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    • Chili Piper is seeking talented, motivated engineers to join our fully remote team building interactive data applications. As a part of growing front-end team, you will work with designers to constantly improving our users’ experience. You will also collaborate with others throughout our organization and technology stack to build products that are revolutionizing the way our clients achieve their business goals.


      On the front-end team, we feel strongly about developing solutions that are both technically and aesthetically sound. We invite you to bring your experience and perspective to conversations about the future growth of our applications and environment. We work closely together, with a healthy and non-combative review process aimed at improving code as well as developing each other’s skills. In short, we strive to write solid, thoroughly tested, and readable code; and we are seeking a new contributor to our already highly effective team.


      Responsibilities

      ● Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.

      ● Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.

      ● Develop applications in languages including React JS

      ● Demonstrate the ability to adapt and work with team members of various experience level.

      ● Translating designs and wireframes into high quality code


      Skills

      ● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

      ● Thorough understanding of React.js and its core principles (2+ years of work experience with React)

      ● Experience with popular React.js workflows (such as Flux or Redux)

      ● Familiarity with newer specifications of EcmaScript

      ● Experience with data structure libraries (e.g., Immutable.js)

      ● Knowledge of isomorphic React is a plus

      ● Familiarity with RESTful APIs

      ● Knowledge of modern authorization mechanisms, such as JSON Web Token

      ● Familiarity with modern front-end build pipelines and tools

      ● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

      ● Ability to understand business requirements and translate them into technical requirements

      ● A knack for benchmarking and optimization


      Additional Information

      How We Work

      Freedom and flexibility. We’re a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.

      Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.

      Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.

      Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

      The Perks

      • Unlimited Vacation

      • WeWork membership so you can work from anywhere

      • Any equipment/software/tech that you need to do your job

    • Mayven (North American Timezone)

      Lead Web Architect for Software Development Agency (Client facing position)

      Thanks so much for checking out our job post.

      We are looking to hire a lead architect to take the reigns across our full stack of projects.  You will report directly to the founding partners of the agency, and be responsible for engaging and working across our team of 40+ developers and designers around the world as well engaging directly with our clients at small and large companies across the US.

      This is a fully remote position with no set office hours.  The perfect candidate is a 100% self starter and self motivator who knows how to identify what needs to be done and, most importantly, gets the job done.

      This is a highly technical role.  If you are not familiar with running commands from terminal, or wouldn't know where to start if someone asked you how to set up a staging server for a WordPress site, this role isn't perfect for you.

      The perfect candidate has a deep knowledge across the entire web stack (HTML --> CSS --> Javascript --> NGINX --> PHP) and, although already has good experience with a wide array of technologies, also knows how to quickly and efficiently pick up new things as well. 

      Technologies you will use frequently:

      1. WordPress
      2. PHP
      3. Laravel
      4. Vue.js
      5. Vanilla JavaScript (ES6)
      6. Webpack (Laravel Mix)

      How To Apply

      Please only apply via this application form: https://buildstack.typeform.com/to/N6qZSZ

      All applicants will receive a reply within 48 hours.

    • We’re currently looking for a Marketing Manager to join WP Media and be part of our marketing team.

      As a Marketing Manager, you will implement, track and optimize our digital marketing campaigns. Your mission is to improve new customers acquisition and strengthen customer loyalty and retention, first for WP Rocket, and after a few months for Imagify.

      What you will do:

      • Plan and execute paid traffic campaigns (SEM, paid social)
      • Manage and develop resources like customer reviews, videos, and ebooks
      • Set up inbound marketing campaigns to drive more new customers
      • Create, test and optimize landing pages to improve the conversion rate
      • Plan and execute email campaigns (for promotions and new releases) using Klaviyo - our email platform: segment database, create coupon codes, send emails & reminders…
      • Increase retention optimizing email flows (renewal, cart abandonment, etc…)
      • Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)

      Both autonomous and team player, you are able to handle various activities and to prioritize. You have an analytical mind and a good sense of detail. You will join the marketing team composed of a content writer, an affiliate manager, and a CMO.


      REQUIREMENTS

      • Being highly organized, analytical, and detail-oriented.
      • Speaking English (French would be a bonus)
      • Excellent communication skills
      • Min. 3-5 years of experience in managing marketing campaigns
      • Comfortable in technical environments
      • Love working in a team
      • In love with cats, corgies or both

      BENEFITS

      WP Media is the company behind WP Rocket and our other performance plugin Imagify.

      Founded in 2014, we’re a fully remote distributed team of 23 people.

      Here’s what we offer:

      • Friendly team
      • Work remotely
      • Flexible hours
      • Loose vacation policy
      • Profit-sharing plan
      • Annual Bonus
      • Annual budget to go to Conferences
      • Monthly budget for your remote work needs

      We encourage employees to enjoy their personal life by having flexible hours and unlimited vacation. We care about the work you do not the hours you do, and we want you to feel happy and fulfilled. 🤗

      We have a very strong transparency culture, within our team and to the public, for example we have a Public Salary Grid

      Learn more about our Vision & Culture.


    • Close (Euro or American timezone.)
      4 days ago

      About Us

      At Close, we're building the sales communication and collaboration platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we've grown to become a fully profitable, 100% globally distributed team of 34 high-performing, happy people that are dedicated to building a product our customers love.

      We are seeking a Product Marketing Manager that will be instrumental in defining our product and market positioning and will take ownership of growing our customer base and platform adoption through a wide range of marketing efforts. 

      This position requires a highly motivated individual with previous experience leading product marketing and GTM strategy, and who is comfortable in a fast-moving  environment. The successful candidate will be customer-oriented, self-motivated and results-driven.


      About You

      You have a knack for understanding people. You ask a lot of questions. You’re decisive.

      As Product Marketing Manager at Close, your primary job is to understand our customer— what motivates them, what makes their job difficult, and what simply delights them. You will take these constant and ongoing learnings and deftly apply them to the way we position our brand and product to the world. After all, product marketing is at its very core, “people marketing”. 

      Your previous experience creating successful go-to-market plans (from high-level strategy down to tactical execution) will enable you to oversee the rollout of all new products and feature updates.  

      Sometimes you’ll be looking at our product marketing from a high level view—say, determining our key objectives for the quarter or the year. Other days, you may be down in the weeds yourself, writing landing page copy or working with others on the marketing team to run A/B conversion tests on site. You’re comfortable—and happy—doing both.

      What you don’t know, you’ll openly admit, but then you’ll get to work figuring it out (asking others for help and/or digging deep on your own). Your self-motivation and a relentless drive to learn/do more are appreciated by all. You pride yourself on being a “clever thinker”.  You’re comfortable talking with and working alongside our product, sales, development, and customer success teams. You understand your critical part in the overall machine, graciously accepting thoughts and feedback from others while offering your own expertise where you can. You pride yourself on being “overly communicative” -- keeping everyone up to date with the latest product marketing wins, losses, and initiatives.

      You are comfortable working remotely as part of a small team, with a high level of autonomy. You can devise your own schedule and effectively manage your workload based on the biggest opportunities and company objectives.

      When you’re in the wrong or make a mistake you can admit it. You can articulate why it happened and how you’ve learned from the experience. 

      You are in a European or American timezone.

      Above all, you understand that your success—and our success—hinges on the satisfaction and loyalty of our customers. 


      About The Role

      You will be responsible for championing the features and benefits of the Close sales platform through our marketing messaging and market positioning. You’ll work closely with Danny (Director of Marketing) and our motley crew of marketing crushers. 

      Just some of the things that will come across your [metaphorical] desk…

      Main KPIs

      > Product marketing impact on new trial signups (On-site testing and website updates, email marketing campaigns, increase inquiries from software review and industry sites)

      > Product adoption (free to paid + user activation within app)

      > Product launch/update success metrics (per launch)

      “Product superstar, that is what you are…”

      > Develop messaging, positioning, and competitive differentiation of our products in the SaaS/sales market. Own all on-site messaging. Devise the go-to-market strategy for all product launches and feature updates. Oversee the tactical execution of each GTM strategy.

      > Stay on top of the latest trends and tech advancements in the sales and CRM space. Communicate these learnings across the organization, including to our Product, Customer Success, and Development teams.

      > Identify new verticals and areas for business and product expansion. Champion all marketing efforts that relate to these growth initiatives.

      Corner the market[ing]

      > Own the product messaging in all of our marketing campaigns and corresponding collateral, which may include, but is not limited to, email, social media, blog posts, sales enablement content, and landing pages.

      > Dive deep into our customer acquisition strategy and execution, driving new trial sign-ups via smart, empathetic product/feature messaging and content. Must be comfortable devising and executing tactics to bring customers down the sales funnel.

      > Work closely with the marketing team to ensure that these brand and product value propositions are communicated consistently across everything we do.

      > Work alongside Product and Customer Success teams to identify key verticals, customer personas/roles, and geos for nuture/expansion. Define and produce the content for SEO-optimized industry-specific landing pages, CRM comparison pages, paid/display ads, other marketing materials, to effectively reach these cohorts.

      > Identify marketing website tests and updates to increase visitor conversion rate (visitor to trial signup). This includes, but is not limited to, A/B testing via copy and messaging, videos/images, and modifications to page designs.

      > Work alongside the marketing content team to identify middle and bottom of the funnel content opportunities such as product-focused white papers, blog posts, videos, and more.

      > Develop, nurture, and execute on partnerships with other vendors in the B2B SaaS and product space (online co-promotions, co-branded content, event sponsorship, etc).

      > Champion our customers via the collection and production of testimonials, case studies, and customer profiles (determining the best way to showcase them -- images, video, etc).

      > Generate verified product reviews from our customers for product comparison and online community websites like Capterra, G2Crowd, and Quora. Monitor and ensure our visibility on these, and other, SaaS review/comparison sites.

      Requirements

      > 4+ years experience working within a tech or SaaS organization (extra points if B2B, extra extra points if you can show a correlation between your work and company growth during your time there)

      > 2+ years in a product marketing role, with a track record of successfully taking products to market (devising and executing a GTM strategy)

      > Strong passion for product and ability to ‘speak the same language’ as Product and Development teams (“Scrum, Agile, Javascript, APIs, sprints”, etc, etc)

      > Project management expertise—can coordinate and juggle a variety of projects from conception through production and ensure alignment with other internal teams (Product, Customer Success, Sales, etc).

      > EXPERT command of the English language (written and verbal), with the ability to write in a wide variety of styles. Must be a copywriting pro—masterfully creating short, value-packed, relatable content to drive new conversions.

      > Foundational knowledge of common marketing analytics and campaign management platforms (analytics, popular ESPs, ad networks, social platforms, etc)


      Bonus points for the following skill sets:

      > Front-end coding (HTML/CSS/JS, GitHub)

      > Design and video (editing, Photoshop, graphics creation, etc)

      > Familiarity with SaaS finance and reporting 

      Why Close?

      > 100% Remote (we believe in trust and autonomy)

      > 2 x Annual Team Retreats ✈️ (Lisbon Retreat Video)

      > Competitive salary

      > Medical, Dental with HSA option - 99% premiums paid (US residents)

      > 5 Weeks PTO + 6 Government Holidays + Dec 24 - Jan 1 Company Holiday

      > Parental Leave (10 wks primary caregiver / 4 wks secondary caregiver)

      > 401k matching at 4% (US residents)

      > 1 month paid sabbatical after 5 years

      > Our story and team 🚀

      > Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

    • 1 week ago

      We are looking for a product manager to join the Saagie’s product team.


      Close to the development teams, you’ll be in charge of the core product of Saagie, the “Orchestrator for DataOps”.


      Your main missions will be :

      • prepare & write epics backlog for the development teams,
      • follow up, discussion & story validation on new features,
      • organize internal communication on roadmap and releases,
      • organize user groups & manage users feedbacks.
      Your secondary missions will be :
      • market intelligence,
      • close work with product marketing to define new line of product, train internal team & help to build the communication strategy.
      • contribute and share roadmap vision with the CTO,
      • close work with product marketing for external communication on roadmap and releases,

      The whole team is in agile way. We are using a flow/kanban approach. We are releasing in production several stories by week. The whole team commit to improve continuously their process.


      People management is important for us, we use practices for manager tools as regular 1 to 1, feedback & coaching. We are now introducing Management 3.0 practice. If you are interested by people management, it can happen.


      The whole product team is remote first in term of management and organization. By product team we mean : product management, UX Designer, developers and testers.


      As a product manager you’ll visit customers for user groups and gather feedbacks.

      The main key qualities are :

      • You have a 4/5 years minimum in term of data & analytics projects (can be BI, DataScience, Data Mining, Data Streaming, Data engineering…). This is the main point. You need to feel the pain of analytic team and willing to provide them solution.
      • You are interested or already have an experience as a Product Manager or Product Owner.
      • You have good communication skill.

      And :

      • You are excited by the world data & AI.
      • You are interested or already have an experience in agile way of working.
      • Knowing SQL is a plus.
      • You speak French & English.



    • Jilt (Worldwide)
      1 week ago

      Howdy 👋We’re the folks at Jilt, an email marketing platform built for eCommerce. We help thousands of stores grow sales with emails that delight their customers. Our team is 100% remote, with 29 people distributed all over the world.

      We’re looking for an adept, detail-oriented engineer to join our team and lead development on marketing projects.

      You should be...

      • Deeply experienced with WordPress, including both themes and plugin development
      • Experienced with JavaScript, and familiar with front-end frameworks like React
      • Fluent with SQL and comfortable with data analysis
      • Eager to work with many different technologies across multiple projects
      • Detail-oriented & curious, with a drive to understand and solve technical challenges
      • A self-starter, comfortable working independently and taking a high level of ownership over projects
      • Dedicated to constant learning and sharing your knowledge

      Bonus points if you also have…

      • Ruby / Rails experience (Jilt is built on Rails, and some internal tooling as well)
      • Experience with marketing tools like Google Analytics, Segment, Optimizely, and others
      • Experience manipulating & querying data, especially for reporting and business intelligence
      • Experience working in an Agile development team

      You’ll be responsible for…

      • Developing features and improvements across our marketing stack, including our websites (built on WordPress), customer-facing tools (like browser extensions), landing pages, and more
      • Refining our data pipeline for reporting & visualization on marketing, product, and business analytics
      • Troubleshooting technical issues with our marketing stack 
      • Creating internal tooling, infrastructure, and documentation to support marketing initiatives
      • Collaborating with team members across marketing, support, design, and engineering to deliver solutions that address customer, team, and company needs
      • Improving our internal wiki & documentation

      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do
      • Competitive salary
      • Annual company retreats (read about our last adventure in Scotland!)
      • Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!
      • Transparent culture (check out

      Curious to hear more? Learn more about the position and apply here. Applications accepted through September 20th. We can’t wait to meet you!

      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

    • Do you love writing about how people lead teams, innovate, create winning products, and manage breakthrough marketing programs? Does double-spacing make your eye twitch? Are your editorial standards relentlessly high?

      As a Senior Writer at Aha!, you will have an excellent opportunity to join a self-funded and profitable company that is growing fast. Aha! was founded by a proven team of product and marketing experts. More than 250,000 users worldwide trust our roadmap software to build and market products customers love.

      We are looking for someone who:

      • Has at least 7 years of experience writing about business, software development, innovation, and/or leadership topics (or equivalent experience)

      • Is passionate about technology

      • Writes exceptionally clean copy (and has the clips to prove it)

      • Enjoys supporting other writers, providing clear creative feedback

      • Thrives in a deadline-driven environment

      • Is bold, likes to interact with customers, and takes on increasing levels of responsibility

      We are committed to being great, and we want someone who:

      • Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeks

      • Has a "can do" attitude and a background of delivering superb work again and again

      • Is seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companies

      We are building a distributed team, and you can work from anywhere in the United States for this role. We offer generous salary, equity, benefits, and a profit-sharing program.

    • 2 weeks ago

      Are your editorial standards relentlessly high? Are you passionate about technology and leadership topics? We are looking for a talented editor who wants to work closely with writers to create engaging content. This is not your typical B2B content — we tackle complex topics in a human-centric way. We want someone who can do a quick line edit, but more importantly, knows how to shape an article with structure and tone. If this is you, we want to hear from you!

      As a Content Editor at Aha!, you will have an excellent opportunity to join a self-funded and profitable company that is growing fast. Aha! was founded by a proven team of product and marketing experts. More than 250,000 users worldwide trust our roadmap software to build and market products customers love.

      We are looking for someone who:

      • Has at least 7 years of experience editing B2B, software development, marketing, and/or leadership content

      • Is passionate about technology

      • Knows how to capture and maintain a company's tone and voice

      • Has exceptional writing and line editing skills, and enjoys delivering and receiving constructive feedback

      • Has the ability to quickly pivot between different types of content (thought leadership, educational articles, newsletters)

      • Is comfortable working closely with senior leaders

      • Thrives in a deadline-driven environment

      • Is bold and likes to take on increasing levels of responsibility

      We are committed to being great, and we want someone who:

      • Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeks

      • Has a "can do" attitude and a background of delivering superb work again and again

      • Is seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companies

      We are building a distributed team, and you can work from anywhere in the United States for this role. We offer generous salary, equity, benefits, and a profit-sharing program.

    • ZenLedger.io (US Only)
      2 weeks ago

      ZenLedger is looking for a talented backend software engineer that knows Ruby on Rails and AWS. You will need to dig into our sophisticated tax calculation engine debug issues. Sometimes we’ll need to fight fires to get things running again, and other times you’ll have to think deeply about some blockchain, crypto, accounting, or architecture issues.

      What You’ll Do

      • You will be a full time employee of ZenLedger. No consultants or freelancers
      • Normal business hours, USA East coast is preferred
      • Work on creating features
      • Keeping the servers running
      • Investigate any customer questions with our tax calculation engine to improve the product and customer experience

      Technical skills

      • BS Degree in Computer Science
      • 2+ years of Ruby on Rails
      • 2+ years experience professionally working on a WebApp (and that WebApp is the company’s product or service)
      • 1+ years experience with the WebApp running on AWS
      • Able to be a strong backend engineer
      • Willing to be a full stack engineer


      What We Are Looking For

      • Has a High degree of organizational ability.
      • Strong attention to detail
      • Prioritization and multitasking abilities
      • Strong interpersonal skills
      • Working knowledge of Microsoft Excel, Word, Outlook
      • Motivation to identify inefficiencies and creatively suggest ways to solve them
      • Outstanding work ethic, integrity, and commitment
      • Experience in customer service
      What we can offer you: 
      • Competitive salary
      • Stock options
      • Exciting, fast-paced environment

      ZenLedger is an Equal Opportunity employer.


    • SOLUTION ARCHITECT/PRE-SALES CONSULTANT (F/M/*), FULLY REMOTE

      Frontastic is looking for a Solution Architect/Pre-Sales Consultant (f/m/*) as full-time or part-time employee or freelancer. We are a remote-first company currently operating in the Europe/Berlin timezone.

      As Solution Architect you are the technical pillar of our arising sales team and support us in the distribution of Frontastic. You will work closely with developers of partners and potential customers, convincing their technical decision-makers and making sure that our solution scenarios fully meets customer needs.

      You have a background in Software Engineering and a deep understanding of the E-Commerce industry? You are communicative and love to talk with tech teams, CTOs and decision makers of potential customers on equal terms? Then this position could be perfect for you!

      This is not a junior position, which doesn’t mean you must have worked in this role before. In any case, you are aware of your technical ambassador talent and are able to excite people.


      WHAT YOU’LL DO

      • You demonstrate the Frontastic platform (architecture and functional scope) and participate in follow-up sales meetings to discuss and finalise technical questions with our customer tech teams and/or CTOs
      • You take responsibility for all technical questions in the sales team
      • You perform hackathons and proof of concepts workshops together with partners and customers
      • You educate and empower developers who want to build on Frontastic through technical content, including sample applications, presentations and blog posts
      • You give customers support in the development of the overall architecture including other involved systems and the migration strategy
      • You develop convincing customer-specific answers in the technical part of requests for proposal and specifications
      • You may speak at meetups and conferences with a focus on Germany

      WHO YOU ARE

      • You reside and work in Germany
      • You have good writing and communication skills in German and English
      • You’re an experienced software developer, you have written and deployed a production application more than once. Experience with React, Atomic Design Patterns and Service Oriented Architectures are a plus.
      • You understand that there are always trade-offs between different software architectures and are able to discuss requirements and solutions without with openess and respect.
      • You’re experienced in the e-commerce field
      • You understand customer requirements and problems and are able to translate them into product features
      • You can relate technical benefits and constraints of a platform to business requirements and are willing to embrace problems by non-technical shareholders and incorporate their requirements.
      • You have an open and honest personality with a good sense of humour and a confident appearance
      • You’re good at networking and getting in touch with others quickly
      • You have a well-structured working style and are used to managing many projects at the same time.

      Please note: this role does involve a substantial amount of travel (up to 50%) mainly within Germany and beyond in Europe.


      WHAT WE OFFER

      Our team strives to improve themselves following these guidelines:

      • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.
      • We use practices like pair programming, mob programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low.
      • We are a remote-first company with regular meetings in-person. We use tools like Email, AirTable, Hangouts and Slack to stay in touch during our daily work.

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred.


      COMPENSATION & HOW-TO APPLY

      For this particular job we are offering to pay between 60.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation.

      If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to [email protected]. Do you still have a question? Do not hesitate to get in contact via mail!

  • Software Dev (199)

    • Chili Piper is seeking talented, motivated engineers to join our fully remote team building interactive data applications. As a part of growing front-end team, you will work with designers to constantly improving our users’ experience. You will also collaborate with others throughout our organization and technology stack to build products that are revolutionizing the way our clients achieve their business goals.


      On the front-end team, we feel strongly about developing solutions that are both technically and aesthetically sound. We invite you to bring your experience and perspective to conversations about the future growth of our applications and environment. We work closely together, with a healthy and non-combative review process aimed at improving code as well as developing each other’s skills. In short, we strive to write solid, thoroughly tested, and readable code; and we are seeking a new contributor to our already highly effective team.


      Responsibilities

      ● Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.

      ● Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.

      ● Develop applications in languages including React JS

      ● Demonstrate the ability to adapt and work with team members of various experience level.

      ● Translating designs and wireframes into high quality code


      Skills

      ● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

      ● Thorough understanding of React.js and its core principles (2+ years of work experience with React)

      ● Experience with popular React.js workflows (such as Flux or Redux)

      ● Familiarity with newer specifications of EcmaScript

      ● Experience with data structure libraries (e.g., Immutable.js)

      ● Knowledge of isomorphic React is a plus

      ● Familiarity with RESTful APIs

      ● Knowledge of modern authorization mechanisms, such as JSON Web Token

      ● Familiarity with modern front-end build pipelines and tools

      ● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

      ● Ability to understand business requirements and translate them into technical requirements

      ● A knack for benchmarking and optimization


      Additional Information

      How We Work

      Freedom and flexibility. We’re a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.

      Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.

      Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.

      Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

      The Perks

      • Unlimited Vacation

      • WeWork membership so you can work from anywhere

      • Any equipment/software/tech that you need to do your job

    • Mayven (North American Timezone)

      Lead Web Architect for Software Development Agency (Client facing position)

      Thanks so much for checking out our job post.

      We are looking to hire a lead architect to take the reigns across our full stack of projects.  You will report directly to the founding partners of the agency, and be responsible for engaging and working across our team of 40+ developers and designers around the world as well engaging directly with our clients at small and large companies across the US.

      This is a fully remote position with no set office hours.  The perfect candidate is a 100% self starter and self motivator who knows how to identify what needs to be done and, most importantly, gets the job done.

      This is a highly technical role.  If you are not familiar with running commands from terminal, or wouldn't know where to start if someone asked you how to set up a staging server for a WordPress site, this role isn't perfect for you.

      The perfect candidate has a deep knowledge across the entire web stack (HTML --> CSS --> Javascript --> NGINX --> PHP) and, although already has good experience with a wide array of technologies, also knows how to quickly and efficiently pick up new things as well. 

      Technologies you will use frequently:

      1. WordPress
      2. PHP
      3. Laravel
      4. Vue.js
      5. Vanilla JavaScript (ES6)
      6. Webpack (Laravel Mix)

      How To Apply

      Please only apply via this application form: https://buildstack.typeform.com/to/N6qZSZ

      All applicants will receive a reply within 48 hours.

    • Today

      We are a diverse team from around the world, on a mission to make DuckDuckGo the company people trust most with their online privacy, and we want your help!

      Join our team as a Senior Mobile Engineer and help shape the technology that powers the DuckDuckGo search experience.

      As part of our growing team you will collaborate with team members at all levels to identify and close major gaps in our products. Examples of projects you might work on include: expanding and improving mobile content blocking, running experiments to measure and improve user conversion and usability within our mobile applications. You will take direct responsibility of mobile application features, drive improvements, and own product maintenance.

      What you will do:

      • Lead projects from proposal through postmortem, assessing vague problems, proposing high impact solutions, and executing them against a set of success criteria.

      • Play a key role in improving the software architecture.

      • Step up to resolve product issues – large and small.

      • Improve applications directly by proposing and implementing mobile solutions.

      • Collaborate with peers remotely during product brainstorms, technical design discussions, pair programming sessions and code reviews.

      • Write pragmatic, performant, and testable code that works consistently across devices.

      What we are looking for:

      • Significant cross-platform engineering experience (5+ years), with experience working on at least one large native application on both iOS and Android.

      • Deep understanding of MV* concepts, mobile threading, and memory management and how they apply to mobile applications.

      • A fundamental understanding of complex data structures and algorithms, which enables you to develop and apply new solutions and confidently navigate and improve existing code.

      • Ability to leverage both quantitative and qualitative data and to collaborate with a cross-functional team to develop effective UX solutions.

      • Effective project management skills.

      • Creative problem solvers and risk takers. You like to take initiative to push projects forward but know when to involve others.

      • Excellent communication skills. You can validate your decisions and communicate them clearly.

      Other things to know:

      • While we leverage specific job titles for hiring purposes, we do not use them internally. Instead, we follow our own professional levels, with expectations for each level clearly defined across several dimensions.

      • We are a small, remote team in different time zones and communicate with a variety of tools throughout the day. You should feel comfortable with the intricacies of this type of work situation.

      • Sometimes we meet up! You can expect to travel at least 2x a year: once for our all-hands meetup and another for a team retreat (each ~4-5 days)

      • We want to have a major impact on raising the standard of trust online. To do this we believe in a focused approach, with company-wide objectives, and with each team member working on a single top priority at a time.

      • Our work philosophy is built upon empowered project management. All team members have opportunities to run projects.

      • All projects are run transparently, and we encourage everyone to participate in areas of interest throughout the company. Anyone and everyone can (and should) ask questions and offer feedback around the product and internal projects.

      • We try to exemplify our values (build trust, question assumptions, and validate direction) in everything we do.

      • While this is a full-time job, we offer a flexible work arrangement with no core hours and expect an average commitment of 40 hours per week.

      • We support professional development of our team members through career advisory and a learning stipend, reinforcing our culture of growth and skill-building.

      DuckDuckGo does not work with any recruiting agencies or services. A big part of our culture is to work with each candidate on a one-to-one basis throughout our unique hiring process.

      DuckDuckGo provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

      If you think you might thrive in this environment, we would love to hear from you. Use the application below to apply!

    • Ariya Digital
      Today
      • Experience using Digital Ocean, AWS, IAM, key management

      • Experience using S3

      • Experience with Postgres

      • Experience deploying using Hashicorp stack

      • Experience with docker / kubernetes

      • Experience with CICD, using Circle, Travis, or Semaphore

      Ariya Digital is an alternatives investment platform that enables individual investors to invest purposefully in a diversified portfolio of premium global assets.

      The company's platform has access to digital securities backed by curated real-world assets, enabling users to invest and trade niche, premium assets previously only available to large institutional investors.

    • Dito is a leading provider of enterprise IT and cloud services partner, and we are looking for someone who is ready and eager to join our PSO team as a Google Deployment Engineer!  The position is remote so you will have the ability to work from home.

      Job Description: You swiftly problem-solve technical issues for customers to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google Dito grow its GSuite business and in bringing our product portfolio into companies around the world. 

      • Work with Dito team members and clients to understand technical and business requirements, then develop robust technical solutions leveraging Google products to meet these requirements

      • Lead deployment and configuration tasks within customer environments, working individually or as part of a team

      • Expertise in Migrating data from on-premise servers including Microsoft Exchange and other RFC 3501-compliant IMAP servers ex- Runbox, Zimbra, Office-365, Godaddy etc.

      • Expertise in configuring & troubleshooting migration and sync tools like GAMME, GASMO, GAMMO, GCDS, GSPS & GAMLN. & Cloud Migrator

      • Participate in the development of detailed project specifications and effort estimates taking into account feasibility and design.

      • Communicate status and technical items with customer and internal stakeholders, identifying areas of technical risk and proposing different options for mitigating these risks

      • Work on multiple projects at a time, both small and large

      You Would Be Great For This Position If You Have:

      • BS degree in Computer Science or Information Systems

      • 3 plus of years previous experience required

      • Previous Helpdesk/IT Support experience required

      • Google APIs, such as Directory SDK, Apps Script

      • Proxy configuration and troubleshooting

      • Understanding of VPN concept

      • Files shares, OneDrive, Box, Dropbox

      • Data governance

      • Experience with databases, LDAP

      • Experience in Security (Kerberos, SAML, NTML), Authentication vs Authorization, and Web Technology concepts

      • Experience with networking

      • Experience in migration between different messaging platforms/versions

      • Strong understanding of DNS, E-Mail Routing, Email Tracking, SMTP / application Mail Relay

      • A positive attitude towards change and ability to adapt.

      • Ability to handle customer situations with empathy and ownership

      • Able to think critically and logically under pressure to resolve technical issues

      • Absolute commitment to customer service and a “can-do" attitude

      • Customer Advocacy

      • Excellent interpersonal skills and the ability to work in a team environment and interact with all levels of management as well as vendors and customers.

      • Strong problem solving and Analytical/Reasoning skills.

      • Excellent written and oral communication skills.

      • Well-proven time management skills while remaining flexible in responding to changing company and/or client needs.

      • Experience with programming with Java, Python, or similar language a plus

      Travel: Less than 10% travel required.

      Job Type: Full-time


    • We are looking for a hands-on, product-oriented engineering leader with a “find a way or make a way” attitude excited for our fast-paced environment and remote but highly-collaborative culture.

      This opportunity is for someone excited for autonomy, ownership, and breadth of responsibility.

      We are a brand new, VC-backed company built for speed:

      • Small team, fast-paced, we all get a lot done by everyone wearing many hats.

      • We are serious about optimizing our time and staying focused on the most important goals and outcomes.

      • We have remote team members and are completely on board with 100% remote work.

      • We coordinate using a kanban board, hold a daily standup, and mostly communicate via ad hoc video calls and Slack.

      • Our software uses modern technologies, such as NodeJS and React, and it lives on the Google Cloud Platform.

      Build something challenging

      This isn't just another CRUD application. Your challenge will be to deliver a highly-available service on top of a dynamic collection of third-party data sources whose priority is anything other than making your job easy. Explore the limits of your own resourcefulness by designing human and automated systems that deliver true reliability in an otherwise unpredictable environment.

      See if you are a fit

      Must have:

      • 5-10 years experience working in **back-end** applications

      • 2+ years experience working with **front-end** applications

      • Deep familiarity with **ES6/NodeJS** including deep understanding of promises, async/await

      • Proven dedication to creating maintainable, functional and reliable systems.

      • Consistent demonstration of grit, collaboration, curiosity, teamwork, ownership and integrity

      • Sharp focus on company objectives and mission at hand.

      • Ability to pass a background check. Have appropriate work authorization.

      Ideally have:

      • Familiarity with Chromium/Puppeteer and **DOM manipulation/selection**

      Excited to:

      • Set an example for the rest of the team for professionalism, quality of work and communication

      • Contribute at a lead/architect level across the stack to Trellis technical projects, including backend code, scrapers and our frontend SDKs

      • Develop and architect green field projects as required

      • Directly manage a tech team of 2-4 other developers, including regular 1:1s, performance and development coaching/mentorship and project/task management and delegation.

      • Work in a team environment and contribute to our culture of continuous improvement

      • Produce maintainable, functional, highly reliable and performant code

      • Participate in regular code reviews and process retrospectives

      • Ensure the technical feasibility of system architecture and design

      About Trellis

      Founded in 2019, and backed by a syndicate of top VC's led by General Catalyst, Trellis is on a mission to remove the forms, hassle, and jargon preventing consumers from getting the right insurance with the best value.

      We offer elegant, modern software and API's that make it safer and easier for anyone to share private insurance information and for developers to replace complex and effortful user journeys with personalized, delightful experiences.

      In the market for personal lines of insurance, where $25+ billion are spent each year just on marketing and distribution, this is a very big deal. If you have car insurance, you can try our demo at trellisconnect.com/demo

    • Tithe.ly (North America)
      Yesterday

      About the Role

      Tithe.ly is currently looking to recruit a full-time software engineer who is fully committed to becoming the best they can, as well as delivering great results in conjunction with the team. You will need to be able to think on your feet, be innovative and be independent when required.

      This is an awesome opportunity to get involved with a growing company that practices continuous development and building something great!

      Position is 100% remote / work from home - looking for someone in North America.

      Key Skills

      • Project requirement analysis

      • System architecture and design

      • Strong grasp of object-orient design and refactoring

      • Test-driven development and continuous integration

      • Strong written communication for technical documents

      Experience

      • Experience working in team environments as a software developer

      • Backend development in an environment targeting the web

      • Experience developing libraries, frameworks or developer-oriented tools highly regarded

      • Strong experience in C#, .NET (/ .NET Core), and ASP.NET (/ ASP.NET Core)

      • Experience with web technologies (CSS, SASS, HTML, JavaScript / ES6)

      • Preferred experience with Entity Framework / EF Core, and some basic SQL experience

      • Experience in Git

      • Solid understanding of APIs and JSON

      • Experience in Azure web services is a plus

      Responsibilities

      • Planning the implementation of new features according to project requirements

      • Architecting and implementing core systems and services used by the development team

      • Refactoring legacy code

      • Supporting junior and mid-level developers in day-to-day operation

      • Documenting both existing and newly written code/libraries

      Other Requirements

      • Willingness to learn and expand upon existing skill sets

      • Highly motivated

      • A team player & able to work without supervision

      • Quick learner & show initiative

      • Possess a high level of attention to detail

      • Ability to effectively communicate technical information into simple terms

      • Strong analytical and problem-solving capabilities

      • Open to & willing to adapt to change

      • Have a friendly, patient & positive nature

      Benefits & Culture

      You will be joining a very friendly and social team, who are highly skilled technically, where you will be working with the latest technology. Position is 100% remote / work from home! Looking for someone in North America.

      Salary will depend on level of experience.

    • About us: Givebutter powers donations, campaigns, and events for thousands of organizations – from youth robotics teams to national nonprofits – through its low-cost and user-friendly fundraising platform. The company was founded in 2016, and built entirely in-house by co-founders Max Friedman and Liran Cohen, without any outside investors.

      The job: We're looking for a hard-working individual to join our company as a product engineer. This role will involve building, deploying, and maintaining production code across several Givebutter products. You will have ownership over the project you’re working on and make real product decisions on a daily-basis.

      What you'll do:

      • Design, build, and deploy Givebutter's fundraiser Dashboard (givebutter.com/platform)

      • Design, build, and deploy Givebutter's fundraiser Dashboard (givebutter.com/platform)

      • Work with our Customer Success team to find customer pain-points and feature requests that can be solved in our product

      • Improve engineering standards, deployment infrastructure, product performance, testing, and code quality

      • Work on new and exciting products

      What you bring:

      • Strong experience in React.js

      • Experience in PHP (Laravel is a plus)

      • Experience working with REST API’s, code packages, deployment tools

      • Experience turning ideas and mockups into well-executed code

      • Track record of deploying apps at scale with easily maintainable code

      • Experience writing change logs and code documentation

      • Design experience is a plus

      • Experience building user-facing products

      What you get:

      • Work from anywhere: Live and work from wherever makes you happiest

      • Be an owner: Get meaningful equity in the company, and ownership over the projects you work on

      • Make an impact: Solve important problems for real people every single day

      • Love what you do: Feel good about the work you're doing and the company you work for

      Who you'll work with:

      Liran Cohen is the CTO of Givebutter and will be working with you on a daily basis. Currently, Liran fills most engineering functions across the company. You'll also be working with Liran to design, engineer, and deploy code in a production environment. You'll also be working with Max, our CEO and our customer success team to understand and implement feedback from our customers.

    • We are looking for a Senior Systems Engineer to join our team and help drive the development of each of our product verticals.

      Airservice is seeking to open this role to someone that is a solution driven self-starter with a proven track record of delivering production ready Serverless applications. You will work closely with our talented CTO and System Engineers to deliver high quality code that is readable, performant and scalable.

      Responsibilities:

      • Design and development of micro service platform APIs with deployment onto distributed architectures and specific environmental interfaces within a range of implementation environments.

      • Build and maintain CI/CD pipelines

      • Building of application testing, and fault finding and sandbox application builds.

      • Brain-storming ideas with the rest of team, and prototyping new ideas to ensure we (and our customers) can stay ahead of the competition.

      Requirements

      • Proven experience (4+ years) of design and build of distributed web based applications and platforms using the Ruby and JavaScript languages and related platforms

      • Experience with deployment and management of distributed applications

      • An understanding of SOA and micro service design patterns and architectures

      • Experience across the suite of AWS Services

      • Ability to work in a distributed team, with the confidence to work independently as well as seek assistance and work collaboratively when required.

      • A fundamental understanding of coding and an ability to work things out from first principles.

      • An interest in other platforms and integrations, such as Chromecast, Carplay, Android, iOS, Alexa, Sonos and the like.

      • Excellent attention to detail, and a desire to be proud of what you do.

      • An appreciation of why design and UX is important.

      • Drive to keep up to date with developments and trends in the tech and modern media world

      • Strong organisational skills

      • Mathematical aptitude

      • Good understanding an appreciation of test frameworks, why they are used and how to implement them

      • Experience with and good understanding of CI/CD pipelines and how to implement for high iteration cycles

      • The ability to learn quickly

      • The ability to interpret and follow technical plans

      • Problem-solving skills

      Perks

      • Competitive salary

      • Competitive equity

      • A highly skilled and dedicated team that is fun to work with

      • Remote work - We are fully distributed team that works from anywhere with good internet

      • Hardware - your own iPad and MacBook Pro if required

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Principal Engineer to help us change the way digital products are designed.

      About the Team:

      This role is for a Principal Engineer in the Core department. The Core department owns the end-to-end experiences for foundational product features of the InVision web and mobile platforms such as notifications, search, commenting, document organization, navigation, onboarding, sharing, and billing. We're a uniquely horizontal department – often integrating with every InVision product area. Overseeing the foundations of the InVision Cloud offering, the Core department is also a growth-oriented department, focused on user and revenue impact.

      What you’ll do:

      • You’ll work closely with the Engineering Lead of the department and other Principal Engineers and architects in the Engineering org, developing the architectural strategy for large-scale cross-cutting technology and product concerns

      • You’ll also work closely with Product Managers and Designers to design and develop the product’s functionality, look, and feel

      • You’ll design backend microservice architectures that must be performant under load, scalable, and deliver large sets of data

      • You’ll frequently work with other Product Engineering and Platform Service teams to incorporate their components, services and tools into your product; as well as, share components, services, and best practices in return

      • Every day offers a variety of work, an opportunity to contribute new ideas, and the ability to share your knowledge within and outside of the InVision organization

      What you’ll bring: 

      • 10+ years of experience designing, building, and maintaining high volume, scalable SaaS applications from end-to-end

      • Strong proficiency in Golang; or professional experience in one of the following backend languages: Node.js, Java, Ruby, Python

      • Multiple years of experience debugging complex issues at every level of the stack; you can debug a web application problem all the way from the browser, through the transport, through the application and servers and databases and asynchronous queues

      • Logs and core dumps don’t frighten you

      • Use of continuous integration and delivery technologies at an expert level; you have the ability and interest to teach others best practices

      • Curiosity to iterate and improve on solutions; you view unknowns as challenges and enjoy them

      • Motivation to understand the business, our users, their requirements, and to deliver results

      • Passion for continued learning and a track record of picking up new technologies and skills as you ship awesome code

      • Experience mentoring and leading less experienced engineers

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

    • We are looking for an exceptional engineer to join our team to lead development on our front-end, which is an SPA built using Typescript + React + Blueprint.js.

      Ideally, you should have over a year's experience using Typescript, in addition a modern framework such as React/Angular/Vue.js, and be excited by the prospect of building web apps that present complex ideas to users in a simple and intuitive manner. This is an ambitious project which includes interesting technical challenges, such as working with large multi-million row datasets in the browser, and parsing arrow files in the browser.

      This will primarily involve work on the frontend, but -- depending on your experience -- this could also could include some backend Python/Django work including interfacing and developing our REST endpoints to make them compatible with front-end requirements.

      You should like the idea of releasing to real customers regularly, and prioritise getting a great product into users’ hands for feedback and iteration. You will be working with a talented team of domain experts, data scientists, and backend engineers, and will have extensive scope to build and architect the front-end yourself, and grow the team in the future.

      Please note, the role is fully remote - we subscribe to the GitLab global salary calculator - about.gitlab.com/handbook/people-operations/global-compensation/calculator . However we're looking for candidates located within Europe only at the moment.

    • DESCRIPTION

      At Vizibl, we’re on a mission to help every company work together, better. We want to help all companies make a difference in the world by revolutionising the way they work together, empowering them to reach their full potential.

      We’re off to a great start too. Teams in some of the world’s largest enterprise companies are already collaborating with their suppliers through Vizibl and transforming the way they work to drive innovation together.

      We welcome people from all backgrounds who seek the opportunity to help build a future where every company sees the benefit of working openly and collaboratively. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s help every company work together, better.

      Are you interested in building products that challenge the status quo in the enterprise space? Do you enjoy an abundance of autonomy with just the right amount of alignment? Vizibl is looking for an experienced Front End Engineer who is passionate about building beautiful solutions that solve complex problems. This is an opportunity to drive exciting new projects that will help change the way the world’s largest companies work with each other. The position is remote and is full-time.

      We’re looking for a Front End Engineer to join one of our product squads to take ownership of several platform verticals to help develop new and exciting features as well as improve and maintain existing stuff.

      We’re working with some of the world’s biggest companies from pharmaceuticals to telecoms. Our unique blend of Enterprise know-how coupled with our beautiful and usable products is one of the things our customers love about us.

      2019 will be a critical year for Vizibl as we transition and grow rapidly, so you’ll play a key role in helping ensure our product team values are deeply ingrained in our products. You'll also be involved in hiring to increase the size of the team later in the year. The ideal candidate is a self motivated person that thrives on a challenge. They don’t settle for OK and have a desire to integrate themselves deeply into the working of the business.

      As this is a fully remote position we'll be looking for strong communication skills and the ability to motivate yourself and your team to work independently.

      If this sounds like your sort of challenge we'd love to hear from you.

      Open to Everyone

      Vizibl is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

      REQUIREMENTS

      Working for Vizibl you’ll...

      • Have a huge amount of autonomy

      • Work with cutting edge technologies inside of our micro-component architecture

      • Be responsible for planning and developing solutions end to end

      • Be an ambassador for our product values

      • Contribute to a positive and empowering company culture.

      What You’ll Need

      • Have experience working in a professional engineering team

      • 3+ years of JavaScript experience, including concepts like asynchronous programming, closures, types, and ES6

      • 3+ years of HTML/CSS experience, including concepts like layout, specificity, cross browser compatibility, and accessibility

      • Strong UI/UX experience

      • To write performant JavaScript/CSS

      • Experience with Git

      • English fluency and excellent communication skills

      • Experience with TDD/BDD methodologies (Jasmine, Protractor)

      • A desire to learn and improve

      We’ll be impressed if

      • You have experience working in an agile team

      • You have experience working in a remote team

      • You have experience working with micro-component front end architecture

      • You’re familiar with the enterprise project management space

      • You’ve integrated with large corporate IT environments before

    • 3 days ago

      About This Role

      Hello prospective pickle! Design Pickle is currently seeking out a Ruby on Rails Developer to join the product team to build out amazing, creative features within our software to aid in making Design Pickle the most helpful, creative company in the world. If you're excited at the opportunity to improve user experience primarily within the Ruby framework, please read on! 

      Who We Are Looking For

      • First, Design Pickle isn’t your average VC funded, grow-at-all-costs-for-the-TechCrunch-feature type of company. We’re self-funded, hard-working, creative-loving, and a beautifully diverse group of people from around the world.

      • Do we love pickles too? Most of us – but don’t stress. If pickles aren’t your thing, it is not a deal-breaker. We do look for a passion and interest in something though. Your unique self helps make us the great company we are today. 

      • We stand by our vision, purpose and values, and these are mission-critical to how you show up every single day.

      Specific to your role, we’re looking for individuals who…

      • Have at least 2 or more years of Ruby on Rails experience in a professional setting or relevant equivalent

      • Have a proven track record of getting things done, you’re organized as hell and completely goal and project oriented

      • Know how to handle high volume, consumer-facing websites. Even better if you have worked on subscription based sites or SaaS business structure

      • Excel at working independently and as a member of a small team

      • Possess the ability to clearly communicate and identify areas of improvement and provide appropriate solutions with code

      • Can show a breadth of technical knowledge which you use to contribute to the direction of other professional environments and developmental processes

      • Are familiar with tools like Rails 5, Javascript, HTML/CSS, Git, and PostgreSQL

      Key Objectives and Responsibilities

      As a fast-growing company, roles always evolve. However, we want you to know exactly what you’re walking into. In the first 90-days here is a preview of what’s expected:

      • Develop features using maintainable, readable, modular, and easy to change code

      • Release code that is free of errors

      • Continue to learn new technologies and techniques to improve the existing code base

      • Revamp features within our platform such as request form, file delivery system, and revision tags

      • Replace third-party softwares with similar function using in-house code

      Benefits, Compensation & Perks

      Compensation is always paid at above market rate for your role. Specifics will be discussed with qualified applicants.

      Additionally we offer:

      • 3 weeks PTO 

      • Remote-work flexibility

      • World-class creative office 

      • In-office gym

      • Paid training & personal development

      • Health insurance

      • Pet insurance

      • New parent leave

      • Team retreats, social events & adventures

      About Design Pickle

      Design Pickle was founded in 2015 with a vision to change lives through its creative software, solutions, and services. Since then, the company has grown to be the #1 flat-rate graphic design company in the world serving tens of thousands of clients with a team that spans the globe. 

      In 2019 Design Pickle ranked on the Inc. 500 as one of the fastest-growing companies in America. 

      We are a company that takes our core values to heart: 

      • We are Friendly,

      • Solve challenging problems with Smart-Working solutions,

      • Engage the marketplace and each other guided by Truth,

      • And approach every day with a Service mindset.

      Design Pickle delivers: 

      • Services – Our core graphic design solutions for businesses large and small

      • Content – Original and stock media for creators

      • Software – Experiences for clients, designers, and agencies to leverage ecosystem

      • Experiences – Live events and more to further expand our clients and their businesses

    • BigBinary (US only)
      3 days ago

      We are always looking for passionate people to join our team.

      We are looking for Software Engineers to build high-quality software for both internal products and clients. In this role, you will be working alongside industry-leading developers, designers, and QAs to solve problems using software. You will have the opportunity to deliver high-quality work with clients ranging from fast-growing startups to multi-million dollar corporations, while developing and building your own skill set.

      Responsibilities

      • Write clean, secure, efficient and maintainable code.

      • Solve complex technical problems.

      • Work with stakeholders to discuss and gather requirements.

      • Optimize the application for scalability and performance.

      • Improve internal documentation and reference books.

      Requirements

      • M.Tech / B.Tech in Computer Science or Master of Computer Applications (MCA).

      • Experience with building software using at least one of these programming languages: Ruby, Python or JavaScript.

      • Working knowledge of Git and GitHub.

      • Ability to learn and to write production-ready code.

      • Attention to detail.

      • Strong problem-solving capabilities.

      • Benefits & Perks

      • Competitive salary.

      • Remote work. Remote work is not available to candidates who would be joining BigBinary straight out of college for a period of one year.


    • 4 days ago

      Loco2 is looking for an experienced mobile engineer to help us deliver a world-class mobile experience through our hybrid iOS and Android apps, combining fully native views with our single-page application (see below).

      This is a full-time position, working office hours, usually from 9.30-6 GMT. There’s flexibility in working hours and we offer a generous holiday allowance and a salary that reflects your experience.

      This is a remote position, although you may be required to visit the office in Old Street to attend business meetings, events, and so on.

      At Loco2 we care deeply about building an inclusive, open and supportive work environment. We behave with respect for people and the planet and are seeking a diverse range of candidates that share these values.

      About us

      We're a small, passionate and cosmopolitan team, with a healthy remote-first culture and an office in London. Our success is built on trust, empathy and shared knowledge, with our users at the centre of what we do. We're proud to have an average rating of 9 out of 10 on Trustpilot after nearly 50,000 reviews.

      We’ve been selling tickets since 2012 (read our full story here), and we’re growing rapidly as the business matures. Our goal is to scale effectively whilst continuing to delight our users.

      Our culture

      Why join us

      • We have high standards for our code. If you care about security, performance, and reliability, you'll fit in with our team.

      • We strive to learn and improve together in a supportive environment as the wider tech ecosystem evolves.

      • We offer flexible hours and a well-designed remote working culture built on trust. Work around your schedule and when you’re most productive.

      • Our days are not full of meetings and needless distractions. Allowing others to achieve flow is a big part of supporting each other. We strive for a balance between collaboration and focused independent work that works for everyone.

      • Everyone is encouraged to ask questions, think creatively and suggest new working practices. We have a small team so your voice will be heard.

      Tech stack

      • Our current mobile applications present the website on mobile devices in embedded web-views. We’re sticking with this hybrid approach (i.e., we don’t intend to have fully native apps any time soon) but are now transitioning our traditional multi-page web application to a React-powered single-page application (SPA).

      • Once we’ve transitioned to the SPA, more functionality and UX elements will be consistent across our mobile website and applications, but there will remain areas where we’ll need to use native functionality. One of Loco2’s main goals is to be useful to customers when they are travelling, and building an exceptional mobile UX that feels truly native is one of our biggest goals for the future.

      Whilst we don’t expect you to be a master of everything, you should have some familiarity with our mobile stack:

      • A React + TypeScript SPA

      • A hybrid iOS app written in Swift

      • A hybrid Android app written in Kotlin

      Other things you might get involved with, if you wanted to, include:

      • A traditional multi-page web application written in Ruby on Rails, using CoffeeScript and SCSS

      • A Ruby library for communicating with train-booking APIs

      • AWS-hosted Docker infrastructure, with continuous delivery

      About you

      We're looking for a senior engineer with at least a few years of professional mobile application development experience. Our definition of "professional" includes:

      • Taking pride in our work

      • Writing automated tests for (most of) our code

      • Keeping things consistent (e.g., code linting)

      • Constructive peer reviews

      • Writing clear, modular, maintainable code

      • You should also be familiar with our front-end tech stack. It's important that you be comfortable working on the iOS and Android parts of our codebase. You should also have some skill with React and TypeScript.

      Our ideal candidate will also:

      • Work hours that have some overlap with London daytime

      • Be motivated by Loco2's mission

      • Speak English fluently

      • Be happy with a salary within the range of £55,000 to 70,000 (or equivalent in another currency)

      • Be comfortable reading and writing clear, declarative English sentences. Because we work remotely and have a lot of written documentation, good communication is just as important as good code.

      • Have a keen appetite for self-improvement and growth, but won't hesitate to ask for help when needed

      • Strive to discover and understand the root cause of problems

      • Suggest new and improved solutions, rather than treating the symptoms

    • Wifinity (US or European timezones)
      4 days ago

      Your role.

      Wifinity is growing, with many new projects and very interesting challenges on the horizon. To take them head on, we are growing our software development team, which is fully distributed. We are searching for senior software engineers capable of learning new technologies on demand and hit the ground running.

      Our stack contains Docker, Rancher, Cattle, AWS, GCP, but we are definitely moving to Kubernetes and maybe even out of Rancher. We care about testing, continuous integration. We use Git for source control, with GitHub. You are welcome to use any editor, any OS, whatever tools you are happy with.

      Wifinity provides wifi installations for big venues, buildings, holiday parks, military bases, etc. We do the hardware installation, and provide the software for provisioning of users and customers. We have many interesting projects coming up, including mobile applications, possibly embedded development as well as our usual full stack web development. There will be a lot of opportunities to move around different technologies and projects. This post is for back-end development, but all developers are welcome to do either front-end or back-end.

      What you get.

      • Fully remote position, work wherever you are.

      • Flexible hours, work whenever you want.

      • Various projects to move around to keep things fresh.

      • Work with ex-Googlers and ex-YCers.

      • Gym membership cover (up to £50/month).

      • Private health care (depending on location and up to £50/month).

      • Inclusive and diverse culture.

      What we need.

      • 6 years or more of experience working in a commercial environment doing SRE, devops, sysadmin, etc.

      • Demonstrable experience learning new technologies on your own.

      • Experience with Docker and Kubernetes.

      • Experience with AWS or GCP.

      • Familiar with SQL databases, either PostgreSQL or MySQL.

      • Curiosity about networking.

      • Version control experience.

      • Residency in a timezone that's up to 3 hours ahead or behind UTC.

      • Fluid written and spoken English.

      Nice to haves:

      • Rancher experience.

      • Familiarity with Cattle.

      • Mentorship experience.

      • Mobile development.

      • Knowledge of Git and GitHub.

    • Anyplace is a marketplace that allows people to secure flexible-term furnished housing rentals. We are currently available in 20+ cities across North America and Europe.

      Our mission is to free people to live wherever they feel inspired to go by providing modern, dependable, turn-key living and accommodations anyplace in the world.

      DESCRIPTION

      • Develop our Angular 5+ web app

      • Develop and maintain APIs using Rails 5 API.

      • Implement new features for our website/dashboards using Angular

      • Implement Hotel Inventory API connected with 3rd party vendors

      • Refactoring source code and design test cases

      • Work closely with founders, a backend engineer, and a front-end engineer to implement new requirements to ship better user experience

      • Take initiative to improve usability and reliability as a full stack engineer.

      STACK

      • HTML5, SASS, Typescript, Angular 5+, Node.js, Ruby, Ruby on Rails, PostgreSQL, Nginx, AWS

      REQUIREMENTS

      • 2+ years of Javascript, HTML, and CSS experience (as well as active proficiency)

      • 1+ years in web application development using Angular 2+ / AngularJS or other web framework ( React/Redux )

      • 3+ years of Rails development experience

      • 3+ years as a professional full stack engineer

      • Entrepreneurial spirit

      • Self-starter

      • Fast learner

      BONUS

      • Experience with React/Redux or other web frameworks

      • Experience with Typescript

      • Experience with Node.js

      • Experience with Material UI

      • Experience with AWS

      • Experience with leading an engineering team

      • Desire to lead an engineering team in the future

      • Degree in computer science or a related field

      OPPORTUNITY & BENEFITS

      • Stock option

      • Travel stipend

      • Continual development stipend

      • Growth opportunities where your impact can be as big as you want

      You’ll be one of our early employees. We expect every early employee to have an entrepreneurial mindset and create things that haven’t existed before.

      For those who want to work at an early stage startup, we truly believe Anyplace is the place for you!

    • 5 days ago

      Company Overview

      Songspace is a growing music technology company based in Nashville that designs, builds, and delivers innovative products and services for music creators, publishers, and labels to manage music catalogs, collaborate with other creators and rights owners, send and share songs and playlists, and organize the creative workflows in music rights management. The foundation of the company mission and culture is a shared passion for music, music creators, music rights, and technology.  We work closely with creators and rights holders to ensure our products and services provide a superior experience and value. We continually strive to earn the trust of the thousands of publishers, labels, and creators around the world that rely on our products to manage, promote, and deliver their music copyrights and recordings.

      Job Overview

      Songspace is seeking an experienced Data Developer/Engineer to build and manage the data tools, applications, models, processes, and workflows that support the efficient and automated management and provision of the company’s data across internal systems and external products, the ingestion of multimedia files and metadata provided by our clients, and the exchange of data with our business partners.  This role will also analyze data and create/run SQL queries to deliver information to various teams across the company. The ideal candidate will possess a strong understanding of data pipeline tools, processes, platforms, storage, and databases, as well as the full data lifecycle across ingestion, integration, provision, and deprecation. This position offers an opportunity to design, build, and manage mission critical data applications and products in an interesting and fun industry, with self-direction and autonomy.

      Job Responsibilities

      • Design and create new, and improve existing data pipelines, tools, and processes to facilitate the efficient and automated movement and exchange of data between internal systems, external customers, and 3rd party data providers

      • Build and operate stable, scalable, automated data pipelines that cleanse, and integrate disparate data sets into a common, standardized format for use in both transactional processing and reporting

      • Manage and perform ingestions of music metadata and multimedia assets from music creator, music publisher, and record label clients

      • Manage daily monitoring of content delivery queues and troubleshoot/resolve delivery errors

      • Technical data point of contact for our clients, external data providers, and internal Client Services team

      • Advise and guide new clients and their technical team when integrating with the Songspace platform

      • Investigate, troubleshoot, and solve technical data issues, escalating unsolved issues to the appropriate team

      • Create and sponsor ideas and work with internal teams to develop new tools that will assist clients and/or internal stakeholders to automate and optimize data workflow and data accessibility

      • Work with the technology teams to plan, prioritize, and manage technical backlog of data deliverables

      • Create and Maintain scripts to automate daily tasks

      • Perform custom SQL queries and run existing scripts and queries upon request

      • Create and Maintain test data, and Perform/Test upgrades, code changes and bug fixes

      • Create and Maintain documentation of code, scripts, tools, applications, and processes

      • Train team members in use of internal data tools

      Requirements

      Job Qualifications

      • A minimum of 3 years of relevant data development and technology experience is required

      • Bachelor’s degree or demonstrable equivalent experience in a professional engineering or technical discipline such as Computer Science, Mathematics, Statistics is required

      • Experience with designing, developing, and using custom ETL/ELT code and processes is required

      • Proficiency in writing efficient and reliable code in python and/or php is required

      • Proficiency with SQL is required (MySQL preferred)

      • Experience working with relational databases and data schemas is required (MySQL preferred)

      • Experience creating, implementing, and using REST APIs is required

      • Experience with Agile software development methodologies is required

      • Must be experienced and comfortable working independently and with small, distributed teams

      • Must seek and be open to new ideas and solutions and be proactive in problem solving

      • Must be curious and invest time to develop and expand knowledge and proficiencies for self and others

      • Must be proactively communicative and possess strong written communication skills

      • Must be legally eligible to work in the United States

      Preferred

      • Experience with music data standards (DDEX, CWR) and audio files (.mp3, FLAC, WAV) is a big plus

      • Experience with *nix CLI and shell scripting is preferred

      • Experience with git a plus

      • Experience with AWS S3, EC2, RDS, Lambda, Redshift and familiarity with implementing and supporting AWS data pipelines a plus

      • Experience with data visualization tools is a plus

      • Proficiency with Java, C/C++, Perl is a plus

      • Experience as a tech support/account manager or client-facing project manager a plus

      Benefits

      The Songspace company culture is grounded in a shared passion for music, music creators, and technology. We take pride in building and delivering high quality, best of class products and experiences to our customers. We are a small, collaborative, and inclusive team that encourages and thrives on new ideas, challenges, and opportunities. We believe in ensuring and contributing to a healthy, supportive, productive, and rewarding work environment for every team member. 

      In addition, Songspace offers eligible team members the following benefits:

      • PTO

      • Health, Dental, Vision Insurance

      • 401(k)

      • Flexible Hours

      • Remote Work (eligibility based on role/experience)

    • Get to know us

      We create open source software that puts users in control over their online browsing experience. Our desktop and mobile products, such as Adblock Plus, Adblock Browser and Flattr, help sustain and grow a fair, open web, because they give users control while providing user-friendly monetization. Our most popular product, Adblock Plus (ABP), is currently used on over 100 million devices.

      What you’ll do

      • Work on Android SDK, LibAdblockPlus and chromium integration.

      After your morning coffee, you’ll be expected to...

      • Develop Adblock Plus SDK and its integration using your Java/Kotlin, JavaScript and C++ skills

      • Solve problems such as optimizing memory usage and performance for our mobile partners, and of course striving for a high adblocking quality

      • Ensure the stability of our SDKs across all platforms and partners

      • Ensure that partner requests are answered and implemented, and that partners are satisfied

      • Keep up with changes related to Chromium versions and translate these into the required changes for our libraries

      • Work with other team members for code reviews and coordination of QA

      What you bring:

      • 4+ years of software development experience

      • Ability to solve compatibility problems using Kotlin, Java, C++, JavaScript and Python

      • Understanding of how the web technically works

      • Comprehensive knowledge of the Android SDK and OS

      • Experience working with complex software projects

      • Experience with concurrency/multithreaded development (both C++ and Java/Kotlin)

      • Experience with Building Systems (e.g. GNU make, gradle)

      • Experience of cross platform native development (Android, iOS, Linux)

      • Experience of UI and Unit-testing for Android

      • Knowledge of version control systems (git)

      • Fluent in both verbal and written English

      • Proactive problem solver with a good attitude

      It’s awesome, but not required, if you have...

      • Knowledge about Java or other programming languages

      • Experience working on open source projects

      • Understanding of the ad tech landscape

      • The ability to speak Mandarin (not at all required, but would be amazing)

      A little bit about the team you’ll work with

      The Distribution Partners team works on growing eyeo’s number of users by finding and collaborating with partners that help us scale our user base. Our partners include leading players in the browser and OEM markets; we collaborate closely with them to integrate ad-blocking technologies into their projects. We do this by providing, maintaining, and constantly updating the SDKs that make it easy for our partners to integrate with us. We add features and functionality based on partner feedback and new trends in the markets around us.

    • ABOUT BALENA

      Balena's mission to unlock the potential of physical computing by removing friction for IoT fleet owners. We believe that edge computing is the next major computing paradigm, and every new computing paradigm needs a scalable development platform to match. We're building that platform with a complete, end-to-end solution that makes it easy for any developer to build applications for IoT and the Edge.

      Our software platform helps developers build, deploy and manage code on connected devices. We brought Docker to embedded GNU/Linux devices in 2013 and have been building our toolkit ever since. Our core product is the balenaCloud platform, but we also maintain a variety of successful open source projects including Etcher, openBalena, balenaOS and balenaEngine and made contributions to high-exposure projects such as Docker, Electron, and AppImage. We've also recently released our first hardware product, the balenaFin.

      Our technology is open, standards-based, and proven in production across a wide range of scenarios from robotics, drones, smart buildings, 3D printing, agriculture, medicine, and more. Our investors include OpenView, Threshold Ventures, Aspect Ventures, GE, and Ericsson.

      Balena is a highly distributed, remote-friendly company We rely on clear communication and the rule of "assume positive intent" to help us work together across time zones, cultures and first languages. As an organization, we have little hierarchy, and organize as needed to build complex features and solve big problems.

      ON BEING A FRONTEND ENGINEER AT BALENA

      Balena maintains plenty of front-end applications, ranging from our complex user-facing web dashboard, to Node.js command-line tools. In this role, you will be working on JavaScript-based user interfaces that target both a web browser, as well as a terminal emulator. You will find yourself writing non-trivial JavaScript, TypeScript, and CoffeeScript code. This will be a full-time role.

      RESPONSIBILITIES

      • Actively invest back in our own technology, libraries, and frameworks

      • Understand security best practices and strive to apply them in your work

      • Be highly motivated to produce great code

      • Evaluate customer requirements and other inputs to determine the scope and timing of new functionality

      • Push for delivering delightful user experiences

      • Closely collaborate with our UX/UI designers

      • Move between all major operating systems to ensure we provide consistent experiences

      • Unify how balena builds user interfaces, and actively contribute to Rendition, our shared GUI/CLI components toolkit

      REQUIREMENTS

      Need to have:

      • Desire to make yourself and others more effective. You'd be bothered by an inefficient process

      • Good understanding of software engineering practices and how to apply them

      • Excellent written communication skills, and fluency in English

      • Self-discipline to take on a project and push it to completion without too much management. You also know when to ask for help

      • Experience with Node.js

      • Experience building single-page applications with React, or any similar modern framework

      • Understanding of the command-line interface

      • Understanding of backend systems and how they interact with front-end applications

      Nice to have:

      • A sample of your work (URL or attached sample)

      • Contributions to OSS projects (please include a URL)

      • Having worked remotely before

      • Experience with balena as a user

      • Experience with embedded GNU/Linux, anything ranging from personal projects with a Raspberry Pi to commercial or industrial scenarios with custom devices

      • Experience with Angular.js v1

      • Experience with Docker

      ABOUT WORKING AT BALENA

      We come from 15+ countries, and we embrace a remote culture with flexible hours. To us, this means being highly productive while still maintaining a healthy work-life balance. You need to be able to work remotely, and have a dependable internet access available so you can join video calls.

      We are an equal opportunity employer and value diverse backgrounds. We maintain a work environment in which team members are treated with respect at all times and in which thoughts and ideas can be shared openly.

      We communicate proposals, discuss with others in the team and accept feedback if it makes the result better. We value the ability to learn, which is more important to us than knowledge of specific technologies. We know that learning fast means being outside our comfort zone, which is OK -- we'd rather grow than let our assumptions get in our way.

      BENEFITS

      • Work with an extremely talented, diverse team

      • Equipment of your choice

      • Remote-friendly

      • Flexible working hours

      • Flexible vacation policy

      • Annual company gathering in an international location

      • We send you hardware for side projects!

    See 179 more Software Dev jobs
  • Customer Support (47)

    • About Us:

      We’re a five year-old, rapidly growing, and profitable startup that helps revenue organizations learn from every conversation. We do this by delivering an industry-leading voice platform for sales teams to track, analyze, and coach on their customer conversations. We pride ourselves in doing things the right way and being customer-first. But don’t take our word for it (we believe in showing vs. telling):

      • 140% net revenue retention YOY and 99%+ logo retention

      • Multiple customers ranging from five to six figures in ACV

      • Multiple customers in their second or 3rd year of renewal

      • Rated #1 for customer satisfaction on G2Crowd

      As a Senior Support Engineer, you’ll work with every part of the organization (Customer Success, Product, Engineering) to ensure that customer issues are well defined and understood.  At the same time, you’ll work with our customers to find creative solutions to issues that may have varying levels of impact on their business.

      What you'll do:

      • Be the go-to product/architecture expert for the Customer Success organization

      • Troubleshoot escalated support issues leveraging a variety of systems, logs and tools

      • Identify, reproduce, and escalate bugs to the engineering team and come up with mitigation strategies to minimize customer impact

      • Partner with our Account Executives by removing technical and business related obstacles pre and post sale

      • Engage customers virtually (Intercom, Phone, Email, Web Meeting) and on-site as required.

      • Build tools and documentation to improve redundancy and scalability on the support team

      • Monitor product health and quality based on data gathered from multiple sources (including real-time product monitoring, member escalations, internal team feedback, and help center discussions), prioritize issues, and work directly with Engineering and Product Management to implement changes to deliver the best member experience possible.

      • Play an essential role in product launches and sunsets including leading and managing global bug bash sessions, ensuring readiness from a product quality perspective and providing supporting technical services.

      • Aggregate and analyze member bugs/issues using internal tools, path analysis reports, and the available data, to drive fixes for key product issues.

      • Responsible for prioritization of client and technical issues based on volume, members impacted, revenue impact, and other relevant factors.

      • Coordinate with internal teams on necessary technical trainings surrounding production launches or general up-leveling.

      • Deal with the most complex issues not resolved through other support channels which are escalated

      • Author application training materials.

      • Work directly with Sales and Operations teams in answering questions best practices and technical implementation to help Sales reach their goals.

      • Write technical documentation for our client facing help center to help drive understanding and customer retention

      What you'll need to be successful in the role:

      • 4+ years working in a Support Engineering Role

      • Strong understanding of system architecture fundamentals and best practices (especially in a cloud environment)

      • Proficiency with multiple programming languages (including JS), terminal (SSH, Linux) and SQL

      • Exceptional debugging/critical thinking skills

      • Bias towards action, with a history of driving pragmatic decisions in difficult situations

      • Extremely detail-oriented, with a natural tendency to create and share documentation

      • Strong communicator, who can drive efforts with both technical/non-technical stakeholders

      • Strong ability to adapt, parallel process, and operate independently.

      • An outstanding record of achievement, including an undergraduate degree in Math, Science, Engineering or comparable discipline

      • Humble confidence

      • Empathetic, patient, and helpful to those around them

      • Resilient, with the ability to show poise under pressure

      • Highly curious and interested in continued learning & development

      Our Values guide who we hire, help us tackle tough problems, and shape how we build our product. The more closely you already identify with our Values and what they mean in action at Truly, the more likely you will thrive at Truly. You can read more about the interview process and our company Values here. 

    • About us: Givebutter powers donations, campaigns, and events for thousands of organizations – from youth robotics teams to national nonprofits – through its low-cost and user-friendly fundraising platform. The company was founded in 2016, and built entirely in-house by co-founders Max Friedman and Liran Cohen, without any outside investors.

      The job: We're looking for a hard-working individual who will become the first member of our Customer Success team. This will be a diverse and unique role spanning the entire customer journey — from support to sales to marketing. No previous experience is necessary, but extremely strong writing and communication skills are a must.

      What you'll do, and why:

      SUPPORT - As Givebutter has grown, so have our customers! We now power donations for more than 2,000 organizations, ranging from little league baseball teams raising $5,000 per year to national nonprofits raising over $500,000. Your job will involve supporting these awesome customers. This may include:

      • Answering customer's questions as they have them

      • Writing Help Center articles so customers can answer their own questions

      • Improving our customer onboarding flow to help maximize conversions

      • Leveraging Intercom, our support tool, to its fullest potential

      • Managing customer feedback and feature requests in Givebutter's Community Portal alongside our engineering team

      SALES - While most Givebutter customers sign up themselves in minutes, bigger organizations often need a bit more handholding. Your job will involve converting more of these high-value customers. This may include:

      • Scheduling demos and calls with potential customers

      • Creating sales documents and materials

      • Building relationships that persist from sales to support

      MARKETING - The majority of our customers hear about us through word of mouth. Your job will involve keeping us top of mind for them. This may include:

      • Contributing to our monthly email newsletter

      • Writing occasional blog posts

      • Managing our testimonials and reviews campaigns

      • Interacting with customers on social media

      • Creating and sending out Givebutter swag!

      What you bring, and why:

      • PEOPLE SKILLS – you have exceptional written and oral communication skills. Your ability to interact with customers and generate positive outcomes is the most important aspect of this job. The majority of your work will involve working one-on-one with customers, who are the lifeblood of our business.

      • WORK ETHIC – you love working in a fast-paced, startup environment. You'll have lots of flexibility, ownership, and autonomy — this is not your typical 9-5.

      • PASSION – you are passionate about Givebutter's product and mission. You'll have the opportunity to truly change people's lives, and it's important that you are passionate about doing it.

      • CRED – Meaningful academic or professional experience. We love portfolios!

      What you get:

      • Work from anywhere: Live and work from wherever makes you happiest

      • Be an owner: Get meaningful equity in the company, and ownership over the projects you work on

      • Make an impact: Solve important problems for real people every single day

      • Love what you do: Feel good about the work you're doing and the company you work for

      Who you'll work with:

      Max Friedman is the CEO of Givebutter and will be working with you on a daily basis. Currently, Max fills most Customer Success functions along with Liran Cohen, Givebutter's CTO. You'll also be working with Liran and our engineering team to share and communicate customer feedback as well as product updates.

    • We are looking for a Customer Support specialist to play an integral role within the Commercial team.

      Initial responsibilities encapsulate support tasks for onboarding, sales acquisition and client success; this role can evolve into the direction YOU wish to take your career, in concert with the goals of the business and contributing to propelling it forward.

      Responsibilities

      Onboarding: Interact with customers and Client Success team to implement AirService solutions. Shepard new accounts through our white-glove process during this critical juncture of the customer lifecycle, all the way to go-live.

      Work tasks include:

      • Client content curation for guest experience platform, assisting with set up and updates

      • Account reconciliation

      • Monitor inbound support queries

      • Author client facing reference material, such as Zendesk articles

      Commercial sales support: You will work cooperatively with our acquisition team to achieve company sales goals. Our business runs on Salesforce, thus your ability to work within this platform is key to managing the sales pipeline.

      Work tasks include:

      • Market research and development

      • Salesforce - report interpretation, email campaign tracking, entry of new leads and contacts

      • Preparation and development of sales collateral

      • Assistance with coordination of meetings

      • Assist with creation of outbound marketing campaigns

      Attributes

      • Excellent written and verbal communication skills

      • Meticulous attention to detail

      • Driven, motivated person who desires an opportunity to learn and grow with a leading-edge technology company in the hotel/resort space

      • Ability to think for yourself and understands first principles thinking (why is it done like this, can it be done better) rather than accepting the status quo

      • Time management skills across multiple small competing projects

      • Excellent facilitation skills - helpful, positive, warm

      Skills – we employ a host of tools to keep us focused and efficient. Here are some of what you’ll be using in this position:

      • Salesforce

      • Slack

      • Zoom

      • MS Office

      • Photoshop

      Perks

      • Competitive salary and equity package

      • Exposure to a highly skilled and dedicated team that is fun to work with

      • Flexibility - We are fully distributed team that works from anywhere with good internet

      • Bonuses – contributions to successful onboarding and sales will be rewarded with quarterly bonuses in this support role

    • Process Street (US or UK)
      4 days ago

      Process Street is currently seeking a full-time Customers Support Specialist.

      As a Customer Support Specialist, it will be your responsibility to address inbound customer inquiries via phone, email, and live chat.

      At Process Street, Customer Support Specialists are a primary line of communication between the organization and customers. In your role as a Customer Support Specialist, you will get the chance to work with companies ranging from fledgling start-ups to Fortune 500 enterprises from across the globe in pretty much every industry you can think of.

      Aside from addressing customer inquiries, Customer Support Specialists perform a critical function by passing customer feedback and challenges to the Engineering, Product and Executive team.

      Responsibilities:

      • Respond to email, live chat and phone inquiries from existing customers and prospects

      • Advise customers on the best way to use the software to meet their needs

      • Track customer interactions in CRM system

      • Assist prospects during trial period to ensure they understand product functionality

      • Serve as a conduit for customers to communicate product and feature requests to Product Managers

      • Backup Customer Success Managers in dealing with large customers

      • Contribute to the Support Knowledgebase

      • Conduct product demos with prospects and customers

      Skills:

      • 1-2 years experience preferred

      • Strong English communication skills – both verbal and written

      • Strong technical ability

      • Experience with SaaS software a bonus

      • Attention to detail

      • Customer-centric outlook

      • Must be able and willing to work remote

    • At Draftbit, we believe that software should be a democratizing agent that makes it possible for anyone to turn their app ideas into reality.

      Draftbit is a collaborative product development tool, focused on mobile apps. Our platform allows technical and non-technical teams to work together to build native mobile apps. Apps built in Draftbit produce high quality React Native code that can be exported at any time so you can build inside and outside our platform.

      Backed by world-class investors (including Y Combinator), we have aggressive growth goals and are looking for a Community Manager to help us achieve our vision.

      About The Position:

      We’re looking for a Community Manager to join our small but fast-growing team. Community management doesn't have a single definition, so here’s how we’re thinking about this opportunity:

      • We're looking for someone to be on the frontline of all our customer communications - you will own all of our customer success channels (Discourse, Intercom, Readme/documentation & FAQs, etc)

      • In addition to being highly available and responsive to all of our inbound customer communication, we expect you to work proactively to cultivate community amongst existing and prospective Draftbit users.

      • You will own our social media (Twitter, Linkedin, Instagram, etc) communications and work to develop new forums (conducting app-building livestreams, curating customer apps & their stories, etc) that showcase our product and the apps successfully built by it

      • You'll be a Draftbit evangelist and represent us online and offline (at external events and meetups, etc)

      • You will work closely with our product and engineering org to translate the benefits of new features to our communities and share insights from our community engagement and initiatives

      About You:

      Our ideal Community Manager has experience building and managing communities of developers/technical users, or communities for technical products, has an extreme attention to detail, concisely communicates complex concepts, and is an exceptional communicator.

      You’re probably a great fit if:

      • You’ve been a software engineer or been involved in building/marketing a technical product

      • You're an accomplished storyteller who has successfully conveyed the value of technical products to both developer and non-developer audiences

      • You have experience working in customer success or community management

      • You've likely been the go-to person on a team that everyone counts on to ensure things get done

      • You value self-management, execution (over perfection), speed, and personal reliability

      • You’re able to take an idea and run with it, rather than just following instructions

      • You're comfortable working in a startup environment, probably because you've worked at one (bonus points if you’ve ever started/run a business before)

      • You're excited about Draftbit and our mission. We want people who bring new ideas to the table and care about what they are building.

      Additional Details:

      • This is a full-time position that can be based at our Chicago HQ, San Francisco office or remote.

      • Note: You'll need valid U.S. work authorization to join us.

      Some of our perks are:

      • Full health, medical, dental, and vision coverage - we pay 99.9% of your premiums and 50% of dependents’ premiums.

      • Unlimited sick, personal, and vacation days. And we can flex on hours or accommodate special considerations.

      • Standing desks for all and the equipment of your choice

      • Chance to work with decent, fair, and flexible people

      We believe in fair pay and transparency, and we anticipate this position's compensation to be between $60k to $120k in cash and .1% to .5% in equity, depending on experience.

    • Job description

      Let’s start by saying this: forget everything you know about Customer Support. At 5CA we like to do everything a little bit differently. A little bit geekier. A little bit more our own way. Can you help us provide our clients with the best customer support they have ever seen?

      The client that needs you is a company that combines licensing, content, software and professional services in the field of copyright. Of course, you will get a full, complete and detailed training before you even start working. Your Project Lead will help you do your job well, and your Team Lead will help to make sure that you are comfortable and happy in your job.

      The main objective in this position is to help customers who have hired services from our client and need assistance with the software they are using. The software contains several different products and you will become an expert in operating and troubleshooting these products.

      You do this by mostly answering emails, but also occasionally taking calls and chats. And, while doing all of that, you will also be helping 5CA take its next step into a bigger future!

      Requirements

      •  You speak English at a near-native level.

      • You have excellent written communication skills and know how to make customers happy.

      • You are a fast learner who likes to take initiative.

      • You have a dedicated quiet work space, located within your own residence.

      • Experience in a Customer Service environment or an international business setting is a plus! 

      PC requirements: 

      • An internet speed minimum of 4 Mb/s download and 1,5 Mb/s upload internationally.

      • A minimum of 6 GB RAM memory, with a 64-bit windows version or MacOS.

      • An i5 (2,8 Ghz or faster) processor or better/ similar, max. 3 years old.

      • A USB, noise-canceling headset (a must-have for the job, but not for the application process).

      We offer:

      • A position in a fast-growing company with ambitious A-level clients.

      • Access to top-notch tools, training, and colleagues.

      • A casual, international environment where you’ll work with people from over 40 different nationalities.

      • A perfect work-life balance by combining our shorter than average shifts with working comfortably from your own home.

      • Flexibility; working remotely means being able to work from anywhere in the world.  No time wasted commuting between home and work.

    • GitLab is a hyper growth company searching for people who are intelligent, aggressive and agile with strong skills in technology, sales, business, communication and leadership. Desire to lead through change is a must.

      The Manager of Customer Experience is a management position on the front-lines working with the Technical Account Managers and the Solution Architects helping evolve and grow our large and strategic customers. This is a player/coach role where the individual is expected to be experienced in and have advanced insight to the GitLab platform. The individual will contribute to territory and account strategy as well as driving the execution directly and indirectly. The individual will need to be very comfortable giving and receiving positive and constructive feedback, as well as adapting to environmental change and retrospecting on successes and failures. The Manager of Customer Experience will work together with the other managers within the Customer Success organization to help execute on strategies and vision with the Director.

      You will have the opportunity to help shape and execute a strategy to help the Technical Account Managers and Solution Architects build mindshare and broad use of the GitLab platform within enterprise customers. Coaching your team members to becoming the trusted advisors to their customers in a post sale situation. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. You will also be responsible in helping grow and maintain our enterprise-level customers.

      Responsibilities

      • Work with the Customer Success Director to help establish and manage goals and responsibilities for Technical Account Managers and Solution Architects 

      • Assist in development of thought leadership, event-specific and customer-facing presentations

      • Share hands-on technical preparation and presentation work for key accounts

      • Ensure the TAMs/SAs exceeds corporate expectations in core knowledge, communication and execution

      • Define and maintain a high bar for team member expectations and enable the team to achieve it

      • Challenge the team and yourself to continually learn and grow as trusted advisors to clients

      • Monitor performance of team members and provide timely feedback and development assistance

      • Create, review, and approve formal statements of work, change requests, and proposals

      • Prepare weekly revenue forecast worksheet and create action plans to address issues

      • Develop senior-level relationships with customers

      • Manage resource assignments and staffing levels, including recruitment as needed

      • Identify and implement improvements to the processes and tools used as a seasoned with experience leading teams of project managers and consultants in support of external customers.

      • Work together with our Sales organization and Implementation Engineers to propose, scope, and price Professional Services Statements of Work

      • Work together with Solutions Architects and Implementation Engineers to plan and execute internal projects, ensure that teams have appropriate training and manage resources to deliver Customer Success offerings

      • Provide leadership and guidance to coach, motivate and lead the team members to their optimum performance levels and career development

      • Ensure delivery model is focused on quality, cost effective delivery of services and customer success outcomes

      • Remain knowledgeable and up-to-date on GitLab releases

      • Document services provided to customers, including new code, techniques and processes, in such a way as to make such services more efficient in the future and to add to the GitLab community. Works with the Product Engineering and Support teams, to contribute documentation for GitLab

      • Help build programs that the TAMs will execute to effectively grow our enterprise customers

      • Ensure your team maintains high levels of customer retention, customer satisfaction and customer expansion as measured by quarterly goals, surveys and NPS

      • Partner with Technical Support leadership to ensure a seamless customer handoff of escalated technical issues

      • Develop strong relationships with Engineering and Product to ensure cohesion and shared understanding of goals, initiatives

      • Drive team to exceed company growth and retention forecasts. Oversee initiatives set forth in Quarterly Goals

      • Manage a team of highly motivated, customer-focused technical account managers to manage the overall health and care of accounts (e.g. onboarding customers, product/service adoption by user, monitoring engagement across the post-sale lifecycle), and develop compensation plans and career paths appropriate to specific functions within the team

      Requirements

      • 7+ years of experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions

      • Prior experience in customer success or equivalent history of increasing satisfaction, adoption, and retention

      • Familiarity working with clients of all sizes, especially large enterprise organizations

      • Exceptional verbal, written, organizational, presentation, and communications skills

      • Detailed oriented and analytical

      • Strong team player but self starter

      • Strong technical, analytical, and problem solving skills

      • Experience with Ruby on Rails applications and Git

      • Deep knowledge of software development lifecycle and development pipeline

      • Understanding of continuous integration, continuous deployment, ChatOps, and cloud native

      • Above average knowledge of Unix and Unix based operating systems

      • Installation and operation of Linux operating systems and hardware investigation/manipulation commands

      • BASH/Shell scripting including systems and init.d startup scripts

      • Package management (RPM, etc. to add/remove/list packages)

      • Understanding of system log files/logging infrastructure

      • B.Sc. in Computer Science or equivalent experience

      • Programming/scripting experience & skill is required (Bash & Ruby)

      • Project management experience & skills

      • SCM admin and/or PS experience would be a plus

      • Set up HA/DR, working with Containers and Schedulers (Kubernetes preferred) and also experience with AWS stack (EC2, ECS, RDS, ElastiCache)

      • Experienced in and have advanced insight into the GitLab platform

      • Experienced in giving and receiving positive and constructive feedback

      • Able to adapt to environmental change and retrospecting on successes and failures

      • Previous leadership experience is a plus

      • Experienced in collaborating with other managers and executing strategies

      • Proven track record in software/technology sales or consulting


    See 40 more Customer Support jobs
  • Design (59)

    • Join a team of passionate designers to build modern, elegant website solutions for financial advisors using the Twenty Over Ten platform.

      RESPONSIBILITIES

      As a web designer at Twenty Over Ten you will collaborate remotely with a small team of creatives. You would be responsible for designing & building/customizing client websites based on the client’s unique needs using our powerful app.

      It will be not only expected, but required that you can handle CSS, HTML and JavaScript customizations without assistance. In addition, you will be responsible for managing and directly communicating with clients.

      QUALIFICATIONS

      • A strong portfolio showcasing responsive web design work & web typography*

      • Broad knowledge of web standards, trends, and cross-browser compatibility

      • Expert skill with JavaScript, HTML, and CSS (SASS is a plus)

      • In-depth understanding of common web UI issues and challenges, as well as UI best practices and emerging trends and technologies

      • Great organizational skills, and an impeccable attention to detail, consistency, and simplicity

      • Attractive communication skills (as you’ll be working directly with and managing clients)

      • Ability to work effectively on multiple projects concurrently under a tight schedule

      • Familiarity with remote collaboration tools (Slack, Trello, Join.me, DropBox, Google Apps)

    • Yesterday

      InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Product Designer to help us change the way digital products are designed.

      About the Team:

      As a product designer within our Core zone design team, you will play an important role in contributing to, and executing on our key initiatives to increase customer engagement across our platform. Working collaboratively with your design team partners, you will solve problems and deliver world class design solutions that improve our customer conversion, onboarding, activation, and retention. You will be expected to utilize your full range of product design, interaction design, and industry-leading visual design skills.

      What you’ll do:

      • Shape the next generation of digital design tools by taking broad, conceptual ideas and turning them into something useful and desirable for our customers and impactful for our business

      • Drive innovation by exploring creative ideas that will elevate the product experience by designing flows and interfaces that are incredibly simple, effective, and elegant

      • Consistently prototype your designs to illustrate your knack for beautiful motion design

      • Give and solicit feedback from other designers in order to continually raise our bar for quality

      • Work closely with designers, product managers, engineering, and leadership in a highly collaborative environment

      • Contribute to high-level strategic direction with the rest of the product team

      • Learn from a diverse international team. Find mentors and get support for your professional growth

      • Push boundaries and break the status quo to get us to our ideal future state

      What you’ll bring: 

      • 3+ years of industry experience in product and visual interface design

      • An awe-inspiring portfolio of first rate visual design and interface work across desktop and mobile experiences with detailed descriptions of your process, role, and contribution

      • Deep understanding of customer problems and ability to create elegant but practical solutions

      • Ability to define problems & goals, map user flows, prototype interactions, and oversee the implementation by partnering closely with engineering

      • An obsessive interest and knowledge of the product design tools landscape

      • Excellent communication and presentation skills

      • Experience working within a cross-functional team in an agile environment is a plus

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

    • Queue.gg (US only)
      2 days ago

      Want to work in a startup that does rapid design changes and values user experience? What about a team that has A+ communication and response rate, and 10,000 discord users for you to interview? Well, here we are ;D!

      What you'll do

      • Interview users on their experience and issues they may have.

      • Create hypothesis on how to better their experience.

      • Use Figma to create designs to test on users and get feedback.

      • Use metrics and data to better company KPI's.

      • Watch a loooot of Fullstory to find UIUX issues.

      What you should have

      • 3+ years of experience with design

      • Ability to communicate clearly with users and respond fast.

      • Formulate your own design ideas and flows for product.

      • A portfolio (please link it when inquiring about this job).

    • 3 days ago

      ConsenSys is a venture production studio and the leading technology firm in blockchain globally. We deliver products, solutions and platforms built using blockchain technology to transform how business is done in complex network of buyers, suppliers and consumers.

      Our teams are busy at work building the future of identity, financial markets, commerce, the music industry, security, and infrastructure, and more. Our mission is to use decentralized solutions to fundamentally reshape the economic, social, and political operating systems of the planet. If you are someone that thrives in a fast-paced environment where being self-directed, determined, and resilient are a requirement, we would love for you to join us.

      About MythX

      MythX is a security analysis service and API for Ethereum smart contracts. It allows any developer or developer team to integrate advanced security analysis directly into development environments and build pipelines. It detects many common Solidity vulnerabilities and EVM bytecode vulnerabilities automatically. MythX is integrated into popular developer tools such as Truffle, Remix, and VS Code. Plus, anyone can integrate MythX into their existing security tools, apps, and blockchain services. 

      About the role

      MythX is looking for a Brand Designer to help create a compelling and unified look and feel for all products and marketing materials in the MythX ecosystem. As Brand Designer, you will be responsible for:

      • Creating and maintaining the MythX "brand kit", including colors, logos, typography, etc.

      • Crafting logos, wordmarks, banners, slide templates, and all other visual accessories.

      • Spearheading a consistent look and feel among the various MythX client- and server-side tools

      • Creating the Azure and Visual Studio Marketplace entries and design

      • Creating and maintaining the MythX Nexus partner portal identity and design

      • Design of the MythX Certification program and badges

      • Working with marketing and business leads to liaise on social media campaigns and sales funnels

      • Generating excitement through the visual aspect of our product

      • Growing a design team as products mature

      • Evangelizing design and product thinking methodology

      Requirements

      • 2-4 years experience working in a software development environment

      • A well-established portfolio of past work

      • End to end design and user experience thinking

      • Deep understanding of current trends and what is hot

      • Capable of being autonomous as well as working collaboratively as needed  

      • Work remotely

      • Interest in blockchain technology, specifically Ethereum

      Preferred

      • Understanding of developer community (our target customer)

      • Experience with smart contracts in general or Ethereum in particular

      • Experience leading a design team and/or working effectively as sole designer on project

    • Magic (North America or Asia timezones)
      4 days ago

      *This is a fully remote role working with a dispersed team.

      Location: Remote - California Bay Area preferred, open to North America or Asia timezones. You must have at least a 4-hour time zone overlap with PST (GMT -7) or the PHT (GMT +8).

      Comp Range: $80,000 - $100,000

      Benefits:

      • Employee equity: 0.02% to 0.04%

      • Magic will purchase the hardware setup of your choice

      • Unlimited vacation

      • Comprehensive health, dental, vision, 401k

      Do you love creating moments of delight for users? Do you obsess over usability? Do you get that design is a living, moving experience that isn’t static? Then we may have just the role for you. At Magic, we love designers who make the complex, simple; and create experiences that resonate emotionally with users.

      Our mission:

      We want to provide excellent virtual assistance to as many people as possible. Our goal is to make people's lives better by enabling them to offload tasks to high-quality personal assistants, so they can spend more time doing what they want and accomplish more. (https://getmagic.com/)

      Why this role exists:

      Reporting to the Head of Product, this role will initially be product design-focused, but we’re looking for a product designer who can also put on their user experience hat.

      What’s in it for me?

      Join as the first dedicated designer and have an outsized role in the next chapter of our product, by understanding that design is a holistic craft - the alchemy of interactions, visuals, and brand. The details aren't just the details, they are the product. The best interactions aren't noticed by a user because the design gets out of their way.

      Required Experience:

      • 4+ years experience working as a Product/UI Designer

      • Cross-platform design experiences (Android, iOS, web, email)

      • Advanced experience with image compositing and retouching in Photoshop

      • Solid knowledge of the creative process at high quality, and to specification

      • Lo-fi & hi-fi prototyping skills

      • Expert understanding of the formal elements of design, including typography, layout, balance, and proportion

      Objective Outcomes:

      • You will design elegant UIs, animation, and graphics for Magic across platforms: web, iOS, Android

      • You will partner with Product Managers, Engineers, and Product Marketers to define problems & goals, map user flows, prototype interactions, and launch new products and services

      • You will design dynamic flows & interactions for a global audience across platforms

      • You will strategize and design for product marketing campaigns

      • You will define the product design strategy for a product area and work with Head of Product and cross-functional partners to drive consensus across teams

      • You will assist the Product team in implementing precise product design

      • You will create and manage asset libraries for reusable, systematic design

      • You will create, maintain and evolve product design guidelines for Magic

      Core Competencies + Skills:

      • Basic level understanding of HTML & CSS

      • Ability to work with a design system; its curation, maintenance, and dissemination

      • Self-motivated, with excellent written and verbal communication skills

      • Ability to execute in a fast-paced environment with ambiguity.

      • Expert knowledge of Adobe CC suite, Sketch, Figma, and other industry-standard creative tools

      • Prototyping experience with applications Principal, Flinto, Framer or Invision

      Personal Attributes:

      • Highly detail-oriented, with a drive for perfection down to the last pixel

      • Excellent organization and presentation skills to structure your presentations and documents in a way that can be easily understood and modified by others

      • Problem solver that requires very little guidance on projects; thrives in a fast-paced environment

      Magic is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    • 5 days ago

      Work closely with Marketing to develop proper marketing strategy.

      Design and optimize the website and look of the company.

      You have the ability to communicate design effectively, regardless of the audience.

      Create design visualizations to help everyone understand what the best experience should be

      You have experience designing consumer focused tech for responsive web and native apps.

      Among others.

    • Jobbatical (Europe or India)
      6 days ago

      Jobbatical (https://jobbatical.com) is looking to change the way immigration works across the World. We are based in Tallinn, Estonia (one of the most advanced digital societies of the world today and one of the fastest growing startup community).

      We are looking for a Lead Product Designer (UI/UX) who can help us build the world’s leading Immigration platform that can tame the monster of Immigration and make the process ridiculously simple for companies, their employees and Immigration specialists. 

      Great ideas come from great designers. If you are having a passion for solving problems, user experience and an ill-placed pixel hurt your eyes, this might be a place for you!

      About the Job 

      We need you to provide design leadership to the company's flagship products. 

      You will be pivotal in both thinking about where to take our products next and also planning and executing a path for it. You are expected to take full ownership of the design process while also keeping the experience of our customers and users at it’s core. 

      Your work will be exciting and will require you to 

      • Research, brainstorm and execute the product designs

      • Do independent user research - just to let you know, we love that !

      • Create engaging, functional and beautiful interfaces from low fidelity mock-ups to pixel perfect designs

      • Display complete ownership of the products you are working on

      • Prioritize and manage workload to help the team meet critical project milestones and deadlines

      • Have a strong empathy and passion to know your users well and create functional, cohesive & usable design not for yourself but for them

      About you 

      We would love to have a detailed chat with you if

      • You have a design experience of 4 -5 years in a fast moving environment (B2B products experience is a bonus). 

      • You possess a solid understanding of UI design frameworks, responsive design principles, typography, grid-based systems.

      • You have an existing portfolio that exhibits excellent use of design frameworks, user scenarios, typography, color, imagery, and graphic elements.

      • You can come up with original ideas and have excellent problem-solving skills. 

      • You are self-driven and motivated. We hate micromanagement. Please don’t expect us to.

      • You question things and have the ability to understand & dissect problems

      • You love not getting stuck and moving fast to see your design being used within weeks by actual users.

      Where will you work from

      • We are ok if you have remote experience and would like to work remote.

      • We prefer however that you are based out of our HQ Tallinn(Estonia), where our Engineering team works out of or out of India, where our Head of Product, is based.

      About the pay and benefits

      • Love, care and a lot of attention (Design members are the superstars of our team)

      • Great compensation. A good salary, equity options, and (if you need it) all the help with the relocation. Obviously. 

      • Self-care budget. A budget for books, gym, and Uber rides for when you want to treat yourself to a night out.

      • Setup of your choice - Laptop, peripherals, headphones and other needed hardware. 

      • Time for yourself. 28 days of paid vacation, 3 mental health days a year, and generous parental leave.

      • Flexible Work. Work from home or in our spacious office in the coolest part of town.

      • Annual offsite in Tallinn. Karaoke included.

      • Working with a kick-ass team that is passionate about making our Immigration simpler !

    See 52 more Design jobs
  • Marketing / Sales (52)

    • Today

      What We’re Building

      After creating custom payment systems in-house at previous companies and realizing the pain of keeping these ad-hoc solutions up to date, we started asking how other businesses were handling their business-to-business payment needs.

      We spent 9 months conducting over 300 customer development interviews and came up with a framework to build the simplest way to send and receive B2B payments. Almost two years later, we have a product that we are proud of and a healthy list of happy customers, but we are really just getting started.

      Product Marketing at Routable

      This is our first product marketing manager role at Routable and with that comes the opportunity to be a major contributor to developing marketing strategies that help communicate our product’s features and benefits effectively to customers. You would work directly with the product, design, sales and engineering teams to help shape our product and culture. It’s a unique chance to be an advocate for our current and prospective customers, ensuring that we build amazing product solutions.

      You would be the ‘voice of the customer’ internally within the company.

      Who we’re looking for:

      In order to be successful at Routable, you should have:

      • High oral and written communication proficiency

      • Excitement about collaborating with teams across the organization

      • Comfort researching and analyzing industry trends and customer needs

      • A creative mind to communicate product value

      • A general concern for the well-being of others and the desire to work on problems that maximize a positive future for humanity

      Need to have:

      • 3+ years of product market campaign development and management

      • Analytical mind and strong quantitative skills

      • 2+ years of web analytics tool experience (Google Analytics)

      • Comfort with marketing automation tools

      • People and management skills to interact with the team and customers

      • Empathy and the ability to connect with others on many levels

      Nice to have:

      • Background in design and copywriting

      • Experience with marketing financial products or services

      • You know how to code

    • Yesterday

      A top tier crypto currency news platform (20m MAU) is looking for top-performing sales reps to join its business development team. The crypto and blockchain space is heating up once again on its speedy trajectory towards mainstream adoption and this is an exciting opportunity to play your part with a leading brand!

      This is a B2B role in which you will be selling a wide range of promotional media services tailored to the clients needs. Every conversation is unique, and we need people with a proven track record of consultative selling in an international environment linked to technology.

      Responsibilities:

      • Drive the full sales cycle from first contact to close.

      • Use a “hunter” mentality to discover and nurture your own leads using online and offline resources.

      • High outreach, conversation and follow up activities.

      • Proactive and organised maintenance of pipeline in our CRM.

      • Consistently achieve monthly sales targets of 5-6 figures ($).

      About you:

      • 2+ of sales experience in a fast-paced environment.

      • A good understanding of decision-making structures and able to ask the right questions in order to ensure efficient pipeline management.

      • Good knowledge of crypto and blockchain is a huge plus but not 100% necessary.

      • Excellent command of the English language. Other languages are a huge plus!

      • A self-starter with a competitive nature and the drive to obtain generous, well-earned commissions.

      What we offer:

      • An attractive base salary and a no limit commission structure.

      • A flexible remote-working environment.

      • All expense paid business travel to great locations for top sales performers.

      • Possibility of being paid in Bitcoin.

    • We’re currently looking for a Marketing Manager to join WP Media and be part of our marketing team.

      As a Marketing Manager, you will implement, track and optimize our digital marketing campaigns. Your mission is to improve new customers acquisition and strengthen customer loyalty and retention, first for WP Rocket, and after a few months for Imagify.

      What you will do:

      • Plan and execute paid traffic campaigns (SEM, paid social)
      • Manage and develop resources like customer reviews, videos, and ebooks
      • Set up inbound marketing campaigns to drive more new customers
      • Create, test and optimize landing pages to improve the conversion rate
      • Plan and execute email campaigns (for promotions and new releases) using Klaviyo - our email platform: segment database, create coupon codes, send emails & reminders…
      • Increase retention optimizing email flows (renewal, cart abandonment, etc…)
      • Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)

      Both autonomous and team player, you are able to handle various activities and to prioritize. You have an analytical mind and a good sense of detail. You will join the marketing team composed of a content writer, an affiliate manager, and a CMO.


      REQUIREMENTS

      • Being highly organized, analytical, and detail-oriented.
      • Speaking English (French would be a bonus)
      • Excellent communication skills
      • Min. 3-5 years of experience in managing marketing campaigns
      • Comfortable in technical environments
      • Love working in a team
      • In love with cats, corgies or both

      BENEFITS

      WP Media is the company behind WP Rocket and our other performance plugin Imagify.

      Founded in 2014, we’re a fully remote distributed team of 23 people.

      Here’s what we offer:

      • Friendly team
      • Work remotely
      • Flexible hours
      • Loose vacation policy
      • Profit-sharing plan
      • Annual Bonus
      • Annual budget to go to Conferences
      • Monthly budget for your remote work needs

      We encourage employees to enjoy their personal life by having flexible hours and unlimited vacation. We care about the work you do not the hours you do, and we want you to feel happy and fulfilled. 🤗

      We have a very strong transparency culture, within our team and to the public, for example we have a Public Salary Grid

      Learn more about our Vision & Culture.


    • Qualified (US only)
      2 days ago

      About Qualified

      Qualified is the most effective platform for assessing engineers, in both workforce and education. Qualified enables companies to find the best engineers through merit-based hiring, by focusing on real-world performance instead of resumes and pedigree. The platform empowers recruiters to make accurate decisions, while cutting hundreds of hours of wasted engineering time by employing automated code assessments and collaborative coding interviews.

      We hire great, trustworthy people so that we can optimize for a free and flexible culture: flexible hours, unlimited vacation, remote work options, and working on stuff you’re excited about. Turns out, when you’ve got a dedicated team that takes pride in their work, you don’t have to worry about how much time they’re spending in the office!

      Qualified's Success

      We sell a SaaS platform to companies for assessing potential candidates, and educational organizations for testing students. Our clients run from startups to enterprises, and include Apple, Canon, Truecar, Andela, and Domino's. We're backed by great investors including Social Capital Partners, Cornerstone OnDemand (Nasdaq: CSOD), Dr. Richard Ferguson (Former CEO of the ACT), and Brian Lee (founder of Legalzoom and Honest Company).

      About the position:

      As a Sales Manager, your objective is to lead and grow a team of Account Executives and Sales Development Representatives. Your vision and efforts will be central to helping drive revenue growth for the company.

      We are looking for someone experienced in scaling a sales team of motivated individuals to meet and exceed their quarterly and annual quotas. You’ll also be expected to develop and iterate on a sales strategy that will be key to scaling the team and company revenue.

      The ideal candidate is someone who has had success as both a manager and an individual contributor at an early or mid stage SaaS startup.

      This is a key position with substantial opportunity to make an impact and you’ll be working with and reporting directly to the CEO.

      Key Responsibilities:

      • Exceed Annual Recurring Revenue (ARR) targets by effectively managing the sales team

      • Recruit, hire, train, and coach high performing AEs and SDRs

      • Day to day management of the sales team through 1:1s, weekly meetings, and coaching sessions

      • Step in as an individual contributor when needed

      • Manage Salesforce reporting, including activities, pipelines, and forecasts

      • Coach sales team members and assist with their professional growth

      • Develop overall sales strategy, with a specific emphasis on outbound strategy and pipeline development

      Qualifications:

      • You have built, led, and scaled an early-stage sales program from the ground up before and can demonstrate it.

      • Demonstrated history of meeting and exceeding quota and expectations in both individual contributor and managerial positions.

      • Experience in the HRTech, EduTech, or SaaS industries preferred.

      Compensation:

      • Competitive salary (we don't use remote as an excuse to pay less)

      • Great healthcare

      • Unlimited vacation policy (Really! We want you to take vacation time when needed so that you can relax, recharge, and come back in with a fresh outlook!)

      • Annual Team Retreat to an awesome place

    • What is Bakpax?

      Bakpax uses artificial intelligence to “auto-grade” schoolwork in seconds. We save teachers the time and trouble of grading. We give them free standards-aligned content. And we give students instant feedback to increase their engagement and understanding.

      Background on the Role

      Bakpax was built for teachers. We have been working directly with teachers for the past two years to create the product they want and need. We continue to bring this feedback into the product every day.

      We are looking for a social media-savvy writer and content creator, to help us connect with teachers and create a Bakpax community where teachers can share best practices and content creations. We’re looking for someone who has a fun and friendly sense of humor, who gets their energy from communicating and helping others, and who has a deep belief in the power of education to improve lives.

      The Role

      Channel Management

      The top four social platforms where teachers spend the most time are Facebook, Pinterest, Instagram, and Twitter. You will be responsible for content development, publishing, and community management on each of these social networks, as well as others you see as critical to our social strategy. You will need a deep understanding of each platform and how it can be leveraged to connect to teachers

      Influencer Marketing

      Developing relationships with teachers who have a large following is a big part of our go-to-market strategy. You will be responsible for identifying, fostering, and managing relationships with the influencers whose audience of teachers can benefit the most from Bakpax.

      Community Building

      Bakpax helps teachers save time grading, delivers instant feedback to students, and provides standards aligned material to be used in their classroom. Surrounding each of these pain points are a plethora of sub-topics where the support of other teachers can be a tremendous help. Grading homework for completion vs accuracy, managing paperwork in the classroom, student handwriting, how well publisher content aligns to the Common Core State Standards, how to manage parental expectations, etc… You will be responsible for creating and managing an editorial calendar of relevant issues that ultimately align with the problems that Bakpax solves, and crafting creative ways to engage teachers in conversation around each topic using engaging content, polls, and contests.

      Responsibilities

      • Manage day-to-day messaging, monitoring and moderation across social channels: Facebook, Pinterest, Instagram, and Twitter, among others

      • Write warm, funny, engaging content for social media channels

      • Define goals and drive short and long-term social media strategy

      • Translate social conversation into insights to inform the product roadmap

      • Identify and develop relationships with key influencers

      • Deliver comprehensive reporting and measurement

      • Oversee on-site social media strategies at major events and conferences

      • Provide support to our customers via social media channels

      • Work with our engineers to resolve product issues, relaying the most important information to our customers with clarity and precision

      • Turn frequently asked questions into clearly written help articles and video tutorials

      Qualifications

      • 2+ years of social media experience

      • Excellent written and verbal communicator

      • Fun and friendly sense of humor

      • Strong sense of ownership and urgency

      • Strong organizational and project management skills

      • Intellectual curiosity for education technology

      • Demonstrated ability to create image and video content across social platforms

      More about the job

      • Remote – We work remotely. This is nice, and, like anything, has its drawbacks. We’re committed to helping each other work remotely while building a strong culture. We’ll get together in person from time to time to have fun together, hone our communication skills and plan.

      • Healthcare – our government does not provide it, so we will.

      • Equity – You will receive options in the company as part of your compensation package.

    • At Cadoo our goal is to create a platform that incentivizes education, fitness, and wellness apps. Making it easy for parents and kids to challenge each other to complete goals while getting rewarded with real money.

      We are an early stage startup, and are planning to launch a pilot soon with Fitbit. We need to have a better understanding of where our target audience exists, and how to grow our wait list for our first initial users.

      What you’ll bring:

      • A passion for helping people and self-education is a plus!

      • Creative, out-of-the-box thinking, and the ability to wear many hats.

      • Comfortability with pitching and promoting our app.

      • A good attitude. We are looking for someone self-motivated, with attention to details, and with good time management skills.

      Your Day-to-Day:

      • Interacting with potential customers for our first initial integrations.

      • Creating and building an app launch wait-list.

      • Finding spaces on the internet where are target audience lives, and integrating into their communities.

      • Forming advertising campaigns.

      • Assisting in content marketing.

      Qualifications:

      • Minimal Experience needed. We are a small startup that puts enthusiasm and work ethic first.

      • Experience working on advertising campaigns, having conversations with customers directly or understanding the digital advertising world is a plus.

      Perks and Benefits:

      • Remote work, work from anywhere.

      • Opportunity to help scale our business into something that can help millions of people.

      • Massive room for growth.

    • 5 days ago

      Arc is changing the way the world works and hires remotely. We are looking for a Director of Sales to help grow our sales team and design the processes that will drive Arc’s growth (connecting more clients with remote developers). You will take complete ownership of inbound and outbound sales function, directly manage the remote sales team, and be an integral part of strategic business decisions. This is an exciting hands-on opportunity for a proven performer to make a strong impact on a young, fast-growing company.

      As the Director of Sales, you will join our leadership team and report directly to the CEO.

      In this role, you will:

      • Take ownership of the entire sales function at Arc, proactively driving and independently managing sales performance

      • Evaluate, develop and establish scalable team processes that lead to predictable revenue growth (both inbound and outbound)

      • Own and monitor sales funnel metrics, addressing granular as well as big-picture issues

      • Define the characteristics of a successful sales team and build on it to scale the team

      • Manage goal setting and motivate the remote sales team (across different time zones)

      • Option to travel to attend industry conferences and meetups to build relationships with the target community and potential clients

      Our ideal candidate:

      • Experienced in navigating the organizational charts and interacting with key decision makers in our target audience

      • Has deep knowledge of automation platforms and CRM (ex: Salesforce)

      • An analytical self-starter who knows how to improve processes and execute initiatives

      • Knows how to run highly effective sales team meetings with remote teams

      • Is detail oriented, process focused, resourceful, and data-driven

      To succeed in this role, you will need:

      • 7 years’ experience working in sales and leadership positions in high-performing professional services organizations dealing with enterprise clients

      • Proven experience at a consultancy, professional services firm, selling recruiting services or developer marketplaces

      • Experience working with C-level executives and Fortune 500 clients

      • Hands-on experience building and growing sales teams

      • Experience working and managing a team remotely

    See 45 more Marketing / Sales jobs
  • Product (61)

    • Today
      • Location: San Francisco / Madrid / Fully remote

      • Seniority: Senior/Expert

      • Compensation: competitive market salary + 0.1% stock options

      At source{d} we are building the data platform that enables engineering leaders & teams to use source code as data for getting insights on their people, processes and technology—as well as feeding sophisticated Machine Learning on code algorithms which power the next generation of developer tooling, as assisted code review. We are an open-core company built around our Open Source projects. We have raised over eight million USD so far and as we develop our products and expand our business we are looking to grow our team.

      About the Role:

      Responsibilities

      • You will own and drive the life cycle of new features and mature the emerging source{d} Community Edition and source{d} Enterprise Edition offerings—from high-level concept to delivery and end-of-life.

      • You will help shape product vision & strategy along stakeholders and turn them it into roadmaps with themes, features and priorities.

      • You will interact with enterprise clients, community members and team members to map use cases, needs and pains, which will be turned into tangible backlog stories that others can act upon.

      • You will make decisions on what & when (not) to build by refining requirements and deriving insights from a mix of hard data, market/user research, technical feasibility and stakeholder needs.

      • You will collaborate with designers, engineers, data scientist & others to validate acceptance, ensure delivery and measure adoption and satisfaction over new features.

      • You will partner with other teams to promote product adoption. minimizing friction and maximizing loyalty via better UX, new features, improved documentation and/or communication.

      • You will be prototyping and exploring uses of our technology to solve problems that benefit the developer community and enterprise customers.

      • You will in partnership with others to communicate internally and externally about use cases, product benefits, technical features via product collateral, presentations.

      • You will develop a deep understanding of the competitive landscape and identify key areas of competitive differentiation, as well as identify key disruptive opportunities.

      Requirements

      • Over 3 years of experience in product management and closely related areas.

      • You are empathetic and a flexible thinker able to look at problems from different perspectives.

      • You are a team player able to negotiate and build consensus around objectives.

      • You are organized and have a strong sense of ownership and accountability.

      • You have experience in defining and delivering products with large impact for a technical audience.

      • You have built enterprise products and know how to turn client needs into features in a timeline.

      • You are comfortable learning and working with deep technical concepts.

      • You are comfortable communicating concepts from business leaders (zoom out) to developers in our community or team (zoom in).• You can collaborate efficiently with remote teams.

      • You can communicate in English effectively (both spoken and written).

      Preferred Requirements

      • Over 5 years of experience in product management, software development and related areas.

      • Over 2 years of experience around big data, analytics, BI, developer tooling or SaaS products.

      • Over 2 years of experience around products aimed at (large) enterprises.

      • You have solid technical background from previous work experience, studies or personal interest.

      • You have a good grasp of user experience.

      • You program and have skills in SQL, data science and/or machine learning.

      • You are familiar with modern methodologies and frameworks as Agile/Scrum/Kanban.

      • You are familiar with technologies as Git, databases, containers, analytics tools.

      • You are familiar with open source and care about it.

      • You are familiar with open core business models.

      Teams at source{d}

      Product at source{d} is a growing team composed by product management, design & data intelligence. We all have a knack for collaboration, open source, hard data, and machine learning.

      We favor modern methodologies, frameworks and tools. Most of our workflow happens over Github. We adopt Agile methods with user stories, kanbans and adopt a periodic product release cycle.

      The team collaborates very closely with the whole leadership, developer relations, marketing, sales and engineering teams.

      Engineering consists of five different teams that represent the architecture of our product:Applications, Machine Learning, Data Processing, Language Analysis, Data Retrieval & Infrastructure.

      We care about Open Source. Everything we develop is available for anyone to read, modify, and contribute (under Apache 2.0 or GPL3 license). Some examples of our projects are:

      • src-d/community edition: a library for running scalable data retrieval pipelines that process any number of Git repositories for source code analysis.

      • src-d/ml: a library to build and apply Machine Learning models on top of Universal Abstract Syntax Trees.

      • src-d/gitbase: a SQL interface to Git repositories, written in Go.

      • bblfsh/bblfshd: Babelfish server, turning code into Universal Abstract Syntax Trees (UASTs).

      • src-d/go-git: a highly extensible Git implementation in pure Go.

      If you are interested in understanding how we do code reviews, please take a look at the PRs on any of these projects. You can also learn more about our methodology here.

      Culture

      source{d} is a company for developers by developers. We firmly believe in always doing what's best for developers in the community. Our team consists of members who are passionate about programming. To understand our culture better, read more about it here.

      Of course, if you’re applying for one of our non-developer roles, we’re happy to have you on board and give you support and training to get into the mindset and up to speed in a few skills you through our by developers training.

      • At the moment, we are 35+ people from 10+ different countries working remotely or closely together from our offices in Madrid, San Francisco and Seattle.

      • We are more than happy to sponsor you a visa and guide you and your family through the whole process if you decide to come to work from our offices.

      • At source{d} all of the projects we work on are public on GitHub and the vast majority are open-source under licenses such as Apache 2.0 or GPL3.

      • We don't just believe in open-source, we also believe in radical transparency as an organization, there we publish everything about the company at github.com/src-d/guide.

      Perks

      • We often go to conferences and other developer events!

      • Open Source Days: you are encouraged to work on any OSS project you choose 10% of your time, every second Monday.

      • Paid holidays and paternity leave.

      • Flexible hours, set your own schedule that fits you.

      • Free books. We will buy any books that help you learn & grow.

      • Company-sponsored language classes.

      • If you choose to work from one of our offices, you will enjoy a comfortable and spacious environment, with foods, drinks & hardware.

      • Monthly get-togethers, annual summer and winter Christmas parties and a hackathon retreat are held in Madrid and all team members are flown over for it.

      • We also have our own, Open Source craft beers.

    • As the Director of Product, you will be responsible for managing and building the team that focuses on the product growth of GitLab. The Director of Product, Growth leads the Growth teams and reports to the Head of Product.

       

      Specifically, the Growth department at GitLab is responsible for the following growth areas:

      1. Activation

      2. Adoption

      3. Upsell

      4. Retention

      Additionally, the Growth director is responsible for the product management functions of Telemetry and Fulfillment, which are areas focused on product usage data and licensing/billing, respectively.

      We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

      We recommend looking at our company page and the product handbook to get started.

      Individual responsibility

      • Make sure you have a great product team (recruit and hire, sense of progress, promote proactively, identify underperformance)

      • Work on the growth vision and success metrics with the Head of Product, and CEO; and communicate this vision internally and externally

      • Distill the growth vision into a compelling roadmap, with the overall goal of growing GitLab usage

      • Make sure the growth success metrics are advanced over time and communicate this

      • Communicate product growth though regular updates to the executive team

      • Work closely with Product Marketing, Sales, Engineering, etc.

      Team responsibility

      • Drive product growth in the four areas mentioned above

      • Ensure product growth baselines are set and understood

      • Rapidly execute controlled growth experiments by working with engineering to increase product usage

      • Work with customers, users, and other teams to make feature proposals enticing, actionable, and small

      • Keep /direction up to date as our high level roadmap and vision for GitLab product growth

      • Regularly join customer and partner visits that can lead to new features and understanding on the user journey through the application

      • Ensure that we understand why users are leaving the application and translate these reasons into features that can be added to make the experience easier and more seamless

      • Make sure the release announcements are attractive and cover everything

      • Be present on social media (hacker news, twitter, stack overflow, mailing list), especially around releases

      Requirements

      • 3-5 years experience in managing product managers

      • 8-10 years of experience in product management

      • Technical background and clear understanding of developer products; familiarity with Git, Continuous Integration, and Project Management software a plus

      • Experience with DevOps and/or developer tooling

      • Experience with hiring and scaling product management teams

      • Demonstrated results of scaling a software application using product growth principles

      • You share our values, and work in accordance with those values 

    • Brilliant (US only)
      2 days ago

      Background:

      We are looking for a passionate and creative Product Manager to join the product team at Brilliant. The Product Manager will be responsible for working with other product managers, designers and engineers to research, understand, design, implement, and test key features for both the Brilliant Control and Mobile Apps.

      The Brilliant Control is a unique product due to its ability to interact with consumers in many ways (touch, voice, motion sensing, mobile, etc.), while also controlling a wide range of smart home products (lights, music, climate, etc.).

      This role is designed for a Product Manager with at least 3 years of work experience. You should be comfortable with wireframing and design platforms such as Balsamiq, Sketch, Abstract, and InVision, and have a track record of bringing great user experiences to life. As we are an early-stage company, successful candidates will demonstrate the ability to work quickly and collaboratively, infusing their work with creativity and compassion for our customers. Being able to test, adjust, and launch in a high-growth environment will be a critical skill.

      Responsibilities:

      • Partner with multiple stakeholders, including product managers, engineers, and other designers in drafting & brainstorming initial concepts and bringing them to fruition across both mobile and embedded systems.

      • Participate, create, and utilize both quantitative and qualitative methods in understanding usage trends - including usability testing and analytics platforms.

      • Manage goals, priorities, and deliverables for the UX and product functions that align with project milestones.

      • Determine requirements and prioritization leveraging user research, partner needs, and product insight. Meet regularly with customers and channel partners to build intuition and user personas that reflect the unique usage and value patterns of our existing and target customers.

      • Create iterative sketches, wireframes, user flows, and designs that meet project objectives, and respond to feedback from internal teams and user testing. 

      • Work across a wide range of projects, technologies and devices (including mobile, web, and smart home/IOT devices)

      Qualifications:

      • 3+ years of experience working in the field of product management.

      • Bachelor's degree required from a strong university, preferably in an analytical field (e.g. Natural Sciences, Engineering, Computer Science, Economics, or Finance).

      • Experience with product, design, and strategy that meet user needs, product requirements, and business goals

      • Experience multi-tasking and managing multiple projects with various timelines

      • Experience creating user experiences for the web, desktop applications and/or mobile and hand-held devices; small-screen UX on mobile or embedded systems a plus.

      • Strong communication, interpersonal and organizational skills. Strong team player.

    • 3 days ago

      About This Role

      Hello prospective pickle! Design Pickle is currently seeking a Product Manager to join the ranks of our product team to bring the vision of Design Pickle to life through the development of new products as well as the improvement of our existing platform. If this sounds like what you’re looking for, read on!

      Who We Are Looking For

      • First, Design Pickle isn’t your average VC funded, grow-at-all-costs-for-the-TechCrunch-feature type of company. We’re self-funded, hard-working, creative-loving, and a beautifully diverse group of people from around the world.

      • Do we love pickles too? Most of us – but don’t stress. If PIckles aren’t your thing, it is not a deal-breaker. We do look for a passion and interest in something though. Your unique self helps make us the great company we are today.

      • We stand by our vision, purpose and values, and these are mission-critical to how you show up every single day.

      Specific to your role, we’re looking for individuals who…

      • Have a love for developing product for around 4 years and continuously strive to expand the reach of what software can do for the customer lifecycle

      • Possess a proven track record of getting things done, you’re organized as hell and completely goal and project-oriented

      • Are customer-centric when brainstorming more ways to elevate product that operates similar to a SaaS

      • Can turn data into action while staying 3 steps ahead of where our product needs to go with well thought out, actionable tests

      • Have a breadth of technical knowledge which you use to contribute to the direction of other professional environments and developmental processes

      • Clearly communicate the ‘why’ behind complex ideas across departments and to executive management

      • Are familiar with tools like Bots, AI, Javascript, HTML/CSS, Git, and PostgreSQL

      Key Objectives and Responsibilities

      As a fast-growing company, roles always evolve. However, we want you to know exactly what you’re walking into. In the first 90-days here is a preview of what’s expected:

      • Fully immerse yourself in the customer experience to identify areas for improvement in the product, boost user experience, and aid in the growth of Design Pickle

      • Manage product team and oversee project and feature updates to match Design Pickle’s vision

      • Maintain and improve our current systems while rapidly expanding iterations of our product to aid in cross-departmental initiatives

      • Deliver campaigns on time, on scope, and on budget

      • Communicating with our sales, marketing, & customer success teams to listen to the pain points of customers, hear ideas for improvements, and creatively problem solve

      • Guide the team to work on priorities that will help Design Pickle reach the ultimate product vision. Take ownership of initiatives to help team and other departments understand how they can move us towards the visions.

      • Maintain and execute on an up-to-date roadmap that balances short term priorities with long term business needs

      • Increase NPS score of customers in their first 30 days, improve 30-day engagement of new customers by encouraging product utilization

      Benefits, Compensation & Perks

      • Compensation is always paid at above market rate for your role. Specifics will be discussed with qualified applicants.

      • Additionally we offer:

      • 3 weeks PTO

      • Remote-work flexibility

      • World-class creative office

      • In-office gym

      • Paid training & personal development

      • Health insurance

      • Pet insurance

      • New parent leave

      • Team retreats, social events & adventures

    • Close (Euro or American timezone.)
      4 days ago

      About Us

      At Close, we're building the sales communication and collaboration platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we've grown to become a fully profitable, 100% globally distributed team of 34 high-performing, happy people that are dedicated to building a product our customers love.

      We are seeking a Product Marketing Manager that will be instrumental in defining our product and market positioning and will take ownership of growing our customer base and platform adoption through a wide range of marketing efforts. 

      This position requires a highly motivated individual with previous experience leading product marketing and GTM strategy, and who is comfortable in a fast-moving  environment. The successful candidate will be customer-oriented, self-motivated and results-driven.


      About You

      You have a knack for understanding people. You ask a lot of questions. You’re decisive.

      As Product Marketing Manager at Close, your primary job is to understand our customer— what motivates them, what makes their job difficult, and what simply delights them. You will take these constant and ongoing learnings and deftly apply them to the way we position our brand and product to the world. After all, product marketing is at its very core, “people marketing”. 

      Your previous experience creating successful go-to-market plans (from high-level strategy down to tactical execution) will enable you to oversee the rollout of all new products and feature updates.  

      Sometimes you’ll be looking at our product marketing from a high level view—say, determining our key objectives for the quarter or the year. Other days, you may be down in the weeds yourself, writing landing page copy or working with others on the marketing team to run A/B conversion tests on site. You’re comfortable—and happy—doing both.

      What you don’t know, you’ll openly admit, but then you’ll get to work figuring it out (asking others for help and/or digging deep on your own). Your self-motivation and a relentless drive to learn/do more are appreciated by all. You pride yourself on being a “clever thinker”.  You’re comfortable talking with and working alongside our product, sales, development, and customer success teams. You understand your critical part in the overall machine, graciously accepting thoughts and feedback from others while offering your own expertise where you can. You pride yourself on being “overly communicative” -- keeping everyone up to date with the latest product marketing wins, losses, and initiatives.

      You are comfortable working remotely as part of a small team, with a high level of autonomy. You can devise your own schedule and effectively manage your workload based on the biggest opportunities and company objectives.

      When you’re in the wrong or make a mistake you can admit it. You can articulate why it happened and how you’ve learned from the experience. 

      You are in a European or American timezone.

      Above all, you understand that your success—and our success—hinges on the satisfaction and loyalty of our customers. 


      About The Role

      You will be responsible for championing the features and benefits of the Close sales platform through our marketing messaging and market positioning. You’ll work closely with Danny (Director of Marketing) and our motley crew of marketing crushers. 

      Just some of the things that will come across your [metaphorical] desk…

      Main KPIs

      > Product marketing impact on new trial signups (On-site testing and website updates, email marketing campaigns, increase inquiries from software review and industry sites)

      > Product adoption (free to paid + user activation within app)

      > Product launch/update success metrics (per launch)

      “Product superstar, that is what you are…”

      > Develop messaging, positioning, and competitive differentiation of our products in the SaaS/sales market. Own all on-site messaging. Devise the go-to-market strategy for all product launches and feature updates. Oversee the tactical execution of each GTM strategy.

      > Stay on top of the latest trends and tech advancements in the sales and CRM space. Communicate these learnings across the organization, including to our Product, Customer Success, and Development teams.

      > Identify new verticals and areas for business and product expansion. Champion all marketing efforts that relate to these growth initiatives.

      Corner the market[ing]

      > Own the product messaging in all of our marketing campaigns and corresponding collateral, which may include, but is not limited to, email, social media, blog posts, sales enablement content, and landing pages.

      > Dive deep into our customer acquisition strategy and execution, driving new trial sign-ups via smart, empathetic product/feature messaging and content. Must be comfortable devising and executing tactics to bring customers down the sales funnel.

      > Work closely with the marketing team to ensure that these brand and product value propositions are communicated consistently across everything we do.

      > Work alongside Product and Customer Success teams to identify key verticals, customer personas/roles, and geos for nuture/expansion. Define and produce the content for SEO-optimized industry-specific landing pages, CRM comparison pages, paid/display ads, other marketing materials, to effectively reach these cohorts.

      > Identify marketing website tests and updates to increase visitor conversion rate (visitor to trial signup). This includes, but is not limited to, A/B testing via copy and messaging, videos/images, and modifications to page designs.

      > Work alongside the marketing content team to identify middle and bottom of the funnel content opportunities such as product-focused white papers, blog posts, videos, and more.

      > Develop, nurture, and execute on partnerships with other vendors in the B2B SaaS and product space (online co-promotions, co-branded content, event sponsorship, etc).

      > Champion our customers via the collection and production of testimonials, case studies, and customer profiles (determining the best way to showcase them -- images, video, etc).

      > Generate verified product reviews from our customers for product comparison and online community websites like Capterra, G2Crowd, and Quora. Monitor and ensure our visibility on these, and other, SaaS review/comparison sites.

      Requirements

      > 4+ years experience working within a tech or SaaS organization (extra points if B2B, extra extra points if you can show a correlation between your work and company growth during your time there)

      > 2+ years in a product marketing role, with a track record of successfully taking products to market (devising and executing a GTM strategy)

      > Strong passion for product and ability to ‘speak the same language’ as Product and Development teams (“Scrum, Agile, Javascript, APIs, sprints”, etc, etc)

      > Project management expertise—can coordinate and juggle a variety of projects from conception through production and ensure alignment with other internal teams (Product, Customer Success, Sales, etc).

      > EXPERT command of the English language (written and verbal), with the ability to write in a wide variety of styles. Must be a copywriting pro—masterfully creating short, value-packed, relatable content to drive new conversions.

      > Foundational knowledge of common marketing analytics and campaign management platforms (analytics, popular ESPs, ad networks, social platforms, etc)


      Bonus points for the following skill sets:

      > Front-end coding (HTML/CSS/JS, GitHub)

      > Design and video (editing, Photoshop, graphics creation, etc)

      > Familiarity with SaaS finance and reporting 

      Why Close?

      > 100% Remote (we believe in trust and autonomy)

      > 2 x Annual Team Retreats ✈️ (Lisbon Retreat Video)

      > Competitive salary

      > Medical, Dental with HSA option - 99% premiums paid (US residents)

      > 5 Weeks PTO + 6 Government Holidays + Dec 24 - Jan 1 Company Holiday

      > Parental Leave (10 wks primary caregiver / 4 wks secondary caregiver)

      > 401k matching at 4% (US residents)

      > 1 month paid sabbatical after 5 years

      > Our story and team 🚀

      > Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

    • At Draftbit, we believe that software should be a democratizing agent that makes it possible for anyone to turn their app ideas into reality.

      Draftbit is a collaborative product development tool, focused on mobile apps. Our platform allows technical and non-technical teams to work together to build native mobile apps. Apps built in Draftbit produce high quality React Native code that can be exported at any time so you can build inside and outside our platform.

      Backed by world-class investors (including Y Combinator), we have aggressive growth goals and are looking for a Product Manager to help us achieve our vision.

      About The Position:

      We’re looking for the first Product Manager to join our small but fast-growing team. Since you know the PM role differs greatly across companies, here’s how we’re thinking about this opportunity:

      • This isn’t a product leadership position, at least for the foreseeable future. Our co-founding team will continue to guide our product vision and set our priorities.

      • As a result, the PM’s core responsibility will be to turn those priorities into features by collaborating with design, engineering and the org as a whole to ensure we’re accountable to product goals and commitments

      • The PM won’t own the roadmap, but they will own the execution of that roadmap. We know that successfully shipping great products involves many micro decisions after the macro priorities have been set - the PM will be tasked with owning these micro decisions to ensure our team stays unblocked and focused

      • Over time, we expect this PM to assume more leadership of the product as we grow

      About You:

      Our ideal Product Manager has experience with technical products, has an extreme attention to detail, concisely communicates complex concepts, and is an exceptional collaborator.

      You’re probably a great fit if:

      • You’ve been a software engineer on a product team or managed a technical product

      • You have a high EQ who others would describe as the best collaborator on your team

      • You've likely been the go-to person on a team that everyone counts on to ensure things get done

      • You value self-management, execution (over perfection), speed, and personal reliability

      • You’re able to take an idea and run with it, rather than just following instructions

      • You're comfortable working in a startup environment, probably because you've worked at one (bonus points if you’ve ever started/run a business before)

      • You're excited about Draftbit and our mission. We want people who bring new ideas to the table and care about what they are building.

      Additional Details:

      • This is a full-time position that can be based at our Chicago HQ, San Francisco office or remote.

      • Note: You'll need valid U.S. work authorization to join us.

      Some of our perks are:

      • Full health, medical, dental, and vision coverage - we pay 99.9% of your premiums and 50% of dependents’ premiums.

      • Unlimited sick, personal, and vacation days. And we can flex on hours or accommodate special considerations.

      • Standing desks for all and the equipment of your choice

      • Chance to work with decent, fair, and flexible people

      We believe in fair pay and transparency, and we anticipate this position's compensation to be between $75k to $135k in cash and .25% to .75% in equity, depending on experience.

    • Jobbatical (Europe or India)
      5 days ago

      Jobbatical (https://jobbatical.com) is looking to change the way immigration works across the World. We are based in Tallinn, Estonia (one of the most advanced digital societies of the world today and one of the fastest growing startup community).

      We are looking for a Product Manager who can help us build the world’s leading Immigration platform that can tame the monster of Immigration and make the whole process simple for our clients and their employees.

      About the Job 

      We need you to provide Product finesse to help build the Immigration products. 

      You will be pivotal in both thinking about where to take our products next and also planning and executing a path for it.   

      We want you to:

      • Define irresistible experiences to meet customer success and revenue goals

      • Gather and prioritize product and customer requirements

      • Execute the Product roadmap throughout the development lifecycle

      • Take ownership of your part of the product

      • Define metrics that measure product performance

      • Make decisions based on data and experience of our customers and users

      • Work closely with engineering, sales, marketing and support

      About you 

      We would love to have a detailed chat with you if

      • You love finding innovative solutions in crunch situations and getting things done !

      • You have at least 4+ years of experience as a Product Manager, Product Owner, preferably B2B products/platform products

      • You understand the difference between developing features and solving problems

      • You care about agile software processes, data-driven development, and responsible experimentation

      • You have a proven record of taking ownership of multiple parts of products

      • You have great attention to detail while staying focused on the long term goal

      • You have experience with web analytics tools

      • Have worked with data science models in your past products

      Where will you work from

      • We are ok if you have remote experience and would like to work remote.

      • We prefer however that you are based out of our HQ Tallinn(Estonia), where our Engineering team works out of or out of India, where our Head of Product, is based.

      About the pay and benefits

      • Love, care and a lot of attention (we are looking forward to a superstar who can lead our Immigration platform)

      • Great compensation. A good salary, equity options, and (if you need it) all the help with the relocation. Obviously. 

      • Self-care budget. A budget for books, gym, and Uber rides for when you want to treat yourself to a night out.

      • Setup of your choice - Laptop, peripherals, headphones and other needed hardware. 

      • Time for yourself. 28 days of paid vacation, 3 mental health days a year, and generous parental leave.

      • Flexible Work. Work from home or in our spacious office in the coolest part of town.

      • Annual offsite in Tallinn. Karaoke included.

      • Working with a kick-ass team that is passionate about making our Immigration simpler !

    See 54 more Product jobs
  • All others (56)

    • Today

      Do you enjoy working with data architecture, migrations, scripting, and servers? Are you enthusiastic to push the web forward, and better yourself? We are also passionate about the web here at WebDevStudios, so let’s chat.

      YOUR DAY-TO-DAY

      • You are primarily responsible for migrating data from one web application to another according to specifications outlined by the client and defined by our Technical Strategist during the Discovery Phase.

      • Data Engineers work alongside a Project Team and other partners during the entire development life cycle of a project, as well as a supporting the project after it ships.

      • Technologies you’ll be working with include: Docker and containerization, CI orchestration tools, Linux servers, Relational databases, PHP7, Composer, etc

      QUALITIES THAT MATTER TO OUR TEAM:

      • A positive attitude, a good work ethic, and enjoy helping others

      • Not afraid to ask for help, teachable, a quick study, and have the ability to be flexible when “stuff happens”

      • Understand deadlines and can complete a variety of tasks throughout the week

      • Willing to participate in company paid training courses to further their skills

      • Excited about contributing back to open-source technologies

      • Comfortable communicating via Slack and participating in video calls with their team while working remotely

      RESPONSIBILITIES

      • Migrate data from one web application to another (e.g., a Drupal to WordPress migration)

      • Maintain our development, CI, and deployment infrastructure

      • Optimize client production infrastructure for maximum speed, scalability, and maintainability

      • Meet documented deadlines and complete tasks in accordance to project milestones

      • Work directly with Technical Strategists, Project Managers, and Senior Engineers on data architecture and application infrastructure

      • Communicate the status of your work to Project Managers and participate in a project team and department calls

      • Keep an accurate record of your time with our time tracking software

      • Be available during normal business hours

      • Able to work remotely, with a strong emphasis on communication and organizational skills

      REQUIREMENTS

      • You have 2+ years professional experience as a Data or Backend Engineer

      • Expert level experience with data extraction, transformation and loading from various sources

      • Expert level experience with WordPress plugin and theme structure, template tags, custom post meta, internationalization, and escaping/sanitization of data

      • Expert level experience configuring and administrating relational databases like MySQL and MSSQL

      • Experience analyzing and architecting new and existing data and recommend improvements

      • Experience providing best practice guidance for data technologies

      • Experience with PHP/Bash/WP-CLI scripting to link, migrate, and process data

      • Experience with Jenkins/CircleCI/Buddy and other orchestration tools

      • Experience using AWS, Google Cloud, WPEngine, Docker and other services and tools

      • Experience with Algolia Search, ElasticSearch, Redis, or Memcache

      • Experience with local environment setup for web application development, including Docker

      • Experience with Git version control and branching strategies

      • Experience creating monitoring strategies for infrastructure

      • Ability to use a wide variety of open source technologies and tools

      EXTRA CREDIT

      It’s not required, but experience or interest in the following would be nice:

      • Can read, understand, and write modern PHP and JavaScript

      • Have worked on high profile WordPress web applications before

      • WordPress plugins like:

      • Advanced Custom Fields

      • Beaver Builder

      • CMB2

      • Gravity Forms

      • Yoast SEO

      • ADDITIONAL DETAILS

      • REST APIs, especially the WordPress REST API

      • Postman or other REST API tools

      • GraphQL

      • Dress code: pajamas, if you like.

      • This is a full-time, salaried position.

      • Full-time employees enjoy benefits such as Medical/Dental/Vision, Paid Time Off, 401K, Hardware stipend, and more!

      • Pay rate is based on experience and abilities.

      • Lots and lots of informal GIF sharing.

      • OH, THE BENEFITS

      We know the value in supporting our employees’ holistic well-being, and we make sure our benefits package reflects our commitment to our team.

      • 100% Paid Medical

      • Paid Sick Leave

      • Unlimited Flex Time

      • 25 days paid time off

      • Work from anywhere

      • Employee 401k

      • Continuing Education

      • Parental Leave

      • Annual Company Retreat

    • Qntfy is looking for a talented and experienced Project Manager (PM) to join our behavioral science team. PMs bridge the gap between our customer-facing team and engineering staff. They translate customer requirements into technical and manage the development and delivery cycle. Qntfy is a young and growing organization. As such, we are looking for a candidate  who is interested in working to further define their role and how it fits into the company. This role will specifically be responsible for working with data scientists and software engineers to deliver products and services to our behavioral science customers. Candidates should have a mix of technical and project management experience. Experience with an agile planning process, GitLab (or other other issue tracking tools), AWS, Kubernetes, Python, and Go are will be helpful in performing the duties of the role.

      Responsibilities

      • Manage the technical development of projects and the delivery of products and services.

      • Lead planning and design sessions with key stakeholders to translate customer requirements into features and tasks

      • Coordinate internal and external schedules to establish delivery timelines and development priorities

      • Communicate effectively with customer leads about progress and requirements, document decisions and progress, and champion transparency

      • Ensure that research and development is conducted with the highest possible standards while building iteratively

      • Work across teams to identify synergies, foster new capabilities, and build consensus

      Qualifications

      • BS or Master's degree in Computer Science, related degree, or equivalent experience

      • 5+ years experience with software development and technical project management

      • Excellent organization skills and ability to document software and processes

      • Strong work-ethic and passion for problem solving in the real world

      Preferred Qualifications

      • Professional experience in the behavioral sciences, marketing, or healthcare industries

      • Experience working in small and/or distributed teams

      • Strong written and oral communication skills

      Qntfy is committed to fostering and supporting a creative and diverse environment. Qntfy is an equal opportunity employer, and as such will consider all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

      U.S. Citizenship Required

    • Coins.ph (APAC)
      2 days ago

      At Coins, we are driven by our vision of a world where everyone has access to financial services. Founded in 2014 in the Philippines, Coins customers have access to a mobile wallet and services such as remittances, mobile air-time and bill payments. The company has one of the country's largest cash distribution networks, operating through over 33,000 partner locations. We aim to improve people's everyday lives through convenient, accessible, and approachable financial services. Providing our users with a stellar product and excellent customer experience is at the heart of our business.

      We are a fast-growing startup looking to work with passionate, motivated professionals in improving our products and accelerating financial inclusion in Southeast Asia.

      We place great value on open communication, work ownership, and continuous learning on the job.

      Who you Are

      • We are looking for a highly enthusiastic Data Scientist to join our growing data team.

      • You will be responsible for the development, maintenance and continuous improvement of machine learning models.

      • We actively seek individuals who are high in industriousness and high in orderliness, with an intrinsic interest in the design and evaluation of field experiments at scale.

      • The ideal candidate works well without supervision and is capable of both having independent thoughts and acting on them.

      Responsibilities

      Work closely with data engineering team on delivering Machine Learning applications in production, and evaluating them.

      Required skills

      • Advanced data manipulation and data visualization skills in either R or Python

      • SQL

      • Exploratory Data Analysis (EDA)

      • Understanding of probability and statistics

      • Reports in either Rmarkdown or Jupyter Notebooks

      • Causal inference

      • Feature construction for supervised learning projects

      • Ability to explain representation decisions, optimization decisions and evaluation decisions in ML projects

      • Domain knowledge in at least one functional business area (e.g. marketing, finance, operations etc)

      • Strong knowledge of data-science tools and libraries in either:

      • A. R (dplyr, tidyr, ggplot2, caret, glmnet) or

      • B. Python (scikit-learn, numpy, pandas, seaborn etc.)

      Skills good to have

      • Understanding of transfer learning, unsupervised learning, text-mining

      • Understanding of the difference between competition ML and production ML

      • Understanding of business intelligence

      • Understanding of data intensive applications in general

      • Experience using data processing engines (Spark/Flink/KSQL)

      • Understanding of ML tools such as Tensorflow, Keras, xgboost

      • Managed services on the cloud (AWS, GCP, Azure etc)

      • Docker, Kubernetes

      • Knowledge of Linux and command line tools

      • CI/CD

      Our work environment

      • Remote friendly

      • Flexible schedule

      • International geo distributed team

      • Infrequent business trips to SEA countries

      • AWS

      • Databricks Spark

      • Flexible Vacation

    • 3 days ago

      We are looking for an exceptional evangelist to join our team, where you will help create example analyses and content, and grow Datapane's user-base by engaging with the data science community.

      Datapane helps data analysts share analyses as interactive apps, so we are looking specifically for someone with a technical data background who wants to be more focused on outreach and knowledge sharing. Some experience writing code for data analysis is a pre-cursor, and you should be familiar with the data science toolset, such as Jupyter and pandas. Previous experience of data science blogging would be a great indicator of fit.

      The work will vary day to day, but will include elements of:

      • Planning and developing new data science content, such as writing a best of class analysis for a particular use-case on the platform.

      • Engaging with data analytics and BI communities by speaking to people about use-cases, sharing content, and getting feedback.

      • Identifying important niches and use-cases, and hiring and managing contractors to help build relevant content for them.

      You should like the idea of interacting with customers and the community, planning and writing content, attending and hosting meetups / talks. You'll be working and liaising with a talented team of domain experts, data scientists, and backend engineers, and will have extensive scope to build the outbound messaging for the company and steer the commercial team in the future.

      The role is fully remote and we subscribe to the GitLab global salary calculator: about.gitlab.com/handbook/people-operations/global-compensation/calculator.

      Please note, we are looking exclusively for candidates located within Europe at the moment.

    • Close (North America)
      4 days ago

      About Us


      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster).

      Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 39 high-performing, happy people that are dedicated to building a product our customers love. In order to continually meet our hiring goals, we need a full time dedicated recruiter to join the team. 


      About You


      We’re hiring our first in-house Recruiter to take Close talent management efforts to the next level while serving the incredible team we already have! (80% Recruiting / 20% Retention). As an ambassador of Close, you’ll be representing our team, culture, and brand. You should have a commitment to integrity, friendly-strength, and team building. 

      You have a proven track record of successfully recruiting for a remote, SaaS or tech company. You’re someone that showcases a high level of discernment, exceptional attention to detail with strong follow-up and follow-through. 

      You are comfortable working remotely as part of a small team, with a high level of autonomy. You can devise your own schedule and effectively manage your workload based on the biggest opportunities and company objectives.

      As Close's Recruiter you will be the main point of contact for all candidates and team members involved in recruiting and therefore anticipating needs on both sides is a critical part of this role. You’ll report directly to the Director of People Ops, Mary Hartberg and work closely with all hiring Managers at Close. 


      About The Role 


      Attracting top talent for Close is a recruiter’s dream. Our most recent team insights survey rated satisfaction of working at Close 9 out of 10 🌟Our organization is committed to providing a healthy and diverse work environment - read more in our Guide To Us and Glassdoor reviews. 

      Requirements

      • Proficiency with an ATS (Greenhouse or Lever preferred) 

      • Exceptional written and spoken English 

      • Successful experience sourcing candidates, running outbound campaigns and using matching sites

      • Successful experience creating, implementing and conducting interviews

      • Solid understanding of HR practices and labor laws

      Key Responsibilities


      • Work with hiring managers to create job descriptions, interview processes and success metrics 

      • Anticipate the needs of candidates and hiring team

      • Promote, track and manage all active positions

      • Develop and track meaningful KPIs 

      • Work with marketing and people ops on company branding and awareness 

      • Develop and implement a solid strategy for sourcing high-quality candidates and outbound campaigns

      • Develop and curate relationships with recruiting agencies and matching sites 

      • Organize and host live recruiting events and attend relevant conferences 

      • Create partnerships to attract top talent 

      • Develop training for hiring teams 

      • Work closely with people ops to ensure a smooth onboarding process for all new hires

      • Help develop internal programs and initiatives for retention and professional growth 

      • Be willing and available to help people ops team when needed (as a growing organization, we’re still wearing many hats 😁 )

      Why Close?


      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon Retreat Video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Paid parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 


      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 13 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 10 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

    • Zignal Labs (US only)
      4 days ago

      About Zignal Labs

      Zignal Labs is the world’s leading media analytics company, helping companies build and protect their most valuable asset: their brand. With unparalleled data veracity, speed to surface insights and a holistic view of the traditional and new media landscape, Zignal empowers the most innovative communications and marketing teams across the Fortune 1000 to measure the conversation around their brands in real-time, rapidly identify and mitigate reputational risks and inform strategic decision-making to achieve mission-critical business outcomes. Headquartered in San Francisco with offices in New York City and Washington D.C., Zignal serves customers around the world, including Expedia, GoPro, DaVita, Under Armour, Synchrony, Prudential, DTE Energy, The Public Goods Project and Uber. To learn more, visit: www.zignallabs.com.

      About the Role

      As a Data Scientist on our Labs and Data Science team, you will work on data analytics and machine learning projects and be involved in solutions from ideation through research and prototyping up to feature delivery-including data quality measurements and improvements. You will rely on your Scala and Python coding skills to analyze a large amount of media data and build machine learning models. You will use Spark, SageMaker, S3, and ElasticSearch along with your machine learning and NLP skills and apply it to social media, news, blogs, broadcast, and other media sources to empower our users with key insights based on real-time analysis.

      In this role, you will have the opportunity to:

      • Mine and analyze media data from various data sources to create and improve analytical insights, product and application features

      • Measure and improve the effectiveness and accuracy of new and existing features

      • Develop custom data models and algorithms to apply to data sets

      • Extend company quality measurement frameworks and test and improve model quality

      • Coordinate with different functional teams to implement models and monitor outcomes

      • Develop processes and tools to monitor and analyze model performance and data accuracy

      Tech Stack:

      • Scala, Python

      • Spark / Databricks

      • Nice to have: S3, Elasticsearch, Amazon Sagemaker, Amazon Mechanical Turk

      In order to be successful in this role, you will need:

      • Master's degree in Computer Science, Mathematics or equivalent field with 5+ years work experience, or

      • Bachelor's degree with 8+ years relevant experience

      • Strong problem-solving skills with an emphasis on product development

      • Excellent written and verbal communication skills for cross-team collaboration

      • Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks

      • A passion to learn and master new technologies and techniques

      • Coding knowledge and experience with Scala and/or Python

      • Experience with one or more of the following distributed data/computing tools: Spark, Map/Reduce, Hadoop, Hive

      • Familiarity with data quality measurement techniques, and processes

      Plusses:

      • Experience with various natural language processing techniques: parts of speech tagging, shallow parsing, constituency, and dependency parsing, named entity recognition, emotion and sentiment analysis

      • Experience building and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modeling, clustering, decision trees, neural networks, etc.

      • Intellectual curiosity around our business & tech challenge

      Why Join Zignal?

      • Competitive salary based on the work you do

      • 100% employer-paid Medical, Dental, and Vision insurance

      • Flexible time off – work with your manager to take the time you need

      • Subsidized commuter benefits

      • Up to 16 hours of paid time off to volunteer in your local community

      • Learning environment where we value professional and personal development

      • Catered lunches 3 times a week and fully stocked kitchen

      • Our office is located in the Financial District just blocks away from BART

      Applicants must be authorized to work in the United States for any employer. No sponsorship is available for this position now or in the future and or visa transfers now or in the future. Remote option available within U.S.

    • Shield GEO (Europe, APAC)
      5 days ago

      Are you passionate about international business, looking for flexibility and creative freedom?


      Then come and lead our finance team! We are looking for a team-oriented, resourceful and self-motivated person to make an impact in a young, growing company.


      Job Purpose: Head of Finance

      Shield GEO provides outsourced employment and payroll for hundreds of employees in over 60 countries. Our Finance team is the engine that makes sure all our GEO employees get paid on time every month. The team collaborates closely with colleagues in Global Mobility, Subject Matter Experts and Implementation to ensure our clients have a great experience.


      This is a broad reaching role as you’ll be responsible for the smooth operation and ongoing improvement of our three functions within finance. Our Operational team create invoices, process payments and generate payslips. Our SME team resolve issues and answer questions about international tax, payroll and finance. They also setup new GEO employees and process termination payrolls. And our Reporting team handle our internal payroll, company administration and reporting.


      You’ll report directly to the company founders and be a key contributor to our leadership team. You'll have plenty of support from your team leads, the operational and project teams, our systems and our technology platform. All employees at Shield have flexibility about when and where they work. Most of us choose to work remotely with flexible hours.


      Working with Shield

      If you are excited by the thought of playing an active role in a company that provides opportunities to create and innovate, you’re at the right place.


      We’re a remote-friendly company with employees all around the world. We don’t want to be limited by location and are open to hiring anyone from anywhere – as long as it’s a great fit for us and you. Before we get to know you, we’d like to give you a sense of who we are and what is important to us. We hope this helps you decide if you want to be a part of Shield GEO.


      Every person is unique. At Shield GEO, we encourage an inclusive culture that embraces each individual’s differences. We believe that diversity of thought and experience is vital to generating creative ideas, developing effective strategies and making better decisions.


      When hiring we do not discriminate by any unlawful means including, but not limited to, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.

      We offer reasonable accommodations for people with disabilities wherever possible. Our employees are provided with the basic equipment required to give them a comfortable, safe and productive workplace. If you require additional equipment beyond our standard offering we are happy to work with you to try to find a solution.


      We can’t quite show you what it’s like to work with us but you can hear from our employees themselves. Here’re some articles written by our Co-Founder, Customer Success Manager and Digital Marketing Manager.


      Working remotely and flexibly with Shield Geo

      Leave policy

      Work equipment policy

      Workplace Diversity policy

      Do you share our values?

      Our 4 values are integral to who we are. Our company culture is constantly evolving, every person who joins us adds something unique to our culture. But our values are shared by all Shield GEO employees. Do these values resonate with you?


      Grow

      We believe that personal growth and company growth go hand in hand. We look to foster our own growth and help grow the company. Every day is an opportunity to face a new challenge and get a little better. In our world of international employment it is impossible to know all the answers. Instead of trying to know everything, we focus on knowing how to solve problems. When mistakes happen we know it’s all part of the learning curve and we seek feedback to help us improve. We keep an eye on the big picture so we can identify improvements to processes and systems. As the problems become larger and more complex, it means that we’ll need more flexible and agile minds to come up with solutions.


      Own It

      We are self-motivated and love to see tasks to completion. Our managers and team mates are often in different time zones, and that’s ok! We aren’t afraid to step up when things get a little tough. We don’t like to micro-manage or be micromanaged. We trust our team mates to carry out their part of the process. We are responsible for our own workload and making sure we get our most important things done each day. If we get stuck we proactively seek help. And we show our reliability and accountability by keeping our systems updated. This also means our results can speak for themselves.


      Do The Right Thing

      Our clients trust us with compliance on their most important asset - their employees. This is a big responsibility! Doing the right thing means often times we choose a harder path and see it through to the end. It means we are open with our colleagues, clients and suppliers about bad news just the same as we share good news. And sometimes doing the right thing means we have to make decisions that will upset the very person we are trying to help. It’s a high standard but we stand by this very strongly. Doing the right thing also means considering how our actions impact those around us.


      Be Human

      We are a service business and helping people is at the core of everything we do. We pride ourselves on how we interact with colleagues, service providers and clients. We recognize that in all areas we’re dealing with real humans.


      We know that working remotely and dealing with such a mix of people around the world is challenging. We know that if we are having trouble understanding someone, they are also struggling to understand us. Empathy is fundamental to helping us discover what people mean and how they are feeling. To avoid misinterpretation we assume best intent in others.


      Because so much of our communication is written and asynchronous, we default to over-communication. This means we give extra details because we don’t leave people guessing. We make sure our words are clear and easy to understand. And we are kind to our fellow humans.

      Your Background

      • More than five years experience within Finance

      • More than five years experience in a leadership role

      • International tax or payroll experience required. You must be very familiar with concepts related to the employment and payroll of workers in multiple countries like; employer social security; foreign exchange; gross ups; and expense reimbursements.

      • Specific experience of employment and payroll in any of the following countries is an advantage; Australia; Canada; India; Singapore; UK; and USA.

      • Comfortable with technology. We are mostly remote and we rely on a bunch of applications and communication protocols to keep connected. That means video conferences and voice calls (Zoom), chat and messaging (Slack, Skype and Salesforce Chatter), shared documents (Dropbox). You’ll likely be working by yourself during parts of your day without access to tech support.

      • Experience with Salesforce or Xero is helpful but not essential.

      Essential Characteristics of this role

      • Excellent written and verbal communication skills and the ability to absorb information quickly. Because we are distributed across 9+ time zones and often working asynchronously clear and detailed written communication is particularly important.

      • Able to prioritize effectively and work autonomously while coordinating with an international team.

      • Able to both create and improve processes and workflows as well as coach your team on the same.

      • Exceptional attention to detail.

      • Ideally located between UTC+3 and UTC+8 time zones

      • Some flexibility in working hours. We discourage overtime work and you will only be expected to work a standard number of hours each week. But we have clients and colleagues all over the world so sometimes you will need to be on calls in the morning or evening.

      Responsibilities

      Finance

      • Ensure Shield GEO finance delivers a reliable, efficient and customer focused service.

      • Line management of the 3 finance team leads.

      • Encourage growth for finance team members.

      • Setting the direction for the teams and supporting their ongoing progress.

      • Agreeing and taking ownership of financial growth goals. This will be done in conjunction with the company owners and the leadership team.

      • Build and maintain collaborative working relationships with our leadership team and other colleagues.

      • Act as a point of escalation for finance team leads.

      • Encourage the finance team to represent Shield GEO’s values in their day to day work.

      • Other ad-hoc duties

      Operational

      • Support Operational team lead in the creation of hundreds of invoices and payslips each month

      • Prepare the team, processes and systems for growth as we continue to scale

      • Work with the operational team and our technology team to introduce automation and process improvements

      SME

      • Support our Subject Matter Expert team in resolving the hundreds of cases raised by our Clients, GEO Employees and Service Providers each month

      • Assist in resolving escalated issues

      • Work with SME team and other departments to identify ways to reduce volume of issues and improve issue resolution times.

      • Identify and develop future Subject Matter Experts within other finance teams.

      Reporting

      • Support our Reporting team in creating monthly profit reporting, audit, tax filing, , internal payroll, insurance and compliance for 3+ corporate entities with more to come

      • Include financial goals in reporting and track progress

      • Work with Reporting team to analyse historical performance and identify trends

      • Jointly identify opportunities to improve reporting processes and introduce automation

    See 49 more All others jobs