Remote security Jobs in April 2020

95 Remote security Jobs in April 2020

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    • About the company:

      MondayVC is a quickly scaling start-up building white-label job boards and talent networks for venture capital funds and startup accelerators across the world. Customers use our platform to save time when making high-value introductions between portfolio companies and professionals in their networks.

      As a remote company operating from 7 countries, we understand remote work and are constantly investing in our team by encouraging autonomy, clear communication, and discipline.

      We’ve recently closed our seed round and are prepared to scale our offering with current customers as we develop new products. 

      The Role:

      We’re looking for a senior full-stack product engineer to join our early-stage, quickly-scaling team. You will make impactful product features a reality across a variety of product verticals in collaboration with product managers, designers, and our Chief Product Officer. 

      Responsibilities:

      • Work with autonomy on large projects critical to our roadmap, executing toward simple, effective solutions
      • Build fast prototypes that help us validate our assumptions
      • Develop and define the backend and frontend architecture
      • Improve performance, reliability, scalability and security for our systems
      • Be involved in transitioning our monolithic codebase to a microservice-based architecture
      • Work with PMs, Engineering manager and senior members of the org to help direct team-level priority
      • Work with autonomy on large projects critical to this roadmap, executing toward simple, effective solutions

      Core Competencies and Accomplishments:

      • 5+ years experience owning engineering initiatives for product-driven teams
      • Experience building scalable systems
      • A tenacious problem-solver; you hold your performance to a high bar and are motivated to consistently work towards stretch goals; you’re resourceful and not offset or discouraged by unforeseen challenges.
      • Detail-oriented; you see the typos in an email even if you try not to. When testing code, often you spot bugs by simply looking at the code without making it run.
      • A team player; you manage priorities effectively with a keen awareness toward how your work can support the team; you naturally break down silos with proactive communication
      • Someone who takes ownership; you like to take ownership for the projects you are leading and do whatever it takes to make sure those projects are successful.
      • Receptive to feedback from clients and team members and take ownership to implement improvements you believe are necessary.
      • Transparent with your process and proactively give feedback to other team members when you have it.

      Perks:

      • Make a serious impact on an early-stage team
      • Work remotely for a company with an intentional, healthy remote culture
      • Competitive compensation package

       

    • Chainlink (Some overlap with EST)
      2 weeks ago

      Smart contracts are on track to revolutionize how all agreements work, through an entirely new system of technologically enforced contract guarantees. Chainlink enables next-generation smart contracts that can be written about any/all events in the real world, the details of our approach can be found in our whitepaper. We are well recognized for providing highly secure and reliable blockchain connectivity to the world's largest enterprises such as GoogleOracle, SWIFT, and many more. This is a unique opportunity to join one of the top companies developing cutting-edge blockchain technology while working closely together with a team of experienced senior developers.

       

      About this Role

      As a site reliability engineer, you’ll work directly with the company’s CTO, CEO and a technical team of other senior engineers. You’ll develop and build highly scalable, secure, and reliable software that will change the way smart contracts function at a fundamental level. You’ll have the opportunity to learn and master the latest research concerning cryptography, blockchains, game theory, consensus algorithms, and decentralized applications. We live by an open-source ethos and believe in giving back to the community. You'll join us in enabling the future architecture of Chainlink, including the following:


      • Work directly with AWS in a expert capacity using Terraform
      • Maintain reliable application and network infrastructure focusing on time to recovery, monitoring, reduced downtime during upgrades, and disaster recovery
      • Apply the 12 factor app methodology to blockchain infrastructure appropriately.
      • Use data to understand the availability, reliability, and sustainability of our service
      • Build tools and systems for a great developer user experience
      • 5+ years of professional software development

      • B.S. or higher in computer science or a similarly technical field
      • Experience with test driven development and the use of testing frameworks
      • Knowledge of system design concepts
      • Experience with distributed systems and/or container orchestration
      • Strong communication skills, specifically giving/receiving constructive feedback in a collaborative setting
      • Excitement about building, operating and maintaining resilient, scalable services

      Preferred Qualifications

      • Demonstrated understanding of container networking and security 
      • Comfort working with network protocols, proxies and load balancers
      • Experience building highly available services at scale
      • Professional experience with Golang, TypeScript, Solidity, Rust
      • Experience with distributed systems
      • Ability to optimize and refactor for scaling and/or testability
      • Experience defining security strategies and securing high value systems
      • Excitement for blockchain, Web 3.0, and similar decentralized technologies
      • Comfort with pair programming
      • Comfort working remotely in a distributed team
      • Experience with Continuous Integration and Continuous Delivery
      • Passion for open source

      This role is location agnostic anywhere in the world. Though we ask that you overlap some working hours with Eastern Standard Time (EST). 

       

      *Chainlink is an Equal Opportunity Employer.*

  • Software Development (73) Software Development rss feed

    • About the company:

      MondayVC is a quickly scaling start-up building white-label job boards and talent networks for venture capital funds and startup accelerators across the world. Customers use our platform to save time when making high-value introductions between portfolio companies and professionals in their networks.

      As a remote company operating from 7 countries, we understand remote work and are constantly investing in our team by encouraging autonomy, clear communication, and discipline.

      We’ve recently closed our seed round and are prepared to scale our offering with current customers as we develop new products. 

      The Role:

      We’re looking for a senior full-stack product engineer to join our early-stage, quickly-scaling team. You will make impactful product features a reality across a variety of product verticals in collaboration with product managers, designers, and our Chief Product Officer. 

      Responsibilities:

      • Work with autonomy on large projects critical to our roadmap, executing toward simple, effective solutions
      • Build fast prototypes that help us validate our assumptions
      • Develop and define the backend and frontend architecture
      • Improve performance, reliability, scalability and security for our systems
      • Be involved in transitioning our monolithic codebase to a microservice-based architecture
      • Work with PMs, Engineering manager and senior members of the org to help direct team-level priority
      • Work with autonomy on large projects critical to this roadmap, executing toward simple, effective solutions

      Core Competencies and Accomplishments:

      • 5+ years experience owning engineering initiatives for product-driven teams
      • Experience building scalable systems
      • A tenacious problem-solver; you hold your performance to a high bar and are motivated to consistently work towards stretch goals; you’re resourceful and not offset or discouraged by unforeseen challenges.
      • Detail-oriented; you see the typos in an email even if you try not to. When testing code, often you spot bugs by simply looking at the code without making it run.
      • A team player; you manage priorities effectively with a keen awareness toward how your work can support the team; you naturally break down silos with proactive communication
      • Someone who takes ownership; you like to take ownership for the projects you are leading and do whatever it takes to make sure those projects are successful.
      • Receptive to feedback from clients and team members and take ownership to implement improvements you believe are necessary.
      • Transparent with your process and proactively give feedback to other team members when you have it.

      Perks:

      • Make a serious impact on an early-stage team
      • Work remotely for a company with an intentional, healthy remote culture
      • Competitive compensation package

       

    • Avaaz reaches tens of millions of citizens every week with opportunities to change the world. This includes protecting our planet from climate change and other threats, fighting to stop social media from undermining our democracies, and deepening human connection. 

      Our tech needs are growing, and we’re now looking for DevOps Engineers to join our tight-knit group of outstanding professionals, working from home in 25 countries. If you’re up for an adventure, read on…

      Some of the things we’ve been working on are...

      • A system for citizens to report disinformation ahead of the EU and US elections
      • Reporting on how YouTube’s recommendation algorithm promotes climate denial
      • Connecting citizens stuck at home during the coronavirus pandemic
      • Providing our campaigns team with detailed statistics to measure campaign success
      • Porting our existing architecture to more flexible, containerized services

      The ideal candidates will have experience in system administration, supporting development of software using modern languages, and a good understanding of SQL and noSQL data stores. They will be able to advise on decisions regarding hardware performance for a given software, and will also know when we should modify the underlying infrastructure or fix a particular piece of code. They are familiar with test automation and applications that work at scale.

      The DevOps Engineer does not need to be an expert in all areas, but rather have a broad range of experiences in different areas with excellent team and communication skills.

      Responsibilities:

      • Manage our deployment and testing infrastructure, supporting the implementation of Continuous Integration.
      • Refine development processes to make interactions between Software Engineers and Administrators constant, fluid, and productive.
      • Participate in architectural decision-making in support of scalability.
      • Automate repetitive tasks required to maintain a secure and up to date operational environment.
      • Develop, improve, maintain, and document infrastructure management systems.
      • Work with other teams to build, test and roll out systems.

       

       You should apply for this role if you have…

      • A growth mindset and a desire to challenge yourself
      • A deep commitment to making an impact in the world
      • 2-3 years of experience as a Software Engineer, and 2-3 years of experience as a Systems Administrator.
      • 1-2 years of experience working at large-scale applications.
      • 2-3 years working in Amazon AWS environments, particularly VPCs with an understanding of the AWS API.
      • Intimate knowledge of Linux (Redhat/CentOS) and at least 2 years experience managing Linux in enterprise-class environments (more than 10 servers).
      • Experience with infrastructure as code (Ansible/Puppet/Chef/others).
      • Experience managing application build pipelines and continuous integration environments.
      • Strong fundamentals in Python and strong bash scripting skills.
      • Comfortable working with a range of storage engines (MySQL, Elasticsearch, Redis) and knowing when each is appropriate.
      • Understanding of network and application security with deep understanding of all layers involved in web communications, including experience in network debugging.
      • Must be a strong communicator, with a growth mindset.
      • Experience at large-scale web companies is a huge plus.
      • Fluency in English.

       

      About Avaaz

      Avaaz is a movement that brings together 55 million citizens from across the world, with a mission to help solve some of the world’s biggest problems. Its entire budget comes from small citizen donations, meaning Avaaz is independent and able to take on organisations such as Facebook, Monsanto and the Murdoch media which many other groups cannot. 

      Location

      Avaaz is a fully virtual organisation, coordinating work using email, Skype and other tools. Our staff are based all over the world. Applicants from any timezone may apply. Avaaz will support you to set up a home or co-working environment that leads to excellence in delivery and long-term sustainability.

      Compensation and Benefits

      Compensation varies with location and experience, but is highly competitive with leading nongovernmental organisations. Benefits also range with location, but include 5 weeks paid vacation per year (prorated as applicable).

    • Yesterday

      Location: Remote

      Virtual, work-from-home position. Work anywhere in the U.S. - Must live in the U.S.

      We are growing! Join a team of 10 rockstar developers who support a company of over 100 people with industry-leading web applications in areas of subscription-based continuing education, simulation and training, ecommerce, content management, and more.

      ABOUT THE COMPANY

      We are continued. We are fast-paced, nimble, and laugh a lot. We all work from home offices in various locations across the country. We are dynamic, engaged, highly motivated and highly skilled. We are passionate about our work and our professions and we’re looking for another team member to join our cause. We are certified as a great workplace by the independent analysts at Great Place to Work®, and ranked #6 on the Best Small Workplaces in the US in 2019. Learn more about us at
      continued.com.

      ABOUT THE TEAM

      Our meetings are filled with sarcasm, laughter, and movie quotes. We share code on github and contribute back to the open source community, whenever able. Though we are virtual, we communicate a lot and have a tight-knit group. We pair, encourage test driven development, collaborate, and enjoy healthy debate here and are looking for someone who can thrive in that environment. A thirst for knowledge and passion for solving problems is what drives the team. Training and education is a big part of who we are, not only as a company, but also as a mindset. We keep up to date in our field via continuing education, conferences, etc.

      ABOUT THE POSITION

      We are seeking an innovative and engaged Senior PHP developer who is motivated, creative, and fun to assist in developing our custom CakePHP and Laravel web applications.

      • Full-Time, 8a-5p in your time zone
      • Work from your home office
      • Company-provided MacBook Pro, Internet stipend, etc
      • Must live in the United States and be legally eligible to work for us
      • Travel is required for an annual company meeting, and may be required once or twice per year for team or project meetings

      RESPONSIBILITIES

      • Minor and major application feature development
      • Assist stakeholders in developing feature specifications
      • Plan, code, test, and deploy new features/applications/projects/modules/plugins
      • Troubleshoot application bugs and determine resolutions
      • Optimize and refactor existing code to improve performance and reliability [http://goo.gl/Kp3W3]
      • Suggest improvements, security needs, best practices, etc (your voice will be heard)

      REQUIREMENTS

      Self-management and time management are critical in this role. Without it, you will not be successful. Other requirements include:

      • 7+ years experience with PHP, Modern Backend Framework (CakePHP, Laravel, Symfony, etc.), Modern Front End Framework (Vue, jQuery, Angular, etc.), HTML5, SASS & CSS
      • A communication pro - must be able to explain technical issues to a non-technical person, pleasantly (we are always on Slack with stakeholders)
      • Comfortable with writing, editing, and maintaining Unit/Feature tests
      • Highly attentive to details, able to cross all the t's and dot all the i's and help review/fix others
      • There is direct project oversight, but you are expected to take ownership of your work and your projects, establish deadlines, and communicate progress proactively
      • Eager to research and learn in a self-directed way (always improving)
      • Easygoing, fun, and a team player - must be able to comprehend highly-advanced forms of sarcasm
      • A home office, free of distractions, with a high-speed Internet connection
      • Experience with Test Driven Development (TDD)

      PREFERRED, BUT NOT REQUIRED

      Although not required, the ideal candidate would also have:

      • Bachelor's Degree (or higher) in Computer Science
      • An active github account with open source contributions
      • A well thought out preference for Star Wars or Star Trek
      • Working knowledge of xkcd comic strip or similar

      We prefer a great/interested/excited programmer with less experience to an unmotivated or unengaged programmer with tons of experience.

      TO APPLY: We value attention to detail. Applications that fail to follow these simple steps will not be considered. Please provide a cover letter with your application. In your cover letter please include: 1) why you would make a great addition to our team, and 2) a favorite clip from youtube.

    • Yesterday

      Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

      Fastly’s customers’ use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travellers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real-time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

      We’re building a more trustworthy Internet. Come join us.

      Solutions Architect - Edge Cloud Security

      The Fastly Team is looking for a unique Security Solutions Engineer. Fastly’s team is the connecting fabric between Product, Sales, and Client Services organizations.  Fastly’s Security Solutions Engineer will have the opportunity to guide customers over their entire life-cycle from sales, implementation and expert level support to ensure customer success on the Fastly Platform.

      The Security Solution Engineer will need to have customer-facing experience in selling, through troubleshooting, and delivering implemented solutions on the Fastly global edge cloud. This individual will have knowledge of at least one programming language; the ability to write / learn / understand a common scripting language (bash / python / javascript / etc.) is essential. VCL is the configuration language at Fastly -- prior experience or aptitude and commitment to learn is an important requirement. Experience in devops, network operations, system operations or other technical support organization(s) where complex system interactions are supported or deployed is highly desirable. This unique position will have a key role in being a local security and technical solution engineer that leads our team and our customers to better answers for their businesses.

      What You'll Do
      • Support the Fastly Sales engagements where security requirements exist
      • Bring technical expertise in security problems that web properties face and work independently and dynamically to create solutions that solve those problems for customers
      • Implement and manage WAF deployment for the local customer base to ensure minimal false positives and maximum available protection for our customer’s Web Applications
      • Build test configurations to demonstrate new products and features to individuals and groups
      • Provide support to internal and external customers for products
      • Train our internal and external customers on new products and features
      • Contribute to documentation and articles for general customer education on security best practices and using the Fastly Platform to protect customer assets
      • Attend appropriate stakeholder meetings and standups, gather and present feedback to various stakeholders
      What We're Looking For
      • 5+ years of broad solution experience with the CDN, cloud, or managed service provider
      • 3+ years experience with HTTP request/response protocols and related troubleshooting tools and techniques (curl, dig, tcpdump, etc.)
      • Demonstrated ability to interact effectively with a variety of business and technical contacts including mid level managers
      • Proven background in security models, solutions, and products
      • Expert knowledge of DNS, routing, caching, WAF, DDoS, TLS, security service management
      • Expert knowledge of internet protocols, website optimization and acceleration
      • Referenceable communication and documentation experience
      • Fundamental knowledge of information security standards, policies, controls, and regulations.
      • Strong attention to detail
      • Good written communication skills and experience, including writing technical documentation
      • Comfort with networking equipment and protocols as well as Linux systems are essential
      • Excellent collaboration skills with cross-functional organizations
      • Advanced knowledge of enterprise software technology
      • Superior listening skills, can swiftly identify complex problem relationships through listening and discovery directly with internal and external customers
      • Open and receptive to new ideas and ways of doing things

      What you might have

      • Proficiency in written and verbal communication, in Spanish

      Why Fastly?

      • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
      • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
      • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
      • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
      • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

      We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

      Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.  

      Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

      *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

      Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

    • As our security professional, you should be providing tooling, processes, and guidance to help product managers, developers, and operations follow good security practices when designing a new system.

      We're looking for someone who doesn't do security but enables security throughout our whole pipeline.

      We feel as if security is undergoing the same type of revolution operations did back in 2009 with DevOps (agile systems administration). We're looking for someone who understands that security is not gatekeeping but enabling.

      Responsibilities
      • Tightly integrate security tools and processes throughout the DevOps pipeline.
      • Establish Policies and Procedures to help the organization keep up with the pace of application development all the while staying secure and compliant.
      • Automate core security tasks by embedding security controls early on in the software development lifecycle.
      • Continuous monitoring and remediation of security defects across the application lifecycle including development and maintenance.
      • Be the security advisor for product managers, development and system operations.
      • Help us to setup processes to wade through security questionnaires and certifications
      Requirements
      • Previous experience with an infosec role
      • You're able to work independently
      • You properly document things
      • Experience with Web technologies
      • You have experience with a couple of the following security technologies: Gauntlt, BDD-Security, Snyk, InSpec, Brakeman, ZAP, OSQuery, Trufflehog, Dependency-Check, Error-Prone
      • Experience with any of the following is a plus: GitLab-CI, Chef, Ruby, Docker, Kubernetes, Terraform, Penetration testing, Incident Response
      Our offer
      • a competitive salary
      • we facilitate remote
      • the opportunity to ride the wave (and grow with) a fast-evolving scale-up

      At Silverfin, we celebrate and support our differences. We know to have a team rich in diverse thoughts, experiences, and opinions allow our employees, and our services to flourish.

    • Prominent Edge (US only)
      3 days ago
      We are looking for multi-talented Integration Engineer to join our team at Prominent Edge. This position requires someone that enjoys working with people, communicates well and has a passion for providing stellar IT Integration and Support Services.  The successful candidate will have experience and a high degree of proficiency in Remote support and integration of a Technical nature. We are looking for someone that sees a Technical issue as a challenge, takes pride in their work, has excellent communication skills and truly enjoys working with people. In this exciting role, you will have the opportunity to blend your Software, Technical and troubleshooting abilities, your customer service skill and a passion for helping others

      Duties and responsibilities:
      • Support a wide variety of users Remotely.
      • Debugging firewalls and Network security.
      • Working with Windows environments, Windows Server, Active Directory and AWS.
      • Experience with Elasticsearch, Kibana, SQL Server
      • Scripting with Node or Python
      • Verbal and written communication Excellence is required. Must be pragmatic, practical and efficient in providing solutions.
      • Collaborate with management and stakeholders to recommend and implement approved IT solutions for clients and the internal system.
      • Communicate clearly and effectively with clients through Video Call, phone, email and ticket system updates.
      • Perform audits to improve internal It processes, and procedures as needed, and work on IT initiatives and projects.
      • Work with and interface with, outside vendors maintain good relations and provide on-going documentation and updates.
      • Participate in on-call and weekly shift rotations
      • Typical work week will involve troubleshooting, implementation (scripting and working with databases), and working with customers to ensure technical problems are resolved to satisfaction
      • Document issues and configuration changes through customer ticket and documentation database
      • Provide on-going reports of support activity, trends and recommendations.
      • Occasional travel may be required.
      Required skills:
      • Experience with post-sales integration, technical support and demos is preferred.
      • Kibana for demo’s with Kibana dashboards or similar tools
      • Must exhibit a high degree of professionalism at all times. Must have the ability to explain data services, how to integrate various systems and interface with data services
      • Extreme attention to detail and documentation
      • Ability to explain complex functionality to internal and external clients
      • Interpret and convey a thorough understanding of software and system requirements
      • Strong written and verbal communication skills
      • Expert customer service skills
      • Expert organizational skills and attention to detail
      • Prior experience with firefighting, EMT, Technical Support, Solution Engineering and IT related Client Services, and integrations is a plus.
      • Knowledge and proficiency with SQL (language)
      • Experience working with various APIs
      • Strong IT support skills, must have experience with IT Ticketing, tracking and documenting issues and their resolution.
      • Experience with Elasticsearch, Kibana, Logstash, SQL Server, Node and Python.
      • Experience with basic scripting (SQL, Korn, Bash, Shell, CLI) to automate and accomplish tasks and troubleshoot issues as required.
      • Experience with Software Quality Assurance, Software Testing and System testing


      W2 Benefits
      • Not only you get to join our team of awesome playful ninjas, we also have great benefits:
      • Six weeks paid time off per year (PTO+Holidays).
      • Six percent 401k matching, vested immediately.
      • Free PPO/POS healthcare for the entire family.
      • We pay you for every hour you work. Need something extra? Give yourself a raise by doing more hours when you can.
      • Want to take time off without using vacation time? Shuffle your hours around in any pay period.
      • Want a new MacBook Pro laptop? We'll get you one. If you like your MacBook Pro, we’ll buy you the new version whenever you want.
      • Want some training or to travel to a conference that is relevant to your job? We offer that too!
      • This organization participates in E-Verify.
    • ReifyHealth (US only)
      3 days ago
      At Reify Health, we are building a more creative healthcare system. We envision a world where every potential therapy, if safe and effective, is available to the patients who can benefit.

      Our healthcare system relies on clinical trials to develop new, potentially life-saving treatments for patients. But clinical trials continue to be slow, unpredictable, and expensive. Reify Health’s product helps both the research leaders driving forward clinical trials and the doctors and nurses who care for the patient participants.

      As we scale adoption of our product domestically and internationally, we will accelerate world-class clinical research and unlock innovation. By joining our data team, you will support the growth of an empathetic, data-driven culture at Reify and play a key role in developing a novel data architecture and intelligence features.

      Your Responsibilities
      • Work with data team to support continued development and international expansion of Reify's next-generation, Kappa-style data architecture in a functional programming environment using Kafka, PostgreSQL, AWS and Confluent tooling 
      • Support the development and scaling of data ingestion, integration, and export services built on top of Kafka and AWS
      • Work closely with data and engineering teams to design, develop, iterate, and expand data tools, models, libraries, or features
      • Support orchestration and troubleshooting of our data architecture and tooling
      • Become intimately familiar with HIPAA, GDPR, and other applicable regulatory/security frameworks and how they influence our architecture and development decisions
      • Frequently communicate your results to Head of Data and other stakeholders in clear written, verbal, or presentation form
      • Live our data philosophy, which focuses on ethical decision making, being aware of how biased data (and assumptions) can affect results (and people), and being laser-focused on business needs
      What Will Make You Stand Out
      • At least 3 years of professional work experience
      • Experience with systems engineering/orchestration and strong ability to understand and work with distributed systems
      • Previous practical experience with AWS, Kafka, and distributed systems
      • Experience with applied cryptography in a healthcare setting
      • Deep Clojure experience in a data application context
      • Experience with security and regulatory challenges of scaling health data architecture to multiple continents
      • Understanding the nuances of testing in distributed/probabilistic systems
      • Master's degree or doctorate in related field
      • Relevant published work (academic, blog posts, open-source contributions)
      • Experience in a startup environment (as a remote employee, if you’d like to work remotely)
      • Relevant experience in a healthcare/health-tech company
      Compensation & Benefits
      • Competitive Salary and Stock Options: Salary and stock options commensurate to your experience and expertise.
      • Comprehensive Health and Wellness Coverage: 100% premium coverage for you (and >50% for your dependents) for: a top-tier health plan covering you in all 50 states (with option of HSA) dental, vision, disability (short-term and long-term), and basic term life insurance (for your entire tenure at Reify). We enable 24/7 access to doctor by phone or online via telemedicine coverage.
      • Retirement Plan 401(k) plan with employer matching program.
      • Company-provided Workstation: You will receive a brand new Macbook Pro laptop to use for work.
      • Location Flexibility & Transportation: For those working out of Boston, we provide: a free monthly public transportation pass (and are located two blocks from Downtown Crossing); unlimited coffee, infused water, and more (provided by WeWork); flexibility to work from home as needed. For those working remotely: you can work from anywhere in the U.S. compatible with an EST work schedule. Additionally, we’ll fly remoters in for company summits and team events, filled with fun activities, good food, and many opportunities to get to know your colleagues better.
      • Vacation and Holiday Flexibility: Generous paid-time-off policy that accrues with your tenure at Reify which includes holiday flexibility and parental leave
      We value diversity and believe the unique contributions each of us brings drives our success. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

      We also completely eschew the “bro culture” sometimes found at startups.

      Note: We are currently only considering US citizens or Green Card holders. Thanks!
    • This is a remote, day-shift, position open to candidates living in the Asia-Pacific region. Only candidates currently residing in time zones UTC+8 through UTC+12 will be considered.

      As a Technical Support & Enablement Engineer, you’ll craft our customer experience. Pressable is looking to grow our diverse team of individuals with a background in WordPress, the technical knowledge for anything that comes their way, and the determination to get the job done. Our agents establish relationships with our customers by listening to their needs, understanding their problems, and providing tailored solutions.

      Pressable is a new breed of technology company: one part WordPress managed hosting and another part services innovation. Both empower small agencies and giant clients to scale their business on the WordPress platform. Pressable’s platform enhances WordPress with developer tools, security, analytics, and world class support so that companies can build and deploy their digital experiences faster than ever.

      Pressable is owned by Automattic, the brand behind WordPress.com, WooCommerce, Jetpack, Crowdsignal, WordPress VIP and many others. Founded in 2010, Pressable follows Automattic’s distributed team model with employees all over the world. We engage the most brilliant minds regardless of location and give them the best resources to perform the finest work of their careers.

      YOUR DAY WILL INVOLVE:
      • Interacting with existing and potential customers by responding to WordPress and platform related inquiries through email-based tickets and live chats (10%).
      • Writing and maintaining documentation, writing blog posts, and contributing to the community of WordPress support around the globe (50%).
      • Deeply diving into WordPress issues for high-touch enterprise clients and agencies (40%).
      BEING A TECHNICAL SUPPORT ENGINEER REQUIRES:
      • A solid foundation in WordPress, its inner workings, common issues, community, and proper use cases. You are well-versed in your craft.
      • An eagerness to learn and the ability to adapt, allowing you to teach others. You are a lifelong learner.
      • Knowledge and experience with common web technologies, including HTML, JavaScript, CSS, and Git.
      • You are comfortable working with and solving problems with PHP.
      • Excellent writing and communication skills with a passion for taking technical language and making it understandable.
      • You are fluent and eloquent in written English.
      • Advanced proficiency using the command line (Bash scripting a plus), WP-CLI, and an understanding of the domain name system (DNS), domain registration, and various email setups.
      • A willingness to regularly assist with coverage gaps.
      • Self-driven work ethic. You are a self-starter who loves taking initiative and seeing things through to completion.
      SHIFT

      This role can be part time or full time depending on the candidate, but will usually include Sundays. The hours will be business hours (approximately 8 a.m. until 5 p.m.) in the UTC +8/+9/+10/+11/+12 time zones.

      OUR BENEFITS
      • Fully remote
      • Unlimited PTO
      • Home office benefit
      • Technology benefit
      • Coworking subsidy
      DIVERSITY & INCLUSION AT PRESSABLE

      Diversity and Inclusion is a priority at Pressable. We want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups, and we require unconscious bias training for our hiring teams.

      We may invite applicants to complete a limited-time paid trial as part of the hiring process. A trial is a shared opportunity for our team and the applicant to get experience working together to see if we’re the right fit.

      What are you waiting for?
    • 5 days ago
      New Context is a rapidly growing consulting company in the heart of downtown San Francisco. We specialize in Lean Security: a methodology to consistently apply DevSecOps strategies, leading organizations to build better, safer software through hands-on technical and management consulting. . We are a group of engineers who live and breathe Agile Infrastructure, Systems Automation, Cloud Orchestration, and Information & Application Security.

      We are seeking a Managed Services Engineer to work remotely as part of a team supporting services for our MSP clients. Support duties include break/fix work, scaling and capacity planning, and participating in a scheduled on-call rotation.

      Expect to heavily use Open Source software to take on challenges like delivery of highly secured containers, management of IoT devices or supporting Big Data ecosystems at petabyte scale and beyond. You will utilize our core methodologies - Agile, Lean, TDD and Pair Programming - along with your fluency in DevOps - to run robust and reliable systems for our clients. 

      We foster a tight-knit, highly-supportive environment where there are no stupid questions. Even if you do not know the answer immediately, you'll have the entire company supporting you via Slack, Zoom, or in-person. We also host a daily, all-company stand-up via Zoom, and a weekly company Retro, so you won't just be a name on an email. 

      At New Context, our core values are Humility, Accountability, Integrity, Empathy, Creativity, Transparency, Quality & Passion! Our employees live these values every single day.

      Who You Are:
      • Engineer with 2-4 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration);
      • Comfortable with at least one high-level language, ideally Ruby and/or Python (but could be anything); 
      • Experienced in Open Source web technologies, especially Docker, Kubernetes, GitLab, and/or the HashiCorp suite;
      • An excellent communicator, able to deliver project status and explain technical elements to non-technical audiences;
      • Able to think on your feet and learn quickly on-the-job in order to meet the expectations of our clients;
      • A great teammate and a creative and independent thinker.
      Bonus points if you are:
      • Experienced with in-depth AWS administration;
      • Experienced and effective working with external clients and customers;
      • A believer in automated tests and their role in software engineering;
      • Able to translate complex concepts to business customers
      We tailor solutions to our customers. You might support any of the following technologies:
      • Automation: HashiCorp Product Suite (Terraform, Packer, Vault, Consul, Vagrant), Chef, Puppet, Ansible, Salt, Automated Testing
      • Containerization Ecosystem: Kubernetes, Docker, D2IQ, Nomad, Rancher, CoreOS 
      • Cloud & Virtualization: AWS, GCP, Azure, OpenStack, Cloudstack, kvm, libvirt
      • Tools: GitLab, Jenkins, Atlassian Suite, Pivotal Tracker, Git, 
      • Monitoring: SysDig, Tistlock, Datadog, AppDynamics, New Relic, Sentry, Nagios, Prometheus
      • Databases/Datastores: Cassandra, Hadoop, Redis, PostgreSQL, MySQL
      • Security: Compliance Automation, Application Security, Firewalls, OSSEC, AuthN and AuthZ
      • Languages: Ruby, Python, Go, JavaScript
      We are committed to equal-employment principles, and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We are passionate about finding ways to attract, develop and retain the talent and unique viewpoints needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live, because we believe that this diversity results in conversations which stimulate new and innovative ideas.

      Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    • 6 days ago

      Summary

      The Wikimedia Foundation is looking for an Application Security Engineer to join the Security team working to help protect Wikipedia and our other projects. You'll be working with other developers and security engineers to create new security features, review the security of other people's code, and help find and fix security bugs before they're exploited.

      YOU ARE ...a smart security practitioner with experience building and auditing security features in large scale systems. You understand the importance of testing and documentation, and common pitfalls in developing secure web applications. You must have a passion for the WMF mission. We do (almost) everything publicly, and volunteers can add arbitrary JavaScript to our site.

      You will be joining a team responsible for ensuring the security and integrity of applications written in PHP, Python, Ruby, Lua, Perl, JavaScript (Node.js) among others, using both relational and key-value data storage mechanisms. (Don't worry, you don't need to have had experience with all of those technologies.)

      We’d like you to do these things:

      • Triage and remediate reported security issues
      • Review and deploy features developed by the Foundation and community members
      • Work with other development teams to ensure that they make safe architectural and implementation choices
      • Constantly poke and abuse our software to find bugs before attackers do
      • Provide application security concept reviews and help socialize application security best practice
      • Provide support for application security operations

      We’d like you to have these skills:

      The right person is better than the right set of experiences, these are the traits we’ve identified make great additions to our team so far.

      • Two or more years of application security experience, including thorough understanding of issues documented in the OWASP Top Ten and CWE Top 25
      • Strong understanding of modern, object-oriented PHP development
      • In-depth experience developing or auditing client-side JavaScript
      • Demonstrated ability to exploit and mitigate application-level vulnerabilities
      • Experience conducting software security reviews using a combination of source code inspection, manual testing, and automated scanning
      • Patience in explaining security issues and their implications on privacy to non-technical audiences
      • Sensitivity to the security challenges faced by participants in a large, international project
      • Strong understanding of cryptography as applied to web application security (encryption, hashing, PKI management), including analysis and implementation
      • Experience using Linux at the command line for tasks related to web application development and deployment
      • Ability to maintain focus when working remotely

      And it would be even more awesome if you have this:

      In addition to the basic skills needed for being successful these skills could set you apart from the pack!

      • Experience as a contributor in the Wikipedia or Wikimedia project communities
      • Experience contributing to a consensus-based open source project
      • Experience developing, maintaining, or administering authentication systems

      About the Wikimedia Foundation

      The Wikimedia Foundation is the non-profit organization that supports and hosts Wikipedia and its sister free knowledge sites. Wikipedia consists of nearly 40 million articles across hundreds of languages. Every month, more than 80,000 volunteer editors contribute to Wikipedia. Based in San Francisco, California, the Wikimedia Foundation is an audited, 501(c)(3) non-profit that is funded primarily through donations and grants. It currently employs over 240 staff members.

      At the Foundation, we build technology to help people everywhere access Wikipedia, across devices and in nearly 300 languages. We engineer privacy for our readers and editors so they can safely and securely explore Wikipedia. We create programs and initiatives to make Wikipedia freely available to more people in more parts of the world. We build new tools for the community of editors so they can continue to improve and grow Wikipedia. Roughly a quarter of our budget goes to supporting the community that make the site possible, including through grantmaking programs that enable volunteers and enrich the information on the sites.

      Benefits & Perks

      • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
      • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, massages, cooking classes and much more
      • The 401(k) retirement plan offers matched contributions at 4% of annual salary
      • Flexible and generous time off - vacation, sick and volunteer days
      • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
      • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
      • Telecommuting and flexible work schedules available
      • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
      • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
    • Pitch, a new company from the makers of Wunderlist, is looking for a backend engineer with deep experience working with Amazon Web Services (AWS). If you’re excited about planning and rolling out reliable and simple Cloud infrastructure, you’re in the right place. Pitch is a product-minded company structured in cross-functional teams, where DevOps experts are focused on delivering a great product to the user.

      What you will be doing 
      • Lead initiatives for new features with a large infrastructure component
      • Plan and build out our cloud infrastructure
      • Help expand our Continuous Deployment and Cloud Deployment systems
      • Play a key role in handling incidents
      What we are looking for
      • Excellent communication skills and willingness to share and teach
      • Ability to wear multiple hats in a cross-functional team
      • Ability to focus on the product even when building infrastructure
      • 2+ years of working experience of Amazon Web Services (AWS) and key AWS services (EC2, Route53, S3)
      • Deep understanding of how the Web works: HTTP, CORS, how to build a REST API
      • Deep understanding of IAM and other cloud security mechanism
      • Experience in a backend programming language such as Clojure (or equivalents like Golang, Python, etc)
      • Understanding of key application metrics and using them to make decisions
      • Familiarity with CloudFormation (or similar cloud provisioning systems like Terraform or Pulumi)
       Would be nice to have 
      • Excellent writing skills. Please submit a writing sample of any kind of technical writing if there’s anything you can share
      • Experience with Site Reliability Engineering or Production Engineering

       If you tick all these boxes we'd love to get to know you

      We value diversity of perspective and seek to build an inclusive workplace that welcomes people from all different backgrounds (including dogs).

    • About NS8  

      NS8 is a fast-growing eCommerce SaaS companydedicated to the fight against online fraud.Ourcomprehensive fraud prevention platform combines behavioral analytics, real-time scoring, and global monitoring to help merchants of all sizes optimize order processing and minimize risk.  NS8 headquarters is located in Las Vegas, with regional offices in Miami, the Bay Area, Amsterdam, Singapore, and Melbourne. 

      Why Join Us?

      • We're blowing up and need talented engineers to keep up with the explosive business growth everything. Our company went from about 27 people to over 100 in the past year. We expect to continue growing, doubling in size this coming year.
      • We've got funding but our revenue is killing it too. Our numbers are outperforming the projections in our last pitch deck - and we all know how lofty those can be.
      • Our CEO is a developer of over 20 years and has additional founder and CEO experience with fast paced startups, so he gets the engineering side and the business under commits so development can over deliver.
      • Our CTO has decades of technical expertise, running large development organizations with resources in every corner of the globe, deploying products that generate hundreds of millions of dollars annually across diverse and highly regulated markets.
      • Our CSA has over 20 years development experience with both Fortune 20 companies and founding many startups in the platform space, including several large exits.

      Our Engineers:

      • Excel in a flat hierarchy and spend almost 100% of their time writing code.
      • Love working in our agile, continuous integration and deployment environment.
      • Conceive, design, develop, deploy and operate the code they write.
      • Deploy maintainable, instrumented, predictable and reliable distributed systems on a steady cadence.
      • Write tooling for automation, diagnostics, debugging.
      • Participate in on-call rotation for their services.
      • Build with a security mindset and are up to date on industry best practices.
      • Design from the start with multi-tenancy and high availability as requirements.
      • Have developed their remote engineering muscles and are highly engaged via Slack.

      Our Stack:

      • TypeScript, React, Node.js
      • Kubernetes
      • Concourse + Helm3 for CI/CD
      • Prometheus
      • Grafana
      • Kafka
      • ProtoBuf3
      • Mongo
      • MySQL
      • AWS technologies
      • Lambda

      Your Role:

      The SDET (Software Development Engineer in Test) works within a development team and ensures that all development is of the highest quality.

      Responsibilities:

      The SDET:

      • Builds test plans and test cases to ensure that all new development is comprehensively verified
      • Works with developers to build appropriate automated test coverage
      • Technical to the core – codes the frameworks, harnesses, and test cases as needed
      • Experience with BDD using cucumber
      • Experience writing REST API tests
      • Works with the SDET Lead to coordinate testing best practice
      • Recommends and implements appropriate tooling, infrastructure and documentation where needed
      • Integrates test automation with CICD
      • Is always refining tools, tests and processes to ensure that no critical issues make it to production
      • Encourages quality thinking and execution across the team

      Requirements:

      • Must be both self-motivated and work to direction
      • Show continued visibility to work in progress and in plan
      • Happy working in an agile workflow
      • Willing to operate and participate in on-call rotation

      Qualifications:

      • Bachelor’s degree in Computer Science or 2+ years developing software in a professional environment
      • Experience working with test automation and CICD pipelines

      Our Benefits:

      • Work from home or on-site in Las Vegas
      • Competitive salaries
      • Equity
      • Medical
      • Dental
      • Vision
      • FSA
      • Fully stocked kitchen for on-site employees

      Our Culture:

      • Vibrant is an understatement, company events are always first class and exciting – axe-throwing, luchador wrestling, fancy dinners, charity events, game shows.
      • Value diversity, transparency, and encourage everyone to be their authentic self.
      • Supportive, learning culture; where engineers are encouraged to present Lunch-and-Learns on any topic they are passionate about.

      Physical Demands:

      While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch. - The employee is occasionally required to move around the office.

      NS8 Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

      This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    • Impala (Western Europe)
      1 week ago

      Hello!

      Thanks for taking a look at the job description for a Chief Architect at Impala. We felt a little bit impersonal just throwing you right in there with words like “revolutionizing” and “disrupting”.

      As such, we want you to know that the person that wrote this job description apologises in advance for any clichés, startup tropes or sudden-insecurity-driven-panic-attacks that you might find in the description below.

      What is Impala now?

      Impala makes building travel software incredibly easy. We provide hotels with a powerful data management platform that makes connecting to software, hardware and room distributors extremely easy. Think Twilio for Travel.

      We launched in January 2019 and since then have grown at - quite frankly - a ridiculous pace. Our technology is already installed in hundreds of hotels worldwide, on six continents and categorises more than 1 billion data points.

      We are a growing team of exceptional people split across engineering, product and commercial that have built a fantastic, remote-but-far-from-distant community.

      Where is Impala going?

      We’re supported by some of the best investors in the business, the early stage backers behind Deliveroo, PillPack, SecretEscapes, Zoopla, Trivago and more. They’re on board because of our vision - revolutionizing a $1.6 trillion dollar market that’s been out-of-date for 20 years.

      Within the next two years, 25% of hotel bookings worldwide will flow through Impala technology and the product that we’re building will empower the entire ecosystem of travel technology (we already have over a thousand companies signed up).

      Anyone travelling anywhere will interact with products powered by Impala and to achieve this we’re growing the team to 50 people within the next year. So now is the most exciting time to be joining Impala as we go through a large push to scale up!

      A brief overview of what you’ll be up to in this role:

      As chief architect, you will act as the technical authority in a top-tier engineering team, ensuring that our technology can meet both immediate and future needs. You will report to (and work alongside) our VP of Engineering. 

      Technology sits at the heart of our business, which makes this a pivotal role with key responsibilities: 

      • You will lead on technology strategy & prioritization, managing short term technical risks and long term investment in our stack
      • You will be accountable for technical quality at Impala, including the reliability, security, and extensibility of our services and data 
      • You will ensure that monitoring, metrics and SRE practices are in place across all teams and services, to measure and meet high service SLA’s / expectations 
      • You will be the direct leader of an enablement group, which provides specialist  technical/DevOps/SecOps support to our development teams
      • You will provide technical direction and mentorship across teams to support the development of individuals 

      You should join us if: 

      • You have 10+ years of relevant and diverse product and engineering experience, with a period of executive-level responsibility at an organization with a strong engineering culture
      • You are an expert in the architectural design, development, and operation of large scale, high availability services 
      • You have demonstrated experience with modern web services, distributed service-oriented architectures and services that handle large quantities of data, across multiple different stacks. 
      • You aren’t afraid to get hands-on when necessary to demonstrate an approach / principle 
      • You are comfortable leading and mentoring teams and individuals

      Where in the world will you be working?

      This is a remote position. This means you can work from anywhere +/- 2 Hours of London, timezone wise (and less than a 3 hour flight).We are a remote-first company, our whole engineering team is fully distributed! This was a very deliberate choice to prioritise work-life balance and ensure we’re able to accommodate the best people in Europe. We have loads of remote initiatives to ensure you’re fully setup!:

      • We give you an additional generous Personalised Workspace Budget for things like monitors, keyboards, desk chairs and headphones.
      • We offer an office stipend (you can furnish a home office with a generous monthly stipend, or choose a co-working space near you).
      • You’ll travel once a quarter to meet and socialise with the rest of the engineering team somewhere in Europe.
      • You’ll have a generous Social Budget to travel to London based social events. You'll also have a special 'Loved Ones Budget' that we're incredibly proud to offer, we'll tell you more about that when we speak to you!
      • We have a dedicated Remote Experience Manager in the team, who, amongst other things, will be ensuring you're happy, integrated and empowered whilst working remotely.
      • We will give you a brand new high-spec laptop when you start, giving you the choice between a Thinkpad or Mac.

      Please note, we only accept candidates in Western Europe because of timezone and travel time differences. We make no exceptions (we don’t have time to!).

      What you’ll get if you join us: 

      • We’re in the top 14% of companies in the UK for holiday that we offer, at 36 days - so you’ll have plenty of time to rest and recharge
      • We also offer Impalans one Unsick day per year, so you can proactively look after your health (time to finally book that dentist appointment!)
      • Impala believes that great people should be able to focus on developing mastery of their skills, even if they don’t want to manage people. Here you’ll be able to access 3.5x the average annual raise, even staying in the same role.
      • We put our money where our mouth is when it comes to investing in your development - you’ll have access to a generous yearly learning budget to help you realise your potential. 
      • We offer all engineers a Weekly Recess Hour. This is an hour to take off and step out from work and invest in You Time! Lawn mow, yoga, walk or movie anyone?
      • We offer an extended lunch break option, meaning you can take an extra hour lunch break, and we trust you to make up for it later in the day.
      • We offer a stipend to set up your ideal place of work. You can choose between the option of £150 per month to build out your home office, or we’ll pay for your membership at a coworking space near you up to £350.
      • In addition, we give you a special Personalised Workspace Equipment budget for things like monitors, keyboards, headphones or desk chairs.
      • You’ll travel once a quarter to meet the rest of the team in an engineer colocation week, somewhere in Europe.
      • You’ll have a Social Budget to travel to/from & stay in London for a night, for our monthly Impala Social.
      • You’ll have a generous Friend & Family Budget, to get your close friends and family over once a year.
      • We’ll organise socials around your area with other remote workers. 
      • We have a Health & Wellbeing scheme in place, offering you the option of a monthly gym membership reimbursement each month, or a health food voucher each month; access to HeadspaceVitality health insurance (UK only); plus the chance to win a massage monthly. Plus loads more.
      • Perkbox. A platform designed to help you to live a better life by personalising, managing, delivering and measuring the best company perks in real-time. 
      • You’ll be working somewhere that encourages collaboration, is transparent, has a strong focus on wellbeing, and doesn’t just pay lip service to it’s Core Values.

      Sound interesting? 

      If you are excited to learn more then please check out our Medium page which includes more information about who we are, what we do, what matters to us, and our culture.

      Want to know more about our CEO, or want a deeper understanding of our what and why? Watch this video. https://www.youtube.com/watch?v=nxBZuoxCbKM

    • 1 week ago
      Company Overview

      At Netlify, we're building a platform to empower web developers to build better, more elaborate web projects than ever before. We're aiming to change the landscape of modern web development. Netlify currently serves more than 800,000 developers worldwide.

      We recently raised $53M in Series C funding to bring forward the next generation of tooling for a more accessible web. This round was led by the EQT Ventures with participation from existing investors Andreessen Horowitz & Kleiner Perkins. This brings Netlify’s funding raised in total to $98M to date. Other past investors include Bloomberg Beta, Designer Fund, and Tank Hill Ventures, as well as the founders of Figma, GitHub, Slack and Yelp.

      Netlify is a diverse group of incredible talent from all over the world. We’re ~40% woman or non-binary, and are composed of about half as many nationalities as we are team members.

      About the Position

      As a key member of the Security team, you will work with various teams on application, infrastructure, corporate security and everything adjacent. Although you will not be coding every day, a software engineering background is essential to discuss architecture and code reviews with the Engineering team.

      Key responsibilities:
      • Continuously conduct security assessments on our internal assets and existing and future products.
      • Build and deploy security automation and tooling to verify and further increase our security posture.
      • Manage our vulnerability management program and work with the relevant teams to prioritize remediation efforts.
      • Build processes to ensure that security is part of our engineering DNA.
      • Manage secure coding training across the teams.
      Ideal Candidate
      • Experience in application and infrastructure security, especially in cloud environments.
      • Experience with secure software development lifecycles, from threat modelling to code reviews.
      • Knowledge of container security and orchestration.
      • Experience with several programming languages such as Go, Ruby, and C/C++.
      • A demonstrated ability to empathize, collaborate, and communicate across teams.
      • Ability to work across multiple time zones with remote colleagues.
      • 3 or more years experience working as a full-time application or infrastructure security engineer.
      • BONUS: exposure to compliance audits such as SOC 2, ISO 27001 and PCI.
      About Netlify

      Of everything we've ever built at Netlify, we are most proud of our team.

      We believe that empowered, engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. Whether you work from our main office in San Francisco or you are a remote employee, we’ll be working together a lot—paring, collaborating, debating, and learning. We want you to succeed! About 60% of the company are remote across the globe, the rest are in our HQ in San Francisco.

      To learn a bit more about our team and who we are, make sure to visit our about page.

      Applying

      Not sure you meet 100% of our qualifications? Please apply anyway!

      With your application, please include: A thoughtful cover letter explaining why you enjoy the role and why you’d like to work at Netlify. A resume or short listing of job history. (A link to a LinkedIn profile would be fine.)

      When we receive your complete application with the items above, we’ll get back to you about the next steps.

    • We are Givelify®, where fintech meets philanthropy. We help people instantly find causes that inspire them to action so they can change the world—one simple, joyful gift at a time. 
       
      We are looking for a Principle Software Engineer with over 10+ years of experience to join our team with a "lead the charge" attitude. Why is Engineering at Givelify Different: Moonshots are our norm. Our product impacts real people on the ground. We build with passion and maintain a high standard of engineering quality. We solve unique scalability challenges and you will have the ability to help guide all aspects of Engineering and Product Development. 

      Some of the meaningful work you will perform:

      • PHP/Python: You will need to have strong object-oriented design and development skills and advanced knowledge of PHP, Python or similar programming languages. Knowledge and experience with third party libraries, frameworks, and technologies is a plus. 
      • Database: You will need to have strong SQL composition skills. Knowledge of big data and NoSql databases is a plus! We not only write software that collects and queries data, but we also compose queries for investigation and analysis. We collect a lot of data in real time from our applications and being able to compose ad hoc queries is necessary to develop and support our products. 
      • Guidance: Participate in and guide engineer teams on all things technical – Architecture definition & Design ownership that not only include technology but Data Security aspects, Deployment & Cloud strategy, CI/CD, as well as coding best practices.  
      • Analysis & Problem Solving: You will need to understand our codebase and systems and the business requirements they implement so you can effectively make changes to our applications and investigate issues. 
      • Communication: Whether via face-to-face discussion, phone, email, chat, white-boarding, or other collaboration platforms, you must be an effective communicator who can inform, explain, enable, teach, persuade, coordinate, etc. 
      • Team Collaboration: You must be able to effectively collaborate and share ownership of your team’s codebase and applications. You must be willing to fully engage in team efforts, speak up for what you think are the best solutions, and be able to converse respectfully and compromise when necessary. 
      • Knowledge and Experience: A well-rounded software engineer will have broad and/or deep knowledge of various topics, tools, frameworks, and methodologies related to software engineering. None are required, but the more you can bring, the better. Here are some examples:

      • Laravel, Yii and similar frameworks
      • Strong API knowledge and development
      • Git and GitHub
      • Big Data solutions such as Cassandra, Hadoop, Spark, Kafka and Elastic Search
      • Continuous integration and automated testing
      • Agile/Scrum
      • Open source projects
      • Server-side JavaScript, TypeScript and Node.js
      • Familiarity with DevOps configuration tools (Git, Jira, Jenkins, etc.)

      We welcome your talents and experience:

      • BS/MS degree in Computer Science, Computer Engineering, Mathematics, Physics or equivalent work experience
      • Technical Leader with at least 10+ years of work in Software Engineering
      • Webservices and API development experience within a startup and/or e-commerce environment
      • A distinguished member of engineering community, either through extracurricular activities, publications, associations with orgs (i.e., IEEE, etc.)
      • Demonstrated history of living the values important to Givelify suchas integrity and ethics

      Our People 
      We are a virtual team of high-performing professionals who innovate & collaborate to fulfill our mission to help people instantly find causes that inspire them to action so they can change the world – one simple, joyful gift at a time. Our culture of integrity, heart, simplicity, & that "wow" factor fuel our aspiration to be among the tech industry's most inclusive & purpose-driven work environments. 
      We take great pride in providing competitive pay, full benefits, amazing perks, and most importantly, the opportunity to put passion & purpose to work. 
       
      Our Product 
      From places of worship to world-changing nonprofit groups, Givelify harnesses the power of technology to bridge the gap between people and the causes they care about. Tap. Give. Done. Givelify's payment solution is designed to make the experience of giving as beautiful as the act of giving. 
       
      Learn more about us at https://careers.givelify.com ( https://careers.givelify.com/ )

    • Hello there!

      Do you have a soft spot for bootstrapped, profitable companies with a meaningful, globally utilised product? Would you like to work within a small, super-capable technical team in a refreshing work environment? Would you like to work on an application that is changing the way we learn and communicate? You might just be the perfect fit for our new QA Automation Engineer opportunity here at Drops!

      About us

      Our goal at Drops is to ensure effective language learning through a delightful, seamless, gamified experience. We strive to be the #1 app for vocabulary learning and we’re very much on the way there! Our app has been live on the App Store for over 3 years, covering 37 languages, serving 20 million users across the globe and has been featured on both the App Store and Play Store multiple times. We were super chuffed to be awarded ‘App of the Year 2018’ by Google on the Play Store and have been featured by TechCrunch, FastCo, Forbes, CNN, Bloomberg, VentureBeat and many more. In short, we’re a small, efficient team spread mostly across Europe, achieving great things the remote way! Our founders, Dani & Mark, are involved in everyday implementation, strategy and support, working with the team on innovative ideas to shift the needle in the language learning space.Check us out and see what you think: http://drops.app.link/

      What makes us different

      • We’re a small team. We optimise for impact, not headcount.
      • We carefully consider tradeoffs in technology and processes that could lead to increased complexity.
      • We live the TypeScript life. We strive for code quality over quantity and stick to a simple development process, spending more time creating and less time in admin.
      • We use React Native on the frontend, sharing around 98% of the code between Android, iOS and Web. We use Typescript on the backend too!
      • We’re believers in functional programming. We concentrate state, minimise side effects and abstract when necessary.
      • We automate where there is a logical business case to do so..
      • Our biggest challenge is managing the complexity of sharing code across a suite of apps.
      • We don’t believe in hierarchy. Autonomy, ownership and passion are the secret ingredients behind Drops. Clear, honest communication is the linchpin of our culture, success and independence.

      What are we looking for?

      We’re looking to expand our QA team with an inquisitive, forward thinking automation engineer to support our development team across a suite of Drops apps. You’ll be responsible for automating tests in key areas of the applications. From golden path to intrinsic gameplay functionality, you’ll be looking to guarantee quality and keep regression at bay!

      You should have a strong foundation in testing, experienced and knowledgeable in both automation and manual practices. You can prioritise workload and are skilled at finding bugs others have difficulty spotting, writing automation test scripts from a blank canvas where appropriate.

      Requirements

      • You can see a problem from the product, development, and user’ perspective.
      • You have great hard skills but even better soft skills.
      • You’re competent in contemporary JS based QA technologies and toolsets (Cypress, Cucumber/Behave feature files, AWS; S3, Lambda, RDS, Cognito).
      • You’ve got hands on experience with CI tooling (Jenkins, BuildKite, Bitrise, etc).
      • You’ve got experience in api, load and security testing.
      • You’ve worked within an agile development team.
      • You know when to manually test and when to automate.
      • You’re Proficient in testing practices such as BDD, TDD and competent in declarative testing.
      • You’re able to identify priorities and application hotspots for testing.
      • You have introspective tendencies and are looking for a position where you can grow, fast.

      Benefits

      • 🌍 All the perks of remote working
      • 👥 An awesomely compact 19 person team
      • 🧠 Yearly educational allowance
      • 💪 Fitness allowance
      • 💻 High-end Apple hardware and ergonomic accessories
      • 🏖 30 days of holiday per year (including Christmas and other holidays)
      • ✈️ Quarterly team gathering somewhere in the world (Amsterdam, Iceland, Lisbon and Budapest were previous locations)
    • Flocknote (CT +/- 2 hours)
      2 weeks ago

      We don't have a particular Web Developer opening right now; however, we are always looking for developers who are a good fit for our team and care about our company mission. If you think that's you, please apply and fill out the questions. We will review applications periodically and let you know when we have openings.

      We’re a small, startup dev team with a passion for the Church and making great things. We work hard, have fun, and are always improving. Because we’re a small shop, you must be self-motivated, able to manage your day-to-day schedule, and a very good communicator. You’ll have your hands in everything, from the data model to stylesheets, from concepts to launches, from process to implementation.

      If you have a passion to help the Church, and if you enjoy dreaming up smart ways to solve problems and then watching your code come to life to make a real difference in the world, keep reading.

      YOU’LL BE:

      • Co-managing technical aspects of the Flocknote service, including maintaining the health, uptime and performance of all Flocknote servers.
      • Continuing to build out Flocknote’s robust back end, including queueing & messaging systems, user management & security, data archiving, email reputation & sending, and more.
      • Integrating with multiple 3rd party services, including billing, credit card processing, short (and long) code text messaging, phone calling, Amazon SES, Amazon S3, Facebook, Twitter and others.
      • Implementing and developing new features across all areas of the stack.
      • Exterminating bugs and helping our support team make sure our customers have a great experience with Flocknote.

      YOU’LL NEED:

      • To know your way around a LAMP stack.
      • To enjoy HTML, CSS, and vanilla Javascript.
      • Experience with OOP concepts and PHP (7) framework-based development.
      • Experience maintaining Linux VPS servers running Apache, PHP, and MySQL.
      • A strong knowledge of security best practices, especially as it relates to websites, including understanding of CSRF, XSS, encryption, SQL injection, etc.
      • The ability to learn quickly, multitask, and work independently in a fast-moving and dynamic environment.
      • To be a self-starter and a go-getter with extraordinary integrity.
      • To be flexible, honest, professional, easy to get along with, and enthusiastic with strong interpersonal skills.

      BONUS POINTS

      • Experience developing simple iPhone and/or Android applications, using Objective-C (or Swift) and Java, respectively.
      • Experience developing cross-client email design and understanding differences in HTML layout and compatibility issues for various email clients.
      • Ability to debug performance issues using XHProf, viewing log files, and using MySQL’s EXPLAIN queries.
      • Experience with AWS.
      • Knowledge of Elasticsearch and other NoSQL datastores.

      This is a full time position with salary and benefits. Telecommuting may be an option depending on the candidate.

      IN ADDITION, please provide answers to the following in the 'Introduce yourself' section when you click to apply:

      1. Very briefly tell us about you. (Not your skill set, but what makes you tick.)
      2. What is your favorite junk food and why?
      3. Please describe the nerdiest thing you’ve ever done.
    • We are looking for an experienced Engineering Manager to lead the team dedicated to driving Gatsby’s open source project. Join us in our mission to make website development fun by making it simple.

      About us

      Gatsby is a remote-first, community-focused team working to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source. Our core values include transparency (our work is public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type. 

      Details of the role

      Type of Work: Full-time employee Location: Remote

      Why we need you

      Gatsby is the future of the web, and the web is an incredibly diverse ecosystem. This means we need leaders who can intuitively appreciate the value that the commercial services we build offer customers. The open source team is expanding rapidly and we need someone with a deep understanding of the very cool technology, but an equally profound sense of empathy required to grow both individual contributors and future leaders in this critical part of our company.

      Why this is interesting

      Gatsby is a wildly popular open-source framework that is changing the architecture of the web. The open-source team is responsible for driving the roadmap for the large and complex codebase that is Gatsby.js. Between their own contributions and the community, they merge nearly 500 pull requests in a typical month. You’ll help lead the team in not only tackling key technological challenges, but also bolstering and focusing community contributions.

      Your responsibilities

      You will be responsible for people, projects, and processes. You will partner with your team and peers to:

      • Foster an inclusive environment through empathy, not just inside engineering, but across all the teams in Gatsby, and beyond to the open source community.
      • Wrangle many timezones and introduce remote work best practices, as you will lead a geographically diverse team.
      • Exercise good judgement in interacting with the enthusiastic community, as an exemplar for your team in this area.
      • Partner with Product and Design to find the best blend of quality, agility, and work/life sanity.
      • Make sure your team is fully equipped for their job, including:

        • Context - make sure they know what is happening outside engineering
        • Vision - make sure they know what it coming next, even if we’re not there yet
        • Skills - ensure that each team member grows and feels confident in delivery
        • Tools - choose and evolve the dev environment (with the team’s input)
        • Processes - hand-in-hand with tools, make sure that we’re continuously evolving our planning and dev approach to have just enough structure to keep us on track
        • Empower your team members by offering them clear ownership of technical challenges in a world where you and other leaders are still wearing many hats and finding the ones with the best fit.
        • Collaborate with other engineering managers to evolve the management practices at Gatsby. We’re all learning more every day!
      This might be you if you….
      • Have successfully managed people, including recruiting and hiring, coaching, mentoring, evaluating, and promoting.
      • Have experience working with (and ideally contributing to, or managing) open source communities and products.
      • Have strong communication skills, verbal and written.
      • Genuinely enjoy helping people, both inside the company and out.
      • Have a consistent track record of delivering high-quality software in regular, iterative releases through coordinating a remote team.
      • Are able to coordinate and work with teams and stakeholders across the organization, and even beyond the company, including effective project management skills in an environment where you may not control many of the variables.
      • Have previous experience with React, Node.js, and GraphQL. Gatsby is built on React, Node, and GraphQL, so you should be experienced with usage and the syntax.
      • Have strong empathy and a willingness to define the nuances of team roles (including your own!) as you go.
      The best parts of this job
      • The people and culture of a team genuinely invested in building something great.
      • You’ll be helping curate one of the most popular, fastest growing open source frameworks in the world.
      • You’ll be leading a group of supportive, talented, and friendly people towards delivering a great framework and developer experience.
      • You’ll have the opportunity (even expectation) to constantly learn and innovate, in both tech approaches and process definition.
      • Your role will be key to making Gatsby the next way to build on the web—and a technology that enables the next billion internet users.
      • You will get to look back on this time as the “early, exciting days” of Gatsby. You’ll get to watch members of your team become future leaders and luminaries in a space that isn’t fully defined or formed yet.
      The worst parts of this job (maybe)
      • The community and our team aren’t always operating as equals, and don’t always have perfectly aligned motivations. Your job includes the unenviable task of helping us figure out the right focus in a variety of complex situations, and with a wide range of (understandable, but sometimes mutually exclusive) community expectations.
      • We’re all still figuring a lot of stuff out. Things can feel unstructured or messy. Part of your job is to smooth out what we collectively don’t like. And that can be hard.
      • The company is growing fast, which means lots of people wearing lots of hats, and sometimes exchanging them for new ones. Doing this while protecting a team (or individual’s) sense of ownership and security is hard. And it’s part of this job. Sorry.
      • Product and strategic direction can change. We’re building a whole new area of growth in an absolutely huge potential market. Absorbing (and/or pushing back as you see fit) that change so your team doesn’t feel unnecessary churn is also hard. And also part of this job. Still sorry.
      Benefits
      • Unlimited vacation policy, with a minimum of 15 days paid vacation time
      • Amazing health, dental, and vision insurance for you and your family (US only)
      • Skip the commute with remote work
      • 3 months of paid parental leave covering both adoption and foster placement
      • Fly to cool locations 3x/year for company-wide meetups
      • Stock options in a fast-growing startup
      • Gatsby Sabbatical: 4 weeks of paid vacation after 4 years tenure
      Equal Opportunity Statement

      Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.

      Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.

    • 2 weeks ago

      ABOUT 

      Form3 is one of the fastest growing FinTech’s in the UK, building the most exciting banking technology company on the planet. Our mission is simple: transform payments technology to enable the global financial community to move money in real-time.  

      THE ROLE  

      We are looking for fully remote Senior Cloud Security Engineer with a passion for cloud, security and software engineering to join us on an exciting journey to build the next phase of the Form3 financial cloud SaaS platform.

      This is an opportunity to work for a tech-first company, making an important and significant contribution to cutting-edge projects that are critical to our success moving forward. As our engineering team is fully remote and distributed across 14+ European countries, every engineer works in the same way, embracing a remote-working culture and the latest tech to create world-class payments technology. 

      TECHNICAL ENVIRONMENT 

      Go, AWS, Kubernetes, TravisCI, Docker, Terraform, Vault, Consul, Linkerd, Redis, Prometheus, Postgres, Elasticsearch, PACT, Github, DevSecOps, TDD, BDD, Pair Programming.  

      ESSENTIAL EXPERIENCE

      • Comfortable programming in multiple languages (ideally in Go, Python, Java, Bash)
      • Building CI/CD pipelines
      • DevSecOps tools and processes
      • Testing, BDD/TDD
      • Knowledge of cloud architecture (ideally AWS)
      • Confident exploiting and mitigating the OWASP top 10
      • Linux security
      • Confident teaching others and promoting a DevSecOps mindset across the business
      • Capable of working on both business logic/application code and architecting, configuring and maintaining platform infrastructure
      • Passionate about learning new things
      • Excellent problem-solving skills
      • Strong communication skills

      DESIRABLE EXPERIENCE

      • Exposure to Terraform, Vault, Docker/Kubernetes
      • Security certified e.g. OSCP/OSCE
      • Penetration testing
      • Been in a security engineering role with hands-on experience implementing technical controls and automation to meet compliance of information security frameworks (ISO27001, ISAE300/SOC2, SOC1, NIST, GDPR and PCI-DSS in particular)

      WHAT HAPPENS NEXT 

      1. Screening call with Talent Team 
      2. Security telephone interview
      3. Take Home Test
      4. Technical interview 

      THE BENEFITS  

      • A great technology stack  
      • Work directly with the founding team in a creative and open environment  
      • The ability to work 100% remotely  
      • 30 days annual leave   
      • Work on building a cloud-native next generation API  
      • Regular paid meetups to London to spend time with our wonderful team  
      • A great working space in central London (close to Tower Bridge) with a rooftop hangout space if you want to use it   

      THE TEAM 

      We are a company that places technology at the core of everything we do. Our senior engineers have been involved since the founding of the company and understand our business better than anyone. We are proud to be building the best team, software and processes and focus on quality without cutting corners. As a 100% remote working team, our engineers and security professionals are based in more than 14 locations across the UK and Europe. We’re a pretty diverse group; some have worked for giant companies, others have worked for startups, but we all love a challenge and being part of a company that helps our customers to make millions of payments. 

      THE CULTURE 

      We care deeply about everything that we do; inclusive working practices and diverse teams are at the heart of our business. Made up of a mixture of banking experts, engineers, artists, marketers, and customer advocates, here at Form3, we strongly believe that everyone has a voice. We have a flexible working environment and see ourselves as one of the best companies for remote working. 

    • Chainlink (Some overlap with EST)
      2 weeks ago

      Smart contracts are on track to revolutionize how all agreements work, through an entirely new system of technologically enforced contract guarantees. Chainlink enables next-generation smart contracts that can be written about any/all events in the real world, the details of our approach can be found in our whitepaper. We are well recognized for providing highly secure and reliable blockchain connectivity to the world's largest enterprises such as GoogleOracle, SWIFT, and many more. This is a unique opportunity to join one of the top companies developing cutting-edge blockchain technology while working closely together with a team of experienced senior developers.

       

      About this Role

      As a site reliability engineer, you’ll work directly with the company’s CTO, CEO and a technical team of other senior engineers. You’ll develop and build highly scalable, secure, and reliable software that will change the way smart contracts function at a fundamental level. You’ll have the opportunity to learn and master the latest research concerning cryptography, blockchains, game theory, consensus algorithms, and decentralized applications. We live by an open-source ethos and believe in giving back to the community. You'll join us in enabling the future architecture of Chainlink, including the following:


      • Work directly with AWS in a expert capacity using Terraform
      • Maintain reliable application and network infrastructure focusing on time to recovery, monitoring, reduced downtime during upgrades, and disaster recovery
      • Apply the 12 factor app methodology to blockchain infrastructure appropriately.
      • Use data to understand the availability, reliability, and sustainability of our service
      • Build tools and systems for a great developer user experience
      • 5+ years of professional software development

      • B.S. or higher in computer science or a similarly technical field
      • Experience with test driven development and the use of testing frameworks
      • Knowledge of system design concepts
      • Experience with distributed systems and/or container orchestration
      • Strong communication skills, specifically giving/receiving constructive feedback in a collaborative setting
      • Excitement about building, operating and maintaining resilient, scalable services

      Preferred Qualifications

      • Demonstrated understanding of container networking and security 
      • Comfort working with network protocols, proxies and load balancers
      • Experience building highly available services at scale
      • Professional experience with Golang, TypeScript, Solidity, Rust
      • Experience with distributed systems
      • Ability to optimize and refactor for scaling and/or testability
      • Experience defining security strategies and securing high value systems
      • Excitement for blockchain, Web 3.0, and similar decentralized technologies
      • Comfort with pair programming
      • Comfort working remotely in a distributed team
      • Experience with Continuous Integration and Continuous Delivery
      • Passion for open source

      This role is location agnostic anywhere in the world. Though we ask that you overlap some working hours with Eastern Standard Time (EST). 

       

      *Chainlink is an Equal Opportunity Employer.*

    See 53 more Software Development jobs
  • Customer Support / Customer Success (5) Customer Support / Customer Success rss feed

    • Designed by analysts but built for the entire team (security operations, threat intelligence, incident response and security leadership), ThreatConnect’s intelligence-driven security operations platform is the only solution available today with intelligence, automation, analytics, and workflows in a single platform. Centralize your intelligence, establish process consistency, scale operations, and measure your effectiveness in one place. To learn more about our threat intelligence platform (TIP) or security orchestration, automation, and response (SOAR) solutions, visit ThreatConnect.com.

      Job Description

      ThreatConnect is the most comprehensive Threat Intelligence Platform on the market today. Our platform is used by thousands of organizations, and over 40 of the Fortune 100, to help them quickly aggregate, analyze, and act on their threat data to mitigate risk and threats to their network security.

      We're looking for a talented and experienced Customer Support and Deployment Engineer that can hit the ground running in a fast paced, quickly evolving environment. The position will report to the Director of Customer Success and will provide solutions based support to the company’s most important customers. The right candidate will bring technical skills required to deploy, troubleshoot, and support the ThreatConnect product, related technologies, and integrations. Deployment and Support Engineers are the front line in getting ThreatConnect customers up and running in a quick and impactful way and support them technically through the lifetime of the customers with ThreatConnect.. Their expertise, combined with their abilities to work with various teams onsite or remotely with the customer, allows them to ensure that customer relationships start off on the right foot.

      This position entails travel to customer sites as required to help deploy ThreatConnect on premise instances, supported integrations, or other underlying technologies as necessary. Deployment Engineers will depart from the customer location leaving the customer satisfied and confident that they are ready to begin leveraging ThreatConnect to accomplish their major goals. Between deployments, Engineers are responsible for providing assistance to the Support Specialists and innovating our deployment technology alongside our growing product and customer base.

      This role also requires the ability to understand and troubleshoot a wide range of customer issues, from usability questions to technical configuration issues. The right individual will be able to log and update cases, inform customers of case status, and provide solutions as they become known. They will also be responsible for identifying and addressing gaps in customer understanding by growing the documentation, knowledge base, and training materials as appropriate.

      Customer Support Specialists must collaborate internally across Sales, Product Management, Engineering, and Customer Success to identify timely solutions to customer problems. They must also work with customers’ analysts, engineers, and other support staff to understand issues, troubleshoot in a variety of environments, and convey solutions effectively. Strong communication skills, both written and oral, are just as vital as technical expertise and critical thinking ability.

      Roles and Responsibilities:

      • Travel as necessary to conduct installation and configuration of ThreatConnect platform and its supporting technologies and integration
      • Work within customer environments across a variety of teams (IT, networking, security/compliance, etc.) to ensure that ThreatConnect can be deployed as required in lab, QA, development, and production environments
      • Work with internal stakeholders to maintain and innovate existing deployment methods, technologies, and documentation as necessary
      • Stay up to date on the latest ThreatConnect platform and integration offerings as they affect deployments
      • Coordinate scheduling and availability with internal teams and external partners/customers alike
      • Provide deployment-related support as necessary regarding preparations, troubleshooting, etc
      • Track data to identify patterns in deployments for eventual identification of common problems, product deficiencies, and future scheduling needs
      • Coordinate deployment training with internal employees, partners, and customers as appropriate
      • Provide support to customers throughout installation, upgrade, and day-to-day use across a variety of browsers and operating system (Windows/Linux)
      • Demonstrate a firm grasp of networking technologies (firewalls, routers, switches) and network protocols (TCP/IP, DNS, SMTP, etc.) by identifying and troubleshooting potential network issues affecting product operations
      • Diagnose application behavior as communicated by customers or captured via code output, system logs, Java stack traces, etc.
      • Work through complex customer use cases and isolate core issues, whether they are rooted in product, technical, process, or user causes
      • Identify customer pain points and communicate needs with appropriate internal parties
      • Contribute to the prioritization and communication of customer pain points in a timely fashion
      • Work with other Customer Success employees to implement scaling efforts (automation, new tool integrations, reporting) as required by a growing customer base

      Requirements

      Required Qualifications:

      • Bachelor Degree in Computer Science, Information Systems, or similar field or related discipline OR equivalent experience
      • Excellent knowledge of a wide variety of security solutions and technologies, including deploying and troubleshooting: JBOSS, MySQL, SAP HANA, Linux, Windows Server, Network architecture/implementation/configuration experience, Firewall technologies, proxy technologies
      • Comfortable following written technical instructions for various technologies and identifying/pursuing fixes as needed
      • 3+ years customer-facing experience in the computer network security industry
        Organization skills to manage and coordinate a schedule with multiple competing stakeholders
      • Customer facing skills to ensure proper communication when preparing, conducting, and concluding onsite deployments
      • Experience supporting and troubleshooting custom enterprise software, Desk.com and JIRA experience preferred
      • A passion for problem solving and an eagerness to learn new technologies/skills
      • Excellent verbal and written communication skills, with the ability to discuss abstract or technical concepts
      • The ability to work with internal and external parties spanning a range of positions and technical expertise
      • Above average organizational skills, and a “self-starter” mentality as well as great attention to detail
      • Above average time management skills and the ability to work with little supervision

      Desired Qualifications:

      • Comfortable leveraging API integrations (SIEM, Firewall, Intelligence feeds, etc.) and working with a variety of technologies in a dynamic customer environment
    • About Kraken
      Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

      About the Role
      This is a fully remote role requiring English fluency. You must be willing to work evenings and weekends.
      We’re accepting applicants for our Client Engagement team, which provides first rate customer support to our users and also handles most aspects of payments operations. Our team is one of the best in the industry, and we’re looking for people who can make us better.

      For this role, we are looking for candidates who have previous experience in a fraud-related field or account security.
      Many of us work remotely, but we’re in touch with each other constantly. We collaborate to solve tough problems and meet regularly to stay up to date on what’s going on in the company and industry. We have a great community, and many of us have become close friends.

      Responsibilities
      • Fraud detection and profiling
      • Perform risk assessments
      • Assisting with developing fraud strategies for current and new markets
      • Analyze customer level information to determine action for both customers and company
      • Create risk-based rules to mitigate emerging fraud trends and monitor performance of same with regard to fraud prevention and customer experience.
      • Provide training and development to internal teams.
      • Continuous review of merchant transaction activity for possible fraudulent activity and reporting appropriately to prevent fraud and risk. 
      • Compiling and implement security measures and fraud prevention strategies and the ability to pick up on irregularities on card transactions.
      • Periodically utilizing e-mail, responding to 20 to 150 client concerns regarding trading (explaining margin, answering questions about order execution), digital asset transfers (looking at block explorers, answering questions about bitcoin transactions), and other general questions on daily basis
      • Strive to make your work as efficient as possible by improving or creating processes, automating as much of your work as possible, and so on
      Requirements
      • Strong written English communication skills (other languages are helpful)
      • Previous experience in a fraud or security related field
      • Security and privacy focused
      • Crypto trading experience, preferably on multiple platforms
      • High output -- metrics-based experience is helpful
      • Able to make quick decisions autonomously
      • Detail oriented
      • Loves helping people
      • Technical background a major plus
      • Experience with Kraken’s API a major plus
      • Fluent in English on a professional level. Fluent in the following languages: Italian
      We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

      Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

      Learn more about us:
    • About Kraken

      Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

      About the Role

      This is a fully remote role requiring English fluency. You must be willing to work evenings and weekends.

      We’re accepting applicants for our Client Engagement team, which provides first rate customer support to our users and also handles most aspects of payments operations. Our team is one of the best in the industry, and we’re looking for people who can make us better.

      For this role, we are looking for candidates who have previous experience in a fraud-related field or account security.

      Many of us work remotely, but we’re in touch with each other constantly. We collaborate to solve tough problems and meet regularly to stay up to date on what’s going on in the company and industry. We have a great community, and many of us have become close friends.

      Responsibilities
      • Fraud detection and profiling
      • Perform risk assessments
      • Assisting with developing fraud strategies for current and new markets
      • Analyze customer level information to determine action for both customers and company policy.
      • Create risk-based rules to mitigate emerging fraud trends and monitor performance of same with regard to fraud prevention and customer experience.
      • Provide training and development to internal teams.
      • Continuous review of merchant transaction activity for possible fraudulent activity and reporting appropriately to prevent fraud and risk. 
      • Compiling and implement security measures and fraud prevention strategies and the ability to pick up on irregularities on card transactions.
      • Periodically utilizing e-mail, responding to 20 to 150 client concerns regarding trading (explaining margin, answering questions about order execution), digital asset transfers (looking at block explorers, answering questions about bitcoin transactions), and other general questions on daily basis
      • Strive to make your work as efficient as possible by improving or creating processes, automating as much of your work as possible, and so on
      Requirements
      • Strong written English communication skills (other languages are helpful)
      • Previous experience in a fraud or security related field
      • Security and privacy focused
      • Crypto trading experience, preferably on multiple platforms
      • High output -- metrics-based experience is helpful
      • Able to make quick decisions autonomously
      • Detail oriented
      • Loves helping people
      • Technical background a major plus
      • Experience with Kraken’s API a major plus
      • Fluent in English on a professional level. Fluent in the following languages: French
      We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

      Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

      Learn more about us:
    • Snowplow Analytics (UTC +7 to UTC+12)
      1 month ago

      Our Snowplow Insights offering has grown significantly over the last year, and we now orchestrate and monitor the Snowplow event pipeline for nearly 200 customers, many of them processing billions of events per month. The support that we provide to our customers is a core part of the Snowplow Insights offering, and we strive to provide the best technical support of any analytics vendor.

      We have implemented a full “follow the sun” support model at Snowplow, with our six Support Engineers working in six well-distributed time zones (East & West Coast US, Canada, Spain, Portugal, Russia). We are now looking to hire an additional Support Engineer in the UTC +7 to UTC +12 time zone range. 

      This is a Support Engineering role - not a Support Agent role. We are looking for candidates who can learn, troubleshoot and explain the many complex technical systems that make up the Snowplow offering. We expect you to have an analytical mind, a high level of customer empathy and an enthusiasm for improving processes and systems. Depending on where your passions lie, there is a path from Support Engineering at Snowplow into Customer Success, Implementation Services, Tech Ops or Engineering.

      Responsibilities for our Support Engineer will include

      - Handling customer tickets in Zendesk, resolving if possible or escalating further to our Customer Success, Implementation Services, Tech Ops, Engineering or Product teams.

      - Handling Snowplow pipeline incidents in OpsGenie, communicating the failure to our customers and either resolving if possible, or working with the customer and/or Snowplow teams to resolve.

      - Providing help to the open-source Snowplow community in our Discourse forums.

      - Working with customers on regular support tasks including: upgrading their Snowplow pipelines; sharing security best practices; enabling new Snowplow features for their account.

      - Creating playbooks, documentation and software to reduce your support workload even as we add more customers.

      - Collaborating with Snowplow teams on bug fixes and new features for both our open source projects and our proprietary orchestration and monitoring technology.

      - Constant awareness of open and ongoing issues and actively checking and updating open tickets.

      Excellent customer support is at the core of Snowplow’s commercial offering. You will join the support rotation, and take on an agreed number of evening and weekend support hours (compensated both in money and time). While the ongoing Snowplow Insights support commitment is the first priority, our Support Engineers will regularly take full days to work on projects that are strategic for the Support team or wider company.

      The environment you’ll be working in

      Our company values are Transparency, Honesty, Ownership, Inclusivity, Empowerment, Customer-centricity, Growth and Technical Excellence. These aren’t just words we plucked out of thin air, we came up with them together as a company and are continually looking to find new ways to weave these into our day to day operations. From flexible hours and working locations to the way we give feedback, we’re passionate about building a company that supports both company and individual development. 

      We’d love to get to know you if:

      • Data or programming is your thing! This role would be a great fit for somebody who has completed an analytically rigorous degree or programming bootcamp, or has experience in programming, QA or other automation.

      • You enjoy helping people. You communicate with clarity and empathy.

      • New programming language? You’re on it! You have a broad technical curiosity and proven technical understanding.

      • Broader business challenges interest you. Snowplow customers are highly technology- and data-literate, and expect Snowplow Insights support to be responsive, well-informed and always mindful of their business goals.

      • I have an idea! You have a passion for problem solving.

      • Can we automate? Yes, we can. You will be constantly working with customers and internal Snowplow teams to solve Snowplow Insights problems in as effective, time-efficient and repeatable way as possible - you must love troubleshooting.

      • Process makes perfect. You have a mature attitude to security, documentation and process.

      • Reliability is key. Snowplow Insights customers trust us with their event pipelines and AWS and GCP accounts - this is a huge responsibility and informs everything we do.

      What you’ll get in return

      • A competitive package, including share options

      • 25 days of holiday a year (plus bank holidays)

      • MacBook or Dell XPS 13/15

      • Freedom to work wherever suits you best 

      • Two fantastic company Away Weeks in a different European city each year (the last one was in Bratislava in November!)

      • Work alongside a supportive and talented team with the opportunity to work on cutting edge technology and challenging problems

      • Grow and develop in a fast-moving, collaborative organisation 

      • Convenient location in central London (Shoreditch)

      • Continuous supply of Pact coffee and healthy snacks in the office when you’re here!

    • We're looking for candidates for a Customer Support Engineer - someone to help guide customers through best-practices and general onboarding, as well as troubleshooting issues they may be having with LDAP/AD integration or other integrations, and other technical issues they may encounter.

      This role would be great for a junior or mid-level IT support pro who loves making customers happy and solving problems, but is also interested in potentially exploring other areas such as programming, AWS, security, or Linux systems administration. We're a small team, which means there's plenty of room to learn and grow.

      Primary Responsibilities:

      • Responding to customer helpdesk and support calls

      • Troubleshooting LDAP/Active Directory integration issues

      • Understanding where our product doesn't quite fit customer needs and helping us figure out how to change that

      Requirements:

      • At least two years of helpdesk support experience, preferably in an IT position.

      • LDAP/Active Directory experience

      • Some web server administration experience (Windows or Linux)

      • Great troubleshooting and communication skills

      • Great time-management skills - we don't micromanage here.

      • Empathy for your co-workers and customers

      Awesome to Have:

      • Experience with Powershell or bash scripting

      • Written/spoken fluency in languages other than English. We have customers all over the world, and sometimes Google Translate just doesn't cut it.

      • Experience with JAMF/Casper.

      • Experience with PHP, JavaScript or Python.

      • Experience with REST APIs.

      • Experience managing assets, particularly for schools or universities.

      Benefits:

      • Learning-focused: If there's something you want to learn more about, we have a training budget to help you get there.

      • Revenue sharing: When we have a great quarter, so do you!

      • Remote position: Work in your jammies if you'd like - the rest of us do!

      • Flexible hours: If 9 to 5 fits your life, great. If not, that's okay too.

      • Two-weeks vacation with a $3k vacation bonus so you can focus on enjoying your time off.

      Please note: We are not currently able to offer health insurance benefits. It is something we're actively working on.

  • Design (5) Design rss feed

    • Defiant (US only)
      2 days ago

      We are looking for a contract UX Designer to create web experiences that are intuitive, attractive, modern and usable.

      In this role, you should be an analytical and creative designer who is able to understand the value an application offers to the end-user, the challenges of making that value available in an intuitive way, and you should be able to come up with creative ways to solve that challenge.

      A strong portfolio of successful UX and other technical projects is essential. You will also need to be technical enough to have an informed conversation with the engineering team about the application, how it works and the technical challenges of creating user interface flows and elements.

      Ultimately, you will make our products more user-friendly and intuitive to attract and retain customers.

      This role will have you working on a specific product within the Defiant team. We'll share more details with top candidates and ask for a brief proposal.

      Activities

      • Plan and conduct user research and industry analysis
      • Interpret data and qualitative feedback
      • Create user stories, personas, and storyboards
      • Determine process flow with an eye for reducing friction
      • Create prototypes and wireframes
      • Conduct usability testing

      Responsibilities

      • Combine UX thinking with design execution, to produce usable and intuitive user interfaces that drive conversions
      • Plan and run user tests and other design research to inform design decisions
      • Collaborate with the rest of the team to ensure visual cohesion and engineering efficiency across all user touchpoints
      • Communicate design solutions to engineers and stakeholders
      • Design and prototype elegant solutions for web and mobile apps
      • Understand user needs
      • Work within brand guidelines to create layouts that reinforce a brand’s style or voice through its visual touchpoints

      Skills and requirements

      • A strong command of contemporary UX design tools
      • Experience with usability testing
      • Background in designing for web-based interfaces with proven mastery of responsive design
      • Problem-solving and analytical skills with attention to detail
      • A solid foundation in layout and design
      • A solid technical background and knowledge base

      Company Culture

      You'll work with a team that is friendly, fast-moving, and highly capable with a sense of humor. There's no micromanagement here—we trust that you will see tasks through to completion and communicate with your fellow team members when needed or ask for help when needed.

      At Defiant, ‘trust’ is the attribute we value most highly among our team members.

      Additional Information:

      • This contract role is contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a contract offer with the company.

      Requirements

      • A proven portfolio covering both digital and print design.
      • An online portfolio or samples of work demonstrating experience creating user-centered design solutions.
      • Ability to follow brand guidelines and use good judgement to produce digital and print content.
      • Ability to quickly understand and grasp topics and concepts related to the web security industry.
      • Strong verbal and written English skills.
      • Effective time management and attention to detail.
      • An enthusiastic “everything is possible” attitude. Ability to see opportunity when problems arise.
      • A fast and reliable internet connection.
      • Note: This contract role is contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a contract offer with the company.


    • This UX Researcher or Senior UX Researcher position for our Manage stage group is 100% remote.

      A brief overview:

      GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than tripled the size of the UX Research team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product direction you’d contribute to when working here.

      As a UX Researcher at GitLab, you will be embedded into our Manage section, overseeing user research for a range of users and use cases. You’ll work on high-traffic, ever-maturing product categories, such as our value stream analytics features, access management capabilities, and compliance solutions. The work you’ll be overseeing will be impactful and highly visible to millions of our users across the globe.

      What you can expect in a UX Researcher role at GitLab:
      • You'll need to proactively identify generative user research projects within our Manage stage.
      • You’ll collaborate with other UX Researchers to identify research studies that will require you to work across our different stage groups.
      • You'll partner with Product Managers and Product Designers to execute research projects within their respective groups.
      • You’ll guide, and where necessary train, Product Designers and Product Managers in how to undertake evaluative research projects and in how to create strategic deliverables such as journey maps, storyboards, competitive analyses, and personas.
      • You’ll need to have a high-level understanding of the features, technical constraints, and competitor landscape found in our Plan, Manage, and Create stage groups. Working knowledge of the end-to-end GitLab product will also be required too.
      • You’ll be comfortable evangelizing research. We aim to share user insights with both the broader organization and externally.
      • You’ll do this to increase empathy while helping the team to continue to grow the maturity of our UX practice.
      • As a Senior, you’ll lead strategic user research initiatives that span multiple-stage groups or across our entire product.
      • You’ll mentor UX Researchers, both inside and outside of your product area.
      • You’ll actively contribute to our UX Research processes, our documentation, and our research repository. You’ll need to be comfortable working in the open, collaborating with our community, and approaching research in a transparent manner.
      • You’ll engage in social media efforts, including writing blog articles and responding on Twitter, as appropriate.
      • As we’re growing, you’ll interview potential UX Research candidates.
      • You’ll help our Research Coordinator to build on our First Look participant recruitment platform.
      Projects you might work on:

      You will be leading generative research projects within our Manage teams. You'll be leading research studies on analytics features, two-factor authentication flows, and permissioning. You’ll also support Product Designers and Product Managers who are doing evaluative research and usability testing in these areas. The users you’ll be working with are in a range of job roles, from Product Designers and Project Managers to System Admins and Software Engineers. At GitLab, we work using Agile methodologies and ship features monthly.

      You know you are doing a good job as a UX Researcher when:
      • You collaborate effectively with our Product Designers and Product Managers.
      • You can quickly build rapport with GitLab's users.
      • You contribute ideas for feature improvements based on your research findings.
      • Your research work enables our Product Designers and Product Managers to work effectively in front of our sprint cycle, as outlined in our Product Development Workflow.
      You should apply if:
      • You have significant professional experience working as a User or UX Researcher in a technical domain.
      • You've got experience doing research alongside a product design team.
      • You'll bring excellent planning and organizational skills as you'll need to manage multiple competing priorities.
      • You are experienced applying research methodologies in a remote setting.
      • You've mentored other UX Researchers.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
      • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.
      It would be an added bonus if:
      • You've worked for a fast-paced startup or high-growth scale-up.
      • You have led user research efforts within analytics tooling, access mangament features, or on products within heavily-regulated industries.
      • You have a degree in psychology, human factors, human-computer interaction or related field.
      • You’re experienced with open-source tools or working in an open-source organization.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.

      Hiring Process and compensation:

      Our hiring process for this UX Researcher or Senior UX Researcher position typically follows four stages. The details of this process, our levelling structure, and the compensation for this role can be found at the bottom of our job family page.

    • Contrast Security (EST hours)
      1 month ago
      This position is located in Baltimore MD, Los Altos CA, Belfast Ireland, or remote. We will need significant overlap with the US Eastern time zone.

      The opportunity
      At Contrast, we make application security smart and simple for software teams. But simple is not easy, and the struggle is real. We are looking for a senior UX designer to help us learn more about our users and cover emerging areas in our products that need to drive greater consistency across the user experience. Systems thinkers will love this chance to straighten crooked paths, define our platform, and establish the norm for integrations workflow.

      What we need
      We’re looking for an experienced UX designer who can cover a spectrum of needs and deliverables, including user research, concepts, prototypes, wireframes, and usability testing. We look for passion, attention to detail, a willingness to take initiative, an enthusiastic team-spirit, and a collaborative attitude. A little humor helps, too. We’re especially interested if you love rich data and telling compelling stories with it. 

      What you’ll do
      • Participate and lead design research efforts to understand problems or surface opportunities for intended audiences. Translate insights into action.
      • Model the user experience from rough to refined, using sketches, flows, concepts, prototypes, and annotated wireframes. Participate in story-mapping and defining or grooming user stories
      • Seek internal and external design reviews to refine your thinking.
      • Create, run, and analyze usability tests on the existing product or high-fidelity designs and prototypes
      • Always collaborate. You know how to work well with UX, Agile development teams, customer support, and product managers.

      What you’ll bring
      • 5+ years of UX design experience that includes enterprise products and a lead role. Brand or consumer product design alone is not sufficient.
      • Solid experience in methods for user research, design thinking, and UX design
      • Strong storytelling skills. You can clearly present your point-of-view to your teams and other stakeholders.
      • Expertise with design tools to visualize your work, including InVision, Sketch, and Abstract.
      • Sketching or drawing ability to quickly communicate ideas
      • Attention to detail and well-developed problem-solving skills
      • A portfolio of work that demonstrates design thinking in action. Please include access to this in your application.

      Preferred
      • BS/BA in art, design, human computer interaction (HCI), information science, or related field
      • Quantitative research experience, including user analytics in Pendo or similar products and survey methods.
      • Experience designing enterprise software products with a wide range of integrations
      • Familiar with design systems or pattern libraries in your workflow
      By submitting your application, you are providing Personally Identifiable Information about yourself (cover letter, resume, references, or other employment-related information) and hereby give your consent for Contrast Security, and/ or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles and locations. 

      The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.

      In connection with your role here at Contrast, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect, use or store include your name, government-issued identification number(s), email address, mailing address, emergency contact information, employment history, educational history, criminal record, demographic information, and other electronic network activity information by way of mobile device management on your Contrast-issued equipment. We collect and use those categories of Personal Information (the majority of which is provided by you) about you for human resources and other business-driven purposes, including evaluating your performance here at Contrast, evaluating you as a candidate for promotion within Contrast, managing compensation (including payroll and benefits), record keeping in relation to recruiting and hiring, conducting background checks as permitted by law, and ensuring compliance with applicable legal requirements for Contrast. We collect, use and store the minimal amount of information possible

      We also collect Personal Information in connection with your application for benefits. In addition to the above, Personal Information also identifies those on behalf of whom you apply for benefits. During your application for benefits, the categories of Personal Information that we collect include name, government-issued identification number(s), email address, mailing address, emergency contact information, and demographic information. We collect and use those categories of Personal Information for administering the benefits for which you are applying and ensuring compliance with applicable legal requirements and Contrast policies.
      As a California resident, you are entitled to certain rights under CCPA:

      -You have the right to know what personal information we have collected from you as a California employee;
      -You have the right to know what personal information is sold or disclosed and to whom. That said, we do not sell your information, We do, however, disclose information to third parties in connection with the management of payroll, employee benefits, etc. to fulfill our obligations to you as an employee of Contrast. each of those third parties have been served with a Notice to Comply with CCPA or have entered into a CCPA Addendum with Contrast which includes them from selling your information.
      -You have the right to opt-out of the sale of your personal information. Again, we do not sell it but you might want to be aware of that as a "consumer" in California with respect to other businesses' and
      -The right to be free from retaliation for exercising any rights

      If you have any questions, please let us know!
    • 2 months ago
      Signal is hiring designers to help us craft high-quality experiences in an environment where cutting-edge security is paired with elegant user interfaces. This role is an opportunity to have an immediate impact while working closely with a talented team to solve challenging problems and ship new features to millions of users

      Requirements
      • Experience shipping a successful mobile app and guiding a design from conception to execution.
      • Familiar with user research and the process of gathering meaningful feedback.
      • Comprehensive understanding of design tools, platform conventions, common patterns, and components.
      • Knowledge of prototyping best practices (using tools like Framer or Origami).
      • 5+ years of industry experience.

      Benefits
      • You can work anywhere in the United States. Whether it’s your favorite coffee shop or your living room, Signal gives you the flexibility to work wherever you will be most effective. We fly somewhere new once a quarter so that everyone can meet up in person.
      • Excellent healthcare, vision, and dental with all premiums covered.
      • Our 401(k) plan matches your contributions (without any vesting period) up to the employee federal maximum of $19,000.
      • We're stable, well-funded, and capable of focusing on what is best for users without distractions.
      • Feel good about what you do. We believe in solving real problems, working with integrity, and sharing that work (and code) with everyone.
    • SecurityScorecard (US only)
      2 months ago

      Why SecurityScorecard

      SecurityScorecard's SaaS based platform enables enterprises to instantly rate and understand the security risk of companies, non-intrusively and from an outside-in perspective. We use an A-F rating scale. Companies with a C, D or F rating are 5 times more likely to be breached or face compliance penalties than companies with an A or B rating. Our platform is used by nearly 1,000 customers for use-cases including self monitoring, vendor risk management, cyber insurance, board reporting, and M&A.

      Headquartered in New York City, we are funded by top investors such as Sequoia Capital, Google Ventures, NGP, Moody’s, Intel, and others. Our vision is to create a new language for companies and their partners to communicate, understand, and improve each other’s security posture.

      About the Role:

      We seek a UX Designer to work on our fastest growing platform tier today, known as Atlas. Atlas is our collaborative security product that streamlines the process of managing and executing cybersecurity assessments and ultimately turbocharges the due diligence process.

      Key Responsibilities:

      • Iterative prototyping and refining designs from low-fi wireframes to beautiful mocks
      • Employ user-centered design methods to develop user interface specifications such as interaction models and workflows
      • Create wireframe layouts for pages that present content and functionality with intuitive clarity and beautiful balance
      • Lead the campaign production process — seeing the idea through the creative process to final sign off and implementation
      • Work closely with our product managers, designers and engineers to define the best way to approach a problem
      • Brainstorm and visualize design concepts

      Experience and Skills:

      • 3-6 years of experience designing end-to-end user workflows in B2B SaaS
      • Ability to adapt to different delivery timeframes & information availability
      • Strong communication skills with engineering team
      • Ability to create phases for their designs
      • Take feedback from users and abstract concept, not limited to the solutions proposed
      • Create compelling stories to convince Devs and Project to work on solutions

      SecurityScorecard embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skillsets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

  • Marketing / Sales (3) Marketing / Sales rss feed

    • Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

      Fastly’s customers’ use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travellers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real-time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

      We’re building a more trustworthy Internet. Come join us. 

      Solutions Product Marketing Manager

      As a Solutions Product Marketing Manager, you will play a critical role in defining and advancing the Fastly value proposition across one to two key industries. You will become an expert in your markets, developing end executing upon integrated go-to-market plans. This role requires close alignment with sales, demand generation, product management, and client services teams, driving cross-functional team projects and creating critical content to enable customer success. Our product marketing team is growing quickly, and we are looking for someone who is excited to play a critical role in driving sales success in these industries.

      What You'll Do

      • Develop go-to-market strategies, identify impactful solutions and use cases, contribute to thought leadership, and open up new market opportunities for target industries
      • Work continuously with industry-specific sales, sales engineering, and product teams to create compelling messaging that aligns to our product value propositions
      • Deliver sales trainings and create sales tools to disseminate information across the team
      • Support Fastly’s industry-specific demand generation campaigns by creating high impact assets including white papers, solution briefs, webinars, infographics, landing pages, and blogs
      • Become a subject matter expert at Fastly in 1 to 2 core industries, engaging closely with corresponding industry-focused sales teams and sales engineers and representing us at industry events
      • Stay abreast of industry trends and developments through ongoing research and analyst engagements and leverage insights to develop targeted messaging
      • Create buyer personas for your industries in order to articulate their concerns, identify buying trends, and ultimately understand how Fastly can help address their needs

      What We're Looking For

      • 4+ years of proven track record in delivering highly technical products to an enterprise buyer
      • Strong analytical abilities, with experience sizing and prioritizing market opportunities
      • Excellent copywriting, editing and communication skills
      • Highly competent and confident presenter and trainer
      • Proven ability to understand complex technologies and apply learnings to extract compelling value propositions for different audiences
      • Ability to provide consultative input to senior sales leaders based on market insights 
      • Ability to juggle multiple projects in a dynamic, high-pressure environment
      • Attention to detail and discipline to follow established policies and process or create new processes as needed
      • Experience leading complex, time-sensitive cross-functional projects, preferably in the cloud space
      • Experience in the CDN, security or cloud computing space would be highly valued

      Why Fastly?

      • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
      • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
      • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
      • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
      • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

      We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

       

      Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.  

      Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

      *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

      Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

    • Join us in our mission to make website development fun by making it simple

      We are looking for an experienced Engineering Manager to lead the team dedicated to driving Gatsby’s open source project. Join us in our mission to make website development fun by making it simple.

      About us

      Gatsby is a remote-first, community-focused team working to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source. Our core values include transparency (our work is public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type. 

      Details of the role

      Type of Work: Full-time employee

      Location: Remote

      Why we need you

      Gatsby is the future of the web, and the web is an incredibly diverse ecosystem. This means we need leaders who can intuitively appreciate the value that the commercial services we build offer customers. The open source team is expanding rapidly and we need someone with a deep understanding of the very cool technology, but an equally profound sense of empathy required to grow both individual contributors and future leaders in this critical part of our company.

      Why this is interesting

      Gatsby is a wildly popular open-source framework that is changing the architecture of the web. The open-source team is responsible for driving the roadmap for the large and complex codebase that is Gatsby.js. Between their own contributions and the community, they merge nearly 500 pull requests in a typical month. You’ll help lead the team in not only tackling key technological challenges, but also bolstering and focusing community contributions.

      Your responsibilities

      You will be responsible for people, projects, and processes. You will partner with your team and peers to:

      • Foster an inclusive environment through empathy, not just inside engineering, but across all the teams in Gatsby, and beyond to the open source community.

      • Wrangle many timezones and introduce remote work best practices, as you will lead a geographically diverse team.

      • Exercise good judgement in interacting with the enthusiastic community, as an exemplar for your team in this area.

      • Partner with Product and Design to find the best blend of quality, agility, and work/life sanity.

      Make sure your team is fully equipped for their job, including:

      • Context - make sure they know what is happening outside engineering

      • Vision - make sure they know what it coming next, even if we’re not there yet

      • Skills - ensure that each team member grows and feels confident in delivery

      • Tools - choose and evolve the dev environment (with the team’s input)

      • Processes - hand-in-hand with tools, make sure that we’re continuously evolving our planning and dev approach to have just enough structure to keep us on track

      • Empower your team members by offering them clear ownership of technical challenges in a world where you and other leaders are still wearing many hats and finding the ones with the best fit.

      • Collaborate with other engineering managers to evolve the management practices at Gatsby. We’re all learning more every day!

      This might be you if you….

      • Have successfully managed people, including recruiting and hiring, coaching, mentoring, evaluating, and promoting.

      • Have experience working with (and ideally contributing to, or managing) open source communities and products.

      • Have strong communication skills, verbal and written.

      • Genuinely enjoy helping people, both inside the company and out.

      • Have a consistent track record of delivering high-quality software in regular, iterative releases through coordinating a remote team.

      • Are able to coordinate and work with teams and stakeholders across the organization, and even beyond the company, including effective project management skills in an environment where you may not control many of the variables.

      • Have previous experience with React, Node.js, and GraphQL. Gatsby is built on React, Node, and GraphQL, so you should be experienced with usage and the syntax.

      • Have strong empathy and a willingness to define the nuances of team roles (including your own!) as you go.

      The best parts of this job

      • The people and culture of a team genuinely invested in building something great.

      • You’ll be helping curate one of the most popular, fastest growing open source frameworks in the world.

      • You’ll be leading a group of supportive, talented, and friendly people towards delivering a great framework and developer experience.

      • You’ll have the opportunity (even expectation) to constantly learn and innovate, in both tech approaches and process definition.

      • Your role will be key to making Gatsby the next way to build on the web—and a technology that enables the next billion internet users.

      • You will get to look back on this time as the “early, exciting days” of Gatsby. You’ll get to watch members of your team become future leaders and luminaries in a space that isn’t fully defined or formed yet.

      The worst parts of this job (maybe)

      • The community and our team aren’t always operating as equals, and don’t always have perfectly aligned motivations. Your job includes the unenviable task of helping us figure out the right focus in a variety of complex situations, and with a wide range of (understandable, but sometimes mutually exclusive) community expectations.

      • We’re all still figuring a lot of stuff out. Things can feel unstructured or messy. Part of your job is to smooth out what we collectively don’t like. And that can be hard.

      • The company is growing fast, which means lots of people wearing lots of hats, and sometimes exchanging them for new ones. Doing this while protecting a team (or individual’s) sense of ownership and security is hard. And it’s part of this job. Sorry.

      • Product and strategic direction can change. We’re building a whole new area of growth in an absolutely huge potential market. Absorbing (and/or pushing back as you see fit) that change so your team doesn’t feel unnecessary churn is also hard. And also part of this job. Still sorry.

      Benefits

      • Unlimited vacation policy, with a minimum of 15 days paid vacation time

      • Amazing health, dental, and vision insurance for you and your family (US only)

      • Skip the commute with remote work

      • 3 months of paid parental leave covering both adoption and foster placement

      • Fly to cool locations 3x/year for company-wide meetups

      • Stock options in a fast-growing startup

      • Gatsby Sabbatical: 4 weeks of paid vacation after 4 years tenure

      Equal Opportunity Statement

      Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.

      Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.

    • Contrast Security (US only)
      2 months ago
       
      Contrast Security, Inc. is the world’s leading provider of security technology that enables software applications to protect themselves against cyberattacks. Contrast's patented deep security instrumentation is the breakthrough technology that enables highly accurate analysis and always-on protection of an entire application portfolio, without disruptive scanning or expensive security experts. Only Contrast has intelligent agents that work actively inside applications to prevent data breaches, defeat hackers, and secure the entire enterprise from development to operations, to production.
       
      ABOUT THE POSITION
      We are looking for a dynamic, creative, strategic, and scrappy leader for our Product Marketing team. As the Head of Product Marketing, you will be responsible for the global product marketing activities for Contrast Security’s innovative application security solutions. This role is a highly visible role that interfaces across product, sales, corporate marketing and customer success to achieve success. You are responsible for defining the product and feature positioning, messaging, go-to-market plan, and success metrics.
       
      You will craft the messaging for solutions targeted at protecting applications from hackers and data breaches. You'll conceive and develop content that helps communicate our value to customers and enables our sales organization to educate our prospects on our products and vision effectively. Attention to detail and an eye for quality is crucial, along with the ability to grasp and translate highly technical feature sets into business value propositions. It also requires you to be a strategic thinker and have the business savvy to drive segment opportunity.

      In your role as Head of Product Marketing, you will be the expert on our buyer and influencer personas and translate that knowledge into compelling content and sales tools. Reporting to the Chief Strategy Officer, you’ll build and manage a growing team of 10+ product marketing professionals. 

      Responsibilities:
      • Hire, manage, and motivate a global product marketing team to do great work
      • Own the go-to-market strategy, process and enablement
      • Define our positioning, messaging – translate features and functionality into customer benefits
      • Develop sales enablement programs, presentations, and tools to communicate intended value propositions that help us win
      • Product content – Author informative, persuasive content for delivery through multiple channels
      • Partner with Corporate Marketing to create compelling marketing materials and messages that span digital & print to communicate effectively, expand pipeline & drive awareness in market
      • Analyst Relations – Own industry analyst relationships and education to further the Contrast thought leader position
      • Drive internal product education and awareness
      • Lead Product launches – Plan the launch of new product releases and measure success
      • Public speaking – Present to audiences at industry events, tradeshows and customer meetings
      • Customer pulse – Help identify customer requirements and, working with Product Management, define product strategy
      • Build data-backed measurable KPIs for all activities
      • Inspire action through data-driven insights and execute with operational rigor and efficiency

      Qualifications:
      • 7+ years leading product marketing, product management, or marketing teams
      • Experience marketing technology products to large or mid-market buyers
      • Familiarity one or more of these product markets: cybersecurity, IT, software development
      • Bachelor’s degree, MBA preferred
      • High emotional intelligence
      • Excellent verbal and written communication skills, and a strong sense of diplomacy in all interactions (please feel free to share technical content and product collateral in advance; work samples will be requested)
      • Deadline driven – can manage multiple projects and stay on schedule
      • Willingness to travel ~10-20%
      • Excitement to work at a start-up in a hyper-growth environment
      • Excellent people and management skills to interact with colleagues, cross-functional and virtual teams, customers, prospects, and third parties
      • Passionate about our customers and understanding what drives and motivates them
      • Decisive but flexible, and able to perform and adapt quickly in a dynamic, rapidly changing, and fast-paced environment

      What We Offer:
      • Competitive compensation
      • Medical, dental, and vision benefits
      • 401(k)
      • Flexible paid time off

      We are changing the world of software security. Do it with us.  
      We believe in what we do and are passionate about helping our customers secure their business. We work hard, and we have fun doing it.
      Solve the impossible. Easy = boring. If you’re looking for a fun work environment and like a challenge, you’ll love Contrast Security.
       
      By submitting your application, you are providing Personally Identifiable Information about yourself (cover letter, resume, references, or other employment-related information) and hereby give your consent for Contrast Security, and/ or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles and locations. 
       
      The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.
       
      In connection with your role here at Contrast, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect, use or store include your name, government-issued identification number(s), email address, mailing address, emergency contact information, employment history, educational history, criminal record, demographic information, and other electronic network activity information by way of mobile device management on your Contrast-issued equipment. We collect and use those categories of Personal Information (the majority of which is provided by you) about you for human resources and other business-driven purposes, including evaluating your performance here at Contrast, evaluating you as a candidate for promotion within Contrast, managing compensation (including payroll and benefits), record keeping in relation to recruiting and hiring, conducting background checks as permitted by law, and ensuring compliance with applicable legal requirements for Contrast. We collect, use and store the minimal amount of information possible.
       
      We also collect Personal Information in connection with your application for benefits. In addition to the above, Personal Information also identifies those on behalf of whom you apply for benefits. During your application for benefits, the categories of Personal Information that we collect include name, government-issued identification number(s), email address, mailing address, emergency contact information, and demographic information. We collect and use those categories of Personal Information for administering the benefits for which you are applying and ensuring compliance with applicable legal requirements and Contrast policies.
       
      As a California resident, you are entitled to certain rights under CCPA:
      ·   You have the right to know what personal information we have collected from you as a California employee.
      ·   You have the right to know what personal information is sold or disclosed and to whom. That said, we do not sell your information, we do, however, disclose information to third parties in connection with the management of payroll, employee benefits, etc. to fulfill our obligations to you as an employee of Contrast. each of those third parties have been served with a Notice to Comply with CCPA or have entered into a CCPA Addendum with Contrast which includes them from selling your information.
      ·   You have the right to opt-out of the sale of your personal information. Again, we do not sell it, but you might want to be aware of that as a "consumer" in California with respect to other businesses' and the right to be free from retaliation for exercising any rights. 
       
      If you have any questions, please let us know.
  • Product (3) Product rss feed

    • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Platform Engineering group at Auth0 builds the underlying technologies that power our Public and Private Cloud Platforms worldwide. The group is responsible for infrastructure, data storage, observability, SRE, provisioning, compute, orchestration platform, build/test/deploy, tools and services - all of the components that make up the Auth0 Platform.

      We’re looking for a technically savvy product manager to deliver solutions that empower customers to realize the value of the platform. This is a high-impact role that requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. Experience in cloud (AWS) infrastructure, storage, security, containerization/kubernetes, and CI/CD pipeline is highly desirable. A fierce curiosity and strong collaboration skills are your keys to success.

      You will:

        • Conduct product research and discovery with engineering teams.
        • Analyze and synthesize signals from multiple sources: users, field teams, market data, competitive analysis, and others.
        • Define the near and long-term strategy and socialize it with stakeholders.
        • Work daily as a member of a dedicated team with engineering and design, organized around a shared mission.
        • Develop and test product hypotheses, working in a lean and iterative way.
        • Define and track KPIs and success metrics for your product area.
        • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.
        • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).

      You might be a good fit for this role if you:

        • Have 5+ years of experience as a product manager, preferably in a startup environment, with a minimum of 5 years working in the software industry.
        • Has experience working on technology platforms, experience in building highly available and scalable large web software backends in cloud environments (Preferably AWS).
        • Has experience with microservice architecture and web application/services development.
        • Has experience working with DevOps teams, SRE teams and managing infrastructure running business-critical applications.
        • Has prior experience in working with one or more domains like SQL/NoSQL databases, full-stack web deployments, SaaS or PaaS deployments.
        • Has experience working with containers, kubernetes, container orchestrators, and cloud deployments.
        • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.

        • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.

        • Are curious about new technology and exhibit a strong desire to learn.

        • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).

        • Love the work of identifying and deeply understanding customer problems.

        • Exhibit user empathy and seek their input at all stages of the product life cycle.

        • Are self-motivated and have experience working remotely.

        • Can travel domestically or internationally when required (15% or less).

        • Have experience working on Platform is a plus.







      Preferred Locations:




        • #US; #AR; #CA;






      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • 1 month ago

      What We’re Building

      After creating custom payment systems in-house at previous companies and realizing the pain of keeping these ad-hoc solutions up to date, we started asking how other businesses were handling their business-to-business payment needs.

      We spent 9 months conducting over 300 customer development interviews and came up with a framework to build the simplest way to send and receive B2B payments. Almost three years later, we have a product that we are proud of and a healthy list of happy customers, but we are really just getting started.

      The Team You’re Joining

      75% of our team knows how to code. We are passionate about our product and always strive to release the best, most usable interfaces, while not compromising on security and scale. You’ll get strong voices with decades of experience working in design, frontend (React and Redux), backend (Python/ Django) and QA.

      Product Management at Routable

      You would be our first product manager here at Routable. You will work with our design, QA and engineering teams to help shape our product development and engineering culture.

      It’s a unique opportunity to influence how to build an amazing product that customers love.

      🔍Key Areas of Focus

      • Ramp up your expertise in the business payments domain to develop deep understanding and empathy for our customer’s pain points

      • Obtain comprehensive product knowledge

      • Develop a deep understanding around our business goals and how they correlate to our product roadmap

      • Prioritize the team’s deliverables, capture any dependencies, and highlight any potential roadblocks

      • Keep our product development team on track to hit our sprint objectives, by understanding any interdepencies, surfacing any blockers, and serving as a continuous feedback loop for the team

      • Own our product requirement documentation, keeping it comprehensive and up-to-date

      • Distill our product feature requirements into an actionable backlog of epics and tickets (JIRA)

      • Pair with our QA team to produce clearly defined acceptance criteria and tests for our product

      • Be a true champion of accurately scoping work

      🕵️‍♀️Who we’re looking for:

      • You love to build systems, processes and tools

      • You enjoy collaborating with teams across the organization

      • You love to support others, ultimately wanting the team to thrive

      • You are a quick learner, and hungry for product mastery

      • You are thrilled about working in a fast-paced start-up environment (you're not a 9-to-5-er)

      💻Need to have:

      • 3+ years experience as a Product Manager

      • 3+ years experience working with JIRA, or other product management tools

      • 3+ years experience analyzing product metrics, funnels and making data driven decisions

      • Experience with managing remote software development teams

      • An analytical mind and strong quantitative skills

      • Ability to thrive in an autonomous environment, and manage projects through to delivery

      • Strong product development lifecycle understanding

      • Strong people and project management skills

      • Empathy and the ability to connect with others on many levels

      • Sound business intuition and solid technical judgement in project planning and decision making

      • High oral and written communication proficiency

      • You’ve contributed code and/or design to a live product that serviced thousands of users

      ➕Nice to have:

      • Experience managing SaaS product development

      • Experience with financial products or services

      • You know how to code

    • 2 months ago

      The Role: Product Manager

      Location: Continental US, Remote required

      ABOUT STRONGDM

      strongDM is a customer-first company that has a rabid fan base. When was the last time you heard things like:

      Splunk's CISO Joel Fulton says "strongDM gives you what you can’t get any other way- the ability to see what happens, replay and analyze incidents."

      Chef's co-founder Adam Jacob says "strongDM takes the friction out of getting staff access to the systems they need."

      We built a technical product for technical buyers who have a high bar and low tolerance for sales spin. Customers love us because:

      The product rocks: strongDM fundamentally changes the relationship between InfoSec, DevOps, and end users. Enforce the controls security needs while making it easier to facilitate access.

      Customers trust us: we built a technical product for technical buyers. We do not use jargon. There is no alternative but to always be technically accurate. We are not afraid to admit product gaps.

      We’re real humans: we built a serious product without taking ourselves too seriously. Each member of the team is deadly good at their job, and yet we crack jokes on the phone with customers.

      WHAT YOU’LL DO

      As it says above :) Product is one of the three fundamental tenets of the strongDM business. It needs to work: seamlessly, effectively, and confidently. It’s written by engineers, for engineers. It’s outrageously difficult to build and yet must be the polar opposite to use.

      Welcome to the Product Management at strongDM! You ensure that what the Technical Account Management and Support Teams hear day-to-day gets integrated into the product. You advocate for trends which only you can see (Kubernetes wasn’t in product workloads for years until it was, overnight). You talk to customers. You talk to everyone. You read all the things. You advocate for what we build, when we build, and how we build (in tandem with a Product Designer). Product starts and stops with you.

      REQUIREMENTS:

      • Manage technical software products from planning to production

      • Know what you don’t know… get to know our customers, articulate their problems, and dig in deep to understand exactly what they need (not necessarily what they think they need)

      • 2 - 5 years building or PMing a technical product

      • An outrageously good nose for superb end user experience

      • You don’t need to code, but you need to quickly gain an in-depth understanding of software systems, understand and weigh in on trade-offs, make meaningful contributions to discussions on software architecture, security, etc. So… experience as a software engineer or equivalent would be OUTSTANDING :)

      • Familiarity with security, compliance, infrastructure, networking, or auditing products a strong plus.

      • Understand developer-centric products and all the requisite implications of marketing to that buyer

      • Can see the forest through the trees - yes, you’re outlining features, but we need solid business judgment and justification too

      • Gets stuff done, achieving significant results under tight timeframes. We all pull our own weight here.

      • Comfortable interacting with customers and coworkers alike

      • Humble - we all make mistakes. Every single one of us.

      COMPENSATION:

      • Industry-standard base

      • Extremely competitive benefits, including:

      • Medical, dental, and vision insurance

      • 401k, HSA, FSA, short / long-term disability, 3 month parental leave

      • 3 weeks PTO + standard holidays

      • Equity in a fast-growing startup

      • No travel required

      TO APPLY: email [email protected]; Attn: Product Manager

  • All others (6) All others rss feed

    • About Kraken
      Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

      About the Role
      This is a fully remote role requiring English fluency. You must be willing to work evenings and weekends. 
      We’re accepting applicants for our Client Engagement team, which provides first rate customer support to our users and also handles most aspects of payments operations. Our team is one of the best in the industry, and we’re looking for people who can make us better. Many of us work remotely, but we’re in touch with each other constantly. We collaborate to solve tough problems and meet regularly to stay up to date on what’s going on in the company and industry. We have a great community, and many of us have become close friends.

      Responsibilities
      • Utilizing e-mail, live chat, and phone support to respond to 20 to 150 client requests regarding payments and other general questions on a daily basis
      • Meet Service Level Agreements (SLA)
      • Utilize Key Performance Indicators (KPI)
      • Monitor technical issues
      • Liaise with our partner banks and payment providers to ensure that clients’ transactions are processed quickly
      • Strive to make your team’s work as efficient as possible by improving or creating processes, automating as much of your work as possible.
      Requirements
      • Strong written English communication skills (other languages are helpful)
      • Security and privacy focused
      • Past experience in payment processing
      • Ability to learn new software quickly
      • High output -- metrics-based experience is good
      • Able to make quick decisions autonomously
      • Detail oriented
      • Loves helping people
      • Able to create excel formulas and execute simple scripts
      • Technical background
      We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

      Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

      Learn more about us:
    • About Kraken

      Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

      About the Role

      This role is fully remote, North American time zones preferred

      If you thrive in a challenging, fun and fast-paced environment, the Devops Technical Project Manager at Kraken is for you! As a Devops Technical Project Manager you will lead our efforts in implementing security strategy. You will hit the ground running, help design our roadmap and deliver mission critical projects.

      We are looking for a dynamic and innovative self-starter with the ability to imagine and build a best-in-class IT/Security organization and a world-class culture.

      Job Duites
      • Work with the various sub-functions to drive and deliver mission critical projects.
      • Work with the Security Strategy function to understand prioritization and quarterly goals.
      • Produce dashboards, roadmaps, plans and documentation to support project efforts, communicate status and manage stakeholder expectations.
      • Schedule and run standup meetings, identifying action items and addressing blockers to keep projects on track.
      • Improve process inputs, streamline workflows and project management tools.
      • Own non-technical aspects including coordination, documentation, and process improvement.
      Experience
      • Minimum of 3+ years experience working as a technical project manager or similar role. Background in FinTech or Proprietary Trading a plus.
      • Working knowledge of project and work stream management tools such as Jira, Trello, Wrike, and Confluence.
      • Tenacious, self starter who thrives in understanding the details of complex, cross-functional projects and can effectively distill into actionable project plans.   
      • Superb organizational skills and an analytical view on maximizing productivity, with a focus on value and not getting caught up on process.
      • Excellent communication skills, both written and verbal, and eager to ask questions and understand business and product objectives.
      • Resilient determination to push projects through to completion, regardless of how often priorities and deadlines may shift in a dynamic environment and rapidly growing industry.
      • Inherently curious about how things work and the ability to self-educate when necessary.  
      • Have strong interest in, or basic knowledge of blockchain technology and cryptocurrency.
      We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

      Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

      Learn more about us:
    • 3 weeks ago
      Thycotic, a global leader in IT security, is the fastest growing provider of Privileged Access Management solutions that protect an organization’s most valuable assets from cyber-attacks and insider threats. Our mission is to make self-sufficient security champions, by making security tools people love to use that make privilege management achievable for everyone.

      The results show:
       --We have over 10,000 customers worldwide ranging from mid-sized organizations to Fortune 100 companies and are adding hundreds of new customers every quarter.
       --We are growing at twice the rate of the overall PAM market (50% vs 25%).
      -- We are among Inc. 5000 Fastest Growing Companies six years in a row.

      Position Summary
      The role of the Project Manager II is to manage Thycotic’s large packaged and custom projects, from prior to the sale of the project, until completion of the project. This includes helping arrange scoping calls, and facilitating statements of work prior to the sale, and then after the sale, facilitating the kickoff calls/meetings, and managing the scope, schedule, budget, resources and timely delivery of deliverables during the projects.

      In addition, it includes ensuring that projects are completed as close to the originally stated timeline as possible, and within the initial budget, or if that’s not possible due to changing conditions, ensuring that clients are notified in a timely manner of scope changes that may impact the timing, scope, or cost of a project. The Project Manager II works closely with consultants, architects and coordinators in the Professional Services team, and with staff from other departments within Thycotic including Technical Support, Project Management, and Sales.

      This position will report to the Director of Professional Services, International. Ideally, the candidate will be located in the United Kingdom or Germany however candidates in other EMEA locations will be considered.

      Key Responsibilities
      • Work with technical consultants and architects from both Thycotic and Thycotic’s services partners to: facilitate services project scoping calls, introductory calls, regular status and other meetings; create Statements of Work associated with these projects; manage project scope, schedule, budget, resources and deliverables from inception to execution; facilitate and document requirements; enforce the Global Professional Service Delivery Methodology.
      • Ensure timely kickoff calls with handoff and set clear expectations for each project, including: ensure that key KPIs including budget, schedule, etc. are maintained; ensure timely change requests are submitted; keep PS management team informed of projects requiring intervention.
      • Use project management software such as Smartsheet or Microsoft Project to create clear project plans for larger projects, including tasks, sub-tasks, dependencies, resources, and timeframes.
      • Collaborate with the Customer Success team to keep them informed about engagements in accounts that they manage.
      • Collaborate with Sales, and PS leadership to keep them informed about engagement status, any blockers, or important issues that require intervention.
      • Work closely with clients’ project managers to ensure that there is a joint understanding of the scope, timeframe, and deliverables of the project, including scope changes.
      • Work closely with the Global Director of Project Management to align processes and methodology.
      Skills and Requirements
      • Bachelor’s Degree or higher in a technical or communications field or equivalent experience – Project Management related degree is a strong plus.
      • PMP, Prince2 or similar PMI certification.
      • 5+ years of full-time work experience doing project management work for software or IT companies.
      • Cyber Security Project Management a plus.
      • Excellent verbal and written communication skills.
      • Ability to effectively manage multiple tasks and competing priorities.
      • Proven ability to effectively engage and work with clients, sales, consultants, and other technical roles such as support engineers.
      • Solid experience with a project management tool such as Microsoft Project, SmartSheet, Trello, etc., Microsoft Word, and Microsoft Excel.
      • Experience using a Customer Relationship Management system such as SalesForce. 
      Why Work at Thycotic?
      We’re passionate problem-solvers doing our part to make the world a safer place. We invest in people who are smart, self-motivated and collaborative.
      What we offer in return is meaningful work, a culture of innovation and great career progression!
      Thycotic was awarded “Best Places to Work” in 2019 in recognition of the hands-on experience and growth opportunities available here, as reported by employees.  A focus on employee advancement and our ethos of respect are just some of the reasons why people love working here!
      Thycotic is an Equal Opportunity Employer and does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, or veteran status.
      Upon conditional offer of employment, candidates are required to complete a criminal background check and drug screen per Thycotic employment policy.
    • This position is remote based. 

      Managers in the security engineering department at GitLab see the team as their product. While they are technically credible and know the details of what security engineers work on, their time is spent hiring a world-class team and putting them in the best position to succeed. They own the delivery of security commitments and are always looking to improve productivity. They must also coordinate across departments to accomplish collaborative goals.

      The Field Security team is the public representation of GitLab's internal Security Team and function. They are responsible for evangelizing GitLab's Security practices both internally and externally, as well as providing expert guidance to internal and external customers about the best practices to secure GitLab assets. As the leader of the Field Security Team at GitLab, you will be  leading a team that is working towards raising the bar on security. The team will achieve that by working and collaborating with cross-functional teams and global customers to provide guidance on security best practices.

      Responsibilities
      • Build a strong, collaborative partnership with sales and product teams
      • Participate on customer calls providing assurance on GitLab security
      • Create innovative and effective strategies for addressing customer requests
      • Assess and promote customer security requests across the GitLab security and product teams
      • Hire a world class team of security analysts to work on their team
      • Help security analysts grow their skills and experience
      • Provide input on security architecture, issues and features
      • Hold regular 1:1's with all members their team
      • Create a sense of psychological safety on your team
      • Recommend security-related technical and process improvements
      • Author project plans for security initiatives
      • Draft quarterly OKRs
      • Train analysts to screen candidates and conduct managerial interviews
      Requirements
      • 2+ years experience leading teams
      • Strong sense of ownership, urgency, and drive
      • Excellent written and verbal communication skills, especially experience with executive-level communications
      • Ability to make concrete progress in the face of ambiguity and imperfect knowledge
      • Leadership at GitLab

      Compensation

    • smallstep (North America)
      2 months ago

      Smallstep​ is building an open source identity authority plus toolchain - called ​step​ - that lets software teams securely connect and operate apps running across clouds, containers, serverless, and connected devices. We believe the only way to successfully secure cloud-native computing is to move past perimeter security using world-class PKI (certificates) and mutual TLS.

      Smallstep is a nimble deep-tech startup of seasoned experts In San Francisco. We are looking for a Developer Relations professional who can assist our community with implementations, trainings, and technical questions, As the first Developer Advocate at smallstep you’ll be responsible for driving awareness and participation in the smallstep open source community . This position is ideally in San Francisco but we encourage remote applicants.

      - You are great with people, especially engineers

      - You have strong knowledge of modern cloud architectures and popular development tools, platforms, and/or relevant frameworks

      - You feel comfortable walking users through new scenarios and technical implementations.

      - You are a documentation and content machine - comfortable speaking anywhere, at any time, to anyone.

      Technologies such as HTTPS/TLS, certificates (X.509), and OAuth are not foreign to you.

      - You have spent 2+ years working with developers.

      - You document everything and make it easy for others to find and take action against.

      - You want to join a tight-knit team

      - You love open source software and communities

      - You believe distributed systems deserve great security out-of-the-box

      - You want to be part of the paradigm shift to move past network perimeter security

      - You are collaborative, low-ego, and results-driven

      - You like making impactful contributions but also enjoy helping others do the same

      - You want to work with founders in a fast-growing startup with excellent investors

      - Interest or passion to evangelize through speaking & writing (nice to have)

      At smallstep, we work reasonable, flexible hours. We look for people who are thoughtful, can break down problems, and often work individually. You are trusted to work on your own and to ask for help when blocked. As an early stage startup, smallstep teams get the benefit of working across many areas and contributing directly to the success of the organization. smallstep is a two-year-old well-funded startup backed by Accel, boldstart.vc and upside partnership.

    • 2 months ago

      At Fitbit, our mission is to help people lead healthier, more active lives by empowering them with data, inspiration and guidance to reach their goals.

      We started our journey in 2007—as a team of two with one big idea. Since then, we’ve grown to over 1,700 employees, sold over 90mm devices, and built a health and wellness community across the globe. In fact, the Fitbit Community has taken enough steps to walk from the Sun to Pluto and back again! Offering award-winning products, a top-rated mobile app and an easy-to-use dashboard, Fitbit provides personalized experiences that help our users reach their goals. With a reenergized focus on innovative devices, interactive experiences, and enterprise health we are transforming the way consumers and businesses see health & fitness.

      From your first steps as a Fitbitter, you will be at the forefront of developing new products. Our culture combines the spirit of startup with the perks of being public. We offer a competitive benefits package and amazing perks like unlimited snacks, Friday happy hours, a wellness stipend, and a strong focus on a healthy work-life balance. As part of our team, you’ll have the opportunity to grow your career, contribute your ideas to life-changing products and services, and—above all—have fun doing it.

      Fitbit’s HQ campus is located in the heart of San Francisco with office locations in Boston, San Diego, Salt Lake City and around the world. Think you’ve found your fit?

      The Role:

      Fitbit is an engineering driven company with a focus on providing a great, consistent, and continuously available user experience. Our customers are uploading their tracking data and viewing their stats all the time, so site performance is critical to customer satisfaction. We're looking for someone to join our Infrastructure Engineering organization to help us build new services and evolve our existing platform.

      You'll work on challenging technical problems that support hundreds of engineers and hundreds of millions of Fitbit's customers. You'll develop and design software automation and tooling to drive efficiencies and help us scale core infrastructure that our key services are built upon.

      What You'll Work With:

      Our tooling for Infrastructure Engineering is largely written in Python and Go. However, there are some opportunities to work with Java if you're collaborating outside of the team.

      On a daily basis, this team is building tools and supporting infrastructure with: Terraform, Vault, Docker, Kubernetes, Aurora/Mesos, and Prometheus.

      An excellent candidate will demonstrate existing knowledge in a number of the tools we use as well as an ability to both teach others and learn new skills.

      It Would Be Great if You Have:

      • Significant experience (4+ years) in working with scalable public clouds like AWS or GCP.

      • Proficiency in programming and testing Go or Python.

      • Strong understanding of Linux systems and containers.

      • Previous experience in Kubernetes, Aurora/Mesos, Terraform, Bazel, or Vault.

      • An understanding of security principles and ability to work with InfoSec to address vulnerabilities and collaborate on future changes.

      • Demonstrated skill in automating operational needs and developing tools at scale.

      • A history of thorough documentation.

      • The ability to coordinate and communicate effectively whether it's emails, documentation, or video conferencing.

      • Worked with remote teams before.

      Key Traits:

      • Self-motivated and driven to succeed.

      • Exceptional communication and organization skills.

      • Your code is easily readable, but also can operate reliably.

      • Proficient at learning new tools/systems and sharing that knowledge within the team

      • Genuine curiosity and love for your craft.

      • Willingness to travel to occasionally and effectively communicate with internal teams.

      • Able to summarize information at varied granularity based on the intended audience.

      • Skilled at planning and executing simultaneous projects and activities. Ability to prioritize and keep complicated projects moving forward.

      • Able to build prototypes for new systems and vet their operation

      • History of relevant open source contributions is a plus.

      • Thrive in an evolving operational environment, responding to occasional unexpected production level issues.

      Do this sound like you? Unsure about some of the qualifications? We'd still love to hear from you.

      Fitbit is proud to be an equal opportunity employer. We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, ancestry, national origin, citizenship, religion, age, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), sexual orientation, gender, gender identity, gender expression, marital status, medical condition, mental or physical disability, military or veteran status, genetic information or other statuses protected by law. We interpret these protected statuses broadly to include both the actual status and any perceptions and assumptions made regarding these statuses.

      San Francisco applicants:  Pursuant to the San Francisco Fair Chance Ordinance Fitbit will consider for employment qualified applicants with arrest and conviction records.