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Product Manager


1 month ago

Job type: Full-time

Remote (USA Only)

Hiring from: USA Only

Category: Product

Hero: We Build Solutions to Healthcare's Hardest Problems
Hero was founded as the world’s most people-focused healthcare company, investing the time and effort required to create truly frictionless solutions to the hardest, most pervasive problems in healthcare. We’re starting with the largest universal yet avoidable cost to the US healthcare system: medication management.
In 2018 we introduced a groundbreaking hardware device that automatically manages, sorts, and dispenses an individual's entire pill regimen, and it transformed how people manage their health. Combined with app-based notifications, and our direct-to-door prescription fulfillment service, Hero has driven medication adherence to levels never before achieved in healthcare.
We are looking for a user-centric, data-driven, results-oriented Product Manager to join our growing team, to define and drive key health services and digital experiences in our medication management platform. You’ll be joining Hero at an exciting time, as we rapidly expand business lines across B2C and Enterprise. 
This is a hands-on and strategic role, which requires a self-driven, self-directed individual, with strong collaboration and problem solving skills, who thrives in a fast-paced environment. The role involves close work with cross-functional teams, including: Engineering, UX, Marketing, Business Development and Member Experience. You will be responsible for driving the product direction, defining the roadmap, managing execution of the product development, and ensuring the successful integration of key services into our platform. 
Join us in bringing transformative healthcare products to market that improve the lives of millions!

  • Build a deep understanding of the competitive environment, customer engagement and product metrics to determine the right set of services, features and scope, including APIs and embeddable experiences
  • Stay on top of member needs and market trends
  • Own product roadmap and functional requirements from concept to launch, working closely with Engineering, UX, Business Development, Regulatory, Member Experience and other partner teams to deliver impactful, differentiated, easy-to-use integrated solutions
  • Be a ruthless prioritizer while balancing the needs of users and cross-functional stakeholders
  • Actively and effectively communicate product strategy and priorities across all parts of the organization, ensuring close alignment and coordination
  • Apply both qualitative feedback and quantitative metrics to guide decisions and measure success, ensuring product offerings meet user engagement and satisfaction goals, as well as growth / revenue targets.

Minimum Qualifications
  • Bachelor’s degree in Computer Science or related technical field
  • 5+ years of experience as Product Manager in a technology business
  • Demonstrated success leading product development from concept to launch, including- roadmap definition, feature prioritization, and end-to-end product execution
  • Demonstrated technical product ownership with B2B2C or B2B services
  • Ability to make things happen. Demonstrated flexibility and resourcefulness in managing complex business needs, with a build-learn-iterate mindset
  • Ability to meet deadlines and drive results within a high degree of ambiguity
  • Experience managing multiple ongoing initiatives simultaneously, with high degree of organization and attention to detail
  • Excellent written and verbal communication skills.

Preferred Qualifications
  • MBA or Master’s Degree in a related field, or equivalent practical experience
  • Experience leading health related products in a regulated industry - preferably with B2C
  • Experience building consumer medical software, in a high-growth environment
  • Demonstrated technical product innovation, identifying new opportunities and building them to scale
  • Ability to identify and take action on process improvements to enhance efficiency.

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: USA Only.

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