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Business Operations Internship

Cloud Humans

1 month ago

Job type: Internship

Remote (Brazil Only)

Hiring from: Brazil Only

Category: Business

About cloud humans

We believe that talent is equally distributed, but opportunities are not. Our mission is to give people access to equal opportunities while giving companies access to the most productive and driven community of professionals. 

Cloud humans is changing the way people work and how companies build their sales and operations teams. We're changing that by aligning incentives between Cloud Pros (independent contractors) who want to learn and work hard with companies that expect high quality outcomes. 

Our technology completely removes the "work" of managing these teams while also allowing the Cloud Pros to become super humans. 


About the role

This role is a key position to help managing and improving active business operations. You will have the opportunity to demonstrate a "can do"/"will do" mindset by supporting our customer's sales operations. We're talking about someone that enjoys engagement with people, craves for freedom to execute and has tons of grit and a deep desire to learn.

You would need to be operationally focused, have a flair for giving people support and amazing experiences, and be an enthusiastic problem-solver. 

What you will do

Process management and results: You'll be a protagonist of the day-to-day management of our customer's business operations - delivering on agreed metrics for efficiency, quality, and timeliness. As you will be fully immersed in the process - we expected you to own and execute processes in addition to being in a position of endlessly optimising them.

Community Support: As a key influencer to our community of cloud pros, you will help develop sales squads, support them, and guide them to achieve their full potential. You will be resolving the toughest of issues from customers and ensuring that our cloud squads constantly performs at a high level.

The strengths you need to be successful
  • Humble with a great thirst for learning
  • Ability to communicate easily with others and explain difficult concepts
  • Customer obsession mindset
  • "Can-do" mindset / Growth mindset
  • Basic spreadsheet (Excel or Google Sheets) skills
  • Have used softwares such as Gmail and the G-suite (Sheets, Docs, etc.) - personal and school work is already fine
The experience we are looking for
  • Currently enrolled in a University 
What we value at cloud humans

Best ideas always win: we make sure the best Idea always wins, no matter where it comes from. We foster candidness. We believe in disagreeing but committing when necessary. This is not an excuse to be an asshole. We run towards and not away from difficult conversations and we're willing to challenge everything.

Customer problem obsession: we make sure we have deep knowledge of our clients problems and obsess over solving it. We ruthlessly prioritise. If it doesn't move us closer towards solving the problem, we won't do it. We do first the things that have the biggest impact.

Raise the bar high: we're comfortable making mistakes and doing things for the first time. We always set the bar aggressively high and don't settle for the mediocre. We're constantly moving towards a better version of ourselves.

Be an owner, not a renter: we think long term and don't sacrifice long-term value for short-term results. We act on behalf of the entire company, beyond just their own team. We never say, “That's not my job.” We believe in "Cloud Humans > Team > Me" and behave this way.

Good Humans: we always assume good intentions. We are always trying to learn, push ourselves and the others around us towards growth, towards their best, and we genuinely care about not hurting others. We want to make people's lives better. We embrace and incentivize individuality and diversity, understanding that we are stronger this way. We understand that this requires effort from us to make us stronger.

Bias to action: we believe that it is extreme execution that differentiate winners from losers, and we are winners. We believe "done is better than perfect". We don't use this, though, as an excuse to cut corners. Quite the opposite, we iterate fast, always building on top of the previous thing.

The benefits 
  • Competitive compensation 
  • Health and dental insurance plans 
  • Flexible vacation 
  • Remote friendly routine 
  • Possibility to work in one of the fastest growing startups in Latam, have a lot of freedom and impact on people's lives

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: Brazil Only.

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