Sales Executive - Live Commerce
1 month ago
Job type: Full-time
Hiring from: UK Only
We’re at the forefront of virtual shopping, and on a mission to change the way people buy sofas.
We want to engage with customers one on one, without the need to visit a physical store, and make the experience hassle-free.
We are recruiting home-based online Sales Executives to drive our B2C sales through our live commerce platform with un-capped commision (OTE £28,000).
- Accelerate Snug sales through virtual online shopping
- Manage leads generated by our live commerce platform
- Handle incoming video calls, chats and virtual consultations
- Remotely engage with customers in real-time and deliver virtual product demonstrations using our online Shopify assets
- Develop expert product knowledge, and be an ambassador for the Snug brand
- Provide product advice, style inspiration, and an excellent customer experience
- Build rapport and bring the personal touch to online shopping
- Bring our products to life
- Guide our customers through the buying process and simplify their decisions
- Follow our customer journey and bring sales to a close
- Assist the sales process and generate live baskets for online customer checkout
- Maintain regular communication with ongoing leads
- Manage pre-booked video appointments via our concierge landing page
- Liaise with our physical showroom teams to schedule virtual showroom walkthroughs
- Digital savvy and comfortable with video technology
- A people person with strong listening skills and empathy
- Ability and confidence to reassure customers with purchase decisions
- Sales driven and customer service-oriented with an enthusiastic approach
- Interested in furniture and interiors with an eye for design and spatially aware
- Target driven and performance-focused
- Presentable and articulate with impeccable verbal and written communication skills
You will need to have:
- A home working environment suitable for video calls
- Flexibility to work out of normal office hours (evenings, weekends)
- Ability to grow sales through strong customer relationships
Experience preferred (but not essential):
- Customer service
- Assisted retail sales
- Furniture, home improvement product sales
- Basic salary
- Un-capped commission (OTE 28K)
- Remote working
- Quarterly team socials
- Vitality Health Insurance
- 30 days’ holidays (including bank holidays)
- Pension contributions
Before you apply, please check if any restrictions apply in terms of time zone or country.
This job has a geo-restriction in place: UK Only.
Please mention that you come from Remotive when applying for this job.
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