Remote enterprise Jobs in February 2020

94 Remote enterprise Jobs in February 2020

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  • Hottest Remote Jobs

    • 1 week ago

      Last Call Media is looking for a Producer / Product Owner to join our team! 


      The Role

      Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 


      Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 


      What you’ll do:

      • Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

      • Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

      • Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

      • Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

      • Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

      • Expand relationships with existing customers


      What you’ll bring:

      • A proven track record of leading the delivery of digital products and services that delight customers.

      • 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

      • A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

        Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

      • Experience and/or a desire to work remotely.

      • The ability to travel for conferences, client visits, or workshops, ~10% travel.

      • Ability to work efficiently, sometimes under tight deadlines


      It’d be nice if you also had: 

      • Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

      • Familiarity with other popular web development technologies, third party applications and platforms.

      • Experience or an interest in sharing your knowledge and experience at industry conferences 

      • Familiarity with Atlassian tools, such as Jira and Confluence.


      All of us at LCM pride ourselves on being:

      • Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

      • Highly communicative

      • Able to work independently 

      • Comfortable asking for help

      • Experienced with communicating directly with clients

      • Eager and motivated to learn new concepts

      • A team player in a collaborative environment 

      • A fast learner

      Salary range: 

      $60,000-90,000 USD


      Application Process

      Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

      To apply visit: https://lastcallmedia.com/careers


      This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

  • Software Development (32)

    • 2 days ago

      What You’ll Do:

      • Collaborate in every stage of a product's lifecycle; from planning to delivery
      • Create clean, modern, testable, well-documented code
      • Agile process with CI/CD environment to develop scalable web applications
      • Communicate daily with clients to understand and deliver technical requirements

      What is Required:

      • 7+ years professional development experience

      • 5+ years professional experience in a senior developer role with Java

      • Preferred: critical software development in large enterprises

      • Experience with Java 1.8 or later

      • Strong understanding of Java multithreading, concurrency and memory management

      • Excellent coding practices including a solid understanding of design patterns and object-oriented programming

      • Experience with Spring (Framework, Security, MVC, Boot)

      • Experience building maintainable and efficient tests using tools such as MyBatis, JUnit, TestNG, Mockito etc.

      • Coding standards to include unit, integration and acceptance testing

      • Experience with Cloud services (AWS, Azure, OpenShift etc.)

      • Experience with SQL and NoSQL

      • Experience with Git/GitHub

      • Experience with Containers

      • Knowledge of micro-services networking, load balancing, service discovery concepts and technologies

      • Strong understanding of the agile software development process

      • Superior communication skills in English

      How We Work

      Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation.

      True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership.

      We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new.

      The result? We produce meaningful work

      Getting Hired

      We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech.

      Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.



      Want to learn more about Clevertech and the team? Check out clevertech.careers and our video highlighting Clevertech's Career Growth Video

    • Academic Analytics
      1 week ago

      Academic Analytics has a opening for a remote Systems Analyst.  Candidates must live and be eligible to work in the United States.

      You’ll love this position if:

      • You enjoy helping others
      • You enjoy working in a fast paced environment
      • You are passionate about providing support to an environment that encourages teamwork and out of the box thinking
      • You are a self-confident, motivated person with a strong work ethic and excellent communication skills

      What you’ll do here:

      • Troubleshoot end user issues, provide root-cause analysis on various web and mobile applications, handle escalated server/network issues
      • Manage application software, application infrastructure and third-party application environments.  This includes installation, upgrades and patches, creating links and interfaces between systems, developing application-specific security, performance monitoring and trouble-shooting.
      • Assist in implementing and supporting single sign on (SSO)
      • Provide guidance to tier 1 team members.

      About Academic Analytics

      What we offer:

      • We strive to take care of our employees-more than just the 'work you', but rather the 'whole you' through our health, dental, vision, fun wellness challenges and Paid Time Off

      • Help prepare for your life after retirement through our 401(K) program

      • Our employees value the flexibility at Academic Analytics that allows them to balance quality work and their personal lives

      Academic Analytics, was founded in 2005.  University presidents, provosts, and other academic leaders strive to build stronger research institutions. Academic Analytics aggregates valuable information on scholarly research activity and provides user friendly business intelligence software, curated data, and analytics to these higher education professionals. These solutions help academic leaders understand the research accomplishments of faculty members, departments, programs, and their entire institution. Our tools help universities view research activity in context, identify funding opportunities, form expert teams to win funding, and increase the visibility of the institution’s research enterprise to companies, foundations, and potential collaborators. To learn more about Academic Analytics please see:  https://bit.ly/2RXh0XX

      Academic Analytics provides a great benefit package including, paid time off, 401K with match, medical benefits and more.  

      Academic Analytics is an Equal Opportunity Employer.

    • Railroad19 (US only)
      1 week ago

      At Railroad19, Inc., we build custom solutions and provide our clients with top tier development services. We’re a specialized team of developers and architects, which means, we only bring an “A” team to the table. Our culture is built on hard work and a desire to be thought leaders in the industry, this is what sets Railroad19 apart.

      Due to continuous growth, we are currently seeking a few Cloud-Native Java Developers that are fluent in both Java 8 and Spring Boot. In addition to contributing code and tangible deliverables, you will be expected to work as an advisor to help identify, educate, and foster best-in-class solutions. Creating these relationships requires strong communication skills and a passion for solving complex challenges.

      When you join Railroad19 you are part of a company that values your work and gives you the tools you need to succeed, while offering you a work/life balance. We are headquartered in Saratoga Springs, New York, but we are a distributed team of remote developers across the US.

      This is a full-time position with comprehensive benefits, vacation, 401k and more. Railroad19 provides competitive compensation with excellent benefits and a great corporate culture.

      The role is remote - U.S. located, only full time (NO- contractors, Corp-to-Corp or 1099).
       
      Core responsibilities:

      • Understand our client's fast-moving business requirements

      • Negotiate appropriate solutions with multiple stake-holders

      • Write and maintain scalable enterprise quality software

      • Build web applications using Spring Boot

      • Build Microservices that connect to Oracle and NoSQL databases

      • Build software components that integrate with a workflow engine and/or ESB to execute asynchronous business processes

      • Manage the complete software development life cycle

      • Writing functional and unit tests in order to maintain code quality

      • Work with Jenkins to perform Continuous Integration

      • Collaborate with other teams in order to deliver a high-performance application that contains little or no defects

      • Identify new opportunities, tools, and services to enhance the custom software platform

      • Support and troubleshoot issues (process & system), identify root cause, and proactively recommend sustainable corrective actions

      Skills & Experience:

      • Advanced Java development experience

      • Hands-on experience with Java 8 (especially streaming collections and functional interfaces)

      • Hands-on experience with NoSQL technologies is a plus

      • Hands-on experience with Spring Boot, Spring Cloud, and Netflix OSS is a plus

      • Hands-on experience with Oracle, MySQL, ETL

      • Hands-on experience with AngularJS and/or similar JavaScript frameworks is a plus

      • Demonstrates a willingness to learn new technologies and takes pride in delivering working software

      • Excellent oral and written communication skills

      • Experience participating on an agile team

      • Is self-directed and can effectively contribute with little supervision

      • Bachelor's or master's degree in computer science, computer engineering, or another technical discipline; or equivalent work experience

      Working at Railroad19, Inc.:

      • Competitive salaries

      • Excellent Health Care, Dental and Vision benefits

      • 3 weeks’ vacation, 401K match eligibility, work-life balance

       No Agencies***
      This is a non-management position
      This is a full-time position

      We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

    • This Product Designer or Senior Product Designer position for our Compliance group is 100% remote.

      A brief overview:

      GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than doubled the size of the Product Design team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product vision you’d contribute to when working here.

      As a Product Designer at GitLab, you will be embedded in our Compliance group. It’s a complex area where you’ll be tasked with improving the controls we provide to support our customers to help them manage their compliance posture within GitLab. You'll be designing new features and experiences to improve the quality of life for customers who operate within regulated environments.

      What you can expect in a Product Designer, Compliance role at GitLab:
      • You’ll be tasked with bettering our product for users who rely on our compliance features. The work you’ll do will enable greater adoption of our product within the enterprise space and impact users across a range of industries, from healthcare to manufacturing.
      • You’ll collaborate with a Product Manager to define the priorities, roadmap, and overall strategy for the future of Compliance within our product.
      • You'll work alongside Product Managers and UX Researchers to understand the needs of our users to shape how compliance features underpin the work within regulated industries.
      • You’ll come together with our Technical Writers to better our compliance documentation and in-product content.
      • You’ll collaborate with cross-functional partners to uncover and understand the complexities and limitations of our current compliance tools, advocating for the end-user in all areas, including documentation, ease of use, and visualization of key messaging.
      • You’ll utilize wireframes, prototypes, user flows, mockups, high-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas.
      • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
      • You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.
      • You’ll contribute compliance patterns to our Design System, alongside the rest of the UX department, and the GitLab community as a whole.
      Projects you might work on in our Compliance group:

      You’ll spend your time at GitLab collaborating with a cross-functional team. You may work on features that bring compliance checks into merge requests, a dashboard to give users insight into their overall compliance controls, or even build features that enable code to be audited, traceable, and reported on. To be successful, you’ll consider many edge cases while understanding the needs of a wide range of personas across a breadth of industries. Outside of work on our compliance tools, you’ll also contribute to our Pajamas design system and design culture here at GitLab.

      You should apply if:
      • You’ve got experience designing developer tooling, enterprise software, or complex web applications that are built for technical users.
      • You’ve got some experience designing compliance experiences, or knowledge of the compliance industry.
      • You’ve got experience working on product strategy and product design for a complex enterprise application or SaaS tool.
      • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
      • You want to design for a complex product with technical users who have continually evolving needs.
      • You’ve got experience applying your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.
      • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
      • You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, your knowledge of Git, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
      • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 60 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab team members across the world. Also, every year or so, we’ll invite you to our Contribute event.

      Hiring Process and compensation:

      Our hiring process for this Product Designer position typically follows five stages. The details of this process, the expectations for Product Designers and Senior Product Designers, and the compensation for this role can be found in our job family page.

    • Last Call Media
      1 week ago

      Last Call Media is looking for a well rounded PHP developer to join our team!

      The Role

      Last Call Media is looking for someone who understands just how flexible the PHP programming language can be, and enjoys, neh, is proud that the majority of the internet uses the PHP language.

      The ideal candidate will have experience in PHP frameworks such as WordPress, Symfony, Drupal, CodeIgniter but also has been involved with big single PHP files with inline CSS/HTML/(My)SQL/PHP. Last Call Media is looking for an advocate of best practices and someone who is willing to be opinionated about what they believe in when it comes to building successful programming projects.

      Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday.

      What you’ll do:

      • Review and analyze existing PHP sites for ways to improve and/or provide advice on how to migrate off antiquated monolith systems. Implement analyses from start to finish.

      • Work with clients to communicate how and why existing PHP code works or doesn’t.

      • Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

      • Understand who the end user of a project is and how to build and/or suggest front-end interfaces to help them accomplish their tasks as simply and practically as possible.

      • Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team.

      What you’ll bring:

      • A proven track record of leading the delivery of digital products and services that delight customers.

      • 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

      • An obvious drive to grow and learn from the highly-skilled team around you

      • Experience with large-scale open source web technologies (such as Drupal, WordPress, and React).

      • Experience and/or a desire to work remotely.

      • Ability to work efficiently, sometimes under tight deadlines

      It’d be nice if you also had:

      • Front-end framework experience like ReactJS/AngularJS/VueJS

      • Relational database experience and understanding of how to improve DB performance

      • Server administration and/or setups like Apache/NodeJS/Nginx and a general comfortability in the Linux environment

      • Familiarity with Atlassian tools, such as Jira and Confluence.

      All of us at LCM pride ourselves on being:

      • Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM.

      • Highly communicative

      • Able to work independently

      • Comfortable asking for help

      • Experienced with communicating directly with clients

      • Eager and motivated to learn new concepts

      • A team player in a collaborative environment

      • A fast learner

      Application Process

      Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request.

      To apply visit: https://lastcallmedia.com/careers

      This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

    • Percona (Americas)
      2 weeks ago
      Location: Remote work from home position working a regular 8am to 5pm AMER shifts (AMERs Time Zones).

      About Percona

      Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
       
      Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.
       
      Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

      As a Remote DBA, you will troubleshoot and resolve customer issues related to DB systems availability and performance.  You will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through regular communication and engagement with their environments.  You will perform technical work that requires planning and scheduling to ensure the best possible solution is delivered on time.  You will react on incidents and provide solutions aiming at maintained environments’ improvements.

      You will work in a fast paced environment where we are responsible for companies’ most critical systems. Customers count on us to keep their MySQL database running and we are vital to the success of their business. You will work remotely; there is no central office, and most people work from their homes. Some travel will be required for internal meetings. Access to a reliable high-speed internet connection is required.


      Core Skills and Expectations
      • Experience administering MySQL server including;
      • aspects of installation and configuration.
      • basic performance tuning, query optimization & index tuning.
      • knowledge of MySQL backup solutions.
      • basic knowledge of HA solutions.
      • understanding of monitoring requirements.
      • Demonstrable experience of administering Linux based systems.
      • Ability to use scripting language for automation.
      • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues.
      • Ability to participate in the on-call rotation for operational issue escalation.
      • Polite, friendly and professional; this position requires significant customer interaction and teamwork.
      • Excellent and strong written and spoken English.

      Desired Skills
      • CS degree or equivalent.
      • Proven success working in a distributed environment where e-mail, instant messaging and voice calls are the only interactions with clients, colleagues and managers on a daily basis.
      • Experience with technologies like Galera / XtraDB Cluster, HAProxy, ProxySQL, Orchestrator.
      • Experience running on Cloud Services such as AWS and RDS or hosting providers like Rackspace.
      • Experience with Nagios, Percona Monitoring Plugins, Prometheus, and other monitoring tools.
      • Experience of configuration management solutions such as Ansible, Puppet or Chef.
      • Experience with tools from the Percona Toolkit suite.
      • MySQL DBA, MySQL Professional Certifications.


      Regular Work Schedule
      • Team has an on call schedule as well.
      • Remote work from home specifically in the AMER region.

      Applications from all locations are encouraged and will be considered, subject to security & compliance requirements of Managed Services customers.   

      Location: Remote work from home position working a regular 8am to 5pm AMER shifts (AMERs Time Zones).

      Percona HQ is located in the Raleigh-Durham Area of NC, USA but this specific location isn't required for this opening. We are ideally seeking individuals that can work around European time zones.

      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    • 2 weeks ago

      Cloud Academy is the leading digital skills development platform that enables every enterprise to become a tech company through guided Learning Paths, Hands-on Labs, and Skill Assessment. Cloud Academy delivers role-specific training on the leading cloud platforms (AWS, Azure, Google Cloud Platform), essential methodologies needed to operate on and between clouds (DevOps, security, containers), and capabilities that are unlocked by the cloud (big data, machine learning).

      Companies like Turner, Cognizant, SAS, and ThermoFisher customize Cloud Academy to contextualize learning and leverage the platform to assign, manage, and measure cloud enablement at scale. Learn more at cloudacademy.com.

      Our growing Content Team is now looking for a Labs Developer to create new Labs for our Labs Technology group. This role is a hybrid between a Content Creator and a Technical Writer and we are looking for someone with experience and passion in both.

      The ideal person has an understanding of cloud technologies and is passionate to teach what they have learned to others. You will be working with a SaaS product on a team of 3 to 6 people to build online labs.

      This position is 100% remote and will report to our Lead Labs Developer.

      Responsibilities:

      • Create fulfilling labs and lab challenges in one or more Cloud Academy library categories
      • Write infrastructure as code templates to provision resources when labs start
      • Secure lab environments by defining least privilege identity and access management policies
      • Develop serverless functions to check the progress of users as they progress through labs and lab challenges
      • Consistently deliver new labs on time
      • Update labs in our library to ensure they are up-to-date and providing the best possible experience for our customers
      • Work with the content team to integrate labs and lab challenges into learning paths
      • Communicate feedback and ideas to software developers to continuously improve the lab platform

      Requirements:

      • At least 2 years experience in production environments and/or technical writing
      • Able to independently transform a blueprint of a lab into an elegant learning experience for our end users
      • Experienced with Amazon Web Services, Azure, or Google Cloud Platform
      • Experience with implementing infrastructure as code (CloudFormation, ARM templates, Deployment Manager, or Terraform)
      • Proficient with a programming or scripting language, such as Python, Node.js, PowerShell, and/or Bash
      • Able to document in clear technical steps
      • Work alongside software developers to provide constant feedback on new releases
      • Extremely proficient in both written and spoken English

      Additionally, the following will be viewed favorably:

      • Experienced with automating, designing infrastructure, and developing new features to attract customers
      • One or more public cloud vendor certifications
      • Experienced with RESTful APIs,
      • Familiarity with Git, Hyper-V, Docker, and/or Kubernetes 

      Benefits

      • Competitive salary with an annual bonus
      • Budget for professional development
      • 4 weeks paid vacation per year
      • Great company culture and work environment
      • Highly-skilled teammates and lots of opportunities for growth and development
    • Kuali is looking for a Senior Software Engineer, with a willingness and interest to grow in a full-stack environment. We use React and Apollo for our front-end and NodeJS, Express, and MongoDB for our back-end for new development and support legacy stacks running Java, Tomcat and MySQL. Our software engineers have responsibility for their services top to bottom, we work in a full-stack process, and we are looking to enhance our team with stronger front-end skills. We are building evolving products involving multiple microservices that communicate over RESTful services utilizing single-page applications to deliver an amazing and accessible experience to our users. This position is on our Research/Sponsored Programs product team.

      ABOUT THE COMPANY

      Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      If you’re looking to make your fortune off a quick flip with no business model, you’d be happier someplace else.

      Requirements

      Responsibilities:

      • Helping set architectural direction for our services architecture.
      • Creating elegant code.
      • Building relationships with customers to develop a deep understanding of their needs.
      • Supporting critical bugs and security issues in a Devops role.
      • Advocating passionately for customer priorities during product development.
      • Creating amazing software and services.
      • Talking and listening to customers (and other developers) about their challenges, hopes, and dreams.

      Background:

      • You’ve worked on multiple production-grade web applications.
      • You code better than most.
      • You care about the quality of your code.
      • You care about user experience and accessibility but are also comfortable building a solid backend system.
      • You know what WCAG and AAA are and how to build a system that can meet these requirements.
      • You enjoy building and can deliver beautiful user experiences, but can also balance priorities and sometimes sacrifice that pixel perfection in order to deliver features.
      • You’re well versed in at least one programming language, but preferably several.
      • You’re versatile. You know when to dream big and when to act small. You’re equally comfortable in both greenfield and refactoring projects.
      • You’re a collaborator. You build great relationships with other engineers, customers, and our open source communities.
      • You’re inspired to achieve results, and your enthusiasm is contagious.
      • You’re passionate about your role in helping clients and other developers achieve their missions, and you advocate for them fiercely.
      • You’re curious and continuously seek knowledge and share your discoveries with others.
      • You know how to influence and serve.
      • You understand the complexity of large enterprise applications.
      • You’ve used agile methodologies and have ideas on how you’d improve them.
      • You’re into Continuous Delivery and interested and willing to work in a Devops environment.

      If you have some of these too we’ll be delighted:

      • You have experience with the Higher Education and/or Research community.
      • You’ve shipped Software as a Service (SaaS) products.
      • You've worked with a microservices architecture.
      • You’ve been through incremental refactoring efforts.

      Benefits

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Catered lunches & fresh fruit if you are local
      • Remote-friendly environment
    • Graylog is a leading open source log management system that enables fast and efficient problem analysis in the areas of security, compliance, operations andDevOps. Our enterprise product enables large organizations to capture, store and analyze terabytes of machine data in near-real time.

      We are a young, growing company with locations in Germany and the USA.

      Responsibilities
      • Further development of Graylog's search engine in Java
      • Implementation of Elasticsearch management features from within Graylog
      • Further development of the Elasticsearch client
      • Elasticsearch updates
      • Tracking of new Elasticsearch versions

      Graylog Environment
      • Java 8, Elasticsearch and MongoDB on Linux
      • Maven, IntelliJ, Git, GitHub, Jenkins
      • Mock-ups, code reviews, automated tests

      Graylog Opportunities
      • A centrally located office in Hamburg and Munich, or option to work remotely
      • Paid participation in a successful Open Source project
      • Flexible working hours
      • A management team with programming experience and a sense of reality
      • Permanent position with a German company in an internationally mixed team
      • Various growth opportunities for creativity, variety and responsibilities
      • Choice between workstations using macOS or Linux

      Role Requirements
      • 2+ years of professional programming experience, at least in one challenging project
      • Desire for high-quality Java development
      • Experience with Elasticsearch or another search technology in a production environment
      • Ideally experience with the Elasticsearch API, Mappings and Index templates
      • Experience with a distributed version control system (git, Mercurial or comparable)
      • Preferably knowledge of web and enterprise environments. Practical experience in the maintenance of an Open Source project would be ideal
      • Being mindful of security aspects, readability of code and team coordination
      • Working with remote teams requires a prudent approach, active inquiry and effective communication via chat
      • Proficient English communication skills
      • Willingness to travel to team meetings 3-4 times a year
      Apply now and you will hear back from us soon.
    • Mattermost, one of Y Combinator's top 100 companies, provides an open source enterprise-grade messaging platform to the world’s leading organizations that allows teams to collaborate securely and privately anywhere. With over 10,000 server downloads / month our customers include Uber, Samsung, Affirm, The US Department of Defense and more. Our private cloud solutions offer secure, configurable, highly-scalable messaging across web, phone and PC with archiving, search, and deep integrations with hundreds of SaaS and on-premises technologies. Headquartered in Palo Alto, California, our company serves customers around the world with a distributed organization spanning the globe.

      We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about working at Mattermost and come talk to us!

      About the Role

      Working in open source means your work is publicly visible. Your code will receive both credit and constructive critique from the community. With the right mindset and support these can lead to you a highly positive working environment and making the best engineering decisions of your career. Core committers include highly skilled volunteer developers from the community, staff employed by enterprises deploying and investing in Mattermost, as well as staff employed by Mattermost, Inc.

      Read about our end-to-end recruiting process for core committers at: https://docs.mattermost.com/process/developer.html

      We are looking for an engineer with demonstrated experience in software development and infrastructure with a focus on ensuring high reliability and scaling of Mattermost’s SaaS offering through building tools, deploying infrastructure and automation.

      Responsibilities
      • Develop tooling and infrastructure to support thousands of customers on Mattermost’s SaaS offering
      • Write thoughtful and high-quality code in Go
      • Define infrastructure in code with Terraform
      • Implement, maintain and tune monitoring and alerting systems
      • Build custom tools and services to automatically recover from incidents
      • Respond on-call to incidents with quick and effective resolutions
      • Deploy applications to and manage Kubernetes clusters
      • Write clear and concise plans for incident response playbooks


      Requirements:
      • Bachelor's degree in Computer Science or related fields, or significant professional software development or DevOps experience
      • Strong demonstrable experience in building and maintaining highly reliable services
      • Strong experience with SRE and DevOps methodologies
      • Experience with or an ability to quickly become proficient in Go
      • Familiarity with containers and orchestration systems, like Docker and Kubernetes
      • Comfortable working with infrastructure as code tools, such as Terraform
      • Ability to be on-call


      Pluses
      • Experience with distributed application systems using HTTP, WebSockets, RPC, pub/sub at scale
      • Practical AWS experience
      • Knowledge of Grafana and Prometheus
      • Comfortable with GitHub, Jira, Jenkins, CircleCI
      • Experience working in open source communities
      We're looking for someone who wants to help us build the future of Mattermost and improve the way the world communicates. The right person in this role has the opportunity to have a huge impact on Mattermost the product, and its many users worldwide, but also on our open source community that has been key to Mattermost's success. If this sounds like you - please apply!
    • 3 weeks ago

      Due to continuous growth, we are currently seeking a Principal Cloud Architect that will work closely with a team of Cloud Architects, Engineers, DevOps and Product teams. The successful candidate will be a key member of the Cloud Engineering team to ensure the success in designing, building and migrating applications, software and services on various cloud platforms including AWS, Azure, GCP, developing public, private and hybrid cloud solutions.

      The ideal candidate will have a deep expertise in building enterprise-level computing solutions, architecture and transformation strategy with demonstrated experience with Cloud Computing Solutions such as Platform as a Service (PaaS), Infrastructure as a Service (IaaS), using Infrastructure as Code (IAC) tools to automate solutions that are scalable, resilient, readily available and secure.

      This position can be remote, with 5-25% travel or report to offices either in Englewood Cliffs, NJ or Universal City, CA

      Core Responsibilities:

      • Work directly with our client’s largest cloud users to define technical specifications based on business requirements and conceptual design

      • Evaluate emerging technologies, services, and tools for multiple cloud vendors to help guide innovation, new capabilities, and create business case for technology solutions

      • Collaborate with cross-functional teams to develop a new state cloud architecture, supporting our client’s organizational mode, developing a platform roadmap to drive cloud/ technology discussions and facilitate decision making to translate into product roadmap and releases for target design

      • Assist with the design and implementation of best governance practices for design, security, development, usability, cost control and forensics across multiple cloud providers for public, private and hybrid solutions

      • Enable innovation with continuous deployment across multiple technology stacks using best practices for advanced Cloud Solutions

      • Be a proponent for Open Source technologies, across tech stacks, demonstrating best practices for advanced cloud solutions

      • Develop reference material on architecture, publish design patterns to present both internally and publicly to drive designs for consensus and approval, being able to translate easily from technical to non-technical language

      • Participate in writing code and scripts to automate cloud solutions, also responding to code and architecture reviews

      • Demonstrate ability to conceive, manage and complete project deliverables

      Skills and Experience:


      • Bachelor's or master's degree in computer science, computer engineering, or another technical discipline; or equivalent work experience

      • Excellent oral and written communication skills with experience in presenting

      • Proven experience in working on multiple enterprise projects simultaneously while coordinating with the work of others

      • Is self-directed and can effectively contribute with little supervision

      • Hands-on experience working with JSON, Java, Python (Boto3), Node.js, Perl, Bash

      • Experience participating on an agile team

      • Hand on experience with research, analysis, data collection and presentation to various levels internally and external clients

      • Hands on experience deploying production workloads that are reliable, scalable cloud applications

      • Experience with Service Oriented Architecture (SOA and REST), IaaS and PaaS (design and server infrastructure implementation)

      • Experience with large-scale distributed infrastructure, including clustering, load balancing, distributed capacity management with an understanding of system testing

      • Hands on experience in automating PaaS, IaC using Terraform, Git, Ansible playbooks, Chef/Puppet, Cloud Command Line Interfaces and Cloud Templating on various cloud platforms as well as automating testing and performance tools such as JMeter

      • Strong technical expertise and troubleshooting skills for large-scale distributed computing systems and software

      • Solid understanding of conceptual, logical and physical data modeling with tools and database design in complex, enterprise-level data environments proficiency in XML, JSON, and design of binary formats using NoSQL, NAS and object stores

      • Strong understanding of Networking Protocols and Standards

      • Strong understanding and experience with various security protocols for web and cloud technologies
    • Canonical (Americas)
      3 weeks ago

      Do you want to be part of the team delivering custom Linux kernels for the most popular operating system in many of the world’s largest clouds?  Would you like to contribute to the leading-edge kernels powering your favorite desktop or laptop as well as underpinning devices for Canonical’s AI/ML, robotics, edge and IoT products? Come join the kernel team at Canonical, the company behind Ubuntu.  We are a growing international software company that works with the open source community to deliver Ubuntu. Our mission is to bring the benefits of free software to the widest possible audience and we believe the best way to fuel innovation is to give innovators the technology they need.  

      Life at Canonical is anything but corporate.  As a company that exists to support one of today’s most important open source projects, we are changing the world on a daily basis.  It’s a dynamic environment in which every member of the team takes personal responsibility for everything they produce.

      A secure, high-performance Linux kernel is a crucial component of Canonical products for the success of our enterprise customers, partners and Ubuntu projects.  As a member of the globally distributed Canonical Kernel Team, you will work on a variety of fast-moving and dynamic projects, providing you with a broad range of software engineering challenges.

      Role summary

      The Canonical Kernel Team is responsible for maintaining all supported Ubuntu kernels in addition to driving development of the latest Ubuntu kernel for future Ubuntu releases.  We are looking to hire a motivated and experienced kernel engineer into the Canonical Stable Kernel Team to help contribute to our ever-growing list of kernels and kernel engineering challenges.

      Key Responsibilities and Accountability 

      • Use our extensive tool set to build and review our existing kernels
      • Building new kernels for existing and new Canonical products
      • Maintaining Ubuntu kernel git repositories
      • Troubleshooting a wide variety of kernel engineering problems both in our development environment as well as our customer’s Linux-based products.
      • Developing, reviewing and submitting kernel patches
      • Assisting our kernel security engineering in backporting important kernel CVE’s
      • Performing other kernel backports for resolving customer issues and requests
      • Add new kernel support for hardware enablement requests
      • Perform a wide variety of kernel-based testing and test development

      Required Skills and Experience

      • Demonstrable proficiency in C programming language
      • Expert knowledge of git
      • Solid scripting skills in Bash or Python (preferred)
      • Strong experience with kernel debug and patching
      • Knowledge of upstream kernel process and release cycle
      • Familiarity with several important kernel subsystems
      • Well organized and able to deliver consistently to schedule
      • Experience interacting with upstream kernel developers and mailing lists
      • Ability to thrive in a globally distributed team through self-discipline and self-motivation
      • Strong verbal and written communication skills
      • Ability to present oneself in a professional manner when interacting with colleagues, partners, and community
      • Note: Some international travel will be required.

      Desirable Skills and Experience

      • Ubuntu/Debian packaging experience
      • Snap packaging experience
      • Familiarity with Ubuntu Kernel SRU process and cadence
      • Experience using Launchpad
      • Kernel testing/benchmarking experience
      • Understanding in one/some of several processor architectures such as x86-64, amd64, arm, etc.

      Employee Benefits Canonical Offers:

      • Flexible working options/work from home
      • Tuition and Training Reimbursement
      • Annual Bonus Plan
      • Holiday for Service (Annual Leave)
      • Conference Leave
      • Priority Pass
      • Laptop Refresh Benefit

       

      Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunity to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    • We need extraordinary support engineers  to join our team.

      You should be comfortable with providing deep technical support and customer-facing interactions. You should have experience with relational databases, and have or be able to quickly gain a detailed understanding of TimescaleDB and PostgreSQL. And you should have a “can do it” attitude, where helping the user comes first.

      Timescale is a remote-first organization; this is a full-time position and should be located in US-Central timezone (UTC-6) for coverage purposes.

      Responsibilities

      • Create successful customers through outstanding technical service, including issue resolution and consultative interactions
      • Work in a dynamic startup and team, requiring the ability to shift focus quickly.
      • Continually improve, optimize, and evolve support systems and processes.
      • Be an enthusiastic and personable teammate, willing to jump in and help when you see a need.

      Requirements

      • Bachelor’s degree in computer science or equivalent experience.
      • Experience with SaaS and distributed systems.
      • Exceptional knowledge of PostgreSQL, database schema, and query optimization.
      • Experience as a technical support professional with external customers.
      • Strong aptitude to understand and learn new software products.
      • Know TimescaleDB! You should download and test it out before you apply.
      • Strong verbal and written communication skills.
      Benefits
      • Premium medical, dental, and vision coverage
      • Stock options
      • 401k retirement plan
      • Flexible PTO and family leave
      • FSA and Dependent FSA plans
      • Educational self-improvement benefits
      • Commuter benefits
      • Flexible schedule
      • Awesome coworkers

      Time series is everywhere, and Timescale is helping developers and companies make sense of it. Businesses worldwide trust TimescaleDB for mission-critical applications from industries as varied as manufacturing, finance, utilities, telecom, mining, ad tech, oil & gas, and the smart home. Applications built on TimescaleDB include IT and DevOps monitoring,  IoT, complex sensing and monitoring systems, geospatial asset tracking, operational data warehousing, and financial risk management; via the edge, on premise, and cloud deployments. The Timescale team is backed by top tier investors, including Benchmark Capital, New Enterprise Associates, Icon Ventures, and Two Sigma Ventures.

    • 3 weeks ago
      If you want to have a greater impact in the open source ecosystem by enabling our Customers to use new
      technology to build better software faster - then you should keep reading.

      We are searching for another great Customer Support Engineer to support our APAC customers.   While this is a 100% remote role, we are looking for the Engineer to be based in Singapore.

      Our CSEs also identify common patterns and/or challenges customers are facing so as to influence the evolution of the product portfolio and best practices. Note - Although this is a 100 % remote role, we expect that travel to customer locations will initially be 35% - 45%.

      Why this role matters
      Our customers are enterprise architects, security officers, developers, DevOps managers. We offer them
      subscriptions to valuable software that works. As long as our customers value their investment, they
      continue to renew and expand their deployments. No value = no growth and no renewal. 

      Fortunately, our customers find us easy to work with (as reported via customer sat surveys). They trust
      Sonatype and value their investments, as demonstrated by our 90%+ renewal rate -- one of the highest
      renewal rates in the software subscription business.  But we choose not to rest on our laurels. 
      If our customers are not optimized, properly deployed, or have compromised rollouts due to their lack of
      time, technical know-how/resources, or understanding of best practices - it will inhibit our mutual ability to
      achieve success and expansion. That is why this role is so important.

      What our CSEs do
      • Coach and educate a set of customers on implementation and usage best practices for the Sonatype Nexus Platform to ensure smooth on boarding, faster adoption, increased footprint, etc.
      • Share field insights with your peers in Customer Success as well as our Sales, Product Marketing, and Engineering teams. Provide feedback on how to bring more valuable features to the product based on customer reactions and your hands-on experiences.
      • Discover and analyze gaps in the customer experience, identifying early warning signals and then working with cross-functional teams to address them
      • Act as the voice of the customer - use your insights to help us drive improvements, influence product roadmap, deploy customer advocacy programs, etc.
      • Ensure customers are SUCCESSFUL and DELIGHTED with Sonatype products and services, not merely satisfied

      What we are Looking For
      • Our CSEs have from many different types of backgrounds including DevOps Engineers, Software Engineers, Quality Engineers, and Solutions Architects. While they paths are different, they all share the following:
      • Broad knowledge of modern software development life cycles and the tooling that development organizations use to build applications is important
      • Ability to travel 35%
      • Strong communication and interpersonal skills
      • Excellent troubleshooting and analytical skills
      • Well-honed project management and organizational skills
      • The desire to build long-term relationships and help our customers be successful

      What We Offer
      • The opportunity to be part of an incredible, high-growth company, working on a team of experienced colleagues
      • Competitive salary package
      • Business casual dress
      • Flexible work schedules that ensure time for you to be you
      • 2019 Best Places to Work Washington Post and Washingtonian
      • 2019 Wealthfront Top Career Launch Company
      • EY Entrepreneur of the Year 2019
      • Fast Company Top 50 Companies for Innovators
      • Glassdoor ranking of 4.9
      • Come see why we've won all of these awards

      We are 300 employees from diverse backgrounds, that hail from 50 countries, and speak 15 languages. But, we all share one thing in common: we’re passionate about accelerating software innovation. Our vision is to put Nexus products at the center of every open source decision made by modern engineering organizations.  We’re one of the fastest growing tech companies in America and have been named both a Deloitte Fast 500 and Inc. 5000 company three years in a row. We’re backed by world class investors including TPG, Goldman Sachs, Accel Partners, and HWVP.  Learn more at www.sonatype.com.
       
      Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know
    • At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We unite employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.

      More about Security Solutions

      The Elastic Security Solutions team is building a new solution that will become the center of the Elastic security analytics offerings. The Elastic stack is already very popular among the security analyst community, and the Security team has the opportunity to significantly improve the user experience and workflows of security analysts. Challenges include collecting all the relevant data, aggregating and visualising it, detecting and alerting on suspicious events, as well as supporting the investigation phase.

      The  team is diverse and distributed. You will be working remotely with people from Germany, Spain, United States, United Kingdom, and more. We meet via Zoom, brainstorm in Google docs, discuss in open GitHub issues, and chat on Slack.

      As a Node.js Engineer on the Security Solutoins team, you will be part of a team developing a high quality, open source SIEM product aimed to help fellow Node.js developers instrument, debug, and monitor Node.js applications. As part of the team, you’ll be deeply involved with the entire codebase and take on responsibilities for new features, improving the resource footprint and roadmap planning. You will also be engaging with the open source community. The team is diverse and distributed across the world, and collaborates on a daily basis over GitHub, Zoom, and Slack.

      What you will be doing

      • Join the SIEM team alongside other team members, working on a Node.js/Typescript codebase inside Kibana.
      • Create Node.js background tasks that do data searches and manipulate large amounts of data.
      • Work on the following in a regular release cadence
        • Add new features
        • Improve the current code base
        • Build enterprise-scale backend REST services focusing towards building security, performance, and scalability into services
      • Collaborate with UI, UX, cross dependant teams like the Kibana and ML teams
      • With the bigger picture in mind, work closely with QA to improve end to end tests
      • Working closely with documentation team at every step for better user experience overall

      What you will bring along

      • In-depth experience with Node.js, including Node.js internals.
      • Experience with developing and maintaining reasonably complex software projects with high quality and over multiple years.
      • Having developed or contributed to a performance-oriented Node.js library or tooling is a plus.
      • Interest and experience in various types of automated testing.
      • You know and care about writing performant Node.js code and have traced performance issues yourself. Experience with troubleshooting using Wireshark or tshark is another plus.
      • Experience with Node.js apis such http 1.1, http2, and worker_threads, xjs, REST API, Distributed computing and graphql etc. is a big plus.
      • Ability to work independently in a globally distributed team.



      #LI-AD1

      Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

    • 1 month ago

      Our Customers Develop Software at the Speed of Ideas

      CloudBees is powering the continuous economy by offering the world’s first end-to-end continuous software delivery management system (SDM). For millions of developers and product teams driving innovation for businesses large or small, SDM builds on continuous integration (CI) and continuous delivery (CD) to enable all functions and teams within and around the software delivery organization to best work together to amplify value creation.

      CloudBees is the continuous integration (CI), continuous delivery (CD) and application release automation (ARA) powerhouse built from the commercial success of its products and its open source leadership as the largest contributor to Jenkins and a founding member of the Continuous Delivery Foundation (CDF). With a globally distributed workforce of more than 500 employees, the company reflects the global nature of the DevOps movement. We believe in walking the talk! From startups with full-stack developers practicing NoOps to large Fortune 100 companies, CloudBees enables all software-driven organizations to intelligently deploy the right capabilities at the right time.

      Over 3,500 of the world’s best known brands and over 50% of the Fortune 500, invest in CloudBees because of its ability to work across any cloud, in any development environment and to balance corporate governance and control with developer flexibility and freedom.

      CloudBees is home to the world’s leading DevOps experts helping thousands of companies harness the power of “continuous everything” and putting them on the fastest path from great idea, to great software, to great business value.

      As a remote DevOps Consultant, you will be the primary operational point of contact for one or more customers, helping to plan, review, and monitor ongoing operations of our customers Continuous Delivery pipeline. You will leverage your broad experience, troubleshooting application and architectural challenges to support our customers. You will work across customer organizations to ensure customers’ Continuous Integration (CI) / Continuous Delivery (CD) solution is well designed and scale to the needs of the world’s largest events e.g., the Super Bowl, the World Cup and the Olympics. In this role, you will also act as the voice of the customer within CloudBees to escalate problems and to drive prioritization of business needs for our customers.

      What You'll Do

      • Champion and advocate for Enterprise customers within CloudBees (be their voice)
      • Solve technical issues and work directly with CloudBees engineers to ensure that customer issues are resolved as expediently as possible
      • Participate in deep architectural discussions, calling on CloudBees subject matter experts as needed, to ensure solutions are designed for successful deployment
      • Help Enterprise customers define IT and business processes that work well with CI/CD deployments
      • Engage with Director and C-Level executives to translate business needs into technical and operational plans
      • Provide detailed reviews of service metrics to customer leadership

      What The Role Requires

      • Jenkins CI experience required
      • 5+ years design/implementation/operations/consulting experience with distributed applications
      • Exposure to Docker and MicroServices
      • Exposure to Kubernetes
      • Experience managing large scale environments including escalations, incident, problem, and service availability
      • Customer-facing experience as a technical lead
      • High level of comfort communicating effectively across internal and external organizations
      • Presentation skills; high degree of comfort with both large and small audiences
      • Bachelor’s degree or equivalent work experience required; Computer Science or Math background highly desired; working knowledge of software development practices and technologies highly desired
      • Software design, development and deployment
      • Scripting / Automation
      • Occasional travel to visit your customers

      What You’ll Get

      • Highly competitive benefits and vacation package
      • Ability to work for one of the fastest growing companies with some of the most talented people in the industry
      • Industry Certifications
      • Team outings
      • Fun, Hardworking, and Casual Environment
      • Endless Growth Opportunities

      At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

      In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

      • Provide expert advice on all things related to Jenkins, CI, CD, and DevOps
      • Assess and make technical recommendations for customers to reach their Continuous Delivery target
      • Help customers implement CloudBees Jenkins Enterprise solutions to enable Continuous Delivery capabilities
      What The Role Requires
      • Hands-on experience with Jenkins and/or other CI/DevOps tool set
      • Experience with Docker and Kubernetes
      • Experience with cloud computing providers (e.g. AWS).
      • At least 3 years of consulting/professional services experience
      • Measurable competency with application servers, scripting, and network infrastructure
      • Understanding of agile development processes and how organizations adopt and implement those processes
      • Experience with enterprise Linux environments (RHEL or Ubuntu specifically)
      • Bachelor’s degree in Computer Science or related field 

      Travel- 50% (every other week is ideal)

      We are looking for someone on the East Coast.  This is a remote role.

      What You'll Get
      • Highly competitive benefits and vacation package
      • Ability to work for one of the fastest growing companies with some of the most talented people in the industry
      • Team outings
      • Fun, Hardworking, and Casual Environment
      • Endless Growth Opportunities

      At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees.  Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

      In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere.  Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

       

    • Do you enjoy collaborating in a consultative environment and guiding people using best practices to achieve great results? Do you want to influence and contribute to the growth of a high performing, quality focused team? If so, Theorem wants to know more about you!

      Theorem is a software consultancy that believes in simplicity in software design. We deliver solutions for startups and enterprises - You can see our portfolio to learn more about the results we've delivered for our clients.

      This is a remote role. We are a remote first company with offices in Los Angeles and New York. We have team members all around the world. This role sits in a team that collaborates and works in congruency with other development teams in a more structured environment.

      Please note this project team is working with a client in the Pacific Time Zone, UTC -7 Candidates located within UTC - 3 to UTC - 8 will be given priority for team time zone alignment.

      At Theorem you can make a significant impact while enjoying a flexible work schedule.

      Duties and Responsibilities:

      • Design and build scalable enterprise web applications within .NET Core ecosystem

      • Write lots of clean, readable, and reusable C# code 

      • Engage daily with your distributed, remote engineering team working on different layers of the infrastructure

      • Collaborate with product designers and clients to clarify requirements, prototype functionality and build products

      • Plan, estimate and prioritize work in a remote, distributed team environment

      • Guide our clients in best practices in order to achieve great project success

      Job Requirements:

      • 5 + years of professional experience

      • Strong server side development experience utilizing .NET Technologies

      • Hands on professional experience using .NET Core is a strong plus 

      • Experience with web application frameworks, such as ASP.NET Core 

      • Expertise in C#, with a good knowledge of its ecosystems

      • You enjoy writing reusable libraries and clean, readable C# code

      • Good knowledge of design and architectural patterns and development best practices

      • Knowledge of concurrency patterns in C#

      • Previous experience building scalable enterprise web applications

      • Have previous experience creating database schemas that represent and support business processes

      • Good understanding of CLR and its limitations, weaknesses, and workarounds

      • Strong hands on experience using Git is required

      • Previous experience using TFS is a plus

      • Previous professional experience with cloud providers is required. Experience with Azure is definitely a plus

      • Familiarity with continuous integration

      • Previous remote work experience is required

      • Previous experience collaborating on highly distributed teams

      • Possess a passion for software development

      • Possess a drive to get things done

      • Must have excellent communication skills

      • Previous consulting experience is a strong plus

      • Experience working within an Agile/Scrum environment.

      • Possess a strong and reliable internet connection.

      • Align a portion of your day with the business hours of Pacific Time Zone - UTC -7

      You like to get the work done! You want to collaborate in a consultative environment and guide our clients in best practices in order to achieve great project success in addition to contributing to the growth of a great company. We want to know more about you!


      About Theorem


      Theorem is a team of experts steeped in the theory and practice of mathematics and computer science. This is the core of our iterative, hypothesis-driven process. We are craftspeople who build amazing products for global brands. We believe in cultivating a high degree of leadership and technical excellence in all of our team members. Together we build technology driven systems, services, applications, and platforms that solve our customers' business-critical problems.


      While we have offices in LA and New York, we work remotely with team members around the world

      • 100% REMOTE - Work from your remote location if you are not called to travel to client site

      • TEAM RETREATS - We get together at an inspiring location to meet, work and play

      • HEALTHY BODY, HEALTHY MIND - HAPPY TEAM - We offer vacation and support healthy lifestyles through our physical fitness and continuing education benefits program.

      Theorem expects team members to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment are not tolerated. We encourage success based on our individual merits and abilities, and all decisions regarding recruitment, hiring, promotion, compensation, skills development decisions such as training, and all other terms and conditions of our relationship, will be made without regard to race, nationality, national origin, citizenship status, employment engagement status, ethnicity, ethnic origin, color, creed, religion, belief, age, marital status, pregnancy, gender, gender identity, sexual preference, lifestyle, social class, military status, disability, physical features, or any other protected status. We oppose all forms of unlawful or unfair discrimination.

      Theorem is an equal opportunity employer.

      No statements by Theorem are intended to create an offer of employment unless made in a writing signed by an officer of the company and no offer shall become effective unless countersigned by the prospective employee.

    • About Us

      Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

      Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simon’s platform empowers businesses to use enterprise-scale big data and machine learning to power customer communications in any channel. Simon’s unique approach allows brands to develop incredible personalization capabilities without needing to build and maintain massive bespoke data infrastructure.

      Our culture is rooted in organizational transparency, empowering individuals, and an attitude of getting things done. If you want to be a valuable contributor on a team that champions these core values we would love to hear from you.

      The Role

      Do you get inspired by replacing today’s de facto process with a faster and safer automated solution tomorrow? Are your favorite customers your own coworkers? As a Tools & Productivity engineer at Simon you’ll build powerful features that are game-changers for both our own developers as well as our clients. The future of Customer Data Platforms and Marketing Cloud Platforms are moving toward self-service and visibility. Starting with features iterated on internally with our engineers and customer success team, you will have a direct impact on our ability to deliver this. From Day 1, you’ll be welcomed into a team that values transparency, education, and ownership.

      What You'll Do
      • Relentlessly improve efficiency and process by crafting easy-to-use tools
      • Cross-functionally collaborate and own the success and impact our of data pipes toolchain
      • Embed yourself in our client development group and support them as they deliver customer requests and tasks
      • Completely internalize our data ingestion process and visualize and implement the glue to evolve troubleshooting and process
      • Be an active member of our mentorship program
      • Build out tooling for a data development environment for our clients on our platform
      • Drive technical requirements from high-level marketing and business needs of our end users
      Qualifications
      • Minimum of 2 years of in-depth software development experience designing, deploying and owning several substantive projects with company-wide impact
      • Minimum of 1 year of experience working with various functional owners in your company (spanning product management, program management, and Customer success)
      • Comfortable writing and developing applications with Python and Django
      • Passion for efficiency
      • Strong affinity for collaboration
      Diversity

      We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

    • At Railroad19, Inc. we develop customized software solutions and provide software development services.

      We are currently seeking a talented Sr. Front-End Developer (React focused) with a full stack awareness, to join our world-class team of developers assigned to work on a new project. This role will be responsible for contributing to the development and implementation of the front-end solution for our client. In addition to contributing code and tangible deliverables, the role is expected to work as an adviser to help identify, educate, and foster best-in-class solutions. Creating these relationships requires strong communication skills and some travel to the customer.

      At Railroad19, you are part of a company that values your work and gives you the tools you need to succeed. We are headquartered in Saratoga Springs, New York, but we are a distributed team of remote developers across the US. Railroad19 provides competitive compensation with excellent benefits and a great corporate culture.

      The role is remote - U.S. located, only full time (NO- contractors, Corp-to-Corp or 1099).
       
      Core Responsibilities:

      • Foster strong relationships with key stakeholders and provide expertise as well as customer service to meet a wide variety of requirements
      • Quickly provide insight and options to front-end challenges
      • Collaborate with Product Managers and business teams to create consumer-like, elegant, intuitive experience for enterprise users
      • Contribute both technically and in an advisory role to projects
      • Develop and manage extensible, stable code bases for a variety of applications
      • Provide front-end architecture and aesthetic thought leadership
      • Stay current with the fast-changing landscape of React
      • Evaluate frameworks, technology, platforms, and tooling solutions
      • Support and troubleshoot issues (process & system), identify root cause, and proactively implement sustainable corrective actions

      Skills & Experience:

      • Strong understanding of the DOM, HTML5, CSS3 and JavaScript
      • Significant experience with the React eco system (Flux, Flow, Redux, routing, etc)
      • Experience front-end tooling workflows: Node.js (NPM), WebPack, Create React App, Flow, Babel, TypeScript, etc
      • Strong understanding of debugging for the browser
      • Experience testing JavaScript code — Jest preferred, but not required
      • Experience with Responsive Web Design (RWD) patterns
      • Can-do Ability to work on other technology as needed
      • Proven ability to create working prototypes (proof of concepts) at varying degrees of fidelity using React and/or HTML/CSS/JavaScript
      • Experience with unidirectional data flow patterns
      • Full Stack awareness, but this role is front-end based
      • Experience with data integration; understanding/experience with RESTful API design and/or WebSockets
      • Working in an Agile environment
      • Strong team-building, vendor and customer relations skills
      • GIT and GitHub
      • Strong communication skills (wireframes, rapid prototypes, PoC’s, white boarding)
      • Experience maintaining and extending a style guide for scalability and cross application usage

      Nice to Have, but not Required

      • React Native
      • WebWorkers experience
      • ServiceWorkers experience
      • Experience using TypeScript 2.x
      • Experience with RxJS or other Reactive programming techniques/libraries
      • PWA experience

      NO AGENCIES***

    • Our mission is to enable everyone to work from home and take advantage of these benefits. To accomplish this mission, we’ve built HoloMeeting, a remote collaboration solution for Mixed Reality. Our solutions is already being used by large enterprise clients and we are looking for more adventurers to join us on our quest. 

      We are looking for highly motivated and creative individuals to join us in our mission to transform how humans work and collaborate together.

      In this role you will work with an international team of artists and Unity developers to help create a Mixed Reality remote collaboration application using Unity/C# and other tools. 

      You will develop new immersive reality features that contribute to the product roadmap, translate design and product documentation into technical specifications and subsequently develop them as new features. You will write efficient code, optimise the general performance of our software and help keep bugs at a minimum level.

      Provide general project support by assisting the team with technical questions and creating authoring and/or debugging tools.

      Responsibilities, including but not limited to:

      • Development of ultra-fast, highly scalable, holographic remote collaboration solution

      • Implementation of security "best practices” to keep user data secure

      • Coordinate and work with front-end and back-end developers, UX/UI designers, 3D artists, and the production teams to achieve goals

      Requirements:

      • 3+ years of Unity experience in a professional development team

      • Virtual Reality or Augmented Reality experience (ideally Microsoft HoloLens or immersive VR)

      • Strong .NET/C# skills

      • BS in Computer Science

      • Knowledge of Unity team project best-practices (prefabs, asset naming, organised scene hierarchy)

      • Experience with git or other repository.

      • Good communication skills. We are looking for someone who thrives on collaborating with a remotely located team

      Preferred:

      • Agile

      • HoloLens development

      • Photon Networking

      • Experience working with cloud-based systems and/or local servers including, but not limited to: web-based protocols, REST APIs, and sockets

      • C++ or other programming skills (e.g. Python)

      • Azure

      • iOS/Android

      Work Environment

      We are a startup and this job operates in a remote environment. Candidates should have flexible working hours to accommodate this role and the company growth. We do not intend to work longer than necessary, however, we are looking for people who get things done when necessary.  

      Benefits

      • Upon joining the team, you will receive a company HoloLens, experience HoloMeeting for yourself and assist the team in continuous improvements

      • Work in a remote environment

      • Enjoy the flexibility of remote hours

      • The ability to travel 

      • A supportive people team who cares for your professional development and has plans to prove it!

      Screening Question Statement

      Here at HoloMeeting, we take the time to carefully review each profile for both technical and cultural fits. We ask that you help us with this effort by providing detailed and relative responses as you progress through the questions below. 

      (Please note that applications with insufficient responses (i.e., NA, Available upon request, refer to resume, etc) will not be advanced in the screening process).

      We’re excited to learn more about you! 

    See 12 more Software Development jobs
  • Customer Support / Customer Success (10)

    • Silktide makes software that helps companies test and improve their websites. We work with household brands around the world, such as eBay, Orange and HSBC to name a few.

      As a Customer Success Manager, you’ll focus on driving retention and growth within our existing client base. You’ll report into the Head of Customer Success and work closely with Sales, Operations and Product Managers to provide a consistent, first class experience for clients using Silktide.

      Our focus is making it easy for customers to launch with Silktide and ensuring they are set up to successfully grow their use of the service throughout the lifecycle of their relationship. This is more than simply taking our customers through a business review, it’s about ensuring the customer is delighted from day one, that they’re optimizing their use of the service, and that they’re positioned to continue to grow their use over time.

      As part of the role, you will also be responsible for instilling best practices for customer support and will provide guidance and training to customers in order to help them maximize their usage with our core products.

      • Managing accounts within an exciting growth environment

      • Effectively tailor your communication style to different audiences

      • Ensure revenue growth from existing customers through high customer satisfaction

      • Achieve and maintain high NPS

      • Help customers get the most out of the product

      • Work to deeply understand customer roles, and their challenges

      • Hold account meetings with existing customers (travel required)

      • Ensure customers are kept up to date with product improvements and new features

      • Onboarding and training new enterprise clients

      • Feedback to product on areas for improvement

      You should be prepared to reach out to customers, take care of them and target problems even before they happen. It is about understanding the customers’ business requirements and looking at our solution from their point of view in order to increase the recurring revenue whilst reducing churn.

      If you have previous web specific, digital agency, sales and/or account management experience, then this would be advantageous especially if this is within a SaaS environment. Your success will be measured by the success of our customer satisfaction, as well as the additional revenue generated by our customers as a result. You will be able to manage your own time, have confidence and be commercially minded. If you need something to work better, you’ll be encouraged to implement it.

      This is an exciting time to join Silktide, we are growing fast and expanding internationally, so there are plenty of travel opportunities. Our office is based in Derby, with excellent transport links and remote working is an option. We offer awesome perks, flexible working conditions, a fantastic salary and the opportunity to succeed, and we think you’ll be hard pushed to find anything like this anywhere else!

      We cannot sponsor visas at this time.

      No agencies outside our PSL please.

    • Bevy is an early stage Startup with a mission to help brands build strong global communities. Founded in April 2017 by the core team behind Startup Grind, Bevy is an Enterprise-grade SaaS platform used by companies that include Adobe, Amazon, Asana, Atlassian, Duolingo, Ebay, Epic Games, IDEO, Intuit, MongoDB, Red Bull, Roblox, Salesforce, SAP, Slack and many more. In April 2019, Bevy acquired CMX which is the world’s largest network of community professionals. CMX offers world-class training, events and research.

      This role is for you if you enjoy building new and nurturing existing relationships. You will own a set of current customer accounts where you will troubleshoot, strategize, and align with their community goals and success metrics. You will position yourself as a partner, strategic advisor, and customer advocate. You don’t mind dealing with ambiguity, challenging customer assumptions, or supporting small, everyday technical issues that arise.

      Responsibilities

      • Develop a trusted advisor relationship with customer stakeholders & executive sponsors to help drive the value of Bevy

      • Building deliberate expansion plans into current and net new customer accounts in close collaboration with our Sales team.

      • Work with customers to understand their unique goals & challenges and partner with them to achieve those goals

      • Work collaboratively with the Sales team to execute quarterly business reviews and expansion plans in key accounts

      • Act as the internal liaison for the customer accounts you manage. You communicate with customers on a daily basis to ensure their needs, issues, and goals are addressed. This includes troubleshooting minor technical issues and being the frontline for support queries. You feel comfortable communicating back and forth between the user and our customer support engineers.

      • Work collaboratively with our Marketing team to build customer references and co-develop resources to better support our customers

      What we’re looking for:

      • Must be a multi-tasker, comfortable with context switching, and have 1-2 years minimum of experience in a customer facing or account management position, ideally in enterprise SaaS.

      • This can be a remote position.

      We welcome candidates from traditionally underrepresented groups to apply. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and the communities we serve.

      We are a small but powerful team, dedicated to achieving our mission to bring more community to the world. Many of us have worked in community positions before and understand the struggles and peaks that come with the role. Our team communicates candidly, giving feedback early and often. We set ambitious goals, and do what it takes to achieve them, while making sure that we take care of our own personal health and mental wellbeing. We’ll want you to be ready to take on a lot of responsibility with guidance and mentorship along the way. 

      Read more about Bevy’s values here.

      Principals only please.

    • Support Engineer – Terraform Enterprise

      HashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. This is a phenomenal opportunity to join a small team and have a direct impact on HashiCorp’s fast growing business. This highly visible position will be an integral part of both the Support Engineering and Terraform teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, and results. You are a self-motivated, detail-oriented individual with an eye for automation, process improvement, and problem solving. 

      Collaborating with the Support Engineering Manager, you will be a key member of the Customer Success organization and will directly impact customer satisfaction and success. The Support engineer will triage incoming issues related to Terraform Enterprise and independently work to find viable solutions. You will contribute to product growth and development via weekly product and marketing meetings. You will attend customer and prospect meetings as needed to help debug or install the product and is expected to be a liaison between the customer and HashiCorp engineering. When possible, the Support Engineer will update and improve product documentation, guide feature development, and implement bug fixes based on customer feedback. 

      RESPONSIBILITIES

      • Triage and solve incoming support requests via Zendesk within SLA
      • Document and record all activity and communication with customers in accordance to both internal and external security standards
      • Reproduce and debug customer issues by using or building existing tooling or configuration
      • Attend weekly product engineering meetings to discuss issues pertinent to support
      • Collaborate with engineers, sales engineers, sales representatives, and technical account managers to schedule, coordinate, and lead customer installs or debugging calls
      • Contribute to product documentation, customer knowledge base, and best practices guides
      • Continuously improve process and tools for normal, repetitive support tasks
      • Periodic 24/7 on-call rotation

      Goals:

      30 days: you should be able to -

      • Holistic understanding of (P)TFE and the interaction with the TF ecosystem
      • Successfully perform all common work flows within Terraform Enterprise
      • One contribution to extend or improve product documentation or install guides
      • Ability to answer Level 1 support inquiries with minimal assistance

      60 days: you should be able to -

      • Effectively triage and respond to Level 1 & 2 inquiries independently
      • Provision and bootstrap (P)TFE instance with low-touch from engineering
      • Ride along on 1-2 live customer install calls
      • Locate and unpack the customer log files. Familiarity with its contents
      • Effectively search for prior similar issues within ticketing system and the knowledge base
      • Author one customer knowledge base article from area of subject matter expertise

      90 days: you should be able to -

      • Effectively triage and respond to a production down issue with minimal assistance
      • Run point on a live customer install without assistance
      • Independently find points of error and identify root cause in the customer log files and report relevant details to engineering
      • Implement small bug fixes or feature improvements
      • Read all incoming RFCs and PRDs from Engineering
      • Collaborate or comment on Engineering RFCs and PRDs

      REQUIREMENTS

      • 3+ years Support Engineering, Software Engineering, or System Administration experience
      • At least 2 years in a customer facing role
      • Expertise in Open Source and SaaS is a major advantage
      • Excellent presence; strong written and verbal communication skills
      • Upbeat, passionate, and unparalleled customer focus
      • Well-organized, has excellent work ethic, pays attention to detail, and self-starting
      • Experience managing and influencing change in organizations
      • Strong project management skills
      • Familiarity with Ruby on Rails, Ember.js, Bash, or Go
      • Interest in cloud adoption and technology at scale 

      EDUCATION

      • Bachelor’s degree in Computer Science, IT, Technical Writing, or equivalent professional experience 

      About HashiCorp and this opportunity

      This is a full-time position with a highly competitive compensation and benefits package. You will have the opportunity to work with a dynamic and ambitious team. HashiCorp is a series C start-up in San Francisco that is best known for creating a suite of software tools that help enterprise companies automate their infrastructure and helps them migrate to the cloud. HashiCorp’s software suite allows users to provision, secure and run any infrastructure for any application. 

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

      LI-RS1



    • The Customer Success Engineer is responsible for providing expert technical support and guidance to customers during implementation and throughout the customer lifecycle ensuring success.

      Customer Success Engineers are expected to be fluent in the technology and tools used by the Kuali Research product team - Node.js, Java, React, Web Services (REST and SOAP) - and have a love for process improvements and automation.

      ABOUT THE COMPANY

      Kuali builds higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      Responsibilities:

      • Advise and train customers on technical implementation/onboarding tasks
      • Partner with customers to design system integrations and advise on API usage.
      • Partner with customers on migration of legacy data, both strategy and execution.
      • Work hand-in-hand with Kuali Customer Success Managers during implementation.
      • Assist with diagnosis and resolution of technical issues reported by customers.

      Requirements

      Technology

      Kuali Research is comprised of multiple modules, primarily written in Java and Javascript. Kuali uses AWS for hosting. Experience with the following tools and technologies are required:

      • Enterprise Java and Full-Stack Javascript
      • Databases: MySQL, MongoDb, Oracle (desirable)
      • Infrastructure and AWS Services (multiple, not all): Docker, RDS, EC2/Elastic Beanstalk, Lambda, S3, IAM
      • Web Services: REST, SOAP, and/or WebHooks

      Interpersonal

      • Strong writing skills - ability to concisely convey complex technical requirements and concepts to business users
      • Strong oral communication skills, both individual and public speaking
      • Ability to establish trust-based relationships with executives, faculty, and staff members of customer organizations
      • Proactive and sensitive to customer needs.
      • The ability to multi-task effectively in a fast-paced environment.

      Experience

      • Experience developing integrations with enterprise systems.
      • Experience executing complex data migrations from varied source systems

      Other requirements

      • You’ll have the opportunity to travel. The travel requirement could be 35%.
      • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

      Benefits

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Fully remote environment

      What can I expect next?

      We will reach out to you if we are interested in a phone screen. After an initial phone call, you will be asked to do a coding challenge (roughly 2 hours). After the coding challenge, you will do a series of Zoom conference interviews with several members of the team

    • The Customer Success Manager is responsible for developing customer relationships with the objective of customer retention and growth. The Customer Success Manager works closely with customers to ensure they are satisfied and partners with customers to solve problems. The Customer Success Manager owns the account relationship after the sales process is complete and remains the primary customer contact throughout the customer lifecycle.

      Reporting to the Director of Customer Success - Research, the Customer Success Manager will work exclusively on the Kuali Research product and this position will be on the Kuali Research product team.

      ABOUT THE COMPANY

      Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      Responsibilities:

      • Oversee customer implementations, provide project management and provide other onboarding assistance as needed.
      • Provide analysis of customer business process and provide insight as needed.
      • Become a trusted advisor to multiple people at the customer school and become the customer’s voice within the company.
      • Monitor the health of the customer relationship.
      • Solve problems that arise during the customer lifecycle to ensure continued satisfaction.
      • Communicate with customers on a regular basis to share best practices and provide information about new features.
      • Share customer feedback with the Product team to help guide product development.
      • Provide customer stories to other teams as requested
      • Manage the customer renewal process.

      Requirements

      Background:

      • Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.
      • Technical aptitude with the ability to understand and communicate technical concepts in a clear and simplistic way.
      • Proactive and sensitive to customer needs.
      • Strong communication skills, both spoken and written.
      • 1-3 years of experience working with Higher Education institutions or similar
      • 3-5 years of experience implementing or supporting an enterprise-class system
      • The ability to multi-task effectively in a fast-paced environment.
      • Project Management certification
      • Business Analysis certification

      Other requirements

      • You’ll have the opportunity to travel. The travel requirement could be 35%.
      • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

      SKILLS AND EXPERIENCE (desired):

      • You've used Kuali Research and/or worked in a Higher Education's Research department.
      • You've received a Business Analysis certification
      • You've been trained in change management techniques and philosophy

      Benefits

      BENEFITS

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Fully remote environment
    • 2 weeks ago

      Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization. 

      This role will be the first face our Mid Market and Enterprise customers talk with, guiding them through the Postscript setup. You will be responsible for implementing, troubleshooting, and following up during the customer ramp period. This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must. 

      The perfect fit will be highly motivated with strong communication skills, a passion for helping people, an interest in problem-solving, an and the versatility to work on a variety of projects.

      Responsibilities

      • Run one-on-one, best in class onboardings with our customers
      • Strategize with customers on marketing strategies to drive growth
      • Become a critical voice on the team in iterating on our customer journey 
      • Build strong relationships and brand loyalty with our customers 
      • Design creative and new ways to onboard customers to fuel growth
      • Follow up with customers to ensure their technical issues are resolved
      • Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge

      What We'll Love About You

      • 2+ Years in a high growth customer-facing role 
      • Passion for helping customers and being a teacher 
      • Proactive problem solver who isn’t afraid to break things 
      • Ability to make any customer smile and deliver a great experience
      • Receptive to feedback and quick to iterate 
      • Several years of experience in a remote-first role
      • Experience with e-commerce and digital marketing is a plus

      What You'll Love About Us

      • Happy customers who want your product
      • Opportunity to join a rocket ship in its early stages
      • Lots of room for growth – we empower our people then get out of their way
      • Fun – we're passionate and enjoy working together
      • Transparency - we’re open about the state of the business and take mentorship seriously
      • Empathy - we care about our employees and our customers - no room for jerks
      • Fast-paced, growth-focused environment
      • Travel - we get the whole team together in fun locations 3 times/year
      • Remote culture - work from home (or wherever)
      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
      • Pick your own equipment/work set up
    • This position is remote, based in the United States.

      As a Support Operations Specialist, you will be responsible for supporting the day-to-day operations and software systems used by GitLab’s global Technical Support team, primarily our Zendesk instance, and integrations with internal business processes and tools. You will be able to juggle a diverse workload that includes everything from managing user provisioning to troubleshooting custom applications in support of a global organization. As we rely on our systems to support and scale the organization, you will be the backbone and the foundation to our success!

      Responsibilities
      • Develop a flexible process and tool execution strategy to support the growth and scalability objectives of GitLab Support and company wide initiatives.
      • Own and drive projects to completion in agreement with relevant stakeholders in a cross-departmental function.
      • Manage a fast-paced queue of support operations requests, prioritize requests according to business impact, and drive to appropriate completion dates.
      • Support and maintain several business critical SaaS systems (e.g. Zendesk Suite, GitLab, Slack, SFDC, Google groups, Zendesk Insights/Explore, and GitLab internal systems) including user administration in accordance with written and audited security controls and configuration changes when needed.
      • Develop and maintain system failover processes for customer facing Zendesk apps.
      • Provide support and troubleshooting for our Support systems, including App integration, tagging, macros, automations, etc. when necessary.
      • Maintain and demonstrate 100% compliance with all written security policies and change management controls and assist with quarterly audits of user access to key systems.
      • Understand internal customer's needs and business context to provide outstanding support and maintain high customer satisfaction.
      • Assist with implementation of new systems as needed to support evolving processes and critically evaluate our use of systems with a view to improve global efficiency.
      Required Skills/Experience
      • 1-3 years experience in SaaS support with proven ability to support diverse customers needs with skill and humor
      • Zendesk Administrator or equivalent enterprise application system administration experience preferred with the ability to gain Zendesk Administrator Certification within 6 months of start date required.
      • Demonstrated technical aptitude for, and experience supporting, client-server and/or web-based applications and SaaS/PaaS solutions
      • Proven ability to solve practical business problems
      • Understanding of business processes and ability to translate business requirements into application functionality
      • Zendesk enthusiast who thrives on working in a fast-paced and changing environment
      • Strong team player with service-oriented attitude and customer focus
      • Excellent written and verbal communication
      • BA/BS Degree or equivalent work experience
      • An eye for detail and out-of-the-box thinking
      • You share our values, and work in accordance with those values
      • Successful completion of a background check
      Desired Skills
      • Demonstrated understanding of technical software support processes and concepts
      • Experience in CRM or a related industry
      • Familiarity with change management processes and risk control compliance
      • Experience working on the Zendesk platform as an agent or developer
      • Experience with enterprise integration tools
      Compensation

      To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

      Additional details about our process can be found on our hiring page.

       
      Remote-Global
    See 3 more Customer Support / Customer Success jobs
  • Design (14)

    • 2 days ago

      HashiCorp is at the epicenter of the cloud adoption wave, helping shape how the world’s largest enterprises are running their IT infrastructure. We provide many of the most innovative companies with the infrastructure automation tools. All our foundational technologies are open source and developed openly. We take care to balance and be responsive to the needs of our open source community as well as our enterprise level customers.

      As a Product Designer working on Terraform, you’ll collaborate deeply with product management, engineering, as well as your follow designers. You'll combine research and ideation to provide our users with effective solutions to complex challenges. You should be a self-starter who thinks clearly, articulates design decisions effectively, and values execution.

      HashiCorp Design, as well as the other cross-functional teams you'll work with, is largely a remote team. While prior experience working remotely isn't required, we are looking for team members who perform well given a high level of independence and autonomy.

      You will:
      • Collaborate early and often with engineers and product managers
      • Lead design projects and present your work to stakeholders and customers
      • Deliver user-centered design (including user flows, wireframes, and prototypes) informed by user and market research
      • Distill complicated problems and complex data models into highly usable and efficient UI experiences
      • Collaborate with other designers to build and maintain a shared design language
      You may be a good fit for our team if you:
      • Have a minimum 4 years of relevant experience
      • Have experience designing B2B tools
      • Employ a process and have a portfolio that demonstrates this fact in both design and writing
      • Clearly articulate design decisions and rationale through excellent written and verbal communication skills
      • Work iteratively driven by feedback loops and critique
      • Think in systems and patterns
      • Thrive in a highly technical space
      • Have a positive attitude, an open mind, and a desire to collaborate and learn
      As a bonus, you may additionally:
      • Be familiar with infrastructure management concepts
      • Understand, and have even implemented, designs in code
      • Use the latest prototyping tools to make your work come to life
      • Have experience with data visualization, specifically with Javascript frameworks

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

      #LI-NL1

    • 2 weeks ago

      We are looking for a skilled designer to join our growing marketing team! The perfect candidate is collaborative, hard working and creative in their marketing approach. This opportunity will provide a chance to work with incredibly friendly and collaborative creatives with a leadership team that offers possibilities to expand your creative problem-solving skills.

      This person will be responsible for designing:

      • Blog headers
      • Email headers
      • Social images
      • Flyers
      • Infographics
      • eBooks

      We are also looking for someone who is collaborative and willing to assist in overall design work overflow, able to design within set brand guidelines, and focused on conversion and user experience in their designs.

      About Us

      FormAssembly is a leading Enterprise Data Collection platform, thanks to our impressive roster of customers. We have been recognized in the 2018 Inc. 5000 list of fastest growing private companies, and we are a G2 Crowd Winter 2019 Leader. Our mission is to help organizations collect, use, and be good stewards of the personal data entrusted to them.

      Here are some links to give you a peek into what it's like to work at FormAssembly:

      If you’re a genuinely nice person who is great to work with, respectful, and who will put the team and our customers first, we’d be thrilled to have you apply for this position. FormAssembly is an equal opportunity employer. If you belong to an under-represented group in Tech, you’ll find a welcoming culture that thrives on diversity.

      This is a full-time position, open to all locations (working remotely, from home).

      Requirements

      This position requires:

      • Conceptualizing campaigns and design a wide range of marketing materials partnering with a solid creative and content team
      • 2-4 years of Graphic Design experience producing campaign concepts, designing and building email and web assets, and print collateral
      • Experience working with an agency or in-house creative team is desired
      • A web-based portfolio that is well-organized showing evidence of your design skills with concept work, versioning of designs along with work showing typographical sensibilities with content more than a few paragraphs.
      • User experience and conversion optimization mindset
      • Excellence in Adobe Creative Suite (Photoshop, Illustrator, InDesign)

      Benefits

      FormAssembly is a completely distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is unique, read more about it here. Some of our benefits include:

      • Health benefits (health, dental, vision) for Team Members based in the United States
      • 401(k) with 4% company match
      • 4 weeks paid vacation and 9 company holidays
      • Flexible work schedule
      • Paid parental leave
      • Charitable contribution match
      • Budget for professional development
      • Company provided Mac laptop

      You'll be joining a talented and fun team, working together to build something great!

    • Contrast Security (EST hours)
      2 weeks ago
      This position is located in Baltimore MD, Los Altos CA, Belfast Ireland, or remote. We will need significant overlap with the US Eastern time zone.

      The opportunity
      At Contrast, we make application security smart and simple for software teams. But simple is not easy, and the struggle is real. We are looking for a senior UX designer to help us learn more about our users and cover emerging areas in our products that need to drive greater consistency across the user experience. Systems thinkers will love this chance to straighten crooked paths, define our platform, and establish the norm for integrations workflow.

      What we need
      We’re looking for an experienced UX designer who can cover a spectrum of needs and deliverables, including user research, concepts, prototypes, wireframes, and usability testing. We look for passion, attention to detail, a willingness to take initiative, an enthusiastic team-spirit, and a collaborative attitude. A little humor helps, too. We’re especially interested if you love rich data and telling compelling stories with it. 

      What you’ll do
      • Participate and lead design research efforts to understand problems or surface opportunities for intended audiences. Translate insights into action.
      • Model the user experience from rough to refined, using sketches, flows, concepts, prototypes, and annotated wireframes. Participate in story-mapping and defining or grooming user stories
      • Seek internal and external design reviews to refine your thinking.
      • Create, run, and analyze usability tests on the existing product or high-fidelity designs and prototypes
      • Always collaborate. You know how to work well with UX, Agile development teams, customer support, and product managers.

      What you’ll bring
      • 5+ years of UX design experience that includes enterprise products and a lead role. Brand or consumer product design alone is not sufficient.
      • Solid experience in methods for user research, design thinking, and UX design
      • Strong storytelling skills. You can clearly present your point-of-view to your teams and other stakeholders.
      • Expertise with design tools to visualize your work, including InVision, Sketch, and Abstract.
      • Sketching or drawing ability to quickly communicate ideas
      • Attention to detail and well-developed problem-solving skills
      • A portfolio of work that demonstrates design thinking in action. Please include access to this in your application.

      Preferred
      • BS/BA in art, design, human computer interaction (HCI), information science, or related field
      • Quantitative research experience, including user analytics in Pendo or similar products and survey methods.
      • Experience designing enterprise software products with a wide range of integrations
      • Familiar with design systems or pattern libraries in your workflow
      By submitting your application, you are providing Personally Identifiable Information about yourself (cover letter, resume, references, or other employment-related information) and hereby give your consent for Contrast Security, and/ or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles and locations. 

      The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.

      In connection with your role here at Contrast, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect, use or store include your name, government-issued identification number(s), email address, mailing address, emergency contact information, employment history, educational history, criminal record, demographic information, and other electronic network activity information by way of mobile device management on your Contrast-issued equipment. We collect and use those categories of Personal Information (the majority of which is provided by you) about you for human resources and other business-driven purposes, including evaluating your performance here at Contrast, evaluating you as a candidate for promotion within Contrast, managing compensation (including payroll and benefits), record keeping in relation to recruiting and hiring, conducting background checks as permitted by law, and ensuring compliance with applicable legal requirements for Contrast. We collect, use and store the minimal amount of information possible

      We also collect Personal Information in connection with your application for benefits. In addition to the above, Personal Information also identifies those on behalf of whom you apply for benefits. During your application for benefits, the categories of Personal Information that we collect include name, government-issued identification number(s), email address, mailing address, emergency contact information, and demographic information. We collect and use those categories of Personal Information for administering the benefits for which you are applying and ensuring compliance with applicable legal requirements and Contrast policies.
      As a California resident, you are entitled to certain rights under CCPA:

      -You have the right to know what personal information we have collected from you as a California employee;
      -You have the right to know what personal information is sold or disclosed and to whom. That said, we do not sell your information, We do, however, disclose information to third parties in connection with the management of payroll, employee benefits, etc. to fulfill our obligations to you as an employee of Contrast. each of those third parties have been served with a Notice to Comply with CCPA or have entered into a CCPA Addendum with Contrast which includes them from selling your information.
      -You have the right to opt-out of the sale of your personal information. Again, we do not sell it but you might want to be aware of that as a "consumer" in California with respect to other businesses' and
      -The right to be free from retaliation for exercising any rights

      If you have any questions, please let us know!
    • 4 weeks ago

      Enterprise Account Manager is an outside sales position responsible for developing, managing and closing business within small, mid sized and large enterprises in our outside field sales organization.

      The EAM will be responsible for managing the sales process around the complete HashiCorp portfolio of software products to both named key account clients, and inbound non named account leads within a sales region.

      Candidate Minimum Requirements:  
      • Experience in Open Source software business models is preferred but not required, proficient in concepts around Cloud and infrastructure software is a minimum requirement
      • Significant Enterprise Sales and strategic customer development experience
      • Track record in closing deals in both large enterprises as well as SMB market tiers
      • Creation and execution of quarterly and annual business plans
      • Good executive presence, communication skills, and credibility
      • Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets and consistently ranked top 1-2 on their team
      • History of accurate forecasting and business reporting
      • Significant experience in selling disruptive technology into focused markets

      General Requirements:

      • Engage new and existing Open Source users of HashiCorp to provide value around how users can be more successful with our technology portfolio
      • Engage in significant Outbound activity. Making use of the tools available (yesware, discoverorg, Sales navigator, etc.)
      • Proactively and efficiently manage resources with dedicated teams, virtual teams, and executive staff around opportunities to ensure successful outcomes
      • Manage complex enterprise sales campaigns with multiple prospect engagement points in Development, IT Operations, and Security Operations
      • Align the overall HashiCorp solution to the customer’s business needs, challenges, and technical requirements
      • Execute solution and value selling to existing customer base and new prospects
      • Articulate and evangelize the vision and positioning of both the company and products, and secure strategic commercial commitments
      • Create a healthy pipeline of revenue and new logos for your target accounts.
      • Accurately forecast business on a quarterly cadence
      • Regular Air Travel is required
      • Correctly estimate qualifying opportunities based on BANT
      • Effectively and timely communicate with management, legal and deal desk to ensure proper execution of documents and correct process; and follow instructions or recommendations set by these teams and company management

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

       

      #LI-AB1

    • SecurityScorecard (US only)
      1 month ago

      Why SecurityScorecard

      SecurityScorecard's SaaS based platform enables enterprises to instantly rate and understand the security risk of companies, non-intrusively and from an outside-in perspective. We use an A-F rating scale. Companies with a C, D or F rating are 5 times more likely to be breached or face compliance penalties than companies with an A or B rating. Our platform is used by nearly 1,000 customers for use-cases including self monitoring, vendor risk management, cyber insurance, board reporting, and M&A.

      Headquartered in New York City, we are funded by top investors such as Sequoia Capital, Google Ventures, NGP, Moody’s, Intel, and others. Our vision is to create a new language for companies and their partners to communicate, understand, and improve each other’s security posture.

      About the Role:

      We seek a UX Designer to work on our fastest growing platform tier today, known as Atlas. Atlas is our collaborative security product that streamlines the process of managing and executing cybersecurity assessments and ultimately turbocharges the due diligence process.

      Key Responsibilities:

      • Iterative prototyping and refining designs from low-fi wireframes to beautiful mocks
      • Employ user-centered design methods to develop user interface specifications such as interaction models and workflows
      • Create wireframe layouts for pages that present content and functionality with intuitive clarity and beautiful balance
      • Lead the campaign production process — seeing the idea through the creative process to final sign off and implementation
      • Work closely with our product managers, designers and engineers to define the best way to approach a problem
      • Brainstorm and visualize design concepts

      Experience and Skills:

      • 3-6 years of experience designing end-to-end user workflows in B2B SaaS
      • Ability to adapt to different delivery timeframes & information availability
      • Strong communication skills with engineering team
      • Ability to create phases for their designs
      • Take feedback from users and abstract concept, not limited to the solutions proposed
      • Create compelling stories to convince Devs and Project to work on solutions

      SecurityScorecard embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skillsets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

    • Percona (CET hours)
      1 month ago
      Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
       
      Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

      We’re looking for a remote full-time UI/UX designer with deep experience designing web-based application interfaces to join our team and help continue building Percona Monitoring and Management (PMM).  PMM is a free and open-source platform for monitoring and managing the performance of SQL/NoSQL based databases and servers or cloud instances. 

      If you can’t rest until our users are presented with a beautiful and easy to use interface that makes accomplishing complex tasks a breeze, this could be the right role for you.  You should be the one people turn to when they want to achieve an objective with the fewest possible steps without asking for help on how to use the tool. Working closely with both Marketing and Product, you should be capable of creating a vision for the application that is easily adhered to by our developers to ensure a consistently delightful experience using the products.  You should consider yourself a partner to product, marketing and development, and an advocate for the user and be willing to push all parties to continually refine both the design and flow of our applications.

      Location:  Remote, however, bulk of team is in Central European Time so you should be able to significantly overlap your schedule

      Your Experience
      • You have experience designing large, complex SaaS applications across web and mobile platforms
      • You are a wizard with modern design collaboration tools (Figma, Sketch, Balsamiq, etc)
      • You have created original graphics using tools such as Photoshop or Inkscape
      • You can build user interfaces for users of all technical competencies 
      • You can conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
      • You have created and validated usability of designs through prototypes and customer research
      • You are able to manage inventory of of design elements and generate style guides 
      • You are able to optimize existing interfaces in addition to creating new experiences
      • You have excellent written and verbal English
      • You have the ability to work closely with others but also independently
      • You are familiar with version control systems (Git)


      Preferences
      • Bachelor’s degree or equivalent combination of education and experience
      • 4+ years of hands-on experience designing interfaces for web-based applications
      • Deep experience with HTML, CSS, Javascript and interactive design principles
      • Problem-solving aptitude
      • Ability to properly prioritize efforts based on business need/value/impact
      • Can work in a fast-paced remote environment
      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    • 1 month ago

      HashiCorp is at the epicenter of the cloud adoption wave, helping shape how the world’s largest enterprises are running their IT infrastructure. We provide many of the most innovative companies with infrastructure automation solutions. Our product suite (Terraform, Vault, Consul, and Nomad) provides a consistent approach to provision, secure, connect, and run any infrastructure for any application. We're designing and building the future of infrastructure tooling. That's where you come in: we're looking for experienced product design leaders to join our rapidly growing team.

      As a Product Design Manager, you will lead a team of designers, providing direction and guidance, defining best practices for the design process and partnership cross-functionally. You're someone with a strong design background, with an exceptional portfolio highlighting outcomes, who's moved into management to help other designers, providing mentorship and career development, ultimately creating a space for them to do their best work with their product teams.

      Our design team, as well as the other cross-functional teams you'll work with, are largely remote. While prior experience working remotely isn't required, we are looking for team members who perform well given a high level of independence and autonomy.

      In this role, you can expect to:
      • Hire, manage, mentor and inspire a team of product designers
      • Lead your team effectively, providing design direction and pushing the quality of the work
      • Focus the team, and company, on the user, making sure we're solving the right problems with the best solutions
      • Partner closely with Product and Engineering to define requirements, and successfully execute
      • Collaborate with the Design and HashiCorp leadership to set vision and strategy for key design objectives
      • Be the first manager on the Product Design team reporting to the Director of Product Design
      • Contribute to our growing design team and design culture at HashiCorp
      You may be a good fit for our team if you have:
      • A minimum of 3 years managing a group of designers
      • Experience managing a remote distributed team of reasonable size
      • Have a passion for scaling design within an organization and hiring talented designers
      • Are a manager who leads by example, through their experience in the design practice, and can help solve challenging problems in a complex space
      • Experience designing enterprise SaaS products
      • Phenomenal communication skills for working across the organization, capable of building strong relationships with peers and leadership
      • Experience helping teams navigate ambiguity, strategically plan, and deliver
      • The ability to work well in an ego-free, highly collaborative, and cross-functional team
      • A dedication to modeling and supporting a positive and healthy work life balance

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

    See 7 more Design jobs
  • Marketing / Sales (12)

    • Oden Technologies (North America)
      6 days ago

      About Oden:

      We are on the brink of the next industrial revolution.

      Manufacturing has long been an analog world, but this is about to change. By introducing machines to the digital world, there’s a staggering opportunity for efficiency and production leaps. Oden is driving this revolution. We’re on a mission to eliminate waste in manufacturing.

      We have combined industrial hardware, wireless connectivity, and big data architecture into one simple platform so all manufacturers can analyze and optimize their production, from any device. Efficiency, sustainability, and competitiveness are democratized.

      Why We Do It:

      We like to enable those who make things - to make more, to waste less, to serve their customers, and to thrive in a competitive world. Help enough makers, and the world can give us all the abundance we want for less cost and environmental impact. We’re on the verge of a 4th industrial revolution that begs for absolute efficiency in all factors of life. We plan to deliver that to everyone who makes things.

      Oden Values:

      • We foster trust, collaboration and personal development in our team, clients, and society

      • We communicate openly in all directions, embracing failure

      • We face new challenges and information head on, everyone’s impact matters

      • We learn from our mistakes and move forward with purpose and plan

      • We are building a community of those who create and move boundaries, with ownership and passion

      The Role:

      As Director of Sales, you’ll have the opportunity to significantly impact the growth of our company and help redefine the way the manufacturing world works. In order to continue to accelerate our rapid growth, we’re looking for people who embrace aggressive goals and work hard to achieve them. You’ll handle the sales process from marketing qualified to closed won, and close deals with managers and executives of medium and large-sized industrial corporations. This individual puts the best interests of the clients first and is excited to work for one of the most innovative tech companies in IoT, Industry 4.0, and Big Data Analytics. You’ll work closely with Oden’s dedicated lead generation team, who books meetings on behalf of the Director of Sales.

      Responsibilities Include But Not Limited To:

      • Owning the entire sales funnel from lead to closed won.

      • Working with your supporting BDR to accelerate opportunity creation.

      • Going after new logos, securing pilots leading to initial roll-out, up-sell, and cross-sells

      • Achieving Deal and ARR quotas and developing future targets

      • Qualifying inbound leads and MQL’s to SQL’s to forecasted opportunities

      • Maintaining accurate pipeline and forecasts with CRM

      • Representing Oden at industry trade shows and conferences

      • Evangelizing Oden’s vision for Industry 4.0 and the progression of technological adoption in the manufacturing sector

      • Developing and executing strategies to take market share from Oden’s competitors

      • Attention to detail, tracking all sales activities and taking in depth notes for distribution to the marketing team.

      • Travel as-needed (estimating 30%) to support prospect and clients

      Minimum qualifications:

      • 5 to 10+ years of sales expertise in B2B SaaS and/or manufacturing

      • Consistent track record of meeting or exceeding aggressive quota/revenue targets

      • Understanding of the enterprise sales process and how to navigate large organizations to successfully sell high-value solutions to committees and cross-functional groups

      • Courtesy, integrity, and a constant attention to the client’s best interests

      • Ability to develop lasting business relationships with C-level decision makers

      • Experience working closely as a partner with prospective clients to understand their needs.

      • Curiosity and enthusiasm about technology

      • Exceptional communication skills

      • Organized, independent worker

      • Experience with CRM system is an asset.

      Nice to have:

      • Startup, analytics and IOT / IIOT experience

      You:

      • Care about the mission of the product and company.

      • Are never satisfied with the way things are, but excited about the way things could be.

      • Are a lifelong learner with a thirst to help grow businesses using data

      • Are a team player and can think strategically about how to communicate an idea to a market.

      • You know how to navigate a large, complex organization to establish a cohesive narrative between platform users and executive buyers.

      • Empathize with customer needs while also looking towards long-term innovation.

      • Live by transparent and scientific thinking. You put in the work to find the best ideas with those around you, without ego.

      What We Offer You:

      • Measurable impact to the world and the chance to help real people - family businesses, entrepreneurs, engineers.

      • Exposure to many tech disciplines, most of which are rapidly evolving.

      • A bridge between the physical and cloud worlds of tech. Our platform unites big data visualizations with sensors, and heavy industrial equipment.

      • A platform that has the potential to evolve beyond what we have envisioned now.

      • Scientific and transparent thinking, for everyone involved.

      • We’re an equal opportunity employer (EOE).

      Diversity at Oden means building a team that is rich across all boundaries of race, ethnicity, gender identification, sexual orientation, disability, religion, age and thinking style. We welcome all backgrounds, life experiences, and world-views as this is the catalyst for the rapid evolution of our product and our organization. Diversity allows us to tackle new challenges, embrace change, make well-informed decisions, and ultimately Make Things Better. In alignment with our “People First” company value, Oden has a passionate internal team dedicated to the promotion of diversity and inclusion initiatives as a core component of our culture.

      Our diversity initiatives apply to our practices and policies on recruiting, compensation and benefits; professional development; promotions; social activities and the ongoing development of a psychologically safe work environment.

    • Finance Business Unit Director

      The Finance Director for an Automattic Business Segment is a highly visible role that includes frequent interaction with C-level leaders, business and operational executives, and other key internal and external stakeholders. As a leader within the Finance team, this role’s overarching charter includes FP&A business support in delivering relevant and insightful analysis that enables effective decision-making. 

      This role has responsibility for developing a comprehensive understanding of all key business drivers and sophisticated financial models which will enable you and your team to deliver insightful, value-added analysis. The ability to meld operational and financial measurement and analytics is paramount.

      The Director will work across businesses, to ensure the finance function supports and facilitates growth and works collaboratively with the entire executive team to set strategic direction and drive enterprise success. 

      We will expect this position to drive significant improvements in processes, systems, and metrics/reporting, with the goal to provide transparency and insight to a complex, growing company. 

      She or he will be heavily engaged in ad hoc analytical and decision-making support including potential partnerships, acquisitions and growth initiatives, marketing analysis, pricing, key investments in LTV, SAC, and other KPI’s relevant to Automattic.

      The Director of FP&A will help to drive, build, and scale the company’s finance organization. You will play a key role in recruiting, developing, and retaining our employee base. You’ll be a catalyst to ensure a positive, learning-based environment conducive to teamwork and problem-solving. 

      This position is an exceptional opportunity to join a dynamic, fast-growing company with an iconic brand and unlimited growth potential. We encourage you to seriously consider Automattic as the next step in your career progression!

      Additional Responsibilities

      • Oversee the creation of reporting packages, in support of providing business partners with timely and insightful summaries, dashboards, and KPI’s of financial results. Highlight results to the leadership team and provide recommended action steps. Prepare financial presentations for the monthly and quarterly board/sponsor update meetings
      • Ownership of an annual budget and 12-month rolling forecast of the P/L, B/S and CF. Organize/conduct management reviews on a regular cadence to drive decisions and actions.
      • Provide leadership and support for a 3 yr business plan, incorporating the financial impacts of company strategies and initiatives to develop models to project, evaluate and quantify scenario planning, investment analysis, and operational variables assessment.
      • Assist in overall business intelligence and data architecture of the company. Focus and oversight of data and systems for scalable and repeatable measurement and analytics.
      • Analyze and extract insights from complex data sets and communicate insights and provide suggestions for action and improvement. 
      • Provide support and analysis on potential partnerships, acquisitions and growth initiatives, including standard financial models and metrics for financial analysis and assessment.
      • Serve as a champion for cost management and waste reduction across the company by leading the development, monitoring, and reporting of key operational metrics and driving processes to improve productivity and efficiency within the businesses and functions. 
      • Build, lead, and maintain an insights-driven, high-performing finance organization to create sustainable value and support the strategic priorities of Automattic. Establish solid working relationships with other leaders in Finance and the Business to facilitate effective best practice, process efficiency and sharing across the company’s matrix organization.
      • Lead and direct work to maintain an effective environment of internal financial controls within the Finance and Accounting organizations.

      Candidate Profile:

      The ideal candidate is an experienced and analytical professional who thrives on building companies and thrives in a fast-paced, evolving environment. This is a pivotal role and a key strategic partner to the executive teams across Automattic. It is critical that this person has spent time in large, complex organizations, is comfortable in a highly visible role, and capable and willing to roll up his/her sleeves and operate at a detailed financial level.

      From a style perspective, the successful candidate will be a change agent and a highly process-oriented individual who can drive change at scale. Cultural fit is critically important and includes trust, professionalism, collaboration, and a bias for action. Demonstrated ability to adjust and adapt. Able to work well under pressure while dealing with multiple competing priorities. Strong work ethic and passion for his/her work. 

      Required Qualifications: 

      • Experience as a corporate or business-unit financial operations leader with demonstrated financial discipline and success in a high-growth, rapidly changing environment.
      • Public company experience ideally coupled with small/high-growth company familiarity (or experience rotating through various finance roles within a company).
      • Strong analytical skills with business acumen and the ability to transition between the strategic and the detailed (expert Excel abilities).
      • Proven ability to lead and motivate teams: achieving organizational focus on key priorities, providing clear direction, delegating, actively communicating and coaching/mentoring.
      • Experience with scale and global complexity, as well as experience supporting growth through new business models and adjacent revenue streams.
      • Recent experience in the Software/SaaS and/or B2C preferred and an understanding of how to forecast and monitor different types of revenue and costs.
      • Strong business and operational orientation and demonstrated track record of close partnership with the senior leaders, strategy, and influencing business decisions.

      To increase your chances of standing out, please address one or all of following in your application:

      • What’s your favorite SaaS metric for a business like WordPress.com? Why?
      • Tell us about an interesting analysis problem you’ve worked on. What made it interesting?

      ABOUT AUTOMATTIC

      We are the people behind WordPress.comWooCommerceJetpackTumblr, and more. We believe in making the web a better place.

      We’re a distributed company with more than 900 Automatticians in 65+ countries speaking 75+ different languages. Our common goal is to democratize publishing so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world.

      DIVERSITY & INCLUSION AT AUTOMATTIC

      We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

      HOW TO APPLY

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

      ← Work With Us

      All Jobs Require
      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
    • Pachyderm (US only)
      1 week ago
      About Pachyderm

      At Pachyderm, we're building an open-source enterprise-grade data science platform that lets you deploy and manage multi-stage, language-agnostic data pipelines while maintaining complete reproducibility and provenance. If you want to learn more about our grand vision, read what has become our "manifesto."

      The Role

      Pachyderm is looking for people who are personally motivated to pursue a career in sales, who uniquely possess both grit and a growth mindset. In this role, you’ll be responsible for qualifying leads at the initial stages in the sales funnel, researching potential clients, connecting with and educating prospects, and qualifying leads before handing them off to the Account Executives. 

      This is a major opportunity to work on Pachyderm's first ever dedicated Sales Development team. Most of the playbook is in place so you’ll be set up for success, but you will also have significant opportunity to iterate and improve on it. The compensation plan for this role is generous because you’ll be expected to do your sales development work and help to refine our small team’s processes. This role will make a big-time impact on our growth as we scale.

      Pachyderm is just a small team right now, so you'd be getting in right at the ground floor and have an enormous impact on the success and direction of the company, product, and sales process.

      We offer significant equity, full benefits, and all the usual startup perks.

      Responsibilities
      • Create potential opportunities from prospecting and marketing-generated leads
      • Cultivating open source users into Enterprise (Paid) Opportunities
      • Brainstorm, research, and evaluate new sales sources and channels
      • Collaborate closely with Marketing, Sales, and Founders to plan and implement a strategic outreach plan
      • Develop and implement best practices for growing Pachyderm customer base and strategic partnerships
      • Create new business by aggressively finding and qualifying leads for our sales team
      • Interface and nurture leads through various outbound channels including cold-calls, email, and social media
      • Work closely with Product, Marketing and Engineering teams to drive business strategy.

      Qualifications
      • Be ready to continuously learn and grind through anything.
      • 1-3 years of experience in SDR or BDR role
      • Strong understanding of SDR and lead development best practices and procedures
      • Ability to connect and develop strong client relationships
      • Desire to help build a world-class sales organization
      • Willingness to take ownership and execute
      • Strong communication skills and excellent organizational ability

      What's in it for you?
      • Ownership and phenomenal career trajectory
      • Startup experience with high-stakes
      • Unlimited PTO, within reason :)
      • Management that will do everything to make it happen for you
      • Team retreats, meals, and phenomenal colleagues
      • Full benefits
      • Pachyderm equity (this is big)
    • 2 weeks ago

      Acquia, is transforming the digital strategies of companies all over the world with our open cloud platform. We are passionate and relentlessly committed to helping our clients create digital experiences that are more relevant, personalized, and built for a fast-changing, always-connected, mobile-first world. Headquartered in the US, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

      The Enterprise Account Executive, will be tasked to develop, own and manage closing new business in the South West including the Media, Entertainment and Publishing vertical. Responsibilities include ensuring that prospective customers have the best possible experience and finding the right mix of Acquia offerings for their needs. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to determine their needs and delivering world class service.

      The ideal candidate will have deep experience with solution selling of complex enterprise software with preferable background around web development, Cloud/SaaS, Web Analytics, Marketing Automation, Web Content Management or Social Software.

      Responsibilities:

      • Develop and execute a go-to-market strategy for Acquia's offerings in the US South West
      • Identify and establish relationships with key corporate C-level representatives through prospecting, marketing leads and expansion of existing contacts within accounts
      • Build and maintain strong sales pipeline and forecast, through discovery calls and meetings
      • Drive the sales process and manage the contract and approval process of new deals, including negotiating on price and getting approvals including contract terms
      • Meet or exceed set Quota targets and Key Performance Indicators (KPI’s) for sales based activities
      • Conduct opportunity and account review sessions with Sales Leadership
      • Completes required reports by deadline, maintains accurate forecast
      • Manage all information in Salesforce.com
      • Contribute to the development of sales strategy through input of ideas and suggestions to senior management team
      • Build awareness for Drupal and Acquia within large Enterprises and System Integrators
      • Build and maintain relationships with new and existing Acquia partners

      Qualifications:

      • History of consistently exceeding quota
      • Experience with SaaS technologies. Preferably around Marketing Automation and/or Web Content Management
      • A clear understanding of current social media capabilities and their impact on businesses of all sizes
      • Demonstrated ability to manage both direct and indirect opportunities
      • Significant experience in a new business Sales role ideally within a similar start up and high growth organization
      • Experience with Media, Entertainment and Publishing a major plus
      • Remote, US

      Attributes:

      • Highly motivated, over achiever, team player
      • A high level of intensity to work with an experienced, motivated leadership team focused on creating a significantly sized company in a short timeframe
      • A passion for excellence including an innate desire to build a metric driven business
      • Excellent thought leadership traits with the ability to successfully drive fundamental changes in web strategies
      • Strong analytical and writing abilities
      • Exceptional presentation skills
      • Strong work ethic
      • Ability to travel

      Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. 

    • Contrast Security (US only)
      3 weeks ago
       
      Contrast Security, Inc. is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate analysis and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has intelligent agents that work actively inside applications to prevent data breaches, defeat hackers, and secure the entire enterprise from development to operations, to production.
       
      ABOUT THE POSITION
      We are looking for a dynamic, creative, strategic, and scrappy leader for our Product Marketing team. As the Head of Product Marketing, you will be responsible for the global product marketing activities for Contrast Security’s innovative application security solutions. This role is a highly visible role that interfaces across product, sales, corporate marketing and customer success to achieve success. You are responsible for defining the product and feature positioning, messaging, go-to-market plan, and success metrics.
       
      You will craft the messaging for solutions targeted at protecting applications from hackers and data breaches. You'll conceive and develop content that helps communicate our value to customers and enables our sales organization to educate our prospects on our products and vision effectively. Attention to detail and an eye for quality is crucial, along with the ability to grasp and translate highly technical feature sets into business value propositions. It also requires you to be a strategic thinker and have the business savvy to drive segment opportunity.

      In your role as Head of Product Marketing, you will be the expert on our buyer and influencer personas and translate that knowledge into compelling content and sales tools. Reporting to the Chief Strategy Officer, you’ll build and manage a growing team of 10+ product marketing professionals. 

      Responsibilities:
      • Hire, manage, and motivate a global product marketing team to do great work
      • Own the go-to-market strategy, process and enablement
      • Define our positioning, messaging – translate features and functionality into customer benefits
      • Develop sales enablement programs, presentations, and tools to communicate intended value propositions that help us win
      • Product content – Author informative, persuasive content for delivery through multiple channels
      • Partner with Corporate Marketing to create compelling marketing materials and messages that span digital & print to communicate effectively, expand pipeline & drive awareness in market
      • Analyst Relations – Own industry analyst relationships and education to further the Contrast thought leader position
      • Drive internal product education and awareness
      • Lead Product launches – Plan the launch of new product releases and measure success
      • Public speaking – Present to audiences at industry events, tradeshows and customer meetings
      • Customer pulse – Help identify customer requirements and, working with Product Management, define product strategy
      • Build data-backed measurable KPIs for all activities
      • Inspire action through data-driven insights and execute with operational rigor and efficiency

      Qualifications:
      • 7+ years leading product marketing, product management, or marketing teams
      • Experience marketing technology products to large or mid-market buyers
      • Familiarity one or more of these product markets: cybersecurity, IT, software development
      • Bachelor’s degree, MBA preferred
      • High emotional intelligence
      • Excellent verbal and written communication skills, and a strong sense of diplomacy in all interactions (please feel free to share technical content and product collateral in advance; work samples will be requested)
      • Deadline driven – can manage multiple projects and stay on schedule
      • Willingness to travel ~10-20%
      • Excitement to work at a start-up in a hyper-growth environment
      • Excellent people and management skills to interact with colleagues, cross-functional and virtual teams, customers, prospects, and third parties
      • Passionate about our customers and understanding what drives and motivates them
      • Decisive but flexible, and able to perform and adapt quickly in a dynamic, rapidly changing, and fast-paced environment

      What We Offer:
      • Competitive compensation
      • Medical, dental, and vision benefits
      • 401(k)
      • Flexible paid time off

      We are changing the world of software security. Do it with us.  
      We believe in what we do and are passionate about helping our customers secure their business. We work hard, and we have fun doing it.
      Solve the impossible. Easy = boring. If you’re looking for a fun work environment and like a challenge, you’ll love Contrast Security.
       
      By submitting your application, you are providing Personally Identifiable Information about yourself (cover letter, resume, references, or other employment-related information) and hereby give your consent for Contrast Security, and/ or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles and locations. 
       
      The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.
       
      In connection with your role here at Contrast, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect, use or store include your name, government-issued identification number(s), email address, mailing address, emergency contact information, employment history, educational history, criminal record, demographic information, and other electronic network activity information by way of mobile device management on your Contrast-issued equipment. We collect and use those categories of Personal Information (the majority of which is provided by you) about you for human resources and other business-driven purposes, including evaluating your performance here at Contrast, evaluating you as a candidate for promotion within Contrast, managing compensation (including payroll and benefits), record keeping in relation to recruiting and hiring, conducting background checks as permitted by law, and ensuring compliance with applicable legal requirements for Contrast. We collect, use and store the minimal amount of information possible.
       
      We also collect Personal Information in connection with your application for benefits. In addition to the above, Personal Information also identifies those on behalf of whom you apply for benefits. During your application for benefits, the categories of Personal Information that we collect include name, government-issued identification number(s), email address, mailing address, emergency contact information, and demographic information. We collect and use those categories of Personal Information for administering the benefits for which you are applying and ensuring compliance with applicable legal requirements and Contrast policies.
       
      As a California resident, you are entitled to certain rights under CCPA:
      ·   You have the right to know what personal information we have collected from you as a California employee.
      ·   You have the right to know what personal information is sold or disclosed and to whom. That said, we do not sell your information, we do, however, disclose information to third parties in connection with the management of payroll, employee benefits, etc. to fulfill our obligations to you as an employee of Contrast. each of those third parties have been served with a Notice to Comply with CCPA or have entered into a CCPA Addendum with Contrast which includes them from selling your information.
      ·   You have the right to opt-out of the sale of your personal information. Again, we do not sell it, but you might want to be aware of that as a "consumer" in California with respect to other businesses' and the right to be free from retaliation for exercising any rights. 
       
      If you have any questions, please let us know.
    • 1 month ago

      As GitLab's Director of Global Sales Development, you will be responsible for growing pipeline through outbound lead generation and inbound lead management. This role will manage SDR managers worldwide, across all sales segments to ensure our sales organization has enough opportunities to meet or exceed their enterprise sales targets.  You’ll partner closely with our Senior Director of Revenue Marketing, SDR Managers, as well as our Marketing and Sales teams to align on strategic business initiatives, improve processes, and ultimately drive revenue for GitLab. 

      Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program, and you’ll be provided with the necessary DevOps and GitLab knowledge to fulfill your role, and mentor your team. 

      What you’ll do in this role: 
      • Ensure sales accepted opportunities are sourced in accordance with company targets, and that our sales organization has enough pipeline to work with to be fully productive.
      • Ensure we efficiently and effectively qualify inbound demand as well develop outbound strategies per region while leveraging digital and field marketing resources for particular campaigns
      • Motivate and develop SDRs in alignment to our leveling concept in order to exceed goals through coaching and incentives and grow their careers. A successful candidate will be equal parts business manager and talent developer. 
      • Plan, forecast, and understand ramp adjusted capacity to ensure the team is grown effectively, in tandem with the needs of our sales organization and the supply of inbound demand from marketing.
      • Manage SDR rosters for tracking ramp adjusted capacity and productivity.
      • Manage SDR reports and dashboards to ensure the results they deliver can be easily understood by stakeholders throughout the organization.
      • Build a word-class lead generation team. Recruit, train, and develop a global team of SDRs, and SDR managers.
      • Effectively manage paths for career advancement within the SDR functions as well as to closing sales roles.
      • Partner with regional managers to develop campaigns that align to their regional goals based on a territory plan.
      • Iterating the sales development process, methodology, campaigns, hiring profiles, training and enablement with respect to the GitLab core values.
      • Work closely with marketing, sales, and people ops to ensure SDR onboarding program and ongoing training is up-to-date on our current product offering.
      • Partner with sales and marketing operations to ensure the SDR team has the best tools to do their job, and that they are configured to ensure SDR efficiency and productivity, especially salesforce.com and Outreach.
      • Focus on the quality of opportunities without sacrificing quantity.  The four core metrics this role should care about are the impact on the sales cycle, close rates, pipeline contribution and average deal size.
      You should apply if you have: 
      • 5+ years experience managing an SDR organization globally, experience managing closing roles a plus as well.
      • A proven track record of delivering sales pipeline at a fast growing company with multiple sales segments with an inbound and outbound model.
      • Experience in and open source or open core model a big plus.
      • Experience managing managing managers in an outbound prospecting organization in a global organization.
      • Familiarity and experience with cultural difference in prospecting activities.
      • Power user of salesforce.com and SDR cadence management software.
      • Ability to drive cross functional alignment and coordination across sales and marketing teams.
      • Ability to attract, retain, and motivate exceptional SDRs and SDR managers.
      • Have a general understanding of Git, GitLab, and modern development practices.
      • A broad knowledge of the application development ecosystem.
      • Awareness of industry trends in enterprise digital transformation, DevOps, and continuous integration.
      • Excellent written and spoken English.
      • Accurate, nuanced, direct, and kind messaging.
      • Being able to work independent and respond quickly.
      • A shared interest in our values, and working in accordance with those values. 

      Also, we know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the listed requirements exactly to apply! We value diverse experience, so go for it and submit an application if GitLab sounds like a place you’d like to join.

      Hiring process: 

      Our hiring process for this position can be found in our handbook. To learn more about someone who may be conducting the interview, find their job title on our team page. Additional details about our process can be found on our hiring page.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in more than 63 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe. Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, cover your home internet subscription, pay for your membership to a co-working space, and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we all get together at our Contribute event.

       

    • 1 month ago

      You will develop deep subject matter expertise by working across sales, product, customer, and technical teams in order to champion the Citrine Platform through customer stories, enablement content, demos, messaging and positioning, and more.

      ABOUT CITRINE

      At Citrine, we’re changing the way new materials are developed.  

      We are the industry leader in materials informatics, the application of data-driven methods to materials and chemicals development. Our platform provides data management and AI tools customized to materials applications. Our users are scientists and engineers at large manufacturing and materials companies, as well as researchers at universities and government labs. Our platform is an essential workflow tool that enables these users to accelerate the development of new materials by systematically leveraging their data.

      Citrine has been recognized for technology innovation by the World Economic Forum as a Tech Pioneer 2017, and won the Best-in-Biz Start-up of the Year Award in 2018. As a team, we are ambitious with our goals, passionate about our vision, and eager to grow and learn from each other.  Our team is growing fast and looking for the best to join us.

      ABOUT THE ROLE

      As an early and core founding member of the Marketing team, in addition to planning and executing marketing campaigns and creating marketing assets, you will be instrumental in designing best practices and processes to help create the roadmap for the future of the marketing team. You will collaborate with teams across Citrine to seek out and simplify the purpose behind our platform and find creative ways to translate this into value for our prospects and customers. You love writing, visual storytelling, and presenting. You have a passion for customer success and telling our customers’ stories. Last, but not least, you are excited by the potential of AI to enable greater sustainability and efficiency in the materials and chemicals industry.

      You will develop deep subject matter expertise by working across sales, product, customer, and technical teams in order to champion the Citrine Platform through customer stories, enablement content, demos, messaging and positioning, and more.

      RESPONSIBILITIES
      • Work closely with Sales, Product Management, Customer and Technical teams to develop awareness, enablement, competitive analysis, and messaging for our sales team and customers
      • Create and execute marketing plans and campaigns that build awareness, pipeline and adoption
      • Create marketing assets – including presentations, datasheets, whitepapers, website copy, campaign content, sales enablement materials (eg, FAQs, quick start guides), videos (eg, product demo videos), podcasts, and more – that demonstrate the strategic capability and value that Citrine enables for our customers
      • Develop product expertise, engage customers, evangelize success stories, and deliver our value to prospective customers
      • Ensure consistent messaging across all Citrine Platform demos and content
      EXPERIENCE & SKILLS
      • 3+ years marketing experience at an enterprise software or platform company. Experience in the materials or chemicals industry, in Enterprise/B2B software, or at an AI/Machine Learning company preferred
      • Bachelor's degree in Engineering, physical science, or computer science, or commensurate experience strongly preferred. Advanced degree a plus, but not required
      • Previous experience in a role requiring a high level of autonomy and self-management
      • Deep understanding of SaaS business models
      • Previous success working in a fast-paced, dynamic environment with a rapidly growing company
      • Ability to generate and act on innovative marketing ideas while gaining buy-in from a cross-functional team of stakeholders
      • Experience working closely with sales teams
      • Experience building data collection and analysis tools/dashboards for marketing initiatives.
      • Hands-on ability to create a range of marketing assets, including succinct on-message product demo, videos and slide decks
      • Demonstrated ability to prioritize and drive project execution amidst competing priorities and goals
      • Strong communicator, writer, and collaborator
      • Analyzes and synthesizes broad, cross-business or cross-discipline information that leads to actionable insights
      • Strategic thinker who can translate our product capabilities into our customer’s competitive advantage
    See 5 more Marketing / Sales jobs
  • Product (16)

    • 1 week ago

      Last Call Media is looking for a Producer / Product Owner to join our team! 


      The Role

      Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 


      Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 


      What you’ll do:

      • Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

      • Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

      • Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

      • Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

      • Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

      • Expand relationships with existing customers


      What you’ll bring:

      • A proven track record of leading the delivery of digital products and services that delight customers.

      • 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

      • A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

        Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

      • Experience and/or a desire to work remotely.

      • The ability to travel for conferences, client visits, or workshops, ~10% travel.

      • Ability to work efficiently, sometimes under tight deadlines


      It’d be nice if you also had: 

      • Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

      • Familiarity with other popular web development technologies, third party applications and platforms.

      • Experience or an interest in sharing your knowledge and experience at industry conferences 

      • Familiarity with Atlassian tools, such as Jira and Confluence.


      All of us at LCM pride ourselves on being:

      • Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

      • Highly communicative

      • Able to work independently 

      • Comfortable asking for help

      • Experienced with communicating directly with clients

      • Eager and motivated to learn new concepts

      • A team player in a collaborative environment 

      • A fast learner

      Salary range: 

      $60,000-90,000 USD


      Application Process

      Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

      To apply visit: https://lastcallmedia.com/careers


      This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

    • Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
       
      Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.
       
      Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

      The Product Owner for MySQL is responsible for the inbound/technical product management efforts involving one or more of Percona’s products. Working closely with engineering teams, the goal is to further product adoption and growth. The Product Owner is responsible for working with Outbound Product Managers and translating the product vision into user stories and use-cases that engineering can feasibly implement.  

      Work Location: Remote office, candidates in Eastern Europe and US preferred

      What You Will Do
      • Creates/maintains EPICs/stories and/or Requirement Document (depending on process in the team)
      • Owns product release planning/delivery
      • Identifies Technical Trends
      • Owns Relationship with Existing Customers and Partners
      • Cares primarily for existing Customers
      • Works with development partners on feature requirements
      • Drives ad-hoc features for specific customer cases (“NREs” for example)
      • Responsibility for product capabilities and functionality
      • Build Relationship with Outbound Product Management to ensure alignment of our tactical plans with the strategic vision
      • Partners with Engineering to work on new product releases / prioritization, plan and drive public betas and monitor critical bugs
      • Helps engineering with creation of Schedule,  Project- Maintenance-, Support-, and Test-Plans
      • Owner of PM relationship with engineering and project managers
      Product Portfolio
      • Percona Server for MySQL
      • Percona XtraBackup
      • Percona XtraDB Cluster (PXC)
      • ProxySQL
      Your Experience
      • 5+ years of inbound/technical product management experience with enterprise IT software (experience with open source and databases a plus)
      • Strong understanding of customers’ business challenges and needs
      • Self-motivated and self-managed
      • Team player - ability to work both within the product team and across other teams
      • Excellent work ethic, strong organizational skills & ability to meet deadlines
      • Willing to travel occasionally on business throughout the EMEA and the US
      • Language skills: English fluently, additional languages appreciated
      • Very good verbal, written, and presentation skills, including public speaking skills
      • Experience in working with inter-departmental stakeholders to successfully develop and deliver software products and solutions
      • Ability to lead without authority breaking down barriers between product areas and functions
      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    • 2 weeks ago

      Datawire’s Head of Product will strategically position the company’s products as a pioneering, high-performance, and beloved product to accelerate Datawire’s mission to help organizations, big and small, embrace the cloud-native culture.

      Responsibilities

      • Spearhead the rapid and sustainable growth and development of a world class product organization while continuing to enhance and improve Datawire’s value to companies

      • In conjunction with the leadership and engineering team, define and participate in the development of the product strategy and roadmap, including business requirements, features, functionality, resource planning, timelines, and lead the team through development and implementation

      • Solve real world enterprise needs, as well as a demonstrated ability to quickly respond to changes in demand and technology to deliver best in class products.

      • Deliver both new products and key features that will increase engagement and overall business growth

      • Facilitate communication throughout the entire development process, by working with internal teams and external stakeholders, to ensure organizational support and buy-in

      • Define and track metrics for success, ensuring the team is clear on their objectives every step of the way

      Requirements

      • A product evangelist, the ideal candidate will be organized, analytical, and embrace a disciplined and rigorous product development process

      • Strong personal initiative, highly motivated and self-starter mentality with the ability to thrive in a rapidly changing, fast-paced entrepreneurial environment

      • Grow and adapt as the business changes and demand new thinking and levels of performance

      • Keen business judgment, focus, ability to see the “big picture”

      • Dedicated to keeping the customer at the center of all product and design decisions that are made to improve the overall experience

      • Solid understanding of engineering and technical depth that lets you understand and earn the respect of extraordinary engineers

    • The Associate Product Manager works closely with Product Manager to execute the product vision, strategy and roadmap.

      Responsibilities

      • Has primary responsibility for QA testing on bugs and features.
      • Creates documentation for new features.
      • Works with Product Manager to prioritize and manage the feature backlog.
      • Gathers requirements, writes user stories and acceptance criteria.
      • Facilitates customer user group meetings.
      • Synthesizes outputs of product brainstorms and incoming customer feedback.
      • Provides new ideas and concepts that contribute to enhanced customer experience, expand product capabilities and set us apart from our competition.
      • Use a broad range of tools and techniques to extract insights from current trends
      • Monitors, measures and reports on key business metrics to identify areas for improvement
      • Visit customers and attend industry events

      Requirements

      Skills and Experience (Required):

      • Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.
      • Proactive and sensitive to customer needs.
      • Strong communication skills, both spoken and written.
      • Self-starter, willing to learn and work quickly and independently.
      • Experience with the agile product development lifecycle
      • The ability to multi-task effectively in a fast-paced environment.
      • Comfortable working remotely as part of a fully remote team.

      Skills and Experience (Desirable):

      • Domain expertise in research administration, research compliance, or related field
      • 1-3 years of experience implementing or supporting an enterprise-class system at an institution of higher education or similar institution.

      Benefits

      About the Company

      Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      If you’re looking to make your fortune off a quick flip with no business model, you’d be happier someplace else.

    • SyncroM (US timezones)
      3 weeks ago

      We’ve built a company that’s into our 8th year and really growing. We go fast, and our customers love us. Thousands of MSPs (Managed Services Providers (IT Folks)) all over the world rely on our platform for their entire business operations.

      We are building an up-and-coming Remote Machine Management (RMM) platform against established players with upwards of a decade head start against us. 

      “Out with the old, in with the new”

      Help us bring modern technology and design to these extremely powerful and dynamic web based tools to make the life of a technician or business manager more fun! (really, more fun.)

      What You'll Be Doing:

      – Know customer needs through research (interviews, feedback, etc)

      – Own all “specs” that get into the dev pipeline for completeness and accuracy and make sure the team understands what we are building and why

      – Help mature our product lines and vet new product/feature suggestions

      – Help push UI and UX improvements in our platform

      – Assess competition by comparing products – be an expert with respect to the competition

      – Work with existing consultants and power users to work their ideas into the roadmap

      – Be an interface for feature suggestions between our teams, and the inbound suggestions from users

      – Interface with the Development team as they put the feature together and launch it

      – Be highly available in slack and on zoom to help unblock any product question

      – Guide product decisions with ROI analysis

      – Own performance and usage metrics for newly released features

      – Work with external third parties to assess partnerships and licensing opportunities

      – Own the relationship between us and integration partners where it comes to product

      – Help find and vet new integrations and partners to work with

      – Run beta and pilot programs with early-stage products and samples

      Highlights:

      – Salaried position designed to grow with the company

      – We want this to be your dream job – but we need your help (tell us how)

      – We are currently a dispersed team working from home and a few regional hubs (Seattle, Bellevue, Bay Area). (WeWork)

      – We offer comprehensive health, vision, and dental coverage and 401(k).

      What We're Looking For:

      – Industry experience a major bonus, at least adjacent experience is required (MSP, IT Consulting, Enterprise IT, etc)

      – 3+ years of hands-on product building experience

      – Passionate about user experience, flows, good software

      – No specific education necessary. (really.)

      – Excellent communication skills – verbal, written and electronic.

      – You care — which means sometimes putting yourself out there for a customer experiencing pain.

      – Ability to multi-task in a fast paced environment.

      – You’re kind and wily (in a good way).

      How to Get Hired by Us:

      Send us an email to [email protected] – just demonstrate that you are an individual, you have a personality, you enjoy life, and you enjoy good work. Maybe tell us about your favorite feature in an RMM. And please include a resume. 🙂

      SyncroMSP is an equal opportunity employer.

      Pay: DOE. Let’s Talk.

    • Company Overview

      At Netlify, we're building a platform to empower web developers to build better, more elaborate web projects than ever before. We're aiming to change the landscape of modern web development. Netlify currently serves more than 700,000 developers worldwide.

      We’re a venture-backed company, and so far we've raised about $45 million from Andreessen Horowitz, Kleiner Perkins, Bloomberg, and prominent founders and professionals in our space.

      Netlify is a diverse group of incredible talent from all over the world. We’re ~40% woman or non-binary, and are composed of about half as many nationalities as we are team members. 

      About the role

      We are looking for a Product Manager to join our mission of changing the way the web is built. This position will specialize in building a world-class large team and enterprise experience that meets or exceeds the bar of our Netlify developer experience. This is a very high impact role. The position requires working across the engineering, support, marketing, and sales organizations for ultimate success. You'll drive the vision and implementation of our large teams and enterprise product roadmap. This includes enabling robust and easy to use RBAC, SSO SAML, audit logging, and other capabilities for large teams and enterprise customers.

      What are we looking for

      You are the kind of product manager who takes the time to think about a problem holistically to uncover the root cause or opportunity. You revel in getting into the details and leading your projects all the way across the finish line. You're steadfast in prioritizing what's critical to the success of the product and care about ensuring we deliver the best customer experience to meet our business goals. You understand the big picture but can live and thrive in the details of what we need for success right now.

      You've implemented several products and features for enterprise customers. You're familiar with the needs of enterprise customers and have experience working with a sales org to find, understand, and implement new opportunities. You're confident and at home in a sales call or speaking with customers assessing or explaining products and capabilities.

      Responsibilities:
      • Define products and features –– own the roadmap and KPIs.
      • Coordinate product releases with engineering, marketing, support, and sales.
      • Work directly with design, engineering, documentation, and other stakeholders to test and build exceptional products.
      • Work directly with product, sales, and marketing to define and deliver new product SKUs and a full self-service offering to our customers.
      • Help devise and influence our overall product and business strategy.
      • Communicate progress, issues, and successes with the rest of the organization.
      Desirable Qualifications:
      • 3+ years of product management experience.
      • 3+ years of experience with related technology.
      • Solid understanding of the web development or IaaS/SaaS space.
      • Solid understanding of enterprise needs and demonstrable experience delivering products to enterprise customers.
      About the team

      Of everything we've ever built at Netlify, we are most proud of our team.

      We believe that empowered, engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. Whether you work from our main office in San Francisco or you are a remote employee, we’ll be working together a lot—paring, collaborating, debating, and learning. We want you to succeed!

      To learn a bit more about our team and who we are, make sure to visit our about page.

      Applying
      Not sure you meet 100% of our qualifications? Please apply anyway! When we receive your complete application with the items above, we’ll get back to you about next steps.
       
      With your application, please include:
      - A thoughtful cover letter explaining why you’d like to work at Netlify.
      - A resume or short listing of job history.  (A link to a LinkedIn profile would be fine.)
    • D2iQ is looking for an experienced Product Manager that can lead some of the strategic initiatives around Kubernetes and data services. You will collaborate with customers, the open-source community, partners, engineering, marketing and other functions to build a great product and make it successful in the market. If you’re passionate about product, can identify patterns from customer needs, and create well-defined requirements and user stories to help engineers deliver fantastic software solutions, come join us!

      Our headquarters is in San Francisco, CA but we're open to remote candidates in the United States or Germany.

      Job Responsibilities
      • Define strategy and drive execution of cloud operations capabilities for D2iQ's strategic Kubernetes initiatives and existing product.
      • Own and prioritize the backlog; participate with engineering in sprint planning to represent customer requirements to ensure we build the right solution
      • Work closely with customers to understand their needs and validate product direction
      • Define features, user stories, requirements and acceptance criteria
      • Deploy, use and test your own product to accept and provide early feedback within the development lifecycle
      • Work with all other functions to enable, market and advocate your product.
      Skills & Requirements
      • Experience working with two or more of the following open-source technologies: Kafka, Cassandra, Spark, HDFS, Elasticsearch, Tensorflow, Jupyter, Kubernetes
      • Knowledge of the datacenter infrastructure market and current trends
      • Strong understanding of Distributed Systems: Install, Upgrade, Backup / Restore, Compatibility Matrix, OS Support, Logging, Metrics, UI, CLI, Telemetry, etc...
      • Strong understanding of the Cloud Service Provider and marketplace offering integration: AWS, Azure, GCP
      • Technical understanding in one or more of: containerization, virtualization, networking, storage, security, operating systems
      • Proven track record of shipping successful enterprise software products is a must
      • Master of lean product development methods and worked with Jira before
      • Data-driven decision maker
      • Detail oriented and passionate about a great user experience combined with the ability to back proposed decisions by data
      • Superb communication and presentation skills
      • Minimum 3-5 years of experience as a Product Manager
      • Preference for candidates based in the San Francisco Bay Area but remote applications in the US will be considered
      About D2iQ - Your Partner in the Cloud Native Journey

      On your journey to the cloud, you need to make numerous choices—from the technologies you select, to the frameworks you decide on, to the management tools you’ll use. What you need is a trusted guide that’s been down this path before. That’s where D2iQ can help.

      D2iQ eases these decisions and operational efforts. Rather than inhibiting your choices, we guide you with opinionated technologies, services, training, and support, so you can work smarter, not harder. No matter where you are in your journey, we’ll make sure you’re well equipped for the road ahead.

      Backed by T. Rowe Price, Andreessen Horowitz, Khosla Ventures, Microsoft, HPE, Data Collective, and Fuel Capital, D2iQ is headquartered in San Francisco with offices in Hamburg, London, New York, and Beijing.

    See 9 more Product jobs
  • All others (10)

    • Platform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program).

      Platform.sh is built on top of open source languages, libraries and projects. But we never shy away from writing code. This means that even if there is an existing open source project that covers much of the functionality of something we want to achieve, we will consider, and often enough, chose to write our own implementation; Because sometimes 80/20 is not good enough. We have our own orchestration layer, our own reverse proxy, our own file-systems, our own reproducible build system.

      To reinforce our technical prowess, we are looking to grow our operations team with an operations coordinator that knows their way around Linux. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you.

      Mission :

      Directly reporting to our VP of Infrastructure Operations, you will:

      • coordinate and execute day to day tasks;
      • monitor project activities and ensure general project organization;
      • work with internal teams to schedule upgrades and maintenances all the while respecting team’s capacity;
      • provide weekly and monthly reports recapping results to partners;
      • identify and manage project dependencies and impediments;
      • assist to produce the roadmap for continuous development;
      • lead and facilitate daily scrum, planning and retrospective meetings.

      Nice to have:

      • hands-on experience with Kanban Board & Jira;
      • Scrum Master experience;
      • reporting and dashboarding experience;
      • knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3.

      We have many extremely knowledgeable co-workers who are happy to invest their time in sharing their experiences with those who show talent, interest, and a willingness to learn.

      This role is open to full time remote.

    • Songspace (CT +/- 2 hours)
      1 week ago

      Songspace is seeking a Data Developer to join our team that is responsible for developing and managing the data tools, applications, models, processes, and workflows that support the efficient and automated management and provision of the company’s data across internal systems and customer products, the ingestion of multimedia files and metadata provided by our clients and 3rd parties, and the exchange of music data with our sister companies and business partners. This role will also analyze and validate data, cleanse and transform data, and create/run SQL queries to deliver information to various teams across the company.This position offers an opportunity to design, build, and manage mission critical data applications and products with an experienced and supportive team in an interesting and fun industry.

      Job Responsibilities

      • Work with data, technology, and operations teams to design, build, test, and implement an automated data ingestion, integration, and exchange platform, and supporting enterprise data model

      • Design, create, and improve software to monitor, audit, and test data processes, systems, and applications

      • Process the ingestion of music metadata and multimedia assets provided by music creator, publisher,and record label customers and partners within the timelines and specifications defined by the Client Services Team

      • Validate, transform, and cleanse data as required

      • Monitor content delivery processes and queues and troubleshoot/resolve issues and errors

      • Point of contact for technical data issues for the internal team

      • Proactively investigate, troubleshoot, and solve technical data issues, escalating unsolved issues to the appropriate team

      • Create and sponsor concepts and work with internal teams to develop new software and tools that will assist clients and/or internal stakeholders to automate and optimize data workflow and data accessibility

      • Work with the data and technology teams to plan, prioritize, and manage technical backlog of data deliverables

      • Perform custom SQL queries and run existing scripts and queries upon request

      • Create and Maintain scripts to automate daily tasks

      • Create and Maintain test data, and Perform/Test upgrades, code changes and bug fixes

      • Create and Maintain documentation of code, scripts, tools, applications, and processes

      • Train team members in use of internal data tools

      • Perform other job-related tasks as directed

      Requirements

      Required

      • Must possess strong written and verbal communication skills

      • Must possess strong analytical skills

      • Must be committed to executing high-quality deliverables within defined scope and schedule

      • Must be self-driven, proactive, and open to new ideas in problem solving

      • Must be comfortable working independently and collaboratively with small, distributed teams

      • Must be curious and invest time to develop and expand knowledge and proficiencies for self and others

      Preferred

      • Experience with MySQL is preferred

      • Experience with *nix CLI and shell scripting is preferred

      • Experience with git is preferred

      • Experience with designing, developing, and using custom ETL code and processes is preferred

      • Experience creating, implementing, and using REST APIs is preferred

      • Experience with music data, music data standards (DDEX, CWR, ID3) is a plus

      • Experience with multimedia management software/tools and multimedia pipelines is a plus

      • Experience with music production, audio processing, and audio codices (.mp3, FLAC, WAV) is a plus

      • Experience with provisioning and supporting AWS data implementations (S3, EC2, RDS, Lambda,

      • Redshift, etc.) is a plus

      • Experience as a tech support/account manager or client-facing project manager is a plus

    • 1 week ago
      Truveris is a digital health company that partners with employers, brokers, and pharmaceutical companies to dramatically improve people’s ability to afford and access prescription drugs. With expertise and technology solutions that span across the prescription drug ecosystem, we deliver the outcomes people and businesses need to thrive.

      We are on a mission to transform the pharmaceutical industry and are backed by leading venture capital firms including Canaan Partners, First Round, New Atlantic Ventures, New Leaf Venture Partners, Tribeca Venture Partners and McKesson Ventures. In 2018, Truveris was ranked as one of the fastest growing technology companies in the U.S. by Deloitte, Crain's, and Inc.

      The Senior Data Architect will be primarily responsible for the design and governance of the Truveris data model. The Senior Data Architect will work with business leaders, analysts, and engineering to surface data model needs.  The ideal candidate will have both the business acumen and technical prowess required to complete the following: surface data model needs from business leaders, analytics, and engineering; create a data model that meets current needs and is extensible as new requirements are identified; execute on that model to help achieve the company’s overarching business objectives.

      RESPONSIBILITIES
      • Develop and maintain a comprehensive data architecture for the Truveris Unified Data Platform (UDP)
      • Work with business stakeholders to identify critical data and data use cases across the organization
      • Develop and revise conceptual, logical, and physical data models including entities and attributes and their inter-relationships and dependencies
      • Integrate disparate data models across the company into one enterprise-wide Unified Data Platform design

      • Develop database design and architecture documentation
      • Work with the Director of Data Integration to create documentation and/or the requirements for a documentation system that covers data lineage, data definitions, and metadata for business-critical data domains
      • Create and maintain data flow diagrams
      • Surface inconsistencies in data definitions so that they can be reconciled

      • Work with the Director of Data Integration to develop and revise the data governance framework

      • Partner with engineering and security/compliance to ensure compliance with data security and privacy policies and procedures 

      • Design data model components to support data transformation and results of analytic algorithms
      • Build a deep understanding of the data and analytic landscape at Truveris including data sources, data/analytic assets, and products
      • Understand business rules that govern how data is transformed, integrated, and used by the organization’s products
      • Design data models to support the results of data transformations and analytic algorithms
      • Make recommendations on what should be supported in the UDP versus in the BI products to create performant products that encourage reuse of analytics
      • Drive culture of standardization in data transformation and analytic logic

      • Optimize data model for scale and performance

      QUALIFICATIONS
      • Bachelor's degree in computer science, computer information system or other data related field
      • 5+ years of work experience as a Data Modeler/Data Architect; deep proficiency in data modeling and data management principles
      • 3+ years of work experience in healthcare (payer, care provider, data analytics, PBM) 
      • Experience with PBM data and the PBM industry strongly preferred
      • Experience with claims and eligibility data strongly preferred
      • Experience with health industry integration technologies such as Mirth, Orion Rhapsody, eGate a plus
      • Standards experience with C-CDAXML V3, HL7, IHE profiles a plus
      • Understanding of SDLC and Agile methodologies, experience with Scaled Agile Framework is a plus

      KNOWLEDGE/SKILLS
      • Ability to work with business, operations, and engineering stake holders
      • Hands-on experience with data modeling tools
      • Experience with Jaspersoft/Talend ETL
      • Experience with AWS services such as S3, EMR, EC2, and Amazon RedShift strongly preferred
      • Experience with ETL development, including data migrations, integrations, and analytic transformations
      • Ability to manage multiple responsibilities simultaneously
      • Excellent communications and documentation skills; ability to work on a collaborative team
    • Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, the ability to work remote and the amazing experience of working with a multinational team of experts.

      Our people are our greatest asset and our competitive advantage.  Percona is looking to hire a Head of People and Culture who understands the importance of our global distributed team and is skilled at advancing our goals, strategies, as well as culture as we continue on our high growth plan.  

      This position has high accountability and visibility, and reports to the General Manager. We want candidates who can prove they are leaders, effective people managers, culturally astute and problem-solvers. The right candidate will be able to balance People (Human Resource) Operations and create and execute Percona’s People Strategy. If you are all of these, have a solid background in organizational development, thrive in a culturally diverse, remote workplace and our values resonate with you, we want to talk to you.


      Internal Leadership Development
      • Collaborate with management on succession planning objectives
      • Develop career paths and structured evaluations for each position, facilitating discussions between leadership and teams
      • Partner with Managers and Director of Learning & Development to build leadership development training programs, including change management initiatives

      Human Resource and Compliance
      • Analyze the effectiveness of existing HR policies and procedures ( including recruiting, hiring, onboarding, employee relations, and off-boarding of personnel) as well as retention incentives (including compensation, equity option plan, benefits, etc.) ensuring best practices and that they adhere to governing regulations while supporting Percona’s mission and goals
      • Lead, hire, evaluate and manage the team of HR professionals
      • Prepare reports for the Executive Management Team using business metrics and KPIs to measure success and ensure efficiencies in your function
      • Mitigate Percona’s risk as it specifically relates to employment and staffing
      • Establish goals and budget for annual and 3 year plans for the HR department
      • Ensure use of HRIS systems are best practice

      Performance Management
      • Lead annual staff evaluation process and policy, making recommendations for improvements
      • Build and implement processes, tools, and technology infrastructures to drive employee performance
      • Create and set performance metrics/expectations, while continuing to strengthen the process for evaluating performance

      Culture
      • Champion positive employee relations strengthening Percona’s culture
      • Directs, develops and leads culture and engagement initiatives in partnership with the Executive Management Team to create an atmosphere of inclusion and well-being
      • Fosters a positive team member experience that drives growth, development and wellness
      • Oversees and leads the conducting of regular employee surveys and to assess and improve team member engagement

      Your Experience
      • Proven experience as senior People Operations leader and mentor (or equivalent roles in Human Resources), including employment law and best practices, industry benchmarks for compensation and benefits
      • Built and implemented successful recruitment and retention programs at previous organizations
      • Passion for creating an environment where every staff member has the opportunity, support to thrive professionally and contribute to the overall success of our customers and Percona
      • Bachelor's degree in organizational behavior or equivalent industry certifications 
      • Worked for 5+ years in globally distributed organizations 
      • BambooHR or equivalent experience
      • Strong written and verbal communication skills
      • Experience with technology and systems to increase productivity of the People Operations team
      This US-based position is remote and will work across global time zones.

      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    • This position is remote based.

      As a Support Operations Manager, you are responsible for being a technical expert in Zendesk system administration along with data and business process analysis. Additionally, you will need to be proficient across multiple other cloud-based application services. We are building world-class and industry-leading best practices to ensure our Support Engineers and Support Agents deliver unparalleled customer experiences. We are seeking a highly motivated Support Operations Manager who is organized, cool under pressure, a leader, and an innovative problem solver; someone with fantastic troubleshooting and analytical skills, well-rounded experience working in customer support or other operational roles, and is motivated by team as well as personal success. Your work mantra is to solve the problem, not the symptom.

      Responsibilities
      • Hire, develop, and manage a team of specialists to complete projects focused on excellence in the operations of a global Support Engineering organization.
      • Develop processes and execution strategy toward a Support Operations Roadmap to support the growth and scalability objectives of GitLab Support and contribute to a rolling 6-month plan in order to drive towards department and company wide initiatives.
      • Own and drive projects to completion in agreement with relevant stakeholders in a cross-departmental function.
      • Contribute to the administering all software systems used by GitLab’s Technical Support team (e.g. Zendesk Suite, GitLab, Slack, SFDC, Google groups, Insights/Explore, and GitLab internal systems) including user administration in accordance with written and audited security controls and configuration changes when needed.
      • Develop processes to prioritize and implement configuration changes and feature deployments toward a common vision.
      • Partner with coworkers, managers, and executives, as well as external partners to gather system requirements, understand business needs, and identify resources as necessary to ensure customer and employee success.
      • Work with GitLab Support leadership, define workflows, practices, and standards to ensure that Support Engineers and Support Agents can deliver fast, reliable, and accurate customer support globally.
      • Work with management to develop Key Performance Indicators (KPIs) for the systems and tools administered by the team; capture and report those KPIs regularly to confirm system health. Improve process and education around analysis and resolution of escalated customer and/or technical issues in a timely and effective manner.
      • Drive towards becoming a Subject Matter Expert (SME) in product or process areas as needed.
      Requirements:
      • 3+ Years Customer Support or Operations experience required, preferably in a global organization.
      • Zendesk Administrator or equivalent enterprise application system administration experience preferred with the ability to gain Zendesk Administrator Certification within 6 months of start date required.
      • 3+ years experience managing and leading a team of people, including goal-setting and leading personal development.
      • Content management experience; writing and troubleshooting JSON and/or JavaScript and HTML; familiarity with principles of change management.
      • Experience implementing business processes, sufficient for regulatory and security compliance and working with auditors.
      • Ability to use GitLab
      • You share our values and work in accordance with those values.
      Desired Skills:
      • Demonstrated understanding of technical software support processes and concepts
      • Experience in CRM or a related industry
      • Familiarity with change management processes and risk control compliance
      • Experience working on the Zendesk platform as an admin or developer
      • Experience with enterprise integration tools
      • Demonstrated leadership, analytical, communication, and problem-solving skills and the ability to act/decide accordingly.
      • Ability to collect, synthesize, and research complex issues and diverse information.
      • Exceptional customer service skills and the ability to plan organize and exercise sound judgment.
      Performance Indicators

      Support Operations support the global Support team to achieve the following performance indicators by ensuring we have the most efficient workflows through our applications;

      Learn more about Leadership at GitLab

       

      Hiring Process

      Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.

      • Qualified candidates will be invited to schedule a 30 minute screening call with our Global Recruiters
      • Selected candidates receive a short assessment from our Global Recruiters
      • Candidates will then be invited to schedule a 90 minute technical interview with a Support Engineering Manager
      • Candidates will then be invited to schedule a 30 minute behavioral interview with a Support Engineering Manager
      • Candidates will then be invited to schedule a 60 minute interview with the Director of Support
      • Successful candidates will subsequently be made an offer via email

      Additional details about our process can be found on our hiring page.

      Compensation

      The compensation for this role can be found here.

      Remote-TAM
      Remote-ATL
    • Intevity (US only - Northeast)
      3 weeks ago

      Company Description

      As a digitally-focused management consultancy, we do more than strategy. From strategy and design to architecture and development, we deploy senior, cross-functional teams to work hip-to-hip in the trenches with client teams. 

      Founded in 2003, Intevity (previously Twin Technologies) is a full service, digitally-focused management consultancy based in Boston, MA with remote offices and employees throughout the eastern and central US (Baltimore, Chicago, D.C., New York). Intevity focuses on both Commercial and Public Sector clients, with deep expertise in retail, software, and government. Intevity has key vendor partnerships with Adobe, AWS, and Salesforce. 

      We work on all phases of projects, from early discovery and design to strategy to execution. We are known for our vulnerability-based culture, high levels of craftsmanship, innovation, and trust; being able to truly connect with the needs and spot the real reasons why an organization is being held back from achieving their goals. 

      We specialize in digital transformation in retail, software, and government. We align audiences, optimize processes and build custom, cutting-edge experiences on leading platforms—all while helping businesses increase velocity while reducing organizational risk. 

      As an agile company, Intevity is committed to continually growing and evolving with the market to provide an environment where creativity, leadership, mentoring, planning, and resources are in place to achieve our shared goals.

      Job Description

      In this leadership role, the Director of Digital Technology is responsible for spearheading technology strategies and development efforts while building long-term customer relationships within a growing consulting services company.

      Hands-on, seasoned technical professional who contributes to the technical vision of Intevity and its clients, and confidently leads Intevity’s enterprise clients through digital transformations.

      Team player that fosters transparent communication and has a “help first” attitude on his / her team. They are driven to deliver and pursue excellence in all they do.  They are fearlessly vulnerable and accountable, unafraid of new challenges, and thrive when it’s time to “find a way” when the path isn’t clear.

      Fulltime leader responsible for supporting new business development, maintaining technical excellence across engagement projects, and growing and leading an outstanding technology development team in a fast-paced agile environment.

      Responsibilities and activities are varied but include:

      Client Engagements:

      • Lead and define technology / development / platform engagement objectives, strategy and approach while developing and maintaining relationships with key client stakeholders

      • Act as a hands-on solution architect and technical lead for client Engagement teams; with the ability to manage multiple client engagements concurrently

      • Evaluate technologies and advise on technical challenges and risks, costs and benefits, and alternative solutions

      • Define and ensure best practices and compliance to software development standards are upheld across teams

      • Serve as technology SME for client discussions and workshops, and facilitates conversations to ensure stakeholder alignment on strategic solutions

      • Collaborate with individual account Engagement Director(s) on the Technology portion of an engagement to assign technical resources, and assist with planning and kick-off activities as needed

      Pre-Sales & Business Development:

      • Participate in pre-sales and sales efforts for key accounts

      • Lead the Intevity Technology team in shaping new opportunities for Intevity—be it expanding current client relationships, or forging new ones 

      • Strategize and propose solutions for complex technical, scalability or performance challenges

      • Communicate technical concepts, platforms and architectures, and solutions to clients in a compelling manner

      • Develop and tell cohesive stories about proposed technology solutions and also past case studies

      • Assist with the development of proposals, including shaping and responding to opportunities, proposal creation, and oral presentations related to the Technology team

      • Collaborate with Engagement Directors to estimate engagements, and create statements of work that describe the scope, work effort, deliverables, and costs

      Practice Development and Strategy:

      • Build and execute strategic plans for enterprise technology solutions, including technical leadership and architectural direction

      • Lead, oversee and define best practices for technology and platform solutions, technical and quality standards and developer processes, and web and platform development using reusable software components of Fortune 500 clients

      • Evaluate and recommend new technologies on a regular basis to maintain technical excellence and development efficiencies both for internal use and to better service enterprise clients

      • Drive, oversee, and provide thought leadership for technology and development, internally and externally through social media engagement (Intevity blogging, LinkedIn, Twitter), speaking at industry events, one-pagers, and white paper authoring

      Leading, Managing and Mentoring:

      • Natural ability to coach, lead and mentor team members (e.g. technical leads, developers) and managers—with an emphasis on aligning their strengths and passions to Intevity business strategy and providing constructive feedback and support

      • Establish and maintain an open, supportive environment where people can do their best work

      • Successfully manage project teams of varying sizes using Agile methodologies

      • Mentor and guide Engagement Directors on how to lead with an integrated technology / development approach

      • Manage utilization of the Technology team to attain individual and team targets

      • Contribute to Talent Acquisition activities

      Expectations:  

      Being remote allows our employees to live where they want to.  It means being able to have the lifestyle that you choose. Working remotely is not for everyone but it allows us to spend less time commuting and more time on the things that really matter.  We believe this is essential to supporting a workforce that can achieve a healthy work-life balance. In exchange, we ask that you are geographically located somewhere in the Northeast - Mid Atlantic US, within driving distance of a major airport so you can travel to client sites or team meet-ups when needed. 

      What does this mean for you?  You get to work from where you need or want to work. Each team member is provided the tools, infrastructure, and support to create a productive, professional work from home office environment. We observe and operate standard East Coast working hours to support the majority of our clients and our teammates. We also provide some flexibility for daily schedules to accommodate one’s personal obligations to home and family life.

      We recognize that working remotely isn’t always easy; the remote work model encourages independent thinking but requires increased professional accountability and self-discipline.  We are an outcome-focused team and work to get the job done. We champion a culture of transparency and openness.  

      While travel is part of the job requirement to service clients and team build, we ensure it is asked for and planned as thoughtfully as possible.  As a leader within the company, you can expect to travel 2-3x a month for 1-3 days on average to for client and team meetings.

      Qualifications

      • US Citizenship is required due to the nature of our commercial and government projects

      • Must live in Northeast, USA

      • Minimum of 10 years of related industry experience working with enterprise clients, including at least 5 years in a leadership role leading technology and development, and the creation of outstanding technology solutions within software applications

      • Strong interpersonal skills to facilitate working and problem-solving with others as well as excellent written and verbal communication skills, confident public speaking/presentation skills and the demonstrated ability to adapt to a rapidly changing environment

      • Deep understanding of software architecture, full-stack development, and platform solutions to leverage contemporary IT technologies to create best in class solutions and lead multi-disciplinary teams in the development and production of solutions that exactly meet client business objectives and goals

      • Comfortable and experienced with multiple modern front-end and back-end technologies (Examples: AEM, Sitecore, SFDC, Redis, NoSQL, React, GraphQL, AWS / Azure), as well as infrastructure and build automation technologies 

      • Comfortable and experienced with web services and backend web platforms such as Adobe AEM and Salesforce 

      • Deep exposure to all aspects of modern web application architectures, visual design, and mobile web development

      • Highly motivated, with a proven track record of building and expanding accounts with enterprise clients

      • Natural leadership, mentoring, and team-building abilities

      • Ability to manage multiple business initiatives 

      • Ability to work in a remote, distributed environment and travel as needed to client locations

      Additional Information

      Intevity offers a competitive and comprehensive employee compensation and benefits package that includes base salary, medical, dental and vision insurance, long and short-term disability insurance, life insurance, 401k program with company match, and an open PTO plan.

      Intevity is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, or protected veteran status.

    • 1 month ago

      At Fitbit, our mission is to help people lead healthier, more active lives by empowering them with data, inspiration and guidance to reach their goals.

      We started our journey in 2007—as a team of two with one big idea. Since then, we’ve grown to over 1,700 employees, sold over 90mm devices, and built a health and wellness community across the globe. In fact, the Fitbit Community has taken enough steps to walk from the Sun to Pluto and back again! Offering award-winning products, a top-rated mobile app and an easy-to-use dashboard, Fitbit provides personalized experiences that help our users reach their goals. With a reenergized focus on innovative devices, interactive experiences, and enterprise health we are transforming the way consumers and businesses see health & fitness.

      From your first steps as a Fitbitter, you will be at the forefront of developing new products. Our culture combines the spirit of startup with the perks of being public. We offer a competitive benefits package and amazing perks like unlimited snacks, Friday happy hours, a wellness stipend, and a strong focus on a healthy work-life balance. As part of our team, you’ll have the opportunity to grow your career, contribute your ideas to life-changing products and services, and—above all—have fun doing it.

      Fitbit’s HQ campus is located in the heart of San Francisco with office locations in Boston, San Diego, Salt Lake City and around the world. Think you’ve found your fit?

      The Role:

      Fitbit is an engineering driven company with a focus on providing a great, consistent, and continuously available user experience. Our customers are uploading their tracking data and viewing their stats all the time, so site performance is critical to customer satisfaction. We're looking for someone to join our Infrastructure Engineering organization to help us build new services and evolve our existing platform.

      You'll work on challenging technical problems that support hundreds of engineers and hundreds of millions of Fitbit's customers. You'll develop and design software automation and tooling to drive efficiencies and help us scale core infrastructure that our key services are built upon.

      What You'll Work With:

      Our tooling for Infrastructure Engineering is largely written in Python and Go. However, there are some opportunities to work with Java if you're collaborating outside of the team.

      On a daily basis, this team is building tools and supporting infrastructure with: Terraform, Vault, Docker, Kubernetes, Aurora/Mesos, and Prometheus.

      An excellent candidate will demonstrate existing knowledge in a number of the tools we use as well as an ability to both teach others and learn new skills.

      It Would Be Great if You Have:

      • Significant experience (4+ years) in working with scalable public clouds like AWS or GCP.

      • Proficiency in programming and testing Go or Python.

      • Strong understanding of Linux systems and containers.

      • Previous experience in Kubernetes, Aurora/Mesos, Terraform, Bazel, or Vault.

      • An understanding of security principles and ability to work with InfoSec to address vulnerabilities and collaborate on future changes.

      • Demonstrated skill in automating operational needs and developing tools at scale.

      • A history of thorough documentation.

      • The ability to coordinate and communicate effectively whether it's emails, documentation, or video conferencing.

      • Worked with remote teams before.

      Key Traits:

      • Self-motivated and driven to succeed.

      • Exceptional communication and organization skills.

      • Your code is easily readable, but also can operate reliably.

      • Proficient at learning new tools/systems and sharing that knowledge within the team

      • Genuine curiosity and love for your craft.

      • Willingness to travel to occasionally and effectively communicate with internal teams.

      • Able to summarize information at varied granularity based on the intended audience.

      • Skilled at planning and executing simultaneous projects and activities. Ability to prioritize and keep complicated projects moving forward.

      • Able to build prototypes for new systems and vet their operation

      • History of relevant open source contributions is a plus.

      • Thrive in an evolving operational environment, responding to occasional unexpected production level issues.

      Do this sound like you? Unsure about some of the qualifications? We'd still love to hear from you.

      Fitbit is proud to be an equal opportunity employer. We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, ancestry, national origin, citizenship, religion, age, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), sexual orientation, gender, gender identity, gender expression, marital status, medical condition, mental or physical disability, military or veteran status, genetic information or other statuses protected by law. We interpret these protected statuses broadly to include both the actual status and any perceptions and assumptions made regarding these statuses.

      San Francisco applicants:  Pursuant to the San Francisco Fair Chance Ordinance Fitbit will consider for employment qualified applicants with arrest and conviction records.

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