Remote sales Jobs in February 2020

131 Remote sales Jobs in February 2020

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  • Hottest Remote Jobs

    • Maze is a user testing and usability research platform that turns prototypes into actionable insights from real users, bringing confidence to the design process.

      We're official partners with the world's best design companies: InVision, Figma, Sketch, Marvel, and Adobe! More than 20,000 designers and product managers from companies like Salesforce, Microsoft, and IBM are using Maze to power up their user testing process.

      We believe that products should be tested at the design phase, and we empower product teams with data to remove all guesswork from building digital products. We're a fully remote company working from all over the world, backed by some of the world's top VCs. We love traveling, telling great jokes (read: puns with the word "maze" in it), and terrible drawings. Come join us!


      The job

      You will work on all aspects of our current product, which includes: 

      - Our user-research platform, with all the challenges associated with complex data-visualisation & analytics dashboard.

      - Our tester’s hiring platform, where you’ll work with us on building a complete marketplace from scratch.

      - Prototyping tool integrations, or you’ll be able to work directly with the development teams of InVision, Marvel, Adobe, Figma and more.

      - Our automated reporting platform, where you'll work on a comprehensive document for the whole product team to collaborate on.


      As part of the Maze team, here’s what you’ll do:

      - Architect and develop highly scalable web applications

      - Work closely with our designer and engineers to design, build, and ship new features from scratch

      - Evaluate and improve the performance, durability, and security of applications in production

      - Take ownership for your tasks and see features through from start to finish

      - Help teammates improve when reviewing their work and appreciate feedback when they reciprocate


      Requirements:

      - Perfectly fluent in English

      - Javascript & ReactJS expert

      - GraphQL / nodeJS knowledge

      - Functional programming evangelist

      - Able to write maintainable and scalable code

      - Write tests & always improve your work environment

      - Enjoy working remotely


      Bonus points:

      - Interest for UX & UI design

      - Experience doing data-visualisation & canvas

      - Experience with deployment automation tools

      - A good dose of ambition, as well as a great sense of humor


      How to Apply:

      We receive a lot of applications so try to submit something that will grab our attention! It’s important for us to see your understanding of our product so make sure that:

      1) you've done some research on Maze and signed up to try the product;

      2) you include a well-structured and concise message with your application explaining why you find Maze interesting and why you'd be a good fit. Show off a little :).

    • 3 days ago

      CVEDIA is a funded AI company that develops deep learning solutions for some of the largest organisations on the planet. We develop and license solutions for computer vision systems. CVEDIA is seeking an ambitious and intelligent Account Executive to contribute to our growth. This position will be responsible for developing new business across verticals including ADAS/AD, Agricultural, Industrial and Infrastructure.

      In this role, you will have the opportunity of working in a team of exceptionally talented and driven individuals who are all making a massive impact on our business. There is no micromanaging or babysitting at CVEDIA, everyone here drives their own ideas all the way from start to finish, everyone is given an equal opportunity to flourish and see the fruits of their labour.

      Responsibilities Include

      • Effectively building and managing a pipeline of 30 to 50 active opportunities
      • Closing of client contracts ranging in size from $50k to $1 Million a year in ARR
      • Collaborating with internal stakeholders and customers to recognize and develop new market opportunities
      • Exploring creative licensing opportunities and championing their success
      • Accurate forecasting of pipeline and consistent delivery of quota
      • Maintaining a high level of attention to detail and precision in communication

      Key Qualifications Include

      • Proof of meeting and exceeding sales goals
      • Ability to deliver presentations and speak to technical capabilities of the solution
      • Passion for working in a fully virtually distributed remote startup environment
      • Enthusiasm to contribute to a rapidly growing and innovative company culture
      • Intelligence and ability to quickly establish credibility with a technical buyer

      What We Offer

      • Fully distributed team, located in 19 countries
      • 4 weeks paid holiday per year
      • Yearly team meetup - this year we went to Portugal!
      • Anti-discriminatory company culture - we won’t discount you for things like needing to pick your kids up from school, your age, your ethnicity, or your gender
      • An excited, communicative, and helpful team - we keep our work environment positive, but we also place importance on honesty

      Our Values

      1. Passion - We need both energy and passion to develop cutting edge AI. To succeed at CVEDIA, you’ll need to have a strong investment in both your career and the role of AI in the future of the planet.

      2. Commitment - CVEDIA has the opposite of a "quick-n-dirty" mentality. Every aspect of our technology has been meticulously built, and is always the product of very hard work.

      3. Autonomy - Carrying confidence in the work we do individually is required to work at the pace that we do as a team. Academic research, tutorials, and even creating our own solutions with the tools we have are all on the board during a regular day's work.

      4. Joy - It's one of our greatest strengths to bring joy and excitement into our workplace. We carry this energy into meetings, project planning, and our dedication to our work, and focus on work that feels meaningful.

      5. Communication - Honest discussions are imperative to the flow of work and ideas. Team members need to be able to effectively communicate complex ideas to those who don’t work in their field. It's a regular occurrence to spontaneously discuss plans and ideas with any team member on the fly, including our CEO or CTO. Each team member is respected equally and acts as a valuable contributor.



      How to Apply

      • Please state in the subject the job position you are applying for
      • Please mention your city and country of residence in your application
      • English applications only - a professional speaking and writing command of English is required for this role
      • Due to time zone difficulties, we’re currently only accepting applicants in North America or European timezones.

      For more information about us and videos of our work, please check out CVEDIA.COM


    • Toggl (North and South America)
      4 days ago

      Want to sell software that has been selling itself for years? 

      Want to join a brand new sales team and partner with a marketing team that delivers quality leads in abundance? 

      Look no further.

      Toggl has over 400,000 daily active users worldwide; our tool is a market leader with massive untapped potential for market penetration.

      Teams at most of the Fortune 5000 are using us but their organisations don’t know it, and they’re missing out on valuable data that could drive increased efficiency and profit.

      Toggl is a time tracker so simple people actually use it, and so powerful it has transformed the way teams worldwide think about each valuable minute of their working day. 

      So why do we need you? One word: potential.

      Toggl has the potential to be so much more, to so many more. We need someone whose potential matches.


      About you

      Here’s the truth: the Sales team is brand-new. We need a team of quick-thinking problem solvers to kick this off right in 2020. 

      You approach problems with an entrepreneurial mind and you want to be acknowledged and compensated for that. You are always looking to optimise: your processes, your understanding, and your environment. You want to get results, and know that your contributions matter. You value relationships highly and find it easy to connect with others. You also love to travel and experience the world – especially with other fantastic human beings.


      About our team

      Toggl is a distributed team of 85+ people working remotely from 30+ countries. We take pride in our professional, learning-oriented and friendly working environment that values work-life balance and constantly doing our best in every aspect of our work. You can work from anywhere in the world, because we know great people do awesome work wherever they are. Every few months we travel to meet up somewhere in the world and spend some quality time together. Our business is profitable with a healthy margin and we are built with no outside investments, so you can count on a stable working environment.


      Some benefits

      • 24 days of paid time off a year, plus your local holidays.
      • 2 company retreats and 2 team meetups a year (expenses covered) for team-building.
      • Laptop and a €2,000 budget to set up your home office.
      • Reimbursement for co-working space rent or internet service at home.
      • Opportunities to attend training, workshops or conferences.
      • Monthly reimbursement for gym membership, massage and other things to improve your health.
      • Support for buying a phone, eyeglasses or tools you need for doing your best work.

      The base salary for this position is $60,000 USD annually with $60,000 1st-year commission OTE.

      You can work from anywhere in the Americas.


      Apply now!

      All it takes to apply is answering a short skills test that assesses your expertise. Only candidates who do well on test will be considered.

    • Close (American or European Time Zone)
      5 days ago

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.

      Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.

      We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio

      About You

      We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.

      You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.

      You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.

      You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.

      You are located in an American or European time zone.

      Bonus points if you have...

      • Contributed open source code related to our tech stack

      • Led small project teams building and launching features

      • Built B2B SaaS products

      • Experience with sales or sales tools

      Come help us with projects like...

      • Conceiving, designing, building, and launching new user-facing features

      • Improving the performance and scalability our API. Help expand our GraphQL implementation.

      • Improving how we sync millions of sales emails each month

      • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features

      • Building user-facing analytics features that provide actionable insights based on sales activity data

      • Improving our Elasticsearch-backed powerful search features

      • Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis 

      • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers

      Why work with us?

      • Culture video 💚

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon retreat video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 10 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • 1 week ago

      Last Call Media is looking for a Producer / Product Owner to join our team! 


      The Role

      Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 


      Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 


      What you’ll do:

      • Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

      • Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

      • Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

      • Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

      • Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

      • Expand relationships with existing customers


      What you’ll bring:

      • A proven track record of leading the delivery of digital products and services that delight customers.

      • 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

      • A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

        Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

      • Experience and/or a desire to work remotely.

      • The ability to travel for conferences, client visits, or workshops, ~10% travel.

      • Ability to work efficiently, sometimes under tight deadlines


      It’d be nice if you also had: 

      • Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

      • Familiarity with other popular web development technologies, third party applications and platforms.

      • Experience or an interest in sharing your knowledge and experience at industry conferences 

      • Familiarity with Atlassian tools, such as Jira and Confluence.


      All of us at LCM pride ourselves on being:

      • Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

      • Highly communicative

      • Able to work independently 

      • Comfortable asking for help

      • Experienced with communicating directly with clients

      • Eager and motivated to learn new concepts

      • A team player in a collaborative environment 

      • A fast learner

      Salary range: 

      $60,000-90,000 USD


      Application Process

      Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

      To apply visit: https://lastcallmedia.com/careers


      This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

    • Do you live and breathe digital marketing, funnel optimization, and conversion? Are you passionate about building a world-class SaaS brand? Can you lead and inspire a team to help you get the job done?


      Adalysis is an award winning suite of tools (SaaS) used by thousands of digital marketers from around the world to help them manage their Google Ads and Bing Ads campaigns. 


      We are seeking a full time Marketing Manager with excellent analytical skills and a proven track record in PPC to lead our marketing efforts. As a high growth SaaS business we are seeking an exceptional candidate to drive campaign output across all digital channels. You will work directly with the founder to help us reach ambitious growth targets. 



      Responsibilities:


      • Devise a marketing strategy across all digital channels (SEO, PPC, Paid Social, Email, Display, Partnerships, PR)

      • Management / execution and tracking of campaigns, focusing on ROI and conversion  

      • Careful analysis of Analytics data and setting up funnels and event data 

      • Oversee and manage website content 

      • Ability to source, hire and manage new team members to support your efforts 

      • Work with designers/developers/copywriters to improve our web presence 

      • Manage split testing of landing pages to improve conversion

      • Manage our content and social media accounts

      • Comfortable on the phone and conferences when speaking to clients



      Key Requirements:


      • Full time dedicated person, working remotely in the UK or Western Europe (within 2 hours of GMT)

      • Fluent in written and spoken English, excellent communicator, knows how to listen

      • Knowledge of all digital channels: PPC, SEO, email, social, content, display

      • PPC knowledge is particularly important with the ability to understand what our tool does and the problem it solves for our clients 

      • Experience in SaaS tools is preferable

      • Comfortable with a high level of initiative and a clear focus on delivering results

      • Flexible, adaptable and organised

      • Available on Skype / Slack (primary means of communication) during working hours



      In return we offer:


      • A better work life balance. Work from home in your own time and space.

      • Flexible working hours

      • £150 day on an independent contractor basis

      • Take unpaid holidays as needed 

      • The space to use your own initiative without being micromanaged 

      • The opportunity to grow with the company and build your own team

      • Access to tools, budget and resources to help you get the job done

    • DataFeedWatch is a Data Feed Optimization tool for web shops that enables merchants to advertise their products on Google Shopping or Comparison Shopping Channels.

      We are an international company with headquarters in Silicon Valley in the U.S. and offices in Krakow and Amsterdam.

      With double-digit growth, we would like to expand the Business Development team for U.S.  

      WHAT ARE WE LOOKING FOR
       

      We want people to join our team full-time. Mr. or Mrs. Right would meet the following expectations:

      • ATTITUDE. Attitude is everything. You have the interpersonal skills to quickly connect and establish a relationship with potential customers.
      • ENGLISH. Your English (written and spoken) is very good. Ideally, it’s ‘native’, but at least more than good enough to communicate with U.S. companies. Preferably you also live in U.S., so you’re in the same time zone as our clients.
      • RESPONSIBILTY. This is a remote position and the rest of the Sales Team is working from Europe. That’s why you need to be able to manage your own work to achieve the objectives without someone looking over your shoulders.
      • KNOWLEDGE OF ONLINE MARKETING. Basic knowledge of online marketing is a requirement – we will teach you the rest. Our prospects are seasoned online marketers and you need to understand their business and their problems. Any experience with Google or Facebook campaigns or marketplaces like Amazon or eBay would be a plus.
      • SALES EXPERIENCE. We offer sales trainings and tools but we also except initiative from your side, so experience in sales can help you with that.

      Any interest or experience in eCommerce or Online Marketing is helpful, but the main issue is: Do you have what it takes?

       
      RESPONSIBILITIES
       

      The Sales Development Representative is the first interface between prospects that have an interest in our software.

      Your main responsibilities as a Sales Representatives will be:

      • Demo of our services to interested potential customers
      • Qualify sales leads based on specific lead qualification criteria definitions
      • Keep track of all communications with customers and leads using our marketing automation software
      • Manage our current client base to keep high customer satisfaction
      • Build and manage lead development pipeline
      • Build market and product knowledge to be able to handle our prospect’s questions
      • Communicate with prospects and clients via LinkedIn

      You will be communicating with prospects via email and on the phone.

       
      BENEFITS
       

      There are many reasons why this job may be what you are looking for:

      • Full responsibility and a lot a freedom
      • Room to learn and to grow
      • A competitive salary
      • You will learn everything about Saas, eCommerce and of course data feeds
      • Quarterly bonuses for good performance
      • Join a market leader in online marketing software and share in the success of our growth
       

      SALARY: Remuneration commensurate based upon experience

         
      HOW TO APPLY:

      If you think you will like this job, please email your CV in English to [email protected] and attach following disclaimer:

      “I hereby consent to my personal data being processed by Wordwatch Inc. for the purpose of considering my application for the vacancy advertised and for the future recruitment purposes”

      We need YOU! 
      Join a market leader in online marketing software and be part of our growth!
  • Software Development (20)

    • Maze is a user testing and usability research platform that turns prototypes into actionable insights from real users, bringing confidence to the design process.

      We're official partners with the world's best design companies: InVision, Figma, Sketch, Marvel, and Adobe! More than 20,000 designers and product managers from companies like Salesforce, Microsoft, and IBM are using Maze to power up their user testing process.

      We believe that products should be tested at the design phase, and we empower product teams with data to remove all guesswork from building digital products. We're a fully remote company working from all over the world, backed by some of the world's top VCs. We love traveling, telling great jokes (read: puns with the word "maze" in it), and terrible drawings. Come join us!


      The job

      You will work on all aspects of our current product, which includes: 

      - Our user-research platform, with all the challenges associated with complex data-visualisation & analytics dashboard.

      - Our tester’s hiring platform, where you’ll work with us on building a complete marketplace from scratch.

      - Prototyping tool integrations, or you’ll be able to work directly with the development teams of InVision, Marvel, Adobe, Figma and more.

      - Our automated reporting platform, where you'll work on a comprehensive document for the whole product team to collaborate on.


      As part of the Maze team, here’s what you’ll do:

      - Architect and develop highly scalable web applications

      - Work closely with our designer and engineers to design, build, and ship new features from scratch

      - Evaluate and improve the performance, durability, and security of applications in production

      - Take ownership for your tasks and see features through from start to finish

      - Help teammates improve when reviewing their work and appreciate feedback when they reciprocate


      Requirements:

      - Perfectly fluent in English

      - Javascript & ReactJS expert

      - GraphQL / nodeJS knowledge

      - Functional programming evangelist

      - Able to write maintainable and scalable code

      - Write tests & always improve your work environment

      - Enjoy working remotely


      Bonus points:

      - Interest for UX & UI design

      - Experience doing data-visualisation & canvas

      - Experience with deployment automation tools

      - A good dose of ambition, as well as a great sense of humor


      How to Apply:

      We receive a lot of applications so try to submit something that will grab our attention! It’s important for us to see your understanding of our product so make sure that:

      1) you've done some research on Maze and signed up to try the product;

      2) you include a well-structured and concise message with your application explaining why you find Maze interesting and why you'd be a good fit. Show off a little :).

    • Quickly maturing startup seeking like minded Sr. Backend-leaning Fullstack Engineer! PacketFabric redefines how companies procure, consume, and manage their network connectivity. The technical team is a small, talented, and close knit group and we need a team member to help us accomplish our goal of making the best darn carrier network on the planet.

      Description

      • As a well rounded software engineer, you should definitely be the type that appreciates diversity in your day, and challenges outside of your comfort level! A typical day in the life of a PacketFabric senior software engineer might include these types of activities:
      • Designing a deterministic lifecycle workflow for our next product offering.
      • Writing core platform code for a new feature, and unit tests for functionality.
      • Refactoring and improving existing code for performance and simplicity. For example, breaking a large method into smaller, more maintainable and easily tested methods.
      • Building command line tools to help network engineers better manage network state.
      • Researching additional ideas, you may have to improve the product/platform overall and sharing with the team.
      • Interacting with customers and/or sales on a bug in the software, quickly resolving it, and coordinating across the team to push a fix.
      • Working with backend engineers and discussing quirks in network protocols and network interconnection which translate rapid API and UI changes.

      Requirements

      • The right candidate will have an abundance of hard core programming skills, have solid instincts for API usability and design patterns. You are probably a full stack developer who naturally gravitates towards work on a product core. You know how to sacrifice algorithmic elegance for getting it done on deadline. More specifics include:
      • Extensive experience with Python and PHP in large applications developed in a team environment.
      • Expert unit tester.
      • Experience in large scale distributed systems.
      • Extensive experience with the HTTP protocol and developing and using RESTful APIs.
      • A solid understanding of OO programming paradigms.
      • Experience with a message queue system like RabbitMQ or Kafka.
      • Experience using NoSQL data stores like Redis.
      • Be completely at home on any *nix command line and building your own tools.
      • Very comfortable using Git in a team environment (i.e. pull-requests, branch management, rebasing).
      • Experience working in an environment leveraging remote communication collaboration tools like Slack, Zoom etc.
      • Never being afraid to venture boldly where none have gone before and develop code where there are no previous libraries to draw from.

      Preferred Experience

      • A huge plus for actually doing any router/switch configuration or infrastructure automation.
      • Previous exposure to layer 2/3 networking protocols and concepts such as IPv4/6, VLANs, VPNs, BGP, etc.
      • Experience with Python-based web application frameworks like Flask, Django, or Sanic
      • Any experience interacting with physical world equipment - industrial, medical, etc
      • Experience creating highly maintainable Javascript.
      • SQL experience.
      • Experience with Vue.js, Angular and AngularJS.
      • GraphQL
      • Experience creating large scale data visualizations of any type.
    • Close (American or European Time Zone)
      5 days ago

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.

      Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.

      We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio

      About You

      We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.

      You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.

      You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.

      You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.

      You are located in an American or European time zone.

      Bonus points if you have...

      • Contributed open source code related to our tech stack

      • Led small project teams building and launching features

      • Built B2B SaaS products

      • Experience with sales or sales tools

      Come help us with projects like...

      • Conceiving, designing, building, and launching new user-facing features

      • Improving the performance and scalability our API. Help expand our GraphQL implementation.

      • Improving how we sync millions of sales emails each month

      • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features

      • Building user-facing analytics features that provide actionable insights based on sales activity data

      • Improving our Elasticsearch-backed powerful search features

      • Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis 

      • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers

      Why work with us?

      • Culture video 💚

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon retreat video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 10 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • 1 week ago
      Who are we?

      Flyt is a technology platform designed to connect the world’s top food delivery companies with the world’s largest restaurant brands. If you have ordered food on your phone you have touched our technology.

      Today, we’re a global company, with our technology being deployed across Europe, North America and Australia, and with team members in six countries. Yet we’re still human-scale: everyone can get to know everyone, and we are structured to ensure every team has a strong sense of community and autonomy on how to hit their goals.

      Flyt is organised in small, cross-functional, autonomous teams we call squads. Each one of our squads owns an area of the product end-to-end and is responsible for meeting a business goal. Same principles as the Spotify model, but customised to what works for us.

      The Role

      We are on the lookout for a developer to work remotely with our North America team.

      Experience in either Go, Node or PHP would be massively beneficial and you must love being autonomous in a small team.

      Requirements

      Key Responsibilities
      • To build new features in our two core languages Go and Node
      • To work within our Microservices architecture and deliver highly level readable and maintainable code
      • To work with the world's largest delivery companies and to innovate in this exciting space
      • To make key architectural decisions and to help move our platform forwards
      Working with us

      You’ll love working here if:

      • You can’t wait to roll up your sleeves and build a great product with a dedicated team
      • You love having a goal, and having the autonomy to decide the best way to go for it
      • You obsess over personal growth. Feedback, Coaching, Learning, Teaching.
      • You like to communicate transparently (all our #slack channels are public!), and are willing to listen to your peers, earn trust and show up curious

      Benefits

      • A competitive salary
      • Flexibility to truly work remotely
      • Access to coaches on leadership, product, tech and sales
      • Top spec Macbook Pro to enable you to do your job well
      • The training budget you need to help you level-up
      • A quarterly $$$ bonus pool
      • 25 days holiday pa
      • Quarterly meets at different locations around the world where we all get together, plan for the next quarter and have some fun!
      • The opportunity to work in a fast-growing company with global expansion plans and operations spanning Europe, North America and Australia.
    • 1 week ago

      Theorem is a team of experts who set sound principles and best practices into action. Our team solves complex problems and builds amazing things for some of the largest global household names. We work with team members around the world and have offices in LA and New York. While this is a remote first role, initially, the position will require at least bi-monthly travel to the UK. Candidates closer to major travel airport hubs will be given priority.  You must be authorized to work in the United States.
      As Software Solutions Architect, you are a polyglot engineer with a hunger for learning new languages and tools. You see yourself as a maker and you are interested in all steps of the process, from understanding the challenge, to designing, developing and deploying.
      As a consulting Software Solutions Architect, you are always happy to be learning, choosing the right tool for the job but also becoming the foremost domain expert about our client’s business. You should always be able to answer the question: What have I learned this week?

      Responsibilities and Duties

      In this role, you will participate in the full life cycle of application development for our clients with duties including but not limited to:

      • Assist the sales team with uncovering and understanding technical requirements and producing estimates and risk assessments for new projects.
      • Become the domain expert for our clients’ business and gain a deep knowledge of their infrastructure and internal systems.
      • Research technologies and assess their fit for the challenge at hand.
      • Educate and train clients and stakeholders about the benefits of our approach to software and solutions development.
      • Assist the engineering team on product delivery by writing code and reviewing pull requests.
      • Collaborate with the team to create a successful project hand-off plan

      Qualifications and Skills

      • 10+ years of experience in software engineering.
      • Over 5+ years of experience directly consulting with clients.
      • Eager to learn new languages and technologies.
      • Proficient and experienced with at least 3 programming languages; JavaScript, Ruby, Elixir, Go, C# and Python are all a plus.
      • Strong experience designing and delivering features on both server and client sides of the development stack.
      • Demonstrated experience researching new tools, acquiring new skills, and implementing your new knowledge on the fly with confidence and accuracy
      • Experience with AWS, GCP, or Azure is nice to have.
      • Experience working with Chef, Ansible, and other provisioning technologies is a plus.
      • BS of Computer Science or similar academic background is a plus.
      • Excellent skills in spoken and written English language.
      • Possess a strong and reliable internet connection.
    • 1 week ago
      Job Description

      About Pluralsight Flow, powered by GitPrime 

      GitPrime is now a Pluralsight company, an entire functional department of our new parent company. We are pioneering data-driven engineering. We report on the work patterns and the people-side of software development so engineering leaders can advocate for resources and demonstrate that they're driving business value based on objective data. We have strong product-market fit with hundreds of happy customers and we are growing rapidly.  

      Working at Pluralsight 

      Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology learning platform organizations and individuals in 150+ countries count on to innovate faster and create progress for the world.  

      At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do everyday, we empower the people who power our world.  

      And we don’t let fear, egos or drama distract us from our mission. We’re adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission, we are one.  

      The Opportunity  

      As a DevOps Engineer at Pluralsight, you will partner with the DevOps Manager to curate Developer self-service tools and systems to empower our continuous deployment environment. You will keep Pluralsight’s finger on the pulse of the DevOps community by continually researching, testing, and developing solutions to better enable our Software Engineers through automation and self-service. As an embedded member of remote development teams, you will be the subject matter expert on how and when to utilize the tools built and deployed by DevOps, as well as an influential partner in delivering incredible end user experiences.Pluralsight is a leader in the tech education space, and as such, our engineers are a driving force in developing and promoting industry best practices while continually synthesizing new ideas. You will help set the bar for DevOps teams across the industry while building a product that creates the innovators of tomorrow through technical education.

      Who you are: 

      • You are an experienced DevOps professional that enjoys being in the middle of the development lifecycle
      • You love exploring new technologies and keeping your own technical skills sharp while exhibiting responsibility and caution
      • You have a passion for innovation, learning, and excellence
      • You elevate the technical abilities of those around you
      • You are an amazing communicator and effective influencer within the remote teams you are on
      • You have a track record of being analytical, methodical, and quality-driven

      What you’ll own: 

      As a DevOps Engineer with a knack for automation, troubleshooting, and problem-solving, you will be responsible for monitoring our environments, servers, and applications for health, performance, and security. You will work with our talented team of Software Engineers to decide how to best create meaningful outcomes for our end users.

      Infrastructure:

      • Develop a flexible infrastructure to promote Developer self-service, while promoting continuity across our overall environment.
      • Development of tools and systems to support Developer self-service
      • Continuous environment monitoring for application health, performance, and security
      • Maintaining a pulse on emerging technologies and discovering hidden opportunities in our environment
      • Use technical expertise and experience to evaluate industry technologies and assess practice relevance
      • Collaborate with Software Developers to research and address technical needs and to roadmap and develop new solutions
      • Maintain and improve standards of Operational Excellence
      • Ensure redundancy and resilience of infrastructure and services
      • Reliability and Performance
      • Championing of continual improvement in the areas of reliability and performance
      • Help design and implement secure environments and servers
      • Forecast and assess reliability risks
      • Ensure all infrastructure is configuration managed
      • Development Support
      • Support DevOps Manager
      • Collaborate with the Ops and DevOps teams, as well as Security, IT, and Software Engineers

      Experience you’ll need: 

      • A successful candidate will be well experienced in key areas such as AWS, Saltstack, and Terraform (or similar)
      • Experience with Kubernetes and containerization to be able to support existing teams
      • Ability to quickly analyze and comprehend new or unfamiliar technologies or ideas
      • Track record of progressive DevOps engineering experience including the following:
      • Strong systems administration skills in both Linux
      • Experience in automation and the development of automation tools
      • Strong background in continuous integration and deployment methodologies/pipelines
      • Strong administration of HAproxy, RabbitMQ, Redis
      • Strong knowledge of network security and performance
      • Knowledge of compliance frameworks (PCI, SOX, SOC 2, ISO 27001)
      • Powershell, Bash, and Python scripting
      • Database administration background in Postgres or similar
      • Experience with Kafka a plus
      • Strong understanding of DevOps mentality and tools

      Technologies and tools you’ll use and interact with here:

      • Linux - Ubuntu LTS, RHEL, CentOS 7, Fedora Core
      • Tools - Github, New Relic, TeamCity, Octopus Deploy, Saltstack, OpsGenie, ELK, Terraform
      • Services - Haproxy, Nginx, IIS, RabbitMQ, Kafka, Zookeeper
      • AWS - EC2, RDS, ECS, VPC, Route53, ELB, ALB, Lambda, Elasticache, Cloudfront, Service Catalog, Cloudwatch, CloudFormation, IAM, Certificate Manager, Directory Service, WAF & Shield, SQS, SNS
      • Data Stores - Cassandra, Postgres, MySQL, MSSQL, Redis, BigQuery, Hadoop, Elasticsearch
      • Other - Cloudflare, Salesforce.comwpengine.com, Zuora, Adobe AEM, Adobe Search and Promote
      • Languages in use here that you may help support: Python, Node.js, Ruby, Java
      Qualifications

      Additional Information

      Be Yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    • 1 week ago
      Who are we?

      Flyt is a technology platform designed to connect the world’s top food delivery companies with the world’s largest restaurant brands. If you have ordered food on your phone you have touched our technology.

      Today, we’re a global company, with our technology being deployed across Europe, North America and Australia, and with team members in six countries. Yet we’re still human-scale: everyone can get to know everyone, and we are structured to ensure every team has a strong sense of community and autonomy on how to hit their goals.

      Flyt is organised in small, cross-functional, autonomous teams we call squads. Each one of our squads owns an area of the product end-to-end and is responsible for meeting a business goal. Same principles as the Spotify model, but customised to what works for us.

      The Role

      We’re looking for a Senior Go Developer to join one of our teams. You'll be helping big restaurant brands like McDonald’s, Burger King or KFC connect their systems to our platform and enable new mobile and web experiences.

      Requirements

      What you'll be doing

      Here’s what your day-to-day looks like:

      • Building new microservices on an event-based architecture. Golang, Kafka, AWS.
      • Engaging directly with customers and partners to connect their services to our platform
      • Sharing new standards and best practices with the wider engineering team
      • Helping decide the best next thing to do so you meet your quarterly team goals
      • Taking full ownership of your microservices: from coding and testing them to running them once they’re live
      Working with us

      You’ll love working here if:

      • You can’t wait to roll up your sleeves and build a great product with a dedicated team
      • You love having a goal, and having the autonomy to decide the best way to go for it
      • You obsess over personal growth. Feedback, Coaching, Learning, Teaching.
      • You like to communicate transparently (all our #slack channels are public!), and are willing to listen to your peers, earn trust and show up curious

      Benefits

      • Salary: £75,000 to £95,000 pa
      • Flexibility to truly work remotely
      • Access to coaches on leadership, product, tech and sales
      • Top spec Macbook Pro to enable you to do your job well
      • The training budget you need to help you level-up
      • A quarterly £££ bonus pool
      • 25 days holiday pa
      • Quarterly meets at different locations around the world where we all get together, plan for the next quarter and have some fun!
      • The opportunity to work in a fast-growing company with global expansion plans and operations spanning Europe, North America and Australia.
    • Who are we?

      Flyt is a technology platform designed to connect the world’s top food delivery companies with the world’s largest restaurant brands. If you have ordered food on your phone you have touched our technology.

      Today, we’re a global company, with our technology being deployed across Europe, North America and Australia, and with team members in six countries. Yet we’re still human-scale: everyone can get to know everyone, and we are structured to ensure every team has a strong sense of community and autonomy on how to hit their goals.

      Flyt is organised in small, cross-functional, autonomous teams we call squads. Each one of our squads owns an area of the product end-to-end and is responsible for meeting a business goal. Same principles as the Spotify model, but customised to what works for us.


      The Role

      We’re always on the look out for Developers! So if you are just at the start of your career or an experienced Developer, we would love to hear from you.

      Experience in either Go, Node or PHP would be massively beneficial and you must love being autonomous in a small team.

      Requirements

      Key Responsibilities
      • To build new features in our two core languages Go and Node
      • To work within our Microservices architecture and deliver highly level readable and maintainable code
      • To work with the world's largest delivery companies and to innovate in this exciting space
      • To make key architectural decisions and to help move our platform forwards
      Working with us

      You’ll love working here if:

      • You can’t wait to roll up your sleeves and build a great product with a dedicated team
      • You love having a goal, and having the autonomy to decide the best way to go for it
      • You obsess over personal growth. Feedback, Coaching, Learning, Teaching.
      • You like to communicate transparently (all our #slack channels are public!), and are willing to listen to your peers, earn trust and show up curious

      Benefits

      • A competitive salary
      • Flexibility to truly work remotely
      • Access to coaches on leadership, product, tech and sales
      • Top spec Macbook Pro to enable you to do your job well
      • The training budget you need to help you level-up
      • A quarterly £££ bonus pool
      • 25 days holiday pa
      • Quarterly meets at different locations around the world where we all get together, plan for the next quarter and have some fun!
      • The opportunity to work in a fast-growing company with global expansion plans and operations spanning Europe, North America and Australia.
    • Company Description

      As a digitally-focused management consultancy, we do more than strategy. From strategy and design to architecture and development, we deploy senior, cross-functional teams to work hip-to-hip in the trenches with client teams. 

      Founded in 2003, Intevity (previously Twin Technologies) is a full service, digitally-focused management consultancy based in Boston, MA with remote offices and employees throughout the eastern and central US (Baltimore, Chicago, D.C., New York). Intevity focuses on both Commercial and Public Sector clients, with deep expertise in retail, software, and government. Intevity has key vendor partnerships with Adobe, AWS, and Salesforce. 

      We work on all phases of projects, from early discovery and design to strategy to execution. We are known for our vulnerability-based culture, high levels of craftsmanship, innovation, and trust; being able to truly connect with the needs and spot the real reasons why an organization is being held back from achieving their goals. 

      We specialize in digital transformation in retail, software, and government. We align audiences, optimize processes and build custom, cutting-edge experiences on leading platforms—all while helping businesses increase velocity while reducing organizational risk. 

      As an agile company, Intevity is committed to continually growing and evolving with the market to provide an environment where creativity, leadership, mentoring, planning, and resources are in place to achieve our shared goals.

      Job Description

      The Full-stack Developer will serve as part of a development team supporting both established projects and creating from the ground up. The ideal candidate is an experienced leader and team player who is adept at both frontend and backend web development. They are passionate about technology and committed to lifelong learning, possessing the ability to apply their technical knowledge, skills and experience to solve complex/real-world problems.

      Qualifications

      • 1+ years software engineering experience

      • Must have experience designing complex software solutions

      • Exposure to all aspects of modern web application architectures, visual design, and mobile web development

      • Versatility developing with multiple front-end and back-end technologies (Example: ES.Next, TypeScript, Go, React, GraphQL, SCSS/LESS, Python/Bash scripting)

      • Experience with a variety of data systems such as SQL, NoSQL, Stream Processing and Distributed Key-Value Stores

      • Familiar with REST API schema formats, such as: OpenAPI/Swagger, GraphQL and ProtoBuf

      • Experience with running and defining Docker containers

      • Familiar with Kubernetes resource APIs and related CLI tools

      • Comfortable using and configuring software on Linux based operating systems

      • BS in Computer Science or equivalent experience

      • Has experience working from home on distributed teams in a remote model

      • Willingness and ability to travel to our client sites when necessary (rare)

      • Contract position to start which could lead to a full-time role

      Expectations: 

      Being remote allows our employees to live where they want to.  It means being able to have the lifestyle that you choose. Working remotely is not for everyone but it allows us to spend less time commuting and more time on the things that really matter.  We believe this is essential to supporting a workforce that can achieve a healthy work-life balance. 

      What does this mean for you?  You get to work from where you need or want to work. Each team member is provided the tools, infrastructure, and support to create a productive, professional work from home office environment. We observe and operate standard East Coast working hours to support the majority of our clients and our teammates. We also provide some flexibility for daily schedules to accommodate one’s personal obligations to home and family life.

      We recognize that working remotely isn’t always easy; the remote work model encourages independent thinking but requires increased professional accountability and self-discipline.  We are an outcome-focused team and work to get the job done. We champion a culture of transparency and openness.  

      While travel is part of the job requirement to service clients and team build, we ensure it is asked for and planned as thoughtfully as possible.  Travel amounts do vary by engagement, but in this role/project, a full-stack developer can expect the travel to be very light.  MAYBE once per quarter, if that.

      Additional Information

      Intevity offers a competitive and comprehensive employee compensation and benefits package that includes base salary, medical, dental and vision insurance, long and short-term disability insurance, life insurance, 401k program with company match, and an open PTO plan.

      Intevity is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, or protected veteran status.

    • 3 weeks ago
      If you want to have a greater impact in the open source ecosystem by enabling our Customers to use new
      technology to build better software faster - then you should keep reading.

      We are searching for another great Customer Support Engineer to support our APAC customers.   While this is a 100% remote role, we are looking for the Engineer to be based in Singapore.

      Our CSEs also identify common patterns and/or challenges customers are facing so as to influence the evolution of the product portfolio and best practices. Note - Although this is a 100 % remote role, we expect that travel to customer locations will initially be 35% - 45%.

      Why this role matters
      Our customers are enterprise architects, security officers, developers, DevOps managers. We offer them
      subscriptions to valuable software that works. As long as our customers value their investment, they
      continue to renew and expand their deployments. No value = no growth and no renewal. 

      Fortunately, our customers find us easy to work with (as reported via customer sat surveys). They trust
      Sonatype and value their investments, as demonstrated by our 90%+ renewal rate -- one of the highest
      renewal rates in the software subscription business.  But we choose not to rest on our laurels. 
      If our customers are not optimized, properly deployed, or have compromised rollouts due to their lack of
      time, technical know-how/resources, or understanding of best practices - it will inhibit our mutual ability to
      achieve success and expansion. That is why this role is so important.

      What our CSEs do
      • Coach and educate a set of customers on implementation and usage best practices for the Sonatype Nexus Platform to ensure smooth on boarding, faster adoption, increased footprint, etc.
      • Share field insights with your peers in Customer Success as well as our Sales, Product Marketing, and Engineering teams. Provide feedback on how to bring more valuable features to the product based on customer reactions and your hands-on experiences.
      • Discover and analyze gaps in the customer experience, identifying early warning signals and then working with cross-functional teams to address them
      • Act as the voice of the customer - use your insights to help us drive improvements, influence product roadmap, deploy customer advocacy programs, etc.
      • Ensure customers are SUCCESSFUL and DELIGHTED with Sonatype products and services, not merely satisfied

      What we are Looking For
      • Our CSEs have from many different types of backgrounds including DevOps Engineers, Software Engineers, Quality Engineers, and Solutions Architects. While they paths are different, they all share the following:
      • Broad knowledge of modern software development life cycles and the tooling that development organizations use to build applications is important
      • Ability to travel 35%
      • Strong communication and interpersonal skills
      • Excellent troubleshooting and analytical skills
      • Well-honed project management and organizational skills
      • The desire to build long-term relationships and help our customers be successful

      What We Offer
      • The opportunity to be part of an incredible, high-growth company, working on a team of experienced colleagues
      • Competitive salary package
      • Business casual dress
      • Flexible work schedules that ensure time for you to be you
      • 2019 Best Places to Work Washington Post and Washingtonian
      • 2019 Wealthfront Top Career Launch Company
      • EY Entrepreneur of the Year 2019
      • Fast Company Top 50 Companies for Innovators
      • Glassdoor ranking of 4.9
      • Come see why we've won all of these awards

      We are 300 employees from diverse backgrounds, that hail from 50 countries, and speak 15 languages. But, we all share one thing in common: we’re passionate about accelerating software innovation. Our vision is to put Nexus products at the center of every open source decision made by modern engineering organizations.  We’re one of the fastest growing tech companies in America and have been named both a Deloitte Fast 500 and Inc. 5000 company three years in a row. We’re backed by world class investors including TPG, Goldman Sachs, Accel Partners, and HWVP.  Learn more at www.sonatype.com.
       
      Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know
    • 1 month ago

      BEE (https://beefree.io) - MailUp Group’s Business Unit that develops and markets a popular drag-&-drop email builder - is looking for a Customer Support Engineer to join the team in North America.

      Your impact

      As a Customer Support Engineer, reporting directly to the Support & Community Manager of the business unit, your role will be to help in the adoption and use of BEE Plugin, the embeddable version of our email editor. Over 500 software companies around the world have already decided to license and embed BEE instead of developing their own drag-n-drop editor because by doing so they save time, money, and all the complexity of creating & managing a new product.

      Your core responsibilities will be:

      • Assist prospects in the discovery of BEE Plugin features, at a technical level.

      • Help new customers in the implementation of the editor within their SaaS application.

      • Support existing customers when their support requests are escalated to you.

      • Help the development team by performing technical troubleshooting on those escalated tickets.

      You will carry them out by:

      • Becoming an expert user of BEE Plugin, the embeddable version of the BEE editor.

      • Becoming very familiar with the sample code that prospects use to build Proof Of Concepts with BEE Plugin, and contribute to the code base, whenever able to do so.

      • Becoming intimately familiar with - and a contributor to - BEE Plugin technical documentation, which helps prospects understand the potential of the product & build prototypes with it, and helps customers implement the software in their SaaS applications.

      • Identifying and troubleshooting issues that prospects and new customers are reporting while integrating BEE Plugin, resolving as many as you can on your own, and escalating them when needed to the engineering team as bugs, or to the product team as product feedback.

      • Interact with prospects and customers remotely through a variety of channels used by the company, which include: phone calls, video calls, Slack chats, support tickets (Zendesk), threads in the Community portion of our Web site, questions posted to the technical documentation site, and more.

      • Collaborating with the Sales, Support, Development & Product teams to deliver a user experience to our prospects and customers that’s as seamless as possible.

      • Providing the product and engineering team with continuous feedback, which includes opening detailed bug reports in the bug tracking system (JIRA).

      What we offer

      BEE stands for "Best Email Editor" and that's the original, ambitious goal chosen for this project. Made with lots of passion between the United States and Italy, BEE is becoming a standard for digital content creation, starting with emails (“beautiful emails, fast”, is one of our tag lines). The editor is used by hundreds of thousands of people every month at beefree.io and embedded in over 600 SaaS applications.

      When you join our company, you can expect:

      • Full time work in a fast growing, exciting project with worldwide recognition as a market-leader in our industry.

      • A dynamic team, geographically dispersed (Italy, USA), working with a startup mindset.

      • Flexibility: trust is one of our values and we strongly believe in results and in the continuous feedback culture.

      • Yearly team retreat, often in Italy (in 2019 the BEE team retreat was here).

      • Many opportunities for professional development through your daily exposure to marketing-leading products, and also through access to online training resources (free, unlimited course subscription to Udemy) and offline events (attendance to conferences, etc.).

      • Competitive salary plus incentive-based compensation.

      • Health insurance benefits;

      • 401K plan with employer matching;

      • Commuter benefits, and many other benefits.

      The legal name of the BEE business unit is MailUp, Inc., a Delaware corporation that is a wholly-owned subsidiary of MailUp SPA (MailUp Group’s head legal entity). MailUp, Inc. is headquartered in Oakland, California.

      What we are looking for

      • Computer science degree or equivalent experience.

      • 3+ years of experience as a full-stack Web developer.

      • 2+ years of experience in a customer-facing technical role: technical support, product support, training, etc.

      • Technical skills:  strong front-end Web application development skills: JavaScript, SCSS, CSS, and HTML; deep understanding of how RESTful APIs work, including the JSON data format;  understanding of front-end security concerns: CORs, TLS, and XSS; Understanding of Docker, basic networking, and VMs (e.g. AWS EC2) to the extent you can study our documentation, install our Docker-based on-premises solution, and answer technical questions.

      • Outstanding communication skills: you love interacting with both customers & team members, in writing or in person/video call.

      • Outstanding writing skills: you enjoy explaining things to people in writing, providing examples, how-to’s, and ensuring that the message gets across.

      • Troubleshooting skills: you enjoy finding the cause behind a specific problem, explaining it to others, and working with others to help find a solution.

      • Organizational skills: you like working independently and are able to organize your activities without supervision.

      • Experience with customer support software like Zendesk is a plus.

      • Experience with B2B SaaS is a major plus.

      Location & Travel

      • North America (US or Canada). We have an office in Oakland, CA, but you can work remotely as well.

      • If you work remotely, we may ask you to join us in Oakland (or another location) for in-person sessions from time to time. 

      • Some travel may be required to help at our booth when we sponsor a conference.

      • Some travel will be required for our yearly team retreat. Between travel and meeting time, the retreat typically requires about a week of your time. We will provide ample notice so that you can plan for it.

    • We're looking for a Senior Backend Engineer

      Join us on our mission to help the best products win.

      It's often said that:

      The best products don't win, the ones with the best distribution do.

      We're doing something about that. Blanket gives the best products an unfair advantage by giving them access to the best distribution.

      The first problem we're solving on our way to fulfill that mission is to automate the Sales Development process. That's prospecting, reaching out, crafting collateral, and booking sales demos.

      We're looking for teammates that need to see their work have an immediate impact, and enjoy fast-paced and high-growth environments. Join us and play a crucial part in building a platform that some of the most respected companies will use to increase their sales.

      Senior Backend Engineer

      What your day will look like

      You’ll be working closely with Ricardo (CTO) and Miguel (Senior Front-end Engineer).

      Here’s what your typical day would currently look like:

      • Integrate with various APIs and third-party platforms

      • Collaborate with your teammates on software design and implementation

      • Help design and create a robust, scalable, and clean server-side architecture that can handle large volumes of data

      • Constructively participate in code reviews

      • Collaborate with your teammates across departments

      • Own whatever comes your way and see it through to the end

      • Build highly scalable endpoints, microservices, and systems

      • Maintain very large databases

      • Our stack is NodeJS, React, Postgres.

      Requirements

      • 4+ years of professional software development experience with JavaScript, Node.js, Redis

      • Experience with modern JavaScript and Node.js frameworks

      • Strong Computer Science background and understanding of algorithms and data structures

      • Experience with REST API design, implementation, and usage

      • Writing clean code, and testing it throughout the development process to ensure the quality is up to standards

      • Excellent communication skills

      • Experience with the Github development flow and code reviews

      • Experience working with relational databases

      • Experience working with cloud services (AWS, Google Cloud, etc.)

      • Experience working with microservices architectures

      • Ability to self-manage, prioritize, and deliver functional solutions

      Preferred

      • BS Computer Science or equivalent experience

      • Experience working remotely

      • Experience with tech startup environments

      • Experience building scalable server-side systems

      • Experience with automated testing

      • Experience with ML/AI theory, practice, and implementation

      What we value

      We’re building a teammate centric and remote-first company that recruits the best talent regardless of location, background, or gender.

      We consider our work to be our craft. We're driven by progress, getting a little bit better at what we do every single day. We value working openly and transparently because it helps maintain and scale our culture.

      The best way to feel what we value is to check out our culture guide.

      We're likely not a good fit if you

      • Seek comfort

      • Feel best around teams with a clear hierarchy

      • Find that teams work best when people stick to their job descriptions ("I probably shouldn't do that, that's not my job")

      • Think hustle and hard work are overrated

      • Feel that you're at a skill level that you're complacent with

      • Think that remote teams don't work as well as having everyone in the same office

      • Are any combination of ninja, rockstar, or guru

      • Enjoy big-reveal moments after working siloed on a project

      Consider joining if you

      • Value a teammate approach to company building

      • Enjoy working in flat-ish hierarchies

      • Think that there's still a ton for you to learn

      • Believe in openly sharing progress as you work

      • Believe in giving and receiving candid and transparent feedback

      • Are capable of having robust debates

      • Embrace a Disagree and commit culture, because it leads to better products than consensus-driven ones

      • Are an entrepreneur at heart

      • Believe in being deliberate about how you spend time

      • Are high on self-awareness and introspectiveness

      Perks and benefits

      Our four biggest perks and benefits:

      • Work environment freedom and flexibility

      • Everything you do or say matters

      • Everything you do or say has a tangible impact

      • Results are valued over egos on all interactions

      Since we believe those benefits are vital to long-term sustainable happiness, it means that our monetary and lifestyle benefits will always use them as a Northstar:

      • Work wherever you want

      • We cover 90% of your health insurance premium

      • We cover 75% of your dental and vision insurance premiums

      • Workspace stipend (up to $500 a month)

      • Book stipend (up to $30 a month)

      • Learning and development credit per year to invest in your craft

      • Three paid weeks and five paid holidays per year

      • 12 weeks of paid family leave (for primary and secondary caregivers)

      • You can also check out the complete list of current and future benefits.

      To apply

      Please fill out this form. Looking forward to hearing from you!

      Alex Nucci, Cofounder and CEO.

      PS: Check out our perpetually-work-in-progress Company Docs to get an overall picture of what we're like.

    • 1 month ago

      Description

      The Solutions Architect brings deep technical expertise with a self-starter passion to enable successful adoption of Linux containerization and distributed-compute technologies in customer environments. They are problem solvers at heart, coders and scripters for work and play, and above all understand the impact containerization, infrastructure, and automation can bring to a DevOps workflow.

      Working in partnership with BoxBoat leadership, this role provides technical expertise for both pre and post sales support, thought leadership for future engagements, and above all architectural guidance in implementing container-based solutions to BoxBoat’s rapidly expanding customer base. The Solutions Architect is adept at handling both client and teammate relationships on engagements, finding opportunities for business growth, and communicating all of this effectively to BoxBoat leadership. It entails a process-driven work ethic to manage to a wide variety of needs, while still engaging at a deep technical level to ensure client success. This role assumes exposure to both technical and business-oriented problem solving in pursuit of growing the BoxBoat customer base.

      Responsibilities

      • Lead full stack implementations of distributed and automation technologies in customer environments including docker, IaaS tool sets, git, container orchestrators, and continuous integration platforms

      • Provide technical leadership on customer engagements, guiding team members on the implementation and being the primary technical point of contact for the customer

      • Form technical architectures from customer environment assessments using appropriate open source and COTS tool sets in modernizing workflow by improving reliability, scalability, and increasing overall resource utilization

      • Create proof-of-concept and pilot demonstrations of technology to customer groups surrounding microservice architecture and service meshes

      • Establish credibility and trusted relationships as an advisor to customer leadership

      • Engage with vendor product development teams as a trusted  partner to provide feedback and collaborate on issues

      • Advocate for BoxBoat as a containerization evangelist by contributing written works to the BoxBoat knowledge base and social media channels, engaging in meetups for fun, and finding presentation opportunities to spread the word

      • Help to establish and document implementation best practices and socialize them with the BoxBoat team to ensure repeatable success

      • Develop deep technical expertise in emerging container and CI/CD technologies and educate other BoxBoat team members

      • Participate in technical training engagements, leveraging your practical project experience to help educate customer resources

      Required Skills

      • Deep full stack expertise of the software life cycle from development to operations

      • A passion for containers, DevOps, microservice architecture, and how it’s revolutionary to the development landscape!

      • Hands-on “Production” experience working with Docker and other container platforms and supporting technologies such as Jenkins, Swarm, Kubernetes, etc.

      • Expert Linux administration skills…including software packaging, distribution, and configuration

      • Experience with IaaS, PaaS and cloud technologies (AWS, GCP, Azure)

      • Experience of distributed application concepts and DevOps tooling

      • Excellent writing and communication skills

      • Demonstrable troubleshooting and debugging ability

      • Experience in a sales engineering a plus

      • BSc. degree in Computer Science, Mathematics, Engineering or equivalent professional experience.

      Benefits

      BoxBoat is a group of fun, smart people innovating with technology and process to create amazing outcomes for our clients. We understand the modern era of the telecommute and want to provide the ability to stay out of the office! While many of our engagements are on-site, we take advantage of remote administration of client environments with the ability to stay at home. We still do hope to catch you every now and then at our office location in Washington, D.C.

      • Medical

      • Dental

      • Vision

      • Disability

      • 401k (match)

      • Unlimited PTO

    • At Rollbar, our mission is to help developers build software quickly and painlessly. We are a ~40-person team based in San Francisco, Barcelona, and Budapest. Over 100,000 developers use our product to power all kinds of applications that affect people’s lives and livelihoods. Rollbar is used by some of the best engineering teams in the world, including Twilio, Salesforce, Geico, Zendesk, JP Morgan Chase and Twitch. 

      We are looking for an experienced Backend Engineer to join our Scale team to not only help build and run our systems and services, but help define backend engineering at Rollbar.

      Our tech stack:

      • React, Webpack, Sass

      • Python, Node.js, Scala

      • MySQL, Elasticsearch, Redis, Memcache, Spark

      • Google Cloud Platform, Kubernetes, Terraform, Ansible, Consul, CircleCI, Rollbar

      You will:

      • Work with other engineers to design and build highly available and scalable systems

      • Measure and monitor system performance, availability, and reliability

      • Implement performance improvements to our processing pipeline

      • Be in the on-call rotation and the first line of defense for major infrastructure issues

      • Help improve the tools we use to build and run Rollbar

      You have:

      • 5+ years experience in a software engineering or SRE role

      • Experience building and scaling real-time streaming data pipelines

      • Experience operating services running on cloud providers like AWS or GCP

      • Attention to detail and a methodical approach - ensuring things rarely fall through the cracks

      • BS in Computer Science or equivalent work experience

      • Benefits and perks

      • Rapid career growth opportunities

      • Competitive salary and stock options

      • Medical, dental and vision health benefits

      • Parental leave: 12 weeks 

      • Generous hardware and software allowance

      • Casual work environment

      • Inclusive team-oriented culture

      • Have fun and make an impact

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Salesforce Solutions Architect to help us change the way digital products are designed.

      About the Team:

      The Business Technology (BizTech) Team needs a Solution Architect with a strong background in designing, developing, and articulating solutions; implementing enterprise applications and associated integrations. This individual needs to be able to “speak” the very distinct and different languages of Business and Technology.

      What you’ll do:

      • Design, develop, and articulate solutions based on a customer's strategic business and technical requirements
      • Work with a variety of people (program managers, technical peers, and business partners) to ensure that maximum value is delivered to clients
      • Demonstrate progressive leadership in the full life cycle of the software development environment
      • Demonstrate ability and desire to continually learn new technologies in a changing environment; analytical and problem solving way of thought; overall resilient, flexible, and enthusiastic personality
      • Lead the implementation with responsibility for the delivery of the architecture designs and solution strategy 
      • Use deep business knowledge of Salesforce products to drive solution architecture and analysis engagement for major initiatives 

      What you’ll bring: 

      • Experience in providing program oversight and solutions architecture for salesforce.com applications preferably in a SaaS rich environment in a fast growing company with experience working in the lead-to-cash process
      • Experience in Salesforce with end-to-end implementation in the following areas: solution architecture experience on implementation projects using Agile and Iterative approach, how Salesforce architectural concepts influences design,  knowledge of the limitations of the platform (e.g. API and governor limits), as well as strong knowledge of architecture concepts (integration styles, architecture styles, patterns)
      • Strong knowledge of enterprise issues related to IT architecture and the ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution  
      • Knowledge of Business Process Management (BPM) techniques and tools
      • Experience with Reporting and BI tools like Mode, Tableau, Wave Analytics is an asset
      • Adept at working with AppExchange products such as DocuSign
      • Thorough understanding on the Salesforce development (Declarative, Apex Coding,  VisualForce) with knowledge of Best Practices understanding on Coding Standards, Deployment, Apex, VF, Salesforce Integration, Security implementations
      • Experience in the design and implementation of real-time and batch integration with  Salesforce and other legacy systems using REST / SOAP and Bulk APIs or Any Tool/ESB 
      • Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch  

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • Who We Are

      Process Street is a SaaS platform that helps companies manage their processes and workflows to make recurring work fun, fast and faultless. We are a lean, flexible, 100% distributed team that relies on systems to improve output 10X. Process Street is a venture-backed startup and an AngelPad alum (the #1 Accelerator in the US).

      A distributed team means freedom and flexibility: All 30-plus of us work wherever we’d like—reliable internet access is our only requirement. Spread across 9 time zones in 10 countries, we sign into Slack and open up our work tools on the schedule that fits our lives best. We communicate asynchronously, work autonomously, and take ownership of our work. Distributed work isn’t for everyone, but if it fits your management style, it’s a life-changing benefit.

      Camaraderie from afar: Being 100% distributed doesn’t stop us from getting to know each other— we have daily conversations in chat, weekly “coffee” pairings with coworkers, and once a year we all come together for an all-team retreat.

      Our values: As a small, nimble company, we want our employees to feel empowered to make decisions and define the future of our company, so our values include:

      • Act like an owner (Agency!)
      • Default to action (Processes are great; bureaucracy isn't!)
      • Focus on the process (See? Great.)
      • Practice prioritization (There are an infinite number of useful things to do. We trust you to pick the best ones.)
      • Pay attention to details (Our customers count on us!)
      • Over-communicate everything. Twice (See what we did there?)

      The Opportunity

      We are looking for a Director of Engineering with experience building SaaS products to expand and lead our team of software engineers. Process Street is a small, fast-growing, and remote-first company, so you'll likely get to contribute to many different projects across the organization. Here are some of the things you'll do:

      • Develop effective ways to communicate, monitor, and lead your team through one-on-ones and team meetings.
      • Keep the executive leadership team informed on your team’s progress through one-on-ones, written updates, and regular team hangouts.
      • Build rapport with each member of the engineering team and support them through coaching and mentorship to help level up their skills.
      • Participate in code reviews, learning, and spreading technical knowledge throughout Process Street -- moving knowledge to documentation where appropriate.
      • Occasionally dive into the code - fixing bugs, improving the developer experience, smoothing edges -- sometimes even spiking out small proofs of concept.
      • Collaborate across various disciplines (Product Managers, Designers, Researchers) to help set technical roadmaps that will achieve business goals.
      • Actively recruit, onboard, and train new engineers at Process Street. This might involve tweaking the skills portions of interviews or writing better documentation.
      • Ensure customers have an amazing experience using Process Street.

      About You

      You are an experienced engineer with a strong background working in our stack: React, ES6/TypeScript, Scala, Play 2 and PostgreSQL. Even if you aren't a daily coder, you regularly exercise your coding muscles to provide any technical context the team may need.

      This isn't your first rodeo. You have hired, trained, and managed at least a few engineers before.

      We value collaboration and investing in our people, so you are an effective team builder. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team. You're adaptable and you know how to build, change, and adjust to the needs of a company as it grows.

      You have strong communication skills and can partner with stakeholders across departments to balance engineering, product, and marketing/sales concerns. When possible, you find solutions that address both team and user needs, and when it’s not possible, you help build understanding and buy-in for difficult decisions.

      You can keep track of, prioritize, and lead multiple projects at once. We're a small team, and there's no shortage of things you could be doing in a day. You'll carve out time for functional projects and make sure they solve real problems the team faces - ideally making future development even easier.

      What You'll Bring

      • 5+ years of software development experience
      • 2+ years people management experience related to engineering teams

      Diverse Teams Build Better Products

      Legally, we need you to know this: 

      Process Street does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

      But we want to add this:

      We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

    • Canny helps SaaS companies build better products by being better at listening to and acting on user feedback.

      The benefit of working with SaaS companies is that our work impacts technology in virtually every sector (education, medicine, tech, and so much more). We're using what we're great at, building great products, to have the impact we want to have on the world.

      • Early-stage startup, 5 person team, launched about two years ago

      • Over 500 customers, including industry-leading companies like Lyft, Bench, and Compass

      • We haven't raised any money, we are our own bosses

      • 100% remote

      For more info, check out our blog, team page, or our nomad journey on Instagram.

      ROLE

      We're hiring a full-stack engineer to help us build Canny. You'll be working alongside founders to make Canny more valuable to its customers, and grow faster 🚀

      RESPONSIBILITIES

      • Build out new features and integrations to expand our product/market fit

      • Improve our funnel to optimize for growth

      • Fix bugs, improve UX, and make Canny scale

      • Talk to our customers and prospective clients to help out with sales/support and better understand our target audience

      QUALIFICATIONS

      • You've built best-in-class products people fall in love with

      • You've built rock-solid, scalable infrastructure from the ground up

      • Ideally you've worked in startups, even better if at a B2B/SaaS startup

      TECHNOLOGIES

      • Front-end: React, Redux, Webpack, Sass, ES6

      • Back-end: Node, Mongo (mongoose), Isomorphic React 😎

      • Hosting: AWS (EC2, CloudFront, S3, ELB)

      COMPENSATION

      • Competitive salary

      • 0.5% to 2.0% equity

      • Unlimited sick and vacation days (paid)

      • Quarterly international team offsites ✈️ (paid)

      APPLY

      If you think you'd be a great fit for this position, shoot us an email [email protected] Please include your resume and tell us why you want to work at Canny.

    • Heap (North American timezones)
      2 months ago

      As a leverage engineer at Heap, you’ll be iterating on our core product to help drive activation, conversion, and retention/expansion. Heap is growing quickly, and to keep that pace we need to build applications and services that allow us to scale the effectiveness of our people. Your goal is to make changes to the product to increase revenue, improve our sales motion, and make it easier for the business to manage customers.

      You’ll be on a multidisciplinary team that owns the full stack from the interface to the analytical query engine. You’ll work closely with web engineers, product management and solutions engineers to decide how to build features.

      Our stack is built in JS and Postgres. Your work will be built with both, but will occasionally extend to frontend applications built in TypeScript and React. Familiarity with these tools is appreciated, but your creativity and intelligence are much more important to us than knowledge of our tools.

      What we're looking for
      We’d particularly like to get to know you if:
      • you communicate with clarity and precision. We care about this almost as much as your technical ability.
      • you're passionate, even if it's not about analytics. There should be something you know more about than anyone on our team.
      • you’ve written 10,000 lines of code that look embarrassing in retrospect. ... and you've written 10,000 lines of good code since then.
      • you like fruit, sunshine, and bad jokes. We aren't robots.
       
      Our office is in San Francisco, but we have engineers around the world. For the product engineering team, we are open to remote engineers in North American timezones. We'd love to hear from you!
       
      Heap has raised $95M in funding from NewView Capital, NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others.
    • Canonical (EMEA)
      2 months ago

      Role Summary

      Ubuntu is the most widely used Linux for innovation from cloud to connected device. Our growing team of IoT field engineers help customers deliver sophisticated IoT products and services across a wide range of industries - from autonomous vehicles to refrigeration solutions.

      Field engineers carry a significant responsibility - helping customers understand the range of silicon and board options, helping them deliver their unique applications, and helping them ensure the security of critical infrastructure. Our team hires software engineers with experience in the full stack of Linux from firmware to GUI. We represent Canonical and its capabilities to some of the most important companies in the world. Our customers have tremendously varied goals - from mission critical and very expensive machines to tiny and low-cost things. We aim to bring the right insights at each stage of the process and to help these customers make effective choices. Most importantly, we aim to help them deliver devices that meet their business goals, on time. 

      Responsibilities include consulting, developing, demonstrating, and presenting some of the most advanced operating systems and application technologies available in the enterprise world. The role is a fast-paced, problem-solving environment and the questions require answers can be challenging yet very exciting. The right candidate must be resourceful, quick-thinking, and able to deliver on a wide variety of solutions across cloud, server, desktop and IoT technologies.

      This role will support customers in EMEA market.

      Key Responsibilities and Accountabilities

      • Build strategic relationships with key technology partners and customers
      • Conduct yourself as a trusted technical advisor
      • Apply expertise in analysing a customer's business or technical challenges and correctly map the appropriate solution
      • Leverage deep knowledge of Ubuntu and related technologies to provide technical subject matter expertise to sales staff, partners, and customers for the development and implementation of complex IoT products and end-end solutions
      • Work in conjunction with Canonical’s IoT and Cloud sales, delivery and business development teams to grow existing customer accounts as well as winning new customers, including the interaction with other offices in EMEA.
      • Develop and present technical sales collateral such as presentations, how-to guides, and technical competitive documents to project teams.
      • Propose and present custom technical solutions to Canonical’s clients and partners based upon Ubuntu technologies such as Ubuntu Core, Snaps and other Canonical technologies.
      • Understand and champion the technical knowledge and product skills required to meet customer requirements and close new business.
      • Assist in coordinating and preparing responses to RFx documents.
      • Travel required; mix of domestic and international up to 30%.

      Required Skills and Experience

      • A degree in engineering, preferably computer science or software engineering
      • 2 years experience in enterprise or commercial software development with Linux
      • Excellent communication and presentation skills - both to customers and in support of technology and industry conferences.
      • Skills in supporting complex sales cycles what involve detailed technical requirements, multiple technical stakeholders and new innovative product designs.
      • Ability to interpret customer business challenges and technical issues and effectively communicate how a solution will align to their needs and requirements.
      • Experience of deploying embedded and IoT solutions - from hardware, operating systems through applications and cloud services.
      • Understanding of security issues in the IoT industry.
      • Understanding of the Linux kernel: modules, BSPs, etc.
      • Familiarity with x86 and ARM SoC architectures and vendors.
      • Experience of working in verticals such as automotive, robotics, gateway, networking, industrial and digital signage.
      • 5+ years of experience in technical roles with Linux, preferably Ubuntu
      • Open source & Linux
        • Familiarity with open source development tools and methodology.
        • A strong and demonstrated grasp of Linux technologies including advanced scripting, development and Linux software packaging experience.
        • Familiarity with the licenses and license compliance requirements for open source software.
        • Familiarity with boot loaders and hardware-related aspects of Linux development
      • Strong English language communication skills, especially in online environments such as mailing lists and social collaboration tools
      • Ability to be productive in a globally distributed team through self-discipline and self-motivation, delivering according to a schedule.
      • Self-driven personality.
    • Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

      Who we are:
      Zoom is a company driven by our unique culture and focus on delivering happiness to our customers. By focusing on happy employees and happy customers, we have experienced amazing growth and success. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture, focus on teamwork and fun environment makes Zoom an awesome place to work. We are expanding teams across the organization and we need more amazing “Zoomies” to join the team! If you are motivated by delivering happiness, come join us at Zoom!


      Role & Responsibilities
      • Please note: This role is a remote position in Germany, focusing on the DACH region. You can be based anywhere in Germany.
      • The Solution Engineer role at Zoom is an exciting and rewarding position.  We are looking for a technical sales professional with knowledge of customer business drivers to adopt the Zoom Communication platform, focused on our Zoom Phone product.  The Solution Engineer acts as a trusted advisor and plays an integral part in delivering Happiness to our customers.
      • This individual serves as the lead advocate for customers; translating technical needs into product development recommendations, testing of customer environments and driving customer demand/features internally within Zoom.  Must be able to understand and articulate Zoom's architectural advantages to our customers and support the Account Executive when it comes to proposing and designing solutions to our customers biggest collaboration challenges.
      • The ideal candidate will be self-driven and have a background in cloud-based telephony, knowledge of Zoom communication platform (Chat, Meetings, Video, Phone, Marketplace/API) and/or competitive equivalent.  In depth knowledge of Microsoft and application-based competition is preferred.  

      As a Solution Engineer you will be:
      • Designing next generation communication solutions for Zoom customers
      • Conducting demo and proof of concepts for prospective Zoom customers
      • Solution and architectural design and selling
      • RFQ/RFP response/preparation
      • Building competitive intelligence
      • Working Across Multiple Boundaries
      • Driving the Zoom Vision
      • We will greatly promote the use of the amazing Zoom tools we have to maximize all the resources at Zoom but there will be travel required in the DACH region.



      Requirements to be successful:
      • 10+ years of technical experience in Collaboration technologies (background in cloud telephony, UCaaS, knowledge of Zoom communication platform (Chat, Meetings, Video, Phone, Marketplace/API) and/or competitive equivalent)
      • 5+ years in a customer facing technical role required
      • Thorough competitive knowledge (in their area of specialization) including solution, technology and product offerings.
      • Zoom Communication platform and end-to-end positioning required
      • Typically requires BS/BA (EE/CS) or equivalent.
      • Strong business acumen and executive presence
      • Be flexible and able to function in a high growth environment
      Zoom Video Communications Company Culture Highlights: 
      • Winner of Comparably's Award for Best Company Work-Life Balance 2019 • Winner of Comparably's Award for Best Company Compensation 2019 • Winner of Comparably's Award for Best Company Happiness 2019 • Winner of Comparably's Award for Best Company Perks & Benefits 2019 • Sales Department is ranked in the top 5% of companies for Diversity on Comparably. • Zoom Video Communications is ranked in the top 5% of companies for Professional Development on Comparably. • Zoom Video Communications is ranked in the top 5% of companies for Overall Culture on Comparably. Check us out on Comparably: https://www.comparably.com/companies/zoom-video-communications 

      Check us out with a free download: zoom.us/download    

      Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom! 
  • Customer Support / Customer Success (19)

    • Bevy is an early stage Startup with a mission to help brands build strong global communities. Founded in April 2017 by the core team behind Startup Grind, Bevy is an Enterprise-grade SaaS platform used by companies that include Adobe, Amazon, Asana, Atlassian, Duolingo, Ebay, Epic Games, IDEO, Intuit, MongoDB, Red Bull, Roblox, Salesforce, SAP, Slack and many more. In April 2019, Bevy acquired CMX which is the world’s largest network of community professionals. CMX offers world-class training, events and research.

      This role is for you if you enjoy building new and nurturing existing relationships. You will own a set of current customer accounts where you will troubleshoot, strategize, and align with their community goals and success metrics. You will position yourself as a partner, strategic advisor, and customer advocate. You don’t mind dealing with ambiguity, challenging customer assumptions, or supporting small, everyday technical issues that arise.

      Responsibilities

      • Develop a trusted advisor relationship with customer stakeholders & executive sponsors to help drive the value of Bevy

      • Building deliberate expansion plans into current and net new customer accounts in close collaboration with our Sales team.

      • Work with customers to understand their unique goals & challenges and partner with them to achieve those goals

      • Work collaboratively with the Sales team to execute quarterly business reviews and expansion plans in key accounts

      • Act as the internal liaison for the customer accounts you manage. You communicate with customers on a daily basis to ensure their needs, issues, and goals are addressed. This includes troubleshooting minor technical issues and being the frontline for support queries. You feel comfortable communicating back and forth between the user and our customer support engineers.

      • Work collaboratively with our Marketing team to build customer references and co-develop resources to better support our customers

      What we’re looking for:

      • Must be a multi-tasker, comfortable with context switching, and have 1-2 years minimum of experience in a customer facing or account management position, ideally in enterprise SaaS.

      • This can be a remote position.

      We welcome candidates from traditionally underrepresented groups to apply. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and the communities we serve.

      We are a small but powerful team, dedicated to achieving our mission to bring more community to the world. Many of us have worked in community positions before and understand the struggles and peaks that come with the role. Our team communicates candidly, giving feedback early and often. We set ambitious goals, and do what it takes to achieve them, while making sure that we take care of our own personal health and mental wellbeing. We’ll want you to be ready to take on a lot of responsibility with guidance and mentorship along the way. 

      Read more about Bevy’s values here.

      Principals only please.

    • ABOUT THE JOB

      • The Customer Success Specialist lives at the intersection of customer support and sales. They are a critical part of our efforts to keep customers happy and engaged. As a Customer Success Specialist, you will:

      • Triage incoming customer conversations. Most of them you’ll answer yourself, some require you to gather baseline information and pass it to another department, others require immediate escalation

      • Become a Roon expert. You'll be fielding questions from B2C and B2B customers over email, social media, and on our community site

      • Write and update documentation to proactively help customers achieve their desired outcomes

      • Leverage and improve upon sales strategies that drive customer happiness, renewals, and expansion

      • Quickly resolve billing and account administration issues

      • Monitor customer health and identify customers who are retention risks

      • Act as a liaison between the customer and the product team

      • Engage with our community and act on opportunities to delight customers

      ABOUT YOU

      📝 **You’re an excellent writer.** We’re a fully remote team that relies heavily on asynchronous, written communication. And since you’ll be chatting with customers exclusively over email, social media, and on our community site, you’ll need writing chops appropriate for a public audience.

      🗣 **You love interacting with customers!** This role isn’t a stepping stone to another department at Roon Labs. You love being on the front lines with customers and want to pursue a career in customer success.

      ⚡️ **You process and resolve issues quickly.** You can quickly distill complex questions and respond to them accurately and concisely. You’re an expert at making complicated situations simple and painless.

      🖥 **You’re somewhat technical.** You know a little bit about how the internet, computers, software, and mobile applications work together. Or you know where to look for answers when you run into a problem with your computer. You don’t need a computer science degree or prior experience in a technical support role, but you do need to be able to document technical issues and report them back to the team.

      💡 **You’re eager to help.** When things break or something goes wrong, you’re eager to hop in and help. And after that, you reflect on what happened and make suggestions for improvement. You make noise when you get stuck or something feels wrong.

      BONUS POINTS

      • Experience using help desk software

      • Knowledge or familiarity of the high-resolution audio industry

      • Prior remote work experience, or you’ve built side projects that demonstrate you can be focused and productive on your own

      • Video editing or production experience

      • Sales experience

      BENEFITS

      🚀 Fully remote!

      ✈️ Unlimited paid vacation

      🩺 Health/Dental/Vision Insurance (80/20)

      👨‍👩‍👦‍👦 Paid parental leave

      💰 401k with company match

      HOW TO APPLY

      Send us an intro note that tells us more about your skill set, why you want to work at Roon, and how you can help us reach and exceed our customer success goals. We're looking for great writers with passion and enthusiasm for helping others, so this is your time to shine! A complete Angel profile with your resume uploaded is also appreciated.

    • PieSync is a growing startup with the sole purpose of increasing productivity of companies worldwide by connecting all major Saas applications.

      We built a platform that connects 180+ different Saas applications (Google Contacts, MailChimp, Salesforce,…) through an intelligent, 2-way synchronization engine. We help small businesses worldwide to implement smart workflows and keep their contact database up-to-date.

      We are hiring a Customer Support Specialist to join our team. As part of the Customer Success team, you will be the first point of contact for PieSync users enquiring about services, accounts and you will provide excellent customer service using the PieSync brand voice.

      What you’ll be doing:

      • Customer Support - responsible for answering any questions that the PieSync community may have via social media, email or phone

      • Engage in consultative selling by being a trusted advisor for PieSync customers

      • Respond quickly and accurately to customers' incoming inquiries related to price, configuration, product specification, etc

      • Promote new products, marketing activities, events etc. to the PieSync customer base

      • Ensure effective internal communication across the company

      • Manage our online help platform by creating new content and optimize existing information

      •  Facilitate company growth by achieving the support team target together with your colleagues

      What you’ll bring to the table:

      • Bachelor’s degree

      • Highly independent attitude combined with strong organisational skills

      • Due to having colleagues working in different timezones, we expect solid communication skills

      • Customer first-attitude with support experience in a related or similar field. Additional sales experience is considered a plus

      • Proactive mindset with the ability to bring solutions and new ideas to the table

      • Self-starter who possesses the ability to prioritise tasks and multitask

      • Proficient with computer and software applications

      • Ability to build strong business relationships with both customers and colleagues

      • Ability to work in a fast-paced, international environment

      • Team player, enthusiastic, positive personality, results driven

      What we offer:

      • Working on an exciting product with a top team

      • Fast-moving, fun and challenging startup environment with flat hierarchies

      • Flexible office hours

      • Competitive salary

       Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

      About HubSpot

      HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business  builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

      You can find out more about our company culture in the HubSpot Culture Code, which has more than 4M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

      HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts, and we have offices in Dublin (Ireland), Sydney (Australia), New Hampshire, Singapore, Tokyo (Japan), Berlin (Germany), and Bogotá (Colombia).

      By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes.  HubSpot's Recruiting Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

    • Support Engineer – Terraform Enterprise

      HashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. This is a phenomenal opportunity to join a small team and have a direct impact on HashiCorp’s fast growing business. This highly visible position will be an integral part of both the Support Engineering and Terraform teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, and results. You are a self-motivated, detail-oriented individual with an eye for automation, process improvement, and problem solving. 

      Collaborating with the Support Engineering Manager, you will be a key member of the Customer Success organization and will directly impact customer satisfaction and success. The Support engineer will triage incoming issues related to Terraform Enterprise and independently work to find viable solutions. You will contribute to product growth and development via weekly product and marketing meetings. You will attend customer and prospect meetings as needed to help debug or install the product and is expected to be a liaison between the customer and HashiCorp engineering. When possible, the Support Engineer will update and improve product documentation, guide feature development, and implement bug fixes based on customer feedback. 

      RESPONSIBILITIES

      • Triage and solve incoming support requests via Zendesk within SLA
      • Document and record all activity and communication with customers in accordance to both internal and external security standards
      • Reproduce and debug customer issues by using or building existing tooling or configuration
      • Attend weekly product engineering meetings to discuss issues pertinent to support
      • Collaborate with engineers, sales engineers, sales representatives, and technical account managers to schedule, coordinate, and lead customer installs or debugging calls
      • Contribute to product documentation, customer knowledge base, and best practices guides
      • Continuously improve process and tools for normal, repetitive support tasks
      • Periodic 24/7 on-call rotation

      Goals:

      30 days: you should be able to -

      • Holistic understanding of (P)TFE and the interaction with the TF ecosystem
      • Successfully perform all common work flows within Terraform Enterprise
      • One contribution to extend or improve product documentation or install guides
      • Ability to answer Level 1 support inquiries with minimal assistance

      60 days: you should be able to -

      • Effectively triage and respond to Level 1 & 2 inquiries independently
      • Provision and bootstrap (P)TFE instance with low-touch from engineering
      • Ride along on 1-2 live customer install calls
      • Locate and unpack the customer log files. Familiarity with its contents
      • Effectively search for prior similar issues within ticketing system and the knowledge base
      • Author one customer knowledge base article from area of subject matter expertise

      90 days: you should be able to -

      • Effectively triage and respond to a production down issue with minimal assistance
      • Run point on a live customer install without assistance
      • Independently find points of error and identify root cause in the customer log files and report relevant details to engineering
      • Implement small bug fixes or feature improvements
      • Read all incoming RFCs and PRDs from Engineering
      • Collaborate or comment on Engineering RFCs and PRDs

      REQUIREMENTS

      • 3+ years Support Engineering, Software Engineering, or System Administration experience
      • At least 2 years in a customer facing role
      • Expertise in Open Source and SaaS is a major advantage
      • Excellent presence; strong written and verbal communication skills
      • Upbeat, passionate, and unparalleled customer focus
      • Well-organized, has excellent work ethic, pays attention to detail, and self-starting
      • Experience managing and influencing change in organizations
      • Strong project management skills
      • Familiarity with Ruby on Rails, Ember.js, Bash, or Go
      • Interest in cloud adoption and technology at scale 

      EDUCATION

      • Bachelor’s degree in Computer Science, IT, Technical Writing, or equivalent professional experience 

      About HashiCorp and this opportunity

      This is a full-time position with a highly competitive compensation and benefits package. You will have the opportunity to work with a dynamic and ambitious team. HashiCorp is a series C start-up in San Francisco that is best known for creating a suite of software tools that help enterprise companies automate their infrastructure and helps them migrate to the cloud. HashiCorp’s software suite allows users to provision, secure and run any infrastructure for any application. 

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

      LI-RS1



    • 1 week ago

      Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization. 

      We are looking for our second Customer Experience Advocate to assist our prospects and customers when using the Postscript platform. This hire will be the first line of customer communication in chat to troubleshoot, recommend solutions, and guide users through features and functionalities. You will be primarily inside of chat but occasionally will talk to customers via video conference. This person will contribute to our knowledge base of content. 

      To be successful in this role, we are looking for an excellent communicator and a person with the ability to earn trust and build relationships. Experience with helpdesk software is valued, but not required. Postscript uses Intercom. 

      This role is full remote, so comfort with being a self-starter and ambiguity is a must. Job title and role specifics will be based on experience. This role is going to follow a PST workday of 10:00-7:00 PST with some flexibility on the exact timing.

      Responsibilities

      • Respond to prospect and customer needs quickly via chat, email, or video call
      • Maintain help articles and knowledge base content for self-serve customers
      • Organize product feature requests with the rest of the Postscript team
      • Update our CRM with information about useful discussions with customers
      • Inform customers about new features and functionalities
      • Embody the Postscript brand to be solutions-oriented 
      • Follow up with customers to ensure their technical issues are resolved
      • Gather customer feedback and share with our Product, Sales, and Marketing teams
      • Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge

      What We'll Love About You

      • 2-5 years of experience as a Support Specialist or similar customer success role
      • Several years of experience in a remote-first role
      • Experience using helpdesk software and remote support tools (Intercom is a plus)
      • Experience with e-commerce and digital marketing is a plus
      • Understanding of how CRM systems work
      • Excellent communication and problem-solving skills
      • Experience interacting directly with customers
      • E-commerce experience/knowledge
      • Strong comfort multitasking and excellent grammar 
      • (Extra) Experience working in support of a SaaS tool 

      What You'll Love About Us

      • Happy customers who want your product
      • Opportunity to join a rocket ship in its early stages
      • Lots of room for growth – we empower our people then get out of their way
      • Fun – we're passionate and enjoy working together
      • Transparency - we’re open about the state of the business and take mentorship seriously
      • Empathy - we care about our employees and our customers - no room for jerks
      • Fast-paced, growth-focused environment
      • Travel - we get the whole team together in fun locations 3 times/year
      • Remote culture - work from home (or wherever)
      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
      • Pick your own equipment/work set up
    • The Customer Success Manager is responsible for developing customer relationships with the objective of customer retention and growth. The Customer Success Manager works closely with customers to ensure they are satisfied and partners with customers to solve problems. The Customer Success Manager owns the account relationship after the sales process is complete and remains the primary customer contact throughout the customer lifecycle.

      Reporting to the Director of Customer Success - Research, the Customer Success Manager will work exclusively on the Kuali Research product and this position will be on the Kuali Research product team.

      ABOUT THE COMPANY

      Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      Responsibilities:

      • Oversee customer implementations, provide project management and provide other onboarding assistance as needed.
      • Provide analysis of customer business process and provide insight as needed.
      • Become a trusted advisor to multiple people at the customer school and become the customer’s voice within the company.
      • Monitor the health of the customer relationship.
      • Solve problems that arise during the customer lifecycle to ensure continued satisfaction.
      • Communicate with customers on a regular basis to share best practices and provide information about new features.
      • Share customer feedback with the Product team to help guide product development.
      • Provide customer stories to other teams as requested
      • Manage the customer renewal process.

      Requirements

      Background:

      • Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.
      • Technical aptitude with the ability to understand and communicate technical concepts in a clear and simplistic way.
      • Proactive and sensitive to customer needs.
      • Strong communication skills, both spoken and written.
      • 1-3 years of experience working with Higher Education institutions or similar
      • 3-5 years of experience implementing or supporting an enterprise-class system
      • The ability to multi-task effectively in a fast-paced environment.
      • Project Management certification
      • Business Analysis certification

      Other requirements

      • You’ll have the opportunity to travel. The travel requirement could be 35%.
      • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

      SKILLS AND EXPERIENCE (desired):

      • You've used Kuali Research and/or worked in a Higher Education's Research department.
      • You've received a Business Analysis certification
      • You've been trained in change management techniques and philosophy

      Benefits

      BENEFITS

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Fully remote environment
    • THE COMPANY

      Gatekeeper is a SaaS-based, next-generation solution that transforms how organisations manage their suppliers and contracts. We help our customers to reduce risk, improve compliance and maximise value. Due to strong global growth, we are looking to expand our Americas Customer Success team to improve the onboarding of new customers and nourish existing customers. This individual will be one of the key founding hires to this critical team.

      This is a rare chance to join a true technology startup, reporting directly into the Head of Customer Success and joining a close-knit team to create new business processes, uncover new opportunities and position yourself for success.

      Note: This is a remote position, so your physical location can be anywhere in Europe.

      ABOUT YOU:

      • Are you an experienced customer-focused business analyst, with an incredible ability to listen, understand, onboard and support customers?
      • Do you want to work in a fast-moving, fast-growing, fast-talking startup?
      • Do you have what it takes to deliver value over and above expectations on a consistent basis?

      DO NOT apply for this job if:

      • You are not fanatically focused on supporting customers to consistently exceed expectations.
      • You ever consider mediocrity acceptable
      • You need to be told what to do
      • You want to be the smartest person in the (virtual) room
      • Don’t like working with the best and learning something new
      • You have an ego bigger than your sense of humour

      If this role feels like a fit, read our Vision & Values. Only If they excite and inspire you to join our team and culture then, please, read on.

      IN THIS ROLE, YOU WILL:

      • Build rapport with customers revisiting the problem/solution that first brought them to Gatekeeper and monitoring how this evolves ensuring they are getting as much value as possible out of Gatekeeper and become brand ambassadors
      • Onboard new customers
      • Analyse customer’s business processes and automate by building them in our Kanban Workflow Engine
      • Shape our onboarding process
      • Write Standard Operating Procedures (SOPs) to ensure we provide a consistent onboarding experience.
      • Respond to support queries from our customer base and improve our knowledge base
      • Work with the product team to feedback customer-driven feature requests and test new features
      • Support the sales team ensuring onboarding can support the funnel
      • Support the marketing team on product announcements

      Requirements

      YOUR QUALITIES

      • Minimum of 2 years experience in SaaS implementation services or customer success services
      • Experience onboarding customers to a new application
      • Experience with SaaS software testing strategies, conditions and evaluation of expected results
      • Strong commercial acumen and the ability to manage expectations with senior stakeholders
      • Experience analysing business process
      • A spreadsheet ninja - you manipulate, merge, consolidate data sets with your eyes closed
      • The ability to manage multiple projects simultaneously and work within fixed deadlines
      • The ability to work with cross-functional teams internally and externally to achieve results
      • A ‘Playbook’ mindset to ensure consistent, predictable improvement through open sharing and teamwork
      • A data-driven mindset: you eat, breathe and sleep metrics
      • A sense of humour and lust for life

      Benefits

      HOW GATEKEEPER SUPPORTS YOU

      • Generous remuneration
      • Gatekeeper Perks
        • Work remotely
        • Flexible hours
        • Technology
        • Gatekeeper Retreats
        • Learning & development
        • Monthly stay fit and healthy budget
        • Financial flexibility
        • Generous Holiday Policy

      More information on our benefits package: https://www.gatekeeperhq.com/careers
    See 12 more Customer Support / Customer Success jobs
  • Design (6)

    • ABOUT US

      Vivante Health is a disruptive, innovative and life-changing startup, focused on improving health and quality of life for those with invisible, stigmatizing and isolating chronic conditions. We are starting with a focus on digestive disorders (GIThrive®), using real human interaction and scalable technologies (along with patented devices) to provide an invaluable careteam (pharmacist, advocate "Sherpa", psychosocial expert, and clinical dietician) 24/7/365, to a population that badly needs resources and help. Over 70 Million people in the US have digestive disorders, which is double the number of people living with diabetes. We are the first and only company providing coordinated care for digestive health. We are not only improving the health of millions of Americans, but we are also GREATLY reducing the cost of care for those with gut issues.

      SUMMARY OF POSITION

      The Acquisition team at Vivante Health is seeking a junior graphic/digital designer to produce collateral geared toward lead generation and lead nurturing, as well as supporting needs for the sales team. The ideal candidate will be someone with strong graphic and web design skills, an understanding of brand consistency and the ability to work within brand guidelines, and experience designing a variety of content types including marketing emails, landing pages, white papers, brochures/one-sheets, web graphics & illustrations, presentations, and display ads. An ability to handle multiple projects at once, as well as quickly iterate designs based on feedback is a must.

      PRIMARY RESPONSIBILITIES

      - Design sales enablement tools, marketing collateral, materials & signage for events, proposal templates, powerpoint templates and presentations, marketing html emails, display ads, and other marketing & communications materials as needed, adhering to brand guidelines and based on project specifications/requirements

      - Act as the first and last line of defense against brand creep; own the style guide and ensure that all materials are on-brand

      - Meet with internal clients to understand design needs; review creative briefs and determine requirements

      - Work with copywriter and content manager to produce layouts and final designs

      - Schedule projects and define timelines

      - Produce drafts for review by internal clients and management; make revisions based on feedback received

      - Propose graphics for testing digitally and revise based on performance

      - Review final productions for errors and ensure a high standard of quality

      REQUIREMENTS

      - Degree in Design, Fine Arts, or related field

      - 2-3 years experience in graphic or web design

      - A strong portfolio of design work, including a variety of print and digital assets: powerpoint presentations, brochures/PDFs, email, banners, etc.

      - Strong understanding of branding & ability to design materials that adhere to brand style guidelines

      - Highly skilled with Adobe Creative Cloud/Creative Suite

      - Basic HTML & CSS or experience building HTML emails

      - Detail-oriented and a keen eye for aesthetics

      - Excellent communication skills; ability to conceptualize visuals based on requirements and present ideas to management

      - Ability to work in a fast-paced environment and manage multiple projects at once

      NICE TO HAVE

      - Experience working remotely

      - Experience working for a B2B organization

      - Understanding of or experience with designing for accessibility

      APPLY

      Please include a link to an online portfolio or portfolio samples in your application.

      This job description is not intended to be complete or limiting. The role will require a proactive and flexible approach to manage tasks. Vivante Health is an equal opportunity employer.

    • About the Company:

      Clarifai is an artificial intelligence company that excels at visual recognition. We do not sell an abstract, futuristic technology - we sell a solution that people can use today to solve real-world problems. We believe that the same AI technology that gives big tech companies a competitive edge should be available to developers and businesses. That’s why we build products to make it easy, quick, and inexpensive for them to innovate with AI, go to market faster, and build better customer experiences. We make “teaching” AI just as accessible as we make using AI, which is why our technology is the most personalized, unbiased, accurate solution in the market.

      Clarifai is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      Impact:  

      You will be responsible for Clarifai’s overall artistic direction, from marketing collateral to product design of our customer-facing user interfacing. Reporting to the SVP, Platform.  You will greatly contribute to the general design system, elevate and ensure high quality, and drive projects with full ownership and autonomy.

       What You’ll Do:

      • Identify and define thoughtful user journeys supported by low- and high-fidelity wireframes, user flow diagrams, detailed interaction specs, and prototypes to effectively communicate interaction and design concepts.
      • Own company-wide artistic direction and execution for our brand, our marketing and our products
      • Participate in regular design reviews with internal stakeholders, as well engage in research and usability studies to validate and refine design direction
      • Evaluate and simplify complex product flows by deeply understanding customer needs
      • Collect feedback
      • Develop consistent and intuitive design rationale and explain visual choices to cross-functional teams
      What You Bring:
      • 5+ years of experience of Product and Graphic Design for marketing collateral, sales collateral as well as deep experience building interactive and responsive/mobile-friendly user experiences
      • Online portfolio demonstrating strong visual and interaction design for web and mobile applications.
      • Proficiency with Adobe Creative Suite, Sketch, Figma, and prototyping tools.
      • Experience designing and shipping user-centered applications supported by cohesive and consistent design system
      • Excellent communication, presentation, interpersonal, and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively
      • Experience working closely and collaboratively with product management and engineering counterparts both in office and remotely
      • Knowledge of best practices and conventions around usability, creating the highest quality user experiences that make complex tasks extremely easy, and latest trends in design
    • 3 weeks ago

      Enterprise Account Manager is an outside sales position responsible for developing, managing and closing business within small, mid sized and large enterprises in our outside field sales organization.

      The EAM will be responsible for managing the sales process around the complete HashiCorp portfolio of software products to both named key account clients, and inbound non named account leads within a sales region.

      Candidate Minimum Requirements:  
      • Experience in Open Source software business models is preferred but not required, proficient in concepts around Cloud and infrastructure software is a minimum requirement
      • Significant Enterprise Sales and strategic customer development experience
      • Track record in closing deals in both large enterprises as well as SMB market tiers
      • Creation and execution of quarterly and annual business plans
      • Good executive presence, communication skills, and credibility
      • Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets and consistently ranked top 1-2 on their team
      • History of accurate forecasting and business reporting
      • Significant experience in selling disruptive technology into focused markets

      General Requirements:

      • Engage new and existing Open Source users of HashiCorp to provide value around how users can be more successful with our technology portfolio
      • Engage in significant Outbound activity. Making use of the tools available (yesware, discoverorg, Sales navigator, etc.)
      • Proactively and efficiently manage resources with dedicated teams, virtual teams, and executive staff around opportunities to ensure successful outcomes
      • Manage complex enterprise sales campaigns with multiple prospect engagement points in Development, IT Operations, and Security Operations
      • Align the overall HashiCorp solution to the customer’s business needs, challenges, and technical requirements
      • Execute solution and value selling to existing customer base and new prospects
      • Articulate and evangelize the vision and positioning of both the company and products, and secure strategic commercial commitments
      • Create a healthy pipeline of revenue and new logos for your target accounts.
      • Accurately forecast business on a quarterly cadence
      • Regular Air Travel is required
      • Correctly estimate qualifying opportunities based on BANT
      • Effectively and timely communicate with management, legal and deal desk to ensure proper execution of documents and correct process; and follow instructions or recommendations set by these teams and company management

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

       

      #LI-AB1

    • 1 month ago

      What is Invisible?

      -- Website - inv.tech

      -- Deck - inv.tech/deck

      -- The Sell - https://medium.com/invisible-f...

      -- The Anti-Sell - https://medium.com/invisible-h...

      -- The Revolution - https://medium.com/invisible-f...

      -- Reports - inv.tech/reports

      Who are we?

      We are Invisible’s Marketing Team.

      We Believe That

      -- Exponential gains from systems > Short term linear work > Systems for systems sake

      -- Consistent feedback is key - we are addicted to learning and getting better

      -- What one of us knows, all of us should know

      -- Every new mistake is a learning opportunity

      Because of these beliefs, we’ve built a team where

      -- Distributed approaches and centralized intelligence merge. Each teammate is constantly innovating and trying something new. Every mistake is prevented by all. Every success is learned by all.

      -- Each of us contains the sum of the knowledge, intelligence, and creativity of our entire team.

      -- We evolve and mutate constantly like an organism, identifying successful and problematic tactics and incorporating ideas from any source.

      Who We Want

      Our graphic marketing designer will have the critical role of helping us articulate the Invisible Brand. We are building a revolutionary product for our customers that will change the future of work. We are seeking someone able to put the Capital ‘D’ in design that will be represented across digital and print channels. This will be an exciting opportunity to manifest a future-brand that is breath-taking and remarkable – a true portfolio builder -- with a team of marketers working to build a compelling story about how Invisible is going to change the world.

      -- Marketing Designers who care as much about the invisible parts of the platform as the visible.

      -- Polymaths and independent thinkers

      -- Someone who is unlike anyone else on the team

      What Marketing Designers are expected to do

      -- Innovation - Don’t just follow orders. Question them. Question everything. Make improvements to how we work, not just our team, but the entire company.

      -- Systems thinking - Design isn’t just how something looks — it’s how it works. You will care deeply about the problems you solve with design.

      -- Craftsmanship - Deliver results with pace and quality

      -- Teamwork - A culture where personal and team growth thrive and we become better every single week

      -- Growth - Tenaciously improve yourself day after day at an exponential rate, and bring the company with you

      Specifically, a Marketing Designer will

      -- Coordinate marketing details related to B2B/B2C marketing, advertising, video marketing, online marketing, email marketing and social media marketing

      -- Own and maintain the Outreach visual brand and create standards that are used across Marketing and Creative teams

      -- Conceptualize creative and inspiring design concepts for multiple mediums including web, mobile, video and print

      -- Create visual assets for both print and digital, including print materials, website design, display advertising, videos, trade show/event materials, internal SWAG (t-shirts, buttons, stickers, etc) and brand templates for decks, docs, and campaigns

      -- Help to create our “design voice,” both visually and conceptually.

      -- Extend our brand and visual identity across the company by collaborating with Product, Customer Success, Sales and Recruiting to support their initiatives with beautiful, compelling design

      -- Grow the Marketing team’s knowledge of best practices and trends in graphic design

      -- Build and evolve our visual identity through active iteration over the components in our pattern library

      -- Become better every day by committing to learn new technologies and consider new solutions to old problems

      Requirements

      -- Experience designing email marketing campaigns

      -- You have a portfolio of visually consistent and relevant brand, advertising and growth marketing work, across various channels including email, web, mobile, and print

      -- A demonstrated foundation of control over typography, composition, information hierarchy, color theory, pacing, visual design systems, interaction design

      -- You have a passion for creating visually stunning and bold illustrations, icons, photography, video, and other forms of communication

      -- You have industry or agency experience for diverse projects and clients and a proven track record of improving conversion rates

      -- You have a strong understanding of design principles including layout, typography, psychology, and HTML/CSS

      -- You are able to collaborate closely with product managers, teammates, and other designers to ensure campaign and strategic goals are met

      -- A commitment to collaborative design

      -- Experience with Figma is a plus

      What to expect if you join our mission

      -- You will work on the most important problem - We always solve the most important problem and prioritize to make effective use of our time.

      -- You will never do the same thing twice - Do it once, learn, systematize, automate, upgrade. We are exponential.

      -- You will never work on a problem that should have been prevented - Prioritize, execute, and prevent future problems.

      -- You will systematize or document most things - Creating systems checks if you really understand what you're doing, allows others to analyze for improvements, and means the entire team upgrades together.

      -- You will make mistakes - That’s okay. This is how we learn. Prevent the mistake from happening again.

      -- You will be empowered and encouraged to act with creativity - We have no limits. Every team member is empowered to upgrade our collective intelligence with new ideas. Act with moxie. Act with creativity. Act with inspiration.

      Our Culture

      “The culture is imbued with romantic capitalist values. These are just a few:

      • heroism (be insanely ambitious, you should want your boss’ job, you have a moral obligation to seek power and use it for good, the modern knight fights abstract dragons),

      • challenge (welcome adversity, struggles and suffering, steel yourself for the worst, challenge problems to a duel, seek the widest possible stage for your talents, identify and solve for the biggest problem you can find),

      • meritocracy (create and measure the value you create, strive to be the best),

      • ownership (you are the CEO until told otherwise),

      • collaboration (solving problems together benefits everyone),

      • competition (if you outperform you will be rewarded),

      • glory (do the great work of your life, here and now, the work that you were made for, and that you will be remembered for — seek your aristeia moment),

      • truth (seek the truth, express yourself freely, confront problems head on, be as transparent as possible, don’t hide the bad and the ugly, stand up for your opinion by engaging in debate, change your mind when you’re wrong), and

      • intensity (work HARD, don’t waste time, the more fully you absorb yourself in your work, the more aggressively you work, the better you work).”

      Reporting

      As Marketing Designer, you are the “CEO of Marketing Design”.

      You will report to Nerissa Sardi (VP of Marketing).

      Join Our Team

      “Do it because you want to do something on the edge of hard and impossible. Do it if you are the unstoppable force seeking an immovable object. You want to see what you’re made of. Do it if you want to test your limits: your ability to create order in chaos, to operate under extreme stress, to achieve impossible goals…

      Do it because you personally want a synthetic intelligence. Do it because you want to solve the biggest problem in the world: wasted time. Do it if you want humans to spend less time doing robotic jobs, and more time being creative and strategic.”

      So what do you say, will you join us?

    • 1 month ago

      ABOUT STRONGDM


      strongDM is a customer-first company that has a rabid fan base. When was the last time you heard things like:


      Splunk's CISO Joel Fulton says "strongDM gives you what you can’t get any other way- the ability to see what happens, replay and analyze incidents."

      Chef's co-founder Adam Jacob says "strongDM takes the friction out of getting staff access to the systems they need."


      We built a technical product for technical buyers who have a high bar and low tolerance for sales spin. Customers love us because:


      The product rocks: strongDM fundamentally changes the relationship between InfoSec, DevOps, and end users. Enforce the controls security needs while making it easier to facilitate access.


      Customers trust us: we built a technical product for technical buyers. We do not use jargon. There is no alternative but to always be technically accurate. We are not afraid to admit product gaps.


      We’re real humans: we built a serious product without taking ourselves too seriously. Each member of the team is deadly good at their job, and yet we crack jokes on the phone with customers.


      WHAT YOU’LL DO


      As it says above :) Product is one of the three fundamental tenets of the strongDM business. It needs to work: seamlessly, effectively, and confidently. It’s written by engineers, for engineers. It’s outrageously difficult to build and yet must be the polar opposite to use.

      Welcome to the Product Design at strongDM! You’ll work with the Technical Account Management, Engineering and Support Teams (+ a Product Manager!) to define problems & goals, map user flows, create prototypes, and launch new features and products. You’ll be designing elegant interactions to manage a complex technical platform for technical users -- no easy feat. :)

      REQUIREMENTS:

      • Have a strong sense of ownership -- you’ll be our only Product Designer so if you can’t handle it, no one can

      • 3-8 years of experience with end-to-end product design

      • Experience designing for business and developer-focused products

      • Can solve complex problems with the right balance of flexibility, power, and ease of use

      • Are skilled in explaining your work, process, and decisions

      • Able to quickly identify user patterns of behaviors and can leverage them to make a seamless experience

      • Can think in terms of large systems but also zoom into smaller features -- no detail is lost on you but you won’t get stuck in the weeds

      • Fluent with a design tool like Sketch, Figma, Adobe XD, or Invision

      • Competent with HTML, CSS, and JavaScript (enough to prototype, more than that is a big plus)

      • Have cross-platform design experience (Web, android, iOS, emails)

      COMPENSATION:

      • Industry-standard base

      • Extremely competitive benefits, including:

      • Medical, dental, and vision insurance

      • 401k, HSA, FSA, short / long-term disability, 3 month parental leave

      • 3 weeks PTO + standard holidays

      • Equity in a fast-growing startup

      No travel required

      TO APPLY: email [email protected]; Attn: Product Designer

    • FormAssembly (US only)
      2 months ago

      Hello! Are you interested in joining a 100% remote SaaS company dedicated to helping customers streamline organizational processes and be better stewards of their data? Consider applying for open positions at FormAssembly, an enterprise web form creation and collection platform used by some of the largest and most well-known organizations in the world.

      We are a team of collaborators that are passionate about providing the very best to our customers, partners, and stakeholders, internally and externally. We are travelers, artists, athletes, and animal lovers creating an incredibly strong, fully remote team and providing amazing results, no matter where we are. We’re problem solvers and continuous learners who are never afraid of a challenge, and we’re looking to add another amazing member to our Product team.

      We’re looking for a User Experience Designer to join our growing product team at FormAssembly.

      Here’s how you’ll help us deliver exceptional user experiences through our product:

      • Create and iterate rapidly on low-fidelity wireframes
      • Design artifacts such as journey maps, experience flow diagrams, and presentations to communicate your design approach and gain alignment across stakeholders
      • Research best practices in and around web applications to build features that meet the product vision along with address customer needs
      • Document design decisions with high fidelity mock ups and detailed descriptions
      • Collaborate cross-functionally with engineers, support, marketing, sales, and business development teams to identify pain points and improve user experience through design solutions
      • Drive your design decisions with data — strategize and conduct meaningful user research, collect customer feedback, then synthesize and present your findings as design concepts
      • Perform usability testing to validate design directions and inform opportunities for improvement

      Requirements

      Successful candidates will have the following skills:

      • Must be located in a US Eastern/Central time zone, or able to work standard US Eastern hours daily
      • Comfortable in an Agile work environment
      • Excellent communicator and writer
      • Experience creating and maintaining a living style guide and design elements library
      • Familiar with Sketch, Slack and Jira
      • Knowledge of Salesforce Lightning Design, Pendo, and Gherkin
      • Bonus points for design experience with iOS and Android applications


      About Us

      FormAssembly is a leading enterprise data collection platform, built to help organizations streamline processes and drive quality form conversions. At our core, our mission is to help organizations collect, use, and be good stewards of the personal data entrusted to them.

      We work across multiple industries with well-known customers, including Amazon, Aetna, Lenovo, Volvo and others. We have been recognized in the 2018 and 2019 Inc. 5000 lists of fastest growing private companies, and we are a G2 Crowd Winter 2019 Leader.

      Here are some links to give you a peek into what it’s like to work at FormAssembly:

      If you’re a genuinely nice person who is great to work with, respectful, and who will put the team and our customers first, we’d be thrilled to have you apply for this position. FormAssembly is an equal opportunity employer. If you belong to an under-represented group in tech, you’ll find a welcoming culture that thrives on diversity.

      This is a full-time position, open to all locations (working remotely from home).

      Benefits

      FormAssembly offers several benefits that help to facilitate a healthy team, personal growth, and a work-life balance, all of which contribute to creating a more engaged and passionate workforce.

      • Health benefits (health, dental, vision) for team members based in the United States
      • 401(k) with 4% company match
      • 4 weeks paid vacation and 9 company holidays
      • Flexible work schedule
      • Paid parental leave
      • Charitable contribution match
      • Budget for professional development
      • Company provided Mac laptop

      You'll be joining a talented and fun team, working together to build something great!

  • Marketing / Sales (52)

    • As a member of the executive team, you will take the helm of the Kuali business unit that serves the CFO’s organization on campus with financial & risk management solutions, currently our Financial and Ready products. You’ll be accountable for growing and operating the business line, including full P&L responsibility. You’ll have the support of executive peers who manage product, engineering, user experience, and customer success.

      About the company

      Kuali builds higher ed cloud solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 200 customers and 100 employees. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      If you’re looking to make your fortune off a quick flip with no business model, you’d be happier someplace else.

      What you'll be responsible for
      • Growing the financial & risk management solutions business
      • Understanding the market dynamics and current issues that impact university CFO’s and their organization
      • Positioning Kuali as a thought partner with leading institutions in this space
      • Leading marketing and sales efforts to create and realize demand
      • Working with executive peers leading the product development practice and teams to prioritize and develop products that make Kuali an indispensable partner
      • Working with executive peers to deliver remarkable customer experiences and create fiercely loyal customer advocates at every touch point.
      • Learning, and educating others, about the market landscape & competitive products
      • Managing the P&L, strategic investments, and the financial health of the business line

      Requirements

      About You
      • You’re an amazing communicator. You listen, and your written, oral, and visual communication is clear, concise, and tuned carefully to your audience
      • You’re a natural, self motivated and directed leader who inspires your team, embraces teaching (or learning) opportunities, and provides constructive coaching and meaningful, stretching challenges
      • You’re a resourceful, creative, problem solver
      • You know your stuff. You can think your way through complex issues, have a keen eye for details, and talk about it all confidently, accurately, and honestly
      • You’re cool under pressure. Startups can get a bit hectic. You keep calm and carry on through even the most stressful of circumstances
      • You enjoy a challenge and play to win
      • People love working with you
      • You’re organized, communicative, and accountable—you own your role entirely, while being open to critiques, suggestions, edits, and new ideas
      • You play nice with others, but you’re not a pushover
      • You look at our company values and think “I want to work at a place that has those values.”
      • You’re passionate about your role in helping customers achieve their missions, and you advocate for them fiercely.
      • You’re curious and continuously seek knowledge and share your discoveries with others.
      • You have a track record of combining business, technology, and budget challenges to produce high-impact end results.
      The experience and technical requirements you have to have
      • You’ve formed and executed on a business strategy and, successful or not, learned from it
      • You’ve worked on multiple SaaS solutions
      • You’ve used agile methodologies and have ideas on how you’d improve them
      If you have some of these too we’ll be delighted
      • You have experience with the Higher Education community
      • You know the financial management and/or risk management domains in higher ed
      • You’ve been a leader in both start-ups and large companies
      Other requirements
      • You’ll have the opportunity to travel. There will be 3-4 key events throughout the year, and opportunities to visit customers as well. The travel requirement could be 50%.
      • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

      Benefits

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (unlimited PTO)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Work from home
    • Remote

      We are looking to hire a Financial Analyst for our Financial Planning & Analysis team. The successful candidate will work directly with members of our senior leadership team to set plans, derive goals, and collaborate effectively with teams to achieve them. We’re looking for a detailed oriented self starter who can juggle multiple projects and is excited by building processes that scale.

       

      Responsibilities:
      • Plan the wholistic financial trajectory of the business. Work with senior leaders across functional groups to instrument the business. Determine key metrics and measure how resources will be deployed to achieve them.

      • Oversee the company’s financial health and drive monthly reporting packages. Provide ongoing communication and collaboration with business partners. Surface the performance of our key financial and operational metrics to our senior leadership team and the Board.

      • Embrace new information and proactively look for ways to better understand our business performance. Utilize new information to help improve visibility and forecasting.

      Requirements:
      • Bachelor in Accounting or Finance preferred; MBA a plus

      • 3-5 years of relevant work experience, preferably at a leading investment bank or fast growing SaaS business.

      • Significant experience with sophisticated financial modeling. Direct company FP&A experience is a plus.

      • Ability to turn large data sets into meaningful insights. Ability to code using SQL is a plus.

      • Solid understanding of the key drivers of a SaaS business.

      • Proactive thinker looking to build processes that scale.

      • Distill and simplify complex financial concepts for all audiences.

      • Build trust and effectively collaborate cross functionally.

      The compensation calculator for this role can be found here.

      Remote-ATL
    • Join us in our mission to make website development fun by making it simple

      We are looking for an experienced Engineering Manager to lead the team dedicated to driving Gatsby’s open source project. Join us in our mission to make website development fun by making it simple.

      About us

      Gatsby is a remote-first, community-focused team working to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source. Our core values include transparency (our work is public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type. 

      Details of the role

      Type of Work: Full-time employee

      Location: Remote

      Why we need you

      Gatsby is the future of the web, and the web is an incredibly diverse ecosystem. This means we need leaders who can intuitively appreciate the value that the commercial services we build offer customers. The open source team is expanding rapidly and we need someone with a deep understanding of the very cool technology, but an equally profound sense of empathy required to grow both individual contributors and future leaders in this critical part of our company.

      Why this is interesting

      Gatsby is a wildly popular open-source framework that is changing the architecture of the web. The open-source team is responsible for driving the roadmap for the large and complex codebase that is Gatsby.js. Between their own contributions and the community, they merge nearly 500 pull requests in a typical month. You’ll help lead the team in not only tackling key technological challenges, but also bolstering and focusing community contributions.

      Your responsibilities

      You will be responsible for people, projects, and processes. You will partner with your team and peers to:

      • Foster an inclusive environment through empathy, not just inside engineering, but across all the teams in Gatsby, and beyond to the open source community.

      • Wrangle many timezones and introduce remote work best practices, as you will lead a geographically diverse team.

      • Exercise good judgement in interacting with the enthusiastic community, as an exemplar for your team in this area.

      • Partner with Product and Design to find the best blend of quality, agility, and work/life sanity.

      Make sure your team is fully equipped for their job, including:

      • Context - make sure they know what is happening outside engineering

      • Vision - make sure they know what it coming next, even if we’re not there yet

      • Skills - ensure that each team member grows and feels confident in delivery

      • Tools - choose and evolve the dev environment (with the team’s input)

      • Processes - hand-in-hand with tools, make sure that we’re continuously evolving our planning and dev approach to have just enough structure to keep us on track

      • Empower your team members by offering them clear ownership of technical challenges in a world where you and other leaders are still wearing many hats and finding the ones with the best fit.

      • Collaborate with other engineering managers to evolve the management practices at Gatsby. We’re all learning more every day!

      This might be you if you….

      • Have successfully managed people, including recruiting and hiring, coaching, mentoring, evaluating, and promoting.

      • Have experience working with (and ideally contributing to, or managing) open source communities and products.

      • Have strong communication skills, verbal and written.

      • Genuinely enjoy helping people, both inside the company and out.

      • Have a consistent track record of delivering high-quality software in regular, iterative releases through coordinating a remote team.

      • Are able to coordinate and work with teams and stakeholders across the organization, and even beyond the company, including effective project management skills in an environment where you may not control many of the variables.

      • Have previous experience with React, Node.js, and GraphQL. Gatsby is built on React, Node, and GraphQL, so you should be experienced with usage and the syntax.

      • Have strong empathy and a willingness to define the nuances of team roles (including your own!) as you go.

      The best parts of this job

      • The people and culture of a team genuinely invested in building something great.

      • You’ll be helping curate one of the most popular, fastest growing open source frameworks in the world.

      • You’ll be leading a group of supportive, talented, and friendly people towards delivering a great framework and developer experience.

      • You’ll have the opportunity (even expectation) to constantly learn and innovate, in both tech approaches and process definition.

      • Your role will be key to making Gatsby the next way to build on the web—and a technology that enables the next billion internet users.

      • You will get to look back on this time as the “early, exciting days” of Gatsby. You’ll get to watch members of your team become future leaders and luminaries in a space that isn’t fully defined or formed yet.

      The worst parts of this job (maybe)

      • The community and our team aren’t always operating as equals, and don’t always have perfectly aligned motivations. Your job includes the unenviable task of helping us figure out the right focus in a variety of complex situations, and with a wide range of (understandable, but sometimes mutually exclusive) community expectations.

      • We’re all still figuring a lot of stuff out. Things can feel unstructured or messy. Part of your job is to smooth out what we collectively don’t like. And that can be hard.

      • The company is growing fast, which means lots of people wearing lots of hats, and sometimes exchanging them for new ones. Doing this while protecting a team (or individual’s) sense of ownership and security is hard. And it’s part of this job. Sorry.

      • Product and strategic direction can change. We’re building a whole new area of growth in an absolutely huge potential market. Absorbing (and/or pushing back as you see fit) that change so your team doesn’t feel unnecessary churn is also hard. And also part of this job. Still sorry.

      Benefits

      • Unlimited vacation policy, with a minimum of 15 days paid vacation time

      • Amazing health, dental, and vision insurance for you and your family (US only)

      • Skip the commute with remote work

      • 3 months of paid parental leave covering both adoption and foster placement

      • Fly to cool locations 3x/year for company-wide meetups

      • Stock options in a fast-growing startup

      • Gatsby Sabbatical: 4 weeks of paid vacation after 4 years tenure

      Equal Opportunity Statement

      Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.

      Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.

    • 2 days ago

      Summary/Objective

      Instant Teams is seeking a dedicated and enthusiastic remote Channel Development Manager (CDM) to join our growing Company. The CDM will be responsible for our ground-floor partner program for aggressively growing sales at Instant Teams. This position will utilize an integrated strategy that may include, but not limited to, marketing automation, inbound lead response / outbound outreach techniques, working with various lead lists, social networking, industry networking, military connected community liaison marketing. This position will play a crucial role in creating, implementing and continually improving best practices and procedures to make Channel Development in conjunction with the Sales organization a core growth strategy for the Company.

      Essential Functions

      • Lead an initial joint partner planning process to develop mutual channel performance objectives, financial targets, and critical milestones associated with  productive partner relationships, with ongoing review and adjustments of KPIs

      • Proactively assesses, clarifies, and validates partner needs on an ongoing basis. Utilize channel best practices in formulating strategies.

      • Proactively recruit and solidify new qualifying partners

      • Establish productive, professional relationships with key personnel with existing and prospective partner accounts

      • Coordinates the involvement of company personnel, including sales, operations, and management resources, in order to meet partner performance objectives and partners’ expectations

      • Achieves assigned targets for profitable channel development activities, sales volume, and strategic objectives with assigned partner accounts

      • Sells-through partner organizations to end users in coordination with partner sales resources. There may be a number of Military – Connected partners.

      • Ensures partner activities are in compliance with Company, industry, and HIPAA privacy requirements

      • Drives adoption of company programs and campaigns with assigned partners

      • Providing consistent, concise, accurate, and timely weekly/monthly sales reports to management

      • Must have strong inner drive, and self-discipline

      Preferred Education and Experience

      • Excellent verbal and written communication

      • Independent, hard-working, can-do attitude

      • Self-confidence, fast learner who can adapt to dynamic remote environment

      • Four (4) year degree and/or minimum of 3 - 5 years of Channel Development experience for a cloud based app (preferably subscription based). 

      • Experience with Hubspot (CRM platform), and LinkedIn is highly preferred

      • Should have proficiency in Excel, Word, and PowerPoint

      • Should have experience in Google Docs, Slack, and other shared resource apps

      • Must be experienced with Direct and Channel sell-through partner techniques, be a successful prospector

      • Show a proven track record achieving assigned quotas  

      • Ability to multi-task daily projects and commitments and employ structured selling methods is required

      Competencies

      • Data-driven mindset

      • Cross-departmental skills 

      • Communication proficiency

      • Time management

      • Collaborative

      • Flexible

      • Tech-savvy

      • Fast-paced

      • Self-starter

      • Open to flex hours

      Supervisory Responsibilities

      None

      Role Details

      Physical Demands and Work Environment

      This position is completely remote and requires the use of a computer. Please make an effort to work in a safe, quiet, ergonomic space to minimize any health hazards.

      EEO and Harassment Statement

      Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

      Instant Teams expressly prohibits any form of workplace harassment. Improper interference with the ability of Instant Teams’ contractors, employees, partners, customers, or any other people working with us in a professional capacity, to perform their job duties may result in discipline up to and including discharge.

      Other Duties

      Overtime may occasionally be required during high-volume periods. You will be notified ahead of time when there is an anticipation of overtime and made aware of which dates have been authorized. Overtime is only to be used with prior approval from a supervisor.

      Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

    • 3 days ago

      CVEDIA is a funded AI company that develops deep learning solutions for some of the largest organisations on the planet. We develop and license solutions for computer vision systems. CVEDIA is seeking an ambitious and intelligent Account Executive to contribute to our growth. This position will be responsible for developing new business across verticals including ADAS/AD, Agricultural, Industrial and Infrastructure.

      In this role, you will have the opportunity of working in a team of exceptionally talented and driven individuals who are all making a massive impact on our business. There is no micromanaging or babysitting at CVEDIA, everyone here drives their own ideas all the way from start to finish, everyone is given an equal opportunity to flourish and see the fruits of their labour.

      Responsibilities Include

      • Effectively building and managing a pipeline of 30 to 50 active opportunities
      • Closing of client contracts ranging in size from $50k to $1 Million a year in ARR
      • Collaborating with internal stakeholders and customers to recognize and develop new market opportunities
      • Exploring creative licensing opportunities and championing their success
      • Accurate forecasting of pipeline and consistent delivery of quota
      • Maintaining a high level of attention to detail and precision in communication

      Key Qualifications Include

      • Proof of meeting and exceeding sales goals
      • Ability to deliver presentations and speak to technical capabilities of the solution
      • Passion for working in a fully virtually distributed remote startup environment
      • Enthusiasm to contribute to a rapidly growing and innovative company culture
      • Intelligence and ability to quickly establish credibility with a technical buyer

      What We Offer

      • Fully distributed team, located in 19 countries
      • 4 weeks paid holiday per year
      • Yearly team meetup - this year we went to Portugal!
      • Anti-discriminatory company culture - we won’t discount you for things like needing to pick your kids up from school, your age, your ethnicity, or your gender
      • An excited, communicative, and helpful team - we keep our work environment positive, but we also place importance on honesty

      Our Values

      1. Passion - We need both energy and passion to develop cutting edge AI. To succeed at CVEDIA, you’ll need to have a strong investment in both your career and the role of AI in the future of the planet.

      2. Commitment - CVEDIA has the opposite of a "quick-n-dirty" mentality. Every aspect of our technology has been meticulously built, and is always the product of very hard work.

      3. Autonomy - Carrying confidence in the work we do individually is required to work at the pace that we do as a team. Academic research, tutorials, and even creating our own solutions with the tools we have are all on the board during a regular day's work.

      4. Joy - It's one of our greatest strengths to bring joy and excitement into our workplace. We carry this energy into meetings, project planning, and our dedication to our work, and focus on work that feels meaningful.

      5. Communication - Honest discussions are imperative to the flow of work and ideas. Team members need to be able to effectively communicate complex ideas to those who don’t work in their field. It's a regular occurrence to spontaneously discuss plans and ideas with any team member on the fly, including our CEO or CTO. Each team member is respected equally and acts as a valuable contributor.



      How to Apply

      • Please state in the subject the job position you are applying for
      • Please mention your city and country of residence in your application
      • English applications only - a professional speaking and writing command of English is required for this role
      • Due to time zone difficulties, we’re currently only accepting applicants in North America or European timezones.

      For more information about us and videos of our work, please check out CVEDIA.COM


    • 3 days ago

      About Rainforest

      Rainforest QA is an on-demand QA solution. It’s our mission to enable development teams to deliver bug-free software while moving at the speed of continuous delivery. We're a truly a global team with a physical footprint in San Francisco, allowing us to bring together the best and most diverse talent. Our commitment to the distributed team model and to our company values has earned us multiple culture and workplace awards and helped us build a diverse team of individuals working toward the same goal: change the way QA is done. Visit our website, our instagram and our twitter feed to learn more about our company.

      A quick product explainer video can be found here.

      Awards

      - Inc. Best Workplaces 2018

      - Forbes 2017 - The Cloud 100 - World's best cloud companies

      - Great Place to Work Certified 2019

      About this Role

      As our Head of Growth, you will be accountable for growth, revenue, and profitability of our app. Working with other cross-functional teams, you will develop and execute a comprehensive strategic plan to identify and drive activities impacting revenue growth for the company. We've recently adopted a low friction, product-led go-to-market strategy and there are lots of opportunity to orchestrate and automate customer acquisition, expansion, and retention activities. We're looking for someone with both the right experience and enthusiasm to break new ground and help innovate more effective growth strategies with us.

      - Develop a strategic customer acquisition and retention roadmap to hit growth targets and maximize long-term ROI

      - Plan campaigns from idea to results; owning objectives, tools, team, progress, and reporting

      - Own the infrastructure and instrumentation needed for rapid growth; evaluate tools, build models, testing capabilities, KPI dashboards

      - Use analytics, customer data, and predictive scoring to identify high-growth customer segments

      - Create and qualify leads through initiatives including SEM, content marketing, nurture programs, partner marketing, social media, email campaigns, webinars, and other channels

      - Drive continual improvements in lead conversion rates, close rates, and funnel velocity

      - Collaborate to build reports and KPI dashboards to provide visibility into marketing spend

      - Think creatively about new ways to reach customers and increase relevance; execute experiments to prove your hypotheses

      Q&A with the CEO

      View some short clips of our CEO Fred Stevens-Smith talking about this role:

      - How critical is this role at Rainforest?

      - What kind of company do you want to build?

      - What is the big opportunity here?

      - What is your vision for the product?

      About You

      Must Haves

      - You're passionate about and experienced in growing SaaS products

      - You have at least 5 years of growth or demand generation experience, preferably with a low touch, product-led SaaS company

      - You've owned KPIs and have been directly responsible for creating and executing plans to drive growth

      - You have prior demonstrated experience and comfort working with cross-functional, high velocity Product teams

      - You have outstanding analytical skills, with preferably a Technical or MBA degree

      Other Differentiators

      - You have experience growing products that sell to developers or other technical audiences

      - You've worked at a fast moving startup

      - You have previously successfully worked in a remote, distributed team

      How we'll reward you

      - Flexible, remote work options

      - Generous vacation time

      - Competitive compensation and stock options

      - Professional development, career coaching, and conference attendance

      - 3 offsites per year: every ~4 months we arrange an offsite for the whole company to get together so we can get to know our colleagues better and understand what we need to do. The location is ever changing, so you will get to see some new places! Our last offsite was in Kuala Lumpur, Malaysia.

      Our Values

      We are intentional about culture, and these are the highest level ways we have come up with to describe how we work and interact.

      😇 No BS, No Ego

      We are radically candid with each other in every interaction. This means a lack of politics, a lack of showboating, a lack of BS. This also means brevity, clarity of thought, and clarity of communication. We give and take feedback without ego, with the knowledge that we all are operating with good intent. No ego is the check system to balance no BS and keep it kind. No ad-hominem attacks.

      🐢 1% better every day

      Continuous improvement is what motivates us. We design our product, our organization and our careers to be continually improving. Mistakes are only bad if they are repeated. Experiments are only wasted if they are not learned from.

      🛠 Own the journey

      We are all owners. We demand that of each other. The journey we own is threefold: our customers’ journey, our tribal journey and our personal journey. Our reason for existence is to nail our customer journey, so that we can scale our tribe’s success.

    • Toggl (North and South America)
      4 days ago

      Want to sell software that has been selling itself for years? 

      Want to join a brand new sales team and partner with a marketing team that delivers quality leads in abundance? 

      Look no further.

      Toggl has over 400,000 daily active users worldwide; our tool is a market leader with massive untapped potential for market penetration.

      Teams at most of the Fortune 5000 are using us but their organisations don’t know it, and they’re missing out on valuable data that could drive increased efficiency and profit.

      Toggl is a time tracker so simple people actually use it, and so powerful it has transformed the way teams worldwide think about each valuable minute of their working day. 

      So why do we need you? One word: potential.

      Toggl has the potential to be so much more, to so many more. We need someone whose potential matches.


      About you

      Here’s the truth: the Sales team is brand-new. We need a team of quick-thinking problem solvers to kick this off right in 2020. 

      You approach problems with an entrepreneurial mind and you want to be acknowledged and compensated for that. You are always looking to optimise: your processes, your understanding, and your environment. You want to get results, and know that your contributions matter. You value relationships highly and find it easy to connect with others. You also love to travel and experience the world – especially with other fantastic human beings.


      About our team

      Toggl is a distributed team of 85+ people working remotely from 30+ countries. We take pride in our professional, learning-oriented and friendly working environment that values work-life balance and constantly doing our best in every aspect of our work. You can work from anywhere in the world, because we know great people do awesome work wherever they are. Every few months we travel to meet up somewhere in the world and spend some quality time together. Our business is profitable with a healthy margin and we are built with no outside investments, so you can count on a stable working environment.


      Some benefits

      • 24 days of paid time off a year, plus your local holidays.
      • 2 company retreats and 2 team meetups a year (expenses covered) for team-building.
      • Laptop and a €2,000 budget to set up your home office.
      • Reimbursement for co-working space rent or internet service at home.
      • Opportunities to attend training, workshops or conferences.
      • Monthly reimbursement for gym membership, massage and other things to improve your health.
      • Support for buying a phone, eyeglasses or tools you need for doing your best work.

      The base salary for this position is $60,000 USD annually with $60,000 1st-year commission OTE.

      You can work from anywhere in the Americas.


      Apply now!

      All it takes to apply is answering a short skills test that assesses your expertise. Only candidates who do well on test will be considered.

    See 45 more Marketing / Sales jobs
  • Product (27)

    • Today

      You will research, define, prioritize, and communicate product enhancements to our development teams.

      Responsibilities

      • Research and understand the problems of writers.

      • Accurately describe requirements.

      • Obtain feedback from users, customers, sales, engineering, etc.

      • Generate effective solutions to complex problems.

      • Coordinate closely with all our teams to ensure cohesive solutions and capabilities.

      Experience

      • A strong interest in writing and/or creative thinking. You must be passionate about writing and write regularly (e.g. a novel, a blog, poetry, or song lyrics). Please don't apply if this doesn't describe you.

      • A can-do attitude and the ability to think creatively to solve problems.

      • Excellent written communication and presentation skills.

      • Demonstrable ability to effectively work through conflict to meet objectives.

      • Mastery of the English language.

      • Ability to lead multi-disciplinary teams, including building collaboration and consensus among diverse teams of peers, experts, and senior management.

      • Focus on quality and timely delivery.

      • Strong attention to detail.

      Hours of work: 40 hours/week 

      Please note that we are a fully-remote company so all applicants must be prepared to work independently from their own space. 

      As we are a UK company, this will be a freelance position. Any applicants will be responsible for paying taxes in their own country.

      How to apply

      Please send a resume and a cover letter detailing why you are the right person for this position to [email protected] 

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Lead Product Manager, Studio to power our screen design editor, InVision Studio. 

      About the Team

      We’re looking for experts who can turn product ideas into reality and strategize to deliver a diverse suite of products for millions of customers, from the small to the behemoth. We’re excited by challenges of scale—both the number and size of customers—and a diverse set of products. If you’re looking for variety, we have it.  We’re motivated to not only deliver the best products, but also to personally achieve. At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design creation, sharing, and collaboration experience magically frictionless. As the Lead Product Manager, you will partner with our engineering and design partners to set strategy, vision, and roadmaps for the team, balancing technical trade offs, customer requests, and market trends. 

      What you’ll do

      • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing
      • You’ll take on the role of a player-coach, balancing strategy and execution among your group
      • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality 
      • You’ll manage the roadmap for our product area, refining feature ideas and maintaining existing features to drive business goals
      • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

      What you’ll bring

      • You have 7+ years as a Product Manager or similar role
      • Experience working within a Design Thinking, Design rich background ideal
      • You have a successful track record of diving into big projects and managing them from start to finish
      • You’ve managed or mentored a small team of product managers
      • You take a metrics-driven approach to product development and growth
      • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
      • You thrive in a variable and demanding startup environment

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • 1 week ago

      Last Call Media is looking for a Producer / Product Owner to join our team! 


      The Role

      Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 


      Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 


      What you’ll do:

      • Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

      • Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

      • Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

      • Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

      • Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

      • Expand relationships with existing customers


      What you’ll bring:

      • A proven track record of leading the delivery of digital products and services that delight customers.

      • 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

      • A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

        Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

      • Experience and/or a desire to work remotely.

      • The ability to travel for conferences, client visits, or workshops, ~10% travel.

      • Ability to work efficiently, sometimes under tight deadlines


      It’d be nice if you also had: 

      • Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

      • Familiarity with other popular web development technologies, third party applications and platforms.

      • Experience or an interest in sharing your knowledge and experience at industry conferences 

      • Familiarity with Atlassian tools, such as Jira and Confluence.


      All of us at LCM pride ourselves on being:

      • Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

      • Highly communicative

      • Able to work independently 

      • Comfortable asking for help

      • Experienced with communicating directly with clients

      • Eager and motivated to learn new concepts

      • A team player in a collaborative environment 

      • A fast learner

      Salary range: 

      $60,000-90,000 USD


      Application Process

      Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

      To apply visit: https://lastcallmedia.com/careers


      This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

    • Company Overview

      At Netlify, we're building a platform to empower web developers to build better, more elaborate web projects than ever before. We're aiming to change the landscape of modern web development. Netlify currently serves more than 700,000 developers worldwide.

      We’re a venture-backed company, and so far we've raised about $45 million from Andreessen Horowitz, Kleiner Perkins, Bloomberg, and prominent founders and professionals in our space.

      Netlify is a diverse group of incredible talent from all over the world. We’re ~40% woman or non-binary, and are composed of about half as many nationalities as we are team members.  

      About the role

      We are looking for a Product Manager to join our mission of changing the way the web is built. This position will specialize in building a world-class payments experience that meets or exceeds the bar of our Netlify developer experience. This is a very high impact role. The position requires working across the engineering, support, marketing, and sales organizations for ultimate success.

      You'll drive the vision and implementation of our payments roadmap. This includes enabling our developers to quickly iterate and build on our current system, assessing and implementing payment providers, and presenting an easy to use and transparent user experience for purchasing and removing our products.

      What are we looking for

      You are the kind of product manager who takes the time to think about a problem holistically to uncover the root cause or opportunity. You revel in getting into the details and leading your projects all the way across the finish line. You're relentless in prioritizing what's critical to the success of the product and care about ensuring we deliver the best customer experience to meet our business goals. You understand the big picture but can live and thrive in the details of what we need for success right now.

      You've implemented or improved a great payments experience for internal stakeholders and end-users alike for a SaaS product. You're familiar with the needs of customers and have experience working with a sales org to find, understand, and implement new opportunities.

      Responsibilities:
      • Define products and features, own the roadmap and KPIs.
      • Coordinate product releases with engineering, marketing, support, and sales.
      • Work directly with design, engineering, documentation, and other stakeholders to test and build exceptional products.
      • Work directly with product, sales, and marketing to define and deliver new product SKUs, transparent billing, and a full self-service offering to our customers.
      • Help devise and influence our overall product and business strategy.
      • Communicate progress, issues, and successes with the rest of the organization.
      Desirable Qualifications:
      • 3+ years of product management experience.
      • 3+ years of experience with related technology.
      • Solid understanding of the web development or IaaS/SaaS space.
      • Solid understanding of payments and billing technology and compliance.
      About the team

      Of everything we've ever built at Netlify, we are most proud of our team.

      We believe that empowered, engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. Whether you work from our main office in San Francisco or you are a remote employee, we’ll be working together a lot—paring, collaborating, debating, and learning. We want you to succeed!

      To learn a bit more about our team and who we are, make sure to visit our about page.

      Applying
      Not sure you meet 100% of our qualifications? Please apply anyway! When we receive your complete application with the items above, we’ll get back to you about next steps.
       
      With your application, please include:
      - A thoughtful cover letter explaining why you’d like to work at Netlify.
      - A resume or short listing of job history.  (A link to a LinkedIn profile would be fine.)

    • This position is remote based.
       
      We're looking for product managers that can help us work on the future of developer tools. Specifically, building out our lovable support for the complete DevOps lifecycle in our Verify stage including continuous integration, performance and system testing.
       
      We believe developers deserve an intuitive, single application that covers the entire DevOps lifecycle. We believe running tests is just the beginning of automation. We believe validating your code should be automated and repeatable, and most of all, easy. We believe in pushing the boundaries of best-practices, and bringing these to every developer, so that doing the right thing is also the easy, default way of working.
       
      We know there are a million things we can and want to improve about GitLab's support for continuous integration. It'll be your job to work out what we are going to do and how.
       
      We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

      We recommend looking at our company page and the product handbook to get started.

      Responsibilities
      • Drive the product in the right direction
        • Build an effective roadmap to prioritize important features properly
        • Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on
        • Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product
        • Consider the business impact, ROI, and other implications when taking important decisions
      • Take an active role in defining the future
      • Manage the product lifecycle end-to-end
        • Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned
        • Be the voice of the customer and the subject-matter expert for your group
        • Contribute to documentation, blog posts, demos, and marketing materials for product features
        • Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application
        • Manage the uncertainty in an efficient way, adjusting plans to new working conditions
      • Engage with stakeholders in two-way communication
        • Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area
        • Talk to customers and engage with the community regularly
        • Engage with analysts on briefings and product evaluations
        • Work with the entire Product team to share improvements and best practices
      You are not (solely) responsible for:
      • A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it
      • Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible
      • Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you
       Requirements
      • Experience in product management
      • Strong understanding of Git and Git workflows
      • Knowledge of the operations tool space
      • Strong technically: you understand how software is built, packaged, deployed and operated
      • Passion for design and usability
      • Highly independent and pragmatic
      • Excellent proficiency in English
      • You are living wherever you want
      • You share our values, and work in accordance with those values
      • Strong understanding of CI/CD, DevOps and cloud-native application architectures, deployment and operations
      • Understanding of deployment infrastructure, container technologies, and APM tools
      • Bonus points: Significant experience building scalable operational tools
      • Bonus points: experience with GitLab
      • Bonus points: experience in working with open source projects 
      Hiring Process
        • Selected candidates will be invited to schedule a screening call with our Global Recruiters
        • Candidates will then be invited to schedule a Deep Dive interview with a Product Manager
        • Candidates will then be invited to schedule an interview with an Engineering Manager
        • Candidates will then be invited to schedule an interview with our Director of Product
        • Candidates will be invited to schedule an interview with our Vice President of Product

      The compensation calculator for this role can be found here

      Remote-AUS
    • Would you be excited by defining and managing successful products in a huge and rapidly changing segment of the software industry?

      Databases fuel the explosive growth of the web and cloud economies, and IDERA is the industry leader in the field of SQL Server monitoring, security and compliance. Our suite of products is utilized world-wide by thousands of Fortune 100, Fortune 500 and small business. IDERA is currently looking for a motivated, energetic Product Manager to join the SQL Products team.

      At IDERA you will have an opportunity to grow your product and leadership skills in a fun, rapid pace and innovative work environment.

      As a remote company, we do welcome applicants from all over the world. Due to the current team structure, we’d prefer candidates not beyond GMT+2.

      Responsibilities

      • Drive the direction, feature set and release cadence for several products in the database monitoring, management and security space
      • Work with customers, internal stakeholders and remote development teams to drive product feature definition
      • Plan and facilitate conversations across our organizations to understand requirements, pain points and devise potential ways to address these
      • Documenting future product features and requirements into well-organized written product requirements
      • Driving and tracking product development progress with one or more development teams
      • Communicate product roadmap and product value propositions to partner marketing and sales teams.

      Requirements

      • See yourself as a problem solver, able to think creatively to remove obstacles.
      • You prefer to be hands-on with your products, able to install and use what your target users use, putting yourself in their shoes.
      • You are comfortable evangelizing your products including authoring blogs, technical tutorials, webinars and more.
      • Are comfortable in a highly visible position that will interact at all levels within a major software company. Your ability to communicate and influence others will be a key to success.
      • Experience working with both qualitative customer insights and quantitative customer data to inform decisions
      • Experience of working with remote/external teams

      Benefits

      We want to support you as a human and an individual through the benefits we offer. These include:

      • Location/Travel: Being a distributed team, you can work from wherever you want.
      • Flexible working hours: You choose your working hours. We understand life comes with responsibilities and complications. We have families and personal lives, and we encourage all our employees to spend time tending to them.
    • 3 weeks ago

      The Role: Product Manager

      Location: Continental US, Remote required

      ABOUT STRONGDM

      strongDM is a customer-first company that has a rabid fan base. When was the last time you heard things like:

      Splunk's CISO Joel Fulton says "strongDM gives you what you can’t get any other way- the ability to see what happens, replay and analyze incidents."

      Chef's co-founder Adam Jacob says "strongDM takes the friction out of getting staff access to the systems they need."

      We built a technical product for technical buyers who have a high bar and low tolerance for sales spin. Customers love us because:

      The product rocks: strongDM fundamentally changes the relationship between InfoSec, DevOps, and end users. Enforce the controls security needs while making it easier to facilitate access.

      Customers trust us: we built a technical product for technical buyers. We do not use jargon. There is no alternative but to always be technically accurate. We are not afraid to admit product gaps.

      We’re real humans: we built a serious product without taking ourselves too seriously. Each member of the team is deadly good at their job, and yet we crack jokes on the phone with customers.

      WHAT YOU’LL DO

      As it says above :) Product is one of the three fundamental tenets of the strongDM business. It needs to work: seamlessly, effectively, and confidently. It’s written by engineers, for engineers. It’s outrageously difficult to build and yet must be the polar opposite to use.

      Welcome to the Product Management at strongDM! You ensure that what the Technical Account Management and Support Teams hear day-to-day gets integrated into the product. You advocate for trends which only you can see (Kubernetes wasn’t in product workloads for years until it was, overnight). You talk to customers. You talk to everyone. You read all the things. You advocate for what we build, when we build, and how we build (in tandem with a Product Designer). Product starts and stops with you.

      REQUIREMENTS:

      • Manage technical software products from planning to production

      • Know what you don’t know… get to know our customers, articulate their problems, and dig in deep to understand exactly what they need (not necessarily what they think they need)

      • 2 - 5 years building or PMing a technical product

      • An outrageously good nose for superb end user experience

      • You don’t need to code, but you need to quickly gain an in-depth understanding of software systems, understand and weigh in on trade-offs, make meaningful contributions to discussions on software architecture, security, etc. So… experience as a software engineer or equivalent would be OUTSTANDING :)

      • Familiarity with security, compliance, infrastructure, networking, or auditing products a strong plus.

      • Understand developer-centric products and all the requisite implications of marketing to that buyer

      • Can see the forest through the trees - yes, you’re outlining features, but we need solid business judgment and justification too

      • Gets stuff done, achieving significant results under tight timeframes. We all pull our own weight here.

      • Comfortable interacting with customers and coworkers alike

      • Humble - we all make mistakes. Every single one of us.

      COMPENSATION:

      • Industry-standard base

      • Extremely competitive benefits, including:

      • Medical, dental, and vision insurance

      • 401k, HSA, FSA, short / long-term disability, 3 month parental leave

      • 3 weeks PTO + standard holidays

      • Equity in a fast-growing startup

      • No travel required

      TO APPLY: email [email protected]; Attn: Product Manager

    See 20 more Product jobs
  • All others (7)

    • Postscript (US only)
      6 days ago

      Postscript is building the world’s greatest remote organization by modernizing how brands communicate with consumers. We’ve created a best-in-class SMS marketing tool used by thousands of happy ecommerce stores. Backed by Y Combinator and Accomplice VC, Postscript is growing fast and looking for remarkable people to help scale the company.

      Working collaboratively with the Partnerships and Marketing team members, this hire will be responsible for the execution of events for the company. Events are core to growth at Postscript, serving as an impactful channel for sales and partnership engagement, as well as for enhancing brand recognition.  You’ll own pre-event preparation work and lead generation, run point on day-of event execution, and diligently organize and document lead flow in order to optimize and measure the impact of every event. Strong candidates will excel at project management and client relations, love travel and enjoy the creative and strategic process of running events. 

      Events at Postscript consist of sponsoring major conferences, in which we will be responsible for running a booth or participating as a speaker, collaborating with other agencies and tech partners to host intimate and elevated dinners with high value customers and leads, and running city-specific meetups for merchants. In addition, we will look to this person to provide thought leadership on future event opportunities, such as a Postscript conference, large scale workshops, and internal team events. 

      Primary Duties

      • Coordinate event logistics (travel, presentation material preparation, swag orders and shipping, invitations and guest list, etc)

      • Assess inbound event opportunities, working with stakeholders to evaluate all factors including upfront costs, expected ROI, audience relevance, and time commitment

      • Project manage event deadlines, content creation, staffing, and promotional calendar

      • Work cross-functionally to ensure every aspect of event collateral is prepared and approved on time 

      • Write thorough, results and feedback-oriented event recaps for the internal team

      • Manage event lead flow from pre-event lead generation and initial interaction through to hand-off to the Go To Market team

      • Create and maintain our event calendar (plus the corresponding attendance), including things like dinners, meetups, and customer conferences

      • Help with pre-event lead outreach/marketing and post-event lead follow ups from events, including updating our CRM

      • As the team member with the most experience running events, you’ll also be asked to pitch in and support our People Ops team with organizing our tri-annual company off-sites (these are really fun multi-day retreats in awesome cities!)   

      What we'll love about you

      • 1-3 years experience coordinating events and marketing programs

      • Strong project management, people relations and organizational skills - you’re a generalist

      • You demonstrate a willingness and eagerness to take on additional marketing and community engagement initiatives, both online and off

      • Previous startup experience is a plus

      • Comfort being client facing/in sales environments

      • Experience utilizing some sort of marketing automation/CRM

      • Willingness to travel up to 50% of the time 

      What you'll love about us

      • Opportunity to join a rocket ship in its early stages

      • Lots of room for growth – we empower our people then get out of their way

      • Fun – we're passionate and enjoy what we do

      • Transparency - we’re open about the state of the business and take mentorship seriously

      • Empathy - we care about our employees and our customers - no room for jerks

      • Fast-paced, growth focused environment

      • Remote culture - work from home (or wherever)

      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance

      • Pick your own equipment/work set up

      • Happy customers who want your product

    • 1 week ago
      Collabora is looking for a dynamic Project Manager to join our project management team. The role will be based in our Cambridge or Montreal office, or remotely with travel as necessary and with a substantial amount of working hours overlapping the UK and Montreal.  

      Collabora is a leading software consultancy specialising in bringing companies and the open source software community together. We combine years of open source software leadership with an understanding of the challenges that businesses, non-profits, and governments face. Collabora brings deep technical expertise in system integration, architecture, graphics, multimedia, web engines and communications to a number of market verticals, including mobile communications, IVI / automotive, set top box/smart TV, and a range of other specialised embedded applications.

      The Role

      You will work in our globally distributed project management team among other high calibre project managers, leverage experience and nurture new ideas. You will have the opportunities to work with global industry leading companies and to participate in high tech projects with the latest technology.

      Your involvement with the projects will begin early in the life-cycle, when you will be supporting the preparation of technical and commercial proposals, and you will continue with the projects through to their successful delivery to clients, and hopefully follow-up sales.

      You will manage the client relationships and be the focal point for all communications. This will require you to both think about the projects at a high level while at the same time understanding the projects at a detailed level.

      You will work closely with globally distributed project teams and manage projects on a day to day basis. With the support of Technical Leads, you will apply the project management methods, processes and tools necessary to ensure that projects are correctly defined, planned, costed, resourced, and tracked. You will keep clients informed of progress and ensure that risks and issues are managed and mitigated. You will also be a mentor to the teams, providing a sounding board. 

      Key Responsibilities
      • Manage a number of Open Source technology projects of various sizes and complexities
      • Understand customers needs and what makes them successful – apply these to deliver successful projects and explore future business opportunities
      • Liaise with Engineering to build and maintain project teams
      • Manage and motivate project teams to ensure project success. As our clients and project engineers are globally distributed, certain flexibilities in working practices will be required according to customers' and engineers' needs.
      • Weekly project financial updates and appropriate actions to ensure projects are successful and profitable
      • Communicate with Finance department to timely issue project invoices
      • Weekly and monthly reports to Head of Project Management to drive projects progress and personal development
      • Support Proposal Manager to prepare technical and commercial proposals
      • Deliver projects and services to high quality standards in accordance with our defined processes and workflow
      • Support the optimization of current processes and define new ones for continuous improvements according to the business needs
      • Customer visits and international travel as required
      Requirements: Commercial Skills
      • Negotiate internally and externally at all levels
      • Experienced in managing fixed price and time-and-material projects
      • Financially astute, understand what makes a successful business
      Requirements: Technical Skills
      • Account management, including stakeholder and commercial management of the engagement
      • Full life-cycle project management, including planning, execution, reporting, and  financials
      • Able to spot risks and mitigate/workaround them before they develop into issues
      • Hands-on experience of real-time embedded systems (e.g. in terms of testing, build and integration, release and defect management), ideally in an open source environment
      • Agile software development methodologies
      • Experience of running highly distributed project teams across multiple time zones would be a great advantage
      Requirements: Personal Skills
      • Self starter, manage own work and others, escalate at the appropriate level with mitigation plan when required
      • Excellent organisational skills with a commitment to quality and attention to detail
      • Good communicator at all levels
      • Excellent in time management and prioritising workload for self and others
      • Flexible and adaptable approach to work
      • Forward looking and learn from experience
      • Team management experience including mentoring, ability to motivate others and build team morale
      Qualifications
      • Fluent in English (and French if based in Montreal)
      • Good bachelor’s degree in relevant field
      • Knowledge or experience working in an ISO-9001 environment would be an asset
      • Professional project management qualification would be an advantage
    • Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. 

      The Federal Project Manager (PM) oversees the performance of individual Federal projects, both internally and externally. The PM will work with Federal Government leadership and internal Boomi/Dell teams to coordinate resources, determine scheduling, and identify risks. This role involves managing technology projects and requires cross-functional collaboration to meet business goals in a complex environment. The candidate is expected to be self-motivated, proactive and solution-oriented. The candidate is also expected to complete projects on time within budget and scope, set deadlines, assign responsibilities, and monitor/summarize progress of projects. Finally, the PM will prepare reports for upper management regarding status of project and work directly with clients to ensure successful deliverables.

      The Federal Project Manager will oversee projects, implementations and program activities for several Federal customers on a national level. Responsibilities include but are not limited to:

      Responsibilities

      - Project manage FedRAMP efforts internally for the Dell Boomi Federal team.

      • Work with 3rd party auditor and advisors for FedRAMP for implementation of two additional products to proceed through FedRAMP Moderate process

      • NIST800-171 Compliance for DOD sales

      • Assist with FedRAMP training creation

      - Project manage Federal projects, aligning to Federal reporting requirements and expectations.

      • Lifecycle Management working closely with Success and Support.

      • Works closely with Compliance team, and is expected to operate PSO functions along compliance requirements

      - Accountable for the execution, management and quality control of client-focused projects from concept to completion, ensuring client satisfaction, meeting all timeline milestones and deliverables within the required parameters.

      • Organizes, coordinates, and directs all program planning and support activities. Develops and documents project parameters including scope, schedule and specifications; creates, updates, and monitors project plans for all projects.

      • Interacts with program officials regarding program status and issues. Manage stakeholder expectations, including customer inclusion in technical matters, identifying gaps, and resolving impediments.

      • Contributes to ongoing improvement of processes to allow for smooth execution of projects and improved efficiencies across departments and project team members.

      - Conducts and leads status meetings regularly with customers and internal teams and stakeholders, ensuring thorough communication at all stages of the project.

      - Communicates proactively with customers & 3rd party vendors on production recommendations, risks, challenges, and solutions.

      Requirements

      • Experience working with Federal Customers or knowledge of FedRAMP process

      • 4+ Years of Project Management Experience

      • 5 years of client-facing and internal communication experience

      • Organized and able to manage a wide range of projects and priorities

      • Excellent communication, negotiation, and conflict management skills

      • Bachelor’s Degree

      • Local travel to client locations and Boomi sites as required

      Preferred Requirements

      • PMP Certification

      • Ability to receive a Government Top Secret Clearance

      Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

    • This position is remote based. 

      Managers in the security engineering department at GitLab see the team as their product. While they are technically credible and know the details of what security engineers work on, their time is spent hiring a world-class team and putting them in the best position to succeed. They own the delivery of security commitments and are always looking to improve productivity. They must also coordinate across departments to accomplish collaborative goals.

      The Field Security team is the public representation of GitLab's internal Security Team and function. They are responsible for evangelizing GitLab's Security practices both internally and externally, as well as providing expert guidance to internal and external customers about the best practices to secure GitLab assets. As the leader of the Field Security Team at GitLab, you will be  leading a team that is working towards raising the bar on security. The team will achieve that by working and collaborating with cross-functional teams and global customers to provide guidance on security best practices.

      Responsibilities
      • Build a strong, collaborative partnership with sales and product teams
      • Participate on customer calls providing assurance on GitLab security
      • Create innovative and effective strategies for addressing customer requests
      • Assess and promote customer security requests across the GitLab security and product teams
      • Hire a world class team of security analysts to work on their team
      • Help security analysts grow their skills and experience
      • Provide input on security architecture, issues and features
      • Hold regular 1:1's with all members their team
      • Create a sense of psychological safety on your team
      • Recommend security-related technical and process improvements
      • Author project plans for security initiatives
      • Draft quarterly OKRs
      • Train analysts to screen candidates and conduct managerial interviews
      Requirements
      • 2+ years experience leading teams
      • Strong sense of ownership, urgency, and drive
      • Excellent written and verbal communication skills, especially experience with executive-level communications
      • Ability to make concrete progress in the face of ambiguity and imperfect knowledge
      • Leadership at GitLab

      Compensation

    • Intevity (US only - Northeast)
      3 weeks ago

      Company Description

      As a digitally-focused management consultancy, we do more than strategy. From strategy and design to architecture and development, we deploy senior, cross-functional teams to work hip-to-hip in the trenches with client teams. 

      Founded in 2003, Intevity (previously Twin Technologies) is a full service, digitally-focused management consultancy based in Boston, MA with remote offices and employees throughout the eastern and central US (Baltimore, Chicago, D.C., New York). Intevity focuses on both Commercial and Public Sector clients, with deep expertise in retail, software, and government. Intevity has key vendor partnerships with Adobe, AWS, and Salesforce. 

      We work on all phases of projects, from early discovery and design to strategy to execution. We are known for our vulnerability-based culture, high levels of craftsmanship, innovation, and trust; being able to truly connect with the needs and spot the real reasons why an organization is being held back from achieving their goals. 

      We specialize in digital transformation in retail, software, and government. We align audiences, optimize processes and build custom, cutting-edge experiences on leading platforms—all while helping businesses increase velocity while reducing organizational risk. 

      As an agile company, Intevity is committed to continually growing and evolving with the market to provide an environment where creativity, leadership, mentoring, planning, and resources are in place to achieve our shared goals.

      Job Description

      In this leadership role, the Director of Digital Technology is responsible for spearheading technology strategies and development efforts while building long-term customer relationships within a growing consulting services company.

      Hands-on, seasoned technical professional who contributes to the technical vision of Intevity and its clients, and confidently leads Intevity’s enterprise clients through digital transformations.

      Team player that fosters transparent communication and has a “help first” attitude on his / her team. They are driven to deliver and pursue excellence in all they do.  They are fearlessly vulnerable and accountable, unafraid of new challenges, and thrive when it’s time to “find a way” when the path isn’t clear.

      Fulltime leader responsible for supporting new business development, maintaining technical excellence across engagement projects, and growing and leading an outstanding technology development team in a fast-paced agile environment.

      Responsibilities and activities are varied but include:

      Client Engagements:

      • Lead and define technology / development / platform engagement objectives, strategy and approach while developing and maintaining relationships with key client stakeholders

      • Act as a hands-on solution architect and technical lead for client Engagement teams; with the ability to manage multiple client engagements concurrently

      • Evaluate technologies and advise on technical challenges and risks, costs and benefits, and alternative solutions

      • Define and ensure best practices and compliance to software development standards are upheld across teams

      • Serve as technology SME for client discussions and workshops, and facilitates conversations to ensure stakeholder alignment on strategic solutions

      • Collaborate with individual account Engagement Director(s) on the Technology portion of an engagement to assign technical resources, and assist with planning and kick-off activities as needed

      Pre-Sales & Business Development:

      • Participate in pre-sales and sales efforts for key accounts

      • Lead the Intevity Technology team in shaping new opportunities for Intevity—be it expanding current client relationships, or forging new ones 

      • Strategize and propose solutions for complex technical, scalability or performance challenges

      • Communicate technical concepts, platforms and architectures, and solutions to clients in a compelling manner

      • Develop and tell cohesive stories about proposed technology solutions and also past case studies

      • Assist with the development of proposals, including shaping and responding to opportunities, proposal creation, and oral presentations related to the Technology team

      • Collaborate with Engagement Directors to estimate engagements, and create statements of work that describe the scope, work effort, deliverables, and costs

      Practice Development and Strategy:

      • Build and execute strategic plans for enterprise technology solutions, including technical leadership and architectural direction

      • Lead, oversee and define best practices for technology and platform solutions, technical and quality standards and developer processes, and web and platform development using reusable software components of Fortune 500 clients

      • Evaluate and recommend new technologies on a regular basis to maintain technical excellence and development efficiencies both for internal use and to better service enterprise clients

      • Drive, oversee, and provide thought leadership for technology and development, internally and externally through social media engagement (Intevity blogging, LinkedIn, Twitter), speaking at industry events, one-pagers, and white paper authoring

      Leading, Managing and Mentoring:

      • Natural ability to coach, lead and mentor team members (e.g. technical leads, developers) and managers—with an emphasis on aligning their strengths and passions to Intevity business strategy and providing constructive feedback and support

      • Establish and maintain an open, supportive environment where people can do their best work

      • Successfully manage project teams of varying sizes using Agile methodologies

      • Mentor and guide Engagement Directors on how to lead with an integrated technology / development approach

      • Manage utilization of the Technology team to attain individual and team targets

      • Contribute to Talent Acquisition activities

      Expectations:  

      Being remote allows our employees to live where they want to.  It means being able to have the lifestyle that you choose. Working remotely is not for everyone but it allows us to spend less time commuting and more time on the things that really matter.  We believe this is essential to supporting a workforce that can achieve a healthy work-life balance. In exchange, we ask that you are geographically located somewhere in the Northeast - Mid Atlantic US, within driving distance of a major airport so you can travel to client sites or team meet-ups when needed. 

      What does this mean for you?  You get to work from where you need or want to work. Each team member is provided the tools, infrastructure, and support to create a productive, professional work from home office environment. We observe and operate standard East Coast working hours to support the majority of our clients and our teammates. We also provide some flexibility for daily schedules to accommodate one’s personal obligations to home and family life.

      We recognize that working remotely isn’t always easy; the remote work model encourages independent thinking but requires increased professional accountability and self-discipline.  We are an outcome-focused team and work to get the job done. We champion a culture of transparency and openness.  

      While travel is part of the job requirement to service clients and team build, we ensure it is asked for and planned as thoughtfully as possible.  As a leader within the company, you can expect to travel 2-3x a month for 1-3 days on average to for client and team meetings.

      Qualifications

      • US Citizenship is required due to the nature of our commercial and government projects

      • Must live in Northeast, USA

      • Minimum of 10 years of related industry experience working with enterprise clients, including at least 5 years in a leadership role leading technology and development, and the creation of outstanding technology solutions within software applications

      • Strong interpersonal skills to facilitate working and problem-solving with others as well as excellent written and verbal communication skills, confident public speaking/presentation skills and the demonstrated ability to adapt to a rapidly changing environment

      • Deep understanding of software architecture, full-stack development, and platform solutions to leverage contemporary IT technologies to create best in class solutions and lead multi-disciplinary teams in the development and production of solutions that exactly meet client business objectives and goals

      • Comfortable and experienced with multiple modern front-end and back-end technologies (Examples: AEM, Sitecore, SFDC, Redis, NoSQL, React, GraphQL, AWS / Azure), as well as infrastructure and build automation technologies 

      • Comfortable and experienced with web services and backend web platforms such as Adobe AEM and Salesforce 

      • Deep exposure to all aspects of modern web application architectures, visual design, and mobile web development

      • Highly motivated, with a proven track record of building and expanding accounts with enterprise clients

      • Natural leadership, mentoring, and team-building abilities

      • Ability to manage multiple business initiatives 

      • Ability to work in a remote, distributed environment and travel as needed to client locations

      Additional Information

      Intevity offers a competitive and comprehensive employee compensation and benefits package that includes base salary, medical, dental and vision insurance, long and short-term disability insurance, life insurance, 401k program with company match, and an open PTO plan.

      Intevity is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, or protected veteran status.

    • Our Customers Develop Software at the Speed of Ideas

      CloudBees is powering the continuous economy by offering the world’s first end-to-end continuous software delivery management system (SDM). For millions of developers and product teams driving innovation for businesses large or small, SDM builds on continuous integration (CI) and continuous delivery (CD) to enable all functions and teams within and around the software delivery organization to best work together to amplify value creation.

      CloudBees is the continuous integration (CI), continuous delivery (CD) and application release automation (ARA) powerhouse built from the commercial success of its products and its open source leadership as the largest contributor to Jenkins and a founding member of the Continuous Delivery Foundation (CDF). With a globally distributed workforce of more than 500 employees, the company reflects the global nature of the DevOps movement. We believe in walking the talk! From startups with full-stack developers practicing NoOps to large Fortune 100 companies, CloudBees enables all software-driven organizations to intelligently deploy the right capabilities at the right time.

      Over 3,500 of the world’s best known brands and over 50% of the Fortune 500, invest in CloudBees because of its ability to work across any cloud, in any development environment and to balance corporate governance and control with developer flexibility and freedom.

      CloudBees is home to the world’s leading DevOps experts helping thousands of companies harness the power of “continuous everything” and putting them on the fastest path from great idea, to great software, to great business value.

      What You’ll Do

      We are looking for a Competitive Intelligence Manager  to identify competitive trends, provide early warnings on threats and opportunities in the evolving competitive CI/CD, DevOps and overall software delivery landscape, and evaluating their impact on CloudBees. 

      As an integral part of the product marketing team, the Competitive Intelligence Manager will work across  product management, product marketing, solutions architects and field sales to collaborate and gather information on key competitors that share the CI/CD market with CloudBees.

      You will have full responsibility for researching and reporting on organizations that directly and indirectly compete with CloudBees across our solutions suite, with the overall goal of enabling the Sales teams and Business Partners with winning competitive strategies. 

      The candidate must be a self-starter and passionate about investigative research to uncover competitive advantage, have insights into buyers needs around DevOps, CI/CD and software delivery processes, develop competitive collateral such as battlecards, presentations, sales training materials and marketing materials that positions  CloudBees to win.

      We’re looking for someone who can solve problems creatively and collaboratively, and work effectively in a diverse, geographically distributed team environment across business and technical domains. At CloudBees it’s in our culture to learn, adapt and improve, so you’ll also be someone who isn’t afraid to try new things!

      • Own and drive competitive strategy and analysis for CloudBees
      • Identify and monitor sources of information on competitors websites on products, pricing and company capability
      • Subscribe to independent industry research, review published research reports, converse with analysts to obtain information on competitors’ market share, sales and strategies
      • Monitor social networks and product review sites provides information on customers’ attitudes towards competitors and their products
      • Track advertising or news of product launches in industry publications and  analysts reports with information on competitors’ marketing activities
      • Track competitive wins and losses
      • Develop competitive battlecards, presentations and other assets
      • Assist sales with actionable competitive intelligence and strategy to win deals
      • Train sales team and partners on competitive differentiation on an ongoing basis
      • Evangelize CloudBees’ competitive differentiation through internal channels
      • Interface regularly with field sales, Technical field teams and Business Partners
      • Support a global, rapidly expanding, marketing and sales organization to build compelling competitive content
      • Monitor, mine and curate competitive nuggets from independent review sites like G2Crowd, Capterra, Gartner Peer Insights, IT Central Station and TrustRadius
      • Collaborate with the broader Marketing, Sales, Operations, and Development/ Product teams to translate competitive insights into concrete business recommendations
      • Experience working with third parties for activities such as lab validations and product comparison a plus

      What the Role Requires

      • 5+ years of experience in the high tech space in disciplines such as:
        • Competitive Intelligence
        • Product management
        • Product marketing
        • Technical marketing
        • Field or technical sales
        • Account management
      • Demonstrated experience in developing key competitive messages and articulating competitive strategy
      • Performed competitive research and develop solid conclusions and sound recommendations
      • Published whitepapers, best practices, blog posts, competitive comparisons and product datasheets
      • Understanding of Continuous Integration/Continuous Delivery solutions ((Jenkins, Codeship, Gitlab, CircleCI, GoCD, XebiaLabs, TaskTop, etc.)
      • Strong written and verbal communication skills to both technical and non-technical audiences
      • Ability to convey ideas into compelling creative concepts, create impactful written competitive content to convey complex subject matter clearly and accurately

      What You’ll Get 

      • Highly competitive benefits and vacation package 
      • Ability to work for one of the fastest growing companies with some of the most talented people in the industry 
      • Team outings
      • Fun, Hardworking, and Casual Environment
      • Endless Growth Opportunities

      At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

       

       In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.



    • 2 months ago
      Data Analyst (Remote)

      We're looking to hire our first data analyst to lay the foundation for all aspects of Mixmax’s data-driven problem solving and decision making. You’ll be a key communicator, working both cross-functionally in our San Francisco office and across our distributed organization.

      Mixmax integrates with your company's existing toolchain - email, calendar, chat, CRM, and more - to bring all information into one place. This means we're syncing, storing, & indexing hundreds of millions of events a day into our system, and then building blazing fast APIs and rich integrations to delight users.

      As a data analyst, you’ll help start a team specifically focused on ensuring the company is making informed decisions across the entire organization. This means building rapport with each function to serve as an analytical partner for their most complex problems. Making sure analyses are accurate, repeatable, and actionable in addition to working to democratize data for your colleagues. 

      Diversity and inclusion are core to our culture, and we are actively committed to building a more inclusive work environment. If you are a member of an underrepresented group in technology, we strongly encourage you to apply.

      Responsibilities:

      As our first data analyst, you’ll:

      • Partner throughout the organization to empower each function to make data-driven decisions. 
      • Work closely with Data Engineering to ensure that our schema is streamlined for actionable analysis.
      • Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior datasets
      • Translate complex concepts into implications for the business via superb communication skills, both verbal and written
      • Understand what matters most and prioritize vigilantly
      • Sample projects include:
        • Product - What is our most viral feature?
        • Sales - Who is the ideal customer for each of our sales channels?
        • Marketing - What is the value of a free user?
        • Support - How does Support interactions affect lifetime value?
        • CSM - When is a customer a churn risk? When is there an expansion opportunity?
      Requirements and skills you possess:
      • 4+ years of work experience in analytics/data science or a directly related field - some of which should be in a technology environment 
      • A proven track record of initiating and delivering actionable analyses/recommendations in order to drive business impact 
      • An understanding of SaaS business models and key metrics 
      • Some experience building data science models to provide deeper insights 
      • Excellent communication skills (technical and non-technical) and comfort working with high-level stakeholders 
      • Ability to work autonomously in a dynamic environment 
      • Excellent SQL skills, fluency with BI/visualization tools, and deep knowledge of Excel, R, Python, or other analysis tools 
      • Strong critical reasoning skills, including an understanding of common pitfalls of data analysis
      • Have worked remotely before for at least 1 year