Maintenance Coordinator (Customer Service, Operations)

Latchel


2 months ago

04/04/2019 14:30:42

Job type: Full-time

Hiring from: US Hours

Category: Customer Support


Maintenance Coordinator (Customer Service, Operations) - Fully Remote

We are looking for a customer-obsessed operator! If you enjoy working with customers over the phone, taking inbound calls, and making outbound calls, then this is the perfect position for you.


Make sure that tenant’s get their maintenance requests coordinated promptly and efficiently. Take the next step and send us your resume.


Latchel supports property management companies and landlords across the US. Our primary service troubleshoots and dispatches 24/7 emergencies for property managers. We work with a company's existing vendors if they have them and provide vendors when their vendors are unavailable or they don't have them. We provide diagnostic, troubleshooting, and dispatching services so property managers have more free time and less frustration. We use technology to improve the experience for renters and vendors and make our operations processes more efficient.


Latchel offers services in several multi-billion dollar industries. Property management is a $72B industry in the US; contractor services are worth hundreds of billions. Both of these industries are underserved by technology and suffer from low market penetration and extreme fragmentation. At Latchel, we believe we understand the reasons for low market penetration and take a different approach than other companies in the field. We'd love to talk to you more about this. Please apply to one of the jobs below so we can talk more about this challenge. Want to learn more about working at Latchel? Read our Leadership Principles.


Latchel is a 100% remote team so everyone is expected to be autonomous and self-motivated. We invest heavily in making our remote culture feel like a connected team and also invest in making your workspace the most effective you can be. 


Send applications to jobs @ latchel dot com. In your email please tell us why you are interested in Latchel.

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