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Community Manager

Single Grain


3 weeks ago

Job type: Contract

Remote (USA Only)

Hiring from: USA Only

Category: Customer Service


We are looking for a digital-savvy Community Manager to take control of our online voice and build brand awareness, loyalty, and enthusiasm around our multiple projects. The Community Manager will be responsible for aligning all company communications, PR, social media, and marketing content to create a strong brand identity. You will be the first point of contact for online fans and followers, thus developing an intimate relationship with the online community.

To be successful in this role, you will need to have a deep passion for social media, stay abreast of new developments and opportunities in the industry, and be a strategic thinker. You must have an outgoing personality as in-person networking will also be part of the job.

This role will be managing our communities: Marketing School, Leveling Up and ClickFlow among others.

Please send your custom cover letter with 'community is cool' or else your application will be disqualified.

 

Responsibilities:

  • Ensure a 7-Star ‘Welcome Aboard’ Experience for New Members
  • Develop a plan for increasing engagement and interaction within our communities.
  • Create/share engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos.
  • Engage with the online community and respond to comments and requests.
  • Analyze relevant community metrics.
  • Relay community feedback to relevant internal stakeholders.
  • Devise and implement community communication initiatives.
  • Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
  • Document Best Practices and establish standardized results for Community Management
  • Assist in training additional support members

 

Requirements

  • A degree in communication, English, journalism, marketing or related field may be required.
  • Experience with Facebook, Instagram, LinkedIn, Twitter, and YouTube is essential.
  • Knowledge of Sprout Social or similar programs to manage online postings on different platforms.
  • At least two years' experience managing social media platforms.
  • Strong writing and verbal communication skills.
  • Knowledge of marketing trends and techniques.
  • Superb time management skills.
  • Digital Marketing experience and Agency background preferred
  • Detail-oriented, excellent follow through, ability to multitask, manage projects and workflow
  • Work well under tight deadlines in a fast-paced environment
  • Deliver exceptional results
  • Motivated, self-starter, independent problem-solver & resourceful
  • Calm under pressure
  • Highly computer-literate with practical experience utilizing project management tools

Please send your custom cover letter with 'community is cool' or else your application will be disqualified.

 

Benefits

DOE – $15 to $30 / hour

Work remotely - Part time or Full time DOE

Tons of amazing marketing and business content to learn from.

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: USA Only.

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