Remote ux research Jobs in April 2020
3 Remote ux research Jobs in April 2020Post a job
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This Product Designer or Senior Product Designer position for our Compliance group is 100% remote.
A brief overview:
GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.
We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than doubled the size of the Product Design team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.
At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product vision you’d contribute to when working here.
As a Product Designer at GitLab, you will be embedded in our Compliance group. It’s a complex area where you’ll be tasked with improving the controls we provide to support our customers to help them manage their compliance posture within GitLab. You'll be designing new features and experiences to improve the quality of life for customers who operate within regulated environments.
- You’ll be tasked with bettering our product for users who rely on our compliance features. The work you’ll do will enable greater adoption of our product within the enterprise space and impact users across a range of industries, from healthcare to manufacturing.
- You’ll collaborate with a Product Manager to define the priorities, roadmap, and overall strategy for the future of Compliance within our product.
- You'll work alongside Product Managers and UX Researchers to understand the needs of our users to shape how compliance features underpin the work within regulated industries.
- You’ll come together with our Technical Writers to better our compliance documentation and in-product content.
- You’ll collaborate with cross-functional partners to uncover and understand the complexities and limitations of our current compliance tools, advocating for the end-user in all areas, including documentation, ease of use, and visualization of key messaging.
- You’ll utilize wireframes, prototypes, user flows, mockups, high-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas.
- You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
- You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.
- You’ll contribute compliance patterns to our Design System, alongside the rest of the UX department, and the GitLab community as a whole.
You’ll spend your time at GitLab collaborating with a cross-functional team. You may work on features that bring compliance checks into merge requests, a dashboard to give users insight into their overall compliance controls, or even build features that enable code to be audited, traceable, and reported on. To be successful, you’ll consider many edge cases while understanding the needs of a wide range of personas across a breadth of industries. Outside of work on our compliance tools, you’ll also contribute to our Pajamas design system and design culture here at GitLab.
What it’s like to work here at GitLab:
- You’ve got experience designing developer tooling, enterprise software, or complex web applications that are built for technical users.
- You’ve got some experience designing compliance experiences, or knowledge of the compliance industry.
- You’ve got experience working on product strategy and product design for a complex enterprise application or SaaS tool.
- You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
- You want to design for a complex product with technical users who have continually evolving needs.
- You’ve got experience applying your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.
- The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
- You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, your knowledge of Git, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
- Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
- You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.
The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 60 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.
Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab team members across the world. Also, every year or so, we’ll invite you to our Contribute event.
Our hiring process for this Product Designer position typically follows five stages. The details of this process, the expectations for Product Designers and Senior Product Designers, and the compensation for this role can be found in our job family page.
We are 350+ employees from diverse backgrounds, that hail from more than 50 countries, and speak 15 languages. But, we all share one thing in common: we’re passionate about accelerating software innovation. Our vision is to put Nexus products at the center of every open source decision made by modern engineering organizations. We’re one of the fastest growing tech companies in America and have been named both a Deloitte Fast 500 and Inc. 5000 company three years in a row. We pride ourselves on being an open and supportive company, which is why we were named to Fast Company’s list of 50 Best Workplaces for Innovators in 2019. Learn more at www.sonatype.com.Sonatype is looking for Senior Product Designers to help us build thoughtful, innovative, and usable experiences across our product suite. We’re looking for experienced designers who thrive in collaborative and iterative environments with a cross-functional team of Product Managers, Engineers, and other key stakeholders.We're looking for someone who is:
- Deeply focused on the end-to-end customer experience while balancing core business objectives.
- An expert in rapid prototyping tools and techniques and comfortable with rapid testing of design ideas.
- A UX design generalist, with skills including: information architecture, Interaction Design, and UI design.
- A holistic design thinker who’s able to consider the entire customer journey throughout their work.
As a Senior UX Product Designer you will:
- An exceptional communicator and facilitator of design brainstorming processes.
- Work closely with Product Managers, Technical Leads, UX Researchers, and other stakeholders to ensure the team builds the right things, at the right time, for the right customers.
- Create rapid prototypes and test them with customers to validate hypothesis and ensure usefulness and usability.
- Share work early and often and seek out constructive feedback from peers, product teams, and other stakeholders.
- Facilitate design problem solving sessions with your product team.
- Iterate on work based on the feedback you get from the team, and always participate in giving feedback to improve the work of the team as a whole.
- Ensure a high-quality implementation of the designs working closely with developers.
- Contribute to portfolio level design strategy by presenting and critiquing work with other designers and collaboratively improving our style guide and pattern library.
- A portfolio of design work, preferably with complex B2B software.
- Demonstrated skills in rapid prototyping and validation research.
- Experience in iterative software delivery methodologies, such as Agile.
- Experience in using lean design methods to bring winning products to market.
Nice to have but not required:
- BA/BS degree in design, research, HCI, a related field, or have equivalent experience.
- Experience working on a B2B enterprise product.
What We Offer:
- DevOps and/or InfoSec experience.
- The opportunity to be part of an incredible, high-growth company, working on a team of experienced colleagues
- Competitive salary package
- Medical/Dental/Vision benefits
- Business casual dress
- Flexible work schedules that ensure time for you to be you
- 2019 Best Places to Work Washington Post and Washingtonian
- 2019 Wealthfront Top Career Launch Company
- EY Entrepreneur of the Year 2019
- Fast Company Top 50 Companies for Innovators
- Glassdoor ranking of 4.9
Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know
- Come see why we've won all of these awards
This UX Researcher or Senior UX Researcher position for our Manage stage group is 100% remote.
We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than tripled the size of the UX Research team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.
At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product direction you’d contribute to when working here.
As a UX Researcher at GitLab, you will be embedded into our Manage section, overseeing user research for a range of users and use cases. You’ll work on high-traffic, ever-maturing product categories, such as our value stream analytics features, access management capabilities, and compliance solutions. The work you’ll be overseeing will be impactful and highly visible to millions of our users across the globe.
- You'll need to proactively identify generative user research projects within our Manage stage.
- You’ll collaborate with other UX Researchers to identify research studies that will require you to work across our different stage groups.
- You'll partner with Product Managers and Product Designers to execute research projects within their respective groups.
- You’ll guide, and where necessary train, Product Designers and Product Managers in how to undertake evaluative research projects and in how to create strategic deliverables such as journey maps, storyboards, competitive analyses, and personas.
- You’ll need to have a high-level understanding of the features, technical constraints, and competitor landscape found in our Plan, Manage, and Create stage groups. Working knowledge of the end-to-end GitLab product will also be required too.
- You’ll be comfortable evangelizing research. We aim to share user insights with both the broader organization and externally.
- You’ll do this to increase empathy while helping the team to continue to grow the maturity of our UX practice.
- As a Senior, you’ll lead strategic user research initiatives that span multiple-stage groups or across our entire product.
- You’ll mentor UX Researchers, both inside and outside of your product area.
- You’ll actively contribute to our UX Research processes, our documentation, and our research repository. You’ll need to be comfortable working in the open, collaborating with our community, and approaching research in a transparent manner.
- You’ll engage in social media efforts, including writing blog articles and responding on Twitter, as appropriate.
- As we’re growing, you’ll interview potential UX Research candidates.
- You’ll help our Research Coordinator to build on our First Look participant recruitment platform.
You will be leading generative research projects within our Manage teams. You'll be leading research studies on analytics features, two-factor authentication flows, and permissioning. You’ll also support Product Designers and Product Managers who are doing evaluative research and usability testing in these areas. The users you’ll be working with are in a range of job roles, from Product Designers and Project Managers to System Admins and Software Engineers. At GitLab, we work using Agile methodologies and ship features monthly.
- You collaborate effectively with our Product Designers and Product Managers.
- You can quickly build rapport with GitLab's users.
- You contribute ideas for feature improvements based on your research findings.
- Your research work enables our Product Designers and Product Managers to work effectively in front of our sprint cycle, as outlined in our Product Development Workflow.
- You have significant professional experience working as a User or UX Researcher in a technical domain.
- You've got experience doing research alongside a product design team.
- You'll bring excellent planning and organizational skills as you'll need to manage multiple competing priorities.
- You are experienced applying research methodologies in a remote setting.
- You've mentored other UX Researchers.
What it’s like to work here at GitLab:
- You've worked for a fast-paced startup or high-growth scale-up.
- You have led user research efforts within analytics tooling, access mangament features, or on products within heavily-regulated industries.
- You have a degree in psychology, human factors, human-computer interaction or related field.
- You’re experienced with open-source tools or working in an open-source organization.
The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.
Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.
Our hiring process for this UX Researcher or Senior UX Researcher position typically follows four stages. The details of this process, our levelling structure, and the compensation for this role can be found at the bottom of our job family page.