A first class listener and communicator, you have the ability to grasp tough issues that clients often have trapped in their heads. You’re passionate about attacking complex, enterprise-level problems. Being organized for you is second nature. You’re all about users, getting to know their needs and weaving together the common threads to think about where real solutions lie. You bring an understanding of systems based designs and their benefits to the user.
As a UX Researcher at NuORDER, you’ll be the voice of the customer and drive insight into the issues our users face. In addition to contributing to immediate projects, you’ll help us identify the trends in our industry and define what solutions look like in the context of our existing products. Your efforts will influence and help guide the work of the Design, Product and Development teams as we create value to our clients and 1000s of users who use our app everyday. The ideal candidate will have experience at SaaS enterprise applications.
We are open to remote applicants in the USA for this position.
Be the voice and advocate for the user in our product design process
Conduct, organize and synthesize research findings of our user personas. Contribute to and help define our ongoing research strategy, refining customer models, etc.
Lead usability testing of iterative product designs using a variety of quantitative and qualitative methods. Work with design and engineering teams to implement learnings that best meet the user’s needs.
Help identify new opportunities and influence our product and design strategy
Regularly share learnings--educate and help align teams around the user centered experience.
Ability to work autonomously as well as in a team
4+ years design/research experience, ideally with enterprise level saas products
Firm understanding of various user research methodologies- Hands on experience running usability testing sessions and presenting research findings
Experience working with design and development teams
Ability to balance multiple projects and as well as develop own initiatives
Portfolio of work you’re proud of
We’re creative, innovative, and helping businesses become more efficient. Ensuring that each member of our team feels fulfilled and on track to become the very best employee they can be is important - and we encourage our people to discover new ways of achieving specific goals. We fully believe that each and every individual part of our organization provides value, a new perspective and progress to NuORDER’s growth and success. Come join us so we can build together!
NuORDER offers a competitive salary and benefits package complete with medical, dental & vision insurance, a matching 401k program, flexible PTO & a wide array of holidays. We also offer paid parental leave.
Before you apply, please check if any restrictions apply in terms of time zone or country.
This job has a geo-restriction in place: USA Only.