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- Full-Stack Engineer (xGoogler team)
  
  Primeflow
  
  Engineering angular node
  Work with xGooglers going through a VC-backed accelerator!
  
  Apply directly to our CTO here.
  
  The market, problem & vision
  
  We live in the age of SPAM. The two main sources of it are recruiting and sales. Why can’t the good companies and good employees just find each other? Why can’t businesses just sell to happy clients?
  
  It boils down to competition - companies fight for the best talent and for the best clients. Some throw piles of money at external agencies, some try to abuse the contacts of their staff. The SPAM is just a side-effect of a process designed to minimize the cost - but ending up inefficient and expensive in secondary costs.
  
  Every industry veteran will tell you one thing - the best deals and the best hires are not made by ‘solutions’ - they are made by people. People with vested interest in the success of the business they work with. Today, these people are locked in a contract, bring in a ton of business and get a small cut. Or they are spammed for favors, help occasionally and get nothing for it.
  
  And they hate it. In 2019 in the UK alone there were 8,450 new recruiting agencies started by top recruiters leaving their jobs and setting up solo or in small groups. Sales staff deals with this by doubling the churn rate compared to any other role, always hunting for a fairer commission.
  On top of that, there are people who have much better access to talent than recruiters and better access to clients than sales staff - but they are left untapped. Why wouldn’t a tech company collaborate on recruiting directly with a talent pool built around an open source project? Why wouldn’t a SaaS business distribute through folks who offer training workshops in the relevant vertical?
  At its core, this is a coordination problem. As a company: How do I find and on-board all these external partners? How do they learn about what I need and how do I weed through and prioritize what they send me back? How do I identify and fairly pay the ones who deliver value?
  Primeflow is our answer to these questions, enabling companies to work with external partners who make recruiting and sales happen.
  The product
  
  Primeflow enables companies to set up direct acquisition channels through scalable partnerships with external contributors. Our pilot has a mix of growth companies who look to recruit a lot, b2b businesses who want to sell through ecosystem partners and VCs who want to coordinate their startup scouts.
  
  At the heart of Primeflow is it’s reputation engine powered by a layered dataset of:
  demand & supply data
  relationship linkage
  transaction data
  
  While managing the coordination between companies and their partners, we build a clear picture of what is being requested & delivered, between which parties and at what price.
  
  This reputation engine powers an efficient user experience, helps the users establish new business based on their previous track record and ensures that people get rewarded based on their merit. And it’s also what will make Primeflow defendable and valuable in the long run.
  You
  
  You are a proactive maker, hungry to build something big.
  
  You are a versatile engineer, up to speed with modern web technologies, engineering practices & devops. You will appreciate our automatic push pipeline, have a thing to say about our system architecture and pull your weight in our stack of Angular/NodeJS/GCP.
  
  You also want to be immersed in the product process, talk to customers, brainstorm solutions and have a voice in the direction of our product and our company.
  
  But most importantly, you want to make stuff happen, grow personally and be rewarded fairly.
  Apply
- Reactjs Front End Developer
  
  WeAre8 (US Only)
  
  javascript react js react/redux
  
  JavaScript Developer
  We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important
  
  RESPONSIBILITES
  • Developing new user-facing features using React.js
  • Building reusable components and front-end libraries for future use
  • Translating designs and wireframes into high-quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers
  
  SKILLS
  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
  • Thorough understanding of React.js and its core principles
  • Experience with popular React.js workflows (such as Flux or Redux)
  • Familiarity with newer specifications of EcmaScript
  • Experience with data structure libraries (e.g., Immutable.js)
  • Knowledge of isomorphic React is a plus
  • Familiarity with RESTful APIs
  • Knowledge of modern authorization mechanisms, such as JSON Web Token
  • Familiarity with modern front-end build pipelines and tools
  • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
  • Ability to understand business requirements and translate them into technical requirements
  • A knack for benchmarking and optimization
  • Familiarity with Git code versioning
  
  To apply, send an email to [email protected]
  
  Apply
- Senior Product Engineer (REMOTE // VENTURE FUNDED)
  
  Mondayvc (Global)
  
  agile product engineering startup
  About the company:
  
  MondayVC is a quickly scaling start-up building white-label job boards and talent networks for venture capital funds and startup accelerators across the world. Customers use our platform to save time when making high-value introductions between portfolio companies and professionals in their networks.
  
  As a remote company operating from 7 countries, we understand remote work and are constantly investing in our team by encouraging autonomy, clear communication, and discipline.
  
  We’ve recently closed our seed round and are prepared to scale our offering with current customers as we develop new products.
  
  The Role:
  
  We’re looking for a senior full-stack product engineer to join our early-stage, quickly-scaling team. You will make impactful product features a reality across a variety of product verticals in collaboration with product managers, designers, and our Chief Product Officer.
  
  Responsibilities:
  
  Work with autonomy on large projects critical to our roadmap, executing toward simple, effective solutions
  
  Build fast prototypes that help us validate our assumptions
  
  Develop and define the backend and frontend architecture
  
  Improve performance, reliability, scalability and security for our systems
  
  Be involved in transitioning our monolithic codebase to a microservice-based architecture
  
  Work with PMs, Engineering manager and senior members of the org to help direct team-level priority
  
  Work with autonomy on large projects critical to this roadmap, executing toward simple, effective solutions
  
  Core Competencies and Accomplishments:
  
  5+ years experience owning engineering initiatives for product-driven teams
  
  Experience building scalable systems
  
  A tenacious problem-solver; you hold your performance to a high bar and are motivated to consistently work towards stretch goals; you’re resourceful and not offset or discouraged by unforeseen challenges.
  
  Detail-oriented; you see the typos in an email even if you try not to. When testing code, often you spot bugs by simply looking at the code without making it run.
  
  A team player; you manage priorities effectively with a keen awareness toward how your work can support the team; you naturally break down silos with proactive communication
  
  Someone who takes ownership; you like to take ownership for the projects you are leading and do whatever it takes to make sure those projects are successful.
  
  Receptive to feedback from clients and team members and take ownership to implement improvements you believe are necessary.
  
  Transparent with your process and proactively give feedback to other team members when you have it.
  
  Perks:
  
  Make a serious impact on an early-stage team
  
  Work remotely for a company with an intentional, healthy remote culture
  
  Competitive compensation package
  Apply
- Bilingual Customer Success Associate (Remote)
  
  vidIQ (All)
  
  customer success remote
  
  Today
  Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.
  Intro
  Why this Role?
  1. Join a truly global, remote team: Work from anywhere! Have co-workers all around the world. Get the opportunity to travel for events and company meetups.
  2. Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
  3. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with products to inform what we do next.
  4. Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
  5. Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.
  Company Mission
  We want to empower Creators. We help creators on their journey to being better video creators through tools and training.
  Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.
  We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.
  The Product
  The best way to understand vidIQ is to play with the product: www.vidiq.com/extension
  We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creator needs to be successful. We're also known as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.
  So, what will you do at vidIQ in this Customer Success Associate role?
  Maintain and expand vidIQ’s existing customer base by owning specific customer accounts
  Learn our product inside and out and help your customers drive business outcomes
  Onboard new customers
  Perform channel audits
  Proactively identify customers who aren’t maximizing their opportunity with our product/service and reach out to coach them and create an action plan to help them achieve success
  Collaborate with our Sales team to manage renewals and expansions
  Surface opportunities to expand existing accounts when it’s right for the customer
  This might be for you if...
  You are a Creator yourself, and recently grew a Youtube channel
  You have tremendous empathy
  You are bilingual (fluent writing and speaking in at least 1 other language besides English)
  You have a track record of high achievement in your current Account Management or Customer Success roles
  You have a growth mindset and view setbacks as learning opportunities, not failures
  You can put yourself in others’ shoes and see situations from perspectives other than your own
  You’re motivated by seeing others succeed and grow when you partner with them
  You’re highly adaptable, easily acclimating to a rapidly changing business and industry
  Strong intrinsic motivation to be a top performer and contribute to a team
  You love getting to know new people and helping them solve their business problems
  FAQ
  What benefits can I expect?
  -This is a 100% remote position, work from anywhere you like.
  -A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
  -We offer a generous vacation policy of taking time when you need it.
  -Most team members take 4–5 weeks of time off per year.
  -Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
  -Work with amazing people around the world.
  -Huge impact in the Creator Ecosystem.
  -Matched or exceed market salary in the country you live in.
  -Support your professional development and will pay for relevant courses and conferences
  Apply
  If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.
  Apply
- Director, Product Management (Remote)
  
  vidIQ (ALL)
  
  product management leadership remote
  
  Yesterday
  Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.
  Intro
  Why this Role?
  1. Join a truly global, remote team: Work from anywhere! Have co-workers all around the world. Get the opportunity to travel for events and company meetups.
  2. Build a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
  3. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with products to inform what we do next.
  4. Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
  5. Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.
  Company Mission
  We want to empower Creators. We help creators on their journey to being better video creators through tools and training.
  Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.
  We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.
  The Product
  The best way to understand vidIQ is to play with the product: www.vidiq.com/extension
  We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creator needs to be successful. We're also known as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.
  So, what will you do at vidIQ in this Director, Product Management role?
  Establish shared vision and product strategy across the company
  Build consensus on priorities leading to product execution
  Lead the ideation, development, and launch of innovative products
  Work with a world-class cross-functional team, including engineers, content strategists, data scientists, product designers and user experience researchers distributed across the globe
  Grow a team of product managers, while also expanding existing product work streams
  Use quantitative data, usability studies, research and market analysis to drive product innovation
  Define and measure quantitative metrics for product and team success
  Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
  This might be for you if...
  You have a track record of driving measurable results through influence
  You’re hardworking and goal-oriented
  You have a tireless positive attitude
  You have a growth mindset and view challenges as learning opportunities, not failures
  You practice the continuous improvement formula for your personal development
  You have an incredible amount of empathy
  You love getting to know new people and helping them solve their business problems
  You have experience developing marketing, knowledge management, sales, productivity, or other applications and platforms
  You have experience managing an organization of product managers, including building and growing the team
  Experience working with or in support of diverse communities
  FAQ
  What benefits can I expect?
  -This is a 100% remote position, work from anywhere you like.
  -A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
  -We offer a generous vacation policy of taking time when you need it.
  -Most team members take 4–5 weeks of time off per year.
  -Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
  -Work with amazing people around the world.
  -Huge impact in the Creator Ecosystem.
  -Matched or exceed market salary in the country you live in.
  -Support your professional development and will pay for relevant courses and conferences
  Apply
  If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.
  Apply
- Senior Full-Stack Engineer (NCMEC)
  
  Thorn (US only - East Coast Preferred)
  
  AWS react Typescript
  
  2 days ago
  Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.
  Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.
  What You'll Do:
  Plan, architect, and build applications in JavaScript, Node.js, React.
  Work with the product team to understand and deliver on their requirements.
  Create technical specifications, prototypes, and presentations to communicate your ideas.
  Collaborate with engineering, product, and cross-functional teams to devise optimal engineering solutions.
  Play a critical role in day-to-day coding, design, code reviews, and troubleshooting production issues.
  Drive technical innovation by researching and incorporating new technologies and tools into our core system
  Mentor other engineers
  Skills We're Seeking:
  You have a commitment to putting the children we serve at the center of everything you do.
  You have proficient software development knowledge with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
  You have an ability and interest in learning new technologies quickly.
  You can work with shifting requirements and collaborate with internal and external stakeholders.
  You have experience prototyping, implementing, testing, and deploying code to production.
  You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
  You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.
  Technologies We Use:
  You should have non-trivial experience with React, but we’re excited about teaching folks that have the desire and ability to learn the rest.
  React / TypeScript
  Redux
  GraphQL
  Node / Express
  Relational database (PostgreSQL or others)
  Docker / Kubernetes
  AWS
  Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.
  Apply
- Senior Full-Stack Engineer (Safer)
  
  Thorn (US only)
  
  graphql react node
  
  2 days ago
  Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.
  Last year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet.
  About the Role:
  A key aspect of our work is partnering with the tech industry. Our latest product, Safer, is designed to proactively identify, remove, and report child sexual abuse material from our partners' platforms. As you join our small but mighty team at an early stage of this product, you will work together with our team to implement and ship a world-class product.
  What You'll Do:
  Collaborate with other engineers on your team to build complex client applications from end-to-end.
  Work closely with the product manager and engineers to define product requirements, and collaborate to devise optimal engineering solutions.
  Present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.
  Play a critical role in day-to-day coding, code reviews, and troubleshooting production issues.
  Drive technical innovation by researching and incorporating new technologies and tools into our core system.
  Skills We're Seeking:
  You have a commitment to putting the children we serve at the center of everything you do.
  You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
  You have experience prototyping, implementing, testing, and deploying code to production.
  You can work with shifting requirements in a fast-paced and fluid environment, and collaborate with both internal and external stakeholders.
  You have empathy and can be a strong advocate for our users while balancing the vision and constraints of engineering realities.
  You enjoy teaching and mentoring other engineers on your team.
  You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.
  Technologies We Use:
  You should have non-trivial experience with React, but we’re excited about teaching folks that have the desire and ability to learn the rest.
  React / TypeScript
  GraphQL
  Node / Express
  Python
  Docker / Kubernetes
  AWS / Terraform / Google Cloud
  PostgreSQL / Elasticsearch
  Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.
  Apply
- Customer Support (US -Remote)
  
  Livestorm (EST/PST)
  
  customer support saas intercom
  
  3 days ago
  Here at Livestorm, we're building what we consider to be the future of B2B video solutions.
  
  As part of the customer care team, you will join a crew of product experts willing to give great support and help customers in their day to day usage of Livestorm. You'll be the proxy between our customers and the product team.
  
  We're a startup based in Paris, but we have a strong international presence and provide care to customers all over the world 🌏
  
  Our ideal teammate should be able to demonstrate good decision making, autonomy with excellent attention to detail.
  
  Mission
  Help US timezone (8AM-5PM PST) customers successfully use Livestorm
  Respond quickly to customer questions and requests through live chat and email
  Troubleshoot and help debug product features
  Improve our documentation (written and videos)
  Come up with new content ideas or processes to help customers
  Provide detailed and accurate product feedback to the team
  
  We are looking for:
  2+ years of experience in Customer Support or a client-facing role in SaaS/tech industry
  Fluent, ideally native, in English (both written and spoken)
  French skills would be a great advantage
  Previous experience with Intercom or another live chat/support software
  Excellent customer service and problem-solving skills
  Flexible and agile in adapting to quick changes in a startup environment
  Always a willingness to go the extra mile to please and delight users
  Positive minded and team player
  Excellent writer and communicator
  Internet savvy with a strong interest in startups
  
  Benefits
  Key role in a fast-growing startup with a small team
  Remote friendly culture
  State of the art hardware
  Apply
- Partner Manager (f/*/m)
  
  Frontastic (Europe only)
  
  ecommerce saas
  
  1 week ago
  Frontastic is looking for a Partner Manager (f/m/*) as full-time employee.
  ABOUT US
  We're a fast-growing startup founded in 2017 to bring APIs into better human interaction. We offer a cloud platform accelerating teams to create mobile-first frontends for the API economy. We're doing this as a 100% remote native company: currently 28 people from 8 countries in Europe (and counting).
  ABOUT THE ROLE
  As Partner Manager you are the connection pillar between our partner community and Frontastic. You will work closely with the executives, the sales departments and developers of existing and potential business partners and agencies in order to generate joint business. You have a background in partner management in the Software as a Service industry and ideally a deep understanding of the E-Commerce industry. You are communicative and love to talk to C-Level and decision-makers of potential partners on equal terms.
  WHAT YOU'LL DO
  Partner with sales to drive partner sourced referrals and effectively co-sell with agency partners.
  Lead and collaborate with the Frontastic marketing and product teams to develop and implement effective go-to-market strategies (new integrations, new features, new markets) with new and existing partners.
  Responsibilities include working with and communicating across multiple team functions within Frontastic and within partner organizations.
  Work with partners to drive joint marketing initiatives through events and other marketing campaigns.
  Work with the partners to develop partner success metrics, including specific KPIs that drive customer adoption and revenue growth for both Frontastic and the partner.
  Work closely with the Frontastic product and client success teams to ensure smooth on-boarding experiences and servicing processes of acquired new customers using partner integrations via the Frontastic platform.
  Deliver compelling capabilities demonstrations of the Frontastic platform and address high-level technical questions, serving as a subject matter expert around how customers use Frontastic to build seamless user experiences.
  Act as a primary point of contact/product owner for solution and partnership.
  Plan, organize, lead, and control balanced revenue growth, continued customer awareness and customer satisfaction with a long term, multiyear focus.
  Serve as a role model, source of inspiration, and coach for less experienced peers.
  Partner with leadership in cultivating an environment of teamwork, openness, creativity, and continuous improvement.
  You may speak at meetups and conferences
  WHO YOU ARE
  You reside and work in Europe
  You have good writing and communication skills in English
  Speaking German is an advantage (but not necessary), as we currently have a large share of German customers.
  You're an experienced partner manager in the software industry or worked in direct sales roles for at least 3 years.
  You're experienced in the e-commerce industry.
  You understand business partner and customer requirements and problems and are able to translate them into product features
  You know what to prioritize, creatively solve complex problems, and use data to make decisions. You have a deep level of knowledge about how businesses work, keep up with relevant practices and trends, and know the competition.
  You are a great salesperson with sales methodology knowledge. Your extensive experience will allow you and others to skillfully negotiate wins internally and externally while maintaining strong relationships.
  You have a passion for getting things done, carry out responsibilities with minimal direction, enjoy working hard, are full of energy for challenges, and seize opportunities more than others.
  You can relate technical benefits and constraints of a platform to business requirements and are willing to embrace problems by non technical shareholders and incorporate their requirements.
  You have an open and honest personality with a good sense of humour and a confident appearance
  You're good at networking and getting in touch with others quickly
  You have a well-structured working style and are used to managing many projects at the same time.
  Please note: this role does involve an amount of travel (up to 30%) mainly within Europe.
  OUR VALUES
  Our team strives to constantly improve itself following these values:
  Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.
  Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).
  Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.
  We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration is key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.
  Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.
  HOW WE WORK
  We're a 100% remote-native company. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication.
  We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.
  We meet four times a year in person: one five-day retreat and three two-day retrospective focused meetings.
  COMPENSATION
  For this particular job we are offering to pay between 80.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation. In addition, we offer 28 vacation days and €200/month co-working stipend. Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. We strive to find a good balance between local laws and conventions, and a general fairness. And we're always open to your suggestions.
  WE'D LOVE TO HEAR FROM YOU!
  If this job sounds interesting to you, please try to point out where you match to our requirements in a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!
  Apply
- Senior Full-Stack Engineer (Spotlight)
  
  Thorn (US only)
  
  react sql
  
  1 week ago
  Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.
  Last year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet.
  About the Role:
  Law enforcement doesn’t have enough time to navigate the online commercial sex market to find children and identify their traffickers. Spotlight takes this massive amount of data and turns it into an asset for law enforcement. The objective of Spotlight is to improve the effectiveness and efficiency of domestic sex trafficking investigations and increase the number of children who are identified and connected with help resources. Learn more about Spotlight.
  What You'll Do:
  Collaborate with other engineers on your team to build complex client application features built on top of hundreds of terabytes of data.
  Work closely with the product manager and engineers to define product requirements, and collaborate to devise optimal engineering solutions.
  Create technical specifications, prototypes, and presentations to communicate your ideas.
  Play a critical role in day-to-day coding, code reviews, and troubleshooting production issues.
  Drive technical innovation by researching and incorporating new technologies and tools into our core system.
  Skills We're Seeking:
  You have a commitment to putting the children we serve at the center of everything you do.
  You have proficient software development knowledge with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
  You have experience prototyping, implementing, testing, and deploying code to production.
  You can work with shifting requirements and collaborate with internal stakeholders.
  You have empathy and can be a strong advocate for our users while balancing the vision and constraints of engineering realities.
  You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.
  Technologies We Use:
  You should have non-trivial experience with React and SQL, but we’re excited about teaching folks that have the desire and ability to learn the rest.
  React / TypeScript
  Node / Express
  MemSQL (MySQL-compatible relational database)
  Docker / Kubernetes
  AWS
  Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.
  Apply
- Senior Data Engineer
  
  Thorn (US only - East Coast Preferred)
  
  docker elasticsearch python
  
  1 week ago
  Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.
  Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.
  What You'll Do
  Collaborate with other engineers on your team to build a data pipeline and client application from end-to-end.
  Prototype, implement, test, deploy, and maintain stable data engineering solutions.
  Work closely with the product manager and engineers to define product requirements.
  Present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.
  Skills We're Seeking
  You have a commitment to putting the children we serve at the center of everything you do.
  You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
  You’re experienced with devops (Docker, AWS, microservices) and can launch and maintain new services.
  You are experienced with distributed data storage systems/formats such as MemSQL, Snowflake, Redshift, Druid, Cassandra, Parquet, etc.
  You have worked with real-time systems using various open source technologies like Spark, MapReduce, NoSQL, Hive, etc.
  You have knowledge in data modeling, data access, and data storage techniques for big data platforms.
  You have an ability and interest in learning new technologies quickly.
  You can work with shifting requirements and collaborate with internal and external stakeholders.
  You have experience prototyping, implementing, testing, and deploying code to production.
  You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
  You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.
  Technologies We Use
  You should have experience with at least a few of these, and a desire and ability to learn the rest.
  Python
  Elasticsearch / PostgreSQL
  AWS / Terraform
  Docker / Kubernetes
  Node / Typescript
  Apply
- People & Culture or Business Administrator (f/*/m)
  
  Frontastic (Europe only)
  
  hr bookkeeping people
  
  1 week ago
  Frontastic is looking for a person to support us in the areas of People & Culture or Business Administration as full-time employee or freelancer.
  ABOUT US
  We're a fast growing startup founded in 2017 to bring APIs into better human interaction. We offer a cloud platform accelerating teams to create mobile first frontends for the API economy. We're doing this as a 100% remote native company: currently 28 people from 8 countries in Europe (and counting).
  ABOUT THE ROLE
  The management and administration of Frontastic sees itself as an internal service provider. We try to bring a very high benefits with as little effort as possible. Our goal is to help all people at Frontastic to be able to do their work in a relaxed way and to help them to become even more productive. That's why we call ourselves the "Empowering Area" inside Frontastic.
  We're looking for new members of the team, which is currently formed of one of the founders and one employee. Our tasks are very broad, so it's very difficult for us to name specific knowledge and skills required. The most important thing is that you bring personal experience from working in an internationally distributed remote-only company.
  Ideally, you should've already gained leadership experience yourself. We're not talking about job titles, yet, as we try to have as little hierarchy as possible at Frontastic. If you're explicitly looking for a "VP" or "Head of" title, you're probably in the wrong place. To be clear, this is only about job title itself, not about responsibilities - the more you take the lead yourself, the better.
  WHAT YOU'LL DO
  Depending on your personal skills, preferences, and experience, you might:
  Handle candidate management
  International onboarding incl. legal registration as an employer
  Empower our people and company culture
  Process international payrolls
  Process all parts of internal business administration and bookkeeping
  Help with all kinds of legal stuff like contracts or during funding rounds
  You'll actively drive the change that inevitably happens within a growing high-tech company
  You may speak at meetups and conferences
  WHO YOU ARE
  You reside and work in Europe
  Worked for 5 years in People & Culture or Administration in a distributed international multi-team environment
  Attitude and skills to survive in a complex and highly dynamic environment– and you know how to grow this attitude in your co-workers
  Good writing and communication skills in English
  You love administrative tasks and to work on the team and company
  You love to make your work even more efficiently with state of the art tools like Zapier
  You enjoy building organisations and processes.
  Skills in either international HR, tax, legal, bookkeeping, … (we already said that we cover a very wide range of topics, didn't we?)
  OUR VALUES
  Our team strives to constantly improve itself following these values:
  Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.
  Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).
  Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.
  We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration is key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.
  Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.
  HOW WE WORK
  We're a 100% remote-native company. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication.
  We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.
  We meet four times a year in person: one five-day retreat and three two-day retrospective focused meetings.
  COMPENSATION
  For this particular job we are offering to pay between 40.000 to 70.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program AVSOPB as part of your compensation. In addition, we offer 28 vacation days and a €200/month co-working stipend.
  Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. We strive to find a good balance between local laws and conventions, and general fairness. And we're always open to your suggestions (especially since it'll be part of your job).
  WE'D LOVE TO HEAR FROM YOU!
  If this job sounds interesting to you, please send a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!
  Apply
- Agile Coach (f/*/m)
  
  Frontastic (Europe only)
  
  agile scrum master
  
  2 weeks ago
  Frontastic is looking for an Agile Coach (f/*/m) as a full-time employee or freelancer. We're a remote-native company currently operating in the Europe/Berlin timezone.
  As an Agile Coach you're responsible for setting up and maintaining a progressive and demanding working environment for all Frontastic staff and teams – full-time employees as well as freelancers. You have a background in Organisational Development, Human Resources, Industrial and Organisational Psychology or are an experienced IT team lead. You're communicative and love to support tech teams as a solution-focused lateral leader.
  This isn't a junior position, which doesn't mean that you must have worked in this role before. Ideally, you should've already gained leadership experience yourself. In any case, you're aware of the unique challenges that remote working environments offer.
  WHAT YOU'LL DO
  You'll support the people and teams at Frontastic in the joint development and maintenance of a working environment that allows self organisation AND true leadership, (solution) focus AND innovation, diversity AND common sense
  You'll work as a consultant, trainer, facilitator, mentor or coach – whatever the given situation demands
  You'll implement feedback cycles that help the people at Frontastic improve the way they collaborate, for example by facilitating team and company retrospectives
  You'll act as a mediator in personal or team conflicts
  You'll support the People Leads in staff development, trying to find a good match between the personal skills/preferences and the skills required for the team/company
  You'll act as a sounding board for the management team, forecasting the effect that new principles, rules, processes or structures may have on the people at Frontastic
  You'll actively drive the change that inevitably happens within a growing high-tech company
  You may speak at meetups and conferences
  WHO YOU ARE
  You reside and work in Europe
  You have already worked as a Scrum Master, Agile / Lean Coach or People
  Lead in a multi-team environment
  You have the attitude and skills to survive in a complex and highly dynamic environment – and you know how to grow this attitude in your co-workers
  You have good writing and communication skills in English, geared to a wide range of target groups – including tech teams, management, and customers
  It would be helpful if you already have experience remote working
  OUR VALUES
  Our team strives to constantly improve itself following these values:
  Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.
  Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).
  Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.
  We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration are key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.
  Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.
  HOW WE WORK
  We're a remote-first company with regular in-person meetings. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication. We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.
  COMPENSATION
  For this particular job we are offering to pay between 60.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program AVSOPB as part of your compensation. In addition, we offer 28 vacation days. Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. But we're always open to suggestions.
  WE'D LOVE TO HEAR FROM YOU!
  If this job sounds interesting to you, please send a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!
  Apply
- Copywriter & Content Specialist
  
  vidIQ
  
  2 weeks ago
  Imagine a product that reached over a million users without a single copywriter. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's content growth engine from the ground up.
  Intro
  Why this Role?
  Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
  Help build the foundations of conversion marketing at vidIQ: As an early member of our growth team, you'll be instrumental in helping define how our copy and conversions drive sales.
  Right time, right place: We are small enough that you will have true ownership and the feel of a close-knit team. But, we are established enough to have hit profitability and product-market fit, which gives us a fun and challenging field to play on!
  Leave better than you came in: We are always learning at vidIQ. We learn by doing. We learn from each other — and we are incentivized to attend conferences, obtain certifications, and take training courses.
  Build the future with us: In today’s ever-changing world of technology, video is coming in fast and hard to dominate both the entertainment and marketing space. With multiple devices to choose from — from mobile to tablet, desktop to streaming video on our televisions, more and more people are not only using video to make purchasing decisions, but also changing the way they receive their entertainment.
  Tackle our most interesting and impactful problems: We are setting precedents and coming up against challenges no one has seen before. You will need to be resourceful and creative. You will not be bored!
  Company Mission
  We want to empower Creators. We help creators on their journey to being better video creators through tools and training.
  Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.
  We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.
  The Product
  The best way to understand vidIQ is to play with the product: www.vidiq.com/extension
  We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creators need to be successful. We're also know as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.
  About this Role
  So, what will you do at vidIQ in this Junior Copywriter & Content Specialist role?
  Driving the creation of original concepts that result in effective and compelling copy
  Writing clear, concise and grammatically correct copy that appeals to our various target markets in our brand voice
  Experiment with different angles, messaging, and copy to find the best performing copy
  Learn about our product inside and out and be able to describe the benefits and problems of customers better than they can
  Dive deep into a feature or launch and write compelling copy that takes a person from an ad into a landing page, to opt-in, to opening the emails, to clicking through the email, and to converting to the next steps through the whole customer life cycle
  Craft and implement ads, landing pages, emails, conversion oriented content, video ad scripts, product marketing, and other conversion oriented copy
  Help shape the customer journey to give prospects a better experience, increase conversions, and create repeatable processes
  This might be for you if...
  You have a track record of driving results
  You’re hardworking and goal-oriented
  You have a tireless positive attitude
  You have a growth mindset and view challenges as learning opportunities, not failures
  You practice the continuous improvement formula for your personal development
  You can put yourself in others’ shoes and see situations from perspectives other than your own
  You love diving deep into the mindset of your target customers to craft compelling copy that pulls them into taking action
  FAQ
  
  What benefits can I expect?
  
  This is a 100% remote position, work from anywhere you like.
  A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
  We offer a generous vacation policy of taking time when you need it. Most team members take 4–5 weeks of time off per year.
  Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
  Work with amazing people around the world.
  Huge impact in the Creator Ecosystem.
  Matched or exceed market salary in the country you live in.
  Support your professional development and will pay for relevant courses and conferences
  Apply
  If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.
  Apply
- Business Development Manager
  
  vidIQ
  
  2 weeks ago
  Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.
  Intro
  Why this Role?
  Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
  Help build the foundations of sales at vidIQ: As an early member of our business development team, you'll be instrumental in helping define our sales motion.
  Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.
  Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
  Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.
  Company Mission
  We want to empower Creators. We help creators on their journey to being better video creators through tools and training.
  Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.
  We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.
  The Product
  The best way to understand vidIQ is to play with the product: www.vidiq.com/extension
  We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creators need to be successful. We're also know as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.
  About this Role
  So, what will you do at vidIQ in this Business Development role?
  Handle inbound requests from prospective customers interested in upgrading their accounts and coaching
  Reach out to prospects via our CRM, email, phone, and LinkedIn to educate them on our product/service
  Experiment with different audiences, messaging, and channels to generate Enterprise opportunities
  Qualify those prospects to determine whether or not they’re a good fit for vidIQ
  Organize and take thorough notes on prospects in our CRM
  Learn about our product inside and out and be able to give demos customized to the needs of different personas
  Help shape and build our sales systems to give prospects a better experience, increase conversions, and create repeatable processes
  You'll also get to travel to industry video focused events around the world and meeting amazing creators
  This might be for you if...
  You have a track record of driving results
  You’re hardworking and goal-oriented
  You have a tireless positive attitude
  You have a growth mindset and view challenges as learning opportunities, not failures
  You practice the continuous improvement formula for your personal development
  You can put yourself in others’ shoes and see situations from perspectives other than your own
  You love getting to know new people and helping them solve their business problems
  FAQ
  What benefits can I expect?
  This is a 100% remote position, work from anywhere you like.
  Flexible vacation time & paid time off.
  Flexible work schedule.
  Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
  Work with amazing people around the world.
  Huge impact in the Creator Ecosystem.
  Apply
  If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.
  Apply
- Site Reliability Engineer
  
  Chainlink (Some overlap with EST)
  
  devops golang blockchain
  
  2 weeks ago
  Smart contracts are on track to revolutionize how all agreements work, through an entirely new system of technologically enforced contract guarantees. Chainlink enables next-generation smart contracts that can be written about any/all events in the real world, the details of our approach can be found in our whitepaper. We are well recognized for providing highly secure and reliable blockchain connectivity to the world's largest enterprises such as Google, Oracle, SWIFT, and many more. This is a unique opportunity to join one of the top companies developing cutting-edge blockchain technology while working closely together with a team of experienced senior developers.
  
  About this Role
  As a site reliability engineer, you’ll work directly with the company’s CTO, CEO and a technical team of other senior engineers. You’ll develop and build highly scalable, secure, and reliable software that will change the way smart contracts function at a fundamental level. You’ll have the opportunity to learn and master the latest research concerning cryptography, blockchains, game theory, consensus algorithms, and decentralized applications. We live by an open-source ethos and believe in giving back to the community. You'll join us in enabling the future architecture of Chainlink, including the following:
  
  Work directly with AWS in a expert capacity using Terraform
  Maintain reliable application and network infrastructure focusing on time to recovery, monitoring, reduced downtime during upgrades, and disaster recovery
  Apply the 12 factor app methodology to blockchain infrastructure appropriately.
  Use data to understand the availability, reliability, and sustainability of our service
  Build tools and systems for a great developer user experience
  5+ years of professional software development
  B.S. or higher in computer science or a similarly technical field
  Experience with test driven development and the use of testing frameworks
  Knowledge of system design concepts
  Experience with distributed systems and/or container orchestration
  Strong communication skills, specifically giving/receiving constructive feedback in a collaborative setting
  Excitement about building, operating and maintaining resilient, scalable services
  Preferred Qualifications
  Demonstrated understanding of container networking and security
  Comfort working with network protocols, proxies and load balancers
  Experience building highly available services at scale
  Professional experience with Golang, TypeScript, Solidity, Rust
  Experience with distributed systems
  Ability to optimize and refactor for scaling and/or testability
  Experience defining security strategies and securing high value systems
  Excitement for blockchain, Web 3.0, and similar decentralized technologies
  Comfort with pair programming
  Comfort working remotely in a distributed team
  Experience with Continuous Integration and Continuous Delivery
  Passion for open source
  This role is location agnostic anywhere in the world. Though we ask that you overlap some working hours with Eastern Standard Time (EST).
  
  *Chainlink is an Equal Opportunity Employer.*
  Apply
- Sr. Customer Success Manager
  
  Close (North America)
  
  customer success CRM B2B/SaaS
  
  3 weeks ago
  About Us
  At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster).
  Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love. We are growing our Success Team of 4 in order to work with more customers, specifically to help with new customer onboarding and identifying high-growth customers.
  About You
  You have between 5-10 years experience with B2B SaaS in a customer success role. You have domain expertise in the CRM industry and/or you have frontline sales experience of at least two years that you can rely on to act as a trusted sales advisor for our customers.
  You have excellent written and verbal communication skills and are comfortable working independently in a fast-paced environment. You have demonstrated the ability to manage and grow relationships with your customers and share best practices with a team of success managers.
  You are someone with high emotional intelligence, having the ability to understand and empathize with the needs of others. You have a friendly, but strong demeanor. You must be located in North America and available to work normal U.S. business hours. You should have experience working in a startup environment; remote work experience would be a plus.
  About the Role
  We are looking for an experienced Senior Customer Success Manager to partner with our customers. Reporting to the Director of Customer Success, you will be the main day-to-day point of contact for your customer relationships. You will own the client relationship and be charged with maintaining and growing revenue while delivering a high-level of value to our customers.
  We are looking for an outstanding relationship-builder who can leverage every resource available to our customers, with a combination of technical and sales aptitude, and experience managing the entire customer journey.
  This is an entrepreneurial, high-growth atmosphere and we’re looking for candidates that thrive in that environment. The ability to multitask, set and adjust priorities is critical; as a Senior Customer Success Manager you will always have more work than what can be completed in one day. The team members you'll be working most directly with are Liz Stephany, Matt Bonde, Andrea Lucke, and Lydhia-Marie Bolduc-Gosselin.
  What you'll be responsible for...
  Own a dedicated group of customer relationships and be responsible for managing the full customer lifecycle including training, adoption, expansion opportunities, retention and renewals
  Become a subject matter expert in our platform and our sales philosophy
  Problem-solve at a high level with your customers on sales process, efficiency and automation, data integrity and knowledge of best-in-class integrations
  Provide your customers with valuable insights to help them achieve their business objectives including pulling reports, analyzing data, and understanding what it means and why it matters to your customers
  Develop success plans and drive quarterly business reviews at the executive level
  Develop cross-functional relationships at the user and executive level across multiple internal teams and brands.
  Work closely with Success and Sales teams on seamless customer transitions
  Execute at a high level to achieve goals around retention, growth and customer satisfaction
  Host in person customer events, visit customers in person, quarterly travel required
  Why work with us?
  Culture video 💚
  100% remote (we believe in trust and autonomy)
  2 x annual team retreats ✈️ (Lisbon retreat video)
  Competitive salary
  7 weeks PTO (includes company-wide winter holiday break)
  1 month paid sabbatical after 5 years
  $200/month co-working stipend
  Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)
  99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)
  401k matching at 4% (US residents)
  Dependent care FSA (US residents)
  Our story and team 🚀
  Glassdoor Reviews
  At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).
  We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.
  This team is growing in more ways than one - we’ve recently launched 11 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.
  Interested in Close but don't think this role is the best fit for you? View our other positions.
  Apply
- Sr. Software Engineer - Backend
  
  Close (American or European timezones)
  
  backend mongoDB python
  
  3 weeks ago
  About Us
  At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.
  Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.
  We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio
  About You
  We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.
  You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.
  You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.
  You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.
  You are located in an American or European time zone.
  Bonus points if you have...
  Contributed open source code related to our tech stack
  Led small project teams building and launching features
  Built B2B SaaS products
  Experience with sales or sales tools
  Come help us with projects like...
  Conceiving, designing, building, and launching new user-facing features
  Improving the performance and scalability our API. Help expand our GraphQL implementation.
  Improving how we sync millions of sales emails each month
  Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
  Building user-facing analytics features that provide actionable insights based on sales activity data
  Improving our Elasticsearch-backed powerful search features
  Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis
  Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers
  Why work with us?
  Culture video 💚
  100% remote (we believe in trust and autonomy)
  2 x annual team retreats ✈️ (Lisbon retreat video)
  Competitive salary
  7 weeks PTO (includes company-wide winter holiday break)
  1 month paid sabbatical after 5 years
  $200/month co-working stipend
  Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)
  99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)
  401k matching at 4% (US residents)
  Dependent care FSA (US residents)
  Our story and team 🚀
  Glassdoor Reviews
  At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).
  We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.
  This team is growing in more ways than one - we’ve recently launched 11 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.
  Interested in Close but don't think this role is the best fit for you? View our other positions.
  Apply
- Drupal Developer (f/*/m) mainly Frontend & Integration
  
  bytepark GmbH (Europe only)
  
  developer drupal frontend
  
  3 weeks ago
  bytepark - WE BUILD DIGITAL PRODUCTS
  You love technology and Open Source? Sustainable software development is important to you and you like to work in a diversified environment? You are open for new ideas and appreciate creative solutions? You are professional in using Drupal, but also open-minded towards new technologies?
  bytepark is looking for a Drupal Developer (f/*/m) mainly frontend & integration as full-time or part-time employee or freelancer. We're a moving bytepark into a remote-first company currently operating in the Europe/Berlin timezone.
  
  What are we looking for?
  Conception and development of web-based applications based on Drupal for our clients
  Supervision, support and further development of existing projects
  Application of best practices through code reviews and the pursuit of clean code
  Planning and implementation of testing strategies (unit/integration/UI tests) as part of a continuous integration strategy
  Identification and development of open source components (Drupal & Co.) as well as further development of external open source components within the scope of project work
  
  What you should bring?
  Minimum three years of professional experience as web developer/programmer
  Experience with the integration and development of web-based APIs and services
  Experience with virtualization via vagrant and/or docker
  No fear of a Unix shell
  Enjoyment of looking beyond the horizon and motivation for personal and technological development
  
  What would be great?
  Experience with Continuous Integration or Deployment
  Experience with testing strategies
  A dedicated GitHub account
  
  What we offer to you?
  If you are looking for challenging projects, technologically demanding customers and a friendly team, you have come to the right place. We do not work in an open-plan office, but in a modern, individual working environment - increasingly remote.
  Just send us your application including your salary expectations and possible starting date to: [email protected] You want to work part time? We are open to different working time models.
  Apply
- Digital Web Analytics Specialist (part-time)
  
  In Marketing We Trust (APAC)
  
  google analytics digital analytics
  
  4 weeks ago
  The Position Summary
  Title: Digital Analytics Specialist
  Location: Remote. APAC Timezone
  Reports to: Web Analytics Lead
  Works with: Entire In-house Growth Marketing team; high calibre, switched on clients (mostly med/large web businesses)
  Availability: Part-time (20 hours per week) with the possibility of going Full-time
  The Company
  We are a Digital Marketing and Analytics Enterprise and we are very good at Analytics, SEO, CRO, Data Science. Find out more about our services.
  Our motto: Traffic is nice. Revenue is better.
  We have the most fun doing it in competitive environments and our primary sectors by revenue are online travel, technology SaaS, e-commerce, finance, education and many more.
  We strive on being an extension of our client’s team and providing tailor-made, return-focused work.
  We are picky about the clients we bring on-board and very protective of our reputation. We won’t engage with a firm unless we believe we can make a difference to their business and help them Get Stuff Done!
  This keeps us focused on taking exciting projects, which motivates us to bring the best of our game and build lasting relationships with our clients.
  We think the current agency model is broken and we really believe we can build a better alternative. But we need great people to help make this happen and that’s where you come in!
  We are a bootstrapped company, we grew exponentially in the last few years and now seating at 60 people working with us.
  We are built to be remote from day 1, but if you want to say ‘Hello’, our office is 78 meters from the beach in Sydney. Make sure you bring your swimwear!
  The Opportunity
  We are looking for a passionate and creative Digital Analytics Specialist to join our ever-growing team. You will work on multiple client projects and help with the delivery of ‘Measure’ projects for a wide variety of clients.
  The Analytics Specialist will report directly to the Web Analytics Lead and will be responsible for taking on a variety of tasks that allow for the successful completion of planned marketing programs.
  You will collaborate across the organization, and own key agency relationships, developing ideas and strategies, as it relates to the Company’s general growth.
  Responsibilities
  Measurement & data collection strategy
  Analyzing a website's key performance metrics and competitive trending
  Campaign Measurement and governance
  Creating forecasts using operational and statistical tools and models
  Analytic audit & configuration
  Dashboards & data visualisation
  Deep dive analysis and Reporting
  Technical Analytics Support
  Tag Management, testing and deployment (data layer specifications and validation)
  Training
  Tools to be used
  Google Analytics
  Google Tag Manager
  Google Data Studio
  Google Optimize
  GMP products
  Other tools: Adobe Suite, Snowplow, Tealium
  Ideal candidate
  3-5 years of Digital Analytics experience
  Certification: Google Analytics
  Demonstrable ability to multi-task
  Impeccable communication and people skills
  Good knowledge of Google Analytics, Data Studio, Google Tag Manager and GMP Products
  Excellent reporting skills
  Detail-oriented & organized
  Strong analytical skills
  Can work under pressure with strict deadlines
  What we offer you
  Career progression is based on your ability to deliver and drive ideas and difference for both the client and the company, not your ability to play politics or by the cut of your suit (in fact, we have a no suit policy).
  A highly collaborative remote working environment, where teamwork is championed, and ideas shared - you will be someone who is unafraid of contributing ideas and happy to work as part of a remote team and in exchange for your hard work, we can give you a unique opportunity to shape and contribute to a flourishing business to achieve your lifestyle goals.
  We even fly the qualifying team members each year to our awesome TrustEDConf event. The last one was in September in Chiang Mai, Thailand.
  An important point that is often overlooked: you will truly be part of a team. For most remote workers, you can easily feel isolated from what's happening in the business. We take good care of our teammates. So much so that a person who joined our team late November told us recently that she has felt more part of a team, than when she was working in an office.
  Don't take our word for it. Check what our teammates are saying on glassdoor (yep, 2 reviews are not great, but most are).
  Apply
Software Development (258)
- Full-Stack Engineer (xGoogler team)
  
  Primeflow
  
  Engineering angular node
  Work with xGooglers going through a VC-backed accelerator!
  
  Apply directly to our CTO here.
  
  The market, problem & vision
  
  We live in the age of SPAM. The two main sources of it are recruiting and sales. Why can’t the good companies and good employees just find each other? Why can’t businesses just sell to happy clients?
  
  It boils down to competition - companies fight for the best talent and for the best clients. Some throw piles of money at external agencies, some try to abuse the contacts of their staff. The SPAM is just a side-effect of a process designed to minimize the cost - but ending up inefficient and expensive in secondary costs.
  
  Every industry veteran will tell you one thing - the best deals and the best hires are not made by ‘solutions’ - they are made by people. People with vested interest in the success of the business they work with. Today, these people are locked in a contract, bring in a ton of business and get a small cut. Or they are spammed for favors, help occasionally and get nothing for it.
  
  And they hate it. In 2019 in the UK alone there were 8,450 new recruiting agencies started by top recruiters leaving their jobs and setting up solo or in small groups. Sales staff deals with this by doubling the churn rate compared to any other role, always hunting for a fairer commission.
  On top of that, there are people who have much better access to talent than recruiters and better access to clients than sales staff - but they are left untapped. Why wouldn’t a tech company collaborate on recruiting directly with a talent pool built around an open source project? Why wouldn’t a SaaS business distribute through folks who offer training workshops in the relevant vertical?
  At its core, this is a coordination problem. As a company: How do I find and on-board all these external partners? How do they learn about what I need and how do I weed through and prioritize what they send me back? How do I identify and fairly pay the ones who deliver value?
  Primeflow is our answer to these questions, enabling companies to work with external partners who make recruiting and sales happen.
  The product
  
  Primeflow enables companies to set up direct acquisition channels through scalable partnerships with external contributors. Our pilot has a mix of growth companies who look to recruit a lot, b2b businesses who want to sell through ecosystem partners and VCs who want to coordinate their startup scouts.
  
  At the heart of Primeflow is it’s reputation engine powered by a layered dataset of:
  demand & supply data
  relationship linkage
  transaction data
  
  While managing the coordination between companies and their partners, we build a clear picture of what is being requested & delivered, between which parties and at what price.
  
  This reputation engine powers an efficient user experience, helps the users establish new business based on their previous track record and ensures that people get rewarded based on their merit. And it’s also what will make Primeflow defendable and valuable in the long run.
  You
  
  You are a proactive maker, hungry to build something big.
  
  You are a versatile engineer, up to speed with modern web technologies, engineering practices & devops. You will appreciate our automatic push pipeline, have a thing to say about our system architecture and pull your weight in our stack of Angular/NodeJS/GCP.
  
  You also want to be immersed in the product process, talk to customers, brainstorm solutions and have a voice in the direction of our product and our company.
  
  But most importantly, you want to make stuff happen, grow personally and be rewarded fairly.
  Apply
- Reactjs Front End Developer
  
  WeAre8 (US Only)
  
  javascript react js react/redux
  
  JavaScript Developer
  We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important
  
  RESPONSIBILITES
  • Developing new user-facing features using React.js
  • Building reusable components and front-end libraries for future use
  • Translating designs and wireframes into high-quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers
  
  SKILLS
  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
  • Thorough understanding of React.js and its core principles
  • Experience with popular React.js workflows (such as Flux or Redux)
  • Familiarity with newer specifications of EcmaScript
  • Experience with data structure libraries (e.g., Immutable.js)
  • Knowledge of isomorphic React is a plus
  • Familiarity with RESTful APIs
  • Knowledge of modern authorization mechanisms, such as JSON Web Token
  • Familiarity with modern front-end build pipelines and tools
  • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
  • Ability to understand business requirements and translate them into technical requirements
  • A knack for benchmarking and optimization
  • Familiarity with Git code versioning
  
  To apply, send an email to [email protected]
  
  Apply
- Senior Product Engineer (REMOTE // VENTURE FUNDED)
  
  Mondayvc (Global)
  
  agile product engineering startup
  About the company:
  
  MondayVC is a quickly scaling start-up building white-label job boards and talent networks for venture capital funds and startup accelerators across the world. Customers use our platform to save time when making high-value introductions between portfolio companies and professionals in their networks.
  
  As a remote company operating from 7 countries, we understand remote work and are constantly investing in our team by encouraging autonomy, clear communication, and discipline.
  
  We’ve recently closed our seed round and are prepared to scale our offering with current customers as we develop new products.
  
  The Role:
  
  We’re looking for a senior full-stack product engineer to join our early-stage, quickly-scaling team. You will make impactful product features a reality across a variety of product verticals in collaboration with product managers, designers, and our Chief Product Officer.
  
  Responsibilities:
  
  Work with autonomy on large projects critical to our roadmap, executing toward simple, effective solutions
  
  Build fast prototypes that help us validate our assumptions
  
  Develop and define the backend and frontend architecture
  
  Improve performance, reliability, scalability and security for our systems
  
  Be involved in transitioning our monolithic codebase to a microservice-based architecture
  
  Work with PMs, Engineering manager and senior members of the org to help direct team-level priority
  
  Work with autonomy on large projects critical to this roadmap, executing toward simple, effective solutions
  
  Core Competencies and Accomplishments:
  
  5+ years experience owning engineering initiatives for product-driven teams
  
  Experience building scalable systems
  
  A tenacious problem-solver; you hold your performance to a high bar and are motivated to consistently work towards stretch goals; you’re resourceful and not offset or discouraged by unforeseen challenges.
  
  Detail-oriented; you see the typos in an email even if you try not to. When testing code, often you spot bugs by simply looking at the code without making it run.
  
  A team player; you manage priorities effectively with a keen awareness toward how your work can support the team; you naturally break down silos with proactive communication
  
  Someone who takes ownership; you like to take ownership for the projects you are leading and do whatever it takes to make sure those projects are successful.
  
  Receptive to feedback from clients and team members and take ownership to implement improvements you believe are necessary.
  
  Transparent with your process and proactively give feedback to other team members when you have it.
  
  Perks:
  
  Make a serious impact on an early-stage team
  
  Work remotely for a company with an intentional, healthy remote culture
  
  Competitive compensation package
  Apply
- PHP/JavaScript Developer (Intermediate+)
  
  Scopic Software
  
  javascript php laravel
  
  Yesterday
  Scopic Software is seeking a Remote PHP/JavaScript Developer (Intermediate+) to join our team of 250+ professionals across 40 countries. The successful candidate will work with a talented senior team to develop industry-leading applications with the latest technologies. The initial project is a complex audiovisual media and translation system.
  
  Requirements:
  
  3+ years of commercial software development experience
  Senior-level PHP and JavaScript skills, including ES6/ES7
  Experience with Laravel, Yii, Symfony or a similar MVC framework
  Good SQL knowledge
  Ability to understand and work with a large existing codebase involving multiple services
  Experience with React.js, or strong desire and ability to learn
  Good understanding of cloud infrastructure, including scalability and availability patterns such as horizontal scaling, service discovery, etc.
  Experience with AWS, preferred
  Bachelors degree or higher
  Intermediate written and spoken English
  
  This is a full-time, home-based position.
  
  Compensation: Depending on skills and experience.
  Apply
- Security Engineer with DevSecOps affinity
  
  Silverfin
  
  infosec Gauntlt Trufflehog
  
  Yesterday
  As our security professional, you should be providing tooling, processes, and guidance to help product managers, developers, and operations follow good security practices when designing a new system.
  
  We're looking for someone who doesn't do security but enables security throughout our whole pipeline.
  
  We feel as if security is undergoing the same type of revolution operations did back in 2009 with DevOps (agile systems administration). We're looking for someone who understands that security is not gatekeeping but enabling.
  
  Responsibilities
  
  Tightly integrate security tools and processes throughout the DevOps pipeline.
  
  Establish Policies and Procedures to help the organization keep up with the pace of application development all the while staying secure and compliant.
  
  Automate core security tasks by embedding security controls early on in the software development lifecycle.
  
  Continuous monitoring and remediation of security defects across the application lifecycle including development and maintenance.
  
  Be the security advisor for product managers, development and system operations.
  
  Help us to setup processes to wade through security questionnaires and certifications
  
  Requirements
  
  Previous experience with an infosec role
  
  You're able to work independently
  
  You properly document things
  
  Experience with Web technologies
  
  You have experience with a couple of the following security technologies: Gauntlt, BDD-Security, Snyk, InSpec, Brakeman, ZAP, OSQuery, Trufflehog, Dependency-Check, Error-Prone
  
  Experience with any of the following is a plus: GitLab-CI, Chef, Ruby, Docker, Kubernetes, Terraform, Penetration testing, Incident Response
  
  Our offer
  
  a competitive salary
  
  we facilitate remote
  
  the opportunity to ride the wave (and grow with) a fast-evolving scale-up
  
  At Silverfin, we celebrate and support our differences. We know to have a team rich in diverse thoughts, experiences, and opinions allow our employees, and our services to flourish.
  Apply
- Software Engineer, Machine Learning
  
  Wikimedia
  
  javascript machine learning php
  
  Yesterday
  Summary
  
  The Scoring Platform team builds and maintains machine learning technologies to empower millions of users – readers, contributors, and donors – who contribute to Wikipedia and its sister projects on a daily basis. We address process inefficiencies with machine learning technologies, we design and test new technology, we produce empirical insights, and we publish and present research on the intersection of technology and culture. We are strongly committed to principles of transparency, privacy and collaboration. We use free and open source technology and we collaborate with researchers in the industry and academia.
  
  As a Software Engineer of the Scoring Platform team, you will help us build and scale our machine prediction service, train new machine learning models, and implement other data-intensive applications. You’ll travel to conferences to interact with researchers and volunteer contributors to Wikimedia Projects. You’ll help translate abstractions from current research and volunteers’ needs into concrete technologies and we’ll learn about the impacts of those technologies together.
  
  You are responsible for:
  
  Implementing the Scoring Platform’s data intensive infrastructure and APIs
  
  Collaborating with researchers and product managers to bring forward foundational technologies for new products
  
  Coordinating and communicating with other members of the Wikimedia engineering teams on relevant projects
  
  Engaging with internal documentation efforts and inform other staff in various aspects of Scoring Platform infrastructure and services
  
  Working in coordination with volunteer developers, editors, and researchers to understand their needs.
  
  Sharing our values, respect our code of conduct, adhere to our team norms, and work in accordance with all three
  
  Skills and Experience:
  
  Experience with web programming languages (PHP, Javascript, Python, etc.)
  
  Understanding or willingness to learn basic statistics, machine learning, and/or data analysis techniques.
  
  Demonstrable experience developing and debugging web applications
  
  Strong verbal and written proficiency with the English language
  
  BS, MS, or PhD in Computer Science, Mathematics, Information science, or equivalent work experience
  
  Qualities that are important to us:
  
  Engineering mindset and strong experience in Linux ecosystems
  
  Real world experience writing horizontally scalable web applications
  
  Additionally, we’d love it if you have:
  
  Experience participating in open source software projects and communities
  Familiarity with scientific computing libraries in Python
  Experience with web UI development (Javascript, HTML, CSS)
  Experience working with collaborating in online spaces (chatrooms, web forums, etc.)
  
  The Wikimedia Foundation is...
  
  ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
  
  The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.
  
  U.S. Benefits & Perks*
  
  Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  
  The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
  
  The 401(k) retirement plan offers matched contributions at 4% of annual salary
  
  Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
  
  Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
  
  For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  
  Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  
  Telecommuting and flexible work schedules available
  
  Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  
  Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
  
  *Eligible international workers' benefits are specific to their location and dependent on their employer of record
  
  More information
  
  Wikimedia Foundation
  Blog
  Wikimedia 2030
  Wikimedia Medium Term Plan
  Diversity and inclusion information for Wikimedia workers, by the numbers
  Wikimania 2019
  Annual Report - 2017
  This is Wikimedia Foundation
  Facts Matter
  Our Projects
  Fundraising Report
  Apply
- Lead WordPress Engineer
  
  XWP (Americas)
  
  php react js wordpress
  
  Yesterday
  Join us as we work together to solve some of the most interesting and challenging engineering problems in the WordPress space through our partnerships with major publishers and technology companies
  
  As a Lead Engineer, you will be responsible for helping define and develop the technical vision of the projects you contribute to and ensuring the code being delivered is of substantial quality. In practice this means estimating effort, defining and architecting technical solutions, leading the delivery of high quality code efficiently and within budget, with excellent verbal and written communication — while adhering to our values, Agile methodologies, coding best practices, and established organizational processes.
  
  Areas of Focus
  
  Define and deliver solutions to Client-prioritized deliverables
  Lead, mentor, and support other Engineers
  Enforce coding best practices and testing requirements
  Team and Client project-specific communication
  Estimate effort to complete user stories & tasks
  
  Accountabilities
  
  Take responsibility for the engineering success of your project(s)
  Contribute to estimation/effort level for all tickets in the backlog
  Work closely with others to develop solutions
  Ensure the delivery of quality code, on time, and as estimated
  Review and write unit, integration, and regression tests when appropriate
  Conduct architectural peer reviews for code created by other Engineers
  Participate in Backlog Grooming, Sprint Planning and Sprint Review meetings
  Deploy code and setup build and test environments
  Follow and help ensure coding best practices
  Follow Agile SCRUM methodologies
  Follow and help enforce organizational processes
  Be a supportive team member and leader
  Be candid and respectful
  Have a growth mindset
  
  Payscale
  
  This is a senior-level role, with a typical pay range of $7,000 to $10,500 per month ($45 to $65 per hour) for full-time contractors or a salary for employees (USA and Australia) of $75,000 to $110,000 with benefits, depending on proven experience level and engagement terms.
  
  Work Environment
  
  This is a remote role working as a part of a global, distributed team spanning 5 continents. Most of your work will be asynchronous, with communication via Slack, JIRA, and Github, with a few video meetings per week. Most Client teams are located in North America, so expect some of your work time to overlap with North American working hours. Our project teams may include a Lead Engineer/Architect, UX Architect, Product Owner, Project Manager, Quality Analyst, and 1-4 additional Engineers. Engineers typically work on 1-2 projects at a time.
  
  Community
  
  At XWP, you will become part of a much bigger community of X-Teamers from the X-Company brands, which is hundreds strong, and includes XWP, X-Team, and XFive.
  
  One of the ultimate perks of working at XWP is your Unleash+ membership, which gives you $2,500 per year to use toward activities that keep you energized so you can learn, grow and unleash your potential.
  
  Participate in our epic Seasons every quarter, designed to get you energized and doing more of the things you love to do. We'll constantly provide you with new, motivating side quests and challenges, spanning a range of Paths focused around your passions, like travel, coding, gaming, fitness, etc.
  
  Travel to work alongside other X-Teamers at one of our free hacker houses (X-Outposts) around the world. The X-Outpost changes locations monthly, allowing people to explore & work remotely in the most beautiful locations. Many XWP team members also meet up at WordCamp Asia, WordCamp US, and WordCamp Europe.
  
  XWP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
  Job requirements
  
  This is a full-stack engineering role, modern frontend experience is often needed alongside traditional PHP backend expertise. We expect that you will have significant experience with most of the following areas of technology and the ability to quickly learn and close any gaps that you encounter while engaged.
  
  WordPress at scale
  PHP, HTML, CSS, and vanilla JavaScript
  React.js
  AMP Technology
  Object Oriented Programming
  Gutenberg
  WP-CLI and WP-REST-API
  RESTful Services and APIs
  SQL and NoSQL databases
  Linting PHP and JavaScript
  
  We expect you to have a good working knowledge and some experience with most of the following:
  
  Setting up CI/CD workflows with Travis CI and GitHub
  E2E testing and frameworks like PHPUnit, QUnit, and Mocha
  Build-tools like Grunt, Gulp, and WebPack
  Docker and Vagrant
  Package management tools like NPM and Composer
  Transpiling ES6 to ES5 using Babel
  CSS Preprocessors like SASS
  Git and SVN version control systems
  Developing responsive interfaces
  Debugging for a wide range of browsers and devices
  Extending interfaces with JavaScript
  
  You will also want to have these characteristics:
  
  Highly organized, motivated, and execution-oriented
  Self-starter comfortable working in a highly technical environment
  Demonstrated ability for continuous learning, creativity, and problem solving
  Ability to work effectively and dependably in remote environments
  Confidence effectively presenting well-reasoned options to decision makers
  Ability to make a strong case while listening and remaining open to other perspectives
  Apply
- Software Engineer in Test
  
  ReifyHealth (US only)
  
  clojure java unix/linux
  
  Yesterday
  About Us
  At Reify Health, we are building a more creative healthcare system. We envision a world where every potential therapy, if safe and effective, is available to the patients who can benefit. We are well-funded and backed by Tier-1 venture capital firms. Our healthcare system relies on clinical trials to develop new, potentially life-saving treatments for patients. But clinical trials continue to be slow, unpredictable, and expensive. Reify Health’s products help both the research leaders driving clinical trials forward and the doctors and nurses who care for patient participants. As we continue to scale the adoption of our product, we will accelerate world-class clinical research and unlock innovation.
  
  About You
  You are an energetic person with a passion for continuous learning who applies newly acquired skills to your daily work. You delight in solving difficult problems, pay close attention to detail, and believe in the value of automation. You shine as a collaborator and excel as an individual contributor. Your personal initiative and discipline allow you to thrive while working remotely. Your high degree of empathy for others makes you the kind of colleague everyone wants on their team. As an integral member of a fast-growing organization, you will put your fingerprint on what we do and how we do it.
  
  The Role
  A Software Engineer in Test is a special breed of experienced developer who improves our products by promoting practices that lead to better software design and construction. Your contributions will make our software faster, easier to test, more secure, more accessible, and a joy for our customers to use. This role requires mastery of development and automation skills.
  
  Responsibilities
  improve test coverage, release velocity, and production environment health
  automate and instrument development and testing workflows
  write and maintain functional, integration and performance tests
  leverage state-of-the-art tooling to identify hot-spots and problem areas within our codebases
  perform code reviews and make recommendations for building software that is testable
  pair with product software engineers to refactor code and improve its testability
  review architectural designs for quality and risks
  Qualifications
  Strong software development skills: you are a developer first and foremost
  3+ years of coding experience in Clojure, Java, or Python or similar languages
  Prior experience as a Software Engineer in Test or functionally equivalent role
  Exceptional debugging skills
  Experience writing test plans, creating test cases, and prioritizing bugs
  Extensive knowledge of Unix/Linux environments
  Outstanding time management and communication skills
  Highly attentive to detail
  Stand Out
  Experience with regulatory regimes such as HIPAA and GDPR
  Experience in a startup environment, or as a fully remote employee
  Experience testing complex distributed applications
  Compensation and Benefits
  Competitive Salary and Stock Options Salary and stock options commensurate to your experience and expertise.
  Comprehensive Health / Wellness Coverage 100% premium coverage for you (and >50% for your dependents) for: Top-tier health plan (with option of HSA), Dental, Vision, Disability (short-term and long-term), Life insurance (for your entire tenure at Reify), 24/7 access to doctor by phone or online via telemedicine coverage.
  Retirement Plan 401(k) plan with employer matching program.
  Company-provided Workstation You have the option of getting a brand new MacBook Pro laptop
  Location Convenience & Transportation We are located two blocks from Downtown Crossing. Free monthly T pass. Full suite of office accommodations provided by WeWork: unlimited coffee, infused water, and more.
  Vacation and Holiday Flexibility Generous paid-time-off policy that accrues with your tenure at Reify which includes holiday flexibility and parental leave
  We value diversity and believe the unique contributions each of us brings drives our success. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  
  Note: We are currently only considering US citizens or Green Card holders. Thanks!
  Apply
- Engineering Manager, SRE
  
  Netlify
  
  SRE PaaS
  
  2 days ago
  Company Overview
  
  At Netlify, we're building a platform to empower web developers to build better, more elaborate web projects than ever before. We're aiming to change the landscape of modern web development. Netlify currently serves more than 700,000 developers worldwide.
  
  We’re a venture-backed company, and so far we've raised about $45 million from Andreessen Horowitz, Kleiner Perkins, Bloomberg, and prominent founders and professionals in our space.
  
  Netlify is a diverse group of incredible talent from all over the world. We’re ~40% woman or non-binary, and are composed of about half as many nationalities as we are team members.
  
  About the role:
  
  The role breaks down into three big parts:
  
  Expansion: We are rapidly hiring and we need to expand the team. You will help us continue to build a diverse and inclusive team. This involves identifying skills the team needs, shepherding candidates through the hiring process, and building a more reliable, unbiased, and fair hiring process.
  
  Delivery: Balancing technical debt and new features is always nuanced. You will partner with the product management team to manage this balance in accordance with the needs of the business. You will help define a project management process to help delivery and predictability with the goal of continuously shipping code to production.
  
  Cultivation: You'll be instrumental in growing the careers of the individual engineers on your team. This means being their advocate and helping guide them in the direction they want. It also means being a culture driver on the team, fostering a positive, trusting, and supportive team.
  
  We have a small headquarters in San Francisco but we are a largely distributed engineering team. You will need to enable the team to work productively across different timezones. Fostering good habits of documentation, empathy, integrity to delivery on committed work are some of the key elements for success on our team. Experience working and managing remote teams is a big plus.
  
  Ideal Candidate:
  
  Experienced manager of a technical backend team, especially around infrastructure development
  
  Understanding of how engineering teams collaborate and track a project delivery
  
  Familiarity, or willingness to learn, about the underlying system architecture of a PaaS (e.g. APIs, databases, distributed systems)
  
  Commitment to designing a hiring process that is fair, efficient, and repeatable
  
  Communicate priorities and expectations to both team and leadership
  
  Passion for mentorship and advocacy for your team members in their career development
  
  Ability to work across multiple timezones with remote colleagues
  
  A desire to succeed personally through the health and success of the team
  
  About the team:
  
  The SRE team works as a support for the whole organization, from the different engineering groups to the sales and stability of the product. While we do oversee the incident management framework, we work to minimize the number of incidents via automation and tooling for the larger engineering team. The SRE team will focus on two big areas: stability and enablement.
  
  Stability because the SRE team is the frontline defense around issues and outages (e.g. cloud crashes, DDoS). The team will build the tooling needed to respond to these incidents and be prepared for the unexpected. This includes a 24/7 on-call rotation and working with other teams to prepare for incidents (e.g. more observability, alerting framework)
  
  Enablement because the team provides some of the core services that the rest of engineering relies on (e.g. kafka, kubernetes). They also empower developers to ship their code to production in a safe and repeatable way. This means working on different developer tools to provide more observability, better testing capabilities, and a smoother deployment process. Much of this is done by writing and using tools to further automation of rote or dangerous tasks.
  
  Right now the team is split between US and EU timezones to provide follow the sun coverage. Often coordination will have to take into account lag, timezones, and autonomy. The goal being to have SRE resources available whenever the company needs them.
  
  About Netlify
  
  Of everything we've ever built at Netlify, we are most proud of our team.
  
  We believe that empowered, engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. Whether you work from our main office in San Francisco or you are a remote employee, we’ll be working together a lot—paring, collaborating, debating, and learning. We want you to succeed! About 60% of the company are remote across the globe, the rest are in our HQ in San Francisco.
  
  To learn a bit more about our team and who we are, make sure to visit our about page.
  
  Applying
  
  Not sure you meet 100% of our qualifications? Please apply anyway!
  
  With your application, please include: A thoughtful cover letter explaining why you would enjoy working in this role and why you’d like to work at Netlify. A resume or short listing of job history. (A link to a LinkedIn profile would be fine.)
  
  When we receive your complete application with the items above, we’ll get back to you about the next steps.
  Apply
- Data Engineer
  
  ReifyHealth (US only)
  
  AWS clojure cryptography
  
  2 days ago
  At Reify Health, we are building a more creative healthcare system. We envision a world where every potential therapy, if safe and effective, is available to the patients who can benefit.
  
  Our healthcare system relies on clinical trials to develop new, potentially life-saving treatments for patients. But clinical trials continue to be slow, unpredictable, and expensive. Reify Health’s product helps both the research leaders driving forward clinical trials and the doctors and nurses who care for the patient participants.
  
  As we scale adoption of our product domestically and internationally, we will accelerate world-class clinical research and unlock innovation. By joining our data team, you will support the growth of an empathetic, data-driven culture at Reify and play a key role in developing a novel data architecture and intelligence features.
  
  Your Responsibilities
  Work with data team to support continued development and international expansion of Reify's next-generation, Kappa-style data architecture in a functional programming environment using Kafka, PostgreSQL, AWS and Confluent tooling
  Support the development and scaling of data ingestion, integration, and export services built on top of Kafka and AWS
  Work closely with data and engineering teams to design, develop, iterate, and expand data tools, models, libraries, or features
  Support orchestration and troubleshooting of our data architecture and tooling
  Become intimately familiar with HIPAA, GDPR, and other applicable regulatory/security frameworks and how they influence our architecture and development decisions
  Frequently communicate your results to Head of Data and other stakeholders in clear written, verbal, or presentation form
  Live our data philosophy, which focuses on ethical decision making, being aware of how biased data (and assumptions) can affect results (and people), and being laser-focused on business needs
  What Will Make You Stand Out
  At least 3 years of professional work experience
  Experience with systems engineering/orchestration and strong ability to understand and work with distributed systems
  Previous practical experience with AWS, Kafka, and distributed systems
  Experience with applied cryptography in a healthcare setting
  Deep Clojure experience in a data application context
  Experience with security and regulatory challenges of scaling health data architecture to multiple continents
  Understanding the nuances of testing in distributed/probabilistic systems
  Master's degree or doctorate in related field
  Relevant published work (academic, blog posts, open-source contributions)
  Experience in a startup environment (as a remote employee, if you’d like to work remotely)
  Relevant experience in a healthcare/health-tech company
  Compensation & Benefits
  Competitive Salary and Stock Options: Salary and stock options commensurate to your experience and expertise.
  Comprehensive Health and Wellness Coverage: 100% premium coverage for you (and >50% for your dependents) for: a top-tier health plan covering you in all 50 states (with option of HSA) dental, vision, disability (short-term and long-term), and basic term life insurance (for your entire tenure at Reify). We enable 24/7 access to doctor by phone or online via telemedicine coverage.
  Retirement Plan 401(k) plan with employer matching program.
  Company-provided Workstation: You will receive a brand new Macbook Pro laptop to use for work.
  Location Flexibility & Transportation: For those working out of Boston, we provide: a free monthly public transportation pass (and are located two blocks from Downtown Crossing); unlimited coffee, infused water, and more (provided by WeWork); flexibility to work from home as needed. For those working remotely: you can work from anywhere in the U.S. compatible with an EST work schedule. Additionally, we’ll fly remoters in for company summits and team events, filled with fun activities, good food, and many opportunities to get to know your colleagues better.
  Vacation and Holiday Flexibility: Generous paid-time-off policy that accrues with your tenure at Reify which includes holiday flexibility and parental leave
  We value diversity and believe the unique contributions each of us brings drives our success. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  
  We also completely eschew the “bro culture” sometimes found at startups.
  
  Note: We are currently only considering US citizens or Green Card holders. Thanks!
  Apply
- DevOps Engineer
  
  Phreesia (US or Canada)
  
  AWS devops ruby
  
  2 days ago
  Phreesia is looking for a DevOps Engineer to join our growing team!
  
  At Phreesia, our DevOps Engineers play a critical role in partnering with Product Development, Data Center Operations, and QA teams to deliver our SaaS solutions to the world. This individual is responsible for developing build and release frameworks and tools to ensure that software is being correctly built, tested, packaged, and deployed through development, test, and production environments.
  
  What You'll Do:
  
  Work with other Development teams to provide a framework for building, testing and packaging their code in a consistent, reusable way
  
  Create and support automated processes for deploying and configuring applications in multiple environments using Chef, Atlassian Bamboo, Octopus Deploy and similar tools
  
  Create and support applications and APIs to provide insight into application state and integrations with other systems
  
  Build and maintain frameworks to allow other internal teams to deploy and provision new resources
  
  Work with Team Architects to troubleshoot problems in both the build and deployment process and deployed systems
  
  Participate in release/milestone planning and scheduling as part of an Agile development team
  
  Learn the US Healthcare system and how customers use our products
  
  Deploy .NET based service-oriented web applications into production to a fast-paced deployment schedule
  
  What You'll Need:
  
  BS in Computer Science, Computer Engineering or Mathematics
  
  Overall 5-10 years of experience with at least 3 years experience as a software developer
  
  Experience designing and implementing tasks in Continuous Integration systems (Bamboo, Cruisecontrol.net, Jenkins, etc.)
  
  Experience designing and implementing workflows with Artifact Management systems (Proget, Artifactory, etc)
  
  Experience with supporting application deployments to AWS
  
  Experience with infrastructure management tools (Terraform, VMware, etc)
  
  Windows Server and IIS setup and troubleshooting experience
  
  Experience with PowerShell and DSC
  
  Git repository management experience
  
  Development experience with Ruby and Chef
  
  Experience with Windows and Linux administration
  
  Who We Are:
  
  At Phreesia, we’re committed to helping healthcare organizations succeed in a fast-changing landscape—and we need smart, passionate people to help us do it. Our innovative SaaS platform offers our clients a suite of applications to manage the intake process, giving them the tools to engage patients, improve efficiency, optimize staffing and enhance clinical care. Our solutions are in all 50 states, and we check in 70 million patients a year!
  
  Basically, what you are doing here matters and hard work does not go unnoticed. Not only does Phreesia care about our clients we also care about our employees. We are proud to say that we have grown 40% each year and consistently continue to do so. If you crave working with driven and engaged colleagues, a structured sales process, consistent recognition, defined career path, and enjoy working in revamped new areas, this may be the right opportunity for you.
  
  Benefits and Perks:
  
  Variety of health plan options, dental/ vision coverage, and short/long-term and life insurance plans
  
  401(k) savings plan
  
  Flexible working hours
  
  Unlimited vacation
  
  Unlimited snacks and drinks in our offices
  
  Mobile phone stipends, monthly subway pass reimbursement and Internet reimbursement
  
  100% paid maternity leave to our U.S. employees, as well as a generous maternity benefit to our employees in Canada.
  
  Tuition and certification reimbursement, as well as other professional development opportunities
  
  We strive to provide a diverse and inclusive environment and are an equal opportunity employer.
  Apply
- Senior Full-Stack Engineer (NCMEC)
  
  Thorn (US only - East Coast Preferred)
  
  AWS react Typescript
  
  2 days ago
  Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.
  Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.
  What You'll Do:
  Plan, architect, and build applications in JavaScript, Node.js, React.
  Work with the product team to understand and deliver on their requirements.
  Create technical specifications, prototypes, and presentations to communicate your ideas.
  Collaborate with engineering, product, and cross-functional teams to devise optimal engineering solutions.
  Play a critical role in day-to-day coding, design, code reviews, and troubleshooting production issues.
  Drive technical innovation by researching and incorporating new technologies and tools into our core system
  Mentor other engineers
  Skills We're Seeking:
  You have a commitment to putting the children we serve at the center of everything you do.
  You have proficient software development knowledge with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
  You have an ability and interest in learning new technologies quickly.
  You can work with shifting requirements and collaborate with internal and external stakeholders.
  You have experience prototyping, implementing, testing, and deploying code to production.
  You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.
  You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.
  Technologies We Use:
  You should have non-trivial experience with React, but we’re excited about teaching folks that have the desire and ability to learn the rest.
  React / TypeScript
  Redux
  GraphQL
  Node / Express
  Relational database (PostgreSQL or others)
  Docker / Kubernetes
  AWS
  Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.
  Apply
- Senior Full-Stack Engineer (Safer)
  
  Thorn (US only)
  
  graphql react node
  
  2 days ago
  Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.
  Last year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet.
  About the Role:
  A key aspect of our work is partnering with the tech industry. Our latest product, Safer, is designed to proactively identify, remove, and report child sexual abuse material from our partners' platforms. As you join our small but mighty team at an early stage of this product, you will work together with our team to implement and ship a world-class product.
  What You'll Do:
  Collaborate with other engineers on your team to build complex client applications from end-to-end.
  Work closely with the product manager and engineers to define product requirements, and collaborate to devise optimal engineering solutions.
  Present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.
  Play a critical role in day-to-day coding, code reviews, and troubleshooting production issues.
  Drive technical innovation by researching and incorporating new technologies and tools into our core system.
  Skills We're Seeking:
  You have a commitment to putting the children we serve at the center of everything you do.
  You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.
  You have experience prototyping, implementing, testing, and deploying code to production.
  You can work with shifting requirements in a fast-paced and fluid environment, and collaborate with both internal and external stakeholders.
  You have empathy and can be a strong advocate for our users while balancing the vision and constraints of engineering realities.
  You enjoy teaching and mentoring other engineers on your team.
  You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.
  Technologies We Use:
  You should have non-trivial experience with React, but we’re excited about teaching folks that have the desire and ability to learn the rest.
  React / TypeScript
  GraphQL
  Node / Express
  Python
  Docker / Kubernetes
  AWS / Terraform / Google Cloud
  PostgreSQL / Elasticsearch
  Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.
  Apply
- Full Stack Engineer
  
  Crossbeam (US only)
  
  vue.js REST API
  
  2 days ago
  We’ve built the foundations of a platform that’s transforming the way that businesses partner and grow. We’re onboarding customers who are engaging with Crossbeam, and momentum is building. Now it’s time to scale. We’re looking for a talented Fullstack Engineer to join us in taking Crossbeam to the next level.
  
  You’ll join a small team of engineers to build the next generation of our software. At our early stage, this is an opportunity to truly influence and contribute meaningfully to the product.
  
  We are looking for an engineer with experience building web-based software. You will be responsible for building new features (both in the backend and frontend), writing tests, reviewing code, and handling support issues.
  HOW WE WORK
  We are a small team of experienced engineers shipping lots of code. We collaborate early and often, putting an emphasis on designing technical solutions before coding them. We emphasize remote work, with teammates in the Philadelphia area working from home at least half of the week. The majority of our collaborative work happens on Slack and Zoom. We try to get together quarterly and hope that our remote team will be able to join for some facetime.
  Requirements
  
  2+ years experience
  
  Excellent communication and interpersonal skills
  
  Experience with a frontend framework like Vue or React
  
  Experience building REST APIs
  
  Familiarity with relational databases and their performance characteristics
  
  Not required, but a plus:
  
  Clojure experience
  
  Experience with Postgres, Redis, or ElasticSearch
  
  Extensive CSS knowledge
  
  These are some of your traits:
  
  The idea of working in a fast-paced startup environment while shipping high-quality software excites you.
  
  You embrace complex technical challenges and thrive on discovering simple solutions.
  
  You’re not afraid to speak up when you have a point of view, but can “disagree and commit” once a final decision is reached.
  
  Benefits
  This is a salaried role. In addition, Crossbeam offers:
  
  Health Care Plan (Medical, Dental & Vision)
  
  Flexible PTO Policy
  
  Free Food & Snacks
  
  Stock Option Plan
  
  401k
  
  This role can be based in Crossbeam’s Center City Philadelphia Headquarters, or remote anywhere in the US. Remote employees should be able to travel to Crossbeam HQ in Philadelphia quarterly.
  ABOUT CROSSBEAM
  Crossbeam is a collaborative data platform that helps companies build more valuable partnerships. We have an office in Philadelphia as well as a number of remote teammates across the US.
  OUR VALUES
  Trust is our business. We create value by building trust in our company, our team, our technology, and our network. Never let anything compromise that trust.
  Feed the Network. Our customer network is our most valuable asset. Prioritize its growth.
  Equity. We will build a workplace that ensures everyone access to the same opportunities to share in our success.
  This is Fun. Few people are lucky enough to do what we do. Follow the fun in every step of the journey.
  Apply
- Integration Engineer
  
  Prominent Edge (US only)
  
  sql IT support kibana
  
  2 days ago
  We are looking for multi-talented Integration Engineer to join our team at Prominent Edge. This position requires someone that enjoys working with people, communicates well and has a passion for providing stellar IT Integration and Support Services. The successful candidate will have experience and a high degree of proficiency in Remote support and integration of a Technical nature. We are looking for someone that sees a Technical issue as a challenge, takes pride in their work, has excellent communication skills and truly enjoys working with people. In this exciting role, you will have the opportunity to blend your Software, Technical and troubleshooting abilities, your customer service skill and a passion for helping others
  
  Duties and responsibilities:
  Support a wide variety of users Remotely.
  Debugging firewalls and Network security.
  Working with Windows environments, Windows Server, Active Directory and AWS.
  Experience with Elasticsearch, Kibana, SQL Server
  Scripting with Node or Python
  Verbal and written communication Excellence is required. Must be pragmatic, practical and efficient in providing solutions.
  Collaborate with management and stakeholders to recommend and implement approved IT solutions for clients and the internal system.
  Communicate clearly and effectively with clients through Video Call, phone, email and ticket system updates.
  Perform audits to improve internal It processes, and procedures as needed, and work on IT initiatives and projects.
  Work with and interface with, outside vendors maintain good relations and provide on-going documentation and updates.
  Participate in on-call and weekly shift rotations
  Typical work week will involve troubleshooting, implementation (scripting and working with databases), and working with customers to ensure technical problems are resolved to satisfaction
  Document issues and configuration changes through customer ticket and documentation database
  Provide on-going reports of support activity, trends and recommendations.
  Occasional travel may be required.
  Required skills:
  Experience with post-sales integration, technical support and demos is preferred.
  Kibana for demo’s with Kibana dashboards or similar tools
  Must exhibit a high degree of professionalism at all times. Must have the ability to explain data services, how to integrate various systems and interface with data services
  Extreme attention to detail and documentation
  Ability to explain complex functionality to internal and external clients
  Interpret and convey a thorough understanding of software and system requirements
  Strong written and verbal communication skills
  Expert customer service skills
  Expert organizational skills and attention to detail
  Prior experience with firefighting, EMT, Technical Support, Solution Engineering and IT related Client Services, and integrations is a plus.
  Knowledge and proficiency with SQL (language)
  Experience working with various APIs
  Strong IT support skills, must have experience with IT Ticketing, tracking and documenting issues and their resolution.
  Experience with Elasticsearch, Kibana, Logstash, SQL Server, Node and Python.
  Experience with basic scripting (SQL, Korn, Bash, Shell, CLI) to automate and accomplish tasks and troubleshoot issues as required.
  Experience with Software Quality Assurance, Software Testing and System testing
  
  W2 Benefits
  Not only you get to join our team of awesome playful ninjas, we also have great benefits:
  Six weeks paid time off per year (PTO+Holidays).
  Six percent 401k matching, vested immediately.
  Free PPO/POS healthcare for the entire family.
  We pay you for every hour you work. Need something extra? Give yourself a raise by doing more hours when you can.
  Want to take time off without using vacation time? Shuffle your hours around in any pay period.
  Want a new MacBook Pro laptop? We'll get you one. If you like your MacBook Pro, we’ll buy you the new version whenever you want.
  Want some training or to travel to a conference that is relevant to your job? We offer that too!
  This organization participates in E-Verify.
  Apply
- Senior PHP Developer
  
  X-Team
  
  mySQL php laravel
  
  3 days ago
  Most important:
  3+ years of experience in software development
  Professional experience with PHP 5 and MySQL
  MVC frameworks like Symfony2 or Laravel are a plus
  HTML, CSS, JavaScript and jQuery
  Ability to build and consume RESTful web services.
  Competent with revision control systems (Git)
  Code optimization and performance improvements
  Knowledge common Design Patterns (SOLID)
  Passionate about writing beautiful and clean code
  Nice to have:
  Experience with working remotely
  Familiar/involved with open source projects
  Personal:
  Independent, self-motivated
  Fluent in English, written and spoken
  Proven track record of always learning and growing
  Proactive attitude
  Possess a spirit of generosity
  Perks:
  Get the chance to work with big brands like Riot Games (League of Legends), Sony, Fox Broadcasting, Kaplan Inc. (top education company), Coinbase (#1 crypto exchange), BeachBody (#1 fitness company), etc.
  Work from anywhere as part of a community of digital nomads.
  Live and work in one of our roaming hacker houses (X-Outposts) around the world:
  Be part of the most energizing community for developers in the world by participating in our Seasons, a 3-month experience filled with challenges, rewards, RPGs, competitions, and more, all centered around a theme that will inspire and energize you.
  Get $2,500 per year (Unleash+) to spend on doing more of what you love and staying energized. Use it on conferences, courses, video games, photography gear, music gear, cooking gear, a gym membership, adventure sports, baby/pet sitting, productivity apps, restaurants, coworking, movie tickets, headphones, etc.
  Apply
- Senior Front End Engineer
  
  Unanet (US only)
  
  C#react agile
  
  3 days ago
  If you had the best ERP tool that powered some of the highest profile Architecture and Engineering firms in the U.S., what would you do? Make it even better! The Clearview team is committed to consistently delivering new features to its suite of products and we are just getting started! We want to grow our team, tackle even bigger challenges and do amazing things. We work in focused, agile-based, teams to constantly improve our code base, add new ways of interfacing with the system and have amassed a large backlog of interesting technical challenges and product initiatives. We want to grow to enable even greater success within our industry. This is where you come in!
  
  We are seeking a Senior Front End Engineer to help build out our new web and mobile apps (React.js and React Native) and refactor some of our current generation stack in use (Java and Vue.js). We're looking for a dynamic individual who is no stranger to building well-designed, performant and effective front end web applications that support complex business rules/flows. You will start by learning from the experiences of our current team and our current offerings and become intimately familiar with our Vue.js codebase. As you improve in your understanding of our business logic, you will contribute your React/Angular/Vue.js experiences by helping add features to our current Vue.js app as well as greenfield development in React.js and React Native. You will leverage your experience to establish best practices for web development and drive the team and the codebase to a higher level.
  
  The ideal candidate will look not only to help contribute, collaborate, and develop their career, but will be hungry to assist others in the development of their own careers as well. You’ll have the chance to set the tone of the platform you’ll be working on.
  
  Responsibilities
  
  Contribute to new and existing projects by developing and maintaining and reliable set of edge applications
  
  Collaborate with other teams to build shared microservices that can serve many applications and scale independently
  
  Enable our product team to tap into our valuable data sources and build incredible features for our customers
  
  Actively participate in multiple Unanet development projects and work together to build high-quality solutions
  
  Provide constructive feedback on pull requests to increase code quality organically
  
  30 Days
  
  If remote, you will immerse yourself in a virtual “Bootcamp” for 1-2 weeks with support from our senior development and product team, enabling you to better understand our culture, our product, and our tech stack
  
  You will work with the Lead, QA and DevOps team to better understand our product offering (Vue.js) and new web offering (React.js)
  
  Working with the Lead, you will help implement a front end technical roadmap that takes scalability, testing and performance into account and present a gap analysis of what potentially can be done better based on our current solution
  
  You will be responsible for taking on development items to get your hands in the current Web stack (75-90% of your time)
  
  60 Days
  
  Along with user stories and product features, you will help work on a backlog of technical infrastructure work that was identified in the first 30 days
  
  You will aid in creating an efficient and effective SDLC process and work to better support your Scrum (PO, QA, fellow developers)
  
  90 Days
  
  You will play an integral role in delivering our Q2 2020
  
  You will help instill the discipline of effectively monitoring and creating work items from production issues
  
  You will further our tech stack by continuing to help implement the technical roadmap and future deliveries
  
  About You
  
  We need developers that share our passion for building and scaling cutting-edge Web and Mobile Apps in a fast-paced startup - one that already has the benefit of thousands of customers and millions of dollars in revenue. We are looking for candidates who have:
  
  5+ years experience developing single-page web applications
  
  4+ years React, Angular or other frameworks
  
  3+ years experience with C# or Java
  
  Ability to flesh out user stories to be consumed by the rest of the team
  
  Experience working in an agile environment (e.g., Scrum, Kanban)
  
  Strong interpersonal and communication skills
  
  Excellent technical design, problem-solving and debugging skills
  
  More About You
  
  Ability to work and collaboration with team members remotely
  
  Exposure to Mobile App development
  
  BS in Computer Science or equivalent engineering degree
  
  About Unanet
  
  With headquarters in Dulles, Virginia, Unanet serves more than 2,000 businesses with its ERP software solutions purpose-built for professional service organizations. Unanet's software helps project-driven organizations reliably plan, track and manage projects, people, and financials. Unanet's customer-centric culture means we strive to deliver insights with personal service.
  
  At Unanet you will work collaboratively with colleagues equally committed to achieving customers' expectations. We take pride in delivering more than technology, but also the extra support and service customers need.
  
  Selected as one of the 'Top Places to Work' three years running, Unanet's culture is collaborative, dedicated and energetic. We offer a competitive salary, health and life insurance benefits, and the potential for bonus.
  
  Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.
  Apply
- JIRA Administrator
  
  Kraken
  
  automation jira
  
  3 days ago
  About Kraken
  
  Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!
  
  About the Role
  
  This is a fully remote role, we will consider applicants based in North America or Europe. Our Engineering team is having a blast while delivering the most sophisticated crypto-trading platform out there. Help us continue to define and lead the industry, by maintaining and developing the comprehensive collaboration platform we are building with Atlassian JIRA. We want to further strengthen co-operation within engineering and other closely linked departments. JIRA is the center to visualize and manage tasks, connected to a wiki for documentation and knowledge sharing, automation and connections to other industry-standard tools used by the company are started to be put in place.
  
  Responsibilities:
  Responsibility for JIRA application management including add-ons, maintain and develop the JIRA instance together with IT
  Design, implement, improve, automate, or otherwise customise JIRA workflows in close collaboration with stakeholders
  Consult and support all participating teams in implementing best practices to their workflows to ensure data quality and system health
  Build APIs / connections to other industry-standard systems used within the company
  Serve as first point of contact for JIRA in an international team
  Requirements:
  Degree in computer science, software engineering or a comparable course of studies
  Excellent JIRA know how and broad overview of the JIRA market place
  At least 5+ years of experience in working as a JIRA administrator or consultant, FinTech or Proprietary Trading a plus
  Experience in process optimisation and automation, preferably applying JIRA
  Profound JIRA Scripting skills are essential
  Passion for automation as a tool to improve process and products
  Ability to thrive while working independently and remotely in a team based environment
  A strong candidate will also:
  Be open minded, out of the box thinking
  Be a self-starter with hands-on mentality
  Have solid experience with Jira Power Scripts or in developing scripts in PHP, Python or NodeJS that consume the JIRA API
  Have Knowledge / certification in IT-Service Management (ITIL)
  We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.
  
  Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.
  
  Learn more about us:
  Watch "Working at Kraken"
  Follow us on Twitter
  Catch up on our blog
  Follow us on LinkedIn
  Apply
- Senior Software Engineer, Backend
  
  Numbrs (UK)
  
  backend java kubernetes
  
  3 days ago
  At Numbrs, our engineers don’t just develop things – we have an impact. We change the way how people are managing their finances by building the best products and services for our users.
  
  Numbrs engineers are innovators, problem-solvers, and hard-workers who are building solutions in big data, mobile technology and much more. We look for professional, highly skilled engineers who evolve, adapt to change and thrive in a fast-paced, value-driven environment.
  
  Join our dedicated technology team that builds massively scalable systems, designs low latency architecture solutions and leverages machine learning technology to turn financial data into action. Want to push the limit of personal finance management? Join Numbrs.
  Job Description
  You will be a part of a team that is responsible for developing, releasing, monitoring and troubleshooting large scale micro-service based distributed systems with high transaction volume. You enjoy learning new things and are passionate about developing new features, maintaining existing code, fixing bugs, and contributing to overall system design. You are a great teammate who thrives in a dynamic environment with rapidly changing priorities.
  All candidates will have
  a Bachelor's or higher degree in technical field of study or equivalent practical experience
  experience with high volume production grade distributed systems
  experience with micro-service based architecture
  experience with software engineering best practices, coding standards, code reviews, testing and operations
  hands-on experience with Spring Boot
  professional experience in writing readable, testable and self-sustaining code
  strong hands-on experience with Java (minimum 8 years)
  knowledge of AWS, Kubernetes, and Docker
  excellent troubleshooting and creative problem-solving abilities
  excellent written and oral communication in English and interpersonal skills
  Ideally, candidates will also have
  experience with Big Data technologies such as Kafka, Spark, and Cassandra
  experience with CI/CD toolchain products like Jira, Stash, Git, and Jenkins
  fluent with functional, imperative and object-oriented languages;
  experience with Scala, C++, or Golang
  knowledge of Machine Learning
  Location: residence in UK mandatory; home office
  Apply
- E-Learning Developer
  
  Auth0
  
  eLearning identity protocols
  
  3 days ago
  Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score.
  
  We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment. We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day. N+1 > N.
  
  The E-Learning Developer’s role is to educate multiple audiences on Identity concepts and the Auth0 product through development of instructor training materials, on-demand video content and, eventually, certifications. A successful candidate in this role needs to have a strong background in software development, instructional design, and course material production. This is a hands-on position that includes creating demo software applications for video assets, overall course design, conducting informational interviews with subject matter experts, outline and script-writing, video production, screen capture and recording, editing, motion design, and sound design. To see examples of the type of content you’d create in this role, visit ourGet Started with Auth0 course.
  
  Job Duties:
  Conduct instructional research and analysis on learners and contexts
  Work with subject matter experts to identify target audience’s training needs and/or validate content accuracy
  Apply tested instructional design theories, practice and methods
  Create engaging learning activities and compelling course content (slides, video, exercises, labs, etc) that enhances retention and transfer
  Create demo software applications for video assets and hands-on labs
  Create supporting material/media (audio, video, simulations, role plays, games etc)
  Determine criteria to measure learners’ performance and develop assessment materials
  Requirements:
  At least 5 years experience in instructional design
  At least 3 years experience with identity protocols and/or full-stack software development; e.g. NodeJS, .NET, Java, etc.
  Solid knowledge of course development software and at least one Learning Management System
  Lesson and curriculum planning skills
  Visual design skills (Photoshop, Illustrator) and ability to storyboard
  Ability to write effective copy, instructional text, audio scripts/video scripts
  Ability to manage a variety of simultaneous projects within tight deadlines
  Organized, driven, and fast; you get the big picture but you catch the details, and you don’t let things slip through the cracks
  
  Preferred Location:
  #US; #CA
  Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.
  
  We like to think that we are helping make the internet safer. We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles.
  
  Join us on this journey to make developers more productive while making the internet safer!
  Apply
See 238 more Software Development jobs
Customer Support / Customer Success (38)
- Bilingual Customer Success Associate (Remote)
  
  vidIQ (All)
  
  customer success remote
  
  Today
  Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.
  Intro
  Why this Role?
  1. Join a truly global, remote team: Work from anywhere! Have co-workers all around the world. Get the opportunity to travel for events and company meetups.
  2. Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
  3. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with products to inform what we do next.
  4. Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
  5. Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.
  Company Mission
  We want to empower Creators. We help creators on their journey to being better video creators through tools and training.
  Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.
  We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.
  The Product
  The best way to understand vidIQ is to play with the product: www.vidiq.com/extension
  We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creator needs to be successful. We're also known as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.
  So, what will you do at vidIQ in this Customer Success Associate role?
  Maintain and expand vidIQ’s existing customer base by owning specific customer accounts
  Learn our product inside and out and help your customers drive business outcomes
  Onboard new customers
  Perform channel audits
  Proactively identify customers who aren’t maximizing their opportunity with our product/service and reach out to coach them and create an action plan to help them achieve success
  Collaborate with our Sales team to manage renewals and expansions
  Surface opportunities to expand existing accounts when it’s right for the customer
  This might be for you if...
  You are a Creator yourself, and recently grew a Youtube channel
  You have tremendous empathy
  You are bilingual (fluent writing and speaking in at least 1 other language besides English)
  You have a track record of high achievement in your current Account Management or Customer Success roles
  You have a growth mindset and view setbacks as learning opportunities, not failures
  You can put yourself in others’ shoes and see situations from perspectives other than your own
  You’re motivated by seeing others succeed and grow when you partner with them
  You’re highly adaptable, easily acclimating to a rapidly changing business and industry
  Strong intrinsic motivation to be a top performer and contribute to a team
  You love getting to know new people and helping them solve their business problems
  FAQ
  What benefits can I expect?
  -This is a 100% remote position, work from anywhere you like.
  -A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
  -We offer a generous vacation policy of taking time when you need it.
  -Most team members take 4–5 weeks of time off per year.
  -Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
  -Work with amazing people around the world.
  -Huge impact in the Creator Ecosystem.
  -Matched or exceed market salary in the country you live in.
  -Support your professional development and will pay for relevant courses and conferences
  Apply
  If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.
  Apply
- Customer Success Manager - International Markets
  
  OpenClassrooms (ET timezones)
  
  education saas customer success
  
  Yesterday
  There’s a revolution currently taking place in the education and training field and you want to be a part of it. You feel strongly about access to education and you may have even taken a few MOOCs or online classes yourself. Come help us make education accessible to all. OpenClassrooms is a startup founded by Mathieu Nebra and Pierre Dubuc. We’ve been going through a hyper-growth phase since our last round of series B funding in the amount of $60M during the first half of 2018. Over 3M people per month train themselves on our platform. By 2025, we aim to place 1M students per year in the workforce.
  
  At OpenClassrooms, the Student & Employer Success (SES) Team is here to guarantee ROI for our customers: students and employers alike. The SES Team ensures our students and employers get the best possible experience with us.
  
  We’re expanding our proactive Employer Success Team to help us proactively manage our client relationships with our growing number of enterprise and B2B clients. We take Employer Success seriously at OpenClassrooms. Our Employer Success team is dedicated to going above and beyond for our B2B clients day in and day out. We are looking for an individual with exceptional customer service skills to deliver world-class service to all of our International clients and ensure they achieve their educational goals on our platform. You are a customer success guru, you love interacting with people and solving tricky problems. You’re independent and autonomous: you can make things happen without someone saying so. 'Continuous Improvement' is second nature to you as you obsess over details and persist to make things just 'perfect' for our students. If that’s you, then you might just be ready to join an agile and fast-moving structure, with the goal to make education accessible to all.
  
  REPORTING LINE
  
  Reports to the Director, Employer Success
  
  RESPONSIBILITIES
  
  In this role, you will:
  
  By 2025, we expect to place 1M students per year into the workforce. Customer Success is essential to our growth, it’s who we are. OpenClassrooms is a small, fast-growing, and globally distributed company, so you’ll likely get to work on many projects across the organization. That said, here are some things you’ll probably do:
  
  Manage from end-to-end our client relationships, including employer onboarding, regular status updates on the program progress and any escalation process with customers.
  
  Manage the relationship with all client contacts at the Employer level, including the HR sponsors and stakeholders, and serve as a strategic advisor to our B2B clients to ensure the success of our program service delivery
  Build scalable processes and dedicated tools to provide a premium Employer Journey for all our International clients
  Build and maintain Internal Dashboards to provide KPI of our B2B Programs to OC organization.
  Make sure OC complies with all contractual requirements related to our programs (onboarding/notifications), and keep OC processes aligned with the ISO certification guidelines
  Work with OC Business Development Team to make sure our partnerships align with business and market needs
  Build and manage engagement programs that delight customers, secure customer satisfaction and loyalty, driving high renewal rates and low churn while influencing up-sell
  Contribute to creating a unique, modern, and relevant tone of voice to interact with OpenClassrooms’ customers
  Route specific queries to other departments when appropriate. You should be comfortable discussing product capabilities and being the employer’ voice internally
  Organize, analyze, and escalate employer feedback to help our Product Team improve our educational platform
  Experiment through iterations with a continuous improvement mindset in order to improve our internal processes and create efficiencies
  When it comes to process creation, we go by what we call 'the golden cycle': Discover (do it yourself manually), standardize (make sure the process is manually replicable), actually processize (document in writing on our internal Wiki, Notion. so), and automate (with SaaS tools and technical developments)
  Excellent oral and written communication skills
  A love and natural affinity for service and customer satisfaction. You’re naturally empathetic and able to communicate in ways that empower, not belittle.
  Creative problem-solving skills.
  Ability to work autonomously: you can work several hours with minimal supervision.
  Comfortable taking initiatives and making decisions on your own.
  Flexible and adaptable to work in an extremely fast-changing environment. Your job duties will change and evolve constantly.
  Strong time management and prioritization skills. You can multitask like no one else.
  Desire to work in a performance-focused, KPI-oriented team and in a transparent environment.
  A strong wish to give and receive feedback frequently in a nonaggressive fashion and regardless of seniority or rank.
  Advanced MS Excel skills (you OWN Pivot Tables, maybe even Excel Macros).
  Data analysis skills to review, understand and act on internal reports.
  High level of comfort with SaaS tools and platforms. You can ease your way through virtually any online tool within minutes.
  A true passion for education coupled with acute business acumen. You can align with both mission and revenue goals.
  Common sense!
  We work when our customers need us so you need to be able to work on a set schedule.
  Bonus Points if you geek out on: Automation (Excel, Zapier, etc.), CRM tools,
  
  DESIRED EDUCATION & EXPERIENCE
  
  Bachelor’s or Master’s level of education
  5 to 10 years of overall professional experience
  3+ years of experience in a customer success role with KPI’s
  2+ years of experience working at a SaaS provider
  2+ years of experience working in Education provider or 2+ years of experience working with Human Resources departments, Learning & Development departments, or in the staffing industry (staffing agency, headhunting, etc.)
  This is a remote position (preferred east coast time zone) with travel to Paris every quarter or so and an onboarding period of 1 to 3 months onsite. Remote experience is a must
  Great empathy and ability to remain calm
  Native English
  Experience with ticketing tools (Zendesk, Freshdesk, HelpScout, etc.), and experience with our tech stack preferred (Slack, Zendesk, Zapier, G-Suite, AirCall, Asana, etc.)
  
  HIRING PROCESS
  
  The journey starts with a phone interview and a meeting with the Hiring Manager. Then we plan face to face meetings with:
  
  Director, Employer Success
  VP, Employer Success, and VP, Mentorship
  and a few other people from teams across the organization (Peers and HR).
  You will be asked to perform a short test.
  You will be asked to provide us with 3 professional references.
  
  Feel free to get the gist of who we are: https://openclassrooms.com/courses/how-do-we-work-at-openclassrooms
  
  WHAT WE OFFER to our US EMPLOYEES
  - Very competitive salary and commission
  - Three months onboarding in our Paris headquarters
  - 100 % Health Insurance (dental and vision) + family covered at 75 %
  - 401K Plan
  - Generous parental and family Leave
  - 20 days of paid time off + additional vacations and 5 sick days
  - A work environment and a strong culture built on agility, respect and high quality
  Apply
- Technical Adblock Support - Spanish Speaker
  
  Eyeo
  
  technical support Spanish
  
  2 days ago
  Get to know us
  
  We create open source software that puts users in control over their online browsing experience. Our desktop and mobile products, such as Adblock Plus, Adblock Browser and Flattr, help sustain and grow a fair, open web, because they give users control while providing user-friendly monetization. Our most popular product, Adblock Plus (ABP), is currently used on over 100 million devices.
  
  What you'll do
  
  You will be a technical ambassador for Adblock Plus, supporting the functionality of ABP in your country for a better user experience. Utilizing your frontend software skills, you will support us remotely in our quest to make the internet free of annoying ads.
  
  How you'll do it
  
  This is a long term, 20 hours per week commitment. An excellent opportunity for anyone looking to earn some extra cash, in their spare time, while providing their service for a worldwide beloved product. You will:
  
  Troubleshoot issues reported by users
  
  Create, review and optimize our software for Spanish sites to support the local community
  
  Monitor and respond to questions in the user forum
  
  What you need to do it
  
  Excellent verbal and written English skills
  
  Knowledge of Spanish language
  
  Understanding of our product and how the web works (HTML, JavaScript, CSS)
  
  It's great, but not required, if you have
  
  Knowledge of Portuguese language
  
  Privacy Notice
  
  When you apply, you’ll be automatically forwarded to our recruitment platform operated by an external service provider called Greenhouse (seated in the US). Greenhouse collects some information on its website, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. For more information, please refer to Greenhouse’s Privacy Policy. All documents and information provided by you are stored with Greenhouse. In order to ensure an adequate level of data protection, eyeo and Greenhouse have entered into the EU Standard Contractual Clauses (“processors”) - Commission Decision C(2010)593. You can request a copy of this by contacting us at privacy[at]eyeo.com. If you don’t want your data forwarded to Greenhouse, please do not apply. For detailed and further information, please refer to our Privacy Policy at https://eyeo.com/en/privacy.
  Apply
- Customer Support (US -Remote)
  
  Livestorm (EST/PST)
  
  customer support saas intercom
  
  3 days ago
  Here at Livestorm, we're building what we consider to be the future of B2B video solutions.
  
  As part of the customer care team, you will join a crew of product experts willing to give great support and help customers in their day to day usage of Livestorm. You'll be the proxy between our customers and the product team.
  
  We're a startup based in Paris, but we have a strong international presence and provide care to customers all over the world 🌏
  
  Our ideal teammate should be able to demonstrate good decision making, autonomy with excellent attention to detail.
  
  Mission
  Help US timezone (8AM-5PM PST) customers successfully use Livestorm
  Respond quickly to customer questions and requests through live chat and email
  Troubleshoot and help debug product features
  Improve our documentation (written and videos)
  Come up with new content ideas or processes to help customers
  Provide detailed and accurate product feedback to the team
  
  We are looking for:
  2+ years of experience in Customer Support or a client-facing role in SaaS/tech industry
  Fluent, ideally native, in English (both written and spoken)
  French skills would be a great advantage
  Previous experience with Intercom or another live chat/support software
  Excellent customer service and problem-solving skills
  Flexible and agile in adapting to quick changes in a startup environment
  Always a willingness to go the extra mile to please and delight users
  Positive minded and team player
  Excellent writer and communicator
  Internet savvy with a strong interest in startups
  
  Benefits
  Key role in a fast-growing startup with a small team
  Remote friendly culture
  State of the art hardware
  Apply
- Customer Support Manager
  
  Postscript (US only)
  
  customer support ecommerce
  
  5 days ago
  Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization.
  
  You will be working with our largest, high growth customers to ensure they are successful. You will do this by building strong relationships, helping them find long term solutions, and overcome any roadblocks. You’ll understand their goals, immerse yourself in their business, and give them the best practices to achieve success. This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must.
  
  The perfect fit will be highly motivated with strong communication skills, a passion for helping people, an interest in problem-solving, and the versatility to work on a variety of projects.
  
  Responsibilities
  
  Run one-on-one, best in class calls with our customers
  Strategize with customers on marketing strategies to drive growth
  Become a critical voice on the team in iterating on our customer journey
  Build strong relationships and brand loyalty with our customers
  Design creative and new ways to connect with customers to fuel growth
  Triage technical issues with the customer and the Postscript team
  Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge
  
  What We'll Love About You
  
  4+ Years in a high growth customer-facing role
  
  Passion for helping customers and being a teacher
  
  Balanced - detail & process-oriented, while also a people-person
  
  Outstanding follow-through
  
  Deep understanding of e-commerce and e-commerce trends
  
  Proactive problem solver who isn’t afraid to break things
  
  Comfortable with ambiguity, grabbing the bull by the horns, and not being afraid to fail
  
  Ability to make any customer smile and deliver a great experience
  
  Receptive to feedback and quick to iterate
  
  Several years of experience in a remote-first role
  
  What You'll Love About Us
  
  Happy customers who want your product
  
  Opportunity to join a rocket ship in its early stages
  
  Lots of room for growth – we empower our people then get out of their way
  
  Fun – we're passionate and enjoy working together
  
  Transparency - we’re open about the state of the business and take mentorship seriously
  
  Empathy - we care about our employees and our customers - no room for jerks
  
  Fast-paced, growth-focused environment
  
  Travel - we get the whole team together in fun locations 3 times/year
  
  Remote culture - work from home (or wherever)
  
  Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
  
  Pick your own equipment/work set up
  Apply
- Customer Onboarding Specialist
  
  Postscript (US only)
  
  ecommerce customer onboarding
  
  6 days ago
  Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization.
  
  This role will be the first face our Mid Market and Enterprise customers talk with, guiding them through the Postscript setup. You will be responsible for implementing, troubleshooting, and following up during the customer ramp period. This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must.
  
  The perfect fit will be highly motivated with strong communication skills, a passion for helping people, an interest in problem-solving, an and the versatility to work on a variety of projects.
  
  Responsibilities
  
  Run one-on-one, best in class onboardings with our customers
  
  Strategize with customers on marketing strategies to drive growth
  
  Become a critical voice on the team in iterating on our customer journey
  
  Build strong relationships and brand loyalty with our customers
  
  Design creative and new ways to onboard customers to fuel growth
  
  Follow up with customers to ensure their technical issues are resolved
  
  Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge
  
  What We'll Love About You
  
  2+ Years in a high growth customer-facing role
  
  Passion for helping customers and being a teacher
  
  Proactive problem solver who isn’t afraid to break things
  
  Ability to make any customer smile and deliver a great experience
  
  Receptive to feedback and quick to iterate
  
  Several years of experience in a remote-first role
  
  Experience with e-commerce and digital marketing is a plus
  
  What You'll Love About Us
  
  Happy customers who want your product
  
  Opportunity to join a rocket ship in its early stages
  
  Lots of room for growth – we empower our people then get out of their way
  
  Fun – we're passionate and enjoy working together
  
  Transparency - we’re open about the state of the business and take mentorship seriously
  
  Empathy - we care about our employees and our customers - no room for jerks
  
  Fast-paced, growth-focused environment
  
  Travel - we get the whole team together in fun locations 3 times/year
  
  Remote culture - work from home (or wherever)
  
  Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
  
  Pick your own equipment/work set up
  Apply
- Customer Support Specialist
  
  Piktochart (Eastern Time Zone (UTC-4))
  
  customer support saas
  
  1 week ago
  At Piktochart, we strive to make our users’ day. We advocate happiness and delight, and we want you to be a part of our team to help make users happy! This is not a typical Customer Support role where you’re answering tickets and phone calls only. As a SAAS product, we conduct conversations with our users, analyze them and channel the feedback back to the product and the company so that we’re truly building customer-centric and forward products! If you care about helping users and making an impact in the visual communication space, please apply.
  
  Your mission :
  
  Help incoming customer conversations to ensure they have the best experience possible (teammates tend to help 60+ customers/send minimum 80+ emails and 10 chats per day) and adhering to our QA standards and company policies.
  
  Provide excellence customer experience with a high productivity level, quick first response time and short average handle time.
  
  Building relationships and engaging customers by going the extra mile to provide the best possible response.
  
  Identifying the customers' needs, clarify information, research each issue and provide solutions and/or alternatives, while providing the best value and empathy towards the user.
  
  Gather valuable customer feedback by conducting short user interviews, understanding customer pain points and forward to the Product Team.
  
  Perform logical troubleshooting. Accurately document troubleshooting steps for developers to troubleshoot and confirm resolution of reported issues.
  
  Writing documentation to help users help themselves (all the documentation on our Help Center is written and maintained by our Support Team).
  
  Contribute towards the improvement of Piktochart’s support system through ad-hoc projects such as revamping the FAQ section, revising tags, updating Customer Playbook etc.
  
  Receptive to giving and receiving candid feedback in order to improve individual and team goals
  
  You offer:
  
  An outstanding command of the English Language - written and spoken.
  
  A high degree of initiative, courtesy and professionalism to resolve most customer issues on first contact.
  
  A resourceful, quick and agile learner, quick-thinking and empathetic attitude.
  
  Adapt to quickly to changing priorities and customer needs.
  
  Ability to prioritize tasks and incoming requests accordingly.
  
  Ability to analyze the situation and make the best possible decision to resolve problems, typically related to assigned workload.
  
  A flexible mindset towards 24x7 operations (Shift work may be required).
  
  Clear and efficient communication including an out-of-this-world level of friendliness, politeness, patience, and professionalism. You do whatever it takes to delight customers!
  
  Being able to work autonomously.
  
  1-3 years of experience in Media/Tech supporting SaaS Applications.
  
  Nice to have :
  
  Some experience working within tight KPIs (Key Performance Indicators).
  
  Writing/web content creation experience (a plus).
  
  Working Time
  
  8:00pm-4:00am (GMT +8)
  
  Who are we?
  
  We are transforming the visual storytelling space by delivering an effortless user experience in creating beautiful, professional grade visuals. By pushing the limits of what’s possible in technology and taking time to understand our users, Piktochart has empowered over 15 million users worldwide to visually communicate in ways that were not possible before!
  
  The team that is behind Piktochart consists of 14 nationalities spread across 8 countries. Pair programming, mentorship, code reviews and group learning all form part of our daily lives and we consider it a privilege to continuously learn. The HOPEFUL values define our culture and inform our actions and decisions.
  Apply
See 31 more Customer Support / Customer Success jobs
Design (32)
- UX Designer
  
  Defiant (US only)
  
  ux layout
  
  Yesterday
  We are looking for a contract UX Designer to create web experiences that are intuitive, attractive, modern and usable.
  In this role, you should be an analytical and creative designer who is able to understand the value an application offers to the end-user, the challenges of making that value available in an intuitive way, and you should be able to come up with creative ways to solve that challenge.
  A strong portfolio of successful UX and other technical projects is essential. You will also need to be technical enough to have an informed conversation with the engineering team about the application, how it works and the technical challenges of creating user interface flows and elements.
  Ultimately, you will make our products more user-friendly and intuitive to attract and retain customers.
  This role will have you working on a specific product within the Defiant team. We'll share more details with top candidates and ask for a brief proposal.
  Activities
  
  Plan and conduct user research and industry analysis
  
  Interpret data and qualitative feedback
  
  Create user stories, personas, and storyboards
  
  Determine process flow with an eye for reducing friction
  
  Create prototypes and wireframes
  
  Conduct usability testing
  
  Responsibilities
  
  Combine UX thinking with design execution, to produce usable and intuitive user interfaces that drive conversions
  
  Plan and run user tests and other design research to inform design decisions
  
  Collaborate with the rest of the team to ensure visual cohesion and engineering efficiency across all user touchpoints
  
  Communicate design solutions to engineers and stakeholders
  
  Design and prototype elegant solutions for web and mobile apps
  
  Understand user needs
  
  Work within brand guidelines to create layouts that reinforce a brand’s style or voice through its visual touchpoints
  
  Skills and requirements
  
  A strong command of contemporary UX design tools
  
  Experience with usability testing
  
  Background in designing for web-based interfaces with proven mastery of responsive design
  
  Problem-solving and analytical skills with attention to detail
  
  A solid foundation in layout and design
  
  A solid technical background and knowledge base
  
  Company Culture
  
  You'll work with a team that is friendly, fast-moving, and highly capable with a sense of humor. There's no micromanagement here—we trust that you will see tasks through to completion and communicate with your fellow team members when needed or ask for help when needed.
  
  At Defiant, ‘trust’ is the attribute we value most highly among our team members.
  Additional Information:
  
  This contract role is contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a contract offer with the company.
  
  Requirements
  
  A proven portfolio covering both digital and print design.
  
  An online portfolio or samples of work demonstrating experience creating user-centered design solutions.
  
  Ability to follow brand guidelines and use good judgement to produce digital and print content.
  
  Ability to quickly understand and grasp topics and concepts related to the web security industry.
  
  Strong verbal and written English skills.
  
  Effective time management and attention to detail.
  
  An enthusiastic “everything is possible” attitude. Ability to see opportunity when problems arise.
  
  A fast and reliable internet connection.
  
  Note: This contract role is contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a contract offer with the company.
  Apply
- Web Production Assistant
  
  Ukufu
  
  html web design
  
  Yesterday
  Flexible/remote work role
  Join an experienced tech & product team
  
  Ukufu* (pronounced oo - koo - foo) is a new AI powered content aggregation mobile application for professionals.
  Ukufu version 1.0 has recently been launched for Android and iOS!
  We recently closed a round of seed funding from a couple of smart and supportive investors, and we are excited for the next stage of our journey!
  
  Watch a short message from Josephine Pinto, the Ukufu Product Manager who you will be working with:
  https://www.youtube.com/watch?v=CwO2g8CWpHc
  
  Our mission is bold:
  
  Build an intelligence layer around the 10 000 English news-related content pieces that get published daily. Then use this layer to power an easy-to-use category based content aggregation app that helps professionals efficiently consume content across multiple content sources.
  
  We believe that there is a big opportunity to improve the breadth and depth of content consumption for professionals.
  
  View a quick overview of our product here:
  https://www.youtube.com/watch?v=aN9GNm0WCD0&feature=youtu.be
  or download the app at http://ukufu.com.
  
  Over the next 6 - 12 months, we will be focussed on stage 1 of building out our product - working closely with users to build something amazing that we can then scale up in stage 2 - building the product into a sustainable profitable business.
  
  Our headquarters are in the Sydney CBD, but we have team members around the world. This role requires a daily 5 hour cross over time with the Sydney Australia time-zone.
  
  Our remote-friendly work culture and processes have been in place for a couple of years (some of our team used to work together on a product that reached over 4 million users) and our distributed team structure is working well.
  We work hard at fostering a focused and friendly workplace, where team members are able to do their best work.
  
  We are looking for someone with outstanding web production experience, a mature attitude, a product flair, and a preference for working with a small smart team, to join us in the role of Web Production Assistant at Ukufu.
  You will work with the Ukufu Product Manager and other members of the team.
  
  The role:
  
  You will be working with the Ukufu Product Manager on a wide variety of projects relating to the build-out and go to market strategy of our app. You will be involved with everything from assisting with Social Media posts, to cleaning up data feeds, to writing copy for product updates and helping with customer service. This is a diverse role that would appeal to someone who likes variety in their day to day work.
  
  At least 5 years of relevant experience in a web designer/web production/social media or similar related role.
  University Degree or equivalent industry experience.
  Working knowledge of HTML/CSS.
  Familiarity of working with images for the web and experience with Adobe products or similar.
  Experience working with CMSs to update websites/blog.
  Strong writing ability.
  Experience with website/mobile app testing.
  Familiarity working with Excel or similar.
  Exceptional attention to detail.
  Mature attitude.
  Experience working remotely - access to high-speed reliable internet and a quiet workspace for video calls.
  At least 5 hour work time cross over with Sydney.
  
  Bonus Skills:
  
  Video and / or audio editing experience.
  
  Experience using Social Media for marketing, communication and branding purposes.
  
  Strategic marketing experience.
  
  Graphic design experience.
  
  Customer service experience.
  
  Our application process usually includes a chat with the Product Manager, a short take-home task, then a chat with an additional Ukufu team member.
  
  * Ukufu comes from the Zulu word Ukufunda, which means “to learn”.
  Apply
- Senior Product Designer
  
  Remind
  
  Product Design
  
  2 days ago
  8,300 students drop out of school every single day. We're looking for people to help us change this.
  
  About us
  
  Remind, the leading communication platform in education, helps educators reach students and parents where they are: their phones. With nearly 30 million active usetrs, we’re one of the fastest-growing companies in education technology, but we have our sights set on something bigger: giving every student the opportunity to succeed.
  
  Design at Remind
  
  The design team creates elegant, user-centered experiences that solve gnarly problems. After all, connecting millions of people through a behavior as straightforward as chatting requires serious simplicity. This takes hard work, honesty, and finely-tuned communication with each other. We take pride in our craft and look to our users first for inspiration. We’re looking for a designer who can humbly approach this problem space and come out the other end with a confident narrative that describes the communication platform of tomorrow.
  
  You may be a fit for this role if you:
  
  Have 3+ years of experience shipping products at a tech, product-driven company
  
  Can reduce complex problems to simple narratives and solutions that strike the right balance between flexibility, power, and ease of use
  
  Are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
  
  Consistently iterate through refinements in your work to the finest details
  
  Love working with other designers to help them learn and grow—and have them help you learn and grow
  
  At Remind you will:
  
  Embrace complex design problems and drive simplicity through elegant solutions
  
  Craft user-centric designs across platforms by incorporating insights from both qualitative and quantitative data—be data-informed and opinionated
  
  Partner with engineers, designers, researchers, and product managers to build products and features from conception to launch
  
  Contribute to the vision and overall strategy for our products
  
  Benefits and perks
  
  Competitive salary and equity
  
  401K
  
  100% health coverage for you and your dependents
  
  Open vacation policy
  
  Paid parental leave
  
  Parking and commuter benefits
  
  Remind is an equal opportunity employer, and we're committed to diversity and inclusion in the workplace. We aim to represent the students, teachers, and parents we serve, and we welcome, support, and empower all the diverse individuals in our community.
  Apply
- Product Designer
  
  Process Street
  
  saas Product Design
  
  4 days ago
  Who We Are
  
  Process Street is a SaaS platform that helps companies manage their processes and workflows to make recurring work fun, fast, and faultless. We are a lean, flexible, 100% distributed team that relies on systems to improve output 10X. Process Street is backed by leading investors, including Accel, Salesforce, and Atlassian.
  
  A distributed team means freedom and flexibility: All 40-plus of us work wherever we’d like—reliable internet access is our only requirement. Spread across 9 time zones in 10 countries, we sign into Slack and open up our work tools on the schedule that fits our lives best. We communicate asynchronously, work autonomously, and take ownership of our work. Distributed work isn’t for everyone, but if it fits your management style, it’s a life-changing benefit.
  
  Camaraderie from afar: Being 100% distributed doesn’t stop us from getting to know each other— we have daily conversations in chat, weekly “coffee” pairings with coworkers, and once a year we all come together for an all-team retreat.
  
  Our values: As a small, nimble company, we want our employees to feel empowered to make decisions and define the future of our company, so our values include:
  
  Act like an owner (Agency!)
  
  Default to action (Processes are great; bureaucracy isn't!)
  
  Focus on the process (See? Great.)
  
  Practice prioritization (There are an infinite number of useful things to do. We trust you to pick the best ones.)
  
  Pay attention to details (Our customers count on us!)
  
  Over-communicate everything. Twice (See what we did there?)
  
  The Opportunity
  
  We’re looking for a Product Designer to ‘own’ design who is excited about the opportunity of building Process Street from the ground up. You should have a strong portfolio of professional design projects that focus on simple UI and intuitive UX.
  
  What You’ll Do
  
  Promote and deliver exceptional user experience design from discovery to delivery
  
  Design and deliver wireframes, user journeys, hi-fidelity mockups and prototypes optimized for web and mobile interfaces
  
  Conduct user interviews, usability testing, and analysis
  
  Contribute to and help maintain our design system
  
  Partner with our engineers, product managers, and stakeholders to oversee user experience for features from conception to launch
  
  About You
  
  You should have a portfolio showing UX problem solving and great visual designs
  
  Must demonstrate a clean, simple design aesthetic coupled with a passion for pixel perfection and usability
  
  Ability to thoughtfully present and defend your designs and to communicate complex processes
  
  You jump in and learn what you don’t know
  
  You thrive in fast-paced environments and know how to switch hats and fill in the blanks when needed
  
  Excellent communicator who can clearly articulate design decisions from the user’s perspective, while backing it up with research and data
  
  Excellent verbal and written communication skills in English
  
  What You’ll Bring
  
  2+ years of commercial experience in UX/UI Design
  
  Experience in using UX design best practices to design solutions and an understanding of mobile and responsive design
  
  Expertise in standard UX software such as Sketch and Invision
  
  Experience designing digital apps and systems; you have helped ship products before, ideally in the SaaS/B2B space
  
  Bonus Points For
  
  Design systems experience
  
  Working knowledge of HTML5/CSS3 and ability to communicate with engineers when handing off designs
  
  UI interactions with just-right animations and transitions
  
  Data visualization, dashboards, and reporting
  
  An understanding of Business Process Management and Workflow automation
  
  Diverse Teams Build Better Products
  
  Legally, we need you to know this:
  
  Process Street does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.
  
  But we want to add this:
  
  We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.
  Apply
- Product Designer
  
  Articulate (US only)
  
  Product Design sketch responsive
  
  1 week ago
  Articulate is looking for a product designer who lives to create amazing customer experiences. We’ve just launched a new product (and brand) calledrise.com, and we’re really excited to hire a talented designer to join our product team. Never heard ofrise.com?Check out this video.
  If you’re a multi-talented individual who thinks about product development holistically and has great design and UX instincts, you’ve come to the right place. For this position, interaction design capabilities are paramount. As a member of our team, you’ll produce intuitive experiences by creating efficient user flows, detailed wireframes, innovative pixel-perfect visual designs, and interactive prototypes. You’ll work alongside development teams and fellow product designers to bring awesome products and features to life. We’re a small design team, so while your main focus will be on Rise, the ability to wear multiple hats and shift contexts quickly is key.
  
  What you'll do:
  Craft efficient user flows, thoughtful wireframes, and high-fidelity interaction designs
  Create detailed design specs with all manner of states considered, well-annotated and ready for handoff to our product development team
  Support your designs with animated and sometimes interactive prototypes when needed to demonstrate an interaction
  Serve as a working member of a swiftly moving cross-functional team working on multiple projects at one time
  Meet with the executive team regularly to discuss product and transform product insights into intuitive, user-friendly application features
  Conduct lightweight research of the competitive landscape and learn from user feedback
  What we're looking for:
  An experienced product designer with at least 5 years’ professional experience in fully responsive web environments
  Someone with a passion for amazing product design and an appreciation for elegant user experiences
  A well-spoken, humble creator who can present ideas effectively
  A highly motivated individual who is self-directed and has high attention to detail
  An outstanding team contributor who can provide a thoughtful viewpoint on product design in a flexible and easygoing way—you are well-versed in giving and receiving feedback constructively
  An open-minded thinker who’s constantly in search of engaging, usable interaction patterns and cutting-edge design work in the real world
  Skills in Sketch, Zeplin, Principle, Photoshop, and Illustrator are a must
  About Articulate
  
  Articulate is a highly successful, fully remote software company that’s changing the way the world learns. Our award-winning e-learning tools are used by 98,000+ organizations across the globe to create engaging online and mobile courses. Our customers include 93 of the Fortune 100 and 19 of the top 20 U.S. universities. And our online community of 800,000+ members is the largest, fastest-growing community in the industry.
  
  We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We’re all free to exercise our crafts the best way we know how to reach our goals as individuals and teams. Each and every one of us is focused on producing results that directly impact the company’s success. And we all strive to do what’s right by people, both internally and externally, instead of taking the shortest route to the highest profits.
  
  We honor people’s humanity in all of our disparate experiences and social locations, accepting each person as an individual with a story worth listening to and honoring. We believe that honoring everyone’s humanity means being committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position.
  
  Learn more about our culture.
  Apply
- Motion Graphics Designer
  
  Doximity (US only)
  
  adobe creative suite motion graphics
  
  1 week ago
  Doximity is transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients. We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build the future of healthcare.
  
  Doximity's Video Production team creates engaging content about our clients' products through short video animations. We work collaboratively with a group of writers, editors and client success managers, and we all strive to create content with a high production value that is informative, polished and engaging. Our team is expanding and we are looking for a motion graphics designer to join us full-time either from our San Francisco, CA office or remotely. This will primarily involve developing motion graphics and levering existing client content to create social videos for distribution on our platform, and will not involve film production or live shoots.
  
  This position requires project leadership and comfort in a very fast-paced environment. The successful candidate will have prior agency or healthcare industry experience and must be an excellent communicator, comfortable interacting with both internal teams and external clients.
  
  How you’ll make an impact:
  
  Work independently managing multiple project priorities and deliverables
  
  Create storyboards and bring to life the clients' brief to ultimately deliver high quality digital media
  
  Animate various styles of motion graphic elements, including but not limited to: charts, infographics, text, logos, images.
  
  Enhance already produced live-action videos with engaging animations that help drive the narrative
  
  What we’re looking for:
  
  5+ years of professional motion graphics experience
  
  A strong storyteller and designer with an online portfolio showcasing your work (specifically, video reels including motion graphics)
  
  Animation/motion graphics reel or portfolio showcasing your commercial/corporate video work and strong technical skills, design aesthetic, and awareness of current media trends
  
  Strong sense of timing, pacing and movement in all animations
  
  Advanced knowledge of Adobe Creative Suite, specifically After Effects, Illustrator, Photoshop, Apple Keynote
  
  Experience developing project briefs and scripts into storyboards
  
  Ability to follow brand design guidelines and ensure visual identity across all media
  
  High attention to detail
  
  Self-management and motivation to keep projects on track
  
  Strong communication and collaboration skills
  
  Great customer service with emphasis supporting the corporate sector and the ability to deal with client issues quickly and positively, seeking assistance when required
  
  Bonus Points:
  
  Experience working with and editing audio files
  
  About Doximity
  
  We’re thrilled to be named the Fastest Growing Company in the Bay Area, and one of Fast Company’s Most Innovative Companies. Joining Doximity means being part of an incredibly talented and humble team. We work on amazing products that over 70% of US doctors (and over one million healthcare professionals) use to make their busy lives a little easier. We’re driven by the goal of improving inefficiencies in our $3.5 trillion U.S. healthcare system and love creating technology that has a real, meaningful impact on people’s lives. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us!
  
  Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
  Apply
- Senior Product Designer - Acquisition/On boarding
  
  Upwork (US only)
  
  Product Design UI/UX
  
  1 week ago
  Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic and social opportunities worldwide. Every year, almost $2 billion of work is done through Upwork by skilled professionals who prefer the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? That’s the future of work. Come help us build it.
  
  This position is remote, and can be based in AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, MT, NV, OR, TN, or PA
  
  Upwork is looking for a Senior Product Designer who is enthusiastic about solving complex problems with the user at their heart. You will help drive experiences focusing on helping users find the best matches for their needs, working closely with product and engineering to create high quality and easy-to-use products that help our users achieve their goals and take their businesses to the next level. Working with our cross-functional team, you’ll define mental models and uncover ways to use the connections and interdependencies across our product to create flexible and powerful user experiences. You’ll also get to support our mission of creating economic opportunities so people have better lives.
  
  This role requires curiosity, critical thinking, an ability to think abstractly and a thoughtful approach to problem solving.
  
  Your Responsibilities:
  
  Collaborate with user researchers, product managers, data scientists, developers, and other designers to frame problems and take ideas from ideation through implementation
  
  Demonstrate high quality design practices by ensuring decisions are made with appropriate user insight and follow existing UX/UI systems while making well-informed decisions to create new patterns
  
  Lead projects through an end to end design process: research, ideation, strategy, information architecture, interaction design, launch and testing.
  
  Build a variety of design assets to communicate your concepts to a broad range of partners and end users; ranging from strategy and experience concepts to detailed design systems and assets
  
  Work closely with developers to deliver a polished final product
  
  Mentor members of the design team
  
  What it takes to catch our eye:
  
  3+ years experience in industry experience as a UX designer dedicated to the complete UX design and development lifecycle of several successfully launched desktop or mobile applications
  
  Experience at crafting experiences across multiple channels and operating systems including desktop and mobile.
  
  Must be self-motivated, excellent communicator, comfortable following direction, and able to balance great design with meeting short deadlines
  
  Able to successfully lead all aspects of a project from start to finish
  
  ***Portfolio is required***
  
  How to really knock our socks off:
  
  Solving complex problems is why you get up in the morning
  
  Experience in working closely with and using data science to create stronger and more relevant user experiences
  
  You thrive working in collaborative work environments and are able to work creatively with remote team members.
  
  Strong work ethic with the drive and willingness to focus and commit
  
  A passionate advocate for crafting high-quality designs that deliver memorable experiences that users will love.
  
  Come change how the world works.
  
  At Upwork you’ll help shape the future of work. From our offices in San Francisco, Santa Clara and Chicago, together we’re creating exciting new opportunities for a world of professionals. You’ll be part of a vibrant culture built on shared values: Inspire a boundless future of work, Build amazing teams, Put community first and, Bias towards action. Along the way you’ll have fun and enjoy the perks of a people-first company: Work from Home Wednesdays, daily breakfasts and lunch, regular in-office happy hours, top-notch benefits … and more. Check out Upwork’s spotlight on The Muse for a glimpse of our daily work/life balance.
  
  Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
  
  #LI-JS1
  Apply
See 25 more Design jobs
Marketing / Sales (62)
- Associate Marketing Analyst
  
  Pathrise
  
  growth customer acquisition analytics
  
  Yesterday
  What is Pathrise?
  Pathrise (YC W18) is an online program for tech professionals that provides 1-on-1 mentorship, training and advice to help you land your next job. On top of that, we're built around aligned incentives. You only pay if you succeed in getting hired and start work at a high-paying job first.
  
  Everyday we are expanding our team and our services. We are looking for sharp, scrappy and fun individuals who are ready to jump in (head first) into a new role with us. We are a small team and we love working together to improve our fellows chances of getting the job of their dreams! If this sounds like something you'd be interested in we want to talk to you.
  
  Our Mission
  We seek to uplift job seekers in their careers and help them fulfill their hopes, ambitions and livelihoods. Read more about why we’re driven to do this in our manifesto.
  
  We are looking for an Associate Marketing Analyst to join our Growth team. This person will be specifically focused on customer acquisition and will be primarily responsible for managing our growing acquisition channels through campaign creation and optimization. This person will need to be able to track results against goals and analyze areas of opportunities while managing budgets. A strong candidate will have hands on experience working in performance marketing and have the ability to make data-driven decisions. They will also be detail-oriented, and have excellent communication and teamwork skills. Depending on each candidate’s qualifications, this position could also be approached as a contract or contract-to-hire role as well.
  
  About you
  Experience in a fast-paced work environment and works with a bias for action
  Have the potential to “scale” with the company and take the lead as we grow
  0-3 years in a customer acquisition or growth marketing role, with past experience leading or supporting one or more core customer acquisition functions such as paid advertising (paid search, paid social, display, offline etc.), marketing automation or acquisition driven content marketing or seo
  Some level of experience with web or mobile analytics such as google analytics, Mixpanel, Heap, etc.
  High attention to detail, strong analytical skills and the ability to make data-driven decisions
  Demonstrate the ability to be both strategic and tactical to solve problems
  Bachelor’s degree or equivalent work experienceLoves mentorship and helping others succeed
  What you will do
  Help manage, test, and scale acquisition tactics across a range of channels including paid advertising
  Thoughtfully track performance of channels as they relate to team and business KPIs
  Generate ideas for new tactics and channels we can test to help our company grow
  Review industry evaluations and handle admissions conversations with potential fellows
  Contribute to curriculum and teaching sessions and workshops
  Handle fellow queries for job search support and interview practice
  Benefits
  Great health, dental and vision benefits
  Free daily catered lunches and snacks
  Commuting costs covered
  Unlimited PTO
  Ability to grow in your career and make a difference to individuals and the society
  We do not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by law. If you need assistance or an accommodation due to a disability, please let us know.
  
  If you are also interested in the fellowship, please apply here: https://www.pathrise.com/apply.
  Apply
- Head of Growth
  
  RainForest
  
  saas growth
  
  2 days ago
  
  About Rainforest
  Rainforest QA is an on-demand QA solution. It’s our mission to enable development teams to deliver bug-free software while moving at the speed of continuous delivery. We're a truly a global team with a physical footprint in San Francisco, allowing us to bring together the best and most diverse talent. Our commitment to the distributed team model and to our company values has earned us multiple culture and workplace awards and helped us build a diverse team of individuals working toward the same goal: change the way QA is done. Visit our website, our instagram and our twitter feed to learn more about our company.
  
  A quick product explainer video can be found here.
  
  Awards
  - Inc. Best Workplaces 2018
  - Forbes 2017 - The Cloud 100 - World's best cloud companies
  - Great Place to Work Certified 2019
  
  About this Role
  As our Head of Growth, you will be accountable for growth, revenue, and profitability of our app. Working with other cross-functional teams, you will develop and execute a comprehensive strategic plan to identify and drive activities impacting revenue growth for the company. We've recently adopted a low friction, product-led go-to-market strategy and there are lots of opportunity to orchestrate and automate customer acquisition, expansion, and retention activities. We're looking for someone with both the right experience and enthusiasm to break new ground and help innovate more effective growth strategies with us.
  
  - Develop a strategic customer acquisition and retention roadmap to hit growth targets and maximize long-term ROI
  - Plan campaigns from idea to results; owning objectives, tools, team, progress, and reporting
  - Own the infrastructure and instrumentation needed for rapid growth; evaluate tools, build models, testing capabilities, KPI dashboards
  - Use analytics, customer data, and predictive scoring to identify high-growth customer segments
  - Create and qualify leads through initiatives including SEM, content marketing, nurture programs, partner marketing, social media, email campaigns, webinars, and other channels
  - Drive continual improvements in lead conversion rates, close rates, and funnel velocity
  - Collaborate to build reports and KPI dashboards to provide visibility into marketing spend
  - Think creatively about new ways to reach customers and increase relevance; execute experiments to prove your hypotheses
  
  Q&A with the CEO
  View some short clips of our CEO Fred Stevens-Smith talking about this role:
  - How critical is this role at Rainforest?
  - What kind of company do you want to build?
  - What is the big opportunity here?
  - What is your vision for the product?
  
  About You
  Must Haves
  - You're passionate about and experienced in growing SaaS products
  - You have at least 5 years of growth or demand generation experience, preferably with a low touch, product-led SaaS company
  - You've owned KPIs and have been directly responsible for creating and executing plans to drive growth
  - You have prior demonstrated experience and comfort working with cross-functional, high velocity Product teams
  - You have outstanding analytical skills, with preferably a Technical or MBA degree
  
  Other Differentiators
  - You have experience growing products that sell to developers or other technical audiences
  - You've worked at a fast moving startup
  - You have previously successfully worked in a remote, distributed team
  
  How we'll reward you
  - Flexible, remote work options
  - Generous vacation time
  - Competitive compensation and stock options
  - Professional development, career coaching, and conference attendance
  - 3 offsites per year: every ~4 months we arrange an offsite for the whole company to get together so we can get to know our colleagues better and understand what we need to do. The location is ever changing, so you will get to see some new places! Our last offsite was in Kuala Lumpur, Malaysia.
  
  Our Values
  We are intentional about culture, and these are the highest level ways we have come up with to describe how we work and interact.
  
  😇 No BS, No Ego
  We are radically candid with each other in every interaction. This means a lack of politics, a lack of showboating, a lack of BS. This also means brevity, clarity of thought, and clarity of communication. We give and take feedback without ego, with the knowledge that we all are operating with good intent. No ego is the check system to balance no BS and keep it kind. No ad-hominem attacks.
  
  🐢 1% better every day
  Continuous improvement is what motivates us. We design our product, our organization and our careers to be continually improving. Mistakes are only bad if they are repeated. Experiments are only wasted if they are not learned from.
  
  🛠 Own the journey
  We are all owners. We demand that of each other. The journey we own is threefold: our customers’ journey, our tribal journey and our personal journey. Our reason for existence is to nail our customer journey, so that we can scale our tribe’s success.
  
  Apply
- Solutions Product Marketing Manager
  
  Fastly (US only)
  
  copywriting analytics
  
  4 days ago
  Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.
  
  Fastly’s customers’ use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travellers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real-time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.
  
  We’re building a more trustworthy Internet. Come join us.
  
  Solutions Product Marketing Manager
  
  As a Solutions Product Marketing Manager, you will play a critical role in defining and advancing the Fastly value proposition across one to two key industries. You will become an expert in your markets, developing end executing upon integrated go-to-market plans. This role requires close alignment with sales, demand generation, product management, and client services teams, driving cross-functional team projects and creating critical content to enable customer success. Our product marketing team is growing quickly, and we are looking for someone who is excited to play a critical role in driving sales success in these industries.
  
  What You'll Do
  
  Develop go-to-market strategies, identify impactful solutions and use cases, contribute to thought leadership, and open up new market opportunities for target industries
  
  Work continuously with industry-specific sales, sales engineering, and product teams to create compelling messaging that aligns to our product value propositions
  
  Deliver sales trainings and create sales tools to disseminate information across the team
  
  Support Fastly’s industry-specific demand generation campaigns by creating high impact assets including white papers, solution briefs, webinars, infographics, landing pages, and blogs
  
  Become a subject matter expert at Fastly in 1 to 2 core industries, engaging closely with corresponding industry-focused sales teams and sales engineers and representing us at industry events
  
  Stay abreast of industry trends and developments through ongoing research and analyst engagements and leverage insights to develop targeted messaging
  
  Create buyer personas for your industries in order to articulate their concerns, identify buying trends, and ultimately understand how Fastly can help address their needs
  
  What We're Looking For
  
  4+ years of proven track record in delivering highly technical products to an enterprise buyer
  
  Strong analytical abilities, with experience sizing and prioritizing market opportunities
  
  Excellent copywriting, editing and communication skills
  
  Highly competent and confident presenter and trainer
  
  Proven ability to understand complex technologies and apply learnings to extract compelling value propositions for different audiences
  
  Ability to provide consultative input to senior sales leaders based on market insights
  
  Ability to juggle multiple projects in a dynamic, high-pressure environment
  
  Attention to detail and discipline to follow established policies and process or create new processes as needed
  
  Experience leading complex, time-sensitive cross-functional projects, preferably in the cloud space
  
  Experience in the CDN, security or cloud computing space would be highly valued
  
  Why Fastly?
  
  We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
  
  We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
  
  We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
  
  We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
  
  We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
  
  We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!
  
  Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.
  
  Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.
  
  *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.
  
  Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
  Apply
- Strategic Finance Manager
  
  RainForest (US only)
  
  ADS finance
  
  5 days ago
  Rainforest is searching for a Strategic Finance Manager, reporting directly to the Head of Finance, and sitting with the CEO and COO for all key strategic decision-making.
  
  We’re building our business a little differently, and we’re looking for someone who is excited by our particular vision: stay small and IPO. We want to get to IPO revenue, growth rates, and margin, while staying under 200 people. To do this, our core operating principle is ‘nail with people, scale with software.’ We expect every member of our team to build operational leverage not through hiring humans but through creativity, software and outside services.
  
  We are building towards this ambitious outcome from a position of strength. We are cash-flow breakeven with money in the bank and stage-appropriate ARR. We have patented, differentiated and defensible core technology, and a huge market that has yet to be solved through software.
  
  Function and Responsibilities:
  Apply an analytical approach to support strategic decision making, with a focus on capital allocation decisions, headcount growth and long-term financial planning
  Work on Rainforest's operating model, financial & metrics reporting and related deliverables for executives, functional leaders and the board of directors
  Own Rainforest’s forecasting and budgeting capabilities for the full P&L, ongoing reporting processes such as the annual budget and monthly / quarterly packages
  Assist management team in communication with board and external stakeholders
  Facilitate ad-hoc and cross-functional strategic and operational projects and execute on strategic projects independently and with Business leaders
  Analyze revenues, expenses, and monthly actual to ensure accuracy and perform variance analyses to ensure financial performance of the business
  Partner closely with accounting team to ensure deep understanding of financials and deliver accurate financial reporting
  Provide detailed analyses on trends that will assist in decision making and corporate plannin
  Requirements:
  4+ years experience in finance for a rapidly growing software company (ideally SaaS or a business with a subscription component), with clear title progression and outperformance at each level
  Ability to work independently, think creatively, manage multiple projects and deliver results in a fast-paced, cross-functional environment
  Experience presenting analysis and recommendations at executive & board levels
  Able to operate on multiple levels of abstraction, from strategy to execution, be business-minded and collaborative
  How We'll Reward You
  Competitive compensation and stock options
  100% Medical, dental, and vision insurance covered (75% for dependents)
  Voluntary 401k program
  Weekly lunch stipend
  Subsidized commuter benefits
  Unlimited Vacation
  3x/year company offsites to bond with the entire company and explore exciting destinations around the world (last 3 off-sites: Okinawa, Budapest, Kuala Lumpur)
  We are a remote first company!
  Our commitment to diversity & inclusion
  At Rainforest QA we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.
  Apply
- Partner Manager (f/*/m)
  
  Frontastic (Europe only)
  
  ecommerce saas
  
  1 week ago
  Frontastic is looking for a Partner Manager (f/m/*) as full-time employee.
  ABOUT US
  We're a fast-growing startup founded in 2017 to bring APIs into better human interaction. We offer a cloud platform accelerating teams to create mobile-first frontends for the API economy. We're doing this as a 100% remote native company: currently 28 people from 8 countries in Europe (and counting).
  ABOUT THE ROLE
  As Partner Manager you are the connection pillar between our partner community and Frontastic. You will work closely with the executives, the sales departments and developers of existing and potential business partners and agencies in order to generate joint business. You have a background in partner management in the Software as a Service industry and ideally a deep understanding of the E-Commerce industry. You are communicative and love to talk to C-Level and decision-makers of potential partners on equal terms.
  WHAT YOU'LL DO
  Partner with sales to drive partner sourced referrals and effectively co-sell with agency partners.
  Lead and collaborate with the Frontastic marketing and product teams to develop and implement effective go-to-market strategies (new integrations, new features, new markets) with new and existing partners.
  Responsibilities include working with and communicating across multiple team functions within Frontastic and within partner organizations.
  Work with partners to drive joint marketing initiatives through events and other marketing campaigns.
  Work with the partners to develop partner success metrics, including specific KPIs that drive customer adoption and revenue growth for both Frontastic and the partner.
  Work closely with the Frontastic product and client success teams to ensure smooth on-boarding experiences and servicing processes of acquired new customers using partner integrations via the Frontastic platform.
  Deliver compelling capabilities demonstrations of the Frontastic platform and address high-level technical questions, serving as a subject matter expert around how customers use Frontastic to build seamless user experiences.
  Act as a primary point of contact/product owner for solution and partnership.
  Plan, organize, lead, and control balanced revenue growth, continued customer awareness and customer satisfaction with a long term, multiyear focus.
  Serve as a role model, source of inspiration, and coach for less experienced peers.
  Partner with leadership in cultivating an environment of teamwork, openness, creativity, and continuous improvement.
  You may speak at meetups and conferences
  WHO YOU ARE
  You reside and work in Europe
  You have good writing and communication skills in English
  Speaking German is an advantage (but not necessary), as we currently have a large share of German customers.
  You're an experienced partner manager in the software industry or worked in direct sales roles for at least 3 years.
  You're experienced in the e-commerce industry.
  You understand business partner and customer requirements and problems and are able to translate them into product features
  You know what to prioritize, creatively solve complex problems, and use data to make decisions. You have a deep level of knowledge about how businesses work, keep up with relevant practices and trends, and know the competition.
  You are a great salesperson with sales methodology knowledge. Your extensive experience will allow you and others to skillfully negotiate wins internally and externally while maintaining strong relationships.
  You have a passion for getting things done, carry out responsibilities with minimal direction, enjoy working hard, are full of energy for challenges, and seize opportunities more than others.
  You can relate technical benefits and constraints of a platform to business requirements and are willing to embrace problems by non technical shareholders and incorporate their requirements.
  You have an open and honest personality with a good sense of humour and a confident appearance
  You're good at networking and getting in touch with others quickly
  You have a well-structured working style and are used to managing many projects at the same time.
  Please note: this role does involve an amount of travel (up to 30%) mainly within Europe.
  OUR VALUES
  Our team strives to constantly improve itself following these values:
  Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.
  Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).
  Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.
  We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration is key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.
  Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.
  HOW WE WORK
  We're a 100% remote-native company. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication.
  We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.
  We meet four times a year in person: one five-day retreat and three two-day retrospective focused meetings.
  COMPENSATION
  For this particular job we are offering to pay between 80.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation. In addition, we offer 28 vacation days and €200/month co-working stipend. Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. We strive to find a good balance between local laws and conventions, and a general fairness. And we're always open to your suggestions.
  WE'D LOVE TO HEAR FROM YOU!
  If this job sounds interesting to you, please try to point out where you match to our requirements in a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!
  Apply
- Product Marketing Manager
  
  Gitbook (Full-remote)
  
  product marketing B2B/SaaS
  
  1 week ago
  GitBook is a modern documentation platform sustained by some of the best SaaS europeans VCs (Point 9 Capital, Notion Capital, Fly VC). Our ambition is to empower team's intelligence. We want to help teams work more efficiently by creating a single place to leverage their knowledge.
  ‌
  GitBook is now used by over 500,000 users and thousands of teams such as Adobe, Netflix, Decathlon, or Google. We're working on an ambitious next product step to redefine "core team work". Moving toward this next step is a great opportunity for us to rethink our branding and positioning, that's why we're looking for our first Marketing person (based in Lyon or working remotely) to join our team and help us reflect how great our product is.
  
  As a Product Marketing Manager, and being our first Marketing person, you will play a major part in determining our product marketing and communication strategy.
  
  🙌 What will you be doing ?
  
  Your role as a Product Marketing Manager will be to determine the value proposition and positioning GitBook should have and reflect it outside of the company.
  
  On a daily basis you will :
  - build our communication strategy for outsiders (prospects, investors etc.) and insiders (our current users) to raise GitBook's awareness
  - build and communicate a clear opinion on how our users should best be using GitBook
  - partner with the entire Go-to-Market team to better understand customers' use case and market dynamic to influence GitBook's growth
  - work with the Customer team to provide accurate self-service resources for our customers and create value-added content (webinars, articles, sales pitches, website…) to highlight our product (new features, value proposition), and enhance our users (case-studies, webinars, events...)
  - partner with the Product team to be aware of any changes in the product and be able to communicate its added value to our customers and potential prospects.
  
  As you may have understood everything (or almost everything) is to be done so you will have a great opportunity to develop new ways to increase GitBook's awareness and influence our customers' engagement.
  
  🎯 What do you need to succeed ?
  your amazing communication skills in English both written and spoken
  your expertise in product marketing as you have previous experience building strong product marketing strategy, processes and roadmap, ideally in SaaS B2B
  your ability to create value added content and your story telling skills
  You will be an addition to our culture as :
  you always Ambition (Aim Higher) the next step of your work, whether it’s building a feature, improving a team process, etc.
  you have a deep sense of Ownership (Take control & Own it) as when you observe a problem, you don’t wait for someone to fix it, but you take the responsibility of fixing it.
  you have a sense of Accountability (Be accountable to results) as you are focused on outcomes (not on efforts).
  you Care (Give a shit) and empathises with customers as you take the time to understand their frustrations, needs, and root-problems. Which also proxy to the team as you help them achieve and learn; to better serve our mission.
  you are able to Train (Grow yourself) as, when facing an unknown challenge, you learn from it to create leverage for the team.
  you are Genuine (Say it and accept it) as you are candid, respectful and transparent in your communication.
  you are a Team player (Leverage the team) as you acknowledge that leveraging the team and different skills enables to create an outcome that's bigger than the sum of it's part.
  you are an Architect (Plan & Build) as you value building long-term solutions beyond simple day-to-day execution. You start new projects breadth-first, solve the broad easy problems first and then dive into the details.
  You will also appreciate :
  🏥 health insurance
  🍽 lunch voucher thanks to Lunchr card (around 9e/day)
  🚊 refund of your public transport subscriptions up to 50%
  💪 to have an impact by building a product that helps thousands of teams and users around the world
  🚀 to move fast and learn in the challenging environment of a fast-growing startup
  🛋 to work remotely whenever you want to
  🏡 to enjoy our offices in the center of Lyon whenever you want to as well
  🍫 to gather with the entire GitBook's team to share lunches and sweet breaks as we love food
  ⚽ to (sometimes) practice sports with GitBook's team
  😎 to work with "the coolest team on earth" !
  🏄 to go on team off-sites twice a year (summer and winter)
  ✨ What's next ?
  
  1. First, you need to send us your application to express your interest and we will review it (of course we'll get back at you whatever the decision)🙂
  2. As the next step, our Talent Manager will call you so the both of you will be able to ensure there is a correlation between GitBook's expectations, the role and your own expectations.
  3. Then you will have a call with the Hiring Manager to deep dive into day-to-day, on-the-job skills etc.
  4. We will give you a Use Case to work on so you'll have a better understanding of your potential day-to-day challenges at GitBook and it will be a perfect starting point for the next step
  5. Meeting with two members of our team to share about role specifics such as required skills, knowledge, abilities as well as working environment, day-to-day life...
  6. Finally, you will have the opportunity to meet with the entire team to determine if we would like to work together on a daily basis and share drink/lunches after work.
  Apply
- Zoom Phone Sales Manager - Majors Segment
  
  Zoom (US only)
  
  sales Enterprise PBX
  
  1 week ago
  Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!
  
  We are looking for a Zoom Phone Sales Manager for the Majors segment (1,001 to 10,000+ employee size, Non-named and Named Accounts) with the right energy, competitive spirit, personal drive and track record of success in Sales. This position involves working with existing and new customers to provide them Cloud PBX services that meet their telephony and video needs.
  
  Responsibilities:
  Lead a team of Zoom Phone Account Executive’s to achieve quarterly quotas
  Mentor team members and lead complex sales engagements
  Develop a strong understanding of key product differentiators, sales methodologies and processes.
  Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives.
  Develop a sales’ strategy for the assigned territories that will identify and target prospective customers.
  Prepare and present sales presentations to Executive and C- level prospective clients
  Manage the sales pipeline from first contact through the successful implementation of our solution.
  Communicate regularly and effectively with Sales Operations, providing accurate and timely sales forecasts, and maintaining accurate and current records in Salesforce.com automation system
  Drive team growth through effective and strategic hiring Continuously work to educate and promote growth for direct reports
  Continuously work to educate and promote growth for direct reports
  Requirements:
  3 years + experience managing a direct or sales overlay team is preferred
  10 + years of Account Executive experience at a technology company
  Experience selling to Majors and Enterprise clients
  Direct Cloud PBX Product selling experience
  Direct PBX and/or S4B deployment experience required
  Experience selling to Enterprises
  A proven track record of closed sales, client satisfaction, & team work
  Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process
  Demonstrated ability to accurately manage a multi-channel pipeline and forecast in Salesforce.com
  Must have strong verbal skills with consultative professional business acumen
  Must be detail oriented, organized, ethical, responsible, & self-motivated
  Salesforce CRM experience preferred
  BA/ BS or equivalent experience
  Zoom Video Communications Company Culture Highlights, Denver:
  
  • Winner of Comparably's Award for Best Company Work-Life Balance 2019
  • Winner of Comparably's Award for Best Company Compensation 2019
  • Winner of Comparably's Award for Best Company Happiness 2019
  • Winner of Comparably's Award for Best Company Perks & Benefits 2019
  • Sales Department is ranked in the top 5% of companies for Diversity on Comparably.
  • Zoom Video Communications is ranked in the top 5% of companies for Professional Development on
  Comparably.
  • Zoom Video Communications is ranked in the top 5% of companies for Overall Culture on Comparably.
  
  Check us out on Comparably: https://www.comparably.com/companies/zoom-video-communications
  Get an inside look at the Denver office & culture here: https://youtu.be/xlR46BvpIuI
  
  Check us out with a free download: zoom.us/download
  
  Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!
  Apply
See 55 more Marketing / Sales jobs
Product (41)
- Director, Product Management (Remote)
  
  vidIQ (ALL)
  
  product management leadership remote
  
  Yesterday
  Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.
  Intro
  Why this Role?
  1. Join a truly global, remote team: Work from anywhere! Have co-workers all around the world. Get the opportunity to travel for events and company meetups.
  2. Build a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
  3. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with products to inform what we do next.
  4. Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
  5. Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.
  Company Mission
  We want to empower Creators. We help creators on their journey to being better video creators through tools and training.
  Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.
  We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.
  The Product
  The best way to understand vidIQ is to play with the product: www.vidiq.com/extension
  We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creator needs to be successful. We're also known as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.
  So, what will you do at vidIQ in this Director, Product Management role?
  Establish shared vision and product strategy across the company
  Build consensus on priorities leading to product execution
  Lead the ideation, development, and launch of innovative products
  Work with a world-class cross-functional team, including engineers, content strategists, data scientists, product designers and user experience researchers distributed across the globe
  Grow a team of product managers, while also expanding existing product work streams
  Use quantitative data, usability studies, research and market analysis to drive product innovation
  Define and measure quantitative metrics for product and team success
  Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
  This might be for you if...
  You have a track record of driving measurable results through influence
  You’re hardworking and goal-oriented
  You have a tireless positive attitude
  You have a growth mindset and view challenges as learning opportunities, not failures
  You practice the continuous improvement formula for your personal development
  You have an incredible amount of empathy
  You love getting to know new people and helping them solve their business problems
  You have experience developing marketing, knowledge management, sales, productivity, or other applications and platforms
  You have experience managing an organization of product managers, including building and growing the team
  Experience working with or in support of diverse communities
  FAQ
  What benefits can I expect?
  -This is a 100% remote position, work from anywhere you like.
  -A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
  -We offer a generous vacation policy of taking time when you need it.
  -Most team members take 4–5 weeks of time off per year.
  -Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
  -Work with amazing people around the world.
  -Huge impact in the Creator Ecosystem.
  -Matched or exceed market salary in the country you live in.
  -Support your professional development and will pay for relevant courses and conferences
  Apply
  If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.
  Apply
- Director of Product
  
  Process Street
  
  product management
  
  Yesterday
  Who We Are
  
  Process Street is a SaaS platform that helps companies manage their processes and workflows to make recurring work fun, fast, and faultless. We are a lean, flexible, 100% distributed team that relies on systems to improve output 10X. Process Street is backed by leading investors, including Accel, Salesforce, and Atlassian.
  
  A distributed team means freedom and flexibility: All 40-plus of us work wherever we’d like—reliable internet access is our only requirement. Spread across 9 time zones in 10 countries, we sign into Slack and open up our work tools on the schedule that fits our lives best. We communicate asynchronously, work autonomously, and take ownership of our work. Distributed work isn’t for everyone, but if it fits your management style, it’s a life-changing benefit.
  
  Camaraderie from afar: Being 100% distributed doesn’t stop us from getting to know each other— we have daily conversations in chat, weekly “coffee” pairings with coworkers, and once a year we all come together for an all-team retreat.
  
  Our values: As a small, nimble company, we want our employees to feel empowered to make decisions and define the future of our company, so our values include:
  
  Act like an owner (Agency!)
  
  Default to action (Processes are great; bureaucracy isn't!)
  
  Focus on the process (See? Great.)
  
  Practice prioritization (There are an infinite number of useful things to do. We trust you to pick the best ones.)
  
  Pay attention to details (Our customers count on us!)
  
  Over-communicate everything. Twice (See what we did there?)
  
  The Opportunity
  
  We are looking for a Director of Product to join our amazing Product team. More details to come!
  
  Diverse Teams Build Better Products
  
  Legally, we need you to know this:
  
  Process Street does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.
  
  But we want to add this:
  
  We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.
  Apply
- Lead Product Manager, Connected Workflow
  
  InVision
  
  product management leadership
  
  3 days ago
  InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.
  
  Our team is in search of a Lead Product Manager, Connected Workflow to help us change the way digital products are designed.
  
  About the Team:
  
  We are hiring for a Lead/Group PM in the Core Zone. The scope of this role will initially include strategic oversight over the Connected Workflow Group, including: Engagement (Home, Notifications, Spaces, Streams), Discoverability (Share, Permissions, Search), and Mobile.
  
  What you’ll do:
  
  You will drive the long term strategy for core product areas, leading key initiatives and driving cross-functional alignment
  
  You’ll collaborate with PMs, designers, engineers, and researchers to identify customer pain points and pitch new product opportunities
  
  You will grow and coach a team of exceptional PMs who obsess over building impactful and delightful products
  
  You’ll be a champion of InVision’s users, deeply understanding their contexts and workflows to create strategies and drive product priorities
  
  You will partner with product marketing to develop narratives that communicate the value of InVision’s products
  
  You’ll work together to share the impact of the team’s work with our users and prospects.
  
  What you’ll bring:
  
  7+ years as a Product Manager or similar
  
  2+ years as a Sr. or Lead PM with responsibility over 1-2 product managers
  
  You’ve played an instrumental role in creating great products that customers love to use
  
  History of driving large initiatives to success and demonstrating business outcomes
  
  Demonstrated experience driving 0 > 1 products from ideation to successful adoption
  
  Track record of Product Leadership, including hiring and managing performance of PMs
  
  Ability to create strong relationships with cross-functional partners and to communicate and influence clearly and effectively to achieve team goals
  
  Experience with SaaS strongly preferred
  
  About InVision:
  
  InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.
  
  The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.
  
  InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
  Apply
- Senior Product Manager
  
  Gitbook (+/-2h GMT+1)
  
  product management
  
  5 days ago
  GitBook is a modern documentation platform sustained by some of the best SaaS europeans VCs (Point 9 Capital, Notion Capital, Fly VC). Our ambition is to empower team's intelligence. We want to help teams work more efficiently by creating a single place to leverage their knowledge.
  
  GitBook is now used by over 500,000 users and thousands of teams such as Adobe, Netflix, Decathlon, or Google. We're working on an **important next product step to redefine "core team work" and we're looking for a Senior Product Manager to join our team and help us achieve on our ambition.
  
  🙌 What will you be doing ?
  
  Your role as a Product Manager will be to help the product team achieve on our product vision and guarantee the coordination of the entire team (data, sales, support, development, design...)
  On a daily basis you will :
  - act as a Product Owner being in charge of on-going sprint management (QA, closely working with our Designer...)
  - be the owner of the execution part so that the whole team is focused on priorities
  - act as a Product Management by anticipating future sprints and helping the team deliver on our product vision
  - translate the product strategy into a product roadmap on which our team will be able to execute
  - turn users feedbacks and related data into action plan and roadmap
  - you will be partnering with every team within GitBook (data, design, sales, customer experience...) to make sure that we are able to achieve on our ambitious goals
  
  You will be an addition to our culture as :
  you always Ambition (Aim Higher) the next step of your work, whether it’s building a feature, improving a team process, etc.
  you have a deep sense of Ownership (Take control & Own it) as when you observe a problem, you don’t wait for someone to fix it, but you take the responsibility of fixing it.
  you have a sense of Accountability (Be accountable to results) as you are focused on outcomes (not on efforts).
  you Care (Give a shit) and empathises with customers as you take the time to understand their frustrations, needs, and root-problems. Which also proxy to the team as you help them achieve and learn; to better serve our mission.
  you are able to Train (Grow yourself) as, when facing an unknown challenge, you learn from it to create leverage for the team.
  you are Genuine (Say it and accept it) as you are candid, respectful and transparent in your communication.
  you are a Team player (Leverage the team) as you acknowledge that leveraging the team and different skills enables to create an outcome that's bigger than the sum of it's part.
  you are an Architect (Plan & Build) as you value building long-term solutions beyond simple day-to-day execution. You start new projects breadth-first, solve the broad easy problems first and then dive into the details.
  You will also appreciate :
  🏥 health insurance
  🍽 lunch voucher thanks to Lunchr card (around 9e/day)
  🚊 refund of your public transport subscriptions up to 50%
  💪 to have an impact by building a product that helps thousands of teams and users around the world
  🚀 to move fast and learn in the challenging environment of a fast-growing startup
  🛋 to work remotely whenever you want to (+/-2h from Paris time zone)
  🏡 to enjoy our offices in the center of Lyon whenever you want to as well
  🍫 to gather with the entire GitBook's team to share lunches and sweet breaks as we love food
  ⚽ to (sometimes) practice sports with GitBook's team
  😎 to work with "the coolest team on earth" !
  🏄 to go on team off-sites twice a year (summer and winter)
  ✨What’s next ?
  
  1. First, you need to send us your application to express your interest and we will review it (of course we'll get back at you whatever the decision)
  2. As the next step, our Talent Manager will call you so the both of you will be able to ensure there is a correlation between GitBook's expectations, the role and your own expectations.
  3. Then you will have a call with the Hiring Partner to deep dive into day-to-day, on-the-job skills etc.
  4. We will give you a Use Case to work on so you'll have a better understanding of your potential day-to-day challenges at GitBook
  5. Afterwards, you will have the opportunity to discuss with one of GitBook's founders about our story, our vision and ambition, and ensuring there is a fit with our culture and core values.
  6. Finally, you will have the opportunity to meet with the entire team to determine if we would like to work together on a daily basis and share drink/lunches after work.
  Apply
- Senior Product Marketing Manager, IoT
  
  Twilio (Remote)
  
  product management IoT
  
  6 days ago
  Because you belong at Twilio
  
  The Who, What, Where and Why
  
  Twilio IoT is one of the fastest growing businesses at Twilio and as we embark on our next phase of growth, we are seeking a Sr. Product Marketing Manager, who can own positioning and shape our narrative in the market. As a senior member of the team, you will be responsible for understanding our products, customers, market alternatives, and the market trends to establish Twilio IoT’s differentiated leadership position. Reporting to the Head of Marketing for Twilio IoT, this is a critical position with an incredible opportunity to have an impact on Twilio's success.
  
  Who?
  
  Twilio is looking for a leader who lives the Twilio Magic and has a demonstrated track record of driving product success.
  
  You have:
  
  Understanding of the IoT stack, from embedded devices and connectivity to cloud services.
  
  Technical background with an engineering degree and/or product management experience.
  
  Experience gathering and analyzing customer insights, competitive intelligence and market trends.
  
  History of category creation, thought leadership and shaping the narrative in the market.
  
  Track record of partnering with product to develop product strategy and roadmap.
  
  Strong communication, story-telling, writing, content-creation and presentation skills with the ability to take the complex and make it simple.
  
  Experience presenting at the C- level to customers and prospects, as well as to analysts and the press.
  
  Experience leading product launches, from crafting pricing and messaging to managing the launch tactics.
  
  A data-driven mentality with strong analytical and research skills.
  
  A hands-on leadership experience, from strategic thinking and planning to project managing and executing, you can do it all.
  
  What?
  
  As a Sr. Product Marketing Manager, you will live the Twilio Magic values:
  
  BE AN OWNER: Own the Twilio IoT positioning and category creation.
  
  WRITE IT DOWN: Craft the story and narrative we want to tell in order to drive product preference and customer adoption and ensure it is reflected in all our communications, including website, case studies, whitepapers and sales pitches.
  
  DRAW THE OWL: Analyze the customer insights, market alternatives and work with product teams to define the product’s sustainable competitive advantages, positioning, and messaging.
  
  BE BOLD: Define the positioning and narrative that breaks through the clutter of noise and crystallizes why Twilio IoT is the superior choice. Evangelize and advocate the narrative in the market with customers, analysts and media.
  
  WEAR THE CUSTOMER’S SHOES: Gain a deep understanding of the customer buy team (both the business and technical buyers) and buying journey and effectively disseminate the lessons learnt into the product strategy, roadmap, messaging, content, and sales strategy.
  
  RUTHLESSLY PRIORITIZE: Be able to manage conflicting priorities from the various senior stakeholders and execute each committed program/initiative well.
  
  DON’T SETTLE: Be continuously testing and learning to improve how we position our portfolio and go to market better.
  
  Why?
  
  Twilio IoT is transforming the way companies connect and manage their IoT devices. We are empowering developers to build any IoT solution they can imagine on a scalable, trusted and flexible developer platform. The IoT team is one of the coolest and fastest growing Business Units within Twilio. The IoT Product Marketing team at Twilio is responsible for driving the market success of our IoT product line through world-class messaging and positioning, and storytelling that is rooted in deep customer and market insights.
  
  Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.
  
  Where?
  
  While working remote, you will still enjoy our incredible perks: monthly Kindle book reimbursement, monthly gym reimbursement, unlimited PTO, monthly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.
  
  About us:
  
  Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
  
  Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.
  Apply
- Senior Product Manager
  
  Unanet (US only)
  
  agile product management
  
  1 week ago
  Our team is looking for an experienced Product Manager who will act as an enabler in our journey towards realigning our customer experience around a feature-rich and open ERP platform.
  
  In collaboration with the Director of Product Management, this role will own the vision, definition and delivery of specific modules of our ERP solution and will be a key contributor in our overall product strategy. With over 2,000 customers and a robust partner network, your actions and contributions will have far-reaching impacts on our multi-product business.
  
  Your implementation strength will come from actively collaborating with your dedicated scrum team that is comprised of senior and tenured Unanet and Clearview engineers as well as experienced engineers that have built out advanced mobile and web applications in multiple other organizations.
  
  Who You Are
  
  You’re a passionate and experienced Product Manager who is great at understanding and evaluating customers and end user needs
  
  You’ve planned, brought to market and supported multi-functional Mobile/Web applications in production
  
  You’re hungry and humble, knowing that you can drive building out a best-in-class user experience and do it even better than you have previously
  
  You’re disciplined and organized so that you can capture product requirements for transitioning proof-of-concept ideas into production-ready features
  
  What You Get to Do
  
  Develop a deep understanding of user personas across our multi-product business and leverage that to be the sounding board for internal and external stakeholders and customers
  
  Collaborate and contribute to building out the product roadmap for all things ERP and work closely with a variety of stakeholders and cross-functional teams to execute the roadmap by planning and prioritizing objectively
  
  Become a Unanet go-to product expert; guide your team in troubleshooting production-escalation issues with your strong software and technical skills; train internal and external customers on new product integrations
  
  Set your engineering team up for success by collaborating closely with them in sprint activities, providing them with relevant user stories and guiding them in estimation
  
  Experience
  
  4+ years of software product management experience in an Agile environment
  
  Attitude that encourages collaboration, self-organization, accountability and a drive to deliver high-quality products
  
  Value collaborative teamwork analysis, design and execution of high-impact product, project, and process initiatives
  
  Ability to identify gaps, program risks and proactively address them
  
  Strong technical writing and visualization skills
  
  Strong execution and product delivery skills
  
  Ability to work under tight deadlines
  
  Experience with and ability to work and communicate cross-functionally and remotely
  
  Must be authorized for non-sponsored employment in the U.S.
  
  Bachelor's degree
  
  30 days - Understand & Contribute
  
  Understand Unanet from the lens of current product capabilities and what is expected to be delivered in the next 2 quarters of our roadmap
  
  Help clarify and realign those requirements by writing epics and user stories; refine them with your implementation team
  
  Assess the purpose and value of having a strategy centered around specific customer problems and use that knowledge to help understand the rest of the deliverables on our 2020 and 2021 roadmap
  
  Work with our Agile Coach, UX Lead and Tech and Team Lead to better understand your team’s nuances and capabilities
  
  60 days - Evaluate, Realign & Define
  
  Using the above mentioned framework, reach out to internal and external stakeholders to build relationships and help understand what direction we are going in and why
  
  Empowered by what you’ve learned, work with the Director of Product Management and UX Lead to question, redefine and revalidate the roadmap for the next three (3) quarters
  
  Working with your scrum team, further define and solidify those deliverables
  
  90 days - Execute & Evangelize
  
  Drive our Go-To-Market plan for respective deliverables
  
  Evangelize the roadmap, commit lighthouse customers and help define success metrics for adoption and engagement
  
  Be the guiding light (i.e., lead by example) for your scrum team as they execute on newly-defined deliverables for the next three quarters
  
  About Unanet
  
  With headquarters in Dulles, Virginia, Unanet serves more than 2,000 businesses with its ERP software solutions purpose-built for professional service organizations. Unanet's software helps project-driven organizations reliably plan, track and manage projects, people, and financials. Unanet's customer-centric culture means we strive to deliver insights with personal service.
  
  At Unanet you will work collaboratively with colleagues equally committed to achieving customers' expectations. We take pride in delivering more than technology, but also the extra support and service customers need.
  
  Selected as one of the 'Top Places to Work' three years running, Unanet's culture is collaborative, dedicated and energetic. We offer a competitive salary, health and life insurance benefits, and the potential for bonus.
  
  Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.
  Apply
- Lead Product Manager, Studio
  
  InVision
  
  saas design product management
  
  1 week ago
  InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.
  
  Our team is in search of a Lead Product Manager, Studio to power our screen design editor, InVision Studio.
  
  About the Team
  
  We’re looking for experts who can turn product ideas into reality and strategize to deliver a diverse suite of products for millions of customers, from the small to the behemoth. We’re excited by challenges of scale—both the number and size of customers—and a diverse set of products. If you’re looking for variety, we have it. We’re motivated to not only deliver the best products, but also to personally achieve. At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design creation, sharing, and collaboration experience magically frictionless. As the Lead Product Manager, you will partner with our engineering and design partners to set strategy, vision, and roadmaps for the team, balancing technical trade offs, customer requests, and market trends.
  
  What you’ll do
  
  You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing
  
  You’ll take on the role of a player-coach, balancing strategy and execution among your group
  
  You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality
  
  You’ll manage the roadmap for our product area, refining feature ideas and maintaining existing features to drive business goals
  
  You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”
  
  What you’ll bring
  
  You have 7+ years as a Product Manager or similar role
  
  Experience working within a Design Thinking, Design rich background ideal
  
  Experience with SaaS strongly preferred
  
  You have a successful track record of diving into big projects and managing them from start to finish
  
  You’ve managed or mentored a small team of product managers
  
  You take a metrics-driven approach to product development and growth
  
  You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
  
  You thrive in a variable and demanding startup environment
  
  About InVision:
  
  InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.
  
  The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.
  
  InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
  Apply
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All others (44)
- Technical Writer
  
  Mokriya
  
  git scala technical writing
  
  Yesterday
  About Us
  
  Mokriya takes software seriously. We’re pragmatic crafters who believe in smart and focused development, building clients’ products just as we do our own: investing heavily in design, iterating rapidly to validate and falsify ideas, and pursuing perfection in every interaction. We learned a lot of interesting things along the way about the right way to ship software, and we're now bringing our incredible software product experience to larger companies like Verizon, Google, Intel, Twitter, Sony, L'Oréal— and we do this all with a fully distributed team.
  
  We believe that well-made software can change the world, no matter how small or simple a product might be. We also believe that poorly-made software —badly-designed, badly-developed, or badly-supported— is a preventable tragedy.
  
  Mokriya’s mission is to make great software: for ourselves, for our clients and most importantly for our users.
  
  About You
  
  You love to build. When you're not at your job, you're probably tinkering on some contraption in the basement or figuring out how to take apart . You get a thrill from figuring out a clever way to solve a problem. You are a good software tester with strong programming fundamentals and you really take pride in knowing the ins and outs of the programming languages and libraries you are working on. You are a product-focused Engineer that cares about details and—this is obvious—you take pride in your work.
  
  If this sounds like you, and you've been working on Scala, you should apply. We strongly encourage and are proponents of diversity.
  
  Why should I be excited to work here?
  
  First, it’s fun. Not in the “everyone pretend to have fun, we’re a startup, where are the Nerf guns?” way, either. It’s fun to work at Mokriya because beyond the perks and good times, we’re a happy team of people who love to design and build great products. It’s not just that we have a great organizational structure in which everyone is really empowered to act; it’s also that we hire for fit and bring in folks only if we’re confident in their integrity, capability, and drive.
  
  No one will watch over your shoulder, and you won't have to spend time watching over anyone else's either. We’re a talented team of doers. There’s little bureaucracy, and we hate blocking. Our product managers spend their time making sure you can get things done in the way that best suits your preferences and the project needs.
  
  Autonomy, creativity, thoughtfulness, trust: if you care about those things, you'll be happy here. And more importantly, we'd be honored to hire you.
  Requirements
  
  Responsibilities:
  
  Write clear, concise, and human documentation for external developer audience.
  
  Work cross functionally with Design, Development, Content, Product, Marketing, QA and other teams
  
  Develop programming samples and tutorials to accelerate developers onboarding
  
  Extract domain and technical details by closely collaborating with Product Managers, Engineering Leads and SMEs to create new developer experience for customers
  
  Qualifications - Mandatory:
  
  You are a fast, prolific writer who can generate relevant content for the web and keep up with scope and speed
  
  You obsess to deliver customers intuitive, effective, delightful and human experience
  
  Passion to thrive in a fast-paced, fluid environment and drive change
  
  Proficient in REST, YAML, JSON, Java, JavaScript, HTML, CSS, HTTP, and XML
  
  Experience working with git and GitHub
  
  Experience writing all common forms of developer documentation (API reference, quick starter guides, conceptual guides, and tutorials)
  
  Experience writing code examples in pseudocode and Java
  
  Experience creating technical design and architectural guides, with visual diagrams, data flows and illustrations
  
  Comfortable navigating and reading source code in a variety of languages
  
  Familiarity with developing software for cloud-based Platform-as-a-Service products
  
  Qualifications - Preferred:
  
  You can Think Big without compromising on details and execution excellence
  
  You are self-starter, comfortable working on multiple concurrent high-visibility projects
  
  Experience with headless CMS systems, such as Prismic
  
  Strong written and verbal communication skills
  Apply
- Data Scientist, Healthcare Policy Research
  
  SemanticBits
  
  data science git python
  
  2 days ago
  SemanticBits is a leading company specializing in the design and development of digital health services, and the work we do is just as unique as the culture we’ve created. We develop cutting-edge solutions to complex problems for commercial, academic, and government organizations. The systems we develop are used in finding cures for deadly diseases, improving the quality of healthcare delivered to millions of people, and revolutionizing the healthcare industry on a nationwide scale. There is a meaningful connection between our work and the real people who benefit from it; and, as such, we create an environment in which new ideas and innovative strategies are encouraged. We are an established company with the mindset of a startup and we feel confident that we offer an employment experience unlike any other and that we set our employees up for professional success every day.
  
  We are looking for data scientists with policy research experience to perform data processing and analysis tasks, such as monitoring data quality, applying statistical and data science methods, and creating data visualizations. In this role you will work on multi-disciplinary teams supporting program evaluation and data analytics to inform policy and decision makers.
  
  Responsibilities
  Answering research questions or building solutions that involve linking health or healthcare data to other administrative data.
  Designing, planning, and implementing the data science workflow on tasks and projects, involving descriptive statistics, machine learning or statistical analysis, data visualizations, and diagnostics using programming languages such as R or Python
  Communicating results to collaborative project teams using data visualizations and presentations via tools such as notebooks (e.g. Jupyter) or interactive BI dashboards
  Developing and maintaining documentation using Atlassian Confluence and Jira
  Implementing quality assurance practices such as version control and testing
  Requirements
  Master’s degree in Statistics, Data Science, Math, Computer Science, Social Science, or related field of study
  Eight (8) years of experience
  Demonstrable enthusiasm for applying data science and statistics to social impact projects in academic, extra-curricular, and/or professional settings
  Demonstrable skills in R or Python to manipulate data, conduct analyses, and create data visualizations
  Ability to version code using Git
  Experience with healthcare claims and administrative data
  Ability and desire to work independently as part of remote, interdisciplinary teams
  Strong oral and written communication skills
  Benefits
  Competitive base salary
  Three weeks of PTO
  Ten paid holiday days
  Comprehensive health benefits (medical with HSA option, dental, and vision)
  Professional development and training reimbursement
  401k retirement plan with matching benefit
  100% paid short-term and long-term disability
  100% paid life insurance
  Flexible Spending Accounts (FSA)
  Casual working environment
  Flexible working hours
  
  SemanticBits, LLC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law. We are also a veteran-friendly employer.
  Apply
- Fiat Funding Specialist - The Americas
  
  Kraken
  
  security payment processing
  
  4 days ago
  About Kraken
  Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!
  
  About the Role
  This is a fully remote role requiring English fluency. You must be willing to work evenings and weekends.
  We’re accepting applicants for our Client Engagement team, which provides first rate customer support to our users and also handles most aspects of payments operations. Our team is one of the best in the industry, and we’re looking for people who can make us better. Many of us work remotely, but we’re in touch with each other constantly. We collaborate to solve tough problems and meet regularly to stay up to date on what’s going on in the company and industry. We have a great community, and many of us have become close friends.
  
  Responsibilities
  Utilizing e-mail, live chat, and phone support to respond to 20 to 150 client requests regarding payments and other general questions on a daily basis
  Meet Service Level Agreements (SLA)
  Utilize Key Performance Indicators (KPI)
  Monitor technical issues
  Liaise with our partner banks and payment providers to ensure that clients’ transactions are processed quickly
  Strive to make your team’s work as efficient as possible by improving or creating processes, automating as much of your work as possible.
  Requirements
  Strong written English communication skills (other languages are helpful)
  Security and privacy focused
  Past experience in payment processing
  Ability to learn new software quickly
  High output -- metrics-based experience is good
  Able to make quick decisions autonomously
  Detail oriented
  Loves helping people
  Able to create excel formulas and execute simple scripts
  Technical background
  We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.
  
  Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.
  
  Learn more about us:
  Watch "Working at Kraken"
  Follow us on Twitter
  Catch up on our blog
  Follow us on LinkedIn
  Apply
- Professional Services Consultant
  
  Pagerduty
  
  javascript python IT
  
  6 days ago
  Together we’re building a company that will endure and products people will love for generations to come.
  
  We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.
  
  Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.
  
  Solve for what’s next—at PagerDuty.
  
  The PagerDuty Expert Services team is focused on enabling our customers to most effectively leverage our platform to achieve their business goals. We partner with our key customers to provide large scale onboarding; custom integrations, service modeling, and provision users, teams, services, schedules, and escalation policies.
  
  As the company introduces a new approach to services delivery in a rapidly growing startup, this role will be instrumental in developing the process and technologies to deliver amazing customer experiences. You will help establish methodologies and repeatable processes to deliver successful implementations, every time.
  
  About You
  You’ve got technical chops. You are a technologist first. You demonstrate a deep knowledge of IT monitoring tools or within DevOps, SRE or IT Operations. You run the implementation process from design to delivery. You partner with customers to help design and build integrations to provide awesome implementations.
  You are a problem solver. You identify potential roadblocks and provide thoughtful solutions. You are excellent at multi-tasking, are self-driven, and can work both independently and with a cross-functional team. You come up to speed quickly, love to learn, have a strong working style and impeccable attention to detail. You are comfortable running multiple simultaneous customer engagements and able to manage multiple threads within those engagements
  You are an excellent and compelling communicator. You can break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive. You have experience implementing technology solutions in the SaaS world and can articulate the solution to all levels in the customer organization
  You are an extraordinary partner – to sales, to product, to your team, to your customers. Depending on the situation, you play the part of project manager, architect, consultant, technical guru, product expert, leader, evangelist, and teacher, with a relentless commitment to outstanding customer service
  Ideal Qualifications
  5+ years of hands-on technical background with a primary emphasis on IT Operations / Professional Services delivery
  Demonstrated Python and Javascript experience, especially within an AWS Lambda and stand-alone automation, scripting and tooling context
  Demonstrated knowledge and ability to interact with common SaaS and traditional software APIs (REST, SOAP, WS), webhooks, etc. as part of scripting and tooling development, integration development, and ETL like activities.
  Knowledge of infrastructure as code and DevOps SRE toolchains (GitHub, Terraform, Chef, Artifactory, JFrog, Nomad, Consul, Vault)
  Ability to do advanced scripting (Python, Javascript, Go, Ruby, Perl) and fundamental knowledge of Linux.
  Experience with node.js, css, flexbox & bootstrap
  Hands-on technical background using AWS (EC2, Lambda, S3, RDS, API Gateway, DynamoDB, IAM)
  Deep technical knowledge with ITSM tools like ServiceNow, Jira, Remedy (ServiceNow Admin, ServiceNow Scripting, ServiceNow GScript/Rhino, Studio)
  Understanding of monitoring systems (DataDog, Dynatrace, Nagios, New Relic, Splunk, Zabbix)
  You know and understand our space (or you’re already a fan of our product!).
  Be prepared to give us a demo and show us what you've got!
  Please note: this position may be either remote or based in our Atlanta offices. The role will involve 25-50% travel
  
  PagerDuty offers:
  Competitive salaries and company equity
  Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
  401K with 1% match
  Pre-tax commuter benefits, FSA, cell phone allowance and more!
  Generous parental leave
  Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave
  Paid employee Volunteer Time - 20 hours per year
  Monthly company wide hack days
  
  PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
  
  PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
  
  Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.
  
  PagerDuty uses the E-Verify employment verification program.
  
  To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
  Apply
- DevOps Technical Project Manager
  
  Kraken
  
  jira technical project manager
  
  1 week ago
  About Kraken
  
  Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!
  
  About the Role
  
  This role is fully remote, North American time zones preferred
  
  If you thrive in a challenging, fun and fast-paced environment, the Devops Technical Project Manager at Kraken is for you! As a Devops Technical Project Manager you will lead our efforts in implementing security strategy. You will hit the ground running, help design our roadmap and deliver mission critical projects.
  
  We are looking for a dynamic and innovative self-starter with the ability to imagine and build a best-in-class IT/Security organization and a world-class culture.
  
  Job Duites
  Work with the various sub-functions to drive and deliver mission critical projects.
  Work with the Security Strategy function to understand prioritization and quarterly goals.
  Produce dashboards, roadmaps, plans and documentation to support project efforts, communicate status and manage stakeholder expectations.
  Schedule and run standup meetings, identifying action items and addressing blockers to keep projects on track.
  Improve process inputs, streamline workflows and project management tools.
  Own non-technical aspects including coordination, documentation, and process improvement.
  Experience
  Minimum of 3+ years experience working as a technical project manager or similar role. Background in FinTech or Proprietary Trading a plus.
  Working knowledge of project and work stream management tools such as Jira, Trello, Wrike, and Confluence.
  Tenacious, self starter who thrives in understanding the details of complex, cross-functional projects and can effectively distill into actionable project plans.
  Superb organizational skills and an analytical view on maximizing productivity, with a focus on value and not getting caught up on process.
  Excellent communication skills, both written and verbal, and eager to ask questions and understand business and product objectives.
  Resilient determination to push projects through to completion, regardless of how often priorities and deadlines may shift in a dynamic environment and rapidly growing industry.
  Inherently curious about how things work and the ability to self-educate when necessary.
  Have strong interest in, or basic knowledge of blockchain technology and cryptocurrency.
  We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.
  
  Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.
  
  Learn more about us:
  Watch "Working at Kraken"
  Follow us on Twitter
  Catch up on our blog
  Follow us on LinkedIn
  Apply
- Data Analyst for Product Growth
  
  CircleCI (North America)
  
  python sql analytics
  
  1 week ago
  As a Data Analyst for Product Growth, you will
  
  Lead all things data for a growth team in our Product organization
  
  Identify the drivers of activation, monetization, and engagement
  
  Analyze large, rich data sets
  
  Improve our product which helps 100,000+ developers build and deliver software faster
  
  About Product Growth Analytics at CircleCI
  
  You will be a member of CircleCI's data science and analytics team reporting to our director. The data science and analytics team is focused on improving our product experience and building a data-driven product culture.
  
  You will be embedded into CircleCI's growth practice. The growth practice is four teams spanning Product and Engineering. Each growth team is led by a product manager and supported by an analytics lead (that’s you!).
  
  Growth teams deliver measurable improvements to our product experience. To do so, they collaborate across CircleCI’s entire organization, including product, design, and marketing as well as application and data engineering.
  
  What you’ll do:
  
  Be a brilliant analyst: Turn business problems into research plans. Leverage data from the data lake, data warehouse, third parties, and source systems. Work confidently with clean and messy data. Aggregate, clean, and explore. Soundly use statistics and probability. Tell compelling stories. Build impactful visualizations. Present insights to peers and executives. Drive action and outcomes. Turn repetitive analyses into dashboards.
  
  Lead analytics for a product team: Partner with product managers. Brainstorm ideas, experiments, hypotheses, and roadmaps. Collaborate to fully understand context, needs, vision, and outcomes. Ask smart questions. Set team goals. Define, document, monitor and forecast KPI. Perform root cause analyses on key metrics. Define requirements for developers to improve data instrumentation.
  
  Understand our product and customers: Analyze product features, journeys, and life cycles. Drive conversion, engagement, and efficiency across our funnel. Focus on activation, monetization, engagement, and retention. Identify customer characteristics and behaviors. Improve segmenting and cohorting.
  
  Leverage a growth toolkit: Define the models, paths, and loops of growth. Identify and prioritize opportunities for incremental improvements. Work in cycles of build, measure, and learn. Define, implement, and interpret A/B tests and other experiments. Educate stakeholders on statistical validity.
  
  Build a growth practice: Scale success. Celebrate fast failure. Mature from one-off tactics to repeatable processes. Define best practices. Embrace not just quantitative, but qualitative; not just analytics, but creative thinking. Define requirements for data engineering to improve data, automation and analytics capabilities.
  
  What we're looking for:
  
  Three years of analytics experience: At least three years of analytics experience. Prior experience in an analytics role specifically focused on product or growth is highly preferred
  
  Experience at a high-growth company: Analytics experience with high-growth businesses. Ideally, those with well-defined, product-enabled funnels and complex, high-volume customer flows.
  
  Technical education: A bachelor’s degree in a technical or quantitative field (e.g., Statistics, Mathematics, Computer Science, Engineering, Economics, or Finance).
  
  Proficiency across analytics tools: Deep experience with analytical SQL queries (e.g., inner/left/right joins, CTEs, and window functions). Some experience with scripting within a notebook environment, preferably using Python, Pandas and Jupyter. A desire to grow your modeling, machine-learning, and data-science skills. Familiarity with basic statistics (e.g., distributions, experiments, significance testing, and linear regression). Experience with a major analytics/visualization platform (e.g., Tableau or Looker).
  
  Proficiency across growth tools: Productive with growth tools. Specifically a product or events analytics platform (e.g., Google Analytics, Amplitude or Segment) and an AB testing tool (e.g., Optimizely or VWO).
  
  Right soft skills: Passion for data, discovery, and problem-solving. Curious; confident; open to questioning assumptions and being questioned. Effective communicator across technical and business audiences. Able to manage stakeholder expectations and work with hands-on executives. Entrepreneurial; fast-moving; able to balance vision and execution; and not easily discouraged. Instinct for value, and focused on the incremental.
  
  You can work remotely anywhere in North America. You also have the option to work out of our San Francisco, Denver, Boston or Toronto offices. CircleCI is a distributed company with team members across 50+ cities and 13 countries.
  
  How to apply
  
  If you’re interested in joining the team at CircleCI, please send a resumé and a cover letter if you’d like to let us know describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (GitHub, Twitter, Stack, etc.) we would love to hear about it.
  
  We know there’s no such thing as a “perfect" candidate. We’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.
  
  About CircleCI
  
  CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster.
  
  Founded in 2011 and headquartered in San Francisco with a global remote workforce, CircleCI is venture-backed by Scale Venture Partners, Threshold Ventures (formerly DFJ), Baseline Ventures, Top Tier Capital, Industry Ventures, Heavybit, Harrison Metal Capital, Owl Rock Capital Partners, and NextEquity Partners.
  
  CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
  Apply
- Human (Resources) Wrangler
  
  Automattic
  
  wordpress hr
  
  1 week ago
  Human (Resources) Wrangler
  
  Would you like to take part in building the future of our distributed workforce? Are you located somewhere outside of the United States, preferably in a UTC + time zone? Automattic is a place like no other: our fast-growing team of 800+ works from home (or any other location they choose), in one of 65+ countries, to democratize publishing and make the web a better place. Check out our Work With Us page for more info on how we work, our development process, and benefits.
  
  The Human League (externally known as HR) team’s goal is to ensure our company is the best place Automatticians have ever worked, making each person feel welcomed, included, valued, and respected. We are looking for a Human (Resources) Wrangler to join our team and help scale our distributed model as we grow.
  
  Some of your responsibilities will include managing global compensation, administering benefits programs, analyzing employee engagement data, developing learning opportunities and programs, being a strategic partner to Automatticians, and promoting labor relations.
  
  Do you have:
  
  Experience with a lean, fast-growing, fast-paced software, internet, or creative startup?
  
  An insatiable curiosity for new technology, gadgets, and streamlined processes?
  
  Experience using WordPress?
  
  Experience working with remote team members?
  
  Experience implementing multinational compensation and benefits programs?
  
  Experience supporting team leads and team members through all aspects of employment (onboarding, coaching others, brainstorming solutions, managing performance improvement plans)?
  
  6+ years of HRBP (Human Resources Business Partner) experience?
  
  A passion for elegant, simple, automated solutions that keep operations running smoothly?
  
  Exceptional verbal and written communication skills in English?
  
  An ability to see opportunities to make the work environment better and the initiative to move forward with action?
  
  Priority given to applicants outside of the United States. We are looking to expand our team and aim to reflect the diversity of Automatticians currently working with us.
  
  At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. If your prior experience is within an HR specialty (i.e. Benefits, Compensation, Labor Relations) apply!
  
  Diversity & Inclusion at Automattic
  
  We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.
  
  How to Apply
  
  Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.
  
  Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.
  
  If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.
  
  To increase your chances of standing out, please answer the following questions in your application:
  
  In one paragraph, describe your philosophy of HR, specifically addressing the balance between an HR employee’s responsibility to represent the company and the responsibility to advocate for team members.
  
  What’s your favorite HR tool and why?
  
  What’s the most compelling HR-related book you’ve read? Why?
  
  Tell us about an interesting HR situation you were involved in. What made it interesting to you? If the situation was an issue, how was it resolved?
  
  We look forward to hearing from you!
  
  ← Work With Us
  
  ← Work With Us
  
  All Jobs Require
  
  Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
  
  Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
  
  Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
  
  Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
  Apply
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