Remote open source Jobs in February 2020

112 Remote open source Jobs in February 2020

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  • Hottest Remote Jobs

    • Close (American or European Time Zone)
      5 days ago

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.

      Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.

      We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio

      About You

      We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.

      You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.

      You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.

      You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.

      You are located in an American or European time zone.

      Bonus points if you have...

      • Contributed open source code related to our tech stack

      • Led small project teams building and launching features

      • Built B2B SaaS products

      • Experience with sales or sales tools

      Come help us with projects like...

      • Conceiving, designing, building, and launching new user-facing features

      • Improving the performance and scalability our API. Help expand our GraphQL implementation.

      • Improving how we sync millions of sales emails each month

      • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features

      • Building user-facing analytics features that provide actionable insights based on sales activity data

      • Improving our Elasticsearch-backed powerful search features

      • Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis 

      • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers

      Why work with us?

      • Culture video 💚

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon retreat video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 10 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • 1 week ago

      Last Call Media is looking for a Producer / Product Owner to join our team! 


      The Role

      Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 


      Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 


      What you’ll do:

      • Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

      • Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

      • Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

      • Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

      • Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

      • Expand relationships with existing customers


      What you’ll bring:

      • A proven track record of leading the delivery of digital products and services that delight customers.

      • 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

      • A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

        Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

      • Experience and/or a desire to work remotely.

      • The ability to travel for conferences, client visits, or workshops, ~10% travel.

      • Ability to work efficiently, sometimes under tight deadlines


      It’d be nice if you also had: 

      • Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

      • Familiarity with other popular web development technologies, third party applications and platforms.

      • Experience or an interest in sharing your knowledge and experience at industry conferences 

      • Familiarity with Atlassian tools, such as Jira and Confluence.


      All of us at LCM pride ourselves on being:

      • Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

      • Highly communicative

      • Able to work independently 

      • Comfortable asking for help

      • Experienced with communicating directly with clients

      • Eager and motivated to learn new concepts

      • A team player in a collaborative environment 

      • A fast learner

      Salary range: 

      $60,000-90,000 USD


      Application Process

      Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

      To apply visit: https://lastcallmedia.com/careers


      This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

  • Software Development (58)

    • Today

      Summary 

      Wikipedia is where the world turns to understand almost any topic — The Wikimedia Foundation is the nonprofit that operates Wikipedia with a small staff.  We are looking for a great data architect who wants to modernize the infrastructure underlying Wikipedia with distributed storage, services and REST interfaces.  If this excites you, we welcome you to join us.

      Description

      • Collaborate with Product Owners, Engineers and stakeholders on product discovery and improvements of our existing systems
      • Design and implement effective data storage solutions and models
      • Articulate the flow of data across our diverse range of systems
      • Ensure reusable clear service design and  documentation
      • Defining and aligning the forms and sources of data to facilitate WMF initiatives
      • Ensure monitoring system performance and identify, define and implement internal process improvements and SLOs
      • Work with Site Reliability and Operations Engineers to analyse and determine service discoverability, capacity plans and high availability
      • Recommend solutions to improve new and existing data storage and delivery systems
      • Change the world for more than half a billion people every month ;) 

      Skills and Experience

      • 3+ years experience in a Data Architect role as part of a team
      • You have a track record of leading data architecture initiatives to completion
      • You have experience analysing, reasoning about, optimising and implementing complex data systems
      • You have expertise in data handling approaches and technologies with good understanding of system development lifecycles and modern data architectures(Data Lakes, Data Warehouse)
      • You are comfortable modeling complex systems using approaches such as Domain Driven Design, eventual consistency, stream processing
      • You have experience with a diverse set of data storage and persistence frameworks and have a strong understanding of core data modelling concepts:
        • Relational & distributed databases (e.g. MySQL, Cassandra, Neo4j, Riak, HBase, DynamoDB, Elasticsearch)
        • Consistency trade-offs and transactional algorithms in distributed systems
        • Principles of fault tolerance and robustness
      • Use the best available tools & languages for each task. Currently we work a lot with Node.js but also use other tools and languages like Go, Python, Java, C, C++ and PHP where it makes sense. 
      • You have experience working with data streaming and pipelining systems(Hadoop, Kafka, Druid)
      • You have experience working with an engineering team, and communicate effectively with other stakeholders.
      • You have a track record of combining a solid long-term architectural strategy with short-term progress.
      • With freedom comes responsibility. You direct your own work and are pro-active in asking for input.
      • You have a scientific mindset and empirically test your hypotheses.
      • BS, MS, or PhD in Computer Science or equivalent work experience

      Pluses

      • Experience working with microservice architectures
      • Experience with open source technology and free culture, and have contributed to open source projects
      • Experience working remotely
      • You know what it means to be a volunteer or to coordinate the work of volunteers
      • Big ups if you are a contributor to Wikipedia
      • Please provide us with information you feel would be useful to us in gaining a better understanding of your technical background and accomplishments

      Show us your stuff! If you have any existing open source software that you've developed (these could be your own software or patches to other packages), please share the URLs for the source. Links to GitHub, etc. are exceptionally useful. 

      The Wikimedia Foundation is... 

      ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

      The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

      U.S. Benefits & Perks*

      • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
      • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
      • The 401(k) retirement plan offers matched contributions at 4% of annual salary
      • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
      • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
      • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
      • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
      • Telecommuting and flexible work schedules available
      • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
      • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

      *Eligible international workers' benefits are specific to their location and dependent on their employer of record

      More information

      Wikimedia Foundation
      Blog
      Wikimedia 2030
      Wikimedia Medium Term Plan
      Diversity and inclusion information for Wikimedia workers, by the numbers
      Wikimania 2019
      Annual Report - 2017 

      This is Wikimedia Foundation 
      Facts Matter
      Our Projects
      Fundraising Report

    • Yesterday

      Lead a team of experienced front end engineers creating new innovative web applications that leverage the power of linked data. Your applications will be interoperable with all other applications that use linked data and the Solid specification. Your creations will be used by millions of people around the world.

      You will obviously be using Javascript and RDF. But, along with the team, you can help decide what the tech stack is! We already have lots done but there is much more to do and the tech stack can evolve. 

      You can work remotely but we also have offices in Boston and London.

      Engineering lead skills

      • Leadership - The team is experienced so you need to have experience leading a strong team.

      • Broad and deep technical skills and experience

      • Ability to explain complex topics in simple language

      • Expert in architecture and design of front end applications for the web

      • Experience with responsive application development

      • Expert software engineer

      Engineering lead responsibilities

      • Guide the technical vision and execution

      • Architecture and design accountability

      • Contribute to the code base along with the other engineers in the team

      • Coding standards

      • Overall code quality

      • Adherence to technical processes

      • Technology selection

      • Technical mentoring

      • Feedback related to quality of work

      • Recognition of quality work

      • Interviewing key technical hires

      About Inrupt

      Our teams are bringing to life Tim Berners-Lee's vision of the future. 

      Building The Next Stage Of The Web

      The next Web of open, linked data

      On a mission to clean up the Web

       Our culture promotes

      • Team autonomy

      • Mastery of your skills

      • Teams who are deeply engaged and have a sense of purpose linked to our vision

      Join us in our mission and help to create the future of the web.

      Benefits

      • Flexible working

      • Remote working

      • Leading edge technology

      • Web scale solutions

      • Open source contribution

      • Autonomy for teams

      • Common purpose and set of values across all teams

      • Contribute to changing the direction of the web to benefit everybody

    • We’re building new ways to interact with WordPress. They’re simple, fast, and highly usable. They’re written in the latest web technologies and are used by millions of people. We want your help to expand our reach and keep our approach fresh. 

      What have we worked on recently?

      • Gutenberg is a new block-level editor with clean abstractions for users, too, not just developers.
      • Jetpack is a plugin that brings cloud-scale features to self-hosted sites and our latest addition is Rewind, think git for WordPress sites.
      • WooCommerce is the most popular e-commerce platform on the web
      • To view more of our recent work, check out our longer product list on Automattic.com.

      How do we work?

      • We’re kind to each other and our users – we strive to build a positive, supportive, and inclusive culture of cohesive teams focused on delivering value to our customers.
      • We work as a global and distributed workforce resulting in a unique way of working built around our creed
      • We offer flexible work arrangements allowing our team members to work when they feel best.
      • We open-source! We’re cool with open-sourcing everything except passwords, or secret keys.
      • We ship often, deploying many times daily with the help of peer code review, continuous integration, and our global workforce in over 70 countries.
      • We welcome collaboration, and you can be involved in any discussion across our many communication channels.

      The JavaScript Engineer position might be a good fit if you have:

      • A rock-solid understanding of the core JavaScript language, HTML5, and CSS3. Experience working on accessibility is a plus.
      • Familiarity with a server-side language like PHP, Ruby, or Python.
      • Proficiency developing well-structured web applications using modern JavaScript tools like React and Redux.
      • A real passion for crafting experiences that users rave about.
      • The ability to iterate and ship ideas quickly, with maximum autonomy and teammates ready to support you. 

      Extra credit:

      • WordPress programming experience.
      • Open source contributions or contributions to programs designed to help underrepresented people enter the tech field.
      • Experience working on accessibility.
      • Data analysis experience, and understanding of how analytics can help with product decisions.
      • Knowledge of tooling and build systems.

      Speaking of interests and skills, here are some areas in which you can grow and have further impact in the future at the company:

      • Leadership – we offer a variety of leadership options to those who have interest, including becoming a team lead and managing releases.
      • Learning and development – we have a generous personal development budget and encourage you to grow your skills through courses, books and conferences.
      • Architecture – we encourage developers to develop expertise in the systems they work with, guide their evolution and mentor other developers working on them.
      • Engineering effectiveness – we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process improvements.

      Diversity & Inclusion at Automattic

      We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

      Curious who works in engineering at Automattic? Meet our JavaScript Engineers – Lena and Riad!

      APPLICATION PROCESS

      How to Apply

      Does this sound interesting? If yes, please send a short email to [email protected] telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject. Of note, if you apply for multiple positions or send multiple emails there will be one reply.

      If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

      What to Expect

      We know applying to jobs can be stressful and we want to ease the stress by giving clear expectations up front about what to expect from our process. We’ve outlined everything you need to know here including all of the steps in the process as well as how we approach hiring. We’re always iterating so if you happen to join us in the process, please feel free to offer feedback on what else we can include there!

    • What is eyeo?

      eyeo creates a sustainable, fair ecosystem by building, monetizing and distributing ad-blocking technology for everyone and everything online. By leveraging distribution partnerships, we bring ad-blocking technology everywhere, giving users control while providing user-friendly monetization. This is supported by our own desktop and mobile products, such as Adblock Plus, Adblock Browser and Flattr. In combining our reach based on distribution partnerships and our own products, our technology runs on over 150 million devices.

      What does it mean to be a Core Development Lead at eyeo?

      You will be responsible for making sure that the unit’s teams have all the support, autonomy and focus that’s needed to be successful. You will report directly to the CTO. 

      What is a unit?

      • Units are our means to scale and focus eyeo. They provide a framework for aligning teams towards a shared goal.

      • The unit is comprised of approx. 25 people:

      • Approximately half will report indirectly to you (they will be managed by Section Leads—your right-hand people)

      • Approximately a quarter (such as section leads, data scientists, machine learning experts and QA engineers) will report directly to you

      The unit is made up of teams covering these topics:

      • Desktop browser extension core development

      • Android SDK development

      • iOS SDK development

      • Ad-blocking quality

      • Industry relations

      • Within our teams, we have cross-functional groups of peers working together to build our products.

      How you can help us (with people)

      • Create the unit’s strategy, goals and initiatives, along with the teams

      • Ensure the unit has clear KPIs

      • Report KPIs regularly, and continuously work to improve them

      • Ensure the flow of information with product owners in order for them to be able to prioritize and maintain their backlogs autonomously, and to make the best product-related decisions

      • Align across the company and with other units on strategic and tactical topics

      • Continuously support the unit with goal alignment, proper tooling, facilitation and community-ship

      • People management and cross-company knowledge sharing and culture

      • Administrative work (budget, spending, hiring, evaluation, salaries, etc.)

      How you can help us (with tech)

      • Maintain and improve the high quality of our core technologies (code and filter lists)

      • Security and maintainability of the tech stack and legal compliance of our filter lists

      • Create comprehensive documentation and specs

      • Establish our core technologies as products, ensuring proper product and release management

      • Improve our ad-blocking quality in the face of circumvention techniques

      • Close collaboration with industry-related representatives (e.g. browser companies, other ad-block companies)

      • Constantly improve our ways of working, tech stack and development processes (e.g. by applying automation and machine learning technologies)

      What you bring to the table

      • Deep, customer-centric understanding of our partners’ and own products’ technology needs

      • Knowledgeable and passionate about developing both software and people

      • Continuously stay up-to-date on technology developments relevant to your work

      • You think in a systematic and analytical manner

      • You show a high degree of self-organization, initiative and motivation

      • Great communicator who can build bridges between people from different fields and backgrounds, and help them learn how to build those bridges themselves

      • Pragmatic, flexible and humble. You listen to your reports and support them rather than directing them.

      • Fluent in both written and spoken English

      • Well-versed with agile values and methodologies. We do not require specific methodologies or certifications, but we want you to have a strong understanding, and the ability to teach.

      It’s awesome, but not required, if you have...

      • Experience collaborating in open-source communities (either as a hobby or as part of your past work)

      • Been involved in web standardization (W3C and similar)

      • Good understanding of online advertising and other types of publisher monetization

      • Experience with browser development

      • Experience in B2B and B2C product development

      • Experience in machine learning

      • You are an active member of the development community (writing, meetups, talks, OSS contributions, etc.)

      Helpful links

      • Monetization: https://adblockplus.org/blog/acceptable-ads-explained-monetization

      • Eyeo in the news: https://eyeo.com/press/

      • Blog updates: https://eyeo.com/blog/

      • Life at eyeo: https://eyeo.com/category/life-eyeo/

      • Meet the Team: https://eyeo.com/category/life-eyeo/meet-the-team/

      • Open Source repository: https://github.com/adblockplus, https://gitlab.com/eyeo 

    • Get to know us

      We create open source software that puts users in control over their online browsing experience. Our desktop and mobile products, such as Adblock Plus, Adblock Browser and Flattr, help sustain and grow a fair, open web, because they give users control while providing user-friendly monetization. Our most popular product, Adblock Plus (ABP), is currently used on over 100 million devices.

      What you'll do

      Fight bugs through automation and manual testing and help us ship high quality products! You’ll apply your QA expertise in the team that cares for web extension users on Firefox and Chromium-based browsers. Being an integral part of the team, you will be involved in the whole software development cycle, building quality in from the start.

      After your morning coffee, you'll be expected to...

      • Perform own exploratory testing against our products to gain familiarity with the products and their similarities and differences

      • Run checklist tests against our products before releases

      • Respond to requests from and perform testing for the team

      • Create and keep up to date useful documentation and notes relating to the product and its testing

      • Set up and maintain automation for desktop and mobile apps

      A little bit about you...

      • Extensive experience with software testing and quality assurance, preferably in a continuously changing environment

      • Knowledge of source code management tools like Git or Mercurial

      • Knowledge of basic web technologies (HTML, CSS, JS)

      • In depth experience with test automation

      • Experience collaborating remotely using mostly asynchronous communication methods on a distributed team

      • Independent but team-oriented work style

      • Outgoing proactive involvement in your teams

      • Excellent communication skills in English

      It’s awesome, but not required, if you...

      • Have knowledge of additional scripting languages

      • Are familiar with device testing services like Google/Firebase test lab, AWS Device Farm, Browserstack or TestObject

      • Are familiar with code review processes

      • Have experience with development or testing of browser extensions

      • Have automation experience with native Windows apps

    • Close (American or European Time Zone)
      5 days ago

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.

      Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.

      We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio

      About You

      We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.

      You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.

      You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.

      You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.

      You are located in an American or European time zone.

      Bonus points if you have...

      • Contributed open source code related to our tech stack

      • Led small project teams building and launching features

      • Built B2B SaaS products

      • Experience with sales or sales tools

      Come help us with projects like...

      • Conceiving, designing, building, and launching new user-facing features

      • Improving the performance and scalability our API. Help expand our GraphQL implementation.

      • Improving how we sync millions of sales emails each month

      • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features

      • Building user-facing analytics features that provide actionable insights based on sales activity data

      • Improving our Elasticsearch-backed powerful search features

      • Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis 

      • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers

      Why work with us?

      • Culture video 💚

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon retreat video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 10 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • The company:

      We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We build highly scalable systems that process trillions of data points every day to provide real time alerts, visualizations, log aggregations, and application traces for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. 

      The team:

      The APM Team at Datadog provides mission critical application health and performance monitoring for customers of all sizes and industries. We’re taking a new approach to APM with distributed tracing and seamless integration with Datadog’s Infrastructure and Logs products.

      The opportunity:

      We are looking for an expert Ruby engineer experienced with Ruby language internals who can help push our tracing tools to the next level. Come and join us to build amazing open source software! 

      You will:

      • Write code that instruments thousands of Ruby applications around the world. 
      • You’ll help drive our open source Ruby projects and engage with the community to find and address the most important challenges.
      • Join a great team building software the right way 

      Requirements:

      • You’re a master Ruby programmer. You think in blocks, faced the GIL limitations many times and you know there is more to Ruby than Rails. You’ve written piles of clean, correct, well-tested, performant, idiomatic Ruby code.
      • You are a great community ambassador and can drive hard technical conversations towards a good solution.
      • You have solid experience with widely used frameworks and libraries like Rails, Sinatra, Grape, Sidekiq or ActiveRecord.
      • You want to work in a fast, high growth startup environment.
      • You have a BS/MS/PhD in a STEM field or equivalent experience.

      Bonus points:

      • You have experience with JRuby and how it works in the JVM.
      • You’ve played with eventmachine.
      • You have significant experience with Python, Go, Java, JavaScript or Ruby.
      • You have have experience with code telemetry and introspection.
    • This Product Designer or Senior Product Designer position for our Compliance group is 100% remote.

      A brief overview:

      GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than doubled the size of the Product Design team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product vision you’d contribute to when working here.

      As a Product Designer at GitLab, you will be embedded in our Compliance group. It’s a complex area where you’ll be tasked with improving the controls we provide to support our customers to help them manage their compliance posture within GitLab. You'll be designing new features and experiences to improve the quality of life for customers who operate within regulated environments.

      What you can expect in a Product Designer, Compliance role at GitLab:
      • You’ll be tasked with bettering our product for users who rely on our compliance features. The work you’ll do will enable greater adoption of our product within the enterprise space and impact users across a range of industries, from healthcare to manufacturing.
      • You’ll collaborate with a Product Manager to define the priorities, roadmap, and overall strategy for the future of Compliance within our product.
      • You'll work alongside Product Managers and UX Researchers to understand the needs of our users to shape how compliance features underpin the work within regulated industries.
      • You’ll come together with our Technical Writers to better our compliance documentation and in-product content.
      • You’ll collaborate with cross-functional partners to uncover and understand the complexities and limitations of our current compliance tools, advocating for the end-user in all areas, including documentation, ease of use, and visualization of key messaging.
      • You’ll utilize wireframes, prototypes, user flows, mockups, high-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas.
      • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
      • You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.
      • You’ll contribute compliance patterns to our Design System, alongside the rest of the UX department, and the GitLab community as a whole.
      Projects you might work on in our Compliance group:

      You’ll spend your time at GitLab collaborating with a cross-functional team. You may work on features that bring compliance checks into merge requests, a dashboard to give users insight into their overall compliance controls, or even build features that enable code to be audited, traceable, and reported on. To be successful, you’ll consider many edge cases while understanding the needs of a wide range of personas across a breadth of industries. Outside of work on our compliance tools, you’ll also contribute to our Pajamas design system and design culture here at GitLab.

      You should apply if:
      • You’ve got experience designing developer tooling, enterprise software, or complex web applications that are built for technical users.
      • You’ve got some experience designing compliance experiences, or knowledge of the compliance industry.
      • You’ve got experience working on product strategy and product design for a complex enterprise application or SaaS tool.
      • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
      • You want to design for a complex product with technical users who have continually evolving needs.
      • You’ve got experience applying your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.
      • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
      • You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, your knowledge of Git, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
      • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 60 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab team members across the world. Also, every year or so, we’ll invite you to our Contribute event.

      Hiring Process and compensation:

      Our hiring process for this Product Designer position typically follows five stages. The details of this process, the expectations for Product Designers and Senior Product Designers, and the compensation for this role can be found in our job family page.

    • 1 week ago

      When someone installs Density in a location, they get access to real time, accurate people count. The experience is magical to a customer, but the process involved in accomplishing it is complex. Density has counted 13 million humans, and that number is growing exponentially. We are seeking a talented backend engineer to help architect a suite of web-based products to transform that data into insight.

      The software systems that support Density are foundational: our customer facing APIs and applications, the systems that manage and orchestrate our fleet of devices, and the internal tools that keep our organization running smoothly. We put a high value on the infrastructure that supports our systems, and love approaching problems through research, prototyping, and experimentation. We are not afraid to embrace new technologies, but are mindful in what we choose.  

      As an organization, we understand the importance of design, focusing on fundamental problems, and decentralizing decision making. As an engineering team, we design, build, and test with simplicity and scalability in mind. As individuals, we take ownership in our work and decisions. We’re looking for someone with a deep understanding of the web who shares these ideals.

      This position reports to Density's Director of Software Engineering.

      What you'll work on

      • Lead backend development on internal and customer facing projects, utilizing Python and Django
      • Build APIs and data delivery mechanisms for applications such as web dashboards, alerting & health systems, mobile applications, and third party integrations
      • Monitor, understand inefficiencies, and improve the data pipeline
      • React to customer needs and feedback through tight-looped, iterative development
      • Contribute to open source initiatives
      • Document and teach best practices across our stack

      What we're looking for

      • 5+ years industry experience building and scaling web applications and APIs
      • Deep experience with Python and Django
      • Experience building data-centric applications, including analytics pipelines, report generation systems, and alerting & health systems
      • An understanding and appreciation for application performance monitoring and profiling tools
      • A desire to define, document, and teach web engineering standards
      • Strong writing skills, with experience crafting clear and concise documentation
      • A motivation for constant learning

      Icing on the cake

      • Experience with statistical analysis and trend data modeling
      • Experience with building applications using ES6, React, and Redux
      • A deep appreciation for design
      • A strange obsession with counting people (or what you can do with the resultant data)

      While we have offices in Syracuse (NY), San Francisco, and NYC, we embrace and have built a culture around remote work.

    • Last Call Media
      1 week ago

      Last Call Media is looking for a well rounded PHP developer to join our team!

      The Role

      Last Call Media is looking for someone who understands just how flexible the PHP programming language can be, and enjoys, neh, is proud that the majority of the internet uses the PHP language.

      The ideal candidate will have experience in PHP frameworks such as WordPress, Symfony, Drupal, CodeIgniter but also has been involved with big single PHP files with inline CSS/HTML/(My)SQL/PHP. Last Call Media is looking for an advocate of best practices and someone who is willing to be opinionated about what they believe in when it comes to building successful programming projects.

      Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday.

      What you’ll do:

      • Review and analyze existing PHP sites for ways to improve and/or provide advice on how to migrate off antiquated monolith systems. Implement analyses from start to finish.

      • Work with clients to communicate how and why existing PHP code works or doesn’t.

      • Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

      • Understand who the end user of a project is and how to build and/or suggest front-end interfaces to help them accomplish their tasks as simply and practically as possible.

      • Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team.

      What you’ll bring:

      • A proven track record of leading the delivery of digital products and services that delight customers.

      • 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

      • An obvious drive to grow and learn from the highly-skilled team around you

      • Experience with large-scale open source web technologies (such as Drupal, WordPress, and React).

      • Experience and/or a desire to work remotely.

      • Ability to work efficiently, sometimes under tight deadlines

      It’d be nice if you also had:

      • Front-end framework experience like ReactJS/AngularJS/VueJS

      • Relational database experience and understanding of how to improve DB performance

      • Server administration and/or setups like Apache/NodeJS/Nginx and a general comfortability in the Linux environment

      • Familiarity with Atlassian tools, such as Jira and Confluence.

      All of us at LCM pride ourselves on being:

      • Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM.

      • Highly communicative

      • Able to work independently

      • Comfortable asking for help

      • Experienced with communicating directly with clients

      • Eager and motivated to learn new concepts

      • A team player in a collaborative environment

      • A fast learner

      Application Process

      Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request.

      To apply visit: https://lastcallmedia.com/careers

      This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

    • Description
      As a well rounded systems reliability engineer with a diverse set of skills, this makes you one of the very best people to troubleshoot, monitor the platform, and be on top of releases. You should definitely be the type that appreciates diversity in your day, and challenges outside of your comfort level! A typical day might include these types of activities:

      - Taking charge of the build process and pipelines across the platform.
      - Being keenly aware of systems architecture and automatically adding in redundancy and backup for new systems and software.
      - Assist in troubleshooting a complex customer issues across network devices, server hardware, virtual machines, in-house software and open source software. Not only can you run tcpdump with filters on the command line, but you can read it there also.
      - Adding additional monitoring and alerting on all systems across the platform that will help you identify one of those annoying intermittent issues you have seen in the logs.


      Skills & Requirements
      The right candidates will probably have a CS degree, solid scripting and automation skills, great troubleshooting skills across the OS and network, a good grasp on security concepts, experience with routing platforms and protocols, and enjoy working collaboratively.

      Specific requirements include:

      - Experience in automating tasks through scripting. You should be very well versed with Python, and probably a few other languages. We will ask for script samples.
      - High degree of drive to improve and automate your environment with minimal guidance
      - Be able to solve for immediate, and plan to accommodate for future problems
      - Experience with Ansible, Salt, Chef, Puppet, Terraform, or CFEngine. Experience with Ansible and Terraform preferred.
      - Experience with build pipelines, integration testing and Jenkins.
      - Experience administering a wide variety of *nix platforms, including multiple Linux variants.
      - Solid understanding of Layer 2 and Layer 3 protocols including IPv4/6, 802.1Q, BGP, MPLS, etc., and understanding a multitude of different network architectures.
      - Experience with Google Compute, AWS, or other cloud based compute and database services.
      - Understand the importance and implementation of backup and redundancy across many layers of databases, systems, and network configurations.

      Some knowledge that would be a huge plus:

      - Familiarity administering/troubleshooting Juniper/Cisco/Arista platforms.
      - Experience with extremely large scale network management and monitoring.
      - Experience with Postgresql, TimescaleDB, ElasticSearch

    • This Software Engineer in Test position for our Secure team is 100% remote.

      A brief overview:

      GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      Right now, we’re in a period of growth, we’ve more than doubled the size of the Quality department through 2019, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product vision you’d contribute to when working here.

      As a Software Engineer in Test at GitLab, you will be embedded in our Secure stage group. You’ll be responsible for baking in a culture of quality across the categories found within our Secure team, expanding on our existing test automation frameworks and test coverage across a range of configurations, and leading our test automation efforts on new features within our Secure categories as part of a dedicated cross-functional team.

      What you can expect in a Software Engineering in Test, Secure role at GitLab:
      • As part of our Secure team you’ll work on test automation issues related to the Quality department, the Secure stage group, and the entire GitLab product. The work you’ll do will be transparent and open to the GitLab community.
      • You’ll develop new tests and tools for our GitLab.com frontend, backend APIs and services, and low-level systems like geo-replication, CI/CD, and load balancing.
      • You’ll identify and drive the adoption of best practices in code health, testing, testability, and maintainability.
      • You’ll work with engineers to define and implement mechanisms to inject testing earlier into the software development process.
      • You’ll configure automated tests to execute reliably and efficiently in our CI/CD environments.
      • You’ll work 1:1 with a Product Manager, and with the wider product and development teams to understand how new features should be tested and to contribute to automated tests for these new features.
      • You’ll work in an environment where we aim to have a 1:10 ratio of Software Engineer in Test to Engineers.
      • As an SET, you'll have the opportunity to become and expert in security testing-related techniques and concerns.
      Projects you might work on in our Secure stage group:

      You’ll spend your time collaborating with a cross-functional team who are embedded in our Secure stage group. You could work on projects where you’ll be tasked with moving our security products from their own standalone QA process to the GitLab QA review application, growing our test coverage across our security products, and implementing security testing processes.

      You should apply if:
      • You’ve got at least a few years of experience developing in Ruby or working on a Ruby on Rails application.
      • You’ve got some experience with security testing or an interest in the security field. To demonstrate this, you could be familiar with SQL injections, cross-site scripting, or URL manipulation. Alternatively, you may have been involved in OWASP or security hacking sessions. This list is by no means exhaustative, it's here to give you an insight into the type of securty-testing experience we can look for.
      • You’ve got a working knowledge of Docker.
      • You’ve worked with industry-standard CI tools like GitLab CI, Jenkins, Bamboo, or Circle CI for example.
      • You’re comfortable with Selenium-based test automation tools like Capybara.
      • You’ve got experience with Git and its command line.
      • You’re interested in growing your knowledge and skills in Test Environment Provisioning and Configuring (Terraform, Ansible, Kubernetes, GCP / AWS).
      • You know about clean code and the test pyramid, and champion these concepts.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
      • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.

      We're aware the confidence gap exists so we want to encourage you to apply even if you do not match all of the requirements exactly. The above list is intended to show the kinds of experience and qualities we're looking for. It is not a complete list of pre-required skills.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab team members across the world. Also, every year or so, we’ll invite you to our Contribute event.

      Hiring Process and compensation:

      Our hiring process for this Software Engineer in Test position typically follows six stages. The details of this process and the compensation for this role can be found at the bottom of our job family page.

      Remote-EMEA
    • Percona (Americas)
      1 week ago
      Location: Remote work from home position working a regular 8am to 5pm AMER shifts (AMERs Time Zones).

      About Percona

      Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
       
      Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.
       
      Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

      As a Remote DBA, you will troubleshoot and resolve customer issues related to DB systems availability and performance.  You will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through regular communication and engagement with their environments.  You will perform technical work that requires planning and scheduling to ensure the best possible solution is delivered on time.  You will react on incidents and provide solutions aiming at maintained environments’ improvements.

      You will work in a fast paced environment where we are responsible for companies’ most critical systems. Customers count on us to keep their MySQL database running and we are vital to the success of their business. You will work remotely; there is no central office, and most people work from their homes. Some travel will be required for internal meetings. Access to a reliable high-speed internet connection is required.


      Core Skills and Expectations
      • Experience administering MySQL server including;
      • aspects of installation and configuration.
      • basic performance tuning, query optimization & index tuning.
      • knowledge of MySQL backup solutions.
      • basic knowledge of HA solutions.
      • understanding of monitoring requirements.
      • Demonstrable experience of administering Linux based systems.
      • Ability to use scripting language for automation.
      • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues.
      • Ability to participate in the on-call rotation for operational issue escalation.
      • Polite, friendly and professional; this position requires significant customer interaction and teamwork.
      • Excellent and strong written and spoken English.

      Desired Skills
      • CS degree or equivalent.
      • Proven success working in a distributed environment where e-mail, instant messaging and voice calls are the only interactions with clients, colleagues and managers on a daily basis.
      • Experience with technologies like Galera / XtraDB Cluster, HAProxy, ProxySQL, Orchestrator.
      • Experience running on Cloud Services such as AWS and RDS or hosting providers like Rackspace.
      • Experience with Nagios, Percona Monitoring Plugins, Prometheus, and other monitoring tools.
      • Experience of configuration management solutions such as Ansible, Puppet or Chef.
      • Experience with tools from the Percona Toolkit suite.
      • MySQL DBA, MySQL Professional Certifications.


      Regular Work Schedule
      • Team has an on call schedule as well.
      • Remote work from home specifically in the AMER region.

      Applications from all locations are encouraged and will be considered, subject to security & compliance requirements of Managed Services customers.   

      Location: Remote work from home position working a regular 8am to 5pm AMER shifts (AMERs Time Zones).

      Percona HQ is located in the Raleigh-Durham Area of NC, USA but this specific location isn't required for this opening. We are ideally seeking individuals that can work around European time zones.

      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    • At Kodify we manage several high traffic web platforms developed using the latest technologies and we work hard to provide the best experience for our users.

      The team at Kodify is looking for a talented Senior FullStack Developer to join our remote team. This specific role is open to remote candidates based in European Union only (a must for us). With you on board, we’re looking to expand our team (currently 15 developers working across multiple European locations) and take our projects to a whole new level. You will deliver Javascript development skills on the front and backend systems that power our sites. Good knowledge of HTML and CSS are also required, along with the ability to work with our designers and the business to implement the features required.

      Your key responsibilities:

      • Create Server and Client JS, HTML & CSS to deliver required functionality and design

      • End-to-end responsibility from technical design to deployment and testing

      • Work with Designers & Product Owners to ensure they understand possibilities / limitations

      • Always work towards minimising page load time / API response times

      • Become a valued team member, providing feedback to the team

      • Take ownership of your code / tasks / role

      • Be proud of what you achieve, and of the product, and be one of the driving forces behind always making it better

      • When you cock-up - own-up! (We don’t do blame-storming here!)

      • Have fun and enjoy your job!

      About you:

      • You’re a real team player. You love to help and find solutions together.

      • Your sense of humour will bring a new dynamic to the team - you love to have fun while you work!

      • You can think on your feet and adapt well to fast changing environments and priorities.

      • You are passionate about software development

      • You're able to think beyond code to architecture and user experience

      • You have a real ‘Can Do’ work ethic - We are results based, not clock based!

      Requirements

      Skills & Requirements - Must Have:

      • NodeJS

      • Javascript / HTML / CSS

      • MongoDB

      Bonus points:

      • React

      • Redux / Redux Observables (or RXJS)

      • GraphQL

      • FaaS

      • Microservice architecture

      • Express / Connect

      • Redis

      • ZeroMQ

      • Your own open source projects

      • High traffic websites

      • Docker / Kubernetes / AWS Technologies (e.g. EC2, S3, Cloudformation, ..)

      • Streaming video technologies / Web playback tools (VideoJS)

      • Understanding of, and agreement with, Agile principles

      • Knowledge and experience in Git and JIRA

      Other:

      • Experience working remotely and with remote teams

      • Experience managing high traffic and content heavy websites.

      Education

      Education is compulsory, but where you got it is irrelevant for us! We are looking for someone who has worked in a similar role (or roles) for at least 3 years, and can show us examples of their work. We are not looking for a newbie, nor are we looking for a rockstar, we are looking for a mid to senior level developer who wants to both learn and contribute to our team.

    • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      We are looking for an experienced engineer to help us enhance and maintain the developer experience for our customers. You’ll be helping our team maintain and enhance application integration SDKs, samples, and guides, while also helping our community of developers understand digital identity.

      Primary: PHP, including WordPress and Laravel
      Secondary: Ruby, including Ruby on Rails
      Additional: JavaScript, server and/or browser (this is the main language used at Auth0)

      You GET developers! You know what they need, how to talk to them, how to make their lives easier, what makes them click, their dissatisfiers and their delighters. You recognize when a framework, library or product provides a great experience. 

      As a Developer Experience Engineer, you will use those talents to improve our entire onboarding process, from open-source SDKs and how-to guides, to reference documents and application samples. You will also be interacting with a large community of application builders on our Community site and GitHub. You will be the internal and external steward of the experience for the technologies that you love working with every day.

      Each Developer Experience Engineer maintains one or multiple platforms, both internally within Auth0, and externally in the community. You will be working in a cross-functional team alongside the developer evangelist, onboarding, growth, dashboard, and field teams to provide the best developer experience for the technologies you own.

      The most important qualifications for this position are software engineering expertise, empathy, and self-direction.


      You will be 😊
      • Writing, curating, editing developer resources: tutorials, examples, guides, and documentation.
      • Directly shaping and developing our open source SDKs.
      • Owning the code samples and implementation guidance for Auth0.
      • Championing Auth0 by engaging directly with the community.
      • Gathering and channel user feedback within the company to improve the experience for developers on Auth0.
      • The go-to-expert in the company, internally and externally, providing domain knowledge and reviews for Auth0 in these technologies.

      You'd be a great fit if you had ❤️
      • A deep understanding of writing, running, maintaining, securing, and debugging applications.
      • The ability to communicate effectively in person, asynchronously, and in code.
      • Demonstrable experience authoring developer documentation (tutorials, blog posts, docs).
      • The ability to be self-directed and be effective working independently, yet feel equally comfortable contributing in a global team environment.

      Bonus points if you have 👍
      • Experience working in distributed teams and work environments.
      • Created open-source material or have contributed to open-source projects.
      • Knowledge in the identity and access management space.
      • Experience with CI and/or package deployment automation

      Preferred Locations:
      • #US-E; #GMT; #AR;
      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

      Join us on this journey to make developers more productive while making the internet safer!
    • Do you love building products from a "behind the scenes" perspective? We're looking to expand our team with a full-time Backend Developer.

      As a backend developer, you'll have the ability to work on large-scale systems that impacts people's day-to-day work.
      Your job will be mainly focused on designing, implementing, and maintaining APIs. To us developing new features and debugging and fixing bugs are equally important, so every developer in our team participates in both types of jobs. You will work closely with frontend and Mac developers to guarantee maximum alignment for our products and smooth engineering processes.

      Our backend is mostly built on Elixir, although we have some bits in NodeJS and Go. Our Elixir API implements GraphQL and we use MariaDB as our primary data store. Our backend also integrates with other minor services like Redis or SQS.

      It's essential that you have broad experience developing with Elixir or other languages that may be considered similar to it like Ruby, Clojure, etc..

      We don't expect you to have experience with all the technologies in our stack, but you are, definitely, not afraid of them. You are an experienced software engineer, and you have been part of medium/large web development teams. You care much for the details regarding security, code quality, scalability, performance, and simplicity. Above all, you seek operational excellence and push to apply the best engineering practices possible. Not everything that you or your team do can be perfect, but, at least, you make sure that you always know the trade-offs.

      We back our decisions with arguments. You don't care for hype and always try to find the best solution and technology for the job and its context.

      We value every year of experience in your field, but experience isn't the be-all and end-all. The ideal candidate has the passion and knowledge to build high-quality software. We'd love for you to learn from us, just like we'd love to be able to learn from you.

      Our team works remotely and communicates mostly using text, so you need to have excellent communication skills and written English, be self-motivated, and comfortable working in a remote position.

      Essentials
      • Passionate about the web, product design, and problem-solving.
      • Able to work as part of a close-knit team. Together with your colleagues, you will code, review Pull Requests, deploy to production, etc.. Also, as part of a distributed team, you believe in maintaining detailed documentation.
      • Ability to write and maintain high-quality and well-tested code.
      • At minimum 4 hours of overlap with European/African timezones.
      • Experience with building web APIs.
      • We expect you to be able to start coding in Elixir since the beginning, so, at least, you must be already familiarized with the language, debugging tools, and good practices.
      • Experience with SQL and ORMs. We expect from you to debug queries, suggest database optimizations and work with data migrations in the most optimum way.
      • Knowledge of GraphQL. You understand, at least, its pros and cons depending on the context.

      Bonus points
      • Experience or history of working as part of a large remote team or organization.
      • Experience in creating or contributing to open source projects.
      • Experience, not only building Elixir services but also working with BEAM regarding error-debugging and optimizations proposals.
      • Experience in working with Amazon Web Services.
      • Experience integrating web applications with external payment systems.
      Even if you're not able to tick all of these boxes, we would still love to hear from you.
    • The Senior Security Researcher will investigate and analyze vulnerabilities in open-source software.

      Sonatype is looking for a passionate, driven and talented developer to provide high quality security data from researching software vulnerabilities.  This is not a development position but relies on development experience to help navigate complex architectures and threat vectors in open source software. This high quality security data ensures that our customers are getting maximum value out of our products making them feel like they are part of the Sonatype family.  

      If you are a positive-thinker and problem-solver and believe that customer success and company success go hand-in-hand, this is a great job for you. This position will provide a valuable learning opportunity with great potential to grow your newly started career in cyber-security. Enjoy your job as you work in a fast-paced, flexible, and fun environment, with talented, diverse, and forward-thinking individuals.

      Key Areas of Focus
      • Review, isolate, analyze, and reverse engineer vulnerabilities in open-source software
      • Document attack capabilities
      • Provide detection and remediation guidance
      • Aid in ideas and prototypes for new tooling
      • Collaborate with other team members toward shared product goals
      • Improve Sonatype products by providing valuable security data
      • Work with technology and business team members to define and refine requirements in an agile development environment
      • Currently reside in either Canada or the United States of America and are legally authorized to work without sponsorship in the corresponding country.

      Required Background
      • 5+ years of experience in application security or development experience in Java, C#, Python, JavaScript, C/C++ or Ruby
      • Excellent oral and written communication skills
      • Excellent organizational skills and detail oriented
      • Ability to work independently and as part of a team

      Desired Background
      • Bachelor of Science Degree in Computer Science, Cybersecurity, Engineering, or related field
      • Knowledge of application security such as the OWASP Top 10 or Sans 25
      • Knowledge of different languages such as Python, Ruby, and scripting
      • Knowledge of different operating systems such as *NIX, Windows
      • Application vulnerability assessment or penetration testing experience
      • Knowledge of open source environments like Github is a plus

      What We Offer:
      • The opportunity to be part of an incredible, high-growth company, working on a team of experienced colleagues
      • Competitive salary package
      • Medical/Dental/Vision benefits
      • Business casual dress
      • Flexible work schedules that ensure time for you to be you
      • 2019 Best Places to Work Washington Post and Washingtonian
      • 2019 Wealthfront Top Career Launch Company
      • EY Entrepreneur of the Year 2019
      • Fast Company Top 50 Companies for Innovators
      • Glassdoor ranking of 4.9
      • Come see why we've won all of these awards

      We are 300 employees from diverse backgrounds, that hail from 50 countries, and speak 15 languages. But, we all share one thing in common: we’re passionate about accelerating software innovation. Our vision is to put Nexus products at the center of every open source decision made by modern engineering organizations.  We’re one of the fastest growing tech companies in America and have been named both a Deloitte Fast 500 and Inc. 5000 company three years in a row. We’re backed by world class investors including TPG, Goldman Sachs, Accel Partners, and HWVP.  Learn more at www.sonatype.com.
       
      Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know
    • 2 weeks ago
      To join our growing team, SugarCRM is currently seeking an experienced Site Reliability Engineer.  This role can be based in one of our U.S.-based offices or remote.

      Impact you will make in the role:
      • Manage applications in a CentOS Linux-based environment
      • Build repeatable infrastructures with Ansible
      • Develop and execute plans for rolling out new technologies rapidly
      • Improve monitoring infrastructure, build out data aggregation and alerting rules
      • Work closely with engineering to build scalable solutions
      • Triage tickets raised by our support organization and implement fixes
      • Support our private and public cloud environments and customers
      • Mentor other members of the Operations team
      • Participate in an on-call rotation

      Expertise you will bring in:
      • BA/BS in Computer Science with Network Engineering or Information Systems emphasis, or equivalent work experience
      • Extensive knowledge with container orchestration technologies including Docker and Kubernetes
      • 6+ years experience in an Operations or Systems Administration role
      • Superior Unix administration skills
      • Extensive knowledge of common Internet Protocols
      • Extensive knowledge of TCP/IP
      • Experience with virtualization and cloud technologies
      • Hardware management, network switch and router administration experience
      • Experience with Apache, MySQL, and PHP in a production environment at scale
      • Strong knowledge of version control systems and hands-on experience with Git
      • Experience with writing code around infrastructure automation
      • Understanding of how to architect and implement highly available, scalable, and secure network in multiple cloud environments
      • Strong affinity and experience in working with continuous deployment and continuous integration environments
      • An understanding around micro-service architectures and the complexities around their deployments 
      • Extensive programming experience in PHP, Ruby, Python, and Shell
      • Full stack troubleshooting and instrumentation experience
      • Extensive experience with IT automation technologies like Puppet, Salt, Chef, or Ansible
      • Experience with data aggregation, alerting, and reporting and supporting technologies such as Sensu and Graphite

      Nice to haves:
      • Experience in an on-call rotation
      • Experience with Elastic Search or Apache Solr
      • Experience with Spinnaker and/or other CI/CD tools
      • Previous experience as a mentor or advisor
      • Current contributor to open source projects (a Github account you can link us to would be ideal)
      We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

      Benefits and Perks:

      Beyond a stellar work environment, friendly people, and inspiring, innovative work, we have some great benefits and perks:
      Competitive salariesExcellent medical, dental and vision coverage for you and your family, along with other benefit plans like 401(k) matchUnlimited Paid Time OffWellness Reimbursement ProgramOnsite Programs, depending on location, such as Dry Cleaning, Car Washes, Massage, Yoga, and moreCareer & Personal Development Program – multi-platformRegular social eventsOwnership is the greatest self-identity at SugarCRM - you are making an impact nowWe are a merit-based company - many opportunities to learn, excel and grow your career
    • Kuali is looking for a Senior Software Engineer, with a willingness and interest to grow in a full-stack environment. We use React and Apollo for our front-end and NodeJS, Express, and MongoDB for our back-end for new development and support legacy stacks running Java, Tomcat and MySQL. Our software engineers have responsibility for their services top to bottom, we work in a full-stack process, and we are looking to enhance our team with stronger front-end skills. We are building evolving products involving multiple microservices that communicate over RESTful services utilizing single-page applications to deliver an amazing and accessible experience to our users. This position is on our Research/Sponsored Programs product team.

      ABOUT THE COMPANY

      Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      If you’re looking to make your fortune off a quick flip with no business model, you’d be happier someplace else.

      Requirements

      Responsibilities:

      • Helping set architectural direction for our services architecture.
      • Creating elegant code.
      • Building relationships with customers to develop a deep understanding of their needs.
      • Supporting critical bugs and security issues in a Devops role.
      • Advocating passionately for customer priorities during product development.
      • Creating amazing software and services.
      • Talking and listening to customers (and other developers) about their challenges, hopes, and dreams.

      Background:

      • You’ve worked on multiple production-grade web applications.
      • You code better than most.
      • You care about the quality of your code.
      • You care about user experience and accessibility but are also comfortable building a solid backend system.
      • You know what WCAG and AAA are and how to build a system that can meet these requirements.
      • You enjoy building and can deliver beautiful user experiences, but can also balance priorities and sometimes sacrifice that pixel perfection in order to deliver features.
      • You’re well versed in at least one programming language, but preferably several.
      • You’re versatile. You know when to dream big and when to act small. You’re equally comfortable in both greenfield and refactoring projects.
      • You’re a collaborator. You build great relationships with other engineers, customers, and our open source communities.
      • You’re inspired to achieve results, and your enthusiasm is contagious.
      • You’re passionate about your role in helping clients and other developers achieve their missions, and you advocate for them fiercely.
      • You’re curious and continuously seek knowledge and share your discoveries with others.
      • You know how to influence and serve.
      • You understand the complexity of large enterprise applications.
      • You’ve used agile methodologies and have ideas on how you’d improve them.
      • You’re into Continuous Delivery and interested and willing to work in a Devops environment.

      If you have some of these too we’ll be delighted:

      • You have experience with the Higher Education and/or Research community.
      • You’ve shipped Software as a Service (SaaS) products.
      • You've worked with a microservices architecture.
      • You’ve been through incremental refactoring efforts.

      Benefits

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Catered lunches & fresh fruit if you are local
      • Remote-friendly environment
    • Mobile Engineers (Android & iOS)

      We want you to help us take WordPress, Simplenote, and other native apps for Android and iOS to the next level. We want people to be able to blog and manage their site or shop wherever they are, taking advantage of the things that make our mobile devices our most important ones, such as media and notifications. We work closely with multi-functional product teams to improve the WordPress experience on phones and tablets — both the apps and their underlying APIs and systems.

      About you:
      • You are highly collaborative and you love participating in code reviews and discussions about architecture or design.
      • You are passionate about and accomplished in Android or iOS software development; in particular, Kotlin and Swift experience are a definite plus.
      • You are knowledgeable about design patterns and testability; experience with Espresso, performance testing and unit testing is very welcome.
      • You are thoughtful about product design, with good user experience instincts.
      Extra credit:
      • Experience with React Native development.
      • UI design skills and knowledge of platform design specifications.
      • PHP, WordPress, and REST API backend programming experience.
      • Data analysis experience, and understanding of how analytics can influence product decisions.
      • Knowledge of tooling and build systems.
      • Open source contributions, particularly involvement in open source (or other) communities.

      Diversity & Inclusion at Automattic

      We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

      Curious who works in engineering at Automattic? Meet our Mobile Engineers – Thuy, Elisa, Cate and Aaron!

      How to Apply

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

      If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

      Please answer the following questions in your cover letter. Applications without these questions answered will not be considered:

      • Tell us about an interesting app you’ve worked on. What made it interesting?
      • How do you use our products, or their competitors? How would you improve one of them?
      • What questions do you have for us?

      ← Work With Us

      All Jobs Require
      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
    See 38 more Software Development jobs
  • Customer Support / Customer Success (7)

    • Snowplow Analytics (UTC +7 to UTC+12)
      Today

      Our Snowplow Insights offering has grown significantly over the last year, and we now orchestrate and monitor the Snowplow event pipeline for nearly 200 customers, many of them processing billions of events per month. The support that we provide to our customers is a core part of the Snowplow Insights offering, and we strive to provide the best technical support of any analytics vendor.

      We have implemented a full “follow the sun” support model at Snowplow, with our six Support Engineers working in six well-distributed time zones (East & West Coast US, Canada, Spain, Portugal, Russia). We are now looking to hire an additional Support Engineer in the UTC +7 to UTC +12 time zone range. 

      This is a Support Engineering role - not a Support Agent role. We are looking for candidates who can learn, troubleshoot and explain the many complex technical systems that make up the Snowplow offering. We expect you to have an analytical mind, a high level of customer empathy and an enthusiasm for improving processes and systems. Depending on where your passions lie, there is a path from Support Engineering at Snowplow into Customer Success, Implementation Services, Tech Ops or Engineering.

      Responsibilities for our Support Engineer will include

      - Handling customer tickets in Zendesk, resolving if possible or escalating further to our Customer Success, Implementation Services, Tech Ops, Engineering or Product teams.

      - Handling Snowplow pipeline incidents in OpsGenie, communicating the failure to our customers and either resolving if possible, or working with the customer and/or Snowplow teams to resolve.

      - Providing help to the open-source Snowplow community in our Discourse forums.

      - Working with customers on regular support tasks including: upgrading their Snowplow pipelines; sharing security best practices; enabling new Snowplow features for their account.

      - Creating playbooks, documentation and software to reduce your support workload even as we add more customers.

      - Collaborating with Snowplow teams on bug fixes and new features for both our open source projects and our proprietary orchestration and monitoring technology.

      - Constant awareness of open and ongoing issues and actively checking and updating open tickets.

      Excellent customer support is at the core of Snowplow’s commercial offering. You will join the support rotation, and take on an agreed number of evening and weekend support hours (compensated both in money and time). While the ongoing Snowplow Insights support commitment is the first priority, our Support Engineers will regularly take full days to work on projects that are strategic for the Support team or wider company.

      The environment you’ll be working in

      Our company values are Transparency, Honesty, Ownership, Inclusivity, Empowerment, Customer-centricity, Growth and Technical Excellence. These aren’t just words we plucked out of thin air, we came up with them together as a company and are continually looking to find new ways to weave these into our day to day operations. From flexible hours and working locations to the way we give feedback, we’re passionate about building a company that supports both company and individual development. 

      We’d love to get to know you if:

      • Data or programming is your thing! This role would be a great fit for somebody who has completed an analytically rigorous degree or programming bootcamp, or has experience in programming, QA or other automation.

      • You enjoy helping people. You communicate with clarity and empathy.

      • New programming language? You’re on it! You have a broad technical curiosity and proven technical understanding.

      • Broader business challenges interest you. Snowplow customers are highly technology- and data-literate, and expect Snowplow Insights support to be responsive, well-informed and always mindful of their business goals.

      • I have an idea! You have a passion for problem solving.

      • Can we automate? Yes, we can. You will be constantly working with customers and internal Snowplow teams to solve Snowplow Insights problems in as effective, time-efficient and repeatable way as possible - you must love troubleshooting.

      • Process makes perfect. You have a mature attitude to security, documentation and process.

      • Reliability is key. Snowplow Insights customers trust us with their event pipelines and AWS and GCP accounts - this is a huge responsibility and informs everything we do.

      What you’ll get in return

      • A competitive package, including share options

      • 25 days of holiday a year (plus bank holidays)

      • MacBook or Dell XPS 13/15

      • Freedom to work wherever suits you best 

      • Two fantastic company Away Weeks in a different European city each year (the last one was in Bratislava in November!)

      • Work alongside a supportive and talented team with the opportunity to work on cutting edge technology and challenging problems

      • Grow and develop in a fast-moving, collaborative organisation 

      • Convenient location in central London (Shoreditch)

      • Continuous supply of Pact coffee and healthy snacks in the office when you’re here!

    • Support Engineer – Terraform Enterprise

      HashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. This is a phenomenal opportunity to join a small team and have a direct impact on HashiCorp’s fast growing business. This highly visible position will be an integral part of both the Support Engineering and Terraform teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, and results. You are a self-motivated, detail-oriented individual with an eye for automation, process improvement, and problem solving. 

      Collaborating with the Support Engineering Manager, you will be a key member of the Customer Success organization and will directly impact customer satisfaction and success. The Support engineer will triage incoming issues related to Terraform Enterprise and independently work to find viable solutions. You will contribute to product growth and development via weekly product and marketing meetings. You will attend customer and prospect meetings as needed to help debug or install the product and is expected to be a liaison between the customer and HashiCorp engineering. When possible, the Support Engineer will update and improve product documentation, guide feature development, and implement bug fixes based on customer feedback. 

      RESPONSIBILITIES

      • Triage and solve incoming support requests via Zendesk within SLA
      • Document and record all activity and communication with customers in accordance to both internal and external security standards
      • Reproduce and debug customer issues by using or building existing tooling or configuration
      • Attend weekly product engineering meetings to discuss issues pertinent to support
      • Collaborate with engineers, sales engineers, sales representatives, and technical account managers to schedule, coordinate, and lead customer installs or debugging calls
      • Contribute to product documentation, customer knowledge base, and best practices guides
      • Continuously improve process and tools for normal, repetitive support tasks
      • Periodic 24/7 on-call rotation

      Goals:

      30 days: you should be able to -

      • Holistic understanding of (P)TFE and the interaction with the TF ecosystem
      • Successfully perform all common work flows within Terraform Enterprise
      • One contribution to extend or improve product documentation or install guides
      • Ability to answer Level 1 support inquiries with minimal assistance

      60 days: you should be able to -

      • Effectively triage and respond to Level 1 & 2 inquiries independently
      • Provision and bootstrap (P)TFE instance with low-touch from engineering
      • Ride along on 1-2 live customer install calls
      • Locate and unpack the customer log files. Familiarity with its contents
      • Effectively search for prior similar issues within ticketing system and the knowledge base
      • Author one customer knowledge base article from area of subject matter expertise

      90 days: you should be able to -

      • Effectively triage and respond to a production down issue with minimal assistance
      • Run point on a live customer install without assistance
      • Independently find points of error and identify root cause in the customer log files and report relevant details to engineering
      • Implement small bug fixes or feature improvements
      • Read all incoming RFCs and PRDs from Engineering
      • Collaborate or comment on Engineering RFCs and PRDs

      REQUIREMENTS

      • 3+ years Support Engineering, Software Engineering, or System Administration experience
      • At least 2 years in a customer facing role
      • Expertise in Open Source and SaaS is a major advantage
      • Excellent presence; strong written and verbal communication skills
      • Upbeat, passionate, and unparalleled customer focus
      • Well-organized, has excellent work ethic, pays attention to detail, and self-starting
      • Experience managing and influencing change in organizations
      • Strong project management skills
      • Familiarity with Ruby on Rails, Ember.js, Bash, or Go
      • Interest in cloud adoption and technology at scale 

      EDUCATION

      • Bachelor’s degree in Computer Science, IT, Technical Writing, or equivalent professional experience 

      About HashiCorp and this opportunity

      This is a full-time position with a highly competitive compensation and benefits package. You will have the opportunity to work with a dynamic and ambitious team. HashiCorp is a series C start-up in San Francisco that is best known for creating a suite of software tools that help enterprise companies automate their infrastructure and helps them migrate to the cloud. HashiCorp’s software suite allows users to provision, secure and run any infrastructure for any application. 

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

      LI-RS1



    • The Customer Success Engineer is responsible for providing expert technical support and guidance to customers during implementation and throughout the customer lifecycle ensuring success.

      Customer Success Engineers are expected to be fluent in the technology and tools used by the Kuali Research product team - Node.js, Java, React, Web Services (REST and SOAP) - and have a love for process improvements and automation.

      ABOUT THE COMPANY

      Kuali builds higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      Responsibilities:

      • Advise and train customers on technical implementation/onboarding tasks
      • Partner with customers to design system integrations and advise on API usage.
      • Partner with customers on migration of legacy data, both strategy and execution.
      • Work hand-in-hand with Kuali Customer Success Managers during implementation.
      • Assist with diagnosis and resolution of technical issues reported by customers.

      Requirements

      Technology

      Kuali Research is comprised of multiple modules, primarily written in Java and Javascript. Kuali uses AWS for hosting. Experience with the following tools and technologies are required:

      • Enterprise Java and Full-Stack Javascript
      • Databases: MySQL, MongoDb, Oracle (desirable)
      • Infrastructure and AWS Services (multiple, not all): Docker, RDS, EC2/Elastic Beanstalk, Lambda, S3, IAM
      • Web Services: REST, SOAP, and/or WebHooks

      Interpersonal

      • Strong writing skills - ability to concisely convey complex technical requirements and concepts to business users
      • Strong oral communication skills, both individual and public speaking
      • Ability to establish trust-based relationships with executives, faculty, and staff members of customer organizations
      • Proactive and sensitive to customer needs.
      • The ability to multi-task effectively in a fast-paced environment.

      Experience

      • Experience developing integrations with enterprise systems.
      • Experience executing complex data migrations from varied source systems

      Other requirements

      • You’ll have the opportunity to travel. The travel requirement could be 35%.
      • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

      Benefits

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Fully remote environment

      What can I expect next?

      We will reach out to you if we are interested in a phone screen. After an initial phone call, you will be asked to do a coding challenge (roughly 2 hours). After the coding challenge, you will do a series of Zoom conference interviews with several members of the team

    • The Customer Success Manager is responsible for developing customer relationships with the objective of customer retention and growth. The Customer Success Manager works closely with customers to ensure they are satisfied and partners with customers to solve problems. The Customer Success Manager owns the account relationship after the sales process is complete and remains the primary customer contact throughout the customer lifecycle.

      Reporting to the Director of Customer Success - Research, the Customer Success Manager will work exclusively on the Kuali Research product and this position will be on the Kuali Research product team.

      ABOUT THE COMPANY

      Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      Responsibilities:

      • Oversee customer implementations, provide project management and provide other onboarding assistance as needed.
      • Provide analysis of customer business process and provide insight as needed.
      • Become a trusted advisor to multiple people at the customer school and become the customer’s voice within the company.
      • Monitor the health of the customer relationship.
      • Solve problems that arise during the customer lifecycle to ensure continued satisfaction.
      • Communicate with customers on a regular basis to share best practices and provide information about new features.
      • Share customer feedback with the Product team to help guide product development.
      • Provide customer stories to other teams as requested
      • Manage the customer renewal process.

      Requirements

      Background:

      • Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.
      • Technical aptitude with the ability to understand and communicate technical concepts in a clear and simplistic way.
      • Proactive and sensitive to customer needs.
      • Strong communication skills, both spoken and written.
      • 1-3 years of experience working with Higher Education institutions or similar
      • 3-5 years of experience implementing or supporting an enterprise-class system
      • The ability to multi-task effectively in a fast-paced environment.
      • Project Management certification
      • Business Analysis certification

      Other requirements

      • You’ll have the opportunity to travel. The travel requirement could be 35%.
      • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

      SKILLS AND EXPERIENCE (desired):

      • You've used Kuali Research and/or worked in a Higher Education's Research department.
      • You've received a Business Analysis certification
      • You've been trained in change management techniques and philosophy

      Benefits

      BENEFITS

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Fully remote environment
    • Fastly helps the world’s most popular digital businesses keep pace with their customer expectations by delivering fast, secure, and scalable online experiences. Businesses trust Fastly to accelerate the pace of technical innovation, mitigate evolving threats, and scale on demand. Founded in 2011, Fastly powers online destinations including Airbnb, GitHub, Alaska Airlines, Pinterest, Vimeo, The Guardian, and The New York Times.

      The worldwide cloud services market is projected to grow rapidly to $236 billion in 2020, according to Forrester, Inc. As more and more businesses move operations to the cloud, Fastly is well positioned to continue increasing CDN, cloud networking and cloud security market share with edge cloud services that reach beyond content delivery.

      We’re building a better Internet. Come join us. 

      Customer Advocate

      Fastly is passionate about helping our customers succeed. If you are a good communicator who enjoys creating relationships and solving problems, we want you.

      The Customer Advocate will be an integration between Marketing and Customer Success to create and maintain a network of Fastly customer advocates. This position will create a network of customer advocates who support the Fastly brand and will talk about it to their peers and a broader audience. You will be responsible for being Fastly’s coordination point for customer relationships, working with internal and external stakeholders to balance multiple requests. Success in this role requires collaboration, strong business acumen, and crisp communication.

      What You'll Do

      • Partner with Marketing and Customer Success to identify and elevate customer stories
      • Track and manage customer marketing approvals. Own maintaining the list of referenceable customers including those who have expressed interest in participating in case studies
      • Own communication between sales/marketing and marketing/customers relating to customer approvals for marketing initiatives
      • Establish a structured Customer Advocacy Program, including maintaining a resource guide of customer blogs mentioning Fastly
      • Through customer interaction, identify trends for common topics. Coordinate with marketing to provide the customer voice into campaigns.
      • Create an internal channel and process for consistently sharing customer feedback throughout the company

      What We're Looking For

      • Experience communicating with customers in a business to business environment
      • A bachelor's degree in Business or a related discipline
      • A superlative command of written language, brilliant communication skills, high standards for excellence, patience, positivity, drive, holistic thinking, and hands-on creativity
      • A passion for streamlining information in an organized and articulate way
      • Ability to gracefully give, synthesize, and leverage feedback
      • Ability to collaborate with, inspire, support, and influence leaders at all levels, with charisma and an open mind
      • Demonstrated ability to manage competing deadlines and priorities
      • Excellent project management skills; proven ability to execute successful projects with minimal guidance in a fast-paced entrepreneurial environment.

      Why Fastly?

      • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
      • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
      • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
      • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
      • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

      We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

      Fastly provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status. 

      Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process. 

    • Responsibilities
      • Experience managing an inbound request queue and assisting prospects and customers with online chat, email, and phone correspondence.
      • Familiarity with the needs of software development and IT operations teams.
      • Basic understanding of application lifecycle management including the technology commonly used in application lifecycle management.
      • Basic understanding of DevOps practices, including the cultural shift it represents and the benefits to building and shipping software upon adopting those practices.
      • Experience in a role that puts customer needs above all else.
      • Product demo experience.
      • Working knowledge of software development methodologies such as Waterfall, Agile, and Conversational Development.
      • Comfortable with frequent client phone calls to explain hard-to-understand concepts and deployment options.
      Requirements
      • Excellent spoken and written English
      • You are obsessed with making customers happy. You know that the slightest trouble in getting started with a product can ruin customer happiness.
      • Affinity with software and the software development process
      • Passionate about technology and learning more about GitLab
      • 3+ years experience in sales, marketing, or customer service
      • Experience with CRM and email automation software is highly preferred
      • An understanding of B2B software, Open Source software, and the developer product space is preferred
      • Is your college degree in French foreign politics with a minor in interpretive dance but you’ve been hacking together websites since you were 12? Perfect. We understand that your college degree isn’t the only thing that prepares you as a potential job candidate.
      • Be ready to learn how to use GitLab and Git
      • Start part-time or full-time depending on situation
      • You share our values, and work in accordance with those values
      Compensation

      To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

       

      Additional details about our process can be found on our hiring page.

      Remote-Central
    • Description

      Canonical and Ubuntu are at the forefront of cloud and IoT computing, helping customers master the challenge of operations on hybrid cloud, bare metal, and container-based systems. Most of our team's solutions are based on OpenStack, Kubernetes, and Ubuntu; therefore the ideal candidate has interest or experience with one or more of these. If you have experience or are willing to learn about LXD, Snaps, MAAS, Juju and Ubuntu, this team is the best starting point.

      A Dedicated Support Engineer must be a self-motivating and self-managing person who can learn complex technologies quickly. You will be embedded within the customer team and be accountable for providing an outstanding technical support experience to our customer.

      Each day you will have to make judgment calls regarding your ticket queue, prioritising it to maximise your effectiveness while setting aside time to learn about our new products and technologies.

      If working with some of the smartest people in the industry sounds appealing, and if you like to dig into the code, Canonical might be the place you are looking for! 

      Job Role:

      • You are the front lines of architecture, development, coding, operations, cloud health and the customer’s experience with Canonical Support
      • TCP/IP networking, libvirt/KVM virtualization and core Linux operating system skills are a must-have in the course of discussing detailed architecture, guiding customers to successful infrastructure operations. 
      • Direct/Concise line of communication with customer stakeholders and teams inside of Canonical
      • Technically assist with change requests
      • Delivery management (SOW, change requests, software engineering/building features from scratch)
      • You will also participate in various training sessions, team gatherings and company events

      Requirements:

      • BA/BS degree in Computer Science or a related technical field
      • Development experience
      • Demonstrable experience in at least one of the following programming languages - C, Python or Go and contribution to open source projects in the cloud or devices area
      • Excellent communication skills and presentability
      • High motivation, ability to multi-task and follow-up reliably on commitments
      • Interest in customer-facing engagement, including demonstrating and understanding customer environment and needs
      • Ability to travel globally for periods up to two weeks; overall 20% travel time
  • Design (9)

    • Today

      HashiCorp is at the epicenter of the cloud adoption wave, helping shape how the world’s largest enterprises are running their IT infrastructure. We provide many of the most innovative companies with the infrastructure automation tools. All our foundational technologies are open source and developed openly. We take care to balance and be responsive to the needs of our open source community as well as our enterprise level customers.

      As a Product Designer working on Terraform, you’ll collaborate deeply with product management, engineering, as well as your follow designers. You'll combine research and ideation to provide our users with effective solutions to complex challenges. You should be a self-starter who thinks clearly, articulates design decisions effectively, and values execution.

      HashiCorp Design, as well as the other cross-functional teams you'll work with, is largely a remote team. While prior experience working remotely isn't required, we are looking for team members who perform well given a high level of independence and autonomy.

      You will:
      • Collaborate early and often with engineers and product managers
      • Lead design projects and present your work to stakeholders and customers
      • Deliver user-centered design (including user flows, wireframes, and prototypes) informed by user and market research
      • Distill complicated problems and complex data models into highly usable and efficient UI experiences
      • Collaborate with other designers to build and maintain a shared design language
      You may be a good fit for our team if you:
      • Have a minimum 4 years of relevant experience
      • Have experience designing B2B tools
      • Employ a process and have a portfolio that demonstrates this fact in both design and writing
      • Clearly articulate design decisions and rationale through excellent written and verbal communication skills
      • Work iteratively driven by feedback loops and critique
      • Think in systems and patterns
      • Thrive in a highly technical space
      • Have a positive attitude, an open mind, and a desire to collaborate and learn
      As a bonus, you may additionally:
      • Be familiar with infrastructure management concepts
      • Understand, and have even implemented, designs in code
      • Use the latest prototyping tools to make your work come to life
      • Have experience with data visualization, specifically with Javascript frameworks

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

      #LI-NL1

    • This UX Researcher or Senior UX Researcher position for our Manage stage group is 100% remote.

      A brief overview:

      GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than tripled the size of the UX Research team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product direction you’d contribute to when working here.

      As a UX Researcher at GitLab, you will be embedded into our Manage section, overseeing user research for a range of users and use cases. You’ll work on high-traffic, ever-maturing product categories, such as our value stream analytics features, access management capabilities, and compliance solutions. The work you’ll be overseeing will be impactful and highly visible to millions of our users across the globe.

      What you can expect in a UX Researcher role at GitLab:
      • You'll need to proactively identify generative user research projects within our Manage stage.
      • You’ll collaborate with other UX Researchers to identify research studies that will require you to work across our different stage groups.
      • You'll partner with Product Managers and Product Designers to execute research projects within their respective groups.
      • You’ll guide, and where necessary train, Product Designers and Product Managers in how to undertake evaluative research projects and in how to create strategic deliverables such as journey maps, storyboards, competitive analyses, and personas.
      • You’ll need to have a high-level understanding of the features, technical constraints, and competitor landscape found in our Plan, Manage, and Create stage groups. Working knowledge of the end-to-end GitLab product will also be required too.
      • You’ll be comfortable evangelizing research. We aim to share user insights with both the broader organization and externally.
      • You’ll do this to increase empathy while helping the team to continue to grow the maturity of our UX practice.
      • As a Senior, you’ll lead strategic user research initiatives that span multiple-stage groups or across our entire product.
      • You’ll mentor UX Researchers, both inside and outside of your product area.
      • You’ll actively contribute to our UX Research processes, our documentation, and our research repository. You’ll need to be comfortable working in the open, collaborating with our community, and approaching research in a transparent manner.
      • You’ll engage in social media efforts, including writing blog articles and responding on Twitter, as appropriate.
      • As we’re growing, you’ll interview potential UX Research candidates.
      • You’ll help our Research Coordinator to build on our First Look participant recruitment platform.
      Projects you might work on:

      You will be leading generative research projects within our Manage teams. You'll be leading research studies on analytics features, two-factor authentication flows, and permissioning. You’ll also support Product Designers and Product Managers who are doing evaluative research and usability testing in these areas. The users you’ll be working with are in a range of job roles, from Product Designers and Project Managers to System Admins and Software Engineers. At GitLab, we work using Agile methodologies and ship features monthly.

      You know you are doing a good job as a UX Researcher when:
      • You collaborate effectively with our Product Designers and Product Managers.
      • You can quickly build rapport with GitLab's users.
      • You contribute ideas for feature improvements based on your research findings.
      • Your research work enables our Product Designers and Product Managers to work effectively in front of our sprint cycle, as outlined in our Product Development Workflow.
      You should apply if:
      • You have significant professional experience working as a User or UX Researcher in a technical domain.
      • You've got experience doing research alongside a product design team.
      • You'll bring excellent planning and organizational skills as you'll need to manage multiple competing priorities.
      • You are experienced applying research methodologies in a remote setting.
      • You've mentored other UX Researchers.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
      • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.
      It would be an added bonus if:
      • You've worked for a fast-paced startup or high-growth scale-up.
      • You have led user research efforts within analytics tooling, access mangament features, or on products within heavily-regulated industries.
      • You have a degree in psychology, human factors, human-computer interaction or related field.
      • You’re experienced with open-source tools or working in an open-source organization.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.

      Hiring Process and compensation:

      Our hiring process for this UX Researcher or Senior UX Researcher position typically follows four stages. The details of this process, our levelling structure, and the compensation for this role can be found at the bottom of our job family page.

    • 3 weeks ago

      Enterprise Account Manager is an outside sales position responsible for developing, managing and closing business within small, mid sized and large enterprises in our outside field sales organization.

      The EAM will be responsible for managing the sales process around the complete HashiCorp portfolio of software products to both named key account clients, and inbound non named account leads within a sales region.

      Candidate Minimum Requirements:  
      • Experience in Open Source software business models is preferred but not required, proficient in concepts around Cloud and infrastructure software is a minimum requirement
      • Significant Enterprise Sales and strategic customer development experience
      • Track record in closing deals in both large enterprises as well as SMB market tiers
      • Creation and execution of quarterly and annual business plans
      • Good executive presence, communication skills, and credibility
      • Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets and consistently ranked top 1-2 on their team
      • History of accurate forecasting and business reporting
      • Significant experience in selling disruptive technology into focused markets

      General Requirements:

      • Engage new and existing Open Source users of HashiCorp to provide value around how users can be more successful with our technology portfolio
      • Engage in significant Outbound activity. Making use of the tools available (yesware, discoverorg, Sales navigator, etc.)
      • Proactively and efficiently manage resources with dedicated teams, virtual teams, and executive staff around opportunities to ensure successful outcomes
      • Manage complex enterprise sales campaigns with multiple prospect engagement points in Development, IT Operations, and Security Operations
      • Align the overall HashiCorp solution to the customer’s business needs, challenges, and technical requirements
      • Execute solution and value selling to existing customer base and new prospects
      • Articulate and evangelize the vision and positioning of both the company and products, and secure strategic commercial commitments
      • Create a healthy pipeline of revenue and new logos for your target accounts.
      • Accurately forecast business on a quarterly cadence
      • Regular Air Travel is required
      • Correctly estimate qualifying opportunities based on BANT
      • Effectively and timely communicate with management, legal and deal desk to ensure proper execution of documents and correct process; and follow instructions or recommendations set by these teams and company management

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

       

      #LI-AB1

    • 3 weeks ago

      Summary

      The Wikimedia Foundation is a non-profit organization supporting Wikipedia and other Wiki projects. The Foundation operates one of the world’s top five websites and has global reach and impact.  Technology and innovation are critical in our quest to support every human in freely sharing knowledge.

      Wikimedia seeks a senior design professional to help deliver the future of free access to knowledge online. The Senior Design Manager will support the geographically distributed team of talented designers who are responsible for creating the engaging and delightful user experiences for all Wikimedia products.

      As the team’s manager, you will be responsible for ensuring high productivity across the team, maintaining positive team rapport, and facilitating the professional growth of individual designers.  In this role you will also act as an advocate for the design team as part of engagement with your peers in Product Management. You will drive the planning and facilitation of group activities (on and offline) and manage ongoing team projects such as the Wikimedia Design Style Guide.


      You are responsible for:

      Collaboration & Advocacy

      • Develop and maintain strong, collaborative relationships with Design Lead peers and Design Director
      • Be a strong voice for design in product team planning with Product Managers
      • Support the creative vision of your peers through planning, advocacy, and process oversight

      People Management

      • Ensure healthy dynamics and positive rapport between team members
      • Facilitate ongoing career development conversations across the team
      • Develop recognition and enrichment opportunities for all designers
      • Advocate for design team to peers in promotion discussions
      • Drive the hiring process for new team members
      • Manage and improve onboarding process for new team members
      • Be an empathetic and supportive ally to reports, and their trusted ear when issues arise

      Budget Management

      • Drive annual budgeting process for design team - be a strong negotiator
      • Track and manage budget resources throughout the year

      Project/Program Management

      • Collaborate with product and engineering leads to maintain human-centered product design processes
      • Liaise with product teams to coordinate on-time deliverables of your reports
      • Work with designers to identify and document reusable design patterns
      • Ensure and optimize the productivity of the design team 
      Skills and Experience:

      The right person is better than the right set of experiences. These are the traits we’ve identified make great additions to our team so far.

      • 3+ years of experience contributing as a designer on a product design team
      • 3+ years of experience managing a team of product designers
      • Bachelor's degree or equivalent in related work experience
      • Ability to clearly communicate objectives and expectations to design team and product team stakeholders
      • Self-driven and comfortable working autonomously 
      Additionally, we’d love it if you have:

      In addition to the basic skills needed for being successful, these skills could set you apart from the pack!

      • Ability to identify and leverage areas of overlap between teams
      • Passion for participatory (vs. only consumption) experiences on the web
      • Background in content consumption, publishing, education, or news
      • Experience acting as a researcher, both in-person and with remote participants
      • Have familiarity with Free Knowledge and/or Open Source communities
      • Speak more than one of the 286 languages of the users we design for

      The Wikimedia Foundation is... 

      ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

      The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

      U.S. Benefits & Perks*

      • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
      • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
      • The 401(k) retirement plan offers matched contributions at 4% of annual salary
      • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
      • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
      • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
      • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
      • Telecommuting and flexible work schedules available
      • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
      • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

      *Eligible international workers' benefits are specific to their location and dependent on their employer of record

      More information

      WMF
      Blog
      Wikimedia 2030
      Wikimedia Medium Term Plan
      Diversity and inclusion information for Wikimedia workers, by the numbers
      Wikimania 2019
      Annual Report - 2017 

      This is Wikimedia Foundation 
      Facts Matter
      Our Projects
      Fundraising Report

    • Percona (CET hours)
      1 month ago
      Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
       
      Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

      We’re looking for a remote full-time UI/UX designer with deep experience designing web-based application interfaces to join our team and help continue building Percona Monitoring and Management (PMM).  PMM is a free and open-source platform for monitoring and managing the performance of SQL/NoSQL based databases and servers or cloud instances. 

      If you can’t rest until our users are presented with a beautiful and easy to use interface that makes accomplishing complex tasks a breeze, this could be the right role for you.  You should be the one people turn to when they want to achieve an objective with the fewest possible steps without asking for help on how to use the tool. Working closely with both Marketing and Product, you should be capable of creating a vision for the application that is easily adhered to by our developers to ensure a consistently delightful experience using the products.  You should consider yourself a partner to product, marketing and development, and an advocate for the user and be willing to push all parties to continually refine both the design and flow of our applications.

      Location:  Remote, however, bulk of team is in Central European Time so you should be able to significantly overlap your schedule

      Your Experience
      • You have experience designing large, complex SaaS applications across web and mobile platforms
      • You are a wizard with modern design collaboration tools (Figma, Sketch, Balsamiq, etc)
      • You have created original graphics using tools such as Photoshop or Inkscape
      • You can build user interfaces for users of all technical competencies 
      • You can conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
      • You have created and validated usability of designs through prototypes and customer research
      • You are able to manage inventory of of design elements and generate style guides 
      • You are able to optimize existing interfaces in addition to creating new experiences
      • You have excellent written and verbal English
      • You have the ability to work closely with others but also independently
      • You are familiar with version control systems (Git)


      Preferences
      • Bachelor’s degree or equivalent combination of education and experience
      • 4+ years of hands-on experience designing interfaces for web-based applications
      • Deep experience with HTML, CSS, Javascript and interactive design principles
      • Problem-solving aptitude
      • Ability to properly prioritize efforts based on business need/value/impact
      • Can work in a fast-paced remote environment
      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    • 1 month ago
      ABOUT THE COMPANY

      At Mattermost, we believe that the future of collaboration is open source. As messaging becomes more entwined in day-to-day workflows, we strive to create a solution that enables teams to do their best work while maintaining their privacy and security.

      Our flagship product, Mattermost, is a team messaging solution used in high trust sectors all over the world. With customers such as Uber, Virgin, Samsung, and ING, the work you do here will impact thousands of organizations every day. We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about working at Mattermost and come talk to us!


      ABOUT THIS ROLE

      We’re looking for a mobile designer who will help us build world class experiences for our mobile and mobile web applications.

      Our ideal candidate is a strong, multi-disciplined mobile designer with an outstanding eye for detail and the ability to produce high quality mobile interfaces across multiple platforms such as iOS, Android, and mobile web. Every day, you’ll work with product managers, developers, and members of our open source community to create intuitive and engaging user experiences.

      If you’re someone who loves fast-paced, high impact work, then you’d be a great fit for our team.

      Note: This is a remote role, working with Product Managers, Developers, and Designers who are also remote. There may be travel 2-3 times per year for team meet ups.


      RESPONSIBILITIES
      • Proactively look for opportunities to improve the design and interface of our mobile and mobile web applications
      • Establish detailed usability and design guidelines for product development based on industry best practices and competitive benchmarking
      • Create and maintain a library of design and interface resources for use by product teams
      • Work closely with product managers, engineers, customers, and other stakeholders to gather requirements and understand usability concerns and areas for improvement
      • Produce designs of various fidelity depending on needs, ranging from sketching to mockups and prototypes
      • Plan and conduct user research and usability tests, documenting, communicating, and acting upon the results
      • Build relationships across product lines and functional groups to raise the standard for good design across the company


      REQUIREMENTS
      • 3-5+ years of hands-on design experience in the software industry with a strong focus on mobile and mobile web applications
      • Strong background in interaction design, with the ability to effectively articulate the rationale behind design decisions
      • Strong visual design sense and an impeccable attention to detail, with a drive to speak up when something is not implemented to your standards
      • Intensely curious, with a good understanding of analytics and a desire to learn from the data
      • Proficient in various research and design techniques such as qualitative research methods, personas, wireframing, task analysis, journey mapping, sketching, prototyping, usability testing, etc
    • Sonatype (Colombia)
      1 month ago
      Who is Sonatype? 
      At Sonatype, we believe in the power of distributed organizations. So, when it comes to hiring, we don't limit ourselves by recruiting in specific locations. We are 300+ employees that hail from 50 countries, and speak 15 languages. Just like this role, our design team is fully remote. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the hard work and flexibility required to get high quality working software into the hands of our customers. 

      What do we do? 
      Sonatype is the leader in software supply chain automation technology with over 1,000 enterprise customers, and is trusted by more than 10 million software developers.  Sonatype enables teams and developers to automatically integrate security at every stage of the modern development pipeline by combining in-depth component intelligence with real-time remediation guidance. 

      Who are you? 
      You are a talented and experienced design leader with exceptional problem-solving abilities, clear communication skills, and solid design instincts who can translate business and technology needs into delightful, clean customer-focused solutions. You are a self-starter who brings original ideas and fresh approaches to each project they work on. You are responsive, flexible, and thrive in collaborative work environments. You are passionate about the holistic product view, and are an omnipresent voice for the customer. 

      What you bring
      • Deep experience in core areas of product design such as information architecture, UI design, user research and interaction design. 
      • Ability to create a wide range of experience design deliverables including wireframes, prototypes, design systems, journey maps and high fidelity mocks. 
      • Ability to clearly communicate innovation and design concepts to clients and colleagues using the methods & tools that best illustrate them 
      • Strong collaboration skills to work with cross-functional delivery teams on projects .
      • Work closely with developers during all stages of a project, including development and delivery. 
      • Facilitate inceptions, brainstorms, user testing, and client feedback activities with users, clients, and team members 

      Requirements to apply:
      • A portfolio of design work that shows us how you solve problems. 
      • 5+ years of experience as a Sr. UX Designer, Sr. Product Designer or comparable.

      What We Offer:
      • Full remote office. You work where you are, and a few times a year we will get together to celebrate our wins. 
      • The opportunity to be part of an incredible, high-growth company, working on a team of experienced colleagues 
      • Competitive salary package 
      • Medical/Dental/Vision benefits 
      • Flexible work schedules that ensure time for you to be you 
      • 2019 Best Places to Work Washington Post and Washingtonian 
      • 2019 Wealthfront Top Career Launching Company 
      • EY Entrepreneur of the Year 2019 
      • Fast Company Top 50 Companies for Innovators 
      • Glassdoor ranking of 4.9
      We are 300 employees from diverse backgrounds, that hail from 50 countries, and speak 15 languages. But, we all share one thing in common: we’re passionate about accelerating software innovation. Our vision is to put Nexus products at the center of every open source decision made by modern engineering organizations.  We’re one of the fastest growing tech companies in America and have been named both a Deloitte Fast 500 and Inc. 5000 company three years in a row. We’re backed by world class investors including TPG, Goldman Sachs, Accel Partners, and HWVP.  Learn more at www.sonatype.com.
       
      Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know
    See 2 more Design jobs
  • Marketing / Sales (9)

    • Join us in our mission to make website development fun by making it simple

      We are looking for an experienced Engineering Manager to lead the team dedicated to driving Gatsby’s open source project. Join us in our mission to make website development fun by making it simple.

      About us

      Gatsby is a remote-first, community-focused team working to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source. Our core values include transparency (our work is public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type. 

      Details of the role

      Type of Work: Full-time employee

      Location: Remote

      Why we need you

      Gatsby is the future of the web, and the web is an incredibly diverse ecosystem. This means we need leaders who can intuitively appreciate the value that the commercial services we build offer customers. The open source team is expanding rapidly and we need someone with a deep understanding of the very cool technology, but an equally profound sense of empathy required to grow both individual contributors and future leaders in this critical part of our company.

      Why this is interesting

      Gatsby is a wildly popular open-source framework that is changing the architecture of the web. The open-source team is responsible for driving the roadmap for the large and complex codebase that is Gatsby.js. Between their own contributions and the community, they merge nearly 500 pull requests in a typical month. You’ll help lead the team in not only tackling key technological challenges, but also bolstering and focusing community contributions.

      Your responsibilities

      You will be responsible for people, projects, and processes. You will partner with your team and peers to:

      • Foster an inclusive environment through empathy, not just inside engineering, but across all the teams in Gatsby, and beyond to the open source community.

      • Wrangle many timezones and introduce remote work best practices, as you will lead a geographically diverse team.

      • Exercise good judgement in interacting with the enthusiastic community, as an exemplar for your team in this area.

      • Partner with Product and Design to find the best blend of quality, agility, and work/life sanity.

      Make sure your team is fully equipped for their job, including:

      • Context - make sure they know what is happening outside engineering

      • Vision - make sure they know what it coming next, even if we’re not there yet

      • Skills - ensure that each team member grows and feels confident in delivery

      • Tools - choose and evolve the dev environment (with the team’s input)

      • Processes - hand-in-hand with tools, make sure that we’re continuously evolving our planning and dev approach to have just enough structure to keep us on track

      • Empower your team members by offering them clear ownership of technical challenges in a world where you and other leaders are still wearing many hats and finding the ones with the best fit.

      • Collaborate with other engineering managers to evolve the management practices at Gatsby. We’re all learning more every day!

      This might be you if you….

      • Have successfully managed people, including recruiting and hiring, coaching, mentoring, evaluating, and promoting.

      • Have experience working with (and ideally contributing to, or managing) open source communities and products.

      • Have strong communication skills, verbal and written.

      • Genuinely enjoy helping people, both inside the company and out.

      • Have a consistent track record of delivering high-quality software in regular, iterative releases through coordinating a remote team.

      • Are able to coordinate and work with teams and stakeholders across the organization, and even beyond the company, including effective project management skills in an environment where you may not control many of the variables.

      • Have previous experience with React, Node.js, and GraphQL. Gatsby is built on React, Node, and GraphQL, so you should be experienced with usage and the syntax.

      • Have strong empathy and a willingness to define the nuances of team roles (including your own!) as you go.

      The best parts of this job

      • The people and culture of a team genuinely invested in building something great.

      • You’ll be helping curate one of the most popular, fastest growing open source frameworks in the world.

      • You’ll be leading a group of supportive, talented, and friendly people towards delivering a great framework and developer experience.

      • You’ll have the opportunity (even expectation) to constantly learn and innovate, in both tech approaches and process definition.

      • Your role will be key to making Gatsby the next way to build on the web—and a technology that enables the next billion internet users.

      • You will get to look back on this time as the “early, exciting days” of Gatsby. You’ll get to watch members of your team become future leaders and luminaries in a space that isn’t fully defined or formed yet.

      The worst parts of this job (maybe)

      • The community and our team aren’t always operating as equals, and don’t always have perfectly aligned motivations. Your job includes the unenviable task of helping us figure out the right focus in a variety of complex situations, and with a wide range of (understandable, but sometimes mutually exclusive) community expectations.

      • We’re all still figuring a lot of stuff out. Things can feel unstructured or messy. Part of your job is to smooth out what we collectively don’t like. And that can be hard.

      • The company is growing fast, which means lots of people wearing lots of hats, and sometimes exchanging them for new ones. Doing this while protecting a team (or individual’s) sense of ownership and security is hard. And it’s part of this job. Sorry.

      • Product and strategic direction can change. We’re building a whole new area of growth in an absolutely huge potential market. Absorbing (and/or pushing back as you see fit) that change so your team doesn’t feel unnecessary churn is also hard. And also part of this job. Still sorry.

      Benefits

      • Unlimited vacation policy, with a minimum of 15 days paid vacation time

      • Amazing health, dental, and vision insurance for you and your family (US only)

      • Skip the commute with remote work

      • 3 months of paid parental leave covering both adoption and foster placement

      • Fly to cool locations 3x/year for company-wide meetups

      • Stock options in a fast-growing startup

      • Gatsby Sabbatical: 4 weeks of paid vacation after 4 years tenure

      Equal Opportunity Statement

      Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.

      Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.

    • Manager, Business Intelligence

      We are the company behind WordPress.com, Jetpack, and WooCommerce and are looking for an excellent candidate to join Automattic’s Strategy and Corporate Development team. As an associate, you will play a wide-ranging role helping build Automattic and WordPress.com, including:

      • Apply rigorous financial and market analysis to evaluate potential acquisition targets and investments.
      • Work directly with key leaders across our company to help drive high-quality business and financial decisions.
      • Partner with internal teams to grow our business and help make Automattic more efficient. Sample projects include price optimization, product line profitability, competitor analyses, benchmarking, and initiative forecasting.
      • Conduct analyses and market research to identify, assess, and prioritize our internal and external investment opportunities.
      • Help negotiate terms, execute deals, integrate acquisitions, and lead their long-term success.
      The ideal candidate:
      • Has 3-5+ years of experience with a strong foundation developed in investment banking, private equity, venture capital, corporate development, or a similar analytical and financial environment. 
      • Has strong analytical skills and the ability to model complex business opportunities and assess trade-offs.
      • Is detail-oriented and meticulous, and able to build on that foundation to provide high-level insights and strategic advice.
      • Is proficient in data visualization and in communicating quantitative insights.
      • Is highly self-­motivated, and able to work with significant autonomy.

      A passion for open source technology and an understanding of CMS, SaaS, and hosting environments is preferred. If you have experience with WordPress, software development, coding, open source, or other relevant areas, don’t forget to mention it. Like all positions at Automattic, you’ll work remotely, and can be based wherever you live. A willingness to time shift at least twice per week and travel ~6 weeks a year is important. We’re a distributed team, so good communication skills are a must.

      Diversity & Inclusion at Automattic

      We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

      How to apply

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      Want to increase your chances of standing out? If so, please include answers to each of the following questions in your email application:

      • What public SaaS company do you rate as a strong buy right now, and why?
      • When setting prices for a consumer-facing product, how would you set up a test to assess the optimal price?
      • What accomplishment in your life are particularly proud, either personal or professional?

      ← Work With Us

      All Jobs Require
      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
    • Pachyderm (US only)
      1 week ago
      About Pachyderm

      At Pachyderm, we're building an open-source enterprise-grade data science platform that lets you deploy and manage multi-stage, language-agnostic data pipelines while maintaining complete reproducibility and provenance. If you want to learn more about our grand vision, read what has become our "manifesto."

      The Role

      Pachyderm is looking for people who are personally motivated to pursue a career in sales, who uniquely possess both grit and a growth mindset. In this role, you’ll be responsible for qualifying leads at the initial stages in the sales funnel, researching potential clients, connecting with and educating prospects, and qualifying leads before handing them off to the Account Executives. 

      This is a major opportunity to work on Pachyderm's first ever dedicated Sales Development team. Most of the playbook is in place so you’ll be set up for success, but you will also have significant opportunity to iterate and improve on it. The compensation plan for this role is generous because you’ll be expected to do your sales development work and help to refine our small team’s processes. This role will make a big-time impact on our growth as we scale.

      Pachyderm is just a small team right now, so you'd be getting in right at the ground floor and have an enormous impact on the success and direction of the company, product, and sales process.

      We offer significant equity, full benefits, and all the usual startup perks.

      Responsibilities
      • Create potential opportunities from prospecting and marketing-generated leads
      • Cultivating open source users into Enterprise (Paid) Opportunities
      • Brainstorm, research, and evaluate new sales sources and channels
      • Collaborate closely with Marketing, Sales, and Founders to plan and implement a strategic outreach plan
      • Develop and implement best practices for growing Pachyderm customer base and strategic partnerships
      • Create new business by aggressively finding and qualifying leads for our sales team
      • Interface and nurture leads through various outbound channels including cold-calls, email, and social media
      • Work closely with Product, Marketing and Engineering teams to drive business strategy.

      Qualifications
      • Be ready to continuously learn and grind through anything.
      • 1-3 years of experience in SDR or BDR role
      • Strong understanding of SDR and lead development best practices and procedures
      • Ability to connect and develop strong client relationships
      • Desire to help build a world-class sales organization
      • Willingness to take ownership and execute
      • Strong communication skills and excellent organizational ability

      What's in it for you?
      • Ownership and phenomenal career trajectory
      • Startup experience with high-stakes
      • Unlimited PTO, within reason :)
      • Management that will do everything to make it happen for you
      • Team retreats, meals, and phenomenal colleagues
      • Full benefits
      • Pachyderm equity (this is big)
    • 2 weeks ago

      This position is remote, based in APAC.

      We are looking for Area Sales Managers (ASM) in all of our territory selling markets. As the ASM, you will lead a dynamic sales team and help GitLab surpass our growth goals. Reporting to the Commercial VP, you will be responsible for hiring, developing and leading a high-performing team of Mid-Market Account Executives to meet and exceed sales goals. The right candidate is truly passionate about open source software and has a proven track record to talk about! This is an exciting opportunity to unequivocally influence GitLab’s overall success and growth.

      Responsibilities
      • Drives, manages and executes the business and revenue of a sales team
      • Analyzes market dynamics in an effort to maximize existing successes and to create new sales growth opportunities
      • Prepares forecasts, territory/industry management, and growth plans
      • Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing
      • Establishes and reports on metrics to measure team performance; correct deficiencies where necessary
      • Ensures that the sales plan is aligned with and supports the corporate revenue goal
      • Manages a team of 5-10 Mid Market Account Executives; fosters a successful and positive team environment
      Requirements
      • 10+ years experience in field sales, operations and leadership in open source software or software DevOps environment
      • Experience selling to Fortune 500; willingness to “roll up your sleeves” and sell
      • Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
      • Experience utilizing CRM systems and marketing automation systems (such as Salesforce, Clari, Marketo, etc).
      • Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations; ability to handle a fast-paced environment and challenging workload
      • Strong relationship building and negotiation skills
      • Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others
      • Ability to travel as needed
      • You share our values, and work in accordance with those values.
      • Leadership at GitLab
      Compensation

      To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

      Additional details about our process can be found on our hiring page.


      Remote-Asia
      Remote-Australia West
      Remote-Australia East
      Remote-New Zealand
    • The VP of Demand Generation is responsible for overseeing all aspects of demand generation to achieve revenue goals that support the company’s fast-paced growth. This role is a highly cross-functional, strategic role which will require both creative and analytical thinking. They work closely with leaders across Revenue Marketing, Product Marketing, Product Management, and Sales. The VP of Demand Generation is a marketing team leader, responsible for the creation and execution of GitLab’s global marketing campaigns to generate leads and new business pipeline. The campaigns must consider global revenue goals and be multi-channel, able to be executed through digital and traditional tactics in partnership with Revenue Marketing. The campaigns must also be measurable and tied to GitLab’s global revenue goals. The responsibilities of the role include campaign strategy development, program execution, team management and process optimization. The position requires a driven, innovative and energetic demand generation leader, with a talent for empowering high performing teams and an ability to get things done.

      Responsibilities
      • Develop the company's demand generation campaign strategy to drive new business, as well as expand the existing customer base. Own execution of its associated plan, including scope, target outcomes, key metrics and measures, and required inputs and resources to deliver
      • Work closely with Revenue Marketing and sales to deploy campaigns and ensure alignment across teams
      • Build systems and processes that will track and report on key performance metrics and use data to optimize campaign strategies continually
      • Work collaboratively to build, inspire, manage and grow a high-performing global team
      • Continuously evaluate the performance and ROI of campaigns, adjusting demand tactics and strategy accordingly
      • Work closely with product marketing, marketing operations, and sales to ensure message optimization and cross-functional alignment
      Requirements
      • 10-15+ years experience in roles of increasing responsibility, managing $100MM-$1B in revenue pipeline in high-growth companies; current or previous VP title, reporting to a CMO preferred
      • Experience running a global team of at least dozens of people with multiple levels of management
      • Must have a firm grasp of digital marketing best practices, yet have an innate curiosity to continually investigate new trends
      • Experience with digital and non-digital demand gen tactics
      • Familiarity with open-source, cloud native, cloud, and Kubernetes a plus
      • Excellent strategic thinking and ability to influence and work collaboratively across organizations
      • Fluency in demand generation metrics and approaches to test and optimize them including the use of Marketo and Salesforce
      • Proven experience scaling demand generation programs through technology, data and process.
      • Demonstrated success and comfort driving global programs in multiple languages
      • An innate sense of urgency to drive programs forward
      • Ability to use GitLab
      Performance Indicators
      Hiring Process

      Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.

      • Qualified candidates will be invited to schedule a 30 minute screening call with one of our Global Recruiters.
      • Candidates will then meet with the Senior Director of Revenue Marketing.
      • Candidates will then be asked to schedule an interview with the Manager of Field Marketing, Americas.
      • Candidates will then meet with the CMO.
      • Following successful completion of the previous steps, final candidates will then be asked to meet with a panel of Sales Development Managers.
      • Final candidates may be asked to complete an assessment, and meet with the Senior Director of Revenue Marketing again.
      • Successful candidates will subsequently be made an offer via video or phone.

      Additional details about our process can be found on our hiring page.

    • Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

      Fastly’s customers use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

      We're building a more trustworthy Internet. Come join us.

      Content Marketing Specialist 

      Fastly’s Content Marketing Team is responsible for advancing Fastly’s story through thoughtfully crafted content for programs and projects across all markets and verticals. As a member of that team, you’ll be responsible for developing high-impact content that supports marketing and sales efforts and ensuring our content efforts run smoothly and efficiently. 

      The ideal candidate has a passion for storytelling and an eagerness to contribute high-quality, error-free content quickly. There’s lots to learn, so you should be curious as a cat — even if you're a dog person. You’ll thrive in this role if you’re a natural collaborator and multi-tasker, eager to roll up your sleeves and contribute across a myriad of projects and programs. Your primary goals will be driving lead generation, product education, and brand awareness. But of course, you'll be responsible for channeling the coveted Fastly voice across all that you do.

      What You'll Do

      • Partner with your team to develop, define, and execute content marketing plans, ensuring that activities line up with the overall marketing and product strategy.
      • Create content for all channels (email, ads, blog, case studies, events, video).
      • Influence and contribute to our editorial calendar, specifically owning the scheduling, staging, and publishing of blog posts.
      • Identify gaps and suggest ways to develop missing content.
      • Actively communicate with stakeholders; schedule and hold meetings to drive plans and projects to completion.
      • Set clear goals and priorities for content production, proactively communicating objectives, results, and trade-offs.
      • Function as an in-house content expert and advisor by educating and influencing others on content plans and objectives.
      • Ensure integrity of Fastly’s brand narrative (voice, style, tone).

      What We're Looking For

      • 3+ years in a marketing writing role, preferably related to B2B technology at a fast-paced technology company, or at an agency.
      • Meticulous attention to detail with outstanding proofreading, fact-checking, and editing skills.
      • Experience partnering with subject matter experts (marketers, product managers, engineers) to develop high-value content. Get a few examples ready. 
      • Ability to understand target prospect/customer personas and tailor messages for that particular audience — from case studies to landing pages to event collateral, and beyond.
      • Can collaborate with design to shape, define, or adapt to the creative direction; provides great care for how copy works with the design.
      • Team player with outstanding communication skills and a hands-on, roll-up-your-sleeves work ethic.
      • Comfortable juggling multiple projects and aggressive deadlines with a propensity for project management and organizational communication.
      • Flexibility to work with a distributed team; your partners will be in many time zones. 
      • Bachelor's degree in Journalism, Communications, Marketing, English, or a related technical discipline, or equivalent practical experience.

      Why Fastly?

      • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
      • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
      • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
      • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
      • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

      We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

      Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants. 

      Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.  

      Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

      *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

    • 1 month ago

      As GitLab's Director of Global Sales Development, you will be responsible for growing pipeline through outbound lead generation and inbound lead management. This role will manage SDR managers worldwide, across all sales segments to ensure our sales organization has enough opportunities to meet or exceed their enterprise sales targets.  You’ll partner closely with our Senior Director of Revenue Marketing, SDR Managers, as well as our Marketing and Sales teams to align on strategic business initiatives, improve processes, and ultimately drive revenue for GitLab. 

      Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program, and you’ll be provided with the necessary DevOps and GitLab knowledge to fulfill your role, and mentor your team. 

      What you’ll do in this role: 
      • Ensure sales accepted opportunities are sourced in accordance with company targets, and that our sales organization has enough pipeline to work with to be fully productive.
      • Ensure we efficiently and effectively qualify inbound demand as well develop outbound strategies per region while leveraging digital and field marketing resources for particular campaigns
      • Motivate and develop SDRs in alignment to our leveling concept in order to exceed goals through coaching and incentives and grow their careers. A successful candidate will be equal parts business manager and talent developer. 
      • Plan, forecast, and understand ramp adjusted capacity to ensure the team is grown effectively, in tandem with the needs of our sales organization and the supply of inbound demand from marketing.
      • Manage SDR rosters for tracking ramp adjusted capacity and productivity.
      • Manage SDR reports and dashboards to ensure the results they deliver can be easily understood by stakeholders throughout the organization.
      • Build a word-class lead generation team. Recruit, train, and develop a global team of SDRs, and SDR managers.
      • Effectively manage paths for career advancement within the SDR functions as well as to closing sales roles.
      • Partner with regional managers to develop campaigns that align to their regional goals based on a territory plan.
      • Iterating the sales development process, methodology, campaigns, hiring profiles, training and enablement with respect to the GitLab core values.
      • Work closely with marketing, sales, and people ops to ensure SDR onboarding program and ongoing training is up-to-date on our current product offering.
      • Partner with sales and marketing operations to ensure the SDR team has the best tools to do their job, and that they are configured to ensure SDR efficiency and productivity, especially salesforce.com and Outreach.
      • Focus on the quality of opportunities without sacrificing quantity.  The four core metrics this role should care about are the impact on the sales cycle, close rates, pipeline contribution and average deal size.
      You should apply if you have: 
      • 5+ years experience managing an SDR organization globally, experience managing closing roles a plus as well.
      • A proven track record of delivering sales pipeline at a fast growing company with multiple sales segments with an inbound and outbound model.
      • Experience in and open source or open core model a big plus.
      • Experience managing managing managers in an outbound prospecting organization in a global organization.
      • Familiarity and experience with cultural difference in prospecting activities.
      • Power user of salesforce.com and SDR cadence management software.
      • Ability to drive cross functional alignment and coordination across sales and marketing teams.
      • Ability to attract, retain, and motivate exceptional SDRs and SDR managers.
      • Have a general understanding of Git, GitLab, and modern development practices.
      • A broad knowledge of the application development ecosystem.
      • Awareness of industry trends in enterprise digital transformation, DevOps, and continuous integration.
      • Excellent written and spoken English.
      • Accurate, nuanced, direct, and kind messaging.
      • Being able to work independent and respond quickly.
      • A shared interest in our values, and working in accordance with those values. 

      Also, we know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the listed requirements exactly to apply! We value diverse experience, so go for it and submit an application if GitLab sounds like a place you’d like to join.

      Hiring process: 

      Our hiring process for this position can be found in our handbook. To learn more about someone who may be conducting the interview, find their job title on our team page. Additional details about our process can be found on our hiring page.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in more than 63 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe. Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, cover your home internet subscription, pay for your membership to a co-working space, and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we all get together at our Contribute event.

       

    See 2 more Marketing / Sales jobs
  • Product (15)

    • 1 week ago

      Last Call Media is looking for a Producer / Product Owner to join our team! 


      The Role

      Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 


      Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 


      What you’ll do:

      • Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

      • Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

      • Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

      • Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

      • Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

      • Expand relationships with existing customers


      What you’ll bring:

      • A proven track record of leading the delivery of digital products and services that delight customers.

      • 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

      • A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

        Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

      • Experience and/or a desire to work remotely.

      • The ability to travel for conferences, client visits, or workshops, ~10% travel.

      • Ability to work efficiently, sometimes under tight deadlines


      It’d be nice if you also had: 

      • Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

      • Familiarity with other popular web development technologies, third party applications and platforms.

      • Experience or an interest in sharing your knowledge and experience at industry conferences 

      • Familiarity with Atlassian tools, such as Jira and Confluence.


      All of us at LCM pride ourselves on being:

      • Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

      • Highly communicative

      • Able to work independently 

      • Comfortable asking for help

      • Experienced with communicating directly with clients

      • Eager and motivated to learn new concepts

      • A team player in a collaborative environment 

      • A fast learner

      Salary range: 

      $60,000-90,000 USD


      Application Process

      Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

      To apply visit: https://lastcallmedia.com/careers


      This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

    • Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
       
      Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.
       
      Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

      The Product Owner for MySQL is responsible for the inbound/technical product management efforts involving one or more of Percona’s products. Working closely with engineering teams, the goal is to further product adoption and growth. The Product Owner is responsible for working with Outbound Product Managers and translating the product vision into user stories and use-cases that engineering can feasibly implement.  

      Work Location: Remote office, candidates in Eastern Europe and US preferred

      What You Will Do
      • Creates/maintains EPICs/stories and/or Requirement Document (depending on process in the team)
      • Owns product release planning/delivery
      • Identifies Technical Trends
      • Owns Relationship with Existing Customers and Partners
      • Cares primarily for existing Customers
      • Works with development partners on feature requirements
      • Drives ad-hoc features for specific customer cases (“NREs” for example)
      • Responsibility for product capabilities and functionality
      • Build Relationship with Outbound Product Management to ensure alignment of our tactical plans with the strategic vision
      • Partners with Engineering to work on new product releases / prioritization, plan and drive public betas and monitor critical bugs
      • Helps engineering with creation of Schedule,  Project- Maintenance-, Support-, and Test-Plans
      • Owner of PM relationship with engineering and project managers
      Product Portfolio
      • Percona Server for MySQL
      • Percona XtraBackup
      • Percona XtraDB Cluster (PXC)
      • ProxySQL
      Your Experience
      • 5+ years of inbound/technical product management experience with enterprise IT software (experience with open source and databases a plus)
      • Strong understanding of customers’ business challenges and needs
      • Self-motivated and self-managed
      • Team player - ability to work both within the product team and across other teams
      • Excellent work ethic, strong organizational skills & ability to meet deadlines
      • Willing to travel occasionally on business throughout the EMEA and the US
      • Language skills: English fluently, additional languages appreciated
      • Very good verbal, written, and presentation skills, including public speaking skills
      • Experience in working with inter-departmental stakeholders to successfully develop and deliver software products and solutions
      • Ability to lead without authority breaking down barriers between product areas and functions
      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    • 2 weeks ago
      Public Cloud Product Manager

      Canonical leads the development of Ubuntu, the operating system leading the way in public cloud. If you’re inspired by:

      • shaping the daily software experience of millions of user around the world,
      • creating new products and business models focused on open source ecosystems that leverage public cloud capabilities on AWS, Azure, GCP and others,
      • high stakes, tough, distributed problems in the cloud and on all sorts of environments, infrastructure and devices,
      • seeing your skills and talents make a meaningful difference in the world, then read on.
      Role description

      We’re seeking a technical, detail-oriented and articulate product manager to shape the roadmap for Ubuntu on the public clouds from Canonical. You'll be focused on one of the key public clouds we work with, such as AWS, Azure or GCP, working directly with product managers, engineering managers and lead designers on both Canonical and the public cloud partner sides. Your mission is to design and drive delivery of distinctive products that enable our users to do build safe, robust cloud-based applications that delight their end customers.

      This role is responsible for all aspects of product management for the public cloud, from requirements definition, to partner coordination and market messaging.  You will need to understand the landscape, the competition and the market. You need to be comfortable with business development to find new partners with which you will collaborate with to bring products to market.  

      At Canonical we use the agile development model, so you will need to be familiar with how that affects product planning and how to best work with the engineering team.  We are a widely distributed team, so you will need to be adept at working in a globally distributed organisation with occasional travel.

      You’ll love this job if...
      • You are familiar and interested in public cloud ecosystems and technology,
      • You are keen to define products that will command attention in a busy marketplace,
      • You are business oriented and commercially minded,
      • You are intrigued by open source and free software, and believe in the importance of free software in everyday computing, regardless of platform or device, but have an appreciation for the challenge in tastefully defining paid, commercial products, the success of which will define the future of the free platform.
      • You believe that the last word in cloud computing has not been written and are keen to dive in and see what else is possible.
      Key responsibilities
      • Maintaining a joint roadmap covering all activities with a specific public cloud platform, such as AWS, Azure or GCP
      • Maintaining product requirements documents for each product being developed for that public cloud platform
      • Engaging with Canonical's engineering teams to ensure requirements are well-understood, that delivery plans are captured and communicated and that progress towards deliverables is maintained
      • Understanding the overall market and competitors
      • Engaging with ecosystem partners to enhance our own products by adding new capabilities or paths to market
      • Acting as product champion and primary contact for all product related questions and press engagements for that specific public cloud
      • Coordinating with the communications team to determine market messaging, collateral and launch plans
      Required skills and experience
      • Excellent communications skills, both verbal and written
      • B.S./M.S. degree or equivalent experience in applicable field, preferably Design, Computer Science, Engineering or Information Technology
      • End-to-end software product management and development experience
      • Knowledge of Linux, cloud, and open source infrastructure and applications
      • Ability to be productive in a globally distributed team through self-discipline and self-motivation, delivering according to a schedule
       Desirable skills and experience
      • 2+ years experience in product management or engineering direction in a technology company
      • Familiarity with agile development methodologies

      Canonical is an equal opportunity employer


    • This position is remote based.
       
      We're looking for product managers that can help us work on the future of developer tools. Specifically, building out our lovable support for the complete DevOps lifecycle in our Verify stage including continuous integration, performance and system testing.
       
      We believe developers deserve an intuitive, single application that covers the entire DevOps lifecycle. We believe running tests is just the beginning of automation. We believe validating your code should be automated and repeatable, and most of all, easy. We believe in pushing the boundaries of best-practices, and bringing these to every developer, so that doing the right thing is also the easy, default way of working.
       
      We know there are a million things we can and want to improve about GitLab's support for continuous integration. It'll be your job to work out what we are going to do and how.
       
      We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

      We recommend looking at our company page and the product handbook to get started.

      Responsibilities
      • Drive the product in the right direction
        • Build an effective roadmap to prioritize important features properly
        • Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on
        • Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product
        • Consider the business impact, ROI, and other implications when taking important decisions
      • Take an active role in defining the future
      • Manage the product lifecycle end-to-end
        • Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned
        • Be the voice of the customer and the subject-matter expert for your group
        • Contribute to documentation, blog posts, demos, and marketing materials for product features
        • Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application
        • Manage the uncertainty in an efficient way, adjusting plans to new working conditions
      • Engage with stakeholders in two-way communication
        • Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area
        • Talk to customers and engage with the community regularly
        • Engage with analysts on briefings and product evaluations
        • Work with the entire Product team to share improvements and best practices
      You are not (solely) responsible for:
      • A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it
      • Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible
      • Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you
       Requirements
      • Experience in product management
      • Strong understanding of Git and Git workflows
      • Knowledge of the operations tool space
      • Strong technically: you understand how software is built, packaged, deployed and operated
      • Passion for design and usability
      • Highly independent and pragmatic
      • Excellent proficiency in English
      • You are living wherever you want
      • You share our values, and work in accordance with those values
      • Strong understanding of CI/CD, DevOps and cloud-native application architectures, deployment and operations
      • Understanding of deployment infrastructure, container technologies, and APM tools
      • Bonus points: Significant experience building scalable operational tools
      • Bonus points: experience with GitLab
      • Bonus points: experience in working with open source projects 
      Hiring Process
        • Selected candidates will be invited to schedule a screening call with our Global Recruiters
        • Candidates will then be invited to schedule a Deep Dive interview with a Product Manager
        • Candidates will then be invited to schedule an interview with an Engineering Manager
        • Candidates will then be invited to schedule an interview with our Director of Product
        • Candidates will be invited to schedule an interview with our Vice President of Product

      The compensation calculator for this role can be found here

      Remote-AUS
    • The Associate Product Manager works closely with Product Manager to execute the product vision, strategy and roadmap.

      Responsibilities

      • Has primary responsibility for QA testing on bugs and features.
      • Creates documentation for new features.
      • Works with Product Manager to prioritize and manage the feature backlog.
      • Gathers requirements, writes user stories and acceptance criteria.
      • Facilitates customer user group meetings.
      • Synthesizes outputs of product brainstorms and incoming customer feedback.
      • Provides new ideas and concepts that contribute to enhanced customer experience, expand product capabilities and set us apart from our competition.
      • Use a broad range of tools and techniques to extract insights from current trends
      • Monitors, measures and reports on key business metrics to identify areas for improvement
      • Visit customers and attend industry events

      Requirements

      Skills and Experience (Required):

      • Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.
      • Proactive and sensitive to customer needs.
      • Strong communication skills, both spoken and written.
      • Self-starter, willing to learn and work quickly and independently.
      • Experience with the agile product development lifecycle
      • The ability to multi-task effectively in a fast-paced environment.
      • Comfortable working remotely as part of a fully remote team.

      Skills and Experience (Desirable):

      • Domain expertise in research administration, research compliance, or related field
      • 1-3 years of experience implementing or supporting an enterprise-class system at an institution of higher education or similar institution.

      Benefits

      About the Company

      Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      If you’re looking to make your fortune off a quick flip with no business model, you’d be happier someplace else.

    • If you want to have a greater impact in the open source ecosystem by enabling our customers to use new technology to build better software faster - then you should keep reading. Sonatype is looking for a Product Owner to build and lead our tech touch practice in Customer Experience.

      What you will do:
      • Engage with users via our customer portal at My.Sonatype.com, to ensure they continuously realize value across the Sonatype Nexus platform.
      • Enhance Sonatype’s customer advocacy program to engage Sonatype's most successful users, partners, and others throughout the DevSecOps ecosystem
      • Design, implement, maintain, and utilize systems and processes to manage relationships with Sonatype customers and users at scale. 
      • Continuously drive awareness and engagement of self-service resources, while reducing friction for those customers who wish to engage in the Community. 
      • Facilitate engagement between and amongst users of Sonatype Nexus solutions as well as Sonatype teams across Customer Success, Product Management, Engineering, Marketing, etc.
      • Serve as the voice of Sonatype and Customer Success through consistent authorship and engagement of relevant community content.
      • Determine, measure, and communicate KPIs for the customer Community.

      About you:
      • This isn't your first rodeo. You have years of direct customer-facing experience (pre or post sale) in the DevSecOps tooling ecosystem.
      • You understand the modern SDLC and are able to have technical conversations with our users. Prior experience in software development is a big plus.
      • Your communication skills are second-to-none. You have written for a variety of channels like blog posts, forum topics, best practice articles. To top it off, you are able to craft short form copy that generates engagement.
      • You set and achieve goals by executing appropriate strategies and tactics. You are comfortable with being held accountable.  
      • You enjoy working with cross functional teams with a diverse set of stakeholders.
      We are 300 employees from diverse backgrounds, that hail from 50 countries, and speak 15 languages. But, we all share one thing in common: we’re passionate about accelerating software innovation. Our vision is to put Nexus products at the center of every open source decision made by modern engineering organizations.  We’re one of the fastest growing tech companies in America and have been named both a Deloitte Fast 500 and Inc. 5000 company three years in a row. We’re backed by world class investors including TPG, Goldman Sachs, Accel Partners, and HWVP.  Learn more at www.sonatype.com.
       
      Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know
    • At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We unite Elasticians across 30+ countries (and counting!), 18 timezones and 30 different languages into one coherent team, while the broader community spans across over 100 countries.

      We are a group of creative technologists that live at the intersection of engineering and storytelling. From producing a video tutorial to composing a complex demo, we love crafting technical content that connects the what, how, and why of our product stack in an authentic and engaging way. Whether it’s a minor release or a new product launch, we drive all aspects of the go-to-market strategy — from defining the core message to getting the company enabled and aligned on it. Product managers bring products to life, we bring them to market.

      We're looking to add a new node to our cluster, focusing on defining and driving the go-to-market (GTM) strategy for the Elastic Stack. This role is responsible for all aspects of the go-to-market, including market segmentation, messaging and positioning, competitive differentiation, product marketing, field enablement, media and analyst relations. You will work closely with Elastic product managers and engineering to align and communicate Elastic's vision with the market, users, customers, and partners. Success criteria include market expansion, internal and external validation, and customer success that translates into recurring revenue for Elastic.

      Responsibilities:
      • Provide thought leadership around the role of the Elastic Stack in our solutions and the market.
      • Be the expert on target personas and segments, how users embrace and customers buy our products, and the value they derive from them.
      • Define the go-to-market plan and measurable critical metrics against key goals; report on key initiatives at the company level.
      • Own external messaging that clearly articulates the Elastic’s position and differentiation
      • Grow and share expert knowledge on competitive capabilities.
      • Lead cloud-related strategy for community, events, and analyst relations
      • Build, curate, and present compelling content for releases, executive briefings, blogs, and internal enablement.
      • Represent the company at various speaking engagements, conferences, and press interviews.
      • Lead a growing Elastic Stack PMM team including hiring and development of talent.
      Requirements:
      • Highly meaningful domain expertise - experience in our main solutions (Observability, Security, Enterprise Search) or datastore/NoSQL platforms. Familiarity with the Elastic Stack a plus.
      • Deep understanding of how open source communities adopt products. Experience leading go-to-market at an open-source company a plus.
      • Several years of experience leading outbound product initiatives passionate about enterprise customers with complex requirements.
      • Experience leading product and/or product marketing functions at a specialized business unit, collaborating with matrixed generalist marketing, sales, and partner organizations.
      • Bringing creative energy, courage to throw out the playbook, and think differently.
      • Excellent written, verbal, and presentation skills. Experienced public speaker.
      • Comfort working in a cross-functional role with a highly distributed team.
      Additional Information

      We're looking to hire team members invested in realizing the goal of making real-time data exploration easy and available to anyone. As a distributed company, we believe that diversity drives our vibe! Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance phenomenal work with a great life.

      • Competitive pay based on the work you do here and not your previous salary
      • Stock options
      • Global minimum of 16 weeks in full parental leave (moms & dads)
      • Generous vacation time and one week of volunteer time off
      • Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

      Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

    See 8 more Product jobs
  • All others (14)

    • Platform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program).

      Platform.sh is built on top of open source languages, libraries and projects. But we never shy away from writing code. This means that even if there is an existing open source project that covers much of the functionality of something we want to achieve, we will consider, and often enough, chose to write our own implementation; Because sometimes 80/20 is not good enough. We have our own orchestration layer, our own reverse proxy, our own file-systems, our own reproducible build system.

      To reinforce our technical prowess, we are looking to grow our operations team with an operations coordinator that knows their way around Linux. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you.

      Mission :

      Directly reporting to our VP of Infrastructure Operations, you will:

      • coordinate and execute day to day tasks;
      • monitor project activities and ensure general project organization;
      • work with internal teams to schedule upgrades and maintenances all the while respecting team’s capacity;
      • provide weekly and monthly reports recapping results to partners;
      • identify and manage project dependencies and impediments;
      • assist to produce the roadmap for continuous development;
      • lead and facilitate daily scrum, planning and retrospective meetings.

      Nice to have:

      • hands-on experience with Kanban Board & Jira;
      • Scrum Master experience;
      • reporting and dashboarding experience;
      • knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3.

      We have many extremely knowledgeable co-workers who are happy to invest their time in sharing their experiences with those who show talent, interest, and a willingness to learn.

      This role is open to full time remote.

    • Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

      Fastly’s customers use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

      We’re building a more trustworthy Internet. Come join us.

      Senior Technical Program Manager - Edge Engineering

      Fastly is looking for a Senior Technical Program Manager to work with our Edge Engineering teams to drive execution of workloads passionate about increasing availability, performance, and efficiency of Fastly’s network. You will be responsible for helping teams develop and improve their processes for change management, coordination, planning, and implementation, for Fastly, daily. This position reports to our Senior Technical Program Manager, Engineering and partners with the Senior Director, Edge Engineering.

      You’ll be a leader and facilitator at Fastly. You will have all of engineering on your side in the constant work of making our network, systems, and internal infrastructure more powerful, lower cost, and more useful to our customers. You will be held accountable for streamlining processes and de-risking projects by working with your counterparts on other teams and ensuring the Edge Engineering teams are firing on all cylinders. You’ll be essential to our success, relied upon by a wide array of individuals and teams. The projects and programs you lead will give you a clear line of sight to the benefit delivered to Fastly’s customers, and our bottom line.

      This is a role which has an impact on a large number of human lives, you’ll be helping make the internet a better place. We provide a supportive environment with friendly teams, where you can learn and develop. We check our egos at the door. You’ll make sure our customers benefit from services built to the highest standards in the industry. We are a global, distributed team with the dedication and tools in place to make it work.

      What will you do?

      • Participate in regular planning, helping teams remove blockers, handle dependencies and resolve prioritization conflicts.
      • Work with teams during interval planning to ensure that mechanisms are built to accurately track and status deliverables during execution periods.
      • Ensure timely updates on Key Performance Indicators from teams, report on current vulnerabilities and problem backlogs, and progress therein.
      • Partner with Engineering, Security and Infrastructure delivery teams to learn from incidents and identified vulnerabilities to constantly improve our availability and security postures.
      • Participate in executing on roadmaps for architectural and process changes 
      • Instill discipline and consistency within the Edge Engineering teams in terms of operational methodologies and documentation.

      Who will you work with?

      • Kernel, Edge Systems and Network Optimization leadership
      • Operations and infrastructure teams
      • Reliability engineering teams
      • Application software development teams
      • Network engineering
      • Infrastructure/datacenter operations team
      • Security team
      What we’re looking for:
      • Significant experience with issue and project tracking systems, such as Jira, Confluence, Smartsheet and Zendesk.
      • A strong action bias, preference for execution and incremental improvements.
      • Comfortable with change, multi-tasking and managing priorities with outstanding organizational skills
      • Passionate about growing the efficiency and stability of our Edge platform, up to scales of thousands of components and tens of systems.
      • Self-motivated and proactive to maintain momentum and progress, and an ability to operate autonomously as necessary
      • A shown collaborator who can execute whilst building positive relationships, proven capability in reducing organizational impedance
      • Focus on the business needs and infrastructure reliability first and foremost.
      • Experience as a technical program manager in infrastructure, cloud or SaaS environments.
      • Some operational and technical understanding. Able to actively participate and contribute to operations process and technical discussions for large scale distributed services
      • Experience with any of hardware-centered, network-centered, or kernel-centered programs a plus
      • Ability to integrate experiences and training to learn new technological paradigms.
      • Strong analytical and interpersonal skills, a risk mitigation mindset and in possession of appropriate levels of urgency.
      • Strong sense of ownership. Actively remove program obstacles, and be willing to go above and beyond to chase down loose ends that lead to successful product delivery.
      • Focus on results and outcome, not just process.

      Why Fastly?

      • We have a huge impact. Fastly is a small company with a big reach. Our customers have a tremendous user base, and we support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their hearts with others so we can help lend a supportive hand.
      • We love distributed teams. Fastly’s home base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is part of our DNA.
      • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits, like generous parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
      • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful — every day.
      • We are passionate. Fastly is chock full of passionate people and we’re not “one size fits all”. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they’re passionate about.

      Fastly provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status. 

      Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

    • 1 week ago
      Collabora is looking for a dynamic Project Manager to join our project management team. The role will be based in our Cambridge or Montreal office, or remotely with travel as necessary and with a substantial amount of working hours overlapping the UK and Montreal.  

      Collabora is a leading software consultancy specialising in bringing companies and the open source software community together. We combine years of open source software leadership with an understanding of the challenges that businesses, non-profits, and governments face. Collabora brings deep technical expertise in system integration, architecture, graphics, multimedia, web engines and communications to a number of market verticals, including mobile communications, IVI / automotive, set top box/smart TV, and a range of other specialised embedded applications.

      The Role

      You will work in our globally distributed project management team among other high calibre project managers, leverage experience and nurture new ideas. You will have the opportunities to work with global industry leading companies and to participate in high tech projects with the latest technology.

      Your involvement with the projects will begin early in the life-cycle, when you will be supporting the preparation of technical and commercial proposals, and you will continue with the projects through to their successful delivery to clients, and hopefully follow-up sales.

      You will manage the client relationships and be the focal point for all communications. This will require you to both think about the projects at a high level while at the same time understanding the projects at a detailed level.

      You will work closely with globally distributed project teams and manage projects on a day to day basis. With the support of Technical Leads, you will apply the project management methods, processes and tools necessary to ensure that projects are correctly defined, planned, costed, resourced, and tracked. You will keep clients informed of progress and ensure that risks and issues are managed and mitigated. You will also be a mentor to the teams, providing a sounding board. 

      Key Responsibilities
      • Manage a number of Open Source technology projects of various sizes and complexities
      • Understand customers needs and what makes them successful – apply these to deliver successful projects and explore future business opportunities
      • Liaise with Engineering to build and maintain project teams
      • Manage and motivate project teams to ensure project success. As our clients and project engineers are globally distributed, certain flexibilities in working practices will be required according to customers' and engineers' needs.
      • Weekly project financial updates and appropriate actions to ensure projects are successful and profitable
      • Communicate with Finance department to timely issue project invoices
      • Weekly and monthly reports to Head of Project Management to drive projects progress and personal development
      • Support Proposal Manager to prepare technical and commercial proposals
      • Deliver projects and services to high quality standards in accordance with our defined processes and workflow
      • Support the optimization of current processes and define new ones for continuous improvements according to the business needs
      • Customer visits and international travel as required
      Requirements: Commercial Skills
      • Negotiate internally and externally at all levels
      • Experienced in managing fixed price and time-and-material projects
      • Financially astute, understand what makes a successful business
      Requirements: Technical Skills
      • Account management, including stakeholder and commercial management of the engagement
      • Full life-cycle project management, including planning, execution, reporting, and  financials
      • Able to spot risks and mitigate/workaround them before they develop into issues
      • Hands-on experience of real-time embedded systems (e.g. in terms of testing, build and integration, release and defect management), ideally in an open source environment
      • Agile software development methodologies
      • Experience of running highly distributed project teams across multiple time zones would be a great advantage
      Requirements: Personal Skills
      • Self starter, manage own work and others, escalate at the appropriate level with mitigation plan when required
      • Excellent organisational skills with a commitment to quality and attention to detail
      • Good communicator at all levels
      • Excellent in time management and prioritising workload for self and others
      • Flexible and adaptable approach to work
      • Forward looking and learn from experience
      • Team management experience including mentoring, ability to motivate others and build team morale
      Qualifications
      • Fluent in English (and French if based in Montreal)
      • Good bachelor’s degree in relevant field
      • Knowledge or experience working in an ISO-9001 environment would be an asset
      • Professional project management qualification would be an advantage
    • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Data Scientist will help build, scale and maintain the entire data science platform. The ideal candidate will have a deep technical understanding, hands-on experience in building Machine Learning models coming up with valuable insights, and promoting a data-driven culture across the organization. They would not hesitate to wrangle data, if necessary, understand the business objectives and have a good understanding of the entire data stack.

      This position plays a key role in data initiatives, analytics projects, and influencing key stakeholders with critical business insights. You should be passionate for continuous learning, experimenting, applying and contributing towards cutting edge open source Data Science technologies.

      Responsibilities

        • Use Python and the vast array of AI/ML libraries to analyze data and build statistical models to solve specific business problems.

        • Improve upon existing methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters.

        • Collaborate with researchers, software developers, and business leaders to define product requirements and provide analytical support.

        • Directly contribute to the design and development of automated selection systems.

        • Build customer-facing reporting tools to provide insights and metrics which track system performance.

        • Communicate verbally and in writing to business customers and leadership team with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendations

      Basic Qualifications

        • Bachelor's degree in Statistics, Applied Math, Operations Research, Engineering, Computer Science, or a related quantitative field2 years of working experience as a Data ScientistProficient with data analysis and modeling software such as Spark, R, Python etc.

        • Proficient with using scripting language such as Python and data manipulation/analysis libraries such as Scikit-learn and Pandas for analyzing and modeling data.

        • Experienced in using multiple data science methodologies to solve complex business problems.

        • Experienced in handling large data sets using SQL and databases in a business environment.

        • Excellent verbal and written communication.

        • Strong troubleshooting and problem solving skills.

        • Thrive in a fast-paced, innovative environment.

      Preferred Qualifications

        • Master's degree in Statistics, Applied Math, Operations Research, Engineering, Computer Science, or a related quantitative field.

        • 2+ years’ experience as a Data Scientist.

        • Fluency in a scripting or computing language (e.g. Python, Scala, C++, Java, etc.)

        • Superior verbal and written communication skills with the ability to effectively advocate technical solutions to scientists, engineering teams and business audiences.

        • Experienced in writing academic-styled papers for presenting both the methodologies used and results for data science projects.

        • Demonstrable track record of dealing well with ambiguity, ability to self-motivate, prioritizing needs, and delivering results in a dynamic environment.

        • Combination of deep technical skills and business savvy to interface with all levels and disciplines within our and our customer’s organizations

      Skills and Abilities

        • + BA/BS in Computer Science, related technical field or equivalent practical experience.

        • At least 3 years of relevant work experienceAbility to write, analyze, and debug SQL queries.

        • Exceptional Problem solving and analytical skills.

        • Fluent in implementing logistic regression, random forest, XGBoost, bayesian and ARIMA in Python/RExperience in User path navigation with Markov Chain, STAN Bayesian analysis for A/B testingFamiliarity with Sentiment Analysis (NLP) and LSTM AI modelsExperience in full AI/ML life-cycle from model development, training, deployment, testing, refining and iterating.

        • Experience in Tableau, Apache SuperSet, Looker or similar BI tools.

        • Knowledge of AWS Redshift, Snowflake or similar databases

      Preferred Locations:


        • #US; #AR;
      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • Legal Operations Wrangler

      We are the people behind WordPress.com, Jetpack, and WooCommerce, and more. Automattic is a place like no other: our fast-growing band of 1100+ works as a distributed team across more than 70 countries, to democratize publishing and make the web a better place so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world. 

      We are seeking a talented wrangler of contracts, shares of stock, and the myriad details that we need to mind, in order to keep the Automattic legal machine humming along. This is a generalist role, ideal for someone with a keen eye for sensible, practical solutions and operational excellence. You’ll be an integral part of our team, managing projects across the full range of subject matter supported by the legal team. 

      As a legal operations wrangler, you will be part of a small legal team responsible for supporting all of Automattic’s growth. This a great role for a candidate looking to expand beyond what is on offer in a traditional legal ops or paralegal position at a more moribund company.

      Some of your responsibilities will include: impeccably managing our cap table in Shareworks, helping to wrangle our flow of contracts, contributing to quarterly investor reporting and annual audits, maintaining our corporate compliance, and keeping our insurance coverages current. Everything at Automattic is done on a global scale and in an international context, and you will frequently be managing projects in non-US jurisdictions.

      We’d love to hear from you if you:

      • Have experience working in a lean, fast-growing, fast-paced software, internet, or creative startup, large private company or at an investment fund.
      • Have exceptional interpersonal skills, including outstanding verbal and written skills in English.
      • Possess an agile and curious mind. You’re not afraid to ask questions or admit when you are wrong.
      • Have a healthy sense of humor, and an abiding spirit of idealism about your chosen profession.
      • Are extremely detail-oriented, and are adept at spotting inconsistencies and ferreting out anomalies. 
      • Have a passion for elegant, simple, automated solutions that keep operations running smoothly, and an ability to see opportunities for process improvement and the initiative to move forward with action.
      • Thrive in a tech-centered, developer-focused environment, and enjoy collaborating with engineers and understanding technical and product details.
      • Love a dynamic, fast-growing environment.
      • Prefer operating very independently, and are highly motivated to learn new things and improve your skills, and enjoy juggling an array of tasks.
      • Are collaborative, and enjoy working with teams such as Engineering, Marketing, and Finance.
      • Excel at understanding complex topics and explaining them to others in clear, concise terms.

      Bonus points if you have experience working on a distributed team, WordPress, stock administration, software development, coding, or open source. We are not looking for an attorney for this position.

      We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

      HOW TO APPLY

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

      If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

      Want to increase your chances of standing out? If so, please tell us:

      – A project that you are especially proud of, and why. 

      And since you’ll be a part of the legal team: please be sure to include at least one lawyer joke in your application. 

      ← Work With Us

      All Jobs Require
      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
    • Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, the ability to work remote and the amazing experience of working with a multinational team of experts.

      Our people are our greatest asset and our competitive advantage.  Percona is looking to hire a Head of People and Culture who understands the importance of our global distributed team and is skilled at advancing our goals, strategies, as well as culture as we continue on our high growth plan.  

      This position has high accountability and visibility, and reports to the General Manager. We want candidates who can prove they are leaders, effective people managers, culturally astute and problem-solvers. The right candidate will be able to balance People (Human Resource) Operations and create and execute Percona’s People Strategy. If you are all of these, have a solid background in organizational development, thrive in a culturally diverse, remote workplace and our values resonate with you, we want to talk to you.


      Internal Leadership Development
      • Collaborate with management on succession planning objectives
      • Develop career paths and structured evaluations for each position, facilitating discussions between leadership and teams
      • Partner with Managers and Director of Learning & Development to build leadership development training programs, including change management initiatives

      Human Resource and Compliance
      • Analyze the effectiveness of existing HR policies and procedures ( including recruiting, hiring, onboarding, employee relations, and off-boarding of personnel) as well as retention incentives (including compensation, equity option plan, benefits, etc.) ensuring best practices and that they adhere to governing regulations while supporting Percona’s mission and goals
      • Lead, hire, evaluate and manage the team of HR professionals
      • Prepare reports for the Executive Management Team using business metrics and KPIs to measure success and ensure efficiencies in your function
      • Mitigate Percona’s risk as it specifically relates to employment and staffing
      • Establish goals and budget for annual and 3 year plans for the HR department
      • Ensure use of HRIS systems are best practice

      Performance Management
      • Lead annual staff evaluation process and policy, making recommendations for improvements
      • Build and implement processes, tools, and technology infrastructures to drive employee performance
      • Create and set performance metrics/expectations, while continuing to strengthen the process for evaluating performance

      Culture
      • Champion positive employee relations strengthening Percona’s culture
      • Directs, develops and leads culture and engagement initiatives in partnership with the Executive Management Team to create an atmosphere of inclusion and well-being
      • Fosters a positive team member experience that drives growth, development and wellness
      • Oversees and leads the conducting of regular employee surveys and to assess and improve team member engagement

      Your Experience
      • Proven experience as senior People Operations leader and mentor (or equivalent roles in Human Resources), including employment law and best practices, industry benchmarks for compensation and benefits
      • Built and implemented successful recruitment and retention programs at previous organizations
      • Passion for creating an environment where every staff member has the opportunity, support to thrive professionally and contribute to the overall success of our customers and Percona
      • Bachelor's degree in organizational behavior or equivalent industry certifications 
      • Worked for 5+ years in globally distributed organizations 
      • BambooHR or equivalent experience
      • Strong written and verbal communication skills
      • Experience with technology and systems to increase productivity of the People Operations team
      This US-based position is remote and will work across global time zones.

      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    • smallstep (North America)
      1 month ago

      Smallstep​ is building an open source identity authority plus toolchain - called ​step​ - that lets software teams securely connect and operate apps running across clouds, containers, serverless, and connected devices. We believe the only way to successfully secure cloud-native computing is to move past perimeter security using world-class PKI (certificates) and mutual TLS.

      Smallstep is a nimble deep-tech startup of seasoned experts In San Francisco. We are looking for a Developer Relations professional who can assist our community with implementations, trainings, and technical questions, As the first Developer Advocate at smallstep you’ll be responsible for driving awareness and participation in the smallstep open source community . This position is ideally in San Francisco but we encourage remote applicants.

      - You are great with people, especially engineers

      - You have strong knowledge of modern cloud architectures and popular development tools, platforms, and/or relevant frameworks

      - You feel comfortable walking users through new scenarios and technical implementations.

      - You are a documentation and content machine - comfortable speaking anywhere, at any time, to anyone.

      Technologies such as HTTPS/TLS, certificates (X.509), and OAuth are not foreign to you.

      - You have spent 2+ years working with developers.

      - You document everything and make it easy for others to find and take action against.

      - You want to join a tight-knit team

      - You love open source software and communities

      - You believe distributed systems deserve great security out-of-the-box

      - You want to be part of the paradigm shift to move past network perimeter security

      - You are collaborative, low-ego, and results-driven

      - You like making impactful contributions but also enjoy helping others do the same

      - You want to work with founders in a fast-growing startup with excellent investors

      - Interest or passion to evangelize through speaking & writing (nice to have)

      At smallstep, we work reasonable, flexible hours. We look for people who are thoughtful, can break down problems, and often work individually. You are trusted to work on your own and to ask for help when blocked. As an early stage startup, smallstep teams get the benefit of working across many areas and contributing directly to the success of the organization. smallstep is a two-year-old well-funded startup backed by Accel, boldstart.vc and upside partnership.

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