Principal Product Designer, Benefits
3 weeks ago
Job type: Full-time
Hiring from: USA Only
As an all-in-one provider of payroll, benefits, and HR, we want to make it easy for any business to be an amazing workplace. As a design team, we craft simple, delightful product experiences that help over 100,000 small businesses make this a reality.
As a Principal Product Designer, you'll take ownership of a large area of the Gusto Benefits product and be involved in the entire product development process – from early research and visioning to adjusting pixels to launching and iterating further. The efforts you drive will have a significant impact on how small businesses take care of their teams with health insurance, 401(k), and other meaningful benefits.
Gusto is first and foremost customer-driven. We take pride in making informed decisions based on customer research and data while balancing short and long term technical decisions. If you are a strategic customer advocate who enjoys complex problems and improving customer experiences, we’d love to hear from you!
Here’s what you’ll do day-to-day:
- Deeply understand and solve complex problems to give our customers peace of mind
- Design simple, easy-to-use flows and experiences that delight our customers
- Partner with PMs, engineers, and copywriters across the company to oversee user experience for products and features from conception to launch
- Develop deep empathy for our customers and use research to inform design solutions
- Contribute to high-level strategic decisions with the product team
- Provide and seek feedback from other designers to always push the bar for quality
Here’s what we’re looking for:
- Strong communication skills and enthusiasm for collaborating across the entire company
- Experience designing and shipping complex products that customers love
- Industry experience designing at every step of the development process, from brainstorming to post-launch research
- Service design experience a plus
- Passion for Gusto’s mission and the impact we can have on the world
Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 100,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.
Before you apply, please check if any restrictions apply in terms of time zone or country.
This job has a geo-restriction in place: USA Only.
Please mention that you come from Remotive when applying for this job.
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