Remote ember Jobs in April 2020

201 Remote ember Jobs in April 2020

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    • About the company:

      MondayVC is a quickly scaling start-up building white-label job boards and talent networks for venture capital funds and startup accelerators across the world. Customers use our platform to save time when making high-value introductions between portfolio companies and professionals in their networks.

      As a remote company operating from 7 countries, we understand remote work and are constantly investing in our team by encouraging autonomy, clear communication, and discipline.

      We’ve recently closed our seed round and are prepared to scale our offering with current customers as we develop new products. 

      The Role:

      We’re looking for a senior full-stack product engineer to join our early-stage, quickly-scaling team. You will make impactful product features a reality across a variety of product verticals in collaboration with product managers, designers, and our Chief Product Officer. 

      Responsibilities:

      • Work with autonomy on large projects critical to our roadmap, executing toward simple, effective solutions
      • Build fast prototypes that help us validate our assumptions
      • Develop and define the backend and frontend architecture
      • Improve performance, reliability, scalability and security for our systems
      • Be involved in transitioning our monolithic codebase to a microservice-based architecture
      • Work with PMs, Engineering manager and senior members of the org to help direct team-level priority
      • Work with autonomy on large projects critical to this roadmap, executing toward simple, effective solutions

      Core Competencies and Accomplishments:

      • 5+ years experience owning engineering initiatives for product-driven teams
      • Experience building scalable systems
      • A tenacious problem-solver; you hold your performance to a high bar and are motivated to consistently work towards stretch goals; you’re resourceful and not offset or discouraged by unforeseen challenges.
      • Detail-oriented; you see the typos in an email even if you try not to. When testing code, often you spot bugs by simply looking at the code without making it run.
      • A team player; you manage priorities effectively with a keen awareness toward how your work can support the team; you naturally break down silos with proactive communication
      • Someone who takes ownership; you like to take ownership for the projects you are leading and do whatever it takes to make sure those projects are successful.
      • Receptive to feedback from clients and team members and take ownership to implement improvements you believe are necessary.
      • Transparent with your process and proactively give feedback to other team members when you have it.

      Perks:

      • Make a serious impact on an early-stage team
      • Work remotely for a company with an intentional, healthy remote culture
      • Competitive compensation package

       

    • Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.

      Intro
      Why this Role?

      1. Join a truly global, remote team: Work from anywhere! Have co-workers all around the world. Get the opportunity to travel for events and company meetups.

      2. Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.

      3. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with products to inform what we do next.

      4. Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.

      5. Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.

      Company Mission

      We want to empower Creators. We help creators on their journey to being better video creators through tools and training.

      Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.

      We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.

      The Product

      The best way to understand vidIQ is to play with the product: www.vidiq.com/extension

      We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creator needs to be successful. We're also known as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available. 

      So, what will you do at vidIQ in this Customer Success Associate role?
      • Maintain and expand vidIQ’s existing customer base by owning specific customer accounts
      • Learn our product inside and out and help your customers drive business outcomes
      • Onboard new customers
      • Perform channel audits
      • Proactively identify customers who aren’t maximizing their opportunity with our product/service and reach out to coach them and create an action plan to help them achieve success
      • Collaborate with our Sales team to manage renewals and expansions
      • Surface opportunities to expand existing accounts when it’s right for the customer
      This might be for you if...
      • You are a Creator yourself, and recently grew a Youtube channel
      • You have tremendous empathy
      • You are bilingual (fluent writing and speaking in at least 1 other language besides English)
      • You have a track record of high achievement in your current Account Management or Customer Success roles
      • You have a growth mindset and view setbacks as learning opportunities, not failures
      • You can put yourself in others’ shoes and see situations from perspectives other than your own
      • You’re motivated by seeing others succeed and grow when you partner with them
      • You’re highly adaptable, easily acclimating to a rapidly changing business and industry
      • Strong intrinsic motivation to be a top performer and contribute to a team
      • You love getting to know new people and helping them solve their business problems
        FAQ
        What benefits can I expect?
        -This is a 100% remote position, work from anywhere you like.
        -A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
        -We offer a generous vacation policy of taking time when you need it.
        -Most team members take 4–5 weeks of time off per year.
        -Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
        -Work with amazing people around the world.
        -Huge impact in the Creator Ecosystem.
        -Matched or exceed market salary in the country you live in.
        -Support your professional development and will pay for relevant courses and conferences
        Apply

        If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.

         
      • Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.

        Intro
        Why this Role?

        1. Join a truly global, remote team: Work from anywhere! Have co-workers all around the world. Get the opportunity to travel for events and company meetups.

        2. Build a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.

        3. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with products to inform what we do next.

        4. Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.

        5. Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.

        Company Mission

        We want to empower Creators. We help creators on their journey to being better video creators through tools and training.

        Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.

        We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.

        The Product

        The best way to understand vidIQ is to play with the product: www.vidiq.com/extension

        We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creator needs to be successful. We're also known as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.

        So, what will you do at vidIQ in this Director, Product Management role?
        • Establish shared vision and product strategy across the company
        • Build consensus on priorities leading to product execution
        • Lead the ideation, development, and launch of innovative products
        • Work with a world-class cross-functional team, including engineers, content strategists, data scientists, product designers and user experience researchers distributed across the globe
        • Grow a team of product managers, while also expanding existing product work streams
        • Use quantitative data, usability studies, research and market analysis to drive product innovation
        • Define and measure quantitative metrics for product and team success
        • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
        This might be for you if...
        • You have a track record of driving measurable results through influence
        • You’re hardworking and goal-oriented
        • You have a tireless positive attitude
        • You have a growth mindset and view challenges as learning opportunities, not failures
        • You practice the continuous improvement formula for your personal development
        • You have an incredible amount of empathy
        • You love getting to know new people and helping them solve their business problems
        • You have experience developing marketing, knowledge management, sales, productivity, or other applications and platforms
        • You have experience managing an organization of product managers, including building and growing the team
        • Experience working with or in support of diverse communities
        FAQ
        What benefits can I expect?
        -This is a 100% remote position, work from anywhere you like.
        -A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
        -We offer a generous vacation policy of taking time when you need it.
        -Most team members take 4–5 weeks of time off per year.
        -Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
        -Work with amazing people around the world.
        -Huge impact in the Creator Ecosystem.
        -Matched or exceed market salary in the country you live in.
        -Support your professional development and will pay for relevant courses and conferences
        Apply

        If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.


      • Frontastic is looking for a person to support us in the areas of People & Culture or Business Administration as full-time employee or freelancer.

        ABOUT US

        We're a fast growing startup founded in 2017 to bring APIs into better human interaction. We offer a cloud platform accelerating teams to create mobile first frontends for the API economy. We're doing this as a 100% remote native company: currently 28 people from 8 countries in Europe (and counting).

        ABOUT THE ROLE

        The management and administration of Frontastic sees itself as an internal service provider. We try to bring a very high benefits with as little effort as possible. Our goal is to help all people at Frontastic to be able to do their work in a relaxed way and to help them to become even more productive. That's why we call ourselves the "Empowering Area" inside Frontastic.

        We're looking for new members of the team, which is currently formed of one of the founders and one employee. Our tasks are very broad, so it's very difficult for us to name specific knowledge and skills required. The most important thing is that you bring personal experience from working in an internationally distributed remote-only company.

        Ideally, you should've already gained leadership experience yourself. We're not talking about job titles, yet, as we try to have as little hierarchy as possible at Frontastic. If you're explicitly looking for a "VP" or "Head of" title, you're probably in the wrong place. To be clear, this is only about job title itself, not about responsibilities - the more you take the lead yourself, the better.

        WHAT YOU'LL DO

        Depending on your personal skills, preferences, and experience, you might:

        • Handle candidate management

        • International onboarding incl. legal registration as an employer

        • Empower our people and company culture

        • Process international payrolls

        • Process all parts of internal business administration and bookkeeping

        • Help with all kinds of legal stuff like contracts or during funding rounds

        • You'll actively drive the change that inevitably happens within a growing high-tech company

        • You may speak at meetups and conferences

        WHO YOU ARE

        • You reside and work in Europe

        • Worked for 5 years in People & Culture or Administration in a distributed international multi-team environment

        • Attitude and skills to survive in a complex and highly dynamic environment– and you know how to grow this attitude in your co-workers

        • Good writing and communication skills in English

        • You love administrative tasks and to work on the team and company

        • You love to make your work even more efficiently with state of the art tools like Zapier

        • You enjoy building organisations and processes.

        • Skills in either international HR, tax, legal, bookkeeping, … (we already said that we cover a very wide range of topics, didn't we?)

        OUR VALUES

        Our team strives to constantly improve itself following these values:

        • Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.

        • Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).

        • Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.

        • We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration is key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.

        • Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.

        HOW WE WORK

        We're a 100% remote-native company. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication.

        We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.

        We meet four times a year in person: one five-day retreat and three two-day retrospective focused meetings.

        COMPENSATION

        For this particular job we are offering to pay between 40.000 to 70.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program AVSOPB as part of your compensation. In addition, we offer 28 vacation days and a €200/month co-working stipend.

        Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. We strive to find a good balance between local laws and conventions, and general fairness. And we're always open to your suggestions (especially since it'll be part of your job).

        WE'D LOVE TO HEAR FROM YOU!

        If this job sounds interesting to you, please send a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!

      • Imagine a product that reached over a million users without a single copywriter. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's content growth engine from the ground up.

        Intro
        Why this Role?
        1. Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
        2. Help build the foundations of conversion marketing at vidIQ: As an early member of our growth team, you'll be instrumental in helping define how our copy and conversions drive sales.
        3. Right time, right place: We are small enough that you will have true ownership and the feel of a close-knit team. But, we are established enough to have hit profitability and product-market fit, which gives us a fun and challenging field to play on!
        4. Leave better than you came in: We are always learning at vidIQ. We learn by doing. We learn from each other — and we are incentivized to attend conferences, obtain certifications, and take training courses.
        5. Build the future with us: In today’s ever-changing world of technology, video is coming in fast and hard to dominate both the entertainment and marketing space. With multiple devices to choose from — from mobile to tablet, desktop to streaming video on our televisions, more and more people are not only using video to make purchasing decisions, but also changing the way they receive their entertainment.
        6. Tackle our most interesting and impactful problems: We are setting precedents and coming up against challenges no one has seen before. You will need to be resourceful and creative. You will not be bored!
        Company Mission

        We want to empower Creators. We help creators on their journey to being better video creators through tools and training.

        Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.

        We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.

        The Product

        The best way to understand vidIQ is to play with the product: www.vidiq.com/extension

        We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creators need to be successful. We're also know as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.

        About this Role
        So, what will you do at vidIQ in this Junior Copywriter & Content Specialist role?
        • Driving the creation of original concepts that result in effective and compelling copy
        • Writing clear, concise and grammatically correct copy that appeals to our various target markets in our brand voice
        • Experiment with different angles, messaging, and copy to find the best performing copy
        • Learn about our product inside and out and be able to describe the benefits and problems of customers better than they can
        • Dive deep into a feature or launch and write compelling copy that takes a person from an ad into a landing page, to opt-in, to opening the emails, to clicking through the email, and to converting to the next steps through the whole customer life cycle
        • Craft and implement ads, landing pages, emails, conversion oriented content, video ad scripts, product marketing, and other conversion oriented copy
        • Help shape the customer journey to give prospects a better experience, increase conversions, and create repeatable processes
        This might be for you if...
        • You have a track record of driving results
        • You’re hardworking and goal-oriented
        • You have a tireless positive attitude
        • You have a growth mindset and view challenges as learning opportunities, not failures
        • You practice the continuous improvement formula for your personal development
        • You can put yourself in others’ shoes and see situations from perspectives other than your own
        • You love diving deep into the mindset of your target customers to craft compelling copy that pulls them into taking action
        FAQ

        What benefits can I expect?


        • This is a 100% remote position, work from anywhere you like.
        • A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
        • We offer a generous vacation policy of taking time when you need it. Most team members take 4–5 weeks of time off per year.
        • Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
        • Work with amazing people around the world.
        • Huge impact in the Creator Ecosystem.
        • Matched or exceed market salary in the country you live in.
        • Support your professional development and will pay for relevant courses and conferences
        Apply

        If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.

      • 2 weeks ago

        Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.

        Intro
        Why this Role?
        1. Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
        2. Help build the foundations of sales at vidIQ: As an early member of our business development team, you'll be instrumental in helping define our sales motion.
        3. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.
        4. Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
        5. Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.
        Company Mission

        We want to empower Creators. We help creators on their journey to being better video creators through tools and training.

        Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.

        We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.

        The Product

        The best way to understand vidIQ is to play with the product: www.vidiq.com/extension

        We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creators need to be successful. We're also know as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.

        About this Role
        So, what will you do at vidIQ in this Business Development role?
        • Handle inbound requests from prospective customers interested in upgrading their accounts and coaching
        • Reach out to prospects via our CRM, email, phone, and LinkedIn to educate them on our product/service
        • Experiment with different audiences, messaging, and channels to generate Enterprise opportunities
        • Qualify those prospects to determine whether or not they’re a good fit for vidIQ
        • Organize and take thorough notes on prospects in our CRM
        • Learn about our product inside and out and be able to give demos customized to the needs of different personas
        • Help shape and build our sales systems to give prospects a better experience, increase conversions, and create repeatable processes
        • You'll also get to travel to industry video focused events around the world and meeting amazing creators
        This might be for you if...
        • You have a track record of driving results
        • You’re hardworking and goal-oriented
        • You have a tireless positive attitude
        • You have a growth mindset and view challenges as learning opportunities, not failures
        • You practice the continuous improvement formula for your personal development
        • You can put yourself in others’ shoes and see situations from perspectives other than your own
        • You love getting to know new people and helping them solve their business problems
        FAQ
        • What benefits can I expect?
          • This is a 100% remote position, work from anywhere you like.
          • Flexible vacation time & paid time off.
          • Flexible work schedule.
          • Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
          • Work with amazing people around the world.
          • Huge impact in the Creator Ecosystem.
        Apply

        If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.

      • 3 weeks ago

        About Us

        At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). 

        Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love. We are growing our Success Team of 4 in order to work with more customers, specifically to help with new customer onboarding and identifying high-growth customers. 

        About You

        You have between 5-10 years experience with B2B SaaS in a customer success role. You have domain expertise in the CRM industry and/or you have frontline sales experience of at least two years that you can rely on to act as a trusted sales advisor for our customers. 

        You have excellent written and verbal communication skills and are comfortable working independently in a fast-paced environment. You have demonstrated the ability to manage and grow relationships with your customers and share best practices with a team of success managers.

        You are someone with high emotional intelligence, having the ability to understand and empathize with the needs of others. You have a friendly, but strong demeanor. You must be located in North America and available to work normal U.S. business hours. You should have experience working in a startup environment; remote work experience would be a plus.

        About the Role

        We are looking for an experienced Senior Customer Success Manager to partner with our customers. Reporting to the Director of Customer Success, you will be the main day-to-day point of contact for your customer relationships. You will own the client relationship and be charged with maintaining and growing revenue while delivering a high-level of value to our customers. 

        We are looking for an outstanding relationship-builder who can leverage every resource available to our customers, with a combination of technical and sales aptitude, and experience managing the entire customer journey. 

        This is an entrepreneurial, high-growth atmosphere and we’re looking for candidates that thrive in that environment. The ability to multitask, set and adjust priorities is critical; as a Senior Customer Success Manager you will always have more work than what can be completed in one day. The team members you'll be working most directly with are  Liz Stephany, Matt Bonde, Andrea Lucke, and Lydhia-Marie Bolduc-Gosselin.

        What you'll be responsible for...

        • Own a dedicated group of customer relationships and be responsible for managing the full customer lifecycle including training, adoption, expansion opportunities, retention and renewals

        • Become a subject matter expert in our platform and our sales philosophy

        • Problem-solve at a high level with your customers on sales process, efficiency and automation, data integrity and knowledge of best-in-class integrations

        • Provide your customers with valuable insights to help them achieve their business objectives including pulling reports, analyzing data, and understanding what it means and why it matters to your customers

        • Develop success plans and drive quarterly business reviews at the executive level

        • Develop cross-functional relationships at the user and executive level across multiple internal teams and brands.

        • Work closely with Success and Sales teams on seamless customer transitions

        • Execute at a high level to achieve goals around retention, growth and customer satisfaction

        • Host in person customer events, visit customers in person, quarterly travel required

        Why work with us?

        • Culture video 💚

        • 100% remote (we believe in trust and autonomy)

        • 2 x annual team retreats ✈️ (Lisbon retreat video)

        • Competitive salary

        • 7 weeks PTO (includes company-wide winter holiday break)

        • 1 month paid sabbatical after 5 years

        • $200/month co-working stipend

        • Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

        • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

        • 401k matching at 4% (US residents)

        • Dependent care FSA (US residents)

        • Our story and team 🚀

        • Glassdoor Reviews 

        At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

        We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

        This team is growing in more ways than one - we’ve recently launched 11 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

        Interested in Close but don't think this role is the best fit for you? View our other positions.

      • The Position Summary

        Title: Digital Analytics Specialist

        Location: Remote. APAC Timezone

        Reports to: Web Analytics Lead

        Works with: Entire In-house Growth Marketing team; high calibre, switched on clients (mostly med/large web businesses)

        Availability: Part-time (20 hours per week) with the possibility of going Full-time

        The Company

        We are a Digital Marketing and Analytics Enterprise and we are very good at Analytics, SEO, CRO, Data Science. Find out more about our services.

        Our motto: Traffic is nice. Revenue is better.

        We have the most fun doing it in competitive environments and our primary sectors by revenue are online travel, technology SaaS, e-commerce, finance, education and many more.

        We strive on being an extension of our client’s team and providing tailor-made, return-focused work.

        We are picky about the clients we bring on-board and very protective of our reputation. We won’t engage with a firm unless we believe we can make a difference to their business and help them Get Stuff Done!

        This keeps us focused on taking exciting projects, which motivates us to bring the best of our game and build lasting relationships with our clients. 

        We think the current agency model is broken and we really believe we can build a better alternative. But we need great people to help make this happen and that’s where you come in!

        We are a bootstrapped company, we grew exponentially in the last few years and now seating at 60 people working with us.

        We are built to be remote from day 1, but if you want to say ‘Hello’, our office is 78 meters from the beach in Sydney. Make sure you bring your swimwear!

        The Opportunity

        We are looking for a passionate and creative Digital Analytics Specialist to join our ever-growing team. You will work on multiple client projects and help with the delivery of ‘Measure’ projects for a wide variety of clients. 

        The Analytics Specialist will report directly to the Web Analytics Lead and will be responsible for taking on a variety of tasks that allow for the successful completion of planned marketing programs. 

        You will collaborate across the organization, and own key agency relationships, developing ideas and strategies,  as it relates to the Company’s general growth. 

        Responsibilities

        • Measurement & data collection strategy

        • Analyzing a website's key performance metrics and competitive trending

        • Campaign Measurement and governance

        • Creating forecasts using operational and statistical tools and models

        • Analytic audit & configuration

        • Dashboards & data visualisation

        • Deep dive analysis and Reporting

        • Technical Analytics Support

        • Tag Management, testing and deployment (data layer specifications and validation)

        • Training

        Tools to be used

        • Google Analytics

        • Google Tag Manager

        • Google Data Studio

        • Google Optimize

        • GMP products

        • Other tools: Adobe Suite, Snowplow, Tealium

        Ideal candidate

        • 3-5 years of Digital Analytics experience

        • Certification: Google Analytics

        • Demonstrable ability to multi-task 

        • Impeccable communication and people skills

        • Good knowledge of Google Analytics, Data Studio, Google Tag Manager and GMP Products

        • Excellent reporting skills

        • Detail-oriented & organized

        • Strong analytical skills

        • Can work under pressure with strict deadlines

        What we offer you

        Career progression is based on your ability to deliver and drive ideas and difference for both the client and the company, not your ability to play politics or by the cut of your suit (in fact, we have a no suit policy). 

        A highly collaborative remote working environment, where teamwork is championed, and ideas shared - you will be someone who is unafraid of contributing ideas and happy to work as part of a remote team and in exchange for your hard work, we can give you a unique opportunity to shape and contribute to a flourishing business to achieve your lifestyle goals.

        We even fly the qualifying team members each year to our awesome TrustEDConf event. The last one was in September in Chiang Mai, Thailand.

        An important point that is often overlooked: you will truly be part of a team. For most remote workers, you can easily feel isolated from what's happening in the business. We take good care of our teammates. So much so that a person who joined our team late November told us recently that she has felt more part of a team, than when she was working in an office.

        Don't take our word for it. Check what our teammates are saying on glassdoor (yep, 2 reviews are not great, but most are).

    • Software Development (115) Software Development rss feed

      • About the company:

        MondayVC is a quickly scaling start-up building white-label job boards and talent networks for venture capital funds and startup accelerators across the world. Customers use our platform to save time when making high-value introductions between portfolio companies and professionals in their networks.

        As a remote company operating from 7 countries, we understand remote work and are constantly investing in our team by encouraging autonomy, clear communication, and discipline.

        We’ve recently closed our seed round and are prepared to scale our offering with current customers as we develop new products. 

        The Role:

        We’re looking for a senior full-stack product engineer to join our early-stage, quickly-scaling team. You will make impactful product features a reality across a variety of product verticals in collaboration with product managers, designers, and our Chief Product Officer. 

        Responsibilities:

        • Work with autonomy on large projects critical to our roadmap, executing toward simple, effective solutions
        • Build fast prototypes that help us validate our assumptions
        • Develop and define the backend and frontend architecture
        • Improve performance, reliability, scalability and security for our systems
        • Be involved in transitioning our monolithic codebase to a microservice-based architecture
        • Work with PMs, Engineering manager and senior members of the org to help direct team-level priority
        • Work with autonomy on large projects critical to this roadmap, executing toward simple, effective solutions

        Core Competencies and Accomplishments:

        • 5+ years experience owning engineering initiatives for product-driven teams
        • Experience building scalable systems
        • A tenacious problem-solver; you hold your performance to a high bar and are motivated to consistently work towards stretch goals; you’re resourceful and not offset or discouraged by unforeseen challenges.
        • Detail-oriented; you see the typos in an email even if you try not to. When testing code, often you spot bugs by simply looking at the code without making it run.
        • A team player; you manage priorities effectively with a keen awareness toward how your work can support the team; you naturally break down silos with proactive communication
        • Someone who takes ownership; you like to take ownership for the projects you are leading and do whatever it takes to make sure those projects are successful.
        • Receptive to feedback from clients and team members and take ownership to implement improvements you believe are necessary.
        • Transparent with your process and proactively give feedback to other team members when you have it.

        Perks:

        • Make a serious impact on an early-stage team
        • Work remotely for a company with an intentional, healthy remote culture
        • Competitive compensation package

         

      • Today

        Location: Remote

        Virtual, work-from-home position. Work anywhere in the U.S. - Must live in the U.S.

        We are growing! Join a team of 10 rockstar developers who support a company of over 100 people with industry-leading web applications in areas of subscription-based continuing education, simulation and training, ecommerce, content management, and more.

        ABOUT THE COMPANY

        We are continued. We are fast-paced, nimble, and laugh a lot. We all work from home offices in various locations across the country. We are dynamic, engaged, highly motivated and highly skilled. We are passionate about our work and our professions and we’re looking for another team member to join our cause. We are certified as a great workplace by the independent analysts at Great Place to Work®, and ranked #6 on the Best Small Workplaces in the US in 2019. Learn more about us at
        continued.com.

        ABOUT THE TEAM

        Our meetings are filled with sarcasm, laughter, and movie quotes. We share code on github and contribute back to the open source community, whenever able. Though we are virtual, we communicate a lot and have a tight-knit group. We pair, encourage test driven development, collaborate, and enjoy healthy debate here and are looking for someone who can thrive in that environment. A thirst for knowledge and passion for solving problems is what drives the team. Training and education is a big part of who we are, not only as a company, but also as a mindset. We keep up to date in our field via continuing education, conferences, etc.

        ABOUT THE POSITION

        We are seeking an innovative and engaged Senior PHP developer who is motivated, creative, and fun to assist in developing our custom CakePHP and Laravel web applications.

        • Full-Time, 8a-5p in your time zone
        • Work from your home office
        • Company-provided MacBook Pro, Internet stipend, etc
        • Must live in the United States and be legally eligible to work for us
        • Travel is required for an annual company meeting, and may be required once or twice per year for team or project meetings

        RESPONSIBILITIES

        • Minor and major application feature development
        • Assist stakeholders in developing feature specifications
        • Plan, code, test, and deploy new features/applications/projects/modules/plugins
        • Troubleshoot application bugs and determine resolutions
        • Optimize and refactor existing code to improve performance and reliability [http://goo.gl/Kp3W3]
        • Suggest improvements, security needs, best practices, etc (your voice will be heard)

        REQUIREMENTS

        Self-management and time management are critical in this role. Without it, you will not be successful. Other requirements include:

        • 7+ years experience with PHP, Modern Backend Framework (CakePHP, Laravel, Symfony, etc.), Modern Front End Framework (Vue, jQuery, Angular, etc.), HTML5, SASS & CSS
        • A communication pro - must be able to explain technical issues to a non-technical person, pleasantly (we are always on Slack with stakeholders)
        • Comfortable with writing, editing, and maintaining Unit/Feature tests
        • Highly attentive to details, able to cross all the t's and dot all the i's and help review/fix others
        • There is direct project oversight, but you are expected to take ownership of your work and your projects, establish deadlines, and communicate progress proactively
        • Eager to research and learn in a self-directed way (always improving)
        • Easygoing, fun, and a team player - must be able to comprehend highly-advanced forms of sarcasm
        • A home office, free of distractions, with a high-speed Internet connection
        • Experience with Test Driven Development (TDD)

        PREFERRED, BUT NOT REQUIRED

        Although not required, the ideal candidate would also have:

        • Bachelor's Degree (or higher) in Computer Science
        • An active github account with open source contributions
        • A well thought out preference for Star Wars or Star Trek
        • Working knowledge of xkcd comic strip or similar

        We prefer a great/interested/excited programmer with less experience to an unmotivated or unengaged programmer with tons of experience.

        TO APPLY: We value attention to detail. Applications that fail to follow these simple steps will not be considered. Please provide a cover letter with your application. In your cover letter please include: 1) why you would make a great addition to our team, and 2) a favorite clip from youtube.

      • Mixmax is the hub for all your business communications. We integrate with your company's existing toolchain - email, calendar, chat, CRM, and more - to bring all information into one place. This means we're syncing, storing, & indexing hundreds of millions of events a day into our system, and then building blazing fast APIs and rich integrations to delight users. Additionally, we have an extensive Developer API that powers entire third party products.

        As a platform guild engineer you’ll be a part of a team specifically focused on building out the next generation of our system. This means being a member of a team that values continuous and collective learning, culture over process, data driven development and always asking tons of questions. We actively blog about our work, contribute to open source, sponsor Open Collectives, and host/present at meetups - we actively encourage you to do the same and under your own name.

        Diversity and inclusion are core to our culture, and we are actively committed to building a more inclusive work environment. If you are a member of an underrepresented group in technology, we strongly encourage you to apply.

        Responsibilities:

        As a backend engineer in our platform guild, you’ll:

        • Contribute to the development of critical projects, working with other platform guild members.
        • Contribute to raising the high availability and reliability of Mixmax’s platform.
        • Advocate for cutting edge, and high quality, processes and tools  within the platform guild and across the entire engineering organization.
        • Use, and improve, our monitoring tools and platforms to help influence our technical roadmap with data driven decision making.
        • Work with Node, Go, AWS, MongoDB, Elasticsearch, Redis, Terraform, React.
        Requirements and skills you possess:
        • Excellent knowledge of at least one of: Node, Go, Mongo, Elasticsearch.
        • Past experience with distributed worker queues.
        • Working knowledge of at least one of the following AWS services: VPC, EC2, ELB, Lambda.
        • Have excellent documentation and communication skills.
        • Strive to grow personally and professionally, beyond just expanding technical abilities.
        Awesome if you also:
        • Have monitored large server fleets and complex interacting subsystems (we love Statsd and Grafana 💜).
        • Have experience architecting, deploying and operating asynchronous distributed work queues, high-volume storage systems, and high-throughput systems.
        • Are an open source contributor.
        • Love to experiment with new technology and share knowledge with the team
        Get to Know Us!

        At Mixmax, our mission is to change how the world communicates. We’re reinventing email for business: helping sales, customer success, and recruiting teams sell, succeed, and hire better.  More than 10,000 customers rely on us to get their jobs done. We’re profitable, growing fast, and we want your help to grow even faster!

        We’re a driven, passionate, responsible group who values personal and professional growth equally. We take care of ourselves, our families, our customers, and one another. We believe in sustainable and diverse approaches to work and life, because optimizing for the long-term is the best path to success.

        As a team member, you’ll wear multiple hats, embrace ambiguity, and take charge leading complex projects. You’ll have the support of an experienced team who’ve built multi-million dollar products and services. This is exceptionally challenging work, but will be the most meaningful and rewarding of your career. Check out our Instagram to see how much fun we have together! 

        We offer competitive salaries, meaningful equity, generous health, dental & vision, and fitness reimbursement benefits. And you get to work on product people LOVE!

         

      • Yesterday
        About Us  
        At Reify Health, we are building a more creative healthcare system. We envision a world where every potential therapy, if safe and effective, is available to the patients who can benefit. We are well-funded and backed by Tier-1 venture capital firms. Our healthcare system relies on clinical trials to develop new, potentially life-saving treatments for patients. But clinical trials continue to be slow, unpredictable, and expensive. Reify Health’s products help both the research leaders driving clinical trials forward and the doctors and nurses who care for patient participants. As we continue to scale the adoption of our product, we will accelerate world-class clinical research and unlock innovation.  

        About You
        You are an energetic person with a passion for continuous learning who applies newly acquired skills to your daily work. You delight in solving difficult problems, pay close attention to detail, and believe in the value of automation. You shine as a collaborator and excel as an individual contributor. Your personal initiative and discipline allow you to thrive while working remotely. Your high degree of empathy for others makes you the kind of colleague everyone wants on their team. As an integral member of a fast-growing organization, you will put your fingerprint on what we do and how we do it.

        The Role
        A Software Engineer in Test is a special breed of experienced developer who improves our products by promoting practices that lead to better software design and construction. Your contributions will make our software faster, easier to test, more secure, more accessible, and a joy for our customers to use. This role requires mastery of development and automation skills.

        Responsibilities
        • improve test coverage, release velocity, and production environment health
        • automate and instrument development and testing workflows
        • write and maintain functional, integration and performance tests
        • leverage state-of-the-art tooling to identify hot-spots and problem areas within our codebases
        • perform code reviews and make recommendations for building software that is testable
        • pair with product software engineers to refactor code and improve its testability
        • review architectural designs for quality and risks
        Qualifications
        • Strong software development skills: you are a developer first and foremost
        • 3+ years of coding experience in Clojure, Java, or Python or similar languages
        • Prior experience as a Software Engineer in Test or functionally equivalent role
        • Exceptional debugging skills
        • Experience writing test plans, creating test cases, and prioritizing bugs
        • Extensive knowledge of Unix/Linux environments
        • Outstanding time management and communication skills
        • Highly attentive to detail
        Stand Out
        • Experience with regulatory regimes such as HIPAA and GDPR
        • Experience in a startup environment, or as a fully remote employee
        • Experience testing complex distributed applications
        Compensation and Benefits
        • Competitive Salary and Stock Options Salary and stock options commensurate to your experience and expertise.
        • Comprehensive Health / Wellness Coverage 100% premium coverage for you (and >50% for your dependents) for: Top-tier health plan (with option of HSA), Dental, Vision, Disability (short-term and long-term), Life insurance (for your entire tenure at Reify), 24/7 access to doctor by phone or online via telemedicine coverage.
        • Retirement Plan 401(k) plan with employer matching program.
        • Company-provided Workstation You have the option of getting a brand new MacBook Pro laptop
        • Location Convenience & Transportation We are located two blocks from Downtown Crossing. Free monthly T pass. Full suite of office accommodations provided by WeWork: unlimited coffee, infused water, and more.
        • Vacation and Holiday Flexibility Generous paid-time-off policy that accrues with your tenure at Reify which includes holiday flexibility and parental leave
        We value diversity and believe the unique contributions each of us brings drives our success. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

        Note: We are currently only considering US citizens or Green Card holders. Thanks!
      • Summary

        The Scoring Platform team builds and maintains machine learning technologies to empower millions of users – readers, contributors, and donors – who contribute to Wikipedia and its sister projects on a daily basis.  We address process inefficiencies with machine learning technologies, we design and test new technology, we produce empirical insights, and we publish and present research on the intersection of technology and culture. We are strongly committed to principles of transparency, privacy and collaboration.  We use free and open source technology and we collaborate with researchers in the industry and academia. 

        As a Software Engineer of the Scoring Platform team, you will help us build and scale our machine prediction service, train new machine learning models, and implement other data-intensive applications. You’ll travel to conferences to interact with researchers and volunteer contributors to Wikimedia Projects. You’ll help translate abstractions from current research and volunteers’ needs into concrete technologies and we’ll learn about the impacts of those technologies together.

        You are responsible for:

        • Implementing the Scoring Platform’s data intensive infrastructure and APIs
        • Collaborating with researchers and product managers to bring forward foundational technologies for new products
        • Coordinating and communicating with other members of the Wikimedia engineering teams on relevant projects
        • Engaging with internal documentation efforts and inform other staff in various aspects of Scoring Platform infrastructure and services
        • Working in coordination with volunteer developers, editors, and researchers to understand their needs. 
        • Sharing our values, respect our code of conduct, adhere to our team norms, and work in accordance with all three

        Skills and Experience:

        • Experience with web programming languages (PHP, Javascript, Python, etc.) 
        • Understanding or willingness to learn basic statistics, machine learning, and/or data analysis techniques.
        • Demonstrable experience developing and debugging web applications
        • Strong verbal and written proficiency with the English language
        • BS, MS, or PhD in Computer Science, Mathematics, Information science, or equivalent work experience

        Qualities that are important to us:

        • Engineering mindset and strong experience in Linux ecosystems
        • Real world experience writing horizontally scalable web applications

        Additionally, we’d love it if you have:

        • Experience participating in open source software projects and communities
        • Familiarity with scientific computing libraries in Python
        • Experience with web UI development (Javascript, HTML, CSS)
        • Experience working with collaborating in online spaces (chatrooms, web forums, etc.)

        The Wikimedia Foundation is... 

        ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

        The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

        U.S. Benefits & Perks*

        • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
        • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
        • The 401(k) retirement plan offers matched contributions at 4% of annual salary
        • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
        • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
        • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
        • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
        • Telecommuting and flexible work schedules available
        • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
        • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

        *Eligible international workers' benefits are specific to their location and dependent on their employer of record

        More information

        Wikimedia Foundation
        Blog
        Wikimedia 2030
        Wikimedia Medium Term Plan
        Diversity and inclusion information for Wikimedia workers, by the numbers
        Wikimania 2019
        Annual Report - 2017 

        This is Wikimedia Foundation 
        Facts Matter
        Our Projects
        Fundraising Report

      • Join us as we work together to solve some of the most interesting and challenging engineering problems in the WordPress space through our partnerships with major publishers and technology companies

        As a Lead Engineer, you will be responsible for helping define and develop the technical vision of the projects you contribute to and ensuring the code being delivered is of substantial quality. In practice this means estimating effort, defining and architecting technical solutions, leading the delivery of high quality code efficiently and within budget, with excellent verbal and written communication — while adhering to our values, Agile methodologies, coding best practices, and established organizational processes.

        Areas of Focus
        • Define and deliver solutions to Client-prioritized deliverables
        • Lead, mentor, and support other Engineers
        • Enforce coding best practices and testing requirements
        • Team and Client project-specific communication
        • Estimate effort to complete user stories & tasks
        Accountabilities
        • Take responsibility for the engineering success of your project(s)
        • Contribute to estimation/effort level for all tickets in the backlog
        • Work closely with others to develop solutions
        • Ensure the delivery of quality code, on time, and as estimated
        • Review and write unit, integration, and regression tests when appropriate
        • Conduct architectural peer reviews for code created by other Engineers
        • Participate in Backlog Grooming, Sprint Planning and Sprint Review meetings
        • Deploy code and setup build and test environments
        • Follow and help ensure coding best practices
        • Follow Agile SCRUM methodologies
        • Follow and help enforce organizational processes
        • Be a supportive team member and leader
        • Be candid and respectful
        • Have a growth mindset
          Payscale

          This is a senior-level role, with a typical pay range of $7,000 to $10,500 per month ($45 to $65 per hour) for full-time contractors or a salary for employees (USA and Australia) of $75,000 to $110,000 with benefits, depending on proven experience level and engagement terms.

          Work Environment

          This is a remote role working as a part of a global, distributed team spanning 5 continents. Most of your work will be asynchronous, with communication via Slack, JIRA, and Github, with a few video meetings per week. Most Client teams are located in North America, so expect some of your work time to overlap with North American working hours. Our project teams may include a Lead Engineer/Architect, UX Architect, Product Owner, Project Manager, Quality Analyst, and 1-4 additional Engineers. Engineers typically work on 1-2 projects at a time.

          Community

          At XWP, you will become part of a much bigger community of X-Teamers from the X-Company brands, which is hundreds strong, and includes XWP, X-Team, and XFive.

          One of the ultimate perks of working at XWP is your Unleash+ membership, which gives you $2,500 per year to use toward activities that keep you energized so you can learn, grow and unleash your potential.

          Participate in our epic Seasons every quarter, designed to get you energized and doing more of the things you love to do. We'll constantly provide you with new, motivating side quests and challenges, spanning a range of Paths focused around your passions, like travel, coding, gaming, fitness, etc.

          Travel to work alongside other X-Teamers at one of our free hacker houses (X-Outposts) around the world. The X-Outpost changes locations monthly, allowing people to explore & work remotely in the most beautiful locations. Many XWP team members also meet up at WordCamp Asia, WordCamp US, and WordCamp Europe.

          XWP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

          Job requirements

          This is a full-stack engineering role, modern frontend experience is often needed alongside traditional PHP backend expertise. We expect that you will have significant experience with most of the following areas of technology and the ability to quickly learn and close any gaps that you encounter while engaged.

          • WordPress at scale
          • PHP, HTML, CSS, and vanilla JavaScript
          • React.js
          • AMP Technology
          • Object Oriented Programming
          • Gutenberg 
          • WP-CLI and WP-REST-API
          • RESTful Services and APIs
          • SQL and NoSQL databases
          • Linting PHP and JavaScript

          We expect you to have a good working knowledge and some experience with most of the following:

          • Setting up CI/CD workflows with Travis CI and GitHub
          • E2E testing and frameworks like PHPUnit, QUnit, and Mocha
          • Build-tools like Grunt, Gulp, and WebPack
          • Docker and Vagrant
          • Package management tools like NPM and Composer
          • Transpiling ES6 to ES5 using Babel
          • CSS Preprocessors like SASS
          • Git and SVN version control systems
          • Developing responsive interfaces
          • Debugging for a wide range of browsers and devices
          • Extending interfaces with JavaScript

            You will also want to have these characteristics:

            • Highly organized, motivated, and execution-oriented
            • Self-starter comfortable working in a highly technical environment
            • Demonstrated ability for continuous learning, creativity, and problem solving
            • Ability to work effectively and dependably in remote environments
            • Confidence effectively presenting well-reasoned options to decision makers
            • Ability to make a strong case while listening and remaining open to other perspectives
            • 2 days ago
              Company Overview

              At Netlify, we're building a platform to empower web developers to build better, more elaborate web projects than ever before. We're aiming to change the landscape of modern web development. Netlify currently serves more than 700,000 developers worldwide.

              We’re a venture-backed company, and so far we've raised about $45 million from Andreessen Horowitz, Kleiner Perkins, Bloomberg, and prominent founders and professionals in our space.

              Netlify is a diverse group of incredible talent from all over the world. We’re ~40% woman or non-binary, and are composed of about half as many nationalities as we are team members.

              About the role:

              The role breaks down into three big parts:

              • Expansion: We are rapidly hiring and we need to expand the team. You will help us continue to build a diverse and inclusive team. This involves identifying skills the team needs, shepherding candidates through the hiring process, and building a more reliable, unbiased, and fair hiring process.
              • Delivery: Balancing technical debt and new features is always nuanced. You will partner with the product management team to manage this balance in accordance with the needs of the business. You will help define a project management process to help delivery and predictability with the goal of continuously shipping code to production.
              • Cultivation: You'll be instrumental in growing the careers of the individual engineers on your team. This means being their advocate and helping guide them in the direction they want. It also means being a culture driver on the team, fostering a positive, trusting, and supportive team.

              We have a small headquarters in San Francisco but we are a largely distributed engineering team. You will need to enable the team to work productively across different timezones. Fostering good habits of documentation, empathy, integrity to delivery on committed work are some of the key elements for success on our team. Experience working and managing remote teams is a big plus.

              Ideal Candidate:
              • Experienced manager of a technical backend team, especially around infrastructure development
              • Understanding of how engineering teams collaborate and track a project delivery
              • Familiarity, or willingness to learn, about the underlying system architecture of a PaaS (e.g. APIs, databases, distributed systems)
              • Commitment to designing a hiring process that is fair, efficient, and repeatable
              • Communicate priorities and expectations to both team and leadership
              • Passion for mentorship and advocacy for your team members in their career development
              • Ability to work across multiple timezones with remote colleagues
              • A desire to succeed personally through the health and success of the team
              About the team:

              The SRE team works as a support for the whole organization, from the different engineering groups to the sales and stability of the product. While we do oversee the incident management framework, we work to minimize the number of incidents via automation and tooling for the larger engineering team. The SRE team will focus on two big areas: stability and enablement.

              Stability because the SRE team is the frontline defense around issues and outages (e.g. cloud crashes, DDoS). The team will build the tooling needed to respond to these incidents and be prepared for the unexpected. This includes a 24/7 on-call rotation and working with other teams to prepare for incidents (e.g. more observability, alerting framework)

              Enablement because the team provides some of the core services that the rest of engineering relies on (e.g. kafka, kubernetes). They also empower developers to ship their code to production in a safe and repeatable way. This means working on different developer tools to provide more observability, better testing capabilities, and a smoother deployment process. Much of this is done by writing and using tools to further automation of rote or dangerous tasks.

              Right now the team is split between US and EU timezones to provide follow the sun coverage. Often coordination will have to take into account lag, timezones, and autonomy. The goal being to have SRE resources available whenever the company needs them.

              About Netlify

              Of everything we've ever built at Netlify, we are most proud of our team.

              We believe that empowered, engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. Whether you work from our main office in San Francisco or you are a remote employee, we’ll be working together a lot—paring, collaborating, debating, and learning. We want you to succeed! About 60% of the company are remote across the globe, the rest are in our HQ in San Francisco.

              To learn a bit more about our team and who we are, make sure to visit our about page.

              Applying

              Not sure you meet 100% of our qualifications? Please apply anyway!

              With your application, please include: A thoughtful cover letter explaining why you would enjoy working in this role and why you’d like to work at Netlify. A resume or short listing of job history. (A link to a LinkedIn profile would be fine.)

              When we receive your complete application with the items above, we’ll get back to you about the next steps.

            • 3 days ago

              If you had the best ERP tool that powered some of the highest profile Architecture and Engineering firms in the U.S., what would you do? Make it even better! The Clearview team is committed to consistently delivering new features to its suite of products and we are just getting started! We want to grow our team, tackle even bigger challenges and do amazing things. We work in focused, agile-based, teams to constantly improve our code base, add new ways of interfacing with the system and have amassed a large backlog of interesting technical challenges and product initiatives. We want to grow to enable even greater success within our industry. This is where you come in!

              We are seeking a Senior Front End Engineer to help build out our new web and mobile apps (React.js and React Native) and refactor some of our current generation stack in use (Java and Vue.js). We're looking for a dynamic individual who is no stranger to building well-designed, performant and effective front end web applications that support complex business rules/flows. You will start by learning from the experiences of our current team and our current offerings and become intimately familiar with our Vue.js codebase. As you improve in your understanding of our business logic, you will contribute your React/Angular/Vue.js experiences by helping add features to our current Vue.js app as well as greenfield development in React.js and React Native. You will leverage your experience to establish best practices for web development and drive the team and the codebase to a higher level. 

              The ideal candidate will look not only to help contribute, collaborate, and develop their career, but will be hungry to assist others in the development of their own careers as well. You’ll have the chance to set the tone of the platform you’ll be working on.

              Responsibilities

              • Contribute to new and existing projects by developing  and maintaining and reliable set of edge applications
              • Collaborate with other teams to build shared microservices that can serve many applications and scale independently
              • Enable our product team to tap into our valuable data sources and build incredible features for our customers
              • Actively participate in multiple Unanet development projects and work together to build high-quality solutions
              • Provide constructive feedback on pull requests to increase code quality organically

              30 Days

              • If remote, you will immerse yourself in a virtual “Bootcamp” for 1-2 weeks with support from our senior development and product team, enabling you to better understand our culture, our product, and our tech stack 
              • You will work with the Lead, QA and DevOps team to better understand our product offering (Vue.js) and new web offering (React.js) 
              • Working with the Lead, you will help implement a front end technical roadmap that takes scalability, testing and performance into account and present a gap analysis of what potentially can be done better based on our current solution
              • You will be responsible for taking on development items to get your hands in the current Web stack (75-90% of your time)

              60 Days

              • Along with user stories and product features, you will help work on a backlog of technical infrastructure work that was identified in the first 30 days
              • You will aid in creating an efficient and effective SDLC process and work to better support your Scrum (PO, QA, fellow developers)

              90 Days

              • You will play an integral role in delivering our Q2 2020
              • You will help instill the discipline of effectively monitoring and creating work items from production issues
              • You will further our tech stack by continuing to help implement the technical roadmap and future deliveries

              About You

              We need developers that share our passion for building and scaling cutting-edge Web and Mobile Apps in a fast-paced startup -  one that already has the benefit of thousands of customers and millions of dollars in revenue. We are looking for candidates who have:

              • 5+ years experience developing single-page web applications
              • 4+ years React, Angular or other frameworks
              • 3+ years experience with C# or Java
              • Ability to flesh out user stories to be consumed by the rest of the team
              • Experience working in an agile environment (e.g., Scrum, Kanban)
              • Strong interpersonal and communication skills
              • Excellent technical design, problem-solving and debugging skills

              More About You

              • Ability to work and collaboration with team members remotely
              • Exposure to Mobile App development
              • BS in Computer Science or equivalent engineering degree

              About Unanet

              With headquarters in Dulles, Virginia, Unanet serves more than 2,000 businesses with its ERP software solutions purpose-built for professional service organizations. Unanet's software helps project-driven organizations reliably plan, track and manage projects, people, and financials. Unanet's customer-centric culture means we strive to deliver insights with personal service.

              At Unanet you will work collaboratively with colleagues equally committed to achieving customers' expectations. We take pride in delivering more than technology, but also the extra support and service customers need.

              Selected as one of the 'Top Places to Work' three years running, Unanet's culture is collaborative, dedicated and energetic. We offer a competitive salary, health and life insurance benefits, and the potential for bonus.

              Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

            • Most important:

              • 3+ years of experience in software development
              • Professional experience with PHP 5 and MySQL
              • MVC frameworks like Symfony2 or Laravel are a plus
              • HTML, CSS, JavaScript and jQuery
              • Ability to build and consume RESTful web services.
              • Competent with revision control systems (Git)
              • Code optimization and performance improvements
              • Knowledge common Design Patterns (SOLID)
              • Passionate about writing beautiful and clean code

              Nice to have:

              • Experience with working remotely
              • Familiar/involved with open­ source projects

              Personal:

              • Independent, self-motivated
              • Fluent in English, written and spoken
              • Proven track record of always learning and growing
              • Proactive attitude
              • Possess a spirit of generosity

              Perks:

              • Get the chance to work with big brands like Riot Games (League of Legends), Sony, Fox Broadcasting, Kaplan Inc. (top education company), Coinbase (#1 crypto exchange), BeachBody (#1 fitness company), etc.
              • Work from anywhere as part of a community of digital nomads.
              • Live and work in one of our roaming hacker houses (X-Outposts) around the world: 
              • Be part of the most energizing community for developers in the world by participating in our Seasons, a 3-month experience filled with challenges, rewards, RPGs, competitions, and more, all centered around a theme that will inspire and energize you. 
              • Get $2,500 per year (Unleash+) to spend on doing more of what you love and staying energized. Use it on conferences, courses, video games, photography gear, music gear, cooking gear, a gym membership, adventure sports, baby/pet sitting, productivity apps, restaurants, coworking, movie tickets, headphones, etc.
            • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

              We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

              The E-Learning Developer’s role is to educate multiple audiences on Identity concepts and the Auth0 product through development of instructor training materials, on-demand video content and, eventually, certifications. A successful candidate in this role needs to have a strong background in software development, instructional design, and course material production. This is a hands-on position that includes creating demo software applications for video assets, overall course design, conducting informational interviews with subject matter experts, outline and script-writing, video production, screen capture and recording, editing, motion design, and sound design. To see examples of the type of content you’d create in this role, visit ourGet Started with Auth0 course.

              Job Duties:
              • Conduct instructional research and analysis on learners and contexts
              • Work with subject matter experts to identify target audience’s training needs and/or validate content accuracy
              • Apply tested instructional design theories, practice and methods
              • Create engaging learning activities and compelling course content (slides, video, exercises, labs, etc) that enhances retention and transfer
              • Create demo software applications for video assets and hands-on labs
              • Create supporting material/media (audio, video, simulations, role plays, games etc)
              • Determine criteria to measure learners’ performance and develop assessment materials
              Requirements:
              • At least 5 years experience in instructional design
              • At least 3 years experience with identity protocols and/or full-stack software development; e.g. NodeJS, .NET, Java, etc.
              • Solid knowledge of course development software and at least one Learning Management System
              • Lesson and curriculum planning skills
              • Visual design skills (Photoshop, Illustrator) and ability to storyboard
              • Ability to write effective copy, instructional text, audio scripts/video scripts
              • Ability to manage a variety of simultaneous projects within tight deadlines
              • Organized, driven, and fast; you get the big picture but you catch the details, and you don’t let things slip through the cracks


              Preferred Location:
              • #US; #CA
              Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

              We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

              Join us on this journey to make developers more productive while making the internet safer!
            • 4 days ago
              Interfolio is on a mission to build smart, inspired and useful products for faculty and academic communities. By building an engine for faculty activity, decisions, and data, Interfolio has become the first mover in defining and owning the category of faculty-focused technology that cultivates goal-oriented collaboration around academic decision-making.

              Interfolio operates the first holistic faculty information system to support the full lifecycle of faculty work, from job seeking to review, tenure, sabbatical, committee work, research, and beyond. Offering colleges and universities increased clarity and insight into faculty data to help achieve their strategic initiatives, Interfolio believes that advancing the faculty will advance the institution.

              What’s even better than that?

              We’ve crafted a fun, collegial, dynamic culture that celebrates team and individual success almost daily. We’ve got a lean team of super-smart, super-hard working, local and remote colleagues who collaborate closely to produce a valuable service for an industry we’re passionate about. And, we genuinely like working with each other and with our clients.

              Like what you’ve heard so far?

              Then consider joining our Engineering team! The position of Software Engineer (Front end) can be a fully remote position (US based) or based out of our headquarters located in Washington, D.C.

              Responsibilities
              • Create exceptional user experiences on our primary product line
              • Collaborate daily within a cross-functional agile scrum team
              • Implement new product features and improvements
              • Develop new solutions and methodologies delivering an amazing user experience
              • Discuss and design complex technical concepts and requirements with both technical and non-technical stakeholders
              • Identify and resolve front end performance issues
              • Participate in code reviews and ship code on a daily basis
              • Write clean, well-documented, and beautiful code
              • Follow engineering best practices from code standards, to pull requests
              • Participate in project scoping, resource planning, and timeline estimation
              • Follow agile/continuous integration engineering best practices
              • Deliver technical and process changes to help the company move fast
              About You
              • You are passionate about delivering great user experiences through front-end technologies and tools
              • You have meticulous attention to technical and visual details, with a passion for delivering high-quality user experiences
              • You have a passion for leading, mentoring, and developing other team members
              • Excellent problem solving and debugging skills
              • Excellent at writing technical documentation
              • Ability to work remotely and effectively manage your time
              • You thrive in a fast paced environment
              • Being a part of an engineering organization that exists to efficiently deliver high quality code to production that powers the business excites you!
              Qualifications
              • 2+ years of front-end web application development experience
              • Strong knowledge of Javascript/Angular design patterns, best practices, and technologies
              • Knowledge of Flux architecture (Redux, NgRx, Apollo)
              • Knowledge of Angular and component based architecture
              • Experience with JS build tools (Bazel, Webpack, Parcel, Gulp)
              • Experience with WebSockets
              • Experience integrating with back-end APIs via REST and GraphQL
              • Experience building web applications having proper layers of abstraction, separation of concerns, reusable components, and containment
              • Advanced English verbal and written skills
              In addition to a competitive salary, Interfolio offers a robust benefits package that includes medical insurance, unlimited paid time off, a yearly wellness benefit AND professional development stipend, and a fun company culture, which sets us apart! We look forward to you learning more about us!

              Interfolio is committed to diversity and the principle of equal employment opportunity for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national, social or ethnic origin, age, gender identity and/or expression, sexual orientation, family or parental status, or any status protected by the laws or regulations in locations where we operate.


            • 5 days ago

              Summary

              The Wikimedia Foundation is looking for an Application Security Engineer to join the Security team working to help protect Wikipedia and our other projects. You'll be working with other developers and security engineers to create new security features, review the security of other people's code, and help find and fix security bugs before they're exploited.

              YOU ARE ...a smart security practitioner with experience building and auditing security features in large scale systems. You understand the importance of testing and documentation, and common pitfalls in developing secure web applications. You must have a passion for the WMF mission. We do (almost) everything publicly, and volunteers can add arbitrary JavaScript to our site.

              You will be joining a team responsible for ensuring the security and integrity of applications written in PHP, Python, Ruby, Lua, Perl, JavaScript (Node.js) among others, using both relational and key-value data storage mechanisms. (Don't worry, you don't need to have had experience with all of those technologies.)

              We’d like you to do these things:

              • Triage and remediate reported security issues
              • Review and deploy features developed by the Foundation and community members
              • Work with other development teams to ensure that they make safe architectural and implementation choices
              • Constantly poke and abuse our software to find bugs before attackers do
              • Provide application security concept reviews and help socialize application security best practice
              • Provide support for application security operations

              We’d like you to have these skills:

              The right person is better than the right set of experiences, these are the traits we’ve identified make great additions to our team so far.

              • Two or more years of application security experience, including thorough understanding of issues documented in the OWASP Top Ten and CWE Top 25
              • Strong understanding of modern, object-oriented PHP development
              • In-depth experience developing or auditing client-side JavaScript
              • Demonstrated ability to exploit and mitigate application-level vulnerabilities
              • Experience conducting software security reviews using a combination of source code inspection, manual testing, and automated scanning
              • Patience in explaining security issues and their implications on privacy to non-technical audiences
              • Sensitivity to the security challenges faced by participants in a large, international project
              • Strong understanding of cryptography as applied to web application security (encryption, hashing, PKI management), including analysis and implementation
              • Experience using Linux at the command line for tasks related to web application development and deployment
              • Ability to maintain focus when working remotely

              And it would be even more awesome if you have this:

              In addition to the basic skills needed for being successful these skills could set you apart from the pack!

              • Experience as a contributor in the Wikipedia or Wikimedia project communities
              • Experience contributing to a consensus-based open source project
              • Experience developing, maintaining, or administering authentication systems

              About the Wikimedia Foundation

              The Wikimedia Foundation is the non-profit organization that supports and hosts Wikipedia and its sister free knowledge sites. Wikipedia consists of nearly 40 million articles across hundreds of languages. Every month, more than 80,000 volunteer editors contribute to Wikipedia. Based in San Francisco, California, the Wikimedia Foundation is an audited, 501(c)(3) non-profit that is funded primarily through donations and grants. It currently employs over 240 staff members.

              At the Foundation, we build technology to help people everywhere access Wikipedia, across devices and in nearly 300 languages. We engineer privacy for our readers and editors so they can safely and securely explore Wikipedia. We create programs and initiatives to make Wikipedia freely available to more people in more parts of the world. We build new tools for the community of editors so they can continue to improve and grow Wikipedia. Roughly a quarter of our budget goes to supporting the community that make the site possible, including through grantmaking programs that enable volunteers and enrich the information on the sites.

              Benefits & Perks

              • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
              • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, massages, cooking classes and much more
              • The 401(k) retirement plan offers matched contributions at 4% of annual salary
              • Flexible and generous time off - vacation, sick and volunteer days
              • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
              • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
              • Telecommuting and flexible work schedules available
              • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
              • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
            • 5 days ago

              Kukui is looking for a Director of Engineering to lead our distributed teams of engineers.  This role will oversee and lead the team in implementing modern best engineering practices including Agile, DevOps, and Quality Control.     

              Responsibilities & Duties:

              • Oversee and contribute to the planning and design of software and web applications.
              • Review existing platform and technologies and work with Production Management in creating a technology roadmap that aligns to Kukui’s business strategy and vision.
              • Organizes and implements best practices for development pipeline from dev environments through production.
                • Including: coding standards, code reviews, unit tests, source control management/branching strategy, build processes, testing and operations.
              • Ensures engineers and process are current with modern engineering practices.
              • Manages exempt and non-exempt employees within the United States and Bulgaria.
              • Hires, mentors and trains staff.
              • Flexible schedule to adapt to time zone differences. 
              • Oversee implementation of automated testing approach and practices. 
              • Contribute to and oversee architectural design and execution.
              • Some travel including international to overseas offices.
              • Other duties and responsibilities as assigned.

              Qualifications & Skills:

              • Strong understanding of Object-Oriented principles.
              • Extensive experience as a fullstack .NET Developer (ASP.NET, C#, VB.NET, .Net Core, etc).
              • Experience with Javascript technologies (ReactJS, AngularJS, VueJS).
              • Management experience with distributed, international teams/offices.
              • Experience with Source Control Management tools including Git and Subversion.
              • Experience creating and executing build pipelines with Jenkins.
              • Experience with agile frameworks, including Scrum and Kanban.
              • Understanding of SQL – database structure and stored procedures.
              • Willingness to extend technical knowledge beyond .NET.
              • Experience with unit testing frameworks, code coverage and static code analysis tools.
              • Experience with architectural design patterns.

              Nice to Have:

              • Experience architecting and building cloud-based multi-tenant applications.
              • Experience building Microservices.
              • Experience with tools like Docker or Kubernetes are a plus. 
              • Experience implementing Agile with non-Agile teams.
              • Experience with building applications for online marketing – including SEO, Adwords, Campaigns).
              • Familiarity with Atlassian tools (Confluence, Jira).
              • Experience developing or extending Open Source or custom CMS’.

              Working Experience:

              • 6+ years as a developer.
              • 3+ years contributing to the architecture of large-scale web-based systems.
              • 3+ years in a management role (dev lead, manager).

              Education:

              • Bachelor’s Degree or equivalent work experience.

              Kukui Perks:

              • Health Benefits and Company Perks
              • Remote opportunity – work from home
              • Partial reimbursement for gym memberships and races/marathons
              • Generous PTO policy

              Kukui Corporation is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Kukui Corporation is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.  All employment decisions at Kukui Corporation are based on business needs, job requirements and individual qualifications, without regard to race, color, citizenship status, religion, creed, gender, sexual orientation, national origin, ancestry, age, physical or mental disability, marital status, veteran status, political affiliations, or any other characteristic protected by law where we operate.  Kukui Corporation will not tolerate discrimination or harassment based on any of these characteristics.  Kukui Corporation encourages applicants of all ages. 

            • productboard (Europe only)
              6 days ago

              Join one of our product teams and develop features with real value to a one-of-a-kind product management system used by 2000+ global companies. Join a team that's redefining what product management systems can be. 

              Our Tech Stack

              productboard's stack is a Ruby on Rails backend built by passionate Rubyists with React.js on Typescript on the frontend. Over time with demand, we've added new technologies to support the growing needs of the team, both in complexity and traffic. We're running Elasticsearch to power our Insights search, we are fully migrated to Kubernetes on AWS to enable an event-driven service architecture, we're using Kafka to let services communicate together asynchronously and resiliently.

              We are also exploring to use Typescript more and more on the backend as well. However, we don't see our Ruby development slowing down anytime soon.

              You'll be expected to work on everything from the above, but we're not expecting deep knowledge in all of it. We strive to build up everything backed by code and reliable pipelines which will get you on track at lightning speed. We're always open to changes that can make us better!

              We work in small cross-functional teams that usually consist of 3 developers, a designer, and a product manager. You’ll be part of the whole feature development lifecycle. You’ll see all the feedback we collected from our customers and you will be encouraged to come up with your ideas or objections.

              About you

              As a core member of our team, you care about solving real problems for real users. Coding, to you, is more art than mechanics and analytical thinking comes second nature.

              You like communicating with frontend or product management and you always keep the end-user in mind. 

              • 2+ years of experience building backend systems

              • Experience with some parts of our tech stack is always welcome (messaging, AWS, k8s, Typescript, SPAs)
              • Your code is clean and well tested, you own development from discovery to production deployment

              • You love to learn and constantly improve your own skills and are not afraid to jump into new things
              • You could win a debate on tabs vs. spaces conducted entirely in English (we have an international team and are successful at keeping discussions in English)

              • You live in Europe – as it's important for us to have the team in pretty much the same timezone

              Remote

              At productboard, we recently started building fully remote teams. It is, therefore, possible to join us as an engineer while being (almost) 100% remote. The expectation is that you will travel to Prague roughly every six weeks to collaborate with your remote team members in person, while also meeting other team members and learning more about the productboard culture. If you're interested in taking on this position remotely, make sure you tick off (most of) these requirements:

              • You’re self-organized and disciplined
              • You have amazing communication skills
              • You know how to make sure everyone on the team feels included
              • Nice to have: previous experience with remote work

              About productboard 

              productboard is the product management system of choice for everyone from Avast and Microsoft to rising stars like Metromile and Envoy. In addition to our recent $45M Series-B, Forbes Magazine named productboard 2019's most valued startup of the Czech Republic. 

              • We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and markets
              • You’ll enjoy an exciting team atmosphere building a new and complex product
              • We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
              • We have modern offices in Prague and San Francisco. Expect occasional travel to the US

              Perks & Benefits

              You'll join a diverse and talented team, with plenty of opportunities for personal growth, impact, and learning.

              Stock options
              MacBook Pro or notebook of your choice + 34″ monitor
              Budget for online courses, books and conferences
              5 weeks of vacation and sick days
              Free snacks, drinks, and yummy catered lunches every day 
              MultiSport card to access sports facilities in Prague.
              Team events, such as happy hours, off-sites, and retreats
              Flexible working hours and home office
              Language lessons
              Opportunity to travel to San Francisco
              Compensation for travels and co-working spaces 

              Culture

              Our culture is one of trust and openness, free of workplace politics, and hasty decisions.

              Thoughtful and transparent collaboration is a value that's integral to our founding principles. For us, success is a team sport, so it's important you're a team player. 
            • Want to work on a simulation IDE? Build out an interactive designer for models of systems ranging from businesses and hospitals through to the environment and biological systems. Focus on providing first class UX and friendly feedback to help people solve their problems without frustration. Build out new visualisations to let people see their systems clearly.

              As one of our first hires, you will work directly with the software engineer co-founder. In this role you will have a large influence on the product and its future, and a large impact on technology choices, UX and style.

              Sheetless has a fully statically typed technology stack, a combination of TypeScript and Rust. On the TypeScript side, we're using a base of React/Next.js, Redux and Immer as the core libraries/frameworks. There's also use of web APIs to provide a rich and responsive experience, including SVG, canvas, and WebWorker.

              We're using Material UI as our base component library, although as we grow defining a more bespoke style and UX will become more important. As our first frontend-focused member of the team, you will need to be comfortable and capable of designing, prototyping, and building out UI/UX of the platform.

              Experience in any of these areas would be a plus (if you have experience in all of these areas then please do contact us!):

              • TypeScript programming to a comfortable level. Experience in JS or statically typed languages also. Overall experience in the range of 3-5+ years.

              • React and Redux development, using hooks, or experience in related technologies also (Vue, MobX, etc).

              • Building custom visualisations, with Canvas, SVG or WebGL.

              • Working with Rest API web services. GraphQL a plus.

              • Working with WebSockets for providing interactive client<>client services.

              • Working with and extending browser code editors, such as Monaco or CodeMirror.

              Compensation: £50k – £90k

              Equity: 0.5% – 1.5%

              Contact us: [email protected]

            • Litmus provides a suite of email creation, testing and analytics tools, trusted by over 250,000 marketers. We’re a tight-knit team that is passionate about helping the world make email better.

              We're looking for a Ruby on Rails developer to help expand our product line, improve our existing products and help build the next generation of Litmus tools, while continuing to provide exceptional support to our growing customer base.

              What would I do at Litmus?

              A typical day for one of our developers might include:

              • Collaborating within our Rails team, and reviewing code to help everyone on the team do their best work.

              • Writing and refactoring code in our Rails app, as well as in our JavaScript code, our Ember app, our Sass stylesheets, and wrapping all that work up inside Git.

              • Talking with our Design team to figure out the best way to present a new feature to our customers.

              • Working with our Product team to understand product and marketing goals, and work out a good path to implementing them.

              • Working with our .NET team to integrate with our internal APIs.

              • Working with customer support to investigate and fix bugs.

              What's it like to work in engineering at Litmus?

              You'd work alongside a team of smart, curious people working on challenging problems. We're a motley crew of developers with a diverse set of skills and backgrounds. Most importantly, we're supportive of one another; we work as a team to enable each other to do our best work.

              "Best work" can mean a lot of things. We care about testing, and apply that through a mix of unit, integration, and acceptance tests. That diligence allows us to ship early and often through an automated continuous integration and delivery process. We're also strong believers of using the right tool for the job. We lean heavily on Rails and the traditional request/response web lifecycle for most of our work. That said, we reach for component frameworks like Vue when there's a clear benefit, and we've implemented full client-side MVC/SPA when the product demanded it. We give our team members the time and space to learn and apply these and other tools correctly. We share our knowledge with each other on a regular basis through pairing, PR reviews, and team talks.

              What are we looking for in a candidate?

              • You have a well-founded understanding of Ruby and Ruby on Rails. We won't limit to ‘x’ years’ experience, but you should be able to impress us with your app building skills, confident use of Ruby and Rails, and understanding of web development. We're happy to introduce you to the other technologies we use.

              • You have product experience. In your work, you think and care about what really matters to customers, and about their experience of our product and company.

              • You have good communication skills. As a distributed team, it’s important that we're able to understand each other, through text or the spoken word, and talk at the appropriate level of abstraction. You communicate clearly and with empathy, whether you’re discussing refactoring options with a developer, or working with a designer to understand user experience.

              • You write clean, thoughtful code. Our code is the home that we live in every day. You enjoy putting effort into crafting understandable and well-tested code, to make everyone’s shared development experience more enjoyable.

              • You are eager to collaborate, learn and teach. Our Engineering team is friendly and supportive of each other, and we look for opportunities to learn from each other’s experience.

              What are some of the benefits offered at Litmus?

              We offer everything you'd expect from a financially successful and profitable startup, with the stability of a company that's been going strong for ten years.

              • Great salary, comprehensive health care benefits, and a generous retirement plan match.

              • 28 days of paid vacation — that’s on top of team retreats and public holidays.

              • Family friendly. Flexible schedules along with generous maternity and paternity policies.

              • Remote friendly culture. You'll join a completely distributed engineering team, and will benefit from the first-class remote experience we've created—giving you the flexibility to work where you want, with all of the tools and resources you need to succeed.

              • The best tools and technology money can buy. Top of the line hardware, software, and whatever else you need to be awesome.

              What is the hiring process like?

              We're accepting applications for this role until Monday, April 6th at 5pm EDT. After reviewing applications, successful candidates will go through the following steps:

              • Initial interview. In a relaxed, Slack/text-based chat, you’ll meet the hiring team, tell us about yourself, and learn more about Litmus and this role in particular.

              • Sample project. We'll ask you to complete a time-boxed exercise on your schedule as an example of your best work. Your code, commit history, and resume will be anonymized and passed to the engineering team for review.

              • Follow-up interview. You'll meet with the hiring team on a Zoom call to discuss your sample project, share context around decisions made along the way, and chat about other technical topics.

              • Final round. Spend a day pairing with your hiring manager on extensions to your sample project, and meet some of our engineering leaders and the rest of our Rails team over Zoom! We communicate with candidates at every step of the process, letting them know if we'll be moving forward, and what they can expect in the next phase.

              Who is Litmus?

              Backed by $49M from Spectrum Equity, the Litmus email creation, testing, and analytics platform empowers marketers, designers, and agencies to confidently deliver customer experiences that ensure brand alignment and quality, as well as maximize performance and deliverability.

              Major global brands across every industry and vertical trust Litmus to make email better, including 9 of the top 10 ecommerce brands, 7 of the top 10 technology companies, and 23 of the top 25 US ad agencies.

              --

              Unfortunately, we don't work with recruiters at this time.

            • DrChrono’s mission is to create a world where healthcare providers can completely run their entire medical practice on their mobile device. As we grow to achieve that mission, we’re looking to add a highly technical, hands-on, and mission-driven manager to lead our engineering efforts. This role will report directly to the VP of Software Engineering.

              A critical aspect of this role is the ability to remain a strong hands-on technologist while also being able to offer support, insight, coaching, and proactively surface ideas and concerns of your direct reports. Strong time-management skills and experience in highly autonomous roles is critical. As a leader, you are highly-accountable with strong interpersonal skills in working with Engineers, RCM Operation leaders, Vendors and Customers. You function effectively in a busy environment with little or no supervision and are comfortable making independent decisions.

              In this role you will...
              • Work across Software Engineering to build relationships with other teams. Use their feedback and understand their goals to build and prioritize a roadmap for your org.
              • With the help of your team members, educate Software Engineering on best practices for testing, deploying, and developing code. Encourage and enforce the right behaviors to ensure we continue to ship quickly without compromising production stability.
              • Mentor and guide the professional and technical development of your team members. Help develop their careers, and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals.
              • Define the platform pieces required to organize information at scale
              • Drive the right technology choices (e.g. languages, libraries, frameworks)
              • Lay out the technology architecture for both immediate and long term growth
              • Take appropriate risks for technical debt and define a clear strategy for paying it down
              • Work closely with the drchrono recruiting team to hire high potential candidates from diverse backgrounds
              • Ensure that the team understands the “why” behind drchrono’s plans, and are inspired to realize the company's vision
              Requirements
              • You have 5+ years of relevant engineering work experience and 2+ hands-on technical management experience.
              • You have experience leading managers and engineers at all levels, and you’re skilled at guiding them through their career development.
              • You have a technical background and are able to contribute to planning and design discussions.
              • You are familiar with our tech stack including Python/Django (preferred), Ruby on Rails, Java, C++ etc. Experience in one or more of front-end Web technologies including React, Elm, Angular.js, Node.js, Backbone.js.
              • You have implemented organizational processes to that make sure that the team deliver on their accountabilities.
              • You think strategically and can develop process, tools and frameworks that help ensure effectiveness across a variety of stakeholders.
              • You know how to create organizational alignment. You know how to get your entire team working towards the same vision while still understanding their unique role in delivering upon "the game plan"
              • You've worked on large-scale SaaS products and can rapidly familiarize yourself with complex products.
              • You have a strong focus on metrics and know how to measure the health of engineering teams.
              • You believe in building both teams and products that scale.
              • You enjoy working in a collaborative environment, and you’re committed to driving projects to completion.
            • Impala (Western Europe)
              1 week ago

              Hello!

              Thanks for taking a look at the job description for a Chief Architect at Impala. We felt a little bit impersonal just throwing you right in there with words like “revolutionizing” and “disrupting”.

              As such, we want you to know that the person that wrote this job description apologises in advance for any clichés, startup tropes or sudden-insecurity-driven-panic-attacks that you might find in the description below.

              What is Impala now?

              Impala makes building travel software incredibly easy. We provide hotels with a powerful data management platform that makes connecting to software, hardware and room distributors extremely easy. Think Twilio for Travel.

              We launched in January 2019 and since then have grown at - quite frankly - a ridiculous pace. Our technology is already installed in hundreds of hotels worldwide, on six continents and categorises more than 1 billion data points.

              We are a growing team of exceptional people split across engineering, product and commercial that have built a fantastic, remote-but-far-from-distant community.

              Where is Impala going?

              We’re supported by some of the best investors in the business, the early stage backers behind Deliveroo, PillPack, SecretEscapes, Zoopla, Trivago and more. They’re on board because of our vision - revolutionizing a $1.6 trillion dollar market that’s been out-of-date for 20 years.

              Within the next two years, 25% of hotel bookings worldwide will flow through Impala technology and the product that we’re building will empower the entire ecosystem of travel technology (we already have over a thousand companies signed up).

              Anyone travelling anywhere will interact with products powered by Impala and to achieve this we’re growing the team to 50 people within the next year. So now is the most exciting time to be joining Impala as we go through a large push to scale up!

              A brief overview of what you’ll be up to in this role:

              As chief architect, you will act as the technical authority in a top-tier engineering team, ensuring that our technology can meet both immediate and future needs. You will report to (and work alongside) our VP of Engineering. 

              Technology sits at the heart of our business, which makes this a pivotal role with key responsibilities: 

              • You will lead on technology strategy & prioritization, managing short term technical risks and long term investment in our stack
              • You will be accountable for technical quality at Impala, including the reliability, security, and extensibility of our services and data 
              • You will ensure that monitoring, metrics and SRE practices are in place across all teams and services, to measure and meet high service SLA’s / expectations 
              • You will be the direct leader of an enablement group, which provides specialist  technical/DevOps/SecOps support to our development teams
              • You will provide technical direction and mentorship across teams to support the development of individuals 

              You should join us if: 

              • You have 10+ years of relevant and diverse product and engineering experience, with a period of executive-level responsibility at an organization with a strong engineering culture
              • You are an expert in the architectural design, development, and operation of large scale, high availability services 
              • You have demonstrated experience with modern web services, distributed service-oriented architectures and services that handle large quantities of data, across multiple different stacks. 
              • You aren’t afraid to get hands-on when necessary to demonstrate an approach / principle 
              • You are comfortable leading and mentoring teams and individuals

              Where in the world will you be working?

              This is a remote position. This means you can work from anywhere +/- 2 Hours of London, timezone wise (and less than a 3 hour flight).We are a remote-first company, our whole engineering team is fully distributed! This was a very deliberate choice to prioritise work-life balance and ensure we’re able to accommodate the best people in Europe. We have loads of remote initiatives to ensure you’re fully setup!:

              • We give you an additional generous Personalised Workspace Budget for things like monitors, keyboards, desk chairs and headphones.
              • We offer an office stipend (you can furnish a home office with a generous monthly stipend, or choose a co-working space near you).
              • You’ll travel once a quarter to meet and socialise with the rest of the engineering team somewhere in Europe.
              • You’ll have a generous Social Budget to travel to London based social events. You'll also have a special 'Loved Ones Budget' that we're incredibly proud to offer, we'll tell you more about that when we speak to you!
              • We have a dedicated Remote Experience Manager in the team, who, amongst other things, will be ensuring you're happy, integrated and empowered whilst working remotely.
              • We will give you a brand new high-spec laptop when you start, giving you the choice between a Thinkpad or Mac.

              Please note, we only accept candidates in Western Europe because of timezone and travel time differences. We make no exceptions (we don’t have time to!).

              What you’ll get if you join us: 

              • We’re in the top 14% of companies in the UK for holiday that we offer, at 36 days - so you’ll have plenty of time to rest and recharge
              • We also offer Impalans one Unsick day per year, so you can proactively look after your health (time to finally book that dentist appointment!)
              • Impala believes that great people should be able to focus on developing mastery of their skills, even if they don’t want to manage people. Here you’ll be able to access 3.5x the average annual raise, even staying in the same role.
              • We put our money where our mouth is when it comes to investing in your development - you’ll have access to a generous yearly learning budget to help you realise your potential. 
              • We offer all engineers a Weekly Recess Hour. This is an hour to take off and step out from work and invest in You Time! Lawn mow, yoga, walk or movie anyone?
              • We offer an extended lunch break option, meaning you can take an extra hour lunch break, and we trust you to make up for it later in the day.
              • We offer a stipend to set up your ideal place of work. You can choose between the option of £150 per month to build out your home office, or we’ll pay for your membership at a coworking space near you up to £350.
              • In addition, we give you a special Personalised Workspace Equipment budget for things like monitors, keyboards, headphones or desk chairs.
              • You’ll travel once a quarter to meet the rest of the team in an engineer colocation week, somewhere in Europe.
              • You’ll have a Social Budget to travel to/from & stay in London for a night, for our monthly Impala Social.
              • You’ll have a generous Friend & Family Budget, to get your close friends and family over once a year.
              • We’ll organise socials around your area with other remote workers. 
              • We have a Health & Wellbeing scheme in place, offering you the option of a monthly gym membership reimbursement each month, or a health food voucher each month; access to HeadspaceVitality health insurance (UK only); plus the chance to win a massage monthly. Plus loads more.
              • Perkbox. A platform designed to help you to live a better life by personalising, managing, delivering and measuring the best company perks in real-time. 
              • You’ll be working somewhere that encourages collaboration, is transparent, has a strong focus on wellbeing, and doesn’t just pay lip service to it’s Core Values.

              Sound interesting? 

              If you are excited to learn more then please check out our Medium page which includes more information about who we are, what we do, what matters to us, and our culture.

              Want to know more about our CEO, or want a deeper understanding of our what and why? Watch this video. https://www.youtube.com/watch?v=nxBZuoxCbKM

            • 1 week ago
              Company Overview

              At Netlify, we're building a platform to empower web developers to build better, more elaborate web projects than ever before. We're aiming to change the landscape of modern web development. Netlify currently serves more than 800,000 developers worldwide.

              We recently raised $53M in Series C funding to bring forward the next generation of tooling for a more accessible web. This round was led by the EQT Ventures with participation from existing investors Andreessen Horowitz &amp; Kleiner Perkins. This brings Netlify’s funding raised in total to $98M to date. Other past investors include Bloomberg Beta, Designer Fund, and Tank Hill Ventures, as well as the founders of Figma, GitHub, Slack and Yelp.

              Netlify is a diverse group of incredible talent from all over the world. We’re ~40% woman or non-binary, and are composed of about half as many nationalities as we are team members.

              About the Position

              As a key member of the Security team, you will work with various teams on application, infrastructure, corporate security and everything adjacent. Although you will not be coding every day, a software engineering background is essential to discuss architecture and code reviews with the Engineering team.

              Key responsibilities:
              • Continuously conduct security assessments on our internal assets and existing and future products.
              • Build and deploy security automation and tooling to verify and further increase our security posture.
              • Manage our vulnerability management program and work with the relevant teams to prioritize remediation efforts.
              • Build processes to ensure that security is part of our engineering DNA.
              • Manage secure coding training across the teams.
              Ideal Candidate
              • Experience in application and infrastructure security, especially in cloud environments.
              • Experience with secure software development lifecycles, from threat modelling to code reviews.
              • Knowledge of container security and orchestration.
              • Experience with several programming languages such as Go, Ruby, and C/C++.
              • A demonstrated ability to empathize, collaborate, and communicate across teams.
              • Ability to work across multiple time zones with remote colleagues.
              • 3 or more years experience working as a full-time application or infrastructure security engineer.
              • BONUS: exposure to compliance audits such as SOC 2, ISO 27001 and PCI.
              About Netlify

              Of everything we've ever built at Netlify, we are most proud of our team.

              We believe that empowered, engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. Whether you work from our main office in San Francisco or you are a remote employee, we’ll be working together a lot—paring, collaborating, debating, and learning. We want you to succeed! About 60% of the company are remote across the globe, the rest are in our HQ in San Francisco.

              To learn a bit more about our team and who we are, make sure to visit our about page.

              Applying

              Not sure you meet 100% of our qualifications? Please apply anyway!

              With your application, please include: A thoughtful cover letter explaining why you enjoy the role and why you’d like to work at Netlify. A resume or short listing of job history. (A link to a LinkedIn profile would be fine.)

              When we receive your complete application with the items above, we’ll get back to you about the next steps.

            • We are Givelify®, where fintech meets philanthropy. We help people instantly find causes that inspire them to action so they can change the world—one simple, joyful gift at a time. 
               
              We are looking for a Principle Software Engineer with over 10+ years of experience to join our team with a "lead the charge" attitude. Why is Engineering at Givelify Different: Moonshots are our norm. Our product impacts real people on the ground. We build with passion and maintain a high standard of engineering quality. We solve unique scalability challenges and you will have the ability to help guide all aspects of Engineering and Product Development. 

              Some of the meaningful work you will perform:

              • PHP/Python: You will need to have strong object-oriented design and development skills and advanced knowledge of PHP, Python or similar programming languages. Knowledge and experience with third party libraries, frameworks, and technologies is a plus. 
              • Database: You will need to have strong SQL composition skills. Knowledge of big data and NoSql databases is a plus! We not only write software that collects and queries data, but we also compose queries for investigation and analysis. We collect a lot of data in real time from our applications and being able to compose ad hoc queries is necessary to develop and support our products. 
              • Guidance: Participate in and guide engineer teams on all things technical – Architecture definition & Design ownership that not only include technology but Data Security aspects, Deployment & Cloud strategy, CI/CD, as well as coding best practices.  
              • Analysis & Problem Solving: You will need to understand our codebase and systems and the business requirements they implement so you can effectively make changes to our applications and investigate issues. 
              • Communication: Whether via face-to-face discussion, phone, email, chat, white-boarding, or other collaboration platforms, you must be an effective communicator who can inform, explain, enable, teach, persuade, coordinate, etc. 
              • Team Collaboration: You must be able to effectively collaborate and share ownership of your team’s codebase and applications. You must be willing to fully engage in team efforts, speak up for what you think are the best solutions, and be able to converse respectfully and compromise when necessary. 
              • Knowledge and Experience: A well-rounded software engineer will have broad and/or deep knowledge of various topics, tools, frameworks, and methodologies related to software engineering. None are required, but the more you can bring, the better. Here are some examples:

              • Laravel, Yii and similar frameworks
              • Strong API knowledge and development
              • Git and GitHub
              • Big Data solutions such as Cassandra, Hadoop, Spark, Kafka and Elastic Search
              • Continuous integration and automated testing
              • Agile/Scrum
              • Open source projects
              • Server-side JavaScript, TypeScript and Node.js
              • Familiarity with DevOps configuration tools (Git, Jira, Jenkins, etc.)

              We welcome your talents and experience:

              • BS/MS degree in Computer Science, Computer Engineering, Mathematics, Physics or equivalent work experience
              • Technical Leader with at least 10+ years of work in Software Engineering
              • Webservices and API development experience within a startup and/or e-commerce environment
              • A distinguished member of engineering community, either through extracurricular activities, publications, associations with orgs (i.e., IEEE, etc.)
              • Demonstrated history of living the values important to Givelify suchas integrity and ethics

              Our People 
              We are a virtual team of high-performing professionals who innovate & collaborate to fulfill our mission to help people instantly find causes that inspire them to action so they can change the world – one simple, joyful gift at a time. Our culture of integrity, heart, simplicity, & that "wow" factor fuel our aspiration to be among the tech industry's most inclusive & purpose-driven work environments. 
              We take great pride in providing competitive pay, full benefits, amazing perks, and most importantly, the opportunity to put passion & purpose to work. 
               
              Our Product 
              From places of worship to world-changing nonprofit groups, Givelify harnesses the power of technology to bridge the gap between people and the causes they care about. Tap. Give. Done. Givelify's payment solution is designed to make the experience of giving as beautiful as the act of giving. 
               
              Learn more about us at https://careers.givelify.com ( https://careers.givelify.com/ )

            See 95 more Software Development jobs
          • Customer Support / Customer Success (14) Customer Support / Customer Success rss feed

            • Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.

              Intro
              Why this Role?

              1. Join a truly global, remote team: Work from anywhere! Have co-workers all around the world. Get the opportunity to travel for events and company meetups.

              2. Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.

              3. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with products to inform what we do next.

              4. Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.

              5. Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.

              Company Mission

              We want to empower Creators. We help creators on their journey to being better video creators through tools and training.

              Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.

              We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.

              The Product

              The best way to understand vidIQ is to play with the product: www.vidiq.com/extension

              We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creator needs to be successful. We're also known as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available. 

              So, what will you do at vidIQ in this Customer Success Associate role?
              • Maintain and expand vidIQ’s existing customer base by owning specific customer accounts
              • Learn our product inside and out and help your customers drive business outcomes
              • Onboard new customers
              • Perform channel audits
              • Proactively identify customers who aren’t maximizing their opportunity with our product/service and reach out to coach them and create an action plan to help them achieve success
              • Collaborate with our Sales team to manage renewals and expansions
              • Surface opportunities to expand existing accounts when it’s right for the customer
              This might be for you if...
              • You are a Creator yourself, and recently grew a Youtube channel
              • You have tremendous empathy
              • You are bilingual (fluent writing and speaking in at least 1 other language besides English)
              • You have a track record of high achievement in your current Account Management or Customer Success roles
              • You have a growth mindset and view setbacks as learning opportunities, not failures
              • You can put yourself in others’ shoes and see situations from perspectives other than your own
              • You’re motivated by seeing others succeed and grow when you partner with them
              • You’re highly adaptable, easily acclimating to a rapidly changing business and industry
              • Strong intrinsic motivation to be a top performer and contribute to a team
              • You love getting to know new people and helping them solve their business problems
                FAQ
                What benefits can I expect?
                -This is a 100% remote position, work from anywhere you like.
                -A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
                -We offer a generous vacation policy of taking time when you need it.
                -Most team members take 4–5 weeks of time off per year.
                -Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
                -Work with amazing people around the world.
                -Huge impact in the Creator Ecosystem.
                -Matched or exceed market salary in the country you live in.
                -Support your professional development and will pay for relevant courses and conferences
                Apply

                If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.

                 
              • GitBook is a moderndocumentation platform sustained by some of the best SaaS europeans VCs (Point 9 Capital, Notion Capital, Fly VC). Our ambition is to empower team's intelligence. We want to help teams work more efficiently by creating a single place to leverage their knowledge.
                GitBook is now used by over 500,000 users and thousands of teams such as Adobe, Netflix, Decathlon, or Google. We're working on an important next product step to redefine "core team work" and we're looking for our first Customer Success person to join our team and help us continuously develop users' satisfaction.
                As a Customer Success Manager, and being our first Customer Success person, you will play a major part in determining our customer success strategy

                🙌 What will you be doing ?

                Your role as a Customer Success Manager will be to create strong and long lasting relationships with our users to perfectly understand their business objectives, their operational constraints and guide them in the short, medium and long term to maximise the value created for them through their use of GitBook.
                On a daily basis you will : 
                - be the primary contact of all users (self-served and sales-served) as soon as sales negotiation is done to act as a trusted advisor by facilitating their on-boarding and optimising product's value in their eyes. 
                - groom and grow users' accounts to make sure they get value from their GitBook usage and stay happy and renew their yearly/monthly contract. 
                - be able to generate new sales opportunities by navigating the organisation to up-sell more usages to different teams, thanks to your deep knowledge of each account.
                - be the voice of our users internally : you will work with our entire Product and Go-to-Market teams by highlighting feedbacks from customers and make sure these are visible to the whole team in order to align our roadmap (business and product). 

                As you may have understood everything (or almost everything) is to be done so you will have a great opportunity to develop new ways to increase customers' satisfaction and influence a customer-centric dynamic through the entire GitBook team. You will help us establish best practices in terms of Customer Success.

                ​🎯 What do you need to succeed ?
                • your amazing communication skills in English both written and spoken
                • your high level of enthusiasm and proactivity when it comes to create relationship with users
                • your expertise on Customer Success strategies and methods as you have previous experience(s) working as a first Customer Success person building process, funnel and tools or as a second Customer Success person helping to set-up and build process and willing to build it yourself
                • your capacity to engage with the entire team to help drive product strategy and business strategy
                • your knowledge of our market as you have previous experience(s) working on B2B environment, ideally SaaS (but not mandatory)
                • your ability to deal with several subjects at a time as you have the experience of managing a portfolio of about 100 accounts 
                You will be an addition to our culture as :
                • you always Ambition (Aim Higher) the next step of your work, whether it’s building a feature, improving a team process, etc.
                • you have a deep sense of Ownership (Take control & Own it) as when you observe a problem, you don’t wait for someone to fix it, but you take the responsibility of fixing it.
                • you have a sense of Accountability (Be accountable to results) as you are focused on outcomes (not on efforts).
                • you Care (Give a shit) and empathises with customers as you take the time to understand their frustrations, needs, and root-problems. Which also proxy to the team as you help them achieve and learn; to better serve our mission.
                • you are able to Train (Grow yourself) as, when facing an unknown challenge, you learn from it to create leverage for the team.
                • you are Genuine (Say it and accept it) as you are candid, respectful and transparent in your communication.
                • you are a Team player (Leverage the team) as you acknowledge that leveraging the team and different skills enables to create an outcome that's bigger than the sum of it's part.
                • you are an Architect (Plan & Build) as you value building long-term solutions beyond simple day-to-day execution. You start new projects breadth-first, solve the broad easy problems first and then dive into the details. 
                You will also appreciate :
                • 🏥 ​health insurance
                • ​🍽 ​​lunch voucher thanks to Lunchr card (around 9e/day)
                • ​​🚊 refund of your public transport subscriptions up to 50%
                • ​💪 to have an impact by building a product that helps thousands of teams and users around the world
                • ​🚀 to move fast and learn in the challenging environment of a fast-growing startup
                • ​🛋 to work remotely whenever you want to
                • ​🏡 to enjoy our offices in the center of Lyon whenever you want to as well
                • ​🍫 to gather with the entire GitBook's team to share lunches and sweet breaks as we love food
                • ​⚽ to (sometimes) practice sports with GitBook's team
                • ​😎 to work with "the coolest team on earth" !
                • ​🏄 to go on team off-sites twice a year (summer and winter)
                ✨ What's next ?

                1. First, you need to send us your application to express your interest and we will review it (of course we'll get back at you whatever the decision)🙂
                2. As the next step, our Talent Manager will call you so the both of you will be able to ensure there is a correlation between GitBook's expectations, the role and your own expectations.
                3. Then you will have a call with the Hiring Manager to deep dive into day-to-day, on-the-job skills etc.
                4. We will give you a Use Case to work on so you'll have a better understanding of your potential day-to-day challenges at GitBook and it will be a perfect starting point for the next step
                5. Meeting with two members of our Go to Market Team to share about role specifics such as required skills, knowledge, abilities as well as working environment, day-to-day life...
                6. Finally, you will have the opportunity to meet with the entire team to determine if we would like to work together on a daily basis and share drink/lunches after work. 
              • 2 weeks ago
                NoRedInk helps students learn to write in over 60% of US school districts, and forming strong partnerships with school and district administrators is central to our mission. We’re looking for an experienced customer success manager (CSM) to structure and deliver success for a portion of our school and district customers, helping them set goals, maximize usage, and achieve desired outcomes for their students and teachers. You will be responsible for renewing and expanding customer accounts, serving as each school’s main point of contact and liaising with NoRedInk’s sales and product departments to ensure success.
                Key Objectives
                • Manage a territory of school- and district-level NoRedInk Premium customers, building and maintaining strong relationships with administrators and teachers
                • Hit renewal and expansion quota by retaining accounts, expanding implementations, and cross-selling NoRedInk’s other Premium offerings when appropriate
                • Set usage and success goals in collaboration with our customers
                • Monitor customer usage trends and optimize implementations to reach internal and external success goals
                • Leverage successful implementations as case studies and models for deploying best practices for our customers
                • Partner with the Sales team for expansion and new business opportunities
                • Use Salesforce to track renewal and expansion opportunities and activities
                • Exemplify NoRedInk’s mission and values in your day-to-day work
                About You
                • You have 2-3+ years of meeting or exceeding quota in a closing sales and/or account management role
                • You have a track record of building relationships with a variety of stakeholders that have resulted in measurable success
                • You have strong written and oral communications skills
                • You have familiarity with business tools such as Salesforce and Google Sheets
                • You’re outgoing, organized, creative, and tenacious in making a difference for our customers
                • You want to work at a mission-oriented startup with a talented team
                • You have at least 1 year of experience working remotely (Only applicable for those interested in working remotely)
                Bonus points if...
                • You have experience in education, especially:
                  • Teaching middle and high school English/Language Arts
                  • Teaching English Language Learners
                  • School and/or district leadership
                Why NoRedInk?
                NoRedInk offers a range of benefits to help you thrive in and out of the office, including flex PTO, a relaxed WFH policy, and paid parental leave. Our team members care deeply about our core values:
                 
                • Put teachers and students first
                • Relentlessly improve
                • Invest in and take care of each other
                • Act with Humility
                • Delight in our work
                 
                We work to model and promote these daily, helping to foster an environment that’s fun, collaborative, and highly engaged.
                 
                 
                Based in San Francisco, NoRedInk was founded in 2012. We’re backed by top-tier investors, including Google Ventures and True Ventures, and we're led by an experienced team of educators and edtech veterans. We’ve been featured on NBC and in The Washington Post, The Wall Street Journal, and Forbes
                 
                NoRedInk is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all. 
                 
                *Note: Agencies or other third-party recruiters may not submit unsolicited candidate resumes or their information to any NoRedInk employee, including a NoRedInk Recruiter, unless a contract is signed and you are given permission by the Talent Acquisition team to work on a job opening.
                 
              • OnceHub (www.oncehub.com) is an innovative and thriving Software-as-a-Service company that provides a feature-rich scheduling platform to businesses. At OnceHub we’re all about powering organizations with smart scheduling solutions that shorten time-to-engagement in all phases of the customer lifecycle.

                We are a remote-first company, where almost all our teams work from home. We're a team of passionate and driven individuals living and working remotely across seven countries and five continents. We have ambitious growth plans and right now, we have team members already in the UK, Ireland, India, Israel, New Zealand, South Africa, and the USA

                We are looking for a highly analytical individual with a demonstrated interest in technology to join our growing Sales and Customer Success team. This is a remote, entry level position that we are hiring for in either Pennsylvania, Florida, Georgia, Alabama, South Carolina, North Carolina, Tennessee, Texas, Utah, Wisconsin, Iowa, Indiana, Virginia, or Illinois.

                An ideal candidate should be a fast learner, an independent thinker, and one that complies with standards and maintains the highest levels of transparency. Working for us, you’ll have the opportunity to add new business and technical skills to your repertoire. As our company grows, so will your opportunities.

                Responsibilities:

                -Answer phone calls and emails, providing support on a wide range of topics

                -Act as a trusted adviser to new and prospective customers

                -Review customer requirements to provide the most optimal solution for their organization

                -Troubleshoot technical issues and communicate back to the customer

                -Stay up-to-date by reading technical articles and receiving training for new features

                All shifts are full-time. Your usual schedule would consist of 8.5 hour shifts but more time may be required depending on daily circumstances. At this time we have the following shifts available in the USA:

                Monday - Friday, 7pm-3:30am Eastern Time Zone

                Monday - Friday, 12-8:30pm Eastern Time Zone

                Requirements:

                -Completed some college in a relevant field (Mathematics, Computer science, Linguistics, IT, physics, Biology, Chemistry etc.)

                -0-3 years of Customer Success/Support experience (SaaS experience preferred)

                -Analytical mindset with ability to quickly recognize patterns

                -Able to master new software and systems effortlessly and quickly

                -Superb writing and communication skills: accurate, focused, and detailed

                -Excellent at multitasking and highly productive

                -Strong interpersonal skills

                Preferred:

                -Salesforce experience

                -Familiarity with web development languages (HTML, CSS, Javascript, etc.)

                Please note that this is an entry level position and the annual salary range is between $25,000 to $30,000.

                This is a remote, work from home role which saves you commuting time and allows flexibility. Since we are an international company, our standard business days are Monday to Friday. We are looking for an individual in the USA who is flexible and can work with stakeholders located around the world.

                Please note that, at this time, we are only able to consider candidates who currently reside and have work authorization in the USA in either Pennsylvania, Florida, Georgia, Alabama, South Carolina, North Carolina, Tennessee, Texas, Utah, Wisconsin, Iowa, Indiana, Virginia, or Illinois for this particular role. Finally, please note that we are hiring for this position in multiple countries but only have two positions available at this time

                We offer development opportunities, and provide work equipment including a laptop, headset and a phone. You will also have the opportunity to participate in our bi-annual company retreat. If you want to contribute directly to the growth of an innovative SaaS company, please send us your resume!

              • 3 weeks ago

                About Us

                At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). 

                Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love. We are growing our Success Team of 4 in order to work with more customers, specifically to help with new customer onboarding and identifying high-growth customers. 

                About You

                You have between 5-10 years experience with B2B SaaS in a customer success role. You have domain expertise in the CRM industry and/or you have frontline sales experience of at least two years that you can rely on to act as a trusted sales advisor for our customers. 

                You have excellent written and verbal communication skills and are comfortable working independently in a fast-paced environment. You have demonstrated the ability to manage and grow relationships with your customers and share best practices with a team of success managers.

                You are someone with high emotional intelligence, having the ability to understand and empathize with the needs of others. You have a friendly, but strong demeanor. You must be located in North America and available to work normal U.S. business hours. You should have experience working in a startup environment; remote work experience would be a plus.

                About the Role

                We are looking for an experienced Senior Customer Success Manager to partner with our customers. Reporting to the Director of Customer Success, you will be the main day-to-day point of contact for your customer relationships. You will own the client relationship and be charged with maintaining and growing revenue while delivering a high-level of value to our customers. 

                We are looking for an outstanding relationship-builder who can leverage every resource available to our customers, with a combination of technical and sales aptitude, and experience managing the entire customer journey. 

                This is an entrepreneurial, high-growth atmosphere and we’re looking for candidates that thrive in that environment. The ability to multitask, set and adjust priorities is critical; as a Senior Customer Success Manager you will always have more work than what can be completed in one day. The team members you'll be working most directly with are  Liz Stephany, Matt Bonde, Andrea Lucke, and Lydhia-Marie Bolduc-Gosselin.

                What you'll be responsible for...

                • Own a dedicated group of customer relationships and be responsible for managing the full customer lifecycle including training, adoption, expansion opportunities, retention and renewals

                • Become a subject matter expert in our platform and our sales philosophy

                • Problem-solve at a high level with your customers on sales process, efficiency and automation, data integrity and knowledge of best-in-class integrations

                • Provide your customers with valuable insights to help them achieve their business objectives including pulling reports, analyzing data, and understanding what it means and why it matters to your customers

                • Develop success plans and drive quarterly business reviews at the executive level

                • Develop cross-functional relationships at the user and executive level across multiple internal teams and brands.

                • Work closely with Success and Sales teams on seamless customer transitions

                • Execute at a high level to achieve goals around retention, growth and customer satisfaction

                • Host in person customer events, visit customers in person, quarterly travel required

                Why work with us?

                • Culture video 💚

                • 100% remote (we believe in trust and autonomy)

                • 2 x annual team retreats ✈️ (Lisbon retreat video)

                • Competitive salary

                • 7 weeks PTO (includes company-wide winter holiday break)

                • 1 month paid sabbatical after 5 years

                • $200/month co-working stipend

                • Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

                • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

                • 401k matching at 4% (US residents)

                • Dependent care FSA (US residents)

                • Our story and team 🚀

                • Glassdoor Reviews 

                At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

                We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

                This team is growing in more ways than one - we’ve recently launched 11 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

                Interested in Close but don't think this role is the best fit for you? View our other positions.

              • Silverline Overview 

                At Silverline, we are passionate about what we do. We’re a diverse group of cloud professionals with the same goal: to create rewarding experiences for our clients through technology — and we have a good time while we’re at it! As a Salesforce Platinum Partner, Silverline combines Strategic Advisory, technical implementation services, and ongoing Managed Services to enable organizations to achieve maximum value with the Salesforce platform. Silverline is consistently recognized as one of the best places to work, among other accolades. Join us!

                Position Overview 

                As a key leader within our Client Services team, the Client Success Director is responsible for building strong relationships with our clients and helping them realize the value of our services and the platforms we support. Specifically, the Client Success Director is an important driver in growing and retaining our client base as well as supporting pre-sales cycles for potential new clients. This position is client-facing and requires interaction with various stakeholders at all levels, both internally and externally, with the goal of overall client success. The Client Success Director profile requires a unique blend of business and conceptual technical expertise; with the drive, influencing skills, and ability to collaborate with many constituencies to grow the business.

                The right candidate for this position will also have a broad business background that adds strategic value to the role. Willingness to travel up to 20% of the time is required.

                Primary Responsibilities 

                • Establish productive, professional relationships and develop a “trusted advisor” status with key stakeholders in specific client accounts
                • Analyze account potential, critically identify gaps, and make strategic recommendations throughout the lifecycle of our clients
                • Proactively lead strategic account planning process to understand account potential and go deeper into each account ensuring renewal of client engagement
                • Generate and close opportunities for a portfolio of accounts influencing overall revenue growth from existing clients
                • Drive strong relationships across the Silverline team and with client executives including presentations centered on client business value and Silverline’s industry sub-vertical point of view as appropriate
                • Work closely with sub-industry leads in Financial Services to demonstrate industry knowledge and its relevance with technology solutions
                • Manage client expectations with a focus on satisfaction, retention, and renewal
                • Lead business requirements gathering efforts to best understand client needs and adequately scope projects for new client initiatives
                • Communicate clearly the progress of initiatives to key client stakeholders
                • Assist with high severity requests or issue escalations as needed to ensure client satisfaction and problem resolution
                • Work with Client Services Managers to identify project risks; set up action plans to mitigate
                • Collaborate with sales during the pre-sales stage to research and understand client business challenges and drive towards value added solutions
                • Coach team members on how to handle various project scenarios; Coach team members on project excellence while maximizing project profitability
                • Stay well informed on the latest Salesforce functionality and complementary technologies
                • Monitor key account metrics to achieve account growth and proven value for our clients

                Required Qualifications 

                • Bachelor’s Degree in Business Administration, Management, Computer Science or Related Fields of Study or equivalent business experience
                • 10 + years experience in consulting including time in project, program management, and sales in Financial Services
                • 10 + years experience related to the successful delivery of CRM / Salesforce projects as well as experience conducting business interviews and leading client workshops
                • Ability and confidence to work closely with, and advise, senior executives at a given client
                • Proven track record of nurturing and upselling existing accounts 
                • Experience assessing business objectives and defining change strategy to meet objectives
                • Experience with Agile, Scrum or adjacent delivery methodologies
                • Experience with custom application project leadership
                • Past experience in measuring progress of programs against established objectives such as revenue, expense management, utilization metric, profit margin, delivery quality, and client satisfaction
                • Ability to work independently, work with a remote team, think creatively, manage own time, and take initiative to drive projects
                • Ability to build out value proposition presentations and package offerings
                • Proven track record of developing and maintaining profitable and referenceable client relationships
                • Confirmed experience to proactively identify, assess, and mitigate risks during bid development and project execution; manage delivery of projects; identify, develop, and close services engagements; develop winning and profitable proposals
                • Proven experience working on multiple projects at once, prioritizing, work independently, and problem solving, and working under pressure in a fast-paced environment
                • Experience establishing client vision and communicating to multiple types of buyers at the client
                • Must be confident, resourceful, flexible and exhibit initiative
                • Team player with ability to work and communicate effectively with cross-functional teams (sales, delivery, marketing, etc.)
                • Strong communication (verbal &amp; written) and persuasion skills

                 

                Visit our Careers page to learn more about our industry-leading benefits and award-winning culture! https://silverlinecrm.com/careers/




              • Our Mission

                In 2017, immigrants worldwide sent over $600 billion home to family and friends, dwarfing foreign governmental aid. In the age of cheap, quick transfers through services like Paypal and Venmo, these people are trekking to stores to pay fees averaging over 7% for transfers that typically take 24 hours or more.

                Sendwave's mission is to change that by making sending money anywhere in the world as easy and affordable as sending a text. Since 2014, our app has allowed users in North America and Europe to send money instantly to mobile money wallets in Kenya, Uganda, Tanzania, Ghana, Nigeria (and soon Bangladesh and Senegal) saving our users over 70% relative to Western Union and MoneyGram.

                We're looking to rapidly expand throughout the globe in the next year. That's where you come in...

                How you'll help us achieve it

                Delighting our users is a core value at Sendwave. We are looking for a User Protection Support Representative who will provide our new users from the Senegalese diaspora (as well as our other diaspora communities) with a seamless experience as they begin to use Sendwave. User Protection Support Representative responsibilities include helping our users submit identification documents to fulfill compliance and regulatory requirements, ensuring users are sending funds to legitimate counter-parties, and helping users to complete their first transactions. If you’re familiar with providing stellar customer service and have a passion for preventing fraud, we’d like to consider you! Ultimately, you will make sure our users feel their information is secure and that they made the right choice in using Sendwave for their remittance needs!

                In this position you'll:

                • Learn Sendwave processes and culture to ensure that you can provide every user the stellar experience they deserve.

                • Assist new users via inbound calls, outbound calls, texts and emails with various issues related to the onboarding process in both English and French.

                • Complete the verification process for all new users, determining if they will be allowed to transact with Sendwave.

                • Complete the verification process for users requesting to raise limits.

                • Use our anti-fraud tools and verification systems to keep fraudsters off our platform.

                • Participate in trainings & team meetings.

                Skills you'll need to be successful:

                • Ability to make high-quality decisions quickly, while being comfortable with sometimes making the wrong call.

                • Enthusiastic about speaking with users (and fraudsters) to conduct verifications and ensure that legitimate users have a positive experience.

                • Excellent written & verbal communication skills. Specifically, ability to balance being firm and decisive in the event you are speaking to a fraudster with being empathetic when speaking to legitimate users and borderline cases.

                • Natural curiosity. A desire to keep after a problem until you understand what is going on.

                • Ability to track fraudster patterns as they morph.

                • Fluency in both French and English is required.

                Requirements:

                • Ability to commit to a full time schedule (40 hrs per week)

                • Ability to work at least one weekend shift per week (Saturday or Sunday) every week.

                • Ability to work assigned shift, as we are open 24 hours per day/7 days per week.

                • 2+ years of customer service experience, some call center experience required.

                • Must be able to work one of the following shifts (we are hiring 1 representative for each):

                • 8am to 4pm EST Sunday - Thursday

                • 8am to 4pm EST Tuesday - Saturday

                Location

                Our company, including our support team, is 100% remote. You must live and be authorized to work in the United States or Canada. Candidates authorized to work exclusively outside of the United States or Canada will not be considered.

                Salary and Benefits

                • $20 USD/hour (or equivalent in another currency)

                • Benefits package

                • Equipment provided (laptop & headset).

                • Position is remote, and can be executed from any quiet location with reliable, fast internet.

                Our team

                • We are a distributed group of engineers and operations headquarter members and over fifty customer support representatives, spread across three continents who are deeply passionate about our mission.

                • We collectively speak over twenty languages, including Swahili, Dutch, Luganda, Somali, Amharic, Mandarin, Wolof, Fante, Ewe and Arabic.

                • Sendwave is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

                How to apply

                Submit your resume / CV and cover letter using the links provided. In your cover letter, please answer the following questions: 

                • Why are you looking to leave your old role (if applicable)?

                • What are you looking for in a role now?

                • Why Sendwave?

                Answer required questions below 

                Applications will be accepted on a rolling basis until we fill all positions

              See 7 more Customer Support / Customer Success jobs
            • Design (12) Design rss feed

              • Defiant (US only)
                Yesterday

                We are looking for a contract UX Designer to create web experiences that are intuitive, attractive, modern and usable.

                In this role, you should be an analytical and creative designer who is able to understand the value an application offers to the end-user, the challenges of making that value available in an intuitive way, and you should be able to come up with creative ways to solve that challenge.

                A strong portfolio of successful UX and other technical projects is essential. You will also need to be technical enough to have an informed conversation with the engineering team about the application, how it works and the technical challenges of creating user interface flows and elements.

                Ultimately, you will make our products more user-friendly and intuitive to attract and retain customers.

                This role will have you working on a specific product within the Defiant team. We'll share more details with top candidates and ask for a brief proposal.

                Activities

                • Plan and conduct user research and industry analysis
                • Interpret data and qualitative feedback
                • Create user stories, personas, and storyboards
                • Determine process flow with an eye for reducing friction
                • Create prototypes and wireframes
                • Conduct usability testing

                Responsibilities

                • Combine UX thinking with design execution, to produce usable and intuitive user interfaces that drive conversions
                • Plan and run user tests and other design research to inform design decisions
                • Collaborate with the rest of the team to ensure visual cohesion and engineering efficiency across all user touchpoints
                • Communicate design solutions to engineers and stakeholders
                • Design and prototype elegant solutions for web and mobile apps
                • Understand user needs
                • Work within brand guidelines to create layouts that reinforce a brand’s style or voice through its visual touchpoints

                Skills and requirements

                • A strong command of contemporary UX design tools
                • Experience with usability testing
                • Background in designing for web-based interfaces with proven mastery of responsive design
                • Problem-solving and analytical skills with attention to detail
                • A solid foundation in layout and design
                • A solid technical background and knowledge base

                Company Culture

                You'll work with a team that is friendly, fast-moving, and highly capable with a sense of humor. There's no micromanagement here—we trust that you will see tasks through to completion and communicate with your fellow team members when needed or ask for help when needed.

                At Defiant, ‘trust’ is the attribute we value most highly among our team members.

                Additional Information:

                • This contract role is contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a contract offer with the company.

                Requirements

                • A proven portfolio covering both digital and print design.
                • An online portfolio or samples of work demonstrating experience creating user-centered design solutions.
                • Ability to follow brand guidelines and use good judgement to produce digital and print content.
                • Ability to quickly understand and grasp topics and concepts related to the web security industry.
                • Strong verbal and written English skills.
                • Effective time management and attention to detail.
                • An enthusiastic “everything is possible” attitude. Ability to see opportunity when problems arise.
                • A fast and reliable internet connection.
                • Note: This contract role is contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a contract offer with the company.


                • Flexible/remote work role

                • Join an experienced tech & product team

                Ukufu* (pronounced oo - koo - foo) is a new AI powered content aggregation mobile application for professionals. 
                Ukufu version 1.0 has recently been launched for Android and iOS! 
                We recently closed a round of seed funding from a couple of smart and supportive investors, and we are excited for the next stage of our journey! 

                Watch a short message from Josephine Pinto, the Ukufu Product Manager who you will be working with:
                https://www.youtube.com/watch?v=CwO2g8CWpHc

                Our mission is bold:

                Build an intelligence layer around the 10 000 English news-related content pieces that get published daily. Then use this layer to power an easy-to-use category based content aggregation app that helps professionals efficiently consume content across multiple content sources.

                We believe that there is a big opportunity to improve the breadth and depth of content consumption for professionals.

                View a quick overview of our product here:
                https://www.youtube.com/watch?v=aN9GNm0WCD0&feature=youtu.be 
                or download the app at http://ukufu.com.

                Over the next 6 - 12 months, we will be focussed on stage 1 of building out our product - working closely with users to build something amazing that we can then scale up in stage 2 - building the product into a sustainable profitable business.

                Our headquarters are in the Sydney CBD, but we have team members around the world.  This role requires a daily 5 hour cross over time with the Sydney Australia time-zone. 

                Our remote-friendly work culture and processes have been in place for a couple of years (some of our team used to work together on a product that reached over 4 million users) and our distributed team structure is working well.
                We work hard at fostering a focused and friendly workplace, where team members are able to do their best work.

                We are looking for someone with outstanding web production experience, a mature attitude, a product flair, and a preference for working with a small smart team, to join us in the role of Web Production Assistant at Ukufu.
                You will work with the Ukufu Product Manager and other members of the team.  

                The role:

                You will be working with the Ukufu Product Manager on a wide variety of projects relating to the build-out and go to market strategy of our app.  You will be involved with everything from assisting with Social Media posts, to cleaning up data feeds, to writing copy for product updates and helping with customer service.  This is a diverse role that would appeal to someone who likes variety in their day to day work. 

                • At least 5 years of relevant experience in a web designer/web production/social media or similar related role.

                • University Degree or equivalent industry experience.

                • Working knowledge of HTML/CSS.

                • Familiarity of working with images for the web and experience with Adobe products or similar.

                • Experience working with CMSs to update websites/blog.

                • Strong writing ability.

                • Experience with website/mobile app testing.

                • Familiarity working with Excel or similar. 

                • Exceptional attention to detail.

                • Mature attitude.

                • Experience working remotely - access to high-speed reliable internet and a quiet workspace for video calls. 

                • At least 5 hour work time cross over with Sydney.

                Bonus Skills:

                • Video and / or audio editing experience.

                • Experience using Social Media for marketing, communication and branding purposes.

                • Strategic marketing experience.

                • Graphic design experience.

                • Customer service experience.

                Our application process usually includes a chat with the Product Manager, a short take-home task, then a chat with an additional Ukufu team member. 

                * Ukufu comes from the Zulu word Ukufunda, which means “to learn”.

              • 1 week ago
                Articulate is looking for a product designer who lives to create amazing customer experiences. We’ve just launched a new product (and brand) calledrise.com, and we’re really excited to hire a talented designer to join our product team. Never heard ofrise.com?Check out this video.
                If you’re a multi-talented individual who thinks about product development holistically and has great design and UX instincts, you’ve come to the right place. For this position, interaction design capabilities are paramount. As a member of our team, you’ll produce intuitive experiences by creating efficient user flows, detailed wireframes, innovative pixel-perfect visual designs, and interactive prototypes. You’ll work alongside development teams and fellow product designers to bring awesome products and features to life. We’re a small design team, so while your main focus will be on Rise, the ability to wear multiple hats and shift contexts quickly is key.

                What you'll do:
                • Craft efficient user flows, thoughtful wireframes, and high-fidelity interaction designs
                • Create detailed design specs with all manner of states considered, well-annotated and ready for handoff to our product development team
                • Support your designs with animated and sometimes interactive prototypes when needed to demonstrate an interaction
                • Serve as a working member of a swiftly moving cross-functional team working on multiple projects at one time
                • Meet with the executive team regularly to discuss product and transform product insights into intuitive, user-friendly application features
                • Conduct lightweight research of the competitive landscape and learn from user feedback
                What we're looking for:
                • An experienced product designer with at least 5 years’ professional experience in fully responsive web environments
                • Someone with a passion for amazing product design and an appreciation for elegant user experiences 
                • A well-spoken, humble creator who can present ideas effectively
                • A highly motivated individual who is self-directed and has high attention to detail
                • An outstanding team contributor who can provide a thoughtful viewpoint on product design in a flexible and easygoing way—you are well-versed in giving and receiving feedback constructively
                • An open-minded thinker who’s constantly in search of engaging, usable interaction patterns and cutting-edge design work in the real world
                • Skills in Sketch, Zeplin, Principle, Photoshop, and Illustrator are a must
                About Articulate

                Articulate is a highly successful, fully remote software company that’s changing the way the world learns. Our award-winning e-learning tools are used by 98,000+ organizations across the globe to create engaging online and mobile courses. Our customers include 93 of the Fortune 100 and 19 of the top 20 U.S. universities. And our online community of 800,000+ members is the largest, fastest-growing community in the industry.
                 
                We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We’re all free to exercise our crafts the best way we know how to reach our goals as individuals and teams. Each and every one of us is focused on producing results that directly impact the company’s success. And we all strive to do what’s right by people, both internally and externally, instead of taking the shortest route to the highest profits.
                 
                We honor people’s humanity in all of our disparate experiences and social locations, accepting each person as an individual with a story worth listening to and honoring. We believe that honoring everyone’s humanity means being committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position.

                 
              • Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic and social opportunities worldwide. Every year, almost $2 billion of work is done through Upwork by skilled professionals who prefer the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? That’s the future of work. Come help us build it.

                This position is remote, and can be based in AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, MT, NV, OR, TN, or PA

                Upwork is looking for a Senior Product Designer who is enthusiastic about solving complex problems with the user at their heart. You will help drive experiences focusing on helping users find the best matches for their needs, working closely with product and engineering to create high quality and easy-to-use products that help our users achieve their goals and take their businesses to the next level. Working with our cross-functional team, you’ll define mental models and uncover ways to use the connections and interdependencies across our product to create flexible and powerful user experiences. You’ll also get to support our mission of creating economic opportunities so people have better lives. 

                This role requires curiosity, critical thinking, an ability to think abstractly and a thoughtful approach to problem solving. 

                Your Responsibilities:
                • Collaborate with user researchers, product managers, data scientists, developers, and other designers to frame problems and take ideas from ideation through implementation
                • Demonstrate high quality design practices by ensuring decisions are made with appropriate user insight and follow existing UX/UI systems while making well-informed decisions to create new patterns
                • Lead projects through an end to end design process: research, ideation, strategy, information architecture, interaction design, launch and testing.
                • Build a variety of design assets to communicate your concepts to a broad range of partners and end users; ranging from strategy and experience concepts to detailed design systems and assets
                • Work closely with developers to deliver a polished final product
                • Mentor members of the design team
                What it takes to catch our eye: 
                • 3+ years experience in industry experience as a UX designer dedicated to the complete UX design and development lifecycle of several successfully launched desktop or mobile applications
                • Experience at crafting experiences across multiple channels and operating systems including desktop and mobile. 
                • Must be self-motivated, excellent communicator, comfortable following direction, and able to balance great design with meeting short deadlines
                • Able to successfully lead all aspects of a project from start to finish
                • ***Portfolio is required***
                How to really knock our socks off:
                • Solving complex problems is why you get up in the morning 
                • Experience in working closely with and using data science to create stronger and more relevant user experiences
                • You thrive working in collaborative work environments and are able to work creatively with remote team members.
                • Strong work ethic with the drive and willingness to focus and commit
                • A passionate advocate for crafting high-quality designs that deliver memorable experiences that users will love.

                Come change how the world works.

                At Upwork you’ll help shape the future of work. From our offices in San Francisco, Santa Clara and Chicago, together we’re creating exciting new opportunities for a world of professionals. You’ll be part of a vibrant culture built on shared values: Inspire a boundless future of work, Build amazing teams, Put community first and, Bias towards action. Along the way you’ll have fun and enjoy the perks of a people-first company: Work from Home Wednesdays, daily breakfasts and lunch, regular in-office happy hours, top-notch benefits … and more. Check out Upwork’s spotlight on The Muse for a glimpse of our daily work/life balance.

                Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

                #LI-JS1

              • About Us

                Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We are an enterprise customer data platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

                Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simon’s platform empowers businesses to use enterprise-scale data and machine learning to power customer communications across every channel. Our unique approach allows brands to develop one-to-one relationships with their customers without building a bespoke in-house data infrastructure.

                At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

                The Role

                We are looking for a Director of Product Design to help take the visual language and user experience within our SaaS application to the next level. In this role, you will lead the Product Design vision and team. You will be responsible for designing new product functionality that is intuitive and accessible, solving UX challenges that include incorporating data science into marketing workflows and build data products for non-technical users. You will collaborate with Product Management and Engineering to improve current UI components, define user workflows, build new layouts, and oversee the visual language of our product. Through user research, experience maps, and the creation of wireframes and mockups you will guide what the user sees throughout the product development process.

                What You'll Do
                • Lead a team of phenomenal Product Designers
                • Build product design principles and implement them across the application and brand
                • Reason about the user experience across the platform and champion initiatives that will drive excellence in the product
                • Build visual concepts to communicate ideas and explore potential implementations of a capability
                • Define the user experience and behavior of UI elements in detail
                • Iterate on mockups, images, and design workflows for new and existing application components
                • Collaborate with members of the Product and Engineering teams to implement the vision for features within our platform
                • Develop design concepts for new and existing pages on our marketing websites
                • Conduct user interviews to discover needs, validate hypotheses, and conduct user testing
                Qualifications
                • 2+ years leading a team of product designs / UX designers / UI designers
                • 3+ years crafting user interfaces for SaaS web applications on desktop devices
                • 4+ years of experience within Product Design as a function
                • Experience crafting and working with design systems
                • Familiarity with CSS, JavaScript, and other web design tooling
                • Solid knowledge of UX standard methodologies and user-centered design methodologies
                • Solid understanding of typography, layout, color, and advanced design principles
                • Familiarity with standard methodologies for conducting user research and testing

                Visa sponsorship for this role is currently not available.

                Diversity

                We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.

              • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

                Our team is in search of a Staff Product Designer to help us change the way digital products are designed.

                About the Team:

                As a Staff Product Designer within our Core zone design team, you will play an important role in driving and executing on our key initiatives to increase customer engagement across our platform. Working collaboratively with your engineering, product, and design team partners, you will solve problems and deliver world class design solutions that improve our customer conversion, onboarding, activation, and retention. You will be expected to utilize your full range of product design, interaction design, and industry-leading visual design skills.

                What you’ll do:

                • Shape the next generation of the InVision product and user experience
                • Take broad, conceptual ideas and apply a strategic mindset to turn them into something useful and desirable for our customers as well as impactful to our business
                • Drive innovation by exploring creative ideas that will elevate the product experience by designing flows and interfaces that are incredibly simple, effective, and elegant
                • Consistently prototype your designs to illustrate your knack for beautiful interaction and motion design
                • Give and solicit feedback from other designers in order to continually raise our bar for quality
                • Work closely with designers, product managers, engineering and leadership in a highly collaborative environment
                • Provide mentorship and leadership across your team
                • Contribute to high-level strategic direction with the rest of the product team
                • Push boundaries and break the status quo to get us to our ideal future state

                What you’ll bring: 

                • 8+ years of industry experience in product and visual interface design
                • An awe-inspiring portfolio of first rate interaction design and interface work across desktop and mobile experiences with detailed descriptions of your process, role, and contribution
                • Deep understanding of customer empathy to create elegant but practical solutions
                • Autonomous mastery of craft: ability to define problems &amp; goals, map user flows, prototype interactions, and oversee the implementation by partnering closely with engineering
                • An obsessive interest and knowledge of the product design tools landscape
                • Excellent communication and presentation skills
                • Experience working within a cross-functional team in an agile environment essential

                About InVision:

                InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

                The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup &amp; wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

                InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

              • Company Overview

                At Netlify, we're building a platform to empower web developers to build better, more elaborate web projects than ever before. We're aiming to change the landscape of modern web development. Netlify currently serves more than 700,000 developers worldwide.

                We’re a venture-backed company, and so far we've raised about $45 million from Andreessen Horowitz, Kleiner Perkins, Bloomberg, and prominent founders and professionals in our space.

                Netlify is a diverse group of incredible talent from all over the world. We’re ~40% woman or non-binary, and are composed of about half as many nationalities as we are team members.

                What we're looking for

                We’re looking for a user experience and design manager to lead, nurture, and grow our incredible product design team. The ideal candidate is someone that has led and grown design teams, has a track record of successful mentorship, and has a design vision and skillset aligned to accelerate Netlify’s ambition of a world-class developer experience for web developers. The candidate should have demonstrable success launching and iterating world-class design experiences with their team.

                This person should be a strong partner with product and engineering and should push us to constantly and consistently deliver a great user experience. The candidate should have experience in implementing and leading design processes and systems. They should be well versed and opinionated in modern design best practices, utilizing quantitative and qualitative data as part of the design process, and bring fresh ideas and methods for product design and discovery.

                The ideal candidate should be passionate about injecting design thinking into our product process and has demonstrable ability doing so. They've lead initiatives like design sprints and have onboarded engineering and product teams into design-thinking processes, making it integral to the product development process. They fight for the end-user while balancing the overall product and business needs of the org. The candidate should show wins of their design teams being integral to the success of their products and companies, contributing new ideas and big product wins, and creating a system around doing so.

                About the role:

                This management role will oversee the product design team which includes Product and UX Designers. In this role, you will have individual contributors reporting to you. You will need to help hire and grow the team.

                You should love helping your team grow and develop, taking care of their professional growth needs as well as quality of day-to-day work life, being an advocate for their work and developing a strong sense of direction.

                You'll be a confident leader with the ability to facilitate conversations and decision-making within the team. You'll be responsible for setting, tracking and communicating metrics around work output and goals.

                In addition to people management responsibilities, you will need to establish a hiring process for the Product design and research. You will focus on building a happy, healthy and diverse team.

                You will work help develop metrics for your function that represent their work and contributions.

                You will also work closely with other managers and leaders within the organization to plan projects, schedule resourcing for those projects and identify risks.

                We have a small headquarters in San Francisco but we are a largely distributed engineering team, so remote applicants are welcome. You will need to enable the team to work productively across different timezones. Fostering good habits of documentation, empathy, and integrity to deliver on committed work are some of the key elements for success on our team. Experience working and managing remote teams is a big plus.

                Ideal Candidate
                • Experience leading teams of Product & UX Designers through the complete product discovery to delivery life cycle.
                • A champion for product usability and someone who removes roadblocks so teams can continue to work closely together as we scale the organization.
                • Familiar with the tool sets the teams use (Figma, GitHub, Abstract, Storybook, etc.)
                • Ability to hire thoughtfully and quickly.
                • Ability to develop the individual's skills and professional careers of Product Designers and researchers.
                • Can supervise work priorities and direction by collaborating with the PM and development teams.
                • Ability to work across multiple timezones with remote colleagues
                • A desire to succeed personally through the success of the team
                About Netlify

                Of everything we've ever built at Netlify, we are most proud of our team.

                We believe that empowered, engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. Whether you work from our main office in San Francisco or you are a remote employee, we’ll be working together a lot—paring, collaborating, debating, and learning. We want you to succeed! About 60% of the company are remote across the globe, the rest are in our HQ in San Francisco.

                To learn a bit more about our team and who we are, make sure to visit our about page.

                Applying

                Not sure you meet 100% of our qualifications? Please apply anyway!

                With your application, please include: A thoughtful cover letter explaining why you would enjoy working in this role and why you’d like to work at Netlify. A resume or short listing of job history. (A link to a LinkedIn profile would be fine.)

                When we receive your complete application with the items above, we’ll get back to you about the next steps.

              See 5 more Design jobs
            • Marketing / Sales (22) Marketing / Sales rss feed

              • RainForest (US only)
                5 days ago
                Rainforest is searching for a Strategic Finance Manager, reporting directly to the Head of Finance, and sitting with the CEO and COO for all key strategic decision-making.

                We’re building our business a little differently, and we’re looking for someone who is excited by our particular vision: stay small and IPO. We want to get to IPO revenue, growth rates, and margin, while staying under 200 people. To do this, our core operating principle is ‘nail with people, scale with software.’ We expect every member of our team to build operational leverage not through hiring humans but through creativity, software and outside services.

                We are building towards this ambitious outcome from a position of strength. We are cash-flow breakeven with money in the bank and stage-appropriate ARR. We have patented, differentiated and defensible core technology, and a huge market that has yet to be solved through software.

                Function and Responsibilities:
                • Apply an analytical approach to support strategic decision making, with a focus on capital allocation decisions, headcount growth and long-term financial planning
                • Work on Rainforest's operating model, financial & metrics reporting and related deliverables for executives, functional leaders and the board of directors
                • Own Rainforest’s forecasting and budgeting capabilities for the full P&L, ongoing reporting processes such as the annual budget and monthly / quarterly packages
                • Assist management team in communication with board and external stakeholders
                • Facilitate ad-hoc and cross-functional strategic and operational projects and execute on strategic projects independently and with Business leaders
                • Analyze revenues, expenses, and monthly actual to ensure accuracy and perform variance analyses to ensure financial performance of the business
                • Partner closely with accounting team to ensure deep understanding of financials and deliver accurate financial reporting
                • Provide detailed analyses on trends that will assist in decision making and corporate plannin
                Requirements:
                • 4+ years experience in finance for a rapidly growing software company (ideally SaaS or a business with a subscription component), with clear title progression and outperformance at each level
                • Ability to work independently, think creatively, manage multiple projects and deliver results in a fast-paced, cross-functional environment
                • Experience presenting analysis and recommendations at executive & board levels
                • Able to operate on multiple levels of abstraction, from strategy to execution, be business-minded and collaborative
                How We'll Reward You
                • Competitive compensation and stock options
                • 100% Medical, dental, and vision insurance covered (75% for dependents)
                • Voluntary 401k program
                • Weekly lunch stipend
                • Subsidized commuter benefits
                • Unlimited Vacation
                • 3x/year company offsites to bond with the entire company and explore exciting destinations around the world (last 3 off-sites: Okinawa, Budapest, Kuala Lumpur)
                • We are a remote first company!
                Our commitment to diversity & inclusion
                At Rainforest QA we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.
              • 1 week ago
                GitBook is a modern documentation platform sustained by some of the best SaaS europeans VCs (Point 9 Capital, Notion Capital, Fly VC). Our ambition is to empower team's intelligence. We want to help teams work more efficiently by creating a single place to leverage their knowledge.
                GitBook is now used by over 500,000 users and thousands of teams such as Adobe, Netflix, Decathlon, or Google. We're working on an ambitious next product step to redefine "core team work". Moving toward this next step is a great opportunity for us to rethink our branding and positioning, that's why we're looking for our first Marketing person (based in Lyon or working remotely) to join our team and help us reflect how great our product is.

                As a Product Marketing Manager, and being our first Marketing person, you will play a major part in determining our product marketing and communication strategy

                🙌 What will you be doing ?

                Your role as a Product Marketing Manager will be to determine the value proposition and positioning GitBook should have and reflect it outside of the company.

                On a daily basis you will :
                - build our communication strategy for outsiders (prospects, investors etc.) and insiders (our current users) to raise GitBook's awareness
                - build and communicate a clear opinion on how our users should best be using GitBook
                - partner with the entire Go-to-Market team to better understand customers' use case and market dynamic to influence GitBook's growth
                - work with the Customer team to provide accurate self-service resources for our customers and create value-added content (webinars, articles, sales pitches, website…) to highlight our product (new features, value proposition), and enhance our users (case-studies, webinars, events...)
                - partner with the Product team to be aware of any changes in the product and be able to communicate its added value to our customers and potential prospects. 

                As you may have understood everything (or almost everything) is to be done so you will have a great opportunity to develop new ways to increase GitBook's awareness and influence our customers' engagement.

                ​🎯 What do you need to succeed ?
                • your amazing communication skills in English both written and spoken
                • your expertise in product marketing as you have previous experience building strong product marketing strategy, processes and roadmap, ideally in SaaS B2B
                • your ability to create value added content and your story telling skills
                You will be an addition to our culture as :
                • you always Ambition (Aim Higher) the next step of your work, whether it’s building a feature, improving a team process, etc.
                • you have a deep sense of Ownership (Take control & Own it) as when you observe a problem, you don’t wait for someone to fix it, but you take the responsibility of fixing it.
                • you have a sense of Accountability (Be accountable to results) as you are focused on outcomes (not on efforts).
                • you Care (Give a shit) and empathises with customers as you take the time to understand their frustrations, needs, and root-problems. Which also proxy to the team as you help them achieve and learn; to better serve our mission.
                • you are able to Train (Grow yourself) as, when facing an unknown challenge, you learn from it to create leverage for the team.
                • you are Genuine (Say it and accept it) as you are candid, respectful and transparent in your communication.
                • you are a Team player (Leverage the team) as you acknowledge that leveraging the team and different skills enables to create an outcome that's bigger than the sum of it's part.
                • you are an Architect (Plan & Build) as you value building long-term solutions beyond simple day-to-day execution. You start new projects breadth-first, solve the broad easy problems first and then dive into the details.
                You will also appreciate :
                • 🏥 ​health insurance
                • 🍽 ​​lunch voucher thanks to Lunchr card (around 9e/day)
                • ​​🚊 refund of your public transport subscriptions up to 50%
                • ​💪 to have an impact by building a product that helps thousands of teams and users around the world
                • ​🚀 to move fast and learn in the challenging environment of a fast-growing startup
                • 🛋 to work remotely whenever you want to
                • ​🏡 to enjoy our offices in the center of Lyon whenever you want to as well
                • ​🍫 to gather with the entire GitBook's team to share lunches and sweet breaks as we love food
                • ​⚽ to (sometimes) practice sports with GitBook's team
                • ​😎 to work with "the coolest team on earth" !
                • ​🏄 to go on team off-sites twice a year (summer and winter)
                ✨ What's next ?

                1. First, you need to send us your application to express your interest and we will review it (of course we'll get back at you whatever the decision)🙂
                2. As the next step, our Talent Manager will call you so the both of you will be able to ensure there is a correlation between GitBook's expectations, the role and your own expectations.
                3. Then you will have a call with the Hiring Manager to deep dive into day-to-day, on-the-job skills etc.
                4. We will give you a Use Case to work on so you'll have a better understanding of your potential day-to-day challenges at GitBook and it will be a perfect starting point for the next step
                5. Meeting with two members of our team to share about role specifics such as required skills, knowledge, abilities as well as working environment, day-to-day life...
                6. Finally, you will have the opportunity to meet with the entire team to determine if we would like to work together on a daily basis and share drink/lunches after work. 
              • Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

                We are looking for a Zoom Phone Sales Manager for the Majors segment (1,001 to 10,000+ employee size, Non-named and Named Accounts) with the right energy, competitive spirit, personal drive and track record of success in Sales. This position involves working with existing and new customers to provide them Cloud PBX services that meet their telephony and video needs.

                Responsibilities:
                • Lead a team of Zoom Phone Account Executive’s to achieve quarterly quotas
                • Mentor team members and lead complex sales engagements
                • Develop a strong understanding of key product differentiators, sales methodologies and processes. 
                • Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives. 
                • Develop a sales’ strategy for the assigned territories that will identify and target prospective customers. 
                • Prepare and present sales presentations to Executive and C- level prospective clients
                • Manage the sales pipeline from first contact through the successful implementation of our solution. 
                • Communicate regularly and effectively with Sales Operations, providing accurate and timely sales forecasts, and maintaining accurate and current records in Salesforce.com automation system
                • Drive team growth through effective and strategic hiring Continuously work to educate and promote growth for direct reports 
                • Continuously work to educate and promote growth for direct reports
                Requirements:
                • 3 years + experience managing a direct or sales overlay team is preferred
                • 10 + years of Account Executive experience at a technology company
                • Experience selling to Majors and Enterprise clients
                • Direct Cloud PBX Product selling experience
                • Direct PBX and/or S4B deployment experience required
                • Experience selling to Enterprises
                • A proven track record of closed sales, client satisfaction, & team work
                • Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process
                • Demonstrated ability to accurately manage a multi-channel pipeline and forecast in Salesforce.com
                • Must have strong verbal skills with consultative professional business acumen
                • Must be detail oriented, organized, ethical, responsible, & self-motivated
                • Salesforce CRM experience preferred
                • BA/ BS or equivalent experience
                Zoom Video Communications Company Culture Highlights, Denver:

                • Winner of Comparably's Award for Best Company Work-Life Balance 2019
                • Winner of Comparably's Award for Best Company Compensation 2019
                • Winner of Comparably's Award for Best Company Happiness 2019
                • Winner of Comparably's Award for Best Company Perks & Benefits 2019
                • Sales Department is ranked in the top 5% of companies for Diversity on Comparably.
                • Zoom Video Communications is ranked in the top 5% of companies for Professional Development on
                Comparably.
                • Zoom Video Communications is ranked in the top 5% of companies for Overall Culture on Comparably.

                Get an inside look at the Denver office & culture here: https://youtu.be/xlR46BvpIuI

                Check us out with a free download: zoom.us/download    

                Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom! 
              • We Are…

                Shogun: A powerful page builder platform for eCommerce stores, and we're on a mission to empower anyone to easily create high converting eCommerce pages, through a delightful product experience!

                You Are…

                Creative, positive and energized by connecting with people on a human level. You love taking on new challenges and leading from a place of service. You care about fostering positive relationships throughout all aspects of your work and managing conversations both on and offline. Sound like you? Read on...

                We are looking for a Social Media Community Manager to help scale our brand initiatives by creating and implementing creative solutions. As a branch of our marketing team, you'll help plan and manage the day-to-day activities for our social media, event, and email strategies to build a community around the Shogun brand!

                Responsibilities:

                • Set, plan, and implement social media and communication campaigns and strategies.
                • Provide engaging text, image, and video content for all social media and professional accounts.
                • Write copy for and manage weekly newsletters
                • Monitor, track, and report on feedback.
                • Help organize and promote events to boost brand awareness.
                • Coordinate with Marketing, Design and Content teams.
                • Liaise with Development and Sales departments.
                • Respond to customers in a timely manner.
                • Build relationships with customers, industry professionals, and journalists.
                • Stay up-to-date with digital technology trends.

                Basic Qualifications:

                • BS degree in Marketing or relevant field.
                • Proven work experience as a community manager or similar role.
                • Experience planning and leading community initiatives.
                • Experience identifying and track relevant community KPIs.
                • Proven hands-on experience with social media management.
                • Knowledge of online marketing.

                Preferred Qualifications:

                • Excellent verbal communication skills.
                • Excellent writing skills.
                • Excellent interpersonal and presentation skills.
                • Ability to interpret website traffic.
                • Attention to detail, critical-thinker and problem-solver.
                We offer:
                • Competitive salary
                • Competitive equity
                • Benefits (Health and PTO)
                • A highly skilled and dedicated team that is fun to work with.
                • Remote work – We are a fully distributed team that works from anywhere with good internet.
                • Occasionally we hire on a full time contractor basis to begin with. Team members enjoy the same opportunities for great compensation, full time positions, equity, and consideration, regardless of location.

                Shogun supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class

              • 1 week ago
                Rainforest is searching for a head of Finance, reporting directly to the COO, and sitting with the CEO and COO for all key strategic decision-making.

                We’re building our business a little differently, and we’re looking for someone who is excited by our particular vision: stay small and IPO. We want to get to IPO revenue, growth rates, and margin, while staying under 200 people. To do this, our core operating principle is ‘nail with people, scale with software.’ We expect every member of our team to build operational leverage not through hiring humans but through creativity, software and outside services.

                We are building towards this ambitious outcome from a position of strength. We are cash-flow breakeven with money in the bank and stage-appropriate ARR. We have patented, differentiated and defensible core technology, and a huge market that has yet to be solved through software.

                There are few roles more critical to delivering this vision than our finance leader, and the right person will be excited to be a critical part of doing something that has never been done before. We are looking for an ambitious, ‘high slope’ finance leader who will help join us on this journey from where we are today all the way to IPO.

                Function and Responsibilities:
                • Apply an analytical approach to support strategic decision making, with a focus on capital allocation decisions, headcount growth and long-term financial planning
                • Own and manage Rainforest's operating model, financial & metrics reporting and related deliverables for executives, functional leaders and the board of directors
                • Lead Rainforest’s forecasting and budgeting capabilities for the full P&L, ongoing reporting processes such as the annual budget and monthly / quarterly packages
                • Assist management team in communication with board and external stakeholders
                • Facilitate ad-hoc and cross-functional strategic and operational projects and execute on strategic projects independently and with Business leaders
                • Analyze revenues, expenses, and monthly actual to ensure accuracy and perform variance analyses to ensure financial performance of the business
                • Partner closely with accounting team to ensure deep understanding of financials and deliver accurate financial reporting
                • Provide detailed analyses on trends that will assist in decision making and corporate planning
                Requirements:
                • 6+ years experience in finance for a rapidly growing software company (ideally SaaS or a business with a subscription component), with clear title progression and outperformance at each level
                • Demonstrated experience owning the model, driving and delivering the right metrics to stakeholders, and driving strategy while balancing the near-term needs of the business against longer-term financial and strategic goals.
                • 2+ years experience in strategic finance in a large public software company
                • Ability to work independently, think creatively, manage multiple projects and deliver results in a fast-paced, cross-functional environment
                • Experience presenting analysis and recommendations at executive & board levels
                • Able to operate on multiple levels of abstraction, from strategy to execution, be business-minded and collaborative
                How We'll Reward You
                • Competitive compensation and stock options
                • 100% Medical, dental, and vision insurance covered (75% for dependents)
                • Voluntary 401k program
                • Weekly lunch stipend
                • Subsidized commuter benefits
                • Unlimited Vacation
                • 3x/year company offsites to bond with the entire company and explore exciting destinations around the world (last 3 off-sites: Okinawa, Budapest, Kuala Lumpur)
                • We are a remote first company!
                Our commitment to diversity & inclusion
                At Rainforest QA we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.
              • Are you interested in joining a 100% remote SaaS company dedicated to helping customers streamline organizational processes and be better stewards of their data? Consider applying for open positions at FormAssembly, an enterprise web form creation and collection platform used by some of the largest and most well-known organizations in the world.

                We are a team of collaborators that are passionate about providing the very best to our customers, partners, and stakeholders, internally and externally. We are travelers, artists, athletes, and animal lovers creating an incredibly strong, fully remote team and providing amazing results, no matter where we are. We’re problem solvers and continuous learners who are never afraid of a challenge, and we’re looking to add another amazing member to our Marketing team.

                As a Search Engine Marketing Specialist (SEO/SEM) at FormAssembly you will be responsible for our SEO and SEM strategy and funnel optimization. The associated duties include managing PPC campaigns, A/B testing ads, keywords, landing pages and CTAs, tracking and optimizing lead generation across multiple channels.

                This position will play a huge role in driving our business' continued growth and success.

                Primary Duties:

                • Plan, develop and implement our SEM (search and display) and SEO strategy
                • Manage all PPC campaigns, including strategizing associated content needs, landing pages, etc.
                • Work towards organic search optimization and ROI maximization
                • Regularly perform thorough keywords research
                • Identify and monitor key SEO and SEM KPIs
                • Prepare and present reports regularly
                • Stay up to date with the latest SEM/SEO and digital marketing latest trends and best practices
                • Ad conversion tracking strategy and implementation

                Requirements

                Minimum Qualifications:

                • 2+ years experience as Search Engine Marketing Specialist or similar role
                • Experience with planning and implementing a successful SEM and SEO strategy
                • Working knowledge and implementation experience in UTMs/tracking
                • Experience in web analytics
                • Experience with A/B testing and other testing metrics
                • Knowledge of HTML, CSS, JavaScript
                • Ability to analyze data and provide evidence-based recommendations
                • Experience in leading & managing projects
                • Sense of ownership and pride in your performance and its impact on company’s success

                Success will be directly related to lead generation from organic and paid channels. KPI are critical to quantifiable success in this role.

                Benefits

                FormAssembly offers several benefits that help to facilitate a healthy team, personal growth, and a work-life balance, all of which contribute to creating a more engaged and passionate workforce.

                • Health benefits (health, dental, vision) for team members based in the United States
                • 401(k) with 4% company match for team members based in the United States
                • 4 weeks paid vacation and 9 company holidays
                • Flexible work schedule
                • Paid parental leave
                • Charitable contribution match
                • Budget for professional development
                • Company provided laptop

                You'll be joining a talented and fun team, working together to build something great!

              • Imagine a product that reached over a million users without a single copywriter. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's content growth engine from the ground up.

                Intro
                Why this Role?
                1. Sell a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.
                2. Help build the foundations of conversion marketing at vidIQ: As an early member of our growth team, you'll be instrumental in helping define how our copy and conversions drive sales.
                3. Right time, right place: We are small enough that you will have true ownership and the feel of a close-knit team. But, we are established enough to have hit profitability and product-market fit, which gives us a fun and challenging field to play on!
                4. Leave better than you came in: We are always learning at vidIQ. We learn by doing. We learn from each other — and we are incentivized to attend conferences, obtain certifications, and take training courses.
                5. Build the future with us: In today’s ever-changing world of technology, video is coming in fast and hard to dominate both the entertainment and marketing space. With multiple devices to choose from — from mobile to tablet, desktop to streaming video on our televisions, more and more people are not only using video to make purchasing decisions, but also changing the way they receive their entertainment.
                6. Tackle our most interesting and impactful problems: We are setting precedents and coming up against challenges no one has seen before. You will need to be resourceful and creative. You will not be bored!
                Company Mission

                We want to empower Creators. We help creators on their journey to being better video creators through tools and training.

                Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.

                We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.

                The Product

                The best way to understand vidIQ is to play with the product: www.vidiq.com/extension

                We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creators need to be successful. We're also know as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.

                About this Role
                So, what will you do at vidIQ in this Junior Copywriter & Content Specialist role?
                • Driving the creation of original concepts that result in effective and compelling copy
                • Writing clear, concise and grammatically correct copy that appeals to our various target markets in our brand voice
                • Experiment with different angles, messaging, and copy to find the best performing copy
                • Learn about our product inside and out and be able to describe the benefits and problems of customers better than they can
                • Dive deep into a feature or launch and write compelling copy that takes a person from an ad into a landing page, to opt-in, to opening the emails, to clicking through the email, and to converting to the next steps through the whole customer life cycle
                • Craft and implement ads, landing pages, emails, conversion oriented content, video ad scripts, product marketing, and other conversion oriented copy
                • Help shape the customer journey to give prospects a better experience, increase conversions, and create repeatable processes
                This might be for you if...
                • You have a track record of driving results
                • You’re hardworking and goal-oriented
                • You have a tireless positive attitude
                • You have a growth mindset and view challenges as learning opportunities, not failures
                • You practice the continuous improvement formula for your personal development
                • You can put yourself in others’ shoes and see situations from perspectives other than your own
                • You love diving deep into the mindset of your target customers to craft compelling copy that pulls them into taking action
                FAQ

                What benefits can I expect?


                • This is a 100% remote position, work from anywhere you like.
                • A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
                • We offer a generous vacation policy of taking time when you need it. Most team members take 4–5 weeks of time off per year.
                • Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
                • Work with amazing people around the world.
                • Huge impact in the Creator Ecosystem.
                • Matched or exceed market salary in the country you live in.
                • Support your professional development and will pay for relevant courses and conferences
                Apply

                If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.

              See 15 more Marketing / Sales jobs
            • Product (22) Product rss feed

              • Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.

                Intro
                Why this Role?

                1. Join a truly global, remote team: Work from anywhere! Have co-workers all around the world. Get the opportunity to travel for events and company meetups.

                2. Build a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.

                3. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with products to inform what we do next.

                4. Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.

                5. Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.

                Company Mission

                We want to empower Creators. We help creators on their journey to being better video creators through tools and training.

                Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.

                We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.

                The Product

                The best way to understand vidIQ is to play with the product: www.vidiq.com/extension

                We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creator needs to be successful. We're also known as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.

                So, what will you do at vidIQ in this Director, Product Management role?
                • Establish shared vision and product strategy across the company
                • Build consensus on priorities leading to product execution
                • Lead the ideation, development, and launch of innovative products
                • Work with a world-class cross-functional team, including engineers, content strategists, data scientists, product designers and user experience researchers distributed across the globe
                • Grow a team of product managers, while also expanding existing product work streams
                • Use quantitative data, usability studies, research and market analysis to drive product innovation
                • Define and measure quantitative metrics for product and team success
                • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
                This might be for you if...
                • You have a track record of driving measurable results through influence
                • You’re hardworking and goal-oriented
                • You have a tireless positive attitude
                • You have a growth mindset and view challenges as learning opportunities, not failures
                • You practice the continuous improvement formula for your personal development
                • You have an incredible amount of empathy
                • You love getting to know new people and helping them solve their business problems
                • You have experience developing marketing, knowledge management, sales, productivity, or other applications and platforms
                • You have experience managing an organization of product managers, including building and growing the team
                • Experience working with or in support of diverse communities
                FAQ
                What benefits can I expect?
                -This is a 100% remote position, work from anywhere you like.
                -A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
                -We offer a generous vacation policy of taking time when you need it.
                -Most team members take 4–5 weeks of time off per year.
                -Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
                -Work with amazing people around the world.
                -Huge impact in the Creator Ecosystem.
                -Matched or exceed market salary in the country you live in.
                -Support your professional development and will pay for relevant courses and conferences
                Apply

                If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.


              • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

                Our team is in search of a Lead Product Manager, Connected Workflow to help us change the way digital products are designed.

                About the Team:

                We are hiring for a Lead/Group PM in the Core Zone. The scope of this role will initially include strategic oversight over the Connected Workflow Group, including: Engagement (Home, Notifications, Spaces, Streams), Discoverability (Share, Permissions, Search), and Mobile.

                What you’ll do:

                • You will drive the long term strategy for core product areas, leading key initiatives and driving cross-functional alignment
                • You’ll collaborate with PMs, designers, engineers, and researchers to identify customer pain points and pitch new product opportunities
                • You will grow and coach a team of exceptional PMs who obsess over building impactful and delightful products
                • You’ll be a champion of InVision’s users, deeply understanding their contexts and workflows to create strategies and drive product priorities
                • You will partner with product marketing to develop narratives that communicate the value of InVision’s products
                • You’ll work together to share the impact of the team’s work with our users and prospects.

                What you’ll bring: 

                • 7+ years as a Product Manager or similar
                • 2+ years as a Sr. or Lead PM with responsibility over 1-2 product managers
                • You’ve played an instrumental role in creating great products that customers love to use
                • History of driving large initiatives to success and demonstrating business outcomes
                • Demonstrated experience driving 0 &gt; 1 products from ideation to successful adoption
                • Track record of Product Leadership, including hiring and managing performance of PMs
                • Ability to create strong relationships with cross-functional partners and to communicate and influence clearly and effectively to achieve team goals
                • Experience with SaaS strongly preferred

                About InVision:

                InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

                The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup &amp; wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

                InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

              • Because you belong at Twilio

                The Who, What, Where and Why

                Twilio IoT is one of the fastest growing businesses at Twilio and as we embark on our next phase of growth, we are seeking a Sr. Product Marketing Manager, who can own positioning and shape our narrative in the market. As a senior member of the team, you will be responsible for understanding our products, customers, market alternatives, and the market trends to establish Twilio IoT’s differentiated leadership position. Reporting to the Head of Marketing for Twilio IoT, this is a critical position with an incredible opportunity to have an impact on Twilio's success.

                Who?

                Twilio is looking for a leader who lives the Twilio Magic and has a demonstrated track record of driving product success. 

                You have:

                • Understanding of the IoT stack, from embedded devices and connectivity to cloud services. 
                • Technical background with an engineering degree and/or product management experience. 
                • Experience gathering and analyzing customer insights, competitive intelligence and market trends.  
                • History of category creation, thought leadership and shaping the narrative in the market.
                • Track record of partnering with product to develop product strategy and roadmap.
                • Strong communication, story-telling, writing, content-creation and presentation skills with the ability to take the complex and make it simple.
                • Experience presenting at the C- level to customers and prospects, as well as to analysts and the press.
                • Experience leading product launches, from crafting pricing and messaging to managing the launch tactics. 
                • A data-driven mentality with strong analytical and research skills.
                • A hands-on leadership experience, from strategic thinking and planning to project managing and executing, you can do it all.

                What?

                As a Sr. Product Marketing Manager, you will live the Twilio Magic values:

                • BE AN OWNER: Own the Twilio IoT positioning and category creation. 
                • WRITE IT DOWN: Craft the story and narrative we want to tell in order to drive product preference and customer adoption and ensure it is reflected in all our communications, including website, case studies, whitepapers and sales pitches.    
                • DRAW THE OWL: Analyze the customer insights, market alternatives and work with product teams to define the product’s sustainable competitive advantages, positioning, and messaging. 
                • BE BOLD:  Define the positioning and narrative that breaks through the clutter of noise and crystallizes why Twilio IoT is the superior choice. Evangelize and advocate the narrative in the market with customers, analysts and media. 
                • WEAR THE CUSTOMER’S SHOES: Gain a deep understanding of the customer buy team (both the business and technical buyers) and buying journey and effectively disseminate the lessons learnt into the product strategy, roadmap, messaging, content, and sales strategy.  
                • RUTHLESSLY PRIORITIZE: Be able to manage conflicting priorities from the various senior stakeholders and execute each committed program/initiative well. 
                • DON’T SETTLE: Be continuously testing and learning to improve how we position our portfolio and go to market better.

                Why?

                Twilio IoT is transforming the way companies connect and manage their IoT devices. We are empowering developers to build any IoT solution they can imagine on a scalable, trusted and flexible developer platform. The IoT team is one of the coolest and fastest growing Business Units within Twilio. The IoT Product Marketing team at Twilio is responsible for driving the market success of our IoT product line through world-class messaging and positioning, and storytelling that is rooted in deep customer and market insights.

                Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

                Where? 

                While working remote, you will still enjoy our incredible perks: monthly Kindle book reimbursement, monthly gym reimbursement, unlimited PTO, monthly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook. 

                About us:

                Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

                Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

              • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

                Our team is in search of a Lead Product Manager, Studio to power our screen design editor, InVision Studio. 

                About the Team

                We’re looking for experts who can turn product ideas into reality and strategize to deliver a diverse suite of products for millions of customers, from the small to the behemoth. We’re excited by challenges of scale—both the number and size of customers—and a diverse set of products. If you’re looking for variety, we have it.  We’re motivated to not only deliver the best products, but also to personally achieve. At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design creation, sharing, and collaboration experience magically frictionless. As the Lead Product Manager, you will partner with our engineering and design partners to set strategy, vision, and roadmaps for the team, balancing technical trade offs, customer requests, and market trends. 

                What you’ll do

                • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing
                • You’ll take on the role of a player-coach, balancing strategy and execution among your group
                • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality 
                • You’ll manage the roadmap for our product area, refining feature ideas and maintaining existing features to drive business goals
                • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

                What you’ll bring

                • You have 7+ years as a Product Manager or similar role
                • Experience working within a Design Thinking, Design rich background ideal
                • Experience with SaaS strongly preferred
                • You have a successful track record of diving into big projects and managing them from start to finish
                • You’ve managed or mentored a small team of product managers
                • You take a metrics-driven approach to product development and growth
                • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
                • You thrive in a variable and demanding startup environment

                About InVision:

                InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

                The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup &amp; wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

                InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

              • 1 week ago

                Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our team solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team. 

                Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. 

                About the Role:

                We are seeking a seasoned Product Manager to lead the product development of victim identification applications from beginning to end. You will be on the front lines with our users and be actively engaged with the Law Enforcement community to ensure our applications are utilized to their fullest extent possible.

                The Senior Product Manager has a strong understanding of customer needs and how to translate those needs into solutions while embodying Thorn’s mission. As a Senior Product Manager you are data-driven, intuitive and know the ins and outs of your products within the context of the issue and Thorn at large. You will establish the product vision, roadmap development, and work with the engineering team to deliver on our mission. As a Senior Product Manager you are adept at prioritizing and re-aligning with an ever-changing landscape. You thrive on solving complex problems in creative and innovative ways. Success will require being a team player, and the ability to develop and leverage strong relationships across the organization while balancing priorities, managing expectations, and driving the continuous release of innovative products and features.  

                You’re passionate about driving technical innovation to fight child sexual exploitation.  You are, without a doubt, a creative, business-minded Product Manager with the ability to quickly shift gears between issue and solution, and execution and strategy. 

                What You’ll Do:

                • Define and lead the product roadmap from conception through delivery

                • Represent Thorn’s users by building impactful, personal relationships, championing them and bringing their voice into the product creation process by clearly articulating the ‘why’ behind prioritization. Creating opportunities for engineering to more deeply understand users and needs first-hand.

                • Conduct user interviews across different personas in conjunction with user experience team members

                • Document and synthesize user interviews into well-defined requirements

                • Establish strong working relationships with the Engineering and Product Marketing teams to deliver product strategy

                • Lead product planning meetings 

                • Active participant in retrospectives

                • Analyze and prioritize user feedback and issues making informed decisions while managing expectations between trade-offs  

                • Work with data science and research teams on insights that can inform product intelligence and features

                • Evaluate market trends, industry and competitive strategies to inform decisions on product functionality, pricing and positioning with Product Marketing to support product sustainability

                • Work with Product Marketing on user impact surveys, product messaging and delivery 

                • Develop and conduct user training sessions in person, virtually and in-app

                • Actively engaged with our user base, NGOs and tech companies to stay informed on emerging technology, trends, and potential exploitation

                • Develop and monitor key performance indicators to drive user growth and engagement with an eye on overall product health

                Skills We’re Seeking:

                • Commitment to putting the children we serve at the center of everything you do.

                • Passion, humility, integrity, positive attitude, mission-driven, and self-directed.

                • Dynamic product leader who will rally the team and work in a highly collaborative environment. 

                • Inspired by solving complex social and technical problems with a user-centric lens.

                • Analytical and agile mindset, comfortable using data to drive most of your decision making.

                • Manage disparate information and find common themes, recommend clear paths forward and iterate.

                • 6+ years of software Product Management experience 

                • Proven track record of managing all aspects of product management from ideation to implementation

                • Experience using product development tools (Jira, GitHub, Google Analytics, InVision, etc.) to manage product needs and drive transparency across the organization

                • Excellent communication, collaboration, and organizational skills within a highly distributed team. 

                • Relationship builder and customer savvy 

                • Strong attention to detail and energized by a fast-paced, entrepreneurial, start-up environment.

                • Self-motivated when working remotely.

                Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

              • 1 week ago

                ConvertKit is hiring a Director of Product to better execute on product driven growth as we scale from $19M ARR to $100M ARR. You will guide our product strategy, manage our product development and release process, and work closely with our CEO, designers, and engineering team to build a great product that over 25,000 creators use to earn a living.

                Responsibilities

                • Work closely with the CEO to define the product vision and create an execution plan to bring it to life. Fully own the strategic roadmap, from creation to implementation, to measuring success.
                • Aggressively identify opportunities for improvement and incorporate new product features on an on-going basis.
                • Lead the Product team to build an effortless product used by millions of creators to power their audiences and businesses. Responsible for interviewing, hiring, training, and managing members of the product team. Our current plan for the product team is 2 product managers, 2 designers, and 1 front-end developer.
                • Design and hire into a product team structure that will make the product delivery process the most successful to release bug-free features and work with marketing to get the biggest growth impact.
                • Deeply understand our customer base to build the best tool to serve creators. Stay up to date on market trends, creator needs and opportunities.
                • Define and implement processes that allow engineers to bring the most value to our customers, leading to a delightful overall customer experience.
                • Work closely with the marketing team to actively promote each feature and achieve adoption and maximize return.
                • Maintain a strong eye for detail to ensure a high level of quality throughout the application.
                • Establish metrics to measure the team’s effectiveness and drive improvements.
                • Act as the chief product evangelist both internally and externally.

                Success in this role

                • Increasing the free to paid conversion rate
                • Driving more creators to refer a friend (increasing k-factor)
                • Decreasing average tickets per customer through a more intuitive product
                • A delightful user experience that feels seamless and effortless
                • The product delivery process is clear and well understood across the organization, leading to efficiency, quality and speed.

                Requirements

                The right candidate should:

                • Have extensive experience leading product direction at a product driven SaaS company.
                • Be an expert in using metrics to make decisions and drive direction.
                • Pay attention to details, have an eye for beautiful design, and love creating a gorgeous product.
                • Be autonomous, self-driven, and remote-disciplined to work effectively in a 100% remote company.

                Benefits

                • 3 weeks paid vacation, increasing to 4 weeks paid vacation after 1 year on the team
                • $1,000 yearly vacation bonus for taking 5 consecutive days of vacation
                • 8 paid holidays
                • 2 weeks of sick leave per year, including mental health days
                • Up to 6 weeks paid bereavement leave, medical leave and natural disaster leave after 6 months of employment, 2 weeks of each paid leave in your first 6 months
                • Excellent medical, dental and vision benefits
                • 12 weeks paid parental leave for primary caregivers, 6 weeks paid parental leave for secondary caregivers, with flexible scheduling in your child’s first year
                • 52% of profits shared with the team
                • $2,500 equipment allowance every 2 years
                • 401k with a 4% match
                • Learning & Development budget of $200 per year
                • Yearly conference credit - registration, travel and meals
                • The team gathers twice a year for fantastic in-person team retreats


                How to Apply

                Please apply using this link or the 'Apply for this job' button below.

                ConvertKit is an equal opportunity employer. We value diversity in all of its forms and we hire the best person for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for.

                We encourage every person who is interested to apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Take the leap - you never know, you might just be the perfect person for one of our open roles, even if you don’t match 100% of the job description.

              • Company Overview

                At Netlify, we're building a platform to empower web developers to build better, more elaborate web projects than ever before. We're aiming to change the landscape of modern web development. Netlify currently serves more than 700,000 developers worldwide.

                We’re a venture-backed company, and so far we've raised about $45 million from Andreessen Horowitz, Kleiner Perkins, Bloomberg, and prominent founders and professionals in our space.

                Netlify is a diverse group of incredible talent from all over the world. We’re ~40% woman or non-binary, and are composed of about half as many nationalities as we are team members. 

                We are looking for a Product Manager to join our mission of changing the way the web is built. This position will specialize in building a world-class experience for our serverless toolchain. This includes our Functions, Identity, and Forms products. This is a very high impact role. The position requires working across the engineering, design, documentation, support, marketing, and sales organizations for ultimate success. You'll drive the vision and implementation of our serverless product roadmap to meet KPIs.

                What are we looking for

                You are the kind of product manager who takes the time to think about a problem holistically to uncover the root cause or opportunity. You revel in getting into the details and leading your projects all the way across the finish line. You're decisive in prioritizing what's critical to the success of the product and care about ensuring we deliver the best customer experience to meet our business goals. You understand the big picture but can live and thrive in the details of what we need for success right now.

                You've implemented several successful products and features for developers. You're familiar with the needs of developers and have experience working to find, understand, and implement new opportunities. You can understand complex problems and technologies and succinctly translate them to a wider audience.

                Responsibilities:
                • Define products and features, own the roadmap and KPIs.
                • Coordinate product releases with engineering, marketing, support, and sales.
                • Work directly with design, engineering, documentation, and other stakeholders to test and build exceptional products.
                • Work directly with product, sales, and marketing to define and deliver new product SKUs.
                • Help devise and influence our overall product and business strategy.
                • Communicate progress, issues, and successes with the rest of the organization.
                Desirable Qualifications:
                • 3+ years of product management experience.
                • 3+ years of experience with related technology.
                • Solid understanding of the web development or IaaS/SaaS space.
                About the team

                Of everything we've ever built at Netlify, we are most proud of our team.

                We believe that empowered, engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. Whether you work from our main office in San Francisco or you are a remote employee, we’ll be working together a lot—paring, collaborating, debating, and learning. We want you to succeed! About 60% of the company are remote across the globe, the rest are in our HQ in San Francisco. 

                To learn a bit more about our team and who we are, make sure to visit our about page.

                Applying
                Not sure you meet 100% of our qualifications? Please apply anyway! When we receive your complete application with the items above, we’ll get back to you about next steps.
                 
                With your application, please include:
                - A thoughtful cover letter explaining why you’d like to work at Netlify.
                - A resume or short listing of job history.  (A link to a LinkedIn profile would be fine.)
              See 15 more Product jobs
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              • 1 week ago
                As a Data Analyst for Product Growth, you will
                • Lead all things data for a growth team in our Product organization
                • Identify the drivers of activation, monetization, and engagement
                • Analyze large, rich data sets
                • Improve our product which helps 100,000+ developers build and deliver software faster
                About Product Growth Analytics at CircleCI

                You will be a member of CircleCI's data science and analytics team reporting to our director. The data science and analytics team is focused on improving our product experience and building a data-driven product culture.

                You will be embedded into CircleCI's growth practice. The growth practice is four teams spanning Product and Engineering. Each growth team is led by a product manager and supported by an analytics lead (that’s you!).

                Growth teams deliver measurable improvements to our product experience. To do so, they collaborate across CircleCI’s entire organization, including product, design, and marketing as well as application and data engineering.

                What you’ll do:
                • Be a brilliant analyst: Turn business problems into research plans. Leverage data from the data lake, data warehouse, third parties, and source systems. Work confidently with clean and messy data. Aggregate, clean, and explore. Soundly use statistics and probability. Tell compelling stories. Build impactful visualizations. Present insights to peers and executives. Drive action and outcomes. Turn repetitive analyses into dashboards.
                • Lead analytics for a product team: Partner with product managers. Brainstorm ideas, experiments, hypotheses, and roadmaps. Collaborate to fully understand context, needs, vision, and outcomes. Ask smart questions. Set team goals. Define, document, monitor and forecast KPI. Perform root cause analyses on key metrics. Define requirements for developers to improve data instrumentation.
                • Understand our product and customers: Analyze product features, journeys, and life cycles. Drive conversion, engagement, and efficiency across our funnel. Focus on activation, monetization, engagement, and retention. Identify customer characteristics and behaviors. Improve segmenting and cohorting.
                • Leverage a growth toolkit: Define the models, paths, and loops of growth. Identify and prioritize opportunities for incremental improvements. Work in cycles of build, measure, and learn. Define, implement, and interpret A/B tests and other experiments. Educate stakeholders on statistical validity. 
                • Build a growth practice: Scale success. Celebrate fast failure. Mature from one-off tactics to repeatable processes. Define best practices. Embrace not just quantitative, but qualitative; not just analytics, but creative thinking. Define requirements for data engineering to improve data, automation and analytics capabilities. 
                What we're looking for:
                • Three years of analytics experience: At least three years of analytics experience. Prior experience in an analytics role specifically focused on product or growth is highly preferred
                • Experience at a high-growth company: Analytics experience with high-growth businesses. Ideally, those with well-defined, product-enabled funnels and complex, high-volume customer flows.
                • Technical education: A bachelor’s degree in a technical or quantitative field (e.g., Statistics, Mathematics, Computer Science, Engineering, Economics, or Finance).
                • Proficiency across analytics tools: Deep experience with analytical SQL queries (e.g., inner/left/right joins, CTEs, and window functions). Some experience with scripting within a notebook environment, preferably using Python, Pandas and Jupyter. A desire to grow your modeling, machine-learning, and data-science skills. Familiarity with basic statistics (e.g., distributions, experiments, significance testing, and linear regression).  Experience with a major analytics/visualization platform (e.g., Tableau or Looker). 
                • Proficiency across growth tools: Productive with growth tools. Specifically a product or events analytics platform (e.g., Google Analytics, Amplitude or Segment) and an AB testing tool (e.g., Optimizely or  VWO).
                • Right soft skills: Passion for data, discovery, and problem-solving. Curious; confident; open to questioning assumptions and being questioned. Effective communicator across technical and business audiences.  Able to manage stakeholder expectations and work with hands-on executives. Entrepreneurial; fast-moving; able to balance vision and execution; and not easily discouraged. Instinct for value, and focused on the incremental.

                You can work remotely anywhere in North America. You also have the option to work out of our San Francisco, Denver, Boston or Toronto offices. CircleCI is a distributed company with team members across 50+ cities and 13 countries.

                How to apply

                If you’re interested in joining the team at CircleCI, please send a resumé and a cover letter if you’d like to let us know describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (GitHub, Twitter, Stack, etc.) we would love to hear about it.

                We know there’s no such thing as a “perfect" candidate. We’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

                About CircleCI 

                CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

                Founded in 2011 and headquartered in San Francisco with a global remote workforce, CircleCI is venture-backed by Scale Venture Partners, Threshold Ventures (formerly DFJ), Baseline Ventures, Top Tier Capital, Industry Ventures, Heavybit, Harrison Metal Capital, Owl Rock Capital Partners, and NextEquity Partners.

                CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

              • 1 week ago
                Human (Resources) Wrangler

                Would you like to take part in building the future of our distributed workforce? Are you located somewhere outside of the United States, preferably in a UTC + time zone? Automattic is a place like no other: our fast-growing team of 800+ works from home (or any other location they choose), in one of 65+ countries, to democratize publishing and make the web a better place. Check out our Work With Us page for more info on how we work, our development process, and benefits.

                The Human League (externally known as HR) team’s goal is to ensure our company is the best place Automatticians have ever worked, making each person feel welcomed, included, valued, and respected. We are looking for a Human (Resources) Wrangler to join our team and help scale our distributed model as we grow.

                Some of your responsibilities will include managing global compensation, administering benefits programs, analyzing employee engagement data, developing learning opportunities and programs, being a strategic partner to Automatticians, and promoting labor relations.

                Do you have:

                • Experience with a lean, fast-growing, fast-paced software, internet, or creative startup?
                • An insatiable curiosity for new technology, gadgets, and streamlined processes?
                • Experience using WordPress?
                • Experience working with remote team members?
                • Experience implementing multinational compensation and benefits programs?
                • Experience supporting team leads and team members through all aspects of employment (onboarding, coaching others, brainstorming solutions, managing performance improvement plans)?
                • 6+ years of HRBP (Human Resources Business Partner) experience?
                • A passion for elegant, simple, automated solutions that keep operations running smoothly?
                • Exceptional verbal and written communication skills in English?
                • An ability to see opportunities to make the work environment better and the initiative to move forward with action?

                Priority given to applicants outside of the United States. We are looking to expand our team and aim to reflect the diversity of Automatticians currently working with us.

                At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. If your prior experience is within an HR specialty (i.e. Benefits, Compensation, Labor Relations) apply! 

                Diversity & Inclusion at Automattic

                We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity and inclusion.

                How to Apply

                Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

                Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

                If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

                To increase your chances of standing out, please answer the following questions in your application:

                • In one paragraph, describe your philosophy of HR, specifically addressing the balance between an HR employee’s responsibility to represent the company and the responsibility to advocate for team members.
                • What’s your favorite HR tool and why?
                • What’s the most compelling HR-related book you’ve read? Why?
                • Tell us about an interesting HR situation you were involved in. What made it interesting to you? If the situation was an issue, how was it resolved?

                We look forward to hearing from you!

                ← Work With Us

                All Jobs Require
                • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
                • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
                • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
                • Ability to Travel. We value those rare occasions when we meet our colleagues in person, and require 2–3 non-consecutive weeks of travel per year, usually by plane.
              • 1 week ago

                Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.

                Earlier this year, our CEO, Julie Cordua, took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.

                About the Role:

                As Data Scientist, you will join our small but mighty organization at the early stage of this product, and you will work together with our team to implement and ship a world-class product. You will uncover valuable insights, adding intelligence to our existing and future products. The work you will do will be a combination of finding quick wins and developing longer term research. You will collaborate closely with Engineering and Product to identify insights and models most valuable to research and implement. You will be responsible for acquiring data, crafting and performing analytical experiments in a disciplined manner, evaluating and iterating on results, and discussing results with your team. When you and the team conclude that the model or insight is ready to be shipped, you will partner with members of the Engineering team to simplify, architect, and implement an infrastructure for continuous deployment.

                What You'll Do:

                • Research and develop statistical modeling for data analysis.

                • Collaborate with team members to drive understanding of product needs and devise possible solutions.

                • Discuss results and ideas with key partners.

                • Implement new statistical, or other mathematical methodologies, as needed for specific models or analysis.

                • Work with Engineering team members on deploying insights and models and continuous model training and deployment. 

                • Keep up-to-date with the newest developments in data science and machine learning.

                Skills We're Seeking:

                • You have have experience in designing and building machine learning models for production.

                • You have a background in data science and statistical analysis.

                • You have experience with natural language processing, computer vision and deep learning.

                • You have an ability and interest in learning new technologies quickly.

                • You have a passion for machine learning and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.

                • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial.

                Technologies We Use:

                You should have non-trivial experience with at least a few of these, but we’re open to teaching folks that have the desire and ability to learn the rest.

                • Python 

                • Pandas

                • Scikit Learn

                • NLTK, Gensim

                • Tensorflow or Keras or PyTorch etc. 

                • Jupyter

                Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

              • 1 week ago
                We Are…

                Shogun, and we're on a mission to help people create the best eCommerce experiences in the world.

                We were in the Winter 2018 batch of Y-Combinator, we just raised a Series A investment, we have over 10,000 active paying clients, and we're preparing to launch a new product in 2020 (you can read more in Tech Crunch).

                Our teams are fully distributed and global (check out our team page)! We have no office, so we are looking for team members that are comfortable with and motivated by the opportunity to work remotely.

                You Are…

                A Technical Project Manager with a desire to play a key role in a project implementation team and a background in overseeing of all aspects of projects. In this role, you will be working closely with the CTO and Product team setting deadlines, assigning responsibilities and monitoring the progress of projects.

                This role is an opportunity to work both autonomously as a virtual employee and collaboratively with a global team, all while using cutting-edge technologies in a fast-paced environment.

                Responsibilities
                • Collaborate with engineering teams to design, scope, and shepherd features.
                • Research and evaluate specs, project scope, project schedule, in order to keep the project plan accurate, updated, reflective of project changes and facilitate customer acceptance.
                • Conduct kick-off meeting and technical meetings with all key stakeholders in order to announce the start of the project and review the overall project plan, progress, questions and gain consensus.
                • Guide and manage the usage of agile methodologies to simplify project delivery.
                • Create functional specs, project / release plans, and roadmaps.
                • Assign and oversee the daily tasks of technical personnel to ensure we're working toward established milestones
                • Help influence peers / managers and build consensus while dealing with ambiguity.
                • Build mutual trust and encourages respect and cooperation among team members
                Basic Qualifications
                • 2+ years of experience in Technical Project Management.
                • 1+ year with technical project management software such as Jira, Clubhouse and similar.
                • Working experience managing and developing high-performing, inclusive, and mission-driven teams.
                • Proven background in engineering Project Management processes, strategies, and methods.
                • Taking on large, complex problems and breaking them into manageable pieces.
                Preferred Qualifications
                • Computer Science degree or equivalent experience or coursework
                • Clear and precise written and interpersonal communication skills.
                • Effective time management and organizational skills, especially when navigating and solving ambiguous, complex problems.
                We Offer
                • Competitive salary
                • Benefits (vary by location)
                • A highly skilled and dedicated team that is fun to work with.
                • Remote work – We are a fully distributed team that works from anywhere with good internet.
                • Occasionally, we hire on a full time contractor basis to begin with. Team members enjoy the same opportunities for great compensation, full time positions, equity, and consideration, regardless of location.
                Our Values
                • Work in the open: Operate with high integrity and choose what's right over what's easy. Be transparent as a company and with each other.
                • People are People: Treat yourself, colleagues, and customers with dignity, empathy, and respect. Start from a presumption of positive intent.
                • Win and grow together: Strive to be the best, individually and as a team. Support and encourage each other. Seek opportunities for growth.

                Shogun supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class

              • Frontastic is looking for a person to support us in the areas of People & Culture or Business Administration as full-time employee or freelancer.

                ABOUT US

                We're a fast growing startup founded in 2017 to bring APIs into better human interaction. We offer a cloud platform accelerating teams to create mobile first frontends for the API economy. We're doing this as a 100% remote native company: currently 28 people from 8 countries in Europe (and counting).

                ABOUT THE ROLE

                The management and administration of Frontastic sees itself as an internal service provider. We try to bring a very high benefits with as little effort as possible. Our goal is to help all people at Frontastic to be able to do their work in a relaxed way and to help them to become even more productive. That's why we call ourselves the "Empowering Area" inside Frontastic.

                We're looking for new members of the team, which is currently formed of one of the founders and one employee. Our tasks are very broad, so it's very difficult for us to name specific knowledge and skills required. The most important thing is that you bring personal experience from working in an internationally distributed remote-only company.

                Ideally, you should've already gained leadership experience yourself. We're not talking about job titles, yet, as we try to have as little hierarchy as possible at Frontastic. If you're explicitly looking for a "VP" or "Head of" title, you're probably in the wrong place. To be clear, this is only about job title itself, not about responsibilities - the more you take the lead yourself, the better.

                WHAT YOU'LL DO

                Depending on your personal skills, preferences, and experience, you might:

                • Handle candidate management

                • International onboarding incl. legal registration as an employer

                • Empower our people and company culture

                • Process international payrolls

                • Process all parts of internal business administration and bookkeeping

                • Help with all kinds of legal stuff like contracts or during funding rounds

                • You'll actively drive the change that inevitably happens within a growing high-tech company

                • You may speak at meetups and conferences

                WHO YOU ARE

                • You reside and work in Europe

                • Worked for 5 years in People & Culture or Administration in a distributed international multi-team environment

                • Attitude and skills to survive in a complex and highly dynamic environment– and you know how to grow this attitude in your co-workers

                • Good writing and communication skills in English

                • You love administrative tasks and to work on the team and company

                • You love to make your work even more efficiently with state of the art tools like Zapier

                • You enjoy building organisations and processes.

                • Skills in either international HR, tax, legal, bookkeeping, … (we already said that we cover a very wide range of topics, didn't we?)

                OUR VALUES

                Our team strives to constantly improve itself following these values:

                • Make an Impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.

                • Thirst for Learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we're constantly on the lookout for new ideas that can help our customers (and the world).

                • Diversity Rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.

                • We're In This Together: As colleagues, with our customers, and with our communities, co-operation and collaboration is key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.

                • Transparency First: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.

                HOW WE WORK

                We're a 100% remote-native company. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication.

                We don’t have fixed expectations regarding working hours and it's normal for us to be able to take care of private matters during the day - e.g. visits to the doctor or picking up children from school.

                We meet four times a year in person: one five-day retreat and three two-day retrospective focused meetings.

                COMPENSATION

                For this particular job we are offering to pay between 40.000 to 70.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program AVSOPB as part of your compensation. In addition, we offer 28 vacation days and a €200/month co-working stipend.

                Since we currently work from 9 different countries (and counting), it's very difficult to offer consistent benefits beyond that. We strive to find a good balance between local laws and conventions, and general fairness. And we're always open to your suggestions (especially since it'll be part of your job).

                WE'D LOVE TO HEAR FROM YOU!

                If this job sounds interesting to you, please send a short tweet-style "why-me" to [email protected] and have your CV attached. Do you still have questions? Then don't hesitate to get in touch via the same address!

              • Auth0 (North America)
                1 week ago
                Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

                We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

                Auth0 is looking for a Data Scientist to join our Growth Marketing team.  This role will blend research and application to develop and apply data-centric models that support all aspects of marketing at Auth0.  Additionally, this role will collaborate directly with analysts and business owners in these functional areas to understand their challenges and develop practical solutions.  If you love to work with big data, scaled optimization, probabilistic inference, and machine learning this is the right role for you! 

                The Growth team is an innovative and forward thinking team of analysts and engineers working to impact Auth0’s marketing funnel and user engagement.  This is an individual contributor role but will act with substantial independence in both technical model-building and stakeholder collaboration.
                This role can be based from our Bellevue, WA office or from a remote home office anywhere in North America.

                What You Will Do
                • Work with Growth Marketers to understand best practices and propose strategic ideas and turn them into initiatives for driving growth
                • Define and regularly monitor KPIs, success metrics, and other analytics to maximize our conversion rate across their digital channels.
                • Build models, such as LTV, and help drive strategic and operational changes across all marketing initiatives
                • Collaborate with internal marketing and other cross-company teams to understand challenges and create data-focused solutions
                • Stay abreast of technology trends and best practices in data modeling 
                • Apply creative analytical problem-solving skills to a wide variety of marketing questions to deepen our understanding of campaign effectiveness, customer journeys, and go-to-market performance
                • Collaborate with leadership in marketing and cross-functionally to provide a data-driven viewpoint on strategic decisions
                What You Bring
                • 5+ years of relevant analytics/data science experience in a technology company with at least 3 years leading innovative projects dealing with applications of analytics/data science
                • Deep understanding of multi-channel digital marketing
                • Strong communication ability across multi-functional teams for technical and non-technical audiences
                • Be the expert on emerging or existing Data Science technologies and techniques to enhance Auth0’s marketing efficiency
                • Assist in designing a data and computational infrastructure that can handle near real time model execution, perform machine learning, and batch large scale data for our users including data pipelines, training environments and decreasing production runtime
                • Understanding of computer science fundamentals, data structures, and algorithms. In-depth knowledge of one or more programming languages (including Java, C/C++, Python)
                • Experience in specialized areas such as Optimization, NLP, Probabilistic Inference, Machine Learning, Recommendation Systems
                • Proven experience with large data sets and related technologies, e.g., Hadoop/Spark. Knowledge of SQL is needed
                • Experience with LTV/CAC models, Marketing ROI and Performance management, Attribution models, digital and paid media analysis
                Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

                We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

                Join us on this journey to make developers more productive while making the internet safer!
              • 2 weeks ago
                About Kraken

                Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

                About the Role
                 
                *Please note, although this is a remote job, hours of work based on EST*
                 
                The Business Operations & Strategy team works cross-functionally across the company, focusing on high-impact strategic projects and data analyses. As a Strategy Manager you will be responsible for driving Kraken’s strategy by generating key insights to make critical strategic decisions.
                 
                You should be an ambitious individual who is excited by the challenge of solving tough, often ambiguous problems in this dynamic space. You should have the capabilities to independently manage projects from end to end without significant support and work cross-functional to get to a recommendation and execute on it.
                 
                You will be responsible making well-informed recommendations on the difficult questions we face by generating insights from data analysis and other creative means. You will need to communicate your findings and recommendations verbally and in concise, actionable reports. Intellectual curiosity and a desire to learn everything cryptocurrency are a requirement for this role.

                Responsibilities
                • Drive and own strategy projects from start to execution
                • Be an integral member of the BizOps & Strategy team in developing the insights needed to chart the strategic direction and priorities of Kraken
                • Structure complex and often ambiguous strategic problems for Kraken’s leadership team
                • Analyze and understand all dimensions of the cryptocurrency ecosystem, and develop perspectives on relationships, opportunities and risks
                • Develop and execute strategic and ambitious analyses to support strategy decision-making and to identify new organic and inorganic growth opportunities
                • Develop metrics, analytics and insights to drive growth in key areas of the business, including pricing, product development, geographic expansion, ancillary services, M&A
                • Conduct impact and ROI analyses to support prioritization of strategic initiatives across all key areas of the business, including sales and marketing, product development, operations, back office, etc.
                Qualifications
                • Strong strategic, creative thinking, and analytics skills
                • Experience managing a full project life cycle
                • Ability to analyze large amounts of information and data quickly and effectively to reduce complexity and make actionable recommendations
                • Ability to establish strong working relationships across all levels of management, and to work collaboratively and independently
                • Effective at communicating complex topics and influencing others
                • Creativity, adaptability, tenacity, a sense of urgency and hands-on, roll-up your sleeves work ethic
                • Strong verbal, written and interpersonal communication skills
                Minimum Requirements
                • 5-10 years of full-time work experience
                • Interest in crypto and desire to develop expertise in the field
                • Interest in trading and/or exchanges
                • Excellent research and analytical skills, familiarity with PowerPoint/Keynote, and advanced proficiency in Excel
                • Strong teammate that works well with various functions across the organization
                • Self-starter that is capable of pushing forward projects independently
                • Experience in trading, entrepreneurship, strategy consulting, private equity, investment banking, venture capital, or strategy roles in the financial services or technology industries
                Nice to have
                • Advanced Excel modeling, experience managing analysts / associates, trading experience, deep crypto industry knowledge
                We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

                Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

                Learn more about us:
              See 9 more All others jobs