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Workflow QA

SimpleCitizen


1 week ago

Job type: Full-time

Remote (USA Only)

Hiring from: USA Only

Category: QA


Who We Are

Founded in 2014, SimpleCitizen is a Digital Immigration & Visa Solution designed to streamline the pathway to Citizenship. As the only truly comprehensive solution, its straightforward process takes applicants from signup to completion, while saving them time & money along the way. Every day, the team works to help people find new opportunities, start new adventures & bring their families together. SimpleCitizen is a subsidiary of the Fragomen, Del Rey, Bernsen & Loewy Immigration Law Firm and provides the case management technology that is used to power the hundreds of thousands of cases that the firm manages each year.

We are looking for a Workflow QA to assist in the documentation and testing of user stories for  the wide variety of immigration workflows in our digital immigration case management platform. QA Engineers will test key pieces of various global immigration applications for both new immigration workflows and improvements of existing ones. We are hiring Engineers who will be able to test automated processes within our app and document user stories and acceptance after testing each of them.  We are considering any candidate who demonstrates an ability to learn and adapt to new system tools quickly.

 

Responsibilities:

  • Gain familiarity with a variety of immigration requirements and processes.
  • Test automated immigration processes for consumers and business clients.
  • Design & maintain documentation of new immigration/work authorization cases' user stories.
  • Iterate on updates in tandem with design, product teams & developers.
  • Write standard documentation and KPIs with focus on reusability.
  • Adapt & learn new technologies.

 

Qualifications:

  • 1+ years relevant work experience.
  • Strong ability to analyze complicated processes.
  • Strong understanding of good DRY principles.
  • Basic understanding of industry practices.
  • Effective teamwork skills.

 

Nice to have. Candidates with these skills will receive preference:

  • Demonstrated ability to draft and read flowcharts
  • Familiarity with web-based applications

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: USA Only.

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