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    • SkyVerge

      Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 27 people distributed all over the world.

      We’re looking for a driven, experienced, full-stack PHP Engineer to join our growing engineering team and build new features while maintaining our existing portfolio of 60+ individual extensions.

      You should be...

      • Deeply experienced with PHP, ideally in a WordPress-specific role
      • Experienced with JavaScript, especially with front-end frameworks like React
      • Adept at translating user stories into detailed engineering implementation tasks
      • Detail-oriented & curious, with a drive to understand and solve technical challenges
      • A self-starter, comfortable working independently and taking a high level of responsibility
      • Dedicated to constant learning and sharing your knowledge

      Bonus points if you also have…

      • WooCommerce experience
      • Experience with payment gateways, especially integrating with their APIs
      • eCommerce experience (particularly with other platforms like Shopify, Magento, or BigCommerce)

      You’ll be responsible for…

      • Building features & fixing bugs based on specs in Clubhouse stories (derived from both customer feedback and our support team)
      • Adhering to internal code standards and best practices while suggesting new ones for team consideration
      • Carefully user-testing your own work and implementing feedback from code review
      • Providing detailed code reviews to your teammates
      • Adding to our internal wiki/documentation
      • Assisting our support team with troubleshooting challenging issues
      • Contributing to our own open-source code (like our plugin framework) and the wider community, like WooCommerce and WordPress

      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do
      • Competitive salary
      • Annual company retreats (read about our last adventure in Scotland!)
      • Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!
      • Transparent culture (check out our team wiki)

      Curious to learn more? Read more about the position and apply here.Applications accepted through July 29th. We can’t wait to meet you!

      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

    • As a member of the Customer Education team you'll be working closely with the team lead and founders to help educate prospective and current customers about how to use HelpDocs.

      About the role

      We're not expecting you to be amazing at everything here, but this is a general rundown of the day-to-day for the Customer Ed team.

      Help current customers make the most of their HelpDocs subscriptions

      • Respond to customer chat and email queries
      • Write support documentation for common queries
      • Make prerecorded videos to explain more complex product features
      • Run live Sessions and Workshops to help customers one-on-one and at scale

      Help prospective users make the right decision about if HelpDocs is right for them

      • Respond to chat and email pre-sales questions
      • Identify where the product is a good fit for the prospect
      • Know the competitive landscape so you can refer prospects to one of our competitors if they're a better fit

      Find and provide genuine value to potential future users

      • Write blog posts (generally personal stories) that tangentially relate to support, happiness or remote work
      • Talk to existing customers about their work and write up Customer Stories
      • Help produce ebooks, worksheets, and other long-form content

      It's important to note that this isn't a traditional support, marketing, or sales role. It's a role specifically focused on educating our customers so they can make the most of their existing (or future) subscriptions.

      About you

      • You're fluent (like a native) in English. Bonus points if you speak a second language. Extra bonus points if that's French, German, Spanish, Dutch or Chinese.
      • You have excellent written communication skills
      • You're compassionate, and understand that all our users are amazing, even if they currently think you're an asshole
      • You're not afraid of getting your hands dirty in different areas of the business
      • You thrive on feedback, positive and negative, and are constantly working to be the best you can be
      • You're happiest (and preferably have experience in) working remotely. Bonus points if you love to travel.
      • You have right to work in the UK (if you want to be officially employed) or you live literally anywhere else and are happy taking care of your own taxes (you'll be retained as a full-time consultant)
      • You have a personality and you're not afraid to show it. 🦄✨
      • You have a passion for helping customers, and are driven to help them succeed.

      About HelpDocs

      • You'll be working a lot with our current Customer Education Lead and the founders (we're pretty awesome, so that's a perk 😇).
      • We're bootstrapped, profitable and remote. You'll get to learn how all that works.
      • Transparent internal metrics and goals. We'll share (nearly) everything with you from day 1.
      • The whole team is friendly, approachable, and inclusive to all.
      • 1-2 team retreats a year. We're currently planning our fourth team retreat for January 2020. We've had retreats in Madrid, Panama and Bangkok so far.
      • We'll provide whatever software & equipment you need to do your job successfully
      • Flexible vacation policy. Technically we offer 28 days to all employees, but we're not counting. If you need time, take it. Then come back and do great work. 💪

      Final notes

      If you're amazing at the role, there's room to grow in your existing role, in Customer Education in general, or move to another role entirely. We're pretty flexible.

      We're looking for someone to start as soon as possible. If you're a good fit we'll get back to you within a few weeks to schedule a chat on Slack (or team chat software).

    • Infinity Software Development (US only)

      Software Engineer, in a fun environment across a wide array of tech stacks!

      Get out of that cubicle and come help us build modern custom solutions for our growing book of business!

      We’re looking for programmers who have experience across multiple technologies and have a passion for software development. It’s ok if you are more comfortable working on the front-end or back-end, but you should have at least some experience on both sides. If you are looking to join a fun team to tackle hard projects, with opportunities to learn new stacks, we’d love to talk to you.

      There are no specific technology requirements for this role, but a number of our current projects are using: C#, Java, TypeScript, .NET Core, React, Redux, Angular, Node, Vue, MVC, Swift, Kotlin, Docker, AWS, Azure, Microservices, SQL Server, Oracle, MongoDB.

      We are open to both local Tallahassee and remote candidates.

      Infinity is a custom software development shop that has been delivering tailored technology solutions to our clients all over the country for over 25 years. We like working with people who love solving problems, who work hard and have a little fun in the process.

      https://www.infinity-software.com/careers

    • Respondent (North America or LATAM)
      Today

      Responsibilities:

      • Build frontend applications to support the growing needs of the business
      • Work closely with our product team, quality assurance, and other engineers
      • Work across multiple verticals (and get your hands dirty) in a startup environment 
      • Take full ownership and responsibility for building, shipping, and maintaining core features, end to end. 
      • Work with and improve processes
      • Exhibit user empathy

      Who are you?

      • 4+ years of experience with modern JS frameworks (Vue, React, AngularJS, Angular 2+)
      • Skilled in or interested in learning Vue.js (Prior Vue experience is a plus!)
      • Knowledgeable about unit testing, CI/CD, and common JS build/task runners like Webpack and Gulp
      • Experienced in scaling code and optimizing web performance
      • A voracious learner who is always researching
      • Previous experience in a startup or small team where you had deep ownership of your work (and saw huge impact)
      • An excellent communicator who gives and receives feedback effectively
      • A lover of process and process improvement 

      We are looking for someone who matches our level of joy for the work we do, brings something new to the team, and elevates our game. As a small, growing company we work together to get everything done. For engineers that means daily standups, contributing to documentation, and working on things in different departments. Our values are: Always Researching, Ownership, Active Honesty, and Thriving Together. Read more about them here.

    • All Web Leads (Texas)
      4 days ago

      Here at Medicare Genius, our agents focus on helping seniors untangle the complexities of Medicare and help them find health insurance plans that give them peace of mind. As a Medicare Genius Policy Sales Agent you will have access to all the top Medicare supplement and related ancillary products in the market, and your job will be to help your clients find the products that best meet their NEEDS and BUDGET all from the convenience of your own  home.

      Unlike many insurance sales roles, Medicare Genius agents do not make cold calls, but receive direct inbound calls, warm transfers, and call on warm leads of interested consumers. Bottom line, our agents spend more time talking to clients and less time finding prospects. Because of this, the close rate and commission potential is much greater than at other companies, and we pay commissions for every policy sold (no caps or commission limits).

      On a typical day you’ll:

      •    Talk with pre-qualified prospects about their Medicare insurance needs and match them with products that meet those needs.

      •    Overcome objections through active listening and education resulting in informed decision making.

      •    Answer questions related to coverage options and guide consumers through the health insurance policy selection and application process.

      •    Close Medicare plan transactions meeting or exceeding sales goals.

      •    Have fun, collaborate with your colleagues and know at the end of each day you did your personal best.  

      What you need to bring to this opportunity:

      •    You’ve done the sales thing. Demonstrated track record of success ideally with Medicare and/or individual health insurance.  Call center/phone sales experience a plus.

      •    Consultative selling approach, good listener and empathetic in working with the senior market.

      •    Skillful in building rapport, conveying information with a systematic approach and in guiding a conversation from hello to thank you for buying.

      •    Naturally competitive with an internal drive in competing with yourself and colleagues in achieving new goals. Staying positive believing the next call will be the one that gets you a sale.

      •    Being efficient with your time in working with a customer, colleague or manager.  Know when to move on from a call or stay with it.  Self-motivating and task oriented.

      •    Demonstrated strong technical skills, being able to multitask and manipulate multiple screens including various software systems, quote engine, carrier application while continuing a conversation with the customer.

      •    High school diploma or equivalent is required, Bachelor’s degree preferred.

      •    A valid TX state-issued insurance license. Must reside in Texas.

      •    Medicare experience is preferred but not required


      What we provide:

      •    Pre-qualified customers, multiple nationally recognized carriers and broad breadth of products – Medicare supplements, Medicare Advantage plans and ancillary products including dental and vision.

      •    On-site training and we cover the cost of licensing if needed with ongoing coaching to help you be successful. Laptop computer provided.

      •    The convenience of working from home.  No commuting hassles.  In addition, growth opportunities and career advancement between business units.


      •    High earning potential. Competitive pay with uncapped commission and top performers eligible for performance bonus ($75K-$135K)

      •    Full benefits including health, dental, vision, 401k and paid time-off


      If this opportunity looks like a good fit, we’d like to meet you!


      Find out more about us:

      http://awlinsuranceagency.com/hiring-now/

      http://www.allwebleads.com/jobs

      https://www.facebook.com/AllWebLeads/

      https://www.instagram.com/allwebleadsatx/?hl=en

      https://twitter.com/AllWebLeads/status/970684562325073920

      https://www.linkedin.com/company/all-web-leads-inc-/


    • 1 week ago

      As part of the sales team, you will join a crew of product experts willing to create growth, business momentum and convert new clients everyday. 

      We do sales at a global scale and address many different companies (Segment size; 11-250, 250-1000 and 1K+ employee count ). 

      We want to build a leading category business.

      Mission 

      The Inbound Sales Manager works within the sales team and will be working/reporting side by side with/to the Global Inside Sales Manager to uncover and create well-qualified new opportunities which result in closed business

      • Manage qualified meetings & sales pipeline
      • Maintain a high-level of daily activity including calls, product demos, email & LinkedIn touches
      • Work cross-functionally with Global Sales and Marketing to deliver qualified opportunities for Field Sales
      • Keep up-to-date with the technology industry and competitive landscape
      • Keep informed of product line, competition and industry trends that may impact client business activities
      • Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
      • Upsell and leverage business from new and established customer relationships
      • Deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
      • Help resolve client issues in a timely and thorough manner

      Benefits

      • Tickets Restaurants (21 x 9 euros / month)
      • 50% of Transport Pass in Paris is paid
      • Quality health insurance provided by Alan
      • Free food delivery
      • We offer state of the art hardware
      • We offer equity packages
      • We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Livestorm!

      Requirements

      • Strong collaboration and relational skills
      • A proven track record of closed sales, client satisfaction, & team work
      • Must have strong verbal skills with consultative professional business acumen
      • SaaS selling experience  
      • Inbound sales experience 
      • Demonstrated excellence in presentations skill
      • Must be detail oriented, organized, & self-motivated
      • Native level or very fluent in English and French
      • Experience with Pipedrive is a plus !
    • Here at Livestorm, we're building what we consider to be the future of B2B video solutions.

      As part of the support team, you will join a crew of product experts willing to give great service, help customers in their day to day usage of Livestorm. You'll be the proxy between our customers and the product team.

      We're a startup based in Paris/France, but we're looking for new teammates to help us widen our support coverage to the US. This position is remote, so you'll be working from the comfort of your own home.

      Note that this position requires to work on PST hours (aka US West Coast hours). Our ideal teammate should be able to demonstrate good decision making and autonomy.

      Mission

      • Help US timezone based customers successfully use Livestorm
      • Work either remotely or with a custom schedule to cover the US timezone
      • Respond quickly to customer questions and requests through live chat and email
      • Improve our documentation (written and videos)
      • Come up with new content ideas to help customers
      • Provide detailed and accurate product feedback to the team


      US Operations

      Being in charge of the US market, you will be either:

      • based in the US
      • working from a remote location in the US timezone
      • based in France / the EU working on the US schedule


      Requirements 

      • 1+ years of experience in Customer Support or a client facing role
      • Fluent, ideally native, in English (both written and spoken)
      • Enough French in order to communicate with the team
      • Previous experience with Intercom or another live chat software
      • Have the ability to work remotely and communicate efficiently
      • Excellent customer service and problem-solving skills
      • Flexible and agile in adapting to quick changes in a startup environment
      • Always a willingness to go the extra mile to please and delight users
      • Positive minded and team player
      • Excellent writer and communicator
      • Internet savvy with a strong interest in startups
    • 2 weeks ago

      TL;DR: this job may be for you if:

      • You want location freedom.
      • You want to work on difficult computer science problems.
      • You're bored with application-level development in SomeFrameworkJS.
      • You dig TypeScript, and care about things like code cleanliness, novel architectures, designing for intellisense, and upstream code usability.

      About Truebase

      At Truebase, we have a software platform that extracts insights from Truth code (our open-source type-safe data language), and then uses these insights to emit various digital assets such as native Mac/Windows/iOS/Android apps, data visualization tools, web-based information systems, etc. This technique is based on years of scientific research, and we're now starting to gain major traction from large enterprises. We can't hire as fast as we can close sales.

      We're Contrarians

      But not for contrarian sake. We have a track record of achieving things deemed "impossible", which we've done by operating genuinely outside the box, rather than simply operating inside a different box, occupied by some ruling class. To be effective at Truebase, you should be energized by our tendency to violate convention, versus object with reasons why we should just do things like The Cool Kids™.

      Side note: Everyone in this company dropped out of school. A lack of university degree makes you more appealing at Truebase (Pure Math degrees excepted).


      Who You Need To Be

      First and foremost, we're looking for people who can work at the system level. For example: 

      • Could you write your own custom regular expression evaluator?
      • How about doing code transformations based on static analysis of abstract syntax trees?
      • Does building some platform like Electron or React or Bitcoin from scratch sound exciting?

      The idea is not that you've done these things specifically, but rather that you're eager to slay technical dragons of this level. Experience with application-level frameworks isn't of much use here-our outstanding issues do not look like "Implement a sharing of widgets", but rather "Implement bounded contravariance in the Truth type checker".

      Additionally, we're looking for a fairly senior developer that understands what code engineered for a 10+ year lifespan looks like. You should be comfortable being given loose requirements, punching your way through unfamiliar territory, and coming back with an elegant, performant, well-thought-out code library that is a joy for other developers to use (inside or outside the company).


      How to apply

      1. First you need to apply, by sending us your "resume". You may interpret "resume" to mean anything from a link to your GitHub, to a link to a video showing a presentation you did, or maybe something else entirely.

      2. We'll schedule a quick call to see what you're looking for, and answer any questions you might have. We expect you to lead the job interview.

      3. We're then going to conduct a professional personality profile assessment (using the big 5). You can keep the results of this for your own purposes.

      4. Then we'll set up a time for the final interview where we'll email you an open-ended question, such as "Should drugs be legal?". Then you have an hour on your to formulate an answer, after which we'll discuss over a call. (The goal of this is for us to walk away thinking "Wow, that was a well thought-out answer").


      Things We Use

      Development Tools: Visual Studio Code, TypeScript, WallabyJS, Git, Tower (Git GUI), GitScout, Verdaccio

      Information Management: RocketChat, Typora, pCloud, BitWarden

      Hardware: MacBooks / iMacs / Large External Monitors / Portable iPad Monitors


      Perks

      100% Remote:  We have no office, and desire to keep it this way. We also have no citizenship preferences. Our only restriction is that we ask that you generally stay within the western hemisphere, keep some regular schedule, and be in a place with a relatively stable internet connection.

      We Don't Cheap Out On Tools:  We understand that time is far more expensive than tools. Let us know what equipment you need for your particular circumstance (are you a nomad? do you have a home office?), and we'll ship it to your door.

      Work As A Contractor: You have the option to work as a contractor, which in many countries, results in significant tax advantages.

      Referral Bonuses:  We offer bonuses if you convince your friend to work for Truebase, and they get hired. Additionally, if you walk us into another company and we're able to make a sale, we'll give you a cut.

      Competitive Salary:  You should feel like you're "doing pretty well" working at Truebase.


    • About Down:

      Down app is the #1 hookup / casual dating app. Honest dating: choose Date or Hookup. You can find Down in the Android or Apple store, with 6m+ users

      Our mission is to enable more honest, sex-positive, and fun relationships and conversations around the world.


      About the gig:

       Down is a 100% remotely-distributed team! 


      We are looking for a Senior Backend Engineer who is excited to share their experience building products and scaling systems. We want you to help us design and build the next generation of high performance APIs and backend services.


      This is a great opportunity to join a small and growing engineering team, where you will make a big impact daily on a product is used by hundred of thousands of people each month. 


      Here are some projects our team is currently working on: 


      Redesigning our matching algorithm

      Exploring new integrations of payment systems, including cryptocurrency

      Analyzing and improving user lifecycle and funnels

      Building community marketplace for dating discussions, advice, and personal connections 


      **What would qualify you as a good fit for us??


      You have 3+ years of work experience on backend tech (APIs, web services, and distributed systems) 

      You have experience coding professional projects in Ruby on Rails 

      You show considerable care for code quality, documentation, testing and accuracy of implementation. 

      You are comfortable being the lead or solo developer on a project 

      You design your code for scalability and performance. 

      You can reason and debate about tradeoffs and database choice for a particular storage problem. 

      You absolutely love to work with other engineers and jump at the chance to help answer questions or solve a problem for someone else.

      Clear communication and ability to own complex projects end-to-end, coordinating with other teams as necessary 


      Location of work: anywhere in this world


    • 3 weeks ago

      Retrium is a seed-funded startup that helps teams improve their Agile processes by facilitating effective and engaging retrospective meetings. With over 60,000 retrospective run on our platform, we’re the trusted leader in our market, and we’ve been helping teams continuously improve since 2015.

      We’re also a small, cross-functional team of passionate and fun people. We have an outstanding leadership team and a dedication to company culture. We’re lucky enough to have an awesome product, great growth, high customer satisfaction, and low churn. Now, we need someone to help us deliver more value to customers! 

      To apply for the Javascript Engineer position at Retrium you should have three or more years of experience with some of the following technologies and be eager to work with them:

      - Javascript! (ES6, babel, webpack, npm)

      - React (hooks, context)

      - WebSockets

      - Flow

      - Promises (async/await)

      - Node (express.js)

      - MongoDB

      - Redis

      - AWS (Docker, Linux)

      Candidates must currently reside and be authorized to work in the US. This is a full-time, salaried position on a fully distributed team.

      Responsibilities 

      As the next member of our small but growing team at Retrium, you’ll collaborate closely with everyone at the company. We use lightweight processes and tools inspired by agile and kanban to design, develop, and deploy the right features to customers on a regular cadence. 

      We’re looking for someone who has experience in the trenches, writing solid code, and someone who understands how to balance the competing concerns of product development:

      - Responsibility to the customer: Delight our users and deliver the quality features they want

      - Responsibility to the business: Reduce cost and generate revenue by delivering value quickly and iteratively 

      - Responsibility to the developer: Minimize technical debt by writing quality, maintainable code

      Because our core values include “Default to Autonomy”, “Bias for Action”, and “Level Up”, you’ll need to be a self-starter who can think strategically, execute tasks, and participate in the continuous improvement of our product and processes. A typical week will include: 

      - Defining and implementing features in the product pipeline

      - Moving seamlessly between front-end and back-end work

      - Discussing design and architecture issues together as a team

      - Facilitating feedback and demo sessions of your in-progress tasks

      - Communicating with team members through video conferencing and asynchronous communication

      - Deploying code to production as soon as it’s ready!

      Skillset

      We believe that the following collection of experiences and abilities would make someone successful in this position. However, we encourage anyone to apply if you believe you have what it takes to succeed in this role.

      - BA/BS degree (computer science preferred) or equivalent experience 

      - A history of success working with a team of engineers to deliver customer-facing features

      - The passion and drive to learn about Retrium and take on new responsibilities and leadership opportunities as we grow

      - Ability to be a team player and collaborate with others

      - Experience with Javascript

      - Experience in a SaaS company, distributed team, and/or startup

      - Experience with Agile software development processes is a big plus

      Benefits

      We provide amazing benefits, and if you ask the team, they’ll tell you that the greatest benefits we offer employees are the ability to make a meaningful contribution to the company and the opportunities to “Listen. Learn. Teach”, another core value.

      Our other benefits include:

      - Stock options

      - Health, dental, and vision insurance coverage for you and your family

      - Unlimited and minimum vacation policy (we encourage you to ask us about this!)

      - Flexible, sustainable work hours

      - Work from home or a co-working office

      - All the equipment you need to do your job

      - Company retreats

      Retrium is committed to creating a diverse environment where you can “Be Your Amazing Self”, yet another core value. We are proud to be an equal opportunity employer, and welcome people of different backgrounds, experiences, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

  • Software Dev (167)

    • SkyVerge

      Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 27 people distributed all over the world.

      We’re looking for a driven, experienced, full-stack PHP Engineer to join our growing engineering team and build new features while maintaining our existing portfolio of 60+ individual extensions.

      You should be...

      • Deeply experienced with PHP, ideally in a WordPress-specific role
      • Experienced with JavaScript, especially with front-end frameworks like React
      • Adept at translating user stories into detailed engineering implementation tasks
      • Detail-oriented & curious, with a drive to understand and solve technical challenges
      • A self-starter, comfortable working independently and taking a high level of responsibility
      • Dedicated to constant learning and sharing your knowledge

      Bonus points if you also have…

      • WooCommerce experience
      • Experience with payment gateways, especially integrating with their APIs
      • eCommerce experience (particularly with other platforms like Shopify, Magento, or BigCommerce)

      You’ll be responsible for…

      • Building features & fixing bugs based on specs in Clubhouse stories (derived from both customer feedback and our support team)
      • Adhering to internal code standards and best practices while suggesting new ones for team consideration
      • Carefully user-testing your own work and implementing feedback from code review
      • Providing detailed code reviews to your teammates
      • Adding to our internal wiki/documentation
      • Assisting our support team with troubleshooting challenging issues
      • Contributing to our own open-source code (like our plugin framework) and the wider community, like WooCommerce and WordPress

      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do
      • Competitive salary
      • Annual company retreats (read about our last adventure in Scotland!)
      • Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!
      • Transparent culture (check out our team wiki)

      Curious to learn more? Read more about the position and apply here.Applications accepted through July 29th. We can’t wait to meet you!

      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

    • Infinity Software Development (US only)

      Software Engineer, in a fun environment across a wide array of tech stacks!

      Get out of that cubicle and come help us build modern custom solutions for our growing book of business!

      We’re looking for programmers who have experience across multiple technologies and have a passion for software development. It’s ok if you are more comfortable working on the front-end or back-end, but you should have at least some experience on both sides. If you are looking to join a fun team to tackle hard projects, with opportunities to learn new stacks, we’d love to talk to you.

      There are no specific technology requirements for this role, but a number of our current projects are using: C#, Java, TypeScript, .NET Core, React, Redux, Angular, Node, Vue, MVC, Swift, Kotlin, Docker, AWS, Azure, Microservices, SQL Server, Oracle, MongoDB.

      We are open to both local Tallahassee and remote candidates.

      Infinity is a custom software development shop that has been delivering tailored technology solutions to our clients all over the country for over 25 years. We like working with people who love solving problems, who work hard and have a little fun in the process.

      https://www.infinity-software.com/careers

    • Today

      We are looking for several Drupal Developers in multiple levels from Intern, Junior to Senior level. We are looking for Full Stack, Back end, and Front end Drupal Developer. During the application, please make note on your knowledge and skills of front end and back end.

      Responsibilities

      • Develop custom websites using Drupal, PHP, HTML, and other languages.

      • Develop custom Drupal module, and/or custom Drupal theme.

      • Develop front end user interface.

      • Interpret customer/internal requirements to establish complete and accurate functional specifications and product documentation.

      • Effectively develop software to achieve the specified functionality.

      • Work with a variety of internal and external clients.

      • Lead and mentor members of the team.

      Qualifications

      • Experience on developing with Drupal 7 and 8.

      • Experience with Drupal technology stack, server, operating system, database, web server, PHP.

      • Experience with Apache, Linux, PHP and MySQL.

      • Experience and/or Knowledge of frontend development/theming, preferably in Drupal.

      • Experience and/or Knowledge of Adobe Suite.

      Work and Benefit:

      • You can work full-time or part-time.

      • You can work in New York or remote with visits.

      • We provide health insurance.

    • Today

      DRIVE is building the future of finance, starting with DRIVE Markets and DRIVE Pay. We are a rapid growth startup attracting customer and investor interest from across the globe. We are a team of driven professionals with proven domain and startup experience, including exits.

      As a Database Developer, you will develop data warehouse(s), data marts, and create custom reports in our Dashboard tool, Databox to enhance organizational productivity. You’ll participate in the discussion and implementation about the right Business Intelligence tool to choose and use. 

      The ideal candidate will have extensive Business Intelligence, Data warehousing and SQL experience and experience with Node.js, Bash and REST is a plus.

      This position will report to the CTO.

      You'll make an impact at DRIVE Markets by: 

      • Providing live and accurate data from a variety of sources for business intelligence purposes.

      • Insuring leadership, including the CEO, has accurate data with which to base business critical decisions. 

      • Bringing your expertise to the table so the team can take the best decision around the scalability of the data warehouse. 

      • Implementing best practices around the definition, evolution and use of the data warehouse. 

      • Recommend change and improvement as the company grows and needs evolve. 

      • Assist the infrastructure team with database administration as required.

      Your specific responsibilities will include: 

      • Work with the development and infrastructure team to develop high quality database solutions. 

      • Extract data from the company’s databases and display in our BI solutions including Databox. 

      • Extract data from third party solutions via REST API and display in our BI solutions including Databox. 

      • Develop, implement and optimize ETL. 

      • Review and interpret ongoing business report requirements. 

      • Research required data. 

      • Build appropriate and useful reporting deliverables. 

      • Analyze existing SQL queries for performance improvements. 

      • Suggest new queries/dimensions. 

      • Develop procedures and scripts for data migration. 

      • Provide timely scheduled management reporting. 

      • Investigate exceptions with regard to asset movements.

      Position challenges and risks: 

      • Product launched within the last 90 days. 

      • Small infrastructure and development team. 

      • Backlog of data requests from the business team. 

      • Extremely dynamic industry landscape. 

      • 100% distributed team across North America, Europe and Asia. 

      • Lack of corporate structure - we are a startup!

      Requirements: 

      • 5+ years of experience as a SQL Developer or similar role. 

      • 3+ years experience with Node.js, Bash and REST APIs preferred. 

      • BS/MS degree in Computer Science, Engineering or equivalent experience. 

      • Experience with database security and encryption best practises. 

      • Familiarity with the practical application of NoSQL databases. 

      • Sense of ownership and pride in your performance and its impact on company’s success. 

      • Critical thinker and problem-solving skills. 

      • Team player. 

      • Good time-management skills. 

      • Ability to meet deadlines. 

      • Great interpersonal and communication skills.

      • Compensation includes a competitive base plus allowance and unlimited vacation.

      Drive Markets embraces diversity and is an equal opportunity employer. We thank all those who apply and will contact all applicants with any next steps.

    • Thorn is a non-profit that builds technology to defend children from sexual abuse.  Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies.

      At Thorn, you will work on products used by our industry partners to help make their platforms safer and prevent the spread of child abuse material on the internet. As you join our team at the early stage of this product, you will own the design and work together to implement, ship, and support our partners.

      What You'll Do

      • Define and advocate for best practices in our React frontend codebase.

      • Work closely with the product manager and engineers to define product requirements.

      • Produce wireframes, prototypes, and other design artifacts throughout a project’s process and build the client application.

      • Present concepts to various stakeholders, clearly explaining your decisions and how they address real user needs, and incorporate feedback in subsequent iterations.

      • Regularly connect with other product designers at Thorn to ensure concepts are in-line with overall product design standards and strategies.

      What We're Looking For

      • You have experience and are comfortable working in React.

      • You have experience in taking a design from wireframes to production. You enjoy building web applications that are not only functional, but beautiful and professional.

      • You are comfortable with a fast-paced and fluid environment and can collaborate with both internal and external stakeholders.

      • You have empathy and can be a strong advocate for our users while balancing the vision and constraints of engineering realities.

      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial.

      Technologies We Use

      You should have non-trivial experience with at least a few of these, but we’re open to teaching folks that have the desire and ability to learn the rest:

      • React / Redux / TypeScript

      • Node / Express / GraphQL

      • PostgreSQL

    • Respondent (North America or LATAM)
      Today

      Responsibilities:

      • Build frontend applications to support the growing needs of the business
      • Work closely with our product team, quality assurance, and other engineers
      • Work across multiple verticals (and get your hands dirty) in a startup environment 
      • Take full ownership and responsibility for building, shipping, and maintaining core features, end to end. 
      • Work with and improve processes
      • Exhibit user empathy

      Who are you?

      • 4+ years of experience with modern JS frameworks (Vue, React, AngularJS, Angular 2+)
      • Skilled in or interested in learning Vue.js (Prior Vue experience is a plus!)
      • Knowledgeable about unit testing, CI/CD, and common JS build/task runners like Webpack and Gulp
      • Experienced in scaling code and optimizing web performance
      • A voracious learner who is always researching
      • Previous experience in a startup or small team where you had deep ownership of your work (and saw huge impact)
      • An excellent communicator who gives and receives feedback effectively
      • A lover of process and process improvement 

      We are looking for someone who matches our level of joy for the work we do, brings something new to the team, and elevates our game. As a small, growing company we work together to get everything done. For engineers that means daily standups, contributing to documentation, and working on things in different departments. Our values are: Always Researching, Ownership, Active Honesty, and Thriving Together. Read more about them here.

    • We are looking for passionate and enthusiastic open-source software developers (junior, middle, senior) to join our ever growing geographically-distributed Graphics domain team.

      The Graphics domain team is contributing to the entire Linux Graphics stack from the Linux kernel up to the Graphics toolkits including but not limited to DRI and kernel-mode graphics drivers, Wayland/Weston, OpenGL, Vulkan, OpenGL/EGL and other open-source Graphics drivers within the MESA 3D Graphics Library for different customers’ projects in various market verticals.

      Key Responsibilities

      • Analyzing client problems and designing solutions leveraging open source technologies and Collabora's technical expertise

      • Defining and scoping client projects in collaboration with the delivery team

      • Discussing graphics-related technologies with clients and represent the company at conferences and trade-shows to demonstrate and promote our leadership in the open source arena

      • Contributing publicly to open source projects to ensure Collabora's continuing technical leadership

      • Gain working knowledge of customers’ products, applications, technical and business strengths and target markets

      • Understanding client needs and reconciling time constraints, available technologies and resources, and open source best practices

      Required Skills

      • Linux experience

      • Knowledge of open source development methodologies and relevant open source communities

      • Good English language skills (both verbal and written)

      • Ability to work and communicate in an online fully distributed environment

      Desired Skills

      • Any track record of experience with direct development in the GNU/Linux Graphics stack from the Linux kernel (e.g. DRM/KMS, GPU driver, dma_buf) to the user space (X11, Wayland/Weston, DRM/DRI, Khronos EGL, OpenGL, OpenGL ES, MESA…)

      • Existing familiarity with one or more of Collabora's market verticals

      • BS/BA or experience in the role of Engineer

      Collabora is a software consultancy specializing in bringing companies and the Open Source community together. We combine years of Open Source software leadership with an understanding of the challenges that businesses, non-profits, and governments face. Collabora brings deep technical expertise in system integration & architecture, graphics, multimedia, web engines and communications to a number of market verticals, including mobile, IVI / automotive, set top box / smart TV, and a range of other specialized embedded applications.

      Collabora has the unique business model of enabling enterprises to leverage Open Source software in their solutions. Having worked with notable industry leading companies in the automotive, aerospace and handset mobile verticals amongst many others, Collabora has established a broad customer portfolio.

    • Yesterday

      We’re looking for a mid to senior-level Golang engineer to join the Codeship engineering team. you’ll work on our build runtimes and elastic infrastructure components, using Golang, Docker, container orchestrators, and AWS tools like Kinesis. 

      WHAT YOU’LL DO

      • Work on CodeShip, a leading CI/CD tool that is provided as a cloud service. Specifically, you’ll share ownership of the build components -- things like the build runtimes, build orchestrators, logging service, and management of our AWS fleet.

      • Collaborate with our stellar product management team to implement new features for our growing customer base.

      • “Drink our own champagne” by following industry best practices, including using CodeShip to deploy CodeShip.

      • Ensure the stability and reliability of customer-facing parts of our application, including bugfix and maintenance work.

      • Be curious to understand the “why” behind what you’re implementing and feel ownership over the solution that you ship to our users.

      • Deeply understand how your code will be deployed and how it will run in production, including participating in a distributed on-call schedule.

      • Deliver code with a quality-first mindset.

      • Share your knowledge with the community via blog posts, meetup and conference talks, or online presentations

      • Work from your home office (or one of the CloudBees offices, if you’d like) with a talented, distributed team of engineers from many backgrounds, collaborating on architecture and technology decisions in a direct and constructive way.

      • Work in a team with a strong feedback culture who push each other to improve.

      WHAT THE ROLE REQUIRES

      • Prior experience with Golang and a drive to learn more

      • Deep knowledge of software engineering principles: system design, cloud infrastructure, reliability engineering

      • Ability to work independently, and track and communicate your work with your team

      • Passion for building high-performing and fully automated systems

      • A "you build it, you run it" mentality. Engineers participate in on-call rotations

      • Comfortable in a culture of fast iteration

      • Experience working as part of a team on a large and growing application and codebase.

      • Respect, humility, transparency, and a desire to work on a globally distributed team

      WHAT YOU’LL GET  

      • Highly competitive benefits and vacation package

      • Ability to work for one of the fastest growing companies with some of the most talented people in the industry

      • Team outings

      • Fun, Hardworking, and Casual Environment

      • Endless Growth Opportunities

    • BookingSync (European timezones)
      2 days ago

      BookingSync is more than a vacation rental solution for hosts and agencies; it is a platform for hundreds of applications and developers. We need an excellent engineer to take on the challenges of developing integration with multiple APIs from our partners, beautifully designed micro/macro-services, modeling complex domain and doing all that following TDD and writing a code of excellent quality.

      We are growing fast and so are our requirements for scalability and stability. We are no longer at a scale where adding X number of servers solves all the issues. Database sharding, replicating data via message queues/distributed streams, optimizing response times in APIs to the max, integration with multiple services coming from our own ecosystem and numerous third-party services, and very soon dealing with big data - those are the things you can surely expect to be challenged by.

      We are also a fully-remote async/distributed company across the entire world without a physical office. If traveling is your passion and you highly value location-independence, BookingSync is the right place for you.

      You will need to have:

      • Strong experience with Ruby on Rails

      • Proficiency in backend development in general

      • Solid design and architecture skills

      • Ability to demonstrate that with the right approach Rails can scale easily

      • Ability to communicate effectively with both internal and external development teams

      • Experience with relational databases and SQL (we're on Postgres). Experience with other databases will be a plus

      • A strong commitment to quality

      • Excellent written and spoken English

      • Experience with remote work and/or a solid work ethic that makes it possible to thrive in a remote-only environment

      • Care for the greater good, BookingSync is not just a software company, we give back to humanitarian, solidarity, environmental & ecological causes from 10% to 50% of our profit.

      It would be great if you had experience with:

      • Messaging solutions (RabbitMQ, Kafka, etc.)

      • DDD/CQRS/ES, Clean Architecture

      • Contributing to development community through code, documentation, mentoring, teaching, speaking and all other forms

      • Short terms rentals or travel industry

    • Chef Software is the industry leader in IT automation and DevOps solutions. We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers and the Chef community. We are passionate about our work, while also respecting our work/life mix and ensuring we treat both with the respect they deserve. This is a very collaborative and inclusive work environment where individuals with strong attitudes and aptitudes will have an opportunity to grow their professional careers through working with some of the most advanced technologies and talented developers in the business. We provide competitive compensation, generous benefits, and a professional yet relaxed atmosphere.

      At Chef, we develop the world's best products for managing applications and infrastructure at scale, and we deploy them to solve real problems in all kinds of industries. We get to work with the latest in cloud and container technologies. We have the opportunity not just to follow but to shape best practice. Our platform is used to enable billions of people around the world to chat, fly, present, bank, game, shop, and learn. Chances are the applications and devices you use every day have infrastructure built, deployed, secured and run with our code.

      While Chef’s headquarters are located in Seattle, WA this position and the ideal candidate can be located anywhere in the United States.

      Our Team:

      The Frontend Engineering team responsible for designing and building the interfaces that enable our customers to do their jobs quickly and effortlessly. We’re a group of UX Designers and Frontend Software Engineers that care deeply about our customers and their needs. We work closely across all of the engineering teams to ensure our products are easy to use, accessible, and deliver world-class experiences.

      WHO YOU ARE:

      • You’ll have frontend software development skills, with experience in at least one area of our stack that includes Angular, Redux, NGRX, and Stencil.

      • You’ll have general software development skills, with experience in at least one general purpose language such as Ruby, Python, Go, C#, C++ or Java and web frameworks such as Rails, Django, Phoenix, or similar.

      • You can demonstrate deep knowledge in at least one language or technology stack.

      • You are comfortable using the command line, git, and working in an open source fashion.

      • You’re familiar with XP practices (Pairing, Test Driven Development).

      • You care deeply about accessibility and are committed to delivering experiences that work for everybody.

      • You’ll like to dive in, learn new things, and want to build awesome products.

      • You’ll enjoy collaborating closely with Chef customers and internal engineering teams to understand their complex issues, solve their problems and elicit frequent feedback on the solutions you provide.

      • You believe quality is part of the process and not an afterthought - we are well rounded engineers, not developers who handoff to QA.

      Work isn’t just about work though. We offer competitive salaries, equity, fantastic benefits, and flexible hours.  You’ll also get to work with some of the most down to earth, driven, intelligent and well read engineers in the industry!  

      If this sounds like a team you’d enjoy working with and technology you want to spend time on, for a product you can get behind, get in touch!

    • 2 days ago

      Responsibilities:

      • Reviewing and analyzing system specifications

      • Executing test scripts and reviewing results

      • Reporting and documenting technical issues

      • We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.

      • In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.

      • Ultimately, you will ensure that our products, applications and systems work correctly.

      Responsibilities

      • Review and analyze system specifications

      • Execute test cases (manual or automated) and analyze results

      • Evaluate product code according to specifications

      • Create logs to document testing phases and defects

      • Report bugs and errors to development teams

      • Help troubleshoot issues

      • Conduct post-release/ post-implementation testing

      • Work with cross-functional teams to ensure quality throughout the software development lifecycle

      Requirements

      • Proven experience as a QA tester or similar role

      • Experience in project management and QA methodology

      • Familiarity with Agile frameworks and regression testing is a plus

      • Ability to document and troubleshoot errors

      • Working knowledge of test management software (e.g. qTest, Zephyr) and SQL

      • Excellent communication skills

      • Attention to detail

      • Analytical mind and problem-solving aptitude

      • Strong organizational skills

      • BSc/BA in Computer Science, Engineering or a related field

      • LOCATION: EUROPE

      Benefits:

      • Working in multicultural team of amazing developers!

      • Very interesting projects for e.g blockchain.

      • Tropical destination Hacker Houses- every 6-8 months. It is an opportunity to meet the team, work together and have fun!

      • Opportunity to grow as a tester.

      • Attractive salary!

    • Looking for a senior javascript frontend developer (Vue JS or React JS) to develop a web-based music animation editor. The new editor will be a single-page application, similar in scope to our existing editor (link below), but with major enhancements in design and updated functionality:  https://try.musiceyes.org/try/6ZWgDqxFYzrHG

      Qualifications: 

      • Experience writing single-page applications with complex user interactions 

      • Bonus: Experience with timeline- or keyframe- based editors, especially audio and video editing 

      • Strong experience with responsive and mobile-first web development and clean, DRY code 

      • Intuition and passion for designing slick user experiences

    • 3 days ago

      We’re growing rapidly and our current and future users need a strong developer.

      As a developer —

      You will own projects on day one. You’ll work regularly with Attentiv’s team to improve the software, architecture, usability, and feature set.

      You’re probably not the right fit for this role if:

      • You’re a recent graduate

      • You don’t enjoy working with small teams

      • You don’t like being in charge of projects

      This gig is for you if:

      • You have several years of development and work experience

      • You can balance multiple projects at once

      • You want responsibility and autonomy right off the bat

      •  You enjoy a quick-growth environment

      To be successful, you’ll need:

      • Proficiency in Node.js, Python, MySQL & NoSQL, WebSockets and preferably some experience in PHP. Or, tell us why we should be using a different architecture.

      •  Bachelor’s, master’s, or doctorate degree in a related field, or an intriguing reason for not having one

      • The ability to take on problems and roll deep until you have a creative solution

      • Bonus: You’re so much fun to work with that, if you were working on the weekend, we’d want to join you

      Salary: $90-115k depending on experience

      Benefits: Flex schedule, Paid Time Off, Bonuses

      Team: We have backgrounds with ultra-successful software companies (Qualtrics, Cision) and experience consulting some cool people (Deadmau5, Dave Matthews Band, GEICO). We speak a lot of languages (Tagalog, Spanish, Haitian-Creole) and we love having fun.

      Location: We’re based out of DC, but your work location is negotiable (continental US only).

    • Art & Logic (US or Canada)
      3 days ago

      We're looking for good Mobile Developers.

      Work from home for Art & Logic on challenging custom software development projects. We offer great variety (across technologies and industries), and learning new stuff is expected and preferred! Our clients are A-list (think Apple, Google, and Coca-Cola) as well as cool, unique startups. Did I mention that the caliber of your teammates will be exceptional? That’s because A&L is always seeking creative, bright, passionate programmers looking for a place to show their skills and who enjoy challenges, no matter where they live in the United States and Canada. That's right, we're remote first!

      Key Skills

      • Swift

      • Objective-C

      • Java (Android)

      Optional Skills

      • Python (especially Django)

      • JavaScript and web frameworks (especially Vue and React)

      • UI design and usability

      • Leadership experience

      Art & Logic works on a broad range of projects including mobile, web, audio, imaging, desktop applications and plugins . This is a 100% remote position that can be done from anywhere in the USA or Canada. Part of being remote first means that our entire development staff works from their homes, interconnected via our workgroup collaboration system. Emphasis on the connected. We live all over North America but we really work in teams.

      At this time, we are only looking for independent contractors. Qualifying for work at Art & Logic requires the full completion of our recruiting process, which includes a multipart challenge. Successful completion comes with the reward of being part of an elite team doing an always changing variety of interesting projects.

    • Institute on Taxation and Economic Policy (ITEP)
      4 days ago

      Position Overview: The technical engine behind our work is ITEP’s Microsimulation Tax Model. Developed in 1996, the model computes the revenue yield and incidence of federal, state and local taxes, including both current tax law and proposed tax law changes. The model is unique in its ability to produce analysis at the federal and state levels and to analyze income, consumption and property taxes.

      We seek a Senior Software Engineer (Full Stack) to join ITEP’s creative, passionate and productive staff team as our Lead Tax Model Platform Developer.

      As the Lead Tax Model Platform Developer, you will begin working with an existing Python code base and complete the migration of the model from a legacy platform to the new Python platform. Completion of this project will set up ITEP’s tax model in a sustainable web-based environment, preserving our current model’s functionality and generating sufficient flexibility for longer-term development of content and user-driven enhancements.

      Beyond the platform migration, ongoing responsibilities include timely problem-solving to adapt the platform to respond to frequent tax policy proposals and changes, improving the efficiency of the platform to make users more productive, collaborating with our senior economist to integrate updated data, and developing a lengthy product roadmap (including external facing products that make our model accessible to state and national partners).

      This role reports directly to ITEP’s senior economist and works closely with the entire policy analyst team.

      Responsibilities

      • Lead front and backend technical development work as part of the reconfiguration of ITEP’s microsimulation tax model—currently based on legacy Visual Fox Pro (VFP) code—to a Python web app (built on the Django framework) to be deployed on an Azure platform.

      • Lead the technical development, integration and iterative improvement of ITEP’s tax modeling capacities.

      • Communicate clearly with multiple constituencies, soliciting and digesting feedback from both technical and non-technical users.

      • Ensure that all code development, data handling and version control are done efficiently, securely, transparently and in a manner that improves user productivity and timeliness.

      • Support documentation of ITEP’s model processes.

      Opportunities

      • Contribute fundamentally to ITEP’s mission as a progressive tax policy organization.

      • Interact with the software development communities, representing the high quality of engineering work at ITEP.

      • Opportunities to deepen your technical architecture skills or develop technical management skills based on your career aspirations.

       Required Experience and Skills

      • Three to five years of experience as a full stack software engineer.

      Specific experience with:

      • managing cloud deployments (e.g., Azure, AWS and/or Google Cloud);

      • managing Python web app development;

      • designing server-side and client-side architecture;

      • optimizing database function and management (ideally PostgreSQL);

      • using object-relational mapping (ORM).

      • Ability to manage two or more concurrent projects, working both independently as well as with a team.

      • Ability to effectively communicate with non-technical users, responding effectively to user needs.

      • Ability to write effective technical documentation.

      • In addition, other helpful (though not necessary) experience would include having worked remotely on a software development team and having developed and deployed software for governments and/or nonprofit organizations.

      Start date: Preferred start date is August 2019.

      Location: Flexible. ITEP is located in Washington, DC, however we are open to hiring a remote staff member for this position. Remote staff are required to travel to DC a minimum of 4 times a year.

      Work Schedule: Full time

      Salary: $70,000-$90,000

      Benefits: Generous package including 100% coverage for health and dental premiums; vision, disability and life insurance; paid family leave; flexible sick and vacation leave; 10% salary paid into SEP IRA retirement plan; and other ancillary benefits.

    • Countly (Europe & Turkey)
      4 days ago

      Required experience

      • Hands on experience with Node.js and MongoDB 

      • Experience working with frontend JS libraries and frameworks (Backbone, JQuery, Underscore, D3.js etc.) 

      • Experience working on Linux (Ubuntu and/or RHEL) 

      • Knowledge of common tools and tech such as Git, JIRA, Travis and Docker 

      • Mobile development experience in Android (and iOS) is a big plus but not a strict requirement

      Tasks

      • Creating new features (plugins) for Countly analytics platform using Node.js and MongoDB 

      • Unit, functional and performance testing 

      • SDK development on Android and iOS

    • 4 days ago

      We are looking for a talented junior-mid level full stack software developer. You should have past professional Spring+Java experience in building web applications, and SPA (Single Page Application) experience as well. You should be comfortable learning new tools and moving between roles.

      Why Work at Dotsub?

      • Flexible work hours

      • Fully remote

      • Competitive pay

      • Opportunities for advancement in a growing, dynamic company

      • Collaborative, fast-paced work environment with smart people

      Must live in Latin America and able to cover EST timezone (+/- 1 hour).

      Responsibilities:

      • Design and develop front-end interfaces, underlying APIs and backend systems based on cutting edge Java frameworks and cloud technologies.

      • Be involved in the design, estimations, development, testing and deployment of the products.

      • Take part in improving our testing pyramid

      • Contribute to improving the quality and stability of our existing services

      • We are a 100% remote team, with employees in the United States, South America and Europe, and we're on Slack all the time.

      Skills & requirements

      Minimum:

      • Past professional experience in Java/Spring ecosystem technologies based on Annotations is a must (we use the latest Java version and Spring boot)

      • Knowledge of modern Java build tools (e.g. Gradle, Maven)

      • Experience with modern Single Page Application (SPA) UI framewoks (preferably React)

      • TDD approach and automated testing experience (e.g. unit and/or integration testing in Java or/and JavaScript, end-to-end testing using Selenium)

      • Ability to write high quality, maintainable code and be proactive on continuous improvements

      • Any proven track record of personal/public projects on Github, StackOverflow profile, public portfolio will be considered very positive

      • Excellent oral and written communication skills in English

      Preferred:

      • Broad working experience; ranging from user interface to database optimization

      • REST experience

      • AWS experience

      • UI/UX design experience

    • We're looking for a full-stack javascript engineer as part of a small tight-knit team (3-4). 

      Our environment is typical of a start-up.

      • Small team, fast-paced, we all get a lot done by everyone wearing many hats.

      • We are serious about optimizing our time and staying focused on the most important goals and outcomes.

      • We have remote team members and are completely on board with 100% remote work.

      • We coordinate using a kanban board, hold a daily standup, and mostly communicate via ad hoc video calls and Slack.

      • Our technology is written in NodeJS and React and lives on the Google Cloud Platform.

      Responsibilities

      • Contribute across the stack to Trellis technical projects, including backend code, DOM-based browser automation, and frontend SDKs

      • Work in a team environment and contribute to our culture of continuous improvement

      • Produce maintainable, functional, highly reliable and performant code

      • Participate in regular code reviews and process retrospectives

      • Build reusable code and libraries for future use.

      • Ensure the technical feasibility of system architecture and design

      Required

      • Experience with modern JavaScript

      • Fullstack experience both back-end and front-end applications (we do more backend than frontend)

      • Track record of dedication to creating maintainable, functional and reliable systems, consistent demonstration of grit, collaboration, curiosity, teamwork, ownership and integrity

      • Ability to pass a background check, has appropriate work authorization

      Bonus

      • Experience with async/await.

      • Familiarity with Chromum/Puppeteer and DOM manipulation/selection.

      • If SF local, then we can meet in person, but not required for working nor interviewing.

    • 5 days ago

      Almanac’s mission is to democratize access to 21st century skills, insights, and tools so that no one is limited by knowledge in pursuit of their potential.

      Through our own experiences, we’ve seen professionals at digital businesses waste too much time trying to find answers they can trust that help them do their jobs better. We believe this problem isn’t rooted in a lack of knowledge or expertise in the world, but in the deficiencies of tools we rely on to access, share, and improve how work gets done.

      To make opportunity available to everyone, we’re building a knowledge platform that technology professionals can trust for documenting, distributing, and collaborating on how they work. We replace tools like Confluence and Google Docs to help individuals quickly access knowledge within and across companies that they can trust deeply.  

      We’ve been moving fast since we founded Almanac in January 2019. Since then, we’ve built and launched the initial version of our product, raised a $2M+ seed round from leading Silicon Valley investors, and grown our full-time team to 10 people. 

      We’ve seen deep demand from a broad cross section of customers, who are asking for a powerful platform that can help their employees be their best selves at work. 

      That’s where you come in: we are looking for a full-time backend engineer with strong Rails experience to join our team of talented coders and content creators.

      Job Description

      As a backend engineer,  you will be responsible for building out content and data-heavy pages, endpoints and tasks that we need to help our customers organize their business knowledge. We’re looking for a hungry, talented engineer who wants to make a big impact at this early stage in our roadmap.

      Specifically, you will:

      • Write elegant, well-tested code in a modern technology stack

      • Participate in stand-ups, code reviews and retrospectives with our remote team

      • Work closely with our Head of Engineering and backend/frontend teams to make architecture and design decisions

      • Help make sure everything runs smoothly & safely in production

      • Set down standards around development, code review and deployment

      Qualifications

      What you bring to the role:

      • You have 2-5 years experience building great products in Rails

      • You are passionate about writing clean and well-thought out code

      • You want to karate kick technical debt in the chops

      • You’re comfortable writing test suites in a test-driven environment

      • You can craft a devastating SQL query to save the day when all else fails

      • You are a strong communicator and able to clearly articulate technical problems

      • You work well independently and are driven to find solutions

      • You want to be an early contributor to our engineering culture and work environment

      • You have at least a 2 hour time zone overlap with UK office hours

      Skills that make you extraordinary:

      • Obsession with high-quality work

      • Ability to work independently and find solutions

      • Love of detailed, continuous feedback that makes the work better

      • Desire to always move fast and prioritize speed over scope

      • Passion to be an early contributor to our engineering culture and work environment

      • Hunger to build a world-changing product

      Bonus points:

      • You have hired and managed other engineers

      • You have experience working with modern Javascript frameworks

      Additional Information

      Our tech stack:

      • Algolia

      • Postgres 10.6

      • Rails 5.2

      • React

      Things we love:

      • Algolia

      • Continuous delivery

      • git

      • Heroku

      • Self-documenting JSON APIs

      • Tartine croissants

      • TDD

      • vim

    • 5 days ago

      You will be one of three lead developers and maintainers of k6, a modern open source tool for performance testing, written in Go. k6 was released publicly in early 2017 and has already received over 5,000 stars on Github and has an active community of users and contributors.

      You will have a lot of influence on the project road map and will work with a high degree of autonomy, building and maintaining the tool.

      Your responsibilities will be to both write code, extending the functionality of k6, and to maintain the code base, interface with the user community (i.e. review patches :) and potentially evangelize the tool. Your main, long-term goal will be to create the best possible tool and to get as many people as possible to use it.

      You'll also be involved with the k6 cloud integration, Load Impact's commercial service built on top of k6. Specifically the parts of the cloud service written in Go, that orchestrates a distributed k6 test across 10+ data centers around the world.

      Due to our small teams and fast development pace, you will have a substantial and immediate impact on how the end product is architected, developed, and how the engineering team operates. Most importantly, you will work with competent colleagues and will be able to expand your knowledge and skills in different directions.

      Skills required:

      We are looking for a person combining very strong programming skills with experience in contributing to open-source projects.

      Applicants must:

      • Have a strong programming background and experience developing applications in Go

      • Good technical communication skills

      • Understand internet protocols well, primarily IP, TCP, HTTP but also preferably HTTP/2, SPDY, WebSockets, QUIC, gRPC

      • Be familiar with modern development processes and practices. Preferably having recent experience developing large scale applications

      It is great if you also:

      • Have worked in open source projects, either as a heavy contributor or, even better, as maintainer for projects with multiple contributors

      • Have experience working with web performance, testing & optimization

      • Have experience working with network performance, testing & optimization

      • Have experience working with Python and JavaScript

      • Know about things like Docker, AWS, microservices architecture, DataDog/APM tools

      • You should have a GitHub (or similar) account where we can look at the code you have written.

      • Load Impact is a remote-first company. If you are located in Stockholm, you can work from the office, otherwise, you can work 100% remotely.

      About Load Impact

      Load Impact is the world’s most widely used online load testing service, with over 100,000 users from 190+ countries and over 6 million executed load tests!

      We are a small company but very experienced in developing applications for performance testing and monitoring. We started out as a software development consulting company way back in 2000, developing performance test and measurement software for customers such as Nasdaq and the European Space Agency. We built both, low-level networking software and high-level web user interfaces and became quite good. At Load Impact, we pride ourselves on understanding the lower levels of networked applications while at the same time realizing the importance of UX. In 2009 we launched loadimpact.com, becoming a product company rather than a consulting company, and we have never looked back.

      More information about us: https://k6.io/ and https://loadimpact.com/

      Recruiting is ongoing. We will respond to your application immediately. If you don’t have a CV ready, just send us a link to your Github/LinkedIn with a few sentences about yourself!

    See 147 more Software Dev jobs
  • Customer Support (48)

    • The Opportunity 

      Shorthand is a growing company that provides a digital publishing platform to many of the world’s best known publishers, brands, not-for-profits, and universities. With customers on every continent (except Antarctica!), there’s never been a more exciting time to join Shorthand. Our company has the rare distinction in this era of money-burning startups of being both investor-backed and comfortably profitable.

      We aim to enchant our customers, and as the first point of contact for prospective customers, the Customer Onboarding Specialist role is crucial to achieving that aim.

      The Role 

      We tend to do things a little differently at Shorthand. For one thing, we’re a small team distributed around the world. You’ll be working from home, or from our London co-working location in South Bank, amongst some of the city’s finest bars and eateries.

      In this role, you will report to the Head of Growth, and work closely with your team members in sales, support and customer success.

      We are looking for someone who: 

      • Has previously held a customer onboarding role or a similar role, such as Account Executive, Customer Success Manager, or Customer Support Manager. 

      • Has impeccable communication skills, particularly with respect to writing. 

      • Projects an upbeat, friendly manner in person and online. 

      • Gains deep satisfaction from helping others to be successful. 

      • Can learn fast. 

      • Has significant experience in communicating with customers. 

      • Is skilled in listening to customer problems and finding solutions to those problems. 

      • Has had prior experience with billing systems, and/or creating and sending quotes and invoices. 

      • Is able to triage a competing set of priorities to obtain an optimal outcome.

      Core Responsibilities: 

      • Proactively engage prospective customers who are trialling our software-as-a-service products by helping them derive value from those products as quickly as possible. 

      • Respond to enquiries from prospective customers via email and other channels. 

      • Become expert in the use of Shorthand and demonstrate the product to customers. 

      • Configure customers’ Shorthand settings, as appropriate for their subscription level. 

      • Create subscriptions for customers in our billing and subscription system, and/or guide customers through the online billing process. 

      • Report bugs in the product as they are found. 

      • Pitch new product features based on a deep understanding of customer requirements. 

      • Work closely with colleagues in the sales, support and success functions. 

      • Provide feedback to the Head of Growth on any friction points in the onboarding process. 

      • Occasionally attend relevant events.

      Qualifications: 

      • A minimum 3 years of experience in a role involving frequent communication with customers or partners. 

      • Experience of working in a small business or startup environment. 

      • Experience collaborating with diverse, geographically-dispersed teams preferred. 

      • Exceptional communication skills. 

      • General experience in configuring and using software tools. 

      • University degree in a relevant field preferred. 

      • Passion for writing, visual communication and storytelling is a must.

      Personality Attributes: 

      • You are a proactive self-starter, who does not need to be told what to do and will be resourceful in order to find solutions to any challenge. You are not afraid to get your hands dirty. But you’re also collaborative and consultative when necessary. 

      • You have empathy in spades and an insatiable desire to deeply understand who our prospective customers are, so that you can help them derive value from our products as quickly as possible. 

      • You thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity. 

      • You are an agile, goal-oriented personality, driven to succeed and always up for a challenge! 

      • You are friendly and outgoing, thriving on human connection with our customers. 

      • You are happy when our customers are happy.

    • Here at Clerky, we build software to make legal paperwork easier for startups and their attorneys. We're profitable and growing sustainably. We're the most popular way for high-growth technology startups to form, and are also used by tons of top-tier startups for hiring and fundraising.

      As a senior customer operations associate at Clerky, you will be the voice of the company to thousands of startup founders, investors, and attorneys. These customers use Clerky to get critical legal paperwork done, often on a tight timeline. Our success is based on word-of-mouth, so we have a strong culture of providing world-class service (ask us about our satisfaction ratings!). We are rabidly customer-centric. Both our founders have substantial work experience in customer operations, and consider it integral to driving revenue and growth.

      Helping our customers can be unusually challenging due to the nuanced and specialized nature of their questions. The level of craftsmanship that goes into writing responses to our customers can be intense. Doing the job well can require a lot of iterative feedback, so we're looking for someone who thinks critically about their writing and is always looking for ways to improve. Along the way, you'll also pick up a ton of knowledge about startups and startup law. If you love learning and constantly challenging yourself, this position is for you.

      We're looking for someone who genuinely loves helping others and is dedicated to a career in customer operations. We want to support you as you grow in your career, and this position has tremendous opportunity for growth and advancement within customer operations, but it is not a good fit as a stepping stone to other departments.

      Responsibilities

      • Writing thoughtful and empathetic replies to customer emails using our help desk software, Help Scout

      • Writing and maintaining help center articles, and identifying topics for new articles based on customer inquiries

      • Coordinating with registered agent services to submit government filings

      • Spotting trends in customer issues that other team members should be alerted to

      • Identifying pain points for our customers and proactively reaching out to ensure they're successful in using Clerky

      • Targeted outreach to customers for various product initiatives

      • Working with our engineering team to debug software issues our customers encounter

      • Assisting product development by testing new features and bug fixes, and conveying customer feedback

      • Assisting in maintaining the library of templates that our customers use to complete paperwork

      Minimum Requirements

      • Genuine love for helping people and high emotional intelligence

      • Exceptional written English communication skills, including the ability to write precisely and succinctly

      • Dedication to a career in customer operations

      • Extremely detail-oriented

      • Ability and desire to deeply focus on your craft

      • Comfort with working remotely and independently

      • Technologically savvy - you should be confident in your ability to use new software without training

      • Drive to do it better than it's ever been done before

      • 2 years+ of experience in email-based customer support

      • 1 year+ working remotely

      How We Work

      • Clerky is made up of remote and co-located team members, and we're set up with the transparency and asynchronous communication methods to ensure that remote team members never miss out on anything.

      • Our team is small, so everyone's contributions matter. We all work efficiently, autonomously, and with great respect for each other.

      • We work openly and collaboratively. We’re here to support you in being successful in this role. We aren't shy about asking questions or giving feedback, and we don't want you to be either. You'll work closely with our customer operations lead to ensure our customers are getting the best possible support and experience.

      • Everyone on our team works hard, and we trust team members to know what will help them be most productive. Schedules are flexible as long as team coverage requirements are met.

      • We want to help you grow, so we have a budget for books, courses, tools, or whatever other educational resources you need to be successful.

      • We offer top-of-market compensation and benefits, reasonable hours, and the opportunity to learn a lot while helping our customers through an exciting time in the early stages of their new businesses.

      This is a 100% remote position. You'll be able to work from home (or from anywhere else). You don't need to be in any specific geographic location, but you must be able to work normal business hours for the Pacific time zone. We offer top-of-market compensation and benefits, reasonable hours, and reasonable customers. No legal experience or background is necessary or preferred.

    • 2 days ago

      This is a full-time remote position.

      Are you solution driven, highly organized, ambitious and passionate about account management and social media? Do you have experience in running projects, a proactive attitude and thrive in a fast-moving environment? Then you may be our new Customer Success Manager! We are looking for a new member to join our Customer Success Team to manage a portfolio of our existing clients (some of the greatest brands out there!) and to help with the onboarding of new clients. This position is a great opportunity to grow your career in a new field!

      BrandBastion transforms the way brands deal with social engagement. Our proprietary technology automates the management of millions of social interactions every day, while maintaining the personal quality of one-on-one conversations. Our technology combining artificial intelligence, machine learning and human expertise runs in the background creating an open and free environment for discussions, offering blazing fast customer responses, escalations, protection from threats and real audience insights 24/7. We help brands to rise above the challenges of complex digital interactions, accurately, at scale and in real-time.

      In this role you will:

      • Take excellent care of our clients by providing dedicated support, data insights and customized reports

      • Collaborate with the sales team to help with client onboarding and upselling

      • Quickly help clients in resolving cases of social media crisis or resolving other types of issues they experience on social media

      • Independently manage and build processes and projects, improving our service offering and helping us scale things up in a rapid fashion

      • Manage a team of account coordinators and taking responsibility of training, on-boarding and the continuous personal growth of your individual team members

    • 3 days ago

      Fully Remote Position

      BriteCore is seeking to hire a Customer Success Manager, to provide excellent customer service to our clients. This position will ensure every department in the company is providing excellent service to our clients.

      Key Responsibilities

      • Attend High Profile Customer Meetings and lead conversation around aligning goals and meeting objectives

      • Serve as point of contact for Customer escalations

      • Work with other departments to follow up on customer needs

      • Create customer need documents based on interactions

      • Travel onsite with customers regularly, sometimes on short notice (50-80% travel)

      • Ability to balance customer needs with customer budget

      • Own the NPS process and ensure improvements across the company

      • Understand customers business objectives and create action plans to address

      Required Skills

      • Bachelor's degree

      • Excellent written and interpersonal communication skills

      • Friendly, empathetic and patient with others

      • Superior analytical, organizational and research abilities

      • High level of initiative and ability to work in a team environment

      • Ability to work after normal business hours

      • Ability to manage multiple tasks in a day

      Benefits

      • Retirement plan with company match

      • Comprehensive health insurance coverage including medical, dental, and vision

      • Flexible schedule

      • Relaxed work environment

      • Remote work

    • 4 days ago

      We’re looking for a proven customer success pro to drive our customer success strategy and lead our growing team.

      In this role, you’ll help build, optimize, and scale our customer success program. You’ll develop a deep understanding of Articulate customers’ needs and how to tie those needs to the value of Articulate 360. And you’ll lead an experienced, driven team of customer success pros to help expand our footprint within existing accounts and secure renewals.

      Core Responsibilities:

      • Lead the growth of our effective, high-performing customer success team to fulfill the mission of the team

      • Coach, mentor, and develop each team member to reach their full potential

      • Drive, refine, and optimize our customer success strategy

      • Develop a deep understanding of customer needs and be able to tie them to specific product features, benefits, and value propositions—and ensure your team knows how to communicate them effectively

      • Identify seat expansion and multiyear contract opportunities, develop effective outreach strategies, and ensure that the Customer Success Team converts those opportunities

      • Help define and drive the creation of all customer success plays with an eye towards scalable and effective tactics for different customer segments

      • Drive and optimize programs to grow and expand our VIP customer accounts in conjunction with other teams

      • Work with our reseller partners to reduce their churn and optimize their customer success programs using data analysis to determine the best recommendations

      • Own and analyze reporting on all Customer Success Team metrics, to include churn metric analysis, customer success task effectiveness, and measurement of VIP program

      • Make data-driven recommendations to optimize Customer Success Team operations and processes continuously

      • Meet key performance indicators around churn, customer satisfaction, seat addition, and renewal activities

      • Work cross-functionally to implement and modify programs and processes that increase customer happiness

      Qualifications:

      • Successful track record of helping to build and optimize scalable customer success programs in a SaaS tech environment

      • 5+ years of customer relationship management

      • 2+ years managing customer-facing team

      • Proven ability to coach, mentor, and develop individual contributors

      • Proven experience developing customer success programs that are differentiated based on the size of the customer account

      • Previous revenue responsibility and proven data analysis skills

      • Leadership and management experience that helps you build effective, high-performing, and happy teams

      • Excellent customer service skills and a knack for developing strong customer relationships

      • Ability to build relationships and buy-in for your projects effectively across the organization

      • Naturally curious, with excellent critical-thinking skills

      • Resilient, adaptable, and thrives in a fast-paced environment

      • Excellent verbal and written communication and presentation skills

      • Can work independently, while also functioning and contributing as part of a team

      • Ability to learn new technology

      • Working knowledge of Salesforce required, experience with Articulate 360 a plus

      • Positive, empathetic, driven, collaborative, flexible, and confident

    • 5 days ago

      Do you have what it takes to be PadPiper Employee #1? We’re straight out of Y Combinator, just closed our first round of fundraising, and are hiring our first employees.

      ABOUT PADPIPER 

      PadPiper helps renters live happier. PadPiper is a marketplace where thousands of renters from 40+ countries find places to live, people to live with, and activities nearby. We’re constantly improving, growing, and living the startup life. This year, we’ve processed over $1.2 million in rent payments, and we release product updates every week.

      THE OPPORTUNITY

      At PadPiper, Customer Success is key to our business. Renting can be stressful for anyone involved — hosts, renters, and partners. Our customers rely on PadPiper, and we want to provide them with the best possible support. Our Customer Success team’s top priority is to ensure that our customers’ experience using PadPiper is delightful and productive.

      As a Customer Success Specialist, you’ll join us in paving the way for our Customer Success Team. Your task is to make our customers happy and productive. This is a demanding role that requires you to be an advocate for the product and empathize with users. If you love a challenging, high-volume environment across multiple channels and can delight and support users every step of the way, we want to hear from you. 

      CORE RESPONSIBILITIES

      • Providing thoughtful, personalized communication to our renters, hosts, and employers via email, chat, and phone to help them get the most out of PadPiper.

      • Creating written and video content to empower our users to self-service.

      • Effectively resolve customer inquiries in a considerate and timely manner.

      • Investigate and troubleshoot users’ issues.

      • Proactively identify opportunities to improve the customer experience and share with appropriate channels.

      • Assisting during quality assurance (QA) tests of new features and releases.

      REQUIREMENTS 

      • 2+ years of experience in customer support by phone, chat, or email, and know how to do it well. You understand the role of Customer Happiness and go above and beyond to support the customers. 

      • Ability to solve problems quickly. 

      • Naturally empathetic person who is a strong communicator with excellent interpersonal skills. 

      • Understanding of the web and how it works. You’re not deploying your own code, but you’re not intimidated by technology. 

      • Confidence to ask for help when something is over your head.

      • Ability to work from 9am-5pm PST. 

      • A desire to learn, grow, and work in a fast-paced, ever-changing startup.

      OUR TEAM 

      We’re a tight-knit and dynamic team of product experts, tinkerers, soccer ball kickers, squash players, world travelers, podcast listeners, skiers, and squatty potty-owners. We came together after renting 49 apartments in 7 years during which we realized how bad the renting process is. We decided to fix it. We learn fast and love working with and challenging each other. In our past, we’ve worked on products for big and small companies, including Google, Apple, Salesforce, FarmLogs, and Ticketmaster. 

    • 6 days ago

      What We’re Building 

      After creating custom payment systems in-house at previous companies and realizing the pain of keeping these ad-hoc solutions up to date, we started asking how other businesses were handling their business-to-business payment needs.

      We spent 9 months conducting over 300 customer development interviews and came up with a framework to build the simplest way to send and receive B2B payments. Almost two years later, we have a product that we are proud of and a healthy list of happy customers, but we are really just getting started.

      Success at Routable 

      We are looking for individuals who are problem solvers and have a passion for helping customers.

      At Routable, our mission is to make the best Accounts Payable and Accounts Receivable product in the world, adding color to the otherwise grey field of accounting.

      Customer Success ensures that our customers have access to all of our knowledge and experience around what is going to work from a compliance and user experience standpoint to help them succeed.

      Routable is a complex platform with lots of room to customize different experiences and flows. Customer Success folks navigate that complexity to ensure that we are giving the best experience and tools to our customers.

      On top of being advisors to our customers, Customer Success is responsible for ensuring that our clients get day-to-day support that is needed if any issues or concerns arise. Customer Success works closely with our Marketing, Engineering and Integration teams handling customer questions and providing crucial feedback to help inform how new features are built.

      Who we’re looking for: 

      In order to be successful at Routable, you should have: 

      • A drive to help make accounting and payments a breeze 

      • An ability to work independently within a small, fast-paced team 

      • An entrepreneurial spirit and unrelenting passion to deliver the best service possible 

      • The ability to implement feedback, learn quickly, and contribute new ideas 

      • A general concern for the well-being of others and the desire to work on problems that maximize a positive future for humanity

      Need to have: 

      • Strong communication + ability to interact with other humans 

      • Knack for analyzing data so that you can better figure out from a big picture standpoint what is working and what's not working for our customers 

      • Familiarity with Slack, Intercom and HelpScout are great, but not required (this can be easily learned on the job) 

      • Technical knowledge is a plus (we work with a lot of developers)

      Perks: 

      • Growth potential 

      • Competitive salary 

      • Health insurance

    See 41 more Customer Support jobs
  • Design (38)

    • Jsgenesis (Europe)
      Today

      We are looking for a UI/UX designer to join us. You will be responsible for designing the interface and usability of a variety of apps, for a range of different use cases and levels of complexity. In addition to a solid background in UI/UX, an interest in, and understanding of, the blockchain space would be a big bonus.

      Responsibilities

      • Design, test and ship the user interface on multiple apps across platforms

      • Collaborate with front-end and blockchain developers

      • Be autonomous and self driven

      • Help us create and maintain the company’s culture and core values while we grow

      Requirements

      • 3+ years experience as a UX/UI Designer or similar role

      • Knowledge of HTML, CSS, JavaScript

      • Great communication skills

      • High level understanding of blockchain and p2p networks

      • Some experience working in crypto is nice, but experience as a user can compensate

      Benefits

      • Competitive salary

      • High degree of autonomy to schedule your work week and vacation time

      • Company retreats to conferences and events

      Ideally, you would be located or willing to relocate to Oslo, but working remotely is also an option. In the latter case, you would have to be located in a reasonably suitable time zone, and expect to travel to Oslo up to four times a year.

    • Who we are / what we do

      At Hanno, we’re dedicated to helping organisations of all sizes transform themselves and the healthcare industry. For us, this means rethinking what it takes to design, build and launch the next generation of digital health products and services—whether their goal is improving patient care, treatment compliance, clinical diagnostics or surgical precision—these are serious challenges, and they need seriously good solutions.

      More than a consultancy, we’re also an in-house product team—we are effectively building and launching new startup propositions for our clients and ourselves. To do this we need an amazing team of designers, engineers, strategists, and roles we haven’t even created yet.

      We don’t work like an agency, or a consultancy, or even a product studio. We work with our clients as if we were part of their team. We join them in the trenches. We treat the unseen aspects of their product as if they were on full display. We go above and beyond the brief to maximise the impact and success they have on the market and the users they serve.

      To live up to this, everyone in our team relentlessly drives towards the same goal—to improve the health and wellbeing of people all over the world.

      If that lights a fire in your belly, come on board.

      What you'll be doing

      • You’ll be the custodian of everything the user touches—defending their interests and needs (to the death) and solving serious design challenges with elegant, intuitive and, if needs be, unconventional solutions, with a touch of personal flair. In practical terms, you’ll be working on greenfield projects, collaborating closely with UX directors, art directors and the best engineers, strategists and “tier 1” clients to create engaging user experiences; building prototypes, designing beautiful and polished interfaces, leading other designers, and helping ensure smooth handovers.

      • You use design best practices that work – You have great taste in interfaces. You keep abreast of what works and what doesn’t as our medium continues to evolve. You can instantly recognise the tools and methods required to achieve results in any given situation.

      • You can work fast, and slow – Having worked in both fast-paced start-up environments and more process-driven corporate settings, you understand how to balance lean design principles with corporate governance and signoff processes.

      • You’re willing and able to go beyond the conventional – Digital products can lack personality, style and risk-taking. We never compromise accessibility or performance but we do push the creative boundaries of what’s possible to create unique, engaging experiences. You’re not only comfortable with this but crave the opportunity to create original concepts and new UI systems.

      • You’ve found balance – You know how to balance a product’s design with what your peers would applaud and what your client and their users really need. You know when to strive for pixel perfect, when good is good enough, and when polished interactions and animations serve a purpose, and when they are simply a pursuit of vanity.

      • You have a sharp eye for detail – You have highly developed organisational skills and the ability to prioritise tasks. You strive for quality not only in your final deliverables but also in the working assets you use along the way.

      • You over-communicate with the team about your priorities, choices, tradeoffs, and the rationale behind the design decisions you take.

      You'll have

      • Several years experience in product design with experience leading other designers

      • A portfolio of projects that you can talk us through: the end result, the process you took, trade-offs you had to make, the inspiration and design systems you used

      • A deep understanding and appreciation of the various design systems and guidelines that dominate app and web interfaces, and where and when they should be used

      • Strong UX capabilities: you’re able to interrogate and understand a product's users and commercial goals and make sure our work drives towards these

      • Expert UI skills: you have a rich understanding of UI principles and can apply these to polished, interactive designs

      • A proactive mindset: if there's something you don't understand, or a task/process tweak that's needed, you seek to address it rather than relying on others to

      • Fluency in spoken and written English: accents are fine, but we work on tricky projects across multiple time zones so great communication is a must

      • Willingness to get overlap with the team: they’ll be on a European time zone, so you’ll need to arrange for at least 4 hours of overlap each day

      • Bonus if you also have

      • Experience doing all of the above 100% remotely!

      • Achieved mastery of; type hierarchies, interaction language, intuitive navigation, modality, card-based component design, and data visualisation

      • Knowledge and experience of designing products for patients and clinicians

    • Theorem (North America)
      ux
      2 days ago

      Working at Theorem

      At Theorem, we believe that creating an environment where great people can flourish is the best strategy for our business and the best way to solve our client's problems and deliver the greatest value. 

      Our focus on culture is supported by our shared vision to build a company where we want to work for the long-term. We avoid egos and embrace distributed leadership. We grow from constantly being challenged and seek to understand when presented with ideas we don't understand. We respect each other, default to trust and treat each other like adults and we also hold each other accountable for commitments. There is a lot about our culture that makes us great and we're continually looking to improve it. Read what we've published about our culture.  

      Job Summary

      As a UX Researcher you will work with small cross functional teams to create and execute on research plans. You will be responsible for surfacing research insights that will inspire product strategy. This new addition to our team is a curious person, has a strong sense of humility and deeply cares about solving the right problem.

      Theorem works with Fortune 500 clients which requires a researcher who is a natural consultant that is comfortable presenting to and engaging with clients that range from stakeholders to C-Suite executives. Our practice will benefit from the candidate’s proactive and thoughtful recommendations integrating research into Theorem's fast-paced product development culture.

      This is a remote friendly role. Candidates within North America will be given priority for the sake of travel and team time zone alignment. 

       Responsibilities and Duties

      • Lead research for discovery and iterative product development initiatives 

      • Partner with Product Managers and Designers recommending research practices and providing UX feedback on solutions   

      • Plan, conduct, synthesize and communicate research findings to the internal team and our clients

      • Develop an understanding of our client’s users, their competition and the marketplace

      • Produce clear and impactful artifacts that surface the most meaningful stories from the research findings

      • Coordinate recruiting, scheduling and communication with research participants

      • Manage relationships with third-party research vendors when needed

      • Qualifications and Skills

      • 7+ years of product design research experience

      • Seasoned practitioner in both qualitative and quantitative research, with an appreciation for applying lean methodologies to process

      • Experience with both generative and evaluative research initiatives

      • Demonstrates expertise with preparation for and execution of interviewing, concept testing, usability testing, ethnographic research, diary studies, heuristic evaluations, surveys, personas, journey maps, remote testing and benchmarks


      • Product pricing research experience is an added plus

      • Willingness to travel

      Benefits and Perks

      • 100% remote

      • Once a year the entire Theorem team gets together at an inspiring location to meet, work and play. This year’s retreat was in Tuscany, Italy!

      • We offer paid vacation and support healthy lifestyles through our physical fitness benefits program

      • We have comprehensive medical, dental, vision, and life insurance plans, plus we have a 401k plan

    • Articulate (US only)
      3 days ago

      What you’ll do:

      • Craft efficient user flows, thoughtful wireframes, and high-fidelity interaction designs

      • Create detailed design specs with all manner of states considered, well-annotated and ready for handoff to our product development team

      • Support your designs with animated and sometimes interactive prototypes when needed to demonstrate an interaction

      • Serve as a working member of a swiftly moving cross-functional team working on multiple projects at one time

      • Meet with the executive team regularly to discuss product and transform product insights into intuitive, user-friendly application features

      • Conduct lightweight research of the competitive landscape and learn from user feedback

      What we’re looking for:

      • An experienced product designer with at least 5 years’ professional experience in fully responsive web environments

      • Someone with a passion for amazing product design and an appreciation for elegant user experiences

      • A well-spoken, humble creator who can present ideas effectively

      • A highly motivated individual who is self-directed and has high attention to detail

      • An outstanding team contributor who can provide a thoughtful viewpoint on product design in a flexible and easygoing way—you are well-versed in giving and receiving feedback constructively

      • An open-minded thinker who’s constantly in search of engaging, usable interaction patterns and cutting-edge design work in the real world

      • Skills in Sketch, Zeplin, Principle, Photoshop, and Illustrator are a must

    • We created CareerFoundry to help others build their careers while maintaining personal freedom and flexibility. Our 100% online, flexible, mentor-driven courses are setting the standard for globally accessible technical education.

      CareerFoundry has recently developed a specialized course teaching UI basics to UX Designers. The course will be for design professionals with an interest in developing UI skills. You’ll be working alongside students to help them complete a project-based online course.

      Our global pool of over 90 mentors and tutors in the web development, iOS mobile development, user experience design, and user interface design fields has grown to include freelancers, entrepreneurs, consultants, and agency directors who passionately guide, motivate, and empower our students to create new careers in the tech industry. We are constantly searching for more teaching enthusiasts like you to join this pool.

      Your Mission

      You are passionate about sharing your knowledge and experience, supporting students on their way to becoming UX designers who specialize in UI design. We are looking for mentors/teachers who are interested in mentoring students from all over the globe – all online. 

      You have several years experience in UI design as well as experience in UX design, with a demonstrable track record showcasing your work for a variety of clients and companies. 

      You can show a first class portfolio with rock solid, relevant references to back it up. Ideally, you will already have gained experience in teaching or you have the right attitude and skills for it: you have time and patience for beginners and a strong desire to guide people along their career path in this field, with knowledge of the latest design tools, a broad network of experts in the field and an in-depth understanding of industry practices.

      What’s in it for you:

      • Apart from the sheer joy of working independently and remotely, there’s also…

      • Generous compensation and flexible working hours

      • The thrill of helping people around the world change their lives and cultivate a career they love

      • Ongoing professional networking opportunities

      • Mentors work on a freelance contract with CareerFoundry and are remunerated for portfolio reviews, coaching calls with students, and the occasional coaching call with their tutor partner.

      What we’re looking for:

      • Minimum of 5 years of professional experience in the tech industry

      • Experience in UX design and UI design, with portfolio to prove it

      • Mastery of UX and UI design principles, methodologies, and processes

      • Proficient in prototyping and wireframing responsive designs

      • Comfortable using the required tools (i.e. Adobe Suite and Sketch)

      • Previous experience in mentoring / teaching, preferably online

      • Experience in working remotely

    • 5 days ago

      As a UI designer at TM, you will help define and drive products across a wide variety of technology industries. In this role, you will apply your passion for product strategy, brand and craft to influence the user interface design of new products and apps. You will create pixel perfect visual designs for some of the most interesting new startups. You will inspire TM and our clients by presenting compelling product design proposals, taking risks, learning quickly and sweating the details. You will work with cross-functional groups including designers, researchers, engineers, product managers and leadership.

      Work style is flexible: We're open to remote employees and freelancers.

      Requirements and skills

      • Independent thinker and executer who needs little oversight.

      • World class visual designer.

      • Expertise in user experience and user interface design.

      • Mastery of software including: Sketch, Photoshop and Illustrator.

      • Clear communication skills.

      • Extraordinary attention to detail.

      • Proven track record of shipping successful software products.

      • Proven leadership skills in communicating research, conceptual ideas, and design rationale, all within a user-centered design process.

      • Outstanding analytic, design, and management skills.

      • Experience designing for multiple device types and contexts (Web, iOS, Android).

    • MetaLab (Canada)
      6 days ago

      We are open to remote candidates for this role.

       Looking for a new home? Our design team is growing. To thrive in this role, you’ll have 5+ years of design experience under your belt, as well as a demonstrated understanding of the pace and variety of agency work. Your ability to balance form and function is as good as your ability to balance client and user needs, and you can adapt to new challenges like a pro. We’re an end-to-end digital product shop, so we’ll need your strategic thinking and collaborative design chops at every stage of the game, from research to wireframes to visual design.

      Your Responsibilities

      • Collaborate with and support your team to design and build products that you feel genuinely proud of.

      • Apply your design thinking and execution skills throughout the entire product lifecycle, keeping a keen eye on opportunities to step in and step up.

      • Participate in design team reviews, sharing, and brainstorms.

      The Must-have Shortlist

      • 5+ years of product design experience at a digital product agency or consultancy, with 3+ years in a senior role.

      • A portfolio that reflects your strengths in both UX and visual design skills.

      • UX expertise, specifically in the implementation of user testing and research throughout the design process.

      • IxD expertise, with extensive experience in prototyping and interaction design using Framer.js and/or Principle.

      • Fluent in translating stakeholder goals, user research, and complex user flows into simple UIs.

      • Addicted to staying ahead of desktop and mobile best practices, developments and trends in web, mobile and iOS design.

      • Master communication skills, and the ability to deliver compelling design rationales in both client and internal contexts.

      • Motivated by feedback, and by the opportunity to improve in your role, in the work, and in how you work together as a team.

    See 31 more Design jobs
  • Marketing / Sales (41)

    • Today

      Instaon allows SMBs to create best-in-class online marketing campaigns without any knowledge. Today, our artificial intelligence already allows more than 100 000 businesses to create top-performing Google/Bing campaigns in a matter of minutes. Yet, we are still at the beginning of our journey and we need new ambitious colleagues to make Instaon’s vision a reality. 

      Company mindset: #hardworking #fun #quirky

      Job mission 

      We are looking for an experienced content marketing specialist who is excited to build Instaon’s brand voice and content roadmap. You’ll work directly with the founding team, and will play a critical role in developing the content marketing function within our broader marketing organization.

      Fully automating online ads & bypassing traditional agencies/freelancers comes with lots of education and trust building. You will cover these two topics with smart content together with fun and talented team members 🔥

      What needs to be done 

      • Create an educational hub on our website and social media’s (Digital marketing for SMB’s) 

      • Design & own Instaon’s blog (write weekly articles, etc) 

      • Create an Instaon’s Youtube Channel with educational / product videos 

      • Responsible for all marketing communication activities: emails, videos, collaterals, e-books, newsletters, social media’s, etc 

      • Understand industry problems & address it through bomb content. 

      • Follow-up and collaborate with the marketing team 

      • Come up with ideas on how to improve the overall brand strategy

      Competencies we are looking for 

      • 3+ years of content marketing and/or editorial experience, with experience working in B2B or SaaS companies 

      • Strong interest in the online marketing (Google Ads, Facebook Ads), SMBs, AI & startups space 

      • Understanding of SEO fundamentals and experience driving business results through organic content. 

      • Self-motivated, creative and energetic person with a start-up mentality 

      • A drive and motivation to learn, lead and contribute at the highest level 

      • Strong communication & writing skills in english ( & other languages are a plus) 

      • Communication and interpersonal skills adapted to a remote and cross-functional environment 

      What do we offer? 

      • You will get all the excitement of working for a fast-growing startup. 

      • You'll work on projects from start to finish, from concept and design phase all the way through implementation and roll out. 

      • You will be part of a small team with growing opportunities. 

      • You will receive an attractive salary with additional perks, and most importantly you will have fun within an inspiring and talented team!

    • The world’s best brands feel more like a friend to their audience than a company. This is because the world’s best brands understand people, and weave that understanding into everything they do. The Social Marketing Manager is a key part of building GitLab’s brand into one that is loved by its audience of developers, IT ops practitioners, and IT leaders.

      This role will focus on understanding people who make up the GitLab community, including those who use GitLab (or are potential users), sharing content over social channels that they’ll find useful and valuable, and helping the rest of the marketing department understand the people that make up the markets that GitLab is serving.

      Responsibilities

      • Day-to-day publishing and reporting

      • Grow social media following and engagement

      • Generate and edit social content

      • Design and execute social media strategy and campaigns across channels

      • Support integrated marketing campaigns, events, initiatives

      • Perform research on current benchmark trends and audience preferences

      • Own strategic social media planning in support of product launches, company news, crisis communications, and brand campaigns by determining what to publish, when, and where.

      • Manage the social calendar and craft social campaigns that will help engage, grow and educate our followers

      • Consult with interested team members on their own social strategy, and how they can help position themselves within the GitLab community

      • Be the voice of our consumers to our internal teams. Advocate for their needs, represent their feedback, and flag opportunities to do more, and identify potential pitfalls

      • Grow GitLab’s social fan base while ensuring the quality of our followers & engagements

      • Contribute to quarterly OKRs and initiatives

      Requirements

      • 3+ years of experience in a social media-related role

      • In-depth knowledge and understanding of social media platforms and their respective uses including Twitter, Facebook, LinkedIn, and Instagram

      • Excellent writing and communication skills

      • Highly collaborative. This role will require effective collaboration across multiple teams, organizations, and individuals.

      • Extremely detail-oriented and organized

      • Enterprise software marketing experience

      • Proven ability to manage social media channels

      • Proven ability to report on channel performance

      • Ability to confidently write and engage in the GitLab brand voice and personality in real time

      • You share our values, and work in accordance with those values

      • BONUS: A passion and strong understanding of the industry and our mission

      Hiring Process

      • Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.

      • Qualified candidates will be invited to schedule a screening call with one of our Global Recruiters.

      • Candidates will submit links to social media profiles they have worked on and 2-3 short form writing samples.

      • Next, candidates will be invited to schedule a series of 45 minute interviews with our Manager, Content Marketing, Social Marketing Manager, and Community Advocate

      • Candidates will then be invited to schedule 45-minute interviews with our Senior Director of Corporate Marketing and our CMO.

      • Finally, our CEO may choose to conduct a final interview.

      • Successful candidates will subsequently be made an offer via email.

      Additional details about our process can be found on our hiring page.

    • Codeship (US only)
      2 days ago

      OUR CUSTOMERS DEVELOP SOFTWARE AT THE SPEED OF IDEAS

      CloudBees is the hub of enterprise Jenkins and DevOps, providing companies with smarter solutions for comprehensively managing software delivery as a differentiating and core part of the business.

      CloudBees is a globally distributed company with more than 500 employees in over 15 countries working together to invent a new category of software - one that automates the delivery of software. As every company in the world is becoming a software company, and as software delivery practices evolve from slow, infrequent releases toward continuous delivery supported by CI/CD, DevOps practices, and the cloud, this new software category will become the most mission critical new business system in the modern enterprise.  CloudBees is enabling organizations to successfully adopt a whole product approach to creating value through software.

      CloudBees was founded in 2010 by FOSS veterans from JBoss and RedHat and became the home of Enterprise Jenkins when they joined forces with Kohsuke Kawaguchi, CloudBees’ CTO today and the inventor of Jenkins. Jenkins is the world’s most widely deployed, flexible and capable CI/CD software platform, with 200,000 known installations and a vibrant ecosystem of over 1,500  plugins and an estimated 20 million developers using Jenkins.

      WHAT YOU’LL DO

      In your role as a Technical Marketing Manager you will be the expert in articulating and capturing the key value points and differentiators of CloudBees most popular product, and then transforming that knowledge into marketing collateral, sales tools and to the market in general.

      • Demo Ecosystem: Drive creation of “a first of its kind internal demo ecosystem”, as architect and product manager.

      • The demo ecosystem will based on to be identified needs of our product marketing, solution architect and field teams.

      • The demo ecosystem will  provide on demand demo environments for our products, modeling real world technical challenges and demonstrating our suite to address them.

      • Evangelism and thought leadership:

      • Internal Enablement: Provide internal support as subject matter expert on technical matters related to CI/CD and CloudBees Product

      • Research and development

      • Market intelligence: Be on expert on our users, how they use our tool, why they use our tools, and what other established and emerging solutions are in the market; Help arm our team with the technical knowledge and proofs to embrace our supporting solutions and beat our competing solutions, while truly understanding and meeting the needs of our users

      WHAT THE ROLE REQUIRES

      • Desired 2-4+ years experience with technical marketing of enterprise and/or developer focused software

      • Minimum of 4 years experience in development or engineering support

      • Understanding and experience with modern development methods like Agile, SCRUM, Continuous Integration, Continuous Delivery and DevOps

      • Experience with web applications languages and development

      • Technical writing examples

      • Attention to detail and an eye for quality, along with the proven technical and business acumen to translate technical capabilities into business value and business needs into technical implementations

      • Very strong written communication skills with proven focus on content for developers and engineering management

      • A technical background or demonstrated marketing to highly technical users and buyers

      • Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties

      • SaaS / content-centric marketing experience in a subscription-based business

      WHAT YOU’LL GET

      • Highly competitive benefits and vacation package

      • Ability to work for one of the fastest growing companies with some of the most talented people in the industry

      • Team outings

      • Fun, Hardworking, and Casual Environment

      • Endless Growth Opportunities

    • Are you passionate about content creation, digital marketing and driving conversations that turn into high-value business leads? Do you enjoy crafting copy that compels people to take action? Do you have a deep knowledge of social media, blogging, and digital marketing techniques and tools? Do you enjoy a fast-paced environment and want to grow your skills while learning from other talented marketers like yourself? Then you may be our new Content and Digital Marketing Manager!

      BrandBastion is a rapidly growing company offering global, real-time support on social media 24/7. We work with Fortune 500 companies, governments, start-ups and non-profits in North America, South America, Europe, Asia and Australia.

      Our priority is to find exceptional people for our team. As a Content and Digital Marketing Manager, you will be working with high autonomy to plan and execute content and digital marketing campaigns aimed at BrandBastion’s target audience with a heavy focus on supporting sales and providing educational, consultative material that will drive sales prospects down the funnel towards high-value sales deals. You will work closely with the management team and the growth/sales team at BrandBastion in order to achieve this.

      As a Content and Digital Marketing Manager at BrandBastion you will:

      • Plan and coordinate BrandBastion’s content calendar

      • Write, proofread, and publish blog articles on BrandBastion’s blog

      • Work closely with the Growth and Customer Success team to understand FAQs from prospects and customers to create fresh, relevant, and value-adding content

      • Run and manage Google ads search and display campaigns

      • Develop from scratch an email marketing strategy including nurturing and drip campaigns for upper funnel leads

      • Build, manage and update lists of relevant audiences using the HubSpot CRM

      • Plan, coordinate and create content for social media (LinkedIn, Facebook, Twitter, and Instagram)

      • Track and report on key metrics and KPIs

      • Work closely with management and the engineering team to understand our targeted industry verticals, new product features, product roadmaps, upcoming sales trips and conferences, in order to develop and push out new content that is timely and relevant

      • Develop and improve documentation and processes for creating campaigns and content

      REQUIREMENTS

      • Hungry, curious and persistent nature with a can-do attitude

      • Excellent written English language skills and an understanding of writing for the web

      • Experience with CMS and CRM tools (any email and contact management tool, any publishing tool)

      • Recent digital marketing experience (within the past 2 years) with Google Ads and Facebook Business Manager

      • Strong communication and people skills

      • Ability to troubleshoot basic technical issues (e.g. HTML formatting, optimizing images) and learn new tools quickly on the job

      • Keen eye for design and ability to work with a variety of tools and software

      • Metric and performance-driven

      • Desire to keep abreast and knowledgeable about evolving best practices for digital marketing

      • Have an interest in technology and people and a strong desire to learn about the industry and BrandBastion's solution

      • Familiarity with the Google G Suite Business applications is a huge plus point as we collaborate heavily on content using these apps

      BENEFITS

      • Work with the best and the brightest

      • Work with best-in-class, full-stack marketing tools

      • Be a part of a fast-growing industry that focuses on the good and the bad on social media

      • Competitive compensation plans

      • Industry leaders as clients to inspire your day-to-day activities

      • Constant opportunities to grow and develop different skills

    • All Web Leads (Texas)
      4 days ago

      Here at Medicare Genius, our agents focus on helping seniors untangle the complexities of Medicare and help them find health insurance plans that give them peace of mind. As a Medicare Genius Policy Sales Agent you will have access to all the top Medicare supplement and related ancillary products in the market, and your job will be to help your clients find the products that best meet their NEEDS and BUDGET all from the convenience of your own  home.

      Unlike many insurance sales roles, Medicare Genius agents do not make cold calls, but receive direct inbound calls, warm transfers, and call on warm leads of interested consumers. Bottom line, our agents spend more time talking to clients and less time finding prospects. Because of this, the close rate and commission potential is much greater than at other companies, and we pay commissions for every policy sold (no caps or commission limits).

      On a typical day you’ll:

      •    Talk with pre-qualified prospects about their Medicare insurance needs and match them with products that meet those needs.

      •    Overcome objections through active listening and education resulting in informed decision making.

      •    Answer questions related to coverage options and guide consumers through the health insurance policy selection and application process.

      •    Close Medicare plan transactions meeting or exceeding sales goals.

      •    Have fun, collaborate with your colleagues and know at the end of each day you did your personal best.  

      What you need to bring to this opportunity:

      •    You’ve done the sales thing. Demonstrated track record of success ideally with Medicare and/or individual health insurance.  Call center/phone sales experience a plus.

      •    Consultative selling approach, good listener and empathetic in working with the senior market.

      •    Skillful in building rapport, conveying information with a systematic approach and in guiding a conversation from hello to thank you for buying.

      •    Naturally competitive with an internal drive in competing with yourself and colleagues in achieving new goals. Staying positive believing the next call will be the one that gets you a sale.

      •    Being efficient with your time in working with a customer, colleague or manager.  Know when to move on from a call or stay with it.  Self-motivating and task oriented.

      •    Demonstrated strong technical skills, being able to multitask and manipulate multiple screens including various software systems, quote engine, carrier application while continuing a conversation with the customer.

      •    High school diploma or equivalent is required, Bachelor’s degree preferred.

      •    A valid TX state-issued insurance license. Must reside in Texas.

      •    Medicare experience is preferred but not required


      What we provide:

      •    Pre-qualified customers, multiple nationally recognized carriers and broad breadth of products – Medicare supplements, Medicare Advantage plans and ancillary products including dental and vision.

      •    On-site training and we cover the cost of licensing if needed with ongoing coaching to help you be successful. Laptop computer provided.

      •    The convenience of working from home.  No commuting hassles.  In addition, growth opportunities and career advancement between business units.


      •    High earning potential. Competitive pay with uncapped commission and top performers eligible for performance bonus ($75K-$135K)

      •    Full benefits including health, dental, vision, 401k and paid time-off


      If this opportunity looks like a good fit, we’d like to meet you!


      Find out more about us:

      http://awlinsuranceagency.com/hiring-now/

      http://www.allwebleads.com/jobs

      https://www.facebook.com/AllWebLeads/

      https://www.instagram.com/allwebleadsatx/?hl=en

      https://twitter.com/AllWebLeads/status/970684562325073920

      https://www.linkedin.com/company/all-web-leads-inc-/


    • 5 days ago

      We are looking for our #1 marketing hire at Kipwise, who could grow fast and be part of our future executive team.

      We build Kipwise to enable better knowledge collaboration and transfer. So a team can grow faster by helping each other effectively. Our goal is to become the smartest team knowledge management assistant to help knowledge flow effectively in teams.

      We are now a small team of 5, but we are backed by Techstars London and Icebreaker VC and we'd like to go big as fast as possible with more brilliant people joining.

      Key Responsibilities:

      • Demand generation - build a strong demand funnel for our product and manage campaigns across multi-channels (e.g. Content marketing, SEO, email marketing, social media, paid marketing, events, partnerships, etc.)

      • Brand building - be our storyteller and establish our brand personality, voice and tone to resonate with our target customers.

      • Data & Analytics - Define and become the owner of the company’s marketing metrics and take responsibility to quantify the ROI on every initiative. 

      What we offer:

      • Growth opportunities - We believe team members should be able to grow with the team. There's no ceiling or barriers for ambitious talents in Kipwise.

      • Challenges - As a young startup, we have a huge amount of challenges ahead. We'd love to have your help to solve the problems in a creative and effective way.

      • Flexibility - Our team works from Estonia and Hong Kong for now. But we don't limit your location or working hour as long as you get things done.

      • Openness - We don't want you to be just a random team member executing our ideas. We're looking for someone who's ambitious enough to define our future together. Tell us what you want to achieve - we believe the company goal should align with your personal goal to maintain the best relationship.

      • Good compensation (only for good talent) - We don't believe in paying by hour or experience. We believe in paying by contribution. If you contribute more than one person, you get more than one person alone.

      What we'd like to see in you:

      • You can control your ego - We believe great knowledge comes from where great minds meet. One with a big ego doesn't improve. We don't want to see a smart a**hole in the team. Let's grow together in a good way.

      • Experience - We don't care how many years your working experience is. Just show us your passions towards Kipwise.

      • Analytical - We make marketing decisions backed by numbers. You need to be analytical. Research and numbers are the keys.

      • Creativity and passion - If you don't believe in learning and growing via collaboration, you probably cannot sell our product in a good way.

      • Flexibility - As a young startup, we are evolving rapidly. We'd like to see early team members be flexible enough to take up new challenges.

      If you are interested - shoot us an email with a simple plan to generate leads for Kipwise. Also tell us how hungry and ambitious you are to learn and grow - we'll help you achieve your personal goals with our best efforts.

    • This role requires a brand publisher mindset: the creation of the content our audience is looking for and then to optimize the path to conversion. This also requires an understanding of the basic best practices of the main social media channels, which content and approaches work on each and why.

      In addition, editorial requirements include basic SEO understanding, content categorization and structure, content development, distribution and measurement.

      Job Description

      • Deliver an effective content marketing strategy and editorial plan to meet our clients’ business objectives at the lowest possible cost

      • Create an editorial calendar and organization workflows to be developed and managed on behalf of our clients.

      • Develop editorial governance guidelines so content is consistent with brand voice, style and tone.

      • Channel management of digital content hubs and all supporting social channels including email / newsletter distribution.

      • Measure and optimize the content program on a regular and ongoing basis.

      • Collaborate with team members to ensure creative assets are developed for content.

      • Integrating content programs with other campaigns to drive demand.

      • Contribute to client presentations on the program approaches and results.

      • Report on content metrics, KPIs and other success criteria to iterate and optimize the content calendar and approach.

      Requirements

      • BA/BS or equivalent working experience.

      • Experience creating content for the web and growing a social audience.

      • An editorial mindset that seeks to understand what audiences consume and how to create it.

      • Ability to analyze and present content and social performance.

      • Experience with WordPress and/or similar CMS’s, Google Analytics, and social channels.

      • Project management skills, an understanding of how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads and sales.

      • Freelancing experience is a plus.

    See 34 more Marketing / Sales jobs
  • Product (48)

    • Leaving no one behind, in the fastest period of change the world has ever seen. This is what we care about, and if this doesn't massively resonate as a purpose, you can stop reading and go back to your latte or green tea! If it does, well, you are already 50% here!

      We (and you) will be laser focussed on transforming the way people and organisations respond to change. Ever wondered what your AQ is? Or even what the hell an AQ actually is?

      We are looking for a truly ambitious and data-informed Product Lead to join our exciting and ambitious startup. As our Product Lead, your role will be focused on developing our product roadmap and crafting our initial digital assessment tool into a winning experience that helps us towards achieving our ambitious growth plans.

      You're a creator looking to join the initial team of a high impact, investor backed entrepreneurial company. You’re excited by the challenge of creating a category defining product that will (actually) change the lives and trajectory our users.

      You’re a data driven, analytical Product Manager. You will drive the evolution of our product, the strategy, roadmap planning and design of the product and its features. You will craft the best digital experience possible, through a combination of deep, empathetic understanding of our users and market, with analytics-informed iteration and creative decision making.

      You will work with our co-founders, research, tech and commercial leads to build on our initial beta1.0 product, based on user feedback collected.

      You are energized by the idea of leading our products and building your team out as the company launches and scales. Until then, you can't wait to get outside of your comfort zone, trying on many hats in the process!

      Next stage is a video, so if that makes you turn away, then we probably weren't right for each other anyway :)

    • As the Director of Product, you will be responsible for managing and building the team that focuses on a subset of GitLab's product categories. The Director of Product, Enablement leads the Enablement sub-department and reports to the Head of Product.

      The Enablement sub-department at GitLab is responsible for:

      • Distribution: GitLab Omnibus and Cloud Native installations

      • Geo: Enabling read-only mirrors of GitLab instances

      • Gitaly: A Git RPC service for handling all git calls made by GitLab

      • Memory: Reducing and optimizing memory resources required by the GitLab application

      • Ecosystem: Service integration platform

      Individual responsibility

      • Make sure you have a great product team (recruit and hire, sense of progress, promote proactively, identify underperformance)

      • Work on the vision with the Head of Product, VP of Product, and CEO; and communicate this vision internally and externally

      • Distill the overall vision into a compelling roadmap

      • Make sure the vision advances in every release and communicate this

      • Communicate our vision though demo's, conference speaking, blogging, and interviews

      • Work closely with Product Marketing, Sales, Engineering, etc.

      • Team responsibility

      • Ensure that the next milestone contains the most relevant items to customers, users, and us

      • Work with customers, users, and other teams to make feature proposals enticing, actionable, and small

      • Make sure the comparisons are up to date

      • Keep /direction up to date as our high level roadmap

      • Regularly join customer and partner visits that can lead to new features

      • Ensure that we translate user demands in features that make them happy but keep the product UI clean and the codebase maintainable

      • Make sure the release announcements are attractive and cover everything

      • Be present on social media (hacker news, twitter, stack overflow, mailinglist), especially around releases

      Requirements

      • 3-5 years experience in managing product managers

      • 8-10 years of experience in product management

      • Technical background and clear understanding of developer products; familiarity with Git, Continuous Integration, and Project Management software a plus

      • Experience with DevOps

      • Experience with Docker and Kubernetes

      • You share our values, and work in accordance with those values

    • Who we are / what we do

      At Hanno, we’re dedicated to helping organisations of all sizes transform themselves and the healthcare industry. For us, this means rethinking what it takes to design, build and launch the next generation of digital health products and services—whether their goal is improving patient care, treatment compliance, clinical diagnostics or surgical precision—these are serious challenges, and they need seriously good solutions.

      More than a consultancy, we’re also an in-house product team—we are effectively building and launching new startup propositions for our clients and ourselves. To do this we need an amazing team of designers, engineers, strategists, and roles we haven’t even created yet.

      We don’t work like an agency, or a consultancy, or even a product studio. We work with our clients as if we were part of their team. We join them in the trenches. We treat the unseen aspects of their product as if they were on full display. We go above and beyond the brief to maximise the impact and success they have on the market and the users they serve.

      To live up to this, everyone in our team relentlessly drives towards the same goal—to improve the health and wellbeing of people all over the world.

      If that lights a fire in your belly, come on board.

      What you'll be doing

      • Imagine yourself as the lead sherpa, guiding our clients as they scale an unclimbed mountain. You will help plot the route, prioritise and execute the ascent, and mitigate risks and pitfalls. In practical terms (we have a penchant for the theatrical), you will be leading small, highly skilled teams to conceive and deliver world-class user experiences that maximise adoption, engagement and retention of digital healthcare products and services.

      • You take “extreme ownership” – You employ broader thinking. You can prioritise and execute tasks between multiple workflows and disciplines. You know when to manage and when to lead (you can seamlessly switch between “playing the orchestra” and “leading the jazzband”).

      • You can work fast, and slow – Having worked in both fast-paced start-up environments and more process-driven corporate settings, you know how to balance lean, MVP product development principles with corporate governance and signoff processes.

      • You live and breathe product – You’re obsessed with building fantastic products. You keep abreast of what works and what doesn’t as our medium continues to evolve. You can instantly recognise the tools and methods required to achieve results in any given situation.

      • You’re willing and able to go beyond the conventional – Realising the promise of digital healthcare for patients and clinicians has a long way to go. You’re not just comfortable managing what you can measure, but leading into the unknown, with open eyes and an open mind, reacting effectively to the needs of a shifting landscape.

      • You have a sharp eye for detail – You have highly developed organisational skills. You leave no stone left unturned and let nothing slip through the net. You’re on it.

      • You’re radically transparent with the team and our clients about your priorities, choices, tradeoffs, and decisions.

      You'll have

      • Several years experience leading teams in the development of great digital products and propositions

      • A portfolio of projects that you can talk us through, the end result, the process you took, trade offs you and the team had to make, etc.

      • Clear experience analysing, synthesising and turning disparate, qualitative and quantitative research and data into design principles and briefs

      • Clear experience interrogating target user/customer needs and marrying these with strategic, operational and tactical objectives

      • A deep understanding and appreciation of UX design, behavioural science and gamification, and where and how they should be used

      • Rich experience of managing innovation and design processes: from running “Sprints” to formulating design thinking tools and methodologies

      • Fluency in spoken and written English: accents are fine, but we work on tricky projects across multiple time zones, so great communication is a must

      • Willingness to get overlap with the team and client: they could be spread between European and US time zones, so you’ll need to arrange for adequate overlap each day

      Bonus if you also have

      • Experience doing all of the above 100% remotely!

      • A “tier 1” consulting firm background

      • Knowledge and experience of creating products for patients and clinicians

    • 3 days ago

      About Collage.com

      Collage.com’s mission is to make custom products easy for everyone, by creating fantastic software and providing excellent customer service. Collage.com is a 100% employee-owned, profitable, bootstrapped company with about 50 employees that has rapidly grown from $4 to $38 million in annual revenue since 2013.  We sell an expanding variety of photo and home products, including photo blankets, photo books, canvases, pillows, and more. Collage.com has appeared more than a dozen times on ABC’s “Good Morning America” and three times on “The View.” We’ve also appeared multiple times on the “TODAY Show,” along with mentions in BuzzFeed, Mashable, AARP: The Magazine, the Associated Press, and more. We are seeking ambitious, nice individuals to join us in our quest to bring great custom products to the world.  Learn more about working at Collage.com.

      We’re 100% remote

      Collage.com is a 100% remote company, with employees working together in states across the country. Last year, our remote work culture was profiled in a case study by the Harvard Business School (we are the first all-remote company they profiled). The entire company meets together in person twice a year (all expenses paid) to get to know each other and work on strategy. Learn more in an op-ed our co-founder Kevin Borders wrote for MLive.com.

      The Role

      We are seeking a Senior Product Manager to join our growing product team here at Collage.com. Our ongoing product goal is for every customer to have an outstanding experience designing and ordering photo products and this position will play a critical role in the continued achievement of that goal.  This position will work closely with a mighty team of product managers, designers, researchers and engineers on the optimization of our existing products as well as driving the expansion into complex new product areas and markets. Most importantly, the Senior Product Manager will be improving the lives of our customers by giving them a platform to create products that they love.  

      Our Product Team Values

      • We believe in developing great product through a deep understanding of our users with a variety of qualitative and quantitative methods, creative use of technology, exemplary design, and an open mindedness to new ideas.

      • We believe that the whole product team - engineers, designers, and product managers - should be actively empowered to contribute to product development.

      • We believe in the lean approach of cheaply and quickly validating assumptions with evidence, and iterating quickly.

      • We are committed to improving the lives of our customers and providing the best possible work environment for our team members.

      Responsibilities

      • Lead and collaborate closely with a product team consisting of designers, researchers, and dedicated engineers.

      • Manage and carry out research to identify, understand, assess, and present user problems and new opportunities.

      • Draft, collect feedback on, and finalize requirements docs and functional specifications for projects to be built by the engineering team.

      • Manage and prioritize a backlog of issues, as well as run biweekly sprints with the engineering lead.

      • Work cross-functionally with other product teams, marketing, physical product team, customer service, and others as needed. Effectively manage dependencies to ensure that the right steps are taken in the right order.

      • Clearly communicate ideas, expectations and progress with stakeholders and with the company as a whole.

      Qualifications

      • 5+ years experience in product management or relevant position is preferred but we are open-minded and more interested in the quality of experience than the years of experience.

      • Successful experience collaborating with engineers, designers, and researchers preferably with a focus on consumer software.

      • Experience putting lean methodologies into practice: capable of finding creative ways to quickly validate assumptions underlying both problems and solutions.

      • A healthy level of skepticism and an analytical nature: ability to quickly absorb and analyze unfamiliar information to make decisions that are supported by sound evidence.

      • Experience with UX research/design, A/B testing, data analysis, market research, e-commerce marketing, and/or software development are a plus.

      Benefits and Perks

      • Working from home makes it easier to focus on results and develop professionally while spending less time commuting. (See our opinion piece on perks and work-life balance at mlive.com.)

      • 401(k) plan, home internet reimbursement, and $3,000 / year in free Collage.com products plus employee discount for friends and family.

      • Collage.com pays 100% of the premium for full health, vision and dental insurance coverage for you and your family in a high-quality Blue Cross Blue Shield PPO plan.

      • Flexible work schedule and unlimited vacation policy (work hard and take time when you need it).

      • We’ll pay for computer and home office equipment (within reason) that will help you work better.

    • Redox is seeking an outstanding Technical Product Owner who thrives in a fast-paced Agile Scrum development lifecycle and quickly evolving market landscape. As a Redox PO, you will be the primary stakeholder for a product area - working with a highly motivated, boundary pushing delivery team to take feature concepts to delivered customer value. You will be the key decision maker for the product area backlog for the delivery team. In addition to embedding with the delivery team, Product owners at Redox work closely with all aspects of the company, including product marketing, sales, engineering, and customer success.

      Responsibilities:

      • Collaborate with sales engineers, the product marketing team, and company executive leadership to transform big picture strategy into detailed user stories

      • Develop and maintain a strong understanding of our customer base and core business value in healthcare to ensure we continuously deliver more value to our customers and are thinking five steps ahead of the industry

      • Collaborate with engineers on a daily basis to share vision and context for decision making as they design and develop the product

      • Provide feature details and business context to the product marketing team for product releases

      • Develop clear and detailed product specifications for developers

      • Reviewing and contributing to technical documentation on product features

      Preferred Skills and Experience:

      • Experience in product development, with prior experience as a product owner

      • A bachelor’s degree in computer science or corresponding professional experience (3+ years) as a programmer, DevOps Engineer, or Linux system administrator

      • Experience with teams building complex, horizontally and vertically scaling software systems using microservices, APIs, and cloud infrastructure such as AWS or Azure

      • Familiarity with continuous integration and continuous deployment (CI/CD) process

      • Familiarity with network and enterprise security concepts

      • Strong communication skills with an ability to share context from the customer experience with actionable detail

      Benefits:

      • We provide benefits that allow you to live life by your own design. Redox employees enjoy unmatched autonomy in their work and the support to live a balanced life.  We trust you know what you need to be happy, at work and at home.

      • Tackle Challenging Problems Everyday. There is no roadmap for what we are building, so you’ll have the backing and support of talented engineers and security practitioners to make sure you have what you need to be successful.

      • Work Anywhere. (Within the US) We want to have the best people at Redox - no matter where you call home.  All Redox employees are encouraged to live and work wherever they're happiest. All you need is power, wifi, and a computer and you’re good to go. We also run a number of co-located working spaces across many US cities if you prefer an office environment.

      • Flexible Working. Take a trip somewhere fun, stay home to recover from being sick, or have a staycation to unplug and recharge. Our best work happens when we feel fresh and inspired. We leave it up to you to decide when you need to take breaks and encourage you to make time for adventure and discovery.

      • Health & Dental from Day 1. Working in healthcare makes you understand all the challenges life can throw at you. Your health and dental coverage starts when you do to make sure you're always covered.  We provide health and dental insurance for employees, spouses, domestic partners, and dependents, as well as life and disability insurance.

      • Parental Leave. As your family grows, it’s important that you’re there and have time to figure out what your family’s new norm is.  You can take 12 weeks of paid time off within the first year of your new addition arriving. We know that they need you and we have your back.

      • Productivity Fund. We want you to be able to set up a workspace that allows you to perform at your very best.  All Redox employees receive an annual discretionary stipend so you can select what helps you be productive.  

      • 401k. We offer an optional, customizable and flexible 401k plan for you to plan for your financial future on your terms.

    • BulbThings (Europe & UK)
      6 days ago

      We are looking for an experienced and enthusiastic Product Manager to manage special innovative projects, for our key corporate customers in the area of B2B mobility (i.e. IoT/connected cars, electric vehicles and more). If you're seeking the opportunity to contribute to building a great product in a friendly and highly effective team, we would love to hear from you! 

      For this role, a cover letter will be highly appreciated.

      PLEASE NOTE: We're open to remote working from places in UK and Europe only. Also, regular travels will be expected for internal team gatherings and customer meetings across Europe.

      WHAT WILL YOU DO? 

      • Develop customer product roadmap and project plans working closely with the Project Director. 

      • Work with our developers and customer teams in agile mode and coordinate people/activities to ensure that projects are delivered on-time, within scope and within budget, making our key customers happy 

      • Manage day-to-day customer relationship 

      • Facilitate customer meetings and workshops 

      • Gather business requirements, perform feasibility assessments, create solutions/options proposals with input from relevant people in our team 

      • Create useful user stories and mockups 

      • Pro-actively identify projects risks, find mitigation actions/solutions and communicate those in a timely and adequate fashion 

      • Ensure alignment of teams by constantly seeking to dissipate ambiguity/confusion and clarifying things in order to help move things forward 

      • Actively advise/coach teams on lean and agile approach to product development in order to improve projects performance. Put in place adequate ways of working and tools. 

      • Work closely with our development team to help with hands on tasks such as product setup, configuration, testing and other useful support activities 

      • Track/report resource availability and allocation 

      • Measure/report on project success criteria and performance 

      • Create and maintain comprehensive project documentation

      ***MUST HAVES**

      Your skills: 

      • You have a Bsc/MsC in computer Science, mathematics or any other degree that demonstrates highly analytical skills 

      • You have 3-5 years experience working at SaaS or B2B startups as a product manager 

      • You have a solid technical background in web and mobile development with a strong UX focus (i.e. at least 3-5 years prior experience as a developer) 

      • You’ve successfully delivered complex technology projects and great products at startups 

      • You possess very strong analytical and problem-solving skills 

      • You have excellent client-facing and communication skills (both written and verbal). You have an assertive communication style and you possess very good negotiating/political skills. 

      • You understand and have developed awareness for stakeholders/commercial considerations and can help the Project Director manage the customer relationship successfully

      Personality traits we’ll be looking for: 

      We're looking for individuals with high EQ. 

      • You've got tons of curiosity 

      • You learn insanely fast and adapt to change easily 

      • You always seek feedback and ways to improve in your role 

      • You've demonstrated grit, tenacity to achieve challenging goals (personal and/or at work) 

      • You communicate well and can get along with all our team members regardless of their role 

      • You have the versatility required to thrive in a startup environment while working with Corporate FTSE100 customers 

      • You have a strong work ethic and are autonomous

      ***NICE TO HAVES*** 

      • Experience with data-rich and analytics SaaS products 

      • Previous experience in Financial Services, Automotive or Transport/Mobility industries 

      • You speak another foreign language (e.g. French, Spanish, German, Italian, Portuguese)

    • OnceHub (England, Ireland, Israel, South Africa, India)
      1 week ago

      OnceHub (www.oncehub.com) is an innovative and thriving software-as-a-service company that provides a feature-rich scheduling platform to businesses. At OnceHub we’re all about powering organizations with smart scheduling solutions that shorten time-to-engagement in all phases of the customer lifecycle.

      We are a remote company, where everyone works from home. We work hard together to build a product we can be proud of and we see no reason to constrain ourselves to a physical office. We're a team of passionate and driven individuals living and working remotely across seven countries and five continents.We have ambitious growth plans and right now, we are hiring in the UK, Ireland, India, Israel, New Zealand, South Africa, and the USA.  

      This role is a fully remote position and is open to candidates based anywhere in England | Ireland | Israel | South Africa | India.

      As we are growing rapidly, we now require talented Product Managers to drive our products forward.  You will be engaged in various projects throughout the entire product lifecycle. This is an exciting role and you will take full control of your product area. 

      In this role, you will: 

      • Perform market research and usage analysis to understand competitive landscape and define common use cases.

      • Write detailed product requirement documents for features planned in the next Sprint and Program Increment (PI) planning sessions.

      • Work closely with UX/UI graphic design teams, R&D, and customer-facing groups on requirements, design, development, and review.

      • Work closely with marketing for positioning and core messaging.

      • Conduct product-focused customer meetings and internal support training.

      • Responsible for the sprint demos delivered to key stakeholders (PM, SM, Business Owners) to gather valuable feedback and validate design during Product Increment implementation.  

      • Own and prioritize the product backlog for the team on a daily basis.

      • Define acceptance criteria for User stories and Feature from which the test tasks are derived and understood by the team.

      • Own the test plan for the feature and provide feedback on the testing tasks handled by the QA engineers at the User story level.

      • Train the scrum team on the functional features from a business perspective and get a clear understanding of the logged work, estimation, and monitor overall progress during the daily meetings with the team.

      • Identify and manage risks and dependencies.

      • Review the team sprint and iteration plans and make sure it fulfills the business need.

      To be successful in this role, you will need the following: 

      • A degree from a reputable University. 

      • Ideally, previous experience as a Product Manager in a B2B SAAS company but we will consider candidates with other relevant experience 

      • Native English speaker or English at a very high level.

      • Experience in implementing products using Agile methodologies.

      • Experience in leading and driving execution with cross-functional teams.

      • Excellent written and verbal communications across technical and non-technical stakeholders.

      • Ability to write comprehensive documents in a clear, concise and structured manner.

      • Committed to excellent quality output

      • Ability to juggle multiple projects simultaneously.

      This is a remote role so you will work from home which saves you commuting time and allows flexibility. Hours are 7am - 4pm, Monday to Thursday and 9am to 6pm on Friday with occasional evening/weekend work. We offer a competitive salary and development opportunities. You will also have the opportunity to participate in our bi-annual company retreat.

    See 41 more Product jobs
  • All others (46)

    • As a member of the Customer Education team you'll be working closely with the team lead and founders to help educate prospective and current customers about how to use HelpDocs.

      About the role

      We're not expecting you to be amazing at everything here, but this is a general rundown of the day-to-day for the Customer Ed team.

      Help current customers make the most of their HelpDocs subscriptions

      • Respond to customer chat and email queries
      • Write support documentation for common queries
      • Make prerecorded videos to explain more complex product features
      • Run live Sessions and Workshops to help customers one-on-one and at scale

      Help prospective users make the right decision about if HelpDocs is right for them

      • Respond to chat and email pre-sales questions
      • Identify where the product is a good fit for the prospect
      • Know the competitive landscape so you can refer prospects to one of our competitors if they're a better fit

      Find and provide genuine value to potential future users

      • Write blog posts (generally personal stories) that tangentially relate to support, happiness or remote work
      • Talk to existing customers about their work and write up Customer Stories
      • Help produce ebooks, worksheets, and other long-form content

      It's important to note that this isn't a traditional support, marketing, or sales role. It's a role specifically focused on educating our customers so they can make the most of their existing (or future) subscriptions.

      About you

      • You're fluent (like a native) in English. Bonus points if you speak a second language. Extra bonus points if that's French, German, Spanish, Dutch or Chinese.
      • You have excellent written communication skills
      • You're compassionate, and understand that all our users are amazing, even if they currently think you're an asshole
      • You're not afraid of getting your hands dirty in different areas of the business
      • You thrive on feedback, positive and negative, and are constantly working to be the best you can be
      • You're happiest (and preferably have experience in) working remotely. Bonus points if you love to travel.
      • You have right to work in the UK (if you want to be officially employed) or you live literally anywhere else and are happy taking care of your own taxes (you'll be retained as a full-time consultant)
      • You have a personality and you're not afraid to show it. 🦄✨
      • You have a passion for helping customers, and are driven to help them succeed.

      About HelpDocs

      • You'll be working a lot with our current Customer Education Lead and the founders (we're pretty awesome, so that's a perk 😇).
      • We're bootstrapped, profitable and remote. You'll get to learn how all that works.
      • Transparent internal metrics and goals. We'll share (nearly) everything with you from day 1.
      • The whole team is friendly, approachable, and inclusive to all.
      • 1-2 team retreats a year. We're currently planning our fourth team retreat for January 2020. We've had retreats in Madrid, Panama and Bangkok so far.
      • We'll provide whatever software & equipment you need to do your job successfully
      • Flexible vacation policy. Technically we offer 28 days to all employees, but we're not counting. If you need time, take it. Then come back and do great work. 💪

      Final notes

      If you're amazing at the role, there's room to grow in your existing role, in Customer Education in general, or move to another role entirely. We're pretty flexible.

      We're looking for someone to start as soon as possible. If you're a good fit we'll get back to you within a few weeks to schedule a chat on Slack (or team chat software).

    • Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, Verizon, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.co


      We are seeking talented, technically savvy writers who can help our users understand how to implement and deploy search-centric solutions. As a writer at Elastic, you could contribute to:


      Elasticsearch - Put your knowledge of distributed systems, REST APIs, and application development to work writing about the search and analytics engine and language clients that lie at the heart of the Elastic Stack.

      Elastic Stack Features - Help users learn how to automatically detect data anomalies, discover connections in their data, and secure, manage, and monitor their Elastic Stack deployments.

      Elastic Cloud and Elastic Cloud Enterprise - Build welcoming content that makes it easy for customers to use our hosted services and solutions or orchestrate their own multi-cluster deployments.

      Observability - Create reference and UX documentation for a suite of observability products that help users gain insight into the health of their infrastructure.

      Code Search - Help developers see insights beyond the objects, functions, variables, and constants that make up their codebase.

      Members of our doc guild are embedded with their engineering teams and help shape the evolution of our products and services. We care deeply about giving you ownership of what you’re working on. We believe Elastic achieves greatness when you are free to pursue your ideas and are surrounded and challenged by your peers. You are empowered to comment on anything, regardless of your role.

      Does this sound like your kind of gig? Check out our docs, install and tinker with the products that interest you, and think about where you might fit in. Then, show us your writing chops. Tell us why you're interested and what you can bring to the role. Upload relevant writing samples, or provide links to your portfolio, GitHub contributions, or other publicly-available content with your application.

      Writers at Elastic:

      • Work side-by-side with Elastic engineers, product marketing, support, and your fellow writers to document new features, improve our existing content, and help users succeed with the entire stack.

      • Follow Elastic's git-based software development process. Being comfortable using git and GitHub is essential.

      • Review and edit documentation changes contributed by other Elasticians and our open source communities.

      • Collaborate with other content creators at Elastic from Marketing, Support, Education, and beyond to help tell a consistent Elastic story.

      We want to hear from you if you have:

      • A willingness to wear a variety of hats, a desire to learn new things, and the drive to figure things out.

      • 2+ years in a content development role that included writing for developers or those responsible for deploying and managing complex systems. You have written a significant amount of relevant content. Some of our open opportunities involve working more autonomously and require more experience.

      • Experience writing customer-facing software documentation. You understand the craft of technical writing and how it differs from other types of writing.

      • Authored content in a lightweight mark-up language such as Markdown, Asciidoc, or Wikitext.

      You should also be:

      • Familiar with modern web development and technologies used to build applications.

      • Comfortable reading code in one or more languages.

      • Happy working from the command line and able to write basic scripts and examples.

    • Collage.com (US only)
      Yesterday

      About Collage.com

      Collage.com’s mission is to make custom products easy for everyone, by creating fantastic software and providing excellent customer service. Collage.com is a 100% employee-owned, profitable, bootstrapped company with about 50 employees that has rapidly grown from $4 to $38 million in annual revenue since 2013.  We sell an expanding variety of photo and home products, including photo blankets, photo books, canvases, pillows, and more. Collage.com has appeared more than a dozen times on ABC’s “Good Morning America” and three times on “The View.” We’ve also appeared multiple times on the “TODAY Show,” along with mentions in BuzzFeed, Mashable, AARP: The Magazine, the Associated Press, and more. We are seeking ambitious, nice individuals to join us in our quest to bring great custom products to the world.  Learn more about working at Collage.com.

      We’re 100% remote

      Collage.com is a 100% remote company, with employees working together in states across the country. Last year, our remote work culture was profiled in a case study by the Harvard Business School (we are the first all-remote company they profiled). The entire company meets together in person twice a year (all expenses paid) to get to know each other and work on strategy. Learn more in an op-ed our co-founder Kevin Borders wrote for MLive.com.

      The Role

      We are seeking a senior data scientist to lead us in making optimal, data-driven decisions throughout the company.  You will work collaboratively with internal stakeholders to communicate findings, answer business questions, improve existing processes and innovate new solutions. You will bring a rigorous approach to validating assumptions, generating hypotheses, and the design, analysis, and iteration of experiments. Your will focus on driving and optimizing marketing strategies, but will also be flexible enough to support analytics needs across other areas in the company including product, e-commerce, and customer service as needed. The ideal candidate will be highly self-motivated and inquisitive, with strong analytical skills, extreme attention to detail and a passion for using data to drive business growth.

      Responsibilities

      • Partner with marketing team to design and analyze experiments to optimize pricing, up-sells, ad copy, etc.

      • Apply segmentation and modeling methodology to improve marketing campaigns, email lists, and provide insight into our user base.

      • Collaborate on user experience funnel and attribution modeling to identify how users interact with our site through different marketing channels and improve retention and conversion.

      • Design, develop, and maintain robust and scalable solutions, reports, dashboards, etc. that will support our internal stakeholders’ ongoing and ad-hoc needs.

      • Work with internal stakeholders in various areas to correctly frame and answer high-level, open-ended business questions.

      • Verify and validate the accuracy of data, documentation, processes, and conclusions.

      Qualifications

      • BA/BS, MA/MS and/or PhD in a relevant quantitative field or equivalent experience

      • 8+ years relevant experience is preferred but we are open-minded and are more interested in the quality of experience than the years of experience

      • Strong statistical knowledge and understanding of A/B test design and analysis

      • Experience with causal inference methods and/or machine learning preferred

      • Experience retrieving data from SQL databases (we use MySQL and Redshift), and manipulating and analyzing data using complex SQL queries or computing languages such as R or Python

      • Advanced spreadsheet skills for manipulating, analyzing, and presenting data (eg. nested formulas and functions, pivot tables, formatting, parsing, etc.)

      • Experience with Google Analytics and digital advertising tracking, measurement, and metrics

      • Superb written and verbal communication skills

      • Excellent ability to visualize data and communicate conclusions to stakeholders of all levels

      Benefits and Perks

      • Collage.com pays 100% of the premium for full health, vision and dental insurance coverage for you and your family in a high-quality Blue Cross Blue Shield PPO plan.

      • Flexible day-to-day schedule and generous vacation policy: work hard and take vacation when you need it.

      • We’ll pay for any computer and home office equipment (within reason) that will help you work.

      • We offer all full-time employees a Vanguard 401(k) retirement plan, with Collage.com matching employee contributions.

      • Home Internet reimbursement.

      • Paid travel to conferences and meetings.

      • $3,000 / year in free Collage.com products, and employee discount for friends and family.

    • 2 days ago

      You’ve already earned your stripes as a Learning Designer in the digital learning world and are ready to leverage your extensive experience to consult with clients at a more senior level. You relish the opportunity to identify and clarify their requirements, and love nothing more than shaping engaging, creative solutions. You embody what collaboration stands for, and work alongside other creatives to ensure that our digital experiences wholly engage learners. You have a natural flare for inspiring confidence and an ability to deliver on your ideas, which in turn encourages our clients to work with us again and again. You are generous with your knowledge and time and really enjoy seeing others grow from your guidance, coaching and mentoring along the way.

      At Sponge, we’re not shy about our aspiration to be the most creative digital learning partner out there. We are incredibly ambitious for our clients, we care about their learners and we pride ourselves on finding smart ways to make innovative work that exceeds their expectations.  If you are seeking a role where you can bring your refined talents and next level creativity to make a real difference for clients and colleagues, then we would love to hear from you. 

      We're looking for people who can:

      • Lead on our seriously creative Learning Design vision and approach for complex projects

      • Investigate and implement ever new ways of driving learning impact

      • Take ownership of the quality of the Learning Design for the duration of the project

      • Critically analyse a situation and suggest appropriate paths to resolution

      • Roll up their sleeves to work collaboratively with the whole team

      • Be decisive yet collaborative in driving change

      • Support the development of others through knowledge sharing, coaching and mentoring

      Desired skills and attributes: 

      • Extensive digital learning design experience

      • Experience and confidence working with large-scale global brands

      • Strong commercial ability and awareness

      • Ability to think creatively and communicate ideas in an inspiring way

      • Curious, interested and digitally versatile

      • Brave, comfortable with ambiguity and open to driving change

      • Confident and trusted client-facing partner

      • Organised, delivering consistently and collaboratively under pressure

      In return you will join a forward-thinking company focused on success and growth. We’re a talented, committed team with a big challenge, a determined attitude and a supportive environment. You’ll not only receive great benefits and a competitive salary, you’ll be part of a company that’s seriously creative, and really going places.

      If you’ve read this far then please keep going… apply today for an exciting, rewarding career at Sponge.

    • The Technical Project Manager/Online Campaigner is a technical generalist with strong project management, product development, UI/UX expertise and campaigning skills. Duties include supporting weekly online campaigns, training of campaigners in use of our online platform, monitoring email deliverability, technical documentation, tracking and managing small software development projects, and carrying out smaller discrete tech projects such as building web pages or leading the creation of innovative new product.

      Specific responsibilities include:

      • Suggest creative and efficient technological solutions for specific campaigning needs

      • Facilitate communications among non-technical staff, developers, DBAs, system administrators and management to execute those tech solutions

      • Carry out support processes, e.g. help desk, software testing, data reporting

      • Research new technologies and recommend how/if to integrate with Avaaz technology platform

      • Participate in day-to-day tech work related to Avaaz campaigning, including web design, email deliverability, testing, analytics, optimization, quality assurance testing, training, and support

      • Participate in the core Avaaz campaigning workflow -- suggesting, writing and building email alerts and action pages.

      • Design and implement delightfully usable products and improve existing products.

      • Train and mentor other staff in UI Design best practices and principles

      QUALIFICATIONS

      Required

      • Strong communicator in English

      • Competency in modern HTML, CSS, and JS best practices and familiarity with one or more common frameworks like jQuery and Bootstrap

      • Intermediate or better web client-side debugging skills

      • Strong, demonstrable mobile and desktop expertise in UI Design, including interface design and layout, visual design, and interaction design.   

      • Detail-oriented without paralyzing perfectionism

      • Project and product management experience

      • Communication skills with both technical and non-technical colleagues; natural teacher

      • Strong culture match for Avaaz and affinity for globalist online grassroots campaigning

      Preferred

      • Ability to read and write SQL queries of moderate complexity

      • Experience integrating 3rd party services using APIs

      • Passion for troubleshooting and diagnosing tough technical issues

      Location

      This position is based in or around the EU timezones. Avaaz is a virtual organization, with most of our work done over email and Skype. Our staff are based in cities all over the world and meet at team retreats twice per year. Avaaz covers office costs, either to establish a home office or to rent one, and we support staff to house themselves in large partner organizations of Avaaz when preferred.

      Compensation and Benefits

      Salary varies with experience, but is highly competitive with leading nongovernmental organisations. Benefits also range with location, but include 5 weeks paid vacation per year.

    • Redox (US only)
      4 days ago

      At Redox, we are building the ubiquitous platform for healthcare data exchange, used by today’s most innovative healthcare technology vendors and the nation’s leading healthcare organizations. Our purpose is to reduce the friction of technology adoption in healthcare. 

      The Knowledge Manager will recognize what Redoxers know, don’t know and need to know. They will ensure information is organized, housed and delivered systematically to the appropriate people. As a cultural champion, the Knowledge Manager will work closely with cross-functional teams, developing an expertise in current and future state processes and the information needs of each team. Utilizing their previous experience in a scaling organization, this person will establish, guide and lead Redox's Knowledge Management program.

      Responsibilities

      • Develop and own the Redox Knowledge Management strategy and program.

      • Implement the action plan, incorporating and managing: agreed benchmarks/ standards, capture of explicit and tacit knowledge and information, skills and knowledge transfer and measures and controls.

      • Continually assess the sustainability of and review and modify the knowledge management process and framework.

      • Own, implement, and support a Knowledge Management technology stack.

      • Formulate ways to communicate and approaches knowledge transfer. Drive engagement and adoption of Knowledge Management throughout the organization, coordinating and partnering with the knowledge champions within each team.

      • Perform exercises and simulations to educate the company and drive engagement/adoption of knowledge management.

      • Evaluate and prioritize organizational knowledge requirements, gaps, and risks based on evidence. Identify main priorities.

      • Develop, track, and report on key metrics related to Knowledge Management to measure impact and adoption.

      • Lead the organization towards a shared mindset and understanding of knowledge management.

      Requirements

      • Owned or developed a successful knowledge management program at scale.

      • Experience in a cross functional, high growth environment.

      • Worked with the latest Knowledge Management cloud software.

      • Proven experience with business process improvement and content management initiatives.

      • Ability to stimulate change in the organization.

      • Experience supporting a large team of individuals of all levels of responsibility and with varying skills.

      • Ability to identify and respond to changing priorities over time.

      • Critical and analytical thinking abilities with great attention to detail.

      • Excellent communication and interpersonal skills with the initiative and confidence to back their own judgment.

      • Problem solving skills and solution implementation.

      • Researching skills competence with ability to identify best practice approach.

      • Ability to lead teams, create presentations and facilitate brainstorming sessions and workshops.

      • Qualified in Information and Knowledge Management, preferably with a certification and a thorough understanding of the KCS methodology.

      • Previous experience in managing complex projects, preferably using Lean or Agile PM approaches.

    • Aurity (Europe)
      5 days ago

      RESPONSIBILITIES:

      • Guide, coach and motivate the team with the goal of increasing productivity

      • Passionate about Scrum, Kanban, Lean Thinking, Lean Startup, eXtreme Programming, SAFe, LeSS, etc. 

      • Organize and lead Scrum ceremonies

      • Communicated with main stakeholders 

      • Oversee and manage scope, timeline, quality, goals and deliverables that support business goals

      • Monitor schedule and cost performance

      • Identify key KPIs

      • Prepare and present reports on the progress and success

      QUALIFICATIONS:

      • 1-2 years of experience as a Scrum Master or similar role

      • Bachelor degree in Computer Science, Information Technology or related field 

      • 1-2 years of experience playing the ScrumMaster role for a software development team

      • Certified ScrumMaster (CSM), Certified Scrum Professional (CSP) or Certified Product Owner (CSPO)

      • 1-2 years of experience with agile practices, patterns and techniques 

      • 1-2 years of experience in Agile techniques such as User Stories, ATDD, TDD, BDD, Continuous Integration, Continuous Ting skills

      • Team player

      • Good time-management skills

      • Great interpersonal and communication skills

      • Testing, Pairing, Automated Testing, Agile Games etc.

      • A sense of ownership and pride in your performance and its impact on the company’s success

      • Critical thinker and problem-solver

      • LOCATION: EUROPE

      BENEFITS: 

      • Work with multicultural team. 

      • 100% remote work.

      • Working on very interesting projects for e.g. blockchain etc.

      • Opportunity to grow as a SCRUM MASTER.

      • Tropical destination Hacker House- every 6-8 months. It is an opportunity to meet the team work together and have fun!

      • Attractive salary.

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