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Director, Human Resources

Hello Alice

1 month ago

Job type: Full-time

Remote (USA Only)

Hiring from: USA Only

Category: Human Resources

Job Title: Director, Human Resources

Location: Remote

Position: Full-Time

Department: Administration

FLSA Status: Exempt


About Hello Alice:

Hello Alice is leading a movement to connect small business owners and entrepreneurs to the resources they need to grow and scale their companies, regardless of industry, geography, capitalization, prior experience or cultural constraints. We’re a passionate team building a rapidly-growing, predictive technology that supports over 300,000 small business owners from all 50 states and beyond through our free digital platform, Hello Alice serves all entrepreneurs, and we wholeheartedly believe that if New Majority business owners -- women, people of color, those with military connection, the LGBTQ+ community, entrepreneurs with disabilities, founders from small towns, and immigrants -- are provided better access to resources, they can change the world, positively impact our economy, and generate jobs for all. Hello Alice is a Series A backed company with solid financials and a notable list of investors.

Our committed Hello Alice team is growing quickly, and the Director, Human Resources will be responsible for effective management of the workforce.

Hello Alice is a fully remote team, so all locations are considered.



As the Director, Human Resources at Hello Alice, you'll implement comprehensive HR function activities including engagement programs, benefit administration, compensation management, recruitment, training, performance management and policy administration.

The Director, Human Resources will report directly to Hello Alice’s VP of Administration.


Role and Responsibilities:

Here’s what you’ll be working on day-to-day, but as a nimble organization that puts our small business community at the forefront, flexibility is key, and other responsibilities may arise.

  • Identifies training and organizational development initiatives required to meet business goals. This may include the development, coordination and conducting of training.
  • Provide strategic leadership and consulting support to company leaders to achieve corporate objectives and business growth.
  • Develop and maintain personnel policies and procedures that comply with State and Federal laws and regulations and are consistent with corporate philosophy.
  • Oversee the recruiting process for all levels of candidates.
  • Assist with recruiting, interviewing, and selecting employees.
  • Plan and conduct new employee orientation to foster a positive attitude toward company goals.
  • Conduct wage surveys within the labor market to determine competitive wage rates.
  • Prepare employee separation notices and related documentation.
  • Assist with exit interviews and termination processing.
  • Contract with outside suppliers to provide employee services.


Who We’re Looking For:

We love diversity, but these are some of the characteristics that thrive in this role.

  • Self-Starter: We’re a fast-paced team that likes to think outside the box, so dig in to never-been-done-before projects, and figure out who can best help you execute.
  • Data-Driven Problem Solver: Synthesize complex or diverse information, then use intuition and experience to design the right workflow and solution. You won’t always be right, but you’ll apply those learnings going forward.
  • Default to Action: Time is of the essence as work to solve the barriers for our business owners, so our team prioritizes quick decisions based on sound judgment. It’s also how we learn quickly, gather the right information, and refine our solutions.
  • Respect, Always: Building a business is an emotional experience, so it’s important to always respond promptly and kindly to our small business owners. Actively solicit owner feedback, and anticipate their needs by getting to know them and their communities. Internally, our team communicates often, respectfully challenges one another to build the best outcomes, and works as a collaborative team to leverage our unique strengths.
  • Professional, but Human: Write clearly and informatively, edit always for spelling and grammar, present numerical data effectively, and show up on time, with a prepared agenda. Lead the team, no matter your position, and exemplify the hard work and grit exhibited by the small business community we support. We’re also human, so we believe in enjoying the journey and keeping it fun. There’s always a place for kind-hearted humor and witty observations.
  • Creative Planning: Develop workable implementation plans that leverage the wealth of resources available to our team. Create actionable, detailed road maps that elevate Hello Alice and push the boundaries of what we are capable of accomplishing both as a business and for the owners we support.
  • Be Scrappy: We operate with an entrepreneurial mindset, testing and iterating, and starting with small budgets to prove our theories. Every team member contributes to profits and revenue, and is responsible for optimizing organizational resources, whether it’s time, money, or energy. We love to do a lot with a little, but aren’t afraid to invest when an idea shows traction.


Company Values:

Our company values are important to us. We’ve shared them with you as someone interested in joining our team.

INNOVATE ALWAYS. Seek out unique perspectives, diverse experiences, and disconnected dots. These are the seeds of big ideas and exceeded expectations, made even better through constant collaboration.

EMBRACE FAILURE. Learn from the inevitable failures that result from innovation, and move forward quickly with a pioneering spirit. Champion the doers, celebrate their contributions to the team, and don't shy away from difficult conversations.

DRIVE THE MISSION FORWARD. Everything we do is through the inclusive lens of helping all business owners launch and grow, regardless of who they are or where they come from. Hold yourself to the highest standards of quality and equality in everything you do.

EVERYONE TAKES OUT THE TRASH. No task is too small for the success of our company or our owners. Always be thoughtful and practice extreme kindness toward our team, partners, and owners.

SIMPLIFY AND COMMIT. Maintain a bias toward efficiency, acting quickly and testing often. Recognize the opportunity cost of every decision, commit to deadlines, be on time, and search for simple, smart solutions.

Hello Alice is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. // Twitter // Facebook // Instagram // LinkedIn

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This job has a geo-restriction in place: USA Only.

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