Remote excel Jobs in February 2020

183 Remote excel Jobs in February 2020

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  • Hottest Remote Jobs

    • Close (American or European Time Zone)
      4 days ago

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.

      Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.

      We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio

      About You

      We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.

      You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.

      You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.

      You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.

      You are located in an American or European time zone.

      Bonus points if you have...

      • Contributed open source code related to our tech stack

      • Led small project teams building and launching features

      • Built B2B SaaS products

      • Experience with sales or sales tools

      Come help us with projects like...

      • Conceiving, designing, building, and launching new user-facing features

      • Improving the performance and scalability our API. Help expand our GraphQL implementation.

      • Improving how we sync millions of sales emails each month

      • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features

      • Building user-facing analytics features that provide actionable insights based on sales activity data

      • Improving our Elasticsearch-backed powerful search features

      • Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis 

      • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers

      Why work with us?

      • Culture video 💚

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon retreat video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 10 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • Do you live and breathe digital marketing, funnel optimization, and conversion? Are you passionate about building a world-class SaaS brand? Can you lead and inspire a team to help you get the job done?


      Adalysis is an award winning suite of tools (SaaS) used by thousands of digital marketers from around the world to help them manage their Google Ads and Bing Ads campaigns. 


      We are seeking a full time Marketing Manager with excellent analytical skills and a proven track record in PPC to lead our marketing efforts. As a high growth SaaS business we are seeking an exceptional candidate to drive campaign output across all digital channels. You will work directly with the founder to help us reach ambitious growth targets. 



      Responsibilities:


      • Devise a marketing strategy across all digital channels (SEO, PPC, Paid Social, Email, Display, Partnerships, PR)

      • Management / execution and tracking of campaigns, focusing on ROI and conversion  

      • Careful analysis of Analytics data and setting up funnels and event data 

      • Oversee and manage website content 

      • Ability to source, hire and manage new team members to support your efforts 

      • Work with designers/developers/copywriters to improve our web presence 

      • Manage split testing of landing pages to improve conversion

      • Manage our content and social media accounts

      • Comfortable on the phone and conferences when speaking to clients



      Key Requirements:


      • Full time dedicated person, working remotely in the UK or Western Europe (within 2 hours of GMT)

      • Fluent in written and spoken English, excellent communicator, knows how to listen

      • Knowledge of all digital channels: PPC, SEO, email, social, content, display

      • PPC knowledge is particularly important with the ability to understand what our tool does and the problem it solves for our clients 

      • Experience in SaaS tools is preferable

      • Comfortable with a high level of initiative and a clear focus on delivering results

      • Flexible, adaptable and organised

      • Available on Skype / Slack (primary means of communication) during working hours



      In return we offer:


      • A better work life balance. Work from home in your own time and space.

      • Flexible working hours

      • £150 day on an independent contractor basis

      • Take unpaid holidays as needed 

      • The space to use your own initiative without being micromanaged 

      • The opportunity to grow with the company and build your own team

      • Access to tools, budget and resources to help you get the job done

    • HappyPorch (European timezones)
      4 weeks ago

      Passionate about web development? Looking for a flexible, remote role where you are working on an enthusiastic and committed team?  This is a brilliant opportunity to develop your technical skills within a forward-thinking and supportive team.

      Initial 6 months, full time with potential for permanent.

      Anywhere within 2 hours of the UK timezone.


      The Role

      You will be helping to care for a number of Umbraco websites, including maintenance & support, bug fixing and adding new features. You will also be involved, with the rest of the development team, in the planning and development of new Umbraco sites, redesigns and overhauls of existing sites.

      You will be working remotely as part of a small team of 10 spread across the UK, Europe and beyond. You will also be communicating with clients directly. This requires excellent written and verbal English communication skills and the ability to communicate professionally with both technical and non-technical people.

      You

      • enjoy solving problems and are constantly looking to learn and improve
      • are outstanding at communicating both verbally and in written English (and more than tech-speak!)
      • are detail oriented and meticulous about quality
      • understand how important good, disciplined process is; in software development as well as communication and project management

      The ideal person will bring the correct mindset, ability to learn and adapt along with as wide a range of technical experience as possible, we therefore encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

      The mix of remote working and the challenge of improving your technical skills while communicating directly with the client means that this role requires very strong English communication skills and a good level of self-confidence.  Thus we encourage applications from candidates with a range of experiences, including career changers and those returning to work.

      Also check out this video some of the team made to help you understand HappyPorch a little better.

       

      Technology

      We are more interested in your interest in web development & your ability to learn, solve problems and your professional approach to coding. However, you do need to have a good working knowledge in C#, ASP.NET MVC, HTML/CSS and Javascript. Experience of Umbraco (or other CMS)  is an advantage, although is not required.


      What’s in it for you?

      Impact

      You will bring your experience, ideas and energy to the role. As part of a small, fun team you will be much more than just another cog in the wheel. There is a huge opportunity to further develop your technical & other skills. 

      Purpose

      A key part of our purpose is to contribute in a positive way to the world around us. Thus we dedicate a portion of their “on the job” time working on ‘pro-bono’ projects that have societal value. This might include open source development, charity projects or training and assisting other organisations.   

      Transparency 

      We run on self management principles.  This does not mean a completely flat hierarchy, any group of humans will have leaders. It does mean that we all input into how the company is run and everyone is invited to get involved and take on the level of responsibility that suits each of us. It also means that leadership is much more fluid than in a traditional company hierarchy. 

      We provide a lot of support and coaching to help you thrive in this environment and thus to do great work. Although it can be challenging, it is incredibly rewarding to be part of. 

        

      Location & Hours

      This role is remote, much of the time you can work from anywhere – well almost – anywhere within 2 hours of the UK timezone. We are more interested in results than micromanaging which means we are very happy to talk about flexibility in your working hours. Some of our team enjoy a very structured day, others flex their work around family commitments.

      Twice each year we meet-up for about a week to work together. Recent locations have included Morocco, Madeira, Bulgaria and Scotland. As well as being really useful it is a lot of fun, so we do all we can to help everyone join where it is possible.


      More details of the role and apply here

    • Helpscout (Remote)
      4 weeks ago
      As a member of our Ops team, you will be at the heart of nearly every application, tool, and service at Help Scout. The work you do everyday will reflect the team mission: Ensure uptime and security across all of our applications while developing and supporting tools to enable customer bliss.

      To help us with our mission, we are seeking an experienced Ops Engineer to join our team. You will have a direct impact on Help Scout’s success, while helping more than 10,000 businesses around the world. While customers love our product, it means nothing if they can't access our services with great performance.


      Technologies we work with
      • AWS, Linux (Ubuntu/CentOS), Chef, Git/Github, RabbitMQ, AWS Aurora MySQL & PostgreSQL, MongoDB, Redis, Jenkins, Docker/Compose, New Relic, Sensu, PagerDuty, Ruby, Go, Python, Java, and PHP.


      About the role
      • You’ll be working on a small team of six (that includes one of our co-founders) and in collaboration with our software developers to build, deploy, secure, manage, and optimize highly-available, fault-tolerant, and horizontally scalable systems in AWS.
      • Ideally, we are looking to add a team member in the North or South American timezones.
      • Our engineering teams communicate mostly via Slack and are committed to remote, agile development. When your code is ready, you’ll create and send a pull request with test cases and tag your team for review. 
      • We are investing heavily in continuous integration and delivery and strive to uphold immutable infrastructure standards. 
      • You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
      • In order to ensure excellent service to our customers, you will be part of our rotating on-call team.


      A note about on-call
      • The 6-week rotation follows this format: 1 week on backup on-call(which rarely sees much action), 1 week of being on-call, followed by a 4 week hiatus from on-call.
      • Our on-call shift is not particularly wearisome, but as a thank you for carrying the weight for the week, the day following your shift is a free day off if you want to take it. We want you happy, healthy and well-rested!


      About you
      • You have a growth mindset, a passion for learning, and are willing to lean into discomfort for the good of our customers and product. 
      • You became an engineer because you like building systems, tools or products that help people.
      • You write code and scripts that other engineers can easily read and understand and you welcome reviews and feedback from your peers. You are comfortable writing tests and you thoroughly verify your work before you deploy. 
      • You’re a great communicator and have an excellent command of written and spoken English.As a remote company, we rely on clear communication for collaboration and execution. 
      • You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work and time-management style to be remote-friendly.
      • You are helpful and empathetic and care about building on our company culture that embraces these qualities.
      • You have a deep understanding of what it takes to run SaaS at scale and have a solid understanding of Linux systems and networking; from kernel to shell, system libraries, file systems and client-server protocols.
      • You are proficient and comfortable in the AWS ecosystem.
      • You are adept at automating service and infrastructure configuration via industry standard tools (E.g. Chef, Terraform).
      • You have experience building continuous deployment and testing tools. (Docker, ECS, EKS, Kubernetes)
      • You design and build systems that work well and fail gracefully.
      • Security engineering is near and dear to your heart; you build with and advocate for a security mindset when implementing new features and infrastructure.
      • You have experience working with MTAs (e.g exim, postfix) and SPAM filtering (e.g. rspamd, SpamAssassin)
      Benefits
      Competitive salary - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.

      Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.

      Long-term/short-term disability insurance & life insurance - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).

      Flexible vacation - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.

      Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. Read about what our CEO did.

      Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.

      401k with 1% match- via Betterment for Business (currently US only)

      Personal Development stipend - Up to $1,800 per year to improve your craft

      Great tools - Each employee will be provided with a Mac laptop and display (or equivalent equipment of choice). We’ll also purchase any additional software or hardware you need.

      Home office stipend - Every new hire gets $1,500 USD to furnish their home office, and up to $350 USD per month if you'd like to rent a co-working desk somewhere.

      Complete transparency - Everyone has full access to business metrics and financial information about the company.

      About Us
      Help Scout is made by roughly 110 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 10,000 paying customers in 140+ countries.

      Why Help Scout?
      We're remote. It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are helping to write the playbook — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.

      We’re passionate about diversity and inclusion. The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here’s our 2019 report. 

      We're committed to SMBs for the long term. Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly value being customer-centric (like us) and want a product that shares their values.

      We're leaving the world better than we found it. Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through Help Scout for Good? Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.

      Our commitment to you
      We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
  • Software Development (65)

    • Skylight (US only)
      Today

      Skylight (https://skylight.digital/) is at the forefront of a civic movement to reinvent how the government serves the public in a digital world.

      Were looking for a DevOps Engineer to join our talented team of technologists in driving this movement forward.

      Youll be a key part of our small, but rapidly growing team, which consists of former Presidential Innovation Fellows, founders of 18F, and members of the U.S. Digital Service.

      We work in small, fast, agile teams to create exceptional customer experiences and enduring solutions out of the governments most complex design and technology challenges. The work is challenging, but highly rewarding.

      Benefits

      We focus on supporting you in a variety of ways:

      • Competitive salary
      • Opportunities for an economic stake in the company's success
      • Performance bonuses, referral bonuses, publication bonuses, and public speaking bonuses
      • Medical insurance, dental insurance, vision insurance, short-term and long-term disability insurance, life insurance, dependent care FSA, healthcare FSA, and health savings account
      • Dollar-for-dollar 401(k) match up to 10% of your salary
      • Flexible paid-time-off policy (minimum of 29 days), which covers any type of leave (such as holiday, sick, and vacation) that you need or want to take
      • Minimum of 9 weeks paid time off for all eligible new birth, adoption, or foster parents
      • Annual $2,000 professional development allowance
      • Annual budget of up to $750 for tech-related purchases
      • Access up to $1,000 before payday to cover emergency expenses
      • Incentives for living in a HUBZone area (https://maps.certify.sba.gov/hubzone/map), including relocation assistance and a monthly stipend to help offset the cost of rent or mortgage
      • Remote-friendly work environment
      • An environment that empowers you to unleash your superpowers for public good

      We participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

      We're an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

      Skills & requirements

      What you’ll do:

      • Engineer an incredible experience for developers who are working in web-based environments such as Ruby, Python, Java, and Node.js through automation, virtualization, and process improvement

      • Achieve technical excellence by advocating for and adhering to lean-agile engineering principles and practices such as simple design and automated testing

      • Represent Skylight's culture of delivery when interacting with government stakeholders and other contractors

      What we’re looking for:

      • Expertise in the areas of version control, deployment automation, continuous integration, test automation, monitoring, proactive notification, and “shift-left security”

      • Able to deploy and configure services using infrastructure as a service providers such as Amazon Web Services and Microsoft Azure

      • Able to solve problems using scripting and programming skills

      • Able to administer Linux-based systems, as well as Apache-based web servers

      • Experience with Elasticsearch and Docker

      • Experience creating secure systems while enhancing the privacy of all system users

      • Experience working within a multidisciplinary, agile team format

      • A mindset and work approach that aligns with our core values (https://skylight.digital/culture)

      • Ability to travel from time to time

    • Bevy Labs (North or South America)
      Yesterday

      At Bevy Labs we have deep experience building community from the ground up. We are building the best products to help companies manage and scale their user groups and event communities all over the world. We are a distributed company and strive to be as diverse as the people using our products.

      Bevy Labs Engineering

      On the engineering team you are at the heart of the action, contributing to products that are actively used by world-class communities to create connections and experiences for their people.

      We care about solving challenging problems to build products that make a real difference in the lives of our customers and their users. We also care about the craft of software engineering and how we can always become better at what we do, individually as well as collectively.

      This means continuous integration, lots of automated test coverage, thorough reviews, good thinking and lots of experiments to discover new ways of improvement.

      We are still small and nimble, but we are excited to grow.

      This position

      Over time an area of specialization may emerge, but for the foreseeable future this is a position that will likely get in touch with many different areas of the product.

      You

      You will fit in well with us, if you:

      • Reside in North or South America. Yes, we are a distributed company, but since we are still small, we like to minimize the time zone spread within the team.

      • Are an excellent communicator. In our small team, English is the official language. You need to be able to articulate complex ideas efficiently and effectively. When people do not share an office, it is essential to pay extra attention to communication.

      • Have a solid technical background. You should have at least 5 years of professional software development experience and be able to point to a track record of caring about software engineering practices.

      • Feel at home with Python/Django, JavaScript/React.js and the shell command line. You have been working in current cloud-based environments (such as AWS or GCP), but you don’t feel tied one platform and generally appreciate picking the “right tool for the job.”

      • Like to learn and strive to do so often. As a company we improve to the extent that our team does. It starts with each individual. Humility and an open mind help a lot.

      • Ideally know what it is like to work in distributed development teams, or better yet, thrive in them. It probably means you already know you don’t need a structured office environment with a manager who checks in on you once a day. Likewise, you know that you will do best from your home office.

      We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and the communities we serve.

      Principals only please.

    • Are you an automation ninja? Can you replace people with scripts that you write? Does poorly engineered architecture give you nightmares?

      If this describes you then please read on! Exodus uses multi-cloud hosted backend services, running numerous cryptocurrency coin nodes and services for our software, and we need ninjas to help us automate, monitor, maintain, and scale them.

      What You Will Do

      • Engineer architectures and automation for zero-downtime deployments.
      • Use technologies like Terraform to manage infrastructure as code.
      • Work with Kubernetes and Prometheus to scale and monitor micro-services.
      • Use tools like Helm and GitlabCI to automate deployments.
      • Work with our development teams to help them setup automation pipelines and solve problems.
      • Collaborate with other DevOps engineers to make the best solution possible.
      • Build geo-distributed infrastructure.
      • Participate in on-call schedules and act in a server/technical support capacity to the team.

      Who You Are

      • You are based (or willing to work) in a timezone around Eastern Asia between UTC +8 (Malaysia) and UTC +11
      • You have excellent references and a history of trust and established relationships in former careers.
      • You have a long history and track record of DevOps that can be demonstrated via GitHub, blogs and/or in a technical interview process.
      • You take initiative and don't wait for direction.
      • You have a passion for cryptocurrencies like Bitcoin and a demonstrated passion for solving problems.
      • You don't care if the platform is Azure or AWS and are willing to work with either and have some experience with at least one.
      • You are willing to be available regardless of when server issues occur.

      What We Offer

      • Freedom to work wherever you want
      • Building the future. Cryptocurrencies lay the foundation of the internet of value, the next major wave in application technology and personal finance.
      • Collaborative and feedback-driven culture.
      • Opportunity to grow. The sky is the limit if you're hungry to succeed.
      • Fair pay, no matter where you live.
      • Competitive compensation package. (Including benefits for US employees only)

      Our Hiring Process

      At Exodus, we pride ourselves in hiring people from all around the world. We work with individuals from various backgrounds; some traditional and some a bit more unconventional.

      Our hiring process focuses on 2 pillars.

      • Efficiency. You can expect the process to take between one and two weeks. We know what it’s like to wait weeks for a recruiter to get back to you and want to be respectful of your time.
      • Transparency. We anticipate you asking questions and will answer with as much transparency and respect to you as possible.

      We are committed to shaping a better world and have built our team based on empathy, radical candor, initiative, and humility.

      Overall, our goal is that you have a great candidate experience with us

    • ABOUT US

      Newton is Canada's first no-fee cryptocurrency brokerage. Newton is crypto as it should be: with native mobile apps, instant approval, and no commissions. We’re looking for an experienced software engineer to help us build scalable and robust services in supporting our core business and growing user base.

      Our platform runs entirely on AWS. We’ve built our core services with Python in the Django framework and use Postgres databases. Not limited to Python, we also use Java and Javascript for our other services. We use Ansible for configuration and deployment, Docker for our local dev environment, and Jenkins for CI.

      ABOUT YOU

      To be successful in this role, you will own the software delivery cycle, from gathering requirements, to leading the design and implementation, as well as maintaining and improving existing solutions.

      You can make technical decisions and can communicate the tradeoffs. You write high-quality, testable code. When mistakes are made, you own up to them and fix them. You work well in a small collaborative team; every member is a key contributor. You will mentor junior engineers in delivering solutions and guide them on best practices.

      BASIC QUALIFICATIONS

      • 4+ years in Software Development

      • Excellent written and oral communicator

      • Familiarity with Scrum

      • Self starter

      PREFERRED QUALIFICATIONS

      • Experience in a startup environment

      • Experience in financial services

      • Experience working with Django

      • Experience with AWS

    • Osano is an Austin area, venture-backed, startup focused on creating transparency in data. All that stuff you keep reading about the shenanigans with companies mishandling people's data? That's what we are working on fixing.

      Osano is a B-corp (public benefit corp) which means that, although we are a for-profit company, we are mission oriented and we wake up every morning with the goal of doing well by doing good.

      Osano is hiring a Superstar Senior Front End React/Redux Software Engineer to join our growing Engineering team and build out our platform. You will be the lead front end developer for a rapidly growing team.

      The ideal candidate is a front-end developer with real world experience in developing modern web applications. You must have firsthand technical expertise in a variety of front-end development approaches, javascript frameworks, CSS pre-processing tools, responsive design considerations, and web application testing techniques. You must be at ease working in an agile environment with little supervision. You should embody a passion for elegant and efficient front-end design.

      At Osano we value candidates from all walks of life and are focused on building a diverse team. If you are interested in being part of our inclusive, mission-driven, venture-backed tech startup, where you can do good and do well, say hi!

      If you don't meet exactly meet all of the below requirements, don't let that keep you from applying! We are open minded and looking for people who are eager to learn and grow with us.

      Responsibilities:

      • Analyze, design and develop tests and test-automation suites.

      • Design and develop web application build, testing, and deployment processes.

      • Provide ongoing maintenance, support, and enhancements in existing systems and platforms.

      • Collaborate cross-functionally with data scientists, business users, project managers, and other engineers to efficiently deliver software solutions.

      • Work alongside other engineers on the team to elevate technology and consistently apply best practices.

      Qualifications:

      • Hands-on experience working with technologies like git version control, various front-end frameworks, and cloud infrastructure services.

      • Hands-on experience developing web applications against modern web service APIs (REST, GraphQL, etc.)

      • Ability to work with basic requirements to provide elegant designs and performant web application solutions.

      • Experience with test-driven development and automated testing frameworks.

      • Experience with Scrum/Agile/XP development methodologies.

      • Capable of delivering on multiple competing priorities with little supervision.

      • Excellent verbal and written communication skills.

      • Bachelor’s Degree in computer science or equivalent experience.

      We’re looking for a senior developer with FIVE (5) or more years of experience in the world of SaaS, has a BS degree in computer science or life experience equivalent, and is familiar with the following software/tools:

      • Experience with modern front-end development frameworks like React, AngularJS, Vue.js, etc. React w/ Redux experience is a definite plus.

      • Experience with build automation technologies like Grunt, Gulp, Webpack, etc. Experience with monitoring and error-handling services and tools, such as Rollbar, Sentry, DataDog, New Relic, etc.

      Benefits:

      • Unlimited time-off policy

      • Meaningful stock ownership

      • Family friendly

      • Great Health Care

      • Remote work opportunity

      • B-corp with a mission that matters

      • Opportunity to define the culture

    • Get to know us

      We create open source software that puts users in control over their online browsing experience. Our desktop and mobile products, such as Adblock Plus, Adblock Browser and Flattr, help sustain and grow a fair, open web, because they give users control while providing user-friendly monetization. Our most popular product, Adblock Plus (ABP), is currently used on over 100 million devices.

      What you'll do

      Fight bugs through automation and manual testing and help us ship high quality products! You’ll apply your QA expertise in the team that cares for web extension users on Firefox and Chromium-based browsers. Being an integral part of the team, you will be involved in the whole software development cycle, building quality in from the start.

      After your morning coffee, you'll be expected to...

      • Perform own exploratory testing against our products to gain familiarity with the products and their similarities and differences

      • Run checklist tests against our products before releases

      • Respond to requests from and perform testing for the team

      • Create and keep up to date useful documentation and notes relating to the product and its testing

      • Set up and maintain automation for desktop and mobile apps

      A little bit about you...

      • Extensive experience with software testing and quality assurance, preferably in a continuously changing environment

      • Knowledge of source code management tools like Git or Mercurial

      • Knowledge of basic web technologies (HTML, CSS, JS)

      • In depth experience with test automation

      • Experience collaborating remotely using mostly asynchronous communication methods on a distributed team

      • Independent but team-oriented work style

      • Outgoing proactive involvement in your teams

      • Excellent communication skills in English

      It’s awesome, but not required, if you...

      • Have knowledge of additional scripting languages

      • Are familiar with device testing services like Google/Firebase test lab, AWS Device Farm, Browserstack or TestObject

      • Are familiar with code review processes

      • Have experience with development or testing of browser extensions

      • Have automation experience with native Windows apps

    • Close (American or European Time Zone)
      4 days ago

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.

      Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.

      We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio

      About You

      We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.

      You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.

      You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.

      You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.

      You are located in an American or European time zone.

      Bonus points if you have...

      • Contributed open source code related to our tech stack

      • Led small project teams building and launching features

      • Built B2B SaaS products

      • Experience with sales or sales tools

      Come help us with projects like...

      • Conceiving, designing, building, and launching new user-facing features

      • Improving the performance and scalability our API. Help expand our GraphQL implementation.

      • Improving how we sync millions of sales emails each month

      • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features

      • Building user-facing analytics features that provide actionable insights based on sales activity data

      • Improving our Elasticsearch-backed powerful search features

      • Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis 

      • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers

      Why work with us?

      • Culture video 💚

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon retreat video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 10 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • Academic Analytics
      4 days ago

      Academic Analytics has a opening for a remote Systems Analyst.  Candidates must live and be eligible to work in the United States.

      You’ll love this position if:

      • You enjoy helping others
      • You enjoy working in a fast paced environment
      • You are passionate about providing support to an environment that encourages teamwork and out of the box thinking
      • You are a self-confident, motivated person with a strong work ethic and excellent communication skills

      What you’ll do here:

      • Troubleshoot end user issues, provide root-cause analysis on various web and mobile applications, handle escalated server/network issues
      • Manage application software, application infrastructure and third-party application environments.  This includes installation, upgrades and patches, creating links and interfaces between systems, developing application-specific security, performance monitoring and trouble-shooting.
      • Assist in implementing and supporting single sign on (SSO)
      • Provide guidance to tier 1 team members.

      About Academic Analytics

      What we offer:

      • We strive to take care of our employees-more than just the 'work you', but rather the 'whole you' through our health, dental, vision, fun wellness challenges and Paid Time Off

      • Help prepare for your life after retirement through our 401(K) program

      • Our employees value the flexibility at Academic Analytics that allows them to balance quality work and their personal lives

      Academic Analytics, was founded in 2005.  University presidents, provosts, and other academic leaders strive to build stronger research institutions. Academic Analytics aggregates valuable information on scholarly research activity and provides user friendly business intelligence software, curated data, and analytics to these higher education professionals. These solutions help academic leaders understand the research accomplishments of faculty members, departments, programs, and their entire institution. Our tools help universities view research activity in context, identify funding opportunities, form expert teams to win funding, and increase the visibility of the institution’s research enterprise to companies, foundations, and potential collaborators. To learn more about Academic Analytics please see:  https://bit.ly/2RXh0XX

      Academic Analytics provides a great benefit package including, paid time off, 401K with match, medical benefits and more.  

      Academic Analytics is an Equal Opportunity Employer.

    • Railroad19 (US only)
      5 days ago

      At Railroad19, Inc., we build custom solutions and provide our clients with top tier development services. We’re a specialized team of developers and architects, which means, we only bring an “A” team to the table. Our culture is built on hard work and a desire to be thought leaders in the industry, this is what sets Railroad19 apart.

      Due to continuous growth, we are currently seeking a few Cloud-Native Java Developers that are fluent in both Java 8 and Spring Boot. In addition to contributing code and tangible deliverables, you will be expected to work as an advisor to help identify, educate, and foster best-in-class solutions. Creating these relationships requires strong communication skills and a passion for solving complex challenges.

      When you join Railroad19 you are part of a company that values your work and gives you the tools you need to succeed, while offering you a work/life balance. We are headquartered in Saratoga Springs, New York, but we are a distributed team of remote developers across the US.

      This is a full-time position with comprehensive benefits, vacation, 401k and more. Railroad19 provides competitive compensation with excellent benefits and a great corporate culture.

      The role is remote - U.S. located, only full time (NO- contractors, Corp-to-Corp or 1099).
       
      Core responsibilities:

      • Understand our client's fast-moving business requirements

      • Negotiate appropriate solutions with multiple stake-holders

      • Write and maintain scalable enterprise quality software

      • Build web applications using Spring Boot

      • Build Microservices that connect to Oracle and NoSQL databases

      • Build software components that integrate with a workflow engine and/or ESB to execute asynchronous business processes

      • Manage the complete software development life cycle

      • Writing functional and unit tests in order to maintain code quality

      • Work with Jenkins to perform Continuous Integration

      • Collaborate with other teams in order to deliver a high-performance application that contains little or no defects

      • Identify new opportunities, tools, and services to enhance the custom software platform

      • Support and troubleshoot issues (process & system), identify root cause, and proactively recommend sustainable corrective actions

      Skills & Experience:

      • Advanced Java development experience

      • Hands-on experience with Java 8 (especially streaming collections and functional interfaces)

      • Hands-on experience with NoSQL technologies is a plus

      • Hands-on experience with Spring Boot, Spring Cloud, and Netflix OSS is a plus

      • Hands-on experience with Oracle, MySQL, ETL

      • Hands-on experience with AngularJS and/or similar JavaScript frameworks is a plus

      • Demonstrates a willingness to learn new technologies and takes pride in delivering working software

      • Excellent oral and written communication skills

      • Experience participating on an agile team

      • Is self-directed and can effectively contribute with little supervision

      • Bachelor's or master's degree in computer science, computer engineering, or another technical discipline; or equivalent work experience

      Working at Railroad19, Inc.:

      • Competitive salaries

      • Excellent Health Care, Dental and Vision benefits

      • 3 weeks’ vacation, 401K match eligibility, work-life balance

       No Agencies***
      This is a non-management position
      This is a full-time position

      We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

    • NS8 is a fraud prevention hub with industry-leading time to value that empowers eCommerce merchants to reduce their total cost of fraud through data orchestration and early-stage detection tools that filter out malicious activity before it starts.

      Why Join Us?

      • We're blowing up and need talented engineers and leaders to keep up with our explosive business growth.

      • We've got funding and our revenue is killing it too. Our numbers are outperforming the projections in our last pitch deck - and we all know how lofty those can be.

      • Our CEO is a developer of over 20 years and has additional founder and CEO experience with fast paced startups, so he gets the engineering side and the business under commits so development can over deliver.

      • Our CTO has decades of technical expertise, running large development organizations with resources in every corner of the globe, deploying products that generate hundreds of millions of dollars annually across diverse and highly regulated markets.

      • Our CSA has over 20 years development experience with both Fortune 20 companies and founding many startups in the platform space, including several large exits.

      Our Engineers:

      • Excel in a flat hierarchy and spend almost 100% of their time writing code.

      • Love working in our agile, continuous integration and deployment environment.

      • Conceive, design, develop, deploy and operate the code they write.

      • Deploy maintainable, instrumented, predictable and reliable distributed systems on a steady cadence.

      • Write tooling for automation, diagnostics, debugging.

      • Participate in on-call rotation for their services.

      • Build with a security mindset and are up to date on industry best practices.

      • Design from the start with multi-tenancy and high availability as requirements.

      • Have developed their remote engineering muscles and are highly engaged via Slack.

      Our Stack:

      • TypeScript, React, Node.js

      • AWS technologies

      • Kubernetes

        • Concourse + Helm3 for CI/CD

        • Prometheus

        • Grafana

      • Kafka

      • ProtoBuf3

      • Mongo

      • MySQL

      Your Role:

      The Director of Cloud Infrastructure is an experienced infrastructure technologist and leader who is passionate about DevOps: leading, mentoring, and scaling teams responsible for NS8’s software development delivery pipeline, cloud infrastructure, and production services.

      Responsibilities:

      • As Director of Cloud Infrastructure, you will collaborate with the CTO, Chief Architect and entire Engineering organization to roll out and maintain DevOps best practices to enable rapid software development through a robust and secure infrastructure.

      • Manage a plan for how to move towards best practice, and communicate progress to relevant stakeholders

      • The Director of Cloud Infrastructure is responsible for NS8’s development, test, and production infrastructures.

      • Support the engineering teams with infrastructure and tools to automatically build, deploy and run applications maximizing the use of automation and observability

      • The ideal candidate will have considerable knowledge of cloud computing and AWS with experience building environments that meet high availability, scalability, and reliability criteria.

      • Experience with continuous integration, continuous delivery and continuous deployment.

      • Experience with container architecture and container orchestration tools (Kubernetes)

      • Experience managing and maintaining Kafka

      • Experience deploying, managing and monitoring production services, as well as the supporting infrastructure such as CI/CD pipelines and container orchestration (Concourse, Istio)

      • Responsible for configuration, management and orchestrating response using alerting tools such as New Relic, Honeycomb and PagerDuty. Streamline incident management and escalation process to provide 24/7 support for production services

      • Managing technical people and engineering leads, including performance management, career management, and conflict resolution

      • An ability to build teams while keeping engineers and leads engaged

      Qualifications:

      • Bachelor’s or Master’s degree in Computer Science or similar.

      • 5+ years developing software in a professional environment

      • 5+ year in DevOps

      Our Benefits:

      • Work from home or on-site in Las Vegas

      • Competitive salaries

      • Equity

      • Medical

      • Dental

      • Vision

      • FSA

      • Fully stocked kitchen for on-site employees

      Our Culture:


      • Vibrant is an understatement, company events are always first class and exciting – axe-throwing, luchador wrestling, fancy dinners, charity events, game shows.

      • Value diversity, transparency, and encourage everyone to be their authentic self.

      • Supportive, learning culture; where engineers are encouraged to present Lunch and Learns on any topics they are passionate about.



      Physical Demands:


      While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch. - The employee is occasionally required to move around the office.



      NS8 Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


      This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    • 6 days ago

      Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antartica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply or drop us a line, we’d love to talk to you!

      What you will be doing

      We are looking for a motivated and professional DevOps Engineer to help us maintain the best performing hosting architecture on the market.

      You will be instrumental in making sure our architecture is always on the bleeding edge of technology remaining stable and high performing at all times. This involves:

      • Optimizing server provisioning
      • Fine tuning our servers on a system level and on application (WordPress) level
      • Ensuring high scalability as the number of created VMs increases on our network
      • Overseeing and ensuring smooth running and completion of server-wide updates
      • Ensuring optimal software communication between our server architecture and our hosting platform (MyKinsta)
      • Acting as an escalation point for our SysOps team if a bug or issue proves to be particularly difficult
      • Creating tools to prevent or mitigate instances of high load, ensure security and stability throughout the system

      Requirements

      • 4-year undergraduate / Bachelor's degree in computer engineering or computer science
      • 5 years of experience working with Ubuntu
      • 3 years of experience writing Bash, Python and Ansible scripts
      • 3 years of experience with the standard WordPress stack (PHP, MySQL, WordPress)
      • Experience with WP-CLI
      • Experience with Nginx
      • LUA scripting knowledge
      • Excellent general understanding of Linux, cloud networking and server management
      • Deep knowledge of Google Cloud based server architecture
      • Strong experience automating against firewalls and network infrastructure (iptables)
      • Experience working with ELK stack
      • Technical awareness and ability to quickly understand new technologies


      Bonus Skills

      • Deep knowledge of LXC
      • Experience working with ZFS
      • Database query optimization
      • Having worked in JIRA
      • Good understanding of APIs and web service

      Benefits

      • We offer a relaxed working environment where everyone can work in peace
      • We do not have any investors and we do not work directly with clients. This means we rarely have any deadlines and have the luxury of thinking features through and implementing them correctly instead of quickly
      • Everyone has a voice in the development process
      • We have an amazing design (UI and UX) team so development receives fully researched and designed tasks
      • We work with only the newest and best technology

      If you want to learn more about Kinsta and what it's like to work for our team, head to our website, Kinsta.com, and look for the About Us link in the footer.

    • 6 days ago

      Theorem is a team of experts who set sound principles and best practices into action. Our team solves complex problems and builds amazing things for some of the largest global household names. We work with team members around the world and have offices in LA and New York. While this is a remote first role, initially, the position will require at least bi-monthly travel to the UK. Candidates closer to major travel airport hubs will be given priority.  You must be authorized to work in the United States.
      As Software Solutions Architect, you are a polyglot engineer with a hunger for learning new languages and tools. You see yourself as a maker and you are interested in all steps of the process, from understanding the challenge, to designing, developing and deploying.
      As a consulting Software Solutions Architect, you are always happy to be learning, choosing the right tool for the job but also becoming the foremost domain expert about our client’s business. You should always be able to answer the question: What have I learned this week?

      Responsibilities and Duties

      In this role, you will participate in the full life cycle of application development for our clients with duties including but not limited to:

      • Assist the sales team with uncovering and understanding technical requirements and producing estimates and risk assessments for new projects.
      • Become the domain expert for our clients’ business and gain a deep knowledge of their infrastructure and internal systems.
      • Research technologies and assess their fit for the challenge at hand.
      • Educate and train clients and stakeholders about the benefits of our approach to software and solutions development.
      • Assist the engineering team on product delivery by writing code and reviewing pull requests.
      • Collaborate with the team to create a successful project hand-off plan

      Qualifications and Skills

      • 10+ years of experience in software engineering.
      • Over 5+ years of experience directly consulting with clients.
      • Eager to learn new languages and technologies.
      • Proficient and experienced with at least 3 programming languages; JavaScript, Ruby, Elixir, Go, C# and Python are all a plus.
      • Strong experience designing and delivering features on both server and client sides of the development stack.
      • Demonstrated experience researching new tools, acquiring new skills, and implementing your new knowledge on the fly with confidence and accuracy
      • Experience with AWS, GCP, or Azure is nice to have.
      • Experience working with Chef, Ansible, and other provisioning technologies is a plus.
      • BS of Computer Science or similar academic background is a plus.
      • Excellent skills in spoken and written English language.
      • Possess a strong and reliable internet connection.
    • Company overview

      Ceros is an experiential content platform that empowers the creation of bespoke, immersive digital content without code. We’re passionate about helping companies transform their static digital content into engaging experiences. From custom interactive microcontent, to immersive event microsites, you can build it with Ceros. Publish and update live content instantly, and embed it into your site instantly. Join us in ending the endless creation of static content and be part of the movement towards meaningful content experiences.

      Our customers include some of the world’s leading brands, such as Mashable, GE, Red Bull, United Airlines, and IBM.

      We are well-funded and venture-backed by prominent investors including Grotech Ventures, Greycroft, and Starvest Partners.

      About the Product

      Ceros provides multiple products and the Devops team supports them all.

      The core Ceros (https://ceros.com) product is comprised of multiple single-page applications (Admin, Studio, and Player) written in Javascript using libraries like jQuery, Require, and Backbone.  It is supported by a REST backend built in PHP. The Ceros Studio is built around the HTML5 Canvas element.

      We’re in the midst of migrating both the frontend and backend to Typescript.

      The infrastructure uses Docker, Jenkins, and Cloudformation. We use a myriad of AWS offerings. We also use Okta for authentication and Fastly as a CDN.  We’re eying a migration to Terraform and Kubernetes.

      The DevOps team also supports Markup (https://markup.io), which is built in React and Typescript on the frontend and Typescript on the backend.  Its infrastructure uses Terraform and Kubernetes on AWS.

      About the Team

      As part of the Ceros product team, you’ll be working with a cross-functional group of the most talented people you’ve ever worked with. We hire only passionate and creative people with a proven and unquestionable ability to execute, and every member of the team is equally responsible for moving the product forward.

      We have a dynamic company culture that collaborates daily. We care deeply about the user experience, and we debate passionately about our ideas. When you work at Ceros, you check your ego at the door, and you aren’t afraid to be honest, especially to yourself. We take our jobs seriously but ourselves not so much.

      The DevOps team is the primary caretaker of the infrastructure, responsible for owning the infrastructure roadmap and pushing it forward.  We’re constantly looking to improve the infrastructure to make it more stable, scalable, available, more easily deployed, and easier to work with.  

      We follow DevOps principles, which means we view ourselves as the deep knowledge and support for all the developers when they need to write infrastructure code for their stories and fight the tendency to silo on a daily basis.  We each attend one of the other development team’s standups as a liaison and we keep the door to the #devops slack wide open for anyone who has questions. We review the other team’s infrastructure code to make sure it’s in line with where we want to go.  And we work to build better tooling around development processes to support the other teams in their work to push the product forward.

      About the Job

      As a DevOps focused engineer, your typical day-to-day involves:

      • Evaluating, testing and building new infrastructure tools and technology

      • Writing detailed planning documents on stories so your teammates can assess the proposed approaches to a story, offer suggestions of approaches missed, and we can all agree on where to go from there

      • Writing maintainable code (probably goes without saying)

      • Carrying out and being on the receiving end of intense code review sessions from your peers who hold your work (and their own) to the highest of standards

      • Helping the full stack development teams write infrastructure code, and reviewing said code

      • Writing clear documentation around infrastructure code and development tooling so that it’s easy to understand, use, and modify

      • Working closely with the rest of the team to deploy new releases and data migrations without hiccups 

      • And finally, ensuring the availability of the Ceros platform

      What we’re looking for:

      • Experience with CI/CD pipelines, configuration management, infrastructure orchestration, containerization, linux administration... you know, DevOps.  

        • In particular, several years of experience with Terraform and Kubernetes. 

      • An eagerness to write well documented, clear code.  You understand that infrastructure code is still code and the principles of documentation and organization that apply to every other kind of code, still apply here.

      • The wisdom of experience.  You understand that principles and design patterns are important guidelines, but not hard and fast rules.  You know when to apply a pattern and when not to, when to hold fast to a certain principle, and when to let it go.  You understand that sometimes we can’t let the perfect be the enemy of the good and we’ll have to take on tech debt, but when we do, it should be with consideration and intention (and should be documented).

      • An eagerness to learn.  We’re looking for engineers who are able and eager to keep up with the pace of our rapidly evolving field.  

      Key things to know

      • This is a remote role

      • We want you to start ASAP

      • This is a full-time position

      • Unlimited vacation days

      • Competitive salary

      • Stock options

      • Premium health insurance

      Working completely from home, you’ll be communicating often through chat rooms, email, and video conferencing. We offer flexible working hours and an extremely flexible vacation policy. And we provide excellent gear (15” Macbook Pro, iPad, external monitor, etc.). 

      Next Steps

      If you’re interested in being part of the Ceros team, please send your resume and a cover letter to us. We’re a company of passionate, honest, and sometimes silly people, so don’t be afraid to express yourself.

    • 1 week ago

      Job description

      We have active software projects and looking for 2 Senior-Level Python Developers to help us deliver a successful product. 

      About Us

      We're a US-based software agency, with an excellent reputation on Upwork, that solves our clients' toughest challenges by providing unmatched services in custom software development, consulting and support. We partner with medium to large businesses, including Fortune 500 companies, to deliver transformational outcomes for a demanding new digital world. 

      Who We Are Looking For (Senior Django Developer)

      If you're a python developer who loves to stay focused on coding without worrying about collecting requirements, dealing with clients directly, and working with a professional, organized team...get in touch! We seek a long-term partnership with someone who can work well with a distributed team, has great work ethic, open communication, and isn't afraid to contribute input if they see a better way to do things. And we'll do our part by providing you with exciting, challenging applications. 

      What We Provide You With

      We help and support you by providing the following for any project you work on:

      • Documentation

      • Full Requirements

      • Wireframes

      • Front-End Team

      • Back-End Lead

      Tools We Use

      • Atlassian (Jira, Bitbucket & Confluence)

      • Slack

      • AWS

      Interview Process

      • Upon acceptance of your proposal, we will follow-up to schedule a technical interview. The process would be the following:

      • Video Chat using Zoom (we will send an invitation link)

      • Brief Interview Questions

      • Screen share so you can walk us through recent projects and your development processes

      • Last, we will follow-up by sending a quick online coding test.

      If you feel this would be a great opportunity for you, please take the time to write us a thoughtful reply. Please put the words "serious applicant" at the beginning of your reply, so we know you read this entire job post thoroughly. 

      We ask that you only contact us through Upwork and not outside applications such as email or Linkedin. 

      Thank you and looking forward to hearing from you!

    • 1 week ago
      Job Description

      About Pluralsight Flow, powered by GitPrime 

      GitPrime is now a Pluralsight company, an entire functional department of our new parent company. We are pioneering data-driven engineering. We report on the work patterns and the people-side of software development so engineering leaders can advocate for resources and demonstrate that they're driving business value based on objective data. We have strong product-market fit with hundreds of happy customers and we are growing rapidly.  

      Working at Pluralsight 

      Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology learning platform organizations and individuals in 150+ countries count on to innovate faster and create progress for the world.  

      At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do everyday, we empower the people who power our world.  

      And we don’t let fear, egos or drama distract us from our mission. We’re adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission, we are one.  

      The Opportunity  

      As a DevOps Engineer at Pluralsight, you will partner with the DevOps Manager to curate Developer self-service tools and systems to empower our continuous deployment environment. You will keep Pluralsight’s finger on the pulse of the DevOps community by continually researching, testing, and developing solutions to better enable our Software Engineers through automation and self-service. As an embedded member of remote development teams, you will be the subject matter expert on how and when to utilize the tools built and deployed by DevOps, as well as an influential partner in delivering incredible end user experiences.Pluralsight is a leader in the tech education space, and as such, our engineers are a driving force in developing and promoting industry best practices while continually synthesizing new ideas. You will help set the bar for DevOps teams across the industry while building a product that creates the innovators of tomorrow through technical education.

      Who you are: 

      • You are an experienced DevOps professional that enjoys being in the middle of the development lifecycle
      • You love exploring new technologies and keeping your own technical skills sharp while exhibiting responsibility and caution
      • You have a passion for innovation, learning, and excellence
      • You elevate the technical abilities of those around you
      • You are an amazing communicator and effective influencer within the remote teams you are on
      • You have a track record of being analytical, methodical, and quality-driven

      What you’ll own: 

      As a DevOps Engineer with a knack for automation, troubleshooting, and problem-solving, you will be responsible for monitoring our environments, servers, and applications for health, performance, and security. You will work with our talented team of Software Engineers to decide how to best create meaningful outcomes for our end users.

      Infrastructure:

      • Develop a flexible infrastructure to promote Developer self-service, while promoting continuity across our overall environment.
      • Development of tools and systems to support Developer self-service
      • Continuous environment monitoring for application health, performance, and security
      • Maintaining a pulse on emerging technologies and discovering hidden opportunities in our environment
      • Use technical expertise and experience to evaluate industry technologies and assess practice relevance
      • Collaborate with Software Developers to research and address technical needs and to roadmap and develop new solutions
      • Maintain and improve standards of Operational Excellence
      • Ensure redundancy and resilience of infrastructure and services
      • Reliability and Performance
      • Championing of continual improvement in the areas of reliability and performance
      • Help design and implement secure environments and servers
      • Forecast and assess reliability risks
      • Ensure all infrastructure is configuration managed
      • Development Support
      • Support DevOps Manager
      • Collaborate with the Ops and DevOps teams, as well as Security, IT, and Software Engineers

      Experience you’ll need: 

      • A successful candidate will be well experienced in key areas such as AWS, Saltstack, and Terraform (or similar)
      • Experience with Kubernetes and containerization to be able to support existing teams
      • Ability to quickly analyze and comprehend new or unfamiliar technologies or ideas
      • Track record of progressive DevOps engineering experience including the following:
      • Strong systems administration skills in both Linux
      • Experience in automation and the development of automation tools
      • Strong background in continuous integration and deployment methodologies/pipelines
      • Strong administration of HAproxy, RabbitMQ, Redis
      • Strong knowledge of network security and performance
      • Knowledge of compliance frameworks (PCI, SOX, SOC 2, ISO 27001)
      • Powershell, Bash, and Python scripting
      • Database administration background in Postgres or similar
      • Experience with Kafka a plus
      • Strong understanding of DevOps mentality and tools

      Technologies and tools you’ll use and interact with here:

      • Linux - Ubuntu LTS, RHEL, CentOS 7, Fedora Core
      • Tools - Github, New Relic, TeamCity, Octopus Deploy, Saltstack, OpsGenie, ELK, Terraform
      • Services - Haproxy, Nginx, IIS, RabbitMQ, Kafka, Zookeeper
      • AWS - EC2, RDS, ECS, VPC, Route53, ELB, ALB, Lambda, Elasticache, Cloudfront, Service Catalog, Cloudwatch, CloudFormation, IAM, Certificate Manager, Directory Service, WAF & Shield, SQS, SNS
      • Data Stores - Cassandra, Postgres, MySQL, MSSQL, Redis, BigQuery, Hadoop, Elasticsearch
      • Other - Cloudflare, Salesforce.comwpengine.com, Zuora, Adobe AEM, Adobe Search and Promote
      • Languages in use here that you may help support: Python, Node.js, Ruby, Java
      Qualifications

      Additional Information

      Be Yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    • Titan School Solutions (US only)
      1 week ago
      Titan School Solutions is an EdTech startup that is on the fast track for growth and is changing the face of school nutrition. Our SaaS platform is recognized in the space for bringing state-of-the art efficiencies and real-time transparency into schools, all while remaining focused on the bigger outcome - helping K-12 students. Titan’s founders are school information technology veterans who have not only created a scalable and affordable solution but have also brought value into schools by delivering real results.

      As we continue to sky rocket within this industry, we need a Senior Full Stack Engineer to join our growing team and help us get there!   We’re looking for someone who can see the larger opportunities within a startup, move at a fast pace, face a problem head on, and do it all while producing beautiful code. 

      If that sounds like your bread and butter, then APPLY HERE!

      WHERE YOU WILL BE IN A YEAR

      • ACCELERATE YOUR CAREER! - This is a transformational opportunity for someone who is looking to for their next challenge. You will manage, code and improve an already existing high trafficsystem while working in a fast-paced field that will expand your horizons and put you far above your peers. 

      • TRANSFORM AN INDUSTRY! - You will impact an antiquated industry that is ready for disruption. You will build and change the way school data is stored, utilized and used by students across the country.

      • DRIVE TECHNICAL DECISIONS!  You will research, evaluate and determine the technical direction for teams and projects throughout the organization.

      WHERE YOU WILL BE IN A YEAR

      • TRANSFORM AN INDUSTRY! - You will impact an antiquated industry that is ready for disruption. You will build and change the way school data is stored, utilized and used by students across the country. 

      • ACCELERATE YOUR CAREER!- You will be involved in an industry that is unlike any other. You will manage, code and improve an already existing high trafficsystem while working in a fast-paced field that will expand your horizons and put you far above your peers. 

      • DRIVE TECHNICAL DECISIONS!  You will research, evaluate and determine the technical direction for teams and projects throughout the organization.

      WHAT YOU'LL DO

      • Expert (3-5 years) with AngularJS or Angular 2+ or React Framework

      • Expert (3-5 years) with .Net full framework and EF

      • Expert (3-5 years) with SQL Server

      • Strong experience (1-2 years experience) at TypeScript

      • Strong experience (1-2 years experience) using responsive web frameworks

      • Strong experience (1-2 years experience) with .NET Core and WebAPI

      • Experience developing highly scalable and high performance production API driven web applications

      • Experience with Hangfire is preferred

      • Experience with Redis is preferred

      • Experience working with large-scale distributed architecture

      • Experience with unit/integration test frameworks and tooling such as NUnit/XUnit, Mocha/Jasmine and Fiddler is strongly preferred

      • Excellent communication skills, capable of conveying complex systems and logic to both technical and non-technical audiences

      • A thirst for learning and a passion for new technologies, processes and patterns

      • A passion to help engineers develop new skills and advance in their careers

      • A drive to continuously improve both the team and the product

      • Our stack: ASP.NET, WebAPI, MVC, Hangfire, C#, SQL Server 2017, Redis, Google Cloud Platform, Git, Angular, Vue.js, and Entity Framework

      WHAT YOU’LL NEED TO GET THERE

      • Experience developing highly scalable and performant production REST API driven web applications using the ASP.NET(C#) and SQL Server tech stack.

      • Experience with a modern JavaScript Framework(AngularJS and Angular is strongly preferred).

      • Proficiency in Vanilla JavaScript and/or TypeScript

      • Strong experience using responsive web frameworks and CSS

      • Experience with unit/integration test frameworks and tooling such as NUnit/XUnit, Mocha/Jasmine and Postman is strongly preferred

      • Experience with .NET Core and Full Framework

      • Excellent communication skills, capable of conveying complex systems and logic to both technical and non-technical audiences. 

      • A thirst for learning and a passion for new technologies, processes and patterns. 

      • Experience working with large-scale distributed architecture is a plus.

      • A passion to help engineers develop new skills and advance in their careers.

      • A drive to continuously improve both the team and the product.

      • Our stack: ASP.NET, WebAPI, MVC, Hangfire, C#, SQL Server 2017, Redis, Google Cloud Platform, GitAngular, Vue.js, and Entity Framework

      WHAT WE OFFER

      At Titan School Solutions, we’re looking for bright, independent, self-motivated, and experienced people who have an entrepreneurial spirit and passion for technology. Our compensation packages consist of salary and a full suite of benefits to support our growing team. 

      This position is available for remote employment in the United States.

      • Competitive salary: Based on experience and performance.

      • Health/Benefits: Medical, Dental, & Visual. 95% paid by employer!

      • Unlimited PTO: We believe in work/life balance to reward our rock stars for delivering great results. 

      • 401K: We offer 100% upto 5% of salary.

      • The Right Gear: All the bells and whistles you need to drive results.

      • Ownership: You’ll be a crucial member of the initial build-out team, offering unlimited opportunity for growth and professional development.
    • 1 week ago

      Security Architect Job Responsibilities and Duties


      Syncro is a small team crafting applications helping small business be more successful. Our software does job tracking, marketing, invoicing, integrates tons of online tools -- and is awesome.

      We're building a company that has fun inventing. We go fast, and our customers love us. Thousands of repair shops and IT Professionals all over the world rely on our platform for their entire business operations.

      We are different - we really do care, the founders are writing this ad and holding interviews.

      We are building a powerful Remote Machine Management (RMM) platform and this space demands the utmost in security. This is where you come in! As a lead in the security team you’d be relied upon to coordinate vulnerability assessments, field incoming reports from bug bounty programs, assist real-time in active attack scenarios, help marry business requirements with state of the art security systems, and more.

      WHAT YOU'LL BE DOING:

      • Perform penetration testing on new and existing application architecture

      • Gather requirements and current standards to overview technology and make recommendations

      • Plan architecture changes and help guide new innovative security programs

      • Keep up-to-date on the latest security standards

      • Document security procedures for hosted environments, remote workers, internal tools, and the production platform.

      • Estimate cost and budget for security updates

      • Oversee technical implementations during security or other IT updates

      • Mitigate damages during a cyber attack and respond to threats quickly

      • Coordinate outside security vendors for vulnerability assessments, audits etc

      HIGHLIGHTS:

      • A salaried position designed to grow with the company(seriously, try us).

      • We want this to be your dream job - but we need your help(tell us how).

      • We will advance your career like nobody else-- stay with us for the long haul and we'll keep you challenged, learning, passionate, and growing.

      • We are currently a dispersed team working from home.

      • We offer comprehensive health, vision, and dental coverage and a 401(k).

      WHAT WE'RE LOOKING FOR:

      • A few years of professional experience working on application security and network security.

      • Ruby on Rails or web development experience is a major plus.

      • No specific education necessary.(really.)

      • Excellent communication skills - verbal, written and electronic.

      • You care-- which means sometimes putting yourself out there for a customer experiencing pain.

      • Ability to multi-task in a fast paced environment.

      • You're kind and wily(in a good way).

      • Bonus: Experience with HIPAA compliance or other similar experience.

      HOW TO GET HIRED BY US:

      Just demonstrate that you are an individual, you have a personality, you enjoy life, and you enjoy good work. And please include a resume. If you have a cover letter that can highlight something you know about our product, the space, and security trends in this space, that would be fun to read!

      Syncro is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.

      Pay: DOE. Let's Talk.
    • Do you want to be part of a team that helps over one million designers create amazing products every day? We're looking for a full-time Site Reliability Engineer to join us at Sketch.

      We are building a cloud platform that helps teams to collaborate on Sketch designs in every possible, efficient, and beautiful way.
      Your mission will be to shape this cloud infrastructure defining and building every piece, from development environments to metrics processing and observability, including security policies, network design, deployment strategies, high availability, etc...

      Our stack is currently based on a mix of serverless and traditional server applications. You will propose new projects to make sure this platform has the best technology for our product goals and our team. You are proactive and have a "get the job done" attitude. You are also not afraid of getting deeper and deeper in order to debug a problem, especially in production.

      There are always many things to do at Sketch. You need to be an organized and communicative person. You are used to prioritizing Infrastructure tasks and projects and you like to back your decisions and proposals with arguments. As a part of a team with very skilled people being an excellent team player is essential.

      As a remote organization
      There are three keys to us. It requires excellent communication skills as well as good written and spoken English. You need to be self-motivated and be comfortable working in a remote position. And also it requires high-quality documentation. You to have an eye for detail, in general, and especially for the documentation.

      We believe in
      Automated, simple, and quality tested infrastructures. It's essential that you have experience developing infrastructures as code and you enjoy coding. You are very critic with your own job and you always try to find the cleanest way to do it. You understand well the right balance between adopting new technology, current stability, maintainability, and simplicity. Like us, you also believe that speed and reliability are two of the most important web platforms features. You like to design and build processes and platforms that run flawlessly and fast.

      The ideal candidate
      • Has experience with different stacks (mainly Linux based), technologies and production models and has participated actively on the build of important pieces of a cloud platform.
      • We would like to know as much about you as possible. Contact us and tell us about your experience and your motivations for this job and send us any link of something that represents you or your experience.
      Even if you feel you are not 100% exactly the person described, we would still love to hear from you. We value anything that makes you different from the description.
      Even if you're not able to tick all of these boxes, we would still love to hear from you.
    • 1 week ago

      Hours: (12pm-8pm UTC)

      Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antartica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply or drop us a line, we’d love to talk to you!

      What you will be doing

      We are looking for a talented and experienced SysOps Engineer to help us maintain our server infrastructure and make sure every site always runs smoothly on our servers.

      You will be involved in updating key parts of our architecture, proactively making sure all our servers are stable and resolving emergencies. This involves:

      • Creating new Google Cloud virtual machines
      • Assisting the Support team by investigating bugs and issues reported by our clients affecting our infrastructure or platform
      • Monitoring our infrastructure and responding to instances of high load. Investigating the issue, taking steps to stabilize the infrastructure, documenting the steps taken, communicating lessons learned for the improvement of the team, and proposing changes to avoid a recurrence
      • Responding immediately to any system outages during a scheduled 8-hour shift
      • Reviewing firewall rules and making necessary adjustments in response to malicious traffic reaching our platform
      • Assisting the DevOps team in the development of new tools and in the refinement of existing tools

      This role's shift need is Monday to Friday 12pm-8pm UTC.

      Requirements

      • 5 years of experience working with Ubuntu
      • Excellent general understanding of Linux, cloud networking and server management
      • Experience with the standard WordPress stack (PHP, MySQL, WordPress)
      • Deep knowledge of LXC
      • Experience working with ZFS
      • Deep knowledge of Google Cloud based server architecture
      • Strong experience automating against firewalls and network infrastructure (iptables)
      • Experience writing Bash, Python and Ansible scripts
      • Experience working with ELK stack
      • Technical awareness and ability to quickly understand new technologies

      Bonus Skills

      • 4-year undergraduate / Bachelor’s degree in computer engineering or computer science
      • Database query optimization
      • Experience with WP-CLI
      • Experience with Nginx
      • LUA scripting knowledge
      • Having worked in JIRA

      Benefits

      • We offer a relaxed working environment where everyone can work in peace
      • We do not have any investors and we do not work directly with clients. This means we rarely have any deadlines and have the luxury of thinking features through and implementing them correctly instead of quickly
      • Everyone has a voice in the development process
      • We have an amazing design (UI and UX) team so development receives fully researched and designed tasks
      • We work with only the newest and best technology

      This is a fully-remote role. You can work from anywhere with reliable internet access.


      If you want to learn more about Kinsta and what it's like to work for our team, head to our website, Kinsta.com, and look for the About Us link in the footer.
    • About Us

      Secureworks® (NASDAQ: SCWX) is a technology-driven cybersecurity leader that protects organizations in the digitally connected world. Built on proprietary technologies and world-class threat intelligence, our applications and solutions help prevent, detect, and respond to cyber threats.  Red Cloak™ software brings advanced threat analytics to thousands of customers, and the Secureworks Counter Threat Platform™ processes over 300B threat events per day. We understand complex security environments and are passionate about simplifying security with Defense in Concert™ so that security becomes a business enabler. More than 4,000 customers across over 50 countries are protected by Secureworks, benefit from our network effect and are Collectively Smarter. Exponentially Safer.™ www.secureworks.com

      We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.  

      Role Overview

      In this exciting role, you will work on the next generation of Securework's security products. You’ll join a very seasoned team of Software Engineers and Data Scientists, and collaborate with stakeholders across security and technology groups to drive innovation.  Your focus will be on DevOps functions within a Kubernetes environment including continuous delivery, monitoring and security across a diverse set of environments from development through to production.

      The ideal candidate will possess strong technical knowledge and software development background with an emphasis on Kubernetes, continuous integration and continuous delivery (CI/CD), designing and developing software leveraging Public Cloud platforms (e.g. AWS, GCP, Azure).  This position also requires experience in designing, developing and reviewing security and technology architectures, and the ability to identify and drive issues to closure. This individual must be a consensus builder, a team player, and work well within an open security posture environment. Red team experience and mentality a definite plus.

      To learn more about one of our newly launched products that you will secure and develop, explore here

      Core Responsibilities Include

      • Delivering production code at a regular cadence using Agile techniques, tools and methodologies.

      • Building automation tools and components to enhance the installation and provisioning of cloud-based applications in AWS, Azure, or similar cloud providers.

      • Collaborating with Software Architects, Software Engineers, and Data Scientists and ensuring products and services are pushed into production in a secure fashion.

      • Automating the deployment of products and services and actively monitoring to ensure uptime and effective performance of applications and platforms.

      • Acting as an escalation point to address issues with outages and operations and actively forecasts to proactively address issues and minimize downtime.

      Required Skills and Experience

      • 8+ years of software development experience with emphasis on DevOps responsibilities.

      • 2+ years of Kubernetes experience focused on DevOps.

      • A deep understanding of CI/CD tools, processes and a strong desire to help teams release frequently to production with a focus on creating reliable high quality results.

      • Strong development experience with languages such as Python and Go.

      • Strong background integrating continuous delivery (CD) tools, such as Spinnaker, GitLab or Argo, with Kubernetes.

      • Experience integrating CI/CD feedback with code review systems like GitLab and group chat software such as Slack or Mattermost.

      • Experience integrating monitoring and alerting capabilities using software such as Grafana, StatsD, Prometheus, DataDog, etc.

      • Experience working or developing autoscaling tools (ex. Vertical Pod Autoscaler, Cluster Autoscaler and/or the Horizontal Pod Autoscaler).

      • Expertise with Amazon AWS, Google Cloud Platform and other common public cloud providers.

      • Ability to tackle problems both at the large scale and the small scale, with constant focus on optimization, high availability, and security as it relates to the CI/CD process.

      • A drive to continually learn new technologies, tools, and methodologies, including those out of your comfort zone.

      • Strong attention to detail, excellent analytical capabilities and a passion for building robust platforms for accelerating delivery to production.

      • BS in Computer Science, Software Engineering, Computer Engineering, or equivalent experience.

      Preferred Skills and Experience

      • Experience with Gitlab.

      • Past experience with infrastructure tools such as Terraform, Packer, Ansible and Vault.

      • Experience writing Kubernetes operators is a plus.

      • Experience solving problems in a live production environment.

      • Experience working with and managing multiple Kubernetes clusters, preferably with federation.

      • Certified Kubernetes Administrator (CKA) a plus.

      • Prior experience working at a startup or in an entrepreneurial environment.

      Secureworks (A Dell Technologies Company) is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.  Learn more about Diversity and Inclusion at Secureworks here.

    See 45 more Software Development jobs
  • Customer Support / Customer Success (22)

    • ABOUT THE JOB

      • The Customer Success Specialist lives at the intersection of customer support and sales. They are a critical part of our efforts to keep customers happy and engaged. As a Customer Success Specialist, you will:

      • Triage incoming customer conversations. Most of them you’ll answer yourself, some require you to gather baseline information and pass it to another department, others require immediate escalation

      • Become a Roon expert. You'll be fielding questions from B2C and B2B customers over email, social media, and on our community site

      • Write and update documentation to proactively help customers achieve their desired outcomes

      • Leverage and improve upon sales strategies that drive customer happiness, renewals, and expansion

      • Quickly resolve billing and account administration issues

      • Monitor customer health and identify customers who are retention risks

      • Act as a liaison between the customer and the product team

      • Engage with our community and act on opportunities to delight customers

      ABOUT YOU

      📝 **You’re an excellent writer.** We’re a fully remote team that relies heavily on asynchronous, written communication. And since you’ll be chatting with customers exclusively over email, social media, and on our community site, you’ll need writing chops appropriate for a public audience.

      🗣 **You love interacting with customers!** This role isn’t a stepping stone to another department at Roon Labs. You love being on the front lines with customers and want to pursue a career in customer success.

      ⚡️ **You process and resolve issues quickly.** You can quickly distill complex questions and respond to them accurately and concisely. You’re an expert at making complicated situations simple and painless.

      🖥 **You’re somewhat technical.** You know a little bit about how the internet, computers, software, and mobile applications work together. Or you know where to look for answers when you run into a problem with your computer. You don’t need a computer science degree or prior experience in a technical support role, but you do need to be able to document technical issues and report them back to the team.

      💡 **You’re eager to help.** When things break or something goes wrong, you’re eager to hop in and help. And after that, you reflect on what happened and make suggestions for improvement. You make noise when you get stuck or something feels wrong.

      BONUS POINTS

      • Experience using help desk software

      • Knowledge or familiarity of the high-resolution audio industry

      • Prior remote work experience, or you’ve built side projects that demonstrate you can be focused and productive on your own

      • Video editing or production experience

      • Sales experience

      BENEFITS

      🚀 Fully remote!

      ✈️ Unlimited paid vacation

      🩺 Health/Dental/Vision Insurance (80/20)

      👨‍👩‍👦‍👦 Paid parental leave

      💰 401k with company match

      HOW TO APPLY

      Send us an intro note that tells us more about your skill set, why you want to work at Roon, and how you can help us reach and exceed our customer success goals. We're looking for great writers with passion and enthusiasm for helping others, so this is your time to shine! A complete Angel profile with your resume uploaded is also appreciated.

    • About Us:


      Our mission is to help people become happier, healthier, and more resilient in the face of life’s challenges. The science suggests these are skills -- ones that meditation makes us better at.


      At its core, meditation is a simple, secular, scientifically validated exercise for your mind. Like running in the 70’s, or yoga in the 90’s, meditation is now poised to become the next big public health revolution. Join the team that’s accelerating this revolution. Ten Percent Happier touches millions of lives with award winning apps, books and a podcast, is backed by extraordinary investors, co-founded by #1 New York Times Bestselling author Dan Harris of ABC News, and guided by the world’s most respected meditation teachers & scientists.


      The Role:


      As a full-time, remote senior customer support representative, you will have the chance to deliver exceptional support to Ten Percent Happier customers, creating another positive touchpoint with the Ten Percent Happier brand. You’ll work closely with the Support Manager and other team members to ensure the Support team is providing effective and timely responses to customer requests and enabling our users to successfully navigate through their Ten Percent Happier experience. As part of a close-knit team in a fast-paced and fun startup, you’ll play a key role in keeping our current customers happy and meeting the demands of potential and future customers as we move into our next phase of growth. In this role you’ll help shape our company’s best in class culture of support, marrying technical and problem-solving expertise with skillful diplomacy and genuine care for our customers. If you want to master your craft and work with one of the best teams on the planet, while improving the lives of countless people around the world, this might just be your dream job.


      Responsibilities include:

      • Provide front-line customer support for our community via email and other channels.

      • Handle customer requests and questions with a thoughtful, friendly and empathetic tone.

      • Communicate clearly in writing to people with a wide range of technical understanding.

      • Maintain comprehensive knowledge of Ten Percent Happier products, especially the Ten Percent Happier mobile app, to support customers in navigating our products and to identify and escalate bugs, issues and user pain points appropriately.

      • Master a wide variety of technical issues and software interfaces to quickly diagnose and resolve a range of customer support needs.

      • Work collaboratively with the larger Support team, as well as the other teams at the company, to plan for and execute on key company initiatives.

      • Help create and maintain internal and customer-facing documentation.

      • Show composure, resilience, and flexibility as customer needs evolve and case volume changes.

      • Above all, be able to represent Ten Percent Happier to our customers through unflappable diplomacy and empathetic communication.

      Ideal Experience & Characteristics:

      • 2-5 years of previous professional experience in a customer service/support environment that involved technical knowledge, well-crafted written communication, and close collaboration with a team.

      • Passionate about creating an amazing customer experience.

      • A sense of urgency and a satisfaction from going above and beyond to provide solutions.

      • Technically savvy and can pick up new technology very quickly and confidently.

      • Strong comfort level and familiarity with both Desktop platforms and mobile devices.

      • Prior experience with Help Scout or equivalent customer support ticketing platform ideal.

      • Incredibly organized and detail-oriented, with exceptional critical-thinking and troubleshooting skills.

      • Great writer with a clear, thoughtful and friendly writing style.

      • Self-motivated and accountable, while thriving in a collaborative team.

      • Excellent under pressure and can adapt quickly in a fast-moving startup environment.

      • Excited about making meditation and contemplative wisdom widely accessible.

      • BA/BS degree preferred. Advanced degrees welcome. Substitutions by experience considered.

      Benefits:

      • Be a key member of a small team in a very collaborative environment.

      • Become a part of a rapidly growing company that is changing millions of lives.

      • Work remotely from a home office or co-working space, while being fully integrated into a remote-friendly company.

      • Get a competitive compensation package with equity and benefits.

      • Join a culture that values clear and kind communication, a dedication to crafting incredible products and content, and will engage your intellect and curiosity on a daily basis. We’re passionate about reasonable work hours, flexibility in getting work done, and respecting and valuing the whole life you live.

      • Be welcomed into a diverse and inclusive workplace where we learn from each other’s experiences, abilities and perspectives. We are an equal opportunity employer.

    • PieSync is a growing startup with the sole purpose of increasing productivity of companies worldwide by connecting all major Saas applications.

      We built a platform that connects 180+ different Saas applications (Google Contacts, MailChimp, Salesforce,…) through an intelligent, 2-way synchronization engine. We help small businesses worldwide to implement smart workflows and keep their contact database up-to-date.

      We are hiring a Customer Support Specialist to join our team. As part of the Customer Success team, you will be the first point of contact for PieSync users enquiring about services, accounts and you will provide excellent customer service using the PieSync brand voice.

      What you’ll be doing:

      • Customer Support - responsible for answering any questions that the PieSync community may have via social media, email or phone

      • Engage in consultative selling by being a trusted advisor for PieSync customers

      • Respond quickly and accurately to customers' incoming inquiries related to price, configuration, product specification, etc

      • Promote new products, marketing activities, events etc. to the PieSync customer base

      • Ensure effective internal communication across the company

      • Manage our online help platform by creating new content and optimize existing information

      •  Facilitate company growth by achieving the support team target together with your colleagues

      What you’ll bring to the table:

      • Bachelor’s degree

      • Highly independent attitude combined with strong organisational skills

      • Due to having colleagues working in different timezones, we expect solid communication skills

      • Customer first-attitude with support experience in a related or similar field. Additional sales experience is considered a plus

      • Proactive mindset with the ability to bring solutions and new ideas to the table

      • Self-starter who possesses the ability to prioritise tasks and multitask

      • Proficient with computer and software applications

      • Ability to build strong business relationships with both customers and colleagues

      • Ability to work in a fast-paced, international environment

      • Team player, enthusiastic, positive personality, results driven

      What we offer:

      • Working on an exciting product with a top team

      • Fast-moving, fun and challenging startup environment with flat hierarchies

      • Flexible office hours

      • Competitive salary

       Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

      About HubSpot

      HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business  builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

      You can find out more about our company culture in the HubSpot Culture Code, which has more than 4M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

      HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts, and we have offices in Dublin (Ireland), Sydney (Australia), New Hampshire, Singapore, Tokyo (Japan), Berlin (Germany), and Bogotá (Colombia).

      By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes.  HubSpot's Recruiting Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

    • Who we are

      Mozio is a start-up company, founded and headquartered in San Francisco, California. We are a team of ~70 talented professionals distributed around the globe.

      Our product is a search and booking engine for Ground Transportation.

      Our mission, you may ask? To facilitate sustainable travel, either to new places, or within cities, by making urban transportation more efficient. We want to help companies, travelers, urban dwellers navigate cities using the cheapest and most eco-friendly options.

      Job function

      A CS Expert’s main task is to build lasting relationships between Mozio and its customers and make sure their expectations are met and exceeded.

      Their duties and responsibilities include managing incoming calls, emails and chat messages from Customers, service Providers and Partners.

      The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

      What are our values?

      1) We communicate constantly with each other

      2) We take ownership over all our assignments

      3) We trust and rely on each other

      4) We are creative and proactive

      5) We learn from each mistake and capitalize our lessons learned

      Who are we looking for to staff this open position?

      • We only hire top-performing individuals who care about being challenged and successful.

      • We trust they will be motivated by the inner drive to produce the best results, and will be proud of work well done.

      Here are some more characteristics of a successful CS Expert:

      ✓ They are genuinely excited to help customers

      ✓ They provide accurate, valid and complete information by using the right methods/tools. They possess a high level of attention to detail

      ✓ They’re patient, empathetic, and passionately communicative

      ✓ They are natural problem-solvers. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints

      ✓ They put themselves in their customers’ shoes and advocate for them when necessary

      ✓ They are customer-focused and experts in adapting and responding to different types of characters. They are people-oriented

      ✓ They are skilled in multitasking, prioritizing, and managing time effectively

      ✓ They produce high-quality work

      ✓ Goals are not their destination but their starting point

      ✓ Their experience not only helps them succeed but also enrich the Company

      What's in it for me?

      First and most importantly, being part of an organization focused on bringing out the best in our team, and helping them grow and develop together with the Company. As a growing start-up company, we have plenty of career opportunities to offer!

      But also, you’ll get to work from home or wherever in the world you want to. You can even travel the world while working with us! A salary in USD + unlimited vacations and equity are part of the compensation package.

      If this description resonates with you, we’d love to receive your application and learn more about you! Please apply sending an email to [email protected] and let's talk!

    • Support Engineer – Terraform Enterprise

      HashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. This is a phenomenal opportunity to join a small team and have a direct impact on HashiCorp’s fast growing business. This highly visible position will be an integral part of both the Support Engineering and Terraform teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, and results. You are a self-motivated, detail-oriented individual with an eye for automation, process improvement, and problem solving. 

      Collaborating with the Support Engineering Manager, you will be a key member of the Customer Success organization and will directly impact customer satisfaction and success. The Support engineer will triage incoming issues related to Terraform Enterprise and independently work to find viable solutions. You will contribute to product growth and development via weekly product and marketing meetings. You will attend customer and prospect meetings as needed to help debug or install the product and is expected to be a liaison between the customer and HashiCorp engineering. When possible, the Support Engineer will update and improve product documentation, guide feature development, and implement bug fixes based on customer feedback. 

      RESPONSIBILITIES

      • Triage and solve incoming support requests via Zendesk within SLA
      • Document and record all activity and communication with customers in accordance to both internal and external security standards
      • Reproduce and debug customer issues by using or building existing tooling or configuration
      • Attend weekly product engineering meetings to discuss issues pertinent to support
      • Collaborate with engineers, sales engineers, sales representatives, and technical account managers to schedule, coordinate, and lead customer installs or debugging calls
      • Contribute to product documentation, customer knowledge base, and best practices guides
      • Continuously improve process and tools for normal, repetitive support tasks
      • Periodic 24/7 on-call rotation

      Goals:

      30 days: you should be able to -

      • Holistic understanding of (P)TFE and the interaction with the TF ecosystem
      • Successfully perform all common work flows within Terraform Enterprise
      • One contribution to extend or improve product documentation or install guides
      • Ability to answer Level 1 support inquiries with minimal assistance

      60 days: you should be able to -

      • Effectively triage and respond to Level 1 & 2 inquiries independently
      • Provision and bootstrap (P)TFE instance with low-touch from engineering
      • Ride along on 1-2 live customer install calls
      • Locate and unpack the customer log files. Familiarity with its contents
      • Effectively search for prior similar issues within ticketing system and the knowledge base
      • Author one customer knowledge base article from area of subject matter expertise

      90 days: you should be able to -

      • Effectively triage and respond to a production down issue with minimal assistance
      • Run point on a live customer install without assistance
      • Independently find points of error and identify root cause in the customer log files and report relevant details to engineering
      • Implement small bug fixes or feature improvements
      • Read all incoming RFCs and PRDs from Engineering
      • Collaborate or comment on Engineering RFCs and PRDs

      REQUIREMENTS

      • 3+ years Support Engineering, Software Engineering, or System Administration experience
      • At least 2 years in a customer facing role
      • Expertise in Open Source and SaaS is a major advantage
      • Excellent presence; strong written and verbal communication skills
      • Upbeat, passionate, and unparalleled customer focus
      • Well-organized, has excellent work ethic, pays attention to detail, and self-starting
      • Experience managing and influencing change in organizations
      • Strong project management skills
      • Familiarity with Ruby on Rails, Ember.js, Bash, or Go
      • Interest in cloud adoption and technology at scale 

      EDUCATION

      • Bachelor’s degree in Computer Science, IT, Technical Writing, or equivalent professional experience 

      About HashiCorp and this opportunity

      This is a full-time position with a highly competitive compensation and benefits package. You will have the opportunity to work with a dynamic and ambitious team. HashiCorp is a series C start-up in San Francisco that is best known for creating a suite of software tools that help enterprise companies automate their infrastructure and helps them migrate to the cloud. HashiCorp’s software suite allows users to provision, secure and run any infrastructure for any application. 

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

      LI-RS1



    • 1 week ago

      Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization. 

      We are looking for our second Customer Experience Advocate to assist our prospects and customers when using the Postscript platform. This hire will be the first line of customer communication in chat to troubleshoot, recommend solutions, and guide users through features and functionalities. You will be primarily inside of chat but occasionally will talk to customers via video conference. This person will contribute to our knowledge base of content. 

      To be successful in this role, we are looking for an excellent communicator and a person with the ability to earn trust and build relationships. Experience with helpdesk software is valued, but not required. Postscript uses Intercom. 

      This role is full remote, so comfort with being a self-starter and ambiguity is a must. Job title and role specifics will be based on experience. This role is going to follow a PST workday of 10:00-7:00 PST with some flexibility on the exact timing.

      Responsibilities

      • Respond to prospect and customer needs quickly via chat, email, or video call
      • Maintain help articles and knowledge base content for self-serve customers
      • Organize product feature requests with the rest of the Postscript team
      • Update our CRM with information about useful discussions with customers
      • Inform customers about new features and functionalities
      • Embody the Postscript brand to be solutions-oriented 
      • Follow up with customers to ensure their technical issues are resolved
      • Gather customer feedback and share with our Product, Sales, and Marketing teams
      • Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge

      What We'll Love About You

      • 2-5 years of experience as a Support Specialist or similar customer success role
      • Several years of experience in a remote-first role
      • Experience using helpdesk software and remote support tools (Intercom is a plus)
      • Experience with e-commerce and digital marketing is a plus
      • Understanding of how CRM systems work
      • Excellent communication and problem-solving skills
      • Experience interacting directly with customers
      • E-commerce experience/knowledge
      • Strong comfort multitasking and excellent grammar 
      • (Extra) Experience working in support of a SaaS tool 

      What You'll Love About Us

      • Happy customers who want your product
      • Opportunity to join a rocket ship in its early stages
      • Lots of room for growth – we empower our people then get out of their way
      • Fun – we're passionate and enjoy working together
      • Transparency - we’re open about the state of the business and take mentorship seriously
      • Empathy - we care about our employees and our customers - no room for jerks
      • Fast-paced, growth-focused environment
      • Travel - we get the whole team together in fun locations 3 times/year
      • Remote culture - work from home (or wherever)
      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
      • Pick your own equipment/work set up
    • The Customer Success Manager is responsible for developing customer relationships with the objective of customer retention and growth. The Customer Success Manager works closely with customers to ensure they are satisfied and partners with customers to solve problems. The Customer Success Manager owns the account relationship after the sales process is complete and remains the primary customer contact throughout the customer lifecycle.

      Reporting to the Director of Customer Success - Research, the Customer Success Manager will work exclusively on the Kuali Research product and this position will be on the Kuali Research product team.

      ABOUT THE COMPANY

      Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      Responsibilities:

      • Oversee customer implementations, provide project management and provide other onboarding assistance as needed.
      • Provide analysis of customer business process and provide insight as needed.
      • Become a trusted advisor to multiple people at the customer school and become the customer’s voice within the company.
      • Monitor the health of the customer relationship.
      • Solve problems that arise during the customer lifecycle to ensure continued satisfaction.
      • Communicate with customers on a regular basis to share best practices and provide information about new features.
      • Share customer feedback with the Product team to help guide product development.
      • Provide customer stories to other teams as requested
      • Manage the customer renewal process.

      Requirements

      Background:

      • Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.
      • Technical aptitude with the ability to understand and communicate technical concepts in a clear and simplistic way.
      • Proactive and sensitive to customer needs.
      • Strong communication skills, both spoken and written.
      • 1-3 years of experience working with Higher Education institutions or similar
      • 3-5 years of experience implementing or supporting an enterprise-class system
      • The ability to multi-task effectively in a fast-paced environment.
      • Project Management certification
      • Business Analysis certification

      Other requirements

      • You’ll have the opportunity to travel. The travel requirement could be 35%.
      • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

      SKILLS AND EXPERIENCE (desired):

      • You've used Kuali Research and/or worked in a Higher Education's Research department.
      • You've received a Business Analysis certification
      • You've been trained in change management techniques and philosophy

      Benefits

      BENEFITS

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Fully remote environment
    See 15 more Customer Support / Customer Success jobs
  • Design (14)

    • This UX Researcher or Senior UX Researcher position for our Manage stage group is 100% remote.

      A brief overview:

      GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than tripled the size of the UX Research team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product direction you’d contribute to when working here.

      As a UX Researcher at GitLab, you will be embedded into our Manage section, overseeing user research for a range of users and use cases. You’ll work on high-traffic, ever-maturing product categories, such as our value stream analytics features, access management capabilities, and compliance solutions. The work you’ll be overseeing will be impactful and highly visible to millions of our users across the globe.

      What you can expect in a UX Researcher role at GitLab:
      • You'll need to proactively identify generative user research projects within our Manage stage.
      • You’ll collaborate with other UX Researchers to identify research studies that will require you to work across our different stage groups.
      • You'll partner with Product Managers and Product Designers to execute research projects within their respective groups.
      • You’ll guide, and where necessary train, Product Designers and Product Managers in how to undertake evaluative research projects and in how to create strategic deliverables such as journey maps, storyboards, competitive analyses, and personas.
      • You’ll need to have a high-level understanding of the features, technical constraints, and competitor landscape found in our Plan, Manage, and Create stage groups. Working knowledge of the end-to-end GitLab product will also be required too.
      • You’ll be comfortable evangelizing research. We aim to share user insights with both the broader organization and externally.
      • You’ll do this to increase empathy while helping the team to continue to grow the maturity of our UX practice.
      • As a Senior, you’ll lead strategic user research initiatives that span multiple-stage groups or across our entire product.
      • You’ll mentor UX Researchers, both inside and outside of your product area.
      • You’ll actively contribute to our UX Research processes, our documentation, and our research repository. You’ll need to be comfortable working in the open, collaborating with our community, and approaching research in a transparent manner.
      • You’ll engage in social media efforts, including writing blog articles and responding on Twitter, as appropriate.
      • As we’re growing, you’ll interview potential UX Research candidates.
      • You’ll help our Research Coordinator to build on our First Look participant recruitment platform.
      Projects you might work on:

      You will be leading generative research projects within our Manage teams. You'll be leading research studies on analytics features, two-factor authentication flows, and permissioning. You’ll also support Product Designers and Product Managers who are doing evaluative research and usability testing in these areas. The users you’ll be working with are in a range of job roles, from Product Designers and Project Managers to System Admins and Software Engineers. At GitLab, we work using Agile methodologies and ship features monthly.

      You know you are doing a good job as a UX Researcher when:
      • You collaborate effectively with our Product Designers and Product Managers.
      • You can quickly build rapport with GitLab's users.
      • You contribute ideas for feature improvements based on your research findings.
      • Your research work enables our Product Designers and Product Managers to work effectively in front of our sprint cycle, as outlined in our Product Development Workflow.
      You should apply if:
      • You have significant professional experience working as a User or UX Researcher in a technical domain.
      • You've got experience doing research alongside a product design team.
      • You'll bring excellent planning and organizational skills as you'll need to manage multiple competing priorities.
      • You are experienced applying research methodologies in a remote setting.
      • You've mentored other UX Researchers.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
      • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.
      It would be an added bonus if:
      • You've worked for a fast-paced startup or high-growth scale-up.
      • You have led user research efforts within analytics tooling, access mangament features, or on products within heavily-regulated industries.
      • You have a degree in psychology, human factors, human-computer interaction or related field.
      • You’re experienced with open-source tools or working in an open-source organization.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.

      Hiring Process and compensation:

      Our hiring process for this UX Researcher or Senior UX Researcher position typically follows four stages. The details of this process, our levelling structure, and the compensation for this role can be found at the bottom of our job family page.

    • ABOUT US

      Vivante Health is a disruptive, innovative and life-changing startup, focused on improving health and quality of life for those with invisible, stigmatizing and isolating chronic conditions. We are starting with a focus on digestive disorders (GIThrive®), using real human interaction and scalable technologies (along with patented devices) to provide an invaluable careteam (pharmacist, advocate "Sherpa", psychosocial expert, and clinical dietician) 24/7/365, to a population that badly needs resources and help. Over 70 Million people in the US have digestive disorders, which is double the number of people living with diabetes. We are the first and only company providing coordinated care for digestive health. We are not only improving the health of millions of Americans, but we are also GREATLY reducing the cost of care for those with gut issues.

      SUMMARY OF POSITION

      The Acquisition team at Vivante Health is seeking a junior graphic/digital designer to produce collateral geared toward lead generation and lead nurturing, as well as supporting needs for the sales team. The ideal candidate will be someone with strong graphic and web design skills, an understanding of brand consistency and the ability to work within brand guidelines, and experience designing a variety of content types including marketing emails, landing pages, white papers, brochures/one-sheets, web graphics & illustrations, presentations, and display ads. An ability to handle multiple projects at once, as well as quickly iterate designs based on feedback is a must.

      PRIMARY RESPONSIBILITIES

      - Design sales enablement tools, marketing collateral, materials & signage for events, proposal templates, powerpoint templates and presentations, marketing html emails, display ads, and other marketing & communications materials as needed, adhering to brand guidelines and based on project specifications/requirements

      - Act as the first and last line of defense against brand creep; own the style guide and ensure that all materials are on-brand

      - Meet with internal clients to understand design needs; review creative briefs and determine requirements

      - Work with copywriter and content manager to produce layouts and final designs

      - Schedule projects and define timelines

      - Produce drafts for review by internal clients and management; make revisions based on feedback received

      - Propose graphics for testing digitally and revise based on performance

      - Review final productions for errors and ensure a high standard of quality

      REQUIREMENTS

      - Degree in Design, Fine Arts, or related field

      - 2-3 years experience in graphic or web design

      - A strong portfolio of design work, including a variety of print and digital assets: powerpoint presentations, brochures/PDFs, email, banners, etc.

      - Strong understanding of branding & ability to design materials that adhere to brand style guidelines

      - Highly skilled with Adobe Creative Cloud/Creative Suite

      - Basic HTML & CSS or experience building HTML emails

      - Detail-oriented and a keen eye for aesthetics

      - Excellent communication skills; ability to conceptualize visuals based on requirements and present ideas to management

      - Ability to work in a fast-paced environment and manage multiple projects at once

      NICE TO HAVE

      - Experience working remotely

      - Experience working for a B2B organization

      - Understanding of or experience with designing for accessibility

      APPLY

      Please include a link to an online portfolio or portfolio samples in your application.

      This job description is not intended to be complete or limiting. The role will require a proactive and flexible approach to manage tasks. Vivante Health is an equal opportunity employer.

    • About the Company:

      Clarifai is an artificial intelligence company that excels at visual recognition. We do not sell an abstract, futuristic technology - we sell a solution that people can use today to solve real-world problems. We believe that the same AI technology that gives big tech companies a competitive edge should be available to developers and businesses. That’s why we build products to make it easy, quick, and inexpensive for them to innovate with AI, go to market faster, and build better customer experiences. We make “teaching” AI just as accessible as we make using AI, which is why our technology is the most personalized, unbiased, accurate solution in the market.

      Clarifai is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      Impact:  

      You will be responsible for Clarifai’s overall artistic direction, from marketing collateral to product design of our customer-facing user interfacing. Reporting to the SVP, Platform.  You will greatly contribute to the general design system, elevate and ensure high quality, and drive projects with full ownership and autonomy.

       What You’ll Do:

      • Identify and define thoughtful user journeys supported by low- and high-fidelity wireframes, user flow diagrams, detailed interaction specs, and prototypes to effectively communicate interaction and design concepts.
      • Own company-wide artistic direction and execution for our brand, our marketing and our products
      • Participate in regular design reviews with internal stakeholders, as well engage in research and usability studies to validate and refine design direction
      • Evaluate and simplify complex product flows by deeply understanding customer needs
      • Collect feedback
      • Develop consistent and intuitive design rationale and explain visual choices to cross-functional teams
      What You Bring:
      • 5+ years of experience of Product and Graphic Design for marketing collateral, sales collateral as well as deep experience building interactive and responsive/mobile-friendly user experiences
      • Online portfolio demonstrating strong visual and interaction design for web and mobile applications.
      • Proficiency with Adobe Creative Suite, Sketch, Figma, and prototyping tools.
      • Experience designing and shipping user-centered applications supported by cohesive and consistent design system
      • Excellent communication, presentation, interpersonal, and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively
      • Experience working closely and collaboratively with product management and engineering counterparts both in office and remotely
      • Knowledge of best practices and conventions around usability, creating the highest quality user experiences that make complex tasks extremely easy, and latest trends in design
    • 1 week ago

      We are looking for a skilled designer to join our growing marketing team! The perfect candidate is collaborative, hard working and creative in their marketing approach. This opportunity will provide a chance to work with incredibly friendly and collaborative creatives with a leadership team that offers possibilities to expand your creative problem-solving skills.

      This person will be responsible for designing:

      • Blog headers
      • Email headers
      • Social images
      • Flyers
      • Infographics
      • eBooks

      We are also looking for someone who is collaborative and willing to assist in overall design work overflow, able to design within set brand guidelines, and focused on conversion and user experience in their designs.

      About Us

      FormAssembly is a leading Enterprise Data Collection platform, thanks to our impressive roster of customers. We have been recognized in the 2018 Inc. 5000 list of fastest growing private companies, and we are a G2 Crowd Winter 2019 Leader. Our mission is to help organizations collect, use, and be good stewards of the personal data entrusted to them.

      Here are some links to give you a peek into what it's like to work at FormAssembly:

      If you’re a genuinely nice person who is great to work with, respectful, and who will put the team and our customers first, we’d be thrilled to have you apply for this position. FormAssembly is an equal opportunity employer. If you belong to an under-represented group in Tech, you’ll find a welcoming culture that thrives on diversity.

      This is a full-time position, open to all locations (working remotely, from home).

      Requirements

      This position requires:

      • Conceptualizing campaigns and design a wide range of marketing materials partnering with a solid creative and content team
      • 2-4 years of Graphic Design experience producing campaign concepts, designing and building email and web assets, and print collateral
      • Experience working with an agency or in-house creative team is desired
      • A web-based portfolio that is well-organized showing evidence of your design skills with concept work, versioning of designs along with work showing typographical sensibilities with content more than a few paragraphs.
      • User experience and conversion optimization mindset
      • Excellence in Adobe Creative Suite (Photoshop, Illustrator, InDesign)

      Benefits

      FormAssembly is a completely distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is unique, read more about it here. Some of our benefits include:

      • Health benefits (health, dental, vision) for Team Members based in the United States
      • 401(k) with 4% company match
      • 4 weeks paid vacation and 9 company holidays
      • Flexible work schedule
      • Paid parental leave
      • Charitable contribution match
      • Budget for professional development
      • Company provided Mac laptop

      You'll be joining a talented and fun team, working together to build something great!

    • 2 weeks ago
      We are at the forefront of creating the latest FinTech category and we are rapidly expanding our product & design team. We’re looking for someone with a proven track record of success who can thrive in a fast-paced, self-starter environment.
       
      Company Overview
       
      Tesorio is a high-growth, early-stage startup backed by some of the Bay Area’s most prominent Venture Capital firms (First Round, Floodgate, Y Combinator) and the world’s top finance execs (e.g. the ex-CFO of Oracle, the ex-CFO of Yahoo, and the founder of Adaptive Insights). 
       
      We built software that applies proprietary machine learning models to help manage a core problem that all Mid-Market businesses face: managing, predicting, and collecting cash. As we’ve taken this solution to market over the last 18 months, we’ve been able to bring on some great clients like Veeva Systems, Box, WP Engine, Rainforest QA, and many more. 
       
      Tesorio’s Cash Flow Performance platform is a sought after solution for the modern-day CFO’s toughest problems. Companies such as Anaplan have successfully tackled forecasting revenues and expenses, however, no other system has been built from the ground up to help companies understand the complexities around cash flow and take action to optimize the core lifeblood of their business.

      Are you our next Senior Designer?
      • You have a track record of leading projects from definition to launch, ensuring they succeed for both the user and the business. 
      • You love spending time with users to uncover opportunities, prioritize concepts, and validate design solutions.
      • You are  a low-ego collaborator who makes decisions for the benefit of the project and isn’t afraid to champion the best ideas, no matter who came up with them.
      • You have experience thriving in a fast-moving agile environment, designing while shipping and always iterating. 
      • You are comfortable learning about and working in a complex domain.
      • You can think big and create divergent concepts, keeping the project goals in mind, and then focus down and spec out every edge case.

      Responsibilities
      • Own the research and design for our collections product.
      • We’re looking for a leader to guide the project from concept to launch, through the following phases: Conduct user research to understand the scope of the problem and the user needs.
      • Design workshops to identify multiple high level features.
      • Conduct user research to quantify the value of potential features in order to define project scope.
      • Produce multiple design concepts at a wireframe level.
      • Conduct user research to identify the winning concept.
      • Design flows and experiences that are incredibly simple and elegant.
      • Produce pixel-perfect mocks.
      • Assist in writing product specifications in association with product manager.
      • Manage product quality during buildout.
      • Gather post launch feedback and make adjustments to the product as necessary.

      Experience and Skills
      • 4+ years of experience working in UX or Product Design.
      • Excellent communication skills--you can articulate the rationale for design decisions and rationalize every decision.
      • Experience designing and running user research sessions.
      • Highly proficient with design tools, ideally Sketch.
      • Highly proficient with prototyping tools such as Invision, Framer, etc. Comfortable working with product managers and others on product specifications.
    • f2pool has built the world’s leading cryptocurrency mining pool serving in more than 100 countries. With support for more than 40 proof-of-work cryptocurrencies, and as a top 3 mining pool operator for 20 of these networks, we have played a major part in securing blockchain infrastructure and educating the global community about cryptocurrency mining. We are looking for a graphic designer that is skilled both in the design of marketing materials and user interface designs to help us build the world's best brand and product for PoW and PoS mining. At first most of the work would be related to marketing events and social media campaigns, later we will work on the redesign of our mining pool for the worldwide audience.

      Locations We are a distributed team with offices in Seoul, Beijing, Shenzhen and Bangkok. So you can choose to work in one of these cities or work with us remotely.

      About the Role

      • Develop concepts and designs for digital and social media marketing, occasionally print designs.
      • Work with developers and product team on user interface designs.
      • Participate in all aspects of the design process from ideation to final execution.
      • Think creatively and develop new design concepts, ideas, and layouts.
      • Share work early and often and seek out constructive feedback from others.
      • Care deeply about the quality of work with a desire for improvement.
      • Execute consistent designs aligned with existing style guides.
      • Collaborate with video editors, marketing managers, and other designers.
      • Build and maintain design standards and brand guides.
      • Work both on graphic designs with marketing team and on user interface designs with product team.

      About You

      • 4+ years of working experience as a graphic designer or user interface designer.
      • Highly proficient in Adobe Creative Suite, specifically Illustrator, InDesign, and Photoshop.
      • Highly proficient in digital product design and user interface design in Sketch.
      • Great communication skills in English (written and verbal )
      • Working knowledge of the digital landscape in media, social, design, and technology.
      • Team player and with a proactive work ethic.
      • Excellent organizational skills with attention to details.
      • Be interested and motivated to learn and grow.

      Nice If You Also Have

      • Knowledge of user experience design, psychology and related fields.
      • Ability to make simple Illustrations.
      • HTML/CSS/JS knowledge and basic coding skills.
      • Knowledge of blockchain and cryptocurrency.
      • Knowledge of Chinese, Korean or any other languages.
      • Previous experience of working in remote companies or with remote teams.

      We're excited to see your resume along with your portfolio

    • 3 weeks ago

      Postscript is building the world’s greatest remote organization by modernizing how brands communicate with consumers. We’ve created a best-in-class SMS marketing tool used by thousands of happy ecommerce stores. Backed by Y Combinator and Accomplice VC, Postscript is growing fast and looking for remarkable people to help scale the company.

      We’re looking for a Senior Product Designer to help us in pushing our user experience to the next level. You’ll be involved in every aspect of the product development process, from prototyping the product experience, pairing with engineering during development, creating pixel-perfect designs, and working with customers to understand gaps in the user experience. You will have tremendous responsibility over the vision, design, and functionality of the Postscript product.

      In this role, you will utilize your full range of product design, interaction design, and visual design skills. Perhaps even more importantly, as the first product designer on our team you will establish and lead our product design culture and processes. You will have a significant influence on our product and team that will translate to lasting impact for our customers.

      Primary Duties

      • Design for Postscript’s core product experience across our web application, our customers’ store fronts, and other platforms
      • Take broad, conceptual ideas and translate them into something useful and valuable for our rapidly growing customer base
      • Design and communicate your vision to the team using mock-ups, documentation, and prototypes
      • Advocate for consistently great user experience across our platform by representing our users in product strategy and roadmap discussions
      • Help grow the product design team by actively partaking in hiring and mentoring responsibilities
      • Give, solicit, and take feedback from other designers and engineers to grow individually and raise the bar for excellence in the Postscript team
      • Understand and own success metrics for relevant product areas
      • Participate and shape the design team’s culture by helping define best practices and standardizing processes

      Requirements

      • 5+ years of experience building and shipping world-class products across various platforms
      • A portfolio of design projects that shows a deep understanding of design process and strong craft skills
      • Experience working closely with product engineering teams
      • Experience building processes around rapid design iteration and design collaboration
      • Previous experience working in an early-stage software startup
      • A deep understanding of the end-to-end iterative UX process, including wire-framing, prototyping, user research, and design systems
      • Experience with modern design tools

      What we’ll love about you

      • You love early stage companies and being responsible for owning and improving a new, fast-growing product and user experience
      • You’re excited to work a fully-remote team
      • You have strong communication skills and the ability to articulate your design decisions and how they relate to the problem you’re solving
      • You have a keen sense of how to prioritize your projects and time
      • You have deep empathy for users and a passion for solving their problems
      • You passionate about mentorship for junior designers
      • You’re nice–no room for jerks on this team

      What you’ll love about us

      • Happy customers who want our product and happy team members who love our company
      • Opportunity to join a rocket ship in its early stages
      • Growth - we empower our people then get out of their way
      • Fun - we're passionate and enjoy what we do
      • Transparency - we’re open about the state of the business and value feedback loops at every level
      • Empathy - we care about our employees and our customers - no room for jerks
      • Remote culture - work from home (or wherever)
      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
    See 7 more Design jobs
  • Marketing / Sales (23)

    • Yesterday

      Summary/Objective

      Instant Teams is seeking a dedicated and enthusiastic remote Channel Development Manager (CDM) to join our growing Company. The CDM will be responsible for our ground-floor partner program for aggressively growing sales at Instant Teams. This position will utilize an integrated strategy that may include, but not limited to, marketing automation, inbound lead response / outbound outreach techniques, working with various lead lists, social networking, industry networking, military connected community liaison marketing. This position will play a crucial role in creating, implementing and continually improving best practices and procedures to make Channel Development in conjunction with the Sales organization a core growth strategy for the Company.

      Essential Functions

      • Lead an initial joint partner planning process to develop mutual channel performance objectives, financial targets, and critical milestones associated with  productive partner relationships, with ongoing review and adjustments of KPIs

      • Proactively assesses, clarifies, and validates partner needs on an ongoing basis. Utilize channel best practices in formulating strategies.

      • Proactively recruit and solidify new qualifying partners

      • Establish productive, professional relationships with key personnel with existing and prospective partner accounts

      • Coordinates the involvement of company personnel, including sales, operations, and management resources, in order to meet partner performance objectives and partners’ expectations

      • Achieves assigned targets for profitable channel development activities, sales volume, and strategic objectives with assigned partner accounts

      • Sells-through partner organizations to end users in coordination with partner sales resources. There may be a number of Military – Connected partners.

      • Ensures partner activities are in compliance with Company, industry, and HIPAA privacy requirements

      • Drives adoption of company programs and campaigns with assigned partners

      • Providing consistent, concise, accurate, and timely weekly/monthly sales reports to management

      • Must have strong inner drive, and self-discipline

      Preferred Education and Experience

      • Excellent verbal and written communication

      • Independent, hard-working, can-do attitude

      • Self-confidence, fast learner who can adapt to dynamic remote environment

      • Four (4) year degree and/or minimum of 3 - 5 years of Channel Development experience for a cloud based app (preferably subscription based). 

      • Experience with Hubspot (CRM platform), and LinkedIn is highly preferred

      • Should have proficiency in Excel, Word, and PowerPoint

      • Should have experience in Google Docs, Slack, and other shared resource apps

      • Must be experienced with Direct and Channel sell-through partner techniques, be a successful prospector

      • Show a proven track record achieving assigned quotas  

      • Ability to multi-task daily projects and commitments and employ structured selling methods is required

      Competencies

      • Data-driven mindset

      • Cross-departmental skills 

      • Communication proficiency

      • Time management

      • Collaborative

      • Flexible

      • Tech-savvy

      • Fast-paced

      • Self-starter

      • Open to flex hours

      Supervisory Responsibilities

      None

      Role Details

      Physical Demands and Work Environment

      This position is completely remote and requires the use of a computer. Please make an effort to work in a safe, quiet, ergonomic space to minimize any health hazards.

      EEO and Harassment Statement

      Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

      Instant Teams expressly prohibits any form of workplace harassment. Improper interference with the ability of Instant Teams’ contractors, employees, partners, customers, or any other people working with us in a professional capacity, to perform their job duties may result in discipline up to and including discharge.

      Other Duties

      Overtime may occasionally be required during high-volume periods. You will be notified ahead of time when there is an anticipation of overtime and made aware of which dates have been authorized. Overtime is only to be used with prior approval from a supervisor.

      Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

    • Workstream (www.workstream.is) transforms the way deskless workers work, starting from automating their hiring and onboarding workflows. We help companies to streamline the hiring process with workflow automation, SMS communication and machine learning. Our clients include Jamba Juice, McDonald's, Westin, Marriott, Uber, Subway, Dunkin', Panera Bread, Coupa Cafe, Sightglass Coffee, Equator Coffee and more.

      We are a team from Stanford, MIT, Google, Y Combinator, Harvard, Cornell, Yelp, Qualtrics, Glassdoor, WeChat and more and are backed by investors including Basis Set Ventures, Valar Ventures, ex-Googler Fund, Peterson Ventures, Joe Montana, CEO of Zoom, CEO of Logitech, COO of Yelp, Chairman of JetBlue, CMO Hubspot, and more. Global at our core, we are headquartered in San Francisco, and have presence in the US, Europe, China and Singapore from day one.

      Position overview

      We are looking for a data analyst to join our fast growing team, working alongside the founders. Ideally, you are passionate, detail-oriented, an excellent communicator, independent thinker and incredibly intelligent.

      The Nitty-gritty Details

      • Company: Workstream

      • Website: https://www.workstream.is

      • Location: Remote

      • Position: Data Analyst

      • Position type: Full-time

      • Reporting to: Co-founder & chief product officer

      Opportunities to Progress in Career

      Workstream is a San Francisco based, rapidly growing, seed-stage startup, funded by well known institutional and angel investors (happy to share more privately). We are a small team of ~20 full timers + a few part timers with strong passion to make hiring easier and faster. We hope you will bring the same energy and share with the team.

      We are looking for someone that can grow with our team over time. You will start as a Data Analyst, but it won’t be any ordinary analyst. You will get plenty of exposure to the leadership team (think weekly), reporting directly to one of the founders. You will also get to work closely with our engineering team to build and maintain our data warehouse and data infrastructure, in addition to answering business questions.

      You will succeed if you have a startup mentality of “getting sh*t done”, and you will grow as the company scales. If you are looking for a relaxed 9-5, please back away slowly. If you are insanely bright, hard working, humble, and looking to build a career on the ground floor of an exciting and fast-growing software-as-a-service (SaaS) business, this is for you.

      Watch this video of Lei (co-founder / chief product officer) describing this role.

      https://youtu.be/-H2DLct5Dj8

      Responsibilities

      - You will be responsible for creating and maintaining company KPI dashboards so everyone across the company can monitor our performance (we are transparent and data-driven), and team leads can make informed decisions. This means writing a LOT of SQL -- and making sure the data is accurate and reliable.

      - Then, you will explain those metrics to leadership and each team, making sure they understand the ins-and-outs of the data. As a data analyst, you know that there are caveats behind every single chart; it’s your job to make sure that your audience understands it too when they make business-critical decisions. This may come in 1:1 meetings, team meetings, or deep dive sessions.

      - You will also be called on and counted on for supporting ad hoc requests from the leadership, and to help with preparing board decks. These may happen last-minutely and urgently, and you’ll be expected to act quick, without compromising quality.

      - To do all of these, we need a solid foundation of data warehouse and architecture. Together with your manager, you will build and maintain our data warehouse and architecture. That means working with engineering to integrate new data sources (as our teams adopt new internal tools). It also means creating and maintaining clear documentation on data flow, schema, and naming convention.

      - You are at the frontline at fostering a data-driven culture across the company. Champion for single source of truth (SSOT), and champion for understanding and using data the right way.

      - Lastly, train and guide other teammates (sales ops, customer success ops, etc.) on how they can best use data to guide their own work.

      Skill sets and requirements

      - You resonate with our company values. Culture fit is a must have for us, and hopefully these will resonate with you! https://docs.google.com/document/d/1SHaeKG3IUy_1kE0y8FRnM8PPoEdMS0gmNIsSP3dG-3A/edit

      - You are humble, hungry, disciplined, and curious.

      - You have 3+ years experience in data analytics for SaaS businesses.

      - You understand SaaS, B2B, and startup metrics very well.

      - SQL ninja – excellent SQL skills, able to create charts/reports/dashboards in minutes.

      - Fundamental understanding of relational databases.

      - Fluent with data visualisation/business intelligence tools such as Mode, Periscope, Looker.

      - Fluent with Google Sheets and (to a lesser extent) Excel.

      - Experience working with large and complex datasets.

      - Comfortable communicating technical concepts to high level stakeholders.

      - Ability to work autonomously in a dynamic environment.

      - You are an excellent written and verbal communicator.

      - You have fantastic problem-solving abilities, analytical horsepower, an attention to detail, and a willingness to do whatever it takes to get things done.

      - Self-directed learner who requires little oversight.

      Nice to have:

      - You have worked remotely before.

      - You have an engineering / devops background and can maintain our data infrastructure.

    • Finance Business Unit Director

      The Finance Director for an Automattic Business Segment is a highly visible role that includes frequent interaction with C-level leaders, business and operational executives, and other key internal and external stakeholders. As a leader within the Finance team, this role’s overarching charter includes FP&A business support in delivering relevant and insightful analysis that enables effective decision-making. 

      This role has responsibility for developing a comprehensive understanding of all key business drivers and sophisticated financial models which will enable you and your team to deliver insightful, value-added analysis. The ability to meld operational and financial measurement and analytics is paramount.

      The Director will work across businesses, to ensure the finance function supports and facilitates growth and works collaboratively with the entire executive team to set strategic direction and drive enterprise success. 

      We will expect this position to drive significant improvements in processes, systems, and metrics/reporting, with the goal to provide transparency and insight to a complex, growing company. 

      She or he will be heavily engaged in ad hoc analytical and decision-making support including potential partnerships, acquisitions and growth initiatives, marketing analysis, pricing, key investments in LTV, SAC, and other KPI’s relevant to Automattic.

      The Director of FP&A will help to drive, build, and scale the company’s finance organization. You will play a key role in recruiting, developing, and retaining our employee base. You’ll be a catalyst to ensure a positive, learning-based environment conducive to teamwork and problem-solving. 

      This position is an exceptional opportunity to join a dynamic, fast-growing company with an iconic brand and unlimited growth potential. We encourage you to seriously consider Automattic as the next step in your career progression!

      Additional Responsibilities

      • Oversee the creation of reporting packages, in support of providing business partners with timely and insightful summaries, dashboards, and KPI’s of financial results. Highlight results to the leadership team and provide recommended action steps. Prepare financial presentations for the monthly and quarterly board/sponsor update meetings
      • Ownership of an annual budget and 12-month rolling forecast of the P/L, B/S and CF. Organize/conduct management reviews on a regular cadence to drive decisions and actions.
      • Provide leadership and support for a 3 yr business plan, incorporating the financial impacts of company strategies and initiatives to develop models to project, evaluate and quantify scenario planning, investment analysis, and operational variables assessment.
      • Assist in overall business intelligence and data architecture of the company. Focus and oversight of data and systems for scalable and repeatable measurement and analytics.
      • Analyze and extract insights from complex data sets and communicate insights and provide suggestions for action and improvement. 
      • Provide support and analysis on potential partnerships, acquisitions and growth initiatives, including standard financial models and metrics for financial analysis and assessment.
      • Serve as a champion for cost management and waste reduction across the company by leading the development, monitoring, and reporting of key operational metrics and driving processes to improve productivity and efficiency within the businesses and functions. 
      • Build, lead, and maintain an insights-driven, high-performing finance organization to create sustainable value and support the strategic priorities of Automattic. Establish solid working relationships with other leaders in Finance and the Business to facilitate effective best practice, process efficiency and sharing across the company’s matrix organization.
      • Lead and direct work to maintain an effective environment of internal financial controls within the Finance and Accounting organizations.

      Candidate Profile:

      The ideal candidate is an experienced and analytical professional who thrives on building companies and thrives in a fast-paced, evolving environment. This is a pivotal role and a key strategic partner to the executive teams across Automattic. It is critical that this person has spent time in large, complex organizations, is comfortable in a highly visible role, and capable and willing to roll up his/her sleeves and operate at a detailed financial level.

      From a style perspective, the successful candidate will be a change agent and a highly process-oriented individual who can drive change at scale. Cultural fit is critically important and includes trust, professionalism, collaboration, and a bias for action. Demonstrated ability to adjust and adapt. Able to work well under pressure while dealing with multiple competing priorities. Strong work ethic and passion for his/her work. 

      Required Qualifications: 

      • Experience as a corporate or business-unit financial operations leader with demonstrated financial discipline and success in a high-growth, rapidly changing environment.
      • Public company experience ideally coupled with small/high-growth company familiarity (or experience rotating through various finance roles within a company).
      • Strong analytical skills with business acumen and the ability to transition between the strategic and the detailed (expert Excel abilities).
      • Proven ability to lead and motivate teams: achieving organizational focus on key priorities, providing clear direction, delegating, actively communicating and coaching/mentoring.
      • Experience with scale and global complexity, as well as experience supporting growth through new business models and adjacent revenue streams.
      • Recent experience in the Software/SaaS and/or B2C preferred and an understanding of how to forecast and monitor different types of revenue and costs.
      • Strong business and operational orientation and demonstrated track record of close partnership with the senior leaders, strategy, and influencing business decisions.

      To increase your chances of standing out, please address one or all of following in your application:

      • What’s your favorite SaaS metric for a business like WordPress.com? Why?
      • Tell us about an interesting analysis problem you’ve worked on. What made it interesting?

      ABOUT AUTOMATTIC

      We are the people behind WordPress.comWooCommerceJetpackTumblr, and more. We believe in making the web a better place.

      We’re a distributed company with more than 900 Automatticians in 65+ countries speaking 75+ different languages. Our common goal is to democratize publishing so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world.

      DIVERSITY & INCLUSION AT AUTOMATTIC

      We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

      HOW TO APPLY

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

      ← Work With Us

      All Jobs Require
      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
    • Manager, Business Intelligence

      We are the company behind WordPress.com, Jetpack, and WooCommerce and are looking for an excellent candidate to join Automattic’s Strategy and Corporate Development team. As an associate, you will play a wide-ranging role helping build Automattic and WordPress.com, including:

      • Apply rigorous financial and market analysis to evaluate potential acquisition targets and investments.
      • Work directly with key leaders across our company to help drive high-quality business and financial decisions.
      • Partner with internal teams to grow our business and help make Automattic more efficient. Sample projects include price optimization, product line profitability, competitor analyses, benchmarking, and initiative forecasting.
      • Conduct analyses and market research to identify, assess, and prioritize our internal and external investment opportunities.
      • Help negotiate terms, execute deals, integrate acquisitions, and lead their long-term success.
      The ideal candidate:
      • Has 3-5+ years of experience with a strong foundation developed in investment banking, private equity, venture capital, corporate development, or a similar analytical and financial environment. 
      • Has strong analytical skills and the ability to model complex business opportunities and assess trade-offs.
      • Is detail-oriented and meticulous, and able to build on that foundation to provide high-level insights and strategic advice.
      • Is proficient in data visualization and in communicating quantitative insights.
      • Is highly self-­motivated, and able to work with significant autonomy.

      A passion for open source technology and an understanding of CMS, SaaS, and hosting environments is preferred. If you have experience with WordPress, software development, coding, open source, or other relevant areas, don’t forget to mention it. Like all positions at Automattic, you’ll work remotely, and can be based wherever you live. A willingness to time shift at least twice per week and travel ~6 weeks a year is important. We’re a distributed team, so good communication skills are a must.

      Diversity & Inclusion at Automattic

      We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

      How to apply

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      Want to increase your chances of standing out? If so, please include answers to each of the following questions in your email application:

      • What public SaaS company do you rate as a strong buy right now, and why?
      • When setting prices for a consumer-facing product, how would you set up a test to assess the optimal price?
      • What accomplishment in your life are particularly proud, either personal or professional?

      ← Work With Us

      All Jobs Require
      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
    • Pachyderm (US only)
      1 week ago
      About Pachyderm

      At Pachyderm, we're building an open-source enterprise-grade data science platform that lets you deploy and manage multi-stage, language-agnostic data pipelines while maintaining complete reproducibility and provenance. If you want to learn more about our grand vision, read what has become our "manifesto."

      The Role

      Pachyderm is looking for people who are personally motivated to pursue a career in sales, who uniquely possess both grit and a growth mindset. In this role, you’ll be responsible for qualifying leads at the initial stages in the sales funnel, researching potential clients, connecting with and educating prospects, and qualifying leads before handing them off to the Account Executives. 

      This is a major opportunity to work on Pachyderm's first ever dedicated Sales Development team. Most of the playbook is in place so you’ll be set up for success, but you will also have significant opportunity to iterate and improve on it. The compensation plan for this role is generous because you’ll be expected to do your sales development work and help to refine our small team’s processes. This role will make a big-time impact on our growth as we scale.

      Pachyderm is just a small team right now, so you'd be getting in right at the ground floor and have an enormous impact on the success and direction of the company, product, and sales process.

      We offer significant equity, full benefits, and all the usual startup perks.

      Responsibilities
      • Create potential opportunities from prospecting and marketing-generated leads
      • Cultivating open source users into Enterprise (Paid) Opportunities
      • Brainstorm, research, and evaluate new sales sources and channels
      • Collaborate closely with Marketing, Sales, and Founders to plan and implement a strategic outreach plan
      • Develop and implement best practices for growing Pachyderm customer base and strategic partnerships
      • Create new business by aggressively finding and qualifying leads for our sales team
      • Interface and nurture leads through various outbound channels including cold-calls, email, and social media
      • Work closely with Product, Marketing and Engineering teams to drive business strategy.

      Qualifications
      • Be ready to continuously learn and grind through anything.
      • 1-3 years of experience in SDR or BDR role
      • Strong understanding of SDR and lead development best practices and procedures
      • Ability to connect and develop strong client relationships
      • Desire to help build a world-class sales organization
      • Willingness to take ownership and execute
      • Strong communication skills and excellent organizational ability

      What's in it for you?
      • Ownership and phenomenal career trajectory
      • Startup experience with high-stakes
      • Unlimited PTO, within reason :)
      • Management that will do everything to make it happen for you
      • Team retreats, meals, and phenomenal colleagues
      • Full benefits
      • Pachyderm equity (this is big)
    • Acquia, is transforming the digital strategies of companies all over the world with our open cloud platform. We are passionate and relentlessly committed to helping our clients create digital experiences that are more relevant, personalized, and built for a fast-changing, always-connected, mobile-first world. Headquartered in the US, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

      The Enterprise Account Executive, will be tasked to develop, own and manage closing new business in the South West including the Media, Entertainment and Publishing vertical. Responsibilities include ensuring that prospective customers have the best possible experience and finding the right mix of Acquia offerings for their needs. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to determine their needs and delivering world class service.

      The ideal candidate will have deep experience with solution selling of complex enterprise software with preferable background around web development, Cloud/SaaS, Web Analytics, Marketing Automation, Web Content Management or Social Software.

      Responsibilities:

      • Develop and execute a go-to-market strategy for Acquia's offerings in the US South West
      • Identify and establish relationships with key corporate C-level representatives through prospecting, marketing leads and expansion of existing contacts within accounts
      • Build and maintain strong sales pipeline and forecast, through discovery calls and meetings
      • Drive the sales process and manage the contract and approval process of new deals, including negotiating on price and getting approvals including contract terms
      • Meet or exceed set Quota targets and Key Performance Indicators (KPI’s) for sales based activities
      • Conduct opportunity and account review sessions with Sales Leadership
      • Completes required reports by deadline, maintains accurate forecast
      • Manage all information in Salesforce.com
      • Contribute to the development of sales strategy through input of ideas and suggestions to senior management team
      • Build awareness for Drupal and Acquia within large Enterprises and System Integrators
      • Build and maintain relationships with new and existing Acquia partners

      Qualifications:

      • History of consistently exceeding quota
      • Experience with SaaS technologies. Preferably around Marketing Automation and/or Web Content Management
      • A clear understanding of current social media capabilities and their impact on businesses of all sizes
      • Demonstrated ability to manage both direct and indirect opportunities
      • Significant experience in a new business Sales role ideally within a similar start up and high growth organization
      • Experience with Media, Entertainment and Publishing a major plus
      • Remote, US

      Attributes:

      • Highly motivated, over achiever, team player
      • A high level of intensity to work with an experienced, motivated leadership team focused on creating a significantly sized company in a short timeframe
      • A passion for excellence including an innate desire to build a metric driven business
      • Excellent thought leadership traits with the ability to successfully drive fundamental changes in web strategies
      • Strong analytical and writing abilities
      • Exceptional presentation skills
      • Strong work ethic
      • Ability to travel

      Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. 

    • 2 weeks ago

      Ylopo is looking for our next superstar sales representative. We have more inbound leads than we can handle with our current small sales team and we’re looking to find a new team member who can confidently and diligently turn qualified inbound opportunities into happy customers.

      You'll love this role if... you are a natural born seller who yearns to be in a true team atmosphere where a driven individual can grow to unlimited heights in one of the largest and fastest growing industries in the world.

      Who We Are: Founded by two real estate technology veterans, Ylopo has developed a next generation Complete Digital Marketing and Technology Platform that generates and nurtures high quality home-buyers and sellers for its client base of real estate agents, teams, and brokerages. There are almost 2 million real estate professionals in the U.S. who are prime prospects for our suite of superior products including a proprietary technology that sits on top of Facebook unleashing the most targeted and cost effective lead generation opportunity the real estate industry has ever seen. Ylopo is now entering a very exciting and high-growth stage and we’re looking to add more great people to our driven, fun, and close-knit staff. Ylopo is an ideal place to work for anyone who wants to be in a growing industry, winning atmosphere, with the ability to be autonomous and develop professionally. 

      What we offer:

      • $50,000 guaranteed base salary with the potential to earn over $100k per year with a target based sales commission plan.
      • Benefits package includes health coverage, paid vacation/sick days, and retirement savings plan


      • At least 1 - 3 years of work experience in either B2B software sales or the real estate industry
      • Fluency in using online CRM platforms
      • Track record of high achievement - tell us what you've done that makes you a winner!
      • Integrity, energy, and genuine desire to understand and solve customer problems
      • Ability to think on your feet
      • Comfortable with selling over the phone
      • Confident, competitive, high level work ethic, sense of urgency, and a closer mentality
      • Ability to prioritize and handle time effectively
      • Strong listening and presentation skills
      • Excellent written/verbal communication skills
      • Four-year college degree is preferred but not required

       

      Sales Representative Key Responsibilities:
       

      • Follow-up on and convert inbound leads into happy customers.
      • Earn client’s trust by understanding their needs and thoughtfully answering their questions.
      • Demonstrate how our technology platform works and how it can help the client’s business grow.
      • Implement and follow structured sales and account management processes including trackingkey data in our CRM platform.
      • Achieve performance metrics and goals set by management.
    See 16 more Marketing / Sales jobs
  • Product (32)

    • Today

      We are a closely-held web and mobile application development firm looking for a driven Product Owner.  Are you experienced in product management, Lean and Agile development methods?  Passionate about building products that customers love?  Looking for a no-politics zone to do your best work?  Mercury is the place for you!


      The Work

      The Product Owner will product own and help ship of a range of web and native applications including:


      Custom business applications utilizing rich HTML5/CSS3/JavaScript-driven front ends

      Progress Web Applications

      Business intelligence and collaboration systems

      iOS and Android business applications

      Large-scale website development based on innovative creative design, highly usable custom widgets and CMSes

      Skills & Requirements

      The position requires proven work experience in product management with a technical background and understanding of (perhaps even hands-on experience) software development and web technologies.

      The Product Owner will work within multidisciplinary Scrum teams, so strong problem-solving skills and a willingness to roll up one’s sleeves will go a long way.  The ability to research, reason and communicate recommendations to clients and executive management is crucial.

      Specific requirements include the following:

      • Bachelor’s Degree favored, preferably in Business, Computer Science and/or Engineering

      • 5+ years of hands-on experience with Agile-driven software development

      • 5+ years in a professional work environment analyzing business problems, collaborating and leading teams preferred

      • Excellent written and verbal communication skills are pretty darn important, too.

      • An affinity for caffeinated beverages and a strong meme stash won’t hurt your chances.

      Some Specifics

      At Mercury you will:

      • Translate product strategy into detailed user stories and prototypes

      • Collaborate with interface designers and software architects to define product vision

      • Create and prioritize product backlogs

      • Apply exact standards to ensure that high quality applications and sites are delivered

      • Represent the company with customers and guide company resources to meet their needs

      What Kind of Products Will You Work On?

      • Web, mobile and collaboration applications for the Southeast's fastest growing commercial real estate firms

      • Progressive web application for one of the nation’s leading furniture retailers

      • Ecommerce, operational management and transactional reporting system for a funded late-stage startup

      • iOS, Android and PWA applications for Fortune 50 consumer products field workforce

      • Data dashboards, drill down business intelligence reports and mobile reporting for global professional services firms

      How to Know If You're A Fit

      If any of the following excites you, we definitely want to talk to you!

      About MercuryWorks

      We are a Florida-based group of talented designers and developers devoid of heavy corporate structures, approval processes and tight boundaries.  Noted by our clients as giving that little extra that truly sets us apart, we seek to build sustained, successful relationships, ship customized solutions and deliver strategic counsel and zealous service.  mercuryworks.com 

      This Is A Remote-Friendly Position

      Mercury is a distributed workforce with developers and designers located throughout the United States.  We are open to applicants located anywhere in the continental United States (we find all team members being within 3 time zones of each other best for collaboration) and also Tampa Bay-based professionals.

      About H1B Visas and Recruiters

      At this time we are not considering the sponsorship of H1B candidates.  Also, no recruiters.  Definitely; please no recruiters.  None.  No matter how good you think your candidate is.

    • 3 days ago

      About Knucklepuck

      As a forward-thinking digital agency, we are a creative team of marketers, developers, data crunchers, writers, and strategists. Focused on measurable outcomes, we understand that we are only successful in ourselves if we grow our clients’ businesses.

      More than the sum of our parts, Knucklepuck leverages the diverse skills of our talented crew to become an extension of our clients’ teams. It’s this collaboration that gives us the energy to do amazing work.

      We are looking for a self-starter who is passionate about bridging the gap between client and web develop teams. In exchange for your insatiable curiosity and Product/Project Management experience, we offer the opportunity to make a meaningful impact on our business and our clients’ businesses, to hone your technical skills, and to reap the rewards of a job well done. 

      If you are customer-focused, embrace challenges head-on, and appreciate working for a company that provides the support you need to grow and excel, then this is your opportunity. Join the Knucklepuck team to pursue your passions and realize your goals.

      About this position

      The ideal candidate will be the glue and bridge-the-gap between Knucklepuck’s clients and the web development team.  In this role, you will ensure that client deliverables are being met on time, with precision, and that the Knucklepuck team has a well-defined pathway to meet the client’s expectations.  You understand the nuts and bolts of WordPress and utilize your skill set to create detailed, easy to read & follow technical documentation.

      To succeed in this role you must have:

      • At least 3 years experience in a similar website product/project management role, particularly at an agency specializing in custom WordPress development 

      • Deep understanding of WordPress (custom post types, taxonomies, posts, pages, widgets, navigation, users, etc.) 

      • Experience with design and front-end principles and tools (knowledge of HTML, CSS, and Javascript a plus) 

      • Understanding of API’s and integration between WordPress and third-party platforms. 

      • Comfortable working in an entrepreneurial, fast-paced environment where strategies or priorities can quickly shift as business needs warrant. 

      • Must be exceptionally organized, highly detail-oriented and have strong communication skills.

      Your primary responsibilities will include:

      • Ability to manage multiple, simultaneous web development projects and keep them on time and on budget. 

      • Proven ability to participate in discovery meetings to assess website requirements 

      • Proven ability to break down and document tasks for templates/functionality, including the design, front-end development, and backend development phases. 

      • Coordinate with team members on scheduling using our PM software (Wrike) 

      • Serve as the primary liaison between the web development team and the client 

      • Coordinate recurring status meetings with stakeholders

      • Conduct Quality Assurance testing of development phases, comparing with documented requirements to ensure accurate implementation against those requirements. 

      • Potential for travel

      What we’ll offer you in exchange:

      • Non-traditional benefits; contributions toward a competitive medical plan; the option to purchase additional benefits at reasonable rates such as dental and vision

      • Flexible work hours;

      • 15 days PTO

      • 401k matching

      • Culture Bonus

      • A Remote first culture; headquarters time zone is EST 

      • Fun stuff like: snacks, beer fridge, monthly company social events, beanbag chairs, the occasional Nerf gun battle, birthday celebrations (Let's celebrate You!) Lunch & Learn lectures

      • Startup business mentality: personal growth potential, career advancement and making an exponential impact on the company growth

    • 1 week ago

      Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Auth0 Product Team defines product vision, strategy, and delivering high value identity solutions for our customers. This is a high-impact role in which you will spearhead the strategy, development and growth of a new platform initiative. This role requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. You’ll be responsible for enhancing the Auth0 platform to support low and no-code modalities, connect application builders with adjacent vendors, and improve customer time-to-value. You will work with customers, developer evangelists, product marketing, BD/partnerships, product design, engineering, and across multiple teams to drive this initiative. 

      Technical experience is a must have, as you will partner closely with engineers working on secure, high availability systems at scale. You will solicit stakeholder, customer, partner, and analyst feedback to identify opportunities and prioritize initiatives. You will use quantitative and qualitative data, persona research, and experimentation to devise a strategy and set a product roadmap. 

      This is a rare and exciting opportunity to have a huge impact in a hyper-growth startup in a rapidly growing industry. 

      You will:

        • Conduct product research and discovery with engineering teams.
        • Work with key stakeholders to set strategy, define the product roadmap, and make appropriate trade-offs between features, speed, and quality.
        • Work closely with customers and Business Development to assess vendor needs and identify requirements.
        • Deliver incremental value to Auth0s customers by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
        • Partner with Engineering and Design to define specs, requirements, and acceptance criteria for deliverables.
        • Develop and test product hypotheses, working in a lean and iterative way.
        • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.
        • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).
        • Be responsible for outcomes by setting clear goals and key results on a quarterly basis.

      You might be a good for this role if you:

        • Have 8+ years of product management experience in a technology-focused B2E business.
        • Are independently driven, resourceful, and able to deliver results with minimal direction.
        • Have experience working in Identity or implementing identity solutions.
        • Exhibit excellent communication skills. Must be comfortable presenting to customers and internal audiences.
        • Have experience working with remote teams.
        • Are comfortable presenting to and interacting with vendors, customers, and senior leadership.
        • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.
        • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.
        • Are curious about new technology and exhibit a strong desire to learn.
        • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).
        • Love the work of identifying and deeply understanding customer problems.
        • Exhibit user empathy and seek their input at all stages of the product life cycle.
        • Are self-motivated and have experience working remotely.
        • Can travel domestically or internationally when required (15% or less).
        • Have experience working on Platform is a plus.

      Preferred Locations:

        • #CA; #US;

      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Principal Product Manager to help us change the way digital products are designed.

      About the Team:

      At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design file creating, sharing, and editing experience magically frictionless. As the Principal Product Manager, you will partner with our engineering organization, design as well as other key stakeholders to set strategy, vision, and roadmaps for various initiatives, balancing technical trade offs, customer requests, and market trends.

      What you’ll do:

      • You’ll take on significant strategic thinking opportunities across the company to assist and lead Product that will deliver outcomes to our customers and InVision’s business
      • You’ll take on the role of a player coach, balancing strategy and execution among the Product Department
      • You’ll be InVision’s thought leader and evangelist in all areas of the product
      • You’ll work closely with our executive team to align the company around existing and future strategy
      • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality
      • You’ll contribute to the roadmap for various product areas within our connected workflow, refining feature ideas and maintaining existing features to drive business goals
      • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

      What you’ll bring: 

      • Best in class capability in operating vision, strategy, and execution
      • 8+ years of product management experience, preferably at a fast-growing software company
      • You are a strategic thinker, someone who enjoys getting down in the weeds, with excellent creative and innovative problem-solving skills
      • Ability to help define the product vision to inspire your teams and senior stakeholders
      • Experience defining and tracking key business and usage success metrics, you focus on measurable outcomes over outputs
      • A track record of building relationships and influencing at all levels of the organization
      • Ability to build a compelling business case for new opportunities and prioritize among opportunities, balance the needs of a diverse set of external and internal stakeholders
      • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
      • You thrive in a variable and demanding startup environment

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
       
      Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.
       
      Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

      The Product Owner for MySQL is responsible for the inbound/technical product management efforts involving one or more of Percona’s products. Working closely with engineering teams, the goal is to further product adoption and growth. The Product Owner is responsible for working with Outbound Product Managers and translating the product vision into user stories and use-cases that engineering can feasibly implement.  

      Work Location: Remote office, candidates in Eastern Europe and US preferred

      What You Will Do
      • Creates/maintains EPICs/stories and/or Requirement Document (depending on process in the team)
      • Owns product release planning/delivery
      • Identifies Technical Trends
      • Owns Relationship with Existing Customers and Partners
      • Cares primarily for existing Customers
      • Works with development partners on feature requirements
      • Drives ad-hoc features for specific customer cases (“NREs” for example)
      • Responsibility for product capabilities and functionality
      • Build Relationship with Outbound Product Management to ensure alignment of our tactical plans with the strategic vision
      • Partners with Engineering to work on new product releases / prioritization, plan and drive public betas and monitor critical bugs
      • Helps engineering with creation of Schedule,  Project- Maintenance-, Support-, and Test-Plans
      • Owner of PM relationship with engineering and project managers
      Product Portfolio
      • Percona Server for MySQL
      • Percona XtraBackup
      • Percona XtraDB Cluster (PXC)
      • ProxySQL
      Your Experience
      • 5+ years of inbound/technical product management experience with enterprise IT software (experience with open source and databases a plus)
      • Strong understanding of customers’ business challenges and needs
      • Self-motivated and self-managed
      • Team player - ability to work both within the product team and across other teams
      • Excellent work ethic, strong organizational skills & ability to meet deadlines
      • Willing to travel occasionally on business throughout the EMEA and the US
      • Language skills: English fluently, additional languages appreciated
      • Very good verbal, written, and presentation skills, including public speaking skills
      • Experience in working with inter-departmental stakeholders to successfully develop and deliver software products and solutions
      • Ability to lead without authority breaking down barriers between product areas and functions
      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    • 2 weeks ago
      Public Cloud Product Manager

      Canonical leads the development of Ubuntu, the operating system leading the way in public cloud. If you’re inspired by:

      • shaping the daily software experience of millions of user around the world,
      • creating new products and business models focused on open source ecosystems that leverage public cloud capabilities on AWS, Azure, GCP and others,
      • high stakes, tough, distributed problems in the cloud and on all sorts of environments, infrastructure and devices,
      • seeing your skills and talents make a meaningful difference in the world, then read on.
      Role description

      We’re seeking a technical, detail-oriented and articulate product manager to shape the roadmap for Ubuntu on the public clouds from Canonical. You'll be focused on one of the key public clouds we work with, such as AWS, Azure or GCP, working directly with product managers, engineering managers and lead designers on both Canonical and the public cloud partner sides. Your mission is to design and drive delivery of distinctive products that enable our users to do build safe, robust cloud-based applications that delight their end customers.

      This role is responsible for all aspects of product management for the public cloud, from requirements definition, to partner coordination and market messaging.  You will need to understand the landscape, the competition and the market. You need to be comfortable with business development to find new partners with which you will collaborate with to bring products to market.  

      At Canonical we use the agile development model, so you will need to be familiar with how that affects product planning and how to best work with the engineering team.  We are a widely distributed team, so you will need to be adept at working in a globally distributed organisation with occasional travel.

      You’ll love this job if...
      • You are familiar and interested in public cloud ecosystems and technology,
      • You are keen to define products that will command attention in a busy marketplace,
      • You are business oriented and commercially minded,
      • You are intrigued by open source and free software, and believe in the importance of free software in everyday computing, regardless of platform or device, but have an appreciation for the challenge in tastefully defining paid, commercial products, the success of which will define the future of the free platform.
      • You believe that the last word in cloud computing has not been written and are keen to dive in and see what else is possible.
      Key responsibilities
      • Maintaining a joint roadmap covering all activities with a specific public cloud platform, such as AWS, Azure or GCP
      • Maintaining product requirements documents for each product being developed for that public cloud platform
      • Engaging with Canonical's engineering teams to ensure requirements are well-understood, that delivery plans are captured and communicated and that progress towards deliverables is maintained
      • Understanding the overall market and competitors
      • Engaging with ecosystem partners to enhance our own products by adding new capabilities or paths to market
      • Acting as product champion and primary contact for all product related questions and press engagements for that specific public cloud
      • Coordinating with the communications team to determine market messaging, collateral and launch plans
      Required skills and experience
      • Excellent communications skills, both verbal and written
      • B.S./M.S. degree or equivalent experience in applicable field, preferably Design, Computer Science, Engineering or Information Technology
      • End-to-end software product management and development experience
      • Knowledge of Linux, cloud, and open source infrastructure and applications
      • Ability to be productive in a globally distributed team through self-discipline and self-motivation, delivering according to a schedule
       Desirable skills and experience
      • 2+ years experience in product management or engineering direction in a technology company
      • Familiarity with agile development methodologies

      Canonical is an equal opportunity employer

    • 2 weeks ago
      Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Auth0 Product Team defines product vision, strategy, and delivering high value identity solutions for our customers. In this role you will lead the strategy, development and growth of initiatives including simplified billing and payment for self-service customers, providing quota metrics for customers, and defining a new 360-degree view for Auth0 customer success (CS) teams to better understand and engage with Auth0 customers. 

      As Auth0 continues to grow, so does our commitment to providing world-class customer engagement. This role requires you to understand the business challenges of Auth0 customers and internal CS stakeholders to define positive outcomes, set goals, and shape the roadmap. You will work with customers, support, finance, growth, product marketing, product design, engineering, and across multiple teams to drive this initiative. 

      Ability to synthesize and prioritize requests from multiple sources is a must have. You will solicit stakeholders, customers, and competitive analysis to identify opportunities and prioritize initiatives. You will use quantitative and qualitative data, research, and outstanding communication skills to manage expectations with multiple stakeholders and deliver high value solutions. 

      This is an exciting opportunity to have a meaningful impact in a hyper-growth startup in a rapidly growing industry.

      You will:
      • Conduct product research and discovery with engineering teams.
      • Work with key stakeholders to set strategy, define the product roadmap, and make appropriate trade-offs between features, speed, and quality.
      • Work closely with customers and Business Development to assess vendor needs and identify requirements.
      • Deliver incremental value by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
      • Partner with Engineering and Design to define specs, requirements, and acceptance criteria for deliverables.
      • Develop and test product hypotheses, working in a lean and iterative way.
      • Work with cross-functional partners in our field teams to enable successful feature launches.
      • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).
      • Be responsible for outcomes by setting clear goals and key results on a quarterly basis.

      You might be a good fit for this role if you:
      • Have 3+ years of product management experience in a technology-focused B2E business.
      • Are independently driven, resourceful, and able to deliver results with minimal direction.
      • Exhibit excellent communication skills. Must be comfortable presenting to customers and internal audiences.
      • Have experience working with remote teams.
      • Are comfortable presenting to and interacting with vendors, customers, and senior leadership.
      • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.
      • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.
      • Are curious about new technology and exhibit a strong desire to learn.
      • Exhibit user empathy and seek their input at all stages of the product life cycle.
      • Are self-motivated and have experience working remotely.
      • Can travel domestically or internationally when required (15% or less).
      • Have experience working on Platform is a plus.

      Preferred Locations:
      • #US-E;
      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!

    See 25 more Product jobs
  • All others (27)

    • 2 days ago

      At airCFO, we believe that startups are building the future each and every day. For most of our clients, the most limited resource is time. airCFO saves our clients’ time by managing their accounting, tax & finance functions so they can focus on building a successful business. airCFO helps startups build their finance, tax & accounting functions to scale with efficient processes and tools that gives them insight into their financial performance. Our vision is to become the nation’s most respected financial partner for startups -- serving organizations from Silicon Valley to NYC.

      Due to increasing demand for our services, we are hiring Senior Accountants! If you are an Accountant with passionate working with fast growing high-tech startups, if you want to enhance your knowledge and skills working with multiple clients in a variety of industries, come and join our team of accounting and financial professionals.

      What our Senior Accountant do:

      The Senior Accountant is the core of our accounting team ensuring timely and accurate financial deliveries every day. During your tenure as Senior Accountant, you will demonstrate and develop your capabilities in the following areas:

      • Onboarding new clients and getting accounting systems set up

      • Maintaining cloud-based accounting systems to keep client’s day-to-day operation running smoothly

      • Preparing reconciliation schedules, such as: prepaid expenses, fixed assets, accrued liabilities/expenses, deferred revenue

      • Managing multiple client engagements, ensuring clients’ monthly financial packages are delivered timely, accurately, well-presented

      • Preparing tax filings related to W2s/1099s/3921s

      • Assessing client’s financial/accounting processes, propose improvements, and manage implementation of those improvements

      • Conducting monthly call with clients to review financial results, discuss forward-looking financial projections, and offer guidance on accounting matters

      • Managing outsourced functions

      • Working with clients' other external parties, such as auditors and tax advisors to provide necessary support during auditing and year-end tax filing

      • Developing relationships and establishing airCFO as a trusted advisor

      • Working with other service lines in developing an integrated service package

      Qualifications:

      • Bachelor's degree or equivalent experience required - Accounting or Finance preferred

      • 2-3 years of experience in corporate accounting, general accounting or financial analysis

      • Familiarity with GAAP and accrual accounting, CPA/CMA certification preferred

      • Strong attention to details

      • Strong written and verbal communication skills

      • Strong Excel skills

      • Solid working knowledge in QuickBooks/Xero is a big plus

      • Demonstrated project management and client relationship management skills

      • Ability to be proactive and in-tune with clients' needs

      We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about managing an accounting advisory team and ready to take on some of our clients’ most complex issues, this role is for you.

      You'll thrive here if:

      • You’re an independent, initiative problem solver, and critical thinker with an entrepreneurial spirit and passion for tech startups.

      • You won’t rest until our clients are 100% satisfied.

      • You’re not interested in working in a cubicle and you have strong passion in working either at or for a startup.

      • You’re willing to roll up your sleeves and wear different hats when needed.

      • You’re a sponge for learning new things. You'll be exposed to many business models, concepts, and leadership styles; learning that will serve you well no matter where your career takes you.

      What we offer:

      • Flexible working environment. We don’t care where you do your best work - whether that is in the office, at home or in a coworking space. We’re distributed across the US and we’re proud to be able to hire talented individuals regardless of their location.

      • Competitive compensation. We offer competitive compensation package commensurate with your experience and skills.

      • Growth. We are a profitable and growing consulting startup with a proven business model. As we continue to scale, opportunities for growth will arise.

      • Networking and Exposure. With close-knit ties to the Cleveland, Midwest and Silicon Valley startup scenes, you will have the opportunity to work with these companies directly. We have clients all over the country with over 60% of our clients based in Silicon Valley and San Francisco bay area.

      • Event Attendance. Our team attends conferences such as Startup Scaleup, Female Entrepreneur Summit, TechCrunch Disrupt and more from Cleveland to San Francisco. As part of our team, you could join and make lasting connections.

      • Unlimited PTO. We empower our team to be proactive about their personal and professional health by offering Unlimited PTO.

      • Comprehensive Benefits. We offer 401(K), healthcare insurance, dental and vision insurance. We also offer stipends for personal wellness, learning and development, and office setups.

      Additional Details: Applicants will be subject to a background check and employment reference check at the expense to airCFO.

      EQUAL OPPORTUNITY EMPLOYER:

      airCFO is an Equal Opportunity and Affirmative Action Employer. It is the policy of airCFO to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination.

    • Postscript (US only)
      5 days ago

      Postscript is building the world’s greatest remote organization by modernizing how brands communicate with consumers. We’ve created a best-in-class SMS marketing tool used by thousands of happy ecommerce stores. Backed by Y Combinator and Accomplice VC, Postscript is growing fast and looking for remarkable people to help scale the company.

      Working collaboratively with the Partnerships and Marketing team members, this hire will be responsible for the execution of events for the company. Events are core to growth at Postscript, serving as an impactful channel for sales and partnership engagement, as well as for enhancing brand recognition.  You’ll own pre-event preparation work and lead generation, run point on day-of event execution, and diligently organize and document lead flow in order to optimize and measure the impact of every event. Strong candidates will excel at project management and client relations, love travel and enjoy the creative and strategic process of running events. 

      Events at Postscript consist of sponsoring major conferences, in which we will be responsible for running a booth or participating as a speaker, collaborating with other agencies and tech partners to host intimate and elevated dinners with high value customers and leads, and running city-specific meetups for merchants. In addition, we will look to this person to provide thought leadership on future event opportunities, such as a Postscript conference, large scale workshops, and internal team events. 

      Primary Duties

      • Coordinate event logistics (travel, presentation material preparation, swag orders and shipping, invitations and guest list, etc)

      • Assess inbound event opportunities, working with stakeholders to evaluate all factors including upfront costs, expected ROI, audience relevance, and time commitment

      • Project manage event deadlines, content creation, staffing, and promotional calendar

      • Work cross-functionally to ensure every aspect of event collateral is prepared and approved on time 

      • Write thorough, results and feedback-oriented event recaps for the internal team

      • Manage event lead flow from pre-event lead generation and initial interaction through to hand-off to the Go To Market team

      • Create and maintain our event calendar (plus the corresponding attendance), including things like dinners, meetups, and customer conferences

      • Help with pre-event lead outreach/marketing and post-event lead follow ups from events, including updating our CRM

      • As the team member with the most experience running events, you’ll also be asked to pitch in and support our People Ops team with organizing our tri-annual company off-sites (these are really fun multi-day retreats in awesome cities!)   

      What we'll love about you

      • 1-3 years experience coordinating events and marketing programs

      • Strong project management, people relations and organizational skills - you’re a generalist

      • You demonstrate a willingness and eagerness to take on additional marketing and community engagement initiatives, both online and off

      • Previous startup experience is a plus

      • Comfort being client facing/in sales environments

      • Experience utilizing some sort of marketing automation/CRM

      • Willingness to travel up to 50% of the time 

      What you'll love about us

      • Opportunity to join a rocket ship in its early stages

      • Lots of room for growth – we empower our people then get out of their way

      • Fun – we're passionate and enjoy what we do

      • Transparency - we’re open about the state of the business and take mentorship seriously

      • Empathy - we care about our employees and our customers - no room for jerks

      • Fast-paced, growth focused environment

      • Remote culture - work from home (or wherever)

      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance

      • Pick your own equipment/work set up

      • Happy customers who want your product

    • 1 week ago
      Collabora is looking for a dynamic Project Manager to join our project management team. The role will be based in our Cambridge or Montreal office, or remotely with travel as necessary and with a substantial amount of working hours overlapping the UK and Montreal.  

      Collabora is a leading software consultancy specialising in bringing companies and the open source software community together. We combine years of open source software leadership with an understanding of the challenges that businesses, non-profits, and governments face. Collabora brings deep technical expertise in system integration, architecture, graphics, multimedia, web engines and communications to a number of market verticals, including mobile communications, IVI / automotive, set top box/smart TV, and a range of other specialised embedded applications.

      The Role

      You will work in our globally distributed project management team among other high calibre project managers, leverage experience and nurture new ideas. You will have the opportunities to work with global industry leading companies and to participate in high tech projects with the latest technology.

      Your involvement with the projects will begin early in the life-cycle, when you will be supporting the preparation of technical and commercial proposals, and you will continue with the projects through to their successful delivery to clients, and hopefully follow-up sales.

      You will manage the client relationships and be the focal point for all communications. This will require you to both think about the projects at a high level while at the same time understanding the projects at a detailed level.

      You will work closely with globally distributed project teams and manage projects on a day to day basis. With the support of Technical Leads, you will apply the project management methods, processes and tools necessary to ensure that projects are correctly defined, planned, costed, resourced, and tracked. You will keep clients informed of progress and ensure that risks and issues are managed and mitigated. You will also be a mentor to the teams, providing a sounding board. 

      Key Responsibilities
      • Manage a number of Open Source technology projects of various sizes and complexities
      • Understand customers needs and what makes them successful – apply these to deliver successful projects and explore future business opportunities
      • Liaise with Engineering to build and maintain project teams
      • Manage and motivate project teams to ensure project success. As our clients and project engineers are globally distributed, certain flexibilities in working practices will be required according to customers' and engineers' needs.
      • Weekly project financial updates and appropriate actions to ensure projects are successful and profitable
      • Communicate with Finance department to timely issue project invoices
      • Weekly and monthly reports to Head of Project Management to drive projects progress and personal development
      • Support Proposal Manager to prepare technical and commercial proposals
      • Deliver projects and services to high quality standards in accordance with our defined processes and workflow
      • Support the optimization of current processes and define new ones for continuous improvements according to the business needs
      • Customer visits and international travel as required
      Requirements: Commercial Skills
      • Negotiate internally and externally at all levels
      • Experienced in managing fixed price and time-and-material projects
      • Financially astute, understand what makes a successful business
      Requirements: Technical Skills
      • Account management, including stakeholder and commercial management of the engagement
      • Full life-cycle project management, including planning, execution, reporting, and  financials
      • Able to spot risks and mitigate/workaround them before they develop into issues
      • Hands-on experience of real-time embedded systems (e.g. in terms of testing, build and integration, release and defect management), ideally in an open source environment
      • Agile software development methodologies
      • Experience of running highly distributed project teams across multiple time zones would be a great advantage
      Requirements: Personal Skills
      • Self starter, manage own work and others, escalate at the appropriate level with mitigation plan when required
      • Excellent organisational skills with a commitment to quality and attention to detail
      • Good communicator at all levels
      • Excellent in time management and prioritising workload for self and others
      • Flexible and adaptable approach to work
      • Forward looking and learn from experience
      • Team management experience including mentoring, ability to motivate others and build team morale
      Qualifications
      • Fluent in English (and French if based in Montreal)
      • Good bachelor’s degree in relevant field
      • Knowledge or experience working in an ISO-9001 environment would be an asset
      • Professional project management qualification would be an advantage
    • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Data Scientist will help build, scale and maintain the entire data science platform. The ideal candidate will have a deep technical understanding, hands-on experience in building Machine Learning models coming up with valuable insights, and promoting a data-driven culture across the organization. They would not hesitate to wrangle data, if necessary, understand the business objectives and have a good understanding of the entire data stack.

      This position plays a key role in data initiatives, analytics projects, and influencing key stakeholders with critical business insights. You should be passionate for continuous learning, experimenting, applying and contributing towards cutting edge open source Data Science technologies.

      Responsibilities

        • Use Python and the vast array of AI/ML libraries to analyze data and build statistical models to solve specific business problems.

        • Improve upon existing methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters.

        • Collaborate with researchers, software developers, and business leaders to define product requirements and provide analytical support.

        • Directly contribute to the design and development of automated selection systems.

        • Build customer-facing reporting tools to provide insights and metrics which track system performance.

        • Communicate verbally and in writing to business customers and leadership team with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendations

      Basic Qualifications

        • Bachelor's degree in Statistics, Applied Math, Operations Research, Engineering, Computer Science, or a related quantitative field2 years of working experience as a Data ScientistProficient with data analysis and modeling software such as Spark, R, Python etc.

        • Proficient with using scripting language such as Python and data manipulation/analysis libraries such as Scikit-learn and Pandas for analyzing and modeling data.

        • Experienced in using multiple data science methodologies to solve complex business problems.

        • Experienced in handling large data sets using SQL and databases in a business environment.

        • Excellent verbal and written communication.

        • Strong troubleshooting and problem solving skills.

        • Thrive in a fast-paced, innovative environment.

      Preferred Qualifications

        • Master's degree in Statistics, Applied Math, Operations Research, Engineering, Computer Science, or a related quantitative field.

        • 2+ years’ experience as a Data Scientist.

        • Fluency in a scripting or computing language (e.g. Python, Scala, C++, Java, etc.)

        • Superior verbal and written communication skills with the ability to effectively advocate technical solutions to scientists, engineering teams and business audiences.

        • Experienced in writing academic-styled papers for presenting both the methodologies used and results for data science projects.

        • Demonstrable track record of dealing well with ambiguity, ability to self-motivate, prioritizing needs, and delivering results in a dynamic environment.

        • Combination of deep technical skills and business savvy to interface with all levels and disciplines within our and our customer’s organizations

      Skills and Abilities

        • + BA/BS in Computer Science, related technical field or equivalent practical experience.

        • At least 3 years of relevant work experienceAbility to write, analyze, and debug SQL queries.

        • Exceptional Problem solving and analytical skills.

        • Fluent in implementing logistic regression, random forest, XGBoost, bayesian and ARIMA in Python/RExperience in User path navigation with Markov Chain, STAN Bayesian analysis for A/B testingFamiliarity with Sentiment Analysis (NLP) and LSTM AI modelsExperience in full AI/ML life-cycle from model development, training, deployment, testing, refining and iterating.

        • Experience in Tableau, Apache SuperSet, Looker or similar BI tools.

        • Knowledge of AWS Redshift, Snowflake or similar databases

      Preferred Locations:


        • #US; #AR;
      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • 1 week ago
      Truveris is a digital health company that partners with employers, brokers, and pharmaceutical companies to dramatically improve people’s ability to afford and access prescription drugs. With expertise and technology solutions that span across the prescription drug ecosystem, we deliver the outcomes people and businesses need to thrive.

      We are on a mission to transform the pharmaceutical industry and are backed by leading venture capital firms including Canaan Partners, First Round, New Atlantic Ventures, New Leaf Venture Partners, Tribeca Venture Partners and McKesson Ventures. In 2018, Truveris was ranked as one of the fastest growing technology companies in the U.S. by Deloitte, Crain's, and Inc.

      The Senior Data Architect will be primarily responsible for the design and governance of the Truveris data model. The Senior Data Architect will work with business leaders, analysts, and engineering to surface data model needs.  The ideal candidate will have both the business acumen and technical prowess required to complete the following: surface data model needs from business leaders, analytics, and engineering; create a data model that meets current needs and is extensible as new requirements are identified; execute on that model to help achieve the company’s overarching business objectives.

      RESPONSIBILITIES
      • Develop and maintain a comprehensive data architecture for the Truveris Unified Data Platform (UDP)
      • Work with business stakeholders to identify critical data and data use cases across the organization
      • Develop and revise conceptual, logical, and physical data models including entities and attributes and their inter-relationships and dependencies
      • Integrate disparate data models across the company into one enterprise-wide Unified Data Platform design

      • Develop database design and architecture documentation
      • Work with the Director of Data Integration to create documentation and/or the requirements for a documentation system that covers data lineage, data definitions, and metadata for business-critical data domains
      • Create and maintain data flow diagrams
      • Surface inconsistencies in data definitions so that they can be reconciled

      • Work with the Director of Data Integration to develop and revise the data governance framework

      • Partner with engineering and security/compliance to ensure compliance with data security and privacy policies and procedures 

      • Design data model components to support data transformation and results of analytic algorithms
      • Build a deep understanding of the data and analytic landscape at Truveris including data sources, data/analytic assets, and products
      • Understand business rules that govern how data is transformed, integrated, and used by the organization’s products
      • Design data models to support the results of data transformations and analytic algorithms
      • Make recommendations on what should be supported in the UDP versus in the BI products to create performant products that encourage reuse of analytics
      • Drive culture of standardization in data transformation and analytic logic

      • Optimize data model for scale and performance

      QUALIFICATIONS
      • Bachelor's degree in computer science, computer information system or other data related field
      • 5+ years of work experience as a Data Modeler/Data Architect; deep proficiency in data modeling and data management principles
      • 3+ years of work experience in healthcare (payer, care provider, data analytics, PBM) 
      • Experience with PBM data and the PBM industry strongly preferred
      • Experience with claims and eligibility data strongly preferred
      • Experience with health industry integration technologies such as Mirth, Orion Rhapsody, eGate a plus
      • Standards experience with C-CDAXML V3, HL7, IHE profiles a plus
      • Understanding of SDLC and Agile methodologies, experience with Scaled Agile Framework is a plus

      KNOWLEDGE/SKILLS
      • Ability to work with business, operations, and engineering stake holders
      • Hands-on experience with data modeling tools
      • Experience with Jaspersoft/Talend ETL
      • Experience with AWS services such as S3, EMR, EC2, and Amazon RedShift strongly preferred
      • Experience with ETL development, including data migrations, integrations, and analytic transformations
      • Ability to manage multiple responsibilities simultaneously
      • Excellent communications and documentation skills; ability to work on a collaborative team
    • Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. 

      The Federal Project Manager (PM) oversees the performance of individual Federal projects, both internally and externally. The PM will work with Federal Government leadership and internal Boomi/Dell teams to coordinate resources, determine scheduling, and identify risks. This role involves managing technology projects and requires cross-functional collaboration to meet business goals in a complex environment. The candidate is expected to be self-motivated, proactive and solution-oriented. The candidate is also expected to complete projects on time within budget and scope, set deadlines, assign responsibilities, and monitor/summarize progress of projects. Finally, the PM will prepare reports for upper management regarding status of project and work directly with clients to ensure successful deliverables.

      The Federal Project Manager will oversee projects, implementations and program activities for several Federal customers on a national level. Responsibilities include but are not limited to:

      Responsibilities

      - Project manage FedRAMP efforts internally for the Dell Boomi Federal team.

      • Work with 3rd party auditor and advisors for FedRAMP for implementation of two additional products to proceed through FedRAMP Moderate process

      • NIST800-171 Compliance for DOD sales

      • Assist with FedRAMP training creation

      - Project manage Federal projects, aligning to Federal reporting requirements and expectations.

      • Lifecycle Management working closely with Success and Support.

      • Works closely with Compliance team, and is expected to operate PSO functions along compliance requirements

      - Accountable for the execution, management and quality control of client-focused projects from concept to completion, ensuring client satisfaction, meeting all timeline milestones and deliverables within the required parameters.

      • Organizes, coordinates, and directs all program planning and support activities. Develops and documents project parameters including scope, schedule and specifications; creates, updates, and monitors project plans for all projects.

      • Interacts with program officials regarding program status and issues. Manage stakeholder expectations, including customer inclusion in technical matters, identifying gaps, and resolving impediments.

      • Contributes to ongoing improvement of processes to allow for smooth execution of projects and improved efficiencies across departments and project team members.

      - Conducts and leads status meetings regularly with customers and internal teams and stakeholders, ensuring thorough communication at all stages of the project.

      - Communicates proactively with customers & 3rd party vendors on production recommendations, risks, challenges, and solutions.

      Requirements

      • Experience working with Federal Customers or knowledge of FedRAMP process

      • 4+ Years of Project Management Experience

      • 5 years of client-facing and internal communication experience

      • Organized and able to manage a wide range of projects and priorities

      • Excellent communication, negotiation, and conflict management skills

      • Bachelor’s Degree

      • Local travel to client locations and Boomi sites as required

      Preferred Requirements

      • PMP Certification

      • Ability to receive a Government Top Secret Clearance

      Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

    • 1 week ago

      BALANCE FOR BETTER  At Xapo, we embrace our differences and actively foster an inclusive environment where we all can thrive. We’re a flexible, family-friendly environment, and we recognize that everyone has commitments outside of work. We have a goal of reaching gender parity and strongly encourage women to apply to our open positions. Diversity is not a tagline at Xapo; it is our foundation.

      RESPONSIBILITIES

      • Design and build data structures on MPP platform like AWS RedShift and or Druid.io.

      • Design and build highly scalable data pipelines using AWS tools like Glue (Spark based), Data Pipeline, Lambda.

      • Translate complex business requirements into scalable technical solutions.

      • Strong understanding of analytics needs.

      • Collaborate with the team on building dashboards, using Self-Service tools like Apache Superset or Tableau, and data analysis to support business.

      • Collaborate with multiple cross-functional teams and work on solutions which have a larger impact on Xapo business.

      REQUIREMENTS

      • In-depth understanding of data structures and algorithms.

      • Experience in designing and building dimensional data models to improve accessibility, efficiency, and quality of data.

      • Experience in designing and developing ETL data pipelines.

      • Proficient in writing Advanced SQLs, Expertise in performance tuning of SQLs.

      • Programming experience in building high-quality software. Skills with Python or Scala preferred.

      • Strong analytical and communication skills.

      NICE TO HAVE SKILLS

      • Work/project experience with big data and advanced programming languages.

      • Experience using Java, Spark, Hive, Oozie, Kafka, and Map Reduce.

      • Work experience with AWS tools to process data (Glue, Pipeline, Kinesis, Lambda, etc).

      • Experience with or advanced courses on data science and machine learning.

      OTHER REQUIREMENTS

        A dedicated workspace. A reliable internet connection with the fastest speed possible in your area.Devices and other essential equipment that meet minimal technical specifications.Alignment with Our Values.

      WHY WORK FOR XAPO? 

      Shape the Future:  Improve lives through cutting-edge technology, work remotely from anywhere in the world

      Own Your Success: Receive attractive remuneration, enjoy an autonomous work culture and flexible hours, apply your expertise to meaningful work every day

      Expect Excellence: Collaborate, learn, and grow with a high-performance team.

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