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    • In this role you will empower tens of thousands of young people from diverse backgrounds to make better choices when entering Higher Education. 

      We are seeking a developer who believes that the craftsmanship of software products is fundamental and consistently strives to be professional.

      Nobody is perfect, you’ll make mistakes, just communicate and we’ll learn together.

      We value kindness, compassion, professionalism and consistency. 

      We won’t talk about impact, as it goes without saying, but personal responsibility and ownership is at our core, you will own at least 1 area of the stack and have substantial weight and opportunity to share your wisdom on a daily basis.


      We care about you, your experience and insight from day one. As such we will support you to be successful and ensure that you maintain a healthy work life balance.


      For the role our ideal candidate will have mid to senior level of front-end experience, has the ability to use their experience to make balanced technical decisions swiftly and document future improvements. 


      You’ll primarily be contributing on our frontend and mobile projects, with scope to grow into other areas of the stack depending on the direction you want your career to grow.


      What you can expect in your first 2 weeks:

      • A welcome team meetup in Manchester, then monthly thereafter.
      • A tight-knit team which values transparency
      • Your code will be reviewed, and to review code from our Lead Developer.
      • You’ll likely be shipping code to production in your first week.

      What we are looking for:

      This is what we are ideally seeking for our new developer, we understand that everyone’s journey is a little different but if you connect with our values and mission, we’ll be happy to answer any questions you may have.

      - Previous experience working in a remote role with a reliable internet connection.

      - A strong desire to work in a small but fast moving team.

      - Proficiency with modern Javascript and React.

      - Experience using Git, branching and pull requests with descriptive documentation of your work process.

      - Exposure to Firebase/Firestore.


      Bonus Points:

      These are some of the other frameworks and tooling we are using, we’d love to know if you have any experience with these items!

      •  React Native
      •  AWS with docker
      •  CSS/HTML
      •  CircleCI
      •  AdonisJS
      •  Laravel
      •  BASH scripting
      •  Jira

      Apply to this job: [email protected]

    • Description

      Hunter is a small group of people helping hundreds of thousands of professionals to create new connections. We strive to build a simple but powerful service accessible to the greatest number. We are looking for a Marketing Manager to take the lead in marketing in our team.

      The Head of Marketing connects our product to the outside world. As Head of Marketing, you will create content to help people get great results by using Hunter, and oversee our main marketing channels.

      Hunter is a small and fast-growing company, so you'll likely get to work on many different projects. Here are some things you'll probably do:

      • Create high-quality content to help people do great outreach
      • Grow Hunter's presence on social networks and in online communities
      • Work with outside partners to promote Hunter
      • Manage retargeting ads on Facebook to drive engagement
      • Monitor Hunter's website SEO

      You can find more about us in addition to this job description:

      During the application process, we will be happy to answer all the questions you may have.


      Requirements

      • You are very familiar with the SaaS industry and marketing/sales communities
      • You have significant experience in content creation and SEO
      • You communicate with ease and have an impeccable written English
      • You are excited by Hunter's mission and want to help people succeed
      • You love working remotely while maintaining great relationships with your team members

      Benefits

      This job isn't for everyone. But if you're looking to work remotely, in a small business having an impact on hundreds of thousands of professionals, and with plenty of time aside from your work, then it should be perfect!

      The team gathers during company retreats two times per year, each time in a new location in Europe. During these one-week events, the team gets to know each other and prepare the projects for the following months.

      Being part of the Hunter team will also get you:

      • A competitive salary
      • 5 weeks of paid vacation per year
      • 2 company retreats in Europe every year
      • Fully-paid setup to get started (including a MacBook Pro, standing desk and ergonomic chair)
      • $5,000 vacation bonus per year for a far-away trip
      • An awesome team 🤗
    • What we need your help with

      As part of the product engineering team you'll be in charge of designing and implementing the new features of the Sqreen Java agent.


      Our technology protects web applications at run-time through dynamic instrumentation. You’ll work on server modules performing dynamic instrumentation, application security protection, and run-time monitoring to protect our Java customers' applications.


      Your challenge? Make our customers' applications as safe as possible without compromising on performance.


      We are a customer centric company. The Sqreen agents are protecting more than 500 customers, in production. As such, you will be in touch with our customers in order to get feedback on our features but also to get information about potential performance or stability improvement. Fixing bugs for our customers (so that no other customers will encounter them!) is a critical part of the job.


      Day to day you'll:

      > Own, build, test and release Sqreen's Java agent

      > Design and implement key features, protocols and protections running within our customers' applications

      > Use modern development methods and tools to put your code in production quickly

      > Work with backend teams to enhance data flow, performance and reliability

      > Produce technical blog posts and document the software you ship

      > Attend conferences and meetups to share your work

      > Forecast Java language and runtime evolutions to ensure the Sqreen agent has a first in class Java support

      > Follow the Java ecosystem evolutions to stay close to application servers, frameworks, popular deployment mechanisms etc.


      Who you are

      We'd love to hear from you if you have:

      > A strong interest in leading implementation of a mission critical piece of software

      > The ability to design custom protocols, services and frameworks

      > Significant experience with the Java ecosystem

      > A high consideration of reliability, low-latency, redundancy, and security

      > Excellent communication skills (we work in English)

      > A product mindset and enjoy working with people outside your area of expertise - every engineer at Sqreen collaborates daily with Sales, Support and other teams

      Sqreeners come from all corners of the globe and all walks of life. Diversity is important to us, so if you're unsure, please apply!

      Why work for Sqreen

      > On-boarding trip to Paris to start

      > Be part of an incredibly talented team who are passionate about democratising security

      > Join at a crucial stage of our development with a huge amount of runway for you to add value

      > Contribute tangibly to our core product, bringing value to our customers each and every week

      > Join a product-focused company, with a deep commitment to learning

      > Ask for any book you like and enjoy a week per quarter to focus on a side project of your choice

      > Attend great conferences all year round

      > Enjoy premium health insurance, healthy snacks every day and coached Sqreenfit sessions every fortnight

      > A relaxed working environment with regular social activities

      > Beautiful 'Sqreenhouses' in central Paris (Sentier), and San Francisco (SoMa)

      > An international, English speaking work environment with the opportunity to visit SF

      Sqreen participates actively in the tech and security ecosystem in Paris and San Francisco so you'll have access to some of the most interesting and talented people from our network and beyond!

    • Eat Like A VIP (UTC -1 to UTC +2)

      Full-Stack Developer

      Come help us modernize the $500B+ full-service restaurant industry in the US and Europe.

      As a founding team member, you'll have the ability to lay the foundations of what the company will become. We are looking for generalists as your contributions will lie beyond the scope of your specified responsibilities. Apply here: [email protected]


      About Elav:

      Our mission is to eliminate the frictions of ordering in full-service restaurants.

      We believe that by making the “front of the house” more efficient, we can unlock more value for the restaurant in terms of savings and increase in revenue, as well as for the customer in terms of quality of service and convenience.


      The Eat Like A VIP app will allow restaurant customers to order their meals directly from their phones, without requiring the assistance of a waiter.


      Responsibilities:

      • Implementing and building the MVP (minimum viable product) independently.
      • Participate in all aspects of the software development lifecycle, from design and implementation of new features through testing and response to customer feedback
      • Contribute ideas for new features and identify areas for improvement proactively
      • Communicate and collaborate effectively on a small team.
      • Make a positive impact on our company culture.
      • You will take a design/proposal and carry it through to a thoughtful and polished end result with good test coverage
      • Help recruit talented engineers

      About you:

      • #1: you're not an asshole
      • +3 years software development experience
      • Understand that technology is a means to an end and not an end in itself. So you can come up with solutions that do not involve coding
      • Capable of designing, implementing, and building an MVP (minimum viable product) independently, if necessary
      • Previous remote work experience
      • Previous experience working in a cross-functional team
      • Critical knowledge: JavaScript (React) and Python
      • Knowledgeable about modern web technologies and excited to learn new ones
      • Passionate about technology in every way
      • Easy to talk to, always open for feedback and eager to learn
      • Ability to think at a high level about product strategy
      • Self-motivated attitude with the ability to work in a fast-paced, sometimes ambiguous work environment
      • Loves dining with friends and family!
      • [BONUS]: experience with MERN Stack
      • [BONUS]: Computer Science Degree
      • [BONUS]: have written or contributed to tech articles 
      • [BONUS]: Previous startup experience

      Benefits:

      • The ability to work from anywhere in the world. Our team works from Amsterdam, Porto, Lisbon, and Luanda. As long as you can get the work done, we don't care where you are! However, to facilitate team communication and collaboration we would prefer you to be located in a European time zone (between UTC-1 and UTC+2)
      • Generous stock options
      • Growth and leadership opportunities
      • Opportunity to help build and lead the engineering team
      • Encouraged to work on side projects, as long as they don't compete directly with ELAV

      Working at ELAV

      • You will work whenever you feel you are the most productive. The exception to this is when you have set up a time to work or meet with other teammates
      • Our group meetings are generally in the afternoon around 4 pm (UTC +1), depending on your geographical location after the itis (postprandial somnolence) has passed. We meet on Mondays to set up the goals for the upcoming week, and Wednesdays to give a status update on the progress of the week's goals
      • One-on-Ones happen at least bi-weekly, but they can happen as often as you find them necessary. These meetings are for you. It’s for us to make sure you are hitting your personal/academic/professional goals. We want to help you develop as a person, and for you to help us develop as people as well
      • You will submit daily EOD (End of Day) reports summarizing the day’s issues, achievements, any needs you might have concerning the work, as well as tasks for the next day
      • Nobody checks anybody as for when and how they work – only the results are important
      • Don't work if you are sick. It's way better to rest and recover quicker than work at half power for a long time
      • If you feel you are stuck with a task don't hesitate to ask for help. There are no stupid questions, nobody expects you to know everything
      • You build the culture

      Interview Process:

      • CV review
      • Links to previous projects you built or helped build will be helpful
      • If you're a good fit, we'll reach out to set up a video call to tell you more about ELAV. If you're interested, we'll work quickly to identify if this will be the best role for you:
        • 30m - 1h video interview, where we'll just ask some basic questions to understand whether you are a fit for this role within ELAV
        • Online technical assessment
        • 1-2 weeks paid trial project, this gives us an opportunity to get to know each other prior to pursuing a full-time offer. It’s also a chance for candidates to get to know the ELAV team and make sure that it’s a good fit for them

      Compensation

      Gross annual salary: €36k

      Apply to this job: [email protected]

    • Animalz is a content marketing agency that strives to create the best content on the web. We help companies—particularly B2B SaaS businesses—grow by making great content that their audience loves.

      Our focus is on written content that helps companies educate and inform their audiences (Executives, Managers, and other specialized professionals in their field) on strategies and tactics for being successful in their work. Product, design, marketing, sales, and engineering are the main topic areas we cover, mostly within the SaaS/tech field.

      This is a writing-focused role that also requires direct contact with customers. In addition to high-quality writing, successful candidates should be able to demonstrate strong skills and/or interest in managing customer accounts and content workflows.

      An ideal content manager at Animalz:

      • is deeply passionate about writing and approach all forms of content with a creatively curious mindset
      • writes clearly, concisely, and in an organized way
      • has a marketing sense of storytelling
      • understands the business side of writing
      • is well-organized, independently motivated and loves working directly with customers
      • has experience with content marketing for B2B/SaaS companies and/or startups
      • is fascinated by the role technology plays in our day-to-day lives and the ways it continues to shape our future

      Requirements:

      • You are able to articulate a basic B2B content strategy
      • You can clearly explain why a piece of content needs to be written
      • You know how to do on-page SEO for any piece you write
      • You have a strong writing ability
      • You've worked directly with customers and understand the basics for handling that relationship
      • You have a good basic understanding of how content marketing, SEO, email marketing, and social marketing function (on a theoretical level, at least) and how they can work together to get results.

      About Animalz

      We’re a remote team with a home base in NYC and team members scattered around the world. We have an eclectic team of marketers, scientists, journalists, operations folks, and more.

      We are an equal opportunity employer and value diversity in our company.

      About the Position:

      This is a full-time (40 hours per week) remote position. Although we applaud and encourage pursuing your passion projects, we want to make it clear that this is NOT a freelance/part-time position you can do in tandem with other major professional or academic endeavors.

      Benefits

      • Work from anywhere you like, as long as you have regular overlap with Eastern Time business hours and can schedule overlap with Pacific Time business hours when needed for customer calls.
      • Health insurance, covering 80% of the premium for health and 99% for vision and dental
      • 20 paid days off per year (including holidays)
      • Unlimited sick and personal days
      • Parental leave for both primary (up to 12 weeks) and secondary (up to 6 weeks) care providers
      • Monthly health and wellness stipend (for gym subscription or other physical activity)
      • Monthly team lunch stipend to enjoy lunch with a friend or coworker
      • Learning opportunities through internal workshops, talks, and attending conferences

      What's it like to work at Animalz?

      Join us for an hour-long webinar where we discuss careers, growth, and culture at Animalz. We'll make sure to leave time to answer all your questions.

      Grab a seat here: https://zoom.us/webinar/register/WN_9Hb4_yV9SyKDdBDhtRc9QQ

      We'd love to have you on a call!

    • About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 40 high-performing, happy people dedicated to building a product our customers love.

      We are seeking a Customer Support Team Manager that will be instrumental in leading our current support team of 6 people. 

      About You

      You're an experienced manager of customer support teams with a well-developed management philosophy and experience as a successful team leader that can demonstrate both company and employee growth.

      You have over two years of experience in B2B SaaS/startup customer support. You have a proven track record leading the support team of a SaaS business in a similar industry with a strong technical background.

      In your role as Support Manager you’ll be responsible coach and lead the day-to-day operations of the team. Due to the small size of this team, you will also be expected to interact with customers directly and answer our hardest inquiries. 

      You reside in Western Europe and are willing to accommodate the management of team members who range in time zone from Pacific Time to CET. This position requires periodic travel to customer offices and Close company offsites.

      You should have...

      • 2+ years of experience on a customer support team of a B2B SaaS product

      • 1+ years as a manager with remote direct-reports

      • Extensive administrative and agent level experience with Helpscout

      • Ability to read through scripts / have a basic understanding of programming concepts in Python / Ruby / Java 

      • A proven track record of delivering exceptional service to both non-technical business users and deeply technical engineers

      You enjoy ...

      • Interacting with customers over the phone and email

      • Creating well-written and visually pleasing educational content recruiting and managing a small team of customer support executives around the world

      • Debugging complex problems in email, phone, and billing systems

      • Being liaison between product and support -- communicating customer and support team challenges to the product team.

      Bonus points if…you have experience on a sales team or working in a sales-oriented culture

      Why work with us...?

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon Retreat Video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Paid parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • Close (Euro or American timezone.)
      Today

      About Us

      At Close, we're building the sales communication and collaboration platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we've grown to become a fully profitable, 100% globally distributed team of 34 high-performing, happy people that are dedicated to building a product our customers love.

      We are seeking a Product Marketing Manager that will be instrumental in defining our product and market positioning and will take ownership of growing our customer base and platform adoption through a wide range of marketing efforts. 

      This position requires a highly motivated individual with previous experience leading product marketing and GTM strategy, and who is comfortable in a fast-moving  environment. The successful candidate will be customer-oriented, self-motivated and results-driven.


      About You

      You have a knack for understanding people. You ask a lot of questions. You’re decisive.

      As Product Marketing Manager at Close, your primary job is to understand our customer— what motivates them, what makes their job difficult, and what simply delights them. You will take these constant and ongoing learnings and deftly apply them to the way we position our brand and product to the world. After all, product marketing is at its very core, “people marketing”. 

      Your previous experience creating successful go-to-market plans (from high-level strategy down to tactical execution) will enable you to oversee the rollout of all new products and feature updates.  

      Sometimes you’ll be looking at our product marketing from a high level view—say, determining our key objectives for the quarter or the year. Other days, you may be down in the weeds yourself, writing landing page copy or working with others on the marketing team to run A/B conversion tests on site. You’re comfortable—and happy—doing both.

      What you don’t know, you’ll openly admit, but then you’ll get to work figuring it out (asking others for help and/or digging deep on your own). Your self-motivation and a relentless drive to learn/do more are appreciated by all. You pride yourself on being a “clever thinker”.  You’re comfortable talking with and working alongside our product, sales, development, and customer success teams. You understand your critical part in the overall machine, graciously accepting thoughts and feedback from others while offering your own expertise where you can. You pride yourself on being “overly communicative” -- keeping everyone up to date with the latest product marketing wins, losses, and initiatives.

      You are comfortable working remotely as part of a small team, with a high level of autonomy. You can devise your own schedule and effectively manage your workload based on the biggest opportunities and company objectives.

      When you’re in the wrong or make a mistake you can admit it. You can articulate why it happened and how you’ve learned from the experience. 

      You are in a European or American timezone.

      Above all, you understand that your success—and our success—hinges on the satisfaction and loyalty of our customers. 


      About The Role

      You will be responsible for championing the features and benefits of the Close sales platform through our marketing messaging and market positioning. You’ll work closely with Danny (Director of Marketing) and our motley crew of marketing crushers. 

      Just some of the things that will come across your [metaphorical] desk…

      Main KPIs

      > Product marketing impact on new trial signups (On-site testing and website updates, email marketing campaigns, increase inquiries from software review and industry sites)

      > Product adoption (free to paid + user activation within app)

      > Product launch/update success metrics (per launch)

      “Product superstar, that is what you are…”

      > Develop messaging, positioning, and competitive differentiation of our products in the SaaS/sales market. Own all on-site messaging. Devise the go-to-market strategy for all product launches and feature updates. Oversee the tactical execution of each GTM strategy.

      > Stay on top of the latest trends and tech advancements in the sales and CRM space. Communicate these learnings across the organization, including to our Product, Customer Success, and Development teams.

      > Identify new verticals and areas for business and product expansion. Champion all marketing efforts that relate to these growth initiatives.

      Corner the market[ing]

      > Own the product messaging in all of our marketing campaigns and corresponding collateral, which may include, but is not limited to, email, social media, blog posts, sales enablement content, and landing pages.

      > Dive deep into our customer acquisition strategy and execution, driving new trial sign-ups via smart, empathetic product/feature messaging and content. Must be comfortable devising and executing tactics to bring customers down the sales funnel.

      > Work closely with the marketing team to ensure that these brand and product value propositions are communicated consistently across everything we do.

      > Work alongside Product and Customer Success teams to identify key verticals, customer personas/roles, and geos for nuture/expansion. Define and produce the content for SEO-optimized industry-specific landing pages, CRM comparison pages, paid/display ads, other marketing materials, to effectively reach these cohorts.

      > Identify marketing website tests and updates to increase visitor conversion rate (visitor to trial signup). This includes, but is not limited to, A/B testing via copy and messaging, videos/images, and modifications to page designs.

      > Work alongside the marketing content team to identify middle and bottom of the funnel content opportunities such as product-focused white papers, blog posts, videos, and more.

      > Develop, nurture, and execute on partnerships with other vendors in the B2B SaaS and product space (online co-promotions, co-branded content, event sponsorship, etc).

      > Champion our customers via the collection and production of testimonials, case studies, and customer profiles (determining the best way to showcase them -- images, video, etc).

      > Generate verified product reviews from our customers for product comparison and online community websites like Capterra, G2Crowd, and Quora. Monitor and ensure our visibility on these, and other, SaaS review/comparison sites.

      Requirements

      > 4+ years experience working within a tech or SaaS organization (extra points if B2B, extra extra points if you can show a correlation between your work and company growth during your time there)

      > 2+ years in a product marketing role, with a track record of successfully taking products to market (devising and executing a GTM strategy)

      > Strong passion for product and ability to ‘speak the same language’ as Product and Development teams (“Scrum, Agile, Javascript, APIs, sprints”, etc, etc)

      > Project management expertise—can coordinate and juggle a variety of projects from conception through production and ensure alignment with other internal teams (Product, Customer Success, Sales, etc).

      > EXPERT command of the English language (written and verbal), with the ability to write in a wide variety of styles. Must be a copywriting pro—masterfully creating short, value-packed, relatable content to drive new conversions.

      > Foundational knowledge of common marketing analytics and campaign management platforms (analytics, popular ESPs, ad networks, social platforms, etc)


      Bonus points for the following skill sets:

      > Front-end coding (HTML/CSS/JS, GitHub)

      > Design and video (editing, Photoshop, graphics creation, etc)

      > Familiarity with SaaS finance and reporting 

      Why Close?

      > 100% Remote (we believe in trust and autonomy)

      > 2 x Annual Team Retreats ✈️ (Lisbon Retreat Video)

      > Competitive salary

      > Medical, Dental with HSA option - 99% premiums paid (US residents)

      > 5 Weeks PTO + 6 Government Holidays + Dec 24 - Jan 1 Company Holiday

      > Parental Leave (10 wks primary caregiver / 4 wks secondary caregiver)

      > 401k matching at 4% (US residents)

      > 1 month paid sabbatical after 5 years

      > Our story and team 🚀

      > Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

    • 3 days ago

      The short version

      What: Building beautiful, reliable and scalable products that helps automating payroll

      How: React, Go, Docker, Kubernetes, GraphQL, Google Cloud, PostgreSQL

      Who: Experienced and humble full-stack engineer

      We offer an employee equity plan


      What is Pento? 🤔

      We build beautiful payroll software that automates a company's manual workflows and we usually help companies cut 50-80% off the time they spend on payroll. That means no spreadsheets, no manual bank transfers, no e-mails, and no manual work. We've built an easy-to-use software product, that does all of this automatically.

      You can see a quick video by our co-founder and CEO, Jonas, here.


      The job description 💬

      We’re looking for a seasoned full-stack engineer to build features across the entire stack and challenge our thinking on architecture.

      Responsibilities

      Here’s a snapshot of what you could be working on:

      • Collaborating with our product manager, designer, co-engineers, and CTO on implementing new exiting features in our products
      • Digging deep into our systems to find bugs and fix them.
      • Designing architecture and collaborating with other engineers on how to build out our stack.
      • Doing in-depth and valuable code reviews.
      • Be part of a high-performing and inclusive team: inspiring team members, set priorities and own results.
      • Contributing to building a collaborative, productive and friendly remote workplace.


      What we're looking for 🕵️‍♀️

      Your background

      • You've worked on front-and and back-end for at least 5 years.
      • You have experience building and iterating on full features. From database schema to CSS.
      • You have worked in small effective teams as the company grew fast

      Extra credit

      • You have experience implementing a large variety of integrations in a scalable and reliable way.
      • You have extensive experience with DevOps and containers.
      • You have production experience with Go, React and/or GraphQL.
      • You have experience working in highly effective remote teams.

      Your personality

      • You have a problem-solver attitude. No problem is too big or too hard.
      • You like working independently, but you also know when to involve your teammates and ask for help.
      • You are hungry to learn. You know you don't know it all, and do what you can to help yourself and your teammates be better every day.
      • You work well with lots of questions and few answers. We're a startup trying to do something no one else has done before, which means we're dealing with a lot of questions and what-ifs.


      What it's like working at Pento 👩‍💻

      We're a small, fast-growing, remote-first team with 4 different nationalities, working out of 5 different cities throughout Europe. Meet the team and read about how we work at Pento here:

      The Pento Team

      Principles

      Benefits

      Pento Home

    • Athena is looking to hire a world-class delegator, systems thinker and operator to be Athena’s Chief Delegator. You’ll be building the world’s most powerful library of delegation superpowers, enabling Founders and CEOs around the world to delegate 10x more. If you like creating leverage, this is the ultimate job for you. You’ll report directly to Athena’s founder (last company built is a unicorn, learn more Twitter / LinkedIn).


      The role

      You will design and operationalize Athena’s “delegation playbooks”. These playbooks unlock our clients’ ability to delegate expected things like inbox management, calendaring, and travel. But even more, they unlock creative and unusual delegations like having their parents receive “handwritten” notes from them every week, organizing entrepreneur dinners in every city they visit, planning surprise parties for their friends, tracking their daily goals, sourcing candidates for their business, tracking their diet, receiving bios every morning for the people they’ll meet that day, monitoring their online privacy, etc. We have a small number of playbooks we have already developed, but we have ideas for 100+ playbooks that will help our clients live better, work better and be better. These playbooks will help our clients delegate 10x more and, in the future, many of the playbooks will be turned into stand alone products under the Athena umbrella.


      Your profile

      You read The Four Hour Work Week and obsessed over how to build the same life for yourself. You’ve hired virtual assistants all over the world for various projects. You’ve built powerful and creative systems that help automate your life. You love building and optimizing processes and human machines.  You’ve started your own companies or consulting firms to generate cash flow. Your friends think you are crazy because you obsess over delegation, leverage, and process so much. In other words, you've lived on the client side of our business and you have experience delegating and coaching others to delegate.


      We are looking for a world-class delegator, so please apply if you are top 1% (you don't just emulate Tim Ferriss, you're on his level—or are even better). 


      What you’ll lead

      • Playbook Genesis: We have a lot of ideas for delegation playbooks, but we’re also looking for someone who is such a strong delegation/system-builder that they contribute ideas for new playbooks.

      • Playbook Prioritization: We can’t build all 100+ playbooks in the first month, so we’ll need a thoughtful system for prioritizing which playbooks to build first.

      • Playbook Creation: This will be the bulk of your work, turning an idea (“wouldn’t it be cool if your EA could setup entrepreneur dinners everywhere you travel?”) into reality (a playbook that describes in step-by-step detail exactly how a new EA can learn this skill set and roll it out to their client). You’ll partner with our existing playbook writer to help bring these ideas to life.

      • Playbook Certification: We need a method to test that an EA has mastered the skills in a new playbook. Rather than just reading a word doc and setting the EA off to try the skill in the wild, we want a set of certifications that allow them to practice the skill in a real-world setting and ensure they are A+ before implementing it with their client.

      • Playbook Organization: As you create the world’s ultimate delegation playbook library, you’ll need to design a system to keep playbooks accessible, organized, updated and systematically linked.

      • Playbook Communication: You’ll need to create a system for introducing playbooks to clients that is compelling and gets them excited.

      • Your team: We already have a great playbook writer on our team who has designed, written, and edited our first playbooks; you’ll team up with this person to lead playbook strategy, architecture and set the bar for quality. You can also pull in other people from the team and hire other contractors (e.g. copywriter) as necessary.  


      Key Metrics 

      • Quality: Our delegation playbooks are the secret sauce at Athena so each playbook needs to be A+ quality. Whenever an EA introduces a new playbook to their client, the client should be blown away by how well the EA is trained and how easy it is to implement the playbook in their life.

      • Quantity: While quality is most important, we have dozens and dozens of playbooks we want to launch in the year ahead. We’re looking for someone who can both spend lots of time getting the first playbooks to A+ quality and who can create an efficient machine to continually launch new playbooks every month.

      • Utilization: Our ultimate goal at Athena is to train clients to delegate 10x more. Ultimately, your playbooks are successful if EAs can easily learn new playbooks and if clients continue to leverage the playbook. We’ll measure this by tracking the average number of playbooks that are active per client each month. 

      • Hours: Related to playbook utilization, the more hours a client leverages their EA, the more time we are saving them. We’ll also measure your success by tracking the average number of hours per week clients leverage their EA.

      Who you are

      • Location: Flexible. We are a completely remote team, so you can work anywhere in the world. Not Mars though, that’s too far away. ;)

      • Commitment: We’re flexible on working hours (part-time vs full-time) but we do want someone who is excited to partner with us for the long-term. There will be a big ramp-up period at the beginning as we align on the optimal format for playbooks, the best way to certify EAs on playbooks, produce the first few playbooks, etc. But over time we’d expect your role to evolve (from more hands-on to more high-level) as you build out a machine for continually creating and upgrading our playbooks.

      • 10x delegator: In order to create delegation playbooks, you must be a delegator yourself! Whether it’s at work or in your personal life, you always find ways to get leverage and build human teams.

      • Systems builder: Delegation playbooks are effectively systems for training EAs and clients how to delegate more. You must be a systems thinker and know how to operationalize that thinking.

      • Highly organized: Building the world’s largest delegation library requires someone who is organized at both a strategic and practical level

      • Process-oriented: Playbooks are processes for learning a new way to delegate. You should always be thinking of ways to make the process cleaner, tighter, more robust.

      • Hospitality mindset: Our clients are founders, CEOs, investors, and other time-scarce people. Our delegation playbooks must be designed with high-end, Four Seasons luxury hospitality built-in.

      • Highly experimental: We’re going to test lots of crazy ideas and lots won’t work and some will only work after multiple tests :)

      • High standards: You understand that we need to strive for perfection always, but can balance that impulse against the ol’ 80/20 rule to ensure we keep shipping quickly.

      • Excellent writer/editor: You’ll need to be able to distill complex delegation ideas into simple, easy-to-read instructions. Our EAs should find reading the playbooks to be a breeze and hopefully fun as well, and when our clients read about how each playbook works they should be inspired and excited to learn a new delegation superpower.

      • Great collaborator: The creation of great playbooks entails gathering feedback and testing the playbook before publishing it. You should easily be able to work openly and comfortably with both EAs as well as experts in their field.


      Benefits (why you should join us)

      • Huge impact: You’ll help CEOs and Founders delegate 10x more – which means you’ll directly empower hundreds of startups to build more technology, cure more diseases, and generally help more people. Your work will also directly lead to us hiring thousands of team members at Athena. In other words, you’ll have the ultimate leverage.

      • Flexible location: Work very hard but anywhere in the world, like us 

      • Flexible schedule: Work very hard but anytime you want, like us 

      • Supportive environment: Fun and encouraging work environment

      • Access: We’ll open up our network and connections for you to meet with anyone you want (which will come in handy for many playbooks)

      • 10x delegation: In order to make every playbook A+ you’ll need to test/experiment the playbook yourself. That means you’ll be able to leverage an Athena EA yourself – for free – so you’ll be getting more and more leverage in your own life as you build out playbooks for Athena clients. You’ll also be able to leverage the entire Athena core team as you need.

    • Piktochart (US/Canada/UK)
      1 week ago

      Piktochart is a web application that combines the power of design and storytelling to help people create visuals at work that matters. We are striving to become a known brand that people can trust to deliver high quality, professional visuals without the learning curve.

      Reporting directly to the Sales Manager, your mission will be to:

      • Be laser focused on growing sales and finding new successful segments in USA
        • Explore new avenues and channels for sales growth. Improve what we are doing well today, and advise us on how to grow the North America market;
        • Comfortable at presenting remote demo sessions to prospects, combing large databases of enterprise prospects, both SME & Fortune 500;
      • Be our brand ambassador at networking events, advise us on how to benefit enterprise communities, create win-win partnerships, showcase our company culture and value;
      • Explore partnerships for commercial purposes and paid-user growth, specifically on enterprise level.

      You offer:

      • Experience in quota-carrying SaaS sales role and inside sales management in a high growth SAAS/digital environment;
      • You’re a winner of deals and have a personal history of consistently exceeding your own individual contributor quota;
      • You have no fear on the phone and demonstrate excellent written communication for crafting strategic outreach;
      • You’re disciplined when comes to executing daily/weekly prospecting activities;
      • You’re curious, constantly learning, and highly adaptable. You’re able to take open feedback on what is working and what is not;
      • You believe in our product;  you’re excited by the complex and changing nature of the visual communications industry. 
      • You use data to identify improvements and build scalable campaigns.
      • You know that working cross-functionally is the best way to come to successful solutions.
    • 1 week ago

      Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.

      Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.

      What You'll Do

      • Collaborate with other engineers on your team to build a data pipeline and client application from end-to-end.
      • Prototype, implement, test, deploy, and maintain stable data engineering solutions.
      • Work closely with the product manager and engineers to define product requirements.
      • Present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.

      What We're Looking For

      • You have a commitment to putting the children we serve at the center of everything you do.
      • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
      • You’re experienced with devops (Docker, AWS, microservices) and can launch and maintain new services.
      • You are experienced with distributed data storage systems/formats such as MemSQL, Snowflake, Redshift, Druid, Cassandra, Parquet, etc.
      • You have worked with real-time systems using various open source technologies like Spark, MapReduce, NoSQL, Hive, etc.
      • You have knowledge in data modeling, data access, and data storage techniques for big data platforms.
      • You have an ability and interest in learning new technologies quickly.
      • You can work with shifting requirements and collaborate with internal and external stakeholders.
      • You have experience prototyping, implementing, testing, and deploying code to production.
      • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use

      You should have experience with at least a few of these, and a desire and ability to learn the rest.

      • Python
      • Elasticsearch / PostgreSQL
      • AWS / Terraform
      • Docker / Kubernetes
      • Node / Typescript

    • Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team. Without a doubt, you are a passionate technical leader that adeptly navigates between the big picture, details, and team dynamics

      Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is building products that enable this vision.

      What You'll Do:

      • Lead a team of engineers through the product evolution for one of Thorn’s key products in the detection of Child Sexual Abuse Materials (CSAM).
      • Define the scope of development, requirements and technical roadmap with Product, Design, Data Science, and Engineering.
      • Prototype, implement, test, deploy, and maintain stable engineering solutions with the engineering team.
      • Present possible technical solutions to internal and external stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.
      • Manage and mentor people on your team fostering ownership, critical thinking, and dynamic problem-solving.

      What We're Looking For:

      • You have a commitment to putting the children we serve at the center of everything you do.
      • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
      • You have experience prototyping, implementing, testing, and deploying code to production.
      • You have experience creating and leading a team to success.
      • You are able to guide technical work across multiple teams and balancing the tradeoffs of reusing existing solutions vs building your own.
      • You have the ability and interest in learning new technologies quickly.
      • You can work with shifting requirements and collaborate with internal and external stakeholders.
      • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use:

      You should have experience with at least a few of these, and a desire and ability to learn the rest.

      • React / TypeScript
      • Node / Express
      • Python
      • PostgreSQL / MemSQL / Elasticsearch
      • Docker / Kubernetes
      • AWS / Terraform / Packer

      Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

    • Status is the gateway to the decentralised web. We’re building the tools and infrastructure for the advancement of a secure, private, and open web3. With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute. 

      Our core application, currently in beta on Mobile and Desktop,  is an open source, Ethereum-based app that gives users the power to chat, make payments and browse the decentralized web.

      We are looking for a Technical Writer to work on Nimbus (https://nimbus.status.im). You’ll have expertise in communicating complicated technology topics in clear, concise ways. You will build our documentation working closely with developers to present our content. 

      The anticipated salary range for this role is $65,000 - $75,000 USD (paid in local currency, or crypto, and dependent on experience & location). 

      Nimbus is a research project and a client implementation for Ethereum 2.0 designed to perform well on embedded systems and personal mobile devices, including older smartphones with resource-restricted hardware. 

      Responsibilities:

      • Create and maintain general documentation standards.
      • Create process documentation that clearly and efficiently communicates concepts, ideas, and instructions.
      • Translate information into clearly written procedures.
      • Work with our development teams to gain an in-depth understanding of the product/project and related specifics on the documentation requirements.

      Minimum qualifications

      • Passionate about blockchain technology and decentralisation. 
      • Deep, relevant experience in technical writing.
      • Ability to quickly understand complex technical concepts and make them understandable through documentation.
      • Strong organizational skills, structured thinking.
      • Excellent communication skills (writing and speaking, predominantly in English).

      Preferred qualifications

      •  Experience working for a blockchain or crypto organisation in a Technical Writing role. 
    • 1 week ago

      Are your editorial standards relentlessly high? Are you passionate about technology and leadership topics? We are looking for a talented editor who wants to work closely with writers to create engaging content. This is not your typical B2B content — we tackle complex topics in a human-centric way. We want someone who can do a quick line edit, but more importantly, knows how to shape an article with structure and tone. If this is you, we want to hear from you!

      As a Content Editor at Aha!, you will have an excellent opportunity to join a self-funded and profitable company that is growing fast. Aha! was founded by a proven team of product and marketing experts. More than 250,000 users worldwide trust our roadmap software to build and market products customers love.

      We are looking for someone who:

      • Has at least 7 years of experience editing B2B, software development, marketing, and/or leadership content

      • Is passionate about technology

      • Knows how to capture and maintain a company's tone and voice

      • Has exceptional writing and line editing skills, and enjoys delivering and receiving constructive feedback

      • Has the ability to quickly pivot between different types of content (thought leadership, educational articles, newsletters)

      • Is comfortable working closely with senior leaders

      • Thrives in a deadline-driven environment

      • Is bold and likes to take on increasing levels of responsibility

      We are committed to being great, and we want someone who:

      • Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeks

      • Has a "can do" attitude and a background of delivering superb work again and again

      • Is seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companies

      We are building a distributed team, and you can work from anywhere in the United States for this role. We offer generous salary, equity, benefits, and a profit-sharing program.

    • At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live.

      We're a multidisciplinary, fully remote team that’s passionate about creating products, like Todoist and Twist, that improve people’s lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made.

      When you become a Doister, you’re not only joining a global, remote-first company, but a team of 60+ people who value:

      • Feeling empowered to achieve their ambitions
      • Inclusivity, open-mindedness, and diversity
      • The wellbeing of their teammates and the people around them
      • Making long-term, high-impact decisions, even if they’re harder

      We invite you to visit our blog to learn more about us, our values, and how we work.

      Your role:

      As a product marketer at Doist, you’ll have the unique opportunity to work with and learn from teammates in many different areas like product, engineering, support, design and content marketing. In this position, you’ll collaborate with Neil, Becky, Fadeke, Brenna and the rest of the Doist team to plan, execute and analyze marketing and user education efforts across our different products, user bases and platforms.

      This includes initiatives similar to:

      You’ll use your meticulous attention to detail to track product specs and development, review updates and changes, and communicate those to our users and across the team; as a top-notch writer, you’ll draft, polish and publish multiple types of content like blog posts, changelogs, email newsletters, product guides, and messages to users; you’ll also help coordinate, launch, and measure new feature releases across the marketing, engineering, support and localization teams.

      About you:

      To thrive as a junior product marketer at Doist, you:

      • Are empathetic to the user experience and can channel that empathy into the various types of content that you write, both long- and short-form.
      • Consistently strive to perfect your writing skills and can provide evidence of previous experience writing long-form editorial, journalistic, or educational content either in a personal or professional context.
      • Have successfully managed small to mid-scale projects from start to finish while keeping everyone involved on the same page about the schedule.
      • Have a hawk-eye for even the smallest, most miniscule details.
      • Feel comfortable communicating with different types of team members and are able to fluidly adjust your communication style according to the audience you are addressing.
      • Have a deep interest in technology and product design, both B2C and B2B.
      • Enjoy perusing examples of excellent design and UX – in practice, you have a good eye for design and can give basic creative direction to designers and illustrators.
      • Are highly receptive and adaptive to feedback and are generally incredibly enthusiastic about learning new things and improving upon existing processes.

      Benefits

      We’re bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We’ve built a benefits package that invests in our employee’s long-term personal and professional growth and well-being. Here’s a sample of what that includes:

      • Work-Life balance. That means 8 hours of work, 5 days each week (for a total of 40 hours) because the time you spend outside of work is just as important as the time you spend working.
      • Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).
      • Generous paid vacation. 40 days of paid time off to use however you like (vacation, national holidays, etc.).
      • Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.
      • Education stipend. You’ll have a monthly budget to buy books, courses, and other resources you need to continue learning and developing.
      • Competitive compensation.
      • And much more!

      ---

      All information collected through this application is stored in Workable, Doist’s Applicant Tracking System, where it will be used for recruitment purposes only. For more information on how we handle candidate data at Doist, we invite you to review our recruitment privacy notice. For questions, please contact us at [email protected]

    • Company Description

      Chili Piper helps businesses help their buyers. 

      People interested in your business typically have to wait hours or days after filling out a form. Not anymore. Our intelligent assistant offers them a simple way to book a meeting or start a phone call immediately upon form submission. 

      Unlike the traditional method of inbound lead management, Chili Piper uses smart rules to qualify and distribute leads to the right reps in real time. Our software also allows companies to automate opportunity distribution from their SDR’s to their AE’s, and book meetings from their marketing campaigns and live events. 

      Companies like Square, Twilio, DiscoverOrg, SalesLoft, and SiriusDecisions use Chili Piper to create an amazing experience for their leads, and in return experience higher conversions for their business. 

      Chili Piper is focused on helping Businesses help their Buyers - building a new category we call Buyer Enablement

      Job Description

      Chili Piper is seeking talented, motivated engineers to join our fully remote team building interactive data applications. As a part of growing front-end team, you will work with designers to constantly improving our users’ experience. You will also collaborate with others throughout our organization and technology stack to build products that are revolutionizing the way our clients achieve their business goals.

      On the front-end team, we feel strongly about developing solutions that are both technically and aesthetically sound. We invite you to bring your experience and perspective to conversations about the future growth of our applications and environment. We work closely together, with a healthy and non-combative review process aimed at improving code as well as developing each other’s skills. In short, we strive to write solid, thoroughly tested, and readable code; and we are seeking a new contributor to our already highly effective team.


      Qualifications

      Responsibilities

      ●  Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.

      ●  Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.

      ●  Develop applications in languages including React JS

      ●  Demonstrate the ability to adapt and work with team members of various experience level.

      ●  Translating designs and wireframes into high quality code

      Skills

      ●  Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

      ●  Thorough understanding of React.js and its core principles (2+ years of work experience with React)

      ●  Experience with popular React.js workflows (such as Flux or Redux)

      ●  Familiarity with newer specifications of EcmaScript

      ●  Experience with data structure libraries (e.g., Immutable.js)

      ●  Knowledge of isomorphic React is a plus

      ●  Familiarity with RESTful APIs

      ●  Knowledge of modern authorization mechanisms, such as JSON Web Token

      ●  Familiarity with modern front-end build pipelines and tools

      ●  Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

      ●  Ability to understand business requirements and translate them into technical requirements

      ●  A knack for benchmarking and optimization


      Additional Information

      How We Work

      Freedom and flexibility. We’re a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.

      Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.

      Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.

      Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

      The Perks

      Unlimited Vacation

      WeWork membership so you can work from anywhere

      Any equipment/software/tech that you need to do your job

    • Company Description

      Chili Piper helps businesses help their buyers. 

      People interested in your business typically have to wait hours or days after filling out a form. Not anymore. Our intelligent assistant offers them a simple way to book a meeting or start a phone call immediately upon form submission. 

      Unlike the traditional method of inbound lead management, Chili Piper uses smart rules to qualify and distribute leads to the right reps in real time. Our software also allows companies to automate opportunity distribution from their SDR’s to their AE’s, and book meetings from their marketing campaigns and live events. 

      Companies like Square, Twilio, DiscoverOrg, SalesLoft, and SiriusDecisions use Chili Piper to create an amazing experience for their leads, and in return experience higher conversions for their business. 

      Chili Piper is focused on helping Businesses help their Buyers - building a new category we call Buyer Enablement.

      Job Description

      As a Sr. Product Marketing Manager, you will work closely with the leadership team to define and carry out our product go-to-market strategy.  You will help our customers, ecosystem partners, and internal stakeholders achieve business success by telling a unique and differentiated story about the value we provide.  You will be the expert in understanding our buyers and their buying criteria and will transfer that knowledge into compelling and differentiated messaging, positioning, and content for consumption by sales, partners, and customers.  


      Qualifications

      Key Responsibilities

      Messaging and positioning: Develop messaging and positioning that communicates the value proposition of Chili Piper products to sales, partners, and prospects. Understand the market, competitors, users, pains, and more to accurately position our product and features in prospects’ minds. Operationalize processes around this so that the entire company is operating from this information.

      Competitive Intelligence and Analysis. Gather competitive intelligence on our key competitors and translate it into differentiation materials for the field and for external consumption. Develop processes for collecting competitive intelligence, distill into the right level of detail, and then translate into internal and external communications.

      Go to Market Leadership. Execute product launch strategy with a cross-functional team; develop objectives and success metrics for the introduction of new offerings. This includes building feature level positioning and competitive landscapes, preparing internal teams, and driving launch activities. 

      Sales/Internal Enablement. Execute sales enablement strategy for our sellers in inside, field, technical, and partner-facing roles; develop and deliver sales enablement content and playbooks. 

      Execute content strategy to create effective marketing assets and collateral, including whitepapers, presentations, case studies, solutions briefs, web content, data sheets, and sales kits in support of our marketing campaigns and demand generation efforts


      Required Skills

      • 5+ years of product marketing experience

      • Knowledge of the sales tech market, including key players, market trends, key industry analysts, and the overall technology direction

      • Ability to work in a fast-paced, dynamic work environment

      • Outstanding written and verbal communication skills with the ability to explain and translate complex technology concepts into simple and intuitive communications

      • Skilled at developing compelling corporate and product presentation decks, including graphics, etc.

      • Experience working effectively in a persuasion-driven, cross-functional environment

      • Ability to meet deadlines and handle multiple projects at once

      • Bachelor’s degree - in business or marketing preferred, MBA a plus

      Additional Information

      How We Work

      Freedom and flexibility. We’re a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.

      Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.

      Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.

      Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

      The Perks

      • Unlimited Vacation

      • Company Offered 401k

      • WeWork membership do you can work from anywhere

      • Any equipment/software/tech that you need to do your job

    • Chili Piper
      QA
      2 weeks ago

      Company Description

      Chili Piper helps businesses help their buyers. 

      People interested in your business typically have to wait hours or days after filling out a form. Not anymore. Our intelligent assistant offers them a simple way to book a meeting or start a phone call immediately upon form submission. 

      Unlike the traditional method of inbound lead management, Chili Piper uses smart rules to qualify and distribute leads to the right reps in real time. Our software also allows companies to automate opportunity distribution from their SDR’s to their AE’s, and book meetings from their marketing campaigns and live events. 

      Companies like Square, Twilio, DiscoverOrg, SalesLoft, and SiriusDecisions use Chili Piper to create an amazing experience for their leads, and in return experience higher conversions for their business. 

      Chili Piper is focused on helping Businesses help their Buyers - building a new category we call Buyer Enablement

      Job Description

      We are seeking an expert quality engineer that works closely with engineers developing extensive quality test systems at scale to ensure the highest quality models and oversees releases for best customer experience.

      This position is responsible for features quality and release. Daily work involves understanding customer usage, being part of feature design development, creating test plans at scale, building automation tools, infrastructures and tests, executing test plans and reporting to stakeholders. 

      You are innovative, organized, self-starter with excellent interpersonal skills, with a keen attention to detail and able to work under tight deadlines. Work with peers inside and outside of the engineering team to ensure high quality releases.


      Qualifications

      What We're Looking For:

      • 5+ years of experience as hands on Software QA Engineer

      • Strong programming/scripting with Java and Javascript

      • Strong experience in test automation using Selenium, Cypress, Robot etc.

      • Ability to identify good candidates for automation and creating white box tools

      • Good understanding of NoSQL databases, preferably MongoDB

      • Solid knowledge of and hands-on experience with different browsers, operating systems and devices

      • Comfortable working on Linux

      • Experience working with cross functional teams to understand requirements and perform all tasks related to product quality

      Additional Information:

      How We Work

      Freedom and flexibility. We’re a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.

      Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.

      Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.

      Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

      The Perks

      • Unlimited Vacation

      • WeWork membership so you can work from anywhere

      • Any equipment/software/tech that you need to do your job

    • 3 weeks ago

       TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses.

      Our core values

      • We do the right thing for our customers

      • We're a team, built on trust

      • We're proud to be remote

      • We're in control of our own destiny

      TaxJar’s remote-only team of 140+ people is growing quickly. We have an immediate opening for a Senior Product Designer who wants to make ecommerce easier for small and medium businesses.

      The design team at TaxJar is solving complex problems on a daily basis, supporting our growing customer base and creating new solutions in a complex domain. We deal with large datasets, complex frequently-changing sales tax rules, and automating complex processes for thousands of business customers. Our success is dependent on translating these complex problems into elegant experiences that delight our customers. We pride ourselves in rethinking established paradigms and bringing new and innovative solutions into existence in the financial space.

      *This is a full-time remote position, available to folks located in the US.

      Qualifications

      • A passion for turning complex problems into simple and engaging experiences

      • A comprehensive understanding of the end to end iterative design process: research user needs, map user journeys, wireframe, prototype, conduct usability testing

      • Experience working independently and with remote teams

      • Experience as a primary contributor to multiple high impact projects

      Requirements

      • 7+ years experience with SaaS products

      • Passion for solving core product problems while being accountable for all facets of the user experience: from strategy to research to interaction design

      • Ability to rapidly prototype and validate the team's design efforts

      • Front-end experience with HTML, CSS / Sass, JavaScript (Vue.js / React) a strong plus, though not required

      • Comfort with writing clear, concise UI copy

      • Develop a design system to cultivate a coherent look and feel across the product

      • A portfolio that demonstrates the ability to design complex workflows and data heavy applications

      We’re a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for an amazing new teammates to come share in the excitement of solving real-world problems with technology.

      Benefits

      • Excellent health, vision and dental benefits

      • Flexible vacation policy

      • 401k Plan

      • $1,000 in professional development credit

      • Home office stipend

      • Equity in a profitable company

      • 2x year all-company in person retreats (fully paid for by us of course)

      • Mandatory Birthday holiday!

      • 12 week paid maternity/ 6 week paid paternity leave

      • Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more

      • We offer all of our employees amazing benefits. Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.

      If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.

  • Software Dev (180)

    • In this role you will empower tens of thousands of young people from diverse backgrounds to make better choices when entering Higher Education. 

      We are seeking a developer who believes that the craftsmanship of software products is fundamental and consistently strives to be professional.

      Nobody is perfect, you’ll make mistakes, just communicate and we’ll learn together.

      We value kindness, compassion, professionalism and consistency. 

      We won’t talk about impact, as it goes without saying, but personal responsibility and ownership is at our core, you will own at least 1 area of the stack and have substantial weight and opportunity to share your wisdom on a daily basis.


      We care about you, your experience and insight from day one. As such we will support you to be successful and ensure that you maintain a healthy work life balance.


      For the role our ideal candidate will have mid to senior level of front-end experience, has the ability to use their experience to make balanced technical decisions swiftly and document future improvements. 


      You’ll primarily be contributing on our frontend and mobile projects, with scope to grow into other areas of the stack depending on the direction you want your career to grow.


      What you can expect in your first 2 weeks:

      • A welcome team meetup in Manchester, then monthly thereafter.
      • A tight-knit team which values transparency
      • Your code will be reviewed, and to review code from our Lead Developer.
      • You’ll likely be shipping code to production in your first week.

      What we are looking for:

      This is what we are ideally seeking for our new developer, we understand that everyone’s journey is a little different but if you connect with our values and mission, we’ll be happy to answer any questions you may have.

      - Previous experience working in a remote role with a reliable internet connection.

      - A strong desire to work in a small but fast moving team.

      - Proficiency with modern Javascript and React.

      - Experience using Git, branching and pull requests with descriptive documentation of your work process.

      - Exposure to Firebase/Firestore.


      Bonus Points:

      These are some of the other frameworks and tooling we are using, we’d love to know if you have any experience with these items!

      •  React Native
      •  AWS with docker
      •  CSS/HTML
      •  CircleCI
      •  AdonisJS
      •  Laravel
      •  BASH scripting
      •  Jira

      Apply to this job: [email protected]

    • What we need your help with

      As part of the product engineering team you'll be in charge of designing and implementing the new features of the Sqreen Java agent.


      Our technology protects web applications at run-time through dynamic instrumentation. You’ll work on server modules performing dynamic instrumentation, application security protection, and run-time monitoring to protect our Java customers' applications.


      Your challenge? Make our customers' applications as safe as possible without compromising on performance.


      We are a customer centric company. The Sqreen agents are protecting more than 500 customers, in production. As such, you will be in touch with our customers in order to get feedback on our features but also to get information about potential performance or stability improvement. Fixing bugs for our customers (so that no other customers will encounter them!) is a critical part of the job.


      Day to day you'll:

      > Own, build, test and release Sqreen's Java agent

      > Design and implement key features, protocols and protections running within our customers' applications

      > Use modern development methods and tools to put your code in production quickly

      > Work with backend teams to enhance data flow, performance and reliability

      > Produce technical blog posts and document the software you ship

      > Attend conferences and meetups to share your work

      > Forecast Java language and runtime evolutions to ensure the Sqreen agent has a first in class Java support

      > Follow the Java ecosystem evolutions to stay close to application servers, frameworks, popular deployment mechanisms etc.


      Who you are

      We'd love to hear from you if you have:

      > A strong interest in leading implementation of a mission critical piece of software

      > The ability to design custom protocols, services and frameworks

      > Significant experience with the Java ecosystem

      > A high consideration of reliability, low-latency, redundancy, and security

      > Excellent communication skills (we work in English)

      > A product mindset and enjoy working with people outside your area of expertise - every engineer at Sqreen collaborates daily with Sales, Support and other teams

      Sqreeners come from all corners of the globe and all walks of life. Diversity is important to us, so if you're unsure, please apply!

      Why work for Sqreen

      > On-boarding trip to Paris to start

      > Be part of an incredibly talented team who are passionate about democratising security

      > Join at a crucial stage of our development with a huge amount of runway for you to add value

      > Contribute tangibly to our core product, bringing value to our customers each and every week

      > Join a product-focused company, with a deep commitment to learning

      > Ask for any book you like and enjoy a week per quarter to focus on a side project of your choice

      > Attend great conferences all year round

      > Enjoy premium health insurance, healthy snacks every day and coached Sqreenfit sessions every fortnight

      > A relaxed working environment with regular social activities

      > Beautiful 'Sqreenhouses' in central Paris (Sentier), and San Francisco (SoMa)

      > An international, English speaking work environment with the opportunity to visit SF

      Sqreen participates actively in the tech and security ecosystem in Paris and San Francisco so you'll have access to some of the most interesting and talented people from our network and beyond!

    • Eat Like A VIP (UTC -1 to UTC +2)

      Full-Stack Developer

      Come help us modernize the $500B+ full-service restaurant industry in the US and Europe.

      As a founding team member, you'll have the ability to lay the foundations of what the company will become. We are looking for generalists as your contributions will lie beyond the scope of your specified responsibilities. Apply here: [email protected]


      About Elav:

      Our mission is to eliminate the frictions of ordering in full-service restaurants.

      We believe that by making the “front of the house” more efficient, we can unlock more value for the restaurant in terms of savings and increase in revenue, as well as for the customer in terms of quality of service and convenience.


      The Eat Like A VIP app will allow restaurant customers to order their meals directly from their phones, without requiring the assistance of a waiter.


      Responsibilities:

      • Implementing and building the MVP (minimum viable product) independently.
      • Participate in all aspects of the software development lifecycle, from design and implementation of new features through testing and response to customer feedback
      • Contribute ideas for new features and identify areas for improvement proactively
      • Communicate and collaborate effectively on a small team.
      • Make a positive impact on our company culture.
      • You will take a design/proposal and carry it through to a thoughtful and polished end result with good test coverage
      • Help recruit talented engineers

      About you:

      • #1: you're not an asshole
      • +3 years software development experience
      • Understand that technology is a means to an end and not an end in itself. So you can come up with solutions that do not involve coding
      • Capable of designing, implementing, and building an MVP (minimum viable product) independently, if necessary
      • Previous remote work experience
      • Previous experience working in a cross-functional team
      • Critical knowledge: JavaScript (React) and Python
      • Knowledgeable about modern web technologies and excited to learn new ones
      • Passionate about technology in every way
      • Easy to talk to, always open for feedback and eager to learn
      • Ability to think at a high level about product strategy
      • Self-motivated attitude with the ability to work in a fast-paced, sometimes ambiguous work environment
      • Loves dining with friends and family!
      • [BONUS]: experience with MERN Stack
      • [BONUS]: Computer Science Degree
      • [BONUS]: have written or contributed to tech articles 
      • [BONUS]: Previous startup experience

      Benefits:

      • The ability to work from anywhere in the world. Our team works from Amsterdam, Porto, Lisbon, and Luanda. As long as you can get the work done, we don't care where you are! However, to facilitate team communication and collaboration we would prefer you to be located in a European time zone (between UTC-1 and UTC+2)
      • Generous stock options
      • Growth and leadership opportunities
      • Opportunity to help build and lead the engineering team
      • Encouraged to work on side projects, as long as they don't compete directly with ELAV

      Working at ELAV

      • You will work whenever you feel you are the most productive. The exception to this is when you have set up a time to work or meet with other teammates
      • Our group meetings are generally in the afternoon around 4 pm (UTC +1), depending on your geographical location after the itis (postprandial somnolence) has passed. We meet on Mondays to set up the goals for the upcoming week, and Wednesdays to give a status update on the progress of the week's goals
      • One-on-Ones happen at least bi-weekly, but they can happen as often as you find them necessary. These meetings are for you. It’s for us to make sure you are hitting your personal/academic/professional goals. We want to help you develop as a person, and for you to help us develop as people as well
      • You will submit daily EOD (End of Day) reports summarizing the day’s issues, achievements, any needs you might have concerning the work, as well as tasks for the next day
      • Nobody checks anybody as for when and how they work – only the results are important
      • Don't work if you are sick. It's way better to rest and recover quicker than work at half power for a long time
      • If you feel you are stuck with a task don't hesitate to ask for help. There are no stupid questions, nobody expects you to know everything
      • You build the culture

      Interview Process:

      • CV review
      • Links to previous projects you built or helped build will be helpful
      • If you're a good fit, we'll reach out to set up a video call to tell you more about ELAV. If you're interested, we'll work quickly to identify if this will be the best role for you:
        • 30m - 1h video interview, where we'll just ask some basic questions to understand whether you are a fit for this role within ELAV
        • Online technical assessment
        • 1-2 weeks paid trial project, this gives us an opportunity to get to know each other prior to pursuing a full-time offer. It’s also a chance for candidates to get to know the ELAV team and make sure that it’s a good fit for them

      Compensation

      Gross annual salary: €36k

      Apply to this job: [email protected]

    • About the Company

      Clarifai is an artificial intelligence company that excels at visual recognition. We do not sell an abstract, futuristic technology - we sell a solution that businesses can use to solve real-world problems. We believe that the same AI technology that gives big tech companies a competitive edge should be available to developers and businesses of any size or budget. That’s why we build products to make it easy, quick, and inexpensive for developers and businesses to innovate with AI, go to market faster, and build better customer experiences. 

      We have secured a $30M Series B round of funding and are backed by Menlo Ventures, Google Ventures, USV, NVIDIA, Qualcomm, Osage, Lux Capital, LDV Capital, and Corazon Capital.  To continue to succeed, we need people like you to join the team!

      Clarifai is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      Objective

      The AI Deployment unit is an engineering team dedicated to helping Clarifai customers extract maximum value from our platform.  As Deployment Engineer, you will bring your technical know-how to the front lines, working directly with customers on deployment, integration, custom features and onboarding. 

      Responsibilities

      • Deploy cutting edge complex technical solutions to solve our customers’ most challenging problems
      • You will build and maintain intuitive web applications that will give users hands-on access to our machine learning platform and custom training, which allows users to train their own models without using any code.
      • You will develop reusable modules, components, and build tools for both internal and external use cases.
      • You will develop and maintain API services.
      • You will build and use benchmarking and load testing tools.
      • You will design, deploy and manage web-scale distributed storage systems of various flavors, both relational (PostgreSQL) and nosql (redis, elasticsearch, etc.).

      What Skills You Bring

      • Experience working directly with clients and customer
      • You handle pressure well and you love being part of a team that wins.
      • A minimum of 2 years of professional full-stack development experience
      • Strong competencies in C++, JavaScript (ES 7/8/9), React/Redux, HTML5, CSS3/SCSS.
      • Experience with GO and Python is a big plus
      • Experience building and consuming RESTful APIs
      • Experience building enterprise software is a plus 
      • It would be a plus if you have a background in search engines or information retrieval, cloud computing infrastructure (AWS), and/or containerization systems (Docker/K8s).
      • Great to Have: Experience working on U.S. Government projects   
      • Security Clearance is a huge plus!
    • Catylist (US only)
      Today

      About Us

      We're building a nationwide network of crowdsourced commercial real estate databases. Our wild start-up days are behind us – we're all grown up and profitable now with a 14-year track record and tens of thousands of clients that love us.

      Within our small team, you'll be doing a little bit of everything:

      • Building and maintaining server-side frameworks and APIs
      • Adding and refining front-end features (JSP, JavaScript, JQuery, HTML5)
      • If you're into it, configuring and managing parts of our stack (JBoss/Wildfly, MySQL, MongoDB, ElasticSearch/ELK, salt)

      We're not dogmatic about our tools/technologies – we use whatever best suits the task at hand. 

      About You

      Like us, you value stability, work/life balance, group decisions, and working with people that are good-natured, interesting, hard-working, and self-motivated.

      You're a quick study, have some experience using Java to build web applications, and aren't afraid of the command line.

      Catylist is for you if...

      • You hate the corporate bureaucracy of a big company.
      • You're so over the chaos and uncertainty of a start-up. You like having reasonable hours and knowing that your job will be around next week.
      • Consulting/freelance is not your bag. You prefer to maintain and improve the products you've built rather than hand them off and move on.

      This is a full-time, 40 hours per week, remote, W2 position with benefits (health/dental/vision/401k).

      When applying, please take some time and explain why you're a fit for our team, and please include your resume, github link, and anything else that will help us understand how awesome you are.

    • This is a unique opportunity to join and build the Enterprise sales team at Postman. We are looking for passionate, energetic, value-centric leader for enterprise and mid-market sales. The ideal candidate has personally driven significant sales growth and built early sales teams at Enterprise SaaS companies.

      Postman is largest developer communities in the world with 8+ million users and 400,000+ organizations using the Postman in their API lifecycle. While we continue to focus on making the individual developer successful, as organizations and entire industries go API-first we are seeing tremendous demand and opportunity across mid-large enterprises.

      Why Postman? First, we have an incredible product that is absolutely LOVED by our users. Second, we have a great core team and we're looking for you to build on it. Third we have an absolutely massive opportunity grow our enterprise business by helping every company in the world transition to API-first development and API-first business models across all functions.

      The sales organization at Postman is part of the Customer organization and this position reports to the VP of Customer Success.

      Responsibilities

      • Build out the sales team by recruiting, hiring, training and mentoring reps
      • Define, discuss, plan and implement process improvements
      • Lead by example in driving a value based sales culture at Postman.
      • Directly support a team of Enterprise Account Executives and Sales Development Representatives in meeting and exceeding quota by selling to good-fit customers.
      • Participate in customer and prospect meetings and help define a strong business case
      • Partner with Solutions Engineering, Customer Success and other cross-functional teams to drive success
      • Identify product and technology gaps surface through customer conversations and present a point of view to Product and Leadership teams
      • Conduct weekly forecast meetings and coach Account Executives on strategies to reach their goals
      • Report on sales activity and manage a regular revenue forecast
      • Achieve key performance metrics and goals, including an individual quota
      • Work with Postman legal counsel to review/negotiate Enterprise Agreements/MSAs as needed
      • Work with the Postman security team to shepard Enterprise deals through the security review process

      Requirements

      • 7+ years of Sales experience selling Enterprise SaaS Developer Tools
      • 4+ years of Sales Management experience managing teams selling Enterprise SaaS Developer Tools
      • Solid technical understanding of Enterprise SaaS applications and developer tools. Should be comfortable talking developer and technical pain points with VPs of Product Development/QA, CTOs and business leaders of modern technology organizations
      • Consistent track record of selling software into large Enterprise accounts and achieving personal and team goals
      • Ability to grow business strategically including partnering with product marketing/demand generation
      • Must enjoy mentoring and coaching your team, both on value based sales AND funnel/pipeline building to meet targets
      • Excellent written and verbal communication skills.
      • History of thriving in a rapidly-changing environment, establishing needed processes and tooling
      • Enthusiasm for increasing customer happiness and deepening customer relationships
      • Experience reviewing Fortune 500 Vendor SaaS Agreements - and familiarity with key sticking points and how to work through them (with legal counsel support).
      • Comfortable and willing to be a hands-on contributor and lead by example
      • Excited about building a modern customer-focused sales organization

      Benefits

      We are located in the Financial District in downtown San Francisco, right above a BART station. We offer competitive salary, and equity, solid benefits, an informal & fun working environment, and catered lunches.

      This position is open for remote candidates in the US. (We are not considering international candidates at this time.)

      You will get to experience is a company that believes in autonomous small teams for maximum impact; that strives for organizational growth to align with that of the individual; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves and where ideas are encouraged from everyone. We seek people who naturally demonstrate our values, and know that taking on challenge is the only way to accomplish something big.
    • Udacity’s mission is to power careers through tech education. We're an immersive online learning platform offering hands-on training in fields such as artificial intelligence, machine learning, data science, autonomous systems, cloud computing, and more. We are backed by some of the best-known investors in the business— Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital just to name a few. 

      Focused on self-empowerment through learning, Udacity has the potential to transform the world by providing life-long learners with the chance to skill up in cutting-edge technology and create a meaningful impact in their professional and personal lives. Similarly, we’re helping  enterprise companies solve their tech talent shortage issues by being their partner of choice when transforming their workforce. If you're inspired to be part of something amazing....Read on.

      As a Front-end Engineer, you will be contributing to our rapidly growing enterprise business. Each improvement in our system can reveal dramatic increases in revenue. We are looking for individuals that are motivated by being extremely impactful. You will be responsible for delivering high quality code in a continuous development environment, all while maintaining 99.99% uptime.

      https://blog.udacity.com/category/student-success

      Responsibilities:

      • Build the best workforce training and skills transformation platform for our corporate accounts.
      • Ensure the highest standards of code quality and best practices on Udacity’s core engineering team through implementation, code review, and mentoring
      • Contribute ideas and collaborate with product and design to create the best experiences for our Enterprise customers
      • Implement new features that focus on student success and ensure the applications maintain high uptime
      • Enforce the compliance of industry security standards (ISO-27001 and SOC2)
      • Build reusable and modular React components
      • Cover your code with clean tests (unit, integration, and end-to-end, etc.)
      • Leave the code better than you found it.

      What We Value:

      • At least 4 years experience in Front-End Development
      • At least 4 years experience working with at least one JS Frameworks (React is particularly relevant)
      • Experience with large scale distributed systems in a public cloud.

      Udacity is proud to be an Equal Employment Opportunity employer. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    • Department: Technology Solutions

      Reports To: Director, Technology Solutions

      Location: Remote

      Status: Full Time

      Jr. Application Developer is responsible for the development of systems to facilitate end-to-end data flows that enable robust client solutions. Position works closely with business stakeholders and development team to understand their needs and requirements, and then present them with the most appropriate solution from the product portfolio or third-party tools. Position requires a well-versed mind in modern technology disciplines, specifically in the integration and middleware arenas, with recent hands-on coding and architecture experience. Occasional travel (<10%).

      Responsibilities

      • Develops data-translation objects, data-processing flows, procedures, and methodologies 

      • Develops practices that reduce manual interventions by improving data sharing between enterprise and 3rd party systems

      • Maintain automated testing suite and code documentation

      • Defines and manages the enterprise data model, ensuring that additions or modifications are performed with purpose and within the scope of broader initiatives

      • Works closely with business stakeholders on client-specific initiatives that require custom business logic, or integrations with 3rd party systems

      • Troubleshoots incidents related to business logic and data processing flows

      • Continuously develop knowledge and skills on pertinent systems and fundraising technology

      • Works closely with technology/infrastructure support staff to ensure system stability and uptime

      • Facilitates training on integration techniques and methods, including the creation of documentation for supported solutions

      Qualifications

      • Bachelor's degree in Computer Science or related field

      • At least 1 years’ experience in Ruby on Rails or similar MVC framework

      • At least 1 years’ experience a JavaScript framework (AngularJS or equivalent)

      • At least 1 years’ experience of developing web services or service-oriented architectures

      • Familiarity with Quality Assurance concepts

      • Experience working with API’s

      • Comfortable with developing applications with a focus on data layer, business layer, and middleware

      • Experience working with agile development methodologies

      • Experience working with version control

      • Strong analytical, problem solving, work prioritization, and communication skills with a high attention to detail

      Application Instructions

      Interested candidates—To apply for this position, please send a cover letter and resume to Human Resources at [email protected]

      About Global Impact

      Global Impact, a nonprofit organization, works on charitable ventures to inspire greater giving. We serve as a trusted advisor, intermediary and implementing partner across the private, nonprofit and public sectors. Through these partnerships, we have raised nearly $2 billion for causes such as disaster relief and global development. Our expertise includes fundraising and partnerships, employee engagement and corporate social responsibility (CSR), and finance and business services. Learn more at charity.org.

    • We're looking for an experienced senior web developer that can help us move fast with stable infrastructure. We're a small, talented team working together to create the best digital tool for teachers to create and run courses. We offer a competitive salary in an autonomous work environment. You can work from our HQ in Copenhagen or remotely. Work with a new and well maintained codebase using Django, Postgres, React & GraphQL.

      Experience — We are looking for a developer that has experience from working with a large, complicated codebase – either from contributing to open source projects or from working in a product team.

      Technology — We are looking for someone with web experience, preferably from working on a frontend-heavy application. Our current stack is Django, Postgres, React & Relay. There are no hard requirements for knowing our technologies, but it is definitely an advantage if you do.

      Autonomous & driven — We are looking for someone who can solve problems autonomously and effectively. It's important that you care about the details, but never get stuck in them. You care just as much about the developer experience as the user experience.

      Good communication skills — Half of our team is working remote so you need to be good at communicating via Slack and video calls.

    • Yesterday

      NB: No recruiters or companies. We only deal with individuals.

      Are you looking to work on challenging projects, with a motivated team, while building technology that can change the world? Do you want to join an award winning startup in their scale-up phase? Do you want to give students all over the world access to a prosperous future? Do you want to work with large distributed systems, machine learning, web crawling, and other interesting technology?

      Wizenoze is a growth-stage startup building software that enables students to find content online that matches their interests and abilities. Our mission is to help close the global Readability Gap. You’ll be responsible for envisioning, developing, and testing products that will improve how students discover and interact with the online world. Read more here about our mission.

      We’re looking for a senior backend developer with 8+ years experience in Java, Spring, REST APIs, Elasticsearch, and other web tech based in Amsterdam or remote within the +-2 GMT timezones. You need to be passionate and self-motivated with a drive to continually improve yourself, your code, and your colleagues. You need to hold yourself and your colleagues to the highest standards to deliver the best quality products possible! 

      The team

      We are an international team of educators, scientists, and developers in child-computer interaction and machine learning. We love proactiveness, ownership, and flexibility. Our HQ is in Amsterdam, our strategic office is in London but we come from all over the world: South Africa, Hungary, the UK and the Netherlands. We work as a distributed team with plenty of remote work support via Asana, Hangouts, Slack, etc. Our development team is smart, small and close-knit, making communication easy without an overload of process and management. We have lots of combined experience and do not settle for mediocre code. We focus on agile development, automated testing, and continuous deployment to get code to customers as quickly as possible while maintaining the highest quality. 

      What do we offer?

      • Access to the latest technology and algorithms (e.g. from academia);

      • Work on an innovative product that will be used internationally;

      • Work with experienced and innovative engineers and a professional team;

      • An excellent growth perspective;

      • A technically innovative company with multiple opportunities;

      • A flexible working environment;

      • An office in downtown Amsterdam;

      • Well-supported remote work with Slack, Github, Asana, Hangouts, Jenkins CI, AWS, Heroku, etc. tools.

       You’ll be responsible for:

      • building and maintaining highly-scalable APIs in Java with Spring;

      • making academic algorithms perform at a commercial level using state of the art machine learning and natural language processing;

      • improving our web crawler and integrations with client content;

      • enhancing our search engine based on Elasticsearch;

      • mentoring and coaching other developers on code quality and architecture;

      • and keeping our cloud-based architecture running smoothly using devops techniques. 

      Requirements:

      • Fluent in English

      • 8+ years proven experience delivering and maintaining production software

      • Writing web backends in Java with Spring, RDBMS, Elasticsearch, etc. on an AWS stack.

      • REST API development. HTTP, JSON, etc.

      • Used to development workflows with git and github.

      • Comfortable communicating and collaborating on designs remotely using diagrams, video conferencing, instant messaging, prototypes, etc.

      • Linux administration and shell scripting.

      • Friendly and helpful to tech and non-tech team members.

      • Keen eye for detail and code quality.

      • Must be able to think of edge cases and errors to be able to write good unit and integration tests, and to test by hand to make sure new code is production-ready.

      Tech:

      • Java

      • Any other languages: Groovy, Bash, Python, Ruby, Go, etc.

      • Git

      • SQL

      • JPA, Hibernate, Flyway

      • Web APIs

      Bonus points:

      • Devops techniques like continuous integration and delivery, zero-downtime deployments, clustering, queues, failover, redundancy, automated and validated backups, etc. See 12factor.net.

      • Managing multiple environments such as production, staging, load testing, etc.

      • Monitoring, alerts, error reporting and metrics. Prometheus, Grafana, Graylog, etc.

      Tech:

      • MySQL/PostgreSQL

      • Elasticsearch

      • Apache Storm

      • Javascript, RiotJS, React/Redux, etc. will help you when dealing with the front-end deployments

      • Amazon Web Services:

      • Route53

      • Elastic Beanstalk

      • EC2

      • IAM, security groups, bastion hosts

      • S3

      • Cloudfront

      • RDS

      • SQS

      • Cloudwatch

      Your traits:

      • Curious. Able to learn and apply new concepts and tools rapidly

      • Pragmatic

      • Attention to detail

      • Take pride in your work

      • Take responsibility for your work throughout its lifecycle

      • High degree of personal responsibility over designated duties

      • Consistent and organised

      • Timely and eloquent communicator

      • Focused on helping the team win, before personal gain

      • Open to receiving objective criticism and improving upon it

      • Like to work in a startup environment

      Interested?

      NB: No recruiters or companies. We only deal with individuals.

      Please apply for this job by sending your resume, a brief cover letter, and your portfolio to [email protected] with subject “Senior Java backend developer IARTP”.

    • About Z1

      We are an international digital studio that transforms ideas into incredible products. We are part of Tiny, a Canadian investment fund behind industry giants such as Dribbble or Metalab. We work with North American startups helping them create and launch disruptive products to the market.

      Z1 is not a design agency with several engineers, nor a development consultant with a handful of designers. We are a team of more than 40 designers, engineers and communication professionals that approach each project holistically.

      We always work as a team, both remotely (we have colleagues in New York, San Francisco, Vancouver, etc.) and in person at our main headquarters located in the center of Seville, a 700m2 space where you will feel at home.

      We would like to incorporate into our team people who bring their full potential and work comfortably in dynamic environments so that they can collaborate in a diverse range of projects.

      What are we looking for

      Ruby on Rails Senior Developer (Freelance)

      What you will do

      Your day to day would involve some tasks like these:

      • Partner with the front-end, product management team and client to develop a solid back-end architecture

      • Mentor and support other team members through code reviews and continuous feedback

      • Take initiative to research, troubleshoot and resolve bugs and issues as they arise

      • Be a flexible team player, stepping into a variety of roles, as needed

      Requirements

      Besides showing us your previous works, you’ll need:

      • Strong experience building modern, elegant APIs using RoR

      • In-depth understanding of web development

      • Understand RESTful services and service oriented architecture

      • Be passionate about code quality and best practices

      • Ability to work both self-directed and collaboratively to deliver results in a fast paced, startup environment

      • Unbelievably positive attitude, sense of humor and/or thick skin

      • Consummate team player, able to wear multiple hats, and assist team members when needed

      • High English level

      Benefits

      Here you are some perks why you’d love joining our team:

      • Salary scale. We base salary on experience, achieving a homogeneous and revisable system of remuneration. It ranges between 18/22K for Junior profiles and 24/32K for Seniors.

      • Flexible working hours. We want you to feel fulfilled, both professionally and personally, and that you have quality time not only at work but also with your friends and family.

      • Training plan. We need to stay up to date on technology and design trends, and we are aware that the only way to achieve this is by dedicating time for research and study.

      • Good vibes only. We take our job very seriously, but working with us is fun, we promise! For us is vital that we build a healthy work environment together.

    • 2 days ago

      Are you a skilled React developer looking to work on building cloud-based platforms with 1M+ customers?

      We are actively developing several cloud based platforms serving 1M+ members and customers. If you are a skilful and experienced Front-end Developer you will enjoy building cloud-based platforms with us.

      WHO ARE WE LOOKING FOR?

      We are looking for brilliant young people hungry for knowledge, passionate about quality and in love with building digital products - especially Cloud-based platforms and services.

      • Has strong React.js skills - experience with React Native is a huge plus.

      • Has excellent knowledge of NoSQL - knowing how to write efficient queries is very important.

      • Has good knowledge of JS technologies - minimal skillset we need is Node.js (Express.js).

      • Does not avoid writing tests :) - Standard toolset includes Mocha, Jest and Jasmine.

      • Works daily with elementary tools - Git, Slack, Jira, Confluence, Docker, Vagrant

      • We are looking for someone to join our team and increase our efforts on development of our global cloud based services and platforms. Your work will be focused on development of new features and transitioning some of the older areas of our platforms to new technologies.

      BENEFITS OF WORKING WITH US

      We work hard to provide great conditions and create a very fertile ground & environment for all our team members. Here is what you can expect if you join us:

      • A team of amazing people to work with

      • Excellent environment for improving your skills and knowledge

      • Unlimited budget for software tools you want to try and learn, books, audiobooks or courses

      • Best tools in the industry

      • NO BS policy - an open environment where your opinion matters

      • Full-time employment

      • Competitive salary

      • AirBNB Credits

      SOUNDS INTERESTING?

      Click on the button bellow to apply.

      Alternatively send us an email to [email protected] Tell us about your self and why do you think this is the right role for you. Send us your resume, open source links, GitHub repo or links to interesting things you have done in the past or you are working on now. We will be more than happy to meet you.

    • 2 days ago
      StructionSite is the digital version of the physical construction site. We turn a human with a hard hat and 360º camera into a “Google street view car” to rapidly digitize the jobsite. Our software allows project teams to communicate in the context of the jobsite anytime, from anywhere.

      We are a team of engineers, product managers, designers and evangelists who have come together to transform how the world builds. We value learning above all and are looking for teammates who have the same appetite for growth and expansion. Come build with us!

      What You'll Build:
      As the Lead/Senior Mobile (iOS) Engineer at StructionSite, you will be in integral part of taking our iOS application to the next level. We are looking for a highly motivated, self-starter that thrives working independently as well as with a team. Enthusiasm and drive for crafting a great user experience is a must. You will play an integral role on our team, helping to architect and develop our iOS application with the highest quality user experience in mind. This is your chance to join a talented team at a fast growing construction technology startup.

      Requirements:

      • 6+ years of experience building and releasing iOS applications.
      • 2-3+ years of leading development of an iOS application. Both owning the product and managing at least one direct report.
      • Strong knowledge of iOS UI design principles, patterns, and best practices.
      • Have published several iOS Applications on the App Store.
      • In-depth knowledge of backgrounds tasks, integrating apps backend services, offline storage, threading, etc.
      • An eagerness to learn new things and help others do the same.
      • Strong problem-solving skills and a detail-oriented mindset.
      • Ability to multi-task, prioritize and meet deadlines in a fast-paced environment.

      Our Ideal Candidate:

      • Background Upload Queues, Panoramic Image Viewers, Custom Map Logic including Clustering, etc.
      • You have an interesting in Panoramic Cameras/Photos
      • Published your own personal apps on the App Store
      Life @ Structionsite
      StructionSite respects your whole life. Here are some of the ways we support our team:
      - Generous equity package and competitive salary
      - Flexible Workspace
      - Flextime
      - Medical, Dental, Vision, 401(k) for full-time employees in the US
      - Team events, jobsite visits, hackathons, etc

      StructionSite is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and dimensional work environment.
    • Please submit Github or other repo for relevant code and projects.

      Location: Auckland, New Zealand or Remote

      About Laminar:

      A developer-centric company, flexible hours and location, cutting-edge technology with endless learning & development opportunities, doing meaningful work, and having lots of fun while doing it.

      What We Do:

      Laminar builds decentralized finance protocols for blockchains. We are in a unique position to bridge the users and players in both mainstream finance and the blockchain world, to enable more open, more inclusive, more secure and better finance experience of the future. Laminar has a small but growing team of developers dedicated to building blockchain applications using Substrate and other blockchain technologies.

      What We Have Achieved:

      Laminar is only a few months old. We have secured comfortable seed funding and is backed by financial institutes. We have launched our testnet trading platform on Ethereum and exhibited at the world's largest Fintech tradeshow in Singapore. We received a grant from the Web3 foundation and is an ecosystem partner of W3F and Polkadot. It's a great opportunity to join a fast-growing start-up at an early stage 

      Who You Will Be Working With:

      Our team not only have the most influential Substrate contributor and course lecturer, but also iTunes awarded app developers, part-time artist, competitive CS player, snowboarding coach, and marathon runner. Let's do cool shit and make a difference.

      About the Role & Responsibilities:

      As a Blockchain Engineer,

      1. Build Substrate-based blockchain projects

      2. Provide technical support and hands-on guidance on these projects to users, external teams and communities

      3. Evangelize our products and technologies to developer communities

      Requirements:

      1. Familiar with blockchain & decentralized application concepts

      2. Familiar with common data structure and crypto algorithms

      3. Excellent interpersonal, verbal, and written communication skills

      4. Ability to work autonomously and proactively

      5. Experience with participate open source projects

      Nice-to-haves:

      1. Familiar with Substrate

      2. Experience with the Rust programming language

      3. Senior-level C++ development experience

      4. Experience with Solidity smart contract development

      5. Experience with blockchain and building decentralized applications

      Please submit Github or other repo for relevant code and projects.

    • DevOps operations and development of related automation software on the free software project Open edX. The project is used by and in part developed by organizations like MIT, Harvard, McKinsey, and others, so you’ll have the opportunity to contribute to projects that are widely used and to be part of a thriving open source educational community. See edx.org, stanford.edu or fun-mooc.fr for examples of Open edX instances.

      We are looking for experienced DevOps specialists, to help improve and scale our infrastructure. We host many instances of Open edX, and have developed open source automation software based on OpenStack and Python/Django to scale it, and allow users to spin their own instance by themselves. We are looking to refactor some of its components, including moving to Terraform and Packer, as well as supporting additional platforms such as AWS.

      The Open edX platform itself is a large Python/Django codebase, with good code standards and architecture. You would also work on different clients contracts using the platform, which can include both DevOps operations and fullstack Python/Django/JS development. The clients list/references include Harvard, MIT, edX themselves, the French government, and various startups & universities currently running their own instances, or looking to create one. 

      Most of your work is published as free software (Open edX is released under the AGPL license, which requires clients to release modifications under the same license), and you would also contribute to the free software project, pushing most of your developments upstream through pull requests, contributing features, documentation or help on mailing-lists.

      We welcome applicants of all genders and ethnicities.

      Basic requirements

      - DevOps experience, especially on Debian/Ubuntu servers, Terraform, Vault, Packer, Prometheus, ELK, Docker. We are building a modern infrastructure and having a strong DevOps presence on top of core software engineering skills is a big plus with us.

      - Cloud computing, like AWS or OpenStack

      - Databases: MySQL, MongoDB, PostgreSQL

      - Configuration management tools such as Ansible

      - 3+ years working with Python

      - Experience with unit testing

      - You feel comfortable working in a Linux environment, specifically Debian or Ubuntu

      - Experience with contributing to free software projects, and communicating within a free software community

      Additional skills

      You would have to work with tasks from the following categories, but you would be able to pick up the skills on the job if you don't master this yet:

      - Experience with Python web frameworks, specifically Django

      - 3+ years of HTML, Javascript, and CSS (experience with React is a big plus!)

      - RabbitMQ, Redis & Elasticsearch

      - git source control

      - Mobile development (iOS and/or Android)

      - Managing clients & projects from beginning to completion (senior developer)

      - Public speaking at conferences (you would present a talk every year at the Open edX Con)

      About OpenCraft

      We are a team of twenty developers, all working remotely from Europe, North & South America, Asia & Australia. You would arrive at a critical moment, as we scale up to handle increasing demand from clients on the edX platform. The company is not affiliated with edX, but contributing and working with them on various projects. This is a full time position, were you would be able to work remotely from anywhere you want, as long as you have a good internet connexion. : ) 

    • 3 days ago

      The short version

      What: Building beautiful, reliable and scalable products that helps automating payroll

      How: React, Go, Docker, Kubernetes, GraphQL, Google Cloud, PostgreSQL

      Who: Experienced and humble full-stack engineer

      We offer an employee equity plan


      What is Pento? 🤔

      We build beautiful payroll software that automates a company's manual workflows and we usually help companies cut 50-80% off the time they spend on payroll. That means no spreadsheets, no manual bank transfers, no e-mails, and no manual work. We've built an easy-to-use software product, that does all of this automatically.

      You can see a quick video by our co-founder and CEO, Jonas, here.


      The job description 💬

      We’re looking for a seasoned full-stack engineer to build features across the entire stack and challenge our thinking on architecture.

      Responsibilities

      Here’s a snapshot of what you could be working on:

      • Collaborating with our product manager, designer, co-engineers, and CTO on implementing new exiting features in our products
      • Digging deep into our systems to find bugs and fix them.
      • Designing architecture and collaborating with other engineers on how to build out our stack.
      • Doing in-depth and valuable code reviews.
      • Be part of a high-performing and inclusive team: inspiring team members, set priorities and own results.
      • Contributing to building a collaborative, productive and friendly remote workplace.


      What we're looking for 🕵️‍♀️

      Your background

      • You've worked on front-and and back-end for at least 5 years.
      • You have experience building and iterating on full features. From database schema to CSS.
      • You have worked in small effective teams as the company grew fast

      Extra credit

      • You have experience implementing a large variety of integrations in a scalable and reliable way.
      • You have extensive experience with DevOps and containers.
      • You have production experience with Go, React and/or GraphQL.
      • You have experience working in highly effective remote teams.

      Your personality

      • You have a problem-solver attitude. No problem is too big or too hard.
      • You like working independently, but you also know when to involve your teammates and ask for help.
      • You are hungry to learn. You know you don't know it all, and do what you can to help yourself and your teammates be better every day.
      • You work well with lots of questions and few answers. We're a startup trying to do something no one else has done before, which means we're dealing with a lot of questions and what-ifs.


      What it's like working at Pento 👩‍💻

      We're a small, fast-growing, remote-first team with 4 different nationalities, working out of 5 different cities throughout Europe. Meet the team and read about how we work at Pento here:

      The Pento Team

      Principles

      Benefits

      Pento Home

    • InstaLOD is a technology company that builds software that enables enterprise and entertainment companies to create magical 3D experiences. Our award-winning tech helps 3D artists working on massive productions to focus on the creative part instead of spending most time with tedious technical tasks. From military companies building next-generation simulations and data analysis to leading automotive and fashion brands such as NIO or Deckers and the biggest entertainment franchises created by gaming companies like 2K Games, Wargaming or Sony London: our technology plays a vital part in delivering their project.

      We’re passionate about what we do and how we do it; we strive to make our technology available and approachable to everybody. Right now, InstaLOD is our leading technology, but we’re already working on the next technologies that will revolutionize material workflows and 3D scanning. Come join us on the path to become the most influential software in the industry!

      Position Overview

      InstaLOD is searching for passionate C++ software developers experienced with the Qt and 3D frameworks. We're not just looking for coworkers but for stakeholders and adventurers – driven people that want to make a difference through their work. Whether your passion is researching new algorithms, creating beautiful UIs or writing complex real-time shaders, you’re guaranteed to find something that keeps you motivated!

      While we love to build our team at our HQ here in Stuttgart, Germany, we’re open to hiring exceptional people for remote positions as well. So, whether you work remotely or in our Stuttgart office, you’ll be part of a thriving work culture that embraces online communication and tools that bring us closer together.

      The kind of people we’re looking for:

      Self-starter with a getting-things-done attitude:

      You have a solid C++ background (4+ years) and you’re not scared of big code-bases and tricky tasks. Your work methods are well-structured and self-organized and you love moving tasks from the backlog to done. You also understand the project, and create tasks for epics that need to be worked on next. Effectivity when working is important to you, so you rely on software such as Slack, GIT, Sourcetree, Sublime, Trello and JIRA.

      You love to improve and always seek to learn:

      You’re not only part of a team that’s just working on the code base. You’re part of a team that makes sure everybody’s skills and the quality of our code base continuously improves.

      Collaborative and Self-Aware:

      You understand what’s necessary to create a collaborative engineering culture. You help build understanding and empathy within your team, and actively work to bring people into the conversation and understand their viewpoint.

      What you’ll do:

      • First, we will figure out the area that you can thrive in and become a stakeholder of the engineering process.

      • We’ll do this through an open dialog with you, when we talk about projects you’d like to drive at our company that would overlap well with your experience.

      • You’ll be working on products and technology that you find interesting and challenging.

      Bonus Skills:

      • You have shipped titles in the AAA games industry.

      • You have work experience at major companies or competitors in our space.

      • Experience managing large engineering projects.

      • Proficient with 3D frameworks such as OpenGL, Vulkan or Direct X.

      • Ability to write material shaders with HLSL, GLSL or Metal.

      • Experience with lighting and rendering techniques.

      • Familiar with 3D engine development.

      Location and Benefits:

      • Transit-friendly office location at the heart of Stuttgart, Germany.

      • Ability to work remotely.

      • Cubicle-free environment with flexible hours.

      • 20 days paid vacation + 12 paid federal holidays.

      • Friendly office culture, casual dress code, and a cheerful Labrador office dog.

      • Food catering to the office and unlimited espresso.

      When you apply:

      • Submit an up-to-date resume,

      • and a cover letter explaining why you’re interested in working at our company.

      We appreciate all interested candidates and look forward to hearing from you soon.

    • POSITION SUMMARY:

      The Site Reliability Engineer is responsible for the health and well-being of the production environment, implementation of new and existing components, and maintaining and modernizing the processes and methods used within our platform. They will be expected to interface with the rest of the operations, development and business teams, lead assigned projects, participate in peer mentoring and operate an always-on production environment.

      ESSENTIAL DUTIES AND RESPONSIBILITIES:

      • Onboard and optimize microservices using Docker

      • Streamline CI/CD process and green/blue deployment

      • Optimize resource usage to meet KPI targets

      • Maintain and evolve monitoring and notification systems

      • Create and maintain documentation on new services, procedures, and requirements

      • Participate in an on-call schedule established by your manager, and be ready and available while on-call to immediately diagnose and resolve incidents.

      • Participate in the diagnosis and resolution of escalated critical emergency incidents.

      QUALIFICATIONS:

      • Bachelor’s degree or equivalent work experience

      • Linux / Unix system administration skills, 5-10 years operations experience

      • Strong time and project management skills and attention to detail

      • Solid experience in the administration and performance tuning of application stacks

      • Experience with multiple cloud hosting providers, and extensive experience with AWS

      • Experience with virtualization and containerization (i.e. docker)

      • Experience with RabbitMQ, ElasticSearch and Redis

      • Experience with monitoring and metrics systems (i.e. nagios, grafana)

      • Experience with configuration management systems (i.e. Ansible, Chef)

      • Solid scripting skills (i.e. shell scripts, Ruby, Python, Go)

      • Authorized to work in the United States and pass standard background checks for compliance standards

    • 4 days ago

      Next Matter is building a software solution that redefines how people build and operate their businesses. We will shape the future of work for people across industries and are growing into a company with engineering at its core. Join our experienced, tech-driven team in our journey to the official launch later this year, and subsequent growth to international markets!

      In this role you will:

      • Help to prepare our product for full public launch later this year, and to develop features and APIs and integrate our backend, frontend and mobile apps with third party services.

      • Work with your design, frontend and backend engineering colleagues to shape the product roadmap for the next 3-5 years.

      • Develop your frontend engineering and systems integrations skills.

      You will be a good fit for this role if you: 

      • Have extensive experience in developing user interfaces with JS and React. Experience in mobile development is a plus.

      • Have experience constructing a user interface from the usability perspective, including discovering and solving common user problems through careful analysis and design.

      • Care about visual aspects of frontend development, such as design systems, animations and aesthetic patterns.

      • Enjoy writing clean, maintainable and testable code.

      • Are interested in learning how the complete project lifecycle (from design to production) is handled.

      • Take full ownership for all aspects of your work.

      • Enjoy working with people from a wide range of technical skills and backgrounds.

      • Like to bring new ideas to the table that will shape our product, technology and business.

      Benefits: 

      • The chance to join a fast-growing, well-funded, early stage startup, with an experienced, tech-driven founding team and a validated product / business model.

      • Get to contribute to shaping the future of our company and product, and see the impact of your work.

      • The opportunity to work remotely. We are retooling towards a remote-ready setup. We also have an office in Berlin Mitte.

      • Support for your personal and professional development including active coaching.

      • A competitive salary and equity options.

      • Pick from several packages of equipment. We'll set you up with either Apple or Windows laptop + monitor, plus any software you need.

      What it’s like working with us: 

      We are a cross-functional team that values transparency, ensuring that every team member has access to the information they need to make the right decisions. As a team, we are always challenging ourselves to grow, learn and improve. We invest in employee development, and are committed to helping each other get better at what we do. We aim to build a team of people who treat each other exceptionally well, work hard but always have fun doing it.

      Open-source is vital to Next Matter. We rely on many projects from the community to run our business and we encourage our team to give back.

      Next Matter is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and strive to develop an inclusive culture where everyone can contribute. 

      How to apply:

      Please make sure to include the following:

      • A short text describing who you are and what you are looking for. We would like to read about your past projects and what motivates you.

      • Feel free to include links to any online profiles that you use (Github, Twitter, etc).

      • Your work experience in the form of a resume, or a LinkedIn profile.

    • Central Copenhagen, Denmark, or remote with some travel to Copenhagen

      Hafnium Labs, a startup working to create a brighter future by making chemical R&D faster and smarter, just created a seat at the table for a remarkable lead developer.

      A bit about us

      3 minute intro from our pitch at Web Summit 2018: https://youtu.be/B75nez6gvvU?t=28220

      Advances in chemistry change the world: From the drugs that save our lives, to the crops and energy solutions that will save our tomorrow. The world spends $350 billion annually on chemical R&D and new process plants to create a brighter future.

      But progress is limited by slow and expensive trial-and-error experimentation and legacy enterprise software, incapable of incorporating state-of-the-art research and compute power.

      We want to change that. Using technologies such as quantum chemistry and probabilistic machine learning, we have developed a set of breakthrough digital tools that help energy, chemicals and pharma companies develop greener products and more sustainable processes.

      To succeed, we are a team of exceptional scientists with strong software development skills and industry experts that know our customers’ needs. But building the world’s most powerful platform for predicting chemistry is only half the equation.

      Intuitive interfaces, robust products, and best practice test and release cycles are equally important. To create tools that our customers will love. And create a brighter future.

      That’s why we want to offer you the chance to join us in creating something truly groundbreaking

      You will join our leadership team, owning the development of our tools from an interface and software engineering perspective, playing a key role in bringing our game-changing technology to market.

      Your charter has a number of components:

      • Own our interface design

      • Sign off on fully-featured products for shipping to multi-billion corporate customers, together with our CTO

      • Understand best practices for security and data protection and make necessary adjustments to accommodate the needs of our customers

      • Help shape and future-proof our tech stack, especially our front-end technologies

      • Lead by example to implement a culture of best practice QA and testing

      • Take active role in making high-level technical and architectural design decisions

      • Work closely with the team to implement new features and designs

      • Ensure integrity and organization of our code and database

      We do not have a checklist of requirements that you need to fulfill. But you are expected to have a strong track record in software engineering and DevOps. Our tech stack includes databases (SQL), scripting and software development (C++, C#, Python, Julia), cloud computing (customer-relevant platforms / Big 4), as well as front-end (Typescript, React.js, Electron, Jupyter Notebooks for prototyping).

      What we do require, is that you are passionately curious, learn fast, proactively take ownership, and that you love people and can see yourself as a leader. Whether you have previously led a development or desire the opportunity to take that step, we’d love to hear from you.

      We expect you to be passionate about implementing a culture of high-quality and adaptable software and systems development using code reviews and testing.

      This includes having a deep understanding of how to navigate the immediate benefit of a feature and the technical debt incurred by its implementation. We care deeply about our customers: Balancing how we serve them fast while maintaining the integrity and agility of our software is key to the success of our company and a responsibility you should feel comfortable with.

      We have no expectations on scientific knowledge – but we do expect you to be passionate about learning more. You will work with our scientists and learn how we apply cutting-edge science and technologies to digitalize process and product design in pharma, energy and chemicals.

      We offer a dynamic and flexible work environment and competitive salary.

      Our immediate plan is to hire one additional dedicated software developer to help deliver on the charter above. We would expect you to contribute to defining the profile of that position.

      Who you will be teaming up with

      Hafnium Labs was founded in 2016 but our passion for developing digital tools to advance chemical research goes back 15 years, where our two co-founders started their chemical engineering studies together. Since then, Bjørn combined his software developer background with award-winning academic performance, to develop the technology we are now bringing to market. Jon spent 6 years with BCG helping corporates reach their top strategic goals – most recently as a manager in their AI-division.

      You will be working in an international 10-person team of mostly PhDs in chemistry and physics on a mission to bring cutting-edge digital tools to industrial use. We are located in Copenhagen (Latin: Hafnia), from where the element Hafnium has its name.

      Our DNA is passionately curious. We welcome all people and backgrounds, as long as they are driven by always wanting to learn more, build new solutions and improve what exists. This allows us to help our customers solve some of the hardest problems in the world – and create a brighter future.

      Let’s talk!

      Contact us at [email protected] if this invitation has caught your attention and you want to learn more. You are welcome to include your resume and short cover letter explaining why you feel you would be a strong fit, but we are also happy to start the conversation without this.

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  • Customer Support (36)

    • About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 40 high-performing, happy people dedicated to building a product our customers love.

      We are seeking a Customer Support Team Manager that will be instrumental in leading our current support team of 6 people. 

      About You

      You're an experienced manager of customer support teams with a well-developed management philosophy and experience as a successful team leader that can demonstrate both company and employee growth.

      You have over two years of experience in B2B SaaS/startup customer support. You have a proven track record leading the support team of a SaaS business in a similar industry with a strong technical background.

      In your role as Support Manager you’ll be responsible coach and lead the day-to-day operations of the team. Due to the small size of this team, you will also be expected to interact with customers directly and answer our hardest inquiries. 

      You reside in Western Europe and are willing to accommodate the management of team members who range in time zone from Pacific Time to CET. This position requires periodic travel to customer offices and Close company offsites.

      You should have...

      • 2+ years of experience on a customer support team of a B2B SaaS product

      • 1+ years as a manager with remote direct-reports

      • Extensive administrative and agent level experience with Helpscout

      • Ability to read through scripts / have a basic understanding of programming concepts in Python / Ruby / Java 

      • A proven track record of delivering exceptional service to both non-technical business users and deeply technical engineers

      You enjoy ...

      • Interacting with customers over the phone and email

      • Creating well-written and visually pleasing educational content recruiting and managing a small team of customer support executives around the world

      • Debugging complex problems in email, phone, and billing systems

      • Being liaison between product and support -- communicating customer and support team challenges to the product team.

      Bonus points if…you have experience on a sales team or working in a sales-oriented culture

      Why work with us...?

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon Retreat Video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Paid parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • About us
      TeamSnap is an award-winning communication and management service for recreational and competitive sports teams, tournaments and organizations. With over 20 million enthusiastic customers in 195 countries, TeamSnap is indispensable for teams, clubs and leagues worldwide.
      We value trust, communication and fun more than big company policies and rules, and we thrive on empowering our people instead of controlling them.

      We are looking for fun people with big ideas and tiny egos who do great work. We hire awesome people, give them the tools to achieve great things and provide strong two-way communication so everyone can grow in their roles and find passion in their work. We strive for long-term, committed employees who feel strong ownership of the company, culture, and product.

      TeamSnap is looking for an experienced customer success leader and strategic thinker with a  passion for creating customer delight. This person’s focus will be leading a new customer success program and team designed to engage, retain and grow our valued customers from day one of the TeamSnap experience. You will partner closely with leadership across sales, product, marketing, finance, and analytics to accelerate and scale the Sports Organization line of business. 
      If you are someone who is able to move fast while using strong judgment and keeping focused on a customer success strategy that will evolve the line of business and the Sports Organization’s position in the industry, then you’re exactly who we’re looking for!


      What you'll be doing:

      • Partner with the Sports Organization General Manager to develop a customer success strategy and performance targets to meet the line of business’s ambitious goals, with specific  focus on retention, lifetime value, product adoption, and customer happiness.
      • Own and manage the entire customer lifecycle and operational processes which includes onboarding, training, business reviews, contact strategies, customer support, advisory councils, and an executive sponsor program.
      • Represent the voice of our customers to inform and align cross-functional priorities, customer segmentation, product roadmap, and strategy planning.
      • Recruit, manage, and grow a team of customer success managers, product specialists and support specialists organized around customer segmentation.
      • Gather, analyze and use data from every customer interaction to proactively create value for both our customers and TeamSnap.
      • Establish TeamSnap as the industry leader for providing the best, differentiated customer experience on the market. Define team operational metrics and performance-based incentive programs.

      Things that are important:

      • BA/BS degree required; MBA preferred.
      • 7+ years of experience in SaaS and/or payment companies leading customer-facing organizations. 
      • Proven expertise in building and growing a customer success team.
      • Experience developing recurring revenue business models, measuring value drivers, and analyzing data for decision making. Strong cross-functional skills, matrix stakeholder skills and the ability to influence across all levels of the organization.
      • Deep empathy for customers AND passion for revenue and growth.
      • Experience creating and managing incentive-based compensation plans.
      • Enthusiastic and creative leader with the ability to inspire and coach others.
      • Excellent communication and presentation skills.
      • Comfort with the pace and ambiguity that comes with working in a fast-paced environment across multiple time zones and remote teams.
      • Experience with youth sports strongly desired.

      Why TeamSnap?

      • Work on a product that people use and love
      • While we’re still relatively small, we’re not a fly-by-night startup; we’re the leader in a massive market
      • We have a proven revenue model, an experienced executive team, solid funding, and a strong strategic plan
      • We have fantastic benefits, and you’ll have a stake in the company
      • If you’re looking for an opportunity to show off the very best of your skills, in an environment of trust, respect and flexibility, this might very well be the best job you’ll ever have. We’re passionate about helping our customers spend less time organizing and more time playing.

      Benefits and Perks:

      • Competitive salary
      • Equity Medical/dental/vision for you and your family
      • Education reimbursement up to $1,500/yr
      • Wellness stipend of $50/mo
      • 401K
      • Free TeamSnap service for your family and friends
      • Free TeamSnap swag
      • Flexible PTO and vacation policy
      • We offer competitive salary and benefits, lots of opportunity to develop professionally, and the ability to demonstrate what you can achieve.TeamSnap is still small enough that your actions will help drive our success.
      Diversity and Inclusion
      TeamSnap is a company built around trust, kindness and collaboration, where diverse backgrounds, experiences and viewpoints are celebrated and valued. This is a place where everybody belongs.
    • Yesterday

      Job Purpose

      The Customer Success Manager is a highly visible role, responsible for implementations and the ongoing management of enterprise customer accounts. The CSM will ensure that customers experience the full value and potential of their relationship with healthfinch.

      Duties and Responsibilities

      • Support sales staff during the sales cycle by offering clinical and workflow expertise in virtual or  in-person meetings

      • Own customer onboarding, ongoing support, optimization and expansions

      • Partner with sales team on account management and upsells of assigned customers

      • Configure healthfinch systems to customer specifications and advise on best practices

      • Drives long-term partnerships with clients based on trust and respect that promote retention and loyalty

      • Develop a deep understanding the healthcare ecosystem, our clients’ initiatives, and our products

      • Manage and meet project deadlines by collaborating and communicating with clients and our internal staff

      • Understand each customers unique needs to guide them in extracting the full value of healthfinch products and expertise

      • Proactively assist and advise customers in improving their processes

      • Build positive image of the company with each customer contact

      • Leverage reports to lead data driven conversations with customers and internal stakeholders

      • Be the voice of the customer in internal meetings and projects

      • Ability to manage without direct authority

      • Travel to client sites as needed and be able to be on our call/support roster during non-business hours

      Qualifications

      • 2+ years experience in healthcare industry including health system structure, regulatory and industry changes, and EMR

      • 2+ years experience in project management ideally in the healthcare industry

      • Quick learner of new technologies, tools, and products

      • Working knowledge of electronic medical record systems

      • High emotional intelligence

      • Ability to empathize with each customers needs

      • Proactive and persuasive in nature

      • Outgoing with the ability to easily connect and communicate with different personalities and communication styles, and ability to display confidence while speaking with C-suite executives and  fostering engagement with staff

      • Organized and able to prioritize multiple projects and customers

      • Clinical experience is a plus (If you are an RN or MA who is interested in the business side of healthcare, great)

      • Strong written skills as well as confident presentation and verbal communication style

      • Must be located in the United States. 

      • Travel: Up to 50

      We welcome people of different levels of experience and backgrounds. We know that people can come by the skills and talents we’re looking for in many different ways, so if you’re interested, let’s talk! We’d like to hear your story. healthfinch is also committed to creating spectacular culture, along with phenomenal benefits. All full time employees are entitled to paid maternity/paternity leave, unlimited vacation and the ability to work anywhere in the United States.

    • Rainforest QA is an on-demand QA solution. It’s our mission to enable development teams to deliver bug-free software while moving at the speed of continuous delivery. Headquartered in the heart of San Francisco’s financial district, we are a remote first company allowing us to bring together the best and most diverse talent. Our commitment to the distributed team model and to our company values has earned us multiple culture and workplace awards and helped us build a diverse team of individuals working toward the same goal: change the way QA is done.

      Customer Success Manager
      As a CSM at Rainforest QA you'll play an integral role in our success by growing accounts and building long-term relationships that result in thriving businesses and happy teams! You'll help steer customers towards seamless implementation, usage, and adoption of Rainforest. Read more about the role and requirements below.

      What you’ll do

      • Own a book of accounts and drive annual renewal and upsell opportunities
      • Act as the trusted advisor to product and development teams looking to ensure quality software delivery to their customers
      • Build value-based relationships with customers ensuring alignment on key goals, from executive sponsor to individual contributor
      • Provide coaching and training to improve adoption and usage of Rainforest within the customer organization
      • Identify successful customers and turn them into advocates and promoters as measured by referrals, NPS scores, and participation in case studies, webinars and blogs
      • Bring insightful product feedback and recommendations from customers back to the Product Team

      What we’re looking for

      • 3+ years as a Customer Success Manager within a fast-growing SaaS technology company or 3+ years consulting experience or a direct client facing project management role
      • Desire to work with a customer facing role and interact with customers at multiple levels
      • Experience working with Product, Development, Engineering, or QA organizations
      • Ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions
      • Track record of deploying a consultative and solution-oriented approach for customers
      • Strong listening skills; someone who really hears what the customer needs even if it means having to dig a level (or a few) deeper
      • Experience working closely with C-level executives within customer organizations

      How we'll reward you

      • Competitive compensation and stock options
      • 100% Medical, dental, and vision insurance covered (75% for dependents)
      • Voluntary 401k program
      • Weekly lunch stipend
      • Subsidized commuter benefits
      • Unlimited Vacation
      • 3x/year company offsites to bond with the entire company and explore exciting destinations around the world
      OUR COMMITMENT TO DIVERSITY AND INCLUSION
      At Rainforest QA we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.
    • 5 days ago

      Octane AI is an ecommerce chatbot platform for marketing, retargeting, and automated customer care via messaging channels like Facebook Messenger. We are using AI and messaging to improve the shopping experience for merchants and their customers. We are pioneering the future of ecommerce through conversational commerce.

      We are backed by a great group of investors led by General Catalyst Partners, and our team works remotely from all across the world.

      Your goal is to help Octane AI customers. This role reports into our VP of Product, although you will work with sales and marketing as well. You will work closely with our product team to provide quality support and feedback management to our growing community of customers. You will help answer questions from our customers about Octane AI, advise them on how to best use our product, collect and report on product feedback, improve our help documentation and think about ways to scale what you are doing.

      Responsibilities

      • Support our customers. You will help our customers and community of merchants, from small businesses to our big celebrity users. You will help identify their problems and find solutions, all while maintaining a high level of empathy, personality, and professionalism. We want our customers to love you!

      • Answers customer questions via Intercom. We pride ourselves on our customer support. A lot of our merchants specifically mention our support as a reason they like working with us. You will make our customers feel respected and heard.

      • Write and edit help articles to scale what you are doing. Our help guides and documentation help our customers learn how to use the product better. You will work with the product team to make sure these are always up to date and eventually own all our help documentation. Your written english needs to be excellent so you can write these as well as help us copyedit our current documentation. You should be willing to make video screencasts to improve this documentation.

      • Support our VP of Product and our product team. You will be speaking with our customers, learning about their pain points, and bringing those pain points back to our product team.

      • Set up our top clients for success. You will help our top customers with strategy suggestions as they get in touch with us. This means you'll want to understand not just how a feature should work but how a merchant can best use a feature to increase their revenue

      • Work quickly and efficiently in a fast-paced startup environment. Be flexible enough to take on any task.

      About You

      • You are patient and like working with people. This role is primarily about working with and helping people, that should be something that excites you. Prior experience in customer support is a plus but not required.

      • You are comfortable with technology and know how to spot an error in the javascript console to include in a bug ticket. You should be comfortable troubleshooting technology, software, computer, and/or Internet-related issues. You do not need to know how to code and are not expected to solve tech issues, only to report them clearly.

      • You have great communication skills. You must be able to communicate with our customers and show them empathy and understanding. You need to be knowledgeable and likable anytime you communicate with our customers, whether it’s through email, chat, or phone. You should be able to explain the complexities of bots in an approachable way.

      • You're a problem solver. You love it when you uncover new problems and you especially love finding out solutions.

      • You are organized and detail-oriented. You log everything and you never forget to send a follow-up email. You are organized, even in chaos.

      • You play well with others. You are adept at collaborating with marketing, product, and sales teams.

      • You are a self-starter with a knack for always finding something to accomplish. You're excited about startups and the challenges and thrills that come with working at one.

      • You are willing to work Pacific daytime hours. We are an all-remote team so you can work for anywhere. For this role we are looking for coverage during west coast US day time hours. (I.e. something like 9am to 5:30pm PT) because that's where we need more coverage helping customers.

      Benefits

      • The ability to work from anywhere in the world. Our team works from San Francisco, New York, Los Angeles, Portland, Barcelona, and more. For this role, we do want someone who can work west coast hours. You don't need to be in that time zone, but you need to be willing to work those hours.

      • Excellent health benefits (if US-based): health, dental and vision insurance, 401k matching.

      • Flexible vacation policy, paid holidays, parental leave and sick leave.

      • Stock options.

      • Fitness and home office credits. We want your workspace to be your happy place. :)

      • Growth and leadership opportunities. We invest in the tools and training that will help your long-term career.

      • An amazing team of wonderfully driven and talented people.

      About Octane AI

      Octane AI is the bot platform for ecommerce. Octane AI's Facebook Messenger marketing automation software helps Shopify and ecommerce brands send abandoned cart messages, create custom flows, and increase their sales and revenue.

      Thousands of merchants and businesses trust Octane AI for their Messenger bots, including GoPro, Pure Cycles, Cover FX, Universal Music Group, Warner Music Group, Maroon 5, and more.

    • Sketch (San Francisco Bay Area)
      6 days ago
      Do you want to be part of a team that helps >1 million designers create amazing products everyday? We're looking for a full-time Customer Success Manager to join us at Sketch.

      In this position, you will serve as one of our first customer-facing, non-Support-specific roles. As such, we need someone who is proactive and excited to be the “face of Sketch” to customers. Your role will involve enabling customers, collecting feedback and evangelising the Sketch Platform. The goal is not to sell but rather to build relationships, drive enduring adoption and help customers succeed.

      We are committed to empowering designers to create their best work, and we are passionate in our belief that Sketch is a powerful way to do this. With your help, more customers will succeed more quickly and build their best products on our design platform.
      Our team works remotely and communicates mostly using text, so you will need to have excellent communication skills and written English. You will also need to be highly self-motivated.

      While this is a remote position, US San Francisco Bay Area home location is preferred and travel should be expected for certain in-person customer meetings.

      In this role, you will be an ambassador of design excellence using Sketch. You will:

      • Proactively reach out to key customers to help their design teams create their best work and design better through collaboration, by driving successful adoption of Sketch
      • For companies moving to Sketch Cloud and Sketch for Teams, help enable a smooth adoption experience — point to existing enablement resources, arrange support calls or executive briefings as needed, and be a generally-available helping hand
      • Deliver actionable and candid feedback from customers to our design and development teams so as to best facilitate ideas and drive innovation for future product enhancement and development
      • Reinforce communications relating to new features, specifically by demonstrating-on-demand if requested / when useful
      • Efficiently manage a high volume of outbound communications
      • Accurately enter, update, and maintain daily activity information in our company shared workspace
      • Monitor license and subscription entitlements in key accounts, and proactively drive successful renewals and expansions.

      Requirements

      • You must be passionate about great design
      • You must be a passionate advocate for and an experienced user of Sketch
      • Ability to work remotely as part of a close-knit team
      • Stellar written and verbal communication skills.
      • A deep sense of empathy, and a commitment to integrity
      • Experience working directly with customers, in a support or account management role, is strongly preferred.
      • Previous startup experience
      • A self-starter who can diagnose inefficiencies and optimize processes to maximize results.

      Even if you're not able to tick all of these boxes, we would still love to hear from you.
    • Description

      Canonical and Ubuntu are at the forefront of cloud and IoT computing, helping customers master the challenge of operations on hybrid cloud, bare metal, and container-based systems. Most of our team's solutions are based on OpenStack, Kubernetes, and Ubuntu; therefore the ideal candidate has interest or experience with one or more of these. If you have experience or are willing to learn about LXD, Snaps, MAAS, Juju and Ubuntu, this team is the best starting point.

      A Dedicated Support Engineer must be a self-motivating and self-managing person who can learn complex technologies quickly. You will be embedded within the customer team and be accountable for providing an outstanding technical support experience to our customer.

      Each day you will have to make judgment calls regarding your ticket queue, prioritising it to maximise your effectiveness while setting aside time to learn about our new products and technologies.

      If working with some of the smartest people in the industry sounds appealing, and if you like to dig into the code, Canonical might be the place you are looking for! 

      Job Role:

      • You are the front lines of architecture, development, coding, operations, cloud health and the customer’s experience with Canonical Support
      • TCP/IP networking, libvirt/KVM virtualization and core Linux operating system skills are a must-have in the course of discussing detailed architecture, guiding customers to successful infrastructure operations. 
      • Direct/Concise line of communication with customer stakeholders and teams inside of Canonical
      • Technically assist with change requests
      • Delivery management (SOW, change requests, software engineering/building features from scratch)
      • You will also participate in various training sessions, team gatherings and company events

      Requirements:

      • BA/BS degree in Computer Science or a related technical field
      • Development experience
      • Demonstrable experience in at least one of the following programming languages - C, Python or Go and contribution to open source projects in the cloud or devices area
      • Excellent communication skills and presentability
      • High motivation, ability to multi-task and follow-up reliably on commitments
      • Interest in customer-facing engagement, including demonstrating and understanding customer environment and needs
      • Ability to travel globally for periods up to two weeks; overall 20% travel time
    See 29 more Customer Support jobs
  • Design (50)

    • Kraken (North America, South America & EMEA)
      Today

      About Kraken

      Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

      About the Role

      This is a fully remote role, we will consider applicants based in North America, South America and EMEA.

      Kraken is expanding our Product Design team for Cryptowatch.  The company is comprised of experienced and motivated veterans of the technology, design, and finance industries.  We are building sophisticated crypto-trading products while having fun along the way.  Come help us continue to define and lead this exciting industry.

      We are looking for a creative and motivated self-starter with attention to detail and an eye for beautiful, clean user interfaces.  A UI designer who can produce end-to-end intuitive interfaces that connect the design workflow with product goals. From from mapping user journeys into flow diagrams, creating wireframes to high fidelity mockups, and providing clear direction for development teams implementing designs into front-end code.  

      You consider the user experience first and support design decisions with best practices and data from usability tests or site metrics. You'll be a key member of the design team, collaborating closely with the very best engineers, designers, business leadership, partners and customers in the industry. You will take a leading role defining key Cryptowatch features while applying best practices throughout the product.

      Amazing perks, remote teams, stock incentives, flexible hours and open PTO policy make Kraken a great place to work on Cryptowatch.

      Responsibilities

      • Collaborate with designers, product managers, engineers and stakeholders to deliver end-to-end product experiences

      • Apply business objectives into concepts creating flows, wireframes, and mockups of intuitive user experiences

      • Distill and visualize complex data sets and attributes into summarizing views

      • Incorporate pattern-based solutions across web-based platforms, from wide-screen to mobile

      • Define, create, and improve the tools and processes that accelerate workflows for other designers and developers

      • Translate mockups into reusable components within a Figma design system

      • Prototype and iterate designs to connect and optimize user flows

      • Demonstrate proficiency communicating throughout the design process from formulating high-level strategy to executing pixel-perfect mockups

      Requirements

      • At least 4 years of product design experience

      • Strong portfolio of latest relevant work

      • Solid understanding of user-centered design and UX principles

      • Expert-level creation of user interface across devices

      • Experience with component-based design tools such as Sketch or Figma

      • Creative idea generator with a problem solving mindset

      • Ability to receive constructive criticism to ultimately improve the end result

      • Willing to take initiative and ownership of tasks and deliverables

      • Understanding of Bitcoin and the cryptocurrency movement

      • Proficiency designing for finance, charting, trading, or data dense applications

      • Desire to make the best trading platform in the world

      We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

      Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

    • About Z1

      We are an international digital studio that transforms ideas into incredible products. We are part of Tiny, a Canadian investment fund behind industry giants such as Dribbble or Metalab. We work with North American startups helping them create and launch disruptive products to the market.

      Z1 is not a design agency with several engineers, nor a development consultant with a handful of designers. We are a team of more than 40 designers, engineers and communication professionals that approach each project holistically.

      We always work as a team, both remotely (we have colleagues in New York, San Francisco, Vancouver, etc.) and in person at our main headquarters located in the center of Seville, a 700m2 space where you will feel at home.

      We would like to incorporate into our team people who bring their full potential and work comfortably in dynamic environments so that they can collaborate in a diverse range of projects

      What are we looking for

      A Product Designer able to craft the correct design and UI/UX decisions in an agile way.

      What you will do

      Your day to day would involve some tasks like these:

      • Translate client's needs or requests into design solutions by researching, wireframing, sketching and prototyping for desktop and mobile applications.

      • Design unique, useful, high-quality layouts, incorporating user requirements, both in terms of functions and aesthetics. 

      • Create the correct design and UI/UX decisions in an agile and independent way, without constant supervision.

      • Collaborate in defining, updating and using the UI Component guidelines, including design systems when appropriate.

      Requirements

      Besides sharing your portfolio with us, you'll need:

      • Master tools like Sketch, Adobe Suite, Zeplin and InVision.

      • Control Jira.

      • Feel comfortable working in English 

      • Good communication skills and ability to work on multidisciplinary teams.

      • Agility to be ready to deliver on time, budget and expectations.

      Desirables

      It's a great plus if you also know about:

      • Motion Graphics

      • Webflow

      • Illustration

      • Branding

      • Front-end design

      Benefits

      Here you are some perks why you’d love joining our team:

      • Salary scale. We base salary on experience, achieving a homogeneous and revisable system of remuneration. It ranges between 18/22K for Junior profiles and 24/32K for Seniors.

      • Flexible working hours. We want you to feel fulfilled, both professionally and personally, and that you have quality time not only at work but also with your friends and family.

      • Training plan. We need to stay up to date on technology and design trends, and we are aware that the only way to achieve this is by dedicating time for research and study.

      • Good vibes only. We take our job very seriously, but working with us is fun, we promise! For us is vital that we build a healthy work environment together.

    • SpringboardVR is the fastest growing location based Virtual Reality management and content distribution platform outside of China, and we are looking for a user experience designer and researcher to join our team as the second person in our Design department!

      This position requires strong UX research and UX design skills that can be applied to web, mobile, and VR interfaces. You will need to leverage methodologies to study user behaviour on our platforms in order to create user-centred design solutions. You have strong attention to detail, time management and collaboration skills. You will work with designers, product managers and customers to deliver improvements and new ideas and you will be a strong advocate for the role of research in product development. This role will influence outcomes so you will need to present well-informed directions at the design stage.

      This is a full-time position and we are looking to hire someone who wants to join our team for long term growth in the VR industry. We are a small fully remote company with most of the team located in North America and Europe. We are open to someone in any time zone, with a preference to North America and South America.

      Details: This is a 40-hour a week contract position. We are unable to provide any U.S. Visa sponsorship. As part of our standard hiring practice, all new team members start with a three month probationary period.

      Responsibilities

      • Work closely with others on the product team on user stories, user flows, information architecture, UX copywriting and wireframing
      • Identify existing UX issues and develop UX recommendations
      • Understand competitive product offerings and customer needs and present analysis and resulting opportunities to product stakeholder and leadership
      • Conduct the collection and analysis of qualitative and quantitative data
      • Work closely with others on the product team to plan and organize user research, customer interviews and user tests
      • Work with the development and QA teams to ensure the experience is built as designed
      • Ensure that research data and design documentation are consistently gathered and archived

      Requirements

      • At least 2 years of professional experience working on digital products
      • A portfolio that demonstrates strong skills in UX research, design and process
      • Applied experience with UX research techniques, planning and running user tests, analyzing findings and articulating results
      • Applied experience with UX copywriting and designing information architecture, user flows, user journeys and wireframes for multiple platforms
      • Strong working knowledge of Sketch
      • Experience working with developers for implementation of designs
      • Strong communication skills
      • Experience with virtual, augmented or mixed reality a plus

      Benefits

      This is a full-time contractor position with the possibility of becoming a salaried employee in the future for U.S. citizens.

      • Salary between $30 and $50 per hour
      • Working 40 hours a week with no overtime, we value work/life balance!
      • Paid every 2 weeks
      • Initially a 3 month trial period contract
      • Fully remote team
    • 4 days ago

      As a Senior Product Designer, you will design successful, meaningful products that help thousands of developers deliver better applications to their users, faster.

      Design Team

      We’re a multi-disciplinary team that drives a consistent voice and experience through our entire customer and partner network. We consist of product designers, visual designers and user researchers who work hand in hand with marketing, product management and engineering to create CircleCI’s industry leading product.  Fundamentally, we prioritize work that is high impact, measurable, and achievable. You will be an integral part of CircleCI’s success as you accelerate your career with a fast-paced team that is passionate and committed.

      Responsibilities

      • Collaborate cross-functionally with our product and engineering teams leading strategic design efforts
      • Plan and conduct user research studies to understand and validate product concepts throughout the design process to inform and validate design decisions and focus on constant improvement 
      • Use data analytics, user testing and research to inform and validate design decisions and focus on constant improvement 
      • Distill complex tasks and workflows into intuitive, simple experiences
      • Develop high-fidelity interactive mockups and assets for your projects
      • Help guide, improve, and implement our design process
      • Work with engineering on UI frameworks and pattern libraries
      • Develop and maintain relationships with stakeholders

      Requirements

      • 5+ years of design experience (previous SaaS, enterprise or Developer tool work a huge plus.)
      • A system thinker who has the vision to design the big picture, and the tactical ability to break it down so that engineering can succeed in building it incrementally
      • Ability to think through complex user problems, propose solutions, mock them up in detail, and work with engineers to build them
      • Ability to move seamlessly between defining strategy and delivering hands-on work
      • Communicate design effectively, regardless of the audience
      • Ability to collaborate with a team across multiple time zones
      • You look for opportunities to solve problems for people in unusual and innovative ways and enjoy working with engineers to ship small, quick experiments to validate your ideas and opinions
      • Experience designing for mobile and web 
      • Experience doing user research and running usability tests
      • A portfolio of work that shows complex and creative UX solutions, great visual design and a solid grasp of information architecture.
      • Knowledge of HTML, CSS, and JS (advanced knowledge a big plus) with a desire/willingness to code.
      • Familiarity designing and building design systems
      • Experience with Lean UX methodologies

      If you’re interested in joining the team at CircleCI, please send a resumé and cover letter describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (Behance, Dribble, Twitter, etc.) we would love to hear about it.

      We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

      About CircleCI

      CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

      Founded in 2011 and headquartered in San Francisco with a global remote workforce, CircleCI is venture-backed by Scale Venture Partners, Threshold Ventures (formerly DFJ), Baseline Ventures, Top Tier Capital, Industry Ventures, Heavybit, Harrison Metal Capital, Owl Rock Capital Partners, and NextEquity Partners.

      CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

    • Testlio (US or Europe)
      5 days ago

      About the job

      Testlio is seeking for a Visual Designer reporting directly to the COO to help us build a trusting and exciting brand identity that is unique. The ideal candidate will have a proven track record of designing effective and engaging digital experiences that are informed by research and consumer insights. You will work closely with sales, marketing, HR, and product teams to conceptualize and execute on designs to solve problems for our clients and products.


      This person is a talented designer who consistently delivers visuals and interactions of highest quality on timelines that would be unrealistic for many others. You take pride in your creative vision, execution and communication skills. You are a strong individual contributor, but also a team player. You enjoy taking ownership of full design organization. You get a rush from seeing your designs live in the real world.

      Key responsibilities

      • Strategize; design concepts across media, including websites, display, mobile, and email marketing, brand guidelines, etc.
      • Ensure our sales; marketing materials, and product design communicates clearly, is on brand, and delights users.
      • Understand Visual Design as a discipline and a practice.
      • Explain and discuss design decisions eloquently, and give design feedback.
      • Contribute to the definition and creation of flexible, coherent design systems and component libraries.
      • Autonomously take full ownership of your work, and take responsibility for every last detail, every step of the way.
      • Lead design projects by partnering with technology, product management and marketing to ensure it meets creative and strategic objectives across the entire product lifecycle and multiple product launches.
      • Design (and begin to direct others to design) mood boards, comps (with and without wireframes), concept sketches, presentation decks, style guides, and storyboards.
      • Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes.
      • Consistently create and elevate brilliant design thinking at Testlio and beyond. Inspire designers, creating world-class work.

      What do we expect from you?

      • Advanced command of standard design applications (i.e. Photoshop, Illustrator, InDesign, Keynote, Sketch, InVision); experience with video editing, motion graphics, and prototyping software is a plus; we’ll be extra impressed if you’ve done infographics before.
      • Digital design portfolio with examples that demonstrates conceptual problem solving and the ability to define the look and feel for integrated experiences.
      • Commitment to artistic excellence, beauty, usability and impact...coupled with a profound curiosity about world-class design
      • Visual storytelling with a unique “handwriting” with ability to put ideas into captivating illustrations.
      • Ability to utilize feedback/direction to generate multiple design explorations and iterate those designs; constantly looking to hone your design instinct through user feedback.
      • Knowledge of best practices in typography, color theory and iconography.
      • Hungriness for challenges, knowledge and keeping up with digital design trends.
      • Great communication and team player skills to work with different teams to make product and marketing visions come to life.
      • Bias toward action and execution. You get nervous if you’re not sketching concepts, tweaking flows or polishing the designs that represent the big-thinking work.

      What we have to offer

      • You will have the chance to help some of the biggest and most exciting companies in the world confidently ship consumer apps that today already reach more than 1 billion people.
      • Opportunity to experience an unmatched company culture, collaborating with a motivated, transparent and talented global, distributed team.
      • Opportunity to learn constantly in a truly diverse and fast-paced environment.
      • Competitive salary, compensation plans and stock options.
      • Comprehensive coverage for medical, dental, and vision insurance.
      • Employee wellness and development perks.
      • Not to mention, you will be a part of an amazing pride of lions - check out our latest Lionfest video and be updated with what’s going on.
    • Headquartered in Switzerland with additional offices in Toronto and London, SwissBorg aims to fundamentally change the way individuals manage their wealth. As a product obsessed team, we believe that advanced technology combined with an intuitive user experience will empower people to invest with more freedom, confidence, and belief. 

      In 2018, we successfully raised funds from over 23,800 global participants who share our vision of a wealth management industry with more community-centric values. We are now working towards the next phase of disruption. In Q1 of 2020, individuals across the globe will have the opportunity to purchase digital assets such as Bitcoin at the best prices, and become members of our ecosystem to unlock first of its kind investment features.  

      Due to the growth of our business, SwissBorg is offering an opportunity for a Marketing Designer to join our team in Lausanne, or remotely. The successful candidate should be a visual graphic designer and he/she will work closely with the Growth team, and under the guidance of an experienced Product Lead and Head of Design.

      What you'll be doing

      • Manage & Prioritize the backlog created by the Campaign Managers
      • Deliver on time 
      • Design:
      - Preparing landing pages wireframe for the Landing Page Team
      - Marketing and retention Emails
      - Banner and animations for our display campaigns/social media posts
      - Reports, documents, and presentation decks
      - Video thumbnails

      What you'll need

      • A 3-year degree or diploma in communication design or similar
      • Excellent knowledge of a UI Design Tool (Sketch, Adobe XD, Figma)
      • Good knowledge of Adobe Photoshop
      • Experience in creating animated visuals;
      • Knowledge in Adobe After Effects or other animation software is a bonus
      • 2+ years of experience in digital design
      • Experience in Html and web software like Wordpress or Webflow would be a bonus 
      • Excellent oral and written communication skills in English
      • Strong attention to detail
      • Ability to work in a fast-paced and demanding environment
      • Highly motivated team player with good organizational skills
      • Creative and passionate about new technologies

      What we offer

      • Being part of the lifetime opportunity to launch a product at scale
      • Get in on the ground floor as a pioneer in the fast paced fintech/blockchain space
      • Salary and competitive bonus based on our meritocratic system
      • Continuous opportunities to learn, grow fast, and create alongside an experienced team of financial experts, engineers, scientists, designers, and marketing gurus
      • Excellent benefits (health insurance, free food...)
    • 1 week ago

      About Datadog:

      At Datadog, we’re on a mission to build the best monitoring platform in the world. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

      The team:

      The Product Design team works on embedded product teams, collaborating closely with PMs and engineers on major product area. Product Design is its own department, independent from engineering or product management. We’re full-stack designers, owning all aspects of our work from research, prototyping, polish, and engineering hand-off. We work closely together, collaborating with our DesignOps team to develop our design system and tooling. 

      The opportunity:

      We’re looking for a Senior Product Designer with a passion for building technical tools and scalable design systems. Our designers build the UI that developers around the world rely on: real-time dashboards, data visualizations, data-driven notebooks, core site functionality, and the design systems and tools that power it. Their work makes the data we collect easy for users to understand and act on.

      You’ll act as a leader within the product design team, collaborating with other designers to make their work and the whole team better. You’ll not only own the success or failure of your design work, you’ll help other designers communicate their ideas and the support for their design decisions across the company.

      You’ll join at an ideal time to make a big impact. We are expanding globally, designing and building multiple new products, and rolling out DesignOps to speed up and scale design. You’ll be involved in every step of the process—defining product, collaborating with PMs and engineering leads, and researching, prototyping and scaling design with new systems.

       You will:

      • Work with product managers, engineers, and data scientists to understand how our customers use Datadog and what they need to succeed
      • See your design work through from start to finish: turn insights from user research into ideas, sketch and prototype to bring them to life, and ship products and features that make Datadog better
      • Be the expert in your product area, mentoring designers on the team to do their best work
      • Communicate both your design work and the support for your design decisions across the company
      • Work closely with engineering teams to understand how your designs will be built

      Requirements:

      • You have 5+ years of experience in digital product design
      • Your portfolio includes a proven track record of shipping interaction design work in web applications
      • You are an excellent visual and written communicator, able to clearly communicate your design work and the support for your design decisions
      • You have experience with advanced prototyping tools (e.g. Principle, Framer, Sketch, Figma, InVision)
      • You understand systems thinking and component-based design patterns
      • You give and receive feedback well, supporting and improving the work of your colleagues as well as your own
      • You want to work in a rapidly changing, high-growth startup environment

       Bonus points:

      • You understand cloud infrastructure and have experience with platforms like AWS, GCP, or Azure
      • You have worked on technical products and data visualizations
      • You have built SaaS, enterprise software, or developer tools
      • You have experience with Figma and Framer
      • You can write HTML, CSS, and React/Javascript
    See 43 more Design jobs
  • Marketing / Sales (62)

    • Description

      Hunter is a small group of people helping hundreds of thousands of professionals to create new connections. We strive to build a simple but powerful service accessible to the greatest number. We are looking for a Marketing Manager to take the lead in marketing in our team.

      The Head of Marketing connects our product to the outside world. As Head of Marketing, you will create content to help people get great results by using Hunter, and oversee our main marketing channels.

      Hunter is a small and fast-growing company, so you'll likely get to work on many different projects. Here are some things you'll probably do:

      • Create high-quality content to help people do great outreach
      • Grow Hunter's presence on social networks and in online communities
      • Work with outside partners to promote Hunter
      • Manage retargeting ads on Facebook to drive engagement
      • Monitor Hunter's website SEO

      You can find more about us in addition to this job description:

      During the application process, we will be happy to answer all the questions you may have.


      Requirements

      • You are very familiar with the SaaS industry and marketing/sales communities
      • You have significant experience in content creation and SEO
      • You communicate with ease and have an impeccable written English
      • You are excited by Hunter's mission and want to help people succeed
      • You love working remotely while maintaining great relationships with your team members

      Benefits

      This job isn't for everyone. But if you're looking to work remotely, in a small business having an impact on hundreds of thousands of professionals, and with plenty of time aside from your work, then it should be perfect!

      The team gathers during company retreats two times per year, each time in a new location in Europe. During these one-week events, the team gets to know each other and prepare the projects for the following months.

      Being part of the Hunter team will also get you:

      • A competitive salary
      • 5 weeks of paid vacation per year
      • 2 company retreats in Europe every year
      • Fully-paid setup to get started (including a MacBook Pro, standing desk and ergonomic chair)
      • $5,000 vacation bonus per year for a far-away trip
      • An awesome team 🤗
    • Animalz is a content marketing agency that strives to create the best content on the web. We help companies—particularly B2B SaaS businesses—grow by making great content that their audience loves.

      Our focus is on written content that helps companies educate and inform their audiences (Executives, Managers, and other specialized professionals in their field) on strategies and tactics for being successful in their work. Product, design, marketing, sales, and engineering are the main topic areas we cover, mostly within the SaaS/tech field.

      This is a writing-focused role that also requires direct contact with customers. In addition to high-quality writing, successful candidates should be able to demonstrate strong skills and/or interest in managing customer accounts and content workflows.

      An ideal content manager at Animalz:

      • is deeply passionate about writing and approach all forms of content with a creatively curious mindset
      • writes clearly, concisely, and in an organized way
      • has a marketing sense of storytelling
      • understands the business side of writing
      • is well-organized, independently motivated and loves working directly with customers
      • has experience with content marketing for B2B/SaaS companies and/or startups
      • is fascinated by the role technology plays in our day-to-day lives and the ways it continues to shape our future

      Requirements:

      • You are able to articulate a basic B2B content strategy
      • You can clearly explain why a piece of content needs to be written
      • You know how to do on-page SEO for any piece you write
      • You have a strong writing ability
      • You've worked directly with customers and understand the basics for handling that relationship
      • You have a good basic understanding of how content marketing, SEO, email marketing, and social marketing function (on a theoretical level, at least) and how they can work together to get results.

      About Animalz

      We’re a remote team with a home base in NYC and team members scattered around the world. We have an eclectic team of marketers, scientists, journalists, operations folks, and more.

      We are an equal opportunity employer and value diversity in our company.

      About the Position:

      This is a full-time (40 hours per week) remote position. Although we applaud and encourage pursuing your passion projects, we want to make it clear that this is NOT a freelance/part-time position you can do in tandem with other major professional or academic endeavors.

      Benefits

      • Work from anywhere you like, as long as you have regular overlap with Eastern Time business hours and can schedule overlap with Pacific Time business hours when needed for customer calls.
      • Health insurance, covering 80% of the premium for health and 99% for vision and dental
      • 20 paid days off per year (including holidays)
      • Unlimited sick and personal days
      • Parental leave for both primary (up to 12 weeks) and secondary (up to 6 weeks) care providers
      • Monthly health and wellness stipend (for gym subscription or other physical activity)
      • Monthly team lunch stipend to enjoy lunch with a friend or coworker
      • Learning opportunities through internal workshops, talks, and attending conferences

      What's it like to work at Animalz?

      Join us for an hour-long webinar where we discuss careers, growth, and culture at Animalz. We'll make sure to leave time to answer all your questions.

      Grab a seat here: https://zoom.us/webinar/register/WN_9Hb4_yV9SyKDdBDhtRc9QQ

      We'd love to have you on a call!

    • We are the company behind WordPress.com, Jetpack, and WooCommerce and are looking for an excellent candidate to join Automattic’s Strategy and Corporate Development team. As an associate, you will play a wide-ranging role helping build Automattic and WordPress.com, including:

      • Apply rigorous financial and market analysis to evaluate potential acquisition targets and investments.
      • Work directly with key leaders across our company to help drive high-quality business and financial decisions.
      • Partner with internal teams to grow our business and help make Automattic more efficient. Sample projects include price optimization, product line profitability, competitor analyses, benchmarking, and initiative forecasting.
      • Conduct analyses and market research to identify, assess, and prioritize our internal and external investment opportunities.
      • Help negotiate terms, execute deals, integrate acquisitions, and lead their long-term success.

      The ideal candidate:

      • Has 3-5+ years of experience with a strong foundation developed in investment banking, private equity, venture capital, corporate development, or a similar analytical and financial environment. 
      • Has strong analytical skills and the ability to model complex business opportunities and assess trade-offs.
      • Is detail-oriented and meticulous, and able to build on that foundation to provide high-level insights and strategic advice.
      • Is proficient in data visualization and in communicating quantitative insights.
      • Is highly self-­motivated, and able to work with significant autonomy.

      A passion for open source technology and an understanding of CMS, SaaS, and hosting environments is preferred. If you have experience with WordPress, software development, coding, open source, or other relevant areas, don’t forget to mention it. Like all positions at Automattic, you’ll work remotely, and can be based wherever you live. A willingness to time shift at least twice per week and travel ~6 weeks a year is important. We’re a distributed team, so good communication skills are a must.

      Diversity & Inclusion at Automattic

      We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

      How to apply

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      Want to increase your chances of standing out? If so, please include answers to each of the following questions in your email application:

      • What public SaaS company do you rate as a strong buy right now, and why?
      • When setting prices for a consumer-facing product, how would you set up a test to assess the optimal price?
      • What accomplishment in your life are particularly proud, either personal or professional?

      Work With Us

      All Jobs Require

      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
    • Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antarctica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply or drop us a line, we’d love to talk to you!

      We are looking for a PPC Marketing Specialist to develop and execute a strategy to drive revenue growth through the use of pay-per-click advertising across search engines and social media channels.

      As Kinsta’s PPC Marketing Specialist, you will:

      • Coordinate with the Design Team on the creation of graphics for use in PPC campaigns, write accurate and concise copy for adverts.
      • Launch, monitor, and fine-tune various PPC campaigns in coordination with other teams.
      • Launch multilingual campaigns with local teams to target different regions.
      • Consider all available PPC platforms to include social media, search engines, and any other PPC platforms.
      • Suggest and develop new campaigns across multiple channels.
      • Research and test the effectiveness of platforms with different types of ad formats.
      • Deploy graphic and copy-based PPC campaigns across selected platforms.
      • Build and fine-tune audience lists.
      • Monitor and track campaign performance and budget to lower CPA and improve ROI.
      • Produce reports for management on campaign performance.

      Requirements

      • Proven experience as a PPC Specialist or Digital Marketing Specialist with a strong lead generation background.
      • Experience in data analysis and reporting.
      • Knowledge of SEO and A/B testing.
      • Familiarity with multiple platforms including social media, search engines, and other PPC platforms.
      • Working knowledge of analytics tools.
      • Strong analytical skills and ability to uncover insights from data.
      • Native fluency in written and spoken English.
      • Excellent communication skills.

      Bonus points:

      • BSc/BA in Marketing, Digital Media or a related field.
      • Previous experience with HubSpot CRM (Sales and Marketing Hubs).

      Benefits

      This is a fully-remote role. The PPC Specialist can work from anywhere with reliable broadband internet access.

      This position offers a great deal of flexibility, responsibility, and opportunity for growth for the right candidate.

      If you want to learn more about Kinsta and what it's like to work for our team, head to our website, Kinsta.com, and look for the About Us link in the footer.

    • D2iQ is hiring an Enterprise Account Executive in the Southeast USA to bring our world-class solutions to our world-class customers. We need people who have managed complex sales relationships at the largest customers in the world and still understand how to work with people at all levels of an organization. We get to work with the best technology and the best technologists there are. We get to help our customers understand our vision as we are executing on it and understand their vision as they are executing on theirs. We are building the next great enterprise software company.

      Job Responsibilities

      • Develop and execute successful sales cycles around named strategic enterprise prospects that are looking to deploy next generation distributed applications at massive scale and help them understand the D2iQ approach and the D2iQ differentiation.
      • Qualify these customers in and out based on their challenges, our solutions and their willingness to partner with a growing software company.
      • Build a sustainable network that includes partners, integrators and analysts to help evangelize the D2iQ approach.
      • Build and manage a healthy pipeline of customers that want to partner with D2iQ
      • Build sustainable relationships with our prospects and customers. Understand their requirements and represent them to our product, support and executive teams to help us build world-class software.

      Skills & Requirements

      • You have a minimum of 5 years outstanding proven sales track record in the area of high-end enterprise data/datacenter platform software.
      • You have a genuine passion and understanding around how next generation data driven applications transform businesses and society.
      • You have a good general knowledge and interest in the new technologies in the field of Big Data, IoT and datacenter technology landscape.
      • If you're familiar with the open source ecosystem and the container landscape it is a huge plus.
      • You have a proven ability to effectively form, lead, and inspire highly talented virtual account teams, including partners, to enable maximum customer success and consequently amazing sales results.
      • Experience with at least one light speed growing startup; you have to be comfortable with things that break and people that love to fix things when they break.
      • You are an expert in navigating and establishing high impact trusted relationships on all levels (especially C-level) in large corporate customer environments.
      • You must have a burning desire to be successful and to see your customers and virtual teams succeed.

      About D2iQ - Your Partner in the Cloud Native Journey

      On your journey to the cloud, you need to make numerous choices—from the technologies you select, to the frameworks you decide on, to the management tools you’ll use. What you need is a trusted guide that’s been down this path before. That’s where D2iQ can help.

      D2iQ eases these decisions and operational efforts. Rather than inhibiting your choices, we guide you with opinionated technologies, services, training, and support, so you can work smarter, not harder. No matter where you are in your journey, we’ll make sure you’re well equipped for the road ahead.

      Backed by T. Rowe Price, Andreessen Horowitz, Khosla Ventures, Microsoft, HPE, Data Collective, and Fuel Capital, D2iQ is headquartered in San Francisco with offices in Hamburg, London, New York, and Beijing.

    • Vivante Health (US only)
      4 days ago

      ABOUT US

      Vivante Health is a disruptive, innovative and life-changing startup, focused on improving health and quality of life for those with invisible, stigmatizing and isolating chronic conditions. We are starting with a focus on digestive disorders (GIThrive®), using real human interaction and scalable technologies (along with patented devices) to provide an invaluable 24/7/365 Care Team (Registered Dietitian and care advocate “Health Sherpa” supported by experts in pharmacy and behavioral health) to a population that badly needs resources and help. Over 70 Million people in the US have digestive disorders, which is double the number of people living with diabetes. We are the first and only company providing coordinated care for digestive health. We are not only improving the health of millions of Americans, but we are also GREATLY reducing the cost of care for those with gut issues.

      SUMMARY OF POSITION

      We are seeking a Content Strategist that is well versed in all things content—creation, curation, distribution, and amplification—brand consistency, storytelling, and audience engagement. We’re looking for a combination strategist/writer/editor who can leverage our brand identity, vision, and culture to grow our audience and amplify our lead-gen efforts. As a marketing leader focused on tech branding, messaging and creative development, with a strong bias toward action, you’ll develop omni-channel content in multiple media to support our strategic direction and revenue objectives.

      The ideal candidate must have 3-5+ years of relevant B2B work experience in strategizing, writing, and editing high-quality content as well as previous experience managing email campaigns, blog, newsletter, content calendars, and social media accounts.

      This position will report directly to the Head of Growth.

      PRIMARY DUTIES & RESPONSIBILITIES

      • Create and execute a content strategy built towards new B2B lead-gen

      • Work to develop content geared toward nurturing leads and educating prospects

      • Work closely with cross-functional internal teams and subject matters experts to create, improve, and maintain content to achieve business goals and raise brand awareness and relevancy in the digital and social media space

      • Manage a content review and governance process to improve quality and consistency of content

      • Analyze the success of content-based marketing campaigns across multiple channels

      • Be willing to wear multiple hats, when needed (in other words, be a strong team player) – versatility is a must

      REQUIRED SKILLS/QUALIFICATIONS

      Ideal candidate must be self-motivated with a proven track record of sales and revenue generation. Must be comfortable with generating new opportunities and prospecting and have the confidence to present and then execute on sales efforts.

      • Minimum of BA/BS degree from an accredited university

      • Bachelor’s degree in business, marketing or related coursework

      • Minimum of 5 years marketing experience, and at least 2 in SAAS focused on Healthcare.

      • Excellent communication, organization and analytical skills; ensure accuracy/quality of prepared materials

      • Ability to prioritize and balance multiple, ongoing projects; adhere to established timelines and commitments

      • Self-starter who thrives in team environments

      • Experience with an email automation platform like Marketo, Pardot, Hubspot, or Keap

      PREFERRED QUALIFICATIONS

      • Bonus points if you’ve worked in B2B digital health marketing

      • Major bonus points if you’ve worked in the employer-sponsored health benefits space

      TO APPLY

      • Interested candidates should submit a resume, cover letter, and salary expectations to: [email protected]

      This job description is not intended to be complete or limiting. The role will require a proactive and flexible approach to manage tasks. Vivante Health is an equal opportunity employer.

    • 5 days ago

      Responsibilities:

      ● Develops the strategy, roadmap, ideation, design, evaluation, launch and rollout of Goama’s products.

      ● Define product business model based on deep understanding of freemium game design and engagement/monetization mechanic.

      ● Partner closely with technical and design teams to conceptualize, spec and implement engaging features, mechanics, systems and modalities of play.

      ● Keep abreast of market developments and current product trends; be the product ‘eyes and ears’ of the organization.

      ● Lead experiment based product development methodology, driving incremental product improvement through data driven insights.

      ● Undertakes health monitoring checks to identify potential issues or problems, and takes necessary actions to address.

      ● Own and analyze game metrics (acquisition, retention, engagement, monetization, virality) and proactively identify and implement optimizations to player experience and core financial performance.

      ● Work with technology team to plan and implement product and service enhancements to existing product portfolio.

      ● Work with Marketing team to ensure campaigns clearly identifies the correct propositions to ensure targeted engagement and growth.

      ● Collaborate extensively with feature planning and optimization: define testing protocol, set up and execute multivariate tests, establish benchmarks internally and externally, measure performance and provide actionable recommendations to community, design and technical teams.

      ● Partner effectively across marketing, strategy, community development, and other core functions to drive growth.

      Minimum qualifications:

      ● 3-5 years of experience in mobile gaming, top-tier consulting, tech product management, or similar functions.

      ● Strong experience in quantitative analysis, excellent data analysis skills, experience with A/B and multivariate testing.

      ● Must be able to communicate effectively with technology team, coding ability an advantage.

      Preferred qualifications:

      ● Strong passion for video games; passion in mobile gaming.

      ● Self-starter; internally motivated to solve problems through a combination of critical thinking and creativity.

      ● Proven ability to partner with cross-functional disciplines and influence effectively, team player with outstanding written and oral communication skills.

      ● Strong organizational skills & attention to detail.

      ● Strong PowerPoint and presentation skills.

      What Goama offers you 

      You will have the possibility to learn and develop and make a real impact on the business. You will be part of an international company that offers you the opportunity to work challenging and enriching projects with a talented and enthusiast team. Mainly, you will be part of a winning team!

      GoGames is showing excellent early traction and will scale to unicorn level - hence being in early can help you aspire and grow as the company grows. 

      About Goama 

      Goama is a subscription-based games platform for smartphones, a “Netflix for Games”, focused on emerging Asian markets. Our solution allows customers to play the very best mobile games, with zero upfront cost, no ads and no gaming interruptions. All for one low subscription fee, paid via their mobile credit or wallet. 

      We are live in 7 markets across Asia and expanding quickly. Goama has offices in Singapore, ​Malaysia, and Bangladesh.

    See 55 more Marketing / Sales jobs
  • Product (50)

    • Close (Euro or American timezone.)
      Today

      About Us

      At Close, we're building the sales communication and collaboration platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we've grown to become a fully profitable, 100% globally distributed team of 34 high-performing, happy people that are dedicated to building a product our customers love.

      We are seeking a Product Marketing Manager that will be instrumental in defining our product and market positioning and will take ownership of growing our customer base and platform adoption through a wide range of marketing efforts. 

      This position requires a highly motivated individual with previous experience leading product marketing and GTM strategy, and who is comfortable in a fast-moving  environment. The successful candidate will be customer-oriented, self-motivated and results-driven.


      About You

      You have a knack for understanding people. You ask a lot of questions. You’re decisive.

      As Product Marketing Manager at Close, your primary job is to understand our customer— what motivates them, what makes their job difficult, and what simply delights them. You will take these constant and ongoing learnings and deftly apply them to the way we position our brand and product to the world. After all, product marketing is at its very core, “people marketing”. 

      Your previous experience creating successful go-to-market plans (from high-level strategy down to tactical execution) will enable you to oversee the rollout of all new products and feature updates.  

      Sometimes you’ll be looking at our product marketing from a high level view—say, determining our key objectives for the quarter or the year. Other days, you may be down in the weeds yourself, writing landing page copy or working with others on the marketing team to run A/B conversion tests on site. You’re comfortable—and happy—doing both.

      What you don’t know, you’ll openly admit, but then you’ll get to work figuring it out (asking others for help and/or digging deep on your own). Your self-motivation and a relentless drive to learn/do more are appreciated by all. You pride yourself on being a “clever thinker”.  You’re comfortable talking with and working alongside our product, sales, development, and customer success teams. You understand your critical part in the overall machine, graciously accepting thoughts and feedback from others while offering your own expertise where you can. You pride yourself on being “overly communicative” -- keeping everyone up to date with the latest product marketing wins, losses, and initiatives.

      You are comfortable working remotely as part of a small team, with a high level of autonomy. You can devise your own schedule and effectively manage your workload based on the biggest opportunities and company objectives.

      When you’re in the wrong or make a mistake you can admit it. You can articulate why it happened and how you’ve learned from the experience. 

      You are in a European or American timezone.

      Above all, you understand that your success—and our success—hinges on the satisfaction and loyalty of our customers. 


      About The Role

      You will be responsible for championing the features and benefits of the Close sales platform through our marketing messaging and market positioning. You’ll work closely with Danny (Director of Marketing) and our motley crew of marketing crushers. 

      Just some of the things that will come across your [metaphorical] desk…

      Main KPIs

      > Product marketing impact on new trial signups (On-site testing and website updates, email marketing campaigns, increase inquiries from software review and industry sites)

      > Product adoption (free to paid + user activation within app)

      > Product launch/update success metrics (per launch)

      “Product superstar, that is what you are…”

      > Develop messaging, positioning, and competitive differentiation of our products in the SaaS/sales market. Own all on-site messaging. Devise the go-to-market strategy for all product launches and feature updates. Oversee the tactical execution of each GTM strategy.

      > Stay on top of the latest trends and tech advancements in the sales and CRM space. Communicate these learnings across the organization, including to our Product, Customer Success, and Development teams.

      > Identify new verticals and areas for business and product expansion. Champion all marketing efforts that relate to these growth initiatives.

      Corner the market[ing]

      > Own the product messaging in all of our marketing campaigns and corresponding collateral, which may include, but is not limited to, email, social media, blog posts, sales enablement content, and landing pages.

      > Dive deep into our customer acquisition strategy and execution, driving new trial sign-ups via smart, empathetic product/feature messaging and content. Must be comfortable devising and executing tactics to bring customers down the sales funnel.

      > Work closely with the marketing team to ensure that these brand and product value propositions are communicated consistently across everything we do.

      > Work alongside Product and Customer Success teams to identify key verticals, customer personas/roles, and geos for nuture/expansion. Define and produce the content for SEO-optimized industry-specific landing pages, CRM comparison pages, paid/display ads, other marketing materials, to effectively reach these cohorts.

      > Identify marketing website tests and updates to increase visitor conversion rate (visitor to trial signup). This includes, but is not limited to, A/B testing via copy and messaging, videos/images, and modifications to page designs.

      > Work alongside the marketing content team to identify middle and bottom of the funnel content opportunities such as product-focused white papers, blog posts, videos, and more.

      > Develop, nurture, and execute on partnerships with other vendors in the B2B SaaS and product space (online co-promotions, co-branded content, event sponsorship, etc).

      > Champion our customers via the collection and production of testimonials, case studies, and customer profiles (determining the best way to showcase them -- images, video, etc).

      > Generate verified product reviews from our customers for product comparison and online community websites like Capterra, G2Crowd, and Quora. Monitor and ensure our visibility on these, and other, SaaS review/comparison sites.

      Requirements

      > 4+ years experience working within a tech or SaaS organization (extra points if B2B, extra extra points if you can show a correlation between your work and company growth during your time there)

      > 2+ years in a product marketing role, with a track record of successfully taking products to market (devising and executing a GTM strategy)

      > Strong passion for product and ability to ‘speak the same language’ as Product and Development teams (“Scrum, Agile, Javascript, APIs, sprints”, etc, etc)

      > Project management expertise—can coordinate and juggle a variety of projects from conception through production and ensure alignment with other internal teams (Product, Customer Success, Sales, etc).

      > EXPERT command of the English language (written and verbal), with the ability to write in a wide variety of styles. Must be a copywriting pro—masterfully creating short, value-packed, relatable content to drive new conversions.

      > Foundational knowledge of common marketing analytics and campaign management platforms (analytics, popular ESPs, ad networks, social platforms, etc)


      Bonus points for the following skill sets:

      > Front-end coding (HTML/CSS/JS, GitHub)

      > Design and video (editing, Photoshop, graphics creation, etc)

      > Familiarity with SaaS finance and reporting 

      Why Close?

      > 100% Remote (we believe in trust and autonomy)

      > 2 x Annual Team Retreats ✈️ (Lisbon Retreat Video)

      > Competitive salary

      > Medical, Dental with HSA option - 99% premiums paid (US residents)

      > 5 Weeks PTO + 6 Government Holidays + Dec 24 - Jan 1 Company Holiday

      > Parental Leave (10 wks primary caregiver / 4 wks secondary caregiver)

      > 401k matching at 4% (US residents)

      > 1 month paid sabbatical after 5 years

      > Our story and team 🚀

      > Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

    • Oddball believes that the best products are built when teams understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal and commercial space.

      We are looking for an experienced, data-driven, delivery-focused Product Manager to help lead our engineering efforts as we grow and deliver on major products. 

      You can expect top-of-the-market pay, flexible hours, and a balanced work week. We are a mixed remote and in-office team, with this role being Remote.

      What you'll be doing

      Working hand in hand with our engineering and management teams to oversee all things pertaining to the creation, design, and delivery of several major products in the federal space. This delivery-focused Product role will focus primarily on identity management and security related to platform design and implementation, stakeholder documentation and communication, timelines, client interaction, etc., to ensure the delivery and requirements of each product are on schedule and of the highest quality. This role will work closely with upper management, engineering and operations teams to ensure seamless delivery to our clients.

      We are looking for someone with the following skillset:

      • 4+ years full product lifecycle experience working with growing, technically focused companies

      • Experience leading and managing agile cross-functional teams focused on security and/or identity management that deliver user-facing products 

      • Understanding of multiple disciplines such as Product Management,  Engineering, Design, Sales, etc. 

      • A proven ability to problem solve and drive solutions with development teams through data analysis, market requirements, product specifications, and federal requirements

      • An eye for quality, organization, and clear communication with teams and clients 

      • Federal work experience a major bonus

      This is a remote position. 

      This is a salaried role. Oddball offers a tech and continuing education stipend.

    • Yesterday

      What we're about

      Are you ready for a mission? The next generation of leaders needs your help.

      At ThinkCERCA, we believe critical thinking is the catalyst for change. We build software to teach critical thinking skills by helping students become better writers. Bill Gates called our tools "game-changing" and we’ve seen great results.

      But there’s still more we can do.

      We’re looking for a product manager to guide our team and make ThinkCERCA even better. You must be passionate about teamwork, great at working with remote colleagues, and love what we stand for.

      ThinkCERCA is an impact-driven company committed to building a diverse and inclusive workplace. And we’re remote-friendly, with teammates around the globe. If you’d like to work from our headquarters in downtown Chicago, that’s great! If you’re based elsewhere, that’s great too!

      We hope you’ll join us.

      Responsibilities

      You will lead our product design and development process by…

      • Interviewing teachers, students and school administrators, as well as internal stakeholders to understand their needs

      • Researching the competitive landscape

      • Digging into analytics and other usage information to make data-driven decisions

      • Leading design exercises to refine our learnings and establish goals

      • Working with our sales, support, and executive team to understand business needs

      • Developing and prioritizing requirements, charting a roadmap for our team

      • Shepherding an agile process to execute the roadmap and build great software!

      We’re a small company, so ideally you’re the kind of person who’s comfortable doing many different jobs. You’ll be serving as our product manager, our lead user researcher, and project manager. You'll work closely with our directors of engineering and content, and manage the design team.

      Requirements

      • Minimum of 5 years experience as a business analyst, product manager, product designer or similar product management role

      • Demonstrated success launching great digital products

      • Passion for working in an agile, iterative fashion

      • Excellent written and verbal communication skills

      • Ability to work with teammates on a Central Time (Chicago) schedule

      • Authorization to work legally in the United States

      • A commitment to diversity and building an inclusive workplace

      Bonus points for…

      • Experience leading the design and development of a software-as-a-service product

      • Experience in education, and education technology

      • Familiarity with the many perks and challenges of remote work, and experience working successfully with a remote team

      Does this sound like you? Please apply, including a cover letter that explains why you’re interested in this job. If you’ve got questions about the position or our requirements, please email us at [email protected]

    • This position is remote based,

      Product Managers at GitLab have a unique opportunity to define the future of the entire DevOps lifecycle. We are working on a single application that allows developers to invent, create, and deploy modern applications.

      We want to facilitate onboarding to Concurrent DevOps: users may not be aware of its potential, we will show them how easy and powerful it is! We want to support large teams working on mission-critical software across the entire company, and also single developers starting a new visionary project from scratch.

      We work in a very unique way at GitLab, where flexibility and independence meet a high paced, pragmatic way of working. And everything we do is in the open.

      We're looking for a PM to ensure an excellent purchase, trial, upgrade, seat addition, and renewal experience for GitLab customers. This role will involve creating a flexible and powerful billing and licensing system upon which we can build world class customer experiences. The role will also involve important system level integrations with key 3rd party systems such as Zuora and Stripe.

      We encourage people to apply even if they don't have an established background in this role yet, but they feel this page describes exactly what they have a strong attitude for. Product managers always start off somewhere, and it's ok if that somewhere is GitLab.

      We recommend looking at our about page and at the product handbook to get started.

      Responsibilities

      • Drive the product in the right direction
        • Build an effective roadmap to prioritize important features properly
        • Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on
        • Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product
        • Consider the business impact, ROI, and other implications when taking important decisions
      • Take an active role in defining the future
      • Manage the product lifecycle end-to-end
        • Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned
        • Be the voice of the customer and the subject-matter expert for your group
        • Contribute to documentation, blog posts, demos, and marketing materials for product features
        • Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application
        • Manage the uncertainty in an efficient way, adjusting plans to new working conditions
        • Drive teams to acquire necessary data in order to back assumptions, show value, and drive prioritization
      • Engage with stakeholders in two-way communication
        • Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area
        • Talk to customers and engage with the community regularly
        • Engage with analysts on briefings and product evaluations
        • Work with the entire Product team to share improvements and best practices

      You are not responsible for

      • A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it
      • Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible
      • Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you

      Base Requirements

      • Experience in product management
      • Strong understanding of Git and Git workflows
      • Knowledge of the developer tool space
      • Strong technically: you understand how software is built, packaged, and deployed
      • Strong business operations skills and an ability to think systematically about complex workflows
      • Previous experience managing system level integrations (bonus points for billing &amp; licensing systems)
      • Passion for design and usability
      • Highly independent and pragmatic
      • Excellent proficiency in English
      • You are living wherever you want and are excited about the all remote lifestyle
      • You share our values, and work in accordance with those values
      • Bonus points: experience with GitLab
      • Bonus points: experience in working with open source projects

      Primary Performance Indicator for the Role

      Hiring Process

        • Selected candidates will be invited to schedule a screening call with our Global Recruiters
        • Candidates will then be invited to schedule a Deep Dive interview with a Product Manager
        • Candidates will then be invited to schedule an interview with an Engineering Manager
        • Candidates will then be invited to schedule an interview with our Director of Product
        • Candidates will be invited to schedule an interview with our Vice President of Product

      The compensation calculator for this role can be found here

    • Articulate (US only)
      3 days ago
      We're looking for a multi-tasking, high-energy pro who's equal parts salesperson and customer support specialist. The right person will work as part of our sales team to help potential customers evaluate our apps. You’ll help them get the information they need to make the purchase, and you’ll show them how to become successful immediately after their purchase.   We need you to be someone who delights in delivering an outstanding customer experience and does whatever it takes to make it happen. We don’t just want our users to buy our apps, we want them to love their experience. If you thrive in an environment with tons of autonomy, love a high-volume, fast-paced environment, and work well as part of a team that is laser-focused on an outstanding experience for our customers, we’d love to hear from you.

      What you'll do when you're here

      • Ask questions to identify customers’ needs and help them choose the right apps 
      • Help prospects and customers get the info they need through incoming phone calls, emails, and chat requests
      • Develop a deep understanding of Articulate apps so that you can quickly answer prospects and customers’ questions
      • Meet (and exceed) target revenue goals
      • Deliver exceptional customer experiences, measured through outstanding customer satisfaction scores
      • Create accurate sales quotes and explain Articulate subscription options 
      • Manage your individual opportunity pipeline from initial contact through purchaseKeep current with existing and new apps as well as industry trends
      • Work cooperatively with the rest of the Product Specialist team to deliver an exceptional customer experience

      What you'll bring to Articulate

      • An ability to thrive in a fast-paced environment where you can handle challenging conversations while maintaining a friendly, positive and professional attitude 
      • The ability to independently manage  calls, cases, and chats while pushing special projects forward and managing your time effectively
      • A background in sales (SaaS preferred) and/or customer support experience with a strong record of achievement and knowledge of the e-learning field
      • Working knowledge of Salesforce.com tools, and can create, manage and update lead, contact and opportunity information with ease
      • Outstanding written and oral communication skills
      • The ability to convey complex concepts concisely and clearly to customers and colleagues with professionalism and empathy
      • A talent for turning users of any skill level into the biggest fans of Articulate by actively looking for ways to move them from a trial to a purchase
      • The creativity and ability to negotiate and persuade customers toward their purchase
      • The ability to identify complex problems and discern the proper escalation path - Bonus points if you’ve used our products in the past or have a working knowledge of them
      • A bachelor's degree and 4 years' inside sales experience or a combination of similar skills and experiences
      About Articulate
      Articulate is a highly successful, fully remote software company that’s changing the way the world learns. Our award-winning e-learning tools are used by 98,000+ organizations across the globe to create engaging online and mobile courses. Our customers include 93 of the Fortune 100 and 19 of the top 20 U.S. universities. And our online community of 800,000+ members is the largest, fastest-growing community in the industry.
      We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We’re all free to exercise our crafts the best way we know how to reach our goals as individuals and teams. Each and every one of us is focused on producing results that directly impact the company’s success. And we all strive to do what’s right by people, both internally and externally, instead of taking the shortest route to the highest profits.
      We honor people’s humanity in all of our disparate experiences and social locations, accepting each person as an individual with a story worth listening to and honoring. We believe that honoring everyone’s humanity means being committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position.


    • As the VP of Product, you will play a key role in helping the GitLab Product Management team scale rapidly and realize our product vision to be a complete DevOps platform. This role reports to the EVP of Product

      Responsibilities

      • Hire, lead, and coach a rapidly growing team of 30+ Product Managers
      • Directly manage a team of 4-6 Product Directors
      • Ensure a cohesive, coherent, and compelling end-to-end customer experience
      • Align team with end-to-end product line vision and goals
      • Leverage portfolio product management techniques to ensure product investments are properly allocated across the end-to-end GitLab product
      • Partner effectively with Engineering, Design, and Product Marketing to ensure we validate, build, launch, and measure product experiences that customers love and value
      • Help refine and implement the GitLab product development flow, ensuring team members receive training and coaching required to work effectively within the system
      • Serve as a spokesperson for the end-to-end GitLab product internally and externally

      Requirements

      • 18 years+ of relevant experience, with 10+ years of people management experience, including management of Directors+
      • Strong understanding of DevOps markets, competition, and underlying technologies
      • Track record of leading products to successful commercial outcomes
      • Excellent at boardroom and big stage presentations, and able to inspire and motivate customers and employees through written and verbal communications
      • Demonstrated ability to teach and coach the product management skills as outlined here
      • Ability to use GitLab
      • Successful completion of a background check.

      Hiring Process

      Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page. Additional details about our process can be found on our hiring page.

      • 30 minute screening call with Recruiter
      • 50 minute interview with EVP, Product
      • 50 minute panel interview with Sr. Director, Engineering & Director, UX
      • 50 minute interview with Director, Product
      • 50 minute interview with Director, Product
      • 50 minute interview with CEO
      Remote-SFO
    • 5 days ago

      Next Matter is building a software solution that redefines how people build and operate their businesses. We will shape the future of work for people across industries and are growing into a company that is obsessed with our customers' success. Join our experienced, tech-driven team in our journey to the official launch later this year, and subsequent growth to international markets!

      We are looking to hire our first (Senior) Product Manager as we're kicking off the next growth phase at Next Matter.

      In this role you will: 

      • Lead our product work as we're starting into the next growth phase

      • Develop simple, well-crafted solutions for our core customer's problems, break them down into actionable work packages and manage them through to successful outcomes for users in close collaboration with your design, engineering, sales and marketing colleagues.

      • Shape our strategic and operational product roadmap for the next 3-5 years in close collaboration with our customers and founder

      • Build-out our product management practices and culture as the foundation for a growing product organization.

      You will be a good fit for the role if:

      • Have learned your craft in B2B SaaS product management and are ready to put it into practice as our first product hire.

      • Feel comfortable to lead the product management process from initial ideation through problem definition and research to planning and successful execution.

      • Communicate effectively in writing and in person in a multi-cultural, cross-functional context. English fluency is a must, proficiency in one or more other languages a plus.

      • Are able to work with our customers and colleagues on eye level across the business and technical aspects of our product. Having a background in engineering is a plus. 

      • Are an analytical, systems thinker and structured in your day-to-day work.

      • Take full ownership of all aspects of your work.

      • Enjoy working with people from a wide range of technical skills and backgrounds.

      • Like to bring new ideas to the table that will shape our product and the overall business.

      Benefits:

      • The chance to join a fast-growing, well-funded, early-stage startup, with an experienced founding team and a validated product and business model.

      • Get to contribute to shaping the future of our company and product, and see the impact of your work.

      • Support for your personal and professional development.

      • The option to work remotely.

      • A competitive salary and equity options.

      What it’s like working with us:

      We are a cross-functional team that values transparency, ensuring that every team member has access to the information they need to make the right decisions. As a team, we are always challenging ourselves to grow, learn and improve. We invest in employee development and are committed to helping each other get better at what we do. We aim to build a team of people who treat each other exceptionally well, work hard, but always have fun doing it.

      Next Matter is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and strive to develop an inclusive culture where everyone can contribute.  

      How to apply:

      Please make sure to include the following:

      • A short text describing who you are and what you are looking for. We would like to read about your past experience and what motivates you.

      • Feel free to include proven experience as a product manager or interesting side projects, if any.

      • Your work experience in the form of a resume, or a LinkedIn profile.

    See 43 more Product jobs
  • All others (53)

    • The Wikimedia Foundation is seeking a remote Wikimania Program Manager, to advance the Wikimedia movement’s vision of every human being able to freely share in the sum of all knowledge; as well as its strategic direction - that by 2030, Wikimedia will become the essential infrastructure of the ecosystem of free knowledge, and anyone who shares our vision will be able to join us

      As Wikimania Program Manager, you will be responsible for full and timely delivery of an important annual international flagship event of the Wikimedia movement; Wikimania. Located in different parts of the world each year, Wikimania is a key opportunity for our community of volunteers from all over the world to connect and collaborate on the movement’s goals. This is a mid-level career position that will not have any direct reports.

      You will be the primary liaison between staff, contractors, volunteers, committees and local host teams who collectively plan, organize, and run this important event. The annual Wikimania program is mainly led by volunteer efforts, which you will provide input to and facilitate, where required. 

      You will build and iterate on a strategic 3-5 year plan for Wikimania to ensure the event provides effective support to Wikimedia communities, and to ensure that the event runs sustainably, fosters interesting, timely and thought provoking dialogue, learning and conversations, and that it supports the global open and free knowledge agenda more generally. You will coordinate closely with a diverse range of volunteers and local event hosts, helping them navigate processes and guiding the overall effort to timely conclusions. You will collaborate to secure hosts from around the world for Wikimania several years in advance. You will bring precision, long range planning, attention to detail, energy, enthusiasm, patience, compassion, a natural interest to work with people from around the world, and a capacity to collaborate with people from different backgrounds and experience levels.

      You will be a key member of the Wikimedia Foundation’s Community Convenings &amp; Events team, which is a relatively new team. You will be an active “builder” of processes and procedures that will benefit the team and the community we serve. These processes and procedures must be sensitive to the ethos of the movement and to a growing international community, as well as compliant with Wikimedia Foundation procedures. Your perspectives and experience will guide an evolving approach to convenorship in what is primarily an online community.

      You are responsible for:

      • Budget management: participating in budgeting and forecasting exercises, estimating major conference costs; creating and managing budgets; preparing invoices for payment.
      • Facilitating the bidding, review, negotiation, and finalization of contracts for venues and vendors.
      • Scoping, recruiting, and supervising contractors handling logistics of events. Hire and supervise local temporary staff as needed.  
      • Conducting regular international travel for site visits to host locations. 
      • Identifying and approaching potential sponsors for Wikimania
      • Actively supporting and fostering a cadre of volunteers who work on Wikimania; enlisting and maintaining relationships with them after the event, as well as coaching or mentoring host teams where needed so that volunteer skills and capacity are built.
      • Facilitating and working collaboratively with these volunteers to provide advice, guidance, and support for the local host teams.
      • Working closely and collaboratively with several WMF teams: Finance and Administration, Travel, Legal, Communications, Trust &amp; Safety, Community Relations, Community Development and Learning &amp; Evaluation to ensure their input and involvement in Wikimania preparations.
      • Identifying movement partners with aligned agendas for potential collaboration.
      • Working with an event coordinator and logistics team/contractors to ensure that all space and logistic requirements are met, including: A-V, internet connectivity, registration, printing and signage, accommodations, accessibility compliance, security, transportation and catering. 
      • Ensuring that the Friendly/Safe Space Policy is upheld and implemented at Wikimania.
      • Coordinating with key stakeholders to ensure that an event registration system, database (CRM), web site, and other software is in place to enhance registration, logistics, promotion and program design.
      • Ensuring that the onsite needs of WMF Executives are met during and at Wikimania.
      • Managing a comprehensive post-event analysis and debrief with all stakeholders to learn from experience and make recommendations for future events; documenting these analyses/debriefs.
      • Collaborating with Community Engagement department colleagues who are based in different regions to inform an evolving global events ecosystem.

      Skills and Experience:

      • International Event Planning – a proven background in international event planning is vital in this role, as this annual event with participants reaching almost a thousand yearly,  moves around the globe;
      • Project Management – proven track record and affinity with project management principles and best practices is going to be important in this role to ensure that all elements are organized and event and production teams stay on schedule;
      • Budget management – you will oversee financial elements of event planning and execution, so budget and financial management skills are vital to be successful in this role;
      • Cross Cultural communication skills – effective and thoughtful written and verbal communication skills are essential in this role as liaison between many types of stakeholders; 
      • Collaboration skills –  our events are collaborative in their design in accordance with our movement’s focus on volunteer leadership. and in order to create a positive experience for participants;
      • Community management – working and navigating (internet based) communities that are self-governed by means of committees, organizations and working groups. 

       Qualities that are important to us:

      • Creativity in approaching challenges 
      • Ability to work with volunteers and facilitating work that is mainly led by the community
      • Sensitivity to a culturally diverse range of people 
      • Strategic and long term vision 
      • Adaptability to change and resilience to ambiguity 
      • Self-organization, independence, efficiency and ability to meet deadlines in a remote culture 
      • Positivity and confidence in working with volunteers facing the sometimes stressful tasks associated with large event management

       Additionally, we’d love it if you have:

      • Affinity or experience with Wiki communities and are aware of the Wikiverse
      • Knowledge on open source event management systems and processes (registration, conference planning)
      • Fluency in at least one other language in addition to mandatory professional competency in English.

      The Wikimedia Foundation is... 

      ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

      The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

      U.S. Benefits &amp; Perks*

      • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
      • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
      • The 401(k) retirement plan offers matched contributions at 4% of annual salary
      • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
      • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
      • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
      • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
      • Telecommuting and flexible work schedules available
      • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
      • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

      *Eligible international workers' benefits are specific to their location and dependent on their employer of record

      More information

      WMF
      Blog
      Wikimedia 2030
      Wikimedia Medium Term Plan
      Diversity and inclusion information for Wikimedia workers, by the numbers
      Wikimania 2019
      Annual Report - 2017 

      This is Wikimedia Foundation 
      Facts Matter
      Our Projects
      Fundraising Report

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Senior Data Scientist - Marketing to help us change the way digital products are designed.

      About the Team:

      You will be joining our growing data team and have the chance to make a large impact at InVision. You will be embedded in our very data driven and data hungry Marketing to identify key metrics, conduct deep and rigorous analysis, and deliver novel insights and data products that drive customer acquisition and revenue growth. You will be a trusted partner in the team tackling the toughest and most impactful analytical problems.

      What you’ll do:

      • Own the relationship with your marketing stakeholders through excellent communication, collaboration and the alignment of your work with what matters
      • Use modeling, experimentation, analysis, and reporting to identify opportunities for improved marketing outcomes
      • Drive learning through the use of data and your ability to share and distribute learnings
      • Provide access to data through dashboards and other tools to empower your team, and look for opportunities to automate and scale your insights

      What you’ll bring: 

      • A passion for and track record of leveraging data for impact in a marketing team in an enterprise SaaS environment
      • Ability to write complex and performant SQL queries to extract data
      • Experience in designing and building successful models for marketing teams and the math / stats and programming skills required to do so (Python or R)
      • Experience building data pipelines that support your analytical needs and scale
      • Excellent communication skills with the ability to distill complex problems into meaningful and interpretable insights
      • Experience with visualization tools such as Mode Analytics (or others like Tableau, Looker)
      • Advanced degree in statistics or other quantitative field preferred

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup &amp; wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to real time Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. The Elastic family unites employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.

      The Elastic Security Data Science team is looking for a Data Scientist to develop machine learning technologies to detect and prevent malicious activity across Windows, macOS, and Linux endpoints. We value autonomy, curiosity, fastidiousness, and questioning the status quo. You will collaborate with the broader Elastic Protections team, a diverse set of security researchers and data engineers who lend domain expertise to work with you to solve creative security problems.

      Your responsibilities:

      • Working as part of the Protections team at Elastic, with other machine learning authorities and data engineers
      • Your primary focus will be the successful training, evaluating, and delivery of malware classification models
      • Automate collection of customer feedback data in order to make our models better
      • Design small-scale experiments to understand new data and determine concept drift
      • Design dashboards to explain efficacy and performance of current vs. historical models
      • Participate in collaborative efforts to improve our security protections with malware researchers, threat guides, and other engineers
      • You will be encouraged to design and prototype machine learning models to demonstrate real-time endpoint data to provide novel detections of malicious cyber activity
      • Design and develop data-driven solutions that can run on millions of endpoints, cloud-based infrastructure, or the Elastic SIEM.

      Skills you will bring

      • 2+ years of machine learning experience; strong preference for a focus on information security problems
      • Working knowledge of deep learning, clustering, and graph algorithms
      • Experience training models using scikit-learn, xgboost, PyTorch/Tensorflow
      • Experience using or developing data pipelines including the collection, normalization, storage, and API access of complex event data
      • Proficient Python programming skills and experience using ML-related libraries
      • Ability to synthesize evaluation metrics, customer feedback, and internal analysis to tell a clear story of model performance
      • Enthusiasm for providing novel contributions to the information security research community on machine learning techniques
      • Ability to work in a fast paced and highly autonomous environment

      #LI-JA1

      Additional Information:

      We're looking to hire team members invested in realizing the goal of making real-time data exploration easy and available to anyone. As a distributed company, we believe that diversity drives our vibe! Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life.

      • Remote work-from-home option
      • Competitive pay based on the work you do here and not your previous salary
      • Equity
      • Global minimum of 16 weeks of paid in full parental leave (moms & dads)
      • Generous vacation time and one week of volunteer time off

      Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

       

    • 3 days ago

      Summary 

      Wikipedia is where the world turns to understand almost any topic — The Wikimedia Foundation is the nonprofit that operates Wikipedia with a small staff.  We are looking for a great data architect who wants to modernize the infrastructure underlying Wikipedia with distributed storage, services and REST interfaces.  If this excites you, we welcome you to join us.

      Description

      • Collaborate with Product Owners, Engineers and stakeholders on product discovery and improvements of our existing systems
      • Design and implement effective data storage solutions and models
      • Articulate the flow of data across our diverse range of systems
      • Ensure reusable clear service design and  documentation
      • Defining and aligning the forms and sources of data to facilitate WMF initiatives
      • Ensure monitoring system performance and identify, define and implement internal process improvements and SLOs
      • Work with Site Reliability and Operations Engineers to analyse and determine service discoverability, capacity plans and high availability
      • Recommend solutions to improve new and existing data storage and delivery systems
      • Change the world for more than half a billion people every month ;) 

      Skills and Experience

      • 3+ years experience in a Data Architect role as part of a team
      • You have a track record of leading data architecture initiatives to completion
      • You have experience analysing, reasoning about, optimising and implementing complex data systems
      • You have expertise in data handling approaches and technologies with good understanding of system development lifecycles and modern data architectures(Data Lakes, Data Warehouse)
      • You are comfortable modeling complex systems using approaches such as Domain Driven Design, eventual consistency, stream processing
      • You have experience with a diverse set of data storage and persistence frameworks and have a strong understanding of core data modelling concepts:
        • Relational &amp; distributed databases (e.g. MySQL, Cassandra, Neo4j, Riak, HBase, DynamoDB, Elasticsearch)
        • Consistency trade-offs and transactional algorithms in distributed systems
        • Principles of fault tolerance and robustness
      • Use the best available tools & languages for each task. Currently we work a lot with Node.js but also use other tools and languages like Go, Python, Java, C, C++ and PHP where it makes sense. 
      • You have experience working with data streaming and pipelining systems(Hadoop, Kafka, Druid)
      • You have experience working with an engineering team, and communicate effectively with other stakeholders.
      • You have a track record of combining a solid long-term architectural strategy with short-term progress.
      • With freedom comes responsibility. You direct your own work and are pro-active in asking for input.
      • You have a scientific mindset and empirically test your hypotheses.
      • BS, MS, or PhD in Computer Science or equivalent work experience

      Pluses

      • Experience working with microservice architectures
      • Experience with open source technology and free culture, and have contributed to open source projects
      • Experience working remotely
      • You know what it means to be a volunteer or to coordinate the work of volunteers
      • Big ups if you are a contributor to Wikipedia
      • Please provide us with information you feel would be useful to us in gaining a better understanding of your technical background and accomplishments

      Show us your stuff! If you have any existing open source software that you've developed (these could be your own software or patches to other packages), please share the URLs for the source. Links to GitHub, etc. are exceptionally useful. 

      The Wikimedia Foundation is... 

      ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

      The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

      U.S. Benefits &amp; Perks*

      • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
      • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
      • The 401(k) retirement plan offers matched contributions at 4% of annual salary
      • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
      • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
      • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
      • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
      • Telecommuting and flexible work schedules available
      • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
      • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

      *Eligible international workers' benefits are specific to their location and dependent on their employer of record

      More information

      Wikimedia Foundation
      Blog
      Wikimedia 2030
      Wikimedia Medium Term Plan
      Diversity and inclusion information for Wikimedia workers, by the numbers
      Wikimania 2019
      Annual Report - 2017 

      This is Wikimedia Foundation 
      Facts Matter
      Our Projects
      Fundraising Report

    • 4 days ago

      At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Beats, and Logstash — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We unite Elasticians across 30+ countries (and counting!), 18 timezones, and 30 different languages into one coherent team, while the broader community spans across over 100 countries.

      As an Elastic Consulting Manager, you will work with the Consulting Services team to service our global customer base on billable projects. Our customers include Fortune 100 companies, startups, government entities, and nonprofits researching some of the world's most interesting and complex search problems, and our consulting team assists our customers in the use of our products towards these efforts. The Consulting Manager will be a customer-facing role for leading our project scoping process in the region, achieving bookings targets, managing communications, meeting facilitation, scheduling, and reporting. You will have the opportunity to work with a tremendous services, engineering, and sales team and wear many hats.

      What you will be doing:

      • Project management including scoping, estimating, documenting, achieving milestones, and reporting
      • Liaise closely with the Elastic sales, finance, legal and engineering teams to scope opportunities while assessing risks, questions, or concerns
      • Accountability for hitting Services bookings and revenue targets for the region
      • Demonstrate very strong customer-facing communications skills such as meeting facilitation (video/audio conferencing and in-person), customer advocacy, and relationship building
      • Strong organisational and analytical skills for managing a Professional Services Automation ("PSA") application, meeting business and utilisation targets, and calendar management
      • Excel with project-based workflow requirements and significant multi-tasking in a fast-paced environment with high quality expectations
      • Leadership within a highly distributed Consulting Services team and partners, and flexible to work with global customers across many timezones
      • Innovating, presenting, mentoring, and documenting on consulting methodology and process.

      What You Bring Along: 

      • Minimum of 5 years’ experience as a professional services, project, consulting, or engagement manager
      • Excel at working directly with customers to gather, prioritise, plan and execute solutions to customer business requirements as it relates to technology
      • Ability to communicate effectively in the technology domain of search, analytics, or related technologies
      • Knowledge of information retrieval and/or analytics domain
      • Ability to travel up to 25% of the time, including internationally.

      Bonus Points:

      • Bachelor or graduate degree in Business/Economics, Computer Science, or related discipline, or comparable certification and experience
      • Understanding of our technology space, including Elasticsearch, Linux, Java, software development, NoSQL, and/or databases
      • Experience working as a billable consultant or project manager is valuable for empathy and understanding
      • Passion for open-source technology and business model.

      Additional Information:

      We're looking to hire team members invested in realising the goal of making real-time data exploration easy and available to anyone. As a distributed company, we believe that diversity drives our vibe! Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life.

      • Competitive pay based on the work you do here and not your previous salary
      • Equity
      • Global minimum of 16 weeks of parental leave (moms & dads)
      • Generous vacation time and one week of volunteer time off 
      • Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

      #LI-CW1

      Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

       

    • The Carpentries is committed to “training and fostering an active, inclusive, diverse community of learners and instructors who promote and model the importance of software and data in research.” We seek an engaged and collaborative individual who shares this vision for a full-time position as the Curriculum Community Developer for The Carpentries. The Curriculum Community Developer has a broad responsibility for developing community and guidelines around open, collaborative curriculum development within the scientific open source software and research ecosystem.

      As the Curriculum Community Developer, you will facilitate the development of new Carpentries-style lessons and promote the submission, sharing, and use of community-developed lessons. You will develop an editorial process for the peer-review of lesson submissions, and create documentation to guide authors in the lesson development process. You will identify and recruit peer reviewers, and coordinate the review process. The Curriculum Community Developer will establish effective communication channels for community members proposing, developing, and reviewing lessons. You will build a community of lesson developers and maintainers as part of a collaborative development ecosystem. You will work with the Lesson Infrastructure Technical Developer to guide development of the CarpentriesLab platform, advocating for curriculum developers and effectively connecting them with the technical infrastructure. You will also be involved in supporting our existing community of maintainers for core Carpentries lessons through effective communication, transparency, and collaborative leadership.

      The Carpentries is an open, global community teaching the skills and perspectives to turn data into knowledge. We build capacity in essential data and computational skills for conducting efficient, open, and reproducible research. We believe in a world where more people have the computational skills and perspectives to work with data to address their questions in science, scholarship and society. We aim to build that world by scaling evidence-based teaching, creating inclusive environments, and building communities of practice based on open principles. In this role, you’ll join a diverse team of professionals working to spread data-driven research skills. Our community comprises 50,000 learners, 2,000 instructors, 80 Trainers, and 85 member organisations from research institutions around the world.

      Qualifications:

      This posting is intentionally broad. We are not expecting experience with all components of the position. We are looking for someone with skills and perspectives that complement our existing team and an enthusiasm for the role and the goals and approaches of our organisation.

      Required:

      • Evidence of community building efforts

      • Excellent written and real-time communication skills

      • Demonstrated leadership experience in professional or volunteer settings

      • Familiarity with the open-science, open-source community

      • Passion for sharing digital research skills

      • Customer-service orientation

      • Ability to work with minimal supervision

      • Excellent time management skills

      • Able to work virtually with a distributed team

      • Familiarity with GitHub

      Preferred:

      • Experience with The Carpentries

      • Experience working with a volunteer community

      • Understanding of nonprofits and their communications needs

      • Editorial experience

      • Experience teaching technical subjects

      • Demonstrated experience with social media and/or blogging

      • Project management skills

      • Familiarity with one or more of the following: R, Python, SQL

      Our team values openness, honesty, fairness, and transparency as the keys to fostering trust. We believe that individuals are the most important part of our organisation and our strongest resource. We strive to make decisions that prioritize people first and empower the growth and success of all who are part of our organisation. We value a growth mindset in all that we do and strive to be always improving and evolving ourselves and our methodologies, being receptive to feedback, responsive, curious, and willing to learn.

      About Us

      We’re a core team of eleven staff and independent contractors, with a nine person Executive Council. We’re a fiscally sponsored project of the 501(c)3 Community Initiatives. We have a large community of instructors and contributors, and a much larger community of users. We use evidence-based teaching practices to teach the core skills for effective computational and data work, and we promote reproducible research and open science/open source widely. All interactions in The Carpentries community and spaces, both virtual and in-person, are governed by our Code of Conduct.

      Compensation and Benefits

      This is a remote position and is initially funded for 18 months, with the possibility of renewal. For US-based candidates, compensation will be $77,000 - $104,500 USD annually, commensurate with experience. Outside the US, total compensation may need to be adjusted in accordance with legal and financial costs associated with international hiring and contracting for a US-based entity. All qualified applicants are highly encouraged to apply, and we will make every effort to be transparent about the impact of costs on potential compensation during the interview process.

      In the US, Community Initiatives offers a comprehensive benefits package including:

      • Fully paid medical, dental and vision

      • 401k with employer match

      • Basic life insurance, AD&D, STD & LTD

      • 4 weeks of vacation

      • 12 paid holidays

      • 4 floating holidays

      Outside the US, Community Initiatives will make every effort to support the hiring or contracting of international workers, following all local laws related to employment and benefits, ensuring a competitive compensation package.

      Equal Employment Opportunity

      The Carpentries is dedicated to providing a welcoming and supportive environment for all people, regardless of background or identity. We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by US federal, state, or local law. We encourage all qualified individuals to apply.

      To Apply

      Please submit a cover letter and resume or CV to [email protected] If you would like to be considered for any of our other open positions, please indicate all positions you are applying for in your cover letter. Please also clearly indicate the country in which you pay taxes.

      Applications received before 11 December 2019 will receive full consideration.

    • Bungee empowers enterprises to drive great business decisions.

      Headquartered in Seattle and founded by Amazon veterans, Bungee enables enterprises to gain access to global data on-demand and drive critical business decisions across industries. We’re a small, fast-growing company with our service already in use by several Fortune 50 companies.

      The Data Scientist will shape Bungee’s product offerings and making our existing core data collection and analytics products more efficient and scalable. You will be a key member of the team with own projects end to end and work directly with customers. You will have the opportunity to solve problems, think creatively and try new things. You will be part of the team which is responsible for building machine learning models that drive our platforms, products, marketing, and business analytics.

      We are looking for people who are willing to propose new and better ways of how to achieve our goals and be able to show us why. Willing to sprint to action to solve a problem, even when conditions are not ideal. Can treat systems and models as a whole to decide what to improve. Always Interested in learning, and figuring out ways to make our products and teams better. Delivers early and often, doesn't get bogged down to get it perfect the first time. Wants to work cooperatively in a team that is welcoming and truly understands the value of data. Appreciates working in a phenomenal environment with high ethical standards and a culture of kindness.

      At Bungee Tech, we believe in a workplace where you can be your best, where you and the company can grow together. We attract a highly diverse group of talented people who are both thinkers and doers. We believe we are only scratching the surface on our opportunity, and we’re looking for incredible people like you to help us on that journey. Come join us!

      Responsibilities

      • Architect & develop and train deep learning models for knowledge extraction, entity matching, entity resolution, reinforcement learning, knowledge base extraction.

      • Architect, debug, and improve deep learning models.

      • Improve the accuracy of existing machine learning systems

      • 2+ years of industry experience

      • Participate in team discussions, presentations.

      Requirements

      • Masters or PhD in Computer Science or equivalent

      • Experience in implementing deep learning methods and algorithms, in computer vision and/or NLP

      • Experience optimizing machine learning benchmarks to competitive levels of accuracy

      • 2+ years of industry experience

      • Experience with TensorFlow/Pytorch/Keras, AWS/GCP/Azure, Python

      • Experience in writing algorithms for speed and scalability

      Preferred Skills

      • Experience with learning in distributed systems, containerization, etc.

      • Published research in NLP & CV areas

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