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Product Manager - Data Integrations & API


3 weeks ago

Job type: Full-time

Remote (USA Only)

Hiring from: USA Only

Category: Product

About Binti
Binti’s mission is to increase equality of opportunity and help every person have a fair chance at life.  With over 400,000 youth in foster care in the United States, we are reinventing child welfare through technology to help every child find a safe, loving, and stable family. We partner with state, county and private foster care agencies around the country, helping them recruit and approve foster parents more quickly and empowering social workers by eliminating administrative paperwork. Our software also helps match families with children and helps track services to biological families to get on their feet and reunify with their children. Binti currently works with over 140 foster care agencies across 22 states. Rhode Island, New Mexico, Hawaii and Washington have signed on to make our software their statewide solution. 
Our goal is to be the end-to-end child welfare system solution. We have built three of the seven modules so far and are already seeing an impact; Approvals, Placements & Case Management and customers have seen an 80% increase in foster parent approval, 16% reduction in approval time and 20-40% social worker time saved.
Binti is a mission-driven software company based in Oakland, CA. We have raised our Series A led by Founders Fund and other investors include First Round Capital and Kapor Capital.
The role
Since Binti’s launch in 2016, we have been scaling rapidly, launching modules with new agencies every week, facilitating efficient work, protecting children, and collecting critical data to improve outcomes in child welfare. Most of Binti’s customers in the government space have legacy data systems that are often antiquated but hold vital data for their operations. Federal requirements mandate that they collect key data on an ongoing basis, and also integrate and exchange data with other systems for bidirectionally. This role is dedicated to a critical part of the customer experience: engaging agencies to formulate and implement a plan for transitioning their data to Binti, and maintaining integration with legacy and other data systems.  This includes designing and building out APIs and other Integration features to enable Binti to succeed in the current social welfare software ecosystem.
You will have end-to-end ownership of this experience, understanding the user's current system, partnering with them to build a smooth transition plan, leading them through this plan, and driving and owning the product roadmap for integrations for long term scalability. 

  • Meet with agencies and conduct field research to understand current data systems
  • Conduct analysis to develop a data transition/integration plan collaboratively with the agency
  • Facilitate a smooth transition and connection between Binti and legacy as well as ancillary data systems
  • Project management of data transition/integration plan: create project plans, milestones, and manage internal and external stakeholders from defining plan through execution 
  • Serve as a Product Owner, data , data integration, and API subject matter expert across Binti - understand customer needs and resolve customer concerns, and continually improve the integrations we offer
  • Facilitate data imports, gathering and cleaning data and working with the agency to resolve any problems
  • Collaborate with the internal teams to field questions from existing and potential customers around integrations and data 
  • Partner with the Account Management team on complex data issues with existing customers
  • Lead an engineering team to design, build, and enhance a flexible, secure, and developer-friendly API
  • Prioritize the roadmap for all things Integrations: API, data, import projects
  • Drive Binti’s data strategy, ensuring that Binti’s products not only meet federal and state data reporting requirements, but power decisions that can be used to improve outcomes in child welfare

Experience & Skills
  • 2+ years of experience managing data systems/integrations/apis (product management, project management, data quality analyst, etc) preferably in the enterprise software industry
  • Communication skills - Ability to comfortably explain complex technical processes to contacts in varying roles and technical aptitude internally and with agency staff
  • Strong understanding of Data Architecture and ability to learn about existing data systems
  • Knowledge of API 
  • Excellent Project Management - Ability to manage large groups of internal and external team members, identify decision makers, and drive projects to completion across multiple work streams and customers simultaneously 
  • Relationship Building and Management- Ability to connect with both administrator/executive level at agencies as well as individual team members to instill confidence in Binti and drive projects to completion
  • Learn new complex processes and adapt solutions to fit
  • Ability to drive and prioritize a roadmap

Perks & Benefits
  • Great medical, dental, and vision benefits
  • 12 total paid holidays (10 Federal holidays + Juneteenth + Election Day)
  • Flexible vacation with a rule-of-thumb of 20 days vacation a year (4 weeks)
  • Sick/Mental Health time separate from vacation days (72 hours)
  • 4 weeks of sabbatical after 4 years of service at Binti
  • Paid Jury Duty
  • 12 week parental bonding leave for the arrival of a newborn or newly placed infant
  • Option to allocate pre-tax dollars to 401K, commuter benefits, FSA, and DCSA with administration paid for
  • Focus on learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns
  • Monthly remote work from home office supply & utility cost reimbursement of up to $100
At Binti, we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal opportunity workplace and is an equal opportunity employer. We welcome all qualified applicants to apply without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected Veteran status.

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