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    • In this role you will empower tens of thousands of young people from diverse backgrounds to make better choices when entering Higher Education. 

      We are seeking a developer who believes that the craftsmanship of software products is fundamental and consistently strives to be professional.

      Nobody is perfect, you’ll make mistakes, just communicate and we’ll learn together.

      We value kindness, compassion, professionalism and consistency. 

      We won’t talk about impact, as it goes without saying, but personal responsibility and ownership is at our core, you will own at least 1 area of the stack and have substantial weight and opportunity to share your wisdom on a daily basis.


      We care about you, your experience and insight from day one. As such we will support you to be successful and ensure that you maintain a healthy work life balance.


      For the role our ideal candidate will have mid to senior level of front-end experience, has the ability to use their experience to make balanced technical decisions swiftly and document future improvements. 


      You’ll primarily be contributing on our frontend and mobile projects, with scope to grow into other areas of the stack depending on the direction you want your career to grow.


      What you can expect in your first 2 weeks:

      • A welcome team meetup in Manchester, then monthly thereafter.
      • A tight-knit team which values transparency
      • Your code will be reviewed, and to review code from our Lead Developer.
      • You’ll likely be shipping code to production in your first week.

      What we are looking for:

      This is what we are ideally seeking for our new developer, we understand that everyone’s journey is a little different but if you connect with our values and mission, we’ll be happy to answer any questions you may have.

      - Previous experience working in a remote role with a reliable internet connection.

      - A strong desire to work in a small but fast moving team.

      - Proficiency with modern Javascript and React.

      - Experience using Git, branching and pull requests with descriptive documentation of your work process.

      - Exposure to Firebase/Firestore.


      Bonus Points:

      These are some of the other frameworks and tooling we are using, we’d love to know if you have any experience with these items!

      •  React Native
      •  AWS with docker
      •  CSS/HTML
      •  CircleCI
      •  AdonisJS
      •  Laravel
      •  BASH scripting
      •  Jira

      Apply to this job: [email protected]

    • Description

      Hunter is a small group of people helping hundreds of thousands of professionals to create new connections. We strive to build a simple but powerful service accessible to the greatest number. We are looking for a Marketing Manager to take the lead in marketing in our team.

      The Head of Marketing connects our product to the outside world. As Head of Marketing, you will create content to help people get great results by using Hunter, and oversee our main marketing channels.

      Hunter is a small and fast-growing company, so you'll likely get to work on many different projects. Here are some things you'll probably do:

      • Create high-quality content to help people do great outreach
      • Grow Hunter's presence on social networks and in online communities
      • Work with outside partners to promote Hunter
      • Manage retargeting ads on Facebook to drive engagement
      • Monitor Hunter's website SEO

      You can find more about us in addition to this job description:

      During the application process, we will be happy to answer all the questions you may have.


      Requirements

      • You are very familiar with the SaaS industry and marketing/sales communities
      • You have significant experience in content creation and SEO
      • You communicate with ease and have an impeccable written English
      • You are excited by Hunter's mission and want to help people succeed
      • You love working remotely while maintaining great relationships with your team members

      Benefits

      This job isn't for everyone. But if you're looking to work remotely, in a small business having an impact on hundreds of thousands of professionals, and with plenty of time aside from your work, then it should be perfect!

      The team gathers during company retreats two times per year, each time in a new location in Europe. During these one-week events, the team gets to know each other and prepare the projects for the following months.

      Being part of the Hunter team will also get you:

      • A competitive salary
      • 5 weeks of paid vacation per year
      • 2 company retreats in Europe every year
      • Fully-paid setup to get started (including a MacBook Pro, standing desk and ergonomic chair)
      • $5,000 vacation bonus per year for a far-away trip
      • An awesome team 🤗
    • What we need your help with

      As part of the product engineering team you'll be in charge of designing and implementing the new features of the Sqreen Java agent.


      Our technology protects web applications at run-time through dynamic instrumentation. You’ll work on server modules performing dynamic instrumentation, application security protection, and run-time monitoring to protect our Java customers' applications.


      Your challenge? Make our customers' applications as safe as possible without compromising on performance.


      We are a customer centric company. The Sqreen agents are protecting more than 500 customers, in production. As such, you will be in touch with our customers in order to get feedback on our features but also to get information about potential performance or stability improvement. Fixing bugs for our customers (so that no other customers will encounter them!) is a critical part of the job.


      Day to day you'll:

      > Own, build, test and release Sqreen's Java agent

      > Design and implement key features, protocols and protections running within our customers' applications

      > Use modern development methods and tools to put your code in production quickly

      > Work with backend teams to enhance data flow, performance and reliability

      > Produce technical blog posts and document the software you ship

      > Attend conferences and meetups to share your work

      > Forecast Java language and runtime evolutions to ensure the Sqreen agent has a first in class Java support

      > Follow the Java ecosystem evolutions to stay close to application servers, frameworks, popular deployment mechanisms etc.


      Who you are

      We'd love to hear from you if you have:

      > A strong interest in leading implementation of a mission critical piece of software

      > The ability to design custom protocols, services and frameworks

      > Significant experience with the Java ecosystem

      > A high consideration of reliability, low-latency, redundancy, and security

      > Excellent communication skills (we work in English)

      > A product mindset and enjoy working with people outside your area of expertise - every engineer at Sqreen collaborates daily with Sales, Support and other teams

      Sqreeners come from all corners of the globe and all walks of life. Diversity is important to us, so if you're unsure, please apply!

      Why work for Sqreen

      > On-boarding trip to Paris to start

      > Be part of an incredibly talented team who are passionate about democratising security

      > Join at a crucial stage of our development with a huge amount of runway for you to add value

      > Contribute tangibly to our core product, bringing value to our customers each and every week

      > Join a product-focused company, with a deep commitment to learning

      > Ask for any book you like and enjoy a week per quarter to focus on a side project of your choice

      > Attend great conferences all year round

      > Enjoy premium health insurance, healthy snacks every day and coached Sqreenfit sessions every fortnight

      > A relaxed working environment with regular social activities

      > Beautiful 'Sqreenhouses' in central Paris (Sentier), and San Francisco (SoMa)

      > An international, English speaking work environment with the opportunity to visit SF

      Sqreen participates actively in the tech and security ecosystem in Paris and San Francisco so you'll have access to some of the most interesting and talented people from our network and beyond!

    • Eat Like A VIP (UTC -1 to UTC +2)

      Full-Stack Developer

      Come help us modernize the $500B+ full-service restaurant industry in the US and Europe.

      As a founding team member, you'll have the ability to lay the foundations of what the company will become. We are looking for generalists as your contributions will lie beyond the scope of your specified responsibilities. Apply here: [email protected]


      About Elav:

      Our mission is to eliminate the frictions of ordering in full-service restaurants.

      We believe that by making the “front of the house” more efficient, we can unlock more value for the restaurant in terms of savings and increase in revenue, as well as for the customer in terms of quality of service and convenience.


      The Eat Like A VIP app will allow restaurant customers to order their meals directly from their phones, without requiring the assistance of a waiter.


      Responsibilities:

      • Implementing and building the MVP (minimum viable product) independently.
      • Participate in all aspects of the software development lifecycle, from design and implementation of new features through testing and response to customer feedback
      • Contribute ideas for new features and identify areas for improvement proactively
      • Communicate and collaborate effectively on a small team.
      • Make a positive impact on our company culture.
      • You will take a design/proposal and carry it through to a thoughtful and polished end result with good test coverage
      • Help recruit talented engineers

      About you:

      • #1: you're not an asshole
      • +3 years software development experience
      • Understand that technology is a means to an end and not an end in itself. So you can come up with solutions that do not involve coding
      • Capable of designing, implementing, and building an MVP (minimum viable product) independently, if necessary
      • Previous remote work experience
      • Previous experience working in a cross-functional team
      • Critical knowledge: JavaScript (React) and Python
      • Knowledgeable about modern web technologies and excited to learn new ones
      • Passionate about technology in every way
      • Easy to talk to, always open for feedback and eager to learn
      • Ability to think at a high level about product strategy
      • Self-motivated attitude with the ability to work in a fast-paced, sometimes ambiguous work environment
      • Loves dining with friends and family!
      • [BONUS]: experience with MERN Stack
      • [BONUS]: Computer Science Degree
      • [BONUS]: have written or contributed to tech articles 
      • [BONUS]: Previous startup experience

      Benefits:

      • The ability to work from anywhere in the world. Our team works from Amsterdam, Porto, Lisbon, and Luanda. As long as you can get the work done, we don't care where you are! However, to facilitate team communication and collaboration we would prefer you to be located in a European time zone (between UTC-1 and UTC+2)
      • Generous stock options
      • Growth and leadership opportunities
      • Opportunity to help build and lead the engineering team
      • Encouraged to work on side projects, as long as they don't compete directly with ELAV

      Working at ELAV

      • You will work whenever you feel you are the most productive. The exception to this is when you have set up a time to work or meet with other teammates
      • Our group meetings are generally in the afternoon around 4 pm (UTC +1), depending on your geographical location after the itis (postprandial somnolence) has passed. We meet on Mondays to set up the goals for the upcoming week, and Wednesdays to give a status update on the progress of the week's goals
      • One-on-Ones happen at least bi-weekly, but they can happen as often as you find them necessary. These meetings are for you. It’s for us to make sure you are hitting your personal/academic/professional goals. We want to help you develop as a person, and for you to help us develop as people as well
      • You will submit daily EOD (End of Day) reports summarizing the day’s issues, achievements, any needs you might have concerning the work, as well as tasks for the next day
      • Nobody checks anybody as for when and how they work – only the results are important
      • Don't work if you are sick. It's way better to rest and recover quicker than work at half power for a long time
      • If you feel you are stuck with a task don't hesitate to ask for help. There are no stupid questions, nobody expects you to know everything
      • You build the culture

      Interview Process:

      • CV review
      • Links to previous projects you built or helped build will be helpful
      • If you're a good fit, we'll reach out to set up a video call to tell you more about ELAV. If you're interested, we'll work quickly to identify if this will be the best role for you:
        • 30m - 1h video interview, where we'll just ask some basic questions to understand whether you are a fit for this role within ELAV
        • Online technical assessment
        • 1-2 weeks paid trial project, this gives us an opportunity to get to know each other prior to pursuing a full-time offer. It’s also a chance for candidates to get to know the ELAV team and make sure that it’s a good fit for them

      Compensation

      Gross annual salary: €36k

      Apply to this job: [email protected]

    • Animalz is a content marketing agency that strives to create the best content on the web. We help companies—particularly B2B SaaS businesses—grow by making great content that their audience loves.

      Our focus is on written content that helps companies educate and inform their audiences (Executives, Managers, and other specialized professionals in their field) on strategies and tactics for being successful in their work. Product, design, marketing, sales, and engineering are the main topic areas we cover, mostly within the SaaS/tech field.

      This is a writing-focused role that also requires direct contact with customers. In addition to high-quality writing, successful candidates should be able to demonstrate strong skills and/or interest in managing customer accounts and content workflows.

      An ideal content manager at Animalz:

      • is deeply passionate about writing and approach all forms of content with a creatively curious mindset
      • writes clearly, concisely, and in an organized way
      • has a marketing sense of storytelling
      • understands the business side of writing
      • is well-organized, independently motivated and loves working directly with customers
      • has experience with content marketing for B2B/SaaS companies and/or startups
      • is fascinated by the role technology plays in our day-to-day lives and the ways it continues to shape our future

      Requirements:

      • You are able to articulate a basic B2B content strategy
      • You can clearly explain why a piece of content needs to be written
      • You know how to do on-page SEO for any piece you write
      • You have a strong writing ability
      • You've worked directly with customers and understand the basics for handling that relationship
      • You have a good basic understanding of how content marketing, SEO, email marketing, and social marketing function (on a theoretical level, at least) and how they can work together to get results.

      About Animalz

      We’re a remote team with a home base in NYC and team members scattered around the world. We have an eclectic team of marketers, scientists, journalists, operations folks, and more.

      We are an equal opportunity employer and value diversity in our company.

      About the Position:

      This is a full-time (40 hours per week) remote position. Although we applaud and encourage pursuing your passion projects, we want to make it clear that this is NOT a freelance/part-time position you can do in tandem with other major professional or academic endeavors.

      Benefits

      • Work from anywhere you like, as long as you have regular overlap with Eastern Time business hours and can schedule overlap with Pacific Time business hours when needed for customer calls.
      • Health insurance, covering 80% of the premium for health and 99% for vision and dental
      • 20 paid days off per year (including holidays)
      • Unlimited sick and personal days
      • Parental leave for both primary (up to 12 weeks) and secondary (up to 6 weeks) care providers
      • Monthly health and wellness stipend (for gym subscription or other physical activity)
      • Monthly team lunch stipend to enjoy lunch with a friend or coworker
      • Learning opportunities through internal workshops, talks, and attending conferences

      What's it like to work at Animalz?

      Join us for an hour-long webinar where we discuss careers, growth, and culture at Animalz. We'll make sure to leave time to answer all your questions.

      Grab a seat here: https://zoom.us/webinar/register/WN_9Hb4_yV9SyKDdBDhtRc9QQ

      We'd love to have you on a call!

    • Athena is looking to hire a world-class delegator, systems thinker and operator to be Athena’s Chief Delegator. You’ll be building the world’s most powerful library of delegation superpowers, enabling Founders and CEOs around the world to delegate 10x more. If you like creating leverage, this is the ultimate job for you. You’ll report directly to Athena’s founder (last company built is a unicorn, learn more Twitter / LinkedIn).


      The role

      You will design and operationalize Athena’s “delegation playbooks”. These playbooks unlock our clients’ ability to delegate expected things like inbox management, calendaring, and travel. But even more, they unlock creative and unusual delegations like having their parents receive “handwritten” notes from them every week, organizing entrepreneur dinners in every city they visit, planning surprise parties for their friends, tracking their daily goals, sourcing candidates for their business, tracking their diet, receiving bios every morning for the people they’ll meet that day, monitoring their online privacy, etc. We have a small number of playbooks we have already developed, but we have ideas for 100+ playbooks that will help our clients live better, work better and be better. These playbooks will help our clients delegate 10x more and, in the future, many of the playbooks will be turned into stand alone products under the Athena umbrella.


      Your profile

      You read The Four Hour Work Week and obsessed over how to build the same life for yourself. You’ve hired virtual assistants all over the world for various projects. You’ve built powerful and creative systems that help automate your life. You love building and optimizing processes and human machines.  You’ve started your own companies or consulting firms to generate cash flow. Your friends think you are crazy because you obsess over delegation, leverage, and process so much. In other words, you've lived on the client side of our business and you have experience delegating and coaching others to delegate.


      We are looking for a world-class delegator, so please apply if you are top 1% (you don't just emulate Tim Ferriss, you're on his level—or are even better). 


      What you’ll lead

      • Playbook Genesis: We have a lot of ideas for delegation playbooks, but we’re also looking for someone who is such a strong delegation/system-builder that they contribute ideas for new playbooks.

      • Playbook Prioritization: We can’t build all 100+ playbooks in the first month, so we’ll need a thoughtful system for prioritizing which playbooks to build first.

      • Playbook Creation: This will be the bulk of your work, turning an idea (“wouldn’t it be cool if your EA could setup entrepreneur dinners everywhere you travel?”) into reality (a playbook that describes in step-by-step detail exactly how a new EA can learn this skill set and roll it out to their client). You’ll partner with our existing playbook writer to help bring these ideas to life.

      • Playbook Certification: We need a method to test that an EA has mastered the skills in a new playbook. Rather than just reading a word doc and setting the EA off to try the skill in the wild, we want a set of certifications that allow them to practice the skill in a real-world setting and ensure they are A+ before implementing it with their client.

      • Playbook Organization: As you create the world’s ultimate delegation playbook library, you’ll need to design a system to keep playbooks accessible, organized, updated and systematically linked.

      • Playbook Communication: You’ll need to create a system for introducing playbooks to clients that is compelling and gets them excited.

      • Your team: We already have a great playbook writer on our team who has designed, written, and edited our first playbooks; you’ll team up with this person to lead playbook strategy, architecture and set the bar for quality. You can also pull in other people from the team and hire other contractors (e.g. copywriter) as necessary.  


      Key Metrics 

      • Quality: Our delegation playbooks are the secret sauce at Athena so each playbook needs to be A+ quality. Whenever an EA introduces a new playbook to their client, the client should be blown away by how well the EA is trained and how easy it is to implement the playbook in their life.

      • Quantity: While quality is most important, we have dozens and dozens of playbooks we want to launch in the year ahead. We’re looking for someone who can both spend lots of time getting the first playbooks to A+ quality and who can create an efficient machine to continually launch new playbooks every month.

      • Utilization: Our ultimate goal at Athena is to train clients to delegate 10x more. Ultimately, your playbooks are successful if EAs can easily learn new playbooks and if clients continue to leverage the playbook. We’ll measure this by tracking the average number of playbooks that are active per client each month. 

      • Hours: Related to playbook utilization, the more hours a client leverages their EA, the more time we are saving them. We’ll also measure your success by tracking the average number of hours per week clients leverage their EA.

      Who you are

      • Location: Flexible. We are a completely remote team, so you can work anywhere in the world. Not Mars though, that’s too far away. ;)

      • Commitment: We’re flexible on working hours (part-time vs full-time) but we do want someone who is excited to partner with us for the long-term. There will be a big ramp-up period at the beginning as we align on the optimal format for playbooks, the best way to certify EAs on playbooks, produce the first few playbooks, etc. But over time we’d expect your role to evolve (from more hands-on to more high-level) as you build out a machine for continually creating and upgrading our playbooks.

      • 10x delegator: In order to create delegation playbooks, you must be a delegator yourself! Whether it’s at work or in your personal life, you always find ways to get leverage and build human teams.

      • Systems builder: Delegation playbooks are effectively systems for training EAs and clients how to delegate more. You must be a systems thinker and know how to operationalize that thinking.

      • Highly organized: Building the world’s largest delegation library requires someone who is organized at both a strategic and practical level

      • Process-oriented: Playbooks are processes for learning a new way to delegate. You should always be thinking of ways to make the process cleaner, tighter, more robust.

      • Hospitality mindset: Our clients are founders, CEOs, investors, and other time-scarce people. Our delegation playbooks must be designed with high-end, Four Seasons luxury hospitality built-in.

      • Highly experimental: We’re going to test lots of crazy ideas and lots won’t work and some will only work after multiple tests :)

      • High standards: You understand that we need to strive for perfection always, but can balance that impulse against the ol’ 80/20 rule to ensure we keep shipping quickly.

      • Excellent writer/editor: You’ll need to be able to distill complex delegation ideas into simple, easy-to-read instructions. Our EAs should find reading the playbooks to be a breeze and hopefully fun as well, and when our clients read about how each playbook works they should be inspired and excited to learn a new delegation superpower.

      • Great collaborator: The creation of great playbooks entails gathering feedback and testing the playbook before publishing it. You should easily be able to work openly and comfortably with both EAs as well as experts in their field.


      Benefits (why you should join us)

      • Huge impact: You’ll help CEOs and Founders delegate 10x more – which means you’ll directly empower hundreds of startups to build more technology, cure more diseases, and generally help more people. Your work will also directly lead to us hiring thousands of team members at Athena. In other words, you’ll have the ultimate leverage.

      • Flexible location: Work very hard but anywhere in the world, like us 

      • Flexible schedule: Work very hard but anytime you want, like us 

      • Supportive environment: Fun and encouraging work environment

      • Access: We’ll open up our network and connections for you to meet with anyone you want (which will come in handy for many playbooks)

      • 10x delegation: In order to make every playbook A+ you’ll need to test/experiment the playbook yourself. That means you’ll be able to leverage an Athena EA yourself – for free – so you’ll be getting more and more leverage in your own life as you build out playbooks for Athena clients. You’ll also be able to leverage the entire Athena core team as you need.

    • Piktochart (US/Canada/UK)
      Yesterday

      Piktochart is a web application that combines the power of design and storytelling to help people create visuals at work that matters. We are striving to become a known brand that people can trust to deliver high quality, professional visuals without the learning curve.

      Reporting directly to the Sales Manager, your mission will be to:

      • Be laser focused on growing sales and finding new successful segments in USA
        • Explore new avenues and channels for sales growth. Improve what we are doing well today, and advise us on how to grow the North America market;
        • Comfortable at presenting remote demo sessions to prospects, combing large databases of enterprise prospects, both SME & Fortune 500;
      • Be our brand ambassador at networking events, advise us on how to benefit enterprise communities, create win-win partnerships, showcase our company culture and value;
      • Explore partnerships for commercial purposes and paid-user growth, specifically on enterprise level.

      You offer:

      • Experience in quota-carrying SaaS sales role and inside sales management in a high growth SAAS/digital environment;
      • You’re a winner of deals and have a personal history of consistently exceeding your own individual contributor quota;
      • You have no fear on the phone and demonstrate excellent written communication for crafting strategic outreach;
      • You’re disciplined when comes to executing daily/weekly prospecting activities;
      • You’re curious, constantly learning, and highly adaptable. You’re able to take open feedback on what is working and what is not;
      • You believe in our product;  you’re excited by the complex and changing nature of the visual communications industry. 
      • You use data to identify improvements and build scalable campaigns.
      • You know that working cross-functionally is the best way to come to successful solutions.
    • 2 days ago

      Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.

      Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.

      What You'll Do

      • Collaborate with other engineers on your team to build a data pipeline and client application from end-to-end.
      • Prototype, implement, test, deploy, and maintain stable data engineering solutions.
      • Work closely with the product manager and engineers to define product requirements.
      • Present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.

      What We're Looking For

      • You have a commitment to putting the children we serve at the center of everything you do.
      • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
      • You’re experienced with devops (Docker, AWS, microservices) and can launch and maintain new services.
      • You are experienced with distributed data storage systems/formats such as MemSQL, Snowflake, Redshift, Druid, Cassandra, Parquet, etc.
      • You have worked with real-time systems using various open source technologies like Spark, MapReduce, NoSQL, Hive, etc.
      • You have knowledge in data modeling, data access, and data storage techniques for big data platforms.
      • You have an ability and interest in learning new technologies quickly.
      • You can work with shifting requirements and collaborate with internal and external stakeholders.
      • You have experience prototyping, implementing, testing, and deploying code to production.
      • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use

      You should have experience with at least a few of these, and a desire and ability to learn the rest.

      • Python
      • Elasticsearch / PostgreSQL
      • AWS / Terraform
      • Docker / Kubernetes
      • Node / Typescript

    • Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team. Without a doubt, you are a passionate technical leader that adeptly navigates between the big picture, details, and team dynamics

      Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is building products that enable this vision.

      What You'll Do:

      • Lead a team of engineers through the product evolution for one of Thorn’s key products in the detection of Child Sexual Abuse Materials (CSAM).
      • Define the scope of development, requirements and technical roadmap with Product, Design, Data Science, and Engineering.
      • Prototype, implement, test, deploy, and maintain stable engineering solutions with the engineering team.
      • Present possible technical solutions to internal and external stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.
      • Manage and mentor people on your team fostering ownership, critical thinking, and dynamic problem-solving.

      What We're Looking For:

      • You have a commitment to putting the children we serve at the center of everything you do.
      • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
      • You have experience prototyping, implementing, testing, and deploying code to production.
      • You have experience creating and leading a team to success.
      • You are able to guide technical work across multiple teams and balancing the tradeoffs of reusing existing solutions vs building your own.
      • You have the ability and interest in learning new technologies quickly.
      • You can work with shifting requirements and collaborate with internal and external stakeholders.
      • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use:

      You should have experience with at least a few of these, and a desire and ability to learn the rest.

      • React / TypeScript
      • Node / Express
      • Python
      • PostgreSQL / MemSQL / Elasticsearch
      • Docker / Kubernetes
      • AWS / Terraform / Packer

      Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

    • Status is the gateway to the decentralised web. We’re building the tools and infrastructure for the advancement of a secure, private, and open web3. With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute. 

      Our core application, currently in beta on Mobile and Desktop,  is an open source, Ethereum-based app that gives users the power to chat, make payments and browse the decentralized web.

      We are looking for a Technical Writer to work on Nimbus (https://nimbus.status.im). You’ll have expertise in communicating complicated technology topics in clear, concise ways. You will build our documentation working closely with developers to present our content. 

      The anticipated salary range for this role is $65,000 - $75,000 USD (paid in local currency, or crypto, and dependent on experience & location). 

      Nimbus is a research project and a client implementation for Ethereum 2.0 designed to perform well on embedded systems and personal mobile devices, including older smartphones with resource-restricted hardware. 

      Responsibilities:

      • Create and maintain general documentation standards.
      • Create process documentation that clearly and efficiently communicates concepts, ideas, and instructions.
      • Translate information into clearly written procedures.
      • Work with our development teams to gain an in-depth understanding of the product/project and related specifics on the documentation requirements.

      Minimum qualifications

      • Passionate about blockchain technology and decentralisation. 
      • Deep, relevant experience in technical writing.
      • Ability to quickly understand complex technical concepts and make them understandable through documentation.
      • Strong organizational skills, structured thinking.
      • Excellent communication skills (writing and speaking, predominantly in English).

      Preferred qualifications

      •  Experience working for a blockchain or crypto organisation in a Technical Writing role. 
    • 3 days ago

      Are your editorial standards relentlessly high? Are you passionate about technology and leadership topics? We are looking for a talented editor who wants to work closely with writers to create engaging content. This is not your typical B2B content — we tackle complex topics in a human-centric way. We want someone who can do a quick line edit, but more importantly, knows how to shape an article with structure and tone. If this is you, we want to hear from you!

      As a Content Editor at Aha!, you will have an excellent opportunity to join a self-funded and profitable company that is growing fast. Aha! was founded by a proven team of product and marketing experts. More than 250,000 users worldwide trust our roadmap software to build and market products customers love.

      We are looking for someone who:

      • Has at least 7 years of experience editing B2B, software development, marketing, and/or leadership content

      • Is passionate about technology

      • Knows how to capture and maintain a company's tone and voice

      • Has exceptional writing and line editing skills, and enjoys delivering and receiving constructive feedback

      • Has the ability to quickly pivot between different types of content (thought leadership, educational articles, newsletters)

      • Is comfortable working closely with senior leaders

      • Thrives in a deadline-driven environment

      • Is bold and likes to take on increasing levels of responsibility

      We are committed to being great, and we want someone who:

      • Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeks

      • Has a "can do" attitude and a background of delivering superb work again and again

      • Is seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companies

      We are building a distributed team, and you can work from anywhere in the United States for this role. We offer generous salary, equity, benefits, and a profit-sharing program.

    • At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live.

      We're a multidisciplinary, fully remote team that’s passionate about creating products, like Todoist and Twist, that improve people’s lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made.

      When you become a Doister, you’re not only joining a global, remote-first company, but a team of 60+ people who value:

      • Feeling empowered to achieve their ambitions
      • Inclusivity, open-mindedness, and diversity
      • The wellbeing of their teammates and the people around them
      • Making long-term, high-impact decisions, even if they’re harder

      We invite you to visit our blog to learn more about us, our values, and how we work.

      Your role:

      As a product marketer at Doist, you’ll have the unique opportunity to work with and learn from teammates in many different areas like product, engineering, support, design and content marketing. In this position, you’ll collaborate with Neil, Becky, Fadeke, Brenna and the rest of the Doist team to plan, execute and analyze marketing and user education efforts across our different products, user bases and platforms.

      This includes initiatives similar to:

      You’ll use your meticulous attention to detail to track product specs and development, review updates and changes, and communicate those to our users and across the team; as a top-notch writer, you’ll draft, polish and publish multiple types of content like blog posts, changelogs, email newsletters, product guides, and messages to users; you’ll also help coordinate, launch, and measure new feature releases across the marketing, engineering, support and localization teams.

      About you:

      To thrive as a junior product marketer at Doist, you:

      • Are empathetic to the user experience and can channel that empathy into the various types of content that you write, both long- and short-form.
      • Consistently strive to perfect your writing skills and can provide evidence of previous experience writing long-form editorial, journalistic, or educational content either in a personal or professional context.
      • Have successfully managed small to mid-scale projects from start to finish while keeping everyone involved on the same page about the schedule.
      • Have a hawk-eye for even the smallest, most miniscule details.
      • Feel comfortable communicating with different types of team members and are able to fluidly adjust your communication style according to the audience you are addressing.
      • Have a deep interest in technology and product design, both B2C and B2B.
      • Enjoy perusing examples of excellent design and UX – in practice, you have a good eye for design and can give basic creative direction to designers and illustrators.
      • Are highly receptive and adaptive to feedback and are generally incredibly enthusiastic about learning new things and improving upon existing processes.

      Benefits

      We’re bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We’ve built a benefits package that invests in our employee’s long-term personal and professional growth and well-being. Here’s a sample of what that includes:

      • Work-Life balance. That means 8 hours of work, 5 days each week (for a total of 40 hours) because the time you spend outside of work is just as important as the time you spend working.
      • Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).
      • Generous paid vacation. 40 days of paid time off to use however you like (vacation, national holidays, etc.).
      • Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.
      • Education stipend. You’ll have a monthly budget to buy books, courses, and other resources you need to continue learning and developing.
      • Competitive compensation.
      • And much more!

      ---

      All information collected through this application is stored in Workable, Doist’s Applicant Tracking System, where it will be used for recruitment purposes only. For more information on how we handle candidate data at Doist, we invite you to review our recruitment privacy notice. For questions, please contact us at [email protected]

    • Company Description

      Chili Piper helps businesses help their buyers. 

      People interested in your business typically have to wait hours or days after filling out a form. Not anymore. Our intelligent assistant offers them a simple way to book a meeting or start a phone call immediately upon form submission. 

      Unlike the traditional method of inbound lead management, Chili Piper uses smart rules to qualify and distribute leads to the right reps in real time. Our software also allows companies to automate opportunity distribution from their SDR’s to their AE’s, and book meetings from their marketing campaigns and live events. 

      Companies like Square, Twilio, DiscoverOrg, SalesLoft, and SiriusDecisions use Chili Piper to create an amazing experience for their leads, and in return experience higher conversions for their business. 

      Chili Piper is focused on helping Businesses help their Buyers - building a new category we call Buyer Enablement

      Job Description

      Chili Piper is seeking talented, motivated engineers to join our fully remote team building interactive data applications. As a part of growing front-end team, you will work with designers to constantly improving our users’ experience. You will also collaborate with others throughout our organization and technology stack to build products that are revolutionizing the way our clients achieve their business goals.

      On the front-end team, we feel strongly about developing solutions that are both technically and aesthetically sound. We invite you to bring your experience and perspective to conversations about the future growth of our applications and environment. We work closely together, with a healthy and non-combative review process aimed at improving code as well as developing each other’s skills. In short, we strive to write solid, thoroughly tested, and readable code; and we are seeking a new contributor to our already highly effective team.


      Qualifications

      Responsibilities

      ●  Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.

      ●  Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.

      ●  Develop applications in languages including React JS

      ●  Demonstrate the ability to adapt and work with team members of various experience level.

      ●  Translating designs and wireframes into high quality code

      Skills

      ●  Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

      ●  Thorough understanding of React.js and its core principles (2+ years of work experience with React)

      ●  Experience with popular React.js workflows (such as Flux or Redux)

      ●  Familiarity with newer specifications of EcmaScript

      ●  Experience with data structure libraries (e.g., Immutable.js)

      ●  Knowledge of isomorphic React is a plus

      ●  Familiarity with RESTful APIs

      ●  Knowledge of modern authorization mechanisms, such as JSON Web Token

      ●  Familiarity with modern front-end build pipelines and tools

      ●  Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

      ●  Ability to understand business requirements and translate them into technical requirements

      ●  A knack for benchmarking and optimization


      Additional Information

      How We Work

      Freedom and flexibility. We’re a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.

      Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.

      Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.

      Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

      The Perks

      Unlimited Vacation

      WeWork membership so you can work from anywhere

      Any equipment/software/tech that you need to do your job

    • Company Description

      Chili Piper helps businesses help their buyers. 

      People interested in your business typically have to wait hours or days after filling out a form. Not anymore. Our intelligent assistant offers them a simple way to book a meeting or start a phone call immediately upon form submission. 

      Unlike the traditional method of inbound lead management, Chili Piper uses smart rules to qualify and distribute leads to the right reps in real time. Our software also allows companies to automate opportunity distribution from their SDR’s to their AE’s, and book meetings from their marketing campaigns and live events. 

      Companies like Square, Twilio, DiscoverOrg, SalesLoft, and SiriusDecisions use Chili Piper to create an amazing experience for their leads, and in return experience higher conversions for their business. 

      Chili Piper is focused on helping Businesses help their Buyers - building a new category we call Buyer Enablement.

      Job Description

      As a Sr. Product Marketing Manager, you will work closely with the leadership team to define and carry out our product go-to-market strategy.  You will help our customers, ecosystem partners, and internal stakeholders achieve business success by telling a unique and differentiated story about the value we provide.  You will be the expert in understanding our buyers and their buying criteria and will transfer that knowledge into compelling and differentiated messaging, positioning, and content for consumption by sales, partners, and customers.  


      Qualifications

      Key Responsibilities

      Messaging and positioning: Develop messaging and positioning that communicates the value proposition of Chili Piper products to sales, partners, and prospects. Understand the market, competitors, users, pains, and more to accurately position our product and features in prospects’ minds. Operationalize processes around this so that the entire company is operating from this information.

      Competitive Intelligence and Analysis. Gather competitive intelligence on our key competitors and translate it into differentiation materials for the field and for external consumption. Develop processes for collecting competitive intelligence, distill into the right level of detail, and then translate into internal and external communications.

      Go to Market Leadership. Execute product launch strategy with a cross-functional team; develop objectives and success metrics for the introduction of new offerings. This includes building feature level positioning and competitive landscapes, preparing internal teams, and driving launch activities. 

      Sales/Internal Enablement. Execute sales enablement strategy for our sellers in inside, field, technical, and partner-facing roles; develop and deliver sales enablement content and playbooks. 

      Execute content strategy to create effective marketing assets and collateral, including whitepapers, presentations, case studies, solutions briefs, web content, data sheets, and sales kits in support of our marketing campaigns and demand generation efforts


      Required Skills

      • 5+ years of product marketing experience

      • Knowledge of the sales tech market, including key players, market trends, key industry analysts, and the overall technology direction

      • Ability to work in a fast-paced, dynamic work environment

      • Outstanding written and verbal communication skills with the ability to explain and translate complex technology concepts into simple and intuitive communications

      • Skilled at developing compelling corporate and product presentation decks, including graphics, etc.

      • Experience working effectively in a persuasion-driven, cross-functional environment

      • Ability to meet deadlines and handle multiple projects at once

      • Bachelor’s degree - in business or marketing preferred, MBA a plus

      Additional Information

      How We Work

      Freedom and flexibility. We’re a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.

      Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.

      Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.

      Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

      The Perks

      • Unlimited Vacation

      • Company Offered 401k

      • WeWork membership do you can work from anywhere

      • Any equipment/software/tech that you need to do your job

    • Chili Piper
      QA
      1 week ago

      Company Description

      Chili Piper helps businesses help their buyers. 

      People interested in your business typically have to wait hours or days after filling out a form. Not anymore. Our intelligent assistant offers them a simple way to book a meeting or start a phone call immediately upon form submission. 

      Unlike the traditional method of inbound lead management, Chili Piper uses smart rules to qualify and distribute leads to the right reps in real time. Our software also allows companies to automate opportunity distribution from their SDR’s to their AE’s, and book meetings from their marketing campaigns and live events. 

      Companies like Square, Twilio, DiscoverOrg, SalesLoft, and SiriusDecisions use Chili Piper to create an amazing experience for their leads, and in return experience higher conversions for their business. 

      Chili Piper is focused on helping Businesses help their Buyers - building a new category we call Buyer Enablement

      Job Description

      We are seeking an expert quality engineer that works closely with engineers developing extensive quality test systems at scale to ensure the highest quality models and oversees releases for best customer experience.

      This position is responsible for features quality and release. Daily work involves understanding customer usage, being part of feature design development, creating test plans at scale, building automation tools, infrastructures and tests, executing test plans and reporting to stakeholders. 

      You are innovative, organized, self-starter with excellent interpersonal skills, with a keen attention to detail and able to work under tight deadlines. Work with peers inside and outside of the engineering team to ensure high quality releases.


      Qualifications

      What We're Looking For:

      • 5+ years of experience as hands on Software QA Engineer

      • Strong programming/scripting with Java and Javascript

      • Strong experience in test automation using Selenium, Cypress, Robot etc.

      • Ability to identify good candidates for automation and creating white box tools

      • Good understanding of NoSQL databases, preferably MongoDB

      • Solid knowledge of and hands-on experience with different browsers, operating systems and devices

      • Comfortable working on Linux

      • Experience working with cross functional teams to understand requirements and perform all tasks related to product quality

      Additional Information:

      How We Work

      Freedom and flexibility. We’re a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.

      Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.

      Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.

      Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

      The Perks

      • Unlimited Vacation

      • WeWork membership so you can work from anywhere

      • Any equipment/software/tech that you need to do your job

    • 2 weeks ago

      TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses. Our mission is to make ecommerce easier for everyone.

      Our core values

      • We do the right thing for our customers
      • We're a team, built on trust
      • We're proud to be remote
      • We're in control of our own destiny

      DESCRIPTION

      Do you crave a VP level Finance role that is much broader than just managing repetitive budgeting and forecasting processes?

      Are you a change agent who would prefer to be in a leadership role that defines and enhances processes instead of just managing the status quo?

      Can you succeed in a progressive organization that encourages creative thinking?

      Do you want to make a difference on a growing, experienced team of entrepreneurs?

      We are seeking a dynamic, hands-on leader with a growth mindset and a strong performance management orientation who is motivated by our mission and excited by our culture. We aspire to build an organizational culture that is equal, diverse, curious, growth-minded, innovative, results-focused, and progressive. Our remote-only team of 120+ people is growing fast.

      *This is a full-time remote position based in the US only.

      As the Vice President, Finance you will

      • Be a member of the Executive team, working with the CEO and other key members of senior management on financial planning, budgeting, cash flow, and policy matters; effectively communicating and presenting critical financial matters at executive team and committee meetings
      • Establish daily/weekly/monthly reporting processes on KPIs including reporting on billings, revenue recognition etc.
      • Provide leadership in the support of the Business Development team’s efforts to close business by providing seamless and responsive business operations and contractual support to the team
      • Identify and implement best practices and operational efficiencies in Finance across the entire organization
      • Harness people and technologies to ensure that Finance operates as a value-added, business partner to executives in Sales, Product, Engineering, Marketing, Customer Experience, Operations & Human Resources, as well as serve as a trusted partner to the CEO as one of their direct reports
      • Contribute to the development of TaxJar’s strategic goals and objectives as well as the overall management of the organization
      • Maintain continuous lines of communication, keeping the CEO and senior management informed of all critical issues
      • Represent the organization externally in contracts, banking, insurance, financing, recruiting efforts and corporate vendor negotiations

      Team Management and Development

      • Help build the Finance team over time. Oversee, direct, and organize the work of finance, operations, including staff, consultants, and outside service providers including legal and tax
      • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
      • Promote a working environment that is collaborative, positive, forward thinking and hard charging
      • Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, manage performance appraisals and salary adjustments

      Operations

      • Develop and implement an appropriate system of policies, internal controls, accounting standards, and procedures. Implement and operate performance management systems for high-performing, transparent business processes across the organization
      • Plan, coordinate, and execute the budget process and oversee ongoing forecasts against plan. Deliver monthly and quarterly performance reports and provide analytical support to management. Prepare financial analysis for contract negotiations and product investment decisions
      • Directly provide support to Business Development in the sales cycle as needed to accomplish quarterly and annual sales targets
      • In partnership with appropriate executives, manage administrative and operational services such as treasury management, employee benefits administration, payroll, accounts payable, and purchasing where applicable

      Requirements

      • A Business or Accounting degree, an MBA is preferred. CPA a plus.
      • Minimum 10+ years’ experience in a senior management role in a high-growth organization, with at least 3 years in a role as a CFO or VP of Finance
      • Solid experience with SaaS and revenue recognition, cohort analysis and other KPIs associated with SaaS
      • Experience in early stage companies on a path to $100M in revenue, evidenced by not only building out the right financial practices & processes, but also a proven track record of building out a strong finance function for each stage of growth
      • Strong technology professional services experience is essential
      • Proven track record of instilling a high-performance mindset within a growing organization
      • Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills
      • Strong mentoring, coaching experience to a diverse team with varying levels of expertise
      • Entrepreneurial team player who can multitask; self-reliant and results oriented
      • Superior management skills, ability to influence and engage direct and indirect reports and peers
      • Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives
      • Knowledge of finance, accounting, budgeting, cost control principles and automated financial reporting systems
      • Exceptional analytic, written, oral, interpersonal and presentation skills. Ability to effectively interface with senior management, our clients, and our staff
      • Experience working and managing teams in a virtual environment and/or in an environment with significant geographic diversity is highly desirable
      • Experience supporting HR, Talent, IT, and/or Operations is beneficial to this role

      You will be a great fit for TaxJar if your idea of a great work environment means that

      • You only want to work remotely, yes, we mean that – no corporate offices, no commute, 100% remote
      • You are a PRO at communicating and collaboration and have successfully worked remotely before or are intrigued enough to want to try
      • You highly value working with people you like and respect
      • You are accountable
      • You are confident in your skills and a strong team player (We’re peers here, no egos please) but also comfortable working asynchronously
      • You are hungry to play an impactful role and not afraid to fail

      We’re a happy team and we all really love what we do. We've created a space where high achievers can succeed but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for an amazing new teammate to come share in the excitement of solving real-world problems with technology.

      Benefits

      • Excellent health, vision and dental benefits
      • Flexible vacation policy
      • $1,000 in professional development credit
      • Home office stipend
      • Equity in a profitable company
      • 2x year all-company in person retreats (fully paid for by us of course)
      • Mandatory Birthday holiday!
      • 12-week paid maternity/ 6-week paid paternity leave
      • Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more

      Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.

      Are you available for 30-90-day paid trial period prior to hiring? Here's why we ask: https://life.taxjar.com/distributed-team-hiring-pr...

      If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.

    • 2 weeks ago

       TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses.

      Our core values

      • We do the right thing for our customers

      • We're a team, built on trust

      • We're proud to be remote

      • We're in control of our own destiny

      TaxJar’s remote-only team of 140+ people is growing quickly. We have an immediate opening for a Senior Product Designer who wants to make ecommerce easier for small and medium businesses.

      The design team at TaxJar is solving complex problems on a daily basis, supporting our growing customer base and creating new solutions in a complex domain. We deal with large datasets, complex frequently-changing sales tax rules, and automating complex processes for thousands of business customers. Our success is dependent on translating these complex problems into elegant experiences that delight our customers. We pride ourselves in rethinking established paradigms and bringing new and innovative solutions into existence in the financial space.

      *This is a full-time remote position, available to folks located in the US.

      Qualifications

      • A passion for turning complex problems into simple and engaging experiences

      • A comprehensive understanding of the end to end iterative design process: research user needs, map user journeys, wireframe, prototype, conduct usability testing

      • Experience working independently and with remote teams

      • Experience as a primary contributor to multiple high impact projects

      Requirements

      • 7+ years experience with SaaS products

      • Passion for solving core product problems while being accountable for all facets of the user experience: from strategy to research to interaction design

      • Ability to rapidly prototype and validate the team's design efforts

      • Front-end experience with HTML, CSS / Sass, JavaScript (Vue.js / React) a strong plus, though not required

      • Comfort with writing clear, concise UI copy

      • Develop a design system to cultivate a coherent look and feel across the product

      • A portfolio that demonstrates the ability to design complex workflows and data heavy applications

      We’re a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for an amazing new teammates to come share in the excitement of solving real-world problems with technology.

      Benefits

      • Excellent health, vision and dental benefits

      • Flexible vacation policy

      • 401k Plan

      • $1,000 in professional development credit

      • Home office stipend

      • Equity in a profitable company

      • 2x year all-company in person retreats (fully paid for by us of course)

      • Mandatory Birthday holiday!

      • 12 week paid maternity/ 6 week paid paternity leave

      • Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more

      • We offer all of our employees amazing benefits. Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.

      If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.

    • In this Software Engineering role, you'll join our engineering team with a focus on ensuring data across all of our customers accounts is as accurate as possible. Baremetrics customers trust us to provide them with accurate business insights across huge quantities of data, so the work you do will have real business impact for thousands of people.

      The only base skill requirement for this is solid programming experience with Ruby and advanced SQL knowledge.

      Our engineering team has a strong bias towards simplicity and we expect all team members to be self-motivated and to be able to communicate effectively in a fully remote setting.


      Examples of projects you would work on

      • Building in support for the many edge cases that come from external data sources
      • Creating tooling to properly identify accuracy issues
      • Building out our test suites to prevent accuracy regressions
      • Building new data integrations
      • Documenting edge cases we do/don't support
      • Documenting how to integrate data sources for specific business scenarios


      Our stack

      These are the technologies we use on the backend. Experience with any of them is a major plus, though the only absolute required experience is with Ruby and to have advanced knowledge and experience with SQL.

      • Ruby, Rails, RSpec
      • Postgres, Redis, Elasticsearch
      • Sidekiq
      • Many third-party APIs (Stripe, Braintree, Recurly, Chargebee, iTunes connect, Google Play store & more)
    • 3 weeks ago

      We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

      Responsibilities

      • Developing new user-facing features using React.js
      • Building reusable components and front-end libraries for future use
      • Translating designs and wireframes into high quality code
      • Optimizing components for maximum performance across a vast array of web-capable devices and browsers

      Skills

      • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
      • Thorough understanding of React.js and its core principles
      • Experience with popular React.js workflows (such as Flux or Redux)
      • Familiarity with newer specifications of EcmaScript
      • Experience with data structure libraries (e.g., Immutable.js)
      • Knowledge of isomorphic React is a plus
      • Familiarity with RESTful APIs
      • Knowledge of modern authorization mechanisms, such as JSON Web Token
      • Familiarity with modern front-end build pipelines and tools
      • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
      • Ability to understand business requirements and translate them into technical requirements
      • A knack for benchmarking and optimization
      • Familiarity with Git code versioning

      Apply: [email protected]

    • Close (Euro or American timezone.)
      3 weeks ago

      About Us

      At Close, we're building the sales communication and collaboration platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we've grown to become a fully profitable, 100% globally distributed team of 34 high-performing, happy people that are dedicated to building a product our customers love.

      We are seeking a Product Marketing Manager that will be instrumental in defining our product and market positioning and will take ownership of growing our customer base and platform adoption through a wide range of marketing efforts. 

      This position requires a highly motivated individual with previous experience leading product marketing and GTM strategy, and who is comfortable in a fast-moving  environment. The successful candidate will be customer-oriented, self-motivated and results-driven.


      About You

      You have a knack for understanding people. You ask a lot of questions. You’re decisive.

      As Product Marketing Manager at Close, your primary job is to understand our customer— what motivates them, what makes their job difficult, and what simply delights them. You will take these constant and ongoing learnings and deftly apply them to the way we position our brand and product to the world. After all, product marketing is at its very core, “people marketing”. 

      Your previous experience creating successful go-to-market plans (from high-level strategy down to tactical execution) will enable you to oversee the rollout of all new products and feature updates.  

      Sometimes you’ll be looking at our product marketing from a high level view—say, determining our key objectives for the quarter or the year. Other days, you may be down in the weeds yourself, writing landing page copy or working with others on the marketing team to run A/B conversion tests on site. You’re comfortable—and happy—doing both.

      What you don’t know, you’ll openly admit, but then you’ll get to work figuring it out (asking others for help and/or digging deep on your own). Your self-motivation and a relentless drive to learn/do more are appreciated by all. You pride yourself on being a “clever thinker”.  You’re comfortable talking with and working alongside our product, sales, development, and customer success teams. You understand your critical part in the overall machine, graciously accepting thoughts and feedback from others while offering your own expertise where you can. You pride yourself on being “overly communicative” -- keeping everyone up to date with the latest product marketing wins, losses, and initiatives.

      You are comfortable working remotely as part of a small team, with a high level of autonomy. You can devise your own schedule and effectively manage your workload based on the biggest opportunities and company objectives.

      When you’re in the wrong or make a mistake you can admit it. You can articulate why it happened and how you’ve learned from the experience. 

      You are in a European or American timezone.

      Above all, you understand that your success—and our success—hinges on the satisfaction and loyalty of our customers. 


      About The Role

      You will be responsible for championing the features and benefits of the Close sales platform through our marketing messaging and market positioning. You’ll work closely with Danny (Director of Marketing) and our motley crew of marketing crushers. 

      Just some of the things that will come across your [metaphorical] desk…

      Main KPIs

      > Product marketing impact on new trial signups (On-site testing and website updates, email marketing campaigns, increase inquiries from software review and industry sites)

      > Product adoption (free to paid + user activation within app)

      > Product launch/update success metrics (per launch)

      “Product superstar, that is what you are…”

      > Develop messaging, positioning, and competitive differentiation of our products in the SaaS/sales market. Own all on-site messaging. Devise the go-to-market strategy for all product launches and feature updates. Oversee the tactical execution of each GTM strategy.

      > Stay on top of the latest trends and tech advancements in the sales and CRM space. Communicate these learnings across the organization, including to our Product, Customer Success, and Development teams.

      > Identify new verticals and areas for business and product expansion. Champion all marketing efforts that relate to these growth initiatives.

      Corner the market[ing]

      > Own the product messaging in all of our marketing campaigns and corresponding collateral, which may include, but is not limited to, email, social media, blog posts, sales enablement content, and landing pages.

      > Dive deep into our customer acquisition strategy and execution, driving new trial sign-ups via smart, empathetic product/feature messaging and content. Must be comfortable devising and executing tactics to bring customers down the sales funnel.

      > Work closely with the marketing team to ensure that these brand and product value propositions are communicated consistently across everything we do.

      > Work alongside Product and Customer Success teams to identify key verticals, customer personas/roles, and geos for nuture/expansion. Define and produce the content for SEO-optimized industry-specific landing pages, CRM comparison pages, paid/display ads, other marketing materials, to effectively reach these cohorts.

      > Identify marketing website tests and updates to increase visitor conversion rate (visitor to trial signup). This includes, but is not limited to, A/B testing via copy and messaging, videos/images, and modifications to page designs.

      > Work alongside the marketing content team to identify middle and bottom of the funnel content opportunities such as product-focused white papers, blog posts, videos, and more.

      > Develop, nurture, and execute on partnerships with other vendors in the B2B SaaS and product space (online co-promotions, co-branded content, event sponsorship, etc).

      > Champion our customers via the collection and production of testimonials, case studies, and customer profiles (determining the best way to showcase them -- images, video, etc).

      > Generate verified product reviews from our customers for product comparison and online community websites like Capterra, G2Crowd, and Quora. Monitor and ensure our visibility on these, and other, SaaS review/comparison sites.

      Requirements

      > 4+ years experience working within a tech or SaaS organization (extra points if B2B, extra extra points if you can show a correlation between your work and company growth during your time there)

      > 2+ years in a product marketing role, with a track record of successfully taking products to market (devising and executing a GTM strategy)

      > Strong passion for product and ability to ‘speak the same language’ as Product and Development teams (“Scrum, Agile, Javascript, APIs, sprints”, etc, etc)

      > Project management expertise—can coordinate and juggle a variety of projects from conception through production and ensure alignment with other internal teams (Product, Customer Success, Sales, etc).

      > EXPERT command of the English language (written and verbal), with the ability to write in a wide variety of styles. Must be a copywriting pro—masterfully creating short, value-packed, relatable content to drive new conversions.

      > Foundational knowledge of common marketing analytics and campaign management platforms (analytics, popular ESPs, ad networks, social platforms, etc)


      Bonus points for the following skill sets:

      > Front-end coding (HTML/CSS/JS, GitHub)

      > Design and video (editing, Photoshop, graphics creation, etc)

      > Familiarity with SaaS finance and reporting 

      Why Close?

      > 100% Remote (we believe in trust and autonomy)

      > 2 x Annual Team Retreats ✈️ (Lisbon Retreat Video)

      > Competitive salary

      > Medical, Dental with HSA option - 99% premiums paid (US residents)

      > 5 Weeks PTO + 6 Government Holidays + Dec 24 - Jan 1 Company Holiday

      > Parental Leave (10 wks primary caregiver / 4 wks secondary caregiver)

      > 401k matching at 4% (US residents)

      > 1 month paid sabbatical after 5 years

      > Our story and team 🚀

      > Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

  • Software Dev (186)

    • In this role you will empower tens of thousands of young people from diverse backgrounds to make better choices when entering Higher Education. 

      We are seeking a developer who believes that the craftsmanship of software products is fundamental and consistently strives to be professional.

      Nobody is perfect, you’ll make mistakes, just communicate and we’ll learn together.

      We value kindness, compassion, professionalism and consistency. 

      We won’t talk about impact, as it goes without saying, but personal responsibility and ownership is at our core, you will own at least 1 area of the stack and have substantial weight and opportunity to share your wisdom on a daily basis.


      We care about you, your experience and insight from day one. As such we will support you to be successful and ensure that you maintain a healthy work life balance.


      For the role our ideal candidate will have mid to senior level of front-end experience, has the ability to use their experience to make balanced technical decisions swiftly and document future improvements. 


      You’ll primarily be contributing on our frontend and mobile projects, with scope to grow into other areas of the stack depending on the direction you want your career to grow.


      What you can expect in your first 2 weeks:

      • A welcome team meetup in Manchester, then monthly thereafter.
      • A tight-knit team which values transparency
      • Your code will be reviewed, and to review code from our Lead Developer.
      • You’ll likely be shipping code to production in your first week.

      What we are looking for:

      This is what we are ideally seeking for our new developer, we understand that everyone’s journey is a little different but if you connect with our values and mission, we’ll be happy to answer any questions you may have.

      - Previous experience working in a remote role with a reliable internet connection.

      - A strong desire to work in a small but fast moving team.

      - Proficiency with modern Javascript and React.

      - Experience using Git, branching and pull requests with descriptive documentation of your work process.

      - Exposure to Firebase/Firestore.


      Bonus Points:

      These are some of the other frameworks and tooling we are using, we’d love to know if you have any experience with these items!

      •  React Native
      •  AWS with docker
      •  CSS/HTML
      •  CircleCI
      •  AdonisJS
      •  Laravel
      •  BASH scripting
      •  Jira

      Apply to this job: [email protected]

    • What we need your help with

      As part of the product engineering team you'll be in charge of designing and implementing the new features of the Sqreen Java agent.


      Our technology protects web applications at run-time through dynamic instrumentation. You’ll work on server modules performing dynamic instrumentation, application security protection, and run-time monitoring to protect our Java customers' applications.


      Your challenge? Make our customers' applications as safe as possible without compromising on performance.


      We are a customer centric company. The Sqreen agents are protecting more than 500 customers, in production. As such, you will be in touch with our customers in order to get feedback on our features but also to get information about potential performance or stability improvement. Fixing bugs for our customers (so that no other customers will encounter them!) is a critical part of the job.


      Day to day you'll:

      > Own, build, test and release Sqreen's Java agent

      > Design and implement key features, protocols and protections running within our customers' applications

      > Use modern development methods and tools to put your code in production quickly

      > Work with backend teams to enhance data flow, performance and reliability

      > Produce technical blog posts and document the software you ship

      > Attend conferences and meetups to share your work

      > Forecast Java language and runtime evolutions to ensure the Sqreen agent has a first in class Java support

      > Follow the Java ecosystem evolutions to stay close to application servers, frameworks, popular deployment mechanisms etc.


      Who you are

      We'd love to hear from you if you have:

      > A strong interest in leading implementation of a mission critical piece of software

      > The ability to design custom protocols, services and frameworks

      > Significant experience with the Java ecosystem

      > A high consideration of reliability, low-latency, redundancy, and security

      > Excellent communication skills (we work in English)

      > A product mindset and enjoy working with people outside your area of expertise - every engineer at Sqreen collaborates daily with Sales, Support and other teams

      Sqreeners come from all corners of the globe and all walks of life. Diversity is important to us, so if you're unsure, please apply!

      Why work for Sqreen

      > On-boarding trip to Paris to start

      > Be part of an incredibly talented team who are passionate about democratising security

      > Join at a crucial stage of our development with a huge amount of runway for you to add value

      > Contribute tangibly to our core product, bringing value to our customers each and every week

      > Join a product-focused company, with a deep commitment to learning

      > Ask for any book you like and enjoy a week per quarter to focus on a side project of your choice

      > Attend great conferences all year round

      > Enjoy premium health insurance, healthy snacks every day and coached Sqreenfit sessions every fortnight

      > A relaxed working environment with regular social activities

      > Beautiful 'Sqreenhouses' in central Paris (Sentier), and San Francisco (SoMa)

      > An international, English speaking work environment with the opportunity to visit SF

      Sqreen participates actively in the tech and security ecosystem in Paris and San Francisco so you'll have access to some of the most interesting and talented people from our network and beyond!

    • Eat Like A VIP (UTC -1 to UTC +2)

      Full-Stack Developer

      Come help us modernize the $500B+ full-service restaurant industry in the US and Europe.

      As a founding team member, you'll have the ability to lay the foundations of what the company will become. We are looking for generalists as your contributions will lie beyond the scope of your specified responsibilities. Apply here: [email protected]


      About Elav:

      Our mission is to eliminate the frictions of ordering in full-service restaurants.

      We believe that by making the “front of the house” more efficient, we can unlock more value for the restaurant in terms of savings and increase in revenue, as well as for the customer in terms of quality of service and convenience.


      The Eat Like A VIP app will allow restaurant customers to order their meals directly from their phones, without requiring the assistance of a waiter.


      Responsibilities:

      • Implementing and building the MVP (minimum viable product) independently.
      • Participate in all aspects of the software development lifecycle, from design and implementation of new features through testing and response to customer feedback
      • Contribute ideas for new features and identify areas for improvement proactively
      • Communicate and collaborate effectively on a small team.
      • Make a positive impact on our company culture.
      • You will take a design/proposal and carry it through to a thoughtful and polished end result with good test coverage
      • Help recruit talented engineers

      About you:

      • #1: you're not an asshole
      • +3 years software development experience
      • Understand that technology is a means to an end and not an end in itself. So you can come up with solutions that do not involve coding
      • Capable of designing, implementing, and building an MVP (minimum viable product) independently, if necessary
      • Previous remote work experience
      • Previous experience working in a cross-functional team
      • Critical knowledge: JavaScript (React) and Python
      • Knowledgeable about modern web technologies and excited to learn new ones
      • Passionate about technology in every way
      • Easy to talk to, always open for feedback and eager to learn
      • Ability to think at a high level about product strategy
      • Self-motivated attitude with the ability to work in a fast-paced, sometimes ambiguous work environment
      • Loves dining with friends and family!
      • [BONUS]: experience with MERN Stack
      • [BONUS]: Computer Science Degree
      • [BONUS]: have written or contributed to tech articles 
      • [BONUS]: Previous startup experience

      Benefits:

      • The ability to work from anywhere in the world. Our team works from Amsterdam, Porto, Lisbon, and Luanda. As long as you can get the work done, we don't care where you are! However, to facilitate team communication and collaboration we would prefer you to be located in a European time zone (between UTC-1 and UTC+2)
      • Generous stock options
      • Growth and leadership opportunities
      • Opportunity to help build and lead the engineering team
      • Encouraged to work on side projects, as long as they don't compete directly with ELAV

      Working at ELAV

      • You will work whenever you feel you are the most productive. The exception to this is when you have set up a time to work or meet with other teammates
      • Our group meetings are generally in the afternoon around 4 pm (UTC +1), depending on your geographical location after the itis (postprandial somnolence) has passed. We meet on Mondays to set up the goals for the upcoming week, and Wednesdays to give a status update on the progress of the week's goals
      • One-on-Ones happen at least bi-weekly, but they can happen as often as you find them necessary. These meetings are for you. It’s for us to make sure you are hitting your personal/academic/professional goals. We want to help you develop as a person, and for you to help us develop as people as well
      • You will submit daily EOD (End of Day) reports summarizing the day’s issues, achievements, any needs you might have concerning the work, as well as tasks for the next day
      • Nobody checks anybody as for when and how they work – only the results are important
      • Don't work if you are sick. It's way better to rest and recover quicker than work at half power for a long time
      • If you feel you are stuck with a task don't hesitate to ask for help. There are no stupid questions, nobody expects you to know everything
      • You build the culture

      Interview Process:

      • CV review
      • Links to previous projects you built or helped build will be helpful
      • If you're a good fit, we'll reach out to set up a video call to tell you more about ELAV. If you're interested, we'll work quickly to identify if this will be the best role for you:
        • 30m - 1h video interview, where we'll just ask some basic questions to understand whether you are a fit for this role within ELAV
        • Online technical assessment
        • 1-2 weeks paid trial project, this gives us an opportunity to get to know each other prior to pursuing a full-time offer. It’s also a chance for candidates to get to know the ELAV team and make sure that it’s a good fit for them

      Compensation

      Gross annual salary: €36k

      Apply to this job: [email protected]

    • Peerspace (US (PST))
      Yesterday

      Who we are

      Peerspace is on a mission to bring people together, starting with making it easy to find and book the perfect places to meet, create, and celebrate. Our marketplace uncovers the world’s most unique spaces, such as lofts, rooftops, and art galleries, and makes them bookable for meetings, events, and film or photo shoots

      Over 3 million people have attended activities booked in Peerspace locations, and we’re looking for people who want to help us reach the next 20 million. Our people are the heart of Peerspace. 

      We are a team that values inclusion and working cross functionally.  Our strategy and objectives are clear and we support one another to exceed expectations.  We believe that a healthy company culture creates an environment where people are excited to come into work everyday and contribute to building a successful organization.

      The role

      Peerspace is now hiring our second Mobile Engineer to join our team. You’ll be able to work closely with product, your opinion will be heard and our decisions as a team will be affected by data measurement on a regular basis.  We are looking for people with a passion for building effective user experiences with high user engagement. You’ll get to work on critical product engineering projects that ship. You’ll be using modern design patterns and coding standards, while helping to migrate existing legacy code. You’ll also work closely with design to continue building out a quality user experience. As a team, we maintain a supportive development environment through mentorship, team offsites, and group code reviews. If this sounds like a good fit, we’d love to hear from you.

      Peerspace engineering team is over 40% remote - you’ll be working in an environment with other like-minded individuals. 

      As a Mobile Engineer at Peerspace, you’ll:

      - Partner with product and design to deliver app features that meet technical, product, and design requirements.-Ship frequently - we aim to ship every 2 weeks.  Our sprints include retros focused on evolving and tuning our process.

      - Work with our mobile stack including Swift, React Native, JavaScript 

      - Collaborate with the backend team as they define APIs and other services that support client applications.

      - Work independently to research bugs and implement fixes, improve performance, and add to our analytics event tracking.

      - Participate in our culture of improvement by joining code review meetings, writing technical documentation, and reviewing PR’s for your teammates.

      About you:

      - You have demonstrable ability building and shipping iOS applications

      - Familiar with Xcode 10, Swift 4+ 

      - You thrive in an open and inclusive environment.

      - Your code is shareable - you write code that is modular and extensible whenever possible and leave code better than you found it.

      - You love to ship - your track record of shipping software that you took end to end responsibility for speaks for itself.

      - You want to go home every day knowing your work is valued and will materially impact the experience of Peerspace hosts and guests nationwide.

      Bonus points:

        - You have experience with React Native in a production environment

        - You are experienced with CocoaPods

        - Experience with JavaScript ES6, JavaScript ES7

        - Experience with Node, Yarn, Webpack

        - Experience in a start-up environment

        - Experience with shipping production React Native projects

        - Redux, Redux Saga architecture - End user empathy

        Benefits & Perks:

            - Competitive salary with employee stock options and access to a 401k

            - Medical, dental, and vision coverage

            - Take-it-when-you-need-it vacation and sick days

            - Dog-friendly office

            - Weekly catered lunch

            - $500 annual professional development allowance

            - 20% discount on all Peerspace bookings

            - Flexible work from home or remote work (PST hours) potential

            About us:

            Over the last five years Peerspace has shaped a community that empowers individuals to create one of a kind event experiences, our workplace and employees are no different. At Peerspace, no individual is the same but together we share a love for our work, a passion for the product and a shared values. This mentality ensures we respect, support and encourage one another to be our best selves all while striving to achieve the goals of the business. If this sounds like a place you would love to be a part of we encourage you to submit your application to join our team.

          • About Pexels

            Pexels is one of the biggest, most loved and fastest growing free stock photo sites in the world. We help millions of creators to easily build beautiful products and designs by connecting them with talented photographers. We are the fourth most upvoted product on Product Hunt ever. Among our millions of users are people from the greatest brands and companies in the world like Forbes, Buzzfeed and Facebook.

            We have a very high bar regarding the skills, character and ambition of our team. We are looking for coworkers who are among the very best in their field who can help us turn Pexels into one of the big tools used by tens of millions of creatives worldwide.

            Since so many designers, developers and startups are using Pexels you have the chance to work on and build a product that a lot of your friends and peers know, use and love. Come on board and help making sure your friends can use the best version of Pexels possible.

            Your Profile

            - 3+ years of development experience with Ruby on Rails, JavaScript, HTML and CSS

            - Understanding of Rails best practices and conventions

            - You know how to write maintainable JavaScript, CSS and HTML code

            - Experience with MySQL and Elasticsearch is a plus but not required

            - Fluent English

            Your Tasks

            - Implement new features for Pexels with CSS, HTML, JavaScript and Ruby on Rails

            - Work together with a designer on new landing pages

            - Identify bugs and bottlenecks, and devise solutions to these problems

            - Help to improve our technology stack

            - Take part in product decisions

            - Build a product with an amazing user experience that makes millions of designers, writers and photographers happy

            What We Offer

            - Work on a product that is used by millions of people and that is well known in the industry

            - An environment to have huge impact on our company, the product and our users

            - Competitive compensation

            - A small, flexible and very effective team

            - We are a German company but our team is fully remote and spread around the globe. We have team members in Canada, US, Wales, Brazil, Germany, Australia, Uruguay and Russia.

            - Regular team retreats. Our last team retreat was in San Diego.

            Please get in touch with us and include your CV, Github and anything else that helps us understand that you are amazing.

          • Yesterday
            About Percona

            Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
             
            Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.
             
            Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

            Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

            What’s the job? 
            Percona Support is a global, elite team of super hero engineers who love getting to the bottom of weird and interesting database behaviour. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures. 

            This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous.

            You’ll be teaming with some of the most well known database ninjas in the industry who are even better teammates, friends and mentors. You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases.

            What does it take to be a Percona Superhero?

            • Exceptional knowledge of both MySQL and InnoDB
            • Be a wizard with databases and associated technical configurations
            • Knowledgeable about performance tuning, query optimization, & index tuning
            • Experience with backup solutions such as XtraBackup, & MyDumper
            • Experience with HA solutions such as MHA
            • Detailed understanding of monitoring requirements
            • Demonstrable experience of administering Linux based systems
            • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
            • Enthused to expand your skillset with new technologies as the industry continues to evolve
            • Availability to travel for the occasional team meeting, conference and customer visit
            • Excellent written and spoken English.

            It's a bonus if you have experience with these:

            • Galera / XtraDB Cluster, & HAProxy
            • Cloud Services such as AWS and RDS or hosting providers like Rackspace
            • Nagios, Percona Monitoring Plugins (PMM) and other monitoring tools
            • Configuration management solutions such as Ansible, Puppet or Chef
            • Percona Toolkit suite
            • MySQL DBA, Professional Certifications
            • MongoDB
            • PostgreSQL 
            • MyRocks 
            • Kubernetes / OpenShift / Docker
            Location: Remote, work from home position anywhere in the APAC region.5 day work week including occasional weekend day (one in 5 weeks) and occasional participation with the on-call team schedule.

            Remote work from home openings require consistent and strong internet access.

            HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

            Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

            Please review our Percona GDPR Privacy Policy.
          • On being a Team Happiness Engineer at balena

            At balena, we spend a lot of time working to ensure that our team is cared for. As our team grows, we want to make sure that this is the case, which means working on interesting and rewarding challenges!

            One of our priorities in terms of team happiness is to optimise team scheduling. We’re a remote-first company distributed across many continents, and as a result, scheduling meetings and ensuring we always have engineers available to support our users is a difficult challenge.

            We believe it’s important to ensure that every member of the team is able to choose their working hours and maintain a healthy work-life balance, which means taking these parameters into account when scheduling.

            As you may have read on our blog, we achieve this through the use of advanced constraint programming algorithms. This turns a task which would be tedious and inefficient to do by hand into a rewarding mathematical challenge which simultaneously results in a better and more flexible outcome for our team.

            Algorithmic scheduling is of course just one example of pain reduction for the team. We have more ideas on how tools like constraint solvers can be applied to boost team happiness and success, for example the optimisation of team activities and professional development.

            We are looking for a full stack “team happiness” engineer to join us in this venture by innovating and implementing engineering solutions to reduce discomfort and friction across our team. We can’t wait to see what you can come up with!

            Requirements

            • Extremely good problem-solving abilities. You know how to split a complex problem into incremental pieces.
            • The software engineering skills to implement these solutions programmatically.
            • The ability to execute and complete software projects.
            • Good understanding of software engineering practices and how to apply them (e.g. version control, tests, descriptive commit messages).
            • Self-motivation to find the best possible outcome from a myriad of options.
            • Desire to make yourself and others more effective; you’d be bothered by an inefficient process.
            • Excellent written communication skills, and fluency in English.
            • The ability to work remotely, with a remote team around the world.
            • The candour to question the status quo.

            Nice to have:

            • Experience with Linux, TypeScript, JavaScript frameworks, Python, HTML/CSS and databases
            • Experience with Google Sheets, Google Apps Script, and managing projects on the Google Cloud Platform.
            • A good understanding of git and GitHub.
            • An interest in mathematical modelling, optimisation and constraint solvers.
            • A sample of your work (URL or attached sample).
            • Experience in a full stack developer role.
            • Having worked remotely before.

            About working at balena

            We come from 15+ countries, and we embrace a remote culture with flexible hours. To us, this means being highly productive while still maintaining a healthy work-life balance. You need to be able to work remotely, and have a dependable internet access available so you can join video calls.

            We are an equal opportunity employer and value diversity. We value knowledge and initiative more than educational and personal backgrounds, age, or location. We maintain a work environment in which team members are treated with respect at all times and in which thoughts and ideas can be shared openly.

            We communicate proposals, discuss with others in the team and accept feedback if it makes the result better. We value the ability to learn, which is more important to us than knowledge of specific technologies. We know that learning fast means being outside our comfort zone, which is OK — we'd rather learn than let our assumptions get in our way.

            Benefits

            • Work with an extremely talented, diverse team
            • Equipment of your choice
            • Remote-friendly
            • Flexible working hours
            • Generous vacation policy
            • Annual company gathering in an international location
            • We send you hardware for side projects!
          • 2 days ago

            Rust is a programming language that empowers everyone to build reliable and efficient software. Rust supports easy parallel execution while statically ruling out segmentation faults, data races, and numerous other classes of bugs. 

            Rust is also a massive open source project with many contributors doing all sorts of things, ranging from working on the compiler to organizing events. The Rust Team at Mozilla is trying to do our part to help support and grow this friendly, diverse, and effective open source organization. 

            This job position is a bit unconventional. We aren't looking for a specific set of skills. What we are looking for is someone who can be involved in the Rust project, identify important problems, build a consensus around the best solutions, and help see those solutions get implemented. The nature of those problems, and solutions, however, depends a lot on you!

            Given the open-ended nature of this role, we do have a specific request. As part of your application, please include a cover letter that describes the kinds of things you think you would like to work on within the Rust project. If you prefer, you could also describe a similar-sounding role that you've played in other jobs, communities, or projects.

            As a member of the Rust team at Mozilla, you will...

            • Work on a distributed team located all over the world
            • Work in the open on an entirely open-source codebase
            • Work closely with open-source volunteers and the Rust community
            • Have a significant degree of autonomy and opportunity for growth

            This is a senior position. Candidate should have:

            • A demonstrated ability to bring conflicting viewpoints to consensus
            • Expertise in their domain
            • The ability to work independently within a highly remote team

            About Mozilla

            Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

            We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

            Group: C

            #LI-JP1

          • The data volume for our largest customers has increased more than 4x in the last year, and we’re scaling Heap to meet the demand. Our backend supports an expressive set of queries that need to come back with sub-second latencies and reflect up-to-the-minute data. To make this possible, we’re working on a novel distributed infrastructure.
             
            We’re looking to bring on an Infrastructure Engineer to lead the DevOps side of this challenge. Help us de-risk our stack, add more 9s to our availability, and incorporate open source tooling.
             
            You’ll own the design and development of our DevOps toolchain. You’ll build deploy pipelines and manage configurations. You’ll set up performance metrics and act on them to scale a complex distributed system.
             
            We’re looking for stronger software engineering skills than a typical DevOps role requires. This is a building role, which happens to focus on stability, operability, and tooling, not an ops role. You’ll need to be able to understand our codebase and debug issues as they come up. Some example projects:
            • Determine how we'll do service discovery and incorporate it into a codebase that assumes static locations for services.
            • Figure out how we’ll package our code and deploy it from test → stage → production, and eventually eliminate manual deploys on production machines.
            • Where will new instances come from? Pre-baked AMIs? Terraform with vanilla images and a bunch of salt? Containers? Something else?
            • Determine how we’ll monitor, backup, and otherwise operate our Kafka cluster.
            • Much, much more.
             
            We’d like to get to know you if:
            • You have experience with modern DevOps tooling - infrastructure as code, configuration management, CI pipelines, package managers - we need someone who has deep knowledge of the full DevOps ecosystem.
            • You communicate with clarity and precision. We care about this almost as much as your technical ability.
            • You’re self-directed with a strong sense for relative priority. There is low-hanging fruit everywhere. We need someone who has a good sense for which projects will have the most impact.
            • You have experience with AWS, especially EC2, VPC, and ELB.
            • (Bonus) You have experience with our stack. Heap runs on Kafka, ZooKeeper, PostgreSQL, Redis, and Node.js, with Terraform, SaltStack, and CircleCI for orchestration, configuration, and continuous integration.

             

            Our HQ is in SF, and we have an office in New York, but a large part of our engineering team is remote. We cover relocation costs, and can sponsor visas. We'd love to hear from you, no matter where you are!
             
            Heap has raised $95M in funding from NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others.
             

            People are what make Heap awesome. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive equal opportunity workplace everyone can call home.
             

             

          • 2 days ago

            Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.

            Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.

            What You'll Do

            • Collaborate with other engineers on your team to build a data pipeline and client application from end-to-end.
            • Prototype, implement, test, deploy, and maintain stable data engineering solutions.
            • Work closely with the product manager and engineers to define product requirements.
            • Present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.

            What We're Looking For

            • You have a commitment to putting the children we serve at the center of everything you do.
            • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
            • You’re experienced with devops (Docker, AWS, microservices) and can launch and maintain new services.
            • You are experienced with distributed data storage systems/formats such as MemSQL, Snowflake, Redshift, Druid, Cassandra, Parquet, etc.
            • You have worked with real-time systems using various open source technologies like Spark, MapReduce, NoSQL, Hive, etc.
            • You have knowledge in data modeling, data access, and data storage techniques for big data platforms.
            • You have an ability and interest in learning new technologies quickly.
            • You can work with shifting requirements and collaborate with internal and external stakeholders.
            • You have experience prototyping, implementing, testing, and deploying code to production.
            • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
            • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

            Technologies We Use

            You should have experience with at least a few of these, and a desire and ability to learn the rest.

            • Python
            • Elasticsearch / PostgreSQL
            • AWS / Terraform
            • Docker / Kubernetes
            • Node / Typescript

          • Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team. Without a doubt, you are a passionate technical leader that adeptly navigates between the big picture, details, and team dynamics

            Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is building products that enable this vision.

            What You'll Do:

            • Lead a team of engineers through the product evolution for one of Thorn’s key products in the detection of Child Sexual Abuse Materials (CSAM).
            • Define the scope of development, requirements and technical roadmap with Product, Design, Data Science, and Engineering.
            • Prototype, implement, test, deploy, and maintain stable engineering solutions with the engineering team.
            • Present possible technical solutions to internal and external stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.
            • Manage and mentor people on your team fostering ownership, critical thinking, and dynamic problem-solving.

            What We're Looking For:

            • You have a commitment to putting the children we serve at the center of everything you do.
            • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
            • You have experience prototyping, implementing, testing, and deploying code to production.
            • You have experience creating and leading a team to success.
            • You are able to guide technical work across multiple teams and balancing the tradeoffs of reusing existing solutions vs building your own.
            • You have the ability and interest in learning new technologies quickly.
            • You can work with shifting requirements and collaborate with internal and external stakeholders.
            • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
            • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

            Technologies We Use:

            You should have experience with at least a few of these, and a desire and ability to learn the rest.

            • React / TypeScript
            • Node / Express
            • Python
            • PostgreSQL / MemSQL / Elasticsearch
            • Docker / Kubernetes
            • AWS / Terraform / Packer

            Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

          • Status is the gateway to the decentralised web. We’re building the tools and infrastructure for the advancement of a secure, private, and open web3. With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute. 

            Our core application, currently in beta on Mobile and Desktop,  is an open source, Ethereum-based app that gives users the power to chat, make payments and browse the decentralized web.

            We are looking for a Technical Writer to work on Nimbus (https://nimbus.status.im). You’ll have expertise in communicating complicated technology topics in clear, concise ways. You will build our documentation working closely with developers to present our content. 

            The anticipated salary range for this role is $65,000 - $75,000 USD (paid in local currency, or crypto, and dependent on experience & location). 

            Nimbus is a research project and a client implementation for Ethereum 2.0 designed to perform well on embedded systems and personal mobile devices, including older smartphones with resource-restricted hardware. 

            Responsibilities:

            • Create and maintain general documentation standards.
            • Create process documentation that clearly and efficiently communicates concepts, ideas, and instructions.
            • Translate information into clearly written procedures.
            • Work with our development teams to gain an in-depth understanding of the product/project and related specifics on the documentation requirements.

            Minimum qualifications

            • Passionate about blockchain technology and decentralisation. 
            • Deep, relevant experience in technical writing.
            • Ability to quickly understand complex technical concepts and make them understandable through documentation.
            • Strong organizational skills, structured thinking.
            • Excellent communication skills (writing and speaking, predominantly in English).

            Preferred qualifications

            •  Experience working for a blockchain or crypto organisation in a Technical Writing role. 
          • Wallethub (US timezones)
            3 days ago

            Job description

            WalletHub is one of the leading personal finance destinations in the U.S. and rapidly growing. We're looking for a highly skilled and motivated Senior Java Developer for a full-time, permanent position.

            Responsibilities

            • Designs and develops web applications using Java, Spring Framework, MySQL
            • Designs and develops unit test cases to make the code more robust
            • Participates in pairing and code reviews
            • Supports and troubleshoots problems with existing applications
            • Participates in the areas of architecture, design, implementation, and testing

            Qualifications

            You are the ideal candidate for this job if you have:

            • Over 3 years experience in Java, Spring and MySQL (or any relational database)
            • Experience developing web and stand-alone applications in Spring technologies, such as Spring MVC, Spring Security, Spring Batch
            • Proven ability to lead a small group of developers and the willingness to mentor junior developers
            • Excellent communication and analytical skills
            • Willingness to work hard
            • Proficient with spoken/written English

            Nice to have but not required

            • Experience in PHP
            • Familiarity with front-end technologies – Object-Oriented Javascript, AJAX, XHTML, HTML, XML/DOM
            • Experience with unit testing framework, test driven development

            Compensation

            • Very competitive salary based on prior experience and qualifications
            • Potential for stock options after the first year
            • Raise and advancement opportunities based on periodic evaluations
            • Visa sponsorship (after 18 months with the company, based on performance, in case you will be working from outside the U.S.)

            Notes

            • This position does not have a location requirement and can be performed remotely (including from outside the U.S.).
            • Expected work schedule is 50 hours/week, Monday to Friday. In case you will be working from outside the U.S., please be aware this position requires an overlap with EST business hours (8am - 7pm ET, including 1 hour break).
            • Although we appreciate your interest in working with us, due to the high number of applications we receive, we will only be able to respond to successful applicants.
          • Modemedia (US only)
            3 days ago

            Mode is a powerful, collaborative analytics platform designed by and for, analysts. Armed with tightly integrated SQL, Python, and interactive data visualization tools, analysts use Mode to turn data into actionable insights in one, central location. Simple sharing tools let people throughout your organization access dashboards tailored to their needs and explore underlying data on their own. With everyone analyzing and collaborating on consistent data within the same platform, every department is able to quicken the pace at which they make brilliant decisions.

            As a Front-End Engineer on Mode's Engineering team, you'll work closely with other Engineers, PM's, and Designers to build impactful applications with thoughtfully designed user interfaces that will help analysts get the most of Mode. As a member of the Mode team, you'll also be a steward of our values. Take a look at how our engineering team lives our values here.

            What you'll do

            • Develop our core web applications for data analysts and business users

            • Define and maintain development practices that let us move fast with quality

            • Work with a wide range of tools and technologies (from SQL to Javascript) and be able to evaluate technologies for what we are building

            • Determine priorities by estimating the potential impact of projects

            • You'll be based out of our SF office or work remotely based in the United States

            What we look for

            • You have built and shipped web applications

            • Expert understanding of HTML, Javascript/Typescript, CSS and/or related technologies

            • Experience with testing, continuous integration, and continuous deployment

            • Experience with front-end frameworks such as angular, react, backbone, etc.

            • Demonstrated experience working remote and communicating effectively

            • Alignment with Mode's values

            About Mode

            Mode is a collaborative analytics platform that brings teams together around data to make game-changing decisions.

            In everything we do, we strive to put the people we do it for first. This starts internally: together we're building a culture that embraces diversity and learning, humility and gratitude. At the same time, we try not to take ourselves too seriously and strive for a healthy balance between work and personal pursuits.

            Benefits you can expect as a Mode employee:

            • Generous, flexible PTO and family leave

            • Flexible work schedules—we trust you to know what will make yourself most productive

            • Generous professional development policy that includes funds earmarked for each employee's discretionary professional growth—Have a conference you want to attend? A class you want to take? If it's helping take your career to the next level, it's on us.

            • Excellent health coverage for team members and their families (Mode pays the 100% of the premiums)

            • Supportive work environment and a manager who is focused on your professional growth

            • Company events that highlight our team's passions and hobbies

            • Snacks and in-office lunches shared at our ever-growing lunch table

            Mode is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

          • MailerLite is one of the fastest-growing email marketing services. We help more than 700,000 businesses around the world to keep in touch with their customers.

            In order to do even bigger things, we need people in our team that are passionate and great at what they’re doing. We’re looking for you!

            Why MailerLite?

            Wondering why we think you’ll love working for MailerLite? Here are 6 reasons!

            You won’t be bored

            Our customers are sending more than 20 million emails per day. Scaling the platform while building new amazing features is a challenge that definitely won't keep you bored.

            You’ll work with a clean codebase

            Due to the fact that we use the latest best practices of development and continuous integration (drone.io), you can rely on a clean codebase to work with. The technology stack includes Laravel, Vue.js, Angular, MySQL, Redis, Elasticsearch and Docker. We work in sprints and manage projects in Github making use of issues, projects, pull requests and reviews.

            Take ownership

            We don’t micromanage at MailerLite and try not to interrupt your work with random tasks. We do expect you to take full responsibility and ownership for the stuff you build.

            You’ll have experts at hand

            Our developer team has lots of experience in web development and email. Whenever you’re stuck, your teammates are eager to help you grow. And they’d love for you to share your knowledge too!

            You can pick where you want to work, every day

            At MailerLite, we embrace the remote culture. Half of the team works from the office in Vilnius, the others are spread around the world. Every day you get to choose what environment makes you most productive.

            You can count on stability

            We're not a startup that's burning investor money. MailerLite has been around for more than 10 years and is a profitable company that continues to grow. You can count on us to offer you a stable workplace!

            Requirements

            • You've worked as a full-time developer for at least 2 years.

            • You've built web apps using Laravel and Vue.js.

            • Familiarity with HTTP-based APIs.

            • QA knowledge in writing unit and acceptance tests.

            • Problem-solving mindset.

            • Outstanding attention to detail, (if you apply, include the word “lite” somewhere in your newsletter).

            • Good verbal and written communication skills in English.

            • Ability to work with teams across multiple time zones, and countries.

            What we offer

            • Competitive salary – we pay at or above market salary.

            • Remote-first culture with half of the team in Vilnius, Lithuania and the other half working remotely from all over the world.

            • Office or Remote – you can choose every day.

            • Free healthy lunches, snacks and coffee in the Vilnius office.

            • Company-paid retreats that we call Workations. The entire team gathers twice a year for a week in an exotic location to work, learn and have fun together.

            • Generous vacation policy. Take time off when you need it. We trust you.

            • Company paid creative days. Go out explore and share with the team.

            • MacBook Pro and other tools that you will need.

            Interested?

            Don't send us a CV. We like to do things differently.

            Instead, here is how we would like you to apply:

            • Sign up for a free MailerLite account.

            • Go to "Campaigns", create a newsletter and send us the URL to [email protected] Each newsletter has a public URL that can be shared with others.

            • Before you send the email, you will need your new account to be approved. In the approval form, you will be asked how you collect subscribers and what type of content you plan to send. Just write "Job application."

            Things we want to see in the newsletter:

            • The title of this role in your email subject line.

            • How you heard about this job.

            • Links to your LinkedIn, Twitter, Facebook and/or personal homepage.

            • Links to your source code on GitHub.

            • Previous companies where you worked, your role, projects you worked on and the technology stack you used.

            • Why you want to join MailerLite.

            • Your remote work experience.

            • Your description of a project or product that you loved working on and why.

            • Expected salary.

            We wish you all the best of luck!

          • Interdax is building a next-generation digital asset exchange with a novel approach to crypto trading. Our team comes from top HFTs and exchanges like Nasdaq and NYSE, as well as from well known firms in the blockchain space.

            Responsibilities

            End to end ownership of backend application stack (everything that stands between trading engine and the browser) and public-facing API, starting from product design and implementation to load testing, backend infrastructure management, and monitoring. You will work closely with the entire team and expected to delegate and integrate some of those responsibilities, but still maintain full grasp over the entire backend operation. This is a position for someone who is willing to become highly vested in a project that operates 24/7 and might demand many hours, but with enormous professional and financial rewards.

            Requirements

            • Strong end to end (backend) system design skills

            • Ability and track record of designing, building, and maintaining complete products end to end

            • Deep knowledge of algorithms and data structures behind development stack

            • Good understanding of computer architecture

            Desired Technical Skills

            • Backend development in NodeJS (including knowledge of V8 internals)

            • PostgreSQL or other relational row-based DBs (including data structures behind them)

            • Design of developer-friendly WebSocket and REST APIs

            • System and network administration at all levels (from block-storage to container orchestration frameworks)

            • Familiarity with low-level system development in C/C++ and performance optimization of Linux and applications

            Bonus Points

            • Knowledge of market microstructure, trading mechanics, and derivatives

            • Familiarity with crypto-currency trading venues

            • Experience with front-end development and trading UIs

            Compensation and perks

            • Very competitive salary

            • Equity / Stock options (1-5%)

            • Fully remote

            • Flexible work hours

          • Canny helps SaaS companies build better products by being better at listening to and acting on user feedback.

            The benefit of working with SaaS companies is that our work impacts technology in virtually every sector (education, medicine, tech, and so much more). We're using what we're great at, building great products, to have the impact we want to have on the world.

            • Early-stage startup, 5 person team, launched about two years ago

            • Over 500 customers, including industry-leading companies like Lyft, Bench, and Compass

            • We haven't raised any money, we are our own bosses

            • 100% remote

            For more info, check out our blog, team page, or our nomad journey on Instagram.

            ROLE

            We're hiring a full-stack engineer to help us build Canny. You'll be working alongside founders to make Canny more valuable to its customers, and grow faster 🚀

            RESPONSIBILITIES

            • Build out new features and integrations to expand our product/market fit

            • Improve our funnel to optimize for growth

            • Fix bugs, improve UX, and make Canny scale

            • Talk to our customers and prospective clients to help out with sales/support and better understand our target audience

            QUALIFICATIONS

            • You've built best-in-class products people fall in love with

            • You've built rock-solid, scalable infrastructure from the ground up

            • Ideally you've worked in startups, even better if at a B2B/SaaS startup

            TECHNOLOGIES

            • Front-end: React, Redux, Webpack, Sass, ES6

            • Back-end: Node, Mongo (mongoose), Isomorphic React 😎

            • Hosting: AWS (EC2, CloudFront, S3, ELB)

            COMPENSATION

            • Competitive salary

            • 0.5% to 2.0% equity

            • Unlimited sick and vacation days (paid)

            • Quarterly international team offsites ✈️ (paid)

            APPLY

            If you think you'd be a great fit for this position, shoot us an email [email protected] Please include your resume and tell us why you want to work at Canny.

          • PeopleDoc (France, Germany or UK)
            5 days ago

            PeopleDoc is on a mission to revolutionize how every HR function provide services to their employees.  

            Our unique “state of the art” HR Service Delivery platform provides HR teams with the tools they need to provide great services while considerably decreasing the manual work behind the scenes and allowing companies to go paperless in their administration.

            The PeopleDoc HR Service Delivery platform helps HR teams more easily answer employee requests on demand, automate employee processes,  across multiple locations.  PeopleDoc serves more than 1000 clients with employees in 180 countries in 12 languages. PeopleDoc is now a part of Ultimate Software. Ultimate Software is a Leader for Cloud HCM Applications.

            More information is available at www.people-doc.com.

            We’re searching for a Javascript developer to join our team. We are growing our frontend team to build the next generation of HR delivery services.
            Our head office is in Paris, but we are mostly a remote team, and we accept candidates located in France, Germany and the UK.

            Your Mission

            As a Javascript developer, your role is to give life to this platform backed by our design guidelines and our APIs. Your responsibilities will include:

            • Improving existing applications and building new ones
            • Sharing your knowledge and efforts across projects to build a strong and consistent development platform
            • Learning and teaching with weekly dedicated learning sessions
            • Be a decent human being (that comes first, actually)

            Mentoring is also a first-class element at PeopleDoc: depending on the topic and your proficiency, you will be offered to mentor or be mentored.

            Skills

            Javascript: the more the better

            We have grown to become big fans of the Javascript framework Ember.js. If you don’t know it, we’ll teach you. If you do know it, come share your experience with us. Besides Ember, you must at least be curious about the evolution of plain “vanilla” Javascript.

            HTML & CSS: decent knowledge

            The JS tribe and our UI designers collaborate to improve our UI framework every day. You will need some proficiency in HTML and CSS to contribute.

            Language

            As a member of an international team in an international company, you are required to be able to express yourself in both written and spoken English.

            Experience

            This is a Javascript position, the more you know, the better. We are using Ember.js as a main framework, but we’re not expecting you to know it. A strong desire to learn is as welcome as an expertise.

            Tooling & Methodology

            We are big fans of pair-programming, we dedicate a lot of time to the onboarding of our newest members. Testing is an integral part of our practices and so is peer reviews.

            We strive to build a welcoming and inclusive work environment where building exceptional products comes along with learning continuously and sharing knowledge with the rest of your team and company. Among us, you will be : 

            • Working within a friendly, fast-growing, inclusive, progressive company
            • Collaborating with a team of talented designers and developers
            • Learning not only how to code but how to build a product
            • Encouraged to share your knowledge and learn new skills

            We are also avid learners: during our weekly learning sessions, we exchange on various topics to learn together. We have a very large budget for our library, and we contribute back to the open source projects we love and use. Plus, there’s a conference budget for you to spend.

             

             

          • Heap (North American timezones)
            5 days ago

            As a leverage engineer at Heap, you’ll be iterating on our core product to help drive activation, conversion, and retention/expansion. Heap is growing quickly, and to keep that pace we need to build applications and services that allow us to scale the effectiveness of our people. Your goal is to make changes to the product to increase revenue, improve our sales motion, and make it easier for the business to manage customers.

            You’ll be on a multidisciplinary team that owns the full stack from the interface to the analytical query engine. You’ll work closely with web engineers, product management and solutions engineers to decide how to build features.

            Our stack is built in JS and Postgres. Your work will be built with both, but will occasionally extend to frontend applications built in TypeScript and React. Familiarity with these tools is appreciated, but your creativity and intelligence are much more important to us than knowledge of our tools.

            What we're looking for

            We’d particularly like to get to know you if:
            • you communicate with clarity and precision. We care about this almost as much as your technical ability.
            • you're passionate, even if it's not about analytics. There should be something you know more about than anyone on our team.
            • you’ve written 10,000 lines of code that look embarrassing in retrospect. ... and you've written 10,000 lines of good code since then.
            • you like fruit, sunshine, and bad jokes. We aren't robots.
             
            Our office is in San Francisco, but we have engineers around the world. For the product engineering team, we are open to remote engineers in North American timezones. We'd love to hear from you!
             
            Heap has raised $95M in funding from NewView Capital, NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others.
          • Canonical (EMEA)
            6 days ago

            Role Summary

            Ubuntu is the most widely used Linux for innovation from cloud to connected device. Our growing team of IoT field engineers help customers deliver sophisticated IoT products and services across a wide range of industries - from autonomous vehicles to refrigeration solutions.

            Field engineers carry a significant responsibility - helping customers understand the range of silicon and board options, helping them deliver their unique applications, and helping them ensure the security of critical infrastructure. Our team hires software engineers with experience in the full stack of Linux from firmware to GUI. We represent Canonical and its capabilities to some of the most important companies in the world. Our customers have tremendously varied goals - from mission critical and very expensive machines to tiny and low-cost things. We aim to bring the right insights at each stage of the process and to help these customers make effective choices. Most importantly, we aim to help them deliver devices that meet their business goals, on time. 

            Responsibilities include consulting, developing, demonstrating, and presenting some of the most advanced operating systems and application technologies available in the enterprise world. The role is a fast-paced, problem-solving environment and the questions require answers can be challenging yet very exciting. The right candidate must be resourceful, quick-thinking, and able to deliver on a wide variety of solutions across cloud, server, desktop and IoT technologies.

            This role will support customers in EMEA market.

            Key Responsibilities and Accountabilities

            • Build strategic relationships with key technology partners and customers
            • Conduct yourself as a trusted technical advisor
            • Apply expertise in analysing a customer's business or technical challenges and correctly map the appropriate solution
            • Leverage deep knowledge of Ubuntu and related technologies to provide technical subject matter expertise to sales staff, partners, and customers for the development and implementation of complex IoT products and end-end solutions
            • Work in conjunction with Canonical’s IoT and Cloud sales, delivery and business development teams to grow existing customer accounts as well as winning new customers, including the interaction with other offices in EMEA.
            • Develop and present technical sales collateral such as presentations, how-to guides, and technical competitive documents to project teams.
            • Propose and present custom technical solutions to Canonical’s clients and partners based upon Ubuntu technologies such as Ubuntu Core, Snaps and other Canonical technologies.
            • Understand and champion the technical knowledge and product skills required to meet customer requirements and close new business.
            • Assist in coordinating and preparing responses to RFx documents.
            • Travel required; mix of domestic and international up to 30%.

            Required Skills and Experience

            • A degree in engineering, preferably computer science or software engineering
            • 2 years experience in enterprise or commercial software development with Linux
            • Excellent communication and presentation skills - both to customers and in support of technology and industry conferences.
            • Skills in supporting complex sales cycles what involve detailed technical requirements, multiple technical stakeholders and new innovative product designs.
            • Ability to interpret customer business challenges and technical issues and effectively communicate how a solution will align to their needs and requirements.
            • Experience of deploying embedded and IoT solutions - from hardware, operating systems through applications and cloud services.
            • Understanding of security issues in the IoT industry.
            • Understanding of the Linux kernel: modules, BSPs, etc.
            • Familiarity with x86 and ARM SoC architectures and vendors.
            • Experience of working in verticals such as automotive, robotics, gateway, networking, industrial and digital signage.
            • 5+ years of experience in technical roles with Linux, preferably Ubuntu
            • Open source & Linux
              • Familiarity with open source development tools and methodology.
              • A strong and demonstrated grasp of Linux technologies including advanced scripting, development and Linux software packaging experience.
              • Familiarity with the licenses and license compliance requirements for open source software.
              • Familiarity with boot loaders and hardware-related aspects of Linux development
            • Strong English language communication skills, especially in online environments such as mailing lists and social collaboration tools
            • Ability to be productive in a globally distributed team through self-discipline and self-motivation, delivering according to a schedule.
            • Self-driven personality.
          See 166 more Software Dev jobs
        • Customer Support (39)

          • Description

            Canonical and Ubuntu are at the forefront of cloud and IoT computing, helping customers master the challenge of operations on hybrid cloud, bare metal, and container-based systems. Most of our team's solutions are based on OpenStack, Kubernetes, and Ubuntu; therefore the ideal candidate has interest or experience with one or more of these. If you have experience or are willing to learn about LXD, Snaps, MAAS, Juju and Ubuntu, this team is the best starting point.

            A Dedicated Support Engineer must be a self-motivating and self-managing person who can learn complex technologies quickly. You will be embedded within the customer team and be accountable for providing an outstanding technical support experience to our customer.

            Each day you will have to make judgment calls regarding your ticket queue, prioritising it to maximise your effectiveness while setting aside time to learn about our new products and technologies.

            If working with some of the smartest people in the industry sounds appealing, and if you like to dig into the code, Canonical might be the place you are looking for! 

            Job Role:

            • You are the front lines of architecture, development, coding, operations, cloud health and the customer’s experience with Canonical Support
            • TCP/IP networking, libvirt/KVM virtualization and core Linux operating system skills are a must-have in the course of discussing detailed architecture, guiding customers to successful infrastructure operations. 
            • Direct/Concise line of communication with customer stakeholders and teams inside of Canonical
            • Technically assist with change requests
            • Delivery management (SOW, change requests, software engineering/building features from scratch)
            • You will also participate in various training sessions, team gatherings and company events

            Requirements:

            • BA/BS degree in Computer Science or a related technical field
            • Development experience
            • Demonstrable experience in at least one of the following programming languages - C, Python or Go and contribution to open source projects in the cloud or devices area
            • Excellent communication skills and presentability
            • High motivation, ability to multi-task and follow-up reliably on commitments
            • Interest in customer-facing engagement, including demonstrating and understanding customer environment and needs
            • Ability to travel globally for periods up to two weeks; overall 20% travel time
          • Who we are
            Sketch is an award-winning Mac application that helps over one million designers create amazing products everyday. Our distributed team of three Community Managers provide support both online and in-person to hundreds of events all over the world each year.

            What we do
            In addition to event sponsorships, the Community Team supports our Sketch Ambassadors – a network of 100+ passionate volunteers across the world that organize local design communities. We create resources to ease their workload, provide giveaways to enhance their events, and produce educational content to grow their knowledge of Sketch. We are constantly looking for new ways to help our Ambassadors build an inclusive, sustainable community with Sketch at its center.

            What you'll do
            You’ll be responsible for engaging with the community of Sketch Ambassadors, both online and offline. You’ll be connecting with Ambassadors online through Slack and email, coordinating support, answering questions and helping solve their pain points.
            Offline, you’ll be organizing official Sketch events — finding speakers, promoting meetups and having an awesome time networking and socializing with attendees. It will be your responsibility to foster and build relationships with our user base and find creative ways to engage with diverse communities, and get Sketch in front of them.
            You’ll be working closely with our marketing and content team to help shape and drive creative marketing campaigns, source awesome merchandise and recognize sponsorship and partnership opportunities to promote Sketch and our community. You’ll also be responding to demo and training requests, connecting community members with potential customers to offer educational opportunities.
            Finally, the role will include contributing to written, recorded and designed resources to help community organizers more effectively plan events.

            What we're looking for
            This role is right for you if you’re a confident, outgoing and pro-active person who’s excited about coming up with new ideas, and sharing them with new people. The ideal candidate has a background in design and can naturally talk with other designers.
            Our team works remotely and communicates mostly using text, so you will need to have excellent communication skills and written English, be self-motivated, and comfortable working in a remote position.

            Essentials

            • Experience working in a community manager role or as a community organizer
            • Able to work as part of a close-knit team
            • Passionate about the design community
            • Excellent written and verbal communication skills as well as good written and spoken English
            • Strong networking skills and the confidence to speak to anybody
            • Be available to travel and comfortable representing Sketch in a variety of contexts
            • An understanding of Sketch (or other graphic design software)
            • Can provide a portfolio of past events you've organized.

            Bonus points

            • Five years experience working in a community manager role or as a community organizer
            • Design and marketing skills
            • Experience working with merchandise vendors and printers
            • Interest or background in user/market research
            • Experience working with Mailchimp
            • Experience working with Notion.
            • Even if you’re not able to tick all of these boxes, we would still love to hear from you.
            Even if you're not able to tick all of these boxes, we would still love to hear from you.
          • 3 days ago

            🚀 Who are we?

            Grip is the world’s leading AI-powered event networking solution based in London, UK. We empower professionals with quality business interactions at events across the globe.

            At its core, our proprietary technology drives intelligent recommendations through Grip’s self-learning matchmaking engine. As a multi-award-winning global leader in AI-powered tech, we pride ourselves in being real innovators in professional matchmaking.

            We work with the biggest and most exciting event organizers in the world, such as UBM, ITE, Reed Exhibitions, Amazon, ING Bank, The Guardian and many others. We operate in 30+ countries, AI-power 500+ events and hold several awards for our technology.

            Our backers are well-known investor heavyweights, such as Brent Hoberman (CEO and Founder at Lastminute.com, Made.com, Founders Factory), Arnaud Massenet (Co-Founder at Net-a-Porter) and David Helgason (Founder at Unity Technologies).

            To achieve our business goals and accelerate our adoption in the United States, we are looking for a Customer Success Manager to join our launch team (You and Director of Sales) in the US.

            🚀 About the position:

            Working as the first US-Based Customer Success Manager at Grip will mean that you're responsible for providing our North American - clients (event organisers) with an excellent customer experience while delivering an outstanding implementation of the Grip Event Networking Solution at their event.

            This means regular meetings to train clients on our platform, providing them with regular status updates as well as sharing best practices to maximise success. Furthermore, you will occasionally travel and attend events to provide onsite support and representing the Grip brand.

            We're building a remote team in the United States, but our strong preference is for candidates on the East Coast for greater overlap with London, UK.

            🚀 Core Responsibilities:

            • Work with the wider Project Delivery team on assigned clients to ensure successful event delivery. Monitoring of delivery plans, status reporting of progress and escalation to the manager and/or team when necessary.

            • Follow up with customers when necessary to ensure am outstanding customer experience is provided resulting in up-sell and cross-sell opportunities as well as an excellent renewal rate.

            • Develop and maintain effective customer relationships at mid-level management to grow accounts and feed potential leads back to the sales team.

            • Maintain a full understanding of the Grip products to ensure top quality assistance for our clients.

            • Represent the brand. As the voice of Grip, you’ll always provide an engaging, positive, vibrant and extraordinary customer experience.

            • Supporting the client with understanding their requirements, collecting data, delivering analysis and problem resolution.

            • Things move pretty fast at Grip so, although your role will be focussed on keeping our clients happy, it's likely you'll end up wearing quite a few hats and gaining experience across a variety responsibilities.

            🚀Experience and Skills

            • Ambitious, adept at managing multiple tasks simultaneously, well-organised and dependable. Can be relied on to uphold responsibilities assigned.

            • Relevant work experience in a technology environment, with a history of successfully managing stakeholders in a business environment.

            • Attention to detail, with the ability to understand concepts and situations within the customer success cycle to guarantee its success.

            • Precise written and verbal communication skills in English, with great interpersonal skills.

            • Strong cross-team/group/organisation collaboration skills. Liaising at all levels of management, both internally and externally.

            • Experience in handling customer complaints/customer care and working with internal teams to resolve issues.

            🚀 Grip Benefits

            • Opportunity to take lead in shaping an entire industry through AI.

            • Competitive bonus on up-selling, renewal rate and opportunities generated through Inside Sales.

            • A world-class team of sales, operations and engineering.

            • Travel to world-class events with all expenses paid.

            • Bi-monthly outside work activities.

            • Kind, fun and ambitious company culture.

          • Overview

            With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge we're processing tens of millions of dollars in sales every week. Our mission ‘making repeat orders easier for everyone' began four years ago as a bootstrapped startup and today we're at the forefront of recurring billing software with over 100 remote-first employees around the globe.

            In a Technical Customer Support role based remotely for our Customer Success team, you’ll be responsible for supporting our customers and delivering a world-class support experience. You’ll work closely with store owners to troubleshoot and resolve issues via email, chat, and occasional phone calls.

            What You'll Do

            • Live by and champion our values: #ownership, #empathy, #simple-solutions.
            • Use your technical expertise and customer service skills to resolve questions and issues for our online merchants
            • Communicate clearly in writing to both technical and non-technical people
            • Document and build new tools to improve support flows
            • Identify patterns, recommend improvements, and filter out unimportant issues
            • Author documentation for our customer-facing Help Center
            • Assist with successful on-boarding of new customers

            What You'll Bring

            • 2+ years of experience in technical customer support at a SaaS company, or similar
            • Proficiency with a ticketing technology platform: i.e. HelpScout, Zendesk preferred
            • Resourcefulness: you'll figure out what needs to be done, and you find ways to make it happen
            • A passion for problem solving: an excitement for a tricky problem or a new challenge
            • A sense of urgency and a satisfaction from going above and beyond to provide solutions
            • An exceptional eye for detail and excellent organizational and communication skills
            • Ability to work remotely and desire to make an impact at a boot-strapped start-up
            • Excellent customer service and English fluency (written and spoken)
            • A ‘winning as a team’ attitude and a polite, patient, caring, calm and professional demeanor 
            • Basic knowledge of HTML, CSS, Javascript (knowledge of other programming languages a plus)
            • Ability to work flexible shifts

            ReCharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. ReCharge Payments prohibits any form of workplace harassment. 

          • Kraken (North America (EST))
            1 week ago
            About Kraken

            Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

            About the Role

            This is a fully remote role, we will consider applicants based in North America.

            Our ideal candidate is a self-starter, enjoys complex and ambiguous technical issues, has a keenness for problem solving, is able to see the bigger perspective and provide expert insights into business solutions, and above all, is immensely passionate and diligent about about technology and data security. If our words have struck the right chord with you and you are up for another challenging yet exciting career opportunity, we would certainly like to meet you!

            Our technology team is having a blast while delivering the most sophisticated crypto-trading platform out there. Help us continue to define and lead the industry.

            Responsibilities

            • Maintain the complicated relationship that our global employees have with the devices and/or technology they interact with on a daily basis (in order to do their jobs and get work done)
            • Help team members by solving computer, mobile device, application and access issues to allow them to work effectively
            • Answer team members' questions efficiently to strive for optimized productivity and possess the know-how and experience needed to aid team members use common workplace devices, tools, applications and services

            Requirements

            • An individual with 1-3 years experience working in an independent IT Support role.
            • A go-to person for “all things IT or technical” (e.g., troubleshooting a broken scanner that has repeatedly stumped the office manager, explaining the detailed steps required to encrypt email or discussing the importance of encrypting communications to a less tech-savvy individual).
            • You understand the importance of IT and security best practices .
            • You love people and working with people and enjoy helping team members to work effectively, securely and happily.
            • You understand the importance of computer systems and applications working effectively to increase productivity.
            • You can communicate clearly in written forms of communication such as email, chat, and ticket updates. 

            24/7/365

            • The ideal candidate will live in the Eastern Time Zone (EST) and be 100% available during the core working hours of 9AM until 6PM
            • Depending on the particular support situation, there will at times be work needed outside of the core working hours for this position, including mornings, evenings and weekends. 
            • You need to work with a large geographically dispersed team consisting of people possessing a broad understanding of and comfort with technology.
            • This role may require the ability to travel. For this reason, a valid passport will be mandatory.
            We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

            Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  
          • Because you belong at Twilio

            The Who, What, Where and Why

            We are looking for an experienced leader for our world class Customer Success team. This team is instrumental in ensuring our customers are optimizing their Twilio use cases in the fast growing cloud market.  Customer Success Managers build trusted relationships with customers that ensure successful launches, increase satisfaction, and ultimately drive revenue retention and growth.   

            Who?

            You are passionate about the success and experience of customers and know that the only way to achieve this is by developing and coaching a strong team. You treat your team the same way you want them to treat our customers. You thrive in a customer centric environment. 

            We seek leaders who naturally demonstrate our values, who enjoy challenging problems, empower others to thrive, people who can draw the owl and are not beholden to one playbook. 

            • 10+ Years in a customer facing leadership role 
            • Experience at the VP level leading global teams of scale focused on post-sales success and product enablement for customers.
            • 3+ years experience with a SaaS or other recurring revenue/service business model; experience with a digital communications solution provider such as SMS, email, telecomm, video (preferred) 
            • Strong history of mentorship; you’ve left a legacy of successful and motivated teams.
            • A servant-leader approach to management; you care about your team and their success both as a group and as individuals.
            • Strong operational discipline with an analytical and process-oriented mindset. You take a data-based approach to decision making and assessment.
            • A passion for Customer Engagement and service mentality
            • Excellent communication and presentation skills, both verbal and written
            • Proven record of creating and maintaining business partnerships and relationships
            • Hands on. Passionate. Curious. Persistent. Creative. Fun to work with. Gets things done. High personal productivity; you are a “Do-er” first.

            What?

            Your will lead and scale a best-in-class global Customer Success team and guide them in delivering product and account support to Twilio customers across a multitude of channels and use cases. Improving customer satisfaction and the success of our customers is what drives you on a daily basis.  You will relentlessly pursue opportunities for improvement and implement betterments, collaborating closely with other customer facing groups and internal stakeholders.

            You bring with you a wealth of industry knowledge in your field and the ability to adapt learned best practices to the truly unique environment we have at Twilio. Your mission quite simply is to build a Success organization that is the best in the industry and sets Twilio apart from the rest in our service delivery, as well as our products.

            • Support the organization in the on-boarding and launch of new customers and use cases, accelerating time to revenue for the customer and Twilio
            • Accountable for retaining and growing the revenue for existing Twilio customers. Partner with sales leadership to build strong processes and engagement frameworks that will ultimately grow Twilio revenue while providing an ideal customer experience.
            • Attract and retain high-potential Customer Success leaders globally.
            • Achieve operational excellence by continuous measurement and communication of metrics to the team and leadership. 
            • Standardize CSM customer engagement and measure its impact at each stage of the customer lifecycle.
            • Identify opportunities for continuous improvement of operations and cross functional collaboration with other internal stakeholders.

            Why?

            Retaining and growing the existing customer base is critical for Twilio’s long-term success. The Customer Success team creates strategic, lasting relationships with our most important clients from the successful onboarding and launch of new customers to the identification of new use cases within existing customers, and ongoing strategic account management that maximizes each customer’s Twilio experience. We only succeed when our customers succeed. The Customer Success team is instrumental in building our customer base and helping businesses improve how they interact with their customers. 

            Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

            Where?

            While working remote, you will still enjoy our incredible perks: monthly Kindle book reimbursement, monthly gym reimbursement, unlimited PTO, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

            About us:

            Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

            Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

          • What if your work had an impact on millions of online shoppers around the world?

            Imagine if you could improve the experience that your friends, family and millions of others have when shopping online, so that each time they purchase a product or service from a brand's website, they feel understood and have a shopping experience that's completely personalized for them and their needs.

            That's what we're trying to do here at ConvertFlow.

            The challenge is the marketers, who are in charge of creating those tailored shopping experiences, are limited technically. Running promotions and launching personalized experiences on their websites requires ridiculous amounts of time spent coding or waiting on developers.

            As ConvertFlow's Customer Onboarding Specialist, you'll be able to help thousands of marketing teams use a platform that eliminates their need to code, unlocks their performance and gives them the power to create personalized shopping experiences online, as well as drive massive growth for the companies they work with.

            At the same time, with the insights you gain from working closely with these marketers, you'll be able to help shape product direction, help shape what features get built, author educational content, as well as help make the platform they use an even more powerful part of their workflow.

            Since launching at Techstars Chicago in 2016, ConvertFlow has quickly grown to a passionate community of about 5,000 marketing teams, entrepreneurs and agencies. Providing top-notch customer service has been part of our culture since day one. See some of our customer reviews on Product Hunt.

            We need your help to scale ConvertFlow's customer experience and take it to the next level, on the journey to becoming an industry leader.

            Why this role?

            1. Work on a product people love that solves real problems: Every hour, up to 60,000 people around the world are engaging with personalized campaigns crafted in ConvertFlow by marketers at small businesses and agencies, as well as marketing teams at fast-growing technology and ecommerce companies, who no longer have to code or wait on developers.
            2. Meaningfully shape that product: Everyone on our support team doubles as a UX researcher, helping us understand and serve our users better. Your voice carries the most weight when we decide what to build next.
            3. Join us at a special time: We're a startup team serving thousands of enthusiastic marketers and running a profitable company. Thankfully, we're in a fast-growing market, where our customers pay the bills and fund most of our growth. This give us the opportunity to grow thoughtfully, rely less on investors, take big swings and focus on serving our customers above all. We also have the privilege of being a Techstars-backed startup, which means we're able to access world-class startup resources, industry experts and mentorship when needed to help us grow.
            4. Gain new skills fast. Because we're a lean and fast-moving team, we all take on many different roles that are new to us, whether that's writing, UX design, creating new processes, systems and more. Though this role's title says "specialist", as an early team member, you'll be wearing lots of hats and learning new skills fast. Your mind, abilities, and understanding of what it takes to grow a startup will expand every day.

            About ConvertFlow

            We're on a mission to help companies thrive by giving marketers the superpowers they need to drive massive growth.

            ConvertFlow is the all-in-one platform for converting website visitors. With our platform, marketers can create, personalize and launch campaigns across their website that generate customers and grow revenue. Today, about 5,000 marketing teams use ConvertFlow to take campaigns from idea to launch, without coding. This includes small business entrepreneurs and agencies who want to execute like a team twice their size, as well as marketing teams at enterprise companies that want to launch campaigns with the speed and agility of a startup.

            Life at ConvertFlow

            We're a team that loves great marketing, design and products that make our lives easier. We're building ConvertFlow as a distributed company. This means working together online, outside of a central office, is our default.

            We collaborate on projects using Notion. Most team communication happens over Slack, and meetings are done via Hangouts or Slack video calls.

            Being a distributed company gives us the freedom to work where we are most comfortable, as well as optimize our own schedules around a healthy routine, focused work and work/life balance.

            Requirements

            About this role

            So, what will you do as ConvertFlow's Customer Onboarding Specialist?

            This is a full-time role. As ConvertFlow's Customer Onboarding Specialist, you'll help ConvertFlow and its customers succeed through the following...

            Improve user activation and feature adoption:

            • Help our users accomplish their goals with ConvertFlow. We use Intercom to answer questions, provide guidance, and collect feedback via live chat and email.
            • Organize customer feedback for the team and champion the customer's voice. We take this extremely seriously and rely on the customer feedback-loop to shape product direction and roadmap.
            • Create product guides, documentation and video tutorials (like this one) that educate people about features and what they can do to get more out of ConvertFlow.
            • Host public & private demos, webinars, and training with leads and customers periodically.
            • Help our team understand how releases of new features went, how they were adopted by users and how to potentially improve future releases.
            • Create and continuously update our knowledge base, so self-servicing customers can figure out how to achieve outcomes on their own.
            • Design a system for measuring customer health and process for engaging new users to ensure they get value and see “success” with ConvertFlow.

            Improve user retention and reduce customer churn/cancellation rate:

            • Help customers with technical integrations and troubleshooting to quickly identify the source of customer issues.
            • Proactively reach out to high-value customers. You'll regularly connect with multiple points-of-contact at their company to identify their goals, advise them on more effective product usage, solicit feedback, and align them with future goals.
            • Reach out to “likely to cancel” customers to help them get value from ConvertFlow.
            • Engage with canceling customers and design systems for improving "win-back" followup.
            • Improve workflow for tracking bugs, feature requests, and better ways to improve our support processes.
            • Relay bugs to developers and keep customers updated while our team prioritizes and releases bug fixes.

            You might be a good fit if...

            • You have strong writing skills in English — both short form (messaging) and long form (product guides). You pay attention to details and love to get creative with words.
            • You're patient, warm, and organized in your thinking. Empathy is key.
            • You're curious about people and problems. You're a good listener who's naturally interested to dig in, ideate, and find solutions.
            • You want to get into UX research, product ops, or marketing at some point in your career.
            • Have previous experience in a customer success role, technical support or in managing client relationships.
            • You're excited by the idea of guiding people to execute their ideas using a powerful product, and seeing the massive impact your guidance can have on a company's marketing results and growth overtime.
            • You actually enjoy troubleshooting problems and overcoming technical and non-technical challenges.
            • You have experience working remotely and managing your own schedule.
            • Are based in the US and can work 9AM-5PM Eastern timezone.

            Bonus points for the following...

            • You have experience using popular email marketing tools like MailChimp, HubSpot or Infusionsoft.
            • You have experience using a popular CMS like Wordpress or Shopify.
            • You have experience with basic HTML and CSS, website themes and plugins.
            • You're enticed by the eventual opportunity to manage a team.
            • You're based in the South Florida area.

            Benefits

            Benefits:

            • Work remotely
            • Work with a startup team that's ambitious and punches above its weight.
            • Flexible vacation time
            • Culture of learning and development with a training allowance
            • Flexible work schedule
            • Monthly co-working stipend
            • Competitive salary
          See 32 more Customer Support jobs
        • Design (50)

          • Headquartered in Switzerland with additional offices in Toronto and London, SwissBorg aims to fundamentally change the way individuals manage their wealth. As a product obsessed team, we believe that advanced technology combined with an intuitive user experience will empower people to invest with more freedom, confidence, and belief. 

            In 2018, we successfully raised funds from over 23,800 global participants who share our vision of a wealth management industry with more community-centric values. We are now working towards the next phase of disruption. In Q1 of 2020, individuals across the globe will have the opportunity to purchase digital assets such as Bitcoin at the best prices, and become members of our ecosystem to unlock first of its kind investment features.  

            Due to the growth of our business, SwissBorg is offering an opportunity for a Marketing Designer to join our team in Lausanne, or remotely. The successful candidate should be a visual graphic designer and he/she will work closely with the Growth team, and under the guidance of an experienced Product Lead and Head of Design.

            What you'll be doing

            • Manage & Prioritize the backlog created by the Campaign Managers
            • Deliver on time 
            • Design:
            - Preparing landing pages wireframe for the Landing Page Team
            - Marketing and retention Emails
            - Banner and animations for our display campaigns/social media posts
            - Reports, documents, and presentation decks
            - Video thumbnails

            What you'll need

            • A 3-year degree or diploma in communication design or similar
            • Excellent knowledge of a UI Design Tool (Sketch, Adobe XD, Figma)
            • Good knowledge of Adobe Photoshop
            • Experience in creating animated visuals;
            • Knowledge in Adobe After Effects or other animation software is a bonus
            • 2+ years of experience in digital design
            • Experience in Html and web software like Wordpress or Webflow would be a bonus 
            • Excellent oral and written communication skills in English
            • Strong attention to detail
            • Ability to work in a fast-paced and demanding environment
            • Highly motivated team player with good organizational skills
            • Creative and passionate about new technologies

            What we offer

            • Being part of the lifetime opportunity to launch a product at scale
            • Get in on the ground floor as a pioneer in the fast paced fintech/blockchain space
            • Salary and competitive bonus based on our meritocratic system
            • Continuous opportunities to learn, grow fast, and create alongside an experienced team of financial experts, engineers, scientists, designers, and marketing gurus
            • Excellent benefits (health insurance, free food...)
          • 6 days ago

            About Datadog:

            At Datadog, we’re on a mission to build the best monitoring platform in the world. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

            The team:

            The Product Design team works on embedded product teams, collaborating closely with PMs and engineers on major product area. Product Design is its own department, independent from engineering or product management. We’re full-stack designers, owning all aspects of our work from research, prototyping, polish, and engineering hand-off. We work closely together, collaborating with our DesignOps team to develop our design system and tooling. 

            The opportunity:

            We’re looking for a Senior Product Designer with a passion for building technical tools and scalable design systems. Our designers build the UI that developers around the world rely on: real-time dashboards, data visualizations, data-driven notebooks, core site functionality, and the design systems and tools that power it. Their work makes the data we collect easy for users to understand and act on.

            You’ll act as a leader within the product design team, collaborating with other designers to make their work and the whole team better. You’ll not only own the success or failure of your design work, you’ll help other designers communicate their ideas and the support for their design decisions across the company.

            You’ll join at an ideal time to make a big impact. We are expanding globally, designing and building multiple new products, and rolling out DesignOps to speed up and scale design. You’ll be involved in every step of the process—defining product, collaborating with PMs and engineering leads, and researching, prototyping and scaling design with new systems.

             You will:

            • Work with product managers, engineers, and data scientists to understand how our customers use Datadog and what they need to succeed
            • See your design work through from start to finish: turn insights from user research into ideas, sketch and prototype to bring them to life, and ship products and features that make Datadog better
            • Be the expert in your product area, mentoring designers on the team to do their best work
            • Communicate both your design work and the support for your design decisions across the company
            • Work closely with engineering teams to understand how your designs will be built

            Requirements:

            • You have 5+ years of experience in digital product design
            • Your portfolio includes a proven track record of shipping interaction design work in web applications
            • You are an excellent visual and written communicator, able to clearly communicate your design work and the support for your design decisions
            • You have experience with advanced prototyping tools (e.g. Principle, Framer, Sketch, Figma, InVision)
            • You understand systems thinking and component-based design patterns
            • You give and receive feedback well, supporting and improving the work of your colleagues as well as your own
            • You want to work in a rapidly changing, high-growth startup environment

             Bonus points:

            • You understand cloud infrastructure and have experience with platforms like AWS, GCP, or Azure
            • You have worked on technical products and data visualizations
            • You have built SaaS, enterprise software, or developer tools
            • You have experience with Figma and Framer
            • You can write HTML, CSS, and React/Javascript
          • Gremlin is on a mission to make the internet more reliable and resilient. Pioneering the new discipline of chaos engineering, Gremlin helps leading companies build resiliency into their increasingly complex software systems.

            We’re building simple-to-use tools that help engineering teams safely and securely test their systems for weaknesses, fix problems before they become outages, and ultimately increase uptime.

            More resilient systems translate to more sales for ecommerce businesses (even on the busiest of days), better uptime for SaaS businesses with SLAs, and fewer late nights on-call handling high-sev incidents.

            About the Marketing Designer Role at Gremlin

            Our team is growing quickly, and we are looking for a graphic designer who can help shape our marketing and brand.

            We believe in simple, intuitive design and user experiences that are a delight for developers to use. 

            As our graphic designer, you’ll be responsible for crafting amazing design experiences across a variety of mediums, from web and social, to events and swag, and more. On a day to day basis, you’ll collaborate with the rest of the marketing team to launch initiatives across all aspects of the company, externally as well as internally.

            You’ll shape our brand and marketing strategy, visual language, and work across the organization to create an amazing experience for our growing community of developers.

            Key Skills and Attributes

            • Deep knowledge of grid systems, typography, composition, and layout
            • Firm grasp of information architecture and content strategy
            • Proven understanding of the nuances of web technologies across browsers and devices
            • Ability to elegantly push boundaries through adaptive design and progressive enhancement
            • Self motivated, creative and able to  iterate quickly
            • Great collaboration, both technical and interpersonal
            • Mastery of design tools (Sketch, Invision, Illustrator, Photoshop Premier)
            • Some motion graphics skills would be a bonus

            Responsibilities

            • Create consistent, unified experiences across multiple mediums & channels
            • Manage creative production and resources, including contractors and agencies
            • Partner with marketing and executive team to develop a unified brand strategy
            • Collaborate with product managers, designers, writers, and marketers to bring campaigns and brand initiatives to life
            • Advocate for brand, in design and across the company
            • Inspires us to innovate and take risks

            About Gremlin

            Our founders, Kolton Andrus and Matthew Fornaciari, lived and breathed incidents, on-call, and Chaos Engineering at Amazon and Netflix. As “Call Leaders” they were responsible for guiding teams through analyzing and rectifying global outages. After a decade of developing and advocating Chaos Engineering internally, they captured their learnings in the Gremlin product and launched the company in 2016.

            Since then we’ve built an incredible team of industry veterans and people eager to learn and bring their knowledge over from other companies. We’re backed by top tier investors Index Ventures, Amplify Partners, and Redpoint Ventures. Our customers love us, and we’re thrilled to be a partner in their success. 

            At Gremlin we value:

            • Work-life Balance - Our product helps engineers spend less time on incidents and more time doing what they enjoy. We expect the same for our employees. We offer a generous PTO policy, high quality benefits, and location flexibility for most positions.
            • Clear Communication - Our communication is direct, concise, and above all honest.
            • Customer First - We work diligently to ensure that what we deliver is of the utmost quality and empowers our customers to be successful.
            • Experimentation - Employees challenge assumptions, experiment boldly, and quickly adopt beneficial ideas while abandoning unsuccessful processes.
            • Ownership - We have skin in the game, master all aspects of our role, and take responsibility for our successes and failures.
            • Scrappiness - Employees use the right resources for the task at hand. Excess and deficiency are equally avoided.
            • Community - We take pride in building and bolstering all facets of our community, both internal and external to the company. We support one another and help others to succeed.

            If you share our values and are passionate about building and designing tools used by the best companies in the world, we'd love to hear from you.

            Equal Opportunity

            Gremlin is an equal opportunity workplace committed to a diverse and inclusive culture. We are headquartered in the Bay Area, with offices in San Jose and San Francisco. We have remote employees across the United States, and many positions are location agnostic.

          • Cloudbees (US or EMEA)
            1 week ago

            OUR CUSTOMERS DEVELOP SOFTWARE AT THE SPEED OF IDEAS

            CloudBees is the continuous integration (CI), continuous delivery (CD) and application release automation (ARA) powerhouse built from the commercial success of its products and its open-source leadership as the largest contributor to Jenkins and a founding member of the Continuous Delivery Foundation (CDF). 

            As software takes over the world, every business is becoming a software business. And every software business is under relentless pressure to innovate constantly, at a higher velocity, without increased business risk. As today’s clear leader in CI/CD (continuous integration and continuous delivery), CloudBees is uniquely positioned to define and lead a new category and is expanding its product and engineering organization in order to do so: For millions of developers and product teams driving innovation for businesses large or small, SDM provides a layer of capabilities above CI/CD and ARA to enable all functions and teams within and around the software delivery organization to best work together to amplify value creation.

            With a globally distributed workforce of more than 500 employees, the CloudBees reflects the global nature of the DevOps movement. We believe in walking the talk! From startups with full-stack developers practicing NoOps to large Fortune 100 companies, CloudBees enables all software-driven organizations to intelligently deliver and deploy the right capabilities at the right time.

            Over 3,500 of the world’s best-known brands and over 50% of the Fortune 500, invest in CloudBees because of its ability to work across any cloud, in any development environment and to balance corporate governance and control with developer flexibility and freedom.

            CloudBees is home to the world’s leading DevOps experts helping thousands of companies harness the power of “continuous everything” and putting them on the fastest path from a great idea, to great software, to great business value.

            Working at CloudBees

            Because CloudBees is a fully distributed company, it is able to draw on a global talent pool and maintain a very high bar for intellect, technical skill and most importantly work culture. Nearly every “Bee” has chosen to work at CloudBees because of a personal conviction of the transformative power of continuous delivery practices in every function in software development.  This leads to a sense of shared mission and mutual respect that makes CloudBees a truly special place to work.

            What You'll Do

            At CloudBees you’ll join a strong team of designers that is mission-critical to CloudBees’ success. We believe in the value of design thinking in every stage of a project, from initial research to delivery and iteration. 

            As a Senior UX Designer, you will have a chance to shape not only our product but also our design process and culture.

            • Utilize design thinking methodologies from empathy to rapid prototyping to arrive at creative, intuitive end-to-end experiences
            • Leverage and/or conduct user research to inform design decisions and evaluate your designs
            • Clearly and effectively communicate ideas, research findings, sketches, and other deliverables to the business and leadership
            • Design and deliver user stories, user journeys, wireframes, prototypes, and UI specifications in an agile and collaborative environment.
            • Move between making strategic and tactical design decisions regularly to devise elegant solutions within a complex business domain
            • Communicate a strong point of view–informed by customer insights, design principles, and industry trends–yet hold it only loosely.
            • Establish and manage relationships with key stakeholders including product managers, marketing, and engineering teams to align with and achieve business objectives
            • Give and solicit feedback from other designers in order to continually raise the bar for design quality and collaborate across the Design team to ensure consistency and transparency
            • Create the interfaces that some of the world's largest brands depend on - Adobe, Invision, Capital One, Citrix, Accenture… ~50% of fortune 500  companies use our technology to build their own. 

            What The Role Requires

            • 6+ years of experience as a user experience designer, interaction designer, product designer, or similar, leading and delivering comprehensive and elegant end-to-end solutions within a complex business environment.
              • Ideally, experience designing applications for enterprise customers
            • Proven ability to collaborate with other designers, developers, and other stakeholders to transform complex technical problems into beautiful, simple user experiences.
            • Hands-on experience with user research methodologies and usability testing
            • Self-motivated and able to work effectively in a fast-paced environment.  
            • Fully proficient in English written and spoken language
            • Strong communication skills, including the ability to articulate UX decisions and Problem statements to stakeholders, customers, and other team members.
              • Experience presenting to senior stakeholders within an organization (provide examples)
            • Advanced proficiency in design and prototyping tools such as Sketch, InVision, etc (understanding of sketch libraries required)
            • An online portfolio that demonstrates expertise in web application design, modern design aesthetic, attention to detail, and creative thinking.
              • You can show examples that explore the development of a solution at different stages in the creative process (e.g. discovery, storyboards, flow diagrams, wireframes, layouts, validation, etc.)
            • Basic understanding of html + css
            • Experience with project tracking tools such as Jira
            • Bonus:
              • Ability to work effectively in a remote environment, across time-zones. 
              • Experience/knowledge of CI & CD tools such as Jenkins, CodeShip, Circle, Travis, or GitLab.
              • Experience with development tools such as Git, GitHub, and features like branching, forking, reverting, PRs, etc.
              • Proficiency with HTML, CSS, SASS
              • Understanding of JavaScript, and frameworks like jQuery, React, & Vue.
              • Understanding of the software development workflows

             What You’ll Get

            • Highly competitive benefits and vacation package including stock options
            • Ability to work for one of the fastest-growing companies with some of the most talented people in the industry 
            • Fun, Hardworking, and Casual Environment with the flexibility to work anywhere in the world–the team is almost fully distributed around the globe (We also have several great office locations!)


            At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

            In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.




          • 1 week ago

            HashiCorp is at the epicenter of the cloud adoption wave, helping shape how the world’s largest enterprises are running their IT infrastructure. We provide many of the most innovative companies with the infrastructure automation tools. All our foundational technologies are open source and developed openly. We take care to balance and be responsive to the needs of our open source community as well as our enterprise level customers.

            As a Product Designer working on Terraform, you’ll collaborate deeply with product management, engineering, as well as your follow designers. You'll combine research and ideation to provide our users with effective solutions to complex challenges. You should be a self-starter who thinks clearly, articulates design decisions effectively, and values execution.

            HashiCorp Design, as well as the other cross-functional teams you'll work with, is largely a remote team. While prior experience working remotely isn't required, we are looking for team members who perform well given a high level of independence and autonomy.

            You will:

            • Collaborate early and often with engineers and product managers
            • Lead design projects and present your work to stakeholders and customers
            • Deliver user-centered design (including user flows, wireframes, and prototypes) informed by user and market research
            • Distill complicated problems and complex data models into highly usable and efficient UI experiences
            • Collaborate with other designers to build and maintain a shared design language

            You may be a good fit for our team if you:

            • Have a minimum 4 years of relevant experience
            • Have experience designing B2B tools
            • Employ a process and have a portfolio that demonstrates this fact in both design and writing
            • Clearly articulate design decisions and rationale through excellent written and verbal communication skills
            • Work iteratively driven by feedback loops and critique
            • Think in systems and patterns
            • Thrive in a highly technical space
            • Have a positive attitude, an open mind, and a desire to collaborate and learn

            As a bonus, you may additionally:

            • Be familiar with infrastructure management concepts
            • Understand, and have even implemented, designs in code
            • Use the latest prototyping tools to make your work come to life
            • Have experience with data visualization, specifically with Javascript frameworks

            HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

          • 1 week ago

            A Design Director at MetaLab owns the big picture of our design work, and is responsible for overall quality while ensuring the team executing the work is set up for success. Things in our world are constantly changing so you must be fast, highly adaptive, and comfortable with ambiguity. You’ll collaborate with the other Design Directors, the leadership team, People Ops, Resourcing, and Design Leads to support the domain of design at MetaLab. Externally, you’ll serve as a face of our design team in front of clients so an ability to listen well, communicate clearly and command a room is a must. Above all else, you have an eye for exceptional design and the ability to motivate teams to strive for the highest quality work.

            RESPONSIBILITIES

            • Co-Manage a +40-person design team and mentor our Design Leads.
            • Drive the overall Design team’s operations and strategy.
            • Collaborate with the Client Partnerships team to pitch engagements to clients.
            • Assist in scoping out the timeline and requirements of design engagements.
            • Involved in vetting, hiring, and training new members of the design team.
            • Advocate for the design team internally to make sure they’re set up for success
            • Collaborate with the rest of MetaLab’s leadership team to keep company engagement high.
            • Articulate constructive feedback, and ensure the design team is evaluated and supported on an ongoing basis.
            • Foster an open, collaborative, and inclusive environment for the design team.
            • Roll up your sleeves in the work, providing guidance and direction to several project teams simultaneously.

            WORKING CONDITIONS

            • Interacts with the design team in-person and online on a daily basis, and with clients when needed.
            • Ability to travel to client meetings.
            • Can work remotely but face time is important, whether that's video calls or occasional office visits.

            WHAT WE'RE LOOKING FOR

            • Strength in leading, mentoring, and coaching a product design team. You have previously led a team of product designers.
            • Strong understanding of product design.
            • Expert-level experience leading teams in UI/UX design. Familiar with all the common designer tools such as Sketch, Principle, Invision, etc.
            • Ability to present designs to clients with credibility, clarity, and confidence.
            • Well versed in facilitation techniques that enable groups to build clarity and alignment.
            • Understanding of product management and product life-cycles. You’ve led teams building digital projects from scratch before.
            • Not an asshole—please leave your ego at the door.
            • Ability to be both a leader, listener, and a mentor for more junior designers. You can actively build the skills of team members to make them more successful in their careers.
            • Be active in the design community, representing MetaLab and attracting new talent.
            • Ideally, you're within +/- 3 hours of the Pacific timezone.
            • You want to build incredible products for incredible clients with an incredible group of people.
          • 1 week ago

            InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

            Our team is in search of a Design Advocate to help us change the way digital products are designed.

            About the Team:

            Product Marketing at InVision is fundamentally about building products that our customers need and bringing them to the market in a way that achieves our goals. It’s a right-brain + left-brain kind of role, where in a single day you can go from discussing our roadmap with customers to leading a brainstorm for a new marketing campaign to hosting a community meetup.

            What you’ll do:

            • Host meetups, represent InVision at conferences, and help Studio evangelists organize their own events
            • Work with the broader marketing team to ensure our plans and communications feel authentic and resonate with the community
            • Advocate for the community’s needs by surfacing product feedback to our Design, Product and Engineering teams

            What you’ll bring: 

            • You’re an active member in the design community and love to interact with other designers online and IRL
            • You have experience as a UX designer and expert-level proficiency with the tools of the trade
            • You have passion, curiosity, technical depth, and extraordinary written communication skills
            • You’re fearless and resourceful in solving problems
            • You’re comfortable presenting to large groups and connecting people

            About InVision:

            InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

            The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

            InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

          See 43 more Design jobs
        • Marketing / Sales (67)

          • Description

            Hunter is a small group of people helping hundreds of thousands of professionals to create new connections. We strive to build a simple but powerful service accessible to the greatest number. We are looking for a Marketing Manager to take the lead in marketing in our team.

            The Head of Marketing connects our product to the outside world. As Head of Marketing, you will create content to help people get great results by using Hunter, and oversee our main marketing channels.

            Hunter is a small and fast-growing company, so you'll likely get to work on many different projects. Here are some things you'll probably do:

            • Create high-quality content to help people do great outreach
            • Grow Hunter's presence on social networks and in online communities
            • Work with outside partners to promote Hunter
            • Manage retargeting ads on Facebook to drive engagement
            • Monitor Hunter's website SEO

            You can find more about us in addition to this job description:

            During the application process, we will be happy to answer all the questions you may have.


            Requirements

            • You are very familiar with the SaaS industry and marketing/sales communities
            • You have significant experience in content creation and SEO
            • You communicate with ease and have an impeccable written English
            • You are excited by Hunter's mission and want to help people succeed
            • You love working remotely while maintaining great relationships with your team members

            Benefits

            This job isn't for everyone. But if you're looking to work remotely, in a small business having an impact on hundreds of thousands of professionals, and with plenty of time aside from your work, then it should be perfect!

            The team gathers during company retreats two times per year, each time in a new location in Europe. During these one-week events, the team gets to know each other and prepare the projects for the following months.

            Being part of the Hunter team will also get you:

            • A competitive salary
            • 5 weeks of paid vacation per year
            • 2 company retreats in Europe every year
            • Fully-paid setup to get started (including a MacBook Pro, standing desk and ergonomic chair)
            • $5,000 vacation bonus per year for a far-away trip
            • An awesome team 🤗
          • Animalz is a content marketing agency that strives to create the best content on the web. We help companies—particularly B2B SaaS businesses—grow by making great content that their audience loves.

            Our focus is on written content that helps companies educate and inform their audiences (Executives, Managers, and other specialized professionals in their field) on strategies and tactics for being successful in their work. Product, design, marketing, sales, and engineering are the main topic areas we cover, mostly within the SaaS/tech field.

            This is a writing-focused role that also requires direct contact with customers. In addition to high-quality writing, successful candidates should be able to demonstrate strong skills and/or interest in managing customer accounts and content workflows.

            An ideal content manager at Animalz:

            • is deeply passionate about writing and approach all forms of content with a creatively curious mindset
            • writes clearly, concisely, and in an organized way
            • has a marketing sense of storytelling
            • understands the business side of writing
            • is well-organized, independently motivated and loves working directly with customers
            • has experience with content marketing for B2B/SaaS companies and/or startups
            • is fascinated by the role technology plays in our day-to-day lives and the ways it continues to shape our future

            Requirements:

            • You are able to articulate a basic B2B content strategy
            • You can clearly explain why a piece of content needs to be written
            • You know how to do on-page SEO for any piece you write
            • You have a strong writing ability
            • You've worked directly with customers and understand the basics for handling that relationship
            • You have a good basic understanding of how content marketing, SEO, email marketing, and social marketing function (on a theoretical level, at least) and how they can work together to get results.

            About Animalz

            We’re a remote team with a home base in NYC and team members scattered around the world. We have an eclectic team of marketers, scientists, journalists, operations folks, and more.

            We are an equal opportunity employer and value diversity in our company.

            About the Position:

            This is a full-time (40 hours per week) remote position. Although we applaud and encourage pursuing your passion projects, we want to make it clear that this is NOT a freelance/part-time position you can do in tandem with other major professional or academic endeavors.

            Benefits

            • Work from anywhere you like, as long as you have regular overlap with Eastern Time business hours and can schedule overlap with Pacific Time business hours when needed for customer calls.
            • Health insurance, covering 80% of the premium for health and 99% for vision and dental
            • 20 paid days off per year (including holidays)
            • Unlimited sick and personal days
            • Parental leave for both primary (up to 12 weeks) and secondary (up to 6 weeks) care providers
            • Monthly health and wellness stipend (for gym subscription or other physical activity)
            • Monthly team lunch stipend to enjoy lunch with a friend or coworker
            • Learning opportunities through internal workshops, talks, and attending conferences

            What's it like to work at Animalz?

            Join us for an hour-long webinar where we discuss careers, growth, and culture at Animalz. We'll make sure to leave time to answer all your questions.

            Grab a seat here: https://zoom.us/webinar/register/WN_9Hb4_yV9SyKDdBDhtRc9QQ

            We'd love to have you on a call!

          • We are stakefish

            Stake.fish is proof-of-stake focused blockchain infrastructure provider. We have a proven record as a reliable node operator. We operate validators on leading blockchains such as EOS mainnet, BOS, Cosmos, Tezos, Loom, Algorand, and Chainlink. We’re creating a platform that’ll let anyone stake their cryptos, contribute to network security, and earn a reward for it.

            We are looking for a Marketing Specialist to join us toward building an engaged international community for stake.fish. This is a remote position. This is a hands-on role, managers and directors need not apply.

            Responsibilities

            • Strategy: Develop our mid and long-term marketing strategic plans in Europe, N. and S. Americas, and Oceania.

            • Community building: Develop and rollout plans for building and fostering an international community. Generate word-of-mouth buzz and grassroots awareness.

            • Brand building: Day-to-day ownership of all our brands across all marketing channels and touchpoints.

            • Public relations: Manage international press and media programs, which includes: developing media kits, writing press releases, and securing media coverage.

            • Social media: Create and oversee the content, strategy and growth tactics of our social media channels.

            • Events: Create, participate and own the end-to-end management of our international events. Evaluate sponsorships programs to increase brand awareness.

            • Analysis: Conduct market analysis, research and recommend new ways to engage our community. Leverage data to create actionable insights.

            • Partnerships: Established partnerships with PoW miners, PoS stakers and other key participants of the ecosystem.

            • Trends: Monitor competitions, synthesize and communicate competitive trends.

            • Translation: Translate and manage translations of our content and products into other languages to better serve local communities.

            Requirements

            • Bachelor's degree in Business, Marketing or a related field

            • 3+ years of related marketing experience

            • 1+ year of experience in marketing blockchain technology and building communities

            • Proven success with creating and executing social media and organic growth strategy

            • Experience with marketing analytics and measurement tools

            • Experience with influencers program or brand ambassador programs

            • Fluent in oral and written English, mastery over other languages is a bonus

            • Excellent analytical, critical thinking, problem-solving and creative writing skills

            • Ability to work independently and as part of a team, in a fast-paced and ever-changing environment

            • Full of energy with a positive attitude toward work and life

            • Effective presentation and public speaking skills

            Please apply at link below and include links to any of your work you would like to share with us while we consider your application.

            We are looking for fun, curious and committed individuals to join our team. You will have the opportunity to travel. This is a great adventure of a lifetime!

            Location: Remote

            Employment type: Full-time

            Compensation: Competitive

            Level: Intermediate or Senior

          • Piktochart (US/Canada/UK)
            Yesterday

            Piktochart is a web application that combines the power of design and storytelling to help people create visuals at work that matters. We are striving to become a known brand that people can trust to deliver high quality, professional visuals without the learning curve.

            Reporting directly to the Sales Manager, your mission will be to:

            • Be laser focused on growing sales and finding new successful segments in USA
              • Explore new avenues and channels for sales growth. Improve what we are doing well today, and advise us on how to grow the North America market;
              • Comfortable at presenting remote demo sessions to prospects, combing large databases of enterprise prospects, both SME & Fortune 500;
            • Be our brand ambassador at networking events, advise us on how to benefit enterprise communities, create win-win partnerships, showcase our company culture and value;
            • Explore partnerships for commercial purposes and paid-user growth, specifically on enterprise level.

            You offer:

            • Experience in quota-carrying SaaS sales role and inside sales management in a high growth SAAS/digital environment;
            • You’re a winner of deals and have a personal history of consistently exceeding your own individual contributor quota;
            • You have no fear on the phone and demonstrate excellent written communication for crafting strategic outreach;
            • You’re disciplined when comes to executing daily/weekly prospecting activities;
            • You’re curious, constantly learning, and highly adaptable. You’re able to take open feedback on what is working and what is not;
            • You believe in our product;  you’re excited by the complex and changing nature of the visual communications industry. 
            • You use data to identify improvements and build scalable campaigns.
            • You know that working cross-functionally is the best way to come to successful solutions.
          • European Innovation Academy (Europe)
            2 days ago

            We are looking for a talented SEO Specialist with a writing background to join the EIA marketing team. You should be able to develop engaging content as well as identify and execute opportunities to improve our organisation’s keyword search ranking.

            You’ll be expected to create and produce 90% of the time, so if that excites you, you’ve come to the right place. For this position, it’s also essential to be up-to-date with new technologies and marketing trends. We will always look to you whenever someone mentions SEO and keyword ranking.

            What does Content Marketing and SEO Specialist do?

            - Writing various types of articles on a wide range of topics for our blog.

            - Optimising content for search engines and lead generation.

            - Developing an editorial calendar and ensuring deadlines and goals are met.

            - Delivering engaging content on a regular basis.

            - Editing, proofreading and improving content.

            - Optimising content considering SEO and Google Analytics.

            - Analysing web traffic metrics.

            - Providing feedback to other contributors, and editing other writers’ content.

            What does success look like?

            - 3 years of proven working experience as a Content Marketing Manager

            working with English content.

            - Proven experience with data-driven SEO analysis and optimisation.

            - Experience in content publishing and SEO optimising in Wordpress.

            - Hands-on experience with SEO and web traffic metrics.

            - Editorial mindset with an ability to predict audience preferences.

            - Project management skills and attention to detail.

            - Excellent communication and writing skills in fluent English.

            - BSc degree in Marketing, Journalism or relevant field.

            What we have to offer:

            - Opportunity to work with a global brand.

            - Network of international team-members and industry professionals from all

            over the world.

            - Opportunity to travel to different countries and participate in exciting joint

            events.

            - A great work environment that supports growth and development.

            - And of course ambitious, fun-loving international teammates.

            In addition to your CV please send us:

            1. One written content article that proves your ability to create engaging content in English and explain how this content is helping to improve SEO.

            Write a short story about what entrepreneurial spirit means to you.

            2. If you felt we could be a match, send us your CV in English and other requested documents to [email protected] If documents necessary for evaluation are absent, EIA will not consider your application.

            The job post will be open until 12.12.2019.

          • Do you want to revolutionize the way the world's leading technology companies build products and innovate? What about promoting products with a human-centric approach and writing content that inspires product builders and marketers?

            We are looking for a high-energy marketer who is deeply passionate about changing the way companies build and launch products. If this is you, we want to hear from you!

            As a Senior Product Marketing Manager at Aha!, you will have an excellent opportunity to join a self-funded and profitable company that is growing fast. Aha! was founded by a proven team of product and marketing experts. More than 250,000 users worldwide trust our roadmap software to build and market products customers love.

            We are looking for someone who:

            • Has at least 8 years of experience in product marketing at a SaaS company (or equivalent experience)

            • Writes exceptionally well (including go-to-market materials and customer case studies)

            • Has led innovative product marketing launches and programs for a software product

            • Loves to translate complex concepts into clearly articulated messaging

            • Wants to be great and thrives in an environment where market and customer feedback is essential

            We are committed to being great, and we want someone who:

            • Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeks

            • Has a "get it done" attitude and radiates team spirit

            • Is seeking a career-defining opportunity with a proven, results-oriented team



            We are building a distributed team, and you can work from anywhere in the United States or Canada for this role. We offer generous salary, equity, benefits, and a profit-sharing program.

          • 3 days ago

            Are your editorial standards relentlessly high? Are you passionate about technology and leadership topics? We are looking for a talented editor who wants to work closely with writers to create engaging content. This is not your typical B2B content — we tackle complex topics in a human-centric way. We want someone who can do a quick line edit, but more importantly, knows how to shape an article with structure and tone. If this is you, we want to hear from you!

            As a Content Editor at Aha!, you will have an excellent opportunity to join a self-funded and profitable company that is growing fast. Aha! was founded by a proven team of product and marketing experts. More than 250,000 users worldwide trust our roadmap software to build and market products customers love.

            We are looking for someone who:

            • Has at least 7 years of experience editing B2B, software development, marketing, and/or leadership content

            • Is passionate about technology

            • Knows how to capture and maintain a company's tone and voice

            • Has exceptional writing and line editing skills, and enjoys delivering and receiving constructive feedback

            • Has the ability to quickly pivot between different types of content (thought leadership, educational articles, newsletters)

            • Is comfortable working closely with senior leaders

            • Thrives in a deadline-driven environment

            • Is bold and likes to take on increasing levels of responsibility

            We are committed to being great, and we want someone who:

            • Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeks

            • Has a "can do" attitude and a background of delivering superb work again and again

            • Is seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companies

            We are building a distributed team, and you can work from anywhere in the United States for this role. We offer generous salary, equity, benefits, and a profit-sharing program.

          See 60 more Marketing / Sales jobs
        • Product (51)

          • ConvertKit is hiring a Director of Product to better execute on product driven growth as we scale from $19M ARR to $100M ARR. You will guide our product strategy, manage our product development and release process, and work closely with our CEO, designers, and engineering team to build a great product that over 25,000 creators use to earn a living.

            Responsibilities

            • Work closely with the CEO to define the product vision and create an execution plan to bring it to life. Fully own the strategic roadmap, from creation to implementation, to measuring success.
            • Aggressively identify opportunities for improvement and incorporate new product features on an on-going basis.
            • Lead the Product team to build an effortless product used by millions of creators to power their audiences and businesses. Responsible for interviewing, hiring, training, and managing members of the product team. Our current plan for the product team is 2 product managers, 2 designers, and 1 front-end developer.
            • Design and hire into a product team structure that will make the product delivery process the most successful to release bug-free features and work with marketing to get the biggest growth impact.
            • Deeply understand our customer base to build the best tool to serve creators. Stay up to date on market trends, creator needs and opportunities.
            • Define and implement processes that allow engineers to bring the most value to our customers, leading to a delightful overall customer experience.
            • Work closely with the marketing team to actively promote each feature and achieve adoption and maximize return.
            • Maintain a strong eye for detail to ensure a high level of quality throughout the application.
            • Establish metrics to measure the team’s effectiveness and drive improvements.
            • Act as the chief product evangelist both internally and externally.

            Success in this role

            • Increasing the free to paid conversion rate
            • Driving more creators to refer a friend (increasing k-factor)
            • Decreasing average tickets per customer through a more intuitive product
            • A delightful user experience that feels seamless and effortless
            • The product delivery process is clear and well understood across the organization, leading to efficiency, quality and speed.

            Requirements

            The right candidate should:

            • Have extensive experience leading product direction at a product driven SaaS company.
            • Be an expert in using metrics to make decisions and drive direction.
            • Pay attention to details, have an eye for beautiful design, and love creating a gorgeous product.
            • Be autonomous, self-driven, and remote-disciplined to work effectively in a 100% remote

            Benefits

            • 3 weeks paid vacation, 8 paid holidays, and 1 week of paid sick leave / year, bumping up to 4 weeks vacation after 1 year of employment
            • The team gathers twice a year in-person for fantastic team retreats
            • 12 weeks paid maternity / 4 weeks paid paternity leave, as well as flexible scheduling in the first year after your child is born
            • $2,500 equipment allowance given every 2 years
            • 4% 401k match
            • Yearly conference credit
            • $1,000 yearly "paid paid vacation" bonus
            • Excellent health, vision, and dental benefits
            • Salary: we use a standardized salaries based on national averages. For this role the range is between $130,000 - $170,000 depending on experience.
            • Stock options are included as well.

            About ConvertKit

            ConvertKit is on a mission to help creators earn $1B using our SaaS email marketing platform. We are 100% independent, 100% remote and are growing rapidly.

            We are proud to have built a product that our customers love, and we’re looking for people who have enthusiasm and belief in our mission, vision, and values to join our team.

            A few things that make ConvertKit interesting:

            • We are a 100% remote team with the goal of having the smallest team possible to execute our goals.
            • Bootstrapped, profitable, and growing quickly. We're #23 on the 2019 Inc. 5000 list of fastest growing companies
            • We put a high emphasis on work / life balance, and we value and strive for 40 hour work weeks.

            ConvertKit is an equal opportunity employer. We value diversity in all of its forms and we hire the best person for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for.

            We encourage every person who is interested to apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Take the leap - you never know, you might just be the perfect person for one of our open roles, even if you don’t match 100% of the job description.

          • Shogun (North America, Europe)
            2 days ago

            We are: Shogun, a powerful page builder platform for eCommerce stores, and we're on a mission to empower anyone to easily create high converting eCommerce pages, through a delightful product experience.

            We were in the Winter 2018 batch of Y-Combinator, we’re backed by Initialized Capital, and we have over 10,000 active paying clients.

            We are looking for: A Senior Product Manager to join our team and help drive the design of our product.

            We need someone that is comfortable being hands on with the entire design product development process, identifying problems and championing them through the design and development process. You will work closely with our Director of Design on conceptualizing and implementing changes to our product that will drive an increase in trial conversion, and customer success.

            Responsibilities
            - Understand our business strategy and deliver features/products that Shogun clients love.
            - Deeply understand the product problems that you are tackling through user research and speaking with clients. Define and re-frame user problems for the team.
            - Manage the roadmap—understand and prioritize potential projects from various inputs (user research, client support data, competitive analysis) so the team is always working on the most impactful projects.
            - Collaborate with the founders, designers, and engineers to imagine the future and define solutions to big problems.
            - Define a product scope that is focused on the most important use cases with a focus on getting it into users hands as quickly as possible.
            - Define quantitative and qualitative success metrics and constantly evaluate if your solutions have solved the problem through these measures, both before and after it’s released.
            - Deliver world-class software—maintain the quality of the product that your team is responsible for.
            - Motivate a group of committed, smart people to do the best work of their careers.

            Requirements
            - Have experience in a Product Manager role.
            - Have a strong design background, be able to think deeply about product design decisions and have an understanding of how to create simple user interfaces.
            - Be a clear communicator of product decisions and the rationale behind them.
            - You have experience working with both qualitative customer insights, and quantitative customer data to inform decisions. You’ve conducted user research, a/b tests and have worked closely with design researchers and analysts (or have analyzed data yourself).
            - You’re entrepreneurial—you're self-driven and you default to action.
            - You’re organized, not ad hoc.
            - Be able to easily switch between thinking creatively and analytically.

            We offer:
            - Competitive salary
            - Competitive equity
            - Benefits (Health and PTO)
            - A highly skilled and dedicated team that is fun to work with.
            - Remote work – We are a fully distributed team that works from anywhere with good internet.

            - Examples of your product work that impacted real results.
            - A short note explaining why you're a good fit for this role.

            Please Note:
            - Our team is fully distributed and global (check out our team page). We have no office. You should be comfortable with remote work.
            - Sometimes we hire on a full time contractor basis to begin with. Team members enjoy the same opportunities for great compensation, full time positions, equity, and consideration, regardless of location.

          • 3 days ago

            On being a product engineer at balena

            All team members at balena are laser-focused on our mission: enabling developers to succeed in IoT and edge computing by helping them deploy and manage tens of thousands of devices across the globe.

            As a product engineer, you will act as a product visionary and full-stack engineer at the same time — proactively identifying opportunities and seeing new features throughout the entire lifecycle from design to deployment and maintenance. You will own product outcomes, not feature requests, and take into careful consideration balena’s complex, interdependent systems when developing solutions. You will build a deep understanding of what the product is now and what it needs to be in the future, and help inform tradeoff and prioritization decisions. Above all, you will get your hands dirty and build cross-platform capabilities to remove friction for our users.

            You will get inspiration both from the balena team and by actively communicating with users to understand how we can better address their needs, anticipate roadblocks and maximize the added value of a feature or solution for them. You will be empowered to take on a user request and own its implementation across any part of the stack — whether that's front-end, back-end, infrastructure, etc. You will solve hard architectural riddles and answer questions like “How do I build this? How does it all fit together?”

            You will work both independently and with engineers, designers, product leads, and more in the service of improving users' lives, without regard for internal silos or barriers. You will communicate proposals, discuss with others in the team, incorporate feedback, and drive positive change.

            Responsibilities

            • Talk to users to understand their current and future needs, filter user feedback, analyze product issues, produce requirements, and develop implementations that will enable our users to effectively manage the health of their own fleets
            • Help inform the product roadmap and contribute to prioritization and tradeoff discussions when deciding what to build and focus on
            • Lead the development of new user-centric features across the balena product stack
            • Contribute to documentation and user-facing guides for the implementations you develop
            • Work closely with the customer success team and engineers on support; you’ll often be asked to lend your expertise and contribute to internal docs/scratchpad to extract your knowledge and educate others
            • Constantly question how we can address user needs with long-term product improvements and developments, rather than short-term fixes. Look for ways we can abstract feedback and build generic solutions for all users

            Requirements

            • Breadth of experience, having worked on front-end, back-end and whatever it takes to make users successful and delighted
            • Up-to-date software engineering knowledge and problem-solving skills (both in development and in production mode)
            • Customer-facing skills; ability to understand user needs through conversation and product intuition, articulate their challenges to the team, and build and deploy solutions
            • Drive for execution, taking ownership and pushing projects to completion
            • Humbleness to ask for support from experts within the team when their particular skills are required
            • Ability to both hold the big picture in mind and dive into the weeds
            • Being curious and willing to constantly build on your knowledge of the balena product and new technologies when needed
            • Continuous improvement mindset and desire to make yourself and others more effective
            • Being comfortable working in an environment that practices radical candor and transparency
            • Excellent communication skills and fluency in English

            Bonus points

            • Experience with technologies like Typescript, React, Node.js, Docker, PostgreSQL, or Kubernetes
            • Experience leading software projects or bringing people together to collaborate and build great products
            • Contributions to OSS projects (please include a URL)
            • Interest in embedded systems as demonstrated through personal projects with a Raspberry Pi, commercial or industrial experience with connected devices, etc.
            • Experience with balena as a user
            • Having worked remotely before

            Make sure to let us know if any of these items apply to you. If possible, please also share a sample of your work (URL or attachment).

            To apply

            We strongly recommend that you have a look at/try our platform first (set up a balenaCloud account, test it and even push an app). Along with your CV/Resume, please answer the questions in our application form to help us get the context right.

          • Short term - Support customers through the onboarding process by gathering requirements, defining specifications and managing your engineering team, all with the goal of guiding a customer towards their successful marketplace launch.

            Long term - With the knowledge, context and experience from the above work, you will take ownership of the product, ensuring it is actually what customers need (even of they don't know they need it high quality and well documented.

          • 4 days ago

            Assembla, a sister company of Travis CI, is a software development collaboration platform made to help teams around the world build incredible things. Assembla solutions make up the backbone for the modern devops toolchain, offering Git, SVN and Perforce version control repositories, integrated project management, and MyGet universal package management.

            Together, our Assembla and MyGet tools support more than 5,000 customers like Apple, NASA, Microsoft, Marvel and Otherside Entertainment across a wide variety of industries—from traditional software development teams to banks, industrial design companies to government tech teams, video-game/hi-fidelity media/augmented reality studios to healthcare startups.

            We’re looking for a Product Manager to join the Product Team at Assembla/MyGet You will report to and work very closely with the Head of Product.

            In this role, you’ll work with engineering, creative, support, marketing, and sales to better understand what our customers and prospects need so we can develop ideas to address them and continue being a market leader.


            Core Responsibilities

            • Communicate the goals behind upcoming product improvements, as well as the vision for the product roadmap, both within our team as well as to our customers.
            • Understand the Continuous Integration market, competition, and customer/user requirements in depth.
            • Help drive process and decisions through data: identify and detect opportunities to drive business results.
            • Measure the results of your work, test it with real users and customers, and understand its effects long term.
            • Talk with our customers to more deeply understand how we can better support them.
            • Collaborate with Architect group and Design Group to determine functional and non-functional requirements for new software or applications
            • Execute projects in pair with dedicated Architect and QA specialist using external network of development partners.

            Requirements

            You like working in a team, setting up processes, and learning new technologies. You enjoy talking to and helping your colleagues, driving ideas to completion. You are reflective about the impact choices have on customer’s experience and the role you have empowering and activating customers.

            You want to help us shape and scale our product and our customer base. You’re organized and self-driven. You are full of ideas and love to use them to help people do their jobs better and more efficiently. We foster a culture of continuous improvement and we'd like you to be an essential part of it.

            • 2+ years as Product Manager, managing either SaaS, on-premises or customer products
            • 2+ years in a customer facing role: you are a skilled communicator
            • Experience working with both qualitative customer insights and quantitative customer data to inform decisions
            • Experience with setting up metrics, writing SQL queries, and following through with the results
            • Hands on experience with CI/CD tools and practices
            • Knowledge about Linux, macOS, and Windows operating systems
            • Knowledge of multiple functional areas such as product management, engineering, User Interface (UI), sales, customer support, finance, or marketing
            • Experience of working with remote/external teams

            Ultimately, we are looking for individuals who can and want to make a contribution to our constantly growing and evolving company. Whether you have only a few or all of the elements of a candidate’s background we identified, we’d love to hear if you think Assembla/MyGet might be a good fit for you!

            As a remote company, we do welcome applicants from all over the world.

            Benefits

            Assembla/MyGet strives to be a diverse team, made of and built by people with different backgrounds and lifestyles. We do not discriminate based on race, gender, sexual orientation, marital status, accessibility needs, age, religion, color, or any other group.

            We want to support you as a human and an individual through the benefits we offer. These include:

            • Location/Travel: Being a distributed team, you can work from wherever you want.
            • Flexible working hours: You choose your working hours. We understand life comes with responsibilities and complications. We have families and personal lives, and we encourage all our employees to spend time tending to them.
          • 5 days ago

            Webflow has huge ambitions to fundamentally change the way websites and web applications are designed and built. We believe that web development should be accessible to anyone who loves to create, not just those who can understand the complexities of code. We’re looking for someone who’s excited about executing this vision and who wants to lead a world-class team of engineers and designers. The products you’ll help to build will impact hundreds of thousands of designers, entrepreneurs, marketers, and other professionals who rely on Webflow to run their business. 

            Your job will be to equip creative professionals and business owners with the best tools to grow their businesses. You’ll need to understand our user’s needs through research, define the product direction, assemble the right team, and drive the product to success. 

            This is a full-time position. In addition to a competitive salary and equity package, we include: awesome medical, dental, and vision plans, employer-funded HRA plan, 4+ weeks of paid vacation, catered lunches and stocked kitchen, new apple gear, commuter benefits, $100 monthly Lyft credit, paid parental leave programs, in-office bicycle storage, and fun team-building events. 

            Learn more about our engineering culture on our KeyValues profile: https://www.keyvalues.com/webflow

            Note: You'll need valid U.S. work authorization to join us.

            What you'll do:

            • Understand our business strategy and deliver products with Webflow’s unique perspective in mind
            • Deeply understand the problems that you’re tackling through research and regular interaction with customers, and define and re-frame those problems for the team
            • Manage the roadmap—understand and prioritize potential projects from various inputs (user research, our wishlist, etc) so the team is always working on the most impactful projects
            • Collaborate with other product managers, engineers and designers to imagine the future and define solutions to big problems
            • Define a product scope that is focused on the most important use cases with a focus on getting it into users hands as quickly as possible
            • Define quantitative and qualitative success metrics and constantly evaluate if your solutions have solved the problem through these measures, both before and after it’s released
            • Deliver world-class software—maintain the quality of the product that your team is responsible for and 
            • Motivate a group of committed, smart people to do the best work of their careers

            We'd love to hear from you if you have:

            • 3+ years experience in a Product Manager role 
            • A strong design background, be able to think deeply about product design decisions and have an understanding of how to create simple user interfaces.
            • A clear communicator of product decisions and the rationale behind them. Be comfortable in making decisions without consensus. You can help others make decisions by being persuasive.
            • You have experience working with both qualitative customer insights, and quantitative customer data to inform decisions. You’ve conducted user research, a/b tests and have worked closely with design researchers and analysts (or have analyzed data yourself).
            • An entrepreneurial spirit —you're self-driven and you don’t need direction.
            • Highly organized, not ad hoc.
            • Able to easily switch between thinking creatively and analytically.
            • Have an understanding of the technical architecture of complex web and mobile applications.

            Applying

            Not sure you meet 100% of our qualifications? Please apply anyway!

          • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

            Our team is in search of a Senior Product Manager, Discoverability to help us change the way digital products are designed.

            About the Team:

            The Discoverability squad’s charter is to enable teams to efficiently organize and manage design work and to seamlessly navigate InVision. At InVision, we know that time is precious for our users. Users want to find the InVision content they are looking for in the most efficient and expedient manner possible. The Discoverability squad owns a large and important product surface area and operates with the goals of improving our user’s experience and speed when navigating and managing their InVision content.

            What you’ll do:

            • You’ll be responsible for defining a product strategy and KPIs, gaining alignment from company leaders and stakeholders, and prioritizing a roadmap that helps your team achieve your business goals
            • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing and other company stakeholders
            • You’ll become an expert in the pathways that lead to successful user onboarding, and create product experiences that showcase the power of InVision to new users
            • You’ll help define hypothesis for product enhancements and run experiments and A/B tests to validate contributions towards user and business outcomes
            • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

            What you’ll bring: 

            • 5+ years as a Product Manager at a software company
            • Familiarity with design and development team workflows
            • Data-driven approach to product development and growth
            • Comfortable engaging with end-users, conducting user research, and intelligently integrating findings into your work
            • The ability to dive into big projects and manage them from start to finish
            • Ability to thrive in a variable and demanding startup environment

            About InVision:

            InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

            The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

            InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

          See 44 more Product jobs
        • All others (54)

          • Athena is looking to hire a world-class delegator, systems thinker and operator to be Athena’s Chief Delegator. You’ll be building the world’s most powerful library of delegation superpowers, enabling Founders and CEOs around the world to delegate 10x more. If you like creating leverage, this is the ultimate job for you. You’ll report directly to Athena’s founder (last company built is a unicorn, learn more Twitter / LinkedIn).


            The role

            You will design and operationalize Athena’s “delegation playbooks”. These playbooks unlock our clients’ ability to delegate expected things like inbox management, calendaring, and travel. But even more, they unlock creative and unusual delegations like having their parents receive “handwritten” notes from them every week, organizing entrepreneur dinners in every city they visit, planning surprise parties for their friends, tracking their daily goals, sourcing candidates for their business, tracking their diet, receiving bios every morning for the people they’ll meet that day, monitoring their online privacy, etc. We have a small number of playbooks we have already developed, but we have ideas for 100+ playbooks that will help our clients live better, work better and be better. These playbooks will help our clients delegate 10x more and, in the future, many of the playbooks will be turned into stand alone products under the Athena umbrella.


            Your profile

            You read The Four Hour Work Week and obsessed over how to build the same life for yourself. You’ve hired virtual assistants all over the world for various projects. You’ve built powerful and creative systems that help automate your life. You love building and optimizing processes and human machines.  You’ve started your own companies or consulting firms to generate cash flow. Your friends think you are crazy because you obsess over delegation, leverage, and process so much. In other words, you've lived on the client side of our business and you have experience delegating and coaching others to delegate.


            We are looking for a world-class delegator, so please apply if you are top 1% (you don't just emulate Tim Ferriss, you're on his level—or are even better). 


            What you’ll lead

            • Playbook Genesis: We have a lot of ideas for delegation playbooks, but we’re also looking for someone who is such a strong delegation/system-builder that they contribute ideas for new playbooks.

            • Playbook Prioritization: We can’t build all 100+ playbooks in the first month, so we’ll need a thoughtful system for prioritizing which playbooks to build first.

            • Playbook Creation: This will be the bulk of your work, turning an idea (“wouldn’t it be cool if your EA could setup entrepreneur dinners everywhere you travel?”) into reality (a playbook that describes in step-by-step detail exactly how a new EA can learn this skill set and roll it out to their client). You’ll partner with our existing playbook writer to help bring these ideas to life.

            • Playbook Certification: We need a method to test that an EA has mastered the skills in a new playbook. Rather than just reading a word doc and setting the EA off to try the skill in the wild, we want a set of certifications that allow them to practice the skill in a real-world setting and ensure they are A+ before implementing it with their client.

            • Playbook Organization: As you create the world’s ultimate delegation playbook library, you’ll need to design a system to keep playbooks accessible, organized, updated and systematically linked.

            • Playbook Communication: You’ll need to create a system for introducing playbooks to clients that is compelling and gets them excited.

            • Your team: We already have a great playbook writer on our team who has designed, written, and edited our first playbooks; you’ll team up with this person to lead playbook strategy, architecture and set the bar for quality. You can also pull in other people from the team and hire other contractors (e.g. copywriter) as necessary.  


            Key Metrics 

            • Quality: Our delegation playbooks are the secret sauce at Athena so each playbook needs to be A+ quality. Whenever an EA introduces a new playbook to their client, the client should be blown away by how well the EA is trained and how easy it is to implement the playbook in their life.

            • Quantity: While quality is most important, we have dozens and dozens of playbooks we want to launch in the year ahead. We’re looking for someone who can both spend lots of time getting the first playbooks to A+ quality and who can create an efficient machine to continually launch new playbooks every month.

            • Utilization: Our ultimate goal at Athena is to train clients to delegate 10x more. Ultimately, your playbooks are successful if EAs can easily learn new playbooks and if clients continue to leverage the playbook. We’ll measure this by tracking the average number of playbooks that are active per client each month. 

            • Hours: Related to playbook utilization, the more hours a client leverages their EA, the more time we are saving them. We’ll also measure your success by tracking the average number of hours per week clients leverage their EA.

            Who you are

            • Location: Flexible. We are a completely remote team, so you can work anywhere in the world. Not Mars though, that’s too far away. ;)

            • Commitment: We’re flexible on working hours (part-time vs full-time) but we do want someone who is excited to partner with us for the long-term. There will be a big ramp-up period at the beginning as we align on the optimal format for playbooks, the best way to certify EAs on playbooks, produce the first few playbooks, etc. But over time we’d expect your role to evolve (from more hands-on to more high-level) as you build out a machine for continually creating and upgrading our playbooks.

            • 10x delegator: In order to create delegation playbooks, you must be a delegator yourself! Whether it’s at work or in your personal life, you always find ways to get leverage and build human teams.

            • Systems builder: Delegation playbooks are effectively systems for training EAs and clients how to delegate more. You must be a systems thinker and know how to operationalize that thinking.

            • Highly organized: Building the world’s largest delegation library requires someone who is organized at both a strategic and practical level

            • Process-oriented: Playbooks are processes for learning a new way to delegate. You should always be thinking of ways to make the process cleaner, tighter, more robust.

            • Hospitality mindset: Our clients are founders, CEOs, investors, and other time-scarce people. Our delegation playbooks must be designed with high-end, Four Seasons luxury hospitality built-in.

            • Highly experimental: We’re going to test lots of crazy ideas and lots won’t work and some will only work after multiple tests :)

            • High standards: You understand that we need to strive for perfection always, but can balance that impulse against the ol’ 80/20 rule to ensure we keep shipping quickly.

            • Excellent writer/editor: You’ll need to be able to distill complex delegation ideas into simple, easy-to-read instructions. Our EAs should find reading the playbooks to be a breeze and hopefully fun as well, and when our clients read about how each playbook works they should be inspired and excited to learn a new delegation superpower.

            • Great collaborator: The creation of great playbooks entails gathering feedback and testing the playbook before publishing it. You should easily be able to work openly and comfortably with both EAs as well as experts in their field.


            Benefits (why you should join us)

            • Huge impact: You’ll help CEOs and Founders delegate 10x more – which means you’ll directly empower hundreds of startups to build more technology, cure more diseases, and generally help more people. Your work will also directly lead to us hiring thousands of team members at Athena. In other words, you’ll have the ultimate leverage.

            • Flexible location: Work very hard but anywhere in the world, like us 

            • Flexible schedule: Work very hard but anytime you want, like us 

            • Supportive environment: Fun and encouraging work environment

            • Access: We’ll open up our network and connections for you to meet with anyone you want (which will come in handy for many playbooks)

            • 10x delegation: In order to make every playbook A+ you’ll need to test/experiment the playbook yourself. That means you’ll be able to leverage an Athena EA yourself – for free – so you’ll be getting more and more leverage in your own life as you build out playbooks for Athena clients. You’ll also be able to leverage the entire Athena core team as you need.

          • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

            Our team is in search of a Senior Data Scientist - Sales to help us change the way digital products are designed.

            About the Team:

            You will be joining our growing data team and have the chance to make a large impact at InVision. You will be embedded in our very data driven and data hungry Sales & Customer Facing Team to identify key metrics, conduct deep and rigorous analysis, and deliver novel insights and data products that drive revenue growth. You will be a trusted partner in the team tackling the toughest and most impactful analytical problems.

            What you’ll do:

            • Own the relationship with your stakeholders through excellent communication, collaboration, and the alignment of your work with what matters
            • Identify revenue opportunities using any and all relevant data approaches (modeling, analysis, reporting)
            • Identify efficiency opportunities using data (eg having our Sales team focused on the greatest opportunities and risks)
            • Enable data driven decisions throughout the Sales team
            • Drive learning through the use of data and your ability to share and distribute learnings
            • Provide access to data through dashboards and other tools to empower your team, and look for opportunities to automate and scale your insights

            What you’ll bring: 

            • A passion for, and track record of, leveraging data for business impact in an enterprise SaaS environment
            • Ability to write complex and performant SQL queries to extract data
            • Experience in designing and building successful models for Sales teams and the math / stats and programming skills required to do so (Python or R)
            • Excellent communication skills with the ability to distill complex problems into meaningful and interpretable insights
            • Experience with visualization tools such as Mode Analytics (or others like Tableau, Looker)
            • Advanced degree in statistics or other quantitative field preferred

            About InVision:

            InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

            The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

            InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

          • 2 days ago

            Crisp is expanding, and we're looking for bright, talented graduates to join our team in the summer of 2020.

            Here at Crisp, we value the strength in teamwork, and strongly believe that it’s the key to Crisp’s success. By bringing together bright, motivated creators, wherever they live and work, we are leveraging humanity’s diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of business you’d like to be a part of.

            We are a socially conscious, distributed team. We give you the opportunity to solve challenges in the global food industry while living where you’re most comfortable and working in areas where you can help foster and grow the community that you are a part of.

            As one of the first members of the data science team at Crisp you have will have a unique opportunity to write production models that turn previously scattered and inconsistently structured data into immediately actionable food industry insights to reduce waste, increase freshness and much more.

            As a successful candidate for this position, you are a recent graduate from a quantitative major such as computer science, data science, statistics, or similar. You know how to translate your analysis into code, and you’re comfortable writing Python (or a similar language), participating in code reviews, and pushing your code to production. 

            Requirements

            • Python
            • Git
            • Shell (bash, zsh, or similar)

            Signs of a great candidate

            • Collaborative. You know that your team members’ perspectives will make your solutions better. Similarly, you use your strengths to help us grow together.
            • Customer focused. User experience trumps everything. You understand that a product will have little value if the customers don't enjoy using it.
            • Disciplined and reliable. We are a distributed company and you enjoy the benefits of working distributed while consistently delivering what you have committed to. When you hit a snag, you communicate and reset expectations early.
            • Appreciative of honest feedback. You know that the best way to learn and grow is through constructive feedback delivered kindly, but without unnecessary ambiguity. You view feedback given to you as an opportunity to get better and strive to do the same for others.
            • Work smarter and harder.  You’re fluent with your tools, and focused on solving real problems.  Not only do you know how to find answers in the data, you also know which questions should be asked in the first place and what data can help us further bolster our conclusions.
            • Analytical and practical mind. You strive for simple, precise solutions to complex problems. Complex solutions are only acceptable when absolutely needed. You strive for correct solutions, but know what actually matters and when to make compromises. You know when to ship and when to continue investigating.

            Crisp’s Data Science Tech Stack

            • Modern libraries and frameworks.  We use Python with Pandas and Numpy for data science in production.  We use technologies like Jupyter and R during EDA.
            • Diverse technologies and algorithms, solving real world problems.  At Crisp you’ll work with a wide range of technologies and algorithms on a daily basis, in a focused effort to solve large scale problems.
            • Continuous deployment. Code is never far from being deployed to production, because if it’s not in production, it’s not solving problems in the real world. Our branch time spans are short, and features under development are hidden behind feature flags.
            • Cloud first. As a services offering in the 21st century, the cloud isn’t the future, it’s the present. We’re fully invested in using the features offered by our cloud provider in order to minimize technical debt and maximize productivity.
            • Micro-services. Not for the sake of the buzz, but when they make sense. By adopting a modern, thoughtful services architecture we’re able to scale organizationally, reduce technical debt, and maintain a high, sustained velocity.
            • Start-up mode.  The team is still small, and the product is fresh.  You’ll be able to exert a large amount of influence, and contribute to decisions that will determine the future of the product and the team.

            We are building a team of developers with a breadth of combined experiences so that we can collaboratively build great products. There are no hard requirements on specific background, experience or geographical location. Instead we’re looking for individuals that are capable, reliable, and hoping to grow along with us. Do you have strengths you can share? If so, we’d love to hear from you!

             

          • 5 days ago

             As a Staff Data Scientist at CircleCI, you will:

            • Lead a major initiative to improve our products
            • Help tens of thousands of engineers build, test and deliver software faster
            • Analyze big, rich, unique data sets
            • Build the foundation of our data science practice

            About Data Science at CircleCI

            You will be a member of CircleCI's Analytics and Data Science team. The team is chartered to use data science to improve our customer experience, to lead the company’s data analysts, and to foster a data-driven company culture. The team is part of our product function, which, together with engineering, makes up our delivery organization. The team closely collaborates with Product Management, Data Engineering, Data-Product Engineering, DevOps, and many other stakeholders.

            What you’ll do:

            • Build well-validated models:  Explore and prepare large data sets. Work confidently with clean and messy data. Perform feature engineering. Select modeling tools and techniques (e.g,  regression, naive Bayes, clustering, other unsupervised learning, decision tree, graph analysis, principal component analysis, neural networks, etc.). Design tests. Build and assess models. Partner with Data Engineering to deploy, scale, and monitor models in production. (Approximately 40% of your time).
            • Explore CI/CD's hardest problems: Work with product managers to identify customers’ data-intensive CI/CD pain points, like slow builds, flaky tests, and dependency hell. Collaborate on research plans and success criteria. Find relevant data in our data warehouse, data lake, core platform, and other systems of record. Select analytical approaches. Uncover insights. Present to stakeholders and executives. Work with product managers to validate insights with customers. Become a thought leader on using build-related data to improve software delivery. (Approximately 40% of your time).
            • Grow our analytics practice: Develop, coach, and mentor data analysts into data scientists. Collaborate on planning, pair programming, testing, and delivery. Define, implement and improve processes to scope work, conduct analyses, ensure rigor, share insights, and communicate clearly. Improve team’s abilities to design experiments, test hypotheses, and reproduce analyses. Define data-engineering requirements to: automate our day-to-da work, improve master data, and expand our data platform. Keep the team up to date on the state of the art in analytics. (Approximately 20% of your time).

            What we're looking for:

            • Data science experience: Seven or more years in data-science, analytics, or comparable roles. Four or more years focused on models and algorithms. Model selection savvy. Creativity in adapting tools and techniques.
            • Instinct for product discovery: Experience with product management and the discovery of data products. Effective analytics prototyping. Able to uncover useful data and build features from disparate data sources. Effective juggler of scope, time, and value. History of building cross-functional partnerships. 
            • Analytics leader: Experience mentoring and developing teammates as well as analysts on other teams. Fostered open, respectful, data-driven team cultures. Smartly managed hard technical and business trade-offs. Defined effective and flexible best practices.
            • Big-data, cloud-based toolkit: Worked with billion-row datasets. Experienced with distributed data processing technology (e.g., Spark). Hands-on with the AWS data stack (e.g., S3, RDS,  Athena, ECR, and EMR). Fluent in Python, Scala or R for large-scale analysis as well as SQL. Able to navigate Unix/Linux and Bash.
            • Strong technical education: Ideally, Bachelor’s and Master’s degree in a technical or quantitative field such as Statistics, Mathematics, Computer Science, Engineering, Economics or Finance. Huge bonus for relevant Ph.D.
            • Knowledge of our domain--software delivery: Empathy for the challenges developers face with productivity and time to market. Ideally, experience developing code, debugging, testing, committing with distributed VCS and modern CI/CD.
            • Right soft skills: Passion for data, discovery, and problem solving. Curious; confident; and open to questioning assumptions and being questioned. Effective communicator across technical and business audiences; able to manage stakeholder expectations; and able to collaborate with hands-on executives. Entrepreneurial; fast-moving; able to balance vision with execution; and not easily discouraged. The instinct for value; and focused on the incremental, not gold plating. 

            You may work remotely anywhere in North America. You also have the option to work out of our San Francisco, Denver, Boston or Toronto offices. CircleCI is a distributed company with team members across 50+ cities and 13 countries.

            We know there’s no such thing as a “perfect" candidate. We’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

            About CircleCI

            CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than one million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

            Founded in 2011 and headquartered in San Francisco with a global remote workforce, CircleCI is venture-backed by Scale Venture Partners, Threshold Ventures (formerly DFJ), Baseline Ventures, Top Tier Capital, Industry Ventures, Heavybit, Harrison Metal Capital, Owl Rock Capital Partners, and NextEquity Partners.

            CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.



          • Office location – SF or remote

            Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life.

            Our team is expanding rapidly and we’re looking for people who are passionate about helping improve healthcare to join us.

            This position is responsible for compiling and analyzing data for internal and external customers.  The analyst would collect data and perform data analysis for scientific publications, marketing materials, external collaborations, and internal studies. Responsibilities include both simple data pulls as well as complex analyses that require original thinking and novel analysis.  The candidate must be able to collaborate with customers at all levels of clinical and technical expertise, including genomic scientists, genetic counselors, medical geneticists, bioinformaticians, AI engineers, data scientists and computational biologists. In addition, the candidate will need to develop a deep understanding of Invitae data and databases, including their limitations and idiosyncracies. The candidate needs to be a quick learner to keep up with fast developments at Invitae and with a wide range of customer data needs.

            What you will do:

            • The ability to understand customers’ questions and translate to an actionable analysis plan.
            • Attention to detail, with particular care in patients’ data privacy and security.
            • Extracting and manipulating large datasets from internal and external database
            • Working closely with internal and external scientists to support publications and presentations that are both clinically important and technically rigorous
            • Support internal scientists with exploratory work to assess reporting consistency, diagnostic yield of genetic testing, and the potential to extend our offerings
            • Generate summary reports for clinicians that include testing results

            Who you are:

            • The successful candidate for the position will have a PhD or Master’s degree, with relevant industry/academic experience in computational biology, statistical genetics, population genetics, biostatistics, bioinformatics, mathematics, statistics, computer science or a related field.
            • Must have experience using or developing high-performance, scalable computational methods to analyze genomic data. Hands-on experience working with very large genomic datasets (e.g., tens of billions of records) is ideal
            • Expertise in SQL and python, experienced in R or another language for data visualization
            • Expertise in statistical analysis
            • Working knowledge of human genetics
            • Familiar with public human genetics/genomics clinical databases and tools
            • Strong communication skills, and the ability to translate between scientifically rigorous statistical analysis and a general audience, in both directions.
            • Well-organized and capable of managing multiple projects simultaneously with a variety of priorities, scopes, and timelines.

            By joining Invitae, you’ll work alongside some of the world’s experts in genetics and healthcare at the forefront of genetic medicine. We’ve created a culture that empowers our teams and our teammates to have the biggest impact and to explore their interests and capabilities. We prize freedom with accountability and offer significant flexibility, along with excellent benefits and competitive compensation in a fast-growing organization.

            Join us.

            At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


          • 1 week ago

            At Webflow, we have two missions: one for us, and one for the world. We want to enable everyone to create for the web and empower our team to lead fulfilling and impactful lives while we do it. Ambitious? Heck yes. Crazy? Probably. Possible? With your help, abso-heckin-lutely. 

            So — where do you come in?

            We’re looking for a Senior Data Analyst (hopefully you!) to join our brand new Data team. As an early member of our data team, you will be working to improve our data warehouse and business intelligence tools to make clean, reliable data available for teams at Webflow. To do this, you’ll communicate with our product, marketing and growth teams to understand Webflow’s business questions and provide the data and analysis to answer them. We are looking for an empathetic, humble and collaborative team member who is excited by the possibility of shaping our data capabilities at Webflow from the ground up. 

            What you’ll achieve:

            • You’ll enable product, marketing and growth teams to track their progress towards company goals by building dashboards and reports. 
            • You’ll improve our data warehouse by creating clean relationships between sources to help establish a strong, reliable base for modeling our business logic. 
            • You’ll partner with technical and non-technical team members to help structure experiments, answer open ended business questions with data and build data literacy at Webflow.
            • Empower Webflow employees to access data by building out our BI tool and helping them use it effectively.

            How you’ll achieve it: 

            • You’ll have 3+ years of experience working as a data analyst (or the equivalent in depth)
            • You’ll leverage your fluency in SQL, and experience with Excel as well as a programming language like Python
            • You’ll bring experience with a modern analytics stack (we use tools like Stitch, Segment, Snowflake, dbt) and business intelligence tool (Looker, Mode, etc.)
            • You’ll thrive collaborating with business and engineering teams in a fast-paced and sometimes ambiguous environment.
            • You’ll engage with both technical and nontechnical audiences using your excellent communication skills
            • You’ll work with a remote-first team (and visit the office whenever you need some human face-time) 
            • You’ll treat your teammates with respect and value team success over personal success
            • You’ll use synchronous and asynchronous tools (Slack and GitHub) to enable and contribute to cross-team collaboration
            • You’ll learn to (if you haven’t already) tolerate dad jokes and puns … at Webflow, they’re everywhere! 

            How we’ll help you succeed — and live a fulfilling life in the process

            • We’ll pay you! This is a full-time, salaried position that includes equity.
            • We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses.
            • We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days. 
            • We offer flexible parental leave for moms and dads. And for the moms and dads of furry friends, we have #dogs and #cats Slack channels where you can show off your pet!
            • We will offer you the support you need to help you grow as an impactful engineer and a healthy human being. 

            Think you’re a good fit for the role?

            We’d love to hear from you — even if you don’t meet 100% of the requirements. 

            Our customers come from all walks of life — and we want to build a team that reflects the world we want to build for. The truth? We’re not there yet. But we’re committed to building a company that values everyone for, not in spite of, their unique identities, experiences, and backgrounds. We care about and champion diversity because it’s the right thing to do — and we believe that doing the right thing makes our company stronger. 

            If you share our values and our enthusiasm for empowering the world, we would love to hear from you and explore the value you can add to our team.

            Note: You'll need valid U.S. work authorization to join us. 

          • 1 week ago

            Data Analyst (Remote)

            We're looking to hire our first data analyst to lay the foundation for all aspects of Mixmax’s data-driven problem solving and decision making. You’ll be a key communicator, working both cross-functionally in our San Francisco office and across our distributed organization.

            Mixmax integrates with your company's existing toolchain - email, calendar, chat, CRM, and more - to bring all information into one place. This means we're syncing, storing, & indexing hundreds of millions of events a day into our system, and then building blazing fast APIs and rich integrations to delight users.

            As a data analyst, you’ll help start a team specifically focused on ensuring the company is making informed decisions across the entire organization. This means building rapport with each function to serve as an analytical partner for their most complex problems. Making sure analyses are accurate, repeatable, and actionable in addition to working to democratize data for your colleagues. 

            Diversity and inclusion are core to our culture, and we are actively committed to building a more inclusive work environment. If you are a member of an underrepresented group in technology, we strongly encourage you to apply.

            Responsibilities:

            As our first data analyst, you’ll:

            • Partner throughout the organization to empower each function to make data-driven decisions. 
            • Work closely with Data Engineering to ensure that our schema is streamlined for actionable analysis.
            • Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior datasets
            • Translate complex concepts into implications for the business via superb communication skills, both verbal and written
            • Understand what matters most and prioritize vigilantly
            • Sample projects include:
              • Product - What is our most viral feature?
              • Sales - Who is the ideal customer for each of our sales channels?
              • Marketing - What is the value of a free user?
              • Support - How does Support interactions affect lifetime value?
              • CSM - When is a customer a churn risk? When is there an expansion opportunity?

            Requirements and skills you possess:

            • 4+ years of work experience in analytics/data science or a directly related field - some of which should be in a technology environment 
            • A proven track record of initiating and delivering actionable analyses/recommendations in order to drive business impact 
            • An understanding of SaaS business models and key metrics 
            • Some experience building data science models to provide deeper insights 
            • Excellent communication skills (technical and non-technical) and comfort working with high-level stakeholders 
            • Ability to work autonomously in a dynamic environment 
            • Excellent SQL skills, fluency with BI/visualization tools, and deep knowledge of Excel, R, Python, or other analysis tools 
            • Strong critical reasoning skills, including an understanding of common pitfalls of data analysis
            • Have worked remotely before for at least 1 year



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