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Account Executive


1 month ago

Job type: Full-time

Remote (USA Only)

Hiring from: USA Only

Category: Sales

What You Will Be Doing

  • Ownership of the full sales cycle from lead to close
  • Establish lasting relationships with senior executives and decision-makers
  • Foster new relationships through outbound efforts
  • Help educate customers on the value of Haystack throughout the adoption cycle
  • Navigate key decision makers to build awareness of Haystack within organizations
  • Identify customer needs and collaborate with Haystack teammates to ensure customer success with special emphasis on signup, upgrade, and renewal
  • Initiate, negotiate, and close new and renewal contracts with customers
  • Communicate and organize/escalate issues appropriately including: billing, legal, and onboarding
  • Collaborate and work with different members of the Accounts team to build strategic adoption plans for customers
  • Prepare and educate customers on new services
  • Monitor and identify adoption and utilization trends
  • Provide recommendations based on customers’ business needs
  • Conduct periodic customer health-checks with an emphasis on customer happiness
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas of the business


What You Should Have

  • The ability to learn new things quickly
  • A knack for solving hard problems
  • Attention to detail
  • A world-class work ethic
  • A relentless desire to make customers happy
  • Excellent communication skills both with customers and within an organization

Bonus If You Have:

  • 2+ years of Account Executive experience
  • Relevant sales experience preferably in a SaaS or staffing/recruiting company
  • Experience managing a pipeline and closing contracts
  • Excellent communication skills both with customers and within an organization
  • Proven negotiation and closing skills
  • Track record of success navigating and closing Enterprise sized accounts
  • Ability to develop senior level relationships quickly and effectively
  • Experience selling to Director level + and C-suite decision makers in Enterprise accounts


  • A dynamic remote work culture
  • The ability to work with a startup from the earliest stages (lots of room for growth)

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place:USA Only.

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