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Product Manager-Aftermarket Products


1 month ago

Job type: Full-time

Hiring from: North America Only

Category: Product

Product Manager- Aftermarket Products-Service, Warranty, and Insurance
Company Introduction 
Palmetto is a VC backed high growth company with a promote-from-within culture for talent development. We offer excellent traditional benefits such as unlimited vacation, medical, dental and vision coverage, and retirement plans. Our #1 Value is Customer Experience and we pride ourselves on over-delivering. To learn more about our services visit 
Palmetto is a clean technology company with a soul. Fundamental to our mission is “Leading the world to a clean energy future.”  
Palmetto is very proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. 
Job Description 
As a General Manager for Aftermarket Products at Palmetto, you are the owner of the consumer aftermarket product development, marketing, sales, product-market fit life-cycle, and P&L. You will actively work with all divisions within the company to ensure the product is well integrated into the Company’s consumer offering.
A General Manager role is a new role at Palmetto;  this type of role is meant to cut across divisional lines and have P&L responsibilities as well as revenue-related KPIs.  For example, the GM aftermarket product role will cut across technology, finance, regulation, CX, logistics, sales, etc.

  • Identify, quantify, prioritize aftermarket product fit, starting with Palmetto Protect.  At a later date, expanding into other aftermarket products such as insurance and warranty.·        
  • Conceive of, organize, drive, and track release of product improvements with an emphasis to continually improve the product line into a repeatable, scalable product line.        
  • Build and manage relationships across Senior organizational levels, internally and externally.      
  • Collaborate with the Corporate Development team that drives discussions counterparties and completes master service agreements for the wholesale distribution of aftermarket products.        
  • Own product requirements, prioritization, and roadmap.
  • Articulate quantitatively the trade-off involved in delighting customers, minimizing friction points, maximizing product pain relievers.        
  • Translate business requirements to Operations and Software teams and other key stakeholders, to ensure delivery of white-glove client experience while driving operational efficiency.       
  • Define, test, and socialize client value proposition, working closely with the Marketing and Sales teams.        
  • Determine product pricing based on analysis of both customer value and internal costs to optimize business growth and profitability.        
  • Train the sales force and develop sales tools (product fact sheets and presentations) that communicate product value, features, and competitive differentiation.       
  • Gather Voice-of-Customer feedback, market data, and competitive intelligence and socialize with the rest of the organization.

Who You Are
  •  You have a solid foundation in Product Development, Product Management, Product Marketing.      
  • You have 6+ years’ experience in product management, strategy and product marketing.        
  • You have a passion for building amazing products.        
  • You are a strong collaborator with a proven ability to work across teams to get things done.       
  • You love learning, writing, delivering, and presenting.        
  • Experience working with residential solar portfolio owners is a plus.        
  • Demonstrated entrepreneurial efforts to improve diversity, equity or inclusion of product, workplace, or vendors
Bonus for for domain knowledge in … 
-Insuretech, services, warranty, etc

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: North America Only.

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