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Netdata is looking for talented Software Engineers in Test (SET) to join our distributed (remote) engineering team. As a SET at Netdata, you will need to be passionate about Software Quality Assurance, capable of both exploratory manual testing and authoring of test suites for automated testing. Our products include both modern microservices-based backends, reactive web applications and monolithic, statically linked linux binaries. Your knowledge and experience in test automation across the 'test pyramid', in various platforms combined with your excellent communication and teamwork skills will actively contribute to the quality of the Netdata platform.

Responsibilities

• Collaborate with software and DevOps engineers across the company to understand, develop and automate test and deployment processes.
• Author, optimize and maintain comprehensive integration and end-to-end (system) test suites for the Netdata platform, including our open-source offering.Your work will entail significant scripting work in order to automate processes and setup testing environments.
• Perform manual exploratory end-to-end (system) and integration testing for newly created features — and then create the respective test automation scenarios for those manual tests.
• Be an advocate for Test Driven Development (TDD) and software development best practices across Netdata, through the introduction and observance of 'shift left' principles.
• Educate software engineers on how to author efficient unit and component tests for their code, by demonstrating proper techniques, frameworks and tools.
• Communicate Code Quality metrics to all stakeholders.
• Understand and review complex systems already in existence.
• Actively participate in the planning phases of new systems under development.

Why join Netdata

• We are a team of industry veterans and senior engineers that prioritize performance and ease of use over anything else.
• We embrace remote work and great work-life balance.
• We are solving hard problems that affect thousands of organizations worldwide.
• We are deeply committed to Open Source and love our community.
• We deeply care about system performance.

• A competitive salary.
• A generous stock plan.
• To join a venture-backed startup working with some of the most sophisticated investors of Silicon Valley.
• To be part of our world-class team and interact with an amazing community.
• To see first-hand how to grow and succeed in an engineering-first, open source-based company.
• To find a culture that rewards doers.

Requirements

• Required experience
• Minimum 3 years experience as a software engineer .
• Familiarity with UNIX-like systems and environments.
• Familiarity with scripting languages.
• Familiarity with modern CI/CD pipelines, including open source platforms (Jenkins, Gitlab.)
• Strong experience in Test Automation. We expect all candidates to have proven experience with the implementation, maintenance, optimization and extension of large test suites in Cucumber, Selenium, TestNG, REST-assured, or equivalent frameworks.
• An ability to perform well in a fast-paced environment.
• Excellent analytical and multitasking skills.
• Excellent command of spoken and written English.

Preferred experience

• Familiarity with microservice-based integration and systems testing is a significant plus.
• Familiarity with contract testing
• Experience with the Google Cloud Platform
• ISTQB Advanced certifications are considered a plus
• BSc degree in Computer Science or relevant field

Netdata is an Equal Opportunity Employer. We are committed to providing an inclusive work environment free of discrimination and harassment for everyone, regardless of race, color, religion, national or ethnic origin, sex, age, sexual orientation, gender identity, disability, sexual orientation, marital status, military service or other non-merit factor.

We’re currently looking for a Marketing Manager to join WP Media and be part of our marketing team.

As a Marketing Manager, you will implement, track and optimize our digital marketing campaigns. Your mission is to improve new customers acquisition and strengthen customer loyalty and retention, first for WP Rocket, and after a few months for Imagify.

What you will do:

• Plan and execute paid traffic campaigns (SEM, paid social)
• Manage and develop resources like customer reviews, videos, and ebooks
• Set up inbound marketing campaigns to drive more new customers
• Create, test and optimize landing pages to improve the conversion rate
• Plan and execute email campaigns (for promotions and new releases) using Klaviyo - our email platform: segment database, create coupon codes, send emails & reminders…
• Increase retention optimizing email flows (renewal, cart abandonment, etc…)
• Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)

Both autonomous and team player, you are able to handle various activities and to prioritize. You have an analytical mind and a good sense of detail. You will join the marketing team composed of a content writer, an affiliate manager, and a CMO.

REQUIREMENTS

• Being highly organized, analytical, and detail-oriented.
• Speaking English (French would be a bonus)
• Excellent communication skills
• Min. 3-5 years of experience in managing marketing campaigns
• Comfortable in technical environments
• Love working in a team
• In love with cats, corgies or both

BENEFITS

WP Media is the company behind WP Rocket and our other performance plugin Imagify.

Founded in 2014, we’re a fully remote distributed team of 23 people.

Here’s what we offer:

• Friendly team
• Work remotely
• Flexible hours
• Loose vacation policy
• Profit-sharing plan
• Annual Bonus
• Annual budget to go to Conferences
• Monthly budget for your remote work needs

We encourage employees to enjoy their personal life by having flexible hours and unlimited vacation. We care about the work you do not the hours you do, and we want you to feel happy and fulfilled. 🤗

We have a very strong transparency culture, within our team and to the public, for example we have a Public Salary Grid

Learn more about our Vision & Culture.

Code + Communication = Customer Success

The goal of a Customer Support Engineer: ensure our customers are delighted with our products, through the wise application of technical know-how and strong communication skills.

Parse.ly is a fully distributed team, which means 100% of our engineers, designers, and product managers (including our founder & CTO) work out of home offices. Most of the support team located in US/Eastern and US/Central timezones. We'll also give preference to those timezones, because even though we operate on a distributed/async model, we like to have timezone overlap for f2f (video) collaboration and pairing. We prefer to hire US-based candidates, but we'll consider Canada, Mexico, and Argentina for this role.

For this role, you need to love to help people, to write, to solve problems. You need to be technical enough to gain deep experience in analytics -- not just our tools, but the other tools our customers use. You need to stay close to our customers and understand how they use our product, APIs, and infrastructure, as well as how it fits into their broader analytics goals.

You have to love the idea of explaining tough technical concepts to a non-technical crowd. You want to use your people skills to work closely with top media companies and leading brands. You want to solve huge problems for them, but also sharpen your technical skills by staying embedded in the product team.

As this is a customer-facing role, you’ll also need to be comfortable jumping onto email threads, chat conversations, and even phone/video discussions with customers to help them diagnose issues. Sometimes, the people you’re talking to will be the web developers responsible for integrating Parse.ly into their sites and apps -- but sometimes, it will be non-technical staff who work with those people. To do this work, you'll need to have a love for the web and its technologies -- browsers, HTTP, JavaScript. And you'll go deep on those in your work with us.

As for you, to match well to this role, you’re likely on the junior side of your career but you are willing to learn -- and you're ready to solve specific challenges for customers.

A Day In The Life of a Customer Support Engineer

In interacting with customers, you’re likely to help customers integrate open source content management systems (such as Wordpress, Drupal); SQL data warehouses (such as Redshift, BigQuery); video player plug-ins (such as JWPlayer, VideoJS); and iOS/Android mobile SDKs.

Toward this end, you will become an expert in Parse.ly APIs for JavaScript, HTTP/JSON, data warehousing, and mobile SDKs. In this work, it's likely you'll become a JavaScript expert, if you're not already one. You should be comfortable doing debugging websites live in Chrome Inspector, Firefox Dev Tools, or similar.

You might also pick up other skills in SQL and Python along the way, since the Parse.ly product team is staffed with JavaScript, Python, and SQL experts.

You care deeply about our users and partners, and you will judge yourself on how well you serve them.

Your Responsibilities On The Team

• Interface directly with our largest customers’ technical teams, serving as their primary point of contact for technical issues and questions.

• Communicate how Parse.ly can solve business and technical challenges, from high-level use cases to code implementation.

• Practice your stellar troubleshooting and debugging techniques daily, and communicate these effectively to the internal Parse.ly team and externally to the customer via web, email, and phone/video discussion.

• Create technical content and documentation to showcase common use cases, common issues, and best practices.

• Help improve the Parse.ly product by identifying areas of improvement or growth through your direct line of communication with the customer. Or, if necessary, you build it yourself.

• Strike a balance between reacting to support issues and creating a proactive routine to identify and communicate common issues before they arise.

• Develop deep expertise in the code base and functionality of the Parse.ly platform, including our Dashboard product, JavaScript libraries, mobile integrations, browser plug-ins, rich HTTP/JSON API, or emerging products like our Data Pipeline and our advanced Video Analytics.

• Work closely with the product team and support team to improve usage across our entire platform.

• People with past experience working remotely (especially on fully distributed teams) will be prioritized.

HealthPrize is hiring a DevOps Engineer

At HealthPrize, we are changing the way people think about their medication and their health!

If you are seeking more passion than red tape, an environment where hard work is rewarded with great opportunity, and where an entrepreneurial mindset is essential, then HealthPrize may be the place for you!

Our growth is being fueled by work with leading brands in life sciences such as Abbott, Walgreens, and Gilead. Join the close-knit engineering team that designs and develops our industry leading patient engagement platform. Hone your skills in an agile, collaborative environment and work with us to measurably improve the state of healthcare globally.

The Role

We are looking for self-motivated engineers to join our team to help take our platform to the next level. At HealthPrize, DevOps Engineers (aka Site Reliability Engineers or even Systems Engineers) possess extensive experience designing & operating SaaS platforms on Amazon AWS. They play a critical role in the success of our development teams' efforts to rapidly & safely evolve our offerings for a global audience. They collaborate well with others, seek input from teammates, and surprise & delight internal & external customers with robust scalable solutions.

At HealthPrize, DevOps includes application delivery, infrastructure provisioning and integration with CI/CD solutions, instrumentation & ops automation. We like to use the right tools for the job and are currently leveraging Elastic Container Service, SQS, RDS (Aurora), KMS, Terraform, Elasticache (Redis), Docker and Ansible just to name a few. 

As a successful candidate, you:

• Are an AWS expert with a solid command of abstractions / services such as IAM, VPCs, Route53, and CloudFormation (or Terraform)

• Have strong experience as a professional technologist working with a distributed team

• Love to deliver useful services and respond to feedback from the people who use it

• Have experience with ECS and understand how to leverage it securely

• Are comfortable working as part of a hands on team to collaborate on designs, implementation, tuning and support of our systems

• Passionately measure system performance and scalability

• Are at home on a POSIX-compliant shell (or superset thereof)

• Can successfully communicate with internal and external stakeholders to resolve operational concerns & customer issues

• Are not dogmatic in your technology choices, but have the passion and knowledge to engage in debates about various tooling and technologies

• Are interested in building a reliable, fault-tolerant, multi-tenant platform and delivering it to a global user base

• Know how to scale yourself through scripting & automation and ultimately through mentoring & team leadership

About HealthPrize

HealthPrize Technologies is the pioneer in the use of gamification, behavioral economics, and consumer marketing concepts to engage and motivate patients. Programs developed on our platform are used by life science companies to inspire brand loyalty, improve health literacy, and maximize medication adherence.

Many companies say they are entrepreneurial, but we really are, and are looking for people who are ready to contribute and make an immediate impact. We are in the midst of an exciting period of growth as we expand the number of programs developed on our platform and are seeking smart, hard-working, and self-directed individuals who can thrive in a fast-paced and collaborative environment.

While we are focused on solving serious health problems, we don’t take ourselves too seriously. If you like to work hard and have fun doing it, you’ll fit right in.

HealthPrize is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. HealthPrize also expressly prohibits any form of workplace harassment based on any of the above.

We’re only able to consider applicants based in the United States at this time. (You can work remotely anywhere in the United States, or from our office in San Francisco.)

We are looking for an experienced mobile engineer who knows their way around iOS developmet to help us develop an online platform (we’d need your help with the web side of things). We’re a small (<20) engineering team distributed around the US & Europe, with an office in San Francisco. We iterate quickly, ship every day, build for the long term, and are looking for smart, independent engineers who want to ply their trade with like-minded people.

Responsibilities

• Architect, build, deploy and iterate on new features and capabilities of the Archipelago application stack.

• Collaborate with other engineers, design, and product to build out new capabilities and designs.

• Build fast but design for the feature through architecting efficient and reusable components.

• Own the quality of your deliverable through good design, implementation and unit testing.

• Ship code to production frequently.

Experience and Qualifications

• 5+ years of mobile application development experience, preferably iOS native / swift.

• Experience building mobile apps for enterprise customers.

• At least some published apps (either self or by prior employer) in the App Store or Google Play.

• Proven track record of delivering highly-performant and scalable software solutions, and commitments to demanding business customers.

• Knowledge of best practices & patterns for large scale mobile applications.

• Ability to work as part of a team but also focus and execute on your deliverables.

Desired but not Required

• Experience building for IPad form factor.

• Experience with building geo aware and augmented reality use cases.

• Experience building applications for the insurance industry.

Benefits

• You’ll join at an early stage of the company, so you can take something from 0 to 1

• We’re a supportive team who will give you as much assistance or independence as you like

• We have an office in San Francisco, but most of your engineering teammates work remotely from around the world. Pre-existing remote work experience would be a big plus. If you’d like to work remotely, please note that we’re only able to consider applicants based in the US at this time.

About Archipelago

Archipelago is a start-up working to revolutionize how risk is insured. Our founders are tech & finance entrepreneurs with several IPOs and acquisitions under their belts. We are headquartered in San Francisco, have raised several million in seed money to date, and currently employ over a dozen people across the US & Europe.

The client is a development agency building and launching an iOS and Android app. The application will be similar in functionality to “Futuramaland" and "Simpsons Store” apps in the Apple Store.

The developer is responsible for both the iOS and Android app, launching it on Apple store. The application will need to offer in-app purchases and potentially product purchases. Another requirement is to have casual games in it such as "find the difference".

Please note that we're looking for developers who can work in Pacific Time.

About

Codementor (codementor.io) is a leading on-demand developer marketplace for live mentorship and freelance projects. Our freelance platform CodementorX (hire.codementor.io) connects world-class developers with startups and engineering teams on demand.

Americans spend more than $5 trillion on restaurants, retail, and services each year. Nearly 90% of those transactions happen in a real-world store. Online, data is king. It powers personalized customer experiences and product recommendations. Offline, it’s still 1999. No data is captured; certainly, none is used to improve merchant decision-making or customer experience. No wonder brick-and-mortar stores are being left behind.

Thanx is a customer engagement platform -  an integrated solution that enables merchants to interact with their customers. Point solutions are so 2000s. Data on spending, location, time, items/SKUs, and feedback is ingested from multiple sources. Leveraging this data, Thanx provides a complete, longitudinal view of a customer, enabling merchants to engage with customers in a personalized way. Plus, with a closed loop with credit card networks, merchants can,  for once, measure changes in consumer behavior for each marketing dollar thats spent.  

In a nutshell, Thanx ingests data, provides insights, enables actions to drive growth in the business. As a platform, Thanx is a horizontally-scalable, reliable, high-throughput, low-latency system.

Thanx is backed by some of the best investors in the world — Sequoia Capital, Icon Ventures, and Andy Rachleff (CEO Wealthfront, cofounder Benchmark Capital), to name a few.

Thanx Engineering

Yes, we have an app you can download. But that represents no more than 5% of our codebase. The power of Thanx is massively scalable data pipelines, microservices that power four 9s uptime, intelligent purchase normalization, and matching algorithms  — we don’t show that stuff off publicly.

Here’s more on who we are:

• Team: early engineers at AWS, Cloudera, Climate, Zenefits, Okta. Experience from startups and successful product companies like Google, Facebook, Intuit, Disney. This is an elite Eng team, period.

• Growth: 10x YOY data growth; $100M+ delivered to merchants; 200% team growth; modern, rapidly-evolving platform.

• Tech: scalable, reliable, high-throughput, low-latency backend systems; beautiful, performant, responsive UIs; user-friendly mobile apps.

• Culture: data-driven decision-making, risk-taking, no hierarchy, collaboration & shared responsibility, testing, and continuous improvement. As a remote-friendly team, we have flexible work hours. We work and play hard — be warned! when it comes to Mario Kart, we are super competitive!

Opportunity

• This is a hands-on role. You spend significant time writing code

• Be a technical leader - ideate, architect, mentor others; advance our platform

• Work across the stack - backend, front-end, mobile, data ingestion and processing, AI/machine learning, security, infrastructure, scalability, DevOps.

• Be involved in platform evolution, product ideation, design, architecting systems, helping shape engineering, and company culture. And, of course, top-notch equity.

• Work from our SF office or remotely

Technologies We Use

• Ruby on Rails, Golang, React, React Native, Swift, Objective-C, Java/Kotlin, Elasticsearch, MySQL, Postgres, AWS, Heroku, Terraform, Docker

Sound like You?

• Over 8 years full-stack engineering experience

• Deep knowledge of dynamic languages like Ruby, Python, Javascript; exposure to React, Vue.js is a plus!

• Deep experience with high-scale architectures, data pipelines, design patterns

• Experience with modern tools and tech for each phase of development lifecycle - design, development, test, build, deploy, monitor+scale

• Experience with mobile and mobile-first web development experience

• Experience with experimentation and A/B testing is a plus!

• Strong leadership skills (mentoring, leading)

• Strong written and verbal communication skills

• Fantastic team player: communicative, collaborative, empathetic

• You thrive in a distributed team environment

Apply now!

We are proud to be an Equal Employment Opportunity company. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We are seeking a senior developer who loves programming and shipping production software, but who also has keen design instincts and an ability to simplify, simplify, simplify -- until the data speaks for itself.

Our frontend team owns the core experience of Parse.ly’s customer-facing SaaS products -- most importantly, its real-time analytics dashboard.

Parse.ly is a fully distributed team, which means 100% of our engineers, designers, and product managers (including our founder & CTO) work out of home offices. Most of the frontend team is located in US/Eastern and US/Central timezones. We'll also give preference to those timezones, because even though we operate on a distributed/async model, we like to have timezone overlap for f2f (video) collaboration and pairing. We prefer to hire US-based candidates, but we'll consider Canada, Mexico, and Argentina for this role.

So, you might wonder, how do I get an interview with Parse.ly?

To prove design instincts to us, we ask that you point toward some work you have done in the past that showcases your frontend, UX, or data viz design tastes. For example:

• A web portfolio of data visualization sketches, e.g. on bl.ocks.org, codepen.io, or similar.

• Github, or similar, code repos for JavaScript code, along with a README that describes or showcases how it looks when run.

• Dribbble, or similar, screen crops of your designed interfaces.

• Screenshots of past products you have worked on and how they looked in a shipped state, with some explanation of what parts you worked on, and how it was built. Using something like Dropbox is fine.

• Or, if none of the above are available, feel free to get creative! Perhaps include a recorded live demo (you could try loom.com to record it); share a link to a recorded presentation at a conference or meetup; or, even share raw notes captured from your notebook. Indeed, photos of your design sketchbooks are very much welcome!

Your Perspective on JavaScript

JavaScript has gone through a lot of iteration in the last several years. Parse.ly has existed across three JavaScript maturity waves: (1) simple rich web apps built with Python/Django and a touch of jQuery & D3.js; (2) full AngularJS 1.x SPAs powered by a Django REST API, during the peak of Angular 1's popularity; (3) componetized React applications powered by REST APIs & GraphQL, more recently. We even had a brief stint with Vue.

Given this evolution, Parse.ly frontend engineers develop a mastery over JavaScript and web technologies, pick the best tool for the job, and don't fuss about the particular framework du jour. You'll be working on a modern JavaScript codebase -- parts of which might leverage AngularJS, D3.js, React, or other libraries. Since you're a senior JavaScript engineer, a mix of frameworks doesn't bother you in the slightest, as you realize it's the nature of the beast for a set of successful and production web applications developed 2013-2019. And, since you're a senior software engineer, cracking open the middle tier -- which is written with established & stable technologies like Python 3, Django, and Postgres -- doesn't bother you either.

What You’ll Do:

• Write JavaScript code using the best practices.

• Come up with novel interface implementations and data visualizations.

• Write code in Python that power our Django-based HTTP API.

• Creatively sketch and design new product features.

• Analyze customer usage data to improve shipped features.

An Ideal Applicant Will Have:

• 5+ years experience in technology.

• A preference for self-sufficient productivity.

• A highly organized and disciplined approach to self-improvement.

• Senior level of proficiency with modern JavaScript.

• Comfort with git, the command line, and Python.

Netdata is looking for talented Software Engineers in Test (SET) to join our distributed (remote) engineering team. As a SET at Netdata, you will need to be passionate about Software Quality Assurance, capable of both exploratory manual testing and authoring of test suites for automated testing. Our products include both modern microservices-based backends, reactive web applications and monolithic, statically linked linux binaries. Your knowledge and experience in test automation across the 'test pyramid', in various platforms combined with your excellent communication and teamwork skills will actively contribute to the quality of the Netdata platform.

Responsibilities

• Collaborate with software and DevOps engineers across the company to understand, develop and automate test and deployment processes.
• Author, optimize and maintain comprehensive integration and end-to-end (system) test suites for the Netdata platform, including our open-source offering.Your work will entail significant scripting work in order to automate processes and setup testing environments.
• Perform manual exploratory end-to-end (system) and integration testing for newly created features — and then create the respective test automation scenarios for those manual tests.
• Be an advocate for Test Driven Development (TDD) and software development best practices across Netdata, through the introduction and observance of 'shift left' principles.
• Educate software engineers on how to author efficient unit and component tests for their code, by demonstrating proper techniques, frameworks and tools.
• Communicate Code Quality metrics to all stakeholders.
• Understand and review complex systems already in existence.
• Actively participate in the planning phases of new systems under development.

Why join Netdata

• We are a team of industry veterans and senior engineers that prioritize performance and ease of use over anything else.
• We embrace remote work and great work-life balance.
• We are solving hard problems that affect thousands of organizations worldwide.
• We are deeply committed to Open Source and love our community.
• We deeply care about system performance.

• A competitive salary.
• A generous stock plan.
• To join a venture-backed startup working with some of the most sophisticated investors of Silicon Valley.
• To be part of our world-class team and interact with an amazing community.
• To see first-hand how to grow and succeed in an engineering-first, open source-based company.
• To find a culture that rewards doers.

Requirements

• Required experience
• Minimum 3 years experience as a software engineer .
• Familiarity with UNIX-like systems and environments.
• Familiarity with scripting languages.
• Familiarity with modern CI/CD pipelines, including open source platforms (Jenkins, Gitlab.)
• Strong experience in Test Automation. We expect all candidates to have proven experience with the implementation, maintenance, optimization and extension of large test suites in Cucumber, Selenium, TestNG, REST-assured, or equivalent frameworks.
• An ability to perform well in a fast-paced environment.
• Excellent analytical and multitasking skills.
• Excellent command of spoken and written English.

Preferred experience

• Familiarity with microservice-based integration and systems testing is a significant plus.
• Familiarity with contract testing
• Experience with the Google Cloud Platform
• ISTQB Advanced certifications are considered a plus
• BSc degree in Computer Science or relevant field

Netdata is an Equal Opportunity Employer. We are committed to providing an inclusive work environment free of discrimination and harassment for everyone, regardless of race, color, religion, national or ethnic origin, sex, age, sexual orientation, gender identity, disability, sexual orientation, marital status, military service or other non-merit factor.

What is this job position about?

What we're looking for

A talented and passionate fullstack engineer to work on the Spreaker platform. You'll work with our team of engineers to build, improve and maintain the web application, the API, and other applications built using web technologies.

Why this job is important

Spreaker's web application and API are the core of the product, used by millions of people all around the world. You will join the web development team and iteratively introduce new features and improvements, optimize performances, fix bugs and security issues.

What you'll learn

You will learn how to build and deploy a distributed system, both composed by large and micro services. You will continuously learn new technologies and keep with the high pace of our industry, without feeling like you're stuck on old and boring stuff.

What you'll do

You'll build new features both on the web application and the API, with a high impact on customers and the company business. You'll be asked to organize your time, plan your work, respect deadlines.

Which are the requisites to apply for this position?

We're looking for a passionate engineer with experience in both frontend and backend development (no graphic designer skills required).

You should be willing to work with some old-school yet rock-solid technologies, without feeling the need to rewrite everything from scratch.

You must have production experience with:

• PHP

• Node.js

• HTML5, CSS3, JS (ES6+)

• SQL databases

• Cross-browser compatibility (on both mobile and desktop)

• Creating and consuming REST API

• Automatic testing

Moreover, we do have a couple of strict requirements:

• Fluency in English (both verbal and written)

• European-centric timezone (CET-2/CET+2). We'll not accept candidates living outside Europe stretching their work hours to match the timezone

Finally, you'll get some bonus points if you have any production experience with:

• Symfony

• PostgreSQL

• Web performance optimization

• Docker

• Serverless architecture

What we offer

Voxnest is a cool place to work thanks to the company's flexibility: we are positive, relaxed, and easygoing. We try to maintain a friendly yet professional environment by communicating with each other on a daily basis and constantly updating everyone on our work progress or the company's success. It's important to us that every employee feels like an essential part of the company.

In addition, our key benefits are:

• Remote working environment

• Work-life balance

• Flexible hours according to work deliverables and commitments

• Yearly Company retreat in cool places around the world

• Great opportunities to develop and grow your professional skill set in a dynamic working environment

• Yearly training budget to buy books, attend conferences and improve your skills

About Status 

Status is the gateway to the decentralised web. We’re building the tools and infrastructure for the advancement of a secure, private, and open web3. With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute. Our focus areas right now are: user onboarding, developer tooling, token utilities, protocol/infrastructure research and token engineering. 

Our core application, currently in beta on Mobile and Desktop,  is an open source, Ethereum-based app that gives users the power to chat, make payments and browse the decentralized web.

Who are we?

We're a remote team of made up of 60+ core-contributors and growing community of members scattered around the globe. We care deeply about open source software, and our organizational structure has minimal hierarchy and fixed work hours. We believe in working with a high degree of autonomy while supporting the organization's priorities. 

The role: 

We’re looking for a hands-on Engineering leader to lead our core application team. You will be responsible for building, launching, maintaining and improving our core Status application (messenger, wallet & Dapp browser). You’ll be leading a distributed team of ~10 talented engineers to ship the app across multiple platforms, and provide regular performance and user improvements. You’ll work closely with our Co-Founders (Carl & Jarrad), and our COO (Nabil) to align the core application development with the overall strategy for the Status network and community. 

It’s essential that you have a strong alignment to our principles and have a strong desire to build a better web. You can see our tech stack here. 

Responsibilities:

• Overseeing the engineering team responsible for the end to end development of the Status application, across mobile and desktop.

• Shipping the app, and launching regular updates focused on app performance and stability as well as adding new features that add to the overall Status ecosystem. 

• Ensure that the decentralized team is structured in a way to maximise collaboration, with minimal coordination tax.

• In close collaboration with the co-founders and PMs, structure a clear roadmap, timeline and budget for the development of the Status mobile and desktop apps.

• Establishing policies and procedures that produce high-quality software. This includes ensuring excellent documentation with the goal of increasing community contribution to Status.

Minimum qualifications

• Passionate about blockchain technology and decentralisation. 

• Experience leading software engineering teams (5+ years).

• Strong native mobile development experience (especially on Android). 

• Familiarity with React Native.

• Experience shipping cross-platform apps. 

• Strong technical skills, and a willingness to get hands-on.

Preferred qualifications:

• 2 years+ experience leading distributed software engineering teams.

• Contributing to projects on at least one blockchain codebase. 

• Understanding key areas of Blockchain research including data privacy, confidential transactions, side chains and pegging, sharding, lightning, and other scaling methodologies

• Demonstrate proficiency in computer science fundamentals, functional programming, functional design patterns, data structures, applied cryptography, high assurance software development, distributed computing & algorithms.

We are:

Shogun (YC W18): a page builder platform for eCommerce stores. We're one of the most popular apps on Shopify and BigCommerce. Our fully remote team of 30 is located all around the world.

We need:

A full stack rails engineer with an interest in the business side of things. You'll work closely with our growth team to move growth initiatives forwards.

Responsibilities

• Work on special projects to drive growth at Shogun

• Build out and maintain internal software (admin, affiliate tracking system, etc.)

• Build out new platform and partner software integrations

• Build out integrations between software services we use for business operations (CRM systems, campaign management software, etc.)

• Build out and maintain our APIs for our technology partner program

• Write queries and work with analytics tools to understand the business

You must:

• Know or be interested in knowing what drives a startup SaaS business (MRR, LTV, Churn, CAC, ARPU, Conversion Rate, Acquisition Funnels, etc.)

• Know rails like the back of your hand

• Enjoy scaling challenges as we're growing fast

• Have a super high standard of quality

• Be comfortable looking at data

• Have at least a few years of experience with tech companies

• Have built some cool things we can check out

• Have a few references we can say hi to

Technologies we use:

• rails

• go

• nodejs

• postgres

• mongodb

• BigQuery

• heroku

We offer:

• Solid pay

• Trips to international offsites

• Health Benefits (US, Canada)

And more.

OVERVIEW

Xapo is a fast-growing, global fintech company with a mission to build a safe and global way to use money. We’re a fully distributed team, with 250+ Xapiens working from 50+ countries. 

We’re seeking a collaborative, proactive problem-solver to join us as Python Developer at Xapo. This full-time position is planned to be remote, meaning you can work from anywhere!

BALANCE FOR BETTER

At Xapo, we embrace our differences and actively foster an inclusive environment where we all can thrive. We’re a flexible, family friendly environment, and we recognize that everyone has commitments outside of work. We have a goal of reaching gender parity and strongly encourage women to apply to our open positions. Diversity is not a tagline at Xapo; it is our foundation.

RESPONSIBILITIES

• As a Senior Python Developer, you will work with a highly specialized, multidisciplinary team that handles the complete development lifecycle of a product, from envisioning to production deployment. You responsibilities will include, but are not limited to:

• Building high-quality software components that fulfill defined functional specifications and fit within architectural designs. 

• Working autonomously, following a defined plan and achieving goals according to schedule. 

• Participating in the design, testing, and deployment of your code. 

• REQUIREMENTS

• 7+ years’ experience in software development.

• Backend development.

• Excellent proven Python development skills.

• Good development and tuning skills for MySql and Redis.

• Flask, uwsgi and NGINX, experience.

• API building and consuming experience are desirable.

Frontend development;

• React.JS proven application development experience.

Platform and libraries;

• Feel comfortable using Linux, Docker, Flask, uWSGI, and NGINX.

• Experience using Git, BitBucket, Jira.

• Capable of documenting and diagramming functional flows and architectures.

• Experience with other major development language and frameworks like, C, C++, Java or .NET, Node.js is desirable.

• Experience with other front-end frameworks like Prototype, Undersore.js, etc is valuable but not required.

• Mobile development knowledge, add points by not required.

• Self-motivated, with initiative and enthusiasm, willing to work hard within a remote team.

• Experience working by plan and objectives in autonomous mode.

• Good communication skills and remote teamwork experience.

• Strong communication skill in English is a must. Spanish is a nice to have.

• Experience within Fintech and knowledge about Bitcoins would be ideal.

OTHER REQUIREMENTS

• A dedicated workspace. 

• A reliable internet connection with the fastest speed possible in your area.

• Devices and other essential equipment that meet minimal technical specifications.

• Alignment with Our Values.

WHY WORK FOR XAPO?

• Shape the Future: Improve lives through cutting-edge technology, work remotely from anywhere in the world

• Own Your Success: Receive attractive remuneration, enjoy an autonomous work culture and flexible hours, apply your expertise to meaningful work every day

• Expect Excellence: Collaborate, learn, and grow with a high performance team

ABOUT XAPO

At Xapo, we’re building a way for users all over the world to send, receive, spend, and store their money globally and safely. We're firm believers that no matter who you are or where you're from, you deserve easy access to digital financial services. 

Launched in 2014 by Wences Casares (CEO) & Federico Murrone (COO), Xapo has made an unparalleled investment in security infrastructure, assembled a renowned advisory board, and raised $40M from top venture capital firms in Silicon Valley & the world.

What would I do at Voxnest?

You will join a small and talented team who are responsible for managing and continuously evolving the infrastructure, powering the entire Voxnest's podcast hosting and delivery platform.

You would

• Manage a multi-regional infrastructure running fully on AWS

• Work with a diverse set of technologies, using a mix of serverless solutions and containerized applications running on Kubernetes

• Automate all the things

• Continuously improve observability

• Run deep root cause analysis on failures

• Contribute to designing the next-generation of Voxnest's services

What we're looking for

We're looking for a passionate engineer with some experience in both development and SRE / infrastructure.

You should have some production experience with:

• AWS services, in particular: EC2, VPC networking, S3, CloudFront, Lambda

• Linux

• Docker and a containers orchestrator (ie. Kubernetes)

Plus, there are a couple of strict requirements:

• Fluency in English (both verbal and written)

• European-centric timezone (CET-2/CET+2): we will not consider candidates living outside Europe who stretch their working hours to match the timezone

Finally, you'll get some bonus points if you have any production experience with at least a few of the following technologies:

• Prometheus

• Ansible

• Python

Why should I choose Voxnest?

Voxnest has a very talented engineering team. Working at Voxnest, you will be in constant contact with the other engineers, and be able to discuss every technological aspect of the product and contribute to designing architectural changes and improvements.

You will continuously learn and work in production with cutting edge technologies (including Docker, Kubernetes, Prometheus, AWS serverless solutions), keeping up with the high pace of our industry.

In addition, our key benefits are:

• Remote working environment

• Work-life balance

• Flexible hours according to work deliverables and commitments

• Yearly Company retreat in cool places around the world

• Great opportunities to develop and grow your professional skill set in a dynamic working environment

• Yearly training budget to buy books, attend conferences and improve your skills

Salesforce Developer - Apex, Lightning Web Components (LWC), Visualforce

Be part of a growing product team building for the AppExchange.

Taskfeed is looking for a Salesforce Developer to join the team. You will join a product team of Salesforce and Front-end developers.

At Taskfeed we help companies manage customer-facing projects. Taskfeed is a project management application that runs on Salesforce and is available on the Salesforce AppExchange.

You should be comfortable taking on the challenge of modernising our app including adopting platform innovations like Lightning Web Components, Custom Metadata, and whatever the future has in store.

We believe that the best people come from everywhere. We embrace remote work.

We are looking for

• A fast thinker, clear communicator, who is willing to challenge

• you care about the user’s experience

• excellent written and spoken English

What skills and experience you should have

• confident developing with Apex and Visualforce

• confident with Lightning Components and explored Lightning Web Components

• professional experience developing Salesforce AppExchange apps (packaging, security, edition targeting etc.) is desirable

• Salesforce Certified Platform Developer II is of interest but by no means essential

• understand web security essentials

How we work

• we work remotely and collaborate using Slack and Jira

• flexible working hours: this role is full-time, but we can accommodate work around you life (children in nursery, school, etc.)

• minimal approach to meetings

What you'll get

• competitive salary of between £40-60k (or equivalent local currency) based on experience 

• pension matching contribution of up to 10% (if UK employee)

• your time is important, up to 25 days holiday (if UK employee)

Nebulab is looking for an experienced Ruby on Rails Developer to join our distributed team and work on challenging international projects, both open and private.

Nebulab is a digital consulting agency with a full-remote culture and three offices in Italy. We specialize in building bespoke eCommerce websites and web applications for international clients from various industries, which range from exciting startups to large established brands. We're a growing team of friendly people with a culture based on continuous learning, transparency, collaboration and quality over quantity.

RESPONSIBILITIES

• Build solid, scalable and maintainable Rails applications with excellent test coverage.

• Write technical documentation.

• Communicate constantly with the client and organize teamwork.

• Help and share expertise with other members of the team.

• Collaborate with other developers, designer, team leads and stakeholders to understand business goals, analyze requirements and propose your ideas and technical solutions.

• Review colleagues' code, participate in pairing sessions and provide mentorship to junior and intermediate developers.

• Help in project estimation and planning.

• Lead a project independently from the start to the execution.

• Write clean and tested code in accordance with our style guides.

REQUIRED SKILLS

• Have experience in developing Ruby on Rails applications.

• Have experience with relational databases like PostgreSQL or MySQL.

• Be a coverage fanatic.

• Have a thorough knowledge of RSpec.

• Have a great understanding of object-oriented programming and design patterns.

• Be confident with Git and with Unix shell.

• Be (or want to be?) an open-source contributor.

• Have a very good command of written and spoken English.

• Have a good command of written and spoken Italian.

• Have excellent communication and collaboration skills.

• Have knowledge of project management tools like Trello and GitHub Projects.

• Have experience with JavaScript and Front End frameworks like React or Vue.js.

• Have a basic experience with HTML and CSS (Sass or Less)

• Have basic DevOps skills.

GOOD TO HAVE SKILLS

• Be able to write technical blog posts.

• Be curious about latest technologies.

• Help us in our hiring process.

• Have experience with eCommerce platforms.

• Be able to speak at tech conferences, workshops, and meetups.

WHAT WE OFFER

• 100% REMOTE WORK: You can work from one of our beautiful offices in Italy or remotely, as much as you want.

• PAID RETREATS: We get together twice a year to work on our own projects, bond and chill out!

• CHEERFUL ENVIRONMENT: You’ll be surrounded by people who love what they do and have a good time while doing it.

• TOP-NOTCH EQUIPMENT: We will provide whatever hardware (MacBook Pro, Bose or Sony noise-canceling headphones and LG 4K monitor) and software you need in order to do your very best work.

• STUDY FRIDAYS: We only work for clients 4 days a week. Friday is dedicated to personal growth and demos!

• PAID CONFERENCES: Want to attend that conference? Let us know and we’ll pay for the trip, accommodation, and tickets.

• EDUCATIONAL BUDGET: We provide a budget for books, courses and anything else that will help you hone your skills.

• COMPETITIVE SALARY: We believe in compensating people fairly, so we offer salaries amongst the best you can find.

• FLEXIBLE WORK HOURS: As long as you’re doing great work, we really don’t mind if it’s a regular 9-to-5 or something else.

• MENTORING: You’ll have a dedicated mentor who’ll cheer for you as well as make sure you never stop growing.

Deploying on top of Kubernetes? Writing in Go? Curious about distributed computing? So are we!

We’re building the next generation of cloud computing infrastructure. We are hiring for a remote Backend Engineer to join a growing team of driven entrepreneurs. We look for candidates interested in driving architecture, technology choices and using their experience to help build our edge computing platform.

Promises

• Support your personal development, prioritising growth in knowledge around technology

• Build an environment that encourages individual autonomy within a close-knit team

• Provide constant technical challenges and puzzles requiring creative thinking and problem solving

• Encourage the proactive use of new technologies and processes

Responsibilities

• Ensure software is designed and implemented for quality, robustness and scale

• Support the product development team in resolving challenges

• Take ownership and responsibility of production-ready code

• Contribute to and ensure the completion of code development so that product releases reach general availability on time

Expectations

• Experience and understanding of production-ready services in a Cloud-like environment

• Passionate about distributed compute systems and containerisation

• Hands-on experience working with large scale web or cloud architectures

• Continued development experience: writing resilient code, tests and debugging issues

• Strong grasp of core architectural and programming principles

• Strong experience with Go

Interested? Ping over your CV, Github profile or any other relevant work you want to share.

We believe diversity and inclusion make us a better company, and we embrace equal employment opportunity. We are committed to building a team that represents a variety of backgrounds, opinions and skills.

At Zaarly, we are fixing what is broken in local home services by building great tools and providing exceptional service to local businesses and homeowners. In order to scale to new markets, we are improving and automating a lot of our manual operations and making our product more useful, usable, and delightful across the board.

We’re growing, and we are looking for a few talented full-stack software developers to join our team, either remotely or in Kansas City.

Why this job is important

Working with a small team of very talented engineers, designers, and operators, you’ll play an important role building an incredibly unique, local marketplace. We’re a small company and a tight-knit team working on problems no other business has solved – everyone on the team is mission-critical.

We are only interested in win-win arrangements with local small businesses. We never sell ads or leads, and we don’t require contracts or commitments. Zaarly only makes money when we deliver real value to the businesses who partner with us, and we work hard to do exactly that every day.

Responsibilities

• Building features that small business owners and homeowners rely on daily to get real jobs done. There are so many interesting problems to solve around building and maintaining trust, creating efficiencies for different kinds of small, local businesses, creating transparency in the market – the list goes on and on.

• Collaborating with our designers to understand our users and guide product decisions. Ultimately, every one of our users will interact with code you’ve written, so we hope you care deeply about their experience.

• Improving our codebase. Our team constantly strives to be more and more intentional about writing clean, maintainable code that we can be proud of. We strive to be good at both giving and receiving code review.

• Helping to keep big projects on track without a lot of day-to-day intervention from managers. We’re looking for engineers who take a holistic view of what they’re working on and are more than just ticket-takers.

Requirements

• You’re an experienced developer who is comfortable working across the full stack of a modern, well-tested Ruby on Rails application. In addition to Rails, we work with Postgres, ES6 Javascript, Sass, Turbolinks, Stimulus, and Rspec.

• You have 3-6 years of professional experience, most of which has been spent working with a team on a web app with real users.

• You’re a life-long learner and a student of your craft – both teachable and eager to teach in order to improve our team.

• Either you are interested in working in our Kansas City office, or you have the skills you need to be a happy and successful remote team member. (Our product team is roughly 50% remote, so both of these options are totally fine. We try to bring the remote team members to town about four times a year.)

Dito is a leading provider of enterprise IT and cloud services partner, and we are looking for someone who is ready and eager to join our PSO team as a Google Deployment Engineer!  The position is remote so you will have the ability to work from home.

Job Description: You swiftly problem-solve technical issues for customers to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google Dito grow its GSuite business and in bringing our product portfolio into companies around the world. 

• Work with Dito team members and clients to understand technical and business requirements, then develop robust technical solutions leveraging Google products to meet these requirements

• Lead deployment and configuration tasks within customer environments, working individually or as part of a team

• Expertise in Migrating data from on-premise servers including Microsoft Exchange and other RFC 3501-compliant IMAP servers ex- Runbox, Zimbra, Office-365, Godaddy etc.

• Expertise in configuring & troubleshooting migration and sync tools like GAMME, GASMO, GAMMO, GCDS, GSPS & GAMLN. & Cloud Migrator

• Participate in the development of detailed project specifications and effort estimates taking into account feasibility and design.

• Communicate status and technical items with customer and internal stakeholders, identifying areas of technical risk and proposing different options for mitigating these risks

• Work on multiple projects at a time, both small and large

You Would Be Great For This Position If You Have:

• BS degree in Computer Science or Information Systems

• 3 plus of years previous experience required

• Previous Helpdesk/IT Support experience required

• Google APIs, such as Directory SDK, Apps Script

• Proxy configuration and troubleshooting

• Understanding of VPN concept

• Files shares, OneDrive, Box, Dropbox

• Data governance

• Experience with databases, LDAP

• Experience in Security (Kerberos, SAML, NTML), Authentication vs Authorization, and Web Technology concepts

• Experience with networking

• Experience in migration between different messaging platforms/versions

• Strong understanding of DNS, E-Mail Routing, Email Tracking, SMTP / application Mail Relay

• A positive attitude towards change and ability to adapt.

• Ability to handle customer situations with empathy and ownership

• Able to think critically and logically under pressure to resolve technical issues

• Absolute commitment to customer service and a “can-do" attitude

• Customer Advocacy

• Excellent interpersonal skills and the ability to work in a team environment and interact with all levels of management as well as vendors and customers.

• Strong problem solving and Analytical/Reasoning skills.

• Excellent written and oral communication skills.

• Well-proven time management skills while remaining flexible in responding to changing company and/or client needs.

• Experience with programming with Java, Python, or similar language a plus

Travel: Less than 10% travel required.

Job Type: Full-time

 GitLab is a hyper growth company searching for people who are intelligent, aggressive and agile with strong skills in technology, sales, business, communication and leadership. Desire to lead through change is a must.

The Manager of Customer Experience is a management position on the front-lines working with the Technical Account Managers and the Professional Service Engineers helping evolve and grow our large and strategic customers. This is a player/coach role where the individual is expected to be experienced in and have advanced insight to the GitLab platform. The individual will contribute to territory and account strategy as well as driving the execution directly and indirectly. The individual will need to be very comfortable giving and receiving positive and constructive feedback, as well as adapting to environmental change and retrospecting on successes and failures. The Manager of Customer Experience will work together with the other managers within the Customer Success organization to help execute on strategies and vision with the Director.

You will have the opportunity to help shape and execute a strategy to help the Technical Account Managers and Professional Service Engineers build mindshare and broad use of the GitLab platform within enterprise customers. Coaching your team members to becoming the trusted advisors to their customers in a post sale situation. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. You will also be responsible in helping grow and maintain our enterprise-level customers.

Responsibilities

• Work with the Customer Success Director to help establish and manage goals and responsibilities for Technical Account Managers and Professional Service Engineers

• Assist in development of thought leadership, event-specific and customer-facing presentations

• Share hands-on technical preparation and presentation work for key accounts

• Ensure the TAMs/PSEs exceeds corporate expectations in core knowledge, communication and execution

• Define and maintain a high bar for team member expectations and enable the team to achieve it

• Challenge the team and yourself to continually learn and grow as trusted advisors to clients

• Monitor performance of team members and provide timely feedback and development assistance

• Create, review, and approve formal statements of work, change requests, and proposals

• Prepare weekly revenue forecast worksheet and create action plans to address issues

• Develop senior-level relationships with customers

• Manage resource assignments and staffing levels, including recruitment as needed

• Identify and implement improvements to the processes and tools used as a seasoned with experience leading teams of project managers and consultants in support of external customers.

• Work together with our Sales organization and Implementation Engineers to propose, scope, and price Professional Services Statements of Work

• Work together with Professional Service Engineers and Implementation Engineers to plan and execute internal projects, ensure that teams have appropriate training and manage resources to deliver Customer Success offerings

• Provide leadership and guidance to coach, motivate and lead the team members to their optimum performance levels and career development

• Ensure delivery model is focused on quality, cost effective delivery of services and customer success outcomes

• Remain knowledgeable and up-to-date on GitLab releases

• Document services provided to customers, including new code, techniques and processes, in such a way as to make such services more efficient in the future and to add to the GitLab community. Works with the Product Engineering and Support teams, to contribute documentation for GitLab

• Help build programs that the TAMs will execute to effectively grow our enterprise customers

• Ensure your team maintains high levels of customer retention, customer satisfaction and customer expansion as measured by quarterly goals, surveys and NPS

• Partner with Technical Support leadership to ensure a seamless customer handoff of escalated technical issues

• Develop strong relationships with Engineering and Product to ensure cohesion and shared understanding of goals, initiatives

• Drive team to exceed company growth and retention forecasts. Oversee initiatives set forth in Quarterly Goals

• Manage a team of highly motivated, customer-focused technical account managers to manage the overall health and care of accounts (e.g. onboarding customers, product/service adoption by user, monitoring engagement across the post-sale lifecycle), and develop compensation plans and career paths appropriate to specific functions within the team

Requirements

• 7+ years of experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions

• Prior experience in customer success or equivalent history of increasing satisfaction, adoption, and retention

• Familiarity working with clients of all sizes, especially large enterprise organizations

• Exceptional verbal, written, organizational, presentation, and communications skills

• Detailed oriented and analytical

• Strong team player but self starter

• Strong technical, analytical, and problem solving skills

• Experience with Ruby on Rails applications and Git

• Deep knowledge of software development lifecycle and development pipeline

• Understanding of continuous integration, continuous deployment, ChatOps, and cloud native

• Above average knowledge of Unix and Unix based operating systems

• Installation and operation of Linux operating systems and hardware investigation/manipulation commands

• BASH/Shell scripting including systems and init.d startup scripts

• Package management (RPM, etc. to add/remove/list packages)

• Understanding of system log files/logging infrastructure

• B.Sc. in Computer Science or equivalent experience

• Programming/scripting experience & skill is required (Bash & Ruby)

• Project management experience & skills

• SCM admin and/or PS experience would be a plus

• Set up HA/DR, working with Containers and Schedulers (Kubernetes preferred) and also experience with AWS stack (EC2, ECS, RDS, ElastiCache)

• Experienced in and have advanced insight into the GitLab platform

• Experienced in giving and receiving positive and constructive feedback

• Able to adapt to environmental change and retrospecting on successes and failures

• Previous leadership experience is a plus

• Experienced in collaborating with other managers and executing strategies

• Proven track record in software/technology sales or consulting 

Location: Work From Your Home for our All-Remote Company (USA only)

Do you enjoy troubleshooting technical issues and are detail-oriented? Are you able to communicate technical information simply and easily to technical and non-technical customers?

If so, we’d like you to learn about Files.com!

At Files.com, we believe that providing great customer support is a matter of integrity.

We won’t feel good about the product we’ve built if customers can’t figure out how to use it, if it has incomplete documentation, or if bugs don’t get resolved.

We invest heavily in our Customer Success team with the goal of being overstaffed so that our customers interact with a live person and get a timely resolution.

About Files.com

Files.com is the new name for BrickFTP, a cloud storage service that has existed since 2009 and has over 1,700 paying business customers.

Our company consists of 20 (and growing to 30 by the end of 2019) USA-based remote employees who work from home.

Our products and services are used by over 2,000 enterprises and SMBs, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.

We’re Bootstrapped, Profitable, and Growing

Our success comes from building a great service that solves problems for our customers, and our growth comes from expanding and improving our products as quickly as we can.

We believe that great products can only be built by great people. So we’re on a quest to find the smartest, most creative, and most motivated people, and create an environment in which they thrive.

We Are A Remote Company

You will work from home and have some flexibility to choose your working hours, allowing you to make time for family, recreation, vacations, or anything that is important to you.

You’ll take off 11 company-wide holidays per year as well as 20 days of PTO for vacations. You’ll have the time to take longer vacations and have fun.

Every quarter, you’ll travel to an in-person meeting with the entire team to meet and work together face to face. These meetings are in cities that are fun to visit. In the last few years, we’ve been to Austin, Orlando, New Orleans, San Diego, Las Vegas, and New York City

We think that these in-person meetings are vital to the success of a remote team.

About the Role

• Our Customer Success (Support) Team’s name reflects its primary goal: maximizing our customers’ success.

• Daily responsibilities in pursuit of this goal include providing technical support and generating written content.

• You will will help triage customer reported issues and respond to them via phone, email, and chat.

• In addition to providing customized solutions and recommendations, you will be asked to track recurring issues and report them to the appropriate team or individual.

• You can further specialize in things like technical documentation, internationalization, and knowledge base once hired into this role.

Minimum Qualifications:

• 5+ years of Customer Support / Service experience for a SaaS or technical business services company.

• Ability to communicate technical information in a simplified, easy to understand manner.

• Excellent written and verbal communication skills.

• Top-notch customer demeanor.

Preferred Qualifications:

• 8+ years of Customer Support / Service experience.

• Knowledge of hosting-related topics and technologies like TCP/IP, IP routing, DNS, FTP, HTTP, Email, Firewalls, SSL/TLS, Unix, or Linux.

• Experience working on a remote team.

Our Core Beliefs

Here are just some of our Core Beliefs:

• We believe that allowing and supporting 100% remote work gives us access to great people we wouldn’t otherwise be able to hire. We tend to hire folks who are later in their careers, which means they usually have their family established somewhere. By offering remote work, we can hire the best people, no matter where they’re located.

• We believe that the best way we can acquire top talent is by being an amazing place to work. Work from home, travel with the team, and surround yourself with top tier people at Files.com. Read about everything we’ve done to make working at Files.com great.

• We believe in building products that we actually use ourselves. We are our own toughest critics and we put all of our products through their paces every day.

 Salary, Pay, and Benefits

• Files.com offers industry-leading salaries based on experience combined with unparalleled flexibility and other benefits to secure top talent.

• You’ll take off 11 company-wide holidays per year as well as 20 days of PTO for vacations. Go have fun. Don’t work all the time.

• We will provide you a $2,500 signing bonus to purchase a new computer, desk, or anything else that would help build or refresh your home office.

• We’ll update your salary annually based on your performance, as reviewed by your peers.

• We fully pay base plan health insurance premiums (exact plan details depend on your state of residence), and we’ll pick up the tab for 75% of your spouse or dependents if they wish to join your chosen plan. We want your family to be healthy.

We’re looking for a full-time remote customer support specialist who loves helping people to join our team. If you’re quick on your feet, love solving users’ problems, and enjoy a fast-paced work culture, we want you on the team.

This role will be on the front lines working with our users & clients. The candidate will work with our internal teams to improve user experience and resolve any issues with the product. The candidate should also be comfortable working remotely and having meetings across different time zones.

What You Will Be Doing:

• Respond to user & client inquiries through email

• Manage client accounts including and not limited to invoicing, payment, and communication

• Deal with issues related to user & client usage of the platform, including dispute resolution

• Work closely with our sales team

• Help optimize customer support processes

We Hope You Have:

• Excellent written English

• Prior experience with email support

• An interest in tech startups and software development

• Good analytical and problem-solving skills

• The ability to multi-task, prioritize, and manage time effectively

Why work at Arc + Codementor?

• You will be challenged on a daily basis to understand our users’ use cases and provide the best solutions - the learning will never stop!

• Diverse team members - our colleagues are from different countries and backgrounds

• Flat organizational structure - you'll be able to make a profound impact on the work we do and every idea is welcome!

• Flexible working hours and leave policy

• Regular team bonding events

This role is remote. Ability to work East Coast business hours and weekends on a shift schedule required.

Customer Support is the key to BlackBird’s success, and we are looking to expand our team of CS Specialists.

We’re looking for highly motivated individuals with a passion for travel to take customer support to the next level. You will be responsible for providing the ultimate customer experience to our guests in the booking process and beyond.

You believe in helping customers as quickly and efficiently as possible with a smile on your face and in your voice! Your written communication is flawless, grammar is your strong suit and interacting creatively with others is your preferred work environment. Your attention to detail is impeccable, ensuring timely and accurate completion of needed travel arrangements. Challenges don’t set you back, but instead are welcomed with excitement and enthusiasm to expand your ever-evolving knowledge of the travel industry.

Our perfect team member is a detail-oriented, self-motivated, multitasking, team player who is interested in becoming an integral part of a fast-growing startup that’s disrupting the travel industry.

This role will be reporting to the Head of Customer Support.

Key Responsibilities:

• Assisting customers with adjusting, removing and editing existing travel reservations

• Maintaining customer’s travel itineraries and confirming upcoming reservations

• Helping app users with any questions or concerns they might have through live chat

• Maintaining excellent communication between customers, charter partners, and internal team members

• Understanding the app booking process and foreseeing and preventing possible confusion points before they occur

• Sharing customer feedback across the organization for continual enhancement of the BlackBird platform

Qualifications and Characteristics:

• 2+ years working in the customer support industry

• Proficiency in Google Sheets, Excel, and email

• The ability to work under pressure and effectively multi-task

• Availability to work on Saturdays and Sundays

• This role is remote. Ability to work East Coast business hours and weekends on a shift schedule required. Your direct employer will be a third party and you will be on assignment at BlackBird.

OhmConnect is building a smart energy network to enable each home to unlock value from the grid. Creating meaningful efficiency out of each home, OhmConnect pays users to smooth their electricity usage to help balance the grid. We are seeking a mission-driven, growth-oriented Director of Customer Experience to help us grow and engage our community of energy savers, improve the value for each customer, and enable a clean energy economy.

Role Summary

Do you want to help speed up our transition to clean energy? OhmConnect is looking for a leader with a strong work ethic, and intense drive to make the world a better place, tackle challenging problems, and engage our community of customers.

As the Director of Customer Experience, you will take the lead on conceiving and implementing OhmConnect’s strategies that user engagement and lifetime value. The ideal candidate will have deep knowledge of how to build deep customer relationships, and increase value to customers over time.

Key responsibilities include:

• Strategy: You will design and develop OhmConnect’s customer experience, with a focus on sustainable customer growth and long-term engagement. - - - - Direct and lead all aspects of OhmConnect’s customer experience strategy and programs.

• Metrics: Define clear metrics framing customer experience and service success, ranging from onboarding, outbound communication, retention, and lifecycle management.

• Execution: You will be the point person to drive customer success. This will involve internal communications and cross-departmental networking to ensure that internal stakeholders understand objectives and requirements. Build and maintain CX system to resolve customer requests in a timely and orderly fashion. Manage inbound customer communications across all customer communication channels, including Intercom, community board, and ad hoc channels.

• CX Expert: Act as a trusted point of contact for customers by demonstrating a deep understanding of CX. Identify and coordinate the development of new resources and capabilities across internal teams to achieve Customer Experience goals. Build repeatable playbooks and scripts to enable customer success. Drive NPS and CSAT scoring across key customer touch points.

• Enthusiasm for OhmConnect’s culture: Be a passionate participant and evangelist for our customers. Choose to have a positive impact in everything we do. Practice radical candor through direct and open collaboration. Be a self starter and strive to be a constant contributor. Always push to disrupt by using an adventurous mind.

• Team Leader: Interpret and translate strategic roadmaps into actionable plans for customer experience team. Mentor and coach customer experience team by fostering an environment of professional development, growth, and empowerment.

Required qualifications:

• 10+ years of customer experience success. Deep understanding of CX best practices, landscape, operations, and partners. Ability to manage outsourced vendors, operations, and process improvement.

• Strong analytical skills, and demonstrated ability to turn detailed data analysis into useful strategic insight in order to drive customer enrollment and adoption and make appropriate recommendations to the business.

• Results oriented with strong execution, communication, and relationship management skills. Willingness to roll up sleeves and work independently to achieve goals.

• Experience building inbound customer support team, as well as outbound inside sales team. High comfort for navigating an undefined category and customer requirement landscape. Strong experience and proven track record of managing large inbound volume volatility.

• High intellectual horsepower, articulate and insightful. Excellent communication skills.

• Ability to operate in an entrepreneurial environment, to thrive at an extremely fast pace and to find creative ways to get things done.

• Bachelor’s Degree.

Desired qualifications:

• Knowledge of the energy space.

• Experience working in smart home or IoT category.

• Familiarity with working in a high-growth, technology company.

Why OhmConnect?

The world has finite resources and our environmental footprint has accelerating towards the point of no return. OhmConnect is the first service that pays you to save energy. When environmentally damaging power plants are about to turn on, our users save energy. Independent energy markets and utilities prefer to pay OhmConnect users to save energy, since it’s cleaner, cheaper, and faster than turning on another power plant. It pays to save.

Other Information

• OhmConnect is a remote company and employees can live anywhere within a 1-business day trip from our headquarters in San Francisco. You will build a team pod structure for the customer support team, with a foundation of telephony and inbound/outbound team best practices within our remote workforce culture.

• Outstanding benefits package, stock options, and salary commensurate with experience.

• Equal Opportunity Employer who is committed to supporting equality and diversity in our office.

• Value a good work-life balance. Other company perks include unlimited vacation, parental (both maternal and paternal) leave benefits.

About Us:

We’re a five year-old, rapidly growing, and profitable startup that helps revenue organizations learn from every conversation. We do this by delivering an industry-leading voice platform for sales teams to track, analyze, and coach on their customer conversations. We pride ourselves in doing things the right way and being customer-first. But don’t take our word for it (we believe in showing vs. telling):

• 140% net revenue retention YOY and 99%+ logo retention

• Multiple customers ranging from five to six figures in ACV

• Multiple customers in their second or 3rd year of renewal

• Rated #1 for customer satisfaction on G2Crowd

As a Senior Support Engineer, you’ll work with every part of the organization (Customer Success, Product, Engineering) to ensure that customer issues are well defined and understood.  At the same time, you’ll work with our customers to find creative solutions to issues that may have varying levels of impact on their business.

What you'll do:

• Be the go-to product/architecture expert for the Customer Success organization

• Troubleshoot escalated support issues leveraging a variety of systems, logs and tools

• Identify, reproduce, and escalate bugs to the engineering team and come up with mitigation strategies to minimize customer impact

• Partner with our Account Executives by removing technical and business related obstacles pre and post sale

• Engage customers virtually (Intercom, Phone, Email, Web Meeting) and on-site as required.

• Build tools and documentation to improve redundancy and scalability on the support team

• Monitor product health and quality based on data gathered from multiple sources (including real-time product monitoring, member escalations, internal team feedback, and help center discussions), prioritize issues, and work directly with Engineering and Product Management to implement changes to deliver the best member experience possible.

• Play an essential role in product launches and sunsets including leading and managing global bug bash sessions, ensuring readiness from a product quality perspective and providing supporting technical services.

• Aggregate and analyze member bugs/issues using internal tools, path analysis reports, and the available data, to drive fixes for key product issues.

• Responsible for prioritization of client and technical issues based on volume, members impacted, revenue impact, and other relevant factors.

• Coordinate with internal teams on necessary technical trainings surrounding production launches or general up-leveling.

• Deal with the most complex issues not resolved through other support channels which are escalated

• Author application training materials.

• Work directly with Sales and Operations teams in answering questions best practices and technical implementation to help Sales reach their goals.

• Write technical documentation for our client facing help center to help drive understanding and customer retention

What you'll need to be successful in the role:

• 4+ years working in a Support Engineering Role

• Strong understanding of system architecture fundamentals and best practices (especially in a cloud environment)

• Proficiency with multiple programming languages (including JS), terminal (SSH, Linux) and SQL

• Exceptional debugging/critical thinking skills

• Bias towards action, with a history of driving pragmatic decisions in difficult situations

• Extremely detail-oriented, with a natural tendency to create and share documentation

• Strong communicator, who can drive efforts with both technical/non-technical stakeholders

• Strong ability to adapt, parallel process, and operate independently.

• An outstanding record of achievement, including an undergraduate degree in Math, Science, Engineering or comparable discipline

• Humble confidence

• Empathetic, patient, and helpful to those around them

• Resilient, with the ability to show poise under pressure

• Highly curious and interested in continued learning & development

Our Values guide who we hire, help us tackle tough problems, and shape how we build our product. The more closely you already identify with our Values and what they mean in action at Truly, the more likely you will thrive at Truly. You can read more about the interview process and our company Values here. 

About us: Givebutter powers donations, campaigns, and events for thousands of organizations – from youth robotics teams to national nonprofits – through its low-cost and user-friendly fundraising platform. The company was founded in 2016, and built entirely in-house by co-founders Max Friedman and Liran Cohen, without any outside investors.

The job: We're looking for a hard-working individual who will become the first member of our Customer Success team. This will be a diverse and unique role spanning the entire customer journey — from support to sales to marketing. No previous experience is necessary, but extremely strong writing and communication skills are a must.

What you'll do, and why:

SUPPORT - As Givebutter has grown, so have our customers! We now power donations for more than 2,000 organizations, ranging from little league baseball teams raising $5,000 per year to national nonprofits raising over $500,000. Your job will involve supporting these awesome customers. This may include:

• Answering customer's questions as they have them

• Writing Help Center articles so customers can answer their own questions

• Improving our customer onboarding flow to help maximize conversions

• Leveraging Intercom, our support tool, to its fullest potential

• Managing customer feedback and feature requests in Givebutter's Community Portal alongside our engineering team

SALES - While most Givebutter customers sign up themselves in minutes, bigger organizations often need a bit more handholding. Your job will involve converting more of these high-value customers. This may include:

• Scheduling demos and calls with potential customers

• Creating sales documents and materials

• Building relationships that persist from sales to support

MARKETING - The majority of our customers hear about us through word of mouth. Your job will involve keeping us top of mind for them. This may include:

• Contributing to our monthly email newsletter

• Writing occasional blog posts

• Managing our testimonials and reviews campaigns

• Interacting with customers on social media

• Creating and sending out Givebutter swag!

What you bring, and why:

• PEOPLE SKILLS – you have exceptional written and oral communication skills. Your ability to interact with customers and generate positive outcomes is the most important aspect of this job. The majority of your work will involve working one-on-one with customers, who are the lifeblood of our business.

• WORK ETHIC – you love working in a fast-paced, startup environment. You'll have lots of flexibility, ownership, and autonomy — this is not your typical 9-5.

• PASSION – you are passionate about Givebutter's product and mission. You'll have the opportunity to truly change people's lives, and it's important that you are passionate about doing it.

• CRED – Meaningful academic or professional experience. We love portfolios!

What you get:

• Work from anywhere: Live and work from wherever makes you happiest

• Be an owner: Get meaningful equity in the company, and ownership over the projects you work on

• Make an impact: Solve important problems for real people every single day

• Love what you do: Feel good about the work you're doing and the company you work for

Who you'll work with:

Max Friedman is the CEO of Givebutter and will be working with you on a daily basis. Currently, Max fills most Customer Success functions along with Liran Cohen, Givebutter's CTO. You'll also be working with Liran and our engineering team to share and communicate customer feedback as well as product updates.

This Product Designer position for our Ecosystem stage group is 100% remote.

A brief overview:

GitLab is building an open source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’re more than doubling the size of the Product Design team, and we’re increasing the number of GitLab employees to over 1000 this financial year, too.

At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product vision you’d contribute to when working here.

As a Product Designer at GitLab, you will be embedded in our Ecosystem stage group. It’s a technical area, where you’ll be tasked with improving the experience of integrating third-party services into the GitLab product and enable our users to improve their workflow by leveraging external tools within their GitLab instance.

What you can expect in a Product Designer, Ecosystem role at GitLab:

• You’ll make the experience of using GitLab better by enabling our users to effortlessly sync the plugins and external tools they use to improve their workflow.

• You work will allow third-parties to integrate their services with the GitLab product

• You'll work alongside Product Managers to define and shape how our product integrates with these external services, what other integrations should be on our roadmap, and which tools we should prioritize integrating with to make the experience of using GitLab even better.

• You’ll work alongside UX Researchers, Product Managers, other Product Designers, and Engineers to iterate on new user journeys within the GitLab product.

• You’ll utilize wireframes, prototypes, user flows, mockups, hi-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas

• You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.

• You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.

• You’ll contribute to our Design System, alongside the rest of the UX team, and the GitLab community as a whole.

Projects you might work on in our Ecosystem stage group:

• You’ll spend your time collaborating with a cross-functional team, helping build out integrations, utilize external APIS, and better the workflows of our users by enabling them to leverage their favorite tools. You’ll also contribute to our Pajamas design system.

You should apply if:

• You’ve got experience designing developer tooling or complex web applications that are built for highly-technical users.

• You’ve got some experience working as a Product Designer on project management software, internal tooling, workflow management software, or you’ve got experience integrating third-party tools into an existing platform

• You’ve got experience working on product strategy and product design for a complex enterprise application or SaaS tool.

• You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.

• You want to design for a complex product with technical users who have continually evolving needs.

• You’ve got a portfolio of work that shows us your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.

• The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.

• You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.

• Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.

About Headway

Founded in 2015, Headway was born out of a passion to bring entrepreneurial ideas to market and keep them there. We work holistically with our client partners as a true extension of their product team, not just as the technical execution arm of their business. If we see something broken, whether that's a workflow, a marketing or messaging strategy, or a needless feature, we speak up, and our clients trust us to help them fix it.

Because we're more than just designers and developers, we achieve results that bring successful long-term partnerships and trusted referrals. We help entrepreneurs build a business ―not just an app. This approach, coupled with realistic and incremental software releases, results in a friendly, fun, and collaborative atmosphere where our colleagues and clients both have room to learn and grow.

See how our clients talk about our approach and check out some of the recognition we've received so far. Discover how we show our clients appreciation with unique holiday gifts each year. Or, if you're a podcast fan, check out Seaworthy, where we explore ways to help companies grow and scale their business and ideas. We're excited about what we've achieved in the last few years, but we're just getting started. We need your help to take us to the next level!

A Day In The Life

During a typical work week, our crew members enjoy a balanced assignment of 35 hours on client projects with the ability to invest the other 5 hours on a combination of individual goals and team meetings. Each quarter, we take a full week away from client work to focus on team goals and internal project initiatives. These weeks alternate between a retreat style destination that encourages team bonding and goal setting, and a more focused week-long design and development sprint at our primary office in Wisconsin. Check out some of our team week recaps and years in review to get a feel for how much fun it is to work at Headway!

What Does Success Look Like?

During your first 2-4 weeks at Headway, you'll receive extensive on the job training including a customized trail of technical assessments and assignments. This training covers fundamentals of our core technologies, the way we delegate tasks within a development team, our git process and workflow, testing strategies, tips for successful client interactions, and much more.

You'll have dedicated pairing time scheduled with various colleagues to cover different skills, and we'll even participate in several mock client meetings so your first standup or sprint planning meeting doesn't carry with it the weight of your first client interaction. After this training period, you'll be successfully contributing to new feature work on a client project in the context of a team. You'll also be participating in daily standups, sprint planning meetings, and retrospectives. Welcome aboard!

Ongoing Support

Each week, you'll meet with your team lead to ensure that you have the time and attention you need to be successful. Your needs and questions will always come first in this meeting, but other topics discussed include:

• Individual quarterly goal progress

• Project status / team issues / weekly retro

• Individual responses to our weekly team health questionnaire

Quarterly and Annual Reviews

In addition to weekly touch point meetings, more formal quarterly reviews are scheduled to discuss successes and areas for growth identified over the last 3 months. We have annual performance assessments and salary reviews, though we reserve the right to provide a merit based pay raise at any time. Most crew members achieve between a 2% and 5% raise each year within their same role, but bigger jumps are possible when roles or responsibilities increase. We're here to grow with you sustainably over the long term.

Experience and Results At Every Level

With an experienced leadership team encompassing design, development, sales, marketing, and operations, Headway is poised for an amazing 2019. Our business is guided by EOS and we have strong processes, documentation, and people to support your growth and development at Headway. As they say, “Train people well enough so they can leave, treat them well enough so they don't want to.” For more on that, check out our benefits!

Why Should You Apply?

• Work on exciting projects in the latest tech across a variety of industries including: Healthcare, FinTech, Education, Personal Growth & Training, Lifestyle & Social

• Collaborate with colleagues and clients directly to ship features that users love

• Work with appreciative clients who seek out and value your input and feedback

• Strong leadership and top-notch colleagues to help you realize your full potential

• Career growth and leadership opportunities

Key Benefits

• 22 total days of PTO & Sick Time available immediately

• 100% of health care and dental premiums paid for you and all your dependents

• Up to a 4% matching 401k contribution based on your dollar contribution

• $6,000 hardware on-boarding budget including $2,000 to spend however you like

• $2,500 annual education and conference budget

The Hiring Process

If after we review your application and we choose to move forward, the following interviews will typically take place over the course of 3-5 days (depending on scheduling):

• Work history and aspirations chat with our People and Team Strategist

• Skills and performance discussion with our Head of Design and a Design Lead

• Portfolio Review

• Design Collaboration Exercise

• Take-home skills assessment

• Discussion with a member of the design or development team

Position Description

• Headway Product Designer you’ll be working within a small multidisciplinary team of designers and developers on applications and web projects, although sometimes you'll be guiding your own ship on a smaller adventure.

• You'll be working closely with our team and clients to challenge assumptions, create small experiments, in-depth prototypes, detailed specifications, and style guides.

• With a high priority on business and user needs, you'll help make decisions that stand up for users to solve their problems and create true value in their lives.

Responsibilities

As a Senior Designer at Headway, you are responsible for executing within the Headway design process with a focus on client and user needs including:

• Practicing "craft within context" and providing Designers and apprentices advice and guidance.

• Driving all design from the outside-in with user story mapping and MoSCoW prioritization.

• Assisting with design critiques and QA

• Participating in pairing sessions to help crewmates learn and grow.

• Performing QA of both internal design quality and end-user UI/UX

• Conducting user interviews, creating small experiments, in-depth prototypes, detailed specifications, design systems, and validation.

• Set project design direction and follow through with successful execution and delivery.

• Interfacing with clients during sprint planning sessions and retros to ensure projects are on track

• Leading product/project discovery sessions and workshops with necessary internal and external stakeholders

Requirements

• 5+ years of experience

• Experience shipping applications for Web, iOS, and Android

• Experience working with businesses at different levels of maturity

• Professional knowledge of user-centered design, usability principles and techniques

• The ability to present your work and stand firm for the right reasons

• Working within multidisciplinary teams with ux designers, visual designers, and developers

• Communicating and working with developers to solve technical challenges

• Visualizing and prototype concepts to varying levels of fidelity to demonstrate and test ideas

• Experience working within Agile/SCRUM processes

• Passionate with a hunger to design and make things people use everyday

• The ability to think big whilst being detail oriented and delivery focused

• Organized and self-motivated

• An excellent communicator (verbally and written), capable of inspiring colleagues and clients

• Outgoing, personable, sociable and easy going

• Open to criticism from your team to benefit project development

• Always eager to learn and to share knowledge

• The ability to deal with pressure and can work in a fast paced environment

• ++ Ability to develop your own designs with CSS/HTML & Javascript

• ++ Experience with interaction prototyping tools like Framer, Invision Studio, Principle

• ++ Experience designing branding and identity

• ++ Experience running or participating in design sprints

Expectations

• You live by our Guiding Manifesto and embody the core values of Headway.

• You are open to criticism from your team and are always eager to learn and to share knowledge.

• You have the ability to think big while being detail oriented and delivery focused.

• You are self-motivated and able to deal with pressure and work well in a fast paced environment.

• You have an outgoing, personable, and sociable attitude.

• You have initiative to solve challenges, meet goals, and set new directions based on data.

• You are capable of inspiring colleagues and clients.

• You have a passion to create useful and valuable solutions.

• You prioritize and attend our quarterly team weeks on-site at our primary office in Wisconsin, or at an awesome TBD destination.

Next Steps

If this sounds like you, we’d love to have you apply! We're a remote-first company so this position is open to designers local to the Green Bay, WI area, and anyone residing in and legally able to work in the US.

Palantir.net is a renowned design, development, and strategy firm that uses open source technologies to help enable people to share information in new and exciting ways.

The primary role of the Senior User Interface (UI) Designer is to create original and visually beautiful responsive website designs for client projects. The goal is to contribute on a strategic level to the overall success and satisfaction of our clients with innovative thinking and a user-centered mindset. The ideal candidate must be able to design, develop, or enhance existing graphic/identity branding that meets marketing objectives, integrates usability best practices, and addresses client brand standards. The Senior Web Designer must be client-service oriented and work well both independently and collaboratively with other members of the project teams.

Key Responsibilities

• Create concepts and original designs for client projects and internal initiatives.

• Design high-fidelity style tiles, page compositions, and digital style guides.

• Prototype complex interactions with high standards of usability in mind.

• Produce meticulous, beautiful user interface designs that take into account client brand guidelines and specifications.

• Present design decisions to the internal and client teams and iterate and implement feedback.

• Participate in design reviews.

• Work with front-end developers and other team members to identify solutions for executing projects in Drupal and other open source software solutions.

• Work independently and as part of a multi-disciplinary team.

• Effectively juggle multiple projects.

• Employ strong communication skills.

• Big picture thinking, keeping client’s business strategies and goals in mind through every project.

• Work within design policies, procedures, and best practices.

Relationships

• Reports to the Associate Director of User Experience.

• Works as part of the production team alongside project managers, front-end developers, engineers, and strategists.

Preferred Qualifications

• Ability to create strategically appropriate and visually delightful responsive website designs.

• Interprets and applies client's brand standards and guidelines.

• Experience creating design systems and reusable components/patterns.

• Impeccable understanding of typography, layout, color, and all other elements of design.

• Adobe design tools, including Photoshop and Illustrator, Experience with Sketch, InVision and Agile methodologies.

• Knowledge and previous experience with SASS and Gulp.

• Understands and implements current web accessibility standards.

• Can implement CSS Animations to improve the user experience and overall design of a project.

• Has a basic understanding of jQuery/Javascript.

• Experience developing browser-based prototypes and style guides in HTML5 and CSS3.

• Demonstrated ability to solve design problems quickly with creativity and flexible thinking.

• Effectively manages time between project work and internal initiatives.

• Scopes time and effort involved in design projects, serves as a strategic UI design resource, and writes select components of visual design strategy documentation.

• Leads and executes all visual design stages from concept to hand-off and is able to present and defend designs to peers and executive-level stakeholders.

• Always seeks input from engineering and implementation team to validate and ensure that the design vision is executable.

• Serves as a resident expert of digital tools and is skilled in developing digital design concepts.

• Is well-versed with web technology, usability, and core development tools; understands web design constraints, including a strong understanding of designing for a CMS.

Do you want to design products that touch other people’s lives and make them more productive? Are you a hybrid between UI and Web Design who loves to work in a flexible environment? Now is a good time to jump into a growing born global company in the early stage.

Your role:

• Make Valohai brand alive through visual identity

• Develop visual guidelines with the marketing team

• Enhance current website design to match Valohai brand

• Polish user experience of web application side of Valohai platform

• Build Valohai platform interface with the development team

Desirable experience:

• Knowledge of graphical design tools of your choice; internally we have plenty of tools to choose from like full Adobe suite, Sketch, and Figma.

• Basic front-end development skills like HTML, CSS and JavaScript.

• Experience working on web-based SaaS products is a great plus.

How to apply for this position? We don't know. Our day to day job is to solve the challenges that no-one has ever done before. Figure out the best way to reach us! ;)

Job Description:

Knowt is looking for talented and determined individuals that want to help us design a new future for the education industry.

About Us:

Knowt is an education technology startup that’s using artificial intelligence and machine learning to improve the learning and studying of material for students around the world.

Why Knowt: Knowt is a company for students, created by students. We're addressing issues students like us face on a daily basis, and we will continue to do so until we change the way all students learn. Knowt is on a mission to change the education industry and we're looking for the most talented people to help us create a better future for students and educators.

Product: Knowt is a multi-platform application available on iOS, Android, and Web that uses AI to convert student notes into review quizzes.

Why this role:

• Work with a young and creative design team to help Knowt create powerful and easy to use applications for students and educators around the world

• Build your experience in creating mockups for new application features

• Work extensively with a brilliant development team to implement your designs into features for thousands of students

• Opportunity to construct designed ad campaigns to target students and educators

Main Areas of Responsibility:

• Design and work with developers to implement new features and other interface related changes to improve app usability

• Help design and develop valuable and relevant marketing content for Knowt

• Design graphics, infographics, and other marketing material for Knowt

• Attend weekly business and project meetings

Minimum Requirements

• The successful candidate should be a self-motivator and self-driven and should be able to drive projects independently

• Pursuing, interested in or have a degree in graphics art, marketing or related field

• Excellent communication skills, both oral and written

• Familiarity with online graphic design tools and Adobe Creative Cloud programs (i.e. Photoshop and/or Illustrator)

• Social media marketing knowledge, specifically with Instagram, Facebook, and Twitter is a plus

Join a team of passionate designers to build modern, elegant website solutions for financial advisors using the Twenty Over Ten platform.

RESPONSIBILITIES

As a web designer at Twenty Over Ten you will collaborate remotely with a small team of creatives. You would be responsible for designing & building/customizing client websites based on the client’s unique needs using our powerful app.

It will be not only expected, but required that you can handle CSS, HTML and JavaScript customizations without assistance. In addition, you will be responsible for managing and directly communicating with clients.

QUALIFICATIONS

• A strong portfolio showcasing responsive web design work & web typography*

• Broad knowledge of web standards, trends, and cross-browser compatibility

• Expert skill with JavaScript, HTML, and CSS (SASS is a plus)

• In-depth understanding of common web UI issues and challenges, as well as UI best practices and emerging trends and technologies

• Great organizational skills, and an impeccable attention to detail, consistency, and simplicity

• Attractive communication skills (as you’ll be working directly with and managing clients)

• Ability to work effectively on multiple projects concurrently under a tight schedule

• Familiarity with remote collaboration tools (Slack, Trello, Join.me, DropBox, Google Apps)

InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

Our team is in search of a Product Designer to help us change the way digital products are designed.

About the Team:

As a product designer within our Core zone design team, you will play an important role in contributing to, and executing on our key initiatives to increase customer engagement across our platform. Working collaboratively with your design team partners, you will solve problems and deliver world class design solutions that improve our customer conversion, onboarding, activation, and retention. You will be expected to utilize your full range of product design, interaction design, and industry-leading visual design skills.

What you’ll do:

• Shape the next generation of digital design tools by taking broad, conceptual ideas and turning them into something useful and desirable for our customers and impactful for our business

• Drive innovation by exploring creative ideas that will elevate the product experience by designing flows and interfaces that are incredibly simple, effective, and elegant

• Consistently prototype your designs to illustrate your knack for beautiful motion design

• Give and solicit feedback from other designers in order to continually raise our bar for quality

• Work closely with designers, product managers, engineering, and leadership in a highly collaborative environment

• Contribute to high-level strategic direction with the rest of the product team

• Learn from a diverse international team. Find mentors and get support for your professional growth

• Push boundaries and break the status quo to get us to our ideal future state

What you’ll bring: 

• 3+ years of industry experience in product and visual interface design

• An awe-inspiring portfolio of first rate visual design and interface work across desktop and mobile experiences with detailed descriptions of your process, role, and contribution

• Deep understanding of customer problems and ability to create elegant but practical solutions

• Ability to define problems & goals, map user flows, prototype interactions, and oversee the implementation by partnering closely with engineering

• An obsessive interest and knowledge of the product design tools landscape

• Excellent communication and presentation skills

• Experience working within a cross-functional team in an agile environment is a plus

About InVision:

InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

Would you like to work at a dynamic startup company as we achieve an exciting new level of growth and success?

Are you ready to join a team committed to our values and culture as we work together to remake the employee benefits industry?

Who We Are:

The Limelight Health Software Platform is changing the employee benefits industry with its revolutionary, SaaS-based, mobile/desktop, enterprise solution. 

As a VC backed, successful, private company, with multiple awards, Limelight Health has recently raised $33.5 million in series C round, allowing for further expansion, and continued success. This, along with industry veterans at the helm, and the strength of major investment partners including Wells Fargo Capital Finance, Plug & Play, AXA Venture Partners, Mass Mutual Ventures, and Principal Financial Group, ensures the company is well positioned for continued expansion.

Limelight Health is largely remote with offices in San Francisco, Redding, and Des Moines with a flexible work environment and atmosphere. Visit [email protected] https://limelighthealth.com/

Our Values:

• Do Good -  We believe that we should give back to each other, our families and our community. This means being an empathetic steward of those around us and acting with integrity.

• Grit - Pushing through even though it’s hard and you feel like quitting. It’s having passion to push through barriers and achieve your objective.

• Own it- We take responsibility and act as though whatever we are doing is our own. We think “what would I do if I owned this, if it were mine?”

• Kaizen - The Japanese have a term called ‘Kaizen’, which means ‘continuous improvement’. Whether it is our personal relationships outside of work, how our teams interact, how we develop our product, work with our Board, our customers, our partners or others; we strive to constantly improve ourselves and each other.

• Humility & Awareness- Some call this the no #*&hole rule. We call it being humble and aware. No matter how good you think you are, there is someone more successful, who has a better product or gets things done faster. We strive to be open, authentic and inquisitive; humble. If you are defensive, closed, insincere or think you know it all, this is not the place for you.

What We Offer: 

• Remote work option available

• Competitive base salary

• Equity (via stock options)

• Unlimited PTO (paid time off)

• Top shelf technology and tools

• Knowing your product is making a difference

• Widespread demonstrated appreciation

• Direct working relationship with original founders

• The knowledge that investors are using the product

• Start-up environment

• Fun, collaborative, flexible, and remote environment

• Company happy hours and future events planned

Senior Business Analyst, Overview:

This role is a key part of the Enterprise Delivery Organization to help customers implement Limelight enterprise platform solutions, while addressing customers’ complex business problems and business transformation efforts. In addition, to deliver strategic components through development of business cases, and collaboration and oversight of deliverables with Agile teams. This is a customer facing role, that will help identify, analyze, define, and document functional requirements and design, configure and test the application.

This role will lead discussions with Business Analysts, Product Owners, and Project Managers of Agile teams and the corresponding management teams to ensure alignment of priorities and deliverables.  It will be important to gather, and document business requirements through interviews, document analysis, workshops, surveys, business process descriptions, and task and workflow analysis, which then will allow the ability to perform gap fit analysis, and translate business needs into application, and operational requirements.

It will prioritize product backlog and sprint planning for future teamwork, create and update product roadmap which can be leveraged as a communication tool across many stakeholders. This role will also lead scrum team in sprint planning, backlog grooming, retrospectives and daily standups. In addition, it will automate business rules and procedures by reviewing and analyzing process, and subsequently specifying system changes to improve efficiency. It will be key to evaluate change requests to project scope on perceived benefits and the impact on the original project dates, and to communicate project scope changes to managers, team members, and other stakeholders. 

This role will also configure the application as per functional requirements and/or design specifications.  This role will also be providing sprint demos to customers. Finally, to help develop testing plans, test scripts, and conduct tests to assure programs perform according to requirements, and provide training to key customers users of the configured application.

Requirements: 

• Bachelor’s Degree in business or related discipline

• Master’s Degree in business or related discipline - preferred

• 7+ years of demonstrated experience as a Business Analyst is preferred

• 5+ experience in Insurance / Fintech / Healthcare is preferred

• Leadership Experience managing teams is desired

• Experience working as a Business Analyst for CRM, ERP or large SaaS companies is preferred

• Up to 25% travel is required for this role

Factors that may contribute to success in this role: 

• Demonstrated success in writing detailed software requirements for large, complex projects

• Demonstrated experience in creating data and process maps/flows

• Demonstrated experience in creating data models and/or architecture diagrams

• Ability to work well with business leaders, project team members, vendors, application developers and programmers

• Thorough knowledge of business analyst principles and practices

• Exceptional interpersonal skills; the ability to work well with people from many disciplines and with varying degrees of business and technical experience

• Strong leadership, facilitation, negotiation, mentoring and personnel management skills

• Ability to be flexible and adaptable in a fast-paced environment including ability to manage multiple priorities and work under deadlines

• Technical background sufficient to understand the issues involved with automation projects, and be able to anticipate and identify technical obstacles and make sound decisions

* Please do not apply to this job unless you are authorized to work in the US. We are unable to offer sponsorship at this time.

Limelight Health is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

About DataCamp

DataCamp is building the best platform to learn and teach data skills. We create technology for personalized learning experiences and bring the power of data fluency to millions of people around the world. Our learners get real hands-on experience by completing self paced, interactive data science courses, practice, and projects from the best instructors in the world, right in the browser.

We are an international team with backgrounds in education, data science, design, psychology, biology, linguistics, engineering and more. We are united by our passion for impacting the future of education.

About the Role

As the Enterprise Account Executive, you will help DataCamp continue its incredible growth trajectory and establish DataCamp as the data science education platform for the world’s leading companies, helping them drive data literacy programs to upskill their workforce.

Leveraging your past success selling solutions to large, enterprise-level accounts, you will build a portfolio of business helping organizations solve their data science skills gap.

This is a remote position in the United States or London and requires 8+ years of business development experience with a track record of quota-exceeding success building a portfolio of business consisting primarily of large, enterprise-level accounts.

You’re the type of person who:

• Enjoys working and closing large, strategic sales opportunities

• Excels in consultative selling with multiple stakeholders or buyers

• Is organized, entrepreneurial and comfortable in a fast-paced environment

• Thrives on the freedom and accountability of leading your portion of the business

• Takes pride in everything you deliver as a reflection of yourself

It’s a plus if:

• You have expertise in selling data and/or education technology to C-level executives

How you’ll ramp up in the first 90 days:

In the first week you will:

• Onboard and integrate into DataCamp

• Learn our value proposition and compelling story

• Learn our sales methodology, collateral and selling process

In the first month you will:

• Build your target portfolio and portfolio strategy geared towards learning & development executives and chief data officers in enterprise-level accounts

• Begin to meet with prospects, articulate our value proposition, and work with existing DataCamp users to persuade decision makers

• In the first three months you will:

• Begin to negotiate and close contracts

• Continue to expand your portfolio and accelerate growth in existing accounts

What is in it for you?

• A role at the center of the commercial business of a fast growing SAAS scale-up

• A competitive salary including fringe benefits

• Stock options

• Flexible hours

• International company retreats every year

• Work with a great team (everyone says this, but we’re serious—we’re pretty great)

DataCamp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Giant Swarm is a leader in cloud-native infrastructures and provides managed Kubernetes clusters to run containerized applications both on-premises and in the cloud. Customers include leading enterprises from all industries.

We are looking for a Sales Engineer (100% remote)

Your Job

• You support new and existing customers whenever technical sales knowledge and expertise is needed throughout the whole sales process

• You will get to know your customers well, as they utilize you for their technical point of contact through the entire sales cycle

• You give technical presentations to potential customers, demos and technical recommendations; whether this is on-site or via video conferencing is up to you

• You represent Giant Swarm and work closely together with our sales team at international conferences and meet-ups (travel time 15%)

• You will collaborate with our engineering teams whenever in-depth technical exchange is needed

Requirements

• You have 3-5+ years of relevant technical sales or customer-facing experience in the Cloud, SaaS and/or Managed Services industry

• You have intimate knowledge of the whole container landscape; you understand how all the pieces fit together (microservices, container, kubernetes).

• You love to give talks at conferences, meet-ups or at customer sites - either through video conferencing or on-site

• You can explain complex technical concepts in a simple and easy to understand way

• You are either an English native speaker and you can understand German or a German native with very strong English skills (our company language is English)

• Why we think you should apply (challenge us!)

• Impact, Impact, Impact! We are currently a team of 50+ people (from 15+ countries with 20+ different nationalities) and every new team member changes the team. This is great! People who know things we don’t are highly welcome.

• “It's better to ask forgiveness than permission” (Paolini) - sure, we’re not 100% like this, but we have a strong culture of failure which is part of our agile mindset. We don’t do things straight from a guidebook. You can try things out!

• You don’t have to discover everything on your own. For our large enterprise customers, we already play a key role in their digital transformation and we have partnered up with Amazon and Microsoft to provide our solution on their cloud platforms, so marked is easily accessible. The momentum is now!

WHY Giant Swarm?

We can give you a glimpse of how working with us will be like:

Self-organization

Creative work needs freedom and openness. We encourage you to do your work wherever and whenever you want. We expect passion and encourage sustainability. If you need rest, take it. We don't count holidays - we count outcome.

Teamwork

Currently, we are 50+ people living and working in 15+ different countries. Our ambitious goals are only achievable as a team. Everybody’s input is highly welcome and appreciated. Although sometimes rules and processes are necessary, we try to keep them as lean as possible. Always question the status quo and find new ways of collaboration and teamwork.

Learning

Learning is mandatory and fun at the same time. If you realize you want to expand your knowledge in a specific area, we support you with conferences, books etc.

Basics

We offer fair (transparent and open) salaries with benefits like choosing your own laptop, job-ticket, coffee flat, mate etc.. And you will participate in our stock options program. Currently, our team members have more children than we are employees. So family-friendliness is a must.

We are not hiring job descriptions. We hire humans. :)

We welcome applications from everybody, regardless of ethnic or national origin, religion, gender identity, sexual orientation or age.

Are you looking for an SDR role with uncapped opportunity for growth? If so we'd love for you to join the Mailshake team as a Sales Development Representative (SDR).

Our Culture:

Our team is foremost focused on thrilling end-users and creating value for the company. Our team is 100% remote, so we work fairly independently. We love to chat on Slack and Zoom and we meet up ~2 times a year. We have maternity/paternity leave, flexible schedules, and other perks that come with a fully remote company. Mailshake has taken zero outside investment -- we are profitable, bootstrapped, and proud.

Key Responsibilities:

• Cold calling key accounts daily

• Maintain an active LinkedIn profile for social selling

• Coordinate discovery calls & generate qualified demos for Account Executives

Requirements:

• We’d like for you to bring 1-3 years of outbound experience in sales to the team.

• You should have excellent empathy skills, be organized, driven and be eager to help customers learn how Mailshake can help them grow their business.

• To succeed in this role you’ll need to have positive and energetic phone skills, excellent listening skills, strong writing skills.

• As an SDR you are in the business of being ignored and rejected, you should have strong mental health to not take it personally

• Prior experience with a CRM and other sales automation tools is a big plus.

• 100% fluency in English

• This is a full-time remote role and you’ll need to work 40+ hour weeks Monday - Friday ideally in Eastern or Central Standard Time but will consider all USA time zones.

Salary:

You'll be paid a competitive salary & uncapped commissions

We are looking for a talented Marketing Analyst. Pay will be in accordance with abilities and experience.

• Full-time only

• Position is remote

• Must work a minimum of 4 hours within PST time zone between 9AM to 8PM PST

Required Duties:

• > E-mail marketing and copywriting

• > Identify profitable niche and target audiences and devise digital campaigns that engage, inform and motivate

• > Leverage internal, market and user centric data to ensure that sound marketing decisions are made and that programs are appropriately analyzed

• > Work closely across all functional departments to ensure the digital marketing efforts are cohesive and holistic and are contributing to building brand awareness, leading profitable growth and meeting other business objectives

• > Produce new Ad Copy that drives leads and conversions, as well as coordinates with the organization’s goals and vision.

• > Develop and implement innovative marketing campaigns

• > Develop and manage the eCommerce digital marketing calendars ensuring stories align with the brand initiatives and create the ideal consumer journey and create all needed reporting during the process.

• > Evaluate existing tools/processes the department utilizes and make recommendations and implement any changes needed to elevate the company.

Required Skills & Experience:

• Strong grasp of best digital marketing practices, tools, and techniques

• Experience with e-mail marketing and copywriting

• Proven experience in Digital Marketing or similar role

• Good knowledge of web analytics tools

• Ability to use critical thinking in pressure situations

• Ability to learn and master new skills and software, including those with complex interfaces

• Innovative and creative, with a logical and methodical approach to problem solving

• Overall passion for staying up-to-date with the latest trends and best practices

• Experience in setting up and optimizing Google Adwords campaigns

• Experience with A/B testing process and multivariate experiments

• Solid knowledge of website analytics and ad serving tools

• 2+ years of experience in the field

• Strong English-language communication skills

• Proficient in: Google Analytics, landing page software such as LeadPages and Unbounce, SEMRush, Facebook Advertising

Plusses:

• Demonstrated interest, passion, or experience in the health industry

• Previous experience managing

What We’re Building

After creating custom payment systems in-house at previous companies and realizing the pain of keeping these ad-hoc solutions up to date, we started asking how other businesses were handling their business-to-business payment needs.

We spent 9 months conducting over 300 customer development interviews and came up with a framework to build the simplest way to send and receive B2B payments. Almost two years later, we have a product that we are proud of and a healthy list of happy customers, but we are really just getting started.

Product Marketing at Routable

This is our first product marketing manager role at Routable and with that comes the opportunity to be a major contributor to developing marketing strategies that help communicate our product’s features and benefits effectively to customers. You would work directly with the product, design, sales and engineering teams to help shape our product and culture. It’s a unique chance to be an advocate for our current and prospective customers, ensuring that we build amazing product solutions.

You would be the ‘voice of the customer’ internally within the company.

Who we’re looking for:

In order to be successful at Routable, you should have:

• High oral and written communication proficiency

• Excitement about collaborating with teams across the organization

• Comfort researching and analyzing industry trends and customer needs

• A creative mind to communicate product value

• A general concern for the well-being of others and the desire to work on problems that maximize a positive future for humanity

Need to have:

• 3+ years of product market campaign development and management

• Analytical mind and strong quantitative skills

• 2+ years of web analytics tool experience (Google Analytics)

• Comfort with marketing automation tools

• People and management skills to interact with the team and customers

• Empathy and the ability to connect with others on many levels

Nice to have:

• Background in design and copywriting

• Experience with marketing financial products or services

• You know how to code

A top tier crypto currency news platform (20m MAU) is looking for top-performing sales reps to join its business development team. The crypto and blockchain space is heating up once again on its speedy trajectory towards mainstream adoption and this is an exciting opportunity to play your part with a leading brand!

This is a B2B role in which you will be selling a wide range of promotional media services tailored to the clients needs. Every conversation is unique, and we need people with a proven track record of consultative selling in an international environment linked to technology.

Responsibilities:

• Drive the full sales cycle from first contact to close.

• Use a “hunter” mentality to discover and nurture your own leads using online and offline resources.

• High outreach, conversation and follow up activities.

• Proactive and organised maintenance of pipeline in our CRM.

• Consistently achieve monthly sales targets of 5-6 figures ($).

About you:

• 2+ of sales experience in a fast-paced environment.

• A good understanding of decision-making structures and able to ask the right questions in order to ensure efficient pipeline management.

• Good knowledge of crypto and blockchain is a huge plus but not 100% necessary.

• Excellent command of the English language. Other languages are a huge plus!

• A self-starter with a competitive nature and the drive to obtain generous, well-earned commissions.

What we offer:

• An attractive base salary and a no limit commission structure.

• A flexible remote-working environment.

• All expense paid business travel to great locations for top sales performers.

• Possibility of being paid in Bitcoin.

We’re only able to consider applicants based in the United States at this time. (You can work remotely anywhere in the United States, or from our office in San Francisco.)

We’re looking for a Platform Product Manager to help us manage delivery of features across Product, Design, Engineering, and Customer Success. We’re a small team distributed around the US & Europe, with headquarters in San Francisco. We iterate quickly, build for the long term, and are looking for smart, independent folks who want to ply their trade with like-minded people.

The ideal candidate will be comfortable working collaboratively, across teams & timezones, and helping us define our platform culture. You’ll have significant impact, since the product & team is in its early stages. You’ll have a full team to support you, from research and design, through planning, development, deployment, delivery, and iteration.

Responsibilities

• Manage delivery of features from inception to production, customer on-boarding and beyond

• Work alongside the Product, Design & Engineering team to help specify features

• Help manage long-term milestones and weekly engineering iterations

• Catalyze consensus from C-suite, Product, Design, Engineering and Customer Success teams

• Proactively identify delivery risks and mitigate them

Experience and Qualifications

• 2+ years experience working for a startup (or tech company) as a Product Manager (or similar role)

• Some hands-on software development experience

• Some experience running UX processes (or hands-on design experience)

• Some experience working in Enterprise software & data-heavy applications

• Very strong organizational skills; able to capture exquisite details

• You know how to communicate clearly no matter the medium: on Slack, task trackers, video calls, emails, in person, etc.

Desired but not Required

• Experience building software in the insurance, real estate, or finance industry

Benefits

• You’ll join at an early stage of the company, so you can take something from 0 to 1

• We’re a supportive team who will give you as much assistance or independence as you like

• Our headquarters are in San Francisco, but most of your teammates work remotely from around the world. Pre-existing remote work experience would be a big plus. If you’d like to work remotely, please note that we’re only able to consider applicants based in the US at this time.

About Archipelago

Archipelago is a start-up working to change how risk is insured. Our founders are tech & finance entrepreneurs with several IPOs and acquisitions under their belts. We are headquartered in San Francisco, have raised several million in seed money to date, and currently employ over two dozen people across the US & Europe.

About Us

MetaRouter is a customer-data streaming platform for large, security-conscious enterprises. The MetaRouter platform dramatically reduces latency and bloat by providing server-side integration with third-party marketing, analytics, and data storage/transport tools. By enabling customers to access our SaaS tool, access a private PaaS architecture, or deploy fully within their own private cloud, customers can dramatically simplify and centralize their customer-data pipelines and maintain full control over security and compliance.

The MetaRouter platform, serving as a full-spectrum customer data collection, modification, and delivery platform, and is a collection of many, varied microservices. Our client and server-side ingestion and identity libraries, ETL applications, and configuration and monitoring UIs serve to give data teams control over the shape and substance of their customer-behavior data, all while powering the flexibility and freedom to be creative with their architecture.

The Role: Senior Product Engineer

A key value of the MetaRouter Enterprise platform is the control and flexibility it provides data teams over the shape and substance of their customer-behavior data as it streams through the data routing system. MetaRouter is looking to expand and improve its toolbox of product features offered to Enterprise customers that expand on this flexibility.

In this role, you will serve primarily as a product engineer on the Enterprise platform, helping the team architect, plan, develop, deploy, and maintain new and existing data-engineering-related features. As features are shipped and adopted by customers, you will also be expected to provide implementation support.

You will be primarily operating on Dockerized Golang projects within Kubernetes environments running on GCP services, but some services may require knowledge of Node, Python, and SQL. Our platform deals in unbounded data sets, and strong experience with common tools in the streaming and micro-batching context is important, particularly common transport layers and message queues.

Responsibilities

• Engage in technical leadership and strategy to improve the whole lifecycle of the Enterprise product.

• Serve as a primary product developer and data-engineer on architecture and ETL-related features.

• Maintain live features by measuring and monitoring availability, latency, scalability, and health.

• Participate in Agile development activities such as system design consultation, sprint planning, requirements gathering, capacity planning, and launch reviews.

• Write and maintain excellent documentation, both internal and client-facing.

Required Background & Skills

• A friendly attitude and strong motivation to see this product succeed and mature.

• 3+ years of experience building and maintaining large-scale data systems with open-source tooling.

• 2+ years experience with Golang and Python.

• 2+ years experience with using Kuberentes and containerization.

• 2+ years experience with one or more data transport layers or message queues (Kafka, Kinesis, Pub/Sub)

• Experience with the GCP ecosystem.

• Experience working with unbounded data sets (streaming data), inserting data from multiple schemas into a centralized system, and connecting, cleaning, and maintaining complex data sets in transit/at rest.

• Experience with high-performance SQL reading and writing.

Bonus Round!

• Experience with AWS, Azure, and other cloud providers, as well as Helm, and Terraform.

• Experience working with data scientists/engineers in order to create data applications.

• Experience with Javascript web application and Node.js.

• Experience creating CLIs and APIs.

• Experience working on applications with interactions between a user and backend systems/architectures.

• Experience with ETL tools such as Spark, Beam, DataFlow, Flink, & Hadoop.

• Experience working with Analytics.js or similar client-side user-behavior-tracking systems.

• Experience crafting, maintaining and scaling machine learning algorithms. If not practical experience, at least a strong understanding of the industry.

InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

Our team is in search of a Senior Product Manager, Discoverability to help us change the way digital products are designed.

About the Team:

The Discoverability squad’s charter is to enable teams to efficiently organize and manage design work and to seamlessly navigate InVision. At InVision, we know that time is precious for our users. Users want to find the InVision content they are looking for in the most efficient and expedient manner possible. The Discoverability squad owns a large and important product surface area and operates with the goals of improving our user’s experience and speed when navigating and managing their InVision content.

What you’ll do:

• You’ll be responsible for defining a product strategy and KPIs, gaining alignment from company leaders and stakeholders, and prioritizing a roadmap that helps your team achieve your business goals

• You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing and other company stakeholders

• You’ll become an expert in the pathways that lead to successful user onboarding, and create product experiences that showcase the power of InVision to new users

• You’ll help define hypothesis for product enhancements and run experiments and A/B tests to validate contributions towards user and business outcomes

• You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

What you’ll bring: 

• 5+ years as a Product Manager at a software company

• Familiarity with design and development team workflows

• Data-driven approach to product development and growth

• Comfortable engaging with end-users, conducting user research, and intelligently integrating findings into your work

• The ability to dive into big projects and manage them from start to finish

• Ability to thrive in a variable and demanding startup environment

About InVision:

InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

What you'll do:

• Collaborate with business stakeholders to gather requirements, deliver solutions with engineers, conduct User Acceptance Testing, and provide post-production support.

• Design and build UpStart Commerce solutions using industry best practices

• Manage integrations with third-party applications/platforms

• Perform configurations to meet business requirements

• Ensure data integrity in UpStart Platform and related systems

What we're looking for:

• Minimum 3 years of retail commerce architecture, Solution Design, and Product Management experience.

• Experience with various enterprise commerce solutions

• Exposure to sales processes and tools ideally in the retail/e-commerce industry.

• We're looking for someone who drives to deadlines, anticipates and addresses conflicts, negotiate well, and delivers great outcomes.

• Energized by complex problems and find satisfaction in solving them through a mixture of curiosity, analysis and resourcefulness.

• We're looking for someone who jumps in, learns quickly, and improves the team's performance.

• Flexibility - open to change, doing what it takes to get the best outcomes, comfortable with ambiguity and change in a fast-paced environment

• Good verbal and written communication skills for delivering non-technical presentations that influence business partners and upper management.

• Pride yourself on the quality of work and are a stickler for the details. Demonstrates self-management and initiative.

• Ability to interact with business stakeholders, manage expectations, and deliver projects

• Play a key role in driving strategic projects and analyzing a variety of business problems while working with cross-functional teams.

• Identify reporting gaps that drive business improvement and develop automated reporting tools to drive actionable results.

• Analyze industry best practices and conduct competitive research to influence long term changes to business strategy.

• Quickly and efficiently run Ad-Hoc analysis to support leadership decision making.

We're looking for additional product managers to cover our newly created Defend Stage of the DevSecOps lifecycle. This candidate will work on one or more of our Defend Stage groups including Runtime Application Security, Threat Management and Application Infrastructure Security.

Product Managers at GitLab have a unique opportunity to define the future of the entire DevSecOps lifecycle. We are working on a single application that allows developers to invent, create, deploy and secure modern applications.

We want to facilitate onboarding to Concurrent DevOps: users may not be aware of its potential, we will show them how easy and powerful it is! We want to support large teams working on mission-critical software across the entire company, and also single developers starting a new visionary project from scratch.

We work in a very unique way at GitLab, where flexibility and independence meet a high paced, pragmatic way of working. And everything we do is in the open.

We are looking for talented product managers that are excited by the idea to contribute to our vision. We know there are a million things we can and want to implement in GitLab. Be the one making decisions.

We recommend looking at our about page and at the product handbook to get started.

Responsibilities

Drive the product in the right direction

• Build an effective roadmap to prioritize important features properly

• Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on

• Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product

• Consider the business impact, ROI, and other implications when taking important decisions

Take an active role in defining the future

• Contribute to the product vision, together with the Head of Product and VP of Product

• Create and maintain a vision for your product area

• Create and maintain the vision for each product category

• Innovate within your product area by proposing ambitious features

• Follow innovation in your product area

• Communicate and evangelize your product vision internally and among the wider community

Manage the product lifecycle end-to-end

• Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned

• Be the voice of the customer and the subject-matter expert for your group

• Contribute to documentation, blog posts, demos, and marketing materials for product features

• Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application

• Manage the uncertainty in an efficient way, adjusting plans to new working conditions

Engage with stakeholders in two-way communication

• Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area

• Talk to customers and engage with the community regularly

• Engage with analysts on briefings and product evaluations

• Work with the entire Product team to share improvements and best practices

You are not responsible for

• A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it

• Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible

• Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you

Requirements

• Experience in product management

• Strong understanding of Git and Git workflows

• Knowledge of the developer tool space

• Strong technically: you understand how software is built, packaged, tested and secured

• Strong understanding of network security and SIEM tools

• Understanding of the complexity of securing production applications

• Understanding of deployment infrastructure and container technologies

• Significant experience with Kubernetes and Docker

• Passion for design and usability

• Highly independent and pragmatic

• Excellent proficiency in English

• You are living wherever you want

• You share our values, and work in accordance with those values

• Bonus points: experience with GitLab

• Bonus points: experience in working with open source projects

• Bonus points: experience in product managing networking security and SIEM tools

• Location: San Francisco / Madrid / Fully remote

• Seniority: Senior/Expert

• Compensation: competitive market salary + 0.1% stock options

At source{d} we are building the data platform that enables engineering leaders & teams to use source code as data for getting insights on their people, processes and technology—as well as feeding sophisticated Machine Learning on code algorithms which power the next generation of developer tooling, as assisted code review. We are an open-core company built around our Open Source projects. We have raised over eight million USD so far and as we develop our products and expand our business we are looking to grow our team.

About the Role:

Responsibilities

• You will own and drive the life cycle of new features and mature the emerging source{d} Community Edition and source{d} Enterprise Edition offerings—from high-level concept to delivery and end-of-life.

• You will help shape product vision & strategy along stakeholders and turn them it into roadmaps with themes, features and priorities.

• You will interact with enterprise clients, community members and team members to map use cases, needs and pains, which will be turned into tangible backlog stories that others can act upon.

• You will make decisions on what & when (not) to build by refining requirements and deriving insights from a mix of hard data, market/user research, technical feasibility and stakeholder needs.

• You will collaborate with designers, engineers, data scientist & others to validate acceptance, ensure delivery and measure adoption and satisfaction over new features.

• You will partner with other teams to promote product adoption. minimizing friction and maximizing loyalty via better UX, new features, improved documentation and/or communication.

• You will be prototyping and exploring uses of our technology to solve problems that benefit the developer community and enterprise customers.

• You will in partnership with others to communicate internally and externally about use cases, product benefits, technical features via product collateral, presentations.

• You will develop a deep understanding of the competitive landscape and identify key areas of competitive differentiation, as well as identify key disruptive opportunities.

Requirements

• Over 3 years of experience in product management and closely related areas.

• You are empathetic and a flexible thinker able to look at problems from different perspectives.

• You are a team player able to negotiate and build consensus around objectives.

• You are organized and have a strong sense of ownership and accountability.

• You have experience in defining and delivering products with large impact for a technical audience.

• You have built enterprise products and know how to turn client needs into features in a timeline.

• You are comfortable learning and working with deep technical concepts.

• You are comfortable communicating concepts from business leaders (zoom out) to developers in our community or team (zoom in).• You can collaborate efficiently with remote teams.

• You can communicate in English effectively (both spoken and written).

Preferred Requirements

• Over 5 years of experience in product management, software development and related areas.

• Over 2 years of experience around big data, analytics, BI, developer tooling or SaaS products.

• Over 2 years of experience around products aimed at (large) enterprises.

• You have solid technical background from previous work experience, studies or personal interest.

• You have a good grasp of user experience.

• You program and have skills in SQL, data science and/or machine learning.

• You are familiar with modern methodologies and frameworks as Agile/Scrum/Kanban.

• You are familiar with technologies as Git, databases, containers, analytics tools.

• You are familiar with open source and care about it.

• You are familiar with open core business models.

Teams at source{d}

Product at source{d} is a growing team composed by product management, design & data intelligence. We all have a knack for collaboration, open source, hard data, and machine learning.

We favor modern methodologies, frameworks and tools. Most of our workflow happens over Github. We adopt Agile methods with user stories, kanbans and adopt a periodic product release cycle.

The team collaborates very closely with the whole leadership, developer relations, marketing, sales and engineering teams.

Engineering consists of five different teams that represent the architecture of our product:Applications, Machine Learning, Data Processing, Language Analysis, Data Retrieval & Infrastructure.

We care about Open Source. Everything we develop is available for anyone to read, modify, and contribute (under Apache 2.0 or GPL3 license). Some examples of our projects are:

• src-d/community edition: a library for running scalable data retrieval pipelines that process any number of Git repositories for source code analysis.

• src-d/ml: a library to build and apply Machine Learning models on top of Universal Abstract Syntax Trees.

• src-d/gitbase: a SQL interface to Git repositories, written in Go.

• bblfsh/bblfshd: Babelfish server, turning code into Universal Abstract Syntax Trees (UASTs).

• src-d/go-git: a highly extensible Git implementation in pure Go.

If you are interested in understanding how we do code reviews, please take a look at the PRs on any of these projects. You can also learn more about our methodology here.

Culture

source{d} is a company for developers by developers. We firmly believe in always doing what's best for developers in the community. Our team consists of members who are passionate about programming. To understand our culture better, read more about it here.

Of course, if you’re applying for one of our non-developer roles, we’re happy to have you on board and give you support and training to get into the mindset and up to speed in a few skills you through our by developers training.

• At the moment, we are 35+ people from 10+ different countries working remotely or closely together from our offices in Madrid, San Francisco and Seattle.

• We are more than happy to sponsor you a visa and guide you and your family through the whole process if you decide to come to work from our offices.

• At source{d} all of the projects we work on are public on GitHub and the vast majority are open-source under licenses such as Apache 2.0 or GPL3.

• We don't just believe in open-source, we also believe in radical transparency as an organization, there we publish everything about the company at github.com/src-d/guide.

Perks

• We often go to conferences and other developer events!

• Open Source Days: you are encouraged to work on any OSS project you choose 10% of your time, every second Monday.

• Paid holidays and paternity leave.

• Flexible hours, set your own schedule that fits you.

• Free books. We will buy any books that help you learn & grow.

• Company-sponsored language classes.

• If you choose to work from one of our offices, you will enjoy a comfortable and spacious environment, with foods, drinks & hardware.

• Monthly get-togethers, annual summer and winter Christmas parties and a hackathon retreat are held in Madrid and all team members are flown over for it.

• We also have our own, Open Source craft beers.

As the Director of Product, you will be responsible for managing and building the team that focuses on the product growth of GitLab. The Director of Product, Growth leads the Growth teams and reports to the Head of Product.

Specifically, the Growth department at GitLab is responsible for the following growth areas:

1. Activation

2. Adoption

3. Upsell

4. Retention

Additionally, the Growth director is responsible for the product management functions of Telemetry and Fulfillment, which are areas focused on product usage data and licensing/billing, respectively.

We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

We recommend looking at our company page and the product handbook to get started.

Individual responsibility

• Make sure you have a great product team (recruit and hire, sense of progress, promote proactively, identify underperformance)

• Work on the growth vision and success metrics with the Head of Product, and CEO; and communicate this vision internally and externally

• Distill the growth vision into a compelling roadmap, with the overall goal of growing GitLab usage

• Make sure the growth success metrics are advanced over time and communicate this

• Communicate product growth though regular updates to the executive team

• Work closely with Product Marketing, Sales, Engineering, etc.

Team responsibility

• Drive product growth in the four areas mentioned above

• Ensure product growth baselines are set and understood

• Rapidly execute controlled growth experiments by working with engineering to increase product usage

• Work with customers, users, and other teams to make feature proposals enticing, actionable, and small

• Keep /direction up to date as our high level roadmap and vision for GitLab product growth

• Regularly join customer and partner visits that can lead to new features and understanding on the user journey through the application

• Ensure that we understand why users are leaving the application and translate these reasons into features that can be added to make the experience easier and more seamless

• Make sure the release announcements are attractive and cover everything

• Be present on social media (hacker news, twitter, stack overflow, mailing list), especially around releases

Requirements

• 3-5 years experience in managing product managers

• 8-10 years of experience in product management

• Technical background and clear understanding of developer products; familiarity with Git, Continuous Integration, and Project Management software a plus

• Experience with DevOps and/or developer tooling

• Experience with hiring and scaling product management teams

• Demonstrated results of scaling a software application using product growth principles

• You share our values, and work in accordance with those values 

About the position

We are growing and looking to recruit for our remote team an experienced Project Manager with experience managing digital project. There is a great focus on someone with experience managing web or mobile development projects and ideally in an agency / software house as those present different challenges to an internal or non development PM role. 

You are someone who is a go-getter, pride yourself in working for an organisation that puts clients first and are solution-oriented. You will work to support our clients in the implementation of their projects. You'll have great people skills and a lot of experience managing projects with multiple stakeholders (developers, designers etc) with a superb control of time and budget. 

You are our most visible face for our customers so you need to embody our values. Proficiency (spoken and written) in english is mandatory for this position. For this position, we expect you to be a tech-savvy professional with an in-depth understanding of how technology can help our clients achieve their business goals.

Position's responsibilities are:

• Manage and lead projects in both Agile and Waterfall project management methodologies;

• Attend client update calls and provide clients with timely updates (good or bad) on the progress of their projects;

• Scope project requirements and prepare budget;

• Control project execution and provide internal updates on timeline and budget fulfilment; 

• Ability to handle and think quickly under pressure, as well as motivate and engage the team to produce the best possible results.

• Develop a detailed project plan, inclusive of timelines, and monitor progress;

• Collaborate with internal teams to design, develop and implement digital projects — this includes talking to, getting updates from and clarifying questions from our developers, designers and QA specialists;

• Maintain, with the support of developers, an up to date documentation of each project; 

• Communicate with the team and ensure all members are on board with delegated tasks;

• Continuously assessing working methods and processes and making recommendations for improvement

• Highlight potential risks or malfunctions and act proactively to resolve issues

• Embody the enthusiasm, client-oriented approach ColorElephant lives for so clients get a coherent experience from their very first interactions; 

• Ultimately, you should be able to manage and deliver our projects’ digital lifecycle within quality, time and budget requirements.

Digital Project Manager requirements are:

• At least 3 years experience in a Product Management, Project Management role; 

• Experience in an agency or software house is preferred but not mandatory; 

• Experience with software development is very much preferred, specially if mobile or web; 

• Fluent in english (spoken and written); 

• Ability to work from or travel to Portugal and other parts of Europe is not a requirement, but strongly preferred; 

• Familiarity with Content Management systems and HTML/CSS

• Hands on experience with project management software, like Trello, Asana or ClickUp. Brownie points for Clickup experience (as we use it);

• Excellent organization and time management skills

• Communication and team management skills

• All of these things people ask for: motivated, focused, hard-worker that likes to grow and learn more, that works well with others and has a positive attitude;

Our Offer

• Challenging projects to manage for high growth companies;

• Work from anywhere with our remote policy. We know sometimes the best work is done in the beach (or mountain, or... ) :-) 

• Competitive Salary for position and location — also possibility of bonuses based on sales closed; 

• Health Plan and/or Deductions

• Flexible vacation/days off policy

• Training / Self-Development Yearly Package

• Yearly Bonuses Program

• Paid parental leave / Flexible conditions on return

• Continuous Training (both on site and online)

• Attend Annual Company retreat abroad

• Ability to work in complex projects of Fortune500 as well as small companies.

• Plenty of Growth Opportunities

• A lot of ownership on projects working in key areas or full projects; 

• Support of a Project Manager in all work developed;

• The opportunity to join an unique and growing company with a 200% growth record for the past 3 years;

• Contribute with your suggestions and see your feedback and opinion impact products used by millions worldwide

• A growing team full of talent

Company Description

Floship is a Hong Kong based technology startup in the eCommerce logistics space. We provide total logistics solutions to brand owners and online retailers worldwide. This includes storage, order fulfillment, and last mile delivery. At our core, we make great ecommerce logistics software.

Job Description

We are looking for a Project Manager to manage software developer progress and act as a de facto scrum master.. The project manager should have a technical background with experience working with software developers and managing technical projects. The right person should be intimately familiar with popular startup and technology philosophies

Responsibilities:

• Coordination between engineers, internal departments, customer, and vendors for project deliveries

• Project budgeting and roadmap management

• Develop and own KPIs for project management success

• Interview clients, staff, vendors and other stakeholders to obtain first hand understanding of our user stories, especially in regards to flushing out PRD to developers

Skills and Values:

• Ability to understand user stories and tell those stories back to engineers

• Hypothesis driven entrepreneurship (build measure learn) to arrive at real solutions

• Analytical problem solver who tries to uncover root causes

• Experience working in the logistics field or eCommerce

• Solid organizational skills including attention to detail and multi-tasking skills

• Understanding of Python and Django

• Familiar with Agile SDLC

• Experience with managing projects with Gantt Charts or Asana software

• Experience managing remote and distributed developer teams

• Fluent in spoken and written English and Chinese. If you can speak or write Russian, it’s a plus.

ABOUT US 

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

We are the first and only enterprise customer data platform with a fully-integrated marketing cloud. Moving beyond the limitations of both categories, Simon’s platform empowers businesses to leverage enterprise-scale big data and machine learning to power customer communications in any channel. Simon’s unique approach allows brands to develop incredible personalization capabilities without needing to build and maintain massive bespoke data infrastructure.

Our culture is rooted in organizational transparency, empowering individuals, and an attitude of getting things done. If you want to be a valuable contributor on a team that cultivates these core values we would love to hear from you.

THE ROLE

Does your perfect job involve working with petabytes of data or constructing data pipes that operate over widely diverse industries? Do you get excited about the chance for your hard work to have a tangible impact on the bottom line of each of our clients? 

As a Senior Data Engineer at Simon, you’ll immediately dive into a system of multiple streaming and batch pipelines that process petabytes of data daily. You’ll be busy putting your skills to work: a readiness to tackle complex problems; a passion for building fault tolerant, highly available systems; and mindfulness to adapt as our business continues to 10x in scale.

The Simon data pipes are the backbone of our platform and critical to our clients’ success. You will play a pivotal role in our ability to sustainably and rapidly move the data that powers our platform to engage with hundreds of millions of customers -- sending over billions of messages annually. 

WHAT YOU'LL DO

• Create, scale, and own data pipelines using batch and streaming tools like Python, Spark, Kinesis, Redshift, Snowflake and Elasticsearch or leveraging new technologies

• Architect and develop new data products for our clients like new reporting capabilities or data transformation tooling for clients

• Construct the platform and tools for our clients to self serve their data engineering needs on the Simon system 

• Contribute to the Simon Data ecosystem to address ever-changing requirements of scale

• Develop an expertise in profiling and debugging AWS services to define performant usage patterns

• Collaborate every day with a team of your peers, all of whom are passionate about quality, staying ahead of the curve, and continuous improvement

• Participate in team-wide discussions ranging from architecture to developer productivity to security to the best Gary Oldman movie

• Be a part of establishing our mark in Open Source Software as well as promoting and sharing it at conferences locally and nationwide

QUALIFICATIONS

• Minimum of 4 years of experience designing, deploying, and owning several substantive data engineering or analysis projects with company-wide impact

• Minimum of 2 years of experience working with various functional owners in your company (spanning product management, program management, as well as Dev/Tech Ops)

• Proficient with at least one mainstream programming language (Python, Java, Scala, C#, Ruby, etc.)

Visa sponsorship for this role is currently not available

Diversity

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

About Status 

Status is the gateway to the decentralised web. We’re building the tools and infrastructure for the advancement of a secure, private, and open web3. With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute. 

Our core application, currently in beta on Mobile and Desktop,  is an open source, Ethereum-based app that gives users the power to chat, make payments and browse the decentralized web.

Who are we?

We're a remote team of made up of 60+ core-contributors and growing community of members scattered around the globe. We care deeply about open source software, and our organizational structure has minimal hierarchy and fixed work hours. We believe in working with a high degree of autonomy while supporting the organization's priorities. 

The role: 

We are looking for a Technical Writer to work on Nimbus (https://nimbus.status.im). You’ll have expertise in communicating complicated technology topics in clear, concise ways. You will build our documentation working closely with developers to present our content. 

Nimbus is a research project and a client implementation for Ethereum 2.0 designed to perform well on embedded systems and personal mobile devices, including older smartphones with resource-restricted hardware. 

Responsibilities:

• Create and maintain general documentation standards.

• Create process documentation that clearly and efficiently communicates concepts, ideas, and instructions.

• Translate information into clearly written procedures.

• Work with our development teams to gain an in-depth understanding of the product/project and related specifics on the documentation requirements.

Minimum qualifications

• Passionate about blockchain technology and decentralisation. 

• Deep, relevant experience in technical writing.

• Ability to quickly understand complex technical concepts and make them understandable through documentation.

• Strong organizational skills, structured thinking.

• Excellent communication skills (writing and speaking, predominantly in English).

Preferred qualifications

• Experience working for a blockchain or crypto organisation in a Technical Writing role. 

Hi. I’m Hilary, Truly’s Head of Talent, and I’m hiring our first dedicated Recruiter to work with both our Engineering and Business teams. 

We’re a five year-old, rapidly growing, and profitable startup that helps revenue organizations learn from every conversation. We do this by delivering an industry-leading voice platform for sales teams to track, analyze, and coach on their customer conversations. We pride ourselves in doing things the right way and being customer-first. But don’t take our word for it (we believe in showing vs. telling):

• 140% net revenue retention YOY and 99%+ logo retention

• Multiple customers ranging from five to six figures in ACV

• Multiple customers in their second or 3rd year of renewal

• Rated #1 for customer satisfaction on G2Crowd

We’re a small company at just about 25 employees, and we’re mostly remote with a small office in San Francisco. I manage Recruiting and People, and need to bring on a Recruiter to fill roles ranging anywhere from Backend Engineer to Executive Assistant to Head of Operations. I work from San Diego and you can work anywhere in the US, but it’s best if you’ve worked remotely before (working remotely is awesome, but it’s not for everyone). 

Every Recruiter has their own style, and I’m not here to dictate yours. But there are a few fundamentals that I feel strongly about:

• Hiring Managers are not our “clients” - we are teammates and partners with the same goal: to solve business problems with people

• We set interviewers, candidates, and hiring managers up for success through proactive communication, preparation, and support

• We don’t oversell, and are transparent about both the good and the bad

• We get back to every candidate, every time

What you’ll need to be successful in the role:

• 2+ years experience full cycle recruiting

• Success filling both technical and non-technical roles (the majority of your work to start will be on engineering searches)

• Proud ownership of the entire process from sourcing to scheduling to pipeline cleanup (we don’t have a sourcer or a coordinator yet, and may not for a while)

• Bias towards process, data, automation, and organization, but know when to be flexible, get creative, and break the “rules” (like the length of this jd)

• Self-driven, thoughtful, and organized approach to everything you do

• A sense of humor and calm during a storm - because recruiting can be crazypants

What you'll do:

• Source both technical and non-technical candidates, review applicants, coordinate interviews, manage search logistics, etc.

• Become an expert on our tech stack, the way our engineering team works, and the career and growth opportunities we have to offer

• Update the hiring manager regularly, provide guidance and advice, share success metrics, and raise flags when needed

• Strategically build a pipeline, iterate, improve, and create a recruiting machine

• Close candidates and build the team!

What you’ll get out of it:

• Ownership - I have no desire to spend my time hovering over your pipeline, but working remotely requires taking ownership over your work, proactively surfacing issues, and championing for yourself. As long as we have clear and regular communication, you’ll work independently and have a good deal of autonomy. 

• Learning & Development - we’re a group of constant learners who aren’t afraid to admit failure or mistakes, love to tinker until we figure things out, crave feedback, and take ownership of our own learning and development. We take risks, learn from them, and iterate, so you can experiment here and try something new.

• Experience scaling a team - we’re bringing in a foundation of functional leaders right now, and then we’ll grow those teams nearly from scratch, meaning you’ll touch every team in the company at every level.

Our Values guide who we hire, help us tackle tough problems, and shape how we build our product. The more closely you already identify with our Values and what they mean in action at Truly, the more likely you will thrive at Truly. You can read more about the interview process and our company Values here. 

Do you enjoy working with data architecture, migrations, scripting, and servers? Are you enthusiastic to push the web forward, and better yourself? We are also passionate about the web here at WebDevStudios, so let’s chat.

YOUR DAY-TO-DAY

• You are primarily responsible for migrating data from one web application to another according to specifications outlined by the client and defined by our Technical Strategist during the Discovery Phase.

• Data Engineers work alongside a Project Team and other partners during the entire development life cycle of a project, as well as a supporting the project after it ships.

• Technologies you’ll be working with include: Docker and containerization, CI orchestration tools, Linux servers, Relational databases, PHP7, Composer, etc

QUALITIES THAT MATTER TO OUR TEAM:

• A positive attitude, a good work ethic, and enjoy helping others

• Not afraid to ask for help, teachable, a quick study, and have the ability to be flexible when “stuff happens”

• Understand deadlines and can complete a variety of tasks throughout the week

• Willing to participate in company paid training courses to further their skills

• Excited about contributing back to open-source technologies

• Comfortable communicating via Slack and participating in video calls with their team while working remotely

RESPONSIBILITIES

• Migrate data from one web application to another (e.g., a Drupal to WordPress migration)

• Maintain our development, CI, and deployment infrastructure

• Optimize client production infrastructure for maximum speed, scalability, and maintainability

• Meet documented deadlines and complete tasks in accordance to project milestones

• Work directly with Technical Strategists, Project Managers, and Senior Engineers on data architecture and application infrastructure

• Communicate the status of your work to Project Managers and participate in a project team and department calls

• Keep an accurate record of your time with our time tracking software

• Be available during normal business hours

• Able to work remotely, with a strong emphasis on communication and organizational skills

REQUIREMENTS

• You have 2+ years professional experience as a Data or Backend Engineer

• Expert level experience with data extraction, transformation and loading from various sources

• Expert level experience with WordPress plugin and theme structure, template tags, custom post meta, internationalization, and escaping/sanitization of data

• Expert level experience configuring and administrating relational databases like MySQL and MSSQL

• Experience analyzing and architecting new and existing data and recommend improvements

• Experience providing best practice guidance for data technologies

• Experience with PHP/Bash/WP-CLI scripting to link, migrate, and process data

• Experience with Jenkins/CircleCI/Buddy and other orchestration tools

• Experience using AWS, Google Cloud, WPEngine, Docker and other services and tools

• Experience with Algolia Search, ElasticSearch, Redis, or Memcache

• Experience with local environment setup for web application development, including Docker

• Experience with Git version control and branching strategies

• Experience creating monitoring strategies for infrastructure

• Ability to use a wide variety of open source technologies and tools

EXTRA CREDIT

It’s not required, but experience or interest in the following would be nice:

• Can read, understand, and write modern PHP and JavaScript

• Have worked on high profile WordPress web applications before

• WordPress plugins like:

• Advanced Custom Fields

• Beaver Builder

• CMB2

• Gravity Forms

• Yoast SEO

• ADDITIONAL DETAILS

• REST APIs, especially the WordPress REST API

• Postman or other REST API tools

• GraphQL

• Dress code: pajamas, if you like.

• This is a full-time, salaried position.

• Full-time employees enjoy benefits such as Medical/Dental/Vision, Paid Time Off, 401K, Hardware stipend, and more!

• Pay rate is based on experience and abilities.

• Lots and lots of informal GIF sharing.

• OH, THE BENEFITS

We know the value in supporting our employees’ holistic well-being, and we make sure our benefits package reflects our commitment to our team.

• 100% Paid Medical

• Paid Sick Leave

• Unlimited Flex Time

• 25 days paid time off

• Work from anywhere

• Employee 401k

• Continuing Education

• Parental Leave

• Annual Company Retreat

Qntfy is looking for a talented and experienced Project Manager (PM) to join our behavioral science team. PMs bridge the gap between our customer-facing team and engineering staff. They translate customer requirements into technical and manage the development and delivery cycle. Qntfy is a young and growing organization. As such, we are looking for a candidate  who is interested in working to further define their role and how it fits into the company. This role will specifically be responsible for working with data scientists and software engineers to deliver products and services to our behavioral science customers. Candidates should have a mix of technical and project management experience. Experience with an agile planning process, GitLab (or other other issue tracking tools), AWS, Kubernetes, Python, and Go are will be helpful in performing the duties of the role.

Responsibilities

• Manage the technical development of projects and the delivery of products and services.

• Lead planning and design sessions with key stakeholders to translate customer requirements into features and tasks

• Coordinate internal and external schedules to establish delivery timelines and development priorities

• Communicate effectively with customer leads about progress and requirements, document decisions and progress, and champion transparency

• Ensure that research and development is conducted with the highest possible standards while building iteratively

• Work across teams to identify synergies, foster new capabilities, and build consensus

Qualifications

• BS or Master's degree in Computer Science, related degree, or equivalent experience

• 5+ years experience with software development and technical project management

• Excellent organization skills and ability to document software and processes

• Strong work-ethic and passion for problem solving in the real world

Preferred Qualifications

• Professional experience in the behavioral sciences, marketing, or healthcare industries

• Experience working in small and/or distributed teams

• Strong written and oral communication skills

Qntfy is committed to fostering and supporting a creative and diverse environment. Qntfy is an equal opportunity employer, and as such will consider all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

U.S. Citizenship Required