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    • Bearer is helping developers build the next generation of software.

      As APIs are becoming the building blocks of modern software, being able to rely on them is critical. Some say that APIs are the next big SaaS wave, we just couldn't agree more.

      As engineers, the past decade has seen the emergence of great tools and solutions, helping us build better and more reliable software. But the problem is that as APIs become more universal, integrating them is not getting any easier. On the contrary, we find that when it comes to integrating APIs into our stack, we are once again struggling to find solutions.

      Help us build the future of API Integration!


      How we work

      We are a remote-first company. Currently, 70% of the team is remote, spread across four countries in Europe. Even though we all work from different locations, we make sure to spend as much as possible time together, either during quarterly offsite gatherings or by visiting our ”HQ” in Paris whenever needed.

      We are currently a team of 10 and growing fast!


      If you want to know more, we invite you to check out this blog post

      Your mission

      You will join our product/marketing team as a technical content editor helping our developer community by building up and maintaining API related content. As part of your job, you will have to write, curate, & publish content, as well as establishing processes that will allow our content to scale with our company.

      Your work will directly contribute to, and impact, the success of Bearer.

      Primary responsibilities

      • Getting to know the most used APIs, understand how they work, what we can do with them.
      • Finding opportunities to produce high-quality content, text or video-based.
      • Procurement and management of freelance building content for the company
      • Curate and manage content provided by those freelancers
      • Setting up of tools and processes to scale our content strategy


      Skills requirements

      • Excellent verbal and written communication skills - you love writing.
      • Ability to dive into new areas of technology and learn them quickly
      • Strong attention to detail, accuracy, and quality are important for you.
      • Problem solver, you find satisfaction in helping people
      • Some basic coding knowledge, you’ve been into a coding bootcamp or learned by yourself.
      • Works well autonomously, you’re not afraid to take initiatives
      • Bonus: Working knowledge of SEO principles is a plus and/or APIs

      Profile

      • 2+ years of working experience
      • College-level education as a minimum, but a degree is not required


      Benefits

      As part of the Bearer team, you will also get:

      • A competitive salary + equity
      • To join a young, ambitious and international team, working together with, and learning from, experienced entrepreneurs.
      • A unique opportunity to have a serious impact on a growing organization
      • Company offsites with the amazing Bearer team
      • To be part of an awesome, multi-cultural, remote-first team 🤗

      ----> Apply here <----

    • Eat Like A VIP (ELAV) (Europe)

      As a founding team member, you'll have the ability to lay the foundations of what the company will become. We are looking for generalists as your responsibilities will lie beyond the scope of your specified responsibilities. Apply here: [email protected]


      UX/UI designer role description and responsibilities:

      We are looking for a dynamic UI/UX Designer who will be responsible for the user experience and user interface design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design.

      You'll be rapidly designing and prototyping new features and ideas. You will be expected to contribute to all aspects of design and execution, including pitching your ideas, designing the feature (visual design, interaction design, and prototyping), and partnering with engineering to implement your vision. You will be expected to be able to communicate your ideas to team members.

      Responsibilities

      • Conceive new feature ideas and pitch them to the team

      • Design and prototype simple and intuitive experiences

      • A/B test new UI and UX ideas

      • Contribute to all stages of the design process from user research to wireframes and shipping the product

      • Identify the needs of both customers and restaurants and create features to satisfy those needs

      • Track metrics to ensure the optimal user experience

      • Help define the short and long-term roadmap for the products

      • Regularly give and receive feedback on design iterations

      • Work with other team members to oversee new user experiences from concept to launch

      • Communicate design goals and specifications to the engineers responsible for building them

      • Build sitemaps, wireframes, and prototypes to outline structure

      Who you are:

      • +3 years of experience with UI design

      • Ability to prototype interactive mobile experiences

      • Strong visual design skills and passion for interaction design

      • Excellent communication and presentation skills. You’ll be expected to clearly communicate design strategy to the team, including the engineers

      • Strong interpersonal and leadership skills

      • Technical background or familiarity with software engineering

      • Capable of acting as a Product Manager when needed

      • Proficiency in Sketch, Photoshop, Illustrator, Adobe XD or other design and prototyping tools

      • Ability to think at a high level about product strategy

      • Self-motivated attitude with the ability to work in a fast-paced, sometimes ambiguous work environment

      • Loves dining with friends and family!

      Preferable:

      • Previous startup experience

      • +1 year experience as a front-end engineer

      • Experience as a waiter or in the restaurant industry

      • Sales experience

      Perks:

      • Work from everywhere 

      • Equity in the business

      • Target monthly completed meals: For every month that we reach our goal of meals completed by our users, all team members will receive a bonus. This is to incentivize all team members to participate in evangelizing the ELAV story.

      • €100 credit on the app, plus €50 to share with friends and family!

      • Referral bonus: refer a great candidate and earn a €500 bonus once the new team member has been with the company for 4 months.

      • Earn €1000 for referring candidate from underrepresented groups

      • Visiting grant: if you are not located in the Lisbon district, we will pay for transportation, accommodation and offer a meal stipend for any mandatory in-person meetings and events.

      Apply here: [email protected]

    • Frontastic GmbH (in/near Europe)
      Yesterday

      Frontastic is looking for a Technical Writer (f/*/m) as part-time position (16-24 hrs / week). We are a remote-first company currently operating in the Europe/Berlin timezone. Even though we are a distributed team, we try to streamline synchronous communication and to reduce effort for attending our quarterly retreats. Therefore we are looking for people living in Europe.

      As our first dedicated technical writer you will have the opportunity to be a major influence on our entire technical documentation stack for developers (frontend & backend) and designers.

      This is not a junior position, but if you are experienced and ship proven work on your own, this position is for you. Your job will be to collect all the loose ends of technical documentation in our systems and pull them together into a conceived and discoverable documentation experience. You will work closely with our engineering and professional service team to extract their knowledge and create the foundation for the long term evolution of our docs.

      THIS MEANS

      • Actively writing documentation for technical people in terms of tutorials, references, API specs, etc.

      • Finding and maintaining a system for making this documentation discoverable for our integration partners and customers.

      • Coordinating and working together with our engineers and professional service people to extract their experience into documentation.

      • Defining standards for how we write and present our documentation.

      YOU BRING

      You bring a background in web application software development using JavaScript (and optionally PHP). You are a proficient speaker and writer of English. You have a passion for writing technical articles and have made up your mind extensively on how to create documentation for large software frameworks/ecosystems.

      You are motivated to work from your home office or a co-working space and able to structure your work day accordingly. That’s what makes you special:

      • You have a passion about explaining technical topics to people.

      • You can grasp and explain new technologies without understanding them in depth.

      • You are able to find structure for approaching a complex technical system easily from different perspectives.

      • You are motivated to keep track of a large documentation base and ensure its quality in the long run.

      • You have a completed education and at least 3 to 5 years of professional experience as a technical writer or in a comparable field.


      WHAT WE OFFER

      As our colleague you have the flexibility to choose your own working hours throughout the day to incorporate this job into your life-work balance. Our work week has 40 hours maximum and overtime is the exception. No vacation days are necessary to run errands, and there is certainly no need to wait until after work to take care of a family emergency.

      Our development team strives to improve themselves following these guidelines:

      • A culture of owning your code from design & development to deployment and monitoring, which is sometimes called DevOps.

      • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.

      • We use practices like pair programming, mob programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low.

      • We are a remote-first company with regular meetings in-person. We use tools like Email, Trello, Hangouts and Slack to stay in touch during our daily work.

      • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred.

      OUR GUIDELINES:

      • A culture of owning your code from design & development to deployment and monitoring, which is sometimes called DevOps.

      • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.

      • We use practices like pair programming, mob programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low.

      • We are a remote-first company with regular meetings in-person. We use tools like Email, Trello, Hangouts and Slack to stay in touch during our daily work.

      COMPENSATION & HOW-TO APPLY

      As this is a part time position (16-24 hrs. per week), we are offering to pay between 20.000 € to 28.000 € based on experience, skills and time invest for this particular job.

      If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to [email protected] Do you still have a question? Do not hesitate to get in contact via mail!

      ABOUT FRONTASTIC

      Frontastic is the specialist provider for the digital customer experience. As cloud software, Frontastic enables ambitious online merchants, brands, marketplaces or even agile startups to implement customer centricity easily and without IT.

      Frontastic is going be the standard Frontend Management System for the IT trend of the API economy, in which the frontend and backend are consistently separated. Based, for example, on Commercetools, About You Cloud, Shopify Plus or other API-based cloud services, online teams can quickly implement and scale new business ideas independently of programmers.

    • Our offer

      • Challenges brought on by building in an exciting, fast-moving space. We are at the forefront of the changing recruitment and finance industries while working in a software-company environment that values openness and merit. 
      • An engaging workplace to grow and push yourself. Our founders are ex-Googlers, well-connected in the tech blockchain spaces and the team has very complementary skill sets. We help each other grow and continually push each other to do better. 
      • $$$: Competitive compensation package (driven by significant equity component).  

      Responsibilities

      • We expect you to play an active role in key processes. Collaborate closely with our team and network to define the product specs and scale the team to build it.
      • Drive the design, implementation, testing & maintenance of the front-ends that our clients use to interact with the PrimeFlow infrastructure.
      • Collaborate with CTO to set the technical direction of our product (services & frameworks we use, system architecture, blockchain integration).
      • Complement CTO's focus (backend, protocols, game theory, ...) by owning the app layer (UX/UI, front-ends/apps, critical journeys, user success).
      • Key: Help mentor, manage and grow the engineering team.

      Minimal Qualifications

      Engineering best practices:

      • Data-driven project structure: Propose a design with due diligence & competing options explained, work out a timeline, delegate what makes sense and execute by taking ownership (process adopted from Google by our CTO).
      • Track record of producing standard-driven, high-quality code that stands up to peer reviews and/or is respected within the open-source community.
      • Highly security-conscious. You must follow best practices and always watch out for attack vectors (e.g. XSS and SQLi).
      • Aggressive process automation: TDD, invest into CI/CD, seamless project tracking - to free the team up to think & build.
      • Learning by building mentality (rapid prototyping, user feedback, technical feasibility). 

      Front-end development expertise:

      • Experience using Javascript FE frameworks: React, Angular, etc.
      • Experience in developing large client side JavaScript applications.
      • Track record of building UIs that remove friction from what is otherwise a complex process (ownership, definition, & success tracking of the user journeys, etc).
      • Command of minimalistic to-the-point design.

      Soft skills:

      • Track record of product leadership - you have identified opportunities, defined solutions, and worked with the prospective users to refine, prototype and then build and iterate on a product.
      • Good verbal and written communication skills in English.
      • Able to align multiple strategies and ideas.
      • Confident in producing and presenting work.
      • Fast learner and hungry to build something big.

      Preferred Qualifications

      Back-end development familiarity:

      • You have worked with AWS or GCP before and have a strong command of the concepts (service architecture defined through checked-in configs, stateless jobs, integrate auxiliary services instead of running them ourselves etc).
      • Experience with TypeScript/Node, PostgreSQL and the relevant libraries.
       

      Other relevant skills:  

      • Experience with building a platform/marketplace (cold start, growth strategies, incentive systems, open-source dev community utilization/evangelization).
      • Knowledge in systems architecture (especially distributed systems), game theory, mechanism design, auctions.
      • Interest in the emerging blockchain space, Web 3.0 development experience (Solidity, DApps, Geth/Parity, Truffle, Web3.js, Infura).

      To apply to this job, send an email to: [email protected]
    • At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live.

      We're a multidisciplinary, fully remote team that’s passionate about creating products, like Todoist and Twist, that improve people’s lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made.

      When you become a Doister, you’re not only joining a global, remote-first company, but a team of 60+ people who value:

      > Feeling empowered to achieve their ambitions

      > Inclusivity, open-mindedness, and diversity

      > The wellbeing of their teammates and the people around them

      > Making long-term, high-impact decisions, even if they’re harder

      > We invite you to visit our blog to learn more about us, our values, and how we work.

      Your role:

      As a Front-end Developer, you’ll be joining a small team of developers to work on the web apps of our core products; Todoist and Twist. Both apps are highly interactive and complex, allowing you to leverage modern tools such as React and Redux, to deliver a unique experience to over a million of our active users around the world.


      Like every member of the team, you’ll own the projects from day one and help the team make core architectural decisions. Within this role you’ll also have the opportunity to collaborate in cross-functional teams to drive exciting initiatives like @mentions for Twist or the new dark mode for Todoist. Questioning the status quo, improving processes, sharing, writing and testing code will be on your daily agenda. 


      About you:

      You are a skilled JavaScript developer with a deep understanding of the latest Internet technologies, a keen engineering intuition, and outstanding communication skills. Additionally, to thrive as a front-end developer at Doist you should have:

      > Experience building complex interactive web applications.

      > Solid knowledge of modern JavaScript and React (Bonus: Redux)

      > Experience in writing automated unit, integration or end-to-end tests.

      > The ability to use and customize tools (e.g. Webpack, Gulp) to streamline our development and build processes.

      > Proven ability to work autonomously and stay self-motivated. Previous experience working in remote team is a bonus.

      > Fluency in written and spoken English.

      Benefits

      We’re bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We’ve built a benefits package that invests in our employee’s long-term personal and professional growth and well-being. Here’s a sample of what that includes:

      > Work-Life balance. That means 8 hours of work, 5 days each week (for a total of 40 hours) because the time you spend outside of work is just as important as the time you spend working.

      > Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).

      > Generous paid vacation. 40 days of paid time off to use however you like (vacation, national holidays, etc.).

      > Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.

      > Education stipend. You’ll have a monthly budget to buy books, courses, and other resources you need to continue learning and developing.

      > Competitive compensation.

      And much more!

      ---


      All information collected through this application is stored in Workable, Doist’s Applicant Tracking System, where it will be used for recruitment purposes only. For more information on how we handle candidate data at Doist, we invite you to review our recruitment privacy notice. For questions, please contact us at [email protected]

    • Do you feel like a bot can’t do as good a job as you can solving problems? Do you believe it’s a better use of time to fully address an issue, even if it takes longer, than quickly fixing a part of the problem? Yea - we do too. That’s why our CS team strives to take the pain out of solving problems in a human way.

      We’re looking for someone who understands that customer success is a focus on customers, not on ourselves. At Wildbit, we zero in to enable teams to build and launch their own products and services. Our success team handles our customers' needs proactively (success) and reactively (support) across our three products: Beanstalk, Conveyor, and Postmark. This position is for Postmark Support.

      Postmark is a transactional email service provider (ESP). Our customers are primarily experienced developers implementing our web-based product into their company’s email platform. You would be the first point of problem-solving for a customer if they reach out for assistance. This role could be a good fit for you if you have:

      • previously thrived in customer support for a SaaS product
      • an understanding of transactional email and email technologies (SPF, DKIM, DMARC)
      • solid English writing skills for answering customer support requests and writing help docs
      • empathy towards others and a desire to teach customers

      The person in this role will be expected to work 100% remotely in or near Europe 8am–4pm UTC/GMT as we aim to provide a balance in coverage for our customers in all timezones.

      In one year, you’ll know you’re successful if you help new customers get up to speed quickly, triage issues, provide solutions, educate developers on industry best practices, and help our team identify where we can better meet the needs of our customers. This means creating content and user guides, talking to customers over various channels (email, live chat, phone, etc.), analyzing behaviors, and keeping our developers and designers up to speed at all times. Most of all, this job is about empowering developers to do their best work. And to have fun doing it!

      If this sounds like what you’re looking for in your work, check out our Wildbit Jobs, Good/Bad Definitions, and Blog pages for a bunch more info about our company and what makes us pretty great.

      TEST PROJECT

      Your resume is a great snapshot of what you've done in the past. We'd love to see what you're capable of now. To give us an idea of your skills and voice, please complete TWO of the following parts of the required sample exercise. There is a spot to upload a link to your responses on the application page (i.e., Google doc, Paper doc, etc.).

      • Emails can bounce for a variety of reasons. How would you explain to a customer the reason an email they sent through Postmark returned a soft bounce?
      • A customer reached out to Postmark support asking about a feature we don’t currently have (and it's not coming up in the near future). How would you handle that and what would you reply to them with?  Please also tell us a little about why you answered this way. What is your thought process behind it?
      • Explain to a customer how to authenticate their domain with DKIM.

      Use our documentation in http://postmarkapp.com/support/ as a resource.

      This project is all about showcasing what you can do. Don’t worry about trying to guess what we would do — make it your own, and have fun with it. We’re just looking to see a full slice of your work: your thought process, planning, writing skills, and all that goes with it.

    • Frontastic GmbH (in/near Europe)
      6 days ago

      Frontastic is looking for a UI/UX/Frontend Engineer (f/m/*) as either part-time or full-time position. We are a remote-first company currently operating in the Europe/Berlin timezone. Locations in or close to Germany are preferred to make our regular in-person meetings easier.

      As our first dedicated frontend engineer you will have the opportunity to be a major influence on our product UI/UX and bring a balance of opinion to our team of backend engineers.

      This is not a junior position, but if you are experienced and ship proven work on your own, this position is for you. You can set new standards in the eCommerce experience: You develop our progressive web application platform with innovative UI components, build and integrate standards for others to develop their eCommerce projects on top of your work.

      THIS MEANS

      • Implementation of basic UI patterns & new ideas for eCommerce projects

      • Development of frontend components with React & React-Redux

      • Styling with SASS & CSS using BEM / BEMIT and patterns from ITCSS

      • Development of a mobile-first progressive web app platform

      • Integration of different backend services via APIs

      YOU BRING

      Good knowledge of JavaScript & React or SASS & CSS. Experiences with Webpack, PHP (Symfony 4), Ansible, CouchDB or MySQL are a bonus. You are a proficient speaker and writer of English – additional languages are always helpful. You have already gained experience in IT companies and can structure requirements and challenges, communicate and implement them in a targeted manner.

      You are motivated to work from your home office or a co-working space and able to structure your work day accordingly. That’s what makes you special:

      • You would describe yourself more as a generalist than a specialist in your field

      • You are highly motivated, committed to improving existing skills and like to learn new skills during working hours

      • You have a vision of how to better shape the development experience for other frontend engineers.

      • You have a completed education and at least 3 to 5 years of professional experience as an application developer or in a comparable field.

      • Knowledge of JavaScript, React, SASS, CSS & HTML

      • An understanding of the requirements of working in software development (quality assurance, testing, cross-browser development)

      • You are able and willing to prefer written communication to make well structured information readily available to everyone and follow established communication patterns

      WHAT WE OFFER

      As our colleague you have the flexibility to choose your own working hours throughout the day to incorporate this job into your life-work balance. Our work week has 40 hours maximum and overtime is the exception. No vacation days are necessary to run errands, and there is certainly no need to wait until after work to take care of a family emergency.


      Our development team strives to improve themselves following these guidelines:

      • A culture of owning your code from design & development to deployment and monitoring, which is sometimes called DevOps.

      • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.

      • We use practices like pair programming, mob programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low.

      • We are a remote-first company with regular meetings in-person. We use tools like Email, Trello, Hangouts and Slack to stay in touch during our daily work.

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred.

      COMPENSATION

      For this particular job we are offering to pay between 40.000 € to 70.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation.

      If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to contact.[email protected] Do you still have a question? Do not hesitate to get in contact via mail!

      ABOUT FRONTASTIC

      Frontastic is the specialist provider for the digital customer experience. As cloud software, Frontastic enables ambitious online merchants, brands, marketplaces or even agile startups to implement customer centricity easily and without IT.

      Frontastic is going be the standard Frontend Management Platform for the IT trend of the API economy, in which the frontend and backend are consistently separated. Based, for example, on Commercetools, About You Cloud, Shopify Plus or other API-based cloud services, online teams can quickly implement and scale new business ideas independently of programmers.

    • Frontastic GmbH (in/near Europe)
      6 days ago

      Frontastic is looking for a cloud-native System Engineer (f/m/*) as either part-time or full-time position. We are a remote-first company currently operating in the Europe/Berlin timezone. Locations in or close to Germany are preferred to make our regular in-person meetings easier

      As our system engineer you will have the opportunity to be a major influence on our cloud product deployment architecture and building the groundwork for an infrastructure powering many large dynamically scaled eCommerce Platforms in the near future. This is not a junior position, but if you are experienced and ship proven work on your own, this position is for you.

      THIS MEANS

      • Shape the deployment of dynamically scaled platforms on Google Cloud

      • Improve our Ansible based provisioning infrastructure

      • Enhance our monitoring using ELK or similar approaches

      • Maintain our PaaS & SaaS infrastructure powering many different eCommerce Platforms built on top of Frontastic

      YOU BRING

      Deep knowledge of Ansible and experience with Google Cloud platform and deploying & monitoring larger dynamically scaled infrastructure landscapes. Experiences with NodeJS, PHP (Symfony 4), CouchDB or MySQL are a bonus. Writing and speaking English is a natural part of your life. You are born in the cloud – that means, you don’t know the old server systems anymore, but for you there is only the operation in the Google Cloud.

      You are motivated to work from your home office or a co-working space and able to structure your work day accordingly. That’s what makes you special:

      • You are highly motivated, committed to improving existing skills and like to learn new skills during working hours

      • You have a vision of how to better shape the development experience for all engineers.

      • You have a completed education and at least 3 to 5 years of professional experience as an system engineer or in a comparable field.

      • Deep knowledge of Ansible & Cloud Infrastructures

      • An understanding of the requirements of working in software development (quality assurance, testing, monitoring)

      • You are able and willing to prefer written communication to make well structured information readily available to everyone and follow established communication patterns


      WHAT WE OFFER

      As our colleague you have the flexibility to choose your own working hours throughout the day to incorporate this job into your life-work balance. Our work week has 40 hours maximum and overtime is the exception. No vacation days are necessary to run errands, and there is certainly no need to wait until after work to take care of a family emergency.

      Our development team strives to improve themselves following these guidelines:

      • A culture of owning your code from design & development to deployment and monitoring, which is sometimes called DevOps.

      • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.

      • We use practices like pair programming, mob programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low.

      • We are a remote-first company with regular meetings in-person. We use tools like Email, Trello, Hangouts and Slack to stay in touch during our daily work.

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred.

      COMPENSATION

      For this particular job, we are offering to pay between 40.000 € to 70.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation.

      If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to [email protected] Do you still have a question? Do not hesitate to get in contact via mail!

      ABOUT FRONTASTIC


      Frontastic is the specialist provider for the digital customer experience. As cloud software, Frontastic enables ambitious online merchants, brands, marketplaces or even agile startups to implement customer centricity easily and without IT.

      Frontastic is going be the standard Frontend Management Platform for the IT trend of the API economy, in which the frontend and backend are consistently separated. Based, for example, on Commercetools, About You Cloud, Shopify Plus or other API-based cloud services, online teams can quickly implement and scale new business ideas independently of programmers.

    • Frontastic GmbH (in/near Europe)
      QA
      6 days ago

      Frontastic is looking for a Quality Assurance Engineer (f/m/*) as either part-time or full-time position. We are a remote-first company currently operating in the Europe/Berlin timezone.

      Locations in or close to Germany are preferred to make our regular in-person meetings easier.

      As our first dedicated quality assurance engineer you will have the opportunity to be a major influence on our product quality assurance strategy and bring a balance of opinion to our team.

      This is not a junior position, but if you are experienced and ship proven work on your own, this position is for you. You can set new standards in the eCommerce experience: You develop our progressive web application platform with innovative UI components, build and integrate standards for others to develop their eCommerce projects on top of your work.

      THIS MEANS

      • Writing end-to-end tests and verifying the user experience of our Software as a Service application – whatever technology (Cypress, Selenium, Headless Chrome, …) this involves.

      • Author at least semi automated tests, or even fully automated tests if the testing solution enables stable tests.

      • Help developers to verify that tickets or stories are complete and are consistent with the overall user experience

      • Coordinate testing infrastructure: Ensure testing environments are ready together with operations or work locally using GIT, vagrant and docker or Virtualbox

      • Experience with visual testing of web applications would be a bonus

      YOU BRING:

      You bring experience in testing complex web applications involving multiple backend services. You are a proficient speaker and writer of English – additional languages are always helpful. You have already gained experience in IT companies and can structure requirements and challenges, communicate and implement them in a targeted manner.

      You are motivated to work from your home office or a co-working space and able to structure your workday accordingly.


      THAT’S WHAT MAKES YOU SPECIAL:

      • You would describe yourself more as a generalist than a specialist in your field

      • You are highly motivated, committed to improving existing skills and like to learn new skills during working hours

      • You have a completed education and at least 3 to 5 years of professional experience as a quality assurance engineer or in a comparable field.

      • Knowledge of your toolbox used for testing

      • You are able and willing to prefer written communication to make well structured information readily available to everyone and follow established communication patterns

      WHAT WE OFFER:

      As our colleague you have the flexibility to choose your own working hours throughout the day to incorporate this job into your life-work balance. Our work week has 40 hours maximum and overtime is the exception. No vacation days are necessary to run errands, and there is certainly no need to wait until after work to take care of a family emergency.

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred.

      For this particular job we are offering to pay between 30.000 € to 65.000 € based on experience and skills.

      OUR GUIDELINES:

      • A culture of owning your code from design & development to deployment and monitoring, which is sometimes called DevOps.

      • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.

      • We use practices like pair programming, mob programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low.

      • We are a remote-first company with regular meetings in-person. We use tools like Email, Trello, Hangouts and Slack to stay in touch during our daily work.

      HOW-TO APPLY

      If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to [email protected]. Do you still have a question? Do not hesitate to get in contact via mail!

      ABOUT FRONTASTIC

      Frontastic is the specialist provider for the digital customer experience. As cloud software, Frontastic enables ambitious online merchants, brands, marketplaces or even agile startups to implement customer centricity easily and without IT.

      Frontastic is going be the standard Frontend Management System for the IT trend of the API economy, in which the frontend and backend are consistently separated. Based, for example, on Commercetools, About You Cloud, Shopify Plus or other API-based cloud services, online teams can quickly implement and scale new business ideas independently of programmers.

      Learn more about us on our website!

    • 6 days ago

      Frontastic offers a Frontend Management Platform that focuses on excellence of digital customer experience in the context of headless architectures. When working for Frontastic, you aren’t just working for a software company – you are working to build up a Game Changer. As our first salesperson beyond the founders, you will play an essential part in building our company.

      YOUR GOAL IS TO

      • Manage and grow our sales pipeline and turn inbound as well as outbound leads into new Frontastic customers

      • Work closely with our marketing and technical pre-sales staff

      • Build strong relationships with our partners (agencies and system integrators)

      • Constantly analyse and monitor the sales figures and report to the management.

      YOU BRING

      • 4+ years of experience in selling digital products

      • The power to close deals

      • Excellent communication skills in German and English (in written and spoken)

      • The habit of setting and implementing one’s own goals

      • Willingness to travel up to 50%

      • Nice to have: established network in the German/European E-Commerce sphere

      • Nice to have: willingness to speak at events/conferences

      • Nice to have: familiar with challenges in web development and compliance requirements in enterprises

      YOUR BENEFITS

      • A blue ocean market approach

      • Competitive salary

      • Flexible work hours

      • PreSales support for winning the customer

      • Frontastic’s 100% distributed company approach

      • Your personal chance to grow

      HOW-TO APPLY

      For this particular job we are offering competitive salary based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation.

      If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to [email protected] Do you still have a question? Do not hesitate to get in contact via mail!

      ABOUT FRONTASTIC

      Frontastic is the specialist provider for the digital customer experience. As cloud software, Frontastic enables ambitious online merchants, brands, marketplaces or even agile startups to implement customer centricity easily and without IT.

      Frontastic is going be the standard Frontend Management System for the IT trend of the API economy, in which the frontend and backend are consistently separated. Based, for example, on Commercetools, About You Cloud, Shopify Plus or other API-based cloud services, online teams can quickly implement and scale new business ideas independently of programmers.

      Learn more about us on our website!

  • Software Dev (209)

    • Snowplow Analytics (US only)
      Today

      Remote, ideally located in the UTC -4 to -6 region 

      Snowplow enables you to track any event data; ask any question of that data and use any tool you want to answer it. We want to empower people and companies to do transformative things using data. 

      As a company, we have almost doubled in size over the last 18 months and we’re not looking to slow down. To support our growth, we are now looking for an SRE (Site Reliability Engineer) to join our Tech Ops Team. You’ll be taking the lead on all things AWS including development and improvements of the current stack and rolling out new features - all whilst keeping these environments running smoothly. We would love to hear from you if the idea of programmatically controlling thousands of production environments excites you!.

      The Opportunity: 

      Our Private SaaS offering has grown significantly over the past year and we now orchestrate and monitor Snowplow event pipelines across more than 150 customer-owned AWS & GCP sub-accounts.  Each account has its own individualised and optimised stack and all are capable of processing many billions of events per month.

      We are looking for another SRE to help us grow to managing 1,000 and then 10,000 AWS, GCP & Azure accounts. You will be pioneering solutions to managing estates of this size through cutting edge monitoring and automation. You’ll work closely with our Tech Ops Lead on all aspects of our proprietary deployment, orchestration and monitoring stacks.

      Tech Ops has two areas of responsibility: the centralised services we provide customers and their pipeline infrastructure hosted in their own AWS or GCP accounts.  Within both domains we are striving to increase service reliability, fulfil customer requests in a timely fashion, and automate recurring tasks.  Task automation is essential as our customer base grows, because our infrastructure estate scales linearly with our customer numbers, unlike most software businesses.

      The challenge of automating the maintenance and deployment of thousands of individualised stacks is an enormously ambitious undertaking and a hugely exciting infrastructure automation challenge!

      The environment you’ll be working in:

      Our company values are Transparency, Honesty, Ownership, Inclusivity, Empowerment, Customer-centricity, Growth and Technical Excellence. These aren’t just words we plucked out of thin air, we came up with them together as a company and are continually looking to find new ways to weave these into our day to day operations. From flexible hours and working locations to the way we give feedback, we’re passionate about building a company that supports both company and individual development.

      What you’ll be doing:

      • Maintaining and developing our growing Terraform infrastructure-as-code stacks which we use to deploy infrastructure for all internal and client use cases

      • Maintaining our internal infrastructure stacks which include the HashiCorp suite as well as our Snowplow Insights UI and VPNs

      • Participating in our on-call rotation to help us serve our client base 24/7

      • Taking rotations of L3 Technical Support where you will be responsible for triaging and dealing with infrastructure issues

      • Handling high-severity internal or customer incidents, ensuring we meet all SLAs

      What you bring to the team:

      • Has worked with AWS in a production capacity - experience in GCP and/or Azure is a bonus

      • Has worked with Terraform, CloudFormation or some form of infrastructure-as-code tooling

      • Any experience with the HashiCorp stack (Vault, Consul, Nomad) and understanding their role in infrastructure automation is a bonus

      • Has worked with Docker and is familiar with container-based architectures

      • Knowledgeable about the Linux operating system and how to manage servers in a production capacity

      • Knowledgeable about Cloud networking principles and how to troubleshoot issues in this space

      • Comfortable scripting in one or more of: Bash, Python, Ruby or Perl

      • Comfortable programming in one or more of: Java, Scala, Golang or Python

      What you’ll get in return

      • A competitive package based on experience, including share options

      • 25 days of holiday a year (plus bank holidays)

      • MacBook or Dell XPS 13/15

      • Two fantastic company Away Weeks in a different European city each year (the last one was in May 2019 in Lisbon)

      • Work alongside a supportive and talented team with the opportunity to work on cutting edge technology and challenging problems

      • Grow and develop in a fast-moving, collaborative organisation

      • Enjoy fun events in and around London organised by our Cultural Work Committee

      • If based in London, convenient office location in central London (Shoreditch) and a continuous supply of Pact coffee and healthy snacks

      Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

    • include.io (US only)
      Today

      ABOUT THE ROLE:

      We’re looking for a Full Stack developer who could take on a key role on our team. Our Full Stack developer must have knowledge in all stages of software development, frontend and backend. You’ll be working alongside other engineers and developers, collaborating on the various layers of development of our project.

      QUALIFICATIONS:

      • BS in Computer Science or equivalent with strong experience

      • React, SQL Required

      • CI/CD Tools (Jenkins, Travis CI)

      • Code Quality Tool, i.e Code Climate

      • Must have strong experience with Agile & SDLC

      • Strong knowledge of HTML, CSS, Javascript

      • Strong experience with MVC frameworks. Infrastructure, system admin, and performance tuning experience

      • Experience working with internal and third-party APIs (REST, SOAP, JSON, OAuth)

      • Unit testing is a plus

      • Knowledge of CMS & CRM systems

      • Experience working with relational databases, complex queries, and database normalization

      • Ability to write clean, scalable/modular code through source control.

      • Experience with Jira is required

      • Ability to follow directions and adheres to timelines and project plans.

      • Good communication skills, ability to mentor and work collaboratively

    • Today

      Do you want to make a service that better connects the world through language? Do you want to contribute to making advancements in the way the world communicates? To take this to the next level and turn Paradi into the default tool for multilingual communication, we need a passionate developer to join our team.

      We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full Stack Developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications and working alongside graphic designers for web design features, among other duties.

    • About BigBinary

      BigBinary is a leading web and mobile app development firm, led by 2 of the top 100 worldwide contributors to Ruby on Rails. Specializing in Ruby on Rails, React, and React Native, BigBinary has been invited to speak at over 27 programming related conferences worldwide and is one of Inc. 5000's fastest growing companies in the USA. BigBinary has also led multiple clients to and through acquisitions, as well as has helped venture-backed clients raise tens of millions of dollars. Our Blog is a strong voice in the Rails community and our blogs have been shared by publications such as Ruby Weekly, Ruby Inside, Postgres Weekly and industry leaders, such as Matz.

      Job Summary

      We are looking for Quality Assurance Engineers to join BigBinary.

      Responsibilities

      • Develop automation test scripts using JavaScript and Selenium.

      • Write clean, secure, efficient and maintainable automation code.

      • Build and maintain framework and inventory of automated test suites.

      • Build automation code after performing manual testing.

      • Primary point of contact for triaging automation failures and bring them to resolution.

      • Design automation test reports, risk identification and defect analysisto communicate with project managers, developers and stake holders.

      • Collect automation failure metrics, analyze root causeand recommend corrective measures.

      • Technical knowledge on testing tools to successfully debug automation test scripts and avoid false positives.

      • Work closely with Development, Product management,3rd Party Vendors and Functional QA Teams.

      • Act as the knowledge expert and staying up to date with trends and technology in software testing frameworks.

      Requirements

      • At least 6 months of working experience in the field of QA automation using selenium.

      • Working knowledge of Git and GitHub.

      • Ability to learn and write production-ready code.

      • Ability to pay attention to detail.

      • Have good communication skills and problem-solving abilities.

      • Benefits & Perks

      • Competitive salary.

      • Remote work. Remote work is not available to candidates who would be joining BigBinary straight out of college for a period of one year

      Looks like Bigbinary might be a great fit? Apply here https://neerajsingh621643.typeform.com/to/kl28vr

    • Frontastic GmbH (in/near Europe)
      Yesterday

      Frontastic is looking for a Technical Writer (f/*/m) as part-time position (16-24 hrs / week). We are a remote-first company currently operating in the Europe/Berlin timezone. Even though we are a distributed team, we try to streamline synchronous communication and to reduce effort for attending our quarterly retreats. Therefore we are looking for people living in Europe.

      As our first dedicated technical writer you will have the opportunity to be a major influence on our entire technical documentation stack for developers (frontend & backend) and designers.

      This is not a junior position, but if you are experienced and ship proven work on your own, this position is for you. Your job will be to collect all the loose ends of technical documentation in our systems and pull them together into a conceived and discoverable documentation experience. You will work closely with our engineering and professional service team to extract their knowledge and create the foundation for the long term evolution of our docs.

      THIS MEANS

      • Actively writing documentation for technical people in terms of tutorials, references, API specs, etc.

      • Finding and maintaining a system for making this documentation discoverable for our integration partners and customers.

      • Coordinating and working together with our engineers and professional service people to extract their experience into documentation.

      • Defining standards for how we write and present our documentation.

      YOU BRING

      You bring a background in web application software development using JavaScript (and optionally PHP). You are a proficient speaker and writer of English. You have a passion for writing technical articles and have made up your mind extensively on how to create documentation for large software frameworks/ecosystems.

      You are motivated to work from your home office or a co-working space and able to structure your work day accordingly. That’s what makes you special:

      • You have a passion about explaining technical topics to people.

      • You can grasp and explain new technologies without understanding them in depth.

      • You are able to find structure for approaching a complex technical system easily from different perspectives.

      • You are motivated to keep track of a large documentation base and ensure its quality in the long run.

      • You have a completed education and at least 3 to 5 years of professional experience as a technical writer or in a comparable field.


      WHAT WE OFFER

      As our colleague you have the flexibility to choose your own working hours throughout the day to incorporate this job into your life-work balance. Our work week has 40 hours maximum and overtime is the exception. No vacation days are necessary to run errands, and there is certainly no need to wait until after work to take care of a family emergency.

      Our development team strives to improve themselves following these guidelines:

      • A culture of owning your code from design & development to deployment and monitoring, which is sometimes called DevOps.

      • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.

      • We use practices like pair programming, mob programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low.

      • We are a remote-first company with regular meetings in-person. We use tools like Email, Trello, Hangouts and Slack to stay in touch during our daily work.

      • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred.

      OUR GUIDELINES:

      • A culture of owning your code from design & development to deployment and monitoring, which is sometimes called DevOps.

      • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.

      • We use practices like pair programming, mob programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low.

      • We are a remote-first company with regular meetings in-person. We use tools like Email, Trello, Hangouts and Slack to stay in touch during our daily work.

      COMPENSATION & HOW-TO APPLY

      As this is a part time position (16-24 hrs. per week), we are offering to pay between 20.000 € to 28.000 € based on experience, skills and time invest for this particular job.

      If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to [email protected] Do you still have a question? Do not hesitate to get in contact via mail!

      ABOUT FRONTASTIC

      Frontastic is the specialist provider for the digital customer experience. As cloud software, Frontastic enables ambitious online merchants, brands, marketplaces or even agile startups to implement customer centricity easily and without IT.

      Frontastic is going be the standard Frontend Management System for the IT trend of the API economy, in which the frontend and backend are consistently separated. Based, for example, on Commercetools, About You Cloud, Shopify Plus or other API-based cloud services, online teams can quickly implement and scale new business ideas independently of programmers.

    • How about working with us to revolutionize how companies listen to their employees and create more engaged workforces?

      Hyphen (gethyphen.com) is a Bay Area-based provider of employee experience measurement software (SaaS), specialized in helping organizations listen to the true voice of their often-distributed workforce. We augment Human Resources and managers with insights into the drivers of engagement and retention in their teams and an action planning process to remedy issues effectively and move the needle for everyone.

      We are a startup of about 30 people, including Product Management, Engineering, Sales, Marketing and Customer Success. We have offices in San Francisco (California), Raleigh (North Carolina) and Bangalore (India).

      With 70+ customers, we have reached significant revenue milestones and got funding from investors like 500Startups, Bleu Capital and Eileses Capital.

      What you're going to work on

      • You are going to help our North America customers get the best value from Hyphen, working in tandem with our Customer Success Managers to continuously, improve, implement, customize, debug the product, especially for our largest enterprise customers (2,000+ employees).

      • We have web apps and mobile apps, for employees and managers. Everything in JavaScript/TypeScript. We do tons of integrations with other systems (bots, APIs, auth, SFTP...) and have many exciting tech initiatives in our roadmap, which you would be part of. We are always looking to bring our product to new highs with more automation, more integration, better UI/UX, more advanced quant and qual analytics, more efficient workflows, etc.

      Join us and participate in a unique adventure.

      • Hyphen is 4-year-old and we already have a great product deployed in 70+ customers.

      • We are located in downtown San Francisco across the street from the LinkedIn headquarters, where all the startups and VCs rub elbows ;) We can promise you the time of your life!

      Experience required

      • Self-starter, with ability to figure stuff out, roll up their sleeves, diagnose issues, learn on the fly

      • Strong understanding of Typescript and NodeJS

      • Good working knowledge of MongoDB

      • Exceptional debugging skills

      • Exposure to Heroku/AWS

      • Exposure to TDD practices

      • Comfortable working with a distributed team

      Looking forward to meeting you!

    • Flyreel is a funded, early-stage startup that has developed the most advanced Artificial Intelligence solution for property analysis and home inspections that helps insurance carriers better manage risk and helps insurance policyholders get the right level of coverage. Our AI assistant guides homeowners through scanning their home using their smartphone’s camera and our proprietary computer vision technology. As users pan across the interior and exterior of their property, our AI documents their home’s contents and structural details while highlighting risks, hazards and more.

      We’re a small but growing team with a rapidly expanding customer base. We’re hiring top US-based software engineers for a number of exciting remote-work opportunities to develop and deploy cutting-edge web, mobile, and AI technology at scale.

      Requirements

      We’re looking for a senior-level JavaScript engineer with experience in:

      • Node.js (API development)

      • Express

      • Mocha (Test-driven development)

      • Mongo

      • React

      • Docker or Kubernetes (nice to have)

      Applicants should be:

      • Able to translate business requirements into technical specs

      • Able to bring creativity to the decision-making process

      • Able to work efficiently in a startup environment

      • Able to guide stakeholders on best practices

      • Comfortable working in remote-work environment

      The role will be focused on:

      • Developing and improving our API’s

      • Developing enterprise-level API integrations

      • Implementing new features in our React-based web application

      • Creating a scalable development workflow as we hire more developers

      Our ideal candidate will have experience with:

      • Developing and maintaining Node-based API’s

      • Building scalable backend systems in JavaScript

      • Leadership experience setting and maintaining development standards

      • Launching and maintaining React applications

      • Writing clean, reusable code

      • Programming with distributed databases

      • Deploying and managing workloads on a cluster management system such as Kubernetes, DC/OS, or OpenShift

      Benefits

      • Opportunity to join a growing, healthy startup and team that loves what they do

      • Modern tech stack and engineering team that invests in each other's growth

      • Opportunity to work with the best of today's technology (Machine Learning, Computer Vision and more)

      • Continuous and learning opportunities

      • Competitive salary

      • Competitive equity incentives

      • Health benefits

    • Yesterday

      PocketSuite is a YC-backed mobile platform for service professionals, independent businesses, freelancers, contractors, gigsters, part-time, and other non-traditional workers - helping them message, schedule and collect payment from their clients. PocketSuite empowers the U.S. market of 57 million freelancers, generating $1.2 trillion in sales with online platforms for running their business. Over 4 million appointments booked, $184M in payments processed, 18 million messages sent for businesses running on PocketSuite today. We are the stickiest SMB platform in the market. Once businesses onboard, they never look back.

      Who are we looking for?

      We are recruiting a founding engineer to help thousands [and growing] of small businesses run their business in a new, mobile optimized way. You will be working on any number of exciting projects from building industry leading (and App-Store featured) native mobile applications to building high performance, scalable backends for getting freelancers new clients, locking in recurring income, getting payments processed fast, growing their business. You are also helping to shape the next generation of business productivity and consumer convenience tools for the Fortune 10M (in the U.S.) and 750M globally.

      What will you be doing?

      • Develop our mobile applications [Objective C, Android]

      • Develop our payments, messaging and scheduling stack

      • Develop our machine learning stack for payments and scheduling

      • Develop & roll out unit test coverage in both mobile & backend stacks

      • Build internal tools for code deployment, customer on-boarding / retention

      Are there any requirements?

      • Bachelors degree in Computer Science [or equivalent]

      • Expertise in at least 3 of the following: Objective C [iOS], Android, Python, SQL, Machine learning

      • No one (reasonable) you know would describe you as an asshole.

      • Every engineer you've worked with would rank you in their top 5

      • You should be able to ace our basic technical interview [no puzzles, no tricks]

      • You sleep in between release cycle

      • Your not into shining new things and Tech Crunch headlines

      • You are all about building systems that create real value for real people - over the long term

      • The details matter to you [premature optimizations, pixel level precision] and you take lots of pride in your work.

      Who we are?

      1) Engineers and product obsessed - we loathe over-engineering, we cringe anytime a customer reports a bug and we release new versions every 3 weeks.

      2) We love our customers - solving their problems and helping them grow and succeed in a rapidly changing market. Oh yeah we also love their 5 star reviews.

      3) We love disrupting the status quo - desktop solutions are so last year and we believe everyone globally in the industries we're going after will be using a mobile app as their primary business tool by 2025.

      4) We believe only three things matter as we build out our business: building a great product, delivering awesome customer service and a killer instinct for communicating what we do to the market.

    • 2 days ago

      Do you have 3-5 years experience as a Linux system administrator or system integrator? Can you fix application servers, database servers and Ubuntu servers? Are you a creative problem solver who relishes the chance to make a difference? 

      Read on for your opportunity to become a key component of our operations.

      Sourcefabric is looking for a System Administrator (remote, GMT +9 to +12, GMT -1 to +3) to join our international team and help maintain the systems and security of the independent media outlets we work with. 

      We have four open source software projects and offer a range of mission-critical hosted and managed solutions for newspapers, websites, radio stations and publishers all over the world. System Administrators are the backbone of our organisation. 


      Sourcefabric provides news organisations with award-winning software, expertise and support to produce it online, in print and on air. Sourcefabric is established as a Czech non-profit organisation with its headquarters in Prague, and representatives in Toronto, Warsaw, and Belgrade.


      We offer you the opportunity to:

      Work on meaningful open source projects that make the world a better place.

      Work with a great team: we are international, friendly, and enthusiastic, have years of open source experience, and your manager understands the software development process.

      Work in an environment that allows you to improve your skills and keep up with the latest development technology; we all enjoy learning from each other.

      Have your voice heard and considered in the decision-making processes in the company.

       What we’re looking for:

      Excellent spoken and written English, with additional languages a plus

      3-5 years experience as a Linux system administrator or system integrator. You should know how to install/configure/monitor/optimize/secure/repair the following:

      Ubuntu/CentOS/Debian server

      application servers: Apache, Nginx, HAProxy, Bind, isc-DHCP, Exim4, proFTPd, SSHd

      database servers: MySQL, Postgres, Mongodb, Elasticsearch, Redis

      monitoring tools: Zabbix

      file system/RAID volumes

      server virtualization: LXC, KVM/Qemu

      Shell, Ansible Playbook programming

      SSL certificate management: creating, revoking, user/web protection

      You should know how to troubleshoot software/hardware/network issues to identify where a problem is happening. We are also looking for the ability to integrate different open source applications together.

      Other skills you can impress us with include SQL, PHP and Python programming, and/or Amazon services management experience.

      Candidates should be based in timezones GMT +9 to +12, GMT -1 to +3.

      If this sounds like you, please send your CV, a cover letter and your salary expectations to [email protected]


      By sending your CV you accept our Privacy Policy.

    • We're growing our team and we're looking for great developers who would love the opportunity to join us full time Remote, or in our Bowling Green, KY office. We’re looking for Engineers with deep commercial Ruby experience, who have built high traffic applications, and that like working in cross-functional teams.


      You'd be primarily doing backend Ruby on Rails work, but we also expect that you're pretty comfortable working on the full stack. We'd expect you know how to write well isolated tests, you value pragmatic design, want to easily deploy to production and care about writing good software.


      Our sites receive a high amount of traffic each month. If you're interested we'd love to give you a role in our company that strives for technical excellence, is relaxed, lets you work from home in your own environment.


      What you'll be doing:


      Writing clean, well thought out and reliable code.

      Lead small, functionally oriented projects containing team members with different skills and levels of knowledge.

      You'll work on big projects as well as small maintenance tasks that support our marketing efforts.

      Working with the rest of the team to ensure we ship quickly and reliably to production.

      Required abilities:


      At least three full years experience with Ruby on Rails.

      Extensive understanding of HTML and CSS.

      Good working knowledge of Javascript (but no Coffeescript required :-)

      Working understanding of MySQL/PostgreSQL.

      Familiarity with the open source world, especially rubygems and Github. Open source contribution a huge plus.

      Excellent online communication skills (Slack, email).

      Ability to ease self into an existing codebase instead of having to always rewrite everything immediately.

      Willingness to evaluate existing solutions/gems for applicability instead of just jumping instantly on the latest fad (unless it really is better, of course!)

      Ability to see the “big picture” and implement solutions that fit into the existing architecture.

      Have strong, self-informed opinions when it matters.

    • Launch Potato (USA)
      3 days ago

      This role is available to highly qualified remote workers and local South Florida candidates.


      WHO ARE WE?

      Launch Potato is a South Florida-based Startup Studio, founded in 2014 with no external investment and a mission to build and scale digital brands. Most recently a winner of the SFBJ Best Place to Work Award and named to the Inc. 1000 list for consistent revenue growth. We own and operate a portfolio of direct-to-consumer brands and use our marketing and technical expertise to reach millions of consumers.


      While our headquarters is in vibrant downtown Delray Beach, Florida, we have a unique, international team distributed across several countries, and are a pioneering advocate of remote work. There is a lot to look forward to!


      CAREER GROWTH

      Work directly with the founding team, 4 Internet Execs who successfully developed and scaled double-digit million dollar online businesses from the ground up

      Hands-on training & mentorship with career growth across departments and brands

      Company-wide profit-sharing


      PERSONAL HEALTH & WELLBEING

      100% company-paid dental and life Insurance 

      Monthly health insurance stipend and elective vision insurance

      Flexible paid time off policies including an additional 10 paid holidays

      6 weeks paid time off for maternity leave


      TEAM CULTURE

      Annual company retreats with the global team

      High-performing, transparent, and respectful team culture

      Dog-friendly workplace, we love dogs!


      YOUR ROLE

      As a full-time Senior Engineer, you’ll have an opportunity to focus on development for multiple consumer-facing digital brands that interact with millions of people. You’ll be working with our global engineering team to help us continue to produce highly performant, beautiful web experiences.


      As a passionate, humble and self-motivated Engineer that sweats the small stuff, you’re a pragmatic problem-solver, knowing how to find the middle ground between "perfect, but takes forever to code" and "fixes it now, but nobody will ever be able to understand what I did."


      SUCCESS LOOKS LIKE

      Designing and developing across multiple products, quickly creating a proof of concept, developing a minimal viable product (MVP), testing, and iterating from there

      Understanding business outcomes and using business metrics to engineer better solutions

      Timely delivery of quality front-end projects ensuring an exceptional user experience, executing in-code visual design decisions to ship code faster

      Solving cross-browser/application issues with a positive attitude, and more importantly, identifying and creatively resolving coding challenges to work around them

      Working cross-functionally to teach others and answer questions about the front-end proactively


      WHAT YOU NEED TO SUCCEED

      Minimum of 5 years front-end development experience at agencies, early-stage startups, or companies focused on performance marketing and digital advertising

      Minimum 3 years of React/Angular/Vue experience

      Expertise designing and architecting front-end applications or complex websites

      In-depth knowledge of user experience, usability, and user interaction design

      Hands-on experience coding user funnels, customer acquisition funnels, custom SaaS platforms, ad serving technology, and/or analytics platform

      Extremely detail, visually oriented and precise in code, communication, and documentation


      Want to be part of a profitable, high-growth company? Apply now!

      We are proud to be an Equal Employment Opportunity company. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

    • At Webflow, we have two missions: one for us, and one for the world. We want to enable everyone to create for the web and empower our team to lead fulfilling and impactful lives while we do it. Ambitious? Heck yes. Crazy? Probably. Possible? With your help, abso-heckin-lutely. 


      So — where do you come in?

      We’re looking for a Software Engineer (hopefully you!) to join our Ecommerce team. In this role, you’ll work with our Mongo/Express backend to unlock new capabilities for our Ecommerce APIs, and enable our users not only to create websites without code, but to build immersive online shopping experiences and to run their businesses.


      What you’ll achieve:

      Empower your fellow engineers to lead the NoCode revolution and to lead meaningful and impactful lives.

      Enable our customers not only to create without code, but to actually run a business—you’ll be creating jobs and helping others find a new career, start that dream business, and put food on the table.

      Explore emerging technologies and propose means to apply them to the existing codebase

      Collaborate with software engineers, product managers, designers and QA analysts in an autonomous, supportive team environment

      Solve problems in a highly technical platform that empowers hundreds of thousands of people, and serves millions of page views per hour

      Model, create, and deploy solutions for real people.

      How you’ll achieve it:  

      You’ll write JavaScript, and work with Mongo and Express.

      You’ll model new solutions, troubleshoot problems, refactor existing systems, and collaborate with our front-end and full-stack developers.

      You’ll work with a remote-first team (and visit the office whenever you need some human face-time) 

      You’ll treat your teammates with respect and value team success over personal success

      You’ll use synchronous and asynchronous tools (Slack and GitHub) to enable and contribute to cross-team collaboration

      You’ll learn to (if you haven’t already) tolerate dad jokes and puns … at Webflow, they’re everywhere! 

      How we’ll help you succeed — and live a fulfilling life in the process

      We’ll pay you! This is a full-time, salaried position that includes equity

      We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses 

      We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days 

      We offer flexible parental leave for moms and dads. And for the moms and dads of furry friends, we have #dogs and #cats Slack channels where you can show off your pet!

      We will offer you the support you need to help you grow as an impactful engineer and a healthy human being 

      Think you’re a good fit for the role?

      We’d love to hear from you — even if you don’t meet 100% of the requirements. 


      Our customers come from all walks of life — and we want to build a team that reflects the world we want to build for. The truth? We’re not there yet. But we’re committed to building a company that values everyone for, not in spite of, their unique identities, experiences, and backgrounds. We care about and champion diversity because it’s the right thing to do — and we believe that doing the right thing makes our company stronger. 


      If you share our values and our enthusiasm for empowering the world, we would love to hear from you and explore the value you can add to our team.

    • Our offer

      • Challenges brought on by building in an exciting, fast-moving space. We are at the forefront of the changing recruitment and finance industries while working in a software-company environment that values openness and merit. 
      • An engaging workplace to grow and push yourself. Our founders are ex-Googlers, well-connected in the tech blockchain spaces and the team has very complementary skill sets. We help each other grow and continually push each other to do better. 
      • $$$: Competitive compensation package (driven by significant equity component).  

      Responsibilities

      • We expect you to play an active role in key processes. Collaborate closely with our team and network to define the product specs and scale the team to build it.
      • Drive the design, implementation, testing & maintenance of the front-ends that our clients use to interact with the PrimeFlow infrastructure.
      • Collaborate with CTO to set the technical direction of our product (services & frameworks we use, system architecture, blockchain integration).
      • Complement CTO's focus (backend, protocols, game theory, ...) by owning the app layer (UX/UI, front-ends/apps, critical journeys, user success).
      • Key: Help mentor, manage and grow the engineering team.

      Minimal Qualifications

      Engineering best practices:

      • Data-driven project structure: Propose a design with due diligence & competing options explained, work out a timeline, delegate what makes sense and execute by taking ownership (process adopted from Google by our CTO).
      • Track record of producing standard-driven, high-quality code that stands up to peer reviews and/or is respected within the open-source community.
      • Highly security-conscious. You must follow best practices and always watch out for attack vectors (e.g. XSS and SQLi).
      • Aggressive process automation: TDD, invest into CI/CD, seamless project tracking - to free the team up to think & build.
      • Learning by building mentality (rapid prototyping, user feedback, technical feasibility). 

      Front-end development expertise:

      • Experience using Javascript FE frameworks: React, Angular, etc.
      • Experience in developing large client side JavaScript applications.
      • Track record of building UIs that remove friction from what is otherwise a complex process (ownership, definition, & success tracking of the user journeys, etc).
      • Command of minimalistic to-the-point design.

      Soft skills:

      • Track record of product leadership - you have identified opportunities, defined solutions, and worked with the prospective users to refine, prototype and then build and iterate on a product.
      • Good verbal and written communication skills in English.
      • Able to align multiple strategies and ideas.
      • Confident in producing and presenting work.
      • Fast learner and hungry to build something big.

      Preferred Qualifications

      Back-end development familiarity:

      • You have worked with AWS or GCP before and have a strong command of the concepts (service architecture defined through checked-in configs, stateless jobs, integrate auxiliary services instead of running them ourselves etc).
      • Experience with TypeScript/Node, PostgreSQL and the relevant libraries.
       

      Other relevant skills:  

      • Experience with building a platform/marketplace (cold start, growth strategies, incentive systems, open-source dev community utilization/evangelization).
      • Knowledge in systems architecture (especially distributed systems), game theory, mechanism design, auctions.
      • Interest in the emerging blockchain space, Web 3.0 development experience (Solidity, DApps, Geth/Parity, Truffle, Web3.js, Infura).

      To apply to this job, send an email to: [email protected]
    • 4 days ago

      OhmConnect, the leader in consumer energy services, is seeking a seasoned Front-End Engineer and thought leader to join our team in creating innovative solutions that reimagine how people use energy.


      Role summary

      In your role as Senior Front-End Engineer, you will work closely with product management, business stakeholders, and engineering colleagues to deliver appealing applications with intuitive layouts. As we create new apps, you will play an integral role in decision making on the design, implementation and technology stack.


      About us

      We were created to improve the lives of people and the health of the planet by reimagining the way we use energy. We are tackling such a grand challenge by solving massive inefficiencies in energy markets, changing how people use and view energy, and connecting smart homes with the smart grid. At OhmConnect, we build products that connect deeply with the consumers and invite them to take action to positively impact the planet, people, and pocketbooks.


      What we do

      Our products encompass:


      • Consumer-facing applications that use home automation control and user behavior modeling to shape consumer energy consumption.

      • Integrations with a growing set of devices and appliances - smart plugs, thermostats, chargers, etc.

      • Smart Meter data ingestion and analysis for consumer consumption forecast.

      • Bidding, monitoring and settlement processes for the energy markets.

      Key responsibilities include

      • Implement the interactive and visual elements of web and mobile applications.

      • Design, develop, test and deploy code that is clean, robust and cross-browser compatible.

      • Optimize applications for scalability and speed.

      • Build libraries for future use.

      • Perform peer code review, mentor junior developers.

      • Participate in our agile development process.

      • Desired skill set

      Expertise in raw JavaScript and modern JavaScript libraries such as ReactJS, React Native, Vue.js or similar.

      Good understanding of layout aesthetics.

      Advocate of design systems to ensure UI consistency.

      Experience with WPO (Web Performance Optimization) and web performance analysis.

      Solid understanding of web security, SEO, accessibility and internationalization.

      Experience with creating prototypes.

      Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, version control systems, build processes, testing, and operations.

      Outstanding written, presentation and communication skills. Evangelism experience a plus.

      6+ years of experience in front-end development.

      5+ years of experience in front-end web technologies.

      Bachelor's Degree in Computer Science or equivalent experience.

      Nice to have

      • Experience with server-side languages such as Python.

      • Experience with backend development and DB systems such as MySQL.

      What we offer

      Remote work environment with offices available for your convenience in San Francisco and South Bay. We are a ‘work-from-anywhere’ business with regular retreats as a team. We require monthly in-person interactions in the Bay Area.

      Outstanding benefits package, stock options, and salary commensurate with experience.

      A good work-life balance.  Other company perks include unlimited vacation, commuter benefits, parental (both maternal and paternal) leave benefits.

      Equal Opportunity Employer who is committed to supporting equality and diversity.

      Contact Information: Please submit resume and brief cover letter to [email protected]

    • At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live.

      We're a multidisciplinary, fully remote team that’s passionate about creating products, like Todoist and Twist, that improve people’s lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made.

      When you become a Doister, you’re not only joining a global, remote-first company, but a team of 60+ people who value:

      > Feeling empowered to achieve their ambitions

      > Inclusivity, open-mindedness, and diversity

      > The wellbeing of their teammates and the people around them

      > Making long-term, high-impact decisions, even if they’re harder

      > We invite you to visit our blog to learn more about us, our values, and how we work.

      Your role:

      As a Front-end Developer, you’ll be joining a small team of developers to work on the web apps of our core products; Todoist and Twist. Both apps are highly interactive and complex, allowing you to leverage modern tools such as React and Redux, to deliver a unique experience to over a million of our active users around the world.


      Like every member of the team, you’ll own the projects from day one and help the team make core architectural decisions. Within this role you’ll also have the opportunity to collaborate in cross-functional teams to drive exciting initiatives like @mentions for Twist or the new dark mode for Todoist. Questioning the status quo, improving processes, sharing, writing and testing code will be on your daily agenda. 


      About you:

      You are a skilled JavaScript developer with a deep understanding of the latest Internet technologies, a keen engineering intuition, and outstanding communication skills. Additionally, to thrive as a front-end developer at Doist you should have:

      > Experience building complex interactive web applications.

      > Solid knowledge of modern JavaScript and React (Bonus: Redux)

      > Experience in writing automated unit, integration or end-to-end tests.

      > The ability to use and customize tools (e.g. Webpack, Gulp) to streamline our development and build processes.

      > Proven ability to work autonomously and stay self-motivated. Previous experience working in remote team is a bonus.

      > Fluency in written and spoken English.

      Benefits

      We’re bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We’ve built a benefits package that invests in our employee’s long-term personal and professional growth and well-being. Here’s a sample of what that includes:

      > Work-Life balance. That means 8 hours of work, 5 days each week (for a total of 40 hours) because the time you spend outside of work is just as important as the time you spend working.

      > Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).

      > Generous paid vacation. 40 days of paid time off to use however you like (vacation, national holidays, etc.).

      > Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.

      > Education stipend. You’ll have a monthly budget to buy books, courses, and other resources you need to continue learning and developing.

      > Competitive compensation.

      And much more!

      ---


      All information collected through this application is stored in Workable, Doist’s Applicant Tracking System, where it will be used for recruitment purposes only. For more information on how we handle candidate data at Doist, we invite you to review our recruitment privacy notice. For questions, please contact us at [email protected]

    • Welcome to Planet. We believe in using space to help life on Earth.

      Planet’s Apps team is developing systems to better disseminate Planet imagery and imagery products to customers on the Web. The team is responsible for our marquee Explorer application, our OGC web tile services, and various other applications. These systems represent some of the primary ways customers interact with our platform.

      This role will be responsible for helping to develop new features for our front end applications and their underlying service infrastructure. Work will be primarily on the front end, but competency in full stack development is preferred. Geospatial experience is a plus. The primary technology stack is Javascript, React, and OpenLayers with services built in Go and Python hosted in k8s on Google Compute Environment. We believe strongly in engineering resilient software through a solid software engineering process.

      The Apps team is highly distributed and you will thrive in an environment of remote work and asynchronous communication. You’re expected to have strong written communication skills and be able to develop working relationships with coworkers in locations across several time zones.


      Responsibilities:

      Build, test, and ship features in a React based front end application

      Work with stakeholders in product and engineering to identify new capabilities., design new features in a disciplined and sustainable way.

      Write high-quality, maintainable, well-documented production code.

      Evaluate system risks and improve reliability via code, process, documentation, architecture and other improvements.

      Help operationally service a production application with thousands of daily users.

      Participate in an on-call rotation in support of our team’s services. 

      Minimal Qualifications:

      Experience building services that leverage cloud-based infrastructure and tooling such as AWS or GCP.

      Experience working with a distributed team across multiple time zones

      History of working with monitoring tools like SignalFX, New Relic and Graphite (or equivalent)

      Comfortable with using Docker containers in a production environment

      Experience with SQL databases (Postgres or MySQL)

      Experience with a large shared codebase and Continuous Integration and Deployment workflows and tooling

      Comfortable working in a Linux operational environment. Experience using and troubleshooting networking APIs and other system calls. While this is a software engineering team, we do largely manage our own operations (with the exception of Kubernetes control/worker pools, CI tools and the like), including participating in on-call rotation.

      Preferred Qualifications:

      Familiarity with geospatial concepts, and how they are applied in popular open source software like OpenLayers and GDAL.

      Experience with containerized build and deployment processes and container orchestration systems like Kubernetes.

      Education & Experience

      Bachelor or Master degree in Information Systems, Computer Science, Engineering or equivalent job-related experience with 4+ years experience as a Software Engineer working on data platforms (batch/stream processing, high-qps and/or large-scale data store services).

      Excellent interpersonal and communication skills, written and oral

    • Form3 (UK/EU Only)
      go
      5 days ago

      THE TEAM

      We are a company that places technology at the core of everything we do. Our senior engineers have been involved since the founding of the company and understand our business better than anyone. We are proud to be building the best team, software and processes and focus on quality without cutting corners. As a 100% remote working team, our engineers are based in more than 10 locations across the UK and Europe. We’re a pretty diverse group; some have worked for giant companies, others have worked for startups, but we all love a challenge and being part of a company that helps our customers to make millions of payments.


      THE CULTURE

      We care deeply about everything that we do; inclusive working practices and diverse teams are at the heart of our business. Made up of a mixture of banking experts, engineers, artists, marketers, and customer advocates, here at Form3, we strongly believe that everyone has a voice. We have a really flexible working environment and see ourselves as one of the best companies for remote working.

      WHAT YOU’LL BE DOING 

      Working on new development projects

      Automating absolutely everything

      Pair programming

      All of this to deliver the best software to our clients

      AT FORM3 YOU’LL BE WORKING WITH

      Go mainly with a few other languages thrown in

      AWS for most of our cloud services

      Kubernetes and ECS for automatic scaling and deployment and Docker to run our services

      Automated testing using BDD and TDD and Pact. Code quality is a big thing for us at Form3

      DevOps tools and mindset, including infrastructure as code with Terraform and full automated CI/CD and platform monitoring

      DevSecOps tools and processes, including automatic code analysis

      APPLY IF

      You love a challenge and learning new things

      Writing clean and high-quality code is your thing

      You have experience with at least two different programming languages – ideally Go or Java

      You have some experience developing complex distributed systems

      You like working with the best technology stack

      You’re experienced (or passionate) about automating operations

      If you’d prefer to work part-time, we’ll do our best to help you meet life commitments or to help you strike a great work-life balance.

      WHAT HAPPENS NEXT

      We’re continually recruiting great Senior Software Engineers, so, if you think we’re the place for you to grow, submit an application

      The first stage is a quick telephone call with a member of our Talent Team

      Next comes a technical test. Don’t worry, there are no trick questions, or cutesy whiteboard exercises; we just need to see your approach to writing software. We do this exercise using Go as it’s our primary language here at Form3.

      If we like your test, we’ll invite you to a final round interview to see how you get on with debugging and technical questioning

      THE BENEFITS

      A great technology stack

      Work directly with the founding team in a creative and open environment

      The ability to work remotely 100% of the time

      30 days of holiday

      Work on building a cloud based next generation API

      Regular paid trips to London to spend time with our wonderful team

      A great working space in central London (close to Tower Bridge) with a rooftop hangout space if you want to use it 

       

    • Be a part of something great

      Responsibilities

      • Develop complex WordPress plugins and/or themes primarily using PHP.

      • Mentor engineers and provide code reviews.

      • Drive strategy and lead back end technical vision for large projects.

      • Leverage WordPress APIs and extend the WordPress admin experience.

      • Solve complex problems in simple ways.

      • Solve bugs and address client issues in a fast-paced environment.

      • Juggle current projects with incoming tasks.

      • Respond directly to clients courteously and clearly.

      • Solve client challenges with understanding and empathy.

      • Test solutions across multiple browsers and platforms in a local testing environment.

      • Deploy changes to live servers.

      • Assist in the remediation, enhancement, and maintenance of client sites.

      Requirements

      • At least five years experience in back end focused web development.

      • Intermediate or expert skills in: PHP, JavaScript, React.js, jQuery, WordPress, HTML, CSS.

      • Ability to expertly debug performance and caching issues.

      • Code portfolio. Link us to your GitHub account, upload a .zip, or both.

      • Experience using Git.

      • Ability to setup a local environment for testing PHP code.

      • Proficiency in verbal and written English.

      • Ability to communicate professionally with technical and non-technical colleagues and clients.

    • 6 days ago

      Formstack, the most flexible and powerful form building application, now has many products! We are looking for a Junior Software Developer to add to the  team!

      Formstack is a 13-year-old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a work environment that is flexible and provides great freedom for those who can perform. We are seeking people who demonstrate an ability to work effectively with individuals from diverse cultures and backgrounds.

      Who You Are:

      You are someone who works in the best interests of our customers. We are a customer focused company and every team member advocates and takes responsibility for our customers. You have passion and energy because you love what you do - you bring enthusiasm to the work and to your team members every single day. Your strong technical background, hands-on ability and analytical mindset makes you proud. You spend a significant amount of time learning on and off the job....we take learning seriously. Most importantly you are interested in becoming the best Software Developer and willing to work hard at it.

      What You Will Do:

      The Junior Software Developer will work as part of a highly cohesive and multi-functional team to deliver new product features, fix defects and usability issues and take ownership of our automated testing.

      How You Will Succeed:

      • Take part in Sprint planning to break down user stories into technical tasks and implement new features in PHP. 

      • Investigate and fix defects in all parts of our software stack (PHP, Javascript, jQuery, HTML, SASS)

      • Assist writing unit and feature tests using the PHPUnit Framework.

      • Assist support with the handling of Tier III and Tier IV requests. 

      • Take ownership of our automated testing and ensuring we have a high level of coverage with consistent 100% pass rate.

      • Investigate and fix database performance issues

      • Run regression tests and verifying results

      • Perform manual functional tests for new features/bug fixes

      • Undergo code reviews for all deliverables

      Bonus Points: 

      • Experience with PHP Framworks (Laravel, Symfony, Zend, CakePHP, YII, etc.)

      • Understanding of RESTful web services

      • Javascript knowledge

      • CSS knowledge

      • Unit testing 

      What We Are Looking For:

      • Understanding of basic OOP principles and knowledge of PHP language

      • Basic understanding of MySQL or other relational database

      • Basic understanding of Git or other version control system

      • Basic understanding of Scrum and Agile methodologies

      • Basic understanding of unit tests and business-driven development

      • Ability to work remotely and with remote team members 

      • Excellent oral and written English skills

      • Ability and passion to work with more experienced team members

      • Passion for software development 

      • Excellent customer service skills 

      What Formstack Offers:

      • 100% covered Medical Insurance, as well as company-paid Dental, Vision, Disability and Life Insurance Benefits for full-time employees.

      • Unlimited PTO for all employees

      • 401k with matching company contribution for full-time employees

      • The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job

      • Company-paid conferences and extended learning

      • Yearly company gatherings

       Formstack is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      All data collected in our application process from resume collection to application questions is used for recruitment purposes only. We will store it in our applicant tracking system, JazzHR, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.

      Thank you for your interest in Formstack!

    • 6 days ago

      The Systems Engineer position will help write, debug, support and invent software that runs the Circonus stack for SaaS and on-premise customers.  We write software mostly in C and C++.

      About the Job

      • Work in the office or remotely, or both (but not at the same time)

      • Write software in C and standard build systems (and some other scripting languages)

      • Understand already, or eager to learn Lua

      • Write multi-threaded, event driven code, often lock-free

      • Contribute to the design and scaling of components in the Circonus stack

      • Assist in supporting both the internal development and external use of Circonus software

      • Contribute with little direction from your boss / be a self starter, learner

      • You will work with many other human beings on your team and throughout the organization; well practiced human decency and empathy are required

      • Humans are the ultimate consumer of the software you write, they must be considered in everything you do

      Requirements

      • Write production quality code in multi-threaded and event-driven C and supporting languages

      • Interoperate smoothly with an agile team using version control, CI and testing for safety

      • Solid debugging skills both live and post-mortem

      • Perform code reviews

      Circonus is a software company that is changing the way the world monitors both IT infrastructure and the business it powers. Our SaaS and on­-premise solutions enable companies to combine monitoring, alerting, event processing, and predictive analytics into a unified solution. Visualize any data, in any application, from any system, in real-time. Circonus scales from a single team to a worldwide organization that tracks thousands of devices analyzing millions of metrics. API driven automation empowers developers and makes operational teams incredibly efficient, while analytics drive insights that improve organization ­wide performance.

      We enjoy a global reach, but our customers primarily cluster on the East Coast, California, and to a lesser degree, Europe. Our success stems from (a) delivering an industry-leading offering and (b) an obsession with customer satisfaction.

      Culturally, we operate like a startup. Small, agile teams with quick decisions and short, iterative cycle times. We relish our core values of respect, integrity, value and growth, among others.

      All of our positions include a discretionary PTO policy, health insurance, gym reimbursement, a generous 401k, the opportunity for a bonus and more.

      Circonus, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, genetics, disability status, veteran status, or any other characteristic protected by law.

    See 189 more Software Dev jobs
  • Customer Support (51)

    • Required experience;

      • Experience in a relevant role is a must

      • Experience working with Node.js, MongoDB on Linux

      Tasks;

      • Research and identify solutions to software issues

      • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

      • Provide prompt and accurate feedback to customers

      • Refer to internal database or external resources to provide accurate tech solutions

      • Document technical knowledge in the form of notes and manuals

      • Ensure all issues are properly logged

      • Prioritize and manage several open issues at one time

      • Follow up with clients to ensure their systems are fully functional after troubleshooting

    • The opportunity 

      Grammarly empowers people to communicate effectively and connect. More than 20 million people around the world use our AI-powered writing assistant every day to say what they mean and be understood as they intend. 

      To support our expanding user base, we’re looking for a Senior Customer Support Representative to join our Support team. This person will help our team create delightful customer experiences across public-facing channels—from Instagram to App Store reviews. Their empathetic interactions with Grammarly users will reinforce Grammarly’s mission and values by showing our users that Grammarly cares about their needs.

      Your impact

      Grammarly exists to improve lives by improving communication, and as a Senior Customer Support Representative, you’ll directly contribute to this effort by improving communication with people using Grammarly every day. As the voice of Grammarly in social media responses, you’ll have the ability to stretch your writing legs to write tight, on-brand responses to our users. You’ll also be able to scale a review response program with support from the team.

      • You will be responsible for sorting, tagging, and escalating all inbound social media requests, questions in forums, and new product reviews.

      • After you’re comfortable in the inbound queue, you’ll work on one-touch support issues, escalating social support issues to email channels, and creating surprise-and-delight responses for Grammarly users.

      • You will also build your skills in handling more brand-forward and high-impact types of requests, eventually managing responses on social channels relating to such sensitive issues as privacy and security.

      • You will also have the opportunity to evaluate Grammarly’s social support practices and give feedback to optimize these processes. 

      • You may eventually own the scaling plan for one area of public-facing support, such as macros, gif libraries, internal knowledge-sharing, training, and other areas.

      We’re looking for someone who

      • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.

      • Has very strong writing skills—can write great copy for different channels and situations and is adept at crafting short, easy-to-read sentences.

      • Knows the public-facing support and social media landscape through experience with public channels in the past—and is eager to continue to work in social media.

      • Is an empathetic active listener with a solid understanding of tone matching

      • Can write a response that makes our users feel heard, understood, and taken care of.

      • Thrives in an environment where change is the norm but still can deliver great service amid changing social media landscapes and priorities.

      Support for you, professionally and personally

      Comprehensive benefits

      • Grammarly offers all team members competitive pay along with a benefits package that includes superior health care. But that’s just for starters: We also offer ample and defined time off, catered lunches, gym and recreation stipends, admission discounts, and more.

      Professional growth

      • We hire people we trust, and we give team members autonomy to do their best work. We also support professional development with training, coaching, and transparent and regular review processes.

      A connected team

      • Grammarly builds products that help people connect, and we apply this mindset to our own team. We take time to celebrate our colleagues and accomplishments with global, local, and team-specific events and programs.

      We encourage you to apply

      At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of ancestry, race, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or any other characteristic protected by law. Grammarly is an equal opportunity employer and abides by the Employment Equity Act.

    • Cloudbeds (US or Late Europe Timezone)
      3 days ago

      Cloudbeds is a travel industry startup that works to make the world a more welcome place. We make advanced cloud-based hospitality software for hotels, hostels, vacation rentals and groups that manages reservations and guests, distributes room availability, sells inventory, and collects payments. Our hundreds of team members are distributed across 24 countries and, altogether, we speak 17 languages. How do we do it? On a #remotefirst platform that allows every member of our team to work from wherever they are around the globe.


      Cloudbeds is seeking an experienced Customer Service Billing Lead to help manage, train and process the numerous billing related requests for all of our products. 


      Location: Remote (US or Late Europe Timezone) 


      What You Will Do:


      Assist and support our existing customers with billing-related questions

      Develop, update and improve billing training for those trained on the billing process

      Analyze billing ticket trends and work with product and support teams to improve the customer experience and lower # of requests related to billing/finance

      Be the first line of approval for credit, refund, and finance-related requests

      Be able to manage and process a large portion of billing tickets, quickly and accurately respond

      Call/Reach out to customers during delicate or sensitive customer situations

      Prepare daily, weekly, monthly reports for management on billing trends

      Need to be available on the weekend if the end of the month falls on a weekend day

      Schedule vacations and travel around the sales cycle (preferably avoid the end of the month) 

      Own the billing process of escalation, documentation and constructive feedback to other support leads or agents. 

      Included in leadership discussions related to billing

       

      You’ll Succeed With: 


      Previous experience in customer service jobs or similar

      High attention to detail and proven experience making high stake decisions

      Cloudbeds billing experience a plus

      Experience in hospitality/tourism a plus 

      Communication skills and a positive attitude

      Desire to improve the current billing process

      Fluent English

      Native / Fluent Spanish and/or Portuguese is a plus

      Problem-solving skills and emotional management

      Compatible graduation course or more than 2 years proven experience in the area

      Skill with computers and systems

      Excellent internet/WiFi connection

      Note: This is a remote position that can be done anywhere


      Our company culture supports flexible working schedules with an Open Paid Time Off (PTO) policy, personal and professional development for individual growth, and the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we’ll give you the support and opportunity to grow your career. If you would like to be considered for the role, we would love to hear from you!

    • Formstack, the most flexible and powerful form building application, is looking for a Customer Success Manager to add to our Customer Success Team.

      Formstack is a 13-year-old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a remote work environment that is flexible and provides great freedom for those who can perform; however, we are ideally looking for someone in or around Colorado Springs for this role. 

      Who You Are:

      Formstack is looking for a world-class Customer Success Manager that can make a direct connection between a user’s goals and how our solution is implemented. This involves determining the appropriate use cases, showing how our product drives key processes for the client and ultimately driving major business outcomes for your customers.

      What You'll Do:

      As a Customer Success Manager, you will be responsible for everything about your portfolio of customers after the initial sale. You’ll educate established customers about new functionalities, best practices, industry developments and otherwise increase the value Formstack delivers to their organization.  You will develop a deep understanding of customer engagement and the Formstack platform so as to create and evolve best practices around the technology.


      How You'll Succeed:


      Oversee the on-boarding of new accounts and ensure successful implementations.

      Work with existing accounts to make sure they are utilizing Formstack most efficiently and properly.

      Track & monitor account statuses and identify areas of concern.

      Develop application notes to help customers understand actions they need to take to achieve success.

      Strategize, conceive and execute internal processes to streamline and scale customer-success work.

      Identify areas for improvement not only in our products and services, but also in the Customer Success function as a whole. Communicate internally with relevant stakeholders in sales, marketing, product and engineering to make your customer’s lives better. 

      Develop trusted advisor relationships with customer executive sponsors and key stakeholders, to ensure Formstack activities are closely aligned with the customer's business case and business strategy, allowing the full potential of their Formstack solution to be realized.

      Ultimate responsibility for the customer's renewal and for expansion of the platform. You promote maximum value from their investment in Formstack, utilize all their licenses, identify new opportunities, and collaborate with sales teams to ensure growth attainment and increased footprint.

      Engage regularly with customers via Adoption meetings and Strategic Business Review meetings to identify needs and stay strategically aligned.

      Coach customers to ensure they are leveraging all available Formstack resources e.g. Help & Training, User Groups, webinars, etc.

      Serve as a customer advocate in driving industry best practices and the evolution of Formstack products and services, which are integral to the customer's success.

      Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimize customer attrition.

      Coordinate with other Formstack teams including, management, sales, support, professional services, marketing, and product management and development, in order to meet account performance objectives and customers’ expectations.

      Possess a comprehensive understanding of Formstack solutions in order to serve as a product subject matter expert (SME) to demo, train and influence cross-sell/upsell opportunities.

      Meets assigned targets and strategic objectives in assigned accounts (ie. Churn & Upgrades).

      Maintain accurate information of all customer interactions and customer intelligence data using Salesforce.com or any other CRM application used by Formstack.

      What We Are Looking For:


      At least 2 years experience as a Customer Success Manager in a software company

      Strong knowledge of online software (SaaS) products and services, broadly defined

      Experience in Product Management, Consulting, Data Analysis, or Financial Analysis AND the ability to work with, connect to, and influence people

      Great communication, account management, project management and problem-solving skills

      Strong writer and speaker – documents, presentations, webinars and events

      Organized and systematic with great attention to detail

      Able & willing to travel periodically as the job requires


      What Formstack Offers:


      100% covered Medical Insurance, as well as company-paid Dental, Vision, Disability and Life Insurance Benefits for full-time employees.

      Unlimited PTO for all employees

      401k with matching company contribution for full-time employees

      The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job

      Company-paid conferences and extended learning

      Yearly company gatherings

      Want to learn more about who we are and what we value? CLICK HERE to hear from some current Formstackers about what matters most!


      Formstack is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.


      All data collected in our application process from resume collection to application questions is used for recruitment purposes only. We will store it in our applicant tracking system, JazzHR, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.


      Thank you for your interest in Formstack!

    • Do you feel like a bot can’t do as good a job as you can solving problems? Do you believe it’s a better use of time to fully address an issue, even if it takes longer, than quickly fixing a part of the problem? Yea - we do too. That’s why our CS team strives to take the pain out of solving problems in a human way.

      We’re looking for someone who understands that customer success is a focus on customers, not on ourselves. At Wildbit, we zero in to enable teams to build and launch their own products and services. Our success team handles our customers' needs proactively (success) and reactively (support) across our three products: Beanstalk, Conveyor, and Postmark. This position is for Postmark Support.

      Postmark is a transactional email service provider (ESP). Our customers are primarily experienced developers implementing our web-based product into their company’s email platform. You would be the first point of problem-solving for a customer if they reach out for assistance. This role could be a good fit for you if you have:

      • previously thrived in customer support for a SaaS product
      • an understanding of transactional email and email technologies (SPF, DKIM, DMARC)
      • solid English writing skills for answering customer support requests and writing help docs
      • empathy towards others and a desire to teach customers

      The person in this role will be expected to work 100% remotely in or near Europe 8am–4pm UTC/GMT as we aim to provide a balance in coverage for our customers in all timezones.

      In one year, you’ll know you’re successful if you help new customers get up to speed quickly, triage issues, provide solutions, educate developers on industry best practices, and help our team identify where we can better meet the needs of our customers. This means creating content and user guides, talking to customers over various channels (email, live chat, phone, etc.), analyzing behaviors, and keeping our developers and designers up to speed at all times. Most of all, this job is about empowering developers to do their best work. And to have fun doing it!

      If this sounds like what you’re looking for in your work, check out our Wildbit Jobs, Good/Bad Definitions, and Blog pages for a bunch more info about our company and what makes us pretty great.

      TEST PROJECT

      Your resume is a great snapshot of what you've done in the past. We'd love to see what you're capable of now. To give us an idea of your skills and voice, please complete TWO of the following parts of the required sample exercise. There is a spot to upload a link to your responses on the application page (i.e., Google doc, Paper doc, etc.).

      • Emails can bounce for a variety of reasons. How would you explain to a customer the reason an email they sent through Postmark returned a soft bounce?
      • A customer reached out to Postmark support asking about a feature we don’t currently have (and it's not coming up in the near future). How would you handle that and what would you reply to them with?  Please also tell us a little about why you answered this way. What is your thought process behind it?
      • Explain to a customer how to authenticate their domain with DKIM.

      Use our documentation in http://postmarkapp.com/support/ as a resource.

      This project is all about showcasing what you can do. Don’t worry about trying to guess what we would do — make it your own, and have fun with it. We’re just looking to see a full slice of your work: your thought process, planning, writing skills, and all that goes with it.

    • 6 days ago

      Have you ever wondered what happens inside the cloud?

      Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

      We want people who are passionate about building meaningful long term relationships with our customers that help them grow and scale their business in the cloud and create experiences that they love. 

      We are hiring a VP of Customer Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform.  Reporting to the Chief Technology Officer, the VP of Customer Support will lead the DO Customer Support function and its teams that make up a core pillar of DigitalOcean’s brand known for delivering an amazing customer experience across every interaction. Successful candidates will have a successful track record of running innovative Customer Support programs and increased customer retention and customer adoption.  

      What You’ll Be Doing:

      • You'll lead, build and develop strategies for our 24x7 Customer Support teams who interact with over 600,000+ accounts.

      • Support our Growth and Onboarding initiatives through world-class Customer Experience in our Service offerings, by improving our SLOs, customer satisfaction, and NPS scores, and evaluating and implementing new support channels

      • Implementing repeatable and scalable processes and strategies to help customers in their journey and ensure the different teams can scale with the growing customer base

      • Developing the right set of analytics to provide business insights into product quality and product adoption and help measure customer & product satisfaction

      • Improve our Support tooling strategy that drives customer experience and agent scale and productivity

      • Focusing on lifetime value to ensure that we’re building the set of services to support our customers as their needs grow and become more complex

      • Working cross-functionally across the business with product, engineering, marketing, and others to deliver feedback, inform the value proposition and ensure the overall experience is seamless and focused on the customer’s needs

      What We’ll Expect From You:

      • An affinity for customers and strong leadership and people management experience

      • A bias toward action, alignment and productive collaboration

      • A referenceable track record of success as a customer support leader at a SaaS, professional IT services company or enterprise software company

      • Ability to work with leaders and teams from across the organization in Engineering, Product, UX, Sales, and Post Sales

      • A zeal for continuous improvement in how we support our customers and communities, and employees in support

      • Past work experience in technical account management, customer support, or success

      • Current knowledge of industry trends in Customer Support including best practices, and progressive, cutting edge CRM and Support tools

      • An eye for identifying and removing friction from the support process (e.g. developing and implementing internal service tooling to automate processes)

      • Expertise in support operations and measuring success via customer support metrics and KPIs

      • Proficient understanding of Web/Mobile/Infrastructure app development & architecture

      • Has worked with highly technical and demanding customers who are running critical production workloads and demand enterprise performance from their vendor's product and services.

      • Is a strong coach for senior managers, developing leadership in his org for greater scale in the future

      • Is a highly engaged people manager and is seen as a role model and leader in the organization

      • Has recruited top  high performing talent and retained them while growing their careers with the company

      Why You’ll Like Working for DigitalOcean:

      We have amazing people. We can promise you will work with some of the smartest and most interesting people in the industry. We work hard but we always have fun doing it. We care deeply about each other and take our “no jerks” rule very seriously.

      We value development. We are a high-performance organization that is always challenging ourselves to continuously grow. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  You’ll need to be great to get hired here and we promise you’ll get even better.

      We care about you. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a monthly commute allowance to make your trips to and from work easier.

      We invest in your future. We offer competitive compensation and a 401k plan with up to a 4% employer match. We also provide all employees with Kindles and reimbursement for relevant conferences, training, and education.

      We want you to love where you work. We have great office spaces located in the heart of SoHo NYC and Cambridge and offer daily catered lunches to keep your hunger at bay. We’re also very remote-friendly—we use Slack to communicate across the company—and all remote employees have the opportunity to onboard in-office and take an all-expenses-paid trip to our annual company offsite, Shark Week, to get quality in-person time with the team at least once a year. We also allow employees to customize their workstations to meet their needs—whether remote or in office.

      We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    • Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.  

      Headquartered in the U.S., we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been  rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

      Summary: 

      Acquia is seeking a Technical Account Manager (TAM) to provide technical advice and enablement to customers. These TAMs form a small, distributed team working closely with a group of high-value customers. As a Team TAM you’ll provide ongoing guidance on Drupal and Acquia products, recommend best practices, assist in ensuring successful launches, and help customers resolve technical issues. The ideal candidate has a broad and deep background in Drupal and web development, significant LAMP stack knowledge, and a rare blend of technical and customer relationship skills.

      Requirements: 

      • Provide troubleshooting and enablement on a wide variety of technical and strategic topics, including Drupal best practices, development operations, and Acquia products, including cloud hosting

      • Ensure successful site launches

      • Connect customers with other subject matter experts within Acquia

      • Communicate with customers with clarity and courtesy – verbally and in writing

      • Work with customers in real time in scheduled phone meetings, as well as through a customer ticketing system

      • Efficiently juggle multiple requests from multiple customers

      • Collaborate with other team members on technical and customer service challenges

      Skills and Attributes: 

      • Deep experience with Drupal site and application architecture, including an aptitude for building, configuring, and troubleshooting a variety of Drupal site recipes (complex sites, multimedia, social networking, brochure sites, etc.)

      • Proven record of providing customer relationship management with excellent customer satisfaction

      • Solid understanding of LAMP internals and resource management

      • Passion for the web, open-source development, and for helping us build lasting value for customers

      • Strong problem-solving skills, initiative, and the ability to thrive under pressure

      • Seeks to identify, analyze and solve problems systematically rather than solely by intuition or instinct. Looks for root causes, not just symptoms of the problem. Weighs pros and cons of actions. Differentiates when to or when not to escalate issues.

      • Ability to efficiently prioritize a large number of competing requests

      • Performs work with (internal and external) customer satisfaction in mind, while not compromising the integrity of the work

      • Excellent interpersonal, team cooperation, and communication skills

      • Listens and probes to understand, diagnose and understand what matters most to others. Values the input and insights of others.

      Preferred Qualifications:

      • Experience with enterprise web technologies like Varnish and memcached

      • Consulting or customer service background

      • Experience delivering solutions to large enterprises (Fortune 500, multiple government agencies etc.)

      • Bachelor's or Master's degree

      • Portuguese and/or Spanish language proficiency a strong plus

      Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

    See 44 more Customer Support jobs
  • Design (66)

    • Eat Like A VIP (ELAV) (Europe)

      As a founding team member, you'll have the ability to lay the foundations of what the company will become. We are looking for generalists as your responsibilities will lie beyond the scope of your specified responsibilities. Apply here: [email protected]


      UX/UI designer role description and responsibilities:

      We are looking for a dynamic UI/UX Designer who will be responsible for the user experience and user interface design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design.

      You'll be rapidly designing and prototyping new features and ideas. You will be expected to contribute to all aspects of design and execution, including pitching your ideas, designing the feature (visual design, interaction design, and prototyping), and partnering with engineering to implement your vision. You will be expected to be able to communicate your ideas to team members.

      Responsibilities

      • Conceive new feature ideas and pitch them to the team

      • Design and prototype simple and intuitive experiences

      • A/B test new UI and UX ideas

      • Contribute to all stages of the design process from user research to wireframes and shipping the product

      • Identify the needs of both customers and restaurants and create features to satisfy those needs

      • Track metrics to ensure the optimal user experience

      • Help define the short and long-term roadmap for the products

      • Regularly give and receive feedback on design iterations

      • Work with other team members to oversee new user experiences from concept to launch

      • Communicate design goals and specifications to the engineers responsible for building them

      • Build sitemaps, wireframes, and prototypes to outline structure

      Who you are:

      • +3 years of experience with UI design

      • Ability to prototype interactive mobile experiences

      • Strong visual design skills and passion for interaction design

      • Excellent communication and presentation skills. You’ll be expected to clearly communicate design strategy to the team, including the engineers

      • Strong interpersonal and leadership skills

      • Technical background or familiarity with software engineering

      • Capable of acting as a Product Manager when needed

      • Proficiency in Sketch, Photoshop, Illustrator, Adobe XD or other design and prototyping tools

      • Ability to think at a high level about product strategy

      • Self-motivated attitude with the ability to work in a fast-paced, sometimes ambiguous work environment

      • Loves dining with friends and family!

      Preferable:

      • Previous startup experience

      • +1 year experience as a front-end engineer

      • Experience as a waiter or in the restaurant industry

      • Sales experience

      Perks:

      • Work from everywhere 

      • Equity in the business

      • Target monthly completed meals: For every month that we reach our goal of meals completed by our users, all team members will receive a bonus. This is to incentivize all team members to participate in evangelizing the ELAV story.

      • €100 credit on the app, plus €50 to share with friends and family!

      • Referral bonus: refer a great candidate and earn a €500 bonus once the new team member has been with the company for 4 months.

      • Earn €1000 for referring candidate from underrepresented groups

      • Visiting grant: if you are not located in the Lisbon district, we will pay for transportation, accommodation and offer a meal stipend for any mandatory in-person meetings and events.

      Apply here: [email protected]

    • Joy Labs (US only)
      Today

      Joy Labs is growing our completely distributed team to help us build a new experience, enabling communications between everyone with trust and empowerment. We are looking for a design teammate to lead & execute customer experience discovery, validation, and design our application experiences spanning mobile, web and native.

      An experienced product designer, with a strong customer centric mindset who has demonstrated success in designing products from inception to market would be an ideal teammate.

      As the first product designer at Joy Labs, you will be hands on to not only rapidly validating a new product, but also building a scalable design framework. You’ll engage with users through every stage of product validation and collaborate with product, growth and engineering peers to create the most functional and magical experiences to ensure we’re providing a product our users love.

      If you’re passionate about being part of a team that is focused on continual learning and adapting to build the best experiences for our users, you could be a fit!

      What you’ll do:

      • Design a wholistic experience for our brand and product

      • Advocate and lead effective design practices, and best practices

      • Continually push our creative, visual, and interactive design capabilities

      • Partner with product to rapidly design & scale customer experiences

      • Partner with our growth team to design experiments testing demand

      • Build & improve a continually evolving design practice

      • Create design systems to enable rapid design and validation

      About You:

      • 5+ years experience in consumer web/mobile product design

      • Strong visual design & user experience skills

      • Strong understanding of typography/layout/color, & advanced design principles

      • You‘re empathetic, and apply this to create experiences to solve problems

      • A passion for user engagement and strong interview skills

      • Experience in working with conceptual through growth stage products

      • Strong understanding of modern frameworks such as React

      • Strong understanding of HTML/CSS and Javascript

      • Excellent communications skills

      • Highly collaborative to effectively work with a distributed team

    • Territory Foods (US only)
      Yesterday

      About Us

      We're a platform for the next generation of wellness, focused on the hardest problem -- personalized nutrition. We sell fresh food for Food Tribes (representing 39% of the US population, including whole30, gluten-free, paleo, ketogenic, vegan, and vegetarian).

      We're direct-to-consumer e-commerce with differentiated distribution, partnering with leading Fitness Tribes as local pickup spots (including yoga, cycling, and CrossFit studios as well as boutique and high-end health clubs).

      We lead with purpose and intention, just like our customers. We're operating in four markets (DC, DFW, SoCal, and the Bay Area). In each, we work with amazing chefs using responsibly-sourced ingredients to create healthy meals that our customers rely on to undergird their health & wellness goals.

      At Territory, we believe that our people and culture are our most significant assets. Because of our passion for wellness, community development, and entrepreneurship, we want to have the best team members who not only believe in this mission but live it too. Our remote operating model allows us to have a strong team of cutting-edge thinkers around the USA who provide diverse and innovative ideas.

      About the Role

      • Collaborate closely with product, business, data, and engineering partners in an agile environment. Deliver innovative design experiences to our customers at each stage of their journey.

      • Support our product development process with design thinking, sketching, prototyping, testing, learning, polished execution, and iteration.

      • Take an active and involved role in the definition of our product strategy for both new and existing functionality.

      • Make people-centered design decisions informed by data and user research.

      • Partner with engineers to ensure a high level of polish throughout the development cycle.

      • Create and own the visual design process, evolve our style guide, and build our design system to enable efficient, consistent, and scalable product development.

      • Turn challenging workflows into simple, usable, and elegant experiences.

      • Design elegant user interfaces that solve the problems of our customers while balancing the needs of the business.

      About You

      • 5+ years in a digitally-focused design role.

      • Experience with Sketch or Figma for UI design and Photoshop / Illustrator (or similar) for brand assets.

      • You work with Scrum/Agile/iterative design process, AB testing, and KPI measurement for UX.

      • You have a track record of building exceptional and engaging user experiences for both apps and the web, ideally for e-commerce brands.

      • You are passionate about design systems and well-versed in data-informed product design and development.

      • You're energized by hands-on work: sketching concepts, defining flows, building prototypes, or polishing final designs.

      • You're always looking to hone your design instinct through user feedback, user research, contextual interviews, and competitive/analogous research.

      • You have the communication skills and experience collaborating with cross-functional partners.

      • You're unafraid to change your opinion in the face of new information or understanding of the product goals - you have strong beliefs, but open-minded.

      How to Apply

      To apply email [email protected] with your resume & portfolio. Unfortunately, we can only accept US applicants at this time.

    • Zapier (North America Preferred)
      2 days ago

      Location:  Remote, North America preferred

      Hi there!

      We’re looking for our first Senior Art Director to lead, explore and evolve Zapiers brand and identity. Reporting to the Senior DIrector of Design and “dotted line” to the Senior Director of Integrated Marketing,  you’ll define brand attributes, manage and hire visual designers, and partner with our product design teams to ensure consistent creative representation of our brand.

      Previous work with SMB/VSB customers and cloud based software providers a strong plus.

      If you’re interested in driving your career at a fast-growing and profitable company, read on.

      We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.

      Our Commitment to ApplicantsCulture and Values at ZapierZapier Guide to Remote WorkZapier Code of ConductDiversity and Inclusivity at Zapier

      Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      About You

      You have a deep passion for Design and Brand. You have 8+ years working in design roles at agencies or technology companies.  Preference for experience in B2B products targeted at the small business market.

      You’re a big picture thinker who can also get down in the details.  You are able to set the strategic agenda to help Zapier win over the long term.  You comfortably navigate across levers in a full marketing mix, designing appropriate solutions for each opportunity.  You truly feel ownership over the customer, consumer, and user experiences - driving initiatives through relentless advocacy and being “all in” on helping to develop, influence, and measure execution.

      You’ve worked on or led Brand redesign process. You live and breathe brand and its extension into all aspects of the company.  You have worked on or led the process of development of a company brand identity, extending to guidelines for all aspects of the brand including product, marketing, advertising, social, events, communications and internal use.

      You’re a problem solver at heart.  Your are a hypothesis driven problem solver who tests theories with data and can quickly identify levers/sources of value.  You know how to pull insights from data and develop an organizational framework to help build/uplevel the function.

      You’re a skilled manager, mentor, and coach. You have led teams of 3+ and realize the best way to grow a team is by helping them to grow themselves. You're able to effectively share your experience and provide a clear framework for growth, while managing to objectives and ensuring quality deliverables.

      You’re committed to being an awesome teammate.  You love to work with cross discipline marketing and stakeholder teams to drive planning, customer and partner focused design and execution.  You can effectively build relationships across the organization as an advocate for customers while managing stakeholders to bring the organization along on the journey.

      You make good use of data. Passion for incorporating analysis/data as a feedback for learning and development of your teams work.  Skill at using data to unearths tangible insights or key learnings to drive team-wide decision making. You are able to frame your solutions for others and turn your approach into organizational frameworks, influencing broader design analysis and a repeatable approach to drive execution.

      Things You’ll Do

      • Lead the overhaul of our brand to reflect our company’s vision and position in the market — creating a unique, memorable identity that lives in harmony in our product, communications, partnerships, marketing, support and advertising programs.
      • Build an internal creative and brand team that serves all marketing and product initiatives
      • Define brand attributes and ensure brand consistency across the customer experience, working closely with Marketing, Design, Product, and Executive teams
      • Manage and hire team members focused on key capabilities: design, illustration, photography, and video, and jump in to help in these areas as we scale our team
      • Evangelize the Zapier brand internally, so every employee can be an ambassador
      • Work closely with marketers, writers, and product designers to ensure all customer-facing work furthers the brand and overall creative direction
      • Tell Zapier's story. Explain how our product adds value and solves problems, using language that resonates with the audience you're trying to reach
      • Travel 5-10% of the year to our bi-annual company retreats based in North America
      • As a part of our All Hands Support initiative, help customers have the best possible experience with Zapier

      About Zapier

      For the past eight years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

      We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

      We believe that with the right tools, you can have big impact with less hassle.

      We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

      We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

      The Whole Package

      Location: Remote

      Our team of 200+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

      Compensation:

      • Competitive salary (we don't use remote as an excuse to pay less)
      • Great healthcare + dental + vision coverage*
      • Retirement plan with 4% company match*
      • Profit sharing
      • 2 annual company retreats to awesome places
      • 14 weeks paid leave for new parents of biological or adopted children
      • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
      • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
      • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

      *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

      Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

       
    • 4 days ago

      Are you a WordPress Website Designer and Developer who loves the idea of building WordPress sites from templates? Exposure Ninja is looking for a WordPress Website Developer to work on builds for our amazing clients. 

      You’ll communicate with our Project Managers, answer internal dev questions and build simple WordPress websites with an already installed theme. You’ll be answering questions and talking to Project Managers everyday, so you MUST have impeccable English and be super organised. 

      What Exposure Ninja can do for you:

      Work flexible hours, from a remote position, on varied and interesting ad hoc development tasks across different client websites. Become a Website Designer and Developer at Exposure Ninja.

      What You’ll Be Building:

      Our Lead Generation websites are template-based WordPress websites. They contain our recommended CRO elements to help the client generate leads. You will work alongside one of the Website Project Managers who will speak to the client. They will feed all the relevant information to you to deliver the WordPress website.

      You will be responsible for the look and the feel of the website. You will be able to put your own creative stamp on each website that you create but will need to deliver to the client’s spec. First impressions count so each website has to be high quality. 

      We’re looking for WordPress Ninjas who can complete a high-quality 10-page template website build in 5 working days. Fast turnaround times are essential! You need to love blazing through a project. 


      Our ideal Website Developer will do the following:


      Communicate directly with Project Managers to complete ad hoc dev tasks

      Be able to build WordPress websites on a premade template

      Make changes to existing client websites when requested

      Ensure all webpages and updates are mobile-friendly

      Complete projects and tasks with fast turnaround

      Build high converting landing/sales pages based on CRO principles

      Configure plugins to achieve website functionality

      Resolve and troubleshoot WordPress websites

      Set up client email accounts 

      Install Google Adwords tracking codes

      The skills we’re looking for:


      Solid and proficient experience in WordPress website building and troubleshooting

      Exceptionally keen on details and thorough in doing quality checks of his/her own work

      Ability to alter and code WordPress websites

      Understand conversion principles (CRO) in website design and functionality

      High initiative to solve problems and find solutions

      Excellent communication skills — both verbal and written

      Native or fluent English — both verbal and written

      Available to work within UK hours on 3 days a week to communicate with the team

      Ability to work independently, make decisions and feedback to the teams

      We are hiring on a fixed price, pay per project basis. Each project price is calculated depending on how many pages and how many hours it’s going to take to complete. 

      How to Apply:

      Please give 3 examples of responsive WordPress websites or web pages / landing pages that you have built. It’s important that the websites look modern and professional and are mobile-friendly. 

      We want someone who takes pride in their work and is committed to being the best dev they can be. Please make sure your examples reflect this.


      Hours:

      We’re looking for a WordPress Website Developer available to work around 30 hours per week. Due to the project nature of this position, your hours may vary depending on the work available. Projects will be provided and may vary in size. You must be available to work at least 4 hours per day UK office hours Monday-Friday.


      To apply for this role, please send your CV to [email protected] and [email protected] 

    • We’re looking for someone to join our design team as a Motion Graphics and Animation Designer to help us bring illustrations and other visual content to life in our marketing and support videos.

      You will have the opportunity to work on a variety of projects, from shareable loops for our social media, to educational videos that help our customers learn more about 1Password and how to use it. As part of our design team, you’ll work with our in-house illustrators, as well as regularly collaborating with the audio/video team.

      What we are looking for

      • 2+ years working with motion graphics, 2D & 3D animation.

      • An understanding of brand style, tone, and how to bring screen recordings and a digital product to life.

      • Expertise in Adobe Creative Cloud, specifically After Effects, Premiere, Illustrator, and Photoshop. Bonus points for Cinema 4D.

      • Familiarity working with vector graphics in Sketch.

      • Experience working with design handoff and versioning tools such as Abstract and Zeplin.

      • A strong portfolio that demonstrates fluency with looping animations, animations set to voiceovers, and animations that include recorded screen elements.

      • An attitude of excellence and quality in your work, balanced with timely delivery of content in a fast-paced, often-changing environment.

      • Excitement about creative trends, styles, and processes within animation.

      What you can expect

      Month 1

      • Review the tools and platforms that 1Password uses, and familiarize yourself with the style and format of our created content.

      • Take part in regular calls to discuss workflows and review designs amongst peers.

      • Begin to take on tasks that will help you to learn and grow within the 1Password style.

      • Speak with our customers to understand more about the people who use 1Password.

      Month 3

      • Act as a design resource to others in the organization, taking briefs from team leads and creating elements as needed. Often these will have tight deadlines.

      • Work with existing teams to identify outdated content and suggest changes or updates.

      • Start expressing your own creative voice: you’ll get the opportunity to give your own creative input and suggest content we should be creating in the future.

      Month 6

      • You’ll be fully up to speed and a key part of the design and video teams, taking ownership of areas that interest you and pushing their quality forward to create even better content.

      • As you grow into the role, you’ll be offering constructive feedback to peers on the team and helping them grow and develop alongside you.

    • Formidable Forms (US only)
      6 days ago

      As a UI / UX Designer at Formidable Forms, you will be responsible for transforming ideas into beautiful “user-focused” designs that are optimized for conversion and ease of use.

      Responsibilities

      • Generate creative ideas for a beautiful and enjoyable user experience.

      • Iterate and ship ideas quickly.

      • Juggle multiple projects and timelines.

      • Here are some skills that will come handy:

      • Excellent communication to make sure nothing slips through the cracks.

      • Creative thinking with an eye for visually attractive design.

      • Comfortable working with minimal direction.

      • Confident in accepting critical feedback without taking it personally.

      • Curiosity and desire to learn and grow your skills.

      • Passionate about leaving your mark on the web for all to see.

      • Take pride in the quality and craftsmanship of your work rather than just doing it to get it done.

      • Minimum 5+ years work experience.

      • Absolute proficiency in Adobe Creative Suite and standard design software.

      • Excellent wireframe skills to break down big ideas into easy to use interfaces.

      • Understanding of web design and typography trends, browser compatibility issues, and web design constraints when it comes to speed.

      • OCD in your attention to small details.

    See 59 more Design jobs
  • Marketing / Sales (68)

    • We are: Shogun, a powerful page builder and AB testing platform for eCommerce stores. We were in the Winter 2018 batch of Y-Combinator, and we have over 10,000 active paying clients!

      We’re looking for a Director of Business Development to lead our Enterprise Sales, Agency Channel Partnerships, Technology Channel Partnerships, and Sales Ops/BDR teams.

      This role is ultimately responsible for the revenue driven by those initiatives/teams. We’ll empower you with a strong budget for sales technology, talent, event sponsorship, etc.

      Responsibilities:

      • Guide business development and sales strategy and execution at Shogun.

      • Own Key Results for 4 teams: Enterprise Sales, Agency Channel Partnerships, Technology Channel Partnerships, and Sales Ops/BDR.

      • Grow and manage aforementioned teams by hiring motivated individual contributors who produce results.

      • Drive enterprise contract revenue, affiliate program revenue, and revenue/leads from technology partners.

      • Budget for team headcount, conferences, event sponsorship, partner and client meetings, BD team SaaS, etc.

      We’re looking for someone with:

      • 7+ years of sales and business development experience, with a track record of exceeding revenue goals.

      • 5+ years experience in SaaS, eCommerce, or web design/dev agencies industries.

      • 3+ years of experience managing sales or business development teams, with a track record of exceeding revenue goals.

      • Data driven approach to strategy and decision making.

      • Fluency with sales SaaS tools, and understanding of integrations, sales tech ops etc.

      • Meticulous attention to detail; especially in regards to CRM and email campaign data integrity.

      • Experience with startups/navigating nascent sales channels is preferred.

      We offer:

      • Competitive compensation

      • Equity

      • A skilled team that is fun to work with

      • The flexibility that comes with a remote organization

      • The opportunity to help build the business development side of a company from the ground up

      Sounds interesting? Please submit:

      • Your resume.

      • Your LinkedIn profile

      • A short introduction.

      Please note: -Our team is fully distributed and global (check out our team page!). We have no office. You should be comfortable with remote work.

    • Knowable is a first-of-its-kind audio learning platform and library of original, expert-led audio courses. We create immersive, screen-free learning experiences that help people get inspired, learn new things, and accomplish their personal and professional goals. Knowable is built by a distributed team of audio lovers and lifelong learners and is venture-backed by Andreessen Horowitz, Upfront Ventures, Initialized Capital, and First Round Capital, among others.

      We’re seeking a Director of Organic Marketing to take ownership of Knowable’s non-paid marketing and user acquisition initiatives.

      While Knowable is a fully remote company, applicants in Los Angeles or Pacific Time Zone are strongly preferred.

      What you’ll do:

      • Take ownership of marketing strategies across all non-paid channels, including email, newsletter, blog, SEO, social, and content.

      • Rigorously analyze campaign results and optimize growth strategy accordingly.

      • Lead user and market research initiatives and work with our Product and Business Development teams to translate customer data into action items.

      • Hire and manage teams to produce beautiful, persuasive marketing assets.

      • Set standards for strategy, planning, analysis, and recurring execution.

      • Share weekly performance reports with the entire team and provide actionable recommendations.

      • Stay up to date on competitive landscape and identify areas of opportunity.

      • Deliver projects on time and with integrity.

      • Work closely with Director of Paid Marketing to optimize both paid and non-paid marketing efforts.

      • Be a thought leader and contribute to a culture of learning and high achievement.

      What you’ll bring:

      • 2+ years of organic marketing and analysis for highly-relevant B2C businesses.

      • Data-driven decision maker experienced in A/B testing and conversion analysis.

      • Fluency in brand communications.

      • Expert presentation skills and an obsession with brand, design, and language.

      • Outstanding copyediting and proofreading skills.

      • Ability to self-direct and drive projects from strategy to execution.

      • Entrepreneurial mindset and willingness to adapt to new conditions on short notice.

      • Deep understanding of media landscape and popular culture and an ability to forecast trends.

      • An aversion to conformity + desire to create category-defining creative.

      • Interest in the podcast, audiobook, and media businesses.

      What you’ll get:

      • Opportunity to be on the ground floor of a venture-backed team building a socially positive brand.

      • Equity compensation.

      • Freedom to work from anywhere in the world. We care about results, not facetime.

      • Monthly stipend for gym, phone, and co-working space.

      • Flexible vacation policy.

      • 100% covered medical, dental, and vision insurance.

    • Director of Business Development

      Automattic, the company behind WordPress.com, Jetpack, WooCommerce, and Tumblr is looking for an exceptional Director of Business Development to join WooCommerce’s Partnerships team. 

      As Director of Business Development, you will identify, assess, and prioritize new business opportunities; evaluate and recommend partnerships; work with engineering, product, and marketing to develop and manage integrations; and oversee the long​-term success of partnerships at WooCommerce.

      Like all positions at Automattic, you’ll work remotely, and can be based wherever you live.

      Responsibilities:

      • Identify, negotiate, and oversee strategic partnerships that increase the distribution of our products and generate revenue, as well as strengthen our product offering through technical integrations.
      • Contribute to developing vision and goals for partnerships at WooCommerce, and execute on the plan for growth.
      • Design processes that enable the team to scale, from standardizing common deals to implementing reporting on metrics that track our progress against our goals.
      • Collaborate with marketing, product and engineering teams across WooCommerce to ensure success.
      • Scale the partnerships function at Automattic and collaborate with other partnerships divisions across Automattic.

      Requirements:

      • 8+ years of experience, at least four of which that involve negotiating, building, and maintaining technical partnerships and integrations.
      • Sound knowledge of the eCommerce ecosystem.
      • Strong analytical skills, including the ability to model business opportunities and assess trade-offs.
      • Experience working cross-functionally with legal, engineering, and marketing teams
      • Highly self-​motivated and able to work with significant autonomy.
      • A passion for open source technology and an understanding of CMS, SaaS, and hosting environments preferred.

      Does this sound interesting? If yes, let us know what you can contribute to the team. We are lucky to receive hundreds of applications for every position, so try to make your application stand out in your application letter by telling us why you’d like to join Automattic.

      Curious who else works at WooCommerce? Please meet Maria Scarpello and Doug Aitken!


      Diversity & Inclusion at Automattic

      We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion

       

      Work With Us

      All Jobs Require

      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
    • 3 days ago
       
      Remote, US West

      About the role

      Executive Business Administrators at GitLab accomplish an array of tasks by toggling seamlessly between various systems including G-Suite, Slack, Expensify, Zoom, and GitLab, while staying focused on prioritization and escalating urgent issues. We’re searching for a self-driven, collaborative, and agile team member who is experienced in managing multiple priorities, juggling various responsibilities, and anticipating executive needs. The ideal candidate will be exceptionally organized, enjoys organizing for others, has a deep love of logistics, and thrives in a dynamic start-up environment.

      Executive Business Administrator

      Responsibilities

      • Support GitLab’s Sales Leadership Team across various time zones including but not limited to: VP of Field Ops, VP of WW ENT Sales, VP of Customer Success, VP of Commercial Sales, VP of Alliances, VP of Global Channels
      • Manage complex calendar including vetting, prioritizing and providing recommendations
      • Total travel coordination including air and ground transportation, hotel reservations, security, visas and other travel documentation
      • File expense reports and track reimbursement status
      • Manage projects, internal and external meetings and departmental events (e.g. team off-sites) from budget planning and contracting through logistical coordination. Including partnering with Sr. EBA’s and Corporate Events team on large scale sales events.
      • Liaise effectively with EBA counterparts and build strong working relationships with a wide range of company stakeholders at all levels
      • Partner with PeopleOps, IT and Security to resolve any logistical issues
      • Assist the full life cycle of recruiting including booking interviews, liaising between the hiring team and the candidate, and coordinating onboarding of new hires
      • Maintains and tracks manager and teams project list and goals
      • Attend team staff meetings, track agenda and assist VP’s to keep team on course
      • Provide coverage for other E-Group EBA's
      • Work flexible hours to support international business meetings. Some travel will be required 
      • Serve as a helpful knowledge base for team members within the department(s), especially for processes and procedures, and provide assistance in a hands-on, proactive manner
      • Continually improve processes and procedures to reduce work time and cost without compromising work quality 
      • Provide general project support as needed including ad-hoc reporting

      Requirements

      • Minimum of 2 years of executive administration supporting more than one executive
      • Successful history of managing the calendars, expenses, and travel of multiple executives
      • Experience predicting, prioritizing, and assisting an executive’s workload
      • Extensive technical skills in Google Suite, Zoom, Slack, and Expensify
      • Event coordination and creative event planning experience
      • Must be proactive and able to deal with ambiguity, prioritize own work and resources, and juggle multiple tasks in a manner transparent to the team, and work independently to achieve results with a high degree of accuracy
      • Exceptional communication and interpersonal skills and ability to interact autonomously with internal and external partners
      • Maintain the confidentiality of highly sensitive material with tact and professionalism
      • Demonstrated ability to adopt technical tools quickly (i.e. terminal, text editor)
      • Possess an ability to multitask and prioritize in a dynamic environment
      • Superior attention to detail
      • Excellent written and verbal English communication skills
      • Able to work collaboratively with EBA's at various levels across the organization
      • An orientation towards team success
      • Experience in a start-up environment preferred
      • Experience working remotely preferred
      • A sincere willingness to help out
      • A passion for GitLab and for contributing to an exceptional work culture 
      • Successful completion of a background check.

      Compensation

      To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

       
    • 4 days ago

      We are looking for a marketing full stack developer to rapidly evolve our corporate website. You’ll be part of the marketing department that’s responsible from conception to deployment.

      As a marketing full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design, marketing and utility.

      If you’re also familiar with Agile methodologies, we’d like to meet you.

      Your responsibilities:

      • Work with the marketing team and product managers to ideate on corporate website changes and blog posts

      • Build the front-end of our corporate website through appealing visual design

      • Develop, manage and maintain well-functioning web apps (landing pages, contest pages etc.)

      • Ideally marketing experience with sending newsletters, google analytics, sales CRMs, marketing automation

      • Formatting blog posts in markdown

      • Test software to ensure responsiveness and efficiency

      • Troubleshoot, debug and upgrade software

      • Create security and data protection settings

      • Build features and applications with a mobile responsive design

      • Write technical documentation

      • Work with data scientists and analysts to improve software 


      Your requirements:

      • Proven experience as a full stack developer or similar role (2-3 years of experience)

      • Experience developing web applications

      • Familiarity with common stacks

      • Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript)

      • Knowledge of multiple back-end languages (e.g. PHP) and ideally Grav

      • Knowledge of versioning with Git

      • Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design

      • Excellent communication and teamwork skills

      • Great attention to detail

      • Organizational skills

      • An analytical mind


      Your benefits:

      • Working full-time remotely

      • Monday - Friday working days

      • Trips to team meet ups are paid

      • Vacation (needs to be defined with BlueGrid)

      • Teammates from countries all over the world

      • Great company culture

       

      Our mission

      SecurityTrails strives to make the biggest treasure-trove of cyber intelligence data readily available in an instant. We work relentlessly to empower experts so they can thwart future attacks with up-to-date data, proprietary tools, and custom solutions.

      A Security Beast Built Bit By Bit

      We started because we were tired. Tired of combing through domain lists and forensic data manually, tired of searching through numerous sites for all the data we needed. We patiently waited for the perfect tool, but it never came. Our solution had to be vast, fast, and able to update daily — so we assembled a talented team and built it from scratch.

      SecurityTrails was founded in June 2017, and from the very start it was decided that it would be a fully remote team. What began as a team of three people based in the US has grown into a team that currently counts 19 individuals. And that’s not even taking into account the number of contractors we work with, living and working across the entire globe.

    • Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to decision-makers in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

      Customers and users across the globe use Planet's data and machine learning-powered analytics to develop new technologies, drive revenue, power research, and solve our world’s toughest challenges.

      As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

      We have a people-centric approach toward culture and community and we are iterating in a way that puts our team members first and prepares our company for growth.

      Join Planet and be a part of our mission to change the way people see the world.


      The Role:

      Our Sales Executive will field, qualify, and transact on a diverse set of pre-existing and incoming leads for our APAC region. The ideal candidate is a self-starter, independent thinker, and can think laterally to bring our data into new market segments. You will target the following sectors: government accounts, defense & intelligence and partners. You will identify, qualify, negotiate and close large-scale complex deals and drive sales revenue targets. Most likely, you have a technical understanding of geo-spatial imagery products. Above all else, enjoy our unique value proposition by simplifying complex commercial challenges and explaining why and how our geospatial data can address them.  

      You will develop an extensive pipeline of new sales leads, provide product and sales demonstrations to prospective customers and formulate appropriate business relationships with accounts. 


      This is what a typical week would like for you:

      Prospect and develop business relationships, close sales and manage customer expectations as the company grows

      Identify channel and reseller relationships to expand market presence, seek out new partnerships as needed

      Manage proposal generation and pricing work as needed

      Sales operations duties as required

      Must Haves:

      3-5 years of related experience in international sales in the APAC region

      Sales experience in the governmental sector along with a demonstrated track record of success

      GIS / remote sensing experience or related field

      Understanding of the nuances of sales cycles and how to navigate through the channels

      Ability to source, sell, co-sell and close large deals; carrying quota and closing should be familiar concepts

      Success in acting as a bridge between the company and its current market and future markets

      Efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.

      Excellent communication skills, including multiple languages

      Self-starter, able to work independently under tight deadlines in start-up environment

      Strong judgment and decision-making skills

      The ability to interact successfully across cultures

      Negotiation and persuasion skills

      Critical thinking and creative problem-solving skills

      Nice-to-Haves:

      Vertical specific expertise a strong plus (agriculture, commodities, energy, insurance, forestry, govt sales)

      Product development & product positioning experience

      Sales Ops experience (CRM, collateral development, pipeline tracking, etc)

    • Superside is looking for a Marketing Operations Manager to join our amazing remote-first company. As an integral member of the Marketing team, you will be responsible for ensuring that our marketing and sales processes are efficient and effective.

      Reporting to the VP, Marketing, success in this role will be measured by your ability to effectively utilize our marketing technology stack and improve the operational efficiency of the team. You will have a keen eye for “the funnel”, love the technical parts of marketing, and have the ability to keep track of all the little details that make a campaign a success. 

      YOUR RESPONSIBILITIES: 

      Marketing technology stack and Marketing Automation ownership:

      • Evaluate, purchase and lead the implementation of new marketing technology that can enables Superside to grow its business faster and more efficiently

      • Manage our entire MarTech stack as well as our main Marketing Automation system and its integration with Salesforce

      • Serve as the primary marketing automation administrator; overseeing the development, implementation and the ongoing management of its processes

      • Create documentation that guides the marketing team in their use of marketing software tools

      • Train the marketing team on marketing software tools.

      • Audit use of marketing software tools with an eye towards continually improving how they are configured.

      • Manage our marketing automation tool and take ownership of email deliverability, management of segments and lists as well as our overall email communications strategy with all our customer and prospect constituents. 

      2. Data, reporting and analysis: 

      • Establish KPIs for all programs, develop forecasts, and track performance.

      • Ensure we have processes in place that facilitate accurate data collection

      • Use a combination of Google Analytics, Google Tag Manager, Mixpanel, Hot jar and Salesforce to own and track our marketing efforts across multiple products and channels

      • Building and maintain our Marketing dashboard (in Salesforce, Redash or Google sheets) along with monthly forecast/pacing

      • Own and support the team across all areas of marketing attribution throughout the full sales funnel

      • Measure the ratio of customer acquisition cost to customer lifetime value, by marketing channel and/or offer

      • Lead the creation and implementation of best practices for marketing database cleanliness 

      3. Lead management lifecycle:

      • Work with Marketing and Sales to define and refine the lead management process: customer lifecycle stages, lead statuses, contact statuses, account and contact types. 

      • Work with Sales to set up the proper integrations between Hubspot, Salesloft and Salesforce 

      • Become the defacto ‘go to’ for our SDR team lead in order to help build and maintain rules of engagement, lead routing rules, various data workflows etc

      • Run regular lead to call-booked analysis and help identify the gaps in the marketig and sales funnel

      WHAT AN INCREDIBLE CANDIDATE LOOKS LIKE:

      • 3+ years hands on experience in marketing campaigns and operations in a digital business, with significant experience in marketing automation and CRM

      • Knowledge of email marketing best practices

      • Excellent understanding of data and the ability to analyze to drive actions, including experience with tracking and measurement tools like Google Tag Manager, Google Analytics and Mixpanel

      • High degree of flexibility and ability to navigate ambiguity

      • Desire to roll up your sleeves, execute, and create process within a growing company

      • You're self-motivated and will constantly seek out ways to help the company our marketing efficiency.

      • You're a good communicator. You can explain your vision and share thoughtful feedback.

      WHY JOIN US:

      • We are a global company with 3000+ clients across the world

      • Work from anywhere in the world 

      • Earn a competitive salary 

      • We value employee development; if you want to grow, we are the team for you

      • We function in a trusting environment, while seeking the truth in an ego-free manner. 

      • ABOUT SUPERSIDE:

      Superside is an always-on design company that delivers great design at scale to enterprise teams — from everyday production work to large-scale strategic design solutions. By combining design workflow technology with top design talent and an instant and fully-managed process, Superside makes design hassle-free for customers including Cisco, Amazon, HP, Airbus, L'Oreal, Tiffany & Co., Santander and more. 

      Trusted by 3,000+ businesses, Superside is backed by Y Combinator, Slack Fund, Freestyle Capital, High Alpha Capital and Alliance Ventures. The company is headquartered in Palo Alto, CA with designers located all around the world spanning 58 countries and 19 timezones.To learn more, visit www.superside.com. 


    See 61 more Marketing / Sales jobs
  • Product (63)

    • Bold Penguin (US only)
      Today

      We didn’t create Bold Penguin because commercial insurance is broken. It isn’t. But as the world has gotten more connected and digitized, commercial insurance lags behind—creating a fragmented landscape where businesses, agents, and insurance companies struggle to interact in a smooth and easy way. That’s why we’ve built a highly efficient exchange that cuts the friction out of commercial insurance by connecting everyone to the right quote in record time.

      Powering the world of insurance is no small feat, so we’ve brought on a team that's not only incredibly talented, but also passionate about our potential to upgrade the entire industry. As more and more companies big and small depend on our technology to operate in the commercial insurance space, we’ll need the best talent all around to support our growth. That’s why we’re looking at you (yes, you!) to make a bold move and join our adventure.

      YOUR ROLE

      We’re seeking a product manager to be the CEO of our commercial insurance exchange. This person will work with leadership, engineers, designers, and sales to build the future of commercial insurance.

      WHAT YOU'LL DO

      • Work across sales, marketing, engineering, and customer success to deliver elegant and delightful user experiences that solve complex problems.

      • Define and shape our commercial insurance exchange product, documentation and onboarding.

      • Distill complex problems into actionable chunks and oversee their delivery from ideation to launch.

      • Prioritize initiatives to achieve company goals and KPIs.

      • Exemplify strong organization and attention to detail.

      • Leverage strong written and verbal communication skills.

      SKILLS AND QUALIFICATIONS

      • 5+ years relevant experience in a product management role for SaaS solutions, B2B software or insurance industry.

      • Exceptional communication skills; experience building relationships across leadership, engineering, marketing, sales, and customer success.

      • Ability to manage people and time to meet aggressive deadlines.

      Bold Penguin believes in inclusion. That’s why we’re proud to be an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, beak size, or inability to fly.

      To learn more about our results-focused culture and employee-focused perks, read more on our careers page.

    • Yesterday

      ABOUT THE ROLE:

      We're looking for a Vice President of Product to take full responsibility for the success of the existing include.io platform, new, and future product development spanning customer development, design, code, delivery, as well as metrics and revenue goals. This is an amazing opportunity to lead a team that drives everything our members and customers see and use every day. You’ll formulate strategy and implement product changes that drive our goals, and as part of the leadership team, you’ll identify and set those goals. As VP of Product, you’ll report directly to the CEO while taking full control over our product culture and team. You’ll directly manage the existing include.io product team, including hiring new team members, while also managing new products, projects, and cross-functional teams directly.

      YOUR DAY TODAY:

      • 1 | Team Management | Managing a team of motivated developers and designers; helping them define and execute strong product plans that support the business, giving them clear and actionable feedback, and supporting their career growth.

      • 2 | Product Management | Own the technology roadmap and product strategy with a focus on user growth, retention, and user engagement perspective. Translating customer needs into features and then prioritizing those features. You'll be managing the health of the product, planning the future of the platform to meet our business objectives and targets. You will manage internal and external resources to meet those goals and work with designers, developers, and data to get those projects successfully completed.

      • 3 | Customer Development & Research | Talking with our members and customers to learn what they want and what is missing in our products, and leveraging a data-driven approach to capturing and measuring their feedback.

      • 4 | Product Design | Work with UX, to translate customer needs into features. Plan those features as projects. Design the screens and interaction needed.

      • 5 | Brand and Marketing Support | You'll become the go-to expert for detailed information on our product and you’re the guardian of our brand. You’ll support marketing’s effort in clearly communicating our product features and benefits.

      YOUR EXPERIENCE:

      • 4+ years of experience in software product management, with an expertise in building web-based or SaaS products

      • Hands-on experience in UX Design and User Research

      • Proven success leading a team of high-performing developers

      • Empathetic and clear communicator to teammates, stakeholders and our customers

      • Process Oriented - You have a well-defined product management process and you can run that process from start to finish – from user research to product roadmaps and prototypes

      • Player Coach – You can guide others in their work even better than you can do it yourself

      • Close alignment between our business goals and design decisions

      • Lots of autonomy, ownership, and creative freedom

    • Note: this role has a slated start date of January 2020.


      Fastly helps the world’s most popular digital businesses keep pace with their customer expectations by delivering fast, secure, and scalable online experiences. Businesses trust Fastly to accelerate the pace of technical innovation, mitigate evolving threats, and scale on demand. Founded in 2011, Fastly powers online destinations including Airbnb, GitHub, Alaska Airlines, Pinterest, Vimeo, The Guardian, and The New York Times.


      The worldwide cloud services market is projected to grow rapidly to $236 billion in 2020, according to Forrester, Inc. As more and more businesses move operations to the cloud, Fastly is well positioned to continue increasing CDN, cloud networking and cloud security market share with edge cloud services that reach beyond content delivery.


      We’re building a better Internet. Come join us.


      Technical Program Manager, Operations


      Fastly is looking for a Technical Program Manager to work with our TechOps team to drive execution of tactical workloads focused on increasing availability and reducing vulnerabilities and risk on a day to day basis. You will be responsible for helping teams improve monitoring, vulnerability, risk, incident and problem management processes for Fastly daily. This position reports to our Senior Technical Program Manager, TechOps and Security.

      You are a leader and facilitator at Fastly. You will not only have TechOps resources at your disposal, but all of engineering on your side in the constant work of making our applications, our infrastructure and the internet a better place. You will also be held accountable for streamlining processes and de-risking projects by working with your counterparts on other teams and ensuring the TechOps teams are firing on all cylinders. You are critical to our success!


      This is a role which has high impact on human lives. We provide a supportive environment with friendly teams and where you can learn and develop. We check our egos at the door. You’ll make sure our customers benefit from services built to the highest standards in the industry. We are a global, distributed team with the dedication and tools in place to make it work.


      What will you do?

      Participate in regular kanban and sprint planning and burn down, helping teams remove blockers, manage dependencies and resolve prioritization conflicts.

      Work with teams during interval planning to ensure that mechanisms are built to accurately track and status deliverables during execution periods.

      Ensure timely updates on Objectives and Key Results from teams, report on current vulnerabilities and problem backlogs, and progress therein.

      Partner with TechOps, Security and Infrastructure delivery teams to learn from incidents and identified vulnerabilities to constantly improve our availability and security postures.

      Participate in executing on roadmaps for architectural and process changes focused on increasing availability and security of our platform.

      Instill discipline and consistency within the TechOps team in terms of operational best practices and documentation.


      Who will you work with?

      Technical Operations, security and incident management leadership.

      Operations and infrastructure teams.

      Reliability engineering teams.

      Software development teams.

      Network engineering.

      Infrastructure/data center operations team.

      Client-facing teams.

      What we’re looking for:


      Significant experience with issue and project tracking systems, such as Jira and Zendesk.

      Lean towards action, execution and incremental improvements.

      Comfortable with change, multi-tasking and managing priorities with exceptional organizational skills

      Self-motivated and proactive to maintain momentum and progress.

      A shown collaborator who can execute whilst building strong relationships.

      Focus on the customer experience and business needs first and foremost.

      Moderate experience as a technical program manager in infrastructure, cloud or SaaS environments.

      Moderate operational and technical understanding. Able to actively participate and contribute to operations process and technical discussions for large scale distributed services.

      Ability to integrate experiences and training to learn new technological paradigms.

      Strong analytical and communication skills, a risk mitigation mindset and in possession of appropriate levels of urgency.

      Strong sense of ownership. Actively remove program obstacles, and be willing to go above and beyond to chase down loose ends that lead to successful product delivery.

      Focus on results and outcome, not just process.

      Why Fastly?


      We have a huge impact. Fastly is a small company with a big reach. Our customers have a tremendous user base, and we support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their hearts with others so we can help lend a supportive hand.

      We love distributed teams. Fastly’s home base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is part of our DNA.

      We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits, like generous parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).

      We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful — every day.

      We are passionate. Fastly is chock full of passionate people and we’re not “one size fits all”. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they’re passionate about.

      Fastly provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status. 


      Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

    • 3 days ago

      Formstack, transforming the way you collect data and put it to work, is looking for a Product Manager to add to the team.

      Formstack is a 13-year-old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a work environment that is flexible and provides great freedom for those who can perform. We are seeking people who demonstrate an ability to work effectively with individuals from diverse cultures and backgrounds.


      Who You Are:


      As a Product Manager at Formstack, you’ll be at the center of business, customer needs, and internal stakeholders. You will own a key part of the business to ensure we’re delivering value to our customers and impacting the market. You will work closely with a cross-functional team to clearly identify customer needs and ensure the team delivers solutions that our customers want and need.


      What You’ll Do:


      You will identify new opportunities to grow product revenue and customer value via quantitative research, customer conversations, internal conversations, and reviews of industry best practices. You will collaborate with the rest of the product team, with stakeholders, and with design and development to build a prioritized roadmap of opportunities. Ultimately, you will own the end-to-end success and quality of projects from requirements definition through design, development, launch, and post-launch analysis.


      How You Will Succeed:


      You like to talk to customers and understand their pain points so we can solve them.

      You thrive where data science, code, and market strategy overlap, and understand the nuances of business intelligence and financial forecasting.

      You love data-based decision making but also love solving customer problems.

      You are adept at prioritizing, decisive when organizing and are great at communicating both with ease.

      You see problems as opportunities and proactively develop the knowledge and skills needed to solve those problems.

      You enjoy iterating, assessing, tweaking, and trying again.

      You enjoy working with cross-functional teams.

      You never stop pushing towards clarity and delivery.

      What We Are Looking For:


      At least 2 years experience as a Product Manager (or be crazy ambitious and talented)

      A track record of successfully launching and growing software products and services

      Have led cross-functional or cross-platform efforts and are a clear communicator to tech and non-tech stakeholders

      Ability to proactively grab data and turn it into an insightful story

      Ability to manage multiple concurrent efforts and shift gears often

      Entrepreneurial spirit and experience in a SaaS growth company are highly appreciated

      Bonus Points:


      Experience with:

      Process Automation

      Product Marketing

      Product Led Growth

      What Formstack Offers:


      Free health plans, as well as company-paid Dental, Vision, Disability and Life Insurance Benefits for full-time employees.

      Unlimited PTO for all employees

      401k with matching company contribution for full-time employees

      The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job

      Company-paid conferences and extended learning

      Yearly company gathering

      Want to learn more about who we are and what we value? CLICK HERE to hear from some current Formstackers about what matters most!


      Formstack is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.


      All data collected in our application process from resume collection to application questions is used for recruitment purposes only. We will store it in our applicant tracking system, JazzHR, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.


      Thank you for your interest in Formstack!

    • 5 days ago
       
      Remote

      This Product Designer position for our Plan stage group is 100% remote.

      A brief overview:

      GitLab is building an open source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than doubled the size of the Product Design team, and we’re increasing the number of GitLab employees to over 1000 this financial year, too.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, the maturity of our different product categories, check out the details of our past releases, and see an overview of the product vision you’d contribute to when working here.

      As a Product Designer at GitLab, you will be embedded in our Plan stage group. It’s a highly visible area, where you’ll be tasked with improving the experience of our planning tools, enabling our users to manage issues, track their time, and effectively manage their workflow with a tool that adapts to their needs and development processes.

      What you can expect in a Product Designer, Plan role at GitLab:

      • You’ll make the experience of using GitLab's Plan features better. Initially, you'll be tasked with improving how Epics work, how our plan features integrate with 3rd party tools like Jira, and building in charts so users can track burndown and time more effectively.
      • You'll work alongside Product Managers to define and shape our Plan product while enabling our future-focused strategy.
      • You’ll work alongside UX Researchers, Plan other Product Designers, and Engineers to iterate on new user journeys within the GitLab product.
      • You’ll utilize wireframes, prototypes, user flows, mockups, hi-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas
      • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
      • You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.
      • You’ll contribute to our Design System, alongside the rest of the UX team, and the GitLab community as a whole.

      Projects you might work on in our Plan stage group:

      You’ll spend your time collaborating with a cross-functional team, helping build out our time tracking features, kanban boards, and issue tracking tooling. You’ll also contribute to our Pajamas design system.

      You should apply if:

      • You’ve got experience designing developer tooling or complex web applications that are built for highly-technical users.
      • You’ve got some experience working as a Product Designer on project management, planning, or workflow management software.
      • You’ve got experience working on product strategy and product design for a complex enterprise application or SaaS tool.
      • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
      • You want to design for a complex product with technical users who have continually evolving needs.
      • You’ve got a portfolio of work that shows us your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.
      • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
      • You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.

      What it’s like to work here at GitLab:

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe. Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event. Our hiring process for this Senior Product Designer position typically follows five stages. The details of this process and the compensation for this role can be found at the bottom of our job family page.

      Remote-EMEA
    • This position is remote based.

      We're looking for product managers that can help us deliver value by ensuring GitLab is scalable, cost effective, and resilient from an infrastructure perspective.

       We believe developers deserve an intuitive, single application that covers the entire DevOps lifecycle. We believe running tests is just the beginning of automation. We believe deploying your code should be automated and repeatable, and most of all, easy. We believe in pushing the boundaries of best-practices, and bringing these to every developer, so that doing the right thing is also the easy, default way of working.

      We know there are a million things we can and want to improve about GitLab's infrastructure. It'll be your job to work out what we are going to do and how.

      We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

      We recommend looking at our company page and the product handbook to get started.

      Responsibilities

      • Drive the product in the right direction

      -Build an effective roadmap to prioritize important features properly

      -Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on

      -Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product

      -Consider the business impact, ROI, and other implications when taking important decisions

      -Make sound decisions for your product/stage, building trust, and driving clarity across all teams at GitLab and the community

      -Mastery of the competitive and market landscape of their product domain and understanding how this landscape impacts their own product roadmap

      -Ability to clearly document ROI or impact for a given action, feature, or prioritization action

      -Conduct advanced ROI analysis on investment cases to determine if GitLab should pursue them

      • Take an active role in defining the future

      -Contribute to the product vision, together with the Head of Product and VP of Product

      -Create and maintain a vision for your product area

      -Create and maintain the vision for each product category

      -Innovate within your product area by proposing ambitious features

      -Follow innovation in your product area

      -Communicate and evangelize your product vision internally and among the wider community

      -Mentors junior or less experienced Product Managers to quickly bring them up to speed and add value

      -Represents GitLab as a product and domain expert in front of Industry Analysts, customer visits, industry events/conferences, and other events.

      • Manage the product lifecycle end-to-end

      -Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned

      -Be the voice of the customer and the subject-matter expert for your group

      -Contribute to documentation, blog posts, demos, and marketing materials for product features

      -Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application

      -Manage the uncertainty in an efficient way, adjusting plans to new working conditions

      -Manage features and solutions that span multiple stages, and/or benefit other stages

      • Engage with stakeholders in two-way communication

      -Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area

      -Talk to customers and engage with the community regularly

      -Engage with analysts on briefings and product evaluations

      -Work with the entire Product team to share improvements and best practices

      -Have a strong presence in customer advisory boards and other customer feedback forums to fully understand customer pain points and how these can be solved in the future

      -Ability to present to C-level executives both internally at GitLab and externally to customers and prospects

      You are not (solely) responsible for:

      • A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it

      • Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible

      • Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you

       Requirements

      • 5+ years product management experience

      • Excellent written and oral communication skills

      • Ability to think like a CEO to drive success of your product area

      • Fantastic problem solving skills and attention to detail

      • Strong understanding of Git and Git workflows

      • Knowledge of the developer tool space

      • Strong technically: you understand how software is built, packaged, and deployed

      • Passion for design and usability

      • Highly independent and pragmatic

      • Excellent proficiency in English

      • You are living wherever you want

      • You share our values, and work in accordance with those values

      • Strong understanding of DevOps and cloud-native application development

      • Strong understanding of project management and enterprise workflow use cases

      • Bonus points: Significant experience with Kubernetes and Docker

      • Bonus points: experience with GitLab

      • Bonus points: experience in working with open source projects 

    • 1 week ago

      Have you ever wondered what happens inside the cloud?

      Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

      We want people who are passionate about making the internet a safer place for everyone.

      We are looking for a Product Security Engineer to solve large-scale, systemic security problems.  Your work will make our million+ customers and tens of thousands of hypervisors more secure, and will help ensure that DigitalOcean is a respected and active contributor to the broader security community.

      You'll report to the Director of Security Engineering and will work with the rest of DigitalOcean to find innovative ways to make the systems we build as safe as possible.  Your technical contributions could include building central systems for the rest of DigitalOcean engineering to use, developing new testing tools for internal or external deployment, and advising other teams on the best ways to handle new vulnerabilities.

      Our customers trust us with their data and operations, and we take that responsibility seriously. Security at DO means solving incredibly complex problems at a high-scale that have real impact for our customers, our products, and for the larger internet community.

      What You’ll Be Doing:

      • Identify systemic problems in our environment, then develop and deploy security capabilities at scale, using languages such as Go and Ruby, and tools such as Kubernetes, Docker, and Chef.

      • Partner with engineering teams to make sure that we deliver an excellent and secure workflow spanning development, deployment, and production monitoring.  

      • Participate in architecture reviews to identify risks in new systems and prioritize remediation work.

      • Review & triage results coming from existing controls (e.g. bug bounties, image reviews, 3rd party analysis, etc.).  Optimize these systems as necessary.  

      • Advise engineering teams on how to best address individual vulnerabilities in our environment.

      • Coordinate with our SOC to improve the scope of our production monitoring.

      • Participate in outreach to our engineers (e.g. developer training, office hours, internal CTFs).

      What We’ll Expect From You:

      • Demonstrable experience securing large scale environments under very active development.

      • Demonstrable experience collaborating with internal engineering teams.

      • Software engineering experience (you can write robust code with good test coverage and can point to specific examples of projects you’ve successfully delivered in the past).

      Expertise with at least one of the following languages:

      • Go, Ruby, Python, C/C++

      • Working knowledge of modern development concepts (virtualized environments, continuous integration & delivery, containerization), network architecture, and system architecture. 

      • A habit of approaching security problems with creativity and flexibility that incorporates previous internal/external approaches as a data point, not a rulebook.

      • Strong communication skills, both written and verbal.

      Why You’ll Like Working for DigitalOcean:

      We have amazing people. We can promise you will work with some of the smartest and most interesting people in the industry. We work hard but we always have fun doing it. We care deeply about each other and take our “no jerks” rule very seriously.

      We value development. We are a high-performance organization that is always challenging ourselves to continuously grow. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  You’ll need to be great to get hired here and we promise you’ll get even better.

      We care about you. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a monthly commute allowance to make your trips to and from work easier.

      We invest in your future. We offer competitive compensation and a 401k plan with up to a 4% employer match. We also provide all employees with Kindles and reimbursement for relevant conferences, training, and education.

      We want you to love where you work. We have great office spaces located in the heart of SoHo NYC and Cambridge and offer daily catered lunches to keep your hunger at bay. We’re also very remote-friendly—we use Slack to communicate across the company—and all remote employees have the opportunity to onboard in-office and take an all-expenses paid trip to our annual company offsite, Shark Week, to get quality in-person time with the team at least once a year. We also allow employees to customize their workstations to meet their needs—whether remote or in office.

      We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    See 56 more Product jobs
  • All others (60)

    • Bearer is helping developers build the next generation of software.

      As APIs are becoming the building blocks of modern software, being able to rely on them is critical. Some say that APIs are the next big SaaS wave, we just couldn't agree more.

      As engineers, the past decade has seen the emergence of great tools and solutions, helping us build better and more reliable software. But the problem is that as APIs become more universal, integrating them is not getting any easier. On the contrary, we find that when it comes to integrating APIs into our stack, we are once again struggling to find solutions.

      Help us build the future of API Integration!


      How we work

      We are a remote-first company. Currently, 70% of the team is remote, spread across four countries in Europe. Even though we all work from different locations, we make sure to spend as much as possible time together, either during quarterly offsite gatherings or by visiting our ”HQ” in Paris whenever needed.

      We are currently a team of 10 and growing fast!


      If you want to know more, we invite you to check out this blog post

      Your mission

      You will join our product/marketing team as a technical content editor helping our developer community by building up and maintaining API related content. As part of your job, you will have to write, curate, & publish content, as well as establishing processes that will allow our content to scale with our company.

      Your work will directly contribute to, and impact, the success of Bearer.

      Primary responsibilities

      • Getting to know the most used APIs, understand how they work, what we can do with them.
      • Finding opportunities to produce high-quality content, text or video-based.
      • Procurement and management of freelance building content for the company
      • Curate and manage content provided by those freelancers
      • Setting up of tools and processes to scale our content strategy


      Skills requirements

      • Excellent verbal and written communication skills - you love writing.
      • Ability to dive into new areas of technology and learn them quickly
      • Strong attention to detail, accuracy, and quality are important for you.
      • Problem solver, you find satisfaction in helping people
      • Some basic coding knowledge, you’ve been into a coding bootcamp or learned by yourself.
      • Works well autonomously, you’re not afraid to take initiatives
      • Bonus: Working knowledge of SEO principles is a plus and/or APIs

      Profile

      • 2+ years of working experience
      • College-level education as a minimum, but a degree is not required


      Benefits

      As part of the Bearer team, you will also get:

      • A competitive salary + equity
      • To join a young, ambitious and international team, working together with, and learning from, experienced entrepreneurs.
      • A unique opportunity to have a serious impact on a growing organization
      • Company offsites with the amazing Bearer team
      • To be part of an awesome, multi-cultural, remote-first team 🤗

      ----> Apply here <----

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Senior Data Scientist - Sales to help us change the way digital products are designed.

      About the Team:

      You will be joining our growing data team and have the chance to make a large impact at InVision. You will be embedded in our very data driven and data hungry Sales & Customer Facing Team to identify key metrics, conduct deep and rigorous analysis, and deliver novel insights and data products that drive revenue growth. You will be a trusted partner in the team tackling the toughest and most impactful analytical problems.

      What you’ll do:

      • Own the relationship with your stakeholders through excellent communication, collaboration, and the alignment of your work with what matters

      • Identify revenue opportunities using any and all relevant data approaches (modeling, analysis, reporting)

      • Identify efficiency opportunities using data (eg having our Sales team focused on the greatest opportunities and risks)

      • Enable data driven decisions throughout the Sales team

      • Drive learning through the use of data and your ability to share and distribute learnings

      • Provide access to data through dashboards and other tools to empower your team, and look for opportunities to automate and scale your insights

      What you’ll bring: 

      • A passion for, and track record of, leveraging data for business impact in an enterprise SaaS environment

      • Ability to write complex and performant SQL queries to extract data

      • Experience in designing and building successful models for Sales teams and the math / stats and programming skills required to do so (Python or R)

      • Excellent communication skills with the ability to distill complex problems into meaningful and interpretable insights

      • Experience with visualization tools such as Mode Analytics (or others like Tableau, Looker)

      • Advanced degree in statistics or other quantitative field preferred

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • Snowplow Analytics (US only)
      Yesterday

      Ideally located in Eastern or Central Time

      It’s a hugely exciting time here at Snowplow. Over the last 7 years, we’ve grown to a brilliant 50 person team that is spread out over 14 countries with nearly 150 customers and many, many more open source users, and we’re heading for even bigger and better things, fast. 

      At Snowplow, we want to empower people to do transformative things using data. We work with companies from around the world to help them better understand their customers and products, and develop a truly data-driven culture. 

      With an ever-expanding US customer base, we are now looking for a US-based Data Consultant to join our Data Strategy team. You’ll work remotely with the opportunity to travel onsite to our customers, as well as to Europe to meet with the rest of the team & company.

      We would love to hear from you if you are excited about working at the interface of technology and people, translating business requirements into technical specifications and then implementing these. 

      The Opportunity

      As a Data Consultant, you’ll be working with companies of all sizes from across different industries on building out their data capability. Through workshops and co-development sessions you’ll understand their use case and business model, design a Snowplow instrumentation that fits it and then work with their data team to implement it.

      The role combines a mixture of tactical tasks, such as writing data models and implementing tracking, with more strategic responsibilities, such as helping companies understand what data they need and how they should consume it. As you gain experience and progress within the role, your focus as part of the Data Strategy team broadens and you’ll provide value to our customers throughout their entire Snowplow journey.

      The environment you’ll be working in

      Our company values are Transparency, Honesty, Ownership, Inclusivity, Empowerment, Customer-centricity, Growth and Technical Excellence. These aren’t just words we plucked out of thin air, we came up with them together as a company and are continually looking to find new ways to weave these into our day to day operations. From flexible hours and working locations to the way we give feedback, we’re passionate about building a company that supports both company and individual development.

      What you’ll be doing

      Helping companies with their data strategy. You’ll help companies architect their cloud data stack and make the organisational changes to become data-driven business. You’ll also work with them to discover new data use cases, and plan out how to action them.

      Mapping business requirements to data solutions. You’ll work with companies on determining what data they need to collect, and how it will be used. Through holding workshops (both onsite and remote), you’ll gain a deep understanding of our customers’ industries and business models, and will be able to best advise them on how to utilise our technology.

      Delivering excellent technical implementations. From designing tracking to developing data models, you’ll work with our customers to ensure they are getting the most value out of our technology. 

      Be a Snowplow expert. Through working with the Snowplow team and our customers, as well as attending conferences and events, you’ll become a true Snowplow expert, and develop a thorough understanding of the wider data landscape.

      What you bring to the team

      • Analysis is your thing. Ideally, you will possess a degree in an analytical field such as Maths, Economics, Engineering, Computer Science or similar, or have relevant commercial experience.

      • You’re not right at the start of your journey. You have experience within consulting, data analysis, data engineering, or similar. 

      • Learning is COOL. You love working with data and are excited to learn new tools and technologies.

      • Time IS your friend. You are highly organised and able to manage your time effectively. Working on implementations for multiple customers at any given time, you are able to coordinate customer interaction and technical delivery. 

      • You love to explain ideas. You are a clear and confident communicator and are able to explain complex technical principles to people with various technical abilities. 

      • There is no ‘i’ in team. You have some experience in managing complex projects with multiple stakeholders and dependencies on various other teams.

      • You have strong technical skills. You are proficient at performing data analysis in spreadsheets or relational databases. Prior experience with SQL is valuable but not necessary.

      • Process, process, process. You have a mature attitude to security, documentation and process. Our clients trust us with their data. This is a huge responsibility and informs everything we do.

      • You’re a bit of a jet setter. You are willing and able to travel internationally (including to Europe) for work (up to 25% of the time). 

      What you’ll get in return

      • A competitive package including share options

      • 23 days of holiday a year (plus bank holidays)

      • 401(k) and health insurance 

      • MacBook or Dell XPS 13/15

      • Two fantastic company Away Weeks in a different European city each year (the next one will be in November 2019!)

      • Work alongside a supportive and talented team with the opportunity to work on cutting edge technology and challenging problems

      • Grow and develop in a fast-moving, collaborative organisation

      Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

    • Director, Global Total Rewards

      Hi there! We're looking for a Director, Global Total Rewards to join the People Operations team at Zapier. Zapier is on a mission to help everyone be more productive at work. Over 3 million professionals already use Zapier to save more time, but there are millions more to reach. If you are excited to architect and implement a compensation philosophy to support the dynamic needs of our employees as we grow, then read on… 

      We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap and apply.

      Our Commitment to ApplicantsCulture and Values at ZapierZapier Guide to Remote WorkZapier Code of ConductDiversity and Inclusivity at Zapier

      Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

       

      About You

      You’ve designed compensation programs before. We’re looking for 10+ years of experience in compensation and benefits administration across a number of companies, including a late stage startup environment. 

      You’re not afraid to roll up your sleeves and get work done. You’ve rolled out new programs from scratch. 

      You’re an analytical thinker. You’ll analyze data from a variety of sources to formulate recommendations to leadership and drive decisions backed by data.

      You believe relationships are critical to success. You have relationships with business and tech media, you have experience working with customers or partners, and you’re able to quickly build trust with cross-functional teams and external agencies. 

      You’re solid at time management. You’ll juggle a variety fast-moving communications projects, and as a part of a distributed team, you’ll be trusted to work with minimal supervision. As a part of a growing company, you have an opportunity to make a big impact, and you’re keen to build processes that’ll make your job more efficient over time.

      You’re an excellent written communicator. We’re a 100% remote team, and writing is our primary means of communication at Zapier.  

       

      Things You’ll Do

      • Work alongside our People leadership team to architect a Comp and Benefits Philosophy for our next stage of growth.
      • Develop and implement new company compensation and benefits programs. 
      • Ensure the achievement of equitable and competitive employee compensation through well researched and defined policies and procedures.
      • Maintain a working knowledge of federal and state legislation influencing compensation and benefits. 
      • Work with brokers, vendors, and subject experts when needed for best practices and legal regulations.
      • Evaluate and update Zapier’s benefits programs including: insurance programs, retirement plans, sick leave, time off and vacation policies. 
      • Build a team to support our growing needs.
      • Travel of 5% - 10% for company retreats which rotate to various cities throughout North America.
      • As a part of our All Hands Support initiative, help customers have the best possible experience with Zapier.

      About Zapier

      Zapier helps people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

      We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

      We believe that with the right tools, you can have big impact with less hassle.

      We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

      We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

       

      The Whole Package

      Location: Remote

      Our distributed environment lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

      Compensation:

      • Competitive salary (we don't use remote as an excuse to pay less)
      • Great healthcare + dental + vision coverage*
      • Retirement plan with 4% company match*
      • Profit sharing
      • 2 annual company retreats to awesome places
      • 14 weeks paid leave for new parents of biological or adopted children
      • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
      • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
      • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

      *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

       

      How to ApplyWe have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please make sure to answer each question. After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

      Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

      Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

       
    • Webflow (US)
      3 days ago

      Webflow is a web development and content management platform that empowers people to create incredible experiences for the web — without coding.


      And we’re looking for a copywriter to help define how people think of, talk about, and ultimately, use Webflow.


      About the role 

      Location: San Francisco HQ or US remote

      Full-time

      Have you ever wanted to shape perception and usage of a design tool capable of redefining how websites and apps are built? Does the idea of working within established content standards — and taking them a step further — excite you more than just a little bit? 


      As a copywriter on our Brand Studio team, you’ll: 


      Collaborate with Product Marketing, Product Managers, and performance marketers to plan and write effective, engaging, and on-brand content

      Work with Product Marketing Managers to develop and execute on compelling messaging frameworks for new products, features, and programs

      Ensure that stakeholders’ content aligns with — and when appropriate, advances — our brand voice and style 

      Create deliverables that range from coherent and intuitive information architectures (IAs) to high-converting landing pages and microsites

      Write everything from microcopy to long-form articles while adhering to well-defined voice, tone, and style guidelines

      Always keep your eye on opportunities for improving key metrics like signup and upgrade conversion, click-throughs, opens, and etc.

      That said, these role responsibilities are just the start! At Webflow, we encouraged you to contribute wherever your interests take you — and shape your role accordingly. 


      And this isn’t just a philosophical bent: we actually give you 4 hours a week (10% of the work week) to tackle passion projects directly related to Webflow. 


      About you 

      You’ll thrive as Brand Studio copywriter if you have: 


      Strong creative writing skills — balanced by a respect for clarity, concision, and specificity

      Similarly strong self-editing skills

      Familiarity with AP, Chicago, and/or Yahoo! style guides

      Well-honed collaboration and communication skills

      Extreme attention to detail

      At least working knowledge of web standards like content structure, heading usage, and accessibility

      The ability to articulate your content decisions in terms of both how they fit brand voice and how they might improve performance indicators like conversions, click-throughs, etc.

      Your past experience might include: 


      Working with Product Marketing Managers to create effective content in line with predefined messaging frameworks

      Writing within the standards of a well-defined voice, tone, and style framework without sacrificing either creativity or performance

      Directly contributing to, extending, and maintaining said content standards

      The creation of a diverse set of deliverables that may range from video scripts to emails, landing pages to microsites

      Collaboration with marketing / growth teams to plan and conduct experiments

      However, even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that meeting just 50% of a role’s requirements puts you in the running. 


      About us 

      At Webflow, we believe that our success will not only be defined by what we do — but by how and why we do it. So, here is the Webflow “why” and our “how”: 


      Our dual missions — one for the world, one for us

      For the world: To empower everyone to create for the web and spark an unprecedented wave of digital innovation

      For ourselves: Lead fulfilling, impactful lives

      Our core behaviors (how we act)


      Start with customers

      Practice extraordinary kindness

      Be radically candid

      Move uncomfortably fast

      Just fix it

      Lead by serving others

      Dream big

      Our commitments to you 

      We’ll pay you! This is a full-time, salaried position that includes equity

      We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses 

      We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days 

      We offer flexible parental leave for moms and dads

      We provide remote employees with the equipment they need to create a great remote work environment 

      We will offer you the support you need to help you grow as an impactful Copywriter and a healthy human being 

      Ready to apply?

      If you share our values and our enthusiasm for empowering the world, we’d love to hear from you!


      Note: You'll need valid U.S. work authorization to join us.

    • Launch Potato (USA)
      4 days ago

      This role is available to highly qualified remote workers and local South Florida candidates.


      WHO ARE WE?

      Launch Potato is a South Florida-based Startup Studio, founded in 2014 with no external investment and a mission to build and scale digital brands. Most recently a winner of the SFBJ Best Place to Work Award and named to the Inc. 1000 list for consistent revenue growth. We own and operate a portfolio of direct-to-consumer brands and use our marketing and technical expertise to reach millions of consumers.

      While our headquarters is in vibrant downtown Delray Beach, Florida, we have a unique, international team distributed across several countries, and are a pioneering advocate of remote work. There is a lot to look forward to!


      CAREER GROWTH

      Work directly with the founding team, 4 Internet Execs who successfully developed and scaled double-digit million dollar online businesses from the ground up

      Hands-on training & mentorship with career growth across departments and brands

      Company-wide profit-sharing


      PERSONAL HEALTH & WELLBEING

      100% company-paid dental and life Insurance 

      Monthly health insurance stipend and elective vision insurance

      Flexible paid time off policies including an additional 10 paid holidays

      6 weeks paid time off for maternity leave


      TEAM CULTURE

      Annual company retreats with the global team

      High-performing, transparent, and respectful team culture

      Dog-friendly workplace, we love dogs!


      YOUR ROLE

      As our Director of SEO, you will work closely with our content, outreach, and product/engineering teams to grow high-intent organic search traffic, revenue, and profit in extremely competitive verticals.  You’re passionate about leveraging technical optimization to deliver results. You’re a data-driven individual who loves impacting change in the constantly evolving search optimization channel. 


      SUCCESS LOOKS LIKE

      Owning the SEO strategy and technical execution of content-driven initiatives that deliver month over month growth in organic traffic 

      Partnering with the broader Acquisition, Design, Product, and Engineering teams to implement SEO recommendations while ensuring all content is on-brand, accurate and compliant

      Defining and evolving key SEO performance metrics to systematically track and improve search performance. Providing weekly rankings/traffic report to teams

      Conducting competitor - audits and reviews, bringing insights/ideas to the team 

      Staying on top of news, trends, and changes in the SEO world, sharing relevant insights with the team

      Performing keyword research to provide the Content team with suggestions for new content development

      Reviewing existing content for SEO and revenue optimization opportunities building a playbook for success,  replicating results across other verticals in the automotive, travel, and insurance verticals

      Eventually building a team that can exceed expectations, you only hire A-players

      WHAT YOU NEED TO SUCCEED

      Minimum of 5 years experience working for a content-focused publisher in a role leading technical/product SEO strategy and execution in a competitive vertical

      Success growing a brand from 100,000 to 1MM organic sessions while leading SEO strategy and execution

      Expertise working closely with engineers to deliver products that meet SEO and marketing objectives

      Solid knowledge of the personal finance and credit industry with the ability to comply with financial services industry regulations

      Demonstrated success using analytics and trends to drive strategy 

      Experience working with BI and SEO tools including Looker, SEMRush, Ahrefs, Google Analytics, Screaming Frog, Google Webmaster tools

      Experience establishing processes with an entrepreneurial organization and achieving universal buy-in

      Strong verbal and written communication skills. You have the innate ability to present information and ideas logically and clearly

      Want to be part of a profitable, high-growth company? Apply now!

      We are proud to be an Equal Employment Opportunity company. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 


    • Input Output
      5 days ago

      Summary

      As Community Lead at Cardano Foundation you will be tasked with defining and implementing a global community strategy that spans social media and community platforms in a variety of regions.

      Working closely with the Communications and Marketing Lead, you will be responsible for managing our current community team who operate remotely over three continents.

      As a senior figure within the Cardano Foundation, you will work closely with internal and external stakeholders to define KPIs as well as acting as the community conduit between the Cardano Foundation and our partners, IOHK and Emurgo.


      Duties

      Lead, provide counsel and support to the community managers

      Creating and presenting engaging reports to the Executive Team

      Setting KPIs for your team alongside the Executive Team

      Work closely with your partners in IOHK and Emurgo to bring the brand to life through engaging content and thought-provoking words

      Manage the Community budget


      Key Competencies

      You will have 10+ years experience nurturing, growing and managing communities, as well as creative flair that makes your community campaigns stand out from the crowd. Strategic aptitude is vital as you seek to increase brand presence using our current community platforms, as well as keep abreast of new relevant platforms both regionally and globally.

      You will be familiar with blockchain technology and the Cardano product, seeking to drive adoption of our platform via educational content both online and at meet-ups worldwide.

      You will use data to inform your key decisions and be familiar with software that allows us to measure engagement and sentiment.

      You will provide weekly and monthly reports to key stakeholders across the organisation and be the point of contact for all Cardano community comms.

      The ability to describe in detail what a global strategy would entail and how they would execute on that strategy (it’s easy to write a strategy, it’s much more difficult to execute on that strategy)

      Demonstrates an understanding of how community management is an additional arm of a product (can teach us something about community and why this new business model is so important, especially for tech companies).


      Education / Experience

      Extensive prior experience of leading a global community team is essential

      Experience of building a team and understanding of how to motivate community managers globally

      In depth understanding of blockchain communities would be an advantage

      Strong project management experience

      Strategic experience of working in a variety of regions, particularly Asia

      Crisis management experience

      Executing award winning creative campaigns

      Au fait with data analysis and solid knowledge of social media tools across planning, content management and analytics

      We are hoping to see examples (assets) from previous global community management roles

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