Product Manager

Microverse


2 weeks ago

10/08/2019 10:21:35

Job type: Full-time

Hiring from: European timezones

Category: Product


About Microverse

Microverse is a global, distributed school for software developers that doesn't charge students anything until they get hired.

We are backed by Y Combinator and other top tier investors from Silicon Valley, and our team works remotely from more than 7 countries. We are global citizens that are passionate about our mission and company values. Being remote-first and fully transparent, we are proud of the amazing remote culture we are building, while also making time for at least a few in-person meetups with team members each year.

At Microverse, there are no classes or physical classrooms. Instead, students learn through a very unique approach — by remote pair programming and collaborating with other students in real-time, just as they would with colleagues in a real company. We work with them to learn the skills to become world-class software developers, and don't charge them anything until they get a job.

Thanks to a unique peer-to-peer model that replaces teachers with students learning from and with each other, our low cost per student allows us to invest in untapped talent that no one else has access to. We have full-time students in 70+ countries, thousands of applicants per month from ~200 countries, and graduates from Nigeria to Mexico that have increased their salaries by 2-10x after completing the program.

 Job Description

At the core of the role, we are looking for an experienced Product Manager (PM) who will be responsible for building solutions so we can combine the best of both worlds - technology and education - to create the most supportive online learning experience at scale. The work will require working with the development and design team for our proprietary software, but also with Student Success, Curriculum, Career Services, and of course, by talking to our students from all around the world and becoming their main cheerleader.

Our product is the learning experience for all our students. Some experiences we are developing include:

  • Integrating a 3rd party tool with our proprietary software to create an Absence Detection System

  • Automating responses to students to make the interactions with the Student Success Team to be more scaleable.

  • Systematically detecting collaboration and activity between coding partners during projects and pushing feedback or responses based on detected contribution levels

  • A work queue for our Technical Support Engineers to efficiently review and give feedback for every project students create

  • Admin tools to more efficiently review data or re-pair coding partners to improve processes and make them more scaleable in preparation for our continued rapid growth

  • Creating and implementing plagiarism detection software

  • Constantly working towards automations and scalability in every direction possible

This position is for someone that enjoys and understands the criticalness of looking at data, talking to students and other teams in Microverse (Student Success, Learner Experience and Career Services) to make the most informed decisions to continue prioritizing the tools and features we build for internal and external use.

As such, you are responsible for defining problems through qualitative data from user interviews and other quantitative methods of feedback, exploring options that scale, analyzing and prioritizing impact vs cost, and leading the implementation of the solution, whether through leading the development team to build software or integrating the solution yourself. You need to understand when to not reinvent the wheel and when to use existing tools on the market. To summarize, we're looking for a scrappy PM that knows that software isn't the only way to go!

This role reports to the Program Director, and works closely to create, maintain, and prioritize the product roadmap and measure results. Your efforts will enable a thriving community of students to transform their lives, help each other and contribute to their student experience by providing foundational support and accelerating their learning to become world-class developers.

Duties and Responsibilities

  • Be the owner and driver for projects and initiatives that support continued student success, accountability, support and structure.

  • Initiate qualitative and quantitative data gathering by talking to students to shape the right improvements around a shared vision to prioritize feature development.

  • Use data to make decisions to build reports and dashboards.

  • Be the voice of our students by providing empathy to inspire the teams building out the learner experience

  • Manage the end-to-end process of conceptualizing software or process improvements, acting as the glue between technical and non-technical teams, or implementer of improvements.

  • Experience defining and running an efficient product development process, including backlog management, prioritization, roadmap communication, sprint planning, product requirements, and triage.

  • Develop KPIs and agile/development metrics for measuring progress at team and feature levels.

Education, Skills and Experience

  • 2+ years of experience as a Product Manager with a technical background working with Agile methodologies

  • Experience using analytics and data to inform product decisions and measure post-launch impact

  • Track record of effectively prioritizing, communicating and coordinating efforts across teams

  • Experience taking new product ideas from zero to one; skilled at iterative sprints

  • Structured and analytical thinking

  • Tools tools tools! You know tools, or know there is probably an existing tool out there and are not afraid to find it.

  • Experience conducting qualitative user interviews and quantitative research to explain and validate findings

  • Wireframe new features and work with the designer(s) to transform those into high fidelity designs

  • Experience leveraging a wide variety of product-based analytics and a method for balancing instinct and data

  • Experience working in a startup (fast-growth environment & technology-focused company)

You Ideally...

  • Have managed an online learning product

  • Have a good eye for design and understand the best practices in software development

  • Have worked remotely, especially for a startup

  • Will write the word "mango" somewhere in your cover letter

  • Are located in the UTC-1, UTC+0, UTC+1 or UTC+2 timezone

  • Have cross-cultural experience, or have lived in countries other than your home country

  • Have experience with SQL

HOW TO APPLY

Send us a cover letter telling us why you think you are a great fit for this position. Include the secret word so we know you read the entire job description. :-)

Microverse is an equal opportunity employer and acts in this capacity without regard to race, color, religion, sex, national origin, age, or disability.

NOTE: Our company has competitive and transparent salaries adjusted for cost-of-living in different geographies. Your salary will depend on experience as well as the average cost of living in your area using a custom-made salary calculator for remote-employees.

Please mention that you come from Remotive when applying for this job.

Help us maintain Remotive! If this link is broken, please just click to report dead link!

similar jobs

  • Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 29 people distributed all over the world.

    We’re looking for a driven, experienced Product Manager to help us maintain, grow, and expand our existing portfolio of 50+ individual extensions.

    You should be...

    • Empathetic and understanding of the user journey, and excited to collaborate with the team in making it better.
    • Adept at understanding the difference between user needs and requests.
    • Able to translate feedback into job stories and acceptance criteria for our engineering team.
    • Detail-oriented & curious, with a drive to understand and solve challenges for users in a clean, simple, and streamlined way.
    • A self-starter, comfortable working independently and taking a high level of responsibility.
    • Dedicated to constant learning and sharing your knowledge.

    Bonus points if you also have…

    • Experience with CSS and HTML; even more for familiarity with programming languages
    • WooCommerce or other eCommerce experience (particularly with other platforms like Shopify, Magento, or BigCommerce)
    • Experience with product design tools like Whimsical, Figma, Balsamiq, or others
    • Experience working with an Agile development team

    You’ll be responsible for…

    • Gathering and organizing customer feedback via multiple sources.
    • Identifying user problems and developing job stories to communicate them to our team.
    • Analyzing competitors and identifying gaps in our product offering.
    • Proposing product improvements that address customer, team, and company needs.
    • Contributing to and providing feedback on UX design.
    • Collaborating with team members across support, design, and engineering to deliver solutions that solve user problems.
    • Prioritizing stories, bug reports, and product improvements with our engineering team.
    • Ensuring that product updates meet acceptance criteria and our definition of done.
    • Communicating product changes to our team internally and to customers externally.

    Why you’ll love working with us…

    • Kind, wonderful teammates that enjoy their work as much as you do
    • Competitive salary
    • Annual company retreats (read about our last adventure in Scotland!)
    • Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!
    • Transparent culture (check out our team wiki)

    Curious to learn more? Learn more about the position and apply here. Applications accepted through Nov 1st. We can’t wait to meet you!


    We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

  • Bold Penguin (US only)
    Today

    We didn’t create Bold Penguin because commercial insurance is broken. It isn’t. But as the world has gotten more connected and digitized, commercial insurance lags behind—creating a fragmented landscape where businesses, agents, and insurance companies struggle to interact in a smooth and easy way. That’s why we’ve built a highly efficient exchange that cuts the friction out of commercial insurance by connecting everyone to the right quote in record time.

    Powering the world of insurance is no small feat, so we’ve brought on a team that's not only incredibly talented, but also passionate about our potential to upgrade the entire industry. As more and more companies big and small depend on our technology to operate in the commercial insurance space, we’ll need the best talent all around to support our growth. That’s why we’re looking at you (yes, you!) to make a bold move and join our adventure.

    YOUR ROLE

    We’re seeking a product manager to be the CEO of our commercial insurance exchange. This person will work with leadership, engineers, designers, and sales to build the future of commercial insurance.

    WHAT YOU'LL DO

    • Work across sales, marketing, engineering, and customer success to deliver elegant and delightful user experiences that solve complex problems.

    • Define and shape our commercial insurance exchange product, documentation and onboarding.

    • Distill complex problems into actionable chunks and oversee their delivery from ideation to launch.

    • Prioritize initiatives to achieve company goals and KPIs.

    • Exemplify strong organization and attention to detail.

    • Leverage strong written and verbal communication skills.

    SKILLS AND QUALIFICATIONS

    • 5+ years relevant experience in a product management role for SaaS solutions, B2B software or insurance industry.

    • Exceptional communication skills; experience building relationships across leadership, engineering, marketing, sales, and customer success.

    • Ability to manage people and time to meet aggressive deadlines.

    Bold Penguin believes in inclusion. That’s why we’re proud to be an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, beak size, or inability to fly.

    To learn more about our results-focused culture and employee-focused perks, read more on our careers page.

  • Yesterday

    ABOUT THE ROLE:

    We're looking for a Vice President of Product to take full responsibility for the success of the existing include.io platform, new, and future product development spanning customer development, design, code, delivery, as well as metrics and revenue goals. This is an amazing opportunity to lead a team that drives everything our members and customers see and use every day. You’ll formulate strategy and implement product changes that drive our goals, and as part of the leadership team, you’ll identify and set those goals. As VP of Product, you’ll report directly to the CEO while taking full control over our product culture and team. You’ll directly manage the existing include.io product team, including hiring new team members, while also managing new products, projects, and cross-functional teams directly.

    YOUR DAY TODAY:

    • 1 | Team Management | Managing a team of motivated developers and designers; helping them define and execute strong product plans that support the business, giving them clear and actionable feedback, and supporting their career growth.

    • 2 | Product Management | Own the technology roadmap and product strategy with a focus on user growth, retention, and user engagement perspective. Translating customer needs into features and then prioritizing those features. You'll be managing the health of the product, planning the future of the platform to meet our business objectives and targets. You will manage internal and external resources to meet those goals and work with designers, developers, and data to get those projects successfully completed.

    • 3 | Customer Development & Research | Talking with our members and customers to learn what they want and what is missing in our products, and leveraging a data-driven approach to capturing and measuring their feedback.

    • 4 | Product Design | Work with UX, to translate customer needs into features. Plan those features as projects. Design the screens and interaction needed.

    • 5 | Brand and Marketing Support | You'll become the go-to expert for detailed information on our product and you’re the guardian of our brand. You’ll support marketing’s effort in clearly communicating our product features and benefits.

    YOUR EXPERIENCE:

    • 4+ years of experience in software product management, with an expertise in building web-based or SaaS products

    • Hands-on experience in UX Design and User Research

    • Proven success leading a team of high-performing developers

    • Empathetic and clear communicator to teammates, stakeholders and our customers

    • Process Oriented - You have a well-defined product management process and you can run that process from start to finish – from user research to product roadmaps and prototypes

    • Player Coach – You can guide others in their work even better than you can do it yourself

    • Close alignment between our business goals and design decisions

    • Lots of autonomy, ownership, and creative freedom

Remotive can help!

Not sure how to apply properly to this job? Watch our live webinar « 3 Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) ».

Interested to chat with Remote workers? Join our community!