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Associate Product Manager


Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.


The Associate Product Manager will report to the Principal Product Manager, Digital & eCommerce and will be responsible for building out the underlying tools that run our eCommerce, retail sites, and assist in the product development of our age verification solutions and processes. As a manager for these tools, you will take ownership of key initiatives, work with support, compliance, finance, accounting, and operations, and ensure we are running our business efficiently and intelligently. 

At JUUL, product managers understand our customers and their needs. We are curious, data-driven, and action-oriented. We use that understanding to define, develop, launch, and maintain new products that support our mission. Product managers at JUUL are collaborative: we work across all functions and seniority levels to formulate and execute product strategy, product definition, implementation priorities, and launch plans. Above all, we are mission driven: we develop comprehensive strategies and relentless execution plans that are aligned with our vision of eliminating combustible cigarettes and improving the lives of smokers world-wide.

  • Own ecommerce management program product roadmap, user stories, feature definition, technical specs & pre- and post-launch testing/iteration.
  • Craft product roadmap based on long-term product vision, user needs, technical and market trends.
  • Ensure that we have a comprehensive product strategy for achieving JUUL’s vision and operating plan; justify the proposed product strategy & roadmap to executive and cross-functional stakeholders.
  • Work collaboratively with engineering, design, UX research to design, build, launch, test and iterate on features.
  • Tirelessly advocate for the customer, both inside and outside of JUUL.


  • 1+ years product management in a professional environment, minimum of 1year experience with consumer products. Strong preference for experience with mobile apps, data-driven products, quantified-self products.
  • Demonstrated ability to drive product planning, design & development, and launch
  • Great leadership and collaboration skills across technical and non-technical groups: your teammates love working with you on executing towards a joint vision
  • Strong understanding of most recent trends in consumer apps for connected devices, including an interest & eye for great UI/UX design
  • A demonstrable history of strong strategic thinking and excellent communication skills to both technical and non-technical audiences across all levels of the company; you are willing and eager to champion your plan amongst company execs


  • Mission driven: we act in the best interest of the customer.
  • Deeply curious: we seek to understand, and ask “Why?” repeatedly.
  • Relentless and crystal-clear communication: we sniff out and resolve ambiguity.
  • Objective and analytical: we seek data and know the difference between facts and opinions.
  • Synthesis: inspiration comes from many sources. We work cross-functionally to bring out the best ideas and build the best possible plan.
  • Big plans, small ego: we’re committed to our vision, our plan, and our team.
  • Follow through: we do what we say we’ll do. We seek accountability for ourselves and expect it from others.
  • Servant leadership: we are strong cross-functional leaders. Our colleagues give us permission to lead not because the org chart dictates it, but because we’ve earned their respect by helping them to be the best they can be.
  • We get our hands dirty: plans are nothing without execution.


  • A place to grow your career. We’ll help you set big goals - and exceed them
  • People. Work with talented, committed and supportive teammates
  • Equity and performance bonuses. Every employee is a stakeholder in our success
  • Boundless snacks and drinks
  • Cell phone subsidy, commuter benefits and discounts on JUUL products
  • Excellent medical, dental and vision benefits
Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place:  USA Only.

Juul Labs

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Category Product
Hiring from USA Only
Date Posted 1wk ago

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