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Principal Site Reliability Engineer


1 month ago

Job type: Full-time

Remote (USA Only)

Hiring from: USA Only

Category: DevOps / Sysadmin

Eventbrite's business continues to grow and scale rapidly, powering millions of events. Event creators and event goers need new tools and technologies that empower them to have the most meaningful live experiences. As a Principal Site Reliability Engineer, you will be part of a team that ensures that the Eventbrite platform runs efficiently, securely, and at scale.
We're a people-focused Engineering organization: the people on our team value working together in small teams to solve significant problems, supporting an active culture of mentorship and inclusion, and pushing themselves to learn new things daily. Pair programming, weekly demos, tech talks, and quarterly hackathons are at the core of how we’ve built our team and product. We believe in engaging with the community, regularly hosting free events with some of the top technical speakers, and actively contributing to open source software (check out Britecharts as an example!). Our technology spans the web, mobile, API, big data, machine learning, search, physical point of sale, and scanning systems.
As a Principal lead on the SRE team, you will provide technical leadership and share the responsibility for our platform with fellow engineers. You will embrace the SRE model, and will help drive sweeping architectural changes as we modernize our platform. As a leader on the team, you will help:
-Drive Eventbrite’s transition from self-hosted services to cloud-managed services.
-You will educate other engineering teams and advocate for scalable and maintainable architectural decisions.
-Mentor SREs and engineers on best practices of running and maintaining a production environment.
-You will investigate new technologies and tools and recommend those that best fit the team and organization.
-You'll be working closely with AWS, Docker and Kubernetes to containerize applications and provision infrastructure.
-You will identify and execute on opportunities to optimize existing systems, improve infrastructure, and eliminate work through automation.
-Partner closely with the Security team to ensure that Eventbrite’s systems, services and data are protected.
Our primary stack is Python and Django based microservices, running on AWS with MySQL backends. Some of the other tools that we use heavily are Redis, RabbitMQ, Elasticsearch, Kafka, Git, and an endless supply of coffee. 
  • 8+ years of DevOps or SRE experience.
  • Deep understanding of AWS and cloud architectures/services.
  • Expertise within the container and container orchestration space (Docker, Kubernetes, etc.).
  • Experience working with infrastructure provisioning tools like CloudFormation, Terraform, Chef, Puppet, or others.
  • Experience enabling CI/CD pipelines using tools such as Jenkins, CircleCI, Gitlab, or others.
  • Understanding and application of computer science fundamentals: data structures, algorithms, and design patterns.
  • Track record of delivering successful solutions and collaborating with others.
  • Strong communication skills and can explain SRE concepts to a wider audience.
  • Familiarity with Hashicorp suite (Consul, Nomad, and Vault).
  • Active Eventbrite user with a passion for live events
Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.
Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

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