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Salesforce Functional QA Lead


1 month ago

Job type: Contract

Remote (USA Only)

Hiring from: USA Only

Category: QA

Required Skills:

  • 8+ years of experience testing all phases of QA efforts required to successfully execute medium & large enterprise Salesforce implementation projects
  • Minimum of 4+ years' experience in Salesforce platform
  • Deep knowledge of Salesforce system from both technical and functional perspective
  • Should be a quick learner, understand multiple systems and how they talk to each other and help the team in thinking beyond on the system integration tests
  • Strong analytical skills, decision making, and a drive to be proactive in recommending solutions that satisfy stakeholder asks
  • Leadership skills - Ability to lead, mentor and coach a team of QA Professionals
  • Self-driven; ability to work with minimal supervision and to meet project timelines within given parameters
  • Excellent time management, planning and multi-tasking skills to support more than 1 testing campaign at the same time
  • Stellar communication skills (verbal, written, phone, video, etc.)
  • Salesforce Admin certification preferred
  • Experience in designing and building test automation scripts using Selenium in a Salesforce Environment
  • Ability to analyse business and/or functional requirement documents
  • Experience with APIs and API testing tools 
  • Thorough understanding of Salesforce components, configurations, and flows
  • Experience working within an ITSM structure including ServiceNow and MS Azure DevOps, or comparable platforms



  • Develops, plans, executes, and maintains test cases.
  • Scripts, plans, and protocols for products under development
  • Advises on all aspects of QA including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met
  • Participate in all QA activities through implementations
  • Define the test automation framework scripting and make sure the team is delivering them within the sprint
  • Identifies opportunities for test process improvement that delivers value for the external customer
  • Acts as a key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally
  • Maintain excellent relationships with key the product and development teams during all the phases of the SDLC and manage their expectations
  • Collaborates and mentors QA team members
  • Drive daily touch points with the offshore team and drive prioritization deliverables
  • Identify critical needs and drive resolutions within the team that is hindering the quality deliverables
  • Act as a champion for quality by leading sessions to reflect on current state of applications and performing root cause analysis aimed at improving team practices
  • Configure the application based on the business requirement
  • Apply best practices and experience to build applications
  • Research capabilities as needed to suit business requirements, and provide gap analysis

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: USA Only.

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