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    • Maze is a user testing and usability research platform that turns prototypes into actionable insights from real users, bringing confidence to the design process.

      We're official partners with the world's best design companies: InVision, Figma, Sketch, Marvel, and Adobe! More than 20,000 designers and product managers from companies like Salesforce, Microsoft, and IBM are using Maze to power up their user testing process.

      We believe that products should be tested at the design phase, and we empower product teams with data to remove all guesswork from building digital products. We're a fully remote company working from all over the world, backed by some of the world's top VCs. We love traveling, telling great jokes (read: puns with the word "maze" in it), and terrible drawings. Come join us!


      The job

      You will work on all aspects of our current product, which includes: 

      - Our user-research platform, with all the challenges associated with complex data-visualisation & analytics dashboard.

      - Our tester’s hiring platform, where you’ll work with us on building a complete marketplace from scratch.

      - Prototyping tool integrations, or you’ll be able to work directly with the development teams of InVision, Marvel, Adobe, Figma and more.

      - Our automated reporting platform, where you'll work on a comprehensive document for the whole product team to collaborate on.


      As part of the Maze team, here’s what you’ll do:

      - Architect and develop highly scalable web applications

      - Work closely with our designer and engineers to design, build, and ship new features from scratch

      - Evaluate and improve the performance, durability, and security of applications in production

      - Take ownership for your tasks and see features through from start to finish

      - Help teammates improve when reviewing their work and appreciate feedback when they reciprocate


      Requirements:

      - Perfectly fluent in English

      - Javascript & ReactJS expert

      - GraphQL / nodeJS knowledge

      - Functional programming evangelist

      - Able to write maintainable and scalable code

      - Write tests & always improve your work environment

      - Enjoy working remotely


      Bonus points:

      - Interest for UX & UI design

      - Experience doing data-visualisation & canvas

      - Experience with deployment automation tools

      - A good dose of ambition, as well as a great sense of humor


      How to Apply:

      We receive a lot of applications so try to submit something that will grab our attention! It’s important for us to see your understanding of our product so make sure that:

      1) you've done some research on Maze and signed up to try the product;

      2) you include a well-structured and concise message with your application explaining why you find Maze interesting and why you'd be a good fit. Show off a little :).

    • Who we are

      tldr; We build software for Airbnbs to rent themselves.

      What we do

      Our mission is to democratise access to state of the art technology for short-term rental hosts. We want to facilitate a future where hosting short-term rentals is at least as easy as managing long-term rentals.

      Today, we do this by helping Airbnb and HomeAway hosts deliver a great and personal guest experience automatically, though native platform integrations, machine-learning and robust software.

      Our team

      We are a small, but impactful team of 15 people, working all over Europe and North America. Our team is fully remote and distributed. We embrace the fact that your best environment is wherever you - personally - feel the most productive and comfortable for day-to-day work.

      We organize frequent meetups and retreats for the team to physically meet throughout the year. The last trips were to Lisbon, Prague, Paris, Tenerife and Brussels.

      Our company

      Our company is bootstrapped (no third-party investor) and profitable, with a solo founder (@Pierre-Camille Hamana) who built the first version of the product. We are interested in building a great, growing and sound business. We help our customers manage more than 130,000 properties in 120 countries.

      How we recruit

      Amongst our core values are transparency and humility. To help you find out more about Smartbnb, we are releasing an "Applicant Handbook" (on Notion ❤️):

      http://bit.ly/ApplicantHandbook

      What stage are we at in customer support
      • Mid 2018: We started offering customer support across both European and North America.
      • Mid 2019: We completed a full redesign of the web application, with a built-in onboarding magic 🧙‍♀️
      • Now: We are starting to implement account management and onboarding services.
      • We are preparing to dedicate more resources on customer education while focusing on having a proactive customer success approach.

      We are ambitious and take on big challenges together. 🚀 Our customers love the product, provide valuable feedback, and trust us to rapidly help them solve their problems.

      Who you are

      You are a fantastic human seeking to build something amazing with other fantastic humans!

      What you will be working on
      • Onboard customers on our product throughout the entire user cycle with live chat and email.
      • Investigate and troubleshoot issues (with the support of the engineering team and our tooling).
      • Create content to educate customers (product tours, videos, documentation, FAQ).
      • Document our internal processes to maintain a high-quality operation in spite of a fast iteration.
      • Create and manage projects focused on activation, retention, upgrades, and customer satisfaction.
      What you will unlock
      • Growth! And leading business initiatives to achieve it.
      • Fantastic user reviews when we give them more of their life back.
      • Team kudos. 🎉
      Why you will succeed
      • You will be on the front-line with customers and keep close ties with the product team.
      • You can accommodate with a flat organizational structure where the initiative relies a lot on you.
      How we will grow together
      • Level-up 🍄 the support of our customers through daily, compounding improvements.
      • Exposure to a product-fanatical team's iterations of features and the company itself.
      • You will receive (and provide!) "ticket" reviews between peers
      • You will be challenged, and you learn how to rise to the occasion. 💪
      What you'll need to bring with you

      If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you.

      • Caring about the impact your work has on your team and the company.
      • Hands-on experience working in B2B Saas.
      • Attention to detail and eagerness for constant improvement.
      • Everything else is a lovely bonus that we're excited to hear about!
      • Very special kudos if you are an Airbnb host or have been working with a short-term rentals business.
      What we offer

      For us, the company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

      • 🤗 A supportive and caring team environment.
      • 💎 Competitive salary.
      • 🏖 Ample - and encouraged - paid leave.
      • 👼 Maternity and paternity leave.
      • 🔩 All the resources and tools that you need to succeed, including budget for personal development.
    • Wallaroo Labs is working on a huge idea, and this is a phenomenal opportunity for a person who enjoys challenges. We’re exploring new, emerging use cases involving vast amounts of real-time data, such as in automotive IoT, transportation, and ad tech. Our mission is to help firms exploit this data very quickly to create business opportunities, reduce costs, and enhance safety and security. We’re building next-generation tools like Wallaroo, a highly efficient stream-processing engine, to power applications that run on petabytes of daily data and that expose the limits of traditional big data solutions. We believe this is a $10B+ market opportunity and we aim to take a good chunk of it.

      We’re a seed-stage company that’s raised $6M from some of the best enterprise software investors in NYC, and we’re looking for ambitious people to grow our team and our business, enhance our culture and contribute great ideas.

      The Position

      We don't have a specific candidate in mind for this position. We believe in hiring strong engineers and letting them apply their unique skills and experiences to make our team and product better. That said, there are a few must-have requirements that are needed to do well in our environment. Beyond those, we are looking for candidates who have skills that draw from our "nice to have qualifications" list.

      Requirements:

      • Self-motivated and able to work independently
      • Prior experience building high-volume data processing applications
      • Good at async communication (key for working as part of the engineering team)
      • Experience developing on *Nix system (shell, scripts, tools, etc)
      • Experience using a modern version control system (git, mercurial)
      • Ability to get up to speed with new languages quickly
      • Desire to help those around you grow and learn from you
      • A self-guided learner with the ability to pick up new skills quickly
      • Excellent written and verbal skills
      • Ability to work collaboratively with others
      • Thrive in an environment where the long-term goal remains stable but day-to-day needs may change quickly

      Nice to Have Qualifications:

      • Experience running production systems
      • Prior experience working with customers either external or business-oriented
      • Experience working with/designing/building distributed systems
      • Experience developing multi-threaded programs
      • Experience using a "strongly typed" language
      • Experience analyzing system performance
      • Experience developing for AWS or other cloud systems
      • Excellent teaching skills
      • Strong algorithmic and mathematical skills
      • Familiarity with open-source streaming data and message queuing technologies

      Wallaroo Labs - Engineering Values


      Distributed First

      We are a fully distributed team with a base of operations in NYC and engineers ranging from California to the Netherlands. Our processes are always distributed first, with an emphasis on effective asynchronous communication.

      Communication

      One of our mottos is: “If it wasn’t communicated, it didn’t happen.” Communication is always crucial to effective collaboration, but in a distributed setting it becomes even more important. Email, text chat, and documentation are important tools to communicate across time zones and geography. Voice and video conferences bring us together despite working in different countries. We bring up concerns early, and share objectives, context and work progress in public. We value clarity and making assumptions explicit.

      Learning

      We value a commitment to learning, and see the ability to quickly get up to speed on new languages, technologies, and ideas as just as important as specialized knowledge, if not more. We stress a growth mindset, and know that listening can take effort but is crucial to understanding.

      Self-motivation and accountability

      Our engineers excel at working independently and flexibly collaborating with the right people for the job. We proactively get involved when help is needed.

      Respect and openness

      We know that we’re working with human beings with their own lives, concerns, and perspectives. We strive for charitable interpretation and empathy. We value constructive disagreement and challenging assumptions, but only when this is done with respect. We realize that even if you are an expert in some area, you can still learn from the fresh perspectives of novices, which means humility is not only reasonable, but essential to overcoming blind spots.

      The right tool for the job

      We know that in software engineering, there are no silver bullets. No language, framework, tool, or process is “The One, True Way”. We look for the right tool for the job, and depending on the circumstances, this may or may not be Wallaroo!

      Adaptability

      Our engineers have to be ready to adapt to changing circumstances and temporarily take on roles that might be a bit outside their job description. We value comfort with uncertainty and an openness to experimentation.

      Everyone a Teacher

      In a smaller startup, we need everyone to be a generalist to some degree. That’s part of the reason we value sharing knowledge, skills, and perspectives so much. Our engineers are eager to keep learning, but they’re also eager to teach their colleagues what they know, and to experiment with more effective ways to make this kind of information readily available.


      We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    • Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 34 people distributed all over the world.


      We’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: a suite of WordPress plugins for WooCommerce, and Jilt, an email marketing platform built for eCommerce.


      You’ll be the first point of contact for hundreds of thousands of eCommerce stores, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything. 


      You should be...

      • Excited to be on the customer’s team -- you’ll need to understand and empathize with their problems before you start fixing things

      • A self-starter, capable of working independently 

      • Dedicated to constant experimentation & learning

      • Familiar with HTML, CSS and JavaScript


      Bonus points if you also have…

      • Experience with WordPress

      • Experience with WooCommerce (or other eCommerce platforms)

      • Experience supporting SaaS products

      • Experience writing and maintaining documentation

      • Native-level fluency in a language other than English (We love being able to support customers in their native language!)


      You’ll be responsible for…

      • Assisting customers by troubleshooting technical problems and escalating as needed

      • Answering pre-sales questions and other feedback from customers

      • Documenting and optimizing our support process to improve customer satisfaction

      • Writing technical documentation and other content so customers can help themselves

      • Helping our product, engineering, and marketing teams identify areas where we can improve the customer experience

      • Monitoring social media and forums where customers may have questions or issues with our products and get them the help they need


      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do

      • Competitive salary

      • Annual company retreats (read about our last adventure in Scotland!)

      • Fantastic benefits: 28 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!

      • Transparent culture (check out our team wiki)


      Curious to learn more? Read our full position overview and apply here. We're excited to meet you! Applications accepted through March 13th.



      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

    • 2 days ago

      Nathan James is looking for a Digital Marketing Specialist to join our team and support the sales organization through the strategic and data-driven acquisition of qualified traffic.

      We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn’t dreadful 

      ABOUT THE ROLE:

      This role reports to the Director of Digital Marketing and is responsible for the execution of our paid media and customer acquisition strategy. You will be running advertising campaigns on Amazon, Wayfair, Pinterest, Facebook, Instagram, and Google. You will build and manage campaigns; perform keyword, audience, and conversion rate analysis in order to optimize our budgets, bids, ad placements, ad unit types, and CPC’s; you will report monthly on performance relative to stated KPI’s, and your ultimate goal is to grow sales and lower customer acquisition costs. 

      This role requires 2-3 years of experience buying media and running paid traffic for an Ecommerce retailer, a brand or a digital marketing agency. Additionally, you must have recent experience running ads on Amazon’s platform, preferably from the Vendor side (AMS). It is recommended, but not required, that you have previous experience building and running paid campaigns on Facebook and Google. 

      While this role is an Individual Contributor role, Nathan James is growing 300% YoY and with that comes growth opportunities within the Digital Marketing Team as we turn on new sales channels and take on new retail customer accounts. 

      ABOUT YOU: 

      We are looking for a sharp and intellectually curious candidate with an analytical mind who loves everything about paid media and acquiring customers. We are looking for a go-getter who doesn’t settle, isn’t afraid to try new things and wants to win every day. You are savvy when it comes to web-based technologies, you are organized and understand how to prioritize your work and your time.  

      Nathan James is a remote company with employees located around the World. While you have the freedom to work remotely and control your daily schedule, with that, comes a level of maturity, internal awareness and self-driven motivation that is required to be successful in a remote environment. While it is not required to have previous remote work experience, it will be a criterion for consideration. 

      You will have a minimum of 2-3 years of experience in an SEM or related paid media / customer acquisition position. You may have a degree or you might not. That’s not what we’re looking for. We care about what you can do and how you do it. 

      BENEFITS & PERKS:

      Our benefits are all aimed at supporting a life well lived, both at work and away from work.

      We’re all about reasonable working hours, sharing, ample vacation time, wellness, education, comfort, and giving back. See our benefits and perks here

      HOW TO APPLY:

      Please submit an application here that speaks directly to this position here .

      There are no right answers or cookie-cutter expectations. A cover letter is not required, but those that clearly demonstrate how Nathan James would be a great fit for you and how you would be a great fit for us will be given full attention and are highly appreciated. 

      We’re accepting applications until 2/28/2020 00:00:00 UTC. 

      Next: We expect to take three to five days to review all applications. 

      You’ll hear from us by 2/29/2020 about advancement to a work sample. You will first be given a small work sample that validates your capabilities with the relevant role requirements and provides you some insight into the type of problems you will be working on. Then on to an interview. Our interviews are one hour to 1.5 hours all remote by Whereby video chat (no software needed), with your future colleagues, on your schedule.  

      We aim to make an offer by 3/13/2020 at the latest with a start date in late March.

      We appreciate your consideration in having Nathan James be part of your career. Our open conversation starts with this post. We look forward to hearing from you.

    • 2 days ago

      My name is Keith Corso and I started BusRight in an effort to create safe and efficient school bus systems. Over the past 3 months, we have signed on the 9th largest bus company in the US, hired 3 rockstar remote developers, and closed our pre-seed financing round.

      We are looking to hire an iOS engineer who has experience with Swift & the latest iOS and watchOS APIs. We are open to chatting about full time and part-time opportunities regarding this position – we are flexible!

      Looking forward to hearing from you,

      Keith Corso - [email protected]

    • 3 days ago
      Rev is only looking to hire French Speaking applicants for now! 

      • Here is the job description, in French: 🇫🇷🥖

      • Nous recherchons des développeurs full-stack ou front-end avec au moins cinq ans d'expérience.
      • Notre équipe est remote-first.
      • Nous recherchons des développeurs qui sont pragmatiques et qui ont de l'empathie pour leurs utilisateurs (les comptables et leurs clients) avant tout.
      • Nous recherchons des développeurs qui parlent français et qui sont en mesure de comprendre les grands principes du système comptable français.
    • 1 week ago

      CVEDIA is a funded AI company that develops deep learning solutions for some of the largest organisations on the planet. We develop and license solutions for computer vision systems. CVEDIA is seeking an ambitious and intelligent Account Executive to contribute to our growth. This position will be responsible for developing new business across verticals including ADAS/AD, Agricultural, Industrial and Infrastructure.

      In this role, you will have the opportunity of working in a team of exceptionally talented and driven individuals who are all making a massive impact on our business. There is no micromanaging or babysitting at CVEDIA, everyone here drives their own ideas all the way from start to finish, everyone is given an equal opportunity to flourish and see the fruits of their labour.

      Responsibilities Include

      • Effectively building and managing a pipeline of 30 to 50 active opportunities
      • Closing of client contracts ranging in size from $50k to $1 Million a year in ARR
      • Collaborating with internal stakeholders and customers to recognize and develop new market opportunities
      • Exploring creative licensing opportunities and championing their success
      • Accurate forecasting of pipeline and consistent delivery of quota
      • Maintaining a high level of attention to detail and precision in communication

      Key Qualifications Include

      • Proof of meeting and exceeding sales goals
      • Ability to deliver presentations and speak to technical capabilities of the solution
      • Passion for working in a fully virtually distributed remote startup environment
      • Enthusiasm to contribute to a rapidly growing and innovative company culture
      • Intelligence and ability to quickly establish credibility with a technical buyer

      What We Offer

      • Fully distributed team, located in 19 countries
      • 4 weeks paid holiday per year
      • Yearly team meetup - this year we went to Portugal!
      • Anti-discriminatory company culture - we won’t discount you for things like needing to pick your kids up from school, your age, your ethnicity, or your gender
      • An excited, communicative, and helpful team - we keep our work environment positive, but we also place importance on honesty

      Our Values

      1. Passion - We need both energy and passion to develop cutting edge AI. To succeed at CVEDIA, you’ll need to have a strong investment in both your career and the role of AI in the future of the planet.

      2. Commitment - CVEDIA has the opposite of a "quick-n-dirty" mentality. Every aspect of our technology has been meticulously built, and is always the product of very hard work.

      3. Autonomy - Carrying confidence in the work we do individually is required to work at the pace that we do as a team. Academic research, tutorials, and even creating our own solutions with the tools we have are all on the board during a regular day's work.

      4. Joy - It's one of our greatest strengths to bring joy and excitement into our workplace. We carry this energy into meetings, project planning, and our dedication to our work, and focus on work that feels meaningful.

      5. Communication - Honest discussions are imperative to the flow of work and ideas. Team members need to be able to effectively communicate complex ideas to those who don’t work in their field. It's a regular occurrence to spontaneously discuss plans and ideas with any team member on the fly, including our CEO or CTO. Each team member is respected equally and acts as a valuable contributor.



      How to Apply

      • Please state in the subject the job position you are applying for
      • Please mention your city and country of residence in your application
      • English applications only - a professional speaking and writing command of English is required for this role
      • Due to time zone difficulties, we’re currently only accepting applicants in North America or European timezones.

      For more information about us and videos of our work, please check out CVEDIA.COM


    • Toggl (North and South America)
      1 week ago

      Want to sell software that has been selling itself for years? 

      Want to join a brand new sales team and partner with a marketing team that delivers quality leads in abundance? 

      Look no further.

      Toggl has over 400,000 daily active users worldwide; our tool is a market leader with massive untapped potential for market penetration.

      Teams at most of the Fortune 5000 are using us but their organisations don’t know it, and they’re missing out on valuable data that could drive increased efficiency and profit.

      Toggl is a time tracker so simple people actually use it, and so powerful it has transformed the way teams worldwide think about each valuable minute of their working day. 

      So why do we need you? One word: potential.

      Toggl has the potential to be so much more, to so many more. We need someone whose potential matches.


      About you

      Here’s the truth: the Sales team is brand-new. We need a team of quick-thinking problem solvers to kick this off right in 2020. 

      You approach problems with an entrepreneurial mind and you want to be acknowledged and compensated for that. You are always looking to optimise: your processes, your understanding, and your environment. You want to get results, and know that your contributions matter. You value relationships highly and find it easy to connect with others. You also love to travel and experience the world – especially with other fantastic human beings.


      About our team

      Toggl is a distributed team of 85+ people working remotely from 30+ countries. We take pride in our professional, learning-oriented and friendly working environment that values work-life balance and constantly doing our best in every aspect of our work. You can work from anywhere in the world, because we know great people do awesome work wherever they are. Every few months we travel to meet up somewhere in the world and spend some quality time together. Our business is profitable with a healthy margin and we are built with no outside investments, so you can count on a stable working environment.


      Some benefits

      • 24 days of paid time off a year, plus your local holidays.
      • 2 company retreats and 2 team meetups a year (expenses covered) for team-building.
      • Laptop and a €2,000 budget to set up your home office.
      • Reimbursement for co-working space rent or internet service at home.
      • Opportunities to attend training, workshops or conferences.
      • Monthly reimbursement for gym membership, massage and other things to improve your health.
      • Support for buying a phone, eyeglasses or tools you need for doing your best work.

      The base salary for this position is $60,000 USD annually with $60,000 1st-year commission OTE.

      You can work from anywhere in the Americas.


      Apply now!

      All it takes to apply is answering a short skills test that assesses your expertise. Only candidates who do well on test will be considered.

    • 1 week ago

      Howdy 👋 We’re the folks at SkyVerge, where we build products (like Jilt and WooCommerce Memberships) that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 34 people distributed all over the world.


      We’re looking for a full-stack engineer to join our growing engineering team and build fast, secure, and maintainable code in PHP.


      You should be...

      • Experienced with PHP and JavaScript, ideally in a WordPress-specific role

      • Able to translate technical descriptions into detailed engineering implementation tasks

      • Detail-oriented & curious, with a drive to understand and solve technical challenges

      • A self-starter, able to work in a remote environment without constant supervision

      • Committed to constant improvement, learning, sharing your knowledge, and building meaningful relationships as a member of a highly efficient, fast paced team

      • Excited to work in a team oriented environment with an emphasis on growing and helping one another


      Bonus points if you also have…

      • WooCommerce experience

      • Experience with payment gateways, especially integrating with their APIs

      • Experience with front-end frameworks like React

      • Experience working in an Agile development team


      You’ll be responsible for…

      • Building features and fixes based on well defined specifications for multiple products

      • Investigating and fixing bugs reported by users or support team members

      • Performing user testing on your own code and providing code reviews to team members

      • Participate in the full development lifecycle from research and planning of engineering implementations to QA and deployment

      • Adding to our internal wiki/documentation

      • Assisting our support team with troubleshooting challenging issues

      • Contributing to our own open-source code (like our plugin framework) and the wider community, like WooCommerce and WordPress


      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do

      • A team oriented approach focused on helping everyone grow

      • Competitive salary

      • Annual company retreats (read about our last adventure in Scotland!)

      • Fantastic benefits: 28 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!

      • Transparent culture (check out our team wiki)


      Curious to hear more? Learn more about the position and apply here. Applications accepted through March 6th. We can’t wait to meet you!


      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

    • Close (American or European Time Zone)
      1 week ago

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.

      Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.

      We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio

      About You

      We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.

      You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.

      You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.

      You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.

      You are located in an American or European time zone.

      Bonus points if you have...

      • Contributed open source code related to our tech stack

      • Led small project teams building and launching features

      • Built B2B SaaS products

      • Experience with sales or sales tools

      Come help us with projects like...

      • Conceiving, designing, building, and launching new user-facing features

      • Improving the performance and scalability our API. Help expand our GraphQL implementation.

      • Improving how we sync millions of sales emails each month

      • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features

      • Building user-facing analytics features that provide actionable insights based on sales activity data

      • Improving our Elasticsearch-backed powerful search features

      • Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis 

      • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers

      Why work with us?

      • Culture video 💚

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon retreat video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 10 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • You will troubleshoot for YouTube creators and brands with the most popular YouTube Chrome Extension. We handle everything from billing issues and password resets, to QA testing and bug reports. Our multilingual CS department also helps to translate a good portion of not just our help documents and marketing materials, but the app itself!

      vidIQ is searching for an experienced candidate who wants to join our remote Customer Support team. This employee can be located anywhere in the world where you get great internet access, but will need to be able to work a set schedule of Monday through Friday from 3pm to 11pm Pacific and we are specifically looking for a representative who can help our users who speak French.


      Job Requirements

      The minimum requirements to be considered for a Customer Experience role at vidIQ:

      1. Native English fluency, written, spoken and listening skills
      2. Available up to 8 hours a day, 5 days a week
      3. Required to have access to broadband internet with reliable connection
      4. Required to have a Windows, Mac or Linux computer and be comfortable troubleshooting your own system
      5. Required to have an iPhone or Android mobile phone for troubleshooting our soon-to-be-released mobile app
      6. Previous Customer Service experience with a remote tech/SaaS company
      7. Demonstrative experience being self-directed and autonomous
      8. Is naturally empathetic and gets a kick out of solving others’ issues

      These additional skills are the ones that will catch our eye!

      1. You have the ability to write with native fluency in French.

      2. You are a YouTube creator- What’s your channel?

      3. You know your way around the Intercom customer messaging platform

      Other things to know about vidIQ

      • We are a small, remote team in different time zones and communicate with a variety of tools through the day. You should feel comfortable in this situation.
      • We want to be the best platform for video creators. Everything we do is to build trust with our users and help them improve at their craft.
      • We expect team members to be very independent and capable of handling their responsibilities professionally and timely.
      • This is a full-time role and we are not open to short-term contracts.

      If you think that you might be interested but maybe don't match 100% of the requirements, we would still love to hear from you! We at vidIQ pride ourself on providing equal employment opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, or sexual orientation.


    • 1 week ago

      Job Opening: Backend Platform Engineer

      We’re looking for someone to join our Platform Engineering team at Ferrum. Are you interested in building services to help hospitals detect and eliminate the millions of medical errors that occur every year? If so, read on.


      About You

      You have experience solving challenges with microservices and scaling systems securely. You are comfortable building robust applications with Go or similar languages, Docker, PostgreSQL, Linux, and more in complex systems. Your significant experience interacting with and developing APIs provides a framework for creating both internal and external facing endpoints. 

      You love efficiency and automation. Your work at Ferrum will have a huge impact on the business. You understand that automation and infrastructure pays dividends. You take pride in creating tools to help the team perform at a high level and scale to new challenges.

      You communicate and document everything. At Ferrum, we are a distributed remote team. A culture of sharing and documentation allows everyone to seamlessly work together. Further, for FDA and other healthcare regulatory approvals our documentation of development, testing, and validation must be airtight. 

      You take ownership of a project from ideation to delivery and maintenance. Your experience provides a framework for you to work independently on multiple initiatives as both the end-to-end owner and as a contributor to features. You take pride in creating services that are easy to debug and maintain.

      You want to make a positive and lasting impact on the world. You understand that technology has the power to improve people’s lives and enrich our society. You see the inequality in your own community and around the world and you look to change it. 


      What You Will Do

      Ferrum is a distributed, fast-growing company so you will be wearing many hats and pitch in on different components and projects across the organization. That said, here are some examples of what you’ll do:

      • Scale up the platform and integrations between machine learning algorithms and the pipeline

      • Design and build the APIs interfacing the data pipeline and machine learning services

      • Building security tools to protect sensitive patient data throughout the data pipeline

      • Optimize bare-metal appliances to meet the high performance needs of the application

      • Provision infrastructure for the secure services coordinating on-premise and cloud-hosted services


      About Ferrum

      Medical errors kill 6 million patients every year and are the third leading cause of death worldwide. Ferrum provides doctors with an automated quality management system and machine learning marketplace that ensures they catch and fix medical errors before they affect patient care. The service does not affect physician workflow, takes less than a day to install, and is delivered via a secure appliance so patient data never leaves the hospital. Ferrum has been deployed at hospitals in multiple countries around the world. We are a highly technical team led by experienced founders who have built, funded, and scaled successful healthcare technology companies previously. 

      Salary: $95,000


      To apply to this position, please send an email to [email protected]

    • 2 weeks ago

      Last Call Media is looking for a Producer / Product Owner to join our team! 


      The Role

      Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 


      Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 


      What you’ll do:

      • Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

      • Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

      • Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

      • Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

      • Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

      • Expand relationships with existing customers


      What you’ll bring:

      • A proven track record of leading the delivery of digital products and services that delight customers.

      • 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

      • A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

        Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

      • Experience and/or a desire to work remotely.

      • The ability to travel for conferences, client visits, or workshops, ~10% travel.

      • Ability to work efficiently, sometimes under tight deadlines


      It’d be nice if you also had: 

      • Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

      • Familiarity with other popular web development technologies, third party applications and platforms.

      • Experience or an interest in sharing your knowledge and experience at industry conferences 

      • Familiarity with Atlassian tools, such as Jira and Confluence.


      All of us at LCM pride ourselves on being:

      • Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

      • Highly communicative

      • Able to work independently 

      • Comfortable asking for help

      • Experienced with communicating directly with clients

      • Eager and motivated to learn new concepts

      • A team player in a collaborative environment 

      • A fast learner

      Salary range: 

      $60,000-90,000 USD


      Application Process

      Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

      To apply visit: https://lastcallmedia.com/careers


      This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

    • Do you live and breathe digital marketing, funnel optimization, and conversion? Are you passionate about building a world-class SaaS brand? Can you lead and inspire a team to help you get the job done?


      Adalysis is an award winning suite of tools (SaaS) used by thousands of digital marketers from around the world to help them manage their Google Ads and Bing Ads campaigns. 


      We are seeking a full time Marketing Manager with excellent analytical skills and a proven track record in PPC to lead our marketing efforts. As a high growth SaaS business we are seeking an exceptional candidate to drive campaign output across all digital channels. You will work directly with the founder to help us reach ambitious growth targets. 



      Responsibilities:


      • Devise a marketing strategy across all digital channels (SEO, PPC, Paid Social, Email, Display, Partnerships, PR)

      • Management / execution and tracking of campaigns, focusing on ROI and conversion  

      • Careful analysis of Analytics data and setting up funnels and event data 

      • Oversee and manage website content 

      • Ability to source, hire and manage new team members to support your efforts 

      • Work with designers/developers/copywriters to improve our web presence 

      • Manage split testing of landing pages to improve conversion

      • Manage our content and social media accounts

      • Comfortable on the phone and conferences when speaking to clients



      Key Requirements:


      • Full time dedicated person, working remotely in the UK or Western Europe (within 2 hours of GMT)

      • Fluent in written and spoken English, excellent communicator, knows how to listen

      • Knowledge of all digital channels: PPC, SEO, email, social, content, display

      • PPC knowledge is particularly important with the ability to understand what our tool does and the problem it solves for our clients 

      • Experience in SaaS tools is preferable

      • Comfortable with a high level of initiative and a clear focus on delivering results

      • Flexible, adaptable and organised

      • Available on Skype / Slack (primary means of communication) during working hours



      In return we offer:


      • A better work life balance. Work from home in your own time and space.

      • Flexible working hours

      • £150 day on an independent contractor basis

      • Take unpaid holidays as needed 

      • The space to use your own initiative without being micromanaged 

      • The opportunity to grow with the company and build your own team

      • Access to tools, budget and resources to help you get the job done

    • DataFeedWatch is a Data Feed Optimization tool for web shops that enables merchants to advertise their products on Google Shopping or Comparison Shopping Channels.

      We are an international company with headquarters in Silicon Valley in the U.S. and offices in Krakow and Amsterdam.

      With double-digit growth, we would like to expand the Business Development team for U.S.  

      WHAT ARE WE LOOKING FOR
       

      We want people to join our team full-time. Mr. or Mrs. Right would meet the following expectations:

      • ATTITUDE. Attitude is everything. You have the interpersonal skills to quickly connect and establish a relationship with potential customers.
      • ENGLISH. Your English (written and spoken) is very good. Ideally, it’s ‘native’, but at least more than good enough to communicate with U.S. companies. Preferably you also live in U.S., so you’re in the same time zone as our clients.
      • RESPONSIBILTY. This is a remote position and the rest of the Sales Team is working from Europe. That’s why you need to be able to manage your own work to achieve the objectives without someone looking over your shoulders.
      • KNOWLEDGE OF ONLINE MARKETING. Basic knowledge of online marketing is a requirement – we will teach you the rest. Our prospects are seasoned online marketers and you need to understand their business and their problems. Any experience with Google or Facebook campaigns or marketplaces like Amazon or eBay would be a plus.
      • SALES EXPERIENCE. We offer sales trainings and tools but we also except initiative from your side, so experience in sales can help you with that.

      Any interest or experience in eCommerce or Online Marketing is helpful, but the main issue is: Do you have what it takes?

       
      RESPONSIBILITIES
       

      The Sales Development Representative is the first interface between prospects that have an interest in our software.

      Your main responsibilities as a Sales Representatives will be:

      • Demo of our services to interested potential customers
      • Qualify sales leads based on specific lead qualification criteria definitions
      • Keep track of all communications with customers and leads using our marketing automation software
      • Manage our current client base to keep high customer satisfaction
      • Build and manage lead development pipeline
      • Build market and product knowledge to be able to handle our prospect’s questions
      • Communicate with prospects and clients via LinkedIn

      You will be communicating with prospects via email and on the phone.

       
      BENEFITS
       

      There are many reasons why this job may be what you are looking for:

      • Full responsibility and a lot a freedom
      • Room to learn and to grow
      • A competitive salary
      • You will learn everything about Saas, eCommerce and of course data feeds
      • Quarterly bonuses for good performance
      • Join a market leader in online marketing software and share in the success of our growth
       

      SALARY: Remuneration commensurate based upon experience

         
      HOW TO APPLY:

      If you think you will like this job, please email your CV in English to [email protected] and attach following disclaimer:

      “I hereby consent to my personal data being processed by Wordwatch Inc. for the purpose of considering my application for the vacancy advertised and for the future recruitment purposes”

      We need YOU! 
      Join a market leader in online marketing software and be part of our growth!
  • Software Development (220)

    • Maze is a user testing and usability research platform that turns prototypes into actionable insights from real users, bringing confidence to the design process.

      We're official partners with the world's best design companies: InVision, Figma, Sketch, Marvel, and Adobe! More than 20,000 designers and product managers from companies like Salesforce, Microsoft, and IBM are using Maze to power up their user testing process.

      We believe that products should be tested at the design phase, and we empower product teams with data to remove all guesswork from building digital products. We're a fully remote company working from all over the world, backed by some of the world's top VCs. We love traveling, telling great jokes (read: puns with the word "maze" in it), and terrible drawings. Come join us!


      The job

      You will work on all aspects of our current product, which includes: 

      - Our user-research platform, with all the challenges associated with complex data-visualisation & analytics dashboard.

      - Our tester’s hiring platform, where you’ll work with us on building a complete marketplace from scratch.

      - Prototyping tool integrations, or you’ll be able to work directly with the development teams of InVision, Marvel, Adobe, Figma and more.

      - Our automated reporting platform, where you'll work on a comprehensive document for the whole product team to collaborate on.


      As part of the Maze team, here’s what you’ll do:

      - Architect and develop highly scalable web applications

      - Work closely with our designer and engineers to design, build, and ship new features from scratch

      - Evaluate and improve the performance, durability, and security of applications in production

      - Take ownership for your tasks and see features through from start to finish

      - Help teammates improve when reviewing their work and appreciate feedback when they reciprocate


      Requirements:

      - Perfectly fluent in English

      - Javascript & ReactJS expert

      - GraphQL / nodeJS knowledge

      - Functional programming evangelist

      - Able to write maintainable and scalable code

      - Write tests & always improve your work environment

      - Enjoy working remotely


      Bonus points:

      - Interest for UX & UI design

      - Experience doing data-visualisation & canvas

      - Experience with deployment automation tools

      - A good dose of ambition, as well as a great sense of humor


      How to Apply:

      We receive a lot of applications so try to submit something that will grab our attention! It’s important for us to see your understanding of our product so make sure that:

      1) you've done some research on Maze and signed up to try the product;

      2) you include a well-structured and concise message with your application explaining why you find Maze interesting and why you'd be a good fit. Show off a little :).

    • Wallaroo Labs is working on a huge idea, and this is a phenomenal opportunity for a person who enjoys challenges. We’re exploring new, emerging use cases involving vast amounts of real-time data, such as in automotive IoT, transportation, and ad tech. Our mission is to help firms exploit this data very quickly to create business opportunities, reduce costs, and enhance safety and security. We’re building next-generation tools like Wallaroo, a highly efficient stream-processing engine, to power applications that run on petabytes of daily data and that expose the limits of traditional big data solutions. We believe this is a $10B+ market opportunity and we aim to take a good chunk of it.

      We’re a seed-stage company that’s raised $6M from some of the best enterprise software investors in NYC, and we’re looking for ambitious people to grow our team and our business, enhance our culture and contribute great ideas.

      The Position

      We don't have a specific candidate in mind for this position. We believe in hiring strong engineers and letting them apply their unique skills and experiences to make our team and product better. That said, there are a few must-have requirements that are needed to do well in our environment. Beyond those, we are looking for candidates who have skills that draw from our "nice to have qualifications" list.

      Requirements:

      • Self-motivated and able to work independently
      • Prior experience building high-volume data processing applications
      • Good at async communication (key for working as part of the engineering team)
      • Experience developing on *Nix system (shell, scripts, tools, etc)
      • Experience using a modern version control system (git, mercurial)
      • Ability to get up to speed with new languages quickly
      • Desire to help those around you grow and learn from you
      • A self-guided learner with the ability to pick up new skills quickly
      • Excellent written and verbal skills
      • Ability to work collaboratively with others
      • Thrive in an environment where the long-term goal remains stable but day-to-day needs may change quickly

      Nice to Have Qualifications:

      • Experience running production systems
      • Prior experience working with customers either external or business-oriented
      • Experience working with/designing/building distributed systems
      • Experience developing multi-threaded programs
      • Experience using a "strongly typed" language
      • Experience analyzing system performance
      • Experience developing for AWS or other cloud systems
      • Excellent teaching skills
      • Strong algorithmic and mathematical skills
      • Familiarity with open-source streaming data and message queuing technologies

      Wallaroo Labs - Engineering Values


      Distributed First

      We are a fully distributed team with a base of operations in NYC and engineers ranging from California to the Netherlands. Our processes are always distributed first, with an emphasis on effective asynchronous communication.

      Communication

      One of our mottos is: “If it wasn’t communicated, it didn’t happen.” Communication is always crucial to effective collaboration, but in a distributed setting it becomes even more important. Email, text chat, and documentation are important tools to communicate across time zones and geography. Voice and video conferences bring us together despite working in different countries. We bring up concerns early, and share objectives, context and work progress in public. We value clarity and making assumptions explicit.

      Learning

      We value a commitment to learning, and see the ability to quickly get up to speed on new languages, technologies, and ideas as just as important as specialized knowledge, if not more. We stress a growth mindset, and know that listening can take effort but is crucial to understanding.

      Self-motivation and accountability

      Our engineers excel at working independently and flexibly collaborating with the right people for the job. We proactively get involved when help is needed.

      Respect and openness

      We know that we’re working with human beings with their own lives, concerns, and perspectives. We strive for charitable interpretation and empathy. We value constructive disagreement and challenging assumptions, but only when this is done with respect. We realize that even if you are an expert in some area, you can still learn from the fresh perspectives of novices, which means humility is not only reasonable, but essential to overcoming blind spots.

      The right tool for the job

      We know that in software engineering, there are no silver bullets. No language, framework, tool, or process is “The One, True Way”. We look for the right tool for the job, and depending on the circumstances, this may or may not be Wallaroo!

      Adaptability

      Our engineers have to be ready to adapt to changing circumstances and temporarily take on roles that might be a bit outside their job description. We value comfort with uncertainty and an openness to experimentation.

      Everyone a Teacher

      In a smaller startup, we need everyone to be a generalist to some degree. That’s part of the reason we value sharing knowledge, skills, and perspectives so much. Our engineers are eager to keep learning, but they’re also eager to teach their colleagues what they know, and to experiment with more effective ways to make this kind of information readily available.


      We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    • About Visitor Queue:

      Visitor Queue is an advanced B2B lead generation software that has partnered with Google Analytics to allow organizations across the globe to identify the companies that have visited their website. Over the past 2 years, we have grown our user base to over 5000 companies including, Microsoft and Jones Lang Lassalle. An establishing leader in our category, we have over 150 positive reviews and a 90%+ rating on G2 Crowd and Capterra. We are a fast-growing Startup looking to establish further dominance in the lead generation and marketing analytics space.

      In order to continue our growth, we are looking to add a fulltime intermediate software developer to work remotely with the support of our current team. If you’re a hardworking, code assassin, then this is the role for you!

      About the Role:

      The successful candidate will be an integral part of our technology department, which currently includes 3 software developers (1 fractional CTO, 1 Senior Developer and 1 Front-end Developer). They will be responsible for the continued development of our application, website, integrations, and people.

      Key responsibilities:

      • Build out additional features, integrations and capabilities

      • Work with our current team to further the technical capabilities of the company

      • Develop new integrations with complementary software

      • Solve any support tickets and bugs logged by the support team

      • Daily check-ins and weekly scrums

      Qualifications:

      • 3-5 years of experience

      • Proficient in HTML, CSS, JS, Ruby on Rails, SQL

      • Proficient in PostgreSQL (e.g., understanding of stored procedures, triggers, CTE)

      • Very comfortable with Git and GitHub

      • Ability to communicate (verbal and written) clearly, accurately and eloquently in English

      • Hardworking with the ability to easily adapt to changing circumstances

      • Interested in growing and expanding their current abilities in a fun environment

      • Knowledgeable about test-driven development (TDD), behaviour driven development (BDD) and debugging

      Visitor Queue is an equal opportunity employer. Accommodations are available for candidates taking part in all aspects of the recruitment, selection and/or assessment process. If selected to participate in any part of the recruitment and/or assessment process, please inform us of the nature of any accommodation(s) that you may require.

      If you are interested in apply for this position, please email a resume and link to your LinkedIn profile to Nick Hollinger, CEO - [email protected]

      • Help build a world class machine learning deployment solution that solves real-industry problems at a massive scale

      • Join a remote-friendly company - work anywhere in the US or Canada including your sofa, the beach, or our Seattle waterfront office

      • Experience rapid growth in an AI startup, backed by industry leaders including Google’s AI fund

      Algorithmia automates, optimizes, and accelerates every step of the journey to deploying of AI and ML at scale. We allow anyone to run models on a massively parallel infrastructure in minutes instead of months. In our cloud or your datacenter - all completely managed for maximum performance at minimum cost. Already trusted by over 90k developers and major enterprise customers, Algorithmia makes scalable Machine Learning fast, simple, and cost-effective for everyone.

      Due to ongoing growth, we’re hiring a Machine Learning - Infrastructure Engineer to join the Machine Learning team. You’ll join a team of highly focused engineers developing for a platform that supports over 90k engineers and processes millions of AI and ML workloads. Our team has worked on building billion dollar products at Amazon, Danger, Microsoft, Socrata, and Paypal. We offer our engineers an unparalleled opportunity to learn, grow, and impact an enormous user community.

      What does the Machine Learning team do?

      The Machine Learning team is empathetic to our users. We build and deploy models, experience the whole Machine Learning lifecycle. We turn that experience into stories, content, demos, and perhaps most importantly, feedback into the product. We can split our responsibilities into three broad categories that contributes to the company's mission:

      Content

      The ML team thinks about the best practices for machine learning systems, and tries to be on the forefront of thought leadership in our space. We produce blogs and technical demos. This isn’t limited just within the Algorithmia platform, but includes full pipelines demonstrating the end-to-end machine learning lifecycle. We keep an eye on newly released open-source models, and add them to the platform. However, this responsibility is secondary to the focus on how to do machine learning in production.

      Product

      The ML team drives value to the company through what it brings to the product. Many features developed by the ML team is being used in customer demos. The team adds & maintains new programming languages & runtime environments for algorithms. We keep up with the developments in all major ML frameworks. We try out common ML workflows, and work with product to ensure the platform can support those integrations.

      Support

      The ML team provides deep technical support at the algorithm/model level.

      As a Machine Learning Engineer at Algorithmia, you will:

      • Write production-quality code that solves real world problems, in any of our supported algorithm development languages

      • Create blog posts, integrations & demos for end-to-end machine learning systems

      • Build & maintain build/runtime environments for all major machine learning frameworks: Tensorflow, PyTorch, MXNet, Caffe, AllenNLP, SpaCy, etc

      • Develop tools to use for Data Scientists from top Fortune 100 companies around the world

      • Work with a passionate, distributed team on the cutting edge of AI/ML infrastructure

      • Have a real career plan, with mentorship and fast-track opportunities to promotion, technical leadership, people management, or wherever your interests may be

      • Work anywhere in the US or Canada

      And we might make the perfect match if you:

      • Are a skilled software engineer with experience in more than one programming language  (such as Python, Java, Scala, etc.) and deep understanding of at least one (we do a lot of Python - and will be happy to teach you the other languages)

      • Have deep empathy for users, and understand that Algorithmia would not exist without them

      • Experience working on distributed systems, industry data science, any kind of public AI/ML projects, distributed or parallel computing, or the implementation of something cool on our AI marketplace (hint: free trial!)

      • Are current on the state-of-the-art in machine learning algorithms in the industry

      • Having practical experience or a degree (MS/PhD is a plus) in Computer Science including practical areas of Machine Intelligence (or Deep Learning), and excellent fundamentals in computer science, algorithms, and software design

      As a Machine Learning - Infrastructure Engineer at Algorithmia you’ll join a passionate team that’s changing the way everyone uses AI and ML. You’ll solve real problems, make an impact, and work in a flexible environment that encourages you to follow your own interests as well. You’ll be welcomed into an intelligent, quirky, and diverse group and gain access to fantastic perks beyond just salary, equity, and insurance benefits - all from the comfort of your own sofa (or our dog-friendly office). 

      Algorithmia is an equal opportunity employer and we value diversity at our core. We will never discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status and encourage everyone to apply.

    • Yesterday

      Hi there, thanks for stopping by.

      What follows is a bit lengthy, but will give you a better idea of what we do, what we value and how we work.

      what we do

      You know those websites that make it impossible to add an item to your cart, sign up for a newsletter or enter your credit card information? Sooo frustrating, right?! Instead of buying the pants or entering your email, you throw up your hands, mutter a curse word or two and immediately head over to YouTube to watch cat videos.

      At surefoot, we make life easier for web surfers and shoppers like you.

      We ease user frustrations, improve conversions and craft data stories that help our clients make sound, data-informed business decisions.

      How, you ask?

      In short, we formulate hypotheses based on data from sources like Google Analytics, HotJar and customer service data, which allow us to identify the biggest friction points on our clients’ sites. Then, we validate or invalidate our hypotheses in the form of A/B tests, whose results we analyze to determine the optimal site experience.

      front end A/B test engineer role and requirements

      As a Front End A/B Test Engineer, you’ll work closely with strategic directors, account managers, designers and QA to build tests the team has prioritized for our clients. This is a unique front-end role, as you’ll be writing code that is inserted into websites via 3rd party testing tools like Optimizely, Convert or Google Optimize. Ethical hacking, of sorts.

      The position is for a fully-remote independent contractor and open to U.S.-based applicants only. Currently, the role offers 5-10 hours per week but we expect that number to grow as the company does.

      **Something important we want you to know ahead of time is that this job is a bit different than your standard front-end gig. You won’t be working on a single app or feature for several months. Instead, you’ll be writing smaller chunks of code on a lot of different projects for a variety of clients. One day it could be an exit intent modal, the next could be restructuring a nav – the possibilities are endless. Your code will sometimes (often) be part of a losing test and never see the light of production, which is one reason we value efficiency over perfect, beautiful code.

      TL;DR – if you’re someone who enjoys endless refactoring and the idea of writing “throwaway code” gives you heart palpitations, this job probably won’t light your fire.

      If you’re still with us, here are the requirements:

      must-haves

      • Able to communicate clearly and concisely with good “email voice”

      • Intermediate-Advanced to Advanced knowledge of Javascript, jQuery, HTML, CSS, Sass

      • Git and command line proficiency

      • Past experience developing for mobile, desktop and tablet

      • Self-motivation, ability to work independently and remotely, the desire to continuously learn and grow

      • Hobbies outside of work

      nice-to-haves

      • Experience with testing tools like Optimizely, Convert, Dynamic Yield or others

      • Experience with Google Analytics

      • Familiarity or understanding of frameworks like React, Node and Angular

      • Funny GIF library, good emoji usage, sense of humor

      our values and culture

      Our values are extremely important to us and we stake the company on them. This means that even the Grand Poobah of Javascript won’t be considered if our values don’t align.

      be nice and do the right thing. We firmly believe that this world could use a bit more kindness so we strive to infuse it throughout our interactions – with clients, each other, our communities and all those we meet. Doing the right thing means we refuse to waiver on doing what is best for our business or our clients, even if it means less upside for us.

      own your mistakes, learn from them and move on. Our preferred path is to “fail fast”. In other words, identify your mistakes, take ownership, discuss what you learned, identify solutions for ways to correct them so they don’t happen again and move on.

      dedication to your craft and our clients. While we do track how many hours are spent working on each client, we value output over hours. As long as you’re a US citizen, we don’t much care where you work from. However, we do care mightily that your work is done with efficiency, precision and pride.

      make it easy for people to say “yes”. If a process isn’t working or hindering you in some way, don’t wait to be asked to fix it. Instead, like Nike says, Just Do It™. Make it work for you. Experiment. You’re a smart, capable person so don’t ask permission. Arrive with a well-thought-out solution that makes it easy for everyone to say “yes” to, you smarty, you.

      ready to apply?

      Since we are a fully remote team, we have a somewhat atypical interview process. For the first step of the interview phase, we ask applicants to show basic competency in the necessary skill sets (don’t worry, no hazing a la “live code fizzbuzz” is involved).

      If all is well there, you’ll move on to phase two which involves a Zoom video call to get to know one another a bit better. If we’re feeling good about that, we’ll contact your references.

      And finally, if your references check out and confirm you’re not a stabber, we’ll ask you to do some actual paid work with us to determine fit for both parties.

      To apply, compose an email to [email protected] and [email protected] with the following:

      • Your desired hourly rate and amount of time you’re available per week

      • A link to your GitHub, StackOverflow, or other dev profile

      • Any relevant experience you have with A/B testing

      • Paste a link to your code from this exercise

      All applicants will receive a response. surefoot is an equal opportunity employer and we are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

    • Yesterday

      At Podia, we’re building the best platform on the planet for creators to sell online courses, memberships and digital downloads.

      We’ve been around for a few years, have helped creators earn millions, and we’re growing fast…

      …really fast.

      That’s where you come in 😉

      We’re looking for a full-stack Rails developer with a propensity for modern frontend development — you’ll be happy writing Ruby but can also turn around and wrangle a Webpack config file or refactor some hairy React code.

      You’ll help us ship faster, get more done and make big improvements to our platform

      Requirements

      What you’ll work on:

      • Expanding the breadth and depth of our product features 🏗️
      • Polishing our existing features to improve our users’ experience 🖌️
      • Bugs happens… you’ll help us resolve them 🐛
      • Refactoring the internals to keep the code easy to work with 🔨
      • Improving our test suite to give us more confidence to ship 🚨
      • Writing and maintaining payment and API integrations 📇

      Here are some of the technologies we use:

      • Ruby on Rails
      • PostgreSQL
      • Sprinklings of Javascript and Stimulus, where necessary
      • React, for the occasional feature that requires it
      • Webpacker, Bootstrap, and npm to manage our UI code
      • Redis, for caching and background queues
      • Sidekiq for background processing
      • Heroku for hosting the app
      • We also maintain integrations with many third-party APIs (PayPal, Stripe, Zapier and Drip, just to name a few)

      You probably don’t have experience in all these technologies, and that’s okay! Rails is the core of our tech stack and you’ll also bring other experience to the role.

      Some other things you should be comfortable with:

      • Multiple competing (and sometimes shifting) priorities 😅
      • Communicating your work clearly in Slack, GitHub pull requests, or a pairing session ✍️
      • Lending a hand to your teammates (and customers) when the need arises. We’re tightly knit and supporting each other is a huge priority ✨
      • Learning quickly, and developing confidently—because nothing is “someone else’s job” 🦝
      • Staying calm under pressure. You remain cool even when Rollbar errors are pouring into slack, background jobs die, and the app grinds to a halt 🆘
      • Working remotely. Our team is spread across North America and Western Europe (you should be in one of those two regions), and our headquarters is Slack 🌎

      Benefits

      Why work at Podia?

      • Ultimate flexibility. We try to have some overlap time every day, but outside of that work whenever & wherever you work best 🗺️
      • Extreme autonomy. No micro-managing here. You’ll be given high-level direction and then left to solve it the way you feel is best. You’re the expert! 📚
      • That said, the rest of the team is always ready to lend a hand — or even an ear if you just need to rubber duck some ideas 💡
      • You get to work with a small, highly-talented team that has built — and continues to build — our product with care.We’re not one of those “hire all the devs!” organizations that tries to grow too quickly 🎨
      • Whether it’s fixes, small tweaks, or substantial features, we deploy often. There’s zero red tape to slow you down 🚀
      • We have a rapidly growing base of passionate customers. Your work will be seen and appreciated by many people❤️
      • Competitive compensation. We want to hire the best people, and we’re ready to pay for them 💰
      • Great benefits including three weeks paid vacation (plus another week during the December holidays), sabbaticals every three years, professional development credit, paid family leave, and more 😃
      • (Paid for) annual retreats to spend time with the team and have fun together. This year’s retreat is in Washington, DC! ✈️

      Interested in joining our team?

      We’d love to chat 😃

      We’ll ask for professional references (both a co-worker and a manager) from any finalist candidates.

    • Yesterday

      We are looking for a talented SDET / QA Automation Engineer to join our team in Lausanne, Switzerland. As a member of our team, you would be contributing to our core product SILO, a digital asset management solution designed for financial institutions. You would be working closely with blockchain experts, embedded software engineers and hardware manufacturers. Your contribution would have a direct impact on the evolution of the cryptocurrency/fintech industry as we know it today.

      Responsibilities

      • Maintain integration and end to end tests written in either Java, Scala, Python, or Go

      • Design and implement test cases for integration and system tests for SILO, our custody platform.

      • Automation of tasks and test cases

      • Discussion and alignment with the Engineering Team

      • Operation and support of the application in production

      • Enthusiasm to extend the field of activity and having the will to deal with new technologies

      Desirable

      • Proven experience as an SDET or Quality Assurance Engineer or similar

      • Experience in QA methodology

      • Familiarity with Agile frameworks and regression testing is a plus

      Applications

      • Get in touch by sending your CV to [email protected]

      • If your skill set doesn’t fit perfectly within our requirements, please do not hesitate to apply

    • 2 days ago

      Hello! Are you ready to Work from Home and transform your career?

      We're looking for a Full Stack Engineer to join the engineering team at Modus. Want to help our client’s build awesome solutions to accomplish their goals and vision? Are you interested in working from home with some of the best talent on the planet? Then keep reading.

      About You

      You love building great software. Your work could be supporting new feature development, migrating existing features, or creating APIs. You will support both front end and backend development. Our clients tech stack is .NET and Angular.  We use modern tools, which means you’ll have the opportunity to work with software like Webpack, Redux, Apollo, Styled Components, AWS and other cloud platforms, and much more. 

      You have worked with teams before on large and demonstrable projects. You understand Agile software development, DevOps practices, and can work closely with QA teams to optimize your code.  

      You relish creating high quality code from the comfort of your own home. Your engineering projects will focus on understanding customers' needs and translating those needs from product specifications into functional, production ready code. You'll have the opportunity to ship code daily that will be used by customers.

      You love learning. Engineering is an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet.  You are self-driven, self-learner willing to share knowledge and participate actively in your community.

      Having overlap with your team is critical when working in a global remote team. Modus requires all team members to overlap with EST morning hours daily. In addition, reliable high speed internet is a must.

      Things You Might Do

      Modus is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

      • Give back to the community via open source and blog posts
      • Travel and meet great people- as part of our remote-first lifestyle, it's important that we come together as needed to work together, meet each other in person and have fun together. Please keep that in mind when you apply.
      • Teach and be taught: Modus creates active teams that work in internal and external projects together, giving opportunities to stay relevant with the latest technologies and learning from experts worldwide
      • Interact directly with internal and external clients to represent Modus and its values

      Why Modus Create:

      Our Benefits may vary according to the Country you are located in, so please reach out to our recruiter in case you have any questions.

      If you become a contractor we offer:

      • Competitive compensation
      • 100% Remote work (could vary according to the client's needs)
      • Travel according to client's needs
      • The chance to work side-by-side with thought leaders in emerging tech

      Do you have what it takes? Apply today!

    • About walrus.ai

      walrus.ai is a new approach to testing and ensuring confidence in complex web applications. Through a combination of human intelligence and computer execution, we offer quick and reliable monitoring and testing from simple, plain-English instructions. Our goal is to eliminate time wasted on writing and maintaining tests across the entire stack, allowing engineers instead to focus on building products.

      We are backed by great investors, and are making our first hire. This is a great opportunity to shape a company in a massive market from the ground up. There are 3 of us, and we are based in San Francisco. This position is also remote-friendly.

      As our first hire, you will...

      • Work closely with the rest of the team (engineering, product, design) to define and implement new features from start to finish, with clean and well-tested code (dev-ops, server, client).

      • Build, maintain, and continuously improve our internal automation tooling to ensure quick and reliable test results for our clients.

      • Build and maintain infrastructure and monitoring such that our clients are consistently having the best possible experience.

      Our Values

      Listen First

      We believe in empowering and delighting our customers. The biggest part of that is listening to them, when they’re happy, and when they’re frustrated. Before making any hard decision, listen to different points of view, collect as much insight as possible, and move forward with conviction. Don’t bring the ego in the building.

      Always learn

      “A man who carries a cat by the tail learns something he can learn in no other way.”

      — Mark Twain

      Failure is embraced, as long as you learn something from it.

      We believe in curiosity, and first-principles reasoning. All ideas are welcome, and debate is embraced. We aim for clarity of thought, and collecting diverse points of view, from our team, and our customers.

      Keep it simple

      “Stock is the backbone of good cooking, just roast some bones, roast some vegetables, put them in a big pot with water, and reduce and reduce and reduce.”

      — Anthony Bourdain

      Whether cooking, writing a book, or managing your workload, boiling ideas down to their essence, and bringing elegant simplicity to complex systems are the backbones of operational excellence.

      Engineering Qualifications

      • 2+ years of engineering experience in a consumer or enterprise software company.

      • Proficient in front-end technologies, being familiar with the DOM and how to interact with it.

      • Capable of diving into backend code to write new features from top to bottom.

      • BS in computer science or related field, or relevant work experience.

      Bonuses:

      • Browser automation experience (Puppeteer, Selenium, Cypress)

      • Experience with ReactJS

      Personal Qualities

      • You understand, and care deeply about the ramifications of the code you write, on the customer, and on the business.

      • You think from first-principles.

      • You are comfortable with the ambiguity and pace of iteration of an early-stage startup.

      • You are resourceful and will do whatever to deliver delightful customer experiences.

      • You have strong opinions, but are open to changing your mind.

      • You believe that a steeper slope makes up for a lot of y-intercept.

      Sound like you?

      Please reach out to us, and one of the co-founders will get back to you ASAP. We look forward to hearing from you!

      Additional Information

      walrus.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

    • 2 days ago

      We are looking for a talented C++ Engineer to join our team in Lausanne, Switzerland. As a member of our team, you would be contributing to our core product SILO, a digital asset management solution designed for financial institutions. You would be working closely with blockchain experts, software engineers and hardware manufacturers. Your contribution would have a direct impact on the evolution of the cryptocurrency/fintech industry as we know it today.

      Responsibilities

      • Maintain and enhance the C++ codebase of our secure execution environment.

      • Work on an essential part of the SILO product, and ensure it’s reliable by writing comprehensive

      • tests.

      • Integrate new cryptocurrencies and security features.

      • Further develop the hardware platforms that our products rely on

      Desirable

      • Experience in C++

      • Good knowledge of applied cryptography,

      • Familiarity with Agile frameworks and regression testing is a plus

      Applications

      • Get in touch by sending your CV to [email protected]

      • If your skill set doesn’t fit perfectly within our requirements, please do not hesitate to apply

    • You will implement, evaluate and maintain various Natural Language Processing algorithms.

      Responsibilities

      • Build datasets for training and evaluation of NLP algorithms

      • Write statistical and rule-based NLP algorithms

      • Use exciting technologies such as word embeddings, topic models, CRFs, SVMs

      Experience

      • 3+ years commercial or academic experience of NLP algorithms

      • 3+ years experience of an object orientated programming language (preferably C# but we’ll consider Java, Scala, Python etc)

      • An in-depth knowledge of English grammar and vocabulary (familiarity with grammar and vocabulary of other languages is a plus)

      • Focus on quality and timely delivery

      • Strong attention to detail

      • A can-do attitude and the ability to think creatively to solve problems

      Hours of work

      40 hours/week 

      Please note that we are a fully-remote company so all applicants must be prepared to work independently from their own space. 

      As we are a UK company, this will be a freelance position. Any applicants will be responsible for paying taxes in their own country.

      How to apply

      Please send a resume and a cover letter detailing why you are the right person for this position to [email protected] 

    • 2 days ago

      Silktide build cutting-edge website analysis tools used by household brands around the world. We're looking for developers with a flair for PHP to join our growing team.

      You'll be working mostly in PHP 7.2 alongside a team of experienced developers. Our stack is currently based on AWS, Redis, MySQL, ES6+, Redux, and React which, along with being a lot of fun, allows us to quickly prototype and polish our ideas.

      Examples of challenges we work on include: multilingual spelling and grammar checking, using

      AI to improve SEO, and scaling to test millions of webpages every month. We're moving fast and no two days are the same.

      Applicants are expected to demonstrate high proficiency in PHP. Familiarity with any of the other technologies listed above is a plus. You'll need to be able to manage your own time, be commercially minded and have the confidence, passion and creativity to champion your own ideas.

      We offer awesome perks, opportunities for rapid career progression, and competitive compensation based on your experience.

      We cannot sponsor visas at this time.

      No agencies please.

    • 2 days ago

      My name is Keith Corso and I started BusRight in an effort to create safe and efficient school bus systems. Over the past 3 months, we have signed on the 9th largest bus company in the US, hired 3 rockstar remote developers, and closed our pre-seed financing round.

      We are looking to hire an iOS engineer who has experience with Swift & the latest iOS and watchOS APIs. We are open to chatting about full time and part-time opportunities regarding this position – we are flexible!

      Looking forward to hearing from you,

      Keith Corso - [email protected]

    • 3 days ago
      Rev is only looking to hire French Speaking applicants for now! 

      • Here is the job description, in French: 🇫🇷🥖

      • Nous recherchons des développeurs full-stack ou front-end avec au moins cinq ans d'expérience.
      • Notre équipe est remote-first.
      • Nous recherchons des développeurs qui sont pragmatiques et qui ont de l'empathie pour leurs utilisateurs (les comptables et leurs clients) avant tout.
      • Nous recherchons des développeurs qui parlent français et qui sont en mesure de comprendre les grands principes du système comptable français.
    • We are looking for a developer to help with planning, design, coding, and management of other development resources.

      Our company has created a tool built on the architecture below which has already been well received, but we have a lot of features which will take it much further.

      You would be working with a team primarily in the US with some offshore development resources.

      Qualifications:

      We're looking for someone who can meet as many of the skills/experience-sets below as possible. They are listed in order of importance to us.

      • Requirements Gathering

      • Product Design Experience

      • QA and Debugging Experience

      • UX/UI Design Experience

      • Python 3

      • Django

      • Some experience with managing team-members/delegating tasks

      • Data Visualization in web interfaces

      • Elasticsearch

      • MongoDB

      • Linux (CentOS 7+) Familiarity

      • Experience working with 3rd Party APIs/SDKs for data gathering

      • Experience with big data system design, data processing/munging, and architecture

      • Experience with Jira / Confluence

      All candidates must be:

      • Able to work as a member of a remote team. NVISNx has team members all across the US, and we rely on strong communication and organization skills of each person to function effectively.

      • Self starting. We don't have a heavy hierarchy, so team members must be able to keep themselves tasked, and working towards our collective goals.

      • Able to work as needed on a PST schedule to ensure most overlap of time to work and collaborate.

      • Able to show that they are authorized to work in the United States.

      System architecture

      • Front-End = Angular, D3js

      • Back-End = Django

      • Settings/Conf = MongoDB

      • Connectors = Python + Redis + Tika

      • Data Collection Storage = Elasticsearch

      How to apply

      Email your resume to [email protected]

    • JOB DESCRIPTION

      The Full Stack Web Developer (FSD) will be responsible for designing and developing a web-based biomechanics analysis platform tailored specifically for the company’s markerless motion capture and video data. The aim of this project is to develop a web-based platform, accessed through the company’s website, to aid front office personnel, coaching staff, and players in the analysis, visualization, and reporting of KinaTrax’s data. Additionally, the FSD will support future web development initiatives of the company.

      ESSENTIAL JOB RESPONSIBILITIES

      The FSD performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.

      • Designing and developing a web-based biomechanical analysis platform tailored specifically for use with the company’s markerless motion capture and video data.

      • Developing front end website architectures.

      • Designing user interactions on web pages.

      • Developing back end website applications.

      • Creating servers and databases for functionality.

      • Ensuring cross-platform optimization for mobile devices.

      • Ensuring responsiveness of applications.

      • Working alongside biomechanists and data scientists for core functionality.

      • Working alongside graphic designers for web design features.

      • Designing and developing APIs.

      • Troubleshooting, debugging, and upgrading software.

      • Designing and developing security and data protection measures.

      • Seeing through a project from conception to finished product.

      • Meeting both technical and consumer needs.

      • Writing technical documentation.

      • Staying abreast of developments in web technology.

      • Supporting the company’s future web development initiatives.

      • Designing and developing unit tests.

      • Participating in code reviews.

      QUALIFICATIONS & REQUIREMENTS

      The following qualifications are the minimum requirements necessary to successfully perform this role. However, any equivalent combination of experience, education and training, which provides the necessary knowledge, skills and abilities, would be acceptable, subject to any legal and/or regulatory requirements.

      • Degree in Computer Engineering, Computer Science or equivalent disciplines.

      • Proficiency with fundamental front-end languages such as HTML, CSS and JavaScript.

      • Proficiency with Angular JS and familiarity with other JavaScript frameworks such as React.

      • Proficiency with ASP.NET Core and familiarity with other server-side languages such as Python, Ruby, Java, and PHP.

      • Proficiency with MySQL and familiarity with other database technologies such as MSSQL, Oracle and MongoDB.

      • Proficiency with Microsoft Visual Studio.

      • Proficiency with web servers, such as IIS and Apache, and UI/UX design.

      • Experience in software engineering practices, including but not limited to software design and implementation, unit testing, code reviews, continuous integration, source control, and coding standards compliance.

      • Experience with Git is preferred.

      • Experience interfacing with both internal team members and external customers as part of a solution-based service process.

      • Experience troubleshooting and responding to customer concerns.

      • Proven record of being reliable and accountable for all aspects of their job.

      • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.

      • Ability to work in a fast-paced, self-directed, entrepreneurial environment.

      • Resourceful, with the ability to work independently.

      • Strong time management skills.

      • Ability to adapt to changing circumstances.

      • Decision-making, problem resolution and creative thinking skills.

      • Attention to detail.

      • Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment.

      • Ethical and trustworthy.

      WORKING CONDITIONS

      • Extended periods of computer usage.

      • Occasional travel to meet with clients.

      RELOCATION

      None required. Remote work.

      COMPANY DESCRIPTION

      KinaTrax develops a markerless motion capture system that analyzes the motions of a baseball pitcher and hitter in-game. The system is installed in more than 24 ballparks throughout the country, and is utilized by multiple professional baseball teams for the purposes of assessing and enhancing player performance and preventing injuries. The company was founded in 2015 and is headquartered in Boca Raton, Florida.

      ADDITIONAL INFORMATION

      • Type: Full-time

      • Compensation: $80,000 – $120,000

      • Benefits: Health Insurance, Retirement plan

      • Experience: Senior level

      • Functions: Full Stack Web Development

      • Industries: Biomechanics, Baseball

    • At Olo we develop an online food ordering platform used by many of the country’s largest restaurant chains, reaching millions of consumers. Chances are if you’ve ordered directly from a restaurant brand’s app or website, we’ve made that happen. Mobile ordering and payments is an exciting and active industry full of interesting players and yet still a relatively untapped market ripe for disruption. 

      Olo is revolutionizing the customer experience at these restaurant chains, and we're looking for talented engineers to join our team and help achieve this vision. As part of the team you will work on our Xamarin iOS and Android apps, playing a significant and visible role in driving forward one of the most advanced food ordering platforms in the market.

      You'll work with a smart, passionate team dedicated to delivering amazing products using modern tools and technologies such as Xamarin, AppCenter, GitHub, Azure Pipelines, and more.

      Any engineer may work at Olo’s headquarters in New York City’s Financial District or remotely from anywhere in the U.S. In fact, more than half of our engineering team (and Olo) is remote!

      Requirements

      • Strong knowledge of Xamarin Native and C#/.Net development
      • Experience integrating apps with web services
      • Solid understanding of object-oriented design and patterns
      • Experience designing quality mobile UI/UX
      • Adept at writing unit tests and testable code, and working under distributed version control (preferably Git)
      • Excited about mobile technology
      • A passion for computing that extends beyond work

      Beneficial

      • Experience with Mobile Accessibility
      • Working knowledge of Mvvm pattern
      • Experience working with AppCenter
      • Experience working with Azure Pipelines
      • Hands on experience with publishing apps in App Store Connect or Google Play Store
      • Experience with Automated UI Testing frameworks

      About Olo

      Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand’s own website or app, third party marketplaces, social media platforms, smart speakers, and home assistants. Olo serves as the on-demand ordering and delivery platform across 70,000 locations for over 300 brands, such as Applebee’s, Checkers & Rally’s, Cheesecake Factory, Chili’s, Dairy Queen, Denny’s, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Portillo’s Hot Dogs, Shake Shack, sweetgreen, Wingstop, and more. Learn more at www.olo.com.  

      Olo is located on the 82nd floor of One World Trade Center.  We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map: https://www.olo.com/images/culture.jpg.

      We encourage you to apply! 

      At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are consistently underrepresented across the tech sector and we are fully committed to doing our part to move the needle. 

      Olo is an equal opportunity employer and diversity is highly valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

      If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you!

    • Data Virtuality (Moscow +/- 4 hours)
      3 days ago

      Your main responsibilities:

      • Further development of our Logical Data Warehouse core
      • Conception, development, and integration of new components and applications
      • Analysis and improvement of existing components
      • Bug fixing

      What you bring to us from the professional side:

      • Strong experience (5+ years) in JEE development with a focus on JBoss, Tomcat or similar application server
      • Strong experience (5+ years) in database design and complex SQL queries
      • In-depth knowledge of OOD methodology, Java, XML, J2EE and Web Services (SOAP, REST)
      • Working knowledge of Hibernate
      • Keen understanding of the internal operation principles of an RDBMS
      • Knowledge of data warehousing
      • In-depth knowledge of modern architectural concepts, design patterns, and agile software development (Scrum, Kanban)
      • Practical knowledge of standard technologies for development, assembly (Maven) and versioning (SVN, Git)

      Nice to haves:

      • Practical experience with different operating systems (Windows, Linux, macOS)
      • Experience with cloud technologies (Amazon Web Services, Google Cloud Platform, Microsoft Azure,...)
      • University degree in Computer Science, Information Technology, Software Engineering or related field

      What you bring to us from the personal side:

      • Fluent spoken and written English is a must-have criterion
      • Analytical thinking, pragmatic development approach with a hands-on mentality
      • Being a team-player, but also being able to solve problems independently
      • Understanding the requirements from a customer view
      • Generally very good communication behavior – on both customer and colleague side
    • 3 days ago

      About Andela

      Marc Andreessen, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world.” That statement is just as true today as it was eight years ago.  Software is embedded in our day-to-day, and few industries are immune.  Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible.  

      Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. 

      That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. 

      And we are just getting started.

      Our People

      All of our people live and breathe our E.P.I.C values:

      • Excellence: We are lifelong learners who strive for mastery of our craft
      • Passion: We believe we are going to change the world and act accordingly
      • Integrity: We choose extraordinary people and then trust them to do the right thing
      • Collaboration: We know our sum is greater than our parts
      About the Role

      Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams­­­ of software engineers who are remote and distributed. 

      Andela is looking for a Senior Director to lead how we enable and power engineering services with a strong bias towards action that can spot what needs to be done, effectively prioritize and mobilize teams to accomplish Andela’s overarching goals.  

      You will design, evolve and scale operational effectiveness that enable how our software engineers deliver for our partners. Including:

      • The overall productivity and effectiveness of the delivery organization. Leveraging  a small yet highly leveraged team who spike in analytical thinking, project and stakeholder management, and getting stuff done. 
      • The measurement and operational functions essential to Andela’s delivery across the partner journey.  These include planning, reporting, quota setting and management, process optimization, training and program implementation.
      • The systems and technologies used to differentiate and impact how Andela delivers. Enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners.

      As such, you’ll need to be an expert in building, managing and measuring operational functions essential to the productivity of high performing service organizations, and can operate with a high degree of autonomy. You would be constantly asking yourself:

      • How do I ensure that our Delivery teams have the best insights to better manage their portfolios and maximise growth and margins?
      • How do I ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners?
      • How do I ensure that my team is driving and achieving business outcomes despite cross-functional and cross-vendor change management?

      You are eager for the challenge of molding and shaping an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do.

      Responsibilities:

      • With the VP of Partner Engineering and Senior Directors, co-authors and co-owns the delivery strategy including, segmentation, resource allocation and cost of delivery.
      • Designs, implements, and manages forecasting, planning, and budgeting processes. Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization.
      • Defines the optimal performance measurements and performance management programs required to ensure success. Aligns reporting, training, onboarding and incentive programs with these performance management priorities. Leads efficient and accurate reporting initiatives.
      • Partners with multiple internal stakeholders, especially the heads of Talent Supply, Staffing, Demand, Operations etc to identify opportunities for delivery process improvement. Facilitates successful implementation of new programs through the delivery organization by ensuring well defined, efficient processes are utilized.
      • With Technology and Revenue Operation leaders , primary owner of all software platforms used by Andela delivery functions. Prioritizes investments in enabling technologies in support of delivery productivity. Recommends changes and enhancements to tracking delivery and performance tracking platforms.
      • Provides leadership to the delivery organization, and counsel to the executive team, in implementing engineering service delivery objectives that appropriately reflect Andela’s goals.  
      • Designs incentive compensation programs that reinforce delivery management strategy, and align with Andela’s business organization objectives. 
      Qualifications
      • Four ­year degree in Engineering, Computer Science or a related field from an accredited university.
      • Over 12 years experience enabling service delivery teams in software development, technology consulting and/or software product management
      • A minimum of 5 years in leadership or executive teams dring excellence in service delivery.
      • Proven ability to build, manage and grow a team-oriented and high-performing organization.
      • Excellent communication (written and oral) and interpersonal skills.
      • Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment.
      • A deep commitment to Andela’s mission.
      • Willingness to travel periodically between Andela’s centers and our Partners’s offices.

      Benefits & Compensation

      •      Full-time compensation
      •      Full medical coverage
      •      Beautiful working environment
      •      Opportunity to work with the brightest minds on the planet
      •      Oh, and a chance to change the world!

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

    See 200 more Software Development jobs
  • Customer Support / Customer Success (43)

    • Who we are

      tldr; We build software for Airbnbs to rent themselves.

      What we do

      Our mission is to democratise access to state of the art technology for short-term rental hosts. We want to facilitate a future where hosting short-term rentals is at least as easy as managing long-term rentals.

      Today, we do this by helping Airbnb and HomeAway hosts deliver a great and personal guest experience automatically, though native platform integrations, machine-learning and robust software.

      Our team

      We are a small, but impactful team of 15 people, working all over Europe and North America. Our team is fully remote and distributed. We embrace the fact that your best environment is wherever you - personally - feel the most productive and comfortable for day-to-day work.

      We organize frequent meetups and retreats for the team to physically meet throughout the year. The last trips were to Lisbon, Prague, Paris, Tenerife and Brussels.

      Our company

      Our company is bootstrapped (no third-party investor) and profitable, with a solo founder (@Pierre-Camille Hamana) who built the first version of the product. We are interested in building a great, growing and sound business. We help our customers manage more than 130,000 properties in 120 countries.

      How we recruit

      Amongst our core values are transparency and humility. To help you find out more about Smartbnb, we are releasing an "Applicant Handbook" (on Notion ❤️):

      http://bit.ly/ApplicantHandbook

      What stage are we at in customer support
      • Mid 2018: We started offering customer support across both European and North America.
      • Mid 2019: We completed a full redesign of the web application, with a built-in onboarding magic 🧙‍♀️
      • Now: We are starting to implement account management and onboarding services.
      • We are preparing to dedicate more resources on customer education while focusing on having a proactive customer success approach.

      We are ambitious and take on big challenges together. 🚀 Our customers love the product, provide valuable feedback, and trust us to rapidly help them solve their problems.

      Who you are

      You are a fantastic human seeking to build something amazing with other fantastic humans!

      What you will be working on
      • Onboard customers on our product throughout the entire user cycle with live chat and email.
      • Investigate and troubleshoot issues (with the support of the engineering team and our tooling).
      • Create content to educate customers (product tours, videos, documentation, FAQ).
      • Document our internal processes to maintain a high-quality operation in spite of a fast iteration.
      • Create and manage projects focused on activation, retention, upgrades, and customer satisfaction.
      What you will unlock
      • Growth! And leading business initiatives to achieve it.
      • Fantastic user reviews when we give them more of their life back.
      • Team kudos. 🎉
      Why you will succeed
      • You will be on the front-line with customers and keep close ties with the product team.
      • You can accommodate with a flat organizational structure where the initiative relies a lot on you.
      How we will grow together
      • Level-up 🍄 the support of our customers through daily, compounding improvements.
      • Exposure to a product-fanatical team's iterations of features and the company itself.
      • You will receive (and provide!) "ticket" reviews between peers
      • You will be challenged, and you learn how to rise to the occasion. 💪
      What you'll need to bring with you

      If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you.

      • Caring about the impact your work has on your team and the company.
      • Hands-on experience working in B2B Saas.
      • Attention to detail and eagerness for constant improvement.
      • Everything else is a lovely bonus that we're excited to hear about!
      • Very special kudos if you are an Airbnb host or have been working with a short-term rentals business.
      What we offer

      For us, the company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

      • 🤗 A supportive and caring team environment.
      • 💎 Competitive salary.
      • 🏖 Ample - and encouraged - paid leave.
      • 👼 Maternity and paternity leave.
      • 🔩 All the resources and tools that you need to succeed, including budget for personal development.
    • At Podia, we’re building the most creator-friendly platform on the planet to help people sell online courses, memberships, and digital downloads. And the #1 reason people cite for using us?

      Creator-friendliness 🤗

      Sounds great, but what does it mean?

      It means:

      • Fast, friendly support 💨
      • Free migrations 🚚
      • No technical headaches 🖥️
      • No transaction fees

      …and a relentless passion, across our entire team, for helping our creators succeed.

      Delivering all of that creator-friendly goodness takes work, and that’s why we need your help!

      We’re looking for a super-friendly, tech-savvy, experienced support agent who can help our customers make more sales.

      Here’s what you’ll do:

      • Respond to customer tickets via chat and, email. This is priority number one. Remember that whole creator-friendly thing? We’ve got a reputation to protect 😉
      • Migrate customers (downloading/uploading content, setting up courses, etc…) who need some help switching over from other platforms 📦
      • Troubleshoot product issues, reproduce them for our dev team when necessary and keep track of their status 📝
      • Help our customers with questions about our product, as well as coaching them toward making their first sale 🙌
      • Keep your finger on the pulse of our customer base, helping the team understand what our customers are thinking and asking for 🤔

      Requirements

      We’re looking for a support agent with:

      • Really, really, really good writing skills, who can rewrite this bullet to make it sound better 🖊️
      • Tech skillz. Ideally, you’ve worked in a SaaS company and can take screenshots and record videos for customers like a boss 💯
      • Support experience. You know what it takes to make customers happier than they were before they met you 😊
      • Availability from 10am - 6pm ET M - F. You’ll also be asked to check in on support emails every few weekends 📆
      It’d be REALLY great if you also:
      • Have created and / or sold an online course, digital download, or membership before 🤑
      • Have experience with Intercom and Slack 💬
      • Have experience working remotely 🗺️
      • Have worked with digital creators before 💡

      Benefits

      Here’s what you’ll get if you join us:

      • Competitive salary 💰
      • Equity in a rapidly-growing company 📈
      • 401(k) match (US-based employees) 🏦
      • Health insurance and other medical benefits (US-based employees) 💊
      • Paid family leave 🍼
      • Three weeks of vacation, plus a 3-month sabbatical for every three years you stay at Podia 🏖️
      • Work from anywhere with an internet connection 🌎
      • A professional development credit 💳
      • Annual team retreats with all expenses paid ✈️

      Sound like you? Want to be part of a smart, nimble, motivated team working hard to build something big?

      We’ve been around since 2014, have the greatest customers in the world, and a team that will stop at nothing to help our creators win. If that sounds like something you want to be part of, we want need to hear from you.

      We’re looking for candidates in the same regions as our current team (North America and Western Europe) and will ask for professional references (both a co-worker and a manager) from any finalist candidates.

    • Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 34 people distributed all over the world.


      We’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: a suite of WordPress plugins for WooCommerce, and Jilt, an email marketing platform built for eCommerce.


      You’ll be the first point of contact for hundreds of thousands of eCommerce stores, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything. 


      You should be...

      • Excited to be on the customer’s team -- you’ll need to understand and empathize with their problems before you start fixing things

      • A self-starter, capable of working independently 

      • Dedicated to constant experimentation & learning

      • Familiar with HTML, CSS and JavaScript


      Bonus points if you also have…

      • Experience with WordPress

      • Experience with WooCommerce (or other eCommerce platforms)

      • Experience supporting SaaS products

      • Experience writing and maintaining documentation

      • Native-level fluency in a language other than English (We love being able to support customers in their native language!)


      You’ll be responsible for…

      • Assisting customers by troubleshooting technical problems and escalating as needed

      • Answering pre-sales questions and other feedback from customers

      • Documenting and optimizing our support process to improve customer satisfaction

      • Writing technical documentation and other content so customers can help themselves

      • Helping our product, engineering, and marketing teams identify areas where we can improve the customer experience

      • Monitoring social media and forums where customers may have questions or issues with our products and get them the help they need


      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do

      • Competitive salary

      • Annual company retreats (read about our last adventure in Scotland!)

      • Fantastic benefits: 28 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!

      • Transparent culture (check out our team wiki)


      Curious to learn more? Read our full position overview and apply here. We're excited to meet you! Applications accepted through March 13th.



      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

    • Convo’s mission is to connect humans through universal communication solutions shaped by cultural experiences.  We are a Deaf-owned, Deaf-operated, and FCC-certified company and we are seeking a like-minded and passionate individual to join our support team to assist users with inquiries regarding our products and services as well as assist users in troubleshooting through Video Phone (VP), E-Mail, and LiveChat. This position will support the company's retention strategy.

      Convo is an equal opportunity employer and we welcome everyone to our team. If you need accommodations during the application or interview process, please let us know.

      In your application, please feel free to note which pronouns you prefer.

      At Convo, we redefine what it means to give back, we are all about elevating our community to new heights, and this is not possible without people who share the same passion for our culture and identity. We are seeking a motivated and talented individual to join our Customer Success team to ensure all Convo users have a successful experience. If you feel we’re the place for you, then join us to make a difference!

      Responsibilities

      • Provides timely front-line support to customers.

      • Provides general support and resolutions for customer related concerns.

      • Assist customers with the registration process.

      • Accurately document problem resolution including all actions taken through resolution.

      • Ensures all customers are keenly aware of all products and unique features.

      • Responds to all customer complaints and concerns.

      • Provide proactive support to customers by anticipating support needs before they occur.

      • Assists with onsite marketing related activities as needed.

      • Assist with special projects as assigned.

      Required Skills & Qualifications

      • Strong Knowledge and familiarity with Convo products and features

      • Knowledge with platform: Salesforce.com

      • Ability to solve problems, multi-task and prioritize effectively

      • Possess excellent interpersonal, communication, active-listening and written skills

      • Ability to remain professional and courteous with customers at all times

      • Must be available to work occasional nights, holidays and weekends

      • Possess knowledge and understanding of Deaf culture in general

      • Fluent in American Sign Language

      This position will remain open until filled. 

    • Silktide makes software that helps companies test and improve their websites. We work with household brands around the world, such as eBay, Orange and HSBC to name a few.

      As a Customer Success Manager, you’ll focus on driving retention and growth within our existing client base. You’ll report into the Head of Customer Success and work closely with Sales, Operations and Product Managers to provide a consistent, first class experience for clients using Silktide.

      Our focus is making it easy for customers to launch with Silktide and ensuring they are set up to successfully grow their use of the service throughout the lifecycle of their relationship. This is more than simply taking our customers through a business review, it’s about ensuring the customer is delighted from day one, that they’re optimizing their use of the service, and that they’re positioned to continue to grow their use over time.

      As part of the role, you will also be responsible for instilling best practices for customer support and will provide guidance and training to customers in order to help them maximize their usage with our core products.

      • Managing accounts within an exciting growth environment

      • Effectively tailor your communication style to different audiences

      • Ensure revenue growth from existing customers through high customer satisfaction

      • Achieve and maintain high NPS

      • Help customers get the most out of the product

      • Work to deeply understand customer roles, and their challenges

      • Hold account meetings with existing customers (travel required)

      • Ensure customers are kept up to date with product improvements and new features

      • Onboarding and training new enterprise clients

      • Feedback to product on areas for improvement

      You should be prepared to reach out to customers, take care of them and target problems even before they happen. It is about understanding the customers’ business requirements and looking at our solution from their point of view in order to increase the recurring revenue whilst reducing churn.

      If you have previous web specific, digital agency, sales and/or account management experience, then this would be advantageous especially if this is within a SaaS environment. Your success will be measured by the success of our customer satisfaction, as well as the additional revenue generated by our customers as a result. You will be able to manage your own time, have confidence and be commercially minded. If you need something to work better, you’ll be encouraged to implement it.

      This is an exciting time to join Silktide, we are growing fast and expanding internationally, so there are plenty of travel opportunities. Our office is based in Derby, with excellent transport links and remote working is an option. We offer awesome perks, flexible working conditions, a fantastic salary and the opportunity to succeed, and we think you’ll be hard pushed to find anything like this anywhere else!

      We cannot sponsor visas at this time.

      No agencies outside our PSL please.

    • Snowplow Analytics (UTC +7 to UTC+12)
      4 days ago

      Our Snowplow Insights offering has grown significantly over the last year, and we now orchestrate and monitor the Snowplow event pipeline for nearly 200 customers, many of them processing billions of events per month. The support that we provide to our customers is a core part of the Snowplow Insights offering, and we strive to provide the best technical support of any analytics vendor.

      We have implemented a full “follow the sun” support model at Snowplow, with our six Support Engineers working in six well-distributed time zones (East & West Coast US, Canada, Spain, Portugal, Russia). We are now looking to hire an additional Support Engineer in the UTC +7 to UTC +12 time zone range. 

      This is a Support Engineering role - not a Support Agent role. We are looking for candidates who can learn, troubleshoot and explain the many complex technical systems that make up the Snowplow offering. We expect you to have an analytical mind, a high level of customer empathy and an enthusiasm for improving processes and systems. Depending on where your passions lie, there is a path from Support Engineering at Snowplow into Customer Success, Implementation Services, Tech Ops or Engineering.

      Responsibilities for our Support Engineer will include

      - Handling customer tickets in Zendesk, resolving if possible or escalating further to our Customer Success, Implementation Services, Tech Ops, Engineering or Product teams.

      - Handling Snowplow pipeline incidents in OpsGenie, communicating the failure to our customers and either resolving if possible, or working with the customer and/or Snowplow teams to resolve.

      - Providing help to the open-source Snowplow community in our Discourse forums.

      - Working with customers on regular support tasks including: upgrading their Snowplow pipelines; sharing security best practices; enabling new Snowplow features for their account.

      - Creating playbooks, documentation and software to reduce your support workload even as we add more customers.

      - Collaborating with Snowplow teams on bug fixes and new features for both our open source projects and our proprietary orchestration and monitoring technology.

      - Constant awareness of open and ongoing issues and actively checking and updating open tickets.

      Excellent customer support is at the core of Snowplow’s commercial offering. You will join the support rotation, and take on an agreed number of evening and weekend support hours (compensated both in money and time). While the ongoing Snowplow Insights support commitment is the first priority, our Support Engineers will regularly take full days to work on projects that are strategic for the Support team or wider company.

      The environment you’ll be working in

      Our company values are Transparency, Honesty, Ownership, Inclusivity, Empowerment, Customer-centricity, Growth and Technical Excellence. These aren’t just words we plucked out of thin air, we came up with them together as a company and are continually looking to find new ways to weave these into our day to day operations. From flexible hours and working locations to the way we give feedback, we’re passionate about building a company that supports both company and individual development. 

      We’d love to get to know you if:

      • Data or programming is your thing! This role would be a great fit for somebody who has completed an analytically rigorous degree or programming bootcamp, or has experience in programming, QA or other automation.

      • You enjoy helping people. You communicate with clarity and empathy.

      • New programming language? You’re on it! You have a broad technical curiosity and proven technical understanding.

      • Broader business challenges interest you. Snowplow customers are highly technology- and data-literate, and expect Snowplow Insights support to be responsive, well-informed and always mindful of their business goals.

      • I have an idea! You have a passion for problem solving.

      • Can we automate? Yes, we can. You will be constantly working with customers and internal Snowplow teams to solve Snowplow Insights problems in as effective, time-efficient and repeatable way as possible - you must love troubleshooting.

      • Process makes perfect. You have a mature attitude to security, documentation and process.

      • Reliability is key. Snowplow Insights customers trust us with their event pipelines and AWS and GCP accounts - this is a huge responsibility and informs everything we do.

      What you’ll get in return

      • A competitive package, including share options

      • 25 days of holiday a year (plus bank holidays)

      • MacBook or Dell XPS 13/15

      • Freedom to work wherever suits you best 

      • Two fantastic company Away Weeks in a different European city each year (the last one was in Bratislava in November!)

      • Work alongside a supportive and talented team with the opportunity to work on cutting edge technology and challenging problems

      • Grow and develop in a fast-moving, collaborative organisation 

      • Convenient location in central London (Shoreditch)

      • Continuous supply of Pact coffee and healthy snacks in the office when you’re here!

    • The Customer Engagement Manager role is the first of its kind at Later. You will be joining an experienced team that to date has been serving all customer types, but you bring strong leadership skills and expert knowledge in serving high value customers that require more hands-on guidance. Your goal is to proactively engage with our high value customers to understand their goals with using Later, onboard them with a strategic hands-on approach, ensure they are getting continued value from the product to optimize expansion and upselling opportunities.

      Later’s customer base has been growing rapidly, and to optimize customer retention we need someone who can ensure this segment of our customers reach their long term goals. You will work within the Customer Success team, alongside our Education and Onboarding teams to develop high touch strategies across the entire customer journey.

      Responsibilities

      • Onboard Later’s high value customers with a combination of 1-to-1 and 1-to-many touchpoints

      • Identify opportunities and implement strategies for retention, renewals, and expansion

      • Provide proactive touchpoints with Later’s VIP companies such as Nike, NBC, Spotify, Patagonia, and more

      • Be the first point of contact for inbound inquiries and responses to 1-many onboarding campaigns

      • Conduct webinars and run product demos guiding customers on how to use Later to accomplish their goals and desired outcomes, as well as drive usage of key features that contribute to activation and retention

      • Develop training materials such as slides, scripts, and recorded demos to help customers achieve their outcomes at different stages of their journey

      • Proactive outreach to customers that may need help

      • Collect product and cancellation feedback

      • Work cross functionally with Product and Marketing teams to represent the voice of Later’s high value customers

      • Collaborate with Customer Education and Customer Onboarding within the Success team to ensure strategic alignment

      • Approach all strategy and tactics with a data driven approach - creating hypotheses and assumptions, validated with data insights

      Skills and Qualifications

      • 3+ years in a Customer Success/Account Management role preferably in a B2B SaaS environment

      • Experience planning low touch and high touch customer onboarding strategies

      • Strong sense of analytics and how to measure results, obsessed with making optimizations to take your work to the next level

      • Ability to quickly uncover root causes and desired outcomes, and translate insights into actionable steps

      • Strong command of the English language, both written and verbal

      • You are a creative thinker who is comfortable working both independently and in a team environment. You embrace feedback, and have a constant desire to learn and improve.

      • Knowledge of the Social Media Market (bonus for experience working with/in Social Media Agencies)

      • Bonus: you’ve used Marketing Automation and Customer Success tools such as Intercom, Zendesk, Amplitude, Asana, etc.

    See 36 more Customer Support / Customer Success jobs
  • Design (45)

    • 8,300 students drop out of school every single day. We're looking for people to help us change this.

      About us

      Remind, the leading communication platform in education, helps educators reach students and parents where they are: their phones. With nearly 30 million active users, we’re one of the fastest-growing companies in education technology, but we have our sights set on something bigger: giving every student the opportunity to succeed.

      Design at Remind

      The design team creates elegant, user-centered experiences that solve gnarly problems. After all, connecting millions of people through a behavior as straightforward as chatting requires serious simplicity. This takes hard work, honesty, and finely-tuned communication with each other. We take pride in our craft and look to our users first for inspiration. We’re looking for a designer who can humbly approach this problem space and come out the other end with a confident narrative that describes the communication platform of tomorrow.

      You may be a fit for this role if you:

      • Have 3+ years of experience shipping products at a tech, product-driven company

      • Can reduce complex problems to simple narratives and solutions that strike the right balance between flexibility, power, and ease of use

      • Are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work

      • Consistently iterate through refinements in your work to the finest details

      • Love working with other designers to help them learn and grow—and have them help you learn and grow

      At Remind you will:

      • Embrace complex design problems and drive simplicity through elegant solutions

      • Craft user-centric designs across platforms by incorporating insights from both qualitative and quantitative data—be data-informed and opinionated

      • Partner with engineers, designers, researchers, and product managers to build products and features from conception to launch

      • Contribute to the vision and overall strategy for our products

      Benefits and perks

      • Competitive salary and equity

      • 401K

      • 100% health coverage for you and your dependents

      • Open vacation policy

      • Paid parental leave

      • Parking and commuter benefits

      Remind is an equal opportunity employer, and we're committed to diversity and inclusion in the workplace. We aim to represent the students, teachers, and parents we serve, and we welcome, support, and empower all the diverse individuals in our community.

    • Axuall (Eastern Time)
      2 days ago

      WHY AXUALL?

      Axuall is an early-stage startup - we just closed our $3mm Seed Round - based in Downtown, Cleveland, and we're building a digital proof network for verifying credentials, identity, and authenticity.

      These are Axuall’s early days - we’re looking for those who are interested in joining our team of talented and committed entrepreneurs, technologists, and industry experts to help us build something awesome together.

      We're addressing a multibillion-dollar need to meet the demand for new delivery channels, products, and services in healthcare and other industries where proof matters. Axuall chose healthcare (where we have multiple committed pilots scheduled over the coming months) as our first market because it faces considerable challenges related to increasing practitioner shortages, delivery channel expansion, and the growing demands of an aging population. Together, these challenges drive the urgency to reduce the administrative burden on its practitioners, reduce delays in hiring, accelerate revenue capture, and improve access to care.

      ABOUT THE ROLE

      In this role, you will provide leadership and take ownership of the design, aesthetic, user experience and feel of Axuall’s product, collateral and encompassing brand. You will help us achieve our vision to simplify the credentialing process and create a product that our users love.

      • You work closely with the Product Manager to translate the product vision to workable designs for the Engineering team, minimizing front-end churn & eliminating inconsistencies.
      • You are well versed in responsive design and have a strong understanding of accessibility and responsiveness across desktop and mobile interfaces.
      • You are an excellent communicator and are comfortable having discussions with and incorporating feedback from users and stakeholders.
      • You have the ability to design at all stages of development while integrating ongoing user research, building from low-fidelity sketches and wireframes to prototypes to high fidelity mocks
      • You have experience with branding, web design, flyers, company collateral, and other marketing assets communicating a consistent brand across various mediums.
      • You understand the usefulness of a well-maintained and documented style guide that can be leveraged across Engineering and Marketing teams.
      • You are familiar with designing accessible applications and understand how to accommodate users with visual or physical impairments.
      • You have a demonstrated understanding of user-centric design practices and contemporary design patterns
      • You have a working knowledge of HTML, CSS, JavaScript - Vue.JS, Zeppelin and other technologies to facilitate work with engineering.
      • You have experience designing for applications that have several thousands of users, incorporating use data and analytics to iterate and improve the applications.
      • Academic background with Design, HCI, or other substantial relevant experience.
      • Link to an online portfolio that clearly demonstrates all of the above.

      About Axuall

      Axuall's founding team of entrepreneurs, technologists, and credentialing experts is focused on the premise that the verification of facts should not be as expensive and time-consuming as it is. We are building a worldwide network and marketplace of proof to solve this.

      Axuall makes presenting credentials easy, safe, secure, and instantaneous. We chose healthcare as our first market because it faces considerable challenges related to increasing practitioner shortages, delivery channel expansion, and the growing demands of an aging population. Together, these challenges drive the urgency to reduce the administrative burden on its practitioners, reduce delays in hiring, accelerate revenue capture, and improve access to care.

      Axuall's technology enables healthcare providers to request and receive digitally signed credentials from primary sources that they can securely share with employers, health systems, and insurance plans. The Axuall network proactively monitors conditional events, such as expirations and dependencies, allowing practitioners to address issues the moment they arise. This means credentials will always be up-to-date, ready to present, and aligned with standards. This eliminates the need for health systems to request redundant information, dramatically shortening the time it takes to hire, privilege, enroll, and activate practitioners.

      Axuall's founding team is responsible for over $1B in value creation across multiple startups and industries.

      Charlie Lougheed, Axuall's founder and CEO, is an experienced entrepreneur with multiple large-scale startups that grew to market leaders including Explorys (sold to IBM to become Watson Health in 2015), Everstream, PNC, and Deloitte.

      Benefits

      • Comprehensive Health Insurance (HSA, Health, Vision, Dental)

      • Unlimited PTO / Vacation Days

      • 401k Plan

      • Monthly Travel / Parking Stipend

      • Fitness Stipend

      • Continuing Education Stipend

      • Family Leave

      • Remote Work Allowance

      • Snacks, Coffee, Teas and more!

    • 3 days ago

      At Namaste, your ideas can become fantastic products in no time. Bring passion and dedication to your job and there is no limit to what we can accomplish together

      Do you love crafting elegant solutions and solving highly complex challenges?

      Can you see the importance of every detail?

      We’re a diverse community of thinkers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways. This is a deeply reciprocal place, where everything we build is the result of people in different roles and teams working together to make each other’s ideas stronger. That same real passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it.

      Our Marketplace squad is building the next generation of cannabis online platform. We operate several micro-services to handle customers’ information, orders and suppliers, fulfillment statuses, product details, inventory management, and payment gateways.

      We are looking for a motivated Product Designer, specialised in Design Systems to help us develop new features and continue to maintain a high level of quality for the existing ones.

      If you are comfortable working in an exciting environment with rapidly changing priorities, if you are creative and inspired to invent new ways to help design amazing products that customers love, please join us! We would really love to work with you!

      Responsibilities:

      As a Senior Product designer, you will work together with designers, researchers and strategists on solving design challenges by creating high fidelity designs and prototypes of features or new products and carry them through sign-off with stake holders as well as QA with engineering.

      Required Skills:

      • Track record of creating meaningful digital experiences for top brands, in-house or agency, ideally with an eCommerce focus.

      • Understanding of platforms and devices and how they relate to design, a good understanding of front-end coding standards and limitations, coding knowledge a plus.

      • Experience working with Design Systems and modern UI design tools (Sketch/Libraries, Abstract, InVision, Zeplin etc.).

      • A deep understanding of the end to end iterative UX process (personas, scenarios, wireframing, and high fidelity visuals).

      • A passion for solving design problems while – owning all facets of design (strategy, art direction, interaction design and research).

      • Exceptional UI abilities, a keen eye for good design shown and an extensive portfolio of live projects.

      What we offer:

      • Fully remote and highly talented distributed team.

      • Working on great tech stack with cutting edge technologies.

      • Product company with a long-term vision.

      • Competitive salary depending on the relative work experience.

      • Project exposure and ownership that impacts our users, product, and business.

      • Challenging technical tasks, fast learning cycles, and meaningful feedback.

      We thank you for your interest in employment opportunities at Namaste Technologies. Please note, only the candidates who are selected for an interview will be contacted. Namaste Technologies welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

    • 4 days ago

      HashiCorp is at the epicenter of the cloud adoption wave, helping shape how the world’s largest enterprises are running their IT infrastructure. We provide many of the most innovative companies with the infrastructure automation tools. All our foundational technologies are open source and developed openly. We take care to balance and be responsive to the needs of our open source community as well as our enterprise level customers.

      As a Product Designer working on Terraform, you’ll collaborate deeply with product management, engineering, as well as your follow designers. You'll combine research and ideation to provide our users with effective solutions to complex challenges. You should be a self-starter who thinks clearly, articulates design decisions effectively, and values execution.

      HashiCorp Design, as well as the other cross-functional teams you'll work with, is largely a remote team. While prior experience working remotely isn't required, we are looking for team members who perform well given a high level of independence and autonomy.

      You will:
      • Collaborate early and often with engineers and product managers
      • Lead design projects and present your work to stakeholders and customers
      • Deliver user-centered design (including user flows, wireframes, and prototypes) informed by user and market research
      • Distill complicated problems and complex data models into highly usable and efficient UI experiences
      • Collaborate with other designers to build and maintain a shared design language
      You may be a good fit for our team if you:
      • Have a minimum 4 years of relevant experience
      • Have experience designing B2B tools
      • Employ a process and have a portfolio that demonstrates this fact in both design and writing
      • Clearly articulate design decisions and rationale through excellent written and verbal communication skills
      • Work iteratively driven by feedback loops and critique
      • Think in systems and patterns
      • Thrive in a highly technical space
      • Have a positive attitude, an open mind, and a desire to collaborate and learn
      As a bonus, you may additionally:
      • Be familiar with infrastructure management concepts
      • Understand, and have even implemented, designs in code
      • Use the latest prototyping tools to make your work come to life
      • Have experience with data visualization, specifically with Javascript frameworks

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

      #LI-NL1

    • This UX Researcher or Senior UX Researcher position for our Manage stage group is 100% remote.

      A brief overview:

      GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than tripled the size of the UX Research team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product direction you’d contribute to when working here.

      As a UX Researcher at GitLab, you will be embedded into our Manage section, overseeing user research for a range of users and use cases. You’ll work on high-traffic, ever-maturing product categories, such as our value stream analytics features, access management capabilities, and compliance solutions. The work you’ll be overseeing will be impactful and highly visible to millions of our users across the globe.

      What you can expect in a UX Researcher role at GitLab:
      • You'll need to proactively identify generative user research projects within our Manage stage.
      • You’ll collaborate with other UX Researchers to identify research studies that will require you to work across our different stage groups.
      • You'll partner with Product Managers and Product Designers to execute research projects within their respective groups.
      • You’ll guide, and where necessary train, Product Designers and Product Managers in how to undertake evaluative research projects and in how to create strategic deliverables such as journey maps, storyboards, competitive analyses, and personas.
      • You’ll need to have a high-level understanding of the features, technical constraints, and competitor landscape found in our Plan, Manage, and Create stage groups. Working knowledge of the end-to-end GitLab product will also be required too.
      • You’ll be comfortable evangelizing research. We aim to share user insights with both the broader organization and externally.
      • You’ll do this to increase empathy while helping the team to continue to grow the maturity of our UX practice.
      • As a Senior, you’ll lead strategic user research initiatives that span multiple-stage groups or across our entire product.
      • You’ll mentor UX Researchers, both inside and outside of your product area.
      • You’ll actively contribute to our UX Research processes, our documentation, and our research repository. You’ll need to be comfortable working in the open, collaborating with our community, and approaching research in a transparent manner.
      • You’ll engage in social media efforts, including writing blog articles and responding on Twitter, as appropriate.
      • As we’re growing, you’ll interview potential UX Research candidates.
      • You’ll help our Research Coordinator to build on our First Look participant recruitment platform.
      Projects you might work on:

      You will be leading generative research projects within our Manage teams. You'll be leading research studies on analytics features, two-factor authentication flows, and permissioning. You’ll also support Product Designers and Product Managers who are doing evaluative research and usability testing in these areas. The users you’ll be working with are in a range of job roles, from Product Designers and Project Managers to System Admins and Software Engineers. At GitLab, we work using Agile methodologies and ship features monthly.

      You know you are doing a good job as a UX Researcher when:
      • You collaborate effectively with our Product Designers and Product Managers.
      • You can quickly build rapport with GitLab's users.
      • You contribute ideas for feature improvements based on your research findings.
      • Your research work enables our Product Designers and Product Managers to work effectively in front of our sprint cycle, as outlined in our Product Development Workflow.
      You should apply if:
      • You have significant professional experience working as a User or UX Researcher in a technical domain.
      • You've got experience doing research alongside a product design team.
      • You'll bring excellent planning and organizational skills as you'll need to manage multiple competing priorities.
      • You are experienced applying research methodologies in a remote setting.
      • You've mentored other UX Researchers.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
      • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.
      It would be an added bonus if:
      • You've worked for a fast-paced startup or high-growth scale-up.
      • You have led user research efforts within analytics tooling, access mangament features, or on products within heavily-regulated industries.
      • You have a degree in psychology, human factors, human-computer interaction or related field.
      • You’re experienced with open-source tools or working in an open-source organization.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.

      Hiring Process and compensation:

      Our hiring process for this UX Researcher or Senior UX Researcher position typically follows four stages. The details of this process, our levelling structure, and the compensation for this role can be found at the bottom of our job family page.

    • About Us

      At GovPredict, we build products that make government more transparent and politics more efficient. We help organizations navigate and guide public policy with a comprehensive platform that unifies advocacy, government relations, and fundraising teams.

      We are a 100% non-partisan company -- and we really mean it! Our clients fall on all sides of every issue, and we provide the same powerful technology to them all. Our team members are also all along the political spectrum, and we want everyone to feel welcome. The only rule is that our personal political views never affect our work. We believe that every organization has the right and the duty to analyze government policy, come to their own conclusions, and promote their points of view to the public (and public officials). 

      Good companies can be built quickly. Greatness takes hard work over time. We want people who are dedicated and want to invest themselves in GovPredict just as much as we are dedicated to our people and invest in them. We are a team of relentless problem-solvers and we believe in professional development and promotion from within.

      GovPredict is headquartered in Washington, DC, the heart of American politics. Our engineering offices are located in Chișinău, Moldova and in Belo Horizonte, Brazil. We have a friendly, collaborative, hard-working team that is dedicated to building the best public affairs software in the world. 

      The industry has gotten stale, and we're working to build something better. Organizations deserve the most modern, comprehensive tools available to monitor the political and policy landscape and protect their missions. If you want to help drive that forward, come work with us!

      About the Role

      Would you like to be the start of something big? Do you love taking a brief and turning into stunning reality? Have you developed materials that influence specific market segments? The marketing team at GovPredict is hiring its first full-time designer. 

      You will own the visual execution of GovPredict’s brand, playing a major role in shaping the way our state-of-the-art products are perceived in the Government Relations segment. Working closely with the VP of Marketing and other colleagues, you will be building something new.

      This is a big opportunity, and we want someone who can take the lead in ensuring every interaction with GovPredict is exciting, engaging, and modern. You need to be adept at taking descriptions of niche market segments and designing materials that will spark specific emotional reactions in those segments. 

      The Senior Marketing Design Manager will create every visual item that we use, from case studies to pull-up banners and from digital ads to the entire marketing site.

      Responsibilities 

      • Design all marketing materials, including, but not limited to:
        • Flyers, brochures, folders
        • Corporate items such as folders, notebooks, swag, etc
        • Conference display materials
        • Online ads
        • Web pages
      • Develop and manage all visual aspects of the company brand
      • Manage entire design process from receipt of brief to delivery of materials

      Required Qualifications

      • A bachelor's degree
      • At least 5 years experience with print and digital design (B2B strongly preferred) 
      • Demonstrated ability to take the emotional motivators and general preferences listed in a brief for different target segments and translate this understanding into a design language that elicits specific responses.
      • Willingness to iterate and optimize web designs based on data around conversion rates and site user behavior.
      • Collaborative approach, receiving and responding to feedback
      • Attention to detail

      Qualifications that would be a Major Plus

      • Ability to code web pages and modules (strong preference given to candidates with experience developing in HubSpot)
      • Experience in HubSpot
      • Working knowledge of the government relations/public affairs segment
    • ABOUT US

      Vivante Health is a disruptive, innovative and life-changing startup, focused on improving health and quality of life for those with invisible, stigmatizing and isolating chronic conditions. We are starting with a focus on digestive disorders (GIThrive®), using real human interaction and scalable technologies (along with patented devices) to provide an invaluable careteam (pharmacist, advocate "Sherpa", psychosocial expert, and clinical dietician) 24/7/365, to a population that badly needs resources and help. Over 70 Million people in the US have digestive disorders, which is double the number of people living with diabetes. We are the first and only company providing coordinated care for digestive health. We are not only improving the health of millions of Americans, but we are also GREATLY reducing the cost of care for those with gut issues.

      SUMMARY OF POSITION

      The Acquisition team at Vivante Health is seeking a junior graphic/digital designer to produce collateral geared toward lead generation and lead nurturing, as well as supporting needs for the sales team. The ideal candidate will be someone with strong graphic and web design skills, an understanding of brand consistency and the ability to work within brand guidelines, and experience designing a variety of content types including marketing emails, landing pages, white papers, brochures/one-sheets, web graphics & illustrations, presentations, and display ads. An ability to handle multiple projects at once, as well as quickly iterate designs based on feedback is a must.

      PRIMARY RESPONSIBILITIES

      - Design sales enablement tools, marketing collateral, materials & signage for events, proposal templates, powerpoint templates and presentations, marketing html emails, display ads, and other marketing & communications materials as needed, adhering to brand guidelines and based on project specifications/requirements

      - Act as the first and last line of defense against brand creep; own the style guide and ensure that all materials are on-brand

      - Meet with internal clients to understand design needs; review creative briefs and determine requirements

      - Work with copywriter and content manager to produce layouts and final designs

      - Schedule projects and define timelines

      - Produce drafts for review by internal clients and management; make revisions based on feedback received

      - Propose graphics for testing digitally and revise based on performance

      - Review final productions for errors and ensure a high standard of quality

      REQUIREMENTS

      - Degree in Design, Fine Arts, or related field

      - 2-3 years experience in graphic or web design

      - A strong portfolio of design work, including a variety of print and digital assets: powerpoint presentations, brochures/PDFs, email, banners, etc.

      - Strong understanding of branding & ability to design materials that adhere to brand style guidelines

      - Highly skilled with Adobe Creative Cloud/Creative Suite

      - Basic HTML & CSS or experience building HTML emails

      - Detail-oriented and a keen eye for aesthetics

      - Excellent communication skills; ability to conceptualize visuals based on requirements and present ideas to management

      - Ability to work in a fast-paced environment and manage multiple projects at once

      NICE TO HAVE

      - Experience working remotely

      - Experience working for a B2B organization

      - Understanding of or experience with designing for accessibility

      APPLY

      Please include a link to an online portfolio or portfolio samples in your application.

      This job description is not intended to be complete or limiting. The role will require a proactive and flexible approach to manage tasks. Vivante Health is an equal opportunity employer.

    See 38 more Design jobs
  • Marketing / Sales (53)

    • Yesterday

      We have an incredible product that our users love. Now we just need to get it into the hands of the people who need it, and create a community of non-developers creating software for the first time.

      This role contains equal parts:

      1. Hardcore metrics-driven marketing

      2. Helping us build and position the product for growth

      3. Building communities and connecting with the people driving the no-code revolution

      You'll be our first non-product hire, so you've got carte-blanche to define how we do things. You may also have a better idea of what we're looking for than we do. In that case: apply and tell us!

    • Responsibilities
        • Strategic Account Leader will report to a Regional Director.
        • Act as a primary point of contact and the face of GitLab for our strategic and large customers and prospects in your assigned territory.
        • Contribute to post-mortem analysis on wins/losses.
          • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
        • Take ownership of your assigned territory
          • document the buying criteria
          • document the buying process
          • document next steps and owners
          • ensure pipeline accuracy based on evidence and not hope
        • Contribute to documenting improvements in our sales handbook.
        • Provide account leadership and direction in the pre- and post-sales process
        • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts
        • Collaborate with Field Marketing to drive awareness, engage target accounts and progress opportunities through the Sales funnel
        • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
        • Be the voice of the customer by contributing product ideas to our public issue tracker
        • Travel as necessary to accounts in order to develop relationships and close large opportunities
        • Generate qualified leads and develop new customers in conjunction with our strategic channel partners in exceeding quota.
        • Expand knowledge of industry as well as the competitive posture of the company
        • Prepare activity and forecast reports as requested
        • Update and maintain Sales’ database as appropriate
        • Assist sales management in conveying customer needs to product managers, and technical support staff
        • Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
        • Respond to RFP's and follow up with prospects.
        • Develop an account plan to sell to customers based on their business needs.
        • Build and strengthen the business relationship with current accounts and new prospects.
        • Recommend marketing strategies.
      Requirements
        • A true desire to see customers benefit from the investment they make with you
        • Able to provide high degree of major account management and control
        • Work under minimal supervision on complex projects
        • 5+ years of experience with B2B software sales
        • Experience selling into large organizations
        • Interest in GitLab, and open source software
        • Ability to leverage established relationships and proven sales techniques for success
        • Effective communicator (written/verbal), strong interpersonal skills
        • Motivated, driven and results oriented
        • Excellent negotiation, presentation and closing skills
        • Preferred experience with Git, Software Development Tools, Application Lifecycle Management
        • You share our values, and work in accordance with those values.
      Hiring Process
        • Qualified candidates receive a short questionnaire from our Global Recruiters
        • Selected candidates will be invited to schedule a screening call with our Global Recruiters
        • Next, candidates will be invited to schedule a first interview with Regional Sales Director (in their same region)
        • Candidates will then be invited to schedule a second interview with Regional Sales Director (in a different region)
        • Candidates will be invited to schedule a third interview with our CRO
        • Finally, candidates may have an interview with our CEO
      Compensation

      To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

       

      Additional details about our process can be found on our hiring page.

      Remote-SFO
    • 2 days ago

      Nathan James is looking for a Digital Marketing Specialist to join our team and support the sales organization through the strategic and data-driven acquisition of qualified traffic.

      We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn’t dreadful 

      ABOUT THE ROLE:

      This role reports to the Director of Digital Marketing and is responsible for the execution of our paid media and customer acquisition strategy. You will be running advertising campaigns on Amazon, Wayfair, Pinterest, Facebook, Instagram, and Google. You will build and manage campaigns; perform keyword, audience, and conversion rate analysis in order to optimize our budgets, bids, ad placements, ad unit types, and CPC’s; you will report monthly on performance relative to stated KPI’s, and your ultimate goal is to grow sales and lower customer acquisition costs. 

      This role requires 2-3 years of experience buying media and running paid traffic for an Ecommerce retailer, a brand or a digital marketing agency. Additionally, you must have recent experience running ads on Amazon’s platform, preferably from the Vendor side (AMS). It is recommended, but not required, that you have previous experience building and running paid campaigns on Facebook and Google. 

      While this role is an Individual Contributor role, Nathan James is growing 300% YoY and with that comes growth opportunities within the Digital Marketing Team as we turn on new sales channels and take on new retail customer accounts. 

      ABOUT YOU: 

      We are looking for a sharp and intellectually curious candidate with an analytical mind who loves everything about paid media and acquiring customers. We are looking for a go-getter who doesn’t settle, isn’t afraid to try new things and wants to win every day. You are savvy when it comes to web-based technologies, you are organized and understand how to prioritize your work and your time.  

      Nathan James is a remote company with employees located around the World. While you have the freedom to work remotely and control your daily schedule, with that, comes a level of maturity, internal awareness and self-driven motivation that is required to be successful in a remote environment. While it is not required to have previous remote work experience, it will be a criterion for consideration. 

      You will have a minimum of 2-3 years of experience in an SEM or related paid media / customer acquisition position. You may have a degree or you might not. That’s not what we’re looking for. We care about what you can do and how you do it. 

      BENEFITS & PERKS:

      Our benefits are all aimed at supporting a life well lived, both at work and away from work.

      We’re all about reasonable working hours, sharing, ample vacation time, wellness, education, comfort, and giving back. See our benefits and perks here

      HOW TO APPLY:

      Please submit an application here that speaks directly to this position here .

      There are no right answers or cookie-cutter expectations. A cover letter is not required, but those that clearly demonstrate how Nathan James would be a great fit for you and how you would be a great fit for us will be given full attention and are highly appreciated. 

      We’re accepting applications until 2/28/2020 00:00:00 UTC. 

      Next: We expect to take three to five days to review all applications. 

      You’ll hear from us by 2/29/2020 about advancement to a work sample. You will first be given a small work sample that validates your capabilities with the relevant role requirements and provides you some insight into the type of problems you will be working on. Then on to an interview. Our interviews are one hour to 1.5 hours all remote by Whereby video chat (no software needed), with your future colleagues, on your schedule.  

      We aim to make an offer by 3/13/2020 at the latest with a start date in late March.

      We appreciate your consideration in having Nathan James be part of your career. Our open conversation starts with this post. We look forward to hearing from you.

    • Snowplow Analytics (UTC +/- 2)
      3 days ago

      It’s a hugely exciting time here at Snowplow. Over the last 7 years, we’ve grown to a brilliant 50 person team that is spread out over 12 countries with nearly 150 customers and many, many more open source users, and we’re heading for even bigger and better things.

      Our technology enables you to track any event data; ask any question of that data and use any tool you want to answer it. Our mission is to empower people and companies to do truly transformative things using data. 

      To support us with our ambitious goals, we are now looking for a Marketing Operations Manager to join our Marketing team and build out and lead the operations function.

      The Opportunity

      As the Marketing Operations Manager you’ll work as a part of a growing marketing team that is laser focused on demand generation. You’ll be instrumental in helping the team measure, manage and optimise our go-to-market processes and drive results. You’ll leverage our marketing technology systems to assist marketing and sales in processing inbound leads and will report on and measure the results. You’ll be instrumental in managing our lead flow and reporting processes, helping to optimize our marketing investments and maintain a close partnership with sales.

      We’re an ambitious, enthusiastic team and are looking for someone to join us who can own the growing operations challenge within the marketing team. 

      What you’ll be doing

      • Own and build out the marketing operations function and team interfacing closely with our Head of Demand Gen and the sales organisation

      • Lead the charge on scaling and optimising the operations processes and the technologies we use

      • Measure, report and analyse key demand generation and sales metrics to enable marketing and sales to execute and optimize effectively on their initiativesManage marketing’s CRM system (Pardot) and continuously identify data inconsistencies across sales and marketing platforms, discover root causes and implement sound solutions Work cross-functionally with the sales team to help drive success in lead management and to track and improve funnel efficiency including educating and training as required

      • Work with the sales team on managing Salesforce processes, workflows and reporting

      • Execute and manage key processes in Pardot, including lead scoring, lead assignment, building  nurturing and engagement flows, and more

      • Work closely with the rest of the marketing team members to ensure our campaigns and events are effectively driving pipeline

      • Create processes for the marketing and sales teams that drive speed and efficiency across systems and teams

      We’d love to hear from you if

      • The idea of working for a growing startup excites you

      • You have 3-5 years of experience with managing CRM systems, automation solutions and marketing operations processes (ideally in a B2B SaaS setting)

      • Basic SQL skills is not a must, but it’s a big plus

      • You have deep experience using Salesforce and ideally Pardot (or Hubspot)

      • You enjoy building out detailed processes, sticking to and refining them over timeYou are detail-oriented, accurate and good at problem solving

      • You thrive in fast paced environments where you’ll have to think on your feet

      • You’re analytical and use data to derive insights and inform decisions

      • You are adaptable and don’t mind working in an ambiguous, ever-changing environment

      • You have the ability to identify and communicate issues quickly

      • You have a passion for marketing and demand generation

      What you’ll get in return

      • A competitive package based on experience, including share options 

      • 25 days of holiday a year (plus bank holidays)

      • MacBook or Dell XPS 13/15Freedom to work wherever suits you best 

      • Two fantastic company Away-Weeks in a different European city each year (last one was in Bratislava in November 2019)

      • Work alongside a supportive and talented team 

      • Grow and develop in a fast-moving, collaborative organisation 

      • Enjoy fun events in and around London organised by our Cultural Work Committee 

      • Learn to code or improve your existing skills with our Software Development Guild 

      • Convenient location in central London (Aldgate)

      • Continuous supply of Pact coffee and healthy snacks 

      Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

    • As a member of the executive team, you will take the helm of the Kuali business unit that serves the CFO’s organization on campus with financial & risk management solutions, currently our Financial and Ready products. You’ll be accountable for growing and operating the business line, including full P&L responsibility. You’ll have the support of executive peers who manage product, engineering, user experience, and customer success.

      About the company

      Kuali builds higher ed cloud solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 200 customers and 100 employees. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      If you’re looking to make your fortune off a quick flip with no business model, you’d be happier someplace else.

      What you'll be responsible for
      • Growing the financial & risk management solutions business
      • Understanding the market dynamics and current issues that impact university CFO’s and their organization
      • Positioning Kuali as a thought partner with leading institutions in this space
      • Leading marketing and sales efforts to create and realize demand
      • Working with executive peers leading the product development practice and teams to prioritize and develop products that make Kuali an indispensable partner
      • Working with executive peers to deliver remarkable customer experiences and create fiercely loyal customer advocates at every touch point.
      • Learning, and educating others, about the market landscape & competitive products
      • Managing the P&L, strategic investments, and the financial health of the business line

      Requirements

      About You
      • You’re an amazing communicator. You listen, and your written, oral, and visual communication is clear, concise, and tuned carefully to your audience
      • You’re a natural, self motivated and directed leader who inspires your team, embraces teaching (or learning) opportunities, and provides constructive coaching and meaningful, stretching challenges
      • You’re a resourceful, creative, problem solver
      • You know your stuff. You can think your way through complex issues, have a keen eye for details, and talk about it all confidently, accurately, and honestly
      • You’re cool under pressure. Startups can get a bit hectic. You keep calm and carry on through even the most stressful of circumstances
      • You enjoy a challenge and play to win
      • People love working with you
      • You’re organized, communicative, and accountable—you own your role entirely, while being open to critiques, suggestions, edits, and new ideas
      • You play nice with others, but you’re not a pushover
      • You look at our company values and think “I want to work at a place that has those values.”
      • You’re passionate about your role in helping customers achieve their missions, and you advocate for them fiercely.
      • You’re curious and continuously seek knowledge and share your discoveries with others.
      • You have a track record of combining business, technology, and budget challenges to produce high-impact end results.
      The experience and technical requirements you have to have
      • You’ve formed and executed on a business strategy and, successful or not, learned from it
      • You’ve worked on multiple SaaS solutions
      • You’ve used agile methodologies and have ideas on how you’d improve them
      If you have some of these too we’ll be delighted
      • You have experience with the Higher Education community
      • You know the financial management and/or risk management domains in higher ed
      • You’ve been a leader in both start-ups and large companies
      Other requirements
      • You’ll have the opportunity to travel. There will be 3-4 key events throughout the year, and opportunities to visit customers as well. The travel requirement could be 50%.
      • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

      Benefits

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (unlimited PTO)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Work from home
    • Remote

      We are looking to hire a Financial Analyst for our Financial Planning & Analysis team. The successful candidate will work directly with members of our senior leadership team to set plans, derive goals, and collaborate effectively with teams to achieve them. We’re looking for a detailed oriented self starter who can juggle multiple projects and is excited by building processes that scale.

       

      Responsibilities:
      • Plan the wholistic financial trajectory of the business. Work with senior leaders across functional groups to instrument the business. Determine key metrics and measure how resources will be deployed to achieve them.

      • Oversee the company’s financial health and drive monthly reporting packages. Provide ongoing communication and collaboration with business partners. Surface the performance of our key financial and operational metrics to our senior leadership team and the Board.

      • Embrace new information and proactively look for ways to better understand our business performance. Utilize new information to help improve visibility and forecasting.

      Requirements:
      • Bachelor in Accounting or Finance preferred; MBA a plus

      • 3-5 years of relevant work experience, preferably at a leading investment bank or fast growing SaaS business.

      • Significant experience with sophisticated financial modeling. Direct company FP&A experience is a plus.

      • Ability to turn large data sets into meaningful insights. Ability to code using SQL is a plus.

      • Solid understanding of the key drivers of a SaaS business.

      • Proactive thinker looking to build processes that scale.

      • Distill and simplify complex financial concepts for all audiences.

      • Build trust and effectively collaborate cross functionally.

      The compensation calculator for this role can be found here.

      Remote-ATL
    • 6 days ago

      Summary/Objective

      Instant Teams is seeking a dedicated and enthusiastic remote Channel Development Manager (CDM) to join our growing Company. The CDM will be responsible for our ground-floor partner program for aggressively growing sales at Instant Teams. This position will utilize an integrated strategy that may include, but not limited to, marketing automation, inbound lead response / outbound outreach techniques, working with various lead lists, social networking, industry networking, military connected community liaison marketing. This position will play a crucial role in creating, implementing and continually improving best practices and procedures to make Channel Development in conjunction with the Sales organization a core growth strategy for the Company.

      Essential Functions

      • Lead an initial joint partner planning process to develop mutual channel performance objectives, financial targets, and critical milestones associated with  productive partner relationships, with ongoing review and adjustments of KPIs

      • Proactively assesses, clarifies, and validates partner needs on an ongoing basis. Utilize channel best practices in formulating strategies.

      • Proactively recruit and solidify new qualifying partners

      • Establish productive, professional relationships with key personnel with existing and prospective partner accounts

      • Coordinates the involvement of company personnel, including sales, operations, and management resources, in order to meet partner performance objectives and partners’ expectations

      • Achieves assigned targets for profitable channel development activities, sales volume, and strategic objectives with assigned partner accounts

      • Sells-through partner organizations to end users in coordination with partner sales resources. There may be a number of Military – Connected partners.

      • Ensures partner activities are in compliance with Company, industry, and HIPAA privacy requirements

      • Drives adoption of company programs and campaigns with assigned partners

      • Providing consistent, concise, accurate, and timely weekly/monthly sales reports to management

      • Must have strong inner drive, and self-discipline

      Preferred Education and Experience

      • Excellent verbal and written communication

      • Independent, hard-working, can-do attitude

      • Self-confidence, fast learner who can adapt to dynamic remote environment

      • Four (4) year degree and/or minimum of 3 - 5 years of Channel Development experience for a cloud based app (preferably subscription based). 

      • Experience with Hubspot (CRM platform), and LinkedIn is highly preferred

      • Should have proficiency in Excel, Word, and PowerPoint

      • Should have experience in Google Docs, Slack, and other shared resource apps

      • Must be experienced with Direct and Channel sell-through partner techniques, be a successful prospector

      • Show a proven track record achieving assigned quotas  

      • Ability to multi-task daily projects and commitments and employ structured selling methods is required

      Competencies

      • Data-driven mindset

      • Cross-departmental skills 

      • Communication proficiency

      • Time management

      • Collaborative

      • Flexible

      • Tech-savvy

      • Fast-paced

      • Self-starter

      • Open to flex hours

      Supervisory Responsibilities

      None

      Role Details

      Physical Demands and Work Environment

      This position is completely remote and requires the use of a computer. Please make an effort to work in a safe, quiet, ergonomic space to minimize any health hazards.

      EEO and Harassment Statement

      Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

      Instant Teams expressly prohibits any form of workplace harassment. Improper interference with the ability of Instant Teams’ contractors, employees, partners, customers, or any other people working with us in a professional capacity, to perform their job duties may result in discipline up to and including discharge.

      Other Duties

      Overtime may occasionally be required during high-volume periods. You will be notified ahead of time when there is an anticipation of overtime and made aware of which dates have been authorized. Overtime is only to be used with prior approval from a supervisor.

      Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

    See 46 more Marketing / Sales jobs
  • Product (59)

    • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Platform Engineering group at Auth0 builds the underlying technologies that power our Public and Private Cloud Platforms worldwide. The group is responsible for infrastructure, data storage, observability, SRE, provisioning, compute, orchestration platform, build/test/deploy, tools and services - all of the components that make up the Auth0 Platform.

      We’re looking for a technically savvy product manager to deliver solutions that empower customers to realize the value of the platform. This is a high-impact role that requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. Experience in cloud (AWS) infrastructure, storage, security, containerization/kubernetes, and CI/CD pipeline is highly desirable. A fierce curiosity and strong collaboration skills are your keys to success.

      You will:

        • Conduct product research and discovery with engineering teams.
        • Analyze and synthesize signals from multiple sources: users, field teams, market data, competitive analysis, and others.
        • Define the near and long-term strategy and socialize it with stakeholders.
        • Work daily as a member of a dedicated team with engineering and design, organized around a shared mission.
        • Develop and test product hypotheses, working in a lean and iterative way.
        • Define and track KPIs and success metrics for your product area.
        • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.
        • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).

      You might be a good fit for this role if you:

        • Have 5+ years of experience as a product manager, preferably in a startup environment, with a minimum of 5 years working in the software industry.
        • Has experience working on technology platforms, experience in building highly available and scalable large web software backends in cloud environments (Preferably AWS).
        • Has experience with microservice architecture and web application/services development.
        • Has experience working with DevOps teams, SRE teams and managing infrastructure running business-critical applications.
        • Has prior experience in working with one or more domains like SQL/NoSQL databases, full-stack web deployments, SaaS or PaaS deployments.
        • Has experience working with containers, kubernetes, container orchestrators, and cloud deployments.
        • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.

        • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.

        • Are curious about new technology and exhibit a strong desire to learn.

        • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).

        • Love the work of identifying and deeply understanding customer problems.

        • Exhibit user empathy and seek their input at all stages of the product life cycle.

        • Are self-motivated and have experience working remotely.

        • Can travel domestically or internationally when required (15% or less).

        • Have experience working on Platform is a plus.







      Preferred Locations:




        • #US; #AR; #CA;






      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • Shape VOD products that delight our users

      We have big ambitions for our products here at BeBanjo, and we are looking for a talented Product Manager to help make them a reality.

      About you

      You should be empathetic and curious, never settling for the answers that leave you wondering.

      You must be supportive and trusting of others. Through collaboration, you will come to decisions on the challenges that are worth solving and to do that, you will rely on the input and hard-work of Sales, Design, Technical Account Management, and Development. You should be prepared to communicate your decisions clearly, convincingly and where possible - with data.

      You have a solid background working with digital products and have worked with, or in product teams for at least two years. You should have experience with web technologies and modern web products. You understand how digital products are made and you have some experience with modern software development practices like Continuous Integration/Delivery, Kanban, etc.

      You are a smart individual, who enjoys framing and tackling complex conceptual problems. You will be great at thinking on your feet, and inspire confidence in your stakeholders (both internal and external). You can anticipate implementation challenges, call on the expertise of the product development team at the appropriate times, and support them during the implementation. When people ask why their work matters to our customers and our business, you will have the answers.

      Our customers are based primarily in Western Europe and the US. You will work from where you want, but you should have enough overlap with business hours in Europe and be prepared to travel to meet and speak with our customers on a semi-regular basis.

      About us

      At BeBanjo, we strive to make our customers great at putting video content online. We build easy to use, powerful web applications to manage video on-demand (VOD) services. Our customers are broadcasters, Hollywood studios and platform operators across the globe. Our tools are at the heart of the ongoing revolution in the way films, TV series and other media content are produced, distributed and consumed.

      We work fully remotely using Slack, GitHub, Zoom and our homemade tools. But if we feel like going to an office, we have one in London, one in Madrid and another in LA. We host get-togethers in sunny Madrid from time to time because it’s not always easy to bond with your colleagues over a video-chat!

      BeBanjo is not a VC-funded startup. Don’t expect parties, video-games or a gym at the office. We were bootstrapped ten years ago, and we’re proud to have built a growing and sustainable business. We value honest, long-term relationships with our staff and our customers.

      We care about nurturing an environment where our best work can happen. We’re kind to each other, encourage each other and look after each other. We’re open and collaborative, we listen to everyone and aim for understanding when making decisions.

      We don’t work with impossible deadlines. We do not micro-manage people. We treat all staff like grown-ups, and we trust each person to work when and from where they wish. We don’t value long working hours. We believe in using our time efficiently and enjoying a good work-life balance.

      We firmly believe in equal opportunities and continuously foster a workplace that is safe and inclusive for everyone. A diverse team makes better decisions, is more creative and adapts better to change. Our motivation, though, is more profound than that: we think the lack of diversity in our industry is the symptom of some severe flaws in our society, and we’re committed to doing our part in the ongoing global effort to fix them.

      About the Job

      • You will manage a part of our existing products. Your ownership will ramp up significantly as you learn.

      • Initially, you will manage the feature backlog and use that as an opportunity to draw conclusions about our customers, their problems, our products and our processes. This will also be your opportunity to form relationships with the people integral to our products’ success (Design, Development and Technical Account Management).

      • You are the voice of the customer and will take every opportunity to meet with customer stakeholders so that you have the insights required to make good product decisions. You will work closely with Technical Account Managers to communicate and coordinate these interactions properly.

      • You will document your analyses (even in cases where it is simple, small and self-evident) so that the right context is available for design and development to do their work. You will perform detailed quality assessments for features that are implemented, to make sure that we consistently provide a good user experience.

      • You will provide suggestions on ways that we can improve the processes for Product Discovery and Product Delivery and at some point, you will take responsibility for driving some of those improvements with the support of your fellow BeBanjers.

      What we offer

      • Work from anywhere with flexible schedules so that you can be there for the people you love, avoid commuting every day, be a nomad, find the environment where you’re most productive, and plan your day exactly how you like it.

      • A competitive salary. We appreciate our team, and we pay accordingly.

      • An indefinite contract. We value long-term relationships with our staff.

      • Great flexibility to enjoy however you prefer your 23 days of annual holidays (in addition to the regular bank holidays).

      • Any hardware and software you need to do your work comfortably.

      • Support for your continuing education and professional growth: books, workshops, conferences…

      • An inclusive, supportive and stable environment where your best work can happen, and you can grow as a product manager. We focus on results, not long hours, so that you can have a life and don’t burn out.

      How to apply

      We know applying for a job can be time-consuming and stressful. It usually is, so we won’t pretend it is not. What we can do, though, is our best to make you feel as comfortable as possible during the process. We’ve revisited our recruiting process with this specific goal mind.

      We want you to succeed, and so, we made our recruiting process more like it is working at BeBanjo in reality: remote (you can do the whole process from home), flexible (you’ll have options in some steps of the process, and we’ll adapt to your schedules), asynchronous (we’ll minimise calls and interviews), and certain (you’ll know what to expect about each step of the process).

      Still here? Good! Drop us an email that speaks to us. Tell us a bit about yourself and your background, why you are interested in the position, what your expectations for the job are, and what you will bring to our team. We value good writing and attention to detail, so please take your time with the cover letter. Tell us about previous projects that you helped shape and how you made teams run smoothly.

      We are accepting applications for this position until the end of 28 February. We’ll let you know that we received your application but, to give everyone a fair chance to apply, we’ll probably not get back to you again until after the deadline passes.

    • 4 days ago

      You will research, define, prioritize, and communicate product enhancements to our development teams.

      Responsibilities

      • Research and understand the problems of writers.

      • Accurately describe requirements.

      • Obtain feedback from users, customers, sales, engineering, etc.

      • Generate effective solutions to complex problems.

      • Coordinate closely with all our teams to ensure cohesive solutions and capabilities.

      Experience

      • A strong interest in writing and/or creative thinking. You must be passionate about writing and write regularly (e.g. a novel, a blog, poetry, or song lyrics). Please don't apply if this doesn't describe you.

      • A can-do attitude and the ability to think creatively to solve problems.

      • Excellent written communication and presentation skills.

      • Demonstrable ability to effectively work through conflict to meet objectives.

      • Mastery of the English language.

      • Ability to lead multi-disciplinary teams, including building collaboration and consensus among diverse teams of peers, experts, and senior management.

      • Focus on quality and timely delivery.

      • Strong attention to detail.

      Hours of work: 40 hours/week 

      Please note that we are a fully-remote company so all applicants must be prepared to work independently from their own space. 

      As we are a UK company, this will be a freelance position. Any applicants will be responsible for paying taxes in their own country.

      How to apply

      Please send a resume and a cover letter detailing why you are the right person for this position to [email protected] 

    • 5 days ago

      We are a closely-held web and mobile application development firm looking for a driven Product Owner.  Are you experienced in product management, Lean and Agile development methods?  Passionate about building products that customers love?  Looking for a no-politics zone to do your best work?  Mercury is the place for you!


      The Work

      The Product Owner will product own and help ship of a range of web and native applications including:


      Custom business applications utilizing rich HTML5/CSS3/JavaScript-driven front ends

      Progress Web Applications

      Business intelligence and collaboration systems

      iOS and Android business applications

      Large-scale website development based on innovative creative design, highly usable custom widgets and CMSes

      Skills & Requirements

      The position requires proven work experience in product management with a technical background and understanding of (perhaps even hands-on experience) software development and web technologies.

      The Product Owner will work within multidisciplinary Scrum teams, so strong problem-solving skills and a willingness to roll up one’s sleeves will go a long way.  The ability to research, reason and communicate recommendations to clients and executive management is crucial.

      Specific requirements include the following:

      • Bachelor’s Degree favored, preferably in Business, Computer Science and/or Engineering

      • 5+ years of hands-on experience with Agile-driven software development

      • 5+ years in a professional work environment analyzing business problems, collaborating and leading teams preferred

      • Excellent written and verbal communication skills are pretty darn important, too.

      • An affinity for caffeinated beverages and a strong meme stash won’t hurt your chances.

      Some Specifics

      At Mercury you will:

      • Translate product strategy into detailed user stories and prototypes

      • Collaborate with interface designers and software architects to define product vision

      • Create and prioritize product backlogs

      • Apply exact standards to ensure that high quality applications and sites are delivered

      • Represent the company with customers and guide company resources to meet their needs

      What Kind of Products Will You Work On?

      • Web, mobile and collaboration applications for the Southeast's fastest growing commercial real estate firms

      • Progressive web application for one of the nation’s leading furniture retailers

      • Ecommerce, operational management and transactional reporting system for a funded late-stage startup

      • iOS, Android and PWA applications for Fortune 50 consumer products field workforce

      • Data dashboards, drill down business intelligence reports and mobile reporting for global professional services firms

      How to Know If You're A Fit

      If any of the following excites you, we definitely want to talk to you!

      About MercuryWorks

      We are a Florida-based group of talented designers and developers devoid of heavy corporate structures, approval processes and tight boundaries.  Noted by our clients as giving that little extra that truly sets us apart, we seek to build sustained, successful relationships, ship customized solutions and deliver strategic counsel and zealous service.  mercuryworks.com 

      This Is A Remote-Friendly Position

      Mercury is a distributed workforce with developers and designers located throughout the United States.  We are open to applicants located anywhere in the continental United States (we find all team members being within 3 time zones of each other best for collaboration) and also Tampa Bay-based professionals.

      About H1B Visas and Recruiters

      At this time we are not considering the sponsorship of H1B candidates.  Also, no recruiters.  Definitely; please no recruiters.  None.  No matter how good you think your candidate is.

    • 6 days ago

      What We’re Building

      After creating custom payment systems in-house at previous companies and realizing the pain of keeping these ad-hoc solutions up to date, we started asking how other businesses were handling their business-to-business payment needs.

      We spent 9 months conducting over 300 customer development interviews and came up with a framework to build the simplest way to send and receive B2B payments. Almost three years later, we have a product that we are proud of and a healthy list of happy customers, but we are really just getting started.

      The Team You’re Joining

      75% of our team knows how to code. We are passionate about our product and always strive to release the best, most usable interfaces, while not compromising on security and scale. You’ll get strong voices with decades of experience working in design, frontend (React and Redux), backend (Python/ Django) and QA.

      Product Management at Routable

      You would be our first product manager here at Routable. You will work with our design, QA and engineering teams to help shape our product development and engineering culture.

      It’s a unique opportunity to influence how to build an amazing product that customers love.

      🔍Key Areas of Focus

      • Ramp up your expertise in the business payments domain to develop deep understanding and empathy for our customer’s pain points

      • Obtain comprehensive product knowledge

      • Develop a deep understanding around our business goals and how they correlate to our product roadmap

      • Prioritize the team’s deliverables, capture any dependencies, and highlight any potential roadblocks

      • Keep our product development team on track to hit our sprint objectives, by understanding any interdepencies, surfacing any blockers, and serving as a continuous feedback loop for the team

      • Own our product requirement documentation, keeping it comprehensive and up-to-date

      • Distill our product feature requirements into an actionable backlog of epics and tickets (JIRA)

      • Pair with our QA team to produce clearly defined acceptance criteria and tests for our product

      • Be a true champion of accurately scoping work

      🕵️‍♀️Who we’re looking for:

      • You love to build systems, processes and tools

      • You enjoy collaborating with teams across the organization

      • You love to support others, ultimately wanting the team to thrive

      • You are a quick learner, and hungry for product mastery

      • You are thrilled about working in a fast-paced start-up environment (you're not a 9-to-5-er)

      💻Need to have:

      • 3+ years experience as a Product Manager

      • 3+ years experience working with JIRA, or other product management tools

      • 3+ years experience analyzing product metrics, funnels and making data driven decisions

      • Experience with managing remote software development teams

      • An analytical mind and strong quantitative skills

      • Ability to thrive in an autonomous environment, and manage projects through to delivery

      • Strong product development lifecycle understanding

      • Strong people and project management skills

      • Empathy and the ability to connect with others on many levels

      • Sound business intuition and solid technical judgement in project planning and decision making

      • High oral and written communication proficiency

      • You’ve contributed code and/or design to a live product that serviced thousands of users

      ➕Nice to have:

      • Experience managing SaaS product development

      • Experience with financial products or services

      • You know how to code

    • ClipboardHealth (US Pacific Time hours)
      1 week ago

      Clipboard Health (YC W17) is a globally remote team of 70+ people, post product/market fit. We are a marketplace that connects healthcare facilities with nurses nearby. We exist to serve our two separate clients: to give nurses more flexible schedules, and to give healthcare facilities reliable flexible staff.

      You'd lead product and working closely with a fast growing engineering org. Our product today manages millions of dollars of invoices & pay for thousands of participants on both sides of the market. But, we've only scratched the surface in the space of products and experiences we could build, and need your help.

      We're looking for a Head of Product who can ideally quickly become player / coach as we grow and take on people management responsibility. You will not be building things with the hope that people need it, but rather filling the desperate needs of our users while innovating in ways they didn't even know they needed. You'll have to be adaptable, learn quickly and have a deep interest in understanding our business, our users and our product deeply.

      Beyond the basics, what will make you successful here:

      • Extreme Ownership: the buck stops with you, no matter what anyone else did or did not do.

      • Extreme Curiosity: the ability to dig into the "why" on customer problems

      • 4+ years of PM experience at preferably marketplace companies.

      • You've shipped features in a small PM team, love both the strategic and the details.

      Benefits:

      • Do great work that matters, in healthcare, for customers who could really use your help.

      • $0 deductible medical plans, plus dental and vision.

      • Zero commute. Work wherever you are, globally (but on US Pacific Time hours)

      • Clipboard Health does not discriminate against race, color, religion, ancestry, national origin, sexual orientation, disability, medical condition, marital status, or registered domestic partner status in looking for potential hires. We believe in fair equal employment opportunities.

    • 1 week ago

      About Knucklepuck

      As a forward-thinking digital agency, we are a creative team of marketers, developers, data crunchers, writers, and strategists. Focused on measurable outcomes, we understand that we are only successful in ourselves if we grow our clients’ businesses.

      More than the sum of our parts, Knucklepuck leverages the diverse skills of our talented crew to become an extension of our clients’ teams. It’s this collaboration that gives us the energy to do amazing work.

      We are looking for a self-starter who is passionate about bridging the gap between client and web develop teams. In exchange for your insatiable curiosity and Product/Project Management experience, we offer the opportunity to make a meaningful impact on our business and our clients’ businesses, to hone your technical skills, and to reap the rewards of a job well done. 

      If you are customer-focused, embrace challenges head-on, and appreciate working for a company that provides the support you need to grow and excel, then this is your opportunity. Join the Knucklepuck team to pursue your passions and realize your goals.

      About this position

      The ideal candidate will be the glue and bridge-the-gap between Knucklepuck’s clients and the web development team.  In this role, you will ensure that client deliverables are being met on time, with precision, and that the Knucklepuck team has a well-defined pathway to meet the client’s expectations.  You understand the nuts and bolts of WordPress and utilize your skill set to create detailed, easy to read & follow technical documentation.

      To succeed in this role you must have:

      • At least 3 years experience in a similar website product/project management role, particularly at an agency specializing in custom WordPress development 

      • Deep understanding of WordPress (custom post types, taxonomies, posts, pages, widgets, navigation, users, etc.) 

      • Experience with design and front-end principles and tools (knowledge of HTML, CSS, and Javascript a plus) 

      • Understanding of API’s and integration between WordPress and third-party platforms. 

      • Comfortable working in an entrepreneurial, fast-paced environment where strategies or priorities can quickly shift as business needs warrant. 

      • Must be exceptionally organized, highly detail-oriented and have strong communication skills.

      Your primary responsibilities will include:

      • Ability to manage multiple, simultaneous web development projects and keep them on time and on budget. 

      • Proven ability to participate in discovery meetings to assess website requirements 

      • Proven ability to break down and document tasks for templates/functionality, including the design, front-end development, and backend development phases. 

      • Coordinate with team members on scheduling using our PM software (Wrike) 

      • Serve as the primary liaison between the web development team and the client 

      • Coordinate recurring status meetings with stakeholders

      • Conduct Quality Assurance testing of development phases, comparing with documented requirements to ensure accurate implementation against those requirements. 

      • Potential for travel

      What we’ll offer you in exchange:

      • Non-traditional benefits; contributions toward a competitive medical plan; the option to purchase additional benefits at reasonable rates such as dental and vision

      • Flexible work hours;

      • 15 days PTO

      • 401k matching

      • Culture Bonus

      • A Remote first culture; headquarters time zone is EST 

      • Fun stuff like: snacks, beer fridge, monthly company social events, beanbag chairs, the occasional Nerf gun battle, birthday celebrations (Let's celebrate You!) Lunch & Learn lectures

      • Startup business mentality: personal growth potential, career advancement and making an exponential impact on the company growth

    See 52 more Product jobs
  • All others (54)

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of an International Staff Accountant to help us change the way digital products are designed.

      About the Team:

      We are a diverse team with a mix of industry, operational, and Big Four experience. Our team is made up of entrepreneurial-minded professionals, driven in a fast-paced start-up environment, each working hard to build out a best in class Finance department. We partner with leaders across the business to build scalable solutions that support the growth of the organization, while ensuring the accuracy and reliability of all financial results.

       What you’ll do:

      • Prepare and post journal entries
      • Reconcile accounts and participate in the month-end close for various general ledger accounts and entities
      • Contribute to process improvement projects, including technology implementations and policy creation, as well as assist with audit preparation
      • Assist with audit preparation, including reconciliations and creating supporting schedules
      • Frequently communicate with various management levels across many disciplines, countries, and cultures

      What you’ll bring:

      • Minimum of 5+ years of relevant experience in Accounting (Private) or 3+ years of relevant experience in Accounting (Big 4 and Private experience)
      • Bachelor's degree in accounting, CPA preferred
      • Foreign currency accounting experience preferred
      • Advanced Excel proficiency preferred
      • Familiarity with NetSuite general ledger preferred
      • Excellent organizational and analytical skills with an emphasis on being detail oriented
      • Ability to work independently and be action oriented, yet also able to work well within a team
      • Ability to adapt to rapidly changing environments and priorities 
      • Positive attitude, along with integrity and trustworthiness in your work
      • Operating experience in a high-growth Saas business preferred

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • Elastic (EMEA - APJ)
      2 days ago

      Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.co

      Our ideal candidate is an experienced, driven HR Operations leader with a thirst for learning, a passion for scaling, and curiosity to learn new technologies. This will require you to think big, use data to drive HR operations delivery and stay ahead of the curve, as you lead all aspects of HR operations across EMEA and APJ regions.

      Do you thrive in delivering HR operational excellence, leading a regional team, and managing compliance for a fast-growing technology company? If so, we'd love to hear from you!

      What You Will Be Doing:
      • Leading regional HR operational practices and processes, ranging from onboarding and offboarding, internal transfers, leaves of absence, while working directly with the VP, Global Rewards & HR Operations and regional HR Business Partners
      • Managing operational communication with employee representative bodies in EMEA, bringing in HRBPs on strategic topics as appropriate and setting up employee representation as and when legally required
      • Owning and leading regional compliance priorities, HR policies, and associated projects
      • Leveraging the relationships of HRBPs, regionally and functionally, to lead changes to policies and practices across EMEA and APJ regions
      • Supporting the delivery of a globally-minded, locally-tailored onboarding experience for new and existing Elasticians
      • Owning the HR process design for EMEA and APJ, as well as collaborating with the HRIS Team on system configuration
      • Tailoring global practices and policies to localized needs and compliance requirements across the regions
      • Enabling and training regional HRBPs, Recruiting, and Elasticians on compliance changes that impact HR activities at large
      What You Bring Along:
      • 8+ years of progressively responsible experience in HR Operations adapting globally with a direct focus in compliance, process mapping, and localizing practices
      • Experience working in an international organization with a strong presence in EMEA within a high-growth environment
      • Strategic, critical thinker who isn’t afraid to get into the weeds; a real passion for problem-solving and bringing people insights to the business
      • Ability to build effective work relationships at all levels of the organization, influence behavior, and manage change
      • High degree of integrity and honesty; ability to exercise confidentiality and neutrality in complex and sensitive situations
      • You know that sometimes laughter is indeed the best solution - a sense of humor, ability to roll with the punches and adapt quickly to a changing environment is a big plus!
      Additional Information - We Take Care of Our People

      As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

      We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

      • Competitive pay based on the work you do here and not your previous salary
      • Health coverage for you and your family in many locations
      • Ability to craft your calendar with flexible locations and schedules for many roles
      • Generous number of vacation days each year
      • Double your charitable giving — we match up to 1% of your salary
      • Up to 40 hours each year to use toward volunteer projects you love
      • Embracing parenthood with minimum of 16 weeks of parental leave

      #LI-MM1

      Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

    • About Kraken

      Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

      We need an eLearning Specialist who has experience developing eLearning courses in eFront. This resource will join the Learning & Development team and work with Subject Matter Experts to define the required learning and implement courses in eFront.

      Responsibilities
      • Perform training needs analysis to determine the full scope of training required
      • Determine learning objectives for the training opportunity to meet the needs of the learner and business unit
      • Develop eLearning training modules
      • Determine framework (method of delivery, activities, content, evaluation method) of learning solution to ensure learning objectives are met
      • Identify the detailed content of the program to meet objectives
      • Collaborate with stakeholders and to develop learning solutions that align business needs with training objectives
      • Work with Subject Matter Experts to organize the necessary material into logical educational patterns appropriate for the end users
      • Assist in the administration of the corporate learning management system eFront (LMS)
      • Continuously monitor industry trends, technologies, and standards and be able to research, recommend, and apply new technologies as they emerge
      • Perform other duties as needed
      Requirements
      • 4 or more years ( with 2 or more years in a corporate environment) of experience with eLearning and related notions; knowledge of current and emerging eLearning technology and best practices 
      • Worked with eFront LMS and GSuite
      • Familiarity with other LMS a plus
      • Bachelor degree or relevant degree (e.g., Education, Computer Sciences, Multimedia) preferred
      • An eye for visual design and experience developing highly engaging and impactful online learning modules
      • Ability to develop and use various tools to create eLearning training modules
      • Experience in a dynamic, scrappy, startup-like environment preferred
      • Expertise in UI/Screen design for eLearning and strong understanding of design principles
      • Familiar with current/prominent adult learning concepts and principles - Blooms taxonomy
      • Proficiency to manage multiple and competing priorities with strong project management skills, excellent time management skills (i.e., ability to multitask)
      • Ability to respond quickly and effectively within a changing environment, meet deadlines and provide quick turnaround on projects when necessary
      • Aware of industry trends and technological advances; ability to research, present, and use new technologies
      • Detail oriented with strong problem solving, analytical and critical thinking skills
      • Strong verbal and written communication skills
      • Advanced technical skills are preferred
      • A passion & knowledge for crypto
      We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

      Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

      Learn more about us:
    • 4 days ago

      hi there, thanks for stopping by.

      What follows is a bit lengthy, but will give you a better idea of what we do, what we value and how we work.

      what we do

      You know those websites that make it impossible to add an item to your cart, sign up for a newsletter or enter your credit card information? Sooo frustrating, right?! Instead of buying the pants or entering your email, you throw up your hands, mutter a curse word or two and immediately head over to YouTube to watch cat videos.

      At surefoot, we make life easier for web surfers and shoppers like you.

      We ease user frustrations, improve conversions and craft data stories that help our clients make sound, data-informed business decisions.

      How, you ask?

      In short, we formulate hypotheses based on data from sources like Google Analytics, HotJar and customer service data, which allow us to identify the biggest friction points on our clients’ sites. Then, we validate or invalidate our hypotheses in the form of A/B tests, whose results we (you) analyze to determine the optimal site experience.

      data analyst role and requirements

      As a data analyst at surefoot, your human interaction will mostly consist of conversations with our strategic directors and clients. However, your primary interactions will be with our clients’ datasets. We’ll look to you to analyze the results of our clients’ tests and distill that hard data into digestible “data stories” that can be universally understood by everyone from the intern to the CEO.

      In other words, some of your time will be spent crunching numbers while the other portion will be spent translating those numbers to English, helping “non-numbers speaking people” understand what the data means.

      If you’re still with us, here are the requirements:

      must-haves

      • 4-5+ years of professional experience in data analysis and statistics

      • 3+ years of deep experience with Google Analytics

      • preferably GAIQ certified

      • working knowledge of statistical frameworks and concepts pertinent to A/B testing, including Frequentist and Bayesian statistics, p-values, confidence intervals, minimum detectable effect, etc.

      • top notch communicator with good writing skills, grammar and grasp of the English language

      • demonstrated expertise communicating results and actionable insights from in-depth analysis to decision makers

      • experience developing Keynote or Google Slides presentations with a strategic focus

      • exceptional organizational skills and attention to detail (e.g., if you found an error in this job description, it is still bugging you)

      • self-motivation, ability to work independently and remotely

      • strong desire to continuously learn and grow

      • craves feedback and accepts it with gratitude

      • high emotional intelligence

      • hobbies outside of work

      nice-to-haves

      • experience with A/B testing or personalization

      • experience writing SQL, wrangling spreadsheet data, and analyzing data using R or Python

      • experience with tools like Optimizely, Dynamic Yield, VWO, HotJar, Mixpanel

      • interest in the outdoors or staying active (many of our clients fall into the outdoors and active lifestyle industry)

      • funny GIF library, good emoji usage, sense of humor

      nitty gritty details

      • Base salary: $90,000 to $110,000 (depending on experience) + benefits (health, paid vacation and holidays, self care bonuses, all-hands trips, fully remote team)

      • The position is open to U.S. (W2) and Canadian-based (independent contractor) applicants only. No Visa sponsorship is provided.

      our values and culture

      Our values are extremely important to us and we stake the company on them. This means that even the Grand Poobah of analysts won’t be considered if our values don’t align.

      be nice and do the right thing. We firmly believe that this world could use a bit more kindness so we strive to infuse it throughout our interactions – with clients, each other, our communities and all those we meet. Doing the right thing means we refuse to waiver on doing what is best for our business or our clients, even if it means less upside for us.

      own your mistakes, learn from them and move on. Our preferred path is to “fail fast”. In other words, identify your mistakes, take ownership, discuss what you learned, identify solutions for ways to correct them so they don’t happen again and move on.

      dedication to your craft and our clients. While we do track how many hours are spent working on each client, we value output over hours. As long as you’re a US citizen, we don’t much care where you work from. However, we do care a whole damn lot that your work is done with efficiency, precision and pride.

      channel your inner entrepreneur and make it easy for people to say “yes”. If a process isn’t working or hindering you in some way, don’t wait to be asked to fix it. Instead, like Nike says, Just Do It™. Make it work for you. Experiment. You’re a smart, capable person so don’t ask permission. Arrive with a well-thought-out solution that makes it easy for everyone to say “yes” to, you smarty, you.

      ready to apply?

      Since we are a remote team, we have a somewhat atypical interview process. For the first step of the interview phase, we ask applicants to show basic competency in the necessary skill sets.

      If all is well there, you’ll move on to phase two which involves a Zoom video call to get to know one another a bit better. If we’re feeling good about that, we’ll contact your references.

      And finally, if your references check out and confirm you’re not a stabber, we’ll ask you to do some actual paid work with us to determine fit for both parties.

      To apply, compose an email to [email protected] and [email protected] with the following:

      1. your responses to these 3 short exercises: https://sf.surefoot.me/qlknJs

      2. any relevant experience you have with a/b testing, data analysis, user research, etc.

      3. contact info for 3-4 references (will only be contacted if you move through phase 1)

      All applicants will receive a response. surefoot is an equal opportunity employer and we are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

    • Learning and Development Manager

      Automattic, the company behind WordPress.com, Tumblr, Jetpack, WooCommerce, and WordPress VIP is looking for an exceptional person to help us execute on the first line of our creed, “I will never stop learning.”

      As our first Learning and Development Specialist, you will identify, design, and implement processes that help Automatticians learn the right things faster. “I will never stop learning” is the first tenant of our creed, and learning has a uniquely strong emphasis within Automattic. As such, you will have broad latitude to improve our coaching and professional development programs, influence our performance management processes, and design cultural practices and feedback loops that promote learning. This role is not focused on designing content or curriculum but the organizational processes that improve the rate that Automatticans learn and become more effective. You will report to our Chief Implementer of Learning and Development and work closely with them in every aspect of the role, helping to scale the Learning and Development organization. 

      About you

      You have been personally responsible for implementing processes across a diversity of teams and functions, and proactively analyzing the results via qualitative and quantitative methods. You have evaluated initiatives based on their impact on employee performance, not just tactical metrics like course attendance. You are extremely organized and detail oriented. You can take a high level strategic plan and fill out the details that it needs to be successful. You have experience convincing stakeholders to work with you who have their own priorities and may not initially want to prioritize your objectives.

      You almost always hit your deadlines, and if something out of your control prevents you from doing so, you communicate proactively so those depending on you can also adjust. You communicate clearly and concisely through writing. The majority of our communication at Automattic happens via Slack or our internal wiki. You’re naturally curious and genuinely passionate about the prospect of having such broad influence on a company that’s building the future of work. 

      Responsibilities Include:

      • Implement processes and frameworks that improve performance and accountability across Automattic. 
      • Drive the implementation and adoption of the Skills Matrices Automatticians use to plan and track their professional development. 
      • Design guidelines and coordinate internal partners to build and run Learning and Development initiatives. 
      • Design qualitative and quantitative surveys to measure the impact of initiatives and critically analyze the results.
      • Identify feedback loops that show Automatticians where they are effective and where they can improve.
      • Maintain an assessment program that measures the success of our 20+ executive coaches. 
      • Continuously improve programs through feedback and data. 
      • Evaluate the ROI of Learning and Development initiatives and programs.

      Requirements:

      • 5+ years of experience with a focus on performance management, change management or program assessment in a corporate setting. Preferably at a technology-focused company. 
      • Proven track record and experience implementing organizational processes and measuring their effectiveness 
      • Strong analytical skills.
      • Highly organized, self-​motivated and able to work with significant autonomy.
      • Strong written communication skills.
      • A passion and personal interest in learning and optimization.

      Please answer the following questions in your cover letter. Applications without these questions answered will not be considered:

      1. Describe how you’ve evaluated the success or failure of 2 initiatives you’ve recently worked on, as well as the next steps taken after the evaluation.
      2. Describe a process you’ve personally undertaken to learn something challenging and the outcome. 
      3. What’s a question you have for us?

      ← Work With Us

      All Jobs Require
      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
    • We are looking for Technical Project manager that can help us drive our projects forward. This role will be in charge of guiding our development team according with product and project needs in accordance to definitions made with various stakeholders across our ecosystem with a technical vision in accordance with our technology stack.

      You should consider applying if:

      • You have experience working as a PM in technology projects from definition to implementation.

      • You have a degree or equivalent experience in computer science or related fields.

      • You have been part of technical teams in a developer or operations role in the past.

      • You are able to develop a good relationship with people, even from remote locations.

      • You are assertive in your communication, managing conflicts, expectations and possible outcomes aiming to the team's well-being and the completion of the projects.

      • You are organized and enjoy improving processes that make staff life's easier.

      • You are fluent in English and Spanish.

      ABOUT US

      We're an informal bunch. We believe in freedom and welfare for our team. We don't clutter ourselves or our collaborators with meaningless tasks, we don't micromanage and we don't tell you how to do your work. Remote is not only accepted but encouraged. We rely in quality, autonomy and a work-life balance that prompts the motivation and drive that will result in top-notch delivery.

    • 1 week ago

      At airCFO, we believe that startups are building the future each and every day. For most of our clients, the most limited resource is time. airCFO saves our clients’ time by managing their accounting, tax & finance functions so they can focus on building a successful business. airCFO helps startups build their finance, tax & accounting functions to scale with efficient processes and tools that gives them insight into their financial performance. Our vision is to become the nation’s most respected financial partner for startups -- serving organizations from Silicon Valley to NYC.

      Due to increasing demand for our services, we are hiring Senior Accountants! If you are an Accountant with passionate working with fast growing high-tech startups, if you want to enhance your knowledge and skills working with multiple clients in a variety of industries, come and join our team of accounting and financial professionals.

      What our Senior Accountant do:

      The Senior Accountant is the core of our accounting team ensuring timely and accurate financial deliveries every day. During your tenure as Senior Accountant, you will demonstrate and develop your capabilities in the following areas:

      • Onboarding new clients and getting accounting systems set up

      • Maintaining cloud-based accounting systems to keep client’s day-to-day operation running smoothly

      • Preparing reconciliation schedules, such as: prepaid expenses, fixed assets, accrued liabilities/expenses, deferred revenue

      • Managing multiple client engagements, ensuring clients’ monthly financial packages are delivered timely, accurately, well-presented

      • Preparing tax filings related to W2s/1099s/3921s

      • Assessing client’s financial/accounting processes, propose improvements, and manage implementation of those improvements

      • Conducting monthly call with clients to review financial results, discuss forward-looking financial projections, and offer guidance on accounting matters

      • Managing outsourced functions

      • Working with clients' other external parties, such as auditors and tax advisors to provide necessary support during auditing and year-end tax filing

      • Developing relationships and establishing airCFO as a trusted advisor

      • Working with other service lines in developing an integrated service package

      Qualifications:

      • Bachelor's degree or equivalent experience required - Accounting or Finance preferred

      • 2-3 years of experience in corporate accounting, general accounting or financial analysis

      • Familiarity with GAAP and accrual accounting, CPA/CMA certification preferred

      • Strong attention to details

      • Strong written and verbal communication skills

      • Strong Excel skills

      • Solid working knowledge in QuickBooks/Xero is a big plus

      • Demonstrated project management and client relationship management skills

      • Ability to be proactive and in-tune with clients' needs

      We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about managing an accounting advisory team and ready to take on some of our clients’ most complex issues, this role is for you.

      You'll thrive here if:

      • You’re an independent, initiative problem solver, and critical thinker with an entrepreneurial spirit and passion for tech startups.

      • You won’t rest until our clients are 100% satisfied.

      • You’re not interested in working in a cubicle and you have strong passion in working either at or for a startup.

      • You’re willing to roll up your sleeves and wear different hats when needed.

      • You’re a sponge for learning new things. You'll be exposed to many business models, concepts, and leadership styles; learning that will serve you well no matter where your career takes you.

      What we offer:

      • Flexible working environment. We don’t care where you do your best work - whether that is in the office, at home or in a coworking space. We’re distributed across the US and we’re proud to be able to hire talented individuals regardless of their location.

      • Competitive compensation. We offer competitive compensation package commensurate with your experience and skills.

      • Growth. We are a profitable and growing consulting startup with a proven business model. As we continue to scale, opportunities for growth will arise.

      • Networking and Exposure. With close-knit ties to the Cleveland, Midwest and Silicon Valley startup scenes, you will have the opportunity to work with these companies directly. We have clients all over the country with over 60% of our clients based in Silicon Valley and San Francisco bay area.

      • Event Attendance. Our team attends conferences such as Startup Scaleup, Female Entrepreneur Summit, TechCrunch Disrupt and more from Cleveland to San Francisco. As part of our team, you could join and make lasting connections.

      • Unlimited PTO. We empower our team to be proactive about their personal and professional health by offering Unlimited PTO.

      • Comprehensive Benefits. We offer 401(K), healthcare insurance, dental and vision insurance. We also offer stipends for personal wellness, learning and development, and office setups.

      Additional Details: Applicants will be subject to a background check and employment reference check at the expense to airCFO.

      EQUAL OPPORTUNITY EMPLOYER:

      airCFO is an Equal Opportunity and Affirmative Action Employer. It is the policy of airCFO to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination.

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