Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.co

The Endpoint team is looking for an experienced engineer to join us in writing low-level code to detect and prevent advanced security threats across Windows, macOS, and Linux. You will be working with former intelligence community and seasoned security industry engineers with extensive security expertise – including the author of Rootkits: Subverting the Windows Kernel. If you’re an experienced Windows, macOS, and/or Linux system-level engineer, join our Endpoint development team and help protect the world’s data from attackers.

Tech Stack:

•     C/C++, Python, x86/x64 assembly

•     lldb, gdb, Windbg

•     Windows, macOS, and/or Linux kernel development and user space, system level APIs

•     git, Jenkins

Responsibilities:

•     Design and develop robust kernel and/or system-level code that collects data with minimal impact on system performance.

•     Write, code review, and unit test cross platform code in a multi-threaded application.

•     Work with our platform team to rapidly integrate new features end-to-end.

•     Communicate and document new features with team members and quality assurance engineers.

•     Participate in agile planning and scope estimation                                                                

Skills and Requirements:

•     Live, breathe, and eat operating system kernels and system level APIs

•     10+ years software engineering experience in C/C++ and Python

•     Experience debugging with lldb, gdb, WinDbg, OllyDbg, or Immunity Debugger

•     Networking socket programming and protocol analysis

•     Cross platform, system level development

#LI-JA1

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary

• Health coverage for you and your family in many locations

• Ability to craft your calendar with flexible locations and schedules for many roles

• Generous number of vacation days each year

• Double your charitable giving — we match up to 1% of your salary

• Up to 40 hours each year to use toward volunteer projects you love

• Embracing parenthood with minimum of 16 weeks of parental leave

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

When you apply to a job on this site, the personal data contained in your application will be collected by Elasticsearch, Inc. (“Elastic”) which is located at 800 W. El Camino Real, Suite 350 Mountain View, CA 94040 USA, and can be contacted by emailing [email protected] Your personal data will be processed for the purposes of managing Elastic’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Elastic, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Elastic to help manage its recruitment and hiring process on Elastic’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at [email protected] Elastic’s data protection officer is Daniela Duda, who can be contacted at [email protected] We plan to keep your data until our open role is filled. We cannot estimate the exact time period, but we will consider this period ended when a candidate accepts our job offer for the position for which we are considering you. When that period is over, we may keep your data for an additional period no longer than 3 years in case additional opportunities present themselves in which yours skills might be better suited. For additional details, please see our Elastic Privacy Statement https://www.elastic.co/legal/privacy-statement.

The company:

At Datadog, we’re on a mission to build the best monitoring platform in the world. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies.

Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. Join us to own significant chunks of our architecture, design and build resilient systems, and ship to production every day for customers who care deeply about what you build.

The opportunity:

As a engineer working on our cloud infrastructure systems, you will build the distributed, high-throughput, low-latency platform that powers all of our products, now and in the future. Your platform will support our growing list of products that help companies all over the globe understand and scale their systems and services.

In a typical week, you might:

• Build distributed, high-throughput, cloud infrastructure systems
• Do it in Go and Python, with bits of C or other languages
• Use Kubernetes, Kafka, Redis, Cassandra, Elasticsearch and other open-source components
• Own meaningful parts of our service, have an impact, grow with the company

Requirements

• You have a BS/MS/PhD in a scientific field or equivalent experience running large-scale systems in production
• You have significant backend programming experience in one or more languages
• You can get down to the low-level when needed
• You care about code simplicity and performance
• You want to work in a fast, high-growth startup environment that respects its engineers and customers

Bonus points

• You wrote your own data pipelines once or twice before (and know what you'd like to change)
• You've built high scale systems with Cassandra, Redis, Kafka or Postgres
• You have significant experience with Go, C, or Python
• You have a strong background in infrastructure, data storage, internal tools, engineering effectiveness, or site reliability

Is this you? Let's chat! 

What will you be doing?

As with many young companies, your responsibilities will change over time. However, here are some of the responsibilities we expect you to take on as a Senior Backend Engineer:

• Gathering and processing large volumes of data, you'll play a meaningful role in improving a backend that processes very high volumes of raw data.

• Supporting the rest of the team in squashing bugs and improving the quality of our main Rails application.

• Contribute to technology strategy – we will decide together how to evolve our data processing pipeline using technologies that fit our purposes.

• Mentor junior members in the team, e.g. by reviewing their pull requests while providing constructive feedback, helping them when they have questions, as well as more pro-active mentoring sessions.

• Stay up to date with the latest trends in technology

Sounds interesting? Here’s what we’re looking for:

Professionally

• You have 5+ years of experience developing high traffic web applications

• Strong experience with data processing, we use PostgreSQL for almost everything.

• Strong knowledge of provisioning and orchestration tools. We presently use SaltStack and Terraform.
• Strong knowledge of Linux system administration, preferably Ubuntu.
• Knowledge of multiple programming languages. Right now we use Ruby-on-Rails, Rust, and Go with Gin.

• Strong knowledge of cloud environments, particularly AWS and DigitalOcean.

• Good knowledge of the fundamentals of software development – how to structure programs and decompose problems, when to apply patterns, and understand to select the right paradigm for a task.
• Next to speaking English fluently you are able to understand and translate business requirements into clearly articulated technology solutions.

Nice to Have:

• Experience with stream processing tools (Apache Storm, AWS Kinesis etc)
• Knowledge of CI/CD systems and practices
• Experience with Docker and service discovery layers/consensus systems (Consul, etc)

Behaviourally

• You're passionate about programming. You know how to run code, not just write it.

• You're pragmatic, and know when to be hands-on and enjoys taking the lead in challenging situations.

• You're excited to learn new technologies and best-practices.

• You’re always up for pairing and tackling problems with your colleagues.

• You're eager to learn, contribute to design and architecture decisions, and inspire change.

  
  

What is it like to work at ChartMogul?

• You’ll join the adventures of an early stage company and experience what it means to have a job that’s incredibly impactful

• You’ll become part of a team of nice, awesome and highly dedicated people that all have the same mission: Helping companies to build better businesses.

• You’ll receive a great salary pack (market or upmarket)

  Timezone UTC-5 to UTC+2

  
  

  Please note, we are not accepting applications from U.S. residents at this time
  

What You'll Do:

• Write high-quality code that impacts small business owners, teachers, parents, and children every day
• Contribute to frontend projects within a product engineering pod targeting a company goal
• Identify bottlenecks and recommend improvements to engineering processes, tools, and procedures
• Promote a culture of collaboration and learning across engineering via documentation, presentations, or other knowledge sharing methods

What We're Looking For:

• 3+ years of experience working with JavaScript, HTML, and CSS
• 1+ years of experience working with a modern JavaScript framework such as ReactJS
• Experience in JavaScript beyond libraries or frameworks
• Strong team player with excellent communication skills, ability to clear roadblocks and a high degree of ownership
• Desire to collaborate with other engineers and share your expertise
• An appreciation for good design and the ability to make small product & design decisions
• Empathy and focus for brightwheel users as you craft delightful features
• A passion for improving the world through education

Challenges That Excite Our Team

• Delivering delightful, intuitive experiences to customers that are short on time and constantly multi-tasking
• Balancing product development work with initiatives around frontend infrastructure, workflow enhancements, accessibility, performance, and responsiveness
• Collaborating effectively across multiple locations and time zones

Responsibilities

• Lead customers in application of Chef products and services offerings to meet Customer Business Outcomes. This may include white-boarding and helping design an architecture one day, and aiding in overcoming technical and cultural blockers the next! 
• Own the technical relationship with a portfolio of accounts, and partner with the other members of the account team (Customer Success Manager, Regional Sales Director, and Solutions Architect) to define and execute account strategy
• Be the customers’ champion inside of Chef, advocating for them with Support, Product, Engineering, and other groups
• Recommend product improvements based on customers’ experiences
• Act as a trusted-advisor to customers, staying up to date on the ever-evolving state of technology, including both technology that is inside Chef, and in complementary/competitive fields outside of Chef

Desired Qualifications

• 5 years of demonstrated experience in systems engineering/administration or software development
• Demonstrably superb verbal communications skills, including a dynamic and engaging presentation style that inspires confidence
• Expert-level working knowledge of Chef Software, including Chef Infra Client and Server, Chef InSpec, and/or Chef Habitat
• Deep understanding of Continuous Integration and Continuous Delivery tools and principles
• Experience in using Continuous Delivery practices to release to production
• Demonstrate empathy and understanding of the work engineers, architects, managers, and others do in building, releasing, and maintaining software
• Yak shaving proficiency
• Experience using Agile and/or Lean techniques, such as Scrum and Kanban
• Experience engaging with the Chef Open Source Community
• Familiarity with cloud native design patterns, microservices, and modern web scale architectures
• Skill navigating organizations and creating alliances to resolve problems
• Experience with IT Audit and Compliance process and tools
• Willingness to learn and a growth mindset may substitute for specific qualifications above. If you have a passion for DevOps, we want to meet you!

SemanticBits is looking for a Senior Software Engineer to Design, develop, implement, and maintain software applications including web applications in the health and life sciences domain. Develop solutions for complex problems where analysis of situations or data requires evaluation of intangible variance factors. Follow Test Driven Development process. Contribute in all phases of the development lifecycle, team meetings, and troubleshooting of development and production problems across multiple environments and operating platforms. Write well designed, testable, efficient code. Ensure designs are in compliance with specifications. Participate in production deployment and release process. Utilize strong understanding of technologies and architecture, best practices and standards. Use Agile methodology and a variety of tools and technologies, such as Java, Groovy, Grails, Spring, Hibernate, JQuery, Oracle, MySQL, JIRA, Confluence, and Crucible.

While SemanticBits is one of the leading companies specializing in the design and development of digital health services, what makes us unique is not what we do, but rather the culture in which we do it. We are an established company with the mindset of a startup. That means that all of our employees contribute equally to our success. There is no hierarchy to navigate, and by taking advantage of a flexible office environment—as well as a remote workforce across the country—we allow our employees to find the working conditions that are best for their individual success.

Responsibilities

• Write well designed, testable, efficient code.
• Ensure designs are in compliance with specifications.
• Contribute in all phases of the development lifecycle, team meetings, and troubleshooting of development and production problems across multiple environments and operating platforms.
• Participate in production deployment and release process.

Requirements

• Requires a Master’s degree or equivalent in Computer Science, IT or a closely related field and 2 years of experience as a Software Engineer, Programmer Analyst or in a related position.
• Must be proficient in all phases of software development lifecycle. Must have experience in Agile methodology, and tools and technologies such as, Java, Groovy, Grails, Spring, Hibernate, JQuery, Oracle, MySQL, JIRA, Confluence, and Crucible.
• Ability to follow Test Driven Development process and utilize strong understanding of technologies and architecture, best practices and standards.

Benefits

• Generous base salary
• Three weeks of PTO
• Excellent health benefits program (Medical, dental and vision)
• Education and conference reimbursement
• 401k retirement plan. We contribute 3% of base salary irrespective of employee's contribution
• 100% paid short-term and long-term disability
• 100% paid life insurance
• FSA
• Casual working environment
• Flexible working hours

Requirements:

• Deep understanding of modern C++
• Exceptional comfort with networking, specifically in enterprise environments (this is big for us)
• Strong experience with the Linux system level APIs, placing an emphasis on designing AsyncIO/event loop based embedded user space daemons.
• Experience integrating with custom hardware via standard Linux interfaces.
• Strong understanding of TLS based communication (ideally using OpenSSL).
• Experience interfacing with large scale cloud based backends.
• Experience with an embedded Linux build system (Yocto, Buildroot, Linux from Scratch)




Bonus Points for:

• Computer Vision
• Machine learning and machine learning hardware
• Experience with building automation. Specifically Bacnet protocol.
• Python 3 AsyncIO
• AWS lambda
• Nomad/Terraform
• ZMQ
• Kafka
• BLE
• 802.11 
• CDP or LLDP

Get to know us

We create open source software that puts users in control over their online browsing experience. Our desktop and mobile products, such as Adblock Plus (ABP), Adblock Browser and Flattr, help sustain and grow a fair, open web because they give users control while providing user-friendly monetization. Our most popular product, Adblock Plus (ABP), is currently used on over 100 million devices.

Here’s the big picture

Work on ABP iOS and macOS development, focusing on lower-level tasks. You will be working on complex issues, both on mobile and on browser development. Not to brag or anything, but look at how many projects you can work on, and everything is open source:

• ABP for Safari on iOS
• Adblock Browser for iOS
• ABP for Safari on macOS
• ABPKit (framework), the backbone of our own products and the foundation for our partner products

After your morning coffee, you’ll be expected to do...

• iOS (80% focus) and some macOS development using Objective-C, Swift, RxSwift
• Core development of libraries, backend, server-side software
• Development of iOS and macOS apps
• Development of new products

and the rest...

• Consulting with partners
• Maintaining existing products
• Strengthening the underlying technology and backend of our mobile core products
• Working on core content blocking functionality
• Finding innovative solutions in a very limited content blocking environment

We trust you to work from home if you have...

• Multiple years of iOS, Swift, and Objective-C development
• Advanced programming experience equivalent to programming with RxSwift for significant application services
• Knowledge of algorithms and data structures (at computer science 4-year level)
• Debugging skills (multithreading, concurrency, memory lifetimes, parallelization)
• Expertise with HTTP protocols, database operations (SQL/NoSQL), and functional programming (e.g. Haskell, Scala, F#, Rust, Swift, JavaScript)
• Experience in interoperability with Swift and Objective-C
• Ability to write accurate, concise, and complete technical documentation

You can do this job in your sleep if you also have experience in...

• Browser development
• Content blocking
• Working in agile teams
• Open source development

A little bit about the team you’ll work with

The iOS/macOS team is a globally distributed team that works on multiple projects. Depending on priorities, we decide how we want to work on each level. We have bi-weekly video meetings, but most of the communication happens over IRC, email, and our own issue tracking system.

Privacy Notice
When you apply, you’ll be automatically forwarded to our recruitment platform operated by an external service provider called Greenhouse (seated in the US). Greenhouse collects some information on its website, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. For more information, please refer to Greenhouse’s Privacy Policy. All documents and information provided by you are stored with Greenhouse. In order to ensure an adequate level of data protection, eyeo and Greenhouse have entered into the EU Standard Contractual Clauses (“processors”) - Commission Decision C(2010)593. You can request a copy of this by contacting us at privacy[at]eyeo.com. If you don’t want your data forwarded to Greenhouse, please do not apply. For detailed and further information, please refer to our Privacy Policy at https://eyeo.com/en/privacy.

Codacy builds the leading code quality platform that helps thousands of developers ship billions of lines of code per day. Our mission is to help software development teams make great engineering decisions and create productivity through quality.

We are a small team of highly dedicated and ambitious people. We are curious, funny, radically honest yet kind, and we thrive on collaboration and transparency. Our main focus is on creating value for our customers.

Whether you’re skilled in building, selling, marketing or supporting, we want you to help us change the developer tools industry.

We’re searching for QA Engineer with knowledge in Frontend Automation, to come be a key part of a high-performing and motivated team.

Our goal is to have a positive culture where engineering teams deliver reliably to any environment. 

What will be your day-to-day?

• Work with the development and test product teams to build automated test suites for our product

• Design and implement automated testing tools to improve the software testing process

• Define together with the product teams, the critical features to be manually tested

• Be the Quality driver within Product team

• Manage defects ensuring they are correctly captured, reported, tracked and retested

• Investigate and identify the source of the defects, alert the team and ensure nothing critical goes to Production

• Participate in the daily, planning and retrospectives of product teams

What are the skills and experience needed to do the job successfully?

• 3+ Years of Experience working as QA Engineer

• Good object oriented language programming skills

• Critical thinking and passion for testing and quality

• Experience with Automation testing frameworks like "Selenium Webdriver" 

• Knowledge of automation testing of React applications 

• Familiar with test runners like Jest or enzyme

• Knowledge of how web applications work including usability and accessibility testing

• Demonstrable experience with analysis of stories, creation of test cases and exploratory testing

• Knowledge and experience with Git and Git Workflows

• Good knowledge of English

• Easy going and fun to work with

• Who will you be working closely with?

• You will be part of the Reliability team but work closely with other product teams helping them improve quality.

What else makes working at Codacy awesome?

• Competitive Salary. Check our our salary calculator at https://www.codacy.com/careers

• Comprehensive health insurance for household members, with dental and vision

• Snacks & Drinks in the office everyday

• Regular compensation reviews

• Generous learning and development budget 

• Pet-friendly offices 

• Flexible holidays

• Flexible working hours 

• Remote work

• Regular team gatherings

If you are excited about technology and want to create an impact, apply here!

We are Sortly, a simple, modern, easy-to-use inventory application for businesses. Thousands of businesses including teams at Apple, Lyft, Netflix, Facebook and other very cool companies use Sortly to keep track of various physical things. We are financially independent and positioned to grow, with experienced advisors from 500 Startups, Salesforce, Oracle, etc. We are looking for sharp people to help power our attack on a $20+ billion market.


Having attained a solid revenue trajectory, we're now building out our management strength to mature and scale the engineering team. You will be our first hire to take over the responsibility from the founders, so they can focus on moving the company faster. To do so successfully, you will have to earn their trust and become indispensable. You will be responsible for all aspects of product delivery and technical operations.

Responsibilities:

First and foremost, you will be the one responsible for running smooth operation of all things technical, including a reliable 24x7 platform, engineering operations, and product delivery.

Engineering

• day-to-day guidance, oversight, and management of our distributed teams

• delivery of regular, timely, quality releases

• day-to-day operations of the systems, apps, website, infrastructure

• mature our Engineering org to be more responsive, reliable and transparent

• improve and establish engineering best-practices

• active collaboration with stakeholders (CEO, Marketing, Product, etc)

Technology:

• build out and improve our technology platform and its parts

• maintain a coherent systems view of our platform and its components, and ensure it is understood among engineering, manifested in code

• proactively seek out and implement our future technology vision

Must have demonstrable experience with:

• shipping mixed-technology, multi-part systems / platforms which contain a substantial mobile component

• delivering enterprise / SaaS, which are secure, performant and scalable

• managing engineers, QA, outsourced relationships, etc.

• proactive communication and transparency in all directions

• established software engineering practices including agile development, CI / CD, release management, etc.

• the customary tooling: cloud, devops, databases, CI / CD, frameworks, repositories, etc.

• delivering to SLAs

• working with remote teams

Nice to have:

• RoR

• iOS (Swift) & Android (Kotlin)

• Javascript

• devops + cloud

• enterprise access control systems / models

• billing systems

Mentor enthusiastic students as they learn JavaScript, jQuery, Git, HTML, CSS and related skills. Our students are building programming skills to better their careers and develop personal projects; your role is to be their hero and help them sharpen their skills as they work through our curriculum and achieve their goals. Some will get promoted, others will get a new job, while others will just learn for the fun of it.

Thinkful mentors may work remotely or from our office. This is a part-time position, with the potential to grow with the company, if that's your thing.

RESPONSIBILITIES:

• Mentor students enrolled in our Front End Web Dev course as they work through a project-based curriculum.
• Lead weekly 1-on-1 sessions where you'll answer student questions, review and provide feedback on student code and projects, and and guide students through the course.
• Participate in student communities to provide advice and review.
• Foster a sense of excitement in your students and guide them through the pitfalls of becoming a front end developer.

REQUIREMENTS:

• Demonstrated expertise in front end web development.
• Command of HTML, CSS, JavaScript, jQuery, Git and related technologies.
• Powerful communication skills, with the ability to concisely explain new, complicated subjects to beginners and experts.
• Strong interest in the future of online learning and career education.
• Infectious enthusiasm for learning new technologies.
• Self-directed, with an ability to mentor students with minimal oversight.

We are Aurity, a cutting-edge team with a great passion for development, always looking for new solutions and the best technology. We are working with clients from all around the world who have projects that keep us motivated and help us learn and constantly grow. We are supporting huge startups similar to Uber or Monzo. Developing web, mobile apps and backends.

Our goal is to have fun while coding interesting applications, because life is too short for boring projects. We strive to provide our team with a clear picture of their work and the work of their teammates by having sprints, regular feedbacks, and continuous knowledge exchange or our retreats somewhere in the world.

As a secret we can tell you that we do a lot of R&D project, which might be next React-Native… Join us to create future!

Last but not least, Aurity is run by developers not business people. Full stop.

REQUIREMENTS

Currently we are hiring developers on a different level of experience and offer different types of employment. The general requirements you can find below.

Must have:

• General developer experience - at least 5 years

• React Native experience at least 1 year  or 1,5-2 year with React

• JavaScript 

• Redux

• Unit / E2E tests 

• Very Good command of English 

• Knowledge about Functional programming

• Passion for clean code and be up to date with good patterns, latest trends

• Very good, stable internet connection

• MacOs

LOCATION: EUROPE

Good to have:

• Experience working remotely 

• Published app to App Store or Google play

• TypeScript / Flow

• GraphQL + Apollo/ Relay

• Experience in integrating Swift/Objective-C/Java libraries with React Native

• Experience with Continuous Integration (Bitrise)

• Node or Elixir

BENEFITS

• One month #hackerhouse that we arrange every 6-8 months at some tropical destination.You can join the team there, have some fun and work. We make sure, the internet connection is very good. Next will be in Canary Island or Dominican Republic?

• Opportunity to join internal workshops.

• Get paid for additional education and conferences.

• Work on R&D tech and create next React-Native

• Very interesting project including blockchain

• We are open to new projects, and we would gladly work on a realization of your idea where you would stay the leading owner.

• Want more? Let’s talk we are always open for new ideas!

Sounds like a perfect job?

If you have any questions, feel free to contact us at [email protected]

About us

We are Serverless Inc, the creators of the popular and synonymous open source framework for building Serverless applications.

In 2015, we created a project called the Serverless Framework. Our mission was to make serverless development easy.  A community rallied behind the project, contributing to the open source core, offering their opinions, insights, and sharing their passion.  Today, the Serverless Framework is the de facto standard for serverless application development and deployment, managing nearly one million deployments per month.

As the adoption of serverless has grown, so too have the needs of today’s serverless teams. In addition to tooling that simplifies the development of serverless applications, these teams need tools to simplify collaboration, operations, integrations and much more. To address these user needs we recently launched the Serverless Framework Enterprise.

As we embark on our next chapter, we are looking for seasoned developers to join our team. Our tight knit team is comprised of user focused, product minded technologists who are low on drama and high on performance. We are distributed by location but united in our purpose. We value accountability and fully own our successes and failures. Most importantly, we believe that people do their best work when empowered. If you are on a journey to find a team that crafts ingenious cutting edge solutions while having fun together, we are your destination.

Role description

As an Engineer focused on Open Source tools, you will be responsible for driving the future evolution of the Serverless Framework and other open source efforts. You’ll be working on software projects at different stages of maturity and mould them into compelling user-facing products with an engaged and active developer community. This ranges from identifying tooling opportunities, prototyping designs and implementing simple yet extensible integrations with 3rd party serverless technologies/services. Simply put, you will be relentlessly focusing on building best in class serverless application tools offering powerful developer experiences.

Our ideal candidate is someone who lives and breathes Open Source, has a strong background in building CLI based developer tools, is familiar with Serverless technologies and is exceptionally comfortable with Javascript.

To excel in this role, you MUST be good at

• Looking beyond symptoms to assess and comprehend the core problems developers are trying to solve

• Understanding the impact of breaking changes on software users

• Building incremental solutions that are backward compatible

• Presenting complex ideas and approaches in simple communicable terms across engineering and management levels

• Rapidly Iterating on solutions and continuously delivering software with automated unit/integration tests

• Collaborating to fellow engineers and embodying development best practices

• Demonstrating flexibility and efficiency working with remote teams
  

Requirements

• Being a contributor/maintainer of an enterprise-grade Javascript based open source framework or developer tool

• Minimum 3-4 years experience in actively supporting community-based feature development, bug fixing and release management

• Mastery in coding custom JavaScript solutions using Node.js and modern ES2017

• Ability to produce high quality, tested code with a strong emphasis on automated tests

• Keen eye for simple and powerful developer user experiences

• Demonstrable ability to effectively create user-facing documentation for projects

• Expertise with cloud architectures based on public cloud services

• Working knowledge of networking concepts, protocols and security (TCP/IP, UDP, HTTP, NTP, DNS, TLS etc)

• Working knowledge of shell scripting and continuous delivery practices

• Comfort with dynamic startup environments where change is constant and there is a need to be largely self-guided on complex problems

• Attention to detail and a high degree of individual ownership

• Exceptional written and verbal communication skills

• BS or MS in Computer Science or related technical field

• If you are excited by the aforementioned responsibilities and meet the above qualifications, send us your resume and LinkedIn profile along with a note on why you think you are a good fit for this role. We are committed to providing all applicants a timely response.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

• Start ASAP

• Contract

• Competetive salary reflecting experience (from 2000 EUR/month to 4000 EUR/month)

• Offices in Bratislava and Prague

• Suitable also for remote

About CloudTalk:

Together at CloudTalk, we’re disrupting the future of voice. 

CloudTalk is smart call center solution for sales and support teams. We use very advanced tools such as emotions detection, speech recognition and self-services combined with seamless call center or business telephony features. Just to achieve one goal - create the future of business telephony industry.

As our CloudTalk grows, our team grows with him. We're still working on something new, something innovative to be always number 1 for our customers. At the beginning we have started in Slovakia, than expanded to other parts of the world. In 2019 we have received huge investment to grow CloudTalk even faster. We are looking for other enthusiastic rare individuals :) More about CloudTalk?

• CloudTalk is a world-class product that helps businesses around the world.

• Customers made millions of calls with CloudTalk.

• One of the world’s most progressive industry - be part of it.

• CloudTalk is one of the fastest growing SaaS companies in Slovakia.

• We are still a small team, there is no limit for you. As fast CloudTalk will grow, you will find endless possibilities and experiences here.

• We are disrupting $22 billion stagnant market.

What you will do:

• Work in small team to develop the best product on the market.

• Implement a scalable, stable, and user-friendly product that can handle our current growth.

• Work well in a modern agile software engineering environment.

• Solve challenging technical problems and put your skills to the test every day.

• Enhance CloudTalk usability.

Work on features like:

• Live call routing engine

• WebRTC call solution

• Integrations or Public API

• Speech recognition

• Emotions detection

• Be involved in decisions on new solutions and features.

What we are looking for:

• Software engineering background with experience in OO programming.

• Experience of Node.js development is big plus. But if you worked in other languages, you can learn it here. We'll help you, don't worry.

• Top-notch programming skills, ability to produce quality code that is maintainable, efficient, reliable and secure.

• Be fearless about learning new technologies and technical approaches to application development.

• Having a 1st work experience, especially in start-ups, is a plus but we’ll consider your personal projects as well.

• Enthusiasm, fun and smile. This might be the single most important point, even if it’s the last ;)

You can work with these technologies:

• Programming in: Node.js, Angular or React.

• Core tech: Asterisk, Redis, Amazon AWS, MariaDB, Cloudflare, Nginx, Kafka, Electron, WebRTC, Kamailio, ElasticSearch.

• Monitoring and backup tools: Zabbix, Grafana, Bareos.

Our way of working:

Quick iterations, Agile dev, MVPs, improvements on the go. Technologies are evolving as we speak in our field. If you enjoy building new things and learning on the go, you will like it here. You will also be able to participate on our product with the whole team.

What else can we offer at CloudTalk:

• Being part of a great team of experienced people which is building a world-class product.

• Family atmosphere where you can find new friends and heroes.

• An opportunity to grow and achieve great things.

• Small team where everyone can stand out. You have a chance to grow professionally and personally.

• Family house with garden and sauna for regeneration, where you can also open windows :) Very close to big city parks.

• Flexible working hours. Remote work and home office are possible.

• Your own Macbook.

• Being rewarded based on your commitment and capabilities.

• MultiSport card for regular exercise and relaxation.

• In-office bicycle storage. :)

Send us your CV to [email protected] or fill the form below. Don’t forget to include:

• Projects you’ve been working on. 

• Feel free to share links, projects, GitHub/StackOverflow profiles and ideas.

At Redox we simplify the complexities in healthcare. We are looking for someone who has the desire to do the same for user interfaces, make the complex simple. We are looking for someone who is thoughtful and finds great reward in knowing that we are all patients, and we are striving to reduce friction in healthcare. You will be able to leverage your passion and skills in frontend web development to illuminate our value into simple, useful, and clear user interfaces.

What makes you a good fit:

• You approach problems with curiosity and consider tradeoffs when designing solutions.

• You think deeply about what makes a usable UI and rely on industry established patterns.

• You can identify UI/UX problems before they occurs and can collaborate closely with other team members to find a solution.

• You are a team player and can roll up your sleeves to work in areas outside of your expertise, if needed. 

• You have experience with TypeScript & ReactJS.

• You have a solid understanding of state management and building reusable components for a large application or multiple applications.

• You have experience in writing unit, integration and E2E tests.

• You have experience in Cross-browser development and troubleshooting.

• You have experience using APIs and a solid understanding of HTTP and REST architecture.

• You have experience with HTML & Sass/Less CSS pre-processors.

• You have experience working with code versioning software such as GIT.

What working at Redox would look like for you:

• Help us find success in completing a migration from AngularJS to a modern React stack.

• Work collaboratively with a product owner on a cross-functional agile team to bring new features to life.

• Be able to make a decision and see your direct impact.

• Your opinions will matter; you will be able to influence everything from how we work to how our user interfaces are designed. 

• You care about educating yourself and those around you.

• Work on high impact projects and features that bring direct value to our customers. 

• Work in a strong remote-first culture.

• Work with others who are mission-driven and strive to make healthcare data useful.

• You will have the opportunity to work with all parts of the stack and contribute to broader discussions within the organization.

Additional skills and experiences that are not required but we’d find interesting:

• Node & ExpressJS 

• Webpack

• Service Workers

• GraphQL

• Creating wireframes and mockups prototypes

• Conducting formal or informal user interviews to improve features 

Please still apply if you do not have the above mentioned skills or experiences

What we value and how we interview:

We are comprised of diverse backgrounds (gender, education, sexual orientation, age, parents) all striving to make healthcare data useful. Our interview process is designed to reduce biases and allow you to shine. Our interviews are not about reciting esoteric javascript knowledge or seeing how fast you whiteboard a solution. We value understanding how people work, work with others, communicate, and think through complex problems. As you move through our hiring process you will meet people of many backgrounds; we’ll keep you informed along the way.

About Redox:

What We Do

Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us

• Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

• We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

• Successful candidates must be eligible to be employed in the US, and must reside in the US.

Thank you for your interest in Redox!

Fleetio is a modern software platform that helps thousands of organizations around the world manage a fleet. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We're looking for an experienced, driven, product-focused Senior Rails Engineer to help us deliver amazing features to our customers.

What you'll be doing

• Your work will be heavily focused on high level, high impact areas. You’ll work closely with Product Managers and Designers to plan, design, and implement some of our more complex features. You’ll have a strong voice in the development and planning processes, so senior-level experience is key.

• We work in weekly sprints and use Pivotal Tracker to keep things organized. While we keep meetings to a minimum, our remote team is heavily collaborative and takes advantage of modern tools such as Slack, Google Drive, and Zoom to stay in touch.

• Our stack includes Ruby on Rails, Angular (we're currently migrating to Stimulus), Postgres and Heroku. We’re currently on Rails 5.2 and strive to keep our frameworks and libraries up to date.

• This is a position we consider essential to the company’s success. Be sure to mention coffee in your cover letter so we know you actually read this.

What's in it for you?

• Be a part of an incredible team of “A” players who go above and beyond to make Fleetio a successful company. We’re a customer-centric team with a great product, excellent support, and countless happy customers.

• Work from our HQ in Birmingham, AL or remotely (within the United States). Over 50% of our Engineering Team works remotely (including our CTO), and as a company, we strive to promote a strong remote working culture.

• Build software used by people all around the world. So many different types of companies and organizations operate a fleet each day, and Fleetio is a good fit for most of them (it’s a huge market).

Our team

• We're hardcore believers in easy-to-use software. Crafting a delightful user experience is hard work, but we welcome the challenge and are looking for team members who share our ambition.

• We're in "scale-up mode" and now to 80+ employees. We’re past the days of just a couple of people in a small office, but we’re still very much a fast-paced, highly collaborative company.

• Our top goal as product engineers is adding value to our customers and we love to get changes out quickly. We've optimized our CI/CD to make it painless to run our test suite and get code into our production Heroku environments easily, resulting in an average of 40 deploys per week.

Requirements

• 5+ years of professional Ruby on Rails experience

• Experience with common libraries such as RSpec and Sidekiq

• Solid understanding of front-end technologies, such as JavaScript, HTML5, CSS3, and CoffeeScript

• Strong understanding of object-oriented programming and relational databases, such as PostgreSQL

• Good understanding of server-side templating languages such as HAML, ERB and SLIM

• Understanding of the balance between scrappiness and long-term code maintainability

• Compelled to make things look beautiful and work flawlessly

• Level up if you know a thing or two about the fleet industry

Benefits

• 100% coverage of health and dental insurance

• 401(k) + match

• Company stock

• Dependent Care FSA and Medical FSA

• Generous PTO and 8 company holidays

• Maternity/Paternity leave

• Mac laptop, book stipend, and professional development funds

• Health and wellness initiatives

• Remote working friendly

• Monthly catered lunches and office snacks (HQ only)

Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.

This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.

If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500 or emailing [email protected]

Responsibilities

• Grow contributions by creating a clear, compelling and enjoyable contributor journey.

• Prioritize work that drives improvements on key community KPIs.

• Empower community to create an ecosystem of high-quality, open-source, community-built integrations and plugins in the marketplace.

• Participate in other communities and platforms to help foster collaboration and relationships across communities and organizations.

• Build relationships and alliances within the industry and community, virtually and in-person, to increase reach of the Mattermost brand.

• Represent Mattermost  as a spokesperson at conferences and events, and within external communities.

• Run powerful social media, events, and other outward facing efforts that will grow our customer, community, and user base.

Requirements:

• 5+ years of experience participating in and building communities.

• Technical background with ability to set up integrations and offer tips and best practices across the community.

• Facilitation of complex and sensitive community management situations with empathy, authenticity and good judgment.

• Independent, with ability to manage multiple competing priorities.

• Embraces the Mattermost values https://mattermost.com/about-us/#leadership-principles

Pluses:

• Experience leading community management programs in open source or otherwise technical in nature.

• Existing network from a diverse set of communities and social media platforms.

• Software development capabilities and experience.

• Public speaking, blogging, and content development.

We are: Shogun, a page builder and optimization platform for eCommerce stores. We have thousands of active users, and we’re backed by some awesome investors, including Y Combinator.

We are looking for a Customer Success Specialist to join our team. As a branch of our support team, you'll reach out to new users in their first few days to help take user experience from good to amazing! You'll identify customers' goals, work to proactively answer any questions that come up, and educate users on how to get the most out of our software.

Responsibilities:

• Proactive Outreach: Welcome new users to Shogun. We use Intercom and Front to communicate with active users.

• Account Analysis: Identify churn risks and opportunities to boost retention & growth.

• Boost Retention: Help customers accomplish their goals with Shogun Page Builder. Introduce them to features that will benefit their conversions and productivity.

• Troubleshooting: Help users overcome their difficulties with the software, while escalating major issues to technical support.

• Communication: Collaborate with the rest of the team on ideas for improving retention and the user experience through amazing support, outreach, and education.

• Maintaining Coverage: Maximize outreach by covering certain “time blocks,” during which you will be on live chat and email communicating with users.

Requirements:

• 3+ years of experience doing customer support for a USA based tech company, ideally a software company.

• Excellent communication and writing skills. Absolute fluency in English is required.

• Have a great attitude and desire to help people :)

• Flexibility with working odd hours on a set schedule

• Stable high-speed internet connection and web camera (for weekly team meetings and user training sessions)

• Experience building a website with Wix, Squarespace, WordPress, Weebly, etc. is great!

• Knowledge of Shopify is excellent!

• Basic understanding of HTML and CSS is amazing :)

NOTE: This position is for a full-time remote position. We have a fully distributed global team. 

Looking to join an amazing Customer Success team?

We’re looking for an amazing individual to join our technical support team. For this position, we want a true champion: a well-rounded person able to provide our clients with technical support, as well as answer any onboarding questions. Your ultimate goal is to help our clients succeed by proactively providing them with all the technical know-how.

Uscreen is an amazingly diverse, fast developing video monetization platform and the person joining us will play a pivotal role in our growth. This is a fast-developing industry, and our support champ will need to know every detail about our platform.

Our team is incredibly smart, passionate, supportive, skilled, open to learning and constantly developing. We’re looking for someone who can match that energy.

About the role:

This is a customer facing role: you will be one of the first points of contact for our clients in order to help them set up their account. From basic items, like video uploads and answering a variety of questions, to more advanced technical issues, like domain name setup / CNAME setup and installing SSLs, you will be providing rounded technical support for both new and existing Uscreen clients. It’ll be your responsibility and goal to provide our clients with solid answers and on-point guidelines that will help them have the smoothest experience possible.

We are looking for someone reliable and eager to work with us long-term. This is a full-time remote position, and is not suited for a digital nomad lifestyle. We require a steady internet connection and a mandatory overlap of working hours with the rest of the team.

In this role, you will wear a few different hats, including:

• Working in the ticket queue to assist customers with technical support requests.

• Being the go to person for all technical requirements related to support and the platform.

• Working with dev team incase of bugs and Tier 2 tickets.

• Helping customers with setup and on boarding as needed to help them with the initial few steps of the platform setup via phone and email.

Requirements:

Must have:

• 2+ years in Customer Support or similar

• Experience in SaaS

• Experience working with HTML

• A fully functioning workstation and a quiet place to work (with their own laptop)

Must be:

• Quick to learn and able to understand our platform as well as the video and OTT industry

• Able to work independently

• Native or near-native English speaker (North American accent is a plus but not a requirement)

• Overall a nice person 🙂

Our ideal candidate will also have:

• Experience working with Zendesk or similar

• Good communication skills, both written and verbal

Benefits:

• Join an amazing, creative and motivated team

• Work from anywhere (OK, almost anywhere…), as long as you have regular overlap with Eastern Time business hours and can schedule overlap with Pacific Time business hours when needed for customer calls.

• 20 paid days off per year (eligible after the first 6 months with the company)

• Budget for personal development

How to apply:

• Click on the Apply Button and fill in the form 

• We review the applications and email candidates who qualify for the second round

• The qualified candidates will be asked to do a test task: usually a video of yourself answering a few questions

• After we review the submissions, we will organize a Skype interview with the successful candidates

MyWiFi Networks is looking for a Partner Success Manager to oversee and address our customers’ technical and platform sales needs. You will provide product knowledge, sales strategy and coaching after the point of sale, ensuring customer satisfaction. You should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You should also be results-driven and aspire to achieve specific goals. Ultimately, you should be able to provide technical, product and business knowledge to support the sales process and strengthen customer relationships.

Responsibilities

• Perform online training webinars that demo the platform and address customer questions;

• Coach new and existing customers on the capabilities and best practices of the MyWiFi platform;

• Conduct online training sessions to support current reseller agency client base;

• Perform online training webinars that demo the platform and address customer questions;

• As a product application expert, develop and communicate simple solutions to clients;

• Manage new large account pilots, cloud controller setups and support requests;

• Communicate with partners through our various phone, email, chat and social channels;

• Build repeatable automation flows to streamline onboarding and product usage;

• Help optimize the sales process, set appropriate metrics for sales and onboarding;

• Establish executive level, long term customer relationships for future sales opportunities;

• Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas;

• Travel for in-person meetings and trade shows with partners to develop key relationships;

• Hire and train additional sales and customer success staff as the need arises;

• Act as a Project Manager to lead key internal client installations, when required;

• Other sales and client success tasks working closely with the CEO.

Requirements

• Proven work experience as a Technical account manager;

• Solid technical background with hands-on experience in digital technologies;

• Familiarity with software and front-end development

• An ability to grasp customers’ needs and suggest timely solutions;

• Excellent verbal and written communication skills;

• Strong analytical and problem-solving skills;

• BSc degree in Computer Science or relevant field.

This is a remote position open to fluent English speakers living in California, Illinois, Indiana, Kentucky, Michigan, New York, or Virginia.

Rotunda Software is a small, profitable technology company focused on helping people do good things. We have two very sticky software products that customers LOVE and a new solution with a bright future. Our highly collaborative team works remotely, is spread out over eight states and two continents, and our unique culture is rooted in a set of shared values (workable.com/nr?l=https://www.rotundasoftware.com/values) .

We are looking for a Client Service Specialist to join our team in providing stellar customer support to help organizations schedule, connect, and grow their volunteer base. You will be responsible for assisting clients in setting up the software and handling technical and customer service-related questions. This includes educating users on how the program works, making setup recommendations based on their needs, and finding and reporting bugs.

In addition, you will be part of the beta testing team which is responsible for testing new features and ensuring they are bug free. Side projects may include -- but are not limited to -- producing webinars, creating documentation, and working closely with the marketing team on creating content. You are encouraged to propose new side projects based on your interests.

Requirements

• Listen carefully

• Think critically

• Read between the lines and interpret a customers needs

• Communicate complex thoughts and solutions

• Communicate clearly both verbally and in writing

• Think and respond to issues quickly and with confidence

• Enjoy talking to and helping people

• Learn new technology easily

• Pay close attention to detail

• Follow through on tasks to the end

Our support is highly customized. This position is best suited for someone who enjoys brain teasers and isn't afraid to do some digging to help clients get the best possible results.

Although you will contribute throughout the company, we are hiring someone who is excited to be on the front lines of providing stellar support. This means listening, sympathizing, being patient, and encouraging users -- many of whom are not tech savvy. It also means getting creative to solve unique problems.

Benefits

• Meaningful work in a service-focused environment

• Big challenges with favorable circumstances

• $35 - $50K salary

• Stability (Rotunda has been self funded and profitable for over 15 years)

• Work-life balance

• Dedicated, professional co-workers free of ego issues

• Annual retreats (past destinations include Uruguay, Mexico, Costa Rica, and Nicaragua)

• 401(k) Profit Sharing Plan

• Health insurance reimbursement

• Paid sabbatical program

About Typeform

Founded circa 2012 in Barcelona, Typeform was founded by two designers: David Okuniev and Robert Muñoz. Their mission? Make online forms a little more human. Today, Typeform works on the future of online forms. Powering your brand’s interactions with beautifully designed, professional-looking online forms that people just love. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

The most important interaction on the web is the exchange of information between a brand and its audience. And that exchange usually happens through online forms. We believe that even a utility like online forms should be remarkable. Our customers say they get more answers from their audience and even the occasional compliment. Make every interaction count.

Typeform is a team of over 200 people representing 30 countries. We have offices in Barcelona, Spain and in San Francisco, United States.

About the Role

Are you a natural troubleshooter, always looking to solve the next problem? Do you care about creating a remarkable customer experience? Are you a strong communicator and quick thinker? Are you fluent in both English and Spanish? Would your friends describe you as smart, humble, or empathetic? If so, it’s time we talked.

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ~Maya Angelou

Typeform is making online data collection more and more conversational, and we’re growing fast. We’re looking for a passionate and inspired Customer Advocate to join us in our Barcelona office. Your mission? Give customers the best support humanly possible.

We’re looking for passionate and self-motivated Customer Advocates to join our team remote team based in the US (Arizona or Florida). Your responsibilities will include: 

• Respond to user inquiries via email, instant chat, and social media channels. (Other channels, such as Skype and phone, might be needed in the future.)

• Develop and maintain long-term relationships with people who use Typeform

• Be a Typeform guru. Train, guide, and inspire users to get the most out of our platform

• Troubleshoot and report issues in the platform, help prioritize them, and craft alternative solutions or workarounds for premium users

• Follow best practices in data collection, tagging, and tracking

• Delight our customers with the best quality answers aiming at pushing the high level standards of customer satisfaction 

• Be a team player and constantly provide feedback about new feature requests, pain points, etc

• Work closely with other teams such as marketing, product, and engineering to provide the best service and help us grow

• Help out with other duties in the Customer Success team such as contributing to department level OKR’s

What we are looking for 

• You are based in the US

• You have 2+ years of experience in customer support 

• Knowledge of Typeform at end-user level (we’ll turn you into a guru when you join us).

• Strong communication skills, and fluency in verbal and written English and Spanish.

• Ability to diagnose and solve problems with varying complexity, focusing on the customer’s needs.

• Organized, self-motivated, and detail-oriented.

• Ability to prioritize, multi-task, and perform effectively under pressure.

• Team player with demonstrated ability to execute across a cross-functional team.

• Schedule flexibility. Availability to work on weekends or bank holidays would be a plus.

• Demonstrated ability to show empathy and take ownership of customer queries providing the best answers to our users

• You have experience working with these platforms: Customer Support or CRM platforms (for instance, Zendesk or Freshdesk)

These would be great:

• You worked with integrations and API

• You’ve worked in SaaS or tech startup

• You’ve worked in an Agile environment

Think you’re a good fit? Hit apply—success might be just around the corner ;-)

*Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

Our Customer Success Managers are the ambassadors for the Platform.sh brand. They know the intricate needs and challenges of the clients in their portfolio and deeply care about their success. They lead communications in times of change or problem resolution, and foster a healthy working relationship with the client.

Mission: 

• be involved in the client’s journey from on-boarding to continued partnership

• monitor and measure client satisfaction through regular health checks

• help ensure renewals and provide Sales account managers context on client interactions all through the year

• coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and clients’ expectations

• solve conflicts and concerns

• manage workflows for preventing and handling complaints

Technical Skills: 

• SaaS business acumen 

• relational and negotiation skills

• ability to effectively prioritize and escalate client issues as required

• fluent written and verbal English

• good knowledge of web application architecture and services (DNS, CDN, web servers, databases, cache layers, etc.) and distributed systems.

• good knowledge of web development workflows and tools (git, CI tools)

• knowledge of common web applications and frameworks: Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3 (a lot of our clients run those)

• knowledge of cloud services (AWS, Azure)

• ability to learn and assimilate technical information quickly

Soft Skills: 

• you are a natural at building strategic relationships

• high degree of ownership over your work

• excellent presentation and communication skills, both verbally and written

• good business/financial knowledge

• ability to drive and coordinate projects

• analytical, problem solving and troubleshooting expertise

• capacity to work remotely in an international fast growing environment

• energetic and self-motivated

• willing to travel and attend conferences

Sound Like a Good Fit? We’d love to talk to you!  

This is a remote job. Work from anywhere in Europe or in the USA!

We are a worldwide distributed team and are looking for a candidate who can perform well working remotely. To be an effective performer here at Platform.sh, you’ll need to be able to effectively collaborate across time zones while operating with a high level of independence and autonomy.

This role encompasses some traveling in your region (either Europe or the US) estimated to up to 15 days per quarter.

We are a worldwide distributed team and are looking for a candidate who can perform well working remotely. You’ll need to be able to effectively collaborate across time zones while being given a high level of independence and autonomy.

About Platform.sh 

Platform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.

We give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.

Platform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University, The British Council, and Lufthansa.

We want people who are passionate, open, multicultural, friendly, humble and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.

We’re seeking a Senior Product Designer who can empathize with technical users to define the future of performance management of modern technologies and businesses. As part of a small team at a quickly growing startup, the role requires involvement in all steps of the design process.

You will collaborate closely with product management and engineering, from problem discovery through implementation. And as one of the early members of the design team, there is the opportunity to define and establish the design practice and workflow.

Ideal Candidate

• Has a technical background in software development/ops, or experience in solving problems for developers/ops

• Facilitates and establishes user-centered, problem driven design with all disciplines

• Works as part of a cross-functional delivery team

• Develops and maintains understanding of customers, stakeholders, users, their pain points, and workflows

• Builds wireframes, mockups, prototypes to communicate, develop, and challenge ideas

• Produces user interfaces and visual assets for implementation

• Understands and continuously influences product analytics from product capability

• Works lightweight user testing and short iterations into day-to-day

• Incorporates business constraints into design decisions and continually pushes to overcome these constraints

• Fluent in written and spoken English

Location

We have a partially remote team, and are currently hiring from:

• Austria

• France

• Germany

• Netherlands

• Serbia

• Spain

• UK

If you prefer to work out of an office, you're welcome to join us in one of our product hubs in Düsseldorf, Munich, or Novi Sad.

Please include a link to your portfolio, and we look forward to hearing from you!

About Instana

As the leading provider of Application Performance Management solutions for containerized microservice applications, Instana applies automation and artificial intelligence to deliver the visibility needed to effectively manage the performance of today’s dynamic applications across the DevOps lifecycle. Founded by Application Monitoring veterans, Instana provides true AI-powered APM to help organizations deliver high performance applications today and in the future. Visit us at https://instana.com to learn more.

We want to become the world's largest and most loved consumer brand by building a new supply chain that serves consumers, manufacturers, and the environment—not middlemen. We are a small and experienced team of technology and retail veterans that are passionate about developing beautiful, luxury goods in a sustainable way and creating a world-class customer experience.

We are building a team of highly-talented freelance designers to help us implement our vision for our brand. As our brand has traditionally been very minimalist, we are aiming to further refine our visual identity through the primary mechanism that customers interact with our brand via the storefront and improve the perceived quality of our products, our mission, and our value proposition.

Responsibilities

• Design an elegant yet utilitarian storefront that you're proud of showing off on your portfolio

• Communicate the needs on behalf of the design team to our Producer to plan in advance of photoshoots and post-production in accordance to the needs of the storefront

• Collaborate with Customer Success and Merchandising to ideate ways to better feature and sell through inventory

• Work with our Product Manager and engineering team to produce specifications, prototypes, and assets to ensure accurate delivery of the designs you create

• Provide timelines, and hit them

Requirements

• 4+ years experience in consumer-facing web design. A nice portfolio or roster of clients helps :)

• A kind but ambitious mentality and be able to stand up for your opinion while remaining flexible to hearing critical feedback

• Be able to clearly articulate past design and branding decisions within constrains of being on-brand

Join Us

Italic is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We don't care about where you went to college, your degree, your age, or what fancy names you might have on your resume. Instead, we're looking for good people — good at work and with a good heart. If this sounds like you, come join us!

Mission

Over the next months, our primary focus is building out the foundation of our design team. If you have experience working in teams, at startups or fully fledged companies, and are excited to make a difference in a product that is still shaping then we want you!

We have recently established a design team who plays an integrated part of product scoping, design and development. We design tools for developers that are set to lessen the load of developers and DevOps and allow them to focus on actually developing ideas.

Our team’s mission is to accelerate and expand the fundamental design thinking needed to build a successful product. You will be working directly alongside a talented team of designers, developers, support and marketing. You will report to the VP of Experience Design.

What you’ll be working on day-to-day:

• Be a crucial part in developing the product strategy ; working closely with product managers in understanding the scope, phasing deliveries and supporting in the needed design work.   

• Rapidly create, prototype, test and iterate on designs.

• Prepare, moderate and synthesize UX research.

• Designing user interface solutions that bring simplicity and cohesion to complex design challenges from reporting dashboards, configuration screens to on-boarding flows.

What you will bring:

• Minimum 4+ years of relevant experience, working as a designer on digital products, either web or mobile applications with a portfolio featuring examples of your work with real products.

• Deep understanding of user research, to help formulate and validate product strategies through qualitative and quantitative research methodologies.

• Demonstrated experience with end-to-end product design, from research to scoping, to UX to detailed UI design.

• Solid understanding of interaction design and relevant tooling (e.g. Figma, Sketch) and prototyping tools (e.g. Invision).

• Experienced working in strategic product settings, exploring scope through design thinking, creating alignment between stakeholders and helping define the path to execution with a critical eye to the user experience.

• Comfortable iterating quickly and communicating ideas with various stakeholders with just the right fidelity for discussion.

• Excellent communication skills, and close collaboration with technical stakeholders (engineering, product) and external (user) audiences.

What makes you especially good at this role:

• Passion to form and execute on a cohesive design vision

• Demonstrate strategic product thinking and vision

• Driven to improve user experiences in the DevOps landscape

• Have an understanding of/or experience with development and engineering teams, processes and frameworks

• Able to work in a remote setting, work from anywhere! 

We are a worldwide distributed team and are looking for a designer who can perform well working remotely. You’ll need to be able to effectively collaborate across time zones while being given a high level of independence and autonomy.

About Platform.sh

Platform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.

We give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.

Platform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University and The British Council.

We want people who are passionate, open, multicultural, friendly, humble and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.

We want to become the world's largest and most loved consumer brand by building a new supply chain that serves consumers, manufacturers, and the environment—not middlemen. We are a small and experienced team of technology and retail veterans that are passionate about developing beautiful, luxury goods in a sustainable way and creating a world-class customer experience.

We are building a team of highly-talented freelance graphic designers to help us implement our vision for our brand. As our brand presence has primarily been driven by photography and videos, we want to introduce graphic design as a large component of our visual identity to help up-level the perceived quality of our brand and better communicate our mission and value proposition.

Responsibilities

• As a freelance designer on our team, you can expect to work on a variety of interesting projects and be called into projects depending on your specialty. Below, we've listed some examples of projects that you may work on.

Email Design

• As we prefer to rely on organic growth and word of mouth traffic, email has become the cornerstone to our marketing efforts. As such, it's paramount that we have the highest quality of email possible.

• Design unique, beautiful email campaigns for product launches, blog posts, press hits, etc. You can find our past campaigns here.

• Design on-brand transactional emails for automated flows such as abandoned cart notifications, back-in-stock reminders, welcome emails, etc.

Packaging

• Reuse and adapt existing packaging designs and style guides to new product packaging

• Source packaging containers and materials within budget from your existing network

Banners

• Create assets for digital ads, social content, and offline media such as billboards

• Design banners for storefront collections that enable our customers to easily recognize a distinct look to each collection, such as our Slumber sleep collection.

Print

• Design a booklet or product catalog that will be included in each order or in our offline marketing efforts

Requirements

• 3+ years experience as a graphic designer working in-house or as a freelancer for a top-tier agency or consumer-facing company

• Work together with Producer and Marketing team to deliver assets on-time and prior to deadlines

• Strong grasp of foundational graphic design skills; experience with typography preferred

• Experience with Adobe Illustrator, Photoshop, Figma, or Sketch

• Experience with animation is a plus, but not necessary

Join Us

Italic is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We don't care about where you went to college, your degree, your age, or what fancy names you might have on your resume. Instead, we're looking for good people — good at work and with a good heart. If this sounds like you, come join us!

Skylight (https://skylight.digital/) is at the forefront of a civic movement to reinvent how the government serves the public in a digital world.

We’re looking for a UX Designer to join our talented team of technologists in driving this movement forward.

You’ll be a key part of our small, but rapidly growing team, which consists of former Presidential Innovation Fellows, founders of 18F, and members of the U.S. Digital Service.

We work in small, fast, agile teams to create exceptional customer experiences and enduring solutions out of the government’s most complex design and technology challenges. The work is challenging, but highly rewarding.

Requirements

What you’ll do:

• Work closely with UX researchers to execute a user-centered design process

• Take research findings from abstract recommendations to low- to medium-fidelity designs

• Observe usability testing, and iterate on designs based upon usability testing findings

• Identify the appropriate point to take designs into high fidelity, and execute accordingly

• Take an uncompromising stance on designing for full accessibility

• Incorporate UX into agile development sprints

• Evangelize user-centered design practices and their value to the rest of the team, stakeholders, and subject matter experts

• Promote empathy for the general public and government workers, as we seek to improve their tools and technology

• Represent Skylight's culture of delivery when interacting with government stakeholders and other contractors

What we’re looking for:

• Experience working as a UX or interaction designer within a multidisciplinary, agile team format

• Strong command of current interaction design best practices, including responsive design

• Ability to work with existing design systems

• Comfort with having your work critiqued or criticized by your team or by users

• Familiarity with conducting user research in the development of services/products, including: writing user research plans, conducting research activities (such as user interviews and contextual inquiry), and facilitating participatory design workshops

• A good grasp on the tools of the trade, and the ability to be nimble and resourceful if constraints arise

• Ability to communicate the purpose and need for user-centered practice with diverse audiences

• A mindset and work approach that aligns with our core values (https://skylight.digital/culture/)

• Ability to travel from time to time

Benefits

We focus on supporting you in a variety of ways:

• Competitive salary

• Profit-sharing and/or bonus opportunities

• Health insurance, including medical, dental, vision, and more

• 401k match at 10% of your salary

• Unlimited paid time-off policy

• $2,000 continuing education allowance, including conference events

• Incentives for living in a HUBZone area (https://maps.certify.sba.gov/hubzone/map), including relocation assistance and a monthly stipend to help offset the cost of rent or mortgage. (Read more about us being a HUBZone: https://skylight.digital/about/#hubzone.)

• Time to focus on activities such as learning & development, open-source projects, and community outreach

• An environment that empowers you to unleash your superpowers for public good

Note that we participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Qualifications

• Requires 7-10 years of experience as an individual contributor driving complex software sales, selling into Life Sciences R&D or a scientific or analytical-minded audience is a plus.
• Must be strong C-level presenter with sales track record.
• Experience selling software solutions into the clinical R&D segment of Life Sciences is a significant plus.

Responsibilities

• Develop and execute sales strategy within assigned territory/market segment
• Lead a cross-functional field team in delivering compelling demonstrations that display the product’s value proposition
• Identify prospects, build pipeline, and conduct effective, consultative and discovery meetings with prospects to assess needs and understand their process and existing systems
• Work in close coordination with executive management and other internal teams (Marketing, SDRs, Customer Success)
• Manage full sales cycle: Develop, advance, and close sales opportunities and software agreements
• Travel as needed (frequent travel expected, domestic U.S.)

Requirements

• Bachelor's degree
• 10+ years of experience running the full sales cycle (cold call to close) of a complex solution; SaaS sales experience. Selling into Life Sciences / Clinical R&D is a significant plus
• Experience selling software into VPs of Clinical Development, VP Clinical Operations, Clinical Trial Leaders, CROs, and CxOs of life sciences companies that conduct clinical research
• Proven record of exceeding revenue targets, including routinely achieving 7-figure annual sales goals
• Experience with native SaaS solutions, and their unique value relative to on-premise solutions
• Superb interpersonal and presentation skills (including web presentation)
• Excellent organizational and time management skills
• Ability to work independently but within a team environment
• Willingness to travel – Frequent/ongoing (up to 70%)

Benefits

• We are a fast growing, VC-backed, Enterprise SaaS company. That means ample opportunities to grow your role and rapidly develop in your career. Plus, there’s no more exciting time to join a company than at the stage we are in right now (this will be one of those stories you are still telling in 15 years!)
• Work with a team of super-talented people who are delivering a truly innovative solution that makes people smile :)
• We invest in our team’s development and career growth.
• Competitive compensation package – we believe if you deliver, you should win.
• Comprehensive Health / Wellness Coverage and Retirement Plan. Health (including telemedicine), dental, vision, disability and life insurance. We pay 100% of your premiums and half for dependents.
• A public transportation monthly pass for Boston residents. We are a short 2-3-minute walk from Downtown Crossing and quick 10-minute taxi from the airport.
• Tackle a challenging, real-world problem in healthcare that directly helps our friends and family -- and makes a big impact by helping bring life-saving treatments to market more rapidly.

Responsibilities:

• Product messaging – Create messaging that differentiates
• Product content – Author informative, persuasive content that can be delivered through multiple channels
• Sales and marketing enablement – Communicate our unique value proposition and differentiators to the sales team and develop tools & marketing material that support the selling process
• Partner closely with Corporate Marketing team to support and represent Contrast at industry and company events.
• Product launch – Plan the launch of new product releases and manage the cross-functional implementation of the plan
• Market intelligence – Be the expert on your buyers and their buying process, as well as how to crush the competition
• Public speaking – Present to audiences at industry events, tradeshows and customer meetings
• Customer pulse – Help identify customer requirements and, working with Product Management, define product strategy




Qualifications:

• 3+ years in product marketing, product management, or field marketing positions
• Experience marketing technology products to large or mid-market buyers
• Familiarity one or more of these product markets: cyber security, IT, software development
• Bachelors degree, MBA preferred
• Excellent verbal and written communication skills
• Passion for learning & attention to detail
• Deadline driven – can manage multiple projects and stay on schedule
• Willingness to travel 5-20%
• Excellent people and management skills to facilitate interactions with co-workers, cross-functional teams, customers, prospects and third parties
• Solid skills with office productivity applications such as Google Docs or MS Office, and especially PowerPoint




What We Offer:

• Competitive Compensation
• In-office Lunches
• Medical, dental, and vision benefits
• 401(k)
• Flexible paid time off

About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

About Cryptowatch

Cryptowatch is the top trading terminal for crypto assets. The team operates as an independent business unit within Kraken, with the mandate to provide sophisticated tools for all types of traders in the crypto world. The platform connects to all the top exchanges in crypto to feed real-time market data and price charts to thousands of traders around the clock, with unique tools to help traders analyze the market and make trades quickly and easily no matter which exchange(s) they choose to trade on. Our team is looking for entrepreneurial dreamers and doers - we truly believe our success depends on having both in spades. Join us and the movement to change the way the world thinks about money.

About the Role

This role is remote

The Content Marketing Manager on the Cryptowatch team will be responsible for creating content about trading, finance, and crypto that engages an audience of smart traders who utilize interfaces and APIs to monitor markets and execute trading strategies. This person will work closely with Product, Marketing, and Business Operations to learn about our audience and produce content that cements the legitimacy of the Cryptowatch brand and platform in that audience's eyes. This role will focus primarily on writing content for organic traffic generation, with a keen eye for SEO-inspired strategies and an intuitive understanding of the hot topics in crypto/trading/finance at the moment. 

You will play a major role in the growth of Cryptowatch as the epicenter of the crypto trading world. In addition to creating content, you will need to deftly distribute that content across multiple channels with a voice that fits our “brandless” persona. You will move seamlessly between strategy and execution rapidly with the goal of educating traders on market trends, trading strategies, and use cases for Cryptowatch with the ultimate goal of compounding the growth of quality traffic to the platform.  

Success in this role requires a strong grasp of trading fundamentals and the crypto markets, a love for producing content, and an ability to spot subjects that matter to our audience. We work remotely, so strong self-management skills are a must. At Kraken, you will have an opportunity to grow a one-of-a-kind product in a fascinating intersection of finance and technology with a truly global team.

Responsibilities

• Understand and carry the modest, direct, and low-profile branding of Cryptowatch through every interaction we have with customers; work with Product to ensure that voice and tone are consistent in all communications.

• Create instructional content to help clients understand why they should use Cryptowatch and how they can leverage it most effectively.

• Produce long form, deep analysis on the crypto markets in the right tone for the brand, and launch cross-channel campaigns to promote that content.

• Generate content ideas using search engine and social media research, as well as your own knowledge of the trading and crypto spaces.

• Build partnerships with key brands and influencers in the trading and crypto spaces to get Cryptowatch in front of as many potential clients as possible.

Requirements

• 2+ years of experience in a similar content marketing, user acquisition, digital marketing, affiliate marketing or social media management role.

• 2+ years of experience actively trading (monitoring the markets and making informed trades at least once a week), either with a firm or on your own.

• Proven experience leveraging content to increase revenue, without paid spend.

• Entrepreneurial and resourceful - come to the table with ideas, inform them with research, publish the ones that fit with the brand, and promote the ones that perform well for the bottom line. 

• Experience working with data visualization and web analytics tools like Grafana and MixPanel, as well as automation tools like Zapier, Reddit bots, Buffer, etc a plus. 

• We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

In 2018, The Financial Times recognized European Innovation Academy (EIA) as a digital champion in Europe. We have educated more than 100k students and executives over the last 6 years. Our activities are located in France, Portugal, Italy, Estonia, Qatar, Hong-Kong and Canada.

We are looking for a Digital Marketing Manager to join our team!

We are looking for a team member, who can support our team in promoting the EIA Brand and its values through digital strategic marketing initiatives.

The ideal candidate is ambitious, data-driven and is looking for hands-on experience in a fast-growing organization.

This position requires the readiness to work remotely!

What does the Digital Marketing Manager do?

• Helps to develop a brand strategy and guidelines to improve EIA visibility, maintain our brand image, and sustain trust.

• Maintains and grows social media presence.

• Identify trends and insights, optimize spend and performance based on the insights.

• Instrument conversion points and optimizes user funnels.

• Measure and report performance of digital marketing campaigns, and assess them against set goals.

• Plan, execute and measure experiments and conversion tests.

• Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.

Our Ideal Team Member:

• Minimum of 3 years of working experience in digital marketing.

• Experience in Social Media Management.

• Experience with setting up and optimizing Ad campaigns.

• Analytical skills and data-driven thinking.

• Experience in analyzing and optimizing landing pages and user funnels.

• Experience in managing Media and Public Relations is a plus.

• Up-to-date with the latest trends and best practices in online marketing and measurement.

EIA offers:

• Opportunities to work with a global brand.

• The chance to work with international companies and universities.

• An ambitious and international team.

• Travel to different countries and participate in EIA events.

• Training and development.

• Flexible schedule.

We're looking for someone to lead our acquisition efforts. You'll be working with Adrien, our first growth engineer, Laure leading marketing,  and in frequent with the product teams. Ideally this might evolve to a head of growth role and you will help us grow the growth team.

What's my responsibilities?

• Design acquisition experiments and size their potential  impact

• Help maintain our growth framework

• Ship and kill your experiments in collaboration with developers, designers, or content marketers, and be accountable for their results

• Test and scale traditional acquisition channels

• Contribute on the discussion on our messaging and positioning, to optimize your impact

What do I need? 

• 5+ years of growth/marketing experience in a similar product-driven environment

• You understand in depth all the mechanisms of acquisition, conversion and retention in a freemium product like Slite.

• You are experienced in top of funnel acquisition.

• You're creative when it come to growth. You saw Slite and already have hints of what could be experimented on.

• You're good with numbers, have a passion for data and know how to use it properly.

The (very) nice to have

• Past remote experience

• Experience as a company founder

• You're able to ship entire experiments either with no-code tools or in Javascript

Who will I be working with?

In this role, you'll be working closely with all teams across Data, Marketing, Product, Engineering, but more importantly with @adrien our growth engineer, @laure on marketing, and @chris the CEO.

Benefits

• Competitive salary and equity

• 5 Weeks PTO + 11 French Holidays 🇫🇷

• Buy any book policy

• Remote setup: coworking or at-home setup, your pick. Slite covers your expenses.

• We go on team offslites every 4 months

• Macbook: a new laptop for a new job

What You'll Do:

• Be the voice of the users and keep cross functional teams accountable to the AdHawk mission

• Partner with our engineers, designers, and data scientists to build outstanding products that meet the needs of both our users and the business

• Conduct user surveys and interviews to drill down into the core of user challenges

• Help conceptualize new features and drive rapid prototyping sessions to validate and assess ideas

• Analyze qualitative feedback and quantitative data to help drive product decisions

• Gather business requirements and cost estimates, determine feature sets, set expectations and drive the development cycle

• Manage communications across teams to maintain transparency of your team’s products/features and their statuses

Who You Are:

• 2-3 years of product experience or relevant experience required; similar industry experience preferred

• The portfolio of products that you’ve built is diverse and has dealt with numerous audiences and has driven all sorts of KPIs

• Experience with the agile scrum processes

• Experience with understanding the key components of a product, vertically slicing features into manageable chunks and coordinating their deliverables across multiple teams

• Strong teamwork skills with the ability to collaborate cross-functionally in a fast-paced, rapidly-evolving environment

• Excellent verbal and written communication skills, and the style can be tailored depending on audience

• Successful track record in making data-driven decisions that had positive impact to the organization

• Experience with XML, JSON, SQL, CSV, Excel preferred

As Product Manager for Data Platform you will play a central role in ChartMogul’s overall success. The Data Platform team is responsible for improving and maintaining the backend data ingestion pipeline, public APIs and most of the data output features of ChartMogul.

In this role, you will lead execution of the Data Platform product roadmap by prioritizing projects in collaboration with all relevant stakeholders, you will work side by side with the engineers in your squad to design, build, test, and rollout new features and updates. Last, but not least, you will actively seek out feedback from customers to truly understand their problems and find simple and innovative solutions to those problems.

You will become a domain expert in different subscription business models, the analytics and features that are meaningful to each, the solutions currently in the market, and the problems people face trying to gain insight into their businesses.

• Due to the highly technical nature of this product role we are looking for someone with some background in software engineering who has made the jump into Product, so a BA in Computer Science or equivalent work experience is required
• You are able to isolate user pain points and devise simple solutions to complex problems
• You have passion and intuition for product quality and strong critical thinking and analytical skills to match
• You have a knack for articulating and distilling complex topics into simple, plain, English
• Your attention to detail borders on the obsessive
• You have several years of experience in product management, ideally for a SaaS product in the B2B market
• Your technical aptitude and interpersonal skills enable you to work productively with Engineering teams
• You can understand our entire stack - from front-end to the API to data model
• You are an excellent communicator (verbal and written) and can adapt to a range of different audiences
• You have people management or coaching/mentoring experience and enjoy seeing people develop
• You are self-aware and humble - you recognize that the team's success is your success

Nice to have

• Experience in the Analytics/BI market
• Past experience as an engineer working in Ruby on Rails, Postgres and JavaScript.
• You have experience working with a variety of data technologies in your past roles (MySQL, Redshift, S3, Snowflake, Hbase, Kafka, Spark) as a user and/or operationally

(View All Jobs)  

Welcome!

We’re so happy you found us. Since you’ve come this far, it’s safe to say you’re curious about our story and what career opportunities exist, so we’d love to start by introducing ourselves.

Then & Now

Our story starts in 2006 with three founders in a Sydney garage (no, we’re not kidding). Born from a desire to earn a living doing what they loved, with the flexibility to do it from anywhere, Envato set out to create an online community for buying and selling creative digital assets. Nearly 13 years later, we’re profitable and still totally bootstrapped. This allows us to stay super experimental and totally focused on the best interests of our authors & customers around the world.

We’ve built marketplaces where anyone can buy and sell the creative assets they need to complete their projects faster. Our community can now buy millions of different kinds of assets on Envato Market, or subscribe to the #1 unlimited subscription service for creatives, Envato Elements. Every day, these products continue to help everyone from freelancers to small business owners and agencies get their creative projects done.

While we are known and loved within the digital professional community globally, where our authors have earned over $750 million, we also want to be a place where anyone can Make with Envato. Alongside Market & Elements, our portfolio also includes Milkshake, a website builder for Instagrammers, Placeit, a smart template tool for logos, mockups, graphic design & more, Mixkit, for free stock footage and animation, and most recently, Twenty20, a stock-photo subscription service.

With over 600 people globally, we have offices in Guadalajara, Mexico & Los Angeles, alongside our funky Melbourne HQ. We pride ourselves on being super remote friendly, with a staffing population just as diverse as the global community that use our products. To keep this sustainable as we scale, we support people to work from anywhere, whether that’s the beach in Croatia, on the Mornington Peninsula, or from their living room.

What you’ll be doing

Join us as the new Senior Product Manager working on Envato Elements! The focus of this role is to plan and manage the delivery of the product experience, product strategy, initiatives and features. You’ll work closely alongside the Design Team to understand how we can differentiate the experience within Elements for different customer segments. We want to continue to grow our loyal and passionate customer base through delightful tools and product features. We want them to stick with us for a long time and passionately tell others about their experience. 

You’ll be hands on with developing and presenting the product roadmap and lean canvasses including key forecasts and financials for product initiatives. And also measure and report on results, especially towards group and company goals.

You’ll get to work with a whole bunch of teams and functions across the business including Engineering, Customer/Author Success, Marketing/Growth, Analytics and Business Intelligence just to name a few. As a member of the broader Product team, you’ll also collaborate with peers and help with the mentoring of more junior team members.

What we’re looking for

• Extensive experience developing technology products in best practice web/technology companies
• A track record of great partnership with researchers, designers and developers on the team
• Extensive experience using customer, analytics and industry insights to drive decisions
• Exceptional strength in analytics, from web to database
• Very familiar with Agile, comfortable in cross functional project teams (who would speak highly of working with you and the directions and drive you showed on their teams)
• Strong stakeholder engagement skills
• Experience in growing digital products, requiring agile planning and rapid prioritisation of the product development roadmap and enhancements
• Strong commercial orientation enabling you to make solid 80:20 trade offs with long term impacts to the P&L in mind
• Excellent planning skills and experience, naturally capable of seeing dependencies and driving others to deliver, while maintaining great relationships - a diplomat yet a driver of outcomes
• Strong verbal and written communication skills
• Credible financial and technology skills to enable positive partnerships with Finance and IT/Dev
• Aligned values with that of Envato’s

What we offer

• A fantastic culture of creatively minded, hard-working people who are passionate about Envato and being part of its growth and success
• Flexible working conditions – we want you to love your work but also your life outside of Envato
• We actively work on creating a safe, inclusive environment free from discrimination
• A fast-paced and progressive environment where everyone has regular interaction with teammates and Envato community members from all over the world!
• Read more from our staff about why they love working at Envato by visiting www.jobadvisor.com.au/envato

Who should apply?
We care deeply about diversity at Envato, and welcome applicants of all types, and from all backgrounds. If you think you have the skills and experience needed for this role then we'd like to hear from you.

What next?
Submit a cover letter, an up to date copy of your resume and answers to the below questions. Good luck!

We care about your privacy. By submitting your application you are agreeing to our Privacy Policy. If you’re into reading legal documents or you’re keen to know more about how we handle your personal information read our Privacy Policy before you submit your application. 

Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

More than 700,000 unique users visit Auth0.com each month due to our compelling content and the functionality of our identity platform. Your customers will range from two developers in a dorm room to the largest enterprises on the planet.

We are hiring for a key role in our Product organization to lead a product team in the Identity and Access Management (IAM) domain. The IAM product domain sits at the core of Auth0 and is the engine that drives our business. We’re looking for a technically savvy product manager to deliver solutions that empower customers to realize the value of the Auth0 platform. This is a high-impact role that requires you to understand the business challenges and use-cases of our customers across multiple verticals and collaborate with identity experts to shape the product roadmap. Experience in IAM, identity protocols, user management, and IDaaS is highly desirable. A fierce curiosity and strong collaboration skills are your keys to success.

You will:

• Conduct product research and discovery with your Triad

• Analyze and synthesize signals from multiple sources: users, field teams, market data, competitive analysis, and others

• Define the near and long-term strategy and socialize it with stakeholders

• Work daily as a member of a dedicated team with engineering and design, organized around a shared mission

• Develop and test product hypotheses, working in a lean and iterative way

• Define and track KPIs and success metrics for your product area

• Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches

• Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation)

You might be a good fit for this role if you:

• Have 3+ years of a experience as a product manager, preferably in a startup environment, with a minimum of 5 years working in the software industry

• Have experience working on technology platforms

• Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team

• Have exposure to lightweight product development methods such as user story mapping or rapid prototyping

• Are curious about new technology and exhibit a strong desire to learn

• Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers)

• Love the work of identifying and deeply understanding customer problems

• Exhibit user empathy and seek their input at all stages of the product life cycle

• Like to get your hands dirty and use the products you build daily

• Know how to make the complex approachable for users at all skill levels

• Are self-motivated and have experience working remotely

• Can travel domestically or internationally when required (15% or less)

• Have experience working in identity management is a plus

Preferred Time Zones:

#US-E; #AR; #GMT;

Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

Join us on this journey to make developers more productive while making the internet safer!

Instana is seeking an experienced engineer with a passion for performance to join us in defining the future of modern Application Performance Management (APM) as a Technical Product Manager.

As part of a small team at a quickly growing startup, the role requires the ability not just to develop vision and strategy, but to define, execute and deliver product.

What we’re looking for:

• Deep understanding of tracing models and experience with complex distributed systems

• Polyglot in at least two of our supported languages

• Professional experience with APM

• Passion for cross-functional collaboration

• Strong communication skills

• Bonus: Experience in aspect-oriented programming or live coding

What you will work on:

• Develop and own the product vision, strategy and roadmap for a product area with your delivery team

• Discover problems worth solving, and collaborate closely with customers

• Enable the rest of the organization around your product area

What we offer:

• A driven and global team that works together to deliver great product

• Fast-paced and high growth startup environment

• Autonomy to do great things

Location

We're hiring in: North America (Central or Eastern timezones), Austria, France, Germany, Netherlands, Serbia, Spain, or the UK.

You have the option of working remotely, or if you prefer to work out of an office, you're welcome to join us in one of our product hubs in Austin, Düsseldorf, Munich, or Novi Sad!

Sound interesting? We’d love to hear from you!

About Instana

As the leading provider of Application Performance Management solutions for containerized microservice applications, Instana applies automation and artificial intelligence to deliver the visibility needed to effectively manage the performance of today's dynamic applications across the DevOps lifecycle. Founded by Application Monitoring veterans, Instana provides true AI-powered APM to help organizations deliver high performance applications today and in the future. Visit us at https://instana.com to learn more.

Skylight (https://skylight.digital/) is at the forefront of a civic movement to reinvent how the government serves the public in a digital world.

We’re looking for a Product Manager to join our talented team of technologists in driving this movement forward.

You’ll be a key part of our small, but rapidly growing team, which consists of former Presidential Innovation Fellows, founders of 18F, and members of the U.S. Digital Service.

We work in small, fast, agile teams to create exceptional customer experiences and enduring solutions out of the government’s most complex design and technology challenges. The work is challenging, but highly rewarding.

Requirements

What you’ll do:

• Lead a cross-functional team of designers, engineers, and subject matter experts to build and ship products and services. This includes holding daily stand-ups, managing retrospective meetings, and providing weekly updates.

• Define vision, goals, and measures for success for a portfolio of products and services

• Translate needs from users and government partners into an overall vision and product roadmap

• Proactively socialize, iterate on, and build buy-in for product initiatives with the team and government partners

• Work in close partnership with government teams to transfer skills and product knowledge throughout the course of the project

• Define the direction, scope, and priority of projects, building from user research to minimum viable products to scalable solutions

• Creatively navigate bureaucratic challenges, paving the way for more intuitive processes in the future

• Collaborate with government partners to ensure compatibility with existing processes and technologies

• Draw on data and feedback to inform the product and service vision

• Represent Skylight's culture of delivery when interacting with government stakeholders and other contractors

What we’re looking for:

• Experience shipping products in an agile environment

• Passion for creating simple, elegant user experiences

• Deep understanding of user centered design methods, iterative development, and usability best practices

• Demonstrated track record of execution and entrepreneurial thinking

• Previous experience with building or managing enterprise-level products is a plus

• Exceptional interpersonal skills. Relationship builder who enjoys working with a variety of people and functions. You should be able to listen, ask questions to discern the true nature of problems, and synthesize needs (from internal and external stakeholders) into an actionable product roadmap.

• Extensive experience using analytical and creative thinking to solve problems

• Strong organizational skills. Ability to manage multiple projects and meet deadlines under pressure.

• Excellent written and oral communication skills

• Positive attitude and a sense of humor

• Empathetic, collaborative, and able to adapt in the face of constraints

• Preference given to candidates with knowledge of product management technologies and best practices (such as Trello and GitHub)

• A mindset and work approach that aligns with our core values (https://skylight.digital/culture/)

• Ability to travel from time to time

Benefits

We focus on supporting you in a variety of ways:

• Competitive salary

• Profit-sharing and/or bonus opportunities

• Health insurance, including medical, dental, vision, and more

• 401k match at 10% of your salary

• Unlimited paid time-off policy

• $2,000 continuing education allowance, including conference events

• Incentives for living in a HUBZone area (https://maps.certify.sba.gov/hubzone/map), including relocation assistance and a monthly stipend to help offset the cost of rent or mortgage. (Read more about us being a HUBZone: https://skylight.digital/about/#hubzone.)

• Time to focus on activities such as learning & development, open-source projects, and community outreach

• An environment that empowers you to unleash your superpowers for public good

Note that we participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Gremlin makes the internet more reliable and resilient. As the industry leaders of Chaos Engineering, Gremlin helps companies build resilience into their increasingly complex software systems.

Engineering teams use our solution to safely inject controlled failure into systems to identify, fix, and prevent outages. More resilient systems translate to happier users and better business.

About the Role of Product Marketer

Product Marketing operates at the intersection of product management, sales, and the larger marketing organization. In this role, you’ll collaborate closely with these teams and other areas of the company to produce sales collateral, clearly communicate the value of Gremlin to forward-thinking companies, and accelerate the sales process. 

Responsibilities

• Develop compelling messaging that conveys the value of Gremlin to our key markets, industry verticals, and target personas.

• Assist the Sales team with training, sales collateral, product positioning and competitive differentiation.

• Create original content - web pages, emails, ads, webinars, blog posts, videos, presentations.

• Work with the Product and Sales teams to successfully launch new features and products. This will include things like company readiness, collateral updates, PR/AR initiatives, digital campaigns, and demand gen programs.

• Develop collateral including white papers, blogs, and presentations.

Key Skills and Attributes

• 3+ years of product marketing, product management or sales engineering experience, with a track record of mastering technical markets and products.

• Recent hands-on experience marketing B2B software, ideally targeted at enterprise IT operations, SRE, or network teams.

• Cogent writing, speaking and visual storytelling skills. Your work will appear in our blog, on our website, in sales presentations and at events that we host.

• An analytical eye and a penchant for an original story angle.

• Experience marketing to developers.

Nice to Have

• A background or degree in computer/network engineering

• Familiarity with JIRA, Github, and Netlify

• Experience working remotely or at a company with a remote culture

About Gremlin

Our founders, Kolton Andrus and Matthew Fornaciari, lived and breathed incidents, on-call, and Chaos Engineering at Amazon and Netflix. As “Call Leaders” they were responsible for guiding teams through analyzing and rectifying global outages. After a decade of developing and advocating Chaos Engineering internally, they captured their learnings in the Gremlin product and launched the company in 2016.

Since then we’ve built an incredible team of industry veterans and people eager to learn and bring their knowledge over from other companies. We’re backed by top tier investors Index Ventures, Amplify Partners, and Redpoint Ventures. Our customers love us, and we’re thrilled to be a partner in their success. 

At Gremlin we value: 

• Work-life Balance - Our product helps engineers spend less time on incidents and more time doing what they enjoy. We expect the same for our employees. We offer a generous PTO policy, high quality benefits, and location flexibility for most positions.

• Clear Communication - Our communication is direct, concise, and above all honest.

• Customer First - We work diligently to ensure that what we deliver is of the utmost quality and empowers our customers to be successful.

• Experimentation - Employees challenge assumptions, experiment boldly, and quickly adopt beneficial ideas while abandoning unsuccessful processes.

• Ownership - We have skin in the game, master all aspects of our role, and take responsibility for our successes and failures.

• Scrappiness - Employees use the right resources for the task at hand. Excess and deficiency are equally avoided.

• Community - We take pride in building and bolstering all facets of our community, both internal and external to the company. We support one another and help others to succeed.

If you share our values and are passionate about building and designing tools used by the best companies in the world, we'd love to hear from you.

Equal Opportunity

Gremlin is an equal opportunity workplace committed to a diverse and inclusive culture. We are headquartered in the Bay Area, with offices in San Jose and San Francisco. We have remote employees across the United States, and many positions are location agnostic.

Responsibilities:

• Build an HR communications strategy to influence, educate, and inform employees across all geos.

• Be a strategic and tactical partner, especially for complicated and sensitive communications affecting the whole company.

• Play a key role in internal content creation and help amplify communications from the HR organization, including total rewards, performance management and talent acquisition.

• Establish operating rhythm with HR functions to ensure projects and priorities are effectively communicated and measured.

• Guide storytelling efforts for People Team projects, developing compelling campaigns and content to support global initiatives.

• Craft, ghostwrite and edit blog posts, presentations, narratives, speaking points, and playbooks.

• Manage community feedback and address online comments or questions.

• Lead global launches, events and other internal activities, with a keen understanding of cultural nuances.

On your first day, we'll expect you to:

• Have 10+ years of experience in internal communications or employee communications.

• Build and run global communications programs; a self-starter who can operate independently.

• Be a natural writer, able to personally pen blogs, executive speaking points and content for HR initiatives.

• Collaborate with our Creative team to develop visually appealing content that tells a story.

• Have a high-energy approach and high emotional intelligence, matched with the ability to get stuff done in innovative ways.

It's great, but not required if you have:

• A history in the software industry, with insight into tech history, culture, and tech nomenclature.

• B2C and B2B experience, or at least an informed point-of-view on what makes brands stand out to attract, hire and retain employees. 

Overview

With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge we're processing tens of millions of dollars in sales every week. Our mission ‘making repeat orders easier for everyone' began four years ago as a bootstrapped startup and today we're at the forefront of recurring billing software with over 100 remote-first employees around the globe.

The centralized Data and Analytics team at ReCharge delivers critical analytic capabilities and insights that drive definition and implementation of our business strategies. The Data Engineer opportunity is ideal for someone who is passionate about wrangling and building pipelines for multiple large sets of data from disparate sources to provide end to end data solutions, empowering the organization to meet key business objectives.

As a Data Engineer, you will own and architect Recharge’s data landscape. You will combine product usage, behavioral, transactional, business systems, and third-party data into the analytics pipeline. You will work closely with our analytics and engineering teams to implement solutions to answer complex questions and drive business decisions.

What You'll Do

• Live by and champion our values: #ownership, #empathy, #simple-solutions.
• Develop modern data architectural approaches for business intelligence reporting and analytics, including that for machine learning models and data science, ensuring effectiveness, scalability, and reliability.
• Design, develop, implement, and optimize existing ETL processes that merge data from disparate sources for consumption by data analysts and scientists, business owners, and decisions makers.
• Complete current evaluation of new ETL software options, propose recommendations, and implement the solution.
• Facilitate data transformation, normalization, cleansing, aggregation, workflow management, and business rule application.
• Detect data quality issues, identify their root causes, implement fixes, and design data audits to capture issues.
• Distill technical requirements into the product development and operational process via continuous collaboration with product, engineering, and analytics team members.
• Influence and communicate with all levels of stakeholders including analysts, developers, business users, and executives.
• Use analytics to influence product development, surfacing data around product usage and customer behavior.
• ETL tool evaluation and implementation to prepare for scaling and efficiency

What You'll Bring

• Typically, 3+ years experience in a data engineering related role (Data Warehouse Developer, ETL Developer, Business Intelligence Analytics, Software Engineer) with a track record of manipulating, processing and extracting value from datasets
• Experience designing and developing ETL processes in a variety of platforms (Matillion {required}, Pentaho, Microstrategy, Talend, CloverETL, FiveTran, Stitch)
• 2+ years of hands-on experience in collection, mining, reporting, and analysis of large amounts of data
• Experience designing and implementing database tables, as well as performance profiling and tuning of database processes and table usage
• Experience in a variety of data storage platforms (Snowflake {required}, Redshift, MySQL, Postgres, Oracle, Redshift, RDS)
• Expert proficiency in SQL
• Proven track record of innovation and expertise in data engineering
• Tenure in architecting and delivering complex projects
• Deep understanding and application of modern data processing technology and real-time/low-latency data pipeline and ETL architectures
• Strong stakeholder interaction and influence experience at executive, business stakeholder, and engineering team levels
• Bachelor degree or equivalent experience

Bonus Skills

• Experience with log aggregation and extraction (Elasticsearch) and Business Intelligence reporting tools (Tableau, etc) 
• Experience with analytics platforms (Google Analytics, Mixpanel, etc)

ReCharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. ReCharge Payments prohibits any form of workplace harassment. 

Seeking an experienced cryptographer to help us research and develop state of the art cryptosystems to upgrade the internet.

Research at Protocol Labs

This isn't an ordinary Research Scientist position.  Your expertise is mostly driven by both a hunger to learn and a need to work toward solving important problems.  Our research scientists are granted both the freedom to develop their knowledge by working on novel applications, and a responsibility to contribute those skills toward advancing the flagship projects of Protocol Labs.  You’ll feel at home working with us if your knowledge and optimism enables you to name a few unusual possible approaches when you’re first presented with a problem that people often consider intractable.

We see cryptography often acting as the last line of defense in a world that’s rife with malicious actors.  We examine a broad spectrum of potential projects, like Filecoin, that rely on providing various cryptographic guarantees to users.  Achieving these guarantees in practice often requires drawing from or advancing the frontiers of cryptographic protocols.  As a result, we seek cryptographers who can discover, conceive of, incorporate, and implement new techniques.

As Research Scientist at Protocol Labs you will…

• Participate in cutting-edge research in cryptography and blockchain technology

• Develop novel systems and protocols while studying and learning from existing ones

• Work with the development team on turning the research into implementations

• Work with external teams to oversee development and maintenance of cryptographic libraries

You may be a fit for this role if you have...

• MS or PhD degree in Computer Science or Math with an emphasis on developing and implementing cryptographic protocols, or equivalent practical experience.

• Experience contributing to research communities and/or efforts, including publishing papers at conferences.

• Excellent written and verbal communication skills

Bonus Points

• You have a record of demonstrating state-of-the-art innovation in cryptography with a proven publication record or project history. Potentially including but not limited to authenticated data structures, elliptic curve pairings, authenticated encryption, graph traversals, pebblings games, and zero knowledge proofs. 

• You’ve implemented novel crypto and would feel comfortable overseeing others doing the same.

• You believe that if you can’t explain something to a six-year-old, then you don’t understand it yourself, and your experience mentoring or writing technical explainers or blog posts demonstrates that you enjoy testing your understanding against this metric. 

• You have programming experience and proficiency in one or more of the following: Go, Rust, JavaScript, C, C++, Haskell, OCaml.

• You’ve demonstrated the ability to design and execute on research agenda.

• You have experience setting up or managing research collaborations or contractors.

• You have dice specifically for generating hand-crafted, artisanal entropy.

What’s it like to work at Protocol Labs?

Protocol Labs mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.

We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.

Responsibilities:

• Perform high-level data quality (governance) checks on group rosters received from large groups and health systems (LGHS).
• Produce quality reports for the Provider Relations staff to review with LGHS for group roster accuracy improvement.
• Prepare group rosters for ingestion into the Quest database: ensure group roster meets Quest’s inbound data requirements and specifications, and perform data transformations, as necessary.
• Perform quality assurance checks on source to target mappings for group rosters being transformed to meet Quest’s Business Logic Configuration Repository requirements. 
• Create group roster audit reports that quantify overall accuracy and attribute-level accuracy.
• Transform group rosters to custom formats to meet health plan and/or regulatory agency requirements.
• Perform analyses, develop reports, visualizations, statistical analyses and computations related to large group & health system initiatives.

Skills required for this role:

• Experience creating and managing large datasets, including array-based datasets.
• Strong skills working in one or more of the following languages:  Python, R, Scala.
• Ability to create and evaluate complex SQL statements involving numerous tables in relational databases.
• Ability to work with data frames and data frame modules or tools, such as: Databricks.
• Working knowledge of statistics and visualization.
• 2+ years of healthcare working experience.
• Strong interpersonal and technical communication skills. 

Mission 

To reinforce our commitment to customers’ privacy and security, for its PaaS solution, Platform.sh is looking for a Security Operations Manager with a taste for Python and Go, excellent Linux system understanding, outstanding written English skills, experience working on PCI and/or SOC compliance, line management experience, and a real hunger for the challenges of building compliant distributed systems. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be the job for you.

We are targeting managers that can function in a high performing, multithreaded environment. Management duties are expected to be about 25% of your time with the remaining 75% being hands on technical work.

Security, privacy, and compliance controls are at the heart of what we do as our mission is to simplify the cloud. The job is to transform what is often regarded as red-tape and constraints to a well-oiled machine where everything is automated and where every constraint becomes a feature making the product better.

This position reports directly to our Data Protection Officer, and in close interaction with our Chief Product Officer, CTO, VP of Infrastructure, and our Engineering and Customer Support teams.

In a given day you might be:

• Acting as a technical liaison between the Security & Compliance department and our product, engineering, and operations staff.

• Creating documentation and processes in English to help satisfy compliance requirements.

• Evaluating, deploying, and creating, systems and tools that will enhance our support and operations efficiency.

• Supporting our data protection officer and compliance team with information requests, pen testing, disaster recovery, and related activities.

• Executing our security incident management process.

• Working with appropriate teams to deploy and operate security tools and solutions.

• Ensuring all systems, security applications, and services in environment are securely configured and managed through operating system appropriate security platforms and tools.

• Ensuring optimal operation of all security solutions and tools.

• Management of the Security Team

1. plan and report activity of the team

2. define roles in the teams and communicate to other teams

3. create and maintain processes on the team and communicate to other teams

4. hire and on-board new staff 

5. team training and development

6. evaluate team’s performance

7. plan skills requirements in the team

8. report on team performance, set up action plans when necessary 

Qualifications:

Minimum Qualifications

• Excellent written English skills

• 4+ years of line management experience

• CISSP, CISM, Security+, GCED, GICSP, GCIH, SSCP, or CASP Certification or similar

• Experience with Linux (preferably Debian-based)

• Familiar with markdown

• Experience implementing PCI, SOC, or related

• Operate largely independently (go take that hill) with management support

• Juggle several requests at the same time

• Proven successful experience in an operations role

• Exposure to cloud services (AWS in particular)

• Understands how an OS works, knows networking, how git works, and the constraints of a distributed system

• Proficient in Python or Golang

• Experience with containerization technologies (LXC/LXD, Docker)

• Has an understanding of

1. Patch and Vulnerability Management process

2. Principle of Least Privilege

3. Incident response

4. Identity and Access Management

5. IPTABLES

6. WAFs

Preferred Qualifications

• Experience with vendor management

• Experience with Puppet

• Demonstrated the ability to successfully manage cloud-based infrastructure for a fast growing organization

• Knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3

• Relational database skills

• Public speaking experience

• Ability to speak French or German a plus

• Ability to kick ass in Chess or beat Zork without using a map

• Can bravely take on new challenges like a Gryffindor, analyzes problems like Ravenclaw, protects our infrastructure and client data like a Slytherin, and talks with clients like a Hufflepuff.

Sound Like a Good Fit? We’d love to talk to you!  

* This is a remote job. 

About Platform.sh 

Platform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures. 

We give developers the tools they need to experiment, innovate, get rapid feedback, and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.

Platform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Adobe, Orange, Hachette, Ikea, Stanford University, Harvard University, The British Council, and Lufthansa.

We want people who are passionate, open, multicultural, friendly, humble, and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.

Skylight (https://skylight.digital/) is at the forefront of a civic movement to reinvent how the government serves the public in a digital world.

We’re looking for a Data Scientist to join our talented team of technologists in driving this movement forward.

You’ll be a key part of our small, but rapidly growing team, which consists of former Presidential Innovation Fellows, founders of 18F, and members of the U.S. Digital Service.

We work in small, fast, agile teams to create exceptional customer experiences and enduring solutions out of the government’s most complex design and technology challenges. The work is challenging, but highly rewarding.

Requirements

What you’ll do:

• Identify valuable data sources and automate collection processes

• Undertake preprocessing of structured and unstructured data

• Analyze large amounts of information to discover trends and patterns

• Build predictive models and machine-learning algorithms

• Combine models through ensemble modeling

• Present information using data visualization techniques

• Propose solutions and strategies to business challenges

• Select and use the right tools, frameworks, languages, and technologies for the job, with a preference for open-source solutions

• Collaborate with others as part of a cross-functional team that includes user experience researchers and designers, product managers, engineers, and other functional specialists

• Represent Skylight's culture of delivery when interacting with government stakeholders and other contractors

What we’re looking for:

• In-depth knowledge of computer science, statistics, and/or mathematics

• Experience using advanced statistical and data-mining techniques such as regression, properties of distributions, and statistical tests

• Expertise in programming languages/frameworks such as Java/Scala, R, Python, and SQL

• Experience with distributed data/computing tools such as Spark, Hadoop, and Hive

• Experience using web services such as Redshift and S3

• Expertise in machine learning and deep-learning libraries such as Scikit-Learn, TensorFlow, Keras, PyTorch, and Apache Spark MLlib

• Experience using business intelligence tools such as Tableau, SAS, Microstrategy, and Looker

• Experience working with notebooks such as Jupyter, Zeppelin, and Databricks Notebook

• Experience visualizing/presenting data to stakeholders using tools such as Matplotlib, Seaborn, and D3

• Strong analytical and problem-solving skills

• Strong business acumen and curiosity

• A drive to learn and master new technologies and techniques

• Ability to select and use the right tools for the job, particularly open-source solutions

• Ability to communicate clearly to technical and non-technical audiences

• Experience working within a multidisciplinary, agile team format

• A mindset and work approach that aligns with our core values (https://skylight.digital/culture/)

• Able to travel from time to time

Benefits

We focus on supporting you in a variety of ways:

• Competitive salary

• Profit-sharing and/or bonus opportunities

• Health insurance, including medical, dental, vision, and more

• 401k match at 10% of your salary

• Unlimited paid time-off policy

• $2,000 continuing education allowance, including conference events

• Incentives for living in a HUBZone area (https://maps.certify.sba.gov/hubzone/map), including relocation assistance and a monthly stipend to help offset the cost of rent or mortgage. (Read more about us being a HUBZone: https://skylight.digital/about/#hubzone.)

• Time to focus on activities such as learning & development, open-source projects, and community outreach

• An environment that empowers you to unleash your superpowers for public good

• Note that we participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.