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    • Asayer (US only)
      5 days ago

      Asayer helps companies monitor and troubleshoot issues across their stack from one single platform. Asayer is a YC company backed by accomplished VCs in Europe and founders of Algolia, Criteo, Dataiku, Meero and more.

      We’re looking for an autonomous and self-motivated SaaS Sales Rep to help us open and grow our revenues in the US market and shape the future of our product and company. You’ll be joining us remotely from US or Canada. 

      What you’ll do

      • Creatively source leads through cold calling and email campaigns

      • Take care of the sales funnel and keep it flowing properly

      • Share information about objections, roadblocks, and challenges with the team in search of solutions

      • Manage, track and report all our sales activities to our CRM

      • Be the voice of the prospect/customer to our engineering/product team

      What we’re looking for

      • 2+ years of hands-on experience (ideally in a SaaS environment and/or reaching out to a technical audience)

      • A doer who hates BS and get things done
      • Proven record of success in previous SDR or BDR roles

      • Excellent communication skills and ability to easily connect with people over the phone


      To apply, please send an email to: [email protected]

    • Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team. Without a doubt, you are a passionate technical leader that adeptly navigates between the big picture, details, and team dynamics

      Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is building products that enable this vision.

      What You'll Do:

      • Lead a team of engineers through the product evolution for one of Thorn’s key products in the detection of Child Sexual Abuse Materials (CSAM).
      • Define the scope of development, requirements and technical roadmap with Product, Design, Data Science, and Engineering.
      • Prototype, implement, test, deploy, and maintain stable engineering solutions with the engineering team.
      • Present possible technical solutions to internal and external stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.
      • Manage and mentor people on your team fostering ownership, critical thinking, and dynamic problem-solving.

      What We're Looking For:

      • You have a commitment to putting the children we serve at the center of everything you do.
      • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
      • You have experience prototyping, implementing, testing, and deploying code to production.
      • You have experience creating and leading a team to success.
      • You are able to guide technical work across multiple teams and balancing the tradeoffs of reusing existing solutions vs building your own.
      • You have the ability and interest in learning new technologies quickly.
      • You can work with shifting requirements and collaborate with internal and external stakeholders.
      • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use:

      You should have experience with at least a few of these, and a desire and ability to learn the rest.

      • React / TypeScript
      • Node / Express
      • Python
      • PostgreSQL / MemSQL / Elasticsearch
      • Docker / Kubernetes
      • AWS / Terraform / Packer

      Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

    • Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.

      Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.

      What You'll Do:

      • Collaborate with other engineers on your team to build a data pipeline and client application from end-to-end.
      • Prototype, implement, test, deploy, and maintain stable engineering solutions.
      • Work closely with the product manager and engineers to define product requirements.
      • Present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.

      What We're Looking For:

      • You have a commitment to putting the children we serve at the center of everything you do.
      • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
      • You are experienced with distributed data storage systems/formats such as ElasticSearch, MemSQL, Snowflake, Redshift, Druid, etc.
      • You have worked with real-time systems using various open source technologies.
      • You have knowledge in data modeling, data access, and data storage techniques for big data platforms.
      • You’re experienced with DevOps (Docker, AWS, microservices) and can launch and maintain new services.
      • You have the ability and interest in learning new technologies quickly.
      • You can work with shifting requirements and collaborate with internal and external stakeholders.
      • You have experience prototyping, implementing, testing, and deploying code to production.
      • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use:

      You should have experience with at least a few of these, and a desire and ability to learn the rest.

      • Python
      • Elasticsearch / PostgreSQL / MemSQL
      • AWS / Terraform
      • Docker / Kubernetes
      • Node / Typescript

      Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

    • Do you love writing about how people lead teams, innovate, create winning products, and manage breakthrough marketing programs? Does double-spacing make your eye twitch? Are your editorial standards relentlessly high?

      As a Senior Writer at Aha!, you will have an excellent opportunity to join a self-funded and profitable company that is growing fast. Aha! was founded by a proven team of product and marketing experts. More than 250,000 users worldwide trust our roadmap software to build and market products customers love.

      We are looking for someone who:

      • Has at least 7 years of experience writing about business, software development, innovation, and/or leadership topics (or equivalent experience)

      • Is passionate about technology

      • Writes exceptionally clean copy (and has the clips to prove it)

      • Enjoys supporting other writers, providing clear creative feedback

      • Thrives in a deadline-driven environment

      • Is bold, likes to interact with customers, and takes on increasing levels of responsibility

      We are committed to being great, and we want someone who:

      • Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeks

      • Has a "can do" attitude and a background of delivering superb work again and again

      • Is seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companies

      We are building a distributed team, and you can work from anywhere in the United States for this role. We offer generous salary, equity, benefits, and a profit-sharing program.

    • 1 week ago

      Do you want to help evangelize software that is changing the way people manage products and innovate? Do you love digging into data to find answers to complex questions?

      As a Digital Marketing Manager at Aha!, you will have an excellent opportunity to join a self-funded and profitable company that is growing fast. Aha! was founded by a proven team of product and marketing experts. More than 250,000 users worldwide trust our roadmap software to build and market products customers love.

      We are looking for someone who:

      • Has at least 4 years of experience managing search engine marketing at a B2B SaaS company (or equivalent)

      • Has extremely strong quantitative, analytical, and problem-solving skills

      • Has high attention to detail and excellent written communication

      • Has a desire to have ownership and responsibility of vital work and measure the success of programs

      We are committed to being great, and we want someone who:

      • Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeks

      • Has a "get it done" attitude and a background of delivering superb work again and again

      • Is seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companies

      We are building a distributed team, and you can work from anywhere in the United States or Canada for this role. We offer generous salary, equity, benefits, and a profit-sharing program. See other openings at Aha!

    • 1 week ago

      Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.

      Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.

      What You'll Do

      • Collaborate with other engineers on your team to build a data pipeline and client application from end-to-end.
      • Prototype, implement, test, deploy, and maintain stable data engineering solutions.
      • Work closely with the product manager and engineers to define product requirements.
      • Present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.

      What We're Looking For

      • You have a commitment to putting the children we serve at the center of everything you do.
      • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
      • You’re experienced with devops (Docker, AWS, microservices) and can launch and maintain new services.
      • You are experienced with distributed data storage systems/formats such as MemSQL, Snowflake, Redshift, Druid, Cassandra, Parquet, etc.
      • You have worked with real-time systems using various open source technologies like Spark, MapReduce, NoSQL, Hive, etc.
      • You have knowledge in data modeling, data access, and data storage techniques for big data platforms.
      • You have an ability and interest in learning new technologies quickly.
      • You can work with shifting requirements and collaborate with internal and external stakeholders.
      • You have experience prototyping, implementing, testing, and deploying code to production.
      • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use

      You should have experience with at least a few of these, and a desire and ability to learn the rest.

      • Python
      • Elasticsearch / PostgreSQL
      • AWS / Terraform
      • Docker / Kubernetes
      • Node / Typescript

    • About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 40 high-performing, happy people that are dedicated to building a product our customers love. 


      Our organization is growing and with each new team member comes additional logistics and responsibilities. Our current People Operations Team (of 1) is looking for someone to own all human resources and business administration.


      About You

      You have at least five years experience with SMB administration, human resources, executive or personal assistance. You are a Mac user who is comfortable working remotely as part of a small team with a high level of autonomy and exceptional communication skills for this environment. 


      You are reliable; people depend on you for stability. You’re the first person friends and family call to help plan/host gatherings and with life-admin related questions (reviewing contracts, obtaining health insurance, doing their taxes).  


      You ♥ administrative tasks. Working behind the scenes feels rewarding. Your day-to-day sense of accomplishment comes from checking off tasks and supporting a business, while a long-term sense of accomplishment comes from developing more effective processes.  


      Reading the fine print is your forte - you have an exceptional eye for detail.  You know how to anticipate needs and have the confidence to proactively ask for help. 


      You practice ruthless prioritization. You know how to effectively manage your time while collaborating and communicating in an asynchronous working environment.  


      You have a natural balance of linear and creative mindset; someone that is highly organized yet resourceful and imaginative in solutions. You have integrity, are trustworthy, self-aware.  


      You are based in the US or Canada. 


      Bonus points for working in a startup environment, accounting or employment law.


      About The Job

      You will be taking ownership over many existing business and people operation systems while suggesting new practices to improve as we grow. We currently use Slack, Gusto, PurelyHR, G Suite, Dropbox and Confluence to name a few. Most of the work required today involves administrative tasks and organization. 


      You will be working with Mary and occasionally Anthony, Steli and Christie. 


      The list below should be something you genuinely find enjoyable, as the majority of your day is spent here. You should be familiar with and have the ability to take ownership and responsibility over these areas of the business:  

        • Compliance & registration: city, state, and federal entities 
        • Employee benefits: medical, dental, 401k, HSA, FSA 
        • Finance: payroll, contractor payments and invoices
        • Employee care: tracking PTO, purchasing gifts, celebrating work anniversaries 
        • Business admin: business insurance, workers compensation, tax preparation and business surveys 
        • Asset & subscription management: purchasing, shipping and tracking all laptops and monitors; managing company subscriptions such as zoom and calendly 
        • Onboarding: setting up new hires with all necessary devices, accounts and assisting in onboarding and training 
        • Retreats: research, planning, organization and hosting biannual company off-sites

        • A ton of other random operational tasks we need your help with at our small company :)

      Why Close?

        • 100% remote-first company (we believe in trust and autonomy)
        • 2 x annual team retreats ✈️ (Lisbon Retreat Video)
        • Competitive salary
        • 7 weeks PTO (includes company-wide winter holiday break)
        • 1 month paid sabbatical after 5 years
        • $200/month co-working stipend
        • Paid parental leave (10 wks primary caregiver / 4 wks secondary caregiver)
        • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)
        • 401k matching at 4% (US residents)
        • Dependent care FSA (US residents)
        • Our story and team 🚀
        • Glassdoor Reviews  

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Life-work harmony is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you). 


      We come from 13 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community. This team is growing in more ways than one - we’ve recently launched 10 babies (and counting!).


      Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  


       Interested in Close but don't think this role is the best fit for you? View our other positions.

    • 2 weeks ago

      At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live.

      We're a multidisciplinary, fully remote team that’s passionate about creating products, like Todoist and Twist, that improve people’s lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made.

      When you become a Doister, you’re not only joining a global, remote-first company, but a team of 60+ people who value:

      • Feeling empowered to achieve their ambitions

      • Inclusivity, open-mindedness, and diversity

      • The wellbeing of their teammates and the people around them

      • Making long-term, high-impact decisions, even if they’re harder

      • We invite you to visit our blog to learn more about us, our values, and how we work.

      Your role

      As an iOS Developer, you'll use your strong grasp of Computer Science fundamentals and experience in iOS development to continue creating an amazing experience for our users on Todoist for iOS. However at Doist, you’re not just a developer; with business aptitude, creativity, and strong interpersonal skills, you’ll collaborate in cross-functional teams to define and drive complex and exciting initiatives.

      As an iOS developer, you’ll:

      • Design, build, and maintain efficient, reusable, and reliable code

      • Participate in regular team code reviews

      • Work actively with members from the design, product, marketing, support, and other platform teams on new features and improvements, ensuring well-designed and consistent experiences

      • Contribute to the direction of the product (e.g. suggesting new ideas, investigating leveraging new technologies, etc.)

      About you:

      We’re looking for someone who has:

      • 3+ years of professional iOS development experience

      • Strong knowledge of Swift

      • Awareness and experience with the most relevant and recent iOS technologies

      • A background in designing and refactoring large-scale systems

      • Solid knowledge of testing principles

      • Strong communication skills in a remote, asynchronous context

      • Fluency in written and spoken English

      Bonuses:

      • Deep awareness of the Apple Human Interface Guidelines

      • Solid notion of performance optimisation techniques

      • Experience with WatchKit and AppKit

      • Experience with open-source projects

      • Experience on integrating third party technologies

      • Experience with XCTest framework and UITests

      • Experience with Git and GitHub

      • Experience working in remote teams

      Benefits

      We’re bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We’ve built a benefits package that invests in our employee’s long-term personal and professional growth and well-being. Here’s a sample of what that includes:

      • Work-Life balance. That means 8 hours of work, 5 days each week (for a total of 40 hours) because the time you spend outside of work is just as important as the time you spend working.

      • Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).

      • Generous paid vacation. 40 days of paid time off to use however you like (vacation, national holidays, etc.).

      • Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.

      • Education stipend. You’ll have a monthly budget to buy books, courses, and other resources you need to continue learning and developing.

      • Competitive compensation.

      • And much more!

      ---

      All information collected through this application is stored in Workable, Doist’s Applicant Tracking System, where it will be used for recruitment purposes only. For more information on how we handle candidate data at Doist, we invite you to review our recruitment privacy notice. For questions, please contact us at [email protected]

    • Howdy 👋 We’re the folks at SkyVerge, where we build products (like Jilt and WooCommerce Memberships) that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 32 people distributed all over the world.


      We’re looking for a full stack WordPress engineer to join our team and lead development on our websites.


      You should be...

      • Deeply experienced with WordPress, particularly with building and maintaining custom themes and plugins.

      • Experienced with JavaScript, and familiar with front-end frameworks like React

      • Design-minded and visually-driven, with a desire to work on both front-end and back-end code

      • Detail-oriented & curious, with a drive to understand and solve technical challenges

      • A self-starter, comfortable working independently and taking a high level of ownership over projects

      • Dedicated to constant learning and sharing your knowledge


      Bonus points if you also have…

      • Experience with Google Analytics, Segment, Google Tag Manager, or similar tools

      • Experience with A/B testing tools like Google Optimize or Visual Website Optimizer.

      • Experience building custom Gutenberg blocks

      • Experience working in an Agile development team


      You’ll be responsible for…

      • Developing features and improvements to our websites (Jilt.com, SkyVerge.com, hq.skyverge.com, and others)

      • Benchmarking site speed and optimizing performance

      • Iterating on A/B tests with our marketing team to improve conversions

      • Building and maintaining tooling to enable continuous integration and deployment

      • Troubleshooting challenging technical issues with our sites, integrations, and infrastructure

      • Collaborating with team members across marketing, support, design, and engineering to deliver solutions that address customer, team, and company needs

      • Improving our internal wiki & documentation


      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do

      • Competitive salary

      • Annual company retreats (read about our last adventure in Scotland!)

      • Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!

      • Transparent culture (check out our team wiki)


      Curious to hear more? Learn more about the position and apply here. Applications accepted through November 15th. We can’t wait to meet you!


      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

    • Datasembly (US and Canada only)
      2 weeks ago

      Datasembly is a B2B startup that builds next-generation pricing and promotion analysis tools for the grocery & retail industry. Our tools are used by some of the largest names in grocery and retail to create pricing strategies and set price points on thousands of consumer products. All of this is powered by our data, the most comprehensive pricing and product data in the industry.


      As a Full Stack Software Engineer, you will have the opportunity to work as part of a small team and contribute to all parts of the Datasembly technology stack, including data collection, data processing and analytics, backend web development, and frontend web development.


      Technologies

      * Scala

      * Typescript, React, Redux, D3

      * Apache Spark, Google Cloud Dataflow

      * MySQL, BigQuery


      Benefits

      * Equity

      * Health insurance

      * Coworking stipend

      * Develop new tools and solutions from the ground up

      * Remote work and flexible working hours

      * Opportunity to have a large impact at a startup


      To apply, send an email to: [email protected]

    • 2 weeks ago

      TaxJar’s remote-only team of 120 people is growing quickly. We have an immediate opening for a BI Engineer who wants to help us make eCommerce easier for everyone.

      Our core values

      • We do the right thing for our customers

      • We're a team, built on trust

      • We're proud to be remote

      • We're in control of our own destiny

      We're looking for a detailed oriented, battle tested, and knowledgeable BI Engineer that is eager to make an impact on a game-changing product in eCommerce. On our team you will have the opportunity to architect, populate, and maintain a data warehouse that is used to inform and guide key company stakeholders.

      *This is a full-time remote position available to folks located in the US.

      As a BI Engineer at TaxJar you will

      • Help us aggregate metrics from a variety of sources into a data warehouse

      • Design new data structures that power BI analytics and guide company strategy

      • Build complex ETL processes that cover billions of data points

      • Always be thinking about query efficiency and performance as you interface with terabytes of data

      • Maintain and scale the AWS resources that comprise our data warehouse

      • Assist developers in implementing client and server side event tracking

      • Work closely with AWS technologies such as Athena, S3, RedShift, and RDS (Postgresql)

      • Partner with BI Visualization Specialist to bring insights to life via third-party BI tools (Tableau, e.g.)

      • Provide technology for insights into the business, both operational and sales, for senior management and executives

      Requirements

      • 3 - 6 years of experience working in highly saturated data environments as a BI Engineer

      • Production experience with: standard scripting languages/frameworks (Python, Node, Ruby, etc), Postgresql, Athena, S3, Redshift, Ruby applications, Google Sheets, and Tableau

      • Extensive knowledge of ETL strategies and query optimizations

      • Ability to write clear and accurate documentation around how data structures are populated and can be modified

      • Be accountable for data you are populating and querying

      • Manage BI tasks from assignment through to production

      • Agile, humble, trustworthy, and a team player

      • Rapid learner who thrives in a fast-paced and demanding environment

      • Passion for building simple and intuitive solutions for complex problems in eCommerce

      • Excel at communicating with the team remotely (chat, video, email, etc.)

      You’ll be a great fit on our team if you

      • Only want to work remotely

      • Are a PRO at communicating and collaboration

      • Highly value working with people you like and respect

      • Are accountable

      • Are confident in your skills and a solid team player (We’re peers here, no egos please) but also comfortable working asynchronously

      • Are hungry to play an impactful role and not afraid to fail

      • We’re a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for an amazing new teammates to come share in the excitement of solving real-world problems with technology.

      Benefits

      • Excellent health, vision and dental benefits

      • Flexible vacation policy

      • 401k Plan

      • $1,000 in professional development credit

      • Home office stipend

      • Equity in a profitable company

      • 2x year all-company in person retreats (fully paid for by us of course)

      • Mandatory Birthday holiday!

      • 12 week paid maternity/ 6 week paid paternity leave

      • Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more

      We offer all of our employees amazing benefits. Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.

      If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.

    • TaxJar (US only)
      2 weeks ago

      TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses. Our mission is to make eCommerce easier for everyone.

      Our core values

      • We do the right thing for our customers

      • We're a team, built on trust

      • We're proud to be remote

      • We're in control of our own destiny

      DESCRIPTION

      TaxJar’s remote-only team of 100+ people is growing fast. We’re currently looking for an Account Executive who wants to make a difference on a growing, experienced team of entrepreneurs.

      We are looking for someone who is fanatical about helping businesses succeed while working across other functions of the organization to ensure an exceptional customer experience and drive revenue. Ensuring the happiness of our customers is everything to us.

      The right candidate will be someone who enjoys speaking with people, has great organizational and communication skills, and is a team player who can work well across marketing, sales, and customer success.

      Requirements

      As an Account Executive you will

      • Assist with supporting the decision process of companies evaluating TaxJar Plus

      • Manage a pipeline of opportunities from initial call to close

      • Qualify new TaxJar Plus opportunities via outbound sales initiatives

      • Participate in providing ideas and input that help evolve our go-to-market strategy

      • Maintain up-to-date and accurate data for your opportunities in our Salesforce system

      • Bring a creative and open mind to the team and be ready to hit the ground running.

      • Learn, collaborate and have fun on a daily basis!

      REQUIREMENTS:

      • 3+ years experience in solution-based selling

      • Strong phone skills·

      • Rapid learner with ability to work in a fast paced, high growth environment

      • Highly-skilled in written and verbal communications (chat, video, email, etc)

      • SaaS sales experience a major plus

      • Knowledge of Salesforce.com applications preferred

      • BS/BA degree

      You’ll be a great fit for TaxJar if you

      • Have a passion for remote work

      • Are a PRO at communicating and collaboration

      • Highly value working with people you like and respect

      • Are accountable

      • Are confident in your skills and a solid team player (We’re peers here, no egos please)

      • Are hungry to play an impactful role and not afraid to make mistakes

      We’re a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for an amazing new teammates to come share in the excitement of solving real-world problems with technology.

      Benefits

      • Excellent health, vision and dental benefits

      • Flexible vacation policy

      • $1,000 in professional development credit

      • Home office stipend

      • Equity in a profitable company

      • 2x year all-company in-person retreats (fully paid for by us of course)

      • Mandatory Birthday holiday!

      • 12 week paid maternity/ 6 week paid paternity leave

      • Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more

      Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.

      If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.

    • 3 weeks ago

      Our offer

      • Challenges brought on by building in an exciting, fast-moving space. We are at the forefront of the changing recruitment and finance industries while working in a software-company environment that values openness and merit. 
      • An engaging workplace to grow and push yourself. Our founders are ex-Googlers, well-connected in the tech blockchain spaces and the team has very complementary skill sets. We help each other grow and continually push each other to do better. 
      • $$$: Competitive compensation package (driven by significant equity component).  

      Responsibilities

      • We expect you to play an active role in key processes. Collaborate closely with our team and network to define the product specs and scale the team to build it.
      • Drive the design, implementation, testing & maintenance of the front-ends that our clients use to interact with the PrimeFlow infrastructure.
      • Collaborate with CTO to set the technical direction of our product (services & frameworks we use, system architecture, blockchain integration).
      • Complement CTO's focus (backend, protocols, game theory, ...) by owning the app layer (UX/UI, front-ends/apps, critical journeys, user success).
      • Key: Help mentor, manage and grow the engineering team.

      Minimal Qualifications

      Engineering best practices:

      • Data-driven project structure: Propose a design with due diligence & competing options explained, work out a timeline, delegate what makes sense and execute by taking ownership (process adopted from Google by our CTO).
      • Track record of producing standard-driven, high-quality code that stands up to peer reviews and/or is respected within the open-source community.
      • Highly security-conscious. You must follow best practices and always watch out for attack vectors (e.g. XSS and SQLi).
      • Aggressive process automation: TDD, invest into CI/CD, seamless project tracking - to free the team up to think & build.
      • Learning by building mentality (rapid prototyping, user feedback, technical feasibility). 

      Front-end development expertise:

      • Experience using Javascript FE frameworks: React, Angular, etc.
      • Experience in developing large client side JavaScript applications.
      • Track record of building UIs that remove friction from what is otherwise a complex process (ownership, definition, & success tracking of the user journeys, etc).
      • Command of minimalistic to-the-point design.

      Soft skills:

      • Track record of product leadership - you have identified opportunities, defined solutions, and worked with the prospective users to refine, prototype and then build and iterate on a product.
      • Good verbal and written communication skills in English.
      • Able to align multiple strategies and ideas.
      • Confident in producing and presenting work.
      • Fast learner and hungry to build something big.

      Preferred Qualifications

      Back-end development familiarity:

      • You have worked with AWS or GCP before and have a strong command of the concepts (service architecture defined through checked-in configs, stateless jobs, integrate auxiliary services instead of running them ourselves etc).
      • Experience with TypeScript/Node, PostgreSQL and the relevant libraries.
       

      Other relevant skills:  

      • Experience with building a platform/marketplace (cold start, growth strategies, incentive systems, open-source dev community utilization/evangelization).
      • Knowledge in systems architecture (especially distributed systems), game theory, mechanism design, auctions.
      • Interest in the emerging blockchain space, Web 3.0 development experience (Solidity, DApps, Geth/Parity, Truffle, Web3.js, Infura).

      To apply to this job, send an email to: [email protected]
    • Do you feel like a bot can’t do as good a job as you can solving problems? Do you believe it’s a better use of time to fully address an issue, even if it takes longer, than quickly fixing a part of the problem? Yea - we do too. That’s why our CS team strives to take the pain out of solving problems in a human way.

      We’re looking for someone who understands that customer success is a focus on customers, not on ourselves. At Wildbit, we zero in to enable teams to build and launch their own products and services. Our success team handles our customers' needs proactively (success) and reactively (support) across our three products: Beanstalk, Conveyor, and Postmark. This position is for Postmark Support.

      Postmark is a transactional email service provider (ESP). Our customers are primarily experienced developers implementing our web-based product into their company’s email platform. You would be the first point of problem-solving for a customer if they reach out for assistance. This role could be a good fit for you if you have:

      • previously thrived in customer support for a SaaS product
      • an understanding of transactional email and email technologies (SPF, DKIM, DMARC)
      • solid English writing skills for answering customer support requests and writing help docs
      • empathy towards others and a desire to teach customers

      The person in this role will be expected to work 100% remotely in or near Europe 8am–4pm UTC/GMT as we aim to provide a balance in coverage for our customers in all timezones.

      In one year, you’ll know you’re successful if you help new customers get up to speed quickly, triage issues, provide solutions, educate developers on industry best practices, and help our team identify where we can better meet the needs of our customers. This means creating content and user guides, talking to customers over various channels (email, live chat, phone, etc.), analyzing behaviors, and keeping our developers and designers up to speed at all times. Most of all, this job is about empowering developers to do their best work. And to have fun doing it!

      If this sounds like what you’re looking for in your work, check out our Wildbit Jobs, Good/Bad Definitions, and Blog pages for a bunch more info about our company and what makes us pretty great.

      TEST PROJECT

      Your resume is a great snapshot of what you've done in the past. We'd love to see what you're capable of now. To give us an idea of your skills and voice, please complete TWO of the following parts of the required sample exercise. There is a spot to upload a link to your responses on the application page (i.e., Google doc, Paper doc, etc.).

      • Emails can bounce for a variety of reasons. How would you explain to a customer the reason an email they sent through Postmark returned a soft bounce?
      • A customer reached out to Postmark support asking about a feature we don’t currently have (and it's not coming up in the near future). How would you handle that and what would you reply to them with?  Please also tell us a little about why you answered this way. What is your thought process behind it?
      • Explain to a customer how to authenticate their domain with DKIM.

      Use our documentation in http://postmarkapp.com/support/ as a resource.

      This project is all about showcasing what you can do. Don’t worry about trying to guess what we would do — make it your own, and have fun with it. We’re just looking to see a full slice of your work: your thought process, planning, writing skills, and all that goes with it.

    • Frontastic GmbH (in/near Europe)
      3 weeks ago

      Frontastic is looking for a cloud-native System Engineer (f/m/*) as either part-time or full-time position. We are a remote-first company currently operating in the Europe/Berlin timezone. Locations in or close to Germany are preferred to make our regular in-person meetings easier

      As our system engineer you will have the opportunity to be a major influence on our cloud product deployment architecture and building the groundwork for an infrastructure powering many large dynamically scaled eCommerce Platforms in the near future. This is not a junior position, but if you are experienced and ship proven work on your own, this position is for you.

      THIS MEANS

      • Shape the deployment of dynamically scaled platforms on Google Cloud

      • Improve our Ansible based provisioning infrastructure

      • Enhance our monitoring using ELK or similar approaches

      • Maintain our PaaS & SaaS infrastructure powering many different eCommerce Platforms built on top of Frontastic

      YOU BRING

      Deep knowledge of Ansible and experience with Google Cloud platform and deploying & monitoring larger dynamically scaled infrastructure landscapes. Experiences with NodeJS, PHP (Symfony 4), CouchDB or MySQL are a bonus. Writing and speaking English is a natural part of your life. You are born in the cloud – that means, you don’t know the old server systems anymore, but for you there is only the operation in the Google Cloud.

      You are motivated to work from your home office or a co-working space and able to structure your work day accordingly. That’s what makes you special:

      • You are highly motivated, committed to improving existing skills and like to learn new skills during working hours

      • You have a vision of how to better shape the development experience for all engineers.

      • You have a completed education and at least 3 to 5 years of professional experience as an system engineer or in a comparable field.

      • Deep knowledge of Ansible & Cloud Infrastructures

      • An understanding of the requirements of working in software development (quality assurance, testing, monitoring)

      • You are able and willing to prefer written communication to make well structured information readily available to everyone and follow established communication patterns


      WHAT WE OFFER

      As our colleague you have the flexibility to choose your own working hours throughout the day to incorporate this job into your life-work balance. Our work week has 40 hours maximum and overtime is the exception. No vacation days are necessary to run errands, and there is certainly no need to wait until after work to take care of a family emergency.

      Our development team strives to improve themselves following these guidelines:

      • A culture of owning your code from design & development to deployment and monitoring, which is sometimes called DevOps.

      • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.

      • We use practices like pair programming, mob programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low.

      • We are a remote-first company with regular meetings in-person. We use tools like Email, Trello, Hangouts and Slack to stay in touch during our daily work.

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred.

      COMPENSATION

      For this particular job, we are offering to pay between 40.000 € to 70.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation.

      If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to [email protected] Do you still have a question? Do not hesitate to get in contact via mail!

      ABOUT FRONTASTIC


      Frontastic is the specialist provider for the digital customer experience. As cloud software, Frontastic enables ambitious online merchants, brands, marketplaces or even agile startups to implement customer centricity easily and without IT.

      Frontastic is going be the standard Frontend Management Platform for the IT trend of the API economy, in which the frontend and backend are consistently separated. Based, for example, on Commercetools, About You Cloud, Shopify Plus or other API-based cloud services, online teams can quickly implement and scale new business ideas independently of programmers.

    • 3 weeks ago

      Frontastic offers a Frontend Management Platform that focuses on excellence of digital customer experience in the context of headless architectures. When working for Frontastic, you aren’t just working for a software company – you are working to build up a Game Changer. As our first salesperson beyond the founders, you will play an essential part in building our company.

      YOUR GOAL IS TO

      • Manage and grow our sales pipeline and turn inbound as well as outbound leads into new Frontastic customers

      • Work closely with our marketing and technical pre-sales staff

      • Build strong relationships with our partners (agencies and system integrators)

      • Constantly analyse and monitor the sales figures and report to the management.

      YOU BRING

      • 4+ years of experience in selling digital products

      • The power to close deals

      • Excellent communication skills in German and English (in written and spoken)

      • The habit of setting and implementing one’s own goals

      • Willingness to travel up to 50%

      • Nice to have: established network in the German/European E-Commerce sphere

      • Nice to have: willingness to speak at events/conferences

      • Nice to have: familiar with challenges in web development and compliance requirements in enterprises

      YOUR BENEFITS

      • A blue ocean market approach

      • Competitive salary

      • Flexible work hours

      • PreSales support for winning the customer

      • Frontastic’s 100% distributed company approach

      • Your personal chance to grow

      HOW-TO APPLY

      For this particular job we are offering competitive salary based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation.

      If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to [email protected] Do you still have a question? Do not hesitate to get in contact via mail!

      ABOUT FRONTASTIC

      Frontastic is the specialist provider for the digital customer experience. As cloud software, Frontastic enables ambitious online merchants, brands, marketplaces or even agile startups to implement customer centricity easily and without IT.

      Frontastic is going be the standard Frontend Management System for the IT trend of the API economy, in which the frontend and backend are consistently separated. Based, for example, on Commercetools, About You Cloud, Shopify Plus or other API-based cloud services, online teams can quickly implement and scale new business ideas independently of programmers.

      Learn more about us on our website!

    • Overview

      Retrium is a seed-funded startup that helps teams improve their Agile processes by facilitating effective and engaging retrospective meetings. With over 85,000 retrospectives run on our platform, we’re the trusted leader in our market, and we’ve been helping teams continuously improve since 2015.

      We’re also a small, cross-functional team of passionate and fun people. We have an outstanding leadership team and a dedication to company culture, so you’ll always feel connected to our mission, even though you can work from anywhere. We’re lucky enough to have an awesome product, great revenue growth, high customer satisfaction, low churn, and a recent round of seed investment. Now, we need someone to help us take our product to the next level!

      The right candidate for the Senior Product Designer position at Retrium is someone who has experience in a product-led organization, can translate complex customer problems into elegant solutions, understands best practices for user interface design, and likes to iterate based on research findings and customer feedback. If you’re a creative problem-solver and want to create a compelling experience for thousands of users, then come be a part of our growing team!


      Responsibilities

      As the first dedicated product designer at Retrium, you’ll help us establish the design processes we’ll use going forward. This means you’ll need to understand the business context, customers, and technical constraints and their impact on design in addition to being a great designer. You’ll work closely with both the engineering and business teams to advocate for design in strategic product decisions and oversee the UI design implementation, so communication and collaboration will be key in this role.

      Because you’ll own everything related to design, you’ll need to be well versed in customer research, so that you can share your concepts and get feedback from our users. You’ll translate our product’s mission and these customer research insights into an engaging and simple interface for our retrospective platform. In this role, your goal will be to continuously improve the user experience of our application, so that customers can easily adopt, understand, and interact with our product.

      Day-to-day, you’ll be responsible for creating mockups, user flows, sketches, wireframes, diagrams, customer journey maps, and other design artifacts needed to guide the product development process. The ability to take ideas from low-fidelity outlines to high-fidelity designs using Sketch, Invision, Figma, Framer, or other relevant tooling, is a big part of this role.

      Because our core values include “Default to Autonomy”, “Bias for Action”, and “Level Up”, you’ll need to be a self-starter who can brainstorm possibilities, execute tasks, and lead the implementation of major features and changes to the product. If you want a job that’s integral to a company’s expansion and growth and where there’s opportunities to learn and make a real impact, then this role is for you!


      Skillset

      More than anything else, we’re looking for a self-motivated person who is passionate about designing a great user experience within Retrium.

      We believe that the following collection of experiences and abilities would make someone successful in this position. However, we encourage anyone with 5 or more years of professional experience as a Product Designer, UX Designer, or Front-End Engineer to apply.

      - A portfolio of relevant design work that you’re proud to share that includes digital products, not just websites

      - A history of successfully shipping products and collaborating cross-functionally with both software engineers and business stakeholders

      - The passion and drive to learn about Retrium and our customers

      - A growth mindset with an openness to feedback, learning, and experimentation

      - Experience with Agile software development processes, from problem definition through to detailed UI and visual design

      - Experience designing a B2B SaaS product is strongly preferred

      - Experience in a distributed team and/or high-growth startup would be helpful


      Benefits

      We provide amazing benefits, and if you ask the team, they’ll tell you that the greatest benefits we offer employees are the ability to make a meaningful contribution to the company and the opportunities to “Listen. Learn. Teach”, another core value.

      Our other benefits include:

      - Competitive salary and equity in a fast-growing, funded startup

      - Health, dental, and vision insurance coverage for you and your family

      - Unlimited and minimum vacation policy (we encourage you to ask us about this!)

      - Flexible, sustainable work hours

      - Work from home or a co-working office

      - All the equipment you need to do your job

      - Continuing education and learning opportunities

      - Annual company retreats


      Additional Information

      Retrium is committed to creating a diverse environment where you can “Be Your Amazing Self”, yet another core value. We are proud to be an equal opportunity employer, and welcome people of different backgrounds, experiences, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    • Close (Euro or American timezone.)
      4 weeks ago

      About Us

      At Close, we're building the sales communication and collaboration platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we've grown to become a fully profitable, 100% globally distributed team of 34 high-performing, happy people that are dedicated to building a product our customers love.

      We are seeking a Product Marketing Manager that will be instrumental in defining our product and market positioning and will take ownership of growing our customer base and platform adoption through a wide range of marketing efforts. 

      This position requires a highly motivated individual with previous experience leading product marketing and GTM strategy, and who is comfortable in a fast-moving  environment. The successful candidate will be customer-oriented, self-motivated and results-driven.


      About You

      You have a knack for understanding people. You ask a lot of questions. You’re decisive.

      As Product Marketing Manager at Close, your primary job is to understand our customer— what motivates them, what makes their job difficult, and what simply delights them. You will take these constant and ongoing learnings and deftly apply them to the way we position our brand and product to the world. After all, product marketing is at its very core, “people marketing”. 

      Your previous experience creating successful go-to-market plans (from high-level strategy down to tactical execution) will enable you to oversee the rollout of all new products and feature updates.  

      Sometimes you’ll be looking at our product marketing from a high level view—say, determining our key objectives for the quarter or the year. Other days, you may be down in the weeds yourself, writing landing page copy or working with others on the marketing team to run A/B conversion tests on site. You’re comfortable—and happy—doing both.

      What you don’t know, you’ll openly admit, but then you’ll get to work figuring it out (asking others for help and/or digging deep on your own). Your self-motivation and a relentless drive to learn/do more are appreciated by all. You pride yourself on being a “clever thinker”.  You’re comfortable talking with and working alongside our product, sales, development, and customer success teams. You understand your critical part in the overall machine, graciously accepting thoughts and feedback from others while offering your own expertise where you can. You pride yourself on being “overly communicative” -- keeping everyone up to date with the latest product marketing wins, losses, and initiatives.

      You are comfortable working remotely as part of a small team, with a high level of autonomy. You can devise your own schedule and effectively manage your workload based on the biggest opportunities and company objectives.

      When you’re in the wrong or make a mistake you can admit it. You can articulate why it happened and how you’ve learned from the experience. 

      You are in a European or American timezone.

      Above all, you understand that your success—and our success—hinges on the satisfaction and loyalty of our customers. 


      About The Role

      You will be responsible for championing the features and benefits of the Close sales platform through our marketing messaging and market positioning. You’ll work closely with Danny (Director of Marketing) and our motley crew of marketing crushers. 

      Just some of the things that will come across your [metaphorical] desk…

      Main KPIs

      > Product marketing impact on new trial signups (On-site testing and website updates, email marketing campaigns, increase inquiries from software review and industry sites)

      > Product adoption (free to paid + user activation within app)

      > Product launch/update success metrics (per launch)

      “Product superstar, that is what you are…”

      > Develop messaging, positioning, and competitive differentiation of our products in the SaaS/sales market. Own all on-site messaging. Devise the go-to-market strategy for all product launches and feature updates. Oversee the tactical execution of each GTM strategy.

      > Stay on top of the latest trends and tech advancements in the sales and CRM space. Communicate these learnings across the organization, including to our Product, Customer Success, and Development teams.

      > Identify new verticals and areas for business and product expansion. Champion all marketing efforts that relate to these growth initiatives.

      Corner the market[ing]

      > Own the product messaging in all of our marketing campaigns and corresponding collateral, which may include, but is not limited to, email, social media, blog posts, sales enablement content, and landing pages.

      > Dive deep into our customer acquisition strategy and execution, driving new trial sign-ups via smart, empathetic product/feature messaging and content. Must be comfortable devising and executing tactics to bring customers down the sales funnel.

      > Work closely with the marketing team to ensure that these brand and product value propositions are communicated consistently across everything we do.

      > Work alongside Product and Customer Success teams to identify key verticals, customer personas/roles, and geos for nuture/expansion. Define and produce the content for SEO-optimized industry-specific landing pages, CRM comparison pages, paid/display ads, other marketing materials, to effectively reach these cohorts.

      > Identify marketing website tests and updates to increase visitor conversion rate (visitor to trial signup). This includes, but is not limited to, A/B testing via copy and messaging, videos/images, and modifications to page designs.

      > Work alongside the marketing content team to identify middle and bottom of the funnel content opportunities such as product-focused white papers, blog posts, videos, and more.

      > Develop, nurture, and execute on partnerships with other vendors in the B2B SaaS and product space (online co-promotions, co-branded content, event sponsorship, etc).

      > Champion our customers via the collection and production of testimonials, case studies, and customer profiles (determining the best way to showcase them -- images, video, etc).

      > Generate verified product reviews from our customers for product comparison and online community websites like Capterra, G2Crowd, and Quora. Monitor and ensure our visibility on these, and other, SaaS review/comparison sites.

      Requirements

      > 4+ years experience working within a tech or SaaS organization (extra points if B2B, extra extra points if you can show a correlation between your work and company growth during your time there)

      > 2+ years in a product marketing role, with a track record of successfully taking products to market (devising and executing a GTM strategy)

      > Strong passion for product and ability to ‘speak the same language’ as Product and Development teams (“Scrum, Agile, Javascript, APIs, sprints”, etc, etc)

      > Project management expertise—can coordinate and juggle a variety of projects from conception through production and ensure alignment with other internal teams (Product, Customer Success, Sales, etc).

      > EXPERT command of the English language (written and verbal), with the ability to write in a wide variety of styles. Must be a copywriting pro—masterfully creating short, value-packed, relatable content to drive new conversions.

      > Foundational knowledge of common marketing analytics and campaign management platforms (analytics, popular ESPs, ad networks, social platforms, etc)


      Bonus points for the following skill sets:

      > Front-end coding (HTML/CSS/JS, GitHub)

      > Design and video (editing, Photoshop, graphics creation, etc)

      > Familiarity with SaaS finance and reporting 

      Why Close?

      > 100% Remote (we believe in trust and autonomy)

      > 2 x Annual Team Retreats ✈️ (Lisbon Retreat Video)

      > Competitive salary

      > Medical, Dental with HSA option - 99% premiums paid (US residents)

      > 5 Weeks PTO + 6 Government Holidays + Dec 24 - Jan 1 Company Holiday

      > Parental Leave (10 wks primary caregiver / 4 wks secondary caregiver)

      > 401k matching at 4% (US residents)

      > 1 month paid sabbatical after 5 years

      > Our story and team 🚀

      > Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

  • Software Dev (207)

    • Yesterday

      Signal is hiring iOS developers to help make private communication simple. If you care about code quality as much as you care about user privacy, you should fit right in. This role is an opportunity to have an immediate impact while working closely with a talented team to solve challenging problems and ship new features to millions of users.

      Requirements

      • Extensive familiarity with iOS development and internals.

      • Comprehensive knowledge of Swift and Objective-C.

      • Experience being the architect of major new enhancements.

      • Capable of communicating effectively. We're a small organization; you will be involved in every aspect.

      • Degree in Computer Science or related field.

      • 5+ years of industry experience.

      Benefits

      • You can work anywhere in the United States. Whether it’s your favorite coffee shop or your living room, Signal gives you the flexibility to work wherever you will be most effective. We fly somewhere new once a quarter so that everyone can meet up in person.

      • Excellent healthcare, vision, and dental with all premiums covered.

      • Our 401(k) plan matches your contributions (without any vesting period) up to the employee federal maximum of $19,000.

      • We're stable, well-funded, and capable of focusing on what is best for users without distractions.

      • Feel good about what you do. We believe in solving real problems, working with integrity, and sharing that work (and code) with everyone.

    • Wallethub (US timezones)
      Yesterday

      WalletHub is one of the leading personal finance destinations in the U.S. and rapidly growing. We're looking for a highly skilled and motivated Senior Java Developer for a full-time, permanent position.

      Expected work schedule is 50 hours/week Monday to Friday. In case you will be working from outside the U.S., please be aware this position requires an overlap with EST business hours (8am - 7pm ET, including 1 hour break).

      RESPONSIBILITIES

      - designs and develops web applications using Java, Spring Framework, MySQL
      - designs and develops unit test cases to make the code more robust
      - participates in pairing and code reviews
      - supports and troubleshoots problems with existing applications
      - participates in the areas of architecture, design, implementation, and testing

      QUALIFICATIONS
      You are the ideal candidate for this job if you have:
      - over 3 years experience in Java, Spring and MySQL (or any relation database)
      - experience developing web and stand-alone applications in Spring technologies such as: Spring MVC, Spring Security, Spring Batch
      - proven ability to lead a small group of developers and the willingness to mentor junior developers
      - excellent communication and analytical skills
      - willingness to work hard
      - proficient with spoken/written English

      NICE TO HAVE BUT NOT REQUIRED
      - experience in PHP
      - familiarity with front-end technologies – Object-Oriented Javascript, AJAX, XHTML, HTML, XML/DOM
      - experience with unit testing framework, test driven development

      COMPENSATION

      - very competitive salary based on prior experience and qualifications
      - potential for stock options after the first year
      - raise and advancement opportunities based on periodic evaluations
      - health benefits (in case you will be working from our office in Washington, D.C.)
      - Visa sponsorship (after 18 months with the company, based on performance, in case you will be working from outside the U.S.)

      NOTE
      Although we appreciate your interest in working with us, due to the high number of applications we receive, we will only be able to respond to successful applicants.

    • Shortpoint (GMT +1 to GMT +5)
      Yesterday

      ShortPoint is looking for an experienced QA professional to join our young, flexible, quickly developing and highly motivated international team.

      Time Zone Required: GMT + 1 to GMT + 5

      What you will do:

      • Creation, maintenance and execution of the Test Cases 

      • Reviewing and analyzing system specifications

      • Evaluation product according to specifications

      • Reporting bugs and errors to development team

      • Helping troubleshoot issue

      • Executing release / post-release testing

      Requirements

      Candidate should:

      • Proven experience in web testing

      • Strong English verbal and written communication skills

      • Be creative and think out of the box 

      • Good knowledge of the SDLC 

      • Strong knowledge of the QA principles 

      • Attentive to the details

      • Self organized 

      • Have strong English verbal and written communication skills

      • Have at least 3 years of experience in a similar position

      We would love if you also:

      • Have knowledge of the SharePoint 

      • Come from Automation background 

      About the job:

      Type - Remote Job

      Remuneration package: 

      • Salary commensurate with experience

      Benefits and Culture

      • Flexibility in vacations

      • Flexible working hours

      • Working remotely 

      • Team building and activities 

      • Very dynamic culture and everyone is super passionate

    • As a Support & Integrations Engineer, your focus will be on helping customers debug issues with their connection to Baremetrics, improving our integrations with external data providers, and improving overall product quality.

      As Baremetrics has grown, so have the number of support requests we get and we're finding ourselves in need of a dedicated support engineer to handle these. Your work will have a direct impact on our ability to convert new trials into paying customers.

      Requirements

      • Excited about working directly with customers on bug reports & issues and consistently shipping gradual improvements to Baremetrics as a whole

      • Solid programming skills in Ruby and excellent knowledge of advanced SQL

      • Basic web development skills (HTML, CSS, JS — we use Vue.js)

      • You've worked on complex backend systems before, ideally in the analytics space

      • Your code comes fully tested, you've thought about the edge-cases and security implications

      • Experience working with 3rd-party APIs and the patience to discover all the little undocumented caveats

      • Strong bias for simplicity

      • Self-motivated to spot ways to improve what you're producing without relying on others to do so

      • Can communicate effectively and work with a remote team easily

      Our stack

      • Ruby, Rails, RSpec

      • Vue.js

      • Postgres, Redis, Elasticsearch

      • Sidekiq

      • Lots of third-party APIs (Stripe, Braintree, Recurly, Chargebee, iTunes Connect, Google Play store & more)

      Benefits

      • Work from anywhere (we're 100% remote)

      • Minimum vacation policy

      • Competitive salary ($75k-95k)

      • Bonus structure

      • Flexible work hours

      • Full health, vision & dental insurance for you and your family

      • Annual company meetups

      • Kindle Paperwhite + Unlimited Books

      • Monthly "remote stipend" that you can use for anything

    • ABOUT US

      Brilliant is an innovative branded products and corporate gifting company. With a focus on creativity and technology, Brilliant curates, produces, and helps companies distribute memorable branded merchandise and custom products. Whether it's newsworthy press kits, welcome gifts for new hires, merch sets to promote a product launch, or giveaways people love, our team of retail trend experts, designers and engineers work together to produce impactful products that bring brands to life.

      Services include concepting, sourcing, design, packaging, merch collections, company stores, touchpoint gifting, warehousing, fulfillment and distribution.

      Technology is part of our DNA. Our proprietary technology gives clients instantaneous access to important information and tools, including real-time inventory data, on-demand fulfillment services via web and API, and a convenient 3rd party system integrations, such as Slack, Salesforce, Okta and more.

      We are a remote company, so you can be based anywhere in the US and should be enthusiastic about working remotely.

      ABOUT THE ROLE

      A Senior Engineer is someone who has solved a number of technology problems in their long career and who has architected and built complex systems that have had solid impacts on business problems. They are someone who can be relied upon to look into issues and emergencies when they happen from time to time and are capable of solving those issues on their own if necessary. Also, Senior Engineers are good, approachable mentors who are well respected by their peers for giving fair and honest feedback that is both tactful and encouraging.

      ABOUT YOU

      Brilliant would like you to be someone who has demonstrable skills and proven past performance in the above definition of this role.

      You will be Engineer #2 at a young company that is technology reliant. Once you ramp up, this gives you the privilege and responsibility of flexibility. That means this is not a 9-5 job … we want you to have work-life balance, which may mean working longer hours one day vs. another, or taking time off in the middle of the day, or having to answer an emergency outside “normal business hours” on occasion. It is also important that you view this position as more than just an engineering role. In addition to building and architecting impactful systems, you will also be building a successful business and sharing your ideas across teams.

      SKILLS AND EXPERIENCE:

      Absolutely essential

      • Systems Architecture Experience

      • Ruby on Rails

      • Ruby (C-ruby and some JRuby)

      • CSS/SCSS raw or framework (Foundation 5, Bootstrap, Other. We use Foundation 5 here.)

      • Fluent with Javascript and Javascript frameworks (we use React, jQuery, CoffeeScript and JSX here at Brilliant)

      • Unix/Linux/Bash/SSH

      • MySQL Administration

      • Redis Administration

      • Elasticsearch Administration

      • Ability to respond to Ops-level emergencies and issues, such as making load balancer changes to block incoming threats (HaProxy configuration, SSL, NGINX configuration, other?)

      • REST API Development

      • Excellent track record of self-management and good communication while working remotely.

      Nice to haves

      (stack ranked top to bottom, top being nicest to have)

      • Salesforce Developer/Administrator

      • React

      • Jruby/Vertx

      • Sockjs

      • Golang

    • Why we do what we do:

      Logikcull’s mission is to democratize discovery. The costs and risks associated with complex data projects like e-discovery, responding to FOIA requests, and conducting internal investigations are skyrocketing as the amount of data increases. Logikcull is transforming these tasks so they can be completed in minutes, by anyone, anywhere. As a result, our customers--modern legal teams from solo attorneys to massive law firms, Fortune 500 companies, and leading non-profit organizations -- can find and use important information quickly so they can focus on their important work, like pursuing a better democracy or saving the Earth.    

      Who we are:

      Logikcull.com is instant discovery for modern legal teams. Its secure, cloud-based solution helps law firms and organizations of all sizes solve the expensive, complex, and risky challenges associated with eDiscovery, internal investigations, and open records response. With Logikcull, you can start a discovery project in five seconds, from anywhere at any time on any device.

      What we need:

      We are looking for a talented and passionate fullstack engineer to help us improve and maintain our primary Rails application. You should be experienced with Javascript, Ruby/Rails, SQL, HTML, design patterns, and refactoring. Bonus points if you have experience with Javascript frameworks like React. You’ll be collaborating closely with other engineers and our Product team (product designers and product managers) to plan and build features from start-to-finish. We are looking for someone who is looking to make a big impact and is just as happy working in a team as they are independently.

      What you’ll be doing:

      • You will completely own and build out features in Rails + Javascript from start-to-finish

      • You will take a design/proposal and carry it through to a thoughtful and polished end result with good test coverage

      • You will take initiative to improve the software whenever you notice pain points or find something lacking

      • Participate in the agile rhythm meetings of a cross functional squad

      • You will review code written by other engineers and provide useful and honest feedback

      • Listen to customers and observe them using our software

      • Prototype new features and iterate on them to ensure we push the best features that we can

      • Write tests to ensure high code quality

      • You will participate in an on-call schedule

      • You will write documentation around features and operations to help share knowledge and save other developers time

      What we need from you:

      • You have a computer science degree from a 4 year school or 5+ years development experience

      • You have experience developing or contributing heavily to a production Rails application

      • You have experience with production Javascript code - ideally with framework experience

      • You like to collaborate with team members and occasionally pair-program to land on the best solution

      • You look forward to working alongside a distributed team and are excited to contribute to a positive remote culture 

      • [Bonus] You have specific experience w/ Backbone + Marionette

      • [Bonus] You have specific experience w/ React

      • [Bonus] You have experience with Elasticsearch and/or other search technology

      • [Bonus] You contribute to open-source projects

    • As a Senior Backend Developer at Parabol, you’ll bring to life foundational technologies relied upon by users and developers of our app including its API, business logic, data search and synchronization architecture.

      WE ARE:

      • Creators of Parabol, the open-source meeting app for remote and agile teams

      • Backed by top investors: Slack Fund, CRV, and Haystack

      • Committed to transparency, honesty, empathy, experimentation, and play

      • A fully-distributed team (CA, TX, 🌎) who value flexible scheduling and travel

      • An Equal Opportunity Employer

      YOU ARE:

      • 5+ years experience developing software on a team

      • Energized at the challenge of creating realtime, multiplayer apps

      • Experienced throughout our stack: Kubernetes, Docker, Express, and GraphQL

      • An empathetic and generous communicator that lives by, “don’t hate, iterate”

      COMMITMENT & ACCOUNTABILITIES:

      • Full-time employment

      • Providing feedback and architectural considerations to proposed new designs

      • Figuring out first steps toward bringing a new experience to life

      • Designing, implementing, and maintaining backend architecture

      • Researching and bringing useful new tools to the attention of the team

      • Collaborating with our team on our next-gen CI/CD infrastructure and pipeline

      BENEFITS:

      • Competitive salary and early-stage equity in a well-funded, fast-growing startup

      • Opportunity to make your mark establishing a brand in a large market

      • Creative control and seeing the direct impact of your results

      • Work in a clean, modern codebase

      • Quarterly global travel to all-expenses-paid, all-company retreats

    • Dutchie is looking for a driven and talented Engineering Manager to join our team. You would be getting in on the ground-level with us and working on virtually all aspects of the current product and future product development. You'll be working directly with the founding team on a daily basis and taking part in technology-related decisions. You will help us build the foundation of this company - its culture, its processes and its practices.

      You'll immediately be contributing to the best on-demand marijuana ordering marketplace that consumers and businesses are in love with. We build features swiftly and accurately; often times going from concept and planning to development, testing, and deployment in a matter of days.

      Qualifications

      • Adaptive to entrepreneurial high-growth environment 

      • 3-4+ years of development experience

      • 1-2+ years of experience in a lead/management role 

      • Self-Motivated and believer in getting things done

      • Expert Problem solver

      • Excellent verbal and written communication skills

      • Strong organization and time management skills with the ability to multi-task and work autonomously or with a team 

      • Experience with Agile & CanBan management systems

      • Understanding of dynamic languages (Ruby, JavaScript, Python) and general software best practices. 

      • Experience working with cloud-native hosting providers (AWS, Heroku). 

      • Experience with development of mission critical back-end services including API integrations with third-party platforms, ETL pipelines, analytics warehouses, core consumer API.

      Responsibilities

      • Lead delivery and implementation of Dutchie's application. 

      • Manage Application projects: plan, track, communicate and deliver.

      • Act as single point of contact for team members in both functional, technical, and support clarifications. 

      • Communicate progress, risks, expectations, timelines, milestones and other key project metrics to team members and C level executives.

      • Individual code contribution on an as needed bases.

      • Drive the growth of the engineering team: work with our recruiting team, participate in screening and hiring processes.

    • 3 days ago

      We are at the forefront of creating the latest FinTech category and we are rapidly expanding our team. We’re looking for a Senior Python Engineer to work on our Data Science team.

      Company Overview

      Tesorio is a high-growth, early-stage startup backed by some of the Bay Area’s most prominent Venture Capital firms (First Round, Floodgate, Y Combinator) and the world’s top finance execs (e.g. the ex-CFO of Oracle, the ex-CFO of Yahoo, and the founder of Adaptive Insights).  

      We build software that applies proprietary machine learning models to help manage a core problem that all Mid-Market businesses face: managing, predicting, and collecting cash. As we’ve taken this solution to market over the last 18 months, we’ve been able to bring on some great clients like Veeva Systems, Box, WP Engine, Rainforest QA, and many more. 

      Tesorio’s Cash Flow Performance platform is a sought after solution for the modern-day CFO’s toughest problems. Companies such as Anaplan have successfully tackled forecasting revenues and expenses, however, no other system has been built from the ground up to help companies understand the complexities around cash flow and take action to optimize the core lifeblood of their business.

      What’s in it for you?

      • Remote OK (Western Hemisphere) or work out of an awesome office with all the perks.

      • Almost all of Engineering and Data Science work fully remote and we work hard to make sure remote employees feel a part of the team.

      • Fast paced environment where you have an impact.

      • Work with some of the best and brightest (but also very humble).

      • Fast growing startup backed by top tier investors - Y Combinator, First Round Capital, Floodgate, Fathom.

      Responsibilities

      • Tackle a wide variety of technical problems throughout the data science stack and contribute daily to all parts of our code base.

      • Work directly with the Data Science team to assist in building out the ecosystem for bringing models into production.

      • Build and organize production workflows to bring data and the outputs of models into the hands of our users.

      • Coordinate with the product team to ensure data integrity and continued proper integration.

      • Create test suites for all aspects of production data science modeling and backends.

      • Guide team in organizational best practices regarding data intensive systems.

      Required Skills

      • Has 4+ years of work experience.

      • Expert level proficiency in Python.

      • Ability to write high performance code.

      • An interest in machine learning (No professional experience required).

      • Is resourceful and a fast learner.

      • Insatiable curiosity and ability to solve problems without established solutions.

      • Excited to be working in a fast-paced environment with a small and talented team.

      Nice to have

      • Worked with machine learning in the past

      • Has built data science production environments

      • Example work that has been open sourced in the Python community

      • Experience with large-scale data processing tools: Spark, Dask, or others.

      Data Science at Tesorio

      • Data science and machine learning is core to the Tesorio product and drives much of the product decisions.

      • Focused on shipping new models/predictions rather than academic discussions.

      • Tight integration with the Product Engineering team so that when things are built, they go directly into the product.

      • We are building many automated processes to enable rapid iteration.

      Note: we currently cannot sponsor visas.

    • Guilded is hiring senior full-stack software engineers to connect the world's online gaming teams. You'll be a very early engineer (first 6) at a quickly-growing, engineering-led startup, where you'll be using modern processes and tools to build features that teams need and love.

      We're a fully-remote team. We know that many engineers are the happiest and do their best work when they're empowered to build on their own schedule. If that sounds like you, we'd love to hear from you.

      What you should have

      • Minimum of 5 years experience developing software

      • Minimum of 2 years experience directly building and shipping consumer products

      • The ability to self-start given only a high-level direction and work autonomously to deliver great software at a very high throughput

      • A strong attention to product UI/UX; a burning desire to make sure the things you create look and feel great

      Required expertise

      • JavaScript

      • React

      • SQL

      Other useful skills

      • React Native

      • Postgres

      • Webpack

      • MobX

      • Node

      • ES6/ES7

      • AWS

      • Prometheus

      • Mixpanel

    • talkJS (Europe)
      4 days ago

      Location: Remote (anywhere in Europe) or Eindhoven, The Netherlands

      TalkJS is currently focused on the web and that's just not good enough. Easy to use APIs and SDKs are the key to our success on the web, and we're looking to do this natively on mobile as well. We need your help for that.

      We're looking for an experienced iOS developer wants to help a fast growing startup go properly mobile. Our ideal candidate:

      • has broad technical interests

      • likes to design great APIs for other programmers

      • has demonstrable experience with iOS and Swift

      • likes to work together with the team to make our product better across the board

      • Bonus points if you know 1+ more platform/language besides iOS.

      Apply

      Apply by emailing to [email protected] If you can, show us an app your built and an API you designed (on any platform).

    • 4 days ago

      Want to be one of DNSFilter's DevOps Engineers?

      Are you a 🦄 looking for a 🚀 to take a ride on?

      Excited to tackle new challenges even though you're also a bit afraid of change?

      Want to work with great people at one of the fastest-growing startups in the industry?

      If this is you, you might be interested in the opportunity to join DNSFilter!

      DNSFilter (a TechStars 2018 company) is a fast-growing SaaS startup with over 1700+ customers and is cash-flow positive. We are a proven product in a proven market.

      Why work at DNSFilter?

      • Growth prospects - grow within the organization!

      • Strong DevOps and Engineering teams to support you

      • Work from home, a co-working space, or our DC/Denver offices

      • Experienced founders who have built successful teams and successful companies

      • Company gatherings each year (last year we all met on a beach in Colombia for 1 week)

      • Paid vacations and holidays

      • Full medical and dental benefits for US employees

      "Your mission, if you choose to accept it":

      1.) Manage over 100 servers around the globe - primarily running Ubuntu and CoreOS

      2.) Further automate components of our infrastructure through docker, ansible, and in AWS

      3.) Participate in on-call rotation (currently only 1-2 pages a month)

      This might sound "corporate". But at DNSFilter, it is not.

      We deeply believe this mission-critical. We know people are our most valuable asset. They are the soul of the company and what will make us successful. They are what makes it so exciting to start each day at DNSFilter.

      You can see our full stack on StackShare.

      Typical responsibilities will include:

      1.) Work closely with our CTO who has developed and maintained all DevOps to this point.

      2.) Perform OS/kernel upgrades on a regular cadence of Ubuntu 16.04/18.04 and CoreOS virtual and dedicated instances.

      3.) Maintain Production, Development, Staging, QA environments, including some Windows instances for debugging.

      4.) Document DevOps processes and state - in infrastructure as code, with commits to github where possible.

      5.) Assist QA and developers with automated tests and local development environment setup and maintenance through docker containers.

      6.) Increase the resiliency of services by developing master/slave and load balanced solutions.

      7.) Further enhance monitoring of servers and services, the performance of services.

      This might seem like a lot of expectations for the role (or not!). But do not fear, you'll be given time. You'll be given the necessary support and resources to succeed. We've been working with the best people in the field. You'll have access to them, and the scope of your responsibilities will advance at the pace that's best for you. This leads us to an important question...

      Is this an opportunity for you?

      We believe this opportunity is a great fit for you if:

      1.) You care about people and doing the right thing - your work product is a reflection of yourself.

      2.) You have a generous and always-positive personality. It makes people ask you "What did you eat for breakfast?!".

      3.) You ❤️ learning and you learn fast. You want to keep building your career and your skillset.

      4.) You see new challenges as an opportunity to build new skills and have fun.

      5.) You are driven and have this freaky mix of good judgment, creativity, and a detail-oriented mindset. This officially makes you a creature of legends. 

      What we're looking for:

      1.) 3+ Years of DevOps or Linux server administration experience

      2.) 1+ Years of Experience with Docker Containers

      3.) 3+ Years of Experience with Linux

      4.) 1+ Years of Experience with Ansible

      You'll set yourself apart if you have:

      1.) Experience in Ubuntu and CoreOS

      2.) Familiarity with any of our project languages, in order of importance: Node/React, Ruby on Rails, golang, Python, PHP, c#, Java, Elixir

      3.) Experience with GCP or AWS

      4.) Experience setting up and maintaining VMs in Linux

      5.) Ability to do some light 'glue' coding in Bash

      6.) A demonstrated level of comfort with command-line tools like grep, sed, awk

      7.) Experience and knowledge with DNS. Not scared of tools like dig, nslookup. Can explain how DNS works.

      8.) Networking experience - Firewalls, traceroute, mtr, as well as: We own our own IP Space, ASN, do BGP announcing of our anycast network, need to tweak BGP Community strings

      9.) Experience with SQL - specifically PostgreSQL and TimescaleDB or other time-series databases in general.

      10.) Demonstrated comfort with Virtual and Dedicated hosting outside AWS (which is where most of our infrastructure lives)

    • 4 days ago

      ABOUT FEEDFORWARD

      Artificial intelligence to enable human creativity. We create products and services for the creative industries, with a focus on music and media.

      FeedForward exists to work with businesses and creators within the creative industry who want to work with AI, but don’t have access to the expertise. We are the bridge between the frontier of machine learning and its applications. Our primary product is Figaro, an AI search engine for music and sound catalogues.

      ROLE OVERVIEW

      FeedForward is growing rapidly. As a business, we are committed to sustainable growth - we have grown organically since we started at the beginning of 2018 and have recently taken strategic angel investment to accelerate the development of Figaro. On the back of our growth, we are looking to scale our engineering team.

      As a Software Engineer at FeedForward, your mission is to design and build systems that let our customers utilise the value of their data using machine learning. To achieve this, you will contribute to all parts of the agile product development lifecycle.

      WHAT YOU'LL DO

      • Work with web, cloud, and machine learning technologies

      • Design scalable systems and infrastructure

      • Extend and maintain our core APIs

      • Work with large audio and metadata datasets

      • Research new ways to deploy audio ML models

      • Collaborate with our research team

      • Write clean, tested, and maintainable code in multiple languages

      • Enhance a strong culture of innovation within the company

      • Communicate ideas and technical guidance to the wider team, and potentially also to board-level and client stakeholders

      WHO YOU ARE

      You should have:

      • Significant professional programming experience with JavaScript

      • Experience maintaining APIs at scale

      • Solid understanding of how web technologies such as HTTP work

      • Knowledge of Extreme Programming development practices (e.g. pair programming or TDD)

      In addition, having any of the following is a bonus:

      • Proficiency in Python

      • Front-end programming skills (e.g. React.js)

      • Proficiency in at least one statically typed language

      • Professional experience with AWS, MongoDB, and Docker

      • Knowledge of audio programming and production

      • Some knowledge of machine learning libraries (e.g. Tensorflow)

      We welcome applicants returning to the workplace after a career break.

      WORKING HOURS

      Remote friendly, flexible working, with core hours between 11am - 3pm. We are open to considering part-time roles.

      SALARY

      Competitive, dependent upon experience.

      FEEDFORWARD CULTURE

      With a founding team whose experience includes mathematics, music, software engineering, arts, science and business, we know that creativity and diversity aren’t just buzzwords, they’re our recipe for making good things happen.

      We have only got this far because we have brought together different people, with different skills, into a single team. We are still small and you have the opportunity to both join and shape the company culture.

      HOW TO APPLY

      Please email your C.V. and any materials relevant to your role to [email protected]

    • An established and funded startup in mobility sector is looking to expand its web engineering team with a fresh talent.

      We are looking for people motivated by customer satisfaction, understanding the importance of good communication, who have experience engineering on a React/Mobx/Node/Mongo stack and are not scared by abbreviations like BDD, TDD, CD or XP. We are based in London and understand the importance of life/work balance, so flexible working and remoting is part of our culture. Generous bonus and equity are part of the offer!

    • 5 days ago

      WATERDOG mobile is a software development company focused on building products and businesses with large experience working with startups and corporate clients from different sectors. We are constantly developing cutting-edge products for repeating clients that come from Portugal, UK, USA, Australia, Brazil, among others.

      About the job:

      We are looking to grow our team of 7 with another web developer to work with us on different international and technically challenging projects focused on product development. The work will mainly cover the implementation of advanced front-end interfaces but, occasionally, you may have to be involved also with back-end development. 

      Our team is very experienced and works together seamlessly to develop all the components of a product. You will have the opportunity to learn about different fields of development, increasing your skills substantially and becoming a valued team member.

      WATERDOG mobile is obsessed with sustainable growth and opening this position is a well thought strategic decision with very good perspectives for the future.

      We have offices in Lisbon and Porto but you can work from anywhere, in Portugal or abroad (but with short and cheap flights available to Portugal so that you can regularly spend time with the team).

      Your daily tasks will include developing software, solving problems, making decisions, discussing with the team, doing research, documenting, occasionally interacting with the client, and having lots of fun! We love what we do and we also want you to.

      Main requirements:

      • At least 4 years of experience of front-end development using JavaScript, HTML, and CSS

      • Experience in developing web applications

      • Fluency in English

      • Strong JavaScript skills

      • Good Typescript skills

      • Experience with React and Redux

      • Experience with CSS modules, CSS-in-JS, CSS grid/flexbox and preprocessors like SASS

      • Working knowledge of Git and Git-flow

      • Understand JSON, HTTP/AJAX requests and RESTful web services

      • Good knowledge of software architecture, data structures, object-oriented programming (OOP) and general development practices (e.g. unit testing)

      • Pro-activity, strong motivation to constantly learn new web technologies and good self-learning capabilities

      • Write clean and documented code

      Nice to have:

      • Experience with major other front-end frameworks: Angular, Vue.js

      • Experience with back-end development with server-side programming, especially in other programming languages like Java, Python, Go, PHP, etc.

      • Experience with GraphQL

      • Working knowledge of industry-standard authorization mechanisms (OAUTH2, OIDC, JWT)

      • Working knowledge of front-end development tools like Webpack and NPM 

      • Experience with Scrum/Agile methodologies

      • Know your way around a linux machine

      Perks:

      • Technologically attractive projects for multinational clients

      • Deep integration with international teams

      • Close mentoring with very experienced software developers

      • Remote work

      • Flexible schedule

      • Time and budget allowance to attend conferences and training

      • Informal working environment and close relationship with colleagues

      • Macbook Pro + peripherals

      • Integrate a very dynamic team with a flat hierarchy

    • 5 days ago

      About HashiCorp

      HashiCorp is a fast-growing startup that solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build tools to ease these decisions by presenting solutions that span the gaps. Our tools manage both physical machines and virtual machines, Windows, and Linux, SaaS and IaaS, etc.

      About the Team

      To help our customers adopt our products quickly and help fuel our company growth to support them, we’re looking for an experienced web developer to work on the digital marketing team to shape HashiCorp's 10+ web properties into examples of top-quality web development and user experience. You are a seasoned full-stack web developer who cares deeply about excellent design, architecture, and performance, and is extremely comfortable with JavaScript at an advanced level. This is a full-time remote position and will report to the engineering lead of digital marketing.

      The team is a hybrid between a digital agency and a product company. There are lot of simultaneous projects running at any given time, and are frequently booting up new, greenfield projects. At the same time, we have plenty of important pieces of infrastructure to maintain, refactor, improve, and keep running smoothly. On top of that, our team has a wide variety of work available between frontend, backend, testing, visual programming, and data engineering.

      HashiCorp has six products all with documentation sites and runs several global event sites, a learning-focused app, and a community forum in addition to the primary company website. This means we have 10+ websites to maintain overall that are consistently being changed and improved. Part of your job will be working on these sites to make them the best they can be. We are currently transitioning to next.js to build out all of our websites, and we have a react-based global component library/design system that we use to keep styling and code standards consistent across them all.

      We are currently focused mostly on front-end development, but we do run several small nodejs-based backend services, and our website architecture is built to run any of our sites either as a static site or on-demand server, so it is important that our team members are familiar with nodejs-based server development. Because building quality, reliable services is important to us, all our services have integration tests and excellent test coverage. We also run a lot of tests across the entire range of what is possible to test with several web applications. From unit to integration tests, to selenium-like cypress tests to visual diff generation, our team really cares about having great test coverage across all our projects. We have plenty of error monitoring and dependency checking services running at all times.

      Do you like building client-side apps? We lean heavily on React components both for consistency across our many web properties, as well as to build out interactive forms and small apps where needed. We're pretty deep into advanced react patterns, so there's plenty of great react development opportunities. We try to stay on the bleeding edge,and have already transitioned to using react hooks and suspense.

      You may be a good fit for this role if you have:

      • Deep expertise and experience with React, as it is the core tenet of our architecture and design system.

      • Thorough experience with node.js and express, familiarity with HTTP and how web servers work.

      • Fluency with HTML, CSS, and client-side JavaScript.

      • Fluency with modern javascript standards - all our code is es6 and we are aggressive about adopting new features and standards

      • A good understanding of JavaScript bundling and performance (we use webpack and performance and accessibility are very important to us)

      • Understanding of and experience with both unit and integration testing

      • Ability to take on a project and complete it independently with minimal oversight, often working with others and/or mentoring junior developers

      • Comfort interacting with and presenting for senior staff and managers. Consistently clear and professional communication abilities.

      • Complete comfort reading others' code and learning new things. There will be a lot of new things to learn here regardless of your experience.

      • A team-based mentality. HashiCorp is growing fast and it is of the utmost importance in every technical decision made to first consider how it impacts both the current and future team.

      • A decent understanding of database design and both relational and nosql data modeling.

      • The ability to write clear and concise readmes and documentation, and to thoroughly explain your work both to other developers inside and outside marketing as well as non-technical staff.

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be. #LI-MM1

    • Datapane is looking for an exceptional Django engineer to join our team.

      This includes working on:

      • The main Django application, a large, modern, Django app built using Python 3.7 and the latest Python and Django libraries;

      • The API, built using Django Rest Framework (DRF) that is used both by our web-app and client libraries to build and run data analyses;

      • Frontend code, from Django-rendered HTML5 and CSS3, to JavaScript/TypeScript which interfaces with small, focused React components where necessary

      Ideally, you should have experience working on Django codebases which serve both server-side rendered pages and APIs via DRF. Familiarity with modern development practices, such as CI/CD, testing, DevOps, Docker, Linux and git would be a big plus. You must have very strong familiarity with Python development, and be excited to pick up the new technologies and skills - for instance we use Python type-hints and Typescript across our codebase extensively.

      Datapane is an ambitious project that's the result of several disciplines, involving orchestrating workloads of multi-million row datasets, operating a HA PaaS that can also be deployed on-prem, and working with tools from the big data ecosystem, such as Apache Arrow and Pandas.

      You should like the idea of releasing to real customers regularly, and prioritise getting a great product into users’ hands for feedback and iteration. You will have extensive scope to build and architect the backend, and grow the team in the future.

      The role is fully remote and we subscribe to the GitLab global salary calculator: about.gitlab.com/handbook/people-operations/global-compensation/calculator.

    • Description

      Do you love leading projects, reviewing PRs and have a passion for solving complex technical issues?

      We are looking for one of the first lead developers to join us in scaling and maintaining our Desktop application. The will include architecture and implementation.

      Our Exodus Desktop application is built on React and Electron.

      What You Will Do

      • Lead projects, closing issues and reviewing PRs.

      • Work with designers and product managers to develop and continually improve the platform.

      • Monitoring the maintenance and upgrade activities for all our desktop clients.

      • Mentoring junior developers and foster collaboration across teams.

      Who You Are

      • Extensive experience building desktop applications with Electron.

      • Experience building, testing and deploying optimization React and JavaScript.

      • Familiarity with CSS transitions and keyframes.

      • You know how to profile React applications and can read flame charts.

      • You have strong experience using JavaScript, HTML5, and CSS.

      • You’re familiar with the React API, hooks, and Redux.

      • You have a strong foundational understanding of Node.js.

      • You have a passion for cryptocurrencies like Bitcoin and alt-coins.

      • Contribution to Open-Source projects a plus.

      What We Offer

      • Freedom to work wherever you want, whenever you want.

      • Building the future. Cryptocurrencies lay the foundation of the internet of value, the next major wave in application technology and personal finance.

      • Collaborative and feedback-driven culture.

      • Opportunity to grow. The sky is the limit if you're hungry to succeed.

      • Fair pay, no matter where you live.

      • Competitive compensation package.

      Salary and Payment

      • $120,000 - $160,000. We pay in BTC.

      Our Hiring Process

      At Exodus, we pride ourselves on hiring people from all around the world. We work with individuals from various backgrounds; some traditional and some a bit more unconventional.

      Our hiring process focuses on 2 pillars.

      • Efficiency. You can expect the process to take between one and two weeks. We know what it’s like to wait weeks for a recruiter to get back to you and want to be respectful of your time.

      • Transparency. We anticipate you asking questions and will answer with the utmost candor.

      We are committed to shaping a better world and have built our team based on empathy, radical candor, initiative, and humility.

      Overall, our goal is that you have a great candidate experience with us.

      How To Apply

      Please send an email to [email protected] including the title of the position you're applying for and your first and last name. Please also include a link to your Github account or a code sample.

      If you want to include a CV, make sure it is in PDF format.

      Some of the questions we look to answer while reviewing applications are:

      • Why do you want to join Exodus?

      • What is your experience leading remote teams?

      • On a scale of 1-10, how familiar are you with Node.js, React and Electron? Please explain why.

      If you’re reading this on a site other than Exodus.io, please reference where you found the job.

    • We are a fully distributed, diverse team from around the world, on a mission to make DuckDuckGo the company people trust most with their online privacy, and we want your help!

      Join us as a Senior Privacy Engineer and help build the privacy technology that underlies DuckDuckGo's search engine, mobile apps and browser extensions.

      As part of our growing Privacy Engineering team, you will collaborate with team members at all levels to improve our existing privacy technology, research and understand new online privacy threats and contribute to the development of solutions to protect users against them. Examples of projects you might work on include: researching how browser fingerprinting is happening in the wild and developing solutions to protect our users against it, running experiments to measure and improve the usability of privacy features across our products, and taking ownership of the technology that powers our privacy solutions (e.g. a crawler that identifies trackers on the web or the cross-platform implementation of tracker blocking in our apps and extensions). 

      We are a remote company, we empower our team to work wherever they want around the world. That means you have to be self-directed and self-motivated to succeed. If that seems awesome and you like the idea of our core values -- Build trust, Question assumptions, and Validate direction -- you'll fit right in.

      What you will do:

      • Lead projects from proposal through postmortem, assessing vague problems, proposing high impact solutions, and executing them against a set of success criteria.

      • Contribute to and demonstrate ownership over major components of our privacy technology, taking responsibility for their maintenance and improvement over time.

      • Represent DuckDuckGo externally as part of industry privacy working groups, conferences or standards body discussions.

      • Step up to resolve product issues that impact our users – large and small.

      • Play a key role in improving our software architecture (in both our user-facing products, and internal processes) with the goal of increasing quality and throughput.

      • Mentor peers through remote collaboration opportunities, including: product brainstorms, technical design discussions, pair programming sessions and code reviews.

      • Write pragmatic, testable code that works consistently across devices.

      What we are looking for:

      • Experience working on privacy solutions in an engineering capacity (e.g. tracker blocker, password manager, or similar technology).

      • Deep understanding of web technologies, how they can be exploited and how they can be used to prevent against exploits.

      • Deep technical understanding of online privacy threats and the existing solution space to protect against them.

      • Proficiency in JavaScript.

      • Effective project management skills.

      • Creative problem solvers and risk takers. You like to take initiative to push projects forward but know when to involve others.

      • Excellent communication skills. You can validate your decisions and communicate them clearly.

      Other things to know:

      • While we leverage specific job titles for hiring purposes, we do not use them internally. Instead, we follow our own professional levels, with expectations for each level clearly defined across several dimensions.

      • We are a small, remote team distributed across time zones, and we rely on a variety of communication tools throughout the day

      • Sometimes we meet up! Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each ~4-5 days).

      • We believe in a focused approach to collaboration, where individual team members work on a single top priority at a time, each supporting larger, company-wide objectives. This philosophy serves to impact our vision to raise the standard of trust online.

      • Our work philosophy centers on empowered project management. All team members have opportunities to run projects.

      • Transparency supports individual and team success at DuckDuckGo. We encourage everyone to participate in areas of interest throughout the company. Anyone and everyone can (and should) ask questions and offer feedback about our products and internal projects.

      • We aim to exemplify our values (build trust, question assumptions, and validate direction) in everything we do.

      • While this is a full-time job, we offer a flexible work arrangement with no core hours, expecting an average commitment of 40 hours per week.

      • We support professional development of our team members through career advisory and a learning stipend, reinforcing our culture of growth and skill-building.

      DuckDuckGo does not work with any recruiting agencies or services.  A big part of our culture is to work with each candidate on a one-to-one basis throughout our unique hiring process.

      DuckDuckGo provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

      If you think you might thrive in this environment, we would love to hear from you. Use the application to apply!

    • Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team. Without a doubt, you are a passionate technical leader that adeptly navigates between the big picture, details, and team dynamics

      Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is building products that enable this vision.

      What You'll Do:

      • Lead a team of engineers through the product evolution for one of Thorn’s key products in the detection of Child Sexual Abuse Materials (CSAM).
      • Define the scope of development, requirements and technical roadmap with Product, Design, Data Science, and Engineering.
      • Prototype, implement, test, deploy, and maintain stable engineering solutions with the engineering team.
      • Present possible technical solutions to internal and external stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.
      • Manage and mentor people on your team fostering ownership, critical thinking, and dynamic problem-solving.

      What We're Looking For:

      • You have a commitment to putting the children we serve at the center of everything you do.
      • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
      • You have experience prototyping, implementing, testing, and deploying code to production.
      • You have experience creating and leading a team to success.
      • You are able to guide technical work across multiple teams and balancing the tradeoffs of reusing existing solutions vs building your own.
      • You have the ability and interest in learning new technologies quickly.
      • You can work with shifting requirements and collaborate with internal and external stakeholders.
      • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use:

      You should have experience with at least a few of these, and a desire and ability to learn the rest.

      • React / TypeScript
      • Node / Express
      • Python
      • PostgreSQL / MemSQL / Elasticsearch
      • Docker / Kubernetes
      • AWS / Terraform / Packer

      Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

    See 187 more Software Dev jobs
  • Customer Support (53)

    • Yesterday

      We're hiring a Customer Advocate to join our support team. Your job will not only be to handle incoming technical support requests but to also proactively look for ways to make our customers happy and to empower and educate them to build better businesses.

      Baremetrics provides analytics and tools that, for many business owners, can be overwhelming if they haven't had to interact with these metrics before, so your job will be to help them both understand and use the tools better, while answering questions along the way.

      Some things you'll be responsible for...

      • Email, live chat and social support

      • Proactive outreach to existing customers

      • Synthesizing customer problems into bug tickets for the engineers

      • Building out our help docs

      • Creating how-to's and tutorials for using our product

      • Gaining insights into how businesses on Baremetrics use (and want to use) our service

      Requirements

      • Love interacting with people

      • Enjoy writing and are able to do it in a clear and concise manner

      • Enjoy talking about technical concepts, and would be comfortable explaining how Baremetrics and SaaS metrics work

      • Empathize with users and can see through their questions to quickly grasp the issues they’re facing

      • Enjoy solving open-ended problems

      • Love constantly learning and re-learning a changing technical product

      • Familiarity with SaaS metrics and small business in general

      Benefits

      • Work from anywhere (we're 100% remote)

      • Loose vacation policy

      • Competitive salary

      • Bonus structure

      • Flexible work hours

      • Full health, vision & dental insurance for you and your family

      • Annual company meetups

      • Kindle Paperwhite + Unlimited Books

      • Monthly "remote stipend" that you can use for anything

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Strategic Customer Success Manager to help us change the way digital products are designed.

      About the Team:

      The Strategic Customer Success team is a highly collaborative, fast-paced, and evolving group responsible for nurturing and growing relationships with InVision Enterprise's mid-market subscriptions. We move quickly and experiment with new strategies, all while keeping ultimate focus on our customers' success. We engage with end-users and executives alike to ensure our customers love, adopt, and grow with InVision. Our vision is to make our customers heroes. Our team works hard, works together, and has a fun time doing it all as we strive for success.

      What you’ll do:

      • Manage the post-sale relationship of InVision’s mid-market accounts, which includes implementation, onboarding, training, driving adoption, Quarterly Business Reviews, and renewal
      • Identify areas for growth within existing accounts and work with an Account Manager
      • Travel on-site when needed, typically about 15% travel expected
      • Deliver best practices for product design within different verticals and environments, based on specific client use cases, industry standards, and an understanding of emerging tools

      What you’ll bring:

      • Minimum of 3 years in a client-facing, post-sales role (preferably in a SaaS environment)
      • Experience managing client renewal
      • Experience engaging with end-users, evangelizing a product and driving adoption across multiple stakeholder groups
      • Ability to show business value of a product
      • Bias towards action
      • Experience in a native design environment is a plus! 

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • Process Street (Canada or US (East Coast))
      3 days ago

      Who we are

      Process Street is a SaaS platform that helps companies manage their processes and workflows. We are a lean, flexible, 100% distributed team that relies on systems to improve output 10X. Process Street is a venture-backed startup and an AngelPad alum (the #1 Accelerator in the US).

      Why you’ll love it here

      Freedom and flexibility: All 30-plus of us work wherever we’d like—reliable internet access is our only requirement. Spread across 9 time zones in 10 countries, we sign into Slack and open up our work tools on the schedule that fits our lives best. We communicate asynchronously, work autonomously, and take ownership of our work. 

      Camaraderie from afar: Being 100% distributed doesn’t stop us from getting to know each other— we have daily conversations in chat, weekly “coffee” pairings with coworkers, and once a year we all come together for an all-team retreat. 

      The Role

      We’re looking for a Customer Support Specialist to join our Customer Success team. You will address inbound customer inquiries via phone, email, and live chat.  At Process Street, our Customer Support Specialists are a primary line of communication between the organization and customers. You will get the chance to work with companies ranging from fledgling start-ups to Fortune 500 enterprises from across the globe in pretty much every industry you can think of. 

      Aside from addressing customer inquiries, Customer Support Specialists perform a critical function in passing customer feedback and challenges to the Engineering, Product, and Executive teams. 

      Responsibilities

      • Respond to email, live chat, and phone inquiries from existing customers and prospects

      • Advise customers on the best way to use the software to meet their needs

      • Track customer interactions in our CRM system

      • Assist prospects during their trial period to ensure they understand the product functionality

      • Serve as a conduit for customers to communicate product and feature requests to Product Managers

      • Backup our Customer Success Managers in dealing with large customers

      • Contribute to the Support Knowledgebase

      • Conduct product demos with prospects and customers

      Qualifications

      • 1-2 years of experience preferred

      • Experience with SaaS software a bonus

      • Strong English communication skills – both verbal and written

      • Strong technical ability

      • Attention to detail

      • Customer-centric outlook

      • Must be able and willing to work remote

    • Sonar is building the future of how businesses communicate with consumers. Customer Success roles at Sonar are critical because we treat our customers as partners and think of ourselves as an extension of their team. Our Success team is in need of a Customer Success Manager who will make it their mission to ensure our partners’ happiness. If you're looking to apply your skills in a fast-paced, exciting environment, this is the place for you. This is a fully remote position.

      Responsibilities:

      • Support our enterprise partners in achieving success

      • Solve technical partner inquiries via messaging, email, and phone calls

      • Run SQL queries while researching partner data

      • Implement programmatic changes to resolve bugs and product shortfalls

      • Keep the Sonar team apprised of feature requests and bugs

      • Help write relevant partner-friendly content (FAQs, Tooltips, Blog Posts, Case Studies)

      • Drive conversion from our trials to paid accounts, and paid accounts to enterprise accounts.

      Competencies:

      • You are humble and love helping others through acts of empathy and compassion.

      • You're curious, love solving complex problems, and aren’t afraid of the unknown. You love to research and problem solve, and are happy learning from engineers on the occasions you need to loop them in for an assist.

      • You love learning about new tech or product features and teaching others how to use it best.

      • You are metrics-driven and detail-oriented, taking pride in ownership to achieve results.

      • You consider every partner issue as an opportunity to build our community and improve our product.

      • You have great communication skills– you're good at explaining complex things in simple terms, and your writing is phenomenal (most communication at Sonar is in written form).

      Requirements:

      • 4+ years of experience in a customer-facing role

      • 1-2 years of experience in a technical support role

      • Proficiency with databases, particularly SQL

      • Experience with CRMs such as Salesforce or Zendesk

      Nice to Have:

      • Software as a Service (SAAS) start-up experience

      • Experience with Ruby

      • Degree in a STEM field of study

      • Remote working experience

      Our Core Values:

      • Empathy for Our Partners: We refer to our users as partners because we consider ourselves an extension of their team. We strongly believe that to be successful together, we should work closely with our partners, building trust through acts of honesty, integrity, and compassion.

      • Continue to Grow: At Sonar, we strive to always be learning, not only to better our company, but also ourselves. Push yourself in ways that might make you uncomfortable. We love to encourage each other in pursuing our own passions and pursuits.

      • Foster a Culture of Positivity: We not only work together, we also care for each other. Finding joy in working with other team members has been a huge reason for Sonar’s success. Celebrate in each other’s wins and feel gratitude during collaborative projects.

      • Diversity of Ideas: It takes a team effort to be the best business-text platform. That’s why we stress the importance of psychological safety. We have an open environment where everyone is welcome and has space for their voices and opinions to be heard and respected.

      • Ownership Mentality: Having an internationally distributed team and remote operations, personal accountability is huge for us. Seek out opportunities to contribute regularly. Feel empowered to innovate and explore new ideas. That’s how Sonar came to be!

      • Balance: Work-life balance is highly regarded at Sonar. Your health comes before work. Spend ample time with family and for reflection, so you can have presence of mind and the most passion for work when the time comes. Enjoy what you do and have fun!

      Benefits:

      • Fully paid health/dental/vision insurance

      • 401k with matching

      • Fully remote work

      • Flexible work schedule

      • Work/life balance

      • Team trips

    • As the Director of Customer Success, you will build and lead the customer success team, including Solution Architects, Professional Services and Technical Account Management. The Customer Success team will help drive the technical portion of a sale as well as ensure GitLab customers successfully adopt the product with a positive experience, driving growth for GitLab through renewals and expansion. If you are truly passionate about customer advocacy and have a proven track record to talk about, then apply for this opportunity to unequivocally help our customers and furthermore, directly impact GitLab’s overall success and growth.

      Responsibilities

      • Set the overall vision and strategic plan for the Account Management organization, focusing on driving product adoption, leading a positive customer experience, and driving growth through gross renewals and net retention improvements.

      • Drive customer outcomes, product adoption and customer experience:

      - Lead the technical assessment as part of the sales process

      - Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores

      - Reduce churn and drive new business growth through greater advocacy and reference ability

      • Define and optimize customer lifecycle by driving programs and intiative to improve engagement approaches based on customer segmentation and leading a culture of continuous improvement

      • Build and lead world-class team:

      Recruit and develop a high performing team

      - Develop company-wide customer success motion integrating processes, content and data to/from stakeholder organizations (e,g., Marketing, Sales, Product/Engineering, etc)

      - Foster collaboration within the GitLab team and across customers

      - Drive operational practices to track performance of teams and individuals

      • Work closely with the sales management and Regional Directors to align on strategies, renewal forecasting, coverage plans, and account opportunities (i.e., opportunities and risks)

      • Drive Account Growth Outcomes:

      • Expand our revenue in accounts through new sales and up-sell opportunities with our GitLab

      • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores

      • reduce churn and drive new business growth through greater advocacy and referenceability

      • Deliver transformational leadership so that team is highly motivated and engaged. Be an inspirational role model by challenging and maximizing the strength of the team and aligning their efforts to the mission and vision of the organization.

      • Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate

      • This role is focused on pre-sales and customer success management and is not a technical support-related role.

      Requirements

      • 7 - 10 years of management experience leading teams in a software company

      • 5 years experience leading customer success managers, account management, or sales teams. Professional services experience is a plus.

      • 3 years experience leading managers of teams in a SaaS or subscription enterprise software company

      • Proven experience leading teams, driving new and expansion sales, driving software adoption and leveraging customer success best practices

      • Proven ability to develop strategies, translate them into initiatives and track successful delivery

      • Demonstrated ability to lead managers and successfully manage global, distributed teams across cultures, lines of business, and geographies

      • Possesses a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams

      • Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation and planning

      • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity

      • Able to collaborate across the organization and with external stakeholders

      • Experience successfully working with senior (C-level) executives

      • Holds strong operational skills that will drive organizational efficiencies and customer satisfaction

      • Willing and able to address escalated client issues with speed and urgency

      • You share our values, and work in accordance with those values.

      • Successful completion of a background check.

      • Leadership at GitLab

      Additional Requirements

      • 5+ years experience supporting public sector customers: military, federal agencies, and/or intelligence community. Government security clearance is a plus.

      • US citizenship is required.

       

    • 6 days ago

      Here at Crisp, we value the strength in teamwork, and strongly believe that it’s the key to Crisp’s success. By bringing together bright, motivated creators, wherever they live and work, we are leveraging humanity’s diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of business you’d like to be a part of.

      We are a socially conscious, distributed team. We give you the opportunity to solve challenges in the global food industry while living where you’re most comfortable and working in areas where you can help foster and grow the community that you are a part of.

      We believe in transparency, diversity, merit and fostering a culture of empowerment, personal impact and career growth. As one of our first technical support engineers, your decisions will have an outsized influence on the future of our support organization.  You’ll take input from our very first customers and then you’ll collaborate with experienced, passionate product and engineering team members to help prioritize critical customer needs. We will build the frameworks and features that will support our customers now, and in the future.

      Signs of a great candidate

      • Collaborative. You know that your team members’ perspectives will make our customers successful. Similarly, you use your strengths to help us grow together.

      • Customer focused. Our customers are at the forefront of your day.  You prioritize our customers voice to ensure their needs are met.

      • Disciplined and reliable. We are a remote company and you enjoy the benefits of working remotely while consistently delivering what you have committed to. When you hit a snag, you communicate and reset expectations early.

      • Appreciative of honest feedback. You know that the best way to learn and grow is through constructive feedback delivered kindly, but without unnecessary ambiguity. You view feedback given to you as an opportunity to get better and strive to do the same for others.

      • Work smarter and harder. Technical support is hard work and you strive to find ways to enable the customer to be successful.  You know when to insert yourself to interact with a customer and when to help with tools. You propose ways for us to be more engaged and successful with our customers based on metrics.

      Crisp’s Technical Support Knowledge  

      • Automated tools. We use Jira for our knowledge base and service desk.  We are still looking for suggestions for other types of customer support and empowerment tools.  Knowledge of Jira is not a requirement. If you’re willing to learn we’re willing to help. We want you to help define the best in class set of tools we should be using.

      • Clear and articulate.  Our customers want to engage us in a variety of different ways.  You clearly communicate to our customers in many different ways to ensure they are successful with using our product.  When there are knowledge or product gaps, you identify them and create content for future customers to leverage. You help voice the concerns to product and engineering to prioritize features for the customer.  

      • Sharing knowledge.  It’s not just about getting the customer on the platform, but making sure others can get be successful in the future as well.  We want you to help write knowledge base articles and other content to unblock future customers.

      • Customer success. Technical support sees all the details and knows how to ensure a customer can move from onboarding to closing.  We want you to suggest new product flows, engagement opportunities, and ways to engage the customer to ensure success.

      • Start-up mode.  The team is still small, and the product is fresh.  You’ll be able to exert a large amount of influence, and contribute to decisions that will determine the future of the product and the team.

      We are building a team of customer success people with a breadth of combined experiences so that we can collaboratively enable our customers to be successful. There are no hard requirements on specific background, experience or geographical location. Instead we’re looking for individuals that are capable, reliable, and hoping to grow along with us. Do you have strengths you can share? If so, we’d love to hear from you!

    • User Interviews (US only)
      1 week ago

      About User Interviews

      At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. On the other side, companies fail every day because they build products that their customers don’t want or need.

      We also believe that the only way to consistently build products and experiences that your customers love is to talk to them. Watch what they do. Understand why they do what they do. Ask them why they choose your product over your competitor’s. Figure out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, make them your #1 priority.

      That’s why we exist. We help companies set up conversations with their customers. We’re a ~30 person, fully remote startup that is making companies more user-centric. Our mission is to help teams discover and embrace user insights. We currently do that by making it fast and easy to talk to users or potential users to help with product, design, or marketing decisions. We work with hundreds of companies a month, including companies like Pinterest, Home Depot, and Spotify

      Customer Success

      We’re looking to bring on an entrepreneurial, analytical, and communicative person as our first Customer Success hire. As the first person in this role we need a superstar who can both develop and implement the processes. We want someone who is hungry and willing to roll up their sleeves and do the work themselves. This hire will have the potential to grow as the team grows and turn into a management position. They will report directly to the CEO.

      Also we're fully remote!

      Responsibilities

      • Develop onboarding processes for our clients

      • Develop a health score for our clients.

      • Develop an engagement cadence with our clients

      • Be able to analyze results and run experiments

      • Own the churn metric

      About You

      • BA / BS degree from a 4 year university.

      • 2-5 years of Customer Success or Sales experience

      • Entrepreneurial, analytical, and a good communicator

      • Self-starter, able to work on multiple things at once

      • Well organized

      • Excited about being remote

      • Think companies should be obsessed with their customers!

    See 46 more Customer Support jobs
  • Design (59)

    • Stacker (Europe)
      Yesterday

      ABOUT STACKER:

      Stacker lets you build apps by simply picking and choosing the features you'd like to have, and installing them instantly.

      Want a social network with news feed, user profiles, and messaging? Done. Or a car-lending platform with payments, an account review system, and a central feed of listings? Done. Or an employee onboarding portal with a user directory and a downloads centre for useful files? Done. (You get the picture.)

      We're a remote startup founded by 3 British people with team members based in London, Johannesburg, Cape Town, Geneva and Malaga.

      We're looking for a stunningly talented, product-minded UX designer who gets what we're doing and can't wait to get started.

      THE JOB:

      • Full time (we can consider part-time though)

      • Remote, as long as your time zone is within 2 hours of the UK

      • Awesome company culture and amazing people

      YOU'LL:

      • Conceive of, create, and design new app features - all the way from idea to mock-up to design

      • Specify features for developers to implement them, or build them yourself using our no code app builder

      • Curate a consistent design system

      • Be at the cutting edge of UX and make all of Stacker feel like magic

      • Design landing pages for new iterations of the Stacker product

      YOU HAVE:

      • Insanely high attention to detail

      • Intuitive knowledge of what makes great UX

      • A track record of making beautiful interfaces

      • The ability to understand the bigger picture of what we're doing and work towards it

      • Knowledge of CSS

      • An internet connection that can easily handle video calls

      • A passion for what we're making!

      YOU MUST:

      Be in a time zone that's +/-2 hours from British time all year round

    • 2 days ago

      About us

      We're building the new standard developer platform. Top tech companies have invested $100Ms to build internal developer platforms for code search, code review, alerts, and automation. Sourcegraph provides this standard developer platform to every company, helping startups and large enterprises ship better software faster.

      Our mission is to dramatically increase the number of people who can understand and write code. By making code more accessible, we will democratize software development and accelerate innovations that bring the future sooner in transportation, health care, energy, AI, communication, space travel, etc.

      We value openness and transparency. Our code, our roadmap, and our company processes are public. This transparency helps us rapidly gather feedback from our customers so we can iterate, learn, and deliver the best product.

      To create a product that serves the needs of all developers, we are building a diverse remote-first team that is distributed across the world. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds and communities.

      If you are passionate about making the world better through software, come join us!

      About the role

      We are looking for a self-motivated UX designer with the leadership skills to be the facilitator of design, and the pragmatism to be the person responsible for producing and executing the design. You will work collaboratively with product and engineering to create a highly functional and beautiful experience that delights a technical audience. To start, you will be our only designer, and as we grow, you will help us build the design team and shape the design culture at Sourcegraph.

      Your responsibilities

      You will:

      • Contribute to the overall strategy and decision-making about Sourcegraph’s features.

      • Drive continual progress towards a cohesive, delightful experience for a technical audience through iterative improvements.

      • Have the autonomy to facilitate conversations, solve problems, and execute the designs.

      • Pull together insights to propose a variety of solutions, then collaborate with product and engineering to determine the best solutions to problems.

      • Use prototyping and usability testing to inform and validate designs.

      • Collaborate directly with customers to inform strategy and design decisions.

      We will encourage and support you to:

      • Publish blog posts and give conference talks about your work at Sourcegraph.

      Your qualifications

      You have:

      • Expertise in designing complex web applications as demonstrated in a strong portfolio showcasing high-quality UX, interaction, and visual design.

      • Proficiency with Figma, Sketch, or similar tools to design end-to-end experiences (UX, interaction, and visual).

      • Experience with usability testing, customer journey mapping, developing personas, wireframing and prototyping, sketching, and other UX design methods.

      • The ability to adapt your tools and processes for the velocity of a fast-paced startup where projects have varying requirement levels.

      • The ability to proactively give maintenance to the design system when thinking about how new concepts impact the whole product.

      • A knack for giving and receiving feedback, and explaining the reasoning behind your designs.

      • A deep understanding of developers, and a good understanding of version control systems, preferably Git.

      Nice to haves

      You have:

      • Experience designing developer tools.

      • Experience working in cross-functional teams on multiple projects in tandem.

      • Experience building or contributing to the design of consumer or enterprise applications.

      • Experience working with distributed or remote teams.

      Location

      We are flexible and don't require you to be in any particular timezone or location. Our team is distributed across the world and less than half work from our office in San Francisco.

      Compensation and benefits

      We provide competitive pay and equity because we want you to act like a business owner and share in the success of Sourcegraph. We also provide many benefits to keep you happy, healthy, and productive.

      Interview process

      You apply here

      • We set up a 30 minute call to chat with you about Sourcegraph to find out what you are looking for in your next role.

      • We do a portfolio review for you to present your past work.

      • We schedule a few more hours of technical and non-technical interviews. We are happy to do all interviews onsite in our San Francisco office or remotely over video chat.

      • We check your references.

      • We make you a job offer.

      • We also expect you to be interviewing us too, so ask us any questions you have along the way.

      If you aren't ready to start interviewing but would like to stop by our San Francisco office to meet the team, let us know!

    • ABOUT US 

      Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

      We are the first and only enterprise customer data platform with a fully-integrated marketing cloud. Moving beyond the limitations of both categories, Simon’s platform empowers businesses to leverage enterprise-scale big data and machine learning to power customer communications in any channel. Simon’s unique approach allows brands to develop incredible personalization capabilities without needing to build and maintain massive bespoke data infrastructure.

      Our culture is rooted in organizational transparency, empowering individuals, and an attitude of getting things done. If you want to be a valuable contributor on a team that cultivates these core values we would love to hear from you.

      THE ROLE

      We are looking for a talented designer to help take the visual language and user experience within our SaaS application to the next level. In this role, you will ensure advanced marketing functionality becomes intuitive and accessible, solving UX challenges that include incorporating data science into marketing workflows and build data products for non-technical users. You will collaborate with our product management and engineering teams to improve current UI components, define user workflows, create new layouts, and oversee the visual language of our product. Through user research, experience maps, and the creation of wireframes and mockups you will guide what the user sees throughout the product development process. Additionally, you’ll work closely with marketing stakeholders to ensure users see a consistent experience across all touch points with Simon Data that aligns with our brand principles.

      WHAT YOU'LL DO

      • Reason about the user experience across the platform and champion initiatives that will drive excellence in the product

      • Create visual concepts to communicate ideas and explore potential implementations of a capability

      • Define the user experience and behavior of UI elements in detail

      • Iterate on mockups, images, and design workflows for new and existing application components

      • Collaborate with members of the Product and Engineering teams to implement the vision for features within our platform

      • Develop design concepts for new and existing pages on our marketing websites

      • Conduct user interviews to discover needs, validate hypotheses, and conduct user testing

      QUALIFICATIONS

      • 4+ years of experience with Adobe XD, Adobe Illustrator, Adobe Photoshop, Sketch, or similar tools

      • 3+ years of experience designing user interfaces for SaaS web applications on desktop devices

      • Familiarity with CSS, JavaScript, and other web design tooling

      • Strong understanding of UX best practices and user-centered design methodologies

      • Strong understanding of typography, layout, color, and advanced design principles

      • Proficiency with Google Slides and Apple Keynote

      • Familiarity with best practices for conducting user research and testing

      • Bonus: Experience creating and/or working with design systems

      • Bonus: Front-end development experience

      Visa sponsorship for this role is currently not available

      Diversity

      We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

    • As one of the first product designers at Guilded, you’ll be involved in every aspect of the product process, from brainstorming to launch. You’ll be combining your product, interaction, and visual design skills to create polished experiences for our growing community.

      Guilded is a fully remote team. We know that many people are the happiest and do their best work when they’re empowered to build on their own schedule. If that sounds like something you’d like, we’d love to hear from you.

      What you should have

      • 5+ years of product, visual, and/or interaction design experience

      • 2+ years of designing consumer-facing products

      • Demonstrated experience with end-to-end product design

      • Experience with developing and using design systems

      • Self-motivated and able to work completely autonomously. You should be able to prioritize high volumes of work effectively and efficiently

      • Strong team collaboration skills. Able to communicate often and clearly, give and solicit feedback to both engineers and product

      Bonus points

      • Experience with various design tools, primarily Sketch

      • Animating and prototyping skills

      • Knowledge of HTML/CSS (this will make our engineers happy)

      • Love memes

    • 6 days ago

      Job description

      Smart contracts are on track to revolutionize how all agreements work, through an entirely new system of technologically enforced contract guarantees. Chainlink enables next-generation smart contracts that can be written about any/all events in the real world, the details of our approach can be found in our whitepaper. We are well recognized for providing highly secure and reliable blockchain connectivity to the world's largest enterprises such as Google, Oracle, SWIFT, and many more. This is a unique opportunity to join one of the top companies developing cutting-edge blockchain technology while working closely together with a team of experienced senior executives.

      About this Role

      The Visual Design Lead is instrumental in shaping Chainlink’s brand, vision, and design. As the first in-house designer, you will have a major impact by owning Chainlink’s aesthetic and driving the visual direction of the company. You will work closely with marketing and product to shape the brand and visual identity of transformative blockchain technology.

      Responsibilities

      • Develop and own the Chainlink visual identity across all platforms (online and offline) and around the world

      • Build consistent and recognizable guidelines for the use of our brand colors, imagery, typography, iconography, diagrams and more

      • Oversee the design of the website and all associated assets including the blog, developer portals, social channels, videos, etc.

      • Manage the creation of video assets including product explainers, tutorials, etc.

      • Create marketing collateral such as swag, banners, handouts, posters, case studies, white papers and more

      • Design clear engaging presentations for conferences and client meetings

      • Use diagrams and visuals to explain technical/complex concepts in clear relatable ways

      Requirements

      • 4+ years of visual design experience in developer tools and/or technology companies

      • Experience managing the visual brand identity for a complex technology solution 

      • Experience launching and maintaining a great technology website, bonus points for a developer tool website

      • Clean, clear and interactive aesthetics optimized around modern design standards for developer tools and technology products

      • Strong fundamental knowledge of formal design elements including color, typography, and layout

      • Ability to take technical/complex concepts and explain them artfully using design

      • Interest in taking a leadership role, while also rolling up sleeves and doing the design

      • UI/UX experience for making developer tool interfaces a plus

      • Comfort and/or experience working as a remote employee as a part of a distributed team

      • Passion for the blockchain space and its power to change the world for the better

      • This role is location agnostic anywhere in the world. Though we ask that you overlap some working hours with Eastern Standard Time (EST). 

      Chainlink is an Equal Opportunity Employer.

    • 1 week ago

      SimpleTexting seeks a sophisticated, experienced, and collaborative designer to aid in the continued development of the SimpleTexting product. You’ll work with a dedicated team to craft the customer experience by creating designs that are made for humans, that are simple and refined yet engaging to continually improve the user journey. You’ll primarily work on the SimpleTexting product but there may be opportunities to utilize your design skills across our marketing site as well.

      About Us

      SimpleTexting is the leading web-based platform for SMS marketing and business texting. Our software gives organizations the ability to send marketing campaigns, share important alerts, and provide 1-on-1 customer service using text messages. Thousands of organizations in North America rely on SimpleTexting to connect with their audiences. Our clients include Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, schools, and more. And with a powerful suite of features that includes segments, autoresponders, data collection and analytics, our platform is designed to help businesses start and scale their engagement through SMS.

      Responsibilities

      • Work with our UX team to develop elegant, responsive, and thoughtful designs based on user research taking into consideration user needs and technical constraints. Primarily responsible for UI design of our web based application.

      • Using an iterative approach, take design from wireframe to sketches to high fidelity interactive prototypes for validation.

      • Participate as a member of our product team to ensure designs are implemented through our development process with precision.

      Proven Abilities Required

      • Exceptional skills in visual design with a keen focus on user experience. The ability to architect information and craft designs in a way that is not only beautiful, but contributes to an elevated user experience. This includes an exceptional attention to detail and pixel perfect designs.

      • Skilled in standard design tools (i.e. Adobe, Sketch, InVision), hand drawing and visual communication with the ability to iterate rapidly.

      • Goes beyond merely presenting designs, explains the story of the rationale (preferably evidence-based) and benefit of design ideas.

      • Produce files that can be implemented by our web development team.

      • Understanding of technical and business constraints with the ability to adapt design process accordingly.

      • Superior oral and written english communication skills.

      • HTML/CSS development is considered a bonus.

      Required Qualifications

      • Bachelor’s Degree in Interaction, Graphic, or Industrial Design preferred or in “STEM” Majors (Science, Technology, Engineering, and Math) or other design related discipline (preferred, not required).

      • Minimum of 4 years experience, preferably designing for a digital product.

      Location

      • Remote – must be available to work primarily US hours

      • You’re welcome to join us at the office if you’re in Miami!

      Compensation and Benefits

      • This is a full-time remote based position

      Competitive compensation (depending on experience)

      Unlimited flexible time-off policy

      How to Apply

      Follow this link to apply: http://bit.ly/2qmDyYR

      Please submit a portfolio of projects you’ve worked on, with real-world examples that highlight your design experience. This should include examples of responsive web-based application design. Bonus points for sharing style guides and branding work.

      Please highlight one design project and help us understand the design process in bringing this project to life. Some questions to help inspire you:

      • What was the workflow involved?

      • What were the roles of the people that were involved?

      • What was the outcome (any data to share)?

    • 1 week ago

      At Automattic, we believe in making the web a better place. We’re the people behind WordPress.com, WooCommerce, Jetpack, Tumblr, Simplenote, Longreads, Crowdsignal, and more. We’re looking for experienced Product Designers to keep the web free and open with us. You’ll join our growing design team and collaborate with engineers, designers, marketers, and customer support in our fully remote company.

      WHAT YOU’LL BE DOING:

      Objective #1: Design world-class, inclusive experiences that positively impact the lives of people, making the web a better place.

      • Research: Your emphasis on research and strategy will support your work designing the flows people interact with. You’ll partner with researchers, other designers, engineering, marketing, and business partners to define user problems and needs based on this research.

      • Communicate: You’ll effectively communicate conceptual ideas and design rationale in written form as well as verbally and visually to gain alignment and move the work forward.

      • Design: Design at all levels of fidelity including user flows, sketches, wireframes, prototypes, visual designs, and detailed interactions for a product at scale — considering the full customer journey, multiple devices (mobile, etc.), and product experience.

      • Execute: You’ll partner with developers throughout the product development process with an eye on quality to ensure a polished experience.

      • Iterate & Validate: Working in short design cycles, you’ll iterate on designs according to research and feedback, validating your work with data and real users. You will conduct evaluative testing to validate and inform the design decisions we’re making.

      Objective #2: Actively contribute to the evolution of our design organization at Automattic.

      • Grow Our Design Community: You’ll collaborate with other members of the design team by giving feedback to continually improve each other’s work.

      • Evolve Our Design Process: You’ll help improve our design systems and processes by actively collaborating with other designers across the company.

      DESIGN FOR AUTOMATTIC, ACROSS OUR PRODUCTS

      Designing at Automattic, you will get to work deeply on a specific product for a period of time while being an active part of our design organization. During your time as a designer at Automattic, you’ll have the opportunity to work on many of our products, cross-pollinating your skills and experiences amongst our various design teams. We are currently looking for designers across our many products, specifically WooCommerce, WordPress.org, Jetpack.

      If you’d like this to be your next challenge, send us your resume, a portfolio or samples of your work, and brief answers to the following:

      • Tell us why you’re interested in working at Automattic.

      • What is the product design accomplishment that you are most proud of? Speak specifically about a time when you improved an existing product.

      We are lucky to receive hundreds of applications for every position, so try to make your application stand out.

      We’re serious about growing diversity in the tech industry. We want to build Automattic as an environment where people love their work and show respect and empathy to those with whom we interact. Diversity typically includes, but is not limited to, differences in race, gender, sexual orientation, gender identity or expression, political and religious affiliation, socioeconomic background, cultural background, geographic location, disabilities and abilities, relationship status, veteran status, and age. To work on diversity means that we welcome these differences, and strive to increase the visibility of traditionally underrepresented groups. Read more about our dedication to diversity and inclusion.

    See 52 more Design jobs
  • Marketing / Sales (67)

    • Muck Rack helps journalists and PR professionals work better together. Communications teams at Fortune 500 brands, agencies and startups use our all-in-one PR platform to monitor news, research and engage with relevant journalists, and measure success. Meanwhile, Muck Rack provides journalists with free, automatically updated portfolios to showcase their work and to provide information about what stories they’re looking for, their personal interests and how they prefer to be pitched.

      We’re looking for a Content Marketing Manager to source, produce, distribute and optimize our content across multiple platforms and formats. You’ll bring creativity, experience and grit to craft and manage an editorial calendar that engages and educates our audiences of thousands of media and PR professionals. 

      Responsibilities:

      • Manage our content strategy, editorial calendar, and editorial guidelines. This includes a variety of content marketing initiatives including our newsletters, blog, social media, website, published articles, customer stories, video, and more.

      • Create content with compelling narratives and excellent storytelling that engages our target audiences (PR pros and journalists)

      • Develop standards, systems and best practices for creation, distribution, maintenance, and repurposing of content

      • Drive our contributor network and guest posting program; be an arbiter of best practices in grammar, messaging, writing, and style.

      • Ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search.

      • Work closely with our designer on all creative and branding initiatives to ensure a consistent message across channels. 

      • Identify and interview journalists, PR influencers, and our customers and create original, compelling content based on their stories. 

      Requirements

      • 5+ years of hands-on writing and editing experience with a proven track record of reaching, engaging and growing audiences 

      • Journalism and/or PR experience strongly preferred  

      • Masterful storyteller; excellent at written and verbal communication

      • Self-motivated and resourceful

      • Strong project management skills to manage editorial schedules and deadlines 

      • Ability to think strategically while being hands-on, organized, and detail-oriented

      • Ability and passion to learn about new technologies and audiences

    • 2 days ago

      Who we are:  Serverless is a Series A (Lightspeed Ventures, Trinity Ventures) startup that is changing the way cloud software is built and deployed. Our software is used by tens of thousands of developers from companies like EA, Coca-Cola, Nordstrom, and Nike, to get their cloud applications to market faster. We’re a small, distributed team that is obsessed with delivering value to developers. 

      As Director of Growth Marketing, your main goal is to own our acquisition funnel. You will be a go-to-market leader within the company and manage efforts across evangelism, marketing, product, data/analytics and sales. You'll help identify and test the most impactful initiatives to drive awareness, acquisition, engagement, referral and monetization.  The role is tasked with developing, measuring, testing and implementing initiatives that result in the acquisition and growth of customers using Serverless products. 

      Responsibilities

      • Prioritize and execute strategic growth marketing initiatives ranging from content and evangelism to events and SaaS optimization.

      • Drive users and customers to understand the core value of our products

      • Collaborate with Product, Engineering, and Sales to improve user experience, increase product engagement, and drive monetization

      • Develop, test and implement initiatives that increase product usage and lead generation

      • Own Objectives and Key Results (OKRs) for community growth and lead generation

      Requirements

      • Good understanding of B2B growth tactics and channels

      • 5+ years experience in marketing or other GTM function, ideally in a developer facing org

      • Experienced with Free/Open Source to paid models and expertise in experimenting and optimizing all aspects of the conversion funnel

      • Strong communication skills and ability to work across functions

      • Strong analytical skills

      We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

    • Hi there!

      We're looking for an experienced, strategic, data-driven partner programs (campaigns) marketer to join Zapier's marketing team. Zapier is on a mission to help everyone be more productive. Over 4.5+ million professionals already use Zapier to save time at work, but there are millions more to reach and educate! Working as the point person for partner marketing on the Integrated Marketing team, the Partner Marketing Manager will be instrumental in setting strategy, building partner campaigns and go to market structure, and making Zapier both attractive to partners and to partners’ users.  This is a critical role that will help shape how we attract, acquire, retain, and build our relationship with Partners! If you’re interested in driving your career at a fast-growing and profitable company, read on.

      We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.

      Our Commitment to Applicants

      Culture and Values at Zapier

      Zapier Guide to Remote Work

      Zapier Code of Conduct

      Diversity and Inclusivity at Zapier

      Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

       About You

      • You have a passion for partners. You have 7+ years working in marketing, partner management, or a related field, such as growth marketing, with demonstrated progression in  roles of increasing scope/responsibility. Ideally you’ve worked in market. 

      • You’re a big picture thinker who can flex seamlessly between strategy and execution. You are able to build strategy, drive execution on campaigns, and deliver meaningful impact.  You are focused on helping Zapier win over the long term. You comfortably navigate across various channels of partner engagement and design appropriate solutions for a multitude of partners.  You truly feel ownership over the partner’s success with Zapier and their users’ experiences - demonstrating strategic advocacy and being “all in” on helping to develop, influence, and measure execution.

      • You’ve established multi-channel marketing goals, assets, and deliverables to accelerate partner growth and user acquisition.You are comfortable with complex challenges ranging from testing new channels and attribution to driving campaigns to accelerate partner growth. You utilize a data driven approach to establish meaningful plans and focus on what matters to test and develop hands on campaigns.

      • You’re a problem solver at heart. You are a hypothesis driven problem solver who tests theories with data and can identify and balance tradeoffs to actions.  You know how to pull insights from data and develop a framework to help build programs from learnings.  

      • You’re committed to being an awesome teammate.  You love to work with cross discipline marketing and stakeholder teams to drive planning, partner focused marketing plans, and deliver world class programs.  You can effectively build relationships across the organization as an advocate for partners, while pushing key initiatives and bringing the organization along on the journey.

      • You’re analytically driven. Passion for shaping analysis that unearths key learnings to drive organization-wide decision making.  You are able to frame your solutions for others and turn your approach into organizational philosophy, driving broader market analysis and a scalable approach to drive execution.

      About Zapier

      Zapier helps people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

      We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

      We believe that with the right tools, you can have big impact with less hassle.

      We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

      We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

      The Whole Package

      Location: Remote

      Our distributed environment lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

      Compensation:

      • Competitive salary (we don't use remote as an excuse to pay less)
      • Great healthcare + dental + vision coverage*
      • Retirement plan with 4% company match*
      • Profit sharing
      • 2 annual company retreats to awesome places
      • 14 weeks paid leave for new parents of biological or adopted children
      • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
      • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
      • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

      *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

      How to Apply

      We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please make sure to answer each question. After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

      Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

      Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Ourcode of conductprovides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

    • 4 days ago

      Dutchie is the cannabis industry’s leading and fastest-growing e-commerce provider, powering online ordering for the top dispensaries throughout the United States. We are a product-focused company that has created a best-in-class experience for cannabis dispensaries and shoppers. Since our inception in 2017, we have experienced significant growth. We are backed by Gron Ventures, Snoop Dogg’s Casa Verde Capital, one of the leading cannabis-focused VC’s, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.

      If you are inspired to bring more access to cannabis, it’s time for your next big challenge. Join us on our pursuit to provide dispensaries and their customers the absolute best online ordering experience.  We are looking for an Account Executive to join our sales team, and help us to continue to dominate our space. 

      How do you know if you’re a good fit? You’re tenacious and hungry to win. You are process-oriented, emotionally intelligent and authentically you. You understand the cannabis and SaaS space, and ideally, already have experience in the cannabis industry. 

      What You'll Do

      • Prospect, qualify and develop a robust sales pipeline

      • Communicate and embody dutchie’s operating principles

      • Conduct online and in-person demos

      • Develop and execute on a strategic plan for your territory to meet monthly, quarterly and annual bookings & revenue objectives

      • Timely and accurate updating of Hubspot customer information, forecasts, and pipeline data to ensure the generation of accurate territory and management reports

      • Collaborate with Onboarding and Account Management to ensure smooth handoffs and timely launches

      • Travel periodically within the territory you’re responsible for (up to 25%)

      • Note: This role can be remote, on-site or a combination

      What You Bring

      • Demonstrate the ability to win

      • Have well-developed business acumen

      • Have deep and creative sales skills

      • Have exceptional ambition combined with great teaming skills

      • A track-record as a top performer

      • SaaS and/or cannabis experience

      You'll get...

      • Competitive Salary

      • Equity 

      • Full Benefits - Medical, Dental, and Vision Insurance

      • Flexible vacation days, sick days, and work from home days 

      • Technology (hardware, software, reading materials, etc..) allowance

      We're hard-working, high energy, and fun. We strongly believe in a customer-centric, design-first approach to our product. We move FAST but don’t skip the details. We’re data-driven, believe in having a strong bias for action and implement a first-principles approach whenever possible. As one of the first members of the team at dutchie, you'll also have a great chance to play a foundational role in the company and shape our culture from the ground up. 

    • Asayer (US only)
      5 days ago

      Asayer helps companies monitor and troubleshoot issues across their stack from one single platform. Asayer is a YC company backed by accomplished VCs in Europe and founders of Algolia, Criteo, Dataiku, Meero and more.

      We’re looking for an autonomous and self-motivated SaaS Sales Rep to help us open and grow our revenues in the US market and shape the future of our product and company. You’ll be joining us remotely from US or Canada. 

      What you’ll do

      • Creatively source leads through cold calling and email campaigns

      • Take care of the sales funnel and keep it flowing properly

      • Share information about objections, roadblocks, and challenges with the team in search of solutions

      • Manage, track and report all our sales activities to our CRM

      • Be the voice of the prospect/customer to our engineering/product team

      What we’re looking for

      • 2+ years of hands-on experience (ideally in a SaaS environment and/or reaching out to a technical audience)

      • A doer who hates BS and get things done
      • Proven record of success in previous SDR or BDR roles

      • Excellent communication skills and ability to easily connect with people over the phone


      To apply, please send an email to: [email protected]

    • 5 days ago

      With full-time students in 80+ countries and funding from Y Combinator and other top-tier funds from Silicon Valley, Microverse is looking for a Head of Business Development to build relationships with employers worldwide, helping us connect the world's most talented individual with international opportunities. We have hundreds, and soon thousands of students, and your job is to give them jobs.

      The right candidate will have strategic and hands-on experience defining, implementing and growing large-scale programs for global companies. This includes demonstrated business development and selling experience, and experience in developing programmatic approaches to build and scale programs, strong program and project management skills, a customer-obsessed and collaborative approach, strong data and metrics bias, a good understanding of the remote software development job market, and a passion for helping people transform their lives through education and training.

      Responsibilities

      • Establishing long-term partnerships with software engineering employers worldwide, both with remote-only and remote-first companies, as well as with local companies in our main markets.

      • Managing relationships with employers to understand their hiring needs, develop personalized training programs, understand their selection process, collect feedback about our graduates, implement mentorship initiatives, create internship opportunities, and facilitate the participation of their team members in our community through webinars, mock interviews, and other events.

      • Working with the Career Services team and its career coaches, as well as with the Curriculum & Learning team of Microverse to align student outcomes with the needs of our hiring partners.

      • Managing our Launchpad program to help companies manage international payments and compliance when hiring our students worldwide.

      • Identifying new strategic verticals and markets to expand our value proposition and focus our growth efforts.

      • Managing and growing a world-class business development team to meet the expectations of our graduating students and growth objectives.

      • Establish partnerships with other organizations such as content providers, job listing companies, governments, and international payment providers.

      Requirements

      • 5+ years of demonstrated success in a business development or partnerships role working with customers and partners from all cultures and backgrounds

      • Experience in the placement and recruiting market with a deep understanding of how remote companies hire and operate

      • Experience working at a fast-growing company and leading world-class partnerships and programs

      • Highly analytical, strategic and creative thinker with strong business judgment

      • Ability to drive initiatives with minimal structure, and be influential within the Microverse team to garner internal support for your initiatives

      • Strong communication and interpersonal skills to build relationships, manage a team, influence stakeholders, and inspire others

      • Willingness to get your hands dirty, lead by example, and motivate teams

      • Passion for Microverse's mission and its role in improving people’s lives through education

      • Experience using tools and technology to make your work more efficient

      You ideally...

      • Have a deep understanding of how technical recruiting works and what companies look for when hiring software engineers and other IT professionals

      • Have prior startup and remote experience working for a global company

      • Have high empathy for working with individuals from different countries and cultures

      • Are based in Europe/Americas/Africa (for maximum timezone overlap)

      • Consider yourself to be a global citizen and passionate about making opportunity more equally distributed around the world

      What we offer

      • Help change the lives of thousands of people from all around the world by helping them start international careers

      • Join and shape the direction of a rapidly growing startup backed by some of the top funds in Silicon Valley

      • Become part of a company that is leading the way people collaborate and work remotely, both internally and through the training of our students and partners

      • Join the team at company retreats all around the world every year and enjoy our travel allowance to meet with team members anywhere in the world

      • Work alongside a fully distributed team that lives all around the world and believe in our core values:

      1. We are global citizens

      2. We are passionate about our mission

      3. We invest in people

      4. We are eager learners

      5. We are transparent

      6. We take ownership of our work

      7. We live a harmonious life

      How to apply 

      Send us a short paragraph telling us why you think you are a great fit for this position. Include the word "BBQ" at the beginning and at least a few sentences about your biz dev and partnerships experience so we know you read the entire job description :)

      The position is a full-time remote position.

      Microverse is an equal opportunity employer and acts in this capacity without regard to race, color, religion, sex, national origin, age, or disability.

      NOTE: Our company has competitive and transparent salaries adjusted for cost-of-living in different geographies. Your salary will depend on experience as well as the average cost of living in your area using a custom-made salary calculator for remote-employees.

    • RECESS is looking for a talented and experienced Sales Development Representative to join our expanding team. In this role, you will have the opportunity to directly impact the growth of the company through acquiring top of funnel and user acquisition of event organizers that heavily contribute to the lifeblood of our organization’s success.

      This position will be the first point of contact to engage with potential users that have never published an event so you will be responsible for representing the Recess brand, product, and mission. To do this you’ll become an expert in our business, outbound/inbound marketing efforts, and event sponsorship technology.

      A Day in The Life

      • Identify and source new prospects to put into our outbound email campaigns

      • Generate opportunities through the qualification of inbound leads via email, phone, and other automated nurturing activities

      • Maintain and organize pipeline and activity record using our CRM, Outreach.io, and other automation platforms

      • Articulate and evangelize our value proposition to the decision-makers at Universities nationwide

      Responsibilities

      • Follow-up and qualify inbound leads from web inquiries, paid ads, demo requests, content marketing, conferences, and other marketing activities

      • Develop creative outbound marketing programs that include cold email, cold calling, LinkedIn, and referral marketing programs

      • Document daily activity in the CRM

      • Become an expert on converting prospects to qualified leads

      • Provide input on ways we can streamline processes

      • Correspond with event organizers to ensure prompt responses

      • Navigate an ambiguous, low oversight role and thrive in uncertainty by applying a bias towards proactive problem solving

      About

      RECESS helps brands harness the power of live events by making sponsorships easy, efficient and stress-free for brands and event organizers. Our customers include industry leaders like Google, MillerCoors, Lyft, Viacom, and more. We are the leading platform in standardizing how live events sponsorships are listed, bought, and executed.

    See 60 more Marketing / Sales jobs
  • Product (57)

    • We are looking for a leader to drive the growth of our platform and manage the experienced product team for our API Platform product. 

      Our API Platform is accelerating the deployment and adoption of technology in healthcare by building a developer-first experience on top of the Redox network that already includes over 600 health systems across the country. 

      This role will be responsible for managing a current team of 6 Product Owners and growing the team as we continue to scale into new customer markets and build solutions to power new integration workflows in healthcare. You will work closely with all aspects of the company, including product marketing, sales, engineering, and customer success.

      Job Responsibilities:

      • Develop and maintain a strong understanding of our customer base and core business value in healthcare to ensure we continuously deliver more value to our customers and are thinking five steps ahead of the industry

      • Work with our engineering team(s) to rapidly iterate on new product concepts to mature requirements prior to commercialization

      • Lead a cross-functional team to bring new features and products to market that delight our customers and help our business grow

      • Develop product pricing and positioning strategies

      • Translate product strategy into detailed product requirements, validated by prototypes and focus group feedback

      Skills and Experience Required:

      • A minimum of 6 years experience as a product manager, with experience managing a SaaS API platform

      • Experience in healthcare technology preferred

      • Demonstrated an increasing scope of organizational and business impact

      • Strong communication skills with an ability to share context from the customer experience with actionable detail

      • Successful track record of managing cross functional teams to consistently achieve product growth

      • This new role for the Redox Product team will be responsible for the Redox API Product. This is an outstanding opportunity to have a direct impact on the success of our organization!

      About Redox:

      What We Do

      Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data.

      This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

      Other Stuff About Us

      • Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox

      • We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

      • Successful candidates must be eligible to be employed in the US, and must reside in the US.

      Thank you for your interest in Redox!

    • We are looking for a Product Owner to build our new hiring product.

      You will be a part of our development team, working with developers, designers, customer success and the management to build a fast-evolving and novel product.

      You will be participating in all stages of the product development process and will have a real impact on the product.

      The salary for this position is €51,000 annually. You can work from anywhere in the world.

      About you

      You will fit in well in our team if you are a good team player and communicator, cooperative and can resolve potential conflicts productively and have some working experience with building SaaS products.

      Good understanding of project management techniques and software development methodologies in addition to elementary understanding of UX design are a big plus.

      You will be a perfect match with our team if you love collaborating with people from all disciplines, always try to look at the big picture and want to take ownership of your work.

      About the team

      Toggl is a distributed team of 75+ people working remotely from 30 countries. We take pride in our professional, learning-oriented and friendly working environment that values work-life balance and constantly doing our best in every aspect of our work. You can work from anywhere in the world, because we know great people do awesome work wherever they are. Every few months we travel to meet up somewhere in the world and spend some quality time together. Our business is profitable with a healthy margin and we are built with no outside investments, so you can count on a stable working environment.

      Some benefits

      • Freedom to choose when and where you work from.

      • 28 calendar days of paid time off a year, plus your local holidays.

      • 2 company retreats and 2 team meetups a year (expenses covered) for team-building.

      • Laptop and a €2,000 budget to set up your home office.

      • Reimbursement for co-working space rent or internet service at home.

      • Opportunities to attend trainings, workshops or conferences.

      • Monthly reimbursement for gym membership, massage and other things to improve your health.

      • Support for buying a phone, eyeglasses or tools you need for doing your best work.

    • Hi there!

      We're looking for a Director of Product Management to lead a new product domain in an effort to support our partners in new & creative ways. Zapier is on a mission to make everyone more productive at work. Over 3 million professionals already use Zapier to save more time, but there are millions more to reach. Interested in helping design and build a product that helps the world automate their work so they can get back to the things that matter? Then read on…

      Today, we have more than 1,500 partners in our app marketplace, ranging from the most ubiquitous SaaS apps to more purpose-built apps like Facebook, Slack, MailChimp, Greenhouse, and Airtable. You will partner closely with our Partnerships team to ensure that we’re improving and scaling the quality expected from our partners. 

      The person in this role will lead product development related to partners, working with all major functions in the organization, including Engineering, Design, Marketing, Partnerships, and Analytics, to develop custom, embedded integrations with our strategic partners, as well as improve our developer platform used by partners to create and maintain their integrations. They’ll also develop strategies to grow signups and user experiences in innovative ways. 

      We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

      Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 

      About You

      This isn't your first PM rodeo. You have 7+ years of product management experience. You started as an individual contributor in product management and moved into management throughout your career. We would love if you’ve spent part of your career supporting SaaS products. 

      • You’ve worked directly with partners. You have created a holistic strategy across a partner experience that ensures a frictionless partner and customer experience, resulting in a focused product roadmap. You’ve created strong relationships across partner product teams to deliver the best value to their end users. Bonus: you’ve worked in business development or partner program management in the past. 

      • You’ve managed high-functioning product teams centered on growth initiatives. You’ve hired, developed, and directly managed five or more Product Managers at varying levels of experience. You’ve worked with product teams to define success metrics, build data-driven roadmaps and track progress towards solving customer problems.

      • You set the vision for your team and then make it happen. You can own a problem space and set an 18+ month roadmap for how you'll solve those problems. You know how to turn vision into goals, goals into a roadmap, and a roadmap into daily and weekly tasks for your team. You’re an evangelist for data-driven decision making. You have designed, implemented and executed on scalable processes that enable your teams to ship high-quality products quickly and efficiently.

      • You are efficient. You’re comfortable working at speed. You know how and when to make tradeoffs in features, speed, and staffing, and you have a good balance of the three, rather than always choosing one of these three things.

      • You know how to get results. Through collaboration with leaders in Marketing, Engineering, Design, and Support, you routinely deliver meaningful results for the business. You share and celebrate and build momentum around positive results. You learn and course correct when you don’t get the results you want.

      • You are data-driven. You use data to uncover opportunities and understand what levers to pull to drive business results. You know how to measure the results of your work, test it with real users, and understand its downstream effects. You consider the long-term impacts of experiments and look for more than just short-term boost to metrics.

      • You have ample technical, design, and analytics skills. While you may or may not know how to code, you have technical skills to support yourself and your team. You use your technical context to make better, faster decisions and to minimize technical debt. You understand design patterns and can create functional specs and wireframes. You can write some SQL and use self-serve data exploration tools to support your own decision making. While you'll have resources on your team that are experts in these areas, you can fill in the gaps whenever needed.

      Things You Might Do

      • Establish a shared vision and strategy for partner growth across the company by building consensus on priorities leading to product execution
      • Develop, communicate and execute the vision, strategy, and roadmap for the 5+ product development teams in our Partner product pillar
      • Engage extensively with customers, internal teams and external partners in order to gain first-hand insight on the business needs & opportunities
      • Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring our partner strategy continues to be aligned with company objectives
      • Keep one eye on our fast moving market to ensure we remain well positioned
      • Drive alignment and buy-in at all levels of the company to rally everyone around your vision
      • Manage and grow a team of product managers while providing development, mentorship, and excitement to exceed team and company goals
      • As part of our All Hands Support initiative, help customers have the best experience with Zapier as possible

      About Zapier

      For the past seven years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

      We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

      We believe that with the right tools, you can have big impact with less hassle.

      We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

      We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

      The Whole Package

      Location: United States or Canada

      If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 200+ is distributed because it lets us work with the best people. 

      Compensation:

      • Competitive salary (we don't use remote as an excuse to pay less)
      • Great healthcare + dental + vision coverage*
      • Retirement plan with 4% company match*
      • Profit sharing
      • 2 annual company retreats to awesome places
      • 14 weeks paid leave for new parents of biological or adopted children
      • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
      • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
      • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

      *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

      How To Apply

      We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

      After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

      Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

      Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Ourcode of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

    • 3 days ago

      Metabase Product Advocates are our main point of contact with our user community. As a product advocate, you’ll engage with our users one-on-one, but a large part of being an advocate at Metabase is looking for ways to make sure that each time someone encounters an issue the whole community benefits from the solution. You’ll act as our eyes and ears and let us know what users are confused by, help us determine what should be added to the product and relay information from our user community. You’ll also write blog posts, scripts and other educational material so that the whole Metabase community can learn from what you discover.

      About you:

      • Self-motivated

      • Interested in helping people

      • A systemic thinker

      • Familiar with Metabase Comfortable with Github and community forum software.

      Bonus points for:

      • Knowing how to write SQL queries

      • Familiarity with running Metabase (or other JVM applications) on a variety of operating systems

      • Familiarity with AWS or other cloud providers

      • Fluency in multiple languages as our users are world wide

    • 4 days ago

      Company Overview

      Tesorio’s mission is to build financial tools that enable the world’s best companies to grow faster and more sustainably. Our customers need every possible edge in order to outperform their competition. We use cutting-edge artificial intelligence to show our finance teams the hidden risks and opportunities ahead of them. 

      Tesorio is a high-growth, early-stage startup that has just closed a 10MM round with Madrona Venture Group. We’re backed by some of the most prominent VC firms (First Round, Y Combinator, Floodgate) and finance execs (such as the previous CFO of Oracle, the previous CFO of Yahoo!, and the founder of Adaptive Insights). Our product has been in the market for 18 months, and our customers include Spotify, Box, Twilio, and Veeva Systems. 

      Our team is passionate about building game-changing tools for our customers, delivering beautifully designed products that solve the most important problems.  At Tesorio, you’ll join the product team at the ground floor and help shape our product culture across the company. You’ll work on a category-defining product from a very early stage, so your impact will be significant. 

      What's the opportunity?

      Tesorio has been investing in our Collections product for 18 months. This product enables finance teams to manage their cash flow by accelerating collection on their invoices and making strategic decisions about when to spend. Tesorio is looking for a Product Manager to take over as the leader of this product. We have achieved product/ market fit - the product is considered indispensable by companies like Veeva. Your job will be to build on this initial success with a vision for how the product can scale and continue to unlock customer value. You’ll lead a team of researchers, designers, and engineers to build, test and iterate your way to scale.

      Are you our next Product Manager?

      • You have a track record of leading projects from definition to launch, ensuring they succeed for both the user and the business. 

      • You’re a big-picture thinker that has the ability to define and work towards a large strategic vision while sweating the details.

      • You love spending time with users and with data to uncover opportunities, prioritize concepts, and validate solutions.

      • You are  a low-ego collaborator who can quickly build consensus with leaders from across the organization.

      • You have experience thriving in a fast-moving agile environment, defining while shipping and always iterating. 

      What will I be doing?

      • Working closely with customers and the Tesorio team, you’ll define a  new version of the collections product and take it to market.

      • Lead a team of researchers, designers, and engineers through iterative cycles of build and ship, and test and learn.

      • Manage the entire product development cycle and work cross-functionally to ensure deployments are successful for our companies.

      • Work with researchers and designers to understand our customers’ jobs to be done, and validate and de-risk concepts before a line of code is written.

      • Define success and use qualitative and quantitative data to make informed product decisions.

      • Work with our Customer Success team to prioritize and act on feedback.

      What skills do I need?

      • Experience and domain knowledge in finance, particularly in how finance teams operate  in medium-sized and large companies. 

      • An ability to build simple and elegant products - in a market that requires the ability to design systems that help users manage complexity.

      • Ability to translate concepts into detailed specifications.

      • Ability to synthesize large amounts of data, both qualitative and quantitative, and provide strong rationale for your decisions. 

      Where will I be working?

      Tesorio is headquartered in Burlingame, 20 minutes south of San Francisco. This role is open for both onsite and remote candidates.

    • We're looking for product managers that can help us work on the future of developer tools. Specifically, building out our lovable support for GitLab by driving strategy to help organizations prosper with configuration and analytics that enables them to work more efficiently.

      We believe developers deserve an intuitive, single application that covers the entire DevOps lifecycle. We believe running tests is just the beginning of automation. We believe deploying your code should be automated and repeatable, and most of all, easy. We believe in pushing the boundaries of best-practices, and bringing these to every developer, so that doing the right thing is also the easy, default way of working. 

      We know there are a million things we can and want to improve about GitLab's support for control, authentication, and measurement of DevOps efficiency. It'll be your job to work out what we are going to do and how.

      We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

      We recommend looking at our company page and the product handbook to get started.

      Responsibilities

      Drive the product in the right direction

      • Build an effective roadmap to prioritize important features properly

      • Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on

      • Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product

      • Consider the business impact, ROI, and other implications when taking important decisions

      • Make sound decisions for your product/stage, building trust, and driving clarity across all teams at GitLab and the community

      • Mastery of the competitive and market landscape of their product domain and understanding how this landscape impacts their own product roadmap

      • Ability to clearly document ROI or impact for a given action, feature, or prioritization action

      • Conduct advanced ROI analysis on investment cases to determine if GitLab should pursue them

      Take an active role in defining the future

      • Contribute to the product vision, together with the Head of Product and VP of Product

      • Create and maintain a vision for your product area

      • Create and maintain the vision for each product category

      • Innovate within your product area by proposing ambitious features

      • Follow innovation in your product area

      • Communicate and evangelize your product vision internally and among the wider community

      • Mentors junior or less experienced Product Managers to quickly bring them up to speed and add value

      • Represents GitLab as a product and domain expert in front of Industry Analysts, customer visits, industry events/conferences, and other events.

      Manage the product lifecycle end-to-end

      • Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned

      • Be the voice of the customer and the subject-matter expert for your group

      • Contribute to documentation, blog posts, demos, and marketing materials for product features

      • Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application

      • Manage the uncertainty in an efficient way, adjusting plans to new working conditions

      • Manage features and solutions that span multiple stages, and/or benefit other stages

      Engage with stakeholders in two-way communication

      • Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area

      • Talk to customers and engage with the community regularly

      • Engage with analysts on briefings and product evaluations

      • Work with the entire Product team to share improvements and best practices

      • Have a strong presence in customer advisory boards and other customer feedback forums to fully understand customer pain points and how these can be solved in the future

      • Ability to present to C-level executives both internally at GitLab and externally to customers and prospects

      You are not (solely) responsible for:

      • A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it

      • Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible

      • Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you

      Requirements

      • 5+ years product management experience

      • Excellent written and oral communication skills

      • Ability to think like a CEO to drive success of your product area

      • Fantastic problem solving skills and attention to detail

      • Strong understanding of Git and Git workflows

      • Knowledge of the developer tool space

      • Strong technically: you understand how software is built, packaged, and deployed

      • Passion for design and usability

      • Highly independent and pragmatic

      • Excellent proficiency in English

      • You are living wherever you want

      • You share our values, and work in accordance with those values

      • Strong understanding of DevOps and cloud-native application development

      • Understanding of authentication standards including SAML SSO and LDAP

      • Bonus points: Significant experience with Kubernetes and Docker

      • Bonus points: experience with GitLab

      • Bonus points: experience in working with open source projects 

    • 6 days ago

      Location: Remote US or Canada 

      About HashiCorp

      HashiCorp is a fast-growing startup that solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build tools to ease these decisions by presenting solutions that span the gaps. Our tools manage both physical machines and virtual machines, Windows, and Linux, SaaS and IaaS, etc.

      About the Role

      The Cloud Services team is a newly created organization working towards delivering our software as a Cloud service. As HashiCorp moves toward this goal, there is an increasing need for a unified set of services to provide core cloud functionalities, like billing, identity, UI, user analytics, and business intelligence.

      As a Product Manager for Cloud Services, you will drive the development of backend Cloud Services components, working with cloud providers, external customers, and multiple internal engineering and product teams. You will identify and define graceful abstractions to serve as common components that satisfy the needs of multiple products, and oversee the execution of these efforts across engineering, design, UX, and marketing.

      Specific responsibilities include writing technical requirements for Cloud Services core services and features that will impact external customers and internal product teams. If you’re interested in working on next-generation distributed systems for managing large-scale global fleets of resources, are able to discuss performance, security, and user interactions in complex systems, and have built or managed a large scale Cloud service, then you may be a good fit for this role.

      In this role, you can expect to:

      • Craft the product story by understanding the landscape, user needs, and HashiCorp principles

      • Prioritize the product roadmap by taking feedback from practitioners, engineering, growth marketing, and the HashiCorp vision

      • Conduct user research and write Product Requirement Documents (PRDs) to distill the research into requirements for engineering to deliver

      • Communicate product status to all partners. Keep sales and marketing updated on feature releases and keep engineering informed on feature requests

      • Help with sales and marketing collateral to educate on the product story and features (Website copy, whitepapers, sales decks, FAQs, etc)

      • Defining the product roadmap and strategy

      • Leading sales engineer and support education sessions

      • Enabling the go-to-market teams (sales, support, SEs, marketing)

      • Conduct customer interviews

      • Perform market research

      • Backlog management

      You may be a good fit for our team if you have:

      • 3+ years of product management experience with SaaS, Cloud services, or developer products

      • 1+ years of experience with open source products and communities

      • Strong user and market research skills

      • Ability to organize multiple partners towards a common goal

      • Analytical with the ability to prioritize and make trade-offs

      • Strong technical acumen, with a solid understanding of infrastructure and open source

      • Humility

      • You can listen to understand

      • You know how to explain complex ideas simply

      • Written, verbal, and visual communication skills

      • You are reflective

      • You are responsible and can take ownership over work

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be. #LI-EC1


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  • All others (60)

    • VividCortex (US only)
      Yesterday

      Only candidates residing inside of the United States will be considered for this role

      About VividCortex

      VividCortex provides deep database performance monitoring to drive speed, efficiency and savings. Our cloud-based SaaS platform offers full visibility into major open source databases – MySQL, PostgreSQL, Amazon Aurora, MongoDB, and Redis – at any scale without overhead. By giving entire engineering teams the ability to monitor database workload and query behavior, VividCortex empowers them to improve application speed, efficiency, and up-time.

      Founded in 2012, and headquartered in the Washington, DC metro area with remote teams in the US and abroad, our company’s growth continues to accelerate (#673 Inc. 5000). Hundreds of industry leaders like DraftKings, Etsy, GitHub, SendGrid, Shopify, and Yelp rely on VividCortex. 

      We know our team is our greatest strength so we support our people with excellent benefits including 401k, professional development assistance, flexible paid leave (vacation, parental, sick, etc.), and a health/wellness benefit. We enjoy getting together and giving back to the community through volunteer services. We believe in offering every employee the tools and opportunity to impact the business in a positive way. We care about inclusiveness and working with people who help us learn and grow.

      About the Role

      VividCortex is looking for an experienced Data Engineer to architect and build our next-generation internal data platform for large scale data processing. You are at the intersection of data, engineering, and product, and run the strategy and tactics of how we store and process massive amounts of performance metrics and other data we measure from our customers' database servers.

      Our platform is written in Go and hosted on the AWS cloud. It uses Kafka, Redis, and MySQL for data storage and analysis. We are a DevOps organization building a 12-factor microservices application; we practice small, fast cycles of rapid improvement and full exposure to the entire infrastructure, but we don't take anything to extremes.

      The position offers excellent benefits, a competitive base salary, and the opportunity for equity. Diversity is important to us, and we welcome and encourage applicants from all walks of life and all backgrounds.

      Responsibilities:

      • Work with others to define, and propose for approval, a modern data platform design strategy and matching architecture and technology choices to support it, with the goals of providing a highly scalable, economical, observable, and operable data platform for storing and processing very large amounts of data within tight performance tolerances.

      • Perform high-level strategy and hands-on infrastructure development for the VividCortex data platform, developing and deploying new data management services both in our existing data center infrastructure, and in AWS.

      • Collaborate with engineering management to drive data systems design, deployment strategies, scalability, infrastructure efficiency, monitoring, and security.

      • Discover, define, document, and design scalable backend storage and robust data pipelines for different types of data streams.

      • Write code, tests, and deployment manifests and artifacts, using CircleCI, Git and GitHub, pull requests, issues, etc. Collaborate with other engineers on code review and approval.

      • Measure and improve the code and system performance and availability as it runs in production.

      • Support product management in prioritizing and coordinating work on changes to our data platform, and serve as a lead on  user-focused technical requirements and analysis of the platform.

      • Help provide customer support, and you'll pitch in with other departments, such as Sales, as needed.

      • Rotate through on-call duty.

      • Understand and enact our security posture and practices.

      • Continually seek to understand and improve performance, reliability, resilience, scalability, and automation. Our goal is that systems should scale linearly with our customer growth, and the effort of maintaining the systems should scale sub-linearly.

      • Contribute to a culture of blameless learning, responsibility, and accountability.

      • Manage your workload, collaborating and working independently as needed, keeping management appropriately informed of progress and issues.

      Preferred Qualifications:

      • Experience building systems for both structured and unstructured data.

      • AWS infrastructure development experience.

      • Mastery of relational database technologies such as MySQL.

      • You are collaborative, self-motivated, and experienced in the general development, deployment, and operation of modern API-powered web applications using continuous delivery and Git in a Unix/Linux environment.

      • Experience and knowledge programming in Golang or Java

      • You have experience resolving highly complex data infrastructure design and maintenance issues, with at least 4 years of data-focused design and development experience.

      • You are hungry for more accountability and ownership, and for your work to matter to users.

      • You’re curious with a measured excitement about new technologies.

      • SaaS multitenant application experience.

      • Ability to understand and translate customer needs into leading-edge technology.

      • Experience with Linux system administration and enterprise security.

      • A Bachelor’s degree in computer science, another engineering discipline, or equivalent experience.

      Note to Agencies and Recruiters: VividCortex does not engage with unsolicited contact from agencies or recruiters.  Unsolicited resumes and leads are property of VividCortex and VividCortex explicitly denies that any information sent to VividCortex can be construed as consideration.

    • ABOUT US

      Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

      We are the first and only enterprise customer data platform with a fully-integrated marketing cloud. Moving beyond the limitations of both categories, Simon’s platform empowers businesses to leverage enterprise-scale big data and machine learning to power customer communications in any channel. Simon’s unique approach allows brands to develop incredible personalization capabilities without needing to build and maintain massive bespoke data infrastructure.

      Our culture is rooted in organizational transparency, empowering individuals, and an attitude of getting things done. If you want to be a valuable contributor on a team that cultivates these core values we would love to hear from you.

      THE ROLE

      Does your perfect job involve leading a team of hardworking data scientists responsible for the ML models driving core functionality? As well as one in which success in your role will be essential to the company? Simon is looking for a thoughtful data science manager to partner with all parts of the business and do just that.

      As a successful leader in this role, you'll use your intimacy with the business' goals to help structure sprint team memberships quarter over quarter as well as manage programs. Drawing upon years of experience as a data scientist, you will collaborate individually with your team members to develop their statistical and engineering skills. You will act as a coach, guide, and recruiter as you build a team of influential data scientists who are role models to their peers in both exemplifying our values & competencies as well as consistently delivering high impact business value.

      We move quickly (multiple deploys throughout the day) and constantly work to reduce waste as well as structure ourselves around the most important goals for the business. Our data science team currently comprises roughly 7 data scientists of diverse backgrounds and skill sets.

      WHAT YOU'LL DO

      • Lead a multi-functional team of junior to staff data scientists to help them grow the next generation of the company’s platform

      • Contribute to building and delivering resource allocations targeted to continue driving the engineering organization forward

      • Drive growth of the team by playing a pivotal role in finding, attracting and hiring talented individuals to Simon

      • Collaborate with the leadership team to produce plans for team personal development, growth, and sustained value

      • Lead critical processes, scale our architecture, or lead design decisions

      QUALIFICATIONS

      • 3+ years of management experience

      • 3+ years of engineering experience as a data scientist or data engineer & comfort with at least one mainstream programming language (Python, Java, Scala, C#, Ruby, etc.), and one statistical programming environment (Jupyter/pandas, Tensorflow, RStudio, etc.)

      • M.S. in a statistical/quantitative field, or equivalent professional experience

      • Proven ability to successfully lead teams & projects

      • Reasonable exposure to & understanding of some form of Agile or modern program management

      • Strong communication skills

      • A fervent appreciation for organization

      • Thrive in a fast-paced environment

      • A passion for working with data

      • Thoughtful, curious and a problem solver

      • Personable, collaborative, and a sense of humor

      Diversity

      We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

    • 3 days ago

      Visitu is on a mission to safeguard people on campus. We’re looking for a Digital Content Copywriter to share our story with customers, prospects, and partners. You will have an opportunity to build and enhance the Visitu brand to our audience.

      You will build out our Learning academy as well as create and simplify documentation for our users. You will also create, design, and write graphics and content across Visitu platforms including the website, landing pages, application interface (UX) and more.

      You should have a portfolio of work completed and clear design skills. Please share a link to your portfolio when you apply or match.

      You should be passionate about making a difference in an organization that is growing and building out a team for the future. This is a role you can grow with and you will have significant hands on experience as well as decision making ability. You will have our support and room to fail so that you will have the confidence to push for your ideas and plans.

      Note - due to travel requirements we will only be considering candidates who are US based and who live in proximity to a top 50 city / airport.

      To apply you must share a portfolio and resume. We are open to part-time or part-time candidates. Please email [email protected]

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Senior Data Scientist, Marketing to help us change the way digital products are designed.

      About the Team:

      You will be joining our growing data team and have the chance to make a large impact at InVision. You will be embedded in our very data driven and data hungry Marketing to identify key metrics, conduct deep and rigorous analysis, and deliver novel insights and data products that drive customer acquisition and revenue growth. You will be a trusted partner in the team tackling the toughest and most impactful analytical problems.

      What you’ll do:

      • Own the relationship with your marketing stakeholders through excellent communication, collaboration and the alignment of your work with what matters
      • Use modeling, experimentation, analysis, and reporting to identify opportunities for improved marketing outcomes
      • Drive learning through the use of data and your ability to share and distribute learnings
      • Provide access to data through dashboards and other tools to empower your team, and look for opportunities to automate and scale your insights

      What you’ll bring: 

      • A passion for and track record of leveraging data for impact in a marketing team in an enterprise SaaS environment
      • Ability to write complex and performant SQL queries to extract data
      • Experience in designing and building successful models for marketing teams and the math / stats and programming skills required to do so (Python or R)
      • Experience building data pipelines that support your analytical needs and scale
      • Excellent communication skills with the ability to distill complex problems into meaningful and interpretable insights
      • Experience with visualization tools such as Mode Analytics (or others like Tableau, Looker)
      • Advanced degree in statistics or other quantitative field preferred

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • 6 days ago

      Job description

      Smart contracts are on track to revolutionize how all agreements work, through an entirely new system of technologically enforced contract guarantees. Chainlink enables next-generation smart contracts that can be written about any/all events in the real world. The details of our approach can be found in our whitepaper. We are well-recognized for providing highly secure and reliable blockchain connectivity to the world's largest enterprises such as Google, Oracle, SWIFT, and many more. This is a unique opportunity to join one of the top companies developing cutting-edge blockchain technology while working closely together with a team of experienced senior executives. 

      About This Role

      You will work directly with the CEO and the leadership team to help shape the company's People team. You'll build a world-class culture in a remote work environment. We are growing rapidly and need a thoughtful and strategic human resources specialist who has past experience in recruiting, talent development, employee enrichment, benefits, operations, and other People & Culture disciplines. The best candidate for this position will be a person who is comfortable in a high-growth tech startup, is passionate about growing and development people, understands remote work/culture, and can help us scale our business. Working closely with business leaders across the company, your work will be instrumental in scaling each department, while developing and maintaining Chainlink's culture and values and ensuring we remain a people-first company.

      Responsibilities

      You will be responsible for delivering creative strategies and experiences that span a broad range of crucial People functions, such as recruiting, performance management, on-boarding, culture and values, leadership development, and team engagement.

      • Oversee and enhance company OKR processes for effective goal setting, tracking, and alignment

      • Develop strategies to create an effective and fair hiring process including job postings, interviews, recruiting, on-boarding, enrichment, and retention

      • Manage the entire recruiting process and act as a candidate / hiring manager advocate, ensuring that leaders are supported in building stable talent pipelines

      • Establish internal communications initiatives, such as newsletters and all-hands, to foster transparency, alignment, and information sharing

      • Refine our end-to-end approach to values, people development, and experience

      • Build rewards programs aligned with a culture of recognition, gratitude, wellness, and appreciation (including peer-to-peer)

      • Lead and iterate on performance review and promotion processes while supporting employees with career development and growth mindset

      • Oversee department and company-wide off-sites to bring together the distributed team from around the world

      • Resolve sensitive personnel matters with the utmost integrity, discretion, and thoughtfulness

      • Develop and enforce fair and thoughtful People policies that look out for the best interests of all team members

      • Respond to a wide variety of challenges that fall to the People team to resolve on a day-to-day basis

      Requirements

      Must Haves

      • Bachelor’s degree or above

      • 7+ years of work experience and 5+ years in a relevant People & Culture role

      • Experience as a full-cycle technical recruiter in a fast-paced environment (ideally within a start-up is a plus)

      • Excellent communicator with the ability to evangelize and champion our mission, vision, and values with candidates and employees alike

      • A go-getter who demonstrates strong consultative, relationship-building, influence, and self-management skills

      • High aptitude for EQ, inclusion, and interpersonal skills to build trust with teammates from all parts of the company and across remote offices

      • A proven track record of developing standards for hiring, fostering teamwork, spearheading operational processes, and quickly establishing credibility in working relationships

      • Ability to prioritize and work well in a fast-paced, rapidly growing tech environment

      • Demonstrated net positive contributor to company community and culture above and beyond job duties, especially for remote work environments

      • Proven organizational skills with attention to detail

      • Easily flexes between strategic and tactical/hands-on tasks as needed

      • Knowledge of compensation, benefits, rewards, and recognition tools and practices

      • Experience providing coaching and support, and development to new hires, employees, and leaders

      • Passion for building and scaling out a strong, collaborative remote culture that helps people reach their full potential

      • Clear commitment to employee wellness

      • Ability to travel domestically and globally for company offsites as needed

      Nice to have

      • Experience working with open source communities and teams

      • Confident and proficient in employment law and HR policy

      • Experience with delivering tech-enabled, efficient, inclusive solutions that define and execute new processes and strategies with clear frameworks for accountability

      • Interest in the blockchain space and its power to change the world for the better

      • This role is location-agnostic anywhere in the world, though we ask that you overlap some working hours with Eastern Standard Time (EST).

      Chainlink is an Equal Opportunity Employer.

    • 1 week ago

      Here at Crisp, we value the strength in teamwork, and strongly believe that it’s the key to Crisp’s success. By bringing together bright, motivated creators, wherever they live and work, we are leveraging humanity’s diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of business you’d like to be a part of.

      We are a socially conscious, distributed team. We give you the opportunity to solve challenges in the global food industry while living where you’re most comfortable and working in areas where you can help foster and grow the community that you are a part of.

      As one of the first members of the data science team at Crisp you have will have a unique opportunity to turn previously scattered and inconsistently structured data into immediately actionable food industry insights to reduce waste, increase freshness and much more.

      You have a proven track record of reading data and making solid conclusions. You know both the art and science of analytics - not only do you know how to find answers in the data, you also know which questions should be asked in the first place and what data can help us further bolster our conclusions. You love engaging with customers, learning about their challenges and then diving into the data to see how to solve them!

      Signs of a great candidate

      • Collaborative. You know that your team members’ perspectives will make your solutions better. Similarly, you use your strengths to help us grow together.

      • Customer focused. User experience trumps everything. You understand that a product will have little value if customers don't enjoy using it.

      • Disciplined and reliable. We are a distributed company and you enjoy the benefits of working distributed while consistently delivering what you have committed to. When you hit a snag, you communicate and reset expectations early.

      • Appreciative of honest feedback. You know that the best way to learn and grow is through constructive feedback delivered kindly, but without unnecessary ambiguity. You view feedback given to you as an opportunity to get better and strive to do the same for others.

      • Work smarter and harder. You often identify a problem, design a solution and bring it to a state of completion - with others, or even on your own. You are fluent with your toolchain and can deliver well-designed, well-tested production-ready features quickly. You find ways of eliminating or automating stuff that is uninteresting or wasteful, rather than complaining about them.

      • Analytical and practical mind. You strive for simple, precise solutions to complex problems. Complex solutions are only acceptable when absolutely needed. You strive for correct solutions, but know what actually matters and when to make compromises. You know when to ship and when to optimize.

      Crisp’s Data Science Tech Stack

      • Modern libraries and frameworks.  We use Python with Pandas and Numpy for data science in production.  We use technologies like Jupyter and R during EDA.

      • Diverse technologies and algorithms, solving real world problems.  At Crisp you’ll work with a wide range of technologies and algorithms on a daily basis, in a focused effort to solve large scale problems.

      • Continuous deployment. Code is never far from being deployed to production, because if it’s not in production, it’s not solving problems in the real world. Our branch time spans are short, and features under development are hidden behind feature flags.

      • Cloud first. As a services offering in the 21st century, the cloud isn’t the future, it’s the present. We’re fully invested in using the features offered by our cloud provider in order to minimize technical debt and maximize productivity.

      • Micro-services. Not for the sake of the buzz, but when they make sense. By adopting a modern, thoughtful services architecture we’re able to scale organizationally, reduce technical debt, and maintain a high, sustained velocity.

      • Start-up mode.  The team is still small, and the product is fresh.  You’ll be able to exert a large amount of influence, and contribute to decisions that will determine the future of the product and the team.

      We are building a team of developers with a breadth of combined experiences so that we can collaboratively build great products. There are no hard requirements on specific background, experience or geographical location. Instead we’re looking for individuals that are capable, reliable, and hoping to grow along with us. Do you have strengths you can share? If so, we’d love to hear from you!

    • Glance is building an intelligence layer for marketing technology. You will be joining a team of ambitious folks (ex MIT, Citrix, Adnuance) who have extensive experience founding an agency and running enterprise-level products. We believe in empowering marketers with the power of data science without them having to spend a fortune on this expertise.

      Glance is the marketing AI assistant that collates multi-channel marketing data and surfaces hidden insights, opportunities and course corrections all in simple language allowing you to act on the insights from Glance.

      If you’re the person who believes in leveraging AI/ML to democratize marketing, this is the right position for you. In this job you will:

      • Create an overall schema to accommodate the insights generation aspect, to marketing channels (such as Google Analytics)

      • Create AI models to organize data by paid and non-paid marketing channels

      • Convert rules-based insights to model generated insights

      • Incorporate causal models in campaigns and create remedial actions based on causes determined.

      • Identify anomalies in marketing data and drive to insights where applicable

      • Use data analysis skills and incorporate automatic insight creation from existing data

      About You:

      • Undergraduate/graduate degree in CS-related field OR significant professional experience

      • Professional machine learning experience with a solid understanding of statistical methods

      • We’d like a can-do attitude in the face of constraints and come up with creative solutions. Passion for learning, building, and moving fast.

      • Ability to understand the current platform and existing tech infrastructure to build ML and data layers in a modular fashion

      • Strong experience with high-level machine learning frameworks (Tensorflow, Caffe, Torch, etc.)

      • You are capable of quickly coding and prototyping data pipelines involving any combination of Python, Node, bash, and linux command-line tools

      • Comfortable with running and interpreting common statistical tests, and also with common data science techniques including dimensionality reduction and supervised and unsupervised learning

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