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Last Call Media is looking for a Producer / Product Owner to join our team! 

The Role

Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 

Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 

What you’ll do:

• Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

• Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

• Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

• Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

• Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

• Expand relationships with existing customers

What you’ll bring:

• A proven track record of leading the delivery of digital products and services that delight customers.

• 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

• A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

  Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

• Experience and/or a desire to work remotely.

• The ability to travel for conferences, client visits, or workshops, ~10% travel.

• Ability to work efficiently, sometimes under tight deadlines

It’d be nice if you also had: 

• Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

• Familiarity with other popular web development technologies, third party applications and platforms.

• Experience or an interest in sharing your knowledge and experience at industry conferences 

• Familiarity with Atlassian tools, such as Jira and Confluence.

All of us at LCM pride ourselves on being:

• Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

• Highly communicative

• Able to work independently 

• Comfortable asking for help

• Experienced with communicating directly with clients

• Eager and motivated to learn new concepts

• A team player in a collaborative environment 

• A fast learner

Salary range: 

$60,000-90,000 USD

Application Process

Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

To apply visit: https://lastcallmedia.com/careers

This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

Do you live and breathe digital marketing, funnel optimization, and conversion? Are you passionate about building a world-class SaaS brand? Can you lead and inspire a team to help you get the job done?

Adalysis is an award winning suite of tools (SaaS) used by thousands of digital marketers from around the world to help them manage their Google Ads and Bing Ads campaigns. 

We are seeking a full time Marketing Manager with excellent analytical skills and a proven track record in PPC to lead our marketing efforts. As a high growth SaaS business we are seeking an exceptional candidate to drive campaign output across all digital channels. You will work directly with the founder to help us reach ambitious growth targets. 

Responsibilities:

• Devise a marketing strategy across all digital channels (SEO, PPC, Paid Social, Email, Display, Partnerships, PR)

• Management / execution and tracking of campaigns, focusing on ROI and conversion  

• Careful analysis of Analytics data and setting up funnels and event data 

• Oversee and manage website content 

• Ability to source, hire and manage new team members to support your efforts 

• Work with designers/developers/copywriters to improve our web presence 

• Manage split testing of landing pages to improve conversion

• Manage our content and social media accounts

• Comfortable on the phone and conferences when speaking to clients

Key Requirements:

• Full time dedicated person, working remotely in the UK or Western Europe (within 2 hours of GMT)

• Fluent in written and spoken English, excellent communicator, knows how to listen

• Knowledge of all digital channels: PPC, SEO, email, social, content, display

• PPC knowledge is particularly important with the ability to understand what our tool does and the problem it solves for our clients 

• Experience in SaaS tools is preferable

• Comfortable with a high level of initiative and a clear focus on delivering results

• Flexible, adaptable and organised

• Available on Skype / Slack (primary means of communication) during working hours

In return we offer:

• A better work life balance. Work from home in your own time and space.

• Flexible working hours

• £150 day on an independent contractor basis

• Take unpaid holidays as needed 

• The space to use your own initiative without being micromanaged 

• The opportunity to grow with the company and build your own team

• Access to tools, budget and resources to help you get the job done

We are an international company with headquarters in Silicon Valley in the U.S. and offices in Krakow and Amsterdam.

With double-digit growth, we would like to expand the Business Development team for U.S.  

We want people to join our team full-time. Mr. or Mrs. Right would meet the following expectations:

• ATTITUDE. Attitude is everything. You have the interpersonal skills to quickly connect and establish a relationship with potential customers.
• ENGLISH. Your English (written and spoken) is very good. Ideally, it’s ‘native’, but at least more than good enough to communicate with U.S. companies. Preferably you also live in U.S., so you’re in the same time zone as our clients.
• RESPONSIBILTY. This is a remote position and the rest of the Sales Team is working from Europe. That’s why you need to be able to manage your own work to achieve the objectives without someone looking over your shoulders.
• KNOWLEDGE OF ONLINE MARKETING. Basic knowledge of online marketing is a requirement – we will teach you the rest. Our prospects are seasoned online marketers and you need to understand their business and their problems. Any experience with Google or Facebook campaigns or marketplaces like Amazon or eBay would be a plus.
• SALES EXPERIENCE. We offer sales trainings and tools but we also except initiative from your side, so experience in sales can help you with that.

Any interest or experience in eCommerce or Online Marketing is helpful, but the main issue is: Do you have what it takes?

The Sales Development Representative is the first interface between prospects that have an interest in our software.

Your main responsibilities as a Sales Representatives will be:

• Demo of our services to interested potential customers
• Qualify sales leads based on specific lead qualification criteria definitions
• Keep track of all communications with customers and leads using our marketing automation software
• Manage our current client base to keep high customer satisfaction
• Build and manage lead development pipeline
• Build market and product knowledge to be able to handle our prospect’s questions
• Communicate with prospects and clients via LinkedIn

You will be communicating with prospects via email and on the phone.

There are many reasons why this job may be what you are looking for:

• Full responsibility and a lot a freedom
• Room to learn and to grow
• A competitive salary
• You will learn everything about Saas, eCommerce and of course data feeds
• Quarterly bonuses for good performance
• Join a market leader in online marketing software and share in the success of our growth

SALARY: Remuneration commensurate based upon experience

If you think you will like this job, please email your CV in English to [email protected] and attach following disclaimer:

“I hereby consent to my personal data being processed by Wordwatch Inc. for the purpose of considering my application for the vacancy advertised and for the future recruitment purposes”

Lead a team of experienced front end engineers creating new innovative web applications that leverage the power of linked data. Your applications will be interoperable with all other applications that use linked data and the Solid specification. Your creations will be used by millions of people around the world.

You will obviously be using Javascript and RDF. But, along with the team, you can help decide what the tech stack is! We already have lots done but there is much more to do and the tech stack can evolve. 

You can work remotely but we also have offices in Boston and London.

Engineering lead skills

• Leadership - The team is experienced so you need to have experience leading a strong team.

• Broad and deep technical skills and experience

• Ability to explain complex topics in simple language

• Expert in architecture and design of front end applications for the web

• Experience with responsive application development

• Expert software engineer

Engineering lead responsibilities

• Guide the technical vision and execution

• Architecture and design accountability

• Contribute to the code base along with the other engineers in the team

• Coding standards

• Overall code quality

• Adherence to technical processes

• Technology selection

• Technical mentoring

• Feedback related to quality of work

• Recognition of quality work

• Interviewing key technical hires

About Inrupt

Our teams are bringing to life Tim Berners-Lee's vision of the future. 

Building The Next Stage Of The Web

The next Web of open, linked data

On a mission to clean up the Web

 Our culture promotes

• Team autonomy

• Mastery of your skills

• Teams who are deeply engaged and have a sense of purpose linked to our vision

Join us in our mission and help to create the future of the web.

Benefits

• Flexible working

• Remote working

• Leading edge technology

• Web scale solutions

• Open source contribution

• Autonomy for teams

• Common purpose and set of values across all teams

• Contribute to changing the direction of the web to benefit everybody

Skylight (https://skylight.digital/) is at the forefront of a civic movement to reinvent how the government serves the public in a digital world.

Were looking for a DevOps Engineer to join our talented team of technologists in driving this movement forward.

Youll be a key part of our small, but rapidly growing team, which consists of former Presidential Innovation Fellows, founders of 18F, and members of the U.S. Digital Service.

We work in small, fast, agile teams to create exceptional customer experiences and enduring solutions out of the governments most complex design and technology challenges. The work is challenging, but highly rewarding.

Benefits

We focus on supporting you in a variety of ways:

• Competitive salary
• Opportunities for an economic stake in the company's success
• Performance bonuses, referral bonuses, publication bonuses, and public speaking bonuses
• Medical insurance, dental insurance, vision insurance, short-term and long-term disability insurance, life insurance, dependent care FSA, healthcare FSA, and health savings account
• Dollar-for-dollar 401(k) match up to 10% of your salary
• Flexible paid-time-off policy (minimum of 29 days), which covers any type of leave (such as holiday, sick, and vacation) that you need or want to take
• Minimum of 9 weeks paid time off for all eligible new birth, adoption, or foster parents
• Annual $2,000 professional development allowance
• Annual budget of up to $750 for tech-related purchases
• Access up to $1,000 before payday to cover emergency expenses
• Incentives for living in a HUBZone area (https://maps.certify.sba.gov/hubzone/map), including relocation assistance and a monthly stipend to help offset the cost of rent or mortgage
• Remote-friendly work environment
• An environment that empowers you to unleash your superpowers for public good

We participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

We're an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Skills & requirements

What you’ll do:

• Engineer an incredible experience for developers who are working in web-based environments such as Ruby, Python, Java, and Node.js through automation, virtualization, and process improvement

• Achieve technical excellence by advocating for and adhering to lean-agile engineering principles and practices such as simple design and automated testing

• Represent Skylight's culture of delivery when interacting with government stakeholders and other contractors

What we’re looking for:

• Expertise in the areas of version control, deployment automation, continuous integration, test automation, monitoring, proactive notification, and “shift-left security”

• Able to deploy and configure services using infrastructure as a service providers such as Amazon Web Services and Microsoft Azure

• Able to solve problems using scripting and programming skills

• Able to administer Linux-based systems, as well as Apache-based web servers

• Experience with Elasticsearch and Docker

• Experience creating secure systems while enhancing the privacy of all system users

• Experience working within a multidisciplinary, agile team format

• A mindset and work approach that aligns with our core values (https://skylight.digital/culture)

• Ability to travel from time to time

We didn’t create Bold Penguin because commercial insurance is broken. It isn’t. But as the world has gotten more connected and digitized, commercial insurance lags behind—creating a fragmented landscape where businesses, agents, and insurance companies struggle to interact in a smooth and easy way. That’s why we’ve built a highly efficient exchange that cuts the friction out of commercial insurance by connecting everyone to the right quote in record time.

Powering the world of insurance is no small feat, so we’ve brought on a team that's not only incredibly talented but also passionate about our potential to upgrade the entire industry. As more and more companies big and small depend on our technology to operate in the commercial insurance space, we’ll need the best talent all around to support our growth. That’s why we’re looking at you (yes, you!) to make a bold move and join our adventure.

Your  Role

As a Cloud & Site Reliability Engineer, you will be a subject matter expert in building highly reliable, highly scalable features and infrastructure. You’ll use DevOps principles to ensure that Bold Penguin’s software systems are always available and ready to scale to meet growing demands. 

Click here to learn more about DevOps on the glacier

What You’ll Do

• Ensure the reliability, performance, and availability of our platform by working as part of a cross-functional product team
• Participate in agile ceremonies such as iteration planning, retrospective, and daily standups
• Be part of the shared on-call rotation and proactively research possible issues affected the availability of our platform
• Understand and clearly articulate tradeoffs in architecture decisions with regards to cost, security, operational efficiencies, performance, and availability
• Build and maintain infrastructure with executable code (IaC) and automated delivery pipelines
• Be passionate about Cloud/DevOps/SRE concepts such as Immutable Infrastructure, Cattle vs Pets, Infrastructure as Code, Delivery Pipelines

Skills & Qualifications

• Deep, hands-on expertise with AWS Cloudformation and other Infrastructure as Code tools
• Experience with Amazon Web Services; specifically EC2, ECS, ELB, CodePipeline, RDS, Redshift, S3, IAM, and Lambda
• Ability to articulate Cloud & DevOps concepts to a variety of technical & non-technical team members
• Bonus points for expertise in implementing security & compliance frameworks such as SOC/2, NIST 800-53, and NIST 800-171 especially in Amazon Web Services
• Bonus points for AWS Certifications 
• Bonus points for familiarity with microservices architectures, Ruby on Rails and/or ETL tools such as Fivetran.
• Experience working at technology companies and startups desirable
• 2-4 years + of working remote, full time, and/or with full time co-located teams across different time zones.

BONUS POINTS

• Full-stack expertise in multiple tiers of modern web applications (e.g. front end, back end, infrastructure, etc.)
• Open-source contributions and/or speaking experience.
• Previous work experience in insurance and/or experience with policy rating very desirable.
• You love Penguins! ;P

TRAVEL TO THE "GLACIER" (please read)

• We are firm proponents of "seeing eye to eye by meeting face to face". As such, our remote team travels in once a quarter for a full day of collaboration, goal setting, team building, etc.  Are you able to make this work?  In addition to this we also ask that, if hired, you are able to make the first week onsite for onboarding/training. 

PENGUIN PERKS

• For a healthy colony.
• Our plan covers 50% of your Medical Premiums – Health - HRA, Dental, Vision, and Life Insurance, as well as Short & Long Term Disability (Trust us, the benefits are great!

• Penguins plan for the future.
• 401k Match program, up to 4%! 

• Parental Leave
• 16 weeks of parental leave (your kids need you there!)

• Need a vacation?
• Unlimited PTO - Please take a vacation - you need it and we applaud it and in fact we require you take 10 days off!

• Hungry? Thirsty?
• We offer free snacks and drinks, as well as catered lunch every Monday (even to our remote employees...nomb nomb nomb)

• Penguins need to learn!
• We support your professional growth. Certifications, training, memberships, and conferences are actively encouraged—and often covered.

• Penguins are social creatures and love to play!
• We have frequent happy hours, company events, and outings. What kind of company would we be if we didn't have some fun!?!? 

• Penguins give back.
• We offer volunteer opportunities every month!  There is no better feeling than giving back =)

• Don’t want to move to Columbus?
• We offer up to 100% remote engineers!
• You must be OK visiting the office for a day or two every quarter - we are all about that camaraderie! 

Penguins believe in inclusion. That’s why we’re proud to be an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, beak size, or inability to fly.

Brushfire is looking for a .NET Engineer (U.S. Only) who is

• well-versed in large-scale application infrastructure and design,
• familiar with web application development patterns and practices,
• driven to create captivating and interactive web experiences,
• skilled in layout and has an eye for attention to detail,
• experienced in building published, high quality web sites and applications,
• stimulated by collaborating with a team to define, design and ship new features,
• excited to work for our primarily Christian church/ministry customers.

Your primary task will be to utilize your knowledge/problem-solving skills to work alongside and with our existing developers as we create, maintain, and enhance our large-scale web applications. You should be on the cutting edge of emerging standards, technologies, and tools while being well-versed in cross-platform, multi-cloud development of complex, highly-available systems. Ultimately, we want someone who will take pride in learning quickly and contributing fully to create an experience our users will love. If that sounds like you, then you sound like us!

We value your time and efforts, so compensation is commensurate with experience and includes benefits. We thrive in a completely remote work environment -- with no central office -- where people learn and grow with the company. We are collaborative, creative, and innovative, with each person expected to contribute to meaningful outcomes.

Successful applicants will be asked to show proof that they can legally work in the US. Though we are remote, applicants closer to our teams in Fort Worth, Texas will be shown preference.

Things you'll be doing:

• Build and maintain multi-tiered systems and microservices using C#, ASP.NET, JavaScript, HTML, T-SQL, Docker, and Kubernetes
• Design Serverless Functions and Web Sites
• Design and consume HTTP REST APIs
• Build and maintain devops pipelines for CI/CD
• Code web applications using ASP.NET MVC based upon approved designs
• Collaborate closely with other developers and graphic designers
• Participate on multiple projects from concept through completion without continual supervision.
• Provide quality control over in both code and visual concepts/designs.
• Potentially lead sessions in your areas of strength while supervising and inspiring those involved in your process.

Things you really need to have:

• Demonstrable experience coding complex web applications in ASP.NET
• Demonstrable experience with Continuous Integration tools like Jenkins and Azure DevOps
• Demonstrable experience with Kubernetes and Docker
• Strong object-oriented programming skills and familiarity with software design patterns.
• Strong knowledge of SQL/relational databases
• Familiarity with distributed version control systems.
• Ability to communicate fluently, pleasantly, and effectively—both orally and in writing, in the English language—with customers and co-workers.
• Passion, integrity, and energy

Things we think are cool for you to have, but aren't deal breakers:

• Bachelor's degree in Computer Science or related field
• Experience with wireframing/mockup tools (InVision/Sketch)
• Experience with React, Angular, or equivalent frameworks
• Familiarity with non-structured persistent document data stores (NoSQL)
• Demonstrable experience on past projects (via Github, BitBucket, Google Code, etc). A candidate with an active commit history at a site like these will be favored over a candidate without similar history.

About Brushfire

At Brushfire, it’s our goal to be the go-to ticketing and registration platform our clients deserve. We’re an event management software-as-a-service platform that provides assigned seat ticketing, general admission, and support for concerts, conferences, camps, productions, plays, sports, and anything else where people gather. We handle thousands of events every day, on every continent, ranging anywhere from a handful to 20k+ attendees.

Brushfire strives to facilitate successful events around the world by providing great software and service that never stops improving. We believe the church, non-profit, and secular organizations deserve the most elegantly architected platform for event management. Both at the technology and service layer.

Learn more at https://brushfire.com.

Benefits

• Work at home

• Flexible Hours

• Paid Vacation

• Small Team

• Paid Health Insurance

• Work with kind & friendly team & customers

Quickly maturing startup seeking like minded Sr. Backend-leaning Fullstack Engineer! PacketFabric redefines how companies procure, consume, and manage their network connectivity. The technical team is a small, talented, and close knit group and we need a team member to help us accomplish our goal of making the best darn carrier network on the planet.

Description

• As a well rounded software engineer, you should definitely be the type that appreciates diversity in your day, and challenges outside of your comfort level! A typical day in the life of a PacketFabric senior software engineer might include these types of activities:
• Designing a deterministic lifecycle workflow for our next product offering.
• Writing core platform code for a new feature, and unit tests for functionality.
• Refactoring and improving existing code for performance and simplicity. For example, breaking a large method into smaller, more maintainable and easily tested methods.
• Building command line tools to help network engineers better manage network state.
• Researching additional ideas, you may have to improve the product/platform overall and sharing with the team.
• Interacting with customers and/or sales on a bug in the software, quickly resolving it, and coordinating across the team to push a fix.
• Working with backend engineers and discussing quirks in network protocols and network interconnection which translate rapid API and UI changes.

Requirements

• The right candidate will have an abundance of hard core programming skills, have solid instincts for API usability and design patterns. You are probably a full stack developer who naturally gravitates towards work on a product core. You know how to sacrifice algorithmic elegance for getting it done on deadline. More specifics include:
• Extensive experience with Python and PHP in large applications developed in a team environment.
• Expert unit tester.
• Experience in large scale distributed systems.
• Extensive experience with the HTTP protocol and developing and using RESTful APIs.
• A solid understanding of OO programming paradigms.
• Experience with a message queue system like RabbitMQ or Kafka.
• Experience using NoSQL data stores like Redis.
• Be completely at home on any *nix command line and building your own tools.
• Very comfortable using Git in a team environment (i.e. pull-requests, branch management, rebasing).
• Experience working in an environment leveraging remote communication collaboration tools like Slack, Zoom etc.
• Never being afraid to venture boldly where none have gone before and develop code where there are no previous libraries to draw from.

Preferred Experience

• A huge plus for actually doing any router/switch configuration or infrastructure automation.
• Previous exposure to layer 2/3 networking protocols and concepts such as IPv4/6, VLANs, VPNs, BGP, etc.
• Experience with Python-based web application frameworks like Flask, Django, or Sanic
• Any experience interacting with physical world equipment - industrial, medical, etc
• Experience creating highly maintainable Javascript.
• SQL experience.
• Experience with Vue.js, Angular and AngularJS.
• GraphQL
• Experience creating large scale data visualizations of any type.

We’re building new ways to interact with WordPress. They’re simple, fast, and highly usable. They’re written in the latest web technologies and are used by millions of people. We want your help to expand our reach and keep our approach fresh. 

What have we worked on recently?

• Gutenberg is a new block-level editor with clean abstractions for users, too, not just developers.
• Jetpack is a plugin that brings cloud-scale features to self-hosted sites and our latest addition is Rewind, think git for WordPress sites.
• WooCommerce is the most popular e-commerce platform on the web
• To view more of our recent work, check out our longer product list on Automattic.com.

How do we work?

• We’re kind to each other and our users – we strive to build a positive, supportive, and inclusive culture of cohesive teams focused on delivering value to our customers.
• We work as a global and distributed workforce resulting in a unique way of working built around our creed. 
• We offer flexible work arrangements allowing our team members to work when they feel best.
• We open-source! We’re cool with open-sourcing everything except passwords, or secret keys.
• We ship often, deploying many times daily with the help of peer code review, continuous integration, and our global workforce in over 70 countries.
• We welcome collaboration, and you can be involved in any discussion across our many communication channels.

The JavaScript Engineer position might be a good fit if you have:

• A rock-solid understanding of the core JavaScript language, HTML5, and CSS3. Experience working on accessibility is a plus.
• Familiarity with a server-side language like PHP, Ruby, or Python.
• Proficiency developing well-structured web applications using modern JavaScript tools like React and Redux.
• A real passion for crafting experiences that users rave about.
• The ability to iterate and ship ideas quickly, with maximum autonomy and teammates ready to support you. 

Extra credit:

• WordPress programming experience.
• Open source contributions or contributions to programs designed to help underrepresented people enter the tech field.
• Experience working on accessibility.
• Data analysis experience, and understanding of how analytics can help with product decisions.
• Knowledge of tooling and build systems.

Speaking of interests and skills, here are some areas in which you can grow and have further impact in the future at the company:

• Leadership – we offer a variety of leadership options to those who have interest, including becoming a team lead and managing releases.
• Learning and development – we have a generous personal development budget and encourage you to grow your skills through courses, books and conferences.
• Architecture – we encourage developers to develop expertise in the systems they work with, guide their evolution and mentor other developers working on them.
• Engineering effectiveness – we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process improvements.

Diversity & Inclusion at Automattic

We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

Curious who works in engineering at Automattic? Meet our JavaScript Engineers – Lena and Riad!

APPLICATION PROCESS

How to Apply

Does this sound interesting? If yes, please send a short email to [email protected] telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject. Of note, if you apply for multiple positions or send multiple emails there will be one reply.

If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

What to Expect

We know applying to jobs can be stressful and we want to ease the stress by giving clear expectations up front about what to expect from our process. We’ve outlined everything you need to know here including all of the steps in the process as well as how we approach hiring. We’re always iterating so if you happen to join us in the process, please feel free to offer feedback on what else we can include there!

OUR MISSION:

Build intelligent tools that help communities adapt to the impacts of climate change.

Hi! We're Forerunner.

We believe that adaptation is a necessity, not a luxury, and all communities should have access to powerful software that helps them plan for the future. The challenge of climate change is complex — it implicates how municipalities plan, manage capital, and communicate to both residents and higher levels of government. Forerunner helps local communities do these things better by empowering them to access, understand, and mobilize local-level flood risk data at scale. Our software is built to be easy-to-use, so that the planners and floodplain managers preparing for our future can focus on the important stuff.

Currently, we're working with a handful of communities, including the City of New Orleans and Pinellas County, FL. Our engineering team is hard at work on projects that involve extracting information from permits, managing complex datasets, and incorporating geospatial data. Our mission is ambitious, and we have a significant amount of work ahead. As our newest team member, you'll be joining us at a crucial time when you'll have a real impact on our direction and our partner municipalities' success.

About the position:

We're looking for a senior full-stack engineer with 5+ years of experience to join us. We would love to hear from you if you're interested in what we do and have a proven track record of leading mid- to large-scale technical initiatives. In general, you might be a good fit if you:

• Have partial, or full, familiarity with our technical stack: Node, GraphQL, React, Postgres + PostGIS, Heroku. If not, we would like you to be confident in your ability to ramp up quickly.

• Are comfortable with a high degree of ambiguity. Since we are constantly learning a lot from our partners, we are looking for someone who has a bias toward action and can balance the challenging trade-off between quality and speed.

• Consider yourself to be a great communicator. We're a small team working remotely, which requires us to be prompt and clear with written and spoken communication.

Our team has a lot to offer.

Forerunner is a seed-stage company with an interdisciplinary team. We are motivated by seemingly intractable problems and work hard to support one another.

• We're mission driven. Our mission orients our business strategy and pushes us to work with a sense of urgency. We’re in the weeds — our entire team spends time engaging with our partners in the field to better understand the real-world challenges they face.

• We're a small team. We're currently 4 people — you will be the 5th. As a member of our growing team, you will quickly become an invaluable part of our organization and have a meaningful impact on our business and technical direction. We welcome unique perspectives and backgrounds. Your opinion matters and we hope you'll share it.

• We're remote. While many of us are based in NYC, we're happy to have you work where you are happiest and most productive. We offer schedule flexibility and ask for accountability in return.

• We want you to be happy and healthy. Forerunner offers competitive compensation, health/vision/dental coverage (we pay 70%), and commuter benefits. We also have a quarterly wellness reimbursement so that you can have flexibility in defining what health means to you.

We look forward to meeting you. To apply or ask questions, shoot us a message at [email protected]!

At Bevy Labs we have deep experience building community from the ground up. We are building the best products to help companies manage and scale their user groups and event communities all over the world. We are a distributed company and strive to be as diverse as the people using our products.

Bevy Labs Engineering

On the engineering team you are at the heart of the action, contributing to products that are actively used by world-class communities to create connections and experiences for their people.

We care about solving challenging problems to build products that make a real difference in the lives of our customers and their users. We also care about the craft of software engineering and how we can always become better at what we do, individually as well as collectively.

This means continuous integration, lots of automated test coverage, thorough reviews, good thinking and lots of experiments to discover new ways of improvement.

We are still small and nimble, but we are excited to grow.

This position

Over time an area of specialization may emerge, but for the foreseeable future this is a position that will likely get in touch with many different areas of the product.

You

You will fit in well with us, if you:

• Reside in North or South America. Yes, we are a distributed company, but since we are still small, we like to minimize the time zone spread within the team.

• Are an excellent communicator. In our small team, English is the official language. You need to be able to articulate complex ideas efficiently and effectively. When people do not share an office, it is essential to pay extra attention to communication.

• Have a solid technical background. You should have at least 5 years of professional software development experience and be able to point to a track record of caring about software engineering practices.

• Feel at home with Python/Django, JavaScript/React.js and the shell command line. You have been working in current cloud-based environments (such as AWS or GCP), but you don’t feel tied one platform and generally appreciate picking the “right tool for the job.”

• Like to learn and strive to do so often. As a company we improve to the extent that our team does. It starts with each individual. Humility and an open mind help a lot.

• Ideally know what it is like to work in distributed development teams, or better yet, thrive in them. It probably means you already know you don’t need a structured office environment with a manager who checks in on you once a day. Likewise, you know that you will do best from your home office.

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and the communities we serve.

Principals only please.

What is eyeo?

eyeo creates a sustainable, fair ecosystem by building, monetizing and distributing ad-blocking technology for everyone and everything online. By leveraging distribution partnerships, we bring ad-blocking technology everywhere, giving users control while providing user-friendly monetization. This is supported by our own desktop and mobile products, such as Adblock Plus, Adblock Browser and Flattr. In combining our reach based on distribution partnerships and our own products, our technology runs on over 150 million devices.

What does it mean to be a Core Development Lead at eyeo?

You will be responsible for making sure that the unit’s teams have all the support, autonomy and focus that’s needed to be successful. You will report directly to the CTO. 

What is a unit?

• Units are our means to scale and focus eyeo. They provide a framework for aligning teams towards a shared goal.

• The unit is comprised of approx. 25 people:

• Approximately half will report indirectly to you (they will be managed by Section Leads—your right-hand people)

• Approximately a quarter (such as section leads, data scientists, machine learning experts and QA engineers) will report directly to you

The unit is made up of teams covering these topics:

• Desktop browser extension core development

• Android SDK development

• iOS SDK development

• Ad-blocking quality

• Industry relations

• Within our teams, we have cross-functional groups of peers working together to build our products.

How you can help us (with people)

• Create the unit’s strategy, goals and initiatives, along with the teams

• Ensure the unit has clear KPIs

• Report KPIs regularly, and continuously work to improve them

• Ensure the flow of information with product owners in order for them to be able to prioritize and maintain their backlogs autonomously, and to make the best product-related decisions

• Align across the company and with other units on strategic and tactical topics

• Continuously support the unit with goal alignment, proper tooling, facilitation and community-ship

• People management and cross-company knowledge sharing and culture

• Administrative work (budget, spending, hiring, evaluation, salaries, etc.)

How you can help us (with tech)

• Maintain and improve the high quality of our core technologies (code and filter lists)

• Security and maintainability of the tech stack and legal compliance of our filter lists

• Create comprehensive documentation and specs

• Establish our core technologies as products, ensuring proper product and release management

• Improve our ad-blocking quality in the face of circumvention techniques

• Close collaboration with industry-related representatives (e.g. browser companies, other ad-block companies)

• Constantly improve our ways of working, tech stack and development processes (e.g. by applying automation and machine learning technologies)

What you bring to the table

• Deep, customer-centric understanding of our partners’ and own products’ technology needs

• Knowledgeable and passionate about developing both software and people

• Continuously stay up-to-date on technology developments relevant to your work

• You think in a systematic and analytical manner

• You show a high degree of self-organization, initiative and motivation

• Great communicator who can build bridges between people from different fields and backgrounds, and help them learn how to build those bridges themselves

• Pragmatic, flexible and humble. You listen to your reports and support them rather than directing them.

• Fluent in both written and spoken English

• Well-versed with agile values and methodologies. We do not require specific methodologies or certifications, but we want you to have a strong understanding, and the ability to teach.

It’s awesome, but not required, if you have...

• Experience collaborating in open-source communities (either as a hobby or as part of your past work)

• Been involved in web standardization (W3C and similar)

• Good understanding of online advertising and other types of publisher monetization

• Experience with browser development

• Experience in B2B and B2C product development

• Experience in machine learning

• You are an active member of the development community (writing, meetups, talks, OSS contributions, etc.)

Helpful links

• Monetization: https://adblockplus.org/blog/acceptable-ads-explained-monetization

• Eyeo in the news: https://eyeo.com/press/

• Blog updates: https://eyeo.com/blog/

• Life at eyeo: https://eyeo.com/category/life-eyeo/

• Meet the Team: https://eyeo.com/category/life-eyeo/meet-the-team/

• Open Source repository: https://github.com/adblockplus, https://gitlab.com/eyeo 

ABOUT THE ROLE

The Itemize Backend Engineer will maintain and innovate on existing back-end modules and data stores, R&D on new methodologies with our core IP development team, and build up our serverless (lambda) Node.js APIs to support new functional requirements. Responsibilities will include:

• Lead, design, and develop our core Javascript-based APIs powering our client-facing and internal applications
• Design new microservices to support functional requirements and core IP advancements and configure pipeline infrastructure to support CI/CD methodologies
• Write highly scalable and fault-tolerant software
• Assist with operational support to monitor and triage production issues
• Perform operational checks for the production environment 
• Work with Node.js, Express, MySQL, AWS Services including API Gateway, Lambda, Cloudwatch, Code Pipeline, and S3 and introduce other technologies as needed
• Collaborate with a supportive and agile virtual team to deliver pragmatic software solutions 

REQUIRED SKILLS AND EXPERIENCE

• 3+ years Javascript software development experience in a professional work environment, with an emphasis on Node.js
• Bachelor’s Degree in Computer Science or related field 
• Experience developing and integrating with RESTful APIs
• Experience with relational database structures and writing efficient SQL queries
• Experience with shipping clear and quality code, unit testing, continuous integration, and test-driven development
• Ability to nimbly switch between assigned tasks and addressing production issues
• A practical and client-focused approach to development

PREFERRED EXPERIENCE

• Experience with Amazon Web Services
• Experience with Python
• Experience working in a small and dynamic environment

Itemize is an Equal Opportunity Employer. Itemize does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law. All employment is decided on the basis of qualifications, merit, and business need.

We are looking for a Python-focused software engineer to build and enhance our existing APIs and integrations with the Scientific Python ecosystem. TileDB’s Python API (https://github.com/TileDB-Inc/TileDB-Py) wraps the TileDB core C API, and integrates closely with NumPy to provide zero-copy data access. You will build and enhance the Python API through interfacing with the core library; build new integrations with data science, scientific, and machine learning libraries; and engage with the community and customers to create value through the use of TileDB.

Location

Our headquarters are in Cambridge, MA, USA and we have a subsidiary in Athens, Greece. However, you will have the flexibility to work remotely as long as your residence is in the USA or Greece. US candidates must be US citizens, whereas Greek candidates must be Greek or EU citizens.

Expectations

In your first 30 days, you will familiarize yourself with TileDB, the TileDB-Py API and the TileDB-Dask integration. After 30 days, you will be fully integrated in our team. You’ll be an active contributor and maintainer of the TileDB-Py project, and ready to start designing and implementing new features, as well as engaging with the Python and Data Science community.

Requirements

• 5+ years of experience as a software engineer
• Expertise in Python and experience with NumPy
• Experience interfacing with the CPython API, and Cython or pybind11
• Experience with Python packaging, including binary distribution
• Experience with C, C++, Rust, or a similar systems-level language
• Distributed computation with Dask, Spark, or similar distributed computation system
• Experience with a machine learning library (e.g. scikit-learn, TensorFlow, Keras, PyTorch, Theano)
• Experience with Amazon Web Services or a similar cloud platform
• Experience with dataframe-focused systems (e.g. Arrow, Pandas, data.frame, Vaex)
• Experience with technical data formats such as (e.g. Parquet, HDF5, VCF, DICOM, GeoTIFF)
• Experience with other technical computing systems (e.g. R, MATLAB, Julia)

Benefits

• Competitive salary and stock options
• 100% medical and dental insurance coverage (for you and your dependents!)
• Paid parental leave
• Paid time off (vacation, sick & public holidays)
• Flexible time off & flexible hours
• Flexibility to work remotely (anywhere in the US or Greece)

TileDB, Inc. is proud to be an Equal Opportunity Employer building a diverse and inclusive team.

Are you an automation ninja? Can you replace people with scripts that you write? Does poorly engineered architecture give you nightmares?

If this describes you then please read on! Exodus uses multi-cloud hosted backend services, running numerous cryptocurrency coin nodes and services for our software, and we need ninjas to help us automate, monitor, maintain, and scale them.

What You Will Do

• Engineer architectures and automation for zero-downtime deployments.
• Use technologies like Terraform to manage infrastructure as code.
• Work with Kubernetes and Prometheus to scale and monitor micro-services.
• Use tools like Helm and GitlabCI to automate deployments.
• Work with our development teams to help them setup automation pipelines and solve problems.
• Collaborate with other DevOps engineers to make the best solution possible.
• Build geo-distributed infrastructure.
• Participate in on-call schedules and act in a server/technical support capacity to the team.

Who You Are

• You are based (or willing to work) in a timezone around Eastern Asia between UTC +8 (Malaysia) and UTC +11
• You have excellent references and a history of trust and established relationships in former careers.
• You have a long history and track record of DevOps that can be demonstrated via GitHub, blogs and/or in a technical interview process.
• You take initiative and don't wait for direction.
• You have a passion for cryptocurrencies like Bitcoin and a demonstrated passion for solving problems.
• You don't care if the platform is Azure or AWS and are willing to work with either and have some experience with at least one.
• You are willing to be available regardless of when server issues occur.

What We Offer

• Freedom to work wherever you want
• Building the future. Cryptocurrencies lay the foundation of the internet of value, the next major wave in application technology and personal finance.
• Collaborative and feedback-driven culture.
• Opportunity to grow. The sky is the limit if you're hungry to succeed.
• Fair pay, no matter where you live.
• Competitive compensation package. (Including benefits for US employees only)

Our Hiring Process

At Exodus, we pride ourselves in hiring people from all around the world. We work with individuals from various backgrounds; some traditional and some a bit more unconventional.

Our hiring process focuses on 2 pillars.

• Efficiency. You can expect the process to take between one and two weeks. We know what it’s like to wait weeks for a recruiter to get back to you and want to be respectful of your time.
• Transparency. We anticipate you asking questions and will answer with as much transparency and respect to you as possible.

We are committed to shaping a better world and have built our team based on empathy, radical candor, initiative, and humility.

Overall, our goal is that you have a great candidate experience with us

About dutchie

Dutchie is the cannabis industry’s leading and fastest-growing e-commerce provider, powering online ordering for the top dispensaries throughout the United States. We are a product and design focused company that has created a best-in-class experience for cannabis dispensaries and shoppers. Since our inception in 2017, we have experienced significant growth. We’ve raised $18M in funding and are backed by Snoop Dogg’s Casa Verde Capital, one of the leading cannabis-focused VC’s, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.

About the Role

Due to our rapid growth, we are looking for a talented Senior Front-End Engineer to join our team. You will be getting in on the ground-level with us and working on virtually all aspects of the current product and future product development. You'll be working directly with the founding team daily and taking part in technology-related decisions. You will help us build the foundation of this company - its culture, its processes, and its practices. You'll also have the chance to work on everything from analytics software to two-sided marketplaces, to IoT devices. There's a ton of interesting problems to solve.

What You Bring...

• 3-4+ Years of web development experience required

• Deep understanding of JavaScript (ES6+) and general software best practices

• You take pride in the code you write - it's clean, tested, organized, and elegant

• Self-starter - you're proactive and are able to start projects and tasks without constant direction

• Quick learner - you pick up new frameworks and technologies quickly

• Great communication skills

• You want to work in an agile environment - we move quickly and ship code often

• You enjoy your time working, but you enjoy your time outside of work too

What You'll Do...

• Development of the core application in React, MobX, Node, MongoDB, GraphQL, & React Native

• Design and development of new features

It’s a Bonus If You…

• Have built software in the e-commerce or regulatory industries

• Love using bleeding-edge technology

• Enjoy deep conversations about the merits of Radix Trees, The Rete Algorithm, and Oxford Commas

• Contribute regularly to open-source projects

• Have built mobile apps with React Native

You’ll Get…

• Competitive Salary

• Equity

• 401(k)

• Full Benefits - Medical, Dental, and Vision Insurance

• Flexible vacation days, sick days, and work from home days

• Technology (hardware, software, reading materials, etc..) allowance

Culture

We're hard-working, high energy, and fun. We have a "do what you need and do what it takes" culture. If you need to work from home or fit in a workacation in order to produce your best work, then, by all means, go for it. As one of the first members of the team at dutchie, you'll also have a great chance to play a foundational role in tech and culture decisions.

Are you interested in joining a fast-paced, growing company? Branch has a positive, diverse, and supportive culture—we look for people who are curious, inventive, take initiative, constantly strive to develop themselves, and collaborate with those around them. Come join our team as we develop new ways to improve the lives of hourly workers. Learn more about our culture, approach, tech, and people here: https://www.branchapp.com/team

We’re looking for someone who has:

• Bachelor's degree in Computer Science or related technical field, or equivalent practical experience

• 3+ years of professional software development experience

• Experience building Android apps

• Proficiency in Java and/or Kotlin (we use both)

• A deep interest in developing, releasing, and maintaining high-quality Android apps

You will:

• Design, build, and maintain our flagship Android app

• Define and implement robust app architectures and complex user interfaces

• Improve engineering standards, tools, and processes

• Manage individual project priorities, deadlines, and deliverables

• Collaborate with product managers, designers, and other cross-functional groups to implement new features

Benefits:

• Work remotely!

• Company-paid medical, dental, and vision

• Flexible time off

• Paid Holidays

Get to know us

We create open source software that puts users in control over their online browsing experience. Our desktop and mobile products, such as Adblock Plus, Adblock Browser and Flattr, help sustain and grow a fair, open web, because they give users control while providing user-friendly monetization. Our most popular product, Adblock Plus (ABP), is currently used on over 100 million devices.

What you'll do

Fight bugs through automation and manual testing and help us ship high quality products! You’ll apply your QA expertise in the team that cares for web extension users on Firefox and Chromium-based browsers. Being an integral part of the team, you will be involved in the whole software development cycle, building quality in from the start.

After your morning coffee, you'll be expected to...

• Perform own exploratory testing against our products to gain familiarity with the products and their similarities and differences

• Run checklist tests against our products before releases

• Respond to requests from and perform testing for the team

• Create and keep up to date useful documentation and notes relating to the product and its testing

• Set up and maintain automation for desktop and mobile apps

A little bit about you...

• Extensive experience with software testing and quality assurance, preferably in a continuously changing environment

• Knowledge of source code management tools like Git or Mercurial

• Knowledge of basic web technologies (HTML, CSS, JS)

• In depth experience with test automation

• Experience collaborating remotely using mostly asynchronous communication methods on a distributed team

• Independent but team-oriented work style

• Outgoing proactive involvement in your teams

• Excellent communication skills in English

It’s awesome, but not required, if you...

• Have knowledge of additional scripting languages

• Are familiar with device testing services like Google/Firebase test lab, AWS Device Farm, Browserstack or TestObject

• Are familiar with code review processes

• Have experience with development or testing of browser extensions

• Have automation experience with native Windows apps

Osano is an Austin area, venture-backed, startup focused on creating transparency in data. All that stuff you keep reading about the shenanigans with companies mishandling people's data? That's what we are working on fixing.

Osano is a B-corp (public benefit corp) which means that, although we are a for-profit company, we are mission oriented and we wake up every morning with the goal of doing well by doing good.

Osano is hiring a Superstar Senior Front End React/Redux Software Engineer to join our growing Engineering team and build out our platform. You will be the lead front end developer for a rapidly growing team.

The ideal candidate is a front-end developer with real world experience in developing modern web applications. You must have firsthand technical expertise in a variety of front-end development approaches, javascript frameworks, CSS pre-processing tools, responsive design considerations, and web application testing techniques. You must be at ease working in an agile environment with little supervision. You should embody a passion for elegant and efficient front-end design.

At Osano we value candidates from all walks of life and are focused on building a diverse team. If you are interested in being part of our inclusive, mission-driven, venture-backed tech startup, where you can do good and do well, say hi!

If you don't meet exactly meet all of the below requirements, don't let that keep you from applying! We are open minded and looking for people who are eager to learn and grow with us.

Responsibilities:

• Analyze, design and develop tests and test-automation suites.

• Design and develop web application build, testing, and deployment processes.

• Provide ongoing maintenance, support, and enhancements in existing systems and platforms.

• Collaborate cross-functionally with data scientists, business users, project managers, and other engineers to efficiently deliver software solutions.

• Work alongside other engineers on the team to elevate technology and consistently apply best practices.

Qualifications:

• Hands-on experience working with technologies like git version control, various front-end frameworks, and cloud infrastructure services.

• Hands-on experience developing web applications against modern web service APIs (REST, GraphQL, etc.)

• Ability to work with basic requirements to provide elegant designs and performant web application solutions.

• Experience with test-driven development and automated testing frameworks.

• Experience with Scrum/Agile/XP development methodologies.

• Capable of delivering on multiple competing priorities with little supervision.

• Excellent verbal and written communication skills.

• Bachelor’s Degree in computer science or equivalent experience.

We’re looking for a senior developer with FIVE (5) or more years of experience in the world of SaaS, has a BS degree in computer science or life experience equivalent, and is familiar with the following software/tools:

• Experience with modern front-end development frameworks like React, AngularJS, Vue.js, etc. React w/ Redux experience is a definite plus.

• Experience with build automation technologies like Grunt, Gulp, Webpack, etc. Experience with monitoring and error-handling services and tools, such as Rollbar, Sentry, DataDog, New Relic, etc.

Benefits:

• Unlimited time-off policy

• Meaningful stock ownership

• Family friendly

• Great Health Care

• Remote work opportunity

• B-corp with a mission that matters

• Opportunity to define the culture

ABOUT US

Newton is Canada's first no-fee cryptocurrency brokerage. Newton is crypto as it should be: with native mobile apps, instant approval, and no commissions. We’re looking for an experienced software engineer to help us build scalable and robust services in supporting our core business and growing user base.

Our platform runs entirely on AWS. We’ve built our core services with Python in the Django framework and use Postgres databases. Not limited to Python, we also use Java and Javascript for our other services. We use Ansible for configuration and deployment, Docker for our local dev environment, and Jenkins for CI.

ABOUT YOU

To be successful in this role, you will own the software delivery cycle, from gathering requirements, to leading the design and implementation, as well as maintaining and improving existing solutions.

You can make technical decisions and can communicate the tradeoffs. You write high-quality, testable code. When mistakes are made, you own up to them and fix them. You work well in a small collaborative team; every member is a key contributor. You will mentor junior engineers in delivering solutions and guide them on best practices.

BASIC QUALIFICATIONS

• 4+ years in Software Development

• Excellent written and oral communicator

• Familiarity with Scrum

• Self starter

PREFERRED QUALIFICATIONS

• Experience in a startup environment

• Experience in financial services

• Experience working with Django

• Experience with AWS

The Customer Engagement Manager role is the first of its kind at Later. You will be joining an experienced team that to date has been serving all customer types, but you bring strong leadership skills and expert knowledge in serving high value customers that require more hands-on guidance. Your goal is to proactively engage with our high value customers to understand their goals with using Later, onboard them with a strategic hands-on approach, ensure they are getting continued value from the product to optimize expansion and upselling opportunities.

Later’s customer base has been growing rapidly, and to optimize customer retention we need someone who can ensure this segment of our customers reach their long term goals. You will work within the Customer Success team, alongside our Education and Onboarding teams to develop high touch strategies across the entire customer journey.

Responsibilities

• Onboard Later’s high value customers with a combination of 1-to-1 and 1-to-many touchpoints

• Identify opportunities and implement strategies for retention, renewals, and expansion

• Provide proactive touchpoints with Later’s VIP companies such as Nike, NBC, Spotify, Patagonia, and more

• Be the first point of contact for inbound inquiries and responses to 1-many onboarding campaigns

• Conduct webinars and run product demos guiding customers on how to use Later to accomplish their goals and desired outcomes, as well as drive usage of key features that contribute to activation and retention

• Develop training materials such as slides, scripts, and recorded demos to help customers achieve their outcomes at different stages of their journey

• Proactive outreach to customers that may need help

• Collect product and cancellation feedback

• Work cross functionally with Product and Marketing teams to represent the voice of Later’s high value customers

• Collaborate with Customer Education and Customer Onboarding within the Success team to ensure strategic alignment

• Approach all strategy and tactics with a data driven approach - creating hypotheses and assumptions, validated with data insights

Skills and Qualifications

• 3+ years in a Customer Success/Account Management role preferably in a B2B SaaS environment

• Experience planning low touch and high touch customer onboarding strategies

• Strong sense of analytics and how to measure results, obsessed with making optimizations to take your work to the next level

• Ability to quickly uncover root causes and desired outcomes, and translate insights into actionable steps

• Strong command of the English language, both written and verbal

• You are a creative thinker who is comfortable working both independently and in a team environment. You embrace feedback, and have a constant desire to learn and improve.

• Knowledge of the Social Media Market (bonus for experience working with/in Social Media Agencies)

• Bonus: you’ve used Marketing Automation and Customer Success tools such as Intercom, Zendesk, Amplitude, Asana, etc.

Bevy is an early stage Startup with a mission to help brands build strong global communities. Founded in April 2017 by the core team behind Startup Grind, Bevy is an Enterprise-grade SaaS platform used by companies that include Adobe, Amazon, Asana, Atlassian, Duolingo, Ebay, Epic Games, IDEO, Intuit, MongoDB, Red Bull, Roblox, Salesforce, SAP, Slack and many more. In April 2019, Bevy acquired CMX which is the world’s largest network of community professionals. CMX offers world-class training, events and research.

This role is for you if you enjoy building new and nurturing existing relationships. You will own a set of current customer accounts where you will troubleshoot, strategize, and align with their community goals and success metrics. You will position yourself as a partner, strategic advisor, and customer advocate. You don’t mind dealing with ambiguity, challenging customer assumptions, or supporting small, everyday technical issues that arise.

Responsibilities

• Develop a trusted advisor relationship with customer stakeholders & executive sponsors to help drive the value of Bevy

• Building deliberate expansion plans into current and net new customer accounts in close collaboration with our Sales team.

• Work with customers to understand their unique goals & challenges and partner with them to achieve those goals

• Work collaboratively with the Sales team to execute quarterly business reviews and expansion plans in key accounts

• Act as the internal liaison for the customer accounts you manage. You communicate with customers on a daily basis to ensure their needs, issues, and goals are addressed. This includes troubleshooting minor technical issues and being the frontline for support queries. You feel comfortable communicating back and forth between the user and our customer support engineers.

• Work collaboratively with our Marketing team to build customer references and co-develop resources to better support our customers

What we’re looking for:

• Must be a multi-tasker, comfortable with context switching, and have 1-2 years minimum of experience in a customer facing or account management position, ideally in enterprise SaaS.

• This can be a remote position.

We welcome candidates from traditionally underrepresented groups to apply. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and the communities we serve.

We are a small but powerful team, dedicated to achieving our mission to bring more community to the world. Many of us have worked in community positions before and understand the struggles and peaks that come with the role. Our team communicates candidly, giving feedback early and often. We set ambitious goals, and do what it takes to achieve them, while making sure that we take care of our own personal health and mental wellbeing. We’ll want you to be ready to take on a lot of responsibility with guidance and mentorship along the way. 

Read more about Bevy’s values here.

Principals only please.

Responsibilities

• Respond to customer support inquiries utilizing deep knowledge of the EventGeek platform, user empathy and positive communication

• Assist the Customer Success Manager in the development and maintenance of product training articles, videos and resources

• Assist the Marketing Director in content development and moderation on a hosted community, social media and content resources

• Organize, analyze and help prioritize user feedback for the Product Manager

• Acquire and maintain a strong working knowledge of the event technology industry

• Requirements

• 3+ years experience in a customer-facing success or support role at a b2b technology company

• Exceptional written and verbal communication skills

• High levels of user empathy and drive for self-improvement

• Experience in community moderation, social media and content marketing is desirable

• Experience in video editing is a bonus

Salary & Benefits

• Competitive Salary

• Equity

• Paid time off

• Remote ok

• Apple equipment

• International team retreats

Hey there! We're looking for a Customer Support Representative to join our team in providing amazing customer support to educators around the world. Gimkit currently is just three people — you'll increase the size of our team by 33%!

**About the Job**

Once fully up to speed, you’ll be the one responsible for providing outstanding customer service and support, primarily over email. You’ll help answer questions on Twitter, create and edit help documentation, and perhaps host some classes. You’ll also have opportunities to carve out your own passion projects related to supporting educators and students.

While we're helping you get on board, you’ll be expected to be proactive in your process and learn quickly. 

Written communication is a huge part of this role - you’ll write about 100 emails per day. This is a significant volume, so be sure that you’re ready and able to deal with that kind of daily load — you’ll get all the support and guidance you need along the way!

There are three main parts of this job. The largest is responding to customers and supporting them in finding the information and solutions they need. The second is creating content to help customers before they reach out. The final part is communicating to us. You'll be the one communicating with customers every day and you'll be their advocate on the product development side.

About You

• You're a great writer and love helping educators. You enjoy making complicated situations simple and delightful. As a result, you're a great problem-solver who can process and resolve issues quickly. You're a stellar communicator, even when you have to communicate less-than-stellar news. 

• You're as compassionate and empathetic as they come - you have a drive to constantly help others.

• Deep technical knowledge of computer programming is not required, but you have a solid understanding of common issues with web-based software and how to get information to help us solve them.

• You feel comfortable speaking up about your values. We make change from fresh perspectives and appreciate new viewpoints. Your voice matters to us.

• You love supporting people. This isn’t a springboard into another area at Gimkit. You want to handle Gimkit's support for a while, and you’re excited to contribute to making Gimkit the best product for our customers.

• We strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Gimkit is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career while being yourself.

Pay + Benefits

• We believe in fair, living wages no matter where you live. To do this, we pay 30% more than the average person makes in your city with the same role and experience. 

• However, tech salaries have gone up much quicker than customer support salaries. If you live in San Francisco and got paid 30% better than the average Customer Support Representative, you would get paid $53,000 a year. That's not a fair, living wage. So, we've decided to pay whichever is higher: $65,000 a year or 30% more than the average person makes in your city with the same role and experience.

• We don't do bonuses at Gimkit. Instead, we share Gimkit's profits across all employees. Typically, each employee takes home thousands extra every year.

• Our benefits are all aimed at supporting a life well lived away from work. None are designed to try to make you work longer hours or force you into staying around for a job you don't like.

- 💗 Health, dental, and vision insurance: 100% premiums for you and 50% premiums for your dependents

- 🌴 Flexible time-off policy with a 10 day a year minimum

- 🤗 $1,000 a year charitable donation match

- ❄️ 2 week paid winter break at the end of each year

- 📘 5 paid days per year to volunteer in Education

- 👵 401k match up to 6% of salary

- 🏃 $100 a month health stipend (gym membership, massage, meditation app subscription)

- 💸 Profit-sharing

- 👶 3 months paid maternity and paternity leave

- 🛎️ $350 a month working budget (for co-working space, coffee shop, home office improvement)

- ✈️ Work remotely. At home, co-working space, or coffee shop, it's up to you. Your salary will adapt to fit the cost of living wherever you live

- 😔 And while this shouldn't need to be mentioned under benefits, we think it's worthwhile to bring up work-week hours. Only about 12% of startup employees work 40 hours a week or less ([https://stateofstartups2019.firstround.com/](https://stateofstartups2019.firstround.com/)). We're part of that 12%. We're not interested in crazy hours.

Finally, we think it's important to mention we're not VC funded. We're completely bootstrapped. We're running a profitable, sustainable business where we can afford to pay well and offer great benefits while making something people love. 

If you want to join us in making our customers happy, please apply!

How to Apply

Introduce yourself to us as a colleague. Show us your future here! We value great writers, so be yourself, be creative, and take your time with the application. There’s no prize for being the first to submit! Stock cover letters won’t do. Tell us why you want this job. Tell us about:

- Why you want to work in customer support.

- A description of a great customer service/support experience you had recently, and what made it great.

- A time you taught yourself a new skill to complete a job or project.

Then, pick three of the customer questions below and answer them like you would if you worked here (hint: at this point, we value tone and style over correctness):

- How do you create a Class?

- Why does Gimkit cost money?

- Does Gimkit have the ability to export a report to a CSV file?

- My students told me they completed an Assignment, but it's not showing up on my end.

- How do I cancel my subscription?

Email your application and/or questions to us at [email protected] We’re accepting applications for this position until March 15th. 

We’ll let you know that we’ve received your application. After that, you probably shouldn't expect to hear back from us until after the application deadline has passed. We want to give everyone a fair chance to apply and be evaluated.

We’re seeking fluent English speakers/writers to work with us to answer customer inquiries via email during regular business hours Monday through Friday.

We’re a remote company, so your location isn’t as important as your fit for the role. That said, we do prefer that your daytime hours coincide with your working hours so as to avoid night shift burnout. Remember to tell us where you’re located!

We look forward to hearing from you!

ABOUT THE JOB

• The Customer Success Specialist lives at the intersection of customer support and sales. They are a critical part of our efforts to keep customers happy and engaged. As a Customer Success Specialist, you will:

• Triage incoming customer conversations. Most of them you’ll answer yourself, some require you to gather baseline information and pass it to another department, others require immediate escalation

• Become a Roon expert. You'll be fielding questions from B2C and B2B customers over email, social media, and on our community site

• Write and update documentation to proactively help customers achieve their desired outcomes

• Leverage and improve upon sales strategies that drive customer happiness, renewals, and expansion

• Quickly resolve billing and account administration issues

• Monitor customer health and identify customers who are retention risks

• Act as a liaison between the customer and the product team

• Engage with our community and act on opportunities to delight customers

ABOUT YOU

📝 **You’re an excellent writer.** We’re a fully remote team that relies heavily on asynchronous, written communication. And since you’ll be chatting with customers exclusively over email, social media, and on our community site, you’ll need writing chops appropriate for a public audience.

🗣 **You love interacting with customers!** This role isn’t a stepping stone to another department at Roon Labs. You love being on the front lines with customers and want to pursue a career in customer success.

⚡️ **You process and resolve issues quickly.** You can quickly distill complex questions and respond to them accurately and concisely. You’re an expert at making complicated situations simple and painless.

🖥 **You’re somewhat technical.** You know a little bit about how the internet, computers, software, and mobile applications work together. Or you know where to look for answers when you run into a problem with your computer. You don’t need a computer science degree or prior experience in a technical support role, but you do need to be able to document technical issues and report them back to the team.

💡 **You’re eager to help.** When things break or something goes wrong, you’re eager to hop in and help. And after that, you reflect on what happened and make suggestions for improvement. You make noise when you get stuck or something feels wrong.

BONUS POINTS

• Experience using help desk software

• Knowledge or familiarity of the high-resolution audio industry

• Prior remote work experience, or you’ve built side projects that demonstrate you can be focused and productive on your own

• Video editing or production experience

• Sales experience

BENEFITS

🚀 Fully remote!

✈️ Unlimited paid vacation

🩺 Health/Dental/Vision Insurance (80/20)

👨‍👩‍👦‍👦 Paid parental leave

💰 401k with company match

HOW TO APPLY

Send us an intro note that tells us more about your skill set, why you want to work at Roon, and how you can help us reach and exceed our customer success goals. We're looking for great writers with passion and enthusiasm for helping others, so this is your time to shine! A complete Angel profile with your resume uploaded is also appreciated.

About Us:

Our mission is to help people become happier, healthier, and more resilient in the face of life’s challenges. The science suggests these are skills -- ones that meditation makes us better at.

At its core, meditation is a simple, secular, scientifically validated exercise for your mind. Like running in the 70’s, or yoga in the 90’s, meditation is now poised to become the next big public health revolution. Join the team that’s accelerating this revolution. Ten Percent Happier touches millions of lives with award winning apps, books and a podcast, is backed by extraordinary investors, co-founded by #1 New York Times Bestselling author Dan Harris of ABC News, and guided by the world’s most respected meditation teachers & scientists.

The Role:

As a full-time, remote senior customer support representative, you will have the chance to deliver exceptional support to Ten Percent Happier customers, creating another positive touchpoint with the Ten Percent Happier brand. You’ll work closely with the Support Manager and other team members to ensure the Support team is providing effective and timely responses to customer requests and enabling our users to successfully navigate through their Ten Percent Happier experience. As part of a close-knit team in a fast-paced and fun startup, you’ll play a key role in keeping our current customers happy and meeting the demands of potential and future customers as we move into our next phase of growth. In this role you’ll help shape our company’s best in class culture of support, marrying technical and problem-solving expertise with skillful diplomacy and genuine care for our customers. If you want to master your craft and work with one of the best teams on the planet, while improving the lives of countless people around the world, this might just be your dream job.

Responsibilities include:

• Provide front-line customer support for our community via email and other channels.

• Handle customer requests and questions with a thoughtful, friendly and empathetic tone.

• Communicate clearly in writing to people with a wide range of technical understanding.

• Maintain comprehensive knowledge of Ten Percent Happier products, especially the Ten Percent Happier mobile app, to support customers in navigating our products and to identify and escalate bugs, issues and user pain points appropriately.

• Master a wide variety of technical issues and software interfaces to quickly diagnose and resolve a range of customer support needs.

• Work collaboratively with the larger Support team, as well as the other teams at the company, to plan for and execute on key company initiatives.

• Help create and maintain internal and customer-facing documentation.

• Show composure, resilience, and flexibility as customer needs evolve and case volume changes.

• Above all, be able to represent Ten Percent Happier to our customers through unflappable diplomacy and empathetic communication.

Ideal Experience & Characteristics:

• 2-5 years of previous professional experience in a customer service/support environment that involved technical knowledge, well-crafted written communication, and close collaboration with a team.

• Passionate about creating an amazing customer experience.

• A sense of urgency and a satisfaction from going above and beyond to provide solutions.

• Technically savvy and can pick up new technology very quickly and confidently.

• Strong comfort level and familiarity with both Desktop platforms and mobile devices.

• Prior experience with Help Scout or equivalent customer support ticketing platform ideal.

• Incredibly organized and detail-oriented, with exceptional critical-thinking and troubleshooting skills.

• Great writer with a clear, thoughtful and friendly writing style.

• Self-motivated and accountable, while thriving in a collaborative team.

• Excellent under pressure and can adapt quickly in a fast-moving startup environment.

• Excited about making meditation and contemplative wisdom widely accessible.

• BA/BS degree preferred. Advanced degrees welcome. Substitutions by experience considered.

Benefits:

• Be a key member of a small team in a very collaborative environment.

• Become a part of a rapidly growing company that is changing millions of lives.

• Work remotely from a home office or co-working space, while being fully integrated into a remote-friendly company.

• Get a competitive compensation package with equity and benefits.

• Join a culture that values clear and kind communication, a dedication to crafting incredible products and content, and will engage your intellect and curiosity on a daily basis. We’re passionate about reasonable work hours, flexibility in getting work done, and respecting and valuing the whole life you live.

• Be welcomed into a diverse and inclusive workplace where we learn from each other’s experiences, abilities and perspectives. We are an equal opportunity employer.

ABOUT US

Vivante Health is a disruptive, innovative and life-changing startup, focused on improving health and quality of life for those with invisible, stigmatizing and isolating chronic conditions. We are starting with a focus on digestive disorders (GIThrive®), using real human interaction and scalable technologies (along with patented devices) to provide an invaluable careteam (pharmacist, advocate "Sherpa", psychosocial expert, and clinical dietician) 24/7/365, to a population that badly needs resources and help. Over 70 Million people in the US have digestive disorders, which is double the number of people living with diabetes. We are the first and only company providing coordinated care for digestive health. We are not only improving the health of millions of Americans, but we are also GREATLY reducing the cost of care for those with gut issues.

SUMMARY OF POSITION

The Acquisition team at Vivante Health is seeking a junior graphic/digital designer to produce collateral geared toward lead generation and lead nurturing, as well as supporting needs for the sales team. The ideal candidate will be someone with strong graphic and web design skills, an understanding of brand consistency and the ability to work within brand guidelines, and experience designing a variety of content types including marketing emails, landing pages, white papers, brochures/one-sheets, web graphics & illustrations, presentations, and display ads. An ability to handle multiple projects at once, as well as quickly iterate designs based on feedback is a must.

PRIMARY RESPONSIBILITIES

- Design sales enablement tools, marketing collateral, materials & signage for events, proposal templates, powerpoint templates and presentations, marketing html emails, display ads, and other marketing & communications materials as needed, adhering to brand guidelines and based on project specifications/requirements

- Act as the first and last line of defense against brand creep; own the style guide and ensure that all materials are on-brand

- Meet with internal clients to understand design needs; review creative briefs and determine requirements

- Work with copywriter and content manager to produce layouts and final designs

- Schedule projects and define timelines

- Produce drafts for review by internal clients and management; make revisions based on feedback received

- Propose graphics for testing digitally and revise based on performance

- Review final productions for errors and ensure a high standard of quality

REQUIREMENTS

- Degree in Design, Fine Arts, or related field

- 2-3 years experience in graphic or web design

- A strong portfolio of design work, including a variety of print and digital assets: powerpoint presentations, brochures/PDFs, email, banners, etc.

- Strong understanding of branding & ability to design materials that adhere to brand style guidelines

- Highly skilled with Adobe Creative Cloud/Creative Suite

- Basic HTML & CSS or experience building HTML emails

- Detail-oriented and a keen eye for aesthetics

- Excellent communication skills; ability to conceptualize visuals based on requirements and present ideas to management

- Ability to work in a fast-paced environment and manage multiple projects at once

NICE TO HAVE

- Experience working remotely

- Experience working for a B2B organization

- Understanding of or experience with designing for accessibility

APPLY

Please include a link to an online portfolio or portfolio samples in your application.

This job description is not intended to be complete or limiting. The role will require a proactive and flexible approach to manage tasks. Vivante Health is an equal opportunity employer.

Our mission

The problem: In 2017, nearly 60% of adults in sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

How we're solving it: We're building financial services to work as they should: no account fees, instantly available and accepted everywhere. In places where electricity, water and roads don't always function, we're creating financial infrastructure that "just works." In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments and we recently launched in Cote d'Ivoire. Our goal is to make Africa the first cashless continent. That's where you come in...

How you'll help us achieve it

We know design can help us make a great impression on potential users as well as hiring candidates. We recently worked with a design firm to develop a new brand which will launch next month. We're looking for someone to join our team to implement our new brand in all our materials (posters, signs, flyers, etc.), aiming at a press launch in Q2 2020, then move onto mobile app and web graphic design. You will report to the Head of Product.

Responsibilities:

• Understand and express our mission, values, strategy and users' needs through design.

• Take ownership of a companywide brand design style guide of reusable components.

• Produce sketches and comprehensive layouts of print, web page and mobile app design, gather feedback and iterate.

• Finish designs for print and collateral.

• Finish, slice, export and debug assets (images, stylesheets and android layouts) for use in website and mobile apps on different devices (an engineer will have some time to help with the process as needed).

• Understand and apply web and Android platform design principles and best-practices.

Requirements:

• Have substantial experience in either print or application graphic design:

• If print — heavily involved in print/collateral design at a tech company, and at least peripheral involvement in web or app design

• If app — owned the visual design of an important feature on web or mobile

• Have at least some experience in each of print design, web/app design, and technical design work (e.g. fixing layout bugs)

Bonus points if:

• Speak French

• Experience with user experience design

Key details

• Location: We are a globally distributed remote company - work from wherever makes you happy!

• This is a full-time position and includes equity.

• Use whatever tools you prefer, but we currently have a bunch of stuff in Sketch.

Major benefits:

• Subsidized health insurance for you and your dependents and retirement contributions (both vary from country-to-country)

• 26 weeks fully paid parental leave and subsidized fertility assistance

• Unlimited vacation with a 20-day minimum requirement

• $10,000 annual charitable donation matching

Our team

• We're a team of ~130 people (90 Senegalese and 40 International) who are deeply passionate about our mission of bringing great financial services to the people who need them most. Our team works remotely across North America, Europe and Africa.

• Every nine weeks our HQ team goes on a five-day retreat together in French-speaking sub-Saharan Africa.

• We’re backed by world-class investors including Khosla Ventures, Founders Fund, Y Combinator, and the cofounders of PayPal.

How to apply

If interested, please apply here with your CV and portfolio. The portfolio would ideally showcase:

• A variety of product-oriented print, web and/or mobile app designs

• A strong visual aesthetic and understanding of color, typography, iconography and branding

• Practical skills with modern design software tools

Applications will be reviewed on a rolling basis.

Wave is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What is Pathrise?

Pathrise (YC W18) is an online program for tech professionals that provides 1-on-1 mentorship, training and advice to help you land your next job. On top of that, we're built around aligned incentives. You only pay if you succeed in getting hired and start work at a high-paying job first.

Everyday we are expanding our team and our services. We are looking for sharp, scrappy and fun individuals who are ready to jump in (head first) into a new role with us. We are a small team and we love working together to improve our fellows chances of getting the job of their dreams! If this sounds like something you'd be interested in we want to talk to you.

Our Mission

We seek to uplift job seekers in their careers and help them fulfill their hopes, ambitions and livelihoods. Read more about why we’re driven to do this in our manifesto.

Working for Pathrise is a great opportunity to work with our tight knit engineering, product, and design teams to improve the future of career services by helping to build the education platform and curriculum that supports our fellows. A large portion of this role will also be handling admissions, mentoring, instruction and other curriculum processes in a “teaching assistant” type position. It will be a combination of functional work and supporting the instruction staff. Depending on each candidate’s qualifications, this position could also be approached as a contract or contract-to-hire role as well.

What you'll do

• Design a centralized LMS/accountability web-based platform to optimize all of the custom workflows we have with Pathrise fellows

• Ideating, scoping, and prioritizing new product features that are high value

• Working closely with growth to build optimal marketing and branding materials

• Review industry evaluations and handle admissions conversations with potential fellows

• Contribute to curriculum and teaching sessions and workshops

• Handle fellow queries for job search support and interview practice

Requirements

• Passionate about education and career development

• 0-2 years experience developing in HTML/CSS and Javascript

• 0-2 years of experience in industry as a Product Designer or in a related field

• Experience with user research

• A strong portfolio that showcases strong design sense and frontend engineering

• Entrepreneurship or small startup experience

Perks include

• Strong mentoring company culture

• Team lunch in the office

• Access to Pathrise’s world class career accelerator curriculum

• Commuter Reimbursement

We do not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by law. If you need assistance or an accommodation due to a disability, please let us know.

If you are also interested in the fellowship, please apply here: https://www.pathrise.com/apply.

Clarifai is an artificial intelligence company that excels at visual recognition. We do not sell an abstract, futuristic technology - we sell a solution that people can use today to solve real-world problems. We believe that the same AI technology that gives big tech companies a competitive edge should be available to developers and businesses. That’s why we build products to make it easy, quick, and inexpensive for them to innovate with AI, go to market faster, and build better customer experiences. We make “teaching” AI just as accessible as we make using AI, which is why our technology is the most personalized, unbiased, accurate solution in the market.

Clarifai is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

You will be responsible for Clarifai’s overall artistic direction, from marketing collateral to product design of our customer-facing user interfacing. Reporting to the SVP, Platform.  You will greatly contribute to the general design system, elevate and ensure high quality, and drive projects with full ownership and autonomy.

 What You’ll Do:

• Identify and define thoughtful user journeys supported by low- and high-fidelity wireframes, user flow diagrams, detailed interaction specs, and prototypes to effectively communicate interaction and design concepts.
• Own company-wide artistic direction and execution for our brand, our marketing and our products
• Participate in regular design reviews with internal stakeholders, as well engage in research and usability studies to validate and refine design direction
• Evaluate and simplify complex product flows by deeply understanding customer needs
• Collect feedback
• Develop consistent and intuitive design rationale and explain visual choices to cross-functional teams

• 5+ years of experience of Product and Graphic Design for marketing collateral, sales collateral as well as deep experience building interactive and responsive/mobile-friendly user experiences
• Online portfolio demonstrating strong visual and interaction design for web and mobile applications.
• Proficiency with Adobe Creative Suite, Sketch, Figma, and prototyping tools.
• Experience designing and shipping user-centered applications supported by cohesive and consistent design system
• Excellent communication, presentation, interpersonal, and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively
• Experience working closely and collaboratively with product management and engineering counterparts both in office and remotely
• Knowledge of best practices and conventions around usability, creating the highest quality user experiences that make complex tasks extremely easy, and latest trends in design

Summary/Objective

Instant Teams is seeking a dedicated and enthusiastic remote Channel Development Manager (CDM) to join our growing Company. The CDM will be responsible for our ground-floor partner program for aggressively growing sales at Instant Teams. This position will utilize an integrated strategy that may include, but not limited to, marketing automation, inbound lead response / outbound outreach techniques, working with various lead lists, social networking, industry networking, military connected community liaison marketing. This position will play a crucial role in creating, implementing and continually improving best practices and procedures to make Channel Development in conjunction with the Sales organization a core growth strategy for the Company.

Essential Functions

• Lead an initial joint partner planning process to develop mutual channel performance objectives, financial targets, and critical milestones associated with  productive partner relationships, with ongoing review and adjustments of KPIs

• Proactively assesses, clarifies, and validates partner needs on an ongoing basis. Utilize channel best practices in formulating strategies.

• Proactively recruit and solidify new qualifying partners

• Establish productive, professional relationships with key personnel with existing and prospective partner accounts

• Coordinates the involvement of company personnel, including sales, operations, and management resources, in order to meet partner performance objectives and partners’ expectations

• Achieves assigned targets for profitable channel development activities, sales volume, and strategic objectives with assigned partner accounts

• Sells-through partner organizations to end users in coordination with partner sales resources. There may be a number of Military – Connected partners.

• Ensures partner activities are in compliance with Company, industry, and HIPAA privacy requirements

• Drives adoption of company programs and campaigns with assigned partners

• Providing consistent, concise, accurate, and timely weekly/monthly sales reports to management

• Must have strong inner drive, and self-discipline

Preferred Education and Experience

• Excellent verbal and written communication

• Independent, hard-working, can-do attitude

• Self-confidence, fast learner who can adapt to dynamic remote environment

• Four (4) year degree and/or minimum of 3 - 5 years of Channel Development experience for a cloud based app (preferably subscription based). 

• Experience with Hubspot (CRM platform), and LinkedIn is highly preferred

• Should have proficiency in Excel, Word, and PowerPoint

• Should have experience in Google Docs, Slack, and other shared resource apps

• Must be experienced with Direct and Channel sell-through partner techniques, be a successful prospector

• Show a proven track record achieving assigned quotas  

• Ability to multi-task daily projects and commitments and employ structured selling methods is required

Competencies

• Data-driven mindset

• Cross-departmental skills 

• Communication proficiency

• Time management

• Collaborative

• Flexible

• Tech-savvy

• Fast-paced

• Self-starter

• Open to flex hours

Supervisory Responsibilities

None

Role Details

Physical Demands and Work Environment

This position is completely remote and requires the use of a computer. Please make an effort to work in a safe, quiet, ergonomic space to minimize any health hazards.

EEO and Harassment Statement

Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Instant Teams expressly prohibits any form of workplace harassment. Improper interference with the ability of Instant Teams’ contractors, employees, partners, customers, or any other people working with us in a professional capacity, to perform their job duties may result in discipline up to and including discharge.

Other Duties

Overtime may occasionally be required during high-volume periods. You will be notified ahead of time when there is an anticipation of overtime and made aware of which dates have been authorized. Overtime is only to be used with prior approval from a supervisor.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Join us in our mission to make website development fun by making it simple

We are looking for an experienced Engineering Manager to lead the team dedicated to driving Gatsby’s open source project. Join us in our mission to make website development fun by making it simple.

About us

Gatsby is a remote-first, community-focused team working to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source. Our core values include transparency (our work is public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type. 

Details of the role

Type of Work: Full-time employee

Location: Remote

Why we need you

Gatsby is the future of the web, and the web is an incredibly diverse ecosystem. This means we need leaders who can intuitively appreciate the value that the commercial services we build offer customers. The open source team is expanding rapidly and we need someone with a deep understanding of the very cool technology, but an equally profound sense of empathy required to grow both individual contributors and future leaders in this critical part of our company.

Why this is interesting

Gatsby is a wildly popular open-source framework that is changing the architecture of the web. The open-source team is responsible for driving the roadmap for the large and complex codebase that is Gatsby.js. Between their own contributions and the community, they merge nearly 500 pull requests in a typical month. You’ll help lead the team in not only tackling key technological challenges, but also bolstering and focusing community contributions.

Your responsibilities

You will be responsible for people, projects, and processes. You will partner with your team and peers to:

• Foster an inclusive environment through empathy, not just inside engineering, but across all the teams in Gatsby, and beyond to the open source community.

• Wrangle many timezones and introduce remote work best practices, as you will lead a geographically diverse team.

• Exercise good judgement in interacting with the enthusiastic community, as an exemplar for your team in this area.

• Partner with Product and Design to find the best blend of quality, agility, and work/life sanity.

Make sure your team is fully equipped for their job, including:

• Context - make sure they know what is happening outside engineering

• Vision - make sure they know what it coming next, even if we’re not there yet

• Skills - ensure that each team member grows and feels confident in delivery

• Tools - choose and evolve the dev environment (with the team’s input)

• Processes - hand-in-hand with tools, make sure that we’re continuously evolving our planning and dev approach to have just enough structure to keep us on track

• Empower your team members by offering them clear ownership of technical challenges in a world where you and other leaders are still wearing many hats and finding the ones with the best fit.

• Collaborate with other engineering managers to evolve the management practices at Gatsby. We’re all learning more every day!

This might be you if you….

• Have successfully managed people, including recruiting and hiring, coaching, mentoring, evaluating, and promoting.

• Have experience working with (and ideally contributing to, or managing) open source communities and products.

• Have strong communication skills, verbal and written.

• Genuinely enjoy helping people, both inside the company and out.

• Have a consistent track record of delivering high-quality software in regular, iterative releases through coordinating a remote team.

• Are able to coordinate and work with teams and stakeholders across the organization, and even beyond the company, including effective project management skills in an environment where you may not control many of the variables.

• Have previous experience with React, Node.js, and GraphQL. Gatsby is built on React, Node, and GraphQL, so you should be experienced with usage and the syntax.

• Have strong empathy and a willingness to define the nuances of team roles (including your own!) as you go.

The best parts of this job

• The people and culture of a team genuinely invested in building something great.

• You’ll be helping curate one of the most popular, fastest growing open source frameworks in the world.

• You’ll be leading a group of supportive, talented, and friendly people towards delivering a great framework and developer experience.

• You’ll have the opportunity (even expectation) to constantly learn and innovate, in both tech approaches and process definition.

• Your role will be key to making Gatsby the next way to build on the web—and a technology that enables the next billion internet users.

• You will get to look back on this time as the “early, exciting days” of Gatsby. You’ll get to watch members of your team become future leaders and luminaries in a space that isn’t fully defined or formed yet.

The worst parts of this job (maybe)

• The community and our team aren’t always operating as equals, and don’t always have perfectly aligned motivations. Your job includes the unenviable task of helping us figure out the right focus in a variety of complex situations, and with a wide range of (understandable, but sometimes mutually exclusive) community expectations.

• We’re all still figuring a lot of stuff out. Things can feel unstructured or messy. Part of your job is to smooth out what we collectively don’t like. And that can be hard.

• The company is growing fast, which means lots of people wearing lots of hats, and sometimes exchanging them for new ones. Doing this while protecting a team (or individual’s) sense of ownership and security is hard. And it’s part of this job. Sorry.

• Product and strategic direction can change. We’re building a whole new area of growth in an absolutely huge potential market. Absorbing (and/or pushing back as you see fit) that change so your team doesn’t feel unnecessary churn is also hard. And also part of this job. Still sorry.

Benefits

• Unlimited vacation policy, with a minimum of 15 days paid vacation time

• Amazing health, dental, and vision insurance for you and your family (US only)

• Skip the commute with remote work

• 3 months of paid parental leave covering both adoption and foster placement

• Fly to cool locations 3x/year for company-wide meetups

• Stock options in a fast-growing startup

• Gatsby Sabbatical: 4 weeks of paid vacation after 4 years tenure

Equal Opportunity Statement

Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.

About Rainforest

Rainforest QA is an on-demand QA solution. It’s our mission to enable development teams to deliver bug-free software while moving at the speed of continuous delivery. We're a truly a global team with a physical footprint in San Francisco, allowing us to bring together the best and most diverse talent. Our commitment to the distributed team model and to our company values has earned us multiple culture and workplace awards and helped us build a diverse team of individuals working toward the same goal: change the way QA is done. Visit our website, our instagram and our twitter feed to learn more about our company.

A quick product explainer video can be found here.

Awards

- Inc. Best Workplaces 2018

- Forbes 2017 - The Cloud 100 - World's best cloud companies

- Great Place to Work Certified 2019

About this Role

As our Head of Growth, you will be accountable for growth, revenue, and profitability of our app. Working with other cross-functional teams, you will develop and execute a comprehensive strategic plan to identify and drive activities impacting revenue growth for the company. We've recently adopted a low friction, product-led go-to-market strategy and there are lots of opportunity to orchestrate and automate customer acquisition, expansion, and retention activities. We're looking for someone with both the right experience and enthusiasm to break new ground and help innovate more effective growth strategies with us.

- Develop a strategic customer acquisition and retention roadmap to hit growth targets and maximize long-term ROI

- Plan campaigns from idea to results; owning objectives, tools, team, progress, and reporting

- Own the infrastructure and instrumentation needed for rapid growth; evaluate tools, build models, testing capabilities, KPI dashboards

- Use analytics, customer data, and predictive scoring to identify high-growth customer segments

- Create and qualify leads through initiatives including SEM, content marketing, nurture programs, partner marketing, social media, email campaigns, webinars, and other channels

- Drive continual improvements in lead conversion rates, close rates, and funnel velocity

- Collaborate to build reports and KPI dashboards to provide visibility into marketing spend

- Think creatively about new ways to reach customers and increase relevance; execute experiments to prove your hypotheses

Q&A with the CEO

View some short clips of our CEO Fred Stevens-Smith talking about this role:

- How critical is this role at Rainforest?

- What kind of company do you want to build?

- What is the big opportunity here?

- What is your vision for the product?

About You

Must Haves

- You're passionate about and experienced in growing SaaS products

- You have at least 5 years of growth or demand generation experience, preferably with a low touch, product-led SaaS company

- You've owned KPIs and have been directly responsible for creating and executing plans to drive growth

- You have prior demonstrated experience and comfort working with cross-functional, high velocity Product teams

- You have outstanding analytical skills, with preferably a Technical or MBA degree

Other Differentiators

- You have experience growing products that sell to developers or other technical audiences

- You've worked at a fast moving startup

- You have previously successfully worked in a remote, distributed team

How we'll reward you

- Flexible, remote work options

- Generous vacation time

- Competitive compensation and stock options

- Professional development, career coaching, and conference attendance

- 3 offsites per year: every ~4 months we arrange an offsite for the whole company to get together so we can get to know our colleagues better and understand what we need to do. The location is ever changing, so you will get to see some new places! Our last offsite was in Kuala Lumpur, Malaysia.

Our Values

We are intentional about culture, and these are the highest level ways we have come up with to describe how we work and interact.

😇 No BS, No Ego

We are radically candid with each other in every interaction. This means a lack of politics, a lack of showboating, a lack of BS. This also means brevity, clarity of thought, and clarity of communication. We give and take feedback without ego, with the knowledge that we all are operating with good intent. No ego is the check system to balance no BS and keep it kind. No ad-hominem attacks.

🐢 1% better every day

Continuous improvement is what motivates us. We design our product, our organization and our careers to be continually improving. Mistakes are only bad if they are repeated. Experiments are only wasted if they are not learned from.

🛠 Own the journey

We are all owners. We demand that of each other. The journey we own is threefold: our customers’ journey, our tribal journey and our personal journey. Our reason for existence is to nail our customer journey, so that we can scale our tribe’s success.

About Oden:

We are on the brink of the next industrial revolution.

Manufacturing has long been an analog world, but this is about to change. By introducing machines to the digital world, there’s a staggering opportunity for efficiency and production leaps. Oden is driving this revolution. We’re on a mission to eliminate waste in manufacturing.

We have combined industrial hardware, wireless connectivity, and big data architecture into one simple platform so all manufacturers can analyze and optimize their production, from any device. Efficiency, sustainability, and competitiveness are democratized.

Why We Do It:

We like to enable those who make things - to make more, to waste less, to serve their customers, and to thrive in a competitive world. Help enough makers, and the world can give us all the abundance we want for less cost and environmental impact. We’re on the verge of a 4th industrial revolution that begs for absolute efficiency in all factors of life. We plan to deliver that to everyone who makes things.

Oden Values:

• We foster trust, collaboration and personal development in our team, clients, and society

• We communicate openly in all directions, embracing failure

• We face new challenges and information head on, everyone’s impact matters

• We learn from our mistakes and move forward with purpose and plan

• We are building a community of those who create and move boundaries, with ownership and passion

The Role:

As Director of Sales, you’ll have the opportunity to significantly impact the growth of our company and help redefine the way the manufacturing world works. In order to continue to accelerate our rapid growth, we’re looking for people who embrace aggressive goals and work hard to achieve them. You’ll handle the sales process from marketing qualified to closed won, and close deals with managers and executives of medium and large-sized industrial corporations. This individual puts the best interests of the clients first and is excited to work for one of the most innovative tech companies in IoT, Industry 4.0, and Big Data Analytics. You’ll work closely with Oden’s dedicated lead generation team, who books meetings on behalf of the Director of Sales.

Responsibilities Include But Not Limited To:

• Owning the entire sales funnel from lead to closed won.

• Working with your supporting BDR to accelerate opportunity creation.

• Going after new logos, securing pilots leading to initial roll-out, up-sell, and cross-sells

• Achieving Deal and ARR quotas and developing future targets

• Qualifying inbound leads and MQL’s to SQL’s to forecasted opportunities

• Maintaining accurate pipeline and forecasts with CRM

• Representing Oden at industry trade shows and conferences

• Evangelizing Oden’s vision for Industry 4.0 and the progression of technological adoption in the manufacturing sector

• Developing and executing strategies to take market share from Oden’s competitors

• Attention to detail, tracking all sales activities and taking in depth notes for distribution to the marketing team.

• Travel as-needed (estimating 30%) to support prospect and clients

Minimum qualifications:

• 5 to 10+ years of sales expertise in B2B SaaS and/or manufacturing

• Consistent track record of meeting or exceeding aggressive quota/revenue targets

• Understanding of the enterprise sales process and how to navigate large organizations to successfully sell high-value solutions to committees and cross-functional groups

• Courtesy, integrity, and a constant attention to the client’s best interests

• Ability to develop lasting business relationships with C-level decision makers

• Experience working closely as a partner with prospective clients to understand their needs.

• Curiosity and enthusiasm about technology

• Exceptional communication skills

• Organized, independent worker

• Experience with CRM system is an asset.

Nice to have:

• Startup, analytics and IOT / IIOT experience

You:

• Care about the mission of the product and company.

• Are never satisfied with the way things are, but excited about the way things could be.

• Are a lifelong learner with a thirst to help grow businesses using data

• Are a team player and can think strategically about how to communicate an idea to a market.

• You know how to navigate a large, complex organization to establish a cohesive narrative between platform users and executive buyers.

• Empathize with customer needs while also looking towards long-term innovation.

• Live by transparent and scientific thinking. You put in the work to find the best ideas with those around you, without ego.

What We Offer You:

• Measurable impact to the world and the chance to help real people - family businesses, entrepreneurs, engineers.

• Exposure to many tech disciplines, most of which are rapidly evolving.

• A bridge between the physical and cloud worlds of tech. Our platform unites big data visualizations with sensors, and heavy industrial equipment.

• A platform that has the potential to evolve beyond what we have envisioned now.

• Scientific and transparent thinking, for everyone involved.

• We’re an equal opportunity employer (EOE).

Diversity at Oden means building a team that is rich across all boundaries of race, ethnicity, gender identification, sexual orientation, disability, religion, age and thinking style. We welcome all backgrounds, life experiences, and world-views as this is the catalyst for the rapid evolution of our product and our organization. Diversity allows us to tackle new challenges, embrace change, make well-informed decisions, and ultimately Make Things Better. In alignment with our “People First” company value, Oden has a passionate internal team dedicated to the promotion of diversity and inclusion initiatives as a core component of our culture.

Our diversity initiatives apply to our practices and policies on recruiting, compensation and benefits; professional development; promotions; social activities and the ongoing development of a psychologically safe work environment.

We are a closely-held web and mobile application development firm looking for a driven Product Owner.  Are you experienced in product management, Lean and Agile development methods?  Passionate about building products that customers love?  Looking for a no-politics zone to do your best work?  Mercury is the place for you!

The Work

The Product Owner will product own and help ship of a range of web and native applications including:

Custom business applications utilizing rich HTML5/CSS3/JavaScript-driven front ends

Progress Web Applications

Business intelligence and collaboration systems

iOS and Android business applications

Large-scale website development based on innovative creative design, highly usable custom widgets and CMSes

Skills & Requirements

The position requires proven work experience in product management with a technical background and understanding of (perhaps even hands-on experience) software development and web technologies.

The Product Owner will work within multidisciplinary Scrum teams, so strong problem-solving skills and a willingness to roll up one’s sleeves will go a long way.  The ability to research, reason and communicate recommendations to clients and executive management is crucial.

Specific requirements include the following:

• Bachelor’s Degree favored, preferably in Business, Computer Science and/or Engineering

• 5+ years of hands-on experience with Agile-driven software development

• 5+ years in a professional work environment analyzing business problems, collaborating and leading teams preferred

• Excellent written and verbal communication skills are pretty darn important, too.

• An affinity for caffeinated beverages and a strong meme stash won’t hurt your chances.

Some Specifics

At Mercury you will:

• Translate product strategy into detailed user stories and prototypes

• Collaborate with interface designers and software architects to define product vision

• Create and prioritize product backlogs

• Apply exact standards to ensure that high quality applications and sites are delivered

• Represent the company with customers and guide company resources to meet their needs

What Kind of Products Will You Work On?

• Web, mobile and collaboration applications for the Southeast's fastest growing commercial real estate firms

• Progressive web application for one of the nation’s leading furniture retailers

• Ecommerce, operational management and transactional reporting system for a funded late-stage startup

• iOS, Android and PWA applications for Fortune 50 consumer products field workforce

• Data dashboards, drill down business intelligence reports and mobile reporting for global professional services firms

How to Know If You're A Fit

If any of the following excites you, we definitely want to talk to you!

• A Product Manager's Job

• Mind the Product Blog

• CRAFT

• Someone who can explain Scrum in 10 minutes

About MercuryWorks

We are a Florida-based group of talented designers and developers devoid of heavy corporate structures, approval processes and tight boundaries.  Noted by our clients as giving that little extra that truly sets us apart, we seek to build sustained, successful relationships, ship customized solutions and deliver strategic counsel and zealous service.  mercuryworks.com 

This Is A Remote-Friendly Position

Mercury is a distributed workforce with developers and designers located throughout the United States.  We are open to applicants located anywhere in the continental United States (we find all team members being within 3 time zones of each other best for collaboration) and also Tampa Bay-based professionals.

About H1B Visas and Recruiters

At this time we are not considering the sponsorship of H1B candidates.  Also, no recruiters.  Definitely; please no recruiters.  None.  No matter how good you think your candidate is.

What We’re Building

After creating custom payment systems in-house at previous companies and realizing the pain of keeping these ad-hoc solutions up to date, we started asking how other businesses were handling their business-to-business payment needs.

We spent 9 months conducting over 300 customer development interviews and came up with a framework to build the simplest way to send and receive B2B payments. Almost three years later, we have a product that we are proud of and a healthy list of happy customers, but we are really just getting started.

The Team You’re Joining

75% of our team knows how to code. We are passionate about our product and always strive to release the best, most usable interfaces, while not compromising on security and scale. You’ll get strong voices with decades of experience working in design, frontend (React and Redux), backend (Python/ Django) and QA.

Product Management at Routable

You would be our first product manager here at Routable. You will work with our design, QA and engineering teams to help shape our product development and engineering culture.

It’s a unique opportunity to influence how to build an amazing product that customers love.

🔍Key Areas of Focus

• Ramp up your expertise in the business payments domain to develop deep understanding and empathy for our customer’s pain points

• Obtain comprehensive product knowledge

• Develop a deep understanding around our business goals and how they correlate to our product roadmap

• Prioritize the team’s deliverables, capture any dependencies, and highlight any potential roadblocks

• Keep our product development team on track to hit our sprint objectives, by understanding any interdepencies, surfacing any blockers, and serving as a continuous feedback loop for the team

• Own our product requirement documentation, keeping it comprehensive and up-to-date

• Distill our product feature requirements into an actionable backlog of epics and tickets (JIRA)

• Pair with our QA team to produce clearly defined acceptance criteria and tests for our product

• Be a true champion of accurately scoping work

🕵️‍♀️Who we’re looking for:

• You love to build systems, processes and tools

• You enjoy collaborating with teams across the organization

• You love to support others, ultimately wanting the team to thrive

• You are a quick learner, and hungry for product mastery

• You are thrilled about working in a fast-paced start-up environment (you're not a 9-to-5-er)

💻Need to have:

• 3+ years experience as a Product Manager

• 3+ years experience working with JIRA, or other product management tools

• 3+ years experience analyzing product metrics, funnels and making data driven decisions

• Experience with managing remote software development teams

• An analytical mind and strong quantitative skills

• Ability to thrive in an autonomous environment, and manage projects through to delivery

• Strong product development lifecycle understanding

• Strong people and project management skills

• Empathy and the ability to connect with others on many levels

• Sound business intuition and solid technical judgement in project planning and decision making

• High oral and written communication proficiency

• You’ve contributed code and/or design to a live product that serviced thousands of users

➕Nice to have:

• Experience managing SaaS product development

• Experience with financial products or services

• You know how to code

Clipboard Health (YC W17) is a globally remote team of 70+ people, post product/market fit. We are a marketplace that connects healthcare facilities with nurses nearby. We exist to serve our two separate clients: to give nurses more flexible schedules, and to give healthcare facilities reliable flexible staff.

You'd lead product and working closely with a fast growing engineering org. Our product today manages millions of dollars of invoices & pay for thousands of participants on both sides of the market. But, we've only scratched the surface in the space of products and experiences we could build, and need your help.

We're looking for a Head of Product who can ideally quickly become player / coach as we grow and take on people management responsibility. You will not be building things with the hope that people need it, but rather filling the desperate needs of our users while innovating in ways they didn't even know they needed. You'll have to be adaptable, learn quickly and have a deep interest in understanding our business, our users and our product deeply.

Beyond the basics, what will make you successful here:

• Extreme Ownership: the buck stops with you, no matter what anyone else did or did not do.

• Extreme Curiosity: the ability to dig into the "why" on customer problems

• 4+ years of PM experience at preferably marketplace companies.

• You've shipped features in a small PM team, love both the strategic and the details.

Benefits:

• Do great work that matters, in healthcare, for customers who could really use your help.

• $0 deductible medical plans, plus dental and vision.

• Zero commute. Work wherever you are, globally (but on US Pacific Time hours)

• Clipboard Health does not discriminate against race, color, religion, ancestry, national origin, sexual orientation, disability, medical condition, marital status, or registered domestic partner status in looking for potential hires. We believe in fair equal employment opportunities.

About Knucklepuck

As a forward-thinking digital agency, we are a creative team of marketers, developers, data crunchers, writers, and strategists. Focused on measurable outcomes, we understand that we are only successful in ourselves if we grow our clients’ businesses.

More than the sum of our parts, Knucklepuck leverages the diverse skills of our talented crew to become an extension of our clients’ teams. It’s this collaboration that gives us the energy to do amazing work.

We are looking for a self-starter who is passionate about bridging the gap between client and web develop teams. In exchange for your insatiable curiosity and Product/Project Management experience, we offer the opportunity to make a meaningful impact on our business and our clients’ businesses, to hone your technical skills, and to reap the rewards of a job well done. 

If you are customer-focused, embrace challenges head-on, and appreciate working for a company that provides the support you need to grow and excel, then this is your opportunity. Join the Knucklepuck team to pursue your passions and realize your goals.

About this position

The ideal candidate will be the glue and bridge-the-gap between Knucklepuck’s clients and the web development team.  In this role, you will ensure that client deliverables are being met on time, with precision, and that the Knucklepuck team has a well-defined pathway to meet the client’s expectations.  You understand the nuts and bolts of WordPress and utilize your skill set to create detailed, easy to read & follow technical documentation.

To succeed in this role you must have:

• At least 3 years experience in a similar website product/project management role, particularly at an agency specializing in custom WordPress development 

• Deep understanding of WordPress (custom post types, taxonomies, posts, pages, widgets, navigation, users, etc.) 

• Experience with design and front-end principles and tools (knowledge of HTML, CSS, and Javascript a plus) 

• Understanding of API’s and integration between WordPress and third-party platforms. 

• Comfortable working in an entrepreneurial, fast-paced environment where strategies or priorities can quickly shift as business needs warrant. 

• Must be exceptionally organized, highly detail-oriented and have strong communication skills.

Your primary responsibilities will include:

• Ability to manage multiple, simultaneous web development projects and keep them on time and on budget. 

• Proven ability to participate in discovery meetings to assess website requirements 

• Proven ability to break down and document tasks for templates/functionality, including the design, front-end development, and backend development phases. 

• Coordinate with team members on scheduling using our PM software (Wrike) 

• Serve as the primary liaison between the web development team and the client 

• Coordinate recurring status meetings with stakeholders

• Conduct Quality Assurance testing of development phases, comparing with documented requirements to ensure accurate implementation against those requirements. 

• Potential for travel

What we’ll offer you in exchange:

• Non-traditional benefits; contributions toward a competitive medical plan; the option to purchase additional benefits at reasonable rates such as dental and vision

• Flexible work hours;

• 15 days PTO

• 401k matching

• Culture Bonus

• A Remote first culture; headquarters time zone is EST 

• Fun stuff like: snacks, beer fridge, monthly company social events, beanbag chairs, the occasional Nerf gun battle, birthday celebrations (Let's celebrate You!) Lunch & Learn lectures

• Startup business mentality: personal growth potential, career advancement and making an exponential impact on the company growth

Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

The Platform Engineering group at Auth0 builds the underlying technologies that power our Public and Private Cloud Platforms worldwide. The group is responsible for infrastructure, data storage, observability, SRE, provisioning, compute, orchestration platform, build/test/deploy, tools and services - all of the components that make up the Auth0 Platform.

We’re looking for a technically savvy product manager to deliver solutions that empower customers to realize the value of the platform. This is a high-impact role that requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. Experience in cloud (AWS) infrastructure, storage, security, containerization/kubernetes, and CI/CD pipeline is highly desirable. A fierce curiosity and strong collaboration skills are your keys to success.

You will:

• Conduct product research and discovery with engineering teams.


• Analyze and synthesize signals from multiple sources: users, field teams, market data, competitive analysis, and others.


• Define the near and long-term strategy and socialize it with stakeholders.


• Work daily as a member of a dedicated team with engineering and design, organized around a shared mission.


• Develop and test product hypotheses, working in a lean and iterative way.


• Define and track KPIs and success metrics for your product area.


• Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.


• Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).

You might be a good fit for this role if you:

• Have 5+ years of experience as a product manager, preferably in a startup environment, with a minimum of 5 years working in the software industry.


• Has experience working on technology platforms, experience in building highly available and scalable large web software backends in cloud environments (Preferably AWS).


• Has experience with microservice architecture and web application/services development.


• Has experience working with DevOps teams, SRE teams and managing infrastructure running business-critical applications.


• Has prior experience in working with one or more domains like SQL/NoSQL databases, full-stack web deployments, SaaS or PaaS deployments.


• Has experience working with containers, kubernetes, container orchestrators, and cloud deployments.


• Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.


• Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.


• Are curious about new technology and exhibit a strong desire to learn.


• Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).


• Love the work of identifying and deeply understanding customer problems.


• Exhibit user empathy and seek their input at all stages of the product life cycle.


• Are self-motivated and have experience working remotely.


• Can travel domestically or internationally when required (15% or less).


• Have experience working on Platform is a plus.

Preferred Locations:

• #US; #AR; #CA;

We are looking for Technical Project manager that can help us drive our projects forward. This role will be in charge of guiding our development team according with product and project needs in accordance to definitions made with various stakeholders across our ecosystem with a technical vision in accordance with our technology stack.

You should consider applying if:

• You have experience working as a PM in technology projects from definition to implementation.

• You have a degree or equivalent experience in computer science or related fields.

• You have been part of technical teams in a developer or operations role in the past.

• You are able to develop a good relationship with people, even from remote locations.

• You are assertive in your communication, managing conflicts, expectations and possible outcomes aiming to the team's well-being and the completion of the projects.

• You are organized and enjoy improving processes that make staff life's easier.

• You are fluent in English and Spanish.

ABOUT US

We're an informal bunch. We believe in freedom and welfare for our team. We don't clutter ourselves or our collaborators with meaningless tasks, we don't micromanage and we don't tell you how to do your work. Remote is not only accepted but encouraged. We rely in quality, autonomy and a work-life balance that prompts the motivation and drive that will result in top-notch delivery.

At airCFO, we believe that startups are building the future each and every day. For most of our clients, the most limited resource is time. airCFO saves our clients’ time by managing their accounting, tax & finance functions so they can focus on building a successful business. airCFO helps startups build their finance, tax & accounting functions to scale with efficient processes and tools that gives them insight into their financial performance. Our vision is to become the nation’s most respected financial partner for startups -- serving organizations from Silicon Valley to NYC.

Due to increasing demand for our services, we are hiring Senior Accountants! If you are an Accountant with passionate working with fast growing high-tech startups, if you want to enhance your knowledge and skills working with multiple clients in a variety of industries, come and join our team of accounting and financial professionals.

What our Senior Accountant do:

The Senior Accountant is the core of our accounting team ensuring timely and accurate financial deliveries every day. During your tenure as Senior Accountant, you will demonstrate and develop your capabilities in the following areas:

• Onboarding new clients and getting accounting systems set up

• Maintaining cloud-based accounting systems to keep client’s day-to-day operation running smoothly

• Preparing reconciliation schedules, such as: prepaid expenses, fixed assets, accrued liabilities/expenses, deferred revenue

• Managing multiple client engagements, ensuring clients’ monthly financial packages are delivered timely, accurately, well-presented

• Preparing tax filings related to W2s/1099s/3921s

• Assessing client’s financial/accounting processes, propose improvements, and manage implementation of those improvements

• Conducting monthly call with clients to review financial results, discuss forward-looking financial projections, and offer guidance on accounting matters

• Managing outsourced functions

• Working with clients' other external parties, such as auditors and tax advisors to provide necessary support during auditing and year-end tax filing

• Developing relationships and establishing airCFO as a trusted advisor

• Working with other service lines in developing an integrated service package

Qualifications:

• Bachelor's degree or equivalent experience required - Accounting or Finance preferred

• 2-3 years of experience in corporate accounting, general accounting or financial analysis

• Familiarity with GAAP and accrual accounting, CPA/CMA certification preferred

• Strong attention to details

• Strong written and verbal communication skills

• Strong Excel skills

• Solid working knowledge in QuickBooks/Xero is a big plus

• Demonstrated project management and client relationship management skills

• Ability to be proactive and in-tune with clients' needs

We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about managing an accounting advisory team and ready to take on some of our clients’ most complex issues, this role is for you.

You'll thrive here if:

• You’re an independent, initiative problem solver, and critical thinker with an entrepreneurial spirit and passion for tech startups.

• You won’t rest until our clients are 100% satisfied.

• You’re not interested in working in a cubicle and you have strong passion in working either at or for a startup.

• You’re willing to roll up your sleeves and wear different hats when needed.

• You’re a sponge for learning new things. You'll be exposed to many business models, concepts, and leadership styles; learning that will serve you well no matter where your career takes you.

What we offer:

• Flexible working environment. We don’t care where you do your best work - whether that is in the office, at home or in a coworking space. We’re distributed across the US and we’re proud to be able to hire talented individuals regardless of their location.

• Competitive compensation. We offer competitive compensation package commensurate with your experience and skills.

• Growth. We are a profitable and growing consulting startup with a proven business model. As we continue to scale, opportunities for growth will arise.

• Networking and Exposure. With close-knit ties to the Cleveland, Midwest and Silicon Valley startup scenes, you will have the opportunity to work with these companies directly. We have clients all over the country with over 60% of our clients based in Silicon Valley and San Francisco bay area.

• Event Attendance. Our team attends conferences such as Startup Scaleup, Female Entrepreneur Summit, TechCrunch Disrupt and more from Cleveland to San Francisco. As part of our team, you could join and make lasting connections.

• Unlimited PTO. We empower our team to be proactive about their personal and professional health by offering Unlimited PTO.

• Comprehensive Benefits. We offer 401(K), healthcare insurance, dental and vision insurance. We also offer stipends for personal wellness, learning and development, and office setups.

Additional Details: Applicants will be subject to a background check and employment reference check at the expense to airCFO.

EQUAL OPPORTUNITY EMPLOYER:

airCFO is an Equal Opportunity and Affirmative Action Employer. It is the policy of airCFO to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination.

Platform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program).

Platform.sh is built on top of open source languages, libraries and projects. But we never shy away from writing code. This means that even if there is an existing open source project that covers much of the functionality of something we want to achieve, we will consider, and often enough, chose to write our own implementation; Because sometimes 80/20 is not good enough. We have our own orchestration layer, our own reverse proxy, our own file-systems, our own reproducible build system.

To reinforce our technical prowess, we are looking to grow our operations team with an operations coordinator that knows their way around Linux. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you.

Mission :

Directly reporting to our VP of Infrastructure Operations, you will:

• coordinate and execute day to day tasks;
• monitor project activities and ensure general project organization;
• work with internal teams to schedule upgrades and maintenances all the while respecting team’s capacity;
• provide weekly and monthly reports recapping results to partners;
• identify and manage project dependencies and impediments;
• assist to produce the roadmap for continuous development;
• lead and facilitate daily scrum, planning and retrospective meetings.

Nice to have:

• hands-on experience with Kanban Board & Jira;
• Scrum Master experience;
• reporting and dashboarding experience;
• knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3.

We have many extremely knowledgeable co-workers who are happy to invest their time in sharing their experiences with those who show talent, interest, and a willingness to learn.

This role is open to full time remote.

Songspace is seeking a Data Developer to join our team that is responsible for developing and managing the data tools, applications, models, processes, and workflows that support the efficient and automated management and provision of the company’s data across internal systems and customer products, the ingestion of multimedia files and metadata provided by our clients and 3rd parties, and the exchange of music data with our sister companies and business partners. This role will also analyze and validate data, cleanse and transform data, and create/run SQL queries to deliver information to various teams across the company.This position offers an opportunity to design, build, and manage mission critical data applications and products with an experienced and supportive team in an interesting and fun industry.

Job Responsibilities

• Work with data, technology, and operations teams to design, build, test, and implement an automated data ingestion, integration, and exchange platform, and supporting enterprise data model

• Design, create, and improve software to monitor, audit, and test data processes, systems, and applications

• Process the ingestion of music metadata and multimedia assets provided by music creator, publisher,and record label customers and partners within the timelines and specifications defined by the Client Services Team

• Validate, transform, and cleanse data as required

• Monitor content delivery processes and queues and troubleshoot/resolve issues and errors

• Point of contact for technical data issues for the internal team

• Proactively investigate, troubleshoot, and solve technical data issues, escalating unsolved issues to the appropriate team

• Create and sponsor concepts and work with internal teams to develop new software and tools that will assist clients and/or internal stakeholders to automate and optimize data workflow and data accessibility

• Work with the data and technology teams to plan, prioritize, and manage technical backlog of data deliverables

• Perform custom SQL queries and run existing scripts and queries upon request

• Create and Maintain scripts to automate daily tasks

• Create and Maintain test data, and Perform/Test upgrades, code changes and bug fixes

• Create and Maintain documentation of code, scripts, tools, applications, and processes

• Train team members in use of internal data tools

• Perform other job-related tasks as directed

Requirements

Required

• Must possess strong written and verbal communication skills

• Must possess strong analytical skills

• Must be committed to executing high-quality deliverables within defined scope and schedule

• Must be self-driven, proactive, and open to new ideas in problem solving

• Must be comfortable working independently and collaboratively with small, distributed teams

• Must be curious and invest time to develop and expand knowledge and proficiencies for self and others

Preferred

• Experience with MySQL is preferred

• Experience with *nix CLI and shell scripting is preferred

• Experience with git is preferred

• Experience with designing, developing, and using custom ETL code and processes is preferred

• Experience creating, implementing, and using REST APIs is preferred

• Experience with music data, music data standards (DDEX, CWR, ID3) is a plus

• Experience with multimedia management software/tools and multimedia pipelines is a plus

• Experience with music production, audio processing, and audio codices (.mp3, FLAC, WAV) is a plus

• Experience with provisioning and supporting AWS data implementations (S3, EC2, RDS, Lambda,

• Redshift, etc.) is a plus

• Experience as a tech support/account manager or client-facing project manager is a plus

Postscript is building the world’s greatest remote organization by modernizing how brands communicate with consumers. We’ve created a best-in-class SMS marketing tool used by thousands of happy ecommerce stores. Backed by Y Combinator and Accomplice VC, Postscript is growing fast and looking for remarkable people to help scale the company.

Working collaboratively with the Partnerships and Marketing team members, this hire will be responsible for the execution of events for the company. Events are core to growth at Postscript, serving as an impactful channel for sales and partnership engagement, as well as for enhancing brand recognition.  You’ll own pre-event preparation work and lead generation, run point on day-of event execution, and diligently organize and document lead flow in order to optimize and measure the impact of every event. Strong candidates will excel at project management and client relations, love travel and enjoy the creative and strategic process of running events. 

Events at Postscript consist of sponsoring major conferences, in which we will be responsible for running a booth or participating as a speaker, collaborating with other agencies and tech partners to host intimate and elevated dinners with high value customers and leads, and running city-specific meetups for merchants. In addition, we will look to this person to provide thought leadership on future event opportunities, such as a Postscript conference, large scale workshops, and internal team events. 

Primary Duties

• Coordinate event logistics (travel, presentation material preparation, swag orders and shipping, invitations and guest list, etc)

• Assess inbound event opportunities, working with stakeholders to evaluate all factors including upfront costs, expected ROI, audience relevance, and time commitment

• Project manage event deadlines, content creation, staffing, and promotional calendar

• Work cross-functionally to ensure every aspect of event collateral is prepared and approved on time 

• Write thorough, results and feedback-oriented event recaps for the internal team

• Manage event lead flow from pre-event lead generation and initial interaction through to hand-off to the Go To Market team

• Create and maintain our event calendar (plus the corresponding attendance), including things like dinners, meetups, and customer conferences

• Help with pre-event lead outreach/marketing and post-event lead follow ups from events, including updating our CRM

• As the team member with the most experience running events, you’ll also be asked to pitch in and support our People Ops team with organizing our tri-annual company off-sites (these are really fun multi-day retreats in awesome cities!)   

What we'll love about you

• 1-3 years experience coordinating events and marketing programs

• Strong project management, people relations and organizational skills - you’re a generalist

• You demonstrate a willingness and eagerness to take on additional marketing and community engagement initiatives, both online and off

• Previous startup experience is a plus

• Comfort being client facing/in sales environments

• Experience utilizing some sort of marketing automation/CRM

• Willingness to travel up to 50% of the time 

What you'll love about us

• Opportunity to join a rocket ship in its early stages

• Lots of room for growth – we empower our people then get out of their way

• Fun – we're passionate and enjoy what we do

• Transparency - we’re open about the state of the business and take mentorship seriously

• Empathy - we care about our employees and our customers - no room for jerks

• Fast-paced, growth focused environment

• Remote culture - work from home (or wherever)

• Above market compensation, including equity, unlimited PTO + health, dental, vision insurance

• Pick your own equipment/work set up

• Happy customers who want your product

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

Fastly’s customers use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

We’re building a more trustworthy Internet. Come join us.

Senior Technical Program Manager - Edge Engineering

Fastly is looking for a Senior Technical Program Manager to work with our Edge Engineering teams to drive execution of workloads passionate about increasing availability, performance, and efficiency of Fastly’s network. You will be responsible for helping teams develop and improve their processes for change management, coordination, planning, and implementation, for Fastly, daily. This position reports to our Senior Technical Program Manager, Engineering and partners with the Senior Director, Edge Engineering.

You’ll be a leader and facilitator at Fastly. You will have all of engineering on your side in the constant work of making our network, systems, and internal infrastructure more powerful, lower cost, and more useful to our customers. You will be held accountable for streamlining processes and de-risking projects by working with your counterparts on other teams and ensuring the Edge Engineering teams are firing on all cylinders. You’ll be essential to our success, relied upon by a wide array of individuals and teams. The projects and programs you lead will give you a clear line of sight to the benefit delivered to Fastly’s customers, and our bottom line.

This is a role which has an impact on a large number of human lives, you’ll be helping make the internet a better place. We provide a supportive environment with friendly teams, where you can learn and develop. We check our egos at the door. You’ll make sure our customers benefit from services built to the highest standards in the industry. We are a global, distributed team with the dedication and tools in place to make it work.

What will you do?

• Participate in regular planning, helping teams remove blockers, handle dependencies and resolve prioritization conflicts.
• Work with teams during interval planning to ensure that mechanisms are built to accurately track and status deliverables during execution periods.
• Ensure timely updates on Key Performance Indicators from teams, report on current vulnerabilities and problem backlogs, and progress therein.
• Partner with Engineering, Security and Infrastructure delivery teams to learn from incidents and identified vulnerabilities to constantly improve our availability and security postures.
• Participate in executing on roadmaps for architectural and process changes 
• Instill discipline and consistency within the Edge Engineering teams in terms of operational methodologies and documentation.

Who will you work with?

• Kernel, Edge Systems and Network Optimization leadership
• Operations and infrastructure teams
• Reliability engineering teams
• Application software development teams
• Network engineering
• Infrastructure/datacenter operations team
• Security team

• Significant experience with issue and project tracking systems, such as Jira, Confluence, Smartsheet and Zendesk.
• A strong action bias, preference for execution and incremental improvements.
• Comfortable with change, multi-tasking and managing priorities with outstanding organizational skills
• Passionate about growing the efficiency and stability of our Edge platform, up to scales of thousands of components and tens of systems.
• Self-motivated and proactive to maintain momentum and progress, and an ability to operate autonomously as necessary
• A shown collaborator who can execute whilst building positive relationships, proven capability in reducing organizational impedance
• Focus on the business needs and infrastructure reliability first and foremost.
• Experience as a technical program manager in infrastructure, cloud or SaaS environments.
• Some operational and technical understanding. Able to actively participate and contribute to operations process and technical discussions for large scale distributed services
• Experience with any of hardware-centered, network-centered, or kernel-centered programs a plus
• Ability to integrate experiences and training to learn new technological paradigms.
• Strong analytical and interpersonal skills, a risk mitigation mindset and in possession of appropriate levels of urgency.
• Strong sense of ownership. Actively remove program obstacles, and be willing to go above and beyond to chase down loose ends that lead to successful product delivery.
• Focus on results and outcome, not just process.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Our customers have a tremendous user base, and we support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their hearts with others so we can help lend a supportive hand.
• We love distributed teams. Fastly’s home base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is part of our DNA.
• We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits, like generous parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful — every day.
• We are passionate. Fastly is chock full of passionate people and we’re not “one size fits all”. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they’re passionate about.

Fastly provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status. 

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.