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  • Software Dev (143)

    • backendbig datasql
      4 days ago

      REQUIREMENTS


      * B.S. in Computer Science or equivalent experience followed by 5+ years work experience in using SQL and databases in a business environment

      * Expertise in Data Visualization

      * Experience with LookML (Looker) will be an advantage

      * Deep experience in the latest libraries and programming techniques

      * Familiar with SQL/NoSQL databases like MongoDB and their declarative query languages

      * Knowledge in using BI Analytics and related technologies


      WHO YOU ARE


      * You have accomplishments that showcase your capabilities by their success and technical depth.

      * You own new features from idea to completion.

      * Work well with a core team to design and execute major new features.

      * Enjoy contributing to a fast moving exciting project

      * Strong communicator and fluent in English with excellent written and verbal communication skills.

      * Thrive and excel in our diverse, distributed and agile team environment


      Our Benefits
      We know that people do their best work when they’re taken care of. So we make sure to offer great benefits.

      • Competitive Vacation Package

      • Annual Financial Allowance for YOUR development

      • Flexible Family Leave

      • Clevertech Gives Back Program

      • Clevertech U (Leadership Program, Habit Building, New Skills Training)

      • Clevertech Swag

      • Strong Clevertech Community



      How We Work
      Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation.

      True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership.

      We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new.

      The result? We produce meaningful work


      Getting Hired
      We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech.

      Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.


      Want to learn more about Clevertech and the team? Check out clevertech.careers.

      Clevertech Culture Video


      Apply
    • Front End Developer
      Chili Piper, Inc.
      google platformkubernetesreact js
      2 weeks ago

      Chili Piper is seeking talented, motivated engineers to join our fully remote team building interactive data applications. As a part of growing front-end team, you will work with designers to constantly improving our users’ experience. You will also collaborate with others throughout our organization and technology stack to build products that are revolutionizing the way our clients achieve their business goals.


      On the front-end team, we feel strongly about developing solutions that are both technically and aesthetically sound. We invite you to bring your experience and perspective to conversations about the future growth of our applications and environment. We work closely together, with a healthy and non-combative review process aimed at improving code as well as developing each other’s skills. In short, we strive to write solid, thoroughly tested, and readable code; and we are seeking a new contributor to our already highly effective team.


      Responsibilities


      ● Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.


      ● Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.


      ● Develop applications in languages including React JS


      ● Demonstrate the ability to adapt and work with team members of various experience level.


      ● Translating designs and wireframes into high quality code


      Skills


      ● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model


      ● Thorough understanding of React.js and its core principles (2+ years of work experience with React)


      ● Experience with popular React.js workflows (such as Flux or Redux)


      ● Familiarity with newer specifications of EcmaScript


      ● Experience with data structure libraries (e.g., Immutable.js)


      ● Knowledge of isomorphic React is a plus


      ● Familiarity with RESTful APIs


      ● Knowledge of modern authorization mechanisms, such as JSON Web Token


      ● Familiarity with modern front-end build pipelines and tools


      ● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.


      ● Ability to understand business requirements and translate them into technical requirements


      ● A knack for benchmarking and optimization



      To apply, send your resume/CV to Santiago Arias - [email protected]

      Apply
    • htmlweb dev
      2 weeks ago
      At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live. We're a multidisciplinary, fully remote team that's passionate about creating products, like Todoist and Twist, that improve people's lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made. When you become a Doister, you’re not only joining a global, remote-first company, but a team of 60+ people who value:
      • Feeling empowered to achieve their ambitions
      • Inclusivity, open-mindedness, and diversity
      • The wellbeing of their teammates and the people around them
      • Making long-term, high-impact decisions, even if they’re harder
      We invite you to visit our blog to learn more about us, our values, and how we work. Your role As a web developer at Doist, you'll be the technical lead on some of the company's key projects, working closely with the marketing, design, front-end and back-end development teams every step of the way from strategy, planning, and design to implementation, testing, and optimization. This role is for a self-starter who's excited to build and maintain internal projects from end to end, optimize existing channels and explore new possibilities for engaging and growing our different communities.

      Requirements

      About you:
      • You have 3+ years of experience in web development.
      • You have a solid foundation of front-end development fundamentals (HTML5/CSS3/ES6) and enjoy turning design specs into pixel perfect UIs.
      • You're proficient in responsive design, smooth web animations, and email development.
      • You have experience working with back-end stacks and database systems. You're comfortable building simple web services from scratch.
      • You have experience with analytics and A/B testing tools and workflows. You're able to analyze data as part of your process to inform further optimization.
      • You sweat the details, but also know when to move on. You have a knack for developing reusable processes and frameworks that shorten implementation time and ensure quality.
      • You don't wait around for someone to tell you what to do, and you wouldn't want to anyway. You have ideas for how to improve and expand efforts and are proactive enough to see those ideas through to implementation.
      • Bonus points if you have technical SEO experience.

      Benefits

      We're bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We've built a benefits package that invests in our employee's long-term personal and professional growth and well-being. Here's a sample of what that includes:
      • Work-Life balance. That means 8 hours of work, 5 days each week (for a total of 40 hours) because the time you spend outside of work is just as important as the time you spend working.
      • Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).
      • Generous paid vacation. 40 days of paid time off to use however you like (vacation, national holidays, etc.).  
      • Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.
      • Education stipend. You'll have a monthly budget to buy books, courses, and other resources you need to continue learning and developing.
      • Competitive compensation.
      • And much more!
      Apply
    • React Developer
      CleverTech
      javascriptreactredux
      3 weeks ago

      Clevertech is a leading consultancy that is on a mission to build transformational digital solutions for the world's most innovative organizations. Enterprise companies turn to Clevertech to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. By partnering with Clevertech these companies are propelling forward and changing their industries, business models and more.

      Based in New York City with fully remote development teams, Clevertech has built core product offerings for clients whose value was revealed in transactions valued in excess of $100 million. 

      The problems we solve everyday are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. We are hiring team members who are passionate and energized by the vision of empowering our customers in a complex industry through technology, data and a deep understanding of client concerns. In order to grasp the scale of problems we face, ideally you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries.

      What you'll do:

      * Collaborate with our team in every stage of a product's lifecycle; from planning to delivery

      * Create clean, modern, testable, well-documented code

      * Work within an Agile team in CI/CD environment with modern JavaScript technologies to develop complex web applications

      * Confidently communicate daily with clients to understand and deliver technical requirements

      * Manage your own workflow to meet the deadlines which you will have set with your team to ensure success

      What is Required:

      * 5 years experience with JavaScript (React, Redux in the last 3 years)

      * Bachelor's or Master's degree in Computer Science or similar technical discipline

      * Database skills - You understand the use cases for relational and non-relational data, you've implemented code against several different database platforms.

      * Strong communicator and fluent in English with excellent written and verbal communication skills.

      * Strong understanding of the agile software development process

      * Excited by ambiguity and rapid changes common in early-stage product development

      Our Benefits We know that people do their best work when they're taken care of. So we make sure to offer great benefits.

      • Competitive Vacation Package
      • Annual Financial Allowance for YOUR development
      • Flexible Family Leave
      • Clevertech Gives Back Program
      • Clevertech U (Leadership Program, Habit Building, New Skills Training)
      • Clevertech Swag
      • Strong Clevertech Community

      How We Work Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation. True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership. We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new. The result? We produce meaningful work

      Getting Hired We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech. Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.

      Want to learn more about Clevertech and the team? Check out clevertech.careers.

      Clevertech Culture Video

      Apply
    • Open Source Engineer
      NPM (US timezone)
      javascriptopen source
      Today
      Who We Are

      npm is the world’s largest software repository, with 11 million users and over 15 billion software package downloads every month. We maintain hundreds of open source modules, among those the npm CLI, one of the most active projects on Github. In order to ensure that the millions of users of our software can find the support they need to be successful we are cultivating a community of javascript developers.
      Our challenges extend beyond simply writing code or engineering software. We need you to help us grow our software, grow our users as engineers, and help turn our users into contributors.
      What You'll Do

      Do you have a passion for making your fellow developers' lives better? Do you want to have an impact on the daily lives of millions of engineers? Do you want to be on a team that cares deeply about the success and welfare of the contributors to their projects? If yes, this role could be an excellent fit for you.
      In this role you will…
      *  mentor members of our community in providing contributions to our projects and the javascript community as a whole
      *  introduce new features that have either been proposed by internal product management or via our public RFC system
      *  support and advocate for npm's open source community and communicate with them through npm.community and other public  venues
      *  organize our bi-weekly releases
      *  maintain and further improve the codebase of the CLI to make it even more stable and easy to change
      What We Value

      Our team values stability, communication, action, sustainability, empathy, and reflection. We work collaboratively to find the best solutions to problems. We write and speak constantly about our work, both to improve our own thinking about it and to communicate with one another and our users. Because the team is small, we also value creativity, and continual process improvements. Your work at npm will make every JavaScript developer in the world faster and happier.
      Our Code of Conduct

      npm exists to facilitate sharing code, by making it easy for JavaScript module developers to publish and distribute packages.npm is a piece of technology, but more importantly, it is a community.We believe that our mission is best served in an environment that is friendly, safe, and accepting; free from intimidation or harassment. We do not tolerate abusive behavior.See our unabridged code of conduct [here](https://www.npmjs.com/policies/conduct).
      Why you should join

      In joining the npm team, you'll become an important part of a small but dedicated engineering team. We strive to provide a sensible working environment that doesn't ask for or encourage habitual overtime and we offer flexibility in schedule. We have a progressive parental leave policy and vacation time is not just encouraged, but celebrated and enforced. We also understand that healthy schedules lead to better outcomes.
      We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups — women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, and people from low-income families.
      Where We Can Hire

      Our headquarters are in Oakland, California. We are hiring humans from around the globe. We can best support you if you can overlap with US time zones. If you have experience working remotely, so do we. We cannot currently sponsor new work visas other than TN-1s, but we can transfer existing H-1Bs. 
      Apply
    • fullstacknode.jsreact js
      Today
      Mothership engineering team is working towards Exchange product release. You have an excellent opportunity to jump on-board and join us on this exciting journey. Here is the portrait of a person we’re looking for.

      You agree that JavaScript has won the war, at least for now. It’s your favorite tool, and you mastered it while making apps and web servers for years. Your favorite front-end framework is React.js. You can use it in different variations depending on a task and a project size. You are an expert in node.js. You know it’s architecture, and you don’t hesitate to use a profiler to improve the performance of a service. You’re following best development practices. Your code is nice and clean, and you can be on the same page with your teammates about this.

      You passed through times of manual deployments and now enjoy the era of Docker containers. However, you prefer to be serverless. Although you can spin up any services and self-manage them, you're more happy with using managed cloud solutions. You love Firebase. You can tell us at least a couple of stories how did it help you to solve a business problem in hours instead of days and weeks. You’re not trying to dump QA responsibility on someone else. You agree that testing is a developer’s responsibility. You are proud of your typical above 95% test coverage. You can organize CI/CD flow and push a constant stream of features and patches to a staging environment, then to the production.

      We are all constantly learning, but that’s not your first reason for joining us. You come here, first and foremost, to add another solid mark in your track record of successful projects. You listen to business needs and can evaluate priorities. You don’t want to be micromanaged. You are feature and delivery oriented. You are keen to make a great product. If all the above is about you, please double check the requirements and responsibilities below, add your cover letter and apply.

      Requirements

      * Five years of production experience in apps and web servers development;
      * Expert knowledge in node.js and react.js;
      * Confident UI development with HTML and CSS;
      * A track record of projects built with Firebase and other serverless tools;
      * Experience building scalable APIs which is able to handle high-volume traffic;
      * Experience working in a startup environment;
      * A strong team player with excellent communication skills;
      * Ability to hack things together quickly;

      Responsibilities

      * Improve, add new features and build new software solutions for Mothership;
      * Design and implement APIs to integrate Mothership’s products with internal and external services;
      * Optimize development process by bringing best practices and improving CI/CD pipeline;

      * Own and deliver maintainable, well-tested code. 
      Apply
    • Software Engineer
      Reaction Commerce (US or EU timezones)
      product manager
      Yesterday
      Reaction Commerce is the fastest-growing open source commerce management platform used by modern retailers and our vision is to connect the world through open commerce.

      As our platform grows, so must our team. We’re currently looking for a Software Engineer with experience shipping production software to join us.
      We're a distributed, diverse, and growing team currently spread across four continents. While we have a small office in Santa Monica, CA, all of our positions are remote roles. Everyone is welcome to visit and work from our office, but it's not required. Although we are remote first, we appreciate quality time with our co-workers, so we meet in person once a year for our annual All Hands.

      About this Role:

      You'll remotely work with a team of engineers within our distributed engineering team to:
      * Build intuitive UIs for retailers and merchandisers
      * Define patterns for extending or augmenting storefront and operator UIs
      * Engineer methods for securing core and custom GraphQL APIs
      * Increase accessibility of all our applications
      * Improve tooling for building and shipping new UI components, storefronts, and operator tools
      * Improve performance, reduce page weight/cost, and decrease load times for our storefront and operator UIs

      About You:

      * You have developed and supported software systems in a production environment.
      * You see the value in reviewing and documenting code, pair programming and get excited about improving tools and processes.
      * You love being a mentor and compassionately teach patterns and best practices to engineers on your team.
      * You actively seek and appreciate the input of peers, designers, infrastructure engineers, and product owners.
      * You're comfortable working remotely and believe in the value of distributed teams.
      * You believe in building an inclusive community with and for your co-workers.

      About Our Stack:

      * React and Apollo GraphQL on the client
      * Node with some services in Clojure on the server
      * GraphQL API
      * MongoDB for most application data.
      * Apache Kafka for modeling both streams and tables.
      * Elasticsearch
      * Docker and Kubernetes on Amazon Web Services
      Do you want to know more about what our team is working on and how you might be able to help? You should apply!

      More about Reaction:

      We offer 100% coverage for medical, dental, and vision insurance, and up to 50% coverage for dependents. In addition, we offer a 401K, and U.S. employees benefit from 12 weeks of parental leave. We aim to offer the same benefits to everyone across the globe, but some of these may vary based on location and local laws. All remote employees are offered a budget for an ergonomic chair and standing desk at home.
      We discourage our team members from working unreasonable hours, beyond the typical 40 hours per week. And it's important that we take time off and recharge when necessary, that's why we have a minimum vacation policy that encourages us to take a minimum of 15 vacation days per year. We also value continuous improvement with a monthly learning stipend, so there are plenty of opportunities to learn new subjects or hone existing skills.

      We believe in good documentation and proactive communication. Inclusivity is a priority of everyone on our team. Read more about our team values and our operating principles in this blog post. 
      Apply
    • Android Developer
      Decagames
      androidmobile
      Yesterday

      As an Android Engineer at DECA Games, you have Android development experience and best of class

      engineering skills. In collaboration with both internal and external partners, you will be a core contributor working on game features from beginning to end in a critical role.

      Requirements

      * At least 4 years of industry experience.

      * Shipped at least 1 Android mobile/social games.

      Skills Requirements

      * Expert in C++, JAVA, Kotlin, Cocos2d-X (nice to have)

      * Extensive experience with building, releasing Android Apps

      * Extensive experience working with internal and externally developed code

      * Extensive experience with self-testing to minimize and fix issues

      * Strong Documentation / Presentation / Communication skills

      * Strong problem solving / debugging skills

      * Ability to work unsupervised

      Apply
    • fullstackweb dev
      2 days ago
      US citizen or ability to work in the United States without sponsorship

      TL;DR: Why Consider This Position?

      * We have a commitment to transparency and offer a "no surprises experience" throughout the interview and hiring process.
      * We practice and preach sound development practices. You are likely to learn and grow as a developer while working here.
      * Our pay and benefits will be somewhere between good and great, depending on what you are used to and where you live (see below for specifics).
      * You will have the option of working from home or our office, whatever suits you best. Let's make the most of our time and minimize commuting when not necessary.
      * We have a no-drama office policy. We value and cultivate enjoyable working relationships among team members.
      * We emphasize work/life balance and adopt policies that make sure our people don't get burnt out. For instance, our PTO/Vacation policies are designed so that you actually use them.
      * A commitment to Agile Principles while not being enslaved to any particular methodology.
      * You like building full stack web applications with technologies like Python, React, SQL, etc.
      * You are committed to automated testing of all the software you write (our apps typically have 92%+ test coverage).
      * You recognize that there is a lot of idealism in the software development community and are not disenchanted with the the day-to-day realities of programming.
      * You like working independently but can contribute to a team as needed
      * If you apply, we will give you a yay or nay response. No black holes here!


      The position we have open is for a Senior Developer.  Senior Developers usually have 6-10 years relevant experience and meet the following requirements:
      1. Technical Skills
          * Are able to write modular, well-tested, and maintainable code
          * Know at least two software development domains (SQL, Front-End, Back-End) really well and are capable of radiating that knowledge to our team and beyond
          * Are able to work on multiple projects as needed
      2. Leadership
          * Leads the design for customer projects with feedback from other engineers
          * Proposes new ideas for improving the development team, customer projects, and/or our tech stack
          * Adheres to and promotes our development culture and mission
          * For Team Leads (see below): invests in other team members to see that they are growing as individuals and to facilitate productivity within our team.
      3. Code quality
          * Leaves code in substantially better shape than before
          * Fixes bugs/regressions quickly
          * Monitors overall code quality/build failures
          * Creates tests religiously and makes sure the rest of the team is doing the same
          * Proactively identifies and reduces technical debt
          * Proactively defines and solves important architectural issues that may hinder development
      4. Communication
          * Provides thorough and timely code feedback for peers
          * Able to communicate clearly on technical topics
          * Keeps issues up-to-date with progress
          * Helps guide other merge requests to completion
          * Helps with recruiting and interviewing
          * Is able to manage conversations directly with customer contacts when needed.
      5. Performance & Scalability
          * Excellent at writing production-ready code with little assistance
          * Able to write complex code that can scale with a significant number of users
          * Avoids premature optimization

      Leadership

      In addition to the leadership expectations noted above, some of our senior developers will also be involved in leading other developers and interacting with customers. We realize not every senior developer is as good with people as they are with code and that’s ok. We need and value individual contributors. But if you like and are good at interacting with people, we will have opportunities for you to lead teams and/or projects 

      US citizen or ability to work in the United States without sponsorship

      Apply
    • AWSpostgresqlpython
      2 days ago
      About Sourceress

      Our mission is to help people find work that matters. We believe that the world is better when people understand the opportunities available to them. Our human-assisted AI platform delivers great results to our customers (customer quote: "I'd have a panic attack if you guys stopped existing").

      Because of this, we raised $3.5M from OpenAI researchers and Lightspeed Venture Partners at one of the highest ever valuations coming out of YC. Our team has previously sold companies, published machine learning research, has Dropbox's former Chief of Staff, and hails from MIT, Google, Airbnb, McKinsey, etc.

      Help us create a world where all 7 billion people work at jobs that they love, do things that they’re great at, and work for companies that are solving meaningful problems.


      Responsibilities

        • Accelerate our engineering team with great internal tooling. These will range from scripts and linters to much larger projects that support debuggability and faster iteration at all stages, from prototyping to production.
        • Improve release processes and tooling.
        • Build a battery of stable, high quality, high impact automated tests 
        • Move code quality from "pretty good" to "great" throughout the code base.

      Requirements

        • Strong background in writing elegant code, prioritizing testability and reusability
        • Enjoys building tools to enable engineers to move faster
        • You understand the value of software craftsmanship
        • You are empathetic, thoughtful, impact-driven, and intellectually curious

      Stack

        • Type annotated Python 3 (django, scikit-learn, pytorch)
        • Typescript (react)
        • PostgreSQL
        • AWS 
      Apply
    • androidios
      3 days ago

      AI Incube, AI-driven company that is changing the way people park thru its parking availability prediction service (Parknav), is looking to add senior mobile developers to its team. 


      We're looking for both full-time, and contract developers to fill this position. We're primarily interested in Android (Java / Kotlin) developers who are also interested in doing some iOS (Swift) development, but opposite can also be the case - majority of the work will be with Android, however.


      We are 100% remote, so you can work from anywhere in the world as long as you have a decent internet connection, and will be available during American or European work hours. We will also pay for a co-working space of your choice if you'd like to work from the office. 


      Your Role:


      • Design, develop, configure, extend, troubleshoot, deploy and maintain our navigation SDK (Android, iOS) and data collection apps (Android). This is a very hands-on role. 

      • Quick learner - research and learn about new methodologies and applications, and apply what you've learned.

      Requirements:


      • Android and / or iOS expert

      • Have significant experience using either Google, Mapbox or Apple map SDKs

      • Have significant experience writing location-based apps

      • Independence

      • Fluent English speaker


      Compensation is very competitive within location of employment. 


      AI Incube is an equal-opportunity employer. We encourage all genders, demographic backgrounds, and orientations to apply. We foster a respectful and positive work and social atmosphere for all. We value quality and professionalism, and encourage learning and growth.

      Apply
    • Back-end Developer
      EmailOctopus
      AWSbackend
      3 days ago

      We’re looking for talented developers who want to be part of a young company in an exciting time of growth, and to help make EmailOctopus the preferred email platform for millions of users worldwide.

      About EmailOctopus

      Set up by two brothers in London in 2014, we’re a bootstrapped (and profitable!) startup with big ambitions to disrupt the email marketing industry. To date, our customers have sent over 3.5 billion emails and saved in excess of $100,000. Over the next few years, we’re looking to improve our platform, expand our feature set and significantly grow our customer base.

      We’re a friendly, personal team and we pride ourselves on delivering outstanding service to our users just as much as we do in building an amazing product. We’re a fully remote business, with the team spread across London, Manchester and Vancouver.

      The role

      As a developer at EmailOctopus, you’ll be helping maintain our existing platform as well as supporting our biggest project yet: switching from AWS-supported platform to a fully independent email service provider. Your skills will help us ensure that our platform is robust, tested and set up to succeed at scale, so we can keep reliably delivering billions of emails on behalf of our users.

      Your skills and experience

      We’re looking for developers who are quick to adapt to new technologies. You will have some or all of the skills below, but an appetite to learn is most valuable.


      * Strong experience in PHP and its web frameworks, such as Symfony/Laravel

      * Familiar with AWS and sysadmin

      * Experience in Redis/MySQL/BigQuery

      * Experience with Python

      * Comfortable with version control

      * Interested in developing highly scalable and robust web applications

      * Passionate about writing clean and maintainable code

      * Workable frontend/UX skills


      Benefits


      * Work from anywhere

      * The opportunity to be part of a small, growing team who will support you in your future career

      * Flexible working hours

      * £500 yearly learning budget

      * Free yoga

      Apply
    • DevOps Engineer
      Bevy Labs (US timezone)
      dockerkubernetespython
      3 days ago

      This position


      As a DevOps Engineer, you are embedded within an engineering team and have one foot in operations, the other in development. You care deeply about uptime, reliability and automation. You help your colleagues make product changes quickly and all of us deliver value to our clients faster. You do things like help get new services into production, ensure effective monitoring and alerting and help us grow our infrastructure platform to accommodate the demands of a growing client base, and so forth.

      You


      You will fit in well with us, if you:

      • Reside in North or South America. Yes, we are a distributed company, but since we are still small, we like to minimize the time zone spread within the team.

      • Are an excellent communicator. In our small team, English is the official language. You need to be able to articulate complex ideas efficiently and effectively. When people do not share an office, it is essential to pay extra attention to communication.

      • Have a solid technical background. You should have at least 5 years of professional experience and be able to point to a track record of caring about production systems with significant usage.

      • Feel at home with Google Cloud Platform (GCP), Amazon Web Services (AWS), Docker, Kubernetes, Jenkins, Linux and shell scripting. You have been working in current cloud-based environments (such as AWS or GCP), but you don’t feel tied to one platform and generally appreciate picking the “right tool for the job.”

      • Like to learn and strive to do so often. As a company we improve to the extent that our team does. It starts with each individual. Humility and an open mind help a lot.

      • Ideally know what it is like to work in distributed development teams, or better yet, thrive in them. It probably means you already know you don’t need a structured office environment with a manager who checks in on you once a day. Likewise, you know that you will do best from your home office.


      We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and the communities we serve.

      Principals only please.
      Apply
    • Solutions Engineer
      Motiion (USA)
      4 days ago
      Motiion is a technology and data company for the food industry. We believe in transparency, diversity, merit and fostering a culture of accountability, personal impact and career growth.
       
      As a member of the first solutions engineering team at Motiion you will have a unique opportunity to work with external clients and the development team at Motiion.  Your primary goal will be to understand the pain points of our clients and explore opportunities for how to solve them with Motiion technology.  In this role you will truly be working cross-functionally - engaging with product, engineering, business development and marketing.
       
      We have no particular requirements to seniority for this role, but you have worked as a technical solutions engineer or been a technical project manager in your past.  You have helped and assisted both external clients and internal clients and love to solve technical and non-technical challenges. You strive to find long-term solutions when you can, but can compromise when you have to.  You love getting to know new customers and learning the intricacies of their businesses. 
       

      Some signs of a great candidate:

        • Organized. Your calendar is always up to date and you’re rarely late to anything. No task you take on gets lost.
        • Deep technical understanding. This is not a programming position, but you might have been a developer at some point before you decided to be more customer focused. 
        • Patient.  Although you’re organized, you understand that our customers might not be. You know how to get people to get things done.
        • Performance recognized by your peers. Past colleagues would love to work with you again.
        • Starter and finisher. You often identify a problem, design a solution and bring it to a state of completion - alone or with collaborators. 
        • Work hard and smart. Your work ethic is unquestioned, and you know how to get things done so you can balance your work and personal life in a sustainable way.
        • Disciplined and reliable. We are a remote company and you enjoy the benefits of working remotely while consistently delivering what you have committed to. When you hit a snag, you communicate and reset expectations early.
        • Collaborative. You know that your team members’ perspectives will make your solutions better. Similarly, you use your strengths to make the team perform.
        • Appreciation of honest feedback. You know that the best way to learn and grow is through constructive feedback delivered kindly, but without unnecessary ambiguity. You feedback given to as an opportunity to get better and strive to do the same for others.
        • Analytical and practical mind. You strive for simple, precise solutions to complex problems. Complex solutions are only acceptable when absolutely needed.
      Why we are different
      Our main goals with Motiion are easy to explain: We want to build a company that we would like to enjoy spending the rest of our careers in, that has a positive impact on the world and that will outlast us. Achieving these goals will be challenging, but we know we can do it. Here’s why:
       
      A strong founder team
      We, the founders, have a proven track record of building successful companies from scratch. We will take all of the amazing and painful experiences of the past and apply them to create a company we all will be very proud of.
       
      Self-funded
      The founders have invested $10 million to allow us to focus on building technology and product the right way. Our eyes are on the goals of building a global technology platform. We are laser focused on customer needs, but will make product priorities based on our long-term goals, not short-term revenue.
       
      Remote-first
      We believe technology that enables remote work to be better than a corporate office setting is already here and the world of business is just about to catch up. Remote work certainly comes with drawbacks, but the strongly believe the advantages vastly outnumber the disadvantages. Speaking to dozens of experienced remote employees has shown us that the number one obstacle to building a successful remote workplace is doing it half-way by having some people be co-located and some remote. We want the same mode of collaboration for everyone and our team will be working remotely most of the time.
       
      This does not mean that you have to work from home all the time, or at all. Motiion will pay for co-working space if that’s what you prefer. We will also encourage team members that live in the same area to meet up and work together when it makes sense. We will also make sure we all meet regularly for real in-person interaction!
       
      Personal impact of collaborating individuals
      We have seen first-hand how corporate culture can devolve into empire building and reporting lines. Motiion will have great managers, but we recognize and value the skills of individual contributors. You can grow your career at Motiion doing the work you love and excel at. Your merit matters, not your title.
       
      Benefits
      We have top notch benefits, matching most of the large US tech companies, including 401k matching, excellent health insurance and a generous vacation policy.
      Apply
    • AWSpython
      5 days ago
      About Sourceress

      Our mission is to help people find work that matters. We believe that the world is better when people understand the opportunities available to them. Our human-assisted AI platform delivers great results to our customers (customer quote: "I'd have a panic attack if you guys stopped existing").

      Because of this, we raised $3.5M from OpenAI researchers and Lightspeed Venture Partners at one of the highest ever valuations coming out of YC. Our team has previously sold companies, published machine learning research, has Dropbox's former Chief of Staff, and hails from MIT, Google, Airbnb, McKinsey, etc.

      Help us create a world where all 7 billion people work at jobs that they love, do things that they’re great at, and work for companies that are solving meaningful problems.


      Responsibilities

        • Solve the most important problems facing the business (generally by writing software, but not always!)
        • Minimize the complexity of the software that we create and maintain.
        • Continually improve your own software engineering skills (whether via side projects, classes, or whatever else works for you)
        • Help develop our team of talented engineers by mentoring, collaborating on projects and providing detailed code / architecture reviews.

      Sample projects

        • For detail-oriented engineers that love to build beautiful and highly correct products: we have greenfield customer-facing product work. These users depend on and love Sourceress, and are eager to help improve the product and provide feedback to your work.
        • For engineers that love rapid prototyping and hate CSS: we have a variety of products for our highly-trained internal contracting team. These are critical to the magical feeling of our product and often require creative solutions and complex interfaces.
        • For engineers who love data, systems, and infrastructure: we're also building a distributed model training and model scoring system. Because we care about all of the candidates in the world, we run into quite interesting infrastructure scaling problems that most startups would not hit they were much larger. As a result, a relatively small number of engineers get to solve “large” infrastructure problems end-to-end.
        • For engineers interested in machine learning, we have a variety of interesting problems touching a huge variety of sub-fields: NLP, deep learning, interpretability, fairness, graph-based learning, entity resolution, and much more are all relevant to our work. Engineers without prior experience but interest in learning can and will be taught the relevant skills.
        • For those engineers who care about clean code, developer tooling and productivity: we pride ourselves on exceptional developer tooling, and are constantly investing in our internal tools. For example: we've created a method that that allows us to attach a debugger to any process that has encountered an unexpected exception, even in production. This tool (we call it the Platinum Debugger) eliminates the time-consuming and often difficult step of reproducing the bug for about 90% of our bugs, vastly improving our productivity.

      Requirements

        • 3+ years of software engineering experience.
        • You’re an effective executor. You understand both the value of shipping quickly and of software craftsmanship, and have the judgment to know when to apply each. You’re capable, focused, and productive.
        • You’re cognizant of the multi-year consequences of your decisions.
        • You’r dependable. You do high-quality work, on time.
        • You’re incredibly smart.

      Stack

        • Typescript (react)
        • Type-annotated Python 3 (django, scikit-learn, pytorch)
        • PostgreSQL
        • AWS 
      Apply
    • fullstackreact js
      6 days ago

      7 Cups’ mission is to empower every human to care for one another. Since graduating Y-Combinator in 2013, 7 Cups’ has significantly expanded access to emotional support and behavioral health. We are currently the largest mental health system in the world. Over 2 million people from almost every country on the planet (191/195) in 152 different languages use the platform each month. We are living in a world with an immense love deficit. Many of us are not receiving the love we need to reach our true potential and to truly thrive. We are solving this huge problem, and trying to change the stigma around mental health.

      7Cups is seeking a Full Stack Engineer, to join to our quickly growing team. You will build efficient programs and systems that best serve our users; work with other developers and product managers throughout the software development life cycle. This is a critical time for us as we recently won a multi million dollar contract with the state of California. We will be growing a lot over the next year. We're going to the next level as organization and our platform is also going to grow and evolve. It's an exciting time to be apart of the team.  

      What you’ll do:

      • Code and test software based upon software specifications and design
      • Analyze user needs and software requirements to determine feasibility of design within time and cost constraints
      • Troubleshoot and resolve issues in existing software
      • Analyze and study complex systems requirements
      • Prepare design documentation
      • Write and maintain technical documentation to describe program development, logic, coding, testing, changes, and corrections
      • Collaborate and communicate effectively with stakeholders throughout the organization

      What you bring:

      • 1-2 years of software developer experience
      • You love to code and do it for fun!
      • At least 6 months professional experience with React Native
      • Understanding of OOP, data structures, and algorithms. 
      • Experience with one or more of our core technologies React, Node.js, PHP
      • Creative, constructive problem solver
      • Diligent, persistent worker
      • Quick learner, collaborative, willing to question, eager to learn
      • BS or BA in CS or comparable degree.

      What you get:

      • Remote-first culture, work where you want
      • Built-in focus on professional development
      • Competitive compensation and opportunity for advancement through meritocracy
      • 100% medical, dental and vision coverage
      • Generous PTO policy promoting rest for mind/body/soul

      Equal Employment Opportunities at 7Cups:

      7Cups is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. 7Cups believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   

      Apply
    • Senior Full Stack Engineer
      Codelitt (US timezone)
      fullstackjavascriptreact js
      1 week ago

      Codelitt is looking for a Full Stack Developer with experience in HTML, CSS, and Javascript (React required) and a backend language (Ruby, Go, Python or .NET). Preferably you'll have a keen eye for the user interface, communicate well with designers, and with other engineers. You work well with others and friendly.

      While this is a remote position, there are often meetings at 9 a.m. ET. Something to take into consideration. Mountain Time, Central Time, or Eastern Time preferred. 

      REQUIREMENTS

      - Experience working and collaborating with teams

      - Experience in Linux and command line a must

      - Solid Javascript experience a must

      - Work with React

      - Experience with Functional programming is highly desirable

      - You know how to architect all components of a frontend project

      - You have experience reading API documentation and working with different endpoints to compose the desired effect

      - You know how to run projects through solid processes (things like code reviews, reviewing stories, planning)

      - Picks up new technologies quickly and efficiently

      - Uses Git effectively

      - Know how to create tests and why it's important

      - Knowledge of OOP and software design principles

      - Driven, ambitious, and interested in tech

      - Self-motivated

      - Acumen. You must be able to think of and judge multiple solutions for a problem and be able to reason between them.

      - You’re aware of how to build secure apps

      - You know how to optimize frontend load times, debug rendering issues, and overall provide a smooth experience to the user.

      - Knowledge of responsive frontends

      - You know C#, Ruby, Python or Go. IMPORTANT. You don't have to be an expert in backend tech, but you'll need to understand how to integrate with the backend guys.


      Additional Requirements-

      - You’ve practiced continuous integration

      - You've tinkered with Docker

      - Require JS/Webpack/Browserify is a bonus, too.

      - You’re interested in startups


      BENEFITS

      - Great mentorship and company culture 

      - Remote work

      - Challenging work and interesting projects

      - Healthcare benefits package

      - Fun office space in Wynwood (Miami - if you so choose

      Apply
    • Senior Software Engineer
      Massdrop (US)
      AWSnode.jsreact js
      1 week ago

      Massdrop Engineering is a small, fast-moving team dedicated to fundamentally changing the way enthusiast communities buy and interact online. We’re looking to grow our engineering team with a seasoned web developer who ideally has experience with React and Node.

      As a Senior Software Engineer you will be a key contributor to technology at Massdrop. You’ll have direct impact on the company by developing of some big and exciting projects. You’ll work closely with Engineering, Product, Design and Data teams deliver amazing experiences to our enthusiast communities as we grow and scale.

      Who You Are

      The ideal candidate should be strong in a majority of the bullet points below:

      • Have a history of strong technical ownership on past web development projects - were you the “go to” person to get something built/investigated/fixed?
      • Have knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
      • Able to deliver complex software projects on time and at high quality.
      • Understand the value of team processes and are able to help others abide by them.
      • Are comfortable providing development time estimates, both rough and detailed.
      • Have experience with “ops” work - able to resolve production breakages or emergencies while maintaining a cool head.
      • Have strong written and verbal communication - especially when interacting with other disciplines such as Product Management and Design.
      • Enjoy mentoring others.

      And proficient with most of:

      • React.js
      • Node.js
      • Redis
      • MySQL or other relational db
      • AWS or other cloud environment

      Who We Are

      Massdrop is community-driven commerce. We design products with input from our members and give them a place to connect, learn, and shop with people who share their interests.

      The engineering team contains of a number of seasoned developers who have scaled web apps beyond 10M daily active users. With our combined experiences we’ve distilled good practices and processes to ensure a healthy, sane, and efficient work environment. We’re all about quality engineering, not big egos; the best ideas win here.

      If this sounds like the right environment for you to continue your software engineering career, then please submit an application. We’d love to talk with you!

      Apply
    • Backend Engineer
      Sourceress
      AWSbackendpython
      1 week ago

      Our mission is to help people find work that matters. We believe that the world is better when people understand the opportunities available to them. Our human-assisted AI platform delivers great results to our customers (customer quote: "I'd have a panic attack if you guys stopped existing").

      Because of this, we raised $3.5M from OpenAI researchers and Lightspeed Venture Partners at one of the highest ever valuations coming out of YC. Our team has previously sold companies, published machine learning research, has Dropbox's former Chief of Staff, and hails from MIT, Google, Airbnb, McKinsey, etc.

      Help us create a world where all 7 billion people work at jobs that they love, do things that they’re great at, and work for companies that are solving meaningful problems.


      Responsibilities

        • Create product features that solve customer problems and make interacting with Sourceress a delightful experience.
        • Own projects from conception and design through testing and deployment.
        • Collaborate with product, design, and users to understand the requirements and determine what we should build.
        • Minimize the complexity of the software that you create and maintain.
        • Continually improve your own software engineering skills (whether via side projects, classes, or whatever else works for you)

      Sample projects

        • Create tools and interfaces for customers to integrate our service more tightly with their own recruiting workflow (whether that's in their browser, their inbox, or via our own interface that let's them quickly find and add candidates to their process).
        • Ensure that candidates have a great experience at each customer -- integrating into the application tracking system to ensure that no candidates are dropped, flagging high priority candidates for the customer that need action right now, and allowing customers to see metrics about their recruiting funnel so they can improve the experience themselves.
        • Give customers visibility into, and control over, the entire product and recruiting process -- it currently operates mostly as a black box, and exposing the options already present in the system will make customers feel more in control and even happier about the product experience.

      Requirements

        • 3+ years of back end software engineering experience.
        • Strong software engineering skills.
        • Understand both the value of shipping quickly and of software craftsmanship, and have the judgment to know when to apply each.
        • Highly focused and productive.
        • Empathetic, thoughtful, and impact-oriented.
        • Enjoy designing, building, and shipping projects independently.

      Stack

        • Type-annotated Python 3 (django, scikit-learn, pytorch)
        • Typescript (react)
        • Postgresql
        • AWS
      Apply
    • fullstackruby
      1 week ago

      Fleetio is a modern software platform that helps thousands of organizations around the world manage a fleet. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We're looking for a Senior Full Stack Rails Engineer to join our growing engineering team of 9 and help us build amazing features.


      WHAT YOU’LL BE DOING

      Your work will be heavily focused toward high level, high impact areas. You’ll work closely with Product Managers and Designers to plan, design, and implement some of our more complex features while keeping our UI fresh and modern. You’ll have a strong voice in the development and planning processes, so past senior level experience is key.

      We work in weekly sprints and use Pivotal Tracker to keep things organized. While we keep meetings to a minimum, our remote team is heavily collaborative and takes advantage of modern tools such as Slack, Google Drive, and Hangouts to stay in touch.

      Our stack includes Ruby/Rails, AngularJS, Bootstrap, Postgres and Heroku. We’re currently on Rails 5 and strive to keep our frameworks and libraries up to date.

      This is a position we consider essential to the company’s success. Be sure to mention coffee in your cover letter so we know you actually read this.


      WHAT'S IN IT FOR YOU

      • Be a part of an incredible team of “A” players who go above and beyond to make Fleetio a successful company. We’re a customer-centric team with a great product, excellent support, and countless happy customers.
      • Work from our HQ in Birmingham, AL or REMOTELY. 50% of our Engineering Team works remotely and we strive to promote a strong remote working culture.
      • Build software used by people all around the world. So many different types of companies and organizations operate a fleet each day, and Fleetio is a good fit for most of them (it’s a huge market).


      OUR TEAM

      We're hardcore believers in easy-to-use software. Crafting a delightful user experience is hard work, but we welcome the challenge and are looking for team members who share our ambition.

      We’re a startup that’s in “scale up” mode, meaning we’re past the days of just a couple of people in a small office, but we’re still very much a fast-paced, highly collaborative company.

      We’re committed to fostering a tight-knit team through various collaboration tools. We place great value on work/life balance and abhor the stereotypical 100 hour/week startup life. We have families and know you do, too.

      Check out our careers page for a fun video and more information about working at Fleetio: https://www.fleetio.com/careers

      REQUIREMENTS

      • 5+ years of Ruby/Rails experience or similar frameworks
      • Deep understanding of relational databases
      • 3+ years experience in front end frameworks such as Angular, React, Backbone
      • Expert knowledge of modern UI/UX
      • Master of frontend web technologies: HTML, CSS, JavaScript, REST APIs, JSON, Ajax, etc.
      • Knowledge of extension languages like HAML, SASS, CoffeeScript
      • Understanding of the balance between scrappiness and long-term code maintainability
      • Compelled to make things look beautiful and work flawlessly
      • Level up if you know a thing or two about cars and engines

      BENEFITS

      • 100% coverage of health and dental insurance
      • 401(k) + match
      • Company stock
      • Dependent Care FSA and Medical FSA
      • Generous PTO and 8 company holidays
      • Maternity/Paternity leave
      • Mac laptop, book stipend and professional development funds
      • Health and wellness initiatives
      • Remote working friendly
      • Monthly catered lunches and office snacks
      Apply
    See 123 more Software Dev jobs

  • Customer Support (33)

    • customer support
      Yesterday

      Normally we hire candidates for our Customer Champion team to work a standard Monday to Friday work week. However, right now we are in need of someone who can help our customers in a full-time, 5 day work week that always includes Saturday and Sunday. If you're excited about this role but you'd prefer a Monday to Friday work week, check out our jobs page for other roles that may be a good fit.

      Hi there!

      We're looking for someone who loves helping people solve tricky technical problems. If you love interacting with people on a daily basis to help them learn how to optimize their work then read on…

      We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

      Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      About You

      You're empathetic to users and can easily put yourself in their shoes. You realize that not everyone has the same skill set and that smart people sometimes make mistakes. You make customers feel empowered after interacting with support and not stupid because of a small mistake.

      You obsess over the details. Maybe you have a one emoticon and one exclamation point rule of thumb for every email. Maybe it's only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.

      You love solving problems. Every customer is different, many times radically so. You relish being able to meet their specific need, and also solving their problems that may have gone unsaid.

      You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).

      You're persistent. Support at Zapier is much different than at many software companies. It's not the same questions over and over again, and often involves researching technical nuances of the apps we support. You love the opportunity to solve new problems every day and won't give up when you don't know the answer right away.

      You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.

      You love to set your own course. At Zapier, we have quick team meetings each week and one-on-one meetings every month and then we go make things happen. You get to make things happen without someone saying so.

      We believe giving the best support to our customers is important. For that reason, we only consider candidates who want to dedicate at least the next year or two to giving great support to Zapier customers.

      Things You Might Do

      Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

      • Help customers via email or chat to ensure they have the best experience possible (teammates tend to send 60+ emails every day), troubleshooting their problems and answering their questions.
      • Write documentation to help users help themselves (all the documentation on our help site is written and maintained by the support team: https://zapier.com/help/)
      • Work with the product team to build tools that will speed up and increase the quality of support at the same time
      • Experiment: this is a startup so everything can change

      How To Apply

      We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

      After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

      About Zapier

      For the past six years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

      We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

      We believe that with the right tools, you can have big impact with less hassle.

      We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

      We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

      The Whole Package

      Location: Anywhere (100% Remote)

      If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 170+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

      However, due to the unique needs of support, we do hire with coverage for specific timezones in mind. Generally speaking, this means that we count on new teammates to work from the timezone they're hired in. As with every rule, there are absolutely exceptions and flexibilities, and advance notice of long-term timezone changes goes a long way! If you have any questions on this at all, we'd be happy to discuss the specifics of your situation during the interview process.

      Compensation:

      • Competitive salary (we don't use remote as an excuse to pay less)
      • Great healthcare + dental + vision coverage*
      • Retirement plan with 4% company match*
      • Profit sharing
      • 2 annual company retreats to awesome places
      • 14 weeks paid leave for new parents of biological or adopted children
      • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
      • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
      • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

      *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

       

      Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

      Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

      Apply Here
      Apply
    • customer support
      Yesterday
      We promise you haven’t worked with anyone like us before.  We’re a Minneapolis, MN-based early-stage tech company that’s changing the way businesses do marketing, lead generation, and conversion rate optimization online.  With a growing team that works closely together, we move fast and enjoy what we do.
      As a Technical Support Specialist, you’ll have turbo-charged technical skills, think deeply about the best solutions, and want to work with a fantastic team of people.
      Come join the fun and build something great with us.

      What you’ll do:

      Your day-to-day responsibilities will shift and grow but to start with, you will:
      * Take great joy in answering questions and solving the problems of our fantastic customers
      * Know how to really listen and have empathy for the customer’s situation
      * THRIVE on going the extra mile…even when it’s not asked for
      * Help build our knowledge-base of answers to frequently asked questions
      * Stay current with our new products, features, and integrations, reinventing your problem-solving to incorporate this constant change
      * Fearlessly push to hit ticket response goals both in terms of speed and accuracy
      * Leverage resources available to you and our systems to make the team’s hard work go further than anyone thought possible

      What you’ve done:

      You have a unique combination of skills, talents, and mindset, including:
      * Pride in providing world-class support and have a positive personality to boot
      * Some Technical Support or online help desk experience
      * Are great at answering emails and support tickets, and you’re not too bashful to get on the phone to work through customers' issues in real time
      * Experienced in some (or all!) of our technology stack: WordPress, e-mail marketing apps/Email Service Providers (ex. MailChimp, ConstantContact, and AWeber) or CRM's (ex. ZenDesk or Salesforce.com)
      Who you are:

      * Support is in your DNA and you get a rush out of helping people
      * You’re looking for a place to let your inner Geek shine
      * You have a superhuman aptitude for grammar, you're a pro at spotting typos and have a flair for proper punctuation
      * You're incredibly positive and enjoy making another person's day
      * You possess technical adaptability in a constantly changing and expanding work environment
      * You often ask yourself “I wonder what will happen if…?” and aren’t afraid to test your hypotheses to see if they work (because if they don’t you’ll still learn something!)
      Finally, you know how job applicants always say they have “great attention to detail?” That’s not just a phrase with us: it’s a must-have for success. You’ll need to pick up on nuances in support tickets and tiny details in emails. If you’re not truly detail-oriented, this won’t be a great match!

      Who we are:

      Leadpages was thrilled to make #297 on the 2017 Inc. 5000 list (we were #3 in Minnesota) and to be named a Star Tribune Top Workplace for the past three years in a row! To learn more about the teams that have helped us achieve these honors, we invite you to visit our Instagram and About pages.
      We consider working for a successful early-stage tech company to be a lifestyle choice rather than a job choice.  You will work hard and face exciting challenges, but our positions come with amazing advantages and fulfillment to those who earn them.  If you bring your ‘A game’ to the table, here’s what we’ll bring:

      * Competitive pay, benefits, and equity
      * 2 (yes, two) work-from-home days per week
      * A gorgeous, bright office, conveniently located in Downtown Minneapolis
      * A fully-stocked snack bar and drink fridge to keep you fueled
      * The chance to learn from some of the best people in the business, including our fiercely compassionate leadership team
      * Career development isn’t just idle chit-chat but a tangible outcome of our robust People & Culture function In 2016, we were overjoyed to give promotions to 27% of our stellar employees.
      * Challenging and meaningful problems to solve - you will invariably make a difference and impact
      * A vibrant and devoted team, who still finds time for fun
      * Finally, no politics and no jerks

      At Leadpages, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect, and celebrate everyone’s individualities and honor their unique strengths from all different walks of life. We believe that embracing diversity of thought and perspective encourages collaboration that leads to product (and people!) innovation, diverse products and a successful business.

      Sound like you?

      To apply, please submit your tailored resume (using the “Apply” or “Submit Resume” button), a link to your LinkedIn profile, and a cover letter explaining why you feel you are a fit for this position. We won’t be able to individually respond to all applicants, but if we feel you’re a strong match, someone will be in touch within 5 business days. Thanks and we look forward to hearing from you! 
      Apply
    • customer supportvirtual assistant
      2 days ago

      Salary: US$21,000 per year

      Work from home FULL TIME for a woman owned company supporting FIELD SERVICE BUSINESS OWNERS! Help build small businesses in our country!

      We are looking for a fun and capable Customer Service Representative to perform a variety of administrative and clerical tasks remotely for our clients, their employees and customers.. Duties of the CSR include providing support, assisting in daily office needs and managing the company’s general customer database, scheduling, dispatch and administrative activities.

      What does a Remote CSR do?

      CSR responsibilities include taking incoming calls, texts and emails to the business. Scheduling appointments, preparing reports and maintaining accurate client records. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using online scheduling software, Trello and SLACK. Ultimately, a successful CSR should ensure the efficient and smooth day-to-day operation of their client’s office remotely.

      Responsibilities:

      Answer all incoming business phone calls, texts and emails, create and send custom quotes

      Organize and schedule proposal appointments

      Write and respond to email, correspondence between clients and their customers

      Organize and schedule work orders with appropriate crews

      Develop and maintain client’s online database

      Provide general support and manage expectations of customers

      Act as the point of contact for internal clients and external customers

      Requirements:

      Ability to work 8am-5pm in any US timezone.

      Upbeat energetic voice, tone and demeanor.

      High speed internet to your home/office-verified by a speed test

      Close access from your office/workspace to your incoming internet’s router

      Proven experience as a customer service rep, an administrative assistant, virtual assistant or office admin assistant

      Access to desktop/laptop computer with internet access and external mouse

      Working knowledge of online software tools like Trello and SLACK

      Excellent time management skills and the ability to prioritize work

      Attention to detail and problem solving skills

      Excellent written and verbal communication skills

      Strong organizational skills with the ability to multi-task

      High School degree; any experience in DISPATCH, CUSTOMER SERVICE, PHONE SUPPORT, REMOTE WORKER, FIELD SERVICE OR HOME SERVICE BUSINESS, CALL CENTER or ADMINISTRATION a PLUS!

      Apply
    • Customer Support Advocate
      Airtable (EST, CST, MST or PST)
      customer supportsaas
      2 days ago

      Airtable is seeking an enthusiastic Customer Support Advocate who can act as the champion of our customers. Airtable users span every industry and every function—they are cattle farmers, Fortune 500 companies, and city governments—which means our Customer Support A will be supporting a diverse and dynamic range of use cases. 

      We're looking for someone who excels at identifying the root of a problem (distinguishing between proximate and ultimate causes), and whose passion is uncovering creative, out-of-the-box solutions. The right person won’t just field questions, but will use our support platform as a vehicle to identify and solve the deeper needs of our customers. The role requires high empathy and an entrepreneurial spirit: the right answer won't always be obvious, but you see this as part of the fun!

      Our customer support team is small but growing rapidly, which means that this is a unique opportunity to help define Airtable’s voice and support function. The job is fully remote--we’re a flexible team and believe your best work can be done anywhere.

      What you’ll do

      • Provide exceptional, consultative customer service, helping everyone--from nonprofit managers to Fortune 500 executives--realize their goals through Airtable
      • Collaborate with your peers on the Product Specialist, Customer Success, and Sales teams to ensure our customers are getting the most out of their Airtable experience.
      • Develop product expertise in Airtable, learning to model any kind of workflow, from editorial calendars for major publications to fire truck inventories for fire departments.
      • Understand and capture customer feedback to help highlight trends for future product, growth, and marketing initiatives.
      • Anticipate customer needs and problems before they surface; develop deep customer intuition.

      Why's this job awesome? Because you'll...

      • Be working with customers who are truly excited about Airtable and eagerly looking for your help in becoming Airtable masters
      • Have the opportunity to fly to HQ in San Francisco twice a year for fun team-building events
      • Work out of the comfort of your own home (we offer a $5,000 stipend toward making your remote office as comfortable and productive as possible)
      • Work within a remote-friendly culture with an incredible team

      Who you are

      • Problem solving excites you!
      • Written communication is your forté; you can distill complicated topics into something clear and succinct
      • You approach every situation with high empathy
      • You believe support can transform user experience
      • You are a self-starter who takes initiative and is energized even when a clear path isn’t laid out for you
      • You're willing to travel to San Francisco twice per year
      • You have 1+ years of professional experience, ideally in a fast-paced environment
      • You have experience setting up and using Airtable (personally or professionally)

      Bonus points if

      • You have experience working for a high-growth startup
      • You have a background in education
      • You’ve worked in a customer-facing role before
      • You have a consulting background or professional project management experience

      What we offer

      • Health care: we have you 100% covered (and your dependents 50% covered) with competitive medical, dental, and vision insurance. You'll also be eligible for a complimentary membership to One Medical Group.
      • Learning & Development: we offer a $2,000 per year stipend for your personal career development
      • Gym Membership: We’re proud to provide employees in our San Francisco and New York offices with complimentary gym memberships to Equinox, or up to $100/month reimbursement towards any other gym.
      • Generous PTO, sick leave, and parental leave

      About Airtable

      Airtable's mission is to democratize software creation, similar to the way the Macintosh democratized personal computing. Software is arguably the most important creative medium of the last century, yet most people cannot build their own software. Airtable gives people and companies a “lego kit” they can use to create custom applications on their own, regardless of technical experience.

      We’ve raised $170M in venture funding, including most recently a 100M Series C from Benchmark, Thrive, and Coatue.

      Airtable is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

      Learn more about the product and signup before applying at http://airtable.com

      Apply
    • customer support
      3 days ago

      This role is for someone who can support our growing team located anywhere in India. Please only apply for the role that best fits your region and don't apply for all available roles.

      This is a standing job listing. That means we may not be actively looking for a new Customer Champion at the moment, but we are frequently enough that we take applications since the next time we will be looking is right around the corner.

      Hi there!

      We're looking for someone who loves helping people solve tricky technical problems. If you love interacting with people on a daily basis to help them learn how to optimize their work then read on…

      We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

      Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      About You

      You're empathetic to users and can easily put yourself in their shoes. You realize that not everyone has the same skill set and that smart people sometimes make mistakes. You make customers feel empowered after interacting with support and not stupid because of a small mistake.

      You obsess over the details. Maybe you have a one emoticon and one exclamation point rule of thumb for every email. Maybe it's only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.

      You love solving problems. Every customer is different, many times radically so. You relish being able to meet their specific need, and also solving their problems that may have gone unsaid.

      You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).

      You're persistent. Support at Zapier is much different than at many software companies. It's not the same questions over and over again, and often involves researching technical nuances of the apps we support. You love the opportunity to solve new problems every day and won't give up when you don't know the answer right away.

      You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.

      You love to set your own course. At Zapier, we have quick team meetings each week and one-on-one meetings every month and then we go make things happen. You get to make things happen without someone saying so.

      We believe giving the best support to our customers is important. For that reason, we only consider candidates who want to dedicate at least the next year or two to giving great support to Zapier customers.

      Things You Might Do

      Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

      • Help customers via email or chat to ensure they have the best experience possible (teammates tend to send 60+ emails every day), troubleshooting their problems and answering their questions.
      • Write documentation to help users help themselves (all the documentation on our help site is written and maintained by the support team: https://zapier.com/help/)
      • Work with the product team to build tools that will speed up and increase the quality of support at the same time
      • Experiment: this is a startup so everything can change

      How To Apply

      We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

      After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

      About Zapier

      For the past seven years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

      We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

      We believe that with the right tools, you can have big impact with less hassle.

      We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

      We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

      The Whole Package

      Location: India - (any time zone)

      If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 170+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

      However, due to the unique needs of support, we do hire with coverage for specific timezones in mind. Generally speaking, this means that we count on new teammates to work from the timezone they're hired in. As with every rule, there are absolutely exceptions and flexibilities, and advance notice of long-term timezone changes goes a long way! If you have any questions on this at all, we'd be happy to discuss the specifics of your situation during the interview process.

      Compensation:

      • Competitive salary (we don't use remote as an excuse to pay less)
      • Great healthcare + dental + vision coverage*
      • Retirement plan with 4% company match*
      • Profit sharing
      • 2 annual company retreats to awesome places
      • 14 weeks paid leave for new parents of biological or adopted children
      • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
      • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
      • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

      *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

       

      Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

      Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

      Apply Here
      Apply
    • customer support
      1 week ago

      7 Cups’ mission is to empower every human to care for one another. Since graduating Y-Combinator in 2013, 7 Cups’ has significantly expanded access to emotional support and behavioral health. We are currently the largest mental health system in the world. Over 2 million people from almost every country on the planet (191/195) in 152 different languages use the platform each month. We are living in a world with an immense love deficit. Many of us are not receiving the love we need to reach our true potential and to truly thrive. We are solving this huge problem, and trying to change the stigma around mental health.

      7Cups is seeking a Community Manager, capable of taking us to the next level.  You have a passion for mental health and will be working to integrate support projects, volunteer teams, and initiatives within each specific sub-community for the purpose of shared community building. This role works with both adult, teen, and group support communities and with both listeners and members.

      What you’ll do:

      • Ensure a strong and effective team of volunteers (including focus on teens and adult group support).
      • Manage and improve the training and onboarding processes for volunteer leader groups.
      • Recruit and manage leadership; ensure that all of the support teams have active and engaged leaders, whilst helping group support teams, forum teams and feed teams integrate for each sub-community.
      • Work closely with the teens and group support  community, gauging their needs and creating special programs to help the teens and group support population on 7 Cups.
      • You will oversee safety initiatives. This includes managing the review forms, behavior reports, emergency form.
      • Own your data; track data weekly in terms of messages, discussion counts and participants.  Create reports to gauge the health of community, highlight pain points and brainstorming how to problem solve these pain points to plan for the next month.

      What you bring:

      • 3+ years of program or volunteers management
      • Proven track record of effectively managing a team and operational processes
      • Strong understanding of active listening
      • Data oriented - strong understanding of how to use data to identify problems and inform decisions, knowledge of excel/spreadsheets is a plus
      • Have an aptitude for product enhancements to help the community. Collaborate with the product team in discussing feature needs.
      • Excellent leadership skills and ability to prioritize tasks effectively
      • Conflict resolution skills
      • Interest or background in health/ mental health
      • Experience managing communities online or offline
      • Background in recovery is a plus
      • Startup mindset - ability to proactively problem solve
      • Exceptional public communication skills and comfort with main social media channels
      • Must pass a background check (required to work with folks under the age of 18)
      • Experience working with teenagers preferred
      • Recovery background preferred
      • BS or BA degree in a related field

      What you get:

      • Remote-first culture, work where you want
      • Competitive compensation and opportunity for advancement through meritocracy
      • 100% medical, dental and vision coverage
      • Generous PTO policy promoting rest for mind/body/soul
      Apply
    • Customer Support Specialist
      Universe (US timezones)
      1 week ago

      Universe is the first website builder designed from the ground up for phones. We make a complex process super fun and powerful for everyone. This is possible because of our breakthrough grid editor, which allows anyone to make sophisticated sites from their phones without code. (This site was built with the app.)

      We were part of YC Winter 18, raised $7.2M to date from tier 1 VCs like Javelin, Greylock, and General Catalyst, and just hit 200,000 sites created. 

      We’re a 7 person distributed team with a headquarters in NYC, driven by the larger goal of empowering everyone to build the internet. In this role, we’re looking for someone who can help us grow our business to the next level.

      We believe the internet is a better place when everyone has the power to build it. As our first support hire, you'll be instrumental in helping us define a world-class experience for creating the web. Universe is a radical new take on building websites and we're looking for someone who shares our excitement to help it reach more people.

      What your day might look like:

      • Managing and tracking inbound support tickets via Intercom

      • Keeping track of bug reports/issues

      • Updating our documentation/support center

      • Identifying and sharing up feedback and patterns you're seeing on the ground floor

      • Helping us define support processes to grow

      Apply
    See 26 more Customer Support jobs

  • Design (21)

    • Product designer
      Guilded.gg
      product manager
      Today
      As one of the first product designers at Guilded, you’ll be involved in every aspect of the product process, from brainstorming to launch. You’ll be combining your product, interaction, and visual design skills to create polished experiences for our growing community.
      Guilded is a fully remote team. We know that many people are the happiest and do their best work when they’re empowered to build on their own schedule. If that sounds like something you’d like, we’d love to hear from you.

      What you should have
      • 5+ years of product, visual, and/or interaction design experience
      • 2+ years of designing consumer-facing products
      • Demonstrated experience with end-to-end product design
      • Experience with developing and using design systems
      • Self-motivated and able to work completely autonomously. You should be able to prioritize high volumes of work effectively and efficiently
      • Strong team collaboration skills. Able to communicate often and clearly, give and solicit feedback to both engineers and product
      Bonus points
      • Experience with various design tools, primarily Sketch
      • Animating and prototyping skills
      • Knowledge of HTML/CSS (this will make our engineers happy)
      • Love memes
      Apply
    • Principal UX Designer
      NPM (US timezone)
      javascriptux
      Yesterday
      About Us

      As the world’s experts in JavaScript, it is npm’s mission to provide tools that reduce friction for JavaScript developers.  npm is the package manager for JavaScript(and TypeScript, and WASM, and many other JS-adjacent technologies), the most important and fastest growing programming language ecosystem on earth.Over 11 million developers use npm every day, at every company with a website.  npm, Inc. is the company behind this revolution, developing products to bring value to enterprises in every vertical. It is not an exaggeration to say that npm has shaped how software development is done.
      We believe that the best way to succeed is by taking care of ourselves, our families, our users, and one another. We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups — women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, and people from low-income families.

      About this role

      We’re looking for a Principal UX Designer to join our growing product and UX team, to help define the future of JavaScript development for our massive, global customer base.  We will give you freedom and autonomy to do your best work, with the support and camaraderie you need to enjoy your job. We’re looking for someone who can be a senior individual contributor and an organizational leader today. As we grow, this role will become either a senior mentor or a direct manager of our future UX team.
      As a Principal User Experience Designer, you'll be involved in the full life-cycle of design. You will be a leader on a team of product and UX professionals focused on enabling JavaScript developers - and the companies that employ them - to reduce friction and build amazing things. You will play a principal role in defining the future of our suite of solutions. You will also be part of one or more agile teams as a UX Design lead, working on a daily cadence with product management and engineering to bring our solutions to life.

      Key Responsibilities

      * Design and lead user research activities - interviews, concept testing, participatory design and usability studies
      * Work with product management to understand business problems and design effective solutions in npm products
      * Support product managers in making clear decisions that promote well-defined, timely, usable releases.
      * Develop prototypes, user workflows, storyboards, wireframes, hi-fidelity mock-ups, design specifications, and detailed design assets.
      * Define, develop and review all user interface as well as usability requirements.
      * Communicate and collaborate with senior stakeholders from across the company, maintaining a trusted relationship with Engineering, UX, Marketing, Sales, Support and executive management.
      * Work directly as part of a cross-functional scrum team to communicate and build elegant user interfaces into npm solutions
      * Evolve company design language and standards.
      * Mentor and help build out a UX team.

      Qualifications

      * 8 or more years of relevant work experience as Sr. UX Designer, Architect and/or Manager
      * Direct experience working with agile teams building, improving and launching great software products
      * Understanding of design systems, as well as experience leveragingand contributing to design systems
      * Proficiency with industry-standard design and prototyping tools(e.g. Axure, Invision, Sketch, etc.)
      * Experience building prototypes to communicate design concepts to users and project partners
      * Excellent communication skills, both written and verbal
      * Unafraid of ambiguity and willing to learn new skills
      * Experience in a fast-paced, iterative development environment using methodologies such as scrum

      You'll love this job if...

      * You enjoy working with directly with agile engineering teams employing modern software development and release practices
      * You love listening to customers to understand their problems and discover what they need to solve them
      * You have worked in companies that build user-focused Enterprise SaaS solutions
      * You have plenty of enthusiasm about JavaScript, open source, security tools and the developer toolchain.
      * You enjoy working directly with product managers and engineers to create terrific user experiences.
      * You get excited by collaborating with a dedicated and professional team to deliver amazing results.
      * You are inspired by thinking on your feet, making both plans and trade-offs.
      * You enjoy solving analytical problems and tracing out edge cases.

      * You have a great sense of humor and drive to have fun! 
      Apply
    • product managermanagement
      2 days ago

      InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Design Specialist to help us change the way digital products are designed.

      About the Team:

      The Design Transformation team is the professional services arm of InVision. This global team, composed of design practitioners and design leaders, works with our Enterprise prospects and customers to help them address top organizational challenges. Topics we consult on include elevating the value of design, design leadership, design at scale, best practices for Design Systems, and more. Plus we have a ton of fun along the way in a diverse and distributed team.

      What you’ll do:

      • Serve as a trusted advisor to our clients
      • Consult with design leaders on design maturity and organizational challenges
      • Collaborate with clients and InVision account teams to understand client challenges and identify opportunities where InVision can provide solutions through products or services
      • Help scope project proposals to ensure a successful outcome for InVision and the client
      • Develop and deliver customer-facing workshops, training, and other bespoke content
      • Represent InVision and Design Transformation by speaking at industry, InVision and client events

      What you’ll bring: 

      Minimum qualifications:

      • 5+ years working in a product design organization or agency preferably with experience in design leadership, design operations or supporting design transformation
      • Experience working in product design in B2B or B2C enterprise companies or design agency
      • Passion and real experience with educating, facilitating and engaging others in best practices, trends, and design tools
      • Comfortable with public speaking in front of audiences of all sizes
      • Strong personal network in the design & tech community
      • Ability to operate effectively under ambiguity

      Preferred Qualifications:

      • Experience and ability to coach and teach executives in a transformative way
      • Experience with organizational change initiatives within large organizations
      • Strong credibility engaging C-Level stakeholders around business and technology transformation

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      Apply
    • ui
      3 days ago

      InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of an experienced design leader who will lead our Design Transformation team and help us scale our professional services offerings at InVision.

      About the Team:

      The Design Transformation team is the professional services arm of InVision. This global team, composed of design practitioners and design leaders, works with our Enterprise prospects and customers to help them address top organizational challenges. Topics we consult on include elevating the value of design, design leadership, design at scale, best practices for Design Systems, and more. Plus we have a ton of fun along the way in a diverse and distributed team!

      What you’ll do:

      • Strategy: Develop and execute strategies to achieve the vision and goals of this team.
      • Leadership: Lead, hire, and coach a world class team.
      • Organization building: Establish the processes and systems for this team to be successful and scale (e.g. hiring process, career path and talent development, resource management, etc.)
      • Service offering development: Determine what services to offer and oversee the quality and profitability of these offerings
      • Team Performance: Build processes to measure the performance and impact of the
      • Design Transformation team and ensure that team is optimized to meet rapidly evolving business needs.
      • Execution: Collaborate closely with InVision's sales and marketing teams to drive demand and bookings of our professional services offerings. Ensure quality delivery of services engagement.
      • Customer engagements: Build relationships with executive level contacts at key accounts

      What you’ll bring: 

      • 5+ years of design leadership experience preferably at the Director or VP level.
      • Directly managed teams of at least 10+ people
      • Experience working in product design in B2B or B2C enterprise companies
      • Experience and ability to coach and teach executives in a transformative way
      • Strong personal network in the design & tech community
      • Ability to operate effectively under ambiguity

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      Apply
    • 3 days ago

      Howdy! 👋We’re the folks at Jilt, an email marketing platform built for eCommerce. We help thousands of stores surprise and delight their customers with emails that drive sales. We’re looking for a driven, detail-oriented UX designer to join our team and build streamlined experiences that delight our users.

      The Role

      You’ll work closely with teammates on the product and engineering teams to improve our user experience via thoughtful design. Our customers are business owners or eCommerce store administrators, so it’s important to create experiences that get out of their way, make email marketing fun and approachable, and help them understand best practices. You’ll be responsible for identifying areas of improvement, contributing to customer research, prototyping solutions to problems, then working on a development-ready visual design.

      While the majority of your time will be spent working on wireframes and visual design, you’ll also have the opportunity to contribute to customer development and research, pitching new features or improvements, and building the design standards for our growing team.

      We currently work with long-term design contractors, so as our first full-time design hire, you’ll influence our team design standards and patterns — you’ll help shape our best practices, workflows, and visual style guides. You’ll also be responsible for moving your projects forward, communicating your progress and milestones with others, and clearly documenting your work (we try to have good documentation on why we’ve made previous decisions). As a remote-first, 100% distributed team, great communication and internal artifacts are vital to our success.

      Here are some things you may do on a given day:

      • Participate in customer interviews with new or active users
      • Develop pitch documents for new features or improvements to existing ones
      • Provide feedback on designs and pitches from other team members
      • Create wireframes or low-fidelity prototypes for new features (we like Figma, but we’re always open to trying new tools)
      • Test prototypes or designs to validate design concepts
      • Create production-ready visual designs to hand to our engineering team
      • Work with the development team to add or update UX components within Storybook
      • Update our team wiki as our design standards evolve
      • Contribute to designs for our marketing site (which we treat as a product, too!)

      On the first day you will:

      • Meet your team and get familiar with how we work
      • Setup your environment and tooling
      • Add a new story for a design improvement you’ve identified

      In the first week you will: 

      • Add wireframes and detailed design to your new story
      • Review a teammate’s pitch or design
      • Improve our onboarding course and design documentation based on your experience

      In the first month you will: 

      • Work closely with the product team to ship a large feature (working through initial designs and iterating on them during development)
      • Publish a retrospective on your first large project to share successes, artifact the reasoning behind decisions we made, and log planned improvements for the next project

      To succeed in this position, you should have:

      • Experience designing for the web (you should have an eye towards ensuring accessibility, developing reusable components and patterns, etc)
      • Ability to juggle multiple deadlines at once (when you work asynchronously, projects often overlap, so you tend to start the “next thing” while awaiting feedback on others)
      • An obsession about streamlining user experiences and with delighting the user
      • Familiarity with HTML and CSS (have experience with JavaScript or written your own code? This is a bonus — tell us!)

      About you

      You love design that can remove rather than add to a project, but also like to add pieces of flair that make software fun to use. You know that great design requires an exceptional level of empathy, and you work hard to understand the problems your designs will solve. You know that a design isn’t good unless it’s functional and understandable. You know that all software is subject to technical constraints, so you enjoy working with the engineering team closely to build an amazing user experience that pushes the limits of what is possible.

      You love keeping up-to-date with the latest design best practices and tools, and are constantly tweaking and improving the way you work. You’re curious and excited to learn, so adopting new tooling or digging into a new app is something you’re keen to tackle. (After all, it is a new experience for you to learn from!) You know how to operate a hydraulic press, or at least watched a YouTube video about them and think they’re totally rad.

      Finally, you can’t wait to join a small team that loves their work as much as you do, affords the opportunity to work on challenging & interesting projects, and to continuously learn and improve. You can communicate effectively whether drafting up a pitch document, chatting in Slack, editing a wiki page, or writing a retrospective. You can communicate fluently in English, or at least as close as anyone can come to fluent English, because really, it’s English.

      Our team is fully-remote and we communicate primarily through Slack, Clubhouse, Google Docs, Basecamp, and weekly stand-ups via Zoom (a few short meetings) — we believe the best work happens when given lots of uninterrupted time that’s free of distractions.

      As a remote team, we believe that regular meetups are invaluable for getting to know each other better, so you should be available to attend 1-2 company-paid team trips per year. Curious about what those are like? Check out our recap of our last team retreat (SkyTrip), which brought the entire team out to Lake Tahoe, California for a week. It’s a plus if you think (like we do) that bears are absolutely the coolest animals in the forest. You can see what the team has to say about working with us here.

      This is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with wireframes and prototypes created, stories drafted, and wiki edits.

      Benefits

      Here are some benefits we're happy to offer to our team members:

      - Competitive salary

      - Annual incentive for meeting team and company goals

      - 27 days of paid time-off, in addition to 2 company holidays (SkyVerge Day in March, Founders Day in June 😀)

      - Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)

      - 401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)

      - Up to 8 weeks paid parental leave for new mothers and fathers

      - Work flexible hours from anywhere that has a reliable internet connection. We’re a remote-first company and embrace working asynchronously.

      - Tools (hardware/software) to help you be productive

      - Allowance for professional growth (books, courses, conferences)

      - Home office or co-working allowance

      - A Kindle to help you keep learning


      Full Details & How to Apply

      Learn more about who you’ll work with, about our hiring process, and how to apply via the link above. Applications accepted until May 6th.

      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

      Apply
    • Product/UX Designer
      GitLab (Remote)
      product managerux
      4 days ago
      Remote

      This position is 100% remote-based.

      A brief overview:

      GitLab is building an open source, single application for the entire DevOps lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We already have a large team of UX Designers and Researchers, and we're planning to more than double the team's size over the next year. You can look over our organizational chart to see open vacancies.

      Our UX Designers work across a range of disciplines, including evaluative research, interaction design, UX strategy, prototyping, and visual design.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks you can find the details of future releases and an overview of the product vision you’d contribute to when working here.

      What you can expect in a UX Designer role at GitLab:

      • You'll help improve the overall experience of our product through research and design.
      • You'll define the product goals, roadmap, and strategy, all to solve user problems.
      • You’ll work alongside UX Researchers, Product Managers, and Engineers to iterate on new features within the GitLab product.
      • You’ll communicate your design thinking and ideas through wireframes, prototypes, user flows, mockups, and hi-fidelity visual designs.
      • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
      • You’ll undertake usability testing to validate your thinking. (We’ve got an excellent team of UX Researchers who can offer guidance, as needed.)
      • You’ll share findings from research and testing with the wider team, ensuring recommendations are communicated effectively across our organization.
      • You’ll contribute to our Design System, alongside the rest of the UX team and the GitLab community as a whole.

      Projects you might work on:

      We have vacancies across our Create, Secure, Defend, Monitor, Package, Configure, Release & Verify, Growth, Geo, Fulfillment, Ecosystem, and Distribution stage groups. We work using Agile methodologies and ship features monthly.

      You should apply if:

      • You’ve got at least a few years of experience designing developer tools, enterprise software, or complex web applications.
      • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
      • You want to design for a complex product with technical users who have continually evolving needs.
      • You’ve got a portfolio of work that shows us your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design.
      • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
      • You’re able to write custom HTML and CSS. (Any JavaScript skills would be a bonus too.)
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.

      What it’s like to work here at GitLab:

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. Also, every nine months or so, we’ll invite you to our Contribute event.

      Our hiring process for this UX Designer position typically follows four stages. The compensation for this UX Design role can be found at the bottom of this page.

      Remote-Asia
      Apply
    • UI/UX Designer
      Simple Thread (USA)
      CSShtmlui
      1 week ago
      We are looking for a thoughtful, detail-oriented designer to be the next member of our growing developer-owned, remote-friendly, people-first, hyphen-loving company. 
      Candidates need to have experience designing for screens and building components and layouts for the web. The ideal candidate would be eager to collaborate on a growing team with plenty of opportunities for shaping their own role.
      If you have experience designing production web applications and are passionate about collaborating with clients and teammates, then we want to talk!

      Requirements

      Skills & Requirements
      • Loves to work directly with customers to solve business problems
      • Experience designing production web applications
      • Comfort with design, UI and prototyping tools (Sketch, Adobe Suite, inVision, Zepelin, and/or Figma)
      • Considerable experience with HTML/CSS/JavaScript
      Nice-to-haves
      • Being within easy driving distance of Richmond or Charlottesville is a HUGE plus!
      • Comfort with accessibility
      • Comfortable contributing code in varied templating languages and systems
      • Experience with front-end JavaScript frameworks
      • Comfort with version control (github)
      • Public portfolio
      • Experience creating high fidelity mockups
      • Ready to advise project teams on design principles, usability and interactions
      • Ready to consult with project owners and end users to identify application requirements
      Passion for at least a few of the following items
      • Typography
      • Animation
      • Writing
      • Atomic design
      • Component/pattern libraries and style guides
      • Flexbox and grid
      • Whatever is on the bleeding edge of CSS
      • Accessibility
      • Clickable Prototypes
      • User-centered design methods and techniques
      • User research
      • User testing
      • Growing a product design team
      What We Offer

      • A Great Team – Our team of engineers and designers is the best part of working here. We only hire people who are fantastic teammates – competent and smart, sure, but also humble, positive, and generous.
      • Great Clients – We work with mostly small and medium clients, for whom our projects make a huge impact. We prioritize clients who are pleasant and good to work with, people who share our values of transparency and empathy.
      • Work From Home – We are a distributed company. Everyone works from home, though the leadership team all live in central Virginia.
      • Negligible Travel – In general, we don’t travel routinely for projects. If this is a specific concern, we’re happy to discuss.
      • Flexible Work Schedule – We require a certain amount of overlap with the rest of the team, but if you have a predictable schedule, we can probably support it, e.g., ending at 3:30 every day or being out every Friday morning.
      • Good Work Life Balance (really) – We ask our team to work 40 hours a week*. That’s all: a good, productive 40 hours. And then we try our best to leave you alone off the clock. We do this in part because that’s how we want to live but also because we want our team to be recharged and ready to do their best when working. *If you need to work fewer than 40 hours, that might be possible too; let’s talk.
      • Competitive Compensation – We offer highly competitive salary and benefits, including generous time off, 401k, FSA, medical and dental insurance.
      Apply
    See 14 more Design jobs

  • Marketing / Sales (30)

    • growth
      2 days ago

      About us

      Sourcegraph's mission is to enable every software developer to create technology using the best tools. The innovations of the future will all rely on software, so by empowering developers today we can bring the future sooner. You can learn more about our mission by reading our our master plan.

      We are an open company: our code, our product roadmap, and our company processes are public. This transparency helps us rapidly gather feedback, iterate, learn, and deliver the best product to our customers.

      We value continuous progress and we release a new version of Sourcegraph every month. You can see all of the progress that we have made by visiting our blog, and all the exciting things that we are planning to work on by reading our product roadmap.

      Sourcegraph is an equal opportunity workplace; we embrace diversity and welcome people from all backgrounds and communities.

      If you are passionate about making the world better through software, come join us!

      About the role

      Every company in the world is a software company, and every developer in the world needs Sourcegraph. We are building a product that empowers developers, and are looking for someone who wants to help us bring the best development tools to every team in the world.

      We have demonstrated strong product-market fit, but have grown largely through word of mouth in the past. We are looking to accelerate, while staying true to our authentic, bottom-up go-to-market model (we strive to learn from companies like Atlassian, Stripe, Hashicorp, Dropbox, GitLab, and more).

      You will:

      • Help define, dissect, and optimize Sourcegraph’s user acquisition funnel and customer journey.
      • Think creatively about ways to grow or optimize different stages in the user journey/funnel.
      • Execute (this is not just a role for high-level consulting).
      • Be data-driven in helping our go-to-market teams (Developer Advocates and Sales) prioritize opportunities to invest their time.
      • Help build a growth and business team from the ground up.

      Ideal candidates have

      • A passion and excitement for software development (no training as an Engineer required, but you should have an understanding of how software development happens and Sourcegraph's value proposition).
      • Demonstrated background in analytical roles (BizOps, Growth, Consulting, Finance, etc.).
      • Familiarity with SaaS business models, and how software companies grow.
      • Creativity, and a willingness to try everything and iterate quickly (e.g. ideas that won’t scale or ideas that sound "crazy" at first).

      Compensation and benefits

      We provide competitive pay and equity because we want you to act like a business owner and share in the success of Sourcegraph. We also provide many benefits to keep you happy, healthy, and productive.

      Interview process

      1. You apply here.
      2. We schedule a 30 minute phone call to share what we are looking for in a candidate and to find out what you are looking for in your next role.
      3. We give you a small case study project to see how you would approach the job at Sourcegraph.
      4. We schedule a few more hours of interviews. We are happy to fly you out to our San Francisco office to meet the team in person, or to conduct the remaining interviews remotely, whatever works best for you.
      5. We check your references.
      6. We make you a job offer.

      We also expect you to be interviewing us too, so ask us any questions you have along the way!

       

      Apply
    • Content Editor
      GitLab (Remote)
      3 days ago
      ← Back to GitLab Jobs
      Remote

       

      This position is remote.

      Responsibilities

      • Write blog posts and marketing copy as needed. 
      • Commission and edit posts by team members and external writers.
      • Assist in developing news and announcements as requested within Marketing and by other departments or partners.
      • Sub-edit the contributions of other team members to ensure a consistent GitLab brand and voice.
      • Maintain a high standard of well written and factually accurate content.
      • Stay up to date on GitLab's current and upcoming products and features.

      Requirements

      • Experience as a content writer, editor, or similar role, preferably in enterprise marketing.
      • Strong communication skills without a fear of over communication.
      • Extremely detail-oriented and organized, able to meet deadlines.
      • Familiarity of the software development process including Git, CI and CD
      • Experience with writing for SEO and keyword research.
      • You share our values, and work in accordance with those values.
      • BONUS: A passion and strong understanding of the industry and our mission.

      Compensation

      To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

      Additional details about our process can be found on our hiring page. 

      Remote-East
      Remote-
      Apply
    • sales
      5 days ago

      CareMessage is in a position to serve tens of millions of patients, is accelerating growth, and has an operating model that has the potential to be fully self-sustaining. We are leveraging technology to democratize access to health information and applying pressure to the traditional healthcare system to innovate in favor of the low-income patient. In addition, our data has the potential to inform decision-making by policymakers at the local, regional, and national levels. We are a foundational company that represents the next generation of healthcare services and a massive impact opportunity in the United States and globally for years to come.

      Fast growth plays an integral part in achieving our mission of helping underserved populations get healthier. As a member of a growing sales team, you’ll play an instrumental role in helping the team continue to exceed its ambitious growth targets. We’ll grow a team of passionate salespeople who are as motivated to impact our growth and mission from their home as they would be from any office.


      Who you are...

      This role requires someone with 5+ years software sales closing experience who has worked complex sales cycles preferably within the healthcare landscape. We want team members with a track record of sales success who are passionate, positive and care as much about the team as their own performance. This person should be confident in their ability to grow a territory in a dynamic, changing environment.

      Other Important Abilities:

      Able to make sense of complex problems and explain them in a simple, compelling way

      Can demonstrate overperformance selling healthcare software that requires implementation

      Excitement for impacting our mission by way of your passion for sales.

      Creative to design pathways forward that make it easy for every prospect to move forward

      Experience committing your time to an important mission

      Exceptional listener

      Innate curiosity and optimistic view towards solving problems

      Within one month, you will...

      Be able to explain technical aspects of our platform

      Be able to deliver a compelling pitch on CareMessage’s value proposition

      Form connections and work cross-functionally to support top-level company goals.

      Within 3 months, you will...

      Master your sales process to sell CareMessage and confident running product demos

      Prioritize strategic opportunities and develop a plan for how to grow your territory

      Drive your own deals through a full-cycle sales funnel from qualifying to close

      Within 6 months, you will...

      Shape, iterate, and scale our growth.

      Work with sales and marketing to build out field programs and attend events

      Mentor, coach and strategize with your peers

      Have closed 3-5 large opportunities, and developed a pipeline of $1,000,000+

      Benefits:

      Competitive salary

      Flexible work hours; work from anywhere

      Generous medical, dental, and vision insurance for employees and their families

      Options for Health Savings Accounts and Flexible Spending Accounts

      Sponsored annual membership to One Medical

      401k retirement plan

      Paid parental leave

      13 wellness days to be used for anything that comes up in life or self-care

      Paid time off (vacation days)

      Sabbatical program after 4-year anniversary

      15 paid company holidays, including a winter break

      Employee Assistance Program

      Budget for professional and personal development (conferences, seminars, books, and more)


      We are committed to equal opportunity and actively encourage candidates from diverse backgrounds to apply regardless of race, color, religion, sex, gender identity, national origin, military or veteran status, marital status, sexual orientation, etc.

      Apply
    • Sales and Growth
      Envision
      1 week ago

      Envision speaks out the visual world for the blind and low-vision users. It combines the best of assistive technology and artificial intelligence to bring the experience of independence to the visually impaired.

      Envision is growing really quickly and there's a lot of work to do. We are looking for visionary teammates to make visual information more accessible and meaningful for all. Following are the positions we are actively hiring for both in Netherlands and Globally (Remote).

      Envision is looking for visionary sales and growth managers to help us bring our artificial intelligence technology to enable and enhance vision for all - If you have experience with marketing and growth hacking, reach out to us.

      Apply
    • 1 week ago

      Latchel is an early stage, Y Combinator-backed startup; we began operations in February 2017. In March 2018 we launched 24/7 emergency maintenance services and have grown rapidly since then. You’ll be joining a small, nimble team in a fast-paced and growing team. By joining at such a pivotal moment you will be essential to Latchel’s continued success, building our culture, and grow as a leader within the company.


      Latchel supports property management companies and landlords across the US. Our primary service troubleshoots and dispatches 24/7 emergencies for property managers. We work with a company's existing vendors if they have them and provide vendors when their vendors are unavailable or they don't have them. We provide diagnostic, troubleshooting, and dispatching services so property managers have more free time and less frustration. We use technology to improve the experience for renters and vendors and make our operations processes more efficient.


      Latchel offers services in several multi-billion dollar industries. Property management is a $72B industry in the US; contractor services are worth hundreds of billions. Both of these industries are underserved by technology and suffer from low market penetration and extreme fragmentation. At Latchel, we believe we understand the reasons for low market penetration and take a different approach than other companies in the field. We'd love to talk to you more about this. Please apply to one of the jobs below so we can talk more about this challenge. Want to learn more about working at Latchel? Read our Leadership Principles.

      Latchel is a 100% remote team so everyone is expected to be autonomous and self-motivated. We invest heavily in making our remote culture feel like a connected team and also invest in making your workspace the most effective you can be. 

      Are you looking to join a successful sales team with a highly attractive product? Our sales engine is the backbone of our company's growth. If you are interested in joining a small, close knit sales team, we'd love to hear from you!

      Apply
    • 1 week ago

      Blockstack is a decentralized computing platform. It’s the easiest way to build decentralized apps that can scale. More info here.

      Blockstack PBC, a public benefit corp, is dedicated to building the core Blockstack protocols and developer platform. Blockstack PBC’s mission is to enable an open, decentralized internet which will benefit all internet users by giving them more control over information and computation.

      Blockstack PBC is headquartered in New York City, with a globally distributed team located across Hong Kong, Gambia, Barcelona, Toronto, and Seattle.

      We’re looking for a growth-minded digital community partner to support the passionate community and developer builders who are at the heart of Blockstack. 

      Blockstack is an open source project that views the community as its strongest asset. In addition to growing the global community, this role is a critical resource to advocate for open source community initiatives. Across over half a dozen channels, you will lead the command center for communications, and be the face that people associate with Blockstack at the front lines. In this role, you will strategize with the communications team and roll out campaigns to further support and grow the community of people who value their fundamental digital rights and are excited about decentralized computing. Successful applicants will carry with them into this role a founder’s mentality, a can-do attitude and positively curious disposition. 


      You will: 

      - Work with a PR team and in-house growth team, taking the lead on digital strategy, implementing and improving the reach of the Blockstack community

      - Coordinate and execute various multi-month campaigns around Hackathons, product messaging, blogs and press 

      - Champion the developers building on Blockstack along with their apps

      - Relay valuable product feedback, helping decrease gap between Blockstack products and community expectations

      - Take ownership of all digital Community management including but not limited to: email, slack, reddit, twitter, telegram, discord, forum

      - Answer support tickets and requests, escalating to the appropriate team members when necessary

      - Be a core player in implementing various Blockstack campaigns and communication strategies


      You have: 

      - A growth mindset and passion for building a new internet for decentralized apps

      - A background in marketing and community building with developers

      - Awareness and eagerness to learn about best practices and tactics used by any open source project that we could benefit from

      - Knowledge of crypto projects and the blockchain ecosystem as a whole

      - Demonstrated ability to create diverse and inclusive community initiatives.

      - Track record of extreme ownership and ability to go above and beyond

      - Strong interpersonal verbal and written communication skills

      - Curiosity to problem solve from a product and company growth mindset, and to bring solutions to life collaboratively

      Apply
    • Marketing Manager
      Nightwatch
      marketing
      1 week ago

      Marketing Manager at Nightwatch

      We are looking for an experienced, emotionally mature and perceptive individual who is growth and performance-oriented. We want someone to lead and manage marketing activities in our company, from inbound marketing (blog & content marketing) to SEO; social marketing outreach to paid marketing.          

      If you are a creative person who enjoys freedom, new technologies, and solving problems; and if you are a positive-oriented thinker who does not fit the traditional internet company structure, this job might be the right fit for you. We are not looking for someone who regularly switches companies, or who is only looking for a huge wage. Our mission is to develop a strong team that shares our values of personal growth, education, compassion and true friendship.

      Collectively, we want to bring forward-thinking and innovative solutions to the world. We are a bootstrapped company that believes the future belongs to smaller companies that don’t subscribe to the 9-to-5 corpo way of doing things. We believe that the Silicon Valley era is over, and we are building a business which allows us to enjoy the freedom of working remotely where each of us has the autonomy and flexibility to have a high impact on the world with our work.

      Requirements:

      • Well-developed leadership and management skills; at least 2 years experience with managing a marketing team
      • 5+ years experience with digital marketing
      • Proficiency in understanding and experience with direct and inbound marketing
      • Ability to identify and implement less conventional “growth hacking” processes
      • Extraordinary communication skills; preferably native english speaker, or excellent fluent speaker
      • Experience with SEO, paid advertising methods
      • Experience with split testing tools, Google analytics, funnel optimization

      How your work is going to look like:

      • Leading and improving marketing strategies and activities, including inbound / content marketing, SEO, email marketing, outreach, paid advertising, social media marketing and other related activities
      • Working closely with a remote marketing team of 3+ people (specialized for particular areas such as outreach, social media, and content-oriented)
      • Optimizing our user’s journey in the sales funnel
      • Improving and fine-tuning brand message across all communication channels
      • Setting, tracking and reporting performance and KPIs for all marketing activities

      Interested? Apply now!

      Tell us why you’d like to join, what you have achieved so far, and how you see yourself fitting in with us. A good start would be to take a look at our tool, our marketing activities and our sales funnel. Then, tell us what you think we could improve.

      Apply
    See 23 more Marketing / Sales jobs

  • Product (36)

    • Product Manager
      InVision
      product manager
      Today

      InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Product Manager to help us change the way digital products are designed.

      About the Team:

      The Activation squad’s mission is to empower every user to achieve initial success with InVision as quickly and easily as possible. This squad helps convert causal visitors into active users, and encourages them to collaborate with their broader team.

      What you’ll do:

      • You’ll be responsible for defining a product strategy and KPIs, gaining alignment from company leaders and stakeholders, and prioritizing a roadmap that helps your team achieve your business goals
      • You’ll become an expert in the pathways that lead to successful user on-boarding, and create product experiences that showcase the power of InVision to new users
      • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing and other company stakeholders
      • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

      What you’ll bring: 

      • 5+ years as a Product Manager at a software company
      • Familiarity with design and development team workflows
      • Metrics driven approach to product development and growth
      • Comfortable engaging with end-users, conducting user research, and intelligently integrating findings into your work
      • The ability to dive in to big projects and manage them from start to finish
      • Ability to thrive in a variable and demanding startup environment

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      Apply
    • Today

      We are a full-spectrum e-commerce platform, used and loved by thousands of entrepreneurs all over the world. We have offices in Portland, Sydney and Manila.

      We are growing fast and we’re looking for an experienced User Researcher to work closely with our product team in Sydney. If you’re not already in Australia, we’re open to sponsoring the right candidate so you can move to Sydney (about the most awesome and livable city in the world in our opinion).

      Our team is a friendly and cosmopolitan bunch - British, French, American, Brazilian, Chinese, Slovakian, in fact from pretty much everywhere. They pride themselves on competence, no corporate-BS, transparency and flexible working. Everyone at Selz works from home or from the office whenever they want - wherever helps them most to do great work.

      One of our strategic goals is to provide our merchants with a ‘Best in class’ user experience. So we are looking for a talented and experienced usability tester who knows how to speak to our users, understand their needs and frustrations and help us further develop our product. Your contributions will have a lasting impact on Selz as we expand and evolve.


      What we're looking for

      Your main responsibilities will be to:

      Create usability test plans which clearly describe the flow, tasks, and questions to be covered during participant sessions.

      Recruit and manage test users.

      Run one-on-one testing sessions and/or focus groups and analyze participant feedback.

      Document and translate verbal and written user feedback.

      Analyze and document results discovered from usability sessions and/or focus groups to develop product feedback.

      Collaborate with product team to refine the customer experience.

      Measure recently released system features to establish benchmarks and to identify potential areas of improvement.


      It would be great if you have:

      3–5 years usability testing and/or user research experience.

      Fluency with usability testing tools.

      Strong understanding and hands-on experience with Agile software development methodologies.

      Ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around plans and reports.

      Excellent interpersonal, verbal and written communication, and organizational skills, along with experience in customer interaction, requirements analysis and presentations.

      Ability to communicate findings and suggestions in simple wireframes.

      Proven ability to analytically address complex problems, process critical data, establish facts, and draw quality conclusions.

      Ability to work well under pressure, with tight deadlines and self manage.

      Strong analytical, organizational and project management skills.

      Demonstrated ability to work with cross functional teams including senior level individuals.

      You'll fit in if…

      You want to be part of a team that cares about transparency, no BS, doing great work and having fun whilst you are doing it

      You want to be part of a modern, global, rapidly expanding company that is doing something exciting

      You’re organized and a good manager of time

      You think and act creatively to solve problems

      You are a good communicator and collaborator (essential as this a remote role)

      You take things very personally and are willing to go the extra mile


      Apply
    • Yesterday

      InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Product Manager - Discovery to help us change the way digital products are designed.

      About the Team:

      The Discoverability squad’s charter is to enable teams to efficiently organize and manage design work and to seamlessly navigate InVision.

      What you’ll do:

      • You’ll be responsible for defining a product strategy and KPIs, gaining alignment from company leaders and stakeholders, and prioritizing a roadmap that helps your team achieve your business goals
      • You’ll become an expert in the pathways that lead to successful user on-boarding, and create product experiences that showcase the power of InVision to new users
      • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing and other company stakeholders.
      • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

      What you’ll bring: 

      • 5+ years as a Product Manager at a software company
      • Familiarity with design and development team workflows Data-driven approach to product development and growth
      • Comfortable engaging with end-users, conducting user research, and intelligently integrating findings into your work
      • The ability to dive into big projects and manage them from start to finish
      • Ability to thrive in a variable and demanding startup environment

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      Apply
    • product managerblockchain
      2 days ago
      We are looking for a Head of Product with expertise building vibrant social communities in well-loved consumer products. Heck, maybe you put in time making games that people are obsessed with. Whatever your path, you have many years of real life experience leading your team to exceptional results building impactful software.


      We’re looking for someone willing to come in and try new things, understand what makes blockchain different and special, then lean into that. We work in a highly technical space so fluency is expected, but we don’t need you to be a blockchain expert  – we can get you there.

      We need you to be a champion for your user, a trusted leader to your team, and an advocate for intelligent product thinking across the organization. We also need your experience - your best practices, data driven decision making and raw creativity in testing new channels, behaviours, and distribution hacks.

      Every member of our team shares a common vision: to create the future we want to live in. We need the right people to help us realize that vision. As our Head of Product, you’ll introduce a transformative new technology to a mass audience, join a pioneering project that’s shaping the future of decentralization, and pave the way for a community of talented developers and consumers to connect on chain. You’ll be working alongside an incredible team in our Vancouver office.

      Dapper Labs team members are humble and curious entrepreneurs, builders, and tinkerers who share a passion to demystify blockchain technology and tap its potential to create change in the world. Our people are our greatest strength: our diverse crew flourishes in a distributed hierarchy where personal autonomy and professional growth are encouraged. We value our culture above else: regardless of where you came from, what you studied, or who you used to work for, your role here will necessitate both a high level of creativity and strategic thinking on complex issues. Everyone here is a founder, and no one fits in a box. We’re all driven by an insatiable thirst for learning and development, and that’s what brings us together.

      What we’ll accomplish together:
      * Sketch and define a product roadmap to ship the vision, strategy, design, and execution of a two sided platform to support a thriving user-developer ecosystem.
      * Plan and build products that serve our developer community using best practices to increase user adoption, inform content creator workflow, and build an exceptional user experience.
      * Plan and build products and features that dramatically lower the barriers of blockchain accessibility for normal people all over the world.
      * Plan and build products and features that create compelling decentralized value for normal people all over the world.

      A little about you:

      * 10+ years of experience in Software or Gaming Product Management
      * Experienced in managing and coaching product team members
      * You can apply your skills across a variety of use cases.
      * We believe in processes and the power of planning, but you will often have to roll with the punches and prioritize the most impactful tasks on the fly.
      * Ideal candidates will have proven experience building and leading world-class teams, navigating complex strategic landscapes, and setting a culture for product quality that runs through every facet of their work.
      * Our hierarchy is very flexible, so while we prefer you to build a team, we are fine with strong individual contributors, especially if you have a rare specialty. We prefer full-time in Vancouver but are open to remote candidates and contractors.
      * You’ve built tools or products serving games (major bonus points here). You have technical know-how and an engineering background, so you can speak developer’s’ language. We work in a highly technical space so fluency is expected, but we don’t need you to be a blockchain expert – we can get you there.
      * Experience in gaming is a bonus but not required – we would equally value familiarity with payments, consumer and/or social platforms, and/or cryptocurrency.
      * Making product roadmaps gets you out of bed in the morning.
      * Balancing resource constraints with a burning desire to build magnificent software in a complex and evolving landscape is your ideas of a good time.
      * You still argue about Yo!, have strong opinions on Secret and were perhaps obsessed with Stolen.

      * Mentoring brilliant young product minds warms your heart, already frigid from years of high stress product development. 
      Apply
    • Software Product Engineer
      Simple Thread (USA)
      .Netrails
      6 days ago

      We are looking for a thoughtful, detail-oriented developer to be the next member of our growing developer-owned, remote-friendly, people-first, hyphen-loving company. 

      The ideal candidate would have several years of experience working in open source web frameworks. They would also be eager to learn, grow, and foster healthy working relationships. 

      If you have experience building production web applications and are as passionate about helping customers as you are about working with new technologies, then we want to talk! 

      Requirements

      Skills & Requirements


      Do you love to work directly with customers to solve business problems?


      We believe great software is discovered by understanding the core problems our clients are facing – and that is best achieved through frequent and direct communication with the subject matter experts. We provide leadership to support and guide interactions, but we need you to be comfortable talking with clients, discussing problems, and proposing solutions, which may not always be more software. 

      Do you have experience writing production web applications?

       

      We strive to support our team’s growth, learning, and taking on new roles at the edge of our comfort zones. At the same time, our clients expect us to bring a certain level of expertise. If you have never worked on a production web application, it is unlikely you will succeed here, even if you have other types of engineering experience.


      Are you able to work remotely, within +/- 2 hours of US Eastern time zone?


      We all mostly work from home. This requires the ability to self-direct and communicate well in writing. It also offers tremendous freedom and power, which comes with, uh, tremendous responsibility. We currently require our team to be within a 2hr time zone difference of Richmond, VA and physically based in the United States.

       Bonus Points

      Being within easy driving distance of Richmond or Charlottesville is a huge plus!

      Experience with:

      Open source web development platforms (Rails, Django, Node.js)

      Writing tests and using automated testing frameworks

      Modern HTML/CSS (nothing crazy, we have a design team)

      JavaScript and front-end JavaScript frameworks

      Linux/Infrastructure/DevOps

      AWS/cloud architectures

      Mobile-first development, iOS/Android, React Native, etc.

      WHAT WE OFFER

      A Great Team – Our team of engineers and designers is the best part of working here. We only hire people who are fantastic teammates – competent and smart, sure, but also humble, positive, and generous.

      Great Clients – We work with mostly small and medium clients, for whom our projects make a huge impact. We prioritize clients who are pleasant and good to work with, people who share our values of transparency and empathy.

      Work From Home – We are a distributed company. Everyone works from home, though the leadership team all live in central Virginia.

      Negligible Travel – In general, we don’t travel routinely for projects. If this is a specific concern, we’re happy to discuss.

      Flexible Work Schedule – We require a certain amount of overlap with the rest of the team, but if you have a predictable schedule, we can probably support it, e.g., ending at 3:30 every day or being out every Friday morning.

      Good Work Life Balance (really) – We ask our team to work 40 hours a week*. That’s all: a good, productive 40 hours. And then we try our best to leave you alone off the clock. We do this in part because that’s how we want to live but also because we want our team to be recharged and ready to do their best when working. *If you need to work fewer than 40 hours, that might be possible too; let’s talk.

      Competitive Compensation – We offer highly competitive salary and benefits, including generous time off, 401k, FSA, medical and dental insurance.

      Apply
    • Product / Project Manager
      Codelitt (USA)
      product manager
      6 days ago

      At Codelitt Incubator, we put the users of our software first. Help lead the development of innovative new products. This will require leading a team of designers, developers, QA, and devops to build a software product which solves your customers’ problems in the best and most efficient way. You’ll be working with the product’s customers to gather feedback, implementing a plan to reach each milestone, and working with the software team to deliver results. Each milestone must be delivered on time, within budget & within scope.

      Must be US based however remote work is allowed. We're looking for someone with at least 2 years of professional experience who is sharp and learns quickly on the job.


      Planning 

      • Understand client needs (design, development, etc)
      • Identify opportunities and define product vision and strategy
      • Implement agile methodologies in planning and implementation
      • Understand requirements to deliver on customer needs
      • Understand how to work with team to estimate stories
      • Set goals, deadlines & milestones
      • Prioritize
      • Team set up
      • Manage client expectations
      • Implementation
      • Manage design team
      • Manage dev team
      • Coordinate with third parties/partners
      • Manage relationship with client
      • Time management
      • Manage & keep track of changes of scope
      • Measure team performance & evaluate
      • Reporting & documentation

      QA

      • Ensure work is carried out according to expectations & scope
      • Thorough review of design
      • Thorough review and testing of software
      • Ensure quality is being delivered at all times

      Client Relations

      • Regular travel (once a month) to Chicago, Boston, and DC
      • Sit in during sales meetings
      • Manage relationship with client
      • Regularly meet with client for updates (teleconference)
      • Client briefing & training (use of software)


      Requirements

      Education

      • Bachelor's Degree, preferably related to tech

      Leadership Skills

      • Leads by example
      • Motivates the team
      • Takes responsibility
      • Driven, ambitious, & self-motivated

      Proven work experience in project management

      • Planning
      • Time management
      • Priority setting
      • Process oriented
      • Organized

      Communication skills

      • Professional proficiency English requirement
      • Set clear goals
      • Be transparent
      • Understand requirements
      • Bridge the gaps between design, development & business
      • Manage expectations

      Sales experience

      • Understand a product
      • Understand the customers pain points/problems
      • Communicate a solution

      Solid technical background

      • Understanding and/or hands-on experience in software development

      BENEFITS

      • Competitive salary
      • Your birthday off
      • 2 weeks of vacation per year
      • Healthcare benefits
      • Maternity and paternity benefits
      • Your local public holidays off
      • The flexibility to work anywhere you prefer
      • The chance to work with some of the most prestigious clients in the world
      • Lots of fun team building events throughout the year
      • The opportunity to work with a fun and talented bunch of people from all over the world!
      Apply
    • Product Manager
      HeartSim (US timezones)
      product manager
      1 week ago

      HearthSim, the company behind the Hearthstone Deck Tracker and HSReplay.net is working on a new product for Magic: The Gathering Arena, and we are looking for a product manager to join our team.


      If you use HSReplay.net frequently, have tons of ideas for features that you wish existed on the site, love data visualization tools like D3.js and r/dataisbeautiful, geek out about helping people find insight in large data sets, and are excited at the prospect of joining a quickly growing, early stage eSports statistics and analytics company, then we want to talk to you!

      In this role you will be the first full time member of the product management discipline at the company. You will be working directly with the company’s founders and you will have a determining impact on the direction and success of our products.


      In this role, you will need to:

      • Engage directly with new gaming franchises, players, social influencers, and other eSports ecosystem partners to understand the needs of players and the opportunities for new products and features.

      • Define customer personas and quantify market sizes to estimate the economic opportunity for potential products and features.

      • Generate and propose ideas for new features and products.

      • Draft product requirement documents and collaborate with engineers and visual designers to create wireframes and UI mockups.

      • Decompose new features into user stories as part of the company’s agile sprint process.

      • Maintain a well groomed engineering backlog in order to: keep engineering focused on the highest priorities, anticipate and resolve dependencies, say no to distractions, triage bugs, identify at risk deliverables, and take corrective action.

      • Coordinate with customer support, finance, and marketing to integrate their engineering needs into the backlog.

      • Collaborate with the marketing department to orchestrate and execute the go-to-market for new products and features.

      • Collect player feedback and analyze metrics to iterate on features and inform future prioritization decisions.


      Qualifications:

      • Prior experience performing the PM functions of the role described above.

      • A track record of conceptualizing and bringing successful new products to market.

      • A strong independent work ethic and internal drive to create amazing products.

      • Comfortable working remotely full time (we are a distributed team).

      • Able to reliably attend meetings between 10am - 6pm Eastern Standard Time.

      • Either eligible to work for a US based company, or able to work as an independent contractor to a US based company.

      Apply
    See 29 more Product jobs

  • All others (30)

    • Operations Associate
      Sana benefits
      operations
      Today
      Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. To make big improvements, we need innovative solutions that make great care available at affordable levels. At Sana, we are passionate about fixing this problem.

      To do this, we have built a new kind of health plan from scratch for employers and their employees. Our customers can offer rich benefits to attract and retain top talent while paying less than traditional plans. Sana uses proprietary technology to cut out waste and a novel financing structure that gives companies money back when claims are low, saving up to 30% on total costs.

      We are looking for a passionate, details-oriented person with a roll-up-your-sleeves attitude to join our team as an Operations Associate. In this role, you will be responsible for ensuring the smooth functioning of our health plans. You will help develop processes to effectively implement new customers, troubleshoot eligibility and COBRA issues, manage insurance and care partnerships, and ensure accurate and timely medical claims payments. You’ll be joining a talented, experienced team and be a part of building something special from the ground up.

      What you will do

      * Think creatively and build scalable processes so our team and company works more efficiently
      * Run open enrollment for new customers and take responsibility for making sure new groups are installed correctly
      * Work with our insurance partners to handle reporting and claims issues
      * Ensure the timely and accurate payment of medical claims, consulting with our care partners and advisors as necessary
      * Give feedback to the product team about customer issues so they can design better experiences
      * Generally strive to make sure customers feel taken care of and love our service

      About you

      * Bachelor’s degree
      * 3+ years of work experience preferred, preferably in a startup environment
      * Based in Austin, TX or willing to work remote
      * Excellent communicator.
      * Values-oriented. You care deeply about making our healthcare system work better for people and business owners.
      * Knowledge of the health insurance industry preferred, but not required.
      * Unparalleled attention to detail. You love getting into the weeds to get things done.
      * Fast learner. Entrepreneurial. Self-directed. Excited to build something from scratch.
      * Gritty. You aren’t worried about getting your hands dirty and working hard when you need to.
      * Comfortable with change. We are a startup and need people who are ok doing things outside of their traditional job description.
      * Strong team player with a track record of working cross-functionally.
      * Comfortable with modern web applications. We are building all of our software in-house and you will be a key constituent in its development.

      About Sana

      Sana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out! 
      Apply
    • hr
      Yesterday
      As an HR Coordinator, you will support a team of friendly, dedicated, smart Redoxers by ensuring our core administrative systems and processes run smoothly day to day. You will also play a key role in improving our systems as our team grows. Your goal will be to ensure that each touchpoint that a Redoxer has with our core systems builds trust and makes them feel proud to be part of a caring, well-run company.

      This will not be easy. We are a fast growing startup with a team spread across the country. We consistently outgrow systems and processes that worked perfectly well just a year or two ago. We must proactively improve our systems in order to support the team as we grow. You will help drive this continual improvement.
      Responsibilities

      * Support the team by making sure our core systems operate smoothly. This includes
      * Managing employee records, employment verification, employee information auditing, responding to unemployment claims
      * Maintaining payroll
      * Managing the monthly benefits administration processes
      * Assisting with the annual Open Enrollment process
      * Onboarding and offboarding employees
      * Maintaining a team directory and org chart
      * Running employee surveys
      * Auditing training
      * Troubleshoot and resolve issues that arise when systems do not work as expected
      * Own 1-2 projects each quarter to implement a new system or level up an existing one. Projects may include implementing a team directory, implementing an HR information system (HRIS), or overhauling our learning management system (LMS).
      * Act as the first point of contact for vendors
      * Assist with People Ops initiatives as needed
      * Build trust through each interaction you have with Redoxers on the team


      * To be a great fit for this role, you must be driven to build systems and process to make sure the team is well-supported. This will include learning new skills and taking on new responsibilities. The list above captures some of the impact you will have. There will be challenges and opportunities we cannot anticipate and we will need you to rise to the occasion. We hope this prospect of increased growth, responsibility, and impact appeals to you.
      Required Skills and Experience

      * Administrative or HR experience
      * Understanding of common Employment Laws, including benefits, documentation, unemployment claims, payroll (federal and state exposure)
      * Experience administering an HRIS platform
      * Project management experience.
      * Process development experience


      * This role could be a great fit for you if you...
      * Thrive on bringing order to a changing environment
      * Have a high sense of urgency and pace
      * Love supporting others and enabling them to do great work
      * Pride yourself on making other people feel great
      * Enjoy learning quickly and on the fly
      * Enjoy working with process and systems
      * Are highly organized and have strong prioritization skills

      Benefits

      * We provide benefits that allow you to live life by your own design. Redox employees enjoy unmatched autonomy in their work and the support to live a balanced life.  We trust you know what you need to be happy, at work and at home.


      * Tackle Challenging Problems Everyday. There is no roadmap for what we are building, so you’ll have the backing and support of talented engineers and security practitioners to make sure you have what you need to be successful.
      * Work Anywhere. (Within the US) We want to have the best people at Redox - no matter where you call home.  All Redox employees are encouraged to live and work wherever they're happiest. All you need is power, wifi, and a computer and you’re good to go. We also run a number of co-located working spaces across many US cities if you prefer an office environment.
      * Flexible Working. Take a trip somewhere fun, stay home to recover from being sick, or have a staycation to unplug and recharge. Our best work happens when we feel fresh and inspired. We leave it up to you to decide when you need to take breaks and encourage you to make time for adventure and discovery.
      * Health & Dental from Day 1. Working in healthcare makes you understand all the challenges life can throw at you. Your health and dental coverage starts when you do to make sure you're always covered.  We provide health and dental insurance for employees, spouses, domestic partners, and dependents, as well as life and disability insurance.
      * Parental Leave. As your family grows, it’s important that you’re there and have time to figure out what your family’s new norm is.  You can take 12 weeks of paid time off within the first year of your new addition arriving. We know that they need you and we have your back.
      * Productivity Fund. We want you to be able to set up a workspace that allows you to perform at your very best.  All Redox employees receive an annual discretionary stipend so you can select what helps you be productive.  

      * 401k. We offer an optional, customizable and flexible 401k plan for you to plan for your financial future on your terms. 
      Apply
    • 3 days ago

      InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Training Specialist to help us change the way digital products are designed.

      About the Team:

      We are a team of lifelong learners with a passion for teaching people new skills. At InVision we get to work directly with our users and employees to show them how to use the InVision toolset to streamline their workflows. We’re there as they experience those “ah-ha” moments that’ll make their jobs easier and smoother – which makes our jobs a whole lot of fun!

      What you’ll do:

      • Deliver engaging training sessions for InVision users – remote/online (live) and onsite (may require travel 2-3 times per month). Training sessions may include: demonstrations, leading group discussions, creating and moderating breakout sessions, live Q&A about product and/or strategy.
      • Assist with colleagues’ training session moderation, as needed
      • Manage training session administrative tasks, including: attendance lists, Q&A follow ups, project evaluations, communicating relevant information to internal stakeholders
      • Assist with development and maintenance of training assets (voice over recordings, presentation materials, sample projects)
      • Identify program training gaps based on attendee feedback and engagement, program effectiveness evaluations, and overall course ratings
      • Keep up with latest design workflow trends, best practices, and methods as they relate to the digital product design industry

      What you’ll bring: 

      • Excellent presentation and verbal communication skills and comfortable in networking/onsite training sessions
      • Ability to maintain a positive, upbeat energy through multiple training sessions in a day
      • Passion for teaching and helping companies and individuals find efficiencies in their workflows
      • Strong interest in digital design and website/app creation
      • 3+ years training or teaching experience, preferably in online learning courses
      • Demonstrated experience developing training materials Basic knowledge of Photoshop and Sketch required - high proficiency preferred Some remote work experience preferred
      • Familiarity with the app/website development process
      • Comfortable being on camera

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      Apply
    • Data Scientist
      Motiion (Europe)
      data science
      3 days ago

      Motiion is a technology and data company for the food industry. We believe in transparency, diversity, merit and fostering a culture of accountability, personal impact and career growth.

      As a member of the first product engineering team at Motiion you have will have a unique opportunity to turning previously scattered and inconsistently structured data into directly actionable food industry insights to reduce waste, increase freshness and much more.  

      You have a proven track record of reading data and making solid conclusions. You know both the art and science of analytics - now only do you know how to find answers in the data, you also know which questions should be asked in the first place and what data might could help us further bolster our conclusions.  You love engaging with customers, learn about their challenges and then dive into the data to see how to solve them!
       
      We are building a product engineering team with a breadth of combined experiences so that we can collaboratively build great products. There are no hard requirements on specific educational background, technology, experience or geographical location.  We are however looking for specific traits in the people we work with. You might not yet be able to check all of the boxes, but at least you aspire to do so! 
       
      Some signs of a great candidate: 
      • Toolbox oriented. Whether your background is in mathematics, statistics, machine learning, artificial intelligence, or something else, you have enough experience to intuitively shortlist tools and approaches from most of these disciplines. 
      • Understanding business and customer needs.  You believe in creating models that will help the company and make short- and long-termimpact, focusing on“bang-for-the-buck”. 
      • Performance recognized by your peers. Past colleagues would love to work with you again.
      • Starter and finisher. You often identify a problem, design a solution and bring it to a state of completion - alone or with collaborators. You’ve worked with developers in the past, hope to continue doing so, but you would get far even without technical help.
      • Work hard and smart. Your work ethic is unquestioned, and you know how to get things done so you can balance your work and personal life in a sustainable way.
      • Disciplined and reliable. We are a remote company and you enjoy the benefits of working remotely while consistently delivering what you have committed to. When you hit a snag, you communicate and reset expectations early.
      • Collaborative. You know that your team members’ perspectives will make your solutions better. Similarly, you use your strengths to make the team perform.
      • Appreciation of honest feedback. You know that the best way to learn and grow is through constructive feedback delivered kindly, but without unnecessary ambiguity. You feedback given to as an opportunity to get better and strive to do the same for others.
      • Analytical and practical mind. You strive for simple, precise solutions to complex problems. Complex solutions are only acceptable when absolutely needed. 
      Why we are different
      Our main goals with Motiion are easy to explain: We want to build a company that we would like to enjoy spending the rest of our careers in, that has a positive impact on the world and that will outlast us. Achieving these goals will be challenging, but we know we can do it. Here’s why:
       
      A strong founder team
      We, the founders, have a proven track record of building successful companies from scratch. We will take all of the amazing and painful experiences of the past and apply them to create a company we all will be very proud of.
       
      Self-funded
      The founders have invested $10 million to allow us to focus on building technology and product the right way. Our eyes are on the goals of building a global technology platform. We are laser focused on customer needs, but will make product priorities based on our long-term goals, not short-term revenue.
       
      Remote-first
      We believe technology that enables remote work to be better than a corporate office setting is already here and the world of business is just about to catch up. Remote work certainly comes with drawbacks, but the strongly believe the advantages vastly outnumber the disadvantages. Speaking to dozens of experienced remote employees has shown us that the number one obstacle to building a successful remote workplace is doing it half-way by having some people be co-located and some remote. We want the same mode of collaboration for everyone and our team will be working remotely most of the time.
       
      This does not mean that you have to work from home all the time, or at all. Motiion will pay for co-working space if that’s what you prefer. We will also encourage team members that live in the same area to meet up and work together when it makes sense. We will also make sure we all meet regularly for real in-person interaction!
       
      Personal impact of collaborating individuals
      We have seen first-hand how corporate culture can devolve into empire building and reporting lines. Motiion will have great managers, but we recognize and value the skills of individual contributors. You can grow your career at Motiion doing the work you love and excel at. Your merit matters, not your title.
       
      Benefits
      We have top notch benefits, matching most of the large US tech companies, including 401k matching, excellent health insurance and a generous vacation policy.
      Apply
    • Sales Commissions Manager
      GitLab (remote, North America)
      sales
      4 days ago
      remote, North America

      At GitLab, we are fundamentally changing the way our customers get their software to market by putting the entire DevOps lifecycle into a single application. With over 100,000 organizations using the product GitLab is one of the fastest growing companies in technology. Our customer success teams are responsible for ensuring that our customers are wildly successful in achieving their business outcomes with the GitLab product as they move to truly modern DevOps. A complete long-term engagement of planning, strategy, coaching, services and relationship building ensures our customers exceed their goals and digitally transform. We know that our customers trust GitLab to take their ideas all the way from plan to shipped product in production and we don’t take that responsibility lightly. We have an incredible existing, and rapidly growing, customer base, with a passionate, supportive open-source community and incredibly talented teams located in 40 countries focused on supporting them.

      The Sales Commissions Manager leads and manages GitLab's field sales commissions programs globally. This requires collaboration with cross-functional departments and leveraging systems for all related business processes in a fast-paced distributed environment. This requires someone to be extremely well organized, analytical and detailed-oriented, with a solid knowledge of Sales Incentive Compensation best practices and related operational execution to help drive innovative solutions and optimize field effectiveness. In particular be an expert administrator with Xactly and have managed all aspects of end-to-end commissions processes. The Sales Commissions Manager supports the vision of Gitlab’s sales leadership team and reports to our Sr. Manager, Sales Strategy.

      Responsibilities

      • Own worldwide field sales commissions calculations, reporting, policies and provide first-tier support for all end-user technical or commission inquiries
      • Partner with various functions such as Sales Operations, People Operations and Finance to establish best practices, as well as drive on-going process refinement to improve the efficiency and accuracy of sales commissions methodology, calculations and reporting
      • Provides high quality, timely responses to the field sales and sales management and communicates complex logic and analysis in a manner that is consumable
      • Ownership of commissions systems process and infrastructure, along with project manage implementation of any changes
      • Participate as a key member of the Sales Incentive team and provide guidance on global design, delivery of deployed plans, governance, controls, metrics and best practices
      • Research compensation issues, disputes, appeals and provide analysis to facilitate resolution.
      • Responsible for timely and accurate preparation of monthly accruals, deferrals, reconciliations and provide fluctuation analysis for commissions accounting
      • Train Field Sales new hires on compensation plans and system
      • Maintain data integrity within Xactly, Salesforce.com and other related systems
      • Assist external audit firm on commission related matters for quarterly reviews and annual audits and ad hoc requests
      • Ensure compliance with SOX for compensation documents, processes, programs and policies

      Requirements

      • BA/BS degree in accounting, finance, economics or other quantitative fields preferred
      • 5+ years relevant experience and a solid understanding of sales incentive programs, processes and procedures  
      • Advanced analytical and modeling skills with the ability to interpret and analyze data
      • Ability to partner, collaborate and influence across functional areas (e.g. Finance, People Operations and Sales) and support multiple business partners
      • Excellent problem solving, project management, interpersonal and organizational skills
      • Deep SFDC, Xactly expertise and knowledge of typical enterprise SaaS tools
      • SaaS and B2B experience preferred
      • Interest in GitLab, and open source software
      • You share our values, and work in accordance with those values.

      Compensation

      To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

       

      Additional details about our process can be found on our hiring page.

      Remote-AUS
      Apply
    • 4 days ago

      Human (Resources) Wrangler

      Would you like to take part in building the future of our distributed workforce? Are you located somewhere outside of the United States, preferably in a UTC + time zone? Automattic is a place like no other: our fast-growing team of 800+ works from home (or any other location they choose), in one of 65+ countries, to democratize publishing and make the web a better place. Check out our Work With Us page for more info on how we work, our development process, and benefits.

      The Human League (externally known as HR) team’s goal is to ensure our company is the best place Automatticians have ever worked, making each person feel welcomed, included, valued, and respected. We are looking for a Human (Resources) Wrangler to join our team and help scale our distributed model as we grow.

      Some of your responsibilities will include managing global compensation, administering benefits programs, analyzing employee engagement data, developing learning opportunities and programs, being a strategic partner to Automatticians, and promoting labor relations.

      Do you have:

      • Experience with a lean, fast-growing, fast-paced software, internet, or creative startup?
      • An insatiable curiosity for new technology, gadgets, and streamlined processes?
      • Experience using WordPress?
      • Experience working with remote team members?
      • Experience implementing multinational compensation and benefits programs?
      • Experience supporting team leads and team members through all aspects of employment (onboarding, coaching others, brainstorming solutions, managing performance improvement plans)?
      • A passion for elegant, simple, automated solutions that keep operations running smoothly?
      • Exceptional verbal and written communication skills in English?
      • An ability to see opportunities to make the work environment better and the initiative to move forward with action?

      Priority given to applicants outside of the United States. We are looking to expand our team and aim to reflect the diversity of Automatticians currently working with us.

      At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. If your prior experience is within an HR specialty (i.e. Benefits, Compensation, Labor Relations) apply! 

      We’re serious about growing diversity in the tech industry. We want to build Automattic as an environment where people love their work and show respect and empathy to those with whom we interact. Diversity typically includes, but is not limited to, differences in race, gender, sexual orientation, gender identity or expression, political and religious affiliation, socioeconomic background, cultural background, geographic location, disabilities and abilities, relationship status, veteran status, and age. To work on diversity means that we welcome these differences, and strive to increase the visibility of traditionally underrepresented groups. Read more about our dedication to diversity and inclusion.

      How to Apply

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

      If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

      To increase your chances of standing out, please answer the following questions in your application:

      • In one paragraph, describe your philosophy of HR, specifically addressing the balance between an HR employee’s responsibility to represent the company and the responsibility to advocate for team members.
      • What’s your favorite HR tool and why?
      • What’s the most compelling HR-related book you’ve read? Why?
      • Tell us about an interesting HR situation you were involved in. What made it interesting to you? If the situation was an issue, how was it resolved?

      We look forward to hearing from you!

      All Jobs Require

      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      Apply
    • Customer Success Specialist
      mailparser.io (US timezone)
      emai
      4 days ago

      Mailparser and Docparser are growing! To continue delivering a first class experience to our customers, we are hiring an experienced Customer Success Specialist.

      The role we are hiring for includes a broad variety of Customer Success related responsibilities, such as answering to support emails, getting on the phone with current and prospective clients, advising customers on how to best set up our software, doing product demos, and more.

      We are a fully remote team, but you don’t need to be based in the US. You need to be willing to work during US business hours. Extra consideration will be paid to talent in Europe that can service our clients in multiple time zones. We have customers in a lot of places ;) Our current team is spread across Central, Eastern (USA) and the Central Europe time zone.

      This is a part-time role (20 hours per week) with potential for full time growth.

      About Mailparser and Docparser

      Mailparser is the market leader in email parsing with thousands of customers around the globe. Mailparser makes it easy to extract data from recurring emails, such a contact inquiries, purchased leads, and much more.


      Docparser is a document processing and workflow automation solution trusted by hundreds of customers around the globe. Docparser customers range from small startups to Fortune500 companies who want to automate document based workflows. Docparser can be used to extract data from various types of documents, such as invoices, purchase orders, delivery notes, etc.


      With both products, we save clients time & money by replacing tedious manual data entry tasks with a fully automated solution.


      Responsibilities

      * Front-line technical support via email

      * Calling prospective customers who requested to be called back

      * Doing live demos of our products for higher tier prospects

      * Maintaining and extending our support documentation

      * Effectively communicate the opportunity our products provide and why clients should want to have our parser software(s) embedded in their daily operations


      Required Experience / Skills

      * Experience in a customer-facing customer success or account management

      * Decent technical understanding on how the web and cloud based applications work

      * English Native or Bilingual (Written and Spoken)

      * Strong interpersonal skills and experience building strong internal and external relationships

      * Available during US business hours

      * Reliable Internet connection – 10/mbps dedicated line (minimum)

      * Curiosity and willingness to learn

      * SaaS experience is a benefit


      How To Apply For This Position

      Please email us at [email protected] with your CV, cover letter and desired hourly rate. Please add “Customer Success Specialist” in the email subject line. Please ensure your CV & Cover letter are shared on Google Drive with a link we can access. If all of these considerations are not followed, we will have to omit you from consideration. Details are very important in this role.

      Apply
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