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  • Software Dev (141)

    • Yesterday

      Signal is hiring distributed systems (rust) developers to help make private communication simple. If you care about code quality as much as you care about user privacy, you should fit right in. This role is an opportunity to have an immediate impact while working closely with a talented team to solve challenging problems and ship new features to millions of users.

      Requirements

      • Proven track record building core systems of highly resilient/performant platform infrastructures (messaging, databases, storage, caching, etc.).

      • Previous experience building core systems that power solutions used by external customers.

      • Knowledge of (non-Byzantine) Consensus Protocols (e.g. Paxos).

      • Deep knowledge of Rust (programing language).

      • Deep knowledge building distributed systems (fault tolerance, distributed consensus, partitioning/scaling).

      • Experience with Java a plus.

      • Experience being the architect of major new enhancements.

      • Capable of communicating effectively. We’re a small organization; you will be involved in every aspect.

      • Degree in Computer Science or related field.

      • 5+ years of industry experience.

      Benefits

      • You can work anywhere in the United States. Whether it’s your favorite coffee shop or your living room, Signal gives you the flexibility to work wherever you will be most effective. We fly somewhere new once a quarter so that everyone can meet up in person.

      • Excellent healthcare, vision, and dental with all premiums covered.

      • Our 401(k) plan matches your contributions (without any vesting period) up to the employee federal maximum of $19,000.

      • We're stable, well-funded, and capable of focusing on what is best for users without distractions.

      • Feel good about what you do. We believe in solving real problems, working with integrity, and sharing that work (and code) with everyone.

    • About Lumi

      Lumi helps ecommerce brands produce memorable and sustainable packaging through our online platform and worldwide network of factories. Tens of millions of packages are being shipped every year with Lumi products.

      By joining Lumi you will have a front row seat to the rapidly changing way people buy things, and the supply chain behind everything that gets shipped to your doorstep. Learn more →

      About the role

      As the first VP of Engineering at Lumi, you will build the team and engineering organization that helps us make custom manufacturing as scalable as the web. Our mission is to accelerate the world's transition to responsible manufacturing. We do this by bringing online thousands of factories around the world, and make those accessible and scalable for any business — think of it like AWS for custom manufacturing. 

      As VP of Engineering you will lead the engineering culture of our growth-minded, software-driven company. You will report to co-founder Stephan Ango, and lead our engineering team of 12. We are seeking candidates with experience growing and managing teams of over 50 engineers.

      Your role will be to develop the culture that enables us to achieve complex technical goals. At Lumi we believe firmly in inclusion and diversity. We also have had a distributed engineering culture from day one. It is helpful if you have led distributed teams, and we are particularly looking for candidates who will work remotely if possible within proximity of our headquarters in Los Angeles.

      Our engineering philosophy is to pick the right tool for each job, and enable talented engineering leaders to own the technical decision making. We use this approach to solve a wide range of technical problems from building complex pricing algorithms, to opening public APIs, building integrations with other software platforms and enabling data science for customer-facing and internal purposes. Read more on our engineering blog.

      What you'll do

      • Scale our engineering team by attracting, hiring and mentoring talented people

      • Build out teams to develop open public APIs, build integrations, and enable data science activities

      • Manage guidelines and processes for code review, deployments, documentation, devops, and tooling

      • Develop goals and metrics that align technical teams with the rest of the company

      • Define and improve processes for onboarding new team members

      • Maintain our culture of quality code while shipping on time

      About you

      • Experience growing an engineering organization to over 50 developers

      • Bachelor's or Master's Degree in Computer Science, Engineering or related field

      • 7+ years of engineering experience

      • 4+ years managing engineering teams

      • Comfortable managing distributed teams

      • What we offer

      • Competitive salary

      • Stock options

      • Paid time off

      • Comprehensive medical, dental, and vision benefits

      • SIMPLE IRA retirement plan

      • Top of the line computer equipment

      What we look for

      Our team is made up of people from diverse backgrounds, often working remotely across the world. We believe cross-pollination is one of the best ways to foster community and new ideas. For that reason we encourage people from all backgrounds to apply to any of our positions.

      Creating a great environment for everyone on the team is something we care deeply about. There are a few qualities we look for in anyone joining Lumi. Here are some of the questions we'll be asking ourselves when reviewing your application:

      • Curiosity: Your role will evolve as time goes on. Do you have an eagerness to learn new skills, adapt to new situations and get out of your comfort zone?

      • Communication: Whether it is in written or spoken form, are you able to communicate clearly and concisely with others?

      • Empathy: Do you collaborate well with others? How do you deal with disagreements? Do you relate to the challenges we seek to solve for our customers?

      • Work ethic: Do you have a can-do attitude? In the ever-moving world of logistics, will you do your best to not keep others waiting? Can we rely on you to bring rigor and enthusiasm necessary to your work?

      • Good taste: Are you attentive to details? Do you care about creating an elegant, pleasant experience for customers and those around you?

      Note that due to the volume of applications we are not able to reply to everyone. Rest assured, we do read every application. Thanks for considering us!

    • Senior Full-Stack Developer (Angular, React, Vue..) to work on a new hybrid mobile app^

      • Do you want to develop web and mobile apps that will impact the lives of millions of users? Want to take the time to do things right, work independently, and produce code and a final product you can be proud of?

      • Want the freedom to work wherever and whenever you want? (Be a digital nomad and travel the world, or just work from home or at a coworking space.)

      • Want to be part of a small but passionate team that will give you room to grow and evolve in your professional life?

      • If you answered yes to these questions, join us!

      We have already created dozens of apps that, altogether, have been downloaded over 6 million times.

      You will be responsible for developing a new mobile app for people who want to learn a foreign language using the latest technology.

      • Experience with Angular, Vue or React required. Having already developed mobile apps (hybrid or native) is a plus but not required. You should be curious and eager to learn new things.

      • We encourage you to spend some time in Barcelona, Spain getting to know us, but then you will have the freedom to work wherever you like.

      • You will work independently on the project but your manager and team will always be around for support and guidance.

      • International team (14+ nationalities represented).

      • English is a must: everything is written in English and our team meetings are also conducted in English. However, you don’t need to be perfectly fluent. Plus you’ll have access to a great app that you can use to improve your language skills 😉

      Who are we?

      For the past 8 years, MosaLingua has been making extremely efficient language-learning mobile apps. We are a small, international team, made up of travel and language enthusiasts.

      The team also includes 3 other developers and your manager is also a developer.

      As a software engineer at MosaLingua, you’ll help architect and build high-quality web applications that will impact the way millions of people learn online. Join our team of seasoned pros for autonomy, ownership over projects, and plenty of challenges to keep you engaged and growing.

      What we need

      • We’re looking for an experienced Full Stack JavaScript Developer to join our team.

      • You must be able to create good code architecture that lasts

      • You know how to test software on different levels

      • You are an independent self-starter who loves to solve problems

      • If you also speak French, Italian or Spanish, or are learning a language, it’s a plus, but not required

      • You have strong opinions about UX and you like well-crafted apps

      • You are preferably available full time (but it can start part-time at the beginning)

      • You want a long-term collaboration (with lots of opportunities if you have an entrepreneurial mind)

       Technology

      Our existing mobile apps are made using web technologies: HTML5/JavaScript with Cordova/Phonegap, Backbone.js, RequireJS, Gulp, Sass, Jasmine, Nightwatch, etc.,

      Server-side: some Python and Bash scripts, and several REST APIs with PostgreSQL hosted on Heroku and AWS.

      We have continuous integration with Jenkins with some testing (unit and e2e).

      But you will be working on a totally new app with the technology and framework of your choice.

      Your responsibilities

      • Help the other developers with existing apps (at the beginning, to get to know our environment)

      • Create the new app from scratch, and help it evolve and grow taking user feedback into account

      Added perks

      • Work from home. No more commuting or cubical farms—work anywhere you want!

      • Super flexible time-off policy

      • No fixed schedule

      • Company retreats in some really cool places

      • Free books or software: We buy anything that can help you be even better at your work

      Important:

      In your answer, please mention the phrase “I have read the whole job post”

      DO NOT RESPOND IF you are not an experienced Javascript developer

      You should have some projects to show us and be able to comment your code and explain your decisions

      How to apply?

      Send a concise application with your résumé, a very short cover letter and an example of the best app/site YOU created in the past: job(at)mosalingua.com.

      Thanks, we hope to talk to you soon 😉

    • Factory software is at the core of value creation, it is crucial to our society. Creating factory software is exceedingly difficult. Actyx is solving this problem. Our platform ActyxOS—based on a peer-to-peer architecture with no central nor on-site servers—allows developers to easily build and run powerful data-driven applications. This helps factories answer questions, reduce waste, and increase performance. Over the last 2.5 years Actyx has grown to a team of 25 absolutely outstanding people, raised over 4 million EUR and was installed in multiple factories.

      About the role:

      Our co-founder and CTO Roland is looking for an experienced software engineer to join the 8-strong Pan-European distributed development team.

      You will add your own talents and experience to the team: together we will push the envelope and move the boundary of what is considered possible in the space of highly resilient distributed business logic on the factory shop-floor.

      Your responsibilities:

      • You will refine and create distributed business logic based on event-sourcing and functional programming techniques

      • You will compose and wire up UI components to implement simple and intuitive user interfaces that facilitate complex interactions of man, machine, and material on the shop-floor

      • You will create, operate, and maintain infrastructure for monitoring and servicing decentralized peer-to-peer apps deployed in demanding factory environments on tablets, machine gateways, and virtual machines in the cloud and on-premises

      • You will create, customize, operate, and maintain integrations to third-party enterprise software as well as sensors and machines on the factory shop-floor

      Our perfect match:

      • We seek an outstanding candidate, who is highly driven, smart, confident, and gritty. Our perfect match is hungry to learn and enjoys working in fast-paced environments.

      • You have a track record of at least 10 years as a programmer, possibly with some open-source contributions to show; you consider languages, frameworks, and libraries as tools rather than religion

      • You have created or contributed to distributed programming tools; you have a deep understanding of functional programming as well as the costs and benefits of strong static type checking and powerful type systems

      • You love challenges and you have a roll-up-your-sleeves and get-stuff-done attitude

      • You have excellent analytical skills, work diligently, have great attention to detail and are able to consistently deliver results under pressure

      • You are fluent in business-level English.

      Last but not least, when judging your fit for this position we will not consider your age, sex, gender, ethnicity, religion, etc. as these are not relevant to your role within the team.

      What we offer:

      • A unique opportunity to revolutionize the manufacturing industry, displace old-school software and have a tangible impact on the Actyx success story

      • A highly relevant technical challenge paired with stimulating use-cases from the tangible real world

      • A world-class multicultural team: we don’t just work together, we truly care about each other and seek to bring out the best in each other every day

      • If you need more private time to take care of your loved ones then we will try our best to accommodate their needs

      • A flexible and high pace work environment, with low hierarchies, competitive compensation and equity package

      Does this sound like your dream job and do you have the profile we are looking for? Then we would love to hear from you! Please send us your cover letter and CV and let us know about your earliest possible starting date and salary expectations.

    • 2 days ago

      Mesosphere is on a mission to provide the best multi-cloud and hybrid-cloud services platform in the industry, built with Kubernetes on DC/OS. We’re looking for highly motivated engineers to join us.

      This team is responsible for delivering a world-class global-scale, multi-cloud infrastructure automation platform to some of the most innovative names in tech, cloud, healthcare and financial services.

      This position will give you the opportunity to collaborate with the brightest engineering minds in cloud infrastructure and distributed systems, as you design and develop reliable, resilient, and scalable services with Kubernetes.

      As an ideal candidate, you would have empathy for your customer and your team, and welcome customer feedback. You would excel with minimal technical supervision, and design and implement solutions independently, while also supporting your team members. You would embrace time constraints, and work with team members to deliver high-quality products and features, with rapid iteration.

      You’d contribute in:

      • Performing code reviews and give constructive, critical, and cordial feedback.

      • Performing design reviews and provide insight to your team.

      • Creating clear designs and write helpful documentation.

      • Engaging the Kubernetes community on projects that are important to our product.

      • Writing reliable Kubernetes control plane code, and the tests that allow it to safely evolve.

      You’d be a great fit if you:

      • Understand Kubernetes control plane architecture

      • Understand container orchestration

      • Can comfortably write and test software in Go

      • Have developed and operated large-scale infrastructure services

      • Have automated infrastructure in public clouds

      • Are self-driven and motivated, with a strong work ethic and a passion for problem-solving

      • Can debug, troubleshoot and resolve complex technical issues reported by customers

      • Know Linux or other Unix-like operating systems

      We'd be impressed if you also:

      • Apply agile development principles in short work iterations.

      • Implement Continuous Deployment practices in your work.

      • Have implemented Kubernetes controllers.

      • Have developed loosely-coupled distributed systems.

      • Have deployed applications in Mesos and/or DC/OS.

      • Can develop applications in Python, C, or C++.

      • Actively participate in the Kubernetes community, and/or contribute to the Kubernetes ecosystem.

      • Understand cloud platforms architecture, especially networking, security, storage, and resilient application topologies.

      About Mesosphere

      Mesosphere is dedicated to helping enterprises unlock the next generation of datacenter scale, efficiency and automation with Apache Mesos. Mesosphere’s open source product, the datacenter operating system (DC/OS), is a new kind of operating system that spans the entire datacenter, pools datacenter resources,  and automates IT operations. Backed by Andreessen Horowitz, Khosla Ventures, Microsoft, HPE, Data Collective, T. Rowe Price, and Fuel Capital, Mesosphere is headquartered in San Francisco with a second office in Hamburg, Germany.

    • 2 days ago

      Signal is hiring iOS developers to help make private communication simple. If you care about code quality as much as you care about user privacy, you should fit right in. This role is an opportunity to have an immediate impact while working closely with a talented team to solve challenging problems and ship new features to millions of users.

      Requirements

      • Extensive familiarity with iOS development and internals.

      • Comprehensive knowledge of Swift and Objective-C.

      • Experience being the architect of major new enhancements.

      • Capable of communicating effectively. We're a small organization; you will be involved in every aspect.

      • Degree in Computer Science or related field.

      • 5+ years of industry experience.

      Benefits

      • You can work anywhere in the United States. Whether it’s your favorite coffee shop or your living room, Signal gives you the flexibility to work wherever you will be most effective. We fly somewhere new once a quarter so that everyone can meet up in person.

      • Excellent healthcare, vision, and dental with all premiums covered.

      • Our 401(k) plan matches your contributions (without any vesting period) up to the employee federal maximum of $19,000.

      • We're stable, well-funded, and capable of focusing on what is best for users without distractions.

      • Feel good about what you do. We believe in solving real problems, working with integrity, and sharing that work (and code) with everyone.

    • komoot (EST and Europe)
      3 days ago

      Millions of people experience real-life adventures with our apps. We help people all over the world discover the best hiking and biking routes, empowering our users to explore more of the great outdoors. And we’re good at it: Google and Apple have listed us as one of their Apps of the Year numerous times—and we are consistently ranked amongst the highest-grossing apps in both Google Play and the App Store. To help us continue to build the future of outdoor exploration, we’re looking for a passionate Android developer to join our team.

      Your key responsibilities 

      • Take over responsibility of all parts of our Android app

      • Develop innovative new features in collaboration with our team of designers, copywriters, and Android/iOS product experts

      • Optimize the core functionality of the app

      • Incorporate the latest advances in Android technology

      Why you will love it

      • At komoot, you’ll use everything the Android platform offers: Sensors, data synchronization, caching, external storage

      • We let you work from wherever you want, be it a beach, the mountains, your house or anywhere else that lies in any time zone between UTC-1 and UTC+3

      • You’ll work on challenging tasks, such as turn-by-turn navigation, maps, on-/offline hybrids, custom views and data synchronization

      • You’ll be developing in fast cycles with continuous build, testing and direct team feedback

      • Your expert knowledge will make you a key player amongst a team of highly motivated, talented people

      • You’ll travel together with our team to amazing outdoor places several times a year to exchange ideas, learnings and go for hikes and rides

      • You’ll build and improve an app that we’re pretty sure you’ll end up using for your personal outdoor trips

      You will be successful in this position if you

      • Are highly self-driven, responsible and keen to improve

      • Have proven experience in developing high quality Android apps (3+ years)

      • Write code that's readable, well documented and is meaningfully tested

      • Have a passion for building software, demonstrated through interesting side projects, open source contributions, or other involvement in the tech community

      • Love to develop awesome products for great user experiences

      • Have experience in working in a distributed team, have good communication skills and love to work together with others in fast development cycles

      Sounds like you?

      • Then send us the following

      • Your CV

      • A write-up explaining who you are and why you are interested in working at komoot

      • Examples of your work (e.g. GitHub, PDFs, Slideshare, etc.)

      • Feel free to send us something that shows us a little more about what you’re interested in, be it your Twitter/Instagram account, or your OpenStreetMap profile if you have one

    • Draftable
      3 days ago

      About the role

      Draftable’s core technology is what makes us unique. It includes our document structure reconstruction and document comparison algorithms. Most of this code was written by our founder but, as we have grown, we are looking to hand over responsibility to an experienced engineer.

      You will be spearheading our core technology development. You will start out working closely with our founder making some key improvements to our algorithms. Over time, you will take leadership and become the chief innovator of the technology that sits at the heart of all Draftable products.

      You will spend 90% of your time reading the literature, thinking about how to implement things, and writing code.


      About you

      • You are a problem solver and you love learning.

      • You have very strong theoretical and practical knowledge of data structures and algorithms. Maybe you’ve done graduate level study and research, or maybe you’ve been involved in programming competitions like the Informatics Olympiad or Topcoder.

      • Once you figure out how you want to implement something, you write code really fast.

      • You have at least a few years experience working as a software engineer and you pride yourself on writing clean, well-structured and well-tested code.

      • You are independent and self-reliant. You’re happy working on a task by yourself but you will take initiative to involve other team members when necessary.

      Work/life balance

      We understand you have a life outside work and we will respect your non-working and family time. We expect engineers to work a full time load of 40 hours per week (and no more) and to be very productive during that time.

      Our team is mostly remote and we prefer working with remote engineers, but also we’re also open to welcoming you into our Melbourne office.

      You will have flexibility to schedule your work around your other obligations but you will usually work at a fixed time. If your work hours don’t have much overlap with Australian business hours, you will need to be flexible with scheduling meetings late at night or early in the morning.

      We don’t need you to be on-call, except for when you push potentially breaking changes. Our service is very stable and we haven’t had any critical incidents that required urgent attention in the last few months.

      Some things you might be doing in your first few months

      • Adjust the tuning on our PDF header/footer detection code. Implement a new multilevel Bayesian approach, learning what that is if necessary, and see if it improves performance

      • Hunt down some memory leaks in our PDF processing code

      • Debug a performance issue on a particular set of documents.

      • Design and implement a space-efficient algorithm for comparing documents that are too large to fit in memory.

      About our technical stack

      Our core algorithms and products are written in .NET (mostly C# with some F# and some C++). Otherwise, we have a fairly standard tech stack: Python (Django, Celery, SaltStack), React, PostgreSQL, Redis and RabbitMQ.

      In this role, you’ll mainly be working on C# code but it’s okay if you don’t have so much experience with C#, as we have experts on staff.

      How to apply

      Send a CV and cover letter to [email protected]

      Other notes

      Australians, note that salary ranges are inclusive of superannuation.

      Americans, we welcome your application but note that (i) we are Australian so we don’t provide health insurance and (ii) our core hours for collaboration are currently Australian afternoons/European mornings.

    • 3 days ago

      TL;DR – All you can eat, flexible full-time or contract dev work and amazing products to work on.

      Interested? Here’s the full story:

      At Tanooki Labs we provide product-minded developers with fun projects to work on, as well as the flexibility and freedom to continue working on their own goals (be it recording an album, crafting your next app, or raising the newest member of your family).

      We choose our clients and projects carefully. Every product we build requires us to tackle new and exciting challenges. We reject the idea that software development has to feel like a grind. We work 35 hours per week, support flexible schedules, are family friendly, and work with both local and remote developers.

      We’re looking for pragmatic developers who build with:

      • empathy for the users

      • a deep understanding of the product we’re building and our client’s businesses

      • an eye towards writing well architected code

      You should have:

      • a strong background in Ruby on Rails

      • experience working in Javascript, especially React

      • experience developing applications from the ground up

      • experience with behavior-driven development and unit testing

      • a product-minded focus when creating applications

      • good communication skills in English and a location in North America

      If that sounds like you, please email us at [email protected] (Please note that our candidate application software REQUIRES a resume or document attached in .doc, .docx, .pdf, .odt, .html or .rtf format).

    • 4 days ago

      We are looking to hire someone who relishes designing and building systems and services that can manage large data sets (billions and beyond) with a high transaction volume that are scaling constantly to meet customer demand. The ideal person takes pride in building coherent and usable interfaces making it easy to use and operate on data. This role would allow you to take on on challenging problems, choose the right tools for the job and build elegant, scalable solutions. Your work as an experienced Java engineer will empower over 9,000 businesses around the world to provide great customer service, and will support the other senior engineers on your team. 


      We leverage Solr for several tools at Help Scout. Knowledge or even expertise in Solr is desired. However, as our data needs grow we look beyond search and towards Big Data solutions. We are seeking someone who can join the team and help us solve all kinds of data processing and analysis problems.

      Currently at Help Scout

      • We develop in Java, Kotlin, JavaScript and PHP
      • We leverage AWS, RabbitMQ, Aurora MySQL, PostgreSQL, MongoDB, Apache Solr
      • We also use Slack, Jira, Trello, Github, Jenkins

      About the role

      • You will be the fourth member of our search and data services team, collaborating on the next generation of our large-scale search and reporting service and associated infrastructure. On a daily basis, you'll work on adding new functionality, improving existing code, and API endpoints while maintaining focus on testing and documentation.
      • We currently index millions of search and report events every day and at peak hours our API handles tens of thousands of transactions a minute. You will play a key role in evolving our services to handle 10X that.
      • You will own some of our large, upcoming challenges and collaborate with your team on all of these: building a streaming data reports pipeline, reworking how we index data and retrieve data to scale while controlling infrastructure costs, and significantly improving our search relevancy and customer-facing reporting capabilities. 
      • Our engineering team is over 40 people, more than half the company. As part of the search and data team you will be involved in the decisions made regarding implementation, testing, and backlog prioritization. You will collaborate with the rest of the engineering team through code, reviews. You will participate in making architectural discussion.
      • We work in using iterative software approach, communicate mostly via Slack and are committed to remote, agile development. When you are ready, you’ll create and send a pull request with tests and tag your team for review - using video and screen-sharing as needed. Your development builds can be easily tested on environments that closely match production. You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
      • Your team performs engineering support when a question can’t be answered by our in-house support team and passes triage. We’ll get you up-to-speed with engineering support so you can help our customers and improve the product along the way.
      • Everything is secondary to the customer experience. We expect you to have a keen sense of how your code will impact the experience in terms of performance, security and usability.
      • You'll be working with product people that challenge you to get better every day. The founders are technical and committed to creating a magical experience for customers. You'll deploy work that moves the needle for businesses around the world.
      • To ensure sufficient overlap with your teammates, we're looking for candidates that live in UTC+3 (Eastern Europe) and UTC-7 (as far as San Francisco) time zones.

      About you

      • You became an engineer because you like writing software that helps people.
      • You bring a level of Java-specific expertise that will help us craft an outstanding experience for customers and fellow developers. 
      • You have experience building information systems and data processing platforms. 
      • You are skilled in the modern tooling that is used in data processing and retrieval domain. Big Data, Streaming Pipelines, Data Grids and Data Lakes are not just buzzwords to you.
      • You are excited about JVM ecosystem. We also like Kotlin here.
      • You are a skilled and passionate engineer who is friendly, collaborative, and supportive.
      • You value personal growth and constructive feedback. 
      • You demonstrate an empathetic, organized and collaborative communication style with fellow engineers and non-engineering stakeholders. 
      • You will consider how your work impacts others, and demonstrate thoughtful, flexible approaches to mentoring and guiding technical decisions.
      • Your code is not only a pleasure for customers to use, but for other engineers to read and understand easily.
    • At Few, we encourage a culture of openness and learning. We look for highly reliable and driven individuals who exhibit a passion for the work they create to join our team. We need badass developers without the ego. Having the ability to interact with clients and understand the needs of the business is a huge plus.

      Required Skills and Experiences

      • Full stack development - capable of working front-end & back-end.

      • Solid React Native experience.

      • Strong REST API development experience.

      • Strong understanding of JavaScript and popular frameworks like Angular, React, or VueJS.

      • Ability to work on multiple projects at once.

      • Experience with cross browser testing and performance optimization.

      • Sound knowledge of responsive coding techniques.

      • People skills pay the bills.

      • Ability and willingness to jump into a brand new development stack with a smile.

      • Positive can-do attitude with the ability to follow through.

      • The ability to iterate and ship ideas quickly, with loose (at best) direction.

      • A love of Open Source software.

      • Pixel-level perfection when implementing designs created by your team.

      Pluses

      • Native iOS, Android, or Ionic experience a big plus.

      • Laravell/PHP or Ruby on Rails experience a plus.

      • Dev Ops/Server experience or interest is also a big plus.

      Other

      • We're cool with a qualified candidate working remotely.

      • We are looking for someone within the United States.

    • 4 days ago

      Owl Labs is hiring a Computer Vision Engineer to join our diverse development team.  The ideal candidate has strong experience developing computer vision algorithms for use in unconstrained environments.  Bonus if you also love developing robotics algorithms that can use the output of computer vision algorithms (and others) to build world models and make autonomous high-level decisions.

      Owl Labs' mission is to solve a problem we've all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work, this is a perfectly timed problem for Owl Labs to solve. The market is hungry for products and content that make remote and distributed work better.

      With $22.3M funding from Spark Capital, Matrix Partners, and Playground Global, Owl Labs has created the Meeting Owl, a 360° smart video conferencing camera that sits in the center of the table and uses robotics algorithms to automatically highlight different people as they talk. After launching the product in June 2017, thousands of companies have purchased the Meeting Owl, saying it offers the most natural and inclusive meeting experience they've ever seen.

      In this role, you will impact some of the company's most important product development goals.


      Skills & Requirements:

      • BS/MS in Computer Science, Engineering, or related field

      • Proficiency in C++ and C, and ability to develop clean well-documented modular code

      • Experience with OpenCV

      • Experience developing in Linux environment

      • Strong engineering test & debug skills for complex real-time systems

      • Experience with version control and bug tracking systems

      • Strong communication skills, appreciation of documentation, and co-worker & customer empathy

      Nice to Haves:

      • 5+ years professional computer vision experience

      • Interest & experience developing robotics-style models and algorithms (beyond CV)

      • Experience developing for mobile-class SOC

      • Experience developing consumer-type products

      • Strong git skills

      Owl Labs is ~30% remote and headquarters are based in Somerville, MA. This role can be either an on-site or remote position. Please specify in your application.

    • Stripe (North America only)
      4 days ago

      Backend engineers build the core of Stripe products, services and APIs in spectacularly robust fashion. 

      Alternative Payment Methods is the driver behind integrating new payment methods which is a key component to Stripe’s global strategy.

      As a platform company powering businesses all over the world, Stripe processes payments, runs marketplaces, detects fraud, helps entrepreneurs start an internet business from anywhere in the world, builds world-class developer-friendly APIs, and more. Stripe’s backend engineers work on the business logic for all of that. As a backend engineer on the Alternative Payment Methods (APM) team, you will build and expand APIs and services and work with our partners to launch new markets, payment methods, and capabilities.

      The Alternative Payment Methods team enables customers to buy from Stripe merchants using a variety of payment systems including Alipay, ACH and Klarna. We are taking on that challenge through significant investment in our platform and coordinating efforts with our growing global engineering teams. The APMs team in the US focuses on architecture and platform capabilities, plus extensive collaboration with other product and engineering teams.


      We’re looking for people with strong background or interest in building successful products or systems; you’re comfortable in dealing with lots of moving pieces; you have exquisite attention to detail; and you’re comfortable learning new technologies and systems.

      You will:

      • Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams

      • Debug production issues across services and multiple levels of the stack

      • Work with engineers across the company to build new features at large-scale

      • Improve engineering standards, tooling, and processes

      You may be fit for this role if you:

      • Enjoy and have experience building APIs

      • Think about systems and services and write high quality code. We work mostly in Ruby, with some Scala and Go. However, languages can be learned: we care much more about your general engineering skill than knowledge of a particular language or framework.

      • Hold yourself and others to a high bar when working with production systems

      • Take pride in working on projects to successful completion involving a wide variety of technologies and systems.

      • Thrive in a collaborative environment involving different stakeholders and subject matter experts

      • Enjoy working with a diverse group of people with different expertise (for example, ¼ of Stripes work in a country that’s different from the one they grew up in). Almost every role at Stripe collaborates with some engineers, from Sales and Support in sharing feedback from our customers; to Legal and Accounting in supporting our systems for tracking money movement and reporting around the world.

      It’s not expected that any single candidate would have expertise across all of these areas. For instance, we have wonderful team members who are really focused on their customers’ needs and building amazing user experiences, but didn’t work on APIs before joining Stripe.

      You might work on:

      • Building a new API for our users, or iterate on existing APIs

      • Launching a new market or payment method

      • Working with our Analytics and Fraud teams to reduce chargebacks and declines

      • Building new tools for our business teams

      • Building new systems to securely store sensitive data

      What’s it like to work at Stripe?

      Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world.

      Stripe is, at its heart, an engineering company. To provide a missing pillar of core internet infrastructure, we hire people with a broad set of technical skills (and from a wide variety of backgrounds) who are ready to take on some of the most challenging problems in the industry – from reliably handling 100M API requests per day, to building adaptive machine learning as a result of years of data science and infrastructure work, and enabling entrepreneurs worldwide to start a global internet business.

      We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.

      We encourage all engineers to transition teams once every year and a half and also take on short-term projects with other teams across Stripe. This enables engineers to learn how different parts of Stripe work while also establishing stronger ties and cross-pollination between groups.

      We contribute to existing open-source projects and the people working on them, and we release several tools as open-source.

      We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).

      We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.

      In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.

    • Stripe (North America only)
      5 days ago

      Stripe’s application security team is responsible for both finding bugs in our public facing applications, and designing and building mitigations for broad classes of bugs. We use and work on state of the art tools, maintain the infrastructure that supports our efforts, and empower Product Engineering (who focus on anything from core payments APIs, to powerful dashboards, to mobile apps and consumer-facing products) to move quickly without compromising on safety. Because of the nature of Stripe’s product, nearly every system we operate needs to interact with sensitive financial and personal data, making the security team an extremely dynamic environment to join.

      You will:

      • Develop general techniques and frameworks that will enable other engineering teams to find flaws before they are introduced into production

      • Be a security subject matter expert and respond to internal security engineering questions/request

      • Work with other teams to help architect solutions that are inherently secure

      • Correctly balance security risk and product advancement

      • Perform penetration testing on our internal and external applications

      • Threat model existing applications

      • Support incident response when a security event occurs

      • Perform proactive research to detect new attack vectors

      We’re looking for someone who has:

      • Implemented mitigations for common classes of bugs in a popular web framework before

      • Software engineering experience in production environment

      • A deep understanding of the web’s architecture

      • A knack for finding flaws in software and can effectively communicate how to fix them

      • Strong communication skills and is accustomed to working closely with a product team

      • The ability to think like an attacker and use that context to develop threat models

    • 5 days ago

      Upgrade is a consumer credit platform that is changing how people think about credit. We use technology to innovate and create responsible and affordable credit products that help our customers understand and manage their credit better.

      Our founding team pioneered online lending over a decade ago and launched Upgrade in 2016 using their experience and the latest available technology to make credit more transparent and affordable. While Upgrade is very well funded with $142 million in equity capital, we’re still in the early days and you have a great opportunity to make your individual impact towards our collective mission.

      Upgrade has been named a “Best Place to Work in the Bay Area” by the San Francisco Business Times and Silicon Valley Business Journal.

      We are looking for new team members who are excited about creating, designing and implementing new and better solutions to join a team of just over 300 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.

      Responsibilities

      • As a SME of the platform, you will work closely with multiple stakeholders to help shape its direction and implement new features. You will be responsible for all technical aspects of the system, including:

      • Developing complex application software using modern continuous integration tools like JIRA/Git/Jenkins

      • Maintaining best practices for code hygiene and health, including test coverage and deployment

      • Supporting a robust test framework and architecture, including integration with third parties

      • Contributing to documentation of the system

      • Helping with trouble-shooting and problem solving

      Requirements

      • Excellent Java programming experience

      • Knowledge of unit testing methodologies

      • SQL and database programming expertise

      • Knowledge of Maven, Hibernate, ORM frameworks, and the Spring family of frameworks

      • Experience working on AWS is highly desirable

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    • At Few, we encourage a culture of openness and learning. We look for highly reliable and driven individuals, who exhibit passion for the work they create, to join our team. We have a fairly flat work environment, meaning that each of our employees are expected to be self-reliant and can manage their time and work accordingly. No super egos allowed. We also encourage a sense of responsibility for the community they live in.

      Required Skills and Experiences

      • React Native and/or Ionic platform experience.

      • Knowledge of iOS and Android development.

      • Functional knowledge of HTML, CSS, and Javascript (jQuery).

      • Knowledge of API development and backend frameworks.

      Pluses

      • Native iOS and Android application development experience.

      • Live applications in both Apple and Google app stores.

      Other

      • We're cool with a qualified candidate working remotely.

      • We are looking for someone within the United States.

    • 6 days ago

      At Medium, words matter. We are building the best place for reading and writing on the internet—a place where today’s smartest writers, thinkers, experts, and storytellers can share big, interesting ideas; a place where ideas are judged on the value they provide to readers, not the fleeting attention they can attract for advertisers.

      We’re looking for engineers who are mindful, empathetic, self-aware, and ambitious to join our team to help us move thinking forward. With a focus on growth and personal development, Medium is the ideal place to develop your skills in an environment that is built on mutual trust and respect.

      What will you do?

      The core platform team is responsible for the systems that orchestrate continuous service integration and delivery. This includes Kubernetes, Istio service mesh, observability via Prometheus, and custom-built Kubernetes operators and tooling.

      As a core platform engineer you will help us design, build, and improve the platform that all Medium services run on.

      Who are you?

      • You have a strong understanding of production systems.

      • You have 3+ years of software engineering experience.

      • You are passionate about availability and performance.

      • You have a deep understanding of backend infrastructure.

      • You are proficient at programming and interacting with APIs.

      • You are flexible, resilient, and curious.

      • You draw inspiration from prior art, but you feel compelled to innovate beyond it.

      • You respectfully challenge your peers, and welcome when others challenge your thinking.

      We’d particularly love it if:

      • You have strong proficiency with Go, Python, and JavaScript

      • You have experience with AWS or other cloud providers

      • You have experience with observability stacks such as Prometheus

      • You have experience with service mesh systems such as Istio

      • You have experience with orchestration systems such as Kubernetes, Mesos or ECS

      • You have worked in a service-oriented or microservice architecture

      This role can be based in San Francisco, New York, or be remote within the U.S.

      At Medium, we foster an inclusive, supportive, fun yet challenging team environment. We value having a team that is made up of a diverse set of backgrounds and respect the healthy expression of diverse opinions. We embrace experimentation and the examination of all kinds of ideas through reasoning and testing. Come join us as we continue to change the world of digital media. Medium is an equal opportunity employer.

      Interested? We'd love to hear from you.

    • Civic Actions (US only)
      6 days ago

      CivicActions is a dedicated, fun-loving team, looking for some talented folks to help us bring revolutionary digital services to government agencies and the people they serve.

      For this role, you will be developing, improving, configuring and bug fixing contributed and custom modules in the context of specific site needs, aiming for maintainability, simplicity, and reusability. You’ll do this alongside an amazing team and dedicated clients.

      Responsibilities & Qualifications

      Your good sense of humor, collaborative nature, and high-quality communication style will be a great addition to our talented team. Your presence and work will support our mission to work alongside our government agency clients as partners in open and agile transformation. You should be comfortable in a consulting or professional services environment, in addition to working with cross-functional agile teams. We also like to see a track record of contributions to open community projects.


      Sound good so far? Great, keep reading!


      Desired Skill Sets

      • In-depth knowledge of Drupal module development, or demonstrable transferrable skills on other web-based frameworks

      • Able to architect and write secure, performant, well-documented code that adheres to coding standards

      • Familiarity with most common contributed modules

      • Familiarity with Features and code-based configuration deployment

      • Ability to navigate on the command line and use a version control system

      • Skilled at working throughout the LAMP stack: PHP/MySQL development, command line and version control skills and workflows, including a detailed mental model of HTTP, HTML, CSS and JavaScript operation

      • Skilled in Git, Drush, web API design/usage, PHP debugging, Solr, automated testing tools (e.g. Behat)

      • Experience with OOP or Symfony, including common design patterns

      • Complementary/specialized skills such as migration, QA, front-end development, UX, design, accessibility, performance, system administration/operations, security/compliance are also a plus

      Location

      We are a fully distributed remote team within the U.S. You can work from home or find a great co-working space. You just need a computer, webcam, strong internet connection and a structured schedule because we are a truly collaborative team. 

      Must be a U.S. Citizen or U.S. Resident due to the projects we work on. It’s a plus if you have U.S. Government security clearance.

      Benefits

      We excel in our benefits offering and believe that people who are well taken care of can be more balanced, healthy and happy. We offer 100% company-paid medical insurance, disability insurance, and life insurance. We have a generous 401(k) program. We have an open vacation policy -- employees are encouraged to take time off as needed to feel balanced, productive and healthy. We have paid maternity and paternity leave. We have an annual all-hands retreat to connect with each other in person. We also emphasize professional development and offer an annual stipend. 

      Community participation is important to us and we ask that you spend 5% of your working time giving back to a community that you care about. We attempt to keep our work products 'open by default'. This means that it is our intention that your work contributions during your time at CivicActions will be published under public license, enabling you to bring your passion fully into your activities without the fear that your expressions will be locked away or prevented from having a positive impact in the world.


      Apply

      We find strength and inspiration in the things that make each of us unique. In striving for a more diverse team, we strongly encourage women, people of color, and physically-challenged people to apply.

    • 1 week ago

      We’re crafting the future of the voice over industry and we’re currently looking for a Full Stack developer who’ll spearhead our SEO efforts. With your full stack and analytical skills, your mission will be to plan and lead programs that will make sure our future users are only one search away from Voice123. Are you comfortable within the high-pressure environment of a fast-paced technology company? Then this is your career opportunity!

      Responsibilities

      • To drive a rigorous testing program with the aim of continuously launching, analyzing, optimizing, and scaling SEO strategies to maximize traffic to Voice123.

      • To develop a segment-based view of our customers and educate internal clients on customer insights.

      • To aid us in the ideation and launching of new product features.

      • To dig through our data and discover key insights as well as opportunities to grow our user base and revenue.

      • To communicate with different business units and align the technical aspects of the design, interface, and performance of our SEO efforts;

      • Keep a keen eye on the budget, determining ROI of paid strategies, and skillfully adjusting as needed.

      Requirements

      • An interest in SEO growth tactics

      • Demonstrable SQL efficiency.

      • Ability to manage Google analytics

      • Familiarity with a variety of acquisition and retention metrics.

      • Knowledgeable in audience segmentation strategies and associated action plans.

      • Familiarity with NodeJS, PostgreSQL, ElasticSearch, Java, Python

      • Some of the hard and soft skills will help you succeed in this role are:

      • The ability to work in interdisciplinary teams.

      • Strong communication skills.

      • Strong analytical skills.

      • Creative problem-solving skills.

      • Being entrepreneurial, enthusiastic, and energetic.

      • Being comfortable getting your hands dirty and implementing your own ideas.

      • Being inquisitive.

      • Being able to set ambitious goals and meet project deadlines.

      • Being adaptable to constant change.

      • Being able to give and receive candid feedback

      • A learning mindset.

      • Native English speaker or C1 level certification.

      Career path

      We expect a minimum three-year job commitment from you. At the end of that period and equipped with the knowledge and experience you will have gained, you’ll be able to fulfill any of the following roles, either at Voice123 or elsewhere:

      SEO Product Manager.

      Founder of your own business.

      Tech lead.

      Right after you join, we’ll agree on your Tour of Duty, which defines a successful employer-employee partnership: you devote your time and energy to Voice123 with the goal of growing our company; we invest in your personal and professional growth so that when the time comes for you to leave Voice123, you’ll have the tools, experience, and network to achieve equal success elsewhere.

      Team structure

      You will be working directly with the CEO and have a close integration with our Marketing and Product teams. Of course, as we learn, experiment, and grow, our team structures may change.

      Working remotely

      We are both used to and encourage working in a distributed manner, so this role is open to professionals anywhere in the world. While you can work from home, you can also work from a co-working space of your choice. We’ll pay for it.

      About Voice123

      Our mission is to craft the future of the voice over industry and lead where others follow.  15 years ago, Voice123 pioneered online voice casting by creating the first platform of its kind that could help voice actors start, consolidate, and build a successful, life-long career.

      Working at Voice123 means you will be surrounded by proven entrepreneurs who are eager to teach and hungry to learn. We love our team members and encourage their personal and professional development inside and outside the company. Our team is totally committed to helping our voice actors and clients succeed.

      Perks

      • Your most challenging working experience.

      • Remote work.

      • Flexible vacation time.

      • Paid health insurance.

      • Paid life insurance.

      • One year of mindfulness with a Headspace account.

      • Coworking space (anywhere in the world).

      • Equipment (laptop; screen; keyboard; mouse or trackpad; standing desk; noise-canceling headset).

      Show me the money

      Because we value transparency, your compensation will be USD 36,000 per year.

      Our commitment to diversity

      Throughout the whole organization, we aim to provide a multicultural experience and equal opportunities. You’ll be working in an engaging and safe environment where no kind of discrimination is tolerated.

      Taking action to bring about social change

      We believe we have a responsibility to be the change we want to see. We have razor-sharp minds and considerable accumulated knowledge in the company that can and should be applied for the greater good. Thus far, we’ve been able to support various social entrepreneurs and NGOs in ideating new and exciting solutions to pressing social issues. We encourage our team members to be actively involved in social efforts and regularly support charitable campaigns for diverse causes.

    • 1 week ago

      Brave is looking for an experienced data engineer who can help us stay one step ahead of fraud in our Brave Rewards ecosystem.  This position is vital to help us make sure that rewards go to Brave users and creators, not to bad actors. We are looking to refine, automate, and expand the BAT ecosystem’s anti-fraud processes, and build more of the necessary tooling over time.  We are looking for somebody who always prefers a simple solution over a complex one and who can take whole solutions from end to end.


      Requirements

      • Experience with Python, JavaScript, Ruby, C++, Go, Java or other similar language

      • Experience with SQL, Postgres, and building analytics queries

      • Experience building robust API endpoints

      • Experience with complex data flow/analytics infrastructure, e.g. Kakfa, Kinesis, Redshift

      • Experience stopping bad actors in a system, e.g. ad fraud, e-commerce fraud

      • A working understanding of fraud vectors, both small scale (client-side hacks) and large scale (botnets)

      • Experience with software development via distributed development teams

      • Comfortable working in an open source setting

      • A passion for helping protect users’ privacy and security

      • Written and verbal communication skills in English

      • Proven record of getting things done

      Bonus Points

      • Have built/trained statistical / machine learning models at scale to solve real-world problems

      • Experience with ad-tech / marketing tech ecosystem

      • Familiarity with the world of cryptocurrency, especially Ethereum

    See 121 more Software Dev jobs
  • Customer Support (43)

    • We are: Shogun, a page builder and optimization platform for eCommerce stores. We have thousands of active users, and we’re backed by some awesome investors, including Y Combinator.

      We are looking to add a Technical Support and QA Engineer to our team! You'll work with customers to identify and resolve front-end issues they're experiencing with their pages. You'll also assist our Engineering team with testing feature updates and bug fixes. This cross-team role is ideal for a front-end web developer with an eye for troubleshooting.

      Responsibilities: 

      • User Interaction: Communicate with users to understand the issues they're experiencing, and provide updates in a friendly & timely manner. 

      • Maintaining Coverage: Help our support team and users by covering certain “time blocks” during which you will be monitoring live chat and email for when our users write in to report technical issues. 

      • Troubleshooting: Diagnose users' front-end technical issues. Identify potential conflicts from themes or other apps and provide fixes to resolve them when possible. Escalate potential bugs and back-end issues for our Engineering team to resolve. 

      • QA Testing: Assist our Engineering team with testing feature updates and bug fixes before they are released. Test for expected behavior, responsiveness, cross-browser support, and backwards compatibility. 

      • Collaboration: Work with the Support team to communicate known bugs, brainstorm difficult issues, and handle technical issues escalated by our general support specialists. Work with the Engineering team to report found bugs and participate with the QA process.

      Requirements: 

      • 4+ years of experience HTML, CSS3, JavaScript/jQuery, and Liquid. Solid grasp of responsive web design (RWD). 

      • 2+ years of experience doing customer/client support for a USA based tech company, ideally a software company. 

      • Excellent communication and writing skills. Absolute fluency in English is required 

      • Have a great attitude and desire to help people & solve problems :) 

      • Flexibility with working potentially odd hours on a set schedule 

      • Shopify experience is a big plus, especially theme modifications! 

      • Experience building a website with Wix, Squarespace, WordPress, Weebly, etc. is great!

      NOTE: This position is for a full time remote contractor position. We have a fully distributed global team.

    • We are looking for a Customer Success Engineer to help our customers in utilizing Aiven managed Open Source services. Aiven is looking for customer success engineers in USA (Boston), European Union (Helsinki or remote), and the Asia Pacific region.

      An ideal candidate will be passionate about (open source) technology and genuinely want to help customers, both in a pre and post sales capacity, succeed. Aiven is looking for candidates with demonstrable experience in the following areas that will be required in the day-to-day job:

      • (Aiven services: Apache Kafka, Apache Cassandra, PostgreSQL, MySQL, Elasticsearch, Redis, InfluxDB and Grafana)

      • Ability to conduct product demonstration to customers clearly and effectively highlighting value of Aiven services

      • Ability to conduct product and company presentation to highlight value proposition and competitive advantage

      • Conduct successful proof of concepts

      • Help customers during product evaluation phase

      • A high level understanding of the inner workings of one or more Aiven services

      • Ability to communicate, after understanding the customer’s problem statement, how one or more Aiven service will address such problems efficiently and cost effectively

      • Ability to understand customer problems and subsequently investigate and propose a solution

      • Listening to customers and understanding what the customers are asking and subsequently translating those into actionable tasks and working closely with Engineering and Operations teams fulfill those tasks

      • Ability to write fairly simple code in one or more programming languages such as Java, Python, Go, Ruby

      • Ability to write simple programs such as Kafka consumer/producer, Cassandra, PostgreSQL, and  MySQL database access and record manipulation, Elasticsearch indexing and searching, Redis and InfluxDB access and record manipulation, in one or more programming languages such as Java, Python, Go, Ruby)

      • Familiarity with Linux operating system, DNS, and IP networking concepts

      • Some knowledge of public clouds and cloud terms - (compute, storage - block and object, networking, security groups)

      • Being sensitive to customer needs and responding to customers in a courteous manner

      • Willingness to go the extra mile to help customers

      • Be an ambassador of Aiven

      Preferred qualifications:

      • A Bachelor's degree in Computer Science (or similar discipline) or, an equivalent amount of professional experience in software engineering and/or customer success

      The following skills are nice to have:

      • A high level understanding of the software architecture and/or behaviour of Kafka and at least one other Aiven service

      • Write blogs and help articles

      • Give talks at conferences and meetups

      What we can offer:

      • A dynamic startup environment with a rapidly growing, international business

      • A competitive compensation and benefits package that includes stock options at an early stage startup

      • (NOTE: US applicants should be eligible to work in the US)

      You will be part of a highly-skilled, tight-knit team of just over 20 people, making your contribution essential to what is becoming a great success story.

    • We are looking for a passionate Senior Customer Engineer to bring Pulumi’s cloud programming model to the world. You will be a part of realizing a vision where every developer can program the cloud.

      In this customer-facing engineering role, you will be the center of successful implementations of Pulumi with our newest users. It will be your job to take the shared vision of a customer deal and deliver on it: from assessing our customer environment, building a customized deployment plan, and working internally and externally to ensure our customers are happily using all of the Pulumi power they purchased.

      Expect to be challenged, learn, teach, and collaborate with a world class team of great people.

      Pulumi is headquartered in Seattle, WA. This role is home office, preferably based on the East Coast to best serve our customers there. If you prefer a co-working space, that can be arranged. We are committed to our remote workforce and building a cohesive team.

      In This Job You Will:

      • Work with customers across their entire lifecycle - from pre-sales (demos, answering inbound questions, reaching out to new users) to post-sales (on-boarding, technical reviews, answering support tickets.)

      • Create technical materials for customers - examples, guides, demo scripts, product briefs, etc.

      • Onboard enterprise customers, optimizing Pulumi for their environment.

      • Close the loop between customers, product, and engineering teams, championing the product to the customer, and bringing their requirements to the roadmap.

      • Listen and respond; build and advise on the best technical choices for our customers.

      • Be challenged, solve new problems, teach about our technologies, and figuring out new, better ways to delight our customers.

      To Be Successful In This Role, You Have:

      • Pre- or Post- Sales experience using devops products with enterprise customers.

      • Comfort coding in TypeScript, JavaScript, Python, or Go. Hands-on development work for customer implementations is required.

      • A commitment to user experience, customer optimization and successful implementation of new products.

      • Deep familiarity with core web technologies, Open Source technologies, and public cloud platforms.

      • Exceptional customer management, presentation and communication skills.

      • BS degree in Computer Science, or equivalent practical experience.

    • Account Manager for a B2B Lead Generation Company

      This is a long-term, remote position, for a B2B lead generation platform. Impeccable English is a Must.

      We're looking for an experienced Account Manager who will oversee a portfolio of assigned customers and liaise with cross-functional internal teams, to improve the entire customer experience.

      Responsibilities:

      - Serve as the lead point of contact for all customer account management matters

      - Oversee a portfolio of assigned customers and conduct well-being status calls on a regular basis

      - Where possible, develop new business from existing clients

      - Build and maintain strong, long-lasting client relationships

      - Strategize with the internal team on potential areas of campaign improvement and present that to the customer

      Requirements:

      - Ideally with a background in Customer Service or to be customer oriented

      - Ability to maintain sharp attention to detail

      - Excellent listening, negotiation and presentation abilities

      - Strong verbal and written communication skills

      Impeccable English is a Must.

      We offer a fixed salary + commission on performance.

      To apply, please fill out the application form and we'll get back to you within 7 days - 


    • The Position

      Customer Operations Engineers at Mesosphere act as the escalation point and troubleshooting resource for operations teams around the globe. From responding to datacenter outages, to providing operational and infrastructural advice, we’re here to make sure that our customers are successful with DC/OS and associated technologies.

      Do you have a passion for troubleshooting and love digging into complex issues that may be brand new? Does a day filled with tasks ranging from digging into source code or evaluating a network stack to testing customer configurations or replicating deployment issues sound like a good time? Does understanding how things work, or why they don't, sound fun to you? If the answer is yes, please apply! 

      We are specifically looking for people who live in the US. This is a remote position but no matter where you work, you'll have opportunities to travel, meet, and work with some of the brightest minds in cloud and distributed computing.

      Job Responsibilities

      • You can provide an awesome customer support experience for all our users and enjoy working with customers to triage DC/OS problems in both cloud based and on premise network environments.

      • You can research, identify, reproduce and document bugs in the product.

      • You enjoy educating customers on best practice materials for all aspects of DC/OS.

      • You should advocate the customer’s perspective during product and architecture planning while also thinking outside your role to improve our company and product.

      • You will work directly with Field Operations (Sales, Account Management) to process, defect and feature requests encountered during adoption and retention efforts.

      • You can take personal areas of expertise and make them your own; when not working directly with the customer, we frequently write blog posts, documentation, and tooling.

      • Above all, you are an enthusiastic teammate who can communicate well, and is eager to learn and help others.

      Experience & Skills

      • Cloud infrastructure and deployment (Amazon, Azure, Google, etc)

      • Unix/Linux system administration

      • Docker, UCR, or other containerization technologies

      • Root cause analysis

      • Networking fundamentals (DHCP, DNS, HTTP, TCP, etc)

      • Ticketing systems experience (JIRA, Salesforce, Zendesk, etc)

      • Bonus Points

      • Experience with Apache Mesos

      • Experience with large production deployments

      • Experience with scalable, distributed, and highly available systems

      • Experience with remote work

      • Experience in a support engineering role

      • Experience with Cassandra, Spark, ELK stack, Kubernetes, Jenkins, Kafka, TensorFlow, HDFS, etc

      • You are involved with other Open Source projects

      About Mesosphere

      Mesosphere is leading the enterprise transformation toward distributed computing and hybrid cloud. We combine the rich capability you get from public cloud providers with the freedom and control of choosing your own infrastructure.

      Mesosphere DC/OS is the premier platform for building, deploying, and elastically scaling modern applications and big data. DC/OS makes running containers, data services, and microservices easy across your own hardware and cloud instances.

      Mesosphere helps businesses accelerate time to market, ensure resilient applications, and save on cloud and infrastructure costs. Backed by T. Rowe Price, Andreessen Horowitz, Khosla Ventures, Microsoft, HPE, Data Collective, and Fuel Capital, Mesosphere is headquartered in San Francisco with a second office in Hamburg, Germany.

      Perks at Mesosphere

      • Competitive Salary

      • Stock Options

      • Company 401K Plan

      • Unlimited Vacation

      • Health, Dental, and Vision Insurance

      • Gym/Fitness Stipend

    • Reedsy (Europe, Canada, United States)
      5 days ago

      About Reedsy 

      We’re here to help authors find world-class professionals to create amazing books. Our curated marketplace gathers some of the best freelancers in the industry — the likes of Stephen King's designer, Neil Gaiman's editor or Walter Isaacson's publicist.

      We’ve grown to a community of 150,000 authors and over 1,500 freelancers in just a few short years, while picking up a number of industry awards along the way. Want to help us? Cool, keep reading!

      Job Description 

      Your role is to offer support to authors, creative publishing professionals (editors, designers, marketers, publicists, ghostwriters, translators, etc.), and optimize conversion.

      You will: 

      - Offer customer support; 

      - Review projects submitted on the platform; 

      - Reach out to top creative professionals and present Reedsy to them; and 

      - Follow requests for publishing services sent by our clients to our professionals.

      Person Specification: 

      - Customer support experience (Intercom, Crisp, Zendesk, etc.) 

      - Experience automating support processes 

      - Great understanding of on-boarding and conversion rate optimization (CRO) techniques 

      - Entrepreneurial minded 

      - Strong writing skills 

      - Native-level English speaker

      Bonus Points 

      - Previous experience working for a marketplace and/or in a creative industry 

      - A good dose of ambition, as well as a great sense of humour 

      - Fluent in French, Spanish or German

      How to Apply 

      We currently receive over 30 applications every day and we won't spend any time on generic messages. If you'd like to stand out, make sure that 

      1) you've done some research about Reedsy and signed up to try the product; 

      2) you include a well-structured and **concise** message with your application explaining why you find Reedsy interesting and why you'd be a good fit. Show off but not too much :).

    • Job description

      Note: Although this is a remote position, we are only considering candidates based within the EST timezone.

      We’re looking for an empathetic and experienced Support Specialist to join our growing Customer Experience team. You’ll be an important part of a cross-departmental team dedicated to all things revenue, with a focus on helping our customers with their billing and account-related needs. You’ll go beyond just answering support tickets - our projects related to revenue will be an important part of your daily work.

      You’ll be an enthusiastic problem solver with an analytical mindset and a determination to find and resolve problems. Your customer empathy will come through in your strong writing style, adapting to our user’s tone of voice. You’ll be comfortable adapting quickly and openly to changes, and keen to constantly learn and apply these learnings to your work - with failures an inevitable part of your experiments.

      You will:

      • Support our users and answer their questions related to revenue through our Zendesk ticket platform

      • Communicate crucial company updates through various channels (i.e., in-app messages, emails, blog posts, etc.)

      • Manage the knowledge base articles that cover pricing and billing. This includes writing and updating existing articles, as well as creating visual content (like videos!)

      • Help create internal processes that directly impact revenue (i.e., refunds, disputes, user permissions, etc.)

      • Create reports for the revenue team that highlight customer feedback / sentiment

      • Evaluate results from tests and gather data to decide on next steps within the wider revenue team

      • Collaborate with the cross-departmental revenue team to plan and execute projects

      Compensation Range

      The budgeted compensation range for this role is $45,000 to $73,000 annually (we do not have a commission or bonus scheme at Hotjar). Ranges are based on market research and are equitable to other roles within Hotjar. The actual compensation offered will be based on relative experience. At this time we are only able to provide official employment status to those located in Malta. All other candidates will join our team as full-time consultants and will be responsible for paying any taxes or applicable fees where they reside.

      Requirements

      • 2 years in a customer-facing role, ideally support

      • Previous tech experience within SaaS, e-commerce, or similar

      • Experience handling refunds/troubleshooting billing

      • You’ll preferably have experience implementing a new billing system or pricing structure

      • You’ll preferably have experience of going through a large product update

      • You’ll preferably have experience leading/managing small teams

      • Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working

      • Must submit to a background check confidentially processed by our third-party

    See 36 more Customer Support jobs
  • Design (33)

    • Yesterday

       What does the future of the internet look like?

      More than just designing websites, how do you craft a system that enables and inspires others to build their own sites?

      About the role

      This is a role for someone who relishes a systems-level perspective; who doesn’t just work well with constraints but who wants to define those constraints.

      As an early member of the team, you will have the opportunity to define the foundation of our product, and the culture of our design team.

      Requirements

      • You think big, but start small

      • You have experience crafting mobile tools

      • You have a deep understanding of iOS interaction patterns

      • You've seen a product through multiple iterations/life cycles, and can incorporate insights back into future iterations.

      • You possess a keen eye for beautiful, usable interface.

      • You strive to learn more, ask questions, and grow both professionally and personally.

      • Above all else, you should be able to think deeply about what makes a design work—or not— and clearly articulate why to everyone involved

      Bonus points:

      • you are comfortable conducting user testing

      • you have motion design experience, and know when to employ interactive prototypes as part of the design process

      • you’re a Universe user :)

        To apply, send us an email with a note about yourself and a link to your portfolio or relevant work sample. 👇

      We encourage applicants from any and all backgrounds, and are committed to ensuring our team supports a range of voices and perspectives.

      Universe is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    • Nightwatch is looking for a UX/web designer to join our close-knit remote team and help us take our UX in our interface and website to the new level. Ideally, we are looking for a person who won’t just deliver the wireframes but finalized designs in our particular brand style.

      Our mission is creating forward-thinking SEO tracking tools that help our users scale their online businesses, so familiarity with the world of SEO and web-based software is a big plus.

      We're offering a fully remote position and a flexible working schedule (part-time with a possibility to go full-time) — as long as the work is done and the deadlines are met. We are communicating regularly via Slack throughout the day and with the whole team on weekly calls.

      Requirements:

      • A proficient sense of aesthetics

      • Exceptional learning ability

      • Excellent English and communication skills

      • Prior 3+ years experience with web design and UX

      • Advanced experience with Photoshop, Illustrator, Sketch, and UX sketching tools (Figma and Webflow are a plus)

      • At least basic understanding of HTML, CSS, and javascript; knowing how to design elements that comply with web standards and limitations.

      • A refined taste in web design and the ability to adapt to different styles

      • In-depth understanding of what makes design usable, thoughtful, and outstanding

      • Ability to come up with innovative creative ideas and solutions

      • Empathy and good understanding of the users and their needs, the ability to walk in their shoes.

      What is it going to look like:

      • Designing interfaces, dashboards, and landing pages

      • Improving user experience and visual communication on the website

      • Improving UI elements and functionalities

      • Designing promotional graphical materials, banners, ads, and other materials for social media

    • LCM is looking for a graphic designer / creative to join our team!

      Our ideal candidate is detail oriented, self-motivated, and a comprehensive thinker, who can help our teams create smooth, engaging, and innovative digital experiences by brainstorming and converting ideas into visually appealing creative assets.

      Preferred qualifications:

      • 2-3 years of experience designing for the web.

      • Familiar with Adobe Creative Suite and Sketch.

      • An understanding of web accessibility standards.

      • Previous experience in UX/UI and Information Architecture phases of interactive development is a plus. Experience with Branding, Content or Strategy (which could include content writing, content strategy, project strategy, and testing such as user testing or card sorting) is also a plus.

      Please be sure to include a link to your portfolio when you apply!

    • Stacker (Europe)
      4 days ago

      Stacker lets you build apps by simply picking and choosing the features you'd like to have, and installing them instantly.

      Want a social network with news feed, user profiles, and messaging? Done. Or a car-lending platform with payments, an account review system, and a central feed of listings? Done. Or an employee onboarding portal with a user directory and a downloads centre for useful files? Done. (You get the picture.)

      We're a remote startup founded by 3 British people with team members based in London, Johannesburg, Cape Town, Geneva and Malaga.

      We're looking for a stunningly talented, product-minded UX designer who gets what we're doing and can't wait to get started.

      THE JOB:

      • Full time (we can consider part-time though)

      • Remote, as long as your time zone is within 2 hours of the UK

      • Awesome company culture and amazing people

      YOU'LL:

      • Conceive of, create, and design new app features - all the way from idea to mock-up to design

      • Specify features for developers to implement them, or build them yourself using our no code app builder

      • Curate a consistent design system

      • Be at the cutting edge of UX and make all of Stacker feel like magic

      • Design landing pages for new iterations of the Stacker product

      YOU HAVE:

      • Insanely high attention to detail

      • Intuitive knowledge of what makes great UX

      • A track record of making beautiful interfaces

      • The ability to understand the bigger picture of what we're doing and work towards it

      • Knowledge of CSS

      • An internet connection that can easily handle video calls

      • A passion for what we're making!

      YOU MUST:

      • Be in a time zone that's +/-2 hours from British time all year round

    • 5 days ago

      Owl Labs is hiring a UI/UX Designer to join our diverse development team.  A great candidate has a proven track record designing and building beautiful and easy-to-use interfaces.  The ideal candidate has interest and experience in front-end design for both web and mobile platforms and can help bring today's proof-of-concepts to life.

      Owl Labs' mission is to solve a problem we've all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work, this is a perfectly timed problem for Owl Labs to solve. The market is hungry for products and content that make remote and distributed work better.

      With $22.3M funding from Spark Capital, Matrix Partners, and Playground Global, Owl Labs has created the Meeting Owl, a 360° smart video conferencing camera that sits in the center of the table and uses robotics algorithms to automatically highlight different people as they talk. After launching the product in June 2017, thousands of companies have purchased the Meeting Owl, saying it offers the most natural and inclusive meeting experience they've ever seen.

      In this role, you will impact some of the company's most important product development goals.


      Skills & Requirements:

      • BS in Computer Science or related field

      • Experience developing rich UI/Front-end for user-facing web applications

      • Experience with standard web technologies: JavaScript, HTML, CSS, etc.

      • Familiarity w/ React and React ecosystem

      • Strong communication skills, appreciation of documentation, and co-worker & customer empathy

      Nice to Haves:

      • 5+ years professional UI/UX design experience

      • Solid graphic design ability

      • Interest & experience in mobile UI/UX

      Owl Labs is ~30% remote and headquarters are based in Somerville, MA. This role can be either an on-site or remote position. Please specify in your application.

    • Good design can change the world, and we’re doing our best to leave this place better than we found it. Sound like something you can get behind? To thrive in this role, you’ve got 7+ years of experience under your belt, a healthy obsession with human-centered design, and an appetite for continuous growth. You’re fluent in agency speak, you’re quick to lend your hard-earned expertise, and you dream in interfaces. Our approach to design requires constant collaboration, adaptability, and a vested interest in helping each other across the finish line. You’ll stay busy making friends and helping clients see the light through your latest concept, as well as contributing to prototyping, visual design, animations, and illustration across a variety of projects.

      The Must-have Shortlist

      • 7+ years of experience in digital product design (ideally in an agency or consulting environment).

      • Demonstrated mastery of UI/UX principles, best practices, and common design tools (think Photoshop or Sketch). Bonus points for interaction design skills (think After Effects, Quartz Composer or Framer.js).

      • A portfolio that reflects your strengths in both UX and visual design skills.

      • Fluent in translating stakeholder goals, user research, and complex user flows into simple UIs.

      • Addicted to staying ahead of desktop and mobile best practices, developments and trends in web, mobile and iOS design.

      • Communication pro, with the ability to deliver compelling design rationales in both client and internal contexts.

      • Comfortable with ambiguity and client briefs that lead to more questions than answers.

      • Motivated by feedback, and by the opportunity to improve in your role, in the work, and in how you work together as a team.


    • 1 week ago

      For this role, we’re on the lookout for someone with a vested interest in helping other designers find their own groove. We named it “Design Lead” for a reason, and we invite you to take that literally. We do product design, so your comprehension of what it takes to get digital products out the door is our first non-negotiable. Beyond that, you’ve established yourself as someone people look up to, and you don’t take that privilege lightly. You’ll still deal in pixels, but you’ll also play an integral role in a project’s success with clear direction, leadership, guidance, and encouragement. You believe that good ideas can come from anywhere, and you actively support your team in making sure everyone is heard.


      Your Responsibilities

      • Guide the design process throughout the project, as well as dig into wires alongside your team.

      • Drive client presentations and discussions of your team’s work.

      • Respectfully decline the status quo and push both clients and colleagues outside their comfort zones.

      • Work with Producers and Client Partners to scope project requirements.

      • Help promote an inspiring and inclusive environment for the team.


      The Must-have Shortlist

      • 5+ years of product design experience at a digital product agency or consultancy, ideally in a lead role.

      • Demonstrated mastery of UI/UX principles, best practices, and common design tools (read: Sketch). Bonus points for interaction design skills (think After Effects, Quartz Composer or Framer.js).

      • A portfolio that reflects your strengths in both UX and visual design skills.

      • A natural inclination to take the lead and help everyone arrive at a deeper understanding and greater appreciation of the work.

      • Fluent in translating stakeholder goals, user research, and complex user flows into simple UIs.

      • Addicted to staying ahead of desktop and mobile best practices, developments and trends in web, mobile and iOS design.

      • Communication pro, with the ability to deliver compelling design rationales in both client and internal contexts.

      • Comfortable with ambiguity and client briefs that lead to more questions than answers.

      • Motivated by feedback, and by the opportunity to improve in your role, in the work, and in how you work together as a team.


    See 26 more Design jobs
  • Marketing / Sales (39)

    • Coffee Meets Bagel
      Yesterday

      Coffee Meets Bagel's mission is to inspire singles to share and connect authentically. The app curates quality matches with fuller profiles that result in real conversations. Globally, CMB has generated millions of real dates and thousands of lasting relationships. Coffee Meets Bagel was named one of the Top 10 Dating apps by Time Magazine and the Best Dating App for Women by Refinery29. It has also been voted the #1 recommended dating app for singles looking for relationships.

      This is a unique role that demands both an analytical mind and creative spirit. You will be responsible for driving acquisition, activation, and retention metrics. A successful candidate will be both creative and technical, with a collaborative and resourceful style that is contagious. Our team is small, entrepreneurial, and business-focused–you should be too!

      Responsibilities:

      • Responsible for managing and driving acquisition, activation, and retention metrics. Setting vision, strategy, and roadmap for Growth team and executing on growth initiatives in ways that make a meaningful difference to business KPIs.

      • Create a culture of high-tempo testing via disciplined ideation, experimentation, and readout process.

      • Consistently identify new optimization opportunities and a/b test for maximum impact.

      • Work with BI to create automated dashboards and data visualizations to track KPIs.

      Qualifications:

      • 5+ years of analytical experience, including at least 3 years specifically in Growth, either in Marketing (user acquisition, CRM) or Product (product funnel optimizations, growth feature development).

      • Experience managing and leading a Growth team, which includes but not limited to managing people, process, and priority. Establishing high-tempo testing, impact-driven culture.

      • Experience leading Growth team to success (made a significant impact to core business KPI).

      • Experience setting up KPI dashboards for monitoring & reporting.

      • Strong grasp of a/b experimentation principles, thoughtful about prioritizing and setting up the right experiments and interpreting the results, using statistically sound methods to avoid misleading conclusions.

      • Strong product sense and intuition with thoughtful hypotheses to help prioritize the myriad potential a/b experiments.

      • Exceptional Excel, SQL and data analysis skills– including a good grasp on statistics.

      • Proven track record of thinking outside the box and ideating and executing creative solutions to consumer problems.

      • Versatile; ability to thrive in a cross-functional environment while juggling multiple responsibilities.

      • Proven ability to be proactive.

      • A passion for Coffee Meets Bagel and our vision.

    • About Reedsy

      We’re here to help authors find world-class professionals to create amazing books. Our curated marketplace gathers some of the best freelancers — the likes of Stephen King's designer, Neil Gaiman's editor or Walter Isaacson's publicist.

      Using a content marketing-led strategy, we’ve grown to a community of 150,000 authors in just a few short years (while picking up a number of industry awards along the way). Funded by Europe’s top business angels and VCs, we want to make it possible for anyone looking to publish a high-quality book to do it successfully.

      Want to help us? Cool, keep reading!

      Responsibilities 

      This position is for a technical marketer with a publisher mindset. You will: 

      • Contribute to planning, executing and analyzing our SEO, content and advertising strategy. 

      • Optimize the paths to conversion. 

      • Keyword research and analysis: determine which topics Reedsy should focus on to target different customer segments 

      • SEO for our blog and landing pages: optimize copy, formatting, meta descriptions, update internal linking, fix broken links and crawl errors, 301 redirects, make suggestions to improve site speed, etc. 

      • Write marketing emails/newsletters (includes drip marketing, A/B testing and optimization)

      Secondly, your role will be to amplify our content marketing efforts. You will: 

      • Contribute to our link building strategy. 

      • Suggest ideas to promote our content via social media. 

      • Identify guest-posting opportunities. 

      • Create new Adwords and Facebook advertising campaigns, AB test and measure ROI. 

      • Content repackaging: Find smart ways to re-use the content already created (blog posts, podcasts, videos, Reedsy Live Chat and Reedsy Learning) to leverage more channels and generate more leads.

      Requirements 

      • Excellent knowledge of SEO, content marketing and advertising, A/B testing, funnel optimization and email marketing. 

      • Knowledge of the best practices of the main social media channels (which content and approaches work on each and why). 

      • Familiarity with various analytics solutions 

      • Basic coding skills (HTML & CSS) to build landing pages and customize emails 

      • Analytical skills

      Bonus Points 

      • You will come with a previous experience growing a startup in the media/publishing/creative space. 

      • A good dose of ambition, as well as a great sense of humor 

      • Fluent in French, Spanish or German

      Benefits 

      • You’ll develop a leadership position. 

      • Stock options in a high-growth company 

      • Work in a flexible, dynamic, friendly, multicultural and fun environment

      How to Apply 

      We currently receive over 30 applications every day and we won't spend any time on generic messages. If you'd like to stand out, make sure that 

      1) you've done some research about Reedsy and signed up to try the product; 

      2) you include a well-structured and **concise** message with your application explaining why you find Reedsy interesting and why you'd be a good fit. Show off but not too much :).

    • The Digital Advertising Account Manager is responsible for setting up and managing a mix of paid social (primarily Facebook and Instagram), PPC, retargeting, and display advertising for Tuff clients. You will communicate regularly with clients and must be able to articulate a strategic vision clearly. Ultimately, you will be responsible for managing client expectations, executing campaigns, and communicating success.

      Here’s what you’ll be doing

      • Setup, optimize, and implement digital ad strategies across multiple platforms for seven client accounts.
      • Build PPC strategy that’s based on industry research and aligned with client objectives.
      • Analyze campaign data and create strategy recommendations weekly.
      • Communicate professionally on weekly client calls as well as sales calls for potential new clients.
      • Manage ad strategy, budgets, ad creative, and keyword research.
      • Balance multiple accounts with effective resolution of conflicting priorities.
      • Ensure implementation of best practice guidelines and documentation.

      About you

      • You have a learning mindset. You are committed to getting better every day. 
      • You are a driver, focused on making an impact on the organization and clients every day. 
      • You are a team player that is also comfortable working independently.
      • You have an inclusive, hands-on client management style with proven experience communicating complex PPC-driven topics.
      • You have demonstrated success testing and uncovering useful insights and sharing them in an engaging form that inspires people to take action.
      • You have two years of experience executing and managing paid search and social campaigns.

      Executing on and optimizing campaigns is a vital part of this role just as much as working with the client and engaging with them and their process. You’ll work closely with Ellen, the CEO of Tuff, to get up to speed on current clients and iterate on the PPC process at Tuff.

      At Tuff, we offer health, dental, and vision. Our clients are all over the US and so is our team. Tuff is a fully remote company and we live in Slack, Zoom, Trello, and email (and apartments). 

    • Civic Actions (US only)
      ux
      3 days ago

      We are seeking a UX designer with an expertise in content strategy. In this role, the UX & Content Strategist brings deeper knowledge of content strategy principles and practices, communicates a clear and consistent tone across software touch points (forms, emails, notifications), uses the appropriate language to meet the needs of different end users, and can collaborate effectively with project managers and other UX designers to deliver a great product. We are also looking for someone who is passionate about developing digital services for large federal and state government agencies, and the people they serve.


      Sound good so far? Great, keep reading!


      What we are about

      CivicActions is a mission-minded company focused on transforming government through modern software practices. We are looking for others like us with a true passion for using technology to make a positive change in our world. We work in cross-functional, agile teams, communicate openly, honestly and enjoy keeping a balanced, autonomous lifestyle.


      Location

      Our team is entirely distributed (remote) across the US and Canada. For this position, you can normally work from home or find a great co-working space, although occasional on-site visits and working sessions with clients will be necessary. You will need a computer, webcam, strong internet connection and the ability to keep a Monday to Friday schedule because we are a truly collaborative team. Ideally your timezone will be within the continental United States.

      U.S. citizenship is required for this position.


      What you’ll do

      • Define the content strategy for clients and write clear and concise content across multiple touch points (including form questions, form labels, and navigational elements, emails, and tutorials).

      • Apply a service design mindset to challenges with a relentless focus on user needs.

      • Work collaboratively with clients and team members in a remote work environment with potential for some on-site travel.

      • Identify user content needs, develop strategy, and execute on content needs through stakeholder interviews, user research, content audits, gap analysis and other industry methods

      • Facilitate discovery workshops with government agencies to help them prioritize and create focus for what user problems to tackle first.

      • Sketch, prototype and work with the client and internal team on design/product direction.

      What we expect you to bring

      • Excellent writing and editing skills; copywriting experience

      • Experience planning, writing, and implementing user experience copy for digital products and services.

      • Experience being apart of agile, human centered software teams that have iterated on product.

      • Experience writing content style guides, product documentation/help, and participating in user research.

      • Experience advocating for content design with stakeholders and project team members.

      • Experience leading content efforts for cross-functional agile and human-centered design teams building complex digital projects.

      • Experience working closely with visual designers, researchers and engineering teams to ensure that customer goals are met and design specifications are delivered upon

      Benefits

      CivicActions believes that people who are well taken care of can be more balanced, healthy and happy. We offer 100% company-paid medical insurance, disability insurance, and life insurance. We have a generous 401(k) program. We have an open vacation policy -- employees are encouraged to take time off as needed to feel balanced, productive and healthy. We have paid maternity and paternity leave. We have an annual retreat to connect with each other in-person. We also emphasize professional development and offer an annual stipend for courses, books and conferences.

      Community participation is important to us and we ask that you spend 5% of your working time giving back to a community that you care about. We attempt to keep our work products 'open by default'. This means that it is our intention that your work contributions during your time at CivicActions will be published under public license, enabling you to bring your passion fully into your activities without the fear that your expressions will be locked away or prevented from having a positive impact in the world.


      Apply

      CivicActions is a dedicated, fun-loving team, looking for some talented folks to help us bring revolutionary digital services to government agencies and the people they serve.

      We find strength and inspiration in the things that make each of us unique. In striving for a more diverse team, we strongly encourage women, people of color, and physically-challenged people to apply.

    • Merj (UK)
      seo
      4 days ago

      Salary: Depends upon experience (highly competitive).

      Start Date: As soon as possible.

      Location: London based office (or remote working).

      About Merj

      Merj is a London based digital agency that specialises in producing simple solutions to complex problems with zero fluff. We build in-house software that solves common problems that both we and our clients face on a regular basis.

      As part of a team, we analyse issues faced by our clients and produce intelligent, compelling, and actionable solutions which can involve anything from data acquisition and analysis, to development and technical SEO.

      We understand we can't find the team we're looking for in a single location, so we are building a remote working culture that allows a healthy work/life balance.

      About the role

      Heading up the SEO team, you will responsible for:

      • Developing SEO strategic oversight for our local and international clients.

      • Analysing and improve client search performances.

      • Managing timelines, expectations, and deliverables.

      • Nurturing and developing client relationships.

      • Growing our revenue and team to be a world leading consulting agency.

      • Working with our development team to drive innovation for our products and services.

      • Within Merj, you'll be leading the SEO team and take ownership of strategy, with your work having a positive impact on our core business; helping to drive growth both for clients and Merj.

      • As teamwork is such a large part of our company, you'll be sharing and receiving knowledge and experiences in the form of training, research, and development.

      About you

      Skills and experience

      You should be able to demonstrate or have experience in the following:

      • Over five years working in digital marketing while working on organic search projects.

      • Experience working with developers and other digital marketers where you have led increases in important metrics (such as revenue, users, visibility etc).

      • Excellent knowledge of all elements of search optimisation: on-page, off-site, and technical.

      • Strong analytical experience with Google Analytics, Omniture/SiteCatalyst and other major platforms.

      • Up to date at all times with industry best practice and be able to communicate effectively to the team.

      • Experience with at least two different content management systems (off-the-shelf or bespoke). You should also understand the benefits and drawbacks of each.

      • Strong experience with Request for Proposals and pitching.

      • Excellent communication with stakeholders.

      • Proficient in MS Office, including Excel, Word and PowerPoint.

      • Personal skills and interests

      • A high standard of written and spoken English is important.

      • You should be comfortable in challenging yourself, asking for feedback, and acting on it.

      • The ability to hold yourself accountable for your on client commitments is important.

      • Be ready to empathise with your team and earn your clients' trust.

      • You should enjoy working with large amounts of data and be able to draw and implement conclusions from your analysis.

      • A want to optimise workflows to reduce repetitive tasks while being resourceful and adaptable is important. Sometimes, you might have to make use of limited resources.

      • You should have a genuine curiosity for how things work and treat every challenge is an opportunity to grow.

      Bonus skills

      • Any of the following would be very beneficial:

      • Excellent written and verbal communication in a second language.

      • Experience in writing for digital journals about organic search, programming or security.

      • Contributed to Open Source projects.

      • Have your own personal blog, Medium or similar.

      • Web coding experience in HTML and CSS.

      • Knowledge of one or more of the following programming: Ruby, Go, Forth, C, Javascript, Python, R, Lisp or Scala.

      • Knowledge of server operating systems *nix (OpenBSD, FreeBSD or GNU/Linux).

      Requirements

      • You must be eligible to work or contract in the UK.

      • Must submit to a confidential background check.

      • You can expect to receive

      • A Competitive salary.

      • 23 days annual leave, plus UK bank holidays.

      • A personal development budget alongside a personal workspace budget.

      • Flexibility around your working hours.

      • A welcoming, collaborative, and rewarding workspace that builds a positive employee oriented culture.

      • The opportunity to work with some of the biggest clients and brands on the planet while helping to build the company and your position within it.

      Want to apply?

      Please send your CV and a covering letter to [email protected] Could this job be suitable for someone else? Help them find a new great place to work.

    • 5 days ago

      The Agile software and services marketplace is growing globally and so is CollabNet VersionOne.  With proven market momentum, CollabNet VersionOne is looking for an experienced enterprise sales representative who desires to be part of a successful entrepreneurial culture.  

      The ideal candidate is a self-motivated and passionate professional that embodies CollabNet VersionOne’s values, fosters team work and above all never forgets to have FUN. 

      An Enterprise Account Director is responsible for CollabNet VersionOne’s largest and most important accounts. The top priorities for this position include understanding customer goals and initiatives, meeting customer success goals, and ensuring customers realize, grow, and reference their received value from CollabNet VersionOne. Qualified candidates have exceptional communication experience working directly with Directors, VPs, CTOs, and CIOs on the applications development and delivery side of IT (versus infrastructure, networking, or hardware) and understand the ALM market including Value Stream Management, Enterprise Scaled Agile and Enterprise Version Control. Travel is approximately 30-40%.

      Responsibilities:

      • Build and execute Team and territory account plans that achieve customer and CollabNet VersionOne goals

      • Effectively lead and collaborate with product and services team members; including CollabNet VersionOne partners

      • Achieve monthly, quarterly, and annual account and sales objectives

      • Establish and expand relationships within the territory and your accounts

      • Develop accounts that are excited to share their success story with others

      • Communicate impediments and solutions with your management team

      • Build pipeline and drive opportunities from solution creation to closure

      • Perform account management to ensure customer satisfaction to maintain and drive revenue growth

      • Build and maintain relationships with key executives and decision makers

      Qualifications:

      • Current, proven, successful background in software sales to large enterprise companies with at least 5 years of experience including current, relevant sales into the ALM and Agile markets

      • Understanding and knowledge of the benefits of Agile development and delivery

      • Proven record of influencing, negotiating, and closing sales on a monthly, quarterly and annual basis in a high volume sales transaction environment

      • Solid understanding of the need to utilize CRM in an effective way to follow process, lead opportunities and create accurate forecasts

      • Exceptional presentation and listening skills

      • Detail oriented with excellent time management and organizational skills

      • Ability to thrive in a changing, fast-paced environment

      • Leveraging Sales 2.0 to increase effectiveness and efficiency

      • Use of Salesforce.com for CRM

      • Bachelor’s Degree or equivalent experience

    • 1 week ago

      About Abstract

      Abstract is a design workflow platform for teams to version, manage, and collaborate on Sketch files. Since launching in July 2017, over 5,000 design teams across 75 countries have adopted Abstract, including teams from Shopify, Cisco, Intuit, Spotify, Salesforce, Instacart, OpenTable, and more. 


      At Abstract, we are actively working to build a diverse and inclusive organization. Here, diversity includes age, economic class, educational background, ethnic variance, familial status, gender, gender expression, gender identity, marital status, national origin, religious affiliation, sex, sexual orientation, transgender status, or veteran status.

      Abstract is headquartered in San Francisco but many of our teams and roles are remote-first (US-based only at this time). If you have a passion for rolling up your sleeves, building new programs, and have a strong, team-player mentality, we’d love to hear from you!

       As the Manager of Revenue Business Operations, you will work hand in hand with key leaders across Sales, Marketing and Support to define, enforce and measure key performance indicators (KPIs) to ensure the team is performing efficiently and effectively. You will also define and manage key processes to ensure consistency, efficiency, and insight into key Sales and Marketing activities.

       

      As our ideal candidate, you are:  

      • A sales process architect with previous SaaS experience: You’ve had previous, hands-on experience rolling out sales methodologies, sales training, tracking sales metrics, managing territories, quotas and employee incentives.

      • Well versed in both sales-driven and self-service SasS business models.  You understand and enjoy measuring and optimizing conversion rates across customer acquisition for both free trial and sales driven models. 

      • Data-Driven and enjoy building and analysis reports: Equipped with strong analytical skills, you love data and are well versed in territory management, MQL, SQL, pipeline forecasting and management, sales comp planning, customer satisfaction, and want to optimize for closing deals.

      • Curious & willing: You believe in a learning mindset, and are always looking for new tools and process to help teams become more efficient. You don’t mind being wrong if it means you are learning from and teaching others.  You have a track record of taking initiative to make things happen.

       

      What you’ll own:

      Revenue Team Performance and KPI’s

      • Define and enforce standardized processes across the entire Revenue team in partnership with our Technical Ops across sales, marketing and support.

      • Analyze Sales, Marketing and Support overall performance by defining and reporting on KPI’s 

      • Work with sales team leads to help them better understand their team’s performance and improvement opportunities

      • Identify sales process gaps and other opportunities to ensure continual improvements

      • Weekly, monthly, & quarterly sales pipeline reporting and forecasting 

      • Assist in department-wide headcount planning across sales, marketing and support

      • Assist with on-boarding and training programs across all revenue teams

      • Coordination and management of special programs that involve people and process changes (e.g. trainings, process changes, re-orgs…)

       

      Manage Deal Desk: 

      • Define and maintain standard parameters on terms negotiations

      • Define and maintain standard parameters on pricing and discounting

      • Manage updates to Terms of Service and other customer-facing legal documents

      • Manage portfolio-level view of all signed customer agreements (i.e. document and aggregate discrepancies from baseline terms across negotiated deals)

      • Help Sales coordinate approvals for non-standard deals (e.g. Engineering for non-standard SLAs, Product Management for customer-requested contractual obligations…)

      • Provide first line of review on customer terms proposals before leveraging Legal resources

       

      Sales Comp Plan Administration and Operations

      • Work with Sales leadership to define, implement, measure and adjust compensation and incentive programs

      • Administer sales commission plans, calculations and payouts in collaboration with Finance

      • Document approvals and other related notes for any adjustments that result in pay or crediting adjustments 

      Your Skills & Experience:

      • Strong analytical skills, with expert-level experience building salesforce.com dashboard and reports

      • Able to present complex data to leadership in simple and insightful ways

      • Proven experience rolling out sales methodologies and training programs

      • Experience negotiating legal contracts and working with council to assess risks and liabilities

      • Highly motivated with excellent collaboration and communication skills

      • Self-managed: able to establish priorities and communicate expectations

      Benefits

      At Abstract, we offer resources that emphasize personal and familial well-being. We provide 99% healthcare coverage, including dental, vision, and life insurance. We offer 10 weeks parental leave, unlimited paid-time off, and flexible working arrangements. Additional perks include dependent care and health care FSA as well as commuter benefits for SF office employees.

       To help employees plan for the future, we're able to offer competitive pay and a 401k. 

      We are a distributed team and we are able to offer US-based remote employment for most roles. We offer travel opportunities for company meetings, team meet-ups, and the occasional conference.

      Notes

      Though we are a distributed team, we're currently only able to hire US-based candidates.

      As part of our security protocols, offers are contingent on successful completion of a background check. 

    See 32 more Marketing / Sales jobs
  • Product (42)

    • We are: Shogun, a powerful page builder platform for eCommerce stores, and we're on a mission to empower anyone to easily create high converting eCommerce pages, through a delightful product experience. We were in the Winter 2018 batch of Y-Combinator, we’re backed by Initialized Capital, and we have over 10,000 active paying clients.

      We are looking for: A Senior Product Manager to join our team and help drive the design of our product.

      We need someone that is comfortable being hands on with the entire design product development process, identifying problems and championing them through the design and development process. You will work closely with our Director of Design on conceptualizing and implementing changes to our product that will drive an increase in trial conversion, and customer success.

      Responsibilities:

      • Understand our business strategy and deliver features/products that Shogun clients love. 

      • Deeply understand the product problems that you are tackling through user research and speaking with clients. Define and re-frame user problems for the team. 

      • Manage the roadmap—understand and prioritize potential projects from various inputs (user research, client support data, competitive analysis) so the team is always working on the most impactful projects. 

      • Collaborate with the founders, designers, and engineers to imagine the future and define solutions to big problems. 

      • Define a product scope that is focused on the most important use cases with a focus on getting it into users hands as quickly as possible. 

      • Define quantitative and qualitative success metrics and constantly evaluate if your solutions have solved the problem through these measures, both before and after it’s released. 

      • Deliver world-class software—maintain the quality of the product that your team is responsible for. 

      • Motivate a group of committed, smart people to do the best work of their careers.

      Requirements: 

      • Have experience in a Product Manager role. 

      • Have a strong design background, be able to think deeply about product design decisions and have an understanding of how to create simple user interfaces. 

      • Be a clear communicator of product decisions and the rationale behind them. 

      • You have experience working with both qualitative customer insights, and quantitative customer data to inform decisions. You’ve conducted user research, a/b tests and have worked closely with design researchers and analysts (or have analyzed data yourself). 

      • You’re entrepreneurial—you're self-driven and you default to action. 

      • You’re organized, not ad hoc. 

      • Be able to easily switch between thinking creatively and analytically.

      We offer

      • Competitive salary 

      • Competitive equity 

      • Benefits (Health and PTO) 

      • A highly skilled and dedicated team that is fun to work with. 

      • Remote work – We are a fully distributed team that works from anywhere with good internet.

      Sounds interesting? Send an email to [[email protected]](mailto:[email protected]) and include:

      • Examples of your product work that impacted real results. 

      • A short note explaining why you're a good fit for this role.

      Please Note: 

      • Our team is fully distributed and global (check out our team page). We have no office. You should be comfortable with remote work. 

      • Sometimes we hire on a full time contractor basis to begin with. Team members enjoy the same opportunities for great compensation, full time positions, equity, and consideration, regardless of location.

    • Boston, San Francisco, New York City, Remote – Full Time

      Datawire’s Head of Product will strategically position the company’s products (Ambassador OSS/Pro/Code, Telepresence) as a pioneering, high-performance, and beloved product to accelerate Datawire’s mission to help organizations, big and small, embrace the cloud-native culture.

      Primary Responsibilities

      • Spearhead the rapid and sustainable growth and development of a world class product organization while continuing to enhance and improve Datawire’s value to companies

      • In conjunction with the leadership and engineering team, define and participate in the development of the product strategy and roadmap, including business requirements, features, functionality, resource planning, timelines, and lead the team through development and implementation

      • Solve real world enterprise needs, as well as a demonstrated ability to quickly respond to changes in demand and technology to deliver best in class products.

      • Deliver both new products and key features that will increase engagement and overall business growth

      • Facilitate communication throughout the entire development process, by working with internal teams and external stakeholders, to ensure organizational support and buy-in

      • Define and track metrics for success, ensuring the team is clear on their objectives every step of the way

      Requirements

      • A product evangelist, the ideal candidate will be organized, analytical, and embrace a disciplined and rigorous product development process

      • Strong personal initiative, highly motivated and self-starter mentality with the ability to thrive in a rapidly changing, fast-paced entrepreneurial environment

      • Grow and adapt as the business changes and demand new thinking and levels of performance

      • Keen business judgment, focus, ability to see the “big picture”

      • Dedicated to keeping the customer at the center of all product and design decisions that are made to improve the overall experience

      • Solid understanding of engineering and technical depth that lets you understand and earn the respect of extraordinary engineers

      Interested? Please email your resume and/or linkedin profile to [email protected]

    • Sulvo (Americas)
      4 days ago

       Sulvo is looking for a seasoned Product Manager with a passion for building cutting edge software to join the product team. In this role, you’ll work closely with our partner success and engineering groups to help develop big ideas and creative concepts. The ideal candidate is a top-notch communicator, expert collaborator, and ad tech or B2B SaaS background.

      What’s needed: 

      • Strong communication, both verbal and written 

      • 100% Self-starter mentality 

      • Willingness to put in the work and be part of an elite team. 

      • With multiple teams, synthesize diverse inputs for the products you support to effectively lead new product and feature launches. 

      • Aptitude to act as a thought leader for the product you support externally. 

      The ideal candidate is: 

      • Flexible and a true self-starter, doesn't take anything for granted and a boss is not needed to get the job done while being precise and getting the work done right. 

      • Has a proven track-record of delivering high-quality work and showing a high level of responsibility for all tasks. 

      • If asked, then capable of providing references of past co-workers.

    • 5 days ago

      Job description

      Note: Although this is a remote position, we are only looking for candidates in European timezones between UTC-1 and UTC+3.

      We are looking for an enthusiastic and motivated Product Designer who is passionate about creating practical, simple and human solutions to complex problems which will help design the future of Hotjar – a product used by thousands of users worldwide. Product designers serve an important role here by creating simple, engaging experiences, iteratively improving the user journey, and crafting every product detail. Your success will be defined not only by the quality of your design work, but by the success of the product.

      Hotjar is a flourishing startup which gives thousands of website owners, teams and professionals the tools needed to discover how their visitors are really using their sites. This is an excellent remote career opportunity within the product team, playing a part in delivering the next wins for Hotjar.

      You will:

      • Create thoughtful and appropriate solutions to design challenges of all sizes by generating research insights and translating them into simple and engaging user interfaces which satisfy user needs, company requirements and technical constraints.

      • Form part of the product and engineering team by collaborating with product managers and engineers - from discovery to delivery, on to monitoring after release.

      • Design engaging experiences in an iterative manner, using flow diagrams, sketches and prototypes, taking care to validate your concepts with customers along the way.

      • Translate validated concepts into experiences, by means of interaction design and high-fidelity visual composites.

      • Follow internal style and brand guidelines for UI/UX, whilst contributing to the maintenance and improvement of such guidelines.

      Requirements

      • A minimum of 4 years experience designing and shipping digital products and systems.

      • Ability in the entire product development process, from discovery through to delivery and monitoring of the solution.

      • Natural inclination to always thinks MVP first.

      • Sound grasp of technical constraints and their impact, and ability adjust the design approach taken accordingly.

      • Experience leading user testing sessions and validating design efforts.

      • Can prototype ideas quickly and iterate as many times as needed using tools such as InVision, Sketch, UXPin, HTML/CSS/JS, etc.

      • HTML / CSS development considered an asset.

      • Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.

      • Must submit to a background check confidentially processed by our third-party.

      What we offer

      • A remote and accomplished diverse and international team.

      • An opportunity to positively impact people’s experience online and make the web a better place.

      • Annual learning and development budget.

      • Several perks designed for your well-being and a healthy work-life balance. (Holiday Budget, Wellbeing Allowance, Working Together Budget, 16 weeks paid parental leave, and much more).

      Compensation Range

      The budgeted compensation range for this role is €55,000 to €90,000 annually. Ranges are based on market research and are equitable to other roles within Hotjar. The actual compensation offered will be based on relative experience. At this time we are only able to provide official employment status to those located in Malta, and Germany (for candidates who don’t require visa sponsorship). All other team members will join as full-time consultants and will be responsible for paying any taxes or applicable fees where they reside.

    • FineTune learning (Eastern Time +/- 2 hours)
      6 days ago

      Chief Product Officer

      Greetings from FineTune!!  We are an early-stage technology company innovating in the assessment and learning space.   Our platform features a workflow that enables the ability to assess qualitative (more complex) skills/competencies at scale, using human evaluators.  We are now working on integrating with various AI programs to pursue a hybrid (human + AI) approach to evaluation and feedback. Through our partnership with the College Board, we have customized our platform for Advanced Placement (AP) that has been validated at scale across the curriculum, in all 36 AP courses, with over 3 million users.  We are beginning to explore other use-cases in other verticals (higher ed and workforce) as well as other applications within the K-12 world.

      We are looking for a hands-on, execution-oriented Chief Product Officer to help the company continue to scale as we explore various opportunities to leverage our core value proposition.    

      We are looking for a CPO who:

      • Is responsible for instituting rigor around product/market fit, product definition, market sizing, customer development and pricing of our software as a service (SaaS) products.

      • Has the strength and experience in product marketing to define top priority features for MVP to go to market with as well as rationale for those features.

      • Is responsible for keeping consistent messaging and latest product communication with end users and potential customers to solve pains and needs that lead to greater revenue.

      • Defines and measures product success metrics around product features, user engagement, customer acquisition costs, retention costs and user growth/churn.

      • Analyzes better ways to increase acquisition, retention and monetization. Incorporating those features into the product in collaboration with dev team.

      • Organizes and prioritizes product user stories that aligns with business value.

      • Reports directly to the CEO.

      Requirements

      • A pioneering, market savvy manager who has marketed, iterated, launched and grown products from concept to scale while being able to show quarterly progress on product goals.

      • Have been part of a team where a product has scaled generating considerable recurring revenue and you were part of tracking metrics through the growth.

      • Education, Publishing, Workforce Training, Higher Ed or EdTech experience helpful but not a must.

      • Experience in managing marketing or sales funnels for B2B software products or B2C consumer products to inform best customers to target for different product release phases.

      • Experience in sketching UX for MVP’s to communicate with designer or design team for effective decision making and execution

      • Experience with agile development process.

      • Early stage company experience a plus.

      FineTune is excited to make this opportunity available for the right candidate at a very pivotal time in our growth.  Although we maintain a base in Boston, we are mostly a distributed team and willing to consider candidates from anywhere within the US.   Competitive salary and benefits. We have a deeply committed culture that has thrived as we have grown to 50+ people from various states and countries and we value diversity of background and opinion.

      For more information or to submit a resume and cover letter, contact Steve Shapiro, CEO at [email protected]






    • LocusLabs (US only)
      1 week ago

      LocusLabs is a startup involved in venue mapping and with a mission to our customers to manage, collaborate, and share geospatial data to any screen.

      Today we are a leader in the travel space and we are aggressively expanding to new markets. Current customers include United Airlines, American Airlines, Delta Airlines, JetBlue, London Heathrow airport, Los Angeles airport, Lufthansa, among many others.

      We are currently looking for a brilliant Product Designer to join our small (and growing) team. Come work with an amazing team where you can contribute to and ship products quickly!

      PLEASE INCLUDE A URL FOR YOUR DESIGN PORTFOLIO

      The Opportunity

      • Craft elegant product and visual designs by turning complex problems into simple and engaging customer experiences for the various platforms such as web, iPad, iPhone, and Android

      • Develop information architecture, interaction models, customer flows, schematics, and visual design for products and services when needed

      • Execute on standard design principles, and work within existing visual design systems

      • Collaborate with the Product Team and other team members on product requirements, features, functionality, and priority

      • Work closely with engineers to ensure designs and interactions are pixel perfect once executed

      • Communicate and evangelize your product designs to get our team excited about building your designs

      Your Qualifications

      • Bachelor or Master degree in Visual Design, HCI, Interaction Design or related design degree

      • Exceptional design talents delivering a visual and interactive experience that is both usable and desirable to a broad mix of customers and users in different languages

      • A pixel perfect eye with a deep passion for creating thoughtfully designed applications

      • Maniacal organizational skills - “Layer 1 copy” does not exist your design files!

      • Extensive experience using prototyping tools (Invision, Principle, etc.)

      • Manage your own task list and priorities

      • Ability to thrive in an environment without regimented processes

      • A courageous and positive attitude

      • A love for cartography, augmented reality, and spatial data visualization

      Your Portfolio Showcases

      • Demonstrates a passion for interactive software design across a variety of platforms (web and mobile)

      • Exhibits visual design breadth, attention to detail, and balances design, innovation and usability

      • Shows experience in designing the user experience of a complex product

      • Showcases the impact of your design throughout the development process from planning to execution

      • Compensation includes salary, benefits, and meaningful stock options. If you have these skills and are passionate about making a difference and joining a great startup team, we want to talk to you!

      Work in our Oakland Office or Remote

      This is a full-time position at our Galactic Headquarters in Oakland, California. Our office is conveniently located in Jack London Square and is just a short walk from the Oakland Ferry Building (http://bit.ly/oak-sf-ferry) and 12th Street BART (http://bit.ly/oak-12th-BART) stations.

      We will also consider a remote candidate as long as you are amazing!

    • We’re looking for an experienced Product Designer to join our team. Our ideal candidate:

      • Has roughly five years of experience with UI/UX and Product design

      • A solid portfolio that can speak to your product design skills

      • Contributed to multiple shipped products

      • Uses a holistic product thinking to led the solutions of a specific product area

      • Excellent speaker and listener

      • Well-rounded consultant with the strong domain expertise

      Responsibilities and Duties

      As a designer at Theorem, you will be placed in a small cross-functional team to research, design, prototype, and test solutions. Your team will be consulting directly with the client, and you will be responsible for client satisfaction and quality service delivery.

      At the same time, you will have a plenty of duties which are not related to your project or client. As the part of the Design team, you will work on sales and marketing efforts evolving Theorem's brand and visual identity.

      Skills you will need

      • Design thinking

      • User research

      • Information architecture

      • Interaction design

      • Visual design

      • Writing

      • Service design

      • Prototyping

      Tools you should know how to use

      • Figma

      • Sketch + Zeplin + Abstract

      • Adobe Creative Suite

      • Principle, Marvel, Framer, etc.

      • Google Docs

      Engineering skills that aren't required but great to have

      • Git, GitHub

      • HTML, CSS, Sass, Less

      • JavaScript frameworks like React

      About Theorem

      Theorem is a team of experts. We are craftspeople who build amazing products for some of the largest global household names. We believe in cultivating a high degree of leadership and technical excellence in all of our team members. Together we build applications that solve our customers' business-critical problems.

      While we have offices in LA and New York, we work remotely with team members around the world

      100% REMOTE - Work from your location if you are not called to travel to client site

      TEAM RETREATS - Theorem team gets together at an inspiring locations to meet, work and play

      HEALTHY BODY, HEALTHY MIND - HAPPY TEAM - We offer vacation and support healthy lifestyles through our physical fitness and continuing education benefits program.

    See 35 more Product jobs
  • All others (40)

    • About Veridian

      Veridian is a technology and services leader specializing in the software selection, implementation, and optimization of supply chain systems that enable omnichannel fulfillment. No matter the type of engagement we ensure clients are in a position to succeed by employing tools focused on efficiency, ease of use, and a proven implementation methodology. Our expertise implementing and optimizing the Manhattan Associates, HighJump, and JDA Software best-of-breed supply chain suites has led to the development of our robust, commercially available AutoMate software platform that enables our clients to efficiently automate testing and complex configuration elements across environments and sites.

      About the Supply Chain Systems Project Manager Position

      We are looking for a Supply Chain Systems Project Manager who will manage supply chain system implementations for leading retailers and e-commerce companies and internal projects. Your duties will include managing tasks, timelines, budgets, monitoring projects for changes in scope, and reporting status and variances to executives and key stakeholders. Many projects will require prior experience working with supply chain execution by companies such as Manhattan Associates, JDA, and HighJump.

      Location

      • Remote; may reside anywhere in the contiguous United States.

      Essential Functions

      • Manage team members’ tasks and deadlines with minimal guidance

      • Lead and facilitate project conception, design, development, implementation and system hand over

      • Ensure the timeliness and quality of team members’ deliverables

      • Develop and maintain project and resource plans

      • Report status including project risks, changes to resourcing or timelines, budget over-runs, etc.

      • Draft high-level project milestone dates, assumptions/risks, and hours/pricing

      • Understand a company’s functional, technical and process needs as they relate to project risk

      • Provide support on-site to increase value being provided to the client

      Travel

      • Travel for this role will vary based on project requirements, typically between 30% and 50%

      Required Education and Experience

      • A degree in Computer Science, Engineering, Management or other relevant areas

      • Excellent written and verbal communication skills

      • Excellent organizational skills

      • Ability to work effectively as an independent, individual contributor with minimal guidance and strong attention to detail

      • Ability to work collaboratively and lead the efforts of a team

      • Ability to comprehend complex technical documents and translate requirements into actionable tasks

      Preferred Education and Experience

      • Experience implementing tier-1 supply chain systems with software solutions developed by Manhattan Associates, JDA, or HighJump is preferred

      Equal Opportunity

      Veridian provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our innovative solutions, deep subject-matter expertise in omnichannel fulfillment systems, and culture of excellence help drive efficiency and profitability for many of the world’s largest retailers, 3rd party logistics providers, and distributors. Visit us at www.veridian.info.

      U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. International applicants with the appropriate qualifications may be considered for non-permanent roles.

    • We make open source software that helps developers build great applications, which is why having excellent documentation is so important at Apollo. Every day, tens of thousands of developers worldwide rely on our docs, blog posts, and tutorials to understand our platform. Your work will have a huge impact on how we help developers build apps with Apollo.

      We're looking for a documentation lead to ensure that our users who read our content have an excellent experience. You'll accomplish that goal by working closely with developers across the company to plan, structure, and execute high-quality docs, blog posts, and tutorials. At Apollo, we value empathy and kindness, so you'll also be soliciting feedback from our users to understand how we can solve their pain points.

      What You'll Do

      • Documentation — Collaborate with our developers and community members to plan, structure, edit, and ship high-quality, technically accurate docs for the Apollo platform

      • Product management — Own the quality of Apollo's docs and identify areas for improvement by gathering data from analytics, card sorting exercises, and user interviews

      • User feedback — Lead the initiative to implement a user feedback system on the Apollo docs and use it to measure the effectiveness of your work

      • Mentorship — Teach developers how to write clear, concise docs and help instill a documentarian culture at Apollo

      • Developer content — Be the point person for reviewing developer content, including blog posts, tutorials, and whitepapers, while providing actionable feedback to the authors

      About You

      • You have a clear, concise communication style and excellent writing ability. You're a skilled wordsmith who can make content come alive.

      • You have a product-focused mindset when it comes to managing documentation, and you track the effectiveness of your work through page views, bounce rates, and NPS scores.

      • You've done technical writing before and know what great open source documentation for developers looks like. You're ready to take the next step leading technical writing at Apollo.

      • You enjoy collaborating with developers to ensure your work is technically accurate and are excited about empowering them to write better documentation.

      • You're empathetic. You understand how developers consume documentation and what their pain points are. You listen to our users and go the extra mile to help them succeed.

      • You’re familiar with modern application development, API technologies, developer tools and services, cloud infrastructure, and/or the JavaScript ecosystem. You enjoy diving into code samples when necessary to fully understand the technical details of what you're writing about.

      • You value high production quality and deliver finished, polished work.

      This position can be done from anywhere in the world.

      Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.

    • Intellisense (Europe)
      3 days ago

      Make a real-world impact by developing the latest technology to dramatically improve efficiencies of the mining industry. Join us at IntelliSense.io. We are disrupting the mining industry. The platform we are building will continuously optimise the world’s industrial equipment, dramatically improving efficiency and productivity. The current focus is on minerals processing and mining.

      Our engineering team is made up of people from a broad range of backgrounds, including computer science, mathematics, and physics, as well as informal tech backgrounds built on self-directed learning and online programming courses. We are interested in people from diverse backgrounds, and we value people who want to continuously learn.

      The Role

      You will be working in our engineering team to extend and build out our backend services and data processing platform for giving insights into the current operation of equipment, and giving control recommendations based on predicted performance.

      What you’ll do

      • Extending our data processing pipeline to be more configurable to be able to handle future applications.

      • Help create a microservice based data processing platform which allows for scaling of the amount of data processed and the number of clients supported in the system

      • Collaborating with the data science team to integrate equipment/process models to make them ready for use in the processing platform.

      • Ensuring that the processing platform has good test coverage to ensure the platform is defect free.

      • Building a system for configuring the processing platform for different clients.

      Our technology stack

      We are using the latest tools for development (GitLab, Docker, Kubernetes) and modern software development methodologies with Scrum. Our application currently uses: Node.js, PlottableJS, D3.js, React, Mobx, MongoDB, Elasticsearch, Kibana, PostgreSQL, Redis, Apache Flink, and Microservices based on Node.js, Python, and Java.

      Who you are

      • You have worked on backend services, data pipelines and/or microservices

      • You write clean, maintainable code and love working on interesting problems

      • You have a passion for building products which will be used every day

      • You’re interested in building resilient software

      • You have experience writing Java, Node.js, and/or Python

      What’s on offer

      • Competitive salary

      • Performance bonus

      • Unlimited annual leave

      • The opportunity to make your mark in an innovative industry using the Internet of Things, Big Data and AI

      Come and help us tell the story of industrial data to the world!

      To inquire about this opportunity contact [email protected]

    • 2019 ML Research Fellows – Job Description

      Interested in working on hard problems at scale?

      IMI builds ML products and services used by some of the largest companies in the world. Come learn from our veteran team of machine learning and distributed systems experts, hailing from Stanford, MIT, Apple, and Cloudera.

      We are now opening applications for our 2019 Fellows program. You have the option of working from our San Francisco or Helsinki offices, or remotely: we have a large distributed workforce supplementing the teams in our offices, and are comfortable with remote collaboration.

      As a discipline still finding its theoretical footing, doing ML at scale tends to uncover unique problems and occasionally spark unique insights. Our work is geared towards applying some of our more theoretical ideas, as we believe this is one of the best ways to push forward the field.

      We conduct original research in areas like unsupervised and active learning, motivated by the unique problems and datasets we have access to as one of the larger users of cloud resources for ML.

      You will have the opportunity to publish with our scientists if your work yields results, and we have a strong commitment to open source code and (when possible) datasets.

      Research interests:

      We are very interested in taking a more geometric view of neural network processes. A background in algebraic geometry, representation theory, or statistical physics will be helpful.

      Separately, we are investigating future directions for active and online learning, with the unique capacity to rapidly test and apply at scale ideas in this area.

      Finally, we are pursuing some interesting directions in multi-task or joint representation learning for anomaly detection, and in time series analysis.

      Functional skills:

      We work primarily in Python for research, with pyTorch and Tensorflow being our preferred tools. You will have access to our in-house distributed training and inference infrastructure, which has been designed for ease of use but still benefits from basic knowledge of distributed systems.

      We also strive for a high degree of programming competence within our research group, as we have found that good discipline in implementing ideas makes your task easier and collaboration more pleasant. If you are one of the many excellent researchers who have never written a unit test this will likely change.

      Please send your CV, github, and a brief description of what most interests you, along with your dates of availability and preferred location to <[email protected]>.

    •  Sulvo is looking for an experienced Copywriter with a passion for storytelling to join the creative team. In this role, you’ll work closely with our partner success and product groups to develop big ideas and creative concepts, and craft compelling messaging to effectively communicate complex ideas to the market. The ideal candidate is a top-notch communicator, expert collaborator, and natural wordsmith with an advertising agency, blog or B2B SaaS background.

      In this role, you will be helping to deliver Sulvo’s brand to the market.

      What’s needed:

      • Strong communication, both verbal and written

      • 100% Self-starter mentality

      • Willingness to put in the work and be part of an elite team.

      • Ability to create content that resonates with global B2B audiences.

      • With multiple teams, develop a content plan, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.

      • Deliver amazing content for the plan you have developed that will extend Sulvo's brand in the market.

      The ideal candidate is:

      • Flexible and a true self-starter, doesn't take anything for granted and a boss is not needed to get the job done while being precise and getting the work done right.

      • Has a proven track-record of delivering high-quality work and showing a high level of responsibility for all tasks.

      • If asked, then capable of providing references of past co-workers.

    • At Sponge, we aren’t shy about our aspiration to be the most creative digital learning partner out there. We are incredibly ambitious for our clients, we care about their learners and we pride ourselves on finding smart ways to make innovative work that exceeds their expectations.

      As the digital world rapidly evolves, we’re growing our services to meet the next generation of learning needs. And we need people who can dance in this world, draw solutions out of ambiguity and drive creativity forward to create end-to-end, human-centred solutions, no matter the scale or obstacles.

      This is why we’re introducing a brand new, industry-shaping role, headed up by our VP of Product and Innovation, and giving a few, exceptionally talented people the chance to be the start of something exciting.

      As a Learning Experience Director, you’ll be fulfilling a pivotal role at Sponge. Blending ideas from film direction, experience design and learning consultancy, you’ll own a range of important responsibilities.

      Collaborating with our Sales team you’ll leverage your depth and breadth of experience to consult with clients, identify and clarify their requirements, then shape engaging, cutting-edge solutions. These will meet our ‘seriously creative’ aspirations, be commercially on point and practical to deliver. Though you thrive on ambiguity, you’ll pursue and consistently deliver clarity to client stakeholders and internal teams, quickly evolving clearly and concisely articulated solutions. Critically, you’ll then roll up your sleeves to work with our Production team, directing the delivery of that vision to ensure an experience that inspires learners and encourages clients to work with us again and again.

      We’re looking for people who can:

      • Consult on complex requirements

      • Develop creative, innovative solutions to meet a range of budgets, and articulate internally and externally

      • Direct and protect the vision in collaboration with the delivery team

      • Roll up your sleeves to work collaboratively with the whole team

      • Support the development of others through knowledge sharing, coaching and mentoring

      • Contribute to shaping the industry 

      Desirable skills, attributes and experience:

      • 8+ years’ experience consulting and delivering high-value solutions

      • Deep and broad knowledge of custom digital learning deliverables

      • Strong commercial abilities

      • Open, engaging and inclusive communicator and collaborator across all levels

      • Confident and trusted client-facing partner

      • An ability to remain calm and deliver consistently under pressure

      • Expertise across verticals such as FMCG, pharma, finance and retail

      You will join a forward-thinking company focused on success and growing our people; and a new team of exceptionally talented people with a big challenge and a determined attitude, working in a supportive and creative environment. In return you’ll receive a very competitive salary and a great benefits package whilst being part of a company that’s really going places.

      Next step

      Send us your CV along with a cover letter answering the following question.

      ‘Our vision at Sponge is helping people learn and grow through applying our creativity and innovation. How would you use your talents to shape digital learning in this role?’

    • Interdax is building a 3rd generation digital asset exchange. Our team comes from top HFTs and exchanges like Nasdaq and NYSE, as well as from well-known firms in the blockchain space. We are a well-funded project (8-figure sum) currently operating in stealth mode.

      In this role you will work to ensure that Interdax delivers quality products of the highest standards. As a Senior QA Automation Engineer you will be a champion of tooling and innovation, accelerating product releases by developing automated and manual tests in order to achieve Continuous Delivery. This is an exciting and critical position playing a lead role aligned to DevOps within a team that is responsible for delivery of a world-class trading platform on pair with top financial exchanges.


      Responsibilities

      • Conduct system, integration and acceptance testing, writing test scripts, delivering quality driven applications in line with test strategies

      • Create and maintain detailed test scripts to verify software functionality and adherence to business requirements (manual and automated testing environments).

      • Create and maintain QA procedure documents; look for efficiencies and best practices to be applied to the test automation framework.

      • Assist Developers and technical support staff in identifying and resolving defects

      • Contribute to continuous improvement and proactively support knowledge sharing across broader QA team

      • Estimate, prioritize and plan testing activities

      • Work with frontend, backend, and the core team and other cross functional teams to plan and execute tests using the latest digital test automation technologies, processes and tools to deliver frequently, safely and efficiently.

      • Lead, mentor, up-skill and inspire other automation engineers

      Requirements

      • 7+ years as QA Engineer delivering top quality mission-critical software

      • Successful track record of delivering complex projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success

      • Experience and strong understanding of lean and agile methods of software delivery and the principles and practices of Behaviour-Driven Development (BDD), ATDD and Test-driven development (TDD)

      • Proven experience black box testing Client-Server products

      • Proven knowledge of internet protocols, web proxies, caching and other Web related fundamentals

      • Automation test experience across the multitude of Windows and Mac browsers and Mobile Devices (iOS, Android, Windows)

      • Good understanding of web technologies e.g. HTML, JavaScript, CSS, REST and JSON and automation experience of using Cucumber, Ruby, Robot, WebDriver and Selenium

      • Experience of using CI/CD tooling such as Jenkins, GitLab, SonarQube, Performance centre, etc

      • Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences

      Bonus Points

      • An interest in financial markets and cryptocurrencies

      • Experience with High Performance Computing in a financial institution

      • Experience with Chaos Engineering

      • Compensation and perks

      • Competitive salary

      • Profit sharing

      • 
Fully remote


      • Flexible work hours

      • 
Unlimited Vacation Policy

      • 
Startup culture

      • 
Team getaways

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