Remote research Jobs in February 2020

107 Remote research Jobs in February 2020

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  • Hottest Remote Jobs

    • Maze is a user testing and usability research platform that turns prototypes into actionable insights from real users, bringing confidence to the design process.

      We're official partners with the world's best design companies: InVision, Figma, Sketch, Marvel, and Adobe! More than 20,000 designers and product managers from companies like Salesforce, Microsoft, and IBM are using Maze to power up their user testing process.

      We believe that products should be tested at the design phase, and we empower product teams with data to remove all guesswork from building digital products. We're a fully remote company working from all over the world, backed by some of the world's top VCs. We love traveling, telling great jokes (read: puns with the word "maze" in it), and terrible drawings. Come join us!


      The job

      You will work on all aspects of our current product, which includes: 

      - Our user-research platform, with all the challenges associated with complex data-visualisation & analytics dashboard.

      - Our tester’s hiring platform, where you’ll work with us on building a complete marketplace from scratch.

      - Prototyping tool integrations, or you’ll be able to work directly with the development teams of InVision, Marvel, Adobe, Figma and more.

      - Our automated reporting platform, where you'll work on a comprehensive document for the whole product team to collaborate on.


      As part of the Maze team, here’s what you’ll do:

      - Architect and develop highly scalable web applications

      - Work closely with our designer and engineers to design, build, and ship new features from scratch

      - Evaluate and improve the performance, durability, and security of applications in production

      - Take ownership for your tasks and see features through from start to finish

      - Help teammates improve when reviewing their work and appreciate feedback when they reciprocate


      Requirements:

      - Perfectly fluent in English

      - Javascript & ReactJS expert

      - GraphQL / nodeJS knowledge

      - Functional programming evangelist

      - Able to write maintainable and scalable code

      - Write tests & always improve your work environment

      - Enjoy working remotely


      Bonus points:

      - Interest for UX & UI design

      - Experience doing data-visualisation & canvas

      - Experience with deployment automation tools

      - A good dose of ambition, as well as a great sense of humor


      How to Apply:

      We receive a lot of applications so try to submit something that will grab our attention! It’s important for us to see your understanding of our product so make sure that:

      1) you've done some research on Maze and signed up to try the product;

      2) you include a well-structured and concise message with your application explaining why you find Maze interesting and why you'd be a good fit. Show off a little :).

    • 5 days ago

      CVEDIA is a funded AI company that develops deep learning solutions for some of the largest organisations on the planet. We develop and license solutions for computer vision systems. CVEDIA is seeking an ambitious and intelligent Account Executive to contribute to our growth. This position will be responsible for developing new business across verticals including ADAS/AD, Agricultural, Industrial and Infrastructure.

      In this role, you will have the opportunity of working in a team of exceptionally talented and driven individuals who are all making a massive impact on our business. There is no micromanaging or babysitting at CVEDIA, everyone here drives their own ideas all the way from start to finish, everyone is given an equal opportunity to flourish and see the fruits of their labour.

      Responsibilities Include

      • Effectively building and managing a pipeline of 30 to 50 active opportunities
      • Closing of client contracts ranging in size from $50k to $1 Million a year in ARR
      • Collaborating with internal stakeholders and customers to recognize and develop new market opportunities
      • Exploring creative licensing opportunities and championing their success
      • Accurate forecasting of pipeline and consistent delivery of quota
      • Maintaining a high level of attention to detail and precision in communication

      Key Qualifications Include

      • Proof of meeting and exceeding sales goals
      • Ability to deliver presentations and speak to technical capabilities of the solution
      • Passion for working in a fully virtually distributed remote startup environment
      • Enthusiasm to contribute to a rapidly growing and innovative company culture
      • Intelligence and ability to quickly establish credibility with a technical buyer

      What We Offer

      • Fully distributed team, located in 19 countries
      • 4 weeks paid holiday per year
      • Yearly team meetup - this year we went to Portugal!
      • Anti-discriminatory company culture - we won’t discount you for things like needing to pick your kids up from school, your age, your ethnicity, or your gender
      • An excited, communicative, and helpful team - we keep our work environment positive, but we also place importance on honesty

      Our Values

      1. Passion - We need both energy and passion to develop cutting edge AI. To succeed at CVEDIA, you’ll need to have a strong investment in both your career and the role of AI in the future of the planet.

      2. Commitment - CVEDIA has the opposite of a "quick-n-dirty" mentality. Every aspect of our technology has been meticulously built, and is always the product of very hard work.

      3. Autonomy - Carrying confidence in the work we do individually is required to work at the pace that we do as a team. Academic research, tutorials, and even creating our own solutions with the tools we have are all on the board during a regular day's work.

      4. Joy - It's one of our greatest strengths to bring joy and excitement into our workplace. We carry this energy into meetings, project planning, and our dedication to our work, and focus on work that feels meaningful.

      5. Communication - Honest discussions are imperative to the flow of work and ideas. Team members need to be able to effectively communicate complex ideas to those who don’t work in their field. It's a regular occurrence to spontaneously discuss plans and ideas with any team member on the fly, including our CEO or CTO. Each team member is respected equally and acts as a valuable contributor.



      How to Apply

      • Please state in the subject the job position you are applying for
      • Please mention your city and country of residence in your application
      • English applications only - a professional speaking and writing command of English is required for this role
      • Due to time zone difficulties, we’re currently only accepting applicants in North America or European timezones.

      For more information about us and videos of our work, please check out CVEDIA.COM


    • 6 days ago

      Howdy 👋 We’re the folks at SkyVerge, where we build products (like Jilt and WooCommerce Memberships) that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 34 people distributed all over the world.


      We’re looking for a full-stack engineer to join our growing engineering team and build fast, secure, and maintainable code in PHP.


      You should be...

      • Experienced with PHP and JavaScript, ideally in a WordPress-specific role

      • Able to translate technical descriptions into detailed engineering implementation tasks

      • Detail-oriented & curious, with a drive to understand and solve technical challenges

      • A self-starter, able to work in a remote environment without constant supervision

      • Committed to constant improvement, learning, sharing your knowledge, and building meaningful relationships as a member of a highly efficient, fast paced team

      • Excited to work in a team oriented environment with an emphasis on growing and helping one another


      Bonus points if you also have…

      • WooCommerce experience

      • Experience with payment gateways, especially integrating with their APIs

      • Experience with front-end frameworks like React

      • Experience working in an Agile development team


      You’ll be responsible for…

      • Building features and fixes based on well defined specifications for multiple products

      • Investigating and fixing bugs reported by users or support team members

      • Performing user testing on your own code and providing code reviews to team members

      • Participate in the full development lifecycle from research and planning of engineering implementations to QA and deployment

      • Adding to our internal wiki/documentation

      • Assisting our support team with troubleshooting challenging issues

      • Contributing to our own open-source code (like our plugin framework) and the wider community, like WooCommerce and WordPress


      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do

      • A team oriented approach focused on helping everyone grow

      • Competitive salary

      • Annual company retreats (read about our last adventure in Scotland!)

      • Fantastic benefits: 28 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!

      • Transparent culture (check out our team wiki)


      Curious to hear more? Learn more about the position and apply here. Applications accepted through March 6th. We can’t wait to meet you!


      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

  • Software Development (31)

    • Maze is a user testing and usability research platform that turns prototypes into actionable insights from real users, bringing confidence to the design process.

      We're official partners with the world's best design companies: InVision, Figma, Sketch, Marvel, and Adobe! More than 20,000 designers and product managers from companies like Salesforce, Microsoft, and IBM are using Maze to power up their user testing process.

      We believe that products should be tested at the design phase, and we empower product teams with data to remove all guesswork from building digital products. We're a fully remote company working from all over the world, backed by some of the world's top VCs. We love traveling, telling great jokes (read: puns with the word "maze" in it), and terrible drawings. Come join us!


      The job

      You will work on all aspects of our current product, which includes: 

      - Our user-research platform, with all the challenges associated with complex data-visualisation & analytics dashboard.

      - Our tester’s hiring platform, where you’ll work with us on building a complete marketplace from scratch.

      - Prototyping tool integrations, or you’ll be able to work directly with the development teams of InVision, Marvel, Adobe, Figma and more.

      - Our automated reporting platform, where you'll work on a comprehensive document for the whole product team to collaborate on.


      As part of the Maze team, here’s what you’ll do:

      - Architect and develop highly scalable web applications

      - Work closely with our designer and engineers to design, build, and ship new features from scratch

      - Evaluate and improve the performance, durability, and security of applications in production

      - Take ownership for your tasks and see features through from start to finish

      - Help teammates improve when reviewing their work and appreciate feedback when they reciprocate


      Requirements:

      - Perfectly fluent in English

      - Javascript & ReactJS expert

      - GraphQL / nodeJS knowledge

      - Functional programming evangelist

      - Able to write maintainable and scalable code

      - Write tests & always improve your work environment

      - Enjoy working remotely


      Bonus points:

      - Interest for UX & UI design

      - Experience doing data-visualisation & canvas

      - Experience with deployment automation tools

      - A good dose of ambition, as well as a great sense of humor


      How to Apply:

      We receive a lot of applications so try to submit something that will grab our attention! It’s important for us to see your understanding of our product so make sure that:

      1) you've done some research on Maze and signed up to try the product;

      2) you include a well-structured and concise message with your application explaining why you find Maze interesting and why you'd be a good fit. Show off a little :).

    • Yesterday

      About Andela

      Marc Andreessen, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world.” That statement is just as true today as it was eight years ago.  Software is embedded in our day-to-day, and few industries are immune.  Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible.  

      Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. 

      That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. 

      And we are just getting started.

      Our People

      All of our people live and breathe our E.P.I.C values:

      • Excellence: We are lifelong learners who strive for mastery of our craft
      • Passion: We believe we are going to change the world and act accordingly
      • Integrity: We choose extraordinary people and then trust them to do the right thing
      • Collaboration: We know our sum is greater than our parts
      About the Role

      Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams­­­ of software engineers who are remote and distributed. 

      Andela is looking for a Senior Director to lead how we enable and power engineering services with a strong bias towards action that can spot what needs to be done, effectively prioritize and mobilize teams to accomplish Andela’s overarching goals.  

      You will design, evolve and scale operational effectiveness that enable how our software engineers deliver for our partners. Including:

      • The overall productivity and effectiveness of the delivery organization. Leveraging  a small yet highly leveraged team who spike in analytical thinking, project and stakeholder management, and getting stuff done. 
      • The measurement and operational functions essential to Andela’s delivery across the partner journey.  These include planning, reporting, quota setting and management, process optimization, training and program implementation.
      • The systems and technologies used to differentiate and impact how Andela delivers. Enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners.

      As such, you’ll need to be an expert in building, managing and measuring operational functions essential to the productivity of high performing service organizations, and can operate with a high degree of autonomy. You would be constantly asking yourself:

      • How do I ensure that our Delivery teams have the best insights to better manage their portfolios and maximise growth and margins?
      • How do I ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners?
      • How do I ensure that my team is driving and achieving business outcomes despite cross-functional and cross-vendor change management?

      You are eager for the challenge of molding and shaping an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do.

      Responsibilities:

      • With the VP of Partner Engineering and Senior Directors, co-authors and co-owns the delivery strategy including, segmentation, resource allocation and cost of delivery.
      • Designs, implements, and manages forecasting, planning, and budgeting processes. Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization.
      • Defines the optimal performance measurements and performance management programs required to ensure success. Aligns reporting, training, onboarding and incentive programs with these performance management priorities. Leads efficient and accurate reporting initiatives.
      • Partners with multiple internal stakeholders, especially the heads of Talent Supply, Staffing, Demand, Operations etc to identify opportunities for delivery process improvement. Facilitates successful implementation of new programs through the delivery organization by ensuring well defined, efficient processes are utilized.
      • With Technology and Revenue Operation leaders , primary owner of all software platforms used by Andela delivery functions. Prioritizes investments in enabling technologies in support of delivery productivity. Recommends changes and enhancements to tracking delivery and performance tracking platforms.
      • Provides leadership to the delivery organization, and counsel to the executive team, in implementing engineering service delivery objectives that appropriately reflect Andela’s goals.  
      • Designs incentive compensation programs that reinforce delivery management strategy, and align with Andela’s business organization objectives. 
      Qualifications
      • Four ­year degree in Engineering, Computer Science or a related field from an accredited university.
      • Over 12 years experience enabling service delivery teams in software development, technology consulting and/or software product management
      • A minimum of 5 years in leadership or executive teams dring excellence in service delivery.
      • Proven ability to build, manage and grow a team-oriented and high-performing organization.
      • Excellent communication (written and oral) and interpersonal skills.
      • Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment.
      • A deep commitment to Andela’s mission.
      • Willingness to travel periodically between Andela’s centers and our Partners’s offices.

      Benefits & Compensation

      •      Full-time compensation
      •      Full medical coverage
      •      Beautiful working environment
      •      Opportunity to work with the brightest minds on the planet
      •      Oh, and a chance to change the world!

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

    • Bold Penguin (Eastern Time +/- 2 hours)
      3 days ago

      We didn’t create Bold Penguin because commercial insurance is broken. It isn’t. But as the world has gotten more connected and digitized, commercial insurance lags behind—creating a fragmented landscape where businesses, agents, and insurance companies struggle to interact in a smooth and easy way. That’s why we’ve built a highly efficient exchange that cuts the friction out of commercial insurance by connecting everyone to the right quote in record time.

      Powering the world of insurance is no small feat, so we’ve brought on a team that's not only incredibly talented but also passionate about our potential to upgrade the entire industry. As more and more companies big and small depend on our technology to operate in the commercial insurance space, we’ll need the best talent all around to support our growth. That’s why we’re looking at you (yes, you!) to make a bold move and join our adventure.

      Your  Role

      As a Cloud & Site Reliability Engineer, you will be a subject matter expert in building highly reliable, highly scalable features and infrastructure. You’ll use DevOps principles to ensure that Bold Penguin’s software systems are always available and ready to scale to meet growing demands. 

      Click here to learn more about DevOps on the glacier

      What You’ll Do

      • Ensure the reliability, performance, and availability of our platform by working as part of a cross-functional product team
      • Participate in agile ceremonies such as iteration planning, retrospective, and daily standups
      • Be part of the shared on-call rotation and proactively research possible issues affected the availability of our platform
      • Understand and clearly articulate tradeoffs in architecture decisions with regards to cost, security, operational efficiencies, performance, and availability
      • Build and maintain infrastructure with executable code (IaC) and automated delivery pipelines
      • Be passionate about Cloud/DevOps/SRE concepts such as Immutable Infrastructure, Cattle vs Pets, Infrastructure as Code, Delivery Pipelines

      Skills & Qualifications

      • Deep, hands-on expertise with AWS Cloudformation and other Infrastructure as Code tools
      • Experience with Amazon Web Services; specifically EC2, ECS, ELB, CodePipeline, RDS, Redshift, S3, IAM, and Lambda
      • Ability to articulate Cloud & DevOps concepts to a variety of technical & non-technical team members
      • Bonus points for expertise in implementing security & compliance frameworks such as SOC/2, NIST 800-53, and NIST 800-171 especially in Amazon Web Services
      • Bonus points for AWS Certifications 
      • Bonus points for familiarity with microservices architectures, Ruby on Rails and/or ETL tools such as Fivetran.
      • Experience working at technology companies and startups desirable
      • 2-4 years + of working remote, full time, and/or with full time co-located teams across different time zones.

      BONUS POINTS

      • Full-stack expertise in multiple tiers of modern web applications (e.g. front end, back end, infrastructure, etc.)
      • Open-source contributions and/or speaking experience.
      • Previous work experience in insurance and/or experience with policy rating very desirable.
      • You love Penguins! ;P

      TRAVEL TO THE "GLACIER" (please read)

      • We are firm proponents of "seeing eye to eye by meeting face to face". As such, our remote team travels in once a quarter for a full day of collaboration, goal setting, team building, etc.  Are you able to make this work?  In addition to this we also ask that, if hired, you are able to make the first week onsite for onboarding/training. 

      PENGUIN PERKS

      • For a healthy colony.
        • Our plan covers 50% of your Medical Premiums – Health - HRA, Dental, Vision, and Life Insurance, as well as Short & Long Term Disability (Trust us, the benefits are great!
      • Penguins plan for the future.
        • 401k Match program, up to 4%! 
      • Parental Leave
        • 16 weeks of parental leave (your kids need you there!)
      • Need a vacation?
        • Unlimited PTO - Please take a vacation - you need it and we applaud it and in fact we require you take 10 days off!
      • Hungry? Thirsty?
        • We offer free snacks and drinks, as well as catered lunch every Monday (even to our remote employees...nomb nomb nomb)
      • Penguins need to learn!
        • We support your professional growth. Certifications, training, memberships, and conferences are actively encouraged—and often covered.
      • Penguins are social creatures and love to play!
        • We have frequent happy hours, company events, and outings. What kind of company would we be if we didn't have some fun!?!? 
      • Penguins give back.
        • We offer volunteer opportunities every month!  There is no better feeling than giving back =)
      • Don’t want to move to Columbus?
        • We offer up to 100% remote engineers!
        • You must be OK visiting the office for a day or two every quarter - we are all about that camaraderie! 

      Penguins believe in inclusion. That’s why we’re proud to be an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, beak size, or inability to fly.

    • Quickly maturing startup seeking like minded Sr. Backend-leaning Fullstack Engineer! PacketFabric redefines how companies procure, consume, and manage their network connectivity. The technical team is a small, talented, and close knit group and we need a team member to help us accomplish our goal of making the best darn carrier network on the planet.

      Description

      • As a well rounded software engineer, you should definitely be the type that appreciates diversity in your day, and challenges outside of your comfort level! A typical day in the life of a PacketFabric senior software engineer might include these types of activities:
      • Designing a deterministic lifecycle workflow for our next product offering.
      • Writing core platform code for a new feature, and unit tests for functionality.
      • Refactoring and improving existing code for performance and simplicity. For example, breaking a large method into smaller, more maintainable and easily tested methods.
      • Building command line tools to help network engineers better manage network state.
      • Researching additional ideas, you may have to improve the product/platform overall and sharing with the team.
      • Interacting with customers and/or sales on a bug in the software, quickly resolving it, and coordinating across the team to push a fix.
      • Working with backend engineers and discussing quirks in network protocols and network interconnection which translate rapid API and UI changes.

      Requirements

      • The right candidate will have an abundance of hard core programming skills, have solid instincts for API usability and design patterns. You are probably a full stack developer who naturally gravitates towards work on a product core. You know how to sacrifice algorithmic elegance for getting it done on deadline. More specifics include:
      • Extensive experience with Python and PHP in large applications developed in a team environment.
      • Expert unit tester.
      • Experience in large scale distributed systems.
      • Extensive experience with the HTTP protocol and developing and using RESTful APIs.
      • A solid understanding of OO programming paradigms.
      • Experience with a message queue system like RabbitMQ or Kafka.
      • Experience using NoSQL data stores like Redis.
      • Be completely at home on any *nix command line and building your own tools.
      • Very comfortable using Git in a team environment (i.e. pull-requests, branch management, rebasing).
      • Experience working in an environment leveraging remote communication collaboration tools like Slack, Zoom etc.
      • Never being afraid to venture boldly where none have gone before and develop code where there are no previous libraries to draw from.

      Preferred Experience

      • A huge plus for actually doing any router/switch configuration or infrastructure automation.
      • Previous exposure to layer 2/3 networking protocols and concepts such as IPv4/6, VLANs, VPNs, BGP, etc.
      • Experience with Python-based web application frameworks like Flask, Django, or Sanic
      • Any experience interacting with physical world equipment - industrial, medical, etc
      • Experience creating highly maintainable Javascript.
      • SQL experience.
      • Experience with Vue.js, Angular and AngularJS.
      • GraphQL
      • Experience creating large scale data visualizations of any type.
    • 6 days ago

      Howdy 👋 We’re the folks at SkyVerge, where we build products (like Jilt and WooCommerce Memberships) that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 34 people distributed all over the world.


      We’re looking for a full-stack engineer to join our growing engineering team and build fast, secure, and maintainable code in PHP.


      You should be...

      • Experienced with PHP and JavaScript, ideally in a WordPress-specific role

      • Able to translate technical descriptions into detailed engineering implementation tasks

      • Detail-oriented & curious, with a drive to understand and solve technical challenges

      • A self-starter, able to work in a remote environment without constant supervision

      • Committed to constant improvement, learning, sharing your knowledge, and building meaningful relationships as a member of a highly efficient, fast paced team

      • Excited to work in a team oriented environment with an emphasis on growing and helping one another


      Bonus points if you also have…

      • WooCommerce experience

      • Experience with payment gateways, especially integrating with their APIs

      • Experience with front-end frameworks like React

      • Experience working in an Agile development team


      You’ll be responsible for…

      • Building features and fixes based on well defined specifications for multiple products

      • Investigating and fixing bugs reported by users or support team members

      • Performing user testing on your own code and providing code reviews to team members

      • Participate in the full development lifecycle from research and planning of engineering implementations to QA and deployment

      • Adding to our internal wiki/documentation

      • Assisting our support team with troubleshooting challenging issues

      • Contributing to our own open-source code (like our plugin framework) and the wider community, like WooCommerce and WordPress


      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do

      • A team oriented approach focused on helping everyone grow

      • Competitive salary

      • Annual company retreats (read about our last adventure in Scotland!)

      • Fantastic benefits: 28 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!

      • Transparent culture (check out our team wiki)


      Curious to hear more? Learn more about the position and apply here. Applications accepted through March 6th. We can’t wait to meet you!


      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

    • Academic Analytics
      1 week ago

      Academic Analytics has a opening for a remote Systems Analyst.  Candidates must live and be eligible to work in the United States.

      You’ll love this position if:

      • You enjoy helping others
      • You enjoy working in a fast paced environment
      • You are passionate about providing support to an environment that encourages teamwork and out of the box thinking
      • You are a self-confident, motivated person with a strong work ethic and excellent communication skills

      What you’ll do here:

      • Troubleshoot end user issues, provide root-cause analysis on various web and mobile applications, handle escalated server/network issues
      • Manage application software, application infrastructure and third-party application environments.  This includes installation, upgrades and patches, creating links and interfaces between systems, developing application-specific security, performance monitoring and trouble-shooting.
      • Assist in implementing and supporting single sign on (SSO)
      • Provide guidance to tier 1 team members.

      About Academic Analytics

      What we offer:

      • We strive to take care of our employees-more than just the 'work you', but rather the 'whole you' through our health, dental, vision, fun wellness challenges and Paid Time Off

      • Help prepare for your life after retirement through our 401(K) program

      • Our employees value the flexibility at Academic Analytics that allows them to balance quality work and their personal lives

      Academic Analytics, was founded in 2005.  University presidents, provosts, and other academic leaders strive to build stronger research institutions. Academic Analytics aggregates valuable information on scholarly research activity and provides user friendly business intelligence software, curated data, and analytics to these higher education professionals. These solutions help academic leaders understand the research accomplishments of faculty members, departments, programs, and their entire institution. Our tools help universities view research activity in context, identify funding opportunities, form expert teams to win funding, and increase the visibility of the institution’s research enterprise to companies, foundations, and potential collaborators. To learn more about Academic Analytics please see:  https://bit.ly/2RXh0XX

      Academic Analytics provides a great benefit package including, paid time off, 401K with match, medical benefits and more.  

      Academic Analytics is an Equal Opportunity Employer.

    • 1 week ago

      Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antartica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply or drop us a line, we’d love to talk to you!

      What you will be doing

      We are looking for a motivated and professional DevOps Engineer to help us maintain the best performing hosting architecture on the market.

      You will be instrumental in making sure our architecture is always on the bleeding edge of technology remaining stable and high performing at all times. This involves:

      • Optimizing server provisioning
      • Fine tuning our servers on a system level and on application (WordPress) level
      • Ensuring high scalability as the number of created VMs increases on our network
      • Overseeing and ensuring smooth running and completion of server-wide updates
      • Ensuring optimal software communication between our server architecture and our hosting platform (MyKinsta)
      • Acting as an escalation point for our SysOps team if a bug or issue proves to be particularly difficult
      • Creating tools to prevent or mitigate instances of high load, ensure security and stability throughout the system

      Requirements

      • 4-year undergraduate / Bachelor's degree in computer engineering or computer science
      • 5 years of experience working with Ubuntu
      • 3 years of experience writing Bash, Python and Ansible scripts
      • 3 years of experience with the standard WordPress stack (PHP, MySQL, WordPress)
      • Experience with WP-CLI
      • Experience with Nginx
      • LUA scripting knowledge
      • Excellent general understanding of Linux, cloud networking and server management
      • Deep knowledge of Google Cloud based server architecture
      • Strong experience automating against firewalls and network infrastructure (iptables)
      • Experience working with ELK stack
      • Technical awareness and ability to quickly understand new technologies


      Bonus Skills

      • Deep knowledge of LXC
      • Experience working with ZFS
      • Database query optimization
      • Having worked in JIRA
      • Good understanding of APIs and web service

      Benefits

      • We offer a relaxed working environment where everyone can work in peace
      • We do not have any investors and we do not work directly with clients. This means we rarely have any deadlines and have the luxury of thinking features through and implementing them correctly instead of quickly
      • Everyone has a voice in the development process
      • We have an amazing design (UI and UX) team so development receives fully researched and designed tasks
      • We work with only the newest and best technology

      If you want to learn more about Kinsta and what it's like to work for our team, head to our website, Kinsta.com, and look for the About Us link in the footer.

    • 1 week ago

      Theorem is a team of experts who set sound principles and best practices into action. Our team solves complex problems and builds amazing things for some of the largest global household names. We work with team members around the world and have offices in LA and New York. While this is a remote first role, initially, the position will require at least bi-monthly travel to the UK. Candidates closer to major travel airport hubs will be given priority.  You must be authorized to work in the United States.
      As Software Solutions Architect, you are a polyglot engineer with a hunger for learning new languages and tools. You see yourself as a maker and you are interested in all steps of the process, from understanding the challenge, to designing, developing and deploying.
      As a consulting Software Solutions Architect, you are always happy to be learning, choosing the right tool for the job but also becoming the foremost domain expert about our client’s business. You should always be able to answer the question: What have I learned this week?

      Responsibilities and Duties

      In this role, you will participate in the full life cycle of application development for our clients with duties including but not limited to:

      • Assist the sales team with uncovering and understanding technical requirements and producing estimates and risk assessments for new projects.
      • Become the domain expert for our clients’ business and gain a deep knowledge of their infrastructure and internal systems.
      • Research technologies and assess their fit for the challenge at hand.
      • Educate and train clients and stakeholders about the benefits of our approach to software and solutions development.
      • Assist the engineering team on product delivery by writing code and reviewing pull requests.
      • Collaborate with the team to create a successful project hand-off plan

      Qualifications and Skills

      • 10+ years of experience in software engineering.
      • Over 5+ years of experience directly consulting with clients.
      • Eager to learn new languages and technologies.
      • Proficient and experienced with at least 3 programming languages; JavaScript, Ruby, Elixir, Go, C# and Python are all a plus.
      • Strong experience designing and delivering features on both server and client sides of the development stack.
      • Demonstrated experience researching new tools, acquiring new skills, and implementing your new knowledge on the fly with confidence and accuracy
      • Experience with AWS, GCP, or Azure is nice to have.
      • Experience working with Chef, Ansible, and other provisioning technologies is a plus.
      • BS of Computer Science or similar academic background is a plus.
      • Excellent skills in spoken and written English language.
      • Possess a strong and reliable internet connection.
    • This Product Designer or Senior Product Designer position for our Compliance group is 100% remote.

      A brief overview:

      GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than doubled the size of the Product Design team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product vision you’d contribute to when working here.

      As a Product Designer at GitLab, you will be embedded in our Compliance group. It’s a complex area where you’ll be tasked with improving the controls we provide to support our customers to help them manage their compliance posture within GitLab. You'll be designing new features and experiences to improve the quality of life for customers who operate within regulated environments.

      What you can expect in a Product Designer, Compliance role at GitLab:
      • You’ll be tasked with bettering our product for users who rely on our compliance features. The work you’ll do will enable greater adoption of our product within the enterprise space and impact users across a range of industries, from healthcare to manufacturing.
      • You’ll collaborate with a Product Manager to define the priorities, roadmap, and overall strategy for the future of Compliance within our product.
      • You'll work alongside Product Managers and UX Researchers to understand the needs of our users to shape how compliance features underpin the work within regulated industries.
      • You’ll come together with our Technical Writers to better our compliance documentation and in-product content.
      • You’ll collaborate with cross-functional partners to uncover and understand the complexities and limitations of our current compliance tools, advocating for the end-user in all areas, including documentation, ease of use, and visualization of key messaging.
      • You’ll utilize wireframes, prototypes, user flows, mockups, high-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas.
      • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
      • You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.
      • You’ll contribute compliance patterns to our Design System, alongside the rest of the UX department, and the GitLab community as a whole.
      Projects you might work on in our Compliance group:

      You’ll spend your time at GitLab collaborating with a cross-functional team. You may work on features that bring compliance checks into merge requests, a dashboard to give users insight into their overall compliance controls, or even build features that enable code to be audited, traceable, and reported on. To be successful, you’ll consider many edge cases while understanding the needs of a wide range of personas across a breadth of industries. Outside of work on our compliance tools, you’ll also contribute to our Pajamas design system and design culture here at GitLab.

      You should apply if:
      • You’ve got experience designing developer tooling, enterprise software, or complex web applications that are built for technical users.
      • You’ve got some experience designing compliance experiences, or knowledge of the compliance industry.
      • You’ve got experience working on product strategy and product design for a complex enterprise application or SaaS tool.
      • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
      • You want to design for a complex product with technical users who have continually evolving needs.
      • You’ve got experience applying your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.
      • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
      • You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, your knowledge of Git, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
      • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 60 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab team members across the world. Also, every year or so, we’ll invite you to our Contribute event.

      Hiring Process and compensation:

      Our hiring process for this Product Designer position typically follows five stages. The details of this process, the expectations for Product Designers and Senior Product Designers, and the compensation for this role can be found in our job family page.

    • 1 week ago

      When someone installs Density in a location, they get access to real time, accurate people count. The experience is magical to a customer, but the process involved in accomplishing it is complex. Density has counted 13 million humans, and that number is growing exponentially. We are seeking a talented backend engineer to help architect a suite of web-based products to transform that data into insight.

      The software systems that support Density are foundational: our customer facing APIs and applications, the systems that manage and orchestrate our fleet of devices, and the internal tools that keep our organization running smoothly. We put a high value on the infrastructure that supports our systems, and love approaching problems through research, prototyping, and experimentation. We are not afraid to embrace new technologies, but are mindful in what we choose.  

      As an organization, we understand the importance of design, focusing on fundamental problems, and decentralizing decision making. As an engineering team, we design, build, and test with simplicity and scalability in mind. As individuals, we take ownership in our work and decisions. We’re looking for someone with a deep understanding of the web who shares these ideals.

      This position reports to Density's Director of Software Engineering.

      What you'll work on

      • Lead backend development on internal and customer facing projects, utilizing Python and Django
      • Build APIs and data delivery mechanisms for applications such as web dashboards, alerting & health systems, mobile applications, and third party integrations
      • Monitor, understand inefficiencies, and improve the data pipeline
      • React to customer needs and feedback through tight-looped, iterative development
      • Contribute to open source initiatives
      • Document and teach best practices across our stack

      What we're looking for

      • 5+ years industry experience building and scaling web applications and APIs
      • Deep experience with Python and Django
      • Experience building data-centric applications, including analytics pipelines, report generation systems, and alerting & health systems
      • An understanding and appreciation for application performance monitoring and profiling tools
      • A desire to define, document, and teach web engineering standards
      • Strong writing skills, with experience crafting clear and concise documentation
      • A motivation for constant learning

      Icing on the cake

      • Experience with statistical analysis and trend data modeling
      • Experience with building applications using ES6, React, and Redux
      • A deep appreciation for design
      • A strange obsession with counting people (or what you can do with the resultant data)

      While we have offices in Syracuse (NY), San Francisco, and NYC, we embrace and have built a culture around remote work.

    • 1 week ago
      Job Description

      About Pluralsight Flow, powered by GitPrime 

      GitPrime is now a Pluralsight company, an entire functional department of our new parent company. We are pioneering data-driven engineering. We report on the work patterns and the people-side of software development so engineering leaders can advocate for resources and demonstrate that they're driving business value based on objective data. We have strong product-market fit with hundreds of happy customers and we are growing rapidly.  

      Working at Pluralsight 

      Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology learning platform organizations and individuals in 150+ countries count on to innovate faster and create progress for the world.  

      At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do everyday, we empower the people who power our world.  

      And we don’t let fear, egos or drama distract us from our mission. We’re adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission, we are one.  

      The Opportunity  

      As a DevOps Engineer at Pluralsight, you will partner with the DevOps Manager to curate Developer self-service tools and systems to empower our continuous deployment environment. You will keep Pluralsight’s finger on the pulse of the DevOps community by continually researching, testing, and developing solutions to better enable our Software Engineers through automation and self-service. As an embedded member of remote development teams, you will be the subject matter expert on how and when to utilize the tools built and deployed by DevOps, as well as an influential partner in delivering incredible end user experiences.Pluralsight is a leader in the tech education space, and as such, our engineers are a driving force in developing and promoting industry best practices while continually synthesizing new ideas. You will help set the bar for DevOps teams across the industry while building a product that creates the innovators of tomorrow through technical education.

      Who you are: 

      • You are an experienced DevOps professional that enjoys being in the middle of the development lifecycle
      • You love exploring new technologies and keeping your own technical skills sharp while exhibiting responsibility and caution
      • You have a passion for innovation, learning, and excellence
      • You elevate the technical abilities of those around you
      • You are an amazing communicator and effective influencer within the remote teams you are on
      • You have a track record of being analytical, methodical, and quality-driven

      What you’ll own: 

      As a DevOps Engineer with a knack for automation, troubleshooting, and problem-solving, you will be responsible for monitoring our environments, servers, and applications for health, performance, and security. You will work with our talented team of Software Engineers to decide how to best create meaningful outcomes for our end users.

      Infrastructure:

      • Develop a flexible infrastructure to promote Developer self-service, while promoting continuity across our overall environment.
      • Development of tools and systems to support Developer self-service
      • Continuous environment monitoring for application health, performance, and security
      • Maintaining a pulse on emerging technologies and discovering hidden opportunities in our environment
      • Use technical expertise and experience to evaluate industry technologies and assess practice relevance
      • Collaborate with Software Developers to research and address technical needs and to roadmap and develop new solutions
      • Maintain and improve standards of Operational Excellence
      • Ensure redundancy and resilience of infrastructure and services
      • Reliability and Performance
      • Championing of continual improvement in the areas of reliability and performance
      • Help design and implement secure environments and servers
      • Forecast and assess reliability risks
      • Ensure all infrastructure is configuration managed
      • Development Support
      • Support DevOps Manager
      • Collaborate with the Ops and DevOps teams, as well as Security, IT, and Software Engineers

      Experience you’ll need: 

      • A successful candidate will be well experienced in key areas such as AWS, Saltstack, and Terraform (or similar)
      • Experience with Kubernetes and containerization to be able to support existing teams
      • Ability to quickly analyze and comprehend new or unfamiliar technologies or ideas
      • Track record of progressive DevOps engineering experience including the following:
      • Strong systems administration skills in both Linux
      • Experience in automation and the development of automation tools
      • Strong background in continuous integration and deployment methodologies/pipelines
      • Strong administration of HAproxy, RabbitMQ, Redis
      • Strong knowledge of network security and performance
      • Knowledge of compliance frameworks (PCI, SOX, SOC 2, ISO 27001)
      • Powershell, Bash, and Python scripting
      • Database administration background in Postgres or similar
      • Experience with Kafka a plus
      • Strong understanding of DevOps mentality and tools

      Technologies and tools you’ll use and interact with here:

      • Linux - Ubuntu LTS, RHEL, CentOS 7, Fedora Core
      • Tools - Github, New Relic, TeamCity, Octopus Deploy, Saltstack, OpsGenie, ELK, Terraform
      • Services - Haproxy, Nginx, IIS, RabbitMQ, Kafka, Zookeeper
      • AWS - EC2, RDS, ECS, VPC, Route53, ELB, ALB, Lambda, Elasticache, Cloudfront, Service Catalog, Cloudwatch, CloudFormation, IAM, Certificate Manager, Directory Service, WAF & Shield, SQS, SNS
      • Data Stores - Cassandra, Postgres, MySQL, MSSQL, Redis, BigQuery, Hadoop, Elasticsearch
      • Other - Cloudflare, Salesforce.comwpengine.com, Zuora, Adobe AEM, Adobe Search and Promote
      • Languages in use here that you may help support: Python, Node.js, Ruby, Java
      Qualifications

      Additional Information

      Be Yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    • Overview:

      Work with one of GrammaTech's Research team on advanced software development in a large Common Lisp codebase. Build new components and extend existing tooling to meet project needs. Implement both exploratory research prototypes and high-quality library components and products. Significant experience contributing to large projects, developing software, focus on Common Lisp.

      LOCATION: Ithaca, NY or Remote, USA Only

      Responsibilities:

      • Develop applications software from requirements

      • Use of various commercially available tools and SDLC approaches

      • Effectively communicate up to Project Leaders and across all peers

      Qualifications:

      Required

      • BS in Computer Science or equivalent
      • 5+ years post-degree experience working in structured systems and/or software development teams, Common Lisp
      • Experience working development activities on large code bases (>10 KLOC) as well as developing software from scratch
      • Familiar with common software architectures, design patterns, and software development life cycle practices

      Preferred

      • Binary Analysis, Source Code Analysis
      • Compiler design, compiler front-end integration, parsers
      • Static and/or Dynamic Analysis
      • Reverse-engineering
      • Malware-analysis techniques
      • Knowledge of machine code, especially ARM, x86 or x86-64
      • Dynamic analysis, program instrumentation, and profiling
      • System-administration experience, especially related to security
    • Titan School Solutions (US only)
      1 week ago
      Titan School Solutions is an EdTech startup that is on the fast track for growth and is changing the face of school nutrition. Our SaaS platform is recognized in the space for bringing state-of-the art efficiencies and real-time transparency into schools, all while remaining focused on the bigger outcome - helping K-12 students. Titan’s founders are school information technology veterans who have not only created a scalable and affordable solution but have also brought value into schools by delivering real results.

      As we continue to sky rocket within this industry, we need a Senior Full Stack Engineer to join our growing team and help us get there!   We’re looking for someone who can see the larger opportunities within a startup, move at a fast pace, face a problem head on, and do it all while producing beautiful code. 

      If that sounds like your bread and butter, then APPLY HERE!

      WHERE YOU WILL BE IN A YEAR

      • ACCELERATE YOUR CAREER! - This is a transformational opportunity for someone who is looking to for their next challenge. You will manage, code and improve an already existing high trafficsystem while working in a fast-paced field that will expand your horizons and put you far above your peers. 

      • TRANSFORM AN INDUSTRY! - You will impact an antiquated industry that is ready for disruption. You will build and change the way school data is stored, utilized and used by students across the country.

      • DRIVE TECHNICAL DECISIONS!  You will research, evaluate and determine the technical direction for teams and projects throughout the organization.

      WHERE YOU WILL BE IN A YEAR

      • TRANSFORM AN INDUSTRY! - You will impact an antiquated industry that is ready for disruption. You will build and change the way school data is stored, utilized and used by students across the country. 

      • ACCELERATE YOUR CAREER!- You will be involved in an industry that is unlike any other. You will manage, code and improve an already existing high trafficsystem while working in a fast-paced field that will expand your horizons and put you far above your peers. 

      • DRIVE TECHNICAL DECISIONS!  You will research, evaluate and determine the technical direction for teams and projects throughout the organization.

      WHAT YOU'LL DO

      • Expert (3-5 years) with AngularJS or Angular 2+ or React Framework

      • Expert (3-5 years) with .Net full framework and EF

      • Expert (3-5 years) with SQL Server

      • Strong experience (1-2 years experience) at TypeScript

      • Strong experience (1-2 years experience) using responsive web frameworks

      • Strong experience (1-2 years experience) with .NET Core and WebAPI

      • Experience developing highly scalable and high performance production API driven web applications

      • Experience with Hangfire is preferred

      • Experience with Redis is preferred

      • Experience working with large-scale distributed architecture

      • Experience with unit/integration test frameworks and tooling such as NUnit/XUnit, Mocha/Jasmine and Fiddler is strongly preferred

      • Excellent communication skills, capable of conveying complex systems and logic to both technical and non-technical audiences

      • A thirst for learning and a passion for new technologies, processes and patterns

      • A passion to help engineers develop new skills and advance in their careers

      • A drive to continuously improve both the team and the product

      • Our stack: ASP.NET, WebAPI, MVC, Hangfire, C#, SQL Server 2017, Redis, Google Cloud Platform, Git, Angular, Vue.js, and Entity Framework

      WHAT YOU’LL NEED TO GET THERE

      • Experience developing highly scalable and performant production REST API driven web applications using the ASP.NET(C#) and SQL Server tech stack.

      • Experience with a modern JavaScript Framework(AngularJS and Angular is strongly preferred).

      • Proficiency in Vanilla JavaScript and/or TypeScript

      • Strong experience using responsive web frameworks and CSS

      • Experience with unit/integration test frameworks and tooling such as NUnit/XUnit, Mocha/Jasmine and Postman is strongly preferred

      • Experience with .NET Core and Full Framework

      • Excellent communication skills, capable of conveying complex systems and logic to both technical and non-technical audiences. 

      • A thirst for learning and a passion for new technologies, processes and patterns. 

      • Experience working with large-scale distributed architecture is a plus.

      • A passion to help engineers develop new skills and advance in their careers.

      • A drive to continuously improve both the team and the product.

      • Our stack: ASP.NET, WebAPI, MVC, Hangfire, C#, SQL Server 2017, Redis, Google Cloud Platform, GitAngular, Vue.js, and Entity Framework

      WHAT WE OFFER

      At Titan School Solutions, we’re looking for bright, independent, self-motivated, and experienced people who have an entrepreneurial spirit and passion for technology. Our compensation packages consist of salary and a full suite of benefits to support our growing team. 

      This position is available for remote employment in the United States.

      • Competitive salary: Based on experience and performance.

      • Health/Benefits: Medical, Dental, & Visual. 95% paid by employer!

      • Unlimited PTO: We believe in work/life balance to reward our rock stars for delivering great results. 

      • 401K: We offer 100% upto 5% of salary.

      • The Right Gear: All the bells and whistles you need to drive results.

      • Ownership: You’ll be a crucial member of the initial build-out team, offering unlimited opportunity for growth and professional development.
    • 2 weeks ago

      Hours: (12pm-8pm UTC)

      Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antartica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply or drop us a line, we’d love to talk to you!

      What you will be doing

      We are looking for a talented and experienced SysOps Engineer to help us maintain our server infrastructure and make sure every site always runs smoothly on our servers.

      You will be involved in updating key parts of our architecture, proactively making sure all our servers are stable and resolving emergencies. This involves:

      • Creating new Google Cloud virtual machines
      • Assisting the Support team by investigating bugs and issues reported by our clients affecting our infrastructure or platform
      • Monitoring our infrastructure and responding to instances of high load. Investigating the issue, taking steps to stabilize the infrastructure, documenting the steps taken, communicating lessons learned for the improvement of the team, and proposing changes to avoid a recurrence
      • Responding immediately to any system outages during a scheduled 8-hour shift
      • Reviewing firewall rules and making necessary adjustments in response to malicious traffic reaching our platform
      • Assisting the DevOps team in the development of new tools and in the refinement of existing tools

      This role's shift need is Monday to Friday 12pm-8pm UTC.

      Requirements

      • 5 years of experience working with Ubuntu
      • Excellent general understanding of Linux, cloud networking and server management
      • Experience with the standard WordPress stack (PHP, MySQL, WordPress)
      • Deep knowledge of LXC
      • Experience working with ZFS
      • Deep knowledge of Google Cloud based server architecture
      • Strong experience automating against firewalls and network infrastructure (iptables)
      • Experience writing Bash, Python and Ansible scripts
      • Experience working with ELK stack
      • Technical awareness and ability to quickly understand new technologies

      Bonus Skills

      • 4-year undergraduate / Bachelor’s degree in computer engineering or computer science
      • Database query optimization
      • Experience with WP-CLI
      • Experience with Nginx
      • LUA scripting knowledge
      • Having worked in JIRA

      Benefits

      • We offer a relaxed working environment where everyone can work in peace
      • We do not have any investors and we do not work directly with clients. This means we rarely have any deadlines and have the luxury of thinking features through and implementing them correctly instead of quickly
      • Everyone has a voice in the development process
      • We have an amazing design (UI and UX) team so development receives fully researched and designed tasks
      • We work with only the newest and best technology

      This is a fully-remote role. You can work from anywhere with reliable internet access.


      If you want to learn more about Kinsta and what it's like to work for our team, head to our website, Kinsta.com, and look for the About Us link in the footer.
    • Quickly maturing startup seeking like minded Software Engineering Lead! PacketFabric has revolutionized how companies procure, deploy, and manage network connectivity with our network-as-a-service platform. The product team is a small, talented, and close knit group and we need some who has a passion for automating network interaction.

      Description
      As a well rounded software engineering lead, your technical leadership will make a big impact on our business. You should have a healthy appreciation of facing a variety of diverse challenges outside of your comfort level and working under pressure. This position focuses on our cloud integrated connectivity (Amazon AWS, Google GCP, Microsoft Azure and others) services as well as our B2B connectivity services.


      A typical day in the life of a software engineering lead for cloud integrations might include:

      • Working with a wide variety of partners across cloud, security, Internet Exchanges, and more along with internal engineering teams and stakeholders to plan technical integrations.
      • Reviewing partner APIs and creating detailed technical requirement documents, workflows, and service mockups to define the project and tasks required for new product implementation.
      • Working with software engineering to implement systems, test, and deploy systems - reviewing code and architecture as needed to ensure program goals are met.
      • Setup, training, and managing partner sandbox environments.
      • Explaining engineering analysis and recommendations to stakeholders, then flipping the script and explaining product trade offs to engineers, all the while keeping scale and long term viability in mind with trade offs for faster execution.
      • Researching additional ideas you may have to improve the platform overall and sharing with the product team.

      Requirements
      The candidates who will excel in this role probably have a CS degree, a solid background working with software or network engineering, a good dose of cloud knowledge, and naturally gravitate towards planning and creating amazing products.

      • Many years as a production software engineer.
      • Proficiency with Python, SQL and probably many more languages.
      • Proficiency with tools like Git, Jira, Confluence, LucidChart, Postman, and wireframing tools
      • Exceptional written and verbal communication skills, that accompany excellent organizational skills.
      • Working knowledge layer 3 network protocols (BGP, IP, TCP, etc) and network concepts such as (transit, peering, etc)
      • A never ending drive to solve complex problems and move projects to completion.
      • Experience creating key performance metrics, and financial business intelligence to enable decisions throughout the company.
      • The mindset to automate everything, all the time.
      • Never afraid to question notions or beliefs of how things should be done.

      Preferred Experience

      • Experience with a wide variety of hybrid cloud environments.
      • Practical work experience deploying products with one or more of the major cloud consoles
    • The Senior Security Researcher will investigate and analyze vulnerabilities in open-source software.

      Sonatype is looking for a passionate, driven and talented developer to provide high quality security data from researching software vulnerabilities.  This is not a development position but relies on development experience to help navigate complex architectures and threat vectors in open source software. This high quality security data ensures that our customers are getting maximum value out of our products making them feel like they are part of the Sonatype family.  

      If you are a positive-thinker and problem-solver and believe that customer success and company success go hand-in-hand, this is a great job for you. This position will provide a valuable learning opportunity with great potential to grow your newly started career in cyber-security. Enjoy your job as you work in a fast-paced, flexible, and fun environment, with talented, diverse, and forward-thinking individuals.

      Key Areas of Focus
      • Review, isolate, analyze, and reverse engineer vulnerabilities in open-source software
      • Document attack capabilities
      • Provide detection and remediation guidance
      • Aid in ideas and prototypes for new tooling
      • Collaborate with other team members toward shared product goals
      • Improve Sonatype products by providing valuable security data
      • Work with technology and business team members to define and refine requirements in an agile development environment
      • Currently reside in either Canada or the United States of America and are legally authorized to work without sponsorship in the corresponding country.

      Required Background
      • 5+ years of experience in application security or development experience in Java, C#, Python, JavaScript, C/C++ or Ruby
      • Excellent oral and written communication skills
      • Excellent organizational skills and detail oriented
      • Ability to work independently and as part of a team

      Desired Background
      • Bachelor of Science Degree in Computer Science, Cybersecurity, Engineering, or related field
      • Knowledge of application security such as the OWASP Top 10 or Sans 25
      • Knowledge of different languages such as Python, Ruby, and scripting
      • Knowledge of different operating systems such as *NIX, Windows
      • Application vulnerability assessment or penetration testing experience
      • Knowledge of open source environments like Github is a plus

      What We Offer:
      • The opportunity to be part of an incredible, high-growth company, working on a team of experienced colleagues
      • Competitive salary package
      • Medical/Dental/Vision benefits
      • Business casual dress
      • Flexible work schedules that ensure time for you to be you
      • 2019 Best Places to Work Washington Post and Washingtonian
      • 2019 Wealthfront Top Career Launch Company
      • EY Entrepreneur of the Year 2019
      • Fast Company Top 50 Companies for Innovators
      • Glassdoor ranking of 4.9
      • Come see why we've won all of these awards

      We are 300 employees from diverse backgrounds, that hail from 50 countries, and speak 15 languages. But, we all share one thing in common: we’re passionate about accelerating software innovation. Our vision is to put Nexus products at the center of every open source decision made by modern engineering organizations.  We’re one of the fastest growing tech companies in America and have been named both a Deloitte Fast 500 and Inc. 5000 company three years in a row. We’re backed by world class investors including TPG, Goldman Sachs, Accel Partners, and HWVP.  Learn more at www.sonatype.com.
       
      Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know
    • Kinsta (Eastern Time +/- 4 hours)
      2 weeks ago

      This role's shift need is Monday to Friday 12pm-8pm UTC.

      Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antartica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply or drop us a line, we’d love to talk to you!

      What you will be doing

      We are looking for a talented and experienced SysOps Engineer to help us maintain our server infrastructure and make sure every site always runs smoothly on our servers.

      You will be involved in updating key parts of our architecture, proactively making sure all our servers are stable and resolving emergencies. This involves:

      • Creating new Google Cloud virtual machines
      • Assisting the Support team by investigating bugs and issues reported by our clients affecting our infrastructure or platform
      • Monitoring our infrastructure and responding to instances of high load. Investigating the issue, taking steps to stabilize the infrastructure, documenting the steps taken, communicating lessons learned for the improvement of the team, and proposing changes to avoid a recurrence
      • Responding immediately to any system outages during a scheduled 8-hour shift
      • Reviewing firewall rules and making necessary adjustments in response to malicious traffic reaching our platform
      • Assisting the DevOps team in the development of new tools and in the refinement of existing tools

      Requirements

      • 5 years of experience working with Ubuntu
      • Excellent general understanding of Linux, cloud networking and server management
      • Experience with the standard WordPress stack (PHP, MySQL, WordPress)
      • Deep knowledge of LXC
      • Experience working with ZFS
      • Deep knowledge of Google Cloud based server architecture
      • Strong experience automating against firewalls and network infrastructure (iptables)
      • Experience writing Bash, Python and Ansible scripts
      • Experience working with ELK stack
      • Technical awareness and ability to quickly understand new technologies

      Bonus Skills

      • 4-year undergraduate / Bachelor’s degree in computer engineering or computer science
      • Database query optimization
      • Experience with WP-CLI
      • Experience with Nginx
      • LUA scripting knowledge
      • Having worked in JIRA


      Benefits




      • We offer a relaxed working environment where everyone can work in peace

      • We do not have any investors and we do not work directly with clients. This means we rarely have any deadlines and have the luxury of thinking features through and implementing them correctly instead of quickly

      • Everyone has a voice in the development process

      • We have an amazing design (UI and UX) team so development receives fully researched and designed tasks

      • We work with only the newest and best technology


      This is a fully-remote role. You can work from anywhere with reliable internet access.


      If you want to learn more about Kinsta and what it's like to work for our team, head to our website, Kinsta.com, and look for the About Us link in the footer.
    • Kuali is looking for a Senior Software Engineer, with a willingness and interest to grow in a full-stack environment. We use React and Apollo for our front-end and NodeJS, Express, and MongoDB for our back-end for new development and support legacy stacks running Java, Tomcat and MySQL. Our software engineers have responsibility for their services top to bottom, we work in a full-stack process, and we are looking to enhance our team with stronger front-end skills. We are building evolving products involving multiple microservices that communicate over RESTful services utilizing single-page applications to deliver an amazing and accessible experience to our users. This position is on our Research/Sponsored Programs product team.

      ABOUT THE COMPANY

      Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      If you’re looking to make your fortune off a quick flip with no business model, you’d be happier someplace else.

      Requirements

      Responsibilities:

      • Helping set architectural direction for our services architecture.
      • Creating elegant code.
      • Building relationships with customers to develop a deep understanding of their needs.
      • Supporting critical bugs and security issues in a Devops role.
      • Advocating passionately for customer priorities during product development.
      • Creating amazing software and services.
      • Talking and listening to customers (and other developers) about their challenges, hopes, and dreams.

      Background:

      • You’ve worked on multiple production-grade web applications.
      • You code better than most.
      • You care about the quality of your code.
      • You care about user experience and accessibility but are also comfortable building a solid backend system.
      • You know what WCAG and AAA are and how to build a system that can meet these requirements.
      • You enjoy building and can deliver beautiful user experiences, but can also balance priorities and sometimes sacrifice that pixel perfection in order to deliver features.
      • You’re well versed in at least one programming language, but preferably several.
      • You’re versatile. You know when to dream big and when to act small. You’re equally comfortable in both greenfield and refactoring projects.
      • You’re a collaborator. You build great relationships with other engineers, customers, and our open source communities.
      • You’re inspired to achieve results, and your enthusiasm is contagious.
      • You’re passionate about your role in helping clients and other developers achieve their missions, and you advocate for them fiercely.
      • You’re curious and continuously seek knowledge and share your discoveries with others.
      • You know how to influence and serve.
      • You understand the complexity of large enterprise applications.
      • You’ve used agile methodologies and have ideas on how you’d improve them.
      • You’re into Continuous Delivery and interested and willing to work in a Devops environment.

      If you have some of these too we’ll be delighted:

      • You have experience with the Higher Education and/or Research community.
      • You’ve shipped Software as a Service (SaaS) products.
      • You've worked with a microservices architecture.
      • You’ve been through incremental refactoring efforts.

      Benefits

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Catered lunches & fresh fruit if you are local
      • Remote-friendly environment
    • Summary

      The Wikimedia Foundation is growing its Machine learning efforts. This an opportunity to be part of the team that builds and maintain machine learning technologies to empower millions of users – readers, contributors, and donors – who contribute to Wikipedia and its sister projects on a daily basis. We address process inefficiencies with machine learning technologies, we design and test new technology, we produce empirical insights, and we publish and present research of the intersection of technology and culture. We are strongly committed to principles of transparency, privacy, and collaboration. We use free and open source technology and we collaborate with external researchers and our volunteer community.

      We are looking for an experienced Engineering Manager to help build features that enable our communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge. As an Engineering Manager, you will support engineers building features, products, and services used by hundreds of millions of people around the world. This is an opportunity to do good while improving one of the best known sites in the world.

      We’d like you to do these things:   

      • Partner closely with other teams and departments across the Wikimedia Foundation to define and experiment with machine learning products. These could be brand new feature offerings in Wikipedia or augmentation of existing workflows
      • Review and advice in code changes made by team
      • Represent team members within the organization and Wikimedia community
      • Support and coach your team members in the development of their career paths
      • Recruit and hire new team members

      We’d like you to have these skills:

      • Multiple years of experience in leading software engineering teams and managing complex projects.
      • Practical experience with machine learning, natural language processing or information retrieval in products that have been launched to production.
      • Excellent analytical and problem solving skills. Familiarity with statistics.
      • Significant experience working with data infrastructure and distributed systems at scale.
      • Experience with both scripting and compiled languages in a Linux/Unix server environment, some of: Python, PHP, Java, Javascript, C, Scala
      • Excellent verbal and written communication skills
      • BS in Computer Science or other relevant technical field or the equivalent in related work experience.

      And it would be even more awesome if you have this:

      • Previous experience working on a large, mature, open source project
      • Experience working with a geographically distributed software engineering team
      • Experience with open source software development
      • Contributing to the Wikipedia or Wikimedia project communities

      Show us your stuff! If you have any existing open source software that you or teams you have lead have  developed (these could be your own software or patches to other packages), please share the URLs for the source. Links to GitHub,GitLab, BitBucket, Presi, YouTube, Medium, etc. are especially useful.

      The Wikimedia Foundation is... 

      ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

      The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply

      U.S. Benefits & Perks*

      • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
      • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
      • The 401(k) retirement plan offers matched contributions at 4% of annual salary
      • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
      • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
      • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
      • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
      • Telecommuting and flexible work schedules available
      • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
      • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

      *Eligible international workers' benefits are specific to their location and dependent on their employer of record

      More information

      WMF
      Blog
      Wikimedia 2030
      Wikimedia Medium Term Plan
      Diversity and inclusion information for Wikimedia workers, by the numbers
      Wikimania 2019
      Annual Report - 2017 

      This is Wikimedia Foundation 
      Facts Matter
      Our Projects
      Fundraising Report

    • Writefull (European timezones)
      2 weeks ago

      At Writefull, we use AI to help people write academic texts. We have a stand-alone writing editor for researchers, and also offer our feedback services to clients like publishers and educational institutions. Most of the feedback that Writefull gives is based on Deep Learning models.

      We are looking for the best of the best frontends. If you are interested in building tools used by researchers worldwide, email us at [email protected], and please include a link to your GitHub account or portfolio.

      NOTE: we will ignore e-mails by agencies.

      About Writefull

      At Writefull, we use the latest NLP techniques to help people with their academic writing. We target researchers, publishers, and institutions - and develop writing tools for each of their needs.

      We launched the first version of our product in 2014. In 2018, we got investment from Digital Science, a big player in research-focused startups, and we've been one of their portfolio companies ever since. 

      Over the last few years, we've advanced our main product to an editor that uses AI to give automatic feedback on texts. We're an absolute frontrunner in how we use the latest NLP techniques to give feedback on academic writing. 

      We recently started developing tools besides the editor, so that users can get our language feedback in different ways. We're integrating Writefull into existing tools, as well as developing platforms for specific customers.

      For these challenges, we're looking for developers to join our team! 

      Working with us means diving into the areas of science, language, and AI. It also means being part of a passionate and highly skilled team, giving you the opportunity to learn and grow. Our work culture is flexible in terms of time and location, but we do take our deadlines seriously. Our current team members work remotely from The Netherlands, Spain, and England. 

      Benefits

      • Flexible working hours

      • Working remotely

      • Competitive salaries

      • Budget for travel and training

      • Equipment costs covered

    See 11 more Software Development jobs
  • Customer Support / Customer Success (3)

    • Bevy is an early stage Startup with a mission to help brands build strong global communities. Founded in April 2017 by the core team behind Startup Grind, Bevy is an Enterprise-grade SaaS platform used by companies that include Adobe, Amazon, Asana, Atlassian, Duolingo, Ebay, Epic Games, IDEO, Intuit, MongoDB, Red Bull, Roblox, Salesforce, SAP, Slack and many more. In April 2019, Bevy acquired CMX which is the world’s largest network of community professionals. CMX offers world-class training, events and research.

      This role is for you if you enjoy building new and nurturing existing relationships. You will own a set of current customer accounts where you will troubleshoot, strategize, and align with their community goals and success metrics. You will position yourself as a partner, strategic advisor, and customer advocate. You don’t mind dealing with ambiguity, challenging customer assumptions, or supporting small, everyday technical issues that arise.

      Responsibilities

      • Develop a trusted advisor relationship with customer stakeholders & executive sponsors to help drive the value of Bevy

      • Building deliberate expansion plans into current and net new customer accounts in close collaboration with our Sales team.

      • Work with customers to understand their unique goals & challenges and partner with them to achieve those goals

      • Work collaboratively with the Sales team to execute quarterly business reviews and expansion plans in key accounts

      • Act as the internal liaison for the customer accounts you manage. You communicate with customers on a daily basis to ensure their needs, issues, and goals are addressed. This includes troubleshooting minor technical issues and being the frontline for support queries. You feel comfortable communicating back and forth between the user and our customer support engineers.

      • Work collaboratively with our Marketing team to build customer references and co-develop resources to better support our customers

      What we’re looking for:

      • Must be a multi-tasker, comfortable with context switching, and have 1-2 years minimum of experience in a customer facing or account management position, ideally in enterprise SaaS.

      • This can be a remote position.

      We welcome candidates from traditionally underrepresented groups to apply. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and the communities we serve.

      We are a small but powerful team, dedicated to achieving our mission to bring more community to the world. Many of us have worked in community positions before and understand the struggles and peaks that come with the role. Our team communicates candidly, giving feedback early and often. We set ambitious goals, and do what it takes to achieve them, while making sure that we take care of our own personal health and mental wellbeing. We’ll want you to be ready to take on a lot of responsibility with guidance and mentorship along the way. 

      Read more about Bevy’s values here.

      Principals only please.

    • The Customer Success Engineer is responsible for providing expert technical support and guidance to customers during implementation and throughout the customer lifecycle ensuring success.

      Customer Success Engineers are expected to be fluent in the technology and tools used by the Kuali Research product team - Node.js, Java, React, Web Services (REST and SOAP) - and have a love for process improvements and automation.

      ABOUT THE COMPANY

      Kuali builds higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      Responsibilities:

      • Advise and train customers on technical implementation/onboarding tasks
      • Partner with customers to design system integrations and advise on API usage.
      • Partner with customers on migration of legacy data, both strategy and execution.
      • Work hand-in-hand with Kuali Customer Success Managers during implementation.
      • Assist with diagnosis and resolution of technical issues reported by customers.

      Requirements

      Technology

      Kuali Research is comprised of multiple modules, primarily written in Java and Javascript. Kuali uses AWS for hosting. Experience with the following tools and technologies are required:

      • Enterprise Java and Full-Stack Javascript
      • Databases: MySQL, MongoDb, Oracle (desirable)
      • Infrastructure and AWS Services (multiple, not all): Docker, RDS, EC2/Elastic Beanstalk, Lambda, S3, IAM
      • Web Services: REST, SOAP, and/or WebHooks

      Interpersonal

      • Strong writing skills - ability to concisely convey complex technical requirements and concepts to business users
      • Strong oral communication skills, both individual and public speaking
      • Ability to establish trust-based relationships with executives, faculty, and staff members of customer organizations
      • Proactive and sensitive to customer needs.
      • The ability to multi-task effectively in a fast-paced environment.

      Experience

      • Experience developing integrations with enterprise systems.
      • Experience executing complex data migrations from varied source systems

      Other requirements

      • You’ll have the opportunity to travel. The travel requirement could be 35%.
      • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

      Benefits

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Fully remote environment

      What can I expect next?

      We will reach out to you if we are interested in a phone screen. After an initial phone call, you will be asked to do a coding challenge (roughly 2 hours). After the coding challenge, you will do a series of Zoom conference interviews with several members of the team

    • The Customer Success Manager is responsible for developing customer relationships with the objective of customer retention and growth. The Customer Success Manager works closely with customers to ensure they are satisfied and partners with customers to solve problems. The Customer Success Manager owns the account relationship after the sales process is complete and remains the primary customer contact throughout the customer lifecycle.

      Reporting to the Director of Customer Success - Research, the Customer Success Manager will work exclusively on the Kuali Research product and this position will be on the Kuali Research product team.

      ABOUT THE COMPANY

      Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      Responsibilities:

      • Oversee customer implementations, provide project management and provide other onboarding assistance as needed.
      • Provide analysis of customer business process and provide insight as needed.
      • Become a trusted advisor to multiple people at the customer school and become the customer’s voice within the company.
      • Monitor the health of the customer relationship.
      • Solve problems that arise during the customer lifecycle to ensure continued satisfaction.
      • Communicate with customers on a regular basis to share best practices and provide information about new features.
      • Share customer feedback with the Product team to help guide product development.
      • Provide customer stories to other teams as requested
      • Manage the customer renewal process.

      Requirements

      Background:

      • Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.
      • Technical aptitude with the ability to understand and communicate technical concepts in a clear and simplistic way.
      • Proactive and sensitive to customer needs.
      • Strong communication skills, both spoken and written.
      • 1-3 years of experience working with Higher Education institutions or similar
      • 3-5 years of experience implementing or supporting an enterprise-class system
      • The ability to multi-task effectively in a fast-paced environment.
      • Project Management certification
      • Business Analysis certification

      Other requirements

      • You’ll have the opportunity to travel. The travel requirement could be 35%.
      • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

      SKILLS AND EXPERIENCE (desired):

      • You've used Kuali Research and/or worked in a Higher Education's Research department.
      • You've received a Business Analysis certification
      • You've been trained in change management techniques and philosophy

      Benefits

      BENEFITS

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Fully remote environment
  • Design (32)

    • Yesterday

      At Namaste, your ideas can become fantastic products in no time. Bring passion and dedication to your job and there is no limit to what we can accomplish together

      Do you love crafting elegant solutions and solving highly complex challenges?

      Can you see the importance of every detail?

      We’re a diverse community of thinkers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways. This is a deeply reciprocal place, where everything we build is the result of people in different roles and teams working together to make each other’s ideas stronger. That same real passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it.

      Our Marketplace squad is building the next generation of cannabis online platform. We operate several micro-services to handle customers’ information, orders and suppliers, fulfillment statuses, product details, inventory management, and payment gateways.

      We are looking for a motivated Product Designer, specialised in Design Systems to help us develop new features and continue to maintain a high level of quality for the existing ones.

      If you are comfortable working in an exciting environment with rapidly changing priorities, if you are creative and inspired to invent new ways to help design amazing products that customers love, please join us! We would really love to work with you!

      Responsibilities:

      As a Senior Product designer, you will work together with designers, researchers and strategists on solving design challenges by creating high fidelity designs and prototypes of features or new products and carry them through sign-off with stake holders as well as QA with engineering.

      Required Skills:

      • Track record of creating meaningful digital experiences for top brands, in-house or agency, ideally with an eCommerce focus.

      • Understanding of platforms and devices and how they relate to design, a good understanding of front-end coding standards and limitations, coding knowledge a plus.

      • Experience working with Design Systems and modern UI design tools (Sketch/Libraries, Abstract, InVision, Zeplin etc.).

      • A deep understanding of the end to end iterative UX process (personas, scenarios, wireframing, and high fidelity visuals).

      • A passion for solving design problems while – owning all facets of design (strategy, art direction, interaction design and research).

      • Exceptional UI abilities, a keen eye for good design shown and an extensive portfolio of live projects.

      What we offer:

      • Fully remote and highly talented distributed team.

      • Working on great tech stack with cutting edge technologies.

      • Product company with a long-term vision.

      • Competitive salary depending on the relative work experience.

      • Project exposure and ownership that impacts our users, product, and business.

      • Challenging technical tasks, fast learning cycles, and meaningful feedback.

      We thank you for your interest in employment opportunities at Namaste Technologies. Please note, only the candidates who are selected for an interview will be contacted. Namaste Technologies welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

    • 2 days ago

      HashiCorp is at the epicenter of the cloud adoption wave, helping shape how the world’s largest enterprises are running their IT infrastructure. We provide many of the most innovative companies with the infrastructure automation tools. All our foundational technologies are open source and developed openly. We take care to balance and be responsive to the needs of our open source community as well as our enterprise level customers.

      As a Product Designer working on Terraform, you’ll collaborate deeply with product management, engineering, as well as your follow designers. You'll combine research and ideation to provide our users with effective solutions to complex challenges. You should be a self-starter who thinks clearly, articulates design decisions effectively, and values execution.

      HashiCorp Design, as well as the other cross-functional teams you'll work with, is largely a remote team. While prior experience working remotely isn't required, we are looking for team members who perform well given a high level of independence and autonomy.

      You will:
      • Collaborate early and often with engineers and product managers
      • Lead design projects and present your work to stakeholders and customers
      • Deliver user-centered design (including user flows, wireframes, and prototypes) informed by user and market research
      • Distill complicated problems and complex data models into highly usable and efficient UI experiences
      • Collaborate with other designers to build and maintain a shared design language
      You may be a good fit for our team if you:
      • Have a minimum 4 years of relevant experience
      • Have experience designing B2B tools
      • Employ a process and have a portfolio that demonstrates this fact in both design and writing
      • Clearly articulate design decisions and rationale through excellent written and verbal communication skills
      • Work iteratively driven by feedback loops and critique
      • Think in systems and patterns
      • Thrive in a highly technical space
      • Have a positive attitude, an open mind, and a desire to collaborate and learn
      As a bonus, you may additionally:
      • Be familiar with infrastructure management concepts
      • Understand, and have even implemented, designs in code
      • Use the latest prototyping tools to make your work come to life
      • Have experience with data visualization, specifically with Javascript frameworks

      HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

      #LI-NL1

    • This UX Researcher or Senior UX Researcher position for our Manage stage group is 100% remote.

      A brief overview:

      GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than tripled the size of the UX Research team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product direction you’d contribute to when working here.

      As a UX Researcher at GitLab, you will be embedded into our Manage section, overseeing user research for a range of users and use cases. You’ll work on high-traffic, ever-maturing product categories, such as our value stream analytics features, access management capabilities, and compliance solutions. The work you’ll be overseeing will be impactful and highly visible to millions of our users across the globe.

      What you can expect in a UX Researcher role at GitLab:
      • You'll need to proactively identify generative user research projects within our Manage stage.
      • You’ll collaborate with other UX Researchers to identify research studies that will require you to work across our different stage groups.
      • You'll partner with Product Managers and Product Designers to execute research projects within their respective groups.
      • You’ll guide, and where necessary train, Product Designers and Product Managers in how to undertake evaluative research projects and in how to create strategic deliverables such as journey maps, storyboards, competitive analyses, and personas.
      • You’ll need to have a high-level understanding of the features, technical constraints, and competitor landscape found in our Plan, Manage, and Create stage groups. Working knowledge of the end-to-end GitLab product will also be required too.
      • You’ll be comfortable evangelizing research. We aim to share user insights with both the broader organization and externally.
      • You’ll do this to increase empathy while helping the team to continue to grow the maturity of our UX practice.
      • As a Senior, you’ll lead strategic user research initiatives that span multiple-stage groups or across our entire product.
      • You’ll mentor UX Researchers, both inside and outside of your product area.
      • You’ll actively contribute to our UX Research processes, our documentation, and our research repository. You’ll need to be comfortable working in the open, collaborating with our community, and approaching research in a transparent manner.
      • You’ll engage in social media efforts, including writing blog articles and responding on Twitter, as appropriate.
      • As we’re growing, you’ll interview potential UX Research candidates.
      • You’ll help our Research Coordinator to build on our First Look participant recruitment platform.
      Projects you might work on:

      You will be leading generative research projects within our Manage teams. You'll be leading research studies on analytics features, two-factor authentication flows, and permissioning. You’ll also support Product Designers and Product Managers who are doing evaluative research and usability testing in these areas. The users you’ll be working with are in a range of job roles, from Product Designers and Project Managers to System Admins and Software Engineers. At GitLab, we work using Agile methodologies and ship features monthly.

      You know you are doing a good job as a UX Researcher when:
      • You collaborate effectively with our Product Designers and Product Managers.
      • You can quickly build rapport with GitLab's users.
      • You contribute ideas for feature improvements based on your research findings.
      • Your research work enables our Product Designers and Product Managers to work effectively in front of our sprint cycle, as outlined in our Product Development Workflow.
      You should apply if:
      • You have significant professional experience working as a User or UX Researcher in a technical domain.
      • You've got experience doing research alongside a product design team.
      • You'll bring excellent planning and organizational skills as you'll need to manage multiple competing priorities.
      • You are experienced applying research methodologies in a remote setting.
      • You've mentored other UX Researchers.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
      • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.
      It would be an added bonus if:
      • You've worked for a fast-paced startup or high-growth scale-up.
      • You have led user research efforts within analytics tooling, access mangament features, or on products within heavily-regulated industries.
      • You have a degree in psychology, human factors, human-computer interaction or related field.
      • You’re experienced with open-source tools or working in an open-source organization.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.

      Hiring Process and compensation:

      Our hiring process for this UX Researcher or Senior UX Researcher position typically follows four stages. The details of this process, our levelling structure, and the compensation for this role can be found at the bottom of our job family page.

    • This position is remote.

      The Product Strategy team is responsible for delivering long-range impact, specifically focused on interactive prototypes and landing moonshots. The team reports to the VP of Product Strategy.

      Responsibilities
      • Create interactive prototypes of the future; telling a story that conveys our vision and strategy.
      • Cut down moonshots into iterable issues; deliver first MVCs.
      Designer, Product Strategy
      Responsibilities
      • Help to define and improve the interface and experience of GitLab.
      • Design features that fit within the larger experience and flows.
      • Create deliverables (wireframes, mockups, prototypes, flows, etc.) to communicate ideas.
      • Work with Product Managers and Engineers to iterate on and refine the existing experience.
      • Involve UX Researchers when needed, and help them define research initiatives (usability tests, surveys, interviews, etc.).
      • Stay informed and share the latest on UI/UX techniques, tools, and patterns.
      • Understand responsive design and best practices.
      • Have working knowledge of HTML, CSS. Familiarity with Javascript.
      • Have knowledge and understanding of design systems theory and practice.
      • Have a general knowledge of Git flow (feature branching, etc.), merge/pull requests, pipelines, and code testing.
      Product Designer
      • Deeply understand the technology and features of the stage group to which you are assigned.
      • Actively evaluate and incorporate feedback from UX Research, and conduct evaluative research with guidance from the UX Research Team and/or Senior Product Designers.
      • Help create strategic deliverables like journey maps, storyboards, competitive analyses, and personas.
      • Create well-designed tactical deliverables, like wireframes and prototypes, to communicate your ideas.
      • Proactively identify both small and large usability issues within your stage group.
      • Participate in Design Reviews, giving and receiving feedback in an appropriate way.
      • Actively contribute to the [Pajamas Design System][pajamas].
      • Break down designs to fit within the monthly release cadence, engage your team to review designs early and often, and productively iterate across milestones. Prioritize your tasks, even when deadlines seem overwhelming, and ask for help, as needed.
      • Participate in and help drive product discovery to generate ideas for features and improvements.
      • Take part in the monthly release process by reviewing and approving UX implementations.
      Senior Product Designer

      Everything in the Product Designer role, plus:

      • Have working knowledge of the end-to-end GitLab product.
      • Proactively identify strategic UX needs within your stage group, and engage other Product Designers within your stage group to help you create deliverables like journey maps, storyboards, competitive analyses, and personas.
      • Proactively identify both small and large usability issues within your stage group, and help influence your Product Manager to prioritize them.
      • Proactively identify user research needs, and conduct evaluative research with guidance from the UX Research team.
      • Broadly communicate the results of UX activities within your stage group to the UX department, cross-functional partners within your stage group, and other interested GitLab team-members using clear language that simplifies complexity.
      • Mentor other members of the UX department, both inside and outside of your stage group.
      • Engage in social media efforts, including writing blog articles, giving talks, and responding on Twitter, as appropriate.
      • Interview potential UX candidates.
      Performance Indicators
      • Interactive prototypes created
      • Moonshots landed

      More job information, including pay can be found on the Product Strategy Job Family Page.  

    • What is Pathrise?

      Pathrise (YC W18) is an online program for tech professionals that provides 1-on-1 mentorship, training and advice to help you land your next job. On top of that, we're built around aligned incentives. You only pay if you succeed in getting hired and start work at a high-paying job first.

      Everyday we are expanding our team and our services. We are looking for sharp, scrappy and fun individuals who are ready to jump in (head first) into a new role with us. We are a small team and we love working together to improve our fellows chances of getting the job of their dreams! If this sounds like something you'd be interested in we want to talk to you.

      Our Mission

      We seek to uplift job seekers in their careers and help them fulfill their hopes, ambitions and livelihoods. Read more about why we’re driven to do this in our manifesto.

      Working for Pathrise is a great opportunity to work with our tight knit engineering, product, and design teams to improve the future of career services by helping to build the education platform and curriculum that supports our fellows. A large portion of this role will also be handling admissions, mentoring, instruction and other curriculum processes in a “teaching assistant” type position. It will be a combination of functional work and supporting the instruction staff. Depending on each candidate’s qualifications, this position could also be approached as a contract or contract-to-hire role as well.

      What you'll do

      • Design a centralized LMS/accountability web-based platform to optimize all of the custom workflows we have with Pathrise fellows

      • Ideating, scoping, and prioritizing new product features that are high value

      • Working closely with growth to build optimal marketing and branding materials

      • Review industry evaluations and handle admissions conversations with potential fellows

      • Contribute to curriculum and teaching sessions and workshops

      • Handle fellow queries for job search support and interview practice

      Requirements

      • Passionate about education and career development

      • 0-2 years experience developing in HTML/CSS and Javascript

      • 0-2 years of experience in industry as a Product Designer or in a related field

      • Experience with user research

      • A strong portfolio that showcases strong design sense and frontend engineering

      • Entrepreneurship or small startup experience

      Perks include

      • Strong mentoring company culture

      • Team lunch in the office

      • Access to Pathrise’s world class career accelerator curriculum

      • Commuter Reimbursement

      We do not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by law. If you need assistance or an accommodation due to a disability, please let us know.

      If you are also interested in the fellowship, please apply here: https://www.pathrise.com/apply.

    • About the Company:

      Clarifai is an artificial intelligence company that excels at visual recognition. We do not sell an abstract, futuristic technology - we sell a solution that people can use today to solve real-world problems. We believe that the same AI technology that gives big tech companies a competitive edge should be available to developers and businesses. That’s why we build products to make it easy, quick, and inexpensive for them to innovate with AI, go to market faster, and build better customer experiences. We make “teaching” AI just as accessible as we make using AI, which is why our technology is the most personalized, unbiased, accurate solution in the market.

      Clarifai is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      Impact:  

      You will be responsible for Clarifai’s overall artistic direction, from marketing collateral to product design of our customer-facing user interfacing. Reporting to the SVP, Platform.  You will greatly contribute to the general design system, elevate and ensure high quality, and drive projects with full ownership and autonomy.

       What You’ll Do:

      • Identify and define thoughtful user journeys supported by low- and high-fidelity wireframes, user flow diagrams, detailed interaction specs, and prototypes to effectively communicate interaction and design concepts.
      • Own company-wide artistic direction and execution for our brand, our marketing and our products
      • Participate in regular design reviews with internal stakeholders, as well engage in research and usability studies to validate and refine design direction
      • Evaluate and simplify complex product flows by deeply understanding customer needs
      • Collect feedback
      • Develop consistent and intuitive design rationale and explain visual choices to cross-functional teams
      What You Bring:
      • 5+ years of experience of Product and Graphic Design for marketing collateral, sales collateral as well as deep experience building interactive and responsive/mobile-friendly user experiences
      • Online portfolio demonstrating strong visual and interaction design for web and mobile applications.
      • Proficiency with Adobe Creative Suite, Sketch, Figma, and prototyping tools.
      • Experience designing and shipping user-centered applications supported by cohesive and consistent design system
      • Excellent communication, presentation, interpersonal, and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively
      • Experience working closely and collaboratively with product management and engineering counterparts both in office and remotely
      • Knowledge of best practices and conventions around usability, creating the highest quality user experiences that make complex tasks extremely easy, and latest trends in design
    • 1 week ago

      If you had the best ERP tool that powered some of the most high-profile Architecture, Engineering and Government Contracting firms in America, what would you do? Make it even better! The Unanet/Clearview team is committed to consistently delivering new features to its suite of products and we are just getting started! We want to grow our team, tackle even bigger challenges and do amazing things. We work in focused, agile-based teams to constantly improve our code base, add new ways of interfacing with the system and have amassed a large backlog of interesting product initiatives. We want to grow to enable even greater success within our industry. This is where you come in!

      As a Lead UX Designer, this is a great opportunity for growth, experimentation, and the challenge to create something truly remarkable all while having the support of an executive team that understands the importance of a Lean UX process.

      Applicants must be authorized for non-sponsored employment in the U.S.

      Responsibilities

      • Lead the UX efforts on key projects and initiatives across our portfolio of products, raising the bar through quantitative and qualitative metrics

      • Responsible for the continued development of UX strategy, user journeys, and innovative user experiences across a wide variety of channels and platforms

      • Provide deliverables including prototypes, proof of concept documents, wireframes, information architecture, user flows, use cases, user scenarios, and research debriefs

      • Manage all aspects of a design project from start to finish and own the end-to-end user experience of a project

      • Conduct interviews, competitive research, design explorations, and strategic analysis

      • Manage a holistic design system to encourage consistent patterns and best practices

      • Collaborate effectively with leaders and individual contributors in engineering, design, product, and more

      • Mentor and direct the work of more junior designers and partner closely with design leadership to ensure designers are equipped to do their best work

      • Raise the bar for design quality by giving and soliciting constructive feedback from peers and stakeholders

      Requirements

      • 5+ years of experience designing business-oriented web and mobile applications

      • Demonstrated ability to work with business stakeholders and technical teams to understand, analyze, and document requirements

      • A strong technical aptitude (you don't have to code, but you do have to be able to earn the respect of the people who do)

      • Effective interpersonal communications skills (presentation, written and verbal) and the ability to communicate effectively at all levels of the organization

      • Deep understanding of how to integrate research, design, language, technical development, and business strategy
    See 25 more Design jobs
  • Marketing / Sales (9)

    • 5 days ago

      CVEDIA is a funded AI company that develops deep learning solutions for some of the largest organisations on the planet. We develop and license solutions for computer vision systems. CVEDIA is seeking an ambitious and intelligent Account Executive to contribute to our growth. This position will be responsible for developing new business across verticals including ADAS/AD, Agricultural, Industrial and Infrastructure.

      In this role, you will have the opportunity of working in a team of exceptionally talented and driven individuals who are all making a massive impact on our business. There is no micromanaging or babysitting at CVEDIA, everyone here drives their own ideas all the way from start to finish, everyone is given an equal opportunity to flourish and see the fruits of their labour.

      Responsibilities Include

      • Effectively building and managing a pipeline of 30 to 50 active opportunities
      • Closing of client contracts ranging in size from $50k to $1 Million a year in ARR
      • Collaborating with internal stakeholders and customers to recognize and develop new market opportunities
      • Exploring creative licensing opportunities and championing their success
      • Accurate forecasting of pipeline and consistent delivery of quota
      • Maintaining a high level of attention to detail and precision in communication

      Key Qualifications Include

      • Proof of meeting and exceeding sales goals
      • Ability to deliver presentations and speak to technical capabilities of the solution
      • Passion for working in a fully virtually distributed remote startup environment
      • Enthusiasm to contribute to a rapidly growing and innovative company culture
      • Intelligence and ability to quickly establish credibility with a technical buyer

      What We Offer

      • Fully distributed team, located in 19 countries
      • 4 weeks paid holiday per year
      • Yearly team meetup - this year we went to Portugal!
      • Anti-discriminatory company culture - we won’t discount you for things like needing to pick your kids up from school, your age, your ethnicity, or your gender
      • An excited, communicative, and helpful team - we keep our work environment positive, but we also place importance on honesty

      Our Values

      1. Passion - We need both energy and passion to develop cutting edge AI. To succeed at CVEDIA, you’ll need to have a strong investment in both your career and the role of AI in the future of the planet.

      2. Commitment - CVEDIA has the opposite of a "quick-n-dirty" mentality. Every aspect of our technology has been meticulously built, and is always the product of very hard work.

      3. Autonomy - Carrying confidence in the work we do individually is required to work at the pace that we do as a team. Academic research, tutorials, and even creating our own solutions with the tools we have are all on the board during a regular day's work.

      4. Joy - It's one of our greatest strengths to bring joy and excitement into our workplace. We carry this energy into meetings, project planning, and our dedication to our work, and focus on work that feels meaningful.

      5. Communication - Honest discussions are imperative to the flow of work and ideas. Team members need to be able to effectively communicate complex ideas to those who don’t work in their field. It's a regular occurrence to spontaneously discuss plans and ideas with any team member on the fly, including our CEO or CTO. Each team member is respected equally and acts as a valuable contributor.



      How to Apply

      • Please state in the subject the job position you are applying for
      • Please mention your city and country of residence in your application
      • English applications only - a professional speaking and writing command of English is required for this role
      • Due to time zone difficulties, we’re currently only accepting applicants in North America or European timezones.

      For more information about us and videos of our work, please check out CVEDIA.COM


    • Manager, Business Intelligence

      We are the company behind WordPress.com, Jetpack, and WooCommerce and are looking for an excellent candidate to join Automattic’s Strategy and Corporate Development team. As an associate, you will play a wide-ranging role helping build Automattic and WordPress.com, including:

      • Apply rigorous financial and market analysis to evaluate potential acquisition targets and investments.
      • Work directly with key leaders across our company to help drive high-quality business and financial decisions.
      • Partner with internal teams to grow our business and help make Automattic more efficient. Sample projects include price optimization, product line profitability, competitor analyses, benchmarking, and initiative forecasting.
      • Conduct analyses and market research to identify, assess, and prioritize our internal and external investment opportunities.
      • Help negotiate terms, execute deals, integrate acquisitions, and lead their long-term success.
      The ideal candidate:
      • Has 3-5+ years of experience with a strong foundation developed in investment banking, private equity, venture capital, corporate development, or a similar analytical and financial environment. 
      • Has strong analytical skills and the ability to model complex business opportunities and assess trade-offs.
      • Is detail-oriented and meticulous, and able to build on that foundation to provide high-level insights and strategic advice.
      • Is proficient in data visualization and in communicating quantitative insights.
      • Is highly self-­motivated, and able to work with significant autonomy.

      A passion for open source technology and an understanding of CMS, SaaS, and hosting environments is preferred. If you have experience with WordPress, software development, coding, open source, or other relevant areas, don’t forget to mention it. Like all positions at Automattic, you’ll work remotely, and can be based wherever you live. A willingness to time shift at least twice per week and travel ~6 weeks a year is important. We’re a distributed team, so good communication skills are a must.

      Diversity & Inclusion at Automattic

      We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

      How to apply

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      Want to increase your chances of standing out? If so, please include answers to each of the following questions in your email application:

      • What public SaaS company do you rate as a strong buy right now, and why?
      • When setting prices for a consumer-facing product, how would you set up a test to assess the optimal price?
      • What accomplishment in your life are particularly proud, either personal or professional?

      ← Work With Us

      All Jobs Require
      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
    • Pachyderm (US only)
      1 week ago
      About Pachyderm

      At Pachyderm, we're building an open-source enterprise-grade data science platform that lets you deploy and manage multi-stage, language-agnostic data pipelines while maintaining complete reproducibility and provenance. If you want to learn more about our grand vision, read what has become our "manifesto."

      The Role

      Pachyderm is looking for people who are personally motivated to pursue a career in sales, who uniquely possess both grit and a growth mindset. In this role, you’ll be responsible for qualifying leads at the initial stages in the sales funnel, researching potential clients, connecting with and educating prospects, and qualifying leads before handing them off to the Account Executives. 

      This is a major opportunity to work on Pachyderm's first ever dedicated Sales Development team. Most of the playbook is in place so you’ll be set up for success, but you will also have significant opportunity to iterate and improve on it. The compensation plan for this role is generous because you’ll be expected to do your sales development work and help to refine our small team’s processes. This role will make a big-time impact on our growth as we scale.

      Pachyderm is just a small team right now, so you'd be getting in right at the ground floor and have an enormous impact on the success and direction of the company, product, and sales process.

      We offer significant equity, full benefits, and all the usual startup perks.

      Responsibilities
      • Create potential opportunities from prospecting and marketing-generated leads
      • Cultivating open source users into Enterprise (Paid) Opportunities
      • Brainstorm, research, and evaluate new sales sources and channels
      • Collaborate closely with Marketing, Sales, and Founders to plan and implement a strategic outreach plan
      • Develop and implement best practices for growing Pachyderm customer base and strategic partnerships
      • Create new business by aggressively finding and qualifying leads for our sales team
      • Interface and nurture leads through various outbound channels including cold-calls, email, and social media
      • Work closely with Product, Marketing and Engineering teams to drive business strategy.

      Qualifications
      • Be ready to continuously learn and grind through anything.
      • 1-3 years of experience in SDR or BDR role
      • Strong understanding of SDR and lead development best practices and procedures
      • Ability to connect and develop strong client relationships
      • Desire to help build a world-class sales organization
      • Willingness to take ownership and execute
      • Strong communication skills and excellent organizational ability

      What's in it for you?
      • Ownership and phenomenal career trajectory
      • Startup experience with high-stakes
      • Unlimited PTO, within reason :)
      • Management that will do everything to make it happen for you
      • Team retreats, meals, and phenomenal colleagues
      • Full benefits
      • Pachyderm equity (this is big)
    • 2 weeks ago

      Welcome to the CS Fam 

      CommentSold is a social commerce platform that modernizes the way retailers connect to online shoppers, including hosting live sales events and managing day-to-day retail operations. Simply, we help online retailers do less and sell more. 

      Our team is dispersed throughout the US and Canada, which means we value the diversity and unique collaboration that’s fostered through a remote team. We work incredibly hard for our customers, and believe deeply in our platform’s value. We're a high energy, high growth team and we love to win.

      Sales Team

      Our Sales Development Representatives work outbound to share CommentSold with boutique owners around the country. They research the latest places our customers gather, and engage and qualify great prospective customers. Our SDRs work alongside Account Executives to manage the the relationship once they're on board.

      At CommentSold, you will have the opportunity to develop skills in all aspects of sales: prospecting, messaging, communication, and ultimately joining the ranks of the world class Sales team that we are building.

      In this role, you will

      • be a prospecting machine and actively reach out via phone, social channels, and email daily with relevant information from your research on target companies and personas

      • route qualified sales appointments to the appropriate Account Executives for further development and closure

      • be a master at the art of sending personal, strategic, valuable messages from email to social messaging

      • identify and leverage compelling new business entryways for very targeted outreach (events, markets, conferences, groups)

      • quickly research and strategize new approaches to create interest and engage leads

      • secure and schedule meetings and demos adopting all tools available to you

      • work closely with Account Executives to move prospects through the pipeline

      • consistently achieve or exceed monthly goals of demos, meetings and qualified opportunities generated

      • learn and maintain in-depth knowledge of the CommentSold platform, industry trends, and competition

      • successfully manage and overcome prospect objections

      • provide closed-loop feedback to Sales and Product teams to ensure continuous process and product optimization

      • Have a maniacal obsession with maintaining the quality of our CRM with latest and accurate prospect information and status

      If you're right for this role, you have

      • high intellectual acumen

      • high “figure it out quotient”

      • high “grind quotient” - activity wins, even when it isn’t always fun

      • personal competition - you need to win and you want to be the best at your job

      • humble coach-ability - you are willing to listen and learn and become the greatest version of yourself

      • like-ability and charisma - you can make friends with strangers

      • intuitive attention to detail and organization

      • a demonstrable record of success in a sales-oriented role

      • effective written communication and a creative thinking

      • the ability to engage and empathize over the phone

      • great self-awareness speaking in a professional and polished manner

      • experience with social platforms including Facebook and Instagram

      • experience in a fast growing startup environment

      • experience with inbound/outbound sales

      Join CommentSold

      At CommentSold, you can work from anywhere thanks to the power of the internet - we put extra effort into our remote culture to ensure we exceed the engagement we all need. We value our team, and show that through competitive salaries and bonus opportunities. Health, dental, vision, and life insurance are available to all full-time employees.

      You’ll work alongside some of the most hardworking and creative teammates and customers, and we like to think that energy is infectious.

    • Postscript is building the world’s greatest remote organization by modernizing how brands communicate with consumers. We’ve created a best-in-class SMS marketing tool used by thousands of happy ecommerce stores. Backed by Y Combinator and Accomplice VC, Postscript is growing fast and looking for remarkable people to help scale the company.

      This new role will own the strategy and execution of marketing communication throughout the customer journey for Postscript prospects and customers. This is ranging from the top-of-funnel awareness on-site to customer advocacy messaging with the ultimate goal of driving user adoption and text messaging best practices - a mix of product and customer marketing. 

      The perfect hire will be enthusiastic about gathering feedback from customers and understanding exactly what drives results so the right programs are orchestrated across various messaging mediums to customers.

      Primary Duties

      • Refine segmented customer lifecycle stages and create strategic initiatives for each stage of the journey from awareness to onboarding to retention.
      • Build a lifecycle touchpoint strategy dedicated to moving prospects through the funnel and post-sale retention across multiple channels (Email, SMS, Push, Website, etc)
      • Create positioning, messaging, and competitive differentiation for Postscript, while enabling the sales, CS, and self serve teams to distribute that message
      • Collaborate with customers to build out new pages, research, case studies, testimonials, quotes, and other content of and for Postscript customers
      • Develop a customer advocacy program designed to drive loyalty and foster a community of ambassadors for Postscript
      • Help message new features to our user base and improve adoption of existing features
      • Own numbers and goals - manage pursuit and optimization  of KPIs through A/B testing, measurement and optimization.
      • Serve as internal expert on Postscript Product for GTM org

      What we’ll love about you

      • 3-5+ years experience in customer and product marketing for a software company
      • Experience in driving adoption of new features aimed at customers
      • Ownership based mindset - you dive in and get things done
      • Strong written and verbal communication skills
      • Experience with marketing automation 
      • Detailed and organized with the ability to juggle projects, collaborate internally, and hit deadlines
      • Mastery of our ideal customer profile and the ability to introduce new Postscript solutions to them
      • Strong user of the Postscript platform
      • Analytical and numbers driven, but with a sense of what makes compelling/high converting content

      What you’ll love about us

      • Happy customers who want your product
      • Opportunity to join a rocket ship in its early stages
      • Lots of room for growth – we empower our people then get out of their way
      • Fun – we're passionate and enjoy what we do
      • Transparency - we’re open about the state of the business and take mentorship seriously
      • Empathy - we care about our employees and our customers - no room for jerks
      • Fast-paced, growth focused environment
      • Remote culture - work from home (or wherever)
      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
      • Pick your own equipment/work set up
    • 1 month ago

      You will develop deep subject matter expertise by working across sales, product, customer, and technical teams in order to champion the Citrine Platform through customer stories, enablement content, demos, messaging and positioning, and more.

      ABOUT CITRINE

      At Citrine, we’re changing the way new materials are developed.  

      We are the industry leader in materials informatics, the application of data-driven methods to materials and chemicals development. Our platform provides data management and AI tools customized to materials applications. Our users are scientists and engineers at large manufacturing and materials companies, as well as researchers at universities and government labs. Our platform is an essential workflow tool that enables these users to accelerate the development of new materials by systematically leveraging their data.

      Citrine has been recognized for technology innovation by the World Economic Forum as a Tech Pioneer 2017, and won the Best-in-Biz Start-up of the Year Award in 2018. As a team, we are ambitious with our goals, passionate about our vision, and eager to grow and learn from each other.  Our team is growing fast and looking for the best to join us.

      ABOUT THE ROLE

      As an early and core founding member of the Marketing team, in addition to planning and executing marketing campaigns and creating marketing assets, you will be instrumental in designing best practices and processes to help create the roadmap for the future of the marketing team. You will collaborate with teams across Citrine to seek out and simplify the purpose behind our platform and find creative ways to translate this into value for our prospects and customers. You love writing, visual storytelling, and presenting. You have a passion for customer success and telling our customers’ stories. Last, but not least, you are excited by the potential of AI to enable greater sustainability and efficiency in the materials and chemicals industry.

      You will develop deep subject matter expertise by working across sales, product, customer, and technical teams in order to champion the Citrine Platform through customer stories, enablement content, demos, messaging and positioning, and more.

      RESPONSIBILITIES
      • Work closely with Sales, Product Management, Customer and Technical teams to develop awareness, enablement, competitive analysis, and messaging for our sales team and customers
      • Create and execute marketing plans and campaigns that build awareness, pipeline and adoption
      • Create marketing assets – including presentations, datasheets, whitepapers, website copy, campaign content, sales enablement materials (eg, FAQs, quick start guides), videos (eg, product demo videos), podcasts, and more – that demonstrate the strategic capability and value that Citrine enables for our customers
      • Develop product expertise, engage customers, evangelize success stories, and deliver our value to prospective customers
      • Ensure consistent messaging across all Citrine Platform demos and content
      EXPERIENCE & SKILLS
      • 3+ years marketing experience at an enterprise software or platform company. Experience in the materials or chemicals industry, in Enterprise/B2B software, or at an AI/Machine Learning company preferred
      • Bachelor's degree in Engineering, physical science, or computer science, or commensurate experience strongly preferred. Advanced degree a plus, but not required
      • Previous experience in a role requiring a high level of autonomy and self-management
      • Deep understanding of SaaS business models
      • Previous success working in a fast-paced, dynamic environment with a rapidly growing company
      • Ability to generate and act on innovative marketing ideas while gaining buy-in from a cross-functional team of stakeholders
      • Experience working closely with sales teams
      • Experience building data collection and analysis tools/dashboards for marketing initiatives.
      • Hands-on ability to create a range of marketing assets, including succinct on-message product demo, videos and slide decks
      • Demonstrated ability to prioritize and drive project execution amidst competing priorities and goals
      • Strong communicator, writer, and collaborator
      • Analyzes and synthesizes broad, cross-business or cross-discipline information that leads to actionable insights
      • Strategic thinker who can translate our product capabilities into our customer’s competitive advantage
    • Domino Data Lab (US - East Coast)
      1 month ago

      Domino Data Lab is in search of an experienced Enterprise Sales Executive to help evangelize Domino’s platform in the NYC market.

      The ideal fit is someone who has a history in selling a highly technical product, with a high average sales price (ours is rising each quarter!) to Fortune 500 companies. This role will report to the RVP of Sales.

      Domino is helping the world run on models. Data Science teams at model-driven companies use our platform to accelerate breakthrough research, increase collaboration, and rapidly deliver high-impact models. Our customers are sophisticated analytical organizations including Allstate, Dell, and Bristol-Myers Squibb. Backed by Sequoia Capital, Zetta Venture Partners, Bloomberg Beta, and Coatue Management, we are at the epicenter of the data science revolution: helping companies build better cars, develop more effective medicine, or simply recommend the best song to play next.

      Responsibilities
      • First and foremost, we need someone who can come in and sell software!
      • Lead the Domino relationship with prospects and internal stakeholders within enterprise accounts
      • Own deal cycles from prospect and demo to close, achieving revenue objectives for new logo acquisition and upsells/expansions
      • Identify new companies, use cases and prospects through primary and secondary research with help of our BDR team
      • Collaborate with engineering and marketing to refine product direction based on your findings from your interactions with prospects
      Qualifications
      • 5+ years sales experience including selling a complex technology product to enterprise accounts with a track record of success and exceeding sales quotas
      • Proven hunter who thrives in a collaborative selling model, by partnering with marketing, product and sales development teams to identify and prospect into key target accounts
      • Familiarity and comfort selling across stakeholders at multiple levels in an organization
      • Strong analytical skills and the ability to develop and run long-term account plans
      • Comfortable in a startup environment that moves at a fast pace. Comfortable in a direct, open, and honest culture; you care about getting the best answer, not about being right or wrong. You’re motivated by results, not by your ego
      What we offer
      • Competitive compensation, commission, and equity package
      • Medical/Dental/Vision benefits for both you and your dependents
      • 401k retirement plan
      • Flexible time off and paid parental leave
      • Open office with access to company leaders and tools for remote employees to stay connected
      • Opportunity to work with passionate people in a mission-driven company defining a quickly growing field
      • Catered lunch 2x a week, snacks, and weekly Happy Hours in our San Francisco office
      • Pre-tax commuter benefits
    See 2 more Marketing / Sales jobs
  • Product (20)

    • 2 days ago

      You will research, define, prioritize, and communicate product enhancements to our development teams.

      Responsibilities

      • Research and understand the problems of writers.

      • Accurately describe requirements.

      • Obtain feedback from users, customers, sales, engineering, etc.

      • Generate effective solutions to complex problems.

      • Coordinate closely with all our teams to ensure cohesive solutions and capabilities.

      Experience

      • A strong interest in writing and/or creative thinking. You must be passionate about writing and write regularly (e.g. a novel, a blog, poetry, or song lyrics). Please don't apply if this doesn't describe you.

      • A can-do attitude and the ability to think creatively to solve problems.

      • Excellent written communication and presentation skills.

      • Demonstrable ability to effectively work through conflict to meet objectives.

      • Mastery of the English language.

      • Ability to lead multi-disciplinary teams, including building collaboration and consensus among diverse teams of peers, experts, and senior management.

      • Focus on quality and timely delivery.

      • Strong attention to detail.

      Hours of work: 40 hours/week 

      Please note that we are a fully-remote company so all applicants must be prepared to work independently from their own space. 

      As we are a UK company, this will be a freelance position. Any applicants will be responsible for paying taxes in their own country.

      How to apply

      Please send a resume and a cover letter detailing why you are the right person for this position to [email protected] 

    • 3 days ago

      We are a closely-held web and mobile application development firm looking for a driven Product Owner.  Are you experienced in product management, Lean and Agile development methods?  Passionate about building products that customers love?  Looking for a no-politics zone to do your best work?  Mercury is the place for you!


      The Work

      The Product Owner will product own and help ship of a range of web and native applications including:


      Custom business applications utilizing rich HTML5/CSS3/JavaScript-driven front ends

      Progress Web Applications

      Business intelligence and collaboration systems

      iOS and Android business applications

      Large-scale website development based on innovative creative design, highly usable custom widgets and CMSes

      Skills & Requirements

      The position requires proven work experience in product management with a technical background and understanding of (perhaps even hands-on experience) software development and web technologies.

      The Product Owner will work within multidisciplinary Scrum teams, so strong problem-solving skills and a willingness to roll up one’s sleeves will go a long way.  The ability to research, reason and communicate recommendations to clients and executive management is crucial.

      Specific requirements include the following:

      • Bachelor’s Degree favored, preferably in Business, Computer Science and/or Engineering

      • 5+ years of hands-on experience with Agile-driven software development

      • 5+ years in a professional work environment analyzing business problems, collaborating and leading teams preferred

      • Excellent written and verbal communication skills are pretty darn important, too.

      • An affinity for caffeinated beverages and a strong meme stash won’t hurt your chances.

      Some Specifics

      At Mercury you will:

      • Translate product strategy into detailed user stories and prototypes

      • Collaborate with interface designers and software architects to define product vision

      • Create and prioritize product backlogs

      • Apply exact standards to ensure that high quality applications and sites are delivered

      • Represent the company with customers and guide company resources to meet their needs

      What Kind of Products Will You Work On?

      • Web, mobile and collaboration applications for the Southeast's fastest growing commercial real estate firms

      • Progressive web application for one of the nation’s leading furniture retailers

      • Ecommerce, operational management and transactional reporting system for a funded late-stage startup

      • iOS, Android and PWA applications for Fortune 50 consumer products field workforce

      • Data dashboards, drill down business intelligence reports and mobile reporting for global professional services firms

      How to Know If You're A Fit

      If any of the following excites you, we definitely want to talk to you!

      About MercuryWorks

      We are a Florida-based group of talented designers and developers devoid of heavy corporate structures, approval processes and tight boundaries.  Noted by our clients as giving that little extra that truly sets us apart, we seek to build sustained, successful relationships, ship customized solutions and deliver strategic counsel and zealous service.  mercuryworks.com 

      This Is A Remote-Friendly Position

      Mercury is a distributed workforce with developers and designers located throughout the United States.  We are open to applicants located anywhere in the continental United States (we find all team members being within 3 time zones of each other best for collaboration) and also Tampa Bay-based professionals.

      About H1B Visas and Recruiters

      At this time we are not considering the sponsorship of H1B candidates.  Also, no recruiters.  Definitely; please no recruiters.  None.  No matter how good you think your candidate is.

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Lead Product Manager, Connected Workflow to help us change the way digital products are designed.

      About the Team:

      We are hiring for a Lead/Group PM in the Core Zone. The scope of this role will initially include strategic oversight over the Connected Workflow Group, including: Engagement (Home, Notifications, Spaces, Streams), Discoverability (Share, Permissions, Search), and Mobile.

      What you’ll do:

      • You will drive the long term strategy for core product areas, leading key initiatives and driving cross-functional alignment
      • You’ll collaborate with PMs, designers, engineers, and researchers to identify customer pain points and pitch new product opportunities
      • You will grow and coach a team of exceptional PMs who obsess over building impactful and delightful products
      • You’ll be a champion of InVision’s users, deeply understanding their contexts and workflows to create strategies and drive product priorities
      • You will partner with product marketing to develop narratives that communicate the value of InVision’s products
      • You’ll work together to share the impact of the team’s work with our users and prospects.

      What you’ll bring: 

      • 7+ years as a Product Manager or similar
      • 2+ years as a Sr. or Lead PM with responsibility over 1-2 product managers
      • You’ve played an instrumental role in creating great products that customers love to use
      • History of driving large initiatives to success and demonstrating business outcomes
      • Demonstrated experience driving 0 > 1 products from ideation to successful adoption
      • Track record of Product Leadership, including hiring and managing performance of PMs
      • Ability to create strong relationships with cross-functional partners and to communicate and influence clearly and effectively to achieve team goals
      • Experience with SaaS strongly preferred

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Platform Engineering group at Auth0 builds the underlying technologies that power our Public and Private Cloud Platforms worldwide. The group is responsible for infrastructure, data storage, observability, SRE, provisioning, compute, orchestration platform, build/test/deploy, tools and services - all of the components that make up the Auth0 Platform.

      We’re looking for a technically savvy product manager to deliver solutions that empower customers to realize the value of the platform. This is a high-impact role that requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. Experience in cloud (AWS) infrastructure, storage, security, containerization/kubernetes, and CI/CD pipeline is highly desirable. A fierce curiosity and strong collaboration skills are your keys to success.

      You will:

        • Conduct product research and discovery with engineering teams.

        • Analyze and synthesize signals from multiple sources: users, field teams, market data, competitive analysis, and others.

        • Define the near and long-term strategy and socialize it with stakeholders.

        • Work daily as a member of a dedicated team with engineering and design, organized around a shared mission.

        • Develop and test product hypotheses, working in a lean and iterative way.

        • Define and track KPIs and success metrics for your product area.

        • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.

        • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).

      You might be a good fit for this role if you:

        • Have 5+ years of experience as a product manager, preferably in a startup environment, with a minimum of 5 years working in the software industry.

        • Has experience working on technology platforms, experience in building highly available and scalable large web software backends in cloud environments (Preferably AWS).

        • Has experience with microservice architecture and web application/services development.

        • Has experience working with DevOps teams, SRE teams and managing infrastructure running business-critical applications.

        • Has prior experience in working with one or more domains like SQL/NoSQL databases, full-stack web deployments, SaaS or PaaS deployments.

        • Has experience working with containers, kubernetes, container orchestrators, and cloud deployments.

        • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.

        • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.

        • Are curious about new technology and exhibit a strong desire to learn.

        • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).

        • Love the work of identifying and deeply understanding customer problems.

        • Exhibit user empathy and seek their input at all stages of the product life cycle.

        • Are self-motivated and have experience working remotely.

        • Can travel domestically or internationally when required (15% or less).

        • Have experience working on Platform is a plus.

      Preferred Locations:

        • #US; #AR; #CA;
      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Lead Product Manager, Studio to power our screen design editor, InVision Studio. 

      About the Team

      We’re looking for experts who can turn product ideas into reality and strategize to deliver a diverse suite of products for millions of customers, from the small to the behemoth. We’re excited by challenges of scale—both the number and size of customers—and a diverse set of products. If you’re looking for variety, we have it.  We’re motivated to not only deliver the best products, but also to personally achieve. At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design creation, sharing, and collaboration experience magically frictionless. As the Lead Product Manager, you will partner with our engineering and design partners to set strategy, vision, and roadmaps for the team, balancing technical trade offs, customer requests, and market trends. 

      What you’ll do

      • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing
      • You’ll take on the role of a player-coach, balancing strategy and execution among your group
      • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality 
      • You’ll manage the roadmap for our product area, refining feature ideas and maintaining existing features to drive business goals
      • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

      What you’ll bring

      • You have 7+ years as a Product Manager or similar role
      • Experience working within a Design Thinking, Design rich background ideal
      • You have a successful track record of diving into big projects and managing them from start to finish
      • You’ve managed or mentored a small team of product managers
      • You take a metrics-driven approach to product development and growth
      • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
      • You thrive in a variable and demanding startup environment

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • 1 week ago

      Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Auth0 Product Team defines product vision, strategy, and delivering high value identity solutions for our customers. This is a high-impact role in which you will spearhead the strategy, development and growth of a new platform initiative. This role requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. You’ll be responsible for enhancing the Auth0 platform to support low and no-code modalities, connect application builders with adjacent vendors, and improve customer time-to-value. You will work with customers, developer evangelists, product marketing, BD/partnerships, product design, engineering, and across multiple teams to drive this initiative. 

      Technical experience is a must have, as you will partner closely with engineers working on secure, high availability systems at scale. You will solicit stakeholder, customer, partner, and analyst feedback to identify opportunities and prioritize initiatives. You will use quantitative and qualitative data, persona research, and experimentation to devise a strategy and set a product roadmap. 

      This is a rare and exciting opportunity to have a huge impact in a hyper-growth startup in a rapidly growing industry. 

      You will:

        • Conduct product research and discovery with engineering teams.
        • Work with key stakeholders to set strategy, define the product roadmap, and make appropriate trade-offs between features, speed, and quality.
        • Work closely with customers and Business Development to assess vendor needs and identify requirements.
        • Deliver incremental value to Auth0s customers by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
        • Partner with Engineering and Design to define specs, requirements, and acceptance criteria for deliverables.
        • Develop and test product hypotheses, working in a lean and iterative way.
        • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.
        • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).
        • Be responsible for outcomes by setting clear goals and key results on a quarterly basis.

      You might be a good for this role if you:

        • Have 8+ years of product management experience in a technology-focused B2E business.
        • Are independently driven, resourceful, and able to deliver results with minimal direction.
        • Have experience working in Identity or implementing identity solutions.
        • Exhibit excellent communication skills. Must be comfortable presenting to customers and internal audiences.
        • Have experience working with remote teams.
        • Are comfortable presenting to and interacting with vendors, customers, and senior leadership.
        • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.
        • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.
        • Are curious about new technology and exhibit a strong desire to learn.
        • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).
        • Love the work of identifying and deeply understanding customer problems.
        • Exhibit user empathy and seek their input at all stages of the product life cycle.
        • Are self-motivated and have experience working remotely.
        • Can travel domestically or internationally when required (15% or less).
        • Have experience working on Platform is a plus.

      Preferred Locations:

        • #CA; #US;

      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Principal Product Manager to help us change the way digital products are designed.

      About the Team:

      At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design file creating, sharing, and editing experience magically frictionless. As the Principal Product Manager, you will partner with our engineering organization, design as well as other key stakeholders to set strategy, vision, and roadmaps for various initiatives, balancing technical trade offs, customer requests, and market trends.

      What you’ll do:

      • You’ll take on significant strategic thinking opportunities across the company to assist and lead Product that will deliver outcomes to our customers and InVision’s business
      • You’ll take on the role of a player coach, balancing strategy and execution among the Product Department
      • You’ll be InVision’s thought leader and evangelist in all areas of the product
      • You’ll work closely with our executive team to align the company around existing and future strategy
      • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality
      • You’ll contribute to the roadmap for various product areas within our connected workflow, refining feature ideas and maintaining existing features to drive business goals
      • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

      What you’ll bring: 

      • Best in class capability in operating vision, strategy, and execution
      • 8+ years of product management experience, preferably at a fast-growing software company
      • You are a strategic thinker, someone who enjoys getting down in the weeds, with excellent creative and innovative problem-solving skills
      • Ability to help define the product vision to inspire your teams and senior stakeholders
      • Experience defining and tracking key business and usage success metrics, you focus on measurable outcomes over outputs
      • A track record of building relationships and influencing at all levels of the organization
      • Ability to build a compelling business case for new opportunities and prioritize among opportunities, balance the needs of a diverse set of external and internal stakeholders
      • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
      • You thrive in a variable and demanding startup environment

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    See 13 more Product jobs
  • All others (12)

    • About Kraken

      Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

      We need an eLearning Specialist who has experience developing eLearning courses in eFront. This resource will join the Learning & Development team and work with Subject Matter Experts to define the required learning and implement courses in eFront.

      Responsibilities
      • Perform training needs analysis to determine the full scope of training required
      • Determine learning objectives for the training opportunity to meet the needs of the learner and business unit
      • Develop eLearning training modules
      • Determine framework (method of delivery, activities, content, evaluation method) of learning solution to ensure learning objectives are met
      • Identify the detailed content of the program to meet objectives
      • Collaborate with stakeholders and to develop learning solutions that align business needs with training objectives
      • Work with Subject Matter Experts to organize the necessary material into logical educational patterns appropriate for the end users
      • Assist in the administration of the corporate learning management system eFront (LMS)
      • Continuously monitor industry trends, technologies, and standards and be able to research, recommend, and apply new technologies as they emerge
      • Perform other duties as needed
      Requirements
      • 4 or more years ( with 2 or more years in a corporate environment) of experience with eLearning and related notions; knowledge of current and emerging eLearning technology and best practices 
      • Worked with eFront LMS and GSuite
      • Familiarity with other LMS a plus
      • Bachelor degree or relevant degree (e.g., Education, Computer Sciences, Multimedia) preferred
      • An eye for visual design and experience developing highly engaging and impactful online learning modules
      • Ability to develop and use various tools to create eLearning training modules
      • Experience in a dynamic, scrappy, startup-like environment preferred
      • Expertise in UI/Screen design for eLearning and strong understanding of design principles
      • Familiar with current/prominent adult learning concepts and principles - Blooms taxonomy
      • Proficiency to manage multiple and competing priorities with strong project management skills, excellent time management skills (i.e., ability to multitask)
      • Ability to respond quickly and effectively within a changing environment, meet deadlines and provide quick turnaround on projects when necessary
      • Aware of industry trends and technological advances; ability to research, present, and use new technologies
      • Detail oriented with strong problem solving, analytical and critical thinking skills
      • Strong verbal and written communication skills
      • Advanced technical skills are preferred
      • A passion & knowledge for crypto
      We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

      Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

      Learn more about us:
    • 2 days ago

      hi there, thanks for stopping by.

      What follows is a bit lengthy, but will give you a better idea of what we do, what we value and how we work.

      what we do

      You know those websites that make it impossible to add an item to your cart, sign up for a newsletter or enter your credit card information? Sooo frustrating, right?! Instead of buying the pants or entering your email, you throw up your hands, mutter a curse word or two and immediately head over to YouTube to watch cat videos.

      At surefoot, we make life easier for web surfers and shoppers like you.

      We ease user frustrations, improve conversions and craft data stories that help our clients make sound, data-informed business decisions.

      How, you ask?

      In short, we formulate hypotheses based on data from sources like Google Analytics, HotJar and customer service data, which allow us to identify the biggest friction points on our clients’ sites. Then, we validate or invalidate our hypotheses in the form of A/B tests, whose results we (you) analyze to determine the optimal site experience.

      data analyst role and requirements

      As a data analyst at surefoot, your human interaction will mostly consist of conversations with our strategic directors and clients. However, your primary interactions will be with our clients’ datasets. We’ll look to you to analyze the results of our clients’ tests and distill that hard data into digestible “data stories” that can be universally understood by everyone from the intern to the CEO.

      In other words, some of your time will be spent crunching numbers while the other portion will be spent translating those numbers to English, helping “non-numbers speaking people” understand what the data means.

      If you’re still with us, here are the requirements:

      must-haves

      • 4-5+ years of professional experience in data analysis and statistics

      • 3+ years of deep experience with Google Analytics

      • preferably GAIQ certified

      • working knowledge of statistical frameworks and concepts pertinent to A/B testing, including Frequentist and Bayesian statistics, p-values, confidence intervals, minimum detectable effect, etc.

      • top notch communicator with good writing skills, grammar and grasp of the English language

      • demonstrated expertise communicating results and actionable insights from in-depth analysis to decision makers

      • experience developing Keynote or Google Slides presentations with a strategic focus

      • exceptional organizational skills and attention to detail (e.g., if you found an error in this job description, it is still bugging you)

      • self-motivation, ability to work independently and remotely

      • strong desire to continuously learn and grow

      • craves feedback and accepts it with gratitude

      • high emotional intelligence

      • hobbies outside of work

      nice-to-haves

      • experience with A/B testing or personalization

      • experience writing SQL, wrangling spreadsheet data, and analyzing data using R or Python

      • experience with tools like Optimizely, Dynamic Yield, VWO, HotJar, Mixpanel

      • interest in the outdoors or staying active (many of our clients fall into the outdoors and active lifestyle industry)

      • funny GIF library, good emoji usage, sense of humor

      nitty gritty details

      • Base salary: $90,000 to $110,000 (depending on experience) + benefits (health, paid vacation and holidays, self care bonuses, all-hands trips, fully remote team)

      • The position is open to U.S. (W2) and Canadian-based (independent contractor) applicants only. No Visa sponsorship is provided.

      our values and culture

      Our values are extremely important to us and we stake the company on them. This means that even the Grand Poobah of analysts won’t be considered if our values don’t align.

      be nice and do the right thing. We firmly believe that this world could use a bit more kindness so we strive to infuse it throughout our interactions – with clients, each other, our communities and all those we meet. Doing the right thing means we refuse to waiver on doing what is best for our business or our clients, even if it means less upside for us.

      own your mistakes, learn from them and move on. Our preferred path is to “fail fast”. In other words, identify your mistakes, take ownership, discuss what you learned, identify solutions for ways to correct them so they don’t happen again and move on.

      dedication to your craft and our clients. While we do track how many hours are spent working on each client, we value output over hours. As long as you’re a US citizen, we don’t much care where you work from. However, we do care a whole damn lot that your work is done with efficiency, precision and pride.

      channel your inner entrepreneur and make it easy for people to say “yes”. If a process isn’t working or hindering you in some way, don’t wait to be asked to fix it. Instead, like Nike says, Just Do It™. Make it work for you. Experiment. You’re a smart, capable person so don’t ask permission. Arrive with a well-thought-out solution that makes it easy for everyone to say “yes” to, you smarty, you.

      ready to apply?

      Since we are a remote team, we have a somewhat atypical interview process. For the first step of the interview phase, we ask applicants to show basic competency in the necessary skill sets.

      If all is well there, you’ll move on to phase two which involves a Zoom video call to get to know one another a bit better. If we’re feeling good about that, we’ll contact your references.

      And finally, if your references check out and confirm you’re not a stabber, we’ll ask you to do some actual paid work with us to determine fit for both parties.

      To apply, compose an email to [email protected] and [email protected] with the following:

      1. your responses to these 3 short exercises: https://sf.surefoot.me/qlknJs

      2. any relevant experience you have with a/b testing, data analysis, user research, etc.

      3. contact info for 3-4 references (will only be contacted if you move through phase 1)

      All applicants will receive a response. surefoot is an equal opportunity employer and we are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

    • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Data Scientist will help build, scale and maintain the entire data science platform. The ideal candidate will have a deep technical understanding, hands-on experience in building Machine Learning models coming up with valuable insights, and promoting a data-driven culture across the organization. They would not hesitate to wrangle data, if necessary, understand the business objectives and have a good understanding of the entire data stack.

      This position plays a key role in data initiatives, analytics projects, and influencing key stakeholders with critical business insights. You should be passionate for continuous learning, experimenting, applying and contributing towards cutting edge open source Data Science technologies.

      Responsibilities

        • Use Python and the vast array of AI/ML libraries to analyze data and build statistical models to solve specific business problems.

        • Improve upon existing methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters.

        • Collaborate with researchers, software developers, and business leaders to define product requirements and provide analytical support.

        • Directly contribute to the design and development of automated selection systems.

        • Build customer-facing reporting tools to provide insights and metrics which track system performance.

        • Communicate verbally and in writing to business customers and leadership team with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendations

      Basic Qualifications

        • Bachelor's degree in Statistics, Applied Math, Operations Research, Engineering, Computer Science, or a related quantitative field2 years of working experience as a Data ScientistProficient with data analysis and modeling software such as Spark, R, Python etc.

        • Proficient with using scripting language such as Python and data manipulation/analysis libraries such as Scikit-learn and Pandas for analyzing and modeling data.

        • Experienced in using multiple data science methodologies to solve complex business problems.

        • Experienced in handling large data sets using SQL and databases in a business environment.

        • Excellent verbal and written communication.

        • Strong troubleshooting and problem solving skills.

        • Thrive in a fast-paced, innovative environment.

      Preferred Qualifications

        • Master's degree in Statistics, Applied Math, Operations Research, Engineering, Computer Science, or a related quantitative field.

        • 2+ years’ experience as a Data Scientist.

        • Fluency in a scripting or computing language (e.g. Python, Scala, C++, Java, etc.)

        • Superior verbal and written communication skills with the ability to effectively advocate technical solutions to scientists, engineering teams and business audiences.

        • Experienced in writing academic-styled papers for presenting both the methodologies used and results for data science projects.

        • Demonstrable track record of dealing well with ambiguity, ability to self-motivate, prioritizing needs, and delivering results in a dynamic environment.

        • Combination of deep technical skills and business savvy to interface with all levels and disciplines within our and our customer’s organizations

      Skills and Abilities

        • + BA/BS in Computer Science, related technical field or equivalent practical experience.

        • At least 3 years of relevant work experienceAbility to write, analyze, and debug SQL queries.

        • Exceptional Problem solving and analytical skills.

        • Fluent in implementing logistic regression, random forest, XGBoost, bayesian and ARIMA in Python/RExperience in User path navigation with Markov Chain, STAN Bayesian analysis for A/B testingFamiliarity with Sentiment Analysis (NLP) and LSTM AI modelsExperience in full AI/ML life-cycle from model development, training, deployment, testing, refining and iterating.

        • Experience in Tableau, Apache SuperSet, Looker or similar BI tools.

        • Knowledge of AWS Redshift, Snowflake or similar databases

      Preferred Locations:


        • #US; #AR;
      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • This position is remote based.

      As a Support Operations Manager, you are responsible for being a technical expert in Zendesk system administration along with data and business process analysis. Additionally, you will need to be proficient across multiple other cloud-based application services. We are building world-class and industry-leading best practices to ensure our Support Engineers and Support Agents deliver unparalleled customer experiences. We are seeking a highly motivated Support Operations Manager who is organized, cool under pressure, a leader, and an innovative problem solver; someone with fantastic troubleshooting and analytical skills, well-rounded experience working in customer support or other operational roles, and is motivated by team as well as personal success. Your work mantra is to solve the problem, not the symptom.

      Responsibilities
      • Hire, develop, and manage a team of specialists to complete projects focused on excellence in the operations of a global Support Engineering organization.
      • Develop processes and execution strategy toward a Support Operations Roadmap to support the growth and scalability objectives of GitLab Support and contribute to a rolling 6-month plan in order to drive towards department and company wide initiatives.
      • Own and drive projects to completion in agreement with relevant stakeholders in a cross-departmental function.
      • Contribute to the administering all software systems used by GitLab’s Technical Support team (e.g. Zendesk Suite, GitLab, Slack, SFDC, Google groups, Insights/Explore, and GitLab internal systems) including user administration in accordance with written and audited security controls and configuration changes when needed.
      • Develop processes to prioritize and implement configuration changes and feature deployments toward a common vision.
      • Partner with coworkers, managers, and executives, as well as external partners to gather system requirements, understand business needs, and identify resources as necessary to ensure customer and employee success.
      • Work with GitLab Support leadership, define workflows, practices, and standards to ensure that Support Engineers and Support Agents can deliver fast, reliable, and accurate customer support globally.
      • Work with management to develop Key Performance Indicators (KPIs) for the systems and tools administered by the team; capture and report those KPIs regularly to confirm system health. Improve process and education around analysis and resolution of escalated customer and/or technical issues in a timely and effective manner.
      • Drive towards becoming a Subject Matter Expert (SME) in product or process areas as needed.
      Requirements:
      • 3+ Years Customer Support or Operations experience required, preferably in a global organization.
      • Zendesk Administrator or equivalent enterprise application system administration experience preferred with the ability to gain Zendesk Administrator Certification within 6 months of start date required.
      • 3+ years experience managing and leading a team of people, including goal-setting and leading personal development.
      • Content management experience; writing and troubleshooting JSON and/or JavaScript and HTML; familiarity with principles of change management.
      • Experience implementing business processes, sufficient for regulatory and security compliance and working with auditors.
      • Ability to use GitLab
      • You share our values and work in accordance with those values.
      Desired Skills:
      • Demonstrated understanding of technical software support processes and concepts
      • Experience in CRM or a related industry
      • Familiarity with change management processes and risk control compliance
      • Experience working on the Zendesk platform as an admin or developer
      • Experience with enterprise integration tools
      • Demonstrated leadership, analytical, communication, and problem-solving skills and the ability to act/decide accordingly.
      • Ability to collect, synthesize, and research complex issues and diverse information.
      • Exceptional customer service skills and the ability to plan organize and exercise sound judgment.
      Performance Indicators

      Support Operations support the global Support team to achieve the following performance indicators by ensuring we have the most efficient workflows through our applications;

      Learn more about Leadership at GitLab

       

      Hiring Process

      Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.

      • Qualified candidates will be invited to schedule a 30 minute screening call with our Global Recruiters
      • Selected candidates receive a short assessment from our Global Recruiters
      • Candidates will then be invited to schedule a 90 minute technical interview with a Support Engineering Manager
      • Candidates will then be invited to schedule a 30 minute behavioral interview with a Support Engineering Manager
      • Candidates will then be invited to schedule a 60 minute interview with the Director of Support
      • Successful candidates will subsequently be made an offer via email

      Additional details about our process can be found on our hiring page.

      Compensation

      The compensation for this role can be found here.

      Remote-TAM
      Remote-ATL
    • Who we are
      Sketch is an award-winning Mac application that helps over one million designers create amazing products everyday. Our distributed team of three Community Managers provide support both online and in-person to hundreds of events all over the world each year.

      What we do
      In addition to event sponsorships, the Community Team supports our Sketch Ambassadors – a network of 100+ passionate volunteers across the world that organize local design communities. We create resources to ease their workload, provide giveaways to enhance their events, and produce educational content to grow their knowledge of Sketch. We are constantly looking for new ways to help our Ambassadors build an inclusive, sustainable community with Sketch at its center.

      What you'll do
      You’ll be responsible for engaging with the community of Sketch Ambassadors, both online and offline. You’ll be connecting with Ambassadors online through Slack and email, coordinating support, answering questions and helping solve their pain points.
      Offline, you’ll be organizing official Sketch events — finding speakers, promoting meetups and having an awesome time networking and socializing with attendees. It will be your responsibility to foster and build relationships with our user base and find creative ways to engage with diverse communities, and get Sketch in front of them.
      You’ll be working closely with our marketing and content team to help shape and drive creative marketing campaigns, source awesome merchandise and recognize sponsorship and partnership opportunities to promote Sketch and our community. You’ll also be responding to demo and training requests, connecting community members with potential customers to offer educational opportunities.
      Finally, the role will include contributing to written, recorded and designed resources to help community organizers more effectively plan events.

      What we're looking for
      This role is right for you if you’re a confident, outgoing and pro-active person who’s excited about coming up with new ideas, and sharing them with new people. The ideal candidate has a background in design and can naturally talk with other designers.
      Our team works remotely and communicates mostly using text, so you will need to have excellent communication skills and written English, be self-motivated, and comfortable working in a remote position.


      Essentials
      • Experience working in a community manager role or as a community organizer
      • Able to work as part of a close-knit team
      • Passionate about the design community
      • Excellent written and verbal communication skills as well as good written and spoken English
      • Strong networking skills and the confidence to speak to anybody
      • Be available to travel and comfortable representing Sketch in a variety of contexts
      • An understanding of Sketch (or other graphic design software)
      • Can provide a portfolio of past events you've organized.


      Bonus points
      • Five years experience working in a community manager role or as a community organizer
      • Design and marketing skills
      • Experience working with merchandise vendors and printers
      • Interest or background in user/market research
      • Experience working with Mailchimp
      • Experience working with Notion.
      • Even if you’re not able to tick all of these boxes, we would still love to hear from you.
      Even if you're not able to tick all of these boxes, we would still love to hear from you.
    • 1 month ago

      At phData, we believe that we are witnessing a new age of digitization and decision automation. To compete, even traditional companies must deliver machine learning and analytics-enabled data platforms and data products. Examples include a medical device manufacturer building machine learning models to guide therapies or a global industrial manufacturer using deep learning models to identify product defects. This means that the data problems that used to apply only to Google and Facebook, now apply to a filter manufacturer, a medical device manufacturer, or a healthcare provider. 

      phData matches machine learning and analytics to the business goals of the world's largest and most successful companies. phData is one of the fastest-growing companies in the U.S. and demand for our services and software has skyrocketed. This has resulted in quality growth and an expanded presence at our company headquarters located in Downtown Minneapolis, as well as in Bangalore, India, and across the U.S. We’ve been recognized as one of the Best Places to Work in Minneapolis for three consecutive years and we were listed as the 48th fastest growing private company in the U.S. on the Inc. 5000 list.

      We pride ourselves on offering employees phenomenal growth and learning opportunities in addition to competitive compensation, health insurance, generous PTO and excellent perks including extensive training and paid certifications.

      • As a Data Scientist, your responsibilities include:


        • Design, implement, and train algorithms and models that improve and streamline business processes

        • Design, analyze, and interpret the results of experiments

        • Author reports, visualizations, and presentations to communicate your process and results

        • Work closely with the development teams including data engineers and machine learning engineers to build lasting solutions

        • Individually engage with customers and take responsibility for implementing data science best practice in their work

        • Act as a thought leader; give talks, contribute to open source projects, and advanced data science practices on a global scale

        Qualifications

        • Advanced degree or evidence of exceptional ability in engineering, computer science, mathematics, physics, chemistry, or operations research
        • 3-5+ years hands-on experience in building models and developing algorithms for real-world applications and data-driven optimizations
        • Depth of knowledge in advanced mathematics, machine learning, and statistics
        • Strong computer science fundamentals: data structures, algorithms, distributed systems
        • Mastery of one or more data analysis languages such as R, Python, SQL, Matlab and/or SAS.
        • Experience with data science tools including Python scripting, numpy, scipy, matplotlib, scikit-learn, jupyter notebooks, bash scripting, Linux environment
        • Experience with at least one mainstream deep learning frameworks, e.g. TensorFlow, PyTorch, Caffe(2), MXNet.
        • Exemplary verbal and written communication skills
        • Able to work under pressure while managing competing demands and tight deadlines
        • Well organized with meticulous attention to detail

    • Who we are 

      Choco is one of the fastest-growing European startups. The company was founded in March 2018 by entrepreneurs who helped start companies such as Zalando (IPO), Lazada (sold to Alibaba) and Foodora (IPO). 

      We are a B2B platform connecting food suppliers and buyers on a global scale. While our technology is reshaping one of the oldest and most valuable industries on the planet - the food supply chain, we are obsessed with our mission to eradicate global food waste. 

      To do this, we have raised one of the largest Series A funding rounds in European history. We are looking for outstandingly driven individuals, who are able to assume extreme ownership and responsibility in shaping our global expansion. 

      What you will do

      We are looking for a Chief of Staff that will work directly with our CEO on all strategic and tactical matters driving the company forward. This role requires an exceptional leader - one who knows how to lead from principle and respect-based influence rather than authority - and who brings a great deal of wisdom, judgment and the ability to grasp complex organizational concepts. 

      Ultimately, the role exists to achieve leverage for the CEO by creating and leading thoughtful, lightweight, highly-efficient discussions and processes across a broad spectrum of situations (e.g. planning, technical development, employees, and stakeholder management), driving needed actions through the team and communicating efficiently to align people and teams. 

      In this highly visible role, it is equally important that this person is a strong individual contributor as much as a team player. The Chief of Staff must be able to work collaboratively with cross functional departments to guide project execution, remove obstacles, push to completion, and ensure initiatives meet committed timelines. This is a strategic role that requires a combination of character, judgment and people skills.

      Beyond deep understanding of how the company works, most importantly the Chief of Staff must possess a deep understanding of how Choco operates as a member and extension of the leadership team.

      This includes:

      • Carry the Choco culture as an extension of the CEO.

      • Drive operational and planning processes to completion in partnership with the whole leadership team.

      • Own ad-hoc projects small to large: this could include implementation of new tactical initiatives, research and providing intelligence, expansion explorations, strategic partnerships, and more.

      • Review and potentially prepare internal and external communications: reports, speeches or presentations.

      • Monitor information flow, act as a gatekeeper, ensure the CEO’s involvement in a project or decision-making process at the right moment.

      • Manage team meetings, including planning, agenda, notes and execution of action items. Distill discussions and thoughts into strategic plans. Facilitate preparation for internal and external meetings.

      • Develop and execute impactful long term strategy for the company

      • Be involved in all top-level decisions, act as a sounding board to the CEO and Exec leadership for new ideas and initiatives, and prioritize and lead projects.

      What You'll Need

      • Strong interpersonal skills and proven ability to work seamlessly with a variety of personalities and functional disciplines. Ability to build relationships with cross-functional colleagues.

      • Exceptional and demonstrated business and product judgment. In spite of this role being administrative in nature, the CoS needs to have strong independent product and business judgment, i.e. be "right a lot" when it comes to making calls in these domains.

      • Strong operator. We need a leader who is great at creating structure, organization and (lightweight) process and getting everyone aligned within them. Strong prioritization skills and discipline are critical.

      • Has a 6th sense for identifying important strategic priorities to direct CEO focus on

      • Exhibits optimistic leadership and resilience. The CoS must look around at the sea of execution challenges and see them as a great puzzle to be solved. We should never hear this person complain or commiserate or talk about how everything is "broken;" rather, he/she must seek out problems and solve them, continually striving to make Choco better, stronger, faster. He/she must also be naturally enthusiastic to the point that they infect others, which ups everyone's game. Must have a bias for action and accountability.

      • Customer Obsessed. This person must be motivated by doing the right thing for our customers, externally and internally. She/he must establish and operate from first principles rather than being an order taker. He/she will not only "take the hills," with respect to the inner workings of Choco, but also identify the hills to take, i.e. be proactive in identifying opportunities to improve the way we work, prioritize appropriately and jump in without prodding.

      • An extremely organized critical thinker - your project plans are always detailed, up to date, and digestible, and you're comfortable setting and holding people accountable to deadlines.

      • Clear Communicator. You are a clear and concise communicator with the ability to synthesize a lot of information quickly and highlight the key insights.

      • High comfort in working under pressured, time-sensitive, and rapidly evolving situations.

      • A passion to radically transition food systems to operate sustainably. Obsessed about building a global champion. 

      • Academically, given that we wish to graduate Chiefs of Staff into managerial roles, we apply the same criteria: candidates should have an undergraduate degree in business, or similar from a top institution. Advanced degrees, like an MBA, are not required, but can make a candidate more interesting. 3-5 years experience at a top-tier organisation in a highly challenging role are ideal. 

      What we offer you

      This is a unique opportunity to shape one of the fastest growing companies on the globe together with the CEO and the executive team. 

      The role is highly demanding and will reward you with an unprecedented learning curve. You will learn how to build, scale an early-stage company to market leadership. You will understand how to enable globally distributed teams of high-performing individuals to achieve success. You will understand how to create, drive and foster an extremely strong and positive culture of trust, friendship, focus and enjoyment across the globe. 

      This role is the best preparation to become part of the top-level leadership team, and we will invest in you to get there. In short, we are looking for an exceptional individual with a fanatic drive to win while never compromising on morals and culture. 

      If you are up for this challenging, then please apply. 

      The role will be based between the US and Berlin/Germany with occasional travel. 

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