Find a Remote Startup Job

Last Call Media is looking for a Producer / Product Owner to join our team! 

The Role

Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 

Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 

What you’ll do:

• Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

• Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

• Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

• Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

• Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

• Expand relationships with existing customers

What you’ll bring:

• A proven track record of leading the delivery of digital products and services that delight customers.

• 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

• A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

  Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

• Experience and/or a desire to work remotely.

• The ability to travel for conferences, client visits, or workshops, ~10% travel.

• Ability to work efficiently, sometimes under tight deadlines

It’d be nice if you also had: 

• Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

• Familiarity with other popular web development technologies, third party applications and platforms.

• Experience or an interest in sharing your knowledge and experience at industry conferences 

• Familiarity with Atlassian tools, such as Jira and Confluence.

All of us at LCM pride ourselves on being:

• Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

• Highly communicative

• Able to work independently 

• Comfortable asking for help

• Experienced with communicating directly with clients

• Eager and motivated to learn new concepts

• A team player in a collaborative environment 

• A fast learner

Salary range: 

$60,000-90,000 USD

Application Process

Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

To apply visit: https://lastcallmedia.com/careers

This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

Do you live and breathe digital marketing, funnel optimization, and conversion? Are you passionate about building a world-class SaaS brand? Can you lead and inspire a team to help you get the job done?

Adalysis is an award winning suite of tools (SaaS) used by thousands of digital marketers from around the world to help them manage their Google Ads and Bing Ads campaigns. 

We are seeking a full time Marketing Manager with excellent analytical skills and a proven track record in PPC to lead our marketing efforts. As a high growth SaaS business we are seeking an exceptional candidate to drive campaign output across all digital channels. You will work directly with the founder to help us reach ambitious growth targets. 

Responsibilities:

• Devise a marketing strategy across all digital channels (SEO, PPC, Paid Social, Email, Display, Partnerships, PR)

• Management / execution and tracking of campaigns, focusing on ROI and conversion  

• Careful analysis of Analytics data and setting up funnels and event data 

• Oversee and manage website content 

• Ability to source, hire and manage new team members to support your efforts 

• Work with designers/developers/copywriters to improve our web presence 

• Manage split testing of landing pages to improve conversion

• Manage our content and social media accounts

• Comfortable on the phone and conferences when speaking to clients

Key Requirements:

• Full time dedicated person, working remotely in the UK or Western Europe (within 2 hours of GMT)

• Fluent in written and spoken English, excellent communicator, knows how to listen

• Knowledge of all digital channels: PPC, SEO, email, social, content, display

• PPC knowledge is particularly important with the ability to understand what our tool does and the problem it solves for our clients 

• Experience in SaaS tools is preferable

• Comfortable with a high level of initiative and a clear focus on delivering results

• Flexible, adaptable and organised

• Available on Skype / Slack (primary means of communication) during working hours

In return we offer:

• A better work life balance. Work from home in your own time and space.

• Flexible working hours

• £150 day on an independent contractor basis

• Take unpaid holidays as needed 

• The space to use your own initiative without being micromanaged 

• The opportunity to grow with the company and build your own team

• Access to tools, budget and resources to help you get the job done

We are an international company with headquarters in Silicon Valley in the U.S. and offices in Krakow and Amsterdam.

With double-digit growth, we would like to expand the Business Development team for U.S.  

We want people to join our team full-time. Mr. or Mrs. Right would meet the following expectations:

• ATTITUDE. Attitude is everything. You have the interpersonal skills to quickly connect and establish a relationship with potential customers.
• ENGLISH. Your English (written and spoken) is very good. Ideally, it’s ‘native’, but at least more than good enough to communicate with U.S. companies. Preferably you also live in U.S., so you’re in the same time zone as our clients.
• RESPONSIBILTY. This is a remote position and the rest of the Sales Team is working from Europe. That’s why you need to be able to manage your own work to achieve the objectives without someone looking over your shoulders.
• KNOWLEDGE OF ONLINE MARKETING. Basic knowledge of online marketing is a requirement – we will teach you the rest. Our prospects are seasoned online marketers and you need to understand their business and their problems. Any experience with Google or Facebook campaigns or marketplaces like Amazon or eBay would be a plus.
• SALES EXPERIENCE. We offer sales trainings and tools but we also except initiative from your side, so experience in sales can help you with that.

Any interest or experience in eCommerce or Online Marketing is helpful, but the main issue is: Do you have what it takes?

The Sales Development Representative is the first interface between prospects that have an interest in our software.

Your main responsibilities as a Sales Representatives will be:

• Demo of our services to interested potential customers
• Qualify sales leads based on specific lead qualification criteria definitions
• Keep track of all communications with customers and leads using our marketing automation software
• Manage our current client base to keep high customer satisfaction
• Build and manage lead development pipeline
• Build market and product knowledge to be able to handle our prospect’s questions
• Communicate with prospects and clients via LinkedIn

You will be communicating with prospects via email and on the phone.

There are many reasons why this job may be what you are looking for:

• Full responsibility and a lot a freedom
• Room to learn and to grow
• A competitive salary
• You will learn everything about Saas, eCommerce and of course data feeds
• Quarterly bonuses for good performance
• Join a market leader in online marketing software and share in the success of our growth

SALARY: Remuneration commensurate based upon experience

If you think you will like this job, please email your CV in English to [email protected] and attach following disclaimer:

“I hereby consent to my personal data being processed by Wordwatch Inc. for the purpose of considering my application for the vacancy advertised and for the future recruitment purposes”

Wonder is an on-demand research network where bright minds like you come to explore intriguing and intellectually stimulating topics.

With Wonder, you can earn while you learn. It's simple. Do research, get paid.

The research you'll do serves as the bedrock for strategies and initiatives by our clients, who include top-tier consulting firms, VCs, and international marketing agencies.

As a Wonder Analyst, you'll choose where and when you want to work, learn about new topics, and develop useful professional skills. Best of all, you'll get paid for each research request you complete! ($15/hour based on flat-fee project work)

Types of Research:
- What's the expected ROI on Ethereum mining, and what's the best way to get started?
- Please provide the psychographic profile of an author publishing their first book.
- Why would AOL or Verizon be interested in a strategic investment in the startup Rollout.io?
- What are 5 new trends in online food ordering?

The Perks
- Sharpen your analytical skills and build your resume
- Competitive pay on a flexible schedule
- Perform research for top global companies like: Proctor & Gamble, Bloomberg Beta, PWC, Omnicom Group and WPP.
- Join a network of like-minded people peers in an active global community of independent researchers

APPLICATION
To apply, please continue to our online application available here: https://askwonder.typeform.com/to/qunL2T?channel=h4t5FB012220

At Railroad19, Inc., we build custom solutions and provide our clients with top tier development services. We’re a specialized team of developers and architects, which means, we only bring an “A” team to the table. Our culture is built on hard work and a desire to be thought leaders in the industry, this is what sets Railroad19 apart.

Due to continuous growth, we are currently seeking a few Cloud-Native Java Developers that are fluent in both Java 8 and Spring Boot. In addition to contributing code and tangible deliverables, you will be expected to work as an advisor to help identify, educate, and foster best-in-class solutions. Creating these relationships requires strong communication skills and a passion for solving complex challenges.

When you join Railroad19 you are part of a company that values your work and gives you the tools you need to succeed, while offering you a work/life balance. We are headquartered in Saratoga Springs, New York, but we are a distributed team of remote developers across the US.

This is a full-time position with comprehensive benefits, vacation, 401k and more. Railroad19 provides competitive compensation with excellent benefits and a great corporate culture.

The role is remote - U.S. located, only full time (NO- contractors, Corp-to-Corp or 1099).
 
Core responsibilities:

• Understand our client's fast-moving business requirements


• Negotiate appropriate solutions with multiple stake-holders


• Write and maintain scalable enterprise quality software


• Build web applications using Spring Boot


• Build Microservices that connect to Oracle and NoSQL databases


• Build software components that integrate with a workflow engine and/or ESB to execute asynchronous business processes


• Manage the complete software development life cycle


• Writing functional and unit tests in order to maintain code quality


• Work with Jenkins to perform Continuous Integration


• Collaborate with other teams in order to deliver a high-performance application that contains little or no defects


• Identify new opportunities, tools, and services to enhance the custom software platform


• Support and troubleshoot issues (process & system), identify root cause, and proactively recommend sustainable corrective actions

Skills & Experience:

• Advanced Java development experience


• Hands-on experience with Java 8 (especially streaming collections and functional interfaces)


• Hands-on experience with NoSQL technologies is a plus


• Hands-on experience with Spring Boot, Spring Cloud, and Netflix OSS is a plus


• Hands-on experience with Oracle, MySQL, ETL


• Hands-on experience with AngularJS and/or similar JavaScript frameworks is a plus


• Demonstrates a willingness to learn new technologies and takes pride in delivering working software


• Excellent oral and written communication skills


• Experience participating on an agile team


• Is self-directed and can effectively contribute with little supervision


• Bachelor's or master's degree in computer science, computer engineering, or another technical discipline; or equivalent work experience

Working at Railroad19, Inc.:

• Competitive salaries


• Excellent Health Care, Dental and Vision benefits


• 3 weeks’ vacation, 401K match eligibility, work-life balance

 No Agencies***
This is a non-management position
This is a full-time position

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

The company:

We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We build highly scalable systems that process trillions of data points every day to provide real time alerts, visualizations, log aggregations, and application traces for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. 

The team:

The APM Team at Datadog provides mission critical application health and performance monitoring for customers of all sizes and industries. We’re taking a new approach to APM with distributed tracing and seamless integration with Datadog’s Infrastructure and Logs products.

The opportunity:

We are looking for an expert Ruby engineer experienced with Ruby language internals who can help push our tracing tools to the next level. Come and join us to build amazing open source software! 

You will:

• Write code that instruments thousands of Ruby applications around the world. 
• You’ll help drive our open source Ruby projects and engage with the community to find and address the most important challenges.
• Join a great team building software the right way 

Requirements:

• You’re a master Ruby programmer. You think in blocks, faced the GIL limitations many times and you know there is more to Ruby than Rails. You’ve written piles of clean, correct, well-tested, performant, idiomatic Ruby code.
• You are a great community ambassador and can drive hard technical conversations towards a good solution.
• You have solid experience with widely used frameworks and libraries like Rails, Sinatra, Grape, Sidekiq or ActiveRecord.
• You want to work in a fast, high growth startup environment.
• You have a BS/MS/PhD in a STEM field or equivalent experience.

Bonus points:

• You have experience with JRuby and how it works in the JVM.
• You’ve played with eventmachine.
• You have significant experience with Python, Go, Java, JavaScript or Ruby.
• You have have experience with code telemetry and introspection.

Carbon Relay is a world-class team focused on harnessing the power of machine learning to optimize Kubernetes. Our innovative platform allows organizations to boost application performance while keeping costs down. We recently completed a major fundraising round and are scaling up rapidly to turn our vision into reality. This position is perfect for someone who wants to get in on the ground floor at a startup that moves fast, tackles hard problems, and has fun!

We are looking for a Senior Software Engineer to build the next generation of Kubernetes optimization products. You will make our products scale efficiently and work closely with our machine learning team to bring products from R&D into production.

Responsibilities

• Designing and implementing features as part of a Kubernetes CRD

• Working alongside our machine learning team to create new products

• Required qualifications

• 3-5 years of software engineering experience

• Proficiency in Go

• Familiarity with Kubernetes and containerization

• Experience shipping and maintaining software products

Preferred qualifications

• Experience building components to extend Kubernetes (CRDs, controllers, scheduler extensions, etc)

Why join Carbon Relay:

• Competitive salary plus equity

• Health, dental, vision and life insurance

• Unlimited vacation policy (and we do really take vacations)

• Ability to work remotely

• Snacks, lunches and all the typical benefits you would expect from a well-funded, fun startup!

• Build and improve on our intrusion detection monitoring to help us get deeper and more actionable threat insight.

• Improve our security posture across our products, AWS infrastructure, and Kubernetes.

• Make recommendations on security best practices and be on the lookout for things we should be doing better.

• Remediate known vulnerabilities using tools like Twistlock, GitHub, and various AWS security services.

• Work with your team to implement changes for compliance purposes (SOC 2, FedRAMP, ISO 27001).

• Contribute to building a healthy culture of shared security responsibility across engineering and the larger organization.

• You have a growth mindset and a deep passion for continuous learning. 

• You’ve built or overseen IDS and/or DLP implementation at a previous job and can make informed recommendations to our team based on our needs.

• You have a solid understanding of the AWS security tool landscape and have the know-how to use these tools to address security needs.

• You’re a doer. You’re in your element when writing code or building systems to deal with security concerns.

• You’re proficient in one or more programming or scripting languages. We use Bash, Ruby, Go, and JavaScript heavily at Articulate. 

• You’re skilled in the art of troubleshooting systems. You can grasp both the problem at hand and the historical context of it. You also make smart decisions about how to move forward on a problem and make the system better and more reliable for your team. 

NS8 is a fraud prevention hub with industry-leading time to value that empowers eCommerce merchants to reduce their total cost of fraud through data orchestration and early-stage detection tools that filter out malicious activity before it starts.

Why Join Us?

• We're blowing up and need talented engineers and leaders to keep up with our explosive business growth.


• We've got funding and our revenue is killing it too. Our numbers are outperforming the projections in our last pitch deck - and we all know how lofty those can be.


• Our CEO is a developer of over 20 years and has additional founder and CEO experience with fast paced startups, so he gets the engineering side and the business under commits so development can over deliver.


• Our CTO has decades of technical expertise, running large development organizations with resources in every corner of the globe, deploying products that generate hundreds of millions of dollars annually across diverse and highly regulated markets.


• Our CSA has over 20 years development experience with both Fortune 20 companies and founding many startups in the platform space, including several large exits.

Our Engineers:

• Excel in a flat hierarchy and spend almost 100% of their time writing code.


• Love working in our agile, continuous integration and deployment environment.


• Conceive, design, develop, deploy and operate the code they write.


• Deploy maintainable, instrumented, predictable and reliable distributed systems on a steady cadence.


• Write tooling for automation, diagnostics, debugging.


• Participate in on-call rotation for their services.


• Build with a security mindset and are up to date on industry best practices.


• Design from the start with multi-tenancy and high availability as requirements.


• Have developed their remote engineering muscles and are highly engaged via Slack.

Our Stack:

• TypeScript, React, Node.js


• AWS technologies


• Kubernetes
  
  
  
  • Concourse + Helm3 for CI/CD
  
  
  • Prometheus
  
  
  • Grafana


• Kafka


• ProtoBuf3


• Mongo


• MySQL

Your Role:

The Director of Cloud Infrastructure is an experienced infrastructure technologist and leader who is passionate about DevOps: leading, mentoring, and scaling teams responsible for NS8’s software development delivery pipeline, cloud infrastructure, and production services.

Responsibilities:

• As Director of Cloud Infrastructure, you will collaborate with the CTO, Chief Architect and entire Engineering organization to roll out and maintain DevOps best practices to enable rapid software development through a robust and secure infrastructure.


• Manage a plan for how to move towards best practice, and communicate progress to relevant stakeholders


• The Director of Cloud Infrastructure is responsible for NS8’s development, test, and production infrastructures.


• Support the engineering teams with infrastructure and tools to automatically build, deploy and run applications maximizing the use of automation and observability


• The ideal candidate will have considerable knowledge of cloud computing and AWS with experience building environments that meet high availability, scalability, and reliability criteria.


• Experience with continuous integration, continuous delivery and continuous deployment.


• Experience with container architecture and container orchestration tools (Kubernetes)


• Experience managing and maintaining Kafka


• Experience deploying, managing and monitoring production services, as well as the supporting infrastructure such as CI/CD pipelines and container orchestration (Concourse, Istio)


• Responsible for configuration, management and orchestrating response using alerting tools such as New Relic, Honeycomb and PagerDuty. Streamline incident management and escalation process to provide 24/7 support for production services


• Managing technical people and engineering leads, including performance management, career management, and conflict resolution


• An ability to build teams while keeping engineers and leads engaged

Qualifications:

• Bachelor’s or Master’s degree in Computer Science or similar.


• 5+ years developing software in a professional environment


• 5+ year in DevOps

Our Benefits:

• Work from home or on-site in Las Vegas


• Competitive salaries


• Equity


• Medical


• Dental


• Vision


• FSA


• Fully stocked kitchen for on-site employees

Our Culture:

• Vibrant is an understatement, company events are always first class and exciting – axe-throwing, luchador wrestling, fancy dinners, charity events, game shows.


• Value diversity, transparency, and encourage everyone to be their authentic self.


• Supportive, learning culture; where engineers are encouraged to present Lunch and Learns on any topics they are passionate about.

Physical Demands:

While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch. - The employee is occasionally required to move around the office.

NS8 Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Flyt is a technology platform designed to connect the world’s top food delivery companies with the world’s largest restaurant brands. If you have ordered food on your phone you have touched our technology.

Today, we’re a global company, with our technology being deployed across Europe, North America and Australia, and with team members in six countries. Yet we’re still human-scale: everyone can get to know everyone, and we are structured to ensure every team has a strong sense of community and autonomy on how to hit their goals.

Flyt is organised in small, cross-functional, autonomous teams we call squads. Each one of our squads owns an area of the product end-to-end and is responsible for meeting a business goal. Same principles as the Spotify model, but customised to what works for us.

We are on the lookout for a developer to work remotely with our North America team.

Experience in either Go, Node or PHP would be massively beneficial and you must love being autonomous in a small team.

Requirements

• To build new features in our two core languages Go and Node
• To work within our Microservices architecture and deliver highly level readable and maintainable code
• To work with the world's largest delivery companies and to innovate in this exciting space
• To make key architectural decisions and to help move our platform forwards

You’ll love working here if:

• You can’t wait to roll up your sleeves and build a great product with a dedicated team
• You love having a goal, and having the autonomy to decide the best way to go for it
• You obsess over personal growth. Feedback, Coaching, Learning, Teaching.
• You like to communicate transparently (all our #slack channels are public!), and are willing to listen to your peers, earn trust and show up curious

Benefits

• A competitive salary
• Flexibility to truly work remotely
• Access to coaches on leadership, product, tech and sales
• Top spec Macbook Pro to enable you to do your job well
• The training budget you need to help you level-up
• A quarterly $$$ bonus pool
• 25 days holiday pa
• Quarterly meets at different locations around the world where we all get together, plan for the next quarter and have some fun!
• The opportunity to work in a fast-growing company with global expansion plans and operations spanning Europe, North America and Australia.

• Work on high impact projects that improve data availability and quality, and provide reliable access to data for the rest of the business.

• Drive the evolution of Medium's data platform to support near real-time data processing and new event sources, and to scale with our fast-growing business.

• Help define the team strategy and technical direction, advocate for best practices, investigate new technologies, and mentor other engineers.

• Design, architect, and support new and existing ETL pipelines, and recommend improvements and modifications.

• Be responsible for ingesting data into our data warehouse and providing frameworks and services for operating on that data including the use of Spark.

• Analyze, debug and maintain critical data pipelines.

• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Spark and AWS technologies.

• You have 7+ years of software engineering experience.

• You have 3+ years of experience writing and optimizing complex SQL and ETL processes, preferably in connection with Hadoop or Spark.

• You have outstanding coding and design skills, particularly in Java/Scala and Python.

• You have helped define the architecture, tooling, and strategy for a large-scale data processing system.

• You have hands-on experience with AWS and services like EC2, SQS, SNS, RDS, Cache etc or equivalent technologies.

• You have a BS in Computer Science / Software Engineering or equivalent experience.

• You have knowledge of Apache Spark, Spark streaming, Kafka, Scala, Python, and similar technology stacks.

• You have a strong understanding & usage of algorithms and data structures.

• Snowflake knowledge and experience

• Looker knowledge and experience

• Dimensional modeling skills

Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antartica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply or drop us a line, we’d love to talk to you!

What you will be doing

We are looking for a motivated and professional DevOps Engineer to help us maintain the best performing hosting architecture on the market.

You will be instrumental in making sure our architecture is always on the bleeding edge of technology remaining stable and high performing at all times. This involves:

• Optimizing server provisioning
• Fine tuning our servers on a system level and on application (WordPress) level
• Ensuring high scalability as the number of created VMs increases on our network
• Overseeing and ensuring smooth running and completion of server-wide updates
• Ensuring optimal software communication between our server architecture and our hosting platform (MyKinsta)
• Acting as an escalation point for our SysOps team if a bug or issue proves to be particularly difficult
• Creating tools to prevent or mitigate instances of high load, ensure security and stability throughout the system

Requirements

• 4-year undergraduate / Bachelor's degree in computer engineering or computer science

• 5 years of experience working with Ubuntu
• 3 years of experience writing Bash, Python and Ansible scripts
• 3 years of experience with the standard WordPress stack (PHP, MySQL, WordPress)
• Experience with WP-CLI
• Experience with Nginx
• LUA scripting knowledge
• Excellent general understanding of Linux, cloud networking and server management
• Deep knowledge of Google Cloud based server architecture
• Strong experience automating against firewalls and network infrastructure (iptables)
• Experience working with ELK stack
• Technical awareness and ability to quickly understand new technologies

Bonus Skills

• Deep knowledge of LXC
• Experience working with ZFS
• Database query optimization
• Having worked in JIRA
• Good understanding of APIs and web service

Benefits

• We offer a relaxed working environment where everyone can work in peace
• We do not have any investors and we do not work directly with clients. This means we rarely have any deadlines and have the luxury of thinking features through and implementing them correctly instead of quickly
• Everyone has a voice in the development process
• We have an amazing design (UI and UX) team so development receives fully researched and designed tasks
• We work with only the newest and best technology

If you want to learn more about Kinsta and what it's like to work for our team, head to our website, Kinsta.com, and look for the About Us link in the footer.

Theorem is a team of experts who set sound principles and best practices into action. Our team solves complex problems and builds amazing things for some of the largest global household names. We work with team members around the world and have offices in LA and New York. While this is a remote first role, initially, the position will require at least bi-monthly travel to the UK. Candidates closer to major travel airport hubs will be given priority.  You must be authorized to work in the United States.
As Software Solutions Architect, you are a polyglot engineer with a hunger for learning new languages and tools. You see yourself as a maker and you are interested in all steps of the process, from understanding the challenge, to designing, developing and deploying.
As a consulting Software Solutions Architect, you are always happy to be learning, choosing the right tool for the job but also becoming the foremost domain expert about our client’s business. You should always be able to answer the question: What have I learned this week?

Responsibilities and Duties

In this role, you will participate in the full life cycle of application development for our clients with duties including but not limited to:

• Assist the sales team with uncovering and understanding technical requirements and producing estimates and risk assessments for new projects.
• Become the domain expert for our clients’ business and gain a deep knowledge of their infrastructure and internal systems.
• Research technologies and assess their fit for the challenge at hand.
• Educate and train clients and stakeholders about the benefits of our approach to software and solutions development.
• Assist the engineering team on product delivery by writing code and reviewing pull requests.
• Collaborate with the team to create a successful project hand-off plan

Qualifications and Skills

• 10+ years of experience in software engineering.
• Over 5+ years of experience directly consulting with clients.
• Eager to learn new languages and technologies.
• Proficient and experienced with at least 3 programming languages; JavaScript, Ruby, Elixir, Go, C# and Python are all a plus.
• Strong experience designing and delivering features on both server and client sides of the development stack.
• Demonstrated experience researching new tools, acquiring new skills, and implementing your new knowledge on the fly with confidence and accuracy
• Experience with AWS, GCP, or Azure is nice to have.
• Experience working with Chef, Ansible, and other provisioning technologies is a plus.
• BS of Computer Science or similar academic background is a plus.
• Excellent skills in spoken and written English language.
• Possess a strong and reliable internet connection.

Company overview

Ceros is an experiential content platform that empowers the creation of bespoke, immersive digital content without code. We’re passionate about helping companies transform their static digital content into engaging experiences. From custom interactive microcontent, to immersive event microsites, you can build it with Ceros. Publish and update live content instantly, and embed it into your site instantly. Join us in ending the endless creation of static content and be part of the movement towards meaningful content experiences.

Our customers include some of the world’s leading brands, such as Mashable, GE, Red Bull, United Airlines, and IBM.

We are well-funded and venture-backed by prominent investors including Grotech Ventures, Greycroft, and Starvest Partners.

About the Product

Ceros provides multiple products and the Devops team supports them all.

The core Ceros (https://ceros.com) product is comprised of multiple single-page applications (Admin, Studio, and Player) written in Javascript using libraries like jQuery, Require, and Backbone.  It is supported by a REST backend built in PHP. The Ceros Studio is built around the HTML5 Canvas element.

We’re in the midst of migrating both the frontend and backend to Typescript.

The infrastructure uses Docker, Jenkins, and Cloudformation. We use a myriad of AWS offerings. We also use Okta for authentication and Fastly as a CDN.  We’re eying a migration to Terraform and Kubernetes.

The DevOps team also supports Markup (https://markup.io), which is built in React and Typescript on the frontend and Typescript on the backend.  Its infrastructure uses Terraform and Kubernetes on AWS.

About the Team

As part of the Ceros product team, you’ll be working with a cross-functional group of the most talented people you’ve ever worked with. We hire only passionate and creative people with a proven and unquestionable ability to execute, and every member of the team is equally responsible for moving the product forward.

We have a dynamic company culture that collaborates daily. We care deeply about the user experience, and we debate passionately about our ideas. When you work at Ceros, you check your ego at the door, and you aren’t afraid to be honest, especially to yourself. We take our jobs seriously but ourselves not so much.

The DevOps team is the primary caretaker of the infrastructure, responsible for owning the infrastructure roadmap and pushing it forward.  We’re constantly looking to improve the infrastructure to make it more stable, scalable, available, more easily deployed, and easier to work with.  

We follow DevOps principles, which means we view ourselves as the deep knowledge and support for all the developers when they need to write infrastructure code for their stories and fight the tendency to silo on a daily basis.  We each attend one of the other development team’s standups as a liaison and we keep the door to the #devops slack wide open for anyone who has questions. We review the other team’s infrastructure code to make sure it’s in line with where we want to go.  And we work to build better tooling around development processes to support the other teams in their work to push the product forward.

About the Job

As a DevOps focused engineer, your typical day-to-day involves:

• Evaluating, testing and building new infrastructure tools and technology


• Writing detailed planning documents on stories so your teammates can assess the proposed approaches to a story, offer suggestions of approaches missed, and we can all agree on where to go from there


• Writing maintainable code (probably goes without saying)


• Carrying out and being on the receiving end of intense code review sessions from your peers who hold your work (and their own) to the highest of standards


• Helping the full stack development teams write infrastructure code, and reviewing said code


• Writing clear documentation around infrastructure code and development tooling so that it’s easy to understand, use, and modify


• Working closely with the rest of the team to deploy new releases and data migrations without hiccups 


• And finally, ensuring the availability of the Ceros platform

What we’re looking for:

• Experience with CI/CD pipelines, configuration management, infrastructure orchestration, containerization, linux administration... you know, DevOps.  


• In particular, several years of experience with Terraform and Kubernetes. 


• An eagerness to write well documented, clear code.  You understand that infrastructure code is still code and the principles of documentation and organization that apply to every other kind of code, still apply here.


• The wisdom of experience.  You understand that principles and design patterns are important guidelines, but not hard and fast rules.  You know when to apply a pattern and when not to, when to hold fast to a certain principle, and when to let it go.  You understand that sometimes we can’t let the perfect be the enemy of the good and we’ll have to take on tech debt, but when we do, it should be with consideration and intention (and should be documented).


• An eagerness to learn.  We’re looking for engineers who are able and eager to keep up with the pace of our rapidly evolving field.  

Key things to know

• This is a remote role


• We want you to start ASAP


• This is a full-time position


• Unlimited vacation days


• Competitive salary


• Stock options


• Premium health insurance

Working completely from home, you’ll be communicating often through chat rooms, email, and video conferencing. We offer flexible working hours and an extremely flexible vacation policy. And we provide excellent gear (15” Macbook Pro, iPad, external monitor, etc.). 

Next Steps

If you’re interested in being part of the Ceros team, please send your resume and a cover letter to us. We’re a company of passionate, honest, and sometimes silly people, so don’t be afraid to express yourself.

Carbon Relay is a world-class team focused on harnessing the power of machine learning to optimize Kubernetes. Our innovative platform allows organizations to boost application performance while keeping costs down. We recently completed a major fundraising round and are scaling up rapidly to turn our vision into reality. This position is perfect for someone who wants to get in on the ground floor at a startup that moves fast, tackles hard problems, and has fun!

We are looking for a Lead Software Engineer to spearhead the development of our backend applications. You will bridge the gap between the machine learning and Kubernetes teams to ensure that our products delight customers and scale efficiently.

Responsibilities

• Developing our internal APIs and backend


• Designing and implementing SaaS-based microservices


• Collaborating with our infrastructure, machine learning and Kubernetes teams

Required qualifications

• 10 + years experience in software engineering


• Proficiency in Python


• Experience shipping and maintaining software products

Preferred qualifications

• Experience with JavaScript


• Experience with GCP/GKE


• Familiarity with Kubernetes and containerization

Why join Carbon Relay

• Competitive salary


• Health, dental, vision and life insurance


• Unlimited vacation policy (and we do really take vacations)


• Ability to work remotely


• Snacks, lunches and all the typical benefits you would expect from a well-funded, fun startup!

When someone installs Density in a location, they get access to real time, accurate people count. The experience is magical to a customer, but the process involved in accomplishing it is complex. Density has counted 13 million humans, and that number is growing exponentially. We are seeking a talented backend engineer to help architect a suite of web-based products to transform that data into insight.

The software systems that support Density are foundational: our customer facing APIs and applications, the systems that manage and orchestrate our fleet of devices, and the internal tools that keep our organization running smoothly. We put a high value on the infrastructure that supports our systems, and love approaching problems through research, prototyping, and experimentation. We are not afraid to embrace new technologies, but are mindful in what we choose.  

As an organization, we understand the importance of design, focusing on fundamental problems, and decentralizing decision making. As an engineering team, we design, build, and test with simplicity and scalability in mind. As individuals, we take ownership in our work and decisions. We’re looking for someone with a deep understanding of the web who shares these ideals.

This position reports to Density's Director of Software Engineering.

What you'll work on

• Lead backend development on internal and customer facing projects, utilizing Python and Django
• Build APIs and data delivery mechanisms for applications such as web dashboards, alerting & health systems, mobile applications, and third party integrations
• Monitor, understand inefficiencies, and improve the data pipeline
• React to customer needs and feedback through tight-looped, iterative development
• Contribute to open source initiatives
• Document and teach best practices across our stack

What we're looking for

• 5+ years industry experience building and scaling web applications and APIs
• Deep experience with Python and Django
• Experience building data-centric applications, including analytics pipelines, report generation systems, and alerting & health systems
• An understanding and appreciation for application performance monitoring and profiling tools
• A desire to define, document, and teach web engineering standards
• Strong writing skills, with experience crafting clear and concise documentation
• A motivation for constant learning

Icing on the cake

• Experience with statistical analysis and trend data modeling
• Experience with building applications using ES6, React, and Redux
• A deep appreciation for design
• A strange obsession with counting people (or what you can do with the resultant data)

While we have offices in Syracuse (NY), San Francisco, and NYC, we embrace and have built a culture around remote work.

Our homes are our most valuable asset and also the most difficult to buy and sell. Knock is on a mission to make trading in your house as simple and certain as trading in your car. Started by founding team members of Trulia.com (NYSE: TRLA, acquired by Zillow for $3.5B), Knock is an online home trade-in platform that uses data science to price homes accurately, sell them quickly and guide the customer every step of the way. We share the same top-tier investors as iconic brands like Netflix, Tivo, Match, HomeAway and Houzz.

We’re seeking a Senior Machine Learning Engineer to join us in building our predictive models and our data science team. You will get to work with some of the most interesting data sets and have the freedom and responsibility to help shape our core products from initial data exploration to production models. You will design and implement the foundation of our predictive models and work closely with other team members to test the accuracy in local markets.

At Knock, we have fun, we move fast, we support and celebrate our fellow teammates, and we live by our POPSICLE values.

As a Sr. Machine Learning Engineer you will: 

• Design and develop models that produce insights from residential real estate data.
• Develop, train, test, deploy and iterate on modeling approaches and methodologies.
• Evaluate, improve and iterate on the performance of existing ML models.
• Explore and recommend new data to improve model outputs.
• Apply and integrate model predictions to our new and existing products.
• Communicate model outcomes to the broader team.

We’re looking for Knockstars who have: 

• Must be U.S. based.
• MS or higher in Computer Science, Statistics, Mathematics or equivalent.
• Experience applying existing or novel methodologies to improve existing machine learning models.
• Minimum of 3 years of software development experience including coding, testing, troubleshooting, and deployment.
• Minimum of 2 years experience with building production end-to-end machine learning models at scale.
• Strong knowledge of machine learning frameworks.
• Python programming proficiency.
• SQL, MySQL or Postgres experience.
• Strong desire to contribute to a rapidly growing startup and being comfortable with learning new tools and technologies.

Bonus points for knowledge of:

• Real estate markets, MLS assessor/tax and parcel data.

What we can offer you:

• An amazing opportunity to be an integral part of building the next multi-billion dollar consumer brand around the single largest purchase of our lives.
• Talented, passionate and mission-driven peers disrupting the status quo.
• Competitive cash, full medical, dental, vision benefits, 401k, flexible work schedule, unlimited vacation (2 weeks mandatory) and sick time.
• Flexibility to live and work anywhere within the United States. As we are a distributed company and engineering team, we are open to any U.S. location for this role.
• This is a 100% remote, full-time career at Knock.

We have offices in New York, San Francisco, Atlanta, Charlotte, Raleigh, Dallas-Fort Worth, Phoenix, and Denver with more on the way. In fact, we are proud to be a distributed company with employees in 21 different states. This is an amazing opportunity to be an integral part of building a multi-billion dollar consumer brand in an industry that is long overdue for a new way of doing things. You will be working with a passionate, mission-driven team that is disrupting the status quo.

Knock is an Equal Opportunity Employer.

Please no recruitment firm or agency inquiries, you will not receive a reply from us.

Job description

We have active software projects and looking for 2 Senior-Level Python Developers to help us deliver a successful product. 

About Us

We're a US-based software agency, with an excellent reputation on Upwork, that solves our clients' toughest challenges by providing unmatched services in custom software development, consulting and support. We partner with medium to large businesses, including Fortune 500 companies, to deliver transformational outcomes for a demanding new digital world. 

Who We Are Looking For (Senior Django Developer)

If you're a python developer who loves to stay focused on coding without worrying about collecting requirements, dealing with clients directly, and working with a professional, organized team...get in touch! We seek a long-term partnership with someone who can work well with a distributed team, has great work ethic, open communication, and isn't afraid to contribute input if they see a better way to do things. And we'll do our part by providing you with exciting, challenging applications. 

What We Provide You With

We help and support you by providing the following for any project you work on:

• Documentation

• Full Requirements

• Wireframes

• Front-End Team

• Back-End Lead

Tools We Use

• Atlassian (Jira, Bitbucket & Confluence)

• Slack

• AWS

Interview Process

• Upon acceptance of your proposal, we will follow-up to schedule a technical interview. The process would be the following:

• Video Chat using Zoom (we will send an invitation link)

• Brief Interview Questions

• Screen share so you can walk us through recent projects and your development processes

• Last, we will follow-up by sending a quick online coding test.

If you feel this would be a great opportunity for you, please take the time to write us a thoughtful reply. Please put the words "serious applicant" at the beginning of your reply, so we know you read this entire job post thoroughly. 

We ask that you only contact us through Upwork and not outside applications such as email or Linkedin. 

Thank you and looking forward to hearing from you!

About Pluralsight Flow, powered by GitPrime 

GitPrime is now a Pluralsight company, an entire functional department of our new parent company. We are pioneering data-driven engineering. We report on the work patterns and the people-side of software development so engineering leaders can advocate for resources and demonstrate that they're driving business value based on objective data. We have strong product-market fit with hundreds of happy customers and we are growing rapidly.  

Working at Pluralsight 

Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology learning platform organizations and individuals in 150+ countries count on to innovate faster and create progress for the world.  

At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do everyday, we empower the people who power our world.  

And we don’t let fear, egos or drama distract us from our mission. We’re adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission, we are one.  

The Opportunity  

As a DevOps Engineer at Pluralsight, you will partner with the DevOps Manager to curate Developer self-service tools and systems to empower our continuous deployment environment. You will keep Pluralsight’s finger on the pulse of the DevOps community by continually researching, testing, and developing solutions to better enable our Software Engineers through automation and self-service. As an embedded member of remote development teams, you will be the subject matter expert on how and when to utilize the tools built and deployed by DevOps, as well as an influential partner in delivering incredible end user experiences.Pluralsight is a leader in the tech education space, and as such, our engineers are a driving force in developing and promoting industry best practices while continually synthesizing new ideas. You will help set the bar for DevOps teams across the industry while building a product that creates the innovators of tomorrow through technical education.

Who you are: 

• You are an experienced DevOps professional that enjoys being in the middle of the development lifecycle
• You love exploring new technologies and keeping your own technical skills sharp while exhibiting responsibility and caution
• You have a passion for innovation, learning, and excellence
• You elevate the technical abilities of those around you
• You are an amazing communicator and effective influencer within the remote teams you are on
• You have a track record of being analytical, methodical, and quality-driven

What you’ll own: 

As a DevOps Engineer with a knack for automation, troubleshooting, and problem-solving, you will be responsible for monitoring our environments, servers, and applications for health, performance, and security. You will work with our talented team of Software Engineers to decide how to best create meaningful outcomes for our end users.

Infrastructure:

• Develop a flexible infrastructure to promote Developer self-service, while promoting continuity across our overall environment.
• Development of tools and systems to support Developer self-service
• Continuous environment monitoring for application health, performance, and security
• Maintaining a pulse on emerging technologies and discovering hidden opportunities in our environment
• Use technical expertise and experience to evaluate industry technologies and assess practice relevance
• Collaborate with Software Developers to research and address technical needs and to roadmap and develop new solutions
• Maintain and improve standards of Operational Excellence
• Ensure redundancy and resilience of infrastructure and services
• Reliability and Performance
• Championing of continual improvement in the areas of reliability and performance
• Help design and implement secure environments and servers
• Forecast and assess reliability risks
• Ensure all infrastructure is configuration managed
• Development Support
• Support DevOps Manager
• Collaborate with the Ops and DevOps teams, as well as Security, IT, and Software Engineers

Experience you’ll need: 

• A successful candidate will be well experienced in key areas such as AWS, Saltstack, and Terraform (or similar)
• Experience with Kubernetes and containerization to be able to support existing teams
• Ability to quickly analyze and comprehend new or unfamiliar technologies or ideas
• Track record of progressive DevOps engineering experience including the following:
• Strong systems administration skills in both Linux
• Experience in automation and the development of automation tools
• Strong background in continuous integration and deployment methodologies/pipelines
• Strong administration of HAproxy, RabbitMQ, Redis
• Strong knowledge of network security and performance
• Knowledge of compliance frameworks (PCI, SOX, SOC 2, ISO 27001)
• Powershell, Bash, and Python scripting
• Database administration background in Postgres or similar
• Experience with Kafka a plus
• Strong understanding of DevOps mentality and tools

Technologies and tools you’ll use and interact with here:

• Linux - Ubuntu LTS, RHEL, CentOS 7, Fedora Core
• Tools - Github, New Relic, TeamCity, Octopus Deploy, Saltstack, OpsGenie, ELK, Terraform
• Services - Haproxy, Nginx, IIS, RabbitMQ, Kafka, Zookeeper
• AWS - EC2, RDS, ECS, VPC, Route53, ELB, ALB, Lambda, Elasticache, Cloudfront, Service Catalog, Cloudwatch, CloudFormation, IAM, Certificate Manager, Directory Service, WAF & Shield, SQS, SNS
• Data Stores - Cassandra, Postgres, MySQL, MSSQL, Redis, BigQuery, Hadoop, Elasticsearch
• Other - Cloudflare, Salesforce.com, wpengine.com, Zuora, Adobe AEM, Adobe Search and Promote
• Languages in use here that you may help support: Python, Node.js, Ruby, Java

Be Yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Overview:

Work with one of GrammaTech's Research team on advanced software development in a large Common Lisp codebase. Build new components and extend existing tooling to meet project needs. Implement both exploratory research prototypes and high-quality library components and products. Significant experience contributing to large projects, developing software, focus on Common Lisp.

LOCATION: Ithaca, NY or Remote, USA Only

Responsibilities:

• Develop applications software from requirements


• Use of various commercially available tools and SDLC approaches


• Effectively communicate up to Project Leaders and across all peers

Qualifications:

Required

• BS in Computer Science or equivalent
• 5+ years post-degree experience working in structured systems and/or software development teams, Common Lisp
• Experience working development activities on large code bases (>10 KLOC) as well as developing software from scratch
• Familiar with common software architectures, design patterns, and software development life cycle practices

Preferred

• Binary Analysis, Source Code Analysis
• Compiler design, compiler front-end integration, parsers
• Static and/or Dynamic Analysis
• Reverse-engineering
• Malware-analysis techniques
• Knowledge of machine code, especially ARM, x86 or x86-64
• Dynamic analysis, program instrumentation, and profiling
• System-administration experience, especially related to security

As a Senior Security Engineer on the SRE Team at Skillshare, you’ll play a key role in helping us continuously improve our security programs to ensure the best experience for our users through the safety of our technology and data. 

This role spans strategic work of putting in place forward-looking initiatives as well as responding to external threats on an ongoing basis, which means the opportunity for impact across the board.  We’re scaling quickly and are excited to bring someone onboard who can help us proactively tackle challenges – both in the day-to-day operations and anticipated future ones. 

You’ll collaborate with the other members of the SRE team as well as the product development teams to plan and implement various security initiatives. We’ll look to your strategic expertise, reliable execution, and sound judgment to improve and maintain our security infrastructure, along with creating and improving processes for maintaining a secure product and environment.

You’ll be joining a team that’s passionate about technology, and helping pave the way for building products together that we’re proud of. We’re excited to meet you.

What you'll do:

• Improve, monitor and maintain our information security.


• Execute security initiatives related to infrastructure, product, and data.


• Make strategic recommendations and improvements to our security.


• Work with application developers to improve the security of various product features.


• Proactively prep and train developers and raise the security awareness of everyone in the organization.


• Quickly and proactively respond to incoming security threats.


• Continually assess, address and report on the levels of threat and preparedness.

Why we're excited about you:

• 7+ years of experience building, supporting and securing cloud-based web infrastructure with AWS.


• Knowledge of best security practices for building web applications.


• Experience with security monitoring tools.


• Experience in compliance with industry standards such as PCI, OWASP, NIST, GDPR etc.


• Experience with Single Sign-on (SSO) for internal systems.


• Understanding of and ability to deal with and prevent typical security threats and risks.


• Deep understanding of web application infrastructure.


• Working knowledge of software engineering.


• Strong communication skills – you’re a natural collaborator and can report out to stakeholders of all levels.


• Tech stack knowledge: Docker (Kubernetes experience is a plus), Linux, DataDog, AWS security products, MySQL.

Why you're excited about us:

• Impact: you’ll play a key role in shaping the direction of a comprehensive security approach long-term.


• Growth: Our team is small, so you’ll have room to wear a lot of hats and take on more responsibility over time. 


• Our mission: We are building a learning ecosystem for the new economy and changing millions of lives for the better.


• Our team: We have a passionate, smart team that is a lot of fun to work with.


• Your life: We take pride in our flexibility. Working remotely is part of how we need to work these days. You’re a professional, and we trust you to do what you need to do.

About Us:

Our mission is to help people become happier, healthier, and more resilient in the face of life’s challenges. The science suggests these are skills -- ones that meditation makes us better at.

At its core, meditation is a simple, secular, scientifically validated exercise for your mind. Like running in the 70’s, or yoga in the 90’s, meditation is now poised to become the next big public health revolution. Join the team that’s accelerating this revolution. Ten Percent Happier touches millions of lives with award winning apps, books and a podcast, is backed by extraordinary investors, co-founded by #1 New York Times Bestselling author Dan Harris of ABC News, and guided by the world’s most respected meditation teachers & scientists.

The Role:

As a full-time, remote senior customer support representative, you will have the chance to deliver exceptional support to Ten Percent Happier customers, creating another positive touchpoint with the Ten Percent Happier brand. You’ll work closely with the Support Manager and other team members to ensure the Support team is providing effective and timely responses to customer requests and enabling our users to successfully navigate through their Ten Percent Happier experience. As part of a close-knit team in a fast-paced and fun startup, you’ll play a key role in keeping our current customers happy and meeting the demands of potential and future customers as we move into our next phase of growth. In this role you’ll help shape our company’s best in class culture of support, marrying technical and problem-solving expertise with skillful diplomacy and genuine care for our customers. If you want to master your craft and work with one of the best teams on the planet, while improving the lives of countless people around the world, this might just be your dream job.

Responsibilities include:

• Provide front-line customer support for our community via email and other channels.

• Handle customer requests and questions with a thoughtful, friendly and empathetic tone.

• Communicate clearly in writing to people with a wide range of technical understanding.

• Maintain comprehensive knowledge of Ten Percent Happier products, especially the Ten Percent Happier mobile app, to support customers in navigating our products and to identify and escalate bugs, issues and user pain points appropriately.

• Master a wide variety of technical issues and software interfaces to quickly diagnose and resolve a range of customer support needs.

• Work collaboratively with the larger Support team, as well as the other teams at the company, to plan for and execute on key company initiatives.

• Help create and maintain internal and customer-facing documentation.

• Show composure, resilience, and flexibility as customer needs evolve and case volume changes.

• Above all, be able to represent Ten Percent Happier to our customers through unflappable diplomacy and empathetic communication.

Ideal Experience & Characteristics:

• 2-5 years of previous professional experience in a customer service/support environment that involved technical knowledge, well-crafted written communication, and close collaboration with a team.

• Passionate about creating an amazing customer experience.

• A sense of urgency and a satisfaction from going above and beyond to provide solutions.

• Technically savvy and can pick up new technology very quickly and confidently.

• Strong comfort level and familiarity with both Desktop platforms and mobile devices.

• Prior experience with Help Scout or equivalent customer support ticketing platform ideal.

• Incredibly organized and detail-oriented, with exceptional critical-thinking and troubleshooting skills.

• Great writer with a clear, thoughtful and friendly writing style.

• Self-motivated and accountable, while thriving in a collaborative team.

• Excellent under pressure and can adapt quickly in a fast-moving startup environment.

• Excited about making meditation and contemplative wisdom widely accessible.

• BA/BS degree preferred. Advanced degrees welcome. Substitutions by experience considered.

Benefits:

• Be a key member of a small team in a very collaborative environment.

• Become a part of a rapidly growing company that is changing millions of lives.

• Work remotely from a home office or co-working space, while being fully integrated into a remote-friendly company.

• Get a competitive compensation package with equity and benefits.

• Join a culture that values clear and kind communication, a dedication to crafting incredible products and content, and will engage your intellect and curiosity on a daily basis. We’re passionate about reasonable work hours, flexibility in getting work done, and respecting and valuing the whole life you live.

• Be welcomed into a diverse and inclusive workplace where we learn from each other’s experiences, abilities and perspectives. We are an equal opportunity employer.

PieSync is a growing startup with the sole purpose of increasing productivity of companies worldwide by connecting all major Saas applications.

We built a platform that connects 180+ different Saas applications (Google Contacts, MailChimp, Salesforce,…) through an intelligent, 2-way synchronization engine. We help small businesses worldwide to implement smart workflows and keep their contact database up-to-date.

We are hiring a Customer Support Specialist to join our team. As part of the Customer Success team, you will be the first point of contact for PieSync users enquiring about services, accounts and you will provide excellent customer service using the PieSync brand voice.

What you’ll be doing:

• Customer Support - responsible for answering any questions that the PieSync community may have via social media, email or phone

• Engage in consultative selling by being a trusted advisor for PieSync customers

• Respond quickly and accurately to customers' incoming inquiries related to price, configuration, product specification, etc

• Promote new products, marketing activities, events etc. to the PieSync customer base

• Ensure effective internal communication across the company

• Manage our online help platform by creating new content and optimize existing information

•  Facilitate company growth by achieving the support team target together with your colleagues

What you’ll bring to the table:

• Bachelor’s degree

• Highly independent attitude combined with strong organisational skills

• Due to having colleagues working in different timezones, we expect solid communication skills

• Customer first-attitude with support experience in a related or similar field. Additional sales experience is considered a plus

• Proactive mindset with the ability to bring solutions and new ideas to the table

• Self-starter who possesses the ability to prioritise tasks and multitask

• Proficient with computer and software applications

• Ability to build strong business relationships with both customers and colleagues

• Ability to work in a fast-paced, international environment

• Team player, enthusiastic, positive personality, results driven

What we offer:

• Working on an exciting product with a top team

• Fast-moving, fun and challenging startup environment with flat hierarchies

• Flexible office hours

• Competitive salary

 Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

About HubSpot

HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business  builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 4M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts, and we have offices in Dublin (Ireland), Sydney (Australia), New Hampshire, Singapore, Tokyo (Japan), Berlin (Germany), and Bogotá (Colombia).

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes.  HubSpot's Recruiting Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

The Role:

The Customer Support Specialist is responsible for ensuring a seamless streaming experience for Streamlabs users.

Your Contribution:

• Respond to customer support inquiries for payments and account related issues (refunds, chargebacks, payment methods, subscriptions etc)

• Key KPIs: customer satisfaction, time to first response, ticket response volume

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

• Minimum 1 year employment experience in a customer facing role

• Demonstrated communication skills

• Empathy for our users and desire to learn

• Self-starter with a positive attitude

Must be willing to work nights and weekends (US time) and be flexible on scheduling

In addition, preferable skills and behaviors include:

• be a gamer or streamer

• 2+ years customer service experience

Education:

High school diploma

Who we are

Mozio is a start-up company, founded and headquartered in San Francisco, California. We are a team of ~70 talented professionals distributed around the globe.

Our product is a search and booking engine for Ground Transportation.

Our mission, you may ask? To facilitate sustainable travel, either to new places, or within cities, by making urban transportation more efficient. We want to help companies, travelers, urban dwellers navigate cities using the cheapest and most eco-friendly options.

Job function

A CS Expert’s main task is to build lasting relationships between Mozio and its customers and make sure their expectations are met and exceeded.

Their duties and responsibilities include managing incoming calls, emails and chat messages from Customers, service Providers and Partners.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

What are our values?

1) We communicate constantly with each other

2) We take ownership over all our assignments

3) We trust and rely on each other

4) We are creative and proactive

5) We learn from each mistake and capitalize our lessons learned

Who are we looking for to staff this open position?

• We only hire top-performing individuals who care about being challenged and successful.

• We trust they will be motivated by the inner drive to produce the best results, and will be proud of work well done.

Here are some more characteristics of a successful CS Expert:

✓ They are genuinely excited to help customers

✓ They provide accurate, valid and complete information by using the right methods/tools. They possess a high level of attention to detail

✓ They’re patient, empathetic, and passionately communicative

✓ They are natural problem-solvers. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints

✓ They put themselves in their customers’ shoes and advocate for them when necessary

✓ They are customer-focused and experts in adapting and responding to different types of characters. They are people-oriented

✓ They are skilled in multitasking, prioritizing, and managing time effectively

✓ They produce high-quality work

✓ Goals are not their destination but their starting point

✓ Their experience not only helps them succeed but also enrich the Company

What's in it for me?

First and most importantly, being part of an organization focused on bringing out the best in our team, and helping them grow and develop together with the Company. As a growing start-up company, we have plenty of career opportunities to offer!

But also, you’ll get to work from home or wherever in the world you want to. You can even travel the world while working with us! A salary in USD + unlimited vacations and equity are part of the compensation package.

If this description resonates with you, we’d love to receive your application and learn more about you! Please apply sending an email to [email protected] and let's talk!

Would your friends describe you as patient and empathetic? We want to talk! We're looking to add a tech-savvy member to our growing team with a team-oriented positive attitude, attention to detail, and comfortable talking to our user base over email, social media, and over the phone.

Previous experience with working remotely and with Zendesk is a big plus! Here are some additional details about the role:

• The starting compensation is $15/hour

• This is an independent contractor position

• This is a remote position

• Must have a US Bank or PayPal account

• Must be able to work midnight-5AM EST four days a week.

• Must be in a country where the Everlance is available to download (this role often entails troubleshooting the app on your own device)

We hope you can join our team!

What is Pathrise?

Pathrise (YC W18) is an online program for tech professionals that provides 1-on-1 mentorship, training and advice to help you land your next job. On top of that, we're built around aligned incentives. You only pay if you succeed in getting hired and start work at a high-paying job first.

Everyday we are expanding our team and our services. We are looking for sharp, scrappy and fun individuals who are ready to jump in (head first) into a new role with us. We are a small team and we love working together to improve our fellows chances of getting the job of their dreams! If this sounds like something you'd be interested in we want to talk to you.

Our Mission

We seek to uplift job seekers in their careers and help them fulfill their hopes, ambitions and livelihoods. Read more about why we’re driven to do this in our manifesto.

Working for Pathrise is a great opportunity to work with our tight knit engineering, product, and design teams to improve the future of career services by helping to build the education platform and curriculum that supports our fellows. A large portion of this role will also be handling admissions, mentoring, instruction and other curriculum processes in a “teaching assistant” type position. It will be a combination of functional work and supporting the instruction staff. Depending on each candidate’s qualifications, this position could also be approached as a contract or contract-to-hire role as well.

What you'll do

• Design a centralized LMS/accountability web-based platform to optimize all of the custom workflows we have with Pathrise fellows

• Ideating, scoping, and prioritizing new product features that are high value

• Working closely with growth to build optimal marketing and branding materials

• Review industry evaluations and handle admissions conversations with potential fellows

• Contribute to curriculum and teaching sessions and workshops

• Handle fellow queries for job search support and interview practice

Requirements

• Passionate about education and career development

• 0-2 years experience developing in HTML/CSS and Javascript

• 0-2 years of experience in industry as a Product Designer or in a related field

• Experience with user research

• A strong portfolio that showcases strong design sense and frontend engineering

• Entrepreneurship or small startup experience

Perks include

• Strong mentoring company culture

• Team lunch in the office

• Access to Pathrise’s world class career accelerator curriculum

• Commuter Reimbursement

We do not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by law. If you need assistance or an accommodation due to a disability, please let us know.

If you are also interested in the fellowship, please apply here: https://www.pathrise.com/apply.

Clarifai is an artificial intelligence company that excels at visual recognition. We do not sell an abstract, futuristic technology - we sell a solution that people can use today to solve real-world problems. We believe that the same AI technology that gives big tech companies a competitive edge should be available to developers and businesses. That’s why we build products to make it easy, quick, and inexpensive for them to innovate with AI, go to market faster, and build better customer experiences. We make “teaching” AI just as accessible as we make using AI, which is why our technology is the most personalized, unbiased, accurate solution in the market.

Clarifai is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

You will be responsible for Clarifai’s overall artistic direction, from marketing collateral to product design of our customer-facing user interfacing. Reporting to the SVP, Platform.  You will greatly contribute to the general design system, elevate and ensure high quality, and drive projects with full ownership and autonomy.

 What You’ll Do:

• Identify and define thoughtful user journeys supported by low- and high-fidelity wireframes, user flow diagrams, detailed interaction specs, and prototypes to effectively communicate interaction and design concepts.
• Own company-wide artistic direction and execution for our brand, our marketing and our products
• Participate in regular design reviews with internal stakeholders, as well engage in research and usability studies to validate and refine design direction
• Evaluate and simplify complex product flows by deeply understanding customer needs
• Collect feedback
• Develop consistent and intuitive design rationale and explain visual choices to cross-functional teams

• 5+ years of experience of Product and Graphic Design for marketing collateral, sales collateral as well as deep experience building interactive and responsive/mobile-friendly user experiences
• Online portfolio demonstrating strong visual and interaction design for web and mobile applications.
• Proficiency with Adobe Creative Suite, Sketch, Figma, and prototyping tools.
• Experience designing and shipping user-centered applications supported by cohesive and consistent design system
• Excellent communication, presentation, interpersonal, and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively
• Experience working closely and collaboratively with product management and engineering counterparts both in office and remotely
• Knowledge of best practices and conventions around usability, creating the highest quality user experiences that make complex tasks extremely easy, and latest trends in design

If you had the best ERP tool that powered some of the most high-profile Architecture, Engineering and Government Contracting firms in America, what would you do? Make it even better! The Unanet/Clearview team is committed to consistently delivering new features to its suite of products and we are just getting started! We want to grow our team, tackle even bigger challenges and do amazing things. We work in focused, agile-based teams to constantly improve our code base, add new ways of interfacing with the system and have amassed a large backlog of interesting product initiatives. We want to grow to enable even greater success within our industry. This is where you come in!

As a Lead UX Designer, this is a great opportunity for growth, experimentation, and the challenge to create something truly remarkable all while having the support of an executive team that understands the importance of a Lean UX process.

Applicants must be authorized for non-sponsored employment in the U.S.

Responsibilities

• Lead the UX efforts on key projects and initiatives across our portfolio of products, raising the bar through quantitative and qualitative metrics


• Responsible for the continued development of UX strategy, user journeys, and innovative user experiences across a wide variety of channels and platforms


• Provide deliverables including prototypes, proof of concept documents, wireframes, information architecture, user flows, use cases, user scenarios, and research debriefs


• Manage all aspects of a design project from start to finish and own the end-to-end user experience of a project


• Conduct interviews, competitive research, design explorations, and strategic analysis


• Manage a holistic design system to encourage consistent patterns and best practices


• Collaborate effectively with leaders and individual contributors in engineering, design, product, and more


• Mentor and direct the work of more junior designers and partner closely with design leadership to ensure designers are equipped to do their best work


• Raise the bar for design quality by giving and soliciting constructive feedback from peers and stakeholders

Requirements

• 5+ years of experience designing business-oriented web and mobile applications


• Demonstrated ability to work with business stakeholders and technical teams to understand, analyze, and document requirements


• A strong technical aptitude (you don't have to code, but you do have to be able to earn the respect of the people who do)


• Effective interpersonal communications skills (presentation, written and verbal) and the ability to communicate effectively at all levels of the organization


• Deep understanding of how to integrate research, design, language, technical development, and business strategy

We are looking for a skilled designer to join our growing marketing team! The perfect candidate is collaborative, hard working and creative in their marketing approach. This opportunity will provide a chance to work with incredibly friendly and collaborative creatives with a leadership team that offers possibilities to expand your creative problem-solving skills.

This person will be responsible for designing:

• Blog headers
• Email headers
• Social images
• Flyers
• Infographics
• eBooks

We are also looking for someone who is collaborative and willing to assist in overall design work overflow, able to design within set brand guidelines, and focused on conversion and user experience in their designs.

About Us

FormAssembly is a leading Enterprise Data Collection platform, thanks to our impressive roster of customers. We have been recognized in the 2018 Inc. 5000 list of fastest growing private companies, and we are a G2 Crowd Winter 2019 Leader. Our mission is to help organizations collect, use, and be good stewards of the personal data entrusted to them.

Here are some links to give you a peek into what it's like to work at FormAssembly:

• Meet our awesome team.
• Learn how and why we work remotely.

If you’re a genuinely nice person who is great to work with, respectful, and who will put the team and our customers first, we’d be thrilled to have you apply for this position. FormAssembly is an equal opportunity employer. If you belong to an under-represented group in Tech, you’ll find a welcoming culture that thrives on diversity.

This is a full-time position, open to all locations (working remotely, from home).

Requirements

This position requires:

• Conceptualizing campaigns and design a wide range of marketing materials partnering with a solid creative and content team
• 2-4 years of Graphic Design experience producing campaign concepts, designing and building email and web assets, and print collateral
• Experience working with an agency or in-house creative team is desired
• A web-based portfolio that is well-organized showing evidence of your design skills with concept work, versioning of designs along with work showing typographical sensibilities with content more than a few paragraphs.
• User experience and conversion optimization mindset
• Excellence in Adobe Creative Suite (Photoshop, Illustrator, InDesign)

Benefits

FormAssembly is a completely distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is unique, read more about it here. Some of our benefits include:

• Health benefits (health, dental, vision) for Team Members based in the United States
• 401(k) with 4% company match
• 4 weeks paid vacation and 9 company holidays
• Flexible work schedule
• Paid parental leave
• Charitable contribution match
• Budget for professional development
• Company provided Mac laptop

You'll be joining a talented and fun team, working together to build something great!

We have a simple goal: to solve the world's data problems with products that delight and inspire. Elastic is the leading software provider for making structured and unstructured data usable in real time for search, logging, security and analytics use cases. Since its initial release in 2012, Elastic's products have achieved more than 100 million cumulative downloads. Today thousands of organizations like Cisco, eBay, Dell, Goldman Sachs, Groupon, HP, Microsoft, Netflix, NY Times, Uber, Verizon, Yelp, and Wikipedia use the Elastic Stack, X-Pack, and Elastic Cloud to power critical systems that drive new revenue opportunities and massive cost savings. We believe that diversity drives our vibe. We unite employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.

Engineering a highly complex distributed system that is easy to operate via elegantly designed APIs is a non-trivial effort. It requires solid software development skills, and more importantly, a sharp mind and the ability to think like a user. We also care deeply about giving you full ownership of what you’re working on. Our company fundamentally believes great minds achieve greatness when they are set free and are surrounded and challenged by their peers, which is clearly visible in our organization. At Elastic, we effectively don’t have a hierarchy to speak of. We feel that anyone needs to be in the position to comment on truly anything, regardless of his or her role within the company.

• Provide product designs & prototypes.
• Maintain our Sketch library and keep parity once your designs are coded.
• Provide design recommendations and support through code review for a large team.

• 5+ years of design experience working on complex web applications or SaaS products.
• Experience with Sketch, specifically in the context of developing a design system.
• Facility with thinking in terms of systems, marked by an ability to make design decisions that scale and result in reusable patterns, palettes, and components.
• Considers how low-level design decisions affect the big picture and the future evolution of the UX.
• A positive attitude and a matching commitment to innovate
• The ability to code your designs in HTML and Sass or a similar preprocessor.
• General terminal and git/GitHub skills.
• Familiarity with JS frameworks like React or Angular.
• Some understanding of Dev ops, business analytics or security mindsets and needs.
• A love for animation. Familiarity with tools like Pivotal, Framer or CSS animations is a big advantage.
• Experience building accessible designs.

• Deeply competitive pay, medical, dental, vision, disability, benefits
• Equity
• Catered lunches, snacks, and beverages in most offices
• An environment in which you can balance great work with a great life
• Passionate people building great products
• Employees with a wide variety of interests
• Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.
• Distributed-first company with employees all over the world, some even fly south for the winter :)

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

#LI-WN1

Founded in 2012, Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency traders and global liquidity providers. We're on a mission to create the most innovative cryptocurrencies exchange. This is a unique opportunity, a rare window of time at the tipping point of the financial evolution. Much like the early days of the internet, blockchain technology faces complex new challenges and having the best team plays a pivotal role in success.

Our team is fully remote and globally distributed to capture the best talent from around the world. So far our company has grown fast and stayed lean to secure its place as a leader in the space.

If you get excited about being in an industry that is breaking new ground and have confidence you can conquer the most challenging feats we'll encounter, we want to talk to you. Join us, and help lay the foundation for a decentralized future

Currently looking for:

Content Marketing Manager (Remote)

Job description

• Accountable for all content marketing initiatives to drive traffic, engagement, leads, that deliver sales and customer retention.

• Collaborates across functions to deliver an effective content marketing strategy and editorial plan to meet the business objectives

• This role requires a brand publisher mindset: to create the content our audience is looking for and then to optimize the path to conversion

• Editorial requirements include SEO understanding, content categorization and structure, content development, distribution and measurement.

• Development of editorial governance so content is consistent with our brand voice, style and tone.

• Editorial calendar and organization workflows must be developed and managed.

• Channel management of digital content hubs and all supporting social channels including email / newsletter distribution. Good understanding of the main social media channels, which content and approaches work on each and why

• Measurement and optimization of the program will be required on a regular and ongoing basis

• Management of all creative resources including designers, writers, and other external agency relations

• Integration of content programs with brand campaigns to drive brand to demand.

• Executive presentations on the program approaches and present the results.

Requirements

• BA/BS or equivalent working experience

• Experience creating content for the web and growing a social audience

• Editorial mindset that seeks to understand what audiences consume and how to create it

• Ability to analyze and report on content and social performance

• Experience with WordPress, Google analytics, and the top social channels

• Project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads and sales

Position: We currently have a need for people to work with us remotely as a Sales Development Representative

Who we are:

We are an innovative new recruiting services provider who is focused on disrupting the recruiting space. As a SDR you will be a core part of our team assisting us in developing new clients. 

Who are we looking for?

• Hunger and Hustle. We are an ambitious group and we move very fast. We need someone who can not only keep up with us, but will come in and try to blow us away. Your success will directly lead to our success and we are committed to making this a win-win relationship.
• Technology fluency. We don't expect you to know everything we are working with, but need you to be able to pick up new technology quickly
• Strong written communication skills. We do a lot of writing, and need people who are not afraid to take multiple passes through until things are perfect. This is especially important with sales communications so we need you to sweat every detail. In fact if you read this just email michael at sourcedllc dot com and go directly to the head of the line
• Focus. We are a early stage company and are very focused on servicing our customers as we build our business.  We need people who are focused, self motivated and driven
• Sense of responsibility and ownership
• Willingness to learn new technologies

What would you do, if selected?

• Work daily with us for an agreed amount of time per week as a 1099 consultant
• Help us find new clients by making contact and setting appointments for sales opportunities for our services

Why join Sourced?

• Work across America and have access to top technology clients. Our headquarters are in the Bay area, and we work with technology startups and scale-ups around the country and the world.
• Be an early member of a world-class team that has worked with Google, Dropbox, Nokia, Evisort, Bolt, and more
• Be able to take part in helping to build a new best of breed virtual company that is focused on developing the people we work with and giving them access to training and opportunity

Gremlin makes the internet more reliable and resilient. As the industry leaders of Chaos Engineering, Gremlin helps companies build resilience into their increasingly complex software systems.

Engineering teams use our solution to safely inject controlled failure into systems to identify, fix, and prevent outages. More resilient systems translate to happier users and better business.

As a Gremlin Business Development Representative you will prospect, qualify, and generate opportunities to support the overall growth of the business. Gremlin is dedicated to providing ongoing one-on-one career training and coaching, where you will have the opportunity to develop skills in all aspects of sales: prospecting, messaging, communication, and ultimately join the ranks of the world class sales team that we are building. Though we boast a remote by default culture, this role will be based out of our San Francisco office with regular travel to our San Jose office.

• Be Gremlin’s first impression to prospective customers, actively reaching out via phone and email daily
• Perform market research to find relevant information that would resonate with customer needs and requirements
• Schedule quality outbound meetings for the sales team to qualify into viable business opportunities
• Consistently achieve monthly, quarterly and yearly goals
• Develop, present and implement territory plans with your Account Executive on a quarterly basis

• Familiarity with SaaS, Fintech and/or ecommerce market and trends
• Excellent written and verbal communication skills
• Detail-oriented
• Politely persistent; a demonstrated history of follow-through
• An enthusiasm for learning about a rapidly expanding industry
• Resourceful problem solver who can multitask and adapt to changing situations 

• 2+ years of SDR team lead and/or BDR experience 
• Experience with The Challenger Sale methodology 

Our founders, Kolton Andrus and Matthew Fornaciari, lived and breathed incidents, on-call, and Chaos Engineering at Amazon and Netflix. As “Call Leaders” they were responsible for guiding teams through analyzing and rectifying global outages. After a decade of developing and advocating Chaos Engineering internally, they captured their learnings in the Gremlin product and launched the company in 2016.

Since then we’ve built an incredible team of industry veterans and people eager to learn and bring their knowledge over from other companies. We’re backed by top tier investors Index Ventures, Amplify Partners, and Redpoint Ventures. Our customers love us, and we’re thrilled to be a partner in their success.

At Gremlin we value:

• Work-life Balance - Our product helps engineers spend less time on incidents and more time doing what they enjoy. We expect the same for our employees. We offer a generous PTO policy, high quality benefits, and location flexibility for most positions.
• Clear Communication - Our communication is direct, concise, and above all honest.
• Customer First - We work diligently to ensure that what we deliver is of the utmost quality and empowers our customers to be successful.
• Experimentation - Employees challenge assumptions, experiment boldly, and quickly adopt beneficial ideas while abandoning unsuccessful processes.
• Ownership - We have skin in the game, master all aspects of our role, and take responsibility for our successes and failures.
• Scrappiness - Employees use the right resources for the task at hand. Excess and deficiency are equally avoided.
• Community - We take pride in building and bolstering all facets of our community, both internal and external to the company. We support one another and help others to succeed.

If you share our values and are passionate about building and designing tools used by the best companies in the world, we'd love to hear from you.

Gremlin is an equal opportunity workplace committed to a diverse and inclusive culture. 

• Create potential opportunities from prospecting and marketing-generated leads

• Cultivating open source users into Enterprise (Paid) Opportunities

• Brainstorm, research, and evaluate new sales sources and channels

• Collaborate closely with Marketing, Sales, and Founders to plan and implement a strategic outreach plan

• Develop and implement best practices for growing Pachyderm customer base and strategic partnerships

• Create new business by aggressively finding and qualifying leads for our sales team

• Interface and nurture leads through various outbound channels including cold-calls, email, and social media

• Work closely with Product, Marketing and Engineering teams to drive business strategy.

• Be ready to continuously learn and grind through anything.

• 1-3 years of experience in SDR or BDR role

• Strong understanding of SDR and lead development best practices and procedures

• Ability to connect and develop strong client relationships

• Desire to help build a world-class sales organization

• Willingness to take ownership and execute

• Strong communication skills and excellent organizational ability

• Ownership and phenomenal career trajectory

• Startup experience with high-stakes

• Unlimited PTO, within reason :)

• Management that will do everything to make it happen for you

• Team retreats, meals, and phenomenal colleagues

• Full benefits

• Pachyderm equity (this is big)

Founded in 2012, Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency traders and global liquidity providers. We're on a mission to create the most innovative cryptocurrencies exchange. This is a unique opportunity, a rare window of time at the tipping point of the financial evolution. Much like the early days of the internet, blockchain technology faces complex new challenges and having the best team plays a pivotal role in success.

Our team is fully remote and globally distributed to capture the best talent from around the world. So far our company has grown fast and stayed lean to secure its place as a leader in the space.

If you get excited about being in an industry that is breaking new ground and have confidence you can conquer the most challenging feats we'll encounter, we want to talk to you. Join us, and help lay the foundation for a decentralized future

Currently looking for:

Asian Business Development Specialist (Remote)

​Job description

This position will be responsible for acquiring Asian Institutional and Hedge Fund-like clients to Bitfinex and to have them trade on the exchange and through the OTC Desk.

• Fluent in English and Chinese
• Trading/sales experience in financial services/platforms
• Previous experience dealing with Institutional/Hedge funds
• Good knowledge of the crypto space and being able to understand its dynamics
• Working in an Asian timezone

Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

The Platform Engineering group at Auth0 builds the underlying technologies that power our Public and Private Cloud Platforms worldwide. The group is responsible for infrastructure, data storage, observability, SRE, provisioning, compute, orchestration platform, build/test/deploy, tools and services - all of the components that make up the Auth0 Platform.

We’re looking for a technically savvy product manager to deliver solutions that empower customers to realize the value of the platform. This is a high-impact role that requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. Experience in cloud (AWS) infrastructure, storage, security, containerization/kubernetes, and CI/CD pipeline is highly desirable. A fierce curiosity and strong collaboration skills are your keys to success.

You will:

• Conduct product research and discovery with engineering teams.


• Analyze and synthesize signals from multiple sources: users, field teams, market data, competitive analysis, and others.


• Define the near and long-term strategy and socialize it with stakeholders.


• Work daily as a member of a dedicated team with engineering and design, organized around a shared mission.


• Develop and test product hypotheses, working in a lean and iterative way.


• Define and track KPIs and success metrics for your product area.


• Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.


• Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).

You might be a good fit for this role if you:

• Have 5+ years of experience as a product manager, preferably in a startup environment, with a minimum of 5 years working in the software industry.


• Has experience working on technology platforms, experience in building highly available and scalable large web software backends in cloud environments (Preferably AWS).


• Has experience with microservice architecture and web application/services development.


• Has experience working with DevOps teams, SRE teams and managing infrastructure running business-critical applications.


• Has prior experience in working with one or more domains like SQL/NoSQL databases, full-stack web deployments, SaaS or PaaS deployments.


• Has experience working with containers, kubernetes, container orchestrators, and cloud deployments.


• Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.


• Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.


• Are curious about new technology and exhibit a strong desire to learn.


• Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).


• Love the work of identifying and deeply understanding customer problems.


• Exhibit user empathy and seek their input at all stages of the product life cycle.


• Are self-motivated and have experience working remotely.


• Can travel domestically or internationally when required (15% or less).


• Have experience working on Platform is a plus.

Preferred Locations:

• #US; #AR; #CA;

Paperchain transforms streaming analytics data into revenue insights enabling creators to advance their future revenues instantly. We’re creating the future of media payments through our unique learning model that prices media streaming activity in near real-time and data integrations with the world’s largest streaming services, such as Spotify, Apple and YouTube.

You can read about our financing pilot here to learn more about our model — medium.com/paperchain/how-we-worked-with-centrifuge-and-the-maker-foundation-….

We’re looking for a Finance Lead to develop our financial products, including working with our product team to integrate risk models, asset pricing as well as coordinate product development with our decentralized finance and institutional finance partners.

Role:

- Lead the development and productization of our risk model to meet growing demand

- Lead the community engagement and selection process for Paperchain as an asset-type in the Multi-Collateral DAI system

- Lead ongoing projects with Centrifuge, Coinbase as well as other decentralized and institutional finance partners

- Develop and manage capital facilities and lending that occurs from Paperchain’s balance sheet

- Develop pricing strategies for Paperchain’s financial offerings

- Work with the technology and data team to integrate financial product offerings into the Paperchain web application

- Engage Paperchain’s legal team to ensure our financial products are optimized for the various locations and jurisdictions they are being offered

You are:

- Curious, ethical

- Passionate about blockchain, decentralized finance and stay at the forefront of cryptocurrency and digital assets

- Experienced or have an understanding of structured finance, trade finance, asset-backed lending, or investment banking products

- Motivated to improve finance worldwide

- Able to work as part of a proactive team, working self-sufficiently while providing feedback regularly to maintain alignment on goals and objectives

- Self-directed, creative and disciplined

We hope you can thrive working in an early-stage startup environment. This does not mean you are expected to work more than 45 hours a week, only that often we’re all wearing multiple hats and working with what resources we have at our disposal.

INCLUSION

College education is not a prerequisite. If you did go to college, we place no weight on the college you attended. We encourage women, non-cisgender and people from non-white European ancestries to apply.

Last Call Media is looking for a Producer / Product Owner to join our team! 

The Role

Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 

Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 

What you’ll do:

• Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

• Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

• Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

• Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

• Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

• Expand relationships with existing customers

What you’ll bring:

• A proven track record of leading the delivery of digital products and services that delight customers.

• 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

• A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

  Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

• Experience and/or a desire to work remotely.

• The ability to travel for conferences, client visits, or workshops, ~10% travel.

• Ability to work efficiently, sometimes under tight deadlines

It’d be nice if you also had: 

• Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

• Familiarity with other popular web development technologies, third party applications and platforms.

• Experience or an interest in sharing your knowledge and experience at industry conferences 

• Familiarity with Atlassian tools, such as Jira and Confluence.

All of us at LCM pride ourselves on being:

• Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

• Highly communicative

• Able to work independently 

• Comfortable asking for help

• Experienced with communicating directly with clients

• Eager and motivated to learn new concepts

• A team player in a collaborative environment 

• A fast learner

Salary range: 

$60,000-90,000 USD

Application Process

Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

To apply visit: https://lastcallmedia.com/careers

This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

The Auth0 Product Team defines product vision, strategy, and delivering high value identity solutions for our customers. This is a high-impact role in which you will spearhead the strategy, development and growth of a new platform initiative. This role requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. You’ll be responsible for enhancing the Auth0 platform to support low and no-code modalities, connect application builders with adjacent vendors, and improve customer time-to-value. You will work with customers, developer evangelists, product marketing, BD/partnerships, product design, engineering, and across multiple teams to drive this initiative. 

Technical experience is a must have, as you will partner closely with engineers working on secure, high availability systems at scale. You will solicit stakeholder, customer, partner, and analyst feedback to identify opportunities and prioritize initiatives. You will use quantitative and qualitative data, persona research, and experimentation to devise a strategy and set a product roadmap. 

This is a rare and exciting opportunity to have a huge impact in a hyper-growth startup in a rapidly growing industry. 

You will:

• Conduct product research and discovery with engineering teams.
• Work with key stakeholders to set strategy, define the product roadmap, and make appropriate trade-offs between features, speed, and quality.
• Work closely with customers and Business Development to assess vendor needs and identify requirements.
• Deliver incremental value to Auth0s customers by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
• Partner with Engineering and Design to define specs, requirements, and acceptance criteria for deliverables.
• Develop and test product hypotheses, working in a lean and iterative way.
• Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.
• Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).
• Be responsible for outcomes by setting clear goals and key results on a quarterly basis.

You might be a good for this role if you:

• Have 8+ years of product management experience in a technology-focused B2E business.
• Are independently driven, resourceful, and able to deliver results with minimal direction.
• Have experience working in Identity or implementing identity solutions.
• Exhibit excellent communication skills. Must be comfortable presenting to customers and internal audiences.
• Have experience working with remote teams.
• Are comfortable presenting to and interacting with vendors, customers, and senior leadership.
• Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.
• Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.
• Are curious about new technology and exhibit a strong desire to learn.
• Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).
• Love the work of identifying and deeply understanding customer problems.
• Exhibit user empathy and seek their input at all stages of the product life cycle.
• Are self-motivated and have experience working remotely.
• Can travel domestically or internationally when required (15% or less).
• Have experience working on Platform is a plus.

Preferred Locations:

• #CA; #US;

Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web. 

We’re looking for a Technical Product Manager to join the Systems and Infrastructure (SAI) group and help us better our customers. From our hosting offerings, to the internal tools we build, you’ll help us create a platform and product that not only delivers world-class hosting performance, but also enables engineering teams to build and ship the next generation of no-code tools. 

• Location: San Francisco or US remote
• Full-time

As a Technical Product Manager, you’ll … 

• Work with research, design, marketing, and support to understand customer pain points and business opportunities to define a product vision and strategy
• Manage the product roadmap and be accountable for delivering the highest impact for our customers 
• Foster collaboration with a team of product designers, engineers, QA, and marketing to explore, prioritize, iterate, and launch solutions
• Work with internal teams to understand and define requirements for Systems and Infrastructure projects 
• Communicate team value and deliverables to the rest of the organization 
• Follow the hosting/platform offerings of our competitors and conduct capability analysis to understand how we can keep up or differentiate ourselves
• Understand performance metrics and opportunities to better optimize customer experience (bundle size, page load time, etc) 
• Motivate your team to do their best work with support, mentorship, and ensuring they lead fulfilling and impactful lives

That said, these responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly. 

And this isn’t just a philosophical bent: we actually give you 4 hours a week (10% of the work week) to pursue passion projects outside of your role responsibilities. 

You’ll thrive as a Technical Product Manager if you: 

• Have experience in a Product Manager role building a product from idea to release
• Have previous experience in engineering or QA with an ability to think deeply about engineering decisions and how to create tools that enable engineers to do their best work
• Value methodical and incremental improvement over heroic and massive projects and efforts
• Are comfortable getting into deep technical discussions with engineers about the pros and cons of different approaches — and making decisions without consensus
• Can communicate clearly and persuasively across different audiences and communication styles (technical and non-technical) 
• Have experience working with both qualitative customer insights and quantitative customer data to inform decisions. You’ve conducted user research, a/b tests and have worked closely with researchers and analysts (or have analyzed data yourself)
• Enjoy working autonomously and defining your own direction
• Are able to easily switch between thinking creatively and analytically to solve root problems
• Have an understanding of the technical architecture of complex web and mobile applications
  

If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that meeting just 50% of a role’s requirements puts you in the running. 

At Webflow, we believe that our success will be defined not only by what we do — but also by how and why we do it. So, here is the Webflow “why” and our “how”: 

Our dual missions — one for the world, one for us

1. For the world: To empower everyone to create for the web and spark an unprecedented wave of digital innovation.
2. For ourselves: Lead fulfilling, impactful lives.

Our core behaviors (how we act)

1. Start with customers
2. Practice extraordinary kindness
3. Be radically candid
4. Move uncomfortably fast
5. Just fix it
6. Lead by serving others
7. Dream big

• We’ll pay you! This is a full-time, salaried position that includes equity
• We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses 
• We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days 
• We offer flexible parental leave 
• We provide remote employees with the equipment they need to create a great remote work environment 
• We will offer you the support you need to help you grow as an impactful Technical Product Manager and a human being 

If you share our values and our enthusiasm for empowering the world, we’d love to review your application!

Note: You'll need valid U.S. work authorization to join us.

Songspace is seeking a Data Developer to join our team that is responsible for developing and managing the data tools, applications, models, processes, and workflows that support the efficient and automated management and provision of the company’s data across internal systems and customer products, the ingestion of multimedia files and metadata provided by our clients and 3rd parties, and the exchange of music data with our sister companies and business partners. This role will also analyze and validate data, cleanse and transform data, and create/run SQL queries to deliver information to various teams across the company.This position offers an opportunity to design, build, and manage mission critical data applications and products with an experienced and supportive team in an interesting and fun industry.

Job Responsibilities

• Work with data, technology, and operations teams to design, build, test, and implement an automated data ingestion, integration, and exchange platform, and supporting enterprise data model

• Design, create, and improve software to monitor, audit, and test data processes, systems, and applications

• Process the ingestion of music metadata and multimedia assets provided by music creator, publisher,and record label customers and partners within the timelines and specifications defined by the Client Services Team

• Validate, transform, and cleanse data as required

• Monitor content delivery processes and queues and troubleshoot/resolve issues and errors

• Point of contact for technical data issues for the internal team

• Proactively investigate, troubleshoot, and solve technical data issues, escalating unsolved issues to the appropriate team

• Create and sponsor concepts and work with internal teams to develop new software and tools that will assist clients and/or internal stakeholders to automate and optimize data workflow and data accessibility

• Work with the data and technology teams to plan, prioritize, and manage technical backlog of data deliverables

• Perform custom SQL queries and run existing scripts and queries upon request

• Create and Maintain scripts to automate daily tasks

• Create and Maintain test data, and Perform/Test upgrades, code changes and bug fixes

• Create and Maintain documentation of code, scripts, tools, applications, and processes

• Train team members in use of internal data tools

• Perform other job-related tasks as directed

Requirements

Required

• Must possess strong written and verbal communication skills

• Must possess strong analytical skills

• Must be committed to executing high-quality deliverables within defined scope and schedule

• Must be self-driven, proactive, and open to new ideas in problem solving

• Must be comfortable working independently and collaboratively with small, distributed teams

• Must be curious and invest time to develop and expand knowledge and proficiencies for self and others

Preferred

• Experience with MySQL is preferred

• Experience with *nix CLI and shell scripting is preferred

• Experience with git is preferred

• Experience with designing, developing, and using custom ETL code and processes is preferred

• Experience creating, implementing, and using REST APIs is preferred

• Experience with music data, music data standards (DDEX, CWR, ID3) is a plus

• Experience with multimedia management software/tools and multimedia pipelines is a plus

• Experience with music production, audio processing, and audio codices (.mp3, FLAC, WAV) is a plus

• Experience with provisioning and supporting AWS data implementations (S3, EC2, RDS, Lambda,

• Redshift, etc.) is a plus

• Experience as a tech support/account manager or client-facing project manager is a plus

Postscript is building the world’s greatest remote organization by modernizing how brands communicate with consumers. We’ve created a best-in-class SMS marketing tool used by thousands of happy ecommerce stores. Backed by Y Combinator and Accomplice VC, Postscript is growing fast and looking for remarkable people to help scale the company.

Working collaboratively with the Partnerships and Marketing team members, this hire will be responsible for the execution of events for the company. Events are core to growth at Postscript, serving as an impactful channel for sales and partnership engagement, as well as for enhancing brand recognition.  You’ll own pre-event preparation work and lead generation, run point on day-of event execution, and diligently organize and document lead flow in order to optimize and measure the impact of every event. Strong candidates will excel at project management and client relations, love travel and enjoy the creative and strategic process of running events. 

Events at Postscript consist of sponsoring major conferences, in which we will be responsible for running a booth or participating as a speaker, collaborating with other agencies and tech partners to host intimate and elevated dinners with high value customers and leads, and running city-specific meetups for merchants. In addition, we will look to this person to provide thought leadership on future event opportunities, such as a Postscript conference, large scale workshops, and internal team events. 

Primary Duties

• Coordinate event logistics (travel, presentation material preparation, swag orders and shipping, invitations and guest list, etc)

• Assess inbound event opportunities, working with stakeholders to evaluate all factors including upfront costs, expected ROI, audience relevance, and time commitment

• Project manage event deadlines, content creation, staffing, and promotional calendar

• Work cross-functionally to ensure every aspect of event collateral is prepared and approved on time 

• Write thorough, results and feedback-oriented event recaps for the internal team

• Manage event lead flow from pre-event lead generation and initial interaction through to hand-off to the Go To Market team

• Create and maintain our event calendar (plus the corresponding attendance), including things like dinners, meetups, and customer conferences

• Help with pre-event lead outreach/marketing and post-event lead follow ups from events, including updating our CRM

• As the team member with the most experience running events, you’ll also be asked to pitch in and support our People Ops team with organizing our tri-annual company off-sites (these are really fun multi-day retreats in awesome cities!)   

What we'll love about you

• 1-3 years experience coordinating events and marketing programs

• Strong project management, people relations and organizational skills - you’re a generalist

• You demonstrate a willingness and eagerness to take on additional marketing and community engagement initiatives, both online and off

• Previous startup experience is a plus

• Comfort being client facing/in sales environments

• Experience utilizing some sort of marketing automation/CRM

• Willingness to travel up to 50% of the time 

What you'll love about us

• Opportunity to join a rocket ship in its early stages

• Lots of room for growth – we empower our people then get out of their way

• Fun – we're passionate and enjoy what we do

• Transparency - we’re open about the state of the business and take mentorship seriously

• Empathy - we care about our employees and our customers - no room for jerks

• Fast-paced, growth focused environment

• Remote culture - work from home (or wherever)

• Above market compensation, including equity, unlimited PTO + health, dental, vision insurance

• Pick your own equipment/work set up

• Happy customers who want your product

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

Fastly’s customers use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

We’re building a more trustworthy Internet. Come join us.

Senior Technical Program Manager - Edge Engineering

Fastly is looking for a Senior Technical Program Manager to work with our Edge Engineering teams to drive execution of workloads passionate about increasing availability, performance, and efficiency of Fastly’s network. You will be responsible for helping teams develop and improve their processes for change management, coordination, planning, and implementation, for Fastly, daily. This position reports to our Senior Technical Program Manager, Engineering and partners with the Senior Director, Edge Engineering.

You’ll be a leader and facilitator at Fastly. You will have all of engineering on your side in the constant work of making our network, systems, and internal infrastructure more powerful, lower cost, and more useful to our customers. You will be held accountable for streamlining processes and de-risking projects by working with your counterparts on other teams and ensuring the Edge Engineering teams are firing on all cylinders. You’ll be essential to our success, relied upon by a wide array of individuals and teams. The projects and programs you lead will give you a clear line of sight to the benefit delivered to Fastly’s customers, and our bottom line.

This is a role which has an impact on a large number of human lives, you’ll be helping make the internet a better place. We provide a supportive environment with friendly teams, where you can learn and develop. We check our egos at the door. You’ll make sure our customers benefit from services built to the highest standards in the industry. We are a global, distributed team with the dedication and tools in place to make it work.

What will you do?

• Participate in regular planning, helping teams remove blockers, handle dependencies and resolve prioritization conflicts.
• Work with teams during interval planning to ensure that mechanisms are built to accurately track and status deliverables during execution periods.
• Ensure timely updates on Key Performance Indicators from teams, report on current vulnerabilities and problem backlogs, and progress therein.
• Partner with Engineering, Security and Infrastructure delivery teams to learn from incidents and identified vulnerabilities to constantly improve our availability and security postures.
• Participate in executing on roadmaps for architectural and process changes 
• Instill discipline and consistency within the Edge Engineering teams in terms of operational methodologies and documentation.

Who will you work with?

• Kernel, Edge Systems and Network Optimization leadership
• Operations and infrastructure teams
• Reliability engineering teams
• Application software development teams
• Network engineering
• Infrastructure/datacenter operations team
• Security team

• Significant experience with issue and project tracking systems, such as Jira, Confluence, Smartsheet and Zendesk.
• A strong action bias, preference for execution and incremental improvements.
• Comfortable with change, multi-tasking and managing priorities with outstanding organizational skills
• Passionate about growing the efficiency and stability of our Edge platform, up to scales of thousands of components and tens of systems.
• Self-motivated and proactive to maintain momentum and progress, and an ability to operate autonomously as necessary
• A shown collaborator who can execute whilst building positive relationships, proven capability in reducing organizational impedance
• Focus on the business needs and infrastructure reliability first and foremost.
• Experience as a technical program manager in infrastructure, cloud or SaaS environments.
• Some operational and technical understanding. Able to actively participate and contribute to operations process and technical discussions for large scale distributed services
• Experience with any of hardware-centered, network-centered, or kernel-centered programs a plus
• Ability to integrate experiences and training to learn new technological paradigms.
• Strong analytical and interpersonal skills, a risk mitigation mindset and in possession of appropriate levels of urgency.
• Strong sense of ownership. Actively remove program obstacles, and be willing to go above and beyond to chase down loose ends that lead to successful product delivery.
• Focus on results and outcome, not just process.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Our customers have a tremendous user base, and we support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their hearts with others so we can help lend a supportive hand.
• We love distributed teams. Fastly’s home base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is part of our DNA.
• We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits, like generous parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful — every day.
• We are passionate. Fastly is chock full of passionate people and we’re not “one size fits all”. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they’re passionate about.

Fastly provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status. 

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

• Manage a number of Open Source technology projects of various sizes and complexities

• Understand customers needs and what makes them successful – apply these to deliver successful projects and explore future business opportunities

• Liaise with Engineering to build and maintain project teams

• Manage and motivate project teams to ensure project success. As our clients and project engineers are globally distributed, certain flexibilities in working practices will be required according to customers' and engineers' needs.

• Weekly project financial updates and appropriate actions to ensure projects are successful and profitable

• Communicate with Finance department to timely issue project invoices

• Weekly and monthly reports to Head of Project Management to drive projects progress and personal development

• Support Proposal Manager to prepare technical and commercial proposals

• Deliver projects and services to high quality standards in accordance with our defined processes and workflow

• Support the optimization of current processes and define new ones for continuous improvements according to the business needs

• Customer visits and international travel as required

• Negotiate internally and externally at all levels

• Experienced in managing fixed price and time-and-material projects

• Financially astute, understand what makes a successful business

• Account management, including stakeholder and commercial management of the engagement

• Full life-cycle project management, including planning, execution, reporting, and  financials

• Able to spot risks and mitigate/workaround them before they develop into issues

• Hands-on experience of real-time embedded systems (e.g. in terms of testing, build and integration, release and defect management), ideally in an open source environment

• Agile software development methodologies

• Experience of running highly distributed project teams across multiple time zones would be a great advantage

• Self starter, manage own work and others, escalate at the appropriate level with mitigation plan when required

• Excellent organisational skills with a commitment to quality and attention to detail

• Good communicator at all levels

• Excellent in time management and prioritising workload for self and others

• Flexible and adaptable approach to work

• Forward looking and learn from experience

• Team management experience including mentoring, ability to motivate others and build team morale

• Fluent in English (and French if based in Montreal)

• Good bachelor’s degree in relevant field

• Knowledge or experience working in an ISO-9001 environment would be an asset

• Professional project management qualification would be an advantage

Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

The Data Scientist will help build, scale and maintain the entire data science platform. The ideal candidate will have a deep technical understanding, hands-on experience in building Machine Learning models coming up with valuable insights, and promoting a data-driven culture across the organization. They would not hesitate to wrangle data, if necessary, understand the business objectives and have a good understanding of the entire data stack.

This position plays a key role in data initiatives, analytics projects, and influencing key stakeholders with critical business insights. You should be passionate for continuous learning, experimenting, applying and contributing towards cutting edge open source Data Science technologies.

Responsibilities

• Use Python and the vast array of AI/ML libraries to analyze data and build statistical models to solve specific business problems.


• Improve upon existing methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters.


• Collaborate with researchers, software developers, and business leaders to define product requirements and provide analytical support.


• Directly contribute to the design and development of automated selection systems.


• Build customer-facing reporting tools to provide insights and metrics which track system performance.


• Communicate verbally and in writing to business customers and leadership team with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendations

Basic Qualifications

• Bachelor's degree in Statistics, Applied Math, Operations Research, Engineering, Computer Science, or a related quantitative field2 years of working experience as a Data ScientistProficient with data analysis and modeling software such as Spark, R, Python etc.


• Proficient with using scripting language such as Python and data manipulation/analysis libraries such as Scikit-learn and Pandas for analyzing and modeling data.


• Experienced in using multiple data science methodologies to solve complex business problems.


• Experienced in handling large data sets using SQL and databases in a business environment.


• Excellent verbal and written communication.


• Strong troubleshooting and problem solving skills.


• Thrive in a fast-paced, innovative environment.

Preferred Qualifications

• Master's degree in Statistics, Applied Math, Operations Research, Engineering, Computer Science, or a related quantitative field.


• 2+ years’ experience as a Data Scientist.


• Fluency in a scripting or computing language (e.g. Python, Scala, C++, Java, etc.)


• Superior verbal and written communication skills with the ability to effectively advocate technical solutions to scientists, engineering teams and business audiences.


• Experienced in writing academic-styled papers for presenting both the methodologies used and results for data science projects.


• Demonstrable track record of dealing well with ambiguity, ability to self-motivate, prioritizing needs, and delivering results in a dynamic environment.


• Combination of deep technical skills and business savvy to interface with all levels and disciplines within our and our customer’s organizations

Skills and Abilities

• + BA/BS in Computer Science, related technical field or equivalent practical experience.


• At least 3 years of relevant work experienceAbility to write, analyze, and debug SQL queries.


• Exceptional Problem solving and analytical skills.


• Fluent in implementing logistic regression, random forest, XGBoost, bayesian and ARIMA in Python/RExperience in User path navigation with Markov Chain, STAN Bayesian analysis for A/B testingFamiliarity with Sentiment Analysis (NLP) and LSTM AI modelsExperience in full AI/ML life-cycle from model development, training, deployment, testing, refining and iterating.


• Experience in Tableau, Apache SuperSet, Looker or similar BI tools.


• Knowledge of AWS Redshift, Snowflake or similar databases

Preferred Locations:

• #US; #AR;

• Develop and maintain a comprehensive data architecture for the Truveris Unified Data Platform (UDP)

• Work with business stakeholders to identify critical data and data use cases across the organization

• Develop and revise conceptual, logical, and physical data models including entities and attributes and their inter-relationships and dependencies

• Integrate disparate data models across the company into one enterprise-wide Unified Data Platform design

• Develop database design and architecture documentation

• Work with the Director of Data Integration to create documentation and/or the requirements for a documentation system that covers data lineage, data definitions, and metadata for business-critical data domains

• Create and maintain data flow diagrams

• Surface inconsistencies in data definitions so that they can be reconciled

• Work with the Director of Data Integration to develop and revise the data governance framework

• Partner with engineering and security/compliance to ensure compliance with data security and privacy policies and procedures 

• Design data model components to support data transformation and results of analytic algorithms

• Build a deep understanding of the data and analytic landscape at Truveris including data sources, data/analytic assets, and products

• Understand business rules that govern how data is transformed, integrated, and used by the organization’s products

• Design data models to support the results of data transformations and analytic algorithms

• Make recommendations on what should be supported in the UDP versus in the BI products to create performant products that encourage reuse of analytics

• Drive culture of standardization in data transformation and analytic logic

• Optimize data model for scale and performance

• Bachelor's degree in computer science, computer information system or other data related field

• 5+ years of work experience as a Data Modeler/Data Architect; deep proficiency in data modeling and data management principles

• 3+ years of work experience in healthcare (payer, care provider, data analytics, PBM) 

• Experience with PBM data and the PBM industry strongly preferred

• Experience with claims and eligibility data strongly preferred

• Experience with health industry integration technologies such as Mirth, Orion Rhapsody, eGate a plus

• Standards experience with C-CDAXML V3, HL7, IHE profiles a plus

• Understanding of SDLC and Agile methodologies, experience with Scaled Agile Framework is a plus

• Ability to work with business, operations, and engineering stake holders

• Hands-on experience with data modeling tools

• Experience with Jaspersoft/Talend ETL

• Experience with AWS services such as S3, EMR, EC2, and Amazon RedShift strongly preferred

• Experience with ETL development, including data migrations, integrations, and analytic transformations

• Ability to manage multiple responsibilities simultaneously

• Excellent communications and documentation skills; ability to work on a collaborative team

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. 

The Federal Project Manager (PM) oversees the performance of individual Federal projects, both internally and externally. The PM will work with Federal Government leadership and internal Boomi/Dell teams to coordinate resources, determine scheduling, and identify risks. This role involves managing technology projects and requires cross-functional collaboration to meet business goals in a complex environment. The candidate is expected to be self-motivated, proactive and solution-oriented. The candidate is also expected to complete projects on time within budget and scope, set deadlines, assign responsibilities, and monitor/summarize progress of projects. Finally, the PM will prepare reports for upper management regarding status of project and work directly with clients to ensure successful deliverables.

The Federal Project Manager will oversee projects, implementations and program activities for several Federal customers on a national level. Responsibilities include but are not limited to:

Responsibilities

- Project manage FedRAMP efforts internally for the Dell Boomi Federal team.

• Work with 3rd party auditor and advisors for FedRAMP for implementation of two additional products to proceed through FedRAMP Moderate process

• NIST800-171 Compliance for DOD sales

• Assist with FedRAMP training creation

- Project manage Federal projects, aligning to Federal reporting requirements and expectations.

• Lifecycle Management working closely with Success and Support.

• Works closely with Compliance team, and is expected to operate PSO functions along compliance requirements

- Accountable for the execution, management and quality control of client-focused projects from concept to completion, ensuring client satisfaction, meeting all timeline milestones and deliverables within the required parameters.

• Organizes, coordinates, and directs all program planning and support activities. Develops and documents project parameters including scope, schedule and specifications; creates, updates, and monitors project plans for all projects.

• Interacts with program officials regarding program status and issues. Manage stakeholder expectations, including customer inclusion in technical matters, identifying gaps, and resolving impediments.

• Contributes to ongoing improvement of processes to allow for smooth execution of projects and improved efficiencies across departments and project team members.

- Conducts and leads status meetings regularly with customers and internal teams and stakeholders, ensuring thorough communication at all stages of the project.

- Communicates proactively with customers & 3rd party vendors on production recommendations, risks, challenges, and solutions.

Requirements

• Experience working with Federal Customers or knowledge of FedRAMP process

• 4+ Years of Project Management Experience

• 5 years of client-facing and internal communication experience

• Organized and able to manage a wide range of projects and priorities

• Excellent communication, negotiation, and conflict management skills

• Bachelor’s Degree

• Local travel to client locations and Boomi sites as required

Preferred Requirements

• PMP Certification

• Ability to receive a Government Top Secret Clearance

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.