Remote ember Jobs in February 2020

197 Remote ember Jobs in February 2020

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  • Hottest Remote Jobs

    • 2 days ago

      CVEDIA is a funded AI company that develops deep learning solutions for some of the largest organisations on the planet. We develop and license solutions for computer vision systems. CVEDIA is seeking an ambitious and intelligent Account Executive to contribute to our growth. This position will be responsible for developing new business across verticals including ADAS/AD, Agricultural, Industrial and Infrastructure.

      In this role, you will have the opportunity of working in a team of exceptionally talented and driven individuals who are all making a massive impact on our business. There is no micromanaging or babysitting at CVEDIA, everyone here drives their own ideas all the way from start to finish, everyone is given an equal opportunity to flourish and see the fruits of their labour.

      Responsibilities Include

      • Effectively building and managing a pipeline of 30 to 50 active opportunities
      • Closing of client contracts ranging in size from $50k to $1 Million a year in ARR
      • Collaborating with internal stakeholders and customers to recognize and develop new market opportunities
      • Exploring creative licensing opportunities and championing their success
      • Accurate forecasting of pipeline and consistent delivery of quota
      • Maintaining a high level of attention to detail and precision in communication

      Key Qualifications Include

      • Proof of meeting and exceeding sales goals
      • Ability to deliver presentations and speak to technical capabilities of the solution
      • Passion for working in a fully virtually distributed remote startup environment
      • Enthusiasm to contribute to a rapidly growing and innovative company culture
      • Intelligence and ability to quickly establish credibility with a technical buyer

      What We Offer

      • Fully distributed team, located in 19 countries
      • 4 weeks paid holiday per year
      • Yearly team meetup - this year we went to Portugal!
      • Anti-discriminatory company culture - we won’t discount you for things like needing to pick your kids up from school, your age, your ethnicity, or your gender
      • An excited, communicative, and helpful team - we keep our work environment positive, but we also place importance on honesty

      Our Values

      1. Passion - We need both energy and passion to develop cutting edge AI. To succeed at CVEDIA, you’ll need to have a strong investment in both your career and the role of AI in the future of the planet.

      2. Commitment - CVEDIA has the opposite of a "quick-n-dirty" mentality. Every aspect of our technology has been meticulously built, and is always the product of very hard work.

      3. Autonomy - Carrying confidence in the work we do individually is required to work at the pace that we do as a team. Academic research, tutorials, and even creating our own solutions with the tools we have are all on the board during a regular day's work.

      4. Joy - It's one of our greatest strengths to bring joy and excitement into our workplace. We carry this energy into meetings, project planning, and our dedication to our work, and focus on work that feels meaningful.

      5. Communication - Honest discussions are imperative to the flow of work and ideas. Team members need to be able to effectively communicate complex ideas to those who don’t work in their field. It's a regular occurrence to spontaneously discuss plans and ideas with any team member on the fly, including our CEO or CTO. Each team member is respected equally and acts as a valuable contributor.



      How to Apply

      • Please state in the subject the job position you are applying for
      • Please mention your city and country of residence in your application
      • English applications only - a professional speaking and writing command of English is required for this role
      • Due to time zone difficulties, we’re currently only accepting applicants in North America or European timezones.

      For more information about us and videos of our work, please check out CVEDIA.COM


    • Toggl (North and South America)
      3 days ago

      Want to sell software that has been selling itself for years? 

      Want to join a brand new sales team and partner with a marketing team that delivers quality leads in abundance? 

      Look no further.

      Toggl has over 400,000 daily active users worldwide; our tool is a market leader with massive untapped potential for market penetration.

      Teams at most of the Fortune 5000 are using us but their organisations don’t know it, and they’re missing out on valuable data that could drive increased efficiency and profit.

      Toggl is a time tracker so simple people actually use it, and so powerful it has transformed the way teams worldwide think about each valuable minute of their working day. 

      So why do we need you? One word: potential.

      Toggl has the potential to be so much more, to so many more. We need someone whose potential matches.


      About you

      Here’s the truth: the Sales team is brand-new. We need a team of quick-thinking problem solvers to kick this off right in 2020. 

      You approach problems with an entrepreneurial mind and you want to be acknowledged and compensated for that. You are always looking to optimise: your processes, your understanding, and your environment. You want to get results, and know that your contributions matter. You value relationships highly and find it easy to connect with others. You also love to travel and experience the world – especially with other fantastic human beings.


      About our team

      Toggl is a distributed team of 85+ people working remotely from 30+ countries. We take pride in our professional, learning-oriented and friendly working environment that values work-life balance and constantly doing our best in every aspect of our work. You can work from anywhere in the world, because we know great people do awesome work wherever they are. Every few months we travel to meet up somewhere in the world and spend some quality time together. Our business is profitable with a healthy margin and we are built with no outside investments, so you can count on a stable working environment.


      Some benefits

      • 24 days of paid time off a year, plus your local holidays.
      • 2 company retreats and 2 team meetups a year (expenses covered) for team-building.
      • Laptop and a €2,000 budget to set up your home office.
      • Reimbursement for co-working space rent or internet service at home.
      • Opportunities to attend training, workshops or conferences.
      • Monthly reimbursement for gym membership, massage and other things to improve your health.
      • Support for buying a phone, eyeglasses or tools you need for doing your best work.

      The base salary for this position is $60,000 USD annually with $60,000 1st-year commission OTE.

      You can work from anywhere in the Americas.


      Apply now!

      All it takes to apply is answering a short skills test that assesses your expertise. Only candidates who do well on test will be considered.

    • 3 days ago

      Howdy 👋 We’re the folks at SkyVerge, where we build products (like Jilt and WooCommerce Memberships) that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 34 people distributed all over the world.


      We’re looking for a full-stack engineer to join our growing engineering team and build fast, secure, and maintainable code in PHP.


      You should be...

      • Experienced with PHP and JavaScript, ideally in a WordPress-specific role

      • Able to translate technical descriptions into detailed engineering implementation tasks

      • Detail-oriented & curious, with a drive to understand and solve technical challenges

      • A self-starter, able to work in a remote environment without constant supervision

      • Committed to constant improvement, learning, sharing your knowledge, and building meaningful relationships as a member of a highly efficient, fast paced team

      • Excited to work in a team oriented environment with an emphasis on growing and helping one another


      Bonus points if you also have…

      • WooCommerce experience

      • Experience with payment gateways, especially integrating with their APIs

      • Experience with front-end frameworks like React

      • Experience working in an Agile development team


      You’ll be responsible for…

      • Building features and fixes based on well defined specifications for multiple products

      • Investigating and fixing bugs reported by users or support team members

      • Performing user testing on your own code and providing code reviews to team members

      • Participate in the full development lifecycle from research and planning of engineering implementations to QA and deployment

      • Adding to our internal wiki/documentation

      • Assisting our support team with troubleshooting challenging issues

      • Contributing to our own open-source code (like our plugin framework) and the wider community, like WooCommerce and WordPress


      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do

      • A team oriented approach focused on helping everyone grow

      • Competitive salary

      • Annual company retreats (read about our last adventure in Scotland!)

      • Fantastic benefits: 28 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!

      • Transparent culture (check out our team wiki)


      Curious to hear more? Learn more about the position and apply here. Applications accepted through March 6th. We can’t wait to meet you!


      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

    • You will troubleshoot for YouTube creators and brands with the most popular YouTube Chrome Extension. We handle everything from billing issues and password resets, to QA testing and bug reports. Our multilingual CS department also helps to translate a good portion of not just our help documents and marketing materials, but the app itself!

      vidIQ is searching for an experienced candidate who wants to join our remote Customer Support team. This employee can be located anywhere in the world where you get great internet access, but will need to be able to work a set schedule of Monday through Friday from 3pm to 11pm Pacific and we are specifically looking for a representative who can help our users who speak French.


      Job Requirements

      The minimum requirements to be considered for a Customer Experience role at vidIQ:

      1. Native English fluency, written, spoken and listening skills
      2. Available up to 8 hours a day, 5 days a week
      3. Required to have access to broadband internet with reliable connection
      4. Required to have a Windows, Mac or Linux computer and be comfortable troubleshooting your own system
      5. Required to have an iPhone or Android mobile phone for troubleshooting our soon-to-be-released mobile app
      6. Previous Customer Service experience with a remote tech/SaaS company
      7. Demonstrative experience being self-directed and autonomous
      8. Is naturally empathetic and gets a kick out of solving others’ issues

      These additional skills are the ones that will catch our eye!

      1. You have the ability to write with native fluency in French.

      2. You are a YouTube creator- What’s your channel?

      3. You know your way around the Intercom customer messaging platform

      Other things to know about vidIQ

      • We are a small, remote team in different time zones and communicate with a variety of tools through the day. You should feel comfortable in this situation.
      • We want to be the best platform for video creators. Everything we do is to build trust with our users and help them improve at their craft.
      • We expect team members to be very independent and capable of handling their responsibilities professionally and timely.
      • This is a full-time role and we are not open to short-term contracts.

      If you think that you might be interested but maybe don't match 100% of the requirements, we would still love to hear from you! We at vidIQ pride ourself on providing equal employment opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, or sexual orientation.


    • 1 week ago

      Last Call Media is looking for a Producer / Product Owner to join our team! 


      The Role

      Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 


      Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 


      What you’ll do:

      • Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

      • Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

      • Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

      • Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

      • Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

      • Expand relationships with existing customers


      What you’ll bring:

      • A proven track record of leading the delivery of digital products and services that delight customers.

      • 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

      • A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

        Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

      • Experience and/or a desire to work remotely.

      • The ability to travel for conferences, client visits, or workshops, ~10% travel.

      • Ability to work efficiently, sometimes under tight deadlines


      It’d be nice if you also had: 

      • Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

      • Familiarity with other popular web development technologies, third party applications and platforms.

      • Experience or an interest in sharing your knowledge and experience at industry conferences 

      • Familiarity with Atlassian tools, such as Jira and Confluence.


      All of us at LCM pride ourselves on being:

      • Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

      • Highly communicative

      • Able to work independently 

      • Comfortable asking for help

      • Experienced with communicating directly with clients

      • Eager and motivated to learn new concepts

      • A team player in a collaborative environment 

      • A fast learner

      Salary range: 

      $60,000-90,000 USD


      Application Process

      Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

      To apply visit: https://lastcallmedia.com/careers


      This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

    • Do you live and breathe digital marketing, funnel optimization, and conversion? Are you passionate about building a world-class SaaS brand? Can you lead and inspire a team to help you get the job done?


      Adalysis is an award winning suite of tools (SaaS) used by thousands of digital marketers from around the world to help them manage their Google Ads and Bing Ads campaigns. 


      We are seeking a full time Marketing Manager with excellent analytical skills and a proven track record in PPC to lead our marketing efforts. As a high growth SaaS business we are seeking an exceptional candidate to drive campaign output across all digital channels. You will work directly with the founder to help us reach ambitious growth targets. 



      Responsibilities:


      • Devise a marketing strategy across all digital channels (SEO, PPC, Paid Social, Email, Display, Partnerships, PR)

      • Management / execution and tracking of campaigns, focusing on ROI and conversion  

      • Careful analysis of Analytics data and setting up funnels and event data 

      • Oversee and manage website content 

      • Ability to source, hire and manage new team members to support your efforts 

      • Work with designers/developers/copywriters to improve our web presence 

      • Manage split testing of landing pages to improve conversion

      • Manage our content and social media accounts

      • Comfortable on the phone and conferences when speaking to clients



      Key Requirements:


      • Full time dedicated person, working remotely in the UK or Western Europe (within 2 hours of GMT)

      • Fluent in written and spoken English, excellent communicator, knows how to listen

      • Knowledge of all digital channels: PPC, SEO, email, social, content, display

      • PPC knowledge is particularly important with the ability to understand what our tool does and the problem it solves for our clients 

      • Experience in SaaS tools is preferable

      • Comfortable with a high level of initiative and a clear focus on delivering results

      • Flexible, adaptable and organised

      • Available on Skype / Slack (primary means of communication) during working hours



      In return we offer:


      • A better work life balance. Work from home in your own time and space.

      • Flexible working hours

      • £150 day on an independent contractor basis

      • Take unpaid holidays as needed 

      • The space to use your own initiative without being micromanaged 

      • The opportunity to grow with the company and build your own team

      • Access to tools, budget and resources to help you get the job done

    • At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live.

      We're a multidisciplinary, fully remote team that’s passionate about creating products, like Todoist and Twist, that improve people’s lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made.

      When you become a Doister, you’re not only joining a global, remote-first company, but a team of 70+ people who value:

      • Independence. Others can trust that you’ll deliver on time and your teammates don’t need to worry about you keeping your word.

      • Mastery. You love what you do and care deeply about the quality of your work, down to the smallest details. You’re continuously learning and pushing yourself to the limits of your ability. You're never satisfied with the status-quo.

      • Communication. Your communication is clear, concise, and engaging whether you're explaining a complex idea or providing feedback to a teammate.

      • Balance. You're mindful about cultivating a healthy work-life balance. You care about the well-being of yourself, your team and the people around you.

      • Impact. You're able to take a bird's eye view to pinpoint and then solve issues that have a high impact on our customers, our team, and our company. You're committed to the health and success of both your teammates and Doist as a company.

      We invite you to visit our blog to learn more about us, our values, and how we work.

      The Frontend team at Doist is looking for a new developer to join their ranks to build the best possible user experience for millions of user across multiple products.

      How we work:

      The Frontend team is responsible for all code that runs in a browser. Be it the web apps of Twist and Todoist, browser extensions, electron apps or our landing pages.

      Our main product work happens inside cross-disciplinary teams, that we call squads. You can read more about this in our blog. We have a rotating Hero role whose main responsibility is to tackle support issues, fix bugs and work on smaller improvements. On top of that everybody on the team gets a day per week to spend on Housekeeping; during this time we pay back technical debt, fix bugs and in general improve the health of our code base.

      We believe in picking the most effective tools to do our best work. At the moment this means most of our communication happens asynchronously in Twist. Code and bugs are managed and reviewed in GitHub. Team meetings are done in Zoom.

      We don't have a lot of scheduled meetings. Once a week the team meets to discuss the previous week and plan the next one. Once a month the whole team comes together for a retrospective to share candid feedback and take a look at the coming month.

      Day-to-day work:

      What your work will look like on a day-to-day basis:

      • Implement features. From proposal, through specification and implementation, to maintenance. You're encouraged and expected to propose things that you think can be a good addition to the product.

      • Provide feedback. When planning a feature you're expected to provide feedback on expected challenges and unknowns as early as possible.

      • Improve the code quality. With time, our code accumulated some technical debt, which we pay off. Often we do it while we make features, but we also dedicate time to housekeeping each week.

      • Be a responsible & exemplary team member. We do code reviews, refactor code, learn new things and share our knowledge. You might also be appointed mentor of a new comer

      • Lead a squad. From time to time you might be a squad leader which bears the responsibility for the success of the project. In practical terms, you plan the squad work and orchestrate its execution. You balance this activity with hands-on work within the same squad.

      • Be a Hero. During this time you'll be working closely with the support team to triage and fix bugs from users. Also, you help speed up code reviews and support other teams in their projects.


      To thrive as a Frontend Developer at Doist:

                                > You feel that our values resonate with yours, and you see how they can act as guidance for your day-to-day work.
                                > You have experience in building complex interactive web applications.
                                > You have solid knowledge of modern JavaScript and React (Bonus: Redux)
                                > You have experience in writing automated unit, integration or end-to-end tests.
                                > You have experience in measuring, analyzing and fixing performance problems.
                                > You're able to use and customize tools (e.g. webpack) to streamline our development and build processes.
                                > You're able to work autonomously and stay self-motivated. Previous experience working in remote team is a bonus.
                                > You are fluent in written and spoken English.

                                Benefits:

                                              We’re bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We’ve built a benefits package that invests in our employee’s long-term personal and professional growth and well-being. Here’s a sample of what that includes:

                                              > Competitive compensation.
                                              > Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).
                                              > Generous paid vacation + national holidays. You’ll receive 40 days of paid time off to use on vacation and holidays.
                                              > Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.
                                              > Health & well-being stipend. You’ll have a monthly budget to spend on the things that keep you happy and healthy like a gym membership, books, snacks, internet, and health insurance.
                                              > Amazing people. Being a part of the Doist team means you get to work with incredibly diverse, talented people who also enjoy having fun!
                                              > Annual company retreats. Although we work remotely, we still enjoy bringing the whole team together to get to know each other, bond, and have face-to-face discussions in places like Spain (2015), Iceland (2016), Greece (2017), Chile (2018), and the Azores (2019) .
                                              > Meaningful work. Working at Doist isn’t just about getting a job done; it’s about working together to positively influence people and teams all over the world.
                                              > So much more!

                                              ---

                                              All information collected through this application is stored in Workable, Doist’s Applicant Tracking System, where it will be used for recruitment purposes only. For more information on how we handle candidate data at Doist, we invite you to review our recruitment privacy notice. For questions, please contact us at [email protected]


                                            • Helpscout (Remote)
                                              4 weeks ago
                                              As a member of our Ops team, you will be at the heart of nearly every application, tool, and service at Help Scout. The work you do everyday will reflect the team mission: Ensure uptime and security across all of our applications while developing and supporting tools to enable customer bliss.

                                              To help us with our mission, we are seeking an experienced Ops Engineer to join our team. You will have a direct impact on Help Scout’s success, while helping more than 10,000 businesses around the world. While customers love our product, it means nothing if they can't access our services with great performance.


                                              Technologies we work with
                                              • AWS, Linux (Ubuntu/CentOS), Chef, Git/Github, RabbitMQ, AWS Aurora MySQL & PostgreSQL, MongoDB, Redis, Jenkins, Docker/Compose, New Relic, Sensu, PagerDuty, Ruby, Go, Python, Java, and PHP.


                                              About the role
                                              • You’ll be working on a small team of six (that includes one of our co-founders) and in collaboration with our software developers to build, deploy, secure, manage, and optimize highly-available, fault-tolerant, and horizontally scalable systems in AWS.
                                              • Ideally, we are looking to add a team member in the North or South American timezones.
                                              • Our engineering teams communicate mostly via Slack and are committed to remote, agile development. When your code is ready, you’ll create and send a pull request with test cases and tag your team for review. 
                                              • We are investing heavily in continuous integration and delivery and strive to uphold immutable infrastructure standards. 
                                              • You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
                                              • In order to ensure excellent service to our customers, you will be part of our rotating on-call team.


                                              A note about on-call
                                              • The 6-week rotation follows this format: 1 week on backup on-call(which rarely sees much action), 1 week of being on-call, followed by a 4 week hiatus from on-call.
                                              • Our on-call shift is not particularly wearisome, but as a thank you for carrying the weight for the week, the day following your shift is a free day off if you want to take it. We want you happy, healthy and well-rested!


                                              About you
                                              • You have a growth mindset, a passion for learning, and are willing to lean into discomfort for the good of our customers and product. 
                                              • You became an engineer because you like building systems, tools or products that help people.
                                              • You write code and scripts that other engineers can easily read and understand and you welcome reviews and feedback from your peers. You are comfortable writing tests and you thoroughly verify your work before you deploy. 
                                              • You’re a great communicator and have an excellent command of written and spoken English.As a remote company, we rely on clear communication for collaboration and execution. 
                                              • You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work and time-management style to be remote-friendly.
                                              • You are helpful and empathetic and care about building on our company culture that embraces these qualities.
                                              • You have a deep understanding of what it takes to run SaaS at scale and have a solid understanding of Linux systems and networking; from kernel to shell, system libraries, file systems and client-server protocols.
                                              • You are proficient and comfortable in the AWS ecosystem.
                                              • You are adept at automating service and infrastructure configuration via industry standard tools (E.g. Chef, Terraform).
                                              • You have experience building continuous deployment and testing tools. (Docker, ECS, EKS, Kubernetes)
                                              • You design and build systems that work well and fail gracefully.
                                              • Security engineering is near and dear to your heart; you build with and advocate for a security mindset when implementing new features and infrastructure.
                                              • You have experience working with MTAs (e.g exim, postfix) and SPAM filtering (e.g. rspamd, SpamAssassin)
                                              Benefits
                                              Competitive salary - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.

                                              Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.

                                              Long-term/short-term disability insurance & life insurance - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).

                                              Flexible vacation - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.

                                              Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. Read about what our CEO did.

                                              Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.

                                              401k with 1% match- via Betterment for Business (currently US only)

                                              Personal Development stipend - Up to $1,800 per year to improve your craft

                                              Great tools - Each employee will be provided with a Mac laptop and display (or equivalent equipment of choice). We’ll also purchase any additional software or hardware you need.

                                              Home office stipend - Every new hire gets $1,500 USD to furnish their home office, and up to $350 USD per month if you'd like to rent a co-working desk somewhere.

                                              Complete transparency - Everyone has full access to business metrics and financial information about the company.

                                              About Us
                                              Help Scout is made by roughly 110 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 10,000 paying customers in 140+ countries.

                                              Why Help Scout?
                                              We're remote. It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are helping to write the playbook — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.

                                              We’re passionate about diversity and inclusion. The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here’s our 2019 report. 

                                              We're committed to SMBs for the long term. Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly value being customer-centric (like us) and want a product that shares their values.

                                              We're leaving the world better than we found it. Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through Help Scout for Good? Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.

                                              Our commitment to you
                                              We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
                                          • Software Development (97)

                                            • Skylight (US only)
                                              Today

                                              Skylight (https://skylight.digital/) is at the forefront of a civic movement to reinvent how the government serves the public in a digital world.

                                              Were looking for a DevOps Engineer to join our talented team of technologists in driving this movement forward.

                                              Youll be a key part of our small, but rapidly growing team, which consists of former Presidential Innovation Fellows, founders of 18F, and members of the U.S. Digital Service.

                                              We work in small, fast, agile teams to create exceptional customer experiences and enduring solutions out of the governments most complex design and technology challenges. The work is challenging, but highly rewarding.

                                              Benefits

                                              We focus on supporting you in a variety of ways:

                                              • Competitive salary
                                              • Opportunities for an economic stake in the company's success
                                              • Performance bonuses, referral bonuses, publication bonuses, and public speaking bonuses
                                              • Medical insurance, dental insurance, vision insurance, short-term and long-term disability insurance, life insurance, dependent care FSA, healthcare FSA, and health savings account
                                              • Dollar-for-dollar 401(k) match up to 10% of your salary
                                              • Flexible paid-time-off policy (minimum of 29 days), which covers any type of leave (such as holiday, sick, and vacation) that you need or want to take
                                              • Minimum of 9 weeks paid time off for all eligible new birth, adoption, or foster parents
                                              • Annual $2,000 professional development allowance
                                              • Annual budget of up to $750 for tech-related purchases
                                              • Access up to $1,000 before payday to cover emergency expenses
                                              • Incentives for living in a HUBZone area (https://maps.certify.sba.gov/hubzone/map), including relocation assistance and a monthly stipend to help offset the cost of rent or mortgage
                                              • Remote-friendly work environment
                                              • An environment that empowers you to unleash your superpowers for public good

                                              We participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

                                              We're an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

                                              Skills & requirements

                                              What you’ll do:

                                              • Engineer an incredible experience for developers who are working in web-based environments such as Ruby, Python, Java, and Node.js through automation, virtualization, and process improvement

                                              • Achieve technical excellence by advocating for and adhering to lean-agile engineering principles and practices such as simple design and automated testing

                                              • Represent Skylight's culture of delivery when interacting with government stakeholders and other contractors

                                              What we’re looking for:

                                              • Expertise in the areas of version control, deployment automation, continuous integration, test automation, monitoring, proactive notification, and “shift-left security”

                                              • Able to deploy and configure services using infrastructure as a service providers such as Amazon Web Services and Microsoft Azure

                                              • Able to solve problems using scripting and programming skills

                                              • Able to administer Linux-based systems, as well as Apache-based web servers

                                              • Experience with Elasticsearch and Docker

                                              • Experience creating secure systems while enhancing the privacy of all system users

                                              • Experience working within a multidisciplinary, agile team format

                                              • A mindset and work approach that aligns with our core values (https://skylight.digital/culture)

                                              • Ability to travel from time to time

                                            • Bold Penguin (Eastern Time +/- 2 hours)
                                              Today

                                              We didn’t create Bold Penguin because commercial insurance is broken. It isn’t. But as the world has gotten more connected and digitized, commercial insurance lags behind—creating a fragmented landscape where businesses, agents, and insurance companies struggle to interact in a smooth and easy way. That’s why we’ve built a highly efficient exchange that cuts the friction out of commercial insurance by connecting everyone to the right quote in record time.

                                              Powering the world of insurance is no small feat, so we’ve brought on a team that's not only incredibly talented but also passionate about our potential to upgrade the entire industry. As more and more companies big and small depend on our technology to operate in the commercial insurance space, we’ll need the best talent all around to support our growth. That’s why we’re looking at you (yes, you!) to make a bold move and join our adventure.

                                              Your  Role

                                              As a Cloud & Site Reliability Engineer, you will be a subject matter expert in building highly reliable, highly scalable features and infrastructure. You’ll use DevOps principles to ensure that Bold Penguin’s software systems are always available and ready to scale to meet growing demands. 

                                              Click here to learn more about DevOps on the glacier

                                              What You’ll Do

                                              • Ensure the reliability, performance, and availability of our platform by working as part of a cross-functional product team
                                              • Participate in agile ceremonies such as iteration planning, retrospective, and daily standups
                                              • Be part of the shared on-call rotation and proactively research possible issues affected the availability of our platform
                                              • Understand and clearly articulate tradeoffs in architecture decisions with regards to cost, security, operational efficiencies, performance, and availability
                                              • Build and maintain infrastructure with executable code (IaC) and automated delivery pipelines
                                              • Be passionate about Cloud/DevOps/SRE concepts such as Immutable Infrastructure, Cattle vs Pets, Infrastructure as Code, Delivery Pipelines

                                              Skills & Qualifications

                                              • Deep, hands-on expertise with AWS Cloudformation and other Infrastructure as Code tools
                                              • Experience with Amazon Web Services; specifically EC2, ECS, ELB, CodePipeline, RDS, Redshift, S3, IAM, and Lambda
                                              • Ability to articulate Cloud & DevOps concepts to a variety of technical & non-technical team members
                                              • Bonus points for expertise in implementing security & compliance frameworks such as SOC/2, NIST 800-53, and NIST 800-171 especially in Amazon Web Services
                                              • Bonus points for AWS Certifications 
                                              • Bonus points for familiarity with microservices architectures, Ruby on Rails and/or ETL tools such as Fivetran.
                                              • Experience working at technology companies and startups desirable
                                              • 2-4 years + of working remote, full time, and/or with full time co-located teams across different time zones.

                                              BONUS POINTS

                                              • Full-stack expertise in multiple tiers of modern web applications (e.g. front end, back end, infrastructure, etc.)
                                              • Open-source contributions and/or speaking experience.
                                              • Previous work experience in insurance and/or experience with policy rating very desirable.
                                              • You love Penguins! ;P

                                              TRAVEL TO THE "GLACIER" (please read)

                                              • We are firm proponents of "seeing eye to eye by meeting face to face". As such, our remote team travels in once a quarter for a full day of collaboration, goal setting, team building, etc.  Are you able to make this work?  In addition to this we also ask that, if hired, you are able to make the first week onsite for onboarding/training. 

                                              PENGUIN PERKS

                                              • For a healthy colony.
                                                • Our plan covers 50% of your Medical Premiums – Health - HRA, Dental, Vision, and Life Insurance, as well as Short & Long Term Disability (Trust us, the benefits are great!
                                              • Penguins plan for the future.
                                                • 401k Match program, up to 4%! 
                                              • Parental Leave
                                                • 16 weeks of parental leave (your kids need you there!)
                                              • Need a vacation?
                                                • Unlimited PTO - Please take a vacation - you need it and we applaud it and in fact we require you take 10 days off!
                                              • Hungry? Thirsty?
                                                • We offer free snacks and drinks, as well as catered lunch every Monday (even to our remote employees...nomb nomb nomb)
                                              • Penguins need to learn!
                                                • We support your professional growth. Certifications, training, memberships, and conferences are actively encouraged—and often covered.
                                              • Penguins are social creatures and love to play!
                                                • We have frequent happy hours, company events, and outings. What kind of company would we be if we didn't have some fun!?!? 
                                              • Penguins give back.
                                                • We offer volunteer opportunities every month!  There is no better feeling than giving back =)
                                              • Don’t want to move to Columbus?
                                                • We offer up to 100% remote engineers!
                                                • You must be OK visiting the office for a day or two every quarter - we are all about that camaraderie! 

                                              Penguins believe in inclusion. That’s why we’re proud to be an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, beak size, or inability to fly.

                                            • Quickly maturing startup seeking like minded Sr. Backend-leaning Fullstack Engineer! PacketFabric redefines how companies procure, consume, and manage their network connectivity. The technical team is a small, talented, and close knit group and we need a team member to help us accomplish our goal of making the best darn carrier network on the planet.

                                              Description

                                              • As a well rounded software engineer, you should definitely be the type that appreciates diversity in your day, and challenges outside of your comfort level! A typical day in the life of a PacketFabric senior software engineer might include these types of activities:
                                              • Designing a deterministic lifecycle workflow for our next product offering.
                                              • Writing core platform code for a new feature, and unit tests for functionality.
                                              • Refactoring and improving existing code for performance and simplicity. For example, breaking a large method into smaller, more maintainable and easily tested methods.
                                              • Building command line tools to help network engineers better manage network state.
                                              • Researching additional ideas, you may have to improve the product/platform overall and sharing with the team.
                                              • Interacting with customers and/or sales on a bug in the software, quickly resolving it, and coordinating across the team to push a fix.
                                              • Working with backend engineers and discussing quirks in network protocols and network interconnection which translate rapid API and UI changes.

                                              Requirements

                                              • The right candidate will have an abundance of hard core programming skills, have solid instincts for API usability and design patterns. You are probably a full stack developer who naturally gravitates towards work on a product core. You know how to sacrifice algorithmic elegance for getting it done on deadline. More specifics include:
                                              • Extensive experience with Python and PHP in large applications developed in a team environment.
                                              • Expert unit tester.
                                              • Experience in large scale distributed systems.
                                              • Extensive experience with the HTTP protocol and developing and using RESTful APIs.
                                              • A solid understanding of OO programming paradigms.
                                              • Experience with a message queue system like RabbitMQ or Kafka.
                                              • Experience using NoSQL data stores like Redis.
                                              • Be completely at home on any *nix command line and building your own tools.
                                              • Very comfortable using Git in a team environment (i.e. pull-requests, branch management, rebasing).
                                              • Experience working in an environment leveraging remote communication collaboration tools like Slack, Zoom etc.
                                              • Never being afraid to venture boldly where none have gone before and develop code where there are no previous libraries to draw from.

                                              Preferred Experience

                                              • A huge plus for actually doing any router/switch configuration or infrastructure automation.
                                              • Previous exposure to layer 2/3 networking protocols and concepts such as IPv4/6, VLANs, VPNs, BGP, etc.
                                              • Experience with Python-based web application frameworks like Flask, Django, or Sanic
                                              • Any experience interacting with physical world equipment - industrial, medical, etc
                                              • Experience creating highly maintainable Javascript.
                                              • SQL experience.
                                              • Experience with Vue.js, Angular and AngularJS.
                                              • GraphQL
                                              • Experience creating large scale data visualizations of any type.
                                            • We’re building new ways to interact with WordPress. They’re simple, fast, and highly usable. They’re written in the latest web technologies and are used by millions of people. We want your help to expand our reach and keep our approach fresh. 

                                              What have we worked on recently?

                                              • Gutenberg is a new block-level editor with clean abstractions for users, too, not just developers.
                                              • Jetpack is a plugin that brings cloud-scale features to self-hosted sites and our latest addition is Rewind, think git for WordPress sites.
                                              • WooCommerce is the most popular e-commerce platform on the web
                                              • To view more of our recent work, check out our longer product list on Automattic.com.

                                              How do we work?

                                              • We’re kind to each other and our users – we strive to build a positive, supportive, and inclusive culture of cohesive teams focused on delivering value to our customers.
                                              • We work as a global and distributed workforce resulting in a unique way of working built around our creed
                                              • We offer flexible work arrangements allowing our team members to work when they feel best.
                                              • We open-source! We’re cool with open-sourcing everything except passwords, or secret keys.
                                              • We ship often, deploying many times daily with the help of peer code review, continuous integration, and our global workforce in over 70 countries.
                                              • We welcome collaboration, and you can be involved in any discussion across our many communication channels.

                                              The JavaScript Engineer position might be a good fit if you have:

                                              • A rock-solid understanding of the core JavaScript language, HTML5, and CSS3. Experience working on accessibility is a plus.
                                              • Familiarity with a server-side language like PHP, Ruby, or Python.
                                              • Proficiency developing well-structured web applications using modern JavaScript tools like React and Redux.
                                              • A real passion for crafting experiences that users rave about.
                                              • The ability to iterate and ship ideas quickly, with maximum autonomy and teammates ready to support you. 

                                              Extra credit:

                                              • WordPress programming experience.
                                              • Open source contributions or contributions to programs designed to help underrepresented people enter the tech field.
                                              • Experience working on accessibility.
                                              • Data analysis experience, and understanding of how analytics can help with product decisions.
                                              • Knowledge of tooling and build systems.

                                              Speaking of interests and skills, here are some areas in which you can grow and have further impact in the future at the company:

                                              • Leadership – we offer a variety of leadership options to those who have interest, including becoming a team lead and managing releases.
                                              • Learning and development – we have a generous personal development budget and encourage you to grow your skills through courses, books and conferences.
                                              • Architecture – we encourage developers to develop expertise in the systems they work with, guide their evolution and mentor other developers working on them.
                                              • Engineering effectiveness – we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process improvements.

                                              Diversity & Inclusion at Automattic

                                              We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

                                              Curious who works in engineering at Automattic? Meet our JavaScript Engineers – Lena and Riad!

                                              APPLICATION PROCESS

                                              How to Apply

                                              Does this sound interesting? If yes, please send a short email to [email protected] telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject. Of note, if you apply for multiple positions or send multiple emails there will be one reply.

                                              If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

                                              What to Expect

                                              We know applying to jobs can be stressful and we want to ease the stress by giving clear expectations up front about what to expect from our process. We’ve outlined everything you need to know here including all of the steps in the process as well as how we approach hiring. We’re always iterating so if you happen to join us in the process, please feel free to offer feedback on what else we can include there!

                                            • What is eyeo?

                                              eyeo creates a sustainable, fair ecosystem by building, monetizing and distributing ad-blocking technology for everyone and everything online. By leveraging distribution partnerships, we bring ad-blocking technology everywhere, giving users control while providing user-friendly monetization. This is supported by our own desktop and mobile products, such as Adblock Plus, Adblock Browser and Flattr. In combining our reach based on distribution partnerships and our own products, our technology runs on over 150 million devices.

                                              What does it mean to be a Core Development Lead at eyeo?

                                              You will be responsible for making sure that the unit’s teams have all the support, autonomy and focus that’s needed to be successful. You will report directly to the CTO. 

                                              What is a unit?

                                              • Units are our means to scale and focus eyeo. They provide a framework for aligning teams towards a shared goal.

                                              • The unit is comprised of approx. 25 people:

                                              • Approximately half will report indirectly to you (they will be managed by Section Leads—your right-hand people)

                                              • Approximately a quarter (such as section leads, data scientists, machine learning experts and QA engineers) will report directly to you

                                              The unit is made up of teams covering these topics:

                                              • Desktop browser extension core development

                                              • Android SDK development

                                              • iOS SDK development

                                              • Ad-blocking quality

                                              • Industry relations

                                              • Within our teams, we have cross-functional groups of peers working together to build our products.

                                              How you can help us (with people)

                                              • Create the unit’s strategy, goals and initiatives, along with the teams

                                              • Ensure the unit has clear KPIs

                                              • Report KPIs regularly, and continuously work to improve them

                                              • Ensure the flow of information with product owners in order for them to be able to prioritize and maintain their backlogs autonomously, and to make the best product-related decisions

                                              • Align across the company and with other units on strategic and tactical topics

                                              • Continuously support the unit with goal alignment, proper tooling, facilitation and community-ship

                                              • People management and cross-company knowledge sharing and culture

                                              • Administrative work (budget, spending, hiring, evaluation, salaries, etc.)

                                              How you can help us (with tech)

                                              • Maintain and improve the high quality of our core technologies (code and filter lists)

                                              • Security and maintainability of the tech stack and legal compliance of our filter lists

                                              • Create comprehensive documentation and specs

                                              • Establish our core technologies as products, ensuring proper product and release management

                                              • Improve our ad-blocking quality in the face of circumvention techniques

                                              • Close collaboration with industry-related representatives (e.g. browser companies, other ad-block companies)

                                              • Constantly improve our ways of working, tech stack and development processes (e.g. by applying automation and machine learning technologies)

                                              What you bring to the table

                                              • Deep, customer-centric understanding of our partners’ and own products’ technology needs

                                              • Knowledgeable and passionate about developing both software and people

                                              • Continuously stay up-to-date on technology developments relevant to your work

                                              • You think in a systematic and analytical manner

                                              • You show a high degree of self-organization, initiative and motivation

                                              • Great communicator who can build bridges between people from different fields and backgrounds, and help them learn how to build those bridges themselves

                                              • Pragmatic, flexible and humble. You listen to your reports and support them rather than directing them.

                                              • Fluent in both written and spoken English

                                              • Well-versed with agile values and methodologies. We do not require specific methodologies or certifications, but we want you to have a strong understanding, and the ability to teach.

                                              It’s awesome, but not required, if you have...

                                              • Experience collaborating in open-source communities (either as a hobby or as part of your past work)

                                              • Been involved in web standardization (W3C and similar)

                                              • Good understanding of online advertising and other types of publisher monetization

                                              • Experience with browser development

                                              • Experience in B2B and B2C product development

                                              • Experience in machine learning

                                              • You are an active member of the development community (writing, meetups, talks, OSS contributions, etc.)

                                              Helpful links

                                              • Monetization: https://adblockplus.org/blog/acceptable-ads-explained-monetization

                                              • Eyeo in the news: https://eyeo.com/press/

                                              • Blog updates: https://eyeo.com/blog/

                                              • Life at eyeo: https://eyeo.com/category/life-eyeo/

                                              • Meet the Team: https://eyeo.com/category/life-eyeo/meet-the-team/

                                              • Open Source repository: https://github.com/adblockplus, https://gitlab.com/eyeo 

                                            • OUR MISSION:

                                              Build intelligent tools that help communities adapt to the impacts of climate change.

                                              Hi! We're Forerunner.

                                              We believe that adaptation is a necessity, not a luxury, and all communities should have access to powerful software that helps them plan for the future. The challenge of climate change is complex — it implicates how municipalities plan, manage capital, and communicate to both residents and higher levels of government. Forerunner helps local communities do these things better by empowering them to access, understand, and mobilize local-level flood risk data at scale. Our software is built to be easy-to-use, so that the planners and floodplain managers preparing for our future can focus on the important stuff.

                                              Currently, we're working with a handful of communities, including the City of New Orleans and Pinellas County, FL. Our engineering team is hard at work on projects that involve extracting information from permits, managing complex datasets, and incorporating geospatial data. Our mission is ambitious, and we have a significant amount of work ahead. As our newest team member, you'll be joining us at a crucial time when you'll have a real impact on our direction and our partner municipalities' success.

                                              About the position:

                                              We're looking for a senior full-stack engineer with 5+ years of experience to join us. We would love to hear from you if you're interested in what we do and have a proven track record of leading mid- to large-scale technical initiatives. In general, you might be a good fit if you:

                                              • Have partial, or full, familiarity with our technical stack: Node, GraphQL, React, Postgres + PostGIS, Heroku. If not, we would like you to be confident in your ability to ramp up quickly.

                                              • Are comfortable with a high degree of ambiguity. Since we are constantly learning a lot from our partners, we are looking for someone who has a bias toward action and can balance the challenging trade-off between quality and speed.

                                              • Consider yourself to be a great communicator. We're a small team working remotely, which requires us to be prompt and clear with written and spoken communication.

                                              Our team has a lot to offer.

                                              Forerunner is a seed-stage company with an interdisciplinary team. We are motivated by seemingly intractable problems and work hard to support one another.

                                              • We're mission driven. Our mission orients our business strategy and pushes us to work with a sense of urgency. We’re in the weeds — our entire team spends time engaging with our partners in the field to better understand the real-world challenges they face.

                                              • We're a small team. We're currently 4 people — you will be the 5th. As a member of our growing team, you will quickly become an invaluable part of our organization and have a meaningful impact on our business and technical direction. We welcome unique perspectives and backgrounds. Your opinion matters and we hope you'll share it.

                                              • We're remote. While many of us are based in NYC, we're happy to have you work where you are happiest and most productive. We offer schedule flexibility and ask for accountability in return.

                                              • We want you to be happy and healthy. Forerunner offers competitive compensation, health/vision/dental coverage (we pay 70%), and commuter benefits. We also have a quarterly wellness reimbursement so that you can have flexibility in defining what health means to you.

                                              We look forward to meeting you. To apply or ask questions, shoot us a message at [email protected]!

                                            • About dutchie

                                              Dutchie is the cannabis industry’s leading and fastest-growing e-commerce provider, powering online ordering for the top dispensaries throughout the United States. We are a product and design focused company that has created a best-in-class experience for cannabis dispensaries and shoppers. Since our inception in 2017, we have experienced significant growth. We’ve raised $18M in funding and are backed by Snoop Dogg’s Casa Verde Capital, one of the leading cannabis-focused VC’s, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.

                                              About the Role

                                              Due to our rapid growth, we are looking for a talented Senior Front-End Engineer to join our team. You will be getting in on the ground-level with us and working on virtually all aspects of the current product and future product development. You'll be working directly with the founding team daily and taking part in technology-related decisions. You will help us build the foundation of this company - its culture, its processes, and its practices. You'll also have the chance to work on everything from analytics software to two-sided marketplaces, to IoT devices. There's a ton of interesting problems to solve.

                                              What You Bring...

                                              • 3-4+ Years of web development experience required

                                              • Deep understanding of JavaScript (ES6+) and general software best practices

                                              • You take pride in the code you write - it's clean, tested, organized, and elegant

                                              • Self-starter - you're proactive and are able to start projects and tasks without constant direction

                                              • Quick learner - you pick up new frameworks and technologies quickly

                                              • Great communication skills

                                              • You want to work in an agile environment - we move quickly and ship code often

                                              • You enjoy your time working, but you enjoy your time outside of work too

                                              What You'll Do...

                                              • Development of the core application in React, MobX, Node, MongoDB, GraphQL, & React Native

                                              • Design and development of new features

                                              It’s a Bonus If You…

                                              • Have built software in the e-commerce or regulatory industries

                                              • Love using bleeding-edge technology

                                              • Enjoy deep conversations about the merits of Radix Trees, The Rete Algorithm, and Oxford Commas

                                              • Contribute regularly to open-source projects

                                              • Have built mobile apps with React Native

                                              You’ll Get…

                                              • Competitive Salary

                                              • Equity

                                              • 401(k)

                                              • Full Benefits - Medical, Dental, and Vision Insurance

                                              • Flexible vacation days, sick days, and work from home days

                                              • Technology (hardware, software, reading materials, etc..) allowance

                                              Culture

                                              We're hard-working, high energy, and fun. We have a "do what you need and do what it takes" culture. If you need to work from home or fit in a workacation in order to produce your best work, then, by all means, go for it. As one of the first members of the team at dutchie, you'll also have a great chance to play a foundational role in tech and culture decisions.

                                            • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

                                              Our team is in search of a Lead Software Engineer - SRE to help us change the way digital products are designed.

                                              This role will help ensure uninterrupted service for InVision customers and act as a force multiplier for product teams to deliver better software faster. This role will have ownership of foundational reliability services and a big impact on our product.

                                              About the team:

                                              The reliability team is dedicated ensuring resiliency at scale. You will lead design, development and delivery of solutions which to enhance the scalability, availability, and efficiency of microservices. This role is will have direct impact on platform and product teams by identifying problems, anti-patterns, and opportunities to add resilience to applications. Our tech stack includes but is not limited to Kubernetes, AWS, Kafka, Kinesis, Go and Java based microservices.

                                              What you’ll do:

                                              • Provide leadership and guidance in addition to participating in hiring efforts
                                              • Uncover and advocate reliability, performance and upstream solutions with internal stakeholders
                                              • Create tools for monitoring, self-healing infrastructures
                                              • Code in Golang!
                                              • Develop solutions for circuit breaking, chaos testing, load shedding, rate limiting, server side and event bus resiliency
                                              • Identify performance bottlenecks and troubleshoot performance issues
                                              • Collaborate to problem solving and design
                                              • Engage in service capacity planning and demand forecasting, software performance analysis and system tuning
                                              • Mentor other developers and site reliability engineers in new technologies being implemented

                                              What you’ll bring (we encourage you to apply even if you don’t meet every single one):

                                              • Demonstrated Leadership experience
                                              • Experience finding anti-patterns and engineering reliability at scale
                                              • 1+ years of experience with Golang
                                              • Good communication skills and experience leading projects
                                              • A degree in computer science, software engineering, or a related field, or equivalent experience
                                              • Systematic problem solving approach, coupled with a strong sense of ownership and drive
                                              • A passion for creating performant and reliable applications

                                              About InVision:

                                              InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

                                              The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

                                              InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

                                            • ABOUT US

                                              Newton is Canada's first no-fee cryptocurrency brokerage. Newton is crypto as it should be: with native mobile apps, instant approval, and no commissions. We’re looking for an experienced software engineer to help us build scalable and robust services in supporting our core business and growing user base.

                                              Our platform runs entirely on AWS. We’ve built our core services with Python in the Django framework and use Postgres databases. Not limited to Python, we also use Java and Javascript for our other services. We use Ansible for configuration and deployment, Docker for our local dev environment, and Jenkins for CI.

                                              ABOUT YOU

                                              To be successful in this role, you will own the software delivery cycle, from gathering requirements, to leading the design and implementation, as well as maintaining and improving existing solutions.

                                              You can make technical decisions and can communicate the tradeoffs. You write high-quality, testable code. When mistakes are made, you own up to them and fix them. You work well in a small collaborative team; every member is a key contributor. You will mentor junior engineers in delivering solutions and guide them on best practices.

                                              BASIC QUALIFICATIONS

                                              • 4+ years in Software Development

                                              • Excellent written and oral communicator

                                              • Familiarity with Scrum

                                              • Self starter

                                              PREFERRED QUALIFICATIONS

                                              • Experience in a startup environment

                                              • Experience in financial services

                                              • Experience working with Django

                                              • Experience with AWS

                                            • 3 days ago

                                              Howdy 👋 We’re the folks at SkyVerge, where we build products (like Jilt and WooCommerce Memberships) that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 34 people distributed all over the world.


                                              We’re looking for a full-stack engineer to join our growing engineering team and build fast, secure, and maintainable code in PHP.


                                              You should be...

                                              • Experienced with PHP and JavaScript, ideally in a WordPress-specific role

                                              • Able to translate technical descriptions into detailed engineering implementation tasks

                                              • Detail-oriented & curious, with a drive to understand and solve technical challenges

                                              • A self-starter, able to work in a remote environment without constant supervision

                                              • Committed to constant improvement, learning, sharing your knowledge, and building meaningful relationships as a member of a highly efficient, fast paced team

                                              • Excited to work in a team oriented environment with an emphasis on growing and helping one another


                                              Bonus points if you also have…

                                              • WooCommerce experience

                                              • Experience with payment gateways, especially integrating with their APIs

                                              • Experience with front-end frameworks like React

                                              • Experience working in an Agile development team


                                              You’ll be responsible for…

                                              • Building features and fixes based on well defined specifications for multiple products

                                              • Investigating and fixing bugs reported by users or support team members

                                              • Performing user testing on your own code and providing code reviews to team members

                                              • Participate in the full development lifecycle from research and planning of engineering implementations to QA and deployment

                                              • Adding to our internal wiki/documentation

                                              • Assisting our support team with troubleshooting challenging issues

                                              • Contributing to our own open-source code (like our plugin framework) and the wider community, like WooCommerce and WordPress


                                              Why you’ll love working with us…

                                              • Kind, wonderful teammates that enjoy their work as much as you do

                                              • A team oriented approach focused on helping everyone grow

                                              • Competitive salary

                                              • Annual company retreats (read about our last adventure in Scotland!)

                                              • Fantastic benefits: 28 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!

                                              • Transparent culture (check out our team wiki)


                                              Curious to hear more? Learn more about the position and apply here. Applications accepted through March 6th. We can’t wait to meet you!


                                              We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

                                            • Imperfect Foods (US only)
                                              4 days ago

                                              At Imperfect we are all about groceries on a mission. Since 2015, our services have saved over 100M lbs of food, 1.2B gallons of water, and 110M lbs CO2, donating 4M lbs of food along the way. Our software engineering team builds the ecommerce platform and internal tooling that makes this all possible. The team collaborates closely to develop features, solutions, and systems that enhance and transform user experience. We’re a remote-first team, with members scattered throughout the US. This role will report to the Devops Director, and can be remotely located within US.

                                              Responsibilities:

                                              • Manage all cloud-based infrastructure, including performance and cost optimization
                                              • Ensure application and infrastructure observability
                                              • Build internal tooling to reduce friction points in the software development lifecycle
                                              • Establish and maintain test suites, collaborating with broader team to execute
                                              • Advocate for code quality and automated approaches to ensuring that quality
                                              • Share on-call rotation and be an escalation point to the business and engineering
                                              • Actively contribute to team and company standards
                                              • Ensure the reliability of systems essential to Imperfect customers and internal users
                                              • Keep up-to-date with the latest technology developments in your area(s) of expertise

                                              About You:

                                              • A pragmatic, customer-centric approach to problem-solving
                                              • A sincere commitment to crafting maintainable, dependable systems
                                              • The willingness and ability to contribute to a team culture of quality
                                              • Passionate about our mission to eliminate food waste and create a better food system for all
                                            • Academic Analytics
                                              4 days ago

                                              Academic Analytics has a opening for a remote Systems Analyst.  Candidates must live and be eligible to work in the United States.

                                              You’ll love this position if:

                                              • You enjoy helping others
                                              • You enjoy working in a fast paced environment
                                              • You are passionate about providing support to an environment that encourages teamwork and out of the box thinking
                                              • You are a self-confident, motivated person with a strong work ethic and excellent communication skills

                                              What you’ll do here:

                                              • Troubleshoot end user issues, provide root-cause analysis on various web and mobile applications, handle escalated server/network issues
                                              • Manage application software, application infrastructure and third-party application environments.  This includes installation, upgrades and patches, creating links and interfaces between systems, developing application-specific security, performance monitoring and trouble-shooting.
                                              • Assist in implementing and supporting single sign on (SSO)
                                              • Provide guidance to tier 1 team members.

                                              About Academic Analytics

                                              What we offer:

                                              • We strive to take care of our employees-more than just the 'work you', but rather the 'whole you' through our health, dental, vision, fun wellness challenges and Paid Time Off

                                              • Help prepare for your life after retirement through our 401(K) program

                                              • Our employees value the flexibility at Academic Analytics that allows them to balance quality work and their personal lives

                                              Academic Analytics, was founded in 2005.  University presidents, provosts, and other academic leaders strive to build stronger research institutions. Academic Analytics aggregates valuable information on scholarly research activity and provides user friendly business intelligence software, curated data, and analytics to these higher education professionals. These solutions help academic leaders understand the research accomplishments of faculty members, departments, programs, and their entire institution. Our tools help universities view research activity in context, identify funding opportunities, form expert teams to win funding, and increase the visibility of the institution’s research enterprise to companies, foundations, and potential collaborators. To learn more about Academic Analytics please see:  https://bit.ly/2RXh0XX

                                              Academic Analytics provides a great benefit package including, paid time off, 401K with match, medical benefits and more.  

                                              Academic Analytics is an Equal Opportunity Employer.

                                            • 5 days ago
                                              Articulate is looking for a Security Engineer to join our team. 

                                              We’re makers. We build delightful systems and tools that empower our engineering teams to move quickly, safely, and reliably. Join us in building secure e-learning for millions of learners across Rise.com and Articulate 360.

                                              We need a special person who thrives in an environment of freedom. You might be our person if you can work largely self-directed from home and have hands-on experience securing cloud platforms.

                                              Responsibilities:
                                              • Build and improve on our intrusion detection monitoring to help us get deeper and more actionable threat insight.
                                              • Improve our security posture across our products, AWS infrastructure, and Kubernetes.
                                              • Make recommendations on security best practices and be on the lookout for things we should be doing better.
                                              • Remediate known vulnerabilities using tools like Twistlock, GitHub, and various AWS security services.
                                              • Work with your team to implement changes for compliance purposes (SOC 2, FedRAMP, ISO 27001).
                                              • Contribute to building a healthy culture of shared security responsibility across engineering and the larger organization.
                                              Qualifications:
                                              • You have a growth mindset and a deep passion for continuous learning. 
                                              • You’ve built or overseen IDS and/or DLP implementation at a previous job and can make informed recommendations to our team based on our needs.
                                              • You have a solid understanding of the AWS security tool landscape and have the know-how to use these tools to address security needs.
                                              • You’re a doer. You’re in your element when writing code or building systems to deal with security concerns.
                                              • You’re proficient in one or more programming or scripting languages. We use Bash, Ruby, Go, and JavaScript heavily at Articulate. 
                                              • You’re skilled in the art of troubleshooting systems. You can grasp both the problem at hand and the historical context of it. You also make smart decisions about how to move forward on a problem and make the system better and more reliable for your team. 
                                              About Articulate

                                              Articulate is a highly successful, fully remote software company that’s changing the way the world learns. Our award-winning e-learning tools are used by 98,000+ organizations across the globe to create engaging online and mobile courses. Our customers include 93 of the Fortune 100 and 19 of the top 20 U.S. universities. And our online community of 800,000+ members is the largest, fastest-growing community in the industry.
                                               
                                              We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We’re all free to exercise our crafts the best way we know how to reach our goals as individuals and teams. Each and every one of us is focused on producing results that directly impact the company’s success. And we all strive to do what’s right by people, both internally and externally, instead of taking the shortest route to the highest profits.
                                               
                                              We honor people’s humanity in all of our disparate experiences and social locations, accepting each person as an individual with a story worth listening to and honoring. We believe that honoring everyone’s humanity means being committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position.

                                            • 6 days ago

                                              Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antartica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply or drop us a line, we’d love to talk to you!

                                              What you will be doing

                                              We are looking for a motivated and professional DevOps Engineer to help us maintain the best performing hosting architecture on the market.

                                              You will be instrumental in making sure our architecture is always on the bleeding edge of technology remaining stable and high performing at all times. This involves:

                                              • Optimizing server provisioning
                                              • Fine tuning our servers on a system level and on application (WordPress) level
                                              • Ensuring high scalability as the number of created VMs increases on our network
                                              • Overseeing and ensuring smooth running and completion of server-wide updates
                                              • Ensuring optimal software communication between our server architecture and our hosting platform (MyKinsta)
                                              • Acting as an escalation point for our SysOps team if a bug or issue proves to be particularly difficult
                                              • Creating tools to prevent or mitigate instances of high load, ensure security and stability throughout the system

                                              Requirements

                                              • 4-year undergraduate / Bachelor's degree in computer engineering or computer science
                                              • 5 years of experience working with Ubuntu
                                              • 3 years of experience writing Bash, Python and Ansible scripts
                                              • 3 years of experience with the standard WordPress stack (PHP, MySQL, WordPress)
                                              • Experience with WP-CLI
                                              • Experience with Nginx
                                              • LUA scripting knowledge
                                              • Excellent general understanding of Linux, cloud networking and server management
                                              • Deep knowledge of Google Cloud based server architecture
                                              • Strong experience automating against firewalls and network infrastructure (iptables)
                                              • Experience working with ELK stack
                                              • Technical awareness and ability to quickly understand new technologies


                                              Bonus Skills

                                              • Deep knowledge of LXC
                                              • Experience working with ZFS
                                              • Database query optimization
                                              • Having worked in JIRA
                                              • Good understanding of APIs and web service

                                              Benefits

                                              • We offer a relaxed working environment where everyone can work in peace
                                              • We do not have any investors and we do not work directly with clients. This means we rarely have any deadlines and have the luxury of thinking features through and implementing them correctly instead of quickly
                                              • Everyone has a voice in the development process
                                              • We have an amazing design (UI and UX) team so development receives fully researched and designed tasks
                                              • We work with only the newest and best technology

                                              If you want to learn more about Kinsta and what it's like to work for our team, head to our website, Kinsta.com, and look for the About Us link in the footer.

                                            • 6 days ago
                                              Who are we?

                                              Flyt is a technology platform designed to connect the world’s top food delivery companies with the world’s largest restaurant brands. If you have ordered food on your phone you have touched our technology.

                                              Today, we’re a global company, with our technology being deployed across Europe, North America and Australia, and with team members in six countries. Yet we’re still human-scale: everyone can get to know everyone, and we are structured to ensure every team has a strong sense of community and autonomy on how to hit their goals.

                                              Flyt is organised in small, cross-functional, autonomous teams we call squads. Each one of our squads owns an area of the product end-to-end and is responsible for meeting a business goal. Same principles as the Spotify model, but customised to what works for us.

                                              The Role

                                              We are on the lookout for a developer to work remotely with our North America team.

                                              Experience in either Go, Node or PHP would be massively beneficial and you must love being autonomous in a small team.

                                              Requirements

                                              Key Responsibilities
                                              • To build new features in our two core languages Go and Node
                                              • To work within our Microservices architecture and deliver highly level readable and maintainable code
                                              • To work with the world's largest delivery companies and to innovate in this exciting space
                                              • To make key architectural decisions and to help move our platform forwards
                                              Working with us

                                              You’ll love working here if:

                                              • You can’t wait to roll up your sleeves and build a great product with a dedicated team
                                              • You love having a goal, and having the autonomy to decide the best way to go for it
                                              • You obsess over personal growth. Feedback, Coaching, Learning, Teaching.
                                              • You like to communicate transparently (all our #slack channels are public!), and are willing to listen to your peers, earn trust and show up curious

                                              Benefits

                                              • A competitive salary
                                              • Flexibility to truly work remotely
                                              • Access to coaches on leadership, product, tech and sales
                                              • Top spec Macbook Pro to enable you to do your job well
                                              • The training budget you need to help you level-up
                                              • A quarterly $$$ bonus pool
                                              • 25 days holiday pa
                                              • Quarterly meets at different locations around the world where we all get together, plan for the next quarter and have some fun!
                                              • The opportunity to work in a fast-growing company with global expansion plans and operations spanning Europe, North America and Australia.
                                            • 6 days ago

                                              Theorem is a team of experts who set sound principles and best practices into action. Our team solves complex problems and builds amazing things for some of the largest global household names. We work with team members around the world and have offices in LA and New York. While this is a remote first role, initially, the position will require at least bi-monthly travel to the UK. Candidates closer to major travel airport hubs will be given priority.  You must be authorized to work in the United States.
                                              As Software Solutions Architect, you are a polyglot engineer with a hunger for learning new languages and tools. You see yourself as a maker and you are interested in all steps of the process, from understanding the challenge, to designing, developing and deploying.
                                              As a consulting Software Solutions Architect, you are always happy to be learning, choosing the right tool for the job but also becoming the foremost domain expert about our client’s business. You should always be able to answer the question: What have I learned this week?

                                              Responsibilities and Duties

                                              In this role, you will participate in the full life cycle of application development for our clients with duties including but not limited to:

                                              • Assist the sales team with uncovering and understanding technical requirements and producing estimates and risk assessments for new projects.
                                              • Become the domain expert for our clients’ business and gain a deep knowledge of their infrastructure and internal systems.
                                              • Research technologies and assess their fit for the challenge at hand.
                                              • Educate and train clients and stakeholders about the benefits of our approach to software and solutions development.
                                              • Assist the engineering team on product delivery by writing code and reviewing pull requests.
                                              • Collaborate with the team to create a successful project hand-off plan

                                              Qualifications and Skills

                                              • 10+ years of experience in software engineering.
                                              • Over 5+ years of experience directly consulting with clients.
                                              • Eager to learn new languages and technologies.
                                              • Proficient and experienced with at least 3 programming languages; JavaScript, Ruby, Elixir, Go, C# and Python are all a plus.
                                              • Strong experience designing and delivering features on both server and client sides of the development stack.
                                              • Demonstrated experience researching new tools, acquiring new skills, and implementing your new knowledge on the fly with confidence and accuracy
                                              • Experience with AWS, GCP, or Azure is nice to have.
                                              • Experience working with Chef, Ansible, and other provisioning technologies is a plus.
                                              • BS of Computer Science or similar academic background is a plus.
                                              • Excellent skills in spoken and written English language.
                                              • Possess a strong and reliable internet connection.
                                            • Company overview

                                              Ceros is an experiential content platform that empowers the creation of bespoke, immersive digital content without code. We’re passionate about helping companies transform their static digital content into engaging experiences. From custom interactive microcontent, to immersive event microsites, you can build it with Ceros. Publish and update live content instantly, and embed it into your site instantly. Join us in ending the endless creation of static content and be part of the movement towards meaningful content experiences.

                                              Our customers include some of the world’s leading brands, such as Mashable, GE, Red Bull, United Airlines, and IBM.

                                              We are well-funded and venture-backed by prominent investors including Grotech Ventures, Greycroft, and Starvest Partners.

                                              About the Product

                                              Ceros provides multiple products and the Devops team supports them all.

                                              The core Ceros (https://ceros.com) product is comprised of multiple single-page applications (Admin, Studio, and Player) written in Javascript using libraries like jQuery, Require, and Backbone.  It is supported by a REST backend built in PHP. The Ceros Studio is built around the HTML5 Canvas element.

                                              We’re in the midst of migrating both the frontend and backend to Typescript.

                                              The infrastructure uses Docker, Jenkins, and Cloudformation. We use a myriad of AWS offerings. We also use Okta for authentication and Fastly as a CDN.  We’re eying a migration to Terraform and Kubernetes.

                                              The DevOps team also supports Markup (https://markup.io), which is built in React and Typescript on the frontend and Typescript on the backend.  Its infrastructure uses Terraform and Kubernetes on AWS.

                                              About the Team

                                              As part of the Ceros product team, you’ll be working with a cross-functional group of the most talented people you’ve ever worked with. We hire only passionate and creative people with a proven and unquestionable ability to execute, and every member of the team is equally responsible for moving the product forward.

                                              We have a dynamic company culture that collaborates daily. We care deeply about the user experience, and we debate passionately about our ideas. When you work at Ceros, you check your ego at the door, and you aren’t afraid to be honest, especially to yourself. We take our jobs seriously but ourselves not so much.

                                              The DevOps team is the primary caretaker of the infrastructure, responsible for owning the infrastructure roadmap and pushing it forward.  We’re constantly looking to improve the infrastructure to make it more stable, scalable, available, more easily deployed, and easier to work with.  

                                              We follow DevOps principles, which means we view ourselves as the deep knowledge and support for all the developers when they need to write infrastructure code for their stories and fight the tendency to silo on a daily basis.  We each attend one of the other development team’s standups as a liaison and we keep the door to the #devops slack wide open for anyone who has questions. We review the other team’s infrastructure code to make sure it’s in line with where we want to go.  And we work to build better tooling around development processes to support the other teams in their work to push the product forward.

                                              About the Job

                                              As a DevOps focused engineer, your typical day-to-day involves:

                                              • Evaluating, testing and building new infrastructure tools and technology

                                              • Writing detailed planning documents on stories so your teammates can assess the proposed approaches to a story, offer suggestions of approaches missed, and we can all agree on where to go from there

                                              • Writing maintainable code (probably goes without saying)

                                              • Carrying out and being on the receiving end of intense code review sessions from your peers who hold your work (and their own) to the highest of standards

                                              • Helping the full stack development teams write infrastructure code, and reviewing said code

                                              • Writing clear documentation around infrastructure code and development tooling so that it’s easy to understand, use, and modify

                                              • Working closely with the rest of the team to deploy new releases and data migrations without hiccups 

                                              • And finally, ensuring the availability of the Ceros platform

                                              What we’re looking for:

                                              • Experience with CI/CD pipelines, configuration management, infrastructure orchestration, containerization, linux administration... you know, DevOps.  

                                                • In particular, several years of experience with Terraform and Kubernetes. 

                                              • An eagerness to write well documented, clear code.  You understand that infrastructure code is still code and the principles of documentation and organization that apply to every other kind of code, still apply here.

                                              • The wisdom of experience.  You understand that principles and design patterns are important guidelines, but not hard and fast rules.  You know when to apply a pattern and when not to, when to hold fast to a certain principle, and when to let it go.  You understand that sometimes we can’t let the perfect be the enemy of the good and we’ll have to take on tech debt, but when we do, it should be with consideration and intention (and should be documented).

                                              • An eagerness to learn.  We’re looking for engineers who are able and eager to keep up with the pace of our rapidly evolving field.  

                                              Key things to know

                                              • This is a remote role

                                              • We want you to start ASAP

                                              • This is a full-time position

                                              • Unlimited vacation days

                                              • Competitive salary

                                              • Stock options

                                              • Premium health insurance

                                              Working completely from home, you’ll be communicating often through chat rooms, email, and video conferencing. We offer flexible working hours and an extremely flexible vacation policy. And we provide excellent gear (15” Macbook Pro, iPad, external monitor, etc.). 

                                              Next Steps

                                              If you’re interested in being part of the Ceros team, please send your resume and a cover letter to us. We’re a company of passionate, honest, and sometimes silly people, so don’t be afraid to express yourself.

                                            • This Product Designer or Senior Product Designer position for our Compliance group is 100% remote.

                                              A brief overview:

                                              GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

                                              We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than doubled the size of the Product Design team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

                                              At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product vision you’d contribute to when working here.

                                              As a Product Designer at GitLab, you will be embedded in our Compliance group. It’s a complex area where you’ll be tasked with improving the controls we provide to support our customers to help them manage their compliance posture within GitLab. You'll be designing new features and experiences to improve the quality of life for customers who operate within regulated environments.

                                              What you can expect in a Product Designer, Compliance role at GitLab:
                                              • You’ll be tasked with bettering our product for users who rely on our compliance features. The work you’ll do will enable greater adoption of our product within the enterprise space and impact users across a range of industries, from healthcare to manufacturing.
                                              • You’ll collaborate with a Product Manager to define the priorities, roadmap, and overall strategy for the future of Compliance within our product.
                                              • You'll work alongside Product Managers and UX Researchers to understand the needs of our users to shape how compliance features underpin the work within regulated industries.
                                              • You’ll come together with our Technical Writers to better our compliance documentation and in-product content.
                                              • You’ll collaborate with cross-functional partners to uncover and understand the complexities and limitations of our current compliance tools, advocating for the end-user in all areas, including documentation, ease of use, and visualization of key messaging.
                                              • You’ll utilize wireframes, prototypes, user flows, mockups, high-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas.
                                              • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
                                              • You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.
                                              • You’ll contribute compliance patterns to our Design System, alongside the rest of the UX department, and the GitLab community as a whole.
                                              Projects you might work on in our Compliance group:

                                              You’ll spend your time at GitLab collaborating with a cross-functional team. You may work on features that bring compliance checks into merge requests, a dashboard to give users insight into their overall compliance controls, or even build features that enable code to be audited, traceable, and reported on. To be successful, you’ll consider many edge cases while understanding the needs of a wide range of personas across a breadth of industries. Outside of work on our compliance tools, you’ll also contribute to our Pajamas design system and design culture here at GitLab.

                                              You should apply if:
                                              • You’ve got experience designing developer tooling, enterprise software, or complex web applications that are built for technical users.
                                              • You’ve got some experience designing compliance experiences, or knowledge of the compliance industry.
                                              • You’ve got experience working on product strategy and product design for a complex enterprise application or SaaS tool.
                                              • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
                                              • You want to design for a complex product with technical users who have continually evolving needs.
                                              • You’ve got experience applying your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.
                                              • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
                                              • You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, your knowledge of Git, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
                                              • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
                                              • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.

                                              The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 60 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

                                              Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab team members across the world. Also, every year or so, we’ll invite you to our Contribute event.

                                              Hiring Process and compensation:

                                              Our hiring process for this Product Designer position typically follows five stages. The details of this process, the expectations for Product Designers and Senior Product Designers, and the compensation for this role can be found in our job family page.

                                            • Our homes are our most valuable asset and also the most difficult to buy and sell. Knock is on a mission to make trading in your house as simple and certain as trading in your car. Started by founding team members of Trulia.com (NYSE: TRLA, acquired by Zillow for $3.5B), Knock is an online home trade-in platform that uses data science to price homes accurately, sell them quickly and guide the customer every step of the way. We share the same top-tier investors as iconic brands like Netflix, Tivo, Match, HomeAway and Houzz.

                                              We’re seeking a Senior Machine Learning Engineer to join us in building our predictive models and our data science team. You will get to work with some of the most interesting data sets and have the freedom and responsibility to help shape our core products from initial data exploration to production models. You will design and implement the foundation of our predictive models and work closely with other team members to test the accuracy in local markets.

                                              At Knock, we have fun, we move fast, we support and celebrate our fellow teammates, and we live by our POPSICLE values.

                                              As a Sr. Machine Learning Engineer you will: 

                                              • Design and develop models that produce insights from residential real estate data.
                                              • Develop, train, test, deploy and iterate on modeling approaches and methodologies.
                                              • Evaluate, improve and iterate on the performance of existing ML models.
                                              • Explore and recommend new data to improve model outputs.
                                              • Apply and integrate model predictions to our new and existing products.
                                              • Communicate model outcomes to the broader team.

                                              We’re looking for Knockstars who have: 

                                              • Must be U.S. based.
                                              • MS or higher in Computer Science, Statistics, Mathematics or equivalent.
                                              • Experience applying existing or novel methodologies to improve existing machine learning models.
                                              • Minimum of 3 years of software development experience including coding, testing, troubleshooting, and deployment.
                                              • Minimum of 2 years experience with building production end-to-end machine learning models at scale.
                                              • Strong knowledge of machine learning frameworks.
                                              • Python programming proficiency.
                                              • SQL, MySQL or Postgres experience.
                                              • Strong desire to contribute to a rapidly growing startup and being comfortable with learning new tools and technologies.

                                              Bonus points for knowledge of:

                                              • Real estate markets, MLS assessor/tax and parcel data.

                                              What we can offer you:

                                              • An amazing opportunity to be an integral part of building the next multi-billion dollar consumer brand around the single largest purchase of our lives.
                                              • Talented, passionate and mission-driven peers disrupting the status quo.
                                              • Competitive cash, full medical, dental, vision benefits, 401k, flexible work schedule, unlimited vacation (2 weeks mandatory) and sick time.
                                              • Flexibility to live and work anywhere within the United States. As we are a distributed company and engineering team, we are open to any U.S. location for this role.
                                              • This is a 100% remote, full-time career at Knock.

                                              We have offices in New York, San Francisco, Atlanta, Charlotte, Raleigh, Dallas-Fort Worth, Phoenix, and Denver with more on the way. In fact, we are proud to be a distributed company with employees in 21 different states. This is an amazing opportunity to be an integral part of building a multi-billion dollar consumer brand in an industry that is long overdue for a new way of doing things. You will be working with a passionate, mission-driven team that is disrupting the status quo.

                                              Knock is an Equal Opportunity Employer.

                                              Please no recruitment firm or agency inquiries, you will not receive a reply from us.

                                            • 1 week ago
                                              Job Description

                                              About Pluralsight Flow, powered by GitPrime 

                                              GitPrime is now a Pluralsight company, an entire functional department of our new parent company. We are pioneering data-driven engineering. We report on the work patterns and the people-side of software development so engineering leaders can advocate for resources and demonstrate that they're driving business value based on objective data. We have strong product-market fit with hundreds of happy customers and we are growing rapidly.  

                                              Working at Pluralsight 

                                              Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology learning platform organizations and individuals in 150+ countries count on to innovate faster and create progress for the world.  

                                              At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do everyday, we empower the people who power our world.  

                                              And we don’t let fear, egos or drama distract us from our mission. We’re adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission, we are one.  

                                              The Opportunity  

                                              As a DevOps Engineer at Pluralsight, you will partner with the DevOps Manager to curate Developer self-service tools and systems to empower our continuous deployment environment. You will keep Pluralsight’s finger on the pulse of the DevOps community by continually researching, testing, and developing solutions to better enable our Software Engineers through automation and self-service. As an embedded member of remote development teams, you will be the subject matter expert on how and when to utilize the tools built and deployed by DevOps, as well as an influential partner in delivering incredible end user experiences.Pluralsight is a leader in the tech education space, and as such, our engineers are a driving force in developing and promoting industry best practices while continually synthesizing new ideas. You will help set the bar for DevOps teams across the industry while building a product that creates the innovators of tomorrow through technical education.

                                              Who you are: 

                                              • You are an experienced DevOps professional that enjoys being in the middle of the development lifecycle
                                              • You love exploring new technologies and keeping your own technical skills sharp while exhibiting responsibility and caution
                                              • You have a passion for innovation, learning, and excellence
                                              • You elevate the technical abilities of those around you
                                              • You are an amazing communicator and effective influencer within the remote teams you are on
                                              • You have a track record of being analytical, methodical, and quality-driven

                                              What you’ll own: 

                                              As a DevOps Engineer with a knack for automation, troubleshooting, and problem-solving, you will be responsible for monitoring our environments, servers, and applications for health, performance, and security. You will work with our talented team of Software Engineers to decide how to best create meaningful outcomes for our end users.

                                              Infrastructure:

                                              • Develop a flexible infrastructure to promote Developer self-service, while promoting continuity across our overall environment.
                                              • Development of tools and systems to support Developer self-service
                                              • Continuous environment monitoring for application health, performance, and security
                                              • Maintaining a pulse on emerging technologies and discovering hidden opportunities in our environment
                                              • Use technical expertise and experience to evaluate industry technologies and assess practice relevance
                                              • Collaborate with Software Developers to research and address technical needs and to roadmap and develop new solutions
                                              • Maintain and improve standards of Operational Excellence
                                              • Ensure redundancy and resilience of infrastructure and services
                                              • Reliability and Performance
                                              • Championing of continual improvement in the areas of reliability and performance
                                              • Help design and implement secure environments and servers
                                              • Forecast and assess reliability risks
                                              • Ensure all infrastructure is configuration managed
                                              • Development Support
                                              • Support DevOps Manager
                                              • Collaborate with the Ops and DevOps teams, as well as Security, IT, and Software Engineers

                                              Experience you’ll need: 

                                              • A successful candidate will be well experienced in key areas such as AWS, Saltstack, and Terraform (or similar)
                                              • Experience with Kubernetes and containerization to be able to support existing teams
                                              • Ability to quickly analyze and comprehend new or unfamiliar technologies or ideas
                                              • Track record of progressive DevOps engineering experience including the following:
                                              • Strong systems administration skills in both Linux
                                              • Experience in automation and the development of automation tools
                                              • Strong background in continuous integration and deployment methodologies/pipelines
                                              • Strong administration of HAproxy, RabbitMQ, Redis
                                              • Strong knowledge of network security and performance
                                              • Knowledge of compliance frameworks (PCI, SOX, SOC 2, ISO 27001)
                                              • Powershell, Bash, and Python scripting
                                              • Database administration background in Postgres or similar
                                              • Experience with Kafka a plus
                                              • Strong understanding of DevOps mentality and tools

                                              Technologies and tools you’ll use and interact with here:

                                              • Linux - Ubuntu LTS, RHEL, CentOS 7, Fedora Core
                                              • Tools - Github, New Relic, TeamCity, Octopus Deploy, Saltstack, OpsGenie, ELK, Terraform
                                              • Services - Haproxy, Nginx, IIS, RabbitMQ, Kafka, Zookeeper
                                              • AWS - EC2, RDS, ECS, VPC, Route53, ELB, ALB, Lambda, Elasticache, Cloudfront, Service Catalog, Cloudwatch, CloudFormation, IAM, Certificate Manager, Directory Service, WAF & Shield, SQS, SNS
                                              • Data Stores - Cassandra, Postgres, MySQL, MSSQL, Redis, BigQuery, Hadoop, Elasticsearch
                                              • Other - Cloudflare, Salesforce.comwpengine.com, Zuora, Adobe AEM, Adobe Search and Promote
                                              • Languages in use here that you may help support: Python, Node.js, Ruby, Java
                                              Qualifications

                                              Additional Information

                                              Be Yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

                                            See 77 more Software Development jobs
                                          • Customer Support / Customer Success (7)

                                            • Hey there! We're looking for a Customer Support Representative to join our team in providing amazing customer support to educators around the world. Gimkit currently is just three people — you'll increase the size of our team by 33%!

                                              **About the Job**

                                              Once fully up to speed, you’ll be the one responsible for providing outstanding customer service and support, primarily over email. You’ll help answer questions on Twitter, create and edit help documentation, and perhaps host some classes. You’ll also have opportunities to carve out your own passion projects related to supporting educators and students.

                                              While we're helping you get on board, you’ll be expected to be proactive in your process and learn quickly. 

                                              Written communication is a huge part of this role - you’ll write about 100 emails per day. This is a significant volume, so be sure that you’re ready and able to deal with that kind of daily load — you’ll get all the support and guidance you need along the way!

                                              There are three main parts of this job. The largest is responding to customers and supporting them in finding the information and solutions they need. The second is creating content to help customers before they reach out. The final part is communicating to us. You'll be the one communicating with customers every day and you'll be their advocate on the product development side.

                                              About You

                                              • You're a great writer and love helping educators. You enjoy making complicated situations simple and delightful. As a result, you're a great problem-solver who can process and resolve issues quickly. You're a stellar communicator, even when you have to communicate less-than-stellar news. 

                                              • You're as compassionate and empathetic as they come - you have a drive to constantly help others.

                                              • Deep technical knowledge of computer programming is not required, but you have a solid understanding of common issues with web-based software and how to get information to help us solve them.

                                              • You feel comfortable speaking up about your values. We make change from fresh perspectives and appreciate new viewpoints. Your voice matters to us.

                                              • You love supporting people. This isn’t a springboard into another area at Gimkit. You want to handle Gimkit's support for a while, and you’re excited to contribute to making Gimkit the best product for our customers.

                                              • We strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Gimkit is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career while being yourself.

                                              Pay + Benefits

                                              • We believe in fair, living wages no matter where you live. To do this, we pay 30% more than the average person makes in your city with the same role and experience. 

                                              • However, tech salaries have gone up much quicker than customer support salaries. If you live in San Francisco and got paid 30% better than the average Customer Support Representative, you would get paid $53,000 a year. That's not a fair, living wage. So, we've decided to pay whichever is higher: $65,000 a year or 30% more than the average person makes in your city with the same role and experience.

                                              • We don't do bonuses at Gimkit. Instead, we share Gimkit's profits across all employees. Typically, each employee takes home thousands extra every year.

                                              • Our benefits are all aimed at supporting a life well lived away from work. None are designed to try to make you work longer hours or force you into staying around for a job you don't like.

                                              - 💗 Health, dental, and vision insurance: 100% premiums for you and 50% premiums for your dependents

                                              - 🌴 Flexible time-off policy with a 10 day a year minimum

                                              - 🤗 $1,000 a year charitable donation match

                                              - ❄️ 2 week paid winter break at the end of each year

                                              - 📘 5 paid days per year to volunteer in Education

                                              - 👵 401k match up to 6% of salary

                                              - 🏃 $100 a month health stipend (gym membership, massage, meditation app subscription)

                                              - 💸 Profit-sharing

                                              - 👶 3 months paid maternity and paternity leave

                                              - 🛎️ $350 a month working budget (for co-working space, coffee shop, home office improvement)

                                              - ✈️ Work remotely. At home, co-working space, or coffee shop, it's up to you. Your salary will adapt to fit the cost of living wherever you live

                                              - 😔 And while this shouldn't need to be mentioned under benefits, we think it's worthwhile to bring up work-week hours. Only about 12% of startup employees work 40 hours a week or less ([https://stateofstartups2019.firstround.com/](https://stateofstartups2019.firstround.com/)). We're part of that 12%. We're not interested in crazy hours.

                                              Finally, we think it's important to mention we're not VC funded. We're completely bootstrapped. We're running a profitable, sustainable business where we can afford to pay well and offer great benefits while making something people love. 

                                              If you want to join us in making our customers happy, please apply!

                                              How to Apply

                                              Introduce yourself to us as a colleague. Show us your future here! We value great writers, so be yourself, be creative, and take your time with the application. There’s no prize for being the first to submit! Stock cover letters won’t do. Tell us why you want this job. Tell us about:

                                              - Why you want to work in customer support.

                                              - A description of a great customer service/support experience you had recently, and what made it great.

                                              - A time you taught yourself a new skill to complete a job or project.

                                              Then, pick three of the customer questions below and answer them like you would if you worked here (hint: at this point, we value tone and style over correctness):

                                              - How do you create a Class?

                                              - Why does Gimkit cost money?

                                              - Does Gimkit have the ability to export a report to a CSV file?

                                              - My students told me they completed an Assignment, but it's not showing up on my end.

                                              - How do I cancel my subscription?

                                              Email your application and/or questions to us at [email protected] We’re accepting applications for this position until March 15th. 

                                              We’ll let you know that we’ve received your application. After that, you probably shouldn't expect to hear back from us until after the application deadline has passed. We want to give everyone a fair chance to apply and be evaluated.

                                              We’re seeking fluent English speakers/writers to work with us to answer customer inquiries via email during regular business hours Monday through Friday.

                                              We’re a remote company, so your location isn’t as important as your fit for the role. That said, we do prefer that your daytime hours coincide with your working hours so as to avoid night shift burnout. Remember to tell us where you’re located!

                                              We look forward to hearing from you!

                                            • About Us:


                                              Our mission is to help people become happier, healthier, and more resilient in the face of life’s challenges. The science suggests these are skills -- ones that meditation makes us better at.


                                              At its core, meditation is a simple, secular, scientifically validated exercise for your mind. Like running in the 70’s, or yoga in the 90’s, meditation is now poised to become the next big public health revolution. Join the team that’s accelerating this revolution. Ten Percent Happier touches millions of lives with award winning apps, books and a podcast, is backed by extraordinary investors, co-founded by #1 New York Times Bestselling author Dan Harris of ABC News, and guided by the world’s most respected meditation teachers & scientists.


                                              The Role:


                                              As a full-time, remote senior customer support representative, you will have the chance to deliver exceptional support to Ten Percent Happier customers, creating another positive touchpoint with the Ten Percent Happier brand. You’ll work closely with the Support Manager and other team members to ensure the Support team is providing effective and timely responses to customer requests and enabling our users to successfully navigate through their Ten Percent Happier experience. As part of a close-knit team in a fast-paced and fun startup, you’ll play a key role in keeping our current customers happy and meeting the demands of potential and future customers as we move into our next phase of growth. In this role you’ll help shape our company’s best in class culture of support, marrying technical and problem-solving expertise with skillful diplomacy and genuine care for our customers. If you want to master your craft and work with one of the best teams on the planet, while improving the lives of countless people around the world, this might just be your dream job.


                                              Responsibilities include:

                                              • Provide front-line customer support for our community via email and other channels.

                                              • Handle customer requests and questions with a thoughtful, friendly and empathetic tone.

                                              • Communicate clearly in writing to people with a wide range of technical understanding.

                                              • Maintain comprehensive knowledge of Ten Percent Happier products, especially the Ten Percent Happier mobile app, to support customers in navigating our products and to identify and escalate bugs, issues and user pain points appropriately.

                                              • Master a wide variety of technical issues and software interfaces to quickly diagnose and resolve a range of customer support needs.

                                              • Work collaboratively with the larger Support team, as well as the other teams at the company, to plan for and execute on key company initiatives.

                                              • Help create and maintain internal and customer-facing documentation.

                                              • Show composure, resilience, and flexibility as customer needs evolve and case volume changes.

                                              • Above all, be able to represent Ten Percent Happier to our customers through unflappable diplomacy and empathetic communication.

                                              Ideal Experience & Characteristics:

                                              • 2-5 years of previous professional experience in a customer service/support environment that involved technical knowledge, well-crafted written communication, and close collaboration with a team.

                                              • Passionate about creating an amazing customer experience.

                                              • A sense of urgency and a satisfaction from going above and beyond to provide solutions.

                                              • Technically savvy and can pick up new technology very quickly and confidently.

                                              • Strong comfort level and familiarity with both Desktop platforms and mobile devices.

                                              • Prior experience with Help Scout or equivalent customer support ticketing platform ideal.

                                              • Incredibly organized and detail-oriented, with exceptional critical-thinking and troubleshooting skills.

                                              • Great writer with a clear, thoughtful and friendly writing style.

                                              • Self-motivated and accountable, while thriving in a collaborative team.

                                              • Excellent under pressure and can adapt quickly in a fast-moving startup environment.

                                              • Excited about making meditation and contemplative wisdom widely accessible.

                                              • BA/BS degree preferred. Advanced degrees welcome. Substitutions by experience considered.

                                              Benefits:

                                              • Be a key member of a small team in a very collaborative environment.

                                              • Become a part of a rapidly growing company that is changing millions of lives.

                                              • Work remotely from a home office or co-working space, while being fully integrated into a remote-friendly company.

                                              • Get a competitive compensation package with equity and benefits.

                                              • Join a culture that values clear and kind communication, a dedication to crafting incredible products and content, and will engage your intellect and curiosity on a daily basis. We’re passionate about reasonable work hours, flexibility in getting work done, and respecting and valuing the whole life you live.

                                              • Be welcomed into a diverse and inclusive workplace where we learn from each other’s experiences, abilities and perspectives. We are an equal opportunity employer.

                                            • You will troubleshoot for YouTube creators and brands with the most popular YouTube Chrome Extension. We handle everything from billing issues and password resets, to QA testing and bug reports. Our multilingual CS department also helps to translate a good portion of not just our help documents and marketing materials, but the app itself!

                                              vidIQ is searching for an experienced candidate who wants to join our remote Customer Support team. This employee can be located anywhere in the world where you get great internet access, but will need to be able to work a set schedule of Monday through Friday from 3pm to 11pm Pacific and we are specifically looking for a representative who can help our users who speak French.


                                              Job Requirements

                                              The minimum requirements to be considered for a Customer Experience role at vidIQ:

                                              1. Native English fluency, written, spoken and listening skills
                                              2. Available up to 8 hours a day, 5 days a week
                                              3. Required to have access to broadband internet with reliable connection
                                              4. Required to have a Windows, Mac or Linux computer and be comfortable troubleshooting your own system
                                              5. Required to have an iPhone or Android mobile phone for troubleshooting our soon-to-be-released mobile app
                                              6. Previous Customer Service experience with a remote tech/SaaS company
                                              7. Demonstrative experience being self-directed and autonomous
                                              8. Is naturally empathetic and gets a kick out of solving others’ issues

                                              These additional skills are the ones that will catch our eye!

                                              1. You have the ability to write with native fluency in French.

                                              2. You are a YouTube creator- What’s your channel?

                                              3. You know your way around the Intercom customer messaging platform

                                              Other things to know about vidIQ

                                              • We are a small, remote team in different time zones and communicate with a variety of tools through the day. You should feel comfortable in this situation.
                                              • We want to be the best platform for video creators. Everything we do is to build trust with our users and help them improve at their craft.
                                              • We expect team members to be very independent and capable of handling their responsibilities professionally and timely.
                                              • This is a full-time role and we are not open to short-term contracts.

                                              If you think that you might be interested but maybe don't match 100% of the requirements, we would still love to hear from you! We at vidIQ pride ourself on providing equal employment opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, or sexual orientation.


                                            • Support Engineer – Terraform Enterprise

                                              HashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. This is a phenomenal opportunity to join a small team and have a direct impact on HashiCorp’s fast growing business. This highly visible position will be an integral part of both the Support Engineering and Terraform teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, and results. You are a self-motivated, detail-oriented individual with an eye for automation, process improvement, and problem solving. 

                                              Collaborating with the Support Engineering Manager, you will be a key member of the Customer Success organization and will directly impact customer satisfaction and success. The Support engineer will triage incoming issues related to Terraform Enterprise and independently work to find viable solutions. You will contribute to product growth and development via weekly product and marketing meetings. You will attend customer and prospect meetings as needed to help debug or install the product and is expected to be a liaison between the customer and HashiCorp engineering. When possible, the Support Engineer will update and improve product documentation, guide feature development, and implement bug fixes based on customer feedback. 

                                              RESPONSIBILITIES

                                              • Triage and solve incoming support requests via Zendesk within SLA
                                              • Document and record all activity and communication with customers in accordance to both internal and external security standards
                                              • Reproduce and debug customer issues by using or building existing tooling or configuration
                                              • Attend weekly product engineering meetings to discuss issues pertinent to support
                                              • Collaborate with engineers, sales engineers, sales representatives, and technical account managers to schedule, coordinate, and lead customer installs or debugging calls
                                              • Contribute to product documentation, customer knowledge base, and best practices guides
                                              • Continuously improve process and tools for normal, repetitive support tasks
                                              • Periodic 24/7 on-call rotation

                                              Goals:

                                              30 days: you should be able to -

                                              • Holistic understanding of (P)TFE and the interaction with the TF ecosystem
                                              • Successfully perform all common work flows within Terraform Enterprise
                                              • One contribution to extend or improve product documentation or install guides
                                              • Ability to answer Level 1 support inquiries with minimal assistance

                                              60 days: you should be able to -

                                              • Effectively triage and respond to Level 1 & 2 inquiries independently
                                              • Provision and bootstrap (P)TFE instance with low-touch from engineering
                                              • Ride along on 1-2 live customer install calls
                                              • Locate and unpack the customer log files. Familiarity with its contents
                                              • Effectively search for prior similar issues within ticketing system and the knowledge base
                                              • Author one customer knowledge base article from area of subject matter expertise

                                              90 days: you should be able to -

                                              • Effectively triage and respond to a production down issue with minimal assistance
                                              • Run point on a live customer install without assistance
                                              • Independently find points of error and identify root cause in the customer log files and report relevant details to engineering
                                              • Implement small bug fixes or feature improvements
                                              • Read all incoming RFCs and PRDs from Engineering
                                              • Collaborate or comment on Engineering RFCs and PRDs

                                              REQUIREMENTS

                                              • 3+ years Support Engineering, Software Engineering, or System Administration experience
                                              • At least 2 years in a customer facing role
                                              • Expertise in Open Source and SaaS is a major advantage
                                              • Excellent presence; strong written and verbal communication skills
                                              • Upbeat, passionate, and unparalleled customer focus
                                              • Well-organized, has excellent work ethic, pays attention to detail, and self-starting
                                              • Experience managing and influencing change in organizations
                                              • Strong project management skills
                                              • Familiarity with Ruby on Rails, Ember.js, Bash, or Go
                                              • Interest in cloud adoption and technology at scale 

                                              EDUCATION

                                              • Bachelor’s degree in Computer Science, IT, Technical Writing, or equivalent professional experience 

                                              About HashiCorp and this opportunity

                                              This is a full-time position with a highly competitive compensation and benefits package. You will have the opportunity to work with a dynamic and ambitious team. HashiCorp is a series C start-up in San Francisco that is best known for creating a suite of software tools that help enterprise companies automate their infrastructure and helps them migrate to the cloud. HashiCorp’s software suite allows users to provision, secure and run any infrastructure for any application. 

                                              HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

                                              LI-RS1



                                            • The Customer Success Engineer is responsible for providing expert technical support and guidance to customers during implementation and throughout the customer lifecycle ensuring success.

                                              Customer Success Engineers are expected to be fluent in the technology and tools used by the Kuali Research product team - Node.js, Java, React, Web Services (REST and SOAP) - and have a love for process improvements and automation.

                                              ABOUT THE COMPANY

                                              Kuali builds higher ed solutions in a competitive space where users are just waiting to be delighted.

                                              Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

                                              Responsibilities:

                                              • Advise and train customers on technical implementation/onboarding tasks
                                              • Partner with customers to design system integrations and advise on API usage.
                                              • Partner with customers on migration of legacy data, both strategy and execution.
                                              • Work hand-in-hand with Kuali Customer Success Managers during implementation.
                                              • Assist with diagnosis and resolution of technical issues reported by customers.

                                              Requirements

                                              Technology

                                              Kuali Research is comprised of multiple modules, primarily written in Java and Javascript. Kuali uses AWS for hosting. Experience with the following tools and technologies are required:

                                              • Enterprise Java and Full-Stack Javascript
                                              • Databases: MySQL, MongoDb, Oracle (desirable)
                                              • Infrastructure and AWS Services (multiple, not all): Docker, RDS, EC2/Elastic Beanstalk, Lambda, S3, IAM
                                              • Web Services: REST, SOAP, and/or WebHooks

                                              Interpersonal

                                              • Strong writing skills - ability to concisely convey complex technical requirements and concepts to business users
                                              • Strong oral communication skills, both individual and public speaking
                                              • Ability to establish trust-based relationships with executives, faculty, and staff members of customer organizations
                                              • Proactive and sensitive to customer needs.
                                              • The ability to multi-task effectively in a fast-paced environment.

                                              Experience

                                              • Experience developing integrations with enterprise systems.
                                              • Experience executing complex data migrations from varied source systems

                                              Other requirements

                                              • You’ll have the opportunity to travel. The travel requirement could be 35%.
                                              • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

                                              Benefits

                                              • Autonomy
                                              • 401k matching (up to 4% of your salary)
                                              • Full health premiums paid by company for you and dependents
                                              • Take the time off that you need (we don’t track sick or vacation time)
                                              • Paid holidays
                                              • Annual tech hardware budget to buy whatever you want to do your job
                                              • Annual conference and training budget to learn what you want to learn
                                              • Fully remote environment

                                              What can I expect next?

                                              We will reach out to you if we are interested in a phone screen. After an initial phone call, you will be asked to do a coding challenge (roughly 2 hours). After the coding challenge, you will do a series of Zoom conference interviews with several members of the team

                                            • Breeze Church Management (US only)
                                              1 month ago

                                              Who is Breeze? 

                                              We are a cloud-based software company making church software simple. We strive, with everything we do, to be the world’s easiest web-based church management software for small and mid-sized churches. Breeze is used by 6,000+ churches to organize people, track giving, manage events and more. 

                                              Our owner and founder resides in Grand Rapids, MI with a team of 34 servant-minded, Breeze enthusiasts working alongside him from 16+ states throughout the U.S.  Breeze Story 

                                              Breeze’s Core Values

                                              We try to embody these core values with every customer and peer interaction we have. 

                                              • Hustle | Your drive and tenacity to get things done is unstoppable. You struggle sleeping when projects are half-finished. You can’t focus on anything else when you haven’t completed a task. You’ll do whatever it takes to cross the finish line.

                                              • Resourceful | When you don’t know an answer, you know how to find it. When there’s not a solution, you make a solution. You have the creativity it takes to find a way to get the job done.

                                              • Social Savant | You’re great with people. You can empathize and connect with them on a relational level. Your emotional intelligence is spot on, allowing you to know exactly when to open your mouth and when to close it and simply open your ears.

                                              • Servant-Minded | Your focus is on making others successful.  You're not worried about who gets the credit. You're humble and able to admit and take responsibility when you drop the ball, learning from the experience to improve next time.

                                              Breeze’s Guiding Principles 

                                              These principles guide every business decision, structure change, and policy implementation… 

                                              • Global domination with the goal of serving every small to mid-sized church on the planet

                                              • Be a place that people love to work 

                                              • Longevity as the stable and guiding approach to strategy and long-term decision making

                                              Day-to-Day Work Life

                                              Your daily work is focused on creating an outspoken fan club for Breeze!

                                              • You will consult with customers, drawing on your experience, to help them determine if Breeze is the right fit for their church. Answering anything from pricing questions to providing sales demo presentations.

                                              • You will help Breeze customers learn and navigate the functionality of the software features. 

                                              • You will spend at least 80% of your scheduled shift on the phone, screen sharing or answering customer email. 

                                              • You will flip between multiple resources (apps, documentation, peers, testing, etc) to help customers find solutions to their end goals.

                                              • You will test the software to determine the source of customer issues. Identifying training needs, feature enhancement suggestions or software bugs.

                                              • You will make "how-to" video directions for customers. 

                                              • You will interact with an extremely social set of co-workers via slack - collaboration is strong around here and the pace is fast!

                                              • You will receive and provide weekly feedback during a 1:1 meeting with your team lead.

                                              Keys to Success

                                              • You are confident and highly relational.

                                              • Relationship building is important to you and comes naturally to you.

                                              • You are self-directed and committed to your job, answering calls and emails not just to get the job done but to truly help the church staff accomplish their goals.

                                              • You have great writing skills with the ability to deliver directions in a concise manner.

                                              • You are aware of how your performance affects the team and you pull your weight.

                                              • You are solid technically, not just in one software package but in all areas of internet technology, spreadsheets, database management, email, text, graphics, file types, file sharing, etc. 

                                              Ideal Team Member

                                              Personal Traits

                                              • We want to work with good people as much as you want to work with good people. You must embody the core values (listed above). Servant-minded, hustle, resourceful and social savant. 

                                              • With your hustle, you will stop at nothing to help co-works and customers get to their job done. 

                                              • As a social savant, you embrace the fun and the difficult as if everyone is your friend. 

                                              • Your servant-minded attitude is always looking at situations from other perspectives. You are willing to accept differences and feedback with the goal of growing as a team. 

                                              • You have natural resourcefulness to you that makes you willing to give anything a go. And, are able to use co-workers as a resource when needed.

                                              Required Experience/Skills

                                              • Fluent in both English and Spanish, in both writing and speaking

                                              • 3+ year(s) of customer support, training or ministry experience.

                                              • You have a superb knowledge of the web and the internet and how they work. This includes experience with browsers, browser settings, IP addresses, internet service providers, wi-fi and network connectivity. 

                                              • You can install and uninstall various software and know-how to walk someone less technical through the process. 

                                              • You have strong Excel skills and know-how to download, save and work with different file types. 

                                              • You have experience supporting others, on some level, with web-based software used in a professional environment. Basically, you've helped people navigate through technology in a competent way.

                                              Desired Experience 

                                              • Experience using Breeze or another church management system

                                              • Remote work experience

                                              Availability 

                                              • Part-time (25 hours per week within 3 days) or Full-time (40 hours a week). 

                                              • You must be available to work scheduled hours between Monday - Friday from 8am-6:30pm ET in a quiet and uninterrupted environment. This is a scheduled call center position. 

                                              • Available for a 1.5-hour company meeting every Thursday morning at 9:05am ET.

                                              Office Requirements

                                              • Reliable access to an appropriate work location where you can take phone and video calls, record high-quality video and audio without interruption, distraction or background noise.

                                              • Strong and stable broadband internet connection that can handle simultaneous Voice Over Internet Protocol (VOIP) calls, streaming video and comparable high-bandwidth applications (typically, 10 Mbps download/3 Mbps upload at a minimum.) 

                                              • System Requirements (Computers are provided to staff.) 

                                              Competitive wages and participation in a 401K plan are offered to both part and full-time team members. A full benefits package including medical and dental is offered for full-time team members.

                                              If you’ve applied for this position within the past 12 months, there’s no need to reapply – we already have your application.

                                            • Snowplow Analytics (UTC +/- 2)
                                              1 month ago
                                              Located in London or remote up to UTC +/- 2

                                              Why join us?

                                              We want to do data right, and we are focused on the emerging new customer segment of the data team. We are on a mission to provide enterprise companies with the best data possible so that they can do strategic transformations using data. We deeply care about the quality, meaning, ownership and governance of data.
                                              We do this through our Snowplow intelligent data platform, our passionate people and simple processes. We want to enable customers to track any event data; ask any question of that data and use any tool you want to answer it with.

                                              It’s a hugely exciting time here at Snowplow. We are actively selling in 14 countries with over 150 customers, from startups up to major enterprises; Snowplow is growing fast, having recently closed its Series A fundraising with MMC Ventures.

                                              The opportunity

                                              To support us in significantly scaling up our customer base, we are now looking for a Head of Support to join our Customer Office, reporting into the VP Customer to manage and further build out the technical support function at Snowplow.

                                              As the Head of Support, you’ll fully own our best-in-class 24/7 support function, leading our cross-functional team of L1 to L3 support specialists. You’ll build on our reputation for high-quality, responsive and technically-sophisticated support as we rapidly scale up our business and reach further into the enterprise segment.

                                              We’re an ambitious, enthusiastic team and are looking for an experienced support leader who shares our belief that peerless customer support is a core engine room of any successful enterprise software vendor. 

                                              What you’ll be doing

                                              - Own and evolve our Support function and team, initially managing and coaching five line reports (our Support Engineers) with a remit to build the team out further.
                                              - Acquire and maintain a strong understanding of Snowplow’s product and the value it delivers to customers.
                                              - Manage support resources to maintain and extend service availability while achieving key support KPIs such as SLA/SLO targets and NPS.
                                              - Be accountable for the management, mentoring and career development of all support specificalists, conducting performance review and one to one meetings.
                                              - Lead the hiring process to acquire new support resources based on capacity analysis and support expansion plans globally.
                                              - Drive continuous service improvement initiatives (e.g. automation) to protect our gross margin without impacting QoS as we scale.
                                              - Review Red and Amber accounts status and the trend of incidents to analyse and identify root causes and go-green plans for major incidents and escalations.
                                              -Design an all-competencies training program for the Support function, taking ownership of the personal development of each support specialist.
                                              -Supervise and improve the allocation of support specialists to complex data workflow and technical infrastructure tasks (L2/L3) for our customers.
                                              - Work closely with Customer Success to create and maintain an enterprise-grade experience across all touch-points of the customer lifecycle.
                                              - Work closely with Product and Engineering teams to ensure alignment on priorities as well as ongoing communication and updates to active escalations.

                                              We’d love to hear from you if
                                              - The idea of working for a growing software startup excites you.
                                              - You have 2+ years of leading a cross-functional team of L1 to L3 support specialists delivering 24/7 support.
                                              - Comfortable working with globally distributed teams, ideally structured in a follow-the-sun model.
                                              - You have strong customer relationship skills, covering enterprise and corporate accounts, and commercial acumen.
                                              - You have detailed knowledge and understanding of Incident, Problem and Service Request management processes.
                                              - You are an excellent communicator who can build strong relationships with other internal stakeholders.
                                              - You have the ability to digest complex technical information quickly and formulate this into a comprehensive and succinct format.
                                              - Proactive solution oriented problem-solving skills and project management experience.
                                              - You are adaptable and don’t mind working in an ambiguous, ever-changing environment.
                                              - Bonus if you have ITIL and/or PMP certifications, but not a showstopper if you don’t

                                              What you’ll get in return
                                              - A competitive package based on experience, including share options 25 days of holiday a year (plus bank holidays)
                                              - MacBook or Dell XPS 13/15
                                              - Two fantastic company Away-Weeks in a different European city each year (last one was in Bratislava in November 2019)
                                              - Work alongside a supportive and talented team Grow and develop in a fast-moving, collaborative organisation 
                                              - Enjoy fun events in and around London organised by our Cultural Work Committee
                                              - Learn to code or improve your existing skills with our Software Development Guild 
                                              - Convenient location in central London (Liverpool Street)
                                              - Continuous supply of Pact coffee and healthy snacks

                                              Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.
                                          • Design (25)

                                            • This UX Researcher or Senior UX Researcher position for our Manage stage group is 100% remote.

                                              A brief overview:

                                              GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

                                              We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than tripled the size of the UX Research team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

                                              At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product direction you’d contribute to when working here.

                                              As a UX Researcher at GitLab, you will be embedded into our Manage section, overseeing user research for a range of users and use cases. You’ll work on high-traffic, ever-maturing product categories, such as our value stream analytics features, access management capabilities, and compliance solutions. The work you’ll be overseeing will be impactful and highly visible to millions of our users across the globe.

                                              What you can expect in a UX Researcher role at GitLab:
                                              • You'll need to proactively identify generative user research projects within our Manage stage.
                                              • You’ll collaborate with other UX Researchers to identify research studies that will require you to work across our different stage groups.
                                              • You'll partner with Product Managers and Product Designers to execute research projects within their respective groups.
                                              • You’ll guide, and where necessary train, Product Designers and Product Managers in how to undertake evaluative research projects and in how to create strategic deliverables such as journey maps, storyboards, competitive analyses, and personas.
                                              • You’ll need to have a high-level understanding of the features, technical constraints, and competitor landscape found in our Plan, Manage, and Create stage groups. Working knowledge of the end-to-end GitLab product will also be required too.
                                              • You’ll be comfortable evangelizing research. We aim to share user insights with both the broader organization and externally.
                                              • You’ll do this to increase empathy while helping the team to continue to grow the maturity of our UX practice.
                                              • As a Senior, you’ll lead strategic user research initiatives that span multiple-stage groups or across our entire product.
                                              • You’ll mentor UX Researchers, both inside and outside of your product area.
                                              • You’ll actively contribute to our UX Research processes, our documentation, and our research repository. You’ll need to be comfortable working in the open, collaborating with our community, and approaching research in a transparent manner.
                                              • You’ll engage in social media efforts, including writing blog articles and responding on Twitter, as appropriate.
                                              • As we’re growing, you’ll interview potential UX Research candidates.
                                              • You’ll help our Research Coordinator to build on our First Look participant recruitment platform.
                                              Projects you might work on:

                                              You will be leading generative research projects within our Manage teams. You'll be leading research studies on analytics features, two-factor authentication flows, and permissioning. You’ll also support Product Designers and Product Managers who are doing evaluative research and usability testing in these areas. The users you’ll be working with are in a range of job roles, from Product Designers and Project Managers to System Admins and Software Engineers. At GitLab, we work using Agile methodologies and ship features monthly.

                                              You know you are doing a good job as a UX Researcher when:
                                              • You collaborate effectively with our Product Designers and Product Managers.
                                              • You can quickly build rapport with GitLab's users.
                                              • You contribute ideas for feature improvements based on your research findings.
                                              • Your research work enables our Product Designers and Product Managers to work effectively in front of our sprint cycle, as outlined in our Product Development Workflow.
                                              You should apply if:
                                              • You have significant professional experience working as a User or UX Researcher in a technical domain.
                                              • You've got experience doing research alongside a product design team.
                                              • You'll bring excellent planning and organizational skills as you'll need to manage multiple competing priorities.
                                              • You are experienced applying research methodologies in a remote setting.
                                              • You've mentored other UX Researchers.
                                              • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
                                              • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.
                                              It would be an added bonus if:
                                              • You've worked for a fast-paced startup or high-growth scale-up.
                                              • You have led user research efforts within analytics tooling, access mangament features, or on products within heavily-regulated industries.
                                              • You have a degree in psychology, human factors, human-computer interaction or related field.
                                              • You’re experienced with open-source tools or working in an open-source organization.

                                              The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

                                              Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.

                                              Hiring Process and compensation:

                                              Our hiring process for this UX Researcher or Senior UX Researcher position typically follows four stages. The details of this process, our levelling structure, and the compensation for this role can be found at the bottom of our job family page.

                                            • About Us

                                              At GovPredict, we build products that make government more transparent and politics more efficient. We help organizations navigate and guide public policy with a comprehensive platform that unifies advocacy, government relations, and fundraising teams.

                                              We are a 100% non-partisan company -- and we really mean it! Our clients fall on all sides of every issue, and we provide the same powerful technology to them all. Our team members are also all along the political spectrum, and we want everyone to feel welcome. The only rule is that our personal political views never affect our work. We believe that every organization has the right and the duty to analyze government policy, come to their own conclusions, and promote their points of view to the public (and public officials). 

                                              Good companies can be built quickly. Greatness takes hard work over time. We want people who are dedicated and want to invest themselves in GovPredict just as much as we are dedicated to our people and invest in them. We are a team of relentless problem-solvers and we believe in professional development and promotion from within.

                                              GovPredict is headquartered in Washington, DC, the heart of American politics. Our engineering offices are located in Chișinău, Moldova and in Belo Horizonte, Brazil. We have a friendly, collaborative, hard-working team that is dedicated to building the best public affairs software in the world. 

                                              The industry has gotten stale, and we're working to build something better. Organizations deserve the most modern, comprehensive tools available to monitor the political and policy landscape and protect their missions. If you want to help drive that forward, come work with us!

                                              About the Role

                                              Would you like to be the start of something big? Do you love taking a brief and turning into stunning reality? Have you developed materials that influence specific market segments? The marketing team at GovPredict is hiring its first full-time designer. 

                                              You will own the visual execution of GovPredict’s brand, playing a major role in shaping the way our state-of-the-art products are perceived in the Government Relations segment. Working closely with the VP of Marketing and other colleagues, you will be building something new.

                                              This is a big opportunity, and we want someone who can take the lead in ensuring every interaction with GovPredict is exciting, engaging, and modern. You need to be adept at taking descriptions of niche market segments and designing materials that will spark specific emotional reactions in those segments. 

                                              The Senior Marketing Design Manager will create every visual item that we use, from case studies to pull-up banners and from digital ads to the entire marketing site.

                                              Responsibilities 

                                              • Design all marketing materials, including, but not limited to:
                                                • Flyers, brochures, folders
                                                • Corporate items such as folders, notebooks, swag, etc
                                                • Conference display materials
                                                • Online ads
                                                • Web pages
                                              • Develop and manage all visual aspects of the company brand
                                              • Manage entire design process from receipt of brief to delivery of materials

                                              Required Qualifications

                                              • A bachelor's degree
                                              • At least 5 years experience with print and digital design (B2B strongly preferred) 
                                              • Demonstrated ability to take the emotional motivators and general preferences listed in a brief for different target segments and translate this understanding into a design language that elicits specific responses.
                                              • Willingness to iterate and optimize web designs based on data around conversion rates and site user behavior.
                                              • Collaborative approach, receiving and responding to feedback
                                              • Attention to detail

                                              Qualifications that would be a Major Plus

                                              • Ability to code web pages and modules (strong preference given to candidates with experience developing in HubSpot)
                                              • Experience in HubSpot
                                              • Working knowledge of the government relations/public affairs segment
                                            • Our mission

                                              The problem: In 2017, nearly 60% of adults in sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

                                              How we're solving it: We're building financial services to work as they should: no account fees, instantly available and accepted everywhere. In places where electricity, water and roads don't always function, we're creating financial infrastructure that "just works." In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments and we recently launched in Cote d'Ivoire. Our goal is to make Africa the first cashless continent. That's where you come in...

                                              How you'll help us achieve it

                                              We know design can help us make a great impression on potential users as well as hiring candidates. We recently worked with a design firm to develop a new brand which will launch next month. We're looking for someone to join our team to implement our new brand in all our materials (posters, signs, flyers, etc.), aiming at a press launch in Q2 2020, then move onto mobile app and web graphic design. You will report to the Head of Product.

                                              Responsibilities:

                                              • Understand and express our mission, values, strategy and users' needs through design.

                                              • Take ownership of a companywide brand design style guide of reusable components.

                                              • Produce sketches and comprehensive layouts of print, web page and mobile app design, gather feedback and iterate.

                                              • Finish designs for print and collateral.

                                              • Finish, slice, export and debug assets (images, stylesheets and android layouts) for use in website and mobile apps on different devices (an engineer will have some time to help with the process as needed).

                                              • Understand and apply web and Android platform design principles and best-practices.

                                              Requirements:

                                              • Have substantial experience in either print or application graphic design:

                                              • If print — heavily involved in print/collateral design at a tech company, and at least peripheral involvement in web or app design

                                              • If app — owned the visual design of an important feature on web or mobile

                                              • Have at least some experience in each of print design, web/app design, and technical design work (e.g. fixing layout bugs)

                                              Bonus points if:

                                              • Speak French

                                              • Experience with user experience design

                                              Key details

                                              • Location: We are a globally distributed remote company - work from wherever makes you happy!

                                              • This is a full-time position and includes equity.

                                              • Use whatever tools you prefer, but we currently have a bunch of stuff in Sketch.

                                              Major benefits:

                                              • Subsidized health insurance for you and your dependents and retirement contributions (both vary from country-to-country)

                                              • 26 weeks fully paid parental leave and subsidized fertility assistance

                                              • Unlimited vacation with a 20-day minimum requirement

                                              • $10,000 annual charitable donation matching

                                              Our team

                                              • We're a team of ~130 people (90 Senegalese and 40 International) who are deeply passionate about our mission of bringing great financial services to the people who need them most. Our team works remotely across North America, Europe and Africa.

                                              • Every nine weeks our HQ team goes on a five-day retreat together in French-speaking sub-Saharan Africa.

                                              • We’re backed by world-class investors including Khosla Ventures, Founders Fund, Y Combinator, and the cofounders of PayPal.

                                              How to apply

                                              If interested, please apply here with your CV and portfolio. The portfolio would ideally showcase:

                                              • A variety of product-oriented print, web and/or mobile app designs

                                              • A strong visual aesthetic and understanding of color, typography, iconography and branding

                                              • Practical skills with modern design software tools

                                              Applications will be reviewed on a rolling basis.

                                              Wave is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

                                            • This position is remote.

                                              The Product Strategy team is responsible for delivering long-range impact, specifically focused on interactive prototypes and landing moonshots. The team reports to the VP of Product Strategy.

                                              Responsibilities
                                              • Create interactive prototypes of the future; telling a story that conveys our vision and strategy.
                                              • Cut down moonshots into iterable issues; deliver first MVCs.
                                              Designer, Product Strategy
                                              Responsibilities
                                              • Help to define and improve the interface and experience of GitLab.
                                              • Design features that fit within the larger experience and flows.
                                              • Create deliverables (wireframes, mockups, prototypes, flows, etc.) to communicate ideas.
                                              • Work with Product Managers and Engineers to iterate on and refine the existing experience.
                                              • Involve UX Researchers when needed, and help them define research initiatives (usability tests, surveys, interviews, etc.).
                                              • Stay informed and share the latest on UI/UX techniques, tools, and patterns.
                                              • Understand responsive design and best practices.
                                              • Have working knowledge of HTML, CSS. Familiarity with Javascript.
                                              • Have knowledge and understanding of design systems theory and practice.
                                              • Have a general knowledge of Git flow (feature branching, etc.), merge/pull requests, pipelines, and code testing.
                                              Product Designer
                                              • Deeply understand the technology and features of the stage group to which you are assigned.
                                              • Actively evaluate and incorporate feedback from UX Research, and conduct evaluative research with guidance from the UX Research Team and/or Senior Product Designers.
                                              • Help create strategic deliverables like journey maps, storyboards, competitive analyses, and personas.
                                              • Create well-designed tactical deliverables, like wireframes and prototypes, to communicate your ideas.
                                              • Proactively identify both small and large usability issues within your stage group.
                                              • Participate in Design Reviews, giving and receiving feedback in an appropriate way.
                                              • Actively contribute to the [Pajamas Design System][pajamas].
                                              • Break down designs to fit within the monthly release cadence, engage your team to review designs early and often, and productively iterate across milestones. Prioritize your tasks, even when deadlines seem overwhelming, and ask for help, as needed.
                                              • Participate in and help drive product discovery to generate ideas for features and improvements.
                                              • Take part in the monthly release process by reviewing and approving UX implementations.
                                              Senior Product Designer

                                              Everything in the Product Designer role, plus:

                                              • Have working knowledge of the end-to-end GitLab product.
                                              • Proactively identify strategic UX needs within your stage group, and engage other Product Designers within your stage group to help you create deliverables like journey maps, storyboards, competitive analyses, and personas.
                                              • Proactively identify both small and large usability issues within your stage group, and help influence your Product Manager to prioritize them.
                                              • Proactively identify user research needs, and conduct evaluative research with guidance from the UX Research team.
                                              • Broadly communicate the results of UX activities within your stage group to the UX department, cross-functional partners within your stage group, and other interested GitLab team-members using clear language that simplifies complexity.
                                              • Mentor other members of the UX department, both inside and outside of your stage group.
                                              • Engage in social media efforts, including writing blog articles, giving talks, and responding on Twitter, as appropriate.
                                              • Interview potential UX candidates.
                                              Performance Indicators
                                              • Interactive prototypes created
                                              • Moonshots landed

                                              More job information, including pay can be found on the Product Strategy Job Family Page.  

                                            • 1 week ago

                                              We are looking for a skilled designer to join our growing marketing team! The perfect candidate is collaborative, hard working and creative in their marketing approach. This opportunity will provide a chance to work with incredibly friendly and collaborative creatives with a leadership team that offers possibilities to expand your creative problem-solving skills.

                                              This person will be responsible for designing:

                                              • Blog headers
                                              • Email headers
                                              • Social images
                                              • Flyers
                                              • Infographics
                                              • eBooks

                                              We are also looking for someone who is collaborative and willing to assist in overall design work overflow, able to design within set brand guidelines, and focused on conversion and user experience in their designs.

                                              About Us

                                              FormAssembly is a leading Enterprise Data Collection platform, thanks to our impressive roster of customers. We have been recognized in the 2018 Inc. 5000 list of fastest growing private companies, and we are a G2 Crowd Winter 2019 Leader. Our mission is to help organizations collect, use, and be good stewards of the personal data entrusted to them.

                                              Here are some links to give you a peek into what it's like to work at FormAssembly:

                                              If you’re a genuinely nice person who is great to work with, respectful, and who will put the team and our customers first, we’d be thrilled to have you apply for this position. FormAssembly is an equal opportunity employer. If you belong to an under-represented group in Tech, you’ll find a welcoming culture that thrives on diversity.

                                              This is a full-time position, open to all locations (working remotely, from home).

                                              Requirements

                                              This position requires:

                                              • Conceptualizing campaigns and design a wide range of marketing materials partnering with a solid creative and content team
                                              • 2-4 years of Graphic Design experience producing campaign concepts, designing and building email and web assets, and print collateral
                                              • Experience working with an agency or in-house creative team is desired
                                              • A web-based portfolio that is well-organized showing evidence of your design skills with concept work, versioning of designs along with work showing typographical sensibilities with content more than a few paragraphs.
                                              • User experience and conversion optimization mindset
                                              • Excellence in Adobe Creative Suite (Photoshop, Illustrator, InDesign)

                                              Benefits

                                              FormAssembly is a completely distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is unique, read more about it here. Some of our benefits include:

                                              • Health benefits (health, dental, vision) for Team Members based in the United States
                                              • 401(k) with 4% company match
                                              • 4 weeks paid vacation and 9 company holidays
                                              • Flexible work schedule
                                              • Paid parental leave
                                              • Charitable contribution match
                                              • Budget for professional development
                                              • Company provided Mac laptop

                                              You'll be joining a talented and fun team, working together to build something great!

                                            • 1 week ago

                                              InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

                                              Our team is in search of a UX Researcher to help us change the way digital products are designed.

                                              About the Team:

                                              The Research team sits in the Helios zone. Helios is InVision’s centralized design team who is responsible for setting and governing the standards for product design at InVision, and own the systems and processes that enable InVision designers to work efficiently and successfully. It is part creative and part operations.

                                              What you’ll do

                                              • You’ll uncover what users need and want from our products through primary research, exploring behaviors and motivations, working with product designers, PMs, software engineers, and leaders to help prioritize and guide design decisions in a fast-paced, rapidly changing environment
                                              • Conduct research on multiple products and end to end customer experiences
                                              • Collect and analyze user behavior through studies, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments (A/B testing)
                                              • Incorporate complex technical and business requirements into research
                                              • Build out and formalize research ops processes for the team. For example: Participant recruitment and compensation, research study setup (vendors, external labs, etc.), contract filings (SOW, PO, NDAs, etc.), and identify, develop, and implement innovative processes to ensure that Research at inVision is efficient and best in class

                                              What you’ll bring

                                              • 3+ years of direct experience in a UX Research role at a SaaS company
                                              • Incredible attention to detail, interest in operations, eager to streamline and optimize whenever possible
                                              • Experience collaborating with multidisciplinary UX and/or product teams
                                              • Experience in survey design (ie: Qualtrics). Working knowledge of statistics and experimental design
                                              • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the design process (Qualitative and Quantitative)
                                              • Self-starter with a strong work ethic with a passion for design and design tools

                                              About InVision:

                                              InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

                                              The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

                                              InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

                                            • Hi-de-ho stranger. Biteable here. Let’s be friends. We need a fabulous new someone in our life to write Wordpress code and make our site ba-ba-beautiful. We’re friendly and flexible. And we totally understand if you come complete with kids, pets, side-hustles, and other #adulting stuff.

                                              All about you

                                              You Wordpress with finesse. Some people make an awful mess when they write code for the ‘press. This isn’t you. You’re an artisan. You write code with elegance. And you’ve got years of exquisite, custom Wordpress builds to back it up.

                                              Design is your superpower. While you’re great at coding widgets and pages, your passion is for making them stunning. You’re a whizz at translating brand guidelines into beautiful things. And you’re comfortable sipping lattes with studio and design teams.

                                              You know Timber isn’t just for lumberjacks. And you know how to use it when expanding custom themes.

                                              You know your way around Javascript ecosystems. Like Gulp. Or other ones that aren’t named here ‘cause no one briefed the copywriter.

                                              You’ve got the skills. In PHP and Javascript, that is. And if you haven’t already, you’re into learning Typescript.

                                              You say ‘yes’ to CSS. You don’t brag about it, but you’ve received plenty of compliments for your CSS skills.

                                              You’re a Git. But, in a good way. You’ve used Git and Github so much that it feels like a second home.

                                              You know what AWS is. And you’ve probably deployed Wordpress on it. If you haven’t, you’re open to learning.

                                              You’re most of the above. But not necessarily all. You can feel in your tummy if this is the right job for you.

                                              You’re committed to learning. You love filling your head with new stuff and taking on new projects that expand your horizons.

                                              All about the role

                                              You’ll manage your own schedule. While you’ll need to maintain regular work hours (for the benefit of your team), you’ll be free to lay your day out the way you like it. 

                                              Need to get the kids from school or take your granny to the shops? No problem. And you can work from wherever you want, be that your kitchen or one of our offices.

                                              You’ll play a valuable role. You’ll lead on code and graphic design for the Biteable Wordpress site. You’ll work closely with our product designers to synchronize design with our product site.

                                              You’ll work collaboratively with the marketing and content teams. Together, you’ll roll out content and functionalities that wow users and boost conversions.

                                              You’ll share code ownership with your playmates in the development team. Together, you’ll maintain a robust code review process and troubleshoot any thorny issues that crop up from time-to-time.

                                              All about us

                                              We are Biteable, a tech start-up that makes (jaw-dropping) videos possible for everyone. We stand apart in our market thanks to our dedication to studio-quality content and our passion for simplicity.

                                              Since our launch in 2014 we’ve:

                                              • Created a community of over 5 million users
                                              • Rendered 9.6 million videos
                                              • Raised $3.9 million in venture capital

                                              We’re growing fast and have offices in Melbourne and Hobart, Australia, with remote team members scattered around the world. We are informal, structurally flat, and fun to work with.

                                              All about our culture

                                              We are committed to the happiness of our team. We welcome people of different backgrounds, experiences, and perspectives. We like it when everyone feels supported and free to create.

                                              Our team members genuinely care about each other and define themselves as rigorous, respectful, open, supportive, honest, and egoless. Here are a few quotes that we didn’t make up:

                                              “I’m thankful for the flexibility Biteable gives me around my family commitments. I really like that my team is open to new ideas and processes. And I enjoy that I get to work on a variety of problems with a mix of people with diverse areas of expertise.”

                                              “The development team is a great group of people. They’re smart and interested in doing high-quality work, but foster a social and supportive atmosphere, too.”

                                              “Biteable's team of smart, funny, engaged and caring people makes my work here enjoyable, every day. Being close to decisions and decision-makers helps me make an impact on our work.”

                                              How to apply

                                              We want you to start soon, so our application process is quick. To apply, dispatch your CV, portfolio, and a short cover letter about why you and Biteable fit together like Matt Mullenweg and Mike Little.

                                              We’ll review it and get back to you quick smart. We’ll then do two rounds of informal interviews. If it feels right for all of us, you’ll be on board faster than you can say ‘third-party plugin’.

                                              Drop your application in over here: https://biteable.com/careers/?gh_jid=4534267002

                                            See 18 more Design jobs
                                          • Marketing / Sales (18)

                                            • Remote

                                              We are looking to hire a Financial Analyst for our Financial Planning & Analysis team. The successful candidate will work directly with members of our senior leadership team to set plans, derive goals, and collaborate effectively with teams to achieve them. We’re looking for a detailed oriented self starter who can juggle multiple projects and is excited by building processes that scale.

                                               

                                              Responsibilities:
                                              • Plan the wholistic financial trajectory of the business. Work with senior leaders across functional groups to instrument the business. Determine key metrics and measure how resources will be deployed to achieve them.

                                              • Oversee the company’s financial health and drive monthly reporting packages. Provide ongoing communication and collaboration with business partners. Surface the performance of our key financial and operational metrics to our senior leadership team and the Board.

                                              • Embrace new information and proactively look for ways to better understand our business performance. Utilize new information to help improve visibility and forecasting.

                                              Requirements:
                                              • Bachelor in Accounting or Finance preferred; MBA a plus

                                              • 3-5 years of relevant work experience, preferably at a leading investment bank or fast growing SaaS business.

                                              • Significant experience with sophisticated financial modeling. Direct company FP&A experience is a plus.

                                              • Ability to turn large data sets into meaningful insights. Ability to code using SQL is a plus.

                                              • Solid understanding of the key drivers of a SaaS business.

                                              • Proactive thinker looking to build processes that scale.

                                              • Distill and simplify complex financial concepts for all audiences.

                                              • Build trust and effectively collaborate cross functionally.

                                              The compensation calculator for this role can be found here.

                                              Remote-ATL
                                            • Join us in our mission to make website development fun by making it simple

                                              We are looking for an experienced Engineering Manager to lead the team dedicated to driving Gatsby’s open source project. Join us in our mission to make website development fun by making it simple.

                                              About us

                                              Gatsby is a remote-first, community-focused team working to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source. Our core values include transparency (our work is public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type. 

                                              Details of the role

                                              Type of Work: Full-time employee

                                              Location: Remote

                                              Why we need you

                                              Gatsby is the future of the web, and the web is an incredibly diverse ecosystem. This means we need leaders who can intuitively appreciate the value that the commercial services we build offer customers. The open source team is expanding rapidly and we need someone with a deep understanding of the very cool technology, but an equally profound sense of empathy required to grow both individual contributors and future leaders in this critical part of our company.

                                              Why this is interesting

                                              Gatsby is a wildly popular open-source framework that is changing the architecture of the web. The open-source team is responsible for driving the roadmap for the large and complex codebase that is Gatsby.js. Between their own contributions and the community, they merge nearly 500 pull requests in a typical month. You’ll help lead the team in not only tackling key technological challenges, but also bolstering and focusing community contributions.

                                              Your responsibilities

                                              You will be responsible for people, projects, and processes. You will partner with your team and peers to:

                                              • Foster an inclusive environment through empathy, not just inside engineering, but across all the teams in Gatsby, and beyond to the open source community.

                                              • Wrangle many timezones and introduce remote work best practices, as you will lead a geographically diverse team.

                                              • Exercise good judgement in interacting with the enthusiastic community, as an exemplar for your team in this area.

                                              • Partner with Product and Design to find the best blend of quality, agility, and work/life sanity.

                                              Make sure your team is fully equipped for their job, including:

                                              • Context - make sure they know what is happening outside engineering

                                              • Vision - make sure they know what it coming next, even if we’re not there yet

                                              • Skills - ensure that each team member grows and feels confident in delivery

                                              • Tools - choose and evolve the dev environment (with the team’s input)

                                              • Processes - hand-in-hand with tools, make sure that we’re continuously evolving our planning and dev approach to have just enough structure to keep us on track

                                              • Empower your team members by offering them clear ownership of technical challenges in a world where you and other leaders are still wearing many hats and finding the ones with the best fit.

                                              • Collaborate with other engineering managers to evolve the management practices at Gatsby. We’re all learning more every day!

                                              This might be you if you….

                                              • Have successfully managed people, including recruiting and hiring, coaching, mentoring, evaluating, and promoting.

                                              • Have experience working with (and ideally contributing to, or managing) open source communities and products.

                                              • Have strong communication skills, verbal and written.

                                              • Genuinely enjoy helping people, both inside the company and out.

                                              • Have a consistent track record of delivering high-quality software in regular, iterative releases through coordinating a remote team.

                                              • Are able to coordinate and work with teams and stakeholders across the organization, and even beyond the company, including effective project management skills in an environment where you may not control many of the variables.

                                              • Have previous experience with React, Node.js, and GraphQL. Gatsby is built on React, Node, and GraphQL, so you should be experienced with usage and the syntax.

                                              • Have strong empathy and a willingness to define the nuances of team roles (including your own!) as you go.

                                              The best parts of this job

                                              • The people and culture of a team genuinely invested in building something great.

                                              • You’ll be helping curate one of the most popular, fastest growing open source frameworks in the world.

                                              • You’ll be leading a group of supportive, talented, and friendly people towards delivering a great framework and developer experience.

                                              • You’ll have the opportunity (even expectation) to constantly learn and innovate, in both tech approaches and process definition.

                                              • Your role will be key to making Gatsby the next way to build on the web—and a technology that enables the next billion internet users.

                                              • You will get to look back on this time as the “early, exciting days” of Gatsby. You’ll get to watch members of your team become future leaders and luminaries in a space that isn’t fully defined or formed yet.

                                              The worst parts of this job (maybe)

                                              • The community and our team aren’t always operating as equals, and don’t always have perfectly aligned motivations. Your job includes the unenviable task of helping us figure out the right focus in a variety of complex situations, and with a wide range of (understandable, but sometimes mutually exclusive) community expectations.

                                              • We’re all still figuring a lot of stuff out. Things can feel unstructured or messy. Part of your job is to smooth out what we collectively don’t like. And that can be hard.

                                              • The company is growing fast, which means lots of people wearing lots of hats, and sometimes exchanging them for new ones. Doing this while protecting a team (or individual’s) sense of ownership and security is hard. And it’s part of this job. Sorry.

                                              • Product and strategic direction can change. We’re building a whole new area of growth in an absolutely huge potential market. Absorbing (and/or pushing back as you see fit) that change so your team doesn’t feel unnecessary churn is also hard. And also part of this job. Still sorry.

                                              Benefits

                                              • Unlimited vacation policy, with a minimum of 15 days paid vacation time

                                              • Amazing health, dental, and vision insurance for you and your family (US only)

                                              • Skip the commute with remote work

                                              • 3 months of paid parental leave covering both adoption and foster placement

                                              • Fly to cool locations 3x/year for company-wide meetups

                                              • Stock options in a fast-growing startup

                                              • Gatsby Sabbatical: 4 weeks of paid vacation after 4 years tenure

                                              Equal Opportunity Statement

                                              Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.

                                              Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.

                                            • 2 days ago

                                              CVEDIA is a funded AI company that develops deep learning solutions for some of the largest organisations on the planet. We develop and license solutions for computer vision systems. CVEDIA is seeking an ambitious and intelligent Account Executive to contribute to our growth. This position will be responsible for developing new business across verticals including ADAS/AD, Agricultural, Industrial and Infrastructure.

                                              In this role, you will have the opportunity of working in a team of exceptionally talented and driven individuals who are all making a massive impact on our business. There is no micromanaging or babysitting at CVEDIA, everyone here drives their own ideas all the way from start to finish, everyone is given an equal opportunity to flourish and see the fruits of their labour.

                                              Responsibilities Include

                                              • Effectively building and managing a pipeline of 30 to 50 active opportunities
                                              • Closing of client contracts ranging in size from $50k to $1 Million a year in ARR
                                              • Collaborating with internal stakeholders and customers to recognize and develop new market opportunities
                                              • Exploring creative licensing opportunities and championing their success
                                              • Accurate forecasting of pipeline and consistent delivery of quota
                                              • Maintaining a high level of attention to detail and precision in communication

                                              Key Qualifications Include

                                              • Proof of meeting and exceeding sales goals
                                              • Ability to deliver presentations and speak to technical capabilities of the solution
                                              • Passion for working in a fully virtually distributed remote startup environment
                                              • Enthusiasm to contribute to a rapidly growing and innovative company culture
                                              • Intelligence and ability to quickly establish credibility with a technical buyer

                                              What We Offer

                                              • Fully distributed team, located in 19 countries
                                              • 4 weeks paid holiday per year
                                              • Yearly team meetup - this year we went to Portugal!
                                              • Anti-discriminatory company culture - we won’t discount you for things like needing to pick your kids up from school, your age, your ethnicity, or your gender
                                              • An excited, communicative, and helpful team - we keep our work environment positive, but we also place importance on honesty

                                              Our Values

                                              1. Passion - We need both energy and passion to develop cutting edge AI. To succeed at CVEDIA, you’ll need to have a strong investment in both your career and the role of AI in the future of the planet.

                                              2. Commitment - CVEDIA has the opposite of a "quick-n-dirty" mentality. Every aspect of our technology has been meticulously built, and is always the product of very hard work.

                                              3. Autonomy - Carrying confidence in the work we do individually is required to work at the pace that we do as a team. Academic research, tutorials, and even creating our own solutions with the tools we have are all on the board during a regular day's work.

                                              4. Joy - It's one of our greatest strengths to bring joy and excitement into our workplace. We carry this energy into meetings, project planning, and our dedication to our work, and focus on work that feels meaningful.

                                              5. Communication - Honest discussions are imperative to the flow of work and ideas. Team members need to be able to effectively communicate complex ideas to those who don’t work in their field. It's a regular occurrence to spontaneously discuss plans and ideas with any team member on the fly, including our CEO or CTO. Each team member is respected equally and acts as a valuable contributor.



                                              How to Apply

                                              • Please state in the subject the job position you are applying for
                                              • Please mention your city and country of residence in your application
                                              • English applications only - a professional speaking and writing command of English is required for this role
                                              • Due to time zone difficulties, we’re currently only accepting applicants in North America or European timezones.

                                              For more information about us and videos of our work, please check out CVEDIA.COM


                                            • Toggl (North and South America)
                                              3 days ago

                                              Want to sell software that has been selling itself for years? 

                                              Want to join a brand new sales team and partner with a marketing team that delivers quality leads in abundance? 

                                              Look no further.

                                              Toggl has over 400,000 daily active users worldwide; our tool is a market leader with massive untapped potential for market penetration.

                                              Teams at most of the Fortune 5000 are using us but their organisations don’t know it, and they’re missing out on valuable data that could drive increased efficiency and profit.

                                              Toggl is a time tracker so simple people actually use it, and so powerful it has transformed the way teams worldwide think about each valuable minute of their working day. 

                                              So why do we need you? One word: potential.

                                              Toggl has the potential to be so much more, to so many more. We need someone whose potential matches.


                                              About you

                                              Here’s the truth: the Sales team is brand-new. We need a team of quick-thinking problem solvers to kick this off right in 2020. 

                                              You approach problems with an entrepreneurial mind and you want to be acknowledged and compensated for that. You are always looking to optimise: your processes, your understanding, and your environment. You want to get results, and know that your contributions matter. You value relationships highly and find it easy to connect with others. You also love to travel and experience the world – especially with other fantastic human beings.


                                              About our team

                                              Toggl is a distributed team of 85+ people working remotely from 30+ countries. We take pride in our professional, learning-oriented and friendly working environment that values work-life balance and constantly doing our best in every aspect of our work. You can work from anywhere in the world, because we know great people do awesome work wherever they are. Every few months we travel to meet up somewhere in the world and spend some quality time together. Our business is profitable with a healthy margin and we are built with no outside investments, so you can count on a stable working environment.


                                              Some benefits

                                              • 24 days of paid time off a year, plus your local holidays.
                                              • 2 company retreats and 2 team meetups a year (expenses covered) for team-building.
                                              • Laptop and a €2,000 budget to set up your home office.
                                              • Reimbursement for co-working space rent or internet service at home.
                                              • Opportunities to attend training, workshops or conferences.
                                              • Monthly reimbursement for gym membership, massage and other things to improve your health.
                                              • Support for buying a phone, eyeglasses or tools you need for doing your best work.

                                              The base salary for this position is $60,000 USD annually with $60,000 1st-year commission OTE.

                                              You can work from anywhere in the Americas.


                                              Apply now!

                                              All it takes to apply is answering a short skills test that assesses your expertise. Only candidates who do well on test will be considered.

                                            • Position: We currently have a need for people to work with us remotely as a Sales Development Representative

                                              Who we are:

                                              We are an innovative new recruiting services provider who is focused on disrupting the recruiting space. As a SDR you will be a core part of our team assisting us in developing new clients. 

                                              Who are we looking for?

                                              • Hunger and Hustle. We are an ambitious group and we move very fast. We need someone who can not only keep up with us, but will come in and try to blow us away. Your success will directly lead to our success and we are committed to making this a win-win relationship.
                                              • Technology fluency. We don't expect you to know everything we are working with, but need you to be able to pick up new technology quickly
                                              • Strong written communication skills. We do a lot of writing, and need people who are not afraid to take multiple passes through until things are perfect. This is especially important with sales communications so we need you to sweat every detail. In fact if you read this just email michael at sourcedllc dot com and go directly to the head of the line
                                              • Focus. We are a early stage company and are very focused on servicing our customers as we build our business.  We need people who are focused, self motivated and driven
                                              • Sense of responsibility and ownership
                                              • Willingness to learn new technologies

                                              What would you do, if selected?

                                              • Work daily with us for an agreed amount of time per week as a 1099 consultant
                                              • Help us find new clients by making contact and setting appointments for sales opportunities for our services

                                              Why join Sourced?

                                              • Work across America and have access to top technology clients. Our headquarters are in the Bay area, and we work with technology startups and scale-ups around the country and the world.
                                              • Be an early member of a world-class team that has worked with Google, Dropbox, Nokia, Evisort, Bolt, and more
                                              • Be able to take part in helping to build a new best of breed virtual company that is focused on developing the people we work with and giving them access to training and opportunity
                                            • 2 weeks ago

                                              Ylopo is looking for our next superstar sales representative. We have more inbound leads than we can handle with our current small sales team and we’re looking to find a new team member who can confidently and diligently turn qualified inbound opportunities into happy customers.

                                              You'll love this role if... you are a natural born seller who yearns to be in a true team atmosphere where a driven individual can grow to unlimited heights in one of the largest and fastest growing industries in the world.

                                              Who We Are: Founded by two real estate technology veterans, Ylopo has developed a next generation Complete Digital Marketing and Technology Platform that generates and nurtures high quality home-buyers and sellers for its client base of real estate agents, teams, and brokerages. There are almost 2 million real estate professionals in the U.S. who are prime prospects for our suite of superior products including a proprietary technology that sits on top of Facebook unleashing the most targeted and cost effective lead generation opportunity the real estate industry has ever seen. Ylopo is now entering a very exciting and high-growth stage and we’re looking to add more great people to our driven, fun, and close-knit staff. Ylopo is an ideal place to work for anyone who wants to be in a growing industry, winning atmosphere, with the ability to be autonomous and develop professionally. 

                                              What we offer:

                                              • $50,000 guaranteed base salary with the potential to earn over $100k per year with a target based sales commission plan.
                                              • Benefits package includes health coverage, paid vacation/sick days, and retirement savings plan


                                              • At least 1 - 3 years of work experience in either B2B software sales or the real estate industry
                                              • Fluency in using online CRM platforms
                                              • Track record of high achievement - tell us what you've done that makes you a winner!
                                              • Integrity, energy, and genuine desire to understand and solve customer problems
                                              • Ability to think on your feet
                                              • Comfortable with selling over the phone
                                              • Confident, competitive, high level work ethic, sense of urgency, and a closer mentality
                                              • Ability to prioritize and handle time effectively
                                              • Strong listening and presentation skills
                                              • Excellent written/verbal communication skills
                                              • Four-year college degree is preferred but not required

                                               

                                              Sales Representative Key Responsibilities:
                                               

                                              • Follow-up on and convert inbound leads into happy customers.
                                              • Earn client’s trust by understanding their needs and thoughtfully answering their questions.
                                              • Demonstrate how our technology platform works and how it can help the client’s business grow.
                                              • Implement and follow structured sales and account management processes including trackingkey data in our CRM platform.
                                              • Achieve performance metrics and goals set by management.
                                            • Do you live and breathe digital marketing, funnel optimization, and conversion? Are you passionate about building a world-class SaaS brand? Can you lead and inspire a team to help you get the job done?


                                              Adalysis is an award winning suite of tools (SaaS) used by thousands of digital marketers from around the world to help them manage their Google Ads and Bing Ads campaigns. 


                                              We are seeking a full time Marketing Manager with excellent analytical skills and a proven track record in PPC to lead our marketing efforts. As a high growth SaaS business we are seeking an exceptional candidate to drive campaign output across all digital channels. You will work directly with the founder to help us reach ambitious growth targets. 



                                              Responsibilities:


                                              • Devise a marketing strategy across all digital channels (SEO, PPC, Paid Social, Email, Display, Partnerships, PR)

                                              • Management / execution and tracking of campaigns, focusing on ROI and conversion  

                                              • Careful analysis of Analytics data and setting up funnels and event data 

                                              • Oversee and manage website content 

                                              • Ability to source, hire and manage new team members to support your efforts 

                                              • Work with designers/developers/copywriters to improve our web presence 

                                              • Manage split testing of landing pages to improve conversion

                                              • Manage our content and social media accounts

                                              • Comfortable on the phone and conferences when speaking to clients



                                              Key Requirements:


                                              • Full time dedicated person, working remotely in the UK or Western Europe (within 2 hours of GMT)

                                              • Fluent in written and spoken English, excellent communicator, knows how to listen

                                              • Knowledge of all digital channels: PPC, SEO, email, social, content, display

                                              • PPC knowledge is particularly important with the ability to understand what our tool does and the problem it solves for our clients 

                                              • Experience in SaaS tools is preferable

                                              • Comfortable with a high level of initiative and a clear focus on delivering results

                                              • Flexible, adaptable and organised

                                              • Available on Skype / Slack (primary means of communication) during working hours



                                              In return we offer:


                                              • A better work life balance. Work from home in your own time and space.

                                              • Flexible working hours

                                              • £150 day on an independent contractor basis

                                              • Take unpaid holidays as needed 

                                              • The space to use your own initiative without being micromanaged 

                                              • The opportunity to grow with the company and build your own team

                                              • Access to tools, budget and resources to help you get the job done

                                            See 11 more Marketing / Sales jobs
                                          • Product (28)

                                            • Today

                                              We are a closely-held web and mobile application development firm looking for a driven Product Owner.  Are you experienced in product management, Lean and Agile development methods?  Passionate about building products that customers love?  Looking for a no-politics zone to do your best work?  Mercury is the place for you!


                                              The Work

                                              The Product Owner will product own and help ship of a range of web and native applications including:


                                              Custom business applications utilizing rich HTML5/CSS3/JavaScript-driven front ends

                                              Progress Web Applications

                                              Business intelligence and collaboration systems

                                              iOS and Android business applications

                                              Large-scale website development based on innovative creative design, highly usable custom widgets and CMSes

                                              Skills & Requirements

                                              The position requires proven work experience in product management with a technical background and understanding of (perhaps even hands-on experience) software development and web technologies.

                                              The Product Owner will work within multidisciplinary Scrum teams, so strong problem-solving skills and a willingness to roll up one’s sleeves will go a long way.  The ability to research, reason and communicate recommendations to clients and executive management is crucial.

                                              Specific requirements include the following:

                                              • Bachelor’s Degree favored, preferably in Business, Computer Science and/or Engineering

                                              • 5+ years of hands-on experience with Agile-driven software development

                                              • 5+ years in a professional work environment analyzing business problems, collaborating and leading teams preferred

                                              • Excellent written and verbal communication skills are pretty darn important, too.

                                              • An affinity for caffeinated beverages and a strong meme stash won’t hurt your chances.

                                              Some Specifics

                                              At Mercury you will:

                                              • Translate product strategy into detailed user stories and prototypes

                                              • Collaborate with interface designers and software architects to define product vision

                                              • Create and prioritize product backlogs

                                              • Apply exact standards to ensure that high quality applications and sites are delivered

                                              • Represent the company with customers and guide company resources to meet their needs

                                              What Kind of Products Will You Work On?

                                              • Web, mobile and collaboration applications for the Southeast's fastest growing commercial real estate firms

                                              • Progressive web application for one of the nation’s leading furniture retailers

                                              • Ecommerce, operational management and transactional reporting system for a funded late-stage startup

                                              • iOS, Android and PWA applications for Fortune 50 consumer products field workforce

                                              • Data dashboards, drill down business intelligence reports and mobile reporting for global professional services firms

                                              How to Know If You're A Fit

                                              If any of the following excites you, we definitely want to talk to you!

                                              About MercuryWorks

                                              We are a Florida-based group of talented designers and developers devoid of heavy corporate structures, approval processes and tight boundaries.  Noted by our clients as giving that little extra that truly sets us apart, we seek to build sustained, successful relationships, ship customized solutions and deliver strategic counsel and zealous service.  mercuryworks.com 

                                              This Is A Remote-Friendly Position

                                              Mercury is a distributed workforce with developers and designers located throughout the United States.  We are open to applicants located anywhere in the continental United States (we find all team members being within 3 time zones of each other best for collaboration) and also Tampa Bay-based professionals.

                                              About H1B Visas and Recruiters

                                              At this time we are not considering the sponsorship of H1B candidates.  Also, no recruiters.  Definitely; please no recruiters.  None.  No matter how good you think your candidate is.

                                            • 3 days ago

                                              About Knucklepuck

                                              As a forward-thinking digital agency, we are a creative team of marketers, developers, data crunchers, writers, and strategists. Focused on measurable outcomes, we understand that we are only successful in ourselves if we grow our clients’ businesses.

                                              More than the sum of our parts, Knucklepuck leverages the diverse skills of our talented crew to become an extension of our clients’ teams. It’s this collaboration that gives us the energy to do amazing work.

                                              We are looking for a self-starter who is passionate about bridging the gap between client and web develop teams. In exchange for your insatiable curiosity and Product/Project Management experience, we offer the opportunity to make a meaningful impact on our business and our clients’ businesses, to hone your technical skills, and to reap the rewards of a job well done. 

                                              If you are customer-focused, embrace challenges head-on, and appreciate working for a company that provides the support you need to grow and excel, then this is your opportunity. Join the Knucklepuck team to pursue your passions and realize your goals.

                                              About this position

                                              The ideal candidate will be the glue and bridge-the-gap between Knucklepuck’s clients and the web development team.  In this role, you will ensure that client deliverables are being met on time, with precision, and that the Knucklepuck team has a well-defined pathway to meet the client’s expectations.  You understand the nuts and bolts of WordPress and utilize your skill set to create detailed, easy to read & follow technical documentation.

                                              To succeed in this role you must have:

                                              • At least 3 years experience in a similar website product/project management role, particularly at an agency specializing in custom WordPress development 

                                              • Deep understanding of WordPress (custom post types, taxonomies, posts, pages, widgets, navigation, users, etc.) 

                                              • Experience with design and front-end principles and tools (knowledge of HTML, CSS, and Javascript a plus) 

                                              • Understanding of API’s and integration between WordPress and third-party platforms. 

                                              • Comfortable working in an entrepreneurial, fast-paced environment where strategies or priorities can quickly shift as business needs warrant. 

                                              • Must be exceptionally organized, highly detail-oriented and have strong communication skills.

                                              Your primary responsibilities will include:

                                              • Ability to manage multiple, simultaneous web development projects and keep them on time and on budget. 

                                              • Proven ability to participate in discovery meetings to assess website requirements 

                                              • Proven ability to break down and document tasks for templates/functionality, including the design, front-end development, and backend development phases. 

                                              • Coordinate with team members on scheduling using our PM software (Wrike) 

                                              • Serve as the primary liaison between the web development team and the client 

                                              • Coordinate recurring status meetings with stakeholders

                                              • Conduct Quality Assurance testing of development phases, comparing with documented requirements to ensure accurate implementation against those requirements. 

                                              • Potential for travel

                                              What we’ll offer you in exchange:

                                              • Non-traditional benefits; contributions toward a competitive medical plan; the option to purchase additional benefits at reasonable rates such as dental and vision

                                              • Flexible work hours;

                                              • 15 days PTO

                                              • 401k matching

                                              • Culture Bonus

                                              • A Remote first culture; headquarters time zone is EST 

                                              • Fun stuff like: snacks, beer fridge, monthly company social events, beanbag chairs, the occasional Nerf gun battle, birthday celebrations (Let's celebrate You!) Lunch & Learn lectures

                                              • Startup business mentality: personal growth potential, career advancement and making an exponential impact on the company growth

                                            • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

                                              Our team is in search of a Lead Product Manager, Connected Workflow to help us change the way digital products are designed.

                                              About the Team:

                                              We are hiring for a Lead/Group PM in the Core Zone. The scope of this role will initially include strategic oversight over the Connected Workflow Group, including: Engagement (Home, Notifications, Spaces, Streams), Discoverability (Share, Permissions, Search), and Mobile.

                                              What you’ll do:

                                              • You will drive the long term strategy for core product areas, leading key initiatives and driving cross-functional alignment
                                              • You’ll collaborate with PMs, designers, engineers, and researchers to identify customer pain points and pitch new product opportunities
                                              • You will grow and coach a team of exceptional PMs who obsess over building impactful and delightful products
                                              • You’ll be a champion of InVision’s users, deeply understanding their contexts and workflows to create strategies and drive product priorities
                                              • You will partner with product marketing to develop narratives that communicate the value of InVision’s products
                                              • You’ll work together to share the impact of the team’s work with our users and prospects.

                                              What you’ll bring: 

                                              • 7+ years as a Product Manager or similar
                                              • 2+ years as a Sr. or Lead PM with responsibility over 1-2 product managers
                                              • You’ve played an instrumental role in creating great products that customers love to use
                                              • History of driving large initiatives to success and demonstrating business outcomes
                                              • Demonstrated experience driving 0 > 1 products from ideation to successful adoption
                                              • Track record of Product Leadership, including hiring and managing performance of PMs
                                              • Ability to create strong relationships with cross-functional partners and to communicate and influence clearly and effectively to achieve team goals
                                              • Experience with SaaS strongly preferred

                                              About InVision:

                                              InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

                                              The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

                                              InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

                                            • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

                                              We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

                                              The Platform Engineering group at Auth0 builds the underlying technologies that power our Public and Private Cloud Platforms worldwide. The group is responsible for infrastructure, data storage, observability, SRE, provisioning, compute, orchestration platform, build/test/deploy, tools and services - all of the components that make up the Auth0 Platform.

                                              We’re looking for a technically savvy product manager to deliver solutions that empower customers to realize the value of the platform. This is a high-impact role that requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. Experience in cloud (AWS) infrastructure, storage, security, containerization/kubernetes, and CI/CD pipeline is highly desirable. A fierce curiosity and strong collaboration skills are your keys to success.

                                              You will:

                                                • Conduct product research and discovery with engineering teams.

                                                • Analyze and synthesize signals from multiple sources: users, field teams, market data, competitive analysis, and others.

                                                • Define the near and long-term strategy and socialize it with stakeholders.

                                                • Work daily as a member of a dedicated team with engineering and design, organized around a shared mission.

                                                • Develop and test product hypotheses, working in a lean and iterative way.

                                                • Define and track KPIs and success metrics for your product area.

                                                • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.

                                                • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).

                                              You might be a good fit for this role if you:

                                                • Have 5+ years of experience as a product manager, preferably in a startup environment, with a minimum of 5 years working in the software industry.

                                                • Has experience working on technology platforms, experience in building highly available and scalable large web software backends in cloud environments (Preferably AWS).

                                                • Has experience with microservice architecture and web application/services development.

                                                • Has experience working with DevOps teams, SRE teams and managing infrastructure running business-critical applications.

                                                • Has prior experience in working with one or more domains like SQL/NoSQL databases, full-stack web deployments, SaaS or PaaS deployments.

                                                • Has experience working with containers, kubernetes, container orchestrators, and cloud deployments.

                                                • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.

                                                • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.

                                                • Are curious about new technology and exhibit a strong desire to learn.

                                                • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).

                                                • Love the work of identifying and deeply understanding customer problems.

                                                • Exhibit user empathy and seek their input at all stages of the product life cycle.

                                                • Are self-motivated and have experience working remotely.

                                                • Can travel domestically or internationally when required (15% or less).

                                                • Have experience working on Platform is a plus.

                                              Preferred Locations:

                                                • #US; #AR; #CA;
                                              Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

                                              We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

                                              Join us on this journey to make developers more productive while making the internet safer!
                                            • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

                                              Our team is in search of a Lead Product Manager, Studio to power our screen design editor, InVision Studio. 

                                              About the Team

                                              We’re looking for experts who can turn product ideas into reality and strategize to deliver a diverse suite of products for millions of customers, from the small to the behemoth. We’re excited by challenges of scale—both the number and size of customers—and a diverse set of products. If you’re looking for variety, we have it.  We’re motivated to not only deliver the best products, but also to personally achieve. At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design creation, sharing, and collaboration experience magically frictionless. As the Lead Product Manager, you will partner with our engineering and design partners to set strategy, vision, and roadmaps for the team, balancing technical trade offs, customer requests, and market trends. 

                                              What you’ll do

                                              • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing
                                              • You’ll take on the role of a player-coach, balancing strategy and execution among your group
                                              • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality 
                                              • You’ll manage the roadmap for our product area, refining feature ideas and maintaining existing features to drive business goals
                                              • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

                                              What you’ll bring

                                              • You have 7+ years as a Product Manager or similar role
                                              • Experience working within a Design Thinking, Design rich background ideal
                                              • You have a successful track record of diving into big projects and managing them from start to finish
                                              • You’ve managed or mentored a small team of product managers
                                              • You take a metrics-driven approach to product development and growth
                                              • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
                                              • You thrive in a variable and demanding startup environment

                                              About InVision:

                                              InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

                                              The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

                                              InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

                                            • 1 week ago

                                              Last Call Media is looking for a Producer / Product Owner to join our team! 


                                              The Role

                                              Producers at Last Call are cross-functional leaders on our agile digital product development teams who play a key role in our ability to deliver the right products for our clients and their customers. Equipped with business and strategic intuition, Producers collaborate with both clients and our team to establish alignment on a shared vision, goals, and a product roadmap that inspires the team and guides the delivery of a working value-added product. 


                                              Last Call Media is a fully distributed company so you can work from anywhere, but we ask that you be able to commit to at least 5 hours of overlap with New York time (ET), Monday through Friday. 


                                              What you’ll do:

                                              • Confidently collaborate with clients and internal team members to build products from existing ideas and create and pitch new ideas based on data, customer feedback, and industry experience. 

                                              • Lead an iterative product development approach that includes creative and technical members, focusing on delivering value regularly through considered and deliberate prioritization. 

                                              • Create and maintain product roadmaps, feature backlogs and product documentation, and user stories.

                                              • Take an active role in the sales cycle for new clients and participate in the creation of proposals in response to RFPs/RFIs.

                                              • Participate in team and company retrospectives to help define and refine working agreements and processes to help us work more effectively together as a team. 

                                              • Expand relationships with existing customers


                                              What you’ll bring:

                                              • A proven track record of leading the delivery of digital products and services that delight customers.

                                              • 3+ years of similar experience in a digital agency, consultancy, or equivalent setting where you were accountable to several client engagements.

                                              • A unique blend of business and technical savviness, a big-picture vision, and the drive to work with others to make that vision a reality through your persuasive written and verbal communication skills.

                                                Experience with large-scale open source web technologies (such as Drupal, WordPress, and React). 

                                              • Experience and/or a desire to work remotely.

                                              • The ability to travel for conferences, client visits, or workshops, ~10% travel.

                                              • Ability to work efficiently, sometimes under tight deadlines


                                              It’d be nice if you also had: 

                                              • Experience building products and services for all users, regardless of ability, backed by knowledge of accessibility standards (Section 508 Refresh/WCAG 2.0 A and AA). 

                                              • Familiarity with other popular web development technologies, third party applications and platforms.

                                              • Experience or an interest in sharing your knowledge and experience at industry conferences 

                                              • Familiarity with Atlassian tools, such as Jira and Confluence.


                                              All of us at LCM pride ourselves on being:

                                              • Able to empathize, which helps us understand the need of the client, the customer, the product, and the team at LCM. 

                                              • Highly communicative

                                              • Able to work independently 

                                              • Comfortable asking for help

                                              • Experienced with communicating directly with clients

                                              • Eager and motivated to learn new concepts

                                              • A team player in a collaborative environment 

                                              • A fast learner

                                              Salary range: 

                                              $60,000-90,000 USD


                                              Application Process

                                              Applicants should submit through the careers section a current resume and cover letter that includes links to a few digital products you completed recently and an answer to the following question: In 3-5 sentences please share a little about what, in your opinion, the biggest challenges are working at an all remote company. If you haven’t worked for an all remote company, please try and answer the question anyway! Lastly, while resumes and interviews are a great way to learn more about you, all candidates should be prepared to complete a brief hypothetical virtual recruitment exercise and submit reference(s) upon request. 

                                              To apply visit: https://lastcallmedia.com/careers


                                              This position is compensated at a salary commensurate with skill and experience, with comprehensive benefits including an annual professional development budget, and varied, engaging work for enterprise-level clients. If this position already sounds like you or sounds like where you're headed, please reach out! Applicants should submit a current resume and cover letter through the careers section and should be prepared to submit a code sample(s) and reference(s) upon request.

                                            • 1 week ago

                                              Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

                                              We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

                                              The Auth0 Product Team defines product vision, strategy, and delivering high value identity solutions for our customers. This is a high-impact role in which you will spearhead the strategy, development and growth of a new platform initiative. This role requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. You’ll be responsible for enhancing the Auth0 platform to support low and no-code modalities, connect application builders with adjacent vendors, and improve customer time-to-value. You will work with customers, developer evangelists, product marketing, BD/partnerships, product design, engineering, and across multiple teams to drive this initiative. 

                                              Technical experience is a must have, as you will partner closely with engineers working on secure, high availability systems at scale. You will solicit stakeholder, customer, partner, and analyst feedback to identify opportunities and prioritize initiatives. You will use quantitative and qualitative data, persona research, and experimentation to devise a strategy and set a product roadmap. 

                                              This is a rare and exciting opportunity to have a huge impact in a hyper-growth startup in a rapidly growing industry. 

                                              You will:

                                                • Conduct product research and discovery with engineering teams.
                                                • Work with key stakeholders to set strategy, define the product roadmap, and make appropriate trade-offs between features, speed, and quality.
                                                • Work closely with customers and Business Development to assess vendor needs and identify requirements.
                                                • Deliver incremental value to Auth0s customers by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
                                                • Partner with Engineering and Design to define specs, requirements, and acceptance criteria for deliverables.
                                                • Develop and test product hypotheses, working in a lean and iterative way.
                                                • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.
                                                • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).
                                                • Be responsible for outcomes by setting clear goals and key results on a quarterly basis.

                                              You might be a good for this role if you:

                                                • Have 8+ years of product management experience in a technology-focused B2E business.
                                                • Are independently driven, resourceful, and able to deliver results with minimal direction.
                                                • Have experience working in Identity or implementing identity solutions.
                                                • Exhibit excellent communication skills. Must be comfortable presenting to customers and internal audiences.
                                                • Have experience working with remote teams.
                                                • Are comfortable presenting to and interacting with vendors, customers, and senior leadership.
                                                • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.
                                                • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.
                                                • Are curious about new technology and exhibit a strong desire to learn.
                                                • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).
                                                • Love the work of identifying and deeply understanding customer problems.
                                                • Exhibit user empathy and seek their input at all stages of the product life cycle.
                                                • Are self-motivated and have experience working remotely.
                                                • Can travel domestically or internationally when required (15% or less).
                                                • Have experience working on Platform is a plus.

                                              Preferred Locations:

                                                • #CA; #US;

                                              Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

                                              We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

                                              Join us on this journey to make developers more productive while making the internet safer!
                                            See 21 more Product jobs
                                          • All others (22)

                                            • Songspace (CT +/- 2 hours)
                                              5 days ago

                                              Songspace is seeking a Data Developer to join our team that is responsible for developing and managing the data tools, applications, models, processes, and workflows that support the efficient and automated management and provision of the company’s data across internal systems and customer products, the ingestion of multimedia files and metadata provided by our clients and 3rd parties, and the exchange of music data with our sister companies and business partners. This role will also analyze and validate data, cleanse and transform data, and create/run SQL queries to deliver information to various teams across the company.This position offers an opportunity to design, build, and manage mission critical data applications and products with an experienced and supportive team in an interesting and fun industry.

                                              Job Responsibilities

                                              • Work with data, technology, and operations teams to design, build, test, and implement an automated data ingestion, integration, and exchange platform, and supporting enterprise data model

                                              • Design, create, and improve software to monitor, audit, and test data processes, systems, and applications

                                              • Process the ingestion of music metadata and multimedia assets provided by music creator, publisher,and record label customers and partners within the timelines and specifications defined by the Client Services Team

                                              • Validate, transform, and cleanse data as required

                                              • Monitor content delivery processes and queues and troubleshoot/resolve issues and errors

                                              • Point of contact for technical data issues for the internal team

                                              • Proactively investigate, troubleshoot, and solve technical data issues, escalating unsolved issues to the appropriate team

                                              • Create and sponsor concepts and work with internal teams to develop new software and tools that will assist clients and/or internal stakeholders to automate and optimize data workflow and data accessibility

                                              • Work with the data and technology teams to plan, prioritize, and manage technical backlog of data deliverables

                                              • Perform custom SQL queries and run existing scripts and queries upon request

                                              • Create and Maintain scripts to automate daily tasks

                                              • Create and Maintain test data, and Perform/Test upgrades, code changes and bug fixes

                                              • Create and Maintain documentation of code, scripts, tools, applications, and processes

                                              • Train team members in use of internal data tools

                                              • Perform other job-related tasks as directed

                                              Requirements

                                              Required

                                              • Must possess strong written and verbal communication skills

                                              • Must possess strong analytical skills

                                              • Must be committed to executing high-quality deliverables within defined scope and schedule

                                              • Must be self-driven, proactive, and open to new ideas in problem solving

                                              • Must be comfortable working independently and collaboratively with small, distributed teams

                                              • Must be curious and invest time to develop and expand knowledge and proficiencies for self and others

                                              Preferred

                                              • Experience with MySQL is preferred

                                              • Experience with *nix CLI and shell scripting is preferred

                                              • Experience with git is preferred

                                              • Experience with designing, developing, and using custom ETL code and processes is preferred

                                              • Experience creating, implementing, and using REST APIs is preferred

                                              • Experience with music data, music data standards (DDEX, CWR, ID3) is a plus

                                              • Experience with multimedia management software/tools and multimedia pipelines is a plus

                                              • Experience with music production, audio processing, and audio codices (.mp3, FLAC, WAV) is a plus

                                              • Experience with provisioning and supporting AWS data implementations (S3, EC2, RDS, Lambda,

                                              • Redshift, etc.) is a plus

                                              • Experience as a tech support/account manager or client-facing project manager is a plus

                                            • Postscript (US only)
                                              5 days ago

                                              Postscript is building the world’s greatest remote organization by modernizing how brands communicate with consumers. We’ve created a best-in-class SMS marketing tool used by thousands of happy ecommerce stores. Backed by Y Combinator and Accomplice VC, Postscript is growing fast and looking for remarkable people to help scale the company.

                                              Working collaboratively with the Partnerships and Marketing team members, this hire will be responsible for the execution of events for the company. Events are core to growth at Postscript, serving as an impactful channel for sales and partnership engagement, as well as for enhancing brand recognition.  You’ll own pre-event preparation work and lead generation, run point on day-of event execution, and diligently organize and document lead flow in order to optimize and measure the impact of every event. Strong candidates will excel at project management and client relations, love travel and enjoy the creative and strategic process of running events. 

                                              Events at Postscript consist of sponsoring major conferences, in which we will be responsible for running a booth or participating as a speaker, collaborating with other agencies and tech partners to host intimate and elevated dinners with high value customers and leads, and running city-specific meetups for merchants. In addition, we will look to this person to provide thought leadership on future event opportunities, such as a Postscript conference, large scale workshops, and internal team events. 

                                              Primary Duties

                                              • Coordinate event logistics (travel, presentation material preparation, swag orders and shipping, invitations and guest list, etc)

                                              • Assess inbound event opportunities, working with stakeholders to evaluate all factors including upfront costs, expected ROI, audience relevance, and time commitment

                                              • Project manage event deadlines, content creation, staffing, and promotional calendar

                                              • Work cross-functionally to ensure every aspect of event collateral is prepared and approved on time 

                                              • Write thorough, results and feedback-oriented event recaps for the internal team

                                              • Manage event lead flow from pre-event lead generation and initial interaction through to hand-off to the Go To Market team

                                              • Create and maintain our event calendar (plus the corresponding attendance), including things like dinners, meetups, and customer conferences

                                              • Help with pre-event lead outreach/marketing and post-event lead follow ups from events, including updating our CRM

                                              • As the team member with the most experience running events, you’ll also be asked to pitch in and support our People Ops team with organizing our tri-annual company off-sites (these are really fun multi-day retreats in awesome cities!)   

                                              What we'll love about you

                                              • 1-3 years experience coordinating events and marketing programs

                                              • Strong project management, people relations and organizational skills - you’re a generalist

                                              • You demonstrate a willingness and eagerness to take on additional marketing and community engagement initiatives, both online and off

                                              • Previous startup experience is a plus

                                              • Comfort being client facing/in sales environments

                                              • Experience utilizing some sort of marketing automation/CRM

                                              • Willingness to travel up to 50% of the time 

                                              What you'll love about us

                                              • Opportunity to join a rocket ship in its early stages

                                              • Lots of room for growth – we empower our people then get out of their way

                                              • Fun – we're passionate and enjoy what we do

                                              • Transparency - we’re open about the state of the business and take mentorship seriously

                                              • Empathy - we care about our employees and our customers - no room for jerks

                                              • Fast-paced, growth focused environment

                                              • Remote culture - work from home (or wherever)

                                              • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance

                                              • Pick your own equipment/work set up

                                              • Happy customers who want your product

                                            • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

                                              We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

                                              The Data Scientist will help build, scale and maintain the entire data science platform. The ideal candidate will have a deep technical understanding, hands-on experience in building Machine Learning models coming up with valuable insights, and promoting a data-driven culture across the organization. They would not hesitate to wrangle data, if necessary, understand the business objectives and have a good understanding of the entire data stack.

                                              This position plays a key role in data initiatives, analytics projects, and influencing key stakeholders with critical business insights. You should be passionate for continuous learning, experimenting, applying and contributing towards cutting edge open source Data Science technologies.

                                              Responsibilities

                                                • Use Python and the vast array of AI/ML libraries to analyze data and build statistical models to solve specific business problems.

                                                • Improve upon existing methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters.

                                                • Collaborate with researchers, software developers, and business leaders to define product requirements and provide analytical support.

                                                • Directly contribute to the design and development of automated selection systems.

                                                • Build customer-facing reporting tools to provide insights and metrics which track system performance.

                                                • Communicate verbally and in writing to business customers and leadership team with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendations

                                              Basic Qualifications

                                                • Bachelor's degree in Statistics, Applied Math, Operations Research, Engineering, Computer Science, or a related quantitative field2 years of working experience as a Data ScientistProficient with data analysis and modeling software such as Spark, R, Python etc.

                                                • Proficient with using scripting language such as Python and data manipulation/analysis libraries such as Scikit-learn and Pandas for analyzing and modeling data.

                                                • Experienced in using multiple data science methodologies to solve complex business problems.

                                                • Experienced in handling large data sets using SQL and databases in a business environment.

                                                • Excellent verbal and written communication.

                                                • Strong troubleshooting and problem solving skills.

                                                • Thrive in a fast-paced, innovative environment.

                                              Preferred Qualifications

                                                • Master's degree in Statistics, Applied Math, Operations Research, Engineering, Computer Science, or a related quantitative field.

                                                • 2+ years’ experience as a Data Scientist.

                                                • Fluency in a scripting or computing language (e.g. Python, Scala, C++, Java, etc.)

                                                • Superior verbal and written communication skills with the ability to effectively advocate technical solutions to scientists, engineering teams and business audiences.

                                                • Experienced in writing academic-styled papers for presenting both the methodologies used and results for data science projects.

                                                • Demonstrable track record of dealing well with ambiguity, ability to self-motivate, prioritizing needs, and delivering results in a dynamic environment.

                                                • Combination of deep technical skills and business savvy to interface with all levels and disciplines within our and our customer’s organizations

                                              Skills and Abilities

                                                • + BA/BS in Computer Science, related technical field or equivalent practical experience.

                                                • At least 3 years of relevant work experienceAbility to write, analyze, and debug SQL queries.

                                                • Exceptional Problem solving and analytical skills.

                                                • Fluent in implementing logistic regression, random forest, XGBoost, bayesian and ARIMA in Python/RExperience in User path navigation with Markov Chain, STAN Bayesian analysis for A/B testingFamiliarity with Sentiment Analysis (NLP) and LSTM AI modelsExperience in full AI/ML life-cycle from model development, training, deployment, testing, refining and iterating.

                                                • Experience in Tableau, Apache SuperSet, Looker or similar BI tools.

                                                • Knowledge of AWS Redshift, Snowflake or similar databases

                                              Preferred Locations:


                                                • #US; #AR;
                                              Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

                                              We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

                                              Join us on this journey to make developers more productive while making the internet safer!
                                            • Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. 

                                              The Federal Project Manager (PM) oversees the performance of individual Federal projects, both internally and externally. The PM will work with Federal Government leadership and internal Boomi/Dell teams to coordinate resources, determine scheduling, and identify risks. This role involves managing technology projects and requires cross-functional collaboration to meet business goals in a complex environment. The candidate is expected to be self-motivated, proactive and solution-oriented. The candidate is also expected to complete projects on time within budget and scope, set deadlines, assign responsibilities, and monitor/summarize progress of projects. Finally, the PM will prepare reports for upper management regarding status of project and work directly with clients to ensure successful deliverables.

                                              The Federal Project Manager will oversee projects, implementations and program activities for several Federal customers on a national level. Responsibilities include but are not limited to:

                                              Responsibilities

                                              - Project manage FedRAMP efforts internally for the Dell Boomi Federal team.

                                              • Work with 3rd party auditor and advisors for FedRAMP for implementation of two additional products to proceed through FedRAMP Moderate process

                                              • NIST800-171 Compliance for DOD sales

                                              • Assist with FedRAMP training creation

                                              - Project manage Federal projects, aligning to Federal reporting requirements and expectations.

                                              • Lifecycle Management working closely with Success and Support.

                                              • Works closely with Compliance team, and is expected to operate PSO functions along compliance requirements

                                              - Accountable for the execution, management and quality control of client-focused projects from concept to completion, ensuring client satisfaction, meeting all timeline milestones and deliverables within the required parameters.

                                              • Organizes, coordinates, and directs all program planning and support activities. Develops and documents project parameters including scope, schedule and specifications; creates, updates, and monitors project plans for all projects.

                                              • Interacts with program officials regarding program status and issues. Manage stakeholder expectations, including customer inclusion in technical matters, identifying gaps, and resolving impediments.

                                              • Contributes to ongoing improvement of processes to allow for smooth execution of projects and improved efficiencies across departments and project team members.

                                              - Conducts and leads status meetings regularly with customers and internal teams and stakeholders, ensuring thorough communication at all stages of the project.

                                              - Communicates proactively with customers & 3rd party vendors on production recommendations, risks, challenges, and solutions.

                                              Requirements

                                              • Experience working with Federal Customers or knowledge of FedRAMP process

                                              • 4+ Years of Project Management Experience

                                              • 5 years of client-facing and internal communication experience

                                              • Organized and able to manage a wide range of projects and priorities

                                              • Excellent communication, negotiation, and conflict management skills

                                              • Bachelor’s Degree

                                              • Local travel to client locations and Boomi sites as required

                                              Preferred Requirements

                                              • PMP Certification

                                              • Ability to receive a Government Top Secret Clearance

                                              Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

                                            • This position is remote based. 

                                              Managers in the security engineering department at GitLab see the team as their product. While they are technically credible and know the details of what security engineers work on, their time is spent hiring a world-class team and putting them in the best position to succeed. They own the delivery of security commitments and are always looking to improve productivity. They must also coordinate across departments to accomplish collaborative goals.

                                              The Field Security team is the public representation of GitLab's internal Security Team and function. They are responsible for evangelizing GitLab's Security practices both internally and externally, as well as providing expert guidance to internal and external customers about the best practices to secure GitLab assets. As the leader of the Field Security Team at GitLab, you will be  leading a team that is working towards raising the bar on security. The team will achieve that by working and collaborating with cross-functional teams and global customers to provide guidance on security best practices.

                                              Responsibilities
                                              • Build a strong, collaborative partnership with sales and product teams
                                              • Participate on customer calls providing assurance on GitLab security
                                              • Create innovative and effective strategies for addressing customer requests
                                              • Assess and promote customer security requests across the GitLab security and product teams
                                              • Hire a world class team of security analysts to work on their team
                                              • Help security analysts grow their skills and experience
                                              • Provide input on security architecture, issues and features
                                              • Hold regular 1:1's with all members their team
                                              • Create a sense of psychological safety on your team
                                              • Recommend security-related technical and process improvements
                                              • Author project plans for security initiatives
                                              • Draft quarterly OKRs
                                              • Train analysts to screen candidates and conduct managerial interviews
                                              Requirements
                                              • 2+ years experience leading teams
                                              • Strong sense of ownership, urgency, and drive
                                              • Excellent written and verbal communication skills, especially experience with executive-level communications
                                              • Ability to make concrete progress in the face of ambiguity and imperfect knowledge
                                              • Leadership at GitLab

                                              Compensation

                                            • 2 weeks ago

                                              Here at Crisp, we value the strength in teamwork, and strongly believe that it’s the key to Crisp’s success. By bringing together bright, motivated creators, wherever they live and work, we are leveraging humanity’s diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of business you’d like to be a part of.

                                              We are a socially conscious, distributed team. We give you the opportunity to solve challenges in the global food industry while living where you’re most comfortable and working in areas where you can help foster and grow the community that you are a part of.

                                              As one of the first members of the data science team at Crisp you have will have a unique opportunity to turn previously scattered and inconsistently structured data into immediately actionable food industry insights to reduce waste, increase freshness and much more.

                                              You have a proven track record of reading data and making solid conclusions. You know both the art and science of analytics - not only do you know how to find answers in the data, you also know which questions should be asked in the first place and what data can help us further bolster our conclusions. You love engaging with customers, learning about their challenges and then diving into the data to see how to solve them!

                                              Signs of a great candidate

                                              • Collaborative. You know that your colleagues’ perspectives will make our customers successful. Similarly, you use your strengths to help us grow together. You propose ways for us to be more engaged and successful with our customers.

                                              • Customer focused. Our customers are at the forefront of your day.  You prioritize our customers’ voice to ensure their needs are met. 

                                              • Ambitious, curious, and resourceful. You are innately curious, and you aren’t afraid to work hard. You are self driven, you take direction well but are able to be creative to find results on your own when asked. You are driven to succeed because your hard work and results make you proud.

                                              • Disciplined and reliable.  We are a distributed company and you enjoy the benefits of working distributed while consistently delivering what you have committed to. When you hit a snag, you communicate and reset expectations early.

                                              • Appreciative of honest feedback.  You know that the best way to learn and grow is through constructive feedback delivered kindly. You view feedback given to you as an opportunity to get better and strive to do the same for others.

                                              • Work smarter and harder. You often identify a problem, create a solution and bring it to a state of completion - with others, or even on your own.  You find ways of eliminating or automating stuff that is uninteresting or wasteful.

                                              Crisp’s Data Science Tech Stack

                                              • Modern libraries and frameworks.  We use Python with Pandas and Numpy for data science in production.  We use technologies like Jupyter and R during EDA.

                                              • Diverse technologies and algorithms, solving real world problems.  At Crisp you’ll work with a wide range of technologies and algorithms on a daily basis, in a focused effort to solve large scale problems.

                                              • Continuous deployment. Code is never far from being deployed to production, because if it’s not in production, it’s not solving problems in the real world. Our branch time spans are short, and features under development are hidden behind feature flags.

                                              • Cloud first. As a services offering in the 21st century, the cloud isn’t the future, it’s the present. We’re fully invested in using the features offered by our cloud provider in order to minimize technical debt and maximize productivity.

                                              • Micro-services. Not for the sake of the buzz, but when they make sense. By adopting a modern, thoughtful services architecture we’re able to scale organizationally, reduce technical debt, and maintain a high, sustained velocity.

                                              • Start-up mode.  The team is still small, and the product is fresh.  You’ll be able to exert a large amount of influence, and contribute to decisions that will determine the future of the product and the team.

                                              We are building a team of developers with a breadth of combined experiences so that we can collaboratively build great products. There are no hard requirements on specific background, experience or geographical location. Instead we’re looking for individuals that are capable, reliable, and hoping to grow along with us. Do you have strengths you can share? If so, we’d love to hear from you!

                                            • Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, the ability to work remote and the amazing experience of working with a multinational team of experts.

                                              Our people are our greatest asset and our competitive advantage.  Percona is looking to hire a Head of People and Culture who understands the importance of our global distributed team and is skilled at advancing our goals, strategies, as well as culture as we continue on our high growth plan.  

                                              This position has high accountability and visibility, and reports to the General Manager. We want candidates who can prove they are leaders, effective people managers, culturally astute and problem-solvers. The right candidate will be able to balance People (Human Resource) Operations and create and execute Percona’s People Strategy. If you are all of these, have a solid background in organizational development, thrive in a culturally diverse, remote workplace and our values resonate with you, we want to talk to you.


                                              Internal Leadership Development
                                              • Collaborate with management on succession planning objectives
                                              • Develop career paths and structured evaluations for each position, facilitating discussions between leadership and teams
                                              • Partner with Managers and Director of Learning & Development to build leadership development training programs, including change management initiatives

                                              Human Resource and Compliance
                                              • Analyze the effectiveness of existing HR policies and procedures ( including recruiting, hiring, onboarding, employee relations, and off-boarding of personnel) as well as retention incentives (including compensation, equity option plan, benefits, etc.) ensuring best practices and that they adhere to governing regulations while supporting Percona’s mission and goals
                                              • Lead, hire, evaluate and manage the team of HR professionals
                                              • Prepare reports for the Executive Management Team using business metrics and KPIs to measure success and ensure efficiencies in your function
                                              • Mitigate Percona’s risk as it specifically relates to employment and staffing
                                              • Establish goals and budget for annual and 3 year plans for the HR department
                                              • Ensure use of HRIS systems are best practice

                                              Performance Management
                                              • Lead annual staff evaluation process and policy, making recommendations for improvements
                                              • Build and implement processes, tools, and technology infrastructures to drive employee performance
                                              • Create and set performance metrics/expectations, while continuing to strengthen the process for evaluating performance

                                              Culture
                                              • Champion positive employee relations strengthening Percona’s culture
                                              • Directs, develops and leads culture and engagement initiatives in partnership with the Executive Management Team to create an atmosphere of inclusion and well-being
                                              • Fosters a positive team member experience that drives growth, development and wellness
                                              • Oversees and leads the conducting of regular employee surveys and to assess and improve team member engagement

                                              Your Experience
                                              • Proven experience as senior People Operations leader and mentor (or equivalent roles in Human Resources), including employment law and best practices, industry benchmarks for compensation and benefits
                                              • Built and implemented successful recruitment and retention programs at previous organizations
                                              • Passion for creating an environment where every staff member has the opportunity, support to thrive professionally and contribute to the overall success of our customers and Percona
                                              • Bachelor's degree in organizational behavior or equivalent industry certifications 
                                              • Worked for 5+ years in globally distributed organizations 
                                              • BambooHR or equivalent experience
                                              • Strong written and verbal communication skills
                                              • Experience with technology and systems to increase productivity of the People Operations team
                                              This US-based position is remote and will work across global time zones.

                                              Remote work from home openings require consistent and strong internet access.

                                              HQ is in Durham, NC USA.  Staff members should be available if there is a need for any onsite trainings and/or events at any time.    

                                              Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

                                              Please review our Percona GDPR Privacy Policy.
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