Developer Advocate


1 month ago

01/17/2020 10:22:57

Job type: Full-time

Hiring from: North America

Category: All others

Smallstep​ is building an open source identity authority plus toolchain - called ​step​ - that lets software teams securely connect and operate apps running across clouds, containers, serverless, and connected devices. We believe the only way to successfully secure cloud-native computing is to move past perimeter security using world-class PKI (certificates) and mutual TLS.

Smallstep is a nimble deep-tech startup of seasoned experts In San Francisco. We are looking for a Developer Relations professional who can assist our community with implementations, trainings, and technical questions, As the first Developer Advocate at smallstep you’ll be responsible for driving awareness and participation in the smallstep open source community . This position is ideally in San Francisco but we encourage remote applicants.

- You are great with people, especially engineers

- You have strong knowledge of modern cloud architectures and popular development tools, platforms, and/or relevant frameworks

- You feel comfortable walking users through new scenarios and technical implementations.

- You are a documentation and content machine - comfortable speaking anywhere, at any time, to anyone.

Technologies such as HTTPS/TLS, certificates (X.509), and OAuth are not foreign to you.

- You have spent 2+ years working with developers.

- You document everything and make it easy for others to find and take action against.

- You want to join a tight-knit team

- You love open source software and communities

- You believe distributed systems deserve great security out-of-the-box

- You want to be part of the paradigm shift to move past network perimeter security

- You are collaborative, low-ego, and results-driven

- You like making impactful contributions but also enjoy helping others do the same

- You want to work with founders in a fast-growing startup with excellent investors

- Interest or passion to evangelize through speaking & writing (nice to have)

At smallstep, we work reasonable, flexible hours. We look for people who are thoughtful, can break down problems, and often work individually. You are trusted to work on your own and to ask for help when blocked. As an early stage startup, smallstep teams get the benefit of working across many areas and contributing directly to the success of the organization. smallstep is a two-year-old well-funded startup backed by Accel, and upside partnership.

Please mention that you come from Remotive when applying for this job.

Help us maintain Remotive! If this link is broken, please just click to report dead link!

similar jobs

  • Join us in our mission to make website development fun by making it simple

    We are looking for an experienced Engineering Manager to lead the team dedicated to driving Gatsby’s open source project. Join us in our mission to make website development fun by making it simple.

    About us

    Gatsby is a remote-first, community-focused team working to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source. Our core values include transparency (our work is public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type. 

    Details of the role

    Type of Work: Full-time employee

    Location: Remote

    Why we need you

    Gatsby is the future of the web, and the web is an incredibly diverse ecosystem. This means we need leaders who can intuitively appreciate the value that the commercial services we build offer customers. The open source team is expanding rapidly and we need someone with a deep understanding of the very cool technology, but an equally profound sense of empathy required to grow both individual contributors and future leaders in this critical part of our company.

    Why this is interesting

    Gatsby is a wildly popular open-source framework that is changing the architecture of the web. The open-source team is responsible for driving the roadmap for the large and complex codebase that is Gatsby.js. Between their own contributions and the community, they merge nearly 500 pull requests in a typical month. You’ll help lead the team in not only tackling key technological challenges, but also bolstering and focusing community contributions.

    Your responsibilities

    You will be responsible for people, projects, and processes. You will partner with your team and peers to:

    • Foster an inclusive environment through empathy, not just inside engineering, but across all the teams in Gatsby, and beyond to the open source community.

    • Wrangle many timezones and introduce remote work best practices, as you will lead a geographically diverse team.

    • Exercise good judgement in interacting with the enthusiastic community, as an exemplar for your team in this area.

    • Partner with Product and Design to find the best blend of quality, agility, and work/life sanity.

    Make sure your team is fully equipped for their job, including:

    • Context - make sure they know what is happening outside engineering

    • Vision - make sure they know what it coming next, even if we’re not there yet

    • Skills - ensure that each team member grows and feels confident in delivery

    • Tools - choose and evolve the dev environment (with the team’s input)

    • Processes - hand-in-hand with tools, make sure that we’re continuously evolving our planning and dev approach to have just enough structure to keep us on track

    • Empower your team members by offering them clear ownership of technical challenges in a world where you and other leaders are still wearing many hats and finding the ones with the best fit.

    • Collaborate with other engineering managers to evolve the management practices at Gatsby. We’re all learning more every day!

    This might be you if you….

    • Have successfully managed people, including recruiting and hiring, coaching, mentoring, evaluating, and promoting.

    • Have experience working with (and ideally contributing to, or managing) open source communities and products.

    • Have strong communication skills, verbal and written.

    • Genuinely enjoy helping people, both inside the company and out.

    • Have a consistent track record of delivering high-quality software in regular, iterative releases through coordinating a remote team.

    • Are able to coordinate and work with teams and stakeholders across the organization, and even beyond the company, including effective project management skills in an environment where you may not control many of the variables.

    • Have previous experience with React, Node.js, and GraphQL. Gatsby is built on React, Node, and GraphQL, so you should be experienced with usage and the syntax.

    • Have strong empathy and a willingness to define the nuances of team roles (including your own!) as you go.

    The best parts of this job

    • The people and culture of a team genuinely invested in building something great.

    • You’ll be helping curate one of the most popular, fastest growing open source frameworks in the world.

    • You’ll be leading a group of supportive, talented, and friendly people towards delivering a great framework and developer experience.

    • You’ll have the opportunity (even expectation) to constantly learn and innovate, in both tech approaches and process definition.

    • Your role will be key to making Gatsby the next way to build on the web—and a technology that enables the next billion internet users.

    • You will get to look back on this time as the “early, exciting days” of Gatsby. You’ll get to watch members of your team become future leaders and luminaries in a space that isn’t fully defined or formed yet.

    The worst parts of this job (maybe)

    • The community and our team aren’t always operating as equals, and don’t always have perfectly aligned motivations. Your job includes the unenviable task of helping us figure out the right focus in a variety of complex situations, and with a wide range of (understandable, but sometimes mutually exclusive) community expectations.

    • We’re all still figuring a lot of stuff out. Things can feel unstructured or messy. Part of your job is to smooth out what we collectively don’t like. And that can be hard.

    • The company is growing fast, which means lots of people wearing lots of hats, and sometimes exchanging them for new ones. Doing this while protecting a team (or individual’s) sense of ownership and security is hard. And it’s part of this job. Sorry.

    • Product and strategic direction can change. We’re building a whole new area of growth in an absolutely huge potential market. Absorbing (and/or pushing back as you see fit) that change so your team doesn’t feel unnecessary churn is also hard. And also part of this job. Still sorry.


    • Unlimited vacation policy, with a minimum of 15 days paid vacation time

    • Amazing health, dental, and vision insurance for you and your family (US only)

    • Skip the commute with remote work

    • 3 months of paid parental leave covering both adoption and foster placement

    • Fly to cool locations 3x/year for company-wide meetups

    • Stock options in a fast-growing startup

    • Gatsby Sabbatical: 4 weeks of paid vacation after 4 years tenure

    Equal Opportunity Statement

    Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.

    Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.

  • Hashi Corp (UK & Europe)
    1 month ago
    About HashiCorp

    HashiCorp is a fast-growing startup that solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build tools to ease these decisions by presenting solutions that span the gaps. Our tools manage both physical machines and virtual machines, Windows, Linux, SaaS and IaaS, etc.

    About the Role

    It is the mission of the HashiCorp Developer Advocate to build relationships with our incredible community of developers, advocating in dual parts for the tools and the developers. This role will advocate on behalf of the practitioner, inside HashiCorp, to provide feedback on bugs and feature requests, build supporting tools, write documentation, and improve the overall developer experience. This role is all about representing and supporting the HashiCorp developer community, and we are looking for someone who can share their passion for our products while leading the way in the DevOps space.

    As a Developer Advocate, you will focus your activities on adoption, education, enablement, and product as functions of engineering.

    In this role, you can expect to:
    • Define and drive our HashiCorp community and developer adoption with the HashiCorp suite of tools
    • Deliver compelling presentations, product demos, sample solutions, technical blogs, and discussions to drive adoption of HashiCorp products
    • Prototype new projects and technical integrations between HashiCorp products and tools in the broader ecosystem
    • Build demos, webinars, white papers and tutorials about emerging technologies and industry developments
    • Collaborate with internal teams on the product roadmap, market positioning, messaging and developer program initiatives
    • Support the product team in helping to analyze, update, re-design and craft compelling web and online experiences and easy learning opportunities for developers aiming to get started with HashiCorp tools.
    • Gain industry recognition and credibility as a regular attendee, panelist and keynote speaker at technology conferences, trade shows, and press events
    • Maintain a strong and credible presence in social media channels meaningful to developers and operators
    • Scale, extend and drive the global expansion of existing community-focused programs, for example Hackathons, User Groups, Meet-ups, Community and DevOps events.
    • Build relationships with community enthusiasts in the field to improve the experience of the open source developer community
    • Share standard methodologies and help build a best-in-the-industry Advocacy organization
    • Assist in the development of and improvement of community-focused programs like our Diversity Scholarship program 
    You may be a good fit if you have:
    • Bachelor’s Degree in Computer Science or a related field, or relevant work experience
    • Exceptional oral and written communication skills
    • The ability to work cooperatively with, and gain the respect of, software developers 
    • Experience writing code, contributing to, and understanding of the community mechanisms of open source projects
    • Familiarity with infrastructure management and operations lifecycle concepts and ecosystem
    • Strong customer focus, ownership, urgency, and drive
    • Willing to travel to conferences, meetups, and other events

    HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be. #LI-RS1

  • This Senior Manager, Technical Writing position is 100% remote.

    A brief overview:

    GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

    At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, the maturity of our different product categories, and an overview of the product vision you’d contribute to when working here.

    Right now, we’re in a period of growth, we’ve more than tripled the size of the Technical Writing team over the last year and we’re increasing the number of GitLab employees to over 2,000 this financial year, too.

    As a Senior Manager, Technical Writing at GitLab, you will be responsible for growing and managing a team of talented Technical Writing Managers. Each of these Technical Writing Managers oversees a team of Technical Writers who are embedded in cross-functional, stage group teams. We follow a Git-based, docs-as-code workflow, adopting a Docs-first methodology in our documentation practices. The work you will oversee will be impactful and highly visible to millions of our users across the globe.

    What you can expect in a Senior Manager, Technical Writing role at GitLab:

    • You’ll advocate for good documentation practices, continually looking to improve the workflow of Technical Writing Managers and Technical Writers, while ensuring our docs-first methodology is visible across our engineering and product function.
    • You’ll create space for collaboration within our Technical Writing team.
    • You’ll foster deep relationships between Technical Writing, UX, Product, Customer Support, Engineering, and other cross-functional partners.
    • You’ll work with your direct reports to build out a documentation strategy for their respective stage groups.
    • You’ll build out a career development plan for Technical Writers and Technical Writing Managers.
    • Your approach to management should be informed by our view on what is required of a Manager at GitLab. Here, we default to asynchronous communication, so your management style will need to work in the context of our all-remote, global team.
    • You’ll collaborate with our UX Director to define OKRs for our documentation practice. These OKRs will shape your team’s process, define your responsibilities as a manager, and feed into the responsibilities of your direct reports.
    • You’ll play a part in the evolution of our UX and documentation culture as we take the next steps in expansion.
    • You’ll enable community contributions and advocate for their importance within the team.
    • You’ll champion the importance of participation in critiques, content creation, and speaking engagements.
    • You’ll foster a safe space for your team, somewhere they’re comfortable sharing feedback and advocating for change they see as necessary.
    • You’ll play a big part in hiring a team of world-class Technical Writers and Technical Writing Managers. Our growth is set to continue as we mature our product, and you’ll need to be highly engaged in the recruiting process as we scale our team across the globe.

    Projects you might work on as Senior Manager, Technical Writing:

    When working with your direct reports and the UX Director, you’ll define a strategy for documentation and content design for each of our product categories. You’ll also work with cross-functional partners to identify and remedy pain points in our documentation process.

    You should apply if:

    • You’ve got experience managing a team of Technical Writers who are documenting complex web applications, enterprise software, or developer tooling.
    • Your knowledge, vision, and experience will enable you to play a key role in shaping the next evolution of DevOps tooling.
    • You’ve got experience overseeing a team that uses static site generators and manages docs as code.
    • You’re comfortable developing a department in a rapidly scaling start-up environment.
    • You’re driven to manage a team that is documenting a complex product with cross-functional users and continually evolving needs.
    • Mentoring, leading, and growing your team is truly motivating to you.
    • You’ll thrive in our all-remote environment where communication is largely asynchronous.
    • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
    • You'll thrive in an environment where self-learning and self-service are encouraged and instilled as a part of our culture.

    What it’s like to work here at GitLab:

    The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 56 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe. Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our synchronous approach to communication.

    We’ll also help you set up your home office environment, cover your home internet subscription, pay for your membership to a co-working space, and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.

    Hiring Process

    Our hiring process for this Senior Manager, Technical Writing position typically follows six stages. The details of this process can be found at the bottom of our job family page.



Remotive can help!

Not sure how to apply properly to this job? Watch our live webinar « 3 Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) ».

Interested to chat with Remote workers? Join our community!