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  • Software Dev (134)

    • Infinity Software Development (US only)
      Yesterday

      Software Engineer, in a fun environment across a wide array of tech stacks!

      Get out of that cubicle and come help us build modern custom solutions for our growing book of business!

      We’re looking for programmers who have experience across multiple technologies and have a passion for software development. It’s ok if you are more comfortable working on the front-end or back-end, but you should have at least some experience on both sides. If you are looking to join a fun team to tackle hard projects, with opportunities to learn new stacks, we’d love to talk to you.

      There are no specific technology requirements for this role, but a number of our current projects are using: C#, Java, TypeScript, .NET Core, React, Redux, Angular, Node, Vue, MVC, Swift, Kotlin, Docker, AWS, Azure, Microservices, SQL Server, Oracle, MongoDB.

      We are open to both local Tallahassee and remote candidates.

      Infinity is a custom software development shop that has been delivering tailored technology solutions to our clients all over the country for over 25 years. We like working with people who love solving problems, who work hard and have a little fun in the process.

      https://www.infinity-software.com/careers

    • Oddball (US only)
      Today

      Oddball believes that the best products are built when engineers understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space.

      We are hiring for a Devops engineer to manage and deal with a site that makes a positive impact on millions of Americans' daily lives. As an early hire on a small team, you'll have a huge stake in what we build and how we work.

      Our engineering team is small, distributed, and largely asynchronous. We value a calm, collected environment where you can focus on doing great work. Aside from a couple of weekly check-ins or project updates, you'll be able to work interruption-free.

      You can expect top-of-the-market pay, flexible hours, and a balanced work week. We are a mixed remote and in office team, you're welcome to work out of our sunny Los Angeles office as much as you'd like.

      What you'll be doing:

      • Working hand in hand with great devops engineers building out devops best practices in the federal space. This will include creating and document CI/CD jobs, creating infrastructure with terraform, writing ansible playbooks, and building tools.

      • We are looking for someone with the following skill set:

      • In-depth experience with config management tools like: Chef, Ansible, Puppet, SaltStack, 

      • The ability to create and support AWS environments

      • Experience working with and supporting Terraform 

      • Skill in developing and improving CI/CD scripts and services for development and deployment

      • Desire and ability to mentor and train other engineers

      • Experience supporting web technologies and websites running Apache or NGINX

      • Experience with Linux operating systems including installing, configuring and troubleshooting

      • Experience in SQL architecture such as MySQL, PostgreSQL or MS-SQ

      Salary

      This is a salaried role. As part of your benefits package, Oddball provides a monthly continuing education stipend and a tech stipend.

      Must be located within the US

    • LegalNature (USA & Europe)
      Today

      At LegalNature, we are in the business of automating legal documents and processes. Our mission is to make the legal system easier to understand, less time consuming, and cheaper for individuals and businesses. We have a lot of new features and tools in the pipeline for our customers, and are looking for great engineers to help us get there.

      We are looking for someone with strong frontend and UX skills that is dedicated to building clean, simple, and effective interfaces for our users. Ideally, you are someone with significant Vue.js experience.

      We are a fully remote company, spread across the United States and Europe. Our engineering team is currently small, and will be growing throughout the year.

      About You

      • You know when to ship code and iterate on it, rather than waiting to release until everything is perfect.

      • You take ownership of your code and implement best practices, like automated testing, which will work to make the codebase sustainable for future engineers and yourself.

      • You're a self starter and have no problem working on a fully remote team and managing your time.

      • You get along with others and thrive in a collaborative, fast paced environment.

      • You like to work hard and also have fun. Even though we are fully remote, we all meet up a few times a year to recharge and reflect.

      REQUIREMENTS

      • Previous experience writing well tested, clean and simple JavaScript code

      • Vue.js experience

      • Passion for good UX/UI design

      • Typescript experience a plus

      • Vuex experience a plus

      • Webpack experience a plus

      • Pre-rendering experience a plus

    • Optimile NV (Europe)
      Today

      Interested in mobility? Looking for a job in which your technical skills come into play? Read on! Optimile is looking for a software engineer for our intermodal routing engine with expertise in Java/Python.

      What we do?

      Optimile is a software company offering Mobility-as-a-Service. Mobility-as-a-Service has become the new way of transportation. Our aim is to build bridges between different mobility operators and end-users, so that everyone can enjoy the ultimate freedom of planning, booking and paying different transportation modes through one single gateway.

      This is our response to the shift away from personally owned means of transportation towards mobility solutions that are consumed as a service. Therefore we develop our own white-label mobility platforms and establish partnerships with all kinds of mobility operators.

      To guide mobility users during their trip, we have created our own route planner. This route planner combines different means of transport to get to your destination point. It uses a set of parameters (e.g. cost of the route, ecological footprint of the route, weather, time…) to provide you with the optimal mobility solution.

      What will your days look like?

      • Together with your enthusiastic colleagues you will develop further on our route planner. This way we can always offer the user a tailor-made mobility solution.

      • You automate the collection of operator data (from GTFS, OSM, shapefiles, NeTEx, linked connections, custom APIs ...).

      • You cast a critical eye on the algorithms used (A*, Raptor, Contraction Hierarchy, CSA ...) and help spotting opportunities.

      • You analyse data from operators and users and use this knowledge to improve results.

      • You help us scale the route planner (both in terms of number of users and geographical region).

      • You help delivering the route planner's results to the user.

      REQUIREMENTS

      • Living in Europe is a must

      • You have a Master’s degree in IT or similar experience

      • Speaking fluently English is not a problem for you

      • Working in a team doesn’t scare you

      • You are a hands-on problem solver

      • You are not afraid to try out new technologies and methods

      • Routing algorithms can trigger your interest

      • You will be available as soon as possible

      Experience and capabilities

      • You know the fundamentals of Neo4j or other graph databases

      • You have experience with Java and Java Spring

      • Knowing the ins and outs of Grade build systems and Maven repositories is a plus

      • You know your way around Python and Django (REST framework)

      • Experience with Docker and Kubernetes is a plus

      • Experience with React (Native) is a plus

      BENEFITS

      • Full-time permanent role, based remotely

      • Competitive salary

      • Fast growing international company

      • A great, supportive team to work with

      • The possibility to develop an innovative product in a new market within an international context

      Totally your cup of tea? Convince us of your skills and blow us away with your application form.

    • Retrium is a seed-funded startup that helps teams improve their Agile processes by facilitating effective and engaging retrospective meetings. With over 60,000 retrospective run on our platform, we’re the trusted leader in our market, and we’ve been helping teams continuously improve since 2015.

      We’re also a small, cross-functional team of passionate and fun people. We have an outstanding leadership team and a dedication to company culture. We’re lucky enough to have an awesome product, great growth, high customer satisfaction, and low churn. Now, we need someone to help us deliver more value to customers! 

      To apply for the Javascript Engineer position at Retrium you should have three or more years of experience with some of the following technologies and be eager to work with them:

      - Javascript! (ES6, babel, webpack, npm)

      - React (hooks, context)

      - WebSockets

      - Flow

      - Promises (async/await)

      - Node (express.js)

      - MongoDB

      - Redis

      - AWS (Docker, Linux)

      Candidates must currently reside and be authorized to work in the US. This is a full-time, salaried position on a fully distributed team.

      Responsibilities 

      As the next member of our small but growing team at Retrium, you’ll collaborate closely with everyone at the company. We use lightweight processes and tools inspired by agile and kanban to design, develop, and deploy the right features to customers on a regular cadence. 

      We’re looking for someone who has experience in the trenches, writing solid code, and someone who understands how to balance the competing concerns of product development:

      - Responsibility to the customer: Delight our users and deliver the quality features they want

      - Responsibility to the business: Reduce cost and generate revenue by delivering value quickly and iteratively 

      - Responsibility to the developer: Minimize technical debt by writing quality, maintainable code

      Because our core values include “Default to Autonomy”, “Bias for Action”, and “Level Up”, you’ll need to be a self-starter who can think strategically, execute tasks, and participate in the continuous improvement of our product and processes. A typical week will include: 

      - Defining and implementing features in the product pipeline

      - Moving seamlessly between front-end and back-end work

      - Discussing design and architecture issues together as a team

      - Facilitating feedback and demo sessions of your in-progress tasks

      - Communicating with team members through video conferencing and asynchronous communication

      - Deploying code to production as soon as it’s ready!

      Skillset

      We believe that the following collection of experiences and abilities would make someone successful in this position. However, we encourage anyone to apply if you believe you have what it takes to succeed in this role.

      - BA/BS degree (computer science preferred) or equivalent experience 

      - A history of success working with a team of engineers to deliver customer-facing features

      - The passion and drive to learn about Retrium and take on new responsibilities and leadership opportunities as we grow

      - Ability to be a team player and collaborate with others

      - Experience with Javascript

      - Experience in a SaaS company, distributed team, and/or startup

      - Experience with Agile software development processes is a big plus

      Benefits

      We provide amazing benefits, and if you ask the team, they’ll tell you that the greatest benefits we offer employees are the ability to make a meaningful contribution to the company and the opportunities to “Listen. Learn. Teach”, another core value.

      Our other benefits include:

      - Stock options

      - Health, dental, and vision insurance coverage for you and your family

      - Unlimited and minimum vacation policy (we encourage you to ask us about this!)

      - Flexible, sustainable work hours

      - Work from home or a co-working office

      - All the equipment you need to do your job

      - Company retreats

      Retrium is committed to creating a diverse environment where you can “Be Your Amazing Self”, yet another core value. We are proud to be an equal opportunity employer, and welcome people of different backgrounds, experiences, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    • GraphQL is a revolutionary technology that allows product engineering teams to almost double the speed at which they ship new features. As an Apollo Solutions Architect, you will be one of the leaders helping major product teams in the industry go from proof of concept through production with GraphQL.

      You'll work directly with engineering teams at a range of companies to help them roll out GraphQL effectively and begin benefitting from our product.

      What You'll Do

      • Advise — Be a primary technical adviser for Apollo Enterprise customers; from their first POC, through production, and into expansion of GraphQL within and beyond their team.

      • Understand — Work with users to understand their goals, roadmap, culture, technical architecture, and the right way to roll out Apollo in their company to best accomplish their aims.

      • Create — Create targeted examples of Apollo products and tools in action for demos, sales, and specific customer implementation needs.

      • Coordinate — Develop adoption/expansion plans for users and follow up with them to make sure that their projects remain on track. Identify and find ways to remove any roadblocks that could derail these plans.

      • Improve — Triage and improve our documentation, OSS libraries, and platform from customer feedback or issues. Coordinate with tech leads internally to help us continue to build solutions to real world issues.

      About You

      • You're passionate about teams of all sizes succeeding at more than they thought possible.

      • You value empathy and love talking with users and customers to solve their problems, which has made you a highly trusted and valued partner.

      • You have a technical background with GraphQL and can create code samples, review and advise other engineers, and develop trusted engineer-to-engineer relationships.

      • You've led a team of engineers on projects from POC to production, ideally having rolled out GraphQL at a company.

      • You're an organized and reliable multitasker with great follow-through.

      • You have a creative, “can do” attitude. You find creative ways around obstacles and do not rest until the user is satisfied.

      • You're comfortable traveling 1-2 times per month for a day or two at a time to help companies in their adoption of GraphQL

      This position can be done from our San Francisco headquarters or anywhere else in the US.

      Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.

    • Abstract (US-based only)
      Yesterday

      About Abstract

       Abstract is a design workflow platform for teams to version, manage, and collaborate on Sketch files. Since launching in July 2017, over 5,000 design teams across 75 countries have adopted Abstract, including teams from Shopify, Cisco, Intuit, Spotify, Salesforce, Instacart, OpenTable, and more. 

      At Abstract, we are actively working to build a diverse and inclusive organization. Here, diversity includes age, economic class, educational background, ethnic variance, familial status, gender, gender expression, gender identity, marital status, national origin, religious affiliation, sex, sexual orientation, transgender status, or veteran status. 

      Abstract is headquartered in San Francisco, but many of our teams and roles are remote-first (US-based only at this time). If you have a passion for rolling up your sleeves, building new programs, and have a strong, team-player mentality, we’d love to hear from you!


      Abstract is looking for engineering managers to help lead our growing team. At Abstract we develop desktop and web applications that help teams design with confidence by providing a version control system and collaboration platform focused on design files.

      At Abstract we lead by serving our teams with empathy, knowledge, and coordination. Our engineering team is very distributed within the U.S. and Canada, so experience working remotely is required.

      As an Engineering Manager, we're more interested in your experience with leadership than your experience with specific languages, although it helps to have some experience with Objective-C, Go, Ruby, or JavaScript when working with certain teams within Abstract.

      In a typical week as an Engineering Manager, you will:

      • Own daily management of objectives, priorities, tradeoffs, and risks for your squad. 

      • Get to know and help your direct reports by meeting with them one on one, setting goals, and facilitating feedback conversations to support their growth, career progression, well-being, and performance.

      • Work with the rest of the engineering management team on initiatives to support and create a healthy, thriving, and inclusive engineering organization.

      • Partner closely with HR and recruiting teams to attract and recruit and retain strong, and diverse engineering talent. 

      • Help implement effective engineering processes and policies that help us earn the love of our customers. 

      • Collaborate with Product and Design within your squad to ensure cross-functional alignment and execute on the product roadmap. 

      • Be accountable for customer experience on your squad. 

      Practical skills you'll need for success:

      • People development. You are passionate about management, mentoring, and crafting opportunities to support your reports’ success.You love helping engineers develop new skills and advance in their careers. You don’t shy away from challenging performance conversations and you recognize the relationship between clear, direct feedback and career growth.

      • Servant leadership. Our teams thrive through coaching and enabling rather than getting directions. We strive to be supportive, patient, and people-focused.

      • Strong communication. Our managers are primarily communicators, so you've got to be the kind of person who achieves success through effective writing and speaking.

      • Organization. You are highly organized. With many people doing many things in a fast-moving company, strong organizational skills — both for yourself and for the team — will be required.

      • Coordination. You're good at connecting people and distributing important information across the organization. You gain cooperation of others, negotiate, and are comfortable presenting information on specific projects or schedules. 

      • Distributed work or management. You’ve been a remote employee or have managed people in a remote settings before.

      • Coding experience. You’ve been a software engineer, and while this role does not expect you to write or review code on a regular basis, you know what it takes to be a great software engineer and can discuss technical strategy, architecture, and tradeoffs.

      • Data-driven. For example- you own and execute squad activities with the help of dashboards. You're familiar with Jira.

      Benefits

      At Abstract, we offer resources that emphasize personal and familial well-being. We provide 99% healthcare coverage, including dental, vision, and life insurance. We offer 10 weeks parental leave, unlimited paid-time off, flexible spending accounts, and very flexible working arrangements. We also offer a budget to be used for personal or professional development.

      To help employees plan for the future, we're able to offer competitive pay and a 401k program, as well as access to financial advisers to help you achieve your goals.

      We are a distributed team and we are able to offer US-based remote employment for most roles. We offer travel opportunities for company gatherings, team meet-ups, and the occasional conference.

      Notes

      Though we're a distributed team, we're currently only able to hire US-based candidates.

      As part of our security protocols, offers are contingent on successful completion of a background check.

    • We are looking for a C++ Robot Software Engineer to support the design and development of a framework for high-level robot task planners and schedulers.

      You will be:

      • Designing and implementing C++ functionality facilitating intelligent robot control

      • Working directly with the Robot behaviour control teams to adopt new functionality in a timely manner.

      • You will be measured by deliverables, engineering oriented approach, code quality, real robot integration quality and ability to communicate with peers and work in a team.

      Experience:

      • BSc/MSc/PhD in Computer Science, Robotics, AI/ML, Automisation or related field.

      • 5+ years of software development experience.

      Requirements

      Mandatory Requirements:

      • Experience in C++ design and implementation (C++ 11/14 and beyond).

      • Deep understanding of C++ language and toolchains (Compiler, linker, ABI, CMake).

      • Experience in Python.

      Nice-to-have Requirements:

      • Experience with Robot Operating System (ROS).

      • Robot task planning and scheduling.

      • Behaviour trees / State Machines / Rule-based systems.

      • Domain-specific language development.

      • GPGPU development.

      • Embedded C - Firmware / Audio processing / NLP.

      Benefits

      • This role permit flexible working hours. 

      • Contract work or a permanent position: we can accommodate you.

      • A lot of challenges in cutting edge robotics project.

      Company Description:

      Aeolus Robotics was founded to bring the first generation of household robot assistants to life, and to market. Integrating prowess from world-leading Taiwanese manufacturers and AI genius distributed over our international team we are breaking ground in general-purpose consumer robotics with capability in unstructured “human” spaces. 

      We invite top-notch people with a passion for robotics to join us in this technical adventure. Check our website for more information about our robots, and search the web for "Aeolus Robot" to find some of the many articles and videos about our robot demonstrations.

    • 2 days ago

      In order to accelerate OLIO to its next level in growth and impact, we are recruiting for a Ruby on Rails Developer. You will report into Lloyd Watkin, Lead Developer. And you will be joining a team of 7 (including this role) – 2 backend developers, 3 front end developers, a product designer and a product manager. 3 of these positions are new recruits.

      In this role you will be responsible for:

      • Maintaining, developing, and improving our Rails-based API server

      • Working on some of our smaller platforms such as our Volunteer Hub

      • Providing feedback on briefs and designs

      • Continuously thinking about how to improve the user experience across our products

      • Keeping up to date with the latest guidelines and trends

      Once you have proven yourself you will have great freedom and autonomy, coupled with an enormous opportunity for personal development. All of our roles are remote working roles, however for London based team members there is the ability to co-work as well. We live for our mission, but like to have fun along the way!

      IS THIS YOU?

      Our ideal candidate will first and foremost be as passionate about our mission as we are! In addition to this, you will have the following experience and skills:

      • Proven track record developing large scale Ruby / Ruby-on-Rails projects

      • Rspec / Unit testing

      • A ‘product manager’ mind-set, which means you seek to improve specs and designs where possible

      • Sidekiq

      • Activeadmin

      • mySQL

      • Basic knowledge of front end development

      • Ability to debug performance issues, make changes, measure improvements

      Desirable to have:

      • AWS including RDS, Lambda, Cloudwatch, Elasticache

      • Capistrano

      • Docker

      And all OLIO team members share these attributes:

      • A self-starter with a ‘can-do’ attitude 

      • Resourceful and creative

      • “Heads up” rather than “Heads down” approach, know when to ask for help

      • A problem solver

      • Thorough, able to move quickly and decisively but knowing when compromises make sense and when not

      • A ruthless ability to prioritise

      • Excellent communication skills - especially sharing knowledge and findings with the team

      • Ability to develop the best solution, even if this isn’t the solution you’ve proposed

      • Fun to work with ☺

      HOW TO APPLY

      Please send your CV, a link to your Github, and covering email explaining why you are the right person for this role to [email protected] Please use the subject line – Application: Ruby on Rails Developer

    • We make open source software that helps developers build great apps, which is why understanding our community's needs is important for crafting an excellent Apollo developer experience. Every day, tens of thousands of developers worldwide rely on our blog posts, tutorials, and social channels to learn and engage with the Apollo platform. Your work will have a huge impact on how we help developers build apps with Apollo.

      We're looking for a developer advocate to inspire and equip product engineers with the knowledge they need to be successful with Apollo. You'll accomplish that goal by working closely with the developer community to execute high-quality content and manage a global network of Apollo contributors. At Apollo, we value empathy and kindness, so you'll also be soliciting feedback from our community members to understand how we can solve their pain points.

      What You'll Do

      • Create apps with Apollo: Build and maintain apps to teach relevant topics, such as state management or TypeScript, in a creative way to product developers

      • Developer content: Craft high-quality blog posts, tutorials, videos, and conference talks for both first and third-party publications while measuring the effectiveness of your work

      • Open source: Contribute code to Apollo open source projects and connect with Apollo community members

      • Community leadership: Manage a global network of Apollo engineers by engaging contributors worldwide to organize Apollo events in their cities and spread the word about our platform

      • Product strategy: Influence the open source roadmap based on data-driven feedback from your interactions with the developer community

      • Inspire developers: Understand the struggles developers face when developing modern apps and encourage developers to rally behind Apollo as a solution if it meets their needs

      About You

      • You've worked as a JavaScript engineer on a product team before and you've experienced the pain points React developers face when writing data fetching code. You can explain the value prop of GraphQL to product developers.

      • You have a recently-updated public portfolio of work, including blog posts, tutorials, and open source contributions, that you're proud to share with the world. Please include links to your work in your application.

      • You're passionate about growing and engaging inclusive developer communities. Through in-person and online channels, you meet developers where they are and actively listen to them to understand their perspective.

      • You enjoy teaching others about technology and you love celebrating their success when they learn something new.

      • You measure the effectiveness of your work with concrete data, such as impressions, downloads, and NPS scores. You're skilled at prioritizing opportunities which will have the most impact on your goals.

      • You're comfortable traveling abroad to at least 1 conference per quarter to connect with Apollo developers at in-person events.

      This position can be done from our San Francisco headquarters or anywhere else in the world.

      Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.

    • 2 days ago

      We are currently seeking a Senior Application Security Developer to join our Information Security team.  Are you someone who’s always probing and asking why, someone who enjoys finding smarter and more efficient solutions to problems and helping teams level-up their security practices? If you have a strong operations background with a passion for security and experience in cloud-first environments, then we want to talk to you.

      Founded in Vancouver, Canada in 2008, Clio is transforming the practice of law, for good. Whether it's our industry-leading cloud-based practice management platform, our ground-breaking Legal Trends Report or our ever-popular Clio Cloud Conference, Clio is at the forefront of advancing the legal sphere.

      With the help of the cloud, we make lawyers’ lives simpler and help them better organize and manage their legal practices. As one of Canada’s fastest-growing companies with international reach, we employ over 250 individuals with a rapidly growing customer base spanning 90 countries. Clio has been recognized as one of CIX’s Top 20 Most Influential Technology Companies, one of Canada’s Top Small & Medium Employers, and has one of Canada’s 10 Most Admired Corporate Cultures. Additionally, for the last two years, we have been recognized on Deloitte's Fast50 Fast500 lists.


      What you'll be doing:

      • Mentoring and sharing best security practices;

      • Develop and implement tools to help developers avoid security flaws;

      • Build partnerships with developments teams and provide expertise in security best practices;

      • Contribute to driving security awareness and knowledge amongst the product organization;

      • Provide detailed guidance and support to teams in vulnerability remediation;

      • Identify and implement tools for automated application scanning, static analysis and related tools;

      • Perform penetration testing;

      • Perform reactive incident response when a security event occurs;

      • Perform proactive research to detect new attack vectors;

      • Elevate and educate our security culture within Clio, contributing to our cultural values of “No doors, only windows” and “Live a learning mindset”.

      Who you are:

      • A curious person who is willing to ask many questions;

      • Someone who loves learning new things and developing creative security solutions for a fast growing, continuous integration environment;

      • 5+ years experience in some combination of the following disciplines: web application security, cloud security, infrastructure security, penetration testing, secure software development, security tools development, architecture review and threat modelling;

      • Experience with AWS, Ruby on Rails, Python, Javascript and other modern open source languages and tools.

       

      Why would you want to work here:

      We offer a great compensation package, 3 weeks vacation, a fun work environment, a great benefits plan, and an opportunity to be part of a great growth story with unlimited potential. We are looking for owl-drawers and team builders—people who work hard and play for keeps. We hire the brightest, most driven people in tech, and boast alumni from Google, Salesforce, Facebook, Amazon and LinkedIn on our team. Come and join them!

      Location:

      We are preferably looking for someone to be in our world-class office in Vancouver or Calgary. We are also open to remote options in similar time zones. 

      Need more reasons? Here are some things that make us awesome:

      • The chance to do work that matters on a product that truly changes lives. This is the place for driven people who want to make their mark.

      • The freedom to choose your own path (and change it) to build a meaningful career that works for you.

      • Excellent health and dental coverage, vacation time, parental leave options and education spending

      • An RRSP matching program

      • Regular games nights and team outings with the best coworkers you’ll ever work with

      We believe that ensuring diversity and inclusion will produce a better place to work and a better product. We encourage all candidates to apply.

    • Senior Full-Stack Developer (Angular, React, Vue..) to work on a new hybrid mobile app^

      • Do you want to develop web and mobile apps that will impact the lives of millions of users? Want to take the time to do things right, work independently, and produce code and a final product you can be proud of?

      • Want the freedom to work wherever and whenever you want? (Be a digital nomad and travel the world, or just work from home or at a coworking space.)

      • Want to be part of a small but passionate team that will give you room to grow and evolve in your professional life?

      • If you answered yes to these questions, join us!

      We have already created dozens of apps that, altogether, have been downloaded over 6 million times.

      You will be responsible for developing a new mobile app for people who want to learn a foreign language using the latest technology.

      • Experience with Angular, Vue or React required. Having already developed mobile apps (hybrid or native) is a plus but not required. You should be curious and eager to learn new things.

      • We encourage you to spend some time in Barcelona, Spain getting to know us, but then you will have the freedom to work wherever you like.

      • You will work independently on the project but your manager and team will always be around for support and guidance.

      • International team (14+ nationalities represented).

      • English is a must: everything is written in English and our team meetings are also conducted in English. However, you don’t need to be perfectly fluent. Plus you’ll have access to a great app that you can use to improve your language skills 😉

      Who are we?

      For the past 8 years, MosaLingua has been making extremely efficient language-learning mobile apps. We are a small, international team, made up of travel and language enthusiasts.

      The team also includes 3 other developers and your manager is also a developer.

      As a software engineer at MosaLingua, you’ll help architect and build high-quality web applications that will impact the way millions of people learn online. Join our team of seasoned pros for autonomy, ownership over projects, and plenty of challenges to keep you engaged and growing.

      What we need

      • We’re looking for an experienced Full Stack JavaScript Developer to join our team.

      • You must be able to create good code architecture that lasts

      • You know how to test software on different levels

      • You are an independent self-starter who loves to solve problems

      • If you also speak French, Italian or Spanish, or are learning a language, it’s a plus, but not required

      • You have strong opinions about UX and you like well-crafted apps

      • You are preferably available full time (but it can start part-time at the beginning)

      • You want a long-term collaboration (with lots of opportunities if you have an entrepreneurial mind)

       Technology

      Our existing mobile apps are made using web technologies: HTML5/JavaScript with Cordova/Phonegap, Backbone.js, RequireJS, Gulp, Sass, Jasmine, Nightwatch, etc.,

      Server-side: some Python and Bash scripts, and several REST APIs with PostgreSQL hosted on Heroku and AWS.

      We have continuous integration with Jenkins with some testing (unit and e2e).

      But you will be working on a totally new app with the technology and framework of your choice.

      Your responsibilities

      • Help the other developers with existing apps (at the beginning, to get to know our environment)

      • Create the new app from scratch, and help it evolve and grow taking user feedback into account

      Added perks

      • Work from home. No more commuting or cubical farms—work anywhere you want!

      • Super flexible time-off policy

      • No fixed schedule

      • Company retreats in some really cool places

      • Free books or software: We buy anything that can help you be even better at your work

      Important:

      In your answer, please mention the phrase “I have read the whole job post”

      DO NOT RESPOND IF you are not an experienced Javascript developer

      You should have some projects to show us and be able to comment your code and explain your decisions

      How to apply?

      Send a concise application with your résumé, a very short cover letter and an example of the best app/site YOU created in the past: job(at)mosalingua.com.

      Thanks, we hope to talk to you soon 😉

    • 3 days ago

      About Lumi

      Lumi helps ecommerce brands produce memorable and sustainable packaging through our online platform and worldwide network of factories. Tens of millions of packages are being shipped every year with Lumi products.

      By joining Lumi you will have a front row seat to the rapidly changing way people buy things, and the supply chain behind everything that gets shipped to your doorstep. Learn more →

      About the role

      As the first VP of Engineering at Lumi, you will build the team and engineering organization that helps us make custom manufacturing as scalable as the web. Our mission is to accelerate the world's transition to responsible manufacturing. We do this by bringing online thousands of factories around the world, and make those accessible and scalable for any business — think of it like AWS for custom manufacturing. 

      As VP of Engineering you will lead the engineering culture of our growth-minded, software-driven company. You will report to co-founder Stephan Ango, and lead our engineering team of 12. We are seeking candidates with experience growing and managing teams of over 50 engineers.

      Your role will be to develop the culture that enables us to achieve complex technical goals. At Lumi we believe firmly in inclusion and diversity. We also have had a distributed engineering culture from day one. It is helpful if you have led distributed teams, and we are particularly looking for candidates who will work remotely if possible within proximity of our headquarters in Los Angeles.

      Our engineering philosophy is to pick the right tool for each job, and enable talented engineering leaders to own the technical decision making. We use this approach to solve a wide range of technical problems from building complex pricing algorithms, to opening public APIs, building integrations with other software platforms and enabling data science for customer-facing and internal purposes. Read more on our engineering blog.

      What you'll do

      • Scale our engineering team by attracting, hiring and mentoring talented people

      • Build out teams to develop open public APIs, build integrations, and enable data science activities

      • Manage guidelines and processes for code review, deployments, documentation, devops, and tooling

      • Develop goals and metrics that align technical teams with the rest of the company

      • Define and improve processes for onboarding new team members

      • Maintain our culture of quality code while shipping on time

      About you

      • Experience growing an engineering organization to over 50 developers

      • Bachelor's or Master's Degree in Computer Science, Engineering or related field

      • 7+ years of engineering experience

      • 4+ years managing engineering teams

      • Comfortable managing distributed teams

      • What we offer

      • Competitive salary

      • Stock options

      • Paid time off

      • Comprehensive medical, dental, and vision benefits

      • SIMPLE IRA retirement plan

      • Top of the line computer equipment

      What we look for

      Our team is made up of people from diverse backgrounds, often working remotely across the world. We believe cross-pollination is one of the best ways to foster community and new ideas. For that reason we encourage people from all backgrounds to apply to any of our positions.

      Creating a great environment for everyone on the team is something we care deeply about. There are a few qualities we look for in anyone joining Lumi. Here are some of the questions we'll be asking ourselves when reviewing your application:

      • Curiosity: Your role will evolve as time goes on. Do you have an eagerness to learn new skills, adapt to new situations and get out of your comfort zone?

      • Communication: Whether it is in written or spoken form, are you able to communicate clearly and concisely with others?

      • Empathy: Do you collaborate well with others? How do you deal with disagreements? Do you relate to the challenges we seek to solve for our customers?

      • Work ethic: Do you have a can-do attitude? In the ever-moving world of logistics, will you do your best to not keep others waiting? Can we rely on you to bring rigor and enthusiasm necessary to your work?

      • Good taste: Are you attentive to details? Do you care about creating an elegant, pleasant experience for customers and those around you?

      Note that due to the volume of applications we are not able to reply to everyone. Rest assured, we do read every application. Thanks for considering us!

    • 3 days ago

      Signal is hiring distributed systems (rust) developers to help make private communication simple. If you care about code quality as much as you care about user privacy, you should fit right in. This role is an opportunity to have an immediate impact while working closely with a talented team to solve challenging problems and ship new features to millions of users.

      Requirements

      • Proven track record building core systems of highly resilient/performant platform infrastructures (messaging, databases, storage, caching, etc.).

      • Previous experience building core systems that power solutions used by external customers.

      • Knowledge of (non-Byzantine) Consensus Protocols (e.g. Paxos).

      • Deep knowledge of Rust (programing language).

      • Deep knowledge building distributed systems (fault tolerance, distributed consensus, partitioning/scaling).

      • Experience with Java a plus.

      • Experience being the architect of major new enhancements.

      • Capable of communicating effectively. We’re a small organization; you will be involved in every aspect.

      • Degree in Computer Science or related field.

      • 5+ years of industry experience.

      Benefits

      • You can work anywhere in the United States. Whether it’s your favorite coffee shop or your living room, Signal gives you the flexibility to work wherever you will be most effective. We fly somewhere new once a quarter so that everyone can meet up in person.

      • Excellent healthcare, vision, and dental with all premiums covered.

      • Our 401(k) plan matches your contributions (without any vesting period) up to the employee federal maximum of $19,000.

      • We're stable, well-funded, and capable of focusing on what is best for users without distractions.

      • Feel good about what you do. We believe in solving real problems, working with integrity, and sharing that work (and code) with everyone.

    • Factory software is at the core of value creation, it is crucial to our society. Creating factory software is exceedingly difficult. Actyx is solving this problem. Our platform ActyxOS—based on a peer-to-peer architecture with no central nor on-site servers—allows developers to easily build and run powerful data-driven applications. This helps factories answer questions, reduce waste, and increase performance. Over the last 2.5 years Actyx has grown to a team of 25 absolutely outstanding people, raised over 4 million EUR and was installed in multiple factories.

      About the role:

      Our co-founder and CTO Roland is looking for an experienced software engineer to join the 8-strong Pan-European distributed development team.

      You will add your own talents and experience to the team: together we will push the envelope and move the boundary of what is considered possible in the space of highly resilient distributed business logic on the factory shop-floor.

      Your responsibilities:

      • You will refine and create distributed business logic based on event-sourcing and functional programming techniques

      • You will compose and wire up UI components to implement simple and intuitive user interfaces that facilitate complex interactions of man, machine, and material on the shop-floor

      • You will create, operate, and maintain infrastructure for monitoring and servicing decentralized peer-to-peer apps deployed in demanding factory environments on tablets, machine gateways, and virtual machines in the cloud and on-premises

      • You will create, customize, operate, and maintain integrations to third-party enterprise software as well as sensors and machines on the factory shop-floor

      Our perfect match:

      • We seek an outstanding candidate, who is highly driven, smart, confident, and gritty. Our perfect match is hungry to learn and enjoys working in fast-paced environments.

      • You have a track record of at least 10 years as a programmer, possibly with some open-source contributions to show; you consider languages, frameworks, and libraries as tools rather than religion

      • You have created or contributed to distributed programming tools; you have a deep understanding of functional programming as well as the costs and benefits of strong static type checking and powerful type systems

      • You love challenges and you have a roll-up-your-sleeves and get-stuff-done attitude

      • You have excellent analytical skills, work diligently, have great attention to detail and are able to consistently deliver results under pressure

      • You are fluent in business-level English.

      Last but not least, when judging your fit for this position we will not consider your age, sex, gender, ethnicity, religion, etc. as these are not relevant to your role within the team.

      What we offer:

      • A unique opportunity to revolutionize the manufacturing industry, displace old-school software and have a tangible impact on the Actyx success story

      • A highly relevant technical challenge paired with stimulating use-cases from the tangible real world

      • A world-class multicultural team: we don’t just work together, we truly care about each other and seek to bring out the best in each other every day

      • If you need more private time to take care of your loved ones then we will try our best to accommodate their needs

      • A flexible and high pace work environment, with low hierarchies, competitive compensation and equity package

      Does this sound like your dream job and do you have the profile we are looking for? Then we would love to hear from you! Please send us your cover letter and CV and let us know about your earliest possible starting date and salary expectations.

    • 4 days ago

      Mesosphere is on a mission to provide the best multi-cloud and hybrid-cloud services platform in the industry, built with Kubernetes on DC/OS. We’re looking for highly motivated engineers to join us.

      This team is responsible for delivering a world-class global-scale, multi-cloud infrastructure automation platform to some of the most innovative names in tech, cloud, healthcare and financial services.

      This position will give you the opportunity to collaborate with the brightest engineering minds in cloud infrastructure and distributed systems, as you design and develop reliable, resilient, and scalable services with Kubernetes.

      As an ideal candidate, you would have empathy for your customer and your team, and welcome customer feedback. You would excel with minimal technical supervision, and design and implement solutions independently, while also supporting your team members. You would embrace time constraints, and work with team members to deliver high-quality products and features, with rapid iteration.

      You’d contribute in:

      • Performing code reviews and give constructive, critical, and cordial feedback.

      • Performing design reviews and provide insight to your team.

      • Creating clear designs and write helpful documentation.

      • Engaging the Kubernetes community on projects that are important to our product.

      • Writing reliable Kubernetes control plane code, and the tests that allow it to safely evolve.

      You’d be a great fit if you:

      • Understand Kubernetes control plane architecture

      • Understand container orchestration

      • Can comfortably write and test software in Go

      • Have developed and operated large-scale infrastructure services

      • Have automated infrastructure in public clouds

      • Are self-driven and motivated, with a strong work ethic and a passion for problem-solving

      • Can debug, troubleshoot and resolve complex technical issues reported by customers

      • Know Linux or other Unix-like operating systems

      We'd be impressed if you also:

      • Apply agile development principles in short work iterations.

      • Implement Continuous Deployment practices in your work.

      • Have implemented Kubernetes controllers.

      • Have developed loosely-coupled distributed systems.

      • Have deployed applications in Mesos and/or DC/OS.

      • Can develop applications in Python, C, or C++.

      • Actively participate in the Kubernetes community, and/or contribute to the Kubernetes ecosystem.

      • Understand cloud platforms architecture, especially networking, security, storage, and resilient application topologies.

      About Mesosphere

      Mesosphere is dedicated to helping enterprises unlock the next generation of datacenter scale, efficiency and automation with Apache Mesos. Mesosphere’s open source product, the datacenter operating system (DC/OS), is a new kind of operating system that spans the entire datacenter, pools datacenter resources,  and automates IT operations. Backed by Andreessen Horowitz, Khosla Ventures, Microsoft, HPE, Data Collective, T. Rowe Price, and Fuel Capital, Mesosphere is headquartered in San Francisco with a second office in Hamburg, Germany.

    • 4 days ago

      Signal is hiring iOS developers to help make private communication simple. If you care about code quality as much as you care about user privacy, you should fit right in. This role is an opportunity to have an immediate impact while working closely with a talented team to solve challenging problems and ship new features to millions of users.

      Requirements

      • Extensive familiarity with iOS development and internals.

      • Comprehensive knowledge of Swift and Objective-C.

      • Experience being the architect of major new enhancements.

      • Capable of communicating effectively. We're a small organization; you will be involved in every aspect.

      • Degree in Computer Science or related field.

      • 5+ years of industry experience.

      Benefits

      • You can work anywhere in the United States. Whether it’s your favorite coffee shop or your living room, Signal gives you the flexibility to work wherever you will be most effective. We fly somewhere new once a quarter so that everyone can meet up in person.

      • Excellent healthcare, vision, and dental with all premiums covered.

      • Our 401(k) plan matches your contributions (without any vesting period) up to the employee federal maximum of $19,000.

      • We're stable, well-funded, and capable of focusing on what is best for users without distractions.

      • Feel good about what you do. We believe in solving real problems, working with integrity, and sharing that work (and code) with everyone.

    • Komoot (EST and Europe)
      5 days ago

      Millions of people experience real-life adventures with our apps. We help people all over the world discover the best hiking and biking routes, empowering our users to explore more of the great outdoors. And we’re good at it: Google and Apple have listed us as one of their Apps of the Year numerous times—and we are consistently ranked amongst the highest-grossing apps in both Google Play and the App Store. To help us continue to build the future of outdoor exploration, we’re looking for a passionate Android developer to join our team.

      Your key responsibilities 

      • Take over responsibility of all parts of our Android app

      • Develop innovative new features in collaboration with our team of designers, copywriters, and Android/iOS product experts

      • Optimize the core functionality of the app

      • Incorporate the latest advances in Android technology

      Why you will love it

      • At komoot, you’ll use everything the Android platform offers: Sensors, data synchronization, caching, external storage

      • We let you work from wherever you want, be it a beach, the mountains, your house or anywhere else that lies in any time zone between UTC-1 and UTC+3

      • You’ll work on challenging tasks, such as turn-by-turn navigation, maps, on-/offline hybrids, custom views and data synchronization

      • You’ll be developing in fast cycles with continuous build, testing and direct team feedback

      • Your expert knowledge will make you a key player amongst a team of highly motivated, talented people

      • You’ll travel together with our team to amazing outdoor places several times a year to exchange ideas, learnings and go for hikes and rides

      • You’ll build and improve an app that we’re pretty sure you’ll end up using for your personal outdoor trips

      You will be successful in this position if you

      • Are highly self-driven, responsible and keen to improve

      • Have proven experience in developing high quality Android apps (3+ years)

      • Write code that's readable, well documented and is meaningfully tested

      • Have a passion for building software, demonstrated through interesting side projects, open source contributions, or other involvement in the tech community

      • Love to develop awesome products for great user experiences

      • Have experience in working in a distributed team, have good communication skills and love to work together with others in fast development cycles

      Sounds like you?

      • Then send us the following

      • Your CV

      • A write-up explaining who you are and why you are interested in working at komoot

      • Examples of your work (e.g. GitHub, PDFs, Slideshare, etc.)

      • Feel free to send us something that shows us a little more about what you’re interested in, be it your Twitter/Instagram account, or your OpenStreetMap profile if you have one

    • Draftable
      5 days ago

      About the role

      Draftable’s core technology is what makes us unique. It includes our document structure reconstruction and document comparison algorithms. Most of this code was written by our founder but, as we have grown, we are looking to hand over responsibility to an experienced engineer.

      You will be spearheading our core technology development. You will start out working closely with our founder making some key improvements to our algorithms. Over time, you will take leadership and become the chief innovator of the technology that sits at the heart of all Draftable products.

      You will spend 90% of your time reading the literature, thinking about how to implement things, and writing code.


      About you

      • You are a problem solver and you love learning.

      • You have very strong theoretical and practical knowledge of data structures and algorithms. Maybe you’ve done graduate level study and research, or maybe you’ve been involved in programming competitions like the Informatics Olympiad or Topcoder.

      • Once you figure out how you want to implement something, you write code really fast.

      • You have at least a few years experience working as a software engineer and you pride yourself on writing clean, well-structured and well-tested code.

      • You are independent and self-reliant. You’re happy working on a task by yourself but you will take initiative to involve other team members when necessary.

      Work/life balance

      We understand you have a life outside work and we will respect your non-working and family time. We expect engineers to work a full time load of 40 hours per week (and no more) and to be very productive during that time.

      Our team is mostly remote and we prefer working with remote engineers, but also we’re also open to welcoming you into our Melbourne office.

      You will have flexibility to schedule your work around your other obligations but you will usually work at a fixed time. If your work hours don’t have much overlap with Australian business hours, you will need to be flexible with scheduling meetings late at night or early in the morning.

      We don’t need you to be on-call, except for when you push potentially breaking changes. Our service is very stable and we haven’t had any critical incidents that required urgent attention in the last few months.

      Some things you might be doing in your first few months

      • Adjust the tuning on our PDF header/footer detection code. Implement a new multilevel Bayesian approach, learning what that is if necessary, and see if it improves performance

      • Hunt down some memory leaks in our PDF processing code

      • Debug a performance issue on a particular set of documents.

      • Design and implement a space-efficient algorithm for comparing documents that are too large to fit in memory.

      About our technical stack

      Our core algorithms and products are written in .NET (mostly C# with some F# and some C++). Otherwise, we have a fairly standard tech stack: Python (Django, Celery, SaltStack), React, PostgreSQL, Redis and RabbitMQ.

      In this role, you’ll mainly be working on C# code but it’s okay if you don’t have so much experience with C#, as we have experts on staff.

      How to apply

      Send a CV and cover letter to [email protected]

      Other notes

      Australians, note that salary ranges are inclusive of superannuation.

      Americans, we welcome your application but note that (i) we are Australian so we don’t provide health insurance and (ii) our core hours for collaboration are currently Australian afternoons/European mornings.

    • 5 days ago

      TL;DR – All you can eat, flexible full-time or contract dev work and amazing products to work on.

      Interested? Here’s the full story:

      At Tanooki Labs we provide product-minded developers with fun projects to work on, as well as the flexibility and freedom to continue working on their own goals (be it recording an album, crafting your next app, or raising the newest member of your family).

      We choose our clients and projects carefully. Every product we build requires us to tackle new and exciting challenges. We reject the idea that software development has to feel like a grind. We work 35 hours per week, support flexible schedules, are family friendly, and work with both local and remote developers.

      We’re looking for pragmatic developers who build with:

      • empathy for the users

      • a deep understanding of the product we’re building and our client’s businesses

      • an eye towards writing well architected code

      You should have:

      • a strong background in Ruby on Rails

      • experience working in Javascript, especially React

      • experience developing applications from the ground up

      • experience with behavior-driven development and unit testing

      • a product-minded focus when creating applications

      • good communication skills in English and a location in North America

      If that sounds like you, please email us at [email protected] (Please note that our candidate application software REQUIRES a resume or document attached in .doc, .docx, .pdf, .odt, .html or .rtf format).

    See 114 more Software Dev jobs
  • Customer Support (40)

    • Getting together with real people in real life makes powerful things happen.  Side hustles become careers, ideas become movements, and chance encounters become lifelong connections. Meetup brings people together to create thriving communities. Show up. Change lives.

      Meetup’s Customer Experience team is a diverse, creative group that knows every nook and cranny of Meetup, and they use that knowledge to support Meetup organizers and members around the world. To keep the Meetup ecosystem humming, the team trades thousands of emails with customers each month: they answer questions, offer advice, hunt down bugs, and reinforce Meetup’s Community Guidelines. They welcome new Meetup groups to the platform, assess member reports, and act as the voice of the Meetup customer within the company.  We are a large, passionate, and ambitious group.

      The Integrity team is the “trust and safety” arm of Meetup’s Customer Experience team, tasked with ensuring that the platform is safe and enjoyable for millions of organizers and members by monitoring and detecting risks and mediating disputes through a combination of automated systems and human review.  We are looking for an experienced senior trust and safety leader to own the strategy and day-to-day operations, serve as a key driver of vision, purpose, and continuous improvement within the Integrity team. The Senior Manager will partner with internal stakeholders to evolve and enforce policies that improve the quality of the Meetup community and customer experience.  This is a significant leadership role responsible for driving results and leading a team of managers and Integrity specialists, increase team efficiency and continuously improve the customer experience. This role will be in New York and report to our Director of Customer Experience.

      What you’ll get to do in this role:

      • Provide critical leadership in team handling of time-sensitive and escalated trust and safety issues across the Meetup platform:  legal, privacy, and policy escalations. Lead Meetup’s response to claims of abuse, fraud disputes, and security threats.

      • Develop and continuously evolve policies that are clear, intuitive, and aligned with the company’s goals to address platform risks, moderate user-generated content, and maintain superior regulatory compliance.

      • Design and implement policies, procedures, and tools to help identify bad actors on the platform and minimize any associated disruptions to other users.

      • Create and conduct legal escalation training for the team, including workflows for general legal questions, reports of criminal activity, intellectual property infringement escalations, civil and government information requests, etc.

      • Take ownership of delivering high-quality, fast support by ensuring consistent SLA delivery through effective scheduling and staffing practices, quality assurance monitoring, and performance management.  

      • Work collaboratively with other Meetup teams including customer support, legal, product managers, design, UX, engineering, etc. to identify critical trust and safety issues and develop effective, sustaining solutions.

      • Monitor team performance, identify team and individual accomplishments and improvement opportunities, mentor direct reports and foster professional development of the team.  

      • Own the management of large-scale trust and safety initiatives and ensure project and resource alignment with departmental and company goals.  

      • Proactive research of industry trends and standards to help anticipate policy issues and ensure that Meetup is ahead of the curve and our brand and members are protected.

      • Hire, retain, and develop top talent and create and foster a healthy team culture.

      • Inspire and motivate the Integrity team to drive results and help one another succeed.

      • Act as a subject matter expert to the company in advising and advocating on matters related to keeping our customers safe and in line with industry standards.

      What makes you perfect for this role:

      • Relevant BA/BS degree or greater (master’s degree a plus).

      • 5+ years of people management experience.

      • You’re considered an expert in the realm of trust and safety operations, have a passion for privacy and risk management, and have demonstrated experience helping teams adopt best practices, mitigate spam, handle NSFW content.  

      • Familiarity with US and EU regulations, GDPR, and a general understanding of other international policy and compliance issues as it pertains to the Meetup business model.

      • You’re a critical thinker, capable of breaking down and solving complex problems.

      • You have extraordinary communication and interpersonal skills.

      • Ability to influence multiple stakeholders at various levels and across disciplines.

      • You’re adaptable and resilient in nature, with the ability to quickly pivot - and bring your team along for the ride - as our strategies and business plans evolve.

      • Ability to navigate large data sets to identify issues, trends, and make improvements

      • Experience with SQL, Looker, and third-party spam enforcement tools.

      Our team is bold, supportive, and passionate about bringing people together IRL to create community for everyone. We care about moving fast, real-world change, and building diverse, dynamic teams.  You in?

    • Yesterday

      Hi, I'm Gašper, the project lead at Niteo, a remote-first SaaS company with team members from Slovenia, Romania, Ukraine, India, and the Philippines. We live and breathe Open Source: you can read about how we work in our public Handbook and on our blog.

      Our main project is a fully automated WordPress hosting platform. We're growing fast and we're looking to add more people to our support department.

      And that's where you come in!

      We're looking for someone who knows WordPress well, is patient, knows how to follow instructions, and has good attention to detail so the customer questions get replied accurately.

      Why work with us?

      You will be regarded as a responsible and reliable adult. We put a lot of trust in you and give you the autonomy to do your job the best you can. You receive the training you need to do the job, then we set your goals and define your tasks together. After that, you plan and organize yourself. You set your own work schedule. You work on days you want to and from where you want to. You tell us when you go on a vacation and for how long.

      In the end, you are judged on your results and how well you work with your peers. If you need someone to always tell you what to do and how to do it, then it's best you find something else.

      Requirements

      What we're expecting:

      • Ample WordPress experience: We're hosting tens of thousands of WordPress blogs, and as such, encounter a vast variety of plugins and themes that sometimes don't work well together.

      • Fluent in English: we are from around the globe and all our communication is in English.

      • Eagerness to learn: we're a nimble team and you'll have to learn completely new things a couple of times every year.

      • Attention to detail: there will be a lot of unclear tickets. You'll need to understand clearly what's being requested and not just guess.

      • Excellent customer support skills: able to handle irate customers with empathy and quick thinking.

      BENEFITS 

      What you get in return:

      • 22 days of paid vacation per year, paid overtime, paid sick leave.

      • Competitive pay as per our Salary System with quarterly profit sharing among employees and other benefits.

      • Paid conferences, courses, books, and gadgets.

      • Lots of growth opportunities.

      • Friendly coworkers from whom you'll learn a ton and who are all great people.

      Read more about our benefits on our Careers page and in our Handbook.

      TIMEZONES

      We have recently decided that, as a team, we want our colleagues to be stationed in UTC and earlier timezones. The reason is, we already have people in Asia, and we have all-hands meetings twice a week. They are only up to 15 minutes long, but we wouldn't want to force people to get up in the middle of the night to attend, or to stay up very late. Hence, we decided that it's best for everyone if we limit ourselves to hiring in European and Asian timezones.

    • Pitch, a new company from the makers of Wunderlist, is seeking a customer experience specialist and community builder to join our team in Berlin. We are building a cross-platform presentation tool and are looking for the person who will set the foundation of a delightful experience through personal interactions that enable our users to get to know and love our product and brand, ultimately building a thriving community of people who collaborate around presentations

      Who we are looking for

      • You place customer experience at the top of your mission

      • You thrive on day-to-day interactions with users, problem solving and bringing their feedback constructively into the company

      • You are comfortable moving between the day-to-day of frontline customer support and developing the bigger picture of strategy, infrastructure and a customer-centric culture

      • You are well experienced with running social media support for a major tech company with a good understanding of all the relevant tools, KPIs and processes

      • You constantly demonstrate creativity and are always coming up with new ideas to engage and support customers

      • You're a SaaS nerd, always trying out the latest tools and have experience with software like Intercom, Zendesk, Loom, Buffer

      • You've run communities and customer support at scale for a relevant tech company

      • You are a fluent English speaker (bonus points for another European language)

      • Bonus: You have experience running international influencer / ambassador programs

      What you'll do

      • Set and maintain high standards for our level of customer support and user interaction

      • Perform 1-1 user onboarding calls and build long-term relationships with our users

      • Work with the rest of the team to provide fast, effective solutions to customer problems

      • Thoughtfully position Pitch in user interactions, showcasing benefits and features at the right time to help people get the most out the product

      • Implement and manage the tech stack for our CS delivery inc. live chat, email, social media

      • Work with our content team to bring creative campaigns to life through social

      • Create a culture of inclusion, service and fun within our early community of users

      • Work on projects to grow and develop our community through managing social media channels, community forums and 1-1 interactions with our users and potential users

      • Uncovering what our community of users really need from Pitch and being the internal voice of the customer with our product and marketing teams

      Sound good? Impress us with your ideas and plan to build and grow the Pitch community.  We look forward to hearing from you!

    • We are: Shogun, a page builder and optimization platform for eCommerce stores. We have thousands of active users, and we’re backed by some awesome investors, including Y Combinator.

      We are looking to add a Technical Support and QA Engineer to our team! You'll work with customers to identify and resolve front-end issues they're experiencing with their pages. You'll also assist our Engineering team with testing feature updates and bug fixes. This cross-team role is ideal for a front-end web developer with an eye for troubleshooting.

      Responsibilities: 

      • User Interaction: Communicate with users to understand the issues they're experiencing, and provide updates in a friendly & timely manner. 

      • Maintaining Coverage: Help our support team and users by covering certain “time blocks” during which you will be monitoring live chat and email for when our users write in to report technical issues. 

      • Troubleshooting: Diagnose users' front-end technical issues. Identify potential conflicts from themes or other apps and provide fixes to resolve them when possible. Escalate potential bugs and back-end issues for our Engineering team to resolve. 

      • QA Testing: Assist our Engineering team with testing feature updates and bug fixes before they are released. Test for expected behavior, responsiveness, cross-browser support, and backwards compatibility. 

      • Collaboration: Work with the Support team to communicate known bugs, brainstorm difficult issues, and handle technical issues escalated by our general support specialists. Work with the Engineering team to report found bugs and participate with the QA process.

      Requirements: 

      • 4+ years of experience HTML, CSS3, JavaScript/jQuery, and Liquid. Solid grasp of responsive web design (RWD). 

      • 2+ years of experience doing customer/client support for a USA based tech company, ideally a software company. 

      • Excellent communication and writing skills. Absolute fluency in English is required 

      • Have a great attitude and desire to help people & solve problems :) 

      • Flexibility with working potentially odd hours on a set schedule 

      • Shopify experience is a big plus, especially theme modifications! 

      • Experience building a website with Wix, Squarespace, WordPress, Weebly, etc. is great!

      NOTE: This position is for a full time remote contractor position. We have a fully distributed global team.

    • We are looking for a Customer Success Engineer to help our customers in utilizing Aiven managed Open Source services. Aiven is looking for customer success engineers in USA (Boston), European Union (Helsinki or remote), and the Asia Pacific region.

      An ideal candidate will be passionate about (open source) technology and genuinely want to help customers, both in a pre and post sales capacity, succeed. Aiven is looking for candidates with demonstrable experience in the following areas that will be required in the day-to-day job:

      • (Aiven services: Apache Kafka, Apache Cassandra, PostgreSQL, MySQL, Elasticsearch, Redis, InfluxDB and Grafana)

      • Ability to conduct product demonstration to customers clearly and effectively highlighting value of Aiven services

      • Ability to conduct product and company presentation to highlight value proposition and competitive advantage

      • Conduct successful proof of concepts

      • Help customers during product evaluation phase

      • A high level understanding of the inner workings of one or more Aiven services

      • Ability to communicate, after understanding the customer’s problem statement, how one or more Aiven service will address such problems efficiently and cost effectively

      • Ability to understand customer problems and subsequently investigate and propose a solution

      • Listening to customers and understanding what the customers are asking and subsequently translating those into actionable tasks and working closely with Engineering and Operations teams fulfill those tasks

      • Ability to write fairly simple code in one or more programming languages such as Java, Python, Go, Ruby

      • Ability to write simple programs such as Kafka consumer/producer, Cassandra, PostgreSQL, and  MySQL database access and record manipulation, Elasticsearch indexing and searching, Redis and InfluxDB access and record manipulation, in one or more programming languages such as Java, Python, Go, Ruby)

      • Familiarity with Linux operating system, DNS, and IP networking concepts

      • Some knowledge of public clouds and cloud terms - (compute, storage - block and object, networking, security groups)

      • Being sensitive to customer needs and responding to customers in a courteous manner

      • Willingness to go the extra mile to help customers

      • Be an ambassador of Aiven

      Preferred qualifications:

      • A Bachelor's degree in Computer Science (or similar discipline) or, an equivalent amount of professional experience in software engineering and/or customer success

      The following skills are nice to have:

      • A high level understanding of the software architecture and/or behaviour of Kafka and at least one other Aiven service

      • Write blogs and help articles

      • Give talks at conferences and meetups

      What we can offer:

      • A dynamic startup environment with a rapidly growing, international business

      • A competitive compensation and benefits package that includes stock options at an early stage startup

      • (NOTE: US applicants should be eligible to work in the US)

      You will be part of a highly-skilled, tight-knit team of just over 20 people, making your contribution essential to what is becoming a great success story.

    • We are looking for a passionate Senior Customer Engineer to bring Pulumi’s cloud programming model to the world. You will be a part of realizing a vision where every developer can program the cloud.

      In this customer-facing engineering role, you will be the center of successful implementations of Pulumi with our newest users. It will be your job to take the shared vision of a customer deal and deliver on it: from assessing our customer environment, building a customized deployment plan, and working internally and externally to ensure our customers are happily using all of the Pulumi power they purchased.

      Expect to be challenged, learn, teach, and collaborate with a world class team of great people.

      Pulumi is headquartered in Seattle, WA. This role is home office, preferably based on the East Coast to best serve our customers there. If you prefer a co-working space, that can be arranged. We are committed to our remote workforce and building a cohesive team.

      In This Job You Will:

      • Work with customers across their entire lifecycle - from pre-sales (demos, answering inbound questions, reaching out to new users) to post-sales (on-boarding, technical reviews, answering support tickets.)

      • Create technical materials for customers - examples, guides, demo scripts, product briefs, etc.

      • Onboard enterprise customers, optimizing Pulumi for their environment.

      • Close the loop between customers, product, and engineering teams, championing the product to the customer, and bringing their requirements to the roadmap.

      • Listen and respond; build and advise on the best technical choices for our customers.

      • Be challenged, solve new problems, teach about our technologies, and figuring out new, better ways to delight our customers.

      To Be Successful In This Role, You Have:

      • Pre- or Post- Sales experience using devops products with enterprise customers.

      • Comfort coding in TypeScript, JavaScript, Python, or Go. Hands-on development work for customer implementations is required.

      • A commitment to user experience, customer optimization and successful implementation of new products.

      • Deep familiarity with core web technologies, Open Source technologies, and public cloud platforms.

      • Exceptional customer management, presentation and communication skills.

      • BS degree in Computer Science, or equivalent practical experience.

    • Account Manager for a B2B Lead Generation Company

      This is a long-term, remote position, for a B2B lead generation platform. Impeccable English is a Must.

      We're looking for an experienced Account Manager who will oversee a portfolio of assigned customers and liaise with cross-functional internal teams, to improve the entire customer experience.

      Responsibilities:

      - Serve as the lead point of contact for all customer account management matters

      - Oversee a portfolio of assigned customers and conduct well-being status calls on a regular basis

      - Where possible, develop new business from existing clients

      - Build and maintain strong, long-lasting client relationships

      - Strategize with the internal team on potential areas of campaign improvement and present that to the customer

      Requirements:

      - Ideally with a background in Customer Service or to be customer oriented

      - Ability to maintain sharp attention to detail

      - Excellent listening, negotiation and presentation abilities

      - Strong verbal and written communication skills

      Impeccable English is a Must.

      We offer a fixed salary + commission on performance.

      To apply, please fill out the application form and we'll get back to you within 7 days - 


    See 33 more Customer Support jobs
  • Design (34)

    • Airtable is looking for a smart and talented visual/communications designer to join our small but prolific design team. As one of our first visual/communications designers, you’ll have the chance to refine and expand our brand identity while tackling a variety of creative challenges with our fast-paced growth, marketing, and design teams.

      Airtable is used by teams around the world for everything from organizing the world’s foremost EDM concert to powering WeWork’s UX research team to enabling ambitious video productions. Our diverse customer base lends itself to a designer with the creativity and raw talent to create marketing materials that speak uniquely to the ambitions of our myriad high-growth audiences. You’ll work closely with our growth team to rapidly execute on campaigns and experiments while championing a high degree of polish. Inevitably, the work you do will have an impact across not just marketing and product, but the overall visual identity and voice of the company.

      As a small but quickly growing company of multi-disciplinary learners, we count on team members to branch out beyond their initial job title. As such, you can expect mentorship and growth within and outside of your core responsibilities. For this particular role, we’re looking for fast-learners who have the intelligence and empathy to quickly understand our customers and translate that understanding into creative that speaks to them at a practical and emotional level. In addition to great taste and the ability to produce great art, you’ll need to have a good instinct for content and copy and the ambition and ability to grow with the company.

    • Yesterday

      **PLEASE NOTE: Only applicants who provide a portfolio link with their resume will be considered**

      About the Position

      We are a telecom startup seeking a Product Designer to add to our growing team. We're looking for someone who can take direction from written briefs/brainstorming sessions and utilize high-level problem solving to create fully conceptualized solutions. Candidates should have a very solid understanding of working with typography, understand basic UX principles, color theory, spacial relationships, hierarchy, and should be comfortable with being creative while working within the constraints of a design system. One of the most important qualities we're looking for is someone who has the ability to not only create thoughtful solutions, but can explain and defend their design decisions.

      Requirements

      • Experience with Sketch and Adobe Creative Suite are a must

      • Familiar and proficient with prototyping tools such as Invision, Principle, Framer etc.

      • Working knowledge of CSS3, HTML5 and JavaScript

      • Understanding of grid systems and hierarchy

      • Excellent communication skills

      • Ability to absorb and apply constructive criticism from peers and clients

    • Augusto Digital
      ux
      2 days ago

      We are looking for an creative user experience designer, who’s obsessed about building intuitive, paradigm-shifting, unapologetically simple user experiences. You’ll empathize with user in bringing out a creative solution right from the conceptual stage, conducting user research and translate them into wireframes and prototypes. Perseverant in iterating full system and design to ensure great user experience.

      Responsibilities: 

      • Design sitemap, wireframes, mockups with a mindset to make our user’s life better.

      • Understand the core difficulties and devise creative and practical solution.

      • Perform research and analyse the really expectation of the user.

      • Believe in action items on every screen and make a great effort in offering minimalist design within the scope of system.

      • Facilitate client’s digital product visions by designing wireframe, sketch, prototype, and mock ups.

      • Collaborative design with other partners viz. product management, marketing, technical architect, developers and visual designers.

      • Present effective user stories and journey across multiple devices.

      • Understand delivering value of a good design today than a great design next year.

      • Administer and collect user acceptance testing and perfect design if needed.

      • Iterate the complete product/ system and culls out areas of improvement for better user experience.

      • Champion new ideas and takes smart risks.

      Requirements:

      • Proven experience in UX experience for multiple digital devices (Web, tablets, mobile and wearables)

      • Working knowledge of HTML, CSS, Javascript, JQuery and other front-end markup languages

      • Experience designing mobile apps or complex enterprise applications.

      • Proficient with Balsamiq, Invision, Sketch, MarvelApp, Framer.js, Quartz, Adobe photoshop, Adobe Illustrator, UXPin

      • Ability to work with cross-functional teams in understanding detailed requirement and aligning the needs to product vision.

      • Has deep knowledge in UX standard

      • Excited to follow the UX industry latest trends and technologies.

      • Preferably experienced in designing for international languages and complex product requirements.

      • Can articulate design processes, ideas, and solution to team

      • Seasoned in testing usability and accessibility concerns.

      • Open to constructive feedback

      • Standout colleague

    • 3 days ago

       What does the future of the internet look like?

      More than just designing websites, how do you craft a system that enables and inspires others to build their own sites?

      About the role

      This is a role for someone who relishes a systems-level perspective; who doesn’t just work well with constraints but who wants to define those constraints.

      As an early member of the team, you will have the opportunity to define the foundation of our product, and the culture of our design team.

      Requirements

      • You think big, but start small

      • You have experience crafting mobile tools

      • You have a deep understanding of iOS interaction patterns

      • You've seen a product through multiple iterations/life cycles, and can incorporate insights back into future iterations.

      • You possess a keen eye for beautiful, usable interface.

      • You strive to learn more, ask questions, and grow both professionally and personally.

      • Above all else, you should be able to think deeply about what makes a design work—or not— and clearly articulate why to everyone involved

      Bonus points:

      • you are comfortable conducting user testing

      • you have motion design experience, and know when to employ interactive prototypes as part of the design process

      • you’re a Universe user :)

        To apply, send us an email with a note about yourself and a link to your portfolio or relevant work sample. 👇

      We encourage applicants from any and all backgrounds, and are committed to ensuring our team supports a range of voices and perspectives.

      Universe is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    • Nightwatch is looking for a UX/web designer to join our close-knit remote team and help us take our UX in our interface and website to the new level. Ideally, we are looking for a person who won’t just deliver the wireframes but finalized designs in our particular brand style.

      Our mission is creating forward-thinking SEO tracking tools that help our users scale their online businesses, so familiarity with the world of SEO and web-based software is a big plus.

      We're offering a fully remote position and a flexible working schedule (part-time with a possibility to go full-time) — as long as the work is done and the deadlines are met. We are communicating regularly via Slack throughout the day and with the whole team on weekly calls.

      Requirements:

      • A proficient sense of aesthetics

      • Exceptional learning ability

      • Excellent English and communication skills

      • Prior 3+ years experience with web design and UX

      • Advanced experience with Photoshop, Illustrator, Sketch, and UX sketching tools (Figma and Webflow are a plus)

      • At least basic understanding of HTML, CSS, and javascript; knowing how to design elements that comply with web standards and limitations.

      • A refined taste in web design and the ability to adapt to different styles

      • In-depth understanding of what makes design usable, thoughtful, and outstanding

      • Ability to come up with innovative creative ideas and solutions

      • Empathy and good understanding of the users and their needs, the ability to walk in their shoes.

      What is it going to look like:

      • Designing interfaces, dashboards, and landing pages

      • Improving user experience and visual communication on the website

      • Improving UI elements and functionalities

      • Designing promotional graphical materials, banners, ads, and other materials for social media

    • LCM is looking for a graphic designer / creative to join our team!

      Our ideal candidate is detail oriented, self-motivated, and a comprehensive thinker, who can help our teams create smooth, engaging, and innovative digital experiences by brainstorming and converting ideas into visually appealing creative assets.

      Preferred qualifications:

      • 2-3 years of experience designing for the web.

      • Familiar with Adobe Creative Suite and Sketch.

      • An understanding of web accessibility standards.

      • Previous experience in UX/UI and Information Architecture phases of interactive development is a plus. Experience with Branding, Content or Strategy (which could include content writing, content strategy, project strategy, and testing such as user testing or card sorting) is also a plus.

      Please be sure to include a link to your portfolio when you apply!

    • Stacker (Europe)
      6 days ago

      Stacker lets you build apps by simply picking and choosing the features you'd like to have, and installing them instantly.

      Want a social network with news feed, user profiles, and messaging? Done. Or a car-lending platform with payments, an account review system, and a central feed of listings? Done. Or an employee onboarding portal with a user directory and a downloads centre for useful files? Done. (You get the picture.)

      We're a remote startup founded by 3 British people with team members based in London, Johannesburg, Cape Town, Geneva and Malaga.

      We're looking for a stunningly talented, product-minded UX designer who gets what we're doing and can't wait to get started.

      THE JOB:

      • Full time (we can consider part-time though)

      • Remote, as long as your time zone is within 2 hours of the UK

      • Awesome company culture and amazing people

      YOU'LL:

      • Conceive of, create, and design new app features - all the way from idea to mock-up to design

      • Specify features for developers to implement them, or build them yourself using our no code app builder

      • Curate a consistent design system

      • Be at the cutting edge of UX and make all of Stacker feel like magic

      • Design landing pages for new iterations of the Stacker product

      YOU HAVE:

      • Insanely high attention to detail

      • Intuitive knowledge of what makes great UX

      • A track record of making beautiful interfaces

      • The ability to understand the bigger picture of what we're doing and work towards it

      • Knowledge of CSS

      • An internet connection that can easily handle video calls

      • A passion for what we're making!

      YOU MUST:

      • Be in a time zone that's +/-2 hours from British time all year round

    See 27 more Design jobs
  • Marketing / Sales (33)

    • We are looking for an incredible customer marketer who can put their talent for customer storytelling and relentless curiosity and testing to use on our energetic marketing team. We have many stories to tell about the rapidly changing world of continuous performance management through our customers and how we’re helping to transform organizations to empower their employees and managers to be their best selves. We’re looking for a creative, self-motivated individual with a delightful combination of the following skills: marketing, customer advocacy, and content writing, video production, and influencer marketing.

      Do you consider yourself a “people person?” Are you the type of person that loves connecting with others and sharing compelling stories? 15Five has a unique opportunity to expand our Marketing team in San Francisco, and we have over 1600 customers to learn and share their stories.

      WHAT YOU'LL DO

      • Build and lead 15Five’s customer marketing strategy cross-functionally throughout the business.

      • Conceptualize and evangelize the creation of a scalable customer marketing program by packaging and aligning key resources across our customers' success, sales and product organization.

      • Create and manage a proactive pipeline of customer reference points and opportunities to leverage them: case studies, webinars, speaking events, sales presentations, analyst briefings and more.

      • Oversee the tactical and editorial process of case study and video creation and ensure alignment of those materials to 15Five’s value propositions and exemplify success.

      • Contribute to the success of the Best Self Conference with customer content and presence.

      • Source, oversee the implementation of and manage technology and systems to support the customer marketing program, including a customer reference library.

      • Create and oversee the delivery of a customer advocacy/reference/referral/awards program.

      • Contribute and support opportunities for customers to engage and thrive (e.g., customer events, customer advisory boards, user groups, and executive roundtables). Leadership of these opportunities may be required.

      • Work with customer success, sales, and marketing operations to manage a customer contact process and frequency to maximize participation with 15Five to avoid the pitfalls of excessive or inappropriate communication.

      • Maintain accountability for the enablement of sales, marketing and product teams in the use of customer reference materials.

      • Spearhead customer success enablement including training and information between CS and Product on new features or product changes that impact our customers.

      • Oversee the allocation of budget and other resources for the customer marketing function.

      WHAT YOU'LL BRING

      • 4 - 6 years previous B2B marketing experience with at least two years in a customer marketing role (preferably in SaaS or other high-growth technology company environment)

      • Exceptional organizational influence skills

      • Outstanding ability to empathize with customers, sales teams, executives and PR professionals

      • Excellent expertise in narrative storytelling, writing, and editing that is translatable across many mediums

      • Thorough understanding of sales and customer success processes

      • Previous brand, sales or PR experience a plus

      • Proven track record of driving a successful content strategy across channels

      WHO YOU ARE

      • Action and results-oriented: rolls-up sleeves and tackles work head-on - no task is too small or insignificant for you

      • Proven ability and desire to work in a fast-paced, highly dynamic and collaborative environment

      • Never satisfied with the status quo – always looking for opportunities to improve

      • A strategy is not complete unless it includes metrics and clear definitions of success

      • Excellent communicator, collaborator, and creative thinker, with an ability to use data to inform all decisions

      • Team player who is enthusiastic about helping out across the team, and learning new skills within the marketing function

      • Experience driving measurable outcomes that demonstrate the impact of your work

      • High sense of urgency with the ability to prioritize competing initiatives

      • BS/BA degree required

      • Outgoing personality; desire for face-to-face conversations as opposed to relying solely on email and chat to communicate; examples of your ability to influence people that don’t report to you will be sought after

      • Able to work by the 15Five values and willing to bring their best self to work.

      By the (6) Month Mark, You'll...

      • Have a healthy pipeline of case studies and videos in the works to be published

      • Have a customer reference program developed and internally launched

      • Meet with several customers and build relationships with key advocates

      • Increase social media presence and engagement with our customers

      • Set customer referral program strategy with stakeholders

      • Have identified ROI metrics for customer engagement advocacy programs with a system for tracking trends over time

      By the (12) Month Mark, You'll...

      • Have consistent customer events schedule and strategy for engagement

      • Be growing group of advocates and thriving online community

      • Set Customer Advisory Board that meets consistently and can provide feedback throughout the year regarding different facets of 15Five

      • Identify customer references in all target industries to speak with media, prospects, and analysts

      • Help increase NPS in collaboration with other teams

      About 15Five

      15Five is a continuous performance management solution that helps employees grow and develop, in just 15 minutes each week. We offer a robust and intuitive set of features including weekly check-ins, 15Five delivers everything a manager needs to impact employee performance, including continuous feedback, objectives tracking (OKR), recognition, 1-on-1s, and 360° reviews. 15Five is the most popular performance management software out of 246 vendors, and a Top 50 Fastest Growing Product on G2Crowd, with over 1,900 forward-thinking companies using the solution to bring out the best in their people.

    • 2 days ago

      Who are we?

      We’re Sandbox VR, and we’re the most advanced virtual reality experience in the world. Inside our rooms, we take you on thrilling adventures and transform you into new characters. Our experience is like the movies, except you’re actually with your friends inside the movie.

      Our team is comprised of successful start-up veterans with deep experience in VR, gaming, technology and hospitality. We're funded by leading global tech investors including Andreessen Horowitz and Alibaba.

      Since we launched in 2017, we’re now live in 6 locations and 4 countries around the world (4.5 stars on Yelp, and the #1 Activity in Hong Kong and Singapore on TripAdvisor), and we’re quickly expanding.

      What will you be doing?

      You'll be leading marketing for our global brand and retail locations around the world. You and your team will be responsible for making sure our retail locations have overwhelming demand and our brand is beloved by all guests. You'll be doing everything from managing our social channels, to defining our email lifecycle content, to owning our paid acquisition efforts.

      Specifically in this role, you’ll be responsible for:

      • Our Brand Voice: as a new company in a bleeding edge market, we must build a unique and consistent brand. You and your team will be the primary owners of this brand, and will need to make sure we deliver our brand promise with high quality and consistency across all our channels - from social, to email, to even out of home billboards. You should be a strong writer and communicator able to roll up your sleeves in the early days to make sure we consistently communicate our message across channels.

      • Growth and Content Marketing: you'll use our owned channels (email, social, web) to define lifecycle marketing campaigns to make our guests experience better, smoother, and increase anticipation. You'll also create compelling content for our existing guests across channels to entice them to visit again, and stay updated with everything new in our retail locations. Success means significant, measurable impact of content and growth marketing against bookings and retention.

      • Paid Marketing: you'll be responsible for setting our guest acquisition strategy through paid efforts both online and offline. You may also work with local press and influencers to launch new retail locations and to drive further demand to our existing locations. Success means our stores are overflowing with demand with efficient marketing spend.

      Who are we looking for?

      • We're looking for someone who has at least 6+ years of experience in growth marketing and demand generation across a variety of channels, and have an exceptionally strong portfolio of marketing work.

      • You should have a quantitative bent - you should know how to measure impact of the campaigns that your team ships and be proactive in doing so.

      • You should have experience shepherding a consistent, high quality brand experience across digital and physical touchpoints.

      • You should be a strong writer yourself and be an exceptional editor for other writers that you work with.

      How can you really impress us?

      • If you've been a founder in the past, we'd love to hear about it, especially if you've failed. Our team is highly entrepreneurial and the majority of us have been founders before (and most of us have failed).

      • If you're super passionate about VR, we'd love to hear about it. How'd you get into it? What disappointed you? VR is not in a good spot today, but we're all true believers and we believe we will help make it happen.

      • A huge bonus for this role in particular would be sending us writing samples that you're especially proud of.

      How do I apply?

      If you’re interested in this role, please apply here, or find some other way to get in touch if you’d really like to stand out. We’d like to see at least a CV or LinkedIn, and a quick cover letter/email/blurb on why you’re the right fit for us.

    • Coffee Meets Bagel
      3 days ago

      Coffee Meets Bagel's mission is to inspire singles to share and connect authentically. The app curates quality matches with fuller profiles that result in real conversations. Globally, CMB has generated millions of real dates and thousands of lasting relationships. Coffee Meets Bagel was named one of the Top 10 Dating apps by Time Magazine and the Best Dating App for Women by Refinery29. It has also been voted the #1 recommended dating app for singles looking for relationships.

      This is a unique role that demands both an analytical mind and creative spirit. You will be responsible for driving acquisition, activation, and retention metrics. A successful candidate will be both creative and technical, with a collaborative and resourceful style that is contagious. Our team is small, entrepreneurial, and business-focused–you should be too!

      Responsibilities:

      • Responsible for managing and driving acquisition, activation, and retention metrics. Setting vision, strategy, and roadmap for Growth team and executing on growth initiatives in ways that make a meaningful difference to business KPIs.

      • Create a culture of high-tempo testing via disciplined ideation, experimentation, and readout process.

      • Consistently identify new optimization opportunities and a/b test for maximum impact.

      • Work with BI to create automated dashboards and data visualizations to track KPIs.

      Qualifications:

      • 5+ years of analytical experience, including at least 3 years specifically in Growth, either in Marketing (user acquisition, CRM) or Product (product funnel optimizations, growth feature development).

      • Experience managing and leading a Growth team, which includes but not limited to managing people, process, and priority. Establishing high-tempo testing, impact-driven culture.

      • Experience leading Growth team to success (made a significant impact to core business KPI).

      • Experience setting up KPI dashboards for monitoring & reporting.

      • Strong grasp of a/b experimentation principles, thoughtful about prioritizing and setting up the right experiments and interpreting the results, using statistically sound methods to avoid misleading conclusions.

      • Strong product sense and intuition with thoughtful hypotheses to help prioritize the myriad potential a/b experiments.

      • Exceptional Excel, SQL and data analysis skills– including a good grasp on statistics.

      • Proven track record of thinking outside the box and ideating and executing creative solutions to consumer problems.

      • Versatile; ability to thrive in a cross-functional environment while juggling multiple responsibilities.

      • Proven ability to be proactive.

      • A passion for Coffee Meets Bagel and our vision.

    • About Reedsy

      We’re here to help authors find world-class professionals to create amazing books. Our curated marketplace gathers some of the best freelancers — the likes of Stephen King's designer, Neil Gaiman's editor or Walter Isaacson's publicist.

      Using a content marketing-led strategy, we’ve grown to a community of 150,000 authors in just a few short years (while picking up a number of industry awards along the way). Funded by Europe’s top business angels and VCs, we want to make it possible for anyone looking to publish a high-quality book to do it successfully.

      Want to help us? Cool, keep reading!

      Responsibilities 

      This position is for a technical marketer with a publisher mindset. You will: 

      • Contribute to planning, executing and analyzing our SEO, content and advertising strategy. 

      • Optimize the paths to conversion. 

      • Keyword research and analysis: determine which topics Reedsy should focus on to target different customer segments 

      • SEO for our blog and landing pages: optimize copy, formatting, meta descriptions, update internal linking, fix broken links and crawl errors, 301 redirects, make suggestions to improve site speed, etc. 

      • Write marketing emails/newsletters (includes drip marketing, A/B testing and optimization)

      Secondly, your role will be to amplify our content marketing efforts. You will: 

      • Contribute to our link building strategy. 

      • Suggest ideas to promote our content via social media. 

      • Identify guest-posting opportunities. 

      • Create new Adwords and Facebook advertising campaigns, AB test and measure ROI. 

      • Content repackaging: Find smart ways to re-use the content already created (blog posts, podcasts, videos, Reedsy Live Chat and Reedsy Learning) to leverage more channels and generate more leads.

      Requirements 

      • Excellent knowledge of SEO, content marketing and advertising, A/B testing, funnel optimization and email marketing. 

      • Knowledge of the best practices of the main social media channels (which content and approaches work on each and why). 

      • Familiarity with various analytics solutions 

      • Basic coding skills (HTML & CSS) to build landing pages and customize emails 

      • Analytical skills

      Bonus Points 

      • You will come with a previous experience growing a startup in the media/publishing/creative space. 

      • A good dose of ambition, as well as a great sense of humor 

      • Fluent in French, Spanish or German

      Benefits 

      • You’ll develop a leadership position. 

      • Stock options in a high-growth company 

      • Work in a flexible, dynamic, friendly, multicultural and fun environment

      How to Apply 

      We currently receive over 30 applications every day and we won't spend any time on generic messages. If you'd like to stand out, make sure that 

      1) you've done some research about Reedsy and signed up to try the product; 

      2) you include a well-structured and **concise** message with your application explaining why you find Reedsy interesting and why you'd be a good fit. Show off but not too much :).

    • The Digital Advertising Account Manager is responsible for setting up and managing a mix of paid social (primarily Facebook and Instagram), PPC, retargeting, and display advertising for Tuff clients. You will communicate regularly with clients and must be able to articulate a strategic vision clearly. Ultimately, you will be responsible for managing client expectations, executing campaigns, and communicating success.

      Here’s what you’ll be doing

      • Setup, optimize, and implement digital ad strategies across multiple platforms for seven client accounts.
      • Build PPC strategy that’s based on industry research and aligned with client objectives.
      • Analyze campaign data and create strategy recommendations weekly.
      • Communicate professionally on weekly client calls as well as sales calls for potential new clients.
      • Manage ad strategy, budgets, ad creative, and keyword research.
      • Balance multiple accounts with effective resolution of conflicting priorities.
      • Ensure implementation of best practice guidelines and documentation.

      About you

      • You have a learning mindset. You are committed to getting better every day. 
      • You are a driver, focused on making an impact on the organization and clients every day. 
      • You are a team player that is also comfortable working independently.
      • You have an inclusive, hands-on client management style with proven experience communicating complex PPC-driven topics.
      • You have demonstrated success testing and uncovering useful insights and sharing them in an engaging form that inspires people to take action.
      • You have two years of experience executing and managing paid search and social campaigns.

      Executing on and optimizing campaigns is a vital part of this role just as much as working with the client and engaging with them and their process. You’ll work closely with Ellen, the CEO of Tuff, to get up to speed on current clients and iterate on the PPC process at Tuff.

      At Tuff, we offer health, dental, and vision. Our clients are all over the US and so is our team. Tuff is a fully remote company and we live in Slack, Zoom, Trello, and email (and apartments). 

    • Civic Actions (US only)
      ux
      5 days ago

      We are seeking a UX designer with an expertise in content strategy. In this role, the UX & Content Strategist brings deeper knowledge of content strategy principles and practices, communicates a clear and consistent tone across software touch points (forms, emails, notifications), uses the appropriate language to meet the needs of different end users, and can collaborate effectively with project managers and other UX designers to deliver a great product. We are also looking for someone who is passionate about developing digital services for large federal and state government agencies, and the people they serve.


      Sound good so far? Great, keep reading!


      What we are about

      CivicActions is a mission-minded company focused on transforming government through modern software practices. We are looking for others like us with a true passion for using technology to make a positive change in our world. We work in cross-functional, agile teams, communicate openly, honestly and enjoy keeping a balanced, autonomous lifestyle.


      Location

      Our team is entirely distributed (remote) across the US and Canada. For this position, you can normally work from home or find a great co-working space, although occasional on-site visits and working sessions with clients will be necessary. You will need a computer, webcam, strong internet connection and the ability to keep a Monday to Friday schedule because we are a truly collaborative team. Ideally your timezone will be within the continental United States.

      U.S. citizenship is required for this position.


      What you’ll do

      • Define the content strategy for clients and write clear and concise content across multiple touch points (including form questions, form labels, and navigational elements, emails, and tutorials).

      • Apply a service design mindset to challenges with a relentless focus on user needs.

      • Work collaboratively with clients and team members in a remote work environment with potential for some on-site travel.

      • Identify user content needs, develop strategy, and execute on content needs through stakeholder interviews, user research, content audits, gap analysis and other industry methods

      • Facilitate discovery workshops with government agencies to help them prioritize and create focus for what user problems to tackle first.

      • Sketch, prototype and work with the client and internal team on design/product direction.

      What we expect you to bring

      • Excellent writing and editing skills; copywriting experience

      • Experience planning, writing, and implementing user experience copy for digital products and services.

      • Experience being apart of agile, human centered software teams that have iterated on product.

      • Experience writing content style guides, product documentation/help, and participating in user research.

      • Experience advocating for content design with stakeholders and project team members.

      • Experience leading content efforts for cross-functional agile and human-centered design teams building complex digital projects.

      • Experience working closely with visual designers, researchers and engineering teams to ensure that customer goals are met and design specifications are delivered upon

      Benefits

      CivicActions believes that people who are well taken care of can be more balanced, healthy and happy. We offer 100% company-paid medical insurance, disability insurance, and life insurance. We have a generous 401(k) program. We have an open vacation policy -- employees are encouraged to take time off as needed to feel balanced, productive and healthy. We have paid maternity and paternity leave. We have an annual retreat to connect with each other in-person. We also emphasize professional development and offer an annual stipend for courses, books and conferences.

      Community participation is important to us and we ask that you spend 5% of your working time giving back to a community that you care about. We attempt to keep our work products 'open by default'. This means that it is our intention that your work contributions during your time at CivicActions will be published under public license, enabling you to bring your passion fully into your activities without the fear that your expressions will be locked away or prevented from having a positive impact in the world.


      Apply

      CivicActions is a dedicated, fun-loving team, looking for some talented folks to help us bring revolutionary digital services to government agencies and the people they serve.

      We find strength and inspiration in the things that make each of us unique. In striving for a more diverse team, we strongly encourage women, people of color, and physically-challenged people to apply.

    • Merj (UK)
      seo
      6 days ago

      Salary: Depends upon experience (highly competitive).

      Start Date: As soon as possible.

      Location: London based office (or remote working).

      About Merj

      Merj is a London based digital agency that specialises in producing simple solutions to complex problems with zero fluff. We build in-house software that solves common problems that both we and our clients face on a regular basis.

      As part of a team, we analyse issues faced by our clients and produce intelligent, compelling, and actionable solutions which can involve anything from data acquisition and analysis, to development and technical SEO.

      We understand we can't find the team we're looking for in a single location, so we are building a remote working culture that allows a healthy work/life balance.

      About the role

      Heading up the SEO team, you will responsible for:

      • Developing SEO strategic oversight for our local and international clients.

      • Analysing and improve client search performances.

      • Managing timelines, expectations, and deliverables.

      • Nurturing and developing client relationships.

      • Growing our revenue and team to be a world leading consulting agency.

      • Working with our development team to drive innovation for our products and services.

      • Within Merj, you'll be leading the SEO team and take ownership of strategy, with your work having a positive impact on our core business; helping to drive growth both for clients and Merj.

      • As teamwork is such a large part of our company, you'll be sharing and receiving knowledge and experiences in the form of training, research, and development.

      About you

      Skills and experience

      You should be able to demonstrate or have experience in the following:

      • Over five years working in digital marketing while working on organic search projects.

      • Experience working with developers and other digital marketers where you have led increases in important metrics (such as revenue, users, visibility etc).

      • Excellent knowledge of all elements of search optimisation: on-page, off-site, and technical.

      • Strong analytical experience with Google Analytics, Omniture/SiteCatalyst and other major platforms.

      • Up to date at all times with industry best practice and be able to communicate effectively to the team.

      • Experience with at least two different content management systems (off-the-shelf or bespoke). You should also understand the benefits and drawbacks of each.

      • Strong experience with Request for Proposals and pitching.

      • Excellent communication with stakeholders.

      • Proficient in MS Office, including Excel, Word and PowerPoint.

      • Personal skills and interests

      • A high standard of written and spoken English is important.

      • You should be comfortable in challenging yourself, asking for feedback, and acting on it.

      • The ability to hold yourself accountable for your on client commitments is important.

      • Be ready to empathise with your team and earn your clients' trust.

      • You should enjoy working with large amounts of data and be able to draw and implement conclusions from your analysis.

      • A want to optimise workflows to reduce repetitive tasks while being resourceful and adaptable is important. Sometimes, you might have to make use of limited resources.

      • You should have a genuine curiosity for how things work and treat every challenge is an opportunity to grow.

      Bonus skills

      • Any of the following would be very beneficial:

      • Excellent written and verbal communication in a second language.

      • Experience in writing for digital journals about organic search, programming or security.

      • Contributed to Open Source projects.

      • Have your own personal blog, Medium or similar.

      • Web coding experience in HTML and CSS.

      • Knowledge of one or more of the following programming: Ruby, Go, Forth, C, Javascript, Python, R, Lisp or Scala.

      • Knowledge of server operating systems *nix (OpenBSD, FreeBSD or GNU/Linux).

      Requirements

      • You must be eligible to work or contract in the UK.

      • Must submit to a confidential background check.

      • You can expect to receive

      • A Competitive salary.

      • 23 days annual leave, plus UK bank holidays.

      • A personal development budget alongside a personal workspace budget.

      • Flexibility around your working hours.

      • A welcoming, collaborative, and rewarding workspace that builds a positive employee oriented culture.

      • The opportunity to work with some of the biggest clients and brands on the planet while helping to build the company and your position within it.

      Want to apply?

      Please send your CV and a covering letter to [email protected] Could this job be suitable for someone else? Help them find a new great place to work.

    See 26 more Marketing / Sales jobs
  • Product (43)

    • Today

      aware3 is seeking an experienced Product Manager to coordinate product development, release planning, and marketing related initiatives for a core product line and market segment. This position involves gathering input from current and prospective customers, sales, operations, customer success, the leadership team, and other appropriate stakeholders.  This position works as a liaison and facilitator between customers and the technical development and implementation teams and will actively participate in the growth of aware3.

      RESPONSIBILITIES:

      • Manage product lifecycle from concept to end-of-life.

      • Create products based on industry needs and direct customer interaction.

      • Gather and document requirements in creating products.

      • Develop go-to-market plans in collaboration with cross-functional teams (Engineering, Operations, Sales, and Marketing).

      • Conduct market research, surveys, and competitive analysis to inform product positioning.

      • Identify strategic product opportunities.

      • Write and prioritize use cases and user stories for prioritization.

      • Ensure functional specifications are aligned with business requirements.

      • Work directly with engineering team members to clarify ambiguities and other issues during the design and development process.

      • Form and lead product creation teams as new products are introduced; handoff production-ready services; and repeat the process.

      • Travel to visit customers and prospects, represent aware3 at industry conferences, and pursue professional development activities.

      • Organize user groups, focus groups, and other customer feedback interactions.

      • Collaborate with release management to ensure availability of product/feature demos, internal and external training, and production support tools at rollout.

      • Work with marketing to develop and execute innovative product marketing programs.

      • Provide support for pricing related decisions.

      EDUCATION: 

      • BA/BS degree or equivalent combination of applicable education and work experience

      EXPERIENCE: 

      • 1-2 years related experience.

      • 3-5 years of Product Management experience preferred.

      • Experience in donor/fundraising market preferred.

      • Experience working with nonprofits (e.g. churches, schools, etc.)

      COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

      • Ability to prioritize and manage multiple concurrent projects.

      • Flexibility to adapt quickly to new requirements, situations, programs, and services.

      • Customer focused; team player; analytical.

      • Leadership, motivational, and organizational skills.

      • Strong written and oral communication skills.

      • Industry certifications (e.g. AAP, QSA, CPISM).

      • Strong problem solving skills.

      Salary will be dependent on experience. Standard compensation package includes 401k and insurance.

      Our growing, dedicated team works in an open environment in our Kansas City, Missouri office, with some teammates remote. We have a casual work environment with a collaborative and supportive team dynamic.

    • We are looking for an associate product manager who wants to work on live games and learn all about live ops and games as a service.

      Associate Product Manager responsibilities are:

      • Analyzes data, builds automated reports, and works with Live Ops to get all necessary data at the right time to manage game metrics

      • Assists in managing in game sales, CRM programs, seasonal content, economy, and user traffic

      • Works with teams to identify, test, and measure hypotheses

      • Effectively communicates relevant KPIs and updates to team in a timely fashion

      Product Manager requirements are:

      • Personality and constitution suited for rapidly evolving startup environment

      • Can work independently and manage a complete project from concept to completion

      • Strong quantitative and analytical skills; the ability to derive conclusions from data and clearly communicate findings is critical

      • Strong experience with writing SQL queries for analysis

      • Strong organizational skills and detail oriented

      • Passion for games

    • Oddball believes that the best products are built when teams understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal and commercial space.

      We are looking for an experienced, data-driven, delivery focused Product Manager to help lead our engineering efforts as we grow and deliver on major products. 

      You can expect top-of-the-market pay, flexible hours, and a balanced work week. We are a mixed remote and in office team, with this role being Remote.

      What you'll be doing

      Working hand in hand with our engineering and management teams to oversee all things pertaining to the creation, design, and delivery of several major products in the federal space. This delivery-focused Product role will touch everything from platform design and implementation, stakeholder documentation and communication, timelines, hiring, client interaction, etc., to ensure the delivery and requirements of each product are on schedule and of the highest quality. This role will work closely with upper management, engineering and operations teams to insure a seamless delivery to our clients.

      We are looking for someone with the following skill set:

      • 4+ years full product lifecycle experience working with growing, technically focused companies

      • Experience leading and managing agile cross-functional teams that deliver user-facing products 

      • Understanding of multiple disciplines such as Product Management,  Engineering, Design, Sales, etc. 

      • A proven ability to problem solve and drive solutions with development teams through data analysis, market requirements, product specifications, and federal requirements

      • An eye for quality, organization, and clear communication with teams and clients 

      • Federal work experience a major bonus

      This is a remote position. 

      This is a salaried role. Oddball offers a tech and  continuing education stipend.

    • We are: Shogun, a powerful page builder platform for eCommerce stores, and we're on a mission to empower anyone to easily create high converting eCommerce pages, through a delightful product experience. We were in the Winter 2018 batch of Y-Combinator, we’re backed by Initialized Capital, and we have over 10,000 active paying clients.

      We are looking for: A Senior Product Manager to join our team and help drive the design of our product.

      We need someone that is comfortable being hands on with the entire design product development process, identifying problems and championing them through the design and development process. You will work closely with our Director of Design on conceptualizing and implementing changes to our product that will drive an increase in trial conversion, and customer success.

      Responsibilities:

      • Understand our business strategy and deliver features/products that Shogun clients love. 

      • Deeply understand the product problems that you are tackling through user research and speaking with clients. Define and re-frame user problems for the team. 

      • Manage the roadmap—understand and prioritize potential projects from various inputs (user research, client support data, competitive analysis) so the team is always working on the most impactful projects. 

      • Collaborate with the founders, designers, and engineers to imagine the future and define solutions to big problems. 

      • Define a product scope that is focused on the most important use cases with a focus on getting it into users hands as quickly as possible. 

      • Define quantitative and qualitative success metrics and constantly evaluate if your solutions have solved the problem through these measures, both before and after it’s released. 

      • Deliver world-class software—maintain the quality of the product that your team is responsible for. 

      • Motivate a group of committed, smart people to do the best work of their careers.

      Requirements: 

      • Have experience in a Product Manager role. 

      • Have a strong design background, be able to think deeply about product design decisions and have an understanding of how to create simple user interfaces. 

      • Be a clear communicator of product decisions and the rationale behind them. 

      • You have experience working with both qualitative customer insights, and quantitative customer data to inform decisions. You’ve conducted user research, a/b tests and have worked closely with design researchers and analysts (or have analyzed data yourself). 

      • You’re entrepreneurial—you're self-driven and you default to action. 

      • You’re organized, not ad hoc. 

      • Be able to easily switch between thinking creatively and analytically.

      We offer

      • Competitive salary 

      • Competitive equity 

      • Benefits (Health and PTO) 

      • A highly skilled and dedicated team that is fun to work with. 

      • Remote work – We are a fully distributed team that works from anywhere with good internet.

      Sounds interesting? Send an email to [[email protected]](mailto:[email protected]) and include:

      • Examples of your product work that impacted real results. 

      • A short note explaining why you're a good fit for this role.

      Please Note: 

      • Our team is fully distributed and global (check out our team page). We have no office. You should be comfortable with remote work. 

      • Sometimes we hire on a full time contractor basis to begin with. Team members enjoy the same opportunities for great compensation, full time positions, equity, and consideration, regardless of location.

    • Boston, San Francisco, New York City, Remote – Full Time

      Datawire’s Head of Product will strategically position the company’s products (Ambassador OSS/Pro/Code, Telepresence) as a pioneering, high-performance, and beloved product to accelerate Datawire’s mission to help organizations, big and small, embrace the cloud-native culture.

      Primary Responsibilities

      • Spearhead the rapid and sustainable growth and development of a world class product organization while continuing to enhance and improve Datawire’s value to companies

      • In conjunction with the leadership and engineering team, define and participate in the development of the product strategy and roadmap, including business requirements, features, functionality, resource planning, timelines, and lead the team through development and implementation

      • Solve real world enterprise needs, as well as a demonstrated ability to quickly respond to changes in demand and technology to deliver best in class products.

      • Deliver both new products and key features that will increase engagement and overall business growth

      • Facilitate communication throughout the entire development process, by working with internal teams and external stakeholders, to ensure organizational support and buy-in

      • Define and track metrics for success, ensuring the team is clear on their objectives every step of the way

      Requirements

      • A product evangelist, the ideal candidate will be organized, analytical, and embrace a disciplined and rigorous product development process

      • Strong personal initiative, highly motivated and self-starter mentality with the ability to thrive in a rapidly changing, fast-paced entrepreneurial environment

      • Grow and adapt as the business changes and demand new thinking and levels of performance

      • Keen business judgment, focus, ability to see the “big picture”

      • Dedicated to keeping the customer at the center of all product and design decisions that are made to improve the overall experience

      • Solid understanding of engineering and technical depth that lets you understand and earn the respect of extraordinary engineers

      Interested? Please email your resume and/or linkedin profile to [email protected]

    • Sulvo (Americas)
      6 days ago

       Sulvo is looking for a seasoned Product Manager with a passion for building cutting edge software to join the product team. In this role, you’ll work closely with our partner success and engineering groups to help develop big ideas and creative concepts. The ideal candidate is a top-notch communicator, expert collaborator, and ad tech or B2B SaaS background.

      What’s needed: 

      • Strong communication, both verbal and written 

      • 100% Self-starter mentality 

      • Willingness to put in the work and be part of an elite team. 

      • With multiple teams, synthesize diverse inputs for the products you support to effectively lead new product and feature launches. 

      • Aptitude to act as a thought leader for the product you support externally. 

      The ideal candidate is: 

      • Flexible and a true self-starter, doesn't take anything for granted and a boss is not needed to get the job done while being precise and getting the work done right. 

      • Has a proven track-record of delivering high-quality work and showing a high level of responsibility for all tasks. 

      • If asked, then capable of providing references of past co-workers.

    • 1 week ago

      Job description

      Note: Although this is a remote position, we are only looking for candidates in European timezones between UTC-1 and UTC+3.

      We are looking for an enthusiastic and motivated Product Designer who is passionate about creating practical, simple and human solutions to complex problems which will help design the future of Hotjar – a product used by thousands of users worldwide. Product designers serve an important role here by creating simple, engaging experiences, iteratively improving the user journey, and crafting every product detail. Your success will be defined not only by the quality of your design work, but by the success of the product.

      Hotjar is a flourishing startup which gives thousands of website owners, teams and professionals the tools needed to discover how their visitors are really using their sites. This is an excellent remote career opportunity within the product team, playing a part in delivering the next wins for Hotjar.

      You will:

      • Create thoughtful and appropriate solutions to design challenges of all sizes by generating research insights and translating them into simple and engaging user interfaces which satisfy user needs, company requirements and technical constraints.

      • Form part of the product and engineering team by collaborating with product managers and engineers - from discovery to delivery, on to monitoring after release.

      • Design engaging experiences in an iterative manner, using flow diagrams, sketches and prototypes, taking care to validate your concepts with customers along the way.

      • Translate validated concepts into experiences, by means of interaction design and high-fidelity visual composites.

      • Follow internal style and brand guidelines for UI/UX, whilst contributing to the maintenance and improvement of such guidelines.

      Requirements

      • A minimum of 4 years experience designing and shipping digital products and systems.

      • Ability in the entire product development process, from discovery through to delivery and monitoring of the solution.

      • Natural inclination to always thinks MVP first.

      • Sound grasp of technical constraints and their impact, and ability adjust the design approach taken accordingly.

      • Experience leading user testing sessions and validating design efforts.

      • Can prototype ideas quickly and iterate as many times as needed using tools such as InVision, Sketch, UXPin, HTML/CSS/JS, etc.

      • HTML / CSS development considered an asset.

      • Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.

      • Must submit to a background check confidentially processed by our third-party.

      What we offer

      • A remote and accomplished diverse and international team.

      • An opportunity to positively impact people’s experience online and make the web a better place.

      • Annual learning and development budget.

      • Several perks designed for your well-being and a healthy work-life balance. (Holiday Budget, Wellbeing Allowance, Working Together Budget, 16 weeks paid parental leave, and much more).

      Compensation Range

      The budgeted compensation range for this role is €55,000 to €90,000 annually. Ranges are based on market research and are equitable to other roles within Hotjar. The actual compensation offered will be based on relative experience. At this time we are only able to provide official employment status to those located in Malta, and Germany (for candidates who don’t require visa sponsorship). All other team members will join as full-time consultants and will be responsible for paying any taxes or applicable fees where they reside.

    See 36 more Product jobs
  • All others (39)

    • Today

      You’re an awesome content and project manager. You’re highly organized, on time, an effective communicator and an even better listener.  First and foremost, we’re looking for someone to fill this part-time Content Management position.

      In addition to content management, down the road, there could also be opportunities to step into our other roles here, such as writing, copyediting and/or podcasting assignments.  So if you’re also a strong writer with experience in content marketing, blog writing, managing a content calendar, and working with other writers, then you’re probably a great fit for this role. Podcasting experience is a plus, but not required.

      Primary responsibilities as Content Manager:

      • Communicating with clients via email and phone.

      • Communicating with the team via Slack, email, and Skype.

      • Content editing

      • Managing milestones, deadlines, and deliverables.

      • Quality assurance

      • Content strategy and consultation

      • Writing procedures and other docs in Google Docs.

      • Writing and teaching what you’re best at.

      Bonus points if you have experience with the tools we use daily…

      • WordPress

      • Trello

      • Google Docs

      • Drip for email marketing (and other email marketing tools)

      • HelpScout

      • SEO

      You’re based in the continental US and you have regular, daily availability during US-business hours.

      This is a part-time position with a flexible 15-20 hour/week workload.  Make your own hours, except we expect you to check-in at least once per week day and be available during normal US business hours.

      Most of our teammates stay with us for a year or longer, so you should have the expectation of a longterm, part-time commitment. Read what our teammates have to say about working here.

      In addition to Content Management duties, there may be opportunities to take on writing and/or editing assignments. Please specify in your application if you’d be open to writing and/or podcasting assignments, and if so, provide samples of your blog writing work.

      You’re comfortable working remotely, you have a reliable Internet connection and you’re able to host occasional voice calls with clients and teammates during business hours.

    • Yesterday

      Lambda School is a combination of a school and an investment fund. Lambda School's mission is to find untapped or underutilized talent, and to train that talent for the most in-demand jobs in the world. Lambda School is pioneering a new model of higher education in which the school invests in the students, instead of the other way around.

      Lambda has just successfully completed its Series B fund raising round with premier tier venture investors. We are operating in 40+ states across the US today and eyeing international expansion opportunities. 

      This is a highly visible, student-facing role on the Instruction team, reporting directly to the Program Manager - Data Science. As the Data Science Instructor, you’ll be responsible for delivering the curriculum to students, tracking student progress, and preparing students for the job market. Additionally, you’ll be expected to actively contribute to and improve upon the existing curriculum in conjunction with the Program Manager.

      You must be comfortable suggesting and implementing new ideas that improve the quality and integrity of the school. You understand that there are always new opportunities for improvement and ways to elevate our standards.

      Duties and Responsibilities

      • Build, implement, deliver, and continue to improve upon Data Science course curriculum that produces job market ready graduates

      • Build, implement, deliver, and continue to improve upon mini-bootcamp curriculum that prepares applicants for the course

      • Report on student progress and success throughout the course

      • Coordinate efforts with the course project managers (PMs) to ensure PMs understand the nuances of the course and reporting mechanisms so the PMs can effectively support students’ learning

      • Collaborate with other Data Science instructors, student success coordinators, and the labs team as needed

      • Accountable for course completion rates

      Education, Skills, and Experience

      • Minimum 3+ years of experience in the Data Science industry

      • Experience in teaching and/or curriculum design

      • Excellent written and verbal communication skills; comfortable and compelling in public speaking situations

      • Ability to work with a diverse group of individuals

      • Self-starting with the ability to effectively work autonomously with little oversight

      • Intelligent, dedicated, flexible with a willingness to experiment

      Big plus, if you....

      • are familiar with Zoom, Slack, and Airtable

      • have a interest in keeping up with the latest in Data Science

      • have prior start up experience

      The position is a full-time, salaried role with medical benefits. We aim to find the right candidate and therefore do not have a set timeframe on hiring for this role.

      Lambda School is an equal opportunity employer, and acts in this capacity without regard to race, color, religion, sex, national origin, age, or disability.

    • Aeolus Robotics is seeking an experienced Lead Mechanical Engineer who is hands-on, technical, and passionate about robotics to lead the design and building of the electrical and electronic sub-systems for our advanced mobile robots. 

      mechanical design, mechatronics, motion control, motors and gearbox design, transmissions, thermal management, emergency stops, user experience.

      Responsibilities:

      • Design and implement whole robot and mechanical sub-systems for autonomous mobile robots.

      • Develop and maintain mechanical system designs.

      • Assess sub-system mechanical function, characteristics, and conduct quality studies. 

      • Conduct sub-system and whole product function verification using protocol-based tests.

      • Work with Lead Mechanical Engineer, quality engineering, sourcing, and factory teams to accomplish quality product delivery.

      Requirements

      Qualifications:

      • Relevant Experience: 5+ years leadership in ME design engineering of deployed systems. 

      • Education – BS Mechanical Engineering or equivalent experience.

      • Good communication and language skills.

      Competencies

      • Proficiency with CAD tools especially SolidWorks.

      • Skills and experience with some (or all) of the following fields: robotics and co-robotics, mechatronics, vehicle dynamics and suspensions, 

      • manipulators and grippers, vibration damping, motion control, thermal and noise management.

      • Ability to manage time effectively to achieve defined goals under a set of deadlines.

      • Strong interpersonal skills with the ability to interact across engineering groups.

      • Proficiency in English communication skills.

      Benefits

      • This role permit flexible working hours.

      • Contract work or a permanent position: we can accommodate you.

      • A lot of challenges in cutting edge robotics project.

      Company Description:

      Aeolus Robotics was founded to bring the first generation of household robot assistants to life, and to market. Integrating prowess from world-leading Taiwanese manufacturers with Silicon Valley AI genius, we are breaking ground in general-purpose consumer robotics with capability in unstructured “human” spaces. 

      We invite top-notch people with a passion for robotics to join us in this technical adventure. Among our many open positions (http://aeolusbot.com/careers) you may just find your dream job, so make sure to check the whole list!

      Check our website for more, and search the web for "Aeolus Robot" to find some of the many articles and videos about our prototype demonstrations.

    • About Veridian

      Veridian is a technology and services leader specializing in the software selection, implementation, and optimization of supply chain systems that enable omnichannel fulfillment. No matter the type of engagement we ensure clients are in a position to succeed by employing tools focused on efficiency, ease of use, and a proven implementation methodology. Our expertise implementing and optimizing the Manhattan Associates, HighJump, and JDA Software best-of-breed supply chain suites has led to the development of our robust, commercially available AutoMate software platform that enables our clients to efficiently automate testing and complex configuration elements across environments and sites.

      About the Supply Chain Systems Project Manager Position

      We are looking for a Supply Chain Systems Project Manager who will manage supply chain system implementations for leading retailers and e-commerce companies and internal projects. Your duties will include managing tasks, timelines, budgets, monitoring projects for changes in scope, and reporting status and variances to executives and key stakeholders. Many projects will require prior experience working with supply chain execution by companies such as Manhattan Associates, JDA, and HighJump.

      Location

      • Remote; may reside anywhere in the contiguous United States.

      Essential Functions

      • Manage team members’ tasks and deadlines with minimal guidance

      • Lead and facilitate project conception, design, development, implementation and system hand over

      • Ensure the timeliness and quality of team members’ deliverables

      • Develop and maintain project and resource plans

      • Report status including project risks, changes to resourcing or timelines, budget over-runs, etc.

      • Draft high-level project milestone dates, assumptions/risks, and hours/pricing

      • Understand a company’s functional, technical and process needs as they relate to project risk

      • Provide support on-site to increase value being provided to the client

      Travel

      • Travel for this role will vary based on project requirements, typically between 30% and 50%

      Required Education and Experience

      • A degree in Computer Science, Engineering, Management or other relevant areas

      • Excellent written and verbal communication skills

      • Excellent organizational skills

      • Ability to work effectively as an independent, individual contributor with minimal guidance and strong attention to detail

      • Ability to work collaboratively and lead the efforts of a team

      • Ability to comprehend complex technical documents and translate requirements into actionable tasks

      Preferred Education and Experience

      • Experience implementing tier-1 supply chain systems with software solutions developed by Manhattan Associates, JDA, or HighJump is preferred

      Equal Opportunity

      Veridian provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our innovative solutions, deep subject-matter expertise in omnichannel fulfillment systems, and culture of excellence help drive efficiency and profitability for many of the world’s largest retailers, 3rd party logistics providers, and distributors. Visit us at www.veridian.info.

      U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. International applicants with the appropriate qualifications may be considered for non-permanent roles.

    • We make open source software that helps developers build great applications, which is why having excellent documentation is so important at Apollo. Every day, tens of thousands of developers worldwide rely on our docs, blog posts, and tutorials to understand our platform. Your work will have a huge impact on how we help developers build apps with Apollo.

      We're looking for a documentation lead to ensure that our users who read our content have an excellent experience. You'll accomplish that goal by working closely with developers across the company to plan, structure, and execute high-quality docs, blog posts, and tutorials. At Apollo, we value empathy and kindness, so you'll also be soliciting feedback from our users to understand how we can solve their pain points.

      What You'll Do

      • Documentation — Collaborate with our developers and community members to plan, structure, edit, and ship high-quality, technically accurate docs for the Apollo platform

      • Product management — Own the quality of Apollo's docs and identify areas for improvement by gathering data from analytics, card sorting exercises, and user interviews

      • User feedback — Lead the initiative to implement a user feedback system on the Apollo docs and use it to measure the effectiveness of your work

      • Mentorship — Teach developers how to write clear, concise docs and help instill a documentarian culture at Apollo

      • Developer content — Be the point person for reviewing developer content, including blog posts, tutorials, and whitepapers, while providing actionable feedback to the authors

      About You

      • You have a clear, concise communication style and excellent writing ability. You're a skilled wordsmith who can make content come alive.

      • You have a product-focused mindset when it comes to managing documentation, and you track the effectiveness of your work through page views, bounce rates, and NPS scores.

      • You've done technical writing before and know what great open source documentation for developers looks like. You're ready to take the next step leading technical writing at Apollo.

      • You enjoy collaborating with developers to ensure your work is technically accurate and are excited about empowering them to write better documentation.

      • You're empathetic. You understand how developers consume documentation and what their pain points are. You listen to our users and go the extra mile to help them succeed.

      • You’re familiar with modern application development, API technologies, developer tools and services, cloud infrastructure, and/or the JavaScript ecosystem. You enjoy diving into code samples when necessary to fully understand the technical details of what you're writing about.

      • You value high production quality and deliver finished, polished work.

      This position can be done from anywhere in the world.

      Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.

    • Intellisense (Europe)
      5 days ago

      Make a real-world impact by developing the latest technology to dramatically improve efficiencies of the mining industry. Join us at IntelliSense.io. We are disrupting the mining industry. The platform we are building will continuously optimise the world’s industrial equipment, dramatically improving efficiency and productivity. The current focus is on minerals processing and mining.

      Our engineering team is made up of people from a broad range of backgrounds, including computer science, mathematics, and physics, as well as informal tech backgrounds built on self-directed learning and online programming courses. We are interested in people from diverse backgrounds, and we value people who want to continuously learn.

      The Role

      You will be working in our engineering team to extend and build out our backend services and data processing platform for giving insights into the current operation of equipment, and giving control recommendations based on predicted performance.

      What you’ll do

      • Extending our data processing pipeline to be more configurable to be able to handle future applications.

      • Help create a microservice based data processing platform which allows for scaling of the amount of data processed and the number of clients supported in the system

      • Collaborating with the data science team to integrate equipment/process models to make them ready for use in the processing platform.

      • Ensuring that the processing platform has good test coverage to ensure the platform is defect free.

      • Building a system for configuring the processing platform for different clients.

      Our technology stack

      We are using the latest tools for development (GitLab, Docker, Kubernetes) and modern software development methodologies with Scrum. Our application currently uses: Node.js, PlottableJS, D3.js, React, Mobx, MongoDB, Elasticsearch, Kibana, PostgreSQL, Redis, Apache Flink, and Microservices based on Node.js, Python, and Java.

      Who you are

      • You have worked on backend services, data pipelines and/or microservices

      • You write clean, maintainable code and love working on interesting problems

      • You have a passion for building products which will be used every day

      • You’re interested in building resilient software

      • You have experience writing Java, Node.js, and/or Python

      What’s on offer

      • Competitive salary

      • Performance bonus

      • Unlimited annual leave

      • The opportunity to make your mark in an innovative industry using the Internet of Things, Big Data and AI

      Come and help us tell the story of industrial data to the world!

      To inquire about this opportunity contact [email protected]

    • 2019 ML Research Fellows – Job Description

      Interested in working on hard problems at scale?

      IMI builds ML products and services used by some of the largest companies in the world. Come learn from our veteran team of machine learning and distributed systems experts, hailing from Stanford, MIT, Apple, and Cloudera.

      We are now opening applications for our 2019 Fellows program. You have the option of working from our San Francisco or Helsinki offices, or remotely: we have a large distributed workforce supplementing the teams in our offices, and are comfortable with remote collaboration.

      As a discipline still finding its theoretical footing, doing ML at scale tends to uncover unique problems and occasionally spark unique insights. Our work is geared towards applying some of our more theoretical ideas, as we believe this is one of the best ways to push forward the field.

      We conduct original research in areas like unsupervised and active learning, motivated by the unique problems and datasets we have access to as one of the larger users of cloud resources for ML.

      You will have the opportunity to publish with our scientists if your work yields results, and we have a strong commitment to open source code and (when possible) datasets.

      Research interests:

      We are very interested in taking a more geometric view of neural network processes. A background in algebraic geometry, representation theory, or statistical physics will be helpful.

      Separately, we are investigating future directions for active and online learning, with the unique capacity to rapidly test and apply at scale ideas in this area.

      Finally, we are pursuing some interesting directions in multi-task or joint representation learning for anomaly detection, and in time series analysis.

      Functional skills:

      We work primarily in Python for research, with pyTorch and Tensorflow being our preferred tools. You will have access to our in-house distributed training and inference infrastructure, which has been designed for ease of use but still benefits from basic knowledge of distributed systems.

      We also strive for a high degree of programming competence within our research group, as we have found that good discipline in implementing ideas makes your task easier and collaboration more pleasant. If you are one of the many excellent researchers who have never written a unit test this will likely change.

      Please send your CV, github, and a brief description of what most interests you, along with your dates of availability and preferred location to <[email protected]>.

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