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    • ApproveMe is in immediate need of a Full-time Full-stack PHP Laravel / React.js developer to work alongside our product manager, UX Designers, lead developer and three UI engineers.


      As a PHP Laravel Back-End Developer (with React Experience), you deserve to use your development skills to their fullest potential... to grow into the BEST future version of yourself... to help build a product that changes an industry (and your portfolio) forever.


      Our team consists of some wildly talented designers and developers with backgrounds working on products such as: Active Campaign, Twitter, Atlassian, and Helpscout.


      Together we have been secretly crafting an absolutely gorgeous, user-focused SaaS product (with personality and pizzazz) based off of 6+ years of user feedback from thousands of our customers. We will be launching in 2-3 months, all we are missing is someone like you to jump on-board.


      This is an opportunity that could change your portfolio forever.


      What if you could:


      • Have the creative freedom to do your top-quality work with an inspiring and collaborative team?


       Use your full-stack (PHP Laravel, React.js) chops to help deliver a document signing app that disrupts the largest established players in the legal/tech space, changing an industry (and your portfolio) forever?


      Our mission is clear: 


      We are leveraging our exponential success of our current products to gear up and deliver a new revolutionary SaaS/cloud hosted platform. We are looking for a talented and innovative developer to help us on our mission.


      If you are a full-stack PHP Laravel/React Javascript developer able to commit to between 40+ hours weekly and have experience building highly scalable digital products, then our team would provide a great opportunity for you.

      Our Tech Stack:


      BACK END: PHP, Laravel (+ a gorgeous well-documented Swagger generated API)


      FRONT-END: React.js, Typescript, Redux-Saga for event handling, Redux for state management, React hooks, Storybook


      CLOUD: AWS, EC2, Docker, Beanstalk, Codeship



      You will work on:


      • Collaborating in an agile development team, made up of a product manager, technical lead, back-end developer, multiple UI/UX developer's all working together on an exciting industry-transforming product.

      • Developing new user-facing features and building reusable code and libraries for future use.

      • Optimizing applications for maximum speed and scalability using React.JS.

      • Developing new user-facing features as well as the integration of backend code & end points.

      • Writing and maintaining efficient, reusable, and reliable PHP Laravel code and API endpoints.

      • Ensuring the best possible performance, quality, and responsiveness of the applications by identifying bugs and solving problems.

      • Helping maintain code quality, organization, and automatization as well as the integration of user-facing elements with server-side logic.


      With Some Of Your Previous Experience You May Have Accomplished The Following:


      • 4+ years experience with modern PHP development strategies.


      • Solid working experience with PHP frameworks like Symfony or Laravel (Laravel preferred).


      • Solid working experience building RESTful APIs.


      • Solid working experience with basic database fundamentals, data modeling, and optimization. (MySQL preferred).


      • Experience with Test-Driven Development (TDD).


      • Experience integrating with third-party APIs.


      • Experience working in the AWS (Amazon Web Services) ecosystem.


      • Solid working experience with Javascript, particularly integrating with APIs (Vue.js or React would be a plus).


      • Experience with scalable/high traffic platforms.


      • Strong attention to detail and documenting APIs is a must.


      • Experience with standard Git development workflows.


      • Experience working within Agile development environments.


      • Understanding of the entire project lifecycle for software development.


      • 100% fluent in English.



      Why Work Here?


      Our developers work on exciting and complex problems. You'll learn a ton by working with a creative, fun team who value your technical expertise.

    • HappyPorch (European timezones)
      Yesterday

      Passionate about web development? Looking for a flexible, remote role where you are working on an enthusiastic and committed team?  This is a brilliant opportunity to develop your technical skills within a forward-thinking and supportive team.

      Initial 6 months, full time with potential for permanent.

      Anywhere within 2 hours of the UK timezone.


      The Role

      You will be helping to care for a number of Umbraco websites, including maintenance & support, bug fixing and adding new features. You will also be involved, with the rest of the development team, in the planning and development of new Umbraco sites, redesigns and overhauls of existing sites.

      You will be working remotely as part of a small team of 10 spread across the UK, Europe and beyond. You will also be communicating with clients directly. This requires excellent written and verbal English communication skills and the ability to communicate professionally with both technical and non-technical people.

      You

      • enjoy solving problems and are constantly looking to learn and improve
      • are outstanding at communicating both verbally and in written English (and more than tech-speak!)
      • are detail oriented and meticulous about quality
      • understand how important good, disciplined process is; in software development as well as communication and project management

      The ideal person will bring the correct mindset, ability to learn and adapt along with as wide a range of technical experience as possible, we therefore encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

      The mix of remote working and the challenge of improving your technical skills while communicating directly with the client means that this role requires very strong English communication skills and a good level of self-confidence.  Thus we encourage applications from candidates with a range of experiences, including career changers and those returning to work.

      Also check out this video some of the team made to help you understand HappyPorch a little better.

       

      Technology

      We are more interested in your interest in web development & your ability to learn, solve problems and your professional approach to coding. However, you do need to have a good working knowledge in C#, ASP.NET MVC, HTML/CSS and Javascript. Experience of Umbraco (or other CMS)  is an advantage, although is not required.


      What’s in it for you?

      Impact

      You will bring your experience, ideas and energy to the role. As part of a small, fun team you will be much more than just another cog in the wheel. There is a huge opportunity to further develop your technical & other skills. 

      Purpose

      A key part of our purpose is to contribute in a positive way to the world around us. Thus we dedicate a portion of their “on the job” time working on ‘pro-bono’ projects that have societal value. This might include open source development, charity projects or training and assisting other organisations.   

      Transparency 

      We run on self management principles.  This does not mean a completely flat hierarchy, any group of humans will have leaders. It does mean that we all input into how the company is run and everyone is invited to get involved and take on the level of responsibility that suits each of us. It also means that leadership is much more fluid than in a traditional company hierarchy. 

      We provide a lot of support and coaching to help you thrive in this environment and thus to do great work. Although it can be challenging, it is incredibly rewarding to be part of. 

        

      Location & Hours

      This role is remote, much of the time you can work from anywhere – well almost – anywhere within 2 hours of the UK timezone. We are more interested in results than micromanaging which means we are very happy to talk about flexibility in your working hours. Some of our team enjoy a very structured day, others flex their work around family commitments.

      Twice each year we meet-up for about a week to work together. Recent locations have included Morocco, Madeira, Bulgaria and Scotland. As well as being really useful it is a lot of fun, so we do all we can to help everyone join where it is possible.


      More details of the role and apply here

    • Close (American or Euro time zone)
      Yesterday

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.

      TL;DR: We are seeking a Head of Product Marketing that will be instrumental in defining our product and market positioning and will take ownership of growing our customer base and platform adoption through a wide range of marketing efforts. This position will lead the Product Marketing function within the organization—an incredible opportunity to shape the brand and future direction of our product and company.

      This position requires a highly motivated individual with previous experience leading product marketing and GTM strategy, and who is comfortable in a fast-moving  environment. The successful candidate will be customer-oriented, self-motivated and results-driven.


      About You

      You have a knack for understanding people. You ask a lot of questions. You’re decisive.

      As Head of Product Marketing at Close, your primary job is to understand our customer— what motivates them, what makes their job difficult, and what simply delights them. You will take these constant and ongoing learnings and deftly apply them to the way we position our brand and product to the world. After all, product marketing is at its very core, “people marketing”. 

      Your previous experience creating successful go-to-market plans (from high-level strategy down to tactical execution) will enable you to oversee the rollout of all new products and feature updates.  

      Sometimes you’ll be looking at our product marketing from a high level view—say, determining our key objectives for the quarter or the year. Other days, you may be down in the weeds yourself, writing landing page copy or working with others on the marketing team to run A/B conversion tests on site. You’re comfortable—and happy—doing both.

      What you don’t know, you’ll openly admit, but then you’ll get to work figuring it out (asking others for help and/or digging deep on your own). Your self-motivation and a relentless drive to learn/do more are appreciated by all. You pride yourself on being a “clever thinker”.  You’re comfortable talking with and working alongside our product, sales, development, and customer success teams. You understand your critical part in the overall machine, graciously accepting thoughts and feedback from others while offering your own expertise where you can. You pride yourself on being “overly communicative” -- keeping everyone up to date with the latest product marketing wins, losses, and initiatives.

      You are comfortable working remotely as part of a small team, with a high level of autonomy. You can devise your own schedule and effectively manage your workload based on the biggest opportunities and company objectives.

      When you’re in the wrong or make a mistake you can admit it. You can articulate why it happened and how you’ve learned from the experience. 

      You are in a European or American timezone.

      Above all, you understand that your success—and our success—hinges on the satisfaction and loyalty of our customers. 


      About The Role

      You will be responsible for championing the features and benefits of the Close sales platform through our marketing messaging and market positioning. You’ll work closely with Danny (Director of Marketing) and our motley crew of marketing crushers. 

      Just some of the things that will come across your [metaphorical] desk…

      Main KPIs

      > Product marketing impact on new trial signups (On-site testing and website updates, email marketing campaigns, increase inquiries from software review and industry sites)

      > Product adoption (free to paid + user activation within app)

      > Product launch/update success metrics (per launch)

      “Product superstar, that is what you are…”

      > Develop messaging, positioning, and competitive differentiation of our products in the SaaS/sales market. Own all on-site messaging. Devise the go-to-market strategy for all product launches and feature updates. Oversee the tactical execution of each GTM strategy.

      > Stay on top of the latest trends and tech advancements in the sales and CRM space. Communicate these learnings across the organization, including to our Product, Customer Success, and Development teams.

      > Identify new verticals and areas for business and product expansion. Champion all marketing efforts that relate to these growth initiatives.

      Corner the market[ing]

      > Own the product messaging in all of our marketing campaigns and corresponding collateral, which may include, but is not limited to, email, social media, blog posts, sales enablement content, and landing pages.

      > Dive deep into our customer acquisition strategy and execution, driving new trial sign-ups via smart, empathetic product/feature messaging and content. Must be comfortable devising and executing tactics to bring customers down the sales funnel.

      > Work closely with the marketing team to ensure that these brand and product value propositions are communicated consistently across everything we do.

      > Work alongside Product and Customer Success teams to identify key verticals, customer personas/roles, and geos for nuture/expansion. Define and produce the content for SEO-optimized industry-specific landing pages, CRM comparison pages, paid/display ads, other marketing materials, to effectively reach these cohorts.

      > Identify marketing website tests and updates to increase visitor conversion rate (visitor to trial signup). This includes, but is not limited to, A/B testing via copy and messaging, videos/images, and modifications to page designs.

      > Work alongside the marketing content team to identify middle and bottom of the funnel content opportunities such as product-focused white papers, blog posts, videos, and more.

      > Develop, nurture, and execute on partnerships with other vendors in the B2B SaaS and product space (online co-promotions, co-branded content, event sponsorship, etc).

      > Champion our customers via the collection and production of testimonials, case studies, and customer profiles (determining the best way to showcase them -- images, video, etc).

      > Generate verified product reviews from our customers for product comparison and online community websites like Capterra, G2Crowd, and Quora. Monitor and ensure our visibility on these, and other, SaaS review/comparison sites.

      Requirements

      > 4+ years experience working within a tech or SaaS organization (extra points if B2B, extra extra points if you can show a correlation between your work and company growth during your time there)

      > 2+ years in a product marketing role, with a track record of successfully taking products to market (devising and executing a GTM strategy)

      > Strong passion for product and ability to ‘speak the same language’ as Product and Development teams (“Scrum, Agile, Javascript, APIs, sprints”, etc, etc)

      > Project management expertise—can coordinate and juggle a variety of projects from conception through production and ensure alignment with other internal teams (Product, Customer Success, Sales, etc).

      > EXPERT command of the English language (written and verbal), with the ability to write in a wide variety of styles. Must be a copywriting pro—masterfully creating short, value-packed, relatable content to drive new conversions.

      > Foundational knowledge of common marketing analytics and campaign management platforms (analytics, popular ESPs, ad networks, social platforms, etc)


      Bonus points for the following skill sets:

      > Front-end coding (HTML/CSS/JS, GitHub)

      > Design and video (editing, Photoshop, graphics creation, etc)

      > Familiarity with SaaS finance and reporting 

      Why Close?

      > Culture video 💚

      > 100% remote (we believe in trust and autonomy)

      > 2 x annual team retreats ✈️ (Lisbon retreat video)

      > Competitive salary

      > 7 weeks PTO (includes company-wide winter holiday break)

      > 1 month paid sabbatical after 5 years

      > $200/month co-working stipend

      > Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      > 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      > 401k matching at 4% (US residents)

      > Dependent care FSA (US residents)

      > Our story and team 🚀

      > Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

    • Helpscout (Remote)
      2 days ago
      As a member of our Ops team, you will be at the heart of nearly every application, tool, and service at Help Scout. The work you do everyday will reflect the team mission: Ensure uptime and security across all of our applications while developing and supporting tools to enable customer bliss.

      To help us with our mission, we are seeking an experienced Ops Engineer to join our team. You will have a direct impact on Help Scout’s success, while helping more than 10,000 businesses around the world. While customers love our product, it means nothing if they can't access our services with great performance.


      Technologies we work with

      • AWS, Linux (Ubuntu/CentOS), Chef, Git/Github, RabbitMQ, AWS Aurora MySQL & PostgreSQL, MongoDB, Redis, Jenkins, Docker/Compose, New Relic, Sensu, PagerDuty, Ruby, Go, Python, Java, and PHP.


      About the role

      • You’ll be working on a small team of six (that includes one of our co-founders) and in collaboration with our software developers to build, deploy, secure, manage, and optimize highly-available, fault-tolerant, and horizontally scalable systems in AWS.
      • Ideally, we are looking to add a team member in the North or South American timezones.
      • Our engineering teams communicate mostly via Slack and are committed to remote, agile development. When your code is ready, you’ll create and send a pull request with test cases and tag your team for review. 
      • We are investing heavily in continuous integration and delivery and strive to uphold immutable infrastructure standards. 
      • You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
      • In order to ensure excellent service to our customers, you will be part of our rotating on-call team.


      A note about on-call

      • The 6-week rotation follows this format: 1 week on backup on-call(which rarely sees much action), 1 week of being on-call, followed by a 4 week hiatus from on-call.
      • Our on-call shift is not particularly wearisome, but as a thank you for carrying the weight for the week, the day following your shift is a free day off if you want to take it. We want you happy, healthy and well-rested!


      About you

      • You have a growth mindset, a passion for learning, and are willing to lean into discomfort for the good of our customers and product. 
      • You became an engineer because you like building systems, tools or products that help people.
      • You write code and scripts that other engineers can easily read and understand and you welcome reviews and feedback from your peers. You are comfortable writing tests and you thoroughly verify your work before you deploy. 
      • You’re a great communicator and have an excellent command of written and spoken English.As a remote company, we rely on clear communication for collaboration and execution. 
      • You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work and time-management style to be remote-friendly.
      • You are helpful and empathetic and care about building on our company culture that embraces these qualities.
      • You have a deep understanding of what it takes to run SaaS at scale and have a solid understanding of Linux systems and networking; from kernel to shell, system libraries, file systems and client-server protocols.
      • You are proficient and comfortable in the AWS ecosystem.
      • You are adept at automating service and infrastructure configuration via industry standard tools (E.g. Chef, Terraform).
      • You have experience building continuous deployment and testing tools. (Docker, ECS, EKS, Kubernetes)
      • You design and build systems that work well and fail gracefully.
      • Security engineering is near and dear to your heart; you build with and advocate for a security mindset when implementing new features and infrastructure.
      • You have experience working with MTAs (e.g exim, postfix) and SPAM filtering (e.g. rspamd, SpamAssassin)
      Benefits
      Competitive salary - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.

      Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.

      Long-term/short-term disability insurance & life insurance - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).

      Flexible vacation - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.

      Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. Read about what our CEO did.

      Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.

      401k with 1% match- via Betterment for Business (currently US only)

      Personal Development stipend - Up to $1,800 per year to improve your craft

      Great tools - Each employee will be provided with a Mac laptop and display (or equivalent equipment of choice). We’ll also purchase any additional software or hardware you need.

      Home office stipend - Every new hire gets $1,500 USD to furnish their home office, and up to $350 USD per month if you'd like to rent a co-working desk somewhere.

      Complete transparency - Everyone has full access to business metrics and financial information about the company.

      About Us
      Help Scout is made by roughly 110 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 10,000 paying customers in 140+ countries.

      Why Help Scout?
      We're remote. It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are helping to write the playbook — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.

      We’re passionate about diversity and inclusion. The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here’s our 2019 report. 

      We're committed to SMBs for the long term. Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly value being customer-centric (like us) and want a product that shares their values.

      We're leaving the world better than we found it. Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through Help Scout for Good? Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.

      Our commitment to you
      We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
    • Wizeline (Willing to work on PT)
      3 days ago

      What You Will Bring to the Team

      As a Software Engineer at Wizeline, you will advocate for the use of cutting-edge technology to build intelligent and scalable products. You will act as a technology partner for our clients from inception to completion. By understanding their needs and translating requirements into world-class design, you will be responsible for delivering high-quality applications.

      Partner with multidisciplinary teams located across the world (Technical Writing, User Experience, Product Management, and Project Management) to solve challenging problems. As a relationship builder with direct communication with stakeholders, you will also drive internal initiatives and objectives.

      You will work on projects that will allow you to develop your skills and gain exposure to multinational brands. We promote fun and continuous learning and we are proud of working with the brightest minds in the industry.

      Are you a Fit?

      Must Haves:

      To be successful in this role, you need:

      • Hands-on working experience developing secure, scalable enterprise applications.

      • Passion and experience building web-based technology products or applications.

      • Comfortable in learning new coding languages and frameworks, and seamlessly switching from one to another, when required.

      • Familiarity with computer science algorithms and data structures to optimize solutions.

      • Knowledge of relational and/or non-relational databases.

      • Strong architecture skills, with the ability to select the best stack for each project.

      • Strong communication skills in English.

      • Experience in one or more of the most commonly used web applications stacks.

      Nice to Haves:

      Some nice-to-have qualities that will further help you are:

      • BS/MS in Computer Science, Engineering, or a related subject

      • Experience in working directly with clients

      • Hands-on knowledge of working in Agile environment

      • Frontend or backend experience leveraging some of the following web technologies and frameworks:
        - Frontend: ReactJS, AngularJS, or Vue.js
        - Backend: Express.js, Django, Node or Flask
        - Databases: MySQL and MongoDB
        - Programming Languages: JavaScript, Python, Ruby, Java, and/or PHP

      • Experience working with Cloud platforms like AWS or GCP

      • A code repository you can share with the team, showcasing your contributions to open source projects

      • Being a DevOps advocate, with working knowledge of Docker, Jenkins, Travis, and/or Kubernetes

    • Wonder is an on-demand research network where bright minds like you come to explore intriguing and intellectually stimulating topics.

      With Wonder, you can earn while you learn. It's simple. Do research, get paid.

      The research you'll do serves as the bedrock for strategies and initiatives by our clients, who include top-tier consulting firms, VCs, and international marketing agencies.

      As a Wonder Analyst, you'll choose where and when you want to work, learn about new topics, and develop useful professional skills. Best of all, you'll get paid for each research request you complete! ($15/hour based on flat-fee project work)

      Types of Research:
      - What's the expected ROI on Ethereum mining, and what's the best way to get started?
      - Please provide the psychographic profile of an author publishing their first book.
      - Why would AOL or Verizon be interested in a strategic investment in the startup Rollout.io?
      - What are 5 new trends in online food ordering?

      The Perks
      - Sharpen your analytical skills and build your resume
      - Competitive pay on a flexible schedule
      - Perform research for top global companies like: Proctor & Gamble, Bloomberg Beta, PWC, Omnicom Group and WPP.
      - Join a network of like-minded people peers in an active global community of independent researchers

      APPLICATION
      To apply, please continue to our online application available here: https://askwonder.typeform.com/to/qunL2T?channel=h4t5FB012220

    • Frontastic GmbH (Europe only)
      3 days ago

      Frontastic is looking for a Solution Architect (f/m/*) as full-time or part-time employee or freelancer. We are a remote-first company currently operating in the Europe/Berlin timezone.

      As Solution Architect you are the technical pillar of our arising sales team and support us in the distribution of Frontastic. You will work closely with developers of partners and potential customers, convincing their technical decision-makers and making sure that our solution scenarios fully meets customer needs. You have a background in Software Engineering and a deep understanding of the E Commerce industry? You are communicative and love to talk with tech teams, CTOs and decision makers of potential customers on equal terms?

      This is not a junior position, which doesn't mean you must have worked in this role before. In any case, you are aware of your technical ambassador talent and are able to excite people.

      WHAT YOU'LL DO

      • You demonstrate the Frontastic platform (architecture and functional scope) and participate in follow-up sales meetings to discuss and finalise technical questions with our customer tech teams and/or CTOs

      • You take responsibility for all technical questions in the sales team

      • You perform hackathons and proof of concepts workshops together with partners and customers

      • You educate and empower developers who want to build on Frontastic through technical content, including sample applications, presentations and blog posts

      • You give customers support in the development of the overall architecture including other involved systems and the migration strategy

      • You develop convincing customer-specific answers in the technical part of requests for proposal and specifications

      • You may speak at meetups and conferences

      WHO YOU ARE

      • You reside and work in Europe

      • You have good writing and communication skills in English

      • Speaking German is an advantage (but not necessary), as we currently have a large share of German customers.

      • You're an experienced software developer, you have written and deployed a production application more than once. Experience with React, Atomic Design Patterns and Service Oriented Architectures are a plus.

      • You understand that there are always trade-offs between different software architectures and are able to discuss requirements and solutions without with openess and respect.

      • You're experienced in the e-commerce field

      • You understand customer requirements and problems and are able to translate them into product features

      • You can relate technical benefits and constraints of a platform to business requirements and are willing to embrace problems by non-technical shareholders and incorporate their requirements.

      • You have an open and honest personality with a good sense of humour and a confident appearance

      • You're good at networking and getting in touch with others quickly

      • You have a well-structured working style and are used to managing many projects at the same time.

      Please note: this role does involve an amount of travel (up to 20%) mainly within Europe.

      WHAT WE OFFER

      Our team strives to improve themselves following these guidelines:

      • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.

      • We use practices like pair programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low.

      • The same goes for us as a company. We continuously refactor our rules and guidelines. Over all we have a very transparent, helpful, warm, familiar employee culture.

      • We are a remote-first company with regular meetings in-person. We use tools like Email, Hangouts and Slack to stay in touch during our daily work.

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred.

      COMPENSATION

      For this particular job we are offering to pay between 60.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program AVSOPB as part of your compensation.

      If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to [email protected] Do you still have a question? Do not hesitate to get in contact via mail!

    • Primer is an early-stage startup with backing from Europe's leading fintech investors (early stage investors in Revolut, TransferWise, Monese, UiPath). We're on a mission to help online merchants power the best commerce experiences in the world (we know, it won't be easy). 

      Fresh off the back of our initial round of funding and we don't even have a logo yet :) However, we do have a clear vision for our MVP and for the future of our platform and are hiring our core engineering team to join us on our journey to go to market in late 2020 / early 2021.

      We're looking for product-minded engineers to play a critical role in specifying our underlying technical architecture and establishing the foundation for a highly scalable, and extensible mission-critical global SaaS. 


      Responsibilities

      • Work directly with the Head of Product and Engineering to translate functional objectives into technical execution
      • Play a critical role in establishing our technical roadmap inline with our launch objectives and delivery of our MVP
      • This is a Greenfield project where you will grow our stack using the best tools for the job
      • Define and implement an initial CI/CD pipeline - with emphasis on automated testing and code review
      • Establish a highly available technical infrastructure optimised for global reach
      • Define and take ownership of our internal and public-facing APIs - and strive to deliver best-in-class developer experiences
      • Champion industry best practises and software development methodologies, and stay abreast of new tools and trends which may prove useful
      • Establish a strong, customer-centric engineering culture of problem-solving, continuous improvement and always asking "why?"

      Desired Experience

      • Have experience securing highly sensitive data
      • Experience implementing serverless architectures and technologies (and generally managing high throughput traffic)
      • Have strong experience implementing micro-services architectures
      • Have experience with a variety of cloud-services and container orchestration tools and systems (AWS, Azure, Docker, K8S)

      Bonus

      • Knowledge of payments schemes and the regulatory landscape surrounding payments
      • Interest or familiarity with ML (in Python, R or similar)
      • Familiarity with industry standard analytics and data visualisation tools (Sumo Logic, Looker, Tableau, etc)
      • Experience with card payments and alternative payment methods
      • Prior experience working with e-commerce platforms (Magento, Bigcommerce, etc)

      Benefits

      • Greenfield project where the best ideas win out
      • Early stage share options
      • Set, execute and take ownership of our technology strategy

      Apply

      Email your resume and cover letter to: [email protected] or reach out over LinkedIn :)

    • Clearbit (US/European timezones)
      1 week ago


      We're looking for a growth engineer to join our Conversion team. This is a role you can (and we hope you do) grow immensely in, all while making a big impact on the business. Once an idea or problem is identified, you get a lot of autonomy as to how you test and solve it.

      About the role

      The Conversion team works across the funnel - on anything from churn to improving sales efficiency to landing page conversion to free tools. We work in one week sprints, where we identify experiments, research and run with them. We default to an MVP model – splitting ideas into the minimum to test (while still being on brand) before building out. 4 launches + feedback (iterations) over 4 weeks is much more appealing to us than a month of work before feedback. We are often wrong, and want to learn as quickly as possible.

      Here's what you'll be doing:

      (1) Building and enhancing free useful tools for our target audience: We work on free tools to help with lead generation. For example, we have our Connect email finder tool and a "lite" version of our Salesforce integration, as a free Chrome extension. 

      (2) Improving the experience of new users: This includes optimizing onboarding for new users (both in and out of product) and making our free trial experience better. We've recently launched a new product, X, so there is a lot of potential here.

      Example: When a new user signs up, we show them integration and use-case paths we think are the best fit for them based on their tech stack and job function/role.

      (3) Finding and acting on opportunities for improving conversion. You will work across our web properties (clearbit.com, our blog, free tools) running experiments and A/B tests to test hypotheses for increasing conversion.

      Example: We recently overhauled our main demo request form with many features - dynamic enrichment to minimise the amount of form fields needing filling by prospects, auto-completing their email address, or hiding the form and showing a CTA to schedule time with their CSM if they're a customer. Try it out on our homepage 😉

      (4) Helping other teams be more efficient. One of the great things about this role is you are not siloed. If there are areas of opportunity to help the CS team, we'll do it.

      Example: We built a Prospect Research tool for our customer facing teams. It pulls information together on a prospect from a multitude of sources (including Clearbit 🙂) saving sales reps 10 minutes of research prior to each call.


      (5) Implementing personalization and product demos in our work: This includes anything from implementing personalization on our website and within our emails to detailed product and use-case demo pages for the sales team.

      Example: We use hyper personalization on our Reveal page, including pulling in a screenshot of the visitor's homepage and showing them how it could look if they used personalization.


      Summary

      Hard skills are great, and we do expect a certain level of experience, but more importantly we're looking for someone who can learn on the job, loves solving problems, is adaptable to change. Our priorities can change, new exciting ideas can surface and we have many different products and areas of scope. 

      Our goal is to build the best growth team there is - for both your growth and the company's growth. Focused on results, but with the freedom and autonomy to experiment with new things and jump on opportunities as they arise. We work and learn fast, but have the infrastructure in place that we still test everything thoroughly and abide to the high quality bar we set for ourselves. Learn more about us here.


    • About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 40 high-performing, happy people dedicated to building a product our customers love.

      We are seeking a Customer Support Team Manager that will be instrumental in leading our current support team of 6 people. 

      About You

      You're an experienced manager of customer support teams with a well-developed management philosophy and experience as a successful team leader that can demonstrate both company and employee growth.

      You have over two years of experience in B2B SaaS/startup customer support. You have a proven track record leading the support team of a SaaS business in a similar industry with a strong technical background.

      In your role as Support Manager you’ll be responsible coach and lead the day-to-day operations of the team. Due to the small size of this team, you will also be expected to interact with customers directly and answer our hardest inquiries. 

      You reside in Western Europe and are willing to accommodate the management of team members who range in time zone from Pacific Time to CET. This position requires periodic travel to customer offices and Close company offsites.

      You should have...

      • 2+ years of experience on a customer support team of a B2B SaaS product

      • 1+ years as a manager with remote direct-reports

      • Extensive administrative and agent level experience with Helpscout

      • Ability to read through scripts / have a basic understanding of programming concepts in Python / Ruby / Java 

      • A proven track record of delivering exceptional service to both non-technical business users and deeply technical engineers

      You enjoy ...

      • Interacting with customers over the phone and email

      • Creating well-written and visually pleasing educational content recruiting and managing a small team of customer support executives around the world

      • Debugging complex problems in email, phone, and billing systems

      • Being liaison between product and support -- communicating customer and support team challenges to the product team.

      Bonus points if…you have experience on a sales team or working in a sales-oriented culture

      Why work with us...?

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon Retreat Video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Paid parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • 2 weeks ago

      Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.

      Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.

      What You'll Do

      • Collaborate with other engineers on your team to build a data pipeline and client application from end-to-end.
      • Prototype, implement, test, deploy, and maintain stable data engineering solutions.
      • Work closely with the product manager and engineers to define product requirements.
      • Present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.

      What We're Looking For

      • You have a commitment to putting the children we serve at the center of everything you do.
      • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
      • You’re experienced with devops (Docker, AWS, microservices) and can launch and maintain new services.
      • You are experienced with distributed data storage systems/formats such as MemSQL, Snowflake, Redshift, Druid, Cassandra, Parquet, etc.
      • You have worked with real-time systems using various open source technologies like Spark, MapReduce, NoSQL, Hive, etc.
      • You have knowledge in data modeling, data access, and data storage techniques for big data platforms.
      • You have an ability and interest in learning new technologies quickly.
      • You can work with shifting requirements and collaborate with internal and external stakeholders.
      • You have experience prototyping, implementing, testing, and deploying code to production.
      • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use

      You should have experience with at least a few of these, and a desire and ability to learn the rest.

      • Python
      • Elasticsearch / PostgreSQL
      • AWS / Terraform
      • Docker / Kubernetes
      • Node / Typescript

    • Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team. Without a doubt, you are a passionate technical leader that adeptly navigates between the big picture, details, and team dynamics

      Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is building products that enable this vision.

      What You'll Do:

      • Lead a team of engineers through the product evolution for one of Thorn’s key products in the detection of Child Sexual Abuse Materials (CSAM).
      • Define the scope of development, requirements and technical roadmap with Product, Design, Data Science, and Engineering.
      • Prototype, implement, test, deploy, and maintain stable engineering solutions with the engineering team.
      • Present possible technical solutions to internal and external stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.
      • Manage and mentor people on your team fostering ownership, critical thinking, and dynamic problem-solving.

      What We're Looking For:

      • You have a commitment to putting the children we serve at the center of everything you do.
      • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
      • You have experience prototyping, implementing, testing, and deploying code to production.
      • You have experience creating and leading a team to success.
      • You are able to guide technical work across multiple teams and balancing the tradeoffs of reusing existing solutions vs building your own.
      • You have the ability and interest in learning new technologies quickly.
      • You can work with shifting requirements and collaborate with internal and external stakeholders.
      • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use:

      You should have experience with at least a few of these, and a desire and ability to learn the rest.

      • React / TypeScript
      • Node / Express
      • Python
      • PostgreSQL / MemSQL / Elasticsearch
      • Docker / Kubernetes
      • AWS / Terraform / Packer

      Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

    • 🇫🇷 - This listing in in French, looking for a French-speaking candidate

      Mission 🇫🇷

      La mission principale est de piloter et mettre en oeuvre l’acquisition clients, sur tous les canaux. Cela inclut :

      - Elaborer la stratégie globale d’acquisition client et sa déclinaison sur tous les canaux.

      - Mettre en place les outils analytiques de suivi de la performance de chaque canal d’acquisition.

      - Suivre les partenariats actuels, rechercher de nouveaux partenaires et définir les modèles de partenariat, en France et à l’international.

      - Mettre en oeuvre différents moyens d'acquisition clients en direct (linkedIn, emailing, marchés publics…).

      - Piloter l’acquisition client depuis notre site web (via SEO).

      Profil 🇫🇷

      - Vous avez une première XP dans le monde logiciel ou data.

      - Vous avez des connaissances techniques de base, sans forcément les pratiquer (mais vous pouvez expliquer clairement SQL, API REST, langage Python, AWS).

      - Vous êtes très orienté mise en oeuvre et boucle rapide de retour/analyse/évolution, en cherchant à progresser et en approfondissant chaque sujet.

      - Vous êtes à l’aise avec de nombreux outils (e.g. Hubspot, Canva, Mailchimp, Zapier, Asana…).

      - Vous êtes très attentif à votre productivité (e.g. pas de réunion sans objectifs clairs, analyse rapide des pros/cons sur un sujet, recherche/test de nouveaux outils).

      Vous avez un bon niveau écrit en français / anglais.

      En pratique 🇫🇷

      - Nous sommes une société en full-remote (i.e. sans bureaux). Les échanges se font via email / GoogleDrive / Slack / Zoom. Cela correspond à notre philosophie de respecter au mieux l’équilibre vie privée / vie perso (ce fonctionnement est idéal pour vie avec enfants, pratique d'une activité type sport/musique…).

      - Mais donc pas de localisation, vous travaillez d’où vous le souhaitez.

      - Le bon fonctionnement de ce mode passe par la confiance, la transparence et une autonomie importante.

      - Temps partiel possible.

      - Package : fixe + commissions sur ventes.

      🇫🇷 Candidature à [email protected] - merci !


    • Founded in 2007, Quimbee is one of the most widely used and respected study aids for law students. With a massive and growing library of case briefs, video lessons, definitions, and practice questions, Quimbee helps its members achieve academic success in law school. Quimbee can be accessed on desktop, tablet, and mobile devices.

      This position is 100% remote. All you need is an internet connection and a quiet place to work.

      Quimbee's tech team works on an agile process and has a great mix of seasoned web backend, frontend, and mobile developers. Quimbee's web and API platform is based on a monolithic Ruby on Rails application, and we make the effort to keep it updated to recent dependencies' versions. We're big believers on automated tests, and while we don't necessarily do test-first, CodeClimate rates both our maintenance and code coverage metrics with an A.

      This position is to work primarily on our web platform with an emphasis on our frontend code (views, HTML, CSS, JS) but also helping on backend work (controllers, models, serializers, query optimization, etc) whenever that's needed, so we're looking for someone with a passion for frontend but who's no stranger to backend code.

      Responsibilities

      • Design and write maintainable code following best practices, knowing that most of the time, good enough is better than perfect.
      • Help maintain and improve our frontend code, currently based on Slim, SCSS, Bootstrap, and plain JS with a mix of some jQuery. We're pushing to adopt RSJS on the JS front.
      • Help maintain and improve our backend code, including writing new features and adapting existing ones collaborating with our backend developers. We use Ruby on Rails.
      • Collaborate with teammates, the project manager, product, design, and QA teams during the whole SDLC, providing technical points of view, effort estimates, drafting or reviewing requirements, etc.
      • Take ownership of assigned projects and be responsible for communicating progress on a regular basis.
      • Participate in scheduled planning, review, and retrospective meetings on a regular basis (via videoconferencing technology)

      Task Examples

      Working with us, you could be asked to (solo or as part of a team):

      • Implement a new page from scratch from a new comp coming from our design team, leveraging existing HTML/CSS components when possible but implementing brand new ones when needed.
      • Take a raw, initial version of a new page or feature developed by our backend devs and "beautify" it by adapting its front-end code to reuse UI components and follow our style guide, in the context of our Ruby on Rails application. This requires a very good understanding of Rails' controllers and views conventions.
      • Review our existing JS code and refactor it to follow best practices.
      • Perform code reviews providing advice on how to improve code with a particular focus on Javascript.
      • Prepare and document reusable HTML/CSS/JS code components so that other developers can use them.
      • Setup a unit testing framework for our JS code and sponsor it among your teammates.
      • Work with other backend developers implementing a new API endpoint in Ruby serializing data in JSON for our mobile app.

      Requirements

      • B.S. computer science or related field
      • 5+ years of Javascript experience
      • 2+ years of Ruby on Rails experience
      • Excellent HTML & CSS experience (cross-browser compatibility, responsive media queries, flex, grid, etc.)
      • Advanced knowledge of the Javascript ecosystem (yarn, webpack, babel, etc)
      • Good understanding of SQL
      • Extensive Git (or similar) experience solving complex merging conflicts
      • Know how the web works under the hood: TCP, HTTP, DNS, IP, caches, etc.
      • Solid knowledge of OOP, software architecture, and design patterns
      • A deep understanding of the importance of building maintainable, efficient, clean code, while balancing that with the urgency of the business needs
      • Deep caring about uptime, performance, and reliability
      • The will to take responsibility for projects end-to-end from idea to completion
      • Fluency in English
      • Based in the U.S.

      Preferred Qualifications 

      • Experience with at least one programming language other than Ruby and JS
      • Familiarity with the concepts outlined in the Reasonable System for JavaScript Architecture
      • Experience working with Rails' server-generated JavaScript (SJR)
      • Experience working with JavaScript frameworks like Vue, React, Angular, etc.
      • Hosting apps in Heroku, monitoring and scaling them up/down
      • Implementing APIs for mobile apps
      • Implementing a SaaS application or with subscription-based businesses generally

      Benefits

      • Join a small team who loves what they do.
      • Work from home.
      • A competitive salary.
      • Healthcare coverage (including dental) for you and your family.
      • Untracked paid time off and sick leave.
      • 401(k) with 3% company matching.
    • 4 weeks ago

      Job Opening: Backend Platform Engineer

      We’re looking for someone to join our Platform Engineering team at Ferrum. Are you interested in building services to help hospitals detect and eliminate the millions of medical errors that occur every year? If so, read on.


      About You

      You have experience solving challenges with microservices and scaling systems securely. You are comfortable building robust applications with Go or similar languages, Docker, PostgreSQL, Linux, and more in complex systems. Your significant experience interacting with and developing APIs provides a framework for creating both internal and external facing endpoints. 

      You love efficiency and automation. Your work at Ferrum will have a huge impact on the business. You understand that automation and infrastructure pays dividends. You take pride in creating tools to help the team perform at a high level and scale to new challenges.

      You communicate and document everything. At Ferrum, we are a distributed remote team. A culture of sharing and documentation allows everyone to seamlessly work together. Further, for FDA and other healthcare regulatory approvals our documentation of development, testing, and validation must be airtight. 

      You take ownership of a project from ideation to delivery and maintenance. Your experience provides a framework for you to work independently on multiple initiatives as both the end-to-end owner and as a contributor to features. You take pride in creating services that are easy to debug and maintain.

      You want to make a positive and lasting impact on the world. You understand that technology has the power to improve people’s lives and enrich our society. You see the inequality in your own community and around the world and you look to change it. 


      What You Will Do

      Ferrum is a distributed, fast-growing company so you will be wearing many hats and pitch in on different components and projects across the organization. That said, here are some examples of what you’ll do:

      • Scale up the platform and integrations between machine learning algorithms and the pipeline

      • Design and build the APIs interfacing the data pipeline and machine learning services

      • Building security tools to protect sensitive patient data throughout the data pipeline

      • Optimize bare-metal appliances to meet the high performance needs of the application

      • Provision infrastructure for the secure services coordinating on-premise and cloud-hosted services


      About Ferrum

      Medical errors kill 6 million patients every year and are the third leading cause of death worldwide. Ferrum provides doctors with an automated quality management system and machine learning marketplace that ensures they catch and fix medical errors before they affect patient care. The service does not affect physician workflow, takes less than a day to install, and is delivered via a secure appliance so patient data never leaves the hospital. Ferrum has been deployed at hospitals in multiple countries around the world. We are a highly technical team led by experienced founders who have built, funded, and scaled successful healthcare technology companies previously. 

      Salary: $95,000


      To apply to this position, please send an email to [email protected]

  • Software Dev (195)

    • ApproveMe is in immediate need of a Full-time Full-stack PHP Laravel / React.js developer to work alongside our product manager, UX Designers, lead developer and three UI engineers.


      As a PHP Laravel Back-End Developer (with React Experience), you deserve to use your development skills to their fullest potential... to grow into the BEST future version of yourself... to help build a product that changes an industry (and your portfolio) forever.


      Our team consists of some wildly talented designers and developers with backgrounds working on products such as: Active Campaign, Twitter, Atlassian, and Helpscout.


      Together we have been secretly crafting an absolutely gorgeous, user-focused SaaS product (with personality and pizzazz) based off of 6+ years of user feedback from thousands of our customers. We will be launching in 2-3 months, all we are missing is someone like you to jump on-board.


      This is an opportunity that could change your portfolio forever.


      What if you could:


      • Have the creative freedom to do your top-quality work with an inspiring and collaborative team?


       Use your full-stack (PHP Laravel, React.js) chops to help deliver a document signing app that disrupts the largest established players in the legal/tech space, changing an industry (and your portfolio) forever?


      Our mission is clear: 


      We are leveraging our exponential success of our current products to gear up and deliver a new revolutionary SaaS/cloud hosted platform. We are looking for a talented and innovative developer to help us on our mission.


      If you are a full-stack PHP Laravel/React Javascript developer able to commit to between 40+ hours weekly and have experience building highly scalable digital products, then our team would provide a great opportunity for you.

      Our Tech Stack:


      BACK END: PHP, Laravel (+ a gorgeous well-documented Swagger generated API)


      FRONT-END: React.js, Typescript, Redux-Saga for event handling, Redux for state management, React hooks, Storybook


      CLOUD: AWS, EC2, Docker, Beanstalk, Codeship



      You will work on:


      • Collaborating in an agile development team, made up of a product manager, technical lead, back-end developer, multiple UI/UX developer's all working together on an exciting industry-transforming product.

      • Developing new user-facing features and building reusable code and libraries for future use.

      • Optimizing applications for maximum speed and scalability using React.JS.

      • Developing new user-facing features as well as the integration of backend code & end points.

      • Writing and maintaining efficient, reusable, and reliable PHP Laravel code and API endpoints.

      • Ensuring the best possible performance, quality, and responsiveness of the applications by identifying bugs and solving problems.

      • Helping maintain code quality, organization, and automatization as well as the integration of user-facing elements with server-side logic.


      With Some Of Your Previous Experience You May Have Accomplished The Following:


      • 4+ years experience with modern PHP development strategies.


      • Solid working experience with PHP frameworks like Symfony or Laravel (Laravel preferred).


      • Solid working experience building RESTful APIs.


      • Solid working experience with basic database fundamentals, data modeling, and optimization. (MySQL preferred).


      • Experience with Test-Driven Development (TDD).


      • Experience integrating with third-party APIs.


      • Experience working in the AWS (Amazon Web Services) ecosystem.


      • Solid working experience with Javascript, particularly integrating with APIs (Vue.js or React would be a plus).


      • Experience with scalable/high traffic platforms.


      • Strong attention to detail and documenting APIs is a must.


      • Experience with standard Git development workflows.


      • Experience working within Agile development environments.


      • Understanding of the entire project lifecycle for software development.


      • 100% fluent in English.



      Why Work Here?


      Our developers work on exciting and complex problems. You'll learn a ton by working with a creative, fun team who value your technical expertise.

    • At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We unite employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.

      More about Security Solutions

      The Elastic Security Solutions team is building a new solution that will become the center of the Elastic security analytics offerings. The Elastic stack is already very popular among the security analyst community, and the Security team has the opportunity to significantly improve the user experience and workflows of security analysts. Challenges include collecting all the relevant data, aggregating and visualising it, detecting and alerting on suspicious events, as well as supporting the investigation phase.

      The  team is diverse and distributed. You will be working remotely with people from Germany, Spain, United States, United Kingdom, and more. We meet via Zoom, brainstorm in Google docs, discuss in open GitHub issues, and chat on Slack.

      As a Node.js Engineer on the Security Solutoins team, you will be part of a team developing a high quality, open source SIEM product aimed to help fellow Node.js developers instrument, debug, and monitor Node.js applications. As part of the team, you’ll be deeply involved with the entire codebase and take on responsibilities for new features, improving the resource footprint and roadmap planning. You will also be engaging with the open source community. The team is diverse and distributed across the world, and collaborates on a daily basis over GitHub, Zoom, and Slack.

      What you will be doing

      • Join the SIEM team alongside other team members, working on a Node.js/Typescript codebase inside Kibana.
      • Create Node.js background tasks that do data searches and manipulate large amounts of data.
      • Work on the following in a regular release cadence
        • Add new features
        • Improve the current code base
        • Build enterprise-scale backend REST services focusing towards building security, performance, and scalability into services
      • Collaborate with UI, UX, cross dependant teams like the Kibana and ML teams
      • With the bigger picture in mind, work closely with QA to improve end to end tests
      • Working closely with documentation team at every step for better user experience overall

      What you will bring along

      • In-depth experience with Node.js, including Node.js internals.
      • Experience with developing and maintaining reasonably complex software projects with high quality and over multiple years.
      • Having developed or contributed to a performance-oriented Node.js library or tooling is a plus.
      • Interest and experience in various types of automated testing.
      • You know and care about writing performant Node.js code and have traced performance issues yourself. Experience with troubleshooting using Wireshark or tshark is another plus.
      • Experience with Node.js apis such http 1.1, http2, and worker_threads, xjs, REST API, Distributed computing and graphql etc. is a big plus.
      • Ability to work independently in a globally distributed team.



      #LI-AD1

      Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

    • Help fix the legal industry!

      The way legal paperwork gets done is filled with inefficiencies, which leads to ridiculously high legal fees. We fix this by building software that automates and streamlines the process.

      We're profitable and growing sustainably. We're the most popular way for high-growth technology startups to form, and are also used by tons of top-tier startups for hiring and fundraising. Our software is more advanced than any other online legal service. We've invested a lot in architecture, maintainability, and testing, giving us a significant advantage as we build out functionality that founders and attorneys can currently only dream of.

      We're a quiet leader in the legal technology space — if you are interested in changing the legal industry, this is arguably the best place to be.

      Notes on our stack and process:

      • Our backend is mostly in Ruby on Rails, with very small amounts of Scala and Go as well.
      • Our front-end is mostly in Ember.
      • We use CI extensively for linting, tests, visual diffs, and deployment.
      • We're not religious about any particular technology — we believe in using the right tool for a given problem.

      This is a great fit if you want to work:

      • ... on a complex product, with a ton of engineering challenges
      • ... in a company that strongly values good software development practices
      • ... at a product-driven company bringing an archaic industry into the future
      • ... on a beloved product with a lot of usage and visibility in the startup community
      • ... with bright people who are extremely passionate about their work
      • ... where you'll be a key early software engineer
      • ... at a financially sound company that is not dependent on venture capital financing

      You must have:

      • An inability to write anything but clean, maintainable code.
      • A strong aversion to code without test coverage.
      • Deep experience with building, maintaining, and optimizing large-scale, production Ruby on Rails applications
      • Significant experience building software as part of a team with strong development practices
      • Very strong written communication skills
      Experience with Ember is a huge bonus, but not mandatory.

      This position can be either co-located or remote (completely up to you). If you're co-located, you can have your own office (if you want). We're located in Emeryville, California — one shuttle stop away from BART and very close to the freeway.

      We are happy to support an H-1B visa application after 2 years of employment, if desired. We are only looking directly for full-time employees - we are absolutely not interested in agencies, contractors, or recruiters.
    • Yesterday

      About the Company:

      Clarifai is an artificial intelligence company that excels at visual recognition. We do not sell an abstract, futuristic technology - we sell a solution that people can use today to solve real-world problems. We believe that the same AI technology that gives big tech companies a competitive edge should be available to developers and businesses. That’s why we build products to make it easy, quick, and inexpensive for them to innovate with AI, go to market faster, and build better customer experiences. We make “teaching” AI just as accessible as we make using AI, which is why our technology is the most personalized, unbiased, accurate solution in the market.

      We have secured $30M in funding up to date, backed by Menlo Ventures, Google Ventures, USV, NVIDIA, Qualcomm, Osage, Lux Capital, LDV Capital, and Corazon Capital. To continue to succeed, we need people like you to join the team!

      Clarifai is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      The Opportunity:

      As a Senior Engineer, you collaborate with your colleagues on the backend team to set a technical vision for our AI systems, as well as train and mentor engineers to develop their skills and technical understanding. You architect our AI web services in addition to improving existing features, reliability, flexibility, and scalability as usage increases.

      We are looking for someone comfortable in several programming languages and excited about building new features in Go and Python. You should care about software design and have built systems that other people love to use and work with, and have experience building and scaling distributed, highly-available systems.

      Our backend tech stack includes C++, Python, Go, Postgres, Docker, Redis, REST, AWS, and Kubernetes (but don't worry if you haven't used some of these- we will teach you anything you don't know!).

      Impact:

      You build the systems and services behind the Clarifai magic. Neural networks are data-hungry beasts, and you keep them well fed!

      Requirements:

      • A minimum of 5 years backend software development experience
      • You have experience working in a tech company/industry. AI experience is a plus.
      • Must have 3+ years of experience with C++, Docker, Kubernetes, Postgres, Cloud and Linux.
      • Experience with GO or Python is a huge plus.
      • Experience with performance tuning. 
      • Clarifai has lots of projects, experience in juggling multiple projects is highly preferred.
      • Think fast! Move fast! We hope you thrive working in a fast pace environment.
      • We prefer that you have experience working on a distributed team, but great communications skills and transparency will help everyone on the team.
      • Agile experience.
      • Eligibility to obtain  security clearance is required.

      Objectives:

      In the first month, you’ll start off by learning the ropes. You will:

      • Get familiar with our code base (as well as the backend and infrastructure teams). We would like you to take this time to get comfortable working with what we’ve built and who has helped build it so far, and give us the feedback only a fresh perspective can bring.
      • Learn about the distinctive challenges of machine learning systems using GPUs.
      • Identify and resolve production bugs.

      Within 3 months, you will have gained confidence in the code and will:

      • Help to plan feature development, requirements, and our technical road map.
      • Accelerate development of our machine learning API feature set.
      • Improve user management and refining API permissions
      • Build and measure benchmarking and stress test tools.

      Within 6 months, you’ll:

      • Measure and optimize of the customer facing custom training API service.
      • Design, deploy and run web-scale distributed storage systems of various flavors, both relational (mysql, postgres) and nosql (redis, elasticsearch, etc.).
      • Expand on quality assurance infrastructure and continuous deployment.
      • Identify web security risks and write tools to improve security issues.
      • Work closely and communicate with product managers on hiring and timelines.
    • HappyPorch (European timezones)
      Yesterday

      Passionate about web development? Looking for a flexible, remote role where you are working on an enthusiastic and committed team?  This is a brilliant opportunity to develop your technical skills within a forward-thinking and supportive team.

      Initial 6 months, full time with potential for permanent.

      Anywhere within 2 hours of the UK timezone.


      The Role

      You will be helping to care for a number of Umbraco websites, including maintenance & support, bug fixing and adding new features. You will also be involved, with the rest of the development team, in the planning and development of new Umbraco sites, redesigns and overhauls of existing sites.

      You will be working remotely as part of a small team of 10 spread across the UK, Europe and beyond. You will also be communicating with clients directly. This requires excellent written and verbal English communication skills and the ability to communicate professionally with both technical and non-technical people.

      You

      • enjoy solving problems and are constantly looking to learn and improve
      • are outstanding at communicating both verbally and in written English (and more than tech-speak!)
      • are detail oriented and meticulous about quality
      • understand how important good, disciplined process is; in software development as well as communication and project management

      The ideal person will bring the correct mindset, ability to learn and adapt along with as wide a range of technical experience as possible, we therefore encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

      The mix of remote working and the challenge of improving your technical skills while communicating directly with the client means that this role requires very strong English communication skills and a good level of self-confidence.  Thus we encourage applications from candidates with a range of experiences, including career changers and those returning to work.

      Also check out this video some of the team made to help you understand HappyPorch a little better.

       

      Technology

      We are more interested in your interest in web development & your ability to learn, solve problems and your professional approach to coding. However, you do need to have a good working knowledge in C#, ASP.NET MVC, HTML/CSS and Javascript. Experience of Umbraco (or other CMS)  is an advantage, although is not required.


      What’s in it for you?

      Impact

      You will bring your experience, ideas and energy to the role. As part of a small, fun team you will be much more than just another cog in the wheel. There is a huge opportunity to further develop your technical & other skills. 

      Purpose

      A key part of our purpose is to contribute in a positive way to the world around us. Thus we dedicate a portion of their “on the job” time working on ‘pro-bono’ projects that have societal value. This might include open source development, charity projects or training and assisting other organisations.   

      Transparency 

      We run on self management principles.  This does not mean a completely flat hierarchy, any group of humans will have leaders. It does mean that we all input into how the company is run and everyone is invited to get involved and take on the level of responsibility that suits each of us. It also means that leadership is much more fluid than in a traditional company hierarchy. 

      We provide a lot of support and coaching to help you thrive in this environment and thus to do great work. Although it can be challenging, it is incredibly rewarding to be part of. 

        

      Location & Hours

      This role is remote, much of the time you can work from anywhere – well almost – anywhere within 2 hours of the UK timezone. We are more interested in results than micromanaging which means we are very happy to talk about flexibility in your working hours. Some of our team enjoy a very structured day, others flex their work around family commitments.

      Twice each year we meet-up for about a week to work together. Recent locations have included Morocco, Madeira, Bulgaria and Scotland. As well as being really useful it is a lot of fun, so we do all we can to help everyone join where it is possible.


      More details of the role and apply here

    • Helpscout (Remote)
      2 days ago
      As a member of our Ops team, you will be at the heart of nearly every application, tool, and service at Help Scout. The work you do everyday will reflect the team mission: Ensure uptime and security across all of our applications while developing and supporting tools to enable customer bliss.

      To help us with our mission, we are seeking an experienced Ops Engineer to join our team. You will have a direct impact on Help Scout’s success, while helping more than 10,000 businesses around the world. While customers love our product, it means nothing if they can't access our services with great performance.


      Technologies we work with

      • AWS, Linux (Ubuntu/CentOS), Chef, Git/Github, RabbitMQ, AWS Aurora MySQL & PostgreSQL, MongoDB, Redis, Jenkins, Docker/Compose, New Relic, Sensu, PagerDuty, Ruby, Go, Python, Java, and PHP.


      About the role

      • You’ll be working on a small team of six (that includes one of our co-founders) and in collaboration with our software developers to build, deploy, secure, manage, and optimize highly-available, fault-tolerant, and horizontally scalable systems in AWS.
      • Ideally, we are looking to add a team member in the North or South American timezones.
      • Our engineering teams communicate mostly via Slack and are committed to remote, agile development. When your code is ready, you’ll create and send a pull request with test cases and tag your team for review. 
      • We are investing heavily in continuous integration and delivery and strive to uphold immutable infrastructure standards. 
      • You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
      • In order to ensure excellent service to our customers, you will be part of our rotating on-call team.


      A note about on-call

      • The 6-week rotation follows this format: 1 week on backup on-call(which rarely sees much action), 1 week of being on-call, followed by a 4 week hiatus from on-call.
      • Our on-call shift is not particularly wearisome, but as a thank you for carrying the weight for the week, the day following your shift is a free day off if you want to take it. We want you happy, healthy and well-rested!


      About you

      • You have a growth mindset, a passion for learning, and are willing to lean into discomfort for the good of our customers and product. 
      • You became an engineer because you like building systems, tools or products that help people.
      • You write code and scripts that other engineers can easily read and understand and you welcome reviews and feedback from your peers. You are comfortable writing tests and you thoroughly verify your work before you deploy. 
      • You’re a great communicator and have an excellent command of written and spoken English.As a remote company, we rely on clear communication for collaboration and execution. 
      • You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work and time-management style to be remote-friendly.
      • You are helpful and empathetic and care about building on our company culture that embraces these qualities.
      • You have a deep understanding of what it takes to run SaaS at scale and have a solid understanding of Linux systems and networking; from kernel to shell, system libraries, file systems and client-server protocols.
      • You are proficient and comfortable in the AWS ecosystem.
      • You are adept at automating service and infrastructure configuration via industry standard tools (E.g. Chef, Terraform).
      • You have experience building continuous deployment and testing tools. (Docker, ECS, EKS, Kubernetes)
      • You design and build systems that work well and fail gracefully.
      • Security engineering is near and dear to your heart; you build with and advocate for a security mindset when implementing new features and infrastructure.
      • You have experience working with MTAs (e.g exim, postfix) and SPAM filtering (e.g. rspamd, SpamAssassin)
      Benefits
      Competitive salary - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.

      Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.

      Long-term/short-term disability insurance & life insurance - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).

      Flexible vacation - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.

      Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. Read about what our CEO did.

      Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.

      401k with 1% match- via Betterment for Business (currently US only)

      Personal Development stipend - Up to $1,800 per year to improve your craft

      Great tools - Each employee will be provided with a Mac laptop and display (or equivalent equipment of choice). We’ll also purchase any additional software or hardware you need.

      Home office stipend - Every new hire gets $1,500 USD to furnish their home office, and up to $350 USD per month if you'd like to rent a co-working desk somewhere.

      Complete transparency - Everyone has full access to business metrics and financial information about the company.

      About Us
      Help Scout is made by roughly 110 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 10,000 paying customers in 140+ countries.

      Why Help Scout?
      We're remote. It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are helping to write the playbook — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.

      We’re passionate about diversity and inclusion. The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here’s our 2019 report. 

      We're committed to SMBs for the long term. Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly value being customer-centric (like us) and want a product that shares their values.

      We're leaving the world better than we found it. Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through Help Scout for Good? Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.

      Our commitment to you
      We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
    • 2 days ago

      QA Engineer
      6 Month Contract
      100% Remote Work

      Here at iPresence, our growth is dependent on hiring amazing people! Wherever in the world they work, everyone is rewarded for their contribution. Are you ready to develop your career in an exciting hyper-growth company?

      iPresence was founded in Vancouver, BC to provide clients with a reliable partner to their online marketing and web development needs. We provide a wide variety of web services and predominantly specialise in high traffic websites. Just one of our websites receives 120 million views each month, making it one of Alexa’s Top 60 destinations in Canada.

      Our vast in-house experience and expertise enable us to provide our clients with access to valuable resources to tap into their target audiences. We oversee millions of impressions per month through our network of websites building on our customized long term approach to customer success.

      We also actively develop highly successful and profitable ventures of our own and work on a variety of tech-based products which have evolved with market trends.

      Requirements

      You will be a QA Engineer who has a CV which demonstrates that you have:

      • A minimum of 4 years experience in a similar role
      • A good understanding of popular web application's architecture
      • A very high level of interpersonal and communication skills
      • You should be a self-starter who is highly self-motivated
      • You should be accustomed to critical thinking
      • It is essential to be someone who always questions implicit assumptions

      It is also desirable for you to be able to demonstrate that you have the following:

      • At least a basic knowledge of at least one OO language (Java, Kotlin and PHP preferred)
      • Previous exposure to Javascript
      • Some experience with SQL databases
      • Experience with GitHub and Docker
      • A basic familiarity with *nix systems (being able to work with: nano/vi, grep, cat, tail, env variables)
      • A familiarity with mocking tools
      • An understanding of Postman or similar tool

      Benefits

      100% remote work.

      Competitive salary

    • 2 days ago

      Scopic Software is seeking a skilled Remote Senior Web Developer to join our team of 250+ professionals across 40 countries. We are looking for a talented developer, who doesn’t shy away from complex problems. The right candidate will work with a small team of advanced software engineers to build industry-leading applications with the latest technologies. 

      Requirements:

      • 4+ years of software development experience
      • Excellent backend and frontend programming skills
      • Architecture design skills (writing/reading technical specs, UML diagrams, etc.)
      • Proficiency in 2 or more of the following programming languages: JavaScript, PHP, C#, Ruby, Python
      • Strong experience with frameworks and libraries (e.g. jQuery, AngularJS, ReactJS, NodeJS, Laravel, etc.)
      • Know and follow best practices for the technologies you work with
      • Proficiency in SQL (e.g. MySQL) and NoSQL (e.g. MongoDB) databases
      • Experience implementing modern UIs
      • Experience developing multi-tiered scalable and secure web applications
      • Problem-solving skills
      • Desire to continue developing your technical skills
      • Experience with audio and video programming, preferred
      • Experience with Amazon Services, preferred
      • Experience as a technical lead, preferred
      • Intermediate written and spoken English
      • Bachelor's degree or higher

       

      Salary: Depending on skills and experience.

       

      This is a full-time position.

       

    • 2 days ago

      Our Customers Develop Software at the Speed of Ideas

      CloudBees is powering the continuous economy by offering the world’s first end-to-end continuous software delivery management system (SDM). For millions of developers and product teams driving innovation for businesses large or small, SDM builds on continuous integration (CI) and continuous delivery (CD) to enable all functions and teams within and around the software delivery organization to best work together to amplify value creation.

      CloudBees is the continuous integration (CI), continuous delivery (CD) and application release automation (ARA) powerhouse built from the commercial success of its products and its open source leadership as the largest contributor to Jenkins and a founding member of the Continuous Delivery Foundation (CDF). With a globally distributed workforce of more than 500 employees, the company reflects the global nature of the DevOps movement. We believe in walking the talk! From startups with full-stack developers practicing NoOps to large Fortune 100 companies, CloudBees enables all software-driven organizations to intelligently deploy the right capabilities at the right time.

      Over 3,500 of the world’s best known brands and over 50% of the Fortune 500, invest in CloudBees because of its ability to work across any cloud, in any development environment and to balance corporate governance and control with developer flexibility and freedom.

      CloudBees is home to the world’s leading DevOps experts helping thousands of companies harness the power of “continuous everything” and putting them on the fastest path from great idea, to great software, to great business value.

      As a remote DevOps Consultant, you will be the primary operational point of contact for one or more customers, helping to plan, review, and monitor ongoing operations of our customers Continuous Delivery pipeline. You will leverage your broad experience, troubleshooting application and architectural challenges to support our customers. You will work across customer organizations to ensure customers’ Continuous Integration (CI) / Continuous Delivery (CD) solution is well designed and scale to the needs of the world’s largest events e.g., the Super Bowl, the World Cup and the Olympics. In this role, you will also act as the voice of the customer within CloudBees to escalate problems and to drive prioritization of business needs for our customers.

      What You'll Do

      • Champion and advocate for Enterprise customers within CloudBees (be their voice)
      • Solve technical issues and work directly with CloudBees engineers to ensure that customer issues are resolved as expediently as possible
      • Participate in deep architectural discussions, calling on CloudBees subject matter experts as needed, to ensure solutions are designed for successful deployment
      • Help Enterprise customers define IT and business processes that work well with CI/CD deployments
      • Engage with Director and C-Level executives to translate business needs into technical and operational plans
      • Provide detailed reviews of service metrics to customer leadership

      What The Role Requires

      • Jenkins CI experience required
      • 5+ years design/implementation/operations/consulting experience with distributed applications
      • Exposure to Docker and MicroServices
      • Exposure to Kubernetes
      • Experience managing large scale environments including escalations, incident, problem, and service availability
      • Customer-facing experience as a technical lead
      • High level of comfort communicating effectively across internal and external organizations
      • Presentation skills; high degree of comfort with both large and small audiences
      • Bachelor’s degree or equivalent work experience required; Computer Science or Math background highly desired; working knowledge of software development practices and technologies highly desired
      • Software design, development and deployment
      • Scripting / Automation
      • Occasional travel to visit your customers

      What You’ll Get

      • Highly competitive benefits and vacation package
      • Ability to work for one of the fastest growing companies with some of the most talented people in the industry
      • Industry Certifications
      • Team outings
      • Fun, Hardworking, and Casual Environment
      • Endless Growth Opportunities

      At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

      In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

      • Provide expert advice on all things related to Jenkins, CI, CD, and DevOps
      • Assess and make technical recommendations for customers to reach their Continuous Delivery target
      • Help customers implement CloudBees Jenkins Enterprise solutions to enable Continuous Delivery capabilities

      What The Role Requires

      • Hands-on experience with Jenkins and/or other CI/DevOps tool set
      • Experience with Docker and Kubernetes
      • Experience with cloud computing providers (e.g. AWS).
      • At least 3 years of consulting/professional services experience
      • Measurable competency with application servers, scripting, and network infrastructure
      • Understanding of agile development processes and how organizations adopt and implement those processes
      • Experience with enterprise Linux environments (RHEL or Ubuntu specifically)
      • Bachelor’s degree in Computer Science or related field 

      Travel- 50% (every other week is ideal)

      We are looking for someone on the East Coast.  This is a remote role.

      What You'll Get

      • Highly competitive benefits and vacation package
      • Ability to work for one of the fastest growing companies with some of the most talented people in the industry
      • Team outings
      • Fun, Hardworking, and Casual Environment
      • Endless Growth Opportunities

      At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees.  Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

      In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere.  Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

       

    • Wizeline (Willing to work on PT)
      3 days ago

      What You Will Bring to the Team

      As a Software Engineer at Wizeline, you will advocate for the use of cutting-edge technology to build intelligent and scalable products. You will act as a technology partner for our clients from inception to completion. By understanding their needs and translating requirements into world-class design, you will be responsible for delivering high-quality applications.

      Partner with multidisciplinary teams located across the world (Technical Writing, User Experience, Product Management, and Project Management) to solve challenging problems. As a relationship builder with direct communication with stakeholders, you will also drive internal initiatives and objectives.

      You will work on projects that will allow you to develop your skills and gain exposure to multinational brands. We promote fun and continuous learning and we are proud of working with the brightest minds in the industry.

      Are you a Fit?

      Must Haves:

      To be successful in this role, you need:

      • Hands-on working experience developing secure, scalable enterprise applications.

      • Passion and experience building web-based technology products or applications.

      • Comfortable in learning new coding languages and frameworks, and seamlessly switching from one to another, when required.

      • Familiarity with computer science algorithms and data structures to optimize solutions.

      • Knowledge of relational and/or non-relational databases.

      • Strong architecture skills, with the ability to select the best stack for each project.

      • Strong communication skills in English.

      • Experience in one or more of the most commonly used web applications stacks.

      Nice to Haves:

      Some nice-to-have qualities that will further help you are:

      • BS/MS in Computer Science, Engineering, or a related subject

      • Experience in working directly with clients

      • Hands-on knowledge of working in Agile environment

      • Frontend or backend experience leveraging some of the following web technologies and frameworks:
        - Frontend: ReactJS, AngularJS, or Vue.js
        - Backend: Express.js, Django, Node or Flask
        - Databases: MySQL and MongoDB
        - Programming Languages: JavaScript, Python, Ruby, Java, and/or PHP

      • Experience working with Cloud platforms like AWS or GCP

      • A code repository you can share with the team, showcasing your contributions to open source projects

      • Being a DevOps advocate, with working knowledge of Docker, Jenkins, Travis, and/or Kubernetes

    • Frontastic GmbH (Europe only)
      3 days ago

      Frontastic is looking for a Solution Architect (f/m/*) as full-time or part-time employee or freelancer. We are a remote-first company currently operating in the Europe/Berlin timezone.

      As Solution Architect you are the technical pillar of our arising sales team and support us in the distribution of Frontastic. You will work closely with developers of partners and potential customers, convincing their technical decision-makers and making sure that our solution scenarios fully meets customer needs. You have a background in Software Engineering and a deep understanding of the E Commerce industry? You are communicative and love to talk with tech teams, CTOs and decision makers of potential customers on equal terms?

      This is not a junior position, which doesn't mean you must have worked in this role before. In any case, you are aware of your technical ambassador talent and are able to excite people.

      WHAT YOU'LL DO

      • You demonstrate the Frontastic platform (architecture and functional scope) and participate in follow-up sales meetings to discuss and finalise technical questions with our customer tech teams and/or CTOs

      • You take responsibility for all technical questions in the sales team

      • You perform hackathons and proof of concepts workshops together with partners and customers

      • You educate and empower developers who want to build on Frontastic through technical content, including sample applications, presentations and blog posts

      • You give customers support in the development of the overall architecture including other involved systems and the migration strategy

      • You develop convincing customer-specific answers in the technical part of requests for proposal and specifications

      • You may speak at meetups and conferences

      WHO YOU ARE

      • You reside and work in Europe

      • You have good writing and communication skills in English

      • Speaking German is an advantage (but not necessary), as we currently have a large share of German customers.

      • You're an experienced software developer, you have written and deployed a production application more than once. Experience with React, Atomic Design Patterns and Service Oriented Architectures are a plus.

      • You understand that there are always trade-offs between different software architectures and are able to discuss requirements and solutions without with openess and respect.

      • You're experienced in the e-commerce field

      • You understand customer requirements and problems and are able to translate them into product features

      • You can relate technical benefits and constraints of a platform to business requirements and are willing to embrace problems by non-technical shareholders and incorporate their requirements.

      • You have an open and honest personality with a good sense of humour and a confident appearance

      • You're good at networking and getting in touch with others quickly

      • You have a well-structured working style and are used to managing many projects at the same time.

      Please note: this role does involve an amount of travel (up to 20%) mainly within Europe.

      WHAT WE OFFER

      Our team strives to improve themselves following these guidelines:

      • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.

      • We use practices like pair programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low.

      • The same goes for us as a company. We continuously refactor our rules and guidelines. Over all we have a very transparent, helpful, warm, familiar employee culture.

      • We are a remote-first company with regular meetings in-person. We use tools like Email, Hangouts and Slack to stay in touch during our daily work.

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred.

      COMPENSATION

      For this particular job we are offering to pay between 60.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program AVSOPB as part of your compensation.

      If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to [email protected] Do you still have a question? Do not hesitate to get in contact via mail!

    • Basecamp (US only)
      3 days ago

      We’re hiring a programmer to join our Research & Fidelity team to help shape the front end of our Rails applications and expand our suite of open-source JavaScript frameworks. We’re accepting applications for the next two weeks with a start date in early April.

      We strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Basecamp is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

      About the Job
      The Research & Fidelity team consists of two people, Sam Stephenson and Javan Makhmali, whose work has given rise to Stimulus, Turbolinks, and Trix—projects that exemplify our approach to building web applications. You’ll join the team and work with them closely.

      In broad terms, Research & Fidelity is responsible for the following:

      • Designing, implementing, documenting, and maintaining front-end systems for multiple high-traffic applications
      • Building high-fidelity user interface components with JavaScript, HTML, and CSS
      • Assisting product teams with front-end decisions and participating in code reviews
      • Tracking evergreen browser changes and keeping our applications up-to-date
      • Extracting internal systems and processes into open-source software and evolving them over time

      As a member of the R&F team at Basecamp, you’ll fend off complexity and find a simpler path. You’ll fix bugs. You’ll go deep. You’ll learn from us and we’ll learn from you. You’ll have the freedom and autonomy to do your best work, and plenty of support along the way.

      Our team approaches front-end work from an unorthodox perspective:

      • Our architecture is best described as “HTML over the wire.” In contrast to most of the industry, we embrace server-side rendered HTML augmented with minimal JavaScript behavior.
      • We implement features on a continuum of progressive enhancement. That means we have a baseline of semantic, accessible HTML, layered with JavaScript and CSS enhancements for desktop, mobile web, and our hybrid Android and iOS applications.
      • We believe designers and programmers should build UI together, and that HTML is a common language and shared responsibility. Our tools and processes are manifestations of this belief.
      • We are framework builders. We approach intractable problems from first principles to make tools that help make Basecamp's product development process possible.

      Here are some things we’ve worked on recently that might give you a better sense of what you’ll be doing day to day:

      • Working with a designer during Office Hours (our weekly open invitation) to review and revise their code
      • Researching Service Workers and building a proof-of-concept offline mode for an existing application
      • Creating a Stimulus controller to manage “infinite” pagination using IntersectionObserver
      • Investigating a Safari crash when interacting with elements and filing a detailed report on WebKit’s issue tracker
      • Extracting Rails’ Action Text framework from the rich text system in Basecamp 3
      • Working with programmers from the iOS and Android teams to co-develop a feature across platforms
      • Porting Turbolinks from CoffeeScript to TypeScript and refactoring its test suite
      • Responding to a security report for our Electron-based desktop app and implementing a fix

      About You
      We’re looking for someone with strong front-end JavaScript experience. You should be well-versed in modern browser APIs, HTML, and CSS. Back-end programming experience, especially with Ruby, is a plus but not a requirement. You won’t know how all the systems work on day one, and we don’t expect you to. Nobody hits the ground running. Solid fundamentals with software development, systems, troubleshooting, and teamwork pave the way.

      You might have a CS degree. You might not. That’s not what we’re looking for. We care about what you can do and how you do it, not about how you got here. A strong track record of conscientious, thoughtful work speaks volumes.

      This is a remote job. You’re free to work where you work best, anywhere in the world: home office, coworking space, coffeeshops. While we currently have an office in Chicago, you should be comfortable working remotely—most of the company does!

      Managers of One thrive at Basecamp. We’re committed generalists, eager learners, conscientious workers, and curators of what’s essential. We’re quick to trust. We see things through. We’re kind to each other, look up to each other, and support each other. We achieve together. We are colleagues, here to do our best work.

      We value people who can take a stand yet commit even when they disagree. And understand the value in others being heard. We subject ideas to rigorous consideration and challenge each other, but all remember that we’re here for the same purpose: to do good work together. That comes with direct feedback, openness to each others’ experience, and willingness to show up for each other as well as for the technical work at hand. We’re in this for the long term.

      Pay and Benefits
      Basecamp pays in the top 10% of the industry based on San Francisco rates. Same position, same pay, no matter where you live. The salary for this position is either $149,442 (Programmer) or $186,850 (Senior Programmer). We assess seniority relative to the team at Basecamp during the interviewing process.

      Benefits at Basecamp are all about helping you lead a healthy life outside of work. We won’t treat your life as dead code to be optimized away with free dinners and dry cleaning. You won’t find lures to keep you coding ever longer. Quality time to focus on work starts with quality time to think, exercise, cook a meal, be with family and friends—time to yourself.

      Work can wait. We offer fully-paid parental leave. We work 4-day weeks through the summer (northern hemisphere), enjoy a yearly paid vacation, and take a one-month sabbatical every three years. We subsidize coworking, home offices, and continuing education, whether professional or hobbyist. We match your charitable contributions. All on a foundation of top-shelf health insurance and a retirement plan with a generous match. See the full list.

      How to Apply
      Please send an application that speaks directly to this position. Show us your role in Basecamp’s future and Basecamp’s role in yours. Address some of the work we do. Tell us about a newer (less than five years old) web technology you like and why.

      We’re accepting applications until Sunday, February 2, 2020, at 9:00PM US-Central time. There’s no benefit to filing early or writing a novel. Keep it sharp, short, and get across what matters to you. We value great writers, so take your time with the application. We’re giving you our full attention.

      We expect to take two weeks to review all applications. You’ll hear from us by February 14 about whether you've advanced to the written code review part of the application process. If so, you’ll submit some code you’re proud of, review it, and tell its story. Then on to an interview. Our interviews are one hour, all remote, with your future colleagues, on your schedule. We’ll talk through some of your code and some of ours. No gotchas, brainteasers, or whiteboard coding. We aim to make an offer by March 20 with a start date in early April.

      We look forward to hearing from you! ✌️

    • aware3 (US only)
      3 days ago
      aware3 is seeking a mid-to-senior level iOS app developer to join our existing native development team. Client-branded apps are a major component of our platform's offering, and we're looking to continue to improve it. For this role, we have a single iOS project code base which is configured with custom settings for thousands of clients, that range from churches, schools, and non-profits, all across the United States.

      At aware3, we believe in the power of community-minded organizations. We help those organizations grow their impact by making it easy to engage anytime, anywhere. Our mobile-led strategy includes customized mobile apps, communication, and online giving. We help churches, schools, & nonprofits engage and grow their communities through text, web, & branded apps. You can learn more about our company values over on our Careers page.

      This position is full-time and can be either remote, in our Warwick, RI office, in our Denver, CO office, or in our Kansas City headquarters. We have a casual and fun work environment with an exceptionally strong team dynamic.

      Each team member needs to be ready to shift between working independently and collaboratively daily to achieve results. Our company moves quickly on all fronts. We keep meetings and delivery cycles short. If you love a friendly & supportive team who is always questioning the limitations, we’re your team. The aware3 team strives for a balanced Agile methodology. You can read much more on our perspectives on all this in our Tapas Teamwork blog post.

      You should have a focus on writing readable and testable code. We don’t give bonus points for writing code in the fewest number of lines. Stars are earned when another team member can easily hop in and understand code; gold stars for test coverage. PR’s and pair programming are a part of daily life.

      Responsibilities

      • Implement and maintain features in the iOS project with concise, efficient, testable code.
      • Explore requirements and recommend solutions to achieve those needs.
      • Support teammates and end users with code fixes and day-to-day interactions.
      • Be responsible for the code that you write, including writing tests, patching holes and building supports as load grows.

      Requirements

      • Interest in both Objective-C and Swift.
      • Interest in automated testing (Appium, XCUITest, etc).

      Nice-to-Haves

      • Familiarity with Android development. Collaboration on the team is celebrated.
      • Working knowledge of industry standard iOS frameworks, for example, Alamofire.
      • An interest in Human-Centered Design and UX excellence.

      Our Tools & Technologies

      • Jenkins, AWS, Fabric, Fastlane, Crashlytics, Firebase, Appium.
      • The backend stack is powered by PHP. The web frontend experience is rendered with a focus on API-driven interactions, with Vue and Knockout javascript in play. Many AWS technologies are employed to ensure scalability and reliability.
      • We embrace new tech and best practices frequently.

      Our Hiring Process

      • Apply
      • Possible code sample request
      • Chat with hiring manager (30-60 minutes)
      • Skills interview with a panel (60 minutes)
      • Chat with the CTO
      • Come help our clients engage and grow their communities
      Salary will be dependent on experience. Standard compensation package includes 401k and insurance.

      We believe that diversity contributes to a broader collective perspective that will lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone (yes, you!) to consider becoming a part of it.

      This full time position is available for both local and remote candidates. Remote candidates need to be located +/- 2hrs to America/Chicago time zone and be presently authorized to work in the US. We have a casual work environment with a collaborative team dynamic.

      No recruiters, staffing firms, or contractors, please.
    • Do you enjoy collaborating in a consultative environment and guiding people using best practices to achieve great results? Do you want to influence and contribute to the growth of a high performing, quality focused team? If so, Theorem wants to know more about you!

      Theorem is a software consultancy that believes in simplicity in software design. We deliver solutions for startups and enterprises - You can see our portfolio to learn more about the results we've delivered for our clients.

      This is a remote role. We are a remote first company with offices in Los Angeles and New York. We have team members all around the world. This role sits in a team that collaborates and works in congruency with other development teams in a more structured environment.

      Please note this project team is working with a client in the Pacific Time Zone, UTC -7 Candidates located within UTC - 3 to UTC - 8 will be given priority for team time zone alignment.

      At Theorem you can make a significant impact while enjoying a flexible work schedule.

      Duties and Responsibilities:

      • Design and build scalable enterprise web applications within .NET Core ecosystem

      • Write lots of clean, readable, and reusable C# code 

      • Engage daily with your distributed, remote engineering team working on different layers of the infrastructure

      • Collaborate with product designers and clients to clarify requirements, prototype functionality and build products

      • Plan, estimate and prioritize work in a remote, distributed team environment

      • Guide our clients in best practices in order to achieve great project success

      Job Requirements:

      • 5 + years of professional experience

      • Strong server side development experience utilizing .NET Technologies

      • Hands on professional experience using .NET Core is a strong plus 

      • Experience with web application frameworks, such as ASP.NET Core 

      • Expertise in C#, with a good knowledge of its ecosystems

      • You enjoy writing reusable libraries and clean, readable C# code

      • Good knowledge of design and architectural patterns and development best practices

      • Knowledge of concurrency patterns in C#

      • Previous experience building scalable enterprise web applications

      • Have previous experience creating database schemas that represent and support business processes

      • Good understanding of CLR and its limitations, weaknesses, and workarounds

      • Strong hands on experience using Git is required

      • Previous experience using TFS is a plus

      • Previous professional experience with cloud providers is required. Experience with Azure is definitely a plus

      • Familiarity with continuous integration

      • Previous remote work experience is required

      • Previous experience collaborating on highly distributed teams

      • Possess a passion for software development

      • Possess a drive to get things done

      • Must have excellent communication skills

      • Previous consulting experience is a strong plus

      • Experience working within an Agile/Scrum environment.

      • Possess a strong and reliable internet connection.

      • Align a portion of your day with the business hours of Pacific Time Zone - UTC -7

      You like to get the work done! You want to collaborate in a consultative environment and guide our clients in best practices in order to achieve great project success in addition to contributing to the growth of a great company. We want to know more about you!


      About Theorem


      Theorem is a team of experts steeped in the theory and practice of mathematics and computer science. This is the core of our iterative, hypothesis-driven process. We are craftspeople who build amazing products for global brands. We believe in cultivating a high degree of leadership and technical excellence in all of our team members. Together we build technology driven systems, services, applications, and platforms that solve our customers' business-critical problems.


      While we have offices in LA and New York, we work remotely with team members around the world

      • 100% REMOTE - Work from your remote location if you are not called to travel to client site

      • TEAM RETREATS - We get together at an inspiring location to meet, work and play

      • HEALTHY BODY, HEALTHY MIND - HAPPY TEAM - We offer vacation and support healthy lifestyles through our physical fitness and continuing education benefits program.

      Theorem expects team members to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment are not tolerated. We encourage success based on our individual merits and abilities, and all decisions regarding recruitment, hiring, promotion, compensation, skills development decisions such as training, and all other terms and conditions of our relationship, will be made without regard to race, nationality, national origin, citizenship status, employment engagement status, ethnicity, ethnic origin, color, creed, religion, belief, age, marital status, pregnancy, gender, gender identity, sexual preference, lifestyle, social class, military status, disability, physical features, or any other protected status. We oppose all forms of unlawful or unfair discrimination.

      Theorem is an equal opportunity employer.

      No statements by Theorem are intended to create an offer of employment unless made in a writing signed by an officer of the company and no offer shall become effective unless countersigned by the prospective employee.

    • Primer is an early-stage startup with backing from Europe's leading fintech investors (early stage investors in Revolut, TransferWise, Monese, UiPath). We're on a mission to help online merchants power the best commerce experiences in the world (we know, it won't be easy). 

      Fresh off the back of our initial round of funding and we don't even have a logo yet :) However, we do have a clear vision for our MVP and for the future of our platform and are hiring our core engineering team to join us on our journey to go to market in late 2020 / early 2021.

      We're looking for product-minded engineers to play a critical role in specifying our underlying technical architecture and establishing the foundation for a highly scalable, and extensible mission-critical global SaaS. 


      Responsibilities

      • Work directly with the Head of Product and Engineering to translate functional objectives into technical execution
      • Play a critical role in establishing our technical roadmap inline with our launch objectives and delivery of our MVP
      • This is a Greenfield project where you will grow our stack using the best tools for the job
      • Define and implement an initial CI/CD pipeline - with emphasis on automated testing and code review
      • Establish a highly available technical infrastructure optimised for global reach
      • Define and take ownership of our internal and public-facing APIs - and strive to deliver best-in-class developer experiences
      • Champion industry best practises and software development methodologies, and stay abreast of new tools and trends which may prove useful
      • Establish a strong, customer-centric engineering culture of problem-solving, continuous improvement and always asking "why?"

      Desired Experience

      • Have experience securing highly sensitive data
      • Experience implementing serverless architectures and technologies (and generally managing high throughput traffic)
      • Have strong experience implementing micro-services architectures
      • Have experience with a variety of cloud-services and container orchestration tools and systems (AWS, Azure, Docker, K8S)

      Bonus

      • Knowledge of payments schemes and the regulatory landscape surrounding payments
      • Interest or familiarity with ML (in Python, R or similar)
      • Familiarity with industry standard analytics and data visualisation tools (Sumo Logic, Looker, Tableau, etc)
      • Experience with card payments and alternative payment methods
      • Prior experience working with e-commerce platforms (Magento, Bigcommerce, etc)

      Benefits

      • Greenfield project where the best ideas win out
      • Early stage share options
      • Set, execute and take ownership of our technology strategy

      Apply

      Email your resume and cover letter to: [email protected] or reach out over LinkedIn :)

    • ConsenSys (Europe or US)
      4 days ago

      About Quilt:

      Quilt is a research-focused team in ConsenSys R&D. We’re focused solely on pushing the ecosystem forward - no strings attached to business functions.

      Quilt has one simple mission: push forward progress on Ethereum 2.0. We also love Rust <3, we’re fully open source and 100% remote.

      Although the mission is simple, beyond the Beacon Chain, these are the many contributions needed to continue building on Eth 2.0:

      • Build infrastructure, simulations and tests for an end to end eth 2.0 prototype and testnet ready for benchmarking and viability studies
      • Design and build the spec for the execution environments - optimal accumulators, designs, proofs
      • Explore different approaches and models for cross shard calls
      • Prototype and research atomicity and synchronicity in a sharded system 
      • Research on incentives, game theory and specification of fee markets/transaction broadcasting
      • Integrate state channels and layer 2 markets into a multi-sharded system
      • Formalize the Ethereum 2.0 VM (Web Assembly)
      • Actively contribute to https://ethresear.ch

      Responsibilities:

      As a Rust engineer, you will initially be most active in the development and iteration of the testnet. Followup work would likely be focused around viability studies, benchmarking, and networking/scalability across multiple shards. Support around WASM and the execution layer is also needed if interest is shown.

      Qualifications:

      • Rust and WASM experience preferable but C++ or other systems level experience ok
      • Understanding of ethereum and blockchain tech
      • Highly pragmatic engineer balancing research and prototyping
      • Knowledge and understanding of cryptography and the field as a whole, a plus

      About ConsenSys:

      ConsenSys was started by co-founder of Ethereum Joseph Lubin, with over 50 projects and 900+ members around the world. The ConsenSys mission is to use the decentralized solutions from its projects to fundamentally reshape the economic, social, and political operating systems of the planet.

      ConsenSys is proud to be an equal opportunity employer and deeply values diversity. We strive to create an inclusive environment for the diverse cultures, perspectives, and experiences in our workforce.



    • About Us

      Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

      Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simon’s platform empowers businesses to use enterprise-scale big data and machine learning to power customer communications in any channel. Simon’s unique approach allows brands to develop incredible personalization capabilities without needing to build and maintain massive bespoke data infrastructure.

      Our culture is rooted in organizational transparency, empowering individuals, and an attitude of getting things done. If you want to be a valuable contributor on a team that champions these core values we would love to hear from you.

      The Role

      Do you get inspired by replacing today’s de facto process with a faster and safer automated solution tomorrow? Are your favorite customers your own coworkers? As a Tools & Productivity engineer at Simon you’ll build powerful features that are game-changers for both our own developers as well as our clients. The future of Customer Data Platforms and Marketing Cloud Platforms are moving toward self-service and visibility. Starting with features iterated on internally with our engineers and customer success team, you will have a direct impact on our ability to deliver this. From Day 1, you’ll be welcomed into a team that values transparency, education, and ownership.

      What You'll Do

      • Relentlessly improve efficiency and process by crafting easy-to-use tools
      • Cross-functionally collaborate and own the success and impact our of data pipes toolchain
      • Embed yourself in our client development group and support them as they deliver customer requests and tasks
      • Completely internalize our data ingestion process and visualize and implement the glue to evolve troubleshooting and process
      • Be an active member of our mentorship program
      • Build out tooling for a data development environment for our clients on our platform
      • Drive technical requirements from high-level marketing and business needs of our end users

      Qualifications

      • Minimum of 2 years of in-depth software development experience designing, deploying and owning several substantive projects with company-wide impact
      • Minimum of 1 year of experience working with various functional owners in your company (spanning product management, program management, and Customer success)
      • Comfortable writing and developing applications with Python and Django
      • Passion for efficiency
      • Strong affinity for collaboration

      Diversity

      We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

    • Summary

      We are looking for a Site Reliability Engineer! Would you like to join the highly dynamic team responsible for the reliability and performance of a global top-10 website — Wikipedia? You would join the Search Team, where we build the infrastructure for search and discovery of Wikipedia content. We are working on Open Source, JVM / Linux based stacks (Elasticsearch, Wikidata Query Service).

      We are searching for people with a drive to explore, experiment, and learn new technologies. Do you enjoy eliminating boring things from your daily workflow by automating them? Are you comfortable working in a highly collaborative, consensus-oriented, open environment and as part of a globally-distributed team? Then you might be just the person we need.

      Responsibilities

      • Performing day-to-day operational and DevOps tasks on Wikimedia’s public facing infrastructure (deployment, maintenance, configuration, troubleshooting)
      • Implementing and utilizing configuration management and deployment tools (Puppet, Kubernetes)
      • Assisting in the architectural design of new services and making them operate, at scale
      • Monitoring of systems, services and service clusters, optimization of performance and resource utilization
      • Assisting in or leading incident responses, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure
      • Sharing our values and working in accordance with them

      Qualifications

      • 3+ years experience in an SRE/Operations/DevOps role as part of a team
      • Experience with managing geographically distributed, highly available, high-traffic infrastructure based on JVM / Linux
      • Working understanding of garbage collection, Java logging frameworks and JMX
      • Comfortable with Open Source configuration management and orchestration tools (Puppet, Ansible, Chef, SaltStack, etc.)
      • Experience with the use, and configuration of, monitoring, metrics and logging infrastructure (Icinga/Nagios, Prometheus, Grafana, Graphite, Logstash/Kibana, etc.)
      • Comfortable with shell and scripting languages used in an SRE/Operations engineering context (Python, Go, Bash, Ruby, etc.)
      • Comfortable with managing remotely bare-metal servers and virtualized environments
      • Aptitude for automation and streamlining of tasks
      • Strong English-language skills and ability to work independently, as an effective part of a globally distributed team
      • B.S. or M.S. in Computer Science or equivalent work experience

      Pluses

      • Track record of open source contributions is a major plus
      • Experience with Elasticsearch
      • Experience with graph databases
      • Low level systems troubleshooting and debugging (CPU/memory profiling, C/C++ experience, in-depth Linux knowledge)
      • Example projects

      These are some of our upcoming projects you might be working on soon…

      • Upgrade a multi-terabyte Elasticsearch cluster to the next version of software, without any impact to our users (or uptime)
      • Scale our graph database (Wikidata Query Service) to more than 10 billion triples
      • Help define a hardware procurement strategy to grow our Elasticsearch clusters

      The Wikimedia Foundation is... 

      ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

      The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply

      U.S. Benefits & Perks*

      • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
      • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
      • The 401(k) retirement plan offers matched contributions at 4% of annual salary
      • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
      • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
      • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
      • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
      • Telecommuting and flexible work schedules available
      • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
      • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

      *Eligible international workers' benefits are specific to their location and dependent on their employer of record

      More information

      WMF
      Blog
      Wikimedia 2030
      Wikimedia Medium Term Plan
      Diversity and inclusion information for Wikimedia workers, by the numbers
      Wikimania 2019
      Annual Report - 2017 

      This is Wikimedia Foundation 
      Facts Matter
      Our Projects
      Fundraising Report

    • Front-End Software Developer

      Here at Crisp, we value the strength in teamwork, and strongly believe that it’s the key to Crisp’s success. By bringing together bright, motivated creators, wherever they live and work, we are leveraging humanity’s diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of business you’d like to be a part of.

      We are a socially conscious, distributed team. We give you the opportunity to solve challenges in the global food industry while living where you’re most comfortable and working in areas where you can help foster and grow the community that you are a part of.

      We believe in transparency, diversity, merit and fostering a culture of empowerment, personal impact and career growth. As one of our first front-end developers, your decisions will have an outsized influence on the future of our product.  You’ll take input from product, design, and customers and then you’ll collaborate with other experienced, passionate engineering team to build the frameworks and features that will support our customers now, and in the future.

      Signs of a great candidate

      • Collaborative. You know that your team members’ perspectives will make your solutions better. Similarly, you use your strengths to help us grow together.
      • Customer focused. User experience trumps everything. You understand that a product will have little value if the customers don't enjoy using it.
      • Disciplined and reliable. We are a distributed company and you enjoy the benefits of working distributed while consistently delivering what you have committed to. When you hit a snag, you communicate and reset expectations early.
      • Appreciative of honest feedback. You know that the best way to learn and grow is through constructive feedback delivered kindly, but without unnecessary ambiguity. You view feedback given to you as an opportunity to get better and strive to do the same for others.
      • Work smarter and harder. You often identify a problem, design a solution and bring it to a state of completion - with others, or even on your own. You are fluent with your toolchain and can deliver well-designed, well-tested production-ready features quickly. You find ways of eliminating or automating stuff that is uninteresting or wasteful, rather than complaining about them.
      • Analytical and practical mind. You strive for simple, precise solutions to complex problems. Complex solutions are only acceptable when absolutely needed. You strive for correct solutions, but know what actually matters and when to make compromises. You know when to ship and when to optimize.

      Crisp's Frontend Tech Stack

      • Statically typed, modern languages. We use TypeScript and React for the UI, and GraphQL with Apollo to communicate with our backend.  Knowledge of these specific technologies is not a requirement. If you’re willing to learn, we’re willing to help you along the way.
      • Continuous deployment. Code is never far from being deployed to production, because if it’s not in production, it’s not solving problems in the real world. Our branch time spans are short, and features under development are hidden behind feature flags.
      • Micro-services. Not for the sake of the buzz, but when they make sense. By adopting a modern, thoughtful services architecture we’re able to scale organizationally, reduce technical debt, and maintain a high, sustained velocity.
      • Start-up mode.  The team is still small, and the product is fresh.  You’ll be able to exert a large amount of influence, and contribute to decisions that will determine the future of the product and the team.

      We are building a team of developers with a breadth of combined experiences so that we can collaboratively build great products. There are no hard requirements on specific background, experience or geographical location. Instead we’re looking for individuals that are capable, reliable, and hoping to grow along with us. Do you have strengths you can share? If so, we’d love to hear from you!

    See 175 more Software Dev jobs
  • Customer Support (46)

    • 2 days ago

      Mediavine, a fast-growing advertising management company representing over 6100 websites in the food, lifestyle, and entertainment space, is searching for a Publisher Support Specialist.

      We are looking for someone who is comfortable explaining technical issues in non-technical ways, and someone who is able to provide excellent service throughout stressful situations. Since you will be working with publishers who may be dealing with difficult issues, we expect you to be able to empathize with our publishers and help de-escalate situations. We're a remote team, so experience with remote work is required.

      Note: While this job is remote, we work a traditional schedule in order to accommodate our clients. Some weekends are required. There is some flexibility in your schedule but it must be pre-approved by your supervisor.

      As a Publisher Support Specialist at Mediavine, you can expect to:

      • Answer a lot of emails via Intercom
      • Update a lot of spreadsheets, where every cell matters.
      • Be available via Slack during work hours
      • Answer the occasional phone call
      • Process applications from publisher sites
      • Track progress and identify issues
      • Be a Mediavine cheerleader!
      • Work with your team to ensure all of the daily tasks are getting done
      • Travel occasionally to events

      Requirements

      • Great time-management skills. You get stuff done without a ton of oversight or direction.
      • Strong work-ethic. You love what you do, and want to do it well.
      • You care, genuinely, about people and it shows in the way you treat your customers.
      • Customer Support experience
      • The ability to learn quickly, and on-the-fly. Mistakes are okay, but you have to learn from them.
      • A willingness to ask questions, repeatedly, until you understand the answer.
      • A love of puzzle solving. Some of the issues we get take some digging to get to the answer. You are persistent.
      • The ability to collaborate well. We work together remotely, and need to keep in touch when co-working on projects.
      • Attention to detail. Everything matters. You like to take your time and do things right the first time.
      • You can translate technical explanations into laymen’s terms, and provide step-by-step directions that are easy to follow.
      • Prior remote experience

      Bonus points for

      • Technical support experience
      • A blog, that you publish on regularly
      • Experience working with bloggers in a related field
      • Excellent GIF skills

      Benefits

      • Work from home! In your pajamas!
      • Company provided Macbook Pro
      • Exciting, fast-paced environment
      • Co-workers who LOVE their jobs. For real. And really enjoy working with each other too.
      • Travel to exotic locations like Austin, Texas! Or Florida! Or other locations TBD. You never know where you might end up.
      • Health insurance, 401k.
      • Generous Vacation/Time off policies
      • Awesome side benefits such as home-office upgrades, a tuition reimbursement program, paid gym memberships and wellness retreats, upgraded flights, birthday gift cards, free cool swag and more!
      • Salary starts at 40k
    • Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. To make big improvements, we need innovative solutions that make great care available at affordable levels. At Sana, we are passionate about fixing this problem.

      To do this, we have built a new kind of health plan from scratch for employers and their employees. Our customers can offer rich benefits to attract and retain top talent while paying less than traditional plans. Sana uses proprietary technology to cut out waste and a novel financing structure that gives companies money back when claims are low, saving up to 30% on total costs.

      As a CSM, you will be the primary point of contact for our clients. The CSM has visibility into the entire company, and works alongside our sales, product, operations, marketing, and support teams to serve our clients. The ideal candidate will also help develop best practices and be open to other responsibilities in a hands-on, collaborative environment.

      What you will do

      • Facilitate smooth customer transitions from Sales and inspire confidence in our product and service to meet/exceed customer needs.
      • Develop and execute against launch and on-going maintenance plans from the point of sale through the lifetime of the client.
      • Be the relationship lead and day-to-day contact for our customers, including owning the annual renewal process end-to-end.
      • Serve as the broker and benefits consultant to our clients, providing strategic advice on benefits, compliance, and wellness programs.
      • Proactively manage potential escalations with the leadership team and generally be the voice of the customer with internal teams.
      • Be a knowledge partner, researching, documenting, and educating others on updates related to internal process, external policy, and best practices.
      • Be a thought partner, working with our product team to help create a product that can deliver the best customer experience at scale.

      About you

      • 3+ years work experience preferred, preferably in a fast-growth company environment in the health or benefits space.
      • Licensed broker or willing to obtain your broker license within 1 month of employment
      • Values-oriented. You care deeply about making our healthcare system work better for people and business owners.
      • Unparalleled attention to detail. You love getting into the weeds to get things done.
      • Fast learner. Entrepreneurial. Self-directed. Excited to build something from scratch.
      • Gritty. You aren’t worried about getting your hands dirty and working hard when you need to.
      • Comfortable with change. We are a startup and need people who are ok doing things outside of their traditional job description.
      • Strong team player with a track record of working cross-functionally.
      • Comfortable with modern web applications. We are building all of our software in-house and you will be a key constituent in its development.

      Benefits

      • Competitive salary
      • Stock options 
      • Flexible vacation
      • Medical dental and vision Insurance 
      • 401k
      • Parental leave
      • Wellness program
      • Opportunity for career growth
      • Dynamic start-up environment.
      About Sana
      Sana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out!
    • 4 days ago
      The online presence of a merchant’s business starts with their website.  At Shopify, we understand how a great theme can affect the livelihood of our merchants.  As a Theme Specialist you will be a part of a multi-disciplinary team that focuses on many aspects related to helping merchants customize their Shopify themes and troubleshooting theme related issues. We are looking for individuals who can use their communication and technical skills to support our merchants, both in helping them directly with their requests, and by creating education and material for them to reference.  Our team adapts to anything that is thrown their way, and we are constantly collaborating to solve issues that affect themes with other teams and departments.

      Responsibilities and Duties:

      • Helping merchants customize their Online Store
      • Identifying bugs and theme improvements for our Themes
      • Develop ways to better equip our Support teams for any Theme related questions
      • Improve documentation to reduce Theme related support debt
      • Working with PSN, Sustaining Engineering, Themes, Online Store and Theme Partner Manager teams to resolve Theme bugs and improve Product
      • Contributing to critical projects within Theme Support as well as cross organizational, that contribute to the overall merchant experience

      Qualifications:

      • Know HTML and CSS like the back of your hand
      • Have experience creating/modifying themes or web templates (e.g.: Wordpress, Tumblr, Liquid)
      • Have customer service experience.  This could be anything from working as a Shopify Guru, working with clients on large scale design projects, or a retail job at Old Navy or Dunnes Stores
      • Familiarity with the Liquid templating language
      • Experience using CSS preprocessors (e.g.: SCSS, LESS) and/or build tools (e.g.: Grunt, Gulp)
      • Have a working knowledge of jQuery (i.e.: do you understand what $(“.hello”).text("text”); does?)
      • Knowledge of version control systems like Git or SVN
      • Detail oriented, open and ongoing communication 
      • Thrives in an operationally autonomous environment
      • Takes ownership over problems and collaborates on solutions

      Working at Shopify is unique, and we’d like our application process to reflect that! If you want to be the next Shopify Theme Specialist, please attach a detailed cover letter outlining why you think you’d have a positive impact on our team and providing links to any technical or design portfolios you may have. In your letter, please also indicate which region you’re applying from. 
       
      In addition, please complete one of the following skill testing tasks:

      Create a Shopify development store and install one of our free themes. Modify that free theme to do something the theme doesn’t normally do. Explain why a merchant may want that modification, how it would help them grow their business, and how you approached making the changes in the code files. 

      OR


      Create a one-page, responsive website that sells yourself and your skills to Shopify. This is a free-form opportunity to show off your technical skills in whatever way you choose, so make sure to include examples of your HTML/CSS/jQuery abilities and your eye for contemporary design trends.


      Location: Republic of Ireland - Remote
      Closing Date: Friday, January 28th at 5pm GMT
    • Follow up boss (US only)
      5 days ago

      Who Is Follow Up Boss?

      Why Work Here?

      • We’re a young, ambitious company who only answers to our customers
      • Opportunity to have a big impact on our growth and your career
      • No red tape or pointless meetings
      • Competitive base salary, health/dental insurance and 20 days paid holiday

      This Role Is For You If…

      • You would describe yourself as patient, empathetic and having a good sense of humour
      • You’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day long
      • Superb written and verbal skills (with a professional yet fun demeanor).
      • You consider yourself tech savvy and efficient with SaaS applications

      Your qualifications:

      • Self motivated and proactive mindset.
      • Remote work experience is considered an asset.
      • Based in the USA, quiet home office with fast internet.
      • Prior experience in a customer-facing role (Support, Success, Account Management, or Sales).

      We’re looking for a Product Support Expert to join our team to cover support 8 - 5 PM Tue-Sat or Sun-Thur CST.

      Your responsibilities will include: 

      • Answering incoming phone calls from customers to offer support
      • Answering support tickets to help customers and free trials (we use Help Scout)
      • On-boarding and setting up new accounts and winning them over from the get-go.
      • Monitoring accounts to ensure that our customers are thrilled, and looking out for (and addressing) warning signs of churn.
      • Advocating customers’ requests and needs across the entire company (we use Basecamp)
      • Educating about newly released features and functionality.
      • Contributing to our Help Center (help.followupboss.com)

      30 Day Targets:

      1. Learn the Follow Up Boss software & product offerings to be effective in the position
      2. Complete all position specific on-boarding tasks, setup, and initial training
      3. Virtually meet all Follow Up Boss employees

      60 Day Targets:

      1. Actively work in the ticket queue on a daily basis
      2. Answer incoming calls and complete 3 training calls

      90 Day Targets:

      1. Meet or exceed KPI expectations
      2. Contribute at least 3 documents to the Help Center

      KPI’s:

      1. Average Calls per Day
      2. Average Tickets Per Day (conversations)
      3. Three Help Articles Per Month (new or update)

      If this sounds like a great fit we would love to hear from you, drop us a line below.

    • This position is remote, based in the United States.

      As a Support Operations Specialist, you will be responsible for supporting the day-to-day operations and software systems used by GitLab’s global Technical Support team, primarily our Zendesk instance, and integrations with internal business processes and tools. You will be able to juggle a diverse workload that includes everything from managing user provisioning to troubleshooting custom applications in support of a global organization. As we rely on our systems to support and scale the organization, you will be the backbone and the foundation to our success!

      Responsibilities

      • Develop a flexible process and tool execution strategy to support the growth and scalability objectives of GitLab Support and company wide initiatives.
      • Own and drive projects to completion in agreement with relevant stakeholders in a cross-departmental function.
      • Manage a fast-paced queue of support operations requests, prioritize requests according to business impact, and drive to appropriate completion dates.
      • Support and maintain several business critical SaaS systems (e.g. Zendesk Suite, GitLab, Slack, SFDC, Google groups, Zendesk Insights/Explore, and GitLab internal systems) including user administration in accordance with written and audited security controls and configuration changes when needed.
      • Develop and maintain system failover processes for customer facing Zendesk apps.
      • Provide support and troubleshooting for our Support systems, including App integration, tagging, macros, automations, etc. when necessary.
      • Maintain and demonstrate 100% compliance with all written security policies and change management controls and assist with quarterly audits of user access to key systems.
      • Understand internal customer's needs and business context to provide outstanding support and maintain high customer satisfaction.
      • Assist with implementation of new systems as needed to support evolving processes and critically evaluate our use of systems with a view to improve global efficiency.

      Required Skills/Experience

      • 1-3 years experience in SaaS support with proven ability to support diverse customers needs with skill and humor
      • Zendesk Administrator or equivalent enterprise application system administration experience preferred with the ability to gain Zendesk Administrator Certification within 6 months of start date required.
      • Demonstrated technical aptitude for, and experience supporting, client-server and/or web-based applications and SaaS/PaaS solutions
      • Proven ability to solve practical business problems
      • Understanding of business processes and ability to translate business requirements into application functionality
      • Zendesk enthusiast who thrives on working in a fast-paced and changing environment
      • Strong team player with service-oriented attitude and customer focus
      • Excellent written and verbal communication
      • BA/BS Degree or equivalent work experience
      • An eye for detail and out-of-the-box thinking
      • You share our values, and work in accordance with those values
      • Successful completion of a background check

      Desired Skills

      • Demonstrated understanding of technical software support processes and concepts
      • Experience in CRM or a related industry
      • Familiarity with change management processes and risk control compliance
      • Experience working on the Zendesk platform as an agent or developer
      • Experience with enterprise integration tools

      Compensation

      To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

      Additional details about our process can be found on our hiring page.

       
      Remote-Global
    • 1 week ago
      This position is remote and can sit anywhere in Canada.

      Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

      We are looking for a self-motivated, experienced customer success professional or account manager to join our remote workforce as a Customer Success Manager.  Percona’s Customer Success Team is responsible for managing the complete customer lifecycle including onboarding, adoption, renewals, and expansion. Customer Success Managers work cross-functionally with Sales, Service Delivery, and Product Management to ensure the best business outcomes for customers, manage renewals, and provide a voice to our customer base. As a member of this team, you will be a trusted advisor for our customers.  Additionally, you will work with our leadership team to help refine and improve customer success processes and playbooks.

      What you will be doing...

      • Manage the complete customer lifecycle including: onboarding, integration, account growth, new product adoption, and renewals
      • Develop a “consultant” perspective to client communications, questions, and meetings
      • Lead and present at regular remote client meetings
      • Analyze customer engagement to form accurate forecasts, and to have complete visibility into renewal pipeline; identify, clearly communicate, and manage risk throughout the year though proactive touch points and take the lead in developing resolution strategies
      • Work closely with the executive team to translate customer feedback into specific product requirements.

      Your Experience, Skills and Abilities

      • Account management experience required, preferably at a subscription-based or open source software company
      • Strong understanding of customer success techniques and strategies
      • Excellent English written and verbal communication skills. 
      • Experience navigating complex work processes, tight timelines, and changing teams
      • Extremely detail oriented, self-motivated and organized
      • Knowledge of Salesforce or related CRM tools 
      • Comfortable working from home or co-working office
      •  Positive attitude
      • Willingness to spend time learning and innovating.  
      • Constant desire to improve.  
      • Problem solver and independent thinker
      Location/Time Zone: Remote/ work from home -preference given to candidates in Canada. Hours will align with North America time zones.

      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    • 🚨Please read carefully before applying:

      ✔️This position is 100% remote 🌍

      ✔️Your availability must have a minimum of 3 hours overlap with GMT

      ABOUT US

      SmarterQueue is a ground-breaking social media management tool.

      On average, SmarterQueue increases the effectiveness of our customers social media content by up to 300%, and saves them over 8 hours per week - amongst many other incredible benefits!

      We are a small fully remote team, spanning the UK, Canada, America and Europe.

      SmarterQueue is building software which adds REAL value to influencers and marketers lives!

      SALARY

      - Salary range USD $20 - $35 per hour (dependent on experience).

      WHAT YOU’LL DO

      - Lead inbox coverage during the weekends (answering live chat and email).

      - Report customer feedback to the Product Team.

      - Develop relationships with customers and proactively gather information on their needs to identify SmarterQueue features that could help them achieve their goals.

      - Identify and execute opportunities to increase customer loyalty and reduce churn.

      - Take customer demo and onboarding calls.

      - Create, review and edit Help Center articles.

      - Complete communication reports, and suggest improvements.

      - Recommend best practices to the Customer Success Manager for the benefit of the broader company related to customer experience, operations, product, sales and training.

      ABOUT THE ROLE

      - Part time (with the opportunity to go full time).

      - Must be flexible regarding working hours.

      - Contract position.

      - You will work 100% remotely and report directly to the Head Of Operations & Customer Success.

      - You must have your own computer/equipment with a solid connection to the internet.

      REQUIREMENTS

      - Fluent in English, both verbal and written.

      - Strong verbal and written communication skills.

      - Reliable, responsible and consistent.

      - Excellent interpersonal skills.

      - Independent and very resourceful.

      - Incredible organisational skills, with the ability to multitask.

      - A strong understanding of social media.

      BONUS POINTS

      - Remote working experience.

      - Startup experience.

      - Sales experience.

      HOW TO APPLY

      ✔️Click to apply, and ensure you send us a brief intro note

      ✔️Make sure your resume is uploaded on AngelList, and your Linkedin URL is added to your profile

      ✔️All applications without a complete AngelList profile and intro note, mentioning ‘taco’, will be immediately disqualified 😉

      ✨We’re actively looking for a diverse and gender-balanced team.

      ➡️Visit smarterqueue.com for more information about the product.

    See 39 more Customer Support jobs
  • Design (52)

    • Yesterday

      Hi! We are Netguru. We help entrepreneurs and innovators shape the world through beautiful software. We’re looking for people to join our team and build a culture based on trust, taking ownership, and transparency. Introducing innovative solutions and improving our internal processes are the foundation for our development and achievements.

      We help team members develop their skills through internal learning opportunities, R&D projects, and personal growth budgets. Our efforts bring results: Netguru ranks as one of the most desired IT employers, alongside Facebook, SpaceX, and Netflix.

      Our team delivers services to various companies and markets, from startups to the world's biggest enterprises & market leaders. We are looking for a highly motivated individual who has the knowledge and experience to take our UX expertise to the next level.

      Join us if you would like to:

      • Lead a growing UX and Research department.
      • Play a significant role in reaching the strategic goals of the leading Product Design team in the region.
      • Build the world-class team of UX and Research experts by providing leadership, mentorship, and world-wide client outreach.
      • Be exposed to a variety of international clients who want to take advantage of Netguru’s services for digital transformation.
      • Spread UX knowledge and best practices to over 60 talented inhouse Design professionals.
      • Work directly with the Product Design Manager and in close cooperation with Growth, Marketing or Business Development teams.


      Responsibilities:

      • Executing departmental strategy to develop people and the team’s business.
      • Ensuring the high quality of UX services provided by the Netguru Design department.
      • Assisting in introducing new UX services to the market.
      • Evangelising the importance of research, user testing and measurement inside the company.
      • Building teams in thought leadership internally and externally.

      Requirements

      We want you on onboard if you have:

      • A proven experience in developing UX departments or services within product or service organisations.
      • An experience in leading teams
      • A goal-oriented disposition, but you are also a common sense-driven.
      • 5 years of experience in product design.
      • Experience in user testing.
      • Experience in leading big UX/Research projects.
      • Proficiency in English, spoken and written.


      It would be a plus if you have:

      • A proficiency in design tools.
      • A portfolio that shows successful product stories where you have involved all stakeholders,
      • Education in UX/UI design or equivalent.
      • An ability to write blog posts about Design and Product strategies.
      • Experience as a speaker at conferences and meetups.
      • An ability to determine and prioritise key activities needed to launch an MVP or the next iteration of the product.
      • Good knowledge of design workshop methodologies that include generating ideas of solutions, mockups, user flows and diagrams on the fly.

      Benefits

      Perks and benefits:

      • A MacBook - we like to work with the best equipment.
      • Additional accessories for your computer to make your work even more efficient and comfortable.
      • A private health insurance package with optional dental care + MultiSport card.
      • An optional life insurance for you and your family.
      • An individual growth budget for your educational plan.
      • Free sandwiches and co-financed lunches.
      • Team Retreats and Team Meetups.
    • 2 days ago
      Lambda School is a combination of a school and an investment fund. Lambda School's mission is to find untapped or underutilized talent, and to train that talent for the most in-demand jobs in the world. Lambda School is pioneering a new model of higher education in which the school invests in the students, instead of the other way around.

      Lambda has just successfully completed its Series B fundraising round with premier tier venture investors. We are operating in 40+ states across the US today and eyeing international expansion opportunities. 

      We're seeking a talented User Experience (UX) instructor who thrives in a dynamic, fast-paced environment with a strong visual and interface design background. This is a highly visible, student-facing role on the Instruction team, reporting directly to the UX Program Manager. 

      As a UX Instructor, you'll be responsible for delivering the curriculum to students, tracking student progress, and preparing students for the job market. Additionally, you'll be expected to own your portion of the curriculum and actively improve it with the rest of the team. You must be comfortable suggesting and implementing new ideas that improve the quality of our curriculum. You understand that there are always new opportunities for improvement and ways to elevate our standards.

      What You'll Do

      • Own your portion of the curriculum and work continuously to improve it based on our hiring partner research and student feedback
      • Deliver live instruction daily
      • Manage your Team Leads and Section Leads so they can better support students
      • Track your students' progress and provide feedback
      • Collaborate with the rest of the UX program and cross-functionally as needed

      What You'll Need

      • If your highest education is High School Diploma or GED you are required to have 5 years of working experience in the field of expertise
      • If your highest education is a College Degree (proof required) you are required to have 3 years of working experience in the field of expertise
      • Strong background in visual and interface design with a body of work to support it
      • Advanced proficiency in Figma or other industry tools
      • Excellent project management and organization skills
      • Strong communication and interpersonal skills to build relationships, collaborate effectively, and inspire students
      • Intelligent, dedicated, flexible with a willingness to experiment

      Bonus if you

      • Have prior growth-stage startup experience
      • Are student obsessed and always a student
      • Have a non-traditional story. Many of our students have beaten a unique path to their new jobs. We like team members who have done the same
      • Have prior experience working on a remote or dispersed team
      At Lambda School, we're looking to hire people with grit and integrity. Please apply even if your experience and interests aren't an exact match with what we've laid out in this job description. We're building something different at Lambda. If that sounds interesting, we want to hear from you.

      Lambda School is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    • Multis (Western Europe)
      3 days ago

      Mission

      At Multis, you'll be designing at the forefront of an entirely new industry, cryptocurrency. You must have the appetite to take on a challenging yet crucial mission: getting this new technology mainstream for business.

      Business banking sucks. It should not. So we're rebuilding it from scratch with cryptocurrency, and that's your chance to make it shine through thoughtful and creative design. You won't follow existing rules: you'll invent a new playbook and drive the whole industry forward!

      This is a unique opportunity to join a core team along ambitious and passionate founders, shape the culture at Multis and be in the driving seat of the next tech revolution!

      Responsibilities

      • Conduct user research and usability testing to discover issues

      • Sketch wireframes and experiences to offer thoughtful solutions

      • Design and prototype delightful and intuitive interfaces ready for engineering

      • Define our goals and track them to drive future product development

      • Push our brand and UI style forward to make Multis a category-definer

      Requirements

      • Have 3+ years of experience as UX/UI designer

      • Acquaintance with web design constraints

      • French/English (speaking & writing)

      • Ability to work across both Brand and Product

      • Empathic and curious with users

      • Comfortable working in a small team with high velocity and autonomy

      • Appetite to learn fast in an ever-changing crypto/fintech environment

      • If remote — previous experience with remote work

      • Know how to relax 🌴

      Nice to have

      • Previous blockchain experience

      • Previous B2B/Fintech experience

      • Skills in Illustration, or Animation

      Benefits

      • Challenging work experience building next-gen banking with a frontier tech

      • Fast-learning environment, entrepreneurial and strong team spirit

      • Unique access to the Y Combinator and eFounders network

      • Competitive salary & equity

      • Tools of your choosing

      • Remote-friendly company with offices in Paris downtown (75002)

      • Off-sites abroad (next one will be in the Canary Islands)

      • Possibility to get all or part of your salary in crypto 🤑

    • SecurityScorecard (US only)
      4 days ago

      Why SecurityScorecard

      SecurityScorecard's SaaS based platform enables enterprises to instantly rate and understand the security risk of companies, non-intrusively and from an outside-in perspective. We use an A-F rating scale. Companies with a C, D or F rating are 5 times more likely to be breached or face compliance penalties than companies with an A or B rating. Our platform is used by nearly 1,000 customers for use-cases including self monitoring, vendor risk management, cyber insurance, board reporting, and M&A.

      Headquartered in New York City, we are funded by top investors such as Sequoia Capital, Google Ventures, NGP, Moody’s, Intel, and others. Our vision is to create a new language for companies and their partners to communicate, understand, and improve each other’s security posture.

      About the Role:

      We seek a UX Designer to work on our fastest growing platform tier today, known as Atlas. Atlas is our collaborative security product that streamlines the process of managing and executing cybersecurity assessments and ultimately turbocharges the due diligence process.

      Key Responsibilities:

      • Iterative prototyping and refining designs from low-fi wireframes to beautiful mocks
      • Employ user-centered design methods to develop user interface specifications such as interaction models and workflows
      • Create wireframe layouts for pages that present content and functionality with intuitive clarity and beautiful balance
      • Lead the campaign production process — seeing the idea through the creative process to final sign off and implementation
      • Work closely with our product managers, designers and engineers to define the best way to approach a problem
      • Brainstorm and visualize design concepts

      Experience and Skills:

      • 3-6 years of experience designing end-to-end user workflows in B2B SaaS
      • Ability to adapt to different delivery timeframes & information availability
      • Strong communication skills with engineering team
      • Ability to create phases for their designs
      • Take feedback from users and abstract concept, not limited to the solutions proposed
      • Create compelling stories to convince Devs and Project to work on solutions

      SecurityScorecard embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skillsets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

    • 5 days ago

      InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Design Advocate to help us change the way digital products are designed.

      About the Team:

      Product Marketing at InVision is fundamentally about building products that our customers need and bringing them to the market in a way that achieves our goals. It’s a right-brain + left-brain kind of role, where in a single day you can go from discussing our roadmap with customers to leading a brainstorm for a new marketing campaign to hosting a community meetup.

      What you’ll do:

      • Host meetups, represent InVision at conferences, and help Studio evangelists organize their own events
      • Work with the broader marketing team to ensure our plans and communications feel authentic and resonate with the community
      • Advocate for the community’s needs by surfacing product feedback to our Design, Product and Engineering teams

      What you’ll bring: 

      • You’re an active member in the design community and love to interact with other designers online and IRL
      • You have experience as a UX designer and expert-level proficiency with the tools of the trade
      • You have passion, curiosity, technical depth, and extraordinary written communication skills
      • You’re fearless and resourceful in solving problems
      • You’re comfortable presenting to large groups and connecting people

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • We're looking for a Design Lead to help us help our clients build incredible teams all over the world.

      Organisations need to find the right people to solve the challenges they're addressing. People need to find the right organisations where they'll thrive in their career. We unite these two parties - leveraging design, software and data to facilitate the interactions that address everyone's needs.

      We're a 'design-led' organisation. We believe most B2B software is (still!) designed for the buyer, not the user - fundamentally, most people just don't engage with B2B software. We're different - investing heavily in design and customer success and going 'above and beyond' to educate, guide and empower our clients. We've recently invested a considerable sum into a re-brand with Focus Lab and are looking for someone to build on top of that foundation, ensuring we win on design for years to come.

      You'll work across our entire 'design ecosystem' - whilst you'll focus on our core product experience, you'll also contribute to our internal tools and all other aspects of the Pinpoint experience, from our clients to our colleagues. You can expect to have a say in all design decisions from new ideas through to iterations of existing functionality and should be just as comfortable reviewing engagement data and talking to end-users as you are in Sketch.

      Key Responsibilities

      Day-to-day, you'll:

      • Work with our product team, reviewing engagement, usage and support data and talking to customers to identify issues / opportunities and then design workflows, mockups and visual solutions to address them.

      • Identify and define new features / concepts and design the end-to-end workflows, mockups and visual solutions required to get those features built and implemented.

      • Take ownership of our design system, expanding our visual language over time, refining existing components and ensuring we adhere to the system as a business.

      • Constantly iterate and improve on our existing work based on feedback from the wider team, end users, your own experience, etc.

      • Contribute to the non-technical aspects of our business - from our marketing content to the office, we want every aspect of the Pinpoint experience to feel 'designed' and not an afterthought - this is as true for our employee experience as it is for our clients.

      Skills, Knowledge & Expertise

      Ideally, you'll:

      • Have prior experience designing digital products (with examples of work you've contributed to in the past).

      • Have an understanding of the entire design process, from identifying the problem through to the design and execution of a solution. 

      • Be comfortable designing mockups / prototypes in a tool of your choice. (We use Sketch, but you can use whatever you'd like).

      • Have a passion for the Software as a Service (SaaS) space and be interested in our industry. There are fantastic designers in every sector, but we'd love you to love this one.

      • Take pride in the 'why' behind your designs. You'll be happy explaining your decision making process and rationale to others.

      • Enjoy learning. We move fast and have big ambitions - the only way we'll achieve them is if the growth trajectory of our people is as fast as the growth trajectory of our business. You'll constantly strive to improve as a designer and will constantly push standards.

      Benefits

      We care deeply about making Pinpoint an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. 

      The specific benefits / perks we offer are continually evolving, but currently include: 

      • Full healthcare coverage for you and your family 

      • Generous personal development budget

      • Top of the line equipment (4K Monitors, Macbook Pro, etc.)

      • Flexible working (choose your hours / days / where you work, within reason)

      • Competitive salary with regular pay reviews

      • Generous option grants

      About Pinpoint

      Pinpoint empowers organizations to build the incredible teams they need to achieve their goals.

      Our online software helps businesses find, assess and hire the best candidates using our suite of intuitive tools.

      We strive to be best in class by empowering our people to challenge, innovate and advance in everything we do. 

      Be a part of an organization that deploys the best working methods used by the world’s leading brands and creates an environment that allows you to get on and accomplish your mission. 

      Do your best work with the tools you need, with support from the best people, in your own time, your way. We succeed together by operating with flexibility, always learning and ever-evolving.

    • Percona (CET hours)
      1 week ago
      Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
       
      Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

      We’re looking for a remote full-time UI/UX designer with deep experience designing web-based application interfaces to join our team and help continue building Percona Monitoring and Management (PMM).  PMM is a free and open-source platform for monitoring and managing the performance of SQL/NoSQL based databases and servers or cloud instances. 

      If you can’t rest until our users are presented with a beautiful and easy to use interface that makes accomplishing complex tasks a breeze, this could be the right role for you.  You should be the one people turn to when they want to achieve an objective with the fewest possible steps without asking for help on how to use the tool. Working closely with both Marketing and Product, you should be capable of creating a vision for the application that is easily adhered to by our developers to ensure a consistently delightful experience using the products.  You should consider yourself a partner to product, marketing and development, and an advocate for the user and be willing to push all parties to continually refine both the design and flow of our applications.

      Location:  Remote, however, bulk of team is in Central European Time so you should be able to significantly overlap your schedule

      Your Experience

      • You have experience designing large, complex SaaS applications across web and mobile platforms
      • You are a wizard with modern design collaboration tools (Figma, Sketch, Balsamiq, etc)
      • You have created original graphics using tools such as Photoshop or Inkscape
      • You can build user interfaces for users of all technical competencies 
      • You can conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
      • You have created and validated usability of designs through prototypes and customer research
      • You are able to manage inventory of of design elements and generate style guides 
      • You are able to optimize existing interfaces in addition to creating new experiences
      • You have excellent written and verbal English
      • You have the ability to work closely with others but also independently
      • You are familiar with version control systems (Git)


      Preferences

      • Bachelor’s degree or equivalent combination of education and experience
      • 4+ years of hands-on experience designing interfaces for web-based applications
      • Deep experience with HTML, CSS, Javascript and interactive design principles
      • Problem-solving aptitude
      • Ability to properly prioritize efforts based on business need/value/impact
      • Can work in a fast-paced remote environment
      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    See 45 more Design jobs
  • Marketing / Sales (49)

    • The VP of Demand Generation is responsible for overseeing all aspects of demand generation to achieve revenue goals that support the company’s fast-paced growth. This role is a highly cross-functional, strategic role which will require both creative and analytical thinking. They work closely with leaders across Revenue Marketing, Product Marketing, Product Management, and Sales. The VP of Demand Generation is a marketing team leader, responsible for the creation and execution of GitLab’s global marketing campaigns to generate leads and new business pipeline. The campaigns must consider global revenue goals and be multi-channel, able to be executed through digital and traditional tactics in partnership with Revenue Marketing. The campaigns must also be measurable and tied to GitLab’s global revenue goals. The responsibilities of the role include campaign strategy development, program execution, team management and process optimization. The position requires a driven, innovative and energetic demand generation leader, with a talent for empowering high performing teams and an ability to get things done.

      Responsibilities

      • Develop the company's demand generation campaign strategy to drive new business, as well as expand the existing customer base. Own execution of its associated plan, including scope, target outcomes, key metrics and measures, and required inputs and resources to deliver
      • Work closely with Revenue Marketing and sales to deploy campaigns and ensure alignment across teams
      • Build systems and processes that will track and report on key performance metrics and use data to optimize campaign strategies continually
      • Work collaboratively to build, inspire, manage and grow a high-performing global team
      • Continuously evaluate the performance and ROI of campaigns, adjusting demand tactics and strategy accordingly
      • Work closely with product marketing, marketing operations, and sales to ensure message optimization and cross-functional alignment

      Requirements

      • 10-15+ years experience in roles of increasing responsibility, managing $100MM-$1B in revenue pipeline in high-growth companies; current or previous VP title, reporting to a CMO preferred
      • Experience running a global team of at least dozens of people with multiple levels of management
      • Must have a firm grasp of digital marketing best practices, yet have an innate curiosity to continually investigate new trends
      • Experience with digital and non-digital demand gen tactics
      • Familiarity with open-source, cloud native, cloud, and Kubernetes a plus
      • Excellent strategic thinking and ability to influence and work collaboratively across organizations
      • Fluency in demand generation metrics and approaches to test and optimize them including the use of Marketo and Salesforce
      • Proven experience scaling demand generation programs through technology, data and process.
      • Demonstrated success and comfort driving global programs in multiple languages
      • An innate sense of urgency to drive programs forward
      • Ability to use GitLab

      Performance Indicators

      Hiring Process

      Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.

      • Qualified candidates will be invited to schedule a 30 minute screening call with one of our Global Recruiters.
      • Candidates will then meet with the Senior Director of Revenue Marketing.
      • Candidates will then be asked to schedule an interview with the Manager of Field Marketing, Americas.
      • Candidates will then meet with the CMO.
      • Following successful completion of the previous steps, final candidates will then be asked to meet with a panel of Sales Development Managers.
      • Final candidates may be asked to complete an assessment, and meet with the Senior Director of Revenue Marketing again.
      • Successful candidates will subsequently be made an offer via video or phone.

      Additional details about our process can be found on our hiring page.

    • Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

      Fastly’s customers use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

      We're building a more trustworthy Internet. Come join us.

      Content Marketing Specialist 

      Fastly’s Content Marketing Team is responsible for advancing Fastly’s story through thoughtfully crafted content for programs and projects across all markets and verticals. As a member of that team, you’ll be responsible for developing high-impact content that supports marketing and sales efforts and ensuring our content efforts run smoothly and efficiently. 

      The ideal candidate has a passion for storytelling and an eagerness to contribute high-quality, error-free content quickly. There’s lots to learn, so you should be curious as a cat — even if you're a dog person. You’ll thrive in this role if you’re a natural collaborator and multi-tasker, eager to roll up your sleeves and contribute across a myriad of projects and programs. Your primary goals will be driving lead generation, product education, and brand awareness. But of course, you'll be responsible for channeling the coveted Fastly voice across all that you do.

      What You'll Do

      • Partner with your team to develop, define, and execute content marketing plans, ensuring that activities line up with the overall marketing and product strategy.
      • Create content for all channels (email, ads, blog, case studies, events, video).
      • Influence and contribute to our editorial calendar, specifically owning the scheduling, staging, and publishing of blog posts.
      • Identify gaps and suggest ways to develop missing content.
      • Actively communicate with stakeholders; schedule and hold meetings to drive plans and projects to completion.
      • Set clear goals and priorities for content production, proactively communicating objectives, results, and trade-offs.
      • Function as an in-house content expert and advisor by educating and influencing others on content plans and objectives.
      • Ensure integrity of Fastly’s brand narrative (voice, style, tone).

      What We're Looking For

      • 3+ years in a marketing writing role, preferably related to B2B technology at a fast-paced technology company, or at an agency.
      • Meticulous attention to detail with outstanding proofreading, fact-checking, and editing skills.
      • Experience partnering with subject matter experts (marketers, product managers, engineers) to develop high-value content. Get a few examples ready. 
      • Ability to understand target prospect/customer personas and tailor messages for that particular audience — from case studies to landing pages to event collateral, and beyond.
      • Can collaborate with design to shape, define, or adapt to the creative direction; provides great care for how copy works with the design.
      • Team player with outstanding communication skills and a hands-on, roll-up-your-sleeves work ethic.
      • Comfortable juggling multiple projects and aggressive deadlines with a propensity for project management and organizational communication.
      • Flexibility to work with a distributed team; your partners will be in many time zones. 
      • Bachelor's degree in Journalism, Communications, Marketing, English, or a related technical discipline, or equivalent practical experience.

      Why Fastly?

      • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
      • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
      • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
      • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
      • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

      We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

      Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants. 

      Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.  

      Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

      *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

    • 3 days ago

      FullStory is looking for a Head of Revenue Marketing to lead a team that plans and executes high-impact programs and campaigns for target accounts and demand gen as well as our partner marketing and customer marketing initiatives. As a senior-level revenue marketer, you will conjure creative integrated content, field, and digital programs that engage our target buyers and users, put our narrative in the market, and fuel pipeline and customer engagement. 

      Close collaboration with all practices in the Marketing team—content, design, product marketing, operations, and SDRs— as well as with Sales and Customer Experience will be critical to success in meeting your ambitious pipeline goals.


      Day to day, you'll:

      • Plan, execute, and measure complex programs and account-based interactions that create awareness, engagement, pipeline and revenue in the target segments.
      • Own pipeline and performance through a well-designed plan to hit the numbers, ensuring you measure, optimize, and rapidly iterate to succeed.  
      • Collaborate with content and design teams to create valuable, lovable, personal experiences online and in person.
      • Energetically collaborate and communicate with your marketing and sales colleagues to act as one revenue team, incorporate the best ideas, and ensure everyone knows the plan when you launch new initiatives.  

      You might be a good fit if:

      • You have 10+ years of experience successfully growing a SaaS company and managing a team. 
      • You’ve used account-based, targeted tactics to go to market.
      • You’re confident in marketing to product, engineering, and UX teams and executives.
      • There is a little engineer in your head and you love to brainstorm, plan, build, and are fanatical about measuring and optimizing.
      • You’re not afraid of a blank page—knocking out quality copy, coaching your team on messaging and writing, and knowing when to get help to support your tactics is a piece of cake.
      • You’re a natural collaborator and communicator who loves working on projects as a team.
    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks, and Uber, who are now able to design better products, faster.  

      Our team is in search of a Head of Sales Enablement to help us change the way digital products are designed.

      As Head of Sales Enablement, the role will focus on coaching and training in both 1:1 and group settings. This candidate should have a strong grasp and understanding of the entire sales lifecycle, but additionally be an experienced expert in closing interactions and negotiation activities and strategies. You and your team will be working specifically with our account teams in all areas, focused on up-leveling our sales teams ability to work many different sizes of deals and navigate deal cycles to ensure that each of them is empowered to succeed. This candidate must be an effective collaborator as they act as a liaison between sales and many other internal organizations to obtain and disseminate knowledge.

      About the Team:

      We’re passionate about building a world class sales enablement team. InVision is creating a category. With the size and scope of opportunity in front of us, we need the best equipped team to take full advantage of the potential in our market. The team is a collection of subject matter experts that have come “out of the field” to coach and teach our next generation of customer facing superstars.  

      What You'll Do:

      • Create, plan, organize and deliver comprehensive sales training programs that support the overall mission of the Sales team. Liaison with marketing and product leaders to build robust training solutions that ensure sales success in driving revenue.
      • Contribute to the onboarding effectiveness of new Sales Account Executives and Managers by conducting relevant and timely learning experiences and tools.
      • Collaborate to determine training needs; observing sales encounters; study sales results; confer and work with key Sales executives and internal product partners.
      • Enhance a Sales Skills development program to support on-boarding and ongoing product training to our team of sellers.
      • Maximize training effectiveness by contributing to content creation and employing innovative methodologies to deliver content.
      • Provide feedback against learning objectives; Assess/test to measure knowledge transfer and report on findings.
      • Accountability around KPIs for new Sales Account Executives during their first 90 days
      • Provide guidance and leadership to a team of ~5 direct reports

      What you’ll bring:

      • Bachelor’s degree or higher in Business, Sales, or a related field
      • Must be comfortable in a fast paced, dynamic environment where you’re empowered to make decisions for the business
      • Strategic thinker that can see the big picture, create innovative solutions, adapt to constant change, and relate to the unique needs of a salesperson
      • Excels in execution, establishing priorities and meeting swift deadlines in a fast-paced, rapidly changing environment
      • Experience managing people in a distributed workforce
      • Experience building and executing learning and development programs
      • Highly proficient at building strong stakeholder relationships
      • Proven success at partnering with cross-functional teams
      • Highly proficient in Google Suite (Docs, Sheets, Slides)
      • Familiarity with LMS, coaching and content management systems
      • Excellent communication, writing and creativity skills

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose. The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country. InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or military status. If you have a disability or special need that requires accommodation, please let us know.

    • 5 days ago
      Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Auth0 Enterprise Account Executive will be responsible for managing and further accelerating all sales activity within an assigned territory in large enterprise accounts.

      We are looking for an Enterprise Account Executive to be located in or around TOLA to help drive new business deals in the region.

      Responsibilities

      • Strong track record of growing revenues sophisticated, complex enterprise infrastructure software or cloud products where the buying decision is made by developers, but whose 6- and 7-figure annual subscription budgets are controlled by senior engineering and IT executives.
      • Experience with enterprise products targeted at developers is critical

      Requirements

      • Extensive experience closing both ‘land and expand’ and 7- figure deals
      • Clear understanding of and strong experience with the market we are selling into
      • Background in identity and security preferable
      • Excellent interpersonal skills - ability to relate and influence decision makers across the enterprise, from developers to senior executives
      • Deep discovery skills - knowing how to ask the questions to get to what does this person want/need? What does org want/need
      • Experience selling to developers directly
      • Experience in selling IT infrastructure
      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!

    • 6 days ago

      As GitLab's Director of Global Sales Development, you will be responsible for growing pipeline through outbound lead generation and inbound lead management. This role will manage SDR managers worldwide, across all sales segments to ensure our sales organization has enough opportunities to meet or exceed their enterprise sales targets.  You’ll partner closely with our Senior Director of Revenue Marketing, SDR Managers, as well as our Marketing and Sales teams to align on strategic business initiatives, improve processes, and ultimately drive revenue for GitLab. 

      Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program, and you’ll be provided with the necessary DevOps and GitLab knowledge to fulfill your role, and mentor your team. 

      What you’ll do in this role: 

      • Ensure sales accepted opportunities are sourced in accordance with company targets, and that our sales organization has enough pipeline to work with to be fully productive.
      • Ensure we efficiently and effectively qualify inbound demand as well develop outbound strategies per region while leveraging digital and field marketing resources for particular campaigns
      • Motivate and develop SDRs in alignment to our leveling concept in order to exceed goals through coaching and incentives and grow their careers. A successful candidate will be equal parts business manager and talent developer. 
      • Plan, forecast, and understand ramp adjusted capacity to ensure the team is grown effectively, in tandem with the needs of our sales organization and the supply of inbound demand from marketing.
      • Manage SDR rosters for tracking ramp adjusted capacity and productivity.
      • Manage SDR reports and dashboards to ensure the results they deliver can be easily understood by stakeholders throughout the organization.
      • Build a word-class lead generation team. Recruit, train, and develop a global team of SDRs, and SDR managers.
      • Effectively manage paths for career advancement within the SDR functions as well as to closing sales roles.
      • Partner with regional managers to develop campaigns that align to their regional goals based on a territory plan.
      • Iterating the sales development process, methodology, campaigns, hiring profiles, training and enablement with respect to the GitLab core values.
      • Work closely with marketing, sales, and people ops to ensure SDR onboarding program and ongoing training is up-to-date on our current product offering.
      • Partner with sales and marketing operations to ensure the SDR team has the best tools to do their job, and that they are configured to ensure SDR efficiency and productivity, especially salesforce.com and Outreach.
      • Focus on the quality of opportunities without sacrificing quantity.  The four core metrics this role should care about are the impact on the sales cycle, close rates, pipeline contribution and average deal size.

      You should apply if you have: 

      • 5+ years experience managing an SDR organization globally, experience managing closing roles a plus as well.
      • A proven track record of delivering sales pipeline at a fast growing company with multiple sales segments with an inbound and outbound model.
      • Experience in and open source or open core model a big plus.
      • Experience managing managing managers in an outbound prospecting organization in a global organization.
      • Familiarity and experience with cultural difference in prospecting activities.
      • Power user of salesforce.com and SDR cadence management software.
      • Ability to drive cross functional alignment and coordination across sales and marketing teams.
      • Ability to attract, retain, and motivate exceptional SDRs and SDR managers.
      • Have a general understanding of Git, GitLab, and modern development practices.
      • A broad knowledge of the application development ecosystem.
      • Awareness of industry trends in enterprise digital transformation, DevOps, and continuous integration.
      • Excellent written and spoken English.
      • Accurate, nuanced, direct, and kind messaging.
      • Being able to work independent and respond quickly.
      • A shared interest in our values, and working in accordance with those values. 

      Also, we know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the listed requirements exactly to apply! We value diverse experience, so go for it and submit an application if GitLab sounds like a place you’d like to join.

      Hiring process: 

      Our hiring process for this position can be found in our handbook. To learn more about someone who may be conducting the interview, find their job title on our team page. Additional details about our process can be found on our hiring page.

      What it’s like to work here:

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in more than 63 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe. Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, cover your home internet subscription, pay for your membership to a co-working space, and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we all get together at our Contribute event.

       

    • We're seeking a Strategic Growth Lead to join our rapidly growing startup in Boston. Our ideal candidate is an entrepreneurial, sales-oriented person with a drive to win, an unwavering team spirit, positive attitude, and stellar sense of humor who is eager for an opportunity to grow and make a real impact.

      As Strategic Growth Lead, you will be responsible for helping expand the value of our existing customer. This means you’ll be the key touchpoint for deepening our client's engagement with Cuseum. This role is an important part of our business development team and is a great opportunity for a smart, energetic, and results-oriented individual

      The role:

      - Expand revenue of existing customers through upselling, cross-selling, bundling, and renewals.

      - Reach out to customers and prospects via phone, e-mail, and other campaigns.

      - Craft highly personalized, targeted e-mail to prospects.

      - Conduct product demos and demonstrate how we add value to our customers

      - Set-up and monitor campaigns on existing sales automation and CRM tools.

      What we’re looking for:

      - Great communicator, both internally and externally

      - A creative, hands-on problem solver

      - Enjoys working on a team but can also succeed when working autonomously

      - A quick study – able to pick up and cope with change quickly

      - Entrepreneurial spirit and “can do” attitude

      - History of selling to and/or working with nonprofits or museums is a plus, but not required.

      Requirements:

      - Ability to work in a fast-paced, startup environment

      - Comfortable and confident on phone calls

      Come be a part of our team!

    See 42 more Marketing / Sales jobs
  • Product (58)

    • Stack Exchange (US or EU timezones)
      Yesterday

      Salary: $110,000 - $160,000

      At Stack Overflow, our mission is to serve developers. Whether we’re helping developers get public answers to their questions, work more efficiently with their team, or find a new job, we build products that make millions of developers’ lives better every day. We’re looking for a Product Manager to join our team, working on our flagship public Q&A product. http://stackoverflow.com/

      Stack Overflow Q&A today has over 17 million question and answer pairs, sees 50 million unique visitors a month, and has been visited over 12 billion times in the past decade.  You’ll be leading one of the largest, most engaging products on the internet. While we’re proud of how far we’ve come, we need your help to make Stack Overflow an attractive community for the next 10 million developers.  You’ll have a broad mandate from new user onboarding, acquisition, and core Q&A functionality to user privileges, reputation, moderator tools and much more.  

      You’ll have the opportunity to do a lot. You can expect during your first year:

      • First Month: Get onboarded and brought up to speed on our current plans. You’ll spend a lot of time learning about our products, building rapport with the product, engineering, marketing, and community teams, and contributing to small features.
      • Next 3 Months: Acquire a deep understanding through past and new user research of the biggest opportunities to serve different segments of our users.  This will include specific focus on improving the experience for highly active users and moderators, providing high quality tools and features they need to contribute to Stack Overflow in a meaningful way.  You’ll build prototypes, talk with users, write specs and pitch projects to your team and the company.  
      • Next 8 months: You can expect to start taking a leadership role developing the long term roadmap for the public Q&A sites. You’ll be involved not just in product development, but in defining long term strategy, improving our processes, and advocating for all developers that use Stack Overflow. 

      We like to work in public. Not only does that mean being open within the company about what the product team is building, we also try and bring the developer community in as soon as we’re able.  Here are some examples of how we have done this historically:

      We’re looking to hire the best person wherever you are in the world. We work remotely so you can work from home and interact with the team over Google Hangouts and chat, usually during US or European working hours. We have offices in New York, London and Munich, so if you’re in (or want to relocate to) one of those cities you can, and our offices are awesome.

      Skills & Requirements:

      What you’ll do:

      • Help set the product strategy for the public Q&A sites, and lead the team that is executing on that strategy
      • Contribute to detailed user research and customer segmentation to understand the core issues developers care about and core issues that cause them not to contribute
      • Propose new products and features and pitch them to the company and community
      • Start with high-level goals and turn them into detailed functional specs, and work with developers and designers to create rapid prototypes
      • Define and monitor metrics to determine the effectiveness of features, and administer split tests to learn whether a change is an improvement
      • Interact with our community of developers to gather ideas and feedback
      • Support go-to-market strategies with the marketing and community teams

      What we want to see:

      • A track record of coming up with ideas for, building, and shipping web software
      • Minimum of 4 years as a product manager/product owner
      • A deep understanding of Stack Overflow and other Stack Exchange network sites
      • Has worked on a community based product or participates in online communities
      • Excellent spec-writing and UX skills
      • An understanding of the technical implications of what you ask the team to do
      • Excellent telecommuting skills. Even if you work from one of our offices, many of our team members are remote
      • Experience with usability testing and A/B tests
      • Demonstrated ability to communicate clearly through written word (whether that's meta or forum posts, specs, blogging, or anything else)

      What we value:

      • Servant Leadership: The best managers lead by empowering and inspiring their team to do their best work.
      • Collaboration: The best products are created when people from different backgrounds and disciplines work closely together in an environment of respect and trust.
      • Transparency: Trust is built on openness and transparency. If there is not a good reason to keep it a secret, we share it. For example, we share our complete engineering salary formula.
      • Inclusion: We do our best work when we can be our whole selves at work. We’re committed to policies and benefits that support people, and managers who foster an open and inclusive culture.

      When you apply...  Please include an up-to-date resume, and a cover letter explaining why you’re interested in working at Stack Overflow.

      What you’ll get in return:

      • Ability to work remotely, with flexible hours
      • 20 days paid vacation + holidays
      • Completely free health insurance - no copay, no premiums (US residents)
      • Generous parental leave (10-16 weeks at 100% pay), family care leave, and unlimited sick days
      • Employees will never be poked with a sharp stick

      If you want to work remotely…. We’ll help you set up a great home office, with an ergonomic chair, standing desk, and any other equipment you need to do your job.

      If you want to work in our office… You’ll get your own private office in our headquarters in New York City, and enjoy additional benefits like free lunch every day prepared by our own in-house chefs, transportation reimbursement, and all the espresso you can drink.

      About Stack Overflow

      Stack Overflow is the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. More than 50 million professional and aspiring programmers visit Stack Overflow each month to help solve coding problems, develop new skills, and find job opportunities.

      We partner with businesses to help them understand, hire, engage, and enable the world's developers. Our products and services are focused on developer marketing, technical recruiting, market research, and enterprise knowledge sharing.

      We believe in hiring smart people and getting out of their way. We have an office in New York with some of the best amenities of any New York startup, and we have people who work remotely all over the world.  We keep meetings and ceremony to an absolute minimum.

      Employment is conditioned upon successful completion of a background check and upon having the appropriate legal right to work.

      Diverse teams build better products.

      Legally, we need you to know this: 
      Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity. 

      But we want to add this:
      We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.
       
       
    • Close (American or Euro time zone)
      Yesterday

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.

      TL;DR: We are seeking a Head of Product Marketing that will be instrumental in defining our product and market positioning and will take ownership of growing our customer base and platform adoption through a wide range of marketing efforts. This position will lead the Product Marketing function within the organization—an incredible opportunity to shape the brand and future direction of our product and company.

      This position requires a highly motivated individual with previous experience leading product marketing and GTM strategy, and who is comfortable in a fast-moving  environment. The successful candidate will be customer-oriented, self-motivated and results-driven.


      About You

      You have a knack for understanding people. You ask a lot of questions. You’re decisive.

      As Head of Product Marketing at Close, your primary job is to understand our customer— what motivates them, what makes their job difficult, and what simply delights them. You will take these constant and ongoing learnings and deftly apply them to the way we position our brand and product to the world. After all, product marketing is at its very core, “people marketing”. 

      Your previous experience creating successful go-to-market plans (from high-level strategy down to tactical execution) will enable you to oversee the rollout of all new products and feature updates.  

      Sometimes you’ll be looking at our product marketing from a high level view—say, determining our key objectives for the quarter or the year. Other days, you may be down in the weeds yourself, writing landing page copy or working with others on the marketing team to run A/B conversion tests on site. You’re comfortable—and happy—doing both.

      What you don’t know, you’ll openly admit, but then you’ll get to work figuring it out (asking others for help and/or digging deep on your own). Your self-motivation and a relentless drive to learn/do more are appreciated by all. You pride yourself on being a “clever thinker”.  You’re comfortable talking with and working alongside our product, sales, development, and customer success teams. You understand your critical part in the overall machine, graciously accepting thoughts and feedback from others while offering your own expertise where you can. You pride yourself on being “overly communicative” -- keeping everyone up to date with the latest product marketing wins, losses, and initiatives.

      You are comfortable working remotely as part of a small team, with a high level of autonomy. You can devise your own schedule and effectively manage your workload based on the biggest opportunities and company objectives.

      When you’re in the wrong or make a mistake you can admit it. You can articulate why it happened and how you’ve learned from the experience. 

      You are in a European or American timezone.

      Above all, you understand that your success—and our success—hinges on the satisfaction and loyalty of our customers. 


      About The Role

      You will be responsible for championing the features and benefits of the Close sales platform through our marketing messaging and market positioning. You’ll work closely with Danny (Director of Marketing) and our motley crew of marketing crushers. 

      Just some of the things that will come across your [metaphorical] desk…

      Main KPIs

      > Product marketing impact on new trial signups (On-site testing and website updates, email marketing campaigns, increase inquiries from software review and industry sites)

      > Product adoption (free to paid + user activation within app)

      > Product launch/update success metrics (per launch)

      “Product superstar, that is what you are…”

      > Develop messaging, positioning, and competitive differentiation of our products in the SaaS/sales market. Own all on-site messaging. Devise the go-to-market strategy for all product launches and feature updates. Oversee the tactical execution of each GTM strategy.

      > Stay on top of the latest trends and tech advancements in the sales and CRM space. Communicate these learnings across the organization, including to our Product, Customer Success, and Development teams.

      > Identify new verticals and areas for business and product expansion. Champion all marketing efforts that relate to these growth initiatives.

      Corner the market[ing]

      > Own the product messaging in all of our marketing campaigns and corresponding collateral, which may include, but is not limited to, email, social media, blog posts, sales enablement content, and landing pages.

      > Dive deep into our customer acquisition strategy and execution, driving new trial sign-ups via smart, empathetic product/feature messaging and content. Must be comfortable devising and executing tactics to bring customers down the sales funnel.

      > Work closely with the marketing team to ensure that these brand and product value propositions are communicated consistently across everything we do.

      > Work alongside Product and Customer Success teams to identify key verticals, customer personas/roles, and geos for nuture/expansion. Define and produce the content for SEO-optimized industry-specific landing pages, CRM comparison pages, paid/display ads, other marketing materials, to effectively reach these cohorts.

      > Identify marketing website tests and updates to increase visitor conversion rate (visitor to trial signup). This includes, but is not limited to, A/B testing via copy and messaging, videos/images, and modifications to page designs.

      > Work alongside the marketing content team to identify middle and bottom of the funnel content opportunities such as product-focused white papers, blog posts, videos, and more.

      > Develop, nurture, and execute on partnerships with other vendors in the B2B SaaS and product space (online co-promotions, co-branded content, event sponsorship, etc).

      > Champion our customers via the collection and production of testimonials, case studies, and customer profiles (determining the best way to showcase them -- images, video, etc).

      > Generate verified product reviews from our customers for product comparison and online community websites like Capterra, G2Crowd, and Quora. Monitor and ensure our visibility on these, and other, SaaS review/comparison sites.

      Requirements

      > 4+ years experience working within a tech or SaaS organization (extra points if B2B, extra extra points if you can show a correlation between your work and company growth during your time there)

      > 2+ years in a product marketing role, with a track record of successfully taking products to market (devising and executing a GTM strategy)

      > Strong passion for product and ability to ‘speak the same language’ as Product and Development teams (“Scrum, Agile, Javascript, APIs, sprints”, etc, etc)

      > Project management expertise—can coordinate and juggle a variety of projects from conception through production and ensure alignment with other internal teams (Product, Customer Success, Sales, etc).

      > EXPERT command of the English language (written and verbal), with the ability to write in a wide variety of styles. Must be a copywriting pro—masterfully creating short, value-packed, relatable content to drive new conversions.

      > Foundational knowledge of common marketing analytics and campaign management platforms (analytics, popular ESPs, ad networks, social platforms, etc)


      Bonus points for the following skill sets:

      > Front-end coding (HTML/CSS/JS, GitHub)

      > Design and video (editing, Photoshop, graphics creation, etc)

      > Familiarity with SaaS finance and reporting 

      Why Close?

      > Culture video 💚

      > 100% remote (we believe in trust and autonomy)

      > 2 x annual team retreats ✈️ (Lisbon retreat video)

      > Competitive salary

      > 7 weeks PTO (includes company-wide winter holiday break)

      > 1 month paid sabbatical after 5 years

      > $200/month co-working stipend

      > Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      > 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      > 401k matching at 4% (US residents)

      > Dependent care FSA (US residents)

      > Our story and team 🚀

      > Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

    • 2 days ago

      Remote role (DC, MD, VA location strongly preferred)

      At Ad Hoc we build government digital services that are fast, efficient, and usable by everyone

      Ad Hoc brings small teams of highly skilled professionals from the private sector to build government software right the first time.

      Solving government technology problems is about attacking big problems with design, engineering, and compassion. We’re committed to continually improving what we build and staying focused on user needs for the long haul.

      Job Summary and Responsibilities

      Ad Hoc delivers effective and user-centered digital services for government. Our Product Managers work closely with partners and cross-functional teams to build the right things, in the right way at all stages of the product life cycle. 

      Product managers help define business goals, identify opportunities, develop roadmaps, and manage the iterative delivery of new features and products. They are skilled at working with stakeholders to shape solutions and leverage agile/lean principles to ensure that what is delivered is both desirable to end users and reliable at scale. 

      Requirements

      • Our Federal contracts require that you must be a U.S. Citizen to be eligible for employment

      • All work must be conducted within the U.S.

      • We will be accepting applications until  January 31, 2019

      Required skills & experience

      • At least 1-2 years experience serving as a Product Manager of a cross-functional team, ideally within an agile environment.

      • Experience shipping consumer-facing features or products.

      • Skilled at breaking down problems, building consensus, and setting direction in the face of uncertainty.

      • Proven ability translating qualitative and quantitative feedback into product requirements and actionable insights.

      • Experienced at managing priorities and tradeoffs to deliver the highest value solutions for clients and end users.

      • Superior product judgement - understands when to pivot and how to experiment in order to reduce uncertainty and inform next steps.

      • Strong written and verbal communicator; can build trust with partners and influence decision-making towards the highest value outcomes.

      Benefits

      • Company-Subsidized Health, Dental, and Vision Insurance

      • Vanguard 401K Plan

      • Unlimited Vacation

      • Continuing Education/Annual Conference Attendance

       Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.


    • About the Company:

      Clarifai is an artificial intelligence company that excels at visual recognition. We do not sell an abstract, futuristic technology - we sell a solution that people can use today to solve real-world problems. We believe that the same AI technology that gives big tech companies a competitive edge should be available to developers and businesses. That’s why we build products to make it easy, quick, and inexpensive for them to innovate with AI, go to market faster, and build better customer experiences. We make “teaching” AI just as accessible as we make using AI, which is why our technology is the most personalized, unbiased, accurate solution in the market.

      We are backed by Menlo Ventures, Google Ventures, USV, NVIDIA, Qualcomm, Osage, Lux Capital, LDV Capital, and Corazon Capital. To continue to succeed, we need people like you to join the team!

      Clarifai is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      The Opportunity:

      As the first Principal Product Manager at Clarifai, you will build products that will make artificial intelligence accessible to every developer and enterprise in the world. You will be an advocate for users and strive to provide the most intuitive user experience possible. You will develop platform strategy and execute by collaborating with relevant stakeholders.

      • As the senior member of our Product Team, you represent our users' voices today and envision what the next 100 million users would want.
      • You make the connection between where we want to be as a company and what we need to build from a product standpoint to get there.
      • You collaborate with the Customer Team to capture actionable feedback from clients and users to prioritize what features and products we need to build next and inform the team of our new products coming to market.
      • You lead the Engineering Team to define the product requirements and bring the product to market.
      • You continually iterate on your process, directly contribute to iterations on the product roadmap, and successfully execute on your team's projects.
      • You formulate plans for what projects we can realistically complete based on each team's capabilities and bandwidth.
      • You will develop a go-to-market strategy that will include software and hardware partners and work with the entire product team on its execution.

      Experience you bring:

      • Bachelor's or masters, preferably in computer science, data science, engineering or equivalent.
      • 7+ years of experience as a Sr. Product Manager in the tech industry.
      • Deeply data-driven, you can easily combine data from multiple sources and turn data into insights that illuminate new perspectives on how our business operates or should operate.
      • Some previous experience in engineering, research, or high level ability to code and perform data analysis through SQL is highly valued. 
      • Working experience with video management solutions and network video recorders is highly valued.
      • Experience working with products that use machine learning, AI - ideally computer vision.
      • A track record of success and growth owning the full life-cycle of products, and demonstrably improving financial, engagement and quality metrics. 
      • Experience and success with high-tech products targeting B2B markets.
      • A bias towards action and comfort in turning ambiguity into strategic execution plans.
      • A strong design sense and ability to work with designers to build products and user experiences that greatly simplify complex tasks.
      • A natural ability to be an advocate for developers, both within our company, but also advocating for developers as our users. 
      • Ability to prioritize a portfolio of strategic initiatives based on financial value and opportunity.
      • Strong partnership with marketing to develop website collateral around products and how they are marketed.

      Objectives:

      In your first month, you will start off by learning the ropes. You will:

      • Get familiar with our product, as well as the Customer and Engineering Teams. We would like you to take this time to get comfortable working with what we’ve built and who has helped build it so far, and give us the feedback only a fresh perspective can bring.
      • Learn about the distinctive challenges that we are currently facing as we make progress towards our product roadmap.

      In 2 months, you start putting yourself out there. You will:

      • Take ownership of a major product on the roadmap. You'll work with engineering and design to develop a document that details specific product and feature requirements.
      • Join customer calls and start interviewing users directly to help better understand their experiences and identify areas of potential product improvement.

      3 months down the road, you will:

      • Lead user testing efforts both internally and externally, with a focus on user experience and accessibility.
      • Work with the Marketing, Sales, and Customer Experience Teams to prepare for the launch of your first product.
      • Evangelize the products and features that you have worked on to ensure that everyone understands the value they provide to our users.

      6 months later, you will have completed your first major release to the general public. You will:

      • Provide a significant contribution to Clarifai's ongoing product strategy.
      • Drive growth and adoption of Clarifai's products through creative and innovative experiments.
      • Help build the product team by interviewing new product managers. When they join us, you'll coach and mentor them, so that they can learn and grow.

      In the future, you will strive to have Clarifai's products used all over the world.

    • 4 days ago

      Timescale is seeking an experienced Product Manager focused on UI/UX.

      You will play a central role in designing and defining a new open-source product around IT monitoring and observability aimed at developers and SREs.This person should care deeply about how users can collect, explore, and act on large, complex, and varied volumes and types of time-series data for IT monitoring.  You will help define user interfaces and experiences, through both user research and an intuitive understanding of the monitoring space.

      Timescale is a remote-first organization; this is a full-time position and can be fully remote(timezones UTC-8 to +3) or in our NYC office.

      Responsibilities

      • Deliver a monitoring product that feels like magic to users, delivering insights and value immediately 
      • Ensure intuitive interfaces, user flows, and ease-of-use across a complex set of interacting data sources
      • Work closely with designers and engineers, managing a product roadmap, development, and delivery across a distributed team
      • Perform user research and gather requirements, and define new features for an open-source software and SaaS offering
      • Setup, use, critique, and improve a developer-focused monitoring product designed for modern cloud and Kubernetes environments
      • Strong self-driven execution, ownership, and delivery

      Requirements

      • 5+ years of proven track record in product management working on developer tools or an enterprise SaaS product
      • Good understanding of infrastructure and application software
      • Direct experience with modern distributed products and knowledge of the open-source data software ecosystem
      • Technical aptitude and attention to detail
      • Excellent spoken and written communication skills
      • Preference for bachelor’s degree in CS or technical background

      Time series is everywhere, and Timescale is helping developers and companies make sense of it. Businesses worldwide trust TimescaleDB for mission-critical applications from industries as varied as manufacturing, finance, utilities, telecom, mining, ad tech, oil & gas, and the smart home. Applications built on TimescaleDB include IT and DevOps monitoring,  IoT, complex sensing and monitoring systems, geospatial asset tracking, operational data warehousing, and financial risk management; via the edge, on premise, and cloud deployments. The Timescale team is backed by top tier investors, including Benchmark Capital, New Enterprise Associates, Icon Ventures, and Two Sigma Ventures.

    • 5 days ago

      Adzerk is hiring a Product Manager to join our product team. At Adzerk our PMs work closely with both our customers and our engineers to deliver value and drive growth.

      Goals

      Drive Strategic Initiatives

      • Work with leadership team on strategic goals

      • Deeply understand how our current and future customers use Adzerk

      Define Product Direction

      • Write briefs for future products and features

      • Work collaboratively with other PMs and engineers to collect feedback and improve the briefs

      Drive Execution

      • Work directly with Engineering to build and deliver product and features

      • Work directly with other PMs for cross-team projects

      Measure and Iterate

      • Design metrics to measure product and feature effectiveness

      • Use metrics to drive future product direction

      Communicate with Customers

      • Work directly with customers to understand how they use our platform

      • Work directly with customers to roll out features and collect feedback

      • Write blog posts, release notes, and guides for customers and public site

      Adzerk is based in Durham, NC but we embrace remote working with over half of our team working outside of Durham. Our engineering and product teams include members spread across the US and United Kingdom.

      Adzerk provides world class benefits to our employees including 100% company paid health, vision, and dental for our employees and their families. We have paid maternity and paternity leave, 401k, and unlimited vacation. You can read our Company Constitution and Employee Bill of Rights to get an idea of what we value. (adzerk.com/blog/company-constitution)

      You must be eligible to work in the United States or United Kingdom.

    • If you want to have a greater impact in the open source ecosystem by enabling our customers to use new technology to build better software faster - then you should keep reading. Sonatype is looking for a Product Owner to build and lead our tech touch practice in Customer Experience.

      What you will do:

      • Engage with users via our customer portal at My.Sonatype.com, to ensure they continuously realize value across the Sonatype Nexus platform.
      • Enhance Sonatype’s customer advocacy program to engage Sonatype's most successful users, partners, and others throughout the DevSecOps ecosystem
      • Design, implement, maintain, and utilize systems and processes to manage relationships with Sonatype customers and users at scale. 
      • Continuously drive awareness and engagement of self-service resources, while reducing friction for those customers who wish to engage in the Community. 
      • Facilitate engagement between and amongst users of Sonatype Nexus solutions as well as Sonatype teams across Customer Success, Product Management, Engineering, Marketing, etc.
      • Serve as the voice of Sonatype and Customer Success through consistent authorship and engagement of relevant community content.
      • Determine, measure, and communicate KPIs for the customer Community.

      About you:

      • This isn't your first rodeo. You have years of direct customer-facing experience (pre or post sale) in the DevSecOps tooling ecosystem.
      • You understand the modern SDLC and are able to have technical conversations with our users. Prior experience in software development is a big plus.
      • Your communication skills are second-to-none. You have written for a variety of channels like blog posts, forum topics, best practice articles. To top it off, you are able to craft short form copy that generates engagement.
      • You set and achieve goals by executing appropriate strategies and tactics. You are comfortable with being held accountable.  
      • You enjoy working with cross functional teams with a diverse set of stakeholders.
      We are 300 employees from diverse backgrounds, that hail from 50 countries, and speak 15 languages. But, we all share one thing in common: we’re passionate about accelerating software innovation. Our vision is to put Nexus products at the center of every open source decision made by modern engineering organizations.  We’re one of the fastest growing tech companies in America and have been named both a Deloitte Fast 500 and Inc. 5000 company three years in a row. We’re backed by world class investors including TPG, Goldman Sachs, Accel Partners, and HWVP.  Learn more at www.sonatype.com.
       
      Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know
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  • All others (55)

    • Yesterday

      SignalWire is seeking a customer service oriented and self-motivated professional to join the SignalWire Support team. The Support Engineer will monitor and provide technical advice and support via SignalWire’s various communication channels, including phone, email, and chat to ensure our customers receive expert and expedient technical support related to their SignalWire systems. The Support Engineer will be tasked with solving simple to intermediate technical and non-technical issues and will also collaborate with team members across all departments to assist them with their requests. The Support Engineer will also be responsible for logging all interactions in the CRM system to ensure accurate and comprehensive data collected on every case, as well as ensuring knowledge base articles are up to date and being properly maintained.


      Job Duties:


      • Answer incoming support calls, monitor email and chat communications taking special care to offer effective solutions in an expedient manner or dispatch to appropriate team as necessary

      • Assist with configuration and usage of  SignalWire API’s and systems

      • Troubleshoot and resolve issues with SignalWire API’s 

      • Accurately log information and data gathered from customer interactions in CRM system

      • Utilize the SignalWire Knowledge Base that provides technical support resources to internal staff and external customers

      • Analyze records and logs to spot underlying trends and potential issues

      • Support the implementation of new solutions or applications

      • Review accounts for new users and assists with password or login problems

      • Participate in business-wide meetings to provide insight into technical requirements

      Job Qualifications:


      • 1+ years of experience in a technical support role

      • Certifications are preferred, but not required

      • Working knowledge and expertise with a variety of software, hardware, and applications

      • Willingness to solve complicated problems and see projects through to completion

      • Analytical skills to study problems and record and identify solutions

      • Team-oriented attitude to help other colleagues and departments with technical problems

      • Strong interpersonal communication and relationship-building skills

      • Ability to manage time and effectively prioritize numerous issues at one time
    • Elevate Labs is on a mission to improve people's minds.

      The ability to write well and speak eloquently deeply affects your trajectory in life, regardless of profession. Unfortunately, many people leave high school and even college extremely unprepared in these areas. We developed our flagship mobile app, Elevate, to help bridge this gap, through 35 games (and more on the way) that teach concrete cognitive skills. Elevate has over 25 million downloads and has received numerous accolades, including Apple’s App of the Year award.

      The Elevate app was just the beginning. We’ve recently launched Balance, a personalized meditation app, that helps people with their stress, sleep, focus, and much more. It’s a truly customized experience that makes meditation more accessible to millions of people.

      Join us in creating the future of products that help people live healthy, joyful, and productive lives.

      About the Elevate Data team:

      We are an iterative, data-driven team with an emphasis on impact. We are also lean and highly technical; always learning interesting new ways to automate our efforts so we don’t have to do the same work repeatedly or take on unnecessary overhead.

      About you:

      We’re seeking an experienced manager to help accelerate our rapid growth in the wake of a recent Series B funding round. As a manager, you will drive the analytics strategy to improve our product and inform our acquisition strategy. You will set the course for new data tools and innovations, drawing on past expertise to architect the right solutions for evolving needs and continuously prioritizing for greater impact.

      What you’ll do here:

      • Define the roadmap surrounding reporting, analytics and data infrastructure.
      • Work with all areas of the business to provide data-driven decision making and build a culture where decisions are made based off of data.
      • Conceive and develop new analytic tools to drive acquisition scale and ROI, including LTV and CAC modeling, attribution models, predictive product modeling, etc.
      • Define teamwide best practices in tracking, data organization, acquisition/engagement/product analytics, and A/B testing.
      • Work closely with the Engineering team to define our ideal technical data infrastructure.
      • Continuously support product and acquisition efforts with actionable insights and access to data.
      • Advocate for data excellence and resourcing while communicating data strategies, wins and goals to the broader team.
      • Find the impact in the data and coach your teammates to do the same.

      What we’re looking for:

      • You have 7+ years of marketing and product analytics experience, including acquisition and engagement data.
      • You have 3+ years managing, recruiting, and coaching analysts.
      • You have 5+ years of advanced statistics and/or Python skills.
      • You are an expert in SQL and using SQL to optimize access to data and insights.
      • You have BI tool (e.g. Looker), and data warehouse (e.g. Redshift/Postgres) experience.
      • You have a razor-sharp eye for analytical detail and know-how to build and automate now to save time later.
      • You are a confident, unwavering advocate of the importance of rigorous data.


      Benefits & Perks

      • Delicious and healthy chef-cooked meals
      • Medical, dental, and vision insurance for you and your family
      • 401(k) plan
      • Commuter benefits
      • Fully paid parental leave
      • Competitive salary and equity
       Bonus Points:

      You have experience in the consumer mobile space.

      At Elevate Labs we value diversity and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    • 2 days ago

      Named as a Forbes Fintech 50 in 2019, Marqeta powers modern payment solutions for companies innovating new services and process flows in a digital world. Our platform, open API, and advanced analytics provide unprecedented control for companies to issue cards, authorize transactions and manage payment operations in real-time. 

      We are a team of industry experts and technology innovators who take a dynamic approach to solving challenging problems. We power possibilities for our customers by bringing the best talent together in an open and collaborative work environment that rewards creativity and perseverance. 

      Marqeta is proud of its Oakland roots and strives to build a global team as diverse as the markets we serve, staying true to our values to Connect the Customer, Find a Way, Make Simple, Take Risk and Build One Marqeta. We are not expecting any single candidate to meet all job requirements listed below, so please apply. It’s an exciting time to join Marqeta. As we grow, your career and opportunities will grow as well.

      Position Summary

      Marqeta is looking for experienced, customer-facing project managers to work with our customers, payment networks, banks, vendors, and multiple cross-functional teams to ensure our customers’ programs are delivered successfully.  

      You will work with some of the world’s most innovative companies to get Marqeta’s modern card issuing tools and infrastructure in place.  And then you’ll keep managing those customers to ensure everything is working perfectly. You will build relationships with our customers and will spend time with them learning how our tools are integrated into what they do to delight their customers.   You will also develop deep relationships within Marqeta to ensure we’re doing all we can to get our customers where they need to be quickly, predictably, and reliably.   You’ll resolve customer challenges and you’ll work through escalations. You will watch for potential risks like a hawk, and have mitigation plans in place to handle unexpected events as we race to the finish line. You’ll communicate often and openly. You’ll be comfortable in a technical environment - our products are pretty technical, so you should be too.

      Our customers are global and so are we.  You’ll have the chance to work with customers in a variety of markets as we continue to expand what we do, where we do it, and who we work with.

      If you’re highly organized, a great communicator, self-motivated, smart, and fun, and you enjoy challenges and love to solve problems, let us  know! We’re innovative and creative, and so are our customers.

      If that's you, read on!

      Primary Responsibilities

      This role is about working with both our customers, and multiple cross functional teams, to ensure our customers’ programs are successfully delivered. Here's some key expectations:

      • Customer Focus: You have an incredible passion around making sure to always exceed our customer's expectations. You push yourself, and the entire project team, to ensure our customers are successful, and have high regards for Marqeta's service.
      • Problem Solver: You enjoy problem solving, and always thinking outside of the box to find creative solutions to challenges. When things get tough, that's when you excel and rise to meet any obstacle, and getting things done! You will use your experience to know when problems might surface, and stay ahead of it with a plan, so programs are delivered as expected.
      • Know the Tech and Non-Tech: You understand have a strong background in API applications and are comfortable working in a technical environment, where you are the bridge between technical teams and technical/non-technical teams.You will come up to speed on Marqeta's capabilities, non-technical processes, the unique features and customer benefits our platform offers, and are able to speak with confidence, knowledge, and credibility about many topics.
      • Project Management Master: You will use your project management skills to keep track of all the moving parts to ensure we deliver what we promise, when we promise it.
      • Transparency and Communication: You are focused on communication of projects whether it's progress or roadblocks, so all teams are tightly connected and know what’s already happened and what’s happening next.  You will be generous with your time and energy, to your customers and your team.

      Requirements

      In addition to proven ability to manage cross functional projects, we’re on the hunt for the following attributes:

      • 7+ years experience in customer-facing project delivery/management roles
      • Bachelor’s Degree preferred or equivalent combination of education and experience
      • Strong background in API applications and technical environments.
      • Strong interest in, or understanding of, the payments ecosystem, with a particular focus on the card issuing side.
      • Great organizational skills. Proven ability to prioritize, manage, and deliver multiple, complex projects on time.
      • Highly self-motivated and feels at home working aggressive schedules
      • Able to build strong working relationships across multiple teams.
      • At home and at ease with technology, product, legal, B2B technology applications and how technology platforms serve customer businesses
      • Superior communication skills (interpersonal, verbal, presentation written, email)
      • Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently
      • A person of strong character and integrity, who contributes to Marqeta’s unique culture.

      Perks 

      • Option to work remotely.
      • Excellent commission plan
      • 25 days annual leave
      • Full paid Parental Leave
      • Pension contribution
      • Meaningful Equity
      • Flexible working environment

      As part of our dedication to the diversity of our workforce, Marqeta  is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

    • Wonder is an on-demand research network where bright minds like you come to explore intriguing and intellectually stimulating topics.

      With Wonder, you can earn while you learn. It's simple. Do research, get paid.

      The research you'll do serves as the bedrock for strategies and initiatives by our clients, who include top-tier consulting firms, VCs, and international marketing agencies.

      As a Wonder Analyst, you'll choose where and when you want to work, learn about new topics, and develop useful professional skills. Best of all, you'll get paid for each research request you complete! ($15/hour based on flat-fee project work)

      Types of Research:
      - What's the expected ROI on Ethereum mining, and what's the best way to get started?
      - Please provide the psychographic profile of an author publishing their first book.
      - Why would AOL or Verizon be interested in a strategic investment in the startup Rollout.io?
      - What are 5 new trends in online food ordering?

      The Perks
      - Sharpen your analytical skills and build your resume
      - Competitive pay on a flexible schedule
      - Perform research for top global companies like: Proctor & Gamble, Bloomberg Beta, PWC, Omnicom Group and WPP.
      - Join a network of like-minded people peers in an active global community of independent researchers

      APPLICATION
      To apply, please continue to our online application available here: https://askwonder.typeform.com/to/qunL2T?channel=h4t5FB012220

    • 3 days ago

      Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web. 

      As a Security Analyst on Webflow's Systems and Integration team, you will lead the efforts to evolve our infrastructure to meet future compliance and certification needs. You will establish corporate security requirements by evaluating business strategies and requirements, researching information security standards, performing risk assessments, identifying integration issues, and provide recommendations for remediating identified risk. Additionally, you will lead the review and formal approval process for policy updates. Key responsibilities will be to ensure Information Security Policy and Standard documents meet or exceed industry standards, compliance requirements and customer expectations, coordinating internal and external audits, and maintaining the Information Security program documentation. 

      As a Security Analyst, you’ll … 

      • Act as an advocate of information security policies, standards and as a mechanism to enable the business effectively while managing risk appropriately.
      • Act as a Webflow internal SME and work with product and engineering teams on security procedures regarding governance, monitoring, and remediation practices.
      • Implement continuous monitoring solutions to understand and explain security risks and mitigation techniques.
      • Partner with internal teams to establish preventative controls to support compliance via automation.
      • Stay current on cloud security policies, standards, regulations, and best practices.
      • Assist in the implementation of a formalized information security awareness offerings. Support annual renewal and budgeting needs.
      • Work with the BizOps team to respond to customer questions regarding security, compliance, and resilience.

      That said, these role responsibilities are just the start! At Webflow, we encouraged you to contribute wherever your interests take you — and shape your role accordingly. 

      And this isn’t just a philosophical bent: we actually give you 4 hours a week (10% of the work week) to tackle passion projects outside of your role responsibilities. 

      About you 

      You’ll thrive as a Security Analyst if you:

      • Certification in AWS, Security+, CCSP, or CISSP.
      • Experience with Infrastructure and Platform Services such as IAM, compute (i. e. EC2, GCE), AWS Key Management Service/Google Cloud Key Management Service, storage (volume/object) etc.
      • Knowledge with native cloud security services AWS Trusted Advisor, Amazon Inspector/Google Cloud Security Scanner
      • Experience with monitoring tools such as AWS CloudWatch/Google Cloud Monitoring, Splunk etc.
      • Awareness with Management Services such as AWS CloudWatch/Google Cloud Monitoring, AWS Lambda/Google Cloud Functions and AWS Config
      • Familiarity with cloud security frameworks CSA, NIST, ISO, CIS etc.
      • Technical skills to identify and assess cloud security vulnerabilities and risks
      • Expertise in researching & evaluating identified vulnerabilities and risks pose to the organization’s information and systems
      • Produce and provide appropriate reporting to stakeholders 
      • Demonstrated experience in administration/management of continuous monitoring solutions

      However, even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that meeting just 50% of a role’s requirements puts you in the running. 

      About us 

      At Webflow, we believe that our success will not only be defined by what we do — but by how and why we do it. So, here is the Webflow “why” and our “how”: 

      Our dual missions — one for the world, one for us

      1. For the world: To empower everyone to create for the web and spark an unprecedented wave of digital innovation.
      2. For ourselves: Lead fulfilling, impactful lives.

      Our core behaviors (how we act)

      1. Start with customers
      2. Practice extraordinary kindness
      3. Be radically candid
      4. Move uncomfortably fast
      5. Just fix it
      6. Lead by serving others
      7. Dream big

      Our commitments to you 

      • We’ll pay you! This is a full-time, salaried position that includes equity
      • We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses 
      • We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days 
      • We offer flexible parental leave for moms and dads
      • We provide remote employees with the equipment they need to create a great remote work environment 
      • We will offer you the support you need to help you grow as an impactful Security Analyst and a healthy human being 

      Ready to apply?

      If you share our values and our enthusiasm for empowering the world, we’d love to hear from you!

      Note: You'll need valid U.S. work authorization to join us.

    • 4 days ago
      Mattermost, one of Y Combinator's top 100 companies, provides an open source enterprise-grade messaging platform to the world’s leading organizations that allows teams to collaborate securely and privately anywhere. With over 10,000 server downloads / month our customers include Intel, Samsung, Affirm, The US Department of Defense and more. Our private cloud solutions offer secure, configurable, highly-scalable messaging across web, phone and PC with archiving, search, and deep integrations with hundreds of SaaS and on-premises technologies. Headquartered in Palo Alto, California, our company serves customers around the world with a distributed organization spanning the globe.

      We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about working at Mattermost and come talk to us!

      About the Role

      We are looking for a Technical Recruiter to help us grow and scale the team by leading a great candidate journey experience. We're growing fast and need an enthusiastic Recruiter to help us identify the best candidates, be their first point of contact acting as Mattermost Brand Ambassador while being open to working with a high volume of applicants. In this role, you’ll work with distributed teams and candidates all across the globe. This is a fully remote position with the opportunity to have a real impact on the teams you are part of.

      Responsibilities

      • Source, interview, and evaluate candidates based on our Leadership principles
      • Promote our open-source, remote-first culture
      • Create an excellent candidate journey for all the applicants that will be part of their pool of candidates 
      • Evaluate the candidate interest and ability to thrive in an open-source, remote culture
      • Work close to the open-source community, creating awareness and a long term relationship with potential candidates
      • Take ownership of your pipeline, updating the team on progress and challenges, and keeping candidates moving through the pipeline efficiently 
      • Provide key metrics to evaluate the effectiveness of our recruiting process

      Requirements

      • + 3 years experience as a Recruiter, preferably in a global capacity within the open-source software industry
      • Proven success in recruiting and filling technical positions
      • Excellent written and verbal communication skills across all levels
      • College / University degree in Human Resources or related field
      We're looking for someone who wants to help us build the future of Mattermost and improve the way the world communicates. The right person in this role has the opportunity to have a huge impact on Mattermost the product, and its many users worldwide, but also on our open source community that has been key to Mattermost's success. If this sounds like you - please apply!
    • About Datadog:

      At Datadog, we’re on a mission to build the best monitoring platform in the world. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

      The opportunity:

      Datadog is looking for a Senior Security Analyst to join our Governance, Risk and Compliance team. The team is responsible for designing and implementing key security controls and technologies, collaborating on engineering and business efforts across the company, and operate as subject matter expert.  By using existing platforms and building new tools, you will help secure Datadog as we seek to better serve the customers who rely on us every day.

      You will:

      • Manage the discovery, analysis, tracking, and remediation of vulnerabilities across multiple intakes
      • Manage and automate Datadog’s robust Vulnerability Management program
      • Automate and continuously improve compliance programs and controls
      • Design and contribute to mitigation strategies and compensating controls
      • Audit and maintain systems related Vulnerability Management programs
      • Share data and educate Datadog team members on your programs
      • Exercise risk-based judgment to help teams make the right security calls
      • Build security tools and systems to solve capability challenges
      • Evaluate the impact to the organization of current security trends, advisories, publications, and academic research
      • Perform technical vulnerability/risk/threat assessments

      Requirements:

      • You have a proven track record in security program management, including sizable vulnerability management programs
      • You have production experience with AWS, GCP or Azure, and are comfortable using security tools in these environments
      • You can speak to the technical and business impacts of a vulnerability or bug
      • You handle infrastructure with code because automation lets you focus on the more difficult and rewarding problems
      • You want to work in a fast, high-growth startup environment
      • You have 5+ years relevant technology experience

       

      Bonus Points:

      • Familiar with:
        • Authentication and Authorization concepts
        • Design patterns, repeatable guidance, and policy
        • Basic cryptography and key management
        • Development of security services/tools (Python & Go)
        • Network and host monitoring
        • Linux systems administration
        • Continuous Integration infrastructure and Source Code Repositories
      • Relevant Industry Certification (CISSP, CISA, GCIH)
      • Compliance Certification a big plus (ISO 27001 Lead Auditor/Implementer, QSA)
      • Your writing is beyond reproach
      • Verbal communication is your cup of tea
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