We're Happy Cog, a growing interactive agency located in the NoMad District of Manhattan. Looking to work with awesome clients? Well, we've got an impressive list including Google, Airbnb, Etsy, The Associated Press, New York City, and Columbia University to name but a few. We've got an incredible road ahead, and are looking for a full-time Digital Project Manager to join us in our journey!
We're looking for someone who has previous client-facing experience in a design and development agency, is well-versed in the agile methodology, and is in their element in a fast-paced environment. If that sounds like you and you're passionate about leading technical projects whilst working with an amazing group of people, then we think you'll fit right in.
You will be working closely with the best of the best, including our other Project Managers, Designers, Front-End and Backend Developers, Content Strategists, SEO Analysts, QA Engineers, and Management Team during every phase of our projects.
Responsibilities will include:
Manage and lead multidisciplinary internal project teams located in multiple geographic locations simultaneously through the entire project lifecycle (planning, executing, monitoring, and closure).
Work with Business Development to disseminate statements of work.
Responsible for developing and maintaining the project, financial, acceptance, and communication plans.
Control and monitor project scope and manage change requests.
Identify, define and communicate risks to the internal team and client.
Clearly communicate project timelines, including milestones, deadlines, and deliverables to both internal teams and the client.
Create and organize tasks and flows.
Work with PM Team and Senior Management to select possible resources for projects.
Work with the product owner to define user stories, and to manage current sprints and backlogs.
Responsible for managing, controlling, and reporting on the budgetary status of your projects. This will also include sending weekly reports to both the client and to Happy Cog management.
Lead kick off meetings, bi-weekly sprint planning meetings, retrospectives, standups, resource meetings and share post meeting notes.
Understand and anticipate project resource volumes and dependencies and work actively to resolving and escalating issues.
Coordinate with QA leads to ensure that the baseline criteria are met in order to allow for successful entry into client review and approval.
Provide relevant information and support to the Operations department to facilitate client invoicing.
Serve as the primary point-of-contact for project stakeholders (including executive level).
Conduct post-implementation reviews and document your findings.
Work with other departments such as Digital Marketing and Business Development to further grow you account.
Experience in an interactive agency, managing medium-to large-scale digital design and development projects.
Strong knowledge of web technologies, web design, and the delivery of solutions with creative and engineering components.
Solid understanding of project management processes including requirements development and management, scope definition and management, communication management, budget management and reporting, resource management, risk identification and management and client engagement.
Experience authoring and maintaining essential project documentation including project management plans, scope baseline documents, SOWs, resource plans, issue and risk logs, status and burndown reports.
Experience managing multidisciplinary teams including SEO, Content, UX, Design, Technology and QA
Experience with a number of project management methodologies including agile, scrum, waterfall and the ability to architect the best approach to satisfy the project's needs
Experience of communicating with key senior stakeholders and project sponsors.
Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills.
Has strong knowledge on how to run technical projects.
PMP certification - nice to have.
Proficiency in G Suite - nice to have.
Skills and characteristics:
Excellent communication skills with department and cross-department teams.
Experience with a number of project management methodologies including agile, scrum, and waterfall.
Ability to remain calm and in control under pressure and to calm others under stress.
Experience of communicating with key senior stakeholders and clients.
Ability to coordinate between multiple groups of project stakeholders in multiple locations.
Paid vacation policy.
Lunch paid for by the company every day, via Seamless.
Health, Dental, and Vision insurance.
Eligible for Simple IRA.
Perks/discounts from many stores and services via Fond.