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We’re currently looking for a Marketing Manager to join WP Media and be part of our marketing team.

As a Marketing Manager, you will implement, track and optimize our digital marketing campaigns. Your mission is to improve new customers acquisition and strengthen customer loyalty and retention, first for WP Rocket, and after a few months for Imagify.

What you will do:

• Plan and execute paid traffic campaigns (SEM, paid social)
• Manage and develop resources like customer reviews, videos, and ebooks
• Set up inbound marketing campaigns to drive more new customers
• Create, test and optimize landing pages to improve the conversion rate
• Plan and execute email campaigns (for promotions and new releases) using Klaviyo - our email platform: segment database, create coupon codes, send emails & reminders…
• Increase retention optimizing email flows (renewal, cart abandonment, etc…)
• Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)

Both autonomous and team player, you are able to handle various activities and to prioritize. You have an analytical mind and a good sense of detail. You will join the marketing team composed of a content writer, an affiliate manager, and a CMO.

REQUIREMENTS

• Being highly organized, analytical, and detail-oriented.
• Speaking English (French would be a bonus)
• Excellent communication skills
• Min. 3-5 years of experience in managing marketing campaigns
• Comfortable in technical environments
• Love working in a team
• In love with cats, corgies or both

BENEFITS

WP Media is the company behind WP Rocket and our other performance plugin Imagify.

Founded in 2014, we’re a fully remote distributed team of 23 people.

Here’s what we offer:

• Friendly team
• Work remotely
• Flexible hours
• Loose vacation policy
• Profit-sharing plan
• Annual Bonus
• Annual budget to go to Conferences
• Monthly budget for your remote work needs

We encourage employees to enjoy their personal life by having flexible hours and unlimited vacation. We care about the work you do not the hours you do, and we want you to feel happy and fulfilled. 🤗

We have a very strong transparency culture, within our team and to the public, for example we have a Public Salary Grid

Learn more about our Vision & Culture.

ZenLedger is looking for a talented backend software engineer that knows Ruby on Rails and AWS. You will need to dig into our sophisticated tax calculation engine debug issues. Sometimes we’ll need to fight fires to get things running again, and other times you’ll have to think deeply about some blockchain, crypto, accounting, or architecture issues.

What You’ll Do

• You will be a full time employee of ZenLedger. No consultants or freelancers
• Normal business hours, USA East coast is preferred
• Work on creating features
• Keeping the servers running
• Investigate any customer questions with our tax calculation engine to improve the product and customer experience

Technical skills

• BS Degree in Computer Science
• 2+ years of Ruby on Rails
• 2+ years experience professionally working on a WebApp (and that WebApp is the company’s product or service)
• 1+ years experience with the WebApp running on AWS
• Able to be a strong backend engineer
• Willing to be a full stack engineer

What We Are Looking For

• Has a High degree of organizational ability.
• Strong attention to detail
• Prioritization and multitasking abilities
• Strong interpersonal skills
• Working knowledge of Microsoft Excel, Word, Outlook
• Motivation to identify inefficiencies and creatively suggest ways to solve them
• Outstanding work ethic, integrity, and commitment
• Experience in customer service

• Competitive salary
• Stock options
• Exciting, fast-paced environment

ZenLedger is an Equal Opportunity employer.

We are looking for a hands-on, product-oriented engineering leader with a “find a way or make a way” attitude excited for our fast-paced environment and remote but highly-collaborative culture.

This opportunity is for someone excited for autonomy, ownership, and breadth of responsibility.

We are a brand new, VC-backed company built for speed:

• Small team, fast-paced, we all get a lot done by everyone wearing many hats.

• We are serious about optimizing our time and staying focused on the most important goals and outcomes.

• We have remote team members and are completely on board with 100% remote work.

• We coordinate using a kanban board, hold a daily standup, and mostly communicate via ad hoc video calls and Slack.

• Our software uses modern technologies, such as NodeJS and React, and it lives on the Google Cloud Platform.

Build something challenging

This isn't just another CRUD application. Your challenge will be to deliver a highly-available service on top of a dynamic collection of third-party data sources whose priority is anything other than making your job easy. Explore the limits of your own resourcefulness by designing human and automated systems that deliver true reliability in an otherwise unpredictable environment.

See if you are a fit

Must have:

• 5-10 years experience working in **back-end** applications

• 2+ years experience working with **front-end** applications

• Deep familiarity with **ES6/NodeJS** including deep understanding of promises, async/await

• Proven dedication to creating maintainable, functional and reliable systems.

• Consistent demonstration of grit, collaboration, curiosity, teamwork, ownership and integrity

• Sharp focus on company objectives and mission at hand.

• Ability to pass a background check. Have appropriate work authorization.

Ideally have:

• Familiarity with Chromium/Puppeteer and **DOM manipulation/selection**

Excited to:

• Set an example for the rest of the team for professionalism, quality of work and communication

• Contribute at a lead/architect level across the stack to Trellis technical projects, including backend code, scrapers and our frontend SDKs

• Develop and architect green field projects as required

• Directly manage a tech team of 2-4 other developers, including regular 1:1s, performance and development coaching/mentorship and project/task management and delegation.

• Work in a team environment and contribute to our culture of continuous improvement

• Produce maintainable, functional, highly reliable and performant code

• Participate in regular code reviews and process retrospectives

• Ensure the technical feasibility of system architecture and design

About Trellis

Founded in 2019, and backed by a syndicate of top VC's led by General Catalyst, Trellis is on a mission to remove the forms, hassle, and jargon preventing consumers from getting the right insurance with the best value.

We offer elegant, modern software and API's that make it safer and easier for anyone to share private insurance information and for developers to replace complex and effortful user journeys with personalized, delightful experiences.

In the market for personal lines of insurance, where $25+ billion are spent each year just on marketing and distribution, this is a very big deal. If you have car insurance, you can try our demo at trellisconnect.com/demo

About us: Givebutter powers donations, campaigns, and events for thousands of organizations – from youth robotics teams to national nonprofits – through its low-cost and user-friendly fundraising platform. The company was founded in 2016, and built entirely in-house by co-founders Max Friedman and Liran Cohen, without any outside investors.

The job: We're looking for a hard-working individual to join our company as a product engineer. This role will involve building, deploying, and maintaining production code across several Givebutter products. You will have ownership over the project you’re working on and make real product decisions on a daily-basis.

What you'll do:

• Design, build, and deploy Givebutter's fundraiser Dashboard (givebutter.com/platform)

• Design, build, and deploy Givebutter's fundraiser Dashboard (givebutter.com/platform)

• Work with our Customer Success team to find customer pain-points and feature requests that can be solved in our product

• Improve engineering standards, deployment infrastructure, product performance, testing, and code quality

• Work on new and exciting products

What you bring:

• Strong experience in React.js

• Experience in PHP (Laravel is a plus)

• Experience working with REST API’s, code packages, deployment tools

• Experience turning ideas and mockups into well-executed code

• Track record of deploying apps at scale with easily maintainable code

• Experience writing change logs and code documentation

• Design experience is a plus

• Experience building user-facing products

What you get:

• Work from anywhere: Live and work from wherever makes you happiest

• Be an owner: Get meaningful equity in the company, and ownership over the projects you work on

• Make an impact: Solve important problems for real people every single day

• Love what you do: Feel good about the work you're doing and the company you work for

Who you'll work with:

Liran Cohen is the CTO of Givebutter and will be working with you on a daily basis. Currently, Liran fills most engineering functions across the company. You'll also be working with Liran to design, engineer, and deploy code in a production environment. You'll also be working with Max, our CEO and our customer success team to understand and implement feedback from our customers.

About the Role

Tithe.ly is currently looking to recruit a full-time software engineer who is fully committed to becoming the best they can, as well as delivering great results in conjunction with the team. You will need to be able to think on your feet, be innovative and be independent when required.

This is an awesome opportunity to get involved with a growing company that practices continuous development and building something great!

Position is 100% remote / work from home - looking for someone in North America.

Key Skills

• Project requirement analysis

• System architecture and design

• Strong grasp of object-orient design and refactoring

• Test-driven development and continuous integration

• Strong written communication for technical documents

Experience

• Experience working in team environments as a software developer

• Backend development in an environment targeting the web

• Experience developing libraries, frameworks or developer-oriented tools highly regarded

• Strong experience in C#, .NET (/ .NET Core), and ASP.NET (/ ASP.NET Core)

• Experience with web technologies (CSS, SASS, HTML, JavaScript / ES6)

• Preferred experience with Entity Framework / EF Core, and some basic SQL experience

• Experience in Git

• Solid understanding of APIs and JSON

• Experience in Azure web services is a plus

Responsibilities

• Planning the implementation of new features according to project requirements

• Architecting and implementing core systems and services used by the development team

• Refactoring legacy code

• Supporting junior and mid-level developers in day-to-day operation

• Documenting both existing and newly written code/libraries

Other Requirements

• Willingness to learn and expand upon existing skill sets

• Highly motivated

• A team player & able to work without supervision

• Quick learner & show initiative

• Possess a high level of attention to detail

• Ability to effectively communicate technical information into simple terms

• Strong analytical and problem-solving capabilities

• Open to & willing to adapt to change

• Have a friendly, patient & positive nature

Benefits & Culture

You will be joining a very friendly and social team, who are highly skilled technically, where you will be working with the latest technology. Position is 100% remote / work from home! Looking for someone in North America.

Salary will depend on level of experience.

We are looking for an exceptional engineer to join our team to lead development on our front-end, which is an SPA built using Typescript + React + Blueprint.js.

Ideally, you should have over a year's experience using Typescript, in addition a modern framework such as React/Angular/Vue.js, and be excited by the prospect of building web apps that present complex ideas to users in a simple and intuitive manner. This is an ambitious project which includes interesting technical challenges, such as working with large multi-million row datasets in the browser, and parsing arrow files in the browser.

This will primarily involve work on the frontend, but -- depending on your experience -- this could also could include some backend Python/Django work including interfacing and developing our REST endpoints to make them compatible with front-end requirements.

You should like the idea of releasing to real customers regularly, and prioritise getting a great product into users’ hands for feedback and iteration. You will be working with a talented team of domain experts, data scientists, and backend engineers, and will have extensive scope to build and architect the front-end yourself, and grow the team in the future.

Please note, the role is fully remote - we subscribe to the GitLab global salary calculator - about.gitlab.com/handbook/people-operations/global-compensation/calculator . However we're looking for candidates located within Europe only at the moment.

InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

Our team is in search of a Principal Engineer to help us change the way digital products are designed.

About the Team:

This role is for a Principal Engineer in the Core department. The Core department owns the end-to-end experiences for foundational product features of the InVision web and mobile platforms such as notifications, search, commenting, document organization, navigation, onboarding, sharing, and billing. We're a uniquely horizontal department – often integrating with every InVision product area. Overseeing the foundations of the InVision Cloud offering, the Core department is also a growth-oriented department, focused on user and revenue impact.

What you’ll do:

• You’ll work closely with the Engineering Lead of the department and other Principal Engineers and architects in the Engineering org, developing the architectural strategy for large-scale cross-cutting technology and product concerns

• You’ll also work closely with Product Managers and Designers to design and develop the product’s functionality, look, and feel

• You’ll design backend microservice architectures that must be performant under load, scalable, and deliver large sets of data

• You’ll frequently work with other Product Engineering and Platform Service teams to incorporate their components, services and tools into your product; as well as, share components, services, and best practices in return

• Every day offers a variety of work, an opportunity to contribute new ideas, and the ability to share your knowledge within and outside of the InVision organization

What you’ll bring: 

• 10+ years of experience designing, building, and maintaining high volume, scalable SaaS applications from end-to-end

• Strong proficiency in Golang; or professional experience in one of the following backend languages: Node.js, Java, Ruby, Python

• Multiple years of experience debugging complex issues at every level of the stack; you can debug a web application problem all the way from the browser, through the transport, through the application and servers and databases and asynchronous queues

• Logs and core dumps don’t frighten you

• Use of continuous integration and delivery technologies at an expert level; you have the ability and interest to teach others best practices

• Curiosity to iterate and improve on solutions; you view unknowns as challenges and enjoy them

• Motivation to understand the business, our users, their requirements, and to deliver results

• Passion for continued learning and a track record of picking up new technologies and skills as you ship awesome code

• Experience mentoring and leading less experienced engineers

About InVision:

InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

We are looking for a Senior Systems Engineer to join our team and help drive the development of each of our product verticals.

Airservice is seeking to open this role to someone that is a solution driven self-starter with a proven track record of delivering production ready Serverless applications. You will work closely with our talented CTO and System Engineers to deliver high quality code that is readable, performant and scalable.

Responsibilities:

• Design and development of micro service platform APIs with deployment onto distributed architectures and specific environmental interfaces within a range of implementation environments.

• Build and maintain CI/CD pipelines

• Building of application testing, and fault finding and sandbox application builds.

• Brain-storming ideas with the rest of team, and prototyping new ideas to ensure we (and our customers) can stay ahead of the competition.

Requirements

• Proven experience (4+ years) of design and build of distributed web based applications and platforms using the Ruby and JavaScript languages and related platforms

• Experience with deployment and management of distributed applications

• An understanding of SOA and micro service design patterns and architectures

• Experience across the suite of AWS Services

• Ability to work in a distributed team, with the confidence to work independently as well as seek assistance and work collaboratively when required.

• A fundamental understanding of coding and an ability to work things out from first principles.

• An interest in other platforms and integrations, such as Chromecast, Carplay, Android, iOS, Alexa, Sonos and the like.

• Excellent attention to detail, and a desire to be proud of what you do.

• An appreciation of why design and UX is important.

• Drive to keep up to date with developments and trends in the tech and modern media world

• Strong organisational skills

• Mathematical aptitude

• Good understanding an appreciation of test frameworks, why they are used and how to implement them

• Experience with and good understanding of CI/CD pipelines and how to implement for high iteration cycles

• The ability to learn quickly

• The ability to interpret and follow technical plans

• Problem-solving skills

Perks

• Competitive salary

• Competitive equity

• A highly skilled and dedicated team that is fun to work with

• Remote work - We are fully distributed team that works from anywhere with good internet

• Hardware - your own iPad and MacBook Pro if required

About This Role

Hello prospective pickle! Design Pickle is currently seeking out a Ruby on Rails Developer to join the product team to build out amazing, creative features within our software to aid in making Design Pickle the most helpful, creative company in the world. If you're excited at the opportunity to improve user experience primarily within the Ruby framework, please read on! 

Who We Are Looking For

• First, Design Pickle isn’t your average VC funded, grow-at-all-costs-for-the-TechCrunch-feature type of company. We’re self-funded, hard-working, creative-loving, and a beautifully diverse group of people from around the world.

• Do we love pickles too? Most of us – but don’t stress. If pickles aren’t your thing, it is not a deal-breaker. We do look for a passion and interest in something though. Your unique self helps make us the great company we are today. 

• We stand by our vision, purpose and values, and these are mission-critical to how you show up every single day.

Specific to your role, we’re looking for individuals who…

• Have at least 2 or more years of Ruby on Rails experience in a professional setting or relevant equivalent

• Have a proven track record of getting things done, you’re organized as hell and completely goal and project oriented

• Know how to handle high volume, consumer-facing websites. Even better if you have worked on subscription based sites or SaaS business structure

• Excel at working independently and as a member of a small team

• Possess the ability to clearly communicate and identify areas of improvement and provide appropriate solutions with code

• Can show a breadth of technical knowledge which you use to contribute to the direction of other professional environments and developmental processes

• Are familiar with tools like Rails 5, Javascript, HTML/CSS, Git, and PostgreSQL

Key Objectives and Responsibilities

As a fast-growing company, roles always evolve. However, we want you to know exactly what you’re walking into. In the first 90-days here is a preview of what’s expected:

• Develop features using maintainable, readable, modular, and easy to change code

• Release code that is free of errors

• Continue to learn new technologies and techniques to improve the existing code base

• Revamp features within our platform such as request form, file delivery system, and revision tags

• Replace third-party softwares with similar function using in-house code

Benefits, Compensation & Perks

Compensation is always paid at above market rate for your role. Specifics will be discussed with qualified applicants.

Additionally we offer:

• 3 weeks PTO 

• Remote-work flexibility

• World-class creative office 

• In-office gym

• Paid training & personal development

• Health insurance

• Pet insurance

• New parent leave

• Team retreats, social events & adventures

About Design Pickle

Design Pickle was founded in 2015 with a vision to change lives through its creative software, solutions, and services. Since then, the company has grown to be the #1 flat-rate graphic design company in the world serving tens of thousands of clients with a team that spans the globe. 

In 2019 Design Pickle ranked on the Inc. 500 as one of the fastest-growing companies in America. 

We are a company that takes our core values to heart: 

• We are Friendly,

• Solve challenging problems with Smart-Working solutions,

• Engage the marketplace and each other guided by Truth,

• And approach every day with a Service mindset.

Design Pickle delivers: 

• Services – Our core graphic design solutions for businesses large and small

• Content – Original and stock media for creators

• Software – Experiences for clients, designers, and agencies to leverage ecosystem

• Experiences – Live events and more to further expand our clients and their businesses

DESCRIPTION

At Vizibl, we’re on a mission to help every company work together, better. We want to help all companies make a difference in the world by revolutionising the way they work together, empowering them to reach their full potential.

We’re off to a great start too. Teams in some of the world’s largest enterprise companies are already collaborating with their suppliers through Vizibl and transforming the way they work to drive innovation together.

We welcome people from all backgrounds who seek the opportunity to help build a future where every company sees the benefit of working openly and collaboratively. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s help every company work together, better.

Are you interested in building products that challenge the status quo in the enterprise space? Do you enjoy an abundance of autonomy with just the right amount of alignment? Vizibl is looking for an experienced Front End Engineer who is passionate about building beautiful solutions that solve complex problems. This is an opportunity to drive exciting new projects that will help change the way the world’s largest companies work with each other. The position is remote and is full-time.

We’re looking for a Front End Engineer to join one of our product squads to take ownership of several platform verticals to help develop new and exciting features as well as improve and maintain existing stuff.

We’re working with some of the world’s biggest companies from pharmaceuticals to telecoms. Our unique blend of Enterprise know-how coupled with our beautiful and usable products is one of the things our customers love about us.

2019 will be a critical year for Vizibl as we transition and grow rapidly, so you’ll play a key role in helping ensure our product team values are deeply ingrained in our products. You'll also be involved in hiring to increase the size of the team later in the year. The ideal candidate is a self motivated person that thrives on a challenge. They don’t settle for OK and have a desire to integrate themselves deeply into the working of the business.

As this is a fully remote position we'll be looking for strong communication skills and the ability to motivate yourself and your team to work independently.

If this sounds like your sort of challenge we'd love to hear from you.

Open to Everyone

Vizibl is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

REQUIREMENTS

Working for Vizibl you’ll...

• Have a huge amount of autonomy

• Work with cutting edge technologies inside of our micro-component architecture

• Be responsible for planning and developing solutions end to end

• Be an ambassador for our product values

• Contribute to a positive and empowering company culture.

What You’ll Need

• Have experience working in a professional engineering team

• 3+ years of JavaScript experience, including concepts like asynchronous programming, closures, types, and ES6

• 3+ years of HTML/CSS experience, including concepts like layout, specificity, cross browser compatibility, and accessibility

• Strong UI/UX experience

• To write performant JavaScript/CSS

• Experience with Git

• English fluency and excellent communication skills

• Experience with TDD/BDD methodologies (Jasmine, Protractor)

• A desire to learn and improve

We’ll be impressed if

• You have experience working in an agile team

• You have experience working in a remote team

• You have experience working with micro-component front end architecture

• You’re familiar with the enterprise project management space

• You’ve integrated with large corporate IT environments before

We are always looking for passionate people to join our team.

We are looking for Software Engineers to build high-quality software for both internal products and clients. In this role, you will be working alongside industry-leading developers, designers, and QAs to solve problems using software. You will have the opportunity to deliver high-quality work with clients ranging from fast-growing startups to multi-million dollar corporations, while developing and building your own skill set.

Responsibilities

• Write clean, secure, efficient and maintainable code.

• Solve complex technical problems.

• Work with stakeholders to discuss and gather requirements.

• Optimize the application for scalability and performance.

• Improve internal documentation and reference books.

Requirements

• M.Tech / B.Tech in Computer Science or Master of Computer Applications (MCA).

• Experience with building software using at least one of these programming languages: Ruby, Python or JavaScript.

• Working knowledge of Git and GitHub.

• Ability to learn and to write production-ready code.

• Attention to detail.

• Strong problem-solving capabilities.

• Benefits & Perks

• Competitive salary.

• Remote work. Remote work is not available to candidates who would be joining BigBinary straight out of college for a period of one year.

Loco2 is looking for an experienced mobile engineer to help us deliver a world-class mobile experience through our hybrid iOS and Android apps, combining fully native views with our single-page application (see below).

This is a full-time position, working office hours, usually from 9.30-6 GMT. There’s flexibility in working hours and we offer a generous holiday allowance and a salary that reflects your experience.

This is a remote position, although you may be required to visit the office in Old Street to attend business meetings, events, and so on.

At Loco2 we care deeply about building an inclusive, open and supportive work environment. We behave with respect for people and the planet and are seeking a diverse range of candidates that share these values.

About us

We're a small, passionate and cosmopolitan team, with a healthy remote-first culture and an office in London. Our success is built on trust, empathy and shared knowledge, with our users at the centre of what we do. We're proud to have an average rating of 9 out of 10 on Trustpilot after nearly 50,000 reviews.

We’ve been selling tickets since 2012 (read our full story here), and we’re growing rapidly as the business matures. Our goal is to scale effectively whilst continuing to delight our users.

Our culture

Why join us

• We have high standards for our code. If you care about security, performance, and reliability, you'll fit in with our team.

• We strive to learn and improve together in a supportive environment as the wider tech ecosystem evolves.

• We offer flexible hours and a well-designed remote working culture built on trust. Work around your schedule and when you’re most productive.

• Our days are not full of meetings and needless distractions. Allowing others to achieve flow is a big part of supporting each other. We strive for a balance between collaboration and focused independent work that works for everyone.

• Everyone is encouraged to ask questions, think creatively and suggest new working practices. We have a small team so your voice will be heard.

Tech stack

• Our current mobile applications present the website on mobile devices in embedded web-views. We’re sticking with this hybrid approach (i.e., we don’t intend to have fully native apps any time soon) but are now transitioning our traditional multi-page web application to a React-powered single-page application (SPA).

• Once we’ve transitioned to the SPA, more functionality and UX elements will be consistent across our mobile website and applications, but there will remain areas where we’ll need to use native functionality. One of Loco2’s main goals is to be useful to customers when they are travelling, and building an exceptional mobile UX that feels truly native is one of our biggest goals for the future.

Whilst we don’t expect you to be a master of everything, you should have some familiarity with our mobile stack:

• A React + TypeScript SPA

• A hybrid iOS app written in Swift

• A hybrid Android app written in Kotlin

Other things you might get involved with, if you wanted to, include:

• A traditional multi-page web application written in Ruby on Rails, using CoffeeScript and SCSS

• A Ruby library for communicating with train-booking APIs

• AWS-hosted Docker infrastructure, with continuous delivery

About you

We're looking for a senior engineer with at least a few years of professional mobile application development experience. Our definition of "professional" includes:

• Taking pride in our work

• Writing automated tests for (most of) our code

• Keeping things consistent (e.g., code linting)

• Constructive peer reviews

• Writing clear, modular, maintainable code

• You should also be familiar with our front-end tech stack. It's important that you be comfortable working on the iOS and Android parts of our codebase. You should also have some skill with React and TypeScript.

Our ideal candidate will also:

• Work hours that have some overlap with London daytime

• Be motivated by Loco2's mission

• Speak English fluently

• Be happy with a salary within the range of £55,000 to 70,000 (or equivalent in another currency)

• Be comfortable reading and writing clear, declarative English sentences. Because we work remotely and have a lot of written documentation, good communication is just as important as good code.

• Have a keen appetite for self-improvement and growth, but won't hesitate to ask for help when needed

• Strive to discover and understand the root cause of problems

• Suggest new and improved solutions, rather than treating the symptoms

Your role.

Wifinity is growing, with many new projects and very interesting challenges on the horizon. To take them head on, we are growing our software development team, which is fully distributed. We are searching for senior software engineers capable of learning new technologies on demand and hit the ground running.

Our stack contains Docker, Rancher, Cattle, AWS, GCP, but we are definitely moving to Kubernetes and maybe even out of Rancher. We care about testing, continuous integration. We use Git for source control, with GitHub. You are welcome to use any editor, any OS, whatever tools you are happy with.

Wifinity provides wifi installations for big venues, buildings, holiday parks, military bases, etc. We do the hardware installation, and provide the software for provisioning of users and customers. We have many interesting projects coming up, including mobile applications, possibly embedded development as well as our usual full stack web development. There will be a lot of opportunities to move around different technologies and projects. This post is for back-end development, but all developers are welcome to do either front-end or back-end.

What you get.

• Fully remote position, work wherever you are.

• Flexible hours, work whenever you want.

• Various projects to move around to keep things fresh.

• Work with ex-Googlers and ex-YCers.

• Gym membership cover (up to £50/month).

• Private health care (depending on location and up to £50/month).

• Inclusive and diverse culture.

What we need.

• 6 years or more of experience working in a commercial environment doing SRE, devops, sysadmin, etc.

• Demonstrable experience learning new technologies on your own.

• Experience with Docker and Kubernetes.

• Experience with AWS or GCP.

• Familiar with SQL databases, either PostgreSQL or MySQL.

• Curiosity about networking.

• Version control experience.

• Residency in a timezone that's up to 3 hours ahead or behind UTC.

• Fluid written and spoken English.

Nice to haves:

• Rancher experience.

• Familiarity with Cattle.

• Mentorship experience.

• Mobile development.

• Knowledge of Git and GitHub.

Anyplace is a marketplace that allows people to secure flexible-term furnished housing rentals. We are currently available in 20+ cities across North America and Europe.

Our mission is to free people to live wherever they feel inspired to go by providing modern, dependable, turn-key living and accommodations anyplace in the world.

DESCRIPTION

• Develop our Angular 5+ web app

• Develop and maintain APIs using Rails 5 API.

• Implement new features for our website/dashboards using Angular

• Implement Hotel Inventory API connected with 3rd party vendors

• Refactoring source code and design test cases

• Work closely with founders, a backend engineer, and a front-end engineer to implement new requirements to ship better user experience

• Take initiative to improve usability and reliability as a full stack engineer.

STACK

• HTML5, SASS, Typescript, Angular 5+, Node.js, Ruby, Ruby on Rails, PostgreSQL, Nginx, AWS

REQUIREMENTS

• 2+ years of Javascript, HTML, and CSS experience (as well as active proficiency)

• 1+ years in web application development using Angular 2+ / AngularJS or other web framework ( React/Redux )

• 3+ years of Rails development experience

• 3+ years as a professional full stack engineer

• Entrepreneurial spirit

• Self-starter

• Fast learner

BONUS

• Experience with React/Redux or other web frameworks

• Experience with Typescript

• Experience with Node.js

• Experience with Material UI

• Experience with AWS

• Experience with leading an engineering team

• Desire to lead an engineering team in the future

• Degree in computer science or a related field

OPPORTUNITY & BENEFITS

• Stock option

• Travel stipend

• Continual development stipend

• Growth opportunities where your impact can be as big as you want

You’ll be one of our early employees. We expect every early employee to have an entrepreneurial mindset and create things that haven’t existed before.

For those who want to work at an early stage startup, we truly believe Anyplace is the place for you!

Get to know us

We create open source software that puts users in control over their online browsing experience. Our desktop and mobile products, such as Adblock Plus, Adblock Browser and Flattr, help sustain and grow a fair, open web, because they give users control while providing user-friendly monetization. Our most popular product, Adblock Plus (ABP), is currently used on over 100 million devices.

What you’ll do

• Work on Android SDK, LibAdblockPlus and chromium integration.

After your morning coffee, you’ll be expected to...

• Develop Adblock Plus SDK and its integration using your Java/Kotlin, JavaScript and C++ skills

• Solve problems such as optimizing memory usage and performance for our mobile partners, and of course striving for a high adblocking quality

• Ensure the stability of our SDKs across all platforms and partners

• Ensure that partner requests are answered and implemented, and that partners are satisfied

• Keep up with changes related to Chromium versions and translate these into the required changes for our libraries

• Work with other team members for code reviews and coordination of QA

What you bring:

• 4+ years of software development experience

• Ability to solve compatibility problems using Kotlin, Java, C++, JavaScript and Python

• Understanding of how the web technically works

• Comprehensive knowledge of the Android SDK and OS

• Experience working with complex software projects

• Experience with concurrency/multithreaded development (both C++ and Java/Kotlin)

• Experience with Building Systems (e.g. GNU make, gradle)

• Experience of cross platform native development (Android, iOS, Linux)

• Experience of UI and Unit-testing for Android

• Knowledge of version control systems (git)

• Fluent in both verbal and written English

• Proactive problem solver with a good attitude

It’s awesome, but not required, if you have...

• Knowledge about Java or other programming languages

• Experience working on open source projects

• Understanding of the ad tech landscape

• The ability to speak Mandarin (not at all required, but would be amazing)

A little bit about the team you’ll work with

The Distribution Partners team works on growing eyeo’s number of users by finding and collaborating with partners that help us scale our user base. Our partners include leading players in the browser and OEM markets; we collaborate closely with them to integrate ad-blocking technologies into their projects. We do this by providing, maintaining, and constantly updating the SDKs that make it easy for our partners to integrate with us. We add features and functionality based on partner feedback and new trends in the markets around us.

Company Overview

Songspace is a growing music technology company based in Nashville that designs, builds, and delivers innovative products and services for music creators, publishers, and labels to manage music catalogs, collaborate with other creators and rights owners, send and share songs and playlists, and organize the creative workflows in music rights management. The foundation of the company mission and culture is a shared passion for music, music creators, music rights, and technology.  We work closely with creators and rights holders to ensure our products and services provide a superior experience and value. We continually strive to earn the trust of the thousands of publishers, labels, and creators around the world that rely on our products to manage, promote, and deliver their music copyrights and recordings.

Job Overview

Songspace is seeking an experienced Data Developer/Engineer to build and manage the data tools, applications, models, processes, and workflows that support the efficient and automated management and provision of the company’s data across internal systems and external products, the ingestion of multimedia files and metadata provided by our clients, and the exchange of data with our business partners.  This role will also analyze data and create/run SQL queries to deliver information to various teams across the company. The ideal candidate will possess a strong understanding of data pipeline tools, processes, platforms, storage, and databases, as well as the full data lifecycle across ingestion, integration, provision, and deprecation. This position offers an opportunity to design, build, and manage mission critical data applications and products in an interesting and fun industry, with self-direction and autonomy.

Job Responsibilities

• Design and create new, and improve existing data pipelines, tools, and processes to facilitate the efficient and automated movement and exchange of data between internal systems, external customers, and 3rd party data providers

• Build and operate stable, scalable, automated data pipelines that cleanse, and integrate disparate data sets into a common, standardized format for use in both transactional processing and reporting

• Manage and perform ingestions of music metadata and multimedia assets from music creator, music publisher, and record label clients

• Manage daily monitoring of content delivery queues and troubleshoot/resolve delivery errors

• Technical data point of contact for our clients, external data providers, and internal Client Services team

• Advise and guide new clients and their technical team when integrating with the Songspace platform

• Investigate, troubleshoot, and solve technical data issues, escalating unsolved issues to the appropriate team

• Create and sponsor ideas and work with internal teams to develop new tools that will assist clients and/or internal stakeholders to automate and optimize data workflow and data accessibility

• Work with the technology teams to plan, prioritize, and manage technical backlog of data deliverables

• Create and Maintain scripts to automate daily tasks

• Perform custom SQL queries and run existing scripts and queries upon request

• Create and Maintain test data, and Perform/Test upgrades, code changes and bug fixes

• Create and Maintain documentation of code, scripts, tools, applications, and processes

• Train team members in use of internal data tools

Requirements

Job Qualifications

• A minimum of 3 years of relevant data development and technology experience is required

• Bachelor’s degree or demonstrable equivalent experience in a professional engineering or technical discipline such as Computer Science, Mathematics, Statistics is required

• Experience with designing, developing, and using custom ETL/ELT code and processes is required

• Proficiency in writing efficient and reliable code in python and/or php is required

• Proficiency with SQL is required (MySQL preferred)

• Experience working with relational databases and data schemas is required (MySQL preferred)

• Experience creating, implementing, and using REST APIs is required

• Experience with Agile software development methodologies is required

• Must be experienced and comfortable working independently and with small, distributed teams

• Must seek and be open to new ideas and solutions and be proactive in problem solving

• Must be curious and invest time to develop and expand knowledge and proficiencies for self and others

• Must be proactively communicative and possess strong written communication skills

• Must be legally eligible to work in the United States

Preferred

• Experience with music data standards (DDEX, CWR) and audio files (.mp3, FLAC, WAV) is a big plus

• Experience with *nix CLI and shell scripting is preferred

• Experience with git a plus

• Experience with AWS S3, EC2, RDS, Lambda, Redshift and familiarity with implementing and supporting AWS data pipelines a plus

• Experience with data visualization tools is a plus

• Proficiency with Java, C/C++, Perl is a plus

• Experience as a tech support/account manager or client-facing project manager a plus

Benefits

The Songspace company culture is grounded in a shared passion for music, music creators, and technology. We take pride in building and delivering high quality, best of class products and experiences to our customers. We are a small, collaborative, and inclusive team that encourages and thrives on new ideas, challenges, and opportunities. We believe in ensuring and contributing to a healthy, supportive, productive, and rewarding work environment for every team member. 

In addition, Songspace offers eligible team members the following benefits:

• PTO

• Health, Dental, Vision Insurance

• 401(k)

• Flexible Hours

• Remote Work (eligibility based on role/experience)

ABOUT BALENA

Balena's mission to unlock the potential of physical computing by removing friction for IoT fleet owners. We believe that edge computing is the next major computing paradigm, and every new computing paradigm needs a scalable development platform to match. We're building that platform with a complete, end-to-end solution that makes it easy for any developer to build applications for IoT and the Edge.

Our software platform helps developers build, deploy and manage code on connected devices. We brought Docker to embedded GNU/Linux devices in 2013 and have been building our toolkit ever since. Our core product is the balenaCloud platform, but we also maintain a variety of successful open source projects including Etcher, openBalena, balenaOS and balenaEngine and made contributions to high-exposure projects such as Docker, Electron, and AppImage. We've also recently released our first hardware product, the balenaFin.

Our technology is open, standards-based, and proven in production across a wide range of scenarios from robotics, drones, smart buildings, 3D printing, agriculture, medicine, and more. Our investors include OpenView, Threshold Ventures, Aspect Ventures, GE, and Ericsson.

Balena is a highly distributed, remote-friendly company We rely on clear communication and the rule of "assume positive intent" to help us work together across time zones, cultures and first languages. As an organization, we have little hierarchy, and organize as needed to build complex features and solve big problems.

ON BEING A FRONTEND ENGINEER AT BALENA

Balena maintains plenty of front-end applications, ranging from our complex user-facing web dashboard, to Node.js command-line tools. In this role, you will be working on JavaScript-based user interfaces that target both a web browser, as well as a terminal emulator. You will find yourself writing non-trivial JavaScript, TypeScript, and CoffeeScript code. This will be a full-time role.

RESPONSIBILITIES

• Actively invest back in our own technology, libraries, and frameworks

• Understand security best practices and strive to apply them in your work

• Be highly motivated to produce great code

• Evaluate customer requirements and other inputs to determine the scope and timing of new functionality

• Push for delivering delightful user experiences

• Closely collaborate with our UX/UI designers

• Move between all major operating systems to ensure we provide consistent experiences

• Unify how balena builds user interfaces, and actively contribute to Rendition, our shared GUI/CLI components toolkit

REQUIREMENTS

Need to have:

• Desire to make yourself and others more effective. You'd be bothered by an inefficient process

• Good understanding of software engineering practices and how to apply them

• Excellent written communication skills, and fluency in English

• Self-discipline to take on a project and push it to completion without too much management. You also know when to ask for help

• Experience with Node.js

• Experience building single-page applications with React, or any similar modern framework

• Understanding of the command-line interface

• Understanding of backend systems and how they interact with front-end applications

Nice to have:

• A sample of your work (URL or attached sample)

• Contributions to OSS projects (please include a URL)

• Having worked remotely before

• Experience with balena as a user

• Experience with embedded GNU/Linux, anything ranging from personal projects with a Raspberry Pi to commercial or industrial scenarios with custom devices

• Experience with Angular.js v1

• Experience with Docker

ABOUT WORKING AT BALENA

We come from 15+ countries, and we embrace a remote culture with flexible hours. To us, this means being highly productive while still maintaining a healthy work-life balance. You need to be able to work remotely, and have a dependable internet access available so you can join video calls.

We are an equal opportunity employer and value diverse backgrounds. We maintain a work environment in which team members are treated with respect at all times and in which thoughts and ideas can be shared openly.

We communicate proposals, discuss with others in the team and accept feedback if it makes the result better. We value the ability to learn, which is more important to us than knowledge of specific technologies. We know that learning fast means being outside our comfort zone, which is OK -- we'd rather grow than let our assumptions get in our way.

BENEFITS

• Work with an extremely talented, diverse team

• Equipment of your choice

• Remote-friendly

• Flexible working hours

• Flexible vacation policy

• Annual company gathering in an international location

• We send you hardware for side projects!

We're looking for a talented senior engineer to help build, manage, and scale our Ghost(Pro) PaaS infrastructure, serving over 500M requests/month. This is a key role working in a small team and reporting directly to Ghost's CTO.

Hey there! We're looking for a new member to join the Ghost team, maybe that's you?

We're a non-profit organisation on a mission to create modern, independent publishing technology to power the future of online journalism.

This is not a rocket-ship. You won't find any unicorn glitter or exponential curves around here, just a real company with a sustainable business which has been profitable from year 1 and has been growing healthily ever since. Currently our Annual Recurring Revenue is $1,700,000 - and annual net revenue is about $2million. We're very transparent about our mission and our metrics, you can read all about us.

Ghost is a full stack web application for running independent publications. It’s one of the most popular modern open source projects in the world, and is used in production by tens of thousands of websites and companies.

Chances are you've already visited and read sites which run on Ghost. Our users range from hugely popular bloggers like Jeff Atwood, Troy Hunt and Joel Gascoigne - through to some of the world's largest organisations like Apple, Square, DuckDuckGo, OpenAI, CloudFlare, Digital Ocean, Mozilla, Napster, Tinder, OkCupid and many, many more.

Ghost as a business is made up of two primary products:

• Ghost - An open source CMS/app which can be used for free by anyone

• Ghost(Pro) - A fully managed hosting platform with powerful automation

The platform is targeted at professional/business users, and in turn funds the entire company to build free, open source software for everyone.

As the company grows, we’re looking for an experienced infrastructure engineer to join the team and lead the development of our Ghost(Pro) platform and services. This is a senior role reporting directly to Ghost’s CTO, Hannah, with plenty of freedom and control to architect a real production system which is already serving over 500million requests a month - with a ton of room for improvement.

What we're looking for

All of our infrastructure and systems have gone through several iterations, but have ultimately been built by a small/scrappy team of passionate developers without significant prior sysadmin experience. Our platform these days is pretty solid, but it took us a long time and a lot of trial and error to get here. What we’re looking for now is someone who is comfortable and confident in leading our architecture and taking it to the next level.

For this position, we're explicitly looking for someone experienced (5+ years sysadmin experience, minimum) and confident in taking on a broad set of responsibilities managing, deploying and maintaining complex projects across several different environments.

Extensive experience in systems management and automation is a must. Experience specifically relating to web hosting at scale, continuous integration, monitoring and performance management is a huge advantage. Previous remote work and startup experience is also very valuable.

Our infrastructure is comprised of about 100 servers across two datacenters, running Ubuntu and managed with Saltstack, sitting behind a fairly deep CDN integration. Most common tech across our instances includes MariaDB, Nginx and Phusion Passenger, LXC, Gluster, and a lot of JavaScript.

This role requires someone who is exceptional at clear, frequent communication, especially when identifying and responding to infrastructure failures, as well as…

• Analysing infrastructure requirements and optimisations based on app performance and user load scenarios

• Database clustering and replication management

• Monitoring and on-call alert management

• Common security issues and mitigation strategies

This role would be well suited to someone in an existing ops team at a fast-paced technology company looking for a more senior position where they’re able to have more control and leadership of systems architecture across a company. There are many of opportunities for growth here as the team expands!

We don't mind where you're based or what hours you work, but this role does require reasonable working-hours overlap with the rest of our internal/ops engineering team in Europe, as well as availability to be on-call on a rotating schedule in the event of downtime

We value diversity of all types at Ghost and our team is made up of a kind, thoughtful group of people with a wide range of backgrounds. We have as many people who speak German as we do English and our engineering team contains as many women as it does men. Some of us are single, others are married, while others are parents. We actively try to find people with different perspectives and experiences to the ones we already have.

All jobs at Ghost come with

• Competitive salary

We pay well at market rates reflecting both location and experience

• Fully remote work

Work from anywhere in the world, or travel continuously if that's your thing. Everything we do is online. As long as you have wifi, you're all set.

• All the tech you need

We'll pay for whatever hardware and software you need to work and make sure you're regularly upgraded to the latest versions.

• Office costs covered

Whether you prefer a home office or a co-working space, we'll help pay for it.

• Personal development

An annual budget for books, courses, conferences and travel expenses.

• Twice annual international team retreats

Every 6 months we get the whole crew together for a week away. The last few trips have taken us to Dubai, Thailand, Austria & Egypt.

• 3 day weekends, all year long

We close the office on the last Friday of every single month. Enjoy!

• Unlimited paid vacation*

*Minimum 2 weeks per year, if you don't take it yourself, we kick you out of the office in December until the new year rolls around.

• Paid parental leave

When the time comes to welcome a new member of the family, we offer 3 months fully paid parental leave.

• Guaranteed pay-reviews

Everyone at Ghost receives annual pay reviews to update their salary for market rate changes and inflation.

• Dog friendly office

Just kidding we literally don't have an office - but apparently tech companies think is an important detail to put on job descriptions and we didn't want to feel left out. So, um. Feel free to work with your dog.

Cats are cool, too.

How to apply

We’re profitable, we have unlimited runway, and we have very healthy revenue growth. There's no investor pressure, time limit, or need to hire as many people as fast as possible to fill a fancy office. We want to keep the team small, automate as much as possible with robots, build great software, and enjoy our work. Those are the things we optimise for. If that sounds like a good fit for you, then we’d encourage you to get in touch.

All jobs at Ghost start with an application form, progressing to 1-2 short interviews, and finally a (paid) trial project assignment.

Rather than trying to guess if we'll work well together based on lengthy arbitrary interview questions or challenges - instead we invite promising candidates to work on a real life trial project with us and pay them for their time. Trial projects are typically 20-30 hours of work, and give us an opportunity to get to know each other prior to pursuing a full time offer. It’s also a chance for candidates to get to know the Ghost team and make sure that it’s a good fit for them.

The button below will take you to the application form for this position where you can tell us a little more about yourself. Or, if you know someone who would be a great fit - maybe send them a link to this page?

Please note: For this particular position at Ghost we are explicitly looking for someone who is based outside of North America.

Craft the core user-facing Flip product experience.

At Flip, we're always looking for top tier frontend engineers and designers to join our core product team. From public pages like listings and search to e-signing lease agreements to guiding an Instant user through a move out, Flip aims to create interfaces that inspire trust and transform the extraordinarily tedious process of moving into something bordering on fun.

The core experiences you might be working on:

Taking Flip Instant users from the moment of purchase to move out. You'll create the core experience of receiving a move out package, setting up automated viewings of their apartment, getting notified about services like cleaning, and any necessary communication or documents required along the way.

The experience of renting a Flip apartment. Interfaces for putting down and managing security deposits, automating rent payments, requesting a service appointment, and even things like renting furniture or putting items in storage are all fair game.

Our public-facing content and experiences like search, listing pages, Learn content, and building pages. Site speed is an absolute critical measurement for our company, and so you'll work with extreme performance and bundle size constraints.

The experience of listing an apartment on Flip and reviewing inbound renters. Everything from viewing an initial application with credit and income information, to providing building-specific requirements, documents and paperwork.

We're looking for engineers that care about design as much as they care about performance. You'll need to have an attention to detail not just for how things look, but also how they feel. For this role, we like to see examples of frontend experiences that were both designed and built by applicants.

The technologies you'll use are:

• Javascript (quickly transitioning to Typescript)

• React and ApolloGraphQL

• CSS and Sass

We're looking for engineers with experience, but it doesn't need to be traditional. Experience with our specific stack is useful, but not critical.

Description:

Postmark (a product of Wildbit) is a cloud email infrastructure product that allows businesses to send and receive transactional email from their applications. We aim to make email seamless, dependable, and easy for development teams. We exist to support our team, and our values and products reflect the care and intention that we operate with. You would be joining a small team of ~30 people, where you would have the opportunity to make a big impact on the evolution of the Postmark product.

Our Technology

We are transitioning Postmark from a co-located mixed-OS environment to a cloud-native app running exclusively on Linux. You will be primarily working in C#/.NET, but other technologies and infrastructure you will use on a daily basis include: AWS services (such as Lambda, RDS, and ECS), MySQL, Elasticsearch, RabbitMQ, Kafka, Grafana, Kibana, and others.

The Role

As a Senior Software Engineer on the Postmark team, we’re excited for you to:

• Contribute C# code to improve and enhance our APIs and backend services

• Design software that strikes the right balance between delivering on business needs and delivering the quality of code you are proud to ship

• Guard the health of our systems — you’ll be part of an on-call schedule and help mitigate system abuse by spammers

• Set clear expectations around your work, knowing when to break down nebulous tasks into manageable parts, and communicating that to your teammates

• Shape the Postmark system over time to remain highly reliable and scalable, through system design, infrastructure improvements, code optimizations, or other technical initiatives

• Be a partner to Customer Support, Product, and Design, and collaborate with those teams cross-functionally

Typical day-to-day tasks could include:

• Designing and scoping out the software needed to support company initiatives

• Building RESTful APIs

• Adding and managing new services and queues

• Maintaining Windows and Linux servers

• Building and scaling out infrastructure using automation tools such as Terraform and Ansible

• Optimizing queries in MySQL

Requirements:

Engineers on Postmark have a tremendous amount of autonomy on the technical direction of our product, but are held to a high standard for the reliability, maintainability, and usability of code they write. With this autonomy, individual engineers are expected to evaluate the current landscape of our product, as well as consider future directions to develop the best solution for today, with the understanding that there will be inevitable time constraints associated with growing and maintaining a successful product like Postmark.

You will be a great fit for this role if you have a strong technical point of view that is coupled with pragmatism and an ability to execute. You should also be an excellent communicator and approach your conversations with a level of care and empathy.

Ideally, you have:

• Experience designing, building, and operating large systems with varying scalability, availability, and performance requirements

• Experience with various deployment architecture paradigms, such as zero downtime deploys, canary servers, etc.

• Implemented web services using Twelve-Factor app principles

• Familiarity with email-specific topics, such as SMTP, SPF, DKIM, DMARC, etc.

• Managed system infrastructure and built system automation tools

Benefits:

• Remote-first team — we optimize for asynchronous communication and creating space for focused-work

• Full health benefits for US-based team members: medical, dental, vision (100% paid for employee and spouse/dependents)

• Company-paid retreats

• Quarterly profit sharing

• Conferences and career development

• Currently experimenting with 4-day work weeks with flexible hours

• Wildbit is an equal opportunity employer and proud of it.

We’re committed to building a diverse team, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. At our core we believe deeply in diversity, inclusiveness, and acceptance as all being key parts of a healthy team.

About us: Givebutter powers donations, campaigns, and events for thousands of organizations – from youth robotics teams to national nonprofits – through its low-cost and user-friendly fundraising platform. The company was founded in 2016, and built entirely in-house by co-founders Max Friedman and Liran Cohen, without any outside investors.

The job: We're looking for a hard-working individual who will become the first member of our Customer Success team. This will be a diverse and unique role spanning the entire customer journey — from support to sales to marketing. No previous experience is necessary, but extremely strong writing and communication skills are a must.

What you'll do, and why:

SUPPORT - As Givebutter has grown, so have our customers! We now power donations for more than 2,000 organizations, ranging from little league baseball teams raising $5,000 per year to national nonprofits raising over $500,000. Your job will involve supporting these awesome customers. This may include:

• Answering customer's questions as they have them

• Writing Help Center articles so customers can answer their own questions

• Improving our customer onboarding flow to help maximize conversions

• Leveraging Intercom, our support tool, to its fullest potential

• Managing customer feedback and feature requests in Givebutter's Community Portal alongside our engineering team

SALES - While most Givebutter customers sign up themselves in minutes, bigger organizations often need a bit more handholding. Your job will involve converting more of these high-value customers. This may include:

• Scheduling demos and calls with potential customers

• Creating sales documents and materials

• Building relationships that persist from sales to support

MARKETING - The majority of our customers hear about us through word of mouth. Your job will involve keeping us top of mind for them. This may include:

• Contributing to our monthly email newsletter

• Writing occasional blog posts

• Managing our testimonials and reviews campaigns

• Interacting with customers on social media

• Creating and sending out Givebutter swag!

What you bring, and why:

• PEOPLE SKILLS – you have exceptional written and oral communication skills. Your ability to interact with customers and generate positive outcomes is the most important aspect of this job. The majority of your work will involve working one-on-one with customers, who are the lifeblood of our business.

• WORK ETHIC – you love working in a fast-paced, startup environment. You'll have lots of flexibility, ownership, and autonomy — this is not your typical 9-5.

• PASSION – you are passionate about Givebutter's product and mission. You'll have the opportunity to truly change people's lives, and it's important that you are passionate about doing it.

• CRED – Meaningful academic or professional experience. We love portfolios!

What you get:

• Work from anywhere: Live and work from wherever makes you happiest

• Be an owner: Get meaningful equity in the company, and ownership over the projects you work on

• Make an impact: Solve important problems for real people every single day

• Love what you do: Feel good about the work you're doing and the company you work for

Who you'll work with:

Max Friedman is the CEO of Givebutter and will be working with you on a daily basis. Currently, Max fills most Customer Success functions along with Liran Cohen, Givebutter's CTO. You'll also be working with Liran and our engineering team to share and communicate customer feedback as well as product updates.

We are looking for a Customer Support specialist to play an integral role within the Commercial team.

Initial responsibilities encapsulate support tasks for onboarding, sales acquisition and client success; this role can evolve into the direction YOU wish to take your career, in concert with the goals of the business and contributing to propelling it forward.

Responsibilities

Onboarding: Interact with customers and Client Success team to implement AirService solutions. Shepard new accounts through our white-glove process during this critical juncture of the customer lifecycle, all the way to go-live.

Work tasks include:

• Client content curation for guest experience platform, assisting with set up and updates

• Account reconciliation

• Monitor inbound support queries

• Author client facing reference material, such as Zendesk articles

Commercial sales support: You will work cooperatively with our acquisition team to achieve company sales goals. Our business runs on Salesforce, thus your ability to work within this platform is key to managing the sales pipeline.

Work tasks include:

• Market research and development

• Salesforce - report interpretation, email campaign tracking, entry of new leads and contacts

• Preparation and development of sales collateral

• Assistance with coordination of meetings

• Assist with creation of outbound marketing campaigns

Attributes

• Excellent written and verbal communication skills

• Meticulous attention to detail

• Driven, motivated person who desires an opportunity to learn and grow with a leading-edge technology company in the hotel/resort space

• Ability to think for yourself and understands first principles thinking (why is it done like this, can it be done better) rather than accepting the status quo

• Time management skills across multiple small competing projects

• Excellent facilitation skills - helpful, positive, warm

Skills – we employ a host of tools to keep us focused and efficient. Here are some of what you’ll be using in this position:

• Salesforce

• Slack

• Zoom

• MS Office

• Photoshop

Perks

• Competitive salary and equity package

• Exposure to a highly skilled and dedicated team that is fun to work with

• Flexibility - We are fully distributed team that works from anywhere with good internet

• Bonuses – contributions to successful onboarding and sales will be rewarded with quarterly bonuses in this support role

Process Street is currently seeking a full-time Customers Support Specialist.

As a Customer Support Specialist, it will be your responsibility to address inbound customer inquiries via phone, email, and live chat.

At Process Street, Customer Support Specialists are a primary line of communication between the organization and customers. In your role as a Customer Support Specialist, you will get the chance to work with companies ranging from fledgling start-ups to Fortune 500 enterprises from across the globe in pretty much every industry you can think of.

Aside from addressing customer inquiries, Customer Support Specialists perform a critical function by passing customer feedback and challenges to the Engineering, Product and Executive team.

Responsibilities:

• Respond to email, live chat and phone inquiries from existing customers and prospects

• Advise customers on the best way to use the software to meet their needs

• Track customer interactions in CRM system

• Assist prospects during trial period to ensure they understand product functionality

• Serve as a conduit for customers to communicate product and feature requests to Product Managers

• Backup Customer Success Managers in dealing with large customers

• Contribute to the Support Knowledgebase

• Conduct product demos with prospects and customers

Skills:

• 1-2 years experience preferred

• Strong English communication skills – both verbal and written

• Strong technical ability

• Experience with SaaS software a bonus

• Attention to detail

• Customer-centric outlook

• Must be able and willing to work remote

At Draftbit, we believe that software should be a democratizing agent that makes it possible for anyone to turn their app ideas into reality.

Draftbit is a collaborative product development tool, focused on mobile apps. Our platform allows technical and non-technical teams to work together to build native mobile apps. Apps built in Draftbit produce high quality React Native code that can be exported at any time so you can build inside and outside our platform.

Backed by world-class investors (including Y Combinator), we have aggressive growth goals and are looking for a Community Manager to help us achieve our vision.

About The Position:

We’re looking for a Community Manager to join our small but fast-growing team. Community management doesn't have a single definition, so here’s how we’re thinking about this opportunity:

• We're looking for someone to be on the frontline of all our customer communications - you will own all of our customer success channels (Discourse, Intercom, Readme/documentation & FAQs, etc)

• In addition to being highly available and responsive to all of our inbound customer communication, we expect you to work proactively to cultivate community amongst existing and prospective Draftbit users.

• You will own our social media (Twitter, Linkedin, Instagram, etc) communications and work to develop new forums (conducting app-building livestreams, curating customer apps & their stories, etc) that showcase our product and the apps successfully built by it

• You'll be a Draftbit evangelist and represent us online and offline (at external events and meetups, etc)

• You will work closely with our product and engineering org to translate the benefits of new features to our communities and share insights from our community engagement and initiatives

About You:

Our ideal Community Manager has experience building and managing communities of developers/technical users, or communities for technical products, has an extreme attention to detail, concisely communicates complex concepts, and is an exceptional communicator.

You’re probably a great fit if:

• You’ve been a software engineer or been involved in building/marketing a technical product

• You're an accomplished storyteller who has successfully conveyed the value of technical products to both developer and non-developer audiences

• You have experience working in customer success or community management

• You've likely been the go-to person on a team that everyone counts on to ensure things get done

• You value self-management, execution (over perfection), speed, and personal reliability

• You’re able to take an idea and run with it, rather than just following instructions

• You're comfortable working in a startup environment, probably because you've worked at one (bonus points if you’ve ever started/run a business before)

• You're excited about Draftbit and our mission. We want people who bring new ideas to the table and care about what they are building.

Additional Details:

• This is a full-time position that can be based at our Chicago HQ, San Francisco office or remote.

• Note: You'll need valid U.S. work authorization to join us.

Some of our perks are:

• Full health, medical, dental, and vision coverage - we pay 99.9% of your premiums and 50% of dependents’ premiums.

• Unlimited sick, personal, and vacation days. And we can flex on hours or accommodate special considerations.

• Standing desks for all and the equipment of your choice

• Chance to work with decent, fair, and flexible people

We believe in fair pay and transparency, and we anticipate this position's compensation to be between $60k to $120k in cash and .1% to .5% in equity, depending on experience.

Job description

Let’s start by saying this: forget everything you know about Customer Support. At 5CA we like to do everything a little bit differently. A little bit geekier. A little bit more our own way. Can you help us provide our clients with the best customer support they have ever seen?

The client that needs you is a company that combines licensing, content, software and professional services in the field of copyright. Of course, you will get a full, complete and detailed training before you even start working. Your Project Lead will help you do your job well, and your Team Lead will help to make sure that you are comfortable and happy in your job.

The main objective in this position is to help customers who have hired services from our client and need assistance with the software they are using. The software contains several different products and you will become an expert in operating and troubleshooting these products.

You do this by mostly answering emails, but also occasionally taking calls and chats. And, while doing all of that, you will also be helping 5CA take its next step into a bigger future!

Requirements

•  You speak English at a near-native level.

• You have excellent written communication skills and know how to make customers happy.

• You are a fast learner who likes to take initiative.

• You have a dedicated quiet work space, located within your own residence.

• Experience in a Customer Service environment or an international business setting is a plus! 

PC requirements: 

• An internet speed minimum of 4 Mb/s download and 1,5 Mb/s upload internationally.

• A minimum of 6 GB RAM memory, with a 64-bit windows version or MacOS.

• An i5 (2,8 Ghz or faster) processor or better/ similar, max. 3 years old.

• A USB, noise-canceling headset (a must-have for the job, but not for the application process).

We offer:

• A position in a fast-growing company with ambitious A-level clients.

• Access to top-notch tools, training, and colleagues.

• A casual, international environment where you’ll work with people from over 40 different nationalities.

• A perfect work-life balance by combining our shorter than average shifts with working comfortably from your own home.

• Flexibility; working remotely means being able to work from anywhere in the world.  No time wasted commuting between home and work.

GitLab is a hyper growth company searching for people who are intelligent, aggressive and agile with strong skills in technology, sales, business, communication and leadership. Desire to lead through change is a must.

The Manager of Customer Experience is a management position on the front-lines working with the Technical Account Managers and the Solution Architects helping evolve and grow our large and strategic customers. This is a player/coach role where the individual is expected to be experienced in and have advanced insight to the GitLab platform. The individual will contribute to territory and account strategy as well as driving the execution directly and indirectly. The individual will need to be very comfortable giving and receiving positive and constructive feedback, as well as adapting to environmental change and retrospecting on successes and failures. The Manager of Customer Experience will work together with the other managers within the Customer Success organization to help execute on strategies and vision with the Director.

You will have the opportunity to help shape and execute a strategy to help the Technical Account Managers and Solution Architects build mindshare and broad use of the GitLab platform within enterprise customers. Coaching your team members to becoming the trusted advisors to their customers in a post sale situation. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. You will also be responsible in helping grow and maintain our enterprise-level customers.

Responsibilities

• Work with the Customer Success Director to help establish and manage goals and responsibilities for Technical Account Managers and Solution Architects 

• Assist in development of thought leadership, event-specific and customer-facing presentations

• Share hands-on technical preparation and presentation work for key accounts

• Ensure the TAMs/SAs exceeds corporate expectations in core knowledge, communication and execution

• Define and maintain a high bar for team member expectations and enable the team to achieve it

• Challenge the team and yourself to continually learn and grow as trusted advisors to clients

• Monitor performance of team members and provide timely feedback and development assistance

• Create, review, and approve formal statements of work, change requests, and proposals

• Prepare weekly revenue forecast worksheet and create action plans to address issues

• Develop senior-level relationships with customers

• Manage resource assignments and staffing levels, including recruitment as needed

• Identify and implement improvements to the processes and tools used as a seasoned with experience leading teams of project managers and consultants in support of external customers.

• Work together with our Sales organization and Implementation Engineers to propose, scope, and price Professional Services Statements of Work

• Work together with Solutions Architects and Implementation Engineers to plan and execute internal projects, ensure that teams have appropriate training and manage resources to deliver Customer Success offerings

• Provide leadership and guidance to coach, motivate and lead the team members to their optimum performance levels and career development

• Ensure delivery model is focused on quality, cost effective delivery of services and customer success outcomes

• Remain knowledgeable and up-to-date on GitLab releases

• Document services provided to customers, including new code, techniques and processes, in such a way as to make such services more efficient in the future and to add to the GitLab community. Works with the Product Engineering and Support teams, to contribute documentation for GitLab

• Help build programs that the TAMs will execute to effectively grow our enterprise customers

• Ensure your team maintains high levels of customer retention, customer satisfaction and customer expansion as measured by quarterly goals, surveys and NPS

• Partner with Technical Support leadership to ensure a seamless customer handoff of escalated technical issues

• Develop strong relationships with Engineering and Product to ensure cohesion and shared understanding of goals, initiatives

• Drive team to exceed company growth and retention forecasts. Oversee initiatives set forth in Quarterly Goals

• Manage a team of highly motivated, customer-focused technical account managers to manage the overall health and care of accounts (e.g. onboarding customers, product/service adoption by user, monitoring engagement across the post-sale lifecycle), and develop compensation plans and career paths appropriate to specific functions within the team

Requirements

• 7+ years of experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions

• Prior experience in customer success or equivalent history of increasing satisfaction, adoption, and retention

• Familiarity working with clients of all sizes, especially large enterprise organizations

• Exceptional verbal, written, organizational, presentation, and communications skills

• Detailed oriented and analytical

• Strong team player but self starter

• Strong technical, analytical, and problem solving skills

• Experience with Ruby on Rails applications and Git

• Deep knowledge of software development lifecycle and development pipeline

• Understanding of continuous integration, continuous deployment, ChatOps, and cloud native

• Above average knowledge of Unix and Unix based operating systems

• Installation and operation of Linux operating systems and hardware investigation/manipulation commands

• BASH/Shell scripting including systems and init.d startup scripts

• Package management (RPM, etc. to add/remove/list packages)

• Understanding of system log files/logging infrastructure

• B.Sc. in Computer Science or equivalent experience

• Programming/scripting experience & skill is required (Bash & Ruby)

• Project management experience & skills

• SCM admin and/or PS experience would be a plus

• Set up HA/DR, working with Containers and Schedulers (Kubernetes preferred) and also experience with AWS stack (EC2, ECS, RDS, ElastiCache)

• Experienced in and have advanced insight into the GitLab platform

• Experienced in giving and receiving positive and constructive feedback

• Able to adapt to environmental change and retrospecting on successes and failures

• Previous leadership experience is a plus

• Experienced in collaborating with other managers and executing strategies

• Proven track record in software/technology sales or consulting

Our Customer Support team is expanding!

We are looking for an amazing individual to join as our new Customer Success Champion and become a true advocate for our clients. This is a client-facing position and even though it’s remote, will require video communication on a regular basis, so please keep this in mind when applying.

Our Customer Success champ will know every detail about our platform and how our customers can use it to maximize its value. Besides just owning all that sweet knowledge, you’ll need to be able to communicate it, and educate our customers with ease. This is a technical role that demands a wide range of soft-skills and constant stellar communication with our clients, as well as our team.

Uscreen is an amazingly diverse, fast developing video monetization platform, and the person joining us will play a pivotal role in our growth. We are looking for someone who’s eager to learn, excited to grow with our company and is in it for the long run. Our team is incredibly smart, passionate, supportive, skilled, open to learning and constantly developing and we’re looking for someone who can match that energy.

About the role:

This is a customer facing role: you will be one of the first points of contact for our customers in order to help them set up their account. From basic setup and video uploads, to answering a variety of questions generally asked when first signing up, it’ll be your responsibility to provide our customers with solid and accurate answers and guidelines.

Your main goal is to become the go-to person for all onboarding questions, making them feel they can reach out at any time. You’ll also give them tips and industry best practices, to give them everything they need to succeed.

We are looking for someone reliable and eager to work with us long-term. This is a full-time remote position, and is not suited for a digital nomad lifestyle. We require a steady internet connection and a mandatory overlap of working hours with the rest of the team

In this role, you will wear a few different hats, including:

• Proactively contacting new customers to help them get setup (by email & phone)

• Helping the tech support reps in the ticket queue

• Attending and (later) fully hosting webinars a few times per month

• Giving in-depth analysis of customers websites and content to offer them tips and tricks to succeed (and don’t worry, we have our marketing team watching your back)

Requirements:

Must have:

• 2+ years in Customer Support or similar

• Experience in SaaS

• A fully functioning workstation and a quiet place to work (with their own laptop)

Must be:

• Able to overlap with our Washington, D.C. based team: from 9AM to 6PM EDT

• Quick to learn and able to understand our platform as well as the video and OTT industry

• Able to work independently

• Native or near-native English speaker (North American accent is a plus but not a requirement)

• Overall a nice person 🙂

Our ideal candidate will also have:

• Experience working with Zendesk or similar

• Good communication skills, both written and verbal

Benefits:

• Amazing, young and motivated team

• Work from anywhere (OK, almost anywhere…), as long as you have regular overlap with Eastern Time business hours and can schedule overlap with Pacific Time business hours when needed for customer calls.

• 20 paid days off per year (eligible after the first 6 months with the company)

• Budget for personal development

InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

Our team is in search of a Product Designer to help us change the way digital products are designed.

About the Team:

As a product designer within our Core zone design team, you will play an important role in contributing to, and executing on our key initiatives to increase customer engagement across our platform. Working collaboratively with your design team partners, you will solve problems and deliver world class design solutions that improve our customer conversion, onboarding, activation, and retention. You will be expected to utilize your full range of product design, interaction design, and industry-leading visual design skills.

What you’ll do:

• Shape the next generation of digital design tools by taking broad, conceptual ideas and turning them into something useful and desirable for our customers and impactful for our business

• Drive innovation by exploring creative ideas that will elevate the product experience by designing flows and interfaces that are incredibly simple, effective, and elegant

• Consistently prototype your designs to illustrate your knack for beautiful motion design

• Give and solicit feedback from other designers in order to continually raise our bar for quality

• Work closely with designers, product managers, engineering, and leadership in a highly collaborative environment

• Contribute to high-level strategic direction with the rest of the product team

• Learn from a diverse international team. Find mentors and get support for your professional growth

• Push boundaries and break the status quo to get us to our ideal future state

What you’ll bring: 

• 3+ years of industry experience in product and visual interface design

• An awe-inspiring portfolio of first rate visual design and interface work across desktop and mobile experiences with detailed descriptions of your process, role, and contribution

• Deep understanding of customer problems and ability to create elegant but practical solutions

• Ability to define problems & goals, map user flows, prototype interactions, and oversee the implementation by partnering closely with engineering

• An obsessive interest and knowledge of the product design tools landscape

• Excellent communication and presentation skills

• Experience working within a cross-functional team in an agile environment is a plus

About InVision:

InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

Want to work in a startup that does rapid design changes and values user experience? What about a team that has A+ communication and response rate, and 10,000 discord users for you to interview? Well, here we are ;D!

What you'll do

• Interview users on their experience and issues they may have.

• Create hypothesis on how to better their experience.

• Use Figma to create designs to test on users and get feedback.

• Use metrics and data to better company KPI's.

• Watch a loooot of Fullstory to find UIUX issues.

What you should have

• 3+ years of experience with design

• Ability to communicate clearly with users and respond fast.

• Formulate your own design ideas and flows for product.

• A portfolio (please link it when inquiring about this job).

ConsenSys is a venture production studio and the leading technology firm in blockchain globally. We deliver products, solutions and platforms built using blockchain technology to transform how business is done in complex network of buyers, suppliers and consumers.

Our teams are busy at work building the future of identity, financial markets, commerce, the music industry, security, and infrastructure, and more. Our mission is to use decentralized solutions to fundamentally reshape the economic, social, and political operating systems of the planet. If you are someone that thrives in a fast-paced environment where being self-directed, determined, and resilient are a requirement, we would love for you to join us.

About MythX

MythX is a security analysis service and API for Ethereum smart contracts. It allows any developer or developer team to integrate advanced security analysis directly into development environments and build pipelines. It detects many common Solidity vulnerabilities and EVM bytecode vulnerabilities automatically. MythX is integrated into popular developer tools such as Truffle, Remix, and VS Code. Plus, anyone can integrate MythX into their existing security tools, apps, and blockchain services. 

About the role

MythX is looking for a Brand Designer to help create a compelling and unified look and feel for all products and marketing materials in the MythX ecosystem. As Brand Designer, you will be responsible for:

• Creating and maintaining the MythX "brand kit", including colors, logos, typography, etc.

• Crafting logos, wordmarks, banners, slide templates, and all other visual accessories.

• Spearheading a consistent look and feel among the various MythX client- and server-side tools

• Creating the Azure and Visual Studio Marketplace entries and design

• Creating and maintaining the MythX Nexus partner portal identity and design

• Design of the MythX Certification program and badges

• Working with marketing and business leads to liaise on social media campaigns and sales funnels

• Generating excitement through the visual aspect of our product

• Growing a design team as products mature

• Evangelizing design and product thinking methodology

Requirements

• 2-4 years experience working in a software development environment

• A well-established portfolio of past work

• End to end design and user experience thinking

• Deep understanding of current trends and what is hot

• Capable of being autonomous as well as working collaboratively as needed  

• Work remotely

• Interest in blockchain technology, specifically Ethereum

Preferred

• Understanding of developer community (our target customer)

• Experience with smart contracts in general or Ethereum in particular

• Experience leading a design team and/or working effectively as sole designer on project

*This is a fully remote role working with a dispersed team.

Location: Remote - California Bay Area preferred, open to North America or Asia timezones. You must have at least a 4-hour time zone overlap with PST (GMT -7) or the PHT (GMT +8).

Comp Range: $80,000 - $100,000

Benefits:

• Employee equity: 0.02% to 0.04%

• Magic will purchase the hardware setup of your choice

• Unlimited vacation

• Comprehensive health, dental, vision, 401k

Do you love creating moments of delight for users? Do you obsess over usability? Do you get that design is a living, moving experience that isn’t static? Then we may have just the role for you. At Magic, we love designers who make the complex, simple; and create experiences that resonate emotionally with users.

Our mission:

We want to provide excellent virtual assistance to as many people as possible. Our goal is to make people's lives better by enabling them to offload tasks to high-quality personal assistants, so they can spend more time doing what they want and accomplish more. (https://getmagic.com/)

Why this role exists:

Reporting to the Head of Product, this role will initially be product design-focused, but we’re looking for a product designer who can also put on their user experience hat.

What’s in it for me?

Join as the first dedicated designer and have an outsized role in the next chapter of our product, by understanding that design is a holistic craft - the alchemy of interactions, visuals, and brand. The details aren't just the details, they are the product. The best interactions aren't noticed by a user because the design gets out of their way.

Required Experience:

• 4+ years experience working as a Product/UI Designer

• Cross-platform design experiences (Android, iOS, web, email)

• Advanced experience with image compositing and retouching in Photoshop

• Solid knowledge of the creative process at high quality, and to specification

• Lo-fi & hi-fi prototyping skills

• Expert understanding of the formal elements of design, including typography, layout, balance, and proportion

Objective Outcomes:

• You will design elegant UIs, animation, and graphics for Magic across platforms: web, iOS, Android

• You will partner with Product Managers, Engineers, and Product Marketers to define problems & goals, map user flows, prototype interactions, and launch new products and services

• You will design dynamic flows & interactions for a global audience across platforms

• You will strategize and design for product marketing campaigns

• You will define the product design strategy for a product area and work with Head of Product and cross-functional partners to drive consensus across teams

• You will assist the Product team in implementing precise product design

• You will create and manage asset libraries for reusable, systematic design

• You will create, maintain and evolve product design guidelines for Magic

Core Competencies + Skills:

• Basic level understanding of HTML & CSS

• Ability to work with a design system; its curation, maintenance, and dissemination

• Self-motivated, with excellent written and verbal communication skills

• Ability to execute in a fast-paced environment with ambiguity.

• Expert knowledge of Adobe CC suite, Sketch, Figma, and other industry-standard creative tools

• Prototyping experience with applications Principal, Flinto, Framer or Invision

Personal Attributes:

• Highly detail-oriented, with a drive for perfection down to the last pixel

• Excellent organization and presentation skills to structure your presentations and documents in a way that can be easily understood and modified by others

• Problem solver that requires very little guidance on projects; thrives in a fast-paced environment

Magic is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Work closely with Marketing to develop proper marketing strategy.

Design and optimize the website and look of the company.

You have the ability to communicate design effectively, regardless of the audience.

Create design visualizations to help everyone understand what the best experience should be

You have experience designing consumer focused tech for responsive web and native apps.

Among others.

Jobbatical (https://jobbatical.com) is looking to change the way immigration works across the World. We are based in Tallinn, Estonia (one of the most advanced digital societies of the world today and one of the fastest growing startup community).

We are looking for a Lead Product Designer (UI/UX) who can help us build the world’s leading Immigration platform that can tame the monster of Immigration and make the process ridiculously simple for companies, their employees and Immigration specialists. 

Great ideas come from great designers. If you are having a passion for solving problems, user experience and an ill-placed pixel hurt your eyes, this might be a place for you!

About the Job 

We need you to provide design leadership to the company's flagship products. 

You will be pivotal in both thinking about where to take our products next and also planning and executing a path for it. You are expected to take full ownership of the design process while also keeping the experience of our customers and users at it’s core. 

Your work will be exciting and will require you to 

• Research, brainstorm and execute the product designs

• Do independent user research - just to let you know, we love that !

• Create engaging, functional and beautiful interfaces from low fidelity mock-ups to pixel perfect designs

• Display complete ownership of the products you are working on

• Prioritize and manage workload to help the team meet critical project milestones and deadlines

• Have a strong empathy and passion to know your users well and create functional, cohesive & usable design not for yourself but for them

About you 

We would love to have a detailed chat with you if

• You have a design experience of 4 -5 years in a fast moving environment (B2B products experience is a bonus). 

• You possess a solid understanding of UI design frameworks, responsive design principles, typography, grid-based systems.

• You have an existing portfolio that exhibits excellent use of design frameworks, user scenarios, typography, color, imagery, and graphic elements.

• You can come up with original ideas and have excellent problem-solving skills. 

• You are self-driven and motivated. We hate micromanagement. Please don’t expect us to.

• You question things and have the ability to understand & dissect problems

• You love not getting stuck and moving fast to see your design being used within weeks by actual users.

Where will you work from

• We are ok if you have remote experience and would like to work remote.

• We prefer however that you are based out of our HQ Tallinn(Estonia), where our Engineering team works out of or out of India, where our Head of Product, is based.

About the pay and benefits

• Love, care and a lot of attention (Design members are the superstars of our team)

• Great compensation. A good salary, equity options, and (if you need it) all the help with the relocation. Obviously. 

• Self-care budget. A budget for books, gym, and Uber rides for when you want to treat yourself to a night out.

• Setup of your choice - Laptop, peripherals, headphones and other needed hardware. 

• Time for yourself. 28 days of paid vacation, 3 mental health days a year, and generous parental leave.

• Flexible Work. Work from home or in our spacious office in the coolest part of town.

• Annual offsite in Tallinn. Karaoke included.

• Working with a kick-ass team that is passionate about making our Immigration simpler !

Oddball believes that the best products are built when teams understand and value the things they are working on. We value learning, growth, and the ability to make a big impact from a small company. We believe in the importance of supporting our federal clients – from design to deployment – with scalable software solutions that are purpose-built for the mission, the citizens they serve, and the workforces they enable. 

We are hiring a Senior UX Designer to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives. As an early hire on a small team, you'll have a huge stake in the design, strategy, and development of the product. 

What you'll be doing:

• Working closely with our engineering and product teams, this person will be responsible for all UX, design, and research on one of our core teams. This role will be the go-to person overseeing the entire process, from conception to implementation. A healthy mix of design, research, and high-level thinking is needed for this role.

We are looking for someone with the following skillset:

• Extensive experience with UX research: Writing research plans, conversation guides, conducting user and client interviews, client meetings and demos, problem-solving, and iterating solutions based on research findings and feedback loops.

• A demonstrated facility with creating and using prototypes, wireframes, user interviews, data points, etc. to arrive at a solution and convey the vision and design of the product.

• Ability to think strategically and frame problems in clear approachable language and writing, directed at both technical and non-technical audiences.

• Experience working with Git Version Control.

• An understanding of and ability to design 508 compliant solutions.

• Adaptability when working with, and in, existing design and UX systems.

• A phased and adaptable approaches to problems.

• A consultant mindset that keeps the needs of the client and users at the forefront of all decisions.

• Experience working in Agile development environments.

• Capable of taking direction from senior leadership and translating into concrete next steps and actions.

We need to see a portfolio that showcases a phased, iterative human-centered UX design approach and concise writing samples. We don’t just want to see the end product, we want to know your process, what you learned, how you got there, and how your solution solved the users’ pain points.

Compensation 

• This is a salaried role. Oddball provides a monthly continuing education stipend and a tech stipend.

Must be located within the US

A top tier crypto currency news platform (20m MAU) is looking for top-performing sales reps to join its business development team. The crypto and blockchain space is heating up once again on its speedy trajectory towards mainstream adoption and this is an exciting opportunity to play your part with a leading brand!

This is a B2B role in which you will be selling a wide range of promotional media services tailored to the clients needs. Every conversation is unique, and we need people with a proven track record of consultative selling in an international environment linked to technology.

Responsibilities:

• Drive the full sales cycle from first contact to close.

• Use a “hunter” mentality to discover and nurture your own leads using online and offline resources.

• High outreach, conversation and follow up activities.

• Proactive and organised maintenance of pipeline in our CRM.

• Consistently achieve monthly sales targets of 5-6 figures ($).

About you:

• 2+ of sales experience in a fast-paced environment.

• A good understanding of decision-making structures and able to ask the right questions in order to ensure efficient pipeline management.

• Good knowledge of crypto and blockchain is a huge plus but not 100% necessary.

• Excellent command of the English language. Other languages are a huge plus!

• A self-starter with a competitive nature and the drive to obtain generous, well-earned commissions.

What we offer:

• An attractive base salary and a no limit commission structure.

• A flexible remote-working environment.

• All expense paid business travel to great locations for top sales performers.

• Possibility of being paid in Bitcoin.

We’re currently looking for a Marketing Manager to join WP Media and be part of our marketing team.

As a Marketing Manager, you will implement, track and optimize our digital marketing campaigns. Your mission is to improve new customers acquisition and strengthen customer loyalty and retention, first for WP Rocket, and after a few months for Imagify.

What you will do:

• Plan and execute paid traffic campaigns (SEM, paid social)
• Manage and develop resources like customer reviews, videos, and ebooks
• Set up inbound marketing campaigns to drive more new customers
• Create, test and optimize landing pages to improve the conversion rate
• Plan and execute email campaigns (for promotions and new releases) using Klaviyo - our email platform: segment database, create coupon codes, send emails & reminders…
• Increase retention optimizing email flows (renewal, cart abandonment, etc…)
• Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)

Both autonomous and team player, you are able to handle various activities and to prioritize. You have an analytical mind and a good sense of detail. You will join the marketing team composed of a content writer, an affiliate manager, and a CMO.

REQUIREMENTS

• Being highly organized, analytical, and detail-oriented.
• Speaking English (French would be a bonus)
• Excellent communication skills
• Min. 3-5 years of experience in managing marketing campaigns
• Comfortable in technical environments
• Love working in a team
• In love with cats, corgies or both

BENEFITS

WP Media is the company behind WP Rocket and our other performance plugin Imagify.

Founded in 2014, we’re a fully remote distributed team of 23 people.

Here’s what we offer:

• Friendly team
• Work remotely
• Flexible hours
• Loose vacation policy
• Profit-sharing plan
• Annual Bonus
• Annual budget to go to Conferences
• Monthly budget for your remote work needs

We encourage employees to enjoy their personal life by having flexible hours and unlimited vacation. We care about the work you do not the hours you do, and we want you to feel happy and fulfilled. 🤗

We have a very strong transparency culture, within our team and to the public, for example we have a Public Salary Grid

Learn more about our Vision & Culture.

About Qualified

Qualified is the most effective platform for assessing engineers, in both workforce and education. Qualified enables companies to find the best engineers through merit-based hiring, by focusing on real-world performance instead of resumes and pedigree. The platform empowers recruiters to make accurate decisions, while cutting hundreds of hours of wasted engineering time by employing automated code assessments and collaborative coding interviews.

We hire great, trustworthy people so that we can optimize for a free and flexible culture: flexible hours, unlimited vacation, remote work options, and working on stuff you’re excited about. Turns out, when you’ve got a dedicated team that takes pride in their work, you don’t have to worry about how much time they’re spending in the office!

Qualified's Success

We sell a SaaS platform to companies for assessing potential candidates, and educational organizations for testing students. Our clients run from startups to enterprises, and include Apple, Canon, Truecar, Andela, and Domino's. We're backed by great investors including Social Capital Partners, Cornerstone OnDemand (Nasdaq: CSOD), Dr. Richard Ferguson (Former CEO of the ACT), and Brian Lee (founder of Legalzoom and Honest Company).

About the position:

As a Sales Manager, your objective is to lead and grow a team of Account Executives and Sales Development Representatives. Your vision and efforts will be central to helping drive revenue growth for the company.

We are looking for someone experienced in scaling a sales team of motivated individuals to meet and exceed their quarterly and annual quotas. You’ll also be expected to develop and iterate on a sales strategy that will be key to scaling the team and company revenue.

The ideal candidate is someone who has had success as both a manager and an individual contributor at an early or mid stage SaaS startup.

This is a key position with substantial opportunity to make an impact and you’ll be working with and reporting directly to the CEO.

Key Responsibilities:

• Exceed Annual Recurring Revenue (ARR) targets by effectively managing the sales team

• Recruit, hire, train, and coach high performing AEs and SDRs

• Day to day management of the sales team through 1:1s, weekly meetings, and coaching sessions

• Step in as an individual contributor when needed

• Manage Salesforce reporting, including activities, pipelines, and forecasts

• Coach sales team members and assist with their professional growth

• Develop overall sales strategy, with a specific emphasis on outbound strategy and pipeline development

Qualifications:

• You have built, led, and scaled an early-stage sales program from the ground up before and can demonstrate it.

• Demonstrated history of meeting and exceeding quota and expectations in both individual contributor and managerial positions.

• Experience in the HRTech, EduTech, or SaaS industries preferred.

Compensation:

• Competitive salary (we don't use remote as an excuse to pay less)

• Great healthcare

• Unlimited vacation policy (Really! We want you to take vacation time when needed so that you can relax, recharge, and come back in with a fresh outlook!)

• Annual Team Retreat to an awesome place

What is Bakpax?

Bakpax uses artificial intelligence to “auto-grade” schoolwork in seconds. We save teachers the time and trouble of grading. We give them free standards-aligned content. And we give students instant feedback to increase their engagement and understanding.

Background on the Role

Bakpax was built for teachers. We have been working directly with teachers for the past two years to create the product they want and need. We continue to bring this feedback into the product every day.

We are looking for a social media-savvy writer and content creator, to help us connect with teachers and create a Bakpax community where teachers can share best practices and content creations. We’re looking for someone who has a fun and friendly sense of humor, who gets their energy from communicating and helping others, and who has a deep belief in the power of education to improve lives.

The Role

Channel Management

The top four social platforms where teachers spend the most time are Facebook, Pinterest, Instagram, and Twitter. You will be responsible for content development, publishing, and community management on each of these social networks, as well as others you see as critical to our social strategy. You will need a deep understanding of each platform and how it can be leveraged to connect to teachers

Influencer Marketing

Developing relationships with teachers who have a large following is a big part of our go-to-market strategy. You will be responsible for identifying, fostering, and managing relationships with the influencers whose audience of teachers can benefit the most from Bakpax.

Community Building

Bakpax helps teachers save time grading, delivers instant feedback to students, and provides standards aligned material to be used in their classroom. Surrounding each of these pain points are a plethora of sub-topics where the support of other teachers can be a tremendous help. Grading homework for completion vs accuracy, managing paperwork in the classroom, student handwriting, how well publisher content aligns to the Common Core State Standards, how to manage parental expectations, etc… You will be responsible for creating and managing an editorial calendar of relevant issues that ultimately align with the problems that Bakpax solves, and crafting creative ways to engage teachers in conversation around each topic using engaging content, polls, and contests.

Responsibilities

• Manage day-to-day messaging, monitoring and moderation across social channels: Facebook, Pinterest, Instagram, and Twitter, among others

• Write warm, funny, engaging content for social media channels

• Define goals and drive short and long-term social media strategy

• Translate social conversation into insights to inform the product roadmap

• Identify and develop relationships with key influencers

• Deliver comprehensive reporting and measurement

• Oversee on-site social media strategies at major events and conferences

• Provide support to our customers via social media channels

• Work with our engineers to resolve product issues, relaying the most important information to our customers with clarity and precision

• Turn frequently asked questions into clearly written help articles and video tutorials

Qualifications

• 2+ years of social media experience

• Excellent written and verbal communicator

• Fun and friendly sense of humor

• Strong sense of ownership and urgency

• Strong organizational and project management skills

• Intellectual curiosity for education technology

• Demonstrated ability to create image and video content across social platforms

More about the job

• Remote – We work remotely. This is nice, and, like anything, has its drawbacks. We’re committed to helping each other work remotely while building a strong culture. We’ll get together in person from time to time to have fun together, hone our communication skills and plan.

• Healthcare – our government does not provide it, so we will.

• Equity – You will receive options in the company as part of your compensation package.

At Cadoo our goal is to create a platform that incentivizes education, fitness, and wellness apps. Making it easy for parents and kids to challenge each other to complete goals while getting rewarded with real money.

We are an early stage startup, and are planning to launch a pilot soon with Fitbit. We need to have a better understanding of where our target audience exists, and how to grow our wait list for our first initial users.

What you’ll bring:

• A passion for helping people and self-education is a plus!

• Creative, out-of-the-box thinking, and the ability to wear many hats.

• Comfortability with pitching and promoting our app.

• A good attitude. We are looking for someone self-motivated, with attention to details, and with good time management skills.

Your Day-to-Day:

• Interacting with potential customers for our first initial integrations.

• Creating and building an app launch wait-list.

• Finding spaces on the internet where are target audience lives, and integrating into their communities.

• Forming advertising campaigns.

• Assisting in content marketing.

Qualifications:

• Minimal Experience needed. We are a small startup that puts enthusiasm and work ethic first.

• Experience working on advertising campaigns, having conversations with customers directly or understanding the digital advertising world is a plus.

Perks and Benefits:

• Remote work, work from anywhere.

• Opportunity to help scale our business into something that can help millions of people.

• Massive room for growth.

Arc is changing the way the world works and hires remotely. We are looking for a Director of Sales to help grow our sales team and design the processes that will drive Arc’s growth (connecting more clients with remote developers). You will take complete ownership of inbound and outbound sales function, directly manage the remote sales team, and be an integral part of strategic business decisions. This is an exciting hands-on opportunity for a proven performer to make a strong impact on a young, fast-growing company.

As the Director of Sales, you will join our leadership team and report directly to the CEO.

In this role, you will:

• Take ownership of the entire sales function at Arc, proactively driving and independently managing sales performance

• Evaluate, develop and establish scalable team processes that lead to predictable revenue growth (both inbound and outbound)

• Own and monitor sales funnel metrics, addressing granular as well as big-picture issues

• Define the characteristics of a successful sales team and build on it to scale the team

• Manage goal setting and motivate the remote sales team (across different time zones)

• Option to travel to attend industry conferences and meetups to build relationships with the target community and potential clients

Our ideal candidate:

• Experienced in navigating the organizational charts and interacting with key decision makers in our target audience

• Has deep knowledge of automation platforms and CRM (ex: Salesforce)

• An analytical self-starter who knows how to improve processes and execute initiatives

• Knows how to run highly effective sales team meetings with remote teams

• Is detail oriented, process focused, resourceful, and data-driven

To succeed in this role, you will need:

• 7 years’ experience working in sales and leadership positions in high-performing professional services organizations dealing with enterprise clients

• Proven experience at a consultancy, professional services firm, selling recruiting services or developer marketplaces

• Experience working with C-level executives and Fortune 500 clients

• Hands-on experience building and growing sales teams

• Experience working and managing a team remotely

DESCRIPTION

We are looking for a US native agent to join our business development team. As part of our business development team, you won’t be required to do any door-to-door brick and mortar sales activity. Instead, you’ll be involved in the following activities:

• Talking with web agencies and handling the relationship with them (part of our success is due to the relationship we establish with web agencies, marketing agencies and web professionals in general, as we offer them support on the legal needs of their clients);

• Managing our new Partner Program (we've recently launched a certification program for web professionals willing to resell our services to their clients in order to better support them in this process);

• Growing our client base in the “value-added services” area and pushing for upgrades and up-sells with the already existing clients.

Location

• Remote.

REQUIREMENTS

• Fluency in English (US native-level English strongly preferred as you will be working with the US market);

• Communication and marketing skills;

• Knowing the web, how it works, its technologies and mechanisms;

• Understanding how the web works technically, at least on a surface level (you need to understand how HTML, CSS, Javascript & Co. work);

• Willingness to learn and utilize emerging technologies;

• Being sales-oriented and capable of effectively closing deals;

• Attention to detail;

• Motivated self-starter, with a willingness to learn and work in a fast-paced environment;

• Ability to adapt to changing situations;

• Excellent time management skills;

• Passionate, positive and a creative spirit.

Added values

• Additional languages (French, German, Spanish) are more than welcome;

• Interest and/or experience in tech & software.

BENEFITS

• LEARNING BUDGET - We’ll sponsor your professional growth by providing a budget that can be used for courses, events, workshops and books.

• COMPETITIVE SALARY - We offer a highly competitive salary when compared with other Italian startups since we have high standards on finding the best people to join our team.

• REMOTE WORK - You can work from one of our offices in Italy or remotely. We are used and fully structured to onboard people who rather work full-time remotely.

• RETREATS - Twice a year (summer and winter) we get together in amazing destinations to work, bond and enjoy team building activities.

• FLEXIBLE WORKING HOURS - We have a remote work policy for those not under a remote contract.

• WORK EQUIPMENT - We’ll provide an equipment allowance so that you can perform at your best.

• GREAT WORK ENVIRONMENT - Work in a casual (no dress code!) but continuously growing environment.

ABOUT OUR COMPANY

iubenda is an online service that makes it easy for website owners, app developers, agencies and organizations in general, to comply with international privacy laws. We currently serve over 60,000 paying customers in 100+ different countries, in 8 languages. The company is very healthy and is able to finance its continuously growth independently. You can check out our website at www.iubenda.com.

Our vision is that the legal market is one of the few that are yet to be disrupted by technology - our aim, therefore, is to be the leading providers of software facilitated compliance solutions. We started from offering privacy/e-commerce compliance to SMB and so far we’ve been dominating this small niche.

Our headquarters are in Italy (in Bologna and in Milan) but our team spans multiple countries as some team members work remotely.

We are looking for candidates who are willing to embrace the challenge of a small company, take accountability for the tasks and own the issues and projects, with a team collaborative attitude.

As the Director of Product, you will be responsible for managing and building the team that focuses on the product growth of GitLab. The Director of Product, Growth leads the Growth teams and reports to the Head of Product.

Specifically, the Growth department at GitLab is responsible for the following growth areas:

1. Activation

2. Adoption

3. Upsell

4. Retention

Additionally, the Growth director is responsible for the product management functions of Telemetry and Fulfillment, which are areas focused on product usage data and licensing/billing, respectively.

We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

We recommend looking at our company page and the product handbook to get started.

Individual responsibility

• Make sure you have a great product team (recruit and hire, sense of progress, promote proactively, identify underperformance)

• Work on the growth vision and success metrics with the Head of Product, and CEO; and communicate this vision internally and externally

• Distill the growth vision into a compelling roadmap, with the overall goal of growing GitLab usage

• Make sure the growth success metrics are advanced over time and communicate this

• Communicate product growth though regular updates to the executive team

• Work closely with Product Marketing, Sales, Engineering, etc.

Team responsibility

• Drive product growth in the four areas mentioned above

• Ensure product growth baselines are set and understood

• Rapidly execute controlled growth experiments by working with engineering to increase product usage

• Work with customers, users, and other teams to make feature proposals enticing, actionable, and small

• Keep /direction up to date as our high level roadmap and vision for GitLab product growth

• Regularly join customer and partner visits that can lead to new features and understanding on the user journey through the application

• Ensure that we understand why users are leaving the application and translate these reasons into features that can be added to make the experience easier and more seamless

• Make sure the release announcements are attractive and cover everything

• Be present on social media (hacker news, twitter, stack overflow, mailing list), especially around releases

Requirements

• 3-5 years experience in managing product managers

• 8-10 years of experience in product management

• Technical background and clear understanding of developer products; familiarity with Git, Continuous Integration, and Project Management software a plus

• Experience with DevOps and/or developer tooling

• Experience with hiring and scaling product management teams

• Demonstrated results of scaling a software application using product growth principles

• You share our values, and work in accordance with those values 

Background:

We are looking for a passionate and creative Product Manager to join the product team at Brilliant. The Product Manager will be responsible for working with other product managers, designers and engineers to research, understand, design, implement, and test key features for both the Brilliant Control and Mobile Apps.

The Brilliant Control is a unique product due to its ability to interact with consumers in many ways (touch, voice, motion sensing, mobile, etc.), while also controlling a wide range of smart home products (lights, music, climate, etc.).

This role is designed for a Product Manager with at least 3 years of work experience. You should be comfortable with wireframing and design platforms such as Balsamiq, Sketch, Abstract, and InVision, and have a track record of bringing great user experiences to life. As we are an early-stage company, successful candidates will demonstrate the ability to work quickly and collaboratively, infusing their work with creativity and compassion for our customers. Being able to test, adjust, and launch in a high-growth environment will be a critical skill.

Responsibilities:

• Partner with multiple stakeholders, including product managers, engineers, and other designers in drafting & brainstorming initial concepts and bringing them to fruition across both mobile and embedded systems.

• Participate, create, and utilize both quantitative and qualitative methods in understanding usage trends - including usability testing and analytics platforms.

• Manage goals, priorities, and deliverables for the UX and product functions that align with project milestones.

• Determine requirements and prioritization leveraging user research, partner needs, and product insight. Meet regularly with customers and channel partners to build intuition and user personas that reflect the unique usage and value patterns of our existing and target customers.

• Create iterative sketches, wireframes, user flows, and designs that meet project objectives, and respond to feedback from internal teams and user testing. 

• Work across a wide range of projects, technologies and devices (including mobile, web, and smart home/IOT devices)

Qualifications:

• 3+ years of experience working in the field of product management.

• Bachelor's degree required from a strong university, preferably in an analytical field (e.g. Natural Sciences, Engineering, Computer Science, Economics, or Finance).

• Experience with product, design, and strategy that meet user needs, product requirements, and business goals

• Experience multi-tasking and managing multiple projects with various timelines

• Experience creating user experiences for the web, desktop applications and/or mobile and hand-held devices; small-screen UX on mobile or embedded systems a plus.

• Strong communication, interpersonal and organizational skills. Strong team player.

About This Role

Hello prospective pickle! Design Pickle is currently seeking a Product Manager to join the ranks of our product team to bring the vision of Design Pickle to life through the development of new products as well as the improvement of our existing platform. If this sounds like what you’re looking for, read on!

Who We Are Looking For

• First, Design Pickle isn’t your average VC funded, grow-at-all-costs-for-the-TechCrunch-feature type of company. We’re self-funded, hard-working, creative-loving, and a beautifully diverse group of people from around the world.

• Do we love pickles too? Most of us – but don’t stress. If PIckles aren’t your thing, it is not a deal-breaker. We do look for a passion and interest in something though. Your unique self helps make us the great company we are today.

• We stand by our vision, purpose and values, and these are mission-critical to how you show up every single day.

Specific to your role, we’re looking for individuals who…

• Have a love for developing product for around 4 years and continuously strive to expand the reach of what software can do for the customer lifecycle

• Possess a proven track record of getting things done, you’re organized as hell and completely goal and project-oriented

• Are customer-centric when brainstorming more ways to elevate product that operates similar to a SaaS

• Can turn data into action while staying 3 steps ahead of where our product needs to go with well thought out, actionable tests

• Have a breadth of technical knowledge which you use to contribute to the direction of other professional environments and developmental processes

• Clearly communicate the ‘why’ behind complex ideas across departments and to executive management

• Are familiar with tools like Bots, AI, Javascript, HTML/CSS, Git, and PostgreSQL

Key Objectives and Responsibilities

As a fast-growing company, roles always evolve. However, we want you to know exactly what you’re walking into. In the first 90-days here is a preview of what’s expected:

• Fully immerse yourself in the customer experience to identify areas for improvement in the product, boost user experience, and aid in the growth of Design Pickle

• Manage product team and oversee project and feature updates to match Design Pickle’s vision

• Maintain and improve our current systems while rapidly expanding iterations of our product to aid in cross-departmental initiatives

• Deliver campaigns on time, on scope, and on budget

• Communicating with our sales, marketing, & customer success teams to listen to the pain points of customers, hear ideas for improvements, and creatively problem solve

• Guide the team to work on priorities that will help Design Pickle reach the ultimate product vision. Take ownership of initiatives to help team and other departments understand how they can move us towards the visions.

• Maintain and execute on an up-to-date roadmap that balances short term priorities with long term business needs

• Increase NPS score of customers in their first 30 days, improve 30-day engagement of new customers by encouraging product utilization

Benefits, Compensation & Perks

• Compensation is always paid at above market rate for your role. Specifics will be discussed with qualified applicants.

• Additionally we offer:

• 3 weeks PTO

• Remote-work flexibility

• World-class creative office

• In-office gym

• Paid training & personal development

• Health insurance

• Pet insurance

• New parent leave

• Team retreats, social events & adventures

At Draftbit, we believe that software should be a democratizing agent that makes it possible for anyone to turn their app ideas into reality.

Draftbit is a collaborative product development tool, focused on mobile apps. Our platform allows technical and non-technical teams to work together to build native mobile apps. Apps built in Draftbit produce high quality React Native code that can be exported at any time so you can build inside and outside our platform.

Backed by world-class investors (including Y Combinator), we have aggressive growth goals and are looking for a Product Manager to help us achieve our vision.

About The Position:

We’re looking for the first Product Manager to join our small but fast-growing team. Since you know the PM role differs greatly across companies, here’s how we’re thinking about this opportunity:

• This isn’t a product leadership position, at least for the foreseeable future. Our co-founding team will continue to guide our product vision and set our priorities.

• As a result, the PM’s core responsibility will be to turn those priorities into features by collaborating with design, engineering and the org as a whole to ensure we’re accountable to product goals and commitments

• The PM won’t own the roadmap, but they will own the execution of that roadmap. We know that successfully shipping great products involves many micro decisions after the macro priorities have been set - the PM will be tasked with owning these micro decisions to ensure our team stays unblocked and focused

• Over time, we expect this PM to assume more leadership of the product as we grow

About You:

Our ideal Product Manager has experience with technical products, has an extreme attention to detail, concisely communicates complex concepts, and is an exceptional collaborator.

You’re probably a great fit if:

• You’ve been a software engineer on a product team or managed a technical product

• You have a high EQ who others would describe as the best collaborator on your team

• You've likely been the go-to person on a team that everyone counts on to ensure things get done

• You value self-management, execution (over perfection), speed, and personal reliability

• You’re able to take an idea and run with it, rather than just following instructions

• You're comfortable working in a startup environment, probably because you've worked at one (bonus points if you’ve ever started/run a business before)

• You're excited about Draftbit and our mission. We want people who bring new ideas to the table and care about what they are building.

Additional Details:

• This is a full-time position that can be based at our Chicago HQ, San Francisco office or remote.

• Note: You'll need valid U.S. work authorization to join us.

Some of our perks are:

• Full health, medical, dental, and vision coverage - we pay 99.9% of your premiums and 50% of dependents’ premiums.

• Unlimited sick, personal, and vacation days. And we can flex on hours or accommodate special considerations.

• Standing desks for all and the equipment of your choice

• Chance to work with decent, fair, and flexible people

We believe in fair pay and transparency, and we anticipate this position's compensation to be between $75k to $135k in cash and .25% to .75% in equity, depending on experience.

Jobbatical (https://jobbatical.com) is looking to change the way immigration works across the World. We are based in Tallinn, Estonia (one of the most advanced digital societies of the world today and one of the fastest growing startup community).

We are looking for a Product Manager who can help us build the world’s leading Immigration platform that can tame the monster of Immigration and make the whole process simple for our clients and their employees.

About the Job 

We need you to provide Product finesse to help build the Immigration products. 

You will be pivotal in both thinking about where to take our products next and also planning and executing a path for it.   

We want you to:

• Define irresistible experiences to meet customer success and revenue goals

• Gather and prioritize product and customer requirements

• Execute the Product roadmap throughout the development lifecycle

• Take ownership of your part of the product

• Define metrics that measure product performance

• Make decisions based on data and experience of our customers and users

• Work closely with engineering, sales, marketing and support

About you 

We would love to have a detailed chat with you if

• You love finding innovative solutions in crunch situations and getting things done !

• You have at least 4+ years of experience as a Product Manager, Product Owner, preferably B2B products/platform products

• You understand the difference between developing features and solving problems

• You care about agile software processes, data-driven development, and responsible experimentation

• You have a proven record of taking ownership of multiple parts of products

• You have great attention to detail while staying focused on the long term goal

• You have experience with web analytics tools

• Have worked with data science models in your past products

Where will you work from

• We are ok if you have remote experience and would like to work remote.

• We prefer however that you are based out of our HQ Tallinn(Estonia), where our Engineering team works out of or out of India, where our Head of Product, is based.

About the pay and benefits

• Love, care and a lot of attention (we are looking forward to a superstar who can lead our Immigration platform)

• Great compensation. A good salary, equity options, and (if you need it) all the help with the relocation. Obviously. 

• Self-care budget. A budget for books, gym, and Uber rides for when you want to treat yourself to a night out.

• Setup of your choice - Laptop, peripherals, headphones and other needed hardware. 

• Time for yourself. 28 days of paid vacation, 3 mental health days a year, and generous parental leave.

• Flexible Work. Work from home or in our spacious office in the coolest part of town.

• Annual offsite in Tallinn. Karaoke included.

• Working with a kick-ass team that is passionate about making our Immigration simpler !

Please read carefully before applying. This position is 100% remote 🌍Your timezone must have a minimum of 2 hours overlap with London (GMT)

ABOUT US

SmarterQueue is a ground-breaking social media tool.

On average, our platform saves customers over 8 hours per week, and increases the effectiveness of their social media content up to 10x.

We are a small fully-remote team, spanning the UK, Canada, America and Europe, building a tool which adds real value to the lives of 3000 influencers and marketers.

2020 promises to be a huge year at SmarterQueue and we want you to help continue our fantastic growth.

KEY RESPONSIBILITIES

• Perform UX research through analytics, screen-recordings, surveys, and interviews, to understand our customer personas, their needs, and their customer journey

• Review and optimise our customers’ experience, from first visit, through signup, onboarding, upgrade, product usage, and communication touch-points

• Create product requirements from a variety of internal and external resources - by creating effective user stories, functional requirements, and storyboarding user flows; ensuring every detail is considered

• Identify new features we should build and how it would technically look and work through consumer insights and research

• Work out how to structure our pricing tiers to align as closely as possible with user needs and their price sensitivity

• Be the ‘voice of our current & future customer’, researching customer needs and experience

• Own our strategic value proposition.

• Understand the competitor landscape, and where our unique value proposition fits within the landscape.

• Work cross-functionally with customer success, design, marketing, and development, to coordinate product deliverables.

• Own and implement all growth-related features from end to end, including QAing the feature and analytics.

• Oversee the product roadmaps within an Agile environment.

• Drive the development and release process, and implement continuous improvements.

• Communicate releases, schedules and changes to users and product owners.

• QA all product functionality, and ensure robustness and accuracy

• Develop robust and well-documented processes.

• Have end-to-end responsibility for projects of increasing complexity and scale.

• Set the product culture in the Team.

• Plan and execute A/B testing, and analysis

• Track and monitor features’ performances and functionality to iterate and improve them.

• Own growth-related features, including QA.

ABOUT THE ROLE

• Full time.

• You will work 100% remotely and report directly to the CEO.

• You must have your own computer/equipment with a solid connection to the internet.

• Be ready to get hands-on with all aspects of the daily needs. The buck stops with you.

ABOUT YOU

Requirements:

• 3+ years experience in SaaS product management and/or UX.

• Startup grit.

• Proven ability and track record of product development and strategy.

• Hands-on experience with web technologies.

• Exceptionally data-driven, with strong analytical skills.

• Solid experience in the user journey for SaaS subscriptions.

• Wide familiarity with lots of SaaS products, their journeys, updates, and best examples

• User-centric mentality and ability to extract qualitative insights from user interactions.

• Incredible attention to detail. We mean it.

• A team player and a positive, motivating person to be around.

• Outstanding verbal and written English communication skills.

• Passionate about social media, especially social media tools

• Bonus: Experience with Amplitude, Hotjar, Figma, Asana

Critical Competencies For Success:

Productive:

• You are incredibly self-motivated and driven to be the best version of yourself.

• You thrive working remotely.

• Credibility is earned at SmarterQueue through high-quality and efficient execution

• You get into the details and deliver results under highest expectations on time and quality.

• You thrive in a fast-paced, ever-evolving environment.

• You’re able to assimilate lots of information and noise, and create an organised plan

Solution-orientated:

• A go-getter. Must be self-motivated and assertive.

• Can work independently without close supervision or day-to-day direction.

• You have the flexibility to think outside the box.

• You have the ability to foresee and identify the needs before they arise.

• You take a creative and calm approach to challenges and issues.

• You pay attention to the fine detail, with a focus on quality.

• You love crystal clear communication.

People person:

• You are genuinely interested in others and love being part of a Team!

• You consider the wider team before yourself.

• You are open to new and innovative solutions.

• You must present well and communicate clearly and effectively to upper management and other functions.

• You are able to distil complex concepts into plain English, and vice-versa to people at all levels of understanding.

• You’re willing to adjust course when appropriate new ideas or objections are raised.

SALARY

• Salary range £40,000 - £60,000

PERKS

• Fully-remote role (No commute! Work wherever you want, work around family commitments)

• Flexible hours, work when you want

• Scalable hours (20+/week), though we prefer full-time

• 20 paid vacation days + national holidays

• Customers LOVE the product

Qntfy is looking for a talented and experienced Project Manager (PM) to join our behavioral science team. PMs bridge the gap between our customer-facing team and engineering staff. They translate customer requirements into technical and manage the development and delivery cycle. Qntfy is a young and growing organization. As such, we are looking for a candidate  who is interested in working to further define their role and how it fits into the company. This role will specifically be responsible for working with data scientists and software engineers to deliver products and services to our behavioral science customers. Candidates should have a mix of technical and project management experience. Experience with an agile planning process, GitLab (or other other issue tracking tools), AWS, Kubernetes, Python, and Go are will be helpful in performing the duties of the role.

Responsibilities

• Manage the technical development of projects and the delivery of products and services.

• Lead planning and design sessions with key stakeholders to translate customer requirements into features and tasks

• Coordinate internal and external schedules to establish delivery timelines and development priorities

• Communicate effectively with customer leads about progress and requirements, document decisions and progress, and champion transparency

• Ensure that research and development is conducted with the highest possible standards while building iteratively

• Work across teams to identify synergies, foster new capabilities, and build consensus

Qualifications

• BS or Master's degree in Computer Science, related degree, or equivalent experience

• 5+ years experience with software development and technical project management

• Excellent organization skills and ability to document software and processes

• Strong work-ethic and passion for problem solving in the real world

Preferred Qualifications

• Professional experience in the behavioral sciences, marketing, or healthcare industries

• Experience working in small and/or distributed teams

• Strong written and oral communication skills

Qntfy is committed to fostering and supporting a creative and diverse environment. Qntfy is an equal opportunity employer, and as such will consider all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

U.S. Citizenship Required

At Coins, we are driven by our vision of a world where everyone has access to financial services. Founded in 2014 in the Philippines, Coins customers have access to a mobile wallet and services such as remittances, mobile air-time and bill payments. The company has one of the country's largest cash distribution networks, operating through over 33,000 partner locations. We aim to improve people's everyday lives through convenient, accessible, and approachable financial services. Providing our users with a stellar product and excellent customer experience is at the heart of our business.

We are a fast-growing startup looking to work with passionate, motivated professionals in improving our products and accelerating financial inclusion in Southeast Asia.

We place great value on open communication, work ownership, and continuous learning on the job.

Who you Are

• We are looking for a highly enthusiastic Data Scientist to join our growing data team.

• You will be responsible for the development, maintenance and continuous improvement of machine learning models.

• We actively seek individuals who are high in industriousness and high in orderliness, with an intrinsic interest in the design and evaluation of field experiments at scale.

• The ideal candidate works well without supervision and is capable of both having independent thoughts and acting on them.

Responsibilities

Work closely with data engineering team on delivering Machine Learning applications in production, and evaluating them.

Required skills

• Advanced data manipulation and data visualization skills in either R or Python

• SQL

• Exploratory Data Analysis (EDA)

• Understanding of probability and statistics

• Reports in either Rmarkdown or Jupyter Notebooks

• Causal inference

• Feature construction for supervised learning projects

• Ability to explain representation decisions, optimization decisions and evaluation decisions in ML projects

• Domain knowledge in at least one functional business area (e.g. marketing, finance, operations etc)

• Strong knowledge of data-science tools and libraries in either:

• A. R (dplyr, tidyr, ggplot2, caret, glmnet) or

• B. Python (scikit-learn, numpy, pandas, seaborn etc.)

Skills good to have

• Understanding of transfer learning, unsupervised learning, text-mining

• Understanding of the difference between competition ML and production ML

• Understanding of business intelligence

• Understanding of data intensive applications in general

• Experience using data processing engines (Spark/Flink/KSQL)

• Understanding of ML tools such as Tensorflow, Keras, xgboost

• Managed services on the cloud (AWS, GCP, Azure etc)

• Docker, Kubernetes

• Knowledge of Linux and command line tools

• CI/CD

Our work environment

• Remote friendly

• Flexible schedule

• International geo distributed team

• Infrequent business trips to SEA countries

• AWS

• Databricks Spark

• Flexible Vacation

We are looking for an exceptional evangelist to join our team, where you will help create example analyses and content, and grow Datapane's user-base by engaging with the data science community.

Datapane helps data analysts share analyses as interactive apps, so we are looking specifically for someone with a technical data background who wants to be more focused on outreach and knowledge sharing. Some experience writing code for data analysis is a pre-cursor, and you should be familiar with the data science toolset, such as Jupyter and pandas. Previous experience of data science blogging would be a great indicator of fit.

The work will vary day to day, but will include elements of:

• Planning and developing new data science content, such as writing a best of class analysis for a particular use-case on the platform.

• Engaging with data analytics and BI communities by speaking to people about use-cases, sharing content, and getting feedback.

• Identifying important niches and use-cases, and hiring and managing contractors to help build relevant content for them.

You should like the idea of interacting with customers and the community, planning and writing content, attending and hosting meetups / talks. You'll be working and liaising with a talented team of domain experts, data scientists, and backend engineers, and will have extensive scope to build the outbound messaging for the company and steer the commercial team in the future.

The role is fully remote and we subscribe to the GitLab global salary calculator: about.gitlab.com/handbook/people-operations/global-compensation/calculator.

Please note, we are looking exclusively for candidates located within Europe at the moment.

About Zignal Labs

Zignal Labs is the world’s leading media analytics company, helping companies build and protect their most valuable asset: their brand. With unparalleled data veracity, speed to surface insights and a holistic view of the traditional and new media landscape, Zignal empowers the most innovative communications and marketing teams across the Fortune 1000 to measure the conversation around their brands in real-time, rapidly identify and mitigate reputational risks and inform strategic decision-making to achieve mission-critical business outcomes. Headquartered in San Francisco with offices in New York City and Washington D.C., Zignal serves customers around the world, including Expedia, GoPro, DaVita, Under Armour, Synchrony, Prudential, DTE Energy, The Public Goods Project and Uber. To learn more, visit: www.zignallabs.com.

About the Role

As a Data Scientist on our Labs and Data Science team, you will work on data analytics and machine learning projects and be involved in solutions from ideation through research and prototyping up to feature delivery-including data quality measurements and improvements. You will rely on your Scala and Python coding skills to analyze a large amount of media data and build machine learning models. You will use Spark, SageMaker, S3, and ElasticSearch along with your machine learning and NLP skills and apply it to social media, news, blogs, broadcast, and other media sources to empower our users with key insights based on real-time analysis.

In this role, you will have the opportunity to:

• Mine and analyze media data from various data sources to create and improve analytical insights, product and application features

• Measure and improve the effectiveness and accuracy of new and existing features

• Develop custom data models and algorithms to apply to data sets

• Extend company quality measurement frameworks and test and improve model quality

• Coordinate with different functional teams to implement models and monitor outcomes

• Develop processes and tools to monitor and analyze model performance and data accuracy

Tech Stack:

• Scala, Python

• Spark / Databricks

• Nice to have: S3, Elasticsearch, Amazon Sagemaker, Amazon Mechanical Turk

In order to be successful in this role, you will need:

• Master's degree in Computer Science, Mathematics or equivalent field with 5+ years work experience, or

• Bachelor's degree with 8+ years relevant experience

• Strong problem-solving skills with an emphasis on product development

• Excellent written and verbal communication skills for cross-team collaboration

• Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks

• A passion to learn and master new technologies and techniques

• Coding knowledge and experience with Scala and/or Python

• Experience with one or more of the following distributed data/computing tools: Spark, Map/Reduce, Hadoop, Hive

• Familiarity with data quality measurement techniques, and processes

Plusses:

• Experience with various natural language processing techniques: parts of speech tagging, shallow parsing, constituency, and dependency parsing, named entity recognition, emotion and sentiment analysis

• Experience building and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modeling, clustering, decision trees, neural networks, etc.

• Intellectual curiosity around our business & tech challenge

Why Join Zignal?

• Competitive salary based on the work you do

• 100% employer-paid Medical, Dental, and Vision insurance

• Flexible time off – work with your manager to take the time you need

• Subsidized commuter benefits

• Up to 16 hours of paid time off to volunteer in your local community

• Learning environment where we value professional and personal development

• Catered lunches 3 times a week and fully stocked kitchen

• Our office is located in the Financial District just blocks away from BART

Applicants must be authorized to work in the United States for any employer. No sponsorship is available for this position now or in the future and or visa transfers now or in the future. Remote option available within U.S.

Are you passionate about international business, looking for flexibility and creative freedom?

Then come and lead our finance team! We are looking for a team-oriented, resourceful and self-motivated person to make an impact in a young, growing company.

Job Purpose: Head of Finance

Shield GEO provides outsourced employment and payroll for hundreds of employees in over 60 countries. Our Finance team is the engine that makes sure all our GEO employees get paid on time every month. The team collaborates closely with colleagues in Global Mobility, Subject Matter Experts and Implementation to ensure our clients have a great experience.

This is a broad reaching role as you’ll be responsible for the smooth operation and ongoing improvement of our three functions within finance. Our Operational team create invoices, process payments and generate payslips. Our SME team resolve issues and answer questions about international tax, payroll and finance. They also setup new GEO employees and process termination payrolls. And our Reporting team handle our internal payroll, company administration and reporting.

You’ll report directly to the company founders and be a key contributor to our leadership team. You'll have plenty of support from your team leads, the operational and project teams, our systems and our technology platform. All employees at Shield have flexibility about when and where they work. Most of us choose to work remotely with flexible hours.

Working with Shield

If you are excited by the thought of playing an active role in a company that provides opportunities to create and innovate, you’re at the right place.

We’re a remote-friendly company with employees all around the world. We don’t want to be limited by location and are open to hiring anyone from anywhere – as long as it’s a great fit for us and you. Before we get to know you, we’d like to give you a sense of who we are and what is important to us. We hope this helps you decide if you want to be a part of Shield GEO.

Every person is unique. At Shield GEO, we encourage an inclusive culture that embraces each individual’s differences. We believe that diversity of thought and experience is vital to generating creative ideas, developing effective strategies and making better decisions.

When hiring we do not discriminate by any unlawful means including, but not limited to, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.

We offer reasonable accommodations for people with disabilities wherever possible. Our employees are provided with the basic equipment required to give them a comfortable, safe and productive workplace. If you require additional equipment beyond our standard offering we are happy to work with you to try to find a solution.

We can’t quite show you what it’s like to work with us but you can hear from our employees themselves. Here’re some articles written by our Co-Founder, Customer Success Manager and Digital Marketing Manager.

Working remotely and flexibly with Shield Geo

Leave policy

Work equipment policy

Workplace Diversity policy

Do you share our values?

Our 4 values are integral to who we are. Our company culture is constantly evolving, every person who joins us adds something unique to our culture. But our values are shared by all Shield GEO employees. Do these values resonate with you?

Grow

We believe that personal growth and company growth go hand in hand. We look to foster our own growth and help grow the company. Every day is an opportunity to face a new challenge and get a little better. In our world of international employment it is impossible to know all the answers. Instead of trying to know everything, we focus on knowing how to solve problems. When mistakes happen we know it’s all part of the learning curve and we seek feedback to help us improve. We keep an eye on the big picture so we can identify improvements to processes and systems. As the problems become larger and more complex, it means that we’ll need more flexible and agile minds to come up with solutions.

Own It

We are self-motivated and love to see tasks to completion. Our managers and team mates are often in different time zones, and that’s ok! We aren’t afraid to step up when things get a little tough. We don’t like to micro-manage or be micromanaged. We trust our team mates to carry out their part of the process. We are responsible for our own workload and making sure we get our most important things done each day. If we get stuck we proactively seek help. And we show our reliability and accountability by keeping our systems updated. This also means our results can speak for themselves.

Do The Right Thing

Our clients trust us with compliance on their most important asset - their employees. This is a big responsibility! Doing the right thing means often times we choose a harder path and see it through to the end. It means we are open with our colleagues, clients and suppliers about bad news just the same as we share good news. And sometimes doing the right thing means we have to make decisions that will upset the very person we are trying to help. It’s a high standard but we stand by this very strongly. Doing the right thing also means considering how our actions impact those around us.

Be Human

We are a service business and helping people is at the core of everything we do. We pride ourselves on how we interact with colleagues, service providers and clients. We recognize that in all areas we’re dealing with real humans.

We know that working remotely and dealing with such a mix of people around the world is challenging. We know that if we are having trouble understanding someone, they are also struggling to understand us. Empathy is fundamental to helping us discover what people mean and how they are feeling. To avoid misinterpretation we assume best intent in others.

Because so much of our communication is written and asynchronous, we default to over-communication. This means we give extra details because we don’t leave people guessing. We make sure our words are clear and easy to understand. And we are kind to our fellow humans.

Your Background

• More than five years experience within Finance

• More than five years experience in a leadership role

• International tax or payroll experience required. You must be very familiar with concepts related to the employment and payroll of workers in multiple countries like; employer social security; foreign exchange; gross ups; and expense reimbursements.

• Specific experience of employment and payroll in any of the following countries is an advantage; Australia; Canada; India; Singapore; UK; and USA.

• Comfortable with technology. We are mostly remote and we rely on a bunch of applications and communication protocols to keep connected. That means video conferences and voice calls (Zoom), chat and messaging (Slack, Skype and Salesforce Chatter), shared documents (Dropbox). You’ll likely be working by yourself during parts of your day without access to tech support.

• Experience with Salesforce or Xero is helpful but not essential.

Essential Characteristics of this role

• Excellent written and verbal communication skills and the ability to absorb information quickly. Because we are distributed across 9+ time zones and often working asynchronously clear and detailed written communication is particularly important.

• Able to prioritize effectively and work autonomously while coordinating with an international team.

• Able to both create and improve processes and workflows as well as coach your team on the same.

• Exceptional attention to detail.

• Ideally located between UTC+3 and UTC+8 time zones

• Some flexibility in working hours. We discourage overtime work and you will only be expected to work a standard number of hours each week. But we have clients and colleagues all over the world so sometimes you will need to be on calls in the morning or evening.

Responsibilities

Finance

• Ensure Shield GEO finance delivers a reliable, efficient and customer focused service.

• Line management of the 3 finance team leads.

• Encourage growth for finance team members.

• Setting the direction for the teams and supporting their ongoing progress.

• Agreeing and taking ownership of financial growth goals. This will be done in conjunction with the company owners and the leadership team.

• Build and maintain collaborative working relationships with our leadership team and other colleagues.

• Act as a point of escalation for finance team leads.

• Encourage the finance team to represent Shield GEO’s values in their day to day work.

• Other ad-hoc duties

Operational

• Support Operational team lead in the creation of hundreds of invoices and payslips each month

• Prepare the team, processes and systems for growth as we continue to scale

• Work with the operational team and our technology team to introduce automation and process improvements

SME

• Support our Subject Matter Expert team in resolving the hundreds of cases raised by our Clients, GEO Employees and Service Providers each month

• Assist in resolving escalated issues

• Work with SME team and other departments to identify ways to reduce volume of issues and improve issue resolution times.

• Identify and develop future Subject Matter Experts within other finance teams.

Reporting

• Support our Reporting team in creating monthly profit reporting, audit, tax filing, , internal payroll, insurance and compliance for 3+ corporate entities with more to come

• Include financial goals in reporting and track progress

• Work with Reporting team to analyse historical performance and identify trends

• Jointly identify opportunities to improve reporting processes and introduce automation