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Director, Talent Management


2 months ago

Job type: Full-time

Remote (USA Only)

Hiring from: USA Only

Category: Human Resources

The Director, Talent Management will partner closely with Silverline's Chief People Officer and People team members to design, build, and deliver people programs that enable Silverline employees to succeed. Through creative thought leadership and expert execution, the Director will help elevate Silverline’s approach to attracting, onboarding, managing, developing, retaining, and rewarding employees. The Director will also consult with our business leaders to define workforce needs, help them build their teams, and ensure an engaging work environment. The Director will also serve as a champion for Silverline culture, reinforcing the company’s core values and leading the company’s approach to Diversity, Equity, and Inclusion, and Community Service.

  • Collaborate with Chief People Officer to build Silverline’s people strategy and design people programs that create an engaging employee experience
  • Serve as the primary HR partner for business unit leaders, understanding business strategies and building forward-looking talent plans that anticipate future needs
  • Build, refine, oversee performance management and direct related talent management processes, including Succession Planning and HIPO Talent Identification
  • Partner with Chief People Officer and People team members to provide solutions for Learning & Development, Compensation & Benefits, Employee Feedback Programs (workforce surveys and listening), and Employee Onboarding & Offboarding
  • Manage Silverline’s Diversity, Equity, and Inclusion, and Community Service Programs
  • Manage employee relations activities and cases
  • Partner with Silverline India leadership and people resources to establish and manage global standards for talent management process and activities
  • Manage 1-2 people team members and direct work related to Learning & Development, Compensation & Benefits, and other core HR process



Success in this role requires flexible thinking, a strong desire to learn and be curious, the ability to think strategically, execute tactically, and collaborate across many teams and levels. It also requires a love of operating in the gray, perpetual optimism, and a strong sense of fun. A successful candidate will also possess the following attributes:

  • Record of accomplishment in people management, preferably in a tech environment
  • Previous work experience in environments where you’ve had to play many roles
  • An entrepreneurial mindset that values creative solutions
  • A business-oriented thinker with strong understanding of how HR impacts performance
  • Agile and able to pivot; dealing with unforeseen circumstances and reactions
  • Fluidly moves between being a team leader and team member
  • Succeeds through relationship building and leads through influence without controlling
  • Alignment builder who understands how to achieve buy in from diverse groups
  • Sincere listener with excellent interpersonal and collaborative skills
  • Patient, approachable, trustworthy, honest, yet always fair and consistent
  • 10 years of progressive HR experience in either a Business Partner/Generalist or Talent role or alternating with HR specialist roles. Must have experience managing employee relations issues
    • Record of accomplishment in people management, preferably in a tech environment
    • Combination of HR experience in the following areas: Organizational design, succession planning, performance management, business consulting, employee relations, compensation and rewards, recognition programs, leave management, culture keeper, employee engagement, coaching and development, Talent management, conflict resolution, and data analysis
    • Bachelor’s Degree



Silverline is a highly collaborative culture defined by its purpose statement: “to create rewarding experiences for our teams, our clients, and the world we live in. The company’s culture is further defined by its core values:

  • We Operate on Trust and Transparency
  • We Do the Right Thing Even When It’s Hard
  • We Have The Courage to Challenge
  • We Try to Have Fun
  • We Are Better Together
  • We Celebrate Each Other
  • We Are Always Learning

The company is also actively committed to Diversity, Equity, and Inclusion, and community service through a variety of employee programs. In recent years, Silverline has been recognized as a top employer, earning recognition as a Best Place to Work by Crain’s, Glassdoor, and Inc. Magazine.

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: USA Only.

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