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Head of Publisher Operations


4 weeks ago

Job type: Full-time

Remote (USA Only)

Hiring from: USA Only

Category: All others

  • Ensure the production of high-quality front end code and designs internally and externally for our various products and client requests
  • Help maintain a 24-48 hour turnaround time in the production of code for publishers across current and future product lines including and not limited to Revenue Stripe, Apple News, Jeeng
  • Provide tier 1 support directly to clients and Publisher Sales and investigations based on publisher issues. Tier 2 once Sales Engineer is onboarded
  • Help document and maintain team procedures and workflow while looking for areas of improvement
  • Help maintain tooling and an effective workflow for the Professional Services team
  • Manage the Professional Services team through team meetings, troubleshooting, and 1-on-1s
  • Maintain a working knowledge of system architecture, components, and product offerings
  • Communicate effectively with other teams in regards to client, team, and company needs
  • Report to the head of client success 


  • 8+ years of experience in publisher operations
  • Experience with HTML/CSS
  • Experience with GIT 
  • Experience with email client testing, email best practices, and email development.
  • Knowledge of task tracking systems (such as JIRA) 
  • Experience with Command-line/terminal
  • Experience with Photoshop
  • Great organizational and attention to detail skills
  • Be proactive, efficient, and having high standards.

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: USA Only.

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