Staff Software Engineer, Learning Team

Gatsby


3 weeks ago

10/01/2019 10:21:23

Job type: Full-time

Hiring from: UTC-8 to UTC+4

Category: Software Dev


Gatsby’s Learning team is looking for a software engineer to help learners of all skill levels enjoy the experience of making sites with Gatsby.

About Us

Gatsby is a remote-first, community-focused team working to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source. Our core values include transparency (our work is public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type.

Details of the Role

  • Type of Work: Full-time employee

  • Location: Remote (Preference for UTC-8 to UTC+4)

  • Engineering Level: Staff L5/L6 (see our Engineering Levels Guide)

Why we’re hiring

Gatsby is growing fast, and we need help improving Gatsby’s learning experience to help it realize its potential!

We’ve invested heavily in documentation, with 800+ pages worth of documentation & a beautiful and intuitive UI (if we do say so ourselves!). Yet Gatsby’s surface area is so large that the #1 request from the community is still for more and better documentation.

Why this is interesting

Gatsby’s Learning team is shaping the future of web through documentation and best practice examples; bringing React, Node.js and GraphQL to the content web; setting new standards for website performance and accessibility; and showing the potential of “content mesh” in integrating data sources.

Tens of thousands of users use Gatsby to build beautiful, performant sites every month. The Learning team are guides for these users.

What you’ll do on a day-to-day basis

As a Learning team member, your work will mostly be a mix of four things:

  • Create targeted, methodical documentation. We’ve identified key learning workflows to help people of all skill levels build Gatsby sites, and you’ll be tweaking and sometimes overhauling these. You’ll think carefully about key user types and creating written content, example code & repos, and audiovisual material to address their needs.

  • Work with the community and create community-driven documentation. We keep our pulse on the pain points the community is experiencing in order to guide our work. Perhaps a thread on Twitter reveals a patchy article that can be cleaned up with a couple hours of work and thought. In addition, much of Gatsby’s functionality is driven by the community via the plugin ecosystem. The documentation should provide an up-to-date, helpful overview of community plugins available in a given area and direct the user to further resources, even as the ecosystem rapidly grows richer.

  • Provide documentation-related development. We’ve been focused recently on the thousand little details that go into a beautiful and accessible UI — from a nested sidebar that expands and remembers where you are, to floating table of contents, feedback box, next/previous buttons at the bottom, breadcrumbs, a dedicated search page, and so on. We’re soon going to be crossing the boundary to creating next-generation developer documentation — allowing users to automatically track their learning journey as they complete Gatsby tutorials, bootstrapping a test suite from human-readable docs, and so on.

  • Support other Gatsby teams. Other teams at Gatsby, such as core (Open Source) and themes, are quickly shipping features. Everyone is expected to document their feature (see “why we write”), so they contribute documentation PRs, and the Learning team works with them to polish them, flesh them out, help them get merged, and create additional, richer material as necessary.

In addition, you will

  • Streamline and simplify. Like code, sometimes the best documentation PRs remove more lines than they add. Especially with much of the documentation contributed by independent community efforts, it can he helpful to constantly ask if docs should be combined or culled.

  • Help people contribute to open source. The docs are often the easiest and most accessible way for Gatsby users to give back. We believe that “you belong here” and that open source is great for developers — the learning team is in a position to facilitate positive experiences.

  • Bring novel ideas to the table. New techniques. A great new library you’ve had your eye on. Insightful feedback on other learning and ecosystem improvements.

  • Share your expertise with others—internally and in the Gatsby community. As the Gatsby team grows, you’ll have mentorship opportunities as well.

Experience and skills you should have

The Learning team is composed of people with skills in multiple areas: content, development, and collaboration.

Content

  • A track record of producing high-quality, written technical communication. Whether produced for your personal blog, or for a company (externally or internally), you’ve spent significant amounts of time writing deeply technical material for a technologist audience. You also should enjoy writing. A big part of creating high-quality documentation is a team that takes pride in tightly crafted content. You have to care.

  • Ability to dive into complex problems and corpuses of text. Norris numbers apply to content, not just codebases. Writing three good paragraphs is significantly less complex than writing a comprehensive essay, which is significantly less complex than writing a five-part series, which is significantly less complex than writing a book. For this role we’re looking for demonstrated aptitude somewhere between “comprehensive essay” and “five-part series” (more is a big plus!). With that experience, you should be able to quickly assess, understand, and iterate upon aspects of our docs codebase.

  • Ability to adjust learning content for a specific audience or outcome. Gatsby has docs in multiple types and formats, each accommodating a different learning style or skill level.

Development

  • Professional experience shipping production code and solving user/customer problems. We’ll have to build for new platforms (an Electron app on the desktop!) and create materials in new formats as our ambitions and standards continue to rise.

  • Building websites with HTML, CSS, and JavaScript. Appreciation of all of the working parts of the Web Platform would help you write better docs for people who aren’t yet familiar with Gatsby’s way of doing things.

  • A desire to work in the modern JavaScript ecosystem. Gatsby is built on the shoulders of giants, making use of technologies like Node.js, GraphQL, React, webpack, and Babel.

Collaboration

  • Experience editing content produced by others (technical or non-technical) . Perhaps you’ve taken a bunch of assorted READMEs and crafted them into an onboarding guide. Perhaps you spontaneously take a red pen to friends’ essays or blog posts. Perhaps you notice yourself editing Google Docs sent out by colleagues to make them more clear.

  • Strong personal communication skills. As part of our Learning team, you’d both directly and indirectly interface with community members. Clear, friendly, and professional communication is fundamental in creating intuitive and compelling resources.

  • Ready and willing to ask and answer questions. If you’re comfortable saying you’re unsure, asking for help, and reaching out to assist others, you’ll be an incredible addition to our team. Our team thrives because of continuous learning and a willingness to work together.

Experience it would be nice if you had, but isn’t required

  • You have done public speaking, developer advocacy, or teaching. On the Gatsby learning team, we often have opportunities to present on Gatsby topics at conferences and workshops. While the opportunity to grow into this skillset will still be there, experience as a public speaker would help you ramp up faster. Experience recording development screencasts is also helpful.

  • You have a passion for web accessibility. As maintainers of a website framework, we have an opportunity to make the web more inclusive and accessible for everyone. Previous experience with accessible web development and content creation would help you to stand out from other candidates.

  • You have maintained documentation in an active repository before. Maybe you’ve helped maintain a popular open source repo, or maybe you’ve worked on internal repos that saw contributions from multiple teams. Previous experience with highly active repo workflows is a definite plus for this role.

The best parts of this job

  • You’ll be empowered to propose ideas for new learning content and ecosystem improvements for key learning workflows.

  • You’ll be at the cutting edge of website development — working on one of the fastest-growing site building frameworks on the market, digging into the Gatsby’s innovatively architected docs system and codebase, using modern tools such as Node, React, and GraphQL.

  • You’ll be part of an active, open, friendly community of developers that are really excited about building high-performance, fun-to-use websites.

  • You’ll be working in a safe, open environment of talented engineers who have a broad range of experience.

  • Your role will be key to making Gatsby the next way to build on the web — and a technology that is accessible to the next billion internet users.

The worst parts of this job

  • As the Learning team for a fast-paced startup, we are often tasked with supporting multiple teams for product launches and events. This requires balancing priorities and working together to ensure we’re working on things that provide the most value.

  • In open source, you’re faced with a nonstop stream of issues and pull requests. That means you need to develop an intuition of how to prioritize tasks for Learning/Core team needs and those from the community.

  • When working in the open–including fielding user feedback on social media–it can sometimes be difficult to remain professional when things don’t go as planned. Gatsby team members are expected to act as bridges between communities even when it’s hard, because we’re all better off for it.

Benefits you will receive

  • 3 months of paid parental leave covering both adoption and foster placement

  • Unlimited vacation policy, with a minimum of 15 days paid vacation time

  • Amazing health, dental, and vision insurance for you and your family (US only)

  • Skip the commute with remote work

  • Fly to cool locations 3x/year for company-wide meetups

  • Stock options in a fast-growing startup

  • Gatsby Sabbatical: 4 weeks paid vacation after 4 years tenure

Please mention that you come from Remotive when applying for this job.

Help us maintain Remotive! If this link is broken, please just click to report dead link!

similar jobs

  • DESCRIPTION

    TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses.

    Our core values

    • We do the right thing for our customers.

    • We're a team, built on trust.

    • We're proud to be remote.

    • We're in control of our own destiny.

    TaxJar’s remote-only team of 100+ people is growing quickly. We have an immediate opening for a QA Automation Engineer who wants to help us make ecommerce easier for everyone.

    We want you to join one of our product engineering teams and help us build a product our customers love. The product engineering team at TaxJar is solving complex problems on a daily basis, supporting our growing customer base and creating new solutions in a complex domain. We deal with large datasets, complex frequently-changing sales tax rules, and automating complex processes for thousands of business customers.

    *This is a full-time remote position, available to folks located in the US.

    As a QA Automation Engineer at TaxJar you will:

    • Work with the Engineering team in developing a QA testing strategy for projects

    • Determining the appropriate balance of manual and automated tests, as well as the types of tests (UI, API, functional/performance/load, and so on)

    • Build end-to-end smoke tests

    • Create processes to validate data quality

    • Improve and build upon our test suite, test guidelines, and testing culture

    • Execute and report on the full test suite of our applications

    • Review and test your teammates pull requests

    REQUIREMENTS

    • 3+ years of Software Testing & Engineer experience

    • Advanced problem-solving, debugging and troubleshooting skills

    • Proven and demonstrable skill building end-to-end smoke tests

    • Experience working both Ruby and JavaScript test frameworks

    • A strong understanding of Ruby on Rails and RSpec

    • Ability to manage tasks from assignment through to production

    • Agile, humble, trustworthy, and a team player

    • Rapid learner who thrives in a fast-paced and demanding environment

    • Excel at communicating with the team remotely (chat, video, email, etc)

    You’ll be a great fit on our team if you:

    • Have experience improving test suite performance

    • Can perform load testing for services at scale

    • Can document your morning routine using UML

    • Only want to work remotely

    • Are accountable for the code you deliver to production

    • Are a PRO at communicating and collaboration

    • Highly value working with people you like and respect

    • Are accountable

    • Are confident in your skills and a solid team player (We’re peers here, no egos please) but also comfortable working asynchronously

    • Hungry to play an impactful role and not afraid to fail

    We’re a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for amazing new teammates to come share in the excitement of solving real-world problems with technology.

    BENEFITS

    • Excellent health, vision and dental benefits

    • Flexible vacation policy

    • 401k Plan

    • $1,000 in professional development credit

    • Home office stipend

    • Equity in a profitable company

    • 2x year all-company in-person retreats (fully paid for by us of course)

    • Mandatory Birthday holiday!

    • 12 week paid maternity/ 6 week paid paternity leave

    • Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more.

    We offer all of our employees amazing benefits. Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.

    If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.

  • 1 month ago

    Join a team of passionate designers to build modern, elegant website solutions for financial advisors using the Twenty Over Ten platform.

    RESPONSIBILITIES

    As a web designer at Twenty Over Ten you will collaborate remotely with a small team of creatives. You would be responsible for designing & building/customizing client websites based on the client’s unique needs using our powerful app.

    It will be not only expected, but required that you can handle CSS, HTML and JavaScript customizations without assistance. In addition, you will be responsible for managing and directly communicating with clients.

    QUALIFICATIONS

    • A strong portfolio showcasing responsive web design work & web typography*

    • Broad knowledge of web standards, trends, and cross-browser compatibility

    • Expert skill with JavaScript, HTML, and CSS (SASS is a plus)

    • In-depth understanding of common web UI issues and challenges, as well as UI best practices and emerging trends and technologies

    • Great organizational skills, and an impeccable attention to detail, consistency, and simplicity

    • Attractive communication skills (as you’ll be working directly with and managing clients)

    • Ability to work effectively on multiple projects concurrently under a tight schedule

    • Familiarity with remote collaboration tools (Slack, Trello, Join.me, DropBox, Google Apps)

  • Deel (Americas (EST) & Europe)
    2 months ago

    Deel's mission is to streamline all compliance and payments for companies working as fully distributed teams. Working remotely is becoming a normal, we want to help all the companies embracing this movement operate compliantly and have the smoothest payment experience. We are a Y Combinator company and are backed by some of the best investors in the valley. Our team is spread across more than 8 countries!

    Culture is critical to us, and we are transparent about our vision and principles. We have an exciting product roadmap in areas like Fintech infrastructure and workflow automation.

    Are you passionate about working in a remote, multi-functional, multicultural team together with other software engineers, product designer and product owner - all living in different timezones? Do you have software engineering expertise, dedicated business driven approach to problem solving, self-direction, and a strong believe that the team can achieve more than each of its members individually? Our current technology stack is node.js on the backend and React on the frontend - we are fully serverless and use PostgreSQL for storing data. We will consider candidates located in any timezones but have a strong presence at GMT-5 to GMT+3. 

    Join us on this journey to empower the future of work.

    You will

    • Join a multi-functional remote team to own our products from top to bottom. 

    • Participate in both product discovery and product delivery cycles and have real impact on the products owned by the team. 

    • Collaborate with other specialists and teams to develop new features, APIs, improvements, and fixes to handle our current and future scale. 

    • Build new features 

    • Be a part of the team's on-call rotations. 

    • Help our customers have an awesome experience with our products especially in the areas of subscription, tenant and customer teams management.

    You'd be a great fit if you

    • Have a deep understanding of designing, writing, running, maintaining and debugging applications across the whole stack in one or more of the technologies listed above. 

    • Drink HTML with your morning coffee and dream of CSS at night 

    • Enjoy being part of a highly collaborative, remote-friendly environment. 

    • Have the ability to be self-directed and be effective working independently, yet feel equally comfortable contributing in a team environment. 

    • Work well with technical and non-technical people to deliver high-value results. 

    • Believe that writing code is just the tool to solve customer problems and solving them is what really matters. 

    • Have business driven approach to software development and are focused on the outcomes rather than outputs.

    Bonus points if you

    • Have experience working in distributed teams and work environments. 

    • Have experience solving problems connected with subscription management, teams access management and access auditing in SaaS products. 

    • Have knowledge in the Fintech space

    Preferred Time Zones

    (GMT-2); (GMT+3)

    We are an equal opportunity employer and value diversity at our company. We are transparent about how we run our recruiting process

    Benefits 

    • Flexible Work Arrangements 

    • Competitive Equity 

    • Embrace Distributed Work 

    • Inclusive Work Environment 

    • All-expenses paid international company offsites

Remotive can help!

Not sure how to apply properly to this job? Watch our live webinar « 3 Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) ».

Interested to chat with Remote workers? Join our community!