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Wallaroo Labs is working on a huge idea, and this is a phenomenal opportunity for a person who enjoys challenges. We’re exploring new, emerging use cases involving vast amounts of real-time data, such as in automotive IoT, transportation, and ad tech. Our mission is to help firms exploit this data very quickly to create business opportunities, reduce costs, and enhance safety and security. We’re building next-generation tools like Wallaroo, a highly efficient stream-processing engine, to power applications that run on petabytes of daily data and that expose the limits of traditional big data solutions. We believe this is a $10B+ market opportunity and we aim to take a good chunk of it.

We’re a seed-stage company that’s raised $6M from some of the best enterprise software investors in NYC, and we’re looking for ambitious people to grow our team and our business, enhance our culture and contribute great ideas.

The Position

We don't have a specific candidate in mind for this position. We believe in hiring strong engineers and letting them apply their unique skills and experiences to make our team and product better. That said, there are a few must-have requirements that are needed to do well in our environment. Beyond those, we are looking for candidates who have skills that draw from our "nice to have qualifications" list.

Requirements:

• Self-motivated and able to work independently
• Prior experience building high-volume data processing applications
• Good at async communication (key for working as part of the engineering team)
• Experience developing on *Nix system (shell, scripts, tools, etc)
• Experience using a modern version control system (git, mercurial)
• Ability to get up to speed with new languages quickly
• Desire to help those around you grow and learn from you
• A self-guided learner with the ability to pick up new skills quickly
• Excellent written and verbal skills
• Ability to work collaboratively with others
• Thrive in an environment where the long-term goal remains stable but day-to-day needs may change quickly

Nice to Have Qualifications:

• Experience running production systems
• Prior experience working with customers either external or business-oriented
• Experience working with/designing/building distributed systems
• Experience developing multi-threaded programs
• Experience using a "strongly typed" language
• Experience analyzing system performance
• Experience developing for AWS or other cloud systems
• Excellent teaching skills
• Strong algorithmic and mathematical skills
• Familiarity with open-source streaming data and message queuing technologies

Wallaroo Labs - Engineering Values

Distributed First

We are a fully distributed team with a base of operations in NYC and engineers ranging from California to the Netherlands. Our processes are always distributed first, with an emphasis on effective asynchronous communication.

Communication

One of our mottos is: “If it wasn’t communicated, it didn’t happen.” Communication is always crucial to effective collaboration, but in a distributed setting it becomes even more important. Email, text chat, and documentation are important tools to communicate across time zones and geography. Voice and video conferences bring us together despite working in different countries. We bring up concerns early, and share objectives, context and work progress in public. We value clarity and making assumptions explicit.

Learning

We value a commitment to learning, and see the ability to quickly get up to speed on new languages, technologies, and ideas as just as important as specialized knowledge, if not more. We stress a growth mindset, and know that listening can take effort but is crucial to understanding.

Self-motivation and accountability

Our engineers excel at working independently and flexibly collaborating with the right people for the job. We proactively get involved when help is needed.

Respect and openness

We know that we’re working with human beings with their own lives, concerns, and perspectives. We strive for charitable interpretation and empathy. We value constructive disagreement and challenging assumptions, but only when this is done with respect. We realize that even if you are an expert in some area, you can still learn from the fresh perspectives of novices, which means humility is not only reasonable, but essential to overcoming blind spots.

The right tool for the job

We know that in software engineering, there are no silver bullets. No language, framework, tool, or process is “The One, True Way”. We look for the right tool for the job, and depending on the circumstances, this may or may not be Wallaroo!

Adaptability

Our engineers have to be ready to adapt to changing circumstances and temporarily take on roles that might be a bit outside their job description. We value comfort with uncertainty and an openness to experimentation.

Everyone a Teacher

In a smaller startup, we need everyone to be a generalist to some degree. That’s part of the reason we value sharing knowledge, skills, and perspectives so much. Our engineers are eager to keep learning, but they’re also eager to teach their colleagues what they know, and to experiment with more effective ways to make this kind of information readily available.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

My name is Keith Corso and I started BusRight in an effort to create safe and efficient school bus systems. Over the past 3 months, we have signed on the 9th largest bus company in the US, hired 3 rockstar remote developers, and closed our pre-seed financing round.

We are looking to hire an iOS engineer who has experience with Swift & the latest iOS and watchOS APIs. We are open to chatting about full time and part-time opportunities regarding this position – we are flexible!

Looking forward to hearing from you,

Keith Corso - [email protected]

Last Call Media is looking for a Producer / Product Owner to join our team! 

The Role

Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 

Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 

What you’ll do:

• Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

• Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

• Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

• Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

• Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

• Expand relationships with existing customers

What you’ll bring:

• A proven track record of leading the delivery of digital products and services that delight customers.

• 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

• A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

  Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

• Experience and/or a desire to work remotely.

• The ability to travel for conferences, client visits, or workshops, ~10% travel.

• Ability to work efficiently, sometimes under tight deadlines

It’d be nice if you also had: 

• Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

• Familiarity with other popular web development technologies, third party applications and platforms.

• Experience or an interest in sharing your knowledge and experience at industry conferences 

• Familiarity with Atlassian tools, such as Jira and Confluence.

All of us at LCM pride ourselves on being:

• Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

• Highly communicative

• Able to work independently 

• Comfortable asking for help

• Experienced with communicating directly with clients

• Eager and motivated to learn new concepts

• A team player in a collaborative environment 

• A fast learner

Salary range: 

$60,000-90,000 USD

Application Process

Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

To apply visit: https://lastcallmedia.com/careers

This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

Do you live and breathe digital marketing, funnel optimization, and conversion? Are you passionate about building a world-class SaaS brand? Can you lead and inspire a team to help you get the job done?

Adalysis is an award winning suite of tools (SaaS) used by thousands of digital marketers from around the world to help them manage their Google Ads and Bing Ads campaigns. 

We are seeking a full time Marketing Manager with excellent analytical skills and a proven track record in PPC to lead our marketing efforts. As a high growth SaaS business we are seeking an exceptional candidate to drive campaign output across all digital channels. You will work directly with the founder to help us reach ambitious growth targets. 

Responsibilities:

• Devise a marketing strategy across all digital channels (SEO, PPC, Paid Social, Email, Display, Partnerships, PR)

• Management / execution and tracking of campaigns, focusing on ROI and conversion  

• Careful analysis of Analytics data and setting up funnels and event data 

• Oversee and manage website content 

• Ability to source, hire and manage new team members to support your efforts 

• Work with designers/developers/copywriters to improve our web presence 

• Manage split testing of landing pages to improve conversion

• Manage our content and social media accounts

• Comfortable on the phone and conferences when speaking to clients

Key Requirements:

• Full time dedicated person, working remotely in the UK or Western Europe (within 2 hours of GMT)

• Fluent in written and spoken English, excellent communicator, knows how to listen

• Knowledge of all digital channels: PPC, SEO, email, social, content, display

• PPC knowledge is particularly important with the ability to understand what our tool does and the problem it solves for our clients 

• Experience in SaaS tools is preferable

• Comfortable with a high level of initiative and a clear focus on delivering results

• Flexible, adaptable and organised

• Available on Skype / Slack (primary means of communication) during working hours

In return we offer:

• A better work life balance. Work from home in your own time and space.

• Flexible working hours

• £150 day on an independent contractor basis

• Take unpaid holidays as needed 

• The space to use your own initiative without being micromanaged 

• The opportunity to grow with the company and build your own team

• Access to tools, budget and resources to help you get the job done

We are an international company with headquarters in Silicon Valley in the U.S. and offices in Krakow and Amsterdam.

With double-digit growth, we would like to expand the Business Development team for U.S.  

We want people to join our team full-time. Mr. or Mrs. Right would meet the following expectations:

• ATTITUDE. Attitude is everything. You have the interpersonal skills to quickly connect and establish a relationship with potential customers.
• ENGLISH. Your English (written and spoken) is very good. Ideally, it’s ‘native’, but at least more than good enough to communicate with U.S. companies. Preferably you also live in U.S., so you’re in the same time zone as our clients.
• RESPONSIBILTY. This is a remote position and the rest of the Sales Team is working from Europe. That’s why you need to be able to manage your own work to achieve the objectives without someone looking over your shoulders.
• KNOWLEDGE OF ONLINE MARKETING. Basic knowledge of online marketing is a requirement – we will teach you the rest. Our prospects are seasoned online marketers and you need to understand their business and their problems. Any experience with Google or Facebook campaigns or marketplaces like Amazon or eBay would be a plus.
• SALES EXPERIENCE. We offer sales trainings and tools but we also except initiative from your side, so experience in sales can help you with that.

Any interest or experience in eCommerce or Online Marketing is helpful, but the main issue is: Do you have what it takes?

The Sales Development Representative is the first interface between prospects that have an interest in our software.

Your main responsibilities as a Sales Representatives will be:

• Demo of our services to interested potential customers
• Qualify sales leads based on specific lead qualification criteria definitions
• Keep track of all communications with customers and leads using our marketing automation software
• Manage our current client base to keep high customer satisfaction
• Build and manage lead development pipeline
• Build market and product knowledge to be able to handle our prospect’s questions
• Communicate with prospects and clients via LinkedIn

You will be communicating with prospects via email and on the phone.

There are many reasons why this job may be what you are looking for:

• Full responsibility and a lot a freedom
• Room to learn and to grow
• A competitive salary
• You will learn everything about Saas, eCommerce and of course data feeds
• Quarterly bonuses for good performance
• Join a market leader in online marketing software and share in the success of our growth

SALARY: Remuneration commensurate based upon experience

If you think you will like this job, please email your CV in English to [email protected] and attach following disclaimer:

“I hereby consent to my personal data being processed by Wordwatch Inc. for the purpose of considering my application for the vacancy advertised and for the future recruitment purposes”

HOMER has a newly created opportunity for a Senior Content Engineer to join our growing team! This role will be a remote position.

HOMER, a BEGiN brand, is the proven early learning program that provides the best educational start possible. We offer personalized, fun, and proven learning products for kids ages 2-8 to help build confidence, mastery, and a love of learning. We are deeply committed to our members and to their children, and we are building a creative and strategic team to develop a portfolio of early learning products that support learning everywhere.

Reporting to our Content Engineering Manager, the Senior Content Engineer will primarily contribute to the software design and development of our content management and delivery systems among other related tools and services.  As a member of the Content Engineering team, you will often serve as a technical liaison between our content creators (designers, animators, and learning specialists) and client-side engineers that build our portfolio of applications.

You will:

• Make direct technical contributions (writing, debugging, reviewing and deploying code).
• Provide technical guidance and feedback to your team members on a team distributed in several time-zones using agile project management methodologies.
• Contribute to technical design and architecture of applications, and participate in larger system design efforts.
• Build automated tests and help maintain existing test suites.

Must Haves:

• Demonstrable expertise designing and building fullstack NodeJS services and complex frontend applications.
• Experience bundling frontend applications with technologies like Webpack
• Experience in multi-environment deployment strategies for microservice applications.
• Sound Computer Science fundamentals (Bachelor’s degree in CS or related field preferred).
• Strong interpersonal and communication skills.
• At least 5 years of relevant work experience  (or undergraduate degree in Computer Science and 3 years of relevant work experience).

Nice-to-Haves:

• Familiarity with modern application frameworks and languages including TypeScript, React, Redux, and GraphQL.
• Familiarity with best practices in API design.
• Familiarity with a variety of datastore technologies (i.e. Redis, MongoDB, Elasticsearch, Postgres).
• Familiarity with Infrastructure as Code technologies (i.e. CloudFormation Template, terraform, ansible).
• Familiarity with container technologies (i.e. Docker), and experience setting up CI/CD solutions that containerize web applications and automatically deploy to various environments.
• Experience working with offshore or distributed teams, and familiarity using communication tools like Slack.
• Interest in innovations in web technologies and familiarity with many media types that power rich multimedia experiences.
• HTML5 game development experience with pixiJS, phasor.io or similar 2D game engine a plus.  Experience with Spine or other 2D animation technologies a plus. 

We like people who:

• Collaborate effectively with stakeholders and other team members (product managers, UI/UX designers, engineers, animators, illustrators, data scientists and others) to define and refine requirements and then execute on them.
• Have the ability and are willing to switch programming languages as necessary.
• Have an entrepreneurial mindset and know how to balance speed to market and elegance in technical design.
• Are passionate about and thrive in a culture of learning and teaching. You love challenging yourself to constantly improve, and sharing your knowledge to empower others.
• Care about solving big, systemic problems. You look beyond the surface to understand root causes so that you can build a complete and long-term solution for the whole ecosystem.
• Want to be part of an organization with a transparent and agile environment where you can communicate freely and openly.

What you’ll get:

• HOMER offers competitive compensation including equity and full benefits.
• Smart, passionate, and engaged co-workers.
• Excellent top-tier Medical/Dental/Vision benefits.
• The chance to have a big impact, quickly.
• Help bring a love of reading and learning to children globally!

HOMER is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. HOMER does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.

About SpiderOak Engineering

Our Engineering team is comprised of passionate and creative people who are committed to the premise that complexity is the enemy of security. The problem of security will not be solved by layering on more band-aids, e.g. firewalls, packet inspection, two-factor authentication, etc… these actually add complexity by increasing the attack surface. We take a fundamentally different approach by removing the need to trust your infrastructure or your admins through the combination of

• Zero-trust systems and applied cryptography
• Distributed ledger

Our platform and applications – built on Go – enable our customers to collaborate and communicate securely, and we’re looking for growing the team to help us turn this ambitious vision into reality. Our culture is focused on productivity and creativity, and we’re committed to collaboration with our colleagues across the organization.

Job Description

Rather than bore you with a long description, let’s cut to chase: your job is to implement distributed services in Go. Some of the specifications will be already written, but others will require you to design new services in partnership with our Security Architects. Additionally, you will iterate over our current codebase to improve it and fix bugs.

Experience & Skills

Simply put: you need prior experience in developing in Go. You also should have a desire to work with remote, distributed teams.

NOTE: Given the nature of our work, candidates must be US Citizens residing in the United States.

Working as Senior Software Engineer at Thycotic means being a part of a highly capable, collaborative and agile developers. Thycotic is creating awesome software that's used by thousands of IT professionals all over the globe. 

This can be a remote/telecommute position based out of your home office. Reports to the Software Development Team Lead. 

KEY RESPONSIBILITIES

• Be a fully contributing member of a Thycotic Sprint team.
• Work specifically on projects that include detecting, managing and recording interactions with processes on Linux and Unix systems.

 SKILLS & REQUIREMENTS

• 5+ years of experience in designing and developing in Unix/Linux low-level frameworks.
• 7+ years of C/C++ based application development.
• Strong SQL, REST and JSON development experience.
• Experience with developing to Active Directory and Kerberos.
• Ability to understand other components written in C++, C#/.NET and related technologies and be able to interface with them is preferable but not required.
• Strong design skills and full software development lifecycle experience.
• Passionate about writing quality code and constantly honing your development skills.
• Quickly read and understand both new and existing code written in other languages.
• Self-starter, yet highly collaborative with your team via chat and conference calls.
• Strong understanding of object-oriented principles, familiarity of the .NET framework and relational databases running on the back end.
• Ability to quickly read and understand both new and existing code.
• Ability to look at the big picture, come up with great new ideas, but also execute those ideas and write the code to make it happen.
• Seeking a highly collaborative, flat environment--there's not a lot of hierarchy or red tape here.
• Experience with large codebases and unit testing -- mock frameworks, web testing, database testing, etc.
• Desire to develop using Test Driven Development.
• Comfortable developing using pair programming.

WHY WORK AT THYCOTIC?

We’re passionate problem-solvers doing our part to make the world a safer place. We invest in people who are smart, self-motivated and collaborative.

What we offer in return is meaningful work, a culture of innovation and great career progression!

Thycotic was awarded “Best Places to Work” in 2019 in recognition of the hands-on experience and growth opportunities available here, as reported by employees.  A focus on employee advancement and our ethos of respect are just some of the reasons why people love working here!

Thycotic is an Equal Opportunity Employer and does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, or veteran status.

Upon conditional offer of employment, candidates are required to complete a criminal background check and drug screen per Thycotic employment policy. In addition, all publicly posted social media sites may be reviewed.

At Olo we develop an online food ordering platform used by many of the country’s largest restaurant chains, reaching millions of consumers. Olo is revolutionizing the customer experience at these restaurant chains, and we're looking for a talented database administrator to join our team and help achieve this vision. You'll work with a smart, passionate team dedicated to delivering amazing products using modern tools and technologies.

As part of the team you will play a significant and visible role in helping us scale one of the most advanced food ordering platforms in the market. You will collaborate with our engineering team to guide database designs and query optimizations. You will help us ensure that our databases run smoothly across both Production and Development/QA environments. You will contribute to ongoing performance monitoring, alerting, and tuning. You will help us diagnose and resolve production incidents.

You’ll be joining our Infrastructure Team, responsible for keeping Olo’s food ordering and delivery systems up and running reliably and securely. Our DevOps oriented team uses Infrastructure-as-Code with automation wherever possible. The system has many moving parts and frequent deployments. 

Any member of that team may work at Olo’s headquarters in New York City’s Financial District or remotely from anywhere in the U.S. In fact, more than half of our engineering team is remote!

Requirements

• Experience monitoring and tuning Microsoft SQL Server in a 24/7 OLTP environment
• Experience monitoring and tuning PostgreSQL in a 24/7 OLTP environment
• Experience operating, maintaining and troubleshooting Always on Availability Groups
• Detailed knowledge of RDBMS internal workings
• Solid expertise writing and optimizing complex SQL queries
• Comfortable in the scripting language of your choice
• Experience with Infrastructure as Code and Git
• Experience running databases in a Cloud environment.
• Experience with data warehousing and ETL/ELT pipelines

Beneficial

• Experience with Redis, ElasticSearch, AWS Redshift, AWS Athena or AWS DynamoDB
• Experience with Graph databases (e.g. Neo4J)

About Olo

Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand’s own website or app, third party marketplaces, social media platforms, smart speakers, and home assistants. Olo serves as the on-demand ordering and delivery platform across 70,000 locations for over 300 brands, such as Applebee’s, Checkers & Rally’s, Cheesecake Factory, Chili’s, Dairy Queen, Denny’s, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Portillo’s Hot Dogs, Shake Shack, sweetgreen, Wingstop, and more. Learn more atwww.olo.com.   Olo's headquarters is located on the 82nd floor of One World Trade Center.  We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map:https://www.olo.com/images/culture.jpg.

We encourage you to apply! 

At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are consistently underrepresented across the tech sector and we are fully committed to doing our part to move the needle.  Olo is an equal opportunity employer and diversity is highly valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you!

Wallaroo Labs is working on a huge idea, and this is a phenomenal opportunity for a person who enjoys challenges. We’re exploring new, emerging use cases involving vast amounts of real-time data, such as in automotive IoT, transportation, and ad tech. Our mission is to help firms exploit this data very quickly to create business opportunities, reduce costs, and enhance safety and security. We’re building next-generation tools like Wallaroo, a highly efficient stream-processing engine, to power applications that run on petabytes of daily data and that expose the limits of traditional big data solutions. We believe this is a $10B+ market opportunity and we aim to take a good chunk of it.

We’re a seed-stage company that’s raised $6M from some of the best enterprise software investors in NYC, and we’re looking for ambitious people to grow our team and our business, enhance our culture and contribute great ideas.

The Position

We don't have a specific candidate in mind for this position. We believe in hiring strong engineers and letting them apply their unique skills and experiences to make our team and product better. That said, there are a few must-have requirements that are needed to do well in our environment. Beyond those, we are looking for candidates who have skills that draw from our "nice to have qualifications" list.

Requirements:

• Self-motivated and able to work independently
• Prior experience building high-volume data processing applications
• Good at async communication (key for working as part of the engineering team)
• Experience developing on *Nix system (shell, scripts, tools, etc)
• Experience using a modern version control system (git, mercurial)
• Ability to get up to speed with new languages quickly
• Desire to help those around you grow and learn from you
• A self-guided learner with the ability to pick up new skills quickly
• Excellent written and verbal skills
• Ability to work collaboratively with others
• Thrive in an environment where the long-term goal remains stable but day-to-day needs may change quickly

Nice to Have Qualifications:

• Experience running production systems
• Prior experience working with customers either external or business-oriented
• Experience working with/designing/building distributed systems
• Experience developing multi-threaded programs
• Experience using a "strongly typed" language
• Experience analyzing system performance
• Experience developing for AWS or other cloud systems
• Excellent teaching skills
• Strong algorithmic and mathematical skills
• Familiarity with open-source streaming data and message queuing technologies

Wallaroo Labs - Engineering Values

Distributed First

We are a fully distributed team with a base of operations in NYC and engineers ranging from California to the Netherlands. Our processes are always distributed first, with an emphasis on effective asynchronous communication.

Communication

One of our mottos is: “If it wasn’t communicated, it didn’t happen.” Communication is always crucial to effective collaboration, but in a distributed setting it becomes even more important. Email, text chat, and documentation are important tools to communicate across time zones and geography. Voice and video conferences bring us together despite working in different countries. We bring up concerns early, and share objectives, context and work progress in public. We value clarity and making assumptions explicit.

Learning

We value a commitment to learning, and see the ability to quickly get up to speed on new languages, technologies, and ideas as just as important as specialized knowledge, if not more. We stress a growth mindset, and know that listening can take effort but is crucial to understanding.

Self-motivation and accountability

Our engineers excel at working independently and flexibly collaborating with the right people for the job. We proactively get involved when help is needed.

Respect and openness

We know that we’re working with human beings with their own lives, concerns, and perspectives. We strive for charitable interpretation and empathy. We value constructive disagreement and challenging assumptions, but only when this is done with respect. We realize that even if you are an expert in some area, you can still learn from the fresh perspectives of novices, which means humility is not only reasonable, but essential to overcoming blind spots.

The right tool for the job

We know that in software engineering, there are no silver bullets. No language, framework, tool, or process is “The One, True Way”. We look for the right tool for the job, and depending on the circumstances, this may or may not be Wallaroo!

Adaptability

Our engineers have to be ready to adapt to changing circumstances and temporarily take on roles that might be a bit outside their job description. We value comfort with uncertainty and an openness to experimentation.

Everyone a Teacher

In a smaller startup, we need everyone to be a generalist to some degree. That’s part of the reason we value sharing knowledge, skills, and perspectives so much. Our engineers are eager to keep learning, but they’re also eager to teach their colleagues what they know, and to experiment with more effective ways to make this kind of information readily available.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

At Podia, we’re building the best platform on the planet for creators to sell online courses, memberships and digital downloads.

We’ve been around for a few years, have helped creators earn millions, and we’re growing fast…

…really fast.

That’s where you come in 😉

We’re looking for a full-stack Rails developer with a propensity for modern frontend development — you’ll be happy writing Ruby but can also turn around and wrangle a Webpack config file or refactor some hairy React code.

You’ll help us ship faster, get more done and make big improvements to our platform

Requirements

What you’ll work on:

• Expanding the breadth and depth of our product features 🏗️
• Polishing our existing features to improve our users’ experience 🖌️
• Bugs happens… you’ll help us resolve them 🐛
• Refactoring the internals to keep the code easy to work with 🔨
• Improving our test suite to give us more confidence to ship 🚨
• Writing and maintaining payment and API integrations 📇

Here are some of the technologies we use:

• Ruby on Rails
• PostgreSQL
• Sprinklings of Javascript and Stimulus, where necessary
• React, for the occasional feature that requires it
• Webpacker, Bootstrap, and npm to manage our UI code
• Redis, for caching and background queues
• Sidekiq for background processing
• Heroku for hosting the app
• We also maintain integrations with many third-party APIs (PayPal, Stripe, Zapier and Drip, just to name a few)

You probably don’t have experience in all these technologies, and that’s okay! Rails is the core of our tech stack and you’ll also bring other experience to the role.

Some other things you should be comfortable with:

• Multiple competing (and sometimes shifting) priorities 😅
• Communicating your work clearly in Slack, GitHub pull requests, or a pairing session ✍️
• Lending a hand to your teammates (and customers) when the need arises. We’re tightly knit and supporting each other is a huge priority ✨
• Learning quickly, and developing confidently—because nothing is “someone else’s job” 🦝
• Staying calm under pressure. You remain cool even when Rollbar errors are pouring into slack, background jobs die, and the app grinds to a halt 🆘
• Working remotely. Our team is spread across North America and Western Europe (you should be in one of those two regions), and our headquarters is Slack 🌎

Benefits

Why work at Podia?

• Ultimate flexibility. We try to have some overlap time every day, but outside of that work whenever & wherever you work best 🗺️
• Extreme autonomy. No micro-managing here. You’ll be given high-level direction and then left to solve it the way you feel is best. You’re the expert! 📚
• That said, the rest of the team is always ready to lend a hand — or even an ear if you just need to rubber duck some ideas 💡
• You get to work with a small, highly-talented team that has built — and continues to build — our product with care.We’re not one of those “hire all the devs!” organizations that tries to grow too quickly 🎨
• Whether it’s fixes, small tweaks, or substantial features, we deploy often. There’s zero red tape to slow you down 🚀
• We have a rapidly growing base of passionate customers. Your work will be seen and appreciated by many people❤️
• Competitive compensation. We want to hire the best people, and we’re ready to pay for them 💰
• Great benefits including three weeks paid vacation (plus another week during the December holidays), sabbaticals every three years, professional development credit, paid family leave, and more 😃
• (Paid for) annual retreats to spend time with the team and have fun together. This year’s retreat is in Washington, DC! ✈️

Interested in joining our team?

We’d love to chat 😃

We’ll ask for professional references (both a co-worker and a manager) from any finalist candidates.

• Help build a world class machine learning deployment solution that solves real-industry problems at a massive scale

• Join a remote-friendly company - work anywhere in the US or Canada including your sofa, the beach, or our Seattle waterfront office

• Experience rapid growth in an AI startup, backed by industry leaders including Google’s AI fund

Algorithmia automates, optimizes, and accelerates every step of the journey to deploying of AI and ML at scale. We allow anyone to run models on a massively parallel infrastructure in minutes instead of months. In our cloud or your datacenter - all completely managed for maximum performance at minimum cost. Already trusted by over 90k developers and major enterprise customers, Algorithmia makes scalable Machine Learning fast, simple, and cost-effective for everyone.

Due to ongoing growth, we’re hiring a Machine Learning - Infrastructure Engineer to join the Machine Learning team. You’ll join a team of highly focused engineers developing for a platform that supports over 90k engineers and processes millions of AI and ML workloads. Our team has worked on building billion dollar products at Amazon, Danger, Microsoft, Socrata, and Paypal. We offer our engineers an unparalleled opportunity to learn, grow, and impact an enormous user community.

What does the Machine Learning team do?

The Machine Learning team is empathetic to our users. We build and deploy models, experience the whole Machine Learning lifecycle. We turn that experience into stories, content, demos, and perhaps most importantly, feedback into the product. We can split our responsibilities into three broad categories that contributes to the company's mission:

Content

The ML team thinks about the best practices for machine learning systems, and tries to be on the forefront of thought leadership in our space. We produce blogs and technical demos. This isn’t limited just within the Algorithmia platform, but includes full pipelines demonstrating the end-to-end machine learning lifecycle. We keep an eye on newly released open-source models, and add them to the platform. However, this responsibility is secondary to the focus on how to do machine learning in production.

Product

The ML team drives value to the company through what it brings to the product. Many features developed by the ML team is being used in customer demos. The team adds & maintains new programming languages & runtime environments for algorithms. We keep up with the developments in all major ML frameworks. We try out common ML workflows, and work with product to ensure the platform can support those integrations.

Support

The ML team provides deep technical support at the algorithm/model level.

As a Machine Learning Engineer at Algorithmia, you will:

• Write production-quality code that solves real world problems, in any of our supported algorithm development languages

• Create blog posts, integrations & demos for end-to-end machine learning systems

• Build & maintain build/runtime environments for all major machine learning frameworks: Tensorflow, PyTorch, MXNet, Caffe, AllenNLP, SpaCy, etc

• Develop tools to use for Data Scientists from top Fortune 100 companies around the world

• Work with a passionate, distributed team on the cutting edge of AI/ML infrastructure

• Have a real career plan, with mentorship and fast-track opportunities to promotion, technical leadership, people management, or wherever your interests may be

• Work anywhere in the US or Canada

And we might make the perfect match if you:

• Are a skilled software engineer with experience in more than one programming language  (such as Python, Java, Scala, etc.) and deep understanding of at least one (we do a lot of Python - and will be happy to teach you the other languages)

• Have deep empathy for users, and understand that Algorithmia would not exist without them

• Experience working on distributed systems, industry data science, any kind of public AI/ML projects, distributed or parallel computing, or the implementation of something cool on our AI marketplace (hint: free trial!)

• Are current on the state-of-the-art in machine learning algorithms in the industry

• Having practical experience or a degree (MS/PhD is a plus) in Computer Science including practical areas of Machine Intelligence (or Deep Learning), and excellent fundamentals in computer science, algorithms, and software design

As a Machine Learning - Infrastructure Engineer at Algorithmia you’ll join a passionate team that’s changing the way everyone uses AI and ML. You’ll solve real problems, make an impact, and work in a flexible environment that encourages you to follow your own interests as well. You’ll be welcomed into an intelligent, quirky, and diverse group and gain access to fantastic perks beyond just salary, equity, and insurance benefits - all from the comfort of your own sofa (or our dog-friendly office). 

Algorithmia is an equal opportunity employer and we value diversity at our core. We will never discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status and encourage everyone to apply.

We are looking for a talented SDET / QA Automation Engineer to join our team in Lausanne, Switzerland. As a member of our team, you would be contributing to our core product SILO, a digital asset management solution designed for financial institutions. You would be working closely with blockchain experts, embedded software engineers and hardware manufacturers. Your contribution would have a direct impact on the evolution of the cryptocurrency/fintech industry as we know it today.

Responsibilities

• Maintain integration and end to end tests written in either Java, Scala, Python, or Go

• Design and implement test cases for integration and system tests for SILO, our custody platform.

• Automation of tasks and test cases

• Discussion and alignment with the Engineering Team

• Operation and support of the application in production

• Enthusiasm to extend the field of activity and having the will to deal with new technologies

Desirable

• Proven experience as an SDET or Quality Assurance Engineer or similar

• Experience in QA methodology

• Familiarity with Agile frameworks and regression testing is a plus

Applications

• Get in touch by sending your CV to [email protected]

• If your skill set doesn’t fit perfectly within our requirements, please do not hesitate to apply

Hi there, thanks for stopping by.

What follows is a bit lengthy, but will give you a better idea of what we do, what we value and how we work.

what we do

You know those websites that make it impossible to add an item to your cart, sign up for a newsletter or enter your credit card information? Sooo frustrating, right?! Instead of buying the pants or entering your email, you throw up your hands, mutter a curse word or two and immediately head over to YouTube to watch cat videos.

At surefoot, we make life easier for web surfers and shoppers like you.

We ease user frustrations, improve conversions and craft data stories that help our clients make sound, data-informed business decisions.

How, you ask?

In short, we formulate hypotheses based on data from sources like Google Analytics, HotJar and customer service data, which allow us to identify the biggest friction points on our clients’ sites. Then, we validate or invalidate our hypotheses in the form of A/B tests, whose results we analyze to determine the optimal site experience.

front end A/B test engineer role and requirements

As a Front End A/B Test Engineer, you’ll work closely with strategic directors, account managers, designers and QA to build tests the team has prioritized for our clients. This is a unique front-end role, as you’ll be writing code that is inserted into websites via 3rd party testing tools like Optimizely, Convert or Google Optimize. Ethical hacking, of sorts.

The position is for a fully-remote independent contractor and open to U.S.-based applicants only. Currently, the role offers 5-10 hours per week but we expect that number to grow as the company does.

**Something important we want you to know ahead of time is that this job is a bit different than your standard front-end gig. You won’t be working on a single app or feature for several months. Instead, you’ll be writing smaller chunks of code on a lot of different projects for a variety of clients. One day it could be an exit intent modal, the next could be restructuring a nav – the possibilities are endless. Your code will sometimes (often) be part of a losing test and never see the light of production, which is one reason we value efficiency over perfect, beautiful code.

TL;DR – if you’re someone who enjoys endless refactoring and the idea of writing “throwaway code” gives you heart palpitations, this job probably won’t light your fire.

If you’re still with us, here are the requirements:

must-haves

• Able to communicate clearly and concisely with good “email voice”

• Intermediate-Advanced to Advanced knowledge of Javascript, jQuery, HTML, CSS, Sass

• Git and command line proficiency

• Past experience developing for mobile, desktop and tablet

• Self-motivation, ability to work independently and remotely, the desire to continuously learn and grow

• Hobbies outside of work

nice-to-haves

• Experience with testing tools like Optimizely, Convert, Dynamic Yield or others

• Experience with Google Analytics

• Familiarity or understanding of frameworks like React, Node and Angular

• Funny GIF library, good emoji usage, sense of humor

our values and culture

Our values are extremely important to us and we stake the company on them. This means that even the Grand Poobah of Javascript won’t be considered if our values don’t align.

be nice and do the right thing. We firmly believe that this world could use a bit more kindness so we strive to infuse it throughout our interactions – with clients, each other, our communities and all those we meet. Doing the right thing means we refuse to waiver on doing what is best for our business or our clients, even if it means less upside for us.

own your mistakes, learn from them and move on. Our preferred path is to “fail fast”. In other words, identify your mistakes, take ownership, discuss what you learned, identify solutions for ways to correct them so they don’t happen again and move on.

dedication to your craft and our clients. While we do track how many hours are spent working on each client, we value output over hours. As long as you’re a US citizen, we don’t much care where you work from. However, we do care mightily that your work is done with efficiency, precision and pride.

make it easy for people to say “yes”. If a process isn’t working or hindering you in some way, don’t wait to be asked to fix it. Instead, like Nike says, Just Do It™. Make it work for you. Experiment. You’re a smart, capable person so don’t ask permission. Arrive with a well-thought-out solution that makes it easy for everyone to say “yes” to, you smarty, you.

ready to apply?

Since we are a fully remote team, we have a somewhat atypical interview process. For the first step of the interview phase, we ask applicants to show basic competency in the necessary skill sets (don’t worry, no hazing a la “live code fizzbuzz” is involved).

If all is well there, you’ll move on to phase two which involves a Zoom video call to get to know one another a bit better. If we’re feeling good about that, we’ll contact your references.

And finally, if your references check out and confirm you’re not a stabber, we’ll ask you to do some actual paid work with us to determine fit for both parties.

To apply, compose an email to [email protected] and [email protected] with the following:

• Your desired hourly rate and amount of time you’re available per week

• A link to your GitHub, StackOverflow, or other dev profile

• Any relevant experience you have with A/B testing

• Paste a link to your code from this exercise

All applicants will receive a response. surefoot is an equal opportunity employer and we are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

About Visitor Queue:

Visitor Queue is an advanced B2B lead generation software that has partnered with Google Analytics to allow organizations across the globe to identify the companies that have visited their website. Over the past 2 years, we have grown our user base to over 5000 companies including, Microsoft and Jones Lang Lassalle. An establishing leader in our category, we have over 150 positive reviews and a 90%+ rating on G2 Crowd and Capterra. We are a fast-growing Startup looking to establish further dominance in the lead generation and marketing analytics space.

In order to continue our growth, we are looking to add a fulltime intermediate software developer to work remotely with the support of our current team. If you’re a hardworking, code assassin, then this is the role for you!

About the Role:

The successful candidate will be an integral part of our technology department, which currently includes 3 software developers (1 fractional CTO, 1 Senior Developer and 1 Front-end Developer). They will be responsible for the continued development of our application, website, integrations, and people.

Key responsibilities:

• Build out additional features, integrations and capabilities

• Work with our current team to further the technical capabilities of the company

• Develop new integrations with complementary software

• Solve any support tickets and bugs logged by the support team

• Daily check-ins and weekly scrums

Qualifications:

• 3-5 years of experience

• Proficient in HTML, CSS, JS, Ruby on Rails, SQL

• Proficient in PostgreSQL (e.g., understanding of stored procedures, triggers, CTE)

• Very comfortable with Git and GitHub

• Ability to communicate (verbal and written) clearly, accurately and eloquently in English

• Hardworking with the ability to easily adapt to changing circumstances

• Interested in growing and expanding their current abilities in a fun environment

• Knowledgeable about test-driven development (TDD), behaviour driven development (BDD) and debugging

Visitor Queue is an equal opportunity employer. Accommodations are available for candidates taking part in all aspects of the recruitment, selection and/or assessment process. If selected to participate in any part of the recruitment and/or assessment process, please inform us of the nature of any accommodation(s) that you may require.

If you are interested in apply for this position, please email a resume and link to your LinkedIn profile to Nick Hollinger, CEO - [email protected]

Hello! Are you ready to Work from Home and transform your career?

We're looking for a Full Stack Engineer to join the engineering team at Modus. Want to help our client’s build awesome solutions to accomplish their goals and vision? Are you interested in working from home with some of the best talent on the planet? Then keep reading.

About You

You love building great software. Your work could be supporting new feature development, migrating existing features, or creating APIs. You will support both front end and backend development. Our clients tech stack is .NET and Angular.  We use modern tools, which means you’ll have the opportunity to work with software like Webpack, Redux, Apollo, Styled Components, AWS and other cloud platforms, and much more. 

You have worked with teams before on large and demonstrable projects. You understand Agile software development, DevOps practices, and can work closely with QA teams to optimize your code.  

You relish creating high quality code from the comfort of your own home. Your engineering projects will focus on understanding customers' needs and translating those needs from product specifications into functional, production ready code. You'll have the opportunity to ship code daily that will be used by customers.

You love learning. Engineering is an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet.  You are self-driven, self-learner willing to share knowledge and participate actively in your community.

Having overlap with your team is critical when working in a global remote team. Modus requires all team members to overlap with EST morning hours daily. In addition, reliable high speed internet is a must.

Things You Might Do

Modus is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

• Give back to the community via open source and blog posts
• Travel and meet great people- as part of our remote-first lifestyle, it's important that we come together as needed to work together, meet each other in person and have fun together. Please keep that in mind when you apply.
• Teach and be taught: Modus creates active teams that work in internal and external projects together, giving opportunities to stay relevant with the latest technologies and learning from experts worldwide
• Interact directly with internal and external clients to represent Modus and its values

Why Modus Create:

Our Benefits may vary according to the Country you are located in, so please reach out to our recruiter in case you have any questions.

If you become a contractor we offer:

• Competitive compensation
• 100% Remote work (could vary according to the client's needs)
• Travel according to client's needs
• The chance to work side-by-side with thought leaders in emerging tech

Do you have what it takes? Apply today!

Silktide build cutting-edge website analysis tools used by household brands around the world. We're looking for developers with a flair for PHP to join our growing team.

You'll be working mostly in PHP 7.2 alongside a team of experienced developers. Our stack is currently based on AWS, Redis, MySQL, ES6+, Redux, and React which, along with being a lot of fun, allows us to quickly prototype and polish our ideas.

Examples of challenges we work on include: multilingual spelling and grammar checking, using

AI to improve SEO, and scaling to test millions of webpages every month. We're moving fast and no two days are the same.

Applicants are expected to demonstrate high proficiency in PHP. Familiarity with any of the other technologies listed above is a plus. You'll need to be able to manage your own time, be commercially minded and have the confidence, passion and creativity to champion your own ideas.

We offer awesome perks, opportunities for rapid career progression, and competitive compensation based on your experience.

We cannot sponsor visas at this time.

No agencies please.

You will implement, evaluate and maintain various Natural Language Processing algorithms.

Responsibilities

• Build datasets for training and evaluation of NLP algorithms

• Write statistical and rule-based NLP algorithms

• Use exciting technologies such as word embeddings, topic models, CRFs, SVMs

Experience

• 3+ years commercial or academic experience of NLP algorithms

• 3+ years experience of an object orientated programming language (preferably C# but we’ll consider Java, Scala, Python etc)

• An in-depth knowledge of English grammar and vocabulary (familiarity with grammar and vocabulary of other languages is a plus)

• Focus on quality and timely delivery

• Strong attention to detail

• A can-do attitude and the ability to think creatively to solve problems

Hours of work

40 hours/week 

Please note that we are a fully-remote company so all applicants must be prepared to work independently from their own space. 

As we are a UK company, this will be a freelance position. Any applicants will be responsible for paying taxes in their own country.

How to apply

Please send a resume and a cover letter detailing why you are the right person for this position to [email protected] 

We are looking for a talented C++ Engineer to join our team in Lausanne, Switzerland. As a member of our team, you would be contributing to our core product SILO, a digital asset management solution designed for financial institutions. You would be working closely with blockchain experts, software engineers and hardware manufacturers. Your contribution would have a direct impact on the evolution of the cryptocurrency/fintech industry as we know it today.

Responsibilities

• Maintain and enhance the C++ codebase of our secure execution environment.

• Work on an essential part of the SILO product, and ensure it’s reliable by writing comprehensive

• tests.

• Integrate new cryptocurrencies and security features.

• Further develop the hardware platforms that our products rely on

Desirable

• Experience in C++

• Good knowledge of applied cryptography,

• Familiarity with Agile frameworks and regression testing is a plus

Applications

• Get in touch by sending your CV to [email protected]

• If your skill set doesn’t fit perfectly within our requirements, please do not hesitate to apply

About walrus.ai

walrus.ai is a new approach to testing and ensuring confidence in complex web applications. Through a combination of human intelligence and computer execution, we offer quick and reliable monitoring and testing from simple, plain-English instructions. Our goal is to eliminate time wasted on writing and maintaining tests across the entire stack, allowing engineers instead to focus on building products.

We are backed by great investors, and are making our first hire. This is a great opportunity to shape a company in a massive market from the ground up. There are 3 of us, and we are based in San Francisco. This position is also remote-friendly.

As our first hire, you will...

• Work closely with the rest of the team (engineering, product, design) to define and implement new features from start to finish, with clean and well-tested code (dev-ops, server, client).

• Build, maintain, and continuously improve our internal automation tooling to ensure quick and reliable test results for our clients.

• Build and maintain infrastructure and monitoring such that our clients are consistently having the best possible experience.

Our Values

Listen First

We believe in empowering and delighting our customers. The biggest part of that is listening to them, when they’re happy, and when they’re frustrated. Before making any hard decision, listen to different points of view, collect as much insight as possible, and move forward with conviction. Don’t bring the ego in the building.

Always learn

“A man who carries a cat by the tail learns something he can learn in no other way.”

— Mark Twain

Failure is embraced, as long as you learn something from it.

We believe in curiosity, and first-principles reasoning. All ideas are welcome, and debate is embraced. We aim for clarity of thought, and collecting diverse points of view, from our team, and our customers.

Keep it simple

“Stock is the backbone of good cooking, just roast some bones, roast some vegetables, put them in a big pot with water, and reduce and reduce and reduce.”

— Anthony Bourdain

Whether cooking, writing a book, or managing your workload, boiling ideas down to their essence, and bringing elegant simplicity to complex systems are the backbones of operational excellence.

Engineering Qualifications

• 2+ years of engineering experience in a consumer or enterprise software company.

• Proficient in front-end technologies, being familiar with the DOM and how to interact with it.

• Capable of diving into backend code to write new features from top to bottom.

• BS in computer science or related field, or relevant work experience.

Bonuses:

• Browser automation experience (Puppeteer, Selenium, Cypress)

• Experience with ReactJS

Personal Qualities

• You understand, and care deeply about the ramifications of the code you write, on the customer, and on the business.

• You think from first-principles.

• You are comfortable with the ambiguity and pace of iteration of an early-stage startup.

• You are resourceful and will do whatever to deliver delightful customer experiences.

• You have strong opinions, but are open to changing your mind.

• You believe that a steeper slope makes up for a lot of y-intercept.

Sound like you?

Please reach out to us, and one of the co-founders will get back to you ASAP. We look forward to hearing from you!

Additional Information

walrus.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

My name is Keith Corso and I started BusRight in an effort to create safe and efficient school bus systems. Over the past 3 months, we have signed on the 9th largest bus company in the US, hired 3 rockstar remote developers, and closed our pre-seed financing round.

We are looking to hire an iOS engineer who has experience with Swift & the latest iOS and watchOS APIs. We are open to chatting about full time and part-time opportunities regarding this position – we are flexible!

Looking forward to hearing from you,

Keith Corso - [email protected]

At Podia, we’re building the most creator-friendly platform on the planet to help people sell online courses, memberships, and digital downloads. And the #1 reason people cite for using us?

Creator-friendliness 🤗

Sounds great, but what does it mean?

It means:

• Fast, friendly support 💨
• Free migrations 🚚
• No technical headaches 🖥️
• No transaction fees

…and a relentless passion, across our entire team, for helping our creators succeed.

Delivering all of that creator-friendly goodness takes work, and that’s why we need your help!

We’re looking for a super-friendly, tech-savvy, experienced support agent who can help our customers make more sales.

Here’s what you’ll do:

• Respond to customer tickets via chat and, email. This is priority number one. Remember that whole creator-friendly thing? We’ve got a reputation to protect 😉
• Migrate customers (downloading/uploading content, setting up courses, etc…) who need some help switching over from other platforms 📦
• Troubleshoot product issues, reproduce them for our dev team when necessary and keep track of their status 📝
• Help our customers with questions about our product, as well as coaching them toward making their first sale 🙌
• Keep your finger on the pulse of our customer base, helping the team understand what our customers are thinking and asking for 🤔

Requirements

We’re looking for a support agent with:

• Really, really, really good writing skills, who can rewrite this bullet to make it sound better 🖊️
• Tech skillz. Ideally, you’ve worked in a SaaS company and can take screenshots and record videos for customers like a boss 💯
• Support experience. You know what it takes to make customers happier than they were before they met you 😊
• Availability from 10am - 6pm ET M - F. You’ll also be asked to check in on support emails every few weekends 📆

• Have created and / or sold an online course, digital download, or membership before 🤑
• Have experience with Intercom and Slack 💬
• Have experience working remotely 🗺️
• Have worked with digital creators before 💡

Benefits

Here’s what you’ll get if you join us:

• Competitive salary 💰
• Equity in a rapidly-growing company 📈
• 401(k) match (US-based employees) 🏦
• Health insurance and other medical benefits (US-based employees) 💊
• Paid family leave 🍼
• Three weeks of vacation, plus a 3-month sabbatical for every three years you stay at Podia 🏖️
• Work from anywhere with an internet connection 🌎
• A professional development credit 💳
• Annual team retreats with all expenses paid ✈️

Sound like you? Want to be part of a smart, nimble, motivated team working hard to build something big?

We’ve been around since 2014, have the greatest customers in the world, and a team that will stop at nothing to help our creators win. If that sounds like something you want to be part of, we want need to hear from you.

We’re looking for candidates in the same regions as our current team (North America and Western Europe) and will ask for professional references (both a co-worker and a manager) from any finalist candidates.

Convo’s mission is to connect humans through universal communication solutions shaped by cultural experiences.  We are a Deaf-owned, Deaf-operated, and FCC-certified company and we are seeking a like-minded and passionate individual to join our support team to assist users with inquiries regarding our products and services as well as assist users in troubleshooting through Video Phone (VP), E-Mail, and LiveChat. This position will support the company's retention strategy.

Convo is an equal opportunity employer and we welcome everyone to our team. If you need accommodations during the application or interview process, please let us know.

In your application, please feel free to note which pronouns you prefer.

At Convo, we redefine what it means to give back, we are all about elevating our community to new heights, and this is not possible without people who share the same passion for our culture and identity. We are seeking a motivated and talented individual to join our Customer Success team to ensure all Convo users have a successful experience. If you feel we’re the place for you, then join us to make a difference!

Responsibilities

• Provides timely front-line support to customers.

• Provides general support and resolutions for customer related concerns.

• Assist customers with the registration process.

• Accurately document problem resolution including all actions taken through resolution.

• Ensures all customers are keenly aware of all products and unique features.

• Responds to all customer complaints and concerns.

• Provide proactive support to customers by anticipating support needs before they occur.

• Assists with onsite marketing related activities as needed.

• Assist with special projects as assigned.

Required Skills & Qualifications

• Strong Knowledge and familiarity with Convo products and features

• Knowledge with platform: Salesforce.com

• Ability to solve problems, multi-task and prioritize effectively

• Possess excellent interpersonal, communication, active-listening and written skills

• Ability to remain professional and courteous with customers at all times

• Must be available to work occasional nights, holidays and weekends

• Possess knowledge and understanding of Deaf culture in general

• Fluent in American Sign Language

This position will remain open until filled. 

Silktide makes software that helps companies test and improve their websites. We work with household brands around the world, such as eBay, Orange and HSBC to name a few.

As a Customer Success Manager, you’ll focus on driving retention and growth within our existing client base. You’ll report into the Head of Customer Success and work closely with Sales, Operations and Product Managers to provide a consistent, first class experience for clients using Silktide.

Our focus is making it easy for customers to launch with Silktide and ensuring they are set up to successfully grow their use of the service throughout the lifecycle of their relationship. This is more than simply taking our customers through a business review, it’s about ensuring the customer is delighted from day one, that they’re optimizing their use of the service, and that they’re positioned to continue to grow their use over time.

As part of the role, you will also be responsible for instilling best practices for customer support and will provide guidance and training to customers in order to help them maximize their usage with our core products.

• Managing accounts within an exciting growth environment

• Effectively tailor your communication style to different audiences

• Ensure revenue growth from existing customers through high customer satisfaction

• Achieve and maintain high NPS

• Help customers get the most out of the product

• Work to deeply understand customer roles, and their challenges

• Hold account meetings with existing customers (travel required)

• Ensure customers are kept up to date with product improvements and new features

• Onboarding and training new enterprise clients

• Feedback to product on areas for improvement

You should be prepared to reach out to customers, take care of them and target problems even before they happen. It is about understanding the customers’ business requirements and looking at our solution from their point of view in order to increase the recurring revenue whilst reducing churn.

If you have previous web specific, digital agency, sales and/or account management experience, then this would be advantageous especially if this is within a SaaS environment. Your success will be measured by the success of our customer satisfaction, as well as the additional revenue generated by our customers as a result. You will be able to manage your own time, have confidence and be commercially minded. If you need something to work better, you’ll be encouraged to implement it.

This is an exciting time to join Silktide, we are growing fast and expanding internationally, so there are plenty of travel opportunities. Our office is based in Derby, with excellent transport links and remote working is an option. We offer awesome perks, flexible working conditions, a fantastic salary and the opportunity to succeed, and we think you’ll be hard pushed to find anything like this anywhere else!

We cannot sponsor visas at this time.

No agencies outside our PSL please.

Our Snowplow Insights offering has grown significantly over the last year, and we now orchestrate and monitor the Snowplow event pipeline for nearly 200 customers, many of them processing billions of events per month. The support that we provide to our customers is a core part of the Snowplow Insights offering, and we strive to provide the best technical support of any analytics vendor.

We have implemented a full “follow the sun” support model at Snowplow, with our six Support Engineers working in six well-distributed time zones (East & West Coast US, Canada, Spain, Portugal, Russia). We are now looking to hire an additional Support Engineer in the UTC +7 to UTC +12 time zone range. 

This is a Support Engineering role - not a Support Agent role. We are looking for candidates who can learn, troubleshoot and explain the many complex technical systems that make up the Snowplow offering. We expect you to have an analytical mind, a high level of customer empathy and an enthusiasm for improving processes and systems. Depending on where your passions lie, there is a path from Support Engineering at Snowplow into Customer Success, Implementation Services, Tech Ops or Engineering.

Responsibilities for our Support Engineer will include

- Handling customer tickets in Zendesk, resolving if possible or escalating further to our Customer Success, Implementation Services, Tech Ops, Engineering or Product teams.

- Handling Snowplow pipeline incidents in OpsGenie, communicating the failure to our customers and either resolving if possible, or working with the customer and/or Snowplow teams to resolve.

- Providing help to the open-source Snowplow community in our Discourse forums.

- Working with customers on regular support tasks including: upgrading their Snowplow pipelines; sharing security best practices; enabling new Snowplow features for their account.

- Creating playbooks, documentation and software to reduce your support workload even as we add more customers.

- Collaborating with Snowplow teams on bug fixes and new features for both our open source projects and our proprietary orchestration and monitoring technology.

- Constant awareness of open and ongoing issues and actively checking and updating open tickets.

Excellent customer support is at the core of Snowplow’s commercial offering. You will join the support rotation, and take on an agreed number of evening and weekend support hours (compensated both in money and time). While the ongoing Snowplow Insights support commitment is the first priority, our Support Engineers will regularly take full days to work on projects that are strategic for the Support team or wider company.

The environment you’ll be working in

Our company values are Transparency, Honesty, Ownership, Inclusivity, Empowerment, Customer-centricity, Growth and Technical Excellence. These aren’t just words we plucked out of thin air, we came up with them together as a company and are continually looking to find new ways to weave these into our day to day operations. From flexible hours and working locations to the way we give feedback, we’re passionate about building a company that supports both company and individual development. 

We’d love to get to know you if:

• Data or programming is your thing! This role would be a great fit for somebody who has completed an analytically rigorous degree or programming bootcamp, or has experience in programming, QA or other automation.

• You enjoy helping people. You communicate with clarity and empathy.

• New programming language? You’re on it! You have a broad technical curiosity and proven technical understanding.

• Broader business challenges interest you. Snowplow customers are highly technology- and data-literate, and expect Snowplow Insights support to be responsive, well-informed and always mindful of their business goals.

• I have an idea! You have a passion for problem solving.

• Can we automate? Yes, we can. You will be constantly working with customers and internal Snowplow teams to solve Snowplow Insights problems in as effective, time-efficient and repeatable way as possible - you must love troubleshooting.

• Process makes perfect. You have a mature attitude to security, documentation and process.

• Reliability is key. Snowplow Insights customers trust us with their event pipelines and AWS and GCP accounts - this is a huge responsibility and informs everything we do.

What you’ll get in return

• A competitive package, including share options

• 25 days of holiday a year (plus bank holidays)

• MacBook or Dell XPS 13/15

• Freedom to work wherever suits you best 

• Two fantastic company Away Weeks in a different European city each year (the last one was in Bratislava in November!)

• Work alongside a supportive and talented team with the opportunity to work on cutting edge technology and challenging problems

• Grow and develop in a fast-moving, collaborative organisation 

• Convenient location in central London (Shoreditch)

• Continuous supply of Pact coffee and healthy snacks in the office when you’re here!

The Customer Engagement Manager role is the first of its kind at Later. You will be joining an experienced team that to date has been serving all customer types, but you bring strong leadership skills and expert knowledge in serving high value customers that require more hands-on guidance. Your goal is to proactively engage with our high value customers to understand their goals with using Later, onboard them with a strategic hands-on approach, ensure they are getting continued value from the product to optimize expansion and upselling opportunities.

Later’s customer base has been growing rapidly, and to optimize customer retention we need someone who can ensure this segment of our customers reach their long term goals. You will work within the Customer Success team, alongside our Education and Onboarding teams to develop high touch strategies across the entire customer journey.

Responsibilities

• Onboard Later’s high value customers with a combination of 1-to-1 and 1-to-many touchpoints

• Identify opportunities and implement strategies for retention, renewals, and expansion

• Provide proactive touchpoints with Later’s VIP companies such as Nike, NBC, Spotify, Patagonia, and more

• Be the first point of contact for inbound inquiries and responses to 1-many onboarding campaigns

• Conduct webinars and run product demos guiding customers on how to use Later to accomplish their goals and desired outcomes, as well as drive usage of key features that contribute to activation and retention

• Develop training materials such as slides, scripts, and recorded demos to help customers achieve their outcomes at different stages of their journey

• Proactive outreach to customers that may need help

• Collect product and cancellation feedback

• Work cross functionally with Product and Marketing teams to represent the voice of Later’s high value customers

• Collaborate with Customer Education and Customer Onboarding within the Success team to ensure strategic alignment

• Approach all strategy and tactics with a data driven approach - creating hypotheses and assumptions, validated with data insights

Skills and Qualifications

• 3+ years in a Customer Success/Account Management role preferably in a B2B SaaS environment

• Experience planning low touch and high touch customer onboarding strategies

• Strong sense of analytics and how to measure results, obsessed with making optimizations to take your work to the next level

• Ability to quickly uncover root causes and desired outcomes, and translate insights into actionable steps

• Strong command of the English language, both written and verbal

• You are a creative thinker who is comfortable working both independently and in a team environment. You embrace feedback, and have a constant desire to learn and improve.

• Knowledge of the Social Media Market (bonus for experience working with/in Social Media Agencies)

• Bonus: you’ve used Marketing Automation and Customer Success tools such as Intercom, Zendesk, Amplitude, Asana, etc.

8,300 students drop out of school every single day. We're looking for people to help us change this.

About us

Remind, the leading communication platform in education, helps educators reach students and parents where they are: their phones. With nearly 30 million active users, we’re one of the fastest-growing companies in education technology, but we have our sights set on something bigger: giving every student the opportunity to succeed.

Design at Remind

The design team creates elegant, user-centered experiences that solve gnarly problems. After all, connecting millions of people through a behavior as straightforward as chatting requires serious simplicity. This takes hard work, honesty, and finely-tuned communication with each other. We take pride in our craft and look to our users first for inspiration. We’re looking for a designer who can humbly approach this problem space and come out the other end with a confident narrative that describes the communication platform of tomorrow.

You may be a fit for this role if you:

• Have 3+ years of experience shipping products at a tech, product-driven company

• Can reduce complex problems to simple narratives and solutions that strike the right balance between flexibility, power, and ease of use

• Are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work

• Consistently iterate through refinements in your work to the finest details

• Love working with other designers to help them learn and grow—and have them help you learn and grow

At Remind you will:

• Embrace complex design problems and drive simplicity through elegant solutions

• Craft user-centric designs across platforms by incorporating insights from both qualitative and quantitative data—be data-informed and opinionated

• Partner with engineers, designers, researchers, and product managers to build products and features from conception to launch

• Contribute to the vision and overall strategy for our products

Benefits and perks

• Competitive salary and equity

• 401K

• 100% health coverage for you and your dependents

• Open vacation policy

• Paid parental leave

• Parking and commuter benefits

Remind is an equal opportunity employer, and we're committed to diversity and inclusion in the workplace. We aim to represent the students, teachers, and parents we serve, and we welcome, support, and empower all the diverse individuals in our community.

WHY AXUALL?

Axuall is an early-stage startup - we just closed our $3mm Seed Round - based in Downtown, Cleveland, and we're building a digital proof network for verifying credentials, identity, and authenticity.

These are Axuall’s early days - we’re looking for those who are interested in joining our team of talented and committed entrepreneurs, technologists, and industry experts to help us build something awesome together.

We're addressing a multibillion-dollar need to meet the demand for new delivery channels, products, and services in healthcare and other industries where proof matters. Axuall chose healthcare (where we have multiple committed pilots scheduled over the coming months) as our first market because it faces considerable challenges related to increasing practitioner shortages, delivery channel expansion, and the growing demands of an aging population. Together, these challenges drive the urgency to reduce the administrative burden on its practitioners, reduce delays in hiring, accelerate revenue capture, and improve access to care.

ABOUT THE ROLE

In this role, you will provide leadership and take ownership of the design, aesthetic, user experience and feel of Axuall’s product, collateral and encompassing brand. You will help us achieve our vision to simplify the credentialing process and create a product that our users love.

• You work closely with the Product Manager to translate the product vision to workable designs for the Engineering team, minimizing front-end churn & eliminating inconsistencies.
• You are well versed in responsive design and have a strong understanding of accessibility and responsiveness across desktop and mobile interfaces.
• You are an excellent communicator and are comfortable having discussions with and incorporating feedback from users and stakeholders.
• You have the ability to design at all stages of development while integrating ongoing user research, building from low-fidelity sketches and wireframes to prototypes to high fidelity mocks
• You have experience with branding, web design, flyers, company collateral, and other marketing assets communicating a consistent brand across various mediums.
• You understand the usefulness of a well-maintained and documented style guide that can be leveraged across Engineering and Marketing teams.
• You are familiar with designing accessible applications and understand how to accommodate users with visual or physical impairments.
• You have a demonstrated understanding of user-centric design practices and contemporary design patterns
• You have a working knowledge of HTML, CSS, JavaScript - Vue.JS, Zeppelin and other technologies to facilitate work with engineering.
• You have experience designing for applications that have several thousands of users, incorporating use data and analytics to iterate and improve the applications.
• Academic background with Design, HCI, or other substantial relevant experience.
• Link to an online portfolio that clearly demonstrates all of the above.

About Axuall

Axuall's founding team of entrepreneurs, technologists, and credentialing experts is focused on the premise that the verification of facts should not be as expensive and time-consuming as it is. We are building a worldwide network and marketplace of proof to solve this.

Axuall makes presenting credentials easy, safe, secure, and instantaneous. We chose healthcare as our first market because it faces considerable challenges related to increasing practitioner shortages, delivery channel expansion, and the growing demands of an aging population. Together, these challenges drive the urgency to reduce the administrative burden on its practitioners, reduce delays in hiring, accelerate revenue capture, and improve access to care.

Axuall's technology enables healthcare providers to request and receive digitally signed credentials from primary sources that they can securely share with employers, health systems, and insurance plans. The Axuall network proactively monitors conditional events, such as expirations and dependencies, allowing practitioners to address issues the moment they arise. This means credentials will always be up-to-date, ready to present, and aligned with standards. This eliminates the need for health systems to request redundant information, dramatically shortening the time it takes to hire, privilege, enroll, and activate practitioners.

Axuall's founding team is responsible for over $1B in value creation across multiple startups and industries.

Charlie Lougheed, Axuall's founder and CEO, is an experienced entrepreneur with multiple large-scale startups that grew to market leaders including Explorys (sold to IBM to become Watson Health in 2015), Everstream, PNC, and Deloitte.

Benefits

• Comprehensive Health Insurance (HSA, Health, Vision, Dental)

• Unlimited PTO / Vacation Days

• 401k Plan

• Monthly Travel / Parking Stipend

• Fitness Stipend

• Continuing Education Stipend

• Family Leave

• Remote Work Allowance

• Snacks, Coffee, Teas and more!

At Namaste, your ideas can become fantastic products in no time. Bring passion and dedication to your job and there is no limit to what we can accomplish together

Do you love crafting elegant solutions and solving highly complex challenges?

Can you see the importance of every detail?

We’re a diverse community of thinkers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways. This is a deeply reciprocal place, where everything we build is the result of people in different roles and teams working together to make each other’s ideas stronger. That same real passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it.

Our Marketplace squad is building the next generation of cannabis online platform. We operate several micro-services to handle customers’ information, orders and suppliers, fulfillment statuses, product details, inventory management, and payment gateways.

We are looking for a motivated Product Designer, specialised in Design Systems to help us develop new features and continue to maintain a high level of quality for the existing ones.

If you are comfortable working in an exciting environment with rapidly changing priorities, if you are creative and inspired to invent new ways to help design amazing products that customers love, please join us! We would really love to work with you!

Responsibilities:

As a Senior Product designer, you will work together with designers, researchers and strategists on solving design challenges by creating high fidelity designs and prototypes of features or new products and carry them through sign-off with stake holders as well as QA with engineering.

Required Skills:

• Track record of creating meaningful digital experiences for top brands, in-house or agency, ideally with an eCommerce focus.

• Understanding of platforms and devices and how they relate to design, a good understanding of front-end coding standards and limitations, coding knowledge a plus.

• Experience working with Design Systems and modern UI design tools (Sketch/Libraries, Abstract, InVision, Zeplin etc.).

• A deep understanding of the end to end iterative UX process (personas, scenarios, wireframing, and high fidelity visuals).

• A passion for solving design problems while – owning all facets of design (strategy, art direction, interaction design and research).

• Exceptional UI abilities, a keen eye for good design shown and an extensive portfolio of live projects.

What we offer:

• Fully remote and highly talented distributed team.

• Working on great tech stack with cutting edge technologies.

• Product company with a long-term vision.

• Competitive salary depending on the relative work experience.

• Project exposure and ownership that impacts our users, product, and business.

• Challenging technical tasks, fast learning cycles, and meaningful feedback.

We thank you for your interest in employment opportunities at Namaste Technologies. Please note, only the candidates who are selected for an interview will be contacted. Namaste Technologies welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

HashiCorp is at the epicenter of the cloud adoption wave, helping shape how the world’s largest enterprises are running their IT infrastructure. We provide many of the most innovative companies with the infrastructure automation tools. All our foundational technologies are open source and developed openly. We take care to balance and be responsive to the needs of our open source community as well as our enterprise level customers.

As a Product Designer working on Terraform, you’ll collaborate deeply with product management, engineering, as well as your follow designers. You'll combine research and ideation to provide our users with effective solutions to complex challenges. You should be a self-starter who thinks clearly, articulates design decisions effectively, and values execution.

HashiCorp Design, as well as the other cross-functional teams you'll work with, is largely a remote team. While prior experience working remotely isn't required, we are looking for team members who perform well given a high level of independence and autonomy.

• Collaborate early and often with engineers and product managers
• Lead design projects and present your work to stakeholders and customers
• Deliver user-centered design (including user flows, wireframes, and prototypes) informed by user and market research
• Distill complicated problems and complex data models into highly usable and efficient UI experiences
• Collaborate with other designers to build and maintain a shared design language

• Have a minimum 4 years of relevant experience
• Have experience designing B2B tools
• Employ a process and have a portfolio that demonstrates this fact in both design and writing
• Clearly articulate design decisions and rationale through excellent written and verbal communication skills
• Work iteratively driven by feedback loops and critique
• Think in systems and patterns
• Thrive in a highly technical space
• Have a positive attitude, an open mind, and a desire to collaborate and learn

• Be familiar with infrastructure management concepts
• Understand, and have even implemented, designs in code
• Use the latest prototyping tools to make your work come to life
• Have experience with data visualization, specifically with Javascript frameworks

HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

#LI-NL1

Elevate Labs is on a mission to improve people's minds.

The ability to write well and speak eloquently deeply affects your trajectory in life, regardless of profession. Unfortunately, many people leave high school and even college extremely unprepared in these areas. We developed our flagship mobile app, Elevate, to help bridge this gap, through 35 games (and more on the way) that teach concrete cognitive skills. Elevate has over 30 million downloads and has received numerous accolades, including Apple’s App of the Year award.

The Elevate app was just the beginning. We’ve recently launched Balance, a personalized meditation app, that helps people with their stress, sleep, focus, and much more. It’s a truly customized experience that makes meditation more accessible to millions of people.

Join us in creating the future of products that help people live healthy, joyful, and productive lives.

About you

As the Director of Growth Marketing, you will manage and grow a user acquisition team committed to rapidly and sustainably scaling our customer base across products. You thrive in high growth environments and excel at both team building and end-to-end campaign development. With a strong, data-driven approach to our target markets, you will test, optimize, and grow channels such as performance, email, influencer, ASO, SEO, referral, and more.

What you'll do here

• Own user acquisition strategy, channels and media mix

• Manage and grow a world-class team, starting with our amazing Senior UA Acquisition Manager 

• Develop and maintain vendor relations and in-house infrastructure for paid digital channels

• Spearhead new operational and data initiatives that support acquisition efforts

• Partner with finance to set aggressive spend, revenue, and ROAS goals (then hit them)

• Partner with the creative team to drive acquisition creative strategy

• Partner with product marketing and content teams to develop compelling messaging

• Work cross-functionally with data, content, product, and engineering teams

• Work with product to optimize conversion funnel without compromising user experience 

• Establish and refine user acquisition buying methodology

What we're looking for

• 8+ years of consumer growth experience

• 2+ years of experience running a growth team with superior ability to recruit, retain, and motivate talent

• Experience working at a successful startup through the growth stage

• Experience scaling ad spend through and beyond $10m/year

• Excellent communication skills - ability to communicate growth goals and advocate to individual, team, and executive audiences

• Outstanding analytical skills

• Deep understanding of mobile ad landscape, trends, and ad network ecosystem (social, video networks, DSPs, etc)

Benefits & Perks

• Delicious and healthy chef-cooked meals

• Medical, dental, and vision insurance for you and your family

• 401(k) plan

• Commuter benefits

• Fully paid parental leave

• Competitive salary and equity

At Elevate Labs we value diversity and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We have an incredible product that our users love. Now we just need to get it into the hands of the people who need it, and create a community of non-developers creating software for the first time.

This role contains equal parts:

1. Hardcore metrics-driven marketing

2. Helping us build and position the product for growth

3. Building communities and connecting with the people driving the no-code revolution

You'll be our first non-product hire, so you've got carte-blanche to define how we do things. You may also have a better idea of what we're looking for than we do. In that case: apply and tell us!

It’s a hugely exciting time here at Snowplow. Over the last 7 years, we’ve grown to a brilliant 50 person team that is spread out over 12 countries with nearly 150 customers and many, many more open source users, and we’re heading for even bigger and better things.

Our technology enables you to track any event data; ask any question of that data and use any tool you want to answer it. Our mission is to empower people and companies to do truly transformative things using data. 

To support us with our ambitious goals, we are now looking for a Marketing Operations Manager to join our Marketing team and build out and lead the operations function.

The Opportunity

As the Marketing Operations Manager you’ll work as a part of a growing marketing team that is laser focused on demand generation. You’ll be instrumental in helping the team measure, manage and optimise our go-to-market processes and drive results. You’ll leverage our marketing technology systems to assist marketing and sales in processing inbound leads and will report on and measure the results. You’ll be instrumental in managing our lead flow and reporting processes, helping to optimize our marketing investments and maintain a close partnership with sales.

We’re an ambitious, enthusiastic team and are looking for someone to join us who can own the growing operations challenge within the marketing team. 

What you’ll be doing

• Own and build out the marketing operations function and team interfacing closely with our Head of Demand Gen and the sales organisation

• Lead the charge on scaling and optimising the operations processes and the technologies we use

• Measure, report and analyse key demand generation and sales metrics to enable marketing and sales to execute and optimize effectively on their initiativesManage marketing’s CRM system (Pardot) and continuously identify data inconsistencies across sales and marketing platforms, discover root causes and implement sound solutions Work cross-functionally with the sales team to help drive success in lead management and to track and improve funnel efficiency including educating and training as required

• Work with the sales team on managing Salesforce processes, workflows and reporting

• Execute and manage key processes in Pardot, including lead scoring, lead assignment, building  nurturing and engagement flows, and more

• Work closely with the rest of the marketing team members to ensure our campaigns and events are effectively driving pipeline

• Create processes for the marketing and sales teams that drive speed and efficiency across systems and teams

We’d love to hear from you if

• The idea of working for a growing startup excites you

• You have 3-5 years of experience with managing CRM systems, automation solutions and marketing operations processes (ideally in a B2B SaaS setting)

• Basic SQL skills is not a must, but it’s a big plus

• You have deep experience using Salesforce and ideally Pardot (or Hubspot)

• You enjoy building out detailed processes, sticking to and refining them over timeYou are detail-oriented, accurate and good at problem solving

• You thrive in fast paced environments where you’ll have to think on your feet

• You’re analytical and use data to derive insights and inform decisions

• You are adaptable and don’t mind working in an ambiguous, ever-changing environment

• You have the ability to identify and communicate issues quickly

• You have a passion for marketing and demand generation

What you’ll get in return

• A competitive package based on experience, including share options 

• 25 days of holiday a year (plus bank holidays)

• MacBook or Dell XPS 13/15Freedom to work wherever suits you best 

• Two fantastic company Away-Weeks in a different European city each year (last one was in Bratislava in November 2019)

• Work alongside a supportive and talented team 

• Grow and develop in a fast-moving, collaborative organisation 

• Enjoy fun events in and around London organised by our Cultural Work Committee 

• Learn to code or improve your existing skills with our Software Development Guild 

• Convenient location in central London (Aldgate)

• Continuous supply of Pact coffee and healthy snacks 

Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

As a member of the executive team, you will take the helm of the Kuali business unit that serves the CFO’s organization on campus with financial & risk management solutions, currently our Financial and Ready products. You’ll be accountable for growing and operating the business line, including full P&L responsibility. You’ll have the support of executive peers who manage product, engineering, user experience, and customer success.

About the company

Kuali builds higher ed cloud solutions in a competitive space where users are just waiting to be delighted.

Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 200 customers and 100 employees. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

If you’re looking to make your fortune off a quick flip with no business model, you’d be happier someplace else.

• Growing the financial & risk management solutions business
• Understanding the market dynamics and current issues that impact university CFO’s and their organization
• Positioning Kuali as a thought partner with leading institutions in this space
• Leading marketing and sales efforts to create and realize demand
• Working with executive peers leading the product development practice and teams to prioritize and develop products that make Kuali an indispensable partner
• Working with executive peers to deliver remarkable customer experiences and create fiercely loyal customer advocates at every touch point.
• Learning, and educating others, about the market landscape & competitive products
• Managing the P&L, strategic investments, and the financial health of the business line

Requirements

• You’re an amazing communicator. You listen, and your written, oral, and visual communication is clear, concise, and tuned carefully to your audience
• You’re a natural, self motivated and directed leader who inspires your team, embraces teaching (or learning) opportunities, and provides constructive coaching and meaningful, stretching challenges
• You’re a resourceful, creative, problem solver
• You know your stuff. You can think your way through complex issues, have a keen eye for details, and talk about it all confidently, accurately, and honestly
• You’re cool under pressure. Startups can get a bit hectic. You keep calm and carry on through even the most stressful of circumstances
• You enjoy a challenge and play to win
• People love working with you
• You’re organized, communicative, and accountable—you own your role entirely, while being open to critiques, suggestions, edits, and new ideas
• You play nice with others, but you’re not a pushover
• You look at our company values and think “I want to work at a place that has those values.”
• You’re passionate about your role in helping customers achieve their missions, and you advocate for them fiercely.
• You’re curious and continuously seek knowledge and share your discoveries with others.
• You have a track record of combining business, technology, and budget challenges to produce high-impact end results.

• You’ve formed and executed on a business strategy and, successful or not, learned from it
• You’ve worked on multiple SaaS solutions
• You’ve used agile methodologies and have ideas on how you’d improve them

• You have experience with the Higher Education community
• You know the financial management and/or risk management domains in higher ed
• You’ve been a leader in both start-ups and large companies

• You’ll have the opportunity to travel. There will be 3-4 key events throughout the year, and opportunities to visit customers as well. The travel requirement could be 50%.
• We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

Benefits

• Autonomy
• 401k matching (up to 4% of your salary)
• Full health premiums paid by company for you and dependents
• Take the time off that you need (unlimited PTO)
• Paid holidays
• Annual tech hardware budget to buy whatever you want to do your job
• Annual conference and training budget to learn what you want to learn
• Work from home

Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

The Platform Engineering group at Auth0 builds the underlying technologies that power our Public and Private Cloud Platforms worldwide. The group is responsible for infrastructure, data storage, observability, SRE, provisioning, compute, orchestration platform, build/test/deploy, tools and services - all of the components that make up the Auth0 Platform.

We’re looking for a technically savvy product manager to deliver solutions that empower customers to realize the value of the platform. This is a high-impact role that requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. Experience in cloud (AWS) infrastructure, storage, security, containerization/kubernetes, and CI/CD pipeline is highly desirable. A fierce curiosity and strong collaboration skills are your keys to success.

You will:

• Conduct product research and discovery with engineering teams.
• Analyze and synthesize signals from multiple sources: users, field teams, market data, competitive analysis, and others.
• Define the near and long-term strategy and socialize it with stakeholders.
• Work daily as a member of a dedicated team with engineering and design, organized around a shared mission.
• Develop and test product hypotheses, working in a lean and iterative way.
• Define and track KPIs and success metrics for your product area.
• Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.
• Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).

You might be a good fit for this role if you:

• Have 5+ years of experience as a product manager, preferably in a startup environment, with a minimum of 5 years working in the software industry.
• Has experience working on technology platforms, experience in building highly available and scalable large web software backends in cloud environments (Preferably AWS).
• Has experience with microservice architecture and web application/services development.
• Has experience working with DevOps teams, SRE teams and managing infrastructure running business-critical applications.
• Has prior experience in working with one or more domains like SQL/NoSQL databases, full-stack web deployments, SaaS or PaaS deployments.
• Has experience working with containers, kubernetes, container orchestrators, and cloud deployments.
• Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.


• Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.


• Are curious about new technology and exhibit a strong desire to learn.


• Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).


• Love the work of identifying and deeply understanding customer problems.


• Exhibit user empathy and seek their input at all stages of the product life cycle.


• Are self-motivated and have experience working remotely.


• Can travel domestically or internationally when required (15% or less).


• Have experience working on Platform is a plus.

Preferred Locations:

• #US; #AR; #CA;

Shape VOD products that delight our users

We have big ambitions for our products here at BeBanjo, and we are looking for a talented Product Manager to help make them a reality.

About you

You should be empathetic and curious, never settling for the answers that leave you wondering.

You must be supportive and trusting of others. Through collaboration, you will come to decisions on the challenges that are worth solving and to do that, you will rely on the input and hard-work of Sales, Design, Technical Account Management, and Development. You should be prepared to communicate your decisions clearly, convincingly and where possible - with data.

You have a solid background working with digital products and have worked with, or in product teams for at least two years. You should have experience with web technologies and modern web products. You understand how digital products are made and you have some experience with modern software development practices like Continuous Integration/Delivery, Kanban, etc.

You are a smart individual, who enjoys framing and tackling complex conceptual problems. You will be great at thinking on your feet, and inspire confidence in your stakeholders (both internal and external). You can anticipate implementation challenges, call on the expertise of the product development team at the appropriate times, and support them during the implementation. When people ask why their work matters to our customers and our business, you will have the answers.

Our customers are based primarily in Western Europe and the US. You will work from where you want, but you should have enough overlap with business hours in Europe and be prepared to travel to meet and speak with our customers on a semi-regular basis.

About us

At BeBanjo, we strive to make our customers great at putting video content online. We build easy to use, powerful web applications to manage video on-demand (VOD) services. Our customers are broadcasters, Hollywood studios and platform operators across the globe. Our tools are at the heart of the ongoing revolution in the way films, TV series and other media content are produced, distributed and consumed.

We work fully remotely using Slack, GitHub, Zoom and our homemade tools. But if we feel like going to an office, we have one in London, one in Madrid and another in LA. We host get-togethers in sunny Madrid from time to time because it’s not always easy to bond with your colleagues over a video-chat!

BeBanjo is not a VC-funded startup. Don’t expect parties, video-games or a gym at the office. We were bootstrapped ten years ago, and we’re proud to have built a growing and sustainable business. We value honest, long-term relationships with our staff and our customers.

We care about nurturing an environment where our best work can happen. We’re kind to each other, encourage each other and look after each other. We’re open and collaborative, we listen to everyone and aim for understanding when making decisions.

We don’t work with impossible deadlines. We do not micro-manage people. We treat all staff like grown-ups, and we trust each person to work when and from where they wish. We don’t value long working hours. We believe in using our time efficiently and enjoying a good work-life balance.

We firmly believe in equal opportunities and continuously foster a workplace that is safe and inclusive for everyone. A diverse team makes better decisions, is more creative and adapts better to change. Our motivation, though, is more profound than that: we think the lack of diversity in our industry is the symptom of some severe flaws in our society, and we’re committed to doing our part in the ongoing global effort to fix them.

About the Job

• You will manage a part of our existing products. Your ownership will ramp up significantly as you learn.

• Initially, you will manage the feature backlog and use that as an opportunity to draw conclusions about our customers, their problems, our products and our processes. This will also be your opportunity to form relationships with the people integral to our products’ success (Design, Development and Technical Account Management).

• You are the voice of the customer and will take every opportunity to meet with customer stakeholders so that you have the insights required to make good product decisions. You will work closely with Technical Account Managers to communicate and coordinate these interactions properly.

• You will document your analyses (even in cases where it is simple, small and self-evident) so that the right context is available for design and development to do their work. You will perform detailed quality assessments for features that are implemented, to make sure that we consistently provide a good user experience.

• You will provide suggestions on ways that we can improve the processes for Product Discovery and Product Delivery and at some point, you will take responsibility for driving some of those improvements with the support of your fellow BeBanjers.

What we offer

• Work from anywhere with flexible schedules so that you can be there for the people you love, avoid commuting every day, be a nomad, find the environment where you’re most productive, and plan your day exactly how you like it.

• A competitive salary. We appreciate our team, and we pay accordingly.

• An indefinite contract. We value long-term relationships with our staff.

• Great flexibility to enjoy however you prefer your 23 days of annual holidays (in addition to the regular bank holidays).

• Any hardware and software you need to do your work comfortably.

• Support for your continuing education and professional growth: books, workshops, conferences…

• An inclusive, supportive and stable environment where your best work can happen, and you can grow as a product manager. We focus on results, not long hours, so that you can have a life and don’t burn out.

How to apply

We know applying for a job can be time-consuming and stressful. It usually is, so we won’t pretend it is not. What we can do, though, is our best to make you feel as comfortable as possible during the process. We’ve revisited our recruiting process with this specific goal mind.

We want you to succeed, and so, we made our recruiting process more like it is working at BeBanjo in reality: remote (you can do the whole process from home), flexible (you’ll have options in some steps of the process, and we’ll adapt to your schedules), asynchronous (we’ll minimise calls and interviews), and certain (you’ll know what to expect about each step of the process).

Still here? Good! Drop us an email that speaks to us. Tell us a bit about yourself and your background, why you are interested in the position, what your expectations for the job are, and what you will bring to our team. We value good writing and attention to detail, so please take your time with the cover letter. Tell us about previous projects that you helped shape and how you made teams run smoothly.

We are accepting applications for this position until the end of 28 February. We’ll let you know that we received your application but, to give everyone a fair chance to apply, we’ll probably not get back to you again until after the deadline passes.

You will research, define, prioritize, and communicate product enhancements to our development teams.

Responsibilities

• Research and understand the problems of writers.

• Accurately describe requirements.

• Obtain feedback from users, customers, sales, engineering, etc.

• Generate effective solutions to complex problems.

• Coordinate closely with all our teams to ensure cohesive solutions and capabilities.

Experience

• A strong interest in writing and/or creative thinking. You must be passionate about writing and write regularly (e.g. a novel, a blog, poetry, or song lyrics). Please don't apply if this doesn't describe you.

• A can-do attitude and the ability to think creatively to solve problems.

• Excellent written communication and presentation skills.

• Demonstrable ability to effectively work through conflict to meet objectives.

• Mastery of the English language.

• Ability to lead multi-disciplinary teams, including building collaboration and consensus among diverse teams of peers, experts, and senior management.

• Focus on quality and timely delivery.

• Strong attention to detail.

Hours of work: 40 hours/week 

Please note that we are a fully-remote company so all applicants must be prepared to work independently from their own space. 

As we are a UK company, this will be a freelance position. Any applicants will be responsible for paying taxes in their own country.

How to apply

Please send a resume and a cover letter detailing why you are the right person for this position to [email protected] 

We are a closely-held web and mobile application development firm looking for a driven Product Owner.  Are you experienced in product management, Lean and Agile development methods?  Passionate about building products that customers love?  Looking for a no-politics zone to do your best work?  Mercury is the place for you!

The Work

The Product Owner will product own and help ship of a range of web and native applications including:

Custom business applications utilizing rich HTML5/CSS3/JavaScript-driven front ends

Progress Web Applications

Business intelligence and collaboration systems

iOS and Android business applications

Large-scale website development based on innovative creative design, highly usable custom widgets and CMSes

Skills & Requirements

The position requires proven work experience in product management with a technical background and understanding of (perhaps even hands-on experience) software development and web technologies.

The Product Owner will work within multidisciplinary Scrum teams, so strong problem-solving skills and a willingness to roll up one’s sleeves will go a long way.  The ability to research, reason and communicate recommendations to clients and executive management is crucial.

Specific requirements include the following:

• Bachelor’s Degree favored, preferably in Business, Computer Science and/or Engineering

• 5+ years of hands-on experience with Agile-driven software development

• 5+ years in a professional work environment analyzing business problems, collaborating and leading teams preferred

• Excellent written and verbal communication skills are pretty darn important, too.

• An affinity for caffeinated beverages and a strong meme stash won’t hurt your chances.

Some Specifics

At Mercury you will:

• Translate product strategy into detailed user stories and prototypes

• Collaborate with interface designers and software architects to define product vision

• Create and prioritize product backlogs

• Apply exact standards to ensure that high quality applications and sites are delivered

• Represent the company with customers and guide company resources to meet their needs

What Kind of Products Will You Work On?

• Web, mobile and collaboration applications for the Southeast's fastest growing commercial real estate firms

• Progressive web application for one of the nation’s leading furniture retailers

• Ecommerce, operational management and transactional reporting system for a funded late-stage startup

• iOS, Android and PWA applications for Fortune 50 consumer products field workforce

• Data dashboards, drill down business intelligence reports and mobile reporting for global professional services firms

How to Know If You're A Fit

If any of the following excites you, we definitely want to talk to you!

• A Product Manager's Job

• Mind the Product Blog

• CRAFT

• Someone who can explain Scrum in 10 minutes

About MercuryWorks

We are a Florida-based group of talented designers and developers devoid of heavy corporate structures, approval processes and tight boundaries.  Noted by our clients as giving that little extra that truly sets us apart, we seek to build sustained, successful relationships, ship customized solutions and deliver strategic counsel and zealous service.  mercuryworks.com 

This Is A Remote-Friendly Position

Mercury is a distributed workforce with developers and designers located throughout the United States.  We are open to applicants located anywhere in the continental United States (we find all team members being within 3 time zones of each other best for collaboration) and also Tampa Bay-based professionals.

About H1B Visas and Recruiters

At this time we are not considering the sponsorship of H1B candidates.  Also, no recruiters.  Definitely; please no recruiters.  None.  No matter how good you think your candidate is.

What We’re Building

After creating custom payment systems in-house at previous companies and realizing the pain of keeping these ad-hoc solutions up to date, we started asking how other businesses were handling their business-to-business payment needs.

We spent 9 months conducting over 300 customer development interviews and came up with a framework to build the simplest way to send and receive B2B payments. Almost three years later, we have a product that we are proud of and a healthy list of happy customers, but we are really just getting started.

The Team You’re Joining

75% of our team knows how to code. We are passionate about our product and always strive to release the best, most usable interfaces, while not compromising on security and scale. You’ll get strong voices with decades of experience working in design, frontend (React and Redux), backend (Python/ Django) and QA.

Product Management at Routable

You would be our first product manager here at Routable. You will work with our design, QA and engineering teams to help shape our product development and engineering culture.

It’s a unique opportunity to influence how to build an amazing product that customers love.

🔍Key Areas of Focus

• Ramp up your expertise in the business payments domain to develop deep understanding and empathy for our customer’s pain points

• Obtain comprehensive product knowledge

• Develop a deep understanding around our business goals and how they correlate to our product roadmap

• Prioritize the team’s deliverables, capture any dependencies, and highlight any potential roadblocks

• Keep our product development team on track to hit our sprint objectives, by understanding any interdepencies, surfacing any blockers, and serving as a continuous feedback loop for the team

• Own our product requirement documentation, keeping it comprehensive and up-to-date

• Distill our product feature requirements into an actionable backlog of epics and tickets (JIRA)

• Pair with our QA team to produce clearly defined acceptance criteria and tests for our product

• Be a true champion of accurately scoping work

🕵️‍♀️Who we’re looking for:

• You love to build systems, processes and tools

• You enjoy collaborating with teams across the organization

• You love to support others, ultimately wanting the team to thrive

• You are a quick learner, and hungry for product mastery

• You are thrilled about working in a fast-paced start-up environment (you're not a 9-to-5-er)

💻Need to have:

• 3+ years experience as a Product Manager

• 3+ years experience working with JIRA, or other product management tools

• 3+ years experience analyzing product metrics, funnels and making data driven decisions

• Experience with managing remote software development teams

• An analytical mind and strong quantitative skills

• Ability to thrive in an autonomous environment, and manage projects through to delivery

• Strong product development lifecycle understanding

• Strong people and project management skills

• Empathy and the ability to connect with others on many levels

• Sound business intuition and solid technical judgement in project planning and decision making

• High oral and written communication proficiency

• You’ve contributed code and/or design to a live product that serviced thousands of users

➕Nice to have:

• Experience managing SaaS product development

• Experience with financial products or services

• You know how to code

Clipboard Health (YC W17) is a globally remote team of 70+ people, post product/market fit. We are a marketplace that connects healthcare facilities with nurses nearby. We exist to serve our two separate clients: to give nurses more flexible schedules, and to give healthcare facilities reliable flexible staff.

You'd lead product and working closely with a fast growing engineering org. Our product today manages millions of dollars of invoices & pay for thousands of participants on both sides of the market. But, we've only scratched the surface in the space of products and experiences we could build, and need your help.

We're looking for a Head of Product who can ideally quickly become player / coach as we grow and take on people management responsibility. You will not be building things with the hope that people need it, but rather filling the desperate needs of our users while innovating in ways they didn't even know they needed. You'll have to be adaptable, learn quickly and have a deep interest in understanding our business, our users and our product deeply.

Beyond the basics, what will make you successful here:

• Extreme Ownership: the buck stops with you, no matter what anyone else did or did not do.

• Extreme Curiosity: the ability to dig into the "why" on customer problems

• 4+ years of PM experience at preferably marketplace companies.

• You've shipped features in a small PM team, love both the strategic and the details.

Benefits:

• Do great work that matters, in healthcare, for customers who could really use your help.

• $0 deductible medical plans, plus dental and vision.

• Zero commute. Work wherever you are, globally (but on US Pacific Time hours)

• Clipboard Health does not discriminate against race, color, religion, ancestry, national origin, sexual orientation, disability, medical condition, marital status, or registered domestic partner status in looking for potential hires. We believe in fair equal employment opportunities.

About Knucklepuck

As a forward-thinking digital agency, we are a creative team of marketers, developers, data crunchers, writers, and strategists. Focused on measurable outcomes, we understand that we are only successful in ourselves if we grow our clients’ businesses.

More than the sum of our parts, Knucklepuck leverages the diverse skills of our talented crew to become an extension of our clients’ teams. It’s this collaboration that gives us the energy to do amazing work.

We are looking for a self-starter who is passionate about bridging the gap between client and web develop teams. In exchange for your insatiable curiosity and Product/Project Management experience, we offer the opportunity to make a meaningful impact on our business and our clients’ businesses, to hone your technical skills, and to reap the rewards of a job well done. 

If you are customer-focused, embrace challenges head-on, and appreciate working for a company that provides the support you need to grow and excel, then this is your opportunity. Join the Knucklepuck team to pursue your passions and realize your goals.

About this position

The ideal candidate will be the glue and bridge-the-gap between Knucklepuck’s clients and the web development team.  In this role, you will ensure that client deliverables are being met on time, with precision, and that the Knucklepuck team has a well-defined pathway to meet the client’s expectations.  You understand the nuts and bolts of WordPress and utilize your skill set to create detailed, easy to read & follow technical documentation.

To succeed in this role you must have:

• At least 3 years experience in a similar website product/project management role, particularly at an agency specializing in custom WordPress development 

• Deep understanding of WordPress (custom post types, taxonomies, posts, pages, widgets, navigation, users, etc.) 

• Experience with design and front-end principles and tools (knowledge of HTML, CSS, and Javascript a plus) 

• Understanding of API’s and integration between WordPress and third-party platforms. 

• Comfortable working in an entrepreneurial, fast-paced environment where strategies or priorities can quickly shift as business needs warrant. 

• Must be exceptionally organized, highly detail-oriented and have strong communication skills.

Your primary responsibilities will include:

• Ability to manage multiple, simultaneous web development projects and keep them on time and on budget. 

• Proven ability to participate in discovery meetings to assess website requirements 

• Proven ability to break down and document tasks for templates/functionality, including the design, front-end development, and backend development phases. 

• Coordinate with team members on scheduling using our PM software (Wrike) 

• Serve as the primary liaison between the web development team and the client 

• Coordinate recurring status meetings with stakeholders

• Conduct Quality Assurance testing of development phases, comparing with documented requirements to ensure accurate implementation against those requirements. 

• Potential for travel

What we’ll offer you in exchange:

• Non-traditional benefits; contributions toward a competitive medical plan; the option to purchase additional benefits at reasonable rates such as dental and vision

• Flexible work hours;

• 15 days PTO

• 401k matching

• Culture Bonus

• A Remote first culture; headquarters time zone is EST 

• Fun stuff like: snacks, beer fridge, monthly company social events, beanbag chairs, the occasional Nerf gun battle, birthday celebrations (Let's celebrate You!) Lunch & Learn lectures

• Startup business mentality: personal growth potential, career advancement and making an exponential impact on the company growth

Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.co

Our ideal candidate is an experienced, driven HR Operations leader with a thirst for learning, a passion for scaling, and curiosity to learn new technologies. This will require you to think big, use data to drive HR operations delivery and stay ahead of the curve, as you lead all aspects of HR operations across EMEA and APJ regions.

Do you thrive in delivering HR operational excellence, leading a regional team, and managing compliance for a fast-growing technology company? If so, we'd love to hear from you!

• Leading regional HR operational practices and processes, ranging from onboarding and offboarding, internal transfers, leaves of absence, while working directly with the VP, Global Rewards & HR Operations and regional HR Business Partners
• Managing operational communication with employee representative bodies in EMEA, bringing in HRBPs on strategic topics as appropriate and setting up employee representation as and when legally required
• Owning and leading regional compliance priorities, HR policies, and associated projects
• Leveraging the relationships of HRBPs, regionally and functionally, to lead changes to policies and practices across EMEA and APJ regions
• Supporting the delivery of a globally-minded, locally-tailored onboarding experience for new and existing Elasticians
• Owning the HR process design for EMEA and APJ, as well as collaborating with the HRIS Team on system configuration
• Tailoring global practices and policies to localized needs and compliance requirements across the regions
• Enabling and training regional HRBPs, Recruiting, and Elasticians on compliance changes that impact HR activities at large

• 8+ years of progressively responsible experience in HR Operations adapting globally with a direct focus in compliance, process mapping, and localizing practices
• Experience working in an international organization with a strong presence in EMEA within a high-growth environment
• Strategic, critical thinker who isn’t afraid to get into the weeds; a real passion for problem-solving and bringing people insights to the business
• Ability to build effective work relationships at all levels of the organization, influence behavior, and manage change
• High degree of integrity and honesty; ability to exercise confidentiality and neutrality in complex and sensitive situations
• You know that sometimes laughter is indeed the best solution - a sense of humor, ability to roll with the punches and adapt quickly to a changing environment is a big plus!

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Double your charitable giving — we match up to 1% of your salary
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

#LI-MM1

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

• Perform training needs analysis to determine the full scope of training required

• Determine learning objectives for the training opportunity to meet the needs of the learner and business unit

• Develop eLearning training modules

• Determine framework (method of delivery, activities, content, evaluation method) of learning solution to ensure learning objectives are met

• Identify the detailed content of the program to meet objectives

• Collaborate with stakeholders and to develop learning solutions that align business needs with training objectives

• Work with Subject Matter Experts to organize the necessary material into logical educational patterns appropriate for the end users

• Assist in the administration of the corporate learning management system eFront (LMS)

• Continuously monitor industry trends, technologies, and standards and be able to research, recommend, and apply new technologies as they emerge

• Perform other duties as needed

• 4 or more years ( with 2 or more years in a corporate environment) of experience with eLearning and related notions; knowledge of current and emerging eLearning technology and best practices 

• Worked with eFront LMS and GSuite

• Familiarity with other LMS a plus

• Bachelor degree or relevant degree (e.g., Education, Computer Sciences, Multimedia) preferred

• An eye for visual design and experience developing highly engaging and impactful online learning modules

• Ability to develop and use various tools to create eLearning training modules

• Experience in a dynamic, scrappy, startup-like environment preferred

• Expertise in UI/Screen design for eLearning and strong understanding of design principles

• Familiar with current/prominent adult learning concepts and principles - Blooms taxonomy

• Proficiency to manage multiple and competing priorities with strong project management skills, excellent time management skills (i.e., ability to multitask)

• Ability to respond quickly and effectively within a changing environment, meet deadlines and provide quick turnaround on projects when necessary

• Aware of industry trends and technological advances; ability to research, present, and use new technologies

• Detail oriented with strong problem solving, analytical and critical thinking skills

• Strong verbal and written communication skills

• Advanced technical skills are preferred

• A passion & knowledge for crypto

hi there, thanks for stopping by.

What follows is a bit lengthy, but will give you a better idea of what we do, what we value and how we work.

what we do

You know those websites that make it impossible to add an item to your cart, sign up for a newsletter or enter your credit card information? Sooo frustrating, right?! Instead of buying the pants or entering your email, you throw up your hands, mutter a curse word or two and immediately head over to YouTube to watch cat videos.

At surefoot, we make life easier for web surfers and shoppers like you.

We ease user frustrations, improve conversions and craft data stories that help our clients make sound, data-informed business decisions.

How, you ask?

In short, we formulate hypotheses based on data from sources like Google Analytics, HotJar and customer service data, which allow us to identify the biggest friction points on our clients’ sites. Then, we validate or invalidate our hypotheses in the form of A/B tests, whose results we (you) analyze to determine the optimal site experience.

data analyst role and requirements

As a data analyst at surefoot, your human interaction will mostly consist of conversations with our strategic directors and clients. However, your primary interactions will be with our clients’ datasets. We’ll look to you to analyze the results of our clients’ tests and distill that hard data into digestible “data stories” that can be universally understood by everyone from the intern to the CEO.

In other words, some of your time will be spent crunching numbers while the other portion will be spent translating those numbers to English, helping “non-numbers speaking people” understand what the data means.

If you’re still with us, here are the requirements:

must-haves

• 4-5+ years of professional experience in data analysis and statistics

• 3+ years of deep experience with Google Analytics

• preferably GAIQ certified

• working knowledge of statistical frameworks and concepts pertinent to A/B testing, including Frequentist and Bayesian statistics, p-values, confidence intervals, minimum detectable effect, etc.

• top notch communicator with good writing skills, grammar and grasp of the English language

• demonstrated expertise communicating results and actionable insights from in-depth analysis to decision makers

• experience developing Keynote or Google Slides presentations with a strategic focus

• exceptional organizational skills and attention to detail (e.g., if you found an error in this job description, it is still bugging you)

• self-motivation, ability to work independently and remotely

• strong desire to continuously learn and grow

• craves feedback and accepts it with gratitude

• high emotional intelligence

• hobbies outside of work

nice-to-haves

• experience with A/B testing or personalization

• experience writing SQL, wrangling spreadsheet data, and analyzing data using R or Python

• experience with tools like Optimizely, Dynamic Yield, VWO, HotJar, Mixpanel

• interest in the outdoors or staying active (many of our clients fall into the outdoors and active lifestyle industry)

• funny GIF library, good emoji usage, sense of humor

nitty gritty details

• Base salary: $90,000 to $110,000 (depending on experience) + benefits (health, paid vacation and holidays, self care bonuses, all-hands trips, fully remote team)

• The position is open to U.S. (W2) and Canadian-based (independent contractor) applicants only. No Visa sponsorship is provided.

our values and culture

Our values are extremely important to us and we stake the company on them. This means that even the Grand Poobah of analysts won’t be considered if our values don’t align.

be nice and do the right thing. We firmly believe that this world could use a bit more kindness so we strive to infuse it throughout our interactions – with clients, each other, our communities and all those we meet. Doing the right thing means we refuse to waiver on doing what is best for our business or our clients, even if it means less upside for us.

own your mistakes, learn from them and move on. Our preferred path is to “fail fast”. In other words, identify your mistakes, take ownership, discuss what you learned, identify solutions for ways to correct them so they don’t happen again and move on.

dedication to your craft and our clients. While we do track how many hours are spent working on each client, we value output over hours. As long as you’re a US citizen, we don’t much care where you work from. However, we do care a whole damn lot that your work is done with efficiency, precision and pride.

channel your inner entrepreneur and make it easy for people to say “yes”. If a process isn’t working or hindering you in some way, don’t wait to be asked to fix it. Instead, like Nike says, Just Do It™. Make it work for you. Experiment. You’re a smart, capable person so don’t ask permission. Arrive with a well-thought-out solution that makes it easy for everyone to say “yes” to, you smarty, you.

ready to apply?

Since we are a remote team, we have a somewhat atypical interview process. For the first step of the interview phase, we ask applicants to show basic competency in the necessary skill sets.

If all is well there, you’ll move on to phase two which involves a Zoom video call to get to know one another a bit better. If we’re feeling good about that, we’ll contact your references.

And finally, if your references check out and confirm you’re not a stabber, we’ll ask you to do some actual paid work with us to determine fit for both parties.

To apply, compose an email to [email protected] and [email protected] with the following:

1. your responses to these 3 short exercises: https://sf.surefoot.me/qlknJs

2. any relevant experience you have with a/b testing, data analysis, user research, etc.

3. contact info for 3-4 references (will only be contacted if you move through phase 1)

All applicants will receive a response. surefoot is an equal opportunity employer and we are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for Technical Project manager that can help us drive our projects forward. This role will be in charge of guiding our development team according with product and project needs in accordance to definitions made with various stakeholders across our ecosystem with a technical vision in accordance with our technology stack.

You should consider applying if:

• You have experience working as a PM in technology projects from definition to implementation.

• You have a degree or equivalent experience in computer science or related fields.

• You have been part of technical teams in a developer or operations role in the past.

• You are able to develop a good relationship with people, even from remote locations.

• You are assertive in your communication, managing conflicts, expectations and possible outcomes aiming to the team's well-being and the completion of the projects.

• You are organized and enjoy improving processes that make staff life's easier.

• You are fluent in English and Spanish.

ABOUT US

We're an informal bunch. We believe in freedom and welfare for our team. We don't clutter ourselves or our collaborators with meaningless tasks, we don't micromanage and we don't tell you how to do your work. Remote is not only accepted but encouraged. We rely in quality, autonomy and a work-life balance that prompts the motivation and drive that will result in top-notch delivery.