Remote people Jobs in March 2020

253 Remote people Jobs in March 2020

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    • Work with xGooglers going through a VC-backed accelerator!


      Apply directly to our CTO here


      The market, problem & vision


      We live in the age of SPAM. The two main sources of it are recruiting and sales. Why can’t the good companies and good employees just find each other? Why can’t businesses just sell to happy clients?


      It boils down to competition - companies fight for the best talent and for the best clients. Some throw piles of money at external agencies, some try to abuse the contacts of their staff. The SPAM is just a side-effect of a process designed to minimize the cost - but ending up inefficient and expensive in secondary costs.


      Every industry veteran will tell you one thing - the best deals and the best hires are not made by ‘solutions’ - they are made by people. People with vested interest in the success of the business they work with. Today, these people are locked in a contract, bring in a ton of business and get a small cut. Or they are spammed for favors, help occasionally and get nothing for it.


      And they hate it. In 2019 in the UK alone there were 8,450 new recruiting agencies started by top recruiters leaving their jobs and setting up solo or in small groups. Sales staff deals with this by doubling the churn rate compared to any other role, always hunting for a fairer commission.

      On top of that, there are people who have much better access to talent than recruiters and better access to clients than sales staff - but they are left untapped. Why wouldn’t a tech company collaborate on recruiting directly with a talent pool built around an open source project? Why wouldn’t a SaaS business distribute through folks who offer training workshops in the relevant vertical?

      At its core, this is a coordination problem. As a company: How do I find and on-board all these external partners? How do they learn about what I need and how do I weed through and prioritize what they send me back? How do I identify and fairly pay the ones who deliver value?

      Primeflow is our answer to these questions, enabling companies to work with external partners who make recruiting and sales happen.

      The product


      Primeflow enables companies to set up direct acquisition channels through scalable partnerships with external contributors. Our pilot has a mix of growth companies who look to recruit a lot, b2b businesses who want to sell through ecosystem partners and VCs who want to coordinate their startup scouts.


      At the heart of Primeflow is it’s reputation engine powered by a layered dataset of:

      • demand & supply data

      • relationship linkage

      • transaction data


      While managing the coordination between companies and their partners, we build a clear picture of what is being requested & delivered, between which parties and at what price. 


      This reputation engine powers an efficient user experience, helps the users establish new business based on their previous track record and ensures that people get rewarded based on their merit. And it’s also what will make Primeflow defendable and valuable in the long run.

      You

      You are a proactive maker, hungry to build something big.


      You are a versatile engineer, up to speed with modern web technologies, engineering practices & devops. You will appreciate our automatic push pipeline, have a thing to say about our system architecture and pull your weight in our stack of Angular/NodeJS/GCP.


      You also want to be immersed in the product process, talk to customers, brainstorm solutions and have a voice in the direction of our product and our company.


      But most importantly, you want to make stuff happen, grow personally and be rewarded fairly.
    • Frontastic (Europe only)
      5 days ago

      Frontastic is looking for a Partner Manager (f/m/*) as full-time employee.

      ABOUT US

      We're a fast-growing startup founded in 2017 to bring APIs into better human interaction. We offer a cloud platform accelerating teams to create mobile-first frontends for the API economy. We're doing this as a 100% remote native company: currently 28 people from 8 countries in Europe (and counting).

      ABOUT THE ROLE

      As Partner Manager you are the connection pillar between our partner community and Frontastic. You will work closely with the executives, the sales departments and developers of existing and potential business partners and agencies in order to generate joint business. You have a background in partner management in the Software as a Service industry and ideally a deep understanding of the E-Commerce industry. You are communicative and love to talk to C-Level and decision-makers of potential partners on equal terms.

      WHAT YOU'LL DO

      • Partner with sales to drive partner sourced referrals and effectively co-sell with agency partners.

      • Lead and collaborate with the Frontastic marketing and product teams to develop and implement effective go-to-market strategies (new integrations, new features, new markets) with new and existing partners.

      • Responsibilities include working with and communicating across multiple team functions within Frontastic and within partner organizations.

      • Work with partners to drive joint marketing initiatives through events and other marketing campaigns.

      • Work with the partners to develop partner success metrics, including specific KPIs that drive customer adoption and revenue growth for both Frontastic and the partner.

      • Work closely with the Frontastic product and client success teams to ensure smooth on-boarding experiences and servicing processes of acquired new customers using partner integrations via the Frontastic platform.

      • Deliver compelling capabilities demonstrations of the Frontastic platform and address high-level technical questions, serving as a subject matter expert around how customers use Frontastic to build seamless user experiences.

      • Act as a primary point of contact/product owner for solution and partnership.

      • Plan, organize, lead, and control balanced revenue growth, continued customer awareness and customer satisfaction with a long term, multiyear focus.

      • Serve as a role model, source of inspiration, and coach for less experienced peers.

      • Partner with leadership in cultivating an environment of teamwork, openness, creativity, and continuous improvement.

      • You may speak at meetups and conferences

      WHO YOU ARE

      • You reside and work in Europe

      • You have good writing and communication skills in English

      • Speaking German is an advantage (but not necessary), as we currently have a large share of German customers.

      • You're an experienced partner manager in the software industry or worked in direct sales roles for at least 3 years.

      • You're experienced in the e-commerce industry.

      • You understand business partner and customer requirements and problems and are able to translate them into product features

      • You know what to prioritize, creatively solve complex problems, and use data to make decisions. You have a deep level of knowledge about how businesses work, keep up with relevant practices and trends, and know the competition.

      • You are a great salesperson with sales methodology knowledge. Your extensive experience will allow you and others to skillfully negotiate wins internally and externally while maintaining strong relationships.

      • You have a passion for getting things done, carry out responsibilities with minimal direction, enjoy working hard, are full of energy for challenges, and seize opportunities more than others.

      • You can relate technical benefits and constraints of a platform to business requirements and are willing to embrace problems by non technical shareholders and incorporate their requirements.

      • You have an open and honest personality with a good sense of humour and a confident appearance

      • You're good at networking and getting in touch with others quickly

      • You have a well-structured working style and are used to managing many projects at the same time.

      • Please note: this role does involve an amount of travel (up to 30%) mainly within Europe.

      OUR VALUES

      Our team strives to constantly improve itself following these values:

      • Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.

      • Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).

      • Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.

      • We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration is key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.

      • Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.

      HOW WE WORK

      We're a 100% remote-native company. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication.

      We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.

      We meet four times a year in person: one five-day retreat and three two-day retrospective focused meetings.

      COMPENSATION

      For this particular job we are offering to pay between 80.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation. In addition, we offer 28 vacation days and €200/month co-working stipend. Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent  benefits beyond that. We strive to find a good balance between local laws and conventions, and a general fairness. And we're always open to your suggestions.

      WE'D LOVE TO HEAR FROM YOU!

      If this job sounds interesting to you, please try to point out where you match to our requirements in a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!

    • Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team. 

      Last year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. 

      About the Role:

      Law enforcement doesn’t have enough time to navigate the online commercial sex market to find children and identify their traffickers. Spotlight takes this massive amount of data and turns it into an asset for law enforcement. The objective of Spotlight is to improve the effectiveness and efficiency of domestic sex trafficking investigations and increase the number of children who are identified and connected with help resources. Learn more about Spotlight.

      What You'll Do:

      • Collaborate with other engineers on your team to build complex client application features built on top of hundreds of terabytes of data.

      • Work closely with the product manager and engineers to define product requirements, and collaborate to devise optimal engineering solutions.

      • Create technical specifications, prototypes, and presentations to communicate your ideas.

      • Play a critical role in day-to-day coding, code reviews, and troubleshooting production issues.

      • Drive technical innovation by researching and incorporating new technologies and tools into our core system.

      Skills We're Seeking:

      • You have a commitment to putting the children we serve at the center of everything you do.

      • You have proficient software development knowledge with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.

      • You have experience prototyping, implementing, testing, and deploying code to production.

      • You can work with shifting requirements and collaborate with internal stakeholders.

      • You have empathy and can be a strong advocate for our users while balancing the vision and constraints of engineering realities.

      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use:

      You should have non-trivial experience with React and SQL, but we’re excited about teaching folks that have the desire and ability to learn the rest. 

      • React / TypeScript

      • Node / Express

      • MemSQL (MySQL-compatible relational database)

      • Docker / Kubernetes

      • AWS

      Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

    • Frontastic is looking for a person to support us in the areas of People & Culture or Business Administration as full-time employee or freelancer.

      ABOUT US

      We're a fast growing startup founded in 2017 to bring APIs into better human interaction. We offer a cloud platform accelerating teams to create mobile first frontends for the API economy. We're doing this as a 100% remote native company: currently 28 people from 8 countries in Europe (and counting).

      ABOUT THE ROLE

      The management and administration of Frontastic sees itself as an internal service provider. We try to bring a very high benefits with as little effort as possible. Our goal is to help all people at Frontastic to be able to do their work in a relaxed way and to help them to become even more productive. That's why we call ourselves the "Empowering Area" inside Frontastic.

      We're looking for new members of the team, which is currently formed of one of the founders and one employee. Our tasks are very broad, so it's very difficult for us to name specific knowledge and skills required. The most important thing is that you bring personal experience from working in an internationally distributed remote-only company.

      Ideally, you should've already gained leadership experience yourself. We're not talking about job titles, yet, as we try to have as little hierarchy as possible at Frontastic. If you're explicitly looking for a "VP" or "Head of" title, you're probably in the wrong place. To be clear, this is only about job title itself, not about responsibilities - the more you take the lead yourself, the better.

      WHAT YOU'LL DO

      Depending on your personal skills, preferences, and experience, you might:

      • Handle candidate management

      • International onboarding incl. legal registration as an employer

      • Empower our people and company culture

      • Process international payrolls

      • Process all parts of internal business administration and bookkeeping

      • Help with all kinds of legal stuff like contracts or during funding rounds

      • You'll actively drive the change that inevitably happens within a growing high-tech company

      • You may speak at meetups and conferences

      WHO YOU ARE

      • You reside and work in Europe

      • Worked for 5 years in People & Culture or Administration in a distributed international multi-team environment

      • Attitude and skills to survive in a complex and highly dynamic environment– and you know how to grow this attitude in your co-workers

      • Good writing and communication skills in English

      • You love administrative tasks and to work on the team and company

      • You love to make your work even more efficiently with state of the art tools like Zapier

      • You enjoy building organisations and processes.

      • Skills in either international HR, tax, legal, bookkeeping, … (we already said that we cover a very wide range of topics, didn't we?)

      OUR VALUES

      Our team strives to constantly improve itself following these values:

      • Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.

      • Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).

      • Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.

      • We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration is key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.

      • Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.

      HOW WE WORK

      We're a 100% remote-native company. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication.

      We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.

      We meet four times a year in person: one five-day retreat and three two-day retrospective focused meetings.

      COMPENSATION

      For this particular job we are offering to pay between 40.000 to 70.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program AVSOPB as part of your compensation. In addition, we offer 28 vacation days and a €200/month co-working stipend.

      Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. We strive to find a good balance between local laws and conventions, and general fairness. And we're always open to your suggestions (especially since it'll be part of your job).

      WE'D LOVE TO HEAR FROM YOU!

      If this job sounds interesting to you, please send a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!

    • Frontastic (Europe only)
      1 week ago

      Frontastic is looking for an Agile Coach (f/*/m) as a full-time employee or freelancer. We're a remote-native company currently operating in the Europe/Berlin timezone.

      As an Agile Coach you're responsible for setting up and maintaining a progressive and demanding working environment for all Frontastic staff and teams – full-time employees as well as freelancers. You have a background in Organisational Development, Human Resources, Industrial and Organisational Psychology or are an experienced IT team lead. You're communicative and love to support tech teams as a solution-focused lateral leader.

      This isn't a junior position, which doesn't mean that you must have worked in this role before. Ideally, you should've already gained leadership experience yourself. In any case, you're aware of the unique challenges that remote working environments offer.

      WHAT YOU'LL DO

      • You'll support the people and teams at Frontastic in the joint development and maintenance of a working environment that allows self organisation AND true leadership, (solution) focus AND innovation, diversity AND common sense

      • You'll work as a consultant, trainer, facilitator, mentor or coach – whatever the given situation demands

      • You'll implement feedback cycles that help the people at Frontastic improve the way they collaborate, for example by facilitating team and company retrospectives

      • You'll act as a mediator in personal or team conflicts

      • You'll support the People Leads in staff development, trying to find a good match between the personal skills/preferences and the skills required for the team/company

      • You'll act as a sounding board for the management team, forecasting the effect that new principles, rules, processes or structures may have on the people at Frontastic

      • You'll actively drive the change that inevitably happens within a growing high-tech company

      • You may speak at meetups and conferences

      WHO YOU ARE

      • You reside and work in Europe

      • You have already worked as a Scrum Master, Agile / Lean Coach or People

      • Lead in a multi-team environment

      • You have the attitude and skills to survive in a complex and highly dynamic environment – and you know how to grow this attitude in your co-workers

      • You have good writing and communication skills in English, geared to a wide range of target groups – including tech teams, management, and customers

      • It would be helpful if you already have experience remote working

      OUR VALUES

      Our team strives to constantly improve itself following these values:

      • Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.

      • Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).

      • Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.

      • We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration are key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.

      • Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.

      HOW WE WORK

      We're a remote-first company with regular in-person meetings. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication. We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.

      COMPENSATION

      For this particular job we are offering to pay between 60.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program AVSOPB as part of your compensation. In addition, we offer 28 vacation days. Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. But we're always open to suggestions.

      WE'D LOVE TO HEAR FROM YOU!

      If this job sounds interesting to you, please send a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!

    • Imagine a product that reached over a million users without a single copywriter. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's content growth engine from the ground up.

      Intro
      Why this Role?
      1. Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
      2. Help build the foundations of conversion marketing at vidIQ: As an early member of our growth team, you'll be instrumental in helping define how our copy and conversions drive sales.
      3. Right time, right place: We are small enough that you will have true ownership and the feel of a close-knit team. But, we are established enough to have hit profitability and product-market fit, which gives us a fun and challenging field to play on!
      4. Leave better than you came in: We are always learning at vidIQ. We learn by doing. We learn from each other — and we are incentivized to attend conferences, obtain certifications, and take training courses.
      5. Build the future with us: In today’s ever-changing world of technology, video is coming in fast and hard to dominate both the entertainment and marketing space. With multiple devices to choose from — from mobile to tablet, desktop to streaming video on our televisions, more and more people are not only using video to make purchasing decisions, but also changing the way they receive their entertainment.
      6. Tackle our most interesting and impactful problems: We are setting precedents and coming up against challenges no one has seen before. You will need to be resourceful and creative. You will not be bored!
      Company Mission

      We want to empower Creators. We help creators on their journey to being better video creators through tools and training.

      Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.

      We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.

      The Product

      The best way to understand vidIQ is to play with the product: www.vidiq.com/extension

      We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creators need to be successful. We're also know as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.

      About this Role
      So, what will you do at vidIQ in this Junior Copywriter & Content Specialist role?
      • Driving the creation of original concepts that result in effective and compelling copy
      • Writing clear, concise and grammatically correct copy that appeals to our various target markets in our brand voice
      • Experiment with different angles, messaging, and copy to find the best performing copy
      • Learn about our product inside and out and be able to describe the benefits and problems of customers better than they can
      • Dive deep into a feature or launch and write compelling copy that takes a person from an ad into a landing page, to opt-in, to opening the emails, to clicking through the email, and to converting to the next steps through the whole customer life cycle
      • Craft and implement ads, landing pages, emails, conversion oriented content, video ad scripts, product marketing, and other conversion oriented copy
      • Help shape the customer journey to give prospects a better experience, increase conversions, and create repeatable processes
      This might be for you if...
      • You have a track record of driving results
      • You’re hardworking and goal-oriented
      • You have a tireless positive attitude
      • You have a growth mindset and view challenges as learning opportunities, not failures
      • You practice the continuous improvement formula for your personal development
      • You can put yourself in others’ shoes and see situations from perspectives other than your own
      • You love diving deep into the mindset of your target customers to craft compelling copy that pulls them into taking action
      FAQ

      What benefits can I expect?


      • This is a 100% remote position, work from anywhere you like.
      • A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
      • We offer a generous vacation policy of taking time when you need it. Most team members take 4–5 weeks of time off per year.
      • Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
      • Work with amazing people around the world.
      • Huge impact in the Creator Ecosystem.
      • Matched or exceed market salary in the country you live in.
      • Support your professional development and will pay for relevant courses and conferences
      Apply

      If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.

    • 2 weeks ago

      Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.

      Intro
      Why this Role?
      1. Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
      2. Help build the foundations of sales at vidIQ: As an early member of our business development team, you'll be instrumental in helping define our sales motion.
      3. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.
      4. Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
      5. Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.
      Company Mission

      We want to empower Creators. We help creators on their journey to being better video creators through tools and training.

      Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.

      We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.

      The Product

      The best way to understand vidIQ is to play with the product: www.vidiq.com/extension

      We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creators need to be successful. We're also know as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.

      About this Role
      So, what will you do at vidIQ in this Business Development role?
      • Handle inbound requests from prospective customers interested in upgrading their accounts and coaching
      • Reach out to prospects via our CRM, email, phone, and LinkedIn to educate them on our product/service
      • Experiment with different audiences, messaging, and channels to generate Enterprise opportunities
      • Qualify those prospects to determine whether or not they’re a good fit for vidIQ
      • Organize and take thorough notes on prospects in our CRM
      • Learn about our product inside and out and be able to give demos customized to the needs of different personas
      • Help shape and build our sales systems to give prospects a better experience, increase conversions, and create repeatable processes
      • You'll also get to travel to industry video focused events around the world and meeting amazing creators
      This might be for you if...
      • You have a track record of driving results
      • You’re hardworking and goal-oriented
      • You have a tireless positive attitude
      • You have a growth mindset and view challenges as learning opportunities, not failures
      • You practice the continuous improvement formula for your personal development
      • You can put yourself in others’ shoes and see situations from perspectives other than your own
      • You love getting to know new people and helping them solve their business problems
      FAQ
      • What benefits can I expect?
        • This is a 100% remote position, work from anywhere you like.
        • Flexible vacation time & paid time off.
        • Flexible work schedule.
        • Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
        • Work with amazing people around the world.
        • Huge impact in the Creator Ecosystem.
      Apply

      If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.

    • 2 weeks ago

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). 

      Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love. We are growing our Success Team of 4 in order to work with more customers, specifically to help with new customer onboarding and identifying high-growth customers. 

      About You

      You have between 5-10 years experience with B2B SaaS in a customer success role. You have domain expertise in the CRM industry and/or you have frontline sales experience of at least two years that you can rely on to act as a trusted sales advisor for our customers. 

      You have excellent written and verbal communication skills and are comfortable working independently in a fast-paced environment. You have demonstrated the ability to manage and grow relationships with your customers and share best practices with a team of success managers.

      You are someone with high emotional intelligence, having the ability to understand and empathize with the needs of others. You have a friendly, but strong demeanor. You must be located in North America and available to work normal U.S. business hours. You should have experience working in a startup environment; remote work experience would be a plus.

      About the Role

      We are looking for an experienced Senior Customer Success Manager to partner with our customers. Reporting to the Director of Customer Success, you will be the main day-to-day point of contact for your customer relationships. You will own the client relationship and be charged with maintaining and growing revenue while delivering a high-level of value to our customers. 

      We are looking for an outstanding relationship-builder who can leverage every resource available to our customers, with a combination of technical and sales aptitude, and experience managing the entire customer journey. 

      This is an entrepreneurial, high-growth atmosphere and we’re looking for candidates that thrive in that environment. The ability to multitask, set and adjust priorities is critical; as a Senior Customer Success Manager you will always have more work than what can be completed in one day. The team members you'll be working most directly with are  Liz Stephany, Matt Bonde, Andrea Lucke, and Lydhia-Marie Bolduc-Gosselin.

      What you'll be responsible for...

      • Own a dedicated group of customer relationships and be responsible for managing the full customer lifecycle including training, adoption, expansion opportunities, retention and renewals

      • Become a subject matter expert in our platform and our sales philosophy

      • Problem-solve at a high level with your customers on sales process, efficiency and automation, data integrity and knowledge of best-in-class integrations

      • Provide your customers with valuable insights to help them achieve their business objectives including pulling reports, analyzing data, and understanding what it means and why it matters to your customers

      • Develop success plans and drive quarterly business reviews at the executive level

      • Develop cross-functional relationships at the user and executive level across multiple internal teams and brands.

      • Work closely with Success and Sales teams on seamless customer transitions

      • Execute at a high level to achieve goals around retention, growth and customer satisfaction

      • Host in person customer events, visit customers in person, quarterly travel required

      Why work with us?

      • Culture video 💚

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon retreat video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 11 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • Close (American or European timezones)
      2 weeks ago

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.

      Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.

      We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio

      About You

      We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.

      You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.

      You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.

      You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.

      You are located in an American or European time zone.

      Bonus points if you have...

      • Contributed open source code related to our tech stack

      • Led small project teams building and launching features

      • Built B2B SaaS products

      • Experience with sales or sales tools

      Come help us with projects like...

      • Conceiving, designing, building, and launching new user-facing features

      • Improving the performance and scalability our API. Help expand our GraphQL implementation.

      • Improving how we sync millions of sales emails each month

      • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features

      • Building user-facing analytics features that provide actionable insights based on sales activity data

      • Improving our Elasticsearch-backed powerful search features

      • Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis 

      • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers

      Why work with us?

      • Culture video 💚

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon retreat video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 11 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • The Position Summary

      Title: Digital Analytics Specialist

      Location: Remote. APAC Timezone

      Reports to: Web Analytics Lead

      Works with: Entire In-house Growth Marketing team; high calibre, switched on clients (mostly med/large web businesses)

      Availability: Part-time (20 hours per week) with the possibility of going Full-time

      The Company

      We are a Digital Marketing and Analytics Enterprise and we are very good at Analytics, SEO, CRO, Data Science. Find out more about our services.

      Our motto: Traffic is nice. Revenue is better.

      We have the most fun doing it in competitive environments and our primary sectors by revenue are online travel, technology SaaS, e-commerce, finance, education and many more.

      We strive on being an extension of our client’s team and providing tailor-made, return-focused work.

      We are picky about the clients we bring on-board and very protective of our reputation. We won’t engage with a firm unless we believe we can make a difference to their business and help them Get Stuff Done!

      This keeps us focused on taking exciting projects, which motivates us to bring the best of our game and build lasting relationships with our clients. 

      We think the current agency model is broken and we really believe we can build a better alternative. But we need great people to help make this happen and that’s where you come in!

      We are a bootstrapped company, we grew exponentially in the last few years and now seating at 60 people working with us.

      We are built to be remote from day 1, but if you want to say ‘Hello’, our office is 78 meters from the beach in Sydney. Make sure you bring your swimwear!

      The Opportunity

      We are looking for a passionate and creative Digital Analytics Specialist to join our ever-growing team. You will work on multiple client projects and help with the delivery of ‘Measure’ projects for a wide variety of clients. 

      The Analytics Specialist will report directly to the Web Analytics Lead and will be responsible for taking on a variety of tasks that allow for the successful completion of planned marketing programs. 

      You will collaborate across the organization, and own key agency relationships, developing ideas and strategies,  as it relates to the Company’s general growth. 

      Responsibilities

      • Measurement & data collection strategy

      • Analyzing a website's key performance metrics and competitive trending

      • Campaign Measurement and governance

      • Creating forecasts using operational and statistical tools and models

      • Analytic audit & configuration

      • Dashboards & data visualisation

      • Deep dive analysis and Reporting

      • Technical Analytics Support

      • Tag Management, testing and deployment (data layer specifications and validation)

      • Training

      Tools to be used

      • Google Analytics

      • Google Tag Manager

      • Google Data Studio

      • Google Optimize

      • GMP products

      • Other tools: Adobe Suite, Snowplow, Tealium

      Ideal candidate

      • 3-5 years of Digital Analytics experience

      • Certification: Google Analytics

      • Demonstrable ability to multi-task 

      • Impeccable communication and people skills

      • Good knowledge of Google Analytics, Data Studio, Google Tag Manager and GMP Products

      • Excellent reporting skills

      • Detail-oriented & organized

      • Strong analytical skills

      • Can work under pressure with strict deadlines

      What we offer you

      Career progression is based on your ability to deliver and drive ideas and difference for both the client and the company, not your ability to play politics or by the cut of your suit (in fact, we have a no suit policy). 

      A highly collaborative remote working environment, where teamwork is championed, and ideas shared - you will be someone who is unafraid of contributing ideas and happy to work as part of a remote team and in exchange for your hard work, we can give you a unique opportunity to shape and contribute to a flourishing business to achieve your lifestyle goals.

      We even fly the qualifying team members each year to our awesome TrustEDConf event. The last one was in September in Chiang Mai, Thailand.

      An important point that is often overlooked: you will truly be part of a team. For most remote workers, you can easily feel isolated from what's happening in the business. We take good care of our teammates. So much so that a person who joined our team late November told us recently that she has felt more part of a team, than when she was working in an office.

      Don't take our word for it. Check what our teammates are saying on glassdoor (yep, 2 reviews are not great, but most are).

    • Our company runs an online music live-streaming platform with over 15M users. We are trying to find people to lead video on-boarding sessions for new artists and content creators. Specifically, we have artists sign up for various time slots, and then they join a video call where the host (you) will walk them through how to post their first piece of content on our platform.


      This is a long-term position, and we’re looking for people that have great communication skills, are reliable, and have a positive working attitude. During the session you will need to be an expert on how to use our platform, answer questions for the new artists, and use good judgement for who can stream on our platform. Afterwards, you’ll need to provide feedback to the artist and our team about the experience, track how many showed up, how many were able to successfully go live, and report on problems preventing artists from streaming.


      Requirements

      -- Good ear and passion for music

      -- Responsible and punctual

      -- Good communicator and writer in English

      -- Internet, video, tech savvy

      -- Positive working attitude


    • At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live.

      We're a multidisciplinary, fully remote team that’s passionate about creating products, like Todoist and Twist, that improve people’s lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made.

      When you become a Doister, you’re not only joining a global, remote-first company, but a team of 70+ people who value:

      • Independence. Others can trust that you’ll deliver on time and your teammates don’t need to worry about you keeping your word.

      • Mastery. You love what you do and care deeply about the quality of your work, down to the smallest details. You’re continuously learning and pushing yourself to the limits of your ability. You're never satisfied with the status-quo.

      • Communication. Your communication is clear, concise, and engaging whether you're explaining a complex idea or providing feedback to a teammate.

      • Balance. You're mindful about cultivating a healthy work-life balance. You care about the well-being of yourself, your team and the people around you.

      • Impact. You're able to take a bird's eye view to pinpoint and then solve issues that have a high impact on our customers, our team, and our company. You're committed to the health and success of both your teammates and Doist as a company.

      We invite you to visit our blog to learn more about us, our values, and how we work.

      What is Business Development at Doist?

      The Business Development team is responsible for all third party partnerships, contracts, sponsorships, customer development, sales related activities, and managing revenue focused programs we build internally. Our mission is to support the internal Doist teams, and ensure that we’re collectively hitting our revenue goals and north star metrics - often by exploring initiatives that are considered to be “outside the box”. We create partnerships and co-marketing campaigns to enhance brand awareness and encourage new user signups, and manage internal projects that drive new revenue streams. Additionally, we occasionally work closely with some of our customers to ensure smooth onboarding, create special offers, and conduct user research to assist the product teams. Business Development wears a lot of hats and collaborates with nearly all internal teams and our 3rd parties, so strong “soft skills” are necessary to thrive on this team.

      Your role:

      As a Business Development Junior at Doist, you’ll have the opportunity to be a big part of a small yet quickly growing team. In this role, you’ll have an immediate impact on the company and can help shape the evolution of the Business Development department. Reporting directly to the Head of Business Development, you’ll be the primary point of contact for some of our largest customers, our 3rd party service providers, and our co-marketing partners. Additionally, you’ll review sponsorship opportunities and assist with the development of our partnership, sales and channel marketing strategies. You’ll also have the opportunity to interact with various designers, engineers, marketers and the support team.

      Your communication skills, both written and oral, as well as your ability to identify incredible opportunities for revenue creation, are some of your greatest assets. You have an eagerness to learn and a willingness to assist where ever needed. The opportunity to “wear many hats” excites you.

      To thrive as a Junior Business Developer at Doist:

      • You have 1+ year of experience in business development, marketing, sales, customer success, project management, customer development, or similar.

      • You have experience delighting customers with thoughtful & empathetic customer service

      • You have excellent communication skills, written and oral, and are capable of presenting them in a clear and concise manner in a live environment

      • You are genuinely excited about the opportunity to learn on the job and willing to lend a hand wherever needed

      • The phrase “maximizing ROI” motivates & excites you

      • You’re data informed and familiar with SaaS metrics and terminology such as ARR, MRR, CLTV, churn, etc.

      • You’re a creative and confident self-starter that thinks outside the box. You don’t wait for directions, but instead take the initiative to create your own projects.

      • You’re passionate about subjects such as SaaS, productivity, startups, and remote work, and would feel comfortable working with 3rd parties associated with these topics.

      • You have experience conducting in-depth research and analysis, and summarizing and presenting your findings

      Requirements

      A complete application includes:

      • A resume or manually entered experience (you can choose your preference).

      • Thoughtful, thorough responses to all the application questions.

      Benefits

      We’re bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We’ve built a benefits package that invests in our employee’s long-term personal and professional growth and well-being. Here’s a sample of what that includes:

      • Competitive compensation.

      • Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).

      • Generous paid vacation + national holidays. You’ll receive 40 days of paid time off to use on vacation and holidays.

      • Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.

      • Health & well-being stipend. You’ll have a monthly budget to spend on the things that keep you happy and healthy like a gym membership, books, snacks, internet, and health insurance.

      • Amazing people. Being a part of the Doist team means you get to work with incredibly diverse, talented people who also enjoy having fun!

      • Annual company retreats. Although we work remotely, we still enjoy bringing the whole team together to get to know each other, bond, and have face-to-face discussions in places like Spain (2015), Iceland (2016), Greece (2017), Chile (2018), and the Azores (2019).

      • Meaningful work. Working at Doist isn’t just about getting a job done; it’s about working together to positively influence people and teams all over the world.

      • So much more!

      ---

      All information collected through this application is stored in Workable, Doist’s Applicant Tracking System, where it will be used for recruitment purposes only. For more information on how we handle candidate data at Doist, we invite you to review our recruitment privacy notice. For questions, please contact us at [email protected]

  • Software Development (118) Software Development rss feed

    • Work with xGooglers going through a VC-backed accelerator!


      Apply directly to our CTO here


      The market, problem & vision


      We live in the age of SPAM. The two main sources of it are recruiting and sales. Why can’t the good companies and good employees just find each other? Why can’t businesses just sell to happy clients?


      It boils down to competition - companies fight for the best talent and for the best clients. Some throw piles of money at external agencies, some try to abuse the contacts of their staff. The SPAM is just a side-effect of a process designed to minimize the cost - but ending up inefficient and expensive in secondary costs.


      Every industry veteran will tell you one thing - the best deals and the best hires are not made by ‘solutions’ - they are made by people. People with vested interest in the success of the business they work with. Today, these people are locked in a contract, bring in a ton of business and get a small cut. Or they are spammed for favors, help occasionally and get nothing for it.


      And they hate it. In 2019 in the UK alone there were 8,450 new recruiting agencies started by top recruiters leaving their jobs and setting up solo or in small groups. Sales staff deals with this by doubling the churn rate compared to any other role, always hunting for a fairer commission.

      On top of that, there are people who have much better access to talent than recruiters and better access to clients than sales staff - but they are left untapped. Why wouldn’t a tech company collaborate on recruiting directly with a talent pool built around an open source project? Why wouldn’t a SaaS business distribute through folks who offer training workshops in the relevant vertical?

      At its core, this is a coordination problem. As a company: How do I find and on-board all these external partners? How do they learn about what I need and how do I weed through and prioritize what they send me back? How do I identify and fairly pay the ones who deliver value?

      Primeflow is our answer to these questions, enabling companies to work with external partners who make recruiting and sales happen.

      The product


      Primeflow enables companies to set up direct acquisition channels through scalable partnerships with external contributors. Our pilot has a mix of growth companies who look to recruit a lot, b2b businesses who want to sell through ecosystem partners and VCs who want to coordinate their startup scouts.


      At the heart of Primeflow is it’s reputation engine powered by a layered dataset of:

      • demand & supply data

      • relationship linkage

      • transaction data


      While managing the coordination between companies and their partners, we build a clear picture of what is being requested & delivered, between which parties and at what price. 


      This reputation engine powers an efficient user experience, helps the users establish new business based on their previous track record and ensures that people get rewarded based on their merit. And it’s also what will make Primeflow defendable and valuable in the long run.

      You

      You are a proactive maker, hungry to build something big.


      You are a versatile engineer, up to speed with modern web technologies, engineering practices & devops. You will appreciate our automatic push pipeline, have a thing to say about our system architecture and pull your weight in our stack of Angular/NodeJS/GCP.


      You also want to be immersed in the product process, talk to customers, brainstorm solutions and have a voice in the direction of our product and our company.


      But most importantly, you want to make stuff happen, grow personally and be rewarded fairly.
    • Yesterday

      If you had the best ERP tool that powered some of the highest profile Architecture and Engineering firms in the U.S., what would you do? Make it even better! The Clearview team is committed to consistently delivering new features to its suite of products and we are just getting started! We want to grow our team, tackle even bigger challenges and do amazing things. We work in focused, agile-based, teams to constantly improve our code base, add new ways of interfacing with the system and have amassed a large backlog of interesting technical challenges and product initiatives. We want to grow to enable even greater success within our industry. This is where you come in!

      We are seeking a Senior Front End Engineer to help build out our new web and mobile apps (React.js and React Native) and refactor some of our current generation stack in use (Java and Vue.js). We're looking for a dynamic individual who is no stranger to building well-designed, performant and effective front end web applications that support complex business rules/flows. You will start by learning from the experiences of our current team and our current offerings and become intimately familiar with our Vue.js codebase. As you improve in your understanding of our business logic, you will contribute your React/Angular/Vue.js experiences by helping add features to our current Vue.js app as well as greenfield development in React.js and React Native. You will leverage your experience to establish best practices for web development and drive the team and the codebase to a higher level. 

      The ideal candidate will look not only to help contribute, collaborate, and develop their career, but will be hungry to assist others in the development of their own careers as well. You’ll have the chance to set the tone of the platform you’ll be working on.

      Responsibilities

      • Contribute to new and existing projects by developing  and maintaining and reliable set of edge applications
      • Collaborate with other teams to build shared microservices that can serve many applications and scale independently
      • Enable our product team to tap into our valuable data sources and build incredible features for our customers
      • Actively participate in multiple Unanet development projects and work together to build high-quality solutions
      • Provide constructive feedback on pull requests to increase code quality organically

      30 Days

      • If remote, you will immerse yourself in a virtual “Bootcamp” for 1-2 weeks with support from our senior development and product team, enabling you to better understand our culture, our product, and our tech stack 
      • You will work with the Lead, QA and DevOps team to better understand our product offering (Vue.js) and new web offering (React.js) 
      • Working with the Lead, you will help implement a front end technical roadmap that takes scalability, testing and performance into account and present a gap analysis of what potentially can be done better based on our current solution
      • You will be responsible for taking on development items to get your hands in the current Web stack (75-90% of your time)

      60 Days

      • Along with user stories and product features, you will help work on a backlog of technical infrastructure work that was identified in the first 30 days
      • You will aid in creating an efficient and effective SDLC process and work to better support your Scrum (PO, QA, fellow developers)

      90 Days

      • You will play an integral role in delivering our Q2 2020
      • You will help instill the discipline of effectively monitoring and creating work items from production issues
      • You will further our tech stack by continuing to help implement the technical roadmap and future deliveries

      About You

      We need developers that share our passion for building and scaling cutting-edge Web and Mobile Apps in a fast-paced startup -  one that already has the benefit of thousands of customers and millions of dollars in revenue. We are looking for candidates who have:

      • 5+ years experience developing single-page web applications
      • 4+ years React, Angular or other frameworks
      • 3+ years experience with C# or Java
      • Ability to flesh out user stories to be consumed by the rest of the team
      • Experience working in an agile environment (e.g., Scrum, Kanban)
      • Strong interpersonal and communication skills
      • Excellent technical design, problem-solving and debugging skills

      More About You

      • Ability to work and collaboration with team members remotely
      • Exposure to Mobile App development
      • BS in Computer Science or equivalent engineering degree

      About Unanet

      With headquarters in Dulles, Virginia, Unanet serves more than 2,000 businesses with its ERP software solutions purpose-built for professional service organizations. Unanet's software helps project-driven organizations reliably plan, track and manage projects, people, and financials. Unanet's customer-centric culture means we strive to deliver insights with personal service.

      At Unanet you will work collaboratively with colleagues equally committed to achieving customers' expectations. We take pride in delivering more than technology, but also the extra support and service customers need.

      Selected as one of the 'Top Places to Work' three years running, Unanet's culture is collaborative, dedicated and energetic. We offer a competitive salary, health and life insurance benefits, and the potential for bonus.

      Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

    • About Kraken

      Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

      About the Role

      This is a fully remote role, we will consider applicants based in North America or Europe. Our Engineering team is having a blast while delivering the most sophisticated crypto-trading platform out there. Help us continue to define and lead the industry, by maintaining and developing the comprehensive collaboration platform we are building with Atlassian JIRA. We want to further strengthen co-operation within engineering and other closely linked departments. JIRA is the center to visualize and manage tasks, connected to a wiki for documentation and knowledge sharing, automation and connections to other industry-standard tools used by the company are started to be put in place.

      Responsibilities:
      • Responsibility for JIRA application management including add-ons, maintain and develop the JIRA instance together with IT
      • Design, implement, improve, automate, or otherwise customise JIRA workflows in close collaboration with stakeholders
      • Consult and support all participating teams in implementing best practices to their workflows to ensure data quality and system health
      • Build APIs / connections to other industry-standard systems used within the company
      • Serve as first point of contact for JIRA in an international team
      Requirements:
      • Degree in computer science, software engineering or a comparable course of studies
      • Excellent JIRA know how and broad overview of the JIRA market place
      • At least 5+ years of experience in working as a JIRA administrator or consultant, FinTech or Proprietary Trading a plus
      • Experience in process optimisation and automation, preferably applying JIRA
      •  Profound JIRA Scripting skills are essential
      • Passion for automation as a tool to improve process and products
      • Ability to thrive while working independently and remotely in a team based environment
      A strong candidate will also:
      • Be open minded, out of the box thinking
      • Be a self-starter with hands-on mentality
      • Have solid experience with Jira Power Scripts or in developing scripts in PHP, Python or NodeJS that consume the JIRA API
      • Have Knowledge / certification in IT-Service Management (ITIL)
      We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

      Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

      Learn more about us:
    • At Numbrs, our engineers don’t just develop things – we have an impact. We change the way how people are managing their finances by building the best products and services for our users. 

      Numbrs engineers are innovators, problem-solvers, and hard-workers who are building solutions in big data, mobile technology and much more. We look for professional, highly skilled engineers who evolve, adapt to change and thrive in a fast-paced, value-driven environment.

      Join our dedicated technology team that builds massively scalable systems, designs low latency architecture solutions and leverages machine learning technology to turn financial data into action. Want to push the limit of personal finance management? Join Numbrs.

      Job Description

      You will be a part of a team that is responsible for developing, releasing, monitoring and troubleshooting large scale micro-service based distributed systems with high transaction volume. You enjoy learning new things and are passionate about developing new features, maintaining existing code, fixing bugs, and contributing to overall system design. You are a great teammate who thrives in a dynamic environment with rapidly changing priorities.

      All candidates will have

      • a Bachelor's or higher degree in technical field of study or equivalent practical experience
      • experience with high volume production grade distributed systems
      • experience with micro-service based architecture
      • experience with software engineering best practices, coding standards, code reviews, testing and operations
      • hands-on experience with Spring Boot
      • professional experience in writing readable, testable and self-sustaining code
      • strong hands-on experience with Java (minimum 8 years)
      • knowledge of AWS, Kubernetes, and Docker
      • excellent troubleshooting and creative problem-solving abilities
      • excellent written and oral communication in English and interpersonal skills

      Ideally, candidates will also have

      • experience with Big Data technologies such as Kafka, Spark, and Cassandra
      • experience with CI/CD toolchain products like Jira, Stash, Git, and Jenkins
      • fluent with functional, imperative and object-­oriented languages;
      • experience with Scala, C++, or Golang
      • knowledge of Machine Learning

      Location: residence in UK mandatory; home office

    • This is a remote, day-shift, position open to candidates living in the Asia-Pacific region. Only candidates currently residing in time zones UTC+8 through UTC+12 will be considered.

      As a Technical Support & Enablement Engineer, you’ll craft our customer experience. Pressable is looking to grow our diverse team of individuals with a background in WordPress, the technical knowledge for anything that comes their way, and the determination to get the job done. Our agents establish relationships with our customers by listening to their needs, understanding their problems, and providing tailored solutions.

      Pressable is a new breed of technology company: one part WordPress managed hosting and another part services innovation. Both empower small agencies and giant clients to scale their business on the WordPress platform. Pressable’s platform enhances WordPress with developer tools, security, analytics, and world class support so that companies can build and deploy their digital experiences faster than ever.

      Pressable is owned by Automattic, the brand behind WordPress.com, WooCommerce, Jetpack, Crowdsignal, WordPress VIP and many others. Founded in 2010, Pressable follows Automattic’s distributed team model with employees all over the world. We engage the most brilliant minds regardless of location and give them the best resources to perform the finest work of their careers.

      YOUR DAY WILL INVOLVE:
      • Interacting with existing and potential customers by responding to WordPress and platform related inquiries through email-based tickets and live chats (10%).
      • Writing and maintaining documentation, writing blog posts, and contributing to the community of WordPress support around the globe (50%).
      • Deeply diving into WordPress issues for high-touch enterprise clients and agencies (40%).
      BEING A TECHNICAL SUPPORT ENGINEER REQUIRES:
      • A solid foundation in WordPress, its inner workings, common issues, community, and proper use cases. You are well-versed in your craft.
      • An eagerness to learn and the ability to adapt, allowing you to teach others. You are a lifelong learner.
      • Knowledge and experience with common web technologies, including HTML, JavaScript, CSS, and Git.
      • You are comfortable working with and solving problems with PHP.
      • Excellent writing and communication skills with a passion for taking technical language and making it understandable.
      • You are fluent and eloquent in written English.
      • Advanced proficiency using the command line (Bash scripting a plus), WP-CLI, and an understanding of the domain name system (DNS), domain registration, and various email setups.
      • A willingness to regularly assist with coverage gaps.
      • Self-driven work ethic. You are a self-starter who loves taking initiative and seeing things through to completion.
      SHIFT

      This role can be part time or full time depending on the candidate, but will usually include Sundays. The hours will be business hours (approximately 8 a.m. until 5 p.m.) in the UTC +8/+9/+10/+11/+12 time zones.

      OUR BENEFITS
      • Fully remote
      • Unlimited PTO
      • Home office benefit
      • Technology benefit
      • Coworking subsidy
      DIVERSITY & INCLUSION AT PRESSABLE

      Diversity and Inclusion is a priority at Pressable. We want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups, and we require unconscious bias training for our hiring teams.

      We may invite applicants to complete a limited-time paid trial as part of the hiring process. A trial is a shared opportunity for our team and the applicant to get experience working together to see if we’re the right fit.

      What are you waiting for?
    • 2 days ago

      About Good Money 

      Good Money is the world’s first digital banking platform where we will make every customer an owner and allocate 50% of our profits to social and environmental impact. Good Money is a conscious banking platform providing best-in-class mobile banking and financial services while democratizing ownership to its customers for the first time in history. We’ve built a team of almost 50 after raising a Series A round to build and release a product this spring. 

      Our first banking product is now live with our first real customer cohort. The early returns are showing that customer want what we have to offer. Now to capitalize on the opportunity we must add bandwidth to build in a better way that allows us to own our full tech stack. 

      About the Technology Team 

      We’re looking for senior backend engineers to help us build this next phase. By investing in you and adding strength to this team, we can start to deliver value to our customers in a new way post-launch. 

      Our intent is to continue to build a team of the best in their fields who want to produce the best work of their careers. Whether you have built within fintech or outside it altogether, the only requirement is the willingness and ability to build. For the right values-aligned candidates, we’ll support you in taking calculated risks and big swings in both success and failure. 

      It’s the right role for engineers who:

      • Have lived through the starting or growth phase of a fintech or digital banking product
      • Want to hop in and build on the ground floor of a company
      • Bring 5+ years of relevant software development experience (or equivalent life experience)
      • Skills designing and building large scale production systems or features
      • Hold their work and ability to work with others to elite standards
      • Can work in a cross-functional team-first way with people across our core systems and user flows

      Specific build experience that will help: 

      • 4+ years of practical experience building performant scalable microservices using the Serverless framework and serverless technologies at scale
      • 2+ years of experience with GraphQL, experience with Apollo Gateway, Apollo Federation and Apollo Graph Manager is a significant plus
      • Senior-level experience with Ruby and/or Node for building microservices in AWS and Lambda
      • Senior-level experience with high-performance database systems preferably MySQL and PostgreSQL

      Hiring Philosophy & Process

      Look, we know job searching is hard, time-consuming, and stressful. We aim to let you know everything we can, when we can. We want to make sure you have all the time you need to learn more about us. We also want to have the time we need to learn more about you. Once we surpass the threshold, we want to move forward. 

      Perks

      • Distributed team nationwide
      • Stock
      • Competitive salaries
      • Open and flexible PTO 
      • Medical, dental, & vision insurance

      Anticipated Process for Top Candidates: 

      • Drop your application with us here 
      • Zoom interviews with People Ops and Engineering 
      • Regular check ins to see if the role is still right for you 
      • Reference checks, negotiation, and offer.

      Feel Right For You? 

      We’d love to hear from you no matter your background. Drop your resume in one click and we’ll be happy to answer your questions from there. 

    • 3 days ago

      Summary

      The Wikimedia Foundation is looking for an Application Security Engineer to join the Security team working to help protect Wikipedia and our other projects. You'll be working with other developers and security engineers to create new security features, review the security of other people's code, and help find and fix security bugs before they're exploited.

      YOU ARE ...a smart security practitioner with experience building and auditing security features in large scale systems. You understand the importance of testing and documentation, and common pitfalls in developing secure web applications. You must have a passion for the WMF mission. We do (almost) everything publicly, and volunteers can add arbitrary JavaScript to our site.

      You will be joining a team responsible for ensuring the security and integrity of applications written in PHP, Python, Ruby, Lua, Perl, JavaScript (Node.js) among others, using both relational and key-value data storage mechanisms. (Don't worry, you don't need to have had experience with all of those technologies.)

      We’d like you to do these things:

      • Triage and remediate reported security issues
      • Review and deploy features developed by the Foundation and community members
      • Work with other development teams to ensure that they make safe architectural and implementation choices
      • Constantly poke and abuse our software to find bugs before attackers do
      • Provide application security concept reviews and help socialize application security best practice
      • Provide support for application security operations

      We’d like you to have these skills:

      The right person is better than the right set of experiences, these are the traits we’ve identified make great additions to our team so far.

      • Two or more years of application security experience, including thorough understanding of issues documented in the OWASP Top Ten and CWE Top 25
      • Strong understanding of modern, object-oriented PHP development
      • In-depth experience developing or auditing client-side JavaScript
      • Demonstrated ability to exploit and mitigate application-level vulnerabilities
      • Experience conducting software security reviews using a combination of source code inspection, manual testing, and automated scanning
      • Patience in explaining security issues and their implications on privacy to non-technical audiences
      • Sensitivity to the security challenges faced by participants in a large, international project
      • Strong understanding of cryptography as applied to web application security (encryption, hashing, PKI management), including analysis and implementation
      • Experience using Linux at the command line for tasks related to web application development and deployment
      • Ability to maintain focus when working remotely

      And it would be even more awesome if you have this:

      In addition to the basic skills needed for being successful these skills could set you apart from the pack!

      • Experience as a contributor in the Wikipedia or Wikimedia project communities
      • Experience contributing to a consensus-based open source project
      • Experience developing, maintaining, or administering authentication systems

      About the Wikimedia Foundation

      The Wikimedia Foundation is the non-profit organization that supports and hosts Wikipedia and its sister free knowledge sites. Wikipedia consists of nearly 40 million articles across hundreds of languages. Every month, more than 80,000 volunteer editors contribute to Wikipedia. Based in San Francisco, California, the Wikimedia Foundation is an audited, 501(c)(3) non-profit that is funded primarily through donations and grants. It currently employs over 240 staff members.

      At the Foundation, we build technology to help people everywhere access Wikipedia, across devices and in nearly 300 languages. We engineer privacy for our readers and editors so they can safely and securely explore Wikipedia. We create programs and initiatives to make Wikipedia freely available to more people in more parts of the world. We build new tools for the community of editors so they can continue to improve and grow Wikipedia. Roughly a quarter of our budget goes to supporting the community that make the site possible, including through grantmaking programs that enable volunteers and enrich the information on the sites.

      Benefits & Perks

      • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
      • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, massages, cooking classes and much more
      • The 401(k) retirement plan offers matched contributions at 4% of annual salary
      • Flexible and generous time off - vacation, sick and volunteer days
      • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
      • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
      • Telecommuting and flexible work schedules available
      • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
      • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
    • 3 days ago
      Together we’re building a company that will endure and products people will love for generations to come. 

      We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture. 

      Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

      Solve for what’s next—at PagerDuty.

      About this role

      Are you a capable, experienced Ops practitioner with a passion towards managing and scaling infrastructure? Have you ever been on-call and had to wake up in the middle of the night to resolve a major incident? Are you ready to spread the DevOps gospel? If so, we invite you to hang up your on-call pager and travel the world to spread the word about PagerDuty.

      We are looking for a technically-savvy, code-capable communicator to join our team. Your goal is to help Dev and Ops teams advance the practice of their craft and become more operationally mature. You will do this through a combination of speaking, writing and coding. You will speak about important DevOps topics at various conferences and trade shows. You will author and publish a variety of useful content (articles, blog posts, videos, how-to's, etc); and you will write code to demonstrate the power of PagerDuty's products and platform.

      Responsibilities
      • You will write, speak about, and help invent the future of DevOps.
      • You will collaborate with PD customers and industry thought leaders both at PD and in the broader DevOps community to form a deep understanding of where the future of our industry is going.
      • You will help push the practice of DevOps forward by writing about important topics that are relevant to the DevOps community.
      • You will also deliver talks about these topics at industry conferences, trade shows, meetups and other events.
      • Given your background and expertise, you will play an important role in inventing and evangelizing the next big important ideas in our space.
      • Evangelize our products and gather product, market and competitive intelligence.
      • You will champion our products in person and online by presenting at conferences, blogging, creating videos, writing technical tutorials, and a variety of other similar activities.
      • You will design and deliver product demos to customers and potential customers, working in conjunction with Sales Engineering.
      • You will represent the voice of the user back to our product team to make our products better.
      • You will stay on top of emerging trends in our market and ecosystem.
      • You will keep a pulse on the competition in key usage areas and markets, and you will communicate your findings to our product team to inform our product strategy.
      • Code and help create an app ecosystem around PagerDuty.
      • You will write sample open-source apps that extend PD's core features and are built on top of PD APIs. These sample apps will serve as examples that encourage developers to build and publish apps in our developer ecosystem.
      • You will write code samples, tools and libraries for PagerDuty APIs.
      • You will write add-ons, integrations and extensions to solve specific problems for customers.
      Requirements
      • 4 years experience in ops, development, or another role that gives you real-world experience with devops, automation, monitoring, and incident response and resolution.
      • Significant coding experience in 1-2 languages, high level of comfort writing scripts that leverage APIs.
      • Passionate about groundbreaking technologies, with very strong written and verbal communication skills.
      • Relevant experience presenting at technology conferences, blogging or writing technical articles with an existing follower base, or contributing to an open source project.
      PagerDuty offers:
      Competitive salaries and company equity
      Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
      401K with 1% match
      Pre-tax commuter benefits, FSA, cell phone allowance and more!
      Generous parental leave
      Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave
      Paid employee Volunteer Time - 20 hours per year
      Monthly company wide hack days

      PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

      PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.  Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

      Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

      PagerDuty uses the E-Verify employment verification program.

      To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
    • Sweet Studio is a venture studio that builds great consumer mobile products. Backed by the founders of KING (creators of Candy Crush), we combine tech, design, and funding to create the next generation mobile companies.

      We’re currently working on a new video app called STRUCC (app storewebsite, instagram) to reinvent how people capture the moments that matter to them. STRUCC makes impressive video edits in seconds by providing visual templates and easy to use customisation tools. 

      Now we’re looking for iOS engineers to join our distributed engineering team. In this role you will work closely with world-class designers, engineers, and product people to develop the next versions of STRUCC and iterate based on customer feedback and data.

      What we’re looking for:

      • 3+ years of professional experience developing for the iOS platform
      • You write high-quality and maintainable code in Swift (Objective-C is a bonus)
      • Expertise in working and creating with graphic shaders (MetalKit/Open GL) 
      • You’re passionate about what you do and the products you create
      • You’re a strong communicator and fluent in English
      • You can work with at least 4 hours overlap with 9.00—18.00 in the (GMT+1) timezone
      • You can spend ten days per year visiting our HQ in Stockholm, Sweden

      We prefer but don't require:

      • Experience working in distributed team
      • Experience working with video and photo (eg. AVFoundation, Core Image)
      • Experience with reactive programming (RxSwift)

      Position is a full-time and ongoing contract.

    • Want to work on a simulation IDE? Build out an interactive designer for models of systems ranging from businesses and hospitals through to the environment and biological systems. Focus on providing first class UX and friendly feedback to help people solve their problems without frustration. Build out new visualisations to let people see their systems clearly.

      As one of our first hires, you will work directly with the software engineer co-founder. In this role you will have a large influence on the product and its future, and a large impact on technology choices, UX and style.

      Sheetless has a fully statically typed technology stack, a combination of TypeScript and Rust. On the TypeScript side, we're using a base of React/Next.js, Redux and Immer as the core libraries/frameworks. There's also use of web APIs to provide a rich and responsive experience, including SVG, canvas, and WebWorker.

      We're using Material UI as our base component library, although as we grow defining a more bespoke style and UX will become more important. As our first frontend-focused member of the team, you will need to be comfortable and capable of designing, prototyping, and building out UI/UX of the platform.

      Experience in any of these areas would be a plus (if you have experience in all of these areas then please do contact us!):

      • TypeScript programming to a comfortable level. Experience in JS or statically typed languages also. Overall experience in the range of 3-5+ years.

      • React and Redux development, using hooks, or experience in related technologies also (Vue, MobX, etc).

      • Building custom visualisations, with Canvas, SVG or WebGL.

      • Working with Rest API web services. GraphQL a plus.

      • Working with WebSockets for providing interactive client<>client services.

      • Working with and extending browser code editors, such as Monaco or CodeMirror.

      Compensation: £50k – £90k

      Equity: 0.5% – 1.5%

      Contact us: [email protected]

    • Pitch, a new company from the makers of Wunderlist, is looking for a backend engineer with deep experience working with Amazon Web Services (AWS). If you’re excited about planning and rolling out reliable and simple Cloud infrastructure, you’re in the right place. Pitch is a product-minded company structured in cross-functional teams, where DevOps experts are focused on delivering a great product to the user.

      What you will be doing 
      • Lead initiatives for new features with a large infrastructure component
      • Plan and build out our cloud infrastructure
      • Help expand our Continuous Deployment and Cloud Deployment systems
      • Play a key role in handling incidents
      What we are looking for
      • Excellent communication skills and willingness to share and teach
      • Ability to wear multiple hats in a cross-functional team
      • Ability to focus on the product even when building infrastructure
      • 2+ years of working experience of Amazon Web Services (AWS) and key AWS services (EC2, Route53, S3)
      • Deep understanding of how the Web works: HTTP, CORS, how to build a REST API
      • Deep understanding of IAM and other cloud security mechanism
      • Experience in a backend programming language such as Clojure (or equivalents like Golang, Python, etc)
      • Understanding of key application metrics and using them to make decisions
      • Familiarity with CloudFormation (or similar cloud provisioning systems like Terraform or Pulumi)
       Would be nice to have 
      • Excellent writing skills. Please submit a writing sample of any kind of technical writing if there’s anything you can share
      • Experience with Site Reliability Engineering or Production Engineering

       If you tick all these boxes we'd love to get to know you

      We value diversity of perspective and seek to build an inclusive workplace that welcomes people from all different backgrounds (including dogs).

    • Litmus provides a suite of email creation, testing and analytics tools, trusted by over 250,000 marketers. We’re a tight-knit team that is passionate about helping the world make email better.

      We're looking for a Ruby on Rails developer to help expand our product line, improve our existing products and help build the next generation of Litmus tools, while continuing to provide exceptional support to our growing customer base.

      What would I do at Litmus?

      A typical day for one of our developers might include:

      • Collaborating within our Rails team, and reviewing code to help everyone on the team do their best work.

      • Writing and refactoring code in our Rails app, as well as in our JavaScript code, our Ember app, our Sass stylesheets, and wrapping all that work up inside Git.

      • Talking with our Design team to figure out the best way to present a new feature to our customers.

      • Working with our Product team to understand product and marketing goals, and work out a good path to implementing them.

      • Working with our .NET team to integrate with our internal APIs.

      • Working with customer support to investigate and fix bugs.

      What's it like to work in engineering at Litmus?

      You'd work alongside a team of smart, curious people working on challenging problems. We're a motley crew of developers with a diverse set of skills and backgrounds. Most importantly, we're supportive of one another; we work as a team to enable each other to do our best work.

      "Best work" can mean a lot of things. We care about testing, and apply that through a mix of unit, integration, and acceptance tests. That diligence allows us to ship early and often through an automated continuous integration and delivery process. We're also strong believers of using the right tool for the job. We lean heavily on Rails and the traditional request/response web lifecycle for most of our work. That said, we reach for component frameworks like Vue when there's a clear benefit, and we've implemented full client-side MVC/SPA when the product demanded it. We give our team members the time and space to learn and apply these and other tools correctly. We share our knowledge with each other on a regular basis through pairing, PR reviews, and team talks.

      What are we looking for in a candidate?

      • You have a well-founded understanding of Ruby and Ruby on Rails. We won't limit to ‘x’ years’ experience, but you should be able to impress us with your app building skills, confident use of Ruby and Rails, and understanding of web development. We're happy to introduce you to the other technologies we use.

      • You have product experience. In your work, you think and care about what really matters to customers, and about their experience of our product and company.

      • You have good communication skills. As a distributed team, it’s important that we're able to understand each other, through text or the spoken word, and talk at the appropriate level of abstraction. You communicate clearly and with empathy, whether you’re discussing refactoring options with a developer, or working with a designer to understand user experience.

      • You write clean, thoughtful code. Our code is the home that we live in every day. You enjoy putting effort into crafting understandable and well-tested code, to make everyone’s shared development experience more enjoyable.

      • You are eager to collaborate, learn and teach. Our Engineering team is friendly and supportive of each other, and we look for opportunities to learn from each other’s experience.

      What are some of the benefits offered at Litmus?

      We offer everything you'd expect from a financially successful and profitable startup, with the stability of a company that's been going strong for ten years.

      • Great salary, comprehensive health care benefits, and a generous retirement plan match.

      • 28 days of paid vacation — that’s on top of team retreats and public holidays.

      • Family friendly. Flexible schedules along with generous maternity and paternity policies.

      • Remote friendly culture. You'll join a completely distributed engineering team, and will benefit from the first-class remote experience we've created—giving you the flexibility to work where you want, with all of the tools and resources you need to succeed.

      • The best tools and technology money can buy. Top of the line hardware, software, and whatever else you need to be awesome.

      What is the hiring process like?

      We're accepting applications for this role until Monday, April 6th at 5pm EDT. After reviewing applications, successful candidates will go through the following steps:

      • Initial interview. In a relaxed, Slack/text-based chat, you’ll meet the hiring team, tell us about yourself, and learn more about Litmus and this role in particular.

      • Sample project. We'll ask you to complete a time-boxed exercise on your schedule as an example of your best work. Your code, commit history, and resume will be anonymized and passed to the engineering team for review.

      • Follow-up interview. You'll meet with the hiring team on a Zoom call to discuss your sample project, share context around decisions made along the way, and chat about other technical topics.

      • Final round. Spend a day pairing with your hiring manager on extensions to your sample project, and meet some of our engineering leaders and the rest of our Rails team over Zoom! We communicate with candidates at every step of the process, letting them know if we'll be moving forward, and what they can expect in the next phase.

      Who is Litmus?

      Backed by $49M from Spectrum Equity, the Litmus email creation, testing, and analytics platform empowers marketers, designers, and agencies to confidently deliver customer experiences that ensure brand alignment and quality, as well as maximize performance and deliverability.

      Major global brands across every industry and vertical trust Litmus to make email better, including 9 of the top 10 ecommerce brands, 7 of the top 10 technology companies, and 23 of the top 25 US ad agencies.

      --

      Unfortunately, we don't work with recruiters at this time.

    • About NS8  

      NS8 is a fast-growing eCommerce SaaS companydedicated to the fight against online fraud.Ourcomprehensive fraud prevention platform combines behavioral analytics, real-time scoring, and global monitoring to help merchants of all sizes optimize order processing and minimize risk.  NS8 headquarters is located in Las Vegas, with regional offices in Miami, the Bay Area, Amsterdam, Singapore, and Melbourne. 

      Why Join Us?

      • We're blowing up and need talented engineers to keep up with the explosive business growth everything. Our company went from about 27 people to over 100 in the past year. We expect to continue growing, doubling in size this coming year.
      • We've got funding but our revenue is killing it too. Our numbers are outperforming the projections in our last pitch deck - and we all know how lofty those can be.
      • Our CEO is a developer of over 20 years and has additional founder and CEO experience with fast paced startups, so he gets the engineering side and the business under commits so development can over deliver.
      • Our CTO has decades of technical expertise, running large development organizations with resources in every corner of the globe, deploying products that generate hundreds of millions of dollars annually across diverse and highly regulated markets.
      • Our CSA has over 20 years development experience with both Fortune 20 companies and founding many startups in the platform space, including several large exits.

      Our Engineers:

      • Excel in a flat hierarchy and spend almost 100% of their time writing code.
      • Love working in our agile, continuous integration and deployment environment.
      • Conceive, design, develop, deploy and operate the code they write.
      • Deploy maintainable, instrumented, predictable and reliable distributed systems on a steady cadence.
      • Write tooling for automation, diagnostics, debugging.
      • Participate in on-call rotation for their services.
      • Build with a security mindset and are up to date on industry best practices.
      • Design from the start with multi-tenancy and high availability as requirements.
      • Have developed their remote engineering muscles and are highly engaged via Slack.

      Our Stack:

      • TypeScript, React, Node.js
      • Kubernetes
      • Concourse + Helm3 for CI/CD
      • Prometheus
      • Grafana
      • Kafka
      • ProtoBuf3
      • Mongo
      • MySQL
      • AWS technologies
      • Lambda

      Your Role:

      The SDET (Software Development Engineer in Test) works within a development team and ensures that all development is of the highest quality.

      Responsibilities:

      The SDET:

      • Builds test plans and test cases to ensure that all new development is comprehensively verified
      • Works with developers to build appropriate automated test coverage
      • Technical to the core – codes the frameworks, harnesses, and test cases as needed
      • Experience with BDD using cucumber
      • Experience writing REST API tests
      • Works with the SDET Lead to coordinate testing best practice
      • Recommends and implements appropriate tooling, infrastructure and documentation where needed
      • Integrates test automation with CICD
      • Is always refining tools, tests and processes to ensure that no critical issues make it to production
      • Encourages quality thinking and execution across the team

      Requirements:

      • Must be both self-motivated and work to direction
      • Show continued visibility to work in progress and in plan
      • Happy working in an agile workflow
      • Willing to operate and participate in on-call rotation

      Qualifications:

      • Bachelor’s degree in Computer Science or 2+ years developing software in a professional environment
      • Experience working with test automation and CICD pipelines

      Our Benefits:

      • Work from home or on-site in Las Vegas
      • Competitive salaries
      • Equity
      • Medical
      • Dental
      • Vision
      • FSA
      • Fully stocked kitchen for on-site employees

      Our Culture:

      • Vibrant is an understatement, company events are always first class and exciting – axe-throwing, luchador wrestling, fancy dinners, charity events, game shows.
      • Value diversity, transparency, and encourage everyone to be their authentic self.
      • Supportive, learning culture; where engineers are encouraged to present Lunch-and-Learns on any topic they are passionate about.

      Physical Demands:

      While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch. - The employee is occasionally required to move around the office.

      NS8 Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

      This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    • Lambda School (US only)
      6 days ago
      Lambda School is a combination of a school and an investment fund. Lambda School's mission is to find untapped or underutilized talent, and to train that talent for the most in-demand jobs in the world. Lambda School is pioneering a new model of higher education in which the school invests in the students, instead of the other way around.

      Lambda has just successfully completed its Series B fundraising round with premier tier venture investors. We are operating in 40+ states across the US today and eyeing international expansion opportunities. 

      This is a highly visible, student-facing role on the Instruction team, reporting directly to the iOS Program Manager. As the Evening iOS Instructor, you’ll be responsible for delivering the curriculum to students, tracking student progress, and preparing students for the job market.

      You must be comfortable suggesting and implementing new ideas that improve the quality and integrity of the school. You understand that there are always new opportunities for improvement and ways to elevate our standards.

      This is a contract position for 12-18 hours/week.

      What You'll Do:
      • Teach two evenings per week in our part-time, evening course; class hours: M-Th 6-9pm PST; Sat. 9am-12pm PST (~12 hours/week)
      • Deliver iOS course curriculum that produces job market ready graduates
      • Report on student progress and success throughout the course
      • Coordinate efforts with the course project managers (PMs) to ensure PMs understand the nuances of the course and reporting mechanisms so the PMs can effectively support students’ learning
      • Collaborate with other iOS instructors, student success team, and labs team as needed
      What You'll Need:
      • If your highest education is High School Diploma or GED, you are required to have 5+ years of working experience in the iOS/Software Development industry
      • If your highest education is a College Degree (proof required), you are required to have 3+ years of working experience in the technical field
      • Minimum 3+ years of experience in iOS development
      • Experience in teaching
      • Excellent written and verbal communication skills; comfortable and compelling in public speaking situations
      • Ability to work with a diverse group of individuals
      • Self-starting with the ability to effectively work autonomously with little oversight
      • Intelligent, dedicated, flexible with a willingness to experiment
      This is a contract position for 12-18 hours/week. Evening course hours are Monday through Thursday 6pm to 9pm Pacific and Saturdays 9am to 12pm Pacific.

      At Lambda School, we're looking to hire people with grit and integrity. Please apply even if your experience and interests aren't an exact match with what we've laid out in this job description. We're building something different at Lambda. If that sounds interesting, we want to hear from you.

      Lambda School is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    • Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team. 

      Last year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. 

      About the Role:

      Law enforcement doesn’t have enough time to navigate the online commercial sex market to find children and identify their traffickers. Spotlight takes this massive amount of data and turns it into an asset for law enforcement. The objective of Spotlight is to improve the effectiveness and efficiency of domestic sex trafficking investigations and increase the number of children who are identified and connected with help resources. Learn more about Spotlight.

      What You'll Do:

      • Collaborate with other engineers on your team to build complex client application features built on top of hundreds of terabytes of data.

      • Work closely with the product manager and engineers to define product requirements, and collaborate to devise optimal engineering solutions.

      • Create technical specifications, prototypes, and presentations to communicate your ideas.

      • Play a critical role in day-to-day coding, code reviews, and troubleshooting production issues.

      • Drive technical innovation by researching and incorporating new technologies and tools into our core system.

      Skills We're Seeking:

      • You have a commitment to putting the children we serve at the center of everything you do.

      • You have proficient software development knowledge with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.

      • You have experience prototyping, implementing, testing, and deploying code to production.

      • You can work with shifting requirements and collaborate with internal stakeholders.

      • You have empathy and can be a strong advocate for our users while balancing the vision and constraints of engineering realities.

      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use:

      You should have non-trivial experience with React and SQL, but we’re excited about teaching folks that have the desire and ability to learn the rest. 

      • React / TypeScript

      • Node / Express

      • MemSQL (MySQL-compatible relational database)

      • Docker / Kubernetes

      • AWS

      Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

    • Impala (Western Europe)
      1 week ago

      Hello!

      Thanks for taking a look at the job description for a Chief Architect at Impala. We felt a little bit impersonal just throwing you right in there with words like “revolutionizing” and “disrupting”.

      As such, we want you to know that the person that wrote this job description apologises in advance for any clichés, startup tropes or sudden-insecurity-driven-panic-attacks that you might find in the description below.

      What is Impala now?

      Impala makes building travel software incredibly easy. We provide hotels with a powerful data management platform that makes connecting to software, hardware and room distributors extremely easy. Think Twilio for Travel.

      We launched in January 2019 and since then have grown at - quite frankly - a ridiculous pace. Our technology is already installed in hundreds of hotels worldwide, on six continents and categorises more than 1 billion data points.

      We are a growing team of exceptional people split across engineering, product and commercial that have built a fantastic, remote-but-far-from-distant community.

      Where is Impala going?

      We’re supported by some of the best investors in the business, the early stage backers behind Deliveroo, PillPack, SecretEscapes, Zoopla, Trivago and more. They’re on board because of our vision - revolutionizing a $1.6 trillion dollar market that’s been out-of-date for 20 years.

      Within the next two years, 25% of hotel bookings worldwide will flow through Impala technology and the product that we’re building will empower the entire ecosystem of travel technology (we already have over a thousand companies signed up).

      Anyone travelling anywhere will interact with products powered by Impala and to achieve this we’re growing the team to 50 people within the next year. So now is the most exciting time to be joining Impala as we go through a large push to scale up!

      A brief overview of what you’ll be up to in this role:

      As chief architect, you will act as the technical authority in a top-tier engineering team, ensuring that our technology can meet both immediate and future needs. You will report to (and work alongside) our VP of Engineering. 

      Technology sits at the heart of our business, which makes this a pivotal role with key responsibilities: 

      • You will lead on technology strategy & prioritization, managing short term technical risks and long term investment in our stack
      • You will be accountable for technical quality at Impala, including the reliability, security, and extensibility of our services and data 
      • You will ensure that monitoring, metrics and SRE practices are in place across all teams and services, to measure and meet high service SLA’s / expectations 
      • You will be the direct leader of an enablement group, which provides specialist  technical/DevOps/SecOps support to our development teams
      • You will provide technical direction and mentorship across teams to support the development of individuals 

      You should join us if: 

      • You have 10+ years of relevant and diverse product and engineering experience, with a period of executive-level responsibility at an organization with a strong engineering culture
      • You are an expert in the architectural design, development, and operation of large scale, high availability services 
      • You have demonstrated experience with modern web services, distributed service-oriented architectures and services that handle large quantities of data, across multiple different stacks. 
      • You aren’t afraid to get hands-on when necessary to demonstrate an approach / principle 
      • You are comfortable leading and mentoring teams and individuals

      Where in the world will you be working?

      This is a remote position. This means you can work from anywhere +/- 2 Hours of London, timezone wise (and less than a 3 hour flight).We are a remote-first company, our whole engineering team is fully distributed! This was a very deliberate choice to prioritise work-life balance and ensure we’re able to accommodate the best people in Europe. We have loads of remote initiatives to ensure you’re fully setup!:

      • We give you an additional generous Personalised Workspace Budget for things like monitors, keyboards, desk chairs and headphones.
      • We offer an office stipend (you can furnish a home office with a generous monthly stipend, or choose a co-working space near you).
      • You’ll travel once a quarter to meet and socialise with the rest of the engineering team somewhere in Europe.
      • You’ll have a generous Social Budget to travel to London based social events. You'll also have a special 'Loved Ones Budget' that we're incredibly proud to offer, we'll tell you more about that when we speak to you!
      • We have a dedicated Remote Experience Manager in the team, who, amongst other things, will be ensuring you're happy, integrated and empowered whilst working remotely.
      • We will give you a brand new high-spec laptop when you start, giving you the choice between a Thinkpad or Mac.

      Please note, we only accept candidates in Western Europe because of timezone and travel time differences. We make no exceptions (we don’t have time to!).

      What you’ll get if you join us: 

      • We’re in the top 14% of companies in the UK for holiday that we offer, at 36 days - so you’ll have plenty of time to rest and recharge
      • We also offer Impalans one Unsick day per year, so you can proactively look after your health (time to finally book that dentist appointment!)
      • Impala believes that great people should be able to focus on developing mastery of their skills, even if they don’t want to manage people. Here you’ll be able to access 3.5x the average annual raise, even staying in the same role.
      • We put our money where our mouth is when it comes to investing in your development - you’ll have access to a generous yearly learning budget to help you realise your potential. 
      • We offer all engineers a Weekly Recess Hour. This is an hour to take off and step out from work and invest in You Time! Lawn mow, yoga, walk or movie anyone?
      • We offer an extended lunch break option, meaning you can take an extra hour lunch break, and we trust you to make up for it later in the day.
      • We offer a stipend to set up your ideal place of work. You can choose between the option of £150 per month to build out your home office, or we’ll pay for your membership at a coworking space near you up to £350.
      • In addition, we give you a special Personalised Workspace Equipment budget for things like monitors, keyboards, headphones or desk chairs.
      • You’ll travel once a quarter to meet the rest of the team in an engineer colocation week, somewhere in Europe.
      • You’ll have a Social Budget to travel to/from & stay in London for a night, for our monthly Impala Social.
      • You’ll have a generous Friend & Family Budget, to get your close friends and family over once a year.
      • We’ll organise socials around your area with other remote workers. 
      • We have a Health & Wellbeing scheme in place, offering you the option of a monthly gym membership reimbursement each month, or a health food voucher each month; access to HeadspaceVitality health insurance (UK only); plus the chance to win a massage monthly. Plus loads more.
      • Perkbox. A platform designed to help you to live a better life by personalising, managing, delivering and measuring the best company perks in real-time. 
      • You’ll be working somewhere that encourages collaboration, is transparent, has a strong focus on wellbeing, and doesn’t just pay lip service to it’s Core Values.

      Sound interesting? 

      If you are excited to learn more then please check out our Medium page which includes more information about who we are, what we do, what matters to us, and our culture.

      Want to know more about our CEO, or want a deeper understanding of our what and why? Watch this video. https://www.youtube.com/watch?v=nxBZuoxCbKM

    • 1 week ago

      GitHub is changing the way the world builds software, and we want you to help build GitHub!

      We’re looking for an experienced backend software engineer to join the GitHub Actions team. The GitHub Actions Platform team is responsible for the platform and the infrastructure that powers the Actions experience on GitHub. As a team we are building the future of code automation enabling our customers to innovate and collaborate on both their continuous integration / deployment scenarios as well as software development workflows. We are not only committed to delivering the best experience possible, but are committed to do that at a high scale. You can learn more about GitHub Actions here: https://github.com/features/actions. 

      In this role, you will be having the opportunity to work as an engineer with a distributed, diverse and passionate team delivering the platform and the infrastructure that millions of developers depend on. In this role also you will design, implement, rollout and support a highly performant, highly scalable and highly available infrastructure with your team and production managers.

      Responsibilities:

      • You will write, review and maintain code primarily in C#, dotnet core, Go or Ruby.
      • You will collaborate closely with Product and Design teams to build new features
      • You will evaluate and recommend solutions, and guide team decision making
      • You will document the systems you help build
      • You will coordinate with engineering and product leadership to define and prioritize projects that help us meet business objectives
      • You will mentor, pair, and delegate work to encourage the professional and technical growth of those around you
      • You will work with support to triage and debug technical support requests
      • You will support a highly available service used by millions of users on a daily basis

      Qualifications:

      • 5 or more years of experience developing production software using C/C++, C#, dotnet core, Ruby, Go or equivalent language
      • Strong object-oriented design skills gained from at least 2 years of working with OOP languages and patterns
      • Solid understanding of testing principles and high quality software
      • Demonstrated design skills for large scale and highly available cloud services or distributed systems
      • Familiarity with DevOps best practices such as understanding of continuous integration &amp; deployment as well as the ability to gather, analyze, debug and fix problems that occur with live production systems
      • Experience with SQL, general database knowledge. 
      • Understanding of production system monitoring &amp; observability is necessary.
      • Troubleshooting skills across network, application, caching, queuing, load-balancing, storage and distributed services layers.
      • Excellent analytical skills as well as communication skills both verbal and written. We’re a distributed team so we’re extra mindful about communication.
      • At least 1 year of remote work experience on a software team

      Who We Are:

      GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.

      Leadership Principles:

      Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness

      Why You Should Join:

      At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote

      We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.

      GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

      Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.

      #LI-POST

    • About the Company

      Apollo accelerates the growth and success of your entire sales org with the first truly reliable, scalable revenue engine and account-based sales platform. We’ve created the solution for the persistent pain that reps aren’t sending the right messages, to the right people, at the right time despite the three to six sales point solutions they use each day. 

      Managers and reps alike can trust our unified platform, which includes an up-to-date database of 200M+ contacts, a full engagement stack, and the industry’s only advanced Rules Engine and fully custom Analytics suite. Reps get a platform with their team’s best practices built in, so they can focus on selling, and managers can build strategies based on advanced revenue data, not guesswork.

      Apollo is the foundation of your entire go-to-market strategy. 

      About the Role

      There is much more that we want to build and so much that we could improve. We value strong engineers who are agile enough to jump into most projects.

      ***This is a remote position available from anywhere in the US or anywhere in the world.*** 

      As we are scaling our company, we are committed to providing the best possible environment for our engineering team. The less time our engineers spend dealing with cumbersome processes, inefficient systems, and commuting, the more time they have to solve problems and make an impact. We're a technology-first team dedicated to building the greatest engagement software available. We keep in touch with Slack and regular video conferences. You can work from home, a coffee shop or the beach as long as your work is aligned with your goals.

      You'll be a critical part of our growing company, working on a cross-functional team to implement best practices in technology, architecture, and process. You'll have the chance to work in an open and collaborative environment, receive and give hands-on mentorship and have opportunities to grow and accelerate your career.

      Examples of work that Software Engineers do at Apollo

      - Scrape news from more than 1000+ sources every day. Apply NLP to categorize the news, and alert users based on their preference. 

      - Design, build, and scale machine learning pipelines that analyze and score user’s data based on billions of signals that we scrape from tens of millions of websites. 

      - Design, build, and scale complex and highly customizable analytics engines to help clients track success metrics while using our platform.

      - Build a phone call system that allows users to make phone calls on the platform and track their phone call history. Apply NLP on the recording to help our customer analyze their phone calls and improve performance. 

      Responsibilities

      • Collaborate with CTO and CEO to design, iterate upon, as well as implement core product initiatives. 

      • Front-end development in React/Redux/NodeJS/ES6, SCSS

      • Backend development of RESTful services in Ruby on Rails, MongoDB, and Elasticsearch 

      • Scaling existing backend systems to handle ever increasing amounts of traffic and new product requirements 

      • Create internal tools to help our sales and support teams guide our customers to success

      Requirements

      • Full-stack engineering experience in any of the following languages: Ruby/Ruby on Rails, Java, JavaScript, Python/Django.

      • Experience with database modeling (SQL and/or NoSQL)

      • Minimum of 2 years of industry experience in engineering.

      • Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).

      • Ability to take complex product goals and efficiently deliver working software in logically consumable pieces

      • Creative and innovative problem solver with experience working in a startup environment

      Great To Haves

      • Familiarity with Ruby on Rails, React, MongoDB, and ElasticSearch 

      • Experience with Web scraping (Mechanize, Phantomjs, Selenium, XPath,... ) 

      • Skills in Machine Learning

      Perks

      • Competitive salary, equity grants

      • Top of the line healthcare coverage (medical, dental, vision) and 401(k) 

      • Flexible time-off - recharging and taking time off is a priority for us

      • Healthy catered lunches every day and a fully-stocked kitchen with breakfast items, snacks and beverages

      • Downtown location with easy access to BART, CalTrain, and MUNI and great views of San Francisco and the Salesforce Park

      • Pre-tax commuter benefitsTeam happy hours and team building events 

      • Dog-friendly office - we love our furry friends

      If this sounds interesting, we would love to hear from you! Please include whatever info you believe is relevant: resume, GitHub profile, code samples, links to personal projects, etc.

    • We are Givelify®, where fintech meets philanthropy. We help people instantly find causes that inspire them to action so they can change the world—one simple, joyful gift at a time. 
       
      We are looking for a Principle Software Engineer with over 10+ years of experience to join our team with a "lead the charge" attitude. Why is Engineering at Givelify Different: Moonshots are our norm. Our product impacts real people on the ground. We build with passion and maintain a high standard of engineering quality. We solve unique scalability challenges and you will have the ability to help guide all aspects of Engineering and Product Development. 

      Some of the meaningful work you will perform:

      • PHP/Python: You will need to have strong object-oriented design and development skills and advanced knowledge of PHP, Python or similar programming languages. Knowledge and experience with third party libraries, frameworks, and technologies is a plus. 
      • Database: You will need to have strong SQL composition skills. Knowledge of big data and NoSql databases is a plus! We not only write software that collects and queries data, but we also compose queries for investigation and analysis. We collect a lot of data in real time from our applications and being able to compose ad hoc queries is necessary to develop and support our products. 
      • Guidance: Participate in and guide engineer teams on all things technical – Architecture definition & Design ownership that not only include technology but Data Security aspects, Deployment & Cloud strategy, CI/CD, as well as coding best practices.  
      • Analysis & Problem Solving: You will need to understand our codebase and systems and the business requirements they implement so you can effectively make changes to our applications and investigate issues. 
      • Communication: Whether via face-to-face discussion, phone, email, chat, white-boarding, or other collaboration platforms, you must be an effective communicator who can inform, explain, enable, teach, persuade, coordinate, etc. 
      • Team Collaboration: You must be able to effectively collaborate and share ownership of your team’s codebase and applications. You must be willing to fully engage in team efforts, speak up for what you think are the best solutions, and be able to converse respectfully and compromise when necessary. 
      • Knowledge and Experience: A well-rounded software engineer will have broad and/or deep knowledge of various topics, tools, frameworks, and methodologies related to software engineering. None are required, but the more you can bring, the better. Here are some examples:

      • Laravel, Yii and similar frameworks
      • Strong API knowledge and development
      • Git and GitHub
      • Big Data solutions such as Cassandra, Hadoop, Spark, Kafka and Elastic Search
      • Continuous integration and automated testing
      • Agile/Scrum
      • Open source projects
      • Server-side JavaScript, TypeScript and Node.js
      • Familiarity with DevOps configuration tools (Git, Jira, Jenkins, etc.)

      We welcome your talents and experience:

      • BS/MS degree in Computer Science, Computer Engineering, Mathematics, Physics or equivalent work experience
      • Technical Leader with at least 10+ years of work in Software Engineering
      • Webservices and API development experience within a startup and/or e-commerce environment
      • A distinguished member of engineering community, either through extracurricular activities, publications, associations with orgs (i.e., IEEE, etc.)
      • Demonstrated history of living the values important to Givelify suchas integrity and ethics

      Our People 
      We are a virtual team of high-performing professionals who innovate & collaborate to fulfill our mission to help people instantly find causes that inspire them to action so they can change the world – one simple, joyful gift at a time. Our culture of integrity, heart, simplicity, & that "wow" factor fuel our aspiration to be among the tech industry's most inclusive & purpose-driven work environments. 
      We take great pride in providing competitive pay, full benefits, amazing perks, and most importantly, the opportunity to put passion & purpose to work. 
       
      Our Product 
      From places of worship to world-changing nonprofit groups, Givelify harnesses the power of technology to bridge the gap between people and the causes they care about. Tap. Give. Done. Givelify's payment solution is designed to make the experience of giving as beautiful as the act of giving. 
       
      Learn more about us at https://careers.givelify.com ( https://careers.givelify.com/ )

    • Prezly (2 hours of CET)
      1 week ago

      Important: although this is a fully remote role, we only accept candidates that are within 2 hours of CET (Central European Timezone). Applying outside of that is a waste of your (and our) time. 

      I made a video about our company and the job

      Prezly is looking for a backend (PHP) developer to boost our capacity in creating a world with more meaningful communication between organisations and people. Working closely with a product designer, the founders and builders to craft high-quality, impactful, and inclusive user experiences for communication experts all around the world.

      About Prezly

      Good stories, told well to the right people, can inspire and spark positive change in the world. That’s why at Prezly, we’re building state-of-the-art storytelling tools for stellar brands.

      Since our founding in 2010, we've grown to become a profitable, 100% globally distributed team of ~16 high-performing, happy people that are dedicated to building a product our customers love.

      About the technology

      Our services are built around a core of PHP (symfony), postgres, React with millions of people per day using some aspect of the system. On the backend side we use a Symfony fork (https://github.com/e1himself/symfony1), Propel (http://propelorm.org/) and interact with a Postgres (RDS) database.

      We're big believers in devops/CI - building, testing, and deploying to any of our environments are as simple as pushing a commit to a git branch. The infrastructure is containerised, built on top of AWS using Kubernetes.

      We're a technology company first: This means that in addition to product and business development plans, we put emphasis on continual improvement of our stack and infrastructure. Current projects include API'ing our full application suite and removing redux.

      About the backend role

      We are looking for a backend engineer with deep understanding of PHP (Symfony) and best practices when it comes to application development. Bonus points for experience with our specific stack.

      You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using PHP.

      You will work on a variety of projects, mostly around the core Prezly product. Your work will ship continuously so you will have a direct impact in our customers’ experience and the overall trajectory of the business.

      As our new teammate, you’ll be self-driven and work hard to bring value to your new company in the most effective way possible. You’ll work hard to make those around you better, communicate clearly, and make Prezly a better company.

      I made a video about our company and the job

      • 5+ years of professional full stack development experience.
      • Expertise in PHP, React, CI and javascript
      • Excellent problem solving, critical thinking, and communication skills.
      • Team-oriented person who loves to collaborate and communicate
      • Bonus points for:
        • Leadership role at a startup. Proven ability to mentor / manage engineers and drive a product forward.
        • Knowledge of containerisation, k8s, dev-ops, and AWS.

      You will get

      • Competitive salary

      • Great tools: What would Batman be without his utility belt? He’d still be badass. But you get the point. At Prezly you’ll get to choose your own gear.

      • Flexible hours: There’s a life outside of work. That’s why our distributed team works from where they want, when they want. And they get tons of work done.

      • Unlimited vacation time: We evaluate on value, not on time spent behind desks. Employees can take as many holidays as they need. This way they bring their A-game to the job.

      • Visits to Leuven: A few times per year the entire team gets together in the office in Leuven, the world’s capital of beer. We’ll fly you in so you can have fun with the team.

    See 98 more Software Development jobs
  • Customer Support / Customer Success (22) Customer Support / Customer Success rss feed

    • Doximity is transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients.

      We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build the future of healthcare.

      In this role, you will provide support to our growing network of healthcare professionals and colleagues. You will effectively communicate technical concepts to users, identify and resolve issues in a timely manner, and look for ways to improve and promote quality of the user experience.

      How you’ll make an impact:

      • Answer emails in queue to provide technical, installation, and account support for users
      • Manage trouble tickets from beginning to end
      • Maintain high-level customer satisfaction
      • Identify and escalate issues as needed
      • Log issues and conduct product testing
      • Ensure that all processes and procedures are completed properly
      • Work with management and development team to build and improve internal support tools

      What we’re looking for:

      • High school diploma. Technical or junior college a plus.
      • 1-2 years customer service experience
      • 1-3 years data entry experience
      • Experience with CRM or other ticketing system
      • Ability to work on weekends

      Nice to have:

      • 1 year experience in a technology environment
      • Experience with iOS, Android, or other smartphone/tablet

      About Doximity

      We’re thrilled to be named the Fastest Growing Company in the Bay Area, and one of Fast Company’s Most Innovative Companies. Joining Doximity means being part of an incredibly talented and humble team. We work on amazing products that over 70% of US doctors (and over one million healthcare professionals) use to make their busy lives a little easier. We’re driven by the goal of improving inefficiencies in our $2.5 trillion U.S. healthcare system and love creating technology that has a real, meaningful impact on people’s lives. To learn more about our team, culture, and users, check out our careers pagecompany blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us!

      Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

    • 3 days ago

      Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization. 

      You will be working with our largest, high growth customers to ensure they are successful. You will do this by building strong relationships, helping them find long term solutions, and overcome any roadblocks. You’ll understand their goals, immerse yourself in their business, and give them the best practices to achieve success. This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must. 

      The perfect fit will be highly motivated with strong communication skills, a passion for helping people, an interest in problem-solving, and the versatility to work on a variety of projects. 

      Responsibilities

      • Run one-on-one, best in class calls with our customers
      • Strategize with customers on marketing strategies to drive growth
      • Become a critical voice on the team in iterating on our customer journey 
      • Build strong relationships and brand loyalty with our customers 
      • Design creative and new ways to connect with customers to fuel growth
      • Triage technical issues with the customer and the Postscript team 
      • Maintain an expert level understanding of the Postscript product, along with larger e-commerce &amp; marketing knowledge

      What We'll Love About You

      • 4+ Years in a high growth customer-facing role 
      • Passion for helping customers and being a teacher 
      • Balanced - detail & process-oriented, while also a people-person
      • Outstanding follow-through
      • Deep understanding of e-commerce and e-commerce trends 
      • Proactive problem solver who isn’t afraid to break things 
      • Comfortable with ambiguity, grabbing the bull by the horns, and not being afraid to fail
      • Ability to make any customer smile and deliver a great experience
      • Receptive to feedback and quick to iterate 
      • Several years of experience in a remote-first role

      What You'll Love About Us

      • Happy customers who want your product
      • Opportunity to join a rocket ship in its early stages
      • Lots of room for growth – we empower our people then get out of their way
      • Fun – we're passionate and enjoy working together
      • Transparency - we’re open about the state of the business and take mentorship seriously
      • Empathy - we care about our employees and our customers - no room for jerks
      • Fast-paced, growth-focused environment
      • Travel - we get the whole team together in fun locations 3 times/year
      • Remote culture - work from home (or wherever)
      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
      • Pick your own equipment/work set up
    • Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization. 

      This role will be the first face our Mid Market and Enterprise customers talk with, guiding them through the Postscript setup. You will be responsible for implementing, troubleshooting, and following up during the customer ramp period. This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must. 

      The perfect fit will be highly motivated with strong communication skills, a passion for helping people, an interest in problem-solving, an and the versatility to work on a variety of projects.

      Responsibilities

      • Run one-on-one, best in class onboardings with our customers
      • Strategize with customers on marketing strategies to drive growth
      • Become a critical voice on the team in iterating on our customer journey 
      • Build strong relationships and brand loyalty with our customers 
      • Design creative and new ways to onboard customers to fuel growth
      • Follow up with customers to ensure their technical issues are resolved
      • Maintain an expert level understanding of the Postscript product, along with larger e-commerce &amp; marketing knowledge

      What We'll Love About You

      • 2+ Years in a high growth customer-facing role 
      • Passion for helping customers and being a teacher 
      • Proactive problem solver who isn’t afraid to break things 
      • Ability to make any customer smile and deliver a great experience
      • Receptive to feedback and quick to iterate 
      • Several years of experience in a remote-first role
      • Experience with e-commerce and digital marketing is a plus

      What You'll Love About Us

      • Happy customers who want your product
      • Opportunity to join a rocket ship in its early stages
      • Lots of room for growth – we empower our people then get out of their way
      • Fun – we're passionate and enjoy working together
      • Transparency - we’re open about the state of the business and take mentorship seriously
      • Empathy - we care about our employees and our customers - no room for jerks
      • Fast-paced, growth-focused environment
      • Travel - we get the whole team together in fun locations 3 times/year
      • Remote culture - work from home (or wherever)
      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
      • Pick your own equipment/work set up
    • Prezly is growing! We are hiring a Customer Support Manager to offer awesome support to our customers.  Everyone in the team has 1 client day per week to ensure we understand the challenges of our customers. This has the positive side effect that we all know the product inside out and a 20 person pool of people helping our clients. Engineers fix bugs during those days, marketing people update documentation, designers add visuals to the knowledge base etc..

      We're looking for a person that is a customer support person first, additionally writes documentation, improves processes and teaches the team to do better support. 

      Prezly aims to be the go-to software solution for PR and communications professionals, giving them the power to manage their contacts, publish news, and pitch stories all from one place. We have strong opinions on why people should care, but we need help driving the right audience to our website. This role will amplify your career. From taking on new challenges to following the lead of incredible mentors, we promise you will grow, learn, and make a difference to our business – and the industry. 

      You will need to be able to work independently and remote. That being said we already have a functioning remote team in place and the right tools to make you an essential part of it. 

      You’re good at:

      • Helping customers with their issues, or find workarounds

      • Train the rest of the team to do improve their support efforts

      • Working closely with the product team on customer feedback/bugs

      • Handling upsells and renewals 

      • Onboarding and training new clients 

      Extra awesome:

      • You love inspiring others with enthusiasm

      • You have a “never say never” attitude

      • You have experience working at a SaaS company

      What you’ll need

      • At least 5 years’ experience in similar roles

      • A good mindset for understanding customer needs 

      • Attention to detail, excellent organisational skills, and good time-management skills

      • Excellent communication skills with high energy and a positive attitude

      Why join us

      • Competitive salary

      • Great tools: At Prezly you’ll get to choose your own gear and tools.

      • Flexible hours: There’s a life outside of work. That’s why our distributed team works from where they want when they want. And they get tons of work done.

      • Unlimited vacation time: We evaluate on value, not on time spent behind desks. Employees can take as many holidays as they need. This way they bring their A-game to the job.

      • Visits to Leuven: A few times per year the entire team gets together in the office in Leuven, the world’s capital of beer. We’ll fly you in so you can have fun with the team.

    • Come build the best outdoor mapping software in the world, and work with a group of people who spend tons of time outdoors. Your efforts will directly help a community of record-breaking backpackers, world-renowned guides, conservation scientists, wildland firefighters, hunters, offroaders, and more. Find Gaia GPS in the App Store, Google Play Store, and on gaiagps.com.

      As a Customer Support Specialist, you'll correspond with Gaia GPS users, and help them in using Gaia GPS for their adventures and work. You'll create technical documentation and marketing materials. And you'll have a critical role in helping to improve the software, by understanding users and providing feedback into the product development process.

      Requirements

      • Concise and powerful writer
      • Ability to understand and solve obscure problems (poorly phrased questions, novice users)
      • Works hard without constant supervision (remote experience a plus)
      • Technically minded - affinity for statistics, testing, SEO, coding, and web technologies. Background and/or desire to learn more
      Traits/Activities We've Seen Correlate with Success
      • you're an expert at something, and you've developed hard skills (examples: musical instrument, a Master's degree, programming, bodybuilding, video production)
      • you have a lot of persistence (example: thru-hiked the Pacific Crest Trail)
      • you excelled at a rigorous program (example: salesperson who hit metrics, REI associate top performer)
      • you are self-taught in some areas
      • vested interest in the outdoors and/or maps
      • interest in or experience with programming
      • previous experience working remotely
      • good memory/recall

      Benefits

      • The company is all remote, currently distributed across North America.
      • We have the most flexible work environment, which lets all of us balance family and other interests, with work.
      • We offer 4 weeks of vacation, and another 12 paid holidays that can be shuffled around. We provide 2 months of paid maternity, 1 month of paid paternity, and additional unpaid leave.
      • Non-salary financial benefits include bonuses based on company performance (you'll learn the formula while interviewing), health insurance, and 401K matching.
      • We provide the best computers, monitors, tablets, and other home office equipment. We reimburse home internet and mobile phone bills. We comp expenses for any sort of books or other materials for learning.
      • We have a retreat every 9 months, alternating with and without families (past ones include Tahoe, Zion, Rocky Mountain NP, camping, backcountry skiing, etc), to hang-out and mingle the remote team.
    • The Customer Support team is looking for a remote (work-from-home), self-starting all-star who can be a coach to to our customer base to ensure they’re finding success with Apollo.

      Apollo is a wired-for-remote team headquartered in San Francisco, California with 50%+ of the team working from around the world. This role is 100% remote (work-from-home)

      About the Role
      We’re looking for a Customer Support Specialist to be a core contributor to building a world-class support organization. Our ideal candidate is someone who truly cares about client success, could quickly grow into a leadership role, is technically savvy, and has experience teaching and troubleshooting software.

      The Customer Support Specialist will be responsible for managing customer support requests via email, chat, and phone. As a Customer Support Specialist, you’ll also help create and edit help center content for employees and customers, as well as interface with product and engineering to help improve the platform.

      Responsibilities:
      - Apply your technical knowledge to analyze, diagnose, troubleshoot, and resolve complex customer issues.- Understand the Apollo product and databases better than anyone else in the world.
      - Manage and effectively resolve customer support requests using email, chat, and phone.
      - Escalate unresolved issues that require more in-depth knowledge to leadership and engineering in a proactive manner.
      - Contribute to our internal and external knowledge base by creating help center content for employees and customers.
      - Go above and beyond your job description to ensure our customers love us!
      - Help define our customer experience and build a world-class support organization.

      Requirements
      - Excellent English communication skills (fluent or native)
      - 2+ years of experience in customer support, customer success, sales, engineering, product management, or similar
      - Self-starter, entrepreneurial, hungry, passionate and tech-savvy
 
      - Strong analytical, troubleshooting, and problem solving skills
      - A desire to work closely with customers in sometimes tough situations
      - Self-starter, entrepreneurial, hungry, passionate and tech-savvy
 
      You pride yourself on being patient, a problem solver, ambitious, proactive/assertive, and dependable to follow through.
      Empathetic to customer needs, work to understand the questions that customers ask
 and why.
      Your friends would describe you as vivacious, strategic, empathetic, and dependable.
      Be hungry and quick to learn.
      Excellent written and verbal communication skills, Able to explain concepts clearly and concisely
.

      Opportunities to Progress in your Career
      Apollo is a Y-Combinator backed startup at the forefront of Silicon Valley/B2B SaaS best practices. Originally built by 3 founders (from Harvard, MIT, and Berkeley), the team has a long history of being highly collaborative, encouraging, and growth-minded. Our team is laser-focused at growing and developing our Customer Support Specialists into our future leaders at Apollo or other Silicon Valley companies. 

      We’re growing the team and scaling how we operate. So, some likely future career moves for you as CS Specialist would be:
      - Senior Customer Support Specialist
      - Customer Success Manager
      - Onboarding Specialist
      - Account Manager
      - Account Executive

      We invest tremendous effort to developing our remote employees's careers; historically, most people on the Customer Support get promoted within 9 months into higher and larger roles and get the opportunity to turbocharge their career.

      About the Company
      Apollo.io's mission is to help every business to fulfill their full market potential by connecting companies with amazing solutions with those who need them most. We've built a database of 250 million business contacts and 10 million companies, and our software helps sales and marketing identify and convert their most likely potential customers. We've raised over $10 million from Silicon Valley investors such as Y Combinator, Nexus Venture Partners, SV Angel, and Social Capital. We're headquartered in San Francisco, CA with a worldwide remote team.
    • About Kraken
      Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

      About the Role
      This is a fully remote role requiring English fluency. You must be willing to work evenings and weekends.
      We’re accepting applicants for our Client Engagement team, which provides first rate customer support to our users and also handles most aspects of payments operations. Our team is one of the best in the industry, and we’re looking for people who can make us better.

      For this role, we are looking for candidates who have previous experience in a fraud-related field or account security.
      Many of us work remotely, but we’re in touch with each other constantly. We collaborate to solve tough problems and meet regularly to stay up to date on what’s going on in the company and industry. We have a great community, and many of us have become close friends.

      Responsibilities
      • Fraud detection and profiling
      • Perform risk assessments
      • Assisting with developing fraud strategies for current and new markets
      • Analyze customer level information to determine action for both customers and company
      • Create risk-based rules to mitigate emerging fraud trends and monitor performance of same with regard to fraud prevention and customer experience.
      • Provide training and development to internal teams.
      • Continuous review of merchant transaction activity for possible fraudulent activity and reporting appropriately to prevent fraud and risk. 
      • Compiling and implement security measures and fraud prevention strategies and the ability to pick up on irregularities on card transactions.
      • Periodically utilizing e-mail, responding to 20 to 150 client concerns regarding trading (explaining margin, answering questions about order execution), digital asset transfers (looking at block explorers, answering questions about bitcoin transactions), and other general questions on daily basis
      • Strive to make your work as efficient as possible by improving or creating processes, automating as much of your work as possible, and so on
      Requirements
      • Strong written English communication skills (other languages are helpful)
      • Previous experience in a fraud or security related field
      • Security and privacy focused
      • Crypto trading experience, preferably on multiple platforms
      • High output -- metrics-based experience is helpful
      • Able to make quick decisions autonomously
      • Detail oriented
      • Loves helping people
      • Technical background a major plus
      • Experience with Kraken’s API a major plus
      • Fluent in English on a professional level. Fluent in the following languages: Italian
      We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

      Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

      Learn more about us:
    See 15 more Customer Support / Customer Success jobs
  • Design (19) Design rss feed

    • We are looking for an experienced product designer to not only help evolve the design of our product, but to lead and mentor our small design team and promote impactful design across the entire company.

      💪 What's my mission?
      - Work closely with our VP Product and CEO on fostering a design culture at Slite and heavily influence our product strategy and roadmap.
      - Produce world-class design solutions that help solve customer problems and evolve our product in a simple and engaging way.
      - Mentor the design team and help them grow professionally.
      - Lead design reviews with the product and design team.
      - Work closely with the design team to develop and expand the design process, systems and tooling.
      - Get involved with design implementation by close collaboration with engineering. The ability to do any basic HTML, CSS or JavaScript would also be of high value here.
      - Engage with Slite's brand and marketing design.

      🤗 Who will I be working with?
      You will be working across the organisation from the CEO Christophe Pasquier, VP product Mike Bartlett, designers Rob McMackin & Clara Rua, engineering and marketing teams.

      📖 What do I need?
      - Outstanding UX and visual design ability.
      - Previous Senior Product Design or ProductDesign Lead experience of at least 3 years.
      - Strategic thinking - able to bring great product design to a competitive business advantage.
      - Experience with both consumer and SaaS products.
      - Experience with web, desktop and mobile product design.
      - An obsessive focus on building simple, delightful products.
      - Exposure to, and preferably experience with, brand, communication, andmarketing design.
      - Technical understanding. Even better if you're able to code HTML, CSS, JavaScript, React and use Git.

      Why join Slite?
      - Work with talented & passionate people with diverse experiences and backgrounds.
      - Make a dent: we strive to shift the way people collaborate and organize at a large scale, potentially impacting millions of people.
      - Feel your impact: Slite is still early stage, everything we do matters and your impact is critical.

      Benefits
      🤩 Competitive salary and equity
      🏝 5 Weeks vacation + 11 French Holidays 🇫🇷
      📚 Buy any book policy
      🖥️ Remote setup: coworking or at-home setup, your pick. Slite covers your expenses.
      🌈 We go on team offslites every 4 months
      💻 A new laptop for a new job and whatever other equipment you need to excel

      Diversity of talents, opinions and backgrounds does matter to us. We are actively working at diversifying our team, that’s one of the reason we chose to be remote and create a writing tool that is used in diverse locations and by a lot of different users. If you don’t match the people on the team picture, please do not hesitate to apply or contact us!
    • 5 days ago
      Articulate is looking for a product designer who lives to create amazing customer experiences. We’ve just launched a new product (and brand) calledrise.com, and we’re really excited to hire a talented designer to join our product team. Never heard ofrise.com?Check out this video.
      If you’re a multi-talented individual who thinks about product development holistically and has great design and UX instincts, you’ve come to the right place. For this position, interaction design capabilities are paramount. As a member of our team, you’ll produce intuitive experiences by creating efficient user flows, detailed wireframes, innovative pixel-perfect visual designs, and interactive prototypes. You’ll work alongside development teams and fellow product designers to bring awesome products and features to life. We’re a small design team, so while your main focus will be on Rise, the ability to wear multiple hats and shift contexts quickly is key.

      What you'll do:
      • Craft efficient user flows, thoughtful wireframes, and high-fidelity interaction designs
      • Create detailed design specs with all manner of states considered, well-annotated and ready for handoff to our product development team
      • Support your designs with animated and sometimes interactive prototypes when needed to demonstrate an interaction
      • Serve as a working member of a swiftly moving cross-functional team working on multiple projects at one time
      • Meet with the executive team regularly to discuss product and transform product insights into intuitive, user-friendly application features
      • Conduct lightweight research of the competitive landscape and learn from user feedback
      What we're looking for:
      • An experienced product designer with at least 5 years’ professional experience in fully responsive web environments
      • Someone with a passion for amazing product design and an appreciation for elegant user experiences 
      • A well-spoken, humble creator who can present ideas effectively
      • A highly motivated individual who is self-directed and has high attention to detail
      • An outstanding team contributor who can provide a thoughtful viewpoint on product design in a flexible and easygoing way—you are well-versed in giving and receiving feedback constructively
      • An open-minded thinker who’s constantly in search of engaging, usable interaction patterns and cutting-edge design work in the real world
      • Skills in Sketch, Zeplin, Principle, Photoshop, and Illustrator are a must
      About Articulate

      Articulate is a highly successful, fully remote software company that’s changing the way the world learns. Our award-winning e-learning tools are used by 98,000+ organizations across the globe to create engaging online and mobile courses. Our customers include 93 of the Fortune 100 and 19 of the top 20 U.S. universities. And our online community of 800,000+ members is the largest, fastest-growing community in the industry.
       
      We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We’re all free to exercise our crafts the best way we know how to reach our goals as individuals and teams. Each and every one of us is focused on producing results that directly impact the company’s success. And we all strive to do what’s right by people, both internally and externally, instead of taking the shortest route to the highest profits.
       
      We honor people’s humanity in all of our disparate experiences and social locations, accepting each person as an individual with a story worth listening to and honoring. We believe that honoring everyone’s humanity means being committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position.

       
    • Doximity is transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients. We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build the future of healthcare.

      Doximity's Video Production team creates engaging content about our clients' products through short video animations. We work collaboratively with a group of writers, editors and client success managers, and we all strive to create content with a high production value that is informative, polished and engaging. Our team is expanding and we are looking for a motion graphics designer to join us full-time either from our San Francisco, CA office or remotely. This will primarily involve developing motion graphics and levering existing client content to create social videos for distribution on our platform, and will not involve film production or live shoots.

      This position requires project leadership and comfort in a very fast-paced environment. The successful candidate will have prior agency or healthcare industry experience and must be an excellent communicator, comfortable interacting with both internal teams and external clients.

      How you’ll make an impact:
      • Work independently managing multiple project priorities and deliverables
      • Create storyboards and bring to life the clients' brief to ultimately deliver high quality digital media
      • Animate various styles of motion graphic elements, including but not limited to: charts, infographics, text, logos, images. 
      • Enhance already produced live-action videos with engaging animations that help drive the narrative
      What we’re looking for:
      • 5+ years of professional motion graphics experience 
      • A strong storyteller and designer with an online portfolio showcasing your work (specifically, video reels including motion graphics)
      • Animation/motion graphics reel or portfolio showcasing your commercial/corporate video work and strong technical skills, design aesthetic, and awareness of current media trends
      • Strong sense of timing, pacing and movement in all animations
      • Advanced knowledge of Adobe Creative Suite, specifically After Effects, Illustrator, Photoshop, Apple Keynote
      • Experience developing project briefs and scripts into storyboards
      • Ability to follow brand design guidelines and ensure visual identity across all media
      • High attention to detail
      • Self-management and motivation to keep projects on track
      • Strong communication and collaboration skills 
      • Great customer service with emphasis supporting the corporate sector and the ability to deal with client issues quickly and positively, seeking assistance when required

      Bonus Points:

      • Experience working with and editing audio files
      About Doximity

      We’re thrilled to be named the Fastest Growing Company in the Bay Area, and one of Fast Company’s Most Innovative Companies. Joining Doximity means being part of an incredibly talented and humble team. We work on amazing products that over 70% of US doctors (and over one million healthcare professionals) use to make their busy lives a little easier. We’re driven by the goal of improving inefficiencies in our $3.5 trillion U.S. healthcare system and love creating technology that has a real, meaningful impact on people’s lives. To learn more about our team, culture, and users, check out our careers pagecompany blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us!

      Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

    • Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic and social opportunities worldwide. Every year, almost $2 billion of work is done through Upwork by skilled professionals who prefer the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? That’s the future of work. Come help us build it.

      This position is remote, and can be based in AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, MT, NV, OR, TN, or PA

      Upwork is looking for a Senior Product Designer who is enthusiastic about solving complex problems with the user at their heart. You will help drive experiences focusing on helping users find the best matches for their needs, working closely with product and engineering to create high quality and easy-to-use products that help our users achieve their goals and take their businesses to the next level. Working with our cross-functional team, you’ll define mental models and uncover ways to use the connections and interdependencies across our product to create flexible and powerful user experiences. You’ll also get to support our mission of creating economic opportunities so people have better lives. 

      This role requires curiosity, critical thinking, an ability to think abstractly and a thoughtful approach to problem solving. 

      Your Responsibilities:
      • Collaborate with user researchers, product managers, data scientists, developers, and other designers to frame problems and take ideas from ideation through implementation
      • Demonstrate high quality design practices by ensuring decisions are made with appropriate user insight and follow existing UX/UI systems while making well-informed decisions to create new patterns
      • Lead projects through an end to end design process: research, ideation, strategy, information architecture, interaction design, launch and testing.
      • Build a variety of design assets to communicate your concepts to a broad range of partners and end users; ranging from strategy and experience concepts to detailed design systems and assets
      • Work closely with developers to deliver a polished final product
      • Mentor members of the design team
      What it takes to catch our eye: 
      • 3+ years experience in industry experience as a UX designer dedicated to the complete UX design and development lifecycle of several successfully launched desktop or mobile applications
      • Experience at crafting experiences across multiple channels and operating systems including desktop and mobile. 
      • Must be self-motivated, excellent communicator, comfortable following direction, and able to balance great design with meeting short deadlines
      • Able to successfully lead all aspects of a project from start to finish
      • ***Portfolio is required***
      How to really knock our socks off:
      • Solving complex problems is why you get up in the morning 
      • Experience in working closely with and using data science to create stronger and more relevant user experiences
      • You thrive working in collaborative work environments and are able to work creatively with remote team members.
      • Strong work ethic with the drive and willingness to focus and commit
      • A passionate advocate for crafting high-quality designs that deliver memorable experiences that users will love.

      Come change how the world works.

      At Upwork you’ll help shape the future of work. From our offices in San Francisco, Santa Clara and Chicago, together we’re creating exciting new opportunities for a world of professionals. You’ll be part of a vibrant culture built on shared values: Inspire a boundless future of work, Build amazing teams, Put community first and, Bias towards action. Along the way you’ll have fun and enjoy the perks of a people-first company: Work from Home Wednesdays, daily breakfasts and lunch, regular in-office happy hours, top-notch benefits … and more. Check out Upwork’s spotlight on The Muse for a glimpse of our daily work/life balance.

      Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

      #LI-JS1

    • 1 week ago

      Outstanding ideas need outstanding execution. CobbleWeb works closely with digital entrepreneurs and forward-thinking companies to launch scalable web platforms and mobile-friendly applications for high-growth online marketplaces. Our performance-oriented approach is based on Lean Startup methodology and Agile principles, which put users at the centre of a transparent development process.

      By combining rapid iteration (via MVPs) with in-depth analysis of performance metrics and user feedback, we empower our clients to make informed decisions about their product evolution and tech stack, helping them to stay within budget, prove product/market fit, gain competitive advantages, and as a result grow their businesses successfully.

      This approach has helped our clients grow their revenues from zero to hundreds of millions of pounds and raise millions in funding from investors.

      What we are looking for:

      We are looking for a dynamic and resourceful UX/UI designer who can combine superb creative skills with functional design principles to support our clients’ business objectives. Someone who understands the importance of design in transforming an incipient idea into a thriving enterprise.

      Our ideal candidate has a keen understanding of business processes, a proven track record of collaborating with internal and external stakeholders, and the ability to create compelling visual designs that delight users and drive business goals. Your eye for detail, high levels of energy and superior communication skills make you an indispensable link between our clients and our internal product managers. Bonus points for design experience with digital platforms such as multi-vendor marketplaces.

      Why work with us? 

      You will never experience boredom as part of the CobbleWeb team, since we are not a cookie cutter software development company. Each project will have unique challenges that demand the use of the latest design strategies. Our clients understand that when they come to us they can expect innovative out-of-the-box solutions that produce real results.

      At CobbleWeb, we believe creativity and excellence are contagious. That’s why our people are the heartbeat of our company. Our London, UK headquartered agency is able to produce high-quality outcomes due to a close-knit team of dedicated subject experts situated across the world. Every quarter, we meet for a few days somewhere in Europe for a hackathon.

      Your Role:

      • Develop an understanding of each client’s business needs
      • Run discovery workshops with clients
      • Design and create user flows, storyboards and wireframe prototypes (Axure)
      • Collaborate with stakeholders such as product owners to ensure the best solution is designed
      • Create and manage visual guidelines (Design Systems)
      • Produce great designs that adhere to industry-leading trends ( Adobe Creative Suite or Sketch)
      • Ensure that all elements of the online user experience are optimised for improved usability, usefulness, and an exceptional visual experience

      Our expectations of you:

      • 5+ years’ experience working for a respected client or agency as a User Experience designer
      • A firm grasp of UX theory and methodologies
      • A strong portfolio that demonstrates your ability to design complex digital products
      • Working knowledge of the following technologies and software: InVision, Axure and Design Systems
      • Result oriented with a high commitment to executing tasks at pace and to the required standard
      • Clear and effective written and verbal communication; solid presentation skills
      • A team player who can work independently as well
      • Multi-tasking and time-management skills, with the ability to prioritise tasks
      • A Bachelor's degree or equivalent qualification

      When you start: ASAP (Full time remote job)


      Type of contract:

      • Permanent
      • Full remote position with 2 company retreats per year
      • Fixed working time (4 hours in common with GMT zone time)
      • Paid holidays


      THIS JOB IS NOT AVAILABLE FOR AGENCIES AND FREELANCERS.


    • 1 week ago
      Shopify has redefined commerce by raising the standard for how companies of all sizes sell their products and services. To help power 1,000,000+ merchants in more than 175 different countries, Shopify is always growing and finding new ways to create more value for commerce businesses around the world.

      As a Senior Product Designer for Polaris, you’ll work on the experience quality for Shopify’s design system. You will work with multidisciplinary UX teams made up of product designers, content strategists, user researchers, and UX developers to build a great experience for all of Shopify’s merchants. You’ll work alongside product managers and engineering teams to explore, build, and launch your ideas.

      Our team manages our style guide and the documentation you see on polaris.shopify.com, our React component library, as well as the education and advocacy for the design system both internally with teams within Shopify and externally with our partners building apps using Polaris for the Shopify ecosystem. 

      Requirements for the role:
      • Demonstrated experience building and scaling design systems
      • Knowledge of the end-to-end iterative product design process, including how to develop and use personas, job stories, journey mapping, content modelling, wireframing and prototyping, user testing, and high fidelity visuals
      • A passion for systems work
      • Strong communication skills and can demonstrate how you've collaborated across teams and disciplines
      • A deep empathy for the user and a desire to learn as much as possible about how they use Shopify on every platform
      • It's a bonus if you have worked with a distributed team and/or worked remotely.
      As a Senior Product Designer at Shopify, you will:
      • Work on projects from start to finish, while participating in various UX initiatives including design sprints, content mapping, sketching, wireframing, low and high fidelity prototyping, and leading stakeholder reviews. 
      • Partner with researchers to help your team develop empathy for our merchants and advocate for their needs. Data will be just one of the many tools you will use to help inform your work. 
      • Collaborate with different disciplines. You will work closely with engineers, product managers, researchers, and front-end developers to explore, build and ship your designs. You will help other disciplines understand the value design can bring to a project and ultimately build and ship the best products. 
      • Ship valuable and high-quality work without sacrificing speed. 
      We know that applying to a new role takes a lot of work and we truly value your time. Holly is looking forward to reading your application. If you’re interested in helping us shape the future of commerce, send us a few samples of your work: portfolio, wireframes, UX flows, publications, or whatever represents what you do best.

      This posting will close on Monday, March 30th at 9am EST.

      At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.
    • About Us

      Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We are an enterprise customer data platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

      Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simon’s platform empowers businesses to use enterprise-scale data and machine learning to power customer communications across every channel. Our unique approach allows brands to develop one-to-one relationships with their customers without building a bespoke in-house data infrastructure.

      At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

      The Role

      We are looking for a Director of Product Design to help take the visual language and user experience within our SaaS application to the next level. In this role, you will lead the Product Design vision and team. You will be responsible for designing new product functionality that is intuitive and accessible, solving UX challenges that include incorporating data science into marketing workflows and build data products for non-technical users. You will collaborate with Product Management and Engineering to improve current UI components, define user workflows, build new layouts, and oversee the visual language of our product. Through user research, experience maps, and the creation of wireframes and mockups you will guide what the user sees throughout the product development process.

      What You'll Do
      • Lead a team of phenomenal Product Designers
      • Build product design principles and implement them across the application and brand
      • Reason about the user experience across the platform and champion initiatives that will drive excellence in the product
      • Build visual concepts to communicate ideas and explore potential implementations of a capability
      • Define the user experience and behavior of UI elements in detail
      • Iterate on mockups, images, and design workflows for new and existing application components
      • Collaborate with members of the Product and Engineering teams to implement the vision for features within our platform
      • Develop design concepts for new and existing pages on our marketing websites
      • Conduct user interviews to discover needs, validate hypotheses, and conduct user testing
      Qualifications
      • 2+ years leading a team of product designs / UX designers / UI designers
      • 3+ years crafting user interfaces for SaaS web applications on desktop devices
      • 4+ years of experience within Product Design as a function
      • Experience crafting and working with design systems
      • Familiarity with CSS, JavaScript, and other web design tooling
      • Solid knowledge of UX standard methodologies and user-centered design methodologies
      • Solid understanding of typography, layout, color, and advanced design principles
      • Familiarity with standard methodologies for conducting user research and testing

      Visa sponsorship for this role is currently not available.

      Diversity

      We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.

    See 12 more Design jobs
  • Marketing / Sales (40) Marketing / Sales rss feed

    • Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

      Fastly’s customers’ use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travellers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real-time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

      We’re building a more trustworthy Internet. Come join us. 

      Solutions Product Marketing Manager

      As a Solutions Product Marketing Manager, you will play a critical role in defining and advancing the Fastly value proposition across one to two key industries. You will become an expert in your markets, developing end executing upon integrated go-to-market plans. This role requires close alignment with sales, demand generation, product management, and client services teams, driving cross-functional team projects and creating critical content to enable customer success. Our product marketing team is growing quickly, and we are looking for someone who is excited to play a critical role in driving sales success in these industries.

      What You'll Do

      • Develop go-to-market strategies, identify impactful solutions and use cases, contribute to thought leadership, and open up new market opportunities for target industries
      • Work continuously with industry-specific sales, sales engineering, and product teams to create compelling messaging that aligns to our product value propositions
      • Deliver sales trainings and create sales tools to disseminate information across the team
      • Support Fastly’s industry-specific demand generation campaigns by creating high impact assets including white papers, solution briefs, webinars, infographics, landing pages, and blogs
      • Become a subject matter expert at Fastly in 1 to 2 core industries, engaging closely with corresponding industry-focused sales teams and sales engineers and representing us at industry events
      • Stay abreast of industry trends and developments through ongoing research and analyst engagements and leverage insights to develop targeted messaging
      • Create buyer personas for your industries in order to articulate their concerns, identify buying trends, and ultimately understand how Fastly can help address their needs

      What We're Looking For

      • 4+ years of proven track record in delivering highly technical products to an enterprise buyer
      • Strong analytical abilities, with experience sizing and prioritizing market opportunities
      • Excellent copywriting, editing and communication skills
      • Highly competent and confident presenter and trainer
      • Proven ability to understand complex technologies and apply learnings to extract compelling value propositions for different audiences
      • Ability to provide consultative input to senior sales leaders based on market insights 
      • Ability to juggle multiple projects in a dynamic, high-pressure environment
      • Attention to detail and discipline to follow established policies and process or create new processes as needed
      • Experience leading complex, time-sensitive cross-functional projects, preferably in the cloud space
      • Experience in the CDN, security or cloud computing space would be highly valued

      Why Fastly?

      • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
      • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
      • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
      • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
      • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

      We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

       

      Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.  

      Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

      *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

      Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

    • RainForest (US only)
      3 days ago
      Rainforest is searching for a Strategic Finance Manager, reporting directly to the Head of Finance, and sitting with the CEO and COO for all key strategic decision-making.

      We’re building our business a little differently, and we’re looking for someone who is excited by our particular vision: stay small and IPO. We want to get to IPO revenue, growth rates, and margin, while staying under 200 people. To do this, our core operating principle is ‘nail with people, scale with software.’ We expect every member of our team to build operational leverage not through hiring humans but through creativity, software and outside services.

      We are building towards this ambitious outcome from a position of strength. We are cash-flow breakeven with money in the bank and stage-appropriate ARR. We have patented, differentiated and defensible core technology, and a huge market that has yet to be solved through software.

      Function and Responsibilities:
      • Apply an analytical approach to support strategic decision making, with a focus on capital allocation decisions, headcount growth and long-term financial planning
      • Work on Rainforest's operating model, financial & metrics reporting and related deliverables for executives, functional leaders and the board of directors
      • Own Rainforest’s forecasting and budgeting capabilities for the full P&L, ongoing reporting processes such as the annual budget and monthly / quarterly packages
      • Assist management team in communication with board and external stakeholders
      • Facilitate ad-hoc and cross-functional strategic and operational projects and execute on strategic projects independently and with Business leaders
      • Analyze revenues, expenses, and monthly actual to ensure accuracy and perform variance analyses to ensure financial performance of the business
      • Partner closely with accounting team to ensure deep understanding of financials and deliver accurate financial reporting
      • Provide detailed analyses on trends that will assist in decision making and corporate plannin
      Requirements:
      • 4+ years experience in finance for a rapidly growing software company (ideally SaaS or a business with a subscription component), with clear title progression and outperformance at each level
      • Ability to work independently, think creatively, manage multiple projects and deliver results in a fast-paced, cross-functional environment
      • Experience presenting analysis and recommendations at executive & board levels
      • Able to operate on multiple levels of abstraction, from strategy to execution, be business-minded and collaborative
      How We'll Reward You
      • Competitive compensation and stock options
      • 100% Medical, dental, and vision insurance covered (75% for dependents)
      • Voluntary 401k program
      • Weekly lunch stipend
      • Subsidized commuter benefits
      • Unlimited Vacation
      • 3x/year company offsites to bond with the entire company and explore exciting destinations around the world (last 3 off-sites: Okinawa, Budapest, Kuala Lumpur)
      • We are a remote first company!
      Our commitment to diversity & inclusion
      At Rainforest QA we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.
    • Frontastic (Europe only)
      5 days ago

      Frontastic is looking for a Partner Manager (f/m/*) as full-time employee.

      ABOUT US

      We're a fast-growing startup founded in 2017 to bring APIs into better human interaction. We offer a cloud platform accelerating teams to create mobile-first frontends for the API economy. We're doing this as a 100% remote native company: currently 28 people from 8 countries in Europe (and counting).

      ABOUT THE ROLE

      As Partner Manager you are the connection pillar between our partner community and Frontastic. You will work closely with the executives, the sales departments and developers of existing and potential business partners and agencies in order to generate joint business. You have a background in partner management in the Software as a Service industry and ideally a deep understanding of the E-Commerce industry. You are communicative and love to talk to C-Level and decision-makers of potential partners on equal terms.

      WHAT YOU'LL DO

      • Partner with sales to drive partner sourced referrals and effectively co-sell with agency partners.

      • Lead and collaborate with the Frontastic marketing and product teams to develop and implement effective go-to-market strategies (new integrations, new features, new markets) with new and existing partners.

      • Responsibilities include working with and communicating across multiple team functions within Frontastic and within partner organizations.

      • Work with partners to drive joint marketing initiatives through events and other marketing campaigns.

      • Work with the partners to develop partner success metrics, including specific KPIs that drive customer adoption and revenue growth for both Frontastic and the partner.

      • Work closely with the Frontastic product and client success teams to ensure smooth on-boarding experiences and servicing processes of acquired new customers using partner integrations via the Frontastic platform.

      • Deliver compelling capabilities demonstrations of the Frontastic platform and address high-level technical questions, serving as a subject matter expert around how customers use Frontastic to build seamless user experiences.

      • Act as a primary point of contact/product owner for solution and partnership.

      • Plan, organize, lead, and control balanced revenue growth, continued customer awareness and customer satisfaction with a long term, multiyear focus.

      • Serve as a role model, source of inspiration, and coach for less experienced peers.

      • Partner with leadership in cultivating an environment of teamwork, openness, creativity, and continuous improvement.

      • You may speak at meetups and conferences

      WHO YOU ARE

      • You reside and work in Europe

      • You have good writing and communication skills in English

      • Speaking German is an advantage (but not necessary), as we currently have a large share of German customers.

      • You're an experienced partner manager in the software industry or worked in direct sales roles for at least 3 years.

      • You're experienced in the e-commerce industry.

      • You understand business partner and customer requirements and problems and are able to translate them into product features

      • You know what to prioritize, creatively solve complex problems, and use data to make decisions. You have a deep level of knowledge about how businesses work, keep up with relevant practices and trends, and know the competition.

      • You are a great salesperson with sales methodology knowledge. Your extensive experience will allow you and others to skillfully negotiate wins internally and externally while maintaining strong relationships.

      • You have a passion for getting things done, carry out responsibilities with minimal direction, enjoy working hard, are full of energy for challenges, and seize opportunities more than others.

      • You can relate technical benefits and constraints of a platform to business requirements and are willing to embrace problems by non technical shareholders and incorporate their requirements.

      • You have an open and honest personality with a good sense of humour and a confident appearance

      • You're good at networking and getting in touch with others quickly

      • You have a well-structured working style and are used to managing many projects at the same time.

      • Please note: this role does involve an amount of travel (up to 30%) mainly within Europe.

      OUR VALUES

      Our team strives to constantly improve itself following these values:

      • Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.

      • Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).

      • Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.

      • We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration is key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.

      • Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.

      HOW WE WORK

      We're a 100% remote-native company. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication.

      We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.

      We meet four times a year in person: one five-day retreat and three two-day retrospective focused meetings.

      COMPENSATION

      For this particular job we are offering to pay between 80.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation. In addition, we offer 28 vacation days and €200/month co-working stipend. Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent  benefits beyond that. We strive to find a good balance between local laws and conventions, and a general fairness. And we're always open to your suggestions.

      WE'D LOVE TO HEAR FROM YOU!

      If this job sounds interesting to you, please try to point out where you match to our requirements in a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!

    • Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

      We are looking for a Zoom Phone Sales Manager for the Majors segment (1,001 to 10,000+ employee size, Non-named and Named Accounts) with the right energy, competitive spirit, personal drive and track record of success in Sales. This position involves working with existing and new customers to provide them Cloud PBX services that meet their telephony and video needs.

      Responsibilities:
      • Lead a team of Zoom Phone Account Executive’s to achieve quarterly quotas
      • Mentor team members and lead complex sales engagements
      • Develop a strong understanding of key product differentiators, sales methodologies and processes. 
      • Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives. 
      • Develop a sales’ strategy for the assigned territories that will identify and target prospective customers. 
      • Prepare and present sales presentations to Executive and C- level prospective clients
      • Manage the sales pipeline from first contact through the successful implementation of our solution. 
      • Communicate regularly and effectively with Sales Operations, providing accurate and timely sales forecasts, and maintaining accurate and current records in Salesforce.com automation system
      • Drive team growth through effective and strategic hiring Continuously work to educate and promote growth for direct reports 
      • Continuously work to educate and promote growth for direct reports
      Requirements:
      • 3 years + experience managing a direct or sales overlay team is preferred
      • 10 + years of Account Executive experience at a technology company
      • Experience selling to Majors and Enterprise clients
      • Direct Cloud PBX Product selling experience
      • Direct PBX and/or S4B deployment experience required
      • Experience selling to Enterprises
      • A proven track record of closed sales, client satisfaction, & team work
      • Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process
      • Demonstrated ability to accurately manage a multi-channel pipeline and forecast in Salesforce.com
      • Must have strong verbal skills with consultative professional business acumen
      • Must be detail oriented, organized, ethical, responsible, & self-motivated
      • Salesforce CRM experience preferred
      • BA/ BS or equivalent experience
      Zoom Video Communications Company Culture Highlights, Denver:

      • Winner of Comparably's Award for Best Company Work-Life Balance 2019
      • Winner of Comparably's Award for Best Company Compensation 2019
      • Winner of Comparably's Award for Best Company Happiness 2019
      • Winner of Comparably's Award for Best Company Perks & Benefits 2019
      • Sales Department is ranked in the top 5% of companies for Diversity on Comparably.
      • Zoom Video Communications is ranked in the top 5% of companies for Professional Development on
      Comparably.
      • Zoom Video Communications is ranked in the top 5% of companies for Overall Culture on Comparably.

      Get an inside look at the Denver office & culture here: https://youtu.be/xlR46BvpIuI

      Check us out with a free download: zoom.us/download    

      Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom! 
    • Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

      We are looking for a Zoom Phone Professional Services Sales Representative to work in close partnership with our Product teams, Phone Specialists, Account Executives and Service Delivery teams.

      The Zoom Phone Professional Services Sales Representative will be responsible for positioning and selling professional services across all segments & business verticals.  They will drive the Professional Services sales process by documenting needs and the initial solution scope to ensure customer satisfaction and prevent customer expectation gaps during the delivery cycle. 

      This position involves working with existing and new customers to position PBX implementation services that meet customer telephony and video needs.  Additional responsibilities include:

      Responsibilities:

      • Meet or exceed service sales and business objectives must be able to work across multiple time zones

      • Develop a strong understanding of key product & service differentiators, sales methodologies and processes

      • Train & develop Account Sellers on the process of identifying & pre-qualifying service opportunities

      • Be an innovator that will help our global company discover new ways to sell our services and drive new business initiatives

      • Partner with Phone Specialists, Account Executives & Engineering to attach Zoom professional services to appropriate Zoom Phone opportunities

      • Conduct high-level conversations with C-Level and VP -Level Executives to address business phone deployment needs

      • Work closely with internal teams to drive customer feedback and improve Zoom Professional Services Offering

      • Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates

      • Work strategically with account teams & management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions

      Requirements:

      • 5+ years of Business Telephony Services & Implementation experience

      • Must have Professional Services / Pre-Sales Experience

      • Post Sales & Implementation Experience is a plus

      • Experience selling to C-Level Executives at large organizations (Majors and Enterprise customers)

      • Direct PBX (CUCM and/or S4B) deployment experience required

      • A proven track record of closed sales, client satisfaction & team work

      • Skilled in effective discovery, conducting presentations, online meetings, adhering and adopting a measured sales process

      • Must be able to operate in a dynamic, fast paced environment and handle ambiguity

      • Analytical thinker with Project Management experience

      • Demonstrated ability to accurately manage a multi-channel pipeline and forecast in Salesforce.com

      • Must have strong verbal skills with consultative professional business acumen

      • Must be detail oriented, organized, ethical, responsible & self-motivatedBA/ BS or equivalent experience

      Check us out with a free download: zoom.us/download    


      Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom! 

    • We Are…

      Shogun: A powerful page builder platform for eCommerce stores, and we're on a mission to empower anyone to easily create high converting eCommerce pages, through a delightful product experience!

      You Are…

      Creative, positive and energized by connecting with people on a human level. You love taking on new challenges and leading from a place of service. You care about fostering positive relationships throughout all aspects of your work and managing conversations both on and offline. Sound like you? Read on...

      We are looking for a Social Media Community Manager to help scale our brand initiatives by creating and implementing creative solutions. As a branch of our marketing team, you'll help plan and manage the day-to-day activities for our social media, event, and email strategies to build a community around the Shogun brand!

      Responsibilities:

      • Set, plan, and implement social media and communication campaigns and strategies.
      • Provide engaging text, image, and video content for all social media and professional accounts.
      • Write copy for and manage weekly newsletters
      • Monitor, track, and report on feedback.
      • Help organize and promote events to boost brand awareness.
      • Coordinate with Marketing, Design and Content teams.
      • Liaise with Development and Sales departments.
      • Respond to customers in a timely manner.
      • Build relationships with customers, industry professionals, and journalists.
      • Stay up-to-date with digital technology trends.

      Basic Qualifications:

      • BS degree in Marketing or relevant field.
      • Proven work experience as a community manager or similar role.
      • Experience planning and leading community initiatives.
      • Experience identifying and track relevant community KPIs.
      • Proven hands-on experience with social media management.
      • Knowledge of online marketing.

      Preferred Qualifications:

      • Excellent verbal communication skills.
      • Excellent writing skills.
      • Excellent interpersonal and presentation skills.
      • Ability to interpret website traffic.
      • Attention to detail, critical-thinker and problem-solver.
      We offer:
      • Competitive salary
      • Competitive equity
      • Benefits (Health and PTO)
      • A highly skilled and dedicated team that is fun to work with.
      • Remote work – We are a fully distributed team that works from anywhere with good internet.
      • Occasionally we hire on a full time contractor basis to begin with. Team members enjoy the same opportunities for great compensation, full time positions, equity, and consideration, regardless of location.

      Shogun supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class

    • 1 week ago
      Rainforest is searching for a head of Finance, reporting directly to the COO, and sitting with the CEO and COO for all key strategic decision-making.

      We’re building our business a little differently, and we’re looking for someone who is excited by our particular vision: stay small and IPO. We want to get to IPO revenue, growth rates, and margin, while staying under 200 people. To do this, our core operating principle is ‘nail with people, scale with software.’ We expect every member of our team to build operational leverage not through hiring humans but through creativity, software and outside services.

      We are building towards this ambitious outcome from a position of strength. We are cash-flow breakeven with money in the bank and stage-appropriate ARR. We have patented, differentiated and defensible core technology, and a huge market that has yet to be solved through software.

      There are few roles more critical to delivering this vision than our finance leader, and the right person will be excited to be a critical part of doing something that has never been done before. We are looking for an ambitious, ‘high slope’ finance leader who will help join us on this journey from where we are today all the way to IPO.

      Function and Responsibilities:
      • Apply an analytical approach to support strategic decision making, with a focus on capital allocation decisions, headcount growth and long-term financial planning
      • Own and manage Rainforest's operating model, financial & metrics reporting and related deliverables for executives, functional leaders and the board of directors
      • Lead Rainforest’s forecasting and budgeting capabilities for the full P&L, ongoing reporting processes such as the annual budget and monthly / quarterly packages
      • Assist management team in communication with board and external stakeholders
      • Facilitate ad-hoc and cross-functional strategic and operational projects and execute on strategic projects independently and with Business leaders
      • Analyze revenues, expenses, and monthly actual to ensure accuracy and perform variance analyses to ensure financial performance of the business
      • Partner closely with accounting team to ensure deep understanding of financials and deliver accurate financial reporting
      • Provide detailed analyses on trends that will assist in decision making and corporate planning
      Requirements:
      • 6+ years experience in finance for a rapidly growing software company (ideally SaaS or a business with a subscription component), with clear title progression and outperformance at each level
      • Demonstrated experience owning the model, driving and delivering the right metrics to stakeholders, and driving strategy while balancing the near-term needs of the business against longer-term financial and strategic goals.
      • 2+ years experience in strategic finance in a large public software company
      • Ability to work independently, think creatively, manage multiple projects and deliver results in a fast-paced, cross-functional environment
      • Experience presenting analysis and recommendations at executive & board levels
      • Able to operate on multiple levels of abstraction, from strategy to execution, be business-minded and collaborative
      How We'll Reward You
      • Competitive compensation and stock options
      • 100% Medical, dental, and vision insurance covered (75% for dependents)
      • Voluntary 401k program
      • Weekly lunch stipend
      • Subsidized commuter benefits
      • Unlimited Vacation
      • 3x/year company offsites to bond with the entire company and explore exciting destinations around the world (last 3 off-sites: Okinawa, Budapest, Kuala Lumpur)
      • We are a remote first company!
      Our commitment to diversity & inclusion
      At Rainforest QA we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.
    See 33 more Marketing / Sales jobs
  • Product (27) Product rss feed

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Lead Product Manager, Connected Workflow to help us change the way digital products are designed.

      About the Team:

      We are hiring for a Lead/Group PM in the Core Zone. The scope of this role will initially include strategic oversight over the Connected Workflow Group, including: Engagement (Home, Notifications, Spaces, Streams), Discoverability (Share, Permissions, Search), and Mobile.

      What you’ll do:

      • You will drive the long term strategy for core product areas, leading key initiatives and driving cross-functional alignment
      • You’ll collaborate with PMs, designers, engineers, and researchers to identify customer pain points and pitch new product opportunities
      • You will grow and coach a team of exceptional PMs who obsess over building impactful and delightful products
      • You’ll be a champion of InVision’s users, deeply understanding their contexts and workflows to create strategies and drive product priorities
      • You will partner with product marketing to develop narratives that communicate the value of InVision’s products
      • You’ll work together to share the impact of the team’s work with our users and prospects.

      What you’ll bring: 

      • 7+ years as a Product Manager or similar
      • 2+ years as a Sr. or Lead PM with responsibility over 1-2 product managers
      • You’ve played an instrumental role in creating great products that customers love to use
      • History of driving large initiatives to success and demonstrating business outcomes
      • Demonstrated experience driving 0 &gt; 1 products from ideation to successful adoption
      • Track record of Product Leadership, including hiring and managing performance of PMs
      • Ability to create strong relationships with cross-functional partners and to communicate and influence clearly and effectively to achieve team goals
      • Experience with SaaS strongly preferred

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup &amp; wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • Because you belong at Twilio

      The Who, What, Where and Why

      Twilio IoT is one of the fastest growing businesses at Twilio and as we embark on our next phase of growth, we are seeking a Sr. Product Marketing Manager, who can own positioning and shape our narrative in the market. As a senior member of the team, you will be responsible for understanding our products, customers, market alternatives, and the market trends to establish Twilio IoT’s differentiated leadership position. Reporting to the Head of Marketing for Twilio IoT, this is a critical position with an incredible opportunity to have an impact on Twilio's success.

      Who?

      Twilio is looking for a leader who lives the Twilio Magic and has a demonstrated track record of driving product success. 

      You have:

      • Understanding of the IoT stack, from embedded devices and connectivity to cloud services. 
      • Technical background with an engineering degree and/or product management experience. 
      • Experience gathering and analyzing customer insights, competitive intelligence and market trends.  
      • History of category creation, thought leadership and shaping the narrative in the market.
      • Track record of partnering with product to develop product strategy and roadmap.
      • Strong communication, story-telling, writing, content-creation and presentation skills with the ability to take the complex and make it simple.
      • Experience presenting at the C- level to customers and prospects, as well as to analysts and the press.
      • Experience leading product launches, from crafting pricing and messaging to managing the launch tactics. 
      • A data-driven mentality with strong analytical and research skills.
      • A hands-on leadership experience, from strategic thinking and planning to project managing and executing, you can do it all.

      What?

      As a Sr. Product Marketing Manager, you will live the Twilio Magic values:

      • BE AN OWNER: Own the Twilio IoT positioning and category creation. 
      • WRITE IT DOWN: Craft the story and narrative we want to tell in order to drive product preference and customer adoption and ensure it is reflected in all our communications, including website, case studies, whitepapers and sales pitches.    
      • DRAW THE OWL: Analyze the customer insights, market alternatives and work with product teams to define the product’s sustainable competitive advantages, positioning, and messaging. 
      • BE BOLD:  Define the positioning and narrative that breaks through the clutter of noise and crystallizes why Twilio IoT is the superior choice. Evangelize and advocate the narrative in the market with customers, analysts and media. 
      • WEAR THE CUSTOMER’S SHOES: Gain a deep understanding of the customer buy team (both the business and technical buyers) and buying journey and effectively disseminate the lessons learnt into the product strategy, roadmap, messaging, content, and sales strategy.  
      • RUTHLESSLY PRIORITIZE: Be able to manage conflicting priorities from the various senior stakeholders and execute each committed program/initiative well. 
      • DON’T SETTLE: Be continuously testing and learning to improve how we position our portfolio and go to market better.

      Why?

      Twilio IoT is transforming the way companies connect and manage their IoT devices. We are empowering developers to build any IoT solution they can imagine on a scalable, trusted and flexible developer platform. The IoT team is one of the coolest and fastest growing Business Units within Twilio. The IoT Product Marketing team at Twilio is responsible for driving the market success of our IoT product line through world-class messaging and positioning, and storytelling that is rooted in deep customer and market insights.

      Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

      Where? 

      While working remote, you will still enjoy our incredible perks: monthly Kindle book reimbursement, monthly gym reimbursement, unlimited PTO, monthly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook. 

      About us:

      Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

      Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

    • 5 days ago

      Our team is looking for an experienced Product Manager who will act as an enabler in our journey towards realigning our customer experience around a feature-rich and open ERP platform.

      In collaboration with the Director of Product Management, this role will own the vision, definition and delivery of specific modules of our ERP solution and will be a key contributor in our overall product strategy. With over 2,000 customers and a robust partner network, your actions and contributions will have far-reaching impacts on our multi-product business. 

      Your implementation strength will come from actively collaborating with your dedicated scrum team that is comprised of senior and tenured Unanet and Clearview engineers as well as experienced engineers that have built out advanced mobile and web applications in multiple other organizations.

      Who You Are

      • You’re a passionate and experienced Product Manager who is great at understanding and evaluating customers and end user needs
      • You’ve planned, brought to market and supported multi-functional Mobile/Web applications in production
      • You’re hungry and humble, knowing that you can drive building out a best-in-class user experience and do it even better than you have previously
      • You’re disciplined and organized so that you can capture product requirements for transitioning proof-of-concept ideas into production-ready features

      What You Get to Do

      • Develop a deep understanding of user personas across our multi-product business and leverage that to be the sounding board for internal and external stakeholders and customers
      • Collaborate and contribute to building out the product roadmap for all things ERP and work closely with a variety of stakeholders and cross-functional teams to execute the roadmap by planning and prioritizing objectively
      • Become a Unanet go-to product expert; guide your team in troubleshooting production-escalation issues with your strong software and technical skills; train internal and external customers on new product integrations
      • Set your engineering team up for success by collaborating closely with them in sprint activities, providing them with relevant user stories and guiding them in estimation 

      Experience

      • 4+ years of software product management experience in an Agile environment
      • Attitude that encourages collaboration, self-organization, accountability and a drive to deliver high-quality products
      • Value collaborative teamwork analysis, design and execution of high-impact product, project, and process initiatives
      • Ability to identify gaps, program risks and proactively address them
      • Strong technical writing and visualization skills
      • Strong execution and product delivery skills
      • Ability to work under tight deadlines
      • Experience with and ability to work and communicate cross-functionally and remotely
      • Must be authorized for non-sponsored employment in the U.S.
      • Bachelor's degree

      30 days - Understand &amp; Contribute

      • Understand Unanet from the lens of current product capabilities and what is expected to be delivered in the next 2 quarters of our roadmap
      • Help clarify and realign those requirements by writing epics and user stories; refine them with your implementation team
      • Assess the purpose and value of having a strategy centered around specific customer problems and use that knowledge to help understand the rest of the deliverables on our 2020 and 2021 roadmap 
      • Work with our Agile Coach, UX Lead and Tech and Team Lead to better understand your team’s nuances and capabilities

      60 days - Evaluate, Realign &amp; Define

      • Using the above mentioned framework, reach out to internal and external stakeholders to build relationships and help understand what direction we are going in and why
      • Empowered by what you’ve learned, work with the Director of Product Management and UX Lead to question, redefine and revalidate the roadmap for the next three (3) quarters
      • Working with your scrum team, further define and solidify those deliverables

      90 days - Execute &amp; Evangelize

      • Drive our Go-To-Market plan for respective deliverables
      • Evangelize the roadmap, commit lighthouse customers and help define success metrics for adoption and engagement
      • Be the guiding light (i.e., lead by example) for your scrum team as they execute on newly-defined deliverables for the next three quarters

      About Unanet

      With headquarters in Dulles, Virginia, Unanet serves more than 2,000 businesses with its ERP software solutions purpose-built for professional service organizations. Unanet's software helps project-driven organizations reliably plan, track and manage projects, people, and financials. Unanet's customer-centric culture means we strive to deliver insights with personal service.

      At Unanet you will work collaboratively with colleagues equally committed to achieving customers' expectations. We take pride in delivering more than technology, but also the extra support and service customers need.

      Selected as one of the 'Top Places to Work' three years running, Unanet's culture is collaborative, dedicated and energetic. We offer a competitive salary, health and life insurance benefits, and the potential for bonus.

      Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Lead Product Manager, Studio to power our screen design editor, InVision Studio. 

      About the Team

      We’re looking for experts who can turn product ideas into reality and strategize to deliver a diverse suite of products for millions of customers, from the small to the behemoth. We’re excited by challenges of scale—both the number and size of customers—and a diverse set of products. If you’re looking for variety, we have it.  We’re motivated to not only deliver the best products, but also to personally achieve. At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design creation, sharing, and collaboration experience magically frictionless. As the Lead Product Manager, you will partner with our engineering and design partners to set strategy, vision, and roadmaps for the team, balancing technical trade offs, customer requests, and market trends. 

      What you’ll do

      • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing
      • You’ll take on the role of a player-coach, balancing strategy and execution among your group
      • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality 
      • You’ll manage the roadmap for our product area, refining feature ideas and maintaining existing features to drive business goals
      • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

      What you’ll bring

      • You have 7+ years as a Product Manager or similar role
      • Experience working within a Design Thinking, Design rich background ideal
      • Experience with SaaS strongly preferred
      • You have a successful track record of diving into big projects and managing them from start to finish
      • You’ve managed or mentored a small team of product managers
      • You take a metrics-driven approach to product development and growth
      • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
      • You thrive in a variable and demanding startup environment

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup &amp; wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • 1 week ago

      We’re looking for a product expert to manage our product development and release process. You’ll work closely with our CEO, designers, and engineering team to build a great product that over 40,000 creators use to earn a living.

      • Work closely with the engineering team to schedule work, plan and organize product backlogs, attend team stand up and retro meetings.
      • Work with customer success to ensure documentation is in place for new features and the support team is ready to answer tickets.
      • Assist the marketing team with product-focused marketing to get the most adoption and new accounts from each new feature.
      • Use data in Amplitude to determine success of a feature and plan product changes to improve specific metrics (e.g. trial to paid conversion rates).
      • Manage the beta process for new features before a full rollout.

      Requirements

      The right candidate should:

      • Have extensive experience in product management at a SaaS company.
      • Understand how to use metrics to determine the success of a release and make changes accordingly.
      • Understand how to use great onboarding to drive more product engagement.
      • Pay attention to details, enjoy schedules and roadmaps, and be very organized.
      • Be a great writer to effectively communicate with the team and customers.
      • Be autonomous, self-driven, and remote-disciplined to work effectively in a 100% remote company.

      Benefits

      • 3 weeks paid vacation, increasing to 4 weeks paid vacation after 1 year on the team
      • $1,000 yearly vacation bonus for taking 5 consecutive days of vacation
      • 8 paid holidays
      • 2 weeks of sick leave per year, including mental health days
      • Up to 6 weeks paid bereavement leave, medical leave and natural disaster leave after 6 months of employment, 2 weeks of each paid leave in your first 6 months
      • Excellent medical, dental and vision benefits
      • 12 weeks paid parental leave for primary caregivers, 6 weeks paid parental leave for secondary caregivers, with flexible scheduling in your child’s first year
      • 52% of profits shared with the team
      • $2,500 equipment allowance every 2 years
      • 401k with a 4% match
      • Learning & Development budget of $200 per year
      • Yearly conference credit - registration, travel and meals
      • The team gathers twice a year for fantastic in-person team retreats

      How to Apply

      Please apply using this link or the 'Apply for this job' button below. The role will close on April 3rd.

      The salary range for this role is $85,000 - $130,000.

      ConvertKit is an equal opportunity employer. We value diversity in all of its forms and we hire the best person for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for.

      We encourage every person who is interested to apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Take the leap - you never know, you might just be the perfect person for one of our open roles, even if you don’t match 100% of the job description.

      About ConvertKit

      ConvertKit is on a mission to help creators earn $1B using our SaaS email marketing platform. We are 100% independent, 100% remote and are growing rapidly.

      We are proud to have built a product that our customers love, and we’re looking for people who have enthusiasm and belief in our mission, vision, and values to join our team.

      A few things that make ConvertKit interesting:

      • We are a 100% remote team with the goal of a small efficient team.
      • Bootstrapped, profitable, and growing quickly. We're #23 on the 2019 Inc. 5000 list of fastest growing companies
      • We put a high emphasis on work/life balance, and we value and strive for 40 hour work weeks.
    • Now Hiring: Senior Product Manager
      We are looking for a Senior Product Manager to define and execute the strategic vision for the Gatsby’s Cloud experience.
      About Gatsby

      Named as a Rising Star on the 2019 Forbes 100 Cloud List, Gatsby has quickly grown to be one of the biggest and most exciting open source projects on the web. It aims to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source.

      As a remote-first, community-focused team, Gatsby’s core values include transparency (we work in public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type.

      Details of this role:
      • Type of work: Full time
      • Location: Remote (preference for UTC-8 to UTC+0)
      Why we’re hiring

      Gatsby’s newest product, Gatsby Cloud, will address the high-demand for more robust features necessary for complex or large-scale sites. As product manager, you will helps set the strategic vision for the Gatsby Cloud experience. You will partner with both internal stakeholders such as engineers, designers, sales, marketing, as well as external stakeholders.

      Why this is interesting

      You will have the opportunity to shape the commercial side of the business, making the already wildly-popular open source framework shine through our hosted cloud product. We need to establish ourselves as the obvious best-of-breed platform for building, deploying, and maintaining Gatsby sites at any scale.

      What you’ll do on a day-to-day basis:
      • Determine what gets built and delivered to customers. You’ll acquire, as quickly as possible, deep knowledge of the customer, of the data, of internal stakeholders, and of the market and industry. Your job is to see the forest and the trees clearly enough to identify the product paths through it.
      • Work directly with engineers to build exceptional products. You will lead the product development process from roadmap development to building, testing, and launching products on time.
      • Balance multiple personas. You’ll own product for a number of different personas that are using Gatsby (content creator &amp; editors, other marketers, execs, agencies). You’ll have to balance their needs and priorities.
      • Balance the business needs and technical constraints by navigating bottlenecks, providing escalation management, and anticipating trade-offs.
      • Own competitive positioning for Gatsby Cloud. The Senior Product Manager owns feature development and documentation that makes a Gatsby stack the resounding preference in web building.
      • Identify and break down complex business problems into smaller solvable pieces that can be clearly communicated to all stakeholders.
      • Advocate for the customer by being a champion for the user experience and having deep customer empathy.
      Experience & Qualities

      You’ll need to hit the ground running, which means the following experience will be necessary.

      • Launched products successfully as a PM in a startup environment. We’re iterating rapidly on a number of fronts, and tend to optimize for quickly getting product in the hands of users (and receiving feedback) over Platonic feature-completeness.
      • Launched successful technical products. While you won’t be directly PM-ing the developer persona, a huge part of the Gatsby experience is the Gatsby CLI and suite of related tools (GraphQL, hot reloading environment, etc). A comfort with technical details is paramount — bonus points for specific knowledge about front-end development and/or CMSs.
      • Great judgment. You will need to consistently manage tradeoffs and evaluate new ideas. These decisions often have a vast impact. As Amazon puts it, “leaders are right. A lot.”
      • Write, speak, and think clearly. Gatsby is a distributed company and relies heavily on crisp and thorough writing. Your ability to get the right feedback and align the company will rely heavily on thoughtful synthesis of internal and external conversations and strategic planning into product documents, and clear communication to all stakeholders.
      • Leverage metrics to focus on value. You have experience using data and metrics to back up assumptions and assertions of business value. You also leverage your strong analytical skills and ability to dive deep to develop a nuanced understanding of your product and customers, and to create effective strategies.
      • Comfortable owning entire products. You will be managing Gatsby’s commercial product. As a product-driven company, a large proportion of whether we hit our annual revenue targets will be whether we’re able to ship enough value to our company.
      • High level of curiosity. The web is an incredibly diverse place with a huge number of different communities. You’re fascinated to learn about the challenges, workflows, and hopes and dreams of a wide variety of people.
      • Trustworthy. A great product manager is trusted deeply by the engineering team. Tech leads and engineering ICs feel comfortable DM-ing their product manager at any time when they run across product questions in their day-to-day work, because they can count on getting accurate, thoughtful, helpful context.
      The best parts of this job
      • Your role will be key to making Gatsby the next way to build on the web—and a technology that enables the next billion internet users. ‘Nuff said.
      • You will lead the production of one of the most highly-anticipated products in the web development space. Freelance developers and enterprise companies alike are eagerly awaiting the launch of Gatsby Cloud---and you will lead it.
      • You will have an opportunity to play a huge leadership role in a high-profile, growing company. Next to the CEO, this is perhaps the most cross-functional role in the entire Gatsby organization. You’ll have the chance to influence the work of almost everyone in the company.
      • You get to interact with an active, open, friendly community of developers that are really excited about building high-performance, fun-to-use websites. Their energy is often infectious, and you will leave conversations with them even more excited about Gatsby.
      The worst parts of this job
      • Product and strategic direction can change. We’re building a whole new area of growth in an absolutely huge potential market. If we’re not changing directions relatively quickly, that would be surprising.
      • You will need to ruthlessly prioritize your workflow. Because our user audience is so diverse, there’s a huge amount of potential things to do at any time. You’ll need to be comfortable with thoughtfully choosing where to focus and communicating that.
      • Stakeholders are dispersed far and wide. The largest clustering of people in one place is 5 folks in our Berkeley office. We have a strong sense of identity and are very close, but if in-person interactions with a large number of people is important to you then this may not be a good fit.
      Benefits
      • Unlimited vacation policy, with a minimum of 15 days paid vacation time
      • Skip the commute with remote work
      • Stock options in a fast-growing startup
      • Amazing health, dental, and vision insurance for you and your family (US only)
      • 3 months of paid parental leave covering both adoption and foster placement
      • Fly to cool locations 3x/year for company-wide meetups
      • Gatsby Sabbatical: 4 weeks paid vacation after 4 years tenure
      Equal Opportunity Statement

      Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.

      Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.

       
    • About Kraken

      Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

      About the Role

      Help us scale Cryptowatch, Kraken's professional charting and trading platform. Cryptowatch has grown organically from a tiny weekend project to a popular real-time cryptocurrency charting and trading platform which people rely on all over the world. We are seeking talented individuals to help us expand the product in new directions. There's rarely a boring day in crypto, and we're looking for people who want to be part of this exciting ecosystem!

      You will be in charge of the Cryptowatch Market Data pipeline. You will work with a team to expand a comprehensive data pipeline to dozens of venues, including both crypto exchanges and DEX’s, as well as other financial institutions. You will also be responsible for products which leverage this pipeline, specifically our Alerts system and market data screener interfaces.

      Your performance will be evaluated by the growth and success of our data pipeline, and the related products.

      You will report to the Senior Product Manager at Cryptowatch

      Responsibilities
      • Work with a global, remote team of designers, engineers, and project managers to help deliver a best in class crypto trading platform
      • Lead a culture of customer focus by communicating and building rapport with customers and being the voice of the customer throughout the product development process.
      • Perform competitive analysis
      • Develop product strategy and roadmap using input from customers, internal stakeholders, and competitive analysis
      • Own and prioritize the product backlog including the creation of relevant documents (epics, stories, scope docs, etc)
      • Monitor and report on the performance of the market data pipeline using KPIs
      Requirements
      • Previous experience working with financial market data
      • Familiarity with the crypto trading ecosystem
      • Minimum 1 - 2 years experience in product management
      • Excellent communication skills, both written and verbal
      • Self-starter, with a passion for both learning and teaching
      • Knowledge of project and workstream management tools such as Confluence and Jira
      • Thrive in a fast paced environment, using your organizational skills to always keep team goals in focus
      Nice to Have
      • Have previous experience using workstream management tools such as Confluence and Jira
      • Have experience specifically trading crypto
      We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

      Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

      Learn more about us:
    See 20 more Product jobs
  • All others (27) All others rss feed

    • About Kraken
      Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

      About the Role
      This is a fully remote role requiring English fluency. You must be willing to work evenings and weekends. 
      We’re accepting applicants for our Client Engagement team, which provides first rate customer support to our users and also handles most aspects of payments operations. Our team is one of the best in the industry, and we’re looking for people who can make us better. Many of us work remotely, but we’re in touch with each other constantly. We collaborate to solve tough problems and meet regularly to stay up to date on what’s going on in the company and industry. We have a great community, and many of us have become close friends.

      Responsibilities
      • Utilizing e-mail, live chat, and phone support to respond to 20 to 150 client requests regarding payments and other general questions on a daily basis
      • Meet Service Level Agreements (SLA)
      • Utilize Key Performance Indicators (KPI)
      • Monitor technical issues
      • Liaise with our partner banks and payment providers to ensure that clients’ transactions are processed quickly
      • Strive to make your team’s work as efficient as possible by improving or creating processes, automating as much of your work as possible.
      Requirements
      • Strong written English communication skills (other languages are helpful)
      • Security and privacy focused
      • Past experience in payment processing
      • Ability to learn new software quickly
      • High output -- metrics-based experience is good
      • Able to make quick decisions autonomously
      • Detail oriented
      • Loves helping people
      • Able to create excel formulas and execute simple scripts
      • Technical background
      We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

      Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

      Learn more about us:
    • Together we’re building a company that will endure and products people will love for generations to come. 

      We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture. 

      Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

      Solve for what’s next—at PagerDuty.

      The PagerDuty Expert Services team is focused on enabling our customers to most effectively leverage our platform to achieve their business goals. We partner with our key customers to provide large scale onboarding; custom integrations, service modeling, and provision users, teams, services, schedules, and escalation policies.

      As the company introduces a new approach to services delivery in a rapidly growing startup, this role will be instrumental in developing the process and technologies to deliver amazing customer experiences. You will help establish methodologies and repeatable processes to deliver successful implementations, every time. 

      About You
      • You’ve got technical chops. You are a technologist first. You demonstrate a deep knowledge of IT monitoring tools or within DevOps, SRE or IT Operations. You run the implementation process from design to delivery. You partner with customers to help design and build integrations to provide awesome implementations.
      • You are a problem solver. You identify potential roadblocks and provide thoughtful solutions. You are excellent at multi-tasking, are self-driven, and can work both independently and with a cross-functional team. You come up to speed quickly, love to learn, have a strong working style and impeccable attention to detail. You are comfortable running multiple simultaneous customer engagements and able to manage multiple threads within those engagements
      • You are an excellent and compelling communicator. You can break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive. You have experience implementing technology solutions in the SaaS world and can articulate the solution to all levels in the customer organization
      • You are an extraordinary partner –  to sales, to product, to your team, to your customers. Depending on the situation, you play the part of project manager, architect, consultant, technical guru, product expert, leader, evangelist, and teacher, with a relentless commitment to outstanding customer service
      Ideal Qualifications
      • 5+ years of hands-on technical background with a primary emphasis on IT Operations / Professional Services delivery
      • Demonstrated Python and Javascript experience, especially within an AWS Lambda and stand-alone automation, scripting and tooling context
      • Demonstrated knowledge and ability to interact with common SaaS and traditional software APIs (REST, SOAP, WS), webhooks, etc. as part of scripting and tooling development, integration development, and ETL like activities.
      • Knowledge of infrastructure as code and DevOps SRE toolchains (GitHub, Terraform, Chef, Artifactory, JFrog, Nomad, Consul, Vault)
      • Ability to do advanced scripting (Python, Javascript, Go, Ruby, Perl) and fundamental knowledge of Linux. 
      • Experience with node.js, css, flexbox & bootstrap
      • Hands-on technical background using AWS (EC2, Lambda, S3, RDS, API Gateway, DynamoDB, IAM)
      • Deep technical knowledge with ITSM tools like ServiceNow, Jira, Remedy (ServiceNow Admin, ServiceNow Scripting, ServiceNow GScript/Rhino, Studio) 
      • Understanding of monitoring systems (DataDog, Dynatrace, Nagios, New Relic, Splunk, Zabbix)
      • You know and understand our space (or you’re already a fan of our product!).
      • Be prepared to give us a demo and show us what you've got!
      Please note: this position may be either remote or based in our Atlanta offices. The role will involve 25-50% travel

      PagerDuty offers:
      Competitive salaries and company equity
      Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
      401K with 1% match
      Pre-tax commuter benefits, FSA, cell phone allowance and more!
      Generous parental leave
      Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave
      Paid employee Volunteer Time - 20 hours per year
      Monthly company wide hack days

      PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

      PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.  Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

      Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

      PagerDuty uses the E-Verify employment verification program.

      To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
    • About Kraken

      Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

      About the Role

      This role is fully remote, North American time zones preferred

      If you thrive in a challenging, fun and fast-paced environment, the Devops Technical Project Manager at Kraken is for you! As a Devops Technical Project Manager you will lead our efforts in implementing security strategy. You will hit the ground running, help design our roadmap and deliver mission critical projects.

      We are looking for a dynamic and innovative self-starter with the ability to imagine and build a best-in-class IT/Security organization and a world-class culture.

      Job Duites
      • Work with the various sub-functions to drive and deliver mission critical projects.
      • Work with the Security Strategy function to understand prioritization and quarterly goals.
      • Produce dashboards, roadmaps, plans and documentation to support project efforts, communicate status and manage stakeholder expectations.
      • Schedule and run standup meetings, identifying action items and addressing blockers to keep projects on track.
      • Improve process inputs, streamline workflows and project management tools.
      • Own non-technical aspects including coordination, documentation, and process improvement.
      Experience
      • Minimum of 3+ years experience working as a technical project manager or similar role. Background in FinTech or Proprietary Trading a plus.
      • Working knowledge of project and work stream management tools such as Jira, Trello, Wrike, and Confluence.
      • Tenacious, self starter who thrives in understanding the details of complex, cross-functional projects and can effectively distill into actionable project plans.   
      • Superb organizational skills and an analytical view on maximizing productivity, with a focus on value and not getting caught up on process.
      • Excellent communication skills, both written and verbal, and eager to ask questions and understand business and product objectives.
      • Resilient determination to push projects through to completion, regardless of how often priorities and deadlines may shift in a dynamic environment and rapidly growing industry.
      • Inherently curious about how things work and the ability to self-educate when necessary.  
      • Have strong interest in, or basic knowledge of blockchain technology and cryptocurrency.
      We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

      Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

      Learn more about us:
    • 1 week ago
      Human (Resources) Wrangler

      Would you like to take part in building the future of our distributed workforce? Are you located somewhere outside of the United States, preferably in a UTC + time zone? Automattic is a place like no other: our fast-growing team of 800+ works from home (or any other location they choose), in one of 65+ countries, to democratize publishing and make the web a better place. Check out our Work With Us page for more info on how we work, our development process, and benefits.

      The Human League (externally known as HR) team’s goal is to ensure our company is the best place Automatticians have ever worked, making each person feel welcomed, included, valued, and respected. We are looking for a Human (Resources) Wrangler to join our team and help scale our distributed model as we grow.

      Some of your responsibilities will include managing global compensation, administering benefits programs, analyzing employee engagement data, developing learning opportunities and programs, being a strategic partner to Automatticians, and promoting labor relations.

      Do you have:

      • Experience with a lean, fast-growing, fast-paced software, internet, or creative startup?
      • An insatiable curiosity for new technology, gadgets, and streamlined processes?
      • Experience using WordPress?
      • Experience working with remote team members?
      • Experience implementing multinational compensation and benefits programs?
      • Experience supporting team leads and team members through all aspects of employment (onboarding, coaching others, brainstorming solutions, managing performance improvement plans)?
      • 6+ years of HRBP (Human Resources Business Partner) experience?
      • A passion for elegant, simple, automated solutions that keep operations running smoothly?
      • Exceptional verbal and written communication skills in English?
      • An ability to see opportunities to make the work environment better and the initiative to move forward with action?

      Priority given to applicants outside of the United States. We are looking to expand our team and aim to reflect the diversity of Automatticians currently working with us.

      At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. If your prior experience is within an HR specialty (i.e. Benefits, Compensation, Labor Relations) apply! 

      Diversity & Inclusion at Automattic

      We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

      How to Apply

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

      If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

      To increase your chances of standing out, please answer the following questions in your application:

      • In one paragraph, describe your philosophy of HR, specifically addressing the balance between an HR employee’s responsibility to represent the company and the responsibility to advocate for team members.
      • What’s your favorite HR tool and why?
      • What’s the most compelling HR-related book you’ve read? Why?
      • Tell us about an interesting HR situation you were involved in. What made it interesting to you? If the situation was an issue, how was it resolved?

      We look forward to hearing from you!

      ← Work With Us

      All Jobs Require
      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
    • 1 week ago
      We Are…

      Shogun, and we're on a mission to help people create the best eCommerce experiences in the world.

      We were in the Winter 2018 batch of Y-Combinator, we just raised a Series A investment, we have over 10,000 active paying clients, and we're preparing to launch a new product in 2020 (you can read more in Tech Crunch).

      Our teams are fully distributed and global (check out our team page)! We have no office, so we are looking for team members that are comfortable with and motivated by the opportunity to work remotely.

      You Are…

      A Technical Project Manager with a desire to play a key role in a project implementation team and a background in overseeing of all aspects of projects. In this role, you will be working closely with the CTO and Product team setting deadlines, assigning responsibilities and monitoring the progress of projects.

      This role is an opportunity to work both autonomously as a virtual employee and collaboratively with a global team, all while using cutting-edge technologies in a fast-paced environment.

      Responsibilities
      • Collaborate with engineering teams to design, scope, and shepherd features.
      • Research and evaluate specs, project scope, project schedule, in order to keep the project plan accurate, updated, reflective of project changes and facilitate customer acceptance.
      • Conduct kick-off meeting and technical meetings with all key stakeholders in order to announce the start of the project and review the overall project plan, progress, questions and gain consensus.
      • Guide and manage the usage of agile methodologies to simplify project delivery.
      • Create functional specs, project / release plans, and roadmaps.
      • Assign and oversee the daily tasks of technical personnel to ensure we're working toward established milestones
      • Help influence peers / managers and build consensus while dealing with ambiguity.
      • Build mutual trust and encourages respect and cooperation among team members
      Basic Qualifications
      • 2+ years of experience in Technical Project Management.
      • 1+ year with technical project management software such as Jira, Clubhouse and similar.
      • Working experience managing and developing high-performing, inclusive, and mission-driven teams.
      • Proven background in engineering Project Management processes, strategies, and methods.
      • Taking on large, complex problems and breaking them into manageable pieces.
      Preferred Qualifications
      • Computer Science degree or equivalent experience or coursework
      • Clear and precise written and interpersonal communication skills.
      • Effective time management and organizational skills, especially when navigating and solving ambiguous, complex problems.
      We Offer
      • Competitive salary
      • Benefits (vary by location)
      • A highly skilled and dedicated team that is fun to work with.
      • Remote work – We are a fully distributed team that works from anywhere with good internet.
      • Occasionally, we hire on a full time contractor basis to begin with. Team members enjoy the same opportunities for great compensation, full time positions, equity, and consideration, regardless of location.
      Our Values
      • Work in the open: Operate with high integrity and choose what's right over what's easy. Be transparent as a company and with each other.
      • People are People: Treat yourself, colleagues, and customers with dignity, empathy, and respect. Start from a presumption of positive intent.
      • Win and grow together: Strive to be the best, individually and as a team. Support and encourage each other. Seek opportunities for growth.

      Shogun supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class

    • Why Mozilla?

      A lot of companies say they’re “mission-driven.” Our outstanding corporate structure guarantees that every decision we make upholds our mission: to make sure the internet stays available, safe, and welcoming to everyone. Beholden to neither shareholders nor investors, Mozilla Corporation is wholly owned by the not-for-profit Mozilla Foundation.

      Along with 20,000+ volunteer contributors and collaborators all over the world, Mozilla Corporation’s staff designs, builds, and distributes software that allows people to enjoy the internet on their own terms. Our flagship product — the Firefox browser — has expanded into a family of products that protects users and alerts them of risks. Mozilla’s Emerging Technologies group incubated and sponsors Rust — Stack Overflow’s “most loved programming language” for the last four years — and is building safe, private versions of virtual reality, internet of things, and voice recognition.

      The Role

      We're looking for a lawyer seeking a fun and rewarding challenge! We are a company with a public mission dedicated to encouraging the value of the internet as a global public resource, through a wide variety of products, including the Firefox web browser. This role will work alongside our Legal, Trust &amp; Security, and Policy teams to advise on new technologies with an eye towards meaningful privacy implementation and reform. You’ll get to do a little bit of everything: from advising our internal engineering and product teams, working with our marketing team in promoting our products, and helping to guide Mozilla’s privacy practices.

      Responsibilities:

      In your role, you will:

      • Provide practical legal advice through the product lifecycle across technologies including speech, browsers, virtual reality, subscriptions, and more.
      • Identify risks and work cross-collaboratively with teams to propose and implement creative and practical solutions.
      • Draft, revise, and maintain consumer and developer legal terms, privacy policies, and privacy trainings.
      • Engage across Mozilla with engineering, marketing, product management, business development, PR, community leaders, developers, and marketing on product related legal and privacy matters.
      Minimum qualifications:
      • J.D. degree and membership in a state bar with good standing
      • 2-5 years as an in-house attorney
      • Substantial experience with privacy laws and application
      Preferred qualifications
      • High proficiency in internet technologies and software development
      About Mozilla

      Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help build more opportunity and innovation for everyone online.

      We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender (with or without sexual conduct), gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. We will provide reasonable accommodation to an employee or job applicant with a disability.

      Group: D

      #LI-LS1

    • Truveris is a digital health company that partners with employers, brokers, and pharmaceutical companies to dramatically improve people’s ability to afford and access prescription drugs. With expertise and technology solutions that span across the prescription drug ecosystem, we deliver the outcomes people and businesses need to thrive.

      We are on a mission to transform the pharmaceutical industry and are backed by leading venture capital firms including Canaan Partners, First Round, New Atlantic Ventures, New Leaf Venture Partners, Tribeca Venture Partners and McKesson Ventures. In 2018, Truveris was ranked as one of the fastest growing technology companies in the U.S. by Deloitte, Crain's, and Inc.

      The Truveris engineering team is looking for a technical project manager with a solid ability to grasp current product development needs. This role will collaborate with product managers and business analysts to gather and create user stories, and to assess feasibility through exposure to both front and back-end technologies (JavaScript/Python/PostgreSQL/Linux/AWS, etc.). The ideal candidate will have a high degree of confidence in communicating across engineering and product teams in a collaborative, scaled and agile environment. 

      RESPONSIBILITIES
      • Facilitate and lead various scrum meetings (i.e., daily stand-ups, retrospectives, sprint planning, backlog grooming, demonstrations) along with tracking and updating activities (meeting notes, tickets, delivery timelines etc.)
      • Refine and update user stories along with product business partners
      • Work closely with product management and development to ensure delivery of high-quality product
      • Track ongoing initiatives in all product areas including infrastructure, and develop project documentation
      • Perform QA stories to ensure they meet UAT criteria
      • Provide data-gathering support for data analysis, as well as, ad hoc inquiries
      • Act as a liaison between technical and business teams
      • Foster creativity and improve efficiency by removing blockers for development team
      • Identify and manage risks, process improvements and release planning
      SKILLS & QUALIFICATIONS
      • Bachelor’s Degree, preferably in the fields of computer science or engineering
      • Strong logical and analytical problem-solving skills
      • Experience in SCRUM, Kanban, SCRUMBAN, or/and similar project management methodologies
      • Knowledge utilizing Atlassian Suite (Jira/Confluence/BitBucket)
      • Technical background will be a plus (former QA, Dev, etc.)
      • Excellent teamwork, communication, collaboration, interpersonal and facilitation skills
      • Nice to have: experience with SAFe (scaled agile framework) and healthcare domain
    See 20 more All others jobs