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User Experience (UX) Architect


3 weeks ago

Job type: Full-time

Hiring from: USA Only

Category: Design

HLK is a creative and digital agency who has an opportunity to add a UX architect to our team. This is an exciting opportunity to join our team of UX professionals and collaborate cross-functionally on projects that value putting the user experience first. The User Experience Architect will assist in researching, brainstorming, conceptualizing and creating solutions for our clients. This individual may be based in any location.

The ideal candidate should be driven by the desire to create usable and beautiful solutions that solve user, brand and business goals. You should be comfortable performing the following tasks or having these skills:
  • Understand and demonstrate knowledge of the design thinking processes
  • Be able to carry out user research through a number of different methodologies, both in person and remote
  • Understand how to transform research into insights and recommendations
  • Identify problems, uncover the root cause, and create solutions for our customers to help their users have exceptional experiences
  • Understand how to design with atomic design principles and how that works in enterprise-level projects 
  • Understand ADA compliance familiarity or desire to learn
  • Create detailed, annotated wireframes
  • Design thoughtful solutions that help users instead of frustrate them
  • Use user interface (UI), component toolkits and libraries to create solutions
  • Be comfortable taking command of a room to lead them through research and discovery tactics
  • Be open for collaboration and unafraid to respectfully fight for the best experience
  • Understand competitive research and benchmarking
  • Create empathy maps, personas and journey maps
  • Have a desire to continually learn new skills and adapt to an ever-changing industry
  • Understand usability/heuristics evaluations
  • Create site mapsUnderstand content audit, evaluation and mapping

What are the kinds of things you might be asked by co-workers or clients?
  • How does this component function?
  • What’s the best way to handle this ADA requirement in this situation?
  • How would you design a component that does ______?
  • Does this color contrast pass required tests?
  • What’s the best way to handle form errors and alerting users to correct their input?
  • Why does our site suck?
  • How do we stack up against our competitors?
  • We think this is a better way of solving this problem, what do you think?

What tools should I know how to use or be willing to learn?
  • Sketch
  • Zeplin
  • G Suite (Google Docs, Sheets, Slides)
  • Slack
  • Jira
  • Photoshop
  • Mural

  • Minimum of three years of related experience
  • Enjoy working and collaborating with other team members and clients, in person
  • Understand that situations, requirements and our understanding change and must be able to adapt and shift quickly when needed
  • Be a self-starter with an entrepreneurial spirit and “get shit done” attitude
  • Be able to shift focus from small to large clients and projects and manage time appropriately
  • Maintain a mature balance between client and agency interests
  • Have strong presentation skills
  • Have strong communication and collaboration skills and  be unafraid to ask any question
  • Be someone we’d all like to grab lunch or a drink with and generally get to know more
HLK is a creative and technology agency focused on understanding and changing audience behavior through deeply integrated brand experiences. We bring clarity of context and creative resolution capable of changing behavior and shaping belief in brands. Active clients include Ameren, Bayer, Biogen, Marriott, Pratt & Whitney and Schnucks.  
There are many benefits to working at HLK including the following:
A casual, collaborative work environment
Unlimited time off (after an eligibility period)
Paid sabbatical
Medical insurance
Dental insurance
Vision insurance
401(k) plan with a company match
Free, secure parking

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: USA Only.

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