🇫🇷 - This listing in in French, looking for a French-speaking candidate

Mission 🇫🇷

La mission principale est de piloter et mettre en oeuvre l’acquisition clients, sur tous les canaux. Cela inclut :

- Elaborer la stratégie globale d’acquisition client et sa déclinaison sur tous les canaux.

- Mettre en place les outils analytiques de suivi de la performance de chaque canal d’acquisition.

- Suivre les partenariats actuels, rechercher de nouveaux partenaires et définir les modèles de partenariat, en France et à l’international.

- Mettre en oeuvre différents moyens d'acquisition clients en direct (linkedIn, emailing, marchés publics…).

- Piloter l’acquisition client depuis notre site web (via SEO).

Profil 🇫🇷

- Vous avez des connaissances techniques de base, sans forcément les pratiquer (mais vous pouvez expliquer clairement SQL, API REST, langage Python, AWS).

- Vous êtes très orienté mise en oeuvre et boucle rapide de retour/analyse/évolution, en cherchant à progresser et en approfondissant chaque sujet.

- Vous êtes à l’aise avec de nombreux outils (e.g. Hubspot, Canva, Mailchimp, Zapier, Asana…).

- Vous êtes très attentif à votre productivité (e.g. pas de réunion sans objectifs clairs, analyse rapide des pros/cons sur un sujet, recherche/test de nouveaux outils).

Vous avez un bon niveau écrit en français / anglais.

En pratique 🇫🇷

- Nous sommes une société en full-remote (i.e. sans bureaux). Les échanges se font via email / GoogleDrive / Slack / Zoom. Cela correspond à notre philosophie de respecter au mieux l’équilibre vie privée / vie perso (ce fonctionnement est idéal pour vie avec enfants, pratique d'une activité type sport/musique…).

- Mais donc pas de localisation, vous travaillez d’où vous le souhaitez.

- Le bon fonctionnement de ce mode passe par la confiance, la transparence et une autonomie importante.

- Temps partiel possible.

- Package : fixe + commissions sur ventes.

🇫🇷 Candidature à [email protected] - merci !

Founded in 2007, Quimbee is one of the most widely used and respected study aids for law students. With a massive and growing library of case briefs, video lessons, definitions, and practice questions, Quimbee helps its members achieve academic success in law school. Quimbee can be accessed on desktop, tablet, and mobile devices.

This position is 100% remote. All you need is an internet connection and a quiet place to work.

Quimbee's tech team works on an agile process and has a great mix of seasoned web backend, frontend, and mobile developers. Quimbee's web and API platform is based on a monolithic Ruby on Rails application, and we make the effort to keep it updated to recent dependencies' versions. We're big believers on automated tests, and while we don't necessarily do test-first, CodeClimate rates both our maintenance and code coverage metrics with an A.

This position is to work primarily on our web platform with an emphasis on our frontend code (views, HTML, CSS, JS) but also helping on backend work (controllers, models, serializers, query optimization, etc) whenever that's needed, so we're looking for someone with a passion for frontend but who's no stranger to backend code.

Responsibilities

• Design and write maintainable code following best practices, knowing that most of the time, good enough is better than perfect.
• Help maintain and improve our frontend code, currently based on Slim, SCSS, Bootstrap, and plain JS with a mix of some jQuery. We're pushing to adopt RSJS on the JS front.
• Help maintain and improve our backend code, including writing new features and adapting existing ones collaborating with our backend developers. We use Ruby on Rails.
• Collaborate with teammates, the project manager, product, design, and QA teams during the whole SDLC, providing technical points of view, effort estimates, drafting or reviewing requirements, etc.
• Take ownership of assigned projects and be responsible for communicating progress on a regular basis.
• Participate in scheduled planning, review, and retrospective meetings on a regular basis (via videoconferencing technology)

Task Examples

Working with us, you could be asked to (solo or as part of a team):

• Implement a new page from scratch from a new comp coming from our design team, leveraging existing HTML/CSS components when possible but implementing brand new ones when needed.
• Take a raw, initial version of a new page or feature developed by our backend devs and "beautify" it by adapting its front-end code to reuse UI components and follow our style guide, in the context of our Ruby on Rails application. This requires a very good understanding of Rails' controllers and views conventions.
• Review our existing JS code and refactor it to follow best practices.
• Perform code reviews providing advice on how to improve code with a particular focus on Javascript.
• Prepare and document reusable HTML/CSS/JS code components so that other developers can use them.
• Setup a unit testing framework for our JS code and sponsor it among your teammates.
• Work with other backend developers implementing a new API endpoint in Ruby serializing data in JSON for our mobile app.

Requirements

• B.S. computer science or related field
  
• 5+ years of Javascript experience
• 2+ years of Ruby on Rails experience
• Excellent HTML & CSS experience (cross-browser compatibility, responsive media queries, flex, grid, etc.)
• Advanced knowledge of the Javascript ecosystem (yarn, webpack, babel, etc)
• Good understanding of SQL
• Extensive Git (or similar) experience solving complex merging conflicts
• Know how the web works under the hood: TCP, HTTP, DNS, IP, caches, etc.
• Solid knowledge of OOP, software architecture, and design patterns
• A deep understanding of the importance of building maintainable, efficient, clean code, while balancing that with the urgency of the business needs
• Deep caring about uptime, performance, and reliability
• The will to take responsibility for projects end-to-end from idea to completion
• Fluency in English
• Based in the U.S.

Preferred Qualifications 

• Experience with at least one programming language other than Ruby and JS
• Familiarity with the concepts outlined in the Reasonable System for JavaScript Architecture
• Experience working with Rails' server-generated JavaScript (SJR)
• Experience working with JavaScript frameworks like Vue, React, Angular, etc.
• Hosting apps in Heroku, monitoring and scaling them up/down
• Implementing APIs for mobile apps
• Implementing a SaaS application or with subscription-based businesses generally

Benefits

• Join a small team who loves what they do.
• Work from home.
• A competitive salary.
• Healthcare coverage (including dental) for you and your family.
• Untracked paid time off and sick leave.
• 401(k) with 3% company matching.

Front-End Software Developer

Here at Crisp, we value the strength in teamwork, and strongly believe that it’s the key to Crisp’s success. By bringing together bright, motivated creators, wherever they live and work, we are leveraging humanity’s diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of business you’d like to be a part of.

We are a socially conscious, distributed team. We give you the opportunity to solve challenges in the global food industry while living where you’re most comfortable and working in areas where you can help foster and grow the community that you are a part of.

We believe in transparency, diversity, merit and fostering a culture of empowerment, personal impact and career growth. As one of our first front-end developers, your decisions will have an outsized influence on the future of our product.  You’ll take input from product, design, and customers and then you’ll collaborate with other experienced, passionate engineering team to build the frameworks and features that will support our customers now, and in the future.

Signs of a great candidate

• Collaborative. You know that your team members’ perspectives will make your solutions better. Similarly, you use your strengths to help us grow together.
• Customer focused. User experience trumps everything. You understand that a product will have little value if the customers don't enjoy using it.
• Disciplined and reliable. We are a distributed company and you enjoy the benefits of working distributed while consistently delivering what you have committed to. When you hit a snag, you communicate and reset expectations early.
• Appreciative of honest feedback. You know that the best way to learn and grow is through constructive feedback delivered kindly, but without unnecessary ambiguity. You view feedback given to you as an opportunity to get better and strive to do the same for others.
• Work smarter and harder. You often identify a problem, design a solution and bring it to a state of completion - with others, or even on your own. You are fluent with your toolchain and can deliver well-designed, well-tested production-ready features quickly. You find ways of eliminating or automating stuff that is uninteresting or wasteful, rather than complaining about them.
• Analytical and practical mind. You strive for simple, precise solutions to complex problems. Complex solutions are only acceptable when absolutely needed. You strive for correct solutions, but know what actually matters and when to make compromises. You know when to ship and when to optimize.

Crisp's Frontend Tech Stack

• Statically typed, modern languages. We use TypeScript and React for the UI, and GraphQL with Apollo to communicate with our backend.  Knowledge of these specific technologies is not a requirement. If you’re willing to learn, we’re willing to help you along the way.
• Continuous deployment. Code is never far from being deployed to production, because if it’s not in production, it’s not solving problems in the real world. Our branch time spans are short, and features under development are hidden behind feature flags.
• Micro-services. Not for the sake of the buzz, but when they make sense. By adopting a modern, thoughtful services architecture we’re able to scale organizationally, reduce technical debt, and maintain a high, sustained velocity.
• Start-up mode.  The team is still small, and the product is fresh.  You’ll be able to exert a large amount of influence, and contribute to decisions that will determine the future of the product and the team.

We are building a team of developers with a breadth of combined experiences so that we can collaboratively build great products. There are no hard requirements on specific background, experience or geographical location. Instead we’re looking for individuals that are capable, reliable, and hoping to grow along with us. Do you have strengths you can share? If so, we’d love to hear from you!

Company Overview

Netlify is changing the way people build web projects, and people seem to like it! We are a growing team of talented, thoughtful, and diverse people rapidly shipping features to our customers.

We’re a venture-backed company, and so far we've raised ~$45M from Andreessen Horowitz and Kleiner Perkins, Bloomberg, and prominent founders and professionals in our space.

About the Role

An optimal candidate enjoys helping people succeed with technology, isn’t afraid to help improve our practices and our product, and loves to learn.

From our UI, to our service, to our customer support: our customer experience is pretty well regarded. You won’t be yelled at by angry customers, and you won’t be apologizing nonstop for broken features.  Please take a look at our Support Values document, and see if you agree with the way we do our work. We are looking for someone to help us with that mission and provide technical support to our developer customers during European business hours. 

Most of our support is conducted in our Community Forums, over email, and occasionally over live chat, and much of our team collaboration is in Slack, so great written communication skills are a must.

If you’re a good fit, you’ll agree with what this linked blog post has to say about being excited to do (technical) support . This is not to say that you can't choose to move into other roles within the company, but instead that right now, and for the next while, providing technical support is what you want to do.

To be successful in this role

You should be up for a challenge and enjoy it. Sometimes you won’t know the right answer, but you’re the kind of person who can always come up with somewhere to look for it—sometimes you’ll just have to Google it.

You should be curious, motivated, and flexible. You will be learning new things every day. You will be solving hard problems, and this needs to bring you joy. We don’t want you to pretend to be something you don't want to be, and we won't tell you how to feel, but we do hope you’re excited to grow.

There are some technologies you’ll need to have experience with and a solid understanding of:

• You can troubleshoot and explain networking issues and concepts like HTTP(S), DNS, and network proxies.
• You can find your way around using the terminal command line.
• You've used Git and are looking forward to learning even more about it.
• You're a user and creator of the web (specifically HTML and JavaScript), and you know how to work with browser caching and browser-based debugging.
• You're comfortable helping customers craft API calls and use JavaScript with our service.
• In case you have some Ruby experience (reading more than writing), it would be a great bonus.

You'll be advising people on connecting systems outside of our scope (databases, remote websites, DNS providers) to our service, as well as helping debug front-end code and site building software like yarn, npm, and webpack. While you will definitely learn more about these technologies as you work here, it would be useful to arrive with an understanding of them.

Applying

We ask that you attach a thoughtful cover letter explaining why you enjoy doing technical support and why you’d like to work at Netlify, hopefully linking to a sample of your experiences communicating with technical audiences in a public setting along with a brief (or thorough) listing of your relevant work history, and we’ll get back to you with next steps.

About the Team

The Support team is small but mighty; Netlify is a fast-growing startup. You will be working across the company: with the founders, developers, our designers, and marketers. We need people who can help us build a path towards the future. Everyone at Netlify is great at their work and interested in the customer-centric feedback we can provide from Support. We’re also interested in helping you succeed at your goals of the moment – be that answering a customer question, learning a new web framework, or honing your blog-writing and public speaking skills. To learn more about our team and who we are click here.

We believe that empowered, engaged employees do the best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions for improvement not just in your daily job, but in many other aspects of building a company. Whether you work from our main office in San Francisco, or you are a remote employee, we’ll be working together a lot - particularly, pairing and collaborating - we want you to succeed! We don’t want you to work too hard (burnout is real), and we do want to encourage you to grow (impostor syndrome is also real) - and we’ll help you do that.

Netlify is devoted to building a team of people with different backgrounds and lifestyles. We eagerly invite applications from people of all kinds. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please do let us know.

Location

~63% of the company are remote across the globe, the rest are in our HQ in San Francisco. However to maintain a distributed culture we have Tuesdays and Thursdays as work from home days. 

Comp & Benefits

We offer a competitive salary, great benefits, and equity. We encourage you to speak at conferences, and will pay your attendance costs as you represent Netlify at these events.

Summary

Happy Cog is looking for a full-time PHP Web Developer to join our team immediately. We’re a growing interactive agency of 55+ people in Manhattan's Flatiron District with great clients (like Google, Airbnb, Twelve South, Etsy, The Associated Press, New York City, St. Regis, Columbia University, and WPP) and an incredible roadmap.

Our development projects are typically built on PHP and are often Laravel. You don’t need to know it to join our team, as long as you’re experienced with another modern framework (such as CakePHP, Zend, or another MVC- or SOA-oriented system). Given the range of work you’ll be doing you’ll never get bored. We need someone who loves keeping up-to-date on the newest advancements in the field and can figure out when to start applying those advancements to client work.

You’ll be a member of our development team, working closely with our other fantastic front-end and backend developers during every phase of your projects. You’ll also be communicating directly with clients and with our project managers to understand their requirements and present your work. Your job will be fun, challenging, and interesting.

You’ll be working on 2-3 projects at any time; typically one large application and a few smaller projects to keep things fresh. 

Responsibilities Will Include:

• Building new applications, websites, and features with Laravel.
• Contributing to high-level architecture planning, consulting with our internal team on approach and level of effort, directing more junior developers.
• Flexing your muscles on aspects of application development outside of app code: database modeling, query optimization, setting up efficient logging and monitoring solutions, and other advanced requriements for highly functioning apps (you do not need to be a DBA or Sys Admin).
• Working closely with our front-end development team on website projects. We’ll want and expect your input on the best ways to structure the build — from start to finish.
• Staying up-to-date on the latest development technologies and methodologies.

Requirements

• Previous MVC framework experience, Laravel is highly preferred.
• Ability to understand user behavior and intent, and use this information to build intuitive apps and websites for our clients.
• Knowledge of Git, we use it on all projects.
• Experience with AWS services is a plus.
• Experience with Raspberry Pi (or similar platforms) is a plus.

We offer:

• A creative environment to do the best work of your career.
• An amazing team of developers, designers, marketers, project managers, and the occasional four-legged office pet.
• Lunch paid for by the company, every day, via your own Seamless/Stadium accounts.
• Flexible hours.
• Flexible paid vacation policy.
• Health, Dental, and Vision insurance.
• Retirement plan with company matching.
• Perks and discounts from many stores and services-- cell phone bills, hotels, rental cars, gyms, etc...

Join Us!

If you’re interested please apply as soon as possible, attention Jeremy Gimbel. Examples of your real-world work are more important than a perfect resume. If you worked on a project with a team, please tell us which parts you were responsible for.

Our mission at FullStory is to rid the world of utterly regrettable product experiences. A crucial by-product of that mission is to imbue our customers with a deeper empathy for the people who use their software. We’re looking for a developer who’s passionate about crafting clean, extensible UIs in a cross-functional team environment. You’ll partner with other teams across engineering, product management, and design to create an enjoyable and seamless experience for FullStory customers.

You might be a good fit if you:

• You are self-motivated: you own and drive efforts to completion rather than waiting for someone to tell you what to do.
• You take pride in producing high-quality code: you care about architecting clean solutions, participating in code reviews, and doing design QA.
• You are passionate about building and curating high-leverage React components: you look forward to supporting features like session playback, search, and the many visualizations that FullStory has to offer.
• You are experienced with HTML/CSS/JS (bonus points if you have experience with Typescript, React or Redux).
• You are comfortable with technical concepts like algorithms, data structures, and networking basics.
• You get excited about the idea of writing back end code in Go to serve new endpoints needed by the UI.

About Argent

Join us as we reimagine the future of money and the internet. Our mission is to make them more open and fair, driving new economic opportunities and putting people in control of their digital lives.

To start we've built the first crypto wallet with the simplicity and security of the best new bank apps - yet we never hold users’ assets. It takes the complexity out of Ethereum and is driven by our dedication to user experience.

We launched in 2018 and have a world-class team with experience scaling mobile apps to tens of millions of users. Our eclectic backgrounds include PhDs in nuclear physics and quantum cryptography. We’re fortunate to be backed by the top VCs in Europe, including Index Ventures, Creandum and firstminute capital.

The Senior Javascript Engineer role

You'll lead the development of several important areas:

1. The Argent Security Center. A core part of the Argent experience, this web application helps to secure our users' data. It's a customer facing React app that interacts with the Ethereum blockchain and our own backend services.
2. The Argent Javascript SDK. You'll develop, publish and maintain this product. This is a vital part of how we'll help millions of people access a new, decentralized internet.
3. Our Internal Dashboard. We have an internal view to help solve customer issues and keep our engineering team happy when debugging (also in React).

You'll have extensive experience building and maintaining web products and be fluent in JavaScript. Ideally you'll also have some experience of Ethereum JS libraries. In the role you'll work closely with the founders and a small team of highly skilled and experienced engineers and designers.

Requirements

• 5+ years experience with building and maintaining web products
• Fluent in JavaScript/Typescript and its functional style
• Solid understanding of Javascript frameworks such as React/Vue
• Experience with Ethereum JS libraries (web3js, ethers.js, ...)
• Experience with Node.js
• Fluency in written and spoken English

How we work

We work remotely, transparently and balance Argent with the rest of our lives. We’ve all got loved ones with unpredictable schedules, be they kids or cats.

Although we’re a distributed team you'll need to be based in the UK or Europe. This is because we find communication much easier when we’re in similar time zones and a short flight away. Within Europe you can choose to work wherever you like!

We get together for a week every quarter so we can collaborate in person, explore new solutions, and have fun. So far we’ve been to Nice, Toulouse, Brussels, Lisbon and Barcelona.

Equal opportunities

At the heart of what we do is making crypto accessible to everyone. We want the team itself to reflect that diversity so we’d strongly encourage applications from underrepresented demographics.

Company Overview

Ceros is an experiential content platform that empowers the creation of bespoke, immersive digital content without code. We’re passionate about helping companies transform their static digital content into engaging experiences. From custom interactive microcontent, to immersive event microsites, you can build it with Ceros. Publish and update live content instantly, and embed it into your site instantly. Join us in ending the endless creation of static content and be part of the movement towards meaningful content experiences.

We are well-funded and venture-backed by prominent investors including Grotech Ventures, Greycroft, and Starvest Partners.

About the Product

Designing and building the Ceros platform is not an easy task. We require the best-of-the-best web developers, designers, and QA testers, ready to bring the functionality of desktop software to the web, often pushing web browsers to the limits of what’s currently possible.

Our codebase is 95% JavaScript and the Ceros product is comprised of multiple single-page applications with a client-heavy focus. We use libraries like jQuery, Require, and Backbone. The Ceros Studio is architected around the HTML5 Canvas element.

We’re not language zealots. We believe in using the right tool for the job, and our current server-side infrastructure runs PHP, Node.js, Redis, AWS Aurora, Docker, Jenkins, etc. on the Amazon AWS cloud.

About the Team

As part of the Ceros product team, you’ll be working with a small, cross-functional group of the most talented people you’ve ever worked with. We hire only passionate and creative people with a proven and unquestionable ability to execute, and every member of the team is equally responsible for moving the product forward.

We have a dynamic company culture that collaborates daily. We care deeply about the user experience, and we debate passionately about our ideas. When you work at Ceros, you check your ego at the door, and you aren’t afraid to be honest, especially to yourself. We take our jobs seriously but ourselves not so much -- whether it’s cracking jokes in the chat room or poking fun at the CEO’s atrocious spelling.

About the Job

Working completely from home, you’ll be communicating often through chat rooms, email, and video conferencing. We offer flexible working hours and an extremely flexible vacation policy. And we provide excellent gear (15” Macbook Pro, iPad, external monitor, etc.).

As a Sr. Full Stack Developer, your typical day-to-day involves:

• writing maintainable code (probably goes without saying)
• having your day ruined by functional QA testers who find every bug you write
• planning and leading high-complexity stories and epics
• reviewing story docs and offering insights on impacts to other parts of the application
• performing code reviews and helping to enforce our code and architectural standards
• participating as a primary on-call resource for service disruptions
• handling superfriend responsibilities with minimal assistance
• acting as release owner
• mentoring other developers
• suggesting new technologies and techniques to improve developer productivity
• agonizing over the user experience until even a trained monkey could use the product
• collaborating with and mentoring your peers on security best practices
• and finally, deploying your code to production and seeing the customer create something amazing and beautiful with it.

Key Things to Know

• This is a remote role
• We want you to start ASAP
• This is a full-time position

Benefits

• Competitive salary
• Unlimited vacation days
• Stock options
• Premium health insurance
• Excellent gear (15” Macbook Pro, iPad, external monitor, etc.)

Shogun (YC W18): a page builder platform for eCommerce stores. We're one of the most popular apps on Shopify and BigCommerce. Our fully remote team of +40 is located all around the world.  

You must

• Know Ruby (and Rails) like the back of your hand


• Have a super high standard of quality


• Be super well organized


• Have some real-world code we can check out


• Have a lot of experience

Technologies you will use

• Ruby (and Rails)


• PostgreSQL


• MongoDB (sorry about that)


• BigQuery


• Redis


• GraphQL


• Heroku


• You might also play with Golang, Node.js and React

We offer

• Solid pay


• Fully remote team (+13 countries just on the engineering team)


• Trips to international off-sites (next one in July/20)


• Health Benefits (US)


• Paid co-working space anywhere you want


• And more

Try out Shogun

If you want, you can use Shogun to get a feel for the product. We'd love to hear what you think. Here is how:

1. Create a Shopify Developer Account: https://developers.shopify.com


2. Create a development store: https://help.shopify.com/en/partners/dashboard/development-stores


3. Install Shogun on your development store: https://apps.shopify.com/shogun


4. Create a couple of pages. We will take a look.

Your Impact

• You'll design, develop, test, deploy, maintain and improve Aptible Comply.

• You'll autonomously manage and own individual project priorities, deadlines, and deliverables within an application or service.

• You’ll scope and implement project-level solutions with minimal guidance.


• You’ll collaborate and pair frequently with teammates and peers.

• You'll inform the product roadmap and implementation decisions based on feasibility.

• You'll ensure that our product is maintainable, meaning that other engineers are able to contribute new functionality easily, and without frequent technical debt.

• You'll partner with Product and Design to effectively plan new features, avoiding bottlenecks and maximizing velocity when it comes time to implement.

Your Strengths

• Ability to Design to Constraints: You can produce a design to achieve a goal (e.g. “the user needs to see this particular piece of information here”). Your designs should be performant, maintainable, for years, not months, and evolvable.

• Desire to Improve: You seek to understand why things are the way they are, and think about ways to make them better.

• Product Sense: You seek to understand the features you're working on, and actively propose positive changes.

• Desire to Learn Our Tools: You seek and have the ability to learn the tools we use today, and the new tools we might use tomorrow. Knowledge of what we use today is a plus. 1) Concepts: Type Systems, Web Development 2) Tools: Rails, Postgres, React, Redux, Typescript.

• Team Player: You provide clear, useful documentation to other engineers and enjoy mentoring team members. 

• User Focused: You have experience building and scaling web applications with real users.

Our Benefits

• Work from Anywhere: Enjoy the flexibility of working from home, a local co-working space, or your favorite coffee shop.

• Open Vacation Policy: We encourage you to take the time you need, when you need it — for any holiday or matter of personal importance.

• Paid Parental Leave: We offer job-protected Paid Time Off — 14 Weeks, Fully Paid — for all parents to bond with a newly born, adopted, or fostered child.

• Medical, Dental, and Vision Insurance: We offer comprehensive health care for employees, with 100% of premiums paid by Aptible.

• Hardware & Software: We help you create your ideal office setup and provide any software you’ll need.

• Company Travel: We come together in-person at least two to three times per year, in locations around the globe.

BEE (https://beefree.io) - MailUp Group’s Business Unit that develops and markets a popular drag-&-drop email builder - is looking for a Customer Support Engineer to join the team in North America.

Your impact

As a Customer Support Engineer, reporting directly to the Support & Community Manager of the business unit, your role will be to help in the adoption and use of BEE Plugin, the embeddable version of our email editor. Over 500 software companies around the world have already decided to license and embed BEE instead of developing their own drag-n-drop editor because by doing so they save time, money, and all the complexity of creating & managing a new product.

Your core responsibilities will be:

• Assist prospects in the discovery of BEE Plugin features, at a technical level.

• Help new customers in the implementation of the editor within their SaaS application.

• Support existing customers when their support requests are escalated to you.

• Help the development team by performing technical troubleshooting on those escalated tickets.

You will carry them out by:

• Becoming an expert user of BEE Plugin, the embeddable version of the BEE editor.

• Becoming very familiar with the sample code that prospects use to build Proof Of Concepts with BEE Plugin, and contribute to the code base, whenever able to do so.

• Becoming intimately familiar with - and a contributor to - BEE Plugin technical documentation, which helps prospects understand the potential of the product & build prototypes with it, and helps customers implement the software in their SaaS applications.

• Identifying and troubleshooting issues that prospects and new customers are reporting while integrating BEE Plugin, resolving as many as you can on your own, and escalating them when needed to the engineering team as bugs, or to the product team as product feedback.

• Interact with prospects and customers remotely through a variety of channels used by the company, which include: phone calls, video calls, Slack chats, support tickets (Zendesk), threads in the Community portion of our Web site, questions posted to the technical documentation site, and more.

• Collaborating with the Sales, Support, Development & Product teams to deliver a user experience to our prospects and customers that’s as seamless as possible.

• Providing the product and engineering team with continuous feedback, which includes opening detailed bug reports in the bug tracking system (JIRA).

What we offer

BEE stands for "Best Email Editor" and that's the original, ambitious goal chosen for this project. Made with lots of passion between the United States and Italy, BEE is becoming a standard for digital content creation, starting with emails (“beautiful emails, fast”, is one of our tag lines). The editor is used by hundreds of thousands of people every month at beefree.io and embedded in over 600 SaaS applications.

When you join our company, you can expect:

• Full time work in a fast growing, exciting project with worldwide recognition as a market-leader in our industry.

• A dynamic team, geographically dispersed (Italy, USA), working with a startup mindset.

• Flexibility: trust is one of our values and we strongly believe in results and in the continuous feedback culture.

• Yearly team retreat, often in Italy (in 2019 the BEE team retreat was here).

• Many opportunities for professional development through your daily exposure to marketing-leading products, and also through access to online training resources (free, unlimited course subscription to Udemy) and offline events (attendance to conferences, etc.).

• Competitive salary plus incentive-based compensation.

• Health insurance benefits;

• 401K plan with employer matching;

• Commuter benefits, and many other benefits.

The legal name of the BEE business unit is MailUp, Inc., a Delaware corporation that is a wholly-owned subsidiary of MailUp SPA (MailUp Group’s head legal entity). MailUp, Inc. is headquartered in Oakland, California.

What we are looking for

• Computer science degree or equivalent experience.

• 3+ years of experience as a full-stack Web developer.

• 2+ years of experience in a customer-facing technical role: technical support, product support, training, etc.

• Technical skills:  strong front-end Web application development skills: JavaScript, SCSS, CSS, and HTML; deep understanding of how RESTful APIs work, including the JSON data format;  understanding of front-end security concerns: CORs, TLS, and XSS; Understanding of Docker, basic networking, and VMs (e.g. AWS EC2) to the extent you can study our documentation, install our Docker-based on-premises solution, and answer technical questions.

• Outstanding communication skills: you love interacting with both customers & team members, in writing or in person/video call.

• Outstanding writing skills: you enjoy explaining things to people in writing, providing examples, how-to’s, and ensuring that the message gets across.

• Troubleshooting skills: you enjoy finding the cause behind a specific problem, explaining it to others, and working with others to help find a solution.

• Organizational skills: you like working independently and are able to organize your activities without supervision.

• Experience with customer support software like Zendesk is a plus.

• Experience with B2B SaaS is a major plus.

Location & Travel

• North America (US or Canada). We have an office in Oakland, CA, but you can work remotely as well.

• If you work remotely, we may ask you to join us in Oakland (or another location) for in-person sessions from time to time. 

• Some travel may be required to help at our booth when we sponsor a conference.

• Some travel will be required for our yearly team retreat. Between travel and meeting time, the retreat typically requires about a week of your time. We will provide ample notice so that you can plan for it.

At Railroad19, Inc. we develop customized software solutions and provide software development services.

We are currently seeking a talented Sr. Front-End Developer (React focused) with a full stack awareness, to join our world-class team of developers assigned to work on a new project. This role will be responsible for contributing to the development and implementation of the front-end solution for our client. In addition to contributing code and tangible deliverables, the role is expected to work as an adviser to help identify, educate, and foster best-in-class solutions. Creating these relationships requires strong communication skills and some travel to the customer.

At Railroad19, you are part of a company that values your work and gives you the tools you need to succeed. We are headquartered in Saratoga Springs, New York, but we are a distributed team of remote developers across the US. Railroad19 provides competitive compensation with excellent benefits and a great corporate culture.

The role is remote - U.S. located, only full time (NO- contractors, Corp-to-Corp or 1099).
 
Core Responsibilities:

• Foster strong relationships with key stakeholders and provide expertise as well as customer service to meet a wide variety of requirements
• Quickly provide insight and options to front-end challenges
• Collaborate with Product Managers and business teams to create consumer-like, elegant, intuitive experience for enterprise users
• Contribute both technically and in an advisory role to projects
• Develop and manage extensible, stable code bases for a variety of applications
• Provide front-end architecture and aesthetic thought leadership
• Stay current with the fast-changing landscape of React
• Evaluate frameworks, technology, platforms, and tooling solutions
• Support and troubleshoot issues (process & system), identify root cause, and proactively implement sustainable corrective actions

Skills & Experience:

• Strong understanding of the DOM, HTML5, CSS3 and JavaScript
• Significant experience with the React eco system (Flux, Flow, Redux, routing, etc)
• Experience front-end tooling workflows: Node.js (NPM), WebPack, Create React App, Flow, Babel, TypeScript, etc
• Strong understanding of debugging for the browser
• Experience testing JavaScript code — Jest preferred, but not required
• Experience with Responsive Web Design (RWD) patterns
• Can-do Ability to work on other technology as needed
• Proven ability to create working prototypes (proof of concepts) at varying degrees of fidelity using React and/or HTML/CSS/JavaScript
• Experience with unidirectional data flow patterns
• Full Stack awareness, but this role is front-end based
• Experience with data integration; understanding/experience with RESTful API design and/or WebSockets
• Working in an Agile environment
• Strong team-building, vendor and customer relations skills
• GIT and GitHub
• Strong communication skills (wireframes, rapid prototypes, PoC’s, white boarding)
• Experience maintaining and extending a style guide for scalability and cross application usage

Nice to Have, but not Required

• React Native
• WebWorkers experience
• ServiceWorkers experience
• Experience using TypeScript 2.x
• Experience with RxJS or other Reactive programming techniques/libraries
• PWA experience

NO AGENCIES***

What You'll Do

• Research and troubleshoot API implementation questions and issues, encouraging self-service where possible

• Work with partners to ensure optimal integration health for mutual customers

• Provide early feedback on feature development, training and documentation

• Seek out and execute new ways to optimize and automate team processes and responsibilities

• Track feature requests, deeply understanding the customer use case, value and impact

• Discover, analyze and communicate gaps in the customer experience

• Create and maintain Help Center and technical documentation to aid in customer education and self-service

We're looking for someone with

• 3-5+ years of experience supporting customers, including support of a technical product

• Technical experience with APIs and building integrations between tools

• Passion and excitement for how quality customer interactions can drive business growth

• Superior verbal and written communication skills

• Demonstrated ability to learn new languages and technologies

• Ability to thrive and take ownership in loosely structured environments

Nice to have's

• Prior experience at a growth stage SaaS company.

• Prior experience supporting developers.

• Prior experience in the payments industry.

• Knowledge of and experience coding for HTTPS networking, security, web services, JSON or XML

What you'll do

• Rainforest QA automatically runs hundreds of thousands of tests each day for our clients and each test is run in a dedicated, newly provisioned virtual machine (VM) to guarantee a reliable and repeatable testing environment. You will be working to improve how we create, manage, and deploy these VMs. 

• Work with our customer facing teams to triage, troubleshoot, and fix bugs

• Help other team members to achieve their goals

• Continuously learn about new technologies and ways to solve problems

What we’re looking for

• 3 years of Linux system administration with experience in running VMs on Linux

• Experience of Jenkins

• Experience of using Git

• Can script in shell and Ruby, Perl, or Python

• Ubuntu Linux system configuration and maintenance

• Experience with configuration management tools such as Puppet, Chef, or Ansible

• An ownership mindset: you should look not only at what you’re asked to do, but ask why you’re doing it and how it impacts on the rest of the product, our customers, and whether it makes sense. We expect you to be responsible for your work and to resolve any bugs you might ship

• Excitement to learn: this position is mainly focused on creating new and maintaining existing Virtual Machines;we expect you to learn, use, and develop DevOp tools - and to play an active role in suggesting alternatives

• Excellent communication skills and able to give and receive constructive feedback

• Happy to review code and have your code reviewed

• Can work effectively remotely with remote team members(we are a fully distributed company)

• Comfortable working in a large codebase with many stakeholders

About our stack

• We work with Agile methodologies

• Nagios

• AWS / Google Cloud Platform / GKE

• Terraform

• CircleCI

Identify with our company values

• No BS, No Ego: We are radically candid with each other in every interaction. This means a lack of politics, a lack of showboating, a lack of BS. This also means brevity, clarity of thought, and clarity of communication. We give and take feedback without ego, with the knowledge that we all are operating with good intent. No ego is the check system to balance no BS and keep it kind. No ad-hominem attacks.

• 1% better every day: Continuous improvement is what motivates us. We design our product, our organization and our careers to be continually improving. Mistakes are only bad if they are repeated. Experiments are only wasted if they are not learned from.

• Own the journey: We are all owners. We demand that of each other. The journey we own is threefold: our customers’ journey, our company’s journey and our personal journey. Our reason for existence is to nail our customer journey, so that we can scale our company’s success.

How we'll reward you

• Flexible, remote work options

• Generous vacation time

• Competitive compensation and stock options

• Professional development, career coaching, and conference attendance

• 3 offsites per year: every ~4 months we arrange an offsite for the whole company to get together so we can get to know our colleagues better and understand what we need to do. The location is ever changing, so you will get to see some new places!

Ceros is the world's leading collaborative design platform. We empower designers and marketers to create beautiful, interactive content experiences, all without the need to write a code or test in all those pesky browsers.

Our customers include some of the world’s leading brands, such as Mashable, GE, Red Bull, United Airlines, and IBM. We are well-funded and venture-backed by prominent investors including Grotech Ventures, Greycroft, and Starvest Partners.

About the Product

Designing and building the Ceros platform is no easy task. We require the best-of-the-best web developers, designers, and Quality Engineers, ready to bring the functionality of desktop software to the web, often pushing web browsers to the limits of what’s currently possible.

About the Team

As part of the Ceros product team, you’ll be working with a small, cross-functional group of the most talented people you’ve ever worked with. We hire only passionate and creative people with a proven and unquestionable ability to execute, and every member of the team is equally responsible for moving the product forward. We find a way.

We have a very dynamic company culture that collaborates daily. We care deeply about the user experience, and we debate passionately about our ideas. When you work at Ceros, you check your ego at the door, and you aren’t afraid to be honest, especially to yourself. We take our jobs seriously but ourselves not so much -- whether it’s cracking jokes in the chat room or poking fun at the CEO’s atrocious spelling.

This position is 100% remote, but we are primarily in U.S. Eastern time zone and prefer candidates who can have an overlapping work schedule with the rest of the team.

About the Opportunity

Affectionately referred to internally as the “Day-Ruiners”, our Quality Engineers work hand in hand with developers, aiming to ensure releases are bug-free. Day to day responsibilities include writing automated tests, manually testing new features, creating and maintaining test-cases in TestRail, working with our support team to triage and document defects found in production, and assisting with releases. 

You should be proficient with at least one programming language (our automated test suite is written in Javascript, so Javascript experience is a big plus). You should understand how web applications work and where things can break down. Proficiency using browser developer tools and being comfortable with the command line is also a must. Most importantly, you need to care deeply about our customers and their experience working with us.

 Requirements

• 2+ years experience manually testing with an agile software team
• 2+ years experience writing automated tests
• Comfortable in at least one programming language (Bonus if it’s javascript)
• Comfortable with the linux command line 
• Understanding of CI/CD pipelines and tooling
• Understanding of the different types of software testing
• Strong attention to detail
• Excellent written and oral communication skills

Bonus

• Experience load testing web applications
• Experience performance testing javascript based applications in the browser
• Experience testing web application security
• Experience testing a visual design application of some kind

Next Steps

If you want to be part of the Ceros team, please send your resume and a cover letter to us. We’re a company of passionate, honest, and sometimes silly people, so don’t be afraid to express yourself.

Key Things to Know

• This is a remote role
• We want you to start ASAP
• This is a full-time position
• Unlimited vacation days
• Competitive salary
• Stock options
• Premium health insurance
• Ceros does not provide sponsorship for this role

Linux Systems Support Engineer - Americas

Why Canonical?

At Canonical, we believe in the power of open source to change the world.   Our services help businesses and governments around the world with migrations, management and support for some of the best open source projects - Ubuntu, OpenStack, Kubernetes, MAAS, LXD, Ceph.  We are enthusiastic professionals from over 30 countries, the majority of whom are working from home.

What is a Linux Systems Support Engineer?

We solve challenging technical problems.  From not-seen-before kernel crashes to configuration issues to root cause analysis, we provide an expert level of support and satisfaction to our customers.

We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.

Benefits

• Work from home - take back those commuting hours and save those vehicle/transit costs!
• Get paid to help improve open source software.
• Possibility of international travel, up to 4 weeks a year.
• Daytime working hours - keep that work/life balance.
• Swap days add schedule flexibility when needed.
• Time off for conferences.
• Talent development program.
• Initial mentoring program to bring up to speed on needed technologies.
• Additional mentoring opportunities with some of the best in Linux, OpenStack, and more.
• Study time and expenses for obtaining relevant certifications.

Requirements

• Excellent verbal and written communication skills in English.
• Bachelors or equivalent 4-year degree from an accredited college or university
• Pass a background check.
• Minimum 4 years experience supporting Linux systems including experience in:
• Virtualization - especially with KVM or OpenStack.
• Containers - especially with Docker, LXD/LXC, or Kubernetes.
• Storage - especially with Ceph, Swift, XFS, ZFS, btrfs.
• Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
• Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Cloud computing (provisioning, monitoring, orchestration, etc.)
• Troubleshooting experience:
• Basic reading of stack traces to be able to search for duplicates, escalate to correct team.
• Understand OS and Application level bugs and advise on next steps
• Programming fundamentals in any language.
• Customer support experience:
• Know how to adapt your speech depending on your audience.
• Communicate clearly: setting the right expectations, providing timely status updates, and clearly explaining necessary steps.
• Not getting too attached to a technical problem to not be able to let go or see the bigger picture.

Challenges

• Investigate issues reported by customers by doing your own research and involving others across the organisation as necessary.
• Work to resolve complex customer problems related to Canonical’s wide variety of products including Ubuntu server, Ubuntu desktop, Ubuntu cloud images, Juju, MAAS, Snaps, Landscape, Canonical’s distributions of OpenStack and Kubernetes, and more.
• Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
• Participate in a regular weekend working rotation.
• Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
• Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.

Background check required

Get to know us

We create open-source software that puts users in control of their online browsing experience. Our desktop and mobile products, such as Adblock Plus, Adblock Browser, and Flattr, help sustain and grow a fair, open web, giving users control while providing user-friendly monetization. Our most popular product, Adblock Plus (ABP), is currently used on over 100 million devices.

What you'll do

With your knowledge of automation, and creative mindset, you'll develop solutions to anticipated issues and drive those solutions forward. Support the blocking of disruptive ads while helping to counter ad-block circumvention. You'll communicate with stakeholders from different teams to improve technical processes and tools in our Filters department.

After your morning coffee, you’ll be expected to...

• Develop solutions for automated crawling of web content and monitoring of ads to asses ad-blocking quality.
• Work on automating pushes to the anti-circumvention filter list in response to common circumvention methods
• Support any innovation initiatives around monitoring with technical expertise.
• Create, maintain, and improve technical processes, including tooling and documentation.
• Improve team communication and sync with your colleagues to make sure everybody is on the same page.

A little bit about you...

• 4+ years of experience in software development
• Good knowledge of JavaScript (especially Node.js)
• Strongly process- and quality-oriented
• Experience with agile methodologies
• Basic DevOps knowledge, e.g. Docker
• Proficient user of spoken and written English

It's great, but not required, if you have...

• A university degree (incl. Applied sciences) in Information Science or related
• Knowledge of additional scripting languages
• Experience with multi-lingual/multi-cultural teams
• Knowledge about machine learning

A little bit about the team you’ll work with

You’ll join the Filters department and work on the Circumvention and Filter List teams. We’re proud to unite people from diverse backgrounds in our cross-functional teams. We all have our niche expertise areas and projects we work on, and that means we can support each other if somebody gets stuck with an issue. Right now, we’re all about improving and automating processes. Join us if you want to become part of a great team that makes a difference in the web ecosystem.

A lot of our eyeo colleagues work remotely and so can you. We’re happy to pay for a coworking space, or if you prefer, we will help you relocate to our offices in Cologne or Berlin.

Not sure if this is for you? Consider contributing first.

Privacy Notice
When you apply, you’ll be automatically forwarded to our recruitment platform operated by an external service provider called Greenhouse (seated in the US). Greenhouse collects some information on its website, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. For more information, please refer to Greenhouse’s Privacy Policy. All documents and information provided by you are stored with Greenhouse. In order to ensure an adequate level of data protection, eyeo and Greenhouse have entered into the EU Standard Contractual Clauses (“processors”) - Commission Decision C(2010)593. You can request a copy of this by contacting us at privacy[at]eyeo.com. If you don’t want your data forwarded to Greenhouse, please do not apply. For detailed and further information, please refer to our Privacy Policy at https://eyeo.com/en/privacy.

We are trusted advisors to the world's leading businesses, governments, and organizations — helping to secure their commerce, data, IT infrastructure, and intellectual property. From critical infrastructure to credit cards; social media to mobile games; flight navigation systems to frozen waffle factories — we’re right there, advising every bit of the way.

We’re hiring a DevOps Engineer to join and advance our engineering team.  

Who You Are and What You’ll Do

You are a DevOps professional seeking a new role – one with ample opportunity. You are more than ready to take a new mission and run with it. And in the case of Bishop Fox, that mission will be to relentlessly design, automate, enhance, and ultimately maintain one of our most important infrastructures. This, in turn, will improve reliability and performance while maximizing developer velocity and quality of life.

 At Bishop Fox, your success will be measured by the following outcomes:

• Designing and developing infrastructure via automation tools to host our core product
• Creating and maintaining continuous delivery tools to enable developers
• Maintaining and ensuring product services health through instrumentation, monitoring, failover, and alerting systems
• Automating and verifying capacity needs are met as demanded for product services
• Routinely perform analysis of deployed services to identify outages and service degradations
• Triaging, resolving, and communicating outages and unscheduled downtime
• Terraform a must
• Golang or Python or Node.js pluses
• AWS plus
• Docker plus
• PostgreSQL plus

 In your first six months, you will have mastered the following:

• Building a fully functional delivery pipeline
• Integrating monitoring and alerting systems
• Performing critical infrastructure upgrades
• Developing an operational dashboard to better system instrumentation
• Scaling existing systems in accordance with use
• Ensuring service uptime
• Communicating issues to stakeholders

We pride ourselves on our culture at Bishop Fox. You will be surrounded by some of the most brilliant minds in the cybersecurity industry; working here will continually push you to be better each day. Not only that – we all work hard, but we know when to take a step back. We value our time and our well-being, and we look out for each other. Everyone here plays a role in our success.

Why Bishop Fox

Bishop Fox offers competitive salary, generous benefits, flexible schedules, and travel. If you’re looking for opportunities to grow professionally, this is the place. You’ll work alongside some of the most talented and experienced security consultants in the industry.

We have a casual workplace environment, but we‘re consummate professionals.

Your Experience

The following is a list of skills you will have in your repertoire. If you have most of these, we’d like to speak to you.

• Experience in object-oriented languages
• Golang would be a plus
• Knowledge of relational databases (MySQL, PostgreSQL, mssql)
• Previous experience in developing or software engineering
• Amazon Web Services (AWS) experience
• An interest in cybersecurity would be ideal
• A degree is nice to have, but by no means a necessity
• Emotional intelligence + ego-less intelligence
• Flexibility; you adapt to dynamic environments well
• Autonomy – you work well on your own
• Demonstrable proof of your work (a GitHub or GitLab link, a portfolio, or other selected samples)

This position will be fully remote.

Interested candidates should submit a link to their portfolio of recent relevant work in addition to their resume and cover letter. Resumes without cover letters will not be considered.                           

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin.

BetterUp is a mobile-based coaching platform that brings personalized professional coaching to employees at all levels. We help managers lead better, teams perform better, and employees thrive personally and inspire professionally. Our mission is to help professionals everywhere pursue their lives with greater clarity, purpose, and passion. Our product was developed by a team of leading behavioral scientists, researchers, and technologists. We’re already transforming the way companies approach talent development at high-performing organizations like Airbnb, Genentech, Mars, LinkedIn and Workday.

This is a remote role, anywhere in the US!

Your responsibilities will include

• Product Engineer - Collaborate with designers and stakeholders to craft consumer grade experiences with SPA frontend (Ember) and RESTful backend (Ruby on Rails).
• Lean and Agile Owner - Collaborate with cross functional teams to distill and synthesize requirements into discreet and meaningful iterations that can be implemented quickly to facilitate tight feedback loops and learning via data and metrics.  Leverage Lean Startup and Agile methodologies along with Continuous Integration and Continuous Deployment infrastructure to rapidly prototype and validate ideas.
• Data Spelunker - Answer business questions and influence product roadmap decisions using statistical analysis, ad-hoc reporting, or machine learning algorithms for offline modeling.  Enable team members to answer questions with data systems and processes that leverage quantitative and qualitative inputs.  
• Operational Maintainer - Build scalable and tolerant systems using container technologies (Docker) and cloud infrastructure (AWS) as well as internal tooling to accelerate product development cycles.

You will be successful if you

• Act as an owner - It’s not done until it’s in production.  Adept at moving projects forward and able to unblock projects regardless of role on the project.
• Do less, deliver more - Familiar with the terms YAGNI and yak shaving?  Focus your efforts on high impact initiatives that really move the needle.
• Impress yourself - We hold ourselves to a quality above and beyond something that “just gets it done”.  Each line of code is an opportunity to blend craftsmanship with playfulness.
• Collaborate without ego - Willing to take on roles small or large in order to further the mission at hand.
• Stay on your edge - Continuously learning and applying emerging technologies.  Pushing yourself and your team to new heights.

And if you have

• 5+ years relevant experience, at least part of which in a startup environment
• Alignment with BetterUp mission and enabling behavior change
• Succeeded in a remote work environment
• Frontline maintainer of "production" consumer application (volume, support, debugging)
• Strong experience with automated testing patterns
• Ruby on Rails, Ember.js, Gitflow, Docker
• Experienced in Agile product development processes (SCRUM, Kanban, Lean Startup, etc)
• Expert in current web technologies (HTTP, REST, Web Sockets, etc)
• Strong verbal and written communication
• Impressive Portfolio

Benefits 

We provide amazing benefits, but if you ask the team, they’ll tell you that the greatest benefit we offer employees is an incredibly meaningful mission and transformative work.

• Full coverage medical, dental and vision insurance
• Unlimited use, at your own discretion, vacation policy
• 14 paid annual holidays
• 5 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 “Volunteer Days” to give back
• Professional development through BetterUp coaching for you and a significant other
• 401(k) self contribution
• A competitive compensation plan with opportunity for advancement

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Who Is Follow Up Boss?

• We’re a simple, sales-focused CRM for real estate teams (and we use our own product)
• We’re a self funded, profitable company started back in April of 2011
• We’re a remote company with a mostly US-based team
• We don’t just claim to be customer-centric - we live it: https://www.facebook.com/followupboss/reviews
• Check out our video on how we work: https://www.followupboss.com/about/

Why Work Here?

• We’re a young, ambitious company who only answers to our customers
• Opportunity to have a big impact on our growth and your career
• No red tape or pointless meetings
• Competitive base salary, health/dental insurance and 20 days paid holiday

This Role Is For You If…

• You would describe yourself as patient, empathetic and having a good sense of humour
• You’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day long
• Superb written and verbal skills (with a professional yet fun demeanor).
• You consider yourself tech savvy and efficient with SaaS applications

Your qualifications:

• Self motivated and proactive mindset.
• Remote work experience is considered an asset.
• Based in the USA, quiet home office with fast internet.
• Prior experience in a customer-facing role (Support, Success, Account Management, or Sales).

We’re looking for a Product Support Expert to join our team to cover support 8 - 5 PM Tue-Sat or Sun-Thur CST.

Your responsibilities will include: 

• Answering incoming phone calls from customers to offer support
• Answering support tickets to help customers and free trials (we use Help Scout)
• On-boarding and setting up new accounts and winning them over from the get-go.
• Monitoring accounts to ensure that our customers are thrilled, and looking out for (and addressing) warning signs of churn.
• Advocating customers’ requests and needs across the entire company (we use Basecamp)
• Educating about newly released features and functionality.
• Contributing to our Help Center (help.followupboss.com)

30 Day Targets:

1. Learn the Follow Up Boss software & product offerings to be effective in the position
2. Complete all position specific on-boarding tasks, setup, and initial training
3. Virtually meet all Follow Up Boss employees

60 Day Targets:

1. Actively work in the ticket queue on a daily basis
2. Answer incoming calls and complete 3 training calls

90 Day Targets:

1. Meet or exceed KPI expectations
2. Contribute at least 3 documents to the Help Center

KPI’s:

1. Average Calls per Day
2. Average Tickets Per Day (conversations)
3. Three Help Articles Per Month (new or update)

If this sounds like a great fit we would love to hear from you, drop us a line below.

What you will be doing...

• Manage the complete customer lifecycle including: onboarding, integration, account growth, new product adoption, and renewals

• Develop a “consultant” perspective to client communications, questions, and meetings

• Lead and present at regular remote client meetings

• Analyze customer engagement to form accurate forecasts, and to have complete visibility into renewal pipeline; identify, clearly communicate, and manage risk throughout the year though proactive touch points and take the lead in developing resolution strategies

• Work closely with the executive team to translate customer feedback into specific product requirements.

Your Experience, Skills and Abilities

• Account management experience required, preferably at a subscription-based or open source software company

• Strong understanding of customer success techniques and strategies

• Excellent English written and verbal communication skills. 

• Experience navigating complex work processes, tight timelines, and changing teams

• Extremely detail oriented, self-motivated and organized

• Knowledge of Salesforce or related CRM tools 

• Comfortable working from home or co-working office

•  Positive attitude

• Willingness to spend time learning and innovating.  

• Constant desire to improve.  

• Problem solver and independent thinker

🚨Please read carefully before applying:

✔️This position is 100% remote 🌍

✔️Your availability must have a minimum of 3 hours overlap with GMT

ABOUT US

SmarterQueue is a ground-breaking social media management tool.

On average, SmarterQueue increases the effectiveness of our customers social media content by up to 300%, and saves them over 8 hours per week - amongst many other incredible benefits!

We are a small fully remote team, spanning the UK, Canada, America and Europe.

SmarterQueue is building software which adds REAL value to influencers and marketers lives!

SALARY

- Salary range USD $20 - $35 per hour (dependent on experience).

WHAT YOU’LL DO

- Lead inbox coverage during the weekends (answering live chat and email).

- Report customer feedback to the Product Team.

- Develop relationships with customers and proactively gather information on their needs to identify SmarterQueue features that could help them achieve their goals.

- Identify and execute opportunities to increase customer loyalty and reduce churn.

- Take customer demo and onboarding calls.

- Create, review and edit Help Center articles.

- Complete communication reports, and suggest improvements.

- Recommend best practices to the Customer Success Manager for the benefit of the broader company related to customer experience, operations, product, sales and training.

ABOUT THE ROLE

- Part time (with the opportunity to go full time).

- Must be flexible regarding working hours.

- Contract position.

- You will work 100% remotely and report directly to the Head Of Operations & Customer Success.

- You must have your own computer/equipment with a solid connection to the internet.

REQUIREMENTS

- Fluent in English, both verbal and written.

- Strong verbal and written communication skills.

- Reliable, responsible and consistent.

- Excellent interpersonal skills.

- Independent and very resourceful.

- Incredible organisational skills, with the ability to multitask.

- A strong understanding of social media.

BONUS POINTS

- Remote working experience.

- Startup experience.

- Sales experience.

HOW TO APPLY

✔️Click to apply, and ensure you send us a brief intro note

✔️Make sure your resume is uploaded on AngelList, and your Linkedin URL is added to your profile

✔️All applications without a complete AngelList profile and intro note, mentioning ‘taco’, will be immediately disqualified 😉

✨We’re actively looking for a diverse and gender-balanced team.

➡️Visit smarterqueue.com for more information about the product.

The ideal candidate will:

• Have experience as a Customer Success Manager for a SaaS company

• Have experience in managing 1:many accounts.  The Customer Success Manager will manage customers in our corporate segment and will have an account load of up to 50 customers. 

• Understand DevOps automation and have a compelling point-of-view on the value of DevOps

• Demonstrate executive presence and the ability to influence senior stakeholders

• Have a “service mindset” that compels them to deliver value and help

What You’ll Do:

• Manage a portfolio of customers to drive greater business value and ensuring our customer’s Chef investment is being optimally leveraged

• Support Sales efforts to articulate customer on-boarding experience and success program

• Project Manage the customer on-boarding experience and own the customer post sale

• Proactively drive customer adoption and look for opportunities to increase overall contract value  

• Work closely with the expansion sales team as opportunities are identified

• Position Success Subscriptions and Services offerings, as needed

• Understand and Manage Customer Health in a proactive fashion

• Improve Customer Experience & Customer Satisfaction by helping them achieve their stated business outcomes

• Implement action plans and playbooks that drive key metrics for the CSM

• Lead strategic, cross-functional initiatives such as customer journeys, maturity models, voice-of-customer, and product feedback

• Make customer renewals a non-event by driving a results-based engagement pattern. 

• Customers should understand the value they are getting from Chef’s products and services and the CSM provides the ongoing engagement patterns to ensure they keep our customers’ business.

• Provide feedback to Sales, Product and Marketing on patterns you see with Customers that will allow us to more efficiently scale our business

• Build strong relationships and collaborate cross-functionally to drive market readiness, sales handoffs, customer marketing, training actions, services deployment, and effective support

What We’re Looking For:

• 5+ years of customer/account management experience

• Demonstrated ability to be resourceful and achieve results within complex IT environments

• Experience working with technical practitioners and Executive Sponsors

• Strong organizational and analytical skills

• A customer first mindset

• Strong perspective rooted in past experience, paired with willingness to listen carefully, explore new ideas, and coach

• Curiosity and willingness to experiment, fail fast, learn, and adapt; flexibility to learn from what you’ve done in the past, not adhere rigidly to it

Client Relationship Manager - ISRAEL

MUST SPEAK HEBREW 

REGION: Remote position in EST (Boston MA, New York NY, Miami FL, Philadelphia, PA, Washington DC, New Jersey, West Bloomfield/Farmington Hills, MI)

Invitae is a rapidly growing genetic testing company driven by the mission to expand access to high-quality, comprehensive, low-cost genetic testing. To support this growth, Invitae is looking to add a Client Relationship Manager to our team. The Client Relationship Manager will be responsible for working with our largest and highest potential accounts, as well as teammates in sales and client services to ensure the best possible client experience with Invitae.

Work with clinician customers in conjunction with our sales and client services teams to:

• Deepen Existing Client Relationships:
  • Build lasting relationships across key accounts
  • Identify areas of potential growth with existing customers by working with clients to find upsell and cross sell opportunities
  • Work across Invitae’s client services, sales, and medical affairs groups to provide clients access to people who can answer their questions and issues as they come up
• Ensure Seamless Customer Experiences
  • Help new accounts get setup for success from their first order
  • Educate and train new accounts on how to work well with Invitae and help develop workflows, practices, etc. in conjunction with the customer to make Invitae work for them
  • Work proactively to identify potential issues or areas of dissatisfaction within an account and address it head on before it becomes a problem
  • Partner with colleagues in sales and client services to ensure clients have their needs met in a seamless fashion that’s efficient while maximizing their satisfaction
• Help Grow High Potential Accounts
  • Collaborate with sales to identify opportunities for growth within high potential accounts
  • Work with sales to identify issues that may prevent accounts from working with Invitae more and work with internal stakeholders to resolve those issues
  • Develop strategies for how you and field sales can work together to drive growth within your accounts
  • Build relationships with customer stakeholders to ensure broad, lasting satisfaction and buy in

What you will bring:

• Bachelor’s degree required, MBA or other relevant advanced degree a positive
• Experience in healthcare a plus, but not required
• Experience with germline genetic testing a plus.
• 5+ years of work experience on the front lines in relevant customer-facing functions, including: customer/client success, account management, customer support and/or sales (including field, inside and national accounts)
• Experience working with customers outside of the US, especially Israel/EMEA, highly desired
• A track record across your work history of solving complex, cross-functional customer facing problems
• Excellent relationship development and management skills
• Great listener who can help clients feel heard while also getting to the root cause of the issues a customer is facing
• Dynamic problem solving mindset oriented towards finding creative solutions to customer issues
• A truly great teammate who works well with others cross functionally to find common ground and constructively solve issues as they arise
• Ability to think big picture while also focusing on the details of a situation that are causing problems for a client
• Knowledge of Salesforce and other relevant tools highly desirable

At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Flyt is a technology platform designed to help the world’s top food delivery companies to work with the largest restaurant partners seamlessly. If you have ordered food through any of the major delivery partners you would have touched our technology with us being the technical backbone for these partners.

Today, we’re a global company, with our technology being deployed across Europe, North America and Australia, and with team members in six countries. Yet we’re still human-scale: we’re a company where everyone can get to know everyone, and are structured to ensure every multidisciplinary team has a strong sense of community, and complete autonomy on how to hit their goals.

Flyt is organised in small, cross functional autonomous teams, we call squads. Each one of our squads owns an area of the product end-to-end and is responsible for meeting a business goal. Same principles as the spotify model, but customised to what works for us.

The Role

• We’re looking for someone to support the squads responsible for deploying multiple Point Of Sale (POS) integration projects globally (UK, EU, US, AUS).
• You’ll optimise tools & processes to ensure we’re able to run faster to achieve our deployment goals.
• You’ll have a clear view of what needs to be completed across all projects before go-live and understand how your individual contribution adds value to what the squad delivers.
• As a critical member of a cross-functional squad, you’ll be results-driven and use your initiative to suggest new ways of working.

What you’ll do:

• Build menu information from various source formats (e.g. excel/PDF/JSON files etc.) and map that between different systems.
• On-board new merchants: account set-up, location configuration etc.
• Create testing scripts and end to end test the menu, price bands, orders etc.
• Proactively resolve discrepancies in information / obtaining further information.
• Participate actively in your squads weekly project meetings to understand the “why” of the work you’re undertaking.
• Update existing menu data upon request.

Requirements

We’re confident you’ll love working here if:

• You want to get into the trenches with a collaborative team.
• You want to help deliver innovative software products.
• You class yourself as a continuous improver, and constantly push yourself outside of your comfort zone.
• You like to openly communicate, be willing to listen to peers and give and receive continuous feedback.

Benefits

• Remote Working.
• £22,000 - £26,000.
• Bonus Pool.
• A great working environment, regular office events and a culture of creating unique experiences for our employees
• Macbook pro - top spec.
• The training you need to help you level-up (up to £1,000/y).
• The opportunity to work in a fast-growing company with global expansion plans and operations spanning USA, UK, and Australia.
• Pension - 3% matched to 5%.
• 25 days holiday.
• Cycle to work scheme – www.cyclescheme.co.uk .

InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

Our team is in search of a Design Advocate to help us change the way digital products are designed.

About the Team:

Product Marketing at InVision is fundamentally about building products that our customers need and bringing them to the market in a way that achieves our goals. It’s a right-brain + left-brain kind of role, where in a single day you can go from discussing our roadmap with customers to leading a brainstorm for a new marketing campaign to hosting a community meetup.

What you’ll do:

• Host meetups, represent InVision at conferences, and help Studio evangelists organize their own events
• Work with the broader marketing team to ensure our plans and communications feel authentic and resonate with the community
• Advocate for the community’s needs by surfacing product feedback to our Design, Product and Engineering teams

What you’ll bring: 

• You’re an active member in the design community and love to interact with other designers online and IRL
• You have experience as a UX designer and expert-level proficiency with the tools of the trade
• You have passion, curiosity, technical depth, and extraordinary written communication skills
• You’re fearless and resourceful in solving problems
• You’re comfortable presenting to large groups and connecting people

About InVision:

InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

We're looking for a Design Lead to help us help our clients build incredible teams all over the world.

Organisations need to find the right people to solve the challenges they're addressing. People need to find the right organisations where they'll thrive in their career. We unite these two parties - leveraging design, software and data to facilitate the interactions that address everyone's needs.

We're a 'design-led' organisation. We believe most B2B software is (still!) designed for the buyer, not the user - fundamentally, most people just don't engage with B2B software. We're different - investing heavily in design and customer success and going 'above and beyond' to educate, guide and empower our clients. We've recently invested a considerable sum into a re-brand with Focus Lab and are looking for someone to build on top of that foundation, ensuring we win on design for years to come.

You'll work across our entire 'design ecosystem' - whilst you'll focus on our core product experience, you'll also contribute to our internal tools and all other aspects of the Pinpoint experience, from our clients to our colleagues. You can expect to have a say in all design decisions from new ideas through to iterations of existing functionality and should be just as comfortable reviewing engagement data and talking to end-users as you are in Sketch.

Key Responsibilities

Day-to-day, you'll:

• Work with our product team, reviewing engagement, usage and support data and talking to customers to identify issues / opportunities and then design workflows, mockups and visual solutions to address them.

• Identify and define new features / concepts and design the end-to-end workflows, mockups and visual solutions required to get those features built and implemented.

• Take ownership of our design system, expanding our visual language over time, refining existing components and ensuring we adhere to the system as a business.

• Constantly iterate and improve on our existing work based on feedback from the wider team, end users, your own experience, etc.

• Contribute to the non-technical aspects of our business - from our marketing content to the office, we want every aspect of the Pinpoint experience to feel 'designed' and not an afterthought - this is as true for our employee experience as it is for our clients.

Skills, Knowledge & Expertise

Ideally, you'll:

• Have prior experience designing digital products (with examples of work you've contributed to in the past).

• Have an understanding of the entire design process, from identifying the problem through to the design and execution of a solution. 

• Be comfortable designing mockups / prototypes in a tool of your choice. (We use Sketch, but you can use whatever you'd like).

• Have a passion for the Software as a Service (SaaS) space and be interested in our industry. There are fantastic designers in every sector, but we'd love you to love this one.

• Take pride in the 'why' behind your designs. You'll be happy explaining your decision making process and rationale to others.

• Enjoy learning. We move fast and have big ambitions - the only way we'll achieve them is if the growth trajectory of our people is as fast as the growth trajectory of our business. You'll constantly strive to improve as a designer and will constantly push standards.

Benefits

We care deeply about making Pinpoint an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. 

The specific benefits / perks we offer are continually evolving, but currently include: 

• Full healthcare coverage for you and your family 

• Generous personal development budget

• Top of the line equipment (4K Monitors, Macbook Pro, etc.)

• Flexible working (choose your hours / days / where you work, within reason)

• Competitive salary with regular pay reviews

• Generous option grants

About Pinpoint

Pinpoint empowers organizations to build the incredible teams they need to achieve their goals.

Our online software helps businesses find, assess and hire the best candidates using our suite of intuitive tools.

We strive to be best in class by empowering our people to challenge, innovate and advance in everything we do. 

Be a part of an organization that deploys the best working methods used by the world’s leading brands and creates an environment that allows you to get on and accomplish your mission. 

Do your best work with the tools you need, with support from the best people, in your own time, your way. We succeed together by operating with flexibility, always learning and ever-evolving.

Your Experience

• You have experience designing large, complex SaaS applications across web and mobile platforms

• You are a wizard with modern design collaboration tools (Figma, Sketch, Balsamiq, etc)

• You have created original graphics using tools such as Photoshop or Inkscape

• You can build user interfaces for users of all technical competencies 

• You can conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks

• You have created and validated usability of designs through prototypes and customer research

• You are able to manage inventory of of design elements and generate style guides 

• You are able to optimize existing interfaces in addition to creating new experiences

• You have excellent written and verbal English

• You have the ability to work closely with others but also independently

• You are familiar with version control systems (Git)

Preferences

• Bachelor’s degree or equivalent combination of education and experience

• 4+ years of hands-on experience designing interfaces for web-based applications

• Deep experience with HTML, CSS, Javascript and interactive design principles

• Problem-solving aptitude

• Ability to properly prioritize efforts based on business need/value/impact

• Can work in a fast-paced remote environment

Overview

Our rapidly scaling medical education technology company is seeking a Senior Product Designer to join our Product Team. In this role, you will be working with the Director of Product and Creative Director to design and deliver the best user learning experience to our learners.

About Osmosis

Our mission is to “Empower the world’s clinicians & caregivers with the best learning experience possible.” To this end, we have an audience of more than a million current & future clinicians as well as patients and family members. Our members of the Osmosis learning platform and video library use the product to learn efficiently & excel in classes, board exams, and in the clinic. 

We are a team of creative, approachable, and driven entrepreneurs, researchers, and clinicians who are passionate about improving healthcare and education. At Osmosis, we collaborate remotely and value highly-motivated problem solvers who manage their time efficiently, communicate earnestly, work effectively, and understand the importance of life-work balance.  We do everything we can to make sure our teammates are successful personally and professionally.

About the Role

As a Senior Product Designer, you will be a member of the Product team and coordinate within and across teams including customer success, marketing, and content teams to ensure that our learners receive the best learning experience possible by visualizing our backlog and roadmap. The ideal candidate will have a strong visual portfolio with demonstrated ability to perform user research, gather requirements, analyze and communicate findings, and to turn requirements into wireframes and prototypes applying best practices for usability, design systems, and information architecture. 

Key Responsibilities 

The responsibilities for this role include, but are not limited to, the following:

• Help define and improve the interface and learning experience on the Osmosis platform


• Create deliverables (journey map, wireframes, mockups, prototypes, etc.) and execute high fidelity design 


• Perform user research to solicit feedback by recruiting users to meet for design sessions, test beta products, usability tests, and complete surveys


• Share findings with our team and explain how that will affect your design decisions


• Stay informed on the latest UI/UX techniques, tools, and patterns and integrate best practices into design projects


• Work with developers to iterate on and refine the current user experience


• Assist the Creative Director with the creation and maintenance of UX documentation


• QA test product features when needed

Qualifications

• 5+ years of design experience on a successful product team, preferably at an education organization


• Portfolio of visually pleasing, intuitive, and efficient user experiences 


• Demonstrable experience defining the “why” and “how” of a project with inquisitive and design thinking mindset


• Proven ability to balance the needs of users with the needs of an organization


• Demonstrable experience analyzing user feedback in both qualitative quantitative formats: user research, a/b tests and other data driven methodologies


• Ability to gather and create requirements for creative new user flows 


• Ability to create information architecture changes to improve user experience.


• Familiarity with tools like Figma and a willingness to learn new tools and softwares 

Preferred Attributes:

• Studious. A keen interest in and deep understanding of web and mobile technology, particularly pertaining to an understanding of designing for learning experiences.


• Negentropic. You bring order to everything you touch and have a keen attention to detail


• Punctual. You deliver projects on time, and are able to prioritize high impact design input.


• Communication Wizard. You can talk with learners, developers, and other team members to understand their needs, collaborate and find solutions. You can write the copy for designs. 


• Lifelong learner. You are actively consuming content (podcasts, blogs, books, etc) and applying these learnings in your work to make sure you are as effective as possible. 


• Value Oriented. You share our values, and demonstrate those values in your daily work.


• Critical. You welcome feedback on your work and you thrive in environments where critical feedback is common.

This position is full time and remote. The ideal candidate will be based in North America.

Osmosis is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.

To apply, please submit the following to [email protected]: 

• Resume


• Portfolio: because this role requires UX design and user research skills, portfolios will only be considered if they include descriptions of projects and/or case studies


• Submission of an Osmosis "Spread Joy" e-card.  At Osmosis we are working to develop the most caring people, and to this end have created the www.osmosis.org/spreadjoy tool. Please visit this page, create an Osmosis account, and send an e-card to someone and let us know what you thought of the experience.

Incomplete applications will not be considered.

As a product designer, you’ll be joining at an exciting time where design/user experience is becoming fundamental to our culture. You’ll be working in your own team that consists of design and engineering resources to drive projects forward.

We need you to help us build an amazing product — depending on the day this might be user research activities with our customers, communicating a user flow, designing a user flow, building an interactive prototype, getting to pixel-level perfection in a mockup, or sitting side-by-side with an engineer during implementation of your experiences. You will work on a variety of projects, from conceptual to tactical to growth mostly around the core Prezly product. Your work will ship continuously (when it’s done). You will have a direct impact in our customers’ experience and the overall trajectory of the business.

As our new teammate, you’ll be self-driven and work hard to bring value to your new company in the most effective way possible. You’ll work hard to make those around you better, communicate clearly, and make Prezly a better company.

I made a video explaining why we're posting this video and why you should apply.

• You have a creative mind and are able to see ideas through from concept to execution.
• You efficiently collaborate with others, are always open to receive and constructively give feedback to people from all teams.
• You have a good understanding of frontend development and can craft functioning prototypes or fix a spacing issue while doing QA
• Your portfolio shows your skills in product design
• You are enthusiastic to learn and grow as a UX/UI designer and a member of a software company.

You will

• Collaborate with other designer, engineers, and the founding team
• Develop creative ideas and concepts together with the team
• Rapidly sketch, prototype, provide options, articulate UX/UI tradeoffs, and iterate quickly
• Build wireframes, interactive prototypes and polished designs
• Lead design reviews with company leadership and provide expertise on how design can drive business results
• Drive design through data, build methods to collect and analyze data from user interactions, run/attend experiments and user interviews
• Translate design decisions into style guides, patterns and reusable components for other teammates to use to build the product
• Implement strategies for standardizing design patterns across the site to speed development velocity across the team
• Work directly with our engineers, delivering assets and assistance in building fully functional user interfaces
• Help build a culture that promotes and values design throughout the organization

You will get

• Competitive salary with the option for equity
• Great tools: What would Batman be without his utility belt? He’d still be badass. But you get the point. At Prezly you’ll get to choose your own gear.
• Flexible hours: There’s a life outside of work. That’s why our distributed team works from where they want, when they want. And they get tons of work done.
• Unlimited vacation time: We evaluate on value, not on time spent behind desks. Employees can take as many holidays as they need. This way they bring their A-game to the job.
• Visits to Leuven: A few times per year the entire team gets together in the office in Leuven, the world’s capital of beer. We’ll fly you in so you can have fun with the team.

The Wikimedia Foundation is a non-profit organization supporting Wikipedia and other Wiki projects. The Foundation operates one of the world’s top ten websites and has global reach and impact. Technology and innovation are critical in our quest to support every human in freely sharing knowledge.

The Product department at the Foundation is looking for a Senior UX Designer to join our Product Design team. This role will directly support the Foundation’s Structured Data on Commons work which is made possible by a grant from the Sloan Foundation. This team focuses on making the millions of files on Wikimedia Commons easier to view, search (also multilingually), edit, organize and re-use, and as such is a key strategic initiative for the Product team. 

As the SDC team’s designer, you will be responsible for developing design concepts, testing and evaluating these concepts, and engaging in “community conversations” with stakeholders in the Wikimedia Commons contributor community to gather insights and surface concerns. As part of the Product Design team at the Foundation, you will contribute in weekly design review sessions, and mentor other designers as needed.

Responsibilities 

Design

• Understand audience behaviour and create experiments to test hypotheses 
• Shepherd features from ideas on paper through to implementation
• Use evaluative and generative research to inform your design decisions
• Reduce, simplify and distill

Collaborate

• Collaborate with product and engineering leads to establish and maintain product design processes
• Interact with our users and communities from the beginning to end of your design process
• Work with our growing team of designers to create reusable design patterns
• Be an active part of the development team throughout the product process

Advocate

• Distill complex concepts into simple, easy to understand talking points to effectively articulate your vision to your team and the communities
• Develop clear and effective communications that are compelling and convincing
• Be the voice of design in developing product plans

 Requirements

The right person is better than the right set of experiences. These are the traits we’ve identified make great additions to our team so far.

• Have great instincts for making design decisions and be able to support your choices with research and data
• Being able to perform evaluative research
• Be able to tell stories that convey your design goals to team members and internal stakeholders
• Have a creative vision of your own while being able to work within the bounds of what is possible, and imagine what can come next
• 5+ years of experience contributing on product design teams
• Know when to switch from blue sky ideation to tactical thinking
• Bachelor's degree or equivalent in related work experience
• Be self-driven and comfortable working autonomously

Pluses

In addition to the basic skills needed for being successful, these skills could set you apart from the pack!

• Passion for participatory (vs. only consumption) experiences on the web
• Background in content consumption, publishing, education, or news
• Experience working on offline digital experiences
• Experience acting as a researcher, both in-person and with remote participants
• Have familiarity with Free Knowledge and/or Open Source communities
• Speak more than one of the 286 languages of the users you’ll be designing for

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

• Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
• The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
• The 401(k) retirement plan offers matched contributions at 4% of annual salary
• Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
• Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
• For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
• Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
• Telecommuting and flexible work schedules available
• Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
• Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible international workers' benefits are specific to their location and dependent on their employer of record

More information

WMF
Blog
Wikimedia 2030
Wikimedia Medium Term Plan
Diversity and inclusion information for Wikimedia workers, by the numbers
Wikimania 2019
Annual Report - 2017 
This is Wikimedia Foundation 
Facts Matter
Our Projects
Fundraising Report

We are: Shogun, a powerful page builder platform for eCommerce stores. We were in the Winter 2018 batch of Y-Combinator, we’re backed by Initialized Capital, and we have over 10,000 active paying clients.

We are looking for: A Product Designer to join our growing design team and help drive the design of our product.

You will:
- Have ownership over shipping features that solve real customer problems
- Influence the overall design system and patterns of our product
- Work hand in hand with the engineering team and product managers to identify problems and ship solutions

You must:
-Be comfortable running user research and testing to identify usability issues, then follow through with solutions to fix them
-Have sharp, pixel-perfect visual skills and experience in the latest design software
-Have a super high standard of quality
-Know how to analyze complex user flows and distill them into easy to use experiences
-Be comfortable looking at data and interpreting results

We offer:
-Competitive salary
-Competitive equity
-Benefits (Health and PTO)
-A highly skilled and dedicated team that is fun to work with
-Remote work – We are a fully distributed team that works from anywhere with good internet

Sounds interesting?
Send us a note including
-Examples of your design that impacted real results
-An introduction or bio

PLEASE NOTE:
-Our team is fully distributed and global (check out our team page). We have no office. You should be comfortable with remote work.
-Sometimes we hire on a full time contractor basis to begin with. Team members enjoy the same opportunities for great compensation, full time positions, equity, and consideration, regardless of location.

Responsibilities

• Strong track record of growing revenues sophisticated, complex enterprise infrastructure software or cloud products where the buying decision is made by developers, but whose 6- and 7-figure annual subscription budgets are controlled by senior engineering and IT executives.

• Experience with enterprise products targeted at developers is critical

Requirements

• Extensive experience closing both ‘land and expand’ and 7- figure deals

• Clear understanding of and strong experience with the market we are selling into

• Background in identity and security preferable

• Excellent interpersonal skills - ability to relate and influence decision makers across the enterprise, from developers to senior executives

• Deep discovery skills - knowing how to ask the questions to get to what does this person want/need? What does org want/need

• Experience selling to developers directly

• Experience in selling IT infrastructure

We're seeking a Strategic Growth Lead to join our rapidly growing startup in Boston. Our ideal candidate is an entrepreneurial, sales-oriented person with a drive to win, an unwavering team spirit, positive attitude, and stellar sense of humor who is eager for an opportunity to grow and make a real impact.

As Strategic Growth Lead, you will be responsible for helping expand the value of our existing customer. This means you’ll be the key touchpoint for deepening our client's engagement with Cuseum. This role is an important part of our business development team and is a great opportunity for a smart, energetic, and results-oriented individual

The role:

- Expand revenue of existing customers through upselling, cross-selling, bundling, and renewals.

- Reach out to customers and prospects via phone, e-mail, and other campaigns.

- Craft highly personalized, targeted e-mail to prospects.

- Conduct product demos and demonstrate how we add value to our customers

- Set-up and monitor campaigns on existing sales automation and CRM tools.

What we’re looking for:

- Great communicator, both internally and externally

- A creative, hands-on problem solver

- Enjoys working on a team but can also succeed when working autonomously

- A quick study – able to pick up and cope with change quickly

- Entrepreneurial spirit and “can do” attitude

- History of selling to and/or working with nonprofits or museums is a plus, but not required.

Requirements:

- Ability to work in a fast-paced, startup environment

- Comfortable and confident on phone calls

Come be a part of our team!

In this role you will:

• Mine the Articulate database for underpenetrated accounts with extremely large expansion potential

• Develop and execute strategies to grow Articulate 360 seat count within large, multinational companies

• Develop and execute strategies for acquiring net-new customers among large, multinational companies

• Build relationships using remote-based communications (phone, video conferences, email)

• Communicate the value proposition of Articulate products, overcoming objections and beating out competitors

• Host customized web demos that showcase Articulate product benefits that solve customer problems

• Work with internal Articulate teams to define additional resources needed during the sales cycle

• Share winning sales strategies and tactics with our sales enablement manager to train other team members on rainmaker approaches

• Share objections and roadblocks that can’t be overcome with key executives

• Create and manage an opportunity pipeline towards new sales wins

• Be accountable for sales results

Your ideal skills and expertise:

• Bachelor’s degree or equivalent experience

• 5+ years of exceptional sales success in a rainmaker role

• Success selling SaaS products into complex, large, enterprise accounts

• Experience and success with team selling

• Highly adept at navigating complex organizations and building relationships

• Self-motivated, with the ability to work individually and in a team environment

• Knowledge of third-party data sources and sales tactics to identify ideal prospects within accounts

• Excellent communicator who enjoys prospect interactions

• A can-do, tenacious winner who hates losing

• Very self-motivated and self-directed

• Challenger-based sales training and experience

• Experience with Salesforce.com

• Ability to negotiate nonstandard deals

• Highly competitive, while also ethical and kind

• Knowledge of the e-learning industry a plus

Reports to:

COO

Description:

Who are we?

Over puts the power to inspire the world, build a business, or grow your brand – in the palm of your hand. You can create impactful visual content in just a few taps, with no design experience necessary.

 At Over we believe that Creativity is the magical act of making change happen. It’s the power to reinvent yourself and the sorcery of making something out of nothing.

It's also the terror of a blank page; a rough destination with no directions.  But with the right tools, creativity turns any obstacle course into a playground. 

So we take the hard parts out, so our users can focus on the joy of making change happen!

We’re also an award winning bunch (yes! You read that right - we’re one of Apple’s 2019 apps of the year in the ‘Storytelling Simplified’ category) with a distributed team spanning a wide range of locations – and we’re constantly growing. 

 https://madewithover.com/

At Over, we live and breathe these values – and they show up in everything we do:

• Go big and go home – good products come from the heart, and good hearts come from healthy homes and minds.
• Growth is at the heart of everything we do – we proactively learn whatever is necessary to build a truly great product and company.
• We say “thank you”. Like, a lot. For big things, small things, old things and new things. Our #gratitude Slack channel is a constant reminder we’re an overwhelmingly grateful bunch.
• Inspire – not just our users, but each other. On any given day, you’ll learn something new, hear a great story, feel empowered, get a hug, or a high five. It’s just how it goes.
• We are resilient – we embrace failure, celebrate spills, and recover quickly from a punch to the throat. It happens.
• We see it big, and keep it simple – clearly visualizing the future, but keeping an eye on the details, and breaking it down into tiny habits, actions and experiments. 

Who are we looking for?

We are searching for a talented VP of Growth to help us reach hundreds of millions of entrepreneurially-minded customers. You are passionate about creativity and the power of technology to transform industries. Ideally you have led User Acquisition and other growth functions within a fast-paced, and growing B2B SaaS/technology company. You’ll play a dual role of setting the strategy and direction for user growth at Over, and the management of the user acquisition budget to drive user and revenue growth through a variety of channels. You will also simultaneously lead and mentor our talented Performance team and provide leadership and development for multiple cross-functional growth-related squads. You’ll play a critical role in shaping the destiny of our growing product in a competitive market. Ideally...

• You’ve managed the profitable investment of a conservative user acquisition budget to hit KPI targets and achieve user and revenue growth.
• You have a natural ability to build teams around you, and able to give them clarity, confidence and inspiration to do their best work.   
• You’re able to switch context between thinking about a growth strategy in 6 week, 6, month and 18 month time frames. You can break complex problems into steps that drive user growth at Google speed.   
• You’re obsessed with customers - their problems, challenges and aspirations. You’ve had significant experience incorporating the voice and needs of the customer into your process. 
• You’re also obsessed with data - the analysis and interpretation of Digital Marketing data via different tools and technologies (SQL, Google Analytics, etc.); You know when to use it - and when not to. You know when the data should make the decision and when strategy or intuition should guide.

Main responsibilities:

• Oversee the performance marketing teams while working cross-functionally with Product, Design, Data, and Engineering. 
• Manage the investment of a user acquisition budget to hit KPI targets and achieve user and revenue growth.
• Serve as a thought leader at the company and beyond and set out best practices and performance standards for all user acquisition and growth initiatives.
• Stay current on the user acquisition landscape, growth trends, best practices, and competitor strategies to serve as the subject matter expert on growth.
• Oversee all reporting and analytics related to user acquisition and marketing.
• Utilize data insights to develop new growth strategies and initiatives.
• Lead the team in designing and developing internal performance marketing reporting and processes.
• Oversee the consistent monitoring of user acquisition performance and ensure teams are accomplishing goals and deliverables on time.
• Managing and Mentoring performance marketers as well as cross-functional growth squads. 

To succeed in this role you’ll have the following:

• BA/BS Degree in a relevant field of study, Masters is preferred
• 10+ years digital marketing experience, preferably in the mobile app, gaming or B2B SaaS space
• 4+ years in a leadership and management role.
• Experience successfully managing marketing budgets across multiple digital/media channels and global markets.
• Extensive experience with performance marketing especially within the context of Series A to Series C growth SaaS businesses including but not limited to user acquisition via social media, opt-in video ad networks, SEM, email, etc.
• Expert-level understanding of the current SaaS user acquisition and marketing landscape, mobile analytics, and mobile attribution.
• Strong professional network within the mobile industry that can foster new growth opportunities and team building.
• Strong analytical skills with the ability to apply business strategy to data analysis and recommendations.
• Ability to manage and oversee analytical marketing team members.
• A desire to do both strategic planning and daily execution/optimization, as needed.
• Excellent communication skills.

To fit in well at Over, you will ideally have:

• A voracious appetite for learning, growing and teaching despite your experience
• Excellent communication skills (we have a very open feedback culture)
• Organization skills, with the ability to prioritize and work to deadlines 
• A friendly, compassionate personality
• A detail-oriented mindset
• A good level of emotional intelligence
• An efficient manner of working 
• A self-starter frame of mind. You’ll need to be collaborative, but we value autonomy. 

Benefits:

• Unique learning and development opportunities
• Remote-friendly work environment
• A generous, flexible leave policy
• Choose your hours to match your energy levels
• Own shares with generous stock options
• A progressive and meaningful maternity and paternity policy
• A culture focused heavily on wellness

Think you’d fit in well? Apply now.

You will develop deep subject matter expertise by working across sales, product, customer, and technical teams in order to champion the Citrine Platform through customer stories, enablement content, demos, messaging and positioning, and more.

ABOUT CITRINE

At Citrine, we’re changing the way new materials are developed.  

We are the industry leader in materials informatics, the application of data-driven methods to materials and chemicals development. Our platform provides data management and AI tools customized to materials applications. Our users are scientists and engineers at large manufacturing and materials companies, as well as researchers at universities and government labs. Our platform is an essential workflow tool that enables these users to accelerate the development of new materials by systematically leveraging their data.

Citrine has been recognized for technology innovation by the World Economic Forum as a Tech Pioneer 2017, and won the Best-in-Biz Start-up of the Year Award in 2018. As a team, we are ambitious with our goals, passionate about our vision, and eager to grow and learn from each other.  Our team is growing fast and looking for the best to join us.

ABOUT THE ROLE

As an early and core founding member of the Marketing team, in addition to planning and executing marketing campaigns and creating marketing assets, you will be instrumental in designing best practices and processes to help create the roadmap for the future of the marketing team. You will collaborate with teams across Citrine to seek out and simplify the purpose behind our platform and find creative ways to translate this into value for our prospects and customers. You love writing, visual storytelling, and presenting. You have a passion for customer success and telling our customers’ stories. Last, but not least, you are excited by the potential of AI to enable greater sustainability and efficiency in the materials and chemicals industry.

You will develop deep subject matter expertise by working across sales, product, customer, and technical teams in order to champion the Citrine Platform through customer stories, enablement content, demos, messaging and positioning, and more.

RESPONSIBILITIES

• Work closely with Sales, Product Management, Customer and Technical teams to develop awareness, enablement, competitive analysis, and messaging for our sales team and customers
• Create and execute marketing plans and campaigns that build awareness, pipeline and adoption
• Create marketing assets – including presentations, datasheets, whitepapers, website copy, campaign content, sales enablement materials (eg, FAQs, quick start guides), videos (eg, product demo videos), podcasts, and more – that demonstrate the strategic capability and value that Citrine enables for our customers
• Develop product expertise, engage customers, evangelize success stories, and deliver our value to prospective customers
• Ensure consistent messaging across all Citrine Platform demos and content

EXPERIENCE & SKILLS

• 3+ years marketing experience at an enterprise software or platform company. Experience in the materials or chemicals industry, in Enterprise/B2B software, or at an AI/Machine Learning company preferred
• Bachelor's degree in Engineering, physical science, or computer science, or commensurate experience strongly preferred. Advanced degree a plus, but not required
• Previous experience in a role requiring a high level of autonomy and self-management
• Deep understanding of SaaS business models
• Previous success working in a fast-paced, dynamic environment with a rapidly growing company
• Ability to generate and act on innovative marketing ideas while gaining buy-in from a cross-functional team of stakeholders
• Experience working closely with sales teams
• Experience building data collection and analysis tools/dashboards for marketing initiatives.
• Hands-on ability to create a range of marketing assets, including succinct on-message product demo, videos and slide decks
• Demonstrated ability to prioritize and drive project execution amidst competing priorities and goals
• Strong communicator, writer, and collaborator
• Analyzes and synthesizes broad, cross-business or cross-discipline information that leads to actionable insights
• Strategic thinker who can translate our product capabilities into our customer’s competitive advantage

Domino Data Lab is in search of an experienced Enterprise Sales Executive to help evangelize Domino’s platform in the NYC market.

The ideal fit is someone who has a history in selling a highly technical product, with a high average sales price (ours is rising each quarter!) to Fortune 500 companies. This role will report to the RVP of Sales.

Domino is helping the world run on models. Data Science teams at model-driven companies use our platform to accelerate breakthrough research, increase collaboration, and rapidly deliver high-impact models. Our customers are sophisticated analytical organizations including Allstate, Dell, and Bristol-Myers Squibb. Backed by Sequoia Capital, Zetta Venture Partners, Bloomberg Beta, and Coatue Management, we are at the epicenter of the data science revolution: helping companies build better cars, develop more effective medicine, or simply recommend the best song to play next.

Responsibilities

• First and foremost, we need someone who can come in and sell software!
• Lead the Domino relationship with prospects and internal stakeholders within enterprise accounts
• Own deal cycles from prospect and demo to close, achieving revenue objectives for new logo acquisition and upsells/expansions
• Identify new companies, use cases and prospects through primary and secondary research with help of our BDR team
• Collaborate with engineering and marketing to refine product direction based on your findings from your interactions with prospects

Qualifications

• 5+ years sales experience including selling a complex technology product to enterprise accounts with a track record of success and exceeding sales quotas
• Proven hunter who thrives in a collaborative selling model, by partnering with marketing, product and sales development teams to identify and prospect into key target accounts
• Familiarity and comfort selling across stakeholders at multiple levels in an organization
• Strong analytical skills and the ability to develop and run long-term account plans
• Comfortable in a startup environment that moves at a fast pace. Comfortable in a direct, open, and honest culture; you care about getting the best answer, not about being right or wrong. You’re motivated by results, not by your ego

What we offer

• Competitive compensation, commission, and equity package
• Medical/Dental/Vision benefits for both you and your dependents
• 401k retirement plan
• Flexible time off and paid parental leave
• Open office with access to company leaders and tools for remote employees to stay connected
• Opportunity to work with passionate people in a mission-driven company defining a quickly growing field
• Catered lunch 2x a week, snacks, and weekly Happy Hours in our San Francisco office
• Pre-tax commuter benefits

Adzerk is hiring a Product Manager to join our product team. At Adzerk our PMs work closely with both our customers and our engineers to deliver value and drive growth.

Goals

Drive Strategic Initiatives

• Work with leadership team on strategic goals

• Deeply understand how our current and future customers use Adzerk

Define Product Direction

• Write briefs for future products and features

• Work collaboratively with other PMs and engineers to collect feedback and improve the briefs

Drive Execution

• Work directly with Engineering to build and deliver product and features

• Work directly with other PMs for cross-team projects

Measure and Iterate

• Design metrics to measure product and feature effectiveness

• Use metrics to drive future product direction

Communicate with Customers

• Work directly with customers to understand how they use our platform

• Work directly with customers to roll out features and collect feedback

• Write blog posts, release notes, and guides for customers and public site

Adzerk is based in Durham, NC but we embrace remote working with over half of our team working outside of Durham. Our engineering and product teams include members spread across the US and United Kingdom.

Adzerk provides world class benefits to our employees including 100% company paid health, vision, and dental for our employees and their families. We have paid maternity and paternity leave, 401k, and unlimited vacation. You can read our Company Constitution and Employee Bill of Rights to get an idea of what we value. (adzerk.com/blog/company-constitution)

You must be eligible to work in the United States or United Kingdom.

What you will do:

• Engage with users via our customer portal at My.Sonatype.com, to ensure they continuously realize value across the Sonatype Nexus platform.

• Enhance Sonatype’s customer advocacy program to engage Sonatype's most successful users, partners, and others throughout the DevSecOps ecosystem

• Design, implement, maintain, and utilize systems and processes to manage relationships with Sonatype customers and users at scale. 

• Continuously drive awareness and engagement of self-service resources, while reducing friction for those customers who wish to engage in the Community. 

• Facilitate engagement between and amongst users of Sonatype Nexus solutions as well as Sonatype teams across Customer Success, Product Management, Engineering, Marketing, etc.

• Serve as the voice of Sonatype and Customer Success through consistent authorship and engagement of relevant community content.

• Determine, measure, and communicate KPIs for the customer Community.

About you:

• This isn't your first rodeo. You have years of direct customer-facing experience (pre or post sale) in the DevSecOps tooling ecosystem.

• You understand the modern SDLC and are able to have technical conversations with our users. Prior experience in software development is a big plus.

• Your communication skills are second-to-none. You have written for a variety of channels like blog posts, forum topics, best practice articles. To top it off, you are able to craft short form copy that generates engagement.

• You set and achieve goals by executing appropriate strategies and tactics. You are comfortable with being held accountable.  

• You enjoy working with cross functional teams with a diverse set of stakeholders.

Mission

We're looking to growing our Product group with experienced Product Managers to join new product teams focusing on scaling our product. The ideal candidate will help us grow our practice, is technically minded and has a strong focus towards driving impact as Platform expands. 

You will engage with a variety of initiatives such as reimagining pricing, building up internal tooling, and launching new product features as you work with a  dedicated cross-functional team, part of the larger product organization. 

Your mission will be supported by a strong group of engineering, designers and marketing specialists - delivering on a roadmap that helps to enable our product to evolve so it becomes ever more scalable, stable, joyful.. and profitable for our developer audience.

In the next year this will you will start up a new initiative, form a team, talk to customers, manage many competing ideas, define a clear scope and delivery paths. All while ruthlessly prioritizing your teams efforts in line with the key goals in order to deliver the impact you're looking for.

Responsibilities

• Drive the product team's strategy and enable all the teams around you to work together to deliver it
• Focus on features that help grow our revenue,  streamline our operations and give more visibility and control to the different internal stake holders and develop the KPIs and feedback loops that allow us to continuously improve those.
• Work hand in hand with engineering and design to make sure we always keep our eyes on the ball, maintain at all times a critical path to delivering value fast. Work with other product managers to be sure we focus on the big-picture.
• Turn feature releases into a repeatable process that can deliver quality results time after time
• Participate in tasks including market research, prototyping, usability testing, customer feedback loops and data analysis
• Write key documents including: roadmap documents, feature briefs, release notes
• Maintain the right balance between effective processes and autonomous workflows

Qualifications

• You have 3+ years as a Product Manager or similar role.
• Demonstrated experience leading cross-functional remote teams 
• Iterative mindset with a bias toward action and improvement 
• Familiarity with both design and development agile methodologies
• Ability to handle multiple competing priorities in a fast-paced environment
• Familiarity with developer engineering workflows
• Strong troubleshooting and analytical thinking skills
• Preferred is strong experience in SaaS pricing strategies (preferably with usage-based pricing). 
• Preferred can also be strong experience in cloud environments, continuous integration workflows and infrastructure observability. 

This is a remote job. Work from anywhere!

We are a worldwide distributed team and are looking for a product manager who can perform well working remotely. You’ll need to be able to effectively collaborate across time zones while being given a high level of independence and autonomy.

About Platform.sh 

Platform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.

We give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.

Platform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University, The British Council, and Lufthansa.

Join us and help this fast-growing, award-winning company to revolutionize the tech industry.

Mapillary is the street-level imagery platform that automates and scales mapping. We help companies, people, cities, and cars to understand the world’s places, using cameras and computer vision. By taking a collaborative approach and allowing anyone to access data for making better maps, Mapillary has become the world’s fastest-growing dataset of street-level imagery.

We’re looking for a product marketer with a mission to show the world how our products help make better maps. While part of the product team, you’ll be working closely with all our teams (like marketing, sales, design, engineering) to gain a deep understanding of our users as well as our product and technology.

You’ll be developing strategies for messaging, personas, and go-to-market, as well as roll up your sleeves for everything from digging in data to creating content. You’ll work with virtually every part of our platform, so the ability to switch context between details while keeping a good perspective on how things come together is crucial for success.

What you’ll do

• Develop a deep understanding of our customers and their needs
• Work closely with the rest of the product team to ensure that what we build is in line with the customers’ needs and the market situation
• Own messaging, positioning, personas, and go-to-market strategies for our products and features
• Work with sales, business development, and marketing to drive demand and adoption of our products, set and monitor success metrics, and adjust course as needed
• Educate our customers about the value of our products, how they work, and product updates by developing materials such as help articles, landing pages, blog posts, sales collateral, etc.
• Collaborate with our business and community teams to gather customer insights and make sure the customer’s voice is heard in the product team
• Work with customer success, product, and design to improve the user experience, move customers along the funnel, and help them get value out of the product
• Be flexible about your role and ready to jump in wherever you can help

• At least 3 years of product marketing experience with proven success
• Good balance between creative, analytical, and technical thinking
• Excellent writing and speaking skills (in English); you can convey complex things in simple ways
• You think strategically but are ready to roll up sleeves for implementing tactics
• Data-driven mindset; you have experience in collecting and interpreting different types of data

About HashiCorp

HashiCorp is a fast-growing startup that solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks.  We build tools to ease these decisions by presenting solutions that span the gaps.  Our tools manage both physical machines and virtual machines, Windows, and Linux, SaaS and IaaS, etc. 

About the Role

Hashicorp is a multi-cloud company that believes in beautiful, simple developer tooling for infrastructure operations. Terraform exemplifies this via Providers, in some ways Terraform is its provider ecosystem as they are such an integral part of using the product. The Provider Ecosystem group is responsible for maintaining and growing the number of providers available to our users as well as making sure the development and on-boarding experience is great.

The group works with our major cloud partners to ensure a high bar of quality and coverage across some of our most popular providers. Within this group we have engineers focused on provider approach to Kubernetes and VMware. These represent some of our most important resources for on-premise or private datacenter provisioning workflows.

In this role you can expect to:

• Conduct detailed interviews and research with users to understand their problems more deeply.
• Write PRDs (Product Requirements Document) that explain and detail problems aggregated from our customers.
• Prioritize customer, community and internal feature requests for the team to work on.
• Own and define the roadmap and strategy for VMware and Kubernetes with Terraform.
• Craft the product story by understanding the ecosystem landscape and HashiCorp principles

You may be a good fit for our team if you have:

• 2+ years in product management or have a technical background in infrastructure or DevOps.
• Significant experience with devops tooling, or infrastructure-as-a-service.
• Strong technical skills or knowledge.
• Articulate and effective communication skills, both in writing and verbally.
• Analytical with the ability to prioritize and make tradeoffs

Attributes

• Collaboration: Ability to work in a team setting with many different functional roles and priorities
• Curiosity: Interested in determining how things work at their core, always taking the step further to learn more
• Care: Take ownership over their work, will make sure what is shipped is high quality
• First principles thinking

 HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be. #LI-EC1

Company background

We are a SaaS startup fixing email by leveraging machine learning and AI. Folio by Amitree transforms the chaos of business email into an AI-powered deal organizer, project manager, and virtual assistant. We started by taking our product to the real estate industry, and are now expanding our reach to professionals across all industries.

We’re on a mission to transform the way people work, allowing them to focus on the human parts of their business while letting the machine take care of all the tedious, manual administrative work.

We are a team of passionate product people, engineers, and marketers that get excited about solving complex processes and creating value for our users. We’re growing quickly and are backed by some of the most respected Silicon Valley investors, including Accel Partners.

Job overview

We’re on a mission to transform the way people work, and we're looking for a Senior/Product Manager to join our globally-distributed, all-remote team. You'll be joining at a big moment for us, as we expand our focus and pursue some big opportunities across the board. We are scaling into new verticals and international markets in 2020, and this will be an exciting opportunity to own the execution strategy for multiple product lines, with an outsized impact on the business. We’re looking for “drivers” -- passionate product people who are proactive, thrive when they own the outcome, shape the way we work, and look ahead to the next set of challenges.

What you’ll be responsible for

• Understand the business strategy and deliver a product that reflects our mission
• Build strong alignment within the various stakeholders around product execution strategy
• Create and manage the roadmap -- capture work from a wide range of inputs, and prioritize this work so your team is always working on the most impactful projects
• Develop a deep understanding of the customer problems you’re solving, and effectively frame and communicate those learnings with the team
• Collaborate with your team and other stakeholders at the company, to ideate on and prioritize solutions to these problems--figuring out the shortest pathway possible to get something into your customer’s hands to learn from
• Constantly evaluate if your solutions have solved the problem through quantitative and qualitative measures

What we’re looking for

• 3-5 years of experience in SaaS, Enterprise, or Consumer product management, with some portion of that at a startup
• A strong communicator, verbal and written 
• A consensus builder with a proven ability to partner and collaborate with key stakeholders within the organization
• Experience working with both qualitative customer insights, and quantitative customer data to inform decisions. You’ve conducted user research, a/b tests and have worked closely with designers and researchers
• Ability to be independent, multi-task, and deal with time pressure in an unstructured environment
• A growth mindset -- AARRR is not just a pirate’s call to you, and you get excited when you hear words like “Conversion Funnel”, “Metrics”, and  “Unit Economics”
• Prior experience working on and with remote teams
• Nice to have: Degree in Business Administration, Information Systems, or a related field
• Nice to have: A technical background 

What We Offer / Benefits and Perks

• Autonomy and responsibility, control and ownership over what you produce
• Reimbursement for the cost of a gym membership, yoga studio, or other wellness activity
• Flexible paid time off / vacation - we encourage everyone to take at least three weeks off each year
• Paid maternity leave
• Health, dental, and vision insurance with fully paid premium for you and your dependents (US only)
• Flexible Spending Accounts (US only)
• Reimbursement for a One Medical membership, if available in your area
• 401(k) plan administered by Vanguard (US only)

About Datadog:

At Datadog, we’re on a mission to build the best monitoring platform in the world. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

The opportunity:

Datadog is looking for a Senior Security Analyst to join our Governance, Risk and Compliance team. The team is responsible for designing and implementing key security controls and technologies, collaborating on engineering and business efforts across the company, and operate as subject matter expert.  By using existing platforms and building new tools, you will help secure Datadog as we seek to better serve the customers who rely on us every day.

You will:

• Manage the discovery, analysis, tracking, and remediation of vulnerabilities across multiple intakes
• Manage and automate Datadog’s robust Vulnerability Management program
• Automate and continuously improve compliance programs and controls
• Design and contribute to mitigation strategies and compensating controls
• Audit and maintain systems related Vulnerability Management programs
• Share data and educate Datadog team members on your programs
• Exercise risk-based judgment to help teams make the right security calls
• Build security tools and systems to solve capability challenges
• Evaluate the impact to the organization of current security trends, advisories, publications, and academic research
• Perform technical vulnerability/risk/threat assessments

Requirements:

• You have a proven track record in security program management, including sizable vulnerability management programs
• You have production experience with AWS, GCP or Azure, and are comfortable using security tools in these environments
• You can speak to the technical and business impacts of a vulnerability or bug
• You handle infrastructure with code because automation lets you focus on the more difficult and rewarding problems
• You want to work in a fast, high-growth startup environment
• You have 5+ years relevant technology experience

Bonus Points:

• Familiar with:
• Authentication and Authorization concepts
• Design patterns, repeatable guidance, and policy
• Basic cryptography and key management
• Development of security services/tools (Python & Go)
• Network and host monitoring
• Linux systems administration
• Continuous Integration infrastructure and Source Code Repositories
• Relevant Industry Certification (CISSP, CISA, GCIH)
• Compliance Certification a big plus (ISO 27001 Lead Auditor/Implementer, QSA)
• Your writing is beyond reproach
• Verbal communication is your cup of tea

Some of what will keep you engaged:

• Responding to and providing information where appropriate to subpoenas, court orders, and law enforcement or regulatory requests for information about merchants, their buyers, our partners, or others whose information we process

• Responding to questions from merchants, consumers, law enforcement, and regulators about our privacy practices

• Responding to requests from individuals regarding their rights over their personal information

• Building relationships with key stakeholders to make sure that our answers, and any information we produce, is comprehensive and accurate

• Overseeing the implementation of our privacy training program

A few things you will need:

• The​ ​ability​ ​to​ ​prioritize​ ​and​ ​handle​ ​multiple​ ​projects/initiatives​ ​simultaneously​ ​and complete​ ​them​ ​in​ ​a​ ​timely​ ​manner,​ ​with​ ​minimal​ ​supervision.​ ​​You​ ​need​ ​to​ ​be​ ​a self-starter​ ​who​ ​thrives​ ​without​ ​regular​ ​oversight as your​ ​lead​ may ​be​ ​remote,​ ​and you​ ​should​ ​be​ ​comfortable​ ​with​ ​that

• An​ ​exceptional​ ​ability​ ​to​ ​communicate​ ​verbally​ ​and​ ​in​ ​writing​ ​with​ ​a​ ​wide​ ​variety​ ​of audiences​ ​about​ ​extremely​ ​complex​ ​technologies​ ​and​ ​legal​ ​requirements,​ ​using plain​ ​language​ ​and​ ​no​ ​hand​ ​waving.​ ​You​ ​should​ ​be​ ​able​ ​to​ ​ask​ ​incisive questions,​ ​and​ ​more​ ​importantly,​ ​clarifying​ ​follow-up​ ​questions. You should also not be fazed communicating with law enforcement, government authorities, heated merchants, or other external parties under stressful circumstances

• The​ ​ability​ ​to​ ​build​ ​and​ ​maintain​ ​strong​ ​relationships​ ​with​ ​a​ ​variety​ ​of​ ​teams.​​​ ​You​ ​will​ ​need​ ​to​ ​be​ ​able​ ​to​ ​gain​ ​the​ ​trust​ ​of​ ​a​ ​wide​ ​range​ ​of​ ​folks​ ​at Shopify,​ ​to​ ​speak​ ​to​ ​each​ ​team​ ​“in​ ​their​ ​language”,​ ​and​ ​to​ make them ​feel​ ​comfortable​ ​enough​ ​to​ ​reach​ ​out​ ​when things​ ​go​ ​wrong 

• A​ ​desire​ ​to​ ​work​ ​on​ ​an​ ​agile,​ ​pragmatic​ ​team.​ ​​ ​This​ ​is​ ​​not​ ​​“compliance”​ work. You will​ ​​not​​ ​just​ ​be​ ​sending​ ​people​ ​paperwork​ ​and​ ​rubber​ ​stamping​ ​that​ ​paperwork. This​ ​is​ ​a​ ​risk​ ​management​ ​role,​ ​and​ ​you​ ​will​ ​need​ ​to​ ​be​ ​comfortable​ ​providing pragmatic​ responses

Bonus points if you have:

• Knowledge of or a demonstrated interest in privacy laws. A CIPM or CIPP certification will be helpful

• Experience working with or a background in technology (since you will often be asked questions about obscure technical details)

• An appreciation for Halloween, Karaoke and Trivia night. (The Legal Team takes our Halloween costume contest very seriously)

Smallstep​ is building an open source identity authority plus toolchain - called ​step​ - that lets software teams securely connect and operate apps running across clouds, containers, serverless, and connected devices. We believe the only way to successfully secure cloud-native computing is to move past perimeter security using world-class PKI (certificates) and mutual TLS.

Smallstep is a nimble deep-tech startup of seasoned experts In San Francisco. We are looking for a Developer Relations professional who can assist our community with implementations, trainings, and technical questions, As the first Developer Advocate at smallstep you’ll be responsible for driving awareness and participation in the smallstep open source community . This position is ideally in San Francisco but we encourage remote applicants.

- You are great with people, especially engineers

- You have strong knowledge of modern cloud architectures and popular development tools, platforms, and/or relevant frameworks

- You feel comfortable walking users through new scenarios and technical implementations.

- You are a documentation and content machine - comfortable speaking anywhere, at any time, to anyone.

Technologies such as HTTPS/TLS, certificates (X.509), and OAuth are not foreign to you.

- You have spent 2+ years working with developers.

- You document everything and make it easy for others to find and take action against.

- You want to join a tight-knit team

- You love open source software and communities

- You believe distributed systems deserve great security out-of-the-box

- You want to be part of the paradigm shift to move past network perimeter security

- You are collaborative, low-ego, and results-driven

- You like making impactful contributions but also enjoy helping others do the same

- You want to work with founders in a fast-growing startup with excellent investors

- Interest or passion to evangelize through speaking & writing (nice to have)

At smallstep, we work reasonable, flexible hours. We look for people who are thoughtful, can break down problems, and often work individually. You are trusted to work on your own and to ask for help when blocked. As an early stage startup, smallstep teams get the benefit of working across many areas and contributing directly to the success of the organization. smallstep is a two-year-old well-funded startup backed by Accel, boldstart.vc and upside partnership.

What you'll do:

• Own non-technical aspects of ongoing release process including coordination, documentation, and process improvement

• Work with the Product Team to break up larger epics and stories into smaller consumable units of development

• Work with the Product Team, Frontend team, other Engineering Teams, and major stakeholders to coordinate work and follow up on deliverables

• Identify task blockers in advance

• Manage project workflows, groom tickets and boards, and look for duplicates, invalid, or undefined tickets to help ensure everything in the queue is ready to be worked on

• Develop road maps through accurate estimates based on Jira metrics you will collect and analyze

• Maintain, coordinate, and communicate project timelines

• Create executive dashboards and reports that would show the status of major projects, resource utilization, gaps and roadmap

Who you are:

• Minimum of 10+ years experience working as a project manager or similar role

• Jira expert with two or more years experience with Kanban project management or light Scrum, and the openness to experiment with process

• Spreadsheet expert (Google Sheets, Excel) comfortable with pivot tables and statistical analysis

• Excellent communication skills and eagerness to ask questions and understand business and product objectives

• The energy and patience to work in a rapidly growing industry, and the ability to recognize and pursue objectives independently

• Superb organizational skills and an analytical view on maximizing productivity, with a focus on value and not getting caught up on process

• Resilient determination to push projects through to completion, regardless of how often priorities and deadlines may shift with little notice

Must haves:

• Experience with Tableau, Looker, Metabase, or other BI tools

• Experience managing projects in Jira, Trello, and Wrike

• Must be comfortable working with simple command-line tools to export data from internal systems

• Strong understanding of basic statistics

• You have worked with software teams in the role of project manager – you know how to talk tech-lingo to engineers of various disciplines and understand what their jobs entail: the tasks, challenges, and costs of each position on a team are something you can appreciate

Nice to haves:

• Experience with scripting in Python, R, NodeJS or other statistical modeling languages

• Understanding of advanced statistical hypothesis testing

Here at Crisp, we value the strength in teamwork, and strongly believe that it’s the key to Crisp’s success. By bringing together bright, motivated creators, wherever they live and work, we are leveraging humanity’s diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of business you’d like to be a part of.

We are a socially conscious, distributed team. We give you the opportunity to solve challenges in the global food industry while living where you’re most comfortable and working in areas where you can help foster and grow the community that you are a part of.

We believe in transparency, diversity, merit and fostering a culture of empowerment, personal impact and career growth.  As the Advising Director of Supply Chain you will be both internally and externally facing. Externally, you will engage with Crisp customers by analyzing their supply chains and how Crisp technology can help them run their businesses more efficiently. Internally, you will work closely with Product and Engineering, leveraging industry knowledge and customer feedback to determine what we should build.

We do not have strict requirements to exactly the role you have / have had in the past, but we will certainly not hold it against you if you have been a Product Manager, a Project Manager or even a Software Engineer.

This is an evolving role, currently reporting directly to the CTO with ample opportunity for growth if you play to your strengths. Whether you are coming from a startup or corporate background, you appreciate how much impact there is to be had in smaller organizations and you relish the ability to shape your own role and the future of the company.

Signs of a great candidate

• Collaborative. You know that your team members’ perspectives will make our customers successful. Similarly, you use your strengths to help us grow together.
• Customer focused. Our customers are at the forefront of your day.  You prioritize our customers voice to ensure their needs are met.
• Disciplined and reliable. We are a remote company and you enjoy the benefits of working remotely while consistently delivering what you have committed to. When you hit a snag, you communicate and reset expectations early.
• Appreciative of honest feedback. You know that the best way to learn and grow is through constructive feedback delivered kindly, but without unnecessary ambiguity. You view feedback given to you as an opportunity to get better and strive to do the same for others.
• Work smarter and harder. Technical support is hard work and you strive to find ways to enable the customer to be successful.  You know when to insert yourself to interact with a customer and when to help with tools. You propose ways for us to be more engaged and successful with our customers based on metrics.

Crisp’s Advisory Director of Supply Chain Management

• You think well on your feet and spot opportunity. Crisp works with small and large food companies and you understand that organizations of different supply chain maturity levels have different needs and challenges, be it people, process or technology. We are not looking so solve "everything" for our customers and shy away from overly complex solutions that can take years to roll out. Having worked with different companies and technologies, you have a knack for spotting the challenges that are worth solving when your are engaging with a new customer.
• Deep supply chain knowledge, pragmatic thinker and communicator. You know the details of supply chain principles, techniques and methodologies. You can also level with customers and stakeholders by speaking their language and nudging them to rethink how they perceive the challenges that their companies are facing.
• Technically savvy. You are not a software developer, but having worked with software platforms for years, you have developed a strong intuition for how technology can be applied. This means you have become very good at at assessing whether a customer problem can be solved with existing technology, could be accommodated with minor updates or would require major changes. You can also usually tell if taking the problem on would make sense from a product platform perspective.
• You see the bigger picture of how people, process and technology work together. You enjoy working with a team that enjoys solving hard technical problems, but you also appreciate how that technology needs to be loved by users to truly reach its full potential.

We are building a team of customer success people with a breadth of combined experiences so that we can collaboratively enable our customers to be successful. There are no hard requirements on specific background, experience or geographical location. Instead we’re looking for individuals that are capable, reliable, and hoping to grow along with us. Do you have strengths you can share? If so, we’d love to hear from you!

About HashiCorp

HashiCorp is a fast-growing startup that solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build tools to ease these decisions by presenting solutions that span the gaps. Our tools manage both physical machines and virtual machines, Windows, Linux, SaaS and IaaS, etc.

About the Role

It is the mission of the HashiCorp Developer Advocate to build relationships with our incredible community of developers, advocating in dual parts for the tools and the developers. This role will advocate on behalf of the practitioner, inside HashiCorp, to provide feedback on bugs and feature requests, build supporting tools, write documentation, and improve the overall developer experience. This role is all about representing and supporting the HashiCorp developer community, and we are looking for someone who can share their passion for our products while leading the way in the DevOps space.

As a Developer Advocate, you will focus your activities on adoption, education, enablement, and product as functions of engineering.

In this role, you can expect to:

• Define and drive our HashiCorp community and developer adoption with the HashiCorp suite of tools
• Deliver compelling presentations, product demos, sample solutions, technical blogs, and discussions to drive adoption of HashiCorp products
• Prototype new projects and technical integrations between HashiCorp products and tools in the broader ecosystem
• Build demos, webinars, white papers and tutorials about emerging technologies and industry developments
• Collaborate with internal teams on the product roadmap, market positioning, messaging and developer program initiatives
• Support the product team in helping to analyze, update, re-design and craft compelling web and online experiences and easy learning opportunities for developers aiming to get started with HashiCorp tools.
• Gain industry recognition and credibility as a regular attendee, panelist and keynote speaker at technology conferences, trade shows, and press events
• Maintain a strong and credible presence in social media channels meaningful to developers and operators
• Scale, extend and drive the global expansion of existing community-focused programs, for example Hackathons, User Groups, Meet-ups, Community and DevOps events.
• Build relationships with community enthusiasts in the field to improve the experience of the open source developer community
• Share standard methodologies and help build a best-in-the-industry Advocacy organization
• Assist in the development of and improvement of community-focused programs like our Diversity Scholarship program 

You may be a good fit if you have:

• Bachelor’s Degree in Computer Science or a related field, or relevant work experience
• Exceptional oral and written communication skills
• The ability to work cooperatively with, and gain the respect of, software developers 
• Experience writing code, contributing to, and understanding of the community mechanisms of open source projects
• Familiarity with infrastructure management and operations lifecycle concepts and ecosystem
• Strong customer focus, ownership, urgency, and drive
• Willing to travel to conferences, meetups, and other events

HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be. #LI-RS1