Senior Infrastructure Engineer

Ghost


6 days ago

09/11/2019 10:21:23

Job type: Full-time

Hiring from: European timezones

Category: Software Dev


We're looking for a talented senior engineer to help build, manage, and scale our Ghost(Pro) PaaS infrastructure, serving over 500M requests/month. This is a key role working in a small team and reporting directly to Ghost's CTO.

Hey there! We're looking for a new member to join the Ghost team, maybe that's you?

We're a non-profit organisation on a mission to create modern, independent publishing technology to power the future of online journalism.

This is not a rocket-ship. You won't find any unicorn glitter or exponential curves around here, just a real company with a sustainable business which has been profitable from year 1 and has been growing healthily ever since. Currently our Annual Recurring Revenue is $1,700,000 - and annual net revenue is about $2million. We're very transparent about our mission and our metrics, you can read all about us.

Ghost is a full stack web application for running independent publications. It’s one of the most popular modern open source projects in the world, and is used in production by tens of thousands of websites and companies.

Chances are you've already visited and read sites which run on Ghost. Our users range from hugely popular bloggers like Jeff Atwood, Troy Hunt and Joel Gascoigne - through to some of the world's largest organisations like Apple, Square, DuckDuckGo, OpenAI, CloudFlare, Digital Ocean, Mozilla, Napster, Tinder, OkCupid and many, many more.

Ghost as a business is made up of two primary products:

  • Ghost - An open source CMS/app which can be used for free by anyone

  • Ghost(Pro) - A fully managed hosting platform with powerful automation

The platform is targeted at professional/business users, and in turn funds the entire company to build free, open source software for everyone.

As the company grows, we’re looking for an experienced infrastructure engineer to join the team and lead the development of our Ghost(Pro) platform and services. This is a senior role reporting directly to Ghost’s CTO, Hannah, with plenty of freedom and control to architect a real production system which is already serving over 500million requests a month - with a ton of room for improvement.

What we're looking for

All of our infrastructure and systems have gone through several iterations, but have ultimately been built by a small/scrappy team of passionate developers without significant prior sysadmin experience. Our platform these days is pretty solid, but it took us a long time and a lot of trial and error to get here. What we’re looking for now is someone who is comfortable and confident in leading our architecture and taking it to the next level.

For this position, we're explicitly looking for someone experienced (5+ years sysadmin experience, minimum) and confident in taking on a broad set of responsibilities managing, deploying and maintaining complex projects across several different environments.

Extensive experience in systems management and automation is a must. Experience specifically relating to web hosting at scale, continuous integration, monitoring and performance management is a huge advantage. Previous remote work and startup experience is also very valuable.

Our infrastructure is comprised of about 100 servers across two datacenters, running Ubuntu and managed with Saltstack, sitting behind a fairly deep CDN integration. Most common tech across our instances includes MariaDB, Nginx and Phusion Passenger, LXC, Gluster, and a lot of JavaScript.

This role requires someone who is exceptional at clear, frequent communication, especially when identifying and responding to infrastructure failures, as well as…

  • Analysing infrastructure requirements and optimisations based on app performance and user load scenarios

  • Database clustering and replication management

  • Monitoring and on-call alert management

  • Common security issues and mitigation strategies

This role would be well suited to someone in an existing ops team at a fast-paced technology company looking for a more senior position where they’re able to have more control and leadership of systems architecture across a company. There are many of opportunities for growth here as the team expands!

We don't mind where you're based or what hours you work, but this role does require reasonable working-hours overlap with the rest of our internal/ops engineering team in Europe, as well as availability to be on-call on a rotating schedule in the event of downtime

We value diversity of all types at Ghost and our team is made up of a kind, thoughtful group of people with a wide range of backgrounds. We have as many people who speak German as we do English and our engineering team contains as many women as it does men. Some of us are single, others are married, while others are parents. We actively try to find people with different perspectives and experiences to the ones we already have.

All jobs at Ghost come with

  • Competitive salary

We pay well at market rates reflecting both location and experience

  • Fully remote work

Work from anywhere in the world, or travel continuously if that's your thing. Everything we do is online. As long as you have wifi, you're all set.

  • All the tech you need

We'll pay for whatever hardware and software you need to work and make sure you're regularly upgraded to the latest versions.

  • Office costs covered

Whether you prefer a home office or a co-working space, we'll help pay for it.

  • Personal development

An annual budget for books, courses, conferences and travel expenses.

  • Twice annual international team retreats

Every 6 months we get the whole crew together for a week away. The last few trips have taken us to Dubai, Thailand, Austria & Egypt.

  • 3 day weekends, all year long

We close the office on the last Friday of every single month. Enjoy!

  • Unlimited paid vacation*

*Minimum 2 weeks per year, if you don't take it yourself, we kick you out of the office in December until the new year rolls around.

  • Paid parental leave

When the time comes to welcome a new member of the family, we offer 3 months fully paid parental leave.

  • Guaranteed pay-reviews

Everyone at Ghost receives annual pay reviews to update their salary for market rate changes and inflation.

  • Dog friendly office

Just kidding we literally don't have an office - but apparently tech companies think is an important detail to put on job descriptions and we didn't want to feel left out. So, um. Feel free to work with your dog.

Cats are cool, too.

How to apply

We’re profitable, we have unlimited runway, and we have very healthy revenue growth. There's no investor pressure, time limit, or need to hire as many people as fast as possible to fill a fancy office. We want to keep the team small, automate as much as possible with robots, build great software, and enjoy our work. Those are the things we optimise for. If that sounds like a good fit for you, then we’d encourage you to get in touch.

All jobs at Ghost start with an application form, progressing to 1-2 short interviews, and finally a (paid) trial project assignment.

Rather than trying to guess if we'll work well together based on lengthy arbitrary interview questions or challenges - instead we invite promising candidates to work on a real life trial project with us and pay them for their time. Trial projects are typically 20-30 hours of work, and give us an opportunity to get to know each other prior to pursuing a full time offer. It’s also a chance for candidates to get to know the Ghost team and make sure that it’s a good fit for them.

The button below will take you to the application form for this position where you can tell us a little more about yourself. Or, if you know someone who would be a great fit - maybe send them a link to this page?

Please note: For this particular position at Ghost we are explicitly looking for someone who is based outside of North America.

Please mention that you come from Remotive when applying for this job.

Help us maintain Remotive! If this link is broken, please just click to report dead link!

similar jobs

  • Jilt (Worldwide)
    1 week ago

    Howdy 👋We’re the folks at Jilt, an email marketing platform built for eCommerce. We help thousands of stores grow sales with emails that delight their customers. Our team is 100% remote, with 29 people distributed all over the world.

    We’re looking for an adept, detail-oriented engineer to join our team and lead development on marketing projects.

    You should be...

    • Deeply experienced with WordPress, including both themes and plugin development
    • Experienced with JavaScript, and familiar with front-end frameworks like React
    • Fluent with SQL and comfortable with data analysis
    • Eager to work with many different technologies across multiple projects
    • Detail-oriented & curious, with a drive to understand and solve technical challenges
    • A self-starter, comfortable working independently and taking a high level of ownership over projects
    • Dedicated to constant learning and sharing your knowledge

    Bonus points if you also have…

    • Ruby / Rails experience (Jilt is built on Rails, and some internal tooling as well)
    • Experience with marketing tools like Google Analytics, Segment, Optimizely, and others
    • Experience manipulating & querying data, especially for reporting and business intelligence
    • Experience working in an Agile development team

    You’ll be responsible for…

    • Developing features and improvements across our marketing stack, including our websites (built on WordPress), customer-facing tools (like browser extensions), landing pages, and more
    • Refining our data pipeline for reporting & visualization on marketing, product, and business analytics
    • Troubleshooting technical issues with our marketing stack 
    • Creating internal tooling, infrastructure, and documentation to support marketing initiatives
    • Collaborating with team members across marketing, support, design, and engineering to deliver solutions that address customer, team, and company needs
    • Improving our internal wiki & documentation

    Why you’ll love working with us…

    • Kind, wonderful teammates that enjoy their work as much as you do
    • Competitive salary
    • Annual company retreats (read about our last adventure in Scotland!)
    • Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!
    • Transparent culture (check out

    Curious to hear more? Learn more about the position and apply here. Applications accepted through September 20th. We can’t wait to meet you!

    We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

  • Chili Piper is seeking talented, motivated engineers to join our fully remote team building interactive data applications. As a part of growing front-end team, you will work with designers to constantly improving our users’ experience. You will also collaborate with others throughout our organization and technology stack to build products that are revolutionizing the way our clients achieve their business goals.


    On the front-end team, we feel strongly about developing solutions that are both technically and aesthetically sound. We invite you to bring your experience and perspective to conversations about the future growth of our applications and environment. We work closely together, with a healthy and non-combative review process aimed at improving code as well as developing each other’s skills. In short, we strive to write solid, thoroughly tested, and readable code; and we are seeking a new contributor to our already highly effective team.


    Responsibilities

    ● Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.

    ● Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.

    ● Develop applications in languages including React JS

    ● Demonstrate the ability to adapt and work with team members of various experience level.

    ● Translating designs and wireframes into high quality code


    Skills

    ● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

    ● Thorough understanding of React.js and its core principles (2+ years of work experience with React)

    ● Experience with popular React.js workflows (such as Flux or Redux)

    ● Familiarity with newer specifications of EcmaScript

    ● Experience with data structure libraries (e.g., Immutable.js)

    ● Knowledge of isomorphic React is a plus

    ● Familiarity with RESTful APIs

    ● Knowledge of modern authorization mechanisms, such as JSON Web Token

    ● Familiarity with modern front-end build pipelines and tools

    ● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

    ● Ability to understand business requirements and translate them into technical requirements

    ● A knack for benchmarking and optimization


    Additional Information

    How We Work

    Freedom and flexibility. We’re a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.

    Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.

    Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.

    Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

    The Perks

    • Unlimited Vacation

    • WeWork membership so you can work from anywhere

    • Any equipment/software/tech that you need to do your job

  • About Loom

    Loom is a new kind of work communication tool, helping over a million people get their message across through instantly shareable videos. Our users work at companies like HubSpot, Square, Uber, GrubHub and LinkedIn. Our mission is to be the global leader in human workplace communication.

    Founded in 2016, Loom has raised $15 million from top-tier investors including Kleiner Perkins, General Catalyst and Slack Fund.

    The Role

    Loom makes it simple to create HD video content and have it instantly available to share with anyone in the world. Because of this simplicity, multiple years' worth of video content is created on Loom every week from people in almost every country around the world, and we expect this number to continue to rapidly grow. It's vital that Loom continues to be seen as a utility that our users can depend upon. Loom needs to continue to just work. Given the nature of processing video at scale, this is no easy feat and requires being conscious about price, performance, and the evolution of our culture.

    As we introduce Team and Enterprise offerings, mobile applications, innovate on the core recorders, and explore strategic integrations and partnerships, we anticipate the complexity and scale of our systems to increase by an order of magnitude over the next year. As the Head of Infrastructure, you will be reporting directly into the Head of Engineering and will have a critical impact at one of the most exciting times in our company's history.

    You will

    • Lead our infrastructure teams (DevOps, SecOps, and Core Video) and ensure major initiatives and execution happens reliably and on-time

    • Work hands-on at first (50/50 management and IC work) and quickly transition into leadership as you scale your team

    • Grow and inspire our entire engineering team, leveling up their awareness and understanding of reliability and security

    • Develop and own our security and compliance roadmap alongside our Head of Engineering and SecurityOps team member

    • Orchestrate efforts alongside our Head of Engineering to ensure our infrastructure meets regulatory requirements necessary to bring on enterprise clients

    • Develop our DevOps and tooling roadmap

    • Develop and co-own our Core Video roadmap alongside our Head of Engineering

    • Help architect and ensure the success of major infrastructure initiatives ranging from migrating CDN providers to transitioning us to multi-cloud

    Requirements

    • 6+ years of professional DevOps/infrastructure/SRE experience

    • 3+ years of management experience

    • Experience scaling an infrastructure (either directly or with a team)

    • Fluency of working with AWS in production at scale

    • Experience creating and growing high-performing teams

    • Experience with security and privacy standards (SOC2, HIPAA, GDPR, PCI, etc.)

    • Experience working in a start-up or similar fast-paced environment

    • Ability to wear multiple hats

    • Passion for unlocking developer efficiency

    • Passion for protecting a user base's privacy

    Nice to have

    • Experience scaling a video infrastructure, especially transcoding (compute-bound) or content delivery (memory and network throughput-bound) services

    • Experience with Node.js and Docker

    • Experience running a configuration-driven, cloud-agnostic infrastructure

    Perks at Loom

    • Competitive compensation and equity package

    • Medical, dental, and vision coverage (US-based team), healthcare reimbursement (non-US based team)

    • 401K with 5% company matching

    • Unlimited PTO

    • Remote-first team

    • Paid parental leave

    • Yearly off-site retreats (this year we went to Costa Rica for a week!)

    • Learning & Development reimbursement

    • Wellness reimbursement

    SF office perks

    • Remote weeks every other month

    • Daily in-office lunch, unlimited snacks & drinks

    • Remote-specific perks

    • Home office & technology stipends

    • New Hire Onboarding in SF

    Loom is an equal opportunity employer.

    We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

    We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Remotive can help!

Not sure how to apply properly to this job? Watch our live webinar « 3 Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) ».

Interested to chat with Remote workers? Join our community!