Remote education Jobs in February 2020

76 Remote education Jobs in February 2020

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  • Hottest Remote Jobs

    • Who we are

      tldr; We build software for Airbnbs to rent themselves.

      What we do

      Our mission is to democratise access to state of the art technology for short-term rental hosts. We want to facilitate a future where hosting short-term rentals is at least as easy as managing long-term rentals.

      Today, we do this by helping Airbnb and HomeAway hosts deliver a great and personal guest experience automatically, though native platform integrations, machine-learning and robust software.

      Our team

      We are a small, but impactful team of 15 people, working all over Europe and North America. Our team is fully remote and distributed. We embrace the fact that your best environment is wherever you - personally - feel the most productive and comfortable for day-to-day work.

      We organize frequent meetups and retreats for the team to physically meet throughout the year. The last trips were to Lisbon, Prague, Paris, Tenerife and Brussels.

      Our company

      Our company is bootstrapped (no third-party investor) and profitable, with a solo founder (@Pierre-Camille Hamana) who built the first version of the product. We are interested in building a great, growing and sound business. We help our customers manage more than 130,000 properties in 120 countries.

      How we recruit

      Amongst our core values are transparency and humility. To help you find out more about Smartbnb, we are releasing an "Applicant Handbook" (on Notion ❤️):

      http://bit.ly/ApplicantHandbook

      What stage are we at in customer support
      • Mid 2018: We started offering customer support across both European and North America.
      • Mid 2019: We completed a full redesign of the web application, with a built-in onboarding magic 🧙‍♀️
      • Now: We are starting to implement account management and onboarding services.
      • We are preparing to dedicate more resources on customer education while focusing on having a proactive customer success approach.

      We are ambitious and take on big challenges together. 🚀 Our customers love the product, provide valuable feedback, and trust us to rapidly help them solve their problems.

      Who you are

      You are a fantastic human seeking to build something amazing with other fantastic humans!

      What you will be working on
      • Onboard customers on our product throughout the entire user cycle with live chat and email.
      • Investigate and troubleshoot issues (with the support of the engineering team and our tooling).
      • Create content to educate customers (product tours, videos, documentation, FAQ).
      • Document our internal processes to maintain a high-quality operation in spite of a fast iteration.
      • Create and manage projects focused on activation, retention, upgrades, and customer satisfaction.
      What you will unlock
      • Growth! And leading business initiatives to achieve it.
      • Fantastic user reviews when we give them more of their life back.
      • Team kudos. 🎉
      Why you will succeed
      • You will be on the front-line with customers and keep close ties with the product team.
      • You can accommodate with a flat organizational structure where the initiative relies a lot on you.
      How we will grow together
      • Level-up 🍄 the support of our customers through daily, compounding improvements.
      • Exposure to a product-fanatical team's iterations of features and the company itself.
      • You will receive (and provide!) "ticket" reviews between peers
      • You will be challenged, and you learn how to rise to the occasion. 💪
      What you'll need to bring with you

      If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you.

      • Caring about the impact your work has on your team and the company.
      • Hands-on experience working in B2B Saas.
      • Attention to detail and eagerness for constant improvement.
      • Everything else is a lovely bonus that we're excited to hear about!
      • Very special kudos if you are an Airbnb host or have been working with a short-term rentals business.
      What we offer

      For us, the company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

      • 🤗 A supportive and caring team environment.
      • 💎 Competitive salary.
      • 🏖 Ample - and encouraged - paid leave.
      • 👼 Maternity and paternity leave.
      • 🔩 All the resources and tools that you need to succeed, including budget for personal development.
  • Software Development (33)

    • Today

      Summary 

      Wikipedia is where the world turns to understand almost any topic — The Wikimedia Foundation is the nonprofit that operates Wikipedia with a small staff.  We are looking for a great data architect who wants to modernize the infrastructure underlying Wikipedia with distributed storage, services and REST interfaces.  If this excites you, we welcome you to join us.

      Description

      • Collaborate with Product Owners, Engineers and stakeholders on product discovery and improvements of our existing systems
      • Design and implement effective data storage solutions and models
      • Articulate the flow of data across our diverse range of systems
      • Ensure reusable clear service design and  documentation
      • Defining and aligning the forms and sources of data to facilitate WMF initiatives
      • Ensure monitoring system performance and identify, define and implement internal process improvements and SLOs
      • Work with Site Reliability and Operations Engineers to analyse and determine service discoverability, capacity plans and high availability
      • Recommend solutions to improve new and existing data storage and delivery systems
      • Change the world for more than half a billion people every month ;) 

      Skills and Experience

      • 3+ years experience in a Data Architect role as part of a team
      • You have a track record of leading data architecture initiatives to completion
      • You have experience analysing, reasoning about, optimising and implementing complex data systems
      • You have expertise in data handling approaches and technologies with good understanding of system development lifecycles and modern data architectures(Data Lakes, Data Warehouse)
      • You are comfortable modeling complex systems using approaches such as Domain Driven Design, eventual consistency, stream processing
      • You have experience with a diverse set of data storage and persistence frameworks and have a strong understanding of core data modelling concepts:
        • Relational & distributed databases (e.g. MySQL, Cassandra, Neo4j, Riak, HBase, DynamoDB, Elasticsearch)
        • Consistency trade-offs and transactional algorithms in distributed systems
        • Principles of fault tolerance and robustness
      • Use the best available tools & languages for each task. Currently we work a lot with Node.js but also use other tools and languages like Go, Python, Java, C, C++ and PHP where it makes sense. 
      • You have experience working with data streaming and pipelining systems(Hadoop, Kafka, Druid)
      • You have experience working with an engineering team, and communicate effectively with other stakeholders.
      • You have a track record of combining a solid long-term architectural strategy with short-term progress.
      • With freedom comes responsibility. You direct your own work and are pro-active in asking for input.
      • You have a scientific mindset and empirically test your hypotheses.
      • BS, MS, or PhD in Computer Science or equivalent work experience

      Pluses

      • Experience working with microservice architectures
      • Experience with open source technology and free culture, and have contributed to open source projects
      • Experience working remotely
      • You know what it means to be a volunteer or to coordinate the work of volunteers
      • Big ups if you are a contributor to Wikipedia
      • Please provide us with information you feel would be useful to us in gaining a better understanding of your technical background and accomplishments

      Show us your stuff! If you have any existing open source software that you've developed (these could be your own software or patches to other packages), please share the URLs for the source. Links to GitHub, etc. are exceptionally useful. 

      The Wikimedia Foundation is... 

      ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

      The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

      U.S. Benefits & Perks*

      • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
      • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
      • The 401(k) retirement plan offers matched contributions at 4% of annual salary
      • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
      • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
      • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
      • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
      • Telecommuting and flexible work schedules available
      • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
      • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

      *Eligible international workers' benefits are specific to their location and dependent on their employer of record

      More information

      Wikimedia Foundation
      Blog
      Wikimedia 2030
      Wikimedia Medium Term Plan
      Diversity and inclusion information for Wikimedia workers, by the numbers
      Wikimania 2019
      Annual Report - 2017 

      This is Wikimedia Foundation 
      Facts Matter
      Our Projects
      Fundraising Report

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Lead Software Engineer - SRE to help us change the way digital products are designed.

      This role will help ensure uninterrupted service for InVision customers and act as a force multiplier for product teams to deliver better software faster. This role will have ownership of foundational reliability services and a big impact on our product.

      About the team:

      The reliability team is dedicated ensuring resiliency at scale. You will lead design, development and delivery of solutions which to enhance the scalability, availability, and efficiency of microservices. This role is will have direct impact on platform and product teams by identifying problems, anti-patterns, and opportunities to add resilience to applications. Our tech stack includes but is not limited to Kubernetes, AWS, Kafka, Kinesis, Go and Java based microservices.

      What you’ll do:

      • Provide leadership and guidance in addition to participating in hiring efforts
      • Uncover and advocate reliability, performance and upstream solutions with internal stakeholders
      • Create tools for monitoring, self-healing infrastructures
      • Code in Golang!
      • Develop solutions for circuit breaking, chaos testing, load shedding, rate limiting, server side and event bus resiliency
      • Identify performance bottlenecks and troubleshoot performance issues
      • Collaborate to problem solving and design
      • Engage in service capacity planning and demand forecasting, software performance analysis and system tuning
      • Mentor other developers and site reliability engineers in new technologies being implemented

      What you’ll bring (we encourage you to apply even if you don’t meet every single one):

      • Demonstrated Leadership experience
      • Experience finding anti-patterns and engineering reliability at scale
      • 1+ years of experience with Golang
      • Good communication skills and experience leading projects
      • A degree in computer science, software engineering, or a related field, or equivalent experience
      • Systematic problem solving approach, coupled with a strong sense of ownership and drive
      • A passion for creating performant and reliable applications

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • In this position you will be:

      • Developing Gstreamer pipelines written in C to connect to and stream real-time video

      • Implementing and managing pre-processing of video to optimize performance of deep learning models

      • Working with state of the art deep learning frameworks to deploy object detection models for inference

      • Testing and optimizing GStreamer pipelines to maximize hardware performance

      • Helping to build, automate and customize deep learning training and inference environments

      • Working with Nvidia’s Deepstream SDK, TensorRT, Nvidia Docker, Kubernetes and Helm Charts

      • Writing and optimizing GStreamer plugins to manipulate video and image data Requirements Skills, Experience, Certifications

      • C, C++, Python, Cmake

      • RTSP streaming, OpenCV, GStreamer, Deepstream SDK, TensorRT, Nvidia Docker, Kubernetes and Helm Charts

      • *Ubuntu. RedHat/CentOS and Windows Server a plus

      • Experience with AWS, GCP, Azure, etc a plus

      • Experience with Scrum/Agile development methodologies

      • Experience with Putty/Termius, Powershell, Linux/Windows command line tools

      • Installing Nvidia drivers, Cuda, cuDNN

      • Knowledge of GPU hardware and performance testing

      • Experience with VMS and DVR/NVR

      • C#, Go, Postgres DB, ASP.NET Core a plus

      • Minimum 5 years of related experience or equivalent blend of education and experience.

      • Up to 25% travel

    • Academic Analytics
      5 days ago

      Academic Analytics has a opening for a remote Systems Analyst.  Candidates must live and be eligible to work in the United States.

      You’ll love this position if:

      • You enjoy helping others
      • You enjoy working in a fast paced environment
      • You are passionate about providing support to an environment that encourages teamwork and out of the box thinking
      • You are a self-confident, motivated person with a strong work ethic and excellent communication skills

      What you’ll do here:

      • Troubleshoot end user issues, provide root-cause analysis on various web and mobile applications, handle escalated server/network issues
      • Manage application software, application infrastructure and third-party application environments.  This includes installation, upgrades and patches, creating links and interfaces between systems, developing application-specific security, performance monitoring and trouble-shooting.
      • Assist in implementing and supporting single sign on (SSO)
      • Provide guidance to tier 1 team members.

      About Academic Analytics

      What we offer:

      • We strive to take care of our employees-more than just the 'work you', but rather the 'whole you' through our health, dental, vision, fun wellness challenges and Paid Time Off

      • Help prepare for your life after retirement through our 401(K) program

      • Our employees value the flexibility at Academic Analytics that allows them to balance quality work and their personal lives

      Academic Analytics, was founded in 2005.  University presidents, provosts, and other academic leaders strive to build stronger research institutions. Academic Analytics aggregates valuable information on scholarly research activity and provides user friendly business intelligence software, curated data, and analytics to these higher education professionals. These solutions help academic leaders understand the research accomplishments of faculty members, departments, programs, and their entire institution. Our tools help universities view research activity in context, identify funding opportunities, form expert teams to win funding, and increase the visibility of the institution’s research enterprise to companies, foundations, and potential collaborators. To learn more about Academic Analytics please see:  https://bit.ly/2RXh0XX

      Academic Analytics provides a great benefit package including, paid time off, 401K with match, medical benefits and more.  

      Academic Analytics is an Equal Opportunity Employer.

    • 1 week ago
      Job Description

      About Pluralsight Flow, powered by GitPrime 

      GitPrime is now a Pluralsight company, an entire functional department of our new parent company. We are pioneering data-driven engineering. We report on the work patterns and the people-side of software development so engineering leaders can advocate for resources and demonstrate that they're driving business value based on objective data. We have strong product-market fit with hundreds of happy customers and we are growing rapidly.  

      Working at Pluralsight 

      Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology learning platform organizations and individuals in 150+ countries count on to innovate faster and create progress for the world.  

      At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do everyday, we empower the people who power our world.  

      And we don’t let fear, egos or drama distract us from our mission. We’re adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission, we are one.  

      The Opportunity  

      As a DevOps Engineer at Pluralsight, you will partner with the DevOps Manager to curate Developer self-service tools and systems to empower our continuous deployment environment. You will keep Pluralsight’s finger on the pulse of the DevOps community by continually researching, testing, and developing solutions to better enable our Software Engineers through automation and self-service. As an embedded member of remote development teams, you will be the subject matter expert on how and when to utilize the tools built and deployed by DevOps, as well as an influential partner in delivering incredible end user experiences.Pluralsight is a leader in the tech education space, and as such, our engineers are a driving force in developing and promoting industry best practices while continually synthesizing new ideas. You will help set the bar for DevOps teams across the industry while building a product that creates the innovators of tomorrow through technical education.

      Who you are: 

      • You are an experienced DevOps professional that enjoys being in the middle of the development lifecycle
      • You love exploring new technologies and keeping your own technical skills sharp while exhibiting responsibility and caution
      • You have a passion for innovation, learning, and excellence
      • You elevate the technical abilities of those around you
      • You are an amazing communicator and effective influencer within the remote teams you are on
      • You have a track record of being analytical, methodical, and quality-driven

      What you’ll own: 

      As a DevOps Engineer with a knack for automation, troubleshooting, and problem-solving, you will be responsible for monitoring our environments, servers, and applications for health, performance, and security. You will work with our talented team of Software Engineers to decide how to best create meaningful outcomes for our end users.

      Infrastructure:

      • Develop a flexible infrastructure to promote Developer self-service, while promoting continuity across our overall environment.
      • Development of tools and systems to support Developer self-service
      • Continuous environment monitoring for application health, performance, and security
      • Maintaining a pulse on emerging technologies and discovering hidden opportunities in our environment
      • Use technical expertise and experience to evaluate industry technologies and assess practice relevance
      • Collaborate with Software Developers to research and address technical needs and to roadmap and develop new solutions
      • Maintain and improve standards of Operational Excellence
      • Ensure redundancy and resilience of infrastructure and services
      • Reliability and Performance
      • Championing of continual improvement in the areas of reliability and performance
      • Help design and implement secure environments and servers
      • Forecast and assess reliability risks
      • Ensure all infrastructure is configuration managed
      • Development Support
      • Support DevOps Manager
      • Collaborate with the Ops and DevOps teams, as well as Security, IT, and Software Engineers

      Experience you’ll need: 

      • A successful candidate will be well experienced in key areas such as AWS, Saltstack, and Terraform (or similar)
      • Experience with Kubernetes and containerization to be able to support existing teams
      • Ability to quickly analyze and comprehend new or unfamiliar technologies or ideas
      • Track record of progressive DevOps engineering experience including the following:
      • Strong systems administration skills in both Linux
      • Experience in automation and the development of automation tools
      • Strong background in continuous integration and deployment methodologies/pipelines
      • Strong administration of HAproxy, RabbitMQ, Redis
      • Strong knowledge of network security and performance
      • Knowledge of compliance frameworks (PCI, SOX, SOC 2, ISO 27001)
      • Powershell, Bash, and Python scripting
      • Database administration background in Postgres or similar
      • Experience with Kafka a plus
      • Strong understanding of DevOps mentality and tools

      Technologies and tools you’ll use and interact with here:

      • Linux - Ubuntu LTS, RHEL, CentOS 7, Fedora Core
      • Tools - Github, New Relic, TeamCity, Octopus Deploy, Saltstack, OpsGenie, ELK, Terraform
      • Services - Haproxy, Nginx, IIS, RabbitMQ, Kafka, Zookeeper
      • AWS - EC2, RDS, ECS, VPC, Route53, ELB, ALB, Lambda, Elasticache, Cloudfront, Service Catalog, Cloudwatch, CloudFormation, IAM, Certificate Manager, Directory Service, WAF & Shield, SQS, SNS
      • Data Stores - Cassandra, Postgres, MySQL, MSSQL, Redis, BigQuery, Hadoop, Elasticsearch
      • Other - Cloudflare, Salesforce.comwpengine.com, Zuora, Adobe AEM, Adobe Search and Promote
      • Languages in use here that you may help support: Python, Node.js, Ruby, Java
      Qualifications

      Additional Information

      Be Yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    • 1 week ago

      Security Architect Job Responsibilities and Duties


      Syncro is a small team crafting applications helping small business be more successful. Our software does job tracking, marketing, invoicing, integrates tons of online tools -- and is awesome.

      We're building a company that has fun inventing. We go fast, and our customers love us. Thousands of repair shops and IT Professionals all over the world rely on our platform for their entire business operations.

      We are different - we really do care, the founders are writing this ad and holding interviews.

      We are building a powerful Remote Machine Management (RMM) platform and this space demands the utmost in security. This is where you come in! As a lead in the security team you’d be relied upon to coordinate vulnerability assessments, field incoming reports from bug bounty programs, assist real-time in active attack scenarios, help marry business requirements with state of the art security systems, and more.

      WHAT YOU'LL BE DOING:

      • Perform penetration testing on new and existing application architecture

      • Gather requirements and current standards to overview technology and make recommendations

      • Plan architecture changes and help guide new innovative security programs

      • Keep up-to-date on the latest security standards

      • Document security procedures for hosted environments, remote workers, internal tools, and the production platform.

      • Estimate cost and budget for security updates

      • Oversee technical implementations during security or other IT updates

      • Mitigate damages during a cyber attack and respond to threats quickly

      • Coordinate outside security vendors for vulnerability assessments, audits etc

      HIGHLIGHTS:

      • A salaried position designed to grow with the company(seriously, try us).

      • We want this to be your dream job - but we need your help(tell us how).

      • We will advance your career like nobody else-- stay with us for the long haul and we'll keep you challenged, learning, passionate, and growing.

      • We are currently a dispersed team working from home.

      • We offer comprehensive health, vision, and dental coverage and a 401(k).

      WHAT WE'RE LOOKING FOR:

      • A few years of professional experience working on application security and network security.

      • Ruby on Rails or web development experience is a major plus.

      • No specific education necessary.(really.)

      • Excellent communication skills - verbal, written and electronic.

      • You care-- which means sometimes putting yourself out there for a customer experiencing pain.

      • Ability to multi-task in a fast paced environment.

      • You're kind and wily(in a good way).

      • Bonus: Experience with HIPAA compliance or other similar experience.

      HOW TO GET HIRED BY US:

      Just demonstrate that you are an individual, you have a personality, you enjoy life, and you enjoy good work. And please include a resume. If you have a cover letter that can highlight something you know about our product, the space, and security trends in this space, that would be fun to read!

      Syncro is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.

      Pay: DOE. Let's Talk.
    • At Kodify we manage several high traffic web platforms developed using the latest technologies and we work hard to provide the best experience for our users.

      The team at Kodify is looking for a talented Senior FullStack Developer to join our remote team. This specific role is open to remote candidates based in European Union only (a must for us). With you on board, we’re looking to expand our team (currently 15 developers working across multiple European locations) and take our projects to a whole new level. You will deliver Javascript development skills on the front and backend systems that power our sites. Good knowledge of HTML and CSS are also required, along with the ability to work with our designers and the business to implement the features required.

      Your key responsibilities:

      • Create Server and Client JS, HTML & CSS to deliver required functionality and design

      • End-to-end responsibility from technical design to deployment and testing

      • Work with Designers & Product Owners to ensure they understand possibilities / limitations

      • Always work towards minimising page load time / API response times

      • Become a valued team member, providing feedback to the team

      • Take ownership of your code / tasks / role

      • Be proud of what you achieve, and of the product, and be one of the driving forces behind always making it better

      • When you cock-up - own-up! (We don’t do blame-storming here!)

      • Have fun and enjoy your job!

      About you:

      • You’re a real team player. You love to help and find solutions together.

      • Your sense of humour will bring a new dynamic to the team - you love to have fun while you work!

      • You can think on your feet and adapt well to fast changing environments and priorities.

      • You are passionate about software development

      • You're able to think beyond code to architecture and user experience

      • You have a real ‘Can Do’ work ethic - We are results based, not clock based!

      Requirements

      Skills & Requirements - Must Have:

      • NodeJS

      • Javascript / HTML / CSS

      • MongoDB

      Bonus points:

      • React

      • Redux / Redux Observables (or RXJS)

      • GraphQL

      • FaaS

      • Microservice architecture

      • Express / Connect

      • Redis

      • ZeroMQ

      • Your own open source projects

      • High traffic websites

      • Docker / Kubernetes / AWS Technologies (e.g. EC2, S3, Cloudformation, ..)

      • Streaming video technologies / Web playback tools (VideoJS)

      • Understanding of, and agreement with, Agile principles

      • Knowledge and experience in Git and JIRA

      Other:

      • Experience working remotely and with remote teams

      • Experience managing high traffic and content heavy websites.

      Education

      Education is compulsory, but where you got it is irrelevant for us! We are looking for someone who has worked in a similar role (or roles) for at least 3 years, and can show us examples of their work. We are not looking for a newbie, nor are we looking for a rockstar, we are looking for a mid to senior level developer who wants to both learn and contribute to our team.

    • Kuali is looking for a Senior Software Engineer, with a willingness and interest to grow in a full-stack environment. We use React and Apollo for our front-end and NodeJS, Express, and MongoDB for our back-end for new development and support legacy stacks running Java, Tomcat and MySQL. Our software engineers have responsibility for their services top to bottom, we work in a full-stack process, and we are looking to enhance our team with stronger front-end skills. We are building evolving products involving multiple microservices that communicate over RESTful services utilizing single-page applications to deliver an amazing and accessible experience to our users. This position is on our Research/Sponsored Programs product team.

      ABOUT THE COMPANY

      Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      If you’re looking to make your fortune off a quick flip with no business model, you’d be happier someplace else.

      Requirements

      Responsibilities:

      • Helping set architectural direction for our services architecture.
      • Creating elegant code.
      • Building relationships with customers to develop a deep understanding of their needs.
      • Supporting critical bugs and security issues in a Devops role.
      • Advocating passionately for customer priorities during product development.
      • Creating amazing software and services.
      • Talking and listening to customers (and other developers) about their challenges, hopes, and dreams.

      Background:

      • You’ve worked on multiple production-grade web applications.
      • You code better than most.
      • You care about the quality of your code.
      • You care about user experience and accessibility but are also comfortable building a solid backend system.
      • You know what WCAG and AAA are and how to build a system that can meet these requirements.
      • You enjoy building and can deliver beautiful user experiences, but can also balance priorities and sometimes sacrifice that pixel perfection in order to deliver features.
      • You’re well versed in at least one programming language, but preferably several.
      • You’re versatile. You know when to dream big and when to act small. You’re equally comfortable in both greenfield and refactoring projects.
      • You’re a collaborator. You build great relationships with other engineers, customers, and our open source communities.
      • You’re inspired to achieve results, and your enthusiasm is contagious.
      • You’re passionate about your role in helping clients and other developers achieve their missions, and you advocate for them fiercely.
      • You’re curious and continuously seek knowledge and share your discoveries with others.
      • You know how to influence and serve.
      • You understand the complexity of large enterprise applications.
      • You’ve used agile methodologies and have ideas on how you’d improve them.
      • You’re into Continuous Delivery and interested and willing to work in a Devops environment.

      If you have some of these too we’ll be delighted:

      • You have experience with the Higher Education and/or Research community.
      • You’ve shipped Software as a Service (SaaS) products.
      • You've worked with a microservices architecture.
      • You’ve been through incremental refactoring efforts.

      Benefits

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Catered lunches & fresh fruit if you are local
      • Remote-friendly environment
    • Summary

      The Wikimedia Foundation is growing its Machine learning efforts. This an opportunity to be part of the team that builds and maintain machine learning technologies to empower millions of users – readers, contributors, and donors – who contribute to Wikipedia and its sister projects on a daily basis. We address process inefficiencies with machine learning technologies, we design and test new technology, we produce empirical insights, and we publish and present research of the intersection of technology and culture. We are strongly committed to principles of transparency, privacy, and collaboration. We use free and open source technology and we collaborate with external researchers and our volunteer community.

      We are looking for an experienced Engineering Manager to help build features that enable our communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge. As an Engineering Manager, you will support engineers building features, products, and services used by hundreds of millions of people around the world. This is an opportunity to do good while improving one of the best known sites in the world.

      We’d like you to do these things:   

      • Partner closely with other teams and departments across the Wikimedia Foundation to define and experiment with machine learning products. These could be brand new feature offerings in Wikipedia or augmentation of existing workflows
      • Review and advice in code changes made by team
      • Represent team members within the organization and Wikimedia community
      • Support and coach your team members in the development of their career paths
      • Recruit and hire new team members

      We’d like you to have these skills:

      • Multiple years of experience in leading software engineering teams and managing complex projects.
      • Practical experience with machine learning, natural language processing or information retrieval in products that have been launched to production.
      • Excellent analytical and problem solving skills. Familiarity with statistics.
      • Significant experience working with data infrastructure and distributed systems at scale.
      • Experience with both scripting and compiled languages in a Linux/Unix server environment, some of: Python, PHP, Java, Javascript, C, Scala
      • Excellent verbal and written communication skills
      • BS in Computer Science or other relevant technical field or the equivalent in related work experience.

      And it would be even more awesome if you have this:

      • Previous experience working on a large, mature, open source project
      • Experience working with a geographically distributed software engineering team
      • Experience with open source software development
      • Contributing to the Wikipedia or Wikimedia project communities

      Show us your stuff! If you have any existing open source software that you or teams you have lead have  developed (these could be your own software or patches to other packages), please share the URLs for the source. Links to GitHub,GitLab, BitBucket, Presi, YouTube, Medium, etc. are especially useful.

      The Wikimedia Foundation is... 

      ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

      The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply

      U.S. Benefits & Perks*

      • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
      • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
      • The 401(k) retirement plan offers matched contributions at 4% of annual salary
      • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
      • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
      • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
      • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
      • Telecommuting and flexible work schedules available
      • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
      • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

      *Eligible international workers' benefits are specific to their location and dependent on their employer of record

      More information

      WMF
      Blog
      Wikimedia 2030
      Wikimedia Medium Term Plan
      Diversity and inclusion information for Wikimedia workers, by the numbers
      Wikimania 2019
      Annual Report - 2017 

      This is Wikimedia Foundation 
      Facts Matter
      Our Projects
      Fundraising Report

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Staff Backend Engineer to help us change the way digital products are designed.

      About the Team:

      The Discoverability squad's charter is to enable teams to efficiently find, organize,  and manage their artifacts inside InVision. At InVision, we know that time is precious for our users. Users want to find the InVision content they seek in the most efficient and expedient manner possible. The Discoverability squad owns a large and important product surface area and operates with the goals of improving our users’ experience and speed when navigating and managing their InVision content.

      What you’ll do:

      • Continuously push the limits in Go and Node JS
      • Work in a microservice SPA environment
      • Ensure your software delivery includes unit, integration, and end-to-end testing. Ensure software is designed with long-term maintainability in mind
      • Ensure optimal performance and scalability of your software, which may include partnering with backend engineers, Product Managers, and Designers
      • Work alongside Design partners to iterate on the best user experience possible
      • Build best-in-class features with effective and compelling microinteractions
      • Ensure you and your teammates are following good development practices and getting better every day while continuously improving deployment and test practices
      • Participate in Code Reviews and provide feedback to your fellow engineers

      What you’ll bring:

      • 8+ years of hands-on experience with Go and modern backend frameworks
      • Experience with a shared component architecture
      • A high degree of personal accountability
      • A ‘can do’ attitude - you are willing to roll up your sleeves to solve problems without obvious solutions
      • A commitment to releasing feature work to delight our customers
      • A desire to learn continuously
      • A positive environment for the people around you

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • 2 weeks ago

      Note: Although this is a remote position, we are only seeking candidates in European timezones between UTC-1 and UTC+3 to facilitate overlap of working hours.

      At PSP Media we develop cloud-based software solutions for the sports industry, enabling clubs and associations to bring their coaching education and administration online. We are soon launching training.app, our B2C platform for sports coaches of all levels anywhere in the world, helping them to improve their coaching by giving them access to high-quality coaching content across all their devices.

      As a Backend Engineer you not only maintain our different Laravel applications but also implement new features and build new services/applications from the ground up. 

      What you will do:

      • Work on high-scalable products with PHP7 hosted on a cloud-based infrastructure
      • Build and provide internal & external RESTful APIs that ensure a fast & frictionless updating of our products
      • Constantly challenge and expand your knowledge of reliable software architecture, programming and new technologies
      • Work with agile processes that are adapted to the team’s and project’s needs

      What technologies you'll be using:

      • PHP7 with Laravel
      • Go, Python, Node.js
      • MySQL, DynamoDB
      • Kubernetes, Docker
      • ElasticSearch
      • AWS (EKS, EC2, RDS, SQS, SNS, Lambda, CloudWatch, S3, ElastiCache etc)
      • Microservices with synchronous and asynchronous communication

      The budgeted compensation range for this role is €40,000 to €50,000 annually. The actual compensation offered will be based on relative experience and skills, location and employment type. At this time we are only able to provide official employment status to those located in Malta. All other team members will join as full-time consultants and will be responsible for paying any taxes or applicable fees where they reside.

      Minimum qualifications

      • 5+ years of professional software development experience with PHP
      • 2+ year of professional experience with Laravel
      • Solid technical understanding of RESTful API’s
      • A strong portfolio of projects in which you have taken part
      • Spoken and written English skills on Upper-Intermediate level or higher
      • Knowledge of Unit Testing
      • OOP skills and knowledge of design patterns


        Preferred qualifications

        • Knowledge of Microservice architecture

        • Experience with Amazon Web Services (or similar)

        • Experience with Docker and Kubernetes, CI/CD

        • Test-driven development

        • Domain-driven design

      • 2 weeks ago

        Are you looking for a new adventure with a positive impact?

        At Learnlife we are on the mission to build an open ecosystem for a new lifelong learning paradigm to positively change education worldwide. We empower learners, educators, schools, and governments through a new learner-centered paradigm that focuses on purpose-inspired and personal learning.

        A little bit about us

        Learnlife is based in Barcelona, where we also have opened our first Learning HUB (1200m2 @ Enrique Granados 7). We are an educational startup in the early phase with a team of thirty people in total and with six people working full-time on the digital part of the ecosystem we are building.

        Last year, we had our first seed investment round, which we secured during the June 2019 when we raised €3,1m in partnership with 19 entrepreneurial supporters from 11 countries. The funding round was led by BPO Capital, a vehicle of Benjamin Otto (Germany), an active shareholder of the Otto Group and co-founder of About You.

        We believe in empowered and autonomous teams, positive relationships, empathetic collaboration, growth through adventure, fair communities, and a culture of constructive transparency and honesty.

        Who we are looking for

        We’re looking for a senior software engineer to join our growing team. As someone coming into such a pivotal role in the company, you will influence how our products look, work, behave and feel over the coming years.

        You should send us an application if you:

        • Are searching for a startup-like environment with solid funding.

        • Have experience working on remote and in the ideal case also in the startup environment. 

        • Are looking for a full-stack senior software engineering role, and you’ve spent in the role already several years.

        • Have strong skills in Javascript and another backend programming language (Ruby & Ruby on Rails is a big plus).

        • Are able to step outside your role description and do what is needed in order to help the team succeed. 

        • Love technology and are hungry to learn.

        • Love to collaborate in a cross-functional team.

        • Are a great communicator (English).

        • Could solve problems independently. 

        • Are based in Europe or Brazil.

        • Having an active profile on Github with several open-source contributions under your belt isn’t required, but it is a big plus.

        Our tech stack:

        • Ruby on Rails, Javascript

        • PostgreSQL, MongoDB

        • Nginx, Unicorn, AWS

        How will your working day look like

        You will start your day when you want in the morning and decide for yourself where you’re going to work. The whole team usually work remotely, but there are certain periods when we gladly go to our office in Ostrava, Czech Republic or Barcelona, Spain. 

        First thing in the morning, we have an asynchronous stand-up via Basecamp.

        We usually summarize the previous day’s issues as well as tasks for the current day at the stand-up. 

        Everyone then works on their assignments during the day, and any other potential communication is carried on via Basecamp/Github/Calls. Nobody checks anybody as for when and how they work – only the results are important. 

        During the day and at the end of it, we commit the work in a standard way to Github where another developer always performs code review for you after you have completed a task.

        Currently, we have 4-weeks long development cycles. The first week of the cycle is from a big part focused on planning and is, therefore, more meeting heavy than other weeks.

      • Writefull (European timezones)
        2 weeks ago

        At Writefull, we use AI to help people write academic texts. We have a stand-alone writing editor for researchers, and also offer our feedback services to clients like publishers and educational institutions. Most of the feedback that Writefull gives is based on Deep Learning models.

        We are looking for the best of the best frontends. If you are interested in building tools used by researchers worldwide, email us at [email protected], and please include a link to your GitHub account or portfolio.

        NOTE: we will ignore e-mails by agencies.

        About Writefull

        At Writefull, we use the latest NLP techniques to help people with their academic writing. We target researchers, publishers, and institutions - and develop writing tools for each of their needs.

        We launched the first version of our product in 2014. In 2018, we got investment from Digital Science, a big player in research-focused startups, and we've been one of their portfolio companies ever since. 

        Over the last few years, we've advanced our main product to an editor that uses AI to give automatic feedback on texts. We're an absolute frontrunner in how we use the latest NLP techniques to give feedback on academic writing. 

        We recently started developing tools besides the editor, so that users can get our language feedback in different ways. We're integrating Writefull into existing tools, as well as developing platforms for specific customers.

        For these challenges, we're looking for developers to join our team! 

        Working with us means diving into the areas of science, language, and AI. It also means being part of a passionate and highly skilled team, giving you the opportunity to learn and grow. Our work culture is flexible in terms of time and location, but we do take our deadlines seriously. Our current team members work remotely from The Netherlands, Spain, and England. 

        Benefits

        • Flexible working hours

        • Working remotely

        • Competitive salaries

        • Budget for travel and training

        • Equipment costs covered

      • Syncro is a small team crafting applications helping small businesses be more successful. Our software does job tracking, marketing, invoicing, integrates tons of online tools — and is awesome. We are open to taking risks with technology, we use ember/react/kubernetes/elixr, and are generally open to exciting fun new stuff!

        We’re building a company that has fun inventing. We go fast, and our customers love us. Thousands of repair shops and IT Professionals all over the world rely on our platform for their entire business operations. We are different – we really do care, the founders are writing this ad and looking at the resumes – not a recruiter or HR department.

        We are using heroku with 50+ dynos, our platform consists of a number of rails apps and integrations to other platforms. We’re building a huge inventory system to rival any out there, we’ve built a “remote machine management” platform with an open API, we’re doing it all…

        If this sounds like the kind of team you want to be part of, we want to hear from you. Do you play around with new stuff for fun? Do you hear about a problem and just obsessed building a web app to solve it? If this sounds like your kind of play – we might be a great fit. 🙂

        Highlights:

        – Salaried position designed to grow with the company (seriously, try us).

        – We want this to be your dream job – but we need your help (tell us how).

        – We will advance your career like nobody else — stay with us for the long haul and we’ll keep you challenged, learning, passionate, and growing.

        – Results-oriented: Keep having fun and shipping code and you can design your day.

        – We are currently a dispersed team working from home.

        – We offer comprehensive health, vision, and dental coverage and 401(k).

        What You'll Be Doing:

        – Create and manage infrastructure in our multiple cloud providers systems like Heroku, Kubernetes on Google Cloud, AWS, Azure, etc. (we use all of them)

        – Building and maintaining tools, solutions and microservices.

        – Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.

        – Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed.

        – Update our processes and design new processes as needed.

        – Deploy product updates as required while implementing integrations when they arise.

        – Specifying, documenting and developing new product features, and writing automating scripts.

        – Work with CI tools, and source control such as GIT

        – If you also enjoy product development you can probably help out on the feature work too!

        What We're Looking For:

        -A few years of running operations for web applications

        -A few years of Ruby on Rails a major plus

        -No specific education necessary. (really)

        -Excellent communication skills – verbal, written and electronic.

        -You care — which means sometimes putting yourself out there for a customer experiencing pain.

        -Ability to multi-task in a fast paced environment.

        -You’re kind and wily (in a good way).

        How to Get Hired by Us:

        Write to us about a recent time or two that you caused a production outage, what the root cause was, and what you learned from it.

        For example; Troy our Founder shipped a typo in a class name in the early days and those are annoying because they might be easily missed in Development environment but then production blows up. This led to a more robust CI+Staging step than we had prior.

        Just demonstrate that you are an individual, you have a personality, you enjoy life, and you enjoy good work. And please include a resume. 🙂

        Syncro is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.

        Pay: DOE. Let’s Talk. 

      • CodeCombat is looking for a Gameplay Developer to join our game-based education startup. If you have experience building games and programming, we want to hear from you!

        游戏化教育创业公司CodeCombat正在招聘一位游戏开发工程师。如果您有游戏设计和程序开发方面的经验,我们期待您的反馈!

        Who We Are
        我们是谁

        CodeCombat is seeking to reinvent the way that computer science is taught in the classroom.  We’re focused on gamifying the classroom learning experience to create a more effective and engaging environment for students. In other words–we teach coding with video games!  Our games CodeCombat and Ozaria are played in classrooms around the world.

        CodeCombat致力于创新计算机科学课堂教学新的方式。我们专注于课堂学习的游戏化方式,创造更加有效的方式让学生参与到课程教学环境中。换句话说,我们用视频游戏的方式来革新中小学编程教学。我们开发的极客战记(“CodeCombat”) 和奥佳睿(“Ozaria”)风行全球中小学课堂。

        We are a small, tight-knit team dedicated to providing an enjoyable, meaningful place to work. Team members pursue a healthy work/life balance with flexible working hours. Many of our team members are distributed worldwide.

        我们是一个小而美的创业团队,并致力于为每一位员工提供令人愉悦的工作环境和有意义的工作内容。团队成员可以有弹性的工作时间保证工作和生活的健康平衡。我们的许多同事来自世界各个国家。


        What You'll Do (您的职责)
        • Develop and maintain game levels
        • Develop and maintain common game systems and components
        • Participate in game design process
        • Prototype new game concepts
        • 开发和维护教学游戏关卡
        • 开发和运营常用的游戏系统和元件
        • 参与游戏设计过程
        • 全新游戏概念原型设计

        Who You Are (您的背景)
        • Programming experience in Python, JavaScript, or equivalent
        • Experience designing and building games
        • Strong written English communication skills
        • Python, JavaScript或同等程序语言的开发经验
        • 游戏设计和游戏开发经验
        • 优秀的英语沟通能力,特别是书面英语沟通
      • We need extraordinary support engineers  to join our team.

        You should be comfortable with providing deep technical support and customer-facing interactions. You should have experience with relational databases, and have or be able to quickly gain a detailed understanding of TimescaleDB and PostgreSQL. And you should have a “can do it” attitude, where helping the user comes first.

        Timescale is a remote-first organization; this is a full-time position and should be located in US-Central timezone (UTC-6) for coverage purposes.

        Responsibilities

        • Create successful customers through outstanding technical service, including issue resolution and consultative interactions
        • Work in a dynamic startup and team, requiring the ability to shift focus quickly.
        • Continually improve, optimize, and evolve support systems and processes.
        • Be an enthusiastic and personable teammate, willing to jump in and help when you see a need.

        Requirements

        • Bachelor’s degree in computer science or equivalent experience.
        • Experience with SaaS and distributed systems.
        • Exceptional knowledge of PostgreSQL, database schema, and query optimization.
        • Experience as a technical support professional with external customers.
        • Strong aptitude to understand and learn new software products.
        • Know TimescaleDB! You should download and test it out before you apply.
        • Strong verbal and written communication skills.
        Benefits
        • Premium medical, dental, and vision coverage
        • Stock options
        • 401k retirement plan
        • Flexible PTO and family leave
        • FSA and Dependent FSA plans
        • Educational self-improvement benefits
        • Commuter benefits
        • Flexible schedule
        • Awesome coworkers

        Time series is everywhere, and Timescale is helping developers and companies make sense of it. Businesses worldwide trust TimescaleDB for mission-critical applications from industries as varied as manufacturing, finance, utilities, telecom, mining, ad tech, oil & gas, and the smart home. Applications built on TimescaleDB include IT and DevOps monitoring,  IoT, complex sensing and monitoring systems, geospatial asset tracking, operational data warehousing, and financial risk management; via the edge, on premise, and cloud deployments. The Timescale team is backed by top tier investors, including Benchmark Capital, New Enterprise Associates, Icon Ventures, and Two Sigma Ventures.

      • Doximity is transforming the healthcare industry. Our mission is to help doctors be more productive, informed, and connected. As a software engineer, you'll work within cross-functional delivery teams alongside other engineers, designers, and product managers in building software to help improve healthcare.  

        Our team brings a diverse set of technical and cultural backgrounds and we like to think pragmatically in choosing the tools most appropriate for the job at hand.

        About Us

        Here's How You Will Make an Impact

        • Improve the performance and scalability of services, optimize our REST and GraphQL APIs
        • Address security concerns and proficiently maintain our application stack
        • Troubleshoot issues across the whole stack, such as high-load, memory full, network issues and come up with temporary/long term solutions based on the root cause
        • Hands-on maintenance on our Ruby on Rails and Go (Golang) applications
        • Increase our automated test coverage and deployment infrastructure robustness 
        • Manage infrastructure using Chef and Terraform
        • Active involvement in design, implementation, and maintenance of the development, staging, and production infrastructure and services your team is responsible for
        • Create concise postmortems in the event of an outage
        • Write and maintain run-books for other engineers to leverage
        • Ensure proper security, monitoring, alerting, and reporting for the applications your team is responsible for
        • Collaborate with other engineers to make sound infrastructure decisions, improve workflow, and deploy applications ready for production
        • Monitor capacity, cost and plan for upgrades
        • Participate in an on-call rotation

        About you

        • You are a Ruby engineer at heart, very familiar and passionate about the Rails ecosystem
        • You are knowledgeable of memory and CPU profiling tools to help adjust Ruby jobs and processes to use resources effectively
        • You have experience working with Terraform and Chef (or similar tooling) either in a DevOps or product support capacity
        • You have experience deploying, configuring, and maintaining NGINX
        • You are proficient with Unix, AWS, and Git
        • You are self-motivated and able to manage yourself and your own queue
        • You are a problem solver with a passion for simple, clean, and maintainable solutions
        • You agree that concise and effective written and verbal communication is a must for a successful team
        • You are able to maintain a minimum of 5 hours overlap with 9:30 to 5:30 PM Pacific time
        • You can dedicate about two weeks per year for travel to company events

        Benefits & Perks

        • Generous time off policy
        • Comprehensive benefits including medical, vision, dental, Life/ADD, 401k, flex spending accounts, commuter benefits, equipment budget, and continuous education budget
        • Pre-IPO stock incentives
        • .. and much more! For a full list, see our career page

        More info on Doximity

        We’re thrilled to be named the Fastest Growing Company in the Bay Area, and one of Fast Company’s Most Innovative Companies. Joining Doximity means being part of an incredibly talented and humble team. We work on amazing products that over 70% of US doctors (and over one million healthcare professionals) use to make their busy lives a little easier. We’re driven by the goal of improving inefficiencies in our $3.5 trillion U.S. healthcare system and love creating technology that has a real, meaningful impact on people’s lives. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing steadily, and there’s plenty of opportunity for you to make an impact.

        Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

      • Do you enjoy collaborating in a consultative environment and guiding people using best practices to achieve great results? Do you want to influence and contribute to the growth of a high performing, quality focused team? If so, Theorem wants to know more about you!

        Theorem is a software consultancy that believes in simplicity in software design. We deliver solutions for startups and enterprises - You can see our portfolio to learn more about the results we've delivered for our clients.

        This is a remote role. We are a remote first company with offices in Los Angeles and New York. We have team members all around the world. This role sits in a team that collaborates and works in congruency with other development teams in a more structured environment.

        Please note this project team is working with a client in the Pacific Time Zone, UTC -7 Candidates located within UTC - 3 to UTC - 8 will be given priority for team time zone alignment.

        At Theorem you can make a significant impact while enjoying a flexible work schedule.

        Duties and Responsibilities:

        • Design and build scalable enterprise web applications within .NET Core ecosystem

        • Write lots of clean, readable, and reusable C# code 

        • Engage daily with your distributed, remote engineering team working on different layers of the infrastructure

        • Collaborate with product designers and clients to clarify requirements, prototype functionality and build products

        • Plan, estimate and prioritize work in a remote, distributed team environment

        • Guide our clients in best practices in order to achieve great project success

        Job Requirements:

        • 5 + years of professional experience

        • Strong server side development experience utilizing .NET Technologies

        • Hands on professional experience using .NET Core is a strong plus 

        • Experience with web application frameworks, such as ASP.NET Core 

        • Expertise in C#, with a good knowledge of its ecosystems

        • You enjoy writing reusable libraries and clean, readable C# code

        • Good knowledge of design and architectural patterns and development best practices

        • Knowledge of concurrency patterns in C#

        • Previous experience building scalable enterprise web applications

        • Have previous experience creating database schemas that represent and support business processes

        • Good understanding of CLR and its limitations, weaknesses, and workarounds

        • Strong hands on experience using Git is required

        • Previous experience using TFS is a plus

        • Previous professional experience with cloud providers is required. Experience with Azure is definitely a plus

        • Familiarity with continuous integration

        • Previous remote work experience is required

        • Previous experience collaborating on highly distributed teams

        • Possess a passion for software development

        • Possess a drive to get things done

        • Must have excellent communication skills

        • Previous consulting experience is a strong plus

        • Experience working within an Agile/Scrum environment.

        • Possess a strong and reliable internet connection.

        • Align a portion of your day with the business hours of Pacific Time Zone - UTC -7

        You like to get the work done! You want to collaborate in a consultative environment and guide our clients in best practices in order to achieve great project success in addition to contributing to the growth of a great company. We want to know more about you!


        About Theorem


        Theorem is a team of experts steeped in the theory and practice of mathematics and computer science. This is the core of our iterative, hypothesis-driven process. We are craftspeople who build amazing products for global brands. We believe in cultivating a high degree of leadership and technical excellence in all of our team members. Together we build technology driven systems, services, applications, and platforms that solve our customers' business-critical problems.


        While we have offices in LA and New York, we work remotely with team members around the world

        • 100% REMOTE - Work from your remote location if you are not called to travel to client site

        • TEAM RETREATS - We get together at an inspiring location to meet, work and play

        • HEALTHY BODY, HEALTHY MIND - HAPPY TEAM - We offer vacation and support healthy lifestyles through our physical fitness and continuing education benefits program.

        Theorem expects team members to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment are not tolerated. We encourage success based on our individual merits and abilities, and all decisions regarding recruitment, hiring, promotion, compensation, skills development decisions such as training, and all other terms and conditions of our relationship, will be made without regard to race, nationality, national origin, citizenship status, employment engagement status, ethnicity, ethnic origin, color, creed, religion, belief, age, marital status, pregnancy, gender, gender identity, sexual preference, lifestyle, social class, military status, disability, physical features, or any other protected status. We oppose all forms of unlawful or unfair discrimination.

        Theorem is an equal opportunity employer.

        No statements by Theorem are intended to create an offer of employment unless made in a writing signed by an officer of the company and no offer shall become effective unless countersigned by the prospective employee.

      • About Us

        Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

        Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simon’s platform empowers businesses to use enterprise-scale big data and machine learning to power customer communications in any channel. Simon’s unique approach allows brands to develop incredible personalization capabilities without needing to build and maintain massive bespoke data infrastructure.

        Our culture is rooted in organizational transparency, empowering individuals, and an attitude of getting things done. If you want to be a valuable contributor on a team that champions these core values we would love to hear from you.

        The Role

        Do you get inspired by replacing today’s de facto process with a faster and safer automated solution tomorrow? Are your favorite customers your own coworkers? As a Tools & Productivity engineer at Simon you’ll build powerful features that are game-changers for both our own developers as well as our clients. The future of Customer Data Platforms and Marketing Cloud Platforms are moving toward self-service and visibility. Starting with features iterated on internally with our engineers and customer success team, you will have a direct impact on our ability to deliver this. From Day 1, you’ll be welcomed into a team that values transparency, education, and ownership.

        What You'll Do
        • Relentlessly improve efficiency and process by crafting easy-to-use tools
        • Cross-functionally collaborate and own the success and impact our of data pipes toolchain
        • Embed yourself in our client development group and support them as they deliver customer requests and tasks
        • Completely internalize our data ingestion process and visualize and implement the glue to evolve troubleshooting and process
        • Be an active member of our mentorship program
        • Build out tooling for a data development environment for our clients on our platform
        • Drive technical requirements from high-level marketing and business needs of our end users
        Qualifications
        • Minimum of 2 years of in-depth software development experience designing, deploying and owning several substantive projects with company-wide impact
        • Minimum of 1 year of experience working with various functional owners in your company (spanning product management, program management, and Customer success)
        • Comfortable writing and developing applications with Python and Django
        • Passion for efficiency
        • Strong affinity for collaboration
        Diversity

        We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

      • 1 month ago
        We're looking for a Senior Software Engineer to help build and make Aptible the best security management platform for startups.

        This is a unique opportunity to be a high-impact, early member of the Aptible Team. You'll be responsible for designing and developing tools that help our clients improve their security posture.

        About Aptible

        Our Vision

        We see a future where it’s easy to bring a great idea into the world using the internet, while respecting data security and privacy. The next generation of businesses will design security and privacy into their operating processes. If every business is going to be a software business, every business will need to be a security business.

        We’re working to make information security a core competency of every startup. We envision a world in which startups have access to great information security, are empowered to focus on their businesses instead of on compliance, can scale faster and more efficiently, and are confident that they're creating quality products.

        Your Impact
        • You'll design, develop, test, deploy, maintain and improve Aptible Comply.
        • You'll autonomously manage and own individual project priorities, deadlines, and deliverables within an application or service.
        • You’ll scope and implement project-level solutions with minimal guidance.

        • You’ll collaborate and pair frequently with teammates and peers.
        • You'll inform the product roadmap and implementation decisions based on feasibility.
        • You'll ensure that our product is maintainable, meaning that other engineers are able to contribute new functionality easily, and without frequent technical debt.
        • You'll partner with Product and Design to effectively plan new features, avoiding bottlenecks and maximizing velocity when it comes time to implement.

        Your Strengths
        • Ability to Design to Constraints: You can produce a design to achieve a goal (e.g. “the user needs to see this particular piece of information here”). Your designs should be performant, maintainable, for years, not months, and evolvable.
        • Desire to Improve: You seek to understand why things are the way they are, and think about ways to make them better.
        • Product Sense: You seek to understand the features you're working on, and actively propose positive changes.
        • Desire to Learn Our Tools: You seek and have the ability to learn the tools we use today, and the new tools we might use tomorrow. Knowledge of what we use today is a plus. 1) Concepts: Type Systems, Web Development 2) Tools: Rails, Postgres, React, Redux, Typescript.
        • Team Player: You provide clear, useful documentation to other engineers and enjoy mentoring team members. 
        • User Focused: You have experience building and scaling web applications with real users.

        Our Benefits
        • Work from Anywhere: Enjoy the flexibility of working from home, a local co-working space, or your favorite coffee shop.
        • Open Vacation Policy: We encourage you to take the time you need, when you need it — for any holiday or matter of personal importance.
        • Paid Parental Leave: We offer job-protected Paid Time Off — 14 Weeks, Fully Paid — for all parents to bond with a newly born, adopted, or fostered child.
        • Medical, Dental, and Vision Insurance: We offer comprehensive health care for employees, with 100% of premiums paid by Aptible.
        • Hardware & Software: We help you create your ideal office setup and provide any software you’ll need.
        • Company Travel: We come together in-person at least two to three times per year, in locations around the globe.
        Our Commitment to Diversity and Inclusion
        We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.
      See 13 more Software Development jobs
    • Customer Support / Customer Success (9)

      • Who we are

        tldr; We build software for Airbnbs to rent themselves.

        What we do

        Our mission is to democratise access to state of the art technology for short-term rental hosts. We want to facilitate a future where hosting short-term rentals is at least as easy as managing long-term rentals.

        Today, we do this by helping Airbnb and HomeAway hosts deliver a great and personal guest experience automatically, though native platform integrations, machine-learning and robust software.

        Our team

        We are a small, but impactful team of 15 people, working all over Europe and North America. Our team is fully remote and distributed. We embrace the fact that your best environment is wherever you - personally - feel the most productive and comfortable for day-to-day work.

        We organize frequent meetups and retreats for the team to physically meet throughout the year. The last trips were to Lisbon, Prague, Paris, Tenerife and Brussels.

        Our company

        Our company is bootstrapped (no third-party investor) and profitable, with a solo founder (@Pierre-Camille Hamana) who built the first version of the product. We are interested in building a great, growing and sound business. We help our customers manage more than 130,000 properties in 120 countries.

        How we recruit

        Amongst our core values are transparency and humility. To help you find out more about Smartbnb, we are releasing an "Applicant Handbook" (on Notion ❤️):

        http://bit.ly/ApplicantHandbook

        What stage are we at in customer support
        • Mid 2018: We started offering customer support across both European and North America.
        • Mid 2019: We completed a full redesign of the web application, with a built-in onboarding magic 🧙‍♀️
        • Now: We are starting to implement account management and onboarding services.
        • We are preparing to dedicate more resources on customer education while focusing on having a proactive customer success approach.

        We are ambitious and take on big challenges together. 🚀 Our customers love the product, provide valuable feedback, and trust us to rapidly help them solve their problems.

        Who you are

        You are a fantastic human seeking to build something amazing with other fantastic humans!

        What you will be working on
        • Onboard customers on our product throughout the entire user cycle with live chat and email.
        • Investigate and troubleshoot issues (with the support of the engineering team and our tooling).
        • Create content to educate customers (product tours, videos, documentation, FAQ).
        • Document our internal processes to maintain a high-quality operation in spite of a fast iteration.
        • Create and manage projects focused on activation, retention, upgrades, and customer satisfaction.
        What you will unlock
        • Growth! And leading business initiatives to achieve it.
        • Fantastic user reviews when we give them more of their life back.
        • Team kudos. 🎉
        Why you will succeed
        • You will be on the front-line with customers and keep close ties with the product team.
        • You can accommodate with a flat organizational structure where the initiative relies a lot on you.
        How we will grow together
        • Level-up 🍄 the support of our customers through daily, compounding improvements.
        • Exposure to a product-fanatical team's iterations of features and the company itself.
        • You will receive (and provide!) "ticket" reviews between peers
        • You will be challenged, and you learn how to rise to the occasion. 💪
        What you'll need to bring with you

        If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you.

        • Caring about the impact your work has on your team and the company.
        • Hands-on experience working in B2B Saas.
        • Attention to detail and eagerness for constant improvement.
        • Everything else is a lovely bonus that we're excited to hear about!
        • Very special kudos if you are an Airbnb host or have been working with a short-term rentals business.
        What we offer

        For us, the company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

        • 🤗 A supportive and caring team environment.
        • 💎 Competitive salary.
        • 🏖 Ample - and encouraged - paid leave.
        • 👼 Maternity and paternity leave.
        • 🔩 All the resources and tools that you need to succeed, including budget for personal development.
      • The Customer Engagement Manager role is the first of its kind at Later. You will be joining an experienced team that to date has been serving all customer types, but you bring strong leadership skills and expert knowledge in serving high value customers that require more hands-on guidance. Your goal is to proactively engage with our high value customers to understand their goals with using Later, onboard them with a strategic hands-on approach, ensure they are getting continued value from the product to optimize expansion and upselling opportunities.

        Later’s customer base has been growing rapidly, and to optimize customer retention we need someone who can ensure this segment of our customers reach their long term goals. You will work within the Customer Success team, alongside our Education and Onboarding teams to develop high touch strategies across the entire customer journey.

        Responsibilities

        • Onboard Later’s high value customers with a combination of 1-to-1 and 1-to-many touchpoints

        • Identify opportunities and implement strategies for retention, renewals, and expansion

        • Provide proactive touchpoints with Later’s VIP companies such as Nike, NBC, Spotify, Patagonia, and more

        • Be the first point of contact for inbound inquiries and responses to 1-many onboarding campaigns

        • Conduct webinars and run product demos guiding customers on how to use Later to accomplish their goals and desired outcomes, as well as drive usage of key features that contribute to activation and retention

        • Develop training materials such as slides, scripts, and recorded demos to help customers achieve their outcomes at different stages of their journey

        • Proactive outreach to customers that may need help

        • Collect product and cancellation feedback

        • Work cross functionally with Product and Marketing teams to represent the voice of Later’s high value customers

        • Collaborate with Customer Education and Customer Onboarding within the Success team to ensure strategic alignment

        • Approach all strategy and tactics with a data driven approach - creating hypotheses and assumptions, validated with data insights

        Skills and Qualifications

        • 3+ years in a Customer Success/Account Management role preferably in a B2B SaaS environment

        • Experience planning low touch and high touch customer onboarding strategies

        • Strong sense of analytics and how to measure results, obsessed with making optimizations to take your work to the next level

        • Ability to quickly uncover root causes and desired outcomes, and translate insights into actionable steps

        • Strong command of the English language, both written and verbal

        • You are a creative thinker who is comfortable working both independently and in a team environment. You embrace feedback, and have a constant desire to learn and improve.

        • Knowledge of the Social Media Market (bonus for experience working with/in Social Media Agencies)

        • Bonus: you’ve used Marketing Automation and Customer Success tools such as Intercom, Zendesk, Amplitude, Asana, etc.

      • Hey there! We're looking for a Customer Support Representative to join our team in providing amazing customer support to educators around the world. Gimkit currently is just three people — you'll increase the size of our team by 33%!

        **About the Job**

        Once fully up to speed, you’ll be the one responsible for providing outstanding customer service and support, primarily over email. You’ll help answer questions on Twitter, create and edit help documentation, and perhaps host some classes. You’ll also have opportunities to carve out your own passion projects related to supporting educators and students.

        While we're helping you get on board, you’ll be expected to be proactive in your process and learn quickly. 

        Written communication is a huge part of this role - you’ll write about 100 emails per day. This is a significant volume, so be sure that you’re ready and able to deal with that kind of daily load — you’ll get all the support and guidance you need along the way!

        There are three main parts of this job. The largest is responding to customers and supporting them in finding the information and solutions they need. The second is creating content to help customers before they reach out. The final part is communicating to us. You'll be the one communicating with customers every day and you'll be their advocate on the product development side.

        About You

        • You're a great writer and love helping educators. You enjoy making complicated situations simple and delightful. As a result, you're a great problem-solver who can process and resolve issues quickly. You're a stellar communicator, even when you have to communicate less-than-stellar news. 

        • You're as compassionate and empathetic as they come - you have a drive to constantly help others.

        • Deep technical knowledge of computer programming is not required, but you have a solid understanding of common issues with web-based software and how to get information to help us solve them.

        • You feel comfortable speaking up about your values. We make change from fresh perspectives and appreciate new viewpoints. Your voice matters to us.

        • You love supporting people. This isn’t a springboard into another area at Gimkit. You want to handle Gimkit's support for a while, and you’re excited to contribute to making Gimkit the best product for our customers.

        • We strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Gimkit is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career while being yourself.

        Pay + Benefits

        • We believe in fair, living wages no matter where you live. To do this, we pay 30% more than the average person makes in your city with the same role and experience. 

        • However, tech salaries have gone up much quicker than customer support salaries. If you live in San Francisco and got paid 30% better than the average Customer Support Representative, you would get paid $53,000 a year. That's not a fair, living wage. So, we've decided to pay whichever is higher: $65,000 a year or 30% more than the average person makes in your city with the same role and experience.

        • We don't do bonuses at Gimkit. Instead, we share Gimkit's profits across all employees. Typically, each employee takes home thousands extra every year.

        • Our benefits are all aimed at supporting a life well lived away from work. None are designed to try to make you work longer hours or force you into staying around for a job you don't like.

        - 💗 Health, dental, and vision insurance: 100% premiums for you and 50% premiums for your dependents

        - 🌴 Flexible time-off policy with a 10 day a year minimum

        - 🤗 $1,000 a year charitable donation match

        - ❄️ 2 week paid winter break at the end of each year

        - 📘 5 paid days per year to volunteer in Education

        - 👵 401k match up to 6% of salary

        - 🏃 $100 a month health stipend (gym membership, massage, meditation app subscription)

        - 💸 Profit-sharing

        - 👶 3 months paid maternity and paternity leave

        - 🛎️ $350 a month working budget (for co-working space, coffee shop, home office improvement)

        - ✈️ Work remotely. At home, co-working space, or coffee shop, it's up to you. Your salary will adapt to fit the cost of living wherever you live

        - 😔 And while this shouldn't need to be mentioned under benefits, we think it's worthwhile to bring up work-week hours. Only about 12% of startup employees work 40 hours a week or less ([https://stateofstartups2019.firstround.com/](https://stateofstartups2019.firstround.com/)). We're part of that 12%. We're not interested in crazy hours.

        Finally, we think it's important to mention we're not VC funded. We're completely bootstrapped. We're running a profitable, sustainable business where we can afford to pay well and offer great benefits while making something people love. 

        If you want to join us in making our customers happy, please apply!

        How to Apply

        Introduce yourself to us as a colleague. Show us your future here! We value great writers, so be yourself, be creative, and take your time with the application. There’s no prize for being the first to submit! Stock cover letters won’t do. Tell us why you want this job. Tell us about:

        - Why you want to work in customer support.

        - A description of a great customer service/support experience you had recently, and what made it great.

        - A time you taught yourself a new skill to complete a job or project.

        Then, pick three of the customer questions below and answer them like you would if you worked here (hint: at this point, we value tone and style over correctness):

        - How do you create a Class?

        - Why does Gimkit cost money?

        - Does Gimkit have the ability to export a report to a CSV file?

        - My students told me they completed an Assignment, but it's not showing up on my end.

        - How do I cancel my subscription?

        Email your application and/or questions to us at [email protected] We’re accepting applications for this position until March 15th. 

        We’ll let you know that we’ve received your application. After that, you probably shouldn't expect to hear back from us until after the application deadline has passed. We want to give everyone a fair chance to apply and be evaluated.

        We’re seeking fluent English speakers/writers to work with us to answer customer inquiries via email during regular business hours Monday through Friday.

        We’re a remote company, so your location isn’t as important as your fit for the role. That said, we do prefer that your daytime hours coincide with your working hours so as to avoid night shift burnout. Remember to tell us where you’re located!

        We look forward to hearing from you!

      • The Role:

        The Customer Support Specialist is responsible for ensuring a seamless streaming experience for Streamlabs users.

        Your Contribution:

        • Respond to customer support inquiries for payments and account related issues (refunds, chargebacks, payment methods, subscriptions etc)

        • Key KPIs: customer satisfaction, time to first response, ticket response volume

        Key Qualifications:

        For consideration, you must bring the following minimum skills and behaviors to our team:

        • Minimum 1 year employment experience in a customer facing role

        • Demonstrated communication skills

        • Empathy for our users and desire to learn

        • Self-starter with a positive attitude

        Must be willing to work nights and weekends (US time) and be flexible on scheduling

        In addition, preferable skills and behaviors include:

        • be a gamer or streamer

        • 2+ years customer service experience

        Education:

        High school diploma

      • Support Engineer – Terraform Enterprise

        HashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. This is a phenomenal opportunity to join a small team and have a direct impact on HashiCorp’s fast growing business. This highly visible position will be an integral part of both the Support Engineering and Terraform teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, and results. You are a self-motivated, detail-oriented individual with an eye for automation, process improvement, and problem solving. 

        Collaborating with the Support Engineering Manager, you will be a key member of the Customer Success organization and will directly impact customer satisfaction and success. The Support engineer will triage incoming issues related to Terraform Enterprise and independently work to find viable solutions. You will contribute to product growth and development via weekly product and marketing meetings. You will attend customer and prospect meetings as needed to help debug or install the product and is expected to be a liaison between the customer and HashiCorp engineering. When possible, the Support Engineer will update and improve product documentation, guide feature development, and implement bug fixes based on customer feedback. 

        RESPONSIBILITIES

        • Triage and solve incoming support requests via Zendesk within SLA
        • Document and record all activity and communication with customers in accordance to both internal and external security standards
        • Reproduce and debug customer issues by using or building existing tooling or configuration
        • Attend weekly product engineering meetings to discuss issues pertinent to support
        • Collaborate with engineers, sales engineers, sales representatives, and technical account managers to schedule, coordinate, and lead customer installs or debugging calls
        • Contribute to product documentation, customer knowledge base, and best practices guides
        • Continuously improve process and tools for normal, repetitive support tasks
        • Periodic 24/7 on-call rotation

        Goals:

        30 days: you should be able to -

        • Holistic understanding of (P)TFE and the interaction with the TF ecosystem
        • Successfully perform all common work flows within Terraform Enterprise
        • One contribution to extend or improve product documentation or install guides
        • Ability to answer Level 1 support inquiries with minimal assistance

        60 days: you should be able to -

        • Effectively triage and respond to Level 1 & 2 inquiries independently
        • Provision and bootstrap (P)TFE instance with low-touch from engineering
        • Ride along on 1-2 live customer install calls
        • Locate and unpack the customer log files. Familiarity with its contents
        • Effectively search for prior similar issues within ticketing system and the knowledge base
        • Author one customer knowledge base article from area of subject matter expertise

        90 days: you should be able to -

        • Effectively triage and respond to a production down issue with minimal assistance
        • Run point on a live customer install without assistance
        • Independently find points of error and identify root cause in the customer log files and report relevant details to engineering
        • Implement small bug fixes or feature improvements
        • Read all incoming RFCs and PRDs from Engineering
        • Collaborate or comment on Engineering RFCs and PRDs

        REQUIREMENTS

        • 3+ years Support Engineering, Software Engineering, or System Administration experience
        • At least 2 years in a customer facing role
        • Expertise in Open Source and SaaS is a major advantage
        • Excellent presence; strong written and verbal communication skills
        • Upbeat, passionate, and unparalleled customer focus
        • Well-organized, has excellent work ethic, pays attention to detail, and self-starting
        • Experience managing and influencing change in organizations
        • Strong project management skills
        • Familiarity with Ruby on Rails, Ember.js, Bash, or Go
        • Interest in cloud adoption and technology at scale 

        EDUCATION

        • Bachelor’s degree in Computer Science, IT, Technical Writing, or equivalent professional experience 

        About HashiCorp and this opportunity

        This is a full-time position with a highly competitive compensation and benefits package. You will have the opportunity to work with a dynamic and ambitious team. HashiCorp is a series C start-up in San Francisco that is best known for creating a suite of software tools that help enterprise companies automate their infrastructure and helps them migrate to the cloud. HashiCorp’s software suite allows users to provision, secure and run any infrastructure for any application. 

        HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

        LI-RS1



      • The Customer Success Engineer is responsible for providing expert technical support and guidance to customers during implementation and throughout the customer lifecycle ensuring success.

        Customer Success Engineers are expected to be fluent in the technology and tools used by the Kuali Research product team - Node.js, Java, React, Web Services (REST and SOAP) - and have a love for process improvements and automation.

        ABOUT THE COMPANY

        Kuali builds higher ed solutions in a competitive space where users are just waiting to be delighted.

        Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

        Responsibilities:

        • Advise and train customers on technical implementation/onboarding tasks
        • Partner with customers to design system integrations and advise on API usage.
        • Partner with customers on migration of legacy data, both strategy and execution.
        • Work hand-in-hand with Kuali Customer Success Managers during implementation.
        • Assist with diagnosis and resolution of technical issues reported by customers.

        Requirements

        Technology

        Kuali Research is comprised of multiple modules, primarily written in Java and Javascript. Kuali uses AWS for hosting. Experience with the following tools and technologies are required:

        • Enterprise Java and Full-Stack Javascript
        • Databases: MySQL, MongoDb, Oracle (desirable)
        • Infrastructure and AWS Services (multiple, not all): Docker, RDS, EC2/Elastic Beanstalk, Lambda, S3, IAM
        • Web Services: REST, SOAP, and/or WebHooks

        Interpersonal

        • Strong writing skills - ability to concisely convey complex technical requirements and concepts to business users
        • Strong oral communication skills, both individual and public speaking
        • Ability to establish trust-based relationships with executives, faculty, and staff members of customer organizations
        • Proactive and sensitive to customer needs.
        • The ability to multi-task effectively in a fast-paced environment.

        Experience

        • Experience developing integrations with enterprise systems.
        • Experience executing complex data migrations from varied source systems

        Other requirements

        • You’ll have the opportunity to travel. The travel requirement could be 35%.
        • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

        Benefits

        • Autonomy
        • 401k matching (up to 4% of your salary)
        • Full health premiums paid by company for you and dependents
        • Take the time off that you need (we don’t track sick or vacation time)
        • Paid holidays
        • Annual tech hardware budget to buy whatever you want to do your job
        • Annual conference and training budget to learn what you want to learn
        • Fully remote environment

        What can I expect next?

        We will reach out to you if we are interested in a phone screen. After an initial phone call, you will be asked to do a coding challenge (roughly 2 hours). After the coding challenge, you will do a series of Zoom conference interviews with several members of the team

      • The Customer Success Manager is responsible for developing customer relationships with the objective of customer retention and growth. The Customer Success Manager works closely with customers to ensure they are satisfied and partners with customers to solve problems. The Customer Success Manager owns the account relationship after the sales process is complete and remains the primary customer contact throughout the customer lifecycle.

        Reporting to the Director of Customer Success - Research, the Customer Success Manager will work exclusively on the Kuali Research product and this position will be on the Kuali Research product team.

        ABOUT THE COMPANY

        Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

        Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

        Responsibilities:

        • Oversee customer implementations, provide project management and provide other onboarding assistance as needed.
        • Provide analysis of customer business process and provide insight as needed.
        • Become a trusted advisor to multiple people at the customer school and become the customer’s voice within the company.
        • Monitor the health of the customer relationship.
        • Solve problems that arise during the customer lifecycle to ensure continued satisfaction.
        • Communicate with customers on a regular basis to share best practices and provide information about new features.
        • Share customer feedback with the Product team to help guide product development.
        • Provide customer stories to other teams as requested
        • Manage the customer renewal process.

        Requirements

        Background:

        • Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.
        • Technical aptitude with the ability to understand and communicate technical concepts in a clear and simplistic way.
        • Proactive and sensitive to customer needs.
        • Strong communication skills, both spoken and written.
        • 1-3 years of experience working with Higher Education institutions or similar
        • 3-5 years of experience implementing or supporting an enterprise-class system
        • The ability to multi-task effectively in a fast-paced environment.
        • Project Management certification
        • Business Analysis certification

        Other requirements

        • You’ll have the opportunity to travel. The travel requirement could be 35%.
        • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

        SKILLS AND EXPERIENCE (desired):

        • You've used Kuali Research and/or worked in a Higher Education's Research department.
        • You've received a Business Analysis certification
        • You've been trained in change management techniques and philosophy

        Benefits

        BENEFITS

        • Autonomy
        • 401k matching (up to 4% of your salary)
        • Full health premiums paid by company for you and dependents
        • Take the time off that you need (we don’t track sick or vacation time)
        • Paid holidays
        • Annual tech hardware budget to buy whatever you want to do your job
        • Annual conference and training budget to learn what you want to learn
        • Fully remote environment
      See 2 more Customer Support / Customer Success jobs
    • Design (9)

      • What is Pathrise?

        Pathrise (YC W18) is an online program for tech professionals that provides 1-on-1 mentorship, training and advice to help you land your next job. On top of that, we're built around aligned incentives. You only pay if you succeed in getting hired and start work at a high-paying job first.

        Everyday we are expanding our team and our services. We are looking for sharp, scrappy and fun individuals who are ready to jump in (head first) into a new role with us. We are a small team and we love working together to improve our fellows chances of getting the job of their dreams! If this sounds like something you'd be interested in we want to talk to you.

        Our Mission

        We seek to uplift job seekers in their careers and help them fulfill their hopes, ambitions and livelihoods. Read more about why we’re driven to do this in our manifesto.

        Working for Pathrise is a great opportunity to work with our tight knit engineering, product, and design teams to improve the future of career services by helping to build the education platform and curriculum that supports our fellows. A large portion of this role will also be handling admissions, mentoring, instruction and other curriculum processes in a “teaching assistant” type position. It will be a combination of functional work and supporting the instruction staff. Depending on each candidate’s qualifications, this position could also be approached as a contract or contract-to-hire role as well.

        What you'll do

        • Design a centralized LMS/accountability web-based platform to optimize all of the custom workflows we have with Pathrise fellows

        • Ideating, scoping, and prioritizing new product features that are high value

        • Working closely with growth to build optimal marketing and branding materials

        • Review industry evaluations and handle admissions conversations with potential fellows

        • Contribute to curriculum and teaching sessions and workshops

        • Handle fellow queries for job search support and interview practice

        Requirements

        • Passionate about education and career development

        • 0-2 years experience developing in HTML/CSS and Javascript

        • 0-2 years of experience in industry as a Product Designer or in a related field

        • Experience with user research

        • A strong portfolio that showcases strong design sense and frontend engineering

        • Entrepreneurship or small startup experience

        Perks include

        • Strong mentoring company culture

        • Team lunch in the office

        • Access to Pathrise’s world class career accelerator curriculum

        • Commuter Reimbursement

        We do not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by law. If you need assistance or an accommodation due to a disability, please let us know.

        If you are also interested in the fellowship, please apply here: https://www.pathrise.com/apply.

      • 1 week ago

        InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

        Our team is in search of a UX Researcher to help us change the way digital products are designed.

        About the Team:

        The Research team sits in the Helios zone. Helios is InVision’s centralized design team who is responsible for setting and governing the standards for product design at InVision, and own the systems and processes that enable InVision designers to work efficiently and successfully. It is part creative and part operations.

        What you’ll do

        • You’ll uncover what users need and want from our products through primary research, exploring behaviors and motivations, working with product designers, PMs, software engineers, and leaders to help prioritize and guide design decisions in a fast-paced, rapidly changing environment
        • Conduct research on multiple products and end to end customer experiences
        • Collect and analyze user behavior through studies, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments (A/B testing)
        • Incorporate complex technical and business requirements into research
        • Build out and formalize research ops processes for the team. For example: Participant recruitment and compensation, research study setup (vendors, external labs, etc.), contract filings (SOW, PO, NDAs, etc.), and identify, develop, and implement innovative processes to ensure that Research at inVision is efficient and best in class

        What you’ll bring

        • 3+ years of direct experience in a UX Research role at a SaaS company
        • Incredible attention to detail, interest in operations, eager to streamline and optimize whenever possible
        • Experience collaborating with multidisciplinary UX and/or product teams
        • Experience in survey design (ie: Qualtrics). Working knowledge of statistics and experimental design
        • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the design process (Qualitative and Quantitative)
        • Self-starter with a strong work ethic with a passion for design and design tools

        About InVision:

        InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

        The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

        InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      • Contrast Security (EST hours)
        2 weeks ago
        This position is located in Baltimore MD, Los Altos CA, Belfast Ireland, or remote. We will need significant overlap with the US Eastern time zone.

        The opportunity
        At Contrast, we make application security smart and simple for software teams. But simple is not easy, and the struggle is real. We are looking for a senior UX designer to help us learn more about our users and cover emerging areas in our products that need to drive greater consistency across the user experience. Systems thinkers will love this chance to straighten crooked paths, define our platform, and establish the norm for integrations workflow.

        What we need
        We’re looking for an experienced UX designer who can cover a spectrum of needs and deliverables, including user research, concepts, prototypes, wireframes, and usability testing. We look for passion, attention to detail, a willingness to take initiative, an enthusiastic team-spirit, and a collaborative attitude. A little humor helps, too. We’re especially interested if you love rich data and telling compelling stories with it. 

        What you’ll do
        • Participate and lead design research efforts to understand problems or surface opportunities for intended audiences. Translate insights into action.
        • Model the user experience from rough to refined, using sketches, flows, concepts, prototypes, and annotated wireframes. Participate in story-mapping and defining or grooming user stories
        • Seek internal and external design reviews to refine your thinking.
        • Create, run, and analyze usability tests on the existing product or high-fidelity designs and prototypes
        • Always collaborate. You know how to work well with UX, Agile development teams, customer support, and product managers.

        What you’ll bring
        • 5+ years of UX design experience that includes enterprise products and a lead role. Brand or consumer product design alone is not sufficient.
        • Solid experience in methods for user research, design thinking, and UX design
        • Strong storytelling skills. You can clearly present your point-of-view to your teams and other stakeholders.
        • Expertise with design tools to visualize your work, including InVision, Sketch, and Abstract.
        • Sketching or drawing ability to quickly communicate ideas
        • Attention to detail and well-developed problem-solving skills
        • A portfolio of work that demonstrates design thinking in action. Please include access to this in your application.

        Preferred
        • BS/BA in art, design, human computer interaction (HCI), information science, or related field
        • Quantitative research experience, including user analytics in Pendo or similar products and survey methods.
        • Experience designing enterprise software products with a wide range of integrations
        • Familiar with design systems or pattern libraries in your workflow
        By submitting your application, you are providing Personally Identifiable Information about yourself (cover letter, resume, references, or other employment-related information) and hereby give your consent for Contrast Security, and/ or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles and locations. 

        The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.

        In connection with your role here at Contrast, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect, use or store include your name, government-issued identification number(s), email address, mailing address, emergency contact information, employment history, educational history, criminal record, demographic information, and other electronic network activity information by way of mobile device management on your Contrast-issued equipment. We collect and use those categories of Personal Information (the majority of which is provided by you) about you for human resources and other business-driven purposes, including evaluating your performance here at Contrast, evaluating you as a candidate for promotion within Contrast, managing compensation (including payroll and benefits), record keeping in relation to recruiting and hiring, conducting background checks as permitted by law, and ensuring compliance with applicable legal requirements for Contrast. We collect, use and store the minimal amount of information possible

        We also collect Personal Information in connection with your application for benefits. In addition to the above, Personal Information also identifies those on behalf of whom you apply for benefits. During your application for benefits, the categories of Personal Information that we collect include name, government-issued identification number(s), email address, mailing address, emergency contact information, and demographic information. We collect and use those categories of Personal Information for administering the benefits for which you are applying and ensuring compliance with applicable legal requirements and Contrast policies.
        As a California resident, you are entitled to certain rights under CCPA:

        -You have the right to know what personal information we have collected from you as a California employee;
        -You have the right to know what personal information is sold or disclosed and to whom. That said, we do not sell your information, We do, however, disclose information to third parties in connection with the management of payroll, employee benefits, etc. to fulfill our obligations to you as an employee of Contrast. each of those third parties have been served with a Notice to Comply with CCPA or have entered into a CCPA Addendum with Contrast which includes them from selling your information.
        -You have the right to opt-out of the sale of your personal information. Again, we do not sell it but you might want to be aware of that as a "consumer" in California with respect to other businesses' and
        -The right to be free from retaliation for exercising any rights

        If you have any questions, please let us know!
      • 3 weeks ago

        Summary

        The Wikimedia Foundation is a non-profit organization supporting Wikipedia and other Wiki projects. The Foundation operates one of the world’s top five websites and has global reach and impact.  Technology and innovation are critical in our quest to support every human in freely sharing knowledge.

        Wikimedia seeks a senior design professional to help deliver the future of free access to knowledge online. The Senior Design Manager will support the geographically distributed team of talented designers who are responsible for creating the engaging and delightful user experiences for all Wikimedia products.

        As the team’s manager, you will be responsible for ensuring high productivity across the team, maintaining positive team rapport, and facilitating the professional growth of individual designers.  In this role you will also act as an advocate for the design team as part of engagement with your peers in Product Management. You will drive the planning and facilitation of group activities (on and offline) and manage ongoing team projects such as the Wikimedia Design Style Guide.


        You are responsible for:

        Collaboration & Advocacy

        • Develop and maintain strong, collaborative relationships with Design Lead peers and Design Director
        • Be a strong voice for design in product team planning with Product Managers
        • Support the creative vision of your peers through planning, advocacy, and process oversight

        People Management

        • Ensure healthy dynamics and positive rapport between team members
        • Facilitate ongoing career development conversations across the team
        • Develop recognition and enrichment opportunities for all designers
        • Advocate for design team to peers in promotion discussions
        • Drive the hiring process for new team members
        • Manage and improve onboarding process for new team members
        • Be an empathetic and supportive ally to reports, and their trusted ear when issues arise

        Budget Management

        • Drive annual budgeting process for design team - be a strong negotiator
        • Track and manage budget resources throughout the year

        Project/Program Management

        • Collaborate with product and engineering leads to maintain human-centered product design processes
        • Liaise with product teams to coordinate on-time deliverables of your reports
        • Work with designers to identify and document reusable design patterns
        • Ensure and optimize the productivity of the design team 
        Skills and Experience:

        The right person is better than the right set of experiences. These are the traits we’ve identified make great additions to our team so far.

        • 3+ years of experience contributing as a designer on a product design team
        • 3+ years of experience managing a team of product designers
        • Bachelor's degree or equivalent in related work experience
        • Ability to clearly communicate objectives and expectations to design team and product team stakeholders
        • Self-driven and comfortable working autonomously 
        Additionally, we’d love it if you have:

        In addition to the basic skills needed for being successful, these skills could set you apart from the pack!

        • Ability to identify and leverage areas of overlap between teams
        • Passion for participatory (vs. only consumption) experiences on the web
        • Background in content consumption, publishing, education, or news
        • Experience acting as a researcher, both in-person and with remote participants
        • Have familiarity with Free Knowledge and/or Open Source communities
        • Speak more than one of the 286 languages of the users we design for

        The Wikimedia Foundation is... 

        ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

        The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

        U.S. Benefits & Perks*

        • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
        • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
        • The 401(k) retirement plan offers matched contributions at 4% of annual salary
        • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
        • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
        • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
        • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
        • Telecommuting and flexible work schedules available
        • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
        • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

        *Eligible international workers' benefits are specific to their location and dependent on their employer of record

        More information

        WMF
        Blog
        Wikimedia 2030
        Wikimedia Medium Term Plan
        Diversity and inclusion information for Wikimedia workers, by the numbers
        Wikimania 2019
        Annual Report - 2017 

        This is Wikimedia Foundation 
        Facts Matter
        Our Projects
        Fundraising Report

      • 1 month ago

        InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

        Our team is in search of a Design Advocate to help us change the way digital products are designed.

        About the Team:

        Product Marketing at InVision is fundamentally about building products that our customers need and bringing them to the market in a way that achieves our goals. It’s a right-brain + left-brain kind of role, where in a single day you can go from discussing our roadmap with customers to leading a brainstorm for a new marketing campaign to hosting a community meetup.

        What you’ll do:

        • Host meetups, represent InVision at conferences, and help Studio evangelists organize their own events
        • Work with the broader marketing team to ensure our plans and communications feel authentic and resonate with the community
        • Advocate for the community’s needs by surfacing product feedback to our Design, Product and Engineering teams

        What you’ll bring: 

        • You’re an active member in the design community and love to interact with other designers online and IRL
        • You have experience as a UX designer and expert-level proficiency with the tools of the trade
        • You have passion, curiosity, technical depth, and extraordinary written communication skills
        • You’re fearless and resourceful in solving problems
        • You’re comfortable presenting to large groups and connecting people

        About InVision:

        InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

        The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

        InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      • Percona (CET hours)
        1 month ago
        Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
         
        Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

        We’re looking for a remote full-time UI/UX designer with deep experience designing web-based application interfaces to join our team and help continue building Percona Monitoring and Management (PMM).  PMM is a free and open-source platform for monitoring and managing the performance of SQL/NoSQL based databases and servers or cloud instances. 

        If you can’t rest until our users are presented with a beautiful and easy to use interface that makes accomplishing complex tasks a breeze, this could be the right role for you.  You should be the one people turn to when they want to achieve an objective with the fewest possible steps without asking for help on how to use the tool. Working closely with both Marketing and Product, you should be capable of creating a vision for the application that is easily adhered to by our developers to ensure a consistently delightful experience using the products.  You should consider yourself a partner to product, marketing and development, and an advocate for the user and be willing to push all parties to continually refine both the design and flow of our applications.

        Location:  Remote, however, bulk of team is in Central European Time so you should be able to significantly overlap your schedule

        Your Experience
        • You have experience designing large, complex SaaS applications across web and mobile platforms
        • You are a wizard with modern design collaboration tools (Figma, Sketch, Balsamiq, etc)
        • You have created original graphics using tools such as Photoshop or Inkscape
        • You can build user interfaces for users of all technical competencies 
        • You can conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
        • You have created and validated usability of designs through prototypes and customer research
        • You are able to manage inventory of of design elements and generate style guides 
        • You are able to optimize existing interfaces in addition to creating new experiences
        • You have excellent written and verbal English
        • You have the ability to work closely with others but also independently
        • You are familiar with version control systems (Git)


        Preferences
        • Bachelor’s degree or equivalent combination of education and experience
        • 4+ years of hands-on experience designing interfaces for web-based applications
        • Deep experience with HTML, CSS, Javascript and interactive design principles
        • Problem-solving aptitude
        • Ability to properly prioritize efforts based on business need/value/impact
        • Can work in a fast-paced remote environment
        Remote work from home openings require consistent and strong internet access.

        HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

        Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

        Please review our Percona GDPR Privacy Policy.
      • 1 month ago

        Overview

        Our rapidly scaling medical education technology company is seeking a Senior Product Designer to join our Product Team. In this role, you will be working with the Director of Product and Creative Director to design and deliver the best user learning experience to our learners.

        About Osmosis

        Our mission is to “Empower the world’s clinicians & caregivers with the best learning experience possible.” To this end, we have an audience of more than a million current & future clinicians as well as patients and family members. Our members of the Osmosis learning platform and video library use the product to learn efficiently & excel in classes, board exams, and in the clinic. 

        We are a team of creative, approachable, and driven entrepreneurs, researchers, and clinicians who are passionate about improving healthcare and education. At Osmosis, we collaborate remotely and value highly-motivated problem solvers who manage their time efficiently, communicate earnestly, work effectively, and understand the importance of life-work balance.  We do everything we can to make sure our teammates are successful personally and professionally.

        About the Role

        As a Senior Product Designer, you will be a member of the Product team and coordinate within and across teams including customer success, marketing, and content teams to ensure that our learners receive the best learning experience possible by visualizing our backlog and roadmap. The ideal candidate will have a strong visual portfolio with demonstrated ability to perform user research, gather requirements, analyze and communicate findings, and to turn requirements into wireframes and prototypes applying best practices for usability, design systems, and information architecture. 

        Key Responsibilities 

        The responsibilities for this role include, but are not limited to, the following:

        • Help define and improve the interface and learning experience on the Osmosis platform

        • Create deliverables (journey map, wireframes, mockups, prototypes, etc.) and execute high fidelity design 

        • Perform user research to solicit feedback by recruiting users to meet for design sessions, test beta products, usability tests, and complete surveys

        • Share findings with our team and explain how that will affect your design decisions

        • Stay informed on the latest UI/UX techniques, tools, and patterns and integrate best practices into design projects

        • Work with developers to iterate on and refine the current user experience

        • Assist the Creative Director with the creation and maintenance of UX documentation

        • QA test product features when needed

        Qualifications

        • 5+ years of design experience on a successful product team, preferably at an education organization

        • Portfolio of visually pleasing, intuitive, and efficient user experiences 

        • Demonstrable experience defining the “why” and “how” of a project with inquisitive and design thinking mindset

        • Proven ability to balance the needs of users with the needs of an organization

        • Demonstrable experience analyzing user feedback in both qualitative quantitative formats: user research, a/b tests and other data driven methodologies

        • Ability to gather and create requirements for creative new user flows 

        • Ability to create information architecture changes to improve user experience.

        • Familiarity with tools like Figma and a willingness to learn new tools and softwares 

        Preferred Attributes:



        • Studious. A keen interest in and deep understanding of web and mobile technology, particularly pertaining to an understanding of designing for learning experiences.

        • Negentropic. You bring order to everything you touch and have a keen attention to detail

        • Punctual. You deliver projects on time, and are able to prioritize high impact design input.

        • Communication Wizard. You can talk with learners, developers, and other team members to understand their needs, collaborate and find solutions. You can write the copy for designs. 

        • Lifelong learner. You are actively consuming content (podcasts, blogs, books, etc) and applying these learnings in your work to make sure you are as effective as possible. 

        • Value Oriented. You share our values, and demonstrate those values in your daily work.

        • Critical. You welcome feedback on your work and you thrive in environments where critical feedback is common.


        This position is full time and remote. The ideal candidate will be based in North America.


        Osmosis is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.


        To apply, please submit the following to [email protected]



        • Resume

        • Portfolio: because this role requires UX design and user research skills, portfolios will only be considered if they include descriptions of projects and/or case studies

        • Submission of an Osmosis "Spread Joy" e-card.  At Osmosis we are working to develop the most caring people, and to this end have created the www.osmosis.org/spreadjoy tool. Please visit this page, create an Osmosis account, and send an e-card to someone and let us know what you thought of the experience.


        Incomplete applications will not be considered.

      See 2 more Design jobs
    • Marketing / Sales (7)

      • As a member of the executive team, you will take the helm of the Kuali business unit that serves the CFO’s organization on campus with financial & risk management solutions, currently our Financial and Ready products. You’ll be accountable for growing and operating the business line, including full P&L responsibility. You’ll have the support of executive peers who manage product, engineering, user experience, and customer success.

        About the company

        Kuali builds higher ed cloud solutions in a competitive space where users are just waiting to be delighted.

        Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 200 customers and 100 employees. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

        If you’re looking to make your fortune off a quick flip with no business model, you’d be happier someplace else.

        What you'll be responsible for
        • Growing the financial & risk management solutions business
        • Understanding the market dynamics and current issues that impact university CFO’s and their organization
        • Positioning Kuali as a thought partner with leading institutions in this space
        • Leading marketing and sales efforts to create and realize demand
        • Working with executive peers leading the product development practice and teams to prioritize and develop products that make Kuali an indispensable partner
        • Working with executive peers to deliver remarkable customer experiences and create fiercely loyal customer advocates at every touch point.
        • Learning, and educating others, about the market landscape & competitive products
        • Managing the P&L, strategic investments, and the financial health of the business line

        Requirements

        About You
        • You’re an amazing communicator. You listen, and your written, oral, and visual communication is clear, concise, and tuned carefully to your audience
        • You’re a natural, self motivated and directed leader who inspires your team, embraces teaching (or learning) opportunities, and provides constructive coaching and meaningful, stretching challenges
        • You’re a resourceful, creative, problem solver
        • You know your stuff. You can think your way through complex issues, have a keen eye for details, and talk about it all confidently, accurately, and honestly
        • You’re cool under pressure. Startups can get a bit hectic. You keep calm and carry on through even the most stressful of circumstances
        • You enjoy a challenge and play to win
        • People love working with you
        • You’re organized, communicative, and accountable—you own your role entirely, while being open to critiques, suggestions, edits, and new ideas
        • You play nice with others, but you’re not a pushover
        • You look at our company values and think “I want to work at a place that has those values.”
        • You’re passionate about your role in helping customers achieve their missions, and you advocate for them fiercely.
        • You’re curious and continuously seek knowledge and share your discoveries with others.
        • You have a track record of combining business, technology, and budget challenges to produce high-impact end results.
        The experience and technical requirements you have to have
        • You’ve formed and executed on a business strategy and, successful or not, learned from it
        • You’ve worked on multiple SaaS solutions
        • You’ve used agile methodologies and have ideas on how you’d improve them
        If you have some of these too we’ll be delighted
        • You have experience with the Higher Education community
        • You know the financial management and/or risk management domains in higher ed
        • You’ve been a leader in both start-ups and large companies
        Other requirements
        • You’ll have the opportunity to travel. There will be 3-4 key events throughout the year, and opportunities to visit customers as well. The travel requirement could be 50%.
        • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

        Benefits

        • Autonomy
        • 401k matching (up to 4% of your salary)
        • Full health premiums paid by company for you and dependents
        • Take the time off that you need (unlimited PTO)
        • Paid holidays
        • Annual tech hardware budget to buy whatever you want to do your job
        • Annual conference and training budget to learn what you want to learn
        • Work from home
      • 2 days ago

        Summary/Objective

        Instant Teams is seeking a dedicated and enthusiastic remote Channel Development Manager (CDM) to join our growing Company. The CDM will be responsible for our ground-floor partner program for aggressively growing sales at Instant Teams. This position will utilize an integrated strategy that may include, but not limited to, marketing automation, inbound lead response / outbound outreach techniques, working with various lead lists, social networking, industry networking, military connected community liaison marketing. This position will play a crucial role in creating, implementing and continually improving best practices and procedures to make Channel Development in conjunction with the Sales organization a core growth strategy for the Company.

        Essential Functions

        • Lead an initial joint partner planning process to develop mutual channel performance objectives, financial targets, and critical milestones associated with  productive partner relationships, with ongoing review and adjustments of KPIs

        • Proactively assesses, clarifies, and validates partner needs on an ongoing basis. Utilize channel best practices in formulating strategies.

        • Proactively recruit and solidify new qualifying partners

        • Establish productive, professional relationships with key personnel with existing and prospective partner accounts

        • Coordinates the involvement of company personnel, including sales, operations, and management resources, in order to meet partner performance objectives and partners’ expectations

        • Achieves assigned targets for profitable channel development activities, sales volume, and strategic objectives with assigned partner accounts

        • Sells-through partner organizations to end users in coordination with partner sales resources. There may be a number of Military – Connected partners.

        • Ensures partner activities are in compliance with Company, industry, and HIPAA privacy requirements

        • Drives adoption of company programs and campaigns with assigned partners

        • Providing consistent, concise, accurate, and timely weekly/monthly sales reports to management

        • Must have strong inner drive, and self-discipline

        Preferred Education and Experience

        • Excellent verbal and written communication

        • Independent, hard-working, can-do attitude

        • Self-confidence, fast learner who can adapt to dynamic remote environment

        • Four (4) year degree and/or minimum of 3 - 5 years of Channel Development experience for a cloud based app (preferably subscription based). 

        • Experience with Hubspot (CRM platform), and LinkedIn is highly preferred

        • Should have proficiency in Excel, Word, and PowerPoint

        • Should have experience in Google Docs, Slack, and other shared resource apps

        • Must be experienced with Direct and Channel sell-through partner techniques, be a successful prospector

        • Show a proven track record achieving assigned quotas  

        • Ability to multi-task daily projects and commitments and employ structured selling methods is required

        Competencies

        • Data-driven mindset

        • Cross-departmental skills 

        • Communication proficiency

        • Time management

        • Collaborative

        • Flexible

        • Tech-savvy

        • Fast-paced

        • Self-starter

        • Open to flex hours

        Supervisory Responsibilities

        None

        Role Details

        Physical Demands and Work Environment

        This position is completely remote and requires the use of a computer. Please make an effort to work in a safe, quiet, ergonomic space to minimize any health hazards.

        EEO and Harassment Statement

        Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

        Instant Teams expressly prohibits any form of workplace harassment. Improper interference with the ability of Instant Teams’ contractors, employees, partners, customers, or any other people working with us in a professional capacity, to perform their job duties may result in discipline up to and including discharge.

        Other Duties

        Overtime may occasionally be required during high-volume periods. You will be notified ahead of time when there is an anticipation of overtime and made aware of which dates have been authorized. Overtime is only to be used with prior approval from a supervisor.

        Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

      • Contrast Security (US only)
        3 weeks ago
         
        Contrast Security, Inc. is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate analysis and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has intelligent agents that work actively inside applications to prevent data breaches, defeat hackers, and secure the entire enterprise from development to operations, to production.
         
        ABOUT THE POSITION
        We are looking for a dynamic, creative, strategic, and scrappy leader for our Product Marketing team. As the Head of Product Marketing, you will be responsible for the global product marketing activities for Contrast Security’s innovative application security solutions. This role is a highly visible role that interfaces across product, sales, corporate marketing and customer success to achieve success. You are responsible for defining the product and feature positioning, messaging, go-to-market plan, and success metrics.
         
        You will craft the messaging for solutions targeted at protecting applications from hackers and data breaches. You'll conceive and develop content that helps communicate our value to customers and enables our sales organization to educate our prospects on our products and vision effectively. Attention to detail and an eye for quality is crucial, along with the ability to grasp and translate highly technical feature sets into business value propositions. It also requires you to be a strategic thinker and have the business savvy to drive segment opportunity.

        In your role as Head of Product Marketing, you will be the expert on our buyer and influencer personas and translate that knowledge into compelling content and sales tools. Reporting to the Chief Strategy Officer, you’ll build and manage a growing team of 10+ product marketing professionals. 

        Responsibilities:
        • Hire, manage, and motivate a global product marketing team to do great work
        • Own the go-to-market strategy, process and enablement
        • Define our positioning, messaging – translate features and functionality into customer benefits
        • Develop sales enablement programs, presentations, and tools to communicate intended value propositions that help us win
        • Product content – Author informative, persuasive content for delivery through multiple channels
        • Partner with Corporate Marketing to create compelling marketing materials and messages that span digital & print to communicate effectively, expand pipeline & drive awareness in market
        • Analyst Relations – Own industry analyst relationships and education to further the Contrast thought leader position
        • Drive internal product education and awareness
        • Lead Product launches – Plan the launch of new product releases and measure success
        • Public speaking – Present to audiences at industry events, tradeshows and customer meetings
        • Customer pulse – Help identify customer requirements and, working with Product Management, define product strategy
        • Build data-backed measurable KPIs for all activities
        • Inspire action through data-driven insights and execute with operational rigor and efficiency

        Qualifications:
        • 7+ years leading product marketing, product management, or marketing teams
        • Experience marketing technology products to large or mid-market buyers
        • Familiarity one or more of these product markets: cybersecurity, IT, software development
        • Bachelor’s degree, MBA preferred
        • High emotional intelligence
        • Excellent verbal and written communication skills, and a strong sense of diplomacy in all interactions (please feel free to share technical content and product collateral in advance; work samples will be requested)
        • Deadline driven – can manage multiple projects and stay on schedule
        • Willingness to travel ~10-20%
        • Excitement to work at a start-up in a hyper-growth environment
        • Excellent people and management skills to interact with colleagues, cross-functional and virtual teams, customers, prospects, and third parties
        • Passionate about our customers and understanding what drives and motivates them
        • Decisive but flexible, and able to perform and adapt quickly in a dynamic, rapidly changing, and fast-paced environment

        What We Offer:
        • Competitive compensation
        • Medical, dental, and vision benefits
        • 401(k)
        • Flexible paid time off

        We are changing the world of software security. Do it with us.  
        We believe in what we do and are passionate about helping our customers secure their business. We work hard, and we have fun doing it.
        Solve the impossible. Easy = boring. If you’re looking for a fun work environment and like a challenge, you’ll love Contrast Security.
         
        By submitting your application, you are providing Personally Identifiable Information about yourself (cover letter, resume, references, or other employment-related information) and hereby give your consent for Contrast Security, and/ or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles and locations. 
         
        The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.
         
        In connection with your role here at Contrast, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect, use or store include your name, government-issued identification number(s), email address, mailing address, emergency contact information, employment history, educational history, criminal record, demographic information, and other electronic network activity information by way of mobile device management on your Contrast-issued equipment. We collect and use those categories of Personal Information (the majority of which is provided by you) about you for human resources and other business-driven purposes, including evaluating your performance here at Contrast, evaluating you as a candidate for promotion within Contrast, managing compensation (including payroll and benefits), record keeping in relation to recruiting and hiring, conducting background checks as permitted by law, and ensuring compliance with applicable legal requirements for Contrast. We collect, use and store the minimal amount of information possible.
         
        We also collect Personal Information in connection with your application for benefits. In addition to the above, Personal Information also identifies those on behalf of whom you apply for benefits. During your application for benefits, the categories of Personal Information that we collect include name, government-issued identification number(s), email address, mailing address, emergency contact information, and demographic information. We collect and use those categories of Personal Information for administering the benefits for which you are applying and ensuring compliance with applicable legal requirements and Contrast policies.
         
        As a California resident, you are entitled to certain rights under CCPA:
        ·   You have the right to know what personal information we have collected from you as a California employee.
        ·   You have the right to know what personal information is sold or disclosed and to whom. That said, we do not sell your information, we do, however, disclose information to third parties in connection with the management of payroll, employee benefits, etc. to fulfill our obligations to you as an employee of Contrast. each of those third parties have been served with a Notice to Comply with CCPA or have entered into a CCPA Addendum with Contrast which includes them from selling your information.
        ·   You have the right to opt-out of the sale of your personal information. Again, we do not sell it, but you might want to be aware of that as a "consumer" in California with respect to other businesses' and the right to be free from retaliation for exercising any rights. 
         
        If you have any questions, please let us know.
      • Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

        Fastly’s customers use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

        We're building a more trustworthy Internet. Come join us.

        Content Marketing Specialist 

        Fastly’s Content Marketing Team is responsible for advancing Fastly’s story through thoughtfully crafted content for programs and projects across all markets and verticals. As a member of that team, you’ll be responsible for developing high-impact content that supports marketing and sales efforts and ensuring our content efforts run smoothly and efficiently. 

        The ideal candidate has a passion for storytelling and an eagerness to contribute high-quality, error-free content quickly. There’s lots to learn, so you should be curious as a cat — even if you're a dog person. You’ll thrive in this role if you’re a natural collaborator and multi-tasker, eager to roll up your sleeves and contribute across a myriad of projects and programs. Your primary goals will be driving lead generation, product education, and brand awareness. But of course, you'll be responsible for channeling the coveted Fastly voice across all that you do.

        What You'll Do

        • Partner with your team to develop, define, and execute content marketing plans, ensuring that activities line up with the overall marketing and product strategy.
        • Create content for all channels (email, ads, blog, case studies, events, video).
        • Influence and contribute to our editorial calendar, specifically owning the scheduling, staging, and publishing of blog posts.
        • Identify gaps and suggest ways to develop missing content.
        • Actively communicate with stakeholders; schedule and hold meetings to drive plans and projects to completion.
        • Set clear goals and priorities for content production, proactively communicating objectives, results, and trade-offs.
        • Function as an in-house content expert and advisor by educating and influencing others on content plans and objectives.
        • Ensure integrity of Fastly’s brand narrative (voice, style, tone).

        What We're Looking For

        • 3+ years in a marketing writing role, preferably related to B2B technology at a fast-paced technology company, or at an agency.
        • Meticulous attention to detail with outstanding proofreading, fact-checking, and editing skills.
        • Experience partnering with subject matter experts (marketers, product managers, engineers) to develop high-value content. Get a few examples ready. 
        • Ability to understand target prospect/customer personas and tailor messages for that particular audience — from case studies to landing pages to event collateral, and beyond.
        • Can collaborate with design to shape, define, or adapt to the creative direction; provides great care for how copy works with the design.
        • Team player with outstanding communication skills and a hands-on, roll-up-your-sleeves work ethic.
        • Comfortable juggling multiple projects and aggressive deadlines with a propensity for project management and organizational communication.
        • Flexibility to work with a distributed team; your partners will be in many time zones. 
        • Bachelor's degree in Journalism, Communications, Marketing, English, or a related technical discipline, or equivalent practical experience.

        Why Fastly?

        • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
        • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
        • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
        • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
        • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

        We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

        Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants. 

        Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.  

        Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

        *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

      • Interview Schedule (US only)
        1 month ago

        The Opportunity

        Interview Schedule is changing how teams hire. Our first product streamlines recruiting scheduling and coordination, saving teams hundreds of hours a month. We’re just getting started, and have our sights set on making hiring a great experience for recruiters, hiring managers, and candidates. We’re building the platform to engage these key stakeholders and fix the $200 billion per year hiring industry. 

        This is an exceptional opportunity to join a small and fast-growing startup, transforming an industry with powerful and easy to use products customers love. As an early employee you'll have tons of ownership, a big impact on product, a say in our values, and opportunities to tremendously accelerate your career growth. 

        We're building a remote team and looking for the best individuals - no matter where you are. All we require is a reliable internet connection and passion for building an amazing company. 

        What We’re Looking For

        This person is excited about scaling the revenue side of a business. They’re a salesperson first, always customer-focused, thoughtful about creating and scaling processes, and eager to own (and crush) a revenue number.

        Initially, this job will focus on selling (from prospect to close). There will be many other hats to wear – potentially ranging from demand gen, to CS, to support, and even product thinking – and this person is excited to take on new challenges.

        At Interview Schedule we believe in ownership and accountability, and this person is eager to own and be accountable for revenue growth. They’re always looking for ways to add the most value, which may evolve over time.

        What We Value

        In addition to ownership and accountability, we believe in: challenging the status quo, having empathy, being direct, being honest, and that nothing is “not my job.”

        What We Offer

        • Autonomy, impact, and ownership. As an early employee you’ll shape the product direction and company values.

        • Competitive salary and significant equity in a fast growing, early stage startup.

        • Remote employment - work where you want, when you want.

        • Generous vacation policy - take time whenever you need to recharge. Building a lasting company is a marathon, not a sprint.

        • Top-notch healthcare, dental, and vision coverage.

        • Life and disability insurance.

        • Annual company retreat - helps build camaraderie as a remote team.

        • Computer and home office setup - we'll buy anything you need to do your best work.

        • Continuing education allowance - learn what you want, when you want. 

      • About Qualified

        Qualified is the most effective platform for assessing engineers, in both workforce and education. Qualified enables companies to find the best engineers through merit-based hiring, by focusing on real-world performance instead of resumes and pedigree. The platform empowers recruiters to make accurate decisions, while cutting hundreds of hours of wasted engineering time by employing automated code assessments and collaborative coding interviews.

        We hire great, trustworthy people so that we can optimize for a free and flexible culture: flexible hours, unlimited vacation, remote work options, and working on stuff you’re excited about. Turns out, when you’ve got a dedicated team that takes pride in their work, you don’t have to worry about how much time they’re spending in the office!

        Qualified's Success

        We sell a SaaS platform to companies for assessing potential candidates, and educational organizations for testing students. Our clients run from startups to enterprises, and include Apple, Canon, Truecar, Andela, and Domino's. We're backed by great investors including Social Capital Partners, Cornerstone OnDemand (Nasdaq: CSOD), Dr. Richard Ferguson (Former CEO of the ACT), and Brian Lee (founder of Legalzoom and Honest Company).

        Recently featured in Forbes and Inc:

        https://www.inc.com/andrew-medal/top-4-ways-companies-can-recruit-better-technical-talent.html

        About the position:

        As an Enterprise Sales Development Representative, you will be responsible for creating enterprise-level sales opportunities. You will work with account executives and marketing to target specific high-value accounts, with the goal being to set discovery calls and demos with leads from these accounts.

        We are a small and growing team that values creativity and resourcefulness. It's not easy to land large contracts, so you'll be expected to test and contribute to tactics and strategy specifically for the enterprise.

        This is an opportunity to help lead the way in creating and executing an enterprise sales development playbook that will be essential to accelerating growth.

        Requirements:

        • 1+ years of sales, sales development, or product marketing experience, ideally at a successful enterprise SaaS company.
        • Demonstrated experience in testing and executing enterprise engagement strategies, preferably with enterprise organizations with medium to length sales cycles.
        • Great written and oral communication skills.
        • Willingness to work in a constantly changing environment with a small but growing team.
        • Experience in the HRTech, EduTech, or SaaS industries preferred. Any programming experience is a plus!
        • Proficiency with Salesforce or a CRM equivalent.
      • Here at Crisp, we value the strength in teamwork, and strongly believe that it’s the key to Crisp’s success. By bringing together bright, motivated creators, wherever they live and work, we are leveraging humanity’s diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of company you’d like to be a part of.

        We are a socially conscious, distributed team. We give you the opportunity to solve challenges in the global food industry while living where you’re most comfortable and working in areas where you can help foster and grow the community that you are a part of.

        We believe in transparency, diversity, merit and fostering a culture of empowerment, personal impact and career growth.  The Sales Development Representative will be the front line of Crisp, representing our brand, our mission and our industry disrupting plattform. You are passionate and eager to get in front of our customers, foster conversations and qualify opportunities with brands across the food supply chain.

        This is an evolving role, currently reporting directly to the Vice President of Sales with ample opportunity for growth if you play to your strengths. Whether you are coming from a startup or corporate background, you appreciate how much impact there is to be had in smaller organizations and you relish the ability to shape your own role and the future of the company.

        Signs of a great candidate 

        • Collaborative. You know that your team members’ perspectives will make our customers successful. Similarly, you use your strengths to help us grow together. You propose ways for us to be more engaged and successful with our customers
        • Customer focused. Our customers are at the forefront of your day.  You prioritize our customers voice to ensure their needs are met. 
        • Ambitious, curious, and resourceful. You are innately curious, you aren’t afraid to work hard for a customer acquisition. You are self driven, you take direction well but are able to be creative to find results on your own when asked. You are driven to succeed because your hard work and results make you proud.
        • Disciplined and reliable. We are a remote company and you enjoy the benefits of working remotely while consistently delivering what you have committed to. When you hit a snag, you communicate and reset expectations early.
        • Appreciative of honest feedback: You know that the best way to learn and grow is through constructive feedback delivered kindly, but without unnecessary ambiguity. You view feedback given to you as an opportunity to get better and strive to do the same for others.

        Crisp’s Sales Development Representative

        • Generate.  We have several different types of customers in the food industry that Crisps’ service applies to. You create new business by prospecting across those various verticals, qualifying leads with key stakeholders within multiple segments. You are ambitious in your efforts, and consistent in your performance.
        • Respond and engage.  You manage inquiries about Crisp effectively, delivering product demos, running high quality sales cycles, while educating them on the Crisp Platform and value propositions. You drive results through direct engagement with prospects, and by leveraging our internal tools. You are a multi-tasker and able to handle many things at once. This fast paced environment excites you! 
        • Team work comes naturally to you.  Our company culture is key to our success, you contribute positively to that by working closely with the Sales Team and others across the company. You are a key factor in our success by delivering and exceeding sales metrics. You ask for help where needed, and come to the table with ways we can be better. 
        • Communication.  We value ideas and innovation at Crisp! You have strong interpersonal and communication skills, and the ability to work effectively across many platforms both internally and externally. Although you may not have experience within the industry yet, you are a quick study, and eager to learn in order to be as effective and relevant to our customer audience as possible. 

        We are building a sales team and company culture of people with a breadth of combined experiences so that we can collaboratively enable our customers to be successful and become the most important piece of technology in the global food industry. There are no hard requirements on specific background, experience or geographical location. Instead we’re looking for individuals that are capable, reliable, and hoping to grow along with us!  Do you have strengths you can share? If so, we’d love to hear from you!

    • Product (10)

      • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

        Our team is in search of a Lead Product Manager, Connected Workflow to help us change the way digital products are designed.

        About the Team:

        We are hiring for a Lead/Group PM in the Core Zone. The scope of this role will initially include strategic oversight over the Connected Workflow Group, including: Engagement (Home, Notifications, Spaces, Streams), Discoverability (Share, Permissions, Search), and Mobile.

        What you’ll do:

        • You will drive the long term strategy for core product areas, leading key initiatives and driving cross-functional alignment
        • You’ll collaborate with PMs, designers, engineers, and researchers to identify customer pain points and pitch new product opportunities
        • You will grow and coach a team of exceptional PMs who obsess over building impactful and delightful products
        • You’ll be a champion of InVision’s users, deeply understanding their contexts and workflows to create strategies and drive product priorities
        • You will partner with product marketing to develop narratives that communicate the value of InVision’s products
        • You’ll work together to share the impact of the team’s work with our users and prospects.

        What you’ll bring: 

        • 7+ years as a Product Manager or similar
        • 2+ years as a Sr. or Lead PM with responsibility over 1-2 product managers
        • You’ve played an instrumental role in creating great products that customers love to use
        • History of driving large initiatives to success and demonstrating business outcomes
        • Demonstrated experience driving 0 > 1 products from ideation to successful adoption
        • Track record of Product Leadership, including hiring and managing performance of PMs
        • Ability to create strong relationships with cross-functional partners and to communicate and influence clearly and effectively to achieve team goals
        • Experience with SaaS strongly preferred

        About InVision:

        InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

        The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

        InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

        Our team is in search of a Lead Product Manager, Studio to power our screen design editor, InVision Studio. 

        About the Team

        We’re looking for experts who can turn product ideas into reality and strategize to deliver a diverse suite of products for millions of customers, from the small to the behemoth. We’re excited by challenges of scale—both the number and size of customers—and a diverse set of products. If you’re looking for variety, we have it.  We’re motivated to not only deliver the best products, but also to personally achieve. At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design creation, sharing, and collaboration experience magically frictionless. As the Lead Product Manager, you will partner with our engineering and design partners to set strategy, vision, and roadmaps for the team, balancing technical trade offs, customer requests, and market trends. 

        What you’ll do

        • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing
        • You’ll take on the role of a player-coach, balancing strategy and execution among your group
        • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality 
        • You’ll manage the roadmap for our product area, refining feature ideas and maintaining existing features to drive business goals
        • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

        What you’ll bring

        • You have 7+ years as a Product Manager or similar role
        • Experience working within a Design Thinking, Design rich background ideal
        • You have a successful track record of diving into big projects and managing them from start to finish
        • You’ve managed or mentored a small team of product managers
        • You take a metrics-driven approach to product development and growth
        • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
        • You thrive in a variable and demanding startup environment

        About InVision:

        InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

        The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

        InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      • Paperchain transforms streaming analytics data into revenue insights enabling creators to advance their future revenues instantly. We’re creating the future of media payments through our unique learning model that prices media streaming activity in near real-time and data integrations with the world’s largest streaming services, such as Spotify, Apple and YouTube.

        You can read about our financing pilot here to learn more about our model — medium.com/paperchain/how-we-worked-with-centrifuge-and-the-maker-foundation-….

        We’re looking for a Finance Lead to develop our financial products, including working with our product team to integrate risk models, asset pricing as well as coordinate product development with our decentralized finance and institutional finance partners.

        Role:

        - Lead the development and productization of our risk model to meet growing demand

        - Lead the community engagement and selection process for Paperchain as an asset-type in the Multi-Collateral DAI system

        - Lead ongoing projects with Centrifuge, Coinbase as well as other decentralized and institutional finance partners

        - Develop and manage capital facilities and lending that occurs from Paperchain’s balance sheet

        - Develop pricing strategies for Paperchain’s financial offerings

        - Work with the technology and data team to integrate financial product offerings into the Paperchain web application

        - Engage Paperchain’s legal team to ensure our financial products are optimized for the various locations and jurisdictions they are being offered

        You are:

        - Curious, ethical

        - Passionate about blockchain, decentralized finance and stay at the forefront of cryptocurrency and digital assets

        - Experienced or have an understanding of structured finance, trade finance, asset-backed lending, or investment banking products

        - Motivated to improve finance worldwide

        - Able to work as part of a proactive team, working self-sufficiently while providing feedback regularly to maintain alignment on goals and objectives

        - Self-directed, creative and disciplined

        We hope you can thrive working in an early-stage startup environment. This does not mean you are expected to work more than 45 hours a week, only that often we’re all wearing multiple hats and working with what resources we have at our disposal.

        INCLUSION

        College education is not a prerequisite. If you did go to college, we place no weight on the college you attended. We encourage women, non-cisgender and people from non-white European ancestries to apply.

      • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

        Our team is in search of a Principal Product Manager to help us change the way digital products are designed.

        About the Team:

        At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design file creating, sharing, and editing experience magically frictionless. As the Principal Product Manager, you will partner with our engineering organization, design as well as other key stakeholders to set strategy, vision, and roadmaps for various initiatives, balancing technical trade offs, customer requests, and market trends.

        What you’ll do:

        • You’ll take on significant strategic thinking opportunities across the company to assist and lead Product that will deliver outcomes to our customers and InVision’s business
        • You’ll take on the role of a player coach, balancing strategy and execution among the Product Department
        • You’ll be InVision’s thought leader and evangelist in all areas of the product
        • You’ll work closely with our executive team to align the company around existing and future strategy
        • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality
        • You’ll contribute to the roadmap for various product areas within our connected workflow, refining feature ideas and maintaining existing features to drive business goals
        • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

        What you’ll bring: 

        • Best in class capability in operating vision, strategy, and execution
        • 8+ years of product management experience, preferably at a fast-growing software company
        • You are a strategic thinker, someone who enjoys getting down in the weeds, with excellent creative and innovative problem-solving skills
        • Ability to help define the product vision to inspire your teams and senior stakeholders
        • Experience defining and tracking key business and usage success metrics, you focus on measurable outcomes over outputs
        • A track record of building relationships and influencing at all levels of the organization
        • Ability to build a compelling business case for new opportunities and prioritize among opportunities, balance the needs of a diverse set of external and internal stakeholders
        • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
        • You thrive in a variable and demanding startup environment

        About InVision:

        InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

        The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

        InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      • The Associate Product Manager works closely with Product Manager to execute the product vision, strategy and roadmap.

        Responsibilities

        • Has primary responsibility for QA testing on bugs and features.
        • Creates documentation for new features.
        • Works with Product Manager to prioritize and manage the feature backlog.
        • Gathers requirements, writes user stories and acceptance criteria.
        • Facilitates customer user group meetings.
        • Synthesizes outputs of product brainstorms and incoming customer feedback.
        • Provides new ideas and concepts that contribute to enhanced customer experience, expand product capabilities and set us apart from our competition.
        • Use a broad range of tools and techniques to extract insights from current trends
        • Monitors, measures and reports on key business metrics to identify areas for improvement
        • Visit customers and attend industry events

        Requirements

        Skills and Experience (Required):

        • Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.
        • Proactive and sensitive to customer needs.
        • Strong communication skills, both spoken and written.
        • Self-starter, willing to learn and work quickly and independently.
        • Experience with the agile product development lifecycle
        • The ability to multi-task effectively in a fast-paced environment.
        • Comfortable working remotely as part of a fully remote team.

        Skills and Experience (Desirable):

        • Domain expertise in research administration, research compliance, or related field
        • 1-3 years of experience implementing or supporting an enterprise-class system at an institution of higher education or similar institution.

        Benefits

        About the Company

        Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

        Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

        If you’re looking to make your fortune off a quick flip with no business model, you’d be happier someplace else.

      • SyncroM (US timezones)
        3 weeks ago

        We’ve built a company that’s into our 8th year and really growing. We go fast, and our customers love us. Thousands of MSPs (Managed Services Providers (IT Folks)) all over the world rely on our platform for their entire business operations.

        We are building an up-and-coming Remote Machine Management (RMM) platform against established players with upwards of a decade head start against us. 

        “Out with the old, in with the new”

        Help us bring modern technology and design to these extremely powerful and dynamic web based tools to make the life of a technician or business manager more fun! (really, more fun.)

        What You'll Be Doing:

        – Know customer needs through research (interviews, feedback, etc)

        – Own all “specs” that get into the dev pipeline for completeness and accuracy and make sure the team understands what we are building and why

        – Help mature our product lines and vet new product/feature suggestions

        – Help push UI and UX improvements in our platform

        – Assess competition by comparing products – be an expert with respect to the competition

        – Work with existing consultants and power users to work their ideas into the roadmap

        – Be an interface for feature suggestions between our teams, and the inbound suggestions from users

        – Interface with the Development team as they put the feature together and launch it

        – Be highly available in slack and on zoom to help unblock any product question

        – Guide product decisions with ROI analysis

        – Own performance and usage metrics for newly released features

        – Work with external third parties to assess partnerships and licensing opportunities

        – Own the relationship between us and integration partners where it comes to product

        – Help find and vet new integrations and partners to work with

        – Run beta and pilot programs with early-stage products and samples

        Highlights:

        – Salaried position designed to grow with the company

        – We want this to be your dream job – but we need your help (tell us how)

        – We are currently a dispersed team working from home and a few regional hubs (Seattle, Bellevue, Bay Area). (WeWork)

        – We offer comprehensive health, vision, and dental coverage and 401(k).

        What We're Looking For:

        – Industry experience a major bonus, at least adjacent experience is required (MSP, IT Consulting, Enterprise IT, etc)

        – 3+ years of hands-on product building experience

        – Passionate about user experience, flows, good software

        – No specific education necessary. (really.)

        – Excellent communication skills – verbal, written and electronic.

        – You care — which means sometimes putting yourself out there for a customer experiencing pain.

        – Ability to multi-task in a fast paced environment.

        – You’re kind and wily (in a good way).

        How to Get Hired by Us:

        Send us an email to [email protected] – just demonstrate that you are an individual, you have a personality, you enjoy life, and you enjoy good work. Maybe tell us about your favorite feature in an RMM. And please include a resume. 🙂

        SyncroMSP is an equal opportunity employer.

        Pay: DOE. Let’s Talk.

      • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

        Our team is in search of a Director, Product Management to help us change the way digital products are designed.

        About the Team:

        At InVision, we are already leading design collaboration. As the Director of Product Management, you will drive the vision for Collaboration at InVision with a well established, high performing team in place to support you as you transition into this new role.

        What you’ll do:

        • You’ll take on significant strategic thinking opportunities across the company to assist and lead Product that will deliver outcomes to our customers and InVision’s business 
        • You’ll take on the role of a player coach, balancing strategy and execution among your the Product Department
        • You’ll be InVision’s thought leader and evangelist in all areas of the product
        • You’ll work closely with our executive team to align the company around existing and future strategy
        • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality 
        • You’ll contribute to the roadmap for various product areas within our connected workflow, refining feature ideas and maintaining existing features to drive business goals
        • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

        What you’ll bring: 

        • Best in class capability in leading a high-performing team of Product Managers who expect high-quality management and career development
        • 10+ years of product management experience, preferably at a fast-growing software company
        • 3-5 years leading, managing teams of Product Managers
        • You are a strategic thinker, someone who enjoys getting down in the weeds too, with excellent creative and innovative problem-solving skills
        • Be able to help define the product vision to inspire your teams and senior stakeholders with a 
        • A track record of building relationships and influencing at all levels of the organization
        • Experience defining and tracking key business and usage success metrics
        • Ability to build a compelling business case for new opportunities and prioritize among opportunities, balance the needs of a diverse set of external and internal stakeholders 
        • You focus on measurable outcomes over outputs and you thrive in a variable and demanding, fast paced work environment

        About InVision:

        InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

        The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

        InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      See 3 more Product jobs
    • All others (8)

      • OpenClassrooms (UK or France)
        3 weeks ago

        Do you love sharing your knowledge of web development with others? 

        Do you want to help bring opportunities in the tech industry within reach of diverse job-seekers?  

        Do you want to help build confidence in students and inspire aspiring professionals?

        We’re looking for developers like you to join our community of educators and craft online courses for future developers

        At OpenClassrooms, our mission is to make education accessible. This means showing people across the globe that they too can qualify for an in-demand job if they have the drive to learn and the support they need.

        That is where you come in! With the ongoing collaboration of our education team you will:

        • design a skills-based online course,
        • write course content,
        • create coding practice exercises,
        • record screencast demonstration videos,
        • and work with our video team in Paris to shoot a series of short, face-to-camera instructional videos.

        The work is flexible and can be done on a freelance basis from anywhere. 

        Above all, it’s rewarding! You’ll make a difference in your field by helping make tech a more inclusive industry.

        To get an idea of what we can do together, have a look at a few of our published courses, such as these ones on VueGithubFreelancing, BootstrapHTML, or JavaScript.

        If you’re passionate about sharing your knowledge and experience with the developers of tomorrow, then apply now to make an impact.

        Who are you?

        • You can write professional content in English and present concepts clearly to a camera.
        • You are looking to take your skills to the next level by building engaging learning experiences for future web developers.
        • You love the idea of sharing the tips and tricks you’ve acquired and influencing a diverse population of learners.
        • You are a Java Developer. 
        • You have experience with at least one of the following tools or activities:
          • Using Docker
          • Using NoSQL 

        What do we offer?

        • A freelance contract for the creation of one or more courses.
        • Constructive guidance and feedback from dedicated instructional designers.
        • An opportunity to collaborate from any location for much of the course creation process.
        • A warm welcome to our Paris office and studio for a media training and your video shoot.

        Do other opportunities at OpenClassrooms fit your profile?

        Consider becoming an OpenClassrooms mentor! Both our teachers and our mentors rely on their experience in the field to help our students grow as professionals, so don't hesitate to apply for both opportunities! While our teachers are involved in content creation, it's our mentors who provide direct support to students. Follow this link to learn more about mentorship and apply for that role. 

        We strongly value individuals at OpenClassrooms, and we particularly welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this role, but are not totally sure whether you're the right person, please do apply anyway - we'd love to hear from you. :)

        Who are you?

        • You can write professional content in English and present concepts clearly to a camera.
        • You have experience or an interest in mentoring, tutoring, teaching, or creating tutorials.
        • You are a Java Developer.
        • You have experience on multiple projects with at least one of the following tools or activities:
          • Docker
          • NoSQL

        Please include a cover letter and a writing sample (if you have an article, essay, or link to a blog post that you can share, that's perfect; otherwise please include a paragraph explaining a concept related to one of the course subjects listed above).

        Please also indicate which topic(s) from the list above match your experience.

        We look forward to hearing from you!

      • This position is remote based.

        As a Support Operations Manager, you are responsible for being a technical expert in Zendesk system administration along with data and business process analysis. Additionally, you will need to be proficient across multiple other cloud-based application services. We are building world-class and industry-leading best practices to ensure our Support Engineers and Support Agents deliver unparalleled customer experiences. We are seeking a highly motivated Support Operations Manager who is organized, cool under pressure, a leader, and an innovative problem solver; someone with fantastic troubleshooting and analytical skills, well-rounded experience working in customer support or other operational roles, and is motivated by team as well as personal success. Your work mantra is to solve the problem, not the symptom.

        Responsibilities
        • Hire, develop, and manage a team of specialists to complete projects focused on excellence in the operations of a global Support Engineering organization.
        • Develop processes and execution strategy toward a Support Operations Roadmap to support the growth and scalability objectives of GitLab Support and contribute to a rolling 6-month plan in order to drive towards department and company wide initiatives.
        • Own and drive projects to completion in agreement with relevant stakeholders in a cross-departmental function.
        • Contribute to the administering all software systems used by GitLab’s Technical Support team (e.g. Zendesk Suite, GitLab, Slack, SFDC, Google groups, Insights/Explore, and GitLab internal systems) including user administration in accordance with written and audited security controls and configuration changes when needed.
        • Develop processes to prioritize and implement configuration changes and feature deployments toward a common vision.
        • Partner with coworkers, managers, and executives, as well as external partners to gather system requirements, understand business needs, and identify resources as necessary to ensure customer and employee success.
        • Work with GitLab Support leadership, define workflows, practices, and standards to ensure that Support Engineers and Support Agents can deliver fast, reliable, and accurate customer support globally.
        • Work with management to develop Key Performance Indicators (KPIs) for the systems and tools administered by the team; capture and report those KPIs regularly to confirm system health. Improve process and education around analysis and resolution of escalated customer and/or technical issues in a timely and effective manner.
        • Drive towards becoming a Subject Matter Expert (SME) in product or process areas as needed.
        Requirements:
        • 3+ Years Customer Support or Operations experience required, preferably in a global organization.
        • Zendesk Administrator or equivalent enterprise application system administration experience preferred with the ability to gain Zendesk Administrator Certification within 6 months of start date required.
        • 3+ years experience managing and leading a team of people, including goal-setting and leading personal development.
        • Content management experience; writing and troubleshooting JSON and/or JavaScript and HTML; familiarity with principles of change management.
        • Experience implementing business processes, sufficient for regulatory and security compliance and working with auditors.
        • Ability to use GitLab
        • You share our values and work in accordance with those values.
        Desired Skills:
        • Demonstrated understanding of technical software support processes and concepts
        • Experience in CRM or a related industry
        • Familiarity with change management processes and risk control compliance
        • Experience working on the Zendesk platform as an admin or developer
        • Experience with enterprise integration tools
        • Demonstrated leadership, analytical, communication, and problem-solving skills and the ability to act/decide accordingly.
        • Ability to collect, synthesize, and research complex issues and diverse information.
        • Exceptional customer service skills and the ability to plan organize and exercise sound judgment.
        Performance Indicators

        Support Operations support the global Support team to achieve the following performance indicators by ensuring we have the most efficient workflows through our applications;

        Learn more about Leadership at GitLab

         

        Hiring Process

        Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.

        • Qualified candidates will be invited to schedule a 30 minute screening call with our Global Recruiters
        • Selected candidates receive a short assessment from our Global Recruiters
        • Candidates will then be invited to schedule a 90 minute technical interview with a Support Engineering Manager
        • Candidates will then be invited to schedule a 30 minute behavioral interview with a Support Engineering Manager
        • Candidates will then be invited to schedule a 60 minute interview with the Director of Support
        • Successful candidates will subsequently be made an offer via email

        Additional details about our process can be found on our hiring page.

        Compensation

        The compensation for this role can be found here.

        Remote-TAM
        Remote-ATL
      • 3 weeks ago
        Lambda School is a combination of a school and an investment fund. Lambda School's mission is to find untapped or underutilized talent, and to train that talent for the most in-demand jobs in the world. Lambda School is pioneering a new model of higher education in which the school invests in the students, instead of the other way around.

        Lambda has just successfully completed its Series B fundraising round with premier tier venture investors. We are operating in 40+ states across the US today and eyeing international expansion opportunities. 

        This is a student-facing role on the Instruction team, reporting into to a Program Manager. As a full-time Instructor, you’ll be a core part of our Data Science program, responsible for delivering curriculum, and collaborating cross-functionally with curriculum development and student operations to provide a high-quality experience for our students. Your role in collaboration is as the subject-matter expert, helping steer efforts in a way that aligns with our students mastering Data Science.

        What You'll Do:
        • Teach guided projects in PST morning hours, working closely with Team Leads and monitoring overall student participation and performance
        • Review curriculum with cohort Team Leads (TLs) and Section Leads (SLs) so they can better support students in absorbing the instruction content
        • Deliver curriculum that produces job market ready graduates
        • Collaborate with curriculum team on the development of Data Science curriculum, providing strong subject-matter expertise to ensure curriculum reflects current and robust Data Science practices
        • Coordinate cross functionally across multiple teams to contribute to the goals and initiatives of the Data Science program in conjunction with learning leadership plans and objectives
        • Provide strong subject-matter expertise in Data Science, including foundational mathematics/statistics, practical software and data pipeline development, and current techniques such as neural networks and NLP
        • Report to the Data Science Program Manager, providing details of status and student performance for the portion of curriculum you are responsible for

        What You'll Need:
        • If your highest education is High School Diploma or GED, you are required to have 5+ years of working experience in the Data Science industry
        • If your highest education is a College Degree (proof required), you are required to have 3+ years of working experience in the technical field
        • General Python skills, and experience with the Python Data Science ecosystem (pandas, numpy, scikit-learn, etc.)
        • Strong subject-matter expertise in Data Science - being broadly aware of practices, and knowing at least a few subtopics in depth
        • Experience in teaching and/or curriculum design
        • Excellent written and verbal communication skills; comfortable and compelling in public speaking situations
        • Ability to work with a diverse group of individuals
        • Self-starting with the ability to effectively work autonomously with little oversight
        • Intelligent, dedicated, flexible with a willingness to experiment
        • Have an interest in keeping up with the latest information in your field

        Bonus If You:
        • Are familiar with Zoom, Slack, or Notion 
        • Have a well known blog or high traffic Youtube channel focusing on Data Science
        • Have presented at or have run local tech meet-ups
        • Have prior rapid growth start up experience


        At Lambda School, we're looking to hire people with grit and integrity. Please apply even if your experience and interests aren't an exact match with what we've laid out in this job description. We're building something different at Lambda. If that sounds interesting, we want to hear from you.

        Lambda School is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
      • Who we are
        Sketch is an award-winning Mac application that helps over one million designers create amazing products everyday. Our distributed team of three Community Managers provide support both online and in-person to hundreds of events all over the world each year.

        What we do
        In addition to event sponsorships, the Community Team supports our Sketch Ambassadors – a network of 100+ passionate volunteers across the world that organize local design communities. We create resources to ease their workload, provide giveaways to enhance their events, and produce educational content to grow their knowledge of Sketch. We are constantly looking for new ways to help our Ambassadors build an inclusive, sustainable community with Sketch at its center.

        What you'll do
        You’ll be responsible for engaging with the community of Sketch Ambassadors, both online and offline. You’ll be connecting with Ambassadors online through Slack and email, coordinating support, answering questions and helping solve their pain points.
        Offline, you’ll be organizing official Sketch events — finding speakers, promoting meetups and having an awesome time networking and socializing with attendees. It will be your responsibility to foster and build relationships with our user base and find creative ways to engage with diverse communities, and get Sketch in front of them.
        You’ll be working closely with our marketing and content team to help shape and drive creative marketing campaigns, source awesome merchandise and recognize sponsorship and partnership opportunities to promote Sketch and our community. You’ll also be responding to demo and training requests, connecting community members with potential customers to offer educational opportunities.
        Finally, the role will include contributing to written, recorded and designed resources to help community organizers more effectively plan events.

        What we're looking for
        This role is right for you if you’re a confident, outgoing and pro-active person who’s excited about coming up with new ideas, and sharing them with new people. The ideal candidate has a background in design and can naturally talk with other designers.
        Our team works remotely and communicates mostly using text, so you will need to have excellent communication skills and written English, be self-motivated, and comfortable working in a remote position.


        Essentials
        • Experience working in a community manager role or as a community organizer
        • Able to work as part of a close-knit team
        • Passionate about the design community
        • Excellent written and verbal communication skills as well as good written and spoken English
        • Strong networking skills and the confidence to speak to anybody
        • Be available to travel and comfortable representing Sketch in a variety of contexts
        • An understanding of Sketch (or other graphic design software)
        • Can provide a portfolio of past events you've organized.


        Bonus points
        • Five years experience working in a community manager role or as a community organizer
        • Design and marketing skills
        • Experience working with merchandise vendors and printers
        • Interest or background in user/market research
        • Experience working with Mailchimp
        • Experience working with Notion.
        • Even if you’re not able to tick all of these boxes, we would still love to hear from you.
        Even if you're not able to tick all of these boxes, we would still love to hear from you.
      • 1 month ago

        Named as a Forbes Fintech 50 in 2019, Marqeta powers modern payment solutions for companies innovating new services and process flows in a digital world. Our platform, open API, and advanced analytics provide unprecedented control for companies to issue cards, authorize transactions and manage payment operations in real-time. 

        We are a team of industry experts and technology innovators who take a dynamic approach to solving challenging problems. We power possibilities for our customers by bringing the best talent together in an open and collaborative work environment that rewards creativity and perseverance. 

        Marqeta is proud of its Oakland roots and strives to build a global team as diverse as the markets we serve, staying true to our values to Connect the Customer, Find a Way, Make Simple, Take Risk and Build One Marqeta. We are not expecting any single candidate to meet all job requirements listed below, so please apply. It’s an exciting time to join Marqeta. As we grow, your career and opportunities will grow as well.

        Position Summary

        Marqeta is looking for experienced, customer-facing project managers to work with our customers, payment networks, banks, vendors, and multiple cross-functional teams to ensure our customers’ programs are delivered successfully.  

        You will work with some of the world’s most innovative companies to get Marqeta’s modern card issuing tools and infrastructure in place.  And then you’ll keep managing those customers to ensure everything is working perfectly. You will build relationships with our customers and will spend time with them learning how our tools are integrated into what they do to delight their customers.   You will also develop deep relationships within Marqeta to ensure we’re doing all we can to get our customers where they need to be quickly, predictably, and reliably.   You’ll resolve customer challenges and you’ll work through escalations. You will watch for potential risks like a hawk, and have mitigation plans in place to handle unexpected events as we race to the finish line. You’ll communicate often and openly. You’ll be comfortable in a technical environment - our products are pretty technical, so you should be too.

        Our customers are global and so are we.  You’ll have the chance to work with customers in a variety of markets as we continue to expand what we do, where we do it, and who we work with.

        If you’re highly organized, a great communicator, self-motivated, smart, and fun, and you enjoy challenges and love to solve problems, let us  know! We’re innovative and creative, and so are our customers.

        If that's you, read on!

        Primary Responsibilities

        This role is about working with both our customers, and multiple cross functional teams, to ensure our customers’ programs are successfully delivered. Here's some key expectations:

        • Customer Focus: You have an incredible passion around making sure to always exceed our customer's expectations. You push yourself, and the entire project team, to ensure our customers are successful, and have high regards for Marqeta's service.
        • Problem Solver: You enjoy problem solving, and always thinking outside of the box to find creative solutions to challenges. When things get tough, that's when you excel and rise to meet any obstacle, and getting things done! You will use your experience to know when problems might surface, and stay ahead of it with a plan, so programs are delivered as expected.
        • Know the Tech and Non-Tech: You understand have a strong background in API applications and are comfortable working in a technical environment, where you are the bridge between technical teams and technical/non-technical teams.You will come up to speed on Marqeta's capabilities, non-technical processes, the unique features and customer benefits our platform offers, and are able to speak with confidence, knowledge, and credibility about many topics.
        • Project Management Master: You will use your project management skills to keep track of all the moving parts to ensure we deliver what we promise, when we promise it.
        • Transparency and Communication: You are focused on communication of projects whether it's progress or roadblocks, so all teams are tightly connected and know what’s already happened and what’s happening next.  You will be generous with your time and energy, to your customers and your team.
        Requirements

        In addition to proven ability to manage cross functional projects, we’re on the hunt for the following attributes:

        • 7+ years experience in customer-facing project delivery/management roles
        • Bachelor’s Degree preferred or equivalent combination of education and experience
        • Strong background in API applications and technical environments.
        • Strong interest in, or understanding of, the payments ecosystem, with a particular focus on the card issuing side.
        • Great organizational skills. Proven ability to prioritize, manage, and deliver multiple, complex projects on time.
        • Highly self-motivated and feels at home working aggressive schedules
        • Able to build strong working relationships across multiple teams.
        • At home and at ease with technology, product, legal, B2B technology applications and how technology platforms serve customer businesses
        • Superior communication skills (interpersonal, verbal, presentation written, email)
        • Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently
        • A person of strong character and integrity, who contributes to Marqeta’s unique culture.

        Perks 

        • Option to work remotely.
        • Excellent commission plan
        • 25 days annual leave
        • Full paid Parental Leave
        • Pension contribution
        • Meaningful Equity
        • Flexible working environment

        As part of our dedication to the diversity of our workforce, Marqeta  is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

      • Hashi Corp (UK & Europe)
        1 month ago
        About HashiCorp

        HashiCorp is a fast-growing startup that solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build tools to ease these decisions by presenting solutions that span the gaps. Our tools manage both physical machines and virtual machines, Windows, Linux, SaaS and IaaS, etc.

        About the Role

        It is the mission of the HashiCorp Developer Advocate to build relationships with our incredible community of developers, advocating in dual parts for the tools and the developers. This role will advocate on behalf of the practitioner, inside HashiCorp, to provide feedback on bugs and feature requests, build supporting tools, write documentation, and improve the overall developer experience. This role is all about representing and supporting the HashiCorp developer community, and we are looking for someone who can share their passion for our products while leading the way in the DevOps space.

        As a Developer Advocate, you will focus your activities on adoption, education, enablement, and product as functions of engineering.

        In this role, you can expect to:
        • Define and drive our HashiCorp community and developer adoption with the HashiCorp suite of tools
        • Deliver compelling presentations, product demos, sample solutions, technical blogs, and discussions to drive adoption of HashiCorp products
        • Prototype new projects and technical integrations between HashiCorp products and tools in the broader ecosystem
        • Build demos, webinars, white papers and tutorials about emerging technologies and industry developments
        • Collaborate with internal teams on the product roadmap, market positioning, messaging and developer program initiatives
        • Support the product team in helping to analyze, update, re-design and craft compelling web and online experiences and easy learning opportunities for developers aiming to get started with HashiCorp tools.
        • Gain industry recognition and credibility as a regular attendee, panelist and keynote speaker at technology conferences, trade shows, and press events
        • Maintain a strong and credible presence in social media channels meaningful to developers and operators
        • Scale, extend and drive the global expansion of existing community-focused programs, for example Hackathons, User Groups, Meet-ups, Community and DevOps events.
        • Build relationships with community enthusiasts in the field to improve the experience of the open source developer community
        • Share standard methodologies and help build a best-in-the-industry Advocacy organization
        • Assist in the development of and improvement of community-focused programs like our Diversity Scholarship program 
        You may be a good fit if you have:
        • Bachelor’s Degree in Computer Science or a related field, or relevant work experience
        • Exceptional oral and written communication skills
        • The ability to work cooperatively with, and gain the respect of, software developers 
        • Experience writing code, contributing to, and understanding of the community mechanisms of open source projects
        • Familiarity with infrastructure management and operations lifecycle concepts and ecosystem
        • Strong customer focus, ownership, urgency, and drive
        • Willing to travel to conferences, meetups, and other events

        HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be. #LI-RS1

      • As a data scientist you will push the boundaries of deep learning & NLP by conducting research in cutting-edge AI and apply that research to production scale data. Our data includes a large corpora of global patents in multiple languages and a wealth of metadata. The focus of your work will be to analyze, visualize, and interpret large text corpora as well as more traditional structured data. This includes recommending and implementing ML-based product features. We also expect to publish primary research and contribute to FOSS that we use.

        This is an exciting opportunity to part of a startup that is applying deep learning to a real-world problem at global scale. We’re always looking for leaders and there is room to grow for the right person to take increasing responsibility working as part of a small and dynamic team.

        Location:

        Tokyo, Melbourne, San Francisco (willing to negotiate remote work as well)

        Responsibilities:

        • Architect and implement software libraries for batch processing, API-based predictions, and static analyses

        • Rapidly iterate on the design, implementation and evaluation of machine learning algorithms for document corpora

        • Report and present software developments including status and results clearly and efficiently, verbally and in writing

        • Participate in strategy discussions about technology roadmap, solution architecture, and product design

        • Strict adherence to clean code paradigms

        Minimum Qualifications and Education Requirements:

        • BSc/BEng degree in computer science, mathematics, machine learning, computational linguistics or equivalent (MSc/MEng preferable)

        • Experience with implementing statistical methods and data visualization

        • Good knowledge of computer science principles underpinning the implementation of machine learning algorithms

        • Experience with deep learning approaches to NLP, particularly RNNs

        • Experience implementing deep learning models in TensorFlow or PyTorch 

        Preferred Qualifications:

        • Contributions to open source projects

        • Passion for new developments in AI

        • Experience with GCP or AWS

        • A track record of machine learning code that is:

        -Well documented

        -Well commented

        -Version controlled

        -Unit tested

        To apply, please contact us at [email protected] with your CV.

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