1 month ago
Job type: Full-time
Hiring from: US only
Category: Software Dev
- Lead customers in application of Chef products and services offerings to meet Customer Business Outcomes. This may include white-boarding and helping design an architecture one day, and aiding in overcoming technical and cultural blockers the next!
- Own the technical relationship with a portfolio of accounts, and partner with the other members of the account team (Customer Success Manager, Regional Sales Director, and Solutions Architect) to define and execute account strategy
- Be the customers’ champion inside of Chef, advocating for them with Support, Product, Engineering, and other groups
- Recommend product improvements based on customers’ experiences
- Act as a trusted-advisor to customers, staying up to date on the ever-evolving state of technology, including both technology that is inside Chef, and in complementary/competitive fields outside of Chef
- 5 years of demonstrated experience in systems engineering/administration or software development
- Demonstrably superb verbal communications skills, including a dynamic and engaging presentation style that inspires confidence
- Expert-level working knowledge of Chef Software, including Chef Infra Client and Server, Chef InSpec, and/or Chef Habitat
- Deep understanding of Continuous Integration and Continuous Delivery tools and principles
- Experience in using Continuous Delivery practices to release to production
- Demonstrate empathy and understanding of the work engineers, architects, managers, and others do in building, releasing, and maintaining software
- Yak shaving proficiency
- Experience using Agile and/or Lean techniques, such as Scrum and Kanban
- Experience engaging with the Chef Open Source Community
- Familiarity with cloud native design patterns, microservices, and modern web scale architectures
- Skill navigating organizations and creating alliances to resolve problems
- Experience with IT Audit and Compliance process and tools
- Willingness to learn and a growth mindset may substitute for specific qualifications above. If you have a passion for DevOps, we want to meet you!
Please mention that you come from Remotive when applying for this job.
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