Remote, ideally located in the UTC -4 to -6 region 

Snowplow enables you to track any event data; ask any question of that data and use any tool you want to answer it. We want to empower people and companies to do transformative things using data. 

As a company, we have almost doubled in size over the last 18 months and we’re not looking to slow down. To support our growth, we are now looking for an SRE (Site Reliability Engineer) to join our Tech Ops Team. You’ll be taking the lead on all things AWS including development and improvements of the current stack and rolling out new features - all whilst keeping these environments running smoothly. We would love to hear from you if the idea of programmatically controlling thousands of production environments excites you!.

The Opportunity: 

Our Private SaaS offering has grown significantly over the past year and we now orchestrate and monitor Snowplow event pipelines across more than 150 customer-owned AWS & GCP sub-accounts.  Each account has its own individualised and optimised stack and all are capable of processing many billions of events per month.

We are looking for another SRE to help us grow to managing 1,000 and then 10,000 AWS, GCP & Azure accounts. You will be pioneering solutions to managing estates of this size through cutting edge monitoring and automation. You’ll work closely with our Tech Ops Lead on all aspects of our proprietary deployment, orchestration and monitoring stacks.

Tech Ops has two areas of responsibility: the centralised services we provide customers and their pipeline infrastructure hosted in their own AWS or GCP accounts.  Within both domains we are striving to increase service reliability, fulfil customer requests in a timely fashion, and automate recurring tasks.  Task automation is essential as our customer base grows, because our infrastructure estate scales linearly with our customer numbers, unlike most software businesses.

The challenge of automating the maintenance and deployment of thousands of individualised stacks is an enormously ambitious undertaking and a hugely exciting infrastructure automation challenge!

The environment you’ll be working in:

Our company values are Transparency, Honesty, Ownership, Inclusivity, Empowerment, Customer-centricity, Growth and Technical Excellence. These aren’t just words we plucked out of thin air, we came up with them together as a company and are continually looking to find new ways to weave these into our day to day operations. From flexible hours and working locations to the way we give feedback, we’re passionate about building a company that supports both company and individual development.

What you’ll be doing:

• Maintaining and developing our growing Terraform infrastructure-as-code stacks which we use to deploy infrastructure for all internal and client use cases

• Maintaining our internal infrastructure stacks which include the HashiCorp suite as well as our Snowplow Insights UI and VPNs

• Participating in our on-call rotation to help us serve our client base 24/7

• Taking rotations of L3 Technical Support where you will be responsible for triaging and dealing with infrastructure issues

• Handling high-severity internal or customer incidents, ensuring we meet all SLAs

What you bring to the team:

• Has worked with AWS in a production capacity - experience in GCP and/or Azure is a bonus

• Has worked with Terraform, CloudFormation or some form of infrastructure-as-code tooling

• Any experience with the HashiCorp stack (Vault, Consul, Nomad) and understanding their role in infrastructure automation is a bonus

• Has worked with Docker and is familiar with container-based architectures

• Knowledgeable about the Linux operating system and how to manage servers in a production capacity

• Knowledgeable about Cloud networking principles and how to troubleshoot issues in this space

• Comfortable scripting in one or more of: Bash, Python, Ruby or Perl

• Comfortable programming in one or more of: Java, Scala, Golang or Python

What you’ll get in return

• A competitive package based on experience, including share options

• 25 days of holiday a year (plus bank holidays)

• MacBook or Dell XPS 13/15

• Two fantastic company Away Weeks in a different European city each year (the last one was in May 2019 in Lisbon)

• Work alongside a supportive and talented team with the opportunity to work on cutting edge technology and challenging problems

• Grow and develop in a fast-moving, collaborative organisation

• Enjoy fun events in and around London organised by our Cultural Work Committee

• If based in London, convenient office location in central London (Shoreditch) and a continuous supply of Pact coffee and healthy snacks

Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

ABOUT THE ROLE:

We’re looking for a Full Stack developer who could take on a key role on our team. Our Full Stack developer must have knowledge in all stages of software development, frontend and backend. You’ll be working alongside other engineers and developers, collaborating on the various layers of development of our project.

QUALIFICATIONS:

• BS in Computer Science or equivalent with strong experience

• React, SQL Required

• CI/CD Tools (Jenkins, Travis CI)

• Code Quality Tool, i.e Code Climate

• Must have strong experience with Agile & SDLC

• Strong knowledge of HTML, CSS, Javascript

• Strong experience with MVC frameworks. Infrastructure, system admin, and performance tuning experience

• Experience working with internal and third-party APIs (REST, SOAP, JSON, OAuth)

• Unit testing is a plus

• Knowledge of CMS & CRM systems

• Experience working with relational databases, complex queries, and database normalization

• Ability to write clean, scalable/modular code through source control.

• Experience with Jira is required

• Ability to follow directions and adheres to timelines and project plans.

• Good communication skills, ability to mentor and work collaboratively

Do you want to make a service that better connects the world through language? Do you want to contribute to making advancements in the way the world communicates? To take this to the next level and turn Paradi into the default tool for multilingual communication, we need a passionate developer to join our team.

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full Stack Developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications and working alongside graphic designers for web design features, among other duties.

About BigBinary

BigBinary is a leading web and mobile app development firm, led by 2 of the top 100 worldwide contributors to Ruby on Rails. Specializing in Ruby on Rails, React, and React Native, BigBinary has been invited to speak at over 27 programming related conferences worldwide and is one of Inc. 5000's fastest growing companies in the USA. BigBinary has also led multiple clients to and through acquisitions, as well as has helped venture-backed clients raise tens of millions of dollars. Our Blog is a strong voice in the Rails community and our blogs have been shared by publications such as Ruby Weekly, Ruby Inside, Postgres Weekly and industry leaders, such as Matz.

Job Summary

We are looking for Quality Assurance Engineers to join BigBinary.

Responsibilities

• Develop automation test scripts using JavaScript and Selenium.

• Write clean, secure, efficient and maintainable automation code.

• Build and maintain framework and inventory of automated test suites.

• Build automation code after performing manual testing.

• Primary point of contact for triaging automation failures and bring them to resolution.

• Design automation test reports, risk identification and defect analysisto communicate with project managers, developers and stake holders.

• Collect automation failure metrics, analyze root causeand recommend corrective measures.

• Technical knowledge on testing tools to successfully debug automation test scripts and avoid false positives.

• Work closely with Development, Product management,3rd Party Vendors and Functional QA Teams.

• Act as the knowledge expert and staying up to date with trends and technology in software testing frameworks.

Requirements

• At least 6 months of working experience in the field of QA automation using selenium.

• Working knowledge of Git and GitHub.

• Ability to learn and write production-ready code.

• Ability to pay attention to detail.

• Have good communication skills and problem-solving abilities.

• Benefits & Perks

• Competitive salary.

• Remote work. Remote work is not available to candidates who would be joining BigBinary straight out of college for a period of one year

Looks like Bigbinary might be a great fit? Apply here https://neerajsingh621643.typeform.com/to/kl28vr

How about working with us to revolutionize how companies listen to their employees and create more engaged workforces?

Hyphen (gethyphen.com) is a Bay Area-based provider of employee experience measurement software (SaaS), specialized in helping organizations listen to the true voice of their often-distributed workforce. We augment Human Resources and managers with insights into the drivers of engagement and retention in their teams and an action planning process to remedy issues effectively and move the needle for everyone.

We are a startup of about 30 people, including Product Management, Engineering, Sales, Marketing and Customer Success. We have offices in San Francisco (California), Raleigh (North Carolina) and Bangalore (India).

With 70+ customers, we have reached significant revenue milestones and got funding from investors like 500Startups, Bleu Capital and Eileses Capital.

What you're going to work on

• You are going to help our North America customers get the best value from Hyphen, working in tandem with our Customer Success Managers to continuously, improve, implement, customize, debug the product, especially for our largest enterprise customers (2,000+ employees).

• We have web apps and mobile apps, for employees and managers. Everything in JavaScript/TypeScript. We do tons of integrations with other systems (bots, APIs, auth, SFTP...) and have many exciting tech initiatives in our roadmap, which you would be part of. We are always looking to bring our product to new highs with more automation, more integration, better UI/UX, more advanced quant and qual analytics, more efficient workflows, etc.

Join us and participate in a unique adventure.

• Hyphen is 4-year-old and we already have a great product deployed in 70+ customers.

• We are located in downtown San Francisco across the street from the LinkedIn headquarters, where all the startups and VCs rub elbows ;) We can promise you the time of your life!

Experience required

• Self-starter, with ability to figure stuff out, roll up their sleeves, diagnose issues, learn on the fly

• Strong understanding of Typescript and NodeJS

• Good working knowledge of MongoDB

• Exceptional debugging skills

• Exposure to Heroku/AWS

• Exposure to TDD practices

• Comfortable working with a distributed team

Looking forward to meeting you!

Flyreel is a funded, early-stage startup that has developed the most advanced Artificial Intelligence solution for property analysis and home inspections that helps insurance carriers better manage risk and helps insurance policyholders get the right level of coverage. Our AI assistant guides homeowners through scanning their home using their smartphone’s camera and our proprietary computer vision technology. As users pan across the interior and exterior of their property, our AI documents their home’s contents and structural details while highlighting risks, hazards and more.

We’re a small but growing team with a rapidly expanding customer base. We’re hiring top US-based software engineers for a number of exciting remote-work opportunities to develop and deploy cutting-edge web, mobile, and AI technology at scale.

Requirements

We’re looking for a senior-level JavaScript engineer with experience in:

• Node.js (API development)

• Express

• Mocha (Test-driven development)

• Mongo

• React

• Docker or Kubernetes (nice to have)

Applicants should be:

• Able to translate business requirements into technical specs

• Able to bring creativity to the decision-making process

• Able to work efficiently in a startup environment

• Able to guide stakeholders on best practices

• Comfortable working in remote-work environment

The role will be focused on:

• Developing and improving our API’s

• Developing enterprise-level API integrations

• Implementing new features in our React-based web application

• Creating a scalable development workflow as we hire more developers

Our ideal candidate will have experience with:

• Developing and maintaining Node-based API’s

• Building scalable backend systems in JavaScript

• Leadership experience setting and maintaining development standards

• Launching and maintaining React applications

• Writing clean, reusable code

• Programming with distributed databases

• Deploying and managing workloads on a cluster management system such as Kubernetes, DC/OS, or OpenShift

Benefits

• Opportunity to join a growing, healthy startup and team that loves what they do

• Modern tech stack and engineering team that invests in each other's growth

• Opportunity to work with the best of today's technology (Machine Learning, Computer Vision and more)

• Continuous and learning opportunities

• Competitive salary

• Competitive equity incentives

• Health benefits

PocketSuite is a YC-backed mobile platform for service professionals, independent businesses, freelancers, contractors, gigsters, part-time, and other non-traditional workers - helping them message, schedule and collect payment from their clients. PocketSuite empowers the U.S. market of 57 million freelancers, generating $1.2 trillion in sales with online platforms for running their business. Over 4 million appointments booked, $184M in payments processed, 18 million messages sent for businesses running on PocketSuite today. We are the stickiest SMB platform in the market. Once businesses onboard, they never look back.

Who are we looking for?

We are recruiting a founding engineer to help thousands [and growing] of small businesses run their business in a new, mobile optimized way. You will be working on any number of exciting projects from building industry leading (and App-Store featured) native mobile applications to building high performance, scalable backends for getting freelancers new clients, locking in recurring income, getting payments processed fast, growing their business. You are also helping to shape the next generation of business productivity and consumer convenience tools for the Fortune 10M (in the U.S.) and 750M globally.

What will you be doing?

• Develop our mobile applications [Objective C, Android]

• Develop our payments, messaging and scheduling stack

• Develop our machine learning stack for payments and scheduling

• Develop & roll out unit test coverage in both mobile & backend stacks

• Build internal tools for code deployment, customer on-boarding / retention

Are there any requirements?

• Bachelors degree in Computer Science [or equivalent]

• Expertise in at least 3 of the following: Objective C [iOS], Android, Python, SQL, Machine learning

• No one (reasonable) you know would describe you as an asshole.

• Every engineer you've worked with would rank you in their top 5

• You should be able to ace our basic technical interview [no puzzles, no tricks]

• You sleep in between release cycle

• Your not into shining new things and Tech Crunch headlines

• You are all about building systems that create real value for real people - over the long term

• The details matter to you [premature optimizations, pixel level precision] and you take lots of pride in your work.

Who we are?

1) Engineers and product obsessed - we loathe over-engineering, we cringe anytime a customer reports a bug and we release new versions every 3 weeks.

2) We love our customers - solving their problems and helping them grow and succeed in a rapidly changing market. Oh yeah we also love their 5 star reviews.

3) We love disrupting the status quo - desktop solutions are so last year and we believe everyone globally in the industries we're going after will be using a mobile app as their primary business tool by 2025.

4) We believe only three things matter as we build out our business: building a great product, delivering awesome customer service and a killer instinct for communicating what we do to the market.

Do you have 3-5 years experience as a Linux system administrator or system integrator? Can you fix application servers, database servers and Ubuntu servers? Are you a creative problem solver who relishes the chance to make a difference? 

Read on for your opportunity to become a key component of our operations.

Sourcefabric is looking for a System Administrator (remote, GMT +9 to +12, GMT -1 to +3) to join our international team and help maintain the systems and security of the independent media outlets we work with. 

We have four open source software projects and offer a range of mission-critical hosted and managed solutions for newspapers, websites, radio stations and publishers all over the world. System Administrators are the backbone of our organisation. 

Sourcefabric provides news organisations with award-winning software, expertise and support to produce it online, in print and on air. Sourcefabric is established as a Czech non-profit organisation with its headquarters in Prague, and representatives in Toronto, Warsaw, and Belgrade.

We offer you the opportunity to:

Work on meaningful open source projects that make the world a better place.

Work with a great team: we are international, friendly, and enthusiastic, have years of open source experience, and your manager understands the software development process.

Work in an environment that allows you to improve your skills and keep up with the latest development technology; we all enjoy learning from each other.

Have your voice heard and considered in the decision-making processes in the company.

 What we’re looking for:

Excellent spoken and written English, with additional languages a plus

3-5 years experience as a Linux system administrator or system integrator. You should know how to install/configure/monitor/optimize/secure/repair the following:

Ubuntu/CentOS/Debian server

application servers: Apache, Nginx, HAProxy, Bind, isc-DHCP, Exim4, proFTPd, SSHd

database servers: MySQL, Postgres, Mongodb, Elasticsearch, Redis

monitoring tools: Zabbix

file system/RAID volumes

server virtualization: LXC, KVM/Qemu

Shell, Ansible Playbook programming

SSL certificate management: creating, revoking, user/web protection

You should know how to troubleshoot software/hardware/network issues to identify where a problem is happening. We are also looking for the ability to integrate different open source applications together.

Other skills you can impress us with include SQL, PHP and Python programming, and/or Amazon services management experience.

Candidates should be based in timezones GMT +9 to +12, GMT -1 to +3.

If this sounds like you, please send your CV, a cover letter and your salary expectations to [email protected]

By sending your CV you accept our Privacy Policy.

We're growing our team and we're looking for great developers who would love the opportunity to join us full time Remote, or in our Bowling Green, KY office. We’re looking for Engineers with deep commercial Ruby experience, who have built high traffic applications, and that like working in cross-functional teams.

You'd be primarily doing backend Ruby on Rails work, but we also expect that you're pretty comfortable working on the full stack. We'd expect you know how to write well isolated tests, you value pragmatic design, want to easily deploy to production and care about writing good software.

Our sites receive a high amount of traffic each month. If you're interested we'd love to give you a role in our company that strives for technical excellence, is relaxed, lets you work from home in your own environment.

What you'll be doing:

Writing clean, well thought out and reliable code.

Lead small, functionally oriented projects containing team members with different skills and levels of knowledge.

You'll work on big projects as well as small maintenance tasks that support our marketing efforts.

Working with the rest of the team to ensure we ship quickly and reliably to production.

Required abilities:

At least three full years experience with Ruby on Rails.

Extensive understanding of HTML and CSS.

Good working knowledge of Javascript (but no Coffeescript required :-)

Working understanding of MySQL/PostgreSQL.

Familiarity with the open source world, especially rubygems and Github. Open source contribution a huge plus.

Excellent online communication skills (Slack, email).

Ability to ease self into an existing codebase instead of having to always rewrite everything immediately.

Willingness to evaluate existing solutions/gems for applicability instead of just jumping instantly on the latest fad (unless it really is better, of course!)

Ability to see the “big picture” and implement solutions that fit into the existing architecture.

Have strong, self-informed opinions when it matters.

This role is available to highly qualified remote workers and local South Florida candidates.

WHO ARE WE?

Launch Potato is a South Florida-based Startup Studio, founded in 2014 with no external investment and a mission to build and scale digital brands. Most recently a winner of the SFBJ Best Place to Work Award and named to the Inc. 1000 list for consistent revenue growth. We own and operate a portfolio of direct-to-consumer brands and use our marketing and technical expertise to reach millions of consumers.

While our headquarters is in vibrant downtown Delray Beach, Florida, we have a unique, international team distributed across several countries, and are a pioneering advocate of remote work. There is a lot to look forward to!

CAREER GROWTH

Work directly with the founding team, 4 Internet Execs who successfully developed and scaled double-digit million dollar online businesses from the ground up

Hands-on training & mentorship with career growth across departments and brands

Company-wide profit-sharing

PERSONAL HEALTH & WELLBEING

100% company-paid dental and life Insurance 

Monthly health insurance stipend and elective vision insurance

Flexible paid time off policies including an additional 10 paid holidays

6 weeks paid time off for maternity leave

TEAM CULTURE

Annual company retreats with the global team

High-performing, transparent, and respectful team culture

Dog-friendly workplace, we love dogs!

YOUR ROLE

As a full-time Senior Engineer, you’ll have an opportunity to focus on development for multiple consumer-facing digital brands that interact with millions of people. You’ll be working with our global engineering team to help us continue to produce highly performant, beautiful web experiences.

As a passionate, humble and self-motivated Engineer that sweats the small stuff, you’re a pragmatic problem-solver, knowing how to find the middle ground between "perfect, but takes forever to code" and "fixes it now, but nobody will ever be able to understand what I did."

SUCCESS LOOKS LIKE

Designing and developing across multiple products, quickly creating a proof of concept, developing a minimal viable product (MVP), testing, and iterating from there

Understanding business outcomes and using business metrics to engineer better solutions

Timely delivery of quality front-end projects ensuring an exceptional user experience, executing in-code visual design decisions to ship code faster

Solving cross-browser/application issues with a positive attitude, and more importantly, identifying and creatively resolving coding challenges to work around them

Working cross-functionally to teach others and answer questions about the front-end proactively

WHAT YOU NEED TO SUCCEED

Minimum of 5 years front-end development experience at agencies, early-stage startups, or companies focused on performance marketing and digital advertising

Minimum 3 years of React/Angular/Vue experience

Expertise designing and architecting front-end applications or complex websites

In-depth knowledge of user experience, usability, and user interaction design

Hands-on experience coding user funnels, customer acquisition funnels, custom SaaS platforms, ad serving technology, and/or analytics platform

Extremely detail, visually oriented and precise in code, communication, and documentation

Want to be part of a profitable, high-growth company? Apply now!

We are proud to be an Equal Employment Opportunity company. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

At Webflow, we have two missions: one for us, and one for the world. We want to enable everyone to create for the web and empower our team to lead fulfilling and impactful lives while we do it. Ambitious? Heck yes. Crazy? Probably. Possible? With your help, abso-heckin-lutely. 

So — where do you come in?

We’re looking for a Software Engineer (hopefully you!) to join our Ecommerce team. In this role, you’ll work with our Mongo/Express backend to unlock new capabilities for our Ecommerce APIs, and enable our users not only to create websites without code, but to build immersive online shopping experiences and to run their businesses.

What you’ll achieve:

Empower your fellow engineers to lead the NoCode revolution and to lead meaningful and impactful lives.

Enable our customers not only to create without code, but to actually run a business—you’ll be creating jobs and helping others find a new career, start that dream business, and put food on the table.

Explore emerging technologies and propose means to apply them to the existing codebase

Collaborate with software engineers, product managers, designers and QA analysts in an autonomous, supportive team environment

Solve problems in a highly technical platform that empowers hundreds of thousands of people, and serves millions of page views per hour

Model, create, and deploy solutions for real people.

How you’ll achieve it:  

You’ll write JavaScript, and work with Mongo and Express.

You’ll model new solutions, troubleshoot problems, refactor existing systems, and collaborate with our front-end and full-stack developers.

You’ll work with a remote-first team (and visit the office whenever you need some human face-time) 

You’ll treat your teammates with respect and value team success over personal success

You’ll use synchronous and asynchronous tools (Slack and GitHub) to enable and contribute to cross-team collaboration

You’ll learn to (if you haven’t already) tolerate dad jokes and puns … at Webflow, they’re everywhere! 

How we’ll help you succeed — and live a fulfilling life in the process

We’ll pay you! This is a full-time, salaried position that includes equity

We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses 

We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days 

We offer flexible parental leave for moms and dads. And for the moms and dads of furry friends, we have #dogs and #cats Slack channels where you can show off your pet!

We will offer you the support you need to help you grow as an impactful engineer and a healthy human being 

Think you’re a good fit for the role?

We’d love to hear from you — even if you don’t meet 100% of the requirements. 

Our customers come from all walks of life — and we want to build a team that reflects the world we want to build for. The truth? We’re not there yet. But we’re committed to building a company that values everyone for, not in spite of, their unique identities, experiences, and backgrounds. We care about and champion diversity because it’s the right thing to do — and we believe that doing the right thing makes our company stronger. 

If you share our values and our enthusiasm for empowering the world, we would love to hear from you and explore the value you can add to our team.

OhmConnect, the leader in consumer energy services, is seeking a seasoned Front-End Engineer and thought leader to join our team in creating innovative solutions that reimagine how people use energy.

Role summary

In your role as Senior Front-End Engineer, you will work closely with product management, business stakeholders, and engineering colleagues to deliver appealing applications with intuitive layouts. As we create new apps, you will play an integral role in decision making on the design, implementation and technology stack.

About us

We were created to improve the lives of people and the health of the planet by reimagining the way we use energy. We are tackling such a grand challenge by solving massive inefficiencies in energy markets, changing how people use and view energy, and connecting smart homes with the smart grid. At OhmConnect, we build products that connect deeply with the consumers and invite them to take action to positively impact the planet, people, and pocketbooks.

What we do

Our products encompass:

• Consumer-facing applications that use home automation control and user behavior modeling to shape consumer energy consumption.

• Integrations with a growing set of devices and appliances - smart plugs, thermostats, chargers, etc.

• Smart Meter data ingestion and analysis for consumer consumption forecast.

• Bidding, monitoring and settlement processes for the energy markets.

Key responsibilities include

• Implement the interactive and visual elements of web and mobile applications.

• Design, develop, test and deploy code that is clean, robust and cross-browser compatible.

• Optimize applications for scalability and speed.

• Build libraries for future use.

• Perform peer code review, mentor junior developers.

• Participate in our agile development process.

• Desired skill set

‍

Expertise in raw JavaScript and modern JavaScript libraries such as ReactJS, React Native, Vue.js or similar.

Good understanding of layout aesthetics.

Advocate of design systems to ensure UI consistency.

Experience with WPO (Web Performance Optimization) and web performance analysis.

Solid understanding of web security, SEO, accessibility and internationalization.

Experience with creating prototypes.

Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, version control systems, build processes, testing, and operations.

Outstanding written, presentation and communication skills. Evangelism experience a plus.

6+ years of experience in front-end development.

5+ years of experience in front-end web technologies.

Bachelor's Degree in Computer Science or equivalent experience.

Nice to have

‍

• Experience with server-side languages such as Python.

• Experience with backend development and DB systems such as MySQL.

What we offer

‍

Remote work environment with offices available for your convenience in San Francisco and South Bay. We are a ‘work-from-anywhere’ business with regular retreats as a team. We require monthly in-person interactions in the Bay Area.

Outstanding benefits package, stock options, and salary commensurate with experience.

A good work-life balance.  Other company perks include unlimited vacation, commuter benefits, parental (both maternal and paternal) leave benefits.

Equal Opportunity Employer who is committed to supporting equality and diversity.

Contact Information: Please submit resume and brief cover letter to [email protected]

Welcome to Planet. We believe in using space to help life on Earth.

Planet’s Apps team is developing systems to better disseminate Planet imagery and imagery products to customers on the Web. The team is responsible for our marquee Explorer application, our OGC web tile services, and various other applications. These systems represent some of the primary ways customers interact with our platform.

This role will be responsible for helping to develop new features for our front end applications and their underlying service infrastructure. Work will be primarily on the front end, but competency in full stack development is preferred. Geospatial experience is a plus. The primary technology stack is Javascript, React, and OpenLayers with services built in Go and Python hosted in k8s on Google Compute Environment. We believe strongly in engineering resilient software through a solid software engineering process.

The Apps team is highly distributed and you will thrive in an environment of remote work and asynchronous communication. You’re expected to have strong written communication skills and be able to develop working relationships with coworkers in locations across several time zones.

Responsibilities:

Build, test, and ship features in a React based front end application

Work with stakeholders in product and engineering to identify new capabilities., design new features in a disciplined and sustainable way.

Write high-quality, maintainable, well-documented production code.

Evaluate system risks and improve reliability via code, process, documentation, architecture and other improvements.

Help operationally service a production application with thousands of daily users.

Participate in an on-call rotation in support of our team’s services. 

Minimal Qualifications:

Experience building services that leverage cloud-based infrastructure and tooling such as AWS or GCP.

Experience working with a distributed team across multiple time zones

History of working with monitoring tools like SignalFX, New Relic and Graphite (or equivalent)

Comfortable with using Docker containers in a production environment

Experience with SQL databases (Postgres or MySQL)

Experience with a large shared codebase and Continuous Integration and Deployment workflows and tooling

Comfortable working in a Linux operational environment. Experience using and troubleshooting networking APIs and other system calls. While this is a software engineering team, we do largely manage our own operations (with the exception of Kubernetes control/worker pools, CI tools and the like), including participating in on-call rotation.

Preferred Qualifications:

Familiarity with geospatial concepts, and how they are applied in popular open source software like OpenLayers and GDAL.

Experience with containerized build and deployment processes and container orchestration systems like Kubernetes.

Education & Experience

Bachelor or Master degree in Information Systems, Computer Science, Engineering or equivalent job-related experience with 4+ years experience as a Software Engineer working on data platforms (batch/stream processing, high-qps and/or large-scale data store services).

Excellent interpersonal and communication skills, written and oral

THE TEAM

We are a company that places technology at the core of everything we do. Our senior engineers have been involved since the founding of the company and understand our business better than anyone. We are proud to be building the best team, software and processes and focus on quality without cutting corners. As a 100% remote working team, our engineers are based in more than 10 locations across the UK and Europe. We’re a pretty diverse group; some have worked for giant companies, others have worked for startups, but we all love a challenge and being part of a company that helps our customers to make millions of payments.

THE CULTURE

We care deeply about everything that we do; inclusive working practices and diverse teams are at the heart of our business. Made up of a mixture of banking experts, engineers, artists, marketers, and customer advocates, here at Form3, we strongly believe that everyone has a voice. We have a really flexible working environment and see ourselves as one of the best companies for remote working.

WHAT YOU’LL BE DOING 

Working on new development projects

Automating absolutely everything

Pair programming

All of this to deliver the best software to our clients

AT FORM3 YOU’LL BE WORKING WITH

Go mainly with a few other languages thrown in

AWS for most of our cloud services

Kubernetes and ECS for automatic scaling and deployment and Docker to run our services

Automated testing using BDD and TDD and Pact. Code quality is a big thing for us at Form3

DevOps tools and mindset, including infrastructure as code with Terraform and full automated CI/CD and platform monitoring

DevSecOps tools and processes, including automatic code analysis

APPLY IF

You love a challenge and learning new things

Writing clean and high-quality code is your thing

You have experience with at least two different programming languages – ideally Go or Java

You have some experience developing complex distributed systems

You like working with the best technology stack

You’re experienced (or passionate) about automating operations

If you’d prefer to work part-time, we’ll do our best to help you meet life commitments or to help you strike a great work-life balance.

WHAT HAPPENS NEXT

We’re continually recruiting great Senior Software Engineers, so, if you think we’re the place for you to grow, submit an application

The first stage is a quick telephone call with a member of our Talent Team

Next comes a technical test. Don’t worry, there are no trick questions, or cutesy whiteboard exercises; we just need to see your approach to writing software. We do this exercise using Go as it’s our primary language here at Form3.

If we like your test, we’ll invite you to a final round interview to see how you get on with debugging and technical questioning

THE BENEFITS

A great technology stack

Work directly with the founding team in a creative and open environment

The ability to work remotely 100% of the time

30 days of holiday

Work on building a cloud based next generation API

Regular paid trips to London to spend time with our wonderful team

A great working space in central London (close to Tower Bridge) with a rooftop hangout space if you want to use it 

Be a part of something great

Responsibilities

• Develop complex WordPress plugins and/or themes primarily using PHP.

• Mentor engineers and provide code reviews.

• Drive strategy and lead back end technical vision for large projects.

• Leverage WordPress APIs and extend the WordPress admin experience.

• Solve complex problems in simple ways.

• Solve bugs and address client issues in a fast-paced environment.

• Juggle current projects with incoming tasks.

• Respond directly to clients courteously and clearly.

• Solve client challenges with understanding and empathy.

• Test solutions across multiple browsers and platforms in a local testing environment.

• Deploy changes to live servers.

• Assist in the remediation, enhancement, and maintenance of client sites.

Requirements

• At least five years experience in back end focused web development.

• Intermediate or expert skills in: PHP, JavaScript, React.js, jQuery, WordPress, HTML, CSS.

• Ability to expertly debug performance and caching issues.

• Code portfolio. Link us to your GitHub account, upload a .zip, or both.

• Experience using Git.

• Ability to setup a local environment for testing PHP code.

• Proficiency in verbal and written English.

• Ability to communicate professionally with technical and non-technical colleagues and clients.

Formstack, the most flexible and powerful form building application, now has many products! We are looking for a Junior Software Developer to add to the  team!

Formstack is a 13-year-old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a work environment that is flexible and provides great freedom for those who can perform. We are seeking people who demonstrate an ability to work effectively with individuals from diverse cultures and backgrounds.

Who You Are:

You are someone who works in the best interests of our customers. We are a customer focused company and every team member advocates and takes responsibility for our customers. You have passion and energy because you love what you do - you bring enthusiasm to the work and to your team members every single day. Your strong technical background, hands-on ability and analytical mindset makes you proud. You spend a significant amount of time learning on and off the job....we take learning seriously. Most importantly you are interested in becoming the best Software Developer and willing to work hard at it.

What You Will Do:

The Junior Software Developer will work as part of a highly cohesive and multi-functional team to deliver new product features, fix defects and usability issues and take ownership of our automated testing.

How You Will Succeed:

• Take part in Sprint planning to break down user stories into technical tasks and implement new features in PHP. 

• Investigate and fix defects in all parts of our software stack (PHP, Javascript, jQuery, HTML, SASS)

• Assist writing unit and feature tests using the PHPUnit Framework.

• Assist support with the handling of Tier III and Tier IV requests. 

• Take ownership of our automated testing and ensuring we have a high level of coverage with consistent 100% pass rate.

• Investigate and fix database performance issues

• Run regression tests and verifying results

• Perform manual functional tests for new features/bug fixes

• Undergo code reviews for all deliverables

Bonus Points: 

• Experience with PHP Framworks (Laravel, Symfony, Zend, CakePHP, YII, etc.)

• Understanding of RESTful web services

• Javascript knowledge

• CSS knowledge

• Unit testing 

What We Are Looking For:

• Understanding of basic OOP principles and knowledge of PHP language

• Basic understanding of MySQL or other relational database

• Basic understanding of Git or other version control system

• Basic understanding of Scrum and Agile methodologies

• Basic understanding of unit tests and business-driven development

• Ability to work remotely and with remote team members 

• Excellent oral and written English skills

• Ability and passion to work with more experienced team members

• Passion for software development 

• Excellent customer service skills 

What Formstack Offers:

• 100% covered Medical Insurance, as well as company-paid Dental, Vision, Disability and Life Insurance Benefits for full-time employees.

• Unlimited PTO for all employees

• 401k with matching company contribution for full-time employees

• The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job

• Company-paid conferences and extended learning

• Yearly company gatherings

 Formstack is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

All data collected in our application process from resume collection to application questions is used for recruitment purposes only. We will store it in our applicant tracking system, JazzHR, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.

Thank you for your interest in Formstack!

The Systems Engineer position will help write, debug, support and invent software that runs the Circonus stack for SaaS and on-premise customers.  We write software mostly in C and C++.

About the Job

• Work in the office or remotely, or both (but not at the same time)

• Write software in C and standard build systems (and some other scripting languages)

• Understand already, or eager to learn Lua

• Write multi-threaded, event driven code, often lock-free

• Contribute to the design and scaling of components in the Circonus stack

• Assist in supporting both the internal development and external use of Circonus software

• Contribute with little direction from your boss / be a self starter, learner

• You will work with many other human beings on your team and throughout the organization; well practiced human decency and empathy are required

• Humans are the ultimate consumer of the software you write, they must be considered in everything you do

Requirements

• Write production quality code in multi-threaded and event-driven C and supporting languages

• Interoperate smoothly with an agile team using version control, CI and testing for safety

• Solid debugging skills both live and post-mortem

• Perform code reviews

Circonus is a software company that is changing the way the world monitors both IT infrastructure and the business it powers. Our SaaS and on­-premise solutions enable companies to combine monitoring, alerting, event processing, and predictive analytics into a unified solution. Visualize any data, in any application, from any system, in real-time. Circonus scales from a single team to a worldwide organization that tracks thousands of devices analyzing millions of metrics. API driven automation empowers developers and makes operational teams incredibly efficient, while analytics drive insights that improve organization ­wide performance.

We enjoy a global reach, but our customers primarily cluster on the East Coast, California, and to a lesser degree, Europe. Our success stems from (a) delivering an industry-leading offering and (b) an obsession with customer satisfaction.

Culturally, we operate like a startup. Small, agile teams with quick decisions and short, iterative cycle times. We relish our core values of respect, integrity, value and growth, among others.

All of our positions include a discretionary PTO policy, health insurance, gym reimbursement, a generous 401k, the opportunity for a bonus and more.

Circonus, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, genetics, disability status, veteran status, or any other characteristic protected by law.

Required experience;

• Experience in a relevant role is a must

• Experience working with Node.js, MongoDB on Linux

Tasks;

• Research and identify solutions to software issues

• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

• Provide prompt and accurate feedback to customers

• Refer to internal database or external resources to provide accurate tech solutions

• Document technical knowledge in the form of notes and manuals

• Ensure all issues are properly logged

• Prioritize and manage several open issues at one time

• Follow up with clients to ensure their systems are fully functional after troubleshooting

The opportunity 

Grammarly empowers people to communicate effectively and connect. More than 20 million people around the world use our AI-powered writing assistant every day to say what they mean and be understood as they intend. 

To support our expanding user base, we’re looking for a Senior Customer Support Representative to join our Support team. This person will help our team create delightful customer experiences across public-facing channels—from Instagram to App Store reviews. Their empathetic interactions with Grammarly users will reinforce Grammarly’s mission and values by showing our users that Grammarly cares about their needs.

Your impact

Grammarly exists to improve lives by improving communication, and as a Senior Customer Support Representative, you’ll directly contribute to this effort by improving communication with people using Grammarly every day. As the voice of Grammarly in social media responses, you’ll have the ability to stretch your writing legs to write tight, on-brand responses to our users. You’ll also be able to scale a review response program with support from the team.

• You will be responsible for sorting, tagging, and escalating all inbound social media requests, questions in forums, and new product reviews.

• After you’re comfortable in the inbound queue, you’ll work on one-touch support issues, escalating social support issues to email channels, and creating surprise-and-delight responses for Grammarly users.

• You will also build your skills in handling more brand-forward and high-impact types of requests, eventually managing responses on social channels relating to such sensitive issues as privacy and security.

• You will also have the opportunity to evaluate Grammarly’s social support practices and give feedback to optimize these processes. 

• You may eventually own the scaling plan for one area of public-facing support, such as macros, gif libraries, internal knowledge-sharing, training, and other areas.

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.

• Has very strong writing skills—can write great copy for different channels and situations and is adept at crafting short, easy-to-read sentences.

• Knows the public-facing support and social media landscape through experience with public channels in the past—and is eager to continue to work in social media.

• Is an empathetic active listener with a solid understanding of tone matching

• Can write a response that makes our users feel heard, understood, and taken care of.

• Thrives in an environment where change is the norm but still can deliver great service amid changing social media landscapes and priorities.

Support for you, professionally and personally

Comprehensive benefits

• Grammarly offers all team members competitive pay along with a benefits package that includes superior health care. But that’s just for starters: We also offer ample and defined time off, catered lunches, gym and recreation stipends, admission discounts, and more.

Professional growth

• We hire people we trust, and we give team members autonomy to do their best work. We also support professional development with training, coaching, and transparent and regular review processes.

A connected team

• Grammarly builds products that help people connect, and we apply this mindset to our own team. We take time to celebrate our colleagues and accomplishments with global, local, and team-specific events and programs.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of ancestry, race, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or any other characteristic protected by law. Grammarly is an equal opportunity employer and abides by the Employment Equity Act.

Cloudbeds is a travel industry startup that works to make the world a more welcome place. We make advanced cloud-based hospitality software for hotels, hostels, vacation rentals and groups that manages reservations and guests, distributes room availability, sells inventory, and collects payments. Our hundreds of team members are distributed across 24 countries and, altogether, we speak 17 languages. How do we do it? On a #remotefirst platform that allows every member of our team to work from wherever they are around the globe.

Cloudbeds is seeking an experienced Customer Service Billing Lead to help manage, train and process the numerous billing related requests for all of our products. 

Location: Remote (US or Late Europe Timezone) 

What You Will Do:

Assist and support our existing customers with billing-related questions

Develop, update and improve billing training for those trained on the billing process

Analyze billing ticket trends and work with product and support teams to improve the customer experience and lower # of requests related to billing/finance

Be the first line of approval for credit, refund, and finance-related requests

Be able to manage and process a large portion of billing tickets, quickly and accurately respond

Call/Reach out to customers during delicate or sensitive customer situations

Prepare daily, weekly, monthly reports for management on billing trends

Need to be available on the weekend if the end of the month falls on a weekend day

Schedule vacations and travel around the sales cycle (preferably avoid the end of the month) 

Own the billing process of escalation, documentation and constructive feedback to other support leads or agents. 

Included in leadership discussions related to billing

You’ll Succeed With: 

Previous experience in customer service jobs or similar

High attention to detail and proven experience making high stake decisions

Cloudbeds billing experience a plus

Experience in hospitality/tourism a plus 

Communication skills and a positive attitude

Desire to improve the current billing process

Fluent English

Native / Fluent Spanish and/or Portuguese is a plus

Problem-solving skills and emotional management

Compatible graduation course or more than 2 years proven experience in the area

Skill with computers and systems

Excellent internet/WiFi connection

Note: This is a remote position that can be done anywhere

Our company culture supports flexible working schedules with an Open Paid Time Off (PTO) policy, personal and professional development for individual growth, and the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we’ll give you the support and opportunity to grow your career. If you would like to be considered for the role, we would love to hear from you!

Formstack, the most flexible and powerful form building application, is looking for a Customer Success Manager to add to our Customer Success Team.

Formstack is a 13-year-old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a remote work environment that is flexible and provides great freedom for those who can perform; however, we are ideally looking for someone in or around Colorado Springs for this role. 

Who You Are:

Formstack is looking for a world-class Customer Success Manager that can make a direct connection between a user’s goals and how our solution is implemented. This involves determining the appropriate use cases, showing how our product drives key processes for the client and ultimately driving major business outcomes for your customers.

What You'll Do:

As a Customer Success Manager, you will be responsible for everything about your portfolio of customers after the initial sale. You’ll educate established customers about new functionalities, best practices, industry developments and otherwise increase the value Formstack delivers to their organization.  You will develop a deep understanding of customer engagement and the Formstack platform so as to create and evolve best practices around the technology.

How You'll Succeed:

Oversee the on-boarding of new accounts and ensure successful implementations.

Work with existing accounts to make sure they are utilizing Formstack most efficiently and properly.

Track & monitor account statuses and identify areas of concern.

Develop application notes to help customers understand actions they need to take to achieve success.

Strategize, conceive and execute internal processes to streamline and scale customer-success work.

Identify areas for improvement not only in our products and services, but also in the Customer Success function as a whole. Communicate internally with relevant stakeholders in sales, marketing, product and engineering to make your customer’s lives better. 

Develop trusted advisor relationships with customer executive sponsors and key stakeholders, to ensure Formstack activities are closely aligned with the customer's business case and business strategy, allowing the full potential of their Formstack solution to be realized.

Ultimate responsibility for the customer's renewal and for expansion of the platform. You promote maximum value from their investment in Formstack, utilize all their licenses, identify new opportunities, and collaborate with sales teams to ensure growth attainment and increased footprint.

Engage regularly with customers via Adoption meetings and Strategic Business Review meetings to identify needs and stay strategically aligned.

Coach customers to ensure they are leveraging all available Formstack resources e.g. Help & Training, User Groups, webinars, etc.

Serve as a customer advocate in driving industry best practices and the evolution of Formstack products and services, which are integral to the customer's success.

Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimize customer attrition.

Coordinate with other Formstack teams including, management, sales, support, professional services, marketing, and product management and development, in order to meet account performance objectives and customers’ expectations.

Possess a comprehensive understanding of Formstack solutions in order to serve as a product subject matter expert (SME) to demo, train and influence cross-sell/upsell opportunities.

Meets assigned targets and strategic objectives in assigned accounts (ie. Churn & Upgrades).

Maintain accurate information of all customer interactions and customer intelligence data using Salesforce.com or any other CRM application used by Formstack.

What We Are Looking For:

At least 2 years experience as a Customer Success Manager in a software company

Strong knowledge of online software (SaaS) products and services, broadly defined

Experience in Product Management, Consulting, Data Analysis, or Financial Analysis AND the ability to work with, connect to, and influence people

Great communication, account management, project management and problem-solving skills

Strong writer and speaker – documents, presentations, webinars and events

Organized and systematic with great attention to detail

Able & willing to travel periodically as the job requires

What Formstack Offers:

100% covered Medical Insurance, as well as company-paid Dental, Vision, Disability and Life Insurance Benefits for full-time employees.

Unlimited PTO for all employees

401k with matching company contribution for full-time employees

The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job

Company-paid conferences and extended learning

Yearly company gatherings

Want to learn more about who we are and what we value? CLICK HERE to hear from some current Formstackers about what matters most!

Formstack is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

All data collected in our application process from resume collection to application questions is used for recruitment purposes only. We will store it in our applicant tracking system, JazzHR, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.

Thank you for your interest in Formstack!

Have you ever wondered what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about building meaningful long term relationships with our customers that help them grow and scale their business in the cloud and create experiences that they love. 

We are hiring a VP of Customer Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform.  Reporting to the Chief Technology Officer, the VP of Customer Support will lead the DO Customer Support function and its teams that make up a core pillar of DigitalOcean’s brand known for delivering an amazing customer experience across every interaction. Successful candidates will have a successful track record of running innovative Customer Support programs and increased customer retention and customer adoption.  

What You’ll Be Doing:

• You'll lead, build and develop strategies for our 24x7 Customer Support teams who interact with over 600,000+ accounts.

• Support our Growth and Onboarding initiatives through world-class Customer Experience in our Service offerings, by improving our SLOs, customer satisfaction, and NPS scores, and evaluating and implementing new support channels

• Implementing repeatable and scalable processes and strategies to help customers in their journey and ensure the different teams can scale with the growing customer base

• Developing the right set of analytics to provide business insights into product quality and product adoption and help measure customer & product satisfaction

• Improve our Support tooling strategy that drives customer experience and agent scale and productivity

• Focusing on lifetime value to ensure that we’re building the set of services to support our customers as their needs grow and become more complex

• Working cross-functionally across the business with product, engineering, marketing, and others to deliver feedback, inform the value proposition and ensure the overall experience is seamless and focused on the customer’s needs

What We’ll Expect From You:

• An affinity for customers and strong leadership and people management experience

• A bias toward action, alignment and productive collaboration

• A referenceable track record of success as a customer support leader at a SaaS, professional IT services company or enterprise software company

• Ability to work with leaders and teams from across the organization in Engineering, Product, UX, Sales, and Post Sales

• A zeal for continuous improvement in how we support our customers and communities, and employees in support

• Past work experience in technical account management, customer support, or success

• Current knowledge of industry trends in Customer Support including best practices, and progressive, cutting edge CRM and Support tools

• An eye for identifying and removing friction from the support process (e.g. developing and implementing internal service tooling to automate processes)

• Expertise in support operations and measuring success via customer support metrics and KPIs

• Proficient understanding of Web/Mobile/Infrastructure app development & architecture

• Has worked with highly technical and demanding customers who are running critical production workloads and demand enterprise performance from their vendor's product and services.

• Is a strong coach for senior managers, developing leadership in his org for greater scale in the future

• Is a highly engaged people manager and is seen as a role model and leader in the organization

• Has recruited top  high performing talent and retained them while growing their careers with the company

Why You’ll Like Working for DigitalOcean:

We have amazing people. We can promise you will work with some of the smartest and most interesting people in the industry. We work hard but we always have fun doing it. We care deeply about each other and take our “no jerks” rule very seriously.

We value development. We are a high-performance organization that is always challenging ourselves to continuously grow. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  You’ll need to be great to get hired here and we promise you’ll get even better.

We care about you. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a monthly commute allowance to make your trips to and from work easier.

We invest in your future. We offer competitive compensation and a 401k plan with up to a 4% employer match. We also provide all employees with Kindles and reimbursement for relevant conferences, training, and education.

We want you to love where you work. We have great office spaces located in the heart of SoHo NYC and Cambridge and offer daily catered lunches to keep your hunger at bay. We’re also very remote-friendly—we use Slack to communicate across the company—and all remote employees have the opportunity to onboard in-office and take an all-expenses-paid trip to our annual company offsite, Shark Week, to get quality in-person time with the team at least once a year. We also allow employees to customize their workstations to meet their needs—whether remote or in office.

We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.  

Headquartered in the U.S., we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been  rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Summary: 

Acquia is seeking a Technical Account Manager (TAM) to provide technical advice and enablement to customers. These TAMs form a small, distributed team working closely with a group of high-value customers. As a Team TAM you’ll provide ongoing guidance on Drupal and Acquia products, recommend best practices, assist in ensuring successful launches, and help customers resolve technical issues. The ideal candidate has a broad and deep background in Drupal and web development, significant LAMP stack knowledge, and a rare blend of technical and customer relationship skills.

Requirements: 

• Provide troubleshooting and enablement on a wide variety of technical and strategic topics, including Drupal best practices, development operations, and Acquia products, including cloud hosting

• Ensure successful site launches

• Connect customers with other subject matter experts within Acquia

• Communicate with customers with clarity and courtesy – verbally and in writing

• Work with customers in real time in scheduled phone meetings, as well as through a customer ticketing system

• Efficiently juggle multiple requests from multiple customers

• Collaborate with other team members on technical and customer service challenges

Skills and Attributes: 

• Deep experience with Drupal site and application architecture, including an aptitude for building, configuring, and troubleshooting a variety of Drupal site recipes (complex sites, multimedia, social networking, brochure sites, etc.)

• Proven record of providing customer relationship management with excellent customer satisfaction

• Solid understanding of LAMP internals and resource management

• Passion for the web, open-source development, and for helping us build lasting value for customers

• Strong problem-solving skills, initiative, and the ability to thrive under pressure

• Seeks to identify, analyze and solve problems systematically rather than solely by intuition or instinct. Looks for root causes, not just symptoms of the problem. Weighs pros and cons of actions. Differentiates when to or when not to escalate issues.

• Ability to efficiently prioritize a large number of competing requests

• Performs work with (internal and external) customer satisfaction in mind, while not compromising the integrity of the work

• Excellent interpersonal, team cooperation, and communication skills

• Listens and probes to understand, diagnose and understand what matters most to others. Values the input and insights of others.

Preferred Qualifications:

• Experience with enterprise web technologies like Varnish and memcached

• Consulting or customer service background

• Experience delivering solutions to large enterprises (Fortune 500, multiple government agencies etc.)

• Bachelor's or Master's degree

• Portuguese and/or Spanish language proficiency a strong plus

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Joy Labs is growing our completely distributed team to help us build a new experience, enabling communications between everyone with trust and empowerment. We are looking for a design teammate to lead & execute customer experience discovery, validation, and design our application experiences spanning mobile, web and native.

An experienced product designer, with a strong customer centric mindset who has demonstrated success in designing products from inception to market would be an ideal teammate.

As the first product designer at Joy Labs, you will be hands on to not only rapidly validating a new product, but also building a scalable design framework. You’ll engage with users through every stage of product validation and collaborate with product, growth and engineering peers to create the most functional and magical experiences to ensure we’re providing a product our users love.

If you’re passionate about being part of a team that is focused on continual learning and adapting to build the best experiences for our users, you could be a fit!

What you’ll do:

• Design a wholistic experience for our brand and product

• Advocate and lead effective design practices, and best practices

• Continually push our creative, visual, and interactive design capabilities

• Partner with product to rapidly design & scale customer experiences

• Partner with our growth team to design experiments testing demand

• Build & improve a continually evolving design practice

• Create design systems to enable rapid design and validation

About You:

• 5+ years experience in consumer web/mobile product design

• Strong visual design & user experience skills

• Strong understanding of typography/layout/color, & advanced design principles

• You‘re empathetic, and apply this to create experiences to solve problems

• A passion for user engagement and strong interview skills

• Experience in working with conceptual through growth stage products

• Strong understanding of modern frameworks such as React

• Strong understanding of HTML/CSS and Javascript

• Excellent communications skills

• Highly collaborative to effectively work with a distributed team

About Us

We're a platform for the next generation of wellness, focused on the hardest problem -- personalized nutrition. We sell fresh food for Food Tribes (representing 39% of the US population, including whole30, gluten-free, paleo, ketogenic, vegan, and vegetarian).

We're direct-to-consumer e-commerce with differentiated distribution, partnering with leading Fitness Tribes as local pickup spots (including yoga, cycling, and CrossFit studios as well as boutique and high-end health clubs).

We lead with purpose and intention, just like our customers. We're operating in four markets (DC, DFW, SoCal, and the Bay Area). In each, we work with amazing chefs using responsibly-sourced ingredients to create healthy meals that our customers rely on to undergird their health & wellness goals.

At Territory, we believe that our people and culture are our most significant assets. Because of our passion for wellness, community development, and entrepreneurship, we want to have the best team members who not only believe in this mission but live it too. Our remote operating model allows us to have a strong team of cutting-edge thinkers around the USA who provide diverse and innovative ideas.

About the Role

• Collaborate closely with product, business, data, and engineering partners in an agile environment. Deliver innovative design experiences to our customers at each stage of their journey.

• Support our product development process with design thinking, sketching, prototyping, testing, learning, polished execution, and iteration.

• Take an active and involved role in the definition of our product strategy for both new and existing functionality.

• Make people-centered design decisions informed by data and user research.

• Partner with engineers to ensure a high level of polish throughout the development cycle.

• Create and own the visual design process, evolve our style guide, and build our design system to enable efficient, consistent, and scalable product development.

• Turn challenging workflows into simple, usable, and elegant experiences.

• Design elegant user interfaces that solve the problems of our customers while balancing the needs of the business.

About You

• 5+ years in a digitally-focused design role.

• Experience with Sketch or Figma for UI design and Photoshop / Illustrator (or similar) for brand assets.

• You work with Scrum/Agile/iterative design process, AB testing, and KPI measurement for UX.

• You have a track record of building exceptional and engaging user experiences for both apps and the web, ideally for e-commerce brands.

• You are passionate about design systems and well-versed in data-informed product design and development.

• You're energized by hands-on work: sketching concepts, defining flows, building prototypes, or polishing final designs.

• You're always looking to hone your design instinct through user feedback, user research, contextual interviews, and competitive/analogous research.

• You have the communication skills and experience collaborating with cross-functional partners.

• You're unafraid to change your opinion in the face of new information or understanding of the product goals - you have strong beliefs, but open-minded.

How to Apply

To apply email [email protected] with your resume & portfolio. Unfortunately, we can only accept US applicants at this time.

Are you a WordPress Website Designer and Developer who loves the idea of building WordPress sites from templates? Exposure Ninja is looking for a WordPress Website Developer to work on builds for our amazing clients. 

You’ll communicate with our Project Managers, answer internal dev questions and build simple WordPress websites with an already installed theme. You’ll be answering questions and talking to Project Managers everyday, so you MUST have impeccable English and be super organised. 

What Exposure Ninja can do for you:

Work flexible hours, from a remote position, on varied and interesting ad hoc development tasks across different client websites. Become a Website Designer and Developer at Exposure Ninja.

What You’ll Be Building:

Our Lead Generation websites are template-based WordPress websites. They contain our recommended CRO elements to help the client generate leads. You will work alongside one of the Website Project Managers who will speak to the client. They will feed all the relevant information to you to deliver the WordPress website.

You will be responsible for the look and the feel of the website. You will be able to put your own creative stamp on each website that you create but will need to deliver to the client’s spec. First impressions count so each website has to be high quality. 

We’re looking for WordPress Ninjas who can complete a high-quality 10-page template website build in 5 working days. Fast turnaround times are essential! You need to love blazing through a project. 

Our ideal Website Developer will do the following:

Communicate directly with Project Managers to complete ad hoc dev tasks

Be able to build WordPress websites on a premade template

Make changes to existing client websites when requested

Ensure all webpages and updates are mobile-friendly

Complete projects and tasks with fast turnaround

Build high converting landing/sales pages based on CRO principles

Configure plugins to achieve website functionality

Resolve and troubleshoot WordPress websites

Set up client email accounts 

Install Google Adwords tracking codes

The skills we’re looking for:

Solid and proficient experience in WordPress website building and troubleshooting

Exceptionally keen on details and thorough in doing quality checks of his/her own work

Ability to alter and code WordPress websites

Understand conversion principles (CRO) in website design and functionality

High initiative to solve problems and find solutions

Excellent communication skills — both verbal and written

Native or fluent English — both verbal and written

Available to work within UK hours on 3 days a week to communicate with the team

Ability to work independently, make decisions and feedback to the teams

We are hiring on a fixed price, pay per project basis. Each project price is calculated depending on how many pages and how many hours it’s going to take to complete. 

How to Apply:

Please give 3 examples of responsive WordPress websites or web pages / landing pages that you have built. It’s important that the websites look modern and professional and are mobile-friendly. 

We want someone who takes pride in their work and is committed to being the best dev they can be. Please make sure your examples reflect this.

Hours:

We’re looking for a WordPress Website Developer available to work around 30 hours per week. Due to the project nature of this position, your hours may vary depending on the work available. Projects will be provided and may vary in size. You must be available to work at least 4 hours per day UK office hours Monday-Friday.

To apply for this role, please send your CV to [email protected] and [email protected] 

We’re looking for someone to join our design team as a Motion Graphics and Animation Designer to help us bring illustrations and other visual content to life in our marketing and support videos.

You will have the opportunity to work on a variety of projects, from shareable loops for our social media, to educational videos that help our customers learn more about 1Password and how to use it. As part of our design team, you’ll work with our in-house illustrators, as well as regularly collaborating with the audio/video team.

What we are looking for

• 2+ years working with motion graphics, 2D & 3D animation.

• An understanding of brand style, tone, and how to bring screen recordings and a digital product to life.

• Expertise in Adobe Creative Cloud, specifically After Effects, Premiere, Illustrator, and Photoshop. Bonus points for Cinema 4D.

• Familiarity working with vector graphics in Sketch.

• Experience working with design handoff and versioning tools such as Abstract and Zeplin.

• A strong portfolio that demonstrates fluency with looping animations, animations set to voiceovers, and animations that include recorded screen elements.

• An attitude of excellence and quality in your work, balanced with timely delivery of content in a fast-paced, often-changing environment.

• Excitement about creative trends, styles, and processes within animation.

What you can expect

Month 1

• Review the tools and platforms that 1Password uses, and familiarize yourself with the style and format of our created content.

• Take part in regular calls to discuss workflows and review designs amongst peers.

• Begin to take on tasks that will help you to learn and grow within the 1Password style.

• Speak with our customers to understand more about the people who use 1Password.

Month 3

• Act as a design resource to others in the organization, taking briefs from team leads and creating elements as needed. Often these will have tight deadlines.

• Work with existing teams to identify outdated content and suggest changes or updates.

• Start expressing your own creative voice: you’ll get the opportunity to give your own creative input and suggest content we should be creating in the future.

Month 6

• You’ll be fully up to speed and a key part of the design and video teams, taking ownership of areas that interest you and pushing their quality forward to create even better content.

• As you grow into the role, you’ll be offering constructive feedback to peers on the team and helping them grow and develop alongside you.

As a UI / UX Designer at Formidable Forms, you will be responsible for transforming ideas into beautiful “user-focused” designs that are optimized for conversion and ease of use.

Responsibilities

• Generate creative ideas for a beautiful and enjoyable user experience.

• Iterate and ship ideas quickly.

• Juggle multiple projects and timelines.

• Here are some skills that will come handy:

• Excellent communication to make sure nothing slips through the cracks.

• Creative thinking with an eye for visually attractive design.

• Comfortable working with minimal direction.

• Confident in accepting critical feedback without taking it personally.

• Curiosity and desire to learn and grow your skills.

• Passionate about leaving your mark on the web for all to see.

• Take pride in the quality and craftsmanship of your work rather than just doing it to get it done.

• Minimum 5+ years work experience.

• Absolute proficiency in Adobe Creative Suite and standard design software.

• Excellent wireframe skills to break down big ideas into easy to use interfaces.

• Understanding of web design and typography trends, browser compatibility issues, and web design constraints when it comes to speed.

• OCD in your attention to small details.

We are: Shogun, a powerful page builder and AB testing platform for eCommerce stores. We were in the Winter 2018 batch of Y-Combinator, and we have over 10,000 active paying clients!

We’re looking for a Director of Business Development to lead our Enterprise Sales, Agency Channel Partnerships, Technology Channel Partnerships, and Sales Ops/BDR teams.

This role is ultimately responsible for the revenue driven by those initiatives/teams. We’ll empower you with a strong budget for sales technology, talent, event sponsorship, etc.

Responsibilities:

• Guide business development and sales strategy and execution at Shogun.

• Own Key Results for 4 teams: Enterprise Sales, Agency Channel Partnerships, Technology Channel Partnerships, and Sales Ops/BDR.

• Grow and manage aforementioned teams by hiring motivated individual contributors who produce results.

• Drive enterprise contract revenue, affiliate program revenue, and revenue/leads from technology partners.

• Budget for team headcount, conferences, event sponsorship, partner and client meetings, BD team SaaS, etc.

We’re looking for someone with:

• 7+ years of sales and business development experience, with a track record of exceeding revenue goals.

• 5+ years experience in SaaS, eCommerce, or web design/dev agencies industries.

• 3+ years of experience managing sales or business development teams, with a track record of exceeding revenue goals.

• Data driven approach to strategy and decision making.

• Fluency with sales SaaS tools, and understanding of integrations, sales tech ops etc.

• Meticulous attention to detail; especially in regards to CRM and email campaign data integrity.

• Experience with startups/navigating nascent sales channels is preferred.

We offer:

• Competitive compensation

• Equity

• A skilled team that is fun to work with

• The flexibility that comes with a remote organization

• The opportunity to help build the business development side of a company from the ground up

Sounds interesting? Please submit:

• Your resume.

• Your LinkedIn profile

• A short introduction.

Please note: -Our team is fully distributed and global (check out our team page!). We have no office. You should be comfortable with remote work.

Knowable is a first-of-its-kind audio learning platform and library of original, expert-led audio courses. We create immersive, screen-free learning experiences that help people get inspired, learn new things, and accomplish their personal and professional goals. Knowable is built by a distributed team of audio lovers and lifelong learners and is venture-backed by Andreessen Horowitz, Upfront Ventures, Initialized Capital, and First Round Capital, among others.

We’re seeking a Director of Organic Marketing to take ownership of Knowable’s non-paid marketing and user acquisition initiatives.

While Knowable is a fully remote company, applicants in Los Angeles or Pacific Time Zone are strongly preferred.

What you’ll do:

• Take ownership of marketing strategies across all non-paid channels, including email, newsletter, blog, SEO, social, and content.

• Rigorously analyze campaign results and optimize growth strategy accordingly.

• Lead user and market research initiatives and work with our Product and Business Development teams to translate customer data into action items.

• Hire and manage teams to produce beautiful, persuasive marketing assets.

• Set standards for strategy, planning, analysis, and recurring execution.

• Share weekly performance reports with the entire team and provide actionable recommendations.

• Stay up to date on competitive landscape and identify areas of opportunity.

• Deliver projects on time and with integrity.

• Work closely with Director of Paid Marketing to optimize both paid and non-paid marketing efforts.

• Be a thought leader and contribute to a culture of learning and high achievement.

What you’ll bring:

• 2+ years of organic marketing and analysis for highly-relevant B2C businesses.

• Data-driven decision maker experienced in A/B testing and conversion analysis.

• Fluency in brand communications.

• Expert presentation skills and an obsession with brand, design, and language.

• Outstanding copyediting and proofreading skills.

• Ability to self-direct and drive projects from strategy to execution.

• Entrepreneurial mindset and willingness to adapt to new conditions on short notice.

• Deep understanding of media landscape and popular culture and an ability to forecast trends.

• An aversion to conformity + desire to create category-defining creative.

• Interest in the podcast, audiobook, and media businesses.

What you’ll get:

• Opportunity to be on the ground floor of a venture-backed team building a socially positive brand.

• Equity compensation.

• Freedom to work from anywhere in the world. We care about results, not facetime.

• Monthly stipend for gym, phone, and co-working space.

• Flexible vacation policy.

• 100% covered medical, dental, and vision insurance.

We are looking for a marketing full stack developer to rapidly evolve our corporate website. You’ll be part of the marketing department that’s responsible from conception to deployment.

As a marketing full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design, marketing and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

Your responsibilities:

• Work with the marketing team and product managers to ideate on corporate website changes and blog posts

• Build the front-end of our corporate website through appealing visual design

• Develop, manage and maintain well-functioning web apps (landing pages, contest pages etc.)

• Ideally marketing experience with sending newsletters, google analytics, sales CRMs, marketing automation

• Formatting blog posts in markdown

• Test software to ensure responsiveness and efficiency

• Troubleshoot, debug and upgrade software

• Create security and data protection settings

• Build features and applications with a mobile responsive design

• Write technical documentation

• Work with data scientists and analysts to improve software 

Your requirements:

• Proven experience as a full stack developer or similar role (2-3 years of experience)

• Experience developing web applications

• Familiarity with common stacks

• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript)

• Knowledge of multiple back-end languages (e.g. PHP) and ideally Grav

• Knowledge of versioning with Git

• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design

• Excellent communication and teamwork skills

• Great attention to detail

• Organizational skills

• An analytical mind

Your benefits:

• Working full-time remotely

• Monday - Friday working days

• Trips to team meet ups are paid

• Vacation (needs to be defined with BlueGrid)

• Teammates from countries all over the world

• Great company culture

Our mission

SecurityTrails strives to make the biggest treasure-trove of cyber intelligence data readily available in an instant. We work relentlessly to empower experts so they can thwart future attacks with up-to-date data, proprietary tools, and custom solutions.

A Security Beast Built Bit By Bit

We started because we were tired. Tired of combing through domain lists and forensic data manually, tired of searching through numerous sites for all the data we needed. We patiently waited for the perfect tool, but it never came. Our solution had to be vast, fast, and able to update daily — so we assembled a talented team and built it from scratch.

SecurityTrails was founded in June 2017, and from the very start it was decided that it would be a fully remote team. What began as a team of three people based in the US has grown into a team that currently counts 19 individuals. And that’s not even taking into account the number of contractors we work with, living and working across the entire globe.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to decision-makers in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data and machine learning-powered analytics to develop new technologies, drive revenue, power research, and solve our world’s toughest challenges.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we are iterating in a way that puts our team members first and prepares our company for growth.

Join Planet and be a part of our mission to change the way people see the world.

The Role:

Our Sales Executive will field, qualify, and transact on a diverse set of pre-existing and incoming leads for our APAC region. The ideal candidate is a self-starter, independent thinker, and can think laterally to bring our data into new market segments. You will target the following sectors: government accounts, defense & intelligence and partners. You will identify, qualify, negotiate and close large-scale complex deals and drive sales revenue targets. Most likely, you have a technical understanding of geo-spatial imagery products. Above all else, enjoy our unique value proposition by simplifying complex commercial challenges and explaining why and how our geospatial data can address them.  

You will develop an extensive pipeline of new sales leads, provide product and sales demonstrations to prospective customers and formulate appropriate business relationships with accounts. 

This is what a typical week would like for you:

Prospect and develop business relationships, close sales and manage customer expectations as the company grows

Identify channel and reseller relationships to expand market presence, seek out new partnerships as needed

Manage proposal generation and pricing work as needed

Sales operations duties as required

Must Haves:

3-5 years of related experience in international sales in the APAC region

Sales experience in the governmental sector along with a demonstrated track record of success

GIS / remote sensing experience or related field

Understanding of the nuances of sales cycles and how to navigate through the channels

Ability to source, sell, co-sell and close large deals; carrying quota and closing should be familiar concepts

Success in acting as a bridge between the company and its current market and future markets

Efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.

Excellent communication skills, including multiple languages

Self-starter, able to work independently under tight deadlines in start-up environment

Strong judgment and decision-making skills

The ability to interact successfully across cultures

Negotiation and persuasion skills

Critical thinking and creative problem-solving skills

Nice-to-Haves:

Vertical specific expertise a strong plus (agriculture, commodities, energy, insurance, forestry, govt sales)

Product development & product positioning experience

Sales Ops experience (CRM, collateral development, pipeline tracking, etc)

Superside is looking for a Marketing Operations Manager to join our amazing remote-first company. As an integral member of the Marketing team, you will be responsible for ensuring that our marketing and sales processes are efficient and effective.

Reporting to the VP, Marketing, success in this role will be measured by your ability to effectively utilize our marketing technology stack and improve the operational efficiency of the team. You will have a keen eye for “the funnel”, love the technical parts of marketing, and have the ability to keep track of all the little details that make a campaign a success. 

YOUR RESPONSIBILITIES: 

Marketing technology stack and Marketing Automation ownership:

• Evaluate, purchase and lead the implementation of new marketing technology that can enables Superside to grow its business faster and more efficiently

• Manage our entire MarTech stack as well as our main Marketing Automation system and its integration with Salesforce

• Serve as the primary marketing automation administrator; overseeing the development, implementation and the ongoing management of its processes

• Create documentation that guides the marketing team in their use of marketing software tools

• Train the marketing team on marketing software tools.

• Audit use of marketing software tools with an eye towards continually improving how they are configured.

• Manage our marketing automation tool and take ownership of email deliverability, management of segments and lists as well as our overall email communications strategy with all our customer and prospect constituents. 

2. Data, reporting and analysis: 

• Establish KPIs for all programs, develop forecasts, and track performance.

• Ensure we have processes in place that facilitate accurate data collection

• Use a combination of Google Analytics, Google Tag Manager, Mixpanel, Hot jar and Salesforce to own and track our marketing efforts across multiple products and channels

• Building and maintain our Marketing dashboard (in Salesforce, Redash or Google sheets) along with monthly forecast/pacing

• Own and support the team across all areas of marketing attribution throughout the full sales funnel

• Measure the ratio of customer acquisition cost to customer lifetime value, by marketing channel and/or offer

• Lead the creation and implementation of best practices for marketing database cleanliness 

3. Lead management lifecycle:

• Work with Marketing and Sales to define and refine the lead management process: customer lifecycle stages, lead statuses, contact statuses, account and contact types. 

• Work with Sales to set up the proper integrations between Hubspot, Salesloft and Salesforce 

• Become the defacto ‘go to’ for our SDR team lead in order to help build and maintain rules of engagement, lead routing rules, various data workflows etc

• Run regular lead to call-booked analysis and help identify the gaps in the marketig and sales funnel

WHAT AN INCREDIBLE CANDIDATE LOOKS LIKE:

• 3+ years hands on experience in marketing campaigns and operations in a digital business, with significant experience in marketing automation and CRM

• Knowledge of email marketing best practices

• Excellent understanding of data and the ability to analyze to drive actions, including experience with tracking and measurement tools like Google Tag Manager, Google Analytics and Mixpanel

• High degree of flexibility and ability to navigate ambiguity

• Desire to roll up your sleeves, execute, and create process within a growing company

• You're self-motivated and will constantly seek out ways to help the company our marketing efficiency.

• You're a good communicator. You can explain your vision and share thoughtful feedback.

WHY JOIN US:

• We are a global company with 3000+ clients across the world

• Work from anywhere in the world 

• Earn a competitive salary 

• We value employee development; if you want to grow, we are the team for you

• We function in a trusting environment, while seeking the truth in an ego-free manner. 

• ABOUT SUPERSIDE:

Superside is an always-on design company that delivers great design at scale to enterprise teams — from everyday production work to large-scale strategic design solutions. By combining design workflow technology with top design talent and an instant and fully-managed process, Superside makes design hassle-free for customers including Cisco, Amazon, HP, Airbus, L'Oreal, Tiffany & Co., Santander and more. 

Trusted by 3,000+ businesses, Superside is backed by Y Combinator, Slack Fund, Freestyle Capital, High Alpha Capital and Alliance Ventures. The company is headquartered in Palo Alto, CA with designers located all around the world spanning 58 countries and 19 timezones.To learn more, visit www.superside.com. 

We didn’t create Bold Penguin because commercial insurance is broken. It isn’t. But as the world has gotten more connected and digitized, commercial insurance lags behind—creating a fragmented landscape where businesses, agents, and insurance companies struggle to interact in a smooth and easy way. That’s why we’ve built a highly efficient exchange that cuts the friction out of commercial insurance by connecting everyone to the right quote in record time.

Powering the world of insurance is no small feat, so we’ve brought on a team that's not only incredibly talented, but also passionate about our potential to upgrade the entire industry. As more and more companies big and small depend on our technology to operate in the commercial insurance space, we’ll need the best talent all around to support our growth. That’s why we’re looking at you (yes, you!) to make a bold move and join our adventure.

YOUR ROLE

We’re seeking a product manager to be the CEO of our commercial insurance exchange. This person will work with leadership, engineers, designers, and sales to build the future of commercial insurance.

WHAT YOU'LL DO

• Work across sales, marketing, engineering, and customer success to deliver elegant and delightful user experiences that solve complex problems.

• Define and shape our commercial insurance exchange product, documentation and onboarding.

• Distill complex problems into actionable chunks and oversee their delivery from ideation to launch.

• Prioritize initiatives to achieve company goals and KPIs.

• Exemplify strong organization and attention to detail.

• Leverage strong written and verbal communication skills.

SKILLS AND QUALIFICATIONS

• 5+ years relevant experience in a product management role for SaaS solutions, B2B software or insurance industry.

• Exceptional communication skills; experience building relationships across leadership, engineering, marketing, sales, and customer success.

• Ability to manage people and time to meet aggressive deadlines.

Bold Penguin believes in inclusion. That’s why we’re proud to be an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, beak size, or inability to fly.

To learn more about our results-focused culture and employee-focused perks, read more on our careers page.

ABOUT THE ROLE:

We're looking for a Vice President of Product to take full responsibility for the success of the existing include.io platform, new, and future product development spanning customer development, design, code, delivery, as well as metrics and revenue goals. This is an amazing opportunity to lead a team that drives everything our members and customers see and use every day. You’ll formulate strategy and implement product changes that drive our goals, and as part of the leadership team, you’ll identify and set those goals. As VP of Product, you’ll report directly to the CEO while taking full control over our product culture and team. You’ll directly manage the existing include.io product team, including hiring new team members, while also managing new products, projects, and cross-functional teams directly.

YOUR DAY TODAY:

• 1 | Team Management | Managing a team of motivated developers and designers; helping them define and execute strong product plans that support the business, giving them clear and actionable feedback, and supporting their career growth.

• 2 | Product Management | Own the technology roadmap and product strategy with a focus on user growth, retention, and user engagement perspective. Translating customer needs into features and then prioritizing those features. You'll be managing the health of the product, planning the future of the platform to meet our business objectives and targets. You will manage internal and external resources to meet those goals and work with designers, developers, and data to get those projects successfully completed.

• 3 | Customer Development & Research | Talking with our members and customers to learn what they want and what is missing in our products, and leveraging a data-driven approach to capturing and measuring their feedback.

• 4 | Product Design | Work with UX, to translate customer needs into features. Plan those features as projects. Design the screens and interaction needed.

• 5 | Brand and Marketing Support | You'll become the go-to expert for detailed information on our product and you’re the guardian of our brand. You’ll support marketing’s effort in clearly communicating our product features and benefits.

YOUR EXPERIENCE:

• 4+ years of experience in software product management, with an expertise in building web-based or SaaS products

• Hands-on experience in UX Design and User Research

• Proven success leading a team of high-performing developers

• Empathetic and clear communicator to teammates, stakeholders and our customers

• Process Oriented - You have a well-defined product management process and you can run that process from start to finish – from user research to product roadmaps and prototypes

• Player Coach – You can guide others in their work even better than you can do it yourself

• Close alignment between our business goals and design decisions

• Lots of autonomy, ownership, and creative freedom

Note: this role has a slated start date of January 2020.

Fastly helps the world’s most popular digital businesses keep pace with their customer expectations by delivering fast, secure, and scalable online experiences. Businesses trust Fastly to accelerate the pace of technical innovation, mitigate evolving threats, and scale on demand. Founded in 2011, Fastly powers online destinations including Airbnb, GitHub, Alaska Airlines, Pinterest, Vimeo, The Guardian, and The New York Times.

The worldwide cloud services market is projected to grow rapidly to $236 billion in 2020, according to Forrester, Inc. As more and more businesses move operations to the cloud, Fastly is well positioned to continue increasing CDN, cloud networking and cloud security market share with edge cloud services that reach beyond content delivery.

We’re building a better Internet. Come join us.

Technical Program Manager, Operations

Fastly is looking for a Technical Program Manager to work with our TechOps team to drive execution of tactical workloads focused on increasing availability and reducing vulnerabilities and risk on a day to day basis. You will be responsible for helping teams improve monitoring, vulnerability, risk, incident and problem management processes for Fastly daily. This position reports to our Senior Technical Program Manager, TechOps and Security.

You are a leader and facilitator at Fastly. You will not only have TechOps resources at your disposal, but all of engineering on your side in the constant work of making our applications, our infrastructure and the internet a better place. You will also be held accountable for streamlining processes and de-risking projects by working with your counterparts on other teams and ensuring the TechOps teams are firing on all cylinders. You are critical to our success!

This is a role which has high impact on human lives. We provide a supportive environment with friendly teams and where you can learn and develop. We check our egos at the door. You’ll make sure our customers benefit from services built to the highest standards in the industry. We are a global, distributed team with the dedication and tools in place to make it work.

What will you do?

Participate in regular kanban and sprint planning and burn down, helping teams remove blockers, manage dependencies and resolve prioritization conflicts.

Work with teams during interval planning to ensure that mechanisms are built to accurately track and status deliverables during execution periods.

Ensure timely updates on Objectives and Key Results from teams, report on current vulnerabilities and problem backlogs, and progress therein.

Partner with TechOps, Security and Infrastructure delivery teams to learn from incidents and identified vulnerabilities to constantly improve our availability and security postures.

Participate in executing on roadmaps for architectural and process changes focused on increasing availability and security of our platform.

Instill discipline and consistency within the TechOps team in terms of operational best practices and documentation.

Who will you work with?

Technical Operations, security and incident management leadership.

Operations and infrastructure teams.

Reliability engineering teams.

Software development teams.

Network engineering.

Infrastructure/data center operations team.

Client-facing teams.

What we’re looking for:

Significant experience with issue and project tracking systems, such as Jira and Zendesk.

Lean towards action, execution and incremental improvements.

Comfortable with change, multi-tasking and managing priorities with exceptional organizational skills

Self-motivated and proactive to maintain momentum and progress.

A shown collaborator who can execute whilst building strong relationships.

Focus on the customer experience and business needs first and foremost.

Moderate experience as a technical program manager in infrastructure, cloud or SaaS environments.

Moderate operational and technical understanding. Able to actively participate and contribute to operations process and technical discussions for large scale distributed services.

Ability to integrate experiences and training to learn new technological paradigms.

Strong analytical and communication skills, a risk mitigation mindset and in possession of appropriate levels of urgency.

Strong sense of ownership. Actively remove program obstacles, and be willing to go above and beyond to chase down loose ends that lead to successful product delivery.

Focus on results and outcome, not just process.

Why Fastly?

We have a huge impact. Fastly is a small company with a big reach. Our customers have a tremendous user base, and we support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their hearts with others so we can help lend a supportive hand.

We love distributed teams. Fastly’s home base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is part of our DNA.

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits, like generous parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).

We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful — every day.

We are passionate. Fastly is chock full of passionate people and we’re not “one size fits all”. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they’re passionate about.

Fastly provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status. 

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

Formstack, transforming the way you collect data and put it to work, is looking for a Product Manager to add to the team.

Formstack is a 13-year-old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a work environment that is flexible and provides great freedom for those who can perform. We are seeking people who demonstrate an ability to work effectively with individuals from diverse cultures and backgrounds.

Who You Are:

As a Product Manager at Formstack, you’ll be at the center of business, customer needs, and internal stakeholders. You will own a key part of the business to ensure we’re delivering value to our customers and impacting the market. You will work closely with a cross-functional team to clearly identify customer needs and ensure the team delivers solutions that our customers want and need.

What You’ll Do:

You will identify new opportunities to grow product revenue and customer value via quantitative research, customer conversations, internal conversations, and reviews of industry best practices. You will collaborate with the rest of the product team, with stakeholders, and with design and development to build a prioritized roadmap of opportunities. Ultimately, you will own the end-to-end success and quality of projects from requirements definition through design, development, launch, and post-launch analysis.

How You Will Succeed:

You like to talk to customers and understand their pain points so we can solve them.

You thrive where data science, code, and market strategy overlap, and understand the nuances of business intelligence and financial forecasting.

You love data-based decision making but also love solving customer problems.

You are adept at prioritizing, decisive when organizing and are great at communicating both with ease.

You see problems as opportunities and proactively develop the knowledge and skills needed to solve those problems.

You enjoy iterating, assessing, tweaking, and trying again.

You enjoy working with cross-functional teams.

You never stop pushing towards clarity and delivery.

What We Are Looking For:

At least 2 years experience as a Product Manager (or be crazy ambitious and talented)

A track record of successfully launching and growing software products and services

Have led cross-functional or cross-platform efforts and are a clear communicator to tech and non-tech stakeholders

Ability to proactively grab data and turn it into an insightful story

Ability to manage multiple concurrent efforts and shift gears often

Entrepreneurial spirit and experience in a SaaS growth company are highly appreciated

Bonus Points:

Experience with:

Process Automation

Product Marketing

Product Led Growth

What Formstack Offers:

Free health plans, as well as company-paid Dental, Vision, Disability and Life Insurance Benefits for full-time employees.

Unlimited PTO for all employees

401k with matching company contribution for full-time employees

The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job

Company-paid conferences and extended learning

Yearly company gathering

Want to learn more about who we are and what we value? CLICK HERE to hear from some current Formstackers about what matters most!

Formstack is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

All data collected in our application process from resume collection to application questions is used for recruitment purposes only. We will store it in our applicant tracking system, JazzHR, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.

Thank you for your interest in Formstack!

This position is remote based.

We're looking for product managers that can help us deliver value by ensuring GitLab is scalable, cost effective, and resilient from an infrastructure perspective.

 We believe developers deserve an intuitive, single application that covers the entire DevOps lifecycle. We believe running tests is just the beginning of automation. We believe deploying your code should be automated and repeatable, and most of all, easy. We believe in pushing the boundaries of best-practices, and bringing these to every developer, so that doing the right thing is also the easy, default way of working.

We know there are a million things we can and want to improve about GitLab's infrastructure. It'll be your job to work out what we are going to do and how.

We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

We recommend looking at our company page and the product handbook to get started.

Responsibilities

• Drive the product in the right direction

-Build an effective roadmap to prioritize important features properly

-Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on

-Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product

-Consider the business impact, ROI, and other implications when taking important decisions

-Make sound decisions for your product/stage, building trust, and driving clarity across all teams at GitLab and the community

-Mastery of the competitive and market landscape of their product domain and understanding how this landscape impacts their own product roadmap

-Ability to clearly document ROI or impact for a given action, feature, or prioritization action

-Conduct advanced ROI analysis on investment cases to determine if GitLab should pursue them

• Take an active role in defining the future

-Contribute to the product vision, together with the Head of Product and VP of Product

-Create and maintain a vision for your product area

-Create and maintain the vision for each product category

-Innovate within your product area by proposing ambitious features

-Follow innovation in your product area

-Communicate and evangelize your product vision internally and among the wider community

-Mentors junior or less experienced Product Managers to quickly bring them up to speed and add value

-Represents GitLab as a product and domain expert in front of Industry Analysts, customer visits, industry events/conferences, and other events.

• Manage the product lifecycle end-to-end

-Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned

-Be the voice of the customer and the subject-matter expert for your group

-Contribute to documentation, blog posts, demos, and marketing materials for product features

-Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application

-Manage the uncertainty in an efficient way, adjusting plans to new working conditions

-Manage features and solutions that span multiple stages, and/or benefit other stages

• Engage with stakeholders in two-way communication

-Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area

-Talk to customers and engage with the community regularly

-Engage with analysts on briefings and product evaluations

-Work with the entire Product team to share improvements and best practices

-Have a strong presence in customer advisory boards and other customer feedback forums to fully understand customer pain points and how these can be solved in the future

-Ability to present to C-level executives both internally at GitLab and externally to customers and prospects

You are not (solely) responsible for:

• A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it

• Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible

• Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you

 Requirements

• 5+ years product management experience

• Excellent written and oral communication skills

• Ability to think like a CEO to drive success of your product area

• Fantastic problem solving skills and attention to detail

• Strong understanding of Git and Git workflows

• Knowledge of the developer tool space

• Strong technically: you understand how software is built, packaged, and deployed

• Passion for design and usability

• Highly independent and pragmatic

• Excellent proficiency in English

• You are living wherever you want

• You share our values, and work in accordance with those values

• Strong understanding of DevOps and cloud-native application development

• Strong understanding of project management and enterprise workflow use cases

• Bonus points: Significant experience with Kubernetes and Docker

• Bonus points: experience with GitLab

• Bonus points: experience in working with open source projects 

Have you ever wondered what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about making the internet a safer place for everyone.

We are looking for a Product Security Engineer to solve large-scale, systemic security problems.  Your work will make our million+ customers and tens of thousands of hypervisors more secure, and will help ensure that DigitalOcean is a respected and active contributor to the broader security community.

You'll report to the Director of Security Engineering and will work with the rest of DigitalOcean to find innovative ways to make the systems we build as safe as possible.  Your technical contributions could include building central systems for the rest of DigitalOcean engineering to use, developing new testing tools for internal or external deployment, and advising other teams on the best ways to handle new vulnerabilities.

Our customers trust us with their data and operations, and we take that responsibility seriously. Security at DO means solving incredibly complex problems at a high-scale that have real impact for our customers, our products, and for the larger internet community.

What You’ll Be Doing:

• Identify systemic problems in our environment, then develop and deploy security capabilities at scale, using languages such as Go and Ruby, and tools such as Kubernetes, Docker, and Chef.

• Partner with engineering teams to make sure that we deliver an excellent and secure workflow spanning development, deployment, and production monitoring.  

• Participate in architecture reviews to identify risks in new systems and prioritize remediation work.

• Review & triage results coming from existing controls (e.g. bug bounties, image reviews, 3rd party analysis, etc.).  Optimize these systems as necessary.  

• Advise engineering teams on how to best address individual vulnerabilities in our environment.

• Coordinate with our SOC to improve the scope of our production monitoring.

• Participate in outreach to our engineers (e.g. developer training, office hours, internal CTFs).

What We’ll Expect From You:

• Demonstrable experience securing large scale environments under very active development.

• Demonstrable experience collaborating with internal engineering teams.

• Software engineering experience (you can write robust code with good test coverage and can point to specific examples of projects you’ve successfully delivered in the past).

Expertise with at least one of the following languages:

• Go, Ruby, Python, C/C++

• Working knowledge of modern development concepts (virtualized environments, continuous integration & delivery, containerization), network architecture, and system architecture. 

• A habit of approaching security problems with creativity and flexibility that incorporates previous internal/external approaches as a data point, not a rulebook.

• Strong communication skills, both written and verbal.

Why You’ll Like Working for DigitalOcean:

We have amazing people. We can promise you will work with some of the smartest and most interesting people in the industry. We work hard but we always have fun doing it. We care deeply about each other and take our “no jerks” rule very seriously.

We value development. We are a high-performance organization that is always challenging ourselves to continuously grow. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  You’ll need to be great to get hired here and we promise you’ll get even better.

We care about you. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a monthly commute allowance to make your trips to and from work easier.

We invest in your future. We offer competitive compensation and a 401k plan with up to a 4% employer match. We also provide all employees with Kindles and reimbursement for relevant conferences, training, and education.

We want you to love where you work. We have great office spaces located in the heart of SoHo NYC and Cambridge and offer daily catered lunches to keep your hunger at bay. We’re also very remote-friendly—we use Slack to communicate across the company—and all remote employees have the opportunity to onboard in-office and take an all-expenses paid trip to our annual company offsite, Shark Week, to get quality in-person time with the team at least once a year. We also allow employees to customize their workstations to meet their needs—whether remote or in office.

We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

Our team is in search of a Senior Data Scientist - Sales to help us change the way digital products are designed.

About the Team:

You will be joining our growing data team and have the chance to make a large impact at InVision. You will be embedded in our very data driven and data hungry Sales & Customer Facing Team to identify key metrics, conduct deep and rigorous analysis, and deliver novel insights and data products that drive revenue growth. You will be a trusted partner in the team tackling the toughest and most impactful analytical problems.

What you’ll do:

• Own the relationship with your stakeholders through excellent communication, collaboration, and the alignment of your work with what matters

• Identify revenue opportunities using any and all relevant data approaches (modeling, analysis, reporting)

• Identify efficiency opportunities using data (eg having our Sales team focused on the greatest opportunities and risks)

• Enable data driven decisions throughout the Sales team

• Drive learning through the use of data and your ability to share and distribute learnings

• Provide access to data through dashboards and other tools to empower your team, and look for opportunities to automate and scale your insights

What you’ll bring: 

• A passion for, and track record of, leveraging data for business impact in an enterprise SaaS environment

• Ability to write complex and performant SQL queries to extract data

• Experience in designing and building successful models for Sales teams and the math / stats and programming skills required to do so (Python or R)

• Excellent communication skills with the ability to distill complex problems into meaningful and interpretable insights

• Experience with visualization tools such as Mode Analytics (or others like Tableau, Looker)

• Advanced degree in statistics or other quantitative field preferred

About InVision:

InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Ideally located in Eastern or Central Time

It’s a hugely exciting time here at Snowplow. Over the last 7 years, we’ve grown to a brilliant 50 person team that is spread out over 14 countries with nearly 150 customers and many, many more open source users, and we’re heading for even bigger and better things, fast. 

At Snowplow, we want to empower people to do transformative things using data. We work with companies from around the world to help them better understand their customers and products, and develop a truly data-driven culture. 

With an ever-expanding US customer base, we are now looking for a US-based Data Consultant to join our Data Strategy team. You’ll work remotely with the opportunity to travel onsite to our customers, as well as to Europe to meet with the rest of the team & company.

We would love to hear from you if you are excited about working at the interface of technology and people, translating business requirements into technical specifications and then implementing these. 

The Opportunity

As a Data Consultant, you’ll be working with companies of all sizes from across different industries on building out their data capability. Through workshops and co-development sessions you’ll understand their use case and business model, design a Snowplow instrumentation that fits it and then work with their data team to implement it.

The role combines a mixture of tactical tasks, such as writing data models and implementing tracking, with more strategic responsibilities, such as helping companies understand what data they need and how they should consume it. As you gain experience and progress within the role, your focus as part of the Data Strategy team broadens and you’ll provide value to our customers throughout their entire Snowplow journey.

The environment you’ll be working in

Our company values are Transparency, Honesty, Ownership, Inclusivity, Empowerment, Customer-centricity, Growth and Technical Excellence. These aren’t just words we plucked out of thin air, we came up with them together as a company and are continually looking to find new ways to weave these into our day to day operations. From flexible hours and working locations to the way we give feedback, we’re passionate about building a company that supports both company and individual development.

What you’ll be doing

Helping companies with their data strategy. You’ll help companies architect their cloud data stack and make the organisational changes to become data-driven business. You’ll also work with them to discover new data use cases, and plan out how to action them.

Mapping business requirements to data solutions. You’ll work with companies on determining what data they need to collect, and how it will be used. Through holding workshops (both onsite and remote), you’ll gain a deep understanding of our customers’ industries and business models, and will be able to best advise them on how to utilise our technology.

Delivering excellent technical implementations. From designing tracking to developing data models, you’ll work with our customers to ensure they are getting the most value out of our technology. 

Be a Snowplow expert. Through working with the Snowplow team and our customers, as well as attending conferences and events, you’ll become a true Snowplow expert, and develop a thorough understanding of the wider data landscape.

What you bring to the team

• Analysis is your thing. Ideally, you will possess a degree in an analytical field such as Maths, Economics, Engineering, Computer Science or similar, or have relevant commercial experience.

• You’re not right at the start of your journey. You have experience within consulting, data analysis, data engineering, or similar. 

• Learning is COOL. You love working with data and are excited to learn new tools and technologies.

• Time IS your friend. You are highly organised and able to manage your time effectively. Working on implementations for multiple customers at any given time, you are able to coordinate customer interaction and technical delivery. 

• You love to explain ideas. You are a clear and confident communicator and are able to explain complex technical principles to people with various technical abilities. 

• There is no ‘i’ in team. You have some experience in managing complex projects with multiple stakeholders and dependencies on various other teams.

• You have strong technical skills. You are proficient at performing data analysis in spreadsheets or relational databases. Prior experience with SQL is valuable but not necessary.

• Process, process, process. You have a mature attitude to security, documentation and process. Our clients trust us with their data. This is a huge responsibility and informs everything we do.

• You’re a bit of a jet setter. You are willing and able to travel internationally (including to Europe) for work (up to 25% of the time). 

What you’ll get in return

• A competitive package including share options

• 23 days of holiday a year (plus bank holidays)

• 401(k) and health insurance 

• MacBook or Dell XPS 13/15

• Two fantastic company Away Weeks in a different European city each year (the next one will be in November 2019!)

• Work alongside a supportive and talented team with the opportunity to work on cutting edge technology and challenging problems

• Grow and develop in a fast-moving, collaborative organisation

Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

Webflow is a web development and content management platform that empowers people to create incredible experiences for the web — without coding.

And we’re looking for a copywriter to help define how people think of, talk about, and ultimately, use Webflow.

About the role 

Location: San Francisco HQ or US remote

Full-time

Have you ever wanted to shape perception and usage of a design tool capable of redefining how websites and apps are built? Does the idea of working within established content standards — and taking them a step further — excite you more than just a little bit? 

As a copywriter on our Brand Studio team, you’ll: 

Collaborate with Product Marketing, Product Managers, and performance marketers to plan and write effective, engaging, and on-brand content

Work with Product Marketing Managers to develop and execute on compelling messaging frameworks for new products, features, and programs

Ensure that stakeholders’ content aligns with — and when appropriate, advances — our brand voice and style 

Create deliverables that range from coherent and intuitive information architectures (IAs) to high-converting landing pages and microsites

Write everything from microcopy to long-form articles while adhering to well-defined voice, tone, and style guidelines

Always keep your eye on opportunities for improving key metrics like signup and upgrade conversion, click-throughs, opens, and etc.

That said, these role responsibilities are just the start! At Webflow, we encouraged you to contribute wherever your interests take you — and shape your role accordingly. 

And this isn’t just a philosophical bent: we actually give you 4 hours a week (10% of the work week) to tackle passion projects directly related to Webflow. 

About you 

You’ll thrive as Brand Studio copywriter if you have: 

Strong creative writing skills — balanced by a respect for clarity, concision, and specificity

Similarly strong self-editing skills

Familiarity with AP, Chicago, and/or Yahoo! style guides

Well-honed collaboration and communication skills

Extreme attention to detail

At least working knowledge of web standards like content structure, heading usage, and accessibility

The ability to articulate your content decisions in terms of both how they fit brand voice and how they might improve performance indicators like conversions, click-throughs, etc.

Your past experience might include: 

Working with Product Marketing Managers to create effective content in line with predefined messaging frameworks

Writing within the standards of a well-defined voice, tone, and style framework without sacrificing either creativity or performance

Directly contributing to, extending, and maintaining said content standards

The creation of a diverse set of deliverables that may range from video scripts to emails, landing pages to microsites

Collaboration with marketing / growth teams to plan and conduct experiments

However, even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that meeting just 50% of a role’s requirements puts you in the running. 

About us 

At Webflow, we believe that our success will not only be defined by what we do — but by how and why we do it. So, here is the Webflow “why” and our “how”: 

Our dual missions — one for the world, one for us

For the world: To empower everyone to create for the web and spark an unprecedented wave of digital innovation

For ourselves: Lead fulfilling, impactful lives

Our core behaviors (how we act)

Start with customers

Practice extraordinary kindness

Be radically candid

Move uncomfortably fast

Just fix it

Lead by serving others

Dream big

Our commitments to you 

We’ll pay you! This is a full-time, salaried position that includes equity

We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses 

We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days 

We offer flexible parental leave for moms and dads

We provide remote employees with the equipment they need to create a great remote work environment 

We will offer you the support you need to help you grow as an impactful Copywriter and a healthy human being 

Ready to apply?

If you share our values and our enthusiasm for empowering the world, we’d love to hear from you!

Note: You'll need valid U.S. work authorization to join us.

This role is available to highly qualified remote workers and local South Florida candidates.

WHO ARE WE?

Launch Potato is a South Florida-based Startup Studio, founded in 2014 with no external investment and a mission to build and scale digital brands. Most recently a winner of the SFBJ Best Place to Work Award and named to the Inc. 1000 list for consistent revenue growth. We own and operate a portfolio of direct-to-consumer brands and use our marketing and technical expertise to reach millions of consumers.

While our headquarters is in vibrant downtown Delray Beach, Florida, we have a unique, international team distributed across several countries, and are a pioneering advocate of remote work. There is a lot to look forward to!

CAREER GROWTH

Work directly with the founding team, 4 Internet Execs who successfully developed and scaled double-digit million dollar online businesses from the ground up

Hands-on training & mentorship with career growth across departments and brands

Company-wide profit-sharing

PERSONAL HEALTH & WELLBEING

100% company-paid dental and life Insurance 

Monthly health insurance stipend and elective vision insurance

Flexible paid time off policies including an additional 10 paid holidays

6 weeks paid time off for maternity leave

TEAM CULTURE

Annual company retreats with the global team

High-performing, transparent, and respectful team culture

Dog-friendly workplace, we love dogs!

YOUR ROLE

As our Director of SEO, you will work closely with our content, outreach, and product/engineering teams to grow high-intent organic search traffic, revenue, and profit in extremely competitive verticals.  You’re passionate about leveraging technical optimization to deliver results. You’re a data-driven individual who loves impacting change in the constantly evolving search optimization channel. 

SUCCESS LOOKS LIKE

Owning the SEO strategy and technical execution of content-driven initiatives that deliver month over month growth in organic traffic 

Partnering with the broader Acquisition, Design, Product, and Engineering teams to implement SEO recommendations while ensuring all content is on-brand, accurate and compliant

Defining and evolving key SEO performance metrics to systematically track and improve search performance. Providing weekly rankings/traffic report to teams

Conducting competitor - audits and reviews, bringing insights/ideas to the team 

Staying on top of news, trends, and changes in the SEO world, sharing relevant insights with the team

Performing keyword research to provide the Content team with suggestions for new content development

Reviewing existing content for SEO and revenue optimization opportunities building a playbook for success,  replicating results across other verticals in the automotive, travel, and insurance verticals

Eventually building a team that can exceed expectations, you only hire A-players

WHAT YOU NEED TO SUCCEED

Minimum of 5 years experience working for a content-focused publisher in a role leading technical/product SEO strategy and execution in a competitive vertical

Success growing a brand from 100,000 to 1MM organic sessions while leading SEO strategy and execution

Expertise working closely with engineers to deliver products that meet SEO and marketing objectives

Solid knowledge of the personal finance and credit industry with the ability to comply with financial services industry regulations

Demonstrated success using analytics and trends to drive strategy 

Experience working with BI and SEO tools including Looker, SEMRush, Ahrefs, Google Analytics, Screaming Frog, Google Webmaster tools

Experience establishing processes with an entrepreneurial organization and achieving universal buy-in

Strong verbal and written communication skills. You have the innate ability to present information and ideas logically and clearly

Want to be part of a profitable, high-growth company? Apply now!

We are proud to be an Equal Employment Opportunity company. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Summary

As Community Lead at Cardano Foundation you will be tasked with defining and implementing a global community strategy that spans social media and community platforms in a variety of regions.

Working closely with the Communications and Marketing Lead, you will be responsible for managing our current community team who operate remotely over three continents.

As a senior figure within the Cardano Foundation, you will work closely with internal and external stakeholders to define KPIs as well as acting as the community conduit between the Cardano Foundation and our partners, IOHK and Emurgo.

Duties

Lead, provide counsel and support to the community managers

Creating and presenting engaging reports to the Executive Team

Setting KPIs for your team alongside the Executive Team

Work closely with your partners in IOHK and Emurgo to bring the brand to life through engaging content and thought-provoking words

Manage the Community budget

Key Competencies

You will have 10+ years experience nurturing, growing and managing communities, as well as creative flair that makes your community campaigns stand out from the crowd. Strategic aptitude is vital as you seek to increase brand presence using our current community platforms, as well as keep abreast of new relevant platforms both regionally and globally.

You will be familiar with blockchain technology and the Cardano product, seeking to drive adoption of our platform via educational content both online and at meet-ups worldwide.

You will use data to inform your key decisions and be familiar with software that allows us to measure engagement and sentiment.

You will provide weekly and monthly reports to key stakeholders across the organisation and be the point of contact for all Cardano community comms.

The ability to describe in detail what a global strategy would entail and how they would execute on that strategy (it’s easy to write a strategy, it’s much more difficult to execute on that strategy)

Demonstrates an understanding of how community management is an additional arm of a product (can teach us something about community and why this new business model is so important, especially for tech companies).

Education / Experience

Extensive prior experience of leading a global community team is essential

Experience of building a team and understanding of how to motivate community managers globally

In depth understanding of blockchain communities would be an advantage

Strong project management experience

Strategic experience of working in a variety of regions, particularly Asia

Crisis management experience

Executing award winning creative campaigns

Au fait with data analysis and solid knowledge of social media tools across planning, content management and analytics

We are hoping to see examples (assets) from previous global community management roles