Remote marketing Jobs in February 2020

140 Remote marketing Jobs in February 2020

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  • Hottest Remote Jobs

    • 2 days ago

      CVEDIA is a funded AI company that develops deep learning solutions for some of the largest organisations on the planet. We develop and license solutions for computer vision systems. CVEDIA is seeking an ambitious and intelligent Account Executive to contribute to our growth. This position will be responsible for developing new business across verticals including ADAS/AD, Agricultural, Industrial and Infrastructure.

      In this role, you will have the opportunity of working in a team of exceptionally talented and driven individuals who are all making a massive impact on our business. There is no micromanaging or babysitting at CVEDIA, everyone here drives their own ideas all the way from start to finish, everyone is given an equal opportunity to flourish and see the fruits of their labour.

      Responsibilities Include

      • Effectively building and managing a pipeline of 30 to 50 active opportunities
      • Closing of client contracts ranging in size from $50k to $1 Million a year in ARR
      • Collaborating with internal stakeholders and customers to recognize and develop new market opportunities
      • Exploring creative licensing opportunities and championing their success
      • Accurate forecasting of pipeline and consistent delivery of quota
      • Maintaining a high level of attention to detail and precision in communication

      Key Qualifications Include

      • Proof of meeting and exceeding sales goals
      • Ability to deliver presentations and speak to technical capabilities of the solution
      • Passion for working in a fully virtually distributed remote startup environment
      • Enthusiasm to contribute to a rapidly growing and innovative company culture
      • Intelligence and ability to quickly establish credibility with a technical buyer

      What We Offer

      • Fully distributed team, located in 19 countries
      • 4 weeks paid holiday per year
      • Yearly team meetup - this year we went to Portugal!
      • Anti-discriminatory company culture - we won’t discount you for things like needing to pick your kids up from school, your age, your ethnicity, or your gender
      • An excited, communicative, and helpful team - we keep our work environment positive, but we also place importance on honesty

      Our Values

      1. Passion - We need both energy and passion to develop cutting edge AI. To succeed at CVEDIA, you’ll need to have a strong investment in both your career and the role of AI in the future of the planet.

      2. Commitment - CVEDIA has the opposite of a "quick-n-dirty" mentality. Every aspect of our technology has been meticulously built, and is always the product of very hard work.

      3. Autonomy - Carrying confidence in the work we do individually is required to work at the pace that we do as a team. Academic research, tutorials, and even creating our own solutions with the tools we have are all on the board during a regular day's work.

      4. Joy - It's one of our greatest strengths to bring joy and excitement into our workplace. We carry this energy into meetings, project planning, and our dedication to our work, and focus on work that feels meaningful.

      5. Communication - Honest discussions are imperative to the flow of work and ideas. Team members need to be able to effectively communicate complex ideas to those who don’t work in their field. It's a regular occurrence to spontaneously discuss plans and ideas with any team member on the fly, including our CEO or CTO. Each team member is respected equally and acts as a valuable contributor.



      How to Apply

      • Please state in the subject the job position you are applying for
      • Please mention your city and country of residence in your application
      • English applications only - a professional speaking and writing command of English is required for this role
      • Due to time zone difficulties, we’re currently only accepting applicants in North America or European timezones.

      For more information about us and videos of our work, please check out CVEDIA.COM


    • Toggl (North and South America)
      3 days ago

      Want to sell software that has been selling itself for years? 

      Want to join a brand new sales team and partner with a marketing team that delivers quality leads in abundance? 

      Look no further.

      Toggl has over 400,000 daily active users worldwide; our tool is a market leader with massive untapped potential for market penetration.

      Teams at most of the Fortune 5000 are using us but their organisations don’t know it, and they’re missing out on valuable data that could drive increased efficiency and profit.

      Toggl is a time tracker so simple people actually use it, and so powerful it has transformed the way teams worldwide think about each valuable minute of their working day. 

      So why do we need you? One word: potential.

      Toggl has the potential to be so much more, to so many more. We need someone whose potential matches.


      About you

      Here’s the truth: the Sales team is brand-new. We need a team of quick-thinking problem solvers to kick this off right in 2020. 

      You approach problems with an entrepreneurial mind and you want to be acknowledged and compensated for that. You are always looking to optimise: your processes, your understanding, and your environment. You want to get results, and know that your contributions matter. You value relationships highly and find it easy to connect with others. You also love to travel and experience the world – especially with other fantastic human beings.


      About our team

      Toggl is a distributed team of 85+ people working remotely from 30+ countries. We take pride in our professional, learning-oriented and friendly working environment that values work-life balance and constantly doing our best in every aspect of our work. You can work from anywhere in the world, because we know great people do awesome work wherever they are. Every few months we travel to meet up somewhere in the world and spend some quality time together. Our business is profitable with a healthy margin and we are built with no outside investments, so you can count on a stable working environment.


      Some benefits

      • 24 days of paid time off a year, plus your local holidays.
      • 2 company retreats and 2 team meetups a year (expenses covered) for team-building.
      • Laptop and a €2,000 budget to set up your home office.
      • Reimbursement for co-working space rent or internet service at home.
      • Opportunities to attend training, workshops or conferences.
      • Monthly reimbursement for gym membership, massage and other things to improve your health.
      • Support for buying a phone, eyeglasses or tools you need for doing your best work.

      The base salary for this position is $60,000 USD annually with $60,000 1st-year commission OTE.

      You can work from anywhere in the Americas.


      Apply now!

      All it takes to apply is answering a short skills test that assesses your expertise. Only candidates who do well on test will be considered.

    • You will troubleshoot for YouTube creators and brands with the most popular YouTube Chrome Extension. We handle everything from billing issues and password resets, to QA testing and bug reports. Our multilingual CS department also helps to translate a good portion of not just our help documents and marketing materials, but the app itself!

      vidIQ is searching for an experienced candidate who wants to join our remote Customer Support team. This employee can be located anywhere in the world where you get great internet access, but will need to be able to work a set schedule of Monday through Friday from 3pm to 11pm Pacific and we are specifically looking for a representative who can help our users who speak French.


      Job Requirements

      The minimum requirements to be considered for a Customer Experience role at vidIQ:

      1. Native English fluency, written, spoken and listening skills
      2. Available up to 8 hours a day, 5 days a week
      3. Required to have access to broadband internet with reliable connection
      4. Required to have a Windows, Mac or Linux computer and be comfortable troubleshooting your own system
      5. Required to have an iPhone or Android mobile phone for troubleshooting our soon-to-be-released mobile app
      6. Previous Customer Service experience with a remote tech/SaaS company
      7. Demonstrative experience being self-directed and autonomous
      8. Is naturally empathetic and gets a kick out of solving others’ issues

      These additional skills are the ones that will catch our eye!

      1. You have the ability to write with native fluency in French.

      2. You are a YouTube creator- What’s your channel?

      3. You know your way around the Intercom customer messaging platform

      Other things to know about vidIQ

      • We are a small, remote team in different time zones and communicate with a variety of tools through the day. You should feel comfortable in this situation.
      • We want to be the best platform for video creators. Everything we do is to build trust with our users and help them improve at their craft.
      • We expect team members to be very independent and capable of handling their responsibilities professionally and timely.
      • This is a full-time role and we are not open to short-term contracts.

      If you think that you might be interested but maybe don't match 100% of the requirements, we would still love to hear from you! We at vidIQ pride ourself on providing equal employment opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, or sexual orientation.


    • Do you live and breathe digital marketing, funnel optimization, and conversion? Are you passionate about building a world-class SaaS brand? Can you lead and inspire a team to help you get the job done?


      Adalysis is an award winning suite of tools (SaaS) used by thousands of digital marketers from around the world to help them manage their Google Ads and Bing Ads campaigns. 


      We are seeking a full time Marketing Manager with excellent analytical skills and a proven track record in PPC to lead our marketing efforts. As a high growth SaaS business we are seeking an exceptional candidate to drive campaign output across all digital channels. You will work directly with the founder to help us reach ambitious growth targets. 



      Responsibilities:


      • Devise a marketing strategy across all digital channels (SEO, PPC, Paid Social, Email, Display, Partnerships, PR)

      • Management / execution and tracking of campaigns, focusing on ROI and conversion  

      • Careful analysis of Analytics data and setting up funnels and event data 

      • Oversee and manage website content 

      • Ability to source, hire and manage new team members to support your efforts 

      • Work with designers/developers/copywriters to improve our web presence 

      • Manage split testing of landing pages to improve conversion

      • Manage our content and social media accounts

      • Comfortable on the phone and conferences when speaking to clients



      Key Requirements:


      • Full time dedicated person, working remotely in the UK or Western Europe (within 2 hours of GMT)

      • Fluent in written and spoken English, excellent communicator, knows how to listen

      • Knowledge of all digital channels: PPC, SEO, email, social, content, display

      • PPC knowledge is particularly important with the ability to understand what our tool does and the problem it solves for our clients 

      • Experience in SaaS tools is preferable

      • Comfortable with a high level of initiative and a clear focus on delivering results

      • Flexible, adaptable and organised

      • Available on Skype / Slack (primary means of communication) during working hours



      In return we offer:


      • A better work life balance. Work from home in your own time and space.

      • Flexible working hours

      • £150 day on an independent contractor basis

      • Take unpaid holidays as needed 

      • The space to use your own initiative without being micromanaged 

      • The opportunity to grow with the company and build your own team

      • Access to tools, budget and resources to help you get the job done

    • DataFeedWatch is a Data Feed Optimization tool for web shops that enables merchants to advertise their products on Google Shopping or Comparison Shopping Channels.

      We are an international company with headquarters in Silicon Valley in the U.S. and offices in Krakow and Amsterdam.

      With double-digit growth, we would like to expand the Business Development team for U.S.  

      WHAT ARE WE LOOKING FOR
       

      We want people to join our team full-time. Mr. or Mrs. Right would meet the following expectations:

      • ATTITUDE. Attitude is everything. You have the interpersonal skills to quickly connect and establish a relationship with potential customers.
      • ENGLISH. Your English (written and spoken) is very good. Ideally, it’s ‘native’, but at least more than good enough to communicate with U.S. companies. Preferably you also live in U.S., so you’re in the same time zone as our clients.
      • RESPONSIBILTY. This is a remote position and the rest of the Sales Team is working from Europe. That’s why you need to be able to manage your own work to achieve the objectives without someone looking over your shoulders.
      • KNOWLEDGE OF ONLINE MARKETING. Basic knowledge of online marketing is a requirement – we will teach you the rest. Our prospects are seasoned online marketers and you need to understand their business and their problems. Any experience with Google or Facebook campaigns or marketplaces like Amazon or eBay would be a plus.
      • SALES EXPERIENCE. We offer sales trainings and tools but we also except initiative from your side, so experience in sales can help you with that.

      Any interest or experience in eCommerce or Online Marketing is helpful, but the main issue is: Do you have what it takes?

       
      RESPONSIBILITIES
       

      The Sales Development Representative is the first interface between prospects that have an interest in our software.

      Your main responsibilities as a Sales Representatives will be:

      • Demo of our services to interested potential customers
      • Qualify sales leads based on specific lead qualification criteria definitions
      • Keep track of all communications with customers and leads using our marketing automation software
      • Manage our current client base to keep high customer satisfaction
      • Build and manage lead development pipeline
      • Build market and product knowledge to be able to handle our prospect’s questions
      • Communicate with prospects and clients via LinkedIn

      You will be communicating with prospects via email and on the phone.

       
      BENEFITS
       

      There are many reasons why this job may be what you are looking for:

      • Full responsibility and a lot a freedom
      • Room to learn and to grow
      • A competitive salary
      • You will learn everything about Saas, eCommerce and of course data feeds
      • Quarterly bonuses for good performance
      • Join a market leader in online marketing software and share in the success of our growth
       

      SALARY: Remuneration commensurate based upon experience

         
      HOW TO APPLY:

      If you think you will like this job, please email your CV in English to [email protected] and attach following disclaimer:

      “I hereby consent to my personal data being processed by Wordwatch Inc. for the purpose of considering my application for the vacancy advertised and for the future recruitment purposes”

      We need YOU! 
      Join a market leader in online marketing software and be part of our growth!
    • Helpscout (Remote)
      4 weeks ago
      As a member of our Ops team, you will be at the heart of nearly every application, tool, and service at Help Scout. The work you do everyday will reflect the team mission: Ensure uptime and security across all of our applications while developing and supporting tools to enable customer bliss.

      To help us with our mission, we are seeking an experienced Ops Engineer to join our team. You will have a direct impact on Help Scout’s success, while helping more than 10,000 businesses around the world. While customers love our product, it means nothing if they can't access our services with great performance.


      Technologies we work with
      • AWS, Linux (Ubuntu/CentOS), Chef, Git/Github, RabbitMQ, AWS Aurora MySQL & PostgreSQL, MongoDB, Redis, Jenkins, Docker/Compose, New Relic, Sensu, PagerDuty, Ruby, Go, Python, Java, and PHP.


      About the role
      • You’ll be working on a small team of six (that includes one of our co-founders) and in collaboration with our software developers to build, deploy, secure, manage, and optimize highly-available, fault-tolerant, and horizontally scalable systems in AWS.
      • Ideally, we are looking to add a team member in the North or South American timezones.
      • Our engineering teams communicate mostly via Slack and are committed to remote, agile development. When your code is ready, you’ll create and send a pull request with test cases and tag your team for review. 
      • We are investing heavily in continuous integration and delivery and strive to uphold immutable infrastructure standards. 
      • You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
      • In order to ensure excellent service to our customers, you will be part of our rotating on-call team.


      A note about on-call
      • The 6-week rotation follows this format: 1 week on backup on-call(which rarely sees much action), 1 week of being on-call, followed by a 4 week hiatus from on-call.
      • Our on-call shift is not particularly wearisome, but as a thank you for carrying the weight for the week, the day following your shift is a free day off if you want to take it. We want you happy, healthy and well-rested!


      About you
      • You have a growth mindset, a passion for learning, and are willing to lean into discomfort for the good of our customers and product. 
      • You became an engineer because you like building systems, tools or products that help people.
      • You write code and scripts that other engineers can easily read and understand and you welcome reviews and feedback from your peers. You are comfortable writing tests and you thoroughly verify your work before you deploy. 
      • You’re a great communicator and have an excellent command of written and spoken English.As a remote company, we rely on clear communication for collaboration and execution. 
      • You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work and time-management style to be remote-friendly.
      • You are helpful and empathetic and care about building on our company culture that embraces these qualities.
      • You have a deep understanding of what it takes to run SaaS at scale and have a solid understanding of Linux systems and networking; from kernel to shell, system libraries, file systems and client-server protocols.
      • You are proficient and comfortable in the AWS ecosystem.
      • You are adept at automating service and infrastructure configuration via industry standard tools (E.g. Chef, Terraform).
      • You have experience building continuous deployment and testing tools. (Docker, ECS, EKS, Kubernetes)
      • You design and build systems that work well and fail gracefully.
      • Security engineering is near and dear to your heart; you build with and advocate for a security mindset when implementing new features and infrastructure.
      • You have experience working with MTAs (e.g exim, postfix) and SPAM filtering (e.g. rspamd, SpamAssassin)
      Benefits
      Competitive salary - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.

      Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.

      Long-term/short-term disability insurance & life insurance - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).

      Flexible vacation - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.

      Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. Read about what our CEO did.

      Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.

      401k with 1% match- via Betterment for Business (currently US only)

      Personal Development stipend - Up to $1,800 per year to improve your craft

      Great tools - Each employee will be provided with a Mac laptop and display (or equivalent equipment of choice). We’ll also purchase any additional software or hardware you need.

      Home office stipend - Every new hire gets $1,500 USD to furnish their home office, and up to $350 USD per month if you'd like to rent a co-working desk somewhere.

      Complete transparency - Everyone has full access to business metrics and financial information about the company.

      About Us
      Help Scout is made by roughly 110 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 10,000 paying customers in 140+ countries.

      Why Help Scout?
      We're remote. It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are helping to write the playbook — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.

      We’re passionate about diversity and inclusion. The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here’s our 2019 report. 

      We're committed to SMBs for the long term. Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly value being customer-centric (like us) and want a product that shares their values.

      We're leaving the world better than we found it. Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through Help Scout for Good? Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.

      Our commitment to you
      We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
  • Software Development (13)

    • 1 week ago

      Security Architect Job Responsibilities and Duties


      Syncro is a small team crafting applications helping small business be more successful. Our software does job tracking, marketing, invoicing, integrates tons of online tools -- and is awesome.

      We're building a company that has fun inventing. We go fast, and our customers love us. Thousands of repair shops and IT Professionals all over the world rely on our platform for their entire business operations.

      We are different - we really do care, the founders are writing this ad and holding interviews.

      We are building a powerful Remote Machine Management (RMM) platform and this space demands the utmost in security. This is where you come in! As a lead in the security team you’d be relied upon to coordinate vulnerability assessments, field incoming reports from bug bounty programs, assist real-time in active attack scenarios, help marry business requirements with state of the art security systems, and more.

      WHAT YOU'LL BE DOING:

      • Perform penetration testing on new and existing application architecture

      • Gather requirements and current standards to overview technology and make recommendations

      • Plan architecture changes and help guide new innovative security programs

      • Keep up-to-date on the latest security standards

      • Document security procedures for hosted environments, remote workers, internal tools, and the production platform.

      • Estimate cost and budget for security updates

      • Oversee technical implementations during security or other IT updates

      • Mitigate damages during a cyber attack and respond to threats quickly

      • Coordinate outside security vendors for vulnerability assessments, audits etc

      HIGHLIGHTS:

      • A salaried position designed to grow with the company(seriously, try us).

      • We want this to be your dream job - but we need your help(tell us how).

      • We will advance your career like nobody else-- stay with us for the long haul and we'll keep you challenged, learning, passionate, and growing.

      • We are currently a dispersed team working from home.

      • We offer comprehensive health, vision, and dental coverage and a 401(k).

      WHAT WE'RE LOOKING FOR:

      • A few years of professional experience working on application security and network security.

      • Ruby on Rails or web development experience is a major plus.

      • No specific education necessary.(really.)

      • Excellent communication skills - verbal, written and electronic.

      • You care-- which means sometimes putting yourself out there for a customer experiencing pain.

      • Ability to multi-task in a fast paced environment.

      • You're kind and wily(in a good way).

      • Bonus: Experience with HIPAA compliance or other similar experience.

      HOW TO GET HIRED BY US:

      Just demonstrate that you are an individual, you have a personality, you enjoy life, and you enjoy good work. And please include a resume. If you have a cover letter that can highlight something you know about our product, the space, and security trends in this space, that would be fun to read!

      Syncro is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.

      Pay: DOE. Let's Talk.
    • Summary

      We're Happy Cog (formerly Vector Media Group), a full service interactive agency that works on a wide variety of projects. Lots of those projects are made with Craft CMS: we're an official Craft Service Partner and have built some of the largest and most complex Craft sites out there. We've also been the Craft conference (Dot All) platinum sponsors for 2 years in a row.

      While we already have a number of Craft developers on our team, we're looking for more. We’re a growing, distributed team of 65+ people headquartered in Manhattan's NoMad District with great clients (like Google, Airbnb, Twelve South, Etsy, The Associated Press, New York City, St. Regis, Columbia University, and WPP) and an incredible roadmap.

      Our projects vary in size and often include features and functionality that go beyond traditional brochure sites with a simple CMS. We integrate our client’s sites with a variety of systems, services, and APIs, such as e-commerce, search engines, CRMs and marketing automation tools, digital asset management systems, ERP systems, and more.  

      We're hiring versatile developers who can work in a variety of platforms and languages. We look for experienced and well-balanced developers who have broad skill sets. The focus of this role is on backend development, writing custom Craft (or other CMS and platform) plugins and other code that integrates external APIs and systems. You should be comfortable with frontend skills like HTML, JavaScript, and CSS as well. 

      You’ll be working on 3-4 projects at any time; typically one larger project and a few smaller projects to keep things fresh. We’re a fast-paced agency with a great team environment, so you’ll never get bored. We need someone who loves keeping up-to-date on the newest advancements in the field and can figure out when to start applying those advancements to client work. You'll work with other smart developers who can help you grow and challenge you, as well as help you along the way. You’ll also be communicating directly with clients and with our project managers to understand their requirements and present your work. Your job will be fun, challenging, and interesting. 

      Responsibilities Will Include
      • Building new applications, websites, and features with a variety of platforms including Craft CMS, Laravel, and more.
      • Contributing to high-level architecture planning, consulting with our internal team on approach and level of effort, directing more junior developers.
      • Flexing your muscles on aspects of application development outside of app code: database modeling, query optimization, setting up efficient logging and monitoring solutions, and other advanced requirements for highly functioning apps (you do not need to be a DBA/Systems Administrator/DevOps expert).
      • Working closely with our front-end and back-end development teams on website projects. We’ll want and expect your input on the best ways to structure the build — from start to finish.
      • Writing and maintaining clear documentation of your work, so that others on the team can pick up where you left off or learn from your experience on a project.
      • Staying up-to-date on the latest development technologies and methodologies.
      Requirements
      • Deep knowledge of PHP and web application architecture (experience with other languages, such as Python, Ruby, Node, etc. are a plus as well)
      • Previous Craft CMS (or Expressionengine, Drupal, WordPress, other PHP-based CMS) experience
      • Previous MVC framework experience, Laravel is strongly preferred.
      • Ability to understand user behavior and intent, and use this information to build intuitive apps and websites for our clients.
      • Knowledge of Git, we use it on all projects.
      • Experience with AWS services is a plus.
      • Ability to work and collaborate on a team with others.

       

      We offer
      • A creative environment to do the best work of your career.
      • An amazing team of developers, designers, marketers, project managers, and the occasional four-legged office pet.
      • Lunch paid for by the company, every day, via your own Seamless accounts (for on-site employees).
      • Flexible hours.
      • Flexible paid vacation policy.
      • Health, Dental, and Vision insurance.
      • Retirement plan with company matching.
      Join Us!

      If you’re interested please apply as soon as possible, attention Jeremy Gimbel. Examples of your real-world work are more important than a perfect resume. If you worked on a project with a team, please tell us which parts you were responsible for.

    • Syncro is a small team crafting applications helping small businesses be more successful. Our software does job tracking, marketing, invoicing, integrates tons of online tools — and is awesome. We are open to taking risks with technology, we use ember/react/kubernetes/elixr, and are generally open to exciting fun new stuff!

      We’re building a company that has fun inventing. We go fast, and our customers love us. Thousands of repair shops and IT Professionals all over the world rely on our platform for their entire business operations. We are different – we really do care, the founders are writing this ad and looking at the resumes – not a recruiter or HR department.

      We are using heroku with 50+ dynos, our platform consists of a number of rails apps and integrations to other platforms. We’re building a huge inventory system to rival any out there, we’ve built a “remote machine management” platform with an open API, we’re doing it all…

      If this sounds like the kind of team you want to be part of, we want to hear from you. Do you play around with new stuff for fun? Do you hear about a problem and just obsessed building a web app to solve it? If this sounds like your kind of play – we might be a great fit. 🙂

      Highlights:

      – Salaried position designed to grow with the company (seriously, try us).

      – We want this to be your dream job – but we need your help (tell us how).

      – We will advance your career like nobody else — stay with us for the long haul and we’ll keep you challenged, learning, passionate, and growing.

      – Results-oriented: Keep having fun and shipping code and you can design your day.

      – We are currently a dispersed team working from home.

      – We offer comprehensive health, vision, and dental coverage and 401(k).

      What You'll Be Doing:

      – Create and manage infrastructure in our multiple cloud providers systems like Heroku, Kubernetes on Google Cloud, AWS, Azure, etc. (we use all of them)

      – Building and maintaining tools, solutions and microservices.

      – Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.

      – Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed.

      – Update our processes and design new processes as needed.

      – Deploy product updates as required while implementing integrations when they arise.

      – Specifying, documenting and developing new product features, and writing automating scripts.

      – Work with CI tools, and source control such as GIT

      – If you also enjoy product development you can probably help out on the feature work too!

      What We're Looking For:

      -A few years of running operations for web applications

      -A few years of Ruby on Rails a major plus

      -No specific education necessary. (really)

      -Excellent communication skills – verbal, written and electronic.

      -You care — which means sometimes putting yourself out there for a customer experiencing pain.

      -Ability to multi-task in a fast paced environment.

      -You’re kind and wily (in a good way).

      How to Get Hired by Us:

      Write to us about a recent time or two that you caused a production outage, what the root cause was, and what you learned from it.

      For example; Troy our Founder shipped a typo in a class name in the early days and those are annoying because they might be easily missed in Development environment but then production blows up. This led to a more robust CI+Staging step than we had prior.

      Just demonstrate that you are an individual, you have a personality, you enjoy life, and you enjoy good work. And please include a resume. 🙂

      Syncro is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.

      Pay: DOE. Let’s Talk. 

    • 3 weeks ago
      If you want to have a greater impact in the open source ecosystem by enabling our Customers to use new
      technology to build better software faster - then you should keep reading.

      We are searching for another great Customer Support Engineer to support our APAC customers.   While this is a 100% remote role, we are looking for the Engineer to be based in Singapore.

      Our CSEs also identify common patterns and/or challenges customers are facing so as to influence the evolution of the product portfolio and best practices. Note - Although this is a 100 % remote role, we expect that travel to customer locations will initially be 35% - 45%.

      Why this role matters
      Our customers are enterprise architects, security officers, developers, DevOps managers. We offer them
      subscriptions to valuable software that works. As long as our customers value their investment, they
      continue to renew and expand their deployments. No value = no growth and no renewal. 

      Fortunately, our customers find us easy to work with (as reported via customer sat surveys). They trust
      Sonatype and value their investments, as demonstrated by our 90%+ renewal rate -- one of the highest
      renewal rates in the software subscription business.  But we choose not to rest on our laurels. 
      If our customers are not optimized, properly deployed, or have compromised rollouts due to their lack of
      time, technical know-how/resources, or understanding of best practices - it will inhibit our mutual ability to
      achieve success and expansion. That is why this role is so important.

      What our CSEs do
      • Coach and educate a set of customers on implementation and usage best practices for the Sonatype Nexus Platform to ensure smooth on boarding, faster adoption, increased footprint, etc.
      • Share field insights with your peers in Customer Success as well as our Sales, Product Marketing, and Engineering teams. Provide feedback on how to bring more valuable features to the product based on customer reactions and your hands-on experiences.
      • Discover and analyze gaps in the customer experience, identifying early warning signals and then working with cross-functional teams to address them
      • Act as the voice of the customer - use your insights to help us drive improvements, influence product roadmap, deploy customer advocacy programs, etc.
      • Ensure customers are SUCCESSFUL and DELIGHTED with Sonatype products and services, not merely satisfied

      What we are Looking For
      • Our CSEs have from many different types of backgrounds including DevOps Engineers, Software Engineers, Quality Engineers, and Solutions Architects. While they paths are different, they all share the following:
      • Broad knowledge of modern software development life cycles and the tooling that development organizations use to build applications is important
      • Ability to travel 35%
      • Strong communication and interpersonal skills
      • Excellent troubleshooting and analytical skills
      • Well-honed project management and organizational skills
      • The desire to build long-term relationships and help our customers be successful

      What We Offer
      • The opportunity to be part of an incredible, high-growth company, working on a team of experienced colleagues
      • Competitive salary package
      • Business casual dress
      • Flexible work schedules that ensure time for you to be you
      • 2019 Best Places to Work Washington Post and Washingtonian
      • 2019 Wealthfront Top Career Launch Company
      • EY Entrepreneur of the Year 2019
      • Fast Company Top 50 Companies for Innovators
      • Glassdoor ranking of 4.9
      • Come see why we've won all of these awards

      We are 300 employees from diverse backgrounds, that hail from 50 countries, and speak 15 languages. But, we all share one thing in common: we’re passionate about accelerating software innovation. Our vision is to put Nexus products at the center of every open source decision made by modern engineering organizations.  We’re one of the fastest growing tech companies in America and have been named both a Deloitte Fast 500 and Inc. 5000 company three years in a row. We’re backed by world class investors including TPG, Goldman Sachs, Accel Partners, and HWVP.  Learn more at www.sonatype.com.
       
      Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know
    • Helpscout (Remote)
      4 weeks ago
      As a member of our Ops team, you will be at the heart of nearly every application, tool, and service at Help Scout. The work you do everyday will reflect the team mission: Ensure uptime and security across all of our applications while developing and supporting tools to enable customer bliss.

      To help us with our mission, we are seeking an experienced Ops Engineer to join our team. You will have a direct impact on Help Scout’s success, while helping more than 10,000 businesses around the world. While customers love our product, it means nothing if they can't access our services with great performance.


      Technologies we work with
      • AWS, Linux (Ubuntu/CentOS), Chef, Git/Github, RabbitMQ, AWS Aurora MySQL & PostgreSQL, MongoDB, Redis, Jenkins, Docker/Compose, New Relic, Sensu, PagerDuty, Ruby, Go, Python, Java, and PHP.


      About the role
      • You’ll be working on a small team of six (that includes one of our co-founders) and in collaboration with our software developers to build, deploy, secure, manage, and optimize highly-available, fault-tolerant, and horizontally scalable systems in AWS.
      • Ideally, we are looking to add a team member in the North or South American timezones.
      • Our engineering teams communicate mostly via Slack and are committed to remote, agile development. When your code is ready, you’ll create and send a pull request with test cases and tag your team for review. 
      • We are investing heavily in continuous integration and delivery and strive to uphold immutable infrastructure standards. 
      • You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
      • In order to ensure excellent service to our customers, you will be part of our rotating on-call team.


      A note about on-call
      • The 6-week rotation follows this format: 1 week on backup on-call(which rarely sees much action), 1 week of being on-call, followed by a 4 week hiatus from on-call.
      • Our on-call shift is not particularly wearisome, but as a thank you for carrying the weight for the week, the day following your shift is a free day off if you want to take it. We want you happy, healthy and well-rested!


      About you
      • You have a growth mindset, a passion for learning, and are willing to lean into discomfort for the good of our customers and product. 
      • You became an engineer because you like building systems, tools or products that help people.
      • You write code and scripts that other engineers can easily read and understand and you welcome reviews and feedback from your peers. You are comfortable writing tests and you thoroughly verify your work before you deploy. 
      • You’re a great communicator and have an excellent command of written and spoken English.As a remote company, we rely on clear communication for collaboration and execution. 
      • You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work and time-management style to be remote-friendly.
      • You are helpful and empathetic and care about building on our company culture that embraces these qualities.
      • You have a deep understanding of what it takes to run SaaS at scale and have a solid understanding of Linux systems and networking; from kernel to shell, system libraries, file systems and client-server protocols.
      • You are proficient and comfortable in the AWS ecosystem.
      • You are adept at automating service and infrastructure configuration via industry standard tools (E.g. Chef, Terraform).
      • You have experience building continuous deployment and testing tools. (Docker, ECS, EKS, Kubernetes)
      • You design and build systems that work well and fail gracefully.
      • Security engineering is near and dear to your heart; you build with and advocate for a security mindset when implementing new features and infrastructure.
      • You have experience working with MTAs (e.g exim, postfix) and SPAM filtering (e.g. rspamd, SpamAssassin)
      Benefits
      Competitive salary - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.

      Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.

      Long-term/short-term disability insurance & life insurance - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).

      Flexible vacation - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.

      Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. Read about what our CEO did.

      Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.

      401k with 1% match- via Betterment for Business (currently US only)

      Personal Development stipend - Up to $1,800 per year to improve your craft

      Great tools - Each employee will be provided with a Mac laptop and display (or equivalent equipment of choice). We’ll also purchase any additional software or hardware you need.

      Home office stipend - Every new hire gets $1,500 USD to furnish their home office, and up to $350 USD per month if you'd like to rent a co-working desk somewhere.

      Complete transparency - Everyone has full access to business metrics and financial information about the company.

      About Us
      Help Scout is made by roughly 110 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 10,000 paying customers in 140+ countries.

      Why Help Scout?
      We're remote. It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are helping to write the playbook — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.

      We’re passionate about diversity and inclusion. The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here’s our 2019 report. 

      We're committed to SMBs for the long term. Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly value being customer-centric (like us) and want a product that shares their values.

      We're leaving the world better than we found it. Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through Help Scout for Good? Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.

      Our commitment to you
      We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
    • 4 weeks ago

      QA Engineer
      6 Month Contract
      100% Remote Work

      Here at iPresence, our growth is dependent on hiring amazing people! Wherever in the world they work, everyone is rewarded for their contribution. Are you ready to develop your career in an exciting hyper-growth company?

      iPresence was founded in Vancouver, BC to provide clients with a reliable partner to their online marketing and web development needs. We provide a wide variety of web services and predominantly specialise in high traffic websites. Just one of our websites receives 120 million views each month, making it one of Alexa’s Top 60 destinations in Canada.

      Our vast in-house experience and expertise enable us to provide our clients with access to valuable resources to tap into their target audiences. We oversee millions of impressions per month through our network of websites building on our customized long term approach to customer success.

      We also actively develop highly successful and profitable ventures of our own and work on a variety of tech-based products which have evolved with market trends.

      Requirements

      You will be a QA Engineer who has a CV which demonstrates that you have:

      • A minimum of 4 years experience in a similar role
      • A good understanding of popular web application's architecture
      • A very high level of interpersonal and communication skills
      • You should be a self-starter who is highly self-motivated
      • You should be accustomed to critical thinking
      • It is essential to be someone who always questions implicit assumptions

      It is also desirable for you to be able to demonstrate that you have the following:

      • At least a basic knowledge of at least one OO language (Java, Kotlin and PHP preferred)
      • Previous exposure to Javascript
      • Some experience with SQL databases
      • Experience with GitHub and Docker
      • A basic familiarity with *nix systems (being able to work with: nano/vi, grep, cat, tail, env variables)
      • A familiarity with mocking tools
      • An understanding of Postman or similar tool

      Benefits

      100% remote work.

      Competitive salary

    • About Us

      Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

      Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simon’s platform empowers businesses to use enterprise-scale big data and machine learning to power customer communications in any channel. Simon’s unique approach allows brands to develop incredible personalization capabilities without needing to build and maintain massive bespoke data infrastructure.

      Our culture is rooted in organizational transparency, empowering individuals, and an attitude of getting things done. If you want to be a valuable contributor on a team that champions these core values we would love to hear from you.

      The Role

      Do you get inspired by replacing today’s de facto process with a faster and safer automated solution tomorrow? Are your favorite customers your own coworkers? As a Tools & Productivity engineer at Simon you’ll build powerful features that are game-changers for both our own developers as well as our clients. The future of Customer Data Platforms and Marketing Cloud Platforms are moving toward self-service and visibility. Starting with features iterated on internally with our engineers and customer success team, you will have a direct impact on our ability to deliver this. From Day 1, you’ll be welcomed into a team that values transparency, education, and ownership.

      What You'll Do
      • Relentlessly improve efficiency and process by crafting easy-to-use tools
      • Cross-functionally collaborate and own the success and impact our of data pipes toolchain
      • Embed yourself in our client development group and support them as they deliver customer requests and tasks
      • Completely internalize our data ingestion process and visualize and implement the glue to evolve troubleshooting and process
      • Be an active member of our mentorship program
      • Build out tooling for a data development environment for our clients on our platform
      • Drive technical requirements from high-level marketing and business needs of our end users
      Qualifications
      • Minimum of 2 years of in-depth software development experience designing, deploying and owning several substantive projects with company-wide impact
      • Minimum of 1 year of experience working with various functional owners in your company (spanning product management, program management, and Customer success)
      • Comfortable writing and developing applications with Python and Django
      • Passion for efficiency
      • Strong affinity for collaboration
      Diversity

      We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

    • 1 month ago

      BEE (https://beefree.io) - MailUp Group’s Business Unit that develops and markets a popular drag-&-drop email builder - is looking for a Customer Support Engineer to join the team in North America.

      Your impact

      As a Customer Support Engineer, reporting directly to the Support & Community Manager of the business unit, your role will be to help in the adoption and use of BEE Plugin, the embeddable version of our email editor. Over 500 software companies around the world have already decided to license and embed BEE instead of developing their own drag-n-drop editor because by doing so they save time, money, and all the complexity of creating & managing a new product.

      Your core responsibilities will be:

      • Assist prospects in the discovery of BEE Plugin features, at a technical level.

      • Help new customers in the implementation of the editor within their SaaS application.

      • Support existing customers when their support requests are escalated to you.

      • Help the development team by performing technical troubleshooting on those escalated tickets.

      You will carry them out by:

      • Becoming an expert user of BEE Plugin, the embeddable version of the BEE editor.

      • Becoming very familiar with the sample code that prospects use to build Proof Of Concepts with BEE Plugin, and contribute to the code base, whenever able to do so.

      • Becoming intimately familiar with - and a contributor to - BEE Plugin technical documentation, which helps prospects understand the potential of the product & build prototypes with it, and helps customers implement the software in their SaaS applications.

      • Identifying and troubleshooting issues that prospects and new customers are reporting while integrating BEE Plugin, resolving as many as you can on your own, and escalating them when needed to the engineering team as bugs, or to the product team as product feedback.

      • Interact with prospects and customers remotely through a variety of channels used by the company, which include: phone calls, video calls, Slack chats, support tickets (Zendesk), threads in the Community portion of our Web site, questions posted to the technical documentation site, and more.

      • Collaborating with the Sales, Support, Development & Product teams to deliver a user experience to our prospects and customers that’s as seamless as possible.

      • Providing the product and engineering team with continuous feedback, which includes opening detailed bug reports in the bug tracking system (JIRA).

      What we offer

      BEE stands for "Best Email Editor" and that's the original, ambitious goal chosen for this project. Made with lots of passion between the United States and Italy, BEE is becoming a standard for digital content creation, starting with emails (“beautiful emails, fast”, is one of our tag lines). The editor is used by hundreds of thousands of people every month at beefree.io and embedded in over 600 SaaS applications.

      When you join our company, you can expect:

      • Full time work in a fast growing, exciting project with worldwide recognition as a market-leader in our industry.

      • A dynamic team, geographically dispersed (Italy, USA), working with a startup mindset.

      • Flexibility: trust is one of our values and we strongly believe in results and in the continuous feedback culture.

      • Yearly team retreat, often in Italy (in 2019 the BEE team retreat was here).

      • Many opportunities for professional development through your daily exposure to marketing-leading products, and also through access to online training resources (free, unlimited course subscription to Udemy) and offline events (attendance to conferences, etc.).

      • Competitive salary plus incentive-based compensation.

      • Health insurance benefits;

      • 401K plan with employer matching;

      • Commuter benefits, and many other benefits.

      The legal name of the BEE business unit is MailUp, Inc., a Delaware corporation that is a wholly-owned subsidiary of MailUp SPA (MailUp Group’s head legal entity). MailUp, Inc. is headquartered in Oakland, California.

      What we are looking for

      • Computer science degree or equivalent experience.

      • 3+ years of experience as a full-stack Web developer.

      • 2+ years of experience in a customer-facing technical role: technical support, product support, training, etc.

      • Technical skills:  strong front-end Web application development skills: JavaScript, SCSS, CSS, and HTML; deep understanding of how RESTful APIs work, including the JSON data format;  understanding of front-end security concerns: CORs, TLS, and XSS; Understanding of Docker, basic networking, and VMs (e.g. AWS EC2) to the extent you can study our documentation, install our Docker-based on-premises solution, and answer technical questions.

      • Outstanding communication skills: you love interacting with both customers & team members, in writing or in person/video call.

      • Outstanding writing skills: you enjoy explaining things to people in writing, providing examples, how-to’s, and ensuring that the message gets across.

      • Troubleshooting skills: you enjoy finding the cause behind a specific problem, explaining it to others, and working with others to help find a solution.

      • Organizational skills: you like working independently and are able to organize your activities without supervision.

      • Experience with customer support software like Zendesk is a plus.

      • Experience with B2B SaaS is a major plus.

      Location & Travel

      • North America (US or Canada). We have an office in Oakland, CA, but you can work remotely as well.

      • If you work remotely, we may ask you to join us in Oakland (or another location) for in-person sessions from time to time. 

      • Some travel may be required to help at our booth when we sponsor a conference.

      • Some travel will be required for our yearly team retreat. Between travel and meeting time, the retreat typically requires about a week of your time. We will provide ample notice so that you can plan for it.

    • 1 month ago

      Effin Amazing, a kick-ass Marketing Technology, and Marketing Analytics consultancy, is in search of a Senior UX Designer, Front End Developer with a passion for design, marketing, Wordpress & front end development. 

      We support businesses with analytics, marketing automation, customer data platforms, data piping, websites, AB testing and all sorts of marketing operations. As we derive insights from these technical efforts, we also inform growth strategies that routinely move the needle for our clients. 

      Our track record is impeccable, and our leadership has supported some of the fastest-growing companies in the world. Effin Amazing’s core client base sells online and has complex data and marketing practices that drive our team to dig deeper every day.

      This is a high-impact role that works closely with Effin Amazing’s clients. You will be working in an entrepreneurial, start-up environment where deadlines and time management are a must. This is a senior-level role, and we are looking for a curious, highly communicative, hard working peer to join us in our dedicated effort to be the best marketing technology consultancy there is. 

      The Designer/Developer we hire will have strong experience in Wordpress theme building and plugin development. You will develop, launch, and maintain websites and systems for our growing client base. They will also be a great designer who will apply their passion for brand, craft and design fideltiy to guide the design process to create delightful high converting digital experiences.

      The successful candidate will demonstrate proficiency in design, development and programming. They will be able to make a meaningful contribution from day one and will be comfortable working with team members of all levels and departments within the organization. You will be willing to share your questions, opinions and insights with clients and teams in order to affect decision making and solutions. You will be challenged on a daily basis to solve problems in a new and creative way as we continually add new products and services to the company.

      The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.

      Desired Experience:

      • At least 1 years of experience working from home/Remote

      • At least 6 years of experience with UX/UI Design (Photoshop, Skitch, Illustrator)

      • At least 6 years of experience with building WordPress themes and WordPress plugin development. Experience with WordPress Network Sites is a plus.

      • At least 6 years of experience with development using PHP, Jquery, MySQL, JavaScript, HTML and CSS.

      • Ability to write clean code and follow coding standards

      • Ability to work in a team setting and able to adapt at a moment's notice.

      • Develop and maintain complex WordPress-based applications

      • Implement complex features using modern PHP code and patterns while following standards

      • Develop in WordPress widgets, plugins, custom post types, and page templates.

      • Comprehensive understanding of what it takes to write secure and performant code

      • Proven expertise of Object Oriented Principles, software development life cycle, and best practices.

      • Experience with continuous integration and automated deployment pipelines

      • Experience using Git

      • Google Analytics

      • Mixpanel, Amplitude, and Segment

      • Google Tag Manager

      • Optimizely, VWO or Google Optimize

      • Experience building marketing landing pages

      Desired Skills:

      • Team player

      • Highly coachable

      • Quick learner that can adapt to an ever-changing startup environment

      • Ability to work in a fast-paced environment

      • Excellent communication skills (speaking, listening, and writing)

      • Positive and energetic personality

      • Fearless with a willingness to try new ideas and concepts

      • Organized, efficient, and ready to get stuff done

      • Autonomous and driven

      • Scrappy and resourceful

      • Project management

      Benefits of Working for Effin Amazing

      • Flexible hours

      • Work remotely

      • Radically Transparent workplace

      • Continuing education

      • Training from some of the best in the business

      • Ample opportunity to implement your ideas and suggestions

      • Become a thought leader in the marketing technology community

      • Build products with us

      • Work from Home

    • Who We Are

      Process Street is a SaaS platform that helps companies manage their processes and workflows to make recurring work fun, fast and faultless. We are a lean, flexible, 100% distributed team that relies on systems to improve output 10X. Process Street is a venture-backed startup and an AngelPad alum (the #1 Accelerator in the US).

      A distributed team means freedom and flexibility: All 30-plus of us work wherever we’d like—reliable internet access is our only requirement. Spread across 9 time zones in 10 countries, we sign into Slack and open up our work tools on the schedule that fits our lives best. We communicate asynchronously, work autonomously, and take ownership of our work. Distributed work isn’t for everyone, but if it fits your management style, it’s a life-changing benefit.

      Camaraderie from afar: Being 100% distributed doesn’t stop us from getting to know each other— we have daily conversations in chat, weekly “coffee” pairings with coworkers, and once a year we all come together for an all-team retreat.

      Our values: As a small, nimble company, we want our employees to feel empowered to make decisions and define the future of our company, so our values include:

      • Act like an owner (Agency!)
      • Default to action (Processes are great; bureaucracy isn't!)
      • Focus on the process (See? Great.)
      • Practice prioritization (There are an infinite number of useful things to do. We trust you to pick the best ones.)
      • Pay attention to details (Our customers count on us!)
      • Over-communicate everything. Twice (See what we did there?)

      The Opportunity

      We are looking for a Director of Engineering with experience building SaaS products to expand and lead our team of software engineers. Process Street is a small, fast-growing, and remote-first company, so you'll likely get to contribute to many different projects across the organization. Here are some of the things you'll do:

      • Develop effective ways to communicate, monitor, and lead your team through one-on-ones and team meetings.
      • Keep the executive leadership team informed on your team’s progress through one-on-ones, written updates, and regular team hangouts.
      • Build rapport with each member of the engineering team and support them through coaching and mentorship to help level up their skills.
      • Participate in code reviews, learning, and spreading technical knowledge throughout Process Street -- moving knowledge to documentation where appropriate.
      • Occasionally dive into the code - fixing bugs, improving the developer experience, smoothing edges -- sometimes even spiking out small proofs of concept.
      • Collaborate across various disciplines (Product Managers, Designers, Researchers) to help set technical roadmaps that will achieve business goals.
      • Actively recruit, onboard, and train new engineers at Process Street. This might involve tweaking the skills portions of interviews or writing better documentation.
      • Ensure customers have an amazing experience using Process Street.

      About You

      You are an experienced engineer with a strong background working in our stack: React, ES6/TypeScript, Scala, Play 2 and PostgreSQL. Even if you aren't a daily coder, you regularly exercise your coding muscles to provide any technical context the team may need.

      This isn't your first rodeo. You have hired, trained, and managed at least a few engineers before.

      We value collaboration and investing in our people, so you are an effective team builder. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team. You're adaptable and you know how to build, change, and adjust to the needs of a company as it grows.

      You have strong communication skills and can partner with stakeholders across departments to balance engineering, product, and marketing/sales concerns. When possible, you find solutions that address both team and user needs, and when it’s not possible, you help build understanding and buy-in for difficult decisions.

      You can keep track of, prioritize, and lead multiple projects at once. We're a small team, and there's no shortage of things you could be doing in a day. You'll carve out time for functional projects and make sure they solve real problems the team faces - ideally making future development even easier.

      What You'll Bring

      • 5+ years of software development experience
      • 2+ years people management experience related to engineering teams

      Diverse Teams Build Better Products

      Legally, we need you to know this: 

      Process Street does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

      But we want to add this:

      We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

    • MailerLite is one of the fastest-growing email marketing services. We help more than 700,000 businesses around the world to keep in touch with their customers.

      In order to do even bigger things, we need people in our team that are passionate and great at what they’re doing. We’re looking for you!

      Why MailerLite?

      Wondering why we think you’ll love working for MailerLite? Here are 6 reasons!

      You won’t be bored

      Our customers are sending more than 20 million emails per day. Scaling the platform while building new amazing features is a challenge that definitely won't keep you bored.

      You’ll work with a clean codebase

      Due to the fact that we use the latest best practices of development and continuous integration (drone.io), you can rely on a clean codebase to work with. The technology stack includes Laravel, Vue.js, Angular, MySQL, Redis, Elasticsearch and Docker. We work in sprints and manage projects in Github making use of issues, projects, pull requests and reviews.

      Take ownership

      We don’t micromanage at MailerLite and try not to interrupt your work with random tasks. We do expect you to take full responsibility and ownership for the stuff you build.

      You’ll have experts at hand

      Our developer team has lots of experience in web development and email. Whenever you’re stuck, your teammates are eager to help you grow. And they’d love for you to share your knowledge too!

      You can pick where you want to work, every day

      At MailerLite, we embrace the remote culture. Half of the team works from the office in Vilnius, the others are spread around the world. Every day you get to choose what environment makes you most productive.

      You can count on stability

      We're not a startup that's burning investor money. MailerLite has been around for more than 10 years and is a profitable company that continues to grow. You can count on us to offer you a stable workplace!

      Requirements

      • You've worked as a full-time developer for at least 2 years.

      • You've built web apps using Laravel and Vue.js.

      • Familiarity with HTTP-based APIs.

      • QA knowledge in writing unit and acceptance tests.

      • Problem-solving mindset.

      • Outstanding attention to detail, (if you apply, include the word “lite” somewhere in your newsletter).

      • Good verbal and written communication skills in English.

      • Ability to work with teams across multiple time zones, and countries.

      What we offer

      • Competitive salary – we pay at or above market salary.

      • Remote-first culture with half of the team in Vilnius, Lithuania and the other half working remotely from all over the world.

      • Office or Remote – you can choose every day.

      • Free healthy lunches, snacks and coffee in the Vilnius office.

      • Company-paid retreats that we call Workations. The entire team gathers twice a year for a week in an exotic location to work, learn and have fun together.

      • Generous vacation policy. Take time off when you need it. We trust you.

      • Company paid creative days. Go out explore and share with the team.

      • MacBook Pro and other tools that you will need.

      Interested?

      Don't send us a CV. We like to do things differently.

      Instead, here is how we would like you to apply:

      • Sign up for a free MailerLite account.

      • Go to "Campaigns", create a newsletter and send us the URL to [email protected] Each newsletter has a public URL that can be shared with others.

      • Before you send the email, you will need your new account to be approved. In the approval form, you will be asked how you collect subscribers and what type of content you plan to send. Just write "Job application."

      Things we want to see in the newsletter:

      • The title of this role in your email subject line.

      • How you heard about this job.

      • Links to your LinkedIn, Twitter, Facebook and/or personal homepage.

      • Links to your source code on GitHub.

      • Previous companies where you worked, your role, projects you worked on and the technology stack you used.

      • Why you want to join MailerLite.

      • Your remote work experience.

      • Your description of a project or product that you loved working on and why.

      • Expected salary.

      We wish you all the best of luck!

    • 2 months ago

      Job description


      We don’t just collect data, we connect data.

       We have the best data and the best tools. We continuously challenge conventional approaches to market research, and we disrupt our industry to ensure that our clients always get the best solutions.

      YouGov is an international data and analytics group. Our core offering of opinion data is derived from our highly participative panel of 8 million people worldwide, with 33 million interactions and billions of data points. We combine this continuous stream of data with our deep research expertise and broad industry experience into a systematic research and marketing platform. We have 36 offices in 22 countries and panel members in 44 countries.

      Our values are to be fast, fearless, get it right and trust each other.

      Yougov is searching for a Remote Python Developer to collaborate building a modern and large-scale cloud-based analytics platform built for the web, entirely in Python.

      What will I be doing?

      • Working on the data transformation and transmitting the data, making assurances about the integrity of it
      • Our data flows handle more than 30 million data points every week, you will be central on the delivery of that data to our analytics team
      • Work primarily on backend, middleware and databases but everyone in the team regularly works on the full stack.
      • Optimization on memory management and speed is crucial given the scale and speed we want to bring to our platforms and clients.

      What do I need to bring with me?

      • 4+ years’ experience of Python web-based development
      • Experience using CherryPy, Flask or similar framework
      • Basic understanding of MongoDB, Django & PostgreSQL
      • Understanding of TDD methodology
      • An interest in ETL

       Additional Info…

      This is a full time, permanent remote role, which can be based in any worldwide YouGov Office or any remote location throughout the US or Europe. We are a global team with developers on US central and east coast, and European hours too. Our only requirement time-wise is to attend an online daily meeting to report on your assignments.

    • We’re building the first mobile platform for early education – a $60B market in the US alone – with the largest network of schools and providers across the globe. Based in San Francisco, Denver, & Austin, our team is passionate, talented, and customer-focused. We feel fortunate to be able to build a platform that has a measurable impact on the daily lives of teachers, parents, and kids. The team includes former Amazon, eBay, LinkedIn, Square, and Zynga staffers, and investors include GGV Capital, Chan Zuckerberg Initiative, Eniac, ICONIQ, Bessemer Ventures, and Mark Cuban.

      Brightwheel's mobile team develops efficient and innovative tools for teachers to manage their schools and classrooms, and gives parents a direct window into their child's day.

      Each mobile engineer has a high degree of ownership and autonomy. We’re a lean, fast-moving team that prefers to avoid meetings and focus 100% on driving impact. We’re looking for a talented individual to help build a reliable, performant, and intuitive mobile platform. If you’re proficient in Android development and have a strong understanding of good UX, brightwheel's mobile team may be for you.


      You Will:
      • Be responsible for building the brightwheel Android app that thousands of parents and teachers see every day
      • Participate in defining the long-term architecture of the Android app
      • Hold yourself accountable to metrics that validate the impact of the work you do
      • Partner with product, marketing, and customer success to foster innovation in classrooms

      Ideal Candidates Will Have:
      • 3+ years of professional software development experience
      • Proficiency in Java and Kotlin
      • Deep technical knowledge of the Android SDK
      • Comfortable building and/or consuming REST APIs- Experience with ReactiveX
      • Strong team player with excellent communication skills and a sense of ownership and drive
      • A passion for improving the world through education

      Brightwheel is proud to celebrate diversity and is committed to building an inclusive workplace regardless of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
  • Customer Support / Customer Success (13)

    • The Customer Engagement Manager role is the first of its kind at Later. You will be joining an experienced team that to date has been serving all customer types, but you bring strong leadership skills and expert knowledge in serving high value customers that require more hands-on guidance. Your goal is to proactively engage with our high value customers to understand their goals with using Later, onboard them with a strategic hands-on approach, ensure they are getting continued value from the product to optimize expansion and upselling opportunities.

      Later’s customer base has been growing rapidly, and to optimize customer retention we need someone who can ensure this segment of our customers reach their long term goals. You will work within the Customer Success team, alongside our Education and Onboarding teams to develop high touch strategies across the entire customer journey.

      Responsibilities

      • Onboard Later’s high value customers with a combination of 1-to-1 and 1-to-many touchpoints

      • Identify opportunities and implement strategies for retention, renewals, and expansion

      • Provide proactive touchpoints with Later’s VIP companies such as Nike, NBC, Spotify, Patagonia, and more

      • Be the first point of contact for inbound inquiries and responses to 1-many onboarding campaigns

      • Conduct webinars and run product demos guiding customers on how to use Later to accomplish their goals and desired outcomes, as well as drive usage of key features that contribute to activation and retention

      • Develop training materials such as slides, scripts, and recorded demos to help customers achieve their outcomes at different stages of their journey

      • Proactive outreach to customers that may need help

      • Collect product and cancellation feedback

      • Work cross functionally with Product and Marketing teams to represent the voice of Later’s high value customers

      • Collaborate with Customer Education and Customer Onboarding within the Success team to ensure strategic alignment

      • Approach all strategy and tactics with a data driven approach - creating hypotheses and assumptions, validated with data insights

      Skills and Qualifications

      • 3+ years in a Customer Success/Account Management role preferably in a B2B SaaS environment

      • Experience planning low touch and high touch customer onboarding strategies

      • Strong sense of analytics and how to measure results, obsessed with making optimizations to take your work to the next level

      • Ability to quickly uncover root causes and desired outcomes, and translate insights into actionable steps

      • Strong command of the English language, both written and verbal

      • You are a creative thinker who is comfortable working both independently and in a team environment. You embrace feedback, and have a constant desire to learn and improve.

      • Knowledge of the Social Media Market (bonus for experience working with/in Social Media Agencies)

      • Bonus: you’ve used Marketing Automation and Customer Success tools such as Intercom, Zendesk, Amplitude, Asana, etc.

    • Bevy is an early stage Startup with a mission to help brands build strong global communities. Founded in April 2017 by the core team behind Startup Grind, Bevy is an Enterprise-grade SaaS platform used by companies that include Adobe, Amazon, Asana, Atlassian, Duolingo, Ebay, Epic Games, IDEO, Intuit, MongoDB, Red Bull, Roblox, Salesforce, SAP, Slack and many more. In April 2019, Bevy acquired CMX which is the world’s largest network of community professionals. CMX offers world-class training, events and research.

      This role is for you if you enjoy building new and nurturing existing relationships. You will own a set of current customer accounts where you will troubleshoot, strategize, and align with their community goals and success metrics. You will position yourself as a partner, strategic advisor, and customer advocate. You don’t mind dealing with ambiguity, challenging customer assumptions, or supporting small, everyday technical issues that arise.

      Responsibilities

      • Develop a trusted advisor relationship with customer stakeholders & executive sponsors to help drive the value of Bevy

      • Building deliberate expansion plans into current and net new customer accounts in close collaboration with our Sales team.

      • Work with customers to understand their unique goals & challenges and partner with them to achieve those goals

      • Work collaboratively with the Sales team to execute quarterly business reviews and expansion plans in key accounts

      • Act as the internal liaison for the customer accounts you manage. You communicate with customers on a daily basis to ensure their needs, issues, and goals are addressed. This includes troubleshooting minor technical issues and being the frontline for support queries. You feel comfortable communicating back and forth between the user and our customer support engineers.

      • Work collaboratively with our Marketing team to build customer references and co-develop resources to better support our customers

      What we’re looking for:

      • Must be a multi-tasker, comfortable with context switching, and have 1-2 years minimum of experience in a customer facing or account management position, ideally in enterprise SaaS.

      • This can be a remote position.

      We welcome candidates from traditionally underrepresented groups to apply. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and the communities we serve.

      We are a small but powerful team, dedicated to achieving our mission to bring more community to the world. Many of us have worked in community positions before and understand the struggles and peaks that come with the role. Our team communicates candidly, giving feedback early and often. We set ambitious goals, and do what it takes to achieve them, while making sure that we take care of our own personal health and mental wellbeing. We’ll want you to be ready to take on a lot of responsibility with guidance and mentorship along the way. 

      Read more about Bevy’s values here.

      Principals only please.

    • 2 days ago

      Responsibilities

      • Respond to customer support inquiries utilizing deep knowledge of the EventGeek platform, user empathy and positive communication

      • Assist the Customer Success Manager in the development and maintenance of product training articles, videos and resources

      • Assist the Marketing Director in content development and moderation on a hosted community, social media and content resources

      • Organize, analyze and help prioritize user feedback for the Product Manager

      • Acquire and maintain a strong working knowledge of the event technology industry

      • Requirements

      • 3+ years experience in a customer-facing success or support role at a b2b technology company

      • Exceptional written and verbal communication skills

      • High levels of user empathy and drive for self-improvement

      • Experience in community moderation, social media and content marketing is desirable

      • Experience in video editing is a bonus

      Salary & Benefits

      • Competitive Salary

      • Equity

      • Paid time off

      • Remote ok

      • Apple equipment

      • International team retreats

    • PieSync is a growing startup with the sole purpose of increasing productivity of companies worldwide by connecting all major Saas applications.

      We built a platform that connects 180+ different Saas applications (Google Contacts, MailChimp, Salesforce,…) through an intelligent, 2-way synchronization engine. We help small businesses worldwide to implement smart workflows and keep their contact database up-to-date.

      We are hiring a Customer Support Specialist to join our team. As part of the Customer Success team, you will be the first point of contact for PieSync users enquiring about services, accounts and you will provide excellent customer service using the PieSync brand voice.

      What you’ll be doing:

      • Customer Support - responsible for answering any questions that the PieSync community may have via social media, email or phone

      • Engage in consultative selling by being a trusted advisor for PieSync customers

      • Respond quickly and accurately to customers' incoming inquiries related to price, configuration, product specification, etc

      • Promote new products, marketing activities, events etc. to the PieSync customer base

      • Ensure effective internal communication across the company

      • Manage our online help platform by creating new content and optimize existing information

      •  Facilitate company growth by achieving the support team target together with your colleagues

      What you’ll bring to the table:

      • Bachelor’s degree

      • Highly independent attitude combined with strong organisational skills

      • Due to having colleagues working in different timezones, we expect solid communication skills

      • Customer first-attitude with support experience in a related or similar field. Additional sales experience is considered a plus

      • Proactive mindset with the ability to bring solutions and new ideas to the table

      • Self-starter who possesses the ability to prioritise tasks and multitask

      • Proficient with computer and software applications

      • Ability to build strong business relationships with both customers and colleagues

      • Ability to work in a fast-paced, international environment

      • Team player, enthusiastic, positive personality, results driven

      What we offer:

      • Working on an exciting product with a top team

      • Fast-moving, fun and challenging startup environment with flat hierarchies

      • Flexible office hours

      • Competitive salary

       Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

      About HubSpot

      HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business  builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

      You can find out more about our company culture in the HubSpot Culture Code, which has more than 4M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

      HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts, and we have offices in Dublin (Ireland), Sydney (Australia), New Hampshire, Singapore, Tokyo (Japan), Berlin (Germany), and Bogotá (Colombia).

      By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes.  HubSpot's Recruiting Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

    • You will troubleshoot for YouTube creators and brands with the most popular YouTube Chrome Extension. We handle everything from billing issues and password resets, to QA testing and bug reports. Our multilingual CS department also helps to translate a good portion of not just our help documents and marketing materials, but the app itself!

      vidIQ is searching for an experienced candidate who wants to join our remote Customer Support team. This employee can be located anywhere in the world where you get great internet access, but will need to be able to work a set schedule of Monday through Friday from 3pm to 11pm Pacific and we are specifically looking for a representative who can help our users who speak French.


      Job Requirements

      The minimum requirements to be considered for a Customer Experience role at vidIQ:

      1. Native English fluency, written, spoken and listening skills
      2. Available up to 8 hours a day, 5 days a week
      3. Required to have access to broadband internet with reliable connection
      4. Required to have a Windows, Mac or Linux computer and be comfortable troubleshooting your own system
      5. Required to have an iPhone or Android mobile phone for troubleshooting our soon-to-be-released mobile app
      6. Previous Customer Service experience with a remote tech/SaaS company
      7. Demonstrative experience being self-directed and autonomous
      8. Is naturally empathetic and gets a kick out of solving others’ issues

      These additional skills are the ones that will catch our eye!

      1. You have the ability to write with native fluency in French.

      2. You are a YouTube creator- What’s your channel?

      3. You know your way around the Intercom customer messaging platform

      Other things to know about vidIQ

      • We are a small, remote team in different time zones and communicate with a variety of tools through the day. You should feel comfortable in this situation.
      • We want to be the best platform for video creators. Everything we do is to build trust with our users and help them improve at their craft.
      • We expect team members to be very independent and capable of handling their responsibilities professionally and timely.
      • This is a full-time role and we are not open to short-term contracts.

      If you think that you might be interested but maybe don't match 100% of the requirements, we would still love to hear from you! We at vidIQ pride ourself on providing equal employment opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, or sexual orientation.


    • Support Engineer – Terraform Enterprise

      HashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. This is a phenomenal opportunity to join a small team and have a direct impact on HashiCorp’s fast growing business. This highly visible position will be an integral part of both the Support Engineering and Terraform teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, and results. You are a self-motivated, detail-oriented individual with an eye for automation, process improvement, and problem solving. 

      Collaborating with the Support Engineering Manager, you will be a key member of the Customer Success organization and will directly impact customer satisfaction and success. The Support engineer will triage incoming issues related to Terraform Enterprise and independently work to find viable solutions. You will contribute to product growth and development via weekly product and marketing meetings. You will attend customer and prospect meetings as needed to help debug or install the product and is expected to be a liaison between the customer and HashiCorp engineering. When possible, the Support Engineer will update and improve product documentation, guide feature development, and implement bug fixes based on customer feedback. 

      RESPONSIBILITIES

      • Triage and solve incoming support requests via Zendesk within SLA
      • Document and record all activity and communication with customers in accordance to both internal and external security standards
      • Reproduce and debug customer issues by using or building existing tooling or configuration
      • Attend weekly product engineering meetings to discuss issues pertinent to support
      • Collaborate with engineers, sales engineers, sales representatives, and technical account managers to schedule, coordinate, and lead customer installs or debugging calls
      • Contribute to product documentation, customer knowledge base, and best practices guides
      • Continuously improve process and tools for normal, repetitive support tasks
      • Periodic 24/7 on-call rotation

      Goals:

      30 days: you should be able to -

      • Holistic understanding of (P)TFE and the interaction with the TF ecosystem
      • Successfully perform all common work flows within Terraform Enterprise
      • One contribution to extend or improve product documentation or install guides
      • Ability to answer Level 1 support inquiries with minimal assistance

      60 days: you should be able to -

      • Effectively triage and respond to Level 1 & 2 inquiries independently
      • Provision and bootstrap (P)TFE instance with low-touch from engineering
      • Ride along on 1-2 live customer install calls
      • Locate and unpack the customer log files. Familiarity with its contents
      • Effectively search for prior similar issues within ticketing system and the knowledge base
      • Author one customer knowledge base article from area of subject matter expertise

      90 days: you should be able to -

      • Effectively triage and respond to a production down issue with minimal assistance
      • Run point on a live customer install without assistance
      • Independently find points of error and identify root cause in the customer log files and report relevant details to engineering
      • Implement small bug fixes or feature improvements
      • Read all incoming RFCs and PRDs from Engineering
      • Collaborate or comment on Engineering RFCs and PRDs

      REQUIREMENTS

      • 3+ years Support Engineering, Software Engineering, or System Administration experience
      • At least 2 years in a customer facing role
      • Expertise in Open Source and SaaS is a major advantage
      • Excellent presence; strong written and verbal communication skills
      • Upbeat, passionate, and unparalleled customer focus
      • Well-organized, has excellent work ethic, pays attention to detail, and self-starting
      • Experience managing and influencing change in organizations
      • Strong project management skills
      • Familiarity with Ruby on Rails, Ember.js, Bash, or Go
      • Interest in cloud adoption and technology at scale 

      EDUCATION

      • Bachelor’s degree in Computer Science, IT, Technical Writing, or equivalent professional experience 

      About HashiCorp and this opportunity

      This is a full-time position with a highly competitive compensation and benefits package. You will have the opportunity to work with a dynamic and ambitious team. HashiCorp is a series C start-up in San Francisco that is best known for creating a suite of software tools that help enterprise companies automate their infrastructure and helps them migrate to the cloud. HashiCorp’s software suite allows users to provision, secure and run any infrastructure for any application. 

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

      LI-RS1



    • 1 week ago

      Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization. 

      We are looking for our second Customer Experience Advocate to assist our prospects and customers when using the Postscript platform. This hire will be the first line of customer communication in chat to troubleshoot, recommend solutions, and guide users through features and functionalities. You will be primarily inside of chat but occasionally will talk to customers via video conference. This person will contribute to our knowledge base of content. 

      To be successful in this role, we are looking for an excellent communicator and a person with the ability to earn trust and build relationships. Experience with helpdesk software is valued, but not required. Postscript uses Intercom. 

      This role is full remote, so comfort with being a self-starter and ambiguity is a must. Job title and role specifics will be based on experience. This role is going to follow a PST workday of 10:00-7:00 PST with some flexibility on the exact timing.

      Responsibilities

      • Respond to prospect and customer needs quickly via chat, email, or video call
      • Maintain help articles and knowledge base content for self-serve customers
      • Organize product feature requests with the rest of the Postscript team
      • Update our CRM with information about useful discussions with customers
      • Inform customers about new features and functionalities
      • Embody the Postscript brand to be solutions-oriented 
      • Follow up with customers to ensure their technical issues are resolved
      • Gather customer feedback and share with our Product, Sales, and Marketing teams
      • Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge

      What We'll Love About You

      • 2-5 years of experience as a Support Specialist or similar customer success role
      • Several years of experience in a remote-first role
      • Experience using helpdesk software and remote support tools (Intercom is a plus)
      • Experience with e-commerce and digital marketing is a plus
      • Understanding of how CRM systems work
      • Excellent communication and problem-solving skills
      • Experience interacting directly with customers
      • E-commerce experience/knowledge
      • Strong comfort multitasking and excellent grammar 
      • (Extra) Experience working in support of a SaaS tool 

      What You'll Love About Us

      • Happy customers who want your product
      • Opportunity to join a rocket ship in its early stages
      • Lots of room for growth – we empower our people then get out of their way
      • Fun – we're passionate and enjoy working together
      • Transparency - we’re open about the state of the business and take mentorship seriously
      • Empathy - we care about our employees and our customers - no room for jerks
      • Fast-paced, growth-focused environment
      • Travel - we get the whole team together in fun locations 3 times/year
      • Remote culture - work from home (or wherever)
      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
      • Pick your own equipment/work set up
    See 6 more Customer Support / Customer Success jobs
  • Design (19)

    • About Us

      At GovPredict, we build products that make government more transparent and politics more efficient. We help organizations navigate and guide public policy with a comprehensive platform that unifies advocacy, government relations, and fundraising teams.

      We are a 100% non-partisan company -- and we really mean it! Our clients fall on all sides of every issue, and we provide the same powerful technology to them all. Our team members are also all along the political spectrum, and we want everyone to feel welcome. The only rule is that our personal political views never affect our work. We believe that every organization has the right and the duty to analyze government policy, come to their own conclusions, and promote their points of view to the public (and public officials). 

      Good companies can be built quickly. Greatness takes hard work over time. We want people who are dedicated and want to invest themselves in GovPredict just as much as we are dedicated to our people and invest in them. We are a team of relentless problem-solvers and we believe in professional development and promotion from within.

      GovPredict is headquartered in Washington, DC, the heart of American politics. Our engineering offices are located in Chișinău, Moldova and in Belo Horizonte, Brazil. We have a friendly, collaborative, hard-working team that is dedicated to building the best public affairs software in the world. 

      The industry has gotten stale, and we're working to build something better. Organizations deserve the most modern, comprehensive tools available to monitor the political and policy landscape and protect their missions. If you want to help drive that forward, come work with us!

      About the Role

      Would you like to be the start of something big? Do you love taking a brief and turning into stunning reality? Have you developed materials that influence specific market segments? The marketing team at GovPredict is hiring its first full-time designer. 

      You will own the visual execution of GovPredict’s brand, playing a major role in shaping the way our state-of-the-art products are perceived in the Government Relations segment. Working closely with the VP of Marketing and other colleagues, you will be building something new.

      This is a big opportunity, and we want someone who can take the lead in ensuring every interaction with GovPredict is exciting, engaging, and modern. You need to be adept at taking descriptions of niche market segments and designing materials that will spark specific emotional reactions in those segments. 

      The Senior Marketing Design Manager will create every visual item that we use, from case studies to pull-up banners and from digital ads to the entire marketing site.

      Responsibilities 

      • Design all marketing materials, including, but not limited to:
        • Flyers, brochures, folders
        • Corporate items such as folders, notebooks, swag, etc
        • Conference display materials
        • Online ads
        • Web pages
      • Develop and manage all visual aspects of the company brand
      • Manage entire design process from receipt of brief to delivery of materials

      Required Qualifications

      • A bachelor's degree
      • At least 5 years experience with print and digital design (B2B strongly preferred) 
      • Demonstrated ability to take the emotional motivators and general preferences listed in a brief for different target segments and translate this understanding into a design language that elicits specific responses.
      • Willingness to iterate and optimize web designs based on data around conversion rates and site user behavior.
      • Collaborative approach, receiving and responding to feedback
      • Attention to detail

      Qualifications that would be a Major Plus

      • Ability to code web pages and modules (strong preference given to candidates with experience developing in HubSpot)
      • Experience in HubSpot
      • Working knowledge of the government relations/public affairs segment
    • ABOUT US

      Vivante Health is a disruptive, innovative and life-changing startup, focused on improving health and quality of life for those with invisible, stigmatizing and isolating chronic conditions. We are starting with a focus on digestive disorders (GIThrive®), using real human interaction and scalable technologies (along with patented devices) to provide an invaluable careteam (pharmacist, advocate "Sherpa", psychosocial expert, and clinical dietician) 24/7/365, to a population that badly needs resources and help. Over 70 Million people in the US have digestive disorders, which is double the number of people living with diabetes. We are the first and only company providing coordinated care for digestive health. We are not only improving the health of millions of Americans, but we are also GREATLY reducing the cost of care for those with gut issues.

      SUMMARY OF POSITION

      The Acquisition team at Vivante Health is seeking a junior graphic/digital designer to produce collateral geared toward lead generation and lead nurturing, as well as supporting needs for the sales team. The ideal candidate will be someone with strong graphic and web design skills, an understanding of brand consistency and the ability to work within brand guidelines, and experience designing a variety of content types including marketing emails, landing pages, white papers, brochures/one-sheets, web graphics & illustrations, presentations, and display ads. An ability to handle multiple projects at once, as well as quickly iterate designs based on feedback is a must.

      PRIMARY RESPONSIBILITIES

      - Design sales enablement tools, marketing collateral, materials & signage for events, proposal templates, powerpoint templates and presentations, marketing html emails, display ads, and other marketing & communications materials as needed, adhering to brand guidelines and based on project specifications/requirements

      - Act as the first and last line of defense against brand creep; own the style guide and ensure that all materials are on-brand

      - Meet with internal clients to understand design needs; review creative briefs and determine requirements

      - Work with copywriter and content manager to produce layouts and final designs

      - Schedule projects and define timelines

      - Produce drafts for review by internal clients and management; make revisions based on feedback received

      - Propose graphics for testing digitally and revise based on performance

      - Review final productions for errors and ensure a high standard of quality

      REQUIREMENTS

      - Degree in Design, Fine Arts, or related field

      - 2-3 years experience in graphic or web design

      - A strong portfolio of design work, including a variety of print and digital assets: powerpoint presentations, brochures/PDFs, email, banners, etc.

      - Strong understanding of branding & ability to design materials that adhere to brand style guidelines

      - Highly skilled with Adobe Creative Cloud/Creative Suite

      - Basic HTML & CSS or experience building HTML emails

      - Detail-oriented and a keen eye for aesthetics

      - Excellent communication skills; ability to conceptualize visuals based on requirements and present ideas to management

      - Ability to work in a fast-paced environment and manage multiple projects at once

      NICE TO HAVE

      - Experience working remotely

      - Experience working for a B2B organization

      - Understanding of or experience with designing for accessibility

      APPLY

      Please include a link to an online portfolio or portfolio samples in your application.

      This job description is not intended to be complete or limiting. The role will require a proactive and flexible approach to manage tasks. Vivante Health is an equal opportunity employer.

    • What is Pathrise?

      Pathrise (YC W18) is an online program for tech professionals that provides 1-on-1 mentorship, training and advice to help you land your next job. On top of that, we're built around aligned incentives. You only pay if you succeed in getting hired and start work at a high-paying job first.

      Everyday we are expanding our team and our services. We are looking for sharp, scrappy and fun individuals who are ready to jump in (head first) into a new role with us. We are a small team and we love working together to improve our fellows chances of getting the job of their dreams! If this sounds like something you'd be interested in we want to talk to you.

      Our Mission

      We seek to uplift job seekers in their careers and help them fulfill their hopes, ambitions and livelihoods. Read more about why we’re driven to do this in our manifesto.

      Working for Pathrise is a great opportunity to work with our tight knit engineering, product, and design teams to improve the future of career services by helping to build the education platform and curriculum that supports our fellows. A large portion of this role will also be handling admissions, mentoring, instruction and other curriculum processes in a “teaching assistant” type position. It will be a combination of functional work and supporting the instruction staff. Depending on each candidate’s qualifications, this position could also be approached as a contract or contract-to-hire role as well.

      What you'll do

      • Design a centralized LMS/accountability web-based platform to optimize all of the custom workflows we have with Pathrise fellows

      • Ideating, scoping, and prioritizing new product features that are high value

      • Working closely with growth to build optimal marketing and branding materials

      • Review industry evaluations and handle admissions conversations with potential fellows

      • Contribute to curriculum and teaching sessions and workshops

      • Handle fellow queries for job search support and interview practice

      Requirements

      • Passionate about education and career development

      • 0-2 years experience developing in HTML/CSS and Javascript

      • 0-2 years of experience in industry as a Product Designer or in a related field

      • Experience with user research

      • A strong portfolio that showcases strong design sense and frontend engineering

      • Entrepreneurship or small startup experience

      Perks include

      • Strong mentoring company culture

      • Team lunch in the office

      • Access to Pathrise’s world class career accelerator curriculum

      • Commuter Reimbursement

      We do not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by law. If you need assistance or an accommodation due to a disability, please let us know.

      If you are also interested in the fellowship, please apply here: https://www.pathrise.com/apply.

    • About the Company:

      Clarifai is an artificial intelligence company that excels at visual recognition. We do not sell an abstract, futuristic technology - we sell a solution that people can use today to solve real-world problems. We believe that the same AI technology that gives big tech companies a competitive edge should be available to developers and businesses. That’s why we build products to make it easy, quick, and inexpensive for them to innovate with AI, go to market faster, and build better customer experiences. We make “teaching” AI just as accessible as we make using AI, which is why our technology is the most personalized, unbiased, accurate solution in the market.

      Clarifai is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      Impact:  

      You will be responsible for Clarifai’s overall artistic direction, from marketing collateral to product design of our customer-facing user interfacing. Reporting to the SVP, Platform.  You will greatly contribute to the general design system, elevate and ensure high quality, and drive projects with full ownership and autonomy.

       What You’ll Do:

      • Identify and define thoughtful user journeys supported by low- and high-fidelity wireframes, user flow diagrams, detailed interaction specs, and prototypes to effectively communicate interaction and design concepts.
      • Own company-wide artistic direction and execution for our brand, our marketing and our products
      • Participate in regular design reviews with internal stakeholders, as well engage in research and usability studies to validate and refine design direction
      • Evaluate and simplify complex product flows by deeply understanding customer needs
      • Collect feedback
      • Develop consistent and intuitive design rationale and explain visual choices to cross-functional teams
      What You Bring:
      • 5+ years of experience of Product and Graphic Design for marketing collateral, sales collateral as well as deep experience building interactive and responsive/mobile-friendly user experiences
      • Online portfolio demonstrating strong visual and interaction design for web and mobile applications.
      • Proficiency with Adobe Creative Suite, Sketch, Figma, and prototyping tools.
      • Experience designing and shipping user-centered applications supported by cohesive and consistent design system
      • Excellent communication, presentation, interpersonal, and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively
      • Experience working closely and collaboratively with product management and engineering counterparts both in office and remotely
      • Knowledge of best practices and conventions around usability, creating the highest quality user experiences that make complex tasks extremely easy, and latest trends in design
    • 1 week ago

      We are looking for a skilled designer to join our growing marketing team! The perfect candidate is collaborative, hard working and creative in their marketing approach. This opportunity will provide a chance to work with incredibly friendly and collaborative creatives with a leadership team that offers possibilities to expand your creative problem-solving skills.

      This person will be responsible for designing:

      • Blog headers
      • Email headers
      • Social images
      • Flyers
      • Infographics
      • eBooks

      We are also looking for someone who is collaborative and willing to assist in overall design work overflow, able to design within set brand guidelines, and focused on conversion and user experience in their designs.

      About Us

      FormAssembly is a leading Enterprise Data Collection platform, thanks to our impressive roster of customers. We have been recognized in the 2018 Inc. 5000 list of fastest growing private companies, and we are a G2 Crowd Winter 2019 Leader. Our mission is to help organizations collect, use, and be good stewards of the personal data entrusted to them.

      Here are some links to give you a peek into what it's like to work at FormAssembly:

      If you’re a genuinely nice person who is great to work with, respectful, and who will put the team and our customers first, we’d be thrilled to have you apply for this position. FormAssembly is an equal opportunity employer. If you belong to an under-represented group in Tech, you’ll find a welcoming culture that thrives on diversity.

      This is a full-time position, open to all locations (working remotely, from home).

      Requirements

      This position requires:

      • Conceptualizing campaigns and design a wide range of marketing materials partnering with a solid creative and content team
      • 2-4 years of Graphic Design experience producing campaign concepts, designing and building email and web assets, and print collateral
      • Experience working with an agency or in-house creative team is desired
      • A web-based portfolio that is well-organized showing evidence of your design skills with concept work, versioning of designs along with work showing typographical sensibilities with content more than a few paragraphs.
      • User experience and conversion optimization mindset
      • Excellence in Adobe Creative Suite (Photoshop, Illustrator, InDesign)

      Benefits

      FormAssembly is a completely distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is unique, read more about it here. Some of our benefits include:

      • Health benefits (health, dental, vision) for Team Members based in the United States
      • 401(k) with 4% company match
      • 4 weeks paid vacation and 9 company holidays
      • Flexible work schedule
      • Paid parental leave
      • Charitable contribution match
      • Budget for professional development
      • Company provided Mac laptop

      You'll be joining a talented and fun team, working together to build something great!

    • Hi-de-ho stranger. Biteable here. Let’s be friends. We need a fabulous new someone in our life to write Wordpress code and make our site ba-ba-beautiful. We’re friendly and flexible. And we totally understand if you come complete with kids, pets, side-hustles, and other #adulting stuff.

      All about you

      You Wordpress with finesse. Some people make an awful mess when they write code for the ‘press. This isn’t you. You’re an artisan. You write code with elegance. And you’ve got years of exquisite, custom Wordpress builds to back it up.

      Design is your superpower. While you’re great at coding widgets and pages, your passion is for making them stunning. You’re a whizz at translating brand guidelines into beautiful things. And you’re comfortable sipping lattes with studio and design teams.

      You know Timber isn’t just for lumberjacks. And you know how to use it when expanding custom themes.

      You know your way around Javascript ecosystems. Like Gulp. Or other ones that aren’t named here ‘cause no one briefed the copywriter.

      You’ve got the skills. In PHP and Javascript, that is. And if you haven’t already, you’re into learning Typescript.

      You say ‘yes’ to CSS. You don’t brag about it, but you’ve received plenty of compliments for your CSS skills.

      You’re a Git. But, in a good way. You’ve used Git and Github so much that it feels like a second home.

      You know what AWS is. And you’ve probably deployed Wordpress on it. If you haven’t, you’re open to learning.

      You’re most of the above. But not necessarily all. You can feel in your tummy if this is the right job for you.

      You’re committed to learning. You love filling your head with new stuff and taking on new projects that expand your horizons.

      All about the role

      You’ll manage your own schedule. While you’ll need to maintain regular work hours (for the benefit of your team), you’ll be free to lay your day out the way you like it. 

      Need to get the kids from school or take your granny to the shops? No problem. And you can work from wherever you want, be that your kitchen or one of our offices.

      You’ll play a valuable role. You’ll lead on code and graphic design for the Biteable Wordpress site. You’ll work closely with our product designers to synchronize design with our product site.

      You’ll work collaboratively with the marketing and content teams. Together, you’ll roll out content and functionalities that wow users and boost conversions.

      You’ll share code ownership with your playmates in the development team. Together, you’ll maintain a robust code review process and troubleshoot any thorny issues that crop up from time-to-time.

      All about us

      We are Biteable, a tech start-up that makes (jaw-dropping) videos possible for everyone. We stand apart in our market thanks to our dedication to studio-quality content and our passion for simplicity.

      Since our launch in 2014 we’ve:

      • Created a community of over 5 million users
      • Rendered 9.6 million videos
      • Raised $3.9 million in venture capital

      We’re growing fast and have offices in Melbourne and Hobart, Australia, with remote team members scattered around the world. We are informal, structurally flat, and fun to work with.

      All about our culture

      We are committed to the happiness of our team. We welcome people of different backgrounds, experiences, and perspectives. We like it when everyone feels supported and free to create.

      Our team members genuinely care about each other and define themselves as rigorous, respectful, open, supportive, honest, and egoless. Here are a few quotes that we didn’t make up:

      “I’m thankful for the flexibility Biteable gives me around my family commitments. I really like that my team is open to new ideas and processes. And I enjoy that I get to work on a variety of problems with a mix of people with diverse areas of expertise.”

      “The development team is a great group of people. They’re smart and interested in doing high-quality work, but foster a social and supportive atmosphere, too.”

      “Biteable's team of smart, funny, engaged and caring people makes my work here enjoyable, every day. Being close to decisions and decision-makers helps me make an impact on our work.”

      How to apply

      We want you to start soon, so our application process is quick. To apply, dispatch your CV, portfolio, and a short cover letter about why you and Biteable fit together like Matt Mullenweg and Mike Little.

      We’ll review it and get back to you quick smart. We’ll then do two rounds of informal interviews. If it feels right for all of us, you’ll be on board faster than you can say ‘third-party plugin’.

      Drop your application in over here: https://biteable.com/careers/?gh_jid=4534267002

    • f2pool has built the world’s leading cryptocurrency mining pool serving in more than 100 countries. With support for more than 40 proof-of-work cryptocurrencies, and as a top 3 mining pool operator for 20 of these networks, we have played a major part in securing blockchain infrastructure and educating the global community about cryptocurrency mining. We are looking for a graphic designer that is skilled both in the design of marketing materials and user interface designs to help us build the world's best brand and product for PoW and PoS mining. At first most of the work would be related to marketing events and social media campaigns, later we will work on the redesign of our mining pool for the worldwide audience.

      Locations We are a distributed team with offices in Seoul, Beijing, Shenzhen and Bangkok. So you can choose to work in one of these cities or work with us remotely.

      About the Role

      • Develop concepts and designs for digital and social media marketing, occasionally print designs.
      • Work with developers and product team on user interface designs.
      • Participate in all aspects of the design process from ideation to final execution.
      • Think creatively and develop new design concepts, ideas, and layouts.
      • Share work early and often and seek out constructive feedback from others.
      • Care deeply about the quality of work with a desire for improvement.
      • Execute consistent designs aligned with existing style guides.
      • Collaborate with video editors, marketing managers, and other designers.
      • Build and maintain design standards and brand guides.
      • Work both on graphic designs with marketing team and on user interface designs with product team.

      About You

      • 4+ years of working experience as a graphic designer or user interface designer.
      • Highly proficient in Adobe Creative Suite, specifically Illustrator, InDesign, and Photoshop.
      • Highly proficient in digital product design and user interface design in Sketch.
      • Great communication skills in English (written and verbal )
      • Working knowledge of the digital landscape in media, social, design, and technology.
      • Team player and with a proactive work ethic.
      • Excellent organizational skills with attention to details.
      • Be interested and motivated to learn and grow.

      Nice If You Also Have

      • Knowledge of user experience design, psychology and related fields.
      • Ability to make simple Illustrations.
      • HTML/CSS/JS knowledge and basic coding skills.
      • Knowledge of blockchain and cryptocurrency.
      • Knowledge of Chinese, Korean or any other languages.
      • Previous experience of working in remote companies or with remote teams.

      We're excited to see your resume along with your portfolio

    See 12 more Design jobs
  • Marketing / Sales (52)

    • Remote

      We are looking to hire a Financial Analyst for our Financial Planning & Analysis team. The successful candidate will work directly with members of our senior leadership team to set plans, derive goals, and collaborate effectively with teams to achieve them. We’re looking for a detailed oriented self starter who can juggle multiple projects and is excited by building processes that scale.

       

      Responsibilities:
      • Plan the wholistic financial trajectory of the business. Work with senior leaders across functional groups to instrument the business. Determine key metrics and measure how resources will be deployed to achieve them.

      • Oversee the company’s financial health and drive monthly reporting packages. Provide ongoing communication and collaboration with business partners. Surface the performance of our key financial and operational metrics to our senior leadership team and the Board.

      • Embrace new information and proactively look for ways to better understand our business performance. Utilize new information to help improve visibility and forecasting.

      Requirements:
      • Bachelor in Accounting or Finance preferred; MBA a plus

      • 3-5 years of relevant work experience, preferably at a leading investment bank or fast growing SaaS business.

      • Significant experience with sophisticated financial modeling. Direct company FP&A experience is a plus.

      • Ability to turn large data sets into meaningful insights. Ability to code using SQL is a plus.

      • Solid understanding of the key drivers of a SaaS business.

      • Proactive thinker looking to build processes that scale.

      • Distill and simplify complex financial concepts for all audiences.

      • Build trust and effectively collaborate cross functionally.

      The compensation calculator for this role can be found here.

      Remote-ATL
    • Yesterday

      Summary/Objective

      Instant Teams is seeking a dedicated and enthusiastic remote Channel Development Manager (CDM) to join our growing Company. The CDM will be responsible for our ground-floor partner program for aggressively growing sales at Instant Teams. This position will utilize an integrated strategy that may include, but not limited to, marketing automation, inbound lead response / outbound outreach techniques, working with various lead lists, social networking, industry networking, military connected community liaison marketing. This position will play a crucial role in creating, implementing and continually improving best practices and procedures to make Channel Development in conjunction with the Sales organization a core growth strategy for the Company.

      Essential Functions

      • Lead an initial joint partner planning process to develop mutual channel performance objectives, financial targets, and critical milestones associated with  productive partner relationships, with ongoing review and adjustments of KPIs

      • Proactively assesses, clarifies, and validates partner needs on an ongoing basis. Utilize channel best practices in formulating strategies.

      • Proactively recruit and solidify new qualifying partners

      • Establish productive, professional relationships with key personnel with existing and prospective partner accounts

      • Coordinates the involvement of company personnel, including sales, operations, and management resources, in order to meet partner performance objectives and partners’ expectations

      • Achieves assigned targets for profitable channel development activities, sales volume, and strategic objectives with assigned partner accounts

      • Sells-through partner organizations to end users in coordination with partner sales resources. There may be a number of Military – Connected partners.

      • Ensures partner activities are in compliance with Company, industry, and HIPAA privacy requirements

      • Drives adoption of company programs and campaigns with assigned partners

      • Providing consistent, concise, accurate, and timely weekly/monthly sales reports to management

      • Must have strong inner drive, and self-discipline

      Preferred Education and Experience

      • Excellent verbal and written communication

      • Independent, hard-working, can-do attitude

      • Self-confidence, fast learner who can adapt to dynamic remote environment

      • Four (4) year degree and/or minimum of 3 - 5 years of Channel Development experience for a cloud based app (preferably subscription based). 

      • Experience with Hubspot (CRM platform), and LinkedIn is highly preferred

      • Should have proficiency in Excel, Word, and PowerPoint

      • Should have experience in Google Docs, Slack, and other shared resource apps

      • Must be experienced with Direct and Channel sell-through partner techniques, be a successful prospector

      • Show a proven track record achieving assigned quotas  

      • Ability to multi-task daily projects and commitments and employ structured selling methods is required

      Competencies

      • Data-driven mindset

      • Cross-departmental skills 

      • Communication proficiency

      • Time management

      • Collaborative

      • Flexible

      • Tech-savvy

      • Fast-paced

      • Self-starter

      • Open to flex hours

      Supervisory Responsibilities

      None

      Role Details

      Physical Demands and Work Environment

      This position is completely remote and requires the use of a computer. Please make an effort to work in a safe, quiet, ergonomic space to minimize any health hazards.

      EEO and Harassment Statement

      Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

      Instant Teams expressly prohibits any form of workplace harassment. Improper interference with the ability of Instant Teams’ contractors, employees, partners, customers, or any other people working with us in a professional capacity, to perform their job duties may result in discipline up to and including discharge.

      Other Duties

      Overtime may occasionally be required during high-volume periods. You will be notified ahead of time when there is an anticipation of overtime and made aware of which dates have been authorized. Overtime is only to be used with prior approval from a supervisor.

      Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

    • Join us in our mission to make website development fun by making it simple

      We are looking for an experienced Engineering Manager to lead the team dedicated to driving Gatsby’s open source project. Join us in our mission to make website development fun by making it simple.

      About us

      Gatsby is a remote-first, community-focused team working to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source. Our core values include transparency (our work is public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type. 

      Details of the role

      Type of Work: Full-time employee

      Location: Remote

      Why we need you

      Gatsby is the future of the web, and the web is an incredibly diverse ecosystem. This means we need leaders who can intuitively appreciate the value that the commercial services we build offer customers. The open source team is expanding rapidly and we need someone with a deep understanding of the very cool technology, but an equally profound sense of empathy required to grow both individual contributors and future leaders in this critical part of our company.

      Why this is interesting

      Gatsby is a wildly popular open-source framework that is changing the architecture of the web. The open-source team is responsible for driving the roadmap for the large and complex codebase that is Gatsby.js. Between their own contributions and the community, they merge nearly 500 pull requests in a typical month. You’ll help lead the team in not only tackling key technological challenges, but also bolstering and focusing community contributions.

      Your responsibilities

      You will be responsible for people, projects, and processes. You will partner with your team and peers to:

      • Foster an inclusive environment through empathy, not just inside engineering, but across all the teams in Gatsby, and beyond to the open source community.

      • Wrangle many timezones and introduce remote work best practices, as you will lead a geographically diverse team.

      • Exercise good judgement in interacting with the enthusiastic community, as an exemplar for your team in this area.

      • Partner with Product and Design to find the best blend of quality, agility, and work/life sanity.

      Make sure your team is fully equipped for their job, including:

      • Context - make sure they know what is happening outside engineering

      • Vision - make sure they know what it coming next, even if we’re not there yet

      • Skills - ensure that each team member grows and feels confident in delivery

      • Tools - choose and evolve the dev environment (with the team’s input)

      • Processes - hand-in-hand with tools, make sure that we’re continuously evolving our planning and dev approach to have just enough structure to keep us on track

      • Empower your team members by offering them clear ownership of technical challenges in a world where you and other leaders are still wearing many hats and finding the ones with the best fit.

      • Collaborate with other engineering managers to evolve the management practices at Gatsby. We’re all learning more every day!

      This might be you if you….

      • Have successfully managed people, including recruiting and hiring, coaching, mentoring, evaluating, and promoting.

      • Have experience working with (and ideally contributing to, or managing) open source communities and products.

      • Have strong communication skills, verbal and written.

      • Genuinely enjoy helping people, both inside the company and out.

      • Have a consistent track record of delivering high-quality software in regular, iterative releases through coordinating a remote team.

      • Are able to coordinate and work with teams and stakeholders across the organization, and even beyond the company, including effective project management skills in an environment where you may not control many of the variables.

      • Have previous experience with React, Node.js, and GraphQL. Gatsby is built on React, Node, and GraphQL, so you should be experienced with usage and the syntax.

      • Have strong empathy and a willingness to define the nuances of team roles (including your own!) as you go.

      The best parts of this job

      • The people and culture of a team genuinely invested in building something great.

      • You’ll be helping curate one of the most popular, fastest growing open source frameworks in the world.

      • You’ll be leading a group of supportive, talented, and friendly people towards delivering a great framework and developer experience.

      • You’ll have the opportunity (even expectation) to constantly learn and innovate, in both tech approaches and process definition.

      • Your role will be key to making Gatsby the next way to build on the web—and a technology that enables the next billion internet users.

      • You will get to look back on this time as the “early, exciting days” of Gatsby. You’ll get to watch members of your team become future leaders and luminaries in a space that isn’t fully defined or formed yet.

      The worst parts of this job (maybe)

      • The community and our team aren’t always operating as equals, and don’t always have perfectly aligned motivations. Your job includes the unenviable task of helping us figure out the right focus in a variety of complex situations, and with a wide range of (understandable, but sometimes mutually exclusive) community expectations.

      • We’re all still figuring a lot of stuff out. Things can feel unstructured or messy. Part of your job is to smooth out what we collectively don’t like. And that can be hard.

      • The company is growing fast, which means lots of people wearing lots of hats, and sometimes exchanging them for new ones. Doing this while protecting a team (or individual’s) sense of ownership and security is hard. And it’s part of this job. Sorry.

      • Product and strategic direction can change. We’re building a whole new area of growth in an absolutely huge potential market. Absorbing (and/or pushing back as you see fit) that change so your team doesn’t feel unnecessary churn is also hard. And also part of this job. Still sorry.

      Benefits

      • Unlimited vacation policy, with a minimum of 15 days paid vacation time

      • Amazing health, dental, and vision insurance for you and your family (US only)

      • Skip the commute with remote work

      • 3 months of paid parental leave covering both adoption and foster placement

      • Fly to cool locations 3x/year for company-wide meetups

      • Stock options in a fast-growing startup

      • Gatsby Sabbatical: 4 weeks of paid vacation after 4 years tenure

      Equal Opportunity Statement

      Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.

      Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.

    • 2 days ago

      CVEDIA is a funded AI company that develops deep learning solutions for some of the largest organisations on the planet. We develop and license solutions for computer vision systems. CVEDIA is seeking an ambitious and intelligent Account Executive to contribute to our growth. This position will be responsible for developing new business across verticals including ADAS/AD, Agricultural, Industrial and Infrastructure.

      In this role, you will have the opportunity of working in a team of exceptionally talented and driven individuals who are all making a massive impact on our business. There is no micromanaging or babysitting at CVEDIA, everyone here drives their own ideas all the way from start to finish, everyone is given an equal opportunity to flourish and see the fruits of their labour.

      Responsibilities Include

      • Effectively building and managing a pipeline of 30 to 50 active opportunities
      • Closing of client contracts ranging in size from $50k to $1 Million a year in ARR
      • Collaborating with internal stakeholders and customers to recognize and develop new market opportunities
      • Exploring creative licensing opportunities and championing their success
      • Accurate forecasting of pipeline and consistent delivery of quota
      • Maintaining a high level of attention to detail and precision in communication

      Key Qualifications Include

      • Proof of meeting and exceeding sales goals
      • Ability to deliver presentations and speak to technical capabilities of the solution
      • Passion for working in a fully virtually distributed remote startup environment
      • Enthusiasm to contribute to a rapidly growing and innovative company culture
      • Intelligence and ability to quickly establish credibility with a technical buyer

      What We Offer

      • Fully distributed team, located in 19 countries
      • 4 weeks paid holiday per year
      • Yearly team meetup - this year we went to Portugal!
      • Anti-discriminatory company culture - we won’t discount you for things like needing to pick your kids up from school, your age, your ethnicity, or your gender
      • An excited, communicative, and helpful team - we keep our work environment positive, but we also place importance on honesty

      Our Values

      1. Passion - We need both energy and passion to develop cutting edge AI. To succeed at CVEDIA, you’ll need to have a strong investment in both your career and the role of AI in the future of the planet.

      2. Commitment - CVEDIA has the opposite of a "quick-n-dirty" mentality. Every aspect of our technology has been meticulously built, and is always the product of very hard work.

      3. Autonomy - Carrying confidence in the work we do individually is required to work at the pace that we do as a team. Academic research, tutorials, and even creating our own solutions with the tools we have are all on the board during a regular day's work.

      4. Joy - It's one of our greatest strengths to bring joy and excitement into our workplace. We carry this energy into meetings, project planning, and our dedication to our work, and focus on work that feels meaningful.

      5. Communication - Honest discussions are imperative to the flow of work and ideas. Team members need to be able to effectively communicate complex ideas to those who don’t work in their field. It's a regular occurrence to spontaneously discuss plans and ideas with any team member on the fly, including our CEO or CTO. Each team member is respected equally and acts as a valuable contributor.



      How to Apply

      • Please state in the subject the job position you are applying for
      • Please mention your city and country of residence in your application
      • English applications only - a professional speaking and writing command of English is required for this role
      • Due to time zone difficulties, we’re currently only accepting applicants in North America or European timezones.

      For more information about us and videos of our work, please check out CVEDIA.COM


    • 2 days ago

      About Rainforest

      Rainforest QA is an on-demand QA solution. It’s our mission to enable development teams to deliver bug-free software while moving at the speed of continuous delivery. We're a truly a global team with a physical footprint in San Francisco, allowing us to bring together the best and most diverse talent. Our commitment to the distributed team model and to our company values has earned us multiple culture and workplace awards and helped us build a diverse team of individuals working toward the same goal: change the way QA is done. Visit our website, our instagram and our twitter feed to learn more about our company.

      A quick product explainer video can be found here.

      Awards

      - Inc. Best Workplaces 2018

      - Forbes 2017 - The Cloud 100 - World's best cloud companies

      - Great Place to Work Certified 2019

      About this Role

      As our Head of Growth, you will be accountable for growth, revenue, and profitability of our app. Working with other cross-functional teams, you will develop and execute a comprehensive strategic plan to identify and drive activities impacting revenue growth for the company. We've recently adopted a low friction, product-led go-to-market strategy and there are lots of opportunity to orchestrate and automate customer acquisition, expansion, and retention activities. We're looking for someone with both the right experience and enthusiasm to break new ground and help innovate more effective growth strategies with us.

      - Develop a strategic customer acquisition and retention roadmap to hit growth targets and maximize long-term ROI

      - Plan campaigns from idea to results; owning objectives, tools, team, progress, and reporting

      - Own the infrastructure and instrumentation needed for rapid growth; evaluate tools, build models, testing capabilities, KPI dashboards

      - Use analytics, customer data, and predictive scoring to identify high-growth customer segments

      - Create and qualify leads through initiatives including SEM, content marketing, nurture programs, partner marketing, social media, email campaigns, webinars, and other channels

      - Drive continual improvements in lead conversion rates, close rates, and funnel velocity

      - Collaborate to build reports and KPI dashboards to provide visibility into marketing spend

      - Think creatively about new ways to reach customers and increase relevance; execute experiments to prove your hypotheses

      Q&A with the CEO

      View some short clips of our CEO Fred Stevens-Smith talking about this role:

      - How critical is this role at Rainforest?

      - What kind of company do you want to build?

      - What is the big opportunity here?

      - What is your vision for the product?

      About You

      Must Haves

      - You're passionate about and experienced in growing SaaS products

      - You have at least 5 years of growth or demand generation experience, preferably with a low touch, product-led SaaS company

      - You've owned KPIs and have been directly responsible for creating and executing plans to drive growth

      - You have prior demonstrated experience and comfort working with cross-functional, high velocity Product teams

      - You have outstanding analytical skills, with preferably a Technical or MBA degree

      Other Differentiators

      - You have experience growing products that sell to developers or other technical audiences

      - You've worked at a fast moving startup

      - You have previously successfully worked in a remote, distributed team

      How we'll reward you

      - Flexible, remote work options

      - Generous vacation time

      - Competitive compensation and stock options

      - Professional development, career coaching, and conference attendance

      - 3 offsites per year: every ~4 months we arrange an offsite for the whole company to get together so we can get to know our colleagues better and understand what we need to do. The location is ever changing, so you will get to see some new places! Our last offsite was in Kuala Lumpur, Malaysia.

      Our Values

      We are intentional about culture, and these are the highest level ways we have come up with to describe how we work and interact.

      😇 No BS, No Ego

      We are radically candid with each other in every interaction. This means a lack of politics, a lack of showboating, a lack of BS. This also means brevity, clarity of thought, and clarity of communication. We give and take feedback without ego, with the knowledge that we all are operating with good intent. No ego is the check system to balance no BS and keep it kind. No ad-hominem attacks.

      🐢 1% better every day

      Continuous improvement is what motivates us. We design our product, our organization and our careers to be continually improving. Mistakes are only bad if they are repeated. Experiments are only wasted if they are not learned from.

      🛠 Own the journey

      We are all owners. We demand that of each other. The journey we own is threefold: our customers’ journey, our tribal journey and our personal journey. Our reason for existence is to nail our customer journey, so that we can scale our tribe’s success.

    • Toggl (North and South America)
      3 days ago

      Want to sell software that has been selling itself for years? 

      Want to join a brand new sales team and partner with a marketing team that delivers quality leads in abundance? 

      Look no further.

      Toggl has over 400,000 daily active users worldwide; our tool is a market leader with massive untapped potential for market penetration.

      Teams at most of the Fortune 5000 are using us but their organisations don’t know it, and they’re missing out on valuable data that could drive increased efficiency and profit.

      Toggl is a time tracker so simple people actually use it, and so powerful it has transformed the way teams worldwide think about each valuable minute of their working day. 

      So why do we need you? One word: potential.

      Toggl has the potential to be so much more, to so many more. We need someone whose potential matches.


      About you

      Here’s the truth: the Sales team is brand-new. We need a team of quick-thinking problem solvers to kick this off right in 2020. 

      You approach problems with an entrepreneurial mind and you want to be acknowledged and compensated for that. You are always looking to optimise: your processes, your understanding, and your environment. You want to get results, and know that your contributions matter. You value relationships highly and find it easy to connect with others. You also love to travel and experience the world – especially with other fantastic human beings.


      About our team

      Toggl is a distributed team of 85+ people working remotely from 30+ countries. We take pride in our professional, learning-oriented and friendly working environment that values work-life balance and constantly doing our best in every aspect of our work. You can work from anywhere in the world, because we know great people do awesome work wherever they are. Every few months we travel to meet up somewhere in the world and spend some quality time together. Our business is profitable with a healthy margin and we are built with no outside investments, so you can count on a stable working environment.


      Some benefits

      • 24 days of paid time off a year, plus your local holidays.
      • 2 company retreats and 2 team meetups a year (expenses covered) for team-building.
      • Laptop and a €2,000 budget to set up your home office.
      • Reimbursement for co-working space rent or internet service at home.
      • Opportunities to attend training, workshops or conferences.
      • Monthly reimbursement for gym membership, massage and other things to improve your health.
      • Support for buying a phone, eyeglasses or tools you need for doing your best work.

      The base salary for this position is $60,000 USD annually with $60,000 1st-year commission OTE.

      You can work from anywhere in the Americas.


      Apply now!

      All it takes to apply is answering a short skills test that assesses your expertise. Only candidates who do well on test will be considered.

    • Oden Technologies (North America)
      3 days ago

      About Oden:

      We are on the brink of the next industrial revolution.

      Manufacturing has long been an analog world, but this is about to change. By introducing machines to the digital world, there’s a staggering opportunity for efficiency and production leaps. Oden is driving this revolution. We’re on a mission to eliminate waste in manufacturing.

      We have combined industrial hardware, wireless connectivity, and big data architecture into one simple platform so all manufacturers can analyze and optimize their production, from any device. Efficiency, sustainability, and competitiveness are democratized.

      Why We Do It:

      We like to enable those who make things - to make more, to waste less, to serve their customers, and to thrive in a competitive world. Help enough makers, and the world can give us all the abundance we want for less cost and environmental impact. We’re on the verge of a 4th industrial revolution that begs for absolute efficiency in all factors of life. We plan to deliver that to everyone who makes things.

      Oden Values:

      • We foster trust, collaboration and personal development in our team, clients, and society

      • We communicate openly in all directions, embracing failure

      • We face new challenges and information head on, everyone’s impact matters

      • We learn from our mistakes and move forward with purpose and plan

      • We are building a community of those who create and move boundaries, with ownership and passion

      The Role:

      As Director of Sales, you’ll have the opportunity to significantly impact the growth of our company and help redefine the way the manufacturing world works. In order to continue to accelerate our rapid growth, we’re looking for people who embrace aggressive goals and work hard to achieve them. You’ll handle the sales process from marketing qualified to closed won, and close deals with managers and executives of medium and large-sized industrial corporations. This individual puts the best interests of the clients first and is excited to work for one of the most innovative tech companies in IoT, Industry 4.0, and Big Data Analytics. You’ll work closely with Oden’s dedicated lead generation team, who books meetings on behalf of the Director of Sales.

      Responsibilities Include But Not Limited To:

      • Owning the entire sales funnel from lead to closed won.

      • Working with your supporting BDR to accelerate opportunity creation.

      • Going after new logos, securing pilots leading to initial roll-out, up-sell, and cross-sells

      • Achieving Deal and ARR quotas and developing future targets

      • Qualifying inbound leads and MQL’s to SQL’s to forecasted opportunities

      • Maintaining accurate pipeline and forecasts with CRM

      • Representing Oden at industry trade shows and conferences

      • Evangelizing Oden’s vision for Industry 4.0 and the progression of technological adoption in the manufacturing sector

      • Developing and executing strategies to take market share from Oden’s competitors

      • Attention to detail, tracking all sales activities and taking in depth notes for distribution to the marketing team.

      • Travel as-needed (estimating 30%) to support prospect and clients

      Minimum qualifications:

      • 5 to 10+ years of sales expertise in B2B SaaS and/or manufacturing

      • Consistent track record of meeting or exceeding aggressive quota/revenue targets

      • Understanding of the enterprise sales process and how to navigate large organizations to successfully sell high-value solutions to committees and cross-functional groups

      • Courtesy, integrity, and a constant attention to the client’s best interests

      • Ability to develop lasting business relationships with C-level decision makers

      • Experience working closely as a partner with prospective clients to understand their needs.

      • Curiosity and enthusiasm about technology

      • Exceptional communication skills

      • Organized, independent worker

      • Experience with CRM system is an asset.

      Nice to have:

      • Startup, analytics and IOT / IIOT experience

      You:

      • Care about the mission of the product and company.

      • Are never satisfied with the way things are, but excited about the way things could be.

      • Are a lifelong learner with a thirst to help grow businesses using data

      • Are a team player and can think strategically about how to communicate an idea to a market.

      • You know how to navigate a large, complex organization to establish a cohesive narrative between platform users and executive buyers.

      • Empathize with customer needs while also looking towards long-term innovation.

      • Live by transparent and scientific thinking. You put in the work to find the best ideas with those around you, without ego.

      What We Offer You:

      • Measurable impact to the world and the chance to help real people - family businesses, entrepreneurs, engineers.

      • Exposure to many tech disciplines, most of which are rapidly evolving.

      • A bridge between the physical and cloud worlds of tech. Our platform unites big data visualizations with sensors, and heavy industrial equipment.

      • A platform that has the potential to evolve beyond what we have envisioned now.

      • Scientific and transparent thinking, for everyone involved.

      • We’re an equal opportunity employer (EOE).

      Diversity at Oden means building a team that is rich across all boundaries of race, ethnicity, gender identification, sexual orientation, disability, religion, age and thinking style. We welcome all backgrounds, life experiences, and world-views as this is the catalyst for the rapid evolution of our product and our organization. Diversity allows us to tackle new challenges, embrace change, make well-informed decisions, and ultimately Make Things Better. In alignment with our “People First” company value, Oden has a passionate internal team dedicated to the promotion of diversity and inclusion initiatives as a core component of our culture.

      Our diversity initiatives apply to our practices and policies on recruiting, compensation and benefits; professional development; promotions; social activities and the ongoing development of a psychologically safe work environment.

    See 45 more Marketing / Sales jobs
  • Product (33)

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Lead Product Manager, Connected Workflow to help us change the way digital products are designed.

      About the Team:

      We are hiring for a Lead/Group PM in the Core Zone. The scope of this role will initially include strategic oversight over the Connected Workflow Group, including: Engagement (Home, Notifications, Spaces, Streams), Discoverability (Share, Permissions, Search), and Mobile.

      What you’ll do:

      • You will drive the long term strategy for core product areas, leading key initiatives and driving cross-functional alignment
      • You’ll collaborate with PMs, designers, engineers, and researchers to identify customer pain points and pitch new product opportunities
      • You will grow and coach a team of exceptional PMs who obsess over building impactful and delightful products
      • You’ll be a champion of InVision’s users, deeply understanding their contexts and workflows to create strategies and drive product priorities
      • You will partner with product marketing to develop narratives that communicate the value of InVision’s products
      • You’ll work together to share the impact of the team’s work with our users and prospects.

      What you’ll bring: 

      • 7+ years as a Product Manager or similar
      • 2+ years as a Sr. or Lead PM with responsibility over 1-2 product managers
      • You’ve played an instrumental role in creating great products that customers love to use
      • History of driving large initiatives to success and demonstrating business outcomes
      • Demonstrated experience driving 0 > 1 products from ideation to successful adoption
      • Track record of Product Leadership, including hiring and managing performance of PMs
      • Ability to create strong relationships with cross-functional partners and to communicate and influence clearly and effectively to achieve team goals
      • Experience with SaaS strongly preferred

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Platform Engineering group at Auth0 builds the underlying technologies that power our Public and Private Cloud Platforms worldwide. The group is responsible for infrastructure, data storage, observability, SRE, provisioning, compute, orchestration platform, build/test/deploy, tools and services - all of the components that make up the Auth0 Platform.

      We’re looking for a technically savvy product manager to deliver solutions that empower customers to realize the value of the platform. This is a high-impact role that requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. Experience in cloud (AWS) infrastructure, storage, security, containerization/kubernetes, and CI/CD pipeline is highly desirable. A fierce curiosity and strong collaboration skills are your keys to success.

      You will:

        • Conduct product research and discovery with engineering teams.

        • Analyze and synthesize signals from multiple sources: users, field teams, market data, competitive analysis, and others.

        • Define the near and long-term strategy and socialize it with stakeholders.

        • Work daily as a member of a dedicated team with engineering and design, organized around a shared mission.

        • Develop and test product hypotheses, working in a lean and iterative way.

        • Define and track KPIs and success metrics for your product area.

        • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.

        • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).

      You might be a good fit for this role if you:

        • Have 5+ years of experience as a product manager, preferably in a startup environment, with a minimum of 5 years working in the software industry.

        • Has experience working on technology platforms, experience in building highly available and scalable large web software backends in cloud environments (Preferably AWS).

        • Has experience with microservice architecture and web application/services development.

        • Has experience working with DevOps teams, SRE teams and managing infrastructure running business-critical applications.

        • Has prior experience in working with one or more domains like SQL/NoSQL databases, full-stack web deployments, SaaS or PaaS deployments.

        • Has experience working with containers, kubernetes, container orchestrators, and cloud deployments.

        • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.

        • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.

        • Are curious about new technology and exhibit a strong desire to learn.

        • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).

        • Love the work of identifying and deeply understanding customer problems.

        • Exhibit user empathy and seek their input at all stages of the product life cycle.

        • Are self-motivated and have experience working remotely.

        • Can travel domestically or internationally when required (15% or less).

        • Have experience working on Platform is a plus.

      Preferred Locations:

        • #US; #AR; #CA;
      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Lead Product Manager, Studio to power our screen design editor, InVision Studio. 

      About the Team

      We’re looking for experts who can turn product ideas into reality and strategize to deliver a diverse suite of products for millions of customers, from the small to the behemoth. We’re excited by challenges of scale—both the number and size of customers—and a diverse set of products. If you’re looking for variety, we have it.  We’re motivated to not only deliver the best products, but also to personally achieve. At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design creation, sharing, and collaboration experience magically frictionless. As the Lead Product Manager, you will partner with our engineering and design partners to set strategy, vision, and roadmaps for the team, balancing technical trade offs, customer requests, and market trends. 

      What you’ll do

      • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing
      • You’ll take on the role of a player-coach, balancing strategy and execution among your group
      • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality 
      • You’ll manage the roadmap for our product area, refining feature ideas and maintaining existing features to drive business goals
      • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

      What you’ll bring

      • You have 7+ years as a Product Manager or similar role
      • Experience working within a Design Thinking, Design rich background ideal
      • You have a successful track record of diving into big projects and managing them from start to finish
      • You’ve managed or mentored a small team of product managers
      • You take a metrics-driven approach to product development and growth
      • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
      • You thrive in a variable and demanding startup environment

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • 1 week ago

      Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Auth0 Product Team defines product vision, strategy, and delivering high value identity solutions for our customers. This is a high-impact role in which you will spearhead the strategy, development and growth of a new platform initiative. This role requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. You’ll be responsible for enhancing the Auth0 platform to support low and no-code modalities, connect application builders with adjacent vendors, and improve customer time-to-value. You will work with customers, developer evangelists, product marketing, BD/partnerships, product design, engineering, and across multiple teams to drive this initiative. 

      Technical experience is a must have, as you will partner closely with engineers working on secure, high availability systems at scale. You will solicit stakeholder, customer, partner, and analyst feedback to identify opportunities and prioritize initiatives. You will use quantitative and qualitative data, persona research, and experimentation to devise a strategy and set a product roadmap. 

      This is a rare and exciting opportunity to have a huge impact in a hyper-growth startup in a rapidly growing industry. 

      You will:

        • Conduct product research and discovery with engineering teams.
        • Work with key stakeholders to set strategy, define the product roadmap, and make appropriate trade-offs between features, speed, and quality.
        • Work closely with customers and Business Development to assess vendor needs and identify requirements.
        • Deliver incremental value to Auth0s customers by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
        • Partner with Engineering and Design to define specs, requirements, and acceptance criteria for deliverables.
        • Develop and test product hypotheses, working in a lean and iterative way.
        • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.
        • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).
        • Be responsible for outcomes by setting clear goals and key results on a quarterly basis.

      You might be a good for this role if you:

        • Have 8+ years of product management experience in a technology-focused B2E business.
        • Are independently driven, resourceful, and able to deliver results with minimal direction.
        • Have experience working in Identity or implementing identity solutions.
        • Exhibit excellent communication skills. Must be comfortable presenting to customers and internal audiences.
        • Have experience working with remote teams.
        • Are comfortable presenting to and interacting with vendors, customers, and senior leadership.
        • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.
        • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.
        • Are curious about new technology and exhibit a strong desire to learn.
        • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).
        • Love the work of identifying and deeply understanding customer problems.
        • Exhibit user empathy and seek their input at all stages of the product life cycle.
        • Are self-motivated and have experience working remotely.
        • Can travel domestically or internationally when required (15% or less).
        • Have experience working on Platform is a plus.

      Preferred Locations:

        • #CA; #US;

      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • Company Overview

      At Netlify, we're building a platform to empower web developers to build better, more elaborate web projects than ever before. We're aiming to change the landscape of modern web development. Netlify currently serves more than 700,000 developers worldwide.

      We’re a venture-backed company, and so far we've raised about $45 million from Andreessen Horowitz, Kleiner Perkins, Bloomberg, and prominent founders and professionals in our space.

      Netlify is a diverse group of incredible talent from all over the world. We’re ~40% woman or non-binary, and are composed of about half as many nationalities as we are team members.  

      About the role

      We are looking for a Product Manager to join our mission of changing the way the web is built. This position will specialize in building a world-class payments experience that meets or exceeds the bar of our Netlify developer experience. This is a very high impact role. The position requires working across the engineering, support, marketing, and sales organizations for ultimate success.

      You'll drive the vision and implementation of our payments roadmap. This includes enabling our developers to quickly iterate and build on our current system, assessing and implementing payment providers, and presenting an easy to use and transparent user experience for purchasing and removing our products.

      What are we looking for

      You are the kind of product manager who takes the time to think about a problem holistically to uncover the root cause or opportunity. You revel in getting into the details and leading your projects all the way across the finish line. You're relentless in prioritizing what's critical to the success of the product and care about ensuring we deliver the best customer experience to meet our business goals. You understand the big picture but can live and thrive in the details of what we need for success right now.

      You've implemented or improved a great payments experience for internal stakeholders and end-users alike for a SaaS product. You're familiar with the needs of customers and have experience working with a sales org to find, understand, and implement new opportunities.

      Responsibilities:
      • Define products and features, own the roadmap and KPIs.
      • Coordinate product releases with engineering, marketing, support, and sales.
      • Work directly with design, engineering, documentation, and other stakeholders to test and build exceptional products.
      • Work directly with product, sales, and marketing to define and deliver new product SKUs, transparent billing, and a full self-service offering to our customers.
      • Help devise and influence our overall product and business strategy.
      • Communicate progress, issues, and successes with the rest of the organization.
      Desirable Qualifications:
      • 3+ years of product management experience.
      • 3+ years of experience with related technology.
      • Solid understanding of the web development or IaaS/SaaS space.
      • Solid understanding of payments and billing technology and compliance.
      About the team

      Of everything we've ever built at Netlify, we are most proud of our team.

      We believe that empowered, engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. Whether you work from our main office in San Francisco or you are a remote employee, we’ll be working together a lot—paring, collaborating, debating, and learning. We want you to succeed!

      To learn a bit more about our team and who we are, make sure to visit our about page.

      Applying
      Not sure you meet 100% of our qualifications? Please apply anyway! When we receive your complete application with the items above, we’ll get back to you about next steps.
       
      With your application, please include:
      - A thoughtful cover letter explaining why you’d like to work at Netlify.
      - A resume or short listing of job history.  (A link to a LinkedIn profile would be fine.)
    • 2 weeks ago
      Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Auth0 Product Team defines product vision, strategy, and delivering high value identity solutions for our customers. In this role you will lead the strategy, development and growth of initiatives including simplified billing and payment for self-service customers, providing quota metrics for customers, and defining a new 360-degree view for Auth0 customer success (CS) teams to better understand and engage with Auth0 customers. 

      As Auth0 continues to grow, so does our commitment to providing world-class customer engagement. This role requires you to understand the business challenges of Auth0 customers and internal CS stakeholders to define positive outcomes, set goals, and shape the roadmap. You will work with customers, support, finance, growth, product marketing, product design, engineering, and across multiple teams to drive this initiative. 

      Ability to synthesize and prioritize requests from multiple sources is a must have. You will solicit stakeholders, customers, and competitive analysis to identify opportunities and prioritize initiatives. You will use quantitative and qualitative data, research, and outstanding communication skills to manage expectations with multiple stakeholders and deliver high value solutions. 

      This is an exciting opportunity to have a meaningful impact in a hyper-growth startup in a rapidly growing industry.

      You will:
      • Conduct product research and discovery with engineering teams.
      • Work with key stakeholders to set strategy, define the product roadmap, and make appropriate trade-offs between features, speed, and quality.
      • Work closely with customers and Business Development to assess vendor needs and identify requirements.
      • Deliver incremental value by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
      • Partner with Engineering and Design to define specs, requirements, and acceptance criteria for deliverables.
      • Develop and test product hypotheses, working in a lean and iterative way.
      • Work with cross-functional partners in our field teams to enable successful feature launches.
      • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).
      • Be responsible for outcomes by setting clear goals and key results on a quarterly basis.

      You might be a good fit for this role if you:
      • Have 3+ years of product management experience in a technology-focused B2E business.
      • Are independently driven, resourceful, and able to deliver results with minimal direction.
      • Exhibit excellent communication skills. Must be comfortable presenting to customers and internal audiences.
      • Have experience working with remote teams.
      • Are comfortable presenting to and interacting with vendors, customers, and senior leadership.
      • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.
      • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.
      • Are curious about new technology and exhibit a strong desire to learn.
      • Exhibit user empathy and seek their input at all stages of the product life cycle.
      • Are self-motivated and have experience working remotely.
      • Can travel domestically or internationally when required (15% or less).
      • Have experience working on Platform is a plus.

      Preferred Locations:
      • #US-E;
      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!


    • This position is remote based.
       
      We're looking for product managers that can help us work on the future of developer tools. Specifically, building out our lovable support for the complete DevOps lifecycle in our Verify stage including continuous integration, performance and system testing.
       
      We believe developers deserve an intuitive, single application that covers the entire DevOps lifecycle. We believe running tests is just the beginning of automation. We believe validating your code should be automated and repeatable, and most of all, easy. We believe in pushing the boundaries of best-practices, and bringing these to every developer, so that doing the right thing is also the easy, default way of working.
       
      We know there are a million things we can and want to improve about GitLab's support for continuous integration. It'll be your job to work out what we are going to do and how.
       
      We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

      We recommend looking at our company page and the product handbook to get started.

      Responsibilities
      • Drive the product in the right direction
        • Build an effective roadmap to prioritize important features properly
        • Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on
        • Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product
        • Consider the business impact, ROI, and other implications when taking important decisions
      • Take an active role in defining the future
      • Manage the product lifecycle end-to-end
        • Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned
        • Be the voice of the customer and the subject-matter expert for your group
        • Contribute to documentation, blog posts, demos, and marketing materials for product features
        • Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application
        • Manage the uncertainty in an efficient way, adjusting plans to new working conditions
      • Engage with stakeholders in two-way communication
        • Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area
        • Talk to customers and engage with the community regularly
        • Engage with analysts on briefings and product evaluations
        • Work with the entire Product team to share improvements and best practices
      You are not (solely) responsible for:
      • A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it
      • Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible
      • Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you
       Requirements
      • Experience in product management
      • Strong understanding of Git and Git workflows
      • Knowledge of the operations tool space
      • Strong technically: you understand how software is built, packaged, deployed and operated
      • Passion for design and usability
      • Highly independent and pragmatic
      • Excellent proficiency in English
      • You are living wherever you want
      • You share our values, and work in accordance with those values
      • Strong understanding of CI/CD, DevOps and cloud-native application architectures, deployment and operations
      • Understanding of deployment infrastructure, container technologies, and APM tools
      • Bonus points: Significant experience building scalable operational tools
      • Bonus points: experience with GitLab
      • Bonus points: experience in working with open source projects 
      Hiring Process
        • Selected candidates will be invited to schedule a screening call with our Global Recruiters
        • Candidates will then be invited to schedule a Deep Dive interview with a Product Manager
        • Candidates will then be invited to schedule an interview with an Engineering Manager
        • Candidates will then be invited to schedule an interview with our Director of Product
        • Candidates will be invited to schedule an interview with our Vice President of Product

      The compensation calculator for this role can be found here

      Remote-AUS
    See 26 more Product jobs
  • All others (10)

    • Postscript (US only)
      5 days ago

      Postscript is building the world’s greatest remote organization by modernizing how brands communicate with consumers. We’ve created a best-in-class SMS marketing tool used by thousands of happy ecommerce stores. Backed by Y Combinator and Accomplice VC, Postscript is growing fast and looking for remarkable people to help scale the company.

      Working collaboratively with the Partnerships and Marketing team members, this hire will be responsible for the execution of events for the company. Events are core to growth at Postscript, serving as an impactful channel for sales and partnership engagement, as well as for enhancing brand recognition.  You’ll own pre-event preparation work and lead generation, run point on day-of event execution, and diligently organize and document lead flow in order to optimize and measure the impact of every event. Strong candidates will excel at project management and client relations, love travel and enjoy the creative and strategic process of running events. 

      Events at Postscript consist of sponsoring major conferences, in which we will be responsible for running a booth or participating as a speaker, collaborating with other agencies and tech partners to host intimate and elevated dinners with high value customers and leads, and running city-specific meetups for merchants. In addition, we will look to this person to provide thought leadership on future event opportunities, such as a Postscript conference, large scale workshops, and internal team events. 

      Primary Duties

      • Coordinate event logistics (travel, presentation material preparation, swag orders and shipping, invitations and guest list, etc)

      • Assess inbound event opportunities, working with stakeholders to evaluate all factors including upfront costs, expected ROI, audience relevance, and time commitment

      • Project manage event deadlines, content creation, staffing, and promotional calendar

      • Work cross-functionally to ensure every aspect of event collateral is prepared and approved on time 

      • Write thorough, results and feedback-oriented event recaps for the internal team

      • Manage event lead flow from pre-event lead generation and initial interaction through to hand-off to the Go To Market team

      • Create and maintain our event calendar (plus the corresponding attendance), including things like dinners, meetups, and customer conferences

      • Help with pre-event lead outreach/marketing and post-event lead follow ups from events, including updating our CRM

      • As the team member with the most experience running events, you’ll also be asked to pitch in and support our People Ops team with organizing our tri-annual company off-sites (these are really fun multi-day retreats in awesome cities!)   

      What we'll love about you

      • 1-3 years experience coordinating events and marketing programs

      • Strong project management, people relations and organizational skills - you’re a generalist

      • You demonstrate a willingness and eagerness to take on additional marketing and community engagement initiatives, both online and off

      • Previous startup experience is a plus

      • Comfort being client facing/in sales environments

      • Experience utilizing some sort of marketing automation/CRM

      • Willingness to travel up to 50% of the time 

      What you'll love about us

      • Opportunity to join a rocket ship in its early stages

      • Lots of room for growth – we empower our people then get out of their way

      • Fun – we're passionate and enjoy what we do

      • Transparency - we’re open about the state of the business and take mentorship seriously

      • Empathy - we care about our employees and our customers - no room for jerks

      • Fast-paced, growth focused environment

      • Remote culture - work from home (or wherever)

      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance

      • Pick your own equipment/work set up

      • Happy customers who want your product

    • Legal Operations Wrangler

      We are the people behind WordPress.com, Jetpack, and WooCommerce, and more. Automattic is a place like no other: our fast-growing band of 1100+ works as a distributed team across more than 70 countries, to democratize publishing and make the web a better place so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world. 

      We are seeking a talented wrangler of contracts, shares of stock, and the myriad details that we need to mind, in order to keep the Automattic legal machine humming along. This is a generalist role, ideal for someone with a keen eye for sensible, practical solutions and operational excellence. You’ll be an integral part of our team, managing projects across the full range of subject matter supported by the legal team. 

      As a legal operations wrangler, you will be part of a small legal team responsible for supporting all of Automattic’s growth. This a great role for a candidate looking to expand beyond what is on offer in a traditional legal ops or paralegal position at a more moribund company.

      Some of your responsibilities will include: impeccably managing our cap table in Shareworks, helping to wrangle our flow of contracts, contributing to quarterly investor reporting and annual audits, maintaining our corporate compliance, and keeping our insurance coverages current. Everything at Automattic is done on a global scale and in an international context, and you will frequently be managing projects in non-US jurisdictions.

      We’d love to hear from you if you:

      • Have experience working in a lean, fast-growing, fast-paced software, internet, or creative startup, large private company or at an investment fund.
      • Have exceptional interpersonal skills, including outstanding verbal and written skills in English.
      • Possess an agile and curious mind. You’re not afraid to ask questions or admit when you are wrong.
      • Have a healthy sense of humor, and an abiding spirit of idealism about your chosen profession.
      • Are extremely detail-oriented, and are adept at spotting inconsistencies and ferreting out anomalies. 
      • Have a passion for elegant, simple, automated solutions that keep operations running smoothly, and an ability to see opportunities for process improvement and the initiative to move forward with action.
      • Thrive in a tech-centered, developer-focused environment, and enjoy collaborating with engineers and understanding technical and product details.
      • Love a dynamic, fast-growing environment.
      • Prefer operating very independently, and are highly motivated to learn new things and improve your skills, and enjoy juggling an array of tasks.
      • Are collaborative, and enjoy working with teams such as Engineering, Marketing, and Finance.
      • Excel at understanding complex topics and explaining them to others in clear, concise terms.

      Bonus points if you have experience working on a distributed team, WordPress, stock administration, software development, coding, or open source. We are not looking for an attorney for this position.

      We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

      HOW TO APPLY

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

      If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

      Want to increase your chances of standing out? If so, please tell us:

      – A project that you are especially proud of, and why. 

      And since you’ll be a part of the legal team: please be sure to include at least one lawyer joke in your application. 

      ← Work With Us

      All Jobs Require
      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
    • Who we are
      Sketch is an award-winning Mac application that helps over one million designers create amazing products everyday. Our distributed team of three Community Managers provide support both online and in-person to hundreds of events all over the world each year.

      What we do
      In addition to event sponsorships, the Community Team supports our Sketch Ambassadors – a network of 100+ passionate volunteers across the world that organize local design communities. We create resources to ease their workload, provide giveaways to enhance their events, and produce educational content to grow their knowledge of Sketch. We are constantly looking for new ways to help our Ambassadors build an inclusive, sustainable community with Sketch at its center.

      What you'll do
      You’ll be responsible for engaging with the community of Sketch Ambassadors, both online and offline. You’ll be connecting with Ambassadors online through Slack and email, coordinating support, answering questions and helping solve their pain points.
      Offline, you’ll be organizing official Sketch events — finding speakers, promoting meetups and having an awesome time networking and socializing with attendees. It will be your responsibility to foster and build relationships with our user base and find creative ways to engage with diverse communities, and get Sketch in front of them.
      You’ll be working closely with our marketing and content team to help shape and drive creative marketing campaigns, source awesome merchandise and recognize sponsorship and partnership opportunities to promote Sketch and our community. You’ll also be responding to demo and training requests, connecting community members with potential customers to offer educational opportunities.
      Finally, the role will include contributing to written, recorded and designed resources to help community organizers more effectively plan events.

      What we're looking for
      This role is right for you if you’re a confident, outgoing and pro-active person who’s excited about coming up with new ideas, and sharing them with new people. The ideal candidate has a background in design and can naturally talk with other designers.
      Our team works remotely and communicates mostly using text, so you will need to have excellent communication skills and written English, be self-motivated, and comfortable working in a remote position.


      Essentials
      • Experience working in a community manager role or as a community organizer
      • Able to work as part of a close-knit team
      • Passionate about the design community
      • Excellent written and verbal communication skills as well as good written and spoken English
      • Strong networking skills and the confidence to speak to anybody
      • Be available to travel and comfortable representing Sketch in a variety of contexts
      • An understanding of Sketch (or other graphic design software)
      • Can provide a portfolio of past events you've organized.


      Bonus points
      • Five years experience working in a community manager role or as a community organizer
      • Design and marketing skills
      • Experience working with merchandise vendors and printers
      • Interest or background in user/market research
      • Experience working with Mailchimp
      • Experience working with Notion.
      • Even if you’re not able to tick all of these boxes, we would still love to hear from you.
      Even if you're not able to tick all of these boxes, we would still love to hear from you.
    • 4 weeks ago
      Elevate Labs is on a mission to improve people's minds.

      The ability to write well and speak eloquently deeply affects your trajectory in life, regardless of profession. Unfortunately, many people leave high school and even college extremely unprepared in these areas. We developed our flagship mobile app, Elevate, to help bridge this gap, through 35 games (and more on the way) that teach concrete cognitive skills. Elevate has over 25 million downloads and has received numerous accolades, including Apple’s App of the Year award.

      The Elevate app was just the beginning. We’ve recently launched Balance, a personalized meditation app, that helps people with their stress, sleep, focus, and much more. It’s a truly customized experience that makes meditation more accessible to millions of people.

      Join us in creating the future of products that help people live healthy, joyful, and productive lives.

      About the Elevate Data team:

      We are an iterative, data-driven team with an emphasis on impact. We are also lean and highly technical; always learning interesting new ways to automate our efforts so we don’t have to do the same work repeatedly or take on unnecessary overhead.

      About you:

      We’re seeking an experienced manager to help accelerate our rapid growth in the wake of a recent Series B funding round. As a manager, you will drive the analytics strategy to improve our product and inform our acquisition strategy. You will set the course for new data tools and innovations, drawing on past expertise to architect the right solutions for evolving needs and continuously prioritizing for greater impact.

      What you’ll do here:
      • Define the roadmap surrounding reporting, analytics and data infrastructure.
      • Work with all areas of the business to provide data-driven decision making and build a culture where decisions are made based off of data.
      • Conceive and develop new analytic tools to drive acquisition scale and ROI, including LTV and CAC modeling, attribution models, predictive product modeling, etc.
      • Define teamwide best practices in tracking, data organization, acquisition/engagement/product analytics, and A/B testing.
      • Work closely with the Engineering team to define our ideal technical data infrastructure.
      • Continuously support product and acquisition efforts with actionable insights and access to data.
      • Advocate for data excellence and resourcing while communicating data strategies, wins and goals to the broader team.
      • Find the impact in the data and coach your teammates to do the same.

      What we’re looking for:
      • You have 7+ years of marketing and product analytics experience, including acquisition and engagement data.
      • You have 3+ years managing, recruiting, and coaching analysts.
      • You have 5+ years of advanced statistics and/or Python skills.
      • You are an expert in SQL and using SQL to optimize access to data and insights.
      • You have BI tool (e.g. Looker), and data warehouse (e.g. Redshift/Postgres) experience.
      • You have a razor-sharp eye for analytical detail and know-how to build and automate now to save time later.
      • You are a confident, unwavering advocate of the importance of rigorous data.


      Benefits & Perks
      • Delicious and healthy chef-cooked meals
      • Medical, dental, and vision insurance for you and your family
      • 401(k) plan
      • Commuter benefits
      • Fully paid parental leave
      • Competitive salary and equity
       Bonus Points:

      You have experience in the consumer mobile space.

      At Elevate Labs we value diversity and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    • Ona Data (Kenya & US East Coast)
      1 month ago

      The world’s leading humanitarian, development and global health organizations rely on Ona to improve their impact and accountability. Using mapping and data technologies from its namesake mobile survey platform, Ona builds mobile apps such OpenSRP, which helps community health workers deliver services more effectively to rural families and Canopy, an enterprise analytics platform created specifically for international development organizations. Ona has offices in Nairobi, Kenya and in Burlington, VT, New York, NY, and Washington DC.

      Ona works with its partners to develop data solutions based on technologies Ona develops. These include Ona Data - a mobile data collection and visualization platform, Canopy - our new enterprise analytics solution and OpenSRP a mobile health platform Ona is developing with the World Health Organization.

      Overview

      The COO will work alongside the CEO, CTO and the senior management team to execute the company vision, put procedures and resources in place to scale, optimize inefficient areas in the organization and coordinate with department heads. Our ideal COO has at least 15 years of experience working with Information Technology Companies. The candidate is expected to have a strong understanding of the operational requirements and insights into how Ona can be taken to the next level.

      This role will be responsible for running the day-to-day operations of the company, providing daily leadership and management, and being a visionary partner.

      The selected individual will introduce proper operational controls, administrative and reporting procedures, and systems to effectively grow the organization and to ensure financial strength and operating efficiency.

      Outcomes and key responsibilities

      Strategic design, implementation and evaluation

      • To spearhead the development and advancement of the firm’s strategic operating plan.

      • Will provide valuable guidance to the CEO on developing and achieving annual OKRs.

      • Communicate the strategic plan to the whole team to ensure support; modify plans in response to changing internal and external factors.

      • Should have a strong business centric mindset, with the ability to utilize sound business judgment for a tailored approach to drive business outcomes

      Leadership

      • Take the lead in providing strategic direction guide decision making, provide mentorship and work on a day to day basis with the Director of Client Solutions, Kenya Director, Operations Manager and Project Managers (PMs).

      Operations

      • Ensure proper operational controls, administrative and reporting procedures, and systems to effectively grow the organization and to ensure financial strength and operating efficiency.

      • Measure effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes.

      Finance

      • Oversee long-term financial management, budgetary planning and cost management systems and controls in alignment with the company’s strategic plan.

      • Take the lead in annual audits; identify and coordinate audit process with selected audit firms.

      • Advise, design and review the annual operating budget.

      • Ensure all tax requirements are adhered to and met for all entities and locations.

      • Continuous improvement around the systems and tools used to provide critical financial and operational information to the CEO, and make actionable recommendations on both strategy and operations.

      • Provide recommendations for continuous improvement processes and procedures around operations and finance preparing a platform for continuous growth.

      Legal

      • Ensure regulatory compliance for all entities and locations are met. This include all statutory requirements, financial, taxation, registration, establishment in different locations and adhering to local employment law etc.

      • Work closely with legal counsel in risk mitigation.

      Business development

      • Engage the CEO around issues, trends, and changes in the operating model and operational delivery.

      • With the support from the Director of Client Solutions be able to meet with new clients and explain Ona’s offerings. This requires an ability to quickly translate requirements into formalized proposals and budget.

      • Help review and ensure proper contracting processes with clients.

      • Coordinate with PMs and tech leads to allocate resources.

      • Review current active projects. Provide oversight to PMs to help ensure they are on time and on budget.

      Relationship management

      • Represent the company externally, including to clients, regulators, professional firms, market counterparties, and in conferences and meetings.

      • Work closely with the marketing team to define long term business development strategy.

      People strategy

      • Oversee and advance the firm’s processes and policies relating to talent management.

      • Advise, advance and oversee the firm’s remuneration processes and policies.

      • Promote a culture of continuous improvement, curiosity, transparency and velocity.

      • Help set the tone for the organizational culture, perpetuating the company's corporate vision.

      Qualifications and experience

      Essential

      • Has led the rapid growth of companies finance, team, or operational oversight.

      • 15 years of experience, 5-8 acceptable if strongly relevant experience.

      • MBA or equivalent degree

      • Excellent financial management skills, including budget monitoring, donor compliance and maximizing financial performance.

      • Proven record of excellent people skills, including good communication and interpersonal skills.

      • Fluency in written and spoken English.

      • Ability to take appropriate action or make the best decision both by facing the facts and embracing ambiguity.

      • Willingness to get into the trenches and to do the hard work.

      • Sensitivity to cultural differences and the ability to adapt to different contexts.

      • Willing and able to travel.

      Desirable

      • Prior experience in technology and engineering.

      • Prior experience working for a consulting company or tech company ideal.

      • Startup experience is helpful but not critical.

      • Experience with contract and M&A law.

      • Fluency in an additional language.

      • Experience in international development / humanitarian / ICT4D.

      If based in the US, open to travel 40% of the time.

      To apply

      Please send the following to [email protected]:

      • Cover letter describing why you are interested in this position and working at Ona.

      • Resume or CV.

      Please note that resumes will be reviewed as soon as received. Only short-listed candidates will be contacted.

    • About Andela

      Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world.” That statement is just as true today as it was eight years ago.  Software is embedded in our day-to-day, and few industries are immune.  Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible.  

      Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business.  Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. 

      That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200 tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. 

      And we are just getting started.

      Our People

      All of our people live and breathe our E.P.I.C values:

      • Excellence: We are lifelong learners who strive for mastery of our craft
      • Passion: We believe we are going to change the world and act accordingly
      • Integrity: We choose extraordinary people and then trust them to do the right thing
      • Collaboration: We know our sum is greater than our parts

      About the Role

      We are seeking an experienced learning professional to develop our world class engineering talent.  You will be responsible for designing, implementing and executing the learning and development of our engineers. This includes focussing on the moments that matter for example onboarding distributed engineers at scale to be customer ready, and a professional development program with tailored pathways to continually develop our world class talent for our customers, as well as providing a transformative once in a lifetime career for our engineers.

      You will be part of the Growth & Development team within the People function. You will lead a small but mighty team, and partner closely with your other colleagues in the Growth & Development team and Engineering HR Business Partners. Your key business stakeholder is the Partner Engineering organization, responsible for delivery of engineering services to our customers, and you will also be expected to collaborate with many other teams. The key metrics you will focus on are both customer and engineer satisfaction and retention.

      The ideal candidate is excited by a fast paced growing environment with a background in learning, specifically for engineering or technical teams. You are structured and organized in your approach with the ability to design programs easily understood and digested by our engineers. Your stakeholder leadership skills are exemplary, you can navigate challenges and influence others. You are lastly and most importantly, passionate about making a difference to the learning and development of thousands of brilliant engineers and helping Andela reach its mission of connecting brilliant talent with opportunity. 

      Responsibilities:

      • Continually assess and define learning requirements: Understand business objectives specifically the need to deliver brilliant engineering services to our customers and define the associated learning requirements.
      • Design end to end program: Define a holistic program along all touchpoints of an engineer’s journey to deliver value to our customers and transformative career experience to engineers.
      • Launch programs: Execute the programs with comprehensive change management to ensure awareness and engagement of the program to all stakeholders.
      • Continually measure impact of programs: Measure programs based on business objectives and strive for continual improvement, never settling for just ok. 
      • Stakeholder collaboration: Work with multiple stakeholders across the business to design, deliver, measure and improve the learning offering. Andela is a matrixed organization and the ability to collaborate is key to success. 
      • Leverage external tech communities: As required bring in experts in the tech ecosystem to supplement the program.
      • Inspire engineers with learning programs: Focus on the marketing and branding of programs to inspire success from our engineers and a world class program for world class talent.
      • Lead and develop your team: Guide, coach and support your teams to deliver impact for Andela and for themselves. 
      • Retention: Understand moments that matter and engagement strategies for employee and customer retention and align program to support retention.

      Requirements:

      • 10+ years experience in Learning & Development role, ideally working with technical teams
      • 3+ years experience leading teams and or a function
      • The willingness to travel up to 10% of the time
      • A Growth Mindset; the openness to learn new things to continually improve and the ability to learn from your mistakes and failures 
      • Openness to change and adaptability or experience working in a high-growth fast paced changing organization 
      • Able to thrive in a diverse, globally distributed team, ideally with experience working in a global organization

      At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above.

      Andela is home for all, come as you are.

       

    • Coffee Meets Bagel's mission is to inspire singles to share and connect authentically. The app curates quality matches with fuller profiles that result in real conversations. Globally, CMB has generated millions of real dates and thousands of lasting relationships. Coffee Meets Bagel was named one of the top 10 dating apps by Time Magazine, the best dating app for women by Refinery29, and the best dating app for men by AskMen. Our company has also recently been selected as one of the “15 coolest startup to work for” and boasts one of the highest ratings on Glassdoor. 

      We are seeking a Director of Analytics who will be responsible for building the analytics team from scratch. We’re looking for someone with a track record of having worked closely with marketing and product teams to drive significant growth in their KPIs through the use of data and insights. In addition, they should have experience building a highly automated A/B testing infrastructure to enable high-tempo experimental culture at a company. The ideal candidate is customer-obsessed, thinks big, has a strong bias for action, and delivers results.

      Key Responsibilities
      • Set strategy and roadmap for the analytics team. Assess high-impact opportunities for business through data analysis and help drive strategy and priorities at the company-wide level, as well as for each business units.
      • Able to quickly assess strengths and weaknesses of our current talent, organizational design, and process within the analytics team and identify gaps to achieve the vision.
      • Be able to communicate effectively to upper management as action plansStart filling in the gap by hiring effectively-- work with recruiter to help them build pipeline and lay out best-in-class hiring and onboarding process for the analytics team.  
      • Own set up of all A/B testing initiatives, monitoring, and post-experiment analysis. Set up automated dashboards and monitoring as well as alerting systems for business units and finance to monitor drivers of their business.
      • Conduct all necessary ad hoc analysis for the business units.
      • Build scalable models for product and marketing teams to be able understand their customers better and allocate resources (e.g. LTV or churn model), in close partnership with the finance team.
      • Work with data engineers to build data pipeline and warehouse infrastructure to ensure all parties are able to use data with ease and accuracy.
      • Ensure all of our third-party vendors are sending data correctly.
      • Work closely with our algorithm team to ensure cross-functional learnings. Partner with finance/business operations to translate recommendations into measurable P&L impact for better decision making.

      Qualifications
      • Proven track record of having built an analytics team.
      • Knows how to identify, recruit, lead, and retain analysts/data scientists.
      • Proven track record of having built a highly automated A/B testing framework preferred (not required but need to have a perspective on it).
      • Proven track record of having worked with both marketing and/or product teams to drive significant growth in their KPIs.
      • Proven track record of leadership.
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