UX Researcher

Theorem


3 months ago

05/14/2019 11:45:47

Job type: Full-time

Category: All others


Company Overview


Founded in 2007, Theorem (formerly Citrusbyte) is a technology consulting company with a focus on how we do the work as a means to achieve great results.


Our customers, F1000's and startups alike, come to us because they need to change how something is done in order to succeed and they're looking for a solution that isn’t just about technology — but also people, process and leadership. We consult, form a diverse team of experts, and deliver strategy and execution all under one roof. 


Our services range from new product development, pure R&D, legacy modernization, pricing strategy development, revenue generation, process optimization, to organizational transformation and cultural design. 

 


Working at Theorem


At Theorem, we believe that creating an environment where great people can flourish is the best strategy for our business and the best way to solve our client's problems and deliver the greatest value. 


Our focus on culture is supported by our shared vision to build a company where we want to work for the long-term. We avoid egos and embrace distributed leadership. We grow from constantly being challenged and seek to understand when presented with ideas we don't understand. We respect each other, default to trust and treat each other like adults and we also hold each other accountable for commitments. There is a lot about our culture that makes us great and we're continually looking to improve it. Read what we've published about our culture. 

Job Summary


As a UX Researcher you will work with small cross functional teams to create and execute on research plans. You will be responsible for surfacing research insights that will inspire product strategy. This new addition to our team is a curious person, has a strong sense of humility and deeply cares about solving the right problem.

Theorem works with Fortune 500 clients which requires a researcher who is a natural consultant that is comfortable presenting to and engaging with clients that range from stakeholders to C-Suite executives. Our practice will benefit from the candidate’s proactive and thoughtful recommendations integrating research into Theorem's fast-paced product development culture.


This is a remote friendly role. Candidates within North America will be given priority for the sake of travel and team time zone alignment.

 

Responsibilities and Duties


Lead research for discovery and iterative product development initiatives 

Partner with Product Managers and Designers recommending research practices and providing UX feedback on solutions   

Plan, conduct, synthesize and communicate research findings to the internal team and our clients

Develop an understanding of our client’s users, their competition and the marketplace

Produce clear and impactful artifacts that surface the most meaningful stories from the research findings

Coordinate recruiting, scheduling and communication with research participants

Manage relationships with third-party research vendors when needed 


Qualifications and Skills


7+ years of product design research experience

Seasoned practitioner in both qualitative and quantitative research, with an appreciation for applying lean methodologies to process

Experience with both generative and evaluative research initiatives

Demonstrates expertise with preparation for and execution of interviewing, concept testing, usability testing, ethnographic research, diary studies, heuristic evaluations, surveys, personas, journey maps, remote testing and benchmarks


Product pricing research experience is an added plus

Willingness to travel 


Benefits and Perks

100% remote

Once a year the entire Theorem team gets together at an inspiring location to meet, work and play. This year’s retreat was in Tuscany, Italy!

We offer paid vacation and support healthy lifestyles through our physical fitness benefits program

We have comprehensive medical, dental, vision, and life insurance plans, plus we have a 401k plan

Please mention that you come from Remotive when applying for this job.

Help us maintain Remotive! If this link is broken, please just click to report dead link!

similar jobs

  • Namaste Technologies (Americas (EST) & Europe)
    Yesterday

    Namaste Technologies began as an international cannabis eCommerce company operating in 20 countries. We have years of data collected on legal cannabis users and by combining machine learning technology with telemedicine apps, we’re leveraging this data to provide our customers with a world class cannabis purchasing experience. 

    WHO YOU ARE

    We are looking for a Senior Data Analyst to join our team. You will be partnering with our product managers to assess strategic initiatives, develop actionable insights and drive operational analytics. 

    As our business is constantly trying to delight its customers, data takes a crucial place. By leveraging all the knowledge we collect about our customers’ journey, we can take informed decisions on the future of our products. This position is part of the engineering department and focus on bringing answers to our engineering squads. Examples of questions to answer are “What is the conversion rate of this specific step?” or “What is the impact of an A/B Test segment on the Average Order Value?”. 

    Candidates are expected to be highly analytical, self-directed and excellent communicators. Ideal candidates have a proven track record of cross functional project management and extensive analytics experience. We are a data driven organisation so previous experience with query and scripting languages such as SQL and Python or a strong desire to learn these skills is preferred. The ideal candidate will thrive in a fast-paced environment, possess a high level of intellectual curiosity, and focus on generating results while exhibiting the highest personal and professional integrity and ethics.

    In addition to intellectual curiosity and aptitude, we look for candidates who are excited by technology, either from a professional or personal background. 

    ROLES & RESPONSIBILITIES

    • Provide strategic ad-hoc analysis to engineering teams, senior leaders, and FP&A. Report and iterate on key operational and financial metrics.

    • Collaborate with our Engineering squads to create dashboards presenting KPIs for our products and our business activities.

    QUALIFICATIONS

    • Minimum three years in an analytical role

    • Ability to present to and context switch between peer groups and senior level management.

    • Ability to independently explore and analyse high volume datasets. 

    • Working experience with the visualisation tool, Tableau.

    • Experience with data storytelling.

    • Degree in economics, mathematics, engineering/computer science, or other relevant field that demonstrates quantitative competence.

  • 2 days ago

    As a Gitlab Community Advocate, you will be a member of the Community Advocacy team within Developer Relations with a goal of responding to every question about GitLab asked online. You will help to create process and documentation around the way this team interacts with the community as well as help make it easier to provide feedback into GitLab.

    Responsibilities

    - Respond to the GitLab community across the following channels in a timely manner: Twitter, Disqus, Facebook, StackOverflow, Reddit, Quora, Google alerts, HackerNews, comments on news stories in the media, forum.gitlab.com, and more.

    - Engage with the developer community in a way that is direct but friendly and authentic. Be able to carry the tone of the GitLab brand while also giving the proper answers or direction to members of the community.

    - Help update the social media guidelines and GitLab voice as new situations arise.

    - Work with leadership to find a way to track and measure response time across all channels with the ideal response time being under 1 hour for all channels.

    - Explore different tools from Zendesk to Mentions to find a way to track all mentions of GitLab across the internet.

    - Don’t be afraid of animated gifs and well-placed humor! We are not robots.

    - Work within the GitLab process to help users report bugs, make feature requests, contact support, and provide feedback to the product.

    Requirements

    - Have an understanding of Git, GitLab, and modern development practices.

    - A broad knowledge of the application development ecosystem.

    - Be a good conversation partner for experienced developers.

    - Know multiple programming languages, Ruby on Rails experience is a plus

    - Excellent written and spoken English.

    - Accurate, nuanced, direct, and kind messaging.

    - Being able to work independent and respond quickly.

    - Able to articulate the GitLab mission, values, and vision.

    - Understand the difference between different online developer communities

    - You LOVE working with the GitLab community.

  • Millions of people experience real-life adventures with our apps. We help people all over the world discover the best hiking and biking routes, empowering our users to explore more of the great outdoors. And we’re good at it: Google and Apple have listed us as one of their Apps of the Year numerous times—and, with more than 7 million users and 50,000 five-star reviews - komoot is on its way to becoming one of the most popular cycling and hiking apps.

    Your key responsibilities

    • Build a strong community of like-minded hikers and outdoor enthusiasts.

    • Attend events and plan hikes and meetups to grow our community.

    • Support our influencer campaigns, approach potential influencers, convince them to become komoot users and turn them into brand ambassadors.

    • Support our PR team to plan media campaigns and event schedules.

    • Uncover the most exciting people and their adventures for our blog and social media.

    • Team up with our support team to assist users when they run into technical problems.

    Why you will love it

    • You’ll work with a community of enthusiastic hikers, and outdoor enthusiasts.

    • Enjoy the freedom to work wherever in the DACH region you want, be it from your home, on a beautiful lake or in the mountains.

    • You’ll work in a fast-paced startup with strongly motivated and talented co-workers.

    • You’ll enjoy the freedom to organize yourself the way you want and work with most modern tools that you'll love.

    • You’ll join us for team gatherings in locations like Morocco, Mallorca or the Bavarian Alps several times a year.

    You will be successful in this position if you

    • Have 2+ years of experience as a community manager.

    • Are located in the DACH region and are connected to the hiking community.

    • Are outgoing and enjoy interacting with people.

    • You speak German on a native level

    • Have strong written and verbal communication skills in German and English.

    • Are digitally savvy and know how to leverage tools.

    • Are self-motivated and extremely organized with a high attention to detail.

    Sounds like you?

    Send us the following

    • A resume in English highlighting your relevant experience.

    • A little note on why are you interested in working at komoot.

    • Examples of your work: Tell us a bit about community management projects you’ve worked on in the past.

    • Share your Twitter, Instagram, blog or your website with us so we can get a feel for your interests.

    • A link to your komoot profile showing your favorite outdoor spot.

Remotive can help!

Not sure how to apply properly to this job? Watch our live webinar « 3 Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) ».

Interested to chat with Remote workers? Join our community!