Remote growth Jobs in February 2020

151 Remote growth Jobs in February 2020

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  • Hottest Remote Jobs

    • Who we are

      tldr; We build software for Airbnbs to rent themselves.

      What we do

      Our mission is to democratise access to state of the art technology for short-term rental hosts. We want to facilitate a future where hosting short-term rentals is at least as easy as managing long-term rentals.

      Today, we do this by helping Airbnb and HomeAway hosts deliver a great and personal guest experience automatically, though native platform integrations, machine-learning and robust software.

      Our team

      We are a small, but impactful team of 15 people, working all over Europe and North America. Our team is fully remote and distributed. We embrace the fact that your best environment is wherever you - personally - feel the most productive and comfortable for day-to-day work.

      We organize frequent meetups and retreats for the team to physically meet throughout the year. The last trips were to Lisbon, Prague, Paris, Tenerife and Brussels.

      Our company

      Our company is bootstrapped (no third-party investor) and profitable, with a solo founder (@Pierre-Camille Hamana) who built the first version of the product. We are interested in building a great, growing and sound business. We help our customers manage more than 130,000 properties in 120 countries.

      How we recruit

      Amongst our core values are transparency and humility. To help you find out more about Smartbnb, we are releasing an "Applicant Handbook" (on Notion ❤️):

      http://bit.ly/ApplicantHandbook

      What stage are we at in customer support
      • Mid 2018: We started offering customer support across both European and North America.
      • Mid 2019: We completed a full redesign of the web application, with a built-in onboarding magic 🧙‍♀️
      • Now: We are starting to implement account management and onboarding services.
      • We are preparing to dedicate more resources on customer education while focusing on having a proactive customer success approach.

      We are ambitious and take on big challenges together. 🚀 Our customers love the product, provide valuable feedback, and trust us to rapidly help them solve their problems.

      Who you are

      You are a fantastic human seeking to build something amazing with other fantastic humans!

      What you will be working on
      • Onboard customers on our product throughout the entire user cycle with live chat and email.
      • Investigate and troubleshoot issues (with the support of the engineering team and our tooling).
      • Create content to educate customers (product tours, videos, documentation, FAQ).
      • Document our internal processes to maintain a high-quality operation in spite of a fast iteration.
      • Create and manage projects focused on activation, retention, upgrades, and customer satisfaction.
      What you will unlock
      • Growth! And leading business initiatives to achieve it.
      • Fantastic user reviews when we give them more of their life back.
      • Team kudos. 🎉
      Why you will succeed
      • You will be on the front-line with customers and keep close ties with the product team.
      • You can accommodate with a flat organizational structure where the initiative relies a lot on you.
      How we will grow together
      • Level-up 🍄 the support of our customers through daily, compounding improvements.
      • Exposure to a product-fanatical team's iterations of features and the company itself.
      • You will receive (and provide!) "ticket" reviews between peers
      • You will be challenged, and you learn how to rise to the occasion. 💪
      What you'll need to bring with you

      If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you.

      • Caring about the impact your work has on your team and the company.
      • Hands-on experience working in B2B Saas.
      • Attention to detail and eagerness for constant improvement.
      • Everything else is a lovely bonus that we're excited to hear about!
      • Very special kudos if you are an Airbnb host or have been working with a short-term rentals business.
      What we offer

      For us, the company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

      • 🤗 A supportive and caring team environment.
      • 💎 Competitive salary.
      • 🏖 Ample - and encouraged - paid leave.
      • 👼 Maternity and paternity leave.
      • 🔩 All the resources and tools that you need to succeed, including budget for personal development.
    • 2 days ago

      CVEDIA is a funded AI company that develops deep learning solutions for some of the largest organisations on the planet. We develop and license solutions for computer vision systems. CVEDIA is seeking an ambitious and intelligent Account Executive to contribute to our growth. This position will be responsible for developing new business across verticals including ADAS/AD, Agricultural, Industrial and Infrastructure.

      In this role, you will have the opportunity of working in a team of exceptionally talented and driven individuals who are all making a massive impact on our business. There is no micromanaging or babysitting at CVEDIA, everyone here drives their own ideas all the way from start to finish, everyone is given an equal opportunity to flourish and see the fruits of their labour.

      Responsibilities Include

      • Effectively building and managing a pipeline of 30 to 50 active opportunities
      • Closing of client contracts ranging in size from $50k to $1 Million a year in ARR
      • Collaborating with internal stakeholders and customers to recognize and develop new market opportunities
      • Exploring creative licensing opportunities and championing their success
      • Accurate forecasting of pipeline and consistent delivery of quota
      • Maintaining a high level of attention to detail and precision in communication

      Key Qualifications Include

      • Proof of meeting and exceeding sales goals
      • Ability to deliver presentations and speak to technical capabilities of the solution
      • Passion for working in a fully virtually distributed remote startup environment
      • Enthusiasm to contribute to a rapidly growing and innovative company culture
      • Intelligence and ability to quickly establish credibility with a technical buyer

      What We Offer

      • Fully distributed team, located in 19 countries
      • 4 weeks paid holiday per year
      • Yearly team meetup - this year we went to Portugal!
      • Anti-discriminatory company culture - we won’t discount you for things like needing to pick your kids up from school, your age, your ethnicity, or your gender
      • An excited, communicative, and helpful team - we keep our work environment positive, but we also place importance on honesty

      Our Values

      1. Passion - We need both energy and passion to develop cutting edge AI. To succeed at CVEDIA, you’ll need to have a strong investment in both your career and the role of AI in the future of the planet.

      2. Commitment - CVEDIA has the opposite of a "quick-n-dirty" mentality. Every aspect of our technology has been meticulously built, and is always the product of very hard work.

      3. Autonomy - Carrying confidence in the work we do individually is required to work at the pace that we do as a team. Academic research, tutorials, and even creating our own solutions with the tools we have are all on the board during a regular day's work.

      4. Joy - It's one of our greatest strengths to bring joy and excitement into our workplace. We carry this energy into meetings, project planning, and our dedication to our work, and focus on work that feels meaningful.

      5. Communication - Honest discussions are imperative to the flow of work and ideas. Team members need to be able to effectively communicate complex ideas to those who don’t work in their field. It's a regular occurrence to spontaneously discuss plans and ideas with any team member on the fly, including our CEO or CTO. Each team member is respected equally and acts as a valuable contributor.



      How to Apply

      • Please state in the subject the job position you are applying for
      • Please mention your city and country of residence in your application
      • English applications only - a professional speaking and writing command of English is required for this role
      • Due to time zone difficulties, we’re currently only accepting applicants in North America or European timezones.

      For more information about us and videos of our work, please check out CVEDIA.COM


    • Do you live and breathe digital marketing, funnel optimization, and conversion? Are you passionate about building a world-class SaaS brand? Can you lead and inspire a team to help you get the job done?


      Adalysis is an award winning suite of tools (SaaS) used by thousands of digital marketers from around the world to help them manage their Google Ads and Bing Ads campaigns. 


      We are seeking a full time Marketing Manager with excellent analytical skills and a proven track record in PPC to lead our marketing efforts. As a high growth SaaS business we are seeking an exceptional candidate to drive campaign output across all digital channels. You will work directly with the founder to help us reach ambitious growth targets. 



      Responsibilities:


      • Devise a marketing strategy across all digital channels (SEO, PPC, Paid Social, Email, Display, Partnerships, PR)

      • Management / execution and tracking of campaigns, focusing on ROI and conversion  

      • Careful analysis of Analytics data and setting up funnels and event data 

      • Oversee and manage website content 

      • Ability to source, hire and manage new team members to support your efforts 

      • Work with designers/developers/copywriters to improve our web presence 

      • Manage split testing of landing pages to improve conversion

      • Manage our content and social media accounts

      • Comfortable on the phone and conferences when speaking to clients



      Key Requirements:


      • Full time dedicated person, working remotely in the UK or Western Europe (within 2 hours of GMT)

      • Fluent in written and spoken English, excellent communicator, knows how to listen

      • Knowledge of all digital channels: PPC, SEO, email, social, content, display

      • PPC knowledge is particularly important with the ability to understand what our tool does and the problem it solves for our clients 

      • Experience in SaaS tools is preferable

      • Comfortable with a high level of initiative and a clear focus on delivering results

      • Flexible, adaptable and organised

      • Available on Skype / Slack (primary means of communication) during working hours



      In return we offer:


      • A better work life balance. Work from home in your own time and space.

      • Flexible working hours

      • £150 day on an independent contractor basis

      • Take unpaid holidays as needed 

      • The space to use your own initiative without being micromanaged 

      • The opportunity to grow with the company and build your own team

      • Access to tools, budget and resources to help you get the job done

    • DataFeedWatch is a Data Feed Optimization tool for web shops that enables merchants to advertise their products on Google Shopping or Comparison Shopping Channels.

      We are an international company with headquarters in Silicon Valley in the U.S. and offices in Krakow and Amsterdam.

      With double-digit growth, we would like to expand the Business Development team for U.S.  

      WHAT ARE WE LOOKING FOR
       

      We want people to join our team full-time. Mr. or Mrs. Right would meet the following expectations:

      • ATTITUDE. Attitude is everything. You have the interpersonal skills to quickly connect and establish a relationship with potential customers.
      • ENGLISH. Your English (written and spoken) is very good. Ideally, it’s ‘native’, but at least more than good enough to communicate with U.S. companies. Preferably you also live in U.S., so you’re in the same time zone as our clients.
      • RESPONSIBILTY. This is a remote position and the rest of the Sales Team is working from Europe. That’s why you need to be able to manage your own work to achieve the objectives without someone looking over your shoulders.
      • KNOWLEDGE OF ONLINE MARKETING. Basic knowledge of online marketing is a requirement – we will teach you the rest. Our prospects are seasoned online marketers and you need to understand their business and their problems. Any experience with Google or Facebook campaigns or marketplaces like Amazon or eBay would be a plus.
      • SALES EXPERIENCE. We offer sales trainings and tools but we also except initiative from your side, so experience in sales can help you with that.

      Any interest or experience in eCommerce or Online Marketing is helpful, but the main issue is: Do you have what it takes?

       
      RESPONSIBILITIES
       

      The Sales Development Representative is the first interface between prospects that have an interest in our software.

      Your main responsibilities as a Sales Representatives will be:

      • Demo of our services to interested potential customers
      • Qualify sales leads based on specific lead qualification criteria definitions
      • Keep track of all communications with customers and leads using our marketing automation software
      • Manage our current client base to keep high customer satisfaction
      • Build and manage lead development pipeline
      • Build market and product knowledge to be able to handle our prospect’s questions
      • Communicate with prospects and clients via LinkedIn

      You will be communicating with prospects via email and on the phone.

       
      BENEFITS
       

      There are many reasons why this job may be what you are looking for:

      • Full responsibility and a lot a freedom
      • Room to learn and to grow
      • A competitive salary
      • You will learn everything about Saas, eCommerce and of course data feeds
      • Quarterly bonuses for good performance
      • Join a market leader in online marketing software and share in the success of our growth
       

      SALARY: Remuneration commensurate based upon experience

         
      HOW TO APPLY:

      If you think you will like this job, please email your CV in English to [email protected] and attach following disclaimer:

      “I hereby consent to my personal data being processed by Wordwatch Inc. for the purpose of considering my application for the vacancy advertised and for the future recruitment purposes”

      We need YOU! 
      Join a market leader in online marketing software and be part of our growth!
    • At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live.

      We're a multidisciplinary, fully remote team that’s passionate about creating products, like Todoist and Twist, that improve people’s lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made.

      When you become a Doister, you’re not only joining a global, remote-first company, but a team of 70+ people who value:

      • Independence. Others can trust that you’ll deliver on time and your teammates don’t need to worry about you keeping your word.

      • Mastery. You love what you do and care deeply about the quality of your work, down to the smallest details. You’re continuously learning and pushing yourself to the limits of your ability. You're never satisfied with the status-quo.

      • Communication. Your communication is clear, concise, and engaging whether you're explaining a complex idea or providing feedback to a teammate.

      • Balance. You're mindful about cultivating a healthy work-life balance. You care about the well-being of yourself, your team and the people around you.

      • Impact. You're able to take a bird's eye view to pinpoint and then solve issues that have a high impact on our customers, our team, and our company. You're committed to the health and success of both your teammates and Doist as a company.

      We invite you to visit our blog to learn more about us, our values, and how we work.

      The Frontend team at Doist is looking for a new developer to join their ranks to build the best possible user experience for millions of user across multiple products.

      How we work:

      The Frontend team is responsible for all code that runs in a browser. Be it the web apps of Twist and Todoist, browser extensions, electron apps or our landing pages.

      Our main product work happens inside cross-disciplinary teams, that we call squads. You can read more about this in our blog. We have a rotating Hero role whose main responsibility is to tackle support issues, fix bugs and work on smaller improvements. On top of that everybody on the team gets a day per week to spend on Housekeeping; during this time we pay back technical debt, fix bugs and in general improve the health of our code base.

      We believe in picking the most effective tools to do our best work. At the moment this means most of our communication happens asynchronously in Twist. Code and bugs are managed and reviewed in GitHub. Team meetings are done in Zoom.

      We don't have a lot of scheduled meetings. Once a week the team meets to discuss the previous week and plan the next one. Once a month the whole team comes together for a retrospective to share candid feedback and take a look at the coming month.

      Day-to-day work:

      What your work will look like on a day-to-day basis:

      • Implement features. From proposal, through specification and implementation, to maintenance. You're encouraged and expected to propose things that you think can be a good addition to the product.

      • Provide feedback. When planning a feature you're expected to provide feedback on expected challenges and unknowns as early as possible.

      • Improve the code quality. With time, our code accumulated some technical debt, which we pay off. Often we do it while we make features, but we also dedicate time to housekeeping each week.

      • Be a responsible & exemplary team member. We do code reviews, refactor code, learn new things and share our knowledge. You might also be appointed mentor of a new comer

      • Lead a squad. From time to time you might be a squad leader which bears the responsibility for the success of the project. In practical terms, you plan the squad work and orchestrate its execution. You balance this activity with hands-on work within the same squad.

      • Be a Hero. During this time you'll be working closely with the support team to triage and fix bugs from users. Also, you help speed up code reviews and support other teams in their projects.


      To thrive as a Frontend Developer at Doist:

                                > You feel that our values resonate with yours, and you see how they can act as guidance for your day-to-day work.
                                > You have experience in building complex interactive web applications.
                                > You have solid knowledge of modern JavaScript and React (Bonus: Redux)
                                > You have experience in writing automated unit, integration or end-to-end tests.
                                > You have experience in measuring, analyzing and fixing performance problems.
                                > You're able to use and customize tools (e.g. webpack) to streamline our development and build processes.
                                > You're able to work autonomously and stay self-motivated. Previous experience working in remote team is a bonus.
                                > You are fluent in written and spoken English.

                                Benefits:

                                              We’re bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We’ve built a benefits package that invests in our employee’s long-term personal and professional growth and well-being. Here’s a sample of what that includes:

                                              > Competitive compensation.
                                              > Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).
                                              > Generous paid vacation + national holidays. You’ll receive 40 days of paid time off to use on vacation and holidays.
                                              > Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.
                                              > Health & well-being stipend. You’ll have a monthly budget to spend on the things that keep you happy and healthy like a gym membership, books, snacks, internet, and health insurance.
                                              > Amazing people. Being a part of the Doist team means you get to work with incredibly diverse, talented people who also enjoy having fun!
                                              > Annual company retreats. Although we work remotely, we still enjoy bringing the whole team together to get to know each other, bond, and have face-to-face discussions in places like Spain (2015), Iceland (2016), Greece (2017), Chile (2018), and the Azores (2019) .
                                              > Meaningful work. Working at Doist isn’t just about getting a job done; it’s about working together to positively influence people and teams all over the world.
                                              > So much more!

                                              ---

                                              All information collected through this application is stored in Workable, Doist’s Applicant Tracking System, where it will be used for recruitment purposes only. For more information on how we handle candidate data at Doist, we invite you to review our recruitment privacy notice. For questions, please contact us at [email protected]


                                            • Helpscout (Remote)
                                              4 weeks ago
                                              As a member of our Ops team, you will be at the heart of nearly every application, tool, and service at Help Scout. The work you do everyday will reflect the team mission: Ensure uptime and security across all of our applications while developing and supporting tools to enable customer bliss.

                                              To help us with our mission, we are seeking an experienced Ops Engineer to join our team. You will have a direct impact on Help Scout’s success, while helping more than 10,000 businesses around the world. While customers love our product, it means nothing if they can't access our services with great performance.


                                              Technologies we work with
                                              • AWS, Linux (Ubuntu/CentOS), Chef, Git/Github, RabbitMQ, AWS Aurora MySQL & PostgreSQL, MongoDB, Redis, Jenkins, Docker/Compose, New Relic, Sensu, PagerDuty, Ruby, Go, Python, Java, and PHP.


                                              About the role
                                              • You’ll be working on a small team of six (that includes one of our co-founders) and in collaboration with our software developers to build, deploy, secure, manage, and optimize highly-available, fault-tolerant, and horizontally scalable systems in AWS.
                                              • Ideally, we are looking to add a team member in the North or South American timezones.
                                              • Our engineering teams communicate mostly via Slack and are committed to remote, agile development. When your code is ready, you’ll create and send a pull request with test cases and tag your team for review. 
                                              • We are investing heavily in continuous integration and delivery and strive to uphold immutable infrastructure standards. 
                                              • You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
                                              • In order to ensure excellent service to our customers, you will be part of our rotating on-call team.


                                              A note about on-call
                                              • The 6-week rotation follows this format: 1 week on backup on-call(which rarely sees much action), 1 week of being on-call, followed by a 4 week hiatus from on-call.
                                              • Our on-call shift is not particularly wearisome, but as a thank you for carrying the weight for the week, the day following your shift is a free day off if you want to take it. We want you happy, healthy and well-rested!


                                              About you
                                              • You have a growth mindset, a passion for learning, and are willing to lean into discomfort for the good of our customers and product. 
                                              • You became an engineer because you like building systems, tools or products that help people.
                                              • You write code and scripts that other engineers can easily read and understand and you welcome reviews and feedback from your peers. You are comfortable writing tests and you thoroughly verify your work before you deploy. 
                                              • You’re a great communicator and have an excellent command of written and spoken English.As a remote company, we rely on clear communication for collaboration and execution. 
                                              • You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work and time-management style to be remote-friendly.
                                              • You are helpful and empathetic and care about building on our company culture that embraces these qualities.
                                              • You have a deep understanding of what it takes to run SaaS at scale and have a solid understanding of Linux systems and networking; from kernel to shell, system libraries, file systems and client-server protocols.
                                              • You are proficient and comfortable in the AWS ecosystem.
                                              • You are adept at automating service and infrastructure configuration via industry standard tools (E.g. Chef, Terraform).
                                              • You have experience building continuous deployment and testing tools. (Docker, ECS, EKS, Kubernetes)
                                              • You design and build systems that work well and fail gracefully.
                                              • Security engineering is near and dear to your heart; you build with and advocate for a security mindset when implementing new features and infrastructure.
                                              • You have experience working with MTAs (e.g exim, postfix) and SPAM filtering (e.g. rspamd, SpamAssassin)
                                              Benefits
                                              Competitive salary - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.

                                              Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.

                                              Long-term/short-term disability insurance & life insurance - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).

                                              Flexible vacation - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.

                                              Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. Read about what our CEO did.

                                              Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.

                                              401k with 1% match- via Betterment for Business (currently US only)

                                              Personal Development stipend - Up to $1,800 per year to improve your craft

                                              Great tools - Each employee will be provided with a Mac laptop and display (or equivalent equipment of choice). We’ll also purchase any additional software or hardware you need.

                                              Home office stipend - Every new hire gets $1,500 USD to furnish their home office, and up to $350 USD per month if you'd like to rent a co-working desk somewhere.

                                              Complete transparency - Everyone has full access to business metrics and financial information about the company.

                                              About Us
                                              Help Scout is made by roughly 110 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 10,000 paying customers in 140+ countries.

                                              Why Help Scout?
                                              We're remote. It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are helping to write the playbook — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.

                                              We’re passionate about diversity and inclusion. The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here’s our 2019 report. 

                                              We're committed to SMBs for the long term. Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly value being customer-centric (like us) and want a product that shares their values.

                                              We're leaving the world better than we found it. Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through Help Scout for Good? Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.

                                              Our commitment to you
                                              We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
                                          • Software Development (56)

                                            • Bold Penguin (Eastern Time +/- 2 hours)
                                              Today

                                              We didn’t create Bold Penguin because commercial insurance is broken. It isn’t. But as the world has gotten more connected and digitized, commercial insurance lags behind—creating a fragmented landscape where businesses, agents, and insurance companies struggle to interact in a smooth and easy way. That’s why we’ve built a highly efficient exchange that cuts the friction out of commercial insurance by connecting everyone to the right quote in record time.

                                              Powering the world of insurance is no small feat, so we’ve brought on a team that's not only incredibly talented but also passionate about our potential to upgrade the entire industry. As more and more companies big and small depend on our technology to operate in the commercial insurance space, we’ll need the best talent all around to support our growth. That’s why we’re looking at you (yes, you!) to make a bold move and join our adventure.

                                              Your  Role

                                              As a Cloud & Site Reliability Engineer, you will be a subject matter expert in building highly reliable, highly scalable features and infrastructure. You’ll use DevOps principles to ensure that Bold Penguin’s software systems are always available and ready to scale to meet growing demands. 

                                              Click here to learn more about DevOps on the glacier

                                              What You’ll Do

                                              • Ensure the reliability, performance, and availability of our platform by working as part of a cross-functional product team
                                              • Participate in agile ceremonies such as iteration planning, retrospective, and daily standups
                                              • Be part of the shared on-call rotation and proactively research possible issues affected the availability of our platform
                                              • Understand and clearly articulate tradeoffs in architecture decisions with regards to cost, security, operational efficiencies, performance, and availability
                                              • Build and maintain infrastructure with executable code (IaC) and automated delivery pipelines
                                              • Be passionate about Cloud/DevOps/SRE concepts such as Immutable Infrastructure, Cattle vs Pets, Infrastructure as Code, Delivery Pipelines

                                              Skills & Qualifications

                                              • Deep, hands-on expertise with AWS Cloudformation and other Infrastructure as Code tools
                                              • Experience with Amazon Web Services; specifically EC2, ECS, ELB, CodePipeline, RDS, Redshift, S3, IAM, and Lambda
                                              • Ability to articulate Cloud & DevOps concepts to a variety of technical & non-technical team members
                                              • Bonus points for expertise in implementing security & compliance frameworks such as SOC/2, NIST 800-53, and NIST 800-171 especially in Amazon Web Services
                                              • Bonus points for AWS Certifications 
                                              • Bonus points for familiarity with microservices architectures, Ruby on Rails and/or ETL tools such as Fivetran.
                                              • Experience working at technology companies and startups desirable
                                              • 2-4 years + of working remote, full time, and/or with full time co-located teams across different time zones.

                                              BONUS POINTS

                                              • Full-stack expertise in multiple tiers of modern web applications (e.g. front end, back end, infrastructure, etc.)
                                              • Open-source contributions and/or speaking experience.
                                              • Previous work experience in insurance and/or experience with policy rating very desirable.
                                              • You love Penguins! ;P

                                              TRAVEL TO THE "GLACIER" (please read)

                                              • We are firm proponents of "seeing eye to eye by meeting face to face". As such, our remote team travels in once a quarter for a full day of collaboration, goal setting, team building, etc.  Are you able to make this work?  In addition to this we also ask that, if hired, you are able to make the first week onsite for onboarding/training. 

                                              PENGUIN PERKS

                                              • For a healthy colony.
                                                • Our plan covers 50% of your Medical Premiums – Health - HRA, Dental, Vision, and Life Insurance, as well as Short & Long Term Disability (Trust us, the benefits are great!
                                              • Penguins plan for the future.
                                                • 401k Match program, up to 4%! 
                                              • Parental Leave
                                                • 16 weeks of parental leave (your kids need you there!)
                                              • Need a vacation?
                                                • Unlimited PTO - Please take a vacation - you need it and we applaud it and in fact we require you take 10 days off!
                                              • Hungry? Thirsty?
                                                • We offer free snacks and drinks, as well as catered lunch every Monday (even to our remote employees...nomb nomb nomb)
                                              • Penguins need to learn!
                                                • We support your professional growth. Certifications, training, memberships, and conferences are actively encouraged—and often covered.
                                              • Penguins are social creatures and love to play!
                                                • We have frequent happy hours, company events, and outings. What kind of company would we be if we didn't have some fun!?!? 
                                              • Penguins give back.
                                                • We offer volunteer opportunities every month!  There is no better feeling than giving back =)
                                              • Don’t want to move to Columbus?
                                                • We offer up to 100% remote engineers!
                                                • You must be OK visiting the office for a day or two every quarter - we are all about that camaraderie! 

                                              Penguins believe in inclusion. That’s why we’re proud to be an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, beak size, or inability to fly.

                                            • About dutchie

                                              Dutchie is the cannabis industry’s leading and fastest-growing e-commerce provider, powering online ordering for the top dispensaries throughout the United States. We are a product and design focused company that has created a best-in-class experience for cannabis dispensaries and shoppers. Since our inception in 2017, we have experienced significant growth. We’ve raised $18M in funding and are backed by Snoop Dogg’s Casa Verde Capital, one of the leading cannabis-focused VC’s, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.

                                              About the Role

                                              Due to our rapid growth, we are looking for a talented Senior Front-End Engineer to join our team. You will be getting in on the ground-level with us and working on virtually all aspects of the current product and future product development. You'll be working directly with the founding team daily and taking part in technology-related decisions. You will help us build the foundation of this company - its culture, its processes, and its practices. You'll also have the chance to work on everything from analytics software to two-sided marketplaces, to IoT devices. There's a ton of interesting problems to solve.

                                              What You Bring...

                                              • 3-4+ Years of web development experience required

                                              • Deep understanding of JavaScript (ES6+) and general software best practices

                                              • You take pride in the code you write - it's clean, tested, organized, and elegant

                                              • Self-starter - you're proactive and are able to start projects and tasks without constant direction

                                              • Quick learner - you pick up new frameworks and technologies quickly

                                              • Great communication skills

                                              • You want to work in an agile environment - we move quickly and ship code often

                                              • You enjoy your time working, but you enjoy your time outside of work too

                                              What You'll Do...

                                              • Development of the core application in React, MobX, Node, MongoDB, GraphQL, & React Native

                                              • Design and development of new features

                                              It’s a Bonus If You…

                                              • Have built software in the e-commerce or regulatory industries

                                              • Love using bleeding-edge technology

                                              • Enjoy deep conversations about the merits of Radix Trees, The Rete Algorithm, and Oxford Commas

                                              • Contribute regularly to open-source projects

                                              • Have built mobile apps with React Native

                                              You’ll Get…

                                              • Competitive Salary

                                              • Equity

                                              • 401(k)

                                              • Full Benefits - Medical, Dental, and Vision Insurance

                                              • Flexible vacation days, sick days, and work from home days

                                              • Technology (hardware, software, reading materials, etc..) allowance

                                              Culture

                                              We're hard-working, high energy, and fun. We have a "do what you need and do what it takes" culture. If you need to work from home or fit in a workacation in order to produce your best work, then, by all means, go for it. As one of the first members of the team at dutchie, you'll also have a great chance to play a foundational role in tech and culture decisions.

                                            • Railroad19 (US only)
                                              5 days ago

                                              At Railroad19, Inc., we build custom solutions and provide our clients with top tier development services. We’re a specialized team of developers and architects, which means, we only bring an “A” team to the table. Our culture is built on hard work and a desire to be thought leaders in the industry, this is what sets Railroad19 apart.

                                              Due to continuous growth, we are currently seeking a few Cloud-Native Java Developers that are fluent in both Java 8 and Spring Boot. In addition to contributing code and tangible deliverables, you will be expected to work as an advisor to help identify, educate, and foster best-in-class solutions. Creating these relationships requires strong communication skills and a passion for solving complex challenges.

                                              When you join Railroad19 you are part of a company that values your work and gives you the tools you need to succeed, while offering you a work/life balance. We are headquartered in Saratoga Springs, New York, but we are a distributed team of remote developers across the US.

                                              This is a full-time position with comprehensive benefits, vacation, 401k and more. Railroad19 provides competitive compensation with excellent benefits and a great corporate culture.

                                              The role is remote - U.S. located, only full time (NO- contractors, Corp-to-Corp or 1099).
                                               
                                              Core responsibilities:

                                              • Understand our client's fast-moving business requirements

                                              • Negotiate appropriate solutions with multiple stake-holders

                                              • Write and maintain scalable enterprise quality software

                                              • Build web applications using Spring Boot

                                              • Build Microservices that connect to Oracle and NoSQL databases

                                              • Build software components that integrate with a workflow engine and/or ESB to execute asynchronous business processes

                                              • Manage the complete software development life cycle

                                              • Writing functional and unit tests in order to maintain code quality

                                              • Work with Jenkins to perform Continuous Integration

                                              • Collaborate with other teams in order to deliver a high-performance application that contains little or no defects

                                              • Identify new opportunities, tools, and services to enhance the custom software platform

                                              • Support and troubleshoot issues (process & system), identify root cause, and proactively recommend sustainable corrective actions

                                              Skills & Experience:

                                              • Advanced Java development experience

                                              • Hands-on experience with Java 8 (especially streaming collections and functional interfaces)

                                              • Hands-on experience with NoSQL technologies is a plus

                                              • Hands-on experience with Spring Boot, Spring Cloud, and Netflix OSS is a plus

                                              • Hands-on experience with Oracle, MySQL, ETL

                                              • Hands-on experience with AngularJS and/or similar JavaScript frameworks is a plus

                                              • Demonstrates a willingness to learn new technologies and takes pride in delivering working software

                                              • Excellent oral and written communication skills

                                              • Experience participating on an agile team

                                              • Is self-directed and can effectively contribute with little supervision

                                              • Bachelor's or master's degree in computer science, computer engineering, or another technical discipline; or equivalent work experience

                                              Working at Railroad19, Inc.:

                                              • Competitive salaries

                                              • Excellent Health Care, Dental and Vision benefits

                                              • 3 weeks’ vacation, 401K match eligibility, work-life balance

                                               No Agencies***
                                              This is a non-management position
                                              This is a full-time position

                                              We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

                                            • The company:

                                              We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We build highly scalable systems that process trillions of data points every day to provide real time alerts, visualizations, log aggregations, and application traces for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. 

                                              The team:

                                              The APM Team at Datadog provides mission critical application health and performance monitoring for customers of all sizes and industries. We’re taking a new approach to APM with distributed tracing and seamless integration with Datadog’s Infrastructure and Logs products.

                                              The opportunity:

                                              We are looking for an expert Ruby engineer experienced with Ruby language internals who can help push our tracing tools to the next level. Come and join us to build amazing open source software! 

                                              You will:

                                              • Write code that instruments thousands of Ruby applications around the world. 
                                              • You’ll help drive our open source Ruby projects and engage with the community to find and address the most important challenges.
                                              • Join a great team building software the right way 

                                              Requirements:

                                              • You’re a master Ruby programmer. You think in blocks, faced the GIL limitations many times and you know there is more to Ruby than Rails. You’ve written piles of clean, correct, well-tested, performant, idiomatic Ruby code.
                                              • You are a great community ambassador and can drive hard technical conversations towards a good solution.
                                              • You have solid experience with widely used frameworks and libraries like Rails, Sinatra, Grape, Sidekiq or ActiveRecord.
                                              • You want to work in a fast, high growth startup environment.
                                              • You have a BS/MS/PhD in a STEM field or equivalent experience.

                                              Bonus points:

                                              • You have experience with JRuby and how it works in the JVM.
                                              • You’ve played with eventmachine.
                                              • You have significant experience with Python, Go, Java, JavaScript or Ruby.
                                              • You have have experience with code telemetry and introspection.
                                            • 5 days ago
                                              Articulate is looking for a Security Engineer to join our team. 

                                              We’re makers. We build delightful systems and tools that empower our engineering teams to move quickly, safely, and reliably. Join us in building secure e-learning for millions of learners across Rise.com and Articulate 360.

                                              We need a special person who thrives in an environment of freedom. You might be our person if you can work largely self-directed from home and have hands-on experience securing cloud platforms.

                                              Responsibilities:
                                              • Build and improve on our intrusion detection monitoring to help us get deeper and more actionable threat insight.
                                              • Improve our security posture across our products, AWS infrastructure, and Kubernetes.
                                              • Make recommendations on security best practices and be on the lookout for things we should be doing better.
                                              • Remediate known vulnerabilities using tools like Twistlock, GitHub, and various AWS security services.
                                              • Work with your team to implement changes for compliance purposes (SOC 2, FedRAMP, ISO 27001).
                                              • Contribute to building a healthy culture of shared security responsibility across engineering and the larger organization.
                                              Qualifications:
                                              • You have a growth mindset and a deep passion for continuous learning. 
                                              • You’ve built or overseen IDS and/or DLP implementation at a previous job and can make informed recommendations to our team based on our needs.
                                              • You have a solid understanding of the AWS security tool landscape and have the know-how to use these tools to address security needs.
                                              • You’re a doer. You’re in your element when writing code or building systems to deal with security concerns.
                                              • You’re proficient in one or more programming or scripting languages. We use Bash, Ruby, Go, and JavaScript heavily at Articulate. 
                                              • You’re skilled in the art of troubleshooting systems. You can grasp both the problem at hand and the historical context of it. You also make smart decisions about how to move forward on a problem and make the system better and more reliable for your team. 
                                              About Articulate

                                              Articulate is a highly successful, fully remote software company that’s changing the way the world learns. Our award-winning e-learning tools are used by 98,000+ organizations across the globe to create engaging online and mobile courses. Our customers include 93 of the Fortune 100 and 19 of the top 20 U.S. universities. And our online community of 800,000+ members is the largest, fastest-growing community in the industry.
                                               
                                              We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We’re all free to exercise our crafts the best way we know how to reach our goals as individuals and teams. Each and every one of us is focused on producing results that directly impact the company’s success. And we all strive to do what’s right by people, both internally and externally, instead of taking the shortest route to the highest profits.
                                               
                                              We honor people’s humanity in all of our disparate experiences and social locations, accepting each person as an individual with a story worth listening to and honoring. We believe that honoring everyone’s humanity means being committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position.

                                            • NS8 is a fraud prevention hub with industry-leading time to value that empowers eCommerce merchants to reduce their total cost of fraud through data orchestration and early-stage detection tools that filter out malicious activity before it starts.

                                              Why Join Us?

                                              • We're blowing up and need talented engineers and leaders to keep up with our explosive business growth.

                                              • We've got funding and our revenue is killing it too. Our numbers are outperforming the projections in our last pitch deck - and we all know how lofty those can be.

                                              • Our CEO is a developer of over 20 years and has additional founder and CEO experience with fast paced startups, so he gets the engineering side and the business under commits so development can over deliver.

                                              • Our CTO has decades of technical expertise, running large development organizations with resources in every corner of the globe, deploying products that generate hundreds of millions of dollars annually across diverse and highly regulated markets.

                                              • Our CSA has over 20 years development experience with both Fortune 20 companies and founding many startups in the platform space, including several large exits.

                                              Our Engineers:

                                              • Excel in a flat hierarchy and spend almost 100% of their time writing code.

                                              • Love working in our agile, continuous integration and deployment environment.

                                              • Conceive, design, develop, deploy and operate the code they write.

                                              • Deploy maintainable, instrumented, predictable and reliable distributed systems on a steady cadence.

                                              • Write tooling for automation, diagnostics, debugging.

                                              • Participate in on-call rotation for their services.

                                              • Build with a security mindset and are up to date on industry best practices.

                                              • Design from the start with multi-tenancy and high availability as requirements.

                                              • Have developed their remote engineering muscles and are highly engaged via Slack.

                                              Our Stack:

                                              • TypeScript, React, Node.js

                                              • AWS technologies

                                              • Kubernetes

                                                • Concourse + Helm3 for CI/CD

                                                • Prometheus

                                                • Grafana

                                              • Kafka

                                              • ProtoBuf3

                                              • Mongo

                                              • MySQL

                                              Your Role:

                                              The Director of Cloud Infrastructure is an experienced infrastructure technologist and leader who is passionate about DevOps: leading, mentoring, and scaling teams responsible for NS8’s software development delivery pipeline, cloud infrastructure, and production services.

                                              Responsibilities:

                                              • As Director of Cloud Infrastructure, you will collaborate with the CTO, Chief Architect and entire Engineering organization to roll out and maintain DevOps best practices to enable rapid software development through a robust and secure infrastructure.

                                              • Manage a plan for how to move towards best practice, and communicate progress to relevant stakeholders

                                              • The Director of Cloud Infrastructure is responsible for NS8’s development, test, and production infrastructures.

                                              • Support the engineering teams with infrastructure and tools to automatically build, deploy and run applications maximizing the use of automation and observability

                                              • The ideal candidate will have considerable knowledge of cloud computing and AWS with experience building environments that meet high availability, scalability, and reliability criteria.

                                              • Experience with continuous integration, continuous delivery and continuous deployment.

                                              • Experience with container architecture and container orchestration tools (Kubernetes)

                                              • Experience managing and maintaining Kafka

                                              • Experience deploying, managing and monitoring production services, as well as the supporting infrastructure such as CI/CD pipelines and container orchestration (Concourse, Istio)

                                              • Responsible for configuration, management and orchestrating response using alerting tools such as New Relic, Honeycomb and PagerDuty. Streamline incident management and escalation process to provide 24/7 support for production services

                                              • Managing technical people and engineering leads, including performance management, career management, and conflict resolution

                                              • An ability to build teams while keeping engineers and leads engaged

                                              Qualifications:

                                              • Bachelor’s or Master’s degree in Computer Science or similar.

                                              • 5+ years developing software in a professional environment

                                              • 5+ year in DevOps

                                              Our Benefits:

                                              • Work from home or on-site in Las Vegas

                                              • Competitive salaries

                                              • Equity

                                              • Medical

                                              • Dental

                                              • Vision

                                              • FSA

                                              • Fully stocked kitchen for on-site employees

                                              Our Culture:


                                              • Vibrant is an understatement, company events are always first class and exciting – axe-throwing, luchador wrestling, fancy dinners, charity events, game shows.

                                              • Value diversity, transparency, and encourage everyone to be their authentic self.

                                              • Supportive, learning culture; where engineers are encouraged to present Lunch and Learns on any topics they are passionate about.



                                              Physical Demands:


                                              While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch. - The employee is occasionally required to move around the office.



                                              NS8 Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


                                              This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

                                            • 6 days ago
                                              Who are we?

                                              Flyt is a technology platform designed to connect the world’s top food delivery companies with the world’s largest restaurant brands. If you have ordered food on your phone you have touched our technology.

                                              Today, we’re a global company, with our technology being deployed across Europe, North America and Australia, and with team members in six countries. Yet we’re still human-scale: everyone can get to know everyone, and we are structured to ensure every team has a strong sense of community and autonomy on how to hit their goals.

                                              Flyt is organised in small, cross-functional, autonomous teams we call squads. Each one of our squads owns an area of the product end-to-end and is responsible for meeting a business goal. Same principles as the Spotify model, but customised to what works for us.

                                              The Role

                                              We are on the lookout for a developer to work remotely with our North America team.

                                              Experience in either Go, Node or PHP would be massively beneficial and you must love being autonomous in a small team.

                                              Requirements

                                              Key Responsibilities
                                              • To build new features in our two core languages Go and Node
                                              • To work within our Microservices architecture and deliver highly level readable and maintainable code
                                              • To work with the world's largest delivery companies and to innovate in this exciting space
                                              • To make key architectural decisions and to help move our platform forwards
                                              Working with us

                                              You’ll love working here if:

                                              • You can’t wait to roll up your sleeves and build a great product with a dedicated team
                                              • You love having a goal, and having the autonomy to decide the best way to go for it
                                              • You obsess over personal growth. Feedback, Coaching, Learning, Teaching.
                                              • You like to communicate transparently (all our #slack channels are public!), and are willing to listen to your peers, earn trust and show up curious

                                              Benefits

                                              • A competitive salary
                                              • Flexibility to truly work remotely
                                              • Access to coaches on leadership, product, tech and sales
                                              • Top spec Macbook Pro to enable you to do your job well
                                              • The training budget you need to help you level-up
                                              • A quarterly $$$ bonus pool
                                              • 25 days holiday pa
                                              • Quarterly meets at different locations around the world where we all get together, plan for the next quarter and have some fun!
                                              • The opportunity to work in a fast-growing company with global expansion plans and operations spanning Europe, North America and Australia.
                                            • This Product Designer or Senior Product Designer position for our Compliance group is 100% remote.

                                              A brief overview:

                                              GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

                                              We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than doubled the size of the Product Design team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

                                              At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product vision you’d contribute to when working here.

                                              As a Product Designer at GitLab, you will be embedded in our Compliance group. It’s a complex area where you’ll be tasked with improving the controls we provide to support our customers to help them manage their compliance posture within GitLab. You'll be designing new features and experiences to improve the quality of life for customers who operate within regulated environments.

                                              What you can expect in a Product Designer, Compliance role at GitLab:
                                              • You’ll be tasked with bettering our product for users who rely on our compliance features. The work you’ll do will enable greater adoption of our product within the enterprise space and impact users across a range of industries, from healthcare to manufacturing.
                                              • You’ll collaborate with a Product Manager to define the priorities, roadmap, and overall strategy for the future of Compliance within our product.
                                              • You'll work alongside Product Managers and UX Researchers to understand the needs of our users to shape how compliance features underpin the work within regulated industries.
                                              • You’ll come together with our Technical Writers to better our compliance documentation and in-product content.
                                              • You’ll collaborate with cross-functional partners to uncover and understand the complexities and limitations of our current compliance tools, advocating for the end-user in all areas, including documentation, ease of use, and visualization of key messaging.
                                              • You’ll utilize wireframes, prototypes, user flows, mockups, high-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas.
                                              • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
                                              • You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.
                                              • You’ll contribute compliance patterns to our Design System, alongside the rest of the UX department, and the GitLab community as a whole.
                                              Projects you might work on in our Compliance group:

                                              You’ll spend your time at GitLab collaborating with a cross-functional team. You may work on features that bring compliance checks into merge requests, a dashboard to give users insight into their overall compliance controls, or even build features that enable code to be audited, traceable, and reported on. To be successful, you’ll consider many edge cases while understanding the needs of a wide range of personas across a breadth of industries. Outside of work on our compliance tools, you’ll also contribute to our Pajamas design system and design culture here at GitLab.

                                              You should apply if:
                                              • You’ve got experience designing developer tooling, enterprise software, or complex web applications that are built for technical users.
                                              • You’ve got some experience designing compliance experiences, or knowledge of the compliance industry.
                                              • You’ve got experience working on product strategy and product design for a complex enterprise application or SaaS tool.
                                              • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
                                              • You want to design for a complex product with technical users who have continually evolving needs.
                                              • You’ve got experience applying your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.
                                              • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
                                              • You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, your knowledge of Git, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
                                              • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
                                              • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.

                                              The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 60 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

                                              Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab team members across the world. Also, every year or so, we’ll invite you to our Contribute event.

                                              Hiring Process and compensation:

                                              Our hiring process for this Product Designer position typically follows five stages. The details of this process, the expectations for Product Designers and Senior Product Designers, and the compensation for this role can be found in our job family page.

                                            • As a Senior Security Engineer on the SRE Team at Skillshare, you’ll play a key role in helping us continuously improve our security programs to ensure the best experience for our users through the safety of our technology and data. 

                                              This role spans strategic work of putting in place forward-looking initiatives as well as responding to external threats on an ongoing basis, which means the opportunity for impact across the board.  We’re scaling quickly and are excited to bring someone onboard who can help us proactively tackle challenges – both in the day-to-day operations and anticipated future ones. 

                                              You’ll collaborate with the other members of the SRE team as well as the product development teams to plan and implement various security initiatives. We’ll look to your strategic expertise, reliable execution, and sound judgment to improve and maintain our security infrastructure, along with creating and improving processes for maintaining a secure product and environment.

                                              You’ll be joining a team that’s passionate about technology, and helping pave the way for building products together that we’re proud of. We’re excited to meet you.

                                              What you'll do:

                                                • Improve, monitor and maintain our information security.

                                                • Execute security initiatives related to infrastructure, product, and data.

                                                • Make strategic recommendations and improvements to our security.

                                                • Work with application developers to improve the security of various product features.

                                                • Proactively prep and train developers and raise the security awareness of everyone in the organization.

                                                • Quickly and proactively respond to incoming security threats.

                                                • Continually assess, address and report on the levels of threat and preparedness.

                                              Why we're excited about you:

                                                • 7+ years of experience building, supporting and securing cloud-based web infrastructure with AWS.

                                                • Knowledge of best security practices for building web applications.

                                                • Experience with security monitoring tools.

                                                • Experience in compliance with industry standards such as PCI, OWASP, NIST, GDPR etc.

                                                • Experience with Single Sign-on (SSO) for internal systems.

                                                • Understanding of and ability to deal with and prevent typical security threats and risks.

                                                • Deep understanding of web application infrastructure.

                                                • Working knowledge of software engineering.

                                                • Strong communication skills – you’re a natural collaborator and can report out to stakeholders of all levels.

                                                • Tech stack knowledge: Docker (Kubernetes experience is a plus), Linux, DataDog, AWS security products, MySQL.

                                              Why you're excited about us:

                                                • Impact: you’ll play a key role in shaping the direction of a comprehensive security approach long-term.

                                                • Growth: Our team is small, so you’ll have room to wear a lot of hats and take on more responsibility over time. 

                                                • Our mission: We are building a learning ecosystem for the new economy and changing millions of lives for the better.

                                                • Our team: We have a passionate, smart team that is a lot of fun to work with.

                                                • Your life: We take pride in our flexibility. Working remotely is part of how we need to work these days. You’re a professional, and we trust you to do what you need to do.
                                            • Titan School Solutions (US only)
                                              1 week ago
                                              Titan School Solutions is an EdTech startup that is on the fast track for growth and is changing the face of school nutrition. Our SaaS platform is recognized in the space for bringing state-of-the art efficiencies and real-time transparency into schools, all while remaining focused on the bigger outcome - helping K-12 students. Titan’s founders are school information technology veterans who have not only created a scalable and affordable solution but have also brought value into schools by delivering real results.

                                              As we continue to sky rocket within this industry, we need a Senior Full Stack Engineer to join our growing team and help us get there!   We’re looking for someone who can see the larger opportunities within a startup, move at a fast pace, face a problem head on, and do it all while producing beautiful code. 

                                              If that sounds like your bread and butter, then APPLY HERE!

                                              WHERE YOU WILL BE IN A YEAR

                                              • ACCELERATE YOUR CAREER! - This is a transformational opportunity for someone who is looking to for their next challenge. You will manage, code and improve an already existing high trafficsystem while working in a fast-paced field that will expand your horizons and put you far above your peers. 

                                              • TRANSFORM AN INDUSTRY! - You will impact an antiquated industry that is ready for disruption. You will build and change the way school data is stored, utilized and used by students across the country.

                                              • DRIVE TECHNICAL DECISIONS!  You will research, evaluate and determine the technical direction for teams and projects throughout the organization.

                                              WHERE YOU WILL BE IN A YEAR

                                              • TRANSFORM AN INDUSTRY! - You will impact an antiquated industry that is ready for disruption. You will build and change the way school data is stored, utilized and used by students across the country. 

                                              • ACCELERATE YOUR CAREER!- You will be involved in an industry that is unlike any other. You will manage, code and improve an already existing high trafficsystem while working in a fast-paced field that will expand your horizons and put you far above your peers. 

                                              • DRIVE TECHNICAL DECISIONS!  You will research, evaluate and determine the technical direction for teams and projects throughout the organization.

                                              WHAT YOU'LL DO

                                              • Expert (3-5 years) with AngularJS or Angular 2+ or React Framework

                                              • Expert (3-5 years) with .Net full framework and EF

                                              • Expert (3-5 years) with SQL Server

                                              • Strong experience (1-2 years experience) at TypeScript

                                              • Strong experience (1-2 years experience) using responsive web frameworks

                                              • Strong experience (1-2 years experience) with .NET Core and WebAPI

                                              • Experience developing highly scalable and high performance production API driven web applications

                                              • Experience with Hangfire is preferred

                                              • Experience with Redis is preferred

                                              • Experience working with large-scale distributed architecture

                                              • Experience with unit/integration test frameworks and tooling such as NUnit/XUnit, Mocha/Jasmine and Fiddler is strongly preferred

                                              • Excellent communication skills, capable of conveying complex systems and logic to both technical and non-technical audiences

                                              • A thirst for learning and a passion for new technologies, processes and patterns

                                              • A passion to help engineers develop new skills and advance in their careers

                                              • A drive to continuously improve both the team and the product

                                              • Our stack: ASP.NET, WebAPI, MVC, Hangfire, C#, SQL Server 2017, Redis, Google Cloud Platform, Git, Angular, Vue.js, and Entity Framework

                                              WHAT YOU’LL NEED TO GET THERE

                                              • Experience developing highly scalable and performant production REST API driven web applications using the ASP.NET(C#) and SQL Server tech stack.

                                              • Experience with a modern JavaScript Framework(AngularJS and Angular is strongly preferred).

                                              • Proficiency in Vanilla JavaScript and/or TypeScript

                                              • Strong experience using responsive web frameworks and CSS

                                              • Experience with unit/integration test frameworks and tooling such as NUnit/XUnit, Mocha/Jasmine and Postman is strongly preferred

                                              • Experience with .NET Core and Full Framework

                                              • Excellent communication skills, capable of conveying complex systems and logic to both technical and non-technical audiences. 

                                              • A thirst for learning and a passion for new technologies, processes and patterns. 

                                              • Experience working with large-scale distributed architecture is a plus.

                                              • A passion to help engineers develop new skills and advance in their careers.

                                              • A drive to continuously improve both the team and the product.

                                              • Our stack: ASP.NET, WebAPI, MVC, Hangfire, C#, SQL Server 2017, Redis, Google Cloud Platform, GitAngular, Vue.js, and Entity Framework

                                              WHAT WE OFFER

                                              At Titan School Solutions, we’re looking for bright, independent, self-motivated, and experienced people who have an entrepreneurial spirit and passion for technology. Our compensation packages consist of salary and a full suite of benefits to support our growing team. 

                                              This position is available for remote employment in the United States.

                                              • Competitive salary: Based on experience and performance.

                                              • Health/Benefits: Medical, Dental, & Visual. 95% paid by employer!

                                              • Unlimited PTO: We believe in work/life balance to reward our rock stars for delivering great results. 

                                              • 401K: We offer 100% upto 5% of salary.

                                              • The Right Gear: All the bells and whistles you need to drive results.

                                              • Ownership: You’ll be a crucial member of the initial build-out team, offering unlimited opportunity for growth and professional development.
                                            • Redox is a distributed company building the platform for the next generation of healthcare software.  We are looking for an experienced Director of Backend Engineering to: - Grow strong, inclusive, and psychologically safe teams that can effectively address changing product needs and priorities. - Develop and mentor engineering leaders. - Influence technical and product direction. - Create and manage a yearly budget. The teams you would lead are responsible for our core data processing pipeline and supporting applications. Their responsibilities include: - Stability, accuracy, and throughput for near real time transaction processing.  - Integrating with various data formats, standards, and communication methods. - Configuration, analytics, and error handling for transaction processing. The engineering leader who joins our team will collaborate across the Product Management, Product Delivery, and Engineering organizations to create change and empower the success of our application developers. Please apply if you are:

                                                  • Interested in working in and fostering a respectful, psychologically safe, inclusive environment  focused on impact and personal growth.

                                                  • Motivated to shape intelligent, responsible engineers and their environment into teams that autonomously and consistently own business outcomes.

                                                  • Passionate about solving complex problems.

                                                  • Intellectually curious with a genuine desire to learn.

                                                  • Biased towards action and creating positive impact.

                                                  • Comfortable with uncertainty and capable of turning complex problems into actionable plans.

                                              Your opportunities in this role include:

                                                  • Helping to define and foster our Engineering culture across multiple teams.

                                                  • Building and executing on long term visions and plans for multiple teams. 

                                                  • Developing leaders within your teams and mentoring future leaders across the organization.

                                                  • Strengthening and improving our processes to ensure consistent execution in a complex and dynamic environment.

                                                  • Engaging with customers and other industry leaders to share challenges, best practices, and future direction.

                                                  • Helping connect team members to our mission, the company, and each other as they go about their daily work.

                                                  • Fostering employee growth by providing continual feedback, creating individual growth plans, and performing twice-yearly reviews.

                                                  • Coaching team members to: Increase their understanding of the business problems they are solving, identify and collaborate with appropriate stakeholders, evaluate risks and make explicit tradeoff decisions in their solutions, think more holistically about their solutions over a longer time horizon as they solve more complex problems.

                                              Required experience:

                                                • You built highly effective application engineering teams in past roles.

                                                • You worked as an Engineering leader for 5+ years.

                                                • You understand agile methodologies and their use cases.

                                                • You effectively debug and address interpersonal, team process, and cross-team collaboration issues.

                                                • You possess programming experience in at least one high level language.

                                              Preferred experience:

                                                • You led teams in a growth stage company.

                                                • You led teams who built applications hosted in AWS.

                                                • You possess healthcare and / or interoperability experience.

                                              It is not expected that any single candidate would have expertise across all of the areas outlined above. Please apply even if you are not sure you meet all these criteria. If you are interested in the role and think it could be a fit, we'd like to hear from you.

                                              About Redox: What We Do Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data. This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

                                              Redox is an EEO company. We fully support the diversity of our team! Here's a recent blog post about our stance on diversity and belonging: Diversity at Redox We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct Successful candidates must be eligible to be employed in the US, and must reside in the US. Thank you for your interest in Redox!

                                            • This Software Engineer in Test position for our Secure team is 100% remote.

                                              A brief overview:

                                              GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

                                              Right now, we’re in a period of growth, we’ve more than doubled the size of the Quality department through 2019, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

                                              At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product vision you’d contribute to when working here.

                                              As a Software Engineer in Test at GitLab, you will be embedded in our Secure stage group. You’ll be responsible for baking in a culture of quality across the categories found within our Secure team, expanding on our existing test automation frameworks and test coverage across a range of configurations, and leading our test automation efforts on new features within our Secure categories as part of a dedicated cross-functional team.

                                              What you can expect in a Software Engineering in Test, Secure role at GitLab:
                                              • As part of our Secure team you’ll work on test automation issues related to the Quality department, the Secure stage group, and the entire GitLab product. The work you’ll do will be transparent and open to the GitLab community.
                                              • You’ll develop new tests and tools for our GitLab.com frontend, backend APIs and services, and low-level systems like geo-replication, CI/CD, and load balancing.
                                              • You’ll identify and drive the adoption of best practices in code health, testing, testability, and maintainability.
                                              • You’ll work with engineers to define and implement mechanisms to inject testing earlier into the software development process.
                                              • You’ll configure automated tests to execute reliably and efficiently in our CI/CD environments.
                                              • You’ll work 1:1 with a Product Manager, and with the wider product and development teams to understand how new features should be tested and to contribute to automated tests for these new features.
                                              • You’ll work in an environment where we aim to have a 1:10 ratio of Software Engineer in Test to Engineers.
                                              • As an SET, you'll have the opportunity to become and expert in security testing-related techniques and concerns.
                                              Projects you might work on in our Secure stage group:

                                              You’ll spend your time collaborating with a cross-functional team who are embedded in our Secure stage group. You could work on projects where you’ll be tasked with moving our security products from their own standalone QA process to the GitLab QA review application, growing our test coverage across our security products, and implementing security testing processes.

                                              You should apply if:
                                              • You’ve got at least a few years of experience developing in Ruby or working on a Ruby on Rails application.
                                              • You’ve got some experience with security testing or an interest in the security field. To demonstrate this, you could be familiar with SQL injections, cross-site scripting, or URL manipulation. Alternatively, you may have been involved in OWASP or security hacking sessions. This list is by no means exhaustative, it's here to give you an insight into the type of securty-testing experience we can look for.
                                              • You’ve got a working knowledge of Docker.
                                              • You’ve worked with industry-standard CI tools like GitLab CI, Jenkins, Bamboo, or Circle CI for example.
                                              • You’re comfortable with Selenium-based test automation tools like Capybara.
                                              • You’ve got experience with Git and its command line.
                                              • You’re interested in growing your knowledge and skills in Test Environment Provisioning and Configuring (Terraform, Ansible, Kubernetes, GCP / AWS).
                                              • You know about clean code and the test pyramid, and champion these concepts.
                                              • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
                                              • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.

                                              We're aware the confidence gap exists so we want to encourage you to apply even if you do not match all of the requirements exactly. The above list is intended to show the kinds of experience and qualities we're looking for. It is not a complete list of pre-required skills.

                                              The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

                                              Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab team members across the world. Also, every year or so, we’ll invite you to our Contribute event.

                                              Hiring Process and compensation:

                                              Our hiring process for this Software Engineer in Test position typically follows six stages. The details of this process and the compensation for this role can be found at the bottom of our job family page.

                                              Remote-EMEA
                                            • About Us

                                              Secureworks® (NASDAQ: SCWX) is a technology-driven cybersecurity leader that protects organizations in the digitally connected world. Built on proprietary technologies and world-class threat intelligence, our applications and solutions help prevent, detect, and respond to cyber threats.  Red Cloak™ software brings advanced threat analytics to thousands of customers, and the Secureworks Counter Threat Platform™ processes over 300B threat events per day. We understand complex security environments and are passionate about simplifying security with Defense in Concert™ so that security becomes a business enabler. More than 4,000 customers across over 50 countries are protected by Secureworks, benefit from our network effect and are Collectively Smarter. Exponentially Safer.™ www.secureworks.com

                                              We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.  

                                              Role Overview

                                              In this exciting role, you will work on the next generation of Securework's security products. You’ll join a very seasoned team of Software Engineers and Data Scientists, and collaborate with stakeholders across security and technology groups to drive innovation.  Your focus will be on DevOps functions within a Kubernetes environment including continuous delivery, monitoring and security across a diverse set of environments from development through to production.

                                              The ideal candidate will possess strong technical knowledge and software development background with an emphasis on Kubernetes, continuous integration and continuous delivery (CI/CD), designing and developing software leveraging Public Cloud platforms (e.g. AWS, GCP, Azure).  This position also requires experience in designing, developing and reviewing security and technology architectures, and the ability to identify and drive issues to closure. This individual must be a consensus builder, a team player, and work well within an open security posture environment. Red team experience and mentality a definite plus.

                                              To learn more about one of our newly launched products that you will secure and develop, explore here

                                              Core Responsibilities Include

                                              • Delivering production code at a regular cadence using Agile techniques, tools and methodologies.

                                              • Building automation tools and components to enhance the installation and provisioning of cloud-based applications in AWS, Azure, or similar cloud providers.

                                              • Collaborating with Software Architects, Software Engineers, and Data Scientists and ensuring products and services are pushed into production in a secure fashion.

                                              • Automating the deployment of products and services and actively monitoring to ensure uptime and effective performance of applications and platforms.

                                              • Acting as an escalation point to address issues with outages and operations and actively forecasts to proactively address issues and minimize downtime.

                                              Required Skills and Experience

                                              • 8+ years of software development experience with emphasis on DevOps responsibilities.

                                              • 2+ years of Kubernetes experience focused on DevOps.

                                              • A deep understanding of CI/CD tools, processes and a strong desire to help teams release frequently to production with a focus on creating reliable high quality results.

                                              • Strong development experience with languages such as Python and Go.

                                              • Strong background integrating continuous delivery (CD) tools, such as Spinnaker, GitLab or Argo, with Kubernetes.

                                              • Experience integrating CI/CD feedback with code review systems like GitLab and group chat software such as Slack or Mattermost.

                                              • Experience integrating monitoring and alerting capabilities using software such as Grafana, StatsD, Prometheus, DataDog, etc.

                                              • Experience working or developing autoscaling tools (ex. Vertical Pod Autoscaler, Cluster Autoscaler and/or the Horizontal Pod Autoscaler).

                                              • Expertise with Amazon AWS, Google Cloud Platform and other common public cloud providers.

                                              • Ability to tackle problems both at the large scale and the small scale, with constant focus on optimization, high availability, and security as it relates to the CI/CD process.

                                              • A drive to continually learn new technologies, tools, and methodologies, including those out of your comfort zone.

                                              • Strong attention to detail, excellent analytical capabilities and a passion for building robust platforms for accelerating delivery to production.

                                              • BS in Computer Science, Software Engineering, Computer Engineering, or equivalent experience.

                                              Preferred Skills and Experience

                                              • Experience with Gitlab.

                                              • Past experience with infrastructure tools such as Terraform, Packer, Ansible and Vault.

                                              • Experience writing Kubernetes operators is a plus.

                                              • Experience solving problems in a live production environment.

                                              • Experience working with and managing multiple Kubernetes clusters, preferably with federation.

                                              • Certified Kubernetes Administrator (CKA) a plus.

                                              • Prior experience working at a startup or in an entrepreneurial environment.

                                              Secureworks (A Dell Technologies Company) is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.  Learn more about Diversity and Inclusion at Secureworks here.

                                            • 1 week ago
                                              Who are we?

                                              Flyt is a technology platform designed to connect the world’s top food delivery companies with the world’s largest restaurant brands. If you have ordered food on your phone you have touched our technology.

                                              Today, we’re a global company, with our technology being deployed across Europe, North America and Australia, and with team members in six countries. Yet we’re still human-scale: everyone can get to know everyone, and we are structured to ensure every team has a strong sense of community and autonomy on how to hit their goals.

                                              Flyt is organised in small, cross-functional, autonomous teams we call squads. Each one of our squads owns an area of the product end-to-end and is responsible for meeting a business goal. Same principles as the Spotify model, but customised to what works for us.

                                              The Role

                                              We’re looking for a Senior Go Developer to join one of our teams. You'll be helping big restaurant brands like McDonald’s, Burger King or KFC connect their systems to our platform and enable new mobile and web experiences.

                                              Requirements

                                              What you'll be doing

                                              Here’s what your day-to-day looks like:

                                              • Building new microservices on an event-based architecture. Golang, Kafka, AWS.
                                              • Engaging directly with customers and partners to connect their services to our platform
                                              • Sharing new standards and best practices with the wider engineering team
                                              • Helping decide the best next thing to do so you meet your quarterly team goals
                                              • Taking full ownership of your microservices: from coding and testing them to running them once they’re live
                                              Working with us

                                              You’ll love working here if:

                                              • You can’t wait to roll up your sleeves and build a great product with a dedicated team
                                              • You love having a goal, and having the autonomy to decide the best way to go for it
                                              • You obsess over personal growth. Feedback, Coaching, Learning, Teaching.
                                              • You like to communicate transparently (all our #slack channels are public!), and are willing to listen to your peers, earn trust and show up curious

                                              Benefits

                                              • Salary: £75,000 to £95,000 pa
                                              • Flexibility to truly work remotely
                                              • Access to coaches on leadership, product, tech and sales
                                              • Top spec Macbook Pro to enable you to do your job well
                                              • The training budget you need to help you level-up
                                              • A quarterly £££ bonus pool
                                              • 25 days holiday pa
                                              • Quarterly meets at different locations around the world where we all get together, plan for the next quarter and have some fun!
                                              • The opportunity to work in a fast-growing company with global expansion plans and operations spanning Europe, North America and Australia.
                                            • 1 week ago

                                               Kryo, Inc is the parent company of chili™, the high-growth sleep solutions company that is rapidly changing the way the world sleeps. Through a scientific approach to delivering products that help improve health and wellness through enhanced sleep quality, chili uses technology to deliver results that some might even call “magical.”  We designed the original and most effective temperature-regulation sleep system, the chiliPAD™, trusted by thousands of delighted customers including pro athletes in every major US sports league, biohackers, business executives, ex-US Presidents and countless other high achievers seeking to optimize their health without pills or drugs.

                                              More and more customers are experience the life-changing benefits of better sleep, enabled by the chiliPAD and new OOLER sleep system, which has led to rapid growth! To keep pace, we are seeking a Lead Backend Engineer to help us build our IoT Platform and continue our brand’s record growth!

                                              Our aim is to help 15 million people sleep better in the next five years — one night of restful sleep at a time. Our passion is building products that enable people to get better, more effective sleep. 

                                              Read more about chili, and our goal to be the future of sleep-driven health, at chilitechnology.com.

                                              What We're Building

                                              We are seeking a strong technical lead engineer with experience integrating with building a platform to support our growing suite of connected products. to join the team. Kudos if you have built something using Amazon Greengrass and/or the AWS IoT tools.

                                              You will be responsible for designing and architecting the interfaces between our products, APIs, and apps. You will work closes with our consumer apps team, and firmware engineers.

                                              The ideal candidate will be comfortable working in a fast-paced, entrepreneurial environment that is goal-oriented and emphasizes accountability for delivering results.

                                              What You’ll Do

                                              • Participate in requirements gathering, technical specification, and the design and development of complex software projects
                                              • Take technical ownership of our current and future IoT platform
                                              • Build and deliver consistent high-quality products
                                              • Ensure solutions are feasible and implemented within technical and business constraints
                                              • Estimate and scope work in a timely fashion.
                                              • Monitor and review existing technology and tools and offer guidance on how we can get better
                                              • Lead a small team of firmware and backend engineers
                                              • Communicate and live the company’s purpose, core values, and vision.

                                              What You’ll Bring:

                                              • Minimum 5 years of experience with Java/Kotlin or Go
                                              • Design of services in micro services architecture, containers and container orchestration.
                                              • Deep understanding of AWS including IAM, Cognito, DynamoDB, API Gateway, Lambda, and S3
                                              • Team leadership experience

                                              The Perks

                                              • Competitive Salary
                                              • Employer-paid healthcare benefits
                                              • 401k Options
                                              • Unlimited PTO
                                              • Great company culture

                                              We are Not a Good Fit for You if:

                                              • You aren’t a hands-on manager that isn’t afraid to jump in and get the job done.
                                              • You want to stay in your lane with a small fixed set of responsibilities.
                                              • You want someone to tell you how to do your job.
                                              • You don’t like to change in your daily routine & tasks.
                                              • You don’t like to sleep and don’t believe high-quality sleep will help people live longer, healthier, and better lives.

                                              This Job Is Ideal for Someone Who Is:

                                              • Dependable -- more reliable than spontaneous
                                              • People-oriented -- enjoys interacting with people and working on group projects

                                              Job Type: Full-time

                                              Location:

                                              • Mooresville, NC or Remote

                                              Schedule:

                                              • Monday to Friday
                                            • Percona (Americas)
                                              1 week ago
                                              Location: Remote work from home position working a regular 8am to 5pm AMER shifts (AMERs Time Zones).

                                              About Percona

                                              Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
                                               
                                              Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.
                                               
                                              Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

                                              As a Remote DBA, you will troubleshoot and resolve customer issues related to DB systems availability and performance.  You will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through regular communication and engagement with their environments.  You will perform technical work that requires planning and scheduling to ensure the best possible solution is delivered on time.  You will react on incidents and provide solutions aiming at maintained environments’ improvements.

                                              You will work in a fast paced environment where we are responsible for companies’ most critical systems. Customers count on us to keep their MySQL database running and we are vital to the success of their business. You will work remotely; there is no central office, and most people work from their homes. Some travel will be required for internal meetings. Access to a reliable high-speed internet connection is required.


                                              Core Skills and Expectations
                                              • Experience administering MySQL server including;
                                              • aspects of installation and configuration.
                                              • basic performance tuning, query optimization & index tuning.
                                              • knowledge of MySQL backup solutions.
                                              • basic knowledge of HA solutions.
                                              • understanding of monitoring requirements.
                                              • Demonstrable experience of administering Linux based systems.
                                              • Ability to use scripting language for automation.
                                              • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues.
                                              • Ability to participate in the on-call rotation for operational issue escalation.
                                              • Polite, friendly and professional; this position requires significant customer interaction and teamwork.
                                              • Excellent and strong written and spoken English.

                                              Desired Skills
                                              • CS degree or equivalent.
                                              • Proven success working in a distributed environment where e-mail, instant messaging and voice calls are the only interactions with clients, colleagues and managers on a daily basis.
                                              • Experience with technologies like Galera / XtraDB Cluster, HAProxy, ProxySQL, Orchestrator.
                                              • Experience running on Cloud Services such as AWS and RDS or hosting providers like Rackspace.
                                              • Experience with Nagios, Percona Monitoring Plugins, Prometheus, and other monitoring tools.
                                              • Experience of configuration management solutions such as Ansible, Puppet or Chef.
                                              • Experience with tools from the Percona Toolkit suite.
                                              • MySQL DBA, MySQL Professional Certifications.


                                              Regular Work Schedule
                                              • Team has an on call schedule as well.
                                              • Remote work from home specifically in the AMER region.

                                              Applications from all locations are encouraged and will be considered, subject to security & compliance requirements of Managed Services customers.   

                                              Location: Remote work from home position working a regular 8am to 5pm AMER shifts (AMERs Time Zones).

                                              Percona HQ is located in the Raleigh-Durham Area of NC, USA but this specific location isn't required for this opening. We are ideally seeking individuals that can work around European time zones.

                                              Remote work from home openings require consistent and strong internet access.

                                              HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

                                              Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

                                              Please review our Percona GDPR Privacy Policy.
                                            • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

                                              We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

                                              We are looking for an experienced engineer to help us enhance and maintain the developer experience for our customers. You’ll be helping our team maintain and enhance application integration SDKs, samples, and guides, while also helping our community of developers understand digital identity.

                                              Primary: PHP, including WordPress and Laravel
                                              Secondary: Ruby, including Ruby on Rails
                                              Additional: JavaScript, server and/or browser (this is the main language used at Auth0)

                                              You GET developers! You know what they need, how to talk to them, how to make their lives easier, what makes them click, their dissatisfiers and their delighters. You recognize when a framework, library or product provides a great experience. 

                                              As a Developer Experience Engineer, you will use those talents to improve our entire onboarding process, from open-source SDKs and how-to guides, to reference documents and application samples. You will also be interacting with a large community of application builders on our Community site and GitHub. You will be the internal and external steward of the experience for the technologies that you love working with every day.

                                              Each Developer Experience Engineer maintains one or multiple platforms, both internally within Auth0, and externally in the community. You will be working in a cross-functional team alongside the developer evangelist, onboarding, growth, dashboard, and field teams to provide the best developer experience for the technologies you own.

                                              The most important qualifications for this position are software engineering expertise, empathy, and self-direction.


                                              You will be 😊
                                              • Writing, curating, editing developer resources: tutorials, examples, guides, and documentation.
                                              • Directly shaping and developing our open source SDKs.
                                              • Owning the code samples and implementation guidance for Auth0.
                                              • Championing Auth0 by engaging directly with the community.
                                              • Gathering and channel user feedback within the company to improve the experience for developers on Auth0.
                                              • The go-to-expert in the company, internally and externally, providing domain knowledge and reviews for Auth0 in these technologies.

                                              You'd be a great fit if you had ❤️
                                              • A deep understanding of writing, running, maintaining, securing, and debugging applications.
                                              • The ability to communicate effectively in person, asynchronously, and in code.
                                              • Demonstrable experience authoring developer documentation (tutorials, blog posts, docs).
                                              • The ability to be self-directed and be effective working independently, yet feel equally comfortable contributing in a global team environment.

                                              Bonus points if you have 👍
                                              • Experience working in distributed teams and work environments.
                                              • Created open-source material or have contributed to open-source projects.
                                              • Knowledge in the identity and access management space.
                                              • Experience with CI and/or package deployment automation

                                              Preferred Locations:
                                              • #US-E; #GMT; #AR;
                                              Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

                                              We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

                                              Join us on this journey to make developers more productive while making the internet safer!
                                            • 1 week ago

                                              Cloud Academy is the leading digital skills development platform that enables every enterprise to become a tech company through guided Learning Paths, Hands-on Labs, and Skill Assessment. Cloud Academy delivers role-specific training on the leading cloud platforms (AWS, Azure, Google Cloud Platform), essential methodologies needed to operate on and between clouds (DevOps, security, containers), and capabilities that are unlocked by the cloud (big data, machine learning).

                                              Companies like Turner, Cognizant, SAS, and ThermoFisher customize Cloud Academy to contextualize learning and leverage the platform to assign, manage, and measure cloud enablement at scale. Learn more at cloudacademy.com.

                                              Our growing Content Team is now looking for a Labs Developer to create new Labs for our Labs Technology group. This role is a hybrid between a Content Creator and a Technical Writer and we are looking for someone with experience and passion in both.

                                              The ideal person has an understanding of cloud technologies and is passionate to teach what they have learned to others. You will be working with a SaaS product on a team of 3 to 6 people to build online labs.

                                              This position is 100% remote and will report to our Lead Labs Developer.

                                              Responsibilities:

                                              • Create fulfilling labs and lab challenges in one or more Cloud Academy library categories
                                              • Write infrastructure as code templates to provision resources when labs start
                                              • Secure lab environments by defining least privilege identity and access management policies
                                              • Develop serverless functions to check the progress of users as they progress through labs and lab challenges
                                              • Consistently deliver new labs on time
                                              • Update labs in our library to ensure they are up-to-date and providing the best possible experience for our customers
                                              • Work with the content team to integrate labs and lab challenges into learning paths
                                              • Communicate feedback and ideas to software developers to continuously improve the lab platform

                                              Requirements:

                                              • At least 2 years experience in production environments and/or technical writing
                                              • Able to independently transform a blueprint of a lab into an elegant learning experience for our end users
                                              • Experienced with Amazon Web Services, Azure, or Google Cloud Platform
                                              • Experience with implementing infrastructure as code (CloudFormation, ARM templates, Deployment Manager, or Terraform)
                                              • Proficient with a programming or scripting language, such as Python, Node.js, PowerShell, and/or Bash
                                              • Able to document in clear technical steps
                                              • Work alongside software developers to provide constant feedback on new releases
                                              • Extremely proficient in both written and spoken English

                                              Additionally, the following will be viewed favorably:

                                              • Experienced with automating, designing infrastructure, and developing new features to attract customers
                                              • One or more public cloud vendor certifications
                                              • Experienced with RESTful APIs,
                                              • Familiarity with Git, Hyper-V, Docker, and/or Kubernetes 

                                              Benefits

                                              • Competitive salary with an annual bonus
                                              • Budget for professional development
                                              • 4 weeks paid vacation per year
                                              • Great company culture and work environment
                                              • Highly-skilled teammates and lots of opportunities for growth and development
                                            • The Senior Security Researcher will investigate and analyze vulnerabilities in open-source software.

                                              Sonatype is looking for a passionate, driven and talented developer to provide high quality security data from researching software vulnerabilities.  This is not a development position but relies on development experience to help navigate complex architectures and threat vectors in open source software. This high quality security data ensures that our customers are getting maximum value out of our products making them feel like they are part of the Sonatype family.  

                                              If you are a positive-thinker and problem-solver and believe that customer success and company success go hand-in-hand, this is a great job for you. This position will provide a valuable learning opportunity with great potential to grow your newly started career in cyber-security. Enjoy your job as you work in a fast-paced, flexible, and fun environment, with talented, diverse, and forward-thinking individuals.

                                              Key Areas of Focus
                                              • Review, isolate, analyze, and reverse engineer vulnerabilities in open-source software
                                              • Document attack capabilities
                                              • Provide detection and remediation guidance
                                              • Aid in ideas and prototypes for new tooling
                                              • Collaborate with other team members toward shared product goals
                                              • Improve Sonatype products by providing valuable security data
                                              • Work with technology and business team members to define and refine requirements in an agile development environment
                                              • Currently reside in either Canada or the United States of America and are legally authorized to work without sponsorship in the corresponding country.

                                              Required Background
                                              • 5+ years of experience in application security or development experience in Java, C#, Python, JavaScript, C/C++ or Ruby
                                              • Excellent oral and written communication skills
                                              • Excellent organizational skills and detail oriented
                                              • Ability to work independently and as part of a team

                                              Desired Background
                                              • Bachelor of Science Degree in Computer Science, Cybersecurity, Engineering, or related field
                                              • Knowledge of application security such as the OWASP Top 10 or Sans 25
                                              • Knowledge of different languages such as Python, Ruby, and scripting
                                              • Knowledge of different operating systems such as *NIX, Windows
                                              • Application vulnerability assessment or penetration testing experience
                                              • Knowledge of open source environments like Github is a plus

                                              What We Offer:
                                              • The opportunity to be part of an incredible, high-growth company, working on a team of experienced colleagues
                                              • Competitive salary package
                                              • Medical/Dental/Vision benefits
                                              • Business casual dress
                                              • Flexible work schedules that ensure time for you to be you
                                              • 2019 Best Places to Work Washington Post and Washingtonian
                                              • 2019 Wealthfront Top Career Launch Company
                                              • EY Entrepreneur of the Year 2019
                                              • Fast Company Top 50 Companies for Innovators
                                              • Glassdoor ranking of 4.9
                                              • Come see why we've won all of these awards

                                              We are 300 employees from diverse backgrounds, that hail from 50 countries, and speak 15 languages. But, we all share one thing in common: we’re passionate about accelerating software innovation. Our vision is to put Nexus products at the center of every open source decision made by modern engineering organizations.  We’re one of the fastest growing tech companies in America and have been named both a Deloitte Fast 500 and Inc. 5000 company three years in a row. We’re backed by world class investors including TPG, Goldman Sachs, Accel Partners, and HWVP.  Learn more at www.sonatype.com.
                                               
                                              Sonatype is proud to be an equal opportunity workplace and an affirmative action employer that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know
                                            • 2 weeks ago

                                              Are you looking for a new adventure with a positive impact?

                                              At Learnlife we are on the mission to build an open ecosystem for a new lifelong learning paradigm to positively change education worldwide. We empower learners, educators, schools, and governments through a new learner-centered paradigm that focuses on purpose-inspired and personal learning.

                                              A little bit about us

                                              Learnlife is based in Barcelona, where we also have opened our first Learning HUB (1200m2 @ Enrique Granados 7). We are an educational startup in the early phase with a team of thirty people in total and with six people working full-time on the digital part of the ecosystem we are building.

                                              Last year, we had our first seed investment round, which we secured during the June 2019 when we raised €3,1m in partnership with 19 entrepreneurial supporters from 11 countries. The funding round was led by BPO Capital, a vehicle of Benjamin Otto (Germany), an active shareholder of the Otto Group and co-founder of About You.

                                              We believe in empowered and autonomous teams, positive relationships, empathetic collaboration, growth through adventure, fair communities, and a culture of constructive transparency and honesty.

                                              Who we are looking for

                                              We’re looking for a senior software engineer to join our growing team. As someone coming into such a pivotal role in the company, you will influence how our products look, work, behave and feel over the coming years.

                                              You should send us an application if you:

                                              • Are searching for a startup-like environment with solid funding.

                                              • Have experience working on remote and in the ideal case also in the startup environment. 

                                              • Are looking for a full-stack senior software engineering role, and you’ve spent in the role already several years.

                                              • Have strong skills in Javascript and another backend programming language (Ruby & Ruby on Rails is a big plus).

                                              • Are able to step outside your role description and do what is needed in order to help the team succeed. 

                                              • Love technology and are hungry to learn.

                                              • Love to collaborate in a cross-functional team.

                                              • Are a great communicator (English).

                                              • Could solve problems independently. 

                                              • Are based in Europe or Brazil.

                                              • Having an active profile on Github with several open-source contributions under your belt isn’t required, but it is a big plus.

                                              Our tech stack:

                                              • Ruby on Rails, Javascript

                                              • PostgreSQL, MongoDB

                                              • Nginx, Unicorn, AWS

                                              How will your working day look like

                                              You will start your day when you want in the morning and decide for yourself where you’re going to work. The whole team usually work remotely, but there are certain periods when we gladly go to our office in Ostrava, Czech Republic or Barcelona, Spain. 

                                              First thing in the morning, we have an asynchronous stand-up via Basecamp.

                                              We usually summarize the previous day’s issues as well as tasks for the current day at the stand-up. 

                                              Everyone then works on their assignments during the day, and any other potential communication is carried on via Basecamp/Github/Calls. Nobody checks anybody as for when and how they work – only the results are important. 

                                              During the day and at the end of it, we commit the work in a standard way to Github where another developer always performs code review for you after you have completed a task.

                                              Currently, we have 4-weeks long development cycles. The first week of the cycle is from a big part focused on planning and is, therefore, more meeting heavy than other weeks.

                                            See 36 more Software Development jobs
                                          • Customer Support / Customer Success (12)

                                            • Who we are

                                              tldr; We build software for Airbnbs to rent themselves.

                                              What we do

                                              Our mission is to democratise access to state of the art technology for short-term rental hosts. We want to facilitate a future where hosting short-term rentals is at least as easy as managing long-term rentals.

                                              Today, we do this by helping Airbnb and HomeAway hosts deliver a great and personal guest experience automatically, though native platform integrations, machine-learning and robust software.

                                              Our team

                                              We are a small, but impactful team of 15 people, working all over Europe and North America. Our team is fully remote and distributed. We embrace the fact that your best environment is wherever you - personally - feel the most productive and comfortable for day-to-day work.

                                              We organize frequent meetups and retreats for the team to physically meet throughout the year. The last trips were to Lisbon, Prague, Paris, Tenerife and Brussels.

                                              Our company

                                              Our company is bootstrapped (no third-party investor) and profitable, with a solo founder (@Pierre-Camille Hamana) who built the first version of the product. We are interested in building a great, growing and sound business. We help our customers manage more than 130,000 properties in 120 countries.

                                              How we recruit

                                              Amongst our core values are transparency and humility. To help you find out more about Smartbnb, we are releasing an "Applicant Handbook" (on Notion ❤️):

                                              http://bit.ly/ApplicantHandbook

                                              What stage are we at in customer support
                                              • Mid 2018: We started offering customer support across both European and North America.
                                              • Mid 2019: We completed a full redesign of the web application, with a built-in onboarding magic 🧙‍♀️
                                              • Now: We are starting to implement account management and onboarding services.
                                              • We are preparing to dedicate more resources on customer education while focusing on having a proactive customer success approach.

                                              We are ambitious and take on big challenges together. 🚀 Our customers love the product, provide valuable feedback, and trust us to rapidly help them solve their problems.

                                              Who you are

                                              You are a fantastic human seeking to build something amazing with other fantastic humans!

                                              What you will be working on
                                              • Onboard customers on our product throughout the entire user cycle with live chat and email.
                                              • Investigate and troubleshoot issues (with the support of the engineering team and our tooling).
                                              • Create content to educate customers (product tours, videos, documentation, FAQ).
                                              • Document our internal processes to maintain a high-quality operation in spite of a fast iteration.
                                              • Create and manage projects focused on activation, retention, upgrades, and customer satisfaction.
                                              What you will unlock
                                              • Growth! And leading business initiatives to achieve it.
                                              • Fantastic user reviews when we give them more of their life back.
                                              • Team kudos. 🎉
                                              Why you will succeed
                                              • You will be on the front-line with customers and keep close ties with the product team.
                                              • You can accommodate with a flat organizational structure where the initiative relies a lot on you.
                                              How we will grow together
                                              • Level-up 🍄 the support of our customers through daily, compounding improvements.
                                              • Exposure to a product-fanatical team's iterations of features and the company itself.
                                              • You will receive (and provide!) "ticket" reviews between peers
                                              • You will be challenged, and you learn how to rise to the occasion. 💪
                                              What you'll need to bring with you

                                              If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you.

                                              • Caring about the impact your work has on your team and the company.
                                              • Hands-on experience working in B2B Saas.
                                              • Attention to detail and eagerness for constant improvement.
                                              • Everything else is a lovely bonus that we're excited to hear about!
                                              • Very special kudos if you are an Airbnb host or have been working with a short-term rentals business.
                                              What we offer

                                              For us, the company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

                                              • 🤗 A supportive and caring team environment.
                                              • 💎 Competitive salary.
                                              • 🏖 Ample - and encouraged - paid leave.
                                              • 👼 Maternity and paternity leave.
                                              • 🔩 All the resources and tools that you need to succeed, including budget for personal development.
                                            • About Us:


                                              Our mission is to help people become happier, healthier, and more resilient in the face of life’s challenges. The science suggests these are skills -- ones that meditation makes us better at.


                                              At its core, meditation is a simple, secular, scientifically validated exercise for your mind. Like running in the 70’s, or yoga in the 90’s, meditation is now poised to become the next big public health revolution. Join the team that’s accelerating this revolution. Ten Percent Happier touches millions of lives with award winning apps, books and a podcast, is backed by extraordinary investors, co-founded by #1 New York Times Bestselling author Dan Harris of ABC News, and guided by the world’s most respected meditation teachers & scientists.


                                              The Role:


                                              As a full-time, remote senior customer support representative, you will have the chance to deliver exceptional support to Ten Percent Happier customers, creating another positive touchpoint with the Ten Percent Happier brand. You’ll work closely with the Support Manager and other team members to ensure the Support team is providing effective and timely responses to customer requests and enabling our users to successfully navigate through their Ten Percent Happier experience. As part of a close-knit team in a fast-paced and fun startup, you’ll play a key role in keeping our current customers happy and meeting the demands of potential and future customers as we move into our next phase of growth. In this role you’ll help shape our company’s best in class culture of support, marrying technical and problem-solving expertise with skillful diplomacy and genuine care for our customers. If you want to master your craft and work with one of the best teams on the planet, while improving the lives of countless people around the world, this might just be your dream job.


                                              Responsibilities include:

                                              • Provide front-line customer support for our community via email and other channels.

                                              • Handle customer requests and questions with a thoughtful, friendly and empathetic tone.

                                              • Communicate clearly in writing to people with a wide range of technical understanding.

                                              • Maintain comprehensive knowledge of Ten Percent Happier products, especially the Ten Percent Happier mobile app, to support customers in navigating our products and to identify and escalate bugs, issues and user pain points appropriately.

                                              • Master a wide variety of technical issues and software interfaces to quickly diagnose and resolve a range of customer support needs.

                                              • Work collaboratively with the larger Support team, as well as the other teams at the company, to plan for and execute on key company initiatives.

                                              • Help create and maintain internal and customer-facing documentation.

                                              • Show composure, resilience, and flexibility as customer needs evolve and case volume changes.

                                              • Above all, be able to represent Ten Percent Happier to our customers through unflappable diplomacy and empathetic communication.

                                              Ideal Experience & Characteristics:

                                              • 2-5 years of previous professional experience in a customer service/support environment that involved technical knowledge, well-crafted written communication, and close collaboration with a team.

                                              • Passionate about creating an amazing customer experience.

                                              • A sense of urgency and a satisfaction from going above and beyond to provide solutions.

                                              • Technically savvy and can pick up new technology very quickly and confidently.

                                              • Strong comfort level and familiarity with both Desktop platforms and mobile devices.

                                              • Prior experience with Help Scout or equivalent customer support ticketing platform ideal.

                                              • Incredibly organized and detail-oriented, with exceptional critical-thinking and troubleshooting skills.

                                              • Great writer with a clear, thoughtful and friendly writing style.

                                              • Self-motivated and accountable, while thriving in a collaborative team.

                                              • Excellent under pressure and can adapt quickly in a fast-moving startup environment.

                                              • Excited about making meditation and contemplative wisdom widely accessible.

                                              • BA/BS degree preferred. Advanced degrees welcome. Substitutions by experience considered.

                                              Benefits:

                                              • Be a key member of a small team in a very collaborative environment.

                                              • Become a part of a rapidly growing company that is changing millions of lives.

                                              • Work remotely from a home office or co-working space, while being fully integrated into a remote-friendly company.

                                              • Get a competitive compensation package with equity and benefits.

                                              • Join a culture that values clear and kind communication, a dedication to crafting incredible products and content, and will engage your intellect and curiosity on a daily basis. We’re passionate about reasonable work hours, flexibility in getting work done, and respecting and valuing the whole life you live.

                                              • Be welcomed into a diverse and inclusive workplace where we learn from each other’s experiences, abilities and perspectives. We are an equal opportunity employer.

                                            • PieSync is a growing startup with the sole purpose of increasing productivity of companies worldwide by connecting all major Saas applications.

                                              We built a platform that connects 180+ different Saas applications (Google Contacts, MailChimp, Salesforce,…) through an intelligent, 2-way synchronization engine. We help small businesses worldwide to implement smart workflows and keep their contact database up-to-date.

                                              We are hiring a Customer Support Specialist to join our team. As part of the Customer Success team, you will be the first point of contact for PieSync users enquiring about services, accounts and you will provide excellent customer service using the PieSync brand voice.

                                              What you’ll be doing:

                                              • Customer Support - responsible for answering any questions that the PieSync community may have via social media, email or phone

                                              • Engage in consultative selling by being a trusted advisor for PieSync customers

                                              • Respond quickly and accurately to customers' incoming inquiries related to price, configuration, product specification, etc

                                              • Promote new products, marketing activities, events etc. to the PieSync customer base

                                              • Ensure effective internal communication across the company

                                              • Manage our online help platform by creating new content and optimize existing information

                                              •  Facilitate company growth by achieving the support team target together with your colleagues

                                              What you’ll bring to the table:

                                              • Bachelor’s degree

                                              • Highly independent attitude combined with strong organisational skills

                                              • Due to having colleagues working in different timezones, we expect solid communication skills

                                              • Customer first-attitude with support experience in a related or similar field. Additional sales experience is considered a plus

                                              • Proactive mindset with the ability to bring solutions and new ideas to the table

                                              • Self-starter who possesses the ability to prioritise tasks and multitask

                                              • Proficient with computer and software applications

                                              • Ability to build strong business relationships with both customers and colleagues

                                              • Ability to work in a fast-paced, international environment

                                              • Team player, enthusiastic, positive personality, results driven

                                              What we offer:

                                              • Working on an exciting product with a top team

                                              • Fast-moving, fun and challenging startup environment with flat hierarchies

                                              • Flexible office hours

                                              • Competitive salary

                                               Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

                                              About HubSpot

                                              HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business  builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

                                              You can find out more about our company culture in the HubSpot Culture Code, which has more than 4M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

                                              HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts, and we have offices in Dublin (Ireland), Sydney (Australia), New Hampshire, Singapore, Tokyo (Japan), Berlin (Germany), and Bogotá (Colombia).

                                              By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes.  HubSpot's Recruiting Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

                                            • Support Engineer – Terraform Enterprise

                                              HashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. This is a phenomenal opportunity to join a small team and have a direct impact on HashiCorp’s fast growing business. This highly visible position will be an integral part of both the Support Engineering and Terraform teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, and results. You are a self-motivated, detail-oriented individual with an eye for automation, process improvement, and problem solving. 

                                              Collaborating with the Support Engineering Manager, you will be a key member of the Customer Success organization and will directly impact customer satisfaction and success. The Support engineer will triage incoming issues related to Terraform Enterprise and independently work to find viable solutions. You will contribute to product growth and development via weekly product and marketing meetings. You will attend customer and prospect meetings as needed to help debug or install the product and is expected to be a liaison between the customer and HashiCorp engineering. When possible, the Support Engineer will update and improve product documentation, guide feature development, and implement bug fixes based on customer feedback. 

                                              RESPONSIBILITIES

                                              • Triage and solve incoming support requests via Zendesk within SLA
                                              • Document and record all activity and communication with customers in accordance to both internal and external security standards
                                              • Reproduce and debug customer issues by using or building existing tooling or configuration
                                              • Attend weekly product engineering meetings to discuss issues pertinent to support
                                              • Collaborate with engineers, sales engineers, sales representatives, and technical account managers to schedule, coordinate, and lead customer installs or debugging calls
                                              • Contribute to product documentation, customer knowledge base, and best practices guides
                                              • Continuously improve process and tools for normal, repetitive support tasks
                                              • Periodic 24/7 on-call rotation

                                              Goals:

                                              30 days: you should be able to -

                                              • Holistic understanding of (P)TFE and the interaction with the TF ecosystem
                                              • Successfully perform all common work flows within Terraform Enterprise
                                              • One contribution to extend or improve product documentation or install guides
                                              • Ability to answer Level 1 support inquiries with minimal assistance

                                              60 days: you should be able to -

                                              • Effectively triage and respond to Level 1 & 2 inquiries independently
                                              • Provision and bootstrap (P)TFE instance with low-touch from engineering
                                              • Ride along on 1-2 live customer install calls
                                              • Locate and unpack the customer log files. Familiarity with its contents
                                              • Effectively search for prior similar issues within ticketing system and the knowledge base
                                              • Author one customer knowledge base article from area of subject matter expertise

                                              90 days: you should be able to -

                                              • Effectively triage and respond to a production down issue with minimal assistance
                                              • Run point on a live customer install without assistance
                                              • Independently find points of error and identify root cause in the customer log files and report relevant details to engineering
                                              • Implement small bug fixes or feature improvements
                                              • Read all incoming RFCs and PRDs from Engineering
                                              • Collaborate or comment on Engineering RFCs and PRDs

                                              REQUIREMENTS

                                              • 3+ years Support Engineering, Software Engineering, or System Administration experience
                                              • At least 2 years in a customer facing role
                                              • Expertise in Open Source and SaaS is a major advantage
                                              • Excellent presence; strong written and verbal communication skills
                                              • Upbeat, passionate, and unparalleled customer focus
                                              • Well-organized, has excellent work ethic, pays attention to detail, and self-starting
                                              • Experience managing and influencing change in organizations
                                              • Strong project management skills
                                              • Familiarity with Ruby on Rails, Ember.js, Bash, or Go
                                              • Interest in cloud adoption and technology at scale 

                                              EDUCATION

                                              • Bachelor’s degree in Computer Science, IT, Technical Writing, or equivalent professional experience 

                                              About HashiCorp and this opportunity

                                              This is a full-time position with a highly competitive compensation and benefits package. You will have the opportunity to work with a dynamic and ambitious team. HashiCorp is a series C start-up in San Francisco that is best known for creating a suite of software tools that help enterprise companies automate their infrastructure and helps them migrate to the cloud. HashiCorp’s software suite allows users to provision, secure and run any infrastructure for any application. 

                                              HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

                                              LI-RS1



                                            • 1 week ago

                                              Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization. 

                                              We are looking for our second Customer Experience Advocate to assist our prospects and customers when using the Postscript platform. This hire will be the first line of customer communication in chat to troubleshoot, recommend solutions, and guide users through features and functionalities. You will be primarily inside of chat but occasionally will talk to customers via video conference. This person will contribute to our knowledge base of content. 

                                              To be successful in this role, we are looking for an excellent communicator and a person with the ability to earn trust and build relationships. Experience with helpdesk software is valued, but not required. Postscript uses Intercom. 

                                              This role is full remote, so comfort with being a self-starter and ambiguity is a must. Job title and role specifics will be based on experience. This role is going to follow a PST workday of 10:00-7:00 PST with some flexibility on the exact timing.

                                              Responsibilities

                                              • Respond to prospect and customer needs quickly via chat, email, or video call
                                              • Maintain help articles and knowledge base content for self-serve customers
                                              • Organize product feature requests with the rest of the Postscript team
                                              • Update our CRM with information about useful discussions with customers
                                              • Inform customers about new features and functionalities
                                              • Embody the Postscript brand to be solutions-oriented 
                                              • Follow up with customers to ensure their technical issues are resolved
                                              • Gather customer feedback and share with our Product, Sales, and Marketing teams
                                              • Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge

                                              What We'll Love About You

                                              • 2-5 years of experience as a Support Specialist or similar customer success role
                                              • Several years of experience in a remote-first role
                                              • Experience using helpdesk software and remote support tools (Intercom is a plus)
                                              • Experience with e-commerce and digital marketing is a plus
                                              • Understanding of how CRM systems work
                                              • Excellent communication and problem-solving skills
                                              • Experience interacting directly with customers
                                              • E-commerce experience/knowledge
                                              • Strong comfort multitasking and excellent grammar 
                                              • (Extra) Experience working in support of a SaaS tool 

                                              What You'll Love About Us

                                              • Happy customers who want your product
                                              • Opportunity to join a rocket ship in its early stages
                                              • Lots of room for growth – we empower our people then get out of their way
                                              • Fun – we're passionate and enjoy working together
                                              • Transparency - we’re open about the state of the business and take mentorship seriously
                                              • Empathy - we care about our employees and our customers - no room for jerks
                                              • Fast-paced, growth-focused environment
                                              • Travel - we get the whole team together in fun locations 3 times/year
                                              • Remote culture - work from home (or wherever)
                                              • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
                                              • Pick your own equipment/work set up
                                            • The Customer Success Manager is responsible for developing customer relationships with the objective of customer retention and growth. The Customer Success Manager works closely with customers to ensure they are satisfied and partners with customers to solve problems. The Customer Success Manager owns the account relationship after the sales process is complete and remains the primary customer contact throughout the customer lifecycle.

                                              Reporting to the Director of Customer Success - Research, the Customer Success Manager will work exclusively on the Kuali Research product and this position will be on the Kuali Research product team.

                                              ABOUT THE COMPANY

                                              Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

                                              Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

                                              Responsibilities:

                                              • Oversee customer implementations, provide project management and provide other onboarding assistance as needed.
                                              • Provide analysis of customer business process and provide insight as needed.
                                              • Become a trusted advisor to multiple people at the customer school and become the customer’s voice within the company.
                                              • Monitor the health of the customer relationship.
                                              • Solve problems that arise during the customer lifecycle to ensure continued satisfaction.
                                              • Communicate with customers on a regular basis to share best practices and provide information about new features.
                                              • Share customer feedback with the Product team to help guide product development.
                                              • Provide customer stories to other teams as requested
                                              • Manage the customer renewal process.

                                              Requirements

                                              Background:

                                              • Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.
                                              • Technical aptitude with the ability to understand and communicate technical concepts in a clear and simplistic way.
                                              • Proactive and sensitive to customer needs.
                                              • Strong communication skills, both spoken and written.
                                              • 1-3 years of experience working with Higher Education institutions or similar
                                              • 3-5 years of experience implementing or supporting an enterprise-class system
                                              • The ability to multi-task effectively in a fast-paced environment.
                                              • Project Management certification
                                              • Business Analysis certification

                                              Other requirements

                                              • You’ll have the opportunity to travel. The travel requirement could be 35%.
                                              • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

                                              SKILLS AND EXPERIENCE (desired):

                                              • You've used Kuali Research and/or worked in a Higher Education's Research department.
                                              • You've received a Business Analysis certification
                                              • You've been trained in change management techniques and philosophy

                                              Benefits

                                              BENEFITS

                                              • Autonomy
                                              • 401k matching (up to 4% of your salary)
                                              • Full health premiums paid by company for you and dependents
                                              • Take the time off that you need (we don’t track sick or vacation time)
                                              • Paid holidays
                                              • Annual tech hardware budget to buy whatever you want to do your job
                                              • Annual conference and training budget to learn what you want to learn
                                              • Fully remote environment
                                            • THE COMPANY

                                              Gatekeeper is a SaaS-based, next-generation solution that transforms how organisations manage their suppliers and contracts. We help our customers to reduce risk, improve compliance and maximise value. Due to strong global growth, we are looking to expand our Americas Customer Success team to improve the onboarding of new customers and nourish existing customers. This individual will be one of the key founding hires to this critical team.

                                              This is a rare chance to join a true technology startup, reporting directly into the Head of Customer Success and joining a close-knit team to create new business processes, uncover new opportunities and position yourself for success.

                                              Note: This is a remote position, so your physical location can be anywhere in Europe.

                                              ABOUT YOU:

                                              • Are you an experienced customer-focused business analyst, with an incredible ability to listen, understand, onboard and support customers?
                                              • Do you want to work in a fast-moving, fast-growing, fast-talking startup?
                                              • Do you have what it takes to deliver value over and above expectations on a consistent basis?

                                              DO NOT apply for this job if:

                                              • You are not fanatically focused on supporting customers to consistently exceed expectations.
                                              • You ever consider mediocrity acceptable
                                              • You need to be told what to do
                                              • You want to be the smartest person in the (virtual) room
                                              • Don’t like working with the best and learning something new
                                              • You have an ego bigger than your sense of humour

                                              If this role feels like a fit, read our Vision & Values. Only If they excite and inspire you to join our team and culture then, please, read on.

                                              IN THIS ROLE, YOU WILL:

                                              • Build rapport with customers revisiting the problem/solution that first brought them to Gatekeeper and monitoring how this evolves ensuring they are getting as much value as possible out of Gatekeeper and become brand ambassadors
                                              • Onboard new customers
                                              • Analyse customer’s business processes and automate by building them in our Kanban Workflow Engine
                                              • Shape our onboarding process
                                              • Write Standard Operating Procedures (SOPs) to ensure we provide a consistent onboarding experience.
                                              • Respond to support queries from our customer base and improve our knowledge base
                                              • Work with the product team to feedback customer-driven feature requests and test new features
                                              • Support the sales team ensuring onboarding can support the funnel
                                              • Support the marketing team on product announcements

                                              Requirements

                                              YOUR QUALITIES

                                              • Minimum of 2 years experience in SaaS implementation services or customer success services
                                              • Experience onboarding customers to a new application
                                              • Experience with SaaS software testing strategies, conditions and evaluation of expected results
                                              • Strong commercial acumen and the ability to manage expectations with senior stakeholders
                                              • Experience analysing business process
                                              • A spreadsheet ninja - you manipulate, merge, consolidate data sets with your eyes closed
                                              • The ability to manage multiple projects simultaneously and work within fixed deadlines
                                              • The ability to work with cross-functional teams internally and externally to achieve results
                                              • A ‘Playbook’ mindset to ensure consistent, predictable improvement through open sharing and teamwork
                                              • A data-driven mindset: you eat, breathe and sleep metrics
                                              • A sense of humour and lust for life

                                              Benefits

                                              HOW GATEKEEPER SUPPORTS YOU

                                              • Generous remuneration
                                              • Gatekeeper Perks
                                                • Work remotely
                                                • Flexible hours
                                                • Technology
                                                • Gatekeeper Retreats
                                                • Learning & development
                                                • Monthly stay fit and healthy budget
                                                • Financial flexibility
                                                • Generous Holiday Policy

                                              More information on our benefits package: https://www.gatekeeperhq.com/careers
                                            See 5 more Customer Support / Customer Success jobs
                                          • Design (16)

                                            • This UX Researcher or Senior UX Researcher position for our Manage stage group is 100% remote.

                                              A brief overview:

                                              GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

                                              We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than tripled the size of the UX Research team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

                                              At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product direction you’d contribute to when working here.

                                              As a UX Researcher at GitLab, you will be embedded into our Manage section, overseeing user research for a range of users and use cases. You’ll work on high-traffic, ever-maturing product categories, such as our value stream analytics features, access management capabilities, and compliance solutions. The work you’ll be overseeing will be impactful and highly visible to millions of our users across the globe.

                                              What you can expect in a UX Researcher role at GitLab:
                                              • You'll need to proactively identify generative user research projects within our Manage stage.
                                              • You’ll collaborate with other UX Researchers to identify research studies that will require you to work across our different stage groups.
                                              • You'll partner with Product Managers and Product Designers to execute research projects within their respective groups.
                                              • You’ll guide, and where necessary train, Product Designers and Product Managers in how to undertake evaluative research projects and in how to create strategic deliverables such as journey maps, storyboards, competitive analyses, and personas.
                                              • You’ll need to have a high-level understanding of the features, technical constraints, and competitor landscape found in our Plan, Manage, and Create stage groups. Working knowledge of the end-to-end GitLab product will also be required too.
                                              • You’ll be comfortable evangelizing research. We aim to share user insights with both the broader organization and externally.
                                              • You’ll do this to increase empathy while helping the team to continue to grow the maturity of our UX practice.
                                              • As a Senior, you’ll lead strategic user research initiatives that span multiple-stage groups or across our entire product.
                                              • You’ll mentor UX Researchers, both inside and outside of your product area.
                                              • You’ll actively contribute to our UX Research processes, our documentation, and our research repository. You’ll need to be comfortable working in the open, collaborating with our community, and approaching research in a transparent manner.
                                              • You’ll engage in social media efforts, including writing blog articles and responding on Twitter, as appropriate.
                                              • As we’re growing, you’ll interview potential UX Research candidates.
                                              • You’ll help our Research Coordinator to build on our First Look participant recruitment platform.
                                              Projects you might work on:

                                              You will be leading generative research projects within our Manage teams. You'll be leading research studies on analytics features, two-factor authentication flows, and permissioning. You’ll also support Product Designers and Product Managers who are doing evaluative research and usability testing in these areas. The users you’ll be working with are in a range of job roles, from Product Designers and Project Managers to System Admins and Software Engineers. At GitLab, we work using Agile methodologies and ship features monthly.

                                              You know you are doing a good job as a UX Researcher when:
                                              • You collaborate effectively with our Product Designers and Product Managers.
                                              • You can quickly build rapport with GitLab's users.
                                              • You contribute ideas for feature improvements based on your research findings.
                                              • Your research work enables our Product Designers and Product Managers to work effectively in front of our sprint cycle, as outlined in our Product Development Workflow.
                                              You should apply if:
                                              • You have significant professional experience working as a User or UX Researcher in a technical domain.
                                              • You've got experience doing research alongside a product design team.
                                              • You'll bring excellent planning and organizational skills as you'll need to manage multiple competing priorities.
                                              • You are experienced applying research methodologies in a remote setting.
                                              • You've mentored other UX Researchers.
                                              • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
                                              • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.
                                              It would be an added bonus if:
                                              • You've worked for a fast-paced startup or high-growth scale-up.
                                              • You have led user research efforts within analytics tooling, access mangament features, or on products within heavily-regulated industries.
                                              • You have a degree in psychology, human factors, human-computer interaction or related field.
                                              • You’re experienced with open-source tools or working in an open-source organization.

                                              The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

                                              Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.

                                              Hiring Process and compensation:

                                              Our hiring process for this UX Researcher or Senior UX Researcher position typically follows four stages. The details of this process, our levelling structure, and the compensation for this role can be found at the bottom of our job family page.

                                            • What is Pathrise?

                                              Pathrise (YC W18) is an online program for tech professionals that provides 1-on-1 mentorship, training and advice to help you land your next job. On top of that, we're built around aligned incentives. You only pay if you succeed in getting hired and start work at a high-paying job first.

                                              Everyday we are expanding our team and our services. We are looking for sharp, scrappy and fun individuals who are ready to jump in (head first) into a new role with us. We are a small team and we love working together to improve our fellows chances of getting the job of their dreams! If this sounds like something you'd be interested in we want to talk to you.

                                              Our Mission

                                              We seek to uplift job seekers in their careers and help them fulfill their hopes, ambitions and livelihoods. Read more about why we’re driven to do this in our manifesto.

                                              Working for Pathrise is a great opportunity to work with our tight knit engineering, product, and design teams to improve the future of career services by helping to build the education platform and curriculum that supports our fellows. A large portion of this role will also be handling admissions, mentoring, instruction and other curriculum processes in a “teaching assistant” type position. It will be a combination of functional work and supporting the instruction staff. Depending on each candidate’s qualifications, this position could also be approached as a contract or contract-to-hire role as well.

                                              What you'll do

                                              • Design a centralized LMS/accountability web-based platform to optimize all of the custom workflows we have with Pathrise fellows

                                              • Ideating, scoping, and prioritizing new product features that are high value

                                              • Working closely with growth to build optimal marketing and branding materials

                                              • Review industry evaluations and handle admissions conversations with potential fellows

                                              • Contribute to curriculum and teaching sessions and workshops

                                              • Handle fellow queries for job search support and interview practice

                                              Requirements

                                              • Passionate about education and career development

                                              • 0-2 years experience developing in HTML/CSS and Javascript

                                              • 0-2 years of experience in industry as a Product Designer or in a related field

                                              • Experience with user research

                                              • A strong portfolio that showcases strong design sense and frontend engineering

                                              • Entrepreneurship or small startup experience

                                              Perks include

                                              • Strong mentoring company culture

                                              • Team lunch in the office

                                              • Access to Pathrise’s world class career accelerator curriculum

                                              • Commuter Reimbursement

                                              We do not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by law. If you need assistance or an accommodation due to a disability, please let us know.

                                              If you are also interested in the fellowship, please apply here: https://www.pathrise.com/apply.

                                            • 1 week ago

                                              If you had the best ERP tool that powered some of the most high-profile Architecture, Engineering and Government Contracting firms in America, what would you do? Make it even better! The Unanet/Clearview team is committed to consistently delivering new features to its suite of products and we are just getting started! We want to grow our team, tackle even bigger challenges and do amazing things. We work in focused, agile-based teams to constantly improve our code base, add new ways of interfacing with the system and have amassed a large backlog of interesting product initiatives. We want to grow to enable even greater success within our industry. This is where you come in!

                                              As a Lead UX Designer, this is a great opportunity for growth, experimentation, and the challenge to create something truly remarkable all while having the support of an executive team that understands the importance of a Lean UX process.

                                              Applicants must be authorized for non-sponsored employment in the U.S.

                                              Responsibilities

                                              • Lead the UX efforts on key projects and initiatives across our portfolio of products, raising the bar through quantitative and qualitative metrics

                                              • Responsible for the continued development of UX strategy, user journeys, and innovative user experiences across a wide variety of channels and platforms

                                              • Provide deliverables including prototypes, proof of concept documents, wireframes, information architecture, user flows, use cases, user scenarios, and research debriefs

                                              • Manage all aspects of a design project from start to finish and own the end-to-end user experience of a project

                                              • Conduct interviews, competitive research, design explorations, and strategic analysis

                                              • Manage a holistic design system to encourage consistent patterns and best practices

                                              • Collaborate effectively with leaders and individual contributors in engineering, design, product, and more

                                              • Mentor and direct the work of more junior designers and partner closely with design leadership to ensure designers are equipped to do their best work

                                              • Raise the bar for design quality by giving and soliciting constructive feedback from peers and stakeholders

                                              Requirements

                                              • 5+ years of experience designing business-oriented web and mobile applications

                                              • Demonstrated ability to work with business stakeholders and technical teams to understand, analyze, and document requirements

                                              • A strong technical aptitude (you don't have to code, but you do have to be able to earn the respect of the people who do)

                                              • Effective interpersonal communications skills (presentation, written and verbal) and the ability to communicate effectively at all levels of the organization

                                              • Deep understanding of how to integrate research, design, language, technical development, and business strategy
                                            • 2 weeks ago
                                              We are at the forefront of creating the latest FinTech category and we are rapidly expanding our product & design team. We’re looking for someone with a proven track record of success who can thrive in a fast-paced, self-starter environment.
                                               
                                              Company Overview
                                               
                                              Tesorio is a high-growth, early-stage startup backed by some of the Bay Area’s most prominent Venture Capital firms (First Round, Floodgate, Y Combinator) and the world’s top finance execs (e.g. the ex-CFO of Oracle, the ex-CFO of Yahoo, and the founder of Adaptive Insights). 
                                               
                                              We built software that applies proprietary machine learning models to help manage a core problem that all Mid-Market businesses face: managing, predicting, and collecting cash. As we’ve taken this solution to market over the last 18 months, we’ve been able to bring on some great clients like Veeva Systems, Box, WP Engine, Rainforest QA, and many more. 
                                               
                                              Tesorio’s Cash Flow Performance platform is a sought after solution for the modern-day CFO’s toughest problems. Companies such as Anaplan have successfully tackled forecasting revenues and expenses, however, no other system has been built from the ground up to help companies understand the complexities around cash flow and take action to optimize the core lifeblood of their business.

                                              Are you our next Senior Designer?
                                              • You have a track record of leading projects from definition to launch, ensuring they succeed for both the user and the business. 
                                              • You love spending time with users to uncover opportunities, prioritize concepts, and validate design solutions.
                                              • You are  a low-ego collaborator who makes decisions for the benefit of the project and isn’t afraid to champion the best ideas, no matter who came up with them.
                                              • You have experience thriving in a fast-moving agile environment, designing while shipping and always iterating. 
                                              • You are comfortable learning about and working in a complex domain.
                                              • You can think big and create divergent concepts, keeping the project goals in mind, and then focus down and spec out every edge case.

                                              Responsibilities
                                              • Own the research and design for our collections product.
                                              • We’re looking for a leader to guide the project from concept to launch, through the following phases: Conduct user research to understand the scope of the problem and the user needs.
                                              • Design workshops to identify multiple high level features.
                                              • Conduct user research to quantify the value of potential features in order to define project scope.
                                              • Produce multiple design concepts at a wireframe level.
                                              • Conduct user research to identify the winning concept.
                                              • Design flows and experiences that are incredibly simple and elegant.
                                              • Produce pixel-perfect mocks.
                                              • Assist in writing product specifications in association with product manager.
                                              • Manage product quality during buildout.
                                              • Gather post launch feedback and make adjustments to the product as necessary.

                                              Experience and Skills
                                              • 4+ years of experience working in UX or Product Design.
                                              • Excellent communication skills--you can articulate the rationale for design decisions and rationalize every decision.
                                              • Experience designing and running user research sessions.
                                              • Highly proficient with design tools, ideally Sketch.
                                              • Highly proficient with prototyping tools such as Invision, Framer, etc. Comfortable working with product managers and others on product specifications.
                                            • 3 weeks ago

                                              Postscript is building the world’s greatest remote organization by modernizing how brands communicate with consumers. We’ve created a best-in-class SMS marketing tool used by thousands of happy ecommerce stores. Backed by Y Combinator and Accomplice VC, Postscript is growing fast and looking for remarkable people to help scale the company.

                                              We’re looking for a Senior Product Designer to help us in pushing our user experience to the next level. You’ll be involved in every aspect of the product development process, from prototyping the product experience, pairing with engineering during development, creating pixel-perfect designs, and working with customers to understand gaps in the user experience. You will have tremendous responsibility over the vision, design, and functionality of the Postscript product.

                                              In this role, you will utilize your full range of product design, interaction design, and visual design skills. Perhaps even more importantly, as the first product designer on our team you will establish and lead our product design culture and processes. You will have a significant influence on our product and team that will translate to lasting impact for our customers.

                                              Primary Duties

                                              • Design for Postscript’s core product experience across our web application, our customers’ store fronts, and other platforms
                                              • Take broad, conceptual ideas and translate them into something useful and valuable for our rapidly growing customer base
                                              • Design and communicate your vision to the team using mock-ups, documentation, and prototypes
                                              • Advocate for consistently great user experience across our platform by representing our users in product strategy and roadmap discussions
                                              • Help grow the product design team by actively partaking in hiring and mentoring responsibilities
                                              • Give, solicit, and take feedback from other designers and engineers to grow individually and raise the bar for excellence in the Postscript team
                                              • Understand and own success metrics for relevant product areas
                                              • Participate and shape the design team’s culture by helping define best practices and standardizing processes

                                              Requirements

                                              • 5+ years of experience building and shipping world-class products across various platforms
                                              • A portfolio of design projects that shows a deep understanding of design process and strong craft skills
                                              • Experience working closely with product engineering teams
                                              • Experience building processes around rapid design iteration and design collaboration
                                              • Previous experience working in an early-stage software startup
                                              • A deep understanding of the end-to-end iterative UX process, including wire-framing, prototyping, user research, and design systems
                                              • Experience with modern design tools

                                              What we’ll love about you

                                              • You love early stage companies and being responsible for owning and improving a new, fast-growing product and user experience
                                              • You’re excited to work a fully-remote team
                                              • You have strong communication skills and the ability to articulate your design decisions and how they relate to the problem you’re solving
                                              • You have a keen sense of how to prioritize your projects and time
                                              • You have deep empathy for users and a passion for solving their problems
                                              • You passionate about mentorship for junior designers
                                              • You’re nice–no room for jerks on this team

                                              What you’ll love about us

                                              • Happy customers who want our product and happy team members who love our company
                                              • Opportunity to join a rocket ship in its early stages
                                              • Growth - we empower our people then get out of their way
                                              • Fun - we're passionate and enjoy what we do
                                              • Transparency - we’re open about the state of the business and value feedback loops at every level
                                              • Empathy - we care about our employees and our customers - no room for jerks
                                              • Remote culture - work from home (or wherever)
                                              • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
                                            • 3 weeks ago

                                              Summary

                                              The Wikimedia Foundation is a non-profit organization supporting Wikipedia and other Wiki projects. The Foundation operates one of the world’s top five websites and has global reach and impact.  Technology and innovation are critical in our quest to support every human in freely sharing knowledge.

                                              Wikimedia seeks a senior design professional to help deliver the future of free access to knowledge online. The Senior Design Manager will support the geographically distributed team of talented designers who are responsible for creating the engaging and delightful user experiences for all Wikimedia products.

                                              As the team’s manager, you will be responsible for ensuring high productivity across the team, maintaining positive team rapport, and facilitating the professional growth of individual designers.  In this role you will also act as an advocate for the design team as part of engagement with your peers in Product Management. You will drive the planning and facilitation of group activities (on and offline) and manage ongoing team projects such as the Wikimedia Design Style Guide.


                                              You are responsible for:

                                              Collaboration & Advocacy

                                              • Develop and maintain strong, collaborative relationships with Design Lead peers and Design Director
                                              • Be a strong voice for design in product team planning with Product Managers
                                              • Support the creative vision of your peers through planning, advocacy, and process oversight

                                              People Management

                                              • Ensure healthy dynamics and positive rapport between team members
                                              • Facilitate ongoing career development conversations across the team
                                              • Develop recognition and enrichment opportunities for all designers
                                              • Advocate for design team to peers in promotion discussions
                                              • Drive the hiring process for new team members
                                              • Manage and improve onboarding process for new team members
                                              • Be an empathetic and supportive ally to reports, and their trusted ear when issues arise

                                              Budget Management

                                              • Drive annual budgeting process for design team - be a strong negotiator
                                              • Track and manage budget resources throughout the year

                                              Project/Program Management

                                              • Collaborate with product and engineering leads to maintain human-centered product design processes
                                              • Liaise with product teams to coordinate on-time deliverables of your reports
                                              • Work with designers to identify and document reusable design patterns
                                              • Ensure and optimize the productivity of the design team 
                                              Skills and Experience:

                                              The right person is better than the right set of experiences. These are the traits we’ve identified make great additions to our team so far.

                                              • 3+ years of experience contributing as a designer on a product design team
                                              • 3+ years of experience managing a team of product designers
                                              • Bachelor's degree or equivalent in related work experience
                                              • Ability to clearly communicate objectives and expectations to design team and product team stakeholders
                                              • Self-driven and comfortable working autonomously 
                                              Additionally, we’d love it if you have:

                                              In addition to the basic skills needed for being successful, these skills could set you apart from the pack!

                                              • Ability to identify and leverage areas of overlap between teams
                                              • Passion for participatory (vs. only consumption) experiences on the web
                                              • Background in content consumption, publishing, education, or news
                                              • Experience acting as a researcher, both in-person and with remote participants
                                              • Have familiarity with Free Knowledge and/or Open Source communities
                                              • Speak more than one of the 286 languages of the users we design for

                                              The Wikimedia Foundation is... 

                                              ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

                                              The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

                                              U.S. Benefits & Perks*

                                              • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
                                              • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
                                              • The 401(k) retirement plan offers matched contributions at 4% of annual salary
                                              • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
                                              • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
                                              • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
                                              • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
                                              • Telecommuting and flexible work schedules available
                                              • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
                                              • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

                                              *Eligible international workers' benefits are specific to their location and dependent on their employer of record

                                              More information

                                              WMF
                                              Blog
                                              Wikimedia 2030
                                              Wikimedia Medium Term Plan
                                              Diversity and inclusion information for Wikimedia workers, by the numbers
                                              Wikimania 2019
                                              Annual Report - 2017 

                                              This is Wikimedia Foundation 
                                              Facts Matter
                                              Our Projects
                                              Fundraising Report

                                            • We're looking for a Design Lead to help us help our clients build incredible teams all over the world.

                                              Organisations need to find the right people to solve the challenges they're addressing. People need to find the right organisations where they'll thrive in their career. We unite these two parties - leveraging design, software and data to facilitate the interactions that address everyone's needs.

                                              We're a 'design-led' organisation. We believe most B2B software is (still!) designed for the buyer, not the user - fundamentally, most people just don't engage with B2B software. We're different - investing heavily in design and customer success and going 'above and beyond' to educate, guide and empower our clients. We've recently invested a considerable sum into a re-brand with Focus Lab and are looking for someone to build on top of that foundation, ensuring we win on design for years to come.

                                              You'll work across our entire 'design ecosystem' - whilst you'll focus on our core product experience, you'll also contribute to our internal tools and all other aspects of the Pinpoint experience, from our clients to our colleagues. You can expect to have a say in all design decisions from new ideas through to iterations of existing functionality and should be just as comfortable reviewing engagement data and talking to end-users as you are in Sketch.

                                              Key Responsibilities

                                              Day-to-day, you'll:

                                              • Work with our product team, reviewing engagement, usage and support data and talking to customers to identify issues / opportunities and then design workflows, mockups and visual solutions to address them.

                                              • Identify and define new features / concepts and design the end-to-end workflows, mockups and visual solutions required to get those features built and implemented.

                                              • Take ownership of our design system, expanding our visual language over time, refining existing components and ensuring we adhere to the system as a business.

                                              • Constantly iterate and improve on our existing work based on feedback from the wider team, end users, your own experience, etc.

                                              • Contribute to the non-technical aspects of our business - from our marketing content to the office, we want every aspect of the Pinpoint experience to feel 'designed' and not an afterthought - this is as true for our employee experience as it is for our clients.

                                              Skills, Knowledge & Expertise

                                              Ideally, you'll:

                                              • Have prior experience designing digital products (with examples of work you've contributed to in the past).

                                              • Have an understanding of the entire design process, from identifying the problem through to the design and execution of a solution. 

                                              • Be comfortable designing mockups / prototypes in a tool of your choice. (We use Sketch, but you can use whatever you'd like).

                                              • Have a passion for the Software as a Service (SaaS) space and be interested in our industry. There are fantastic designers in every sector, but we'd love you to love this one.

                                              • Take pride in the 'why' behind your designs. You'll be happy explaining your decision making process and rationale to others.

                                              • Enjoy learning. We move fast and have big ambitions - the only way we'll achieve them is if the growth trajectory of our people is as fast as the growth trajectory of our business. You'll constantly strive to improve as a designer and will constantly push standards.

                                              Benefits

                                              We care deeply about making Pinpoint an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. 

                                              The specific benefits / perks we offer are continually evolving, but currently include: 

                                              • Full healthcare coverage for you and your family 

                                              • Generous personal development budget

                                              • Top of the line equipment (4K Monitors, Macbook Pro, etc.)

                                              • Flexible working (choose your hours / days / where you work, within reason)

                                              • Competitive salary with regular pay reviews

                                              • Generous option grants

                                              About Pinpoint

                                              Pinpoint empowers organizations to build the incredible teams they need to achieve their goals.

                                              Our online software helps businesses find, assess and hire the best candidates using our suite of intuitive tools.

                                              We strive to be best in class by empowering our people to challenge, innovate and advance in everything we do. 

                                              Be a part of an organization that deploys the best working methods used by the world’s leading brands and creates an environment that allows you to get on and accomplish your mission. 

                                              Do your best work with the tools you need, with support from the best people, in your own time, your way. We succeed together by operating with flexibility, always learning and ever-evolving.

                                            See 9 more Design jobs
                                          • Marketing / Sales (30)

                                            • Join us in our mission to make website development fun by making it simple

                                              We are looking for an experienced Engineering Manager to lead the team dedicated to driving Gatsby’s open source project. Join us in our mission to make website development fun by making it simple.

                                              About us

                                              Gatsby is a remote-first, community-focused team working to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source. Our core values include transparency (our work is public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type. 

                                              Details of the role

                                              Type of Work: Full-time employee

                                              Location: Remote

                                              Why we need you

                                              Gatsby is the future of the web, and the web is an incredibly diverse ecosystem. This means we need leaders who can intuitively appreciate the value that the commercial services we build offer customers. The open source team is expanding rapidly and we need someone with a deep understanding of the very cool technology, but an equally profound sense of empathy required to grow both individual contributors and future leaders in this critical part of our company.

                                              Why this is interesting

                                              Gatsby is a wildly popular open-source framework that is changing the architecture of the web. The open-source team is responsible for driving the roadmap for the large and complex codebase that is Gatsby.js. Between their own contributions and the community, they merge nearly 500 pull requests in a typical month. You’ll help lead the team in not only tackling key technological challenges, but also bolstering and focusing community contributions.

                                              Your responsibilities

                                              You will be responsible for people, projects, and processes. You will partner with your team and peers to:

                                              • Foster an inclusive environment through empathy, not just inside engineering, but across all the teams in Gatsby, and beyond to the open source community.

                                              • Wrangle many timezones and introduce remote work best practices, as you will lead a geographically diverse team.

                                              • Exercise good judgement in interacting with the enthusiastic community, as an exemplar for your team in this area.

                                              • Partner with Product and Design to find the best blend of quality, agility, and work/life sanity.

                                              Make sure your team is fully equipped for their job, including:

                                              • Context - make sure they know what is happening outside engineering

                                              • Vision - make sure they know what it coming next, even if we’re not there yet

                                              • Skills - ensure that each team member grows and feels confident in delivery

                                              • Tools - choose and evolve the dev environment (with the team’s input)

                                              • Processes - hand-in-hand with tools, make sure that we’re continuously evolving our planning and dev approach to have just enough structure to keep us on track

                                              • Empower your team members by offering them clear ownership of technical challenges in a world where you and other leaders are still wearing many hats and finding the ones with the best fit.

                                              • Collaborate with other engineering managers to evolve the management practices at Gatsby. We’re all learning more every day!

                                              This might be you if you….

                                              • Have successfully managed people, including recruiting and hiring, coaching, mentoring, evaluating, and promoting.

                                              • Have experience working with (and ideally contributing to, or managing) open source communities and products.

                                              • Have strong communication skills, verbal and written.

                                              • Genuinely enjoy helping people, both inside the company and out.

                                              • Have a consistent track record of delivering high-quality software in regular, iterative releases through coordinating a remote team.

                                              • Are able to coordinate and work with teams and stakeholders across the organization, and even beyond the company, including effective project management skills in an environment where you may not control many of the variables.

                                              • Have previous experience with React, Node.js, and GraphQL. Gatsby is built on React, Node, and GraphQL, so you should be experienced with usage and the syntax.

                                              • Have strong empathy and a willingness to define the nuances of team roles (including your own!) as you go.

                                              The best parts of this job

                                              • The people and culture of a team genuinely invested in building something great.

                                              • You’ll be helping curate one of the most popular, fastest growing open source frameworks in the world.

                                              • You’ll be leading a group of supportive, talented, and friendly people towards delivering a great framework and developer experience.

                                              • You’ll have the opportunity (even expectation) to constantly learn and innovate, in both tech approaches and process definition.

                                              • Your role will be key to making Gatsby the next way to build on the web—and a technology that enables the next billion internet users.

                                              • You will get to look back on this time as the “early, exciting days” of Gatsby. You’ll get to watch members of your team become future leaders and luminaries in a space that isn’t fully defined or formed yet.

                                              The worst parts of this job (maybe)

                                              • The community and our team aren’t always operating as equals, and don’t always have perfectly aligned motivations. Your job includes the unenviable task of helping us figure out the right focus in a variety of complex situations, and with a wide range of (understandable, but sometimes mutually exclusive) community expectations.

                                              • We’re all still figuring a lot of stuff out. Things can feel unstructured or messy. Part of your job is to smooth out what we collectively don’t like. And that can be hard.

                                              • The company is growing fast, which means lots of people wearing lots of hats, and sometimes exchanging them for new ones. Doing this while protecting a team (or individual’s) sense of ownership and security is hard. And it’s part of this job. Sorry.

                                              • Product and strategic direction can change. We’re building a whole new area of growth in an absolutely huge potential market. Absorbing (and/or pushing back as you see fit) that change so your team doesn’t feel unnecessary churn is also hard. And also part of this job. Still sorry.

                                              Benefits

                                              • Unlimited vacation policy, with a minimum of 15 days paid vacation time

                                              • Amazing health, dental, and vision insurance for you and your family (US only)

                                              • Skip the commute with remote work

                                              • 3 months of paid parental leave covering both adoption and foster placement

                                              • Fly to cool locations 3x/year for company-wide meetups

                                              • Stock options in a fast-growing startup

                                              • Gatsby Sabbatical: 4 weeks of paid vacation after 4 years tenure

                                              Equal Opportunity Statement

                                              Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.

                                              Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.

                                            • Yesterday

                                              Summary/Objective

                                              Instant Teams is seeking a dedicated and enthusiastic remote Channel Development Manager (CDM) to join our growing Company. The CDM will be responsible for our ground-floor partner program for aggressively growing sales at Instant Teams. This position will utilize an integrated strategy that may include, but not limited to, marketing automation, inbound lead response / outbound outreach techniques, working with various lead lists, social networking, industry networking, military connected community liaison marketing. This position will play a crucial role in creating, implementing and continually improving best practices and procedures to make Channel Development in conjunction with the Sales organization a core growth strategy for the Company.

                                              Essential Functions

                                              • Lead an initial joint partner planning process to develop mutual channel performance objectives, financial targets, and critical milestones associated with  productive partner relationships, with ongoing review and adjustments of KPIs

                                              • Proactively assesses, clarifies, and validates partner needs on an ongoing basis. Utilize channel best practices in formulating strategies.

                                              • Proactively recruit and solidify new qualifying partners

                                              • Establish productive, professional relationships with key personnel with existing and prospective partner accounts

                                              • Coordinates the involvement of company personnel, including sales, operations, and management resources, in order to meet partner performance objectives and partners’ expectations

                                              • Achieves assigned targets for profitable channel development activities, sales volume, and strategic objectives with assigned partner accounts

                                              • Sells-through partner organizations to end users in coordination with partner sales resources. There may be a number of Military – Connected partners.

                                              • Ensures partner activities are in compliance with Company, industry, and HIPAA privacy requirements

                                              • Drives adoption of company programs and campaigns with assigned partners

                                              • Providing consistent, concise, accurate, and timely weekly/monthly sales reports to management

                                              • Must have strong inner drive, and self-discipline

                                              Preferred Education and Experience

                                              • Excellent verbal and written communication

                                              • Independent, hard-working, can-do attitude

                                              • Self-confidence, fast learner who can adapt to dynamic remote environment

                                              • Four (4) year degree and/or minimum of 3 - 5 years of Channel Development experience for a cloud based app (preferably subscription based). 

                                              • Experience with Hubspot (CRM platform), and LinkedIn is highly preferred

                                              • Should have proficiency in Excel, Word, and PowerPoint

                                              • Should have experience in Google Docs, Slack, and other shared resource apps

                                              • Must be experienced with Direct and Channel sell-through partner techniques, be a successful prospector

                                              • Show a proven track record achieving assigned quotas  

                                              • Ability to multi-task daily projects and commitments and employ structured selling methods is required

                                              Competencies

                                              • Data-driven mindset

                                              • Cross-departmental skills 

                                              • Communication proficiency

                                              • Time management

                                              • Collaborative

                                              • Flexible

                                              • Tech-savvy

                                              • Fast-paced

                                              • Self-starter

                                              • Open to flex hours

                                              Supervisory Responsibilities

                                              None

                                              Role Details

                                              Physical Demands and Work Environment

                                              This position is completely remote and requires the use of a computer. Please make an effort to work in a safe, quiet, ergonomic space to minimize any health hazards.

                                              EEO and Harassment Statement

                                              Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

                                              Instant Teams expressly prohibits any form of workplace harassment. Improper interference with the ability of Instant Teams’ contractors, employees, partners, customers, or any other people working with us in a professional capacity, to perform their job duties may result in discipline up to and including discharge.

                                              Other Duties

                                              Overtime may occasionally be required during high-volume periods. You will be notified ahead of time when there is an anticipation of overtime and made aware of which dates have been authorized. Overtime is only to be used with prior approval from a supervisor.

                                              Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

                                            • 2 days ago

                                              CVEDIA is a funded AI company that develops deep learning solutions for some of the largest organisations on the planet. We develop and license solutions for computer vision systems. CVEDIA is seeking an ambitious and intelligent Account Executive to contribute to our growth. This position will be responsible for developing new business across verticals including ADAS/AD, Agricultural, Industrial and Infrastructure.

                                              In this role, you will have the opportunity of working in a team of exceptionally talented and driven individuals who are all making a massive impact on our business. There is no micromanaging or babysitting at CVEDIA, everyone here drives their own ideas all the way from start to finish, everyone is given an equal opportunity to flourish and see the fruits of their labour.

                                              Responsibilities Include

                                              • Effectively building and managing a pipeline of 30 to 50 active opportunities
                                              • Closing of client contracts ranging in size from $50k to $1 Million a year in ARR
                                              • Collaborating with internal stakeholders and customers to recognize and develop new market opportunities
                                              • Exploring creative licensing opportunities and championing their success
                                              • Accurate forecasting of pipeline and consistent delivery of quota
                                              • Maintaining a high level of attention to detail and precision in communication

                                              Key Qualifications Include

                                              • Proof of meeting and exceeding sales goals
                                              • Ability to deliver presentations and speak to technical capabilities of the solution
                                              • Passion for working in a fully virtually distributed remote startup environment
                                              • Enthusiasm to contribute to a rapidly growing and innovative company culture
                                              • Intelligence and ability to quickly establish credibility with a technical buyer

                                              What We Offer

                                              • Fully distributed team, located in 19 countries
                                              • 4 weeks paid holiday per year
                                              • Yearly team meetup - this year we went to Portugal!
                                              • Anti-discriminatory company culture - we won’t discount you for things like needing to pick your kids up from school, your age, your ethnicity, or your gender
                                              • An excited, communicative, and helpful team - we keep our work environment positive, but we also place importance on honesty

                                              Our Values

                                              1. Passion - We need both energy and passion to develop cutting edge AI. To succeed at CVEDIA, you’ll need to have a strong investment in both your career and the role of AI in the future of the planet.

                                              2. Commitment - CVEDIA has the opposite of a "quick-n-dirty" mentality. Every aspect of our technology has been meticulously built, and is always the product of very hard work.

                                              3. Autonomy - Carrying confidence in the work we do individually is required to work at the pace that we do as a team. Academic research, tutorials, and even creating our own solutions with the tools we have are all on the board during a regular day's work.

                                              4. Joy - It's one of our greatest strengths to bring joy and excitement into our workplace. We carry this energy into meetings, project planning, and our dedication to our work, and focus on work that feels meaningful.

                                              5. Communication - Honest discussions are imperative to the flow of work and ideas. Team members need to be able to effectively communicate complex ideas to those who don’t work in their field. It's a regular occurrence to spontaneously discuss plans and ideas with any team member on the fly, including our CEO or CTO. Each team member is respected equally and acts as a valuable contributor.



                                              How to Apply

                                              • Please state in the subject the job position you are applying for
                                              • Please mention your city and country of residence in your application
                                              • English applications only - a professional speaking and writing command of English is required for this role
                                              • Due to time zone difficulties, we’re currently only accepting applicants in North America or European timezones.

                                              For more information about us and videos of our work, please check out CVEDIA.COM


                                            • 2 days ago

                                              About Rainforest

                                              Rainforest QA is an on-demand QA solution. It’s our mission to enable development teams to deliver bug-free software while moving at the speed of continuous delivery. We're a truly a global team with a physical footprint in San Francisco, allowing us to bring together the best and most diverse talent. Our commitment to the distributed team model and to our company values has earned us multiple culture and workplace awards and helped us build a diverse team of individuals working toward the same goal: change the way QA is done. Visit our website, our instagram and our twitter feed to learn more about our company.

                                              A quick product explainer video can be found here.

                                              Awards

                                              - Inc. Best Workplaces 2018

                                              - Forbes 2017 - The Cloud 100 - World's best cloud companies

                                              - Great Place to Work Certified 2019

                                              About this Role

                                              As our Head of Growth, you will be accountable for growth, revenue, and profitability of our app. Working with other cross-functional teams, you will develop and execute a comprehensive strategic plan to identify and drive activities impacting revenue growth for the company. We've recently adopted a low friction, product-led go-to-market strategy and there are lots of opportunity to orchestrate and automate customer acquisition, expansion, and retention activities. We're looking for someone with both the right experience and enthusiasm to break new ground and help innovate more effective growth strategies with us.

                                              - Develop a strategic customer acquisition and retention roadmap to hit growth targets and maximize long-term ROI

                                              - Plan campaigns from idea to results; owning objectives, tools, team, progress, and reporting

                                              - Own the infrastructure and instrumentation needed for rapid growth; evaluate tools, build models, testing capabilities, KPI dashboards

                                              - Use analytics, customer data, and predictive scoring to identify high-growth customer segments

                                              - Create and qualify leads through initiatives including SEM, content marketing, nurture programs, partner marketing, social media, email campaigns, webinars, and other channels

                                              - Drive continual improvements in lead conversion rates, close rates, and funnel velocity

                                              - Collaborate to build reports and KPI dashboards to provide visibility into marketing spend

                                              - Think creatively about new ways to reach customers and increase relevance; execute experiments to prove your hypotheses

                                              Q&A with the CEO

                                              View some short clips of our CEO Fred Stevens-Smith talking about this role:

                                              - How critical is this role at Rainforest?

                                              - What kind of company do you want to build?

                                              - What is the big opportunity here?

                                              - What is your vision for the product?

                                              About You

                                              Must Haves

                                              - You're passionate about and experienced in growing SaaS products

                                              - You have at least 5 years of growth or demand generation experience, preferably with a low touch, product-led SaaS company

                                              - You've owned KPIs and have been directly responsible for creating and executing plans to drive growth

                                              - You have prior demonstrated experience and comfort working with cross-functional, high velocity Product teams

                                              - You have outstanding analytical skills, with preferably a Technical or MBA degree

                                              Other Differentiators

                                              - You have experience growing products that sell to developers or other technical audiences

                                              - You've worked at a fast moving startup

                                              - You have previously successfully worked in a remote, distributed team

                                              How we'll reward you

                                              - Flexible, remote work options

                                              - Generous vacation time

                                              - Competitive compensation and stock options

                                              - Professional development, career coaching, and conference attendance

                                              - 3 offsites per year: every ~4 months we arrange an offsite for the whole company to get together so we can get to know our colleagues better and understand what we need to do. The location is ever changing, so you will get to see some new places! Our last offsite was in Kuala Lumpur, Malaysia.

                                              Our Values

                                              We are intentional about culture, and these are the highest level ways we have come up with to describe how we work and interact.

                                              😇 No BS, No Ego

                                              We are radically candid with each other in every interaction. This means a lack of politics, a lack of showboating, a lack of BS. This also means brevity, clarity of thought, and clarity of communication. We give and take feedback without ego, with the knowledge that we all are operating with good intent. No ego is the check system to balance no BS and keep it kind. No ad-hominem attacks.

                                              🐢 1% better every day

                                              Continuous improvement is what motivates us. We design our product, our organization and our careers to be continually improving. Mistakes are only bad if they are repeated. Experiments are only wasted if they are not learned from.

                                              🛠 Own the journey

                                              We are all owners. We demand that of each other. The journey we own is threefold: our customers’ journey, our tribal journey and our personal journey. Our reason for existence is to nail our customer journey, so that we can scale our tribe’s success.

                                            • Oden Technologies (North America)
                                              3 days ago

                                              About Oden:

                                              We are on the brink of the next industrial revolution.

                                              Manufacturing has long been an analog world, but this is about to change. By introducing machines to the digital world, there’s a staggering opportunity for efficiency and production leaps. Oden is driving this revolution. We’re on a mission to eliminate waste in manufacturing.

                                              We have combined industrial hardware, wireless connectivity, and big data architecture into one simple platform so all manufacturers can analyze and optimize their production, from any device. Efficiency, sustainability, and competitiveness are democratized.

                                              Why We Do It:

                                              We like to enable those who make things - to make more, to waste less, to serve their customers, and to thrive in a competitive world. Help enough makers, and the world can give us all the abundance we want for less cost and environmental impact. We’re on the verge of a 4th industrial revolution that begs for absolute efficiency in all factors of life. We plan to deliver that to everyone who makes things.

                                              Oden Values:

                                              • We foster trust, collaboration and personal development in our team, clients, and society

                                              • We communicate openly in all directions, embracing failure

                                              • We face new challenges and information head on, everyone’s impact matters

                                              • We learn from our mistakes and move forward with purpose and plan

                                              • We are building a community of those who create and move boundaries, with ownership and passion

                                              The Role:

                                              As Director of Sales, you’ll have the opportunity to significantly impact the growth of our company and help redefine the way the manufacturing world works. In order to continue to accelerate our rapid growth, we’re looking for people who embrace aggressive goals and work hard to achieve them. You’ll handle the sales process from marketing qualified to closed won, and close deals with managers and executives of medium and large-sized industrial corporations. This individual puts the best interests of the clients first and is excited to work for one of the most innovative tech companies in IoT, Industry 4.0, and Big Data Analytics. You’ll work closely with Oden’s dedicated lead generation team, who books meetings on behalf of the Director of Sales.

                                              Responsibilities Include But Not Limited To:

                                              • Owning the entire sales funnel from lead to closed won.

                                              • Working with your supporting BDR to accelerate opportunity creation.

                                              • Going after new logos, securing pilots leading to initial roll-out, up-sell, and cross-sells

                                              • Achieving Deal and ARR quotas and developing future targets

                                              • Qualifying inbound leads and MQL’s to SQL’s to forecasted opportunities

                                              • Maintaining accurate pipeline and forecasts with CRM

                                              • Representing Oden at industry trade shows and conferences

                                              • Evangelizing Oden’s vision for Industry 4.0 and the progression of technological adoption in the manufacturing sector

                                              • Developing and executing strategies to take market share from Oden’s competitors

                                              • Attention to detail, tracking all sales activities and taking in depth notes for distribution to the marketing team.

                                              • Travel as-needed (estimating 30%) to support prospect and clients

                                              Minimum qualifications:

                                              • 5 to 10+ years of sales expertise in B2B SaaS and/or manufacturing

                                              • Consistent track record of meeting or exceeding aggressive quota/revenue targets

                                              • Understanding of the enterprise sales process and how to navigate large organizations to successfully sell high-value solutions to committees and cross-functional groups

                                              • Courtesy, integrity, and a constant attention to the client’s best interests

                                              • Ability to develop lasting business relationships with C-level decision makers

                                              • Experience working closely as a partner with prospective clients to understand their needs.

                                              • Curiosity and enthusiasm about technology

                                              • Exceptional communication skills

                                              • Organized, independent worker

                                              • Experience with CRM system is an asset.

                                              Nice to have:

                                              • Startup, analytics and IOT / IIOT experience

                                              You:

                                              • Care about the mission of the product and company.

                                              • Are never satisfied with the way things are, but excited about the way things could be.

                                              • Are a lifelong learner with a thirst to help grow businesses using data

                                              • Are a team player and can think strategically about how to communicate an idea to a market.

                                              • You know how to navigate a large, complex organization to establish a cohesive narrative between platform users and executive buyers.

                                              • Empathize with customer needs while also looking towards long-term innovation.

                                              • Live by transparent and scientific thinking. You put in the work to find the best ideas with those around you, without ego.

                                              What We Offer You:

                                              • Measurable impact to the world and the chance to help real people - family businesses, entrepreneurs, engineers.

                                              • Exposure to many tech disciplines, most of which are rapidly evolving.

                                              • A bridge between the physical and cloud worlds of tech. Our platform unites big data visualizations with sensors, and heavy industrial equipment.

                                              • A platform that has the potential to evolve beyond what we have envisioned now.

                                              • Scientific and transparent thinking, for everyone involved.

                                              • We’re an equal opportunity employer (EOE).

                                              Diversity at Oden means building a team that is rich across all boundaries of race, ethnicity, gender identification, sexual orientation, disability, religion, age and thinking style. We welcome all backgrounds, life experiences, and world-views as this is the catalyst for the rapid evolution of our product and our organization. Diversity allows us to tackle new challenges, embrace change, make well-informed decisions, and ultimately Make Things Better. In alignment with our “People First” company value, Oden has a passionate internal team dedicated to the promotion of diversity and inclusion initiatives as a core component of our culture.

                                              Our diversity initiatives apply to our practices and policies on recruiting, compensation and benefits; professional development; promotions; social activities and the ongoing development of a psychologically safe work environment.

                                            • Finance Business Unit Director

                                              The Finance Director for an Automattic Business Segment is a highly visible role that includes frequent interaction with C-level leaders, business and operational executives, and other key internal and external stakeholders. As a leader within the Finance team, this role’s overarching charter includes FP&A business support in delivering relevant and insightful analysis that enables effective decision-making. 

                                              This role has responsibility for developing a comprehensive understanding of all key business drivers and sophisticated financial models which will enable you and your team to deliver insightful, value-added analysis. The ability to meld operational and financial measurement and analytics is paramount.

                                              The Director will work across businesses, to ensure the finance function supports and facilitates growth and works collaboratively with the entire executive team to set strategic direction and drive enterprise success. 

                                              We will expect this position to drive significant improvements in processes, systems, and metrics/reporting, with the goal to provide transparency and insight to a complex, growing company. 

                                              She or he will be heavily engaged in ad hoc analytical and decision-making support including potential partnerships, acquisitions and growth initiatives, marketing analysis, pricing, key investments in LTV, SAC, and other KPI’s relevant to Automattic.

                                              The Director of FP&A will help to drive, build, and scale the company’s finance organization. You will play a key role in recruiting, developing, and retaining our employee base. You’ll be a catalyst to ensure a positive, learning-based environment conducive to teamwork and problem-solving. 

                                              This position is an exceptional opportunity to join a dynamic, fast-growing company with an iconic brand and unlimited growth potential. We encourage you to seriously consider Automattic as the next step in your career progression!

                                              Additional Responsibilities

                                              • Oversee the creation of reporting packages, in support of providing business partners with timely and insightful summaries, dashboards, and KPI’s of financial results. Highlight results to the leadership team and provide recommended action steps. Prepare financial presentations for the monthly and quarterly board/sponsor update meetings
                                              • Ownership of an annual budget and 12-month rolling forecast of the P/L, B/S and CF. Organize/conduct management reviews on a regular cadence to drive decisions and actions.
                                              • Provide leadership and support for a 3 yr business plan, incorporating the financial impacts of company strategies and initiatives to develop models to project, evaluate and quantify scenario planning, investment analysis, and operational variables assessment.
                                              • Assist in overall business intelligence and data architecture of the company. Focus and oversight of data and systems for scalable and repeatable measurement and analytics.
                                              • Analyze and extract insights from complex data sets and communicate insights and provide suggestions for action and improvement. 
                                              • Provide support and analysis on potential partnerships, acquisitions and growth initiatives, including standard financial models and metrics for financial analysis and assessment.
                                              • Serve as a champion for cost management and waste reduction across the company by leading the development, monitoring, and reporting of key operational metrics and driving processes to improve productivity and efficiency within the businesses and functions. 
                                              • Build, lead, and maintain an insights-driven, high-performing finance organization to create sustainable value and support the strategic priorities of Automattic. Establish solid working relationships with other leaders in Finance and the Business to facilitate effective best practice, process efficiency and sharing across the company’s matrix organization.
                                              • Lead and direct work to maintain an effective environment of internal financial controls within the Finance and Accounting organizations.

                                              Candidate Profile:

                                              The ideal candidate is an experienced and analytical professional who thrives on building companies and thrives in a fast-paced, evolving environment. This is a pivotal role and a key strategic partner to the executive teams across Automattic. It is critical that this person has spent time in large, complex organizations, is comfortable in a highly visible role, and capable and willing to roll up his/her sleeves and operate at a detailed financial level.

                                              From a style perspective, the successful candidate will be a change agent and a highly process-oriented individual who can drive change at scale. Cultural fit is critically important and includes trust, professionalism, collaboration, and a bias for action. Demonstrated ability to adjust and adapt. Able to work well under pressure while dealing with multiple competing priorities. Strong work ethic and passion for his/her work. 

                                              Required Qualifications: 

                                              • Experience as a corporate or business-unit financial operations leader with demonstrated financial discipline and success in a high-growth, rapidly changing environment.
                                              • Public company experience ideally coupled with small/high-growth company familiarity (or experience rotating through various finance roles within a company).
                                              • Strong analytical skills with business acumen and the ability to transition between the strategic and the detailed (expert Excel abilities).
                                              • Proven ability to lead and motivate teams: achieving organizational focus on key priorities, providing clear direction, delegating, actively communicating and coaching/mentoring.
                                              • Experience with scale and global complexity, as well as experience supporting growth through new business models and adjacent revenue streams.
                                              • Recent experience in the Software/SaaS and/or B2C preferred and an understanding of how to forecast and monitor different types of revenue and costs.
                                              • Strong business and operational orientation and demonstrated track record of close partnership with the senior leaders, strategy, and influencing business decisions.

                                              To increase your chances of standing out, please address one or all of following in your application:

                                              • What’s your favorite SaaS metric for a business like WordPress.com? Why?
                                              • Tell us about an interesting analysis problem you’ve worked on. What made it interesting?

                                              ABOUT AUTOMATTIC

                                              We are the people behind WordPress.comWooCommerceJetpackTumblr, and more. We believe in making the web a better place.

                                              We’re a distributed company with more than 900 Automatticians in 65+ countries speaking 75+ different languages. Our common goal is to democratize publishing so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world.

                                              DIVERSITY & INCLUSION AT AUTOMATTIC

                                              We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

                                              HOW TO APPLY

                                              Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

                                              If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

                                              ← Work With Us

                                              All Jobs Require
                                              • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
                                              • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
                                              • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
                                              • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
                                            • Pachyderm (US only)
                                              1 week ago
                                              About Pachyderm

                                              At Pachyderm, we're building an open-source enterprise-grade data science platform that lets you deploy and manage multi-stage, language-agnostic data pipelines while maintaining complete reproducibility and provenance. If you want to learn more about our grand vision, read what has become our "manifesto."

                                              The Role

                                              Pachyderm is looking for people who are personally motivated to pursue a career in sales, who uniquely possess both grit and a growth mindset. In this role, you’ll be responsible for qualifying leads at the initial stages in the sales funnel, researching potential clients, connecting with and educating prospects, and qualifying leads before handing them off to the Account Executives. 

                                              This is a major opportunity to work on Pachyderm's first ever dedicated Sales Development team. Most of the playbook is in place so you’ll be set up for success, but you will also have significant opportunity to iterate and improve on it. The compensation plan for this role is generous because you’ll be expected to do your sales development work and help to refine our small team’s processes. This role will make a big-time impact on our growth as we scale.

                                              Pachyderm is just a small team right now, so you'd be getting in right at the ground floor and have an enormous impact on the success and direction of the company, product, and sales process.

                                              We offer significant equity, full benefits, and all the usual startup perks.

                                              Responsibilities
                                              • Create potential opportunities from prospecting and marketing-generated leads
                                              • Cultivating open source users into Enterprise (Paid) Opportunities
                                              • Brainstorm, research, and evaluate new sales sources and channels
                                              • Collaborate closely with Marketing, Sales, and Founders to plan and implement a strategic outreach plan
                                              • Develop and implement best practices for growing Pachyderm customer base and strategic partnerships
                                              • Create new business by aggressively finding and qualifying leads for our sales team
                                              • Interface and nurture leads through various outbound channels including cold-calls, email, and social media
                                              • Work closely with Product, Marketing and Engineering teams to drive business strategy.

                                              Qualifications
                                              • Be ready to continuously learn and grind through anything.
                                              • 1-3 years of experience in SDR or BDR role
                                              • Strong understanding of SDR and lead development best practices and procedures
                                              • Ability to connect and develop strong client relationships
                                              • Desire to help build a world-class sales organization
                                              • Willingness to take ownership and execute
                                              • Strong communication skills and excellent organizational ability

                                              What's in it for you?
                                              • Ownership and phenomenal career trajectory
                                              • Startup experience with high-stakes
                                              • Unlimited PTO, within reason :)
                                              • Management that will do everything to make it happen for you
                                              • Team retreats, meals, and phenomenal colleagues
                                              • Full benefits
                                              • Pachyderm equity (this is big)
                                            See 23 more Marketing / Sales jobs
                                          • Product (17)

                                            • 3 days ago

                                              About Knucklepuck

                                              As a forward-thinking digital agency, we are a creative team of marketers, developers, data crunchers, writers, and strategists. Focused on measurable outcomes, we understand that we are only successful in ourselves if we grow our clients’ businesses.

                                              More than the sum of our parts, Knucklepuck leverages the diverse skills of our talented crew to become an extension of our clients’ teams. It’s this collaboration that gives us the energy to do amazing work.

                                              We are looking for a self-starter who is passionate about bridging the gap between client and web develop teams. In exchange for your insatiable curiosity and Product/Project Management experience, we offer the opportunity to make a meaningful impact on our business and our clients’ businesses, to hone your technical skills, and to reap the rewards of a job well done. 

                                              If you are customer-focused, embrace challenges head-on, and appreciate working for a company that provides the support you need to grow and excel, then this is your opportunity. Join the Knucklepuck team to pursue your passions and realize your goals.

                                              About this position

                                              The ideal candidate will be the glue and bridge-the-gap between Knucklepuck’s clients and the web development team.  In this role, you will ensure that client deliverables are being met on time, with precision, and that the Knucklepuck team has a well-defined pathway to meet the client’s expectations.  You understand the nuts and bolts of WordPress and utilize your skill set to create detailed, easy to read & follow technical documentation.

                                              To succeed in this role you must have:

                                              • At least 3 years experience in a similar website product/project management role, particularly at an agency specializing in custom WordPress development 

                                              • Deep understanding of WordPress (custom post types, taxonomies, posts, pages, widgets, navigation, users, etc.) 

                                              • Experience with design and front-end principles and tools (knowledge of HTML, CSS, and Javascript a plus) 

                                              • Understanding of API’s and integration between WordPress and third-party platforms. 

                                              • Comfortable working in an entrepreneurial, fast-paced environment where strategies or priorities can quickly shift as business needs warrant. 

                                              • Must be exceptionally organized, highly detail-oriented and have strong communication skills.

                                              Your primary responsibilities will include:

                                              • Ability to manage multiple, simultaneous web development projects and keep them on time and on budget. 

                                              • Proven ability to participate in discovery meetings to assess website requirements 

                                              • Proven ability to break down and document tasks for templates/functionality, including the design, front-end development, and backend development phases. 

                                              • Coordinate with team members on scheduling using our PM software (Wrike) 

                                              • Serve as the primary liaison between the web development team and the client 

                                              • Coordinate recurring status meetings with stakeholders

                                              • Conduct Quality Assurance testing of development phases, comparing with documented requirements to ensure accurate implementation against those requirements. 

                                              • Potential for travel

                                              What we’ll offer you in exchange:

                                              • Non-traditional benefits; contributions toward a competitive medical plan; the option to purchase additional benefits at reasonable rates such as dental and vision

                                              • Flexible work hours;

                                              • 15 days PTO

                                              • 401k matching

                                              • Culture Bonus

                                              • A Remote first culture; headquarters time zone is EST 

                                              • Fun stuff like: snacks, beer fridge, monthly company social events, beanbag chairs, the occasional Nerf gun battle, birthday celebrations (Let's celebrate You!) Lunch & Learn lectures

                                              • Startup business mentality: personal growth potential, career advancement and making an exponential impact on the company growth

                                            • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

                                              Our team is in search of a Lead Product Manager, Studio to power our screen design editor, InVision Studio. 

                                              About the Team

                                              We’re looking for experts who can turn product ideas into reality and strategize to deliver a diverse suite of products for millions of customers, from the small to the behemoth. We’re excited by challenges of scale—both the number and size of customers—and a diverse set of products. If you’re looking for variety, we have it.  We’re motivated to not only deliver the best products, but also to personally achieve. At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design creation, sharing, and collaboration experience magically frictionless. As the Lead Product Manager, you will partner with our engineering and design partners to set strategy, vision, and roadmaps for the team, balancing technical trade offs, customer requests, and market trends. 

                                              What you’ll do

                                              • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing
                                              • You’ll take on the role of a player-coach, balancing strategy and execution among your group
                                              • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality 
                                              • You’ll manage the roadmap for our product area, refining feature ideas and maintaining existing features to drive business goals
                                              • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

                                              What you’ll bring

                                              • You have 7+ years as a Product Manager or similar role
                                              • Experience working within a Design Thinking, Design rich background ideal
                                              • You have a successful track record of diving into big projects and managing them from start to finish
                                              • You’ve managed or mentored a small team of product managers
                                              • You take a metrics-driven approach to product development and growth
                                              • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
                                              • You thrive in a variable and demanding startup environment

                                              About InVision:

                                              InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

                                              The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

                                              InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

                                            • 1 week ago

                                              Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

                                              We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

                                              The Auth0 Product Team defines product vision, strategy, and delivering high value identity solutions for our customers. This is a high-impact role in which you will spearhead the strategy, development and growth of a new platform initiative. This role requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. You’ll be responsible for enhancing the Auth0 platform to support low and no-code modalities, connect application builders with adjacent vendors, and improve customer time-to-value. You will work with customers, developer evangelists, product marketing, BD/partnerships, product design, engineering, and across multiple teams to drive this initiative. 

                                              Technical experience is a must have, as you will partner closely with engineers working on secure, high availability systems at scale. You will solicit stakeholder, customer, partner, and analyst feedback to identify opportunities and prioritize initiatives. You will use quantitative and qualitative data, persona research, and experimentation to devise a strategy and set a product roadmap. 

                                              This is a rare and exciting opportunity to have a huge impact in a hyper-growth startup in a rapidly growing industry. 

                                              You will:

                                                • Conduct product research and discovery with engineering teams.
                                                • Work with key stakeholders to set strategy, define the product roadmap, and make appropriate trade-offs between features, speed, and quality.
                                                • Work closely with customers and Business Development to assess vendor needs and identify requirements.
                                                • Deliver incremental value to Auth0s customers by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
                                                • Partner with Engineering and Design to define specs, requirements, and acceptance criteria for deliverables.
                                                • Develop and test product hypotheses, working in a lean and iterative way.
                                                • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.
                                                • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).
                                                • Be responsible for outcomes by setting clear goals and key results on a quarterly basis.

                                              You might be a good for this role if you:

                                                • Have 8+ years of product management experience in a technology-focused B2E business.
                                                • Are independently driven, resourceful, and able to deliver results with minimal direction.
                                                • Have experience working in Identity or implementing identity solutions.
                                                • Exhibit excellent communication skills. Must be comfortable presenting to customers and internal audiences.
                                                • Have experience working with remote teams.
                                                • Are comfortable presenting to and interacting with vendors, customers, and senior leadership.
                                                • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.
                                                • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.
                                                • Are curious about new technology and exhibit a strong desire to learn.
                                                • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).
                                                • Love the work of identifying and deeply understanding customer problems.
                                                • Exhibit user empathy and seek their input at all stages of the product life cycle.
                                                • Are self-motivated and have experience working remotely.
                                                • Can travel domestically or internationally when required (15% or less).
                                                • Have experience working on Platform is a plus.

                                              Preferred Locations:

                                                • #CA; #US;

                                              Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

                                              We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

                                              Join us on this journey to make developers more productive while making the internet safer!
                                            • Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
                                               
                                              Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.
                                               
                                              Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

                                              The Product Owner for MySQL is responsible for the inbound/technical product management efforts involving one or more of Percona’s products. Working closely with engineering teams, the goal is to further product adoption and growth. The Product Owner is responsible for working with Outbound Product Managers and translating the product vision into user stories and use-cases that engineering can feasibly implement.  

                                              Work Location: Remote office, candidates in Eastern Europe and US preferred

                                              What You Will Do
                                              • Creates/maintains EPICs/stories and/or Requirement Document (depending on process in the team)
                                              • Owns product release planning/delivery
                                              • Identifies Technical Trends
                                              • Owns Relationship with Existing Customers and Partners
                                              • Cares primarily for existing Customers
                                              • Works with development partners on feature requirements
                                              • Drives ad-hoc features for specific customer cases (“NREs” for example)
                                              • Responsibility for product capabilities and functionality
                                              • Build Relationship with Outbound Product Management to ensure alignment of our tactical plans with the strategic vision
                                              • Partners with Engineering to work on new product releases / prioritization, plan and drive public betas and monitor critical bugs
                                              • Helps engineering with creation of Schedule,  Project- Maintenance-, Support-, and Test-Plans
                                              • Owner of PM relationship with engineering and project managers
                                              Product Portfolio
                                              • Percona Server for MySQL
                                              • Percona XtraBackup
                                              • Percona XtraDB Cluster (PXC)
                                              • ProxySQL
                                              Your Experience
                                              • 5+ years of inbound/technical product management experience with enterprise IT software (experience with open source and databases a plus)
                                              • Strong understanding of customers’ business challenges and needs
                                              • Self-motivated and self-managed
                                              • Team player - ability to work both within the product team and across other teams
                                              • Excellent work ethic, strong organizational skills & ability to meet deadlines
                                              • Willing to travel occasionally on business throughout the EMEA and the US
                                              • Language skills: English fluently, additional languages appreciated
                                              • Very good verbal, written, and presentation skills, including public speaking skills
                                              • Experience in working with inter-departmental stakeholders to successfully develop and deliver software products and solutions
                                              • Ability to lead without authority breaking down barriers between product areas and functions
                                              Remote work from home openings require consistent and strong internet access.

                                              HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

                                              Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

                                              Please review our Percona GDPR Privacy Policy.
                                            • 2 weeks ago
                                              Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

                                              We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

                                              The Auth0 Product Team defines product vision, strategy, and delivering high value identity solutions for our customers. In this role you will lead the strategy, development and growth of initiatives including simplified billing and payment for self-service customers, providing quota metrics for customers, and defining a new 360-degree view for Auth0 customer success (CS) teams to better understand and engage with Auth0 customers. 

                                              As Auth0 continues to grow, so does our commitment to providing world-class customer engagement. This role requires you to understand the business challenges of Auth0 customers and internal CS stakeholders to define positive outcomes, set goals, and shape the roadmap. You will work with customers, support, finance, growth, product marketing, product design, engineering, and across multiple teams to drive this initiative. 

                                              Ability to synthesize and prioritize requests from multiple sources is a must have. You will solicit stakeholders, customers, and competitive analysis to identify opportunities and prioritize initiatives. You will use quantitative and qualitative data, research, and outstanding communication skills to manage expectations with multiple stakeholders and deliver high value solutions. 

                                              This is an exciting opportunity to have a meaningful impact in a hyper-growth startup in a rapidly growing industry.

                                              You will:
                                              • Conduct product research and discovery with engineering teams.
                                              • Work with key stakeholders to set strategy, define the product roadmap, and make appropriate trade-offs between features, speed, and quality.
                                              • Work closely with customers and Business Development to assess vendor needs and identify requirements.
                                              • Deliver incremental value by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
                                              • Partner with Engineering and Design to define specs, requirements, and acceptance criteria for deliverables.
                                              • Develop and test product hypotheses, working in a lean and iterative way.
                                              • Work with cross-functional partners in our field teams to enable successful feature launches.
                                              • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).
                                              • Be responsible for outcomes by setting clear goals and key results on a quarterly basis.

                                              You might be a good fit for this role if you:
                                              • Have 3+ years of product management experience in a technology-focused B2E business.
                                              • Are independently driven, resourceful, and able to deliver results with minimal direction.
                                              • Exhibit excellent communication skills. Must be comfortable presenting to customers and internal audiences.
                                              • Have experience working with remote teams.
                                              • Are comfortable presenting to and interacting with vendors, customers, and senior leadership.
                                              • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.
                                              • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.
                                              • Are curious about new technology and exhibit a strong desire to learn.
                                              • Exhibit user empathy and seek their input at all stages of the product life cycle.
                                              • Are self-motivated and have experience working remotely.
                                              • Can travel domestically or internationally when required (15% or less).
                                              • Have experience working on Platform is a plus.

                                              Preferred Locations:
                                              • #US-E;
                                              Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

                                              We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

                                              Join us on this journey to make developers more productive while making the internet safer!

                                            • 2 weeks ago

                                              Datawire’s Head of Product will strategically position the company’s products as a pioneering, high-performance, and beloved product to accelerate Datawire’s mission to help organizations, big and small, embrace the cloud-native culture.

                                              Responsibilities

                                              • Spearhead the rapid and sustainable growth and development of a world class product organization while continuing to enhance and improve Datawire’s value to companies

                                              • In conjunction with the leadership and engineering team, define and participate in the development of the product strategy and roadmap, including business requirements, features, functionality, resource planning, timelines, and lead the team through development and implementation

                                              • Solve real world enterprise needs, as well as a demonstrated ability to quickly respond to changes in demand and technology to deliver best in class products.

                                              • Deliver both new products and key features that will increase engagement and overall business growth

                                              • Facilitate communication throughout the entire development process, by working with internal teams and external stakeholders, to ensure organizational support and buy-in

                                              • Define and track metrics for success, ensuring the team is clear on their objectives every step of the way

                                              Requirements

                                              • A product evangelist, the ideal candidate will be organized, analytical, and embrace a disciplined and rigorous product development process

                                              • Strong personal initiative, highly motivated and self-starter mentality with the ability to thrive in a rapidly changing, fast-paced entrepreneurial environment

                                              • Grow and adapt as the business changes and demand new thinking and levels of performance

                                              • Keen business judgment, focus, ability to see the “big picture”

                                              • Dedicated to keeping the customer at the center of all product and design decisions that are made to improve the overall experience

                                              • Solid understanding of engineering and technical depth that lets you understand and earn the respect of extraordinary engineers

                                            • Would you be excited by defining and managing successful products in a huge and rapidly changing segment of the software industry?

                                              Databases fuel the explosive growth of the web and cloud economies, and IDERA is the industry leader in the field of SQL Server monitoring, security and compliance. Our suite of products is utilized world-wide by thousands of Fortune 100, Fortune 500 and small business. IDERA is currently looking for a motivated, energetic Product Manager to join the SQL Products team.

                                              At IDERA you will have an opportunity to grow your product and leadership skills in a fun, rapid pace and innovative work environment.

                                              As a remote company, we do welcome applicants from all over the world. Due to the current team structure, we’d prefer candidates not beyond GMT+2.

                                              Responsibilities

                                              • Drive the direction, feature set and release cadence for several products in the database monitoring, management and security space
                                              • Work with customers, internal stakeholders and remote development teams to drive product feature definition
                                              • Plan and facilitate conversations across our organizations to understand requirements, pain points and devise potential ways to address these
                                              • Documenting future product features and requirements into well-organized written product requirements
                                              • Driving and tracking product development progress with one or more development teams
                                              • Communicate product roadmap and product value propositions to partner marketing and sales teams.

                                              Requirements

                                              • See yourself as a problem solver, able to think creatively to remove obstacles.
                                              • You prefer to be hands-on with your products, able to install and use what your target users use, putting yourself in their shoes.
                                              • You are comfortable evangelizing your products including authoring blogs, technical tutorials, webinars and more.
                                              • Are comfortable in a highly visible position that will interact at all levels within a major software company. Your ability to communicate and influence others will be a key to success.
                                              • Experience working with both qualitative customer insights and quantitative customer data to inform decisions
                                              • Experience of working with remote/external teams

                                              Benefits

                                              We want to support you as a human and an individual through the benefits we offer. These include:

                                              • Location/Travel: Being a distributed team, you can work from wherever you want.
                                              • Flexible working hours: You choose your working hours. We understand life comes with responsibilities and complications. We have families and personal lives, and we encourage all our employees to spend time tending to them.
                                            See 10 more Product jobs
                                          • All others (20)

                                            • 2 days ago

                                              At airCFO, we believe that startups are building the future each and every day. For most of our clients, the most limited resource is time. airCFO saves our clients’ time by managing their accounting, tax & finance functions so they can focus on building a successful business. airCFO helps startups build their finance, tax & accounting functions to scale with efficient processes and tools that gives them insight into their financial performance. Our vision is to become the nation’s most respected financial partner for startups -- serving organizations from Silicon Valley to NYC.

                                              Due to increasing demand for our services, we are hiring Senior Accountants! If you are an Accountant with passionate working with fast growing high-tech startups, if you want to enhance your knowledge and skills working with multiple clients in a variety of industries, come and join our team of accounting and financial professionals.

                                              What our Senior Accountant do:

                                              The Senior Accountant is the core of our accounting team ensuring timely and accurate financial deliveries every day. During your tenure as Senior Accountant, you will demonstrate and develop your capabilities in the following areas:

                                              • Onboarding new clients and getting accounting systems set up

                                              • Maintaining cloud-based accounting systems to keep client’s day-to-day operation running smoothly

                                              • Preparing reconciliation schedules, such as: prepaid expenses, fixed assets, accrued liabilities/expenses, deferred revenue

                                              • Managing multiple client engagements, ensuring clients’ monthly financial packages are delivered timely, accurately, well-presented

                                              • Preparing tax filings related to W2s/1099s/3921s

                                              • Assessing client’s financial/accounting processes, propose improvements, and manage implementation of those improvements

                                              • Conducting monthly call with clients to review financial results, discuss forward-looking financial projections, and offer guidance on accounting matters

                                              • Managing outsourced functions

                                              • Working with clients' other external parties, such as auditors and tax advisors to provide necessary support during auditing and year-end tax filing

                                              • Developing relationships and establishing airCFO as a trusted advisor

                                              • Working with other service lines in developing an integrated service package

                                              Qualifications:

                                              • Bachelor's degree or equivalent experience required - Accounting or Finance preferred

                                              • 2-3 years of experience in corporate accounting, general accounting or financial analysis

                                              • Familiarity with GAAP and accrual accounting, CPA/CMA certification preferred

                                              • Strong attention to details

                                              • Strong written and verbal communication skills

                                              • Strong Excel skills

                                              • Solid working knowledge in QuickBooks/Xero is a big plus

                                              • Demonstrated project management and client relationship management skills

                                              • Ability to be proactive and in-tune with clients' needs

                                              We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about managing an accounting advisory team and ready to take on some of our clients’ most complex issues, this role is for you.

                                              You'll thrive here if:

                                              • You’re an independent, initiative problem solver, and critical thinker with an entrepreneurial spirit and passion for tech startups.

                                              • You won’t rest until our clients are 100% satisfied.

                                              • You’re not interested in working in a cubicle and you have strong passion in working either at or for a startup.

                                              • You’re willing to roll up your sleeves and wear different hats when needed.

                                              • You’re a sponge for learning new things. You'll be exposed to many business models, concepts, and leadership styles; learning that will serve you well no matter where your career takes you.

                                              What we offer:

                                              • Flexible working environment. We don’t care where you do your best work - whether that is in the office, at home or in a coworking space. We’re distributed across the US and we’re proud to be able to hire talented individuals regardless of their location.

                                              • Competitive compensation. We offer competitive compensation package commensurate with your experience and skills.

                                              • Growth. We are a profitable and growing consulting startup with a proven business model. As we continue to scale, opportunities for growth will arise.

                                              • Networking and Exposure. With close-knit ties to the Cleveland, Midwest and Silicon Valley startup scenes, you will have the opportunity to work with these companies directly. We have clients all over the country with over 60% of our clients based in Silicon Valley and San Francisco bay area.

                                              • Event Attendance. Our team attends conferences such as Startup Scaleup, Female Entrepreneur Summit, TechCrunch Disrupt and more from Cleveland to San Francisco. As part of our team, you could join and make lasting connections.

                                              • Unlimited PTO. We empower our team to be proactive about their personal and professional health by offering Unlimited PTO.

                                              • Comprehensive Benefits. We offer 401(K), healthcare insurance, dental and vision insurance. We also offer stipends for personal wellness, learning and development, and office setups.

                                              Additional Details: Applicants will be subject to a background check and employment reference check at the expense to airCFO.

                                              EQUAL OPPORTUNITY EMPLOYER:

                                              airCFO is an Equal Opportunity and Affirmative Action Employer. It is the policy of airCFO to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination.

                                            • Platform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program).

                                              Platform.sh is built on top of open source languages, libraries and projects. But we never shy away from writing code. This means that even if there is an existing open source project that covers much of the functionality of something we want to achieve, we will consider, and often enough, chose to write our own implementation; Because sometimes 80/20 is not good enough. We have our own orchestration layer, our own reverse proxy, our own file-systems, our own reproducible build system.

                                              To reinforce our technical prowess, we are looking to grow our operations team with an operations coordinator that knows their way around Linux. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you.

                                              Mission :

                                              Directly reporting to our VP of Infrastructure Operations, you will:

                                              • coordinate and execute day to day tasks;
                                              • monitor project activities and ensure general project organization;
                                              • work with internal teams to schedule upgrades and maintenances all the while respecting team’s capacity;
                                              • provide weekly and monthly reports recapping results to partners;
                                              • identify and manage project dependencies and impediments;
                                              • assist to produce the roadmap for continuous development;
                                              • lead and facilitate daily scrum, planning and retrospective meetings.

                                              Nice to have:

                                              • hands-on experience with Kanban Board & Jira;
                                              • Scrum Master experience;
                                              • reporting and dashboarding experience;
                                              • knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3.

                                              We have many extremely knowledgeable co-workers who are happy to invest their time in sharing their experiences with those who show talent, interest, and a willingness to learn.

                                              This role is open to full time remote.

                                            • Postscript (US only)
                                              5 days ago

                                              Postscript is building the world’s greatest remote organization by modernizing how brands communicate with consumers. We’ve created a best-in-class SMS marketing tool used by thousands of happy ecommerce stores. Backed by Y Combinator and Accomplice VC, Postscript is growing fast and looking for remarkable people to help scale the company.

                                              Working collaboratively with the Partnerships and Marketing team members, this hire will be responsible for the execution of events for the company. Events are core to growth at Postscript, serving as an impactful channel for sales and partnership engagement, as well as for enhancing brand recognition.  You’ll own pre-event preparation work and lead generation, run point on day-of event execution, and diligently organize and document lead flow in order to optimize and measure the impact of every event. Strong candidates will excel at project management and client relations, love travel and enjoy the creative and strategic process of running events. 

                                              Events at Postscript consist of sponsoring major conferences, in which we will be responsible for running a booth or participating as a speaker, collaborating with other agencies and tech partners to host intimate and elevated dinners with high value customers and leads, and running city-specific meetups for merchants. In addition, we will look to this person to provide thought leadership on future event opportunities, such as a Postscript conference, large scale workshops, and internal team events. 

                                              Primary Duties

                                              • Coordinate event logistics (travel, presentation material preparation, swag orders and shipping, invitations and guest list, etc)

                                              • Assess inbound event opportunities, working with stakeholders to evaluate all factors including upfront costs, expected ROI, audience relevance, and time commitment

                                              • Project manage event deadlines, content creation, staffing, and promotional calendar

                                              • Work cross-functionally to ensure every aspect of event collateral is prepared and approved on time 

                                              • Write thorough, results and feedback-oriented event recaps for the internal team

                                              • Manage event lead flow from pre-event lead generation and initial interaction through to hand-off to the Go To Market team

                                              • Create and maintain our event calendar (plus the corresponding attendance), including things like dinners, meetups, and customer conferences

                                              • Help with pre-event lead outreach/marketing and post-event lead follow ups from events, including updating our CRM

                                              • As the team member with the most experience running events, you’ll also be asked to pitch in and support our People Ops team with organizing our tri-annual company off-sites (these are really fun multi-day retreats in awesome cities!)   

                                              What we'll love about you

                                              • 1-3 years experience coordinating events and marketing programs

                                              • Strong project management, people relations and organizational skills - you’re a generalist

                                              • You demonstrate a willingness and eagerness to take on additional marketing and community engagement initiatives, both online and off

                                              • Previous startup experience is a plus

                                              • Comfort being client facing/in sales environments

                                              • Experience utilizing some sort of marketing automation/CRM

                                              • Willingness to travel up to 50% of the time 

                                              What you'll love about us

                                              • Opportunity to join a rocket ship in its early stages

                                              • Lots of room for growth – we empower our people then get out of their way

                                              • Fun – we're passionate and enjoy what we do

                                              • Transparency - we’re open about the state of the business and take mentorship seriously

                                              • Empathy - we care about our employees and our customers - no room for jerks

                                              • Fast-paced, growth focused environment

                                              • Remote culture - work from home (or wherever)

                                              • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance

                                              • Pick your own equipment/work set up

                                              • Happy customers who want your product

                                            • Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. 

                                              The Federal Project Manager (PM) oversees the performance of individual Federal projects, both internally and externally. The PM will work with Federal Government leadership and internal Boomi/Dell teams to coordinate resources, determine scheduling, and identify risks. This role involves managing technology projects and requires cross-functional collaboration to meet business goals in a complex environment. The candidate is expected to be self-motivated, proactive and solution-oriented. The candidate is also expected to complete projects on time within budget and scope, set deadlines, assign responsibilities, and monitor/summarize progress of projects. Finally, the PM will prepare reports for upper management regarding status of project and work directly with clients to ensure successful deliverables.

                                              The Federal Project Manager will oversee projects, implementations and program activities for several Federal customers on a national level. Responsibilities include but are not limited to:

                                              Responsibilities

                                              - Project manage FedRAMP efforts internally for the Dell Boomi Federal team.

                                              • Work with 3rd party auditor and advisors for FedRAMP for implementation of two additional products to proceed through FedRAMP Moderate process

                                              • NIST800-171 Compliance for DOD sales

                                              • Assist with FedRAMP training creation

                                              - Project manage Federal projects, aligning to Federal reporting requirements and expectations.

                                              • Lifecycle Management working closely with Success and Support.

                                              • Works closely with Compliance team, and is expected to operate PSO functions along compliance requirements

                                              - Accountable for the execution, management and quality control of client-focused projects from concept to completion, ensuring client satisfaction, meeting all timeline milestones and deliverables within the required parameters.

                                              • Organizes, coordinates, and directs all program planning and support activities. Develops and documents project parameters including scope, schedule and specifications; creates, updates, and monitors project plans for all projects.

                                              • Interacts with program officials regarding program status and issues. Manage stakeholder expectations, including customer inclusion in technical matters, identifying gaps, and resolving impediments.

                                              • Contributes to ongoing improvement of processes to allow for smooth execution of projects and improved efficiencies across departments and project team members.

                                              - Conducts and leads status meetings regularly with customers and internal teams and stakeholders, ensuring thorough communication at all stages of the project.

                                              - Communicates proactively with customers & 3rd party vendors on production recommendations, risks, challenges, and solutions.

                                              Requirements

                                              • Experience working with Federal Customers or knowledge of FedRAMP process

                                              • 4+ Years of Project Management Experience

                                              • 5 years of client-facing and internal communication experience

                                              • Organized and able to manage a wide range of projects and priorities

                                              • Excellent communication, negotiation, and conflict management skills

                                              • Bachelor’s Degree

                                              • Local travel to client locations and Boomi sites as required

                                              Preferred Requirements

                                              • PMP Certification

                                              • Ability to receive a Government Top Secret Clearance

                                              Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

                                            • Legal Operations Wrangler

                                              We are the people behind WordPress.com, Jetpack, and WooCommerce, and more. Automattic is a place like no other: our fast-growing band of 1100+ works as a distributed team across more than 70 countries, to democratize publishing and make the web a better place so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world. 

                                              We are seeking a talented wrangler of contracts, shares of stock, and the myriad details that we need to mind, in order to keep the Automattic legal machine humming along. This is a generalist role, ideal for someone with a keen eye for sensible, practical solutions and operational excellence. You’ll be an integral part of our team, managing projects across the full range of subject matter supported by the legal team. 

                                              As a legal operations wrangler, you will be part of a small legal team responsible for supporting all of Automattic’s growth. This a great role for a candidate looking to expand beyond what is on offer in a traditional legal ops or paralegal position at a more moribund company.

                                              Some of your responsibilities will include: impeccably managing our cap table in Shareworks, helping to wrangle our flow of contracts, contributing to quarterly investor reporting and annual audits, maintaining our corporate compliance, and keeping our insurance coverages current. Everything at Automattic is done on a global scale and in an international context, and you will frequently be managing projects in non-US jurisdictions.

                                              We’d love to hear from you if you:

                                              • Have experience working in a lean, fast-growing, fast-paced software, internet, or creative startup, large private company or at an investment fund.
                                              • Have exceptional interpersonal skills, including outstanding verbal and written skills in English.
                                              • Possess an agile and curious mind. You’re not afraid to ask questions or admit when you are wrong.
                                              • Have a healthy sense of humor, and an abiding spirit of idealism about your chosen profession.
                                              • Are extremely detail-oriented, and are adept at spotting inconsistencies and ferreting out anomalies. 
                                              • Have a passion for elegant, simple, automated solutions that keep operations running smoothly, and an ability to see opportunities for process improvement and the initiative to move forward with action.
                                              • Thrive in a tech-centered, developer-focused environment, and enjoy collaborating with engineers and understanding technical and product details.
                                              • Love a dynamic, fast-growing environment.
                                              • Prefer operating very independently, and are highly motivated to learn new things and improve your skills, and enjoy juggling an array of tasks.
                                              • Are collaborative, and enjoy working with teams such as Engineering, Marketing, and Finance.
                                              • Excel at understanding complex topics and explaining them to others in clear, concise terms.

                                              Bonus points if you have experience working on a distributed team, WordPress, stock administration, software development, coding, or open source. We are not looking for an attorney for this position.

                                              We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

                                              HOW TO APPLY

                                              Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

                                              Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

                                              If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

                                              Want to increase your chances of standing out? If so, please tell us:

                                              – A project that you are especially proud of, and why. 

                                              And since you’ll be a part of the legal team: please be sure to include at least one lawyer joke in your application. 

                                              ← Work With Us

                                              All Jobs Require
                                              • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
                                              • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
                                              • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
                                              • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
                                            • Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, the ability to work remote and the amazing experience of working with a multinational team of experts.

                                              Our people are our greatest asset and our competitive advantage.  Percona is looking to hire a Head of People and Culture who understands the importance of our global distributed team and is skilled at advancing our goals, strategies, as well as culture as we continue on our high growth plan.  

                                              This position has high accountability and visibility, and reports to the General Manager. We want candidates who can prove they are leaders, effective people managers, culturally astute and problem-solvers. The right candidate will be able to balance People (Human Resource) Operations and create and execute Percona’s People Strategy. If you are all of these, have a solid background in organizational development, thrive in a culturally diverse, remote workplace and our values resonate with you, we want to talk to you.


                                              Internal Leadership Development
                                              • Collaborate with management on succession planning objectives
                                              • Develop career paths and structured evaluations for each position, facilitating discussions between leadership and teams
                                              • Partner with Managers and Director of Learning & Development to build leadership development training programs, including change management initiatives

                                              Human Resource and Compliance
                                              • Analyze the effectiveness of existing HR policies and procedures ( including recruiting, hiring, onboarding, employee relations, and off-boarding of personnel) as well as retention incentives (including compensation, equity option plan, benefits, etc.) ensuring best practices and that they adhere to governing regulations while supporting Percona’s mission and goals
                                              • Lead, hire, evaluate and manage the team of HR professionals
                                              • Prepare reports for the Executive Management Team using business metrics and KPIs to measure success and ensure efficiencies in your function
                                              • Mitigate Percona’s risk as it specifically relates to employment and staffing
                                              • Establish goals and budget for annual and 3 year plans for the HR department
                                              • Ensure use of HRIS systems are best practice

                                              Performance Management
                                              • Lead annual staff evaluation process and policy, making recommendations for improvements
                                              • Build and implement processes, tools, and technology infrastructures to drive employee performance
                                              • Create and set performance metrics/expectations, while continuing to strengthen the process for evaluating performance

                                              Culture
                                              • Champion positive employee relations strengthening Percona’s culture
                                              • Directs, develops and leads culture and engagement initiatives in partnership with the Executive Management Team to create an atmosphere of inclusion and well-being
                                              • Fosters a positive team member experience that drives growth, development and wellness
                                              • Oversees and leads the conducting of regular employee surveys and to assess and improve team member engagement

                                              Your Experience
                                              • Proven experience as senior People Operations leader and mentor (or equivalent roles in Human Resources), including employment law and best practices, industry benchmarks for compensation and benefits
                                              • Built and implemented successful recruitment and retention programs at previous organizations
                                              • Passion for creating an environment where every staff member has the opportunity, support to thrive professionally and contribute to the overall success of our customers and Percona
                                              • Bachelor's degree in organizational behavior or equivalent industry certifications 
                                              • Worked for 5+ years in globally distributed organizations 
                                              • BambooHR or equivalent experience
                                              • Strong written and verbal communication skills
                                              • Experience with technology and systems to increase productivity of the People Operations team
                                              This US-based position is remote and will work across global time zones.

                                              Remote work from home openings require consistent and strong internet access.

                                              HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

                                              Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

                                              Please review our Percona GDPR Privacy Policy.
                                            • This position is remote based.

                                              As a Support Operations Manager, you are responsible for being a technical expert in Zendesk system administration along with data and business process analysis. Additionally, you will need to be proficient across multiple other cloud-based application services. We are building world-class and industry-leading best practices to ensure our Support Engineers and Support Agents deliver unparalleled customer experiences. We are seeking a highly motivated Support Operations Manager who is organized, cool under pressure, a leader, and an innovative problem solver; someone with fantastic troubleshooting and analytical skills, well-rounded experience working in customer support or other operational roles, and is motivated by team as well as personal success. Your work mantra is to solve the problem, not the symptom.

                                              Responsibilities
                                              • Hire, develop, and manage a team of specialists to complete projects focused on excellence in the operations of a global Support Engineering organization.
                                              • Develop processes and execution strategy toward a Support Operations Roadmap to support the growth and scalability objectives of GitLab Support and contribute to a rolling 6-month plan in order to drive towards department and company wide initiatives.
                                              • Own and drive projects to completion in agreement with relevant stakeholders in a cross-departmental function.
                                              • Contribute to the administering all software systems used by GitLab’s Technical Support team (e.g. Zendesk Suite, GitLab, Slack, SFDC, Google groups, Insights/Explore, and GitLab internal systems) including user administration in accordance with written and audited security controls and configuration changes when needed.
                                              • Develop processes to prioritize and implement configuration changes and feature deployments toward a common vision.
                                              • Partner with coworkers, managers, and executives, as well as external partners to gather system requirements, understand business needs, and identify resources as necessary to ensure customer and employee success.
                                              • Work with GitLab Support leadership, define workflows, practices, and standards to ensure that Support Engineers and Support Agents can deliver fast, reliable, and accurate customer support globally.
                                              • Work with management to develop Key Performance Indicators (KPIs) for the systems and tools administered by the team; capture and report those KPIs regularly to confirm system health. Improve process and education around analysis and resolution of escalated customer and/or technical issues in a timely and effective manner.
                                              • Drive towards becoming a Subject Matter Expert (SME) in product or process areas as needed.
                                              Requirements:
                                              • 3+ Years Customer Support or Operations experience required, preferably in a global organization.
                                              • Zendesk Administrator or equivalent enterprise application system administration experience preferred with the ability to gain Zendesk Administrator Certification within 6 months of start date required.
                                              • 3+ years experience managing and leading a team of people, including goal-setting and leading personal development.
                                              • Content management experience; writing and troubleshooting JSON and/or JavaScript and HTML; familiarity with principles of change management.
                                              • Experience implementing business processes, sufficient for regulatory and security compliance and working with auditors.
                                              • Ability to use GitLab
                                              • You share our values and work in accordance with those values.
                                              Desired Skills:
                                              • Demonstrated understanding of technical software support processes and concepts
                                              • Experience in CRM or a related industry
                                              • Familiarity with change management processes and risk control compliance
                                              • Experience working on the Zendesk platform as an admin or developer
                                              • Experience with enterprise integration tools
                                              • Demonstrated leadership, analytical, communication, and problem-solving skills and the ability to act/decide accordingly.
                                              • Ability to collect, synthesize, and research complex issues and diverse information.
                                              • Exceptional customer service skills and the ability to plan organize and exercise sound judgment.
                                              Performance Indicators

                                              Support Operations support the global Support team to achieve the following performance indicators by ensuring we have the most efficient workflows through our applications;

                                              Learn more about Leadership at GitLab

                                               

                                              Hiring Process

                                              Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.

                                              • Qualified candidates will be invited to schedule a 30 minute screening call with our Global Recruiters
                                              • Selected candidates receive a short assessment from our Global Recruiters
                                              • Candidates will then be invited to schedule a 90 minute technical interview with a Support Engineering Manager
                                              • Candidates will then be invited to schedule a 30 minute behavioral interview with a Support Engineering Manager
                                              • Candidates will then be invited to schedule a 60 minute interview with the Director of Support
                                              • Successful candidates will subsequently be made an offer via email

                                              Additional details about our process can be found on our hiring page.

                                              Compensation

                                              The compensation for this role can be found here.

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