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Head of People Operations


3 weeks ago

Job type: Full-time

Remote (USA Only)

Hiring from: USA Only

Category: Business

About Anagram
Our healthcare system is broken. If you’re like most people, this “brokenness” is more about the nightmare of dealing with insurance, co-pays, and collections than actually receiving care. HMO, PPO, HSA, EPO… honestly, until we built this company, we had no idea what any of these even meant! If you’re like us, you just want to know how much you are covered for, that your insurance is billed correctly, and then pay your doctor for their time.
We believe that healthcare should be simple to use and easy to understand, because going to the doctor is stressful enough. We created Anagram after personal experiences left us feeling completely helpless and frustrated by the difficult process to access the insurance benefits we were entitled to. We didn’t want others to feel that same pain and frustration.  
Our mission is to make it easy to pay for and obtain healthcare. We’ve proved out our product, starting with the vision care market. Now with thousands of doctors using our system, we're expanding to the rest of the healthcare ecosystem. Imagine paying for healthcare and using your insurance being as easy as buying a cup of coffee. We're looking for A+ players to help us make this vision a reality.
The Role
As the owner of People Operations, you’ll support our values and promote our company culture, as well as processes related to employee benefits, payroll, training, and related tasks. You will have the exciting and extremely impactful job of overseeing the onboarding of new talent and also flexing into the recruiting process when necessary. You’re the key to helping us stay true to our mission, culture, and values as we make a difference in healthcare.
You will:
  • Own the People Ops functions of the company including but not limited to employee benefits and programs, compliance, new hire orientation, hiring & terminations, performance reviews, and payroll
  • Own all aspects of adding new employees to our organization, including consulting with hiring managers, developing individual interview plans, and finding top talent
  • Help strategize how to implement a talent brand initiative to attract and retain smart, motivated candidates across all departments in our organization
  • Set the stage for how talent joins and leaves the company by managing all aspects of onboarding and offboarding
  • Partner closely with internal leadership to develop sourcing and recruiting strategies that will work for each role given today’s complex candidate market
  • Collaborate across the organization by providing guidance and suggestions while also remaining open to feedback and new ideas
  • You’ll cheer, lead, and champion our team members to encourage teamwork, collaboration, proactive problem solving, and out-of-the-box thinking
  • Help create a curriculum and teach management training -establish best practices and hold training to help our managers improve. This would include things like implementing a manager review process, feedback best practices, employee development plans, etc
  • Hire, build and grow the People Ops team as the organization scales
Our ideal candidate has:
  • 5+ years of experience in a People Operations leadership position
  • Experience successfully scaling a company from series A through massive success
  • Experience working in a high-growth, fast-paced, startup environment
  • Domestic (multi-state) and international experience is an asset
  • Strong project management capability including written and verbal communication; able to present, persuade, influence and shift perspectives as needed
  • Strong team player - you're professional and reliable, and you know how to coax the best out of others without sacrificing quality or productivity
  • Ability to successfully coach/support employees and managers in having challenging conversations with peers, managers, and direct reports
  • Has successful experience with all levels of management including remotely distributed teams; able to effectively build relationships by establishing trust, credibility and adding value quickly
  • Previous experience mentoring local and remote teams regarding HR compliant strategies to maximize performance from contractors and/or interns
What we offer
  • Medical and Dental coverage
  • A generous equity plan
  • Unlimited PTO - we trust you get your s**t done
  • 401(k) Plan
  • Fun, creative and collaborative work environment 
  • Trust in you to truly take the ball and run with it. You’ll be the owner of your own fate and success and/or failure will be in your hands
  • Ability to work cross-functionally on a day to day basis and accelerate learning
Anagram is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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