Remote enterprise software Jobs in February 2020

15 Remote enterprise software Jobs in February 2020

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  • Software Development (2)

    • This Product Designer or Senior Product Designer position for our Compliance group is 100% remote.

      A brief overview:

      GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than doubled the size of the Product Design team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product vision you’d contribute to when working here.

      As a Product Designer at GitLab, you will be embedded in our Compliance group. It’s a complex area where you’ll be tasked with improving the controls we provide to support our customers to help them manage their compliance posture within GitLab. You'll be designing new features and experiences to improve the quality of life for customers who operate within regulated environments.

      What you can expect in a Product Designer, Compliance role at GitLab:
      • You’ll be tasked with bettering our product for users who rely on our compliance features. The work you’ll do will enable greater adoption of our product within the enterprise space and impact users across a range of industries, from healthcare to manufacturing.
      • You’ll collaborate with a Product Manager to define the priorities, roadmap, and overall strategy for the future of Compliance within our product.
      • You'll work alongside Product Managers and UX Researchers to understand the needs of our users to shape how compliance features underpin the work within regulated industries.
      • You’ll come together with our Technical Writers to better our compliance documentation and in-product content.
      • You’ll collaborate with cross-functional partners to uncover and understand the complexities and limitations of our current compliance tools, advocating for the end-user in all areas, including documentation, ease of use, and visualization of key messaging.
      • You’ll utilize wireframes, prototypes, user flows, mockups, high-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas.
      • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
      • You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.
      • You’ll contribute compliance patterns to our Design System, alongside the rest of the UX department, and the GitLab community as a whole.
      Projects you might work on in our Compliance group:

      You’ll spend your time at GitLab collaborating with a cross-functional team. You may work on features that bring compliance checks into merge requests, a dashboard to give users insight into their overall compliance controls, or even build features that enable code to be audited, traceable, and reported on. To be successful, you’ll consider many edge cases while understanding the needs of a wide range of personas across a breadth of industries. Outside of work on our compliance tools, you’ll also contribute to our Pajamas design system and design culture here at GitLab.

      You should apply if:
      • You’ve got experience designing developer tooling, enterprise software, or complex web applications that are built for technical users.
      • You’ve got some experience designing compliance experiences, or knowledge of the compliance industry.
      • You’ve got experience working on product strategy and product design for a complex enterprise application or SaaS tool.
      • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
      • You want to design for a complex product with technical users who have continually evolving needs.
      • You’ve got experience applying your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.
      • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
      • You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, your knowledge of Git, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
      • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 60 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab team members across the world. Also, every year or so, we’ll invite you to our Contribute event.

      Hiring Process and compensation:

      Our hiring process for this Product Designer position typically follows five stages. The details of this process, the expectations for Product Designers and Senior Product Designers, and the compensation for this role can be found in our job family page.

    • 2 months ago

      Central Copenhagen, Denmark, or remote with some travel to Copenhagen

      Hafnium Labs, a startup working to create a brighter future by making chemical R&D faster and smarter, just created a seat at the table for a remarkable lead developer.

      A bit about us

      3 minute intro from our pitch at Web Summit 2018: https://youtu.be/B75nez6gvvU?t=28220

      Advances in chemistry change the world: From the drugs that save our lives, to the crops and energy solutions that will save our tomorrow. The world spends $350 billion annually on chemical R&D and new process plants to create a brighter future.

      But progress is limited by slow and expensive trial-and-error experimentation and legacy enterprise software, incapable of incorporating state-of-the-art research and compute power.

      We want to change that. Using technologies such as quantum chemistry and probabilistic machine learning, we have developed a set of breakthrough digital tools that help energy, chemicals and pharma companies develop greener products and more sustainable processes.

      To succeed, we are a team of exceptional scientists with strong software development skills and industry experts that know our customers’ needs. But building the world’s most powerful platform for predicting chemistry is only half the equation.

      Intuitive interfaces, robust products, and best practice test and release cycles are equally important. To create tools that our customers will love. And create a brighter future.

      That’s why we want to offer you the chance to join us in creating something truly groundbreaking

      You will join our leadership team, owning the development of our tools from an interface and software engineering perspective, playing a key role in bringing our game-changing technology to market.

      Your charter has a number of components:

      • Own our interface design

      • Sign off on fully-featured products for shipping to multi-billion corporate customers, together with our CTO

      • Understand best practices for security and data protection and make necessary adjustments to accommodate the needs of our customers

      • Help shape and future-proof our tech stack, especially our front-end technologies

      • Lead by example to implement a culture of best practice QA and testing

      • Take active role in making high-level technical and architectural design decisions

      • Work closely with the team to implement new features and designs

      • Ensure integrity and organization of our code and database

      We do not have a checklist of requirements that you need to fulfill. But you are expected to have a strong track record in software engineering and DevOps. Our tech stack includes databases (SQL), scripting and software development (C++, C#, Python, Julia), cloud computing (customer-relevant platforms / Big 4), as well as front-end (Typescript, React.js, Electron, Jupyter Notebooks for prototyping).

      What we do require, is that you are passionately curious, learn fast, proactively take ownership, and that you love people and can see yourself as a leader. Whether you have previously led a development or desire the opportunity to take that step, we’d love to hear from you.

      We expect you to be passionate about implementing a culture of high-quality and adaptable software and systems development using code reviews and testing.

      This includes having a deep understanding of how to navigate the immediate benefit of a feature and the technical debt incurred by its implementation. We care deeply about our customers: Balancing how we serve them fast while maintaining the integrity and agility of our software is key to the success of our company and a responsibility you should feel comfortable with.

      We have no expectations on scientific knowledge – but we do expect you to be passionate about learning more. You will work with our scientists and learn how we apply cutting-edge science and technologies to digitalize process and product design in pharma, energy and chemicals.

      We offer a dynamic and flexible work environment and competitive salary.

      Our immediate plan is to hire one additional dedicated software developer to help deliver on the charter above. We would expect you to contribute to defining the profile of that position.

      Who you will be teaming up with

      Hafnium Labs was founded in 2016 but our passion for developing digital tools to advance chemical research goes back 15 years, where our two co-founders started their chemical engineering studies together. Since then, Bjørn combined his software developer background with award-winning academic performance, to develop the technology we are now bringing to market. Jon spent 6 years with BCG helping corporates reach their top strategic goals – most recently as a manager in their AI-division.

      You will be working in an international 10-person team of mostly PhDs in chemistry and physics on a mission to bring cutting-edge digital tools to industrial use. We are located in Copenhagen (Latin: Hafnia), from where the element Hafnium has its name.

      Our DNA is passionately curious. We welcome all people and backgrounds, as long as they are driven by always wanting to learn more, build new solutions and improve what exists. This allows us to help our customers solve some of the hardest problems in the world – and create a brighter future.

      Let’s talk!

      Contact us at [email protected] if this invitation has caught your attention and you want to learn more. You are welcome to include your resume and short cover letter explaining why you feel you would be a strong fit, but we are also happy to start the conversation without this.

  • Customer Support / Customer Success (2)

    • Snowplow Analytics (UTC +/- 2)
      1 month ago
      Located in London or remote up to UTC +/- 2

      Why join us?

      We want to do data right, and we are focused on the emerging new customer segment of the data team. We are on a mission to provide enterprise companies with the best data possible so that they can do strategic transformations using data. We deeply care about the quality, meaning, ownership and governance of data.
      We do this through our Snowplow intelligent data platform, our passionate people and simple processes. We want to enable customers to track any event data; ask any question of that data and use any tool you want to answer it with.

      It’s a hugely exciting time here at Snowplow. We are actively selling in 14 countries with over 150 customers, from startups up to major enterprises; Snowplow is growing fast, having recently closed its Series A fundraising with MMC Ventures.

      The opportunity

      To support us in significantly scaling up our customer base, we are now looking for a Head of Support to join our Customer Office, reporting into the VP Customer to manage and further build out the technical support function at Snowplow.

      As the Head of Support, you’ll fully own our best-in-class 24/7 support function, leading our cross-functional team of L1 to L3 support specialists. You’ll build on our reputation for high-quality, responsive and technically-sophisticated support as we rapidly scale up our business and reach further into the enterprise segment.

      We’re an ambitious, enthusiastic team and are looking for an experienced support leader who shares our belief that peerless customer support is a core engine room of any successful enterprise software vendor. 

      What you’ll be doing

      - Own and evolve our Support function and team, initially managing and coaching five line reports (our Support Engineers) with a remit to build the team out further.
      - Acquire and maintain a strong understanding of Snowplow’s product and the value it delivers to customers.
      - Manage support resources to maintain and extend service availability while achieving key support KPIs such as SLA/SLO targets and NPS.
      - Be accountable for the management, mentoring and career development of all support specificalists, conducting performance review and one to one meetings.
      - Lead the hiring process to acquire new support resources based on capacity analysis and support expansion plans globally.
      - Drive continuous service improvement initiatives (e.g. automation) to protect our gross margin without impacting QoS as we scale.
      - Review Red and Amber accounts status and the trend of incidents to analyse and identify root causes and go-green plans for major incidents and escalations.
      -Design an all-competencies training program for the Support function, taking ownership of the personal development of each support specialist.
      -Supervise and improve the allocation of support specialists to complex data workflow and technical infrastructure tasks (L2/L3) for our customers.
      - Work closely with Customer Success to create and maintain an enterprise-grade experience across all touch-points of the customer lifecycle.
      - Work closely with Product and Engineering teams to ensure alignment on priorities as well as ongoing communication and updates to active escalations.

      We’d love to hear from you if
      - The idea of working for a growing software startup excites you.
      - You have 2+ years of leading a cross-functional team of L1 to L3 support specialists delivering 24/7 support.
      - Comfortable working with globally distributed teams, ideally structured in a follow-the-sun model.
      - You have strong customer relationship skills, covering enterprise and corporate accounts, and commercial acumen.
      - You have detailed knowledge and understanding of Incident, Problem and Service Request management processes.
      - You are an excellent communicator who can build strong relationships with other internal stakeholders.
      - You have the ability to digest complex technical information quickly and formulate this into a comprehensive and succinct format.
      - Proactive solution oriented problem-solving skills and project management experience.
      - You are adaptable and don’t mind working in an ambiguous, ever-changing environment.
      - Bonus if you have ITIL and/or PMP certifications, but not a showstopper if you don’t

      What you’ll get in return
      - A competitive package based on experience, including share options 25 days of holiday a year (plus bank holidays)
      - MacBook or Dell XPS 13/15
      - Two fantastic company Away-Weeks in a different European city each year (last one was in Bratislava in November 2019)
      - Work alongside a supportive and talented team Grow and develop in a fast-moving, collaborative organisation 
      - Enjoy fun events in and around London organised by our Cultural Work Committee
      - Learn to code or improve your existing skills with our Software Development Guild 
      - Convenient location in central London (Liverpool Street)
      - Continuous supply of Pact coffee and healthy snacks

      Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.
    • 1 month ago

      About the Role

      The Customer Success Manager will play an important role in helping our customers transform the way they assess security risk. The SecurityScorecard Customer Success team not only manages relationships and delights customers — they also understand our customers’ organizational goals and unique challenges to help them optimize our platform to support and improve their entire process and security program.

      In this role, you'll own and manage customer relationships, ensuring customer happiness and communicating the value of our product to drive deeper, more robust engagement. You will apply your understanding of cybersecurity and of our products, services, and best practices to proactively provide support and guidance to our customers. 

      Key Responsibilities

      • Design success for our customers from the beginning. From implementation through renewal, you will guide your customer down the path of success every step of the way.
      • Advocate for and be the voice of your customer
      • Serve as a confident subject matter expert as it relates to the SecurityScorecard platform and the cybersecurity industry as a whole.
      • Lead strategic conversations with customers to align out platform as a solution to their business challenges and goals with the intent to renew and expand the engagement.

      Experience and Skills

      • Knowledge of the tenets of Vendor Risk Management programs; cybersecurity domain experience
      • Minimum Bachelor's degree
      • 3+ years of experience as supporting B2B customers in a SaaS organization as a customer success manager, technical account manager or similar role
      • 5+ years total professional experience
      • Experience navigating enterprise organizations
      • Demonstrated success developing strong customer relationships
      • Proven success up-selling / cross-selling opportunities

      Traits

      • Customer empathy
      • Technical aptitude
      • Consultative; ability and desire to drive value for customers based on unique needs
      • Collaborative; partner across functions
      • Intellectually curious; driven to expand cybersecurity domain and professional expertise
      • Responsive
      • Metrics driven; ability to translate customer needs into achievable goals and operate well in a data driven environment

      Why SecurityScorecard

      At SecurityScorecard, we are revolutionizing the cybersecurity industry with our platform, data, and insights. We’ve built a new category of enterprise software, which enables companies to rate and understand the security risk of any company. Our customers span a variety of sectors and use cases, including compliance, cyber insurance, and vendor risk management. We are proud to be backed by Sequoia, Google Ventures, and Moody's.

      SecurityScorecard is growing tremendously, and we're looking for people who can contribute to the next phase in our company's development. What makes a successful Scorecarder? Your skills are of course key, but your attitude is equally important. As a Scorecarder, you will commit to working and having fun in a way that exemplifies our S(CORE) values.

      As individuals and as a community, we are Solutions Focused, Customer Centric, and operate as One Team. We are Resilient and Embody #SecurityDNA to practice what we preach.

      If these values resonate, we'd love to hear from you!

      SecurityScorecard embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skillsets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

  • Design (2)

    • Contrast Security (EST hours)
      1 week ago
      This position is located in Baltimore MD, Los Altos CA, Belfast Ireland, or remote. We will need significant overlap with the US Eastern time zone.

      The opportunity
      At Contrast, we make application security smart and simple for software teams. But simple is not easy, and the struggle is real. We are looking for a senior UX designer to help us learn more about our users and cover emerging areas in our products that need to drive greater consistency across the user experience. Systems thinkers will love this chance to straighten crooked paths, define our platform, and establish the norm for integrations workflow.

      What we need
      We’re looking for an experienced UX designer who can cover a spectrum of needs and deliverables, including user research, concepts, prototypes, wireframes, and usability testing. We look for passion, attention to detail, a willingness to take initiative, an enthusiastic team-spirit, and a collaborative attitude. A little humor helps, too. We’re especially interested if you love rich data and telling compelling stories with it. 

      What you’ll do
      • Participate and lead design research efforts to understand problems or surface opportunities for intended audiences. Translate insights into action.
      • Model the user experience from rough to refined, using sketches, flows, concepts, prototypes, and annotated wireframes. Participate in story-mapping and defining or grooming user stories
      • Seek internal and external design reviews to refine your thinking.
      • Create, run, and analyze usability tests on the existing product or high-fidelity designs and prototypes
      • Always collaborate. You know how to work well with UX, Agile development teams, customer support, and product managers.

      What you’ll bring
      • 5+ years of UX design experience that includes enterprise products and a lead role. Brand or consumer product design alone is not sufficient.
      • Solid experience in methods for user research, design thinking, and UX design
      • Strong storytelling skills. You can clearly present your point-of-view to your teams and other stakeholders.
      • Expertise with design tools to visualize your work, including InVision, Sketch, and Abstract.
      • Sketching or drawing ability to quickly communicate ideas
      • Attention to detail and well-developed problem-solving skills
      • A portfolio of work that demonstrates design thinking in action. Please include access to this in your application.

      Preferred
      • BS/BA in art, design, human computer interaction (HCI), information science, or related field
      • Quantitative research experience, including user analytics in Pendo or similar products and survey methods.
      • Experience designing enterprise software products with a wide range of integrations
      • Familiar with design systems or pattern libraries in your workflow
      By submitting your application, you are providing Personally Identifiable Information about yourself (cover letter, resume, references, or other employment-related information) and hereby give your consent for Contrast Security, and/ or our HR-related Service Providers, to use this information for the purpose of processing, evaluating and responding to your application for current and future career opportunities. Contrast Security is an equal opportunity employer and our team is comprised of individuals from many diverse backgrounds, lifestyles and locations. 

      The California Consumer Privacy Act of 2018 (“CCPA”) will go into effect on January 1, 2020. Under CCPA, businesses must be overtly transparent about the personal information they collect, use, and store on California residents. CCPA also gives employees, applicants, independent contractors, emergency contacts and dependents (“CA Employee”) new rights to privacy.

      In connection with your role here at Contrast, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect, use or store include your name, government-issued identification number(s), email address, mailing address, emergency contact information, employment history, educational history, criminal record, demographic information, and other electronic network activity information by way of mobile device management on your Contrast-issued equipment. We collect and use those categories of Personal Information (the majority of which is provided by you) about you for human resources and other business-driven purposes, including evaluating your performance here at Contrast, evaluating you as a candidate for promotion within Contrast, managing compensation (including payroll and benefits), record keeping in relation to recruiting and hiring, conducting background checks as permitted by law, and ensuring compliance with applicable legal requirements for Contrast. We collect, use and store the minimal amount of information possible

      We also collect Personal Information in connection with your application for benefits. In addition to the above, Personal Information also identifies those on behalf of whom you apply for benefits. During your application for benefits, the categories of Personal Information that we collect include name, government-issued identification number(s), email address, mailing address, emergency contact information, and demographic information. We collect and use those categories of Personal Information for administering the benefits for which you are applying and ensuring compliance with applicable legal requirements and Contrast policies.
      As a California resident, you are entitled to certain rights under CCPA:

      -You have the right to know what personal information we have collected from you as a California employee;
      -You have the right to know what personal information is sold or disclosed and to whom. That said, we do not sell your information, We do, however, disclose information to third parties in connection with the management of payroll, employee benefits, etc. to fulfill our obligations to you as an employee of Contrast. each of those third parties have been served with a Notice to Comply with CCPA or have entered into a CCPA Addendum with Contrast which includes them from selling your information.
      -You have the right to opt-out of the sale of your personal information. Again, we do not sell it but you might want to be aware of that as a "consumer" in California with respect to other businesses' and
      -The right to be free from retaliation for exercising any rights

      If you have any questions, please let us know!
    • 2 months ago
      About Datadog:

      At Datadog, we’re on a mission to build the best monitoring platform in the world. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

      The team:

      The Product Design team works on embedded product teams, collaborating closely with PMs and engineers on major product area. Product Design is its own department, independent from engineering or product management. We’re full-stack designers, owning all aspects of our work from research, prototyping, polish, and engineering hand-off. We work closely together, collaborating with our DesignOps team to develop our design system and tooling. 

      The opportunity:

      We’re looking for a Senior Product Designer with a passion for building technical tools and scalable design systems. Our designers build the UI that developers around the world rely on: real-time dashboards, data visualizations, data-driven notebooks, core site functionality, and the design systems and tools that power it. Their work makes the data we collect easy for users to understand and act on.

      You’ll act as a leader within the product design team, collaborating with other designers to make their work and the whole team better. You’ll not only own the success or failure of your design work, you’ll help other designers communicate their ideas and the support for their design decisions across the company.

      You’ll join at an ideal time to make a big impact. We are expanding globally, designing and building multiple new products, and rolling out DesignOps to speed up and scale design. You’ll be involved in every step of the process—defining product, collaborating with PMs and engineering leads, and researching, prototyping and scaling design with new systems.

       You will:
      • Work with product managers, engineers, and data scientists to understand how our customers use Datadog and what they need to succeed
      • See your design work through from start to finish: turn insights from user research into ideas, sketch and prototype to bring them to life, and ship products and features that make Datadog better
      • Be the expert in your product area, mentoring designers on the team to do their best work
      • Communicate both your design work and the support for your design decisions across the company
      • Work closely with engineering teams to understand how your designs will be built
      Requirements:
      • You have 5+ years of experience in digital product design
      • Your portfolio includes a proven track record of shipping interaction design work in web applications
      • You are an excellent visual and written communicator, able to clearly communicate your design work and the support for your design decisions
      • You have experience with advanced prototyping tools (e.g. Principle, Framer, Sketch, Figma, InVision)
      • You understand systems thinking and component-based design patterns
      • You give and receive feedback well, supporting and improving the work of your colleagues as well as your own
      • You want to work in a rapidly changing, high-growth startup environment
       Bonus points:
      • You understand cloud infrastructure and have experience with platforms like AWS, GCP, or Azure
      • You have worked on technical products and data visualizations
      • You have built SaaS, enterprise software, or developer tools
      • You have experience with Figma and Framer
      • You can write HTML, CSS, and React/Javascript
  • Marketing / Sales (2)

    • Acquia, is transforming the digital strategies of companies all over the world with our open cloud platform. We are passionate and relentlessly committed to helping our clients create digital experiences that are more relevant, personalized, and built for a fast-changing, always-connected, mobile-first world. Headquartered in the US, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

      The Enterprise Account Executive, will be tasked to develop, own and manage closing new business in the South West including the Media, Entertainment and Publishing vertical. Responsibilities include ensuring that prospective customers have the best possible experience and finding the right mix of Acquia offerings for their needs. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to determine their needs and delivering world class service.

      The ideal candidate will have deep experience with solution selling of complex enterprise software with preferable background around web development, Cloud/SaaS, Web Analytics, Marketing Automation, Web Content Management or Social Software.

      Responsibilities:

      • Develop and execute a go-to-market strategy for Acquia's offerings in the US South West
      • Identify and establish relationships with key corporate C-level representatives through prospecting, marketing leads and expansion of existing contacts within accounts
      • Build and maintain strong sales pipeline and forecast, through discovery calls and meetings
      • Drive the sales process and manage the contract and approval process of new deals, including negotiating on price and getting approvals including contract terms
      • Meet or exceed set Quota targets and Key Performance Indicators (KPI’s) for sales based activities
      • Conduct opportunity and account review sessions with Sales Leadership
      • Completes required reports by deadline, maintains accurate forecast
      • Manage all information in Salesforce.com
      • Contribute to the development of sales strategy through input of ideas and suggestions to senior management team
      • Build awareness for Drupal and Acquia within large Enterprises and System Integrators
      • Build and maintain relationships with new and existing Acquia partners

      Qualifications:

      • History of consistently exceeding quota
      • Experience with SaaS technologies. Preferably around Marketing Automation and/or Web Content Management
      • A clear understanding of current social media capabilities and their impact on businesses of all sizes
      • Demonstrated ability to manage both direct and indirect opportunities
      • Significant experience in a new business Sales role ideally within a similar start up and high growth organization
      • Experience with Media, Entertainment and Publishing a major plus
      • Remote, US

      Attributes:

      • Highly motivated, over achiever, team player
      • A high level of intensity to work with an experienced, motivated leadership team focused on creating a significantly sized company in a short timeframe
      • A passion for excellence including an innate desire to build a metric driven business
      • Excellent thought leadership traits with the ability to successfully drive fundamental changes in web strategies
      • Strong analytical and writing abilities
      • Exceptional presentation skills
      • Strong work ethic
      • Ability to travel

      Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. 

    • 1 month ago

      You will develop deep subject matter expertise by working across sales, product, customer, and technical teams in order to champion the Citrine Platform through customer stories, enablement content, demos, messaging and positioning, and more.

      ABOUT CITRINE

      At Citrine, we’re changing the way new materials are developed.  

      We are the industry leader in materials informatics, the application of data-driven methods to materials and chemicals development. Our platform provides data management and AI tools customized to materials applications. Our users are scientists and engineers at large manufacturing and materials companies, as well as researchers at universities and government labs. Our platform is an essential workflow tool that enables these users to accelerate the development of new materials by systematically leveraging their data.

      Citrine has been recognized for technology innovation by the World Economic Forum as a Tech Pioneer 2017, and won the Best-in-Biz Start-up of the Year Award in 2018. As a team, we are ambitious with our goals, passionate about our vision, and eager to grow and learn from each other.  Our team is growing fast and looking for the best to join us.

      ABOUT THE ROLE

      As an early and core founding member of the Marketing team, in addition to planning and executing marketing campaigns and creating marketing assets, you will be instrumental in designing best practices and processes to help create the roadmap for the future of the marketing team. You will collaborate with teams across Citrine to seek out and simplify the purpose behind our platform and find creative ways to translate this into value for our prospects and customers. You love writing, visual storytelling, and presenting. You have a passion for customer success and telling our customers’ stories. Last, but not least, you are excited by the potential of AI to enable greater sustainability and efficiency in the materials and chemicals industry.

      You will develop deep subject matter expertise by working across sales, product, customer, and technical teams in order to champion the Citrine Platform through customer stories, enablement content, demos, messaging and positioning, and more.

      RESPONSIBILITIES
      • Work closely with Sales, Product Management, Customer and Technical teams to develop awareness, enablement, competitive analysis, and messaging for our sales team and customers
      • Create and execute marketing plans and campaigns that build awareness, pipeline and adoption
      • Create marketing assets – including presentations, datasheets, whitepapers, website copy, campaign content, sales enablement materials (eg, FAQs, quick start guides), videos (eg, product demo videos), podcasts, and more – that demonstrate the strategic capability and value that Citrine enables for our customers
      • Develop product expertise, engage customers, evangelize success stories, and deliver our value to prospective customers
      • Ensure consistent messaging across all Citrine Platform demos and content
      EXPERIENCE & SKILLS
      • 3+ years marketing experience at an enterprise software or platform company. Experience in the materials or chemicals industry, in Enterprise/B2B software, or at an AI/Machine Learning company preferred
      • Bachelor's degree in Engineering, physical science, or computer science, or commensurate experience strongly preferred. Advanced degree a plus, but not required
      • Previous experience in a role requiring a high level of autonomy and self-management
      • Deep understanding of SaaS business models
      • Previous success working in a fast-paced, dynamic environment with a rapidly growing company
      • Ability to generate and act on innovative marketing ideas while gaining buy-in from a cross-functional team of stakeholders
      • Experience working closely with sales teams
      • Experience building data collection and analysis tools/dashboards for marketing initiatives.
      • Hands-on ability to create a range of marketing assets, including succinct on-message product demo, videos and slide decks
      • Demonstrated ability to prioritize and drive project execution amidst competing priorities and goals
      • Strong communicator, writer, and collaborator
      • Analyzes and synthesizes broad, cross-business or cross-discipline information that leads to actionable insights
      • Strategic thinker who can translate our product capabilities into our customer’s competitive advantage
  • Product (5)

    • Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.
       
      Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.
       
      Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

      The Product Owner for MySQL is responsible for the inbound/technical product management efforts involving one or more of Percona’s products. Working closely with engineering teams, the goal is to further product adoption and growth. The Product Owner is responsible for working with Outbound Product Managers and translating the product vision into user stories and use-cases that engineering can feasibly implement.  

      Work Location: Remote office, candidates in Eastern Europe and US preferred

      What You Will Do
      • Creates/maintains EPICs/stories and/or Requirement Document (depending on process in the team)
      • Owns product release planning/delivery
      • Identifies Technical Trends
      • Owns Relationship with Existing Customers and Partners
      • Cares primarily for existing Customers
      • Works with development partners on feature requirements
      • Drives ad-hoc features for specific customer cases (“NREs” for example)
      • Responsibility for product capabilities and functionality
      • Build Relationship with Outbound Product Management to ensure alignment of our tactical plans with the strategic vision
      • Partners with Engineering to work on new product releases / prioritization, plan and drive public betas and monitor critical bugs
      • Helps engineering with creation of Schedule,  Project- Maintenance-, Support-, and Test-Plans
      • Owner of PM relationship with engineering and project managers
      Product Portfolio
      • Percona Server for MySQL
      • Percona XtraBackup
      • Percona XtraDB Cluster (PXC)
      • ProxySQL
      Your Experience
      • 5+ years of inbound/technical product management experience with enterprise IT software (experience with open source and databases a plus)
      • Strong understanding of customers’ business challenges and needs
      • Self-motivated and self-managed
      • Team player - ability to work both within the product team and across other teams
      • Excellent work ethic, strong organizational skills & ability to meet deadlines
      • Willing to travel occasionally on business throughout the EMEA and the US
      • Language skills: English fluently, additional languages appreciated
      • Very good verbal, written, and presentation skills, including public speaking skills
      • Experience in working with inter-departmental stakeholders to successfully develop and deliver software products and solutions
      • Ability to lead without authority breaking down barriers between product areas and functions
      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    • D2iQ is looking for an experienced Product Manager that can lead some of the strategic initiatives around Kubernetes and data services. You will collaborate with customers, the open-source community, partners, engineering, marketing and other functions to build a great product and make it successful in the market. If you’re passionate about product, can identify patterns from customer needs, and create well-defined requirements and user stories to help engineers deliver fantastic software solutions, come join us!

      Our headquarters is in San Francisco, CA but we're open to remote candidates in the United States or Germany.

      Job Responsibilities
      • Define strategy and drive execution of cloud operations capabilities for D2iQ's strategic Kubernetes initiatives and existing product.
      • Own and prioritize the backlog; participate with engineering in sprint planning to represent customer requirements to ensure we build the right solution
      • Work closely with customers to understand their needs and validate product direction
      • Define features, user stories, requirements and acceptance criteria
      • Deploy, use and test your own product to accept and provide early feedback within the development lifecycle
      • Work with all other functions to enable, market and advocate your product.
      Skills & Requirements
      • Experience working with two or more of the following open-source technologies: Kafka, Cassandra, Spark, HDFS, Elasticsearch, Tensorflow, Jupyter, Kubernetes
      • Knowledge of the datacenter infrastructure market and current trends
      • Strong understanding of Distributed Systems: Install, Upgrade, Backup / Restore, Compatibility Matrix, OS Support, Logging, Metrics, UI, CLI, Telemetry, etc...
      • Strong understanding of the Cloud Service Provider and marketplace offering integration: AWS, Azure, GCP
      • Technical understanding in one or more of: containerization, virtualization, networking, storage, security, operating systems
      • Proven track record of shipping successful enterprise software products is a must
      • Master of lean product development methods and worked with Jira before
      • Data-driven decision maker
      • Detail oriented and passionate about a great user experience combined with the ability to back proposed decisions by data
      • Superb communication and presentation skills
      • Minimum 3-5 years of experience as a Product Manager
      • Preference for candidates based in the San Francisco Bay Area but remote applications in the US will be considered
      About D2iQ - Your Partner in the Cloud Native Journey

      On your journey to the cloud, you need to make numerous choices—from the technologies you select, to the frameworks you decide on, to the management tools you’ll use. What you need is a trusted guide that’s been down this path before. That’s where D2iQ can help.

      D2iQ eases these decisions and operational efforts. Rather than inhibiting your choices, we guide you with opinionated technologies, services, training, and support, so you can work smarter, not harder. No matter where you are in your journey, we’ll make sure you’re well equipped for the road ahead.

      Backed by T. Rowe Price, Andreessen Horowitz, Khosla Ventures, Microsoft, HPE, Data Collective, and Fuel Capital, D2iQ is headquartered in San Francisco with offices in Hamburg, London, New York, and Beijing.

    • The Senior Outbound Product Manager will be our lead in defining the future of our Percona products and solutions and is ultimately responsible for their success.  As the voice of the customer, they will need to understand the market, customer challenges and then be able to clearly articulate market and customer requirements back into the product requirements and roadmap. They are responsible for creating the product vision, overall GTM strategy and then working across the Percona team to successfully deliver.  

      Work Location: Remote office in the US or EMEA

      About Percona
      Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

      Percona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.

      Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.

      What You Will Do
      • Own the product vision and delivery of the overall GTM strategy and long term product roadmap that satisfies the customer challenges/requirements and changing market dynamics/technologies while uniquely positioning Percona for success.
      • Define market opportunity for their product and solution areas.  This includes targeting/segmentation of opportunities and markets and collaboration with product marketing managers to analyze new markets
      • Be the voice of the customer and help provide context, empathy and rationale behind customer needs. Less "customer wants a feature", more "they want to solve a problem that helps with .."
      • Work with inbound product management, engineering, sales and services counterparts to facilitate well rounded decision making with a bias for action and calculated risks
      • Work with Customer Success, Sales, and Marketing to facilitate rapid time to value for our customers and prospects
      • Work closely with inbound product management to balance your product's long-term roadmap with its backlog of issues and bugs as well as ad-hoc customer requests
      • Deliver crisp customer use cases/requirements to inbound product management & engineering
      • Have a solid understanding of the enterprise sales motion including how you and your product can best support key players such as sales engineers, consulting, services, and enterprise account executives
      • Make data-informed decisions. Know how you're measuring success before starting any project. Obsess over your KPIs. Know when to commit more or less resources
      • Effectively communicate across all departments in the company
      • Prepare competitive comparison information for use in positioning against offerings from other organizations (working with product marketing manager)
      • Open source community engagement and support as needed
      • Briefing and building relationships with key members of the media and analyst communities

      Organizational Interlocks
      • Product Marketing
      • Inbound product management 
      • Engineering
      • Sales and Customer Success
      • Services, Consulting and Support
      • Executive leadership

      Qualifications
      • 5-7 years of product management experience with enterprise IT software (experience with open source and databases a plus)
      • Ability to demonstrate a good understanding of customers’ business challenges and needs
      • Self-motivated and self-managed
      • Team player - ability to work both within the product team and across other teams
      • Excellent work ethic, strong organizational skills & ability to meet deadlines
      • Willing to travel occasionally on business throughout the EMEA and the US
      • Language skills: English fluently, additional languages appreciated
      • Superior verbal, written, and presentation skills, including public speaking skills
      • Experience in working with inter-departmental stakeholders to successfully develop and deliver software products and solutions
      • Ability to lead without authority breaking down barriers between product areas and functions
      Remote work from home openings require consistent and strong internet access.

      HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

      Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

      Please review our Percona GDPR Privacy Policy.
    • 2 months ago

      D2iQ (formerly Mesosphere) is looking for an experienced Product Manager that can lead some of the strategic initiatives around Kubernetes and data services, as well as own the core of D2iQ's DC/OS platform. You will collaborate with customers, the open-source community, partners, engineering, marketing and other functions to build a great product and make it successful in the market. If you’re passionate about product, can identify patterns from customer needs, and create well-defined requirements and user stories to help engineers deliver fantastic software solutions, come join us!

      Our headquarters is in San Francisco, CA but we're open to remote candidates in the United States or Germany.

      Responsibilities
      • Define strategy and drive execution of cloud operations capabilities for D2iQ's strategic Kubernetes initiatives and existing product.
      • Own and prioritize the backlog; participate with engineering in sprint planning to represent customer requirements to ensure we build the right solution
      • Work closely with customers to understand their needs and validate product direction
      • Define features, user stories, requirements and acceptance criteria
      • Deploy, use and test your own product to accept and provide early feedback within the development lifecycle
      • Work with all other functions to enable, market and advocate your product.
      Requirements
      • Experience working with two or more of the following open-source technologies: Kafka, Cassandra, Spark, HDFS, Elasticsearch, Tensorflow, Jupyter, Kubernetes
      • Knowledge of the datacenter infrastructure market and current trends
      • Strong understanding of Distributed Systems: Install, Upgrade, Backup / Restore, Compatibility Matrix, OS Support, Logging, Metrics, UI, CLI, Telemetry, etc...
      • Strong understanding of the Cloud Service Provider and marketplace offering integration: AWS, Azure, GCP
      • Technical understanding in one or more of: containerization, virtualization, networking, storage, security, operating systems
      • Proven track record of shipping successful enterprise software products is a must
      • Master of lean product development methods and worked with Jira before
      • Data-driven decision maker
      • Detail oriented and passionate about a great user experience combined with the ability to back proposed decisions by data
      • Superb communication and presentation skills
      • Minimum 3-5 years of experience as a Product Manager
      • Preference for candidates based in the San Francisco Bay Area but remote applications in the US will be considered
      D2iQ - Your Partner in the Cloud Native Journey

      On your journey to the cloud, you need to make numerous choices—from the technologies you select, to the frameworks you decide on, to the management tools you’ll use. What you need is a trusted guide that’s been down this path before. That’s where D2iQ can help.

      D2iQ eases these decisions and operational efforts. Rather than inhibiting your choices, we guide you with opinionated technologies, services, training, and support, so you can work smarter, not harder. No matter where you are in your journey, we’ll make sure you’re well equipped for the road ahead.

      Backed by T. Rowe Price, Andreessen Horowitz, Khosla Ventures, Microsoft, HPE, Data Collective, and Fuel Capital, D2iQ is headquartered in San Francisco with offices in Hamburg, London, New York, and Beijing.

    • Hashi Corp (US or Canada)
      2 months ago

      Location: US Remote or Canada Remote

      About the role:

      Vault is HashiCorp’s multi-cloud security platform. Its open source community has tens of thousands of active, engaged users. Its enterprise users are some of the largest finance, healthcare, and technology companies in the world. Vault’s core use cases are in Secrets Management, Encryption and Access/Identity Management. As Vault is growing - in mind share, revenue, and team size, we are now focused on adding new use cases and enhancing existing enterprise use cases like disaster recovery & business continuity (Replication), multi-tenancy (Namespaces) among others. 

      This role is for someone who has expertise in core security technology and business critical enterprise software. You will help set the strategy, conduct user research, define requirements, and oversee execution across engineering and marketing. You will work closely with the Vault engineering team to support release cycles in order to continuously improve Vault workflows for in its core use cases. 

      Responsibilities:
      • Craft the product story by understanding the landscape, user needs, and HashiCorp principles.
      • Write detailed strategy documents to set the context for the product roadmap
      • Prioritize the product roadmap by taking feedback from Vault practitioners, partners, engineering, marketing, and the HashiCorp vision.
      • Conduct user research and write Product Requirement Documents (PRDs) to distill the research into requirements for engineering to deliver
      • Communicate product status to all partners. Keep sales and marketing updated on feature releases and keep engineering informed on feature requests
      • Help with sales and marketing collateral to educate on the product story and features (Website copy, whitepapers, sales decks, FAQs, etc)
      Skills and Experience:
      • 3+ years of product management experience with operator or developer products for Enterprise
      • Strong user and market research skills
      • Ability to organize multiple stakeholders towards a common goal
      • Analytical with the ability to prioritize and make tradeoffs
      • Strong technical acumen, with a solid understanding of infrastructure and open source
      Attributes we look for in successful product managers:
      • Humility
      • Listening to understand
      • Explain complex ideas simply
      • Written, verbal, and visual communication skills
      • Reflective
      • Responsible and takes ownership over work
      Skills you will practice as a product manager at HashiCorp:
      • Defining the product roadmap and strategy
      • Writing product requirements documents (PRDs)
      • Leading sales engineer and support education sessions
      • Enabling the go-to-market teams (sales, support, SEs, marketing)
      • Conduct customer interviews
      • Perform market research
      • Backlog management

       

       HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be. #LI-EC1

  • All others (2)

    • Kalepa is looking for Data Scientists to lead efforts at the intersection of machine learning and big data engineering in order to solve some of the biggest problems in commercial insurance.

      Data scientists at Kalepa will be turning vast amounts of structured and unstructured data from many sources (web data, geolocation, satellite imaging, etc.) into novel insights about behavior and risk. You will be working closely with a small team in designing, building, and deploying machine learning models to tackle our customers’ questions.

      Kalepa is a New York based, VC backed, startup building software to transform and disrupt commercial insurance. Nearly one trillion ($1T) dollars are spent globally each year on commercial insurance across small, medium, and large enterprises. However, the process for estimating the risk associated with a given business across various perils (e.g. fire, injury, malpractice) is still reliant on inefficient and inaccurate manual forms or outdated and sparse databases. This information asymmetry leads to a broken set of economic incentives and a poor experience for both businesses and insurers alike. By combining cutting edge data science, enterprise software, and insurance expertise, Kalepa is delivering precision underwriting at scale – empowering every commercial insurance underwriter to be as effective and efficient as possible. Kalepa is turning real-world data into a complete understanding of risk.

      Kalepa is led by a strong team with experiences from Facebook, APT (acquired by Mastercard for $600M in 2015), the Israel Defense Forces, MIT, Berkeley, and UPenn.

      About you:

      ● You want to design a flexible analytics, data science, and AI framework to transform the insurance industry

      ● You have demonstrated success in delivering analytical projects, including structuring and conducting analyses to generate business insights and recommendations

      ● You have in-depth understanding of applied machine learning algorithms and statistics

      ● You are experienced in Python and its major data science libraries, and have deployed models and algorithms in production

      ● You have a good understanding of SQL and non-SQL databases

      ● You value open, frank, and respectful communication

      ● You are a proactive and collaborative problem solver with a “can do” attitude

      ● You have a sincere interest in working at a startup and scaling with the company as we grow

      As a plus:

      • You have experience in NLP and/or computer vision

      • You have familiarity with Spark, Hadoop, or Scala

      • You have experience working with AWS tools

      What you’ll get

      ● Work with an ambitious, smart, and fun team to transform a $1T global industry

      ● Ground floor opportunity – opportunity to build the foundations for the product, team, and culture alongside the founding team

      ● Wide-ranging intellectual challenges working with large and diverse data sets, as well as with a modern technology stack

      ● Competitive compensation package with a significant equity component

      ● Full benefits package, including excellent medical, dental, and vision insurance

      ● Unlimited vacation and flexible remote work policies

      ● Continuing education credits and a healthy living / gym monthly stipend

      [IMPORTANT NOTE]: Salary ranges are for New York based employees. Compensation for remote roles will be adjusted according to the cost of living and market in the specific geography.

    • This Senior Manager, Technical Writing position is 100% remote.

      A brief overview:

      GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, the maturity of our different product categories, and an overview of the product vision you’d contribute to when working here.

      Right now, we’re in a period of growth, we’ve more than tripled the size of the Technical Writing team over the last year and we’re increasing the number of GitLab employees to over 2,000 this financial year, too.

      As a Senior Manager, Technical Writing at GitLab, you will be responsible for growing and managing a team of talented Technical Writing Managers. Each of these Technical Writing Managers oversees a team of Technical Writers who are embedded in cross-functional, stage group teams. We follow a Git-based, docs-as-code workflow, adopting a Docs-first methodology in our documentation practices. The work you will oversee will be impactful and highly visible to millions of our users across the globe.

      What you can expect in a Senior Manager, Technical Writing role at GitLab:

      • You’ll advocate for good documentation practices, continually looking to improve the workflow of Technical Writing Managers and Technical Writers, while ensuring our docs-first methodology is visible across our engineering and product function.
      • You’ll create space for collaboration within our Technical Writing team.
      • You’ll foster deep relationships between Technical Writing, UX, Product, Customer Support, Engineering, and other cross-functional partners.
      • You’ll work with your direct reports to build out a documentation strategy for their respective stage groups.
      • You’ll build out a career development plan for Technical Writers and Technical Writing Managers.
      • Your approach to management should be informed by our view on what is required of a Manager at GitLab. Here, we default to asynchronous communication, so your management style will need to work in the context of our all-remote, global team.
      • You’ll collaborate with our UX Director to define OKRs for our documentation practice. These OKRs will shape your team’s process, define your responsibilities as a manager, and feed into the responsibilities of your direct reports.
      • You’ll play a part in the evolution of our UX and documentation culture as we take the next steps in expansion.
      • You’ll enable community contributions and advocate for their importance within the team.
      • You’ll champion the importance of participation in critiques, content creation, and speaking engagements.
      • You’ll foster a safe space for your team, somewhere they’re comfortable sharing feedback and advocating for change they see as necessary.
      • You’ll play a big part in hiring a team of world-class Technical Writers and Technical Writing Managers. Our growth is set to continue as we mature our product, and you’ll need to be highly engaged in the recruiting process as we scale our team across the globe.

      Projects you might work on as Senior Manager, Technical Writing:

      When working with your direct reports and the UX Director, you’ll define a strategy for documentation and content design for each of our product categories. You’ll also work with cross-functional partners to identify and remedy pain points in our documentation process.

      You should apply if:

      • You’ve got experience managing a team of Technical Writers who are documenting complex web applications, enterprise software, or developer tooling.
      • Your knowledge, vision, and experience will enable you to play a key role in shaping the next evolution of DevOps tooling.
      • You’ve got experience overseeing a team that uses static site generators and manages docs as code.
      • You’re comfortable developing a department in a rapidly scaling start-up environment.
      • You’re driven to manage a team that is documenting a complex product with cross-functional users and continually evolving needs.
      • Mentoring, leading, and growing your team is truly motivating to you.
      • You’ll thrive in our all-remote environment where communication is largely asynchronous.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
      • You'll thrive in an environment where self-learning and self-service are encouraged and instilled as a part of our culture.

      What it’s like to work here at GitLab:

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 56 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe. Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our synchronous approach to communication.

      We’ll also help you set up your home office environment, cover your home internet subscription, pay for your membership to a co-working space, and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.

      Hiring Process

      Our hiring process for this Senior Manager, Technical Writing position typically follows six stages. The details of this process can be found at the bottom of our job family page.

      ]

      Remote-US