Java & Data Engineer

Help Scout


1 month ago

06/20/2019 14:04:54

Job type: Full-time

Category: Software Dev


We are looking to hire someone who relishes designing and building systems and services that can manage large data sets (billions and beyond) with a high transaction volume that are scaling constantly to meet customer demand. The ideal person takes pride in building coherent and usable interfaces making it easy to use and operate on data. This role would allow you to take on on challenging problems, choose the right tools for the job and build elegant, scalable solutions. Your work as an experienced Java engineer will empower over 9,000 businesses around the world to provide great customer service, and will support the other senior engineers on your team. 


We leverage Solr for several tools at Help Scout. Knowledge or even expertise in Solr is desired. However, as our data needs grow we look beyond search and towards Big Data solutions. We are seeking someone who can join the team and help us solve all kinds of data processing and analysis problems.

Currently at Help Scout

  • We develop in Java, Kotlin, JavaScript and PHP
  • We leverage AWS, RabbitMQ, Aurora MySQL, PostgreSQL, MongoDB, Apache Solr
  • We also use Slack, Jira, Trello, Github, Jenkins

About the role

  • You will be the fourth member of our search and data services team, collaborating on the next generation of our large-scale search and reporting service and associated infrastructure. On a daily basis, you'll work on adding new functionality, improving existing code, and API endpoints while maintaining focus on testing and documentation.
  • We currently index millions of search and report events every day and at peak hours our API handles tens of thousands of transactions a minute. You will play a key role in evolving our services to handle 10X that.
  • You will own some of our large, upcoming challenges and collaborate with your team on all of these: building a streaming data reports pipeline, reworking how we index data and retrieve data to scale while controlling infrastructure costs, and significantly improving our search relevancy and customer-facing reporting capabilities. 
  • Our engineering team is over 40 people, more than half the company. As part of the search and data team you will be involved in the decisions made regarding implementation, testing, and backlog prioritization. You will collaborate with the rest of the engineering team through code, reviews. You will participate in making architectural discussion.
  • We work in using iterative software approach, communicate mostly via Slack and are committed to remote, agile development. When you are ready, you’ll create and send a pull request with tests and tag your team for review - using video and screen-sharing as needed. Your development builds can be easily tested on environments that closely match production. You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
  • Your team performs engineering support when a question can’t be answered by our in-house support team and passes triage. We’ll get you up-to-speed with engineering support so you can help our customers and improve the product along the way.
  • Everything is secondary to the customer experience. We expect you to have a keen sense of how your code will impact the experience in terms of performance, security and usability.
  • You'll be working with product people that challenge you to get better every day. The founders are technical and committed to creating a magical experience for customers. You'll deploy work that moves the needle for businesses around the world.
  • To ensure sufficient overlap with your teammates, we're looking for candidates that live in UTC+3 (Eastern Europe) and UTC-7 (as far as San Francisco) time zones.

About you

  • You became an engineer because you like writing software that helps people.
  • You bring a level of Java-specific expertise that will help us craft an outstanding experience for customers and fellow developers. 
  • You have experience building information systems and data processing platforms. 
  • You are skilled in the modern tooling that is used in data processing and retrieval domain. Big Data, Streaming Pipelines, Data Grids and Data Lakes are not just buzzwords to you.
  • You are excited about JVM ecosystem. We also like Kotlin here.
  • You are a skilled and passionate engineer who is friendly, collaborative, and supportive.
  • You value personal growth and constructive feedback. 
  • You demonstrate an empathetic, organized and collaborative communication style with fellow engineers and non-engineering stakeholders. 
  • You will consider how your work impacts others, and demonstrate thoughtful, flexible approaches to mentoring and guiding technical decisions.
  • Your code is not only a pleasure for customers to use, but for other engineers to read and understand easily.

Please mention that you come from Remotive when applying for this job.

Help us maintain Remotive! If this link is broken, please just click to report dead link!

similar jobs

  • At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live.

    We're a multidisciplinary, fully remote team that’s passionate about creating products, like Todoist and Twist, that improve people’s lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made.

    When you become a Doister, you’re not only joining a global, remote-first company, but a team of 60+ people who value:

    > Feeling empowered to achieve their ambitions

    > Inclusivity, open-mindedness, and diversity

    > The wellbeing of their teammates and the people around them

    > Making long-term, high-impact decisions, even if they’re harder

    > We invite you to visit our blog to learn more about us, our values, and how we work.

    Your role:

    As a Front-end Developer, you’ll be joining a small team of developers to work on the web apps of our core products; Todoist and Twist. Both apps are highly interactive and complex, allowing you to leverage modern tools such as React and Redux, to deliver a unique experience to over a million of our active users around the world.


    Like every member of the team, you’ll own the projects from day one and help the team make core architectural decisions. Within this role you’ll also have the opportunity to collaborate in cross-functional teams to drive exciting initiatives like @mentions for Twist or the new dark mode for Todoist. Questioning the status quo, improving processes, sharing, writing and testing code will be on your daily agenda. 


    About you:

    You are a skilled JavaScript developer with a deep understanding of the latest Internet technologies, a keen engineering intuition, and outstanding communication skills. Additionally, to thrive as a front-end developer at Doist you should have:

    > Experience building complex interactive web applications.

    > Solid knowledge of modern JavaScript and React (Bonus: Redux)

    > Experience in writing automated unit, integration or end-to-end tests.

    > The ability to use and customize tools (e.g. Webpack, Gulp) to streamline our development and build processes.

    > Proven ability to work autonomously and stay self-motivated. Previous experience working in remote team is a bonus.

    > Fluency in written and spoken English.

    Benefits

    We’re bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We’ve built a benefits package that invests in our employee’s long-term personal and professional growth and well-being. Here’s a sample of what that includes:

    Work-Life balance. That means 8 hours of work, 5 days each week (for a total of 40 hours) because the time you spend outside of work is just as important as the time you spend working.

    Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).

    Generous paid vacation. 40 days of paid time off to use however you like (vacation, national holidays, etc.).

    Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.

    Education stipend. You’ll have a monthly budget to buy books, courses, and other resources you need to continue learning and developing.

    Competitive compensation.

    And much more!

    ---


    All information collected through this application is stored in Workable, Doist’s Applicant Tracking System, where it will be used for recruitment purposes only. For more information on how we handle candidate data at Doist, we invite you to review our recruitment privacy notice. For questions, please contact us at [email protected]

  • 3 weeks ago

    Retrium is a seed-funded startup that helps teams improve their Agile processes by facilitating effective and engaging retrospective meetings. With over 60,000 retrospective run on our platform, we’re the trusted leader in our market, and we’ve been helping teams continuously improve since 2015.

    We’re also a small, cross-functional team of passionate and fun people. We have an outstanding leadership team and a dedication to company culture. We’re lucky enough to have an awesome product, great growth, high customer satisfaction, and low churn. Now, we need someone to help us deliver more value to customers! 

    To apply for the Javascript Engineer position at Retrium you should have three or more years of experience with some of the following technologies and be eager to work with them:

    - Javascript! (ES6, babel, webpack, npm)

    - React (hooks, context)

    - WebSockets

    - Flow

    - Promises (async/await)

    - Node (express.js)

    - MongoDB

    - Redis

    - AWS (Docker, Linux)

    Candidates must currently reside and be authorized to work in the US. This is a full-time, salaried position on a fully distributed team.

    Responsibilities 

    As the next member of our small but growing team at Retrium, you’ll collaborate closely with everyone at the company. We use lightweight processes and tools inspired by agile and kanban to design, develop, and deploy the right features to customers on a regular cadence. 

    We’re looking for someone who has experience in the trenches, writing solid code, and someone who understands how to balance the competing concerns of product development:

    - Responsibility to the customer: Delight our users and deliver the quality features they want

    - Responsibility to the business: Reduce cost and generate revenue by delivering value quickly and iteratively 

    - Responsibility to the developer: Minimize technical debt by writing quality, maintainable code

    Because our core values include “Default to Autonomy”, “Bias for Action”, and “Level Up”, you’ll need to be a self-starter who can think strategically, execute tasks, and participate in the continuous improvement of our product and processes. A typical week will include: 

    - Defining and implementing features in the product pipeline

    - Moving seamlessly between front-end and back-end work

    - Discussing design and architecture issues together as a team

    - Facilitating feedback and demo sessions of your in-progress tasks

    - Communicating with team members through video conferencing and asynchronous communication

    - Deploying code to production as soon as it’s ready!

    Skillset

    We believe that the following collection of experiences and abilities would make someone successful in this position. However, we encourage anyone to apply if you believe you have what it takes to succeed in this role.

    - BA/BS degree (computer science preferred) or equivalent experience 

    - A history of success working with a team of engineers to deliver customer-facing features

    - The passion and drive to learn about Retrium and take on new responsibilities and leadership opportunities as we grow

    - Ability to be a team player and collaborate with others

    - Experience with Javascript

    - Experience in a SaaS company, distributed team, and/or startup

    - Experience with Agile software development processes is a big plus

    Benefits

    We provide amazing benefits, and if you ask the team, they’ll tell you that the greatest benefits we offer employees are the ability to make a meaningful contribution to the company and the opportunities to “Listen. Learn. Teach”, another core value.

    Our other benefits include:

    - Stock options

    - Health, dental, and vision insurance coverage for you and your family

    - Unlimited and minimum vacation policy (we encourage you to ask us about this!)

    - Flexible, sustainable work hours

    - Work from home or a co-working office

    - All the equipment you need to do your job

    - Company retreats

    Retrium is committed to creating a diverse environment where you can “Be Your Amazing Self”, yet another core value. We are proud to be an equal opportunity employer, and welcome people of different backgrounds, experiences, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

  • SimplyAnalytics (US or Canada)
    Yesterday

    We are looking for a client-side JavaScript developer with experience working on complex single-page applications. The ideal candidate is a self-starter, has a high level of attention to detail, is comfortable asking questions, enjoys working with talented colleagues, and has an interest in analytics and data visualization.

    Our developers can live and work anywhere in Canada or the United States. This is a full-time salaried position.

    Skills & Requirements:

    • Expert client-side JavaScript Skills (this is not a Node.js or full-stack position) 

    • Strong UI development skills (CSS & HTML) 

    • Open to learning new technologies 

    • Self-starter who gets things done 

    • Attention to detail

    We look forward to receiving your application.

Remotive can help!

Not sure how to apply properly to this job? Watch our live webinar « 3 Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) ».

Interested to chat with Remote workers? Join our community!