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Product UX Designer

Ably Realtime


2 months ago

Job type: Full-time

Remote (UK Only)

Hiring from: UK Only

Category: Design


Location: Remote, mainly UK based, as travel to our London hub will be required once a month.

 

As Ably enters its next stage of growth, we’re looking for talented and curious engineers to help us build and deliver the platform to power synchronized digital experiences in realtime for one billion devices every month by 2023.

 

Our everyday digital experiences are in the midst of a realtime revolution. Consumers expect realtime digital experiences as standard and synchronized data in realtime is business critical for many organisations. Yet, at the same time, organizations don’t have the in-house capabilities nor the time to do this efficiently at scale. That’s where Ably comes in.

 

We provide a suite of APIs to build, extend, and deliver powerful digital experiences in realtime for more than 250 million devices across 80 countries each month. Organizations like Toyota, Bloomberg, HubSpot, and Hopin depend on Ably’s platform to offload the growing complexity of business-critical realtime data synchronization at global scale.

 

But we can’t rest yet. And we’d like your help.

 

To see what life’s like at Ably, check out our careers page at ably.com/careers and read the story of how Ably's core values came to be.

 

What we do

Ably’s engineering team is deeply technical, collectively bringing a wealth of experience and broad technology skills across infrastructure, security, distributed systems, and much more. The calibre of the code we produce is what excites and motivates us each day. If you enjoy solving hard distributed system problems that are mostly platform agnostic and theoretical in nature, then you'll love working at Ably.

In this role

You will be responsible for turning Ably’s services into something developers love and want to use. You will be the expert of our user’s pains, needs and goals. You will understand their journey within the product and know how to reduce friction and pain points. You will ensure the user experience is delightful and that we obsess about our developer’s experiences.

 
Day to day, you will:
  • Evaluating the UX effectiveness of Ably’s existing products and identifying any design debt for the team to tackle

  • Participate in user research and interviewing to empathize with users

  • Partner with the Product Manager and the team in product discovery to identify the best solution for a customer problem

  • Develop and maintain low fidelity and/or high-fidelity wireframes to communicate the vision or details of a solution

  • Support the engineering team in delivering solutions by answering questions around design and interaction

  • Support the Product Team in ensuring the quality of UX is considered when releasing and launching new products and/or features

 

It would be great if you have:
  • Know what a great product looks like and can visualise them

  • Have a good amount of experience in UX Designer role or similar

  • Have experience of doing user research, interactive and visual designs

  • Have experience in running workshops for discovery, and user testing

  • Have worked closely with engineering, embedded in the team looking at product discovery and delivery.

 
It would be nice if you have:
  • Have experience working with a technical product or technical users

  • Have experience in running experiments or tests with users

 
What’s it like to work at Ably?

Ably is entering a new phase of growth led by an experienced senior team. You’ll be part of a successful, highly motivated, and extremely collaborative team.

 

To provide the infrastructure required for the next generation of the internet, to tell the world about it, and to support everyone inside Ably to do so we hire people who are ready and capable of taking on challenging problems in a high-growth environment.

 

We want to work in a company of inclusive people who treat each other well. To really thrive at Ably, you’ll need to believe in and be prepared to do your work in line with our values, which are:

 

  • Open for all. Open is a mindset. When open, we’re better collaborators, communicators and creators. Whether open source, standards, or protocols, open hearts, minds, and eyes. It’s better when it’s open.

  • Bias for action. We avoid analysis paralysis at all costs. We lean into doing in order to move us forward. When we have enough of what we need to act, we act.

  • Even the best do better. We want to be the best - but that doesn’t mean we rest when we are. Improvement and growth - true betterment - is an ongoing journey. One fuelled by curiosity and taking risks.

  • Technology needs humanity. Our technology means little without people - whether that’s how we treat our colleagues, or how we design developer experiences. Being human matters.

  • Dependable people make dependable things. Dependability is integral to our mission and technology, but being dependable starts with our people. When we care enough to take real ownership of our products and problems - all else will follow.

  • Bold creativity leads to the greatest rewards. When viewed through a different lens, what stands in the way can become the way. The bigger the challenge the easier the choice: bold creativity will always move us forward, create better outcomes, and set us apart.


What’s in it for you?
  • A great company culture

  • Share options

  • The chance to learn and grow with a fast-moving company, supported by a learning budget that gives you access to professional training, events, conferences, workshops etc.

  • Remote first: Unless you want to pop into our communal office space in Shoreditch, London, you'll work from home most of the time, apart from when we have planning sessions and Summits

  • Your choice of high quality tech kit to work on

  • Home workstation set up budget of £500, plus an annual top-up of £250

  • Regular company away days and social events

  • Friday need-to-know drinks and snacks

  • Private health insurance, including [email protected]

  • Access to private and confidential coaching via Sanctus

  • 24/7 Employee Assistance Programme with AXA

  • A monthly wellbeing budget with Juno

  • Enhanced parental leave

  • 25 days of paid annual leave (33 days including bank holidays)

  • 10 days of paid sick leave (including mental health days) per year

  • Dog friendly office for when you’re in the office!

If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.

 

We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion.

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: UK Only.

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