1 month ago
Job type: Full-time
Hiring from: US only
strongDM is a customer-first company that has a rabid fan base. When was the last time you heard things like:
Splunk's CISO Joel Fulton says "strongDM gives you what you can’t get any other way- the ability to see what happens, replay and analyze incidents."
Chef's co-founder Adam Jacob says "strongDM takes the friction out of getting staff access to the systems they need."
We built a technical product for technical buyers who have a high bar and low tolerance for sales spin. Customers love us because:
The product rocks: strongDM fundamentally changes the relationship between InfoSec, DevOps, and end users. Enforce the controls security needs while making it easier to facilitate access.
Customers trust us: we built a technical product for technical buyers. We do not use jargon. There is no alternative but to always be technically accurate. We are not afraid to admit product gaps.
We’re real humans: we built a serious product without taking ourselves too seriously. Each member of the team is deadly good at their job, and yet we crack jokes on the phone with customers.
WHAT YOU’LL DO
As it says above :) Product is one of the three fundamental tenets of the strongDM business. It needs to work: seamlessly, effectively, and confidently. It’s written by engineers, for engineers. It’s outrageously difficult to build and yet must be the polar opposite to use.
Welcome to the Product Design at strongDM! You’ll work with the Technical Account Management, Engineering and Support Teams (+ a Product Manager!) to define problems & goals, map user flows, create prototypes, and launch new features and products. You’ll be designing elegant interactions to manage a complex technical platform for technical users -- no easy feat. :)
Have a strong sense of ownership -- you’ll be our only Product Designer so if you can’t handle it, no one can
3-8 years of experience with end-to-end product design
Experience designing for business and developer-focused products
Can solve complex problems with the right balance of flexibility, power, and ease of use
Are skilled in explaining your work, process, and decisions
Able to quickly identify user patterns of behaviors and can leverage them to make a seamless experience
Can think in terms of large systems but also zoom into smaller features -- no detail is lost on you but you won’t get stuck in the weeds
Fluent with a design tool like Sketch, Figma, Adobe XD, or Invision
Have cross-platform design experience (Web, android, iOS, emails)
Extremely competitive benefits, including:
Medical, dental, and vision insurance
401k, HSA, FSA, short / long-term disability, 3 month parental leave
3 weeks PTO + standard holidays
Equity in a fast-growing startup
No travel required
TO APPLY: email [email protected]; Attn: Product Designer
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