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Engineering Manager


2 weeks ago

Job type: Full-time

Hiring from: North America Only

Category: Business

Come join the world’s largest shared CI/CD platform, and help us drive the future success of our company! Our customers range from well-known household brands to small startups and everywhere in between, and we’re looking for an Engineering Manager who’s excited about helping us drive sustainable long-term growth for our entire company.

CircleCI is looking for an engineering leader to help us shape one of our most exciting and fastest-growing domains and build out an entirely new Growth team with us. In this role, you’ll build out and lead a first-class team of Growth engineers responsible for designing, building, and continuously improving a portfolio of experiments and monetization features, with the goal to drive significant revenue growth for our company. 

Our team

As the Growth team, our mission is to expose more users to the value they can get through using our product, and getting deeper into CI/CD with us. We dig deep into our users’ experience with CircleCI, and help them become more successful using our product. Our two existing Growth teams, Activation and Engagement, continuously analyze our users’ journey to educate and empower them on our platform over their first couple of months with us. We’re looking for an Engineering Leader to build out and lead a new Growth team focused on Monetization with a mission to ensure that customers recognize the value in our platform and can conveniently pay us in a way that feels aligned with that value.

Like all our Growth teams, the Monetization team hypothesizes, builds, analyzes, and iterates, working hand in hand with our Product, Data, Design, Marketing, and Engineering teammates. As the leader of this team, you’ll also work very closely with the leaders of our other Growth teams. Together with your team, you’ll challenge the status quo of our product, in order to support our go-to-market teams and drive sustainable long-term growth for our entire company. 

You'll be joining a creative, diverse, and analytical set of Growth teams that are driven by curiosity and continuous learning around our customers’ behaviors. Our position in the engineering team is unique: we work throughout the entire CircleCI product - across marketing sites, onboarding, all the way to our core CI/CD workflows - to help empower our users to deliver better software, faster. We value empathy for the customer experience, as well as driving business metrics and quantifying our lessons learned along the way. 

About this role

We’re looking for an engineering manager to build out and lead a creative, diverse, and analytical team that is deeply invested in continuously learning around our customers’ behaviors. This is a unique opportunity to start a team from scratch and have impact at scale in a highly impactful business domain, in a role where you’ll develop engineers, guide careers, organize projects, be accountable for technical delivery, and empower this distributed team of engineers. You’ll be building out and leading one of several Growth Engineering teams to impact a key part of our revenue stream. 

Beyond working with our wonderful team, you’ll get to work closely with our partners in the Product organization, as well as with stakeholders in our Marketing and Revenue teams. You’ll be working with a stack of tech and tools that includes (but is not limited to) React, Looker, Datadog, and many more, and working at a scale that creates fun and challenging problems. If you like experimentation, short feedback cycles, open and transparent communication, and are data driven, this role could be an exciting opportunity for you. 

We’re looking for someone who’s keen on helping us advance our capabilities as a team in topics like growth engineering best practices, quick experimentation, utilizing data to drive decisions, and becoming a powerhouse in our Growth engineering domain. 

What you’ll do:
  • Build out and support the team: You’ll partner with our Recruiting team to attract, hire, onboard, and retain diverse top Growth engineering talent and build out a Growth engineering team, together with the rest of the Growth engineering management team. You’ll collaborate with engineering- and Growth leadership and key stakeholders on the evolution of the team. You build out a team culture that’s centered on open communication, strong feedback culture, quick experimentation, blameless learning, and embracing failure and learning from it. 
  • Support engineers’ growth: You’ll have direct reports ranging from junior-level to highly experienced engineers. You’ll be responsible for their performance and career growth. You’ll work with them to identify areas in our Engineering Competency Matrix where they’d like to focus their efforts, and support them through regular feedback, goal setting, and providing them with challenging work that drives value for our users and business. 
  • Drive experiments and utilize data to continuously improve: Partner with our Product Management team to support the team in continuously experimenting in alignment with our Growth strategy, and utilize data to review outcomes and adjust quickly as needed. 
  • Learning and Development: Develop people and the team through coaching, mentoring, and management support. Conduct regular 1:1s, goal setting, and feedback conversations with engineers to ensure their well-being and team health, and support them in their learning and development. Continuously work to improve inclusion and belonging on your team and throughout our organization.
  • Organizational work: Help us continuously improve and grow and build further support structures for our teams by driving broader organizational development and cross-cutting initiatives with the rest of our engineering management team.
  • Technical work: Help grow the expertise of your team’s performance and experimentation, in collaboration with the technical leaders on the team. We don’t expect you to write or review code on a regular basis, so this role may not be for you if you will deeply miss those things. 
  • Support your team through on-call: As part of this role, you’ll periodically participate in our after-hours on-call rotation. . 
What we're looking for:
  • Team- and people development: You have at least three years of experience building and leading software development or operations teams and have managed teams that have built and shipped products at scale. Your experience includes hiring, supporting employee growth, and performance management. Experience leading teams in Growth-specific domains is a plus. 
  • Data-driven: You bring analytical skills and rely on data to make decisions about the best action to take, and are keen to monitor progress against key metrics, and do so quickly to be able to adapt as needed. You drive towards outcomes and assess any opportunity for its potential impact, and help your team do the same.     
  • Communication: You’re an effective communicator who enjoys driving a culture of open communication on your team. You have strong feedback skills and communicate openly with your team and are open to being wrong and having your mind changed. You’re proficient in English in verbal and written form. 
  • Delivery: You are knowledgeable about modern software engineering practices and how to apply them. You believe in agile and lean values. You’re experienced in the day-to-day practices of continuous delivery and agile development in a production environment, and in helping teams utilize them to support rapid experimentation. You favor regular, incremental delivery over perfection.  
  • Leadership: You are a service-oriented leader, an effective communicator and strong collaborator who emphasizes continuous learning, and you know what it takes to build strong, productive teams. You thrive on developing people and building inclusive teams. You are able to make hard decisions and tradeoffs, and thrive on a high level of responsibility and autonomy. You like working on high exposure projects and tasks, and are keen to have impact in a crucial business domain. 
  • Learning: You bring action orientation and a drive to continuously improve the teams you work with. You encourage a healthy work environment that’s both supportive and challenging.
  • Remote work: You are comfortable working on and leading a distributed team across multiple time zones. 
  • Adaptability: You’re comfortable with ambiguity and figuring things out as they evolve, change, and new requirements emerge, and you’re able to help your team adjust to changing priorities, making conscious tradeoffs when guidance is limited and information is incomplete, and instituting best practices from scratch when needed. Our company and customer base are rapidly growing and this means new information can lead to new processes and outcomes.
Bonus points: 
  • Experience as an entrepreneur, in a small startup, or working in / leading Growth teams is a plus.

We know there’s no such thing as a “perfect” candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

Work remotely with our globally distributed team!

We’re a distributed company with teammates across the world. The team you’ll be leading is distributed across North America, supporting our internal teams and a global customer base. For this role, we are hiring an Engineering Manager to work remotely in the United States and through our affiliate, Continuous Labs, in the following Canadian territories: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan.

About CircleCI

CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: North America Only.

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