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Quality Assurance Specialist

Upshift


2 weeks ago

Job type: Contract

Remote (USA Only)

Hiring from: USA Only

Category: QA


Who we are:

Modernize is one of the fastest growing energy efficiency marketplaces in the USA. We've been in business for 11 years and last year we helped over 250,000 Americans save money by going green. We partner with large solar companies like Sunpower to sell their products to homeowners.

 

What we believe:

We're passionate about helping homeowners nationwide save money and protect the planet. We believe that making money doesn't have to come at the expense of doing good. We believe that people should be able to do meaningful work on their own schedule. Every day we're excited to get up and make a difference in people's lives. If you're passionate about this cause and want to contribute we'd like to talk to you.

 

What you'll be doing:

The role and responsibility of this role is to audit our sales agents calls and score them to provide a real time feedback mechanism.

 

Measurable accountabilities:

  • Review and audit a minimum of 15 calls per hour.
  • Score calls on a 5 point scale
  • Work a minimum of 5 hours per week

 

Requirements for the role:

  • 1 year experience doing call auditing
  • Hardwired internet connection
  • Double monitor

 

Benefits and Compensation:

- Paid training, competitive base hourly rate at $13 per hour

- Flexible schedule and no commute

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: USA Only.

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