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- Dev Team Lead, Expert in Go, C, and C++
  
  Arc.dev
- Full-Stack Engineer (xGoogler team)
  
  Primeflow
  
  Engineering angular node
  Work with xGooglers going through a VC-backed accelerator!
  
  Apply directly to our CTO here.
  
  The market, problem & vision
  
  We live in the age of SPAM. The two main sources of it are recruiting and sales. Why can’t the good companies and good employees just find each other? Why can’t businesses just sell to happy clients?
  
  It boils down to competition - companies fight for the best talent and for the best clients. Some throw piles of money at external agencies, some try to abuse the contacts of their staff. The SPAM is just a side-effect of a process designed to minimize the cost - but ending up inefficient and expensive in secondary costs.
  
  Every industry veteran will tell you one thing - the best deals and the best hires are not made by ‘solutions’ - they are made by people. People with vested interest in the success of the business they work with. Today, these people are locked in a contract, bring in a ton of business and get a small cut. Or they are spammed for favors, help occasionally and get nothing for it.
  
  And they hate it. In 2019 in the UK alone there were 8,450 new recruiting agencies started by top recruiters leaving their jobs and setting up solo or in small groups. Sales staff deals with this by doubling the churn rate compared to any other role, always hunting for a fairer commission.
  On top of that, there are people who have much better access to talent than recruiters and better access to clients than sales staff - but they are left untapped. Why wouldn’t a tech company collaborate on recruiting directly with a talent pool built around an open source project? Why wouldn’t a SaaS business distribute through folks who offer training workshops in the relevant vertical?
  At its core, this is a coordination problem. As a company: How do I find and on-board all these external partners? How do they learn about what I need and how do I weed through and prioritize what they send me back? How do I identify and fairly pay the ones who deliver value?
  Primeflow is our answer to these questions, enabling companies to work with external partners who make recruiting and sales happen.
  The product
  
  Primeflow enables companies to set up direct acquisition channels through scalable partnerships with external contributors. Our pilot has a mix of growth companies who look to recruit a lot, b2b businesses who want to sell through ecosystem partners and VCs who want to coordinate their startup scouts.
  
  At the heart of Primeflow is it’s reputation engine powered by a layered dataset of:
  demand & supply data
  relationship linkage
  transaction data
  
  While managing the coordination between companies and their partners, we build a clear picture of what is being requested & delivered, between which parties and at what price.
  
  This reputation engine powers an efficient user experience, helps the users establish new business based on their previous track record and ensures that people get rewarded based on their merit. And it’s also what will make Primeflow defendable and valuable in the long run.
  You
  
  You are a proactive maker, hungry to build something big.
  
  You are a versatile engineer, up to speed with modern web technologies, engineering practices & devops. You will appreciate our automatic push pipeline, have a thing to say about our system architecture and pull your weight in our stack of Angular/NodeJS/GCP.
  
  You also want to be immersed in the product process, talk to customers, brainstorm solutions and have a voice in the direction of our product and our company.
  
  But most importantly, you want to make stuff happen, grow personally and be rewarded fairly.
  Apply
- Reactjs Front End Developer
  
  WeAre8 (US Only)
  
  javascript react js react/redux
  
  JavaScript Developer
  We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important
  
  RESPONSIBILITES
  • Developing new user-facing features using React.js
  • Building reusable components and front-end libraries for future use
  • Translating designs and wireframes into high-quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers
  
  SKILLS
  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
  • Thorough understanding of React.js and its core principles
  • Experience with popular React.js workflows (such as Flux or Redux)
  • Familiarity with newer specifications of EcmaScript
  • Experience with data structure libraries (e.g., Immutable.js)
  • Knowledge of isomorphic React is a plus
  • Familiarity with RESTful APIs
  • Knowledge of modern authorization mechanisms, such as JSON Web Token
  • Familiarity with modern front-end build pipelines and tools
  • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
  • Ability to understand business requirements and translate them into technical requirements
  • A knack for benchmarking and optimization
  • Familiarity with Git code versioning
  
  To apply, send an email to [email protected]
  
  Apply
- Senior Product Engineer (REMOTE // VENTURE FUNDED)
  
  Mondayvc (Global)
  
  agile product engineering startup
  About the company:
  
  MondayVC is a quickly scaling start-up building white-label job boards and talent networks for venture capital funds and startup accelerators across the world. Customers use our platform to save time when making high-value introductions between portfolio companies and professionals in their networks.
  
  As a remote company operating from 7 countries, we understand remote work and are constantly investing in our team by encouraging autonomy, clear communication, and discipline.
  
  We’ve recently closed our seed round and are prepared to scale our offering with current customers as we develop new products.
  
  The Role:
  
  We’re looking for a senior full-stack product engineer to join our early-stage, quickly-scaling team. You will make impactful product features a reality across a variety of product verticals in collaboration with product managers, designers, and our Chief Product Officer.
  
  Responsibilities:
  
  Work with autonomy on large projects critical to our roadmap, executing toward simple, effective solutions
  
  Build fast prototypes that help us validate our assumptions
  
  Develop and define the backend and frontend architecture
  
  Improve performance, reliability, scalability and security for our systems
  
  Be involved in transitioning our monolithic codebase to a microservice-based architecture
  
  Work with PMs, Engineering manager and senior members of the org to help direct team-level priority
  
  Work with autonomy on large projects critical to this roadmap, executing toward simple, effective solutions
  
  Core Competencies and Accomplishments:
  
  5+ years experience owning engineering initiatives for product-driven teams
  
  Experience building scalable systems
  
  A tenacious problem-solver; you hold your performance to a high bar and are motivated to consistently work towards stretch goals; you’re resourceful and not offset or discouraged by unforeseen challenges.
  
  Detail-oriented; you see the typos in an email even if you try not to. When testing code, often you spot bugs by simply looking at the code without making it run.
  
  A team player; you manage priorities effectively with a keen awareness toward how your work can support the team; you naturally break down silos with proactive communication
  
  Someone who takes ownership; you like to take ownership for the projects you are leading and do whatever it takes to make sure those projects are successful.
  
  Receptive to feedback from clients and team members and take ownership to implement improvements you believe are necessary.
  
  Transparent with your process and proactively give feedback to other team members when you have it.
  
  Perks:
  
  Make a serious impact on an early-stage team
  
  Work remotely for a company with an intentional, healthy remote culture
  
  Competitive compensation package
  Apply
- Partner Manager (f/*/m)
  
  Frontastic (Europe only)
  
  ecommerce saas
  
  3 days ago
  Frontastic is looking for a Partner Manager (f/m/*) as full-time employee.
  ABOUT US
  We're a fast-growing startup founded in 2017 to bring APIs into better human interaction. We offer a cloud platform accelerating teams to create mobile-first frontends for the API economy. We're doing this as a 100% remote native company: currently 28 people from 8 countries in Europe (and counting).
  ABOUT THE ROLE
  As Partner Manager you are the connection pillar between our partner community and Frontastic. You will work closely with the executives, the sales departments and developers of existing and potential business partners and agencies in order to generate joint business. You have a background in partner management in the Software as a Service industry and ideally a deep understanding of the E-Commerce industry. You are communicative and love to talk to C-Level and decision-makers of potential partners on equal terms.
  WHAT YOU'LL DO
  Partner with sales to drive partner sourced referrals and effectively co-sell with agency partners.
  Lead and collaborate with the Frontastic marketing and product teams to develop and implement effective go-to-market strategies (new integrations, new features, new markets) with new and existing partners.
  Responsibilities include working with and communicating across multiple team functions within Frontastic and within partner organizations.
  Work with partners to drive joint marketing initiatives through events and other marketing campaigns.
  Work with the partners to develop partner success metrics, including specific KPIs that drive customer adoption and revenue growth for both Frontastic and the partner.
  Work closely with the Frontastic product and client success teams to ensure smooth on-boarding experiences and servicing processes of acquired new customers using partner integrations via the Frontastic platform.
  Deliver compelling capabilities demonstrations of the Frontastic platform and address high-level technical questions, serving as a subject matter expert around how customers use Frontastic to build seamless user experiences.
  Act as a primary point of contact/product owner for solution and partnership.
  Plan, organize, lead, and control balanced revenue growth, continued customer awareness and customer satisfaction with a long term, multiyear focus.
  Serve as a role model, source of inspiration, and coach for less experienced peers.
  Partner with leadership in cultivating an environment of teamwork, openness, creativity, and continuous improvement.
  You may speak at meetups and conferences
  WHO YOU ARE
  You reside and work in Europe
  You have good writing and communication skills in English
  Speaking German is an advantage (but not necessary), as we currently have a large share of German customers.
  You're an experienced partner manager in the software industry or worked in direct sales roles for at least 3 years.
  You're experienced in the e-commerce industry.
  You understand business partner and customer requirements and problems and are able to translate them into product features
  You know what to prioritize, creatively solve complex problems, and use data to make decisions. You have a deep level of knowledge about how businesses work, keep up with relevant practices and trends, and know the competition.
  You are a great salesperson with sales methodology knowledge. Your extensive experience will allow you and others to skillfully negotiate wins internally and externally while maintaining strong relationships.
  You have a passion for getting things done, carry out responsibilities with minimal direction, enjoy working hard, are full of energy for challenges, and seize opportunities more than others.
  You can relate technical benefits and constraints of a platform to business requirements and are willing to embrace problems by non technical shareholders and incorporate their requirements.
  You have an open and honest personality with a good sense of humour and a confident appearance
  You're good at networking and getting in touch with others quickly
  You have a well-structured working style and are used to managing many projects at the same time.
  Please note: this role does involve an amount of travel (up to 30%) mainly within Europe.
  OUR VALUES
  Our team strives to constantly improve itself following these values:
  Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.
  Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).
  Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.
  We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration is key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.
  Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.
  HOW WE WORK
  We're a 100% remote-native company. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication.
  We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.
  We meet four times a year in person: one five-day retreat and three two-day retrospective focused meetings.
  COMPENSATION
  For this particular job we are offering to pay between 80.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation. In addition, we offer 28 vacation days and €200/month co-working stipend. Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. We strive to find a good balance between local laws and conventions, and a general fairness. And we're always open to your suggestions.
  WE'D LOVE TO HEAR FROM YOU!
  If this job sounds interesting to you, please try to point out where you match to our requirements in a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!
  Apply
- Senior Full-Stack Engineer (Spotlight)
  
  Thorn (US only)
  
  react sql
  
  5 days ago
  Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.
  Last year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet.
  About the Role:
  Law enforcement doesn’t have enough time to navigate the online commercial sex market to find children and identify their traffickers. Spotlight takes this massive amount of data and turns it into an asset for law enforcement. The objective of Spotlight is to improve the effectiveness and efficiency of domestic sex trafficking investigations and increase the number of children who are identified and connected with help resources. Learn more about Spotlight.
  What You'll Do:
  Collaborate with other engineers on your team to build complex client application features built on top of hundreds of terabytes of data.
  Work closely with the product manager and engineers to define product requirements, and collaborate to devise optimal engineering solutions.
  Create technical specifications, prototypes, and presentations to communicate your ideas.
  Play a critical role in day-to-day coding, code reviews, and troubleshooting production issues.
  Drive technical innovation by researching and incorporating new technologies and tools into our core system.
  Skills We're Seeking:
  You have a commitment to putting the children we serve at the center of everything you do.
  You have proficient software development knowledge with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
  You have experience prototyping, implementing, testing, and deploying code to production.
  You can work with shifting requirements and collaborate with internal stakeholders.
  You have empathy and can be a strong advocate for our users while balancing the vision and constraints of engineering realities.
  You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.
  Technologies We Use:
  You should have non-trivial experience with React and SQL, but we’re excited about teaching folks that have the desire and ability to learn the rest.
  React / TypeScript
  Node / Express
  MemSQL (MySQL-compatible relational database)
  Docker / Kubernetes
  AWS
  Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.
  Apply
- People & Culture or Business Administrator (f/*/m)
  
  Frontastic (Europe only)
  
  hr bookkeeping people
  
  1 week ago
  Frontastic is looking for a person to support us in the areas of People & Culture or Business Administration as full-time employee or freelancer.
  ABOUT US
  We're a fast growing startup founded in 2017 to bring APIs into better human interaction. We offer a cloud platform accelerating teams to create mobile first frontends for the API economy. We're doing this as a 100% remote native company: currently 28 people from 8 countries in Europe (and counting).
  ABOUT THE ROLE
  The management and administration of Frontastic sees itself as an internal service provider. We try to bring a very high benefits with as little effort as possible. Our goal is to help all people at Frontastic to be able to do their work in a relaxed way and to help them to become even more productive. That's why we call ourselves the "Empowering Area" inside Frontastic.
  We're looking for new members of the team, which is currently formed of one of the founders and one employee. Our tasks are very broad, so it's very difficult for us to name specific knowledge and skills required. The most important thing is that you bring personal experience from working in an internationally distributed remote-only company.
  Ideally, you should've already gained leadership experience yourself. We're not talking about job titles, yet, as we try to have as little hierarchy as possible at Frontastic. If you're explicitly looking for a "VP" or "Head of" title, you're probably in the wrong place. To be clear, this is only about job title itself, not about responsibilities - the more you take the lead yourself, the better.
  WHAT YOU'LL DO
  Depending on your personal skills, preferences, and experience, you might:
  Handle candidate management
  International onboarding incl. legal registration as an employer
  Empower our people and company culture
  Process international payrolls
  Process all parts of internal business administration and bookkeeping
  Help with all kinds of legal stuff like contracts or during funding rounds
  You'll actively drive the change that inevitably happens within a growing high-tech company
  You may speak at meetups and conferences
  WHO YOU ARE
  You reside and work in Europe
  Worked for 5 years in People & Culture or Administration in a distributed international multi-team environment
  Attitude and skills to survive in a complex and highly dynamic environment– and you know how to grow this attitude in your co-workers
  Good writing and communication skills in English
  You love administrative tasks and to work on the team and company
  You love to make your work even more efficiently with state of the art tools like Zapier
  You enjoy building organisations and processes.
  Skills in either international HR, tax, legal, bookkeeping, … (we already said that we cover a very wide range of topics, didn't we?)
  OUR VALUES
  Our team strives to constantly improve itself following these values:
  Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.
  Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).
  Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.
  We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration is key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.
  Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.
  HOW WE WORK
  We're a 100% remote-native company. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication.
  We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.
  We meet four times a year in person: one five-day retreat and three two-day retrospective focused meetings.
  COMPENSATION
  For this particular job we are offering to pay between 40.000 to 70.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program AVSOPB as part of your compensation. In addition, we offer 28 vacation days and a €200/month co-working stipend.
  Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. We strive to find a good balance between local laws and conventions, and general fairness. And we're always open to your suggestions (especially since it'll be part of your job).
  WE'D LOVE TO HEAR FROM YOU!
  If this job sounds interesting to you, please send a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!
  Apply
- Agile Coach (f/*/m)
  
  Frontastic (Europe only)
  
  agile scrum master
  
  1 week ago
  Frontastic is looking for an Agile Coach (f/*/m) as a full-time employee or freelancer. We're a remote-native company currently operating in the Europe/Berlin timezone.
  As an Agile Coach you're responsible for setting up and maintaining a progressive and demanding working environment for all Frontastic staff and teams – full-time employees as well as freelancers. You have a background in Organisational Development, Human Resources, Industrial and Organisational Psychology or are an experienced IT team lead. You're communicative and love to support tech teams as a solution-focused lateral leader.
  This isn't a junior position, which doesn't mean that you must have worked in this role before. Ideally, you should've already gained leadership experience yourself. In any case, you're aware of the unique challenges that remote working environments offer.
  WHAT YOU'LL DO
  You'll support the people and teams at Frontastic in the joint development and maintenance of a working environment that allows self organisation AND true leadership, (solution) focus AND innovation, diversity AND common sense
  You'll work as a consultant, trainer, facilitator, mentor or coach – whatever the given situation demands
  You'll implement feedback cycles that help the people at Frontastic improve the way they collaborate, for example by facilitating team and company retrospectives
  You'll act as a mediator in personal or team conflicts
  You'll support the People Leads in staff development, trying to find a good match between the personal skills/preferences and the skills required for the team/company
  You'll act as a sounding board for the management team, forecasting the effect that new principles, rules, processes or structures may have on the people at Frontastic
  You'll actively drive the change that inevitably happens within a growing high-tech company
  You may speak at meetups and conferences
  WHO YOU ARE
  You reside and work in Europe
  You have already worked as a Scrum Master, Agile / Lean Coach or People
  Lead in a multi-team environment
  You have the attitude and skills to survive in a complex and highly dynamic environment – and you know how to grow this attitude in your co-workers
  You have good writing and communication skills in English, geared to a wide range of target groups – including tech teams, management, and customers
  It would be helpful if you already have experience remote working
  OUR VALUES
  Our team strives to constantly improve itself following these values:
  Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.
  Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).
  Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.
  We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration are key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.
  Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.
  HOW WE WORK
  We're a remote-first company with regular in-person meetings. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication. We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.
  COMPENSATION
  For this particular job we are offering to pay between 60.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program AVSOPB as part of your compensation. In addition, we offer 28 vacation days. Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. But we're always open to suggestions.
  WE'D LOVE TO HEAR FROM YOU!
  If this job sounds interesting to you, please send a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!
  Apply
- Copywriter & Content Specialist
  
  vidIQ
  
  1 week ago
  Imagine a product that reached over a million users without a single copywriter. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's content growth engine from the ground up.
  Intro
  Why this Role?
  Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
  Help build the foundations of conversion marketing at vidIQ: As an early member of our growth team, you'll be instrumental in helping define how our copy and conversions drive sales.
  Right time, right place: We are small enough that you will have true ownership and the feel of a close-knit team. But, we are established enough to have hit profitability and product-market fit, which gives us a fun and challenging field to play on!
  Leave better than you came in: We are always learning at vidIQ. We learn by doing. We learn from each other — and we are incentivized to attend conferences, obtain certifications, and take training courses.
  Build the future with us: In today’s ever-changing world of technology, video is coming in fast and hard to dominate both the entertainment and marketing space. With multiple devices to choose from — from mobile to tablet, desktop to streaming video on our televisions, more and more people are not only using video to make purchasing decisions, but also changing the way they receive their entertainment.
  Tackle our most interesting and impactful problems: We are setting precedents and coming up against challenges no one has seen before. You will need to be resourceful and creative. You will not be bored!
  Company Mission
  We want to empower Creators. We help creators on their journey to being better video creators through tools and training.
  Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.
  We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.
  The Product
  The best way to understand vidIQ is to play with the product: www.vidiq.com/extension
  We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creators need to be successful. We're also know as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.
  About this Role
  So, what will you do at vidIQ in this Junior Copywriter & Content Specialist role?
  Driving the creation of original concepts that result in effective and compelling copy
  Writing clear, concise and grammatically correct copy that appeals to our various target markets in our brand voice
  Experiment with different angles, messaging, and copy to find the best performing copy
  Learn about our product inside and out and be able to describe the benefits and problems of customers better than they can
  Dive deep into a feature or launch and write compelling copy that takes a person from an ad into a landing page, to opt-in, to opening the emails, to clicking through the email, and to converting to the next steps through the whole customer life cycle
  Craft and implement ads, landing pages, emails, conversion oriented content, video ad scripts, product marketing, and other conversion oriented copy
  Help shape the customer journey to give prospects a better experience, increase conversions, and create repeatable processes
  This might be for you if...
  You have a track record of driving results
  You’re hardworking and goal-oriented
  You have a tireless positive attitude
  You have a growth mindset and view challenges as learning opportunities, not failures
  You practice the continuous improvement formula for your personal development
  You can put yourself in others’ shoes and see situations from perspectives other than your own
  You love diving deep into the mindset of your target customers to craft compelling copy that pulls them into taking action
  FAQ
  
  What benefits can I expect?
  
  This is a 100% remote position, work from anywhere you like.
  A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
  We offer a generous vacation policy of taking time when you need it. Most team members take 4–5 weeks of time off per year.
  Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
  Work with amazing people around the world.
  Huge impact in the Creator Ecosystem.
  Matched or exceed market salary in the country you live in.
  Support your professional development and will pay for relevant courses and conferences
  Apply
  If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.
  Apply
- Business Development Manager
  
  vidIQ
  
  1 week ago
  Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.
  Intro
  Why this Role?
  Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
  Help build the foundations of sales at vidIQ: As an early member of our business development team, you'll be instrumental in helping define our sales motion.
  Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.
  Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
  Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.
  Company Mission
  We want to empower Creators. We help creators on their journey to being better video creators through tools and training.
  Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.
  We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.
  The Product
  The best way to understand vidIQ is to play with the product: www.vidiq.com/extension
  We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creators need to be successful. We're also know as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.
  About this Role
  So, what will you do at vidIQ in this Business Development role?
  Handle inbound requests from prospective customers interested in upgrading their accounts and coaching
  Reach out to prospects via our CRM, email, phone, and LinkedIn to educate them on our product/service
  Experiment with different audiences, messaging, and channels to generate Enterprise opportunities
  Qualify those prospects to determine whether or not they’re a good fit for vidIQ
  Organize and take thorough notes on prospects in our CRM
  Learn about our product inside and out and be able to give demos customized to the needs of different personas
  Help shape and build our sales systems to give prospects a better experience, increase conversions, and create repeatable processes
  You'll also get to travel to industry video focused events around the world and meeting amazing creators
  This might be for you if...
  You have a track record of driving results
  You’re hardworking and goal-oriented
  You have a tireless positive attitude
  You have a growth mindset and view challenges as learning opportunities, not failures
  You practice the continuous improvement formula for your personal development
  You can put yourself in others’ shoes and see situations from perspectives other than your own
  You love getting to know new people and helping them solve their business problems
  FAQ
  What benefits can I expect?
  This is a 100% remote position, work from anywhere you like.
  Flexible vacation time & paid time off.
  Flexible work schedule.
  Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
  Work with amazing people around the world.
  Huge impact in the Creator Ecosystem.
  Apply
  If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.
  Apply
- Site Reliability Engineer
  
  Chainlink (Some overlap with EST)
  
  devops golang blockchain
  
  1 week ago
  Smart contracts are on track to revolutionize how all agreements work, through an entirely new system of technologically enforced contract guarantees. Chainlink enables next-generation smart contracts that can be written about any/all events in the real world, the details of our approach can be found in our whitepaper. We are well recognized for providing highly secure and reliable blockchain connectivity to the world's largest enterprises such as Google, Oracle, SWIFT, and many more. This is a unique opportunity to join one of the top companies developing cutting-edge blockchain technology while working closely together with a team of experienced senior developers.
  
  About this Role
  As a site reliability engineer, you’ll work directly with the company’s CTO, CEO and a technical team of other senior engineers. You’ll develop and build highly scalable, secure, and reliable software that will change the way smart contracts function at a fundamental level. You’ll have the opportunity to learn and master the latest research concerning cryptography, blockchains, game theory, consensus algorithms, and decentralized applications. We live by an open-source ethos and believe in giving back to the community. You'll join us in enabling the future architecture of Chainlink, including the following:
  
  Work directly with AWS in a expert capacity using Terraform
  Maintain reliable application and network infrastructure focusing on time to recovery, monitoring, reduced downtime during upgrades, and disaster recovery
  Apply the 12 factor app methodology to blockchain infrastructure appropriately.
  Use data to understand the availability, reliability, and sustainability of our service
  Build tools and systems for a great developer user experience
  5+ years of professional software development
  B.S. or higher in computer science or a similarly technical field
  Experience with test driven development and the use of testing frameworks
  Knowledge of system design concepts
  Experience with distributed systems and/or container orchestration
  Strong communication skills, specifically giving/receiving constructive feedback in a collaborative setting
  Excitement about building, operating and maintaining resilient, scalable services
  Preferred Qualifications
  Demonstrated understanding of container networking and security
  Comfort working with network protocols, proxies and load balancers
  Experience building highly available services at scale
  Professional experience with Golang, TypeScript, Solidity, Rust
  Experience with distributed systems
  Ability to optimize and refactor for scaling and/or testability
  Experience defining security strategies and securing high value systems
  Excitement for blockchain, Web 3.0, and similar decentralized technologies
  Comfort with pair programming
  Comfort working remotely in a distributed team
  Experience with Continuous Integration and Continuous Delivery
  Passion for open source
  This role is location agnostic anywhere in the world. Though we ask that you overlap some working hours with Eastern Standard Time (EST).
  
  *Chainlink is an Equal Opportunity Employer.*
  Apply
- Sr. Customer Success Manager
  
  Close (North America)
  
  customer success CRM B2B/SaaS
  
  2 weeks ago
  About Us
  At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster).
  Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love. We are growing our Success Team of 4 in order to work with more customers, specifically to help with new customer onboarding and identifying high-growth customers.
  About You
  You have between 5-10 years experience with B2B SaaS in a customer success role. You have domain expertise in the CRM industry and/or you have frontline sales experience of at least two years that you can rely on to act as a trusted sales advisor for our customers.
  You have excellent written and verbal communication skills and are comfortable working independently in a fast-paced environment. You have demonstrated the ability to manage and grow relationships with your customers and share best practices with a team of success managers.
  You are someone with high emotional intelligence, having the ability to understand and empathize with the needs of others. You have a friendly, but strong demeanor. You must be located in North America and available to work normal U.S. business hours. You should have experience working in a startup environment; remote work experience would be a plus.
  About the Role
  We are looking for an experienced Senior Customer Success Manager to partner with our customers. Reporting to the Director of Customer Success, you will be the main day-to-day point of contact for your customer relationships. You will own the client relationship and be charged with maintaining and growing revenue while delivering a high-level of value to our customers.
  We are looking for an outstanding relationship-builder who can leverage every resource available to our customers, with a combination of technical and sales aptitude, and experience managing the entire customer journey.
  This is an entrepreneurial, high-growth atmosphere and we’re looking for candidates that thrive in that environment. The ability to multitask, set and adjust priorities is critical; as a Senior Customer Success Manager you will always have more work than what can be completed in one day. The team members you'll be working most directly with are Liz Stephany, Matt Bonde, Andrea Lucke, and Lydhia-Marie Bolduc-Gosselin.
  What you'll be responsible for...
  Own a dedicated group of customer relationships and be responsible for managing the full customer lifecycle including training, adoption, expansion opportunities, retention and renewals
  Become a subject matter expert in our platform and our sales philosophy
  Problem-solve at a high level with your customers on sales process, efficiency and automation, data integrity and knowledge of best-in-class integrations
  Provide your customers with valuable insights to help them achieve their business objectives including pulling reports, analyzing data, and understanding what it means and why it matters to your customers
  Develop success plans and drive quarterly business reviews at the executive level
  Develop cross-functional relationships at the user and executive level across multiple internal teams and brands.
  Work closely with Success and Sales teams on seamless customer transitions
  Execute at a high level to achieve goals around retention, growth and customer satisfaction
  Host in person customer events, visit customers in person, quarterly travel required
  Why work with us?
  Culture video 💚
  100% remote (we believe in trust and autonomy)
  2 x annual team retreats ✈️ (Lisbon retreat video)
  Competitive salary
  7 weeks PTO (includes company-wide winter holiday break)
  1 month paid sabbatical after 5 years
  $200/month co-working stipend
  Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)
  99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)
  401k matching at 4% (US residents)
  Dependent care FSA (US residents)
  Our story and team 🚀
  Glassdoor Reviews
  At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).
  We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.
  This team is growing in more ways than one - we’ve recently launched 11 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.
  Interested in Close but don't think this role is the best fit for you? View our other positions.
  Apply
- Sr. Software Engineer - Backend
  
  Close (American or European timezones)
  
  backend mongoDB python
  
  2 weeks ago
  About Us
  At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.
  Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.
  We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio
  About You
  We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.
  You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.
  You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.
  You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.
  You are located in an American or European time zone.
  Bonus points if you have...
  Contributed open source code related to our tech stack
  Led small project teams building and launching features
  Built B2B SaaS products
  Experience with sales or sales tools
  Come help us with projects like...
  Conceiving, designing, building, and launching new user-facing features
  Improving the performance and scalability our API. Help expand our GraphQL implementation.
  Improving how we sync millions of sales emails each month
  Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
  Building user-facing analytics features that provide actionable insights based on sales activity data
  Improving our Elasticsearch-backed powerful search features
  Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis
  Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers
  Why work with us?
  Culture video 💚
  100% remote (we believe in trust and autonomy)
  2 x annual team retreats ✈️ (Lisbon retreat video)
  Competitive salary
  7 weeks PTO (includes company-wide winter holiday break)
  1 month paid sabbatical after 5 years
  $200/month co-working stipend
  Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)
  99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)
  401k matching at 4% (US residents)
  Dependent care FSA (US residents)
  Our story and team 🚀
  Glassdoor Reviews
  At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).
  We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.
  This team is growing in more ways than one - we’ve recently launched 11 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.
  Interested in Close but don't think this role is the best fit for you? View our other positions.
  Apply
- Drupal Developer (f/*/m) mainly Frontend & Integration
  
  bytepark GmbH (Europe only)
  
  developer drupal frontend
  
  2 weeks ago
  bytepark - WE BUILD DIGITAL PRODUCTS
  You love technology and Open Source? Sustainable software development is important to you and you like to work in a diversified environment? You are open for new ideas and appreciate creative solutions? You are professional in using Drupal, but also open-minded towards new technologies?
  bytepark is looking for a Drupal Developer (f/*/m) mainly frontend & integration as full-time or part-time employee or freelancer. We're a moving bytepark into a remote-first company currently operating in the Europe/Berlin timezone.
  
  What are we looking for?
  Conception and development of web-based applications based on Drupal for our clients
  Supervision, support and further development of existing projects
  Application of best practices through code reviews and the pursuit of clean code
  Planning and implementation of testing strategies (unit/integration/UI tests) as part of a continuous integration strategy
  Identification and development of open source components (Drupal & Co.) as well as further development of external open source components within the scope of project work
  
  What you should bring?
  Minimum three years of professional experience as web developer/programmer
  Experience with the integration and development of web-based APIs and services
  Experience with virtualization via vagrant and/or docker
  No fear of a Unix shell
  Enjoyment of looking beyond the horizon and motivation for personal and technological development
  
  What would be great?
  Experience with Continuous Integration or Deployment
  Experience with testing strategies
  A dedicated GitHub account
  
  What we offer to you?
  If you are looking for challenging projects, technologically demanding customers and a friendly team, you have come to the right place. We do not work in an open-plan office, but in a modern, individual working environment - increasingly remote.
  Just send us your application including your salary expectations and possible starting date to: [email protected] You want to work part time? We are open to different working time models.
  Apply
- Digital Web Analytics Specialist (part-time)
  
  In Marketing We Trust (APAC)
  
  google analytics digital analytics
  
  3 weeks ago
  The Position Summary
  Title: Digital Analytics Specialist
  Location: Remote. APAC Timezone
  Reports to: Web Analytics Lead
  Works with: Entire In-house Growth Marketing team; high calibre, switched on clients (mostly med/large web businesses)
  Availability: Part-time (20 hours per week) with the possibility of going Full-time
  The Company
  We are a Digital Marketing and Analytics Enterprise and we are very good at Analytics, SEO, CRO, Data Science. Find out more about our services.
  Our motto: Traffic is nice. Revenue is better.
  We have the most fun doing it in competitive environments and our primary sectors by revenue are online travel, technology SaaS, e-commerce, finance, education and many more.
  We strive on being an extension of our client’s team and providing tailor-made, return-focused work.
  We are picky about the clients we bring on-board and very protective of our reputation. We won’t engage with a firm unless we believe we can make a difference to their business and help them Get Stuff Done!
  This keeps us focused on taking exciting projects, which motivates us to bring the best of our game and build lasting relationships with our clients.
  We think the current agency model is broken and we really believe we can build a better alternative. But we need great people to help make this happen and that’s where you come in!
  We are a bootstrapped company, we grew exponentially in the last few years and now seating at 60 people working with us.
  We are built to be remote from day 1, but if you want to say ‘Hello’, our office is 78 meters from the beach in Sydney. Make sure you bring your swimwear!
  The Opportunity
  We are looking for a passionate and creative Digital Analytics Specialist to join our ever-growing team. You will work on multiple client projects and help with the delivery of ‘Measure’ projects for a wide variety of clients.
  The Analytics Specialist will report directly to the Web Analytics Lead and will be responsible for taking on a variety of tasks that allow for the successful completion of planned marketing programs.
  You will collaborate across the organization, and own key agency relationships, developing ideas and strategies, as it relates to the Company’s general growth.
  Responsibilities
  Measurement & data collection strategy
  Analyzing a website's key performance metrics and competitive trending
  Campaign Measurement and governance
  Creating forecasts using operational and statistical tools and models
  Analytic audit & configuration
  Dashboards & data visualisation
  Deep dive analysis and Reporting
  Technical Analytics Support
  Tag Management, testing and deployment (data layer specifications and validation)
  Training
  Tools to be used
  Google Analytics
  Google Tag Manager
  Google Data Studio
  Google Optimize
  GMP products
  Other tools: Adobe Suite, Snowplow, Tealium
  Ideal candidate
  3-5 years of Digital Analytics experience
  Certification: Google Analytics
  Demonstrable ability to multi-task
  Impeccable communication and people skills
  Good knowledge of Google Analytics, Data Studio, Google Tag Manager and GMP Products
  Excellent reporting skills
  Detail-oriented & organized
  Strong analytical skills
  Can work under pressure with strict deadlines
  What we offer you
  Career progression is based on your ability to deliver and drive ideas and difference for both the client and the company, not your ability to play politics or by the cut of your suit (in fact, we have a no suit policy).
  A highly collaborative remote working environment, where teamwork is championed, and ideas shared - you will be someone who is unafraid of contributing ideas and happy to work as part of a remote team and in exchange for your hard work, we can give you a unique opportunity to shape and contribute to a flourishing business to achieve your lifestyle goals.
  We even fly the qualifying team members each year to our awesome TrustEDConf event. The last one was in September in Chiang Mai, Thailand.
  An important point that is often overlooked: you will truly be part of a team. For most remote workers, you can easily feel isolated from what's happening in the business. We take good care of our teammates. So much so that a person who joined our team late November told us recently that she has felt more part of a team, than when she was working in an office.
  Don't take our word for it. Check what our teammates are saying on glassdoor (yep, 2 reviews are not great, but most are).
  Apply
- Customer Support- Video Onboarding (FULL TIME LONG TERM)
  
  NEXT Music
  
  customer support
  
  3 weeks ago
  
  Our company runs an online music live-streaming platform with over 15M users. We are trying to find people to lead video on-boarding sessions for new artists and content creators. Specifically, we have artists sign up for various time slots, and then they join a video call where the host (you) will walk them through how to post their first piece of content on our platform.
  
  This is a long-term position, and we’re looking for people that have great communication skills, are reliable, and have a positive working attitude. During the session you will need to be an expert on how to use our platform, answer questions for the new artists, and use good judgement for who can stream on our platform. Afterwards, you’ll need to provide feedback to the artist and our team about the experience, track how many showed up, how many were able to successfully go live, and report on problems preventing artists from streaming.
  
  Requirements
  -- Good ear and passion for music
  -- Responsible and punctual
  -- Good communicator and writer in English
  -- Internet, video, tech savvy
  -- Positive working attitude
  
  Apply
- Junior Business Developer
  
  Doist
  
  saas business development
  
  3 weeks ago
  At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live.
  We're a multidisciplinary, fully remote team that’s passionate about creating products, like Todoist and Twist, that improve people’s lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made.
  When you become a Doister, you’re not only joining a global, remote-first company, but a team of 70+ people who value:
  Independence. Others can trust that you’ll deliver on time and your teammates don’t need to worry about you keeping your word.
  Mastery. You love what you do and care deeply about the quality of your work, down to the smallest details. You’re continuously learning and pushing yourself to the limits of your ability. You're never satisfied with the status-quo.
  Communication. Your communication is clear, concise, and engaging whether you're explaining a complex idea or providing feedback to a teammate.
  Balance. You're mindful about cultivating a healthy work-life balance. You care about the well-being of yourself, your team and the people around you.
  Impact. You're able to take a bird's eye view to pinpoint and then solve issues that have a high impact on our customers, our team, and our company. You're committed to the health and success of both your teammates and Doist as a company.
  We invite you to visit our blog to learn more about us, our values, and how we work.
  What is Business Development at Doist?
  The Business Development team is responsible for all third party partnerships, contracts, sponsorships, customer development, sales related activities, and managing revenue focused programs we build internally. Our mission is to support the internal Doist teams, and ensure that we’re collectively hitting our revenue goals and north star metrics - often by exploring initiatives that are considered to be “outside the box”. We create partnerships and co-marketing campaigns to enhance brand awareness and encourage new user signups, and manage internal projects that drive new revenue streams. Additionally, we occasionally work closely with some of our customers to ensure smooth onboarding, create special offers, and conduct user research to assist the product teams. Business Development wears a lot of hats and collaborates with nearly all internal teams and our 3rd parties, so strong “soft skills” are necessary to thrive on this team.
  Your role:
  As a Business Development Junior at Doist, you’ll have the opportunity to be a big part of a small yet quickly growing team. In this role, you’ll have an immediate impact on the company and can help shape the evolution of the Business Development department. Reporting directly to the Head of Business Development, you’ll be the primary point of contact for some of our largest customers, our 3rd party service providers, and our co-marketing partners. Additionally, you’ll review sponsorship opportunities and assist with the development of our partnership, sales and channel marketing strategies. You’ll also have the opportunity to interact with various designers, engineers, marketers and the support team.
  Your communication skills, both written and oral, as well as your ability to identify incredible opportunities for revenue creation, are some of your greatest assets. You have an eagerness to learn and a willingness to assist where ever needed. The opportunity to “wear many hats” excites you.
  To thrive as a Junior Business Developer at Doist:
  You have 1+ year of experience in business development, marketing, sales, customer success, project management, customer development, or similar.
  You have experience delighting customers with thoughtful & empathetic customer service
  You have excellent communication skills, written and oral, and are capable of presenting them in a clear and concise manner in a live environment
  You are genuinely excited about the opportunity to learn on the job and willing to lend a hand wherever needed
  The phrase “maximizing ROI” motivates & excites you
  You’re data informed and familiar with SaaS metrics and terminology such as ARR, MRR, CLTV, churn, etc.
  You’re a creative and confident self-starter that thinks outside the box. You don’t wait for directions, but instead take the initiative to create your own projects.
  You’re passionate about subjects such as SaaS, productivity, startups, and remote work, and would feel comfortable working with 3rd parties associated with these topics.
  You have experience conducting in-depth research and analysis, and summarizing and presenting your findings
  Requirements
  A complete application includes:
  A resume or manually entered experience (you can choose your preference).
  Thoughtful, thorough responses to all the application questions.
  Benefits
  We’re bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We’ve built a benefits package that invests in our employee’s long-term personal and professional growth and well-being. Here’s a sample of what that includes:
  Competitive compensation.
  Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).
  Generous paid vacation + national holidays. You’ll receive 40 days of paid time off to use on vacation and holidays.
  Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.
  Health & well-being stipend. You’ll have a monthly budget to spend on the things that keep you happy and healthy like a gym membership, books, snacks, internet, and health insurance.
  Amazing people. Being a part of the Doist team means you get to work with incredibly diverse, talented people who also enjoy having fun!
  Annual company retreats. Although we work remotely, we still enjoy bringing the whole team together to get to know each other, bond, and have face-to-face discussions in places like Spain (2015), Iceland (2016), Greece (2017), Chile (2018), and the Azores (2019).
  Meaningful work. Working at Doist isn’t just about getting a job done; it’s about working together to positively influence people and teams all over the world.
  So much more!
  ---
  All information collected through this application is stored in Workable, Doist’s Applicant Tracking System, where it will be used for recruitment purposes only. For more information on how we handle candidate data at Doist, we invite you to review our recruitment privacy notice. For questions, please contact us at [email protected]
  Apply
- [French speaker] Full-Stack or Front-end Developer
  
  Rev (Europe - French speakers only)
  
  react Ruby on Rails
  
  3 weeks ago
  🇫🇷🥖Rev is only looking to hire French Speaking applicants for now!
  
  Here is the job description, in French:
  
  Nous recherchons des développeurs full-stack ou front-end avec au moins cinq ans d'expérience.
  
  Notre équipe est remote-first.
  
  Nous recherchons des développeurs qui sont pragmatiques et qui ont de l'empathie pour leurs utilisateurs (les comptables et leurs clients) avant tout.
  
  Nous recherchons des développeurs qui parlent français et qui sont en mesure de comprendre les grands principes du système comptable français.
  
  L'équipe Rev :
  
  Notre CTO Quentin de Metz est basé à Cherbourg et notre lead dev Thierry Deo vit à Lyon. Nous embauchons des développeurs relativement expérimentés et assez autonomes. Stand-up call quotidien et réunion en personne une fois par mois. On sera une team d'une douzaine de développeurs d'ici fin 2020.
  
  Tes compétences :
  
  On cherche des développeurs qui sont passionnés par les produits qu'ils construisent et leurs utilisateurs. Petit bonus si tu as déjà de l'expérience en rails et/ou react.
  
  Ce que nous offrons :
  
  Une start-up en croissance rapide, des collègues passionnés et doués !
  Apply
Software Development (258)
- Full-Stack Engineer (xGoogler team)
  
  Primeflow
  
  Engineering angular node
  Work with xGooglers going through a VC-backed accelerator!
  
  Apply directly to our CTO here.
  
  The market, problem & vision
  
  We live in the age of SPAM. The two main sources of it are recruiting and sales. Why can’t the good companies and good employees just find each other? Why can’t businesses just sell to happy clients?
  
  It boils down to competition - companies fight for the best talent and for the best clients. Some throw piles of money at external agencies, some try to abuse the contacts of their staff. The SPAM is just a side-effect of a process designed to minimize the cost - but ending up inefficient and expensive in secondary costs.
  
  Every industry veteran will tell you one thing - the best deals and the best hires are not made by ‘solutions’ - they are made by people. People with vested interest in the success of the business they work with. Today, these people are locked in a contract, bring in a ton of business and get a small cut. Or they are spammed for favors, help occasionally and get nothing for it.
  
  And they hate it. In 2019 in the UK alone there were 8,450 new recruiting agencies started by top recruiters leaving their jobs and setting up solo or in small groups. Sales staff deals with this by doubling the churn rate compared to any other role, always hunting for a fairer commission.
  On top of that, there are people who have much better access to talent than recruiters and better access to clients than sales staff - but they are left untapped. Why wouldn’t a tech company collaborate on recruiting directly with a talent pool built around an open source project? Why wouldn’t a SaaS business distribute through folks who offer training workshops in the relevant vertical?
  At its core, this is a coordination problem. As a company: How do I find and on-board all these external partners? How do they learn about what I need and how do I weed through and prioritize what they send me back? How do I identify and fairly pay the ones who deliver value?
  Primeflow is our answer to these questions, enabling companies to work with external partners who make recruiting and sales happen.
  The product
  
  Primeflow enables companies to set up direct acquisition channels through scalable partnerships with external contributors. Our pilot has a mix of growth companies who look to recruit a lot, b2b businesses who want to sell through ecosystem partners and VCs who want to coordinate their startup scouts.
  
  At the heart of Primeflow is it’s reputation engine powered by a layered dataset of:
  demand & supply data
  relationship linkage
  transaction data
  
  While managing the coordination between companies and their partners, we build a clear picture of what is being requested & delivered, between which parties and at what price.
  
  This reputation engine powers an efficient user experience, helps the users establish new business based on their previous track record and ensures that people get rewarded based on their merit. And it’s also what will make Primeflow defendable and valuable in the long run.
  You
  
  You are a proactive maker, hungry to build something big.
  
  You are a versatile engineer, up to speed with modern web technologies, engineering practices & devops. You will appreciate our automatic push pipeline, have a thing to say about our system architecture and pull your weight in our stack of Angular/NodeJS/GCP.
  
  You also want to be immersed in the product process, talk to customers, brainstorm solutions and have a voice in the direction of our product and our company.
  
  But most importantly, you want to make stuff happen, grow personally and be rewarded fairly.
  Apply
- Reactjs Front End Developer
  
  WeAre8 (US Only)
  
  javascript react js react/redux
  
  JavaScript Developer
  We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important
  
  RESPONSIBILITES
  • Developing new user-facing features using React.js
  • Building reusable components and front-end libraries for future use
  • Translating designs and wireframes into high-quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers
  
  SKILLS
  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
  • Thorough understanding of React.js and its core principles
  • Experience with popular React.js workflows (such as Flux or Redux)
  • Familiarity with newer specifications of EcmaScript
  • Experience with data structure libraries (e.g., Immutable.js)
  • Knowledge of isomorphic React is a plus
  • Familiarity with RESTful APIs
  • Knowledge of modern authorization mechanisms, such as JSON Web Token
  • Familiarity with modern front-end build pipelines and tools
  • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
  • Ability to understand business requirements and translate them into technical requirements
  • A knack for benchmarking and optimization
  • Familiarity with Git code versioning
  
  To apply, send an email to [email protected]
  
  Apply
- Senior Product Engineer (REMOTE // VENTURE FUNDED)
  
  Mondayvc (Global)
  
  agile product engineering startup
  About the company:
  
  MondayVC is a quickly scaling start-up building white-label job boards and talent networks for venture capital funds and startup accelerators across the world. Customers use our platform to save time when making high-value introductions between portfolio companies and professionals in their networks.
  
  As a remote company operating from 7 countries, we understand remote work and are constantly investing in our team by encouraging autonomy, clear communication, and discipline.
  
  We’ve recently closed our seed round and are prepared to scale our offering with current customers as we develop new products.
  
  The Role:
  
  We’re looking for a senior full-stack product engineer to join our early-stage, quickly-scaling team. You will make impactful product features a reality across a variety of product verticals in collaboration with product managers, designers, and our Chief Product Officer.
  
  Responsibilities:
  
  Work with autonomy on large projects critical to our roadmap, executing toward simple, effective solutions
  
  Build fast prototypes that help us validate our assumptions
  
  Develop and define the backend and frontend architecture
  
  Improve performance, reliability, scalability and security for our systems
  
  Be involved in transitioning our monolithic codebase to a microservice-based architecture
  
  Work with PMs, Engineering manager and senior members of the org to help direct team-level priority
  
  Work with autonomy on large projects critical to this roadmap, executing toward simple, effective solutions
  
  Core Competencies and Accomplishments:
  
  5+ years experience owning engineering initiatives for product-driven teams
  
  Experience building scalable systems
  
  A tenacious problem-solver; you hold your performance to a high bar and are motivated to consistently work towards stretch goals; you’re resourceful and not offset or discouraged by unforeseen challenges.
  
  Detail-oriented; you see the typos in an email even if you try not to. When testing code, often you spot bugs by simply looking at the code without making it run.
  
  A team player; you manage priorities effectively with a keen awareness toward how your work can support the team; you naturally break down silos with proactive communication
  
  Someone who takes ownership; you like to take ownership for the projects you are leading and do whatever it takes to make sure those projects are successful.
  
  Receptive to feedback from clients and team members and take ownership to implement improvements you believe are necessary.
  
  Transparent with your process and proactively give feedback to other team members when you have it.
  
  Perks:
  
  Make a serious impact on an early-stage team
  
  Work remotely for a company with an intentional, healthy remote culture
  
  Competitive compensation package
  Apply
- Dev Team Lead, Expert in Go, C, and C++
  
  Arc.dev
- Senior Salesforce Engineer
  
  General Assembly
  
  salesforce apex marketing cloud
  
  Today
  Who are we?
  
  Our vision is of a global community of individuals empowered to pursue the work they love. Our mission is to grow that community by transforming millions of thinkers into creators.
  
  Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 40,000 full- and part-time alumni — and counting.
  
  In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.
  
  The Role
  
  We’re looking for an enthusiastic Senior Salesforce Engineer (Contractor) to join us for about 3-6 months. They should be well-versed in using Salesforce and other CRM tools to solve critical business problems. It’s the job of this Senior Salesforce Engineer to leverage Salesforce to ensure our customer’s journey is easily manageable.
  
  The CRM team at GA is made up of an Engineering Manager, a Senior Product Manager, a Project Manager, a Senior Salesforce Engineer, a Salesforce Engineer, a Senior Salesforce Engineer Contractor (you), and a Salesforce Administrator. You will report directly to the Engineering Manager. Our current ecosystem for CRM consists of two Salesforce instances, New Voice Media, Yesware, Chatbox, and Pardot.
  
  Our expectations for the role and your responsibilities are…
  
  Usually, 5-8 years of experience being a professional Engineer or Senior Salesforce Administrator. Proven experience leveraging Salesforce to solve critical business problems.
  
  Experience with integrating salesforce and 3rd party applications along with proven knowledge and subject-matter expertise in Apex, VisualForce, Workflows, and other customization options within Force.com platform.
  
  Expertise with Sales Cloud and Marketing Cloud.
  
  Nice to have - one or more current Salesforce certifications (Platform Developer I or II, Sales/Service/Marketing Cloud)
  
  Should be aware of the business value in work being done. Able to prioritize own work when given business value context.
  
  Works mostly on clearly defined and scoped individual features or problems. Able to debug typical problems without assistance; more difficult problems requiring guidance.
  
  Provide material feedback, find common ground and solve problems for the good of all with guidance and is seen as a team player who can gain the trust and support of others in the team.
  
  Follows established patterns and approaches within existing code bases.
  
  Follows professional team and organizational standards.
  
  Understands fundamental concepts of systems development life cycle (SDLC), and monitors adherence to all practical aspects.
  
  Benefits
  
  Remote
  
  Competitive Rate
  
  Who can apply?
  
  The USA in any of these states: CA, CO, CT, DC, FL, GA, IL, KS, MA, NY, NC, TX, VA and/or WA
  Apply
- Senior Backend Engineer
  
  GoodMoney (US only)
  
  sql serverless
  
  Today
  About Good Money
  
  Good Money is the world’s first digital banking platform where we will make every customer an owner and allocate 50% of our profits to social and environmental impact. Good Money is a conscious banking platform providing best-in-class mobile banking and financial services while democratizing ownership to its customers for the first time in history. We’ve built a team of almost 50 after raising a Series A round to build and release a product this spring.
  
  Our first banking product is now live with our first real customer cohort. The early returns are showing that customer want what we have to offer. Now to capitalize on the opportunity we must add bandwidth to build in a better way that allows us to own our full tech stack.
  
  About the Technology Team
  
  We’re looking for senior backend engineers to help us build this next phase. By investing in you and adding strength to this team, we can start to deliver value to our customers in a new way post-launch.
  
  Our intent is to continue to build a team of the best in their fields who want to produce the best work of their careers. Whether you have built within fintech or outside it altogether, the only requirement is the willingness and ability to build. For the right values-aligned candidates, we’ll support you in taking calculated risks and big swings in both success and failure.
  
  It’s the right role for engineers who:
  
  Have lived through the starting or growth phase of a fintech or digital banking product
  
  Want to hop in and build on the ground floor of a company
  
  Bring 5+ years of relevant software development experience (or equivalent life experience)
  
  Skills designing and building large scale production systems or features
  
  Hold their work and ability to work with others to elite standards
  
  Can work in a cross-functional team-first way with people across our core systems and user flows
  
  Specific build experience that will help:
  
  4+ years of practical experience building performant scalable microservices using the Serverless framework and serverless technologies at scale
  
  2+ years of experience with GraphQL, experience with Apollo Gateway, Apollo Federation and Apollo Graph Manager is a significant plus
  
  Senior-level experience with Ruby and/or Node for building microservices in AWS and Lambda
  
  Senior-level experience with high-performance database systems preferably MySQL and PostgreSQL
  
  Hiring Philosophy & Process
  
  Look, we know job searching is hard, time-consuming, and stressful. We aim to let you know everything we can, when we can. We want to make sure you have all the time you need to learn more about us. We also want to have the time we need to learn more about you. Once we surpass the threshold, we want to move forward.
  
  Perks
  
  Distributed team nationwide
  
  Stock
  
  Competitive salaries
  
  Open and flexible PTO
  
  Medical, dental, & vision insurance
  
  Anticipated Process for Top Candidates:
  
  Drop your application with us here
  
  Zoom interviews with People Ops and Engineering
  
  Regular check ins to see if the role is still right for you
  
  Reference checks, negotiation, and offer.
  
  Feel Right For You?
  
  We’d love to hear from you no matter your background. Drop your resume in one click and we’ll be happy to answer your questions from there.
  Apply
- Technical Support & Enablement Engineer for WordPress
  
  Pressable (APAC)
  
  javascript php wordpress
  
  Today
  This is a remote, day-shift, position open to candidates living in the Asia-Pacific region. Only candidates currently residing in time zones UTC+8 through UTC+12 will be considered.
  
  As a Technical Support & Enablement Engineer, you’ll craft our customer experience. Pressable is looking to grow our diverse team of individuals with a background in WordPress, the technical knowledge for anything that comes their way, and the determination to get the job done. Our agents establish relationships with our customers by listening to their needs, understanding their problems, and providing tailored solutions.
  
  Pressable is a new breed of technology company: one part WordPress managed hosting and another part services innovation. Both empower small agencies and giant clients to scale their business on the WordPress platform. Pressable’s platform enhances WordPress with developer tools, security, analytics, and world class support so that companies can build and deploy their digital experiences faster than ever.
  
  Pressable is owned by Automattic, the brand behind WordPress.com, WooCommerce, Jetpack, Crowdsignal, WordPress VIP and many others. Founded in 2010, Pressable follows Automattic’s distributed team model with employees all over the world. We engage the most brilliant minds regardless of location and give them the best resources to perform the finest work of their careers.
  
  YOUR DAY WILL INVOLVE:
  
  Interacting with existing and potential customers by responding to WordPress and platform related inquiries through email-based tickets and live chats (10%).
  
  Writing and maintaining documentation, writing blog posts, and contributing to the community of WordPress support around the globe (50%).
  
  Deeply diving into WordPress issues for high-touch enterprise clients and agencies (40%).
  
  BEING A TECHNICAL SUPPORT ENGINEER REQUIRES:
  
  A solid foundation in WordPress, its inner workings, common issues, community, and proper use cases. You are well-versed in your craft.
  
  An eagerness to learn and the ability to adapt, allowing you to teach others. You are a lifelong learner.
  
  Knowledge and experience with common web technologies, including HTML, JavaScript, CSS, and Git.
  
  You are comfortable working with and solving problems with PHP.
  
  Excellent writing and communication skills with a passion for taking technical language and making it understandable.
  
  You are fluent and eloquent in written English.
  
  Advanced proficiency using the command line (Bash scripting a plus), WP-CLI, and an understanding of the domain name system (DNS), domain registration, and various email setups.
  
  A willingness to regularly assist with coverage gaps.
  
  Self-driven work ethic. You are a self-starter who loves taking initiative and seeing things through to completion.
  
  SHIFT
  
  This role can be part time or full time depending on the candidate, but will usually include Sundays. The hours will be business hours (approximately 8 a.m. until 5 p.m.) in the UTC +8/+9/+10/+11/+12 time zones.
  
  OUR BENEFITS
  
  Fully remote
  
  Unlimited PTO
  
  Home office benefit
  
  Technology benefit
  
  Coworking subsidy
  
  DIVERSITY & INCLUSION AT PRESSABLE
  
  Diversity and Inclusion is a priority at Pressable. We want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups, and we require unconscious bias training for our hiring teams.
  
  We may invite applicants to complete a limited-time paid trial as part of the hiring process. A trial is a shared opportunity for our team and the applicant to get experience working together to see if we’re the right fit.
  
  What are you waiting for?
  Apply
- Managed Services Engineer
  
  New Context
  
  docker ruby IT
  
  Today
  New Context is a rapidly growing consulting company in the heart of downtown San Francisco. We specialize in Lean Security: a methodology to consistently apply DevSecOps strategies, leading organizations to build better, safer software through hands-on technical and management consulting. . We are a group of engineers who live and breathe Agile Infrastructure, Systems Automation, Cloud Orchestration, and Information & Application Security.
  
  We are seeking a Managed Services Engineer to work remotely as part of a team supporting services for our MSP clients. Support duties include break/fix work, scaling and capacity planning, and participating in a scheduled on-call rotation.
  
  Expect to heavily use Open Source software to take on challenges like delivery of highly secured containers, management of IoT devices or supporting Big Data ecosystems at petabyte scale and beyond. You will utilize our core methodologies - Agile, Lean, TDD and Pair Programming - along with your fluency in DevOps - to run robust and reliable systems for our clients.
  
  We foster a tight-knit, highly-supportive environment where there are no stupid questions. Even if you do not know the answer immediately, you'll have the entire company supporting you via Slack, Zoom, or in-person. We also host a daily, all-company stand-up via Zoom, and a weekly company Retro, so you won't just be a name on an email.
  
  At New Context, our core values are Humility, Accountability, Integrity, Empathy, Creativity, Transparency, Quality & Passion! Our employees live these values every single day.
  
  Who You Are:
  Engineer with 2-4 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration);
  Comfortable with at least one high-level language, ideally Ruby and/or Python (but could be anything);
  Experienced in Open Source web technologies, especially Docker, Kubernetes, GitLab, and/or the HashiCorp suite;
  An excellent communicator, able to deliver project status and explain technical elements to non-technical audiences;
  Able to think on your feet and learn quickly on-the-job in order to meet the expectations of our clients;
  A great teammate and a creative and independent thinker.
  Bonus points if you are:
  Experienced with in-depth AWS administration;
  Experienced and effective working with external clients and customers;
  A believer in automated tests and their role in software engineering;
  Able to translate complex concepts to business customers
  We tailor solutions to our customers. You might support any of the following technologies:
  Automation: HashiCorp Product Suite (Terraform, Packer, Vault, Consul, Vagrant), Chef, Puppet, Ansible, Salt, Automated Testing
  Containerization Ecosystem: Kubernetes, Docker, D2IQ, Nomad, Rancher, CoreOS
  Cloud & Virtualization: AWS, GCP, Azure, OpenStack, Cloudstack, kvm, libvirt
  Tools: GitLab, Jenkins, Atlassian Suite, Pivotal Tracker, Git,
  Monitoring: SysDig, Tistlock, Datadog, AppDynamics, New Relic, Sentry, Nagios, Prometheus
  Databases/Datastores: Cassandra, Hadoop, Redis, PostgreSQL, MySQL
  Security: Compliance Automation, Application Security, Firewalls, OSSEC, AuthN and AuthZ
  Languages: Ruby, Python, Go, JavaScript
  We are committed to equal-employment principles, and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We are passionate about finding ways to attract, develop and retain the talent and unique viewpoints needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live, because we believe that this diversity results in conversations which stimulate new and innovative ideas.
  
  Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  Apply
- Software Engineer (Front End)
  
  Interfolio (US only)
  
  javascript angular flux
  
  Today
  Interfolio is on a mission to build smart, inspired and useful products for faculty and academic communities. By building an engine for faculty activity, decisions, and data, Interfolio has become the first mover in defining and owning the category of faculty-focused technology that cultivates goal-oriented collaboration around academic decision-making.
  
  Interfolio operates the first holistic faculty information system to support the full lifecycle of faculty work, from job seeking to review, tenure, sabbatical, committee work, research, and beyond. Offering colleges and universities increased clarity and insight into faculty data to help achieve their strategic initiatives, Interfolio believes that advancing the faculty will advance the institution.
  
  What’s even better than that?
  
  We’ve crafted a fun, collegial, dynamic culture that celebrates team and individual success almost daily. We’ve got a lean team of super-smart, super-hard working, local and remote colleagues who collaborate closely to produce a valuable service for an industry we’re passionate about. And, we genuinely like working with each other and with our clients.
  
  Like what you’ve heard so far?
  
  Then consider joining our Engineering team! The position of Software Engineer (Front end) can be a fully remote position (US based) or based out of our headquarters located in Washington, D.C.
  
  Responsibilities
  Create exceptional user experiences on our primary product line
  Collaborate daily within a cross-functional agile scrum team
  Implement new product features and improvements
  Develop new solutions and methodologies delivering an amazing user experience
  Discuss and design complex technical concepts and requirements with both technical and non-technical stakeholders
  Identify and resolve front end performance issues
  Participate in code reviews and ship code on a daily basis
  Write clean, well-documented, and beautiful code
  Follow engineering best practices from code standards, to pull requests
  Participate in project scoping, resource planning, and timeline estimation
  Follow agile/continuous integration engineering best practices
  Deliver technical and process changes to help the company move fast
  About You
  You are passionate about delivering great user experiences through front-end technologies and tools
  You have meticulous attention to technical and visual details, with a passion for delivering high-quality user experiences
  You have a passion for leading, mentoring, and developing other team members
  Excellent problem solving and debugging skills
  Excellent at writing technical documentation
  Ability to work remotely and effectively manage your time
  You thrive in a fast paced environment
  Being a part of an engineering organization that exists to efficiently deliver high quality code to production that powers the business excites you!
  Qualifications
  2+ years of front-end web application development experience
  Strong knowledge of Javascript/Angular design patterns, best practices, and technologies
  Knowledge of Flux architecture (Redux, NgRx, Apollo)
  Knowledge of Angular and component based architecture
  Experience with JS build tools (Bazel, Webpack, Parcel, Gulp)
  Experience with WebSockets
  Experience integrating with back-end APIs via REST and GraphQL
  Experience building web applications having proper layers of abstraction, separation of concerns, reusable components, and containment
  Advanced English verbal and written skills
  In addition to a competitive salary, Interfolio offers a robust benefits package that includes medical insurance, unlimited paid time off, a yearly wellness benefit AND professional development stipend, and a fun company culture, which sets us apart! We look forward to you learning more about us!
  
  Interfolio is committed to diversity and the principle of equal employment opportunity for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national, social or ethnic origin, age, gender identity and/or expression, sexual orientation, family or parental status, or any status protected by the laws or regulations in locations where we operate.
  Apply
- Senior Application Security Engineer
  
  Wikimedia Foundation, Inc.
  
  javascript php security
  
  Yesterday
  Summary
  The Wikimedia Foundation is looking for an Application Security Engineer to join the Security team working to help protect Wikipedia and our other projects. You'll be working with other developers and security engineers to create new security features, review the security of other people's code, and help find and fix security bugs before they're exploited.
  YOU ARE ...a smart security practitioner with experience building and auditing security features in large scale systems. You understand the importance of testing and documentation, and common pitfalls in developing secure web applications. You must have a passion for the WMF mission. We do (almost) everything publicly, and volunteers can add arbitrary JavaScript to our site.
  You will be joining a team responsible for ensuring the security and integrity of applications written in PHP, Python, Ruby, Lua, Perl, JavaScript (Node.js) among others, using both relational and key-value data storage mechanisms. (Don't worry, you don't need to have had experience with all of those technologies.)
  We’d like you to do these things:
  Triage and remediate reported security issues
  Review and deploy features developed by the Foundation and community members
  Work with other development teams to ensure that they make safe architectural and implementation choices
  Constantly poke and abuse our software to find bugs before attackers do
  Provide application security concept reviews and help socialize application security best practice
  Provide support for application security operations
  We’d like you to have these skills:
  The right person is better than the right set of experiences, these are the traits we’ve identified make great additions to our team so far.
  Two or more years of application security experience, including thorough understanding of issues documented in the OWASP Top Ten and CWE Top 25
  Strong understanding of modern, object-oriented PHP development
  In-depth experience developing or auditing client-side JavaScript
  Demonstrated ability to exploit and mitigate application-level vulnerabilities
  Experience conducting software security reviews using a combination of source code inspection, manual testing, and automated scanning
  Patience in explaining security issues and their implications on privacy to non-technical audiences
  Sensitivity to the security challenges faced by participants in a large, international project
  Strong understanding of cryptography as applied to web application security (encryption, hashing, PKI management), including analysis and implementation
  Experience using Linux at the command line for tasks related to web application development and deployment
  Ability to maintain focus when working remotely
  And it would be even more awesome if you have this:
  In addition to the basic skills needed for being successful these skills could set you apart from the pack!
  Experience as a contributor in the Wikipedia or Wikimedia project communities
  Experience contributing to a consensus-based open source project
  Experience developing, maintaining, or administering authentication systems
  About the Wikimedia Foundation
  The Wikimedia Foundation is the non-profit organization that supports and hosts Wikipedia and its sister free knowledge sites. Wikipedia consists of nearly 40 million articles across hundreds of languages. Every month, more than 80,000 volunteer editors contribute to Wikipedia. Based in San Francisco, California, the Wikimedia Foundation is an audited, 501(c)(3) non-profit that is funded primarily through donations and grants. It currently employs over 240 staff members.
  At the Foundation, we build technology to help people everywhere access Wikipedia, across devices and in nearly 300 languages. We engineer privacy for our readers and editors so they can safely and securely explore Wikipedia. We create programs and initiatives to make Wikipedia freely available to more people in more parts of the world. We build new tools for the community of editors so they can continue to improve and grow Wikipedia. Roughly a quarter of our budget goes to supporting the community that make the site possible, including through grantmaking programs that enable volunteers and enrich the information on the sites.
  Benefits & Perks
  Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, massages, cooking classes and much more
  The 401(k) retirement plan offers matched contributions at 4% of annual salary
  Flexible and generous time off - vacation, sick and volunteer days
  Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  Telecommuting and flexible work schedules available
  Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
  Apply
- Director of Engineering
  
  Kukui (ET +/- 2 hours)
  
  C#javascript ASP.NET
  
  Yesterday
  Kukui is looking for a Director of Engineering to lead our distributed teams of engineers. This role will oversee and lead the team in implementing modern best engineering practices including Agile, DevOps, and Quality Control.
  Responsibilities & Duties:
  Oversee and contribute to the planning and design of software and web applications.
  Review existing platform and technologies and work with Production Management in creating a technology roadmap that aligns to Kukui’s business strategy and vision.
  Organizes and implements best practices for development pipeline from dev environments through production.
  Including: coding standards, code reviews, unit tests, source control management/branching strategy, build processes, testing and operations.
  Ensures engineers and process are current with modern engineering practices.
  Manages exempt and non-exempt employees within the United States and Bulgaria.
  Hires, mentors and trains staff.
  Flexible schedule to adapt to time zone differences.
  Oversee implementation of automated testing approach and practices.
  Contribute to and oversee architectural design and execution.
  Some travel including international to overseas offices.
  Other duties and responsibilities as assigned.
  Qualifications & Skills:
  Strong understanding of Object-Oriented principles.
  Extensive experience as a fullstack .NET Developer (ASP.NET, C#, VB.NET, .Net Core, etc).
  Experience with Javascript technologies (ReactJS, AngularJS, VueJS).
  Management experience with distributed, international teams/offices.
  Experience with Source Control Management tools including Git and Subversion.
  Experience creating and executing build pipelines with Jenkins.
  Experience with agile frameworks, including Scrum and Kanban.
  Understanding of SQL – database structure and stored procedures.
  Willingness to extend technical knowledge beyond .NET.
  Experience with unit testing frameworks, code coverage and static code analysis tools.
  Experience with architectural design patterns.
  Nice to Have:
  Experience architecting and building cloud-based multi-tenant applications.
  Experience building Microservices.
  Experience with tools like Docker or Kubernetes are a plus.
  Experience implementing Agile with non-Agile teams.
  Experience with building applications for online marketing – including SEO, Adwords, Campaigns).
  Familiarity with Atlassian tools (Confluence, Jira).
  Experience developing or extending Open Source or custom CMS’.
  Working Experience:
  6+ years as a developer.
  3+ years contributing to the architecture of large-scale web-based systems.
  3+ years in a management role (dev lead, manager).
  Education:
  Bachelor’s Degree or equivalent work experience.
  Kukui Perks:
  Health Benefits and Company Perks
  Remote opportunity – work from home
  Partial reimbursement for gym memberships and races/marathons
  Generous PTO policy
  Kukui Corporation is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Kukui Corporation is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Kukui Corporation are based on business needs, job requirements and individual qualifications, without regard to race, color, citizenship status, religion, creed, gender, sexual orientation, national origin, ancestry, age, physical or mental disability, marital status, veteran status, political affiliations, or any other characteristic protected by law where we operate. Kukui Corporation will not tolerate discrimination or harassment based on any of these characteristics. Kukui Corporation encourages applicants of all ages.
  Apply
- DevOps Advocate
  
  Pagerduty
  
  devops coding
  
  Yesterday
  Together we’re building a company that will endure and products people will love for generations to come.
  
  We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.
  
  Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.
  
  Solve for what’s next—at PagerDuty.
  
  About this role
  
  Are you a capable, experienced Ops practitioner with a passion towards managing and scaling infrastructure? Have you ever been on-call and had to wake up in the middle of the night to resolve a major incident? Are you ready to spread the DevOps gospel? If so, we invite you to hang up your on-call pager and travel the world to spread the word about PagerDuty.
  
  We are looking for a technically-savvy, code-capable communicator to join our team. Your goal is to help Dev and Ops teams advance the practice of their craft and become more operationally mature. You will do this through a combination of speaking, writing and coding. You will speak about important DevOps topics at various conferences and trade shows. You will author and publish a variety of useful content (articles, blog posts, videos, how-to's, etc); and you will write code to demonstrate the power of PagerDuty's products and platform.
  
  Responsibilities
  You will write, speak about, and help invent the future of DevOps.
  You will collaborate with PD customers and industry thought leaders both at PD and in the broader DevOps community to form a deep understanding of where the future of our industry is going.
  You will help push the practice of DevOps forward by writing about important topics that are relevant to the DevOps community.
  You will also deliver talks about these topics at industry conferences, trade shows, meetups and other events.
  Given your background and expertise, you will play an important role in inventing and evangelizing the next big important ideas in our space.
  Evangelize our products and gather product, market and competitive intelligence.
  You will champion our products in person and online by presenting at conferences, blogging, creating videos, writing technical tutorials, and a variety of other similar activities.
  You will design and deliver product demos to customers and potential customers, working in conjunction with Sales Engineering.
  You will represent the voice of the user back to our product team to make our products better.
  You will stay on top of emerging trends in our market and ecosystem.
  You will keep a pulse on the competition in key usage areas and markets, and you will communicate your findings to our product team to inform our product strategy.
  Code and help create an app ecosystem around PagerDuty.
  You will write sample open-source apps that extend PD's core features and are built on top of PD APIs. These sample apps will serve as examples that encourage developers to build and publish apps in our developer ecosystem.
  You will write code samples, tools and libraries for PagerDuty APIs.
  You will write add-ons, integrations and extensions to solve specific problems for customers.
  Requirements
  4 years experience in ops, development, or another role that gives you real-world experience with devops, automation, monitoring, and incident response and resolution.
  Significant coding experience in 1-2 languages, high level of comfort writing scripts that leverage APIs.
  Passionate about groundbreaking technologies, with very strong written and verbal communication skills.
  Relevant experience presenting at technology conferences, blogging or writing technical articles with an existing follower base, or contributing to an open source project.
  PagerDuty offers:
  Competitive salaries and company equity
  Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
  401K with 1% match
  Pre-tax commuter benefits, FSA, cell phone allowance and more!
  Generous parental leave
  Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave
  Paid employee Volunteer Time - 20 hours per year
  Monthly company wide hack days
  
  PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
  
  PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
  
  Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.
  
  PagerDuty uses the E-Verify employment verification program.
  
  To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
  Apply
- iOS Graphics Engineer (Metal / Open GL / Shaders)
  
  Sweet Studio
  
  swift iOS MetalKit
  
  Yesterday
  Sweet Studio is a venture studio that builds great consumer mobile products. Backed by the founders of KING (creators of Candy Crush), we combine tech, design, and funding to create the next generation mobile companies.
  
  We’re currently working on a new video app called STRUCC (app store, website, instagram) to reinvent how people capture the moments that matter to them. STRUCC makes impressive video edits in seconds by providing visual templates and easy to use customisation tools.
  
  Now we’re looking for iOS engineers to join our distributed engineering team. In this role you will work closely with world-class designers, engineers, and product people to develop the next versions of STRUCC and iterate based on customer feedback and data.
  What we’re looking for:
  
  3+ years of professional experience developing for the iOS platform
  You write high-quality and maintainable code in Swift (Objective-C is a bonus)
  Expertise in working and creating with graphic shaders (MetalKit/Open GL)
  You’re passionate about what you do and the products you create
  You’re a strong communicator and fluent in English
  You can work with at least 4 hours overlap with 9.00—18.00 in the (GMT+1) timezone
  You can spend ten days per year visiting our HQ in Stockholm, Sweden
  
  We prefer but don't require:
  
  Experience working in distributed team
  Experience working with video and photo (eg. AVFoundation, Core Image)
  Experience with reactive programming (RxSwift)
  
  Position is a full-time and ongoing contract.
  Apply
- Open-Source Software Engineer - PHP
  
  DataDog
  
  php open source laravel
  
  Yesterday
  About Datadog:
  
  We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We build highly scalable systems that process trillions of data points every day to provide real time alerts, visualizations, log aggregations, and application traces for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.
  
  The team:
  
  The APM Team at Datadog provides mission critical application health and performance monitoring for customers of all sizes and industries. We’re taking a new approach to APM with distributed tracing and seamless integration with Datadog’s Infrastructure and Logs products.
  
  The opportunity:
  
  We are looking for an expert PHP developer experienced with PHP language internals who can help push our tracing tools to the next level. Come and join us to build amazing open source software!
  
  You will:
  
  Write code that instruments thousands of PHP applications around the world.
  You’ll help drive our open source PHP projects and engage with the community to find and address the most important challenges.
  Join a great team building software the right way
  
  Requirements:
  
  You’re a master PHP programmer. PHP is more than a recursive acronym for you. You’ve tailored your bytecode cache engine, updated php.ini a time or two and you know PSRs by heart. You’ve written piles of clean, correct, well-tested, performant, idiomatic PHP code.
  You are a great community ambassador and can drive hard technical conversations towards a good solution.
  You have solid experience with widely used frameworks and libraries like Laravel, Symfony, Phalcon or CakePHP.
  You want to work in a fast, high growth startup environment.
  You have a BS/MS/PhD in a STEM field or equivalent experience.
  
  Bonus points:
  
  You have experience with applications such as Wordpress, Drupal or Joomla.
  
  You have used other interpreters than the C implementation, such as HHVM.
  
  You have significant experience with Python, Go, Java, Ruby or JavaScript.
  
  You have experience with code telemetry and introspection.
  
  You have experience writing C-extensions for PHP.
  Apply
- Backend Engineer, Ruby
  
  productboard (Europe only)
  
  AWS backend ruby
  
  2 days ago
  Join one of our product teams and develop features with real value to a one-of-a-kind product management system used by 2000+ global companies. Join a team that's redefining what product management systems can be.
  Our Tech Stack
  productboard's stack is a Ruby on Rails backend built by passionate Rubyists with React.js on Typescript on the frontend. Over time with demand, we've added new technologies to support the growing needs of the team, both in complexity and traffic. We're running Elasticsearch to power our Insights search, we are fully migrated to Kubernetes on AWS to enable an event-driven service architecture, we're using Kafka to let services communicate together asynchronously and resiliently.
  We are also exploring to use Typescript more and more on the backend as well. However, we don't see our Ruby development slowing down anytime soon.
  You'll be expected to work on everything from the above, but we're not expecting deep knowledge in all of it. We strive to build up everything backed by code and reliable pipelines which will get you on track at lightning speed. We're always open to changes that can make us better!
  We work in small cross-functional teams that usually consist of 3 developers, a designer, and a product manager. You’ll be part of the whole feature development lifecycle. You’ll see all the feedback we collected from our customers and you will be encouraged to come up with your ideas or objections.
  About you
  As a core member of our team, you care about solving real problems for real users. Coding, to you, is more art than mechanics and analytical thinking comes second nature.
  You like communicating with frontend or product management and you always keep the end-user in mind.
  2+ years of experience building backend systems
  Experience with some parts of our tech stack is always welcome (messaging, AWS, k8s, Typescript, SPAs)
  Your code is clean and well tested, you own development from discovery to production deployment
  You love to learn and constantly improve your own skills and are not afraid to jump into new things
  You could win a debate on tabs vs. spaces conducted entirely in English (we have an international team and are successful at keeping discussions in English)
  You live in Europe – as it's important for us to have the team in pretty much the same timezone
  Remote
  At productboard, we recently started building fully remote teams. It is, therefore, possible to join us as an engineer while being (almost) 100% remote. The expectation is that you will travel to Prague roughly every six weeks to collaborate with your remote team members in person, while also meeting other team members and learning more about the productboard culture. If you're interested in taking on this position remotely, make sure you tick off (most of) these requirements:
  You’re self-organized and disciplined
  You have amazing communication skills
  You know how to make sure everyone on the team feels included
  Nice to have: previous experience with remote work
  About productboard
  productboard is the product management system of choice for everyone from Avast and Microsoft to rising stars like Metromile and Envoy. In addition to our recent $45M Series-B, Forbes Magazine named productboard 2019's most valued startup of the Czech Republic.
  We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and markets
  You’ll enjoy an exciting team atmosphere building a new and complex product
  We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
  We have modern offices in Prague and San Francisco. Expect occasional travel to the US
  Perks & Benefits
  You'll join a diverse and talented team, with plenty of opportunities for personal growth, impact, and learning.
  Stock options
  MacBook Pro or notebook of your choice + 34″ monitor
  Budget for online courses, books and conferences
  5 weeks of vacation and sick days
  Free snacks, drinks, and yummy catered lunches every day
  MultiSport card to access sports facilities in Prague.
  Team events, such as happy hours, off-sites, and retreats
  Flexible working hours and home office
  Language lessons
  Opportunity to travel to San Francisco
  Compensation for travels and co-working spaces
  
  Culture
  Our culture is one of trust and openness, free of workplace politics, and hasty decisions.
  Thoughtful and transparent collaboration is a value that's integral to our founding principles. For us, success is a team sport, so it's important you're a team player.
  Apply
- TypeScript Software Engineer
  
  Sheetless
  
  javascript react Typescript
  
  2 days ago
  Want to work on a simulation IDE? Build out an interactive designer for models of systems ranging from businesses and hospitals through to the environment and biological systems. Focus on providing first class UX and friendly feedback to help people solve their problems without frustration. Build out new visualisations to let people see their systems clearly.
  As one of our first hires, you will work directly with the software engineer co-founder. In this role you will have a large influence on the product and its future, and a large impact on technology choices, UX and style.
  Sheetless has a fully statically typed technology stack, a combination of TypeScript and Rust. On the TypeScript side, we're using a base of React/Next.js, Redux and Immer as the core libraries/frameworks. There's also use of web APIs to provide a rich and responsive experience, including SVG, canvas, and WebWorker.
  We're using Material UI as our base component library, although as we grow defining a more bespoke style and UX will become more important. As our first frontend-focused member of the team, you will need to be comfortable and capable of designing, prototyping, and building out UI/UX of the platform.
  Experience in any of these areas would be a plus (if you have experience in all of these areas then please do contact us!):
  TypeScript programming to a comfortable level. Experience in JS or statically typed languages also. Overall experience in the range of 3-5+ years.
  React and Redux development, using hooks, or experience in related technologies also (Vue, MobX, etc).
  Building custom visualisations, with Canvas, SVG or WebGL.
  Working with Rest API web services. GraphQL a plus.
  Working with WebSockets for providing interactive client<>client services.
  Working with and extending browser code editors, such as Monaco or CodeMirror.
  Compensation: £50k – £90k
  Equity: 0.5% – 1.5%
  Contact us: [email protected]
  Apply
- Software Engineer
  
  SafeGraph (US or Canada)
  
  java scala
  
  3 days ago
  About you:
  
  Care deeply about democratizing access to data.
  
  Passionate about big data and are excited by seemingly-impossible challenges.
  
  At least 80% of people who have worked with you put you in the top 10% of the people they have worked with.
  
  You think life is too short to work with B-players.
  
  You are entrepreneurial and want to work in a super fast-paced environment where the solutions aren’t already predefined.
  
  You live in the U.S. or Canada and are comfortable working remotely.
  
  About SafeGraph:
  
  SafeGraph is a B2B data company that sells to data scientists and machine learning engineers.
  
  SafeGraph's goal is to be the place for all information about physical Places
  
  SafeGraph currently has 20+ people and has raised a $20 million Series A. CEO previously was founder and CEO of LiveRamp (NYSE:RAMP).
  
  Company is growing fast, over $10M ARR, and is currently profitable.
  
  Company is based in San Francisco but about 50% of the team is remote (all in the U.S.). We get the entire company together in the same place every month.
  
  About the role:
  
  Core software engineer.
  
  Reporting to SafeGraph's CTO.
  
  Work as an individual contributor.
  
  Opportunities for future leadership.
  
  Requirements:
  
  No Resume? No Problem! A LinkedIn is all you need to apply!
  You have at least 2 years of relevant work experience.
  Proficiency writing production-quality code, preferably in Scala, Java, or Python.
  Strong familiarity with map/reduce programming models.
  Deep understanding of all things “database” - schema design, optimization, scalability, etc.
  You are authorized to work in the U.S.
  Excellent communication skills.
  You are amazingly entrepreneurial.
  You want to help build a massive company.
  
  Nice to haves:
  
  Experience using Apache Spark to solve production-scale problems.
  Experience with AWS.
  Experience with building ML models from the ground up.
  Experience working with huge data sets.
  Python, Database and Systems Design, Scala, Data Science, Apache Spark, Hadoop MapReduce.
  
  Good reading on how we are thinking:
  
  SafeGraph Vision and Values
  Open Information to Power Innovation
  Where Should Machines go to Learn
  Data-As-A-Service Bible: Everything You Wanted to Know About Running DaaS Companies
  
  Don't fit this description perfectly but still think this is the role for you? Apply and let us know why!
  Apply
- Front End Principal Engineer
  
  StitchFix (US only)
  
  frontend javascript
  
  3 days ago
  About the Team
  
  At Stitch Fix, we’re about personal styling for everybody and we believe in both a service and a workplace where you can be your best, most authentic self. We’re the first fashion retailer to combine technology and data science with the human instinct of a Stylist to deliver a deeply personalized shopping experience. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. All of this results in a simple, powerful offering to our customers and a successful, growing business serving millions of men, women, and kids. We believe we are only scratching the surface on our opportunity, and we’re looking for incredible people like you to help us carry on that trend.
  
  About the Role
  
  The Visitor Experience is looking for an experienced Principal Front End Engineer. The team works inside our Customer Facing New Client acquisition and onboarding focused Engineering Org. The team is responsible for everyone's first impression of Stitch Fix. We work closely with both the Product and Marketing Design teams to create a compelling landing page experience that helps people understand the value Stitch Fix will add to their lives.
  
  As a Principal Engineer, you will enable us to mature our ability to deliver a tailored and beautiful experience for our first time visitors. You’ll bring your substantial experience and expertise to the table, drawing on your understanding of front end best practices and trends, your JavaScript knowledge and your love of design to help guide and enable our team. You’ll be an integral part of moving us from a hand built website towards a platform that leverages the unique talents of all the teams involved in the visitor facing part of our funnel. You’ll partner directly with designers, brand marketers, data scientists and product managers to solve problems and bring engaging, client right experience to our site.
  
  To do this we’ll be looking for you to influence the team and our org in several ways. You’ll guide the team in establishing and implementing front end best practices. You’ll partner with our product organization to develop a roadmap and strategy that delivers on both our technical and product vision. To spread your impact over more than just a single team, this role will also act as an advocate and expert on front end for architectural reviews and with other engineering principals and architects. You’ll be a key player in setting the vision for extending our front end platform approach throughout the New Client Engineering Organization.
  
  You’re excited about this opportunity because…
  
  You’ll work with a distributed team that gathers talent from all to collaborate and create impactful work.
  You’ll have the chance to work closely with partners from all parts of Stitch Fix. Partnership is one of our core values and we want everyone to have a chance to build meaningful relationships throughout the company.
  We believe in change and support teams to be able to innovate from the ground up. We move quickly and attempt to be lightweight, building MVPs and consistently iterating and experimenting.
  We strive to be a place where you can bring your authentic self to work and we can support you to do your best work and growing yourself and your career.
  
  We’re excited about you because
  
  YOU ARE ENTHUSIASTIC ABOUT TECHNOLOGY. You will collaborate to build solutions using the appropriate tools and contribute to design and architecture across multiple systems. You want to build on your experience and help us to adopt new technologies. You'll learn from us, and we'll learn from you. You care deeply about the experience you are delivering.
  
  YOU HAVE A PRODUCT-FOCUSED MINDSET. Our team works together to deliver projects that use technology to solve real business problems. Your team members and business partners will seek out your opinion on how the product you’re building should work. You aren’t afraid to dig deep and ask the tough questions of our customers, company, and executive team.
  
  YOU ARE INTERESTED IN DEVELOPING YOUR LEADERSHIP QUALITIES. You should believe in what you’re doing and inspire others around you to be their best selves? Do you feel ownership for the projects you are working on?
  
  YOU HAVE DEEP RESPECT FOR YOUR CRAFT. We are dedicated to building software sustainably, using modern techniques. You're always looking for more and better ways to write software, and enthusiastic about sharing them with your team.
  
  YOU ARE RESPECTFUL, EMPATHETIC, AND HUMBLE. We want you to take your work seriously and be open to personal and professional growth. Successful engineers show everyone respect and consideration.
  
  You’ll love working at Stitch Fix because we…
  
  - Are a successful, vibrant, fast-growing company
  
  - Are a technologically and data-driven business.
  
  - Are at the forefront of tech and fashion, redefining shopping for the next generation.
  
  - Are passionate about our clients and it comes out in every decision we make.
  
  - Get to be creative every day.
  
  - Have a smart, experienced, and diverse leadership team that wants to do it right & is open to new ideas.
  
  - Believe in autonomy & taking initiative.
  
  - Have sunny offices in downtown San Francisco, CA, Austin, TX and Pittsburgh, PA, or your home!
  
  - Full support for remote work—and you get to visit our SF office every few months to connect with your peers and partners.
  
  - Offer transparent, equitable, and competitive compensation based on your level to help eliminate bias in salaries, as well as equity and comprehensive health benefits.
  
  - Are serious about our commitment to life-work balance, and have generous parental leave policies.
  Apply
- Ruby on Rails Developer
  
  Litmus
  
  Ruby on Rails
  
  3 days ago
  Litmus provides a suite of email creation, testing and analytics tools, trusted by over 250,000 marketers. We’re a tight-knit team that is passionate about helping the world make email better.
  We're looking for a Ruby on Rails developer to help expand our product line, improve our existing products and help build the next generation of Litmus tools, while continuing to provide exceptional support to our growing customer base.
  What would I do at Litmus?
  A typical day for one of our developers might include:
  Collaborating within our Rails team, and reviewing code to help everyone on the team do their best work.
  Writing and refactoring code in our Rails app, as well as in our JavaScript code, our Ember app, our Sass stylesheets, and wrapping all that work up inside Git.
  Talking with our Design team to figure out the best way to present a new feature to our customers.
  Working with our Product team to understand product and marketing goals, and work out a good path to implementing them.
  Working with our .NET team to integrate with our internal APIs.
  Working with customer support to investigate and fix bugs.
  What's it like to work in engineering at Litmus?
  You'd work alongside a team of smart, curious people working on challenging problems. We're a motley crew of developers with a diverse set of skills and backgrounds. Most importantly, we're supportive of one another; we work as a team to enable each other to do our best work.
  "Best work" can mean a lot of things. We care about testing, and apply that through a mix of unit, integration, and acceptance tests. That diligence allows us to ship early and often through an automated continuous integration and delivery process. We're also strong believers of using the right tool for the job. We lean heavily on Rails and the traditional request/response web lifecycle for most of our work. That said, we reach for component frameworks like Vue when there's a clear benefit, and we've implemented full client-side MVC/SPA when the product demanded it. We give our team members the time and space to learn and apply these and other tools correctly. We share our knowledge with each other on a regular basis through pairing, PR reviews, and team talks.
  What are we looking for in a candidate?
  You have a well-founded understanding of Ruby and Ruby on Rails. We won't limit to ‘x’ years’ experience, but you should be able to impress us with your app building skills, confident use of Ruby and Rails, and understanding of web development. We're happy to introduce you to the other technologies we use.
  You have product experience. In your work, you think and care about what really matters to customers, and about their experience of our product and company.
  You have good communication skills. As a distributed team, it’s important that we're able to understand each other, through text or the spoken word, and talk at the appropriate level of abstraction. You communicate clearly and with empathy, whether you’re discussing refactoring options with a developer, or working with a designer to understand user experience.
  You write clean, thoughtful code. Our code is the home that we live in every day. You enjoy putting effort into crafting understandable and well-tested code, to make everyone’s shared development experience more enjoyable.
  You are eager to collaborate, learn and teach. Our Engineering team is friendly and supportive of each other, and we look for opportunities to learn from each other’s experience.
  What are some of the benefits offered at Litmus?
  We offer everything you'd expect from a financially successful and profitable startup, with the stability of a company that's been going strong for ten years.
  Great salary, comprehensive health care benefits, and a generous retirement plan match.
  28 days of paid vacation — that’s on top of team retreats and public holidays.
  Family friendly. Flexible schedules along with generous maternity and paternity policies.
  Remote friendly culture. You'll join a completely distributed engineering team, and will benefit from the first-class remote experience we've created—giving you the flexibility to work where you want, with all of the tools and resources you need to succeed.
  The best tools and technology money can buy. Top of the line hardware, software, and whatever else you need to be awesome.
  What is the hiring process like?
  We're accepting applications for this role until Monday, April 6th at 5pm EDT. After reviewing applications, successful candidates will go through the following steps:
  Initial interview. In a relaxed, Slack/text-based chat, you’ll meet the hiring team, tell us about yourself, and learn more about Litmus and this role in particular.
  Sample project. We'll ask you to complete a time-boxed exercise on your schedule as an example of your best work. Your code, commit history, and resume will be anonymized and passed to the engineering team for review.
  Follow-up interview. You'll meet with the hiring team on a Zoom call to discuss your sample project, share context around decisions made along the way, and chat about other technical topics.
  Final round. Spend a day pairing with your hiring manager on extensions to your sample project, and meet some of our engineering leaders and the rest of our Rails team over Zoom! We communicate with candidates at every step of the process, letting them know if we'll be moving forward, and what they can expect in the next phase.
  Who is Litmus?
  Backed by $49M from Spectrum Equity, the Litmus email creation, testing, and analytics platform empowers marketers, designers, and agencies to confidently deliver customer experiences that ensure brand alignment and quality, as well as maximize performance and deliverability.
  Major global brands across every industry and vertical trust Litmus to make email better, including 9 of the top 10 ecommerce brands, 7 of the top 10 technology companies, and 23 of the top 25 US ad agencies.
  --
  Unfortunately, we don't work with recruiters at this time.
  Apply
- Senior Backend Engineer -Cloud/AWS (m/f/d)
  
  Pitch
  
  AWS http CORS
  
  3 days ago
  Pitch, a new company from the makers of Wunderlist, is looking for a backend engineer with deep experience working with Amazon Web Services (AWS). If you’re excited about planning and rolling out reliable and simple Cloud infrastructure, you’re in the right place. Pitch is a product-minded company structured in cross-functional teams, where DevOps experts are focused on delivering a great product to the user.
  
  What you will be doing
  
  Lead initiatives for new features with a large infrastructure component
  
  Plan and build out our cloud infrastructure
  
  Help expand our Continuous Deployment and Cloud Deployment systems
  
  Play a key role in handling incidents
  
  What we are looking for
  
  Excellent communication skills and willingness to share and teach
  
  Ability to wear multiple hats in a cross-functional team
  
  Ability to focus on the product even when building infrastructure
  
  2+ years of working experience of Amazon Web Services (AWS) and key AWS services (EC2, Route53, S3)
  
  Deep understanding of how the Web works: HTTP, CORS, how to build a REST API
  
  Deep understanding of IAM and other cloud security mechanism
  
  Experience in a backend programming language such as Clojure (or equivalents like Golang, Python, etc)
  
  Understanding of key application metrics and using them to make decisions
  
  Familiarity with CloudFormation (or similar cloud provisioning systems like Terraform or Pulumi)
  
  Would be nice to have
  
  Excellent writing skills. Please submit a writing sample of any kind of technical writing if there’s anything you can share
  
  Experience with Site Reliability Engineering or Production Engineering
  
  If you tick all these boxes we'd love to get to know you
  
  We value diversity of perspective and seek to build an inclusive workplace that welcomes people from all different backgrounds (including dogs).
  Apply
See 238 more Software Development jobs
Customer Support / Customer Success (37)
- Customer Support Manager
  
  Postscript (US only)
  
  customer support ecommerce
  
  Yesterday
  Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization.
  
  You will be working with our largest, high growth customers to ensure they are successful. You will do this by building strong relationships, helping them find long term solutions, and overcome any roadblocks. You’ll understand their goals, immerse yourself in their business, and give them the best practices to achieve success. This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must.
  
  The perfect fit will be highly motivated with strong communication skills, a passion for helping people, an interest in problem-solving, and the versatility to work on a variety of projects.
  
  Responsibilities
  
  Run one-on-one, best in class calls with our customers
  Strategize with customers on marketing strategies to drive growth
  Become a critical voice on the team in iterating on our customer journey
  Build strong relationships and brand loyalty with our customers
  Design creative and new ways to connect with customers to fuel growth
  Triage technical issues with the customer and the Postscript team
  Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge
  
  What We'll Love About You
  
  4+ Years in a high growth customer-facing role
  
  Passion for helping customers and being a teacher
  
  Balanced - detail & process-oriented, while also a people-person
  
  Outstanding follow-through
  
  Deep understanding of e-commerce and e-commerce trends
  
  Proactive problem solver who isn’t afraid to break things
  
  Comfortable with ambiguity, grabbing the bull by the horns, and not being afraid to fail
  
  Ability to make any customer smile and deliver a great experience
  
  Receptive to feedback and quick to iterate
  
  Several years of experience in a remote-first role
  
  What You'll Love About Us
  
  Happy customers who want your product
  
  Opportunity to join a rocket ship in its early stages
  
  Lots of room for growth – we empower our people then get out of their way
  
  Fun – we're passionate and enjoy working together
  
  Transparency - we’re open about the state of the business and take mentorship seriously
  
  Empathy - we care about our employees and our customers - no room for jerks
  
  Fast-paced, growth-focused environment
  
  Travel - we get the whole team together in fun locations 3 times/year
  
  Remote culture - work from home (or wherever)
  
  Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
  
  Pick your own equipment/work set up
  Apply
- Customer Onboarding Specialist
  
  Postscript (US only)
  
  ecommerce customer onboarding
  
  2 days ago
  Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization.
  
  This role will be the first face our Mid Market and Enterprise customers talk with, guiding them through the Postscript setup. You will be responsible for implementing, troubleshooting, and following up during the customer ramp period. This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must.
  
  The perfect fit will be highly motivated with strong communication skills, a passion for helping people, an interest in problem-solving, an and the versatility to work on a variety of projects.
  
  Responsibilities
  
  Run one-on-one, best in class onboardings with our customers
  
  Strategize with customers on marketing strategies to drive growth
  
  Become a critical voice on the team in iterating on our customer journey
  
  Build strong relationships and brand loyalty with our customers
  
  Design creative and new ways to onboard customers to fuel growth
  
  Follow up with customers to ensure their technical issues are resolved
  
  Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge
  
  What We'll Love About You
  
  2+ Years in a high growth customer-facing role
  
  Passion for helping customers and being a teacher
  
  Proactive problem solver who isn’t afraid to break things
  
  Ability to make any customer smile and deliver a great experience
  
  Receptive to feedback and quick to iterate
  
  Several years of experience in a remote-first role
  
  Experience with e-commerce and digital marketing is a plus
  
  What You'll Love About Us
  
  Happy customers who want your product
  
  Opportunity to join a rocket ship in its early stages
  
  Lots of room for growth – we empower our people then get out of their way
  
  Fun – we're passionate and enjoy working together
  
  Transparency - we’re open about the state of the business and take mentorship seriously
  
  Empathy - we care about our employees and our customers - no room for jerks
  
  Fast-paced, growth-focused environment
  
  Travel - we get the whole team together in fun locations 3 times/year
  
  Remote culture - work from home (or wherever)
  
  Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
  
  Pick your own equipment/work set up
  Apply
- Customer Support Specialist
  
  Piktochart (Eastern Time Zone (UTC-4))
  
  customer support saas
  
  4 days ago
  At Piktochart, we strive to make our users’ day. We advocate happiness and delight, and we want you to be a part of our team to help make users happy! This is not a typical Customer Support role where you’re answering tickets and phone calls only. As a SAAS product, we conduct conversations with our users, analyze them and channel the feedback back to the product and the company so that we’re truly building customer-centric and forward products! If you care about helping users and making an impact in the visual communication space, please apply.
  
  Your mission :
  
  Help incoming customer conversations to ensure they have the best experience possible (teammates tend to help 60+ customers/send minimum 80+ emails and 10 chats per day) and adhering to our QA standards and company policies.
  
  Provide excellence customer experience with a high productivity level, quick first response time and short average handle time.
  
  Building relationships and engaging customers by going the extra mile to provide the best possible response.
  
  Identifying the customers' needs, clarify information, research each issue and provide solutions and/or alternatives, while providing the best value and empathy towards the user.
  
  Gather valuable customer feedback by conducting short user interviews, understanding customer pain points and forward to the Product Team.
  
  Perform logical troubleshooting. Accurately document troubleshooting steps for developers to troubleshoot and confirm resolution of reported issues.
  
  Writing documentation to help users help themselves (all the documentation on our Help Center is written and maintained by our Support Team).
  
  Contribute towards the improvement of Piktochart’s support system through ad-hoc projects such as revamping the FAQ section, revising tags, updating Customer Playbook etc.
  
  Receptive to giving and receiving candid feedback in order to improve individual and team goals
  
  You offer:
  
  An outstanding command of the English Language - written and spoken.
  
  A high degree of initiative, courtesy and professionalism to resolve most customer issues on first contact.
  
  A resourceful, quick and agile learner, quick-thinking and empathetic attitude.
  
  Adapt to quickly to changing priorities and customer needs.
  
  Ability to prioritize tasks and incoming requests accordingly.
  
  Ability to analyze the situation and make the best possible decision to resolve problems, typically related to assigned workload.
  
  A flexible mindset towards 24x7 operations (Shift work may be required).
  
  Clear and efficient communication including an out-of-this-world level of friendliness, politeness, patience, and professionalism. You do whatever it takes to delight customers!
  
  Being able to work autonomously.
  
  1-3 years of experience in Media/Tech supporting SaaS Applications.
  
  Nice to have :
  
  Some experience working within tight KPIs (Key Performance Indicators).
  
  Writing/web content creation experience (a plus).
  
  Working Time
  
  8:00pm-4:00am (GMT +8)
  
  Who are we?
  
  We are transforming the visual storytelling space by delivering an effortless user experience in creating beautiful, professional grade visuals. By pushing the limits of what’s possible in technology and taking time to understand our users, Piktochart has empowered over 15 million users worldwide to visually communicate in ways that were not possible before!
  
  The team that is behind Piktochart consists of 14 nationalities spread across 8 countries. Pair programming, mentorship, code reviews and group learning all form part of our daily lives and we consider it a privilege to continuously learn. The HOPEFUL values define our culture and inform our actions and decisions.
  Apply
- Customer Success Operations Analyst
  
  GitLab (US only)
  
  saas salesforce customer success
  
  5 days ago
  This role is remote, based in the US.
  Responsibilities
  Develop and implement lifecycle processes, policies, and metrics to support customer outcomes and business growth, assisting to define appropriate touch points (i.e., human-led and digital) throughout the customer journey (pre and post initial sale)
  Develop methods, processes, systems, and tools to support our customers in each segment: enterprise, mid-market, and SMB
  Create and coordinate key reporting for GitLab leadership team, partnering with the Analyst team to provide reporting on customer adoption, sentiment, advocacy, and business results (i.e., forecasts, renewals, expansions, churn)
  Curate content and playbooks to allow the team to more efficiently and consistently deliver customer outcomes
  Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth
  Collaborate with Customer Success enablement to develop training and enablement to drive efficiency
  Support the development and rollout of systems and digital tools to improve the team’s effectiveness and efficiency and provide increased customer insights through data, automation, and telemetry
  Requirements
  BA/BS degree
  2 years of Customer Success experience
  2 years of relevant experience in program management and/or operations
  Experience with Customer Success Management systems (e.g., Gainsight/Totango/Client Success/etc., digital marketing tools)
  Experience with support and/or professional services a plus
  Strong analytical ability and able to prioritize multiple projects
  Salesforce experience and knowledge of enterprise SaaS tools
  Excellent problem solving, project management, interpersonal and organizational skills
  SaaS and B2B experience preferred
  Interest in GitLab, and open source software
  You share our values and work in accordance with those values.
  Ability to use GitLab
  Experience with agile/DevOps and/or SDLC process and/or tools is a plus
  
  Compensation
  
  To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.
  
  Additional details about our process can be found on our hiring page.
  
  Remote-East
  Apply
- Customer Support Manager
  
  Prezly
  
  customer support saas
  
  6 days ago
  Prezly is growing! We are hiring a Customer Support Manager to offer awesome support to our customers. Everyone in the team has 1 client day per week to ensure we understand the challenges of our customers. This has the positive side effect that we all know the product inside out and a 20 person pool of people helping our clients. Engineers fix bugs during those days, marketing people update documentation, designers add visuals to the knowledge base etc..
  We're looking for a person that is a customer support person first, additionally writes documentation, improves processes and teaches the team to do better support.
  
  Prezly aims to be the go-to software solution for PR and communications professionals, giving them the power to manage their contacts, publish news, and pitch stories all from one place. We have strong opinions on why people should care, but we need help driving the right audience to our website. This role will amplify your career. From taking on new challenges to following the lead of incredible mentors, we promise you will grow, learn, and make a difference to our business – and the industry.
  
  You will need to be able to work independently and remote. That being said we already have a functioning remote team in place and the right tools to make you an essential part of it.
  You’re good at:
  
  Helping customers with their issues, or find workarounds
  Train the rest of the team to do improve their support efforts
  Working closely with the product team on customer feedback/bugs
  Handling upsells and renewals
  Onboarding and training new clients
  
  Extra awesome:
  
  You love inspiring others with enthusiasm
  You have a “never say never” attitude
  You have experience working at a SaaS company
  
  What you’ll need
  
  At least 5 years’ experience in similar roles
  
  A good mindset for understanding customer needs
  
  Attention to detail, excellent organisational skills, and good time-management skills
  
  Excellent communication skills with high energy and a positive attitude
  
  Why join us
  
  Competitive salary
  
  Great tools: At Prezly you’ll get to choose your own gear and tools.
  
  Flexible hours: There’s a life outside of work. That’s why our distributed team works from where they want when they want. And they get tons of work done.
  
  Unlimited vacation time: We evaluate on value, not on time spent behind desks. Employees can take as many holidays as they need. This way they bring their A-game to the job.
  
  Visits to Leuven: A few times per year the entire team gets together in the office in Leuven, the world’s capital of beer. We’ll fly you in so you can have fun with the team.
  Apply
- Customer Success Manager
  
  Gitbook
  
  B2B customer success
  
  1 week ago
  GitBook is a moderndocumentation platform sustained by some of the best SaaS europeans VCs (Point 9 Capital, Notion Capital, Fly VC). Our ambition is to empower team's intelligence. We want to help teams work more efficiently by creating a single place to leverage their knowledge.
  ‌
  GitBook is now used by over 500,000 users and thousands of teams such as Adobe, Netflix, Decathlon, or Google. We're working on an important next product step to redefine "core team work" and we're looking for our first Customer Success person to join our team and help us continuously develop users' satisfaction.
  ‌
  As a Customer Success Manager, and being our first Customer Success person, you will play a major part in determining our customer success strategy.
  
  🙌 What will you be doing ?
  
  Your role as a Customer Success Manager will be to create strong and long lasting relationships with our users to perfectly understand their business objectives, their operational constraints and guide them in the short, medium and long term to maximise the value created for them through their use of GitBook.
  ‌
  On a daily basis you will :
  - be the primary contact of all users (self-served and sales-served) as soon as sales negotiation is done to act as a trusted advisor by facilitating their on-boarding and optimising product's value in their eyes.
  - groom and grow users' accounts to make sure they get value from their GitBook usage and stay happy and renew their yearly/monthly contract.
  - be able to generate new sales opportunities by navigating the organisation to up-sell more usages to different teams, thanks to your deep knowledge of each account.
  - be the voice of our users internally : you will work with our entire Product and Go-to-Market teams by highlighting feedbacks from customers and make sure these are visible to the whole team in order to align our roadmap (business and product).
  
  As you may have understood everything (or almost everything) is to be done so you will have a great opportunity to develop new ways to increase customers' satisfaction and influence a customer-centric dynamic through the entire GitBook team. You will help us establish best practices in terms of Customer Success.
  
  🎯 What do you need to succeed ?
  your amazing communication skills in English both written and spoken
  your high level of enthusiasm and proactivity when it comes to create relationship with users
  your expertise on Customer Success strategies and methods as you have previous experience(s) working as a first Customer Success person building process, funnel and tools or as a second Customer Success person helping to set-up and build process and willing to build it yourself
  your capacity to engage with the entire team to help drive product strategy and business strategy
  your knowledge of our market as you have previous experience(s) working on B2B environment, ideally SaaS (but not mandatory)
  your ability to deal with several subjects at a time as you have the experience of managing a portfolio of about 100 accounts
  You will be an addition to our culture as :
  you always Ambition (Aim Higher) the next step of your work, whether it’s building a feature, improving a team process, etc.
  you have a deep sense of Ownership (Take control & Own it) as when you observe a problem, you don’t wait for someone to fix it, but you take the responsibility of fixing it.
  you have a sense of Accountability (Be accountable to results) as you are focused on outcomes (not on efforts).
  you Care (Give a shit) and empathises with customers as you take the time to understand their frustrations, needs, and root-problems. Which also proxy to the team as you help them achieve and learn; to better serve our mission.
  you are able to Train (Grow yourself) as, when facing an unknown challenge, you learn from it to create leverage for the team.
  you are Genuine (Say it and accept it) as you are candid, respectful and transparent in your communication.
  you are a Team player (Leverage the team) as you acknowledge that leveraging the team and different skills enables to create an outcome that's bigger than the sum of it's part.
  you are an Architect (Plan & Build) as you value building long-term solutions beyond simple day-to-day execution. You start new projects breadth-first, solve the broad easy problems first and then dive into the details.
  You will also appreciate :
  🏥 health insurance
  🍽 lunch voucher thanks to Lunchr card (around 9e/day)
  🚊 refund of your public transport subscriptions up to 50%
  💪 to have an impact by building a product that helps thousands of teams and users around the world
  🚀 to move fast and learn in the challenging environment of a fast-growing startup
  🛋 to work remotely whenever you want to
  🏡 to enjoy our offices in the center of Lyon whenever you want to as well
  🍫 to gather with the entire GitBook's team to share lunches and sweet breaks as we love food
  ⚽ to (sometimes) practice sports with GitBook's team
  😎 to work with "the coolest team on earth" !
  🏄 to go on team off-sites twice a year (summer and winter)
  ✨ What's next ?
  
  1. First, you need to send us your application to express your interest and we will review it (of course we'll get back at you whatever the decision)🙂
  2. As the next step, our Talent Manager will call you so the both of you will be able to ensure there is a correlation between GitBook's expectations, the role and your own expectations.
  3. Then you will have a call with the Hiring Manager to deep dive into day-to-day, on-the-job skills etc.
  4. We will give you a Use Case to work on so you'll have a better understanding of your potential day-to-day challenges at GitBook and it will be a perfect starting point for the next step
  5. Meeting with two members of our Go to Market Team to share about role specifics such as required skills, knowledge, abilities as well as working environment, day-to-day life...
  6. Finally, you will have the opportunity to meet with the entire team to determine if we would like to work together on a daily basis and share drink/lunches after work.
  Apply
- Customer Support Specialist
  
  GaiaApps
  
  customer support writing
  
  1 week ago
  Come build the best outdoor mapping software in the world, and work with a group of people who spend tons of time outdoors. Your efforts will directly help a community of record-breaking backpackers, world-renowned guides, conservation scientists, wildland firefighters, hunters, offroaders, and more. Find Gaia GPS in the App Store, Google Play Store, and on gaiagps.com.
  As a Customer Support Specialist, you'll correspond with Gaia GPS users, and help them in using Gaia GPS for their adventures and work. You'll create technical documentation and marketing materials. And you'll have a critical role in helping to improve the software, by understanding users and providing feedback into the product development process.
  Requirements
  
  Concise and powerful writer
  
  Ability to understand and solve obscure problems (poorly phrased questions, novice users)
  
  Works hard without constant supervision (remote experience a plus)
  
  Technically minded - affinity for statistics, testing, SEO, coding, and web technologies. Background and/or desire to learn more
  
  Traits/Activities We've Seen Correlate with Success
  
  you're an expert at something, and you've developed hard skills (examples: musical instrument, a Master's degree, programming, bodybuilding, video production)
  
  you have a lot of persistence (example: thru-hiked the Pacific Crest Trail)
  
  you excelled at a rigorous program (example: salesperson who hit metrics, REI associate top performer)
  
  you are self-taught in some areas
  
  vested interest in the outdoors and/or maps
  
  interest in or experience with programming
  
  previous experience working remotely
  
  good memory/recall
  
  Benefits
  
  The company is all remote, currently distributed across North America.
  
  We have the most flexible work environment, which lets all of us balance family and other interests, with work.
  
  We offer 4 weeks of vacation, and another 12 paid holidays that can be shuffled around. We provide 2 months of paid maternity, 1 month of paid paternity, and additional unpaid leave.
  
  Non-salary financial benefits include bonuses based on company performance (you'll learn the formula while interviewing), health insurance, and 401K matching.
  
  We provide the best computers, monitors, tablets, and other home office equipment. We reimburse home internet and mobile phone bills. We comp expenses for any sort of books or other materials for learning.
  
  We have a retreat every 9 months, alternating with and without families (past ones include Tahoe, Zion, Rocky Mountain NP, camping, backcountry skiing, etc), to hang-out and mingle the remote team.
  Apply
See 30 more Customer Support / Customer Success jobs
Design (36)
- Product Designer
  
  Process Street
  
  saas Product Design
  
  Today
  Who We Are
  
  Process Street is a SaaS platform that helps companies manage their processes and workflows to make recurring work fun, fast, and faultless. We are a lean, flexible, 100% distributed team that relies on systems to improve output 10X. Process Street is backed by leading investors, including Accel, Salesforce, and Atlassian.
  
  A distributed team means freedom and flexibility: All 40-plus of us work wherever we’d like—reliable internet access is our only requirement. Spread across 9 time zones in 10 countries, we sign into Slack and open up our work tools on the schedule that fits our lives best. We communicate asynchronously, work autonomously, and take ownership of our work. Distributed work isn’t for everyone, but if it fits your management style, it’s a life-changing benefit.
  
  Camaraderie from afar: Being 100% distributed doesn’t stop us from getting to know each other— we have daily conversations in chat, weekly “coffee” pairings with coworkers, and once a year we all come together for an all-team retreat.
  
  Our values: As a small, nimble company, we want our employees to feel empowered to make decisions and define the future of our company, so our values include:
  
  Act like an owner (Agency!)
  
  Default to action (Processes are great; bureaucracy isn't!)
  
  Focus on the process (See? Great.)
  
  Practice prioritization (There are an infinite number of useful things to do. We trust you to pick the best ones.)
  
  Pay attention to details (Our customers count on us!)
  
  Over-communicate everything. Twice (See what we did there?)
  
  The Opportunity
  
  We’re looking for a Product Designer to ‘own’ design who is excited about the opportunity of building Process Street from the ground up. You should have a strong portfolio of professional design projects that focus on simple UI and intuitive UX.
  
  What You’ll Do
  
  Promote and deliver exceptional user experience design from discovery to delivery
  
  Design and deliver wireframes, user journeys, hi-fidelity mockups and prototypes optimized for web and mobile interfaces
  
  Conduct user interviews, usability testing, and analysis
  
  Contribute to and help maintain our design system
  
  Partner with our engineers, product managers, and stakeholders to oversee user experience for features from conception to launch
  
  About You
  
  You should have a portfolio showing UX problem solving and great visual designs
  
  Must demonstrate a clean, simple design aesthetic coupled with a passion for pixel perfection and usability
  
  Ability to thoughtfully present and defend your designs and to communicate complex processes
  
  You jump in and learn what you don’t know
  
  You thrive in fast-paced environments and know how to switch hats and fill in the blanks when needed
  
  Excellent communicator who can clearly articulate design decisions from the user’s perspective, while backing it up with research and data
  
  Excellent verbal and written communication skills in English
  
  What You’ll Bring
  
  2+ years of commercial experience in UX/UI Design
  
  Experience in using UX design best practices to design solutions and an understanding of mobile and responsive design
  
  Expertise in standard UX software such as Sketch and Invision
  
  Experience designing digital apps and systems; you have helped ship products before, ideally in the SaaS/B2B space
  
  Bonus Points For
  
  Design systems experience
  
  Working knowledge of HTML5/CSS3 and ability to communicate with engineers when handing off designs
  
  UI interactions with just-right animations and transitions
  
  Data visualization, dashboards, and reporting
  
  An understanding of Business Process Management and Workflow automation
  
  Diverse Teams Build Better Products
  
  Legally, we need you to know this:
  
  Process Street does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.
  
  But we want to add this:
  
  We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.
  Apply
- Product Designer
  
  Articulate (US only)
  
  Product Design sketch responsive
  
  3 days ago
  Articulate is looking for a product designer who lives to create amazing customer experiences. We’ve just launched a new product (and brand) calledrise.com, and we’re really excited to hire a talented designer to join our product team. Never heard ofrise.com?Check out this video.
  If you’re a multi-talented individual who thinks about product development holistically and has great design and UX instincts, you’ve come to the right place. For this position, interaction design capabilities are paramount. As a member of our team, you’ll produce intuitive experiences by creating efficient user flows, detailed wireframes, innovative pixel-perfect visual designs, and interactive prototypes. You’ll work alongside development teams and fellow product designers to bring awesome products and features to life. We’re a small design team, so while your main focus will be on Rise, the ability to wear multiple hats and shift contexts quickly is key.
  
  What you'll do:
  Craft efficient user flows, thoughtful wireframes, and high-fidelity interaction designs
  Create detailed design specs with all manner of states considered, well-annotated and ready for handoff to our product development team
  Support your designs with animated and sometimes interactive prototypes when needed to demonstrate an interaction
  Serve as a working member of a swiftly moving cross-functional team working on multiple projects at one time
  Meet with the executive team regularly to discuss product and transform product insights into intuitive, user-friendly application features
  Conduct lightweight research of the competitive landscape and learn from user feedback
  What we're looking for:
  An experienced product designer with at least 5 years’ professional experience in fully responsive web environments
  Someone with a passion for amazing product design and an appreciation for elegant user experiences
  A well-spoken, humble creator who can present ideas effectively
  A highly motivated individual who is self-directed and has high attention to detail
  An outstanding team contributor who can provide a thoughtful viewpoint on product design in a flexible and easygoing way—you are well-versed in giving and receiving feedback constructively
  An open-minded thinker who’s constantly in search of engaging, usable interaction patterns and cutting-edge design work in the real world
  Skills in Sketch, Zeplin, Principle, Photoshop, and Illustrator are a must
  About Articulate
  
  Articulate is a highly successful, fully remote software company that’s changing the way the world learns. Our award-winning e-learning tools are used by 98,000+ organizations across the globe to create engaging online and mobile courses. Our customers include 93 of the Fortune 100 and 19 of the top 20 U.S. universities. And our online community of 800,000+ members is the largest, fastest-growing community in the industry.
  
  We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We’re all free to exercise our crafts the best way we know how to reach our goals as individuals and teams. Each and every one of us is focused on producing results that directly impact the company’s success. And we all strive to do what’s right by people, both internally and externally, instead of taking the shortest route to the highest profits.
  
  We honor people’s humanity in all of our disparate experiences and social locations, accepting each person as an individual with a story worth listening to and honoring. We believe that honoring everyone’s humanity means being committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position.
  
  Learn more about our culture.
  Apply
- Motion Graphics Designer
  
  Doximity (US only)
  
  adobe creative suite motion graphics
  
  5 days ago
  Doximity is transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients. We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build the future of healthcare.
  
  Doximity's Video Production team creates engaging content about our clients' products through short video animations. We work collaboratively with a group of writers, editors and client success managers, and we all strive to create content with a high production value that is informative, polished and engaging. Our team is expanding and we are looking for a motion graphics designer to join us full-time either from our San Francisco, CA office or remotely. This will primarily involve developing motion graphics and levering existing client content to create social videos for distribution on our platform, and will not involve film production or live shoots.
  
  This position requires project leadership and comfort in a very fast-paced environment. The successful candidate will have prior agency or healthcare industry experience and must be an excellent communicator, comfortable interacting with both internal teams and external clients.
  
  How you’ll make an impact:
  
  Work independently managing multiple project priorities and deliverables
  
  Create storyboards and bring to life the clients' brief to ultimately deliver high quality digital media
  
  Animate various styles of motion graphic elements, including but not limited to: charts, infographics, text, logos, images.
  
  Enhance already produced live-action videos with engaging animations that help drive the narrative
  
  What we’re looking for:
  
  5+ years of professional motion graphics experience
  
  A strong storyteller and designer with an online portfolio showcasing your work (specifically, video reels including motion graphics)
  
  Animation/motion graphics reel or portfolio showcasing your commercial/corporate video work and strong technical skills, design aesthetic, and awareness of current media trends
  
  Strong sense of timing, pacing and movement in all animations
  
  Advanced knowledge of Adobe Creative Suite, specifically After Effects, Illustrator, Photoshop, Apple Keynote
  
  Experience developing project briefs and scripts into storyboards
  
  Ability to follow brand design guidelines and ensure visual identity across all media
  
  High attention to detail
  
  Self-management and motivation to keep projects on track
  
  Strong communication and collaboration skills
  
  Great customer service with emphasis supporting the corporate sector and the ability to deal with client issues quickly and positively, seeking assistance when required
  
  Bonus Points:
  
  Experience working with and editing audio files
  
  About Doximity
  
  We’re thrilled to be named the Fastest Growing Company in the Bay Area, and one of Fast Company’s Most Innovative Companies. Joining Doximity means being part of an incredibly talented and humble team. We work on amazing products that over 70% of US doctors (and over one million healthcare professionals) use to make their busy lives a little easier. We’re driven by the goal of improving inefficiencies in our $3.5 trillion U.S. healthcare system and love creating technology that has a real, meaningful impact on people’s lives. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us!
  
  Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
  Apply
- Senior Product Designer - Acquisition/On boarding
  
  Upwork (US only)
  
  Product Design UI/UX
  
  6 days ago
  Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic and social opportunities worldwide. Every year, almost $2 billion of work is done through Upwork by skilled professionals who prefer the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? That’s the future of work. Come help us build it.
  
  This position is remote, and can be based in AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, MT, NV, OR, TN, or PA
  
  Upwork is looking for a Senior Product Designer who is enthusiastic about solving complex problems with the user at their heart. You will help drive experiences focusing on helping users find the best matches for their needs, working closely with product and engineering to create high quality and easy-to-use products that help our users achieve their goals and take their businesses to the next level. Working with our cross-functional team, you’ll define mental models and uncover ways to use the connections and interdependencies across our product to create flexible and powerful user experiences. You’ll also get to support our mission of creating economic opportunities so people have better lives.
  
  This role requires curiosity, critical thinking, an ability to think abstractly and a thoughtful approach to problem solving.
  
  Your Responsibilities:
  
  Collaborate with user researchers, product managers, data scientists, developers, and other designers to frame problems and take ideas from ideation through implementation
  
  Demonstrate high quality design practices by ensuring decisions are made with appropriate user insight and follow existing UX/UI systems while making well-informed decisions to create new patterns
  
  Lead projects through an end to end design process: research, ideation, strategy, information architecture, interaction design, launch and testing.
  
  Build a variety of design assets to communicate your concepts to a broad range of partners and end users; ranging from strategy and experience concepts to detailed design systems and assets
  
  Work closely with developers to deliver a polished final product
  
  Mentor members of the design team
  
  What it takes to catch our eye:
  
  3+ years experience in industry experience as a UX designer dedicated to the complete UX design and development lifecycle of several successfully launched desktop or mobile applications
  
  Experience at crafting experiences across multiple channels and operating systems including desktop and mobile.
  
  Must be self-motivated, excellent communicator, comfortable following direction, and able to balance great design with meeting short deadlines
  
  Able to successfully lead all aspects of a project from start to finish
  
  ***Portfolio is required***
  
  How to really knock our socks off:
  
  Solving complex problems is why you get up in the morning
  
  Experience in working closely with and using data science to create stronger and more relevant user experiences
  
  You thrive working in collaborative work environments and are able to work creatively with remote team members.
  
  Strong work ethic with the drive and willingness to focus and commit
  
  A passionate advocate for crafting high-quality designs that deliver memorable experiences that users will love.
  
  Come change how the world works.
  
  At Upwork you’ll help shape the future of work. From our offices in San Francisco, Santa Clara and Chicago, together we’re creating exciting new opportunities for a world of professionals. You’ll be part of a vibrant culture built on shared values: Inspire a boundless future of work, Build amazing teams, Put community first and, Bias towards action. Along the way you’ll have fun and enjoy the perks of a people-first company: Work from Home Wednesdays, daily breakfasts and lunch, regular in-office happy hours, top-notch benefits … and more. Check out Upwork’s spotlight on The Muse for a glimpse of our daily work/life balance.
  
  Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
  
  #LI-JS1
  Apply
- UX/UI designer
  
  CobbleWeb
  
  UI/UX axure invision
  
  1 week ago
  Outstanding ideas need outstanding execution. CobbleWeb works closely with digital entrepreneurs and forward-thinking companies to launch scalable web platforms and mobile-friendly applications for high-growth online marketplaces. Our performance-oriented approach is based on Lean Startup methodology and Agile principles, which put users at the centre of a transparent development process.
  
  By combining rapid iteration (via MVPs) with in-depth analysis of performance metrics and user feedback, we empower our clients to make informed decisions about their product evolution and tech stack, helping them to stay within budget, prove product/market fit, gain competitive advantages, and as a result grow their businesses successfully.
  
  This approach has helped our clients grow their revenues from zero to hundreds of millions of pounds and raise millions in funding from investors.
  
  What we are looking for:
  
  We are looking for a dynamic and resourceful UX/UI designer who can combine superb creative skills with functional design principles to support our clients’ business objectives. Someone who understands the importance of design in transforming an incipient idea into a thriving enterprise.
  
  Our ideal candidate has a keen understanding of business processes, a proven track record of collaborating with internal and external stakeholders, and the ability to create compelling visual designs that delight users and drive business goals. Your eye for detail, high levels of energy and superior communication skills make you an indispensable link between our clients and our internal product managers. Bonus points for design experience with digital platforms such as multi-vendor marketplaces.
  
  Why work with us?
  
  You will never experience boredom as part of the CobbleWeb team, since we are not a cookie cutter software development company. Each project will have unique challenges that demand the use of the latest design strategies. Our clients understand that when they come to us they can expect innovative out-of-the-box solutions that produce real results.
  
  At CobbleWeb, we believe creativity and excellence are contagious. That’s why our people are the heartbeat of our company. Our London, UK headquartered agency is able to produce high-quality outcomes due to a close-knit team of dedicated subject experts situated across the world. Every quarter, we meet for a few days somewhere in Europe for a hackathon.
  Your Role:
  
  Develop an understanding of each client’s business needs
  Run discovery workshops with clients
  Design and create user flows, storyboards and wireframe prototypes (Axure)
  Collaborate with stakeholders such as product owners to ensure the best solution is designed
  Create and manage visual guidelines (Design Systems)
  Produce great designs that adhere to industry-leading trends ( Adobe Creative Suite or Sketch)
  Ensure that all elements of the online user experience are optimised for improved usability, usefulness, and an exceptional visual experience
  
  Our expectations of you:
  
  5+ years’ experience working for a respected client or agency as a User Experience designer
  A firm grasp of UX theory and methodologies
  A strong portfolio that demonstrates your ability to design complex digital products
  Working knowledge of the following technologies and software: InVision, Axure and Design Systems
  Result oriented with a high commitment to executing tasks at pace and to the required standard
  Clear and effective written and verbal communication; solid presentation skills
  A team player who can work independently as well
  Multi-tasking and time-management skills, with the ability to prioritise tasks
  A Bachelor's degree or equivalent qualification
  
  When you start: ASAP (Full time remote job)
  
  Type of contract:
  
  Permanent
  Full remote position with 2 company retreats per year
  Fixed working time (4 hours in common with GMT zone time)
  Paid holidays
  
  THIS JOB IS NOT AVAILABLE FOR AGENCIES AND FREELANCERS.
  Apply
- Senior Product Designer, Polaris
  
  Shopify (North America)
  
  Product Design
  
  1 week ago
  Shopify has redefined commerce by raising the standard for how companies of all sizes sell their products and services. To help power 1,000,000+ merchants in more than 175 different countries, Shopify is always growing and finding new ways to create more value for commerce businesses around the world.
  
  As a Senior Product Designer for Polaris, you’ll work on the experience quality for Shopify’s design system. You will work with multidisciplinary UX teams made up of product designers, content strategists, user researchers, and UX developers to build a great experience for all of Shopify’s merchants. You’ll work alongside product managers and engineering teams to explore, build, and launch your ideas.
  
  Our team manages our style guide and the documentation you see on polaris.shopify.com, our React component library, as well as the education and advocacy for the design system both internally with teams within Shopify and externally with our partners building apps using Polaris for the Shopify ecosystem.
  
  Requirements for the role:
  Demonstrated experience building and scaling design systems
  Knowledge of the end-to-end iterative product design process, including how to develop and use personas, job stories, journey mapping, content modelling, wireframing and prototyping, user testing, and high fidelity visuals
  A passion for systems work
  Strong communication skills and can demonstrate how you've collaborated across teams and disciplines
  A deep empathy for the user and a desire to learn as much as possible about how they use Shopify on every platform
  It's a bonus if you have worked with a distributed team and/or worked remotely.
  As a Senior Product Designer at Shopify, you will:
  Work on projects from start to finish, while participating in various UX initiatives including design sprints, content mapping, sketching, wireframing, low and high fidelity prototyping, and leading stakeholder reviews.
  Partner with researchers to help your team develop empathy for our merchants and advocate for their needs. Data will be just one of the many tools you will use to help inform your work.
  Collaborate with different disciplines. You will work closely with engineers, product managers, researchers, and front-end developers to explore, build and ship your designs. You will help other disciplines understand the value design can bring to a project and ultimately build and ship the best products.
  Ship valuable and high-quality work without sacrificing speed.
  We know that applying to a new role takes a lot of work and we truly value your time. Holly is looking forward to reading your application. If you’re interested in helping us shape the future of commerce, send us a few samples of your work: portfolio, wireframes, UX flows, publications, or whatever represents what you do best.
  
  This posting will close on Monday, March 30th at 9am EST.
  
  At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.
  Apply
- Director of Product Design
  
  Simon Data
  
  saas Product Design leadership
  
  1 week ago
  About Us
  
  Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We are an enterprise customer data platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.
  
  Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simon’s platform empowers businesses to use enterprise-scale data and machine learning to power customer communications across every channel. Our unique approach allows brands to develop one-to-one relationships with their customers without building a bespoke in-house data infrastructure.
  
  At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.
  
  The Role
  
  We are looking for a Director of Product Design to help take the visual language and user experience within our SaaS application to the next level. In this role, you will lead the Product Design vision and team. You will be responsible for designing new product functionality that is intuitive and accessible, solving UX challenges that include incorporating data science into marketing workflows and build data products for non-technical users. You will collaborate with Product Management and Engineering to improve current UI components, define user workflows, build new layouts, and oversee the visual language of our product. Through user research, experience maps, and the creation of wireframes and mockups you will guide what the user sees throughout the product development process.
  
  What You'll Do
  
  Lead a team of phenomenal Product Designers
  
  Build product design principles and implement them across the application and brand
  
  Reason about the user experience across the platform and champion initiatives that will drive excellence in the product
  
  Build visual concepts to communicate ideas and explore potential implementations of a capability
  
  Define the user experience and behavior of UI elements in detail
  
  Iterate on mockups, images, and design workflows for new and existing application components
  
  Collaborate with members of the Product and Engineering teams to implement the vision for features within our platform
  
  Develop design concepts for new and existing pages on our marketing websites
  
  Conduct user interviews to discover needs, validate hypotheses, and conduct user testing
  
  Qualifications
  
  2+ years leading a team of product designs / UX designers / UI designers
  
  3+ years crafting user interfaces for SaaS web applications on desktop devices
  
  4+ years of experience within Product Design as a function
  
  Experience crafting and working with design systems
  
  Familiarity with CSS, JavaScript, and other web design tooling
  
  Solid knowledge of UX standard methodologies and user-centered design methodologies
  
  Solid understanding of typography, layout, color, and advanced design principles
  
  Familiarity with standard methodologies for conducting user research and testing
  
  Visa sponsorship for this role is currently not available.
  
  Diversity
  
  We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
  Apply
See 29 more Design jobs
Marketing / Sales (63)
- Solutions Product Marketing Manager
  
  Fastly (US only)
  
  copywriting analytics
  
  Today
  Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.
  
  Fastly’s customers’ use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travellers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real-time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.
  
  We’re building a more trustworthy Internet. Come join us.
  
  Solutions Product Marketing Manager
  
  As a Solutions Product Marketing Manager, you will play a critical role in defining and advancing the Fastly value proposition across one to two key industries. You will become an expert in your markets, developing end executing upon integrated go-to-market plans. This role requires close alignment with sales, demand generation, product management, and client services teams, driving cross-functional team projects and creating critical content to enable customer success. Our product marketing team is growing quickly, and we are looking for someone who is excited to play a critical role in driving sales success in these industries.
  
  What You'll Do
  
  Develop go-to-market strategies, identify impactful solutions and use cases, contribute to thought leadership, and open up new market opportunities for target industries
  
  Work continuously with industry-specific sales, sales engineering, and product teams to create compelling messaging that aligns to our product value propositions
  
  Deliver sales trainings and create sales tools to disseminate information across the team
  
  Support Fastly’s industry-specific demand generation campaigns by creating high impact assets including white papers, solution briefs, webinars, infographics, landing pages, and blogs
  
  Become a subject matter expert at Fastly in 1 to 2 core industries, engaging closely with corresponding industry-focused sales teams and sales engineers and representing us at industry events
  
  Stay abreast of industry trends and developments through ongoing research and analyst engagements and leverage insights to develop targeted messaging
  
  Create buyer personas for your industries in order to articulate their concerns, identify buying trends, and ultimately understand how Fastly can help address their needs
  
  What We're Looking For
  
  4+ years of proven track record in delivering highly technical products to an enterprise buyer
  
  Strong analytical abilities, with experience sizing and prioritizing market opportunities
  
  Excellent copywriting, editing and communication skills
  
  Highly competent and confident presenter and trainer
  
  Proven ability to understand complex technologies and apply learnings to extract compelling value propositions for different audiences
  
  Ability to provide consultative input to senior sales leaders based on market insights
  
  Ability to juggle multiple projects in a dynamic, high-pressure environment
  
  Attention to detail and discipline to follow established policies and process or create new processes as needed
  
  Experience leading complex, time-sensitive cross-functional projects, preferably in the cloud space
  
  Experience in the CDN, security or cloud computing space would be highly valued
  
  Why Fastly?
  
  We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
  
  We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
  
  We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
  
  We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
  
  We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
  
  We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!
  
  Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.
  
  Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.
  
  *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.
  
  Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
  Apply
- Strategic Finance Manager
  
  RainForest (US only)
  
  ADS finance
  
  Yesterday
  Rainforest is searching for a Strategic Finance Manager, reporting directly to the Head of Finance, and sitting with the CEO and COO for all key strategic decision-making.
  
  We’re building our business a little differently, and we’re looking for someone who is excited by our particular vision: stay small and IPO. We want to get to IPO revenue, growth rates, and margin, while staying under 200 people. To do this, our core operating principle is ‘nail with people, scale with software.’ We expect every member of our team to build operational leverage not through hiring humans but through creativity, software and outside services.
  
  We are building towards this ambitious outcome from a position of strength. We are cash-flow breakeven with money in the bank and stage-appropriate ARR. We have patented, differentiated and defensible core technology, and a huge market that has yet to be solved through software.
  
  Function and Responsibilities:
  Apply an analytical approach to support strategic decision making, with a focus on capital allocation decisions, headcount growth and long-term financial planning
  Work on Rainforest's operating model, financial & metrics reporting and related deliverables for executives, functional leaders and the board of directors
  Own Rainforest’s forecasting and budgeting capabilities for the full P&L, ongoing reporting processes such as the annual budget and monthly / quarterly packages
  Assist management team in communication with board and external stakeholders
  Facilitate ad-hoc and cross-functional strategic and operational projects and execute on strategic projects independently and with Business leaders
  Analyze revenues, expenses, and monthly actual to ensure accuracy and perform variance analyses to ensure financial performance of the business
  Partner closely with accounting team to ensure deep understanding of financials and deliver accurate financial reporting
  Provide detailed analyses on trends that will assist in decision making and corporate plannin
  Requirements:
  4+ years experience in finance for a rapidly growing software company (ideally SaaS or a business with a subscription component), with clear title progression and outperformance at each level
  Ability to work independently, think creatively, manage multiple projects and deliver results in a fast-paced, cross-functional environment
  Experience presenting analysis and recommendations at executive & board levels
  Able to operate on multiple levels of abstraction, from strategy to execution, be business-minded and collaborative
  How We'll Reward You
  Competitive compensation and stock options
  100% Medical, dental, and vision insurance covered (75% for dependents)
  Voluntary 401k program
  Weekly lunch stipend
  Subsidized commuter benefits
  Unlimited Vacation
  3x/year company offsites to bond with the entire company and explore exciting destinations around the world (last 3 off-sites: Okinawa, Budapest, Kuala Lumpur)
  We are a remote first company!
  Our commitment to diversity & inclusion
  At Rainforest QA we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.
  Apply
- Partner Manager (f/*/m)
  
  Frontastic (Europe only)
  
  ecommerce saas
  
  3 days ago
  Frontastic is looking for a Partner Manager (f/m/*) as full-time employee.
  ABOUT US
  We're a fast-growing startup founded in 2017 to bring APIs into better human interaction. We offer a cloud platform accelerating teams to create mobile-first frontends for the API economy. We're doing this as a 100% remote native company: currently 28 people from 8 countries in Europe (and counting).
  ABOUT THE ROLE
  As Partner Manager you are the connection pillar between our partner community and Frontastic. You will work closely with the executives, the sales departments and developers of existing and potential business partners and agencies in order to generate joint business. You have a background in partner management in the Software as a Service industry and ideally a deep understanding of the E-Commerce industry. You are communicative and love to talk to C-Level and decision-makers of potential partners on equal terms.
  WHAT YOU'LL DO
  Partner with sales to drive partner sourced referrals and effectively co-sell with agency partners.
  Lead and collaborate with the Frontastic marketing and product teams to develop and implement effective go-to-market strategies (new integrations, new features, new markets) with new and existing partners.
  Responsibilities include working with and communicating across multiple team functions within Frontastic and within partner organizations.
  Work with partners to drive joint marketing initiatives through events and other marketing campaigns.
  Work with the partners to develop partner success metrics, including specific KPIs that drive customer adoption and revenue growth for both Frontastic and the partner.
  Work closely with the Frontastic product and client success teams to ensure smooth on-boarding experiences and servicing processes of acquired new customers using partner integrations via the Frontastic platform.
  Deliver compelling capabilities demonstrations of the Frontastic platform and address high-level technical questions, serving as a subject matter expert around how customers use Frontastic to build seamless user experiences.
  Act as a primary point of contact/product owner for solution and partnership.
  Plan, organize, lead, and control balanced revenue growth, continued customer awareness and customer satisfaction with a long term, multiyear focus.
  Serve as a role model, source of inspiration, and coach for less experienced peers.
  Partner with leadership in cultivating an environment of teamwork, openness, creativity, and continuous improvement.
  You may speak at meetups and conferences
  WHO YOU ARE
  You reside and work in Europe
  You have good writing and communication skills in English
  Speaking German is an advantage (but not necessary), as we currently have a large share of German customers.
  You're an experienced partner manager in the software industry or worked in direct sales roles for at least 3 years.
  You're experienced in the e-commerce industry.
  You understand business partner and customer requirements and problems and are able to translate them into product features
  You know what to prioritize, creatively solve complex problems, and use data to make decisions. You have a deep level of knowledge about how businesses work, keep up with relevant practices and trends, and know the competition.
  You are a great salesperson with sales methodology knowledge. Your extensive experience will allow you and others to skillfully negotiate wins internally and externally while maintaining strong relationships.
  You have a passion for getting things done, carry out responsibilities with minimal direction, enjoy working hard, are full of energy for challenges, and seize opportunities more than others.
  You can relate technical benefits and constraints of a platform to business requirements and are willing to embrace problems by non technical shareholders and incorporate their requirements.
  You have an open and honest personality with a good sense of humour and a confident appearance
  You're good at networking and getting in touch with others quickly
  You have a well-structured working style and are used to managing many projects at the same time.
  Please note: this role does involve an amount of travel (up to 30%) mainly within Europe.
  OUR VALUES
  Our team strives to constantly improve itself following these values:
  Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.
  Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).
  Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.
  We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration is key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.
  Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.
  HOW WE WORK
  We're a 100% remote-native company. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication.
  We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.
  We meet four times a year in person: one five-day retreat and three two-day retrospective focused meetings.
  COMPENSATION
  For this particular job we are offering to pay between 80.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation. In addition, we offer 28 vacation days and €200/month co-working stipend. Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. We strive to find a good balance between local laws and conventions, and a general fairness. And we're always open to your suggestions.
  WE'D LOVE TO HEAR FROM YOU!
  If this job sounds interesting to you, please try to point out where you match to our requirements in a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!
  Apply
- Product Marketing Manager
  
  Gitbook (Full-remote)
  
  product marketing B2B/SaaS
  
  3 days ago
  GitBook is a modern documentation platform sustained by some of the best SaaS europeans VCs (Point 9 Capital, Notion Capital, Fly VC). Our ambition is to empower team's intelligence. We want to help teams work more efficiently by creating a single place to leverage their knowledge.
  ‌
  GitBook is now used by over 500,000 users and thousands of teams such as Adobe, Netflix, Decathlon, or Google. We're working on an ambitious next product step to redefine "core team work". Moving toward this next step is a great opportunity for us to rethink our branding and positioning, that's why we're looking for our first Marketing person (based in Lyon or working remotely) to join our team and help us reflect how great our product is.
  
  As a Product Marketing Manager, and being our first Marketing person, you will play a major part in determining our product marketing and communication strategy.
  
  🙌 What will you be doing ?
  
  Your role as a Product Marketing Manager will be to determine the value proposition and positioning GitBook should have and reflect it outside of the company.
  
  On a daily basis you will :
  - build our communication strategy for outsiders (prospects, investors etc.) and insiders (our current users) to raise GitBook's awareness
  - build and communicate a clear opinion on how our users should best be using GitBook
  - partner with the entire Go-to-Market team to better understand customers' use case and market dynamic to influence GitBook's growth
  - work with the Customer team to provide accurate self-service resources for our customers and create value-added content (webinars, articles, sales pitches, website…) to highlight our product (new features, value proposition), and enhance our users (case-studies, webinars, events...)
  - partner with the Product team to be aware of any changes in the product and be able to communicate its added value to our customers and potential prospects.
  
  As you may have understood everything (or almost everything) is to be done so you will have a great opportunity to develop new ways to increase GitBook's awareness and influence our customers' engagement.
  
  🎯 What do you need to succeed ?
  your amazing communication skills in English both written and spoken
  your expertise in product marketing as you have previous experience building strong product marketing strategy, processes and roadmap, ideally in SaaS B2B
  your ability to create value added content and your story telling skills
  You will be an addition to our culture as :
  you always Ambition (Aim Higher) the next step of your work, whether it’s building a feature, improving a team process, etc.
  you have a deep sense of Ownership (Take control & Own it) as when you observe a problem, you don’t wait for someone to fix it, but you take the responsibility of fixing it.
  you have a sense of Accountability (Be accountable to results) as you are focused on outcomes (not on efforts).
  you Care (Give a shit) and empathises with customers as you take the time to understand their frustrations, needs, and root-problems. Which also proxy to the team as you help them achieve and learn; to better serve our mission.
  you are able to Train (Grow yourself) as, when facing an unknown challenge, you learn from it to create leverage for the team.
  you are Genuine (Say it and accept it) as you are candid, respectful and transparent in your communication.
  you are a Team player (Leverage the team) as you acknowledge that leveraging the team and different skills enables to create an outcome that's bigger than the sum of it's part.
  you are an Architect (Plan & Build) as you value building long-term solutions beyond simple day-to-day execution. You start new projects breadth-first, solve the broad easy problems first and then dive into the details.
  You will also appreciate :
  🏥 health insurance
  🍽 lunch voucher thanks to Lunchr card (around 9e/day)
  🚊 refund of your public transport subscriptions up to 50%
  💪 to have an impact by building a product that helps thousands of teams and users around the world
  🚀 to move fast and learn in the challenging environment of a fast-growing startup
  🛋 to work remotely whenever you want to
  🏡 to enjoy our offices in the center of Lyon whenever you want to as well
  🍫 to gather with the entire GitBook's team to share lunches and sweet breaks as we love food
  ⚽ to (sometimes) practice sports with GitBook's team
  😎 to work with "the coolest team on earth" !
  🏄 to go on team off-sites twice a year (summer and winter)
  ✨ What's next ?
  
  1. First, you need to send us your application to express your interest and we will review it (of course we'll get back at you whatever the decision)🙂
  2. As the next step, our Talent Manager will call you so the both of you will be able to ensure there is a correlation between GitBook's expectations, the role and your own expectations.
  3. Then you will have a call with the Hiring Manager to deep dive into day-to-day, on-the-job skills etc.
  4. We will give you a Use Case to work on so you'll have a better understanding of your potential day-to-day challenges at GitBook and it will be a perfect starting point for the next step
  5. Meeting with two members of our team to share about role specifics such as required skills, knowledge, abilities as well as working environment, day-to-day life...
  6. Finally, you will have the opportunity to meet with the entire team to determine if we would like to work together on a daily basis and share drink/lunches after work.
  Apply
- Zoom Phone Sales Manager - Majors Segment
  
  Zoom (US only)
  
  sales Enterprise PBX
  
  4 days ago
  Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!
  
  We are looking for a Zoom Phone Sales Manager for the Majors segment (1,001 to 10,000+ employee size, Non-named and Named Accounts) with the right energy, competitive spirit, personal drive and track record of success in Sales. This position involves working with existing and new customers to provide them Cloud PBX services that meet their telephony and video needs.
  
  Responsibilities:
  Lead a team of Zoom Phone Account Executive’s to achieve quarterly quotas
  Mentor team members and lead complex sales engagements
  Develop a strong understanding of key product differentiators, sales methodologies and processes.
  Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives.
  Develop a sales’ strategy for the assigned territories that will identify and target prospective customers.
  Prepare and present sales presentations to Executive and C- level prospective clients
  Manage the sales pipeline from first contact through the successful implementation of our solution.
  Communicate regularly and effectively with Sales Operations, providing accurate and timely sales forecasts, and maintaining accurate and current records in Salesforce.com automation system
  Drive team growth through effective and strategic hiring Continuously work to educate and promote growth for direct reports
  Continuously work to educate and promote growth for direct reports
  Requirements:
  3 years + experience managing a direct or sales overlay team is preferred
  10 + years of Account Executive experience at a technology company
  Experience selling to Majors and Enterprise clients
  Direct Cloud PBX Product selling experience
  Direct PBX and/or S4B deployment experience required
  Experience selling to Enterprises
  A proven track record of closed sales, client satisfaction, & team work
  Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process
  Demonstrated ability to accurately manage a multi-channel pipeline and forecast in Salesforce.com
  Must have strong verbal skills with consultative professional business acumen
  Must be detail oriented, organized, ethical, responsible, & self-motivated
  Salesforce CRM experience preferred
  BA/ BS or equivalent experience
  Zoom Video Communications Company Culture Highlights, Denver:
  
  • Winner of Comparably's Award for Best Company Work-Life Balance 2019
  • Winner of Comparably's Award for Best Company Compensation 2019
  • Winner of Comparably's Award for Best Company Happiness 2019
  • Winner of Comparably's Award for Best Company Perks & Benefits 2019
  • Sales Department is ranked in the top 5% of companies for Diversity on Comparably.
  • Zoom Video Communications is ranked in the top 5% of companies for Professional Development on
  Comparably.
  • Zoom Video Communications is ranked in the top 5% of companies for Overall Culture on Comparably.
  
  Check us out on Comparably: https://www.comparably.com/companies/zoom-video-communications
  Get an inside look at the Denver office & culture here: https://youtu.be/xlR46BvpIuI
  
  Check us out with a free download: zoom.us/download
  
  Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!
  Apply
- Marketing Specialist
  
  Scopic Software
  
  copywriting social media lead generation
  
  5 days ago
  Scopic Software is seeking an experienced Marketing Specialist to join our dynamic team of 240 professionals in 40 countries. We are looking for proactive, creative self-starter that requires limited guidance but welcomes input. The selected candidate will be responsible for developing and executing marketing strategies for our and our clients' software services and products. Products can range from cloud-based platforms to mobile and desktop applications.
  
  Responsibilities
  
  Written content creation (copywriting for landing pages/websites, blog posts, articles, social media posts, and ads),
  
  Client software product marketing research and planning, liaising with clients,
  
  Strategy, creation, and launch of Google Ads campaigns,
  
  Social media strategies, posting and advertising,
  
  Media and influencer outreach efforts,
  
  Email marketing campaigns,
  
  Working with marketing automation platforms,
  
  Launching and leading marketing initiatives and campaigns,
  
  Reporting on marketing activities.
  
  Lead generation activities for the company and the clients
  
  Recruitment marketing
  
  The selected candidate will work on several products/projects at the same time, so the ability to multi-task is crucial. Projects vary in terms of domain, platform, life stage and other specifics, requiring flexibility and the ability to adapt quickly.
  
  Requirements
  
  2+ years of experience working in marketing and digital marketing, preferably with software services or products
  Native or near-native English skills both written and verbal
  Copywriting experience (preferably writing to sell, content creation, and some technical writing)
  Knowledge of lead generation through marketing activities
  Experience in creating drip campaigns and using related software (e.g. MailChimp or SendGrid)
  Experience planning, creating, and optimizing targeted advertising campaigns using social media platforms (including Facebook, Twitter, and LinkedIn)
  Understanding of SEO principles, activities and their application in practice
  Knowledge of marketing automation processes would be a plus
  Published writing samples
  Excellent communication skills
  Ability to work independently, take leadership initiative, and report on progress
  Bachelor's degree or higher
  
  Why Work with Scopic Software?
  
  Flexible working hours, set your own schedule
  
  Work with clients in a variety of areas – medical, finance, fitness, manufacturing, etc.
  
  Competitive salary based on your personal skills and experience
  
  Freedom to travel and work from anywhere in the world
  
  Ability to work wherever you are most comfortable (home, office, park, café, etc.)
  
  Reliable, consistent workload
  
  Annual pay increases for good performance
  
  Salaried or hourly positions
  
  Well-established internal procedures, documented processes, internal tools
  
  Interesting and challenging projects
  
  Paid training and other professional growth opportunities
  
  Open communication to all levels of the company
  
  Local meetups with Scopic colleagues
  
  Compensation: Depending on skills and experience. This is a remote, part-time position with the potential to evolve into full-time. Employees are paid monthly via wire transfer.
  Apply
- Zoom Phone - Professional Services Sales
  
  Zoom
  
  salesforce project management presales
  
  6 days ago
  Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!
  We are looking for a Zoom Phone Professional Services Sales Representative to work in close partnership with our Product teams, Phone Specialists, Account Executives and Service Delivery teams.
  The Zoom Phone Professional Services Sales Representative will be responsible for positioning and selling professional services across all segments & business verticals. They will drive the Professional Services sales process by documenting needs and the initial solution scope to ensure customer satisfaction and prevent customer expectation gaps during the delivery cycle.
  This position involves working with existing and new customers to position PBX implementation services that meet customer telephony and video needs. Additional responsibilities include:
  Responsibilities:
  Meet or exceed service sales and business objectives must be able to work across multiple time zones
  Develop a strong understanding of key product & service differentiators, sales methodologies and processes
  Train & develop Account Sellers on the process of identifying & pre-qualifying service opportunities
  Be an innovator that will help our global company discover new ways to sell our services and drive new business initiatives
  Partner with Phone Specialists, Account Executives & Engineering to attach Zoom professional services to appropriate Zoom Phone opportunities
  Conduct high-level conversations with C-Level and VP -Level Executives to address business phone deployment needs
  Work closely with internal teams to drive customer feedback and improve Zoom Professional Services Offering
  Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
  Work strategically with account teams & management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
  Requirements:
  5+ years of Business Telephony Services & Implementation experience
  Must have Professional Services / Pre-Sales Experience
  Post Sales & Implementation Experience is a plus
  Experience selling to C-Level Executives at large organizations (Majors and Enterprise customers)
  Direct PBX (CUCM and/or S4B) deployment experience required
  A proven track record of closed sales, client satisfaction & team work
  Skilled in effective discovery, conducting presentations, online meetings, adhering and adopting a measured sales process
  Must be able to operate in a dynamic, fast paced environment and handle ambiguity
  Analytical thinker with Project Management experience
  Demonstrated ability to accurately manage a multi-channel pipeline and forecast in Salesforce.com
  Must have strong verbal skills with consultative professional business acumen
  Must be detail oriented, organized, ethical, responsible & self-motivatedBA/ BS or equivalent experience
  Check us out with a free download: zoom.us/download
  
  Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!
  Apply
See 56 more Marketing / Sales jobs
Product (42)
- Senior Product Manager
  
  Gitbook (+/-2h GMT+1)
  
  product management
  
  Yesterday
  GitBook is a modern documentation platform sustained by some of the best SaaS europeans VCs (Point 9 Capital, Notion Capital, Fly VC). Our ambition is to empower team's intelligence. We want to help teams work more efficiently by creating a single place to leverage their knowledge.
  
  GitBook is now used by over 500,000 users and thousands of teams such as Adobe, Netflix, Decathlon, or Google. We're working on an **important next product step to redefine "core team work" and we're looking for a Senior Product Manager to join our team and help us achieve on our ambition.
  
  🙌 What will you be doing ?
  
  Your role as a Product Manager will be to help the product team achieve on our product vision and guarantee the coordination of the entire team (data, sales, support, development, design...)
  On a daily basis you will :
  - act as a Product Owner being in charge of on-going sprint management (QA, closely working with our Designer...)
  - be the owner of the execution part so that the whole team is focused on priorities
  - act as a Product Management by anticipating future sprints and helping the team deliver on our product vision
  - translate the product strategy into a product roadmap on which our team will be able to execute
  - turn users feedbacks and related data into action plan and roadmap
  - you will be partnering with every team within GitBook (data, design, sales, customer experience...) to make sure that we are able to achieve on our ambitious goals
  
  You will be an addition to our culture as :
  you always Ambition (Aim Higher) the next step of your work, whether it’s building a feature, improving a team process, etc.
  you have a deep sense of Ownership (Take control & Own it) as when you observe a problem, you don’t wait for someone to fix it, but you take the responsibility of fixing it.
  you have a sense of Accountability (Be accountable to results) as you are focused on outcomes (not on efforts).
  you Care (Give a shit) and empathises with customers as you take the time to understand their frustrations, needs, and root-problems. Which also proxy to the team as you help them achieve and learn; to better serve our mission.
  you are able to Train (Grow yourself) as, when facing an unknown challenge, you learn from it to create leverage for the team.
  you are Genuine (Say it and accept it) as you are candid, respectful and transparent in your communication.
  you are a Team player (Leverage the team) as you acknowledge that leveraging the team and different skills enables to create an outcome that's bigger than the sum of it's part.
  you are an Architect (Plan & Build) as you value building long-term solutions beyond simple day-to-day execution. You start new projects breadth-first, solve the broad easy problems first and then dive into the details.
  You will also appreciate :
  🏥 health insurance
  🍽 lunch voucher thanks to Lunchr card (around 9e/day)
  🚊 refund of your public transport subscriptions up to 50%
  💪 to have an impact by building a product that helps thousands of teams and users around the world
  🚀 to move fast and learn in the challenging environment of a fast-growing startup
  🛋 to work remotely whenever you want to (+/-2h from Paris time zone)
  🏡 to enjoy our offices in the center of Lyon whenever you want to as well
  🍫 to gather with the entire GitBook's team to share lunches and sweet breaks as we love food
  ⚽ to (sometimes) practice sports with GitBook's team
  😎 to work with "the coolest team on earth" !
  🏄 to go on team off-sites twice a year (summer and winter)
  ✨What’s next ?
  
  1. First, you need to send us your application to express your interest and we will review it (of course we'll get back at you whatever the decision)
  2. As the next step, our Talent Manager will call you so the both of you will be able to ensure there is a correlation between GitBook's expectations, the role and your own expectations.
  3. Then you will have a call with the Hiring Partner to deep dive into day-to-day, on-the-job skills etc.
  4. We will give you a Use Case to work on so you'll have a better understanding of your potential day-to-day challenges at GitBook
  5. Afterwards, you will have the opportunity to discuss with one of GitBook's founders about our story, our vision and ambition, and ensuring there is a fit with our culture and core values.
  6. Finally, you will have the opportunity to meet with the entire team to determine if we would like to work together on a daily basis and share drink/lunches after work.
  Apply
- Senior Product Marketing Manager, IoT
  
  Twilio (Remote)
  
  product management IoT
  
  2 days ago
  Because you belong at Twilio
  
  The Who, What, Where and Why
  
  Twilio IoT is one of the fastest growing businesses at Twilio and as we embark on our next phase of growth, we are seeking a Sr. Product Marketing Manager, who can own positioning and shape our narrative in the market. As a senior member of the team, you will be responsible for understanding our products, customers, market alternatives, and the market trends to establish Twilio IoT’s differentiated leadership position. Reporting to the Head of Marketing for Twilio IoT, this is a critical position with an incredible opportunity to have an impact on Twilio's success.
  
  Who?
  
  Twilio is looking for a leader who lives the Twilio Magic and has a demonstrated track record of driving product success.
  
  You have:
  
  Understanding of the IoT stack, from embedded devices and connectivity to cloud services.
  
  Technical background with an engineering degree and/or product management experience.
  
  Experience gathering and analyzing customer insights, competitive intelligence and market trends.
  
  History of category creation, thought leadership and shaping the narrative in the market.
  
  Track record of partnering with product to develop product strategy and roadmap.
  
  Strong communication, story-telling, writing, content-creation and presentation skills with the ability to take the complex and make it simple.
  
  Experience presenting at the C- level to customers and prospects, as well as to analysts and the press.
  
  Experience leading product launches, from crafting pricing and messaging to managing the launch tactics.
  
  A data-driven mentality with strong analytical and research skills.
  
  A hands-on leadership experience, from strategic thinking and planning to project managing and executing, you can do it all.
  
  What?
  
  As a Sr. Product Marketing Manager, you will live the Twilio Magic values:
  
  BE AN OWNER: Own the Twilio IoT positioning and category creation.
  
  WRITE IT DOWN: Craft the story and narrative we want to tell in order to drive product preference and customer adoption and ensure it is reflected in all our communications, including website, case studies, whitepapers and sales pitches.
  
  DRAW THE OWL: Analyze the customer insights, market alternatives and work with product teams to define the product’s sustainable competitive advantages, positioning, and messaging.
  
  BE BOLD: Define the positioning and narrative that breaks through the clutter of noise and crystallizes why Twilio IoT is the superior choice. Evangelize and advocate the narrative in the market with customers, analysts and media.
  
  WEAR THE CUSTOMER’S SHOES: Gain a deep understanding of the customer buy team (both the business and technical buyers) and buying journey and effectively disseminate the lessons learnt into the product strategy, roadmap, messaging, content, and sales strategy.
  
  RUTHLESSLY PRIORITIZE: Be able to manage conflicting priorities from the various senior stakeholders and execute each committed program/initiative well.
  
  DON’T SETTLE: Be continuously testing and learning to improve how we position our portfolio and go to market better.
  
  Why?
  
  Twilio IoT is transforming the way companies connect and manage their IoT devices. We are empowering developers to build any IoT solution they can imagine on a scalable, trusted and flexible developer platform. The IoT team is one of the coolest and fastest growing Business Units within Twilio. The IoT Product Marketing team at Twilio is responsible for driving the market success of our IoT product line through world-class messaging and positioning, and storytelling that is rooted in deep customer and market insights.
  
  Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.
  
  Where?
  
  While working remote, you will still enjoy our incredible perks: monthly Kindle book reimbursement, monthly gym reimbursement, unlimited PTO, monthly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.
  
  About us:
  
  Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
  
  Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.
  Apply
- Senior Product Manager
  
  Unanet (US only)
  
  agile product management
  
  3 days ago
  Our team is looking for an experienced Product Manager who will act as an enabler in our journey towards realigning our customer experience around a feature-rich and open ERP platform.
  
  In collaboration with the Director of Product Management, this role will own the vision, definition and delivery of specific modules of our ERP solution and will be a key contributor in our overall product strategy. With over 2,000 customers and a robust partner network, your actions and contributions will have far-reaching impacts on our multi-product business.
  
  Your implementation strength will come from actively collaborating with your dedicated scrum team that is comprised of senior and tenured Unanet and Clearview engineers as well as experienced engineers that have built out advanced mobile and web applications in multiple other organizations.
  
  Who You Are
  
  You’re a passionate and experienced Product Manager who is great at understanding and evaluating customers and end user needs
  
  You’ve planned, brought to market and supported multi-functional Mobile/Web applications in production
  
  You’re hungry and humble, knowing that you can drive building out a best-in-class user experience and do it even better than you have previously
  
  You’re disciplined and organized so that you can capture product requirements for transitioning proof-of-concept ideas into production-ready features
  
  What You Get to Do
  
  Develop a deep understanding of user personas across our multi-product business and leverage that to be the sounding board for internal and external stakeholders and customers
  
  Collaborate and contribute to building out the product roadmap for all things ERP and work closely with a variety of stakeholders and cross-functional teams to execute the roadmap by planning and prioritizing objectively
  
  Become a Unanet go-to product expert; guide your team in troubleshooting production-escalation issues with your strong software and technical skills; train internal and external customers on new product integrations
  
  Set your engineering team up for success by collaborating closely with them in sprint activities, providing them with relevant user stories and guiding them in estimation
  
  Experience
  
  4+ years of software product management experience in an Agile environment
  
  Attitude that encourages collaboration, self-organization, accountability and a drive to deliver high-quality products
  
  Value collaborative teamwork analysis, design and execution of high-impact product, project, and process initiatives
  
  Ability to identify gaps, program risks and proactively address them
  
  Strong technical writing and visualization skills
  
  Strong execution and product delivery skills
  
  Ability to work under tight deadlines
  
  Experience with and ability to work and communicate cross-functionally and remotely
  
  Must be authorized for non-sponsored employment in the U.S.
  
  Bachelor's degree
  
  30 days - Understand & Contribute
  
  Understand Unanet from the lens of current product capabilities and what is expected to be delivered in the next 2 quarters of our roadmap
  
  Help clarify and realign those requirements by writing epics and user stories; refine them with your implementation team
  
  Assess the purpose and value of having a strategy centered around specific customer problems and use that knowledge to help understand the rest of the deliverables on our 2020 and 2021 roadmap
  
  Work with our Agile Coach, UX Lead and Tech and Team Lead to better understand your team’s nuances and capabilities
  
  60 days - Evaluate, Realign & Define
  
  Using the above mentioned framework, reach out to internal and external stakeholders to build relationships and help understand what direction we are going in and why
  
  Empowered by what you’ve learned, work with the Director of Product Management and UX Lead to question, redefine and revalidate the roadmap for the next three (3) quarters
  
  Working with your scrum team, further define and solidify those deliverables
  
  90 days - Execute & Evangelize
  
  Drive our Go-To-Market plan for respective deliverables
  
  Evangelize the roadmap, commit lighthouse customers and help define success metrics for adoption and engagement
  
  Be the guiding light (i.e., lead by example) for your scrum team as they execute on newly-defined deliverables for the next three quarters
  
  About Unanet
  
  With headquarters in Dulles, Virginia, Unanet serves more than 2,000 businesses with its ERP software solutions purpose-built for professional service organizations. Unanet's software helps project-driven organizations reliably plan, track and manage projects, people, and financials. Unanet's customer-centric culture means we strive to deliver insights with personal service.
  
  At Unanet you will work collaboratively with colleagues equally committed to achieving customers' expectations. We take pride in delivering more than technology, but also the extra support and service customers need.
  
  Selected as one of the 'Top Places to Work' three years running, Unanet's culture is collaborative, dedicated and energetic. We offer a competitive salary, health and life insurance benefits, and the potential for bonus.
  
  Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.
  Apply
- Lead Product Manager, Studio
  
  InVision
  
  saas design product management
  
  4 days ago
  InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.
  
  Our team is in search of a Lead Product Manager, Studio to power our screen design editor, InVision Studio.
  
  About the Team
  
  We’re looking for experts who can turn product ideas into reality and strategize to deliver a diverse suite of products for millions of customers, from the small to the behemoth. We’re excited by challenges of scale—both the number and size of customers—and a diverse set of products. If you’re looking for variety, we have it. We’re motivated to not only deliver the best products, but also to personally achieve. At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design creation, sharing, and collaboration experience magically frictionless. As the Lead Product Manager, you will partner with our engineering and design partners to set strategy, vision, and roadmaps for the team, balancing technical trade offs, customer requests, and market trends.
  
  What you’ll do
  
  You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing
  
  You’ll take on the role of a player-coach, balancing strategy and execution among your group
  
  You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality
  
  You’ll manage the roadmap for our product area, refining feature ideas and maintaining existing features to drive business goals
  
  You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”
  
  What you’ll bring
  
  You have 7+ years as a Product Manager or similar role
  
  Experience working within a Design Thinking, Design rich background ideal
  
  Experience with SaaS strongly preferred
  
  You have a successful track record of diving into big projects and managing them from start to finish
  
  You’ve managed or mentored a small team of product managers
  
  You take a metrics-driven approach to product development and growth
  
  You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
  
  You thrive in a variable and demanding startup environment
  
  About InVision:
  
  InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.
  
  The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.
  
  InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
  Apply
- Product Manager
  
  ConvertKit (US only)
  
  saas product management
  
  5 days ago
  We’re looking for a product expert to manage our product development and release process. You’ll work closely with our CEO, designers, and engineering team to build a great product that over 40,000 creators use to earn a living.
  
  Work closely with the engineering team to schedule work, plan and organize product backlogs, attend team stand up and retro meetings.
  
  Work with customer success to ensure documentation is in place for new features and the support team is ready to answer tickets.
  
  Assist the marketing team with product-focused marketing to get the most adoption and new accounts from each new feature.
  
  Use data in Amplitude to determine success of a feature and plan product changes to improve specific metrics (e.g. trial to paid conversion rates).
  
  Manage the beta process for new features before a full rollout.
  
  Requirements
  The right candidate should:
  
  Have extensive experience in product management at a SaaS company.
  
  Understand how to use metrics to determine the success of a release and make changes accordingly.
  
  Understand how to use great onboarding to drive more product engagement.
  
  Pay attention to details, enjoy schedules and roadmaps, and be very organized.
  
  Be a great writer to effectively communicate with the team and customers.
  
  Be autonomous, self-driven, and remote-disciplined to work effectively in a 100% remote company.
  
  Benefits
  3 weeks paid vacation, increasing to 4 weeks paid vacation after 1 year on the team
  $1,000 yearly vacation bonus for taking 5 consecutive days of vacation
  8 paid holidays
  2 weeks of sick leave per year, including mental health days
  Up to 6 weeks paid bereavement leave, medical leave and natural disaster leave after 6 months of employment, 2 weeks of each paid leave in your first 6 months
  Excellent medical, dental and vision benefits
  12 weeks paid parental leave for primary caregivers, 6 weeks paid parental leave for secondary caregivers, with flexible scheduling in your child’s first year
  52% of profits shared with the team
  $2,500 equipment allowance every 2 years
  401k with a 4% match
  Learning & Development budget of $200 per year
  Yearly conference credit - registration, travel and meals
  The team gathers twice a year for fantastic in-person team retreats
  How to Apply
  Please apply using this link or the 'Apply for this job' button below. The role will close on April 3rd.
  The salary range for this role is $85,000 - $130,000.
  ConvertKit is an equal opportunity employer. We value diversity in all of its forms and we hire the best person for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for.
  We encourage every person who is interested to apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Take the leap - you never know, you might just be the perfect person for one of our open roles, even if you don’t match 100% of the job description.
  About ConvertKit
  ConvertKit is on a mission to help creators earn $1B using our SaaS email marketing platform. We are 100% independent, 100% remote and are growing rapidly.
  We are proud to have built a product that our customers love, and we’re looking for people who have enthusiasm and belief in our mission, vision, and values to join our team.
  A few things that make ConvertKit interesting:
  We are a 100% remote team with the goal of a small efficient team.
  Bootstrapped, profitable, and growing quickly. We're #23 on the 2019 Inc. 5000 list of fastest growing companies
  We put a high emphasis on work/life balance, and we value and strive for 40 hour work weeks.
  Apply
- Senior Product Manager
  
  Gatsby
  
  product management metrics
  
  6 days ago
  Now Hiring: Senior Product Manager
  
  We are looking for a Senior Product Manager to define and execute the strategic vision for the Gatsby’s Cloud experience.
  
  About Gatsby
  
  Named as a Rising Star on the 2019 Forbes 100 Cloud List, Gatsby has quickly grown to be one of the biggest and most exciting open source projects on the web. It aims to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source.
  
  As a remote-first, community-focused team, Gatsby’s core values include transparency (we work in public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type.
  
  Details of this role:
  
  Type of work: Full time
  
  Location: Remote (preference for UTC-8 to UTC+0)
  
  Why we’re hiring
  
  Gatsby’s newest product, Gatsby Cloud, will address the high-demand for more robust features necessary for complex or large-scale sites. As product manager, you will helps set the strategic vision for the Gatsby Cloud experience. You will partner with both internal stakeholders such as engineers, designers, sales, marketing, as well as external stakeholders.
  
  Why this is interesting
  
  You will have the opportunity to shape the commercial side of the business, making the already wildly-popular open source framework shine through our hosted cloud product. We need to establish ourselves as the obvious best-of-breed platform for building, deploying, and maintaining Gatsby sites at any scale.
  
  What you’ll do on a day-to-day basis:
  
  Determine what gets built and delivered to customers. You’ll acquire, as quickly as possible, deep knowledge of the customer, of the data, of internal stakeholders, and of the market and industry. Your job is to see the forest and the trees clearly enough to identify the product paths through it.
  
  Work directly with engineers to build exceptional products. You will lead the product development process from roadmap development to building, testing, and launching products on time.
  
  Balance multiple personas. You’ll own product for a number of different personas that are using Gatsby (content creator & editors, other marketers, execs, agencies). You’ll have to balance their needs and priorities.
  
  Balance the business needs and technical constraints by navigating bottlenecks, providing escalation management, and anticipating trade-offs.
  
  Own competitive positioning for Gatsby Cloud. The Senior Product Manager owns feature development and documentation that makes a Gatsby stack the resounding preference in web building.
  
  Identify and break down complex business problems into smaller solvable pieces that can be clearly communicated to all stakeholders.
  
  Advocate for the customer by being a champion for the user experience and having deep customer empathy.
  
  Experience & Qualities
  
  You’ll need to hit the ground running, which means the following experience will be necessary.
  
  Launched products successfully as a PM in a startup environment. We’re iterating rapidly on a number of fronts, and tend to optimize for quickly getting product in the hands of users (and receiving feedback) over Platonic feature-completeness.
  
  Launched successful technical products. While you won’t be directly PM-ing the developer persona, a huge part of the Gatsby experience is the Gatsby CLI and suite of related tools (GraphQL, hot reloading environment, etc). A comfort with technical details is paramount — bonus points for specific knowledge about front-end development and/or CMSs.
  
  Great judgment. You will need to consistently manage tradeoffs and evaluate new ideas. These decisions often have a vast impact. As Amazon puts it, “leaders are right. A lot.”
  
  Write, speak, and think clearly. Gatsby is a distributed company and relies heavily on crisp and thorough writing. Your ability to get the right feedback and align the company will rely heavily on thoughtful synthesis of internal and external conversations and strategic planning into product documents, and clear communication to all stakeholders.
  
  Leverage metrics to focus on value. You have experience using data and metrics to back up assumptions and assertions of business value. You also leverage your strong analytical skills and ability to dive deep to develop a nuanced understanding of your product and customers, and to create effective strategies.
  
  Comfortable owning entire products. You will be managing Gatsby’s commercial product. As a product-driven company, a large proportion of whether we hit our annual revenue targets will be whether we’re able to ship enough value to our company.
  
  High level of curiosity. The web is an incredibly diverse place with a huge number of different communities. You’re fascinated to learn about the challenges, workflows, and hopes and dreams of a wide variety of people.
  
  Trustworthy. A great product manager is trusted deeply by the engineering team. Tech leads and engineering ICs feel comfortable DM-ing their product manager at any time when they run across product questions in their day-to-day work, because they can count on getting accurate, thoughtful, helpful context.
  
  The best parts of this job
  
  Your role will be key to making Gatsby the next way to build on the web—and a technology that enables the next billion internet users. ‘Nuff said.
  
  You will lead the production of one of the most highly-anticipated products in the web development space. Freelance developers and enterprise companies alike are eagerly awaiting the launch of Gatsby Cloud---and you will lead it.
  
  You will have an opportunity to play a huge leadership role in a high-profile, growing company. Next to the CEO, this is perhaps the most cross-functional role in the entire Gatsby organization. You’ll have the chance to influence the work of almost everyone in the company.
  
  You get to interact with an active, open, friendly community of developers that are really excited about building high-performance, fun-to-use websites. Their energy is often infectious, and you will leave conversations with them even more excited about Gatsby.
  
  The worst parts of this job
  
  Product and strategic direction can change. We’re building a whole new area of growth in an absolutely huge potential market. If we’re not changing directions relatively quickly, that would be surprising.
  
  You will need to ruthlessly prioritize your workflow. Because our user audience is so diverse, there’s a huge amount of potential things to do at any time. You’ll need to be comfortable with thoughtfully choosing where to focus and communicating that.
  
  Stakeholders are dispersed far and wide. The largest clustering of people in one place is 5 folks in our Berkeley office. We have a strong sense of identity and are very close, but if in-person interactions with a large number of people is important to you then this may not be a good fit.
  
  Benefits
  
  Unlimited vacation policy, with a minimum of 15 days paid vacation time
  
  Skip the commute with remote work
  
  Stock options in a fast-growing startup
  
  Amazing health, dental, and vision insurance for you and your family (US only)
  
  3 months of paid parental leave covering both adoption and foster placement
  
  Fly to cool locations 3x/year for company-wide meetups
  
  Gatsby Sabbatical: 4 weeks paid vacation after 4 years tenure
  
  Equal Opportunity Statement
  
  Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.
  
  Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.
  Apply
- Product Manager, Market Data - Cryptowatch
  
  Kraken
  
  crypto jira product management
  
  1 week ago
  About Kraken
  
  Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!
  
  About the Role
  
  Help us scale Cryptowatch, Kraken's professional charting and trading platform. Cryptowatch has grown organically from a tiny weekend project to a popular real-time cryptocurrency charting and trading platform which people rely on all over the world. We are seeking talented individuals to help us expand the product in new directions. There's rarely a boring day in crypto, and we're looking for people who want to be part of this exciting ecosystem!
  
  You will be in charge of the Cryptowatch Market Data pipeline. You will work with a team to expand a comprehensive data pipeline to dozens of venues, including both crypto exchanges and DEX’s, as well as other financial institutions. You will also be responsible for products which leverage this pipeline, specifically our Alerts system and market data screener interfaces.
  
  Your performance will be evaluated by the growth and success of our data pipeline, and the related products.
  
  You will report to the Senior Product Manager at Cryptowatch
  
  Responsibilities
  Work with a global, remote team of designers, engineers, and project managers to help deliver a best in class crypto trading platform
  Lead a culture of customer focus by communicating and building rapport with customers and being the voice of the customer throughout the product development process.
  Perform competitive analysis
  Develop product strategy and roadmap using input from customers, internal stakeholders, and competitive analysis
  Own and prioritize the product backlog including the creation of relevant documents (epics, stories, scope docs, etc)
  Monitor and report on the performance of the market data pipeline using KPIs
  Requirements
  Previous experience working with financial market data
  Familiarity with the crypto trading ecosystem
  Minimum 1 - 2 years experience in product management
  Excellent communication skills, both written and verbal
  Self-starter, with a passion for both learning and teaching
  Knowledge of project and workstream management tools such as Confluence and Jira
  Thrive in a fast paced environment, using your organizational skills to always keep team goals in focus
  Nice to Have
  Have previous experience using workstream management tools such as Confluence and Jira
  Have experience specifically trading crypto
  We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.
  
  Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.
  
  Learn more about us:
  Watch "Working at Kraken"
  Follow us on Twitter
  Catch up on our blog
  Follow us on LinkedIn
  Apply
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All others (48)
- Fiat Funding Specialist - The Americas
  
  Kraken
  
  security payment processing
  
  Today
  About Kraken
  Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!
  
  About the Role
  This is a fully remote role requiring English fluency. You must be willing to work evenings and weekends.
  We’re accepting applicants for our Client Engagement team, which provides first rate customer support to our users and also handles most aspects of payments operations. Our team is one of the best in the industry, and we’re looking for people who can make us better. Many of us work remotely, but we’re in touch with each other constantly. We collaborate to solve tough problems and meet regularly to stay up to date on what’s going on in the company and industry. We have a great community, and many of us have become close friends.
  
  Responsibilities
  Utilizing e-mail, live chat, and phone support to respond to 20 to 150 client requests regarding payments and other general questions on a daily basis
  Meet Service Level Agreements (SLA)
  Utilize Key Performance Indicators (KPI)
  Monitor technical issues
  Liaise with our partner banks and payment providers to ensure that clients’ transactions are processed quickly
  Strive to make your team’s work as efficient as possible by improving or creating processes, automating as much of your work as possible.
  Requirements
  Strong written English communication skills (other languages are helpful)
  Security and privacy focused
  Past experience in payment processing
  Ability to learn new software quickly
  High output -- metrics-based experience is good
  Able to make quick decisions autonomously
  Detail oriented
  Loves helping people
  Able to create excel formulas and execute simple scripts
  Technical background
  We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.
  
  Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.
  
  Learn more about us:
  Watch "Working at Kraken"
  Follow us on Twitter
  Catch up on our blog
  Follow us on LinkedIn
  Apply
- Professional Services Consultant
  
  Pagerduty
  
  javascript python IT
  
  2 days ago
  Together we’re building a company that will endure and products people will love for generations to come.
  
  We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.
  
  Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.
  
  Solve for what’s next—at PagerDuty.
  
  The PagerDuty Expert Services team is focused on enabling our customers to most effectively leverage our platform to achieve their business goals. We partner with our key customers to provide large scale onboarding; custom integrations, service modeling, and provision users, teams, services, schedules, and escalation policies.
  
  As the company introduces a new approach to services delivery in a rapidly growing startup, this role will be instrumental in developing the process and technologies to deliver amazing customer experiences. You will help establish methodologies and repeatable processes to deliver successful implementations, every time.
  
  About You
  You’ve got technical chops. You are a technologist first. You demonstrate a deep knowledge of IT monitoring tools or within DevOps, SRE or IT Operations. You run the implementation process from design to delivery. You partner with customers to help design and build integrations to provide awesome implementations.
  You are a problem solver. You identify potential roadblocks and provide thoughtful solutions. You are excellent at multi-tasking, are self-driven, and can work both independently and with a cross-functional team. You come up to speed quickly, love to learn, have a strong working style and impeccable attention to detail. You are comfortable running multiple simultaneous customer engagements and able to manage multiple threads within those engagements
  You are an excellent and compelling communicator. You can break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive. You have experience implementing technology solutions in the SaaS world and can articulate the solution to all levels in the customer organization
  You are an extraordinary partner – to sales, to product, to your team, to your customers. Depending on the situation, you play the part of project manager, architect, consultant, technical guru, product expert, leader, evangelist, and teacher, with a relentless commitment to outstanding customer service
  Ideal Qualifications
  5+ years of hands-on technical background with a primary emphasis on IT Operations / Professional Services delivery
  Demonstrated Python and Javascript experience, especially within an AWS Lambda and stand-alone automation, scripting and tooling context
  Demonstrated knowledge and ability to interact with common SaaS and traditional software APIs (REST, SOAP, WS), webhooks, etc. as part of scripting and tooling development, integration development, and ETL like activities.
  Knowledge of infrastructure as code and DevOps SRE toolchains (GitHub, Terraform, Chef, Artifactory, JFrog, Nomad, Consul, Vault)
  Ability to do advanced scripting (Python, Javascript, Go, Ruby, Perl) and fundamental knowledge of Linux.
  Experience with node.js, css, flexbox & bootstrap
  Hands-on technical background using AWS (EC2, Lambda, S3, RDS, API Gateway, DynamoDB, IAM)
  Deep technical knowledge with ITSM tools like ServiceNow, Jira, Remedy (ServiceNow Admin, ServiceNow Scripting, ServiceNow GScript/Rhino, Studio)
  Understanding of monitoring systems (DataDog, Dynatrace, Nagios, New Relic, Splunk, Zabbix)
  You know and understand our space (or you’re already a fan of our product!).
  Be prepared to give us a demo and show us what you've got!
  Please note: this position may be either remote or based in our Atlanta offices. The role will involve 25-50% travel
  
  PagerDuty offers:
  Competitive salaries and company equity
  Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
  401K with 1% match
  Pre-tax commuter benefits, FSA, cell phone allowance and more!
  Generous parental leave
  Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave
  Paid employee Volunteer Time - 20 hours per year
  Monthly company wide hack days
  
  PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
  
  PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
  
  Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.
  
  PagerDuty uses the E-Verify employment verification program.
  
  To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
  Apply
- DevOps Technical Project Manager
  
  Kraken
  
  jira technical project manager
  
  3 days ago
  About Kraken
  
  Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!
  
  About the Role
  
  This role is fully remote, North American time zones preferred
  
  If you thrive in a challenging, fun and fast-paced environment, the Devops Technical Project Manager at Kraken is for you! As a Devops Technical Project Manager you will lead our efforts in implementing security strategy. You will hit the ground running, help design our roadmap and deliver mission critical projects.
  
  We are looking for a dynamic and innovative self-starter with the ability to imagine and build a best-in-class IT/Security organization and a world-class culture.
  
  Job Duites
  Work with the various sub-functions to drive and deliver mission critical projects.
  Work with the Security Strategy function to understand prioritization and quarterly goals.
  Produce dashboards, roadmaps, plans and documentation to support project efforts, communicate status and manage stakeholder expectations.
  Schedule and run standup meetings, identifying action items and addressing blockers to keep projects on track.
  Improve process inputs, streamline workflows and project management tools.
  Own non-technical aspects including coordination, documentation, and process improvement.
  Experience
  Minimum of 3+ years experience working as a technical project manager or similar role. Background in FinTech or Proprietary Trading a plus.
  Working knowledge of project and work stream management tools such as Jira, Trello, Wrike, and Confluence.
  Tenacious, self starter who thrives in understanding the details of complex, cross-functional projects and can effectively distill into actionable project plans.
  Superb organizational skills and an analytical view on maximizing productivity, with a focus on value and not getting caught up on process.
  Excellent communication skills, both written and verbal, and eager to ask questions and understand business and product objectives.
  Resilient determination to push projects through to completion, regardless of how often priorities and deadlines may shift in a dynamic environment and rapidly growing industry.
  Inherently curious about how things work and the ability to self-educate when necessary.
  Have strong interest in, or basic knowledge of blockchain technology and cryptocurrency.
  We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.
  
  Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.
  
  Learn more about us:
  Watch "Working at Kraken"
  Follow us on Twitter
  Catch up on our blog
  Follow us on LinkedIn
  Apply
- Data Analyst for Product Growth
  
  CircleCI (North America)
  
  python sql analytics
  
  4 days ago
  As a Data Analyst for Product Growth, you will
  
  Lead all things data for a growth team in our Product organization
  
  Identify the drivers of activation, monetization, and engagement
  
  Analyze large, rich data sets
  
  Improve our product which helps 100,000+ developers build and deliver software faster
  
  About Product Growth Analytics at CircleCI
  
  You will be a member of CircleCI's data science and analytics team reporting to our director. The data science and analytics team is focused on improving our product experience and building a data-driven product culture.
  
  You will be embedded into CircleCI's growth practice. The growth practice is four teams spanning Product and Engineering. Each growth team is led by a product manager and supported by an analytics lead (that’s you!).
  
  Growth teams deliver measurable improvements to our product experience. To do so, they collaborate across CircleCI’s entire organization, including product, design, and marketing as well as application and data engineering.
  
  What you’ll do:
  
  Be a brilliant analyst: Turn business problems into research plans. Leverage data from the data lake, data warehouse, third parties, and source systems. Work confidently with clean and messy data. Aggregate, clean, and explore. Soundly use statistics and probability. Tell compelling stories. Build impactful visualizations. Present insights to peers and executives. Drive action and outcomes. Turn repetitive analyses into dashboards.
  
  Lead analytics for a product team: Partner with product managers. Brainstorm ideas, experiments, hypotheses, and roadmaps. Collaborate to fully understand context, needs, vision, and outcomes. Ask smart questions. Set team goals. Define, document, monitor and forecast KPI. Perform root cause analyses on key metrics. Define requirements for developers to improve data instrumentation.
  
  Understand our product and customers: Analyze product features, journeys, and life cycles. Drive conversion, engagement, and efficiency across our funnel. Focus on activation, monetization, engagement, and retention. Identify customer characteristics and behaviors. Improve segmenting and cohorting.
  
  Leverage a growth toolkit: Define the models, paths, and loops of growth. Identify and prioritize opportunities for incremental improvements. Work in cycles of build, measure, and learn. Define, implement, and interpret A/B tests and other experiments. Educate stakeholders on statistical validity.
  
  Build a growth practice: Scale success. Celebrate fast failure. Mature from one-off tactics to repeatable processes. Define best practices. Embrace not just quantitative, but qualitative; not just analytics, but creative thinking. Define requirements for data engineering to improve data, automation and analytics capabilities.
  
  What we're looking for:
  
  Three years of analytics experience: At least three years of analytics experience. Prior experience in an analytics role specifically focused on product or growth is highly preferred
  
  Experience at a high-growth company: Analytics experience with high-growth businesses. Ideally, those with well-defined, product-enabled funnels and complex, high-volume customer flows.
  
  Technical education: A bachelor’s degree in a technical or quantitative field (e.g., Statistics, Mathematics, Computer Science, Engineering, Economics, or Finance).
  
  Proficiency across analytics tools: Deep experience with analytical SQL queries (e.g., inner/left/right joins, CTEs, and window functions). Some experience with scripting within a notebook environment, preferably using Python, Pandas and Jupyter. A desire to grow your modeling, machine-learning, and data-science skills. Familiarity with basic statistics (e.g., distributions, experiments, significance testing, and linear regression). Experience with a major analytics/visualization platform (e.g., Tableau or Looker).
  
  Proficiency across growth tools: Productive with growth tools. Specifically a product or events analytics platform (e.g., Google Analytics, Amplitude or Segment) and an AB testing tool (e.g., Optimizely or VWO).
  
  Right soft skills: Passion for data, discovery, and problem-solving. Curious; confident; open to questioning assumptions and being questioned. Effective communicator across technical and business audiences. Able to manage stakeholder expectations and work with hands-on executives. Entrepreneurial; fast-moving; able to balance vision and execution; and not easily discouraged. Instinct for value, and focused on the incremental.
  
  You can work remotely anywhere in North America. You also have the option to work out of our San Francisco, Denver, Boston or Toronto offices. CircleCI is a distributed company with team members across 50+ cities and 13 countries.
  
  How to apply
  
  If you’re interested in joining the team at CircleCI, please send a resumé and a cover letter if you’d like to let us know describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (GitHub, Twitter, Stack, etc.) we would love to hear about it.
  
  We know there’s no such thing as a “perfect" candidate. We’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.
  
  About CircleCI
  
  CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster.
  
  Founded in 2011 and headquartered in San Francisco with a global remote workforce, CircleCI is venture-backed by Scale Venture Partners, Threshold Ventures (formerly DFJ), Baseline Ventures, Top Tier Capital, Industry Ventures, Heavybit, Harrison Metal Capital, Owl Rock Capital Partners, and NextEquity Partners.
  
  CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
  Apply
- Human (Resources) Wrangler
  
  Automattic
  
  wordpress hr
  
  5 days ago
  Human (Resources) Wrangler
  
  Would you like to take part in building the future of our distributed workforce? Are you located somewhere outside of the United States, preferably in a UTC + time zone? Automattic is a place like no other: our fast-growing team of 800+ works from home (or any other location they choose), in one of 65+ countries, to democratize publishing and make the web a better place. Check out our Work With Us page for more info on how we work, our development process, and benefits.
  
  The Human League (externally known as HR) team’s goal is to ensure our company is the best place Automatticians have ever worked, making each person feel welcomed, included, valued, and respected. We are looking for a Human (Resources) Wrangler to join our team and help scale our distributed model as we grow.
  
  Some of your responsibilities will include managing global compensation, administering benefits programs, analyzing employee engagement data, developing learning opportunities and programs, being a strategic partner to Automatticians, and promoting labor relations.
  
  Do you have:
  
  Experience with a lean, fast-growing, fast-paced software, internet, or creative startup?
  
  An insatiable curiosity for new technology, gadgets, and streamlined processes?
  
  Experience using WordPress?
  
  Experience working with remote team members?
  
  Experience implementing multinational compensation and benefits programs?
  
  Experience supporting team leads and team members through all aspects of employment (onboarding, coaching others, brainstorming solutions, managing performance improvement plans)?
  
  6+ years of HRBP (Human Resources Business Partner) experience?
  
  A passion for elegant, simple, automated solutions that keep operations running smoothly?
  
  Exceptional verbal and written communication skills in English?
  
  An ability to see opportunities to make the work environment better and the initiative to move forward with action?
  
  Priority given to applicants outside of the United States. We are looking to expand our team and aim to reflect the diversity of Automatticians currently working with us.
  
  At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. If your prior experience is within an HR specialty (i.e. Benefits, Compensation, Labor Relations) apply!
  
  Diversity & Inclusion at Automattic
  
  We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.
  
  How to Apply
  
  Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.
  
  Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.
  
  If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.
  
  To increase your chances of standing out, please answer the following questions in your application:
  
  In one paragraph, describe your philosophy of HR, specifically addressing the balance between an HR employee’s responsibility to represent the company and the responsibility to advocate for team members.
  
  What’s your favorite HR tool and why?
  
  What’s the most compelling HR-related book you’ve read? Why?
  
  Tell us about an interesting HR situation you were involved in. What made it interesting to you? If the situation was an issue, how was it resolved?
  
  We look forward to hearing from you!
  
  ← Work With Us
  
  ← Work With Us
  
  All Jobs Require
  
  Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
  
  Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
  
  Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
  
  Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
  Apply
- Technical Project Manager
  
  Shogun (North America)
  
  project management jira
  
  6 days ago
  We Are…
  
  Shogun, and we're on a mission to help people create the best eCommerce experiences in the world.
  
  We were in the Winter 2018 batch of Y-Combinator, we just raised a Series A investment, we have over 10,000 active paying clients, and we're preparing to launch a new product in 2020 (you can read more in Tech Crunch).
  
  Our teams are fully distributed and global (check out our team page)! We have no office, so we are looking for team members that are comfortable with and motivated by the opportunity to work remotely.
  
  You Are…
  
  A Technical Project Manager with a desire to play a key role in a project implementation team and a background in overseeing of all aspects of projects. In this role, you will be working closely with the CTO and Product team setting deadlines, assigning responsibilities and monitoring the progress of projects.
  
  This role is an opportunity to work both autonomously as a virtual employee and collaboratively with a global team, all while using cutting-edge technologies in a fast-paced environment.
  
  Responsibilities
  
  Collaborate with engineering teams to design, scope, and shepherd features.
  
  Research and evaluate specs, project scope, project schedule, in order to keep the project plan accurate, updated, reflective of project changes and facilitate customer acceptance.
  
  Conduct kick-off meeting and technical meetings with all key stakeholders in order to announce the start of the project and review the overall project plan, progress, questions and gain consensus.
  
  Guide and manage the usage of agile methodologies to simplify project delivery.
  
  Create functional specs, project / release plans, and roadmaps.
  
  Assign and oversee the daily tasks of technical personnel to ensure we're working toward established milestones
  
  Help influence peers / managers and build consensus while dealing with ambiguity.
  
  Build mutual trust and encourages respect and cooperation among team members
  
  Basic Qualifications
  
  2+ years of experience in Technical Project Management.
  
  1+ year with technical project management software such as Jira, Clubhouse and similar.
  
  Working experience managing and developing high-performing, inclusive, and mission-driven teams.
  
  Proven background in engineering Project Management processes, strategies, and methods.
  
  Taking on large, complex problems and breaking them into manageable pieces.
  
  Preferred Qualifications
  
  Computer Science degree or equivalent experience or coursework
  
  Clear and precise written and interpersonal communication skills.
  
  Effective time management and organizational skills, especially when navigating and solving ambiguous, complex problems.
  
  We Offer
  
  Competitive salary
  
  Benefits (vary by location)
  
  A highly skilled and dedicated team that is fun to work with.
  
  Remote work – We are a fully distributed team that works from anywhere with good internet.
  
  Occasionally, we hire on a full time contractor basis to begin with. Team members enjoy the same opportunities for great compensation, full time positions, equity, and consideration, regardless of location.
  
  Our Values
  
  Work in the open: Operate with high integrity and choose what's right over what's easy. Be transparent as a company and with each other.
  
  People are People: Treat yourself, colleagues, and customers with dignity, empathy, and respect. Start from a presumption of positive intent.
  
  Win and grow together: Strive to be the best, individually and as a team. Support and encourage each other. Seek opportunities for growth.
  
  Shogun supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class
  Apply
- Product & Privacy Counsel
  
  Mozilla (US only)
  
  in-house attorney privacy laws
  
  1 week ago
  Why Mozilla?
  
  A lot of companies say they’re “mission-driven.” Our outstanding corporate structure guarantees that every decision we make upholds our mission: to make sure the internet stays available, safe, and welcoming to everyone. Beholden to neither shareholders nor investors, Mozilla Corporation is wholly owned by the not-for-profit Mozilla Foundation.
  
  Along with 20,000+ volunteer contributors and collaborators all over the world, Mozilla Corporation’s staff designs, builds, and distributes software that allows people to enjoy the internet on their own terms. Our flagship product — the Firefox browser — has expanded into a family of products that protects users and alerts them of risks. Mozilla’s Emerging Technologies group incubated and sponsors Rust — Stack Overflow’s “most loved programming language” for the last four years — and is building safe, private versions of virtual reality, internet of things, and voice recognition.
  
  The Role
  
  We're looking for a lawyer seeking a fun and rewarding challenge! We are a company with a public mission dedicated to encouraging the value of the internet as a global public resource, through a wide variety of products, including the Firefox web browser. This role will work alongside our Legal, Trust & Security, and Policy teams to advise on new technologies with an eye towards meaningful privacy implementation and reform. You’ll get to do a little bit of everything: from advising our internal engineering and product teams, working with our marketing team in promoting our products, and helping to guide Mozilla’s privacy practices.
  
  Responsibilities:
  
  In your role, you will:
  
  Provide practical legal advice through the product lifecycle across technologies including speech, browsers, virtual reality, subscriptions, and more.
  
  Identify risks and work cross-collaboratively with teams to propose and implement creative and practical solutions.
  
  Draft, revise, and maintain consumer and developer legal terms, privacy policies, and privacy trainings.
  
  Engage across Mozilla with engineering, marketing, product management, business development, PR, community leaders, developers, and marketing on product related legal and privacy matters.
  
  Minimum qualifications:
  
  J.D. degree and membership in a state bar with good standing
  
  2-5 years as an in-house attorney
  
  Substantial experience with privacy laws and application
  
  Preferred qualifications
  
  High proficiency in internet technologies and software development
  
  About Mozilla
  
  Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help build more opportunity and innovation for everyone online.
  
  We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender (with or without sexual conduct), gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. We will provide reasonable accommodation to an employee or job applicant with a disability.
  
  Group: D
  
  #LI-LS1
  Apply
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