Remote design Jobs in April 2020

281 Remote design Jobs in April 2020

Post a job
    • 🔥 NEW: -50% on Remotive Community Memberships during COVID 19.
      Remotive Slack Community
  • Hottest Remote Jobs

    • Work with xGooglers going through a VC-backed accelerator!


      Apply directly to our CTO here


      The market, problem & vision


      We live in the age of SPAM. The two main sources of it are recruiting and sales. Why can’t the good companies and good employees just find each other? Why can’t businesses just sell to happy clients?


      It boils down to competition - companies fight for the best talent and for the best clients. Some throw piles of money at external agencies, some try to abuse the contacts of their staff. The SPAM is just a side-effect of a process designed to minimize the cost - but ending up inefficient and expensive in secondary costs.


      Every industry veteran will tell you one thing - the best deals and the best hires are not made by ‘solutions’ - they are made by people. People with vested interest in the success of the business they work with. Today, these people are locked in a contract, bring in a ton of business and get a small cut. Or they are spammed for favors, help occasionally and get nothing for it.


      And they hate it. In 2019 in the UK alone there were 8,450 new recruiting agencies started by top recruiters leaving their jobs and setting up solo or in small groups. Sales staff deals with this by doubling the churn rate compared to any other role, always hunting for a fairer commission.

      On top of that, there are people who have much better access to talent than recruiters and better access to clients than sales staff - but they are left untapped. Why wouldn’t a tech company collaborate on recruiting directly with a talent pool built around an open source project? Why wouldn’t a SaaS business distribute through folks who offer training workshops in the relevant vertical?

      At its core, this is a coordination problem. As a company: How do I find and on-board all these external partners? How do they learn about what I need and how do I weed through and prioritize what they send me back? How do I identify and fairly pay the ones who deliver value?

      Primeflow is our answer to these questions, enabling companies to work with external partners who make recruiting and sales happen.

      The product


      Primeflow enables companies to set up direct acquisition channels through scalable partnerships with external contributors. Our pilot has a mix of growth companies who look to recruit a lot, b2b businesses who want to sell through ecosystem partners and VCs who want to coordinate their startup scouts.


      At the heart of Primeflow is it’s reputation engine powered by a layered dataset of:

      • demand & supply data

      • relationship linkage

      • transaction data


      While managing the coordination between companies and their partners, we build a clear picture of what is being requested & delivered, between which parties and at what price. 


      This reputation engine powers an efficient user experience, helps the users establish new business based on their previous track record and ensures that people get rewarded based on their merit. And it’s also what will make Primeflow defendable and valuable in the long run.

      You

      You are a proactive maker, hungry to build something big.


      You are a versatile engineer, up to speed with modern web technologies, engineering practices & devops. You will appreciate our automatic push pipeline, have a thing to say about our system architecture and pull your weight in our stack of Angular/NodeJS/GCP.


      You also want to be immersed in the product process, talk to customers, brainstorm solutions and have a voice in the direction of our product and our company.


      But most importantly, you want to make stuff happen, grow personally and be rewarded fairly.
    • JavaScript Developer

      We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important


      RESPONSIBILITES

      • Developing new user-facing features using React.js

      • Building reusable components and front-end libraries for future use

      • Translating designs and wireframes into high-quality code

      • Optimizing components for maximum performance across a vast array of web-capable devices and browsers


      SKILLS

      • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

      • Thorough understanding of React.js and its core principles

      • Experience with popular React.js workflows (such as Flux or Redux)

      • Familiarity with newer specifications of EcmaScript

      • Experience with data structure libraries (e.g., Immutable.js)

      • Knowledge of isomorphic React is a plus

      • Familiarity with RESTful APIs

      • Knowledge of modern authorization mechanisms, such as JSON Web Token

      • Familiarity with modern front-end build pipelines and tools

      • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

      • Ability to understand business requirements and translate them into technical requirements

      • A knack for benchmarking and optimization

      • Familiarity with Git code versioning


      To apply, send an email to [email protected]

    • About the company:

      MondayVC is a quickly scaling start-up building white-label job boards and talent networks for venture capital funds and startup accelerators across the world. Customers use our platform to save time when making high-value introductions between portfolio companies and professionals in their networks.

      As a remote company operating from 7 countries, we understand remote work and are constantly investing in our team by encouraging autonomy, clear communication, and discipline.

      We’ve recently closed our seed round and are prepared to scale our offering with current customers as we develop new products. 

      The Role:

      We’re looking for a senior full-stack product engineer to join our early-stage, quickly-scaling team. You will make impactful product features a reality across a variety of product verticals in collaboration with product managers, designers, and our Chief Product Officer. 

      Responsibilities:

      • Work with autonomy on large projects critical to our roadmap, executing toward simple, effective solutions
      • Build fast prototypes that help us validate our assumptions
      • Develop and define the backend and frontend architecture
      • Improve performance, reliability, scalability and security for our systems
      • Be involved in transitioning our monolithic codebase to a microservice-based architecture
      • Work with PMs, Engineering manager and senior members of the org to help direct team-level priority
      • Work with autonomy on large projects critical to this roadmap, executing toward simple, effective solutions

      Core Competencies and Accomplishments:

      • 5+ years experience owning engineering initiatives for product-driven teams
      • Experience building scalable systems
      • A tenacious problem-solver; you hold your performance to a high bar and are motivated to consistently work towards stretch goals; you’re resourceful and not offset or discouraged by unforeseen challenges.
      • Detail-oriented; you see the typos in an email even if you try not to. When testing code, often you spot bugs by simply looking at the code without making it run.
      • A team player; you manage priorities effectively with a keen awareness toward how your work can support the team; you naturally break down silos with proactive communication
      • Someone who takes ownership; you like to take ownership for the projects you are leading and do whatever it takes to make sure those projects are successful.
      • Receptive to feedback from clients and team members and take ownership to implement improvements you believe are necessary.
      • Transparent with your process and proactively give feedback to other team members when you have it.

      Perks:

      • Make a serious impact on an early-stage team
      • Work remotely for a company with an intentional, healthy remote culture
      • Competitive compensation package

       

    • Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.

      Intro
      Why this Role?

      1. Join a truly global, remote team: Work from anywhere! Have co-workers all around the world. Get the opportunity to travel for events and company meetups.

      2. Build a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.

      3. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with products to inform what we do next.

      4. Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.

      5. Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.

      Company Mission

      We want to empower Creators. We help creators on their journey to being better video creators through tools and training.

      Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.

      We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.

      The Product

      The best way to understand vidIQ is to play with the product: www.vidiq.com/extension

      We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creator needs to be successful. We're also known as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.

      So, what will you do at vidIQ in this Director, Product Management role?
      • Establish shared vision and product strategy across the company
      • Build consensus on priorities leading to product execution
      • Lead the ideation, development, and launch of innovative products
      • Work with a world-class cross-functional team, including engineers, content strategists, data scientists, product designers and user experience researchers distributed across the globe
      • Grow a team of product managers, while also expanding existing product work streams
      • Use quantitative data, usability studies, research and market analysis to drive product innovation
      • Define and measure quantitative metrics for product and team success
      • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
      This might be for you if...
      • You have a track record of driving measurable results through influence
      • You’re hardworking and goal-oriented
      • You have a tireless positive attitude
      • You have a growth mindset and view challenges as learning opportunities, not failures
      • You practice the continuous improvement formula for your personal development
      • You have an incredible amount of empathy
      • You love getting to know new people and helping them solve their business problems
      • You have experience developing marketing, knowledge management, sales, productivity, or other applications and platforms
      • You have experience managing an organization of product managers, including building and growing the team
      • Experience working with or in support of diverse communities
      FAQ
      What benefits can I expect?
      -This is a 100% remote position, work from anywhere you like.
      -A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
      -We offer a generous vacation policy of taking time when you need it.
      -Most team members take 4–5 weeks of time off per year.
      -Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
      -Work with amazing people around the world.
      -Huge impact in the Creator Ecosystem.
      -Matched or exceed market salary in the country you live in.
      -Support your professional development and will pay for relevant courses and conferences
      Apply

      If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.


    • Thorn (US only - East Coast Preferred)
      3 days ago

      Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.

      Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.

      What You'll Do:

      • Plan, architect, and build applications in JavaScript, Node.js, React.

      • Work with the product team to understand and deliver on their requirements.

      • Create technical specifications, prototypes, and presentations to communicate your ideas.

      • Collaborate with engineering, product, and cross-functional teams to devise optimal engineering solutions.

      • Play a critical role in day-to-day coding, design, code reviews, and troubleshooting production issues.

      • Drive technical innovation by researching and incorporating new technologies and tools into our core system

      • Mentor other engineers

      Skills We're Seeking:

      • You have a commitment to putting the children we serve at the center of everything you do.

      • You have proficient software development knowledge with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.

      • You have an ability and interest in learning new technologies quickly.

      • You can work with shifting requirements and collaborate with internal and external stakeholders.

      • You have experience prototyping, implementing, testing, and deploying code to production.

      • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.

      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use:

      You should have non-trivial experience with React, but we’re excited about teaching folks that have the desire and ability to learn the rest. 

      • React / TypeScript

      • Redux

      • GraphQL

      • Node / Express

      • Relational database (PostgreSQL or others)

      • Docker / Kubernetes

      • AWS

      Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

    • Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.

      Last year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet.

      About the Role:

      A key aspect of our work is partnering with the tech industry. Our latest product, Safer, is designed to proactively identify, remove, and report child sexual abuse material from our partners' platforms. As you join our small but mighty team at an early stage of this product, you will work together with our team to implement and ship a world-class product.

      What You'll Do:

      • Collaborate with other engineers on your team to build complex client applications from end-to-end.

      • Work closely with the product manager and engineers to define product requirements, and collaborate to devise optimal engineering solutions.

      • Present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.

      • Play a critical role in day-to-day coding, code reviews, and troubleshooting production issues.

      • Drive technical innovation by researching and incorporating new technologies and tools into our core system.

      Skills We're Seeking:

      • You have a commitment to putting the children we serve at the center of everything you do.

      • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.

      • You have experience prototyping, implementing, testing, and deploying code to production.

      • You can work with shifting requirements in a fast-paced and fluid environment, and collaborate with both internal and external stakeholders.

      • You have empathy and can be a strong advocate for our users while balancing the vision and constraints of engineering realities.

      • You enjoy teaching and mentoring other engineers on your team.

      • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

      Technologies We Use:

      You should have non-trivial experience with React, but we’re excited about teaching folks that have the desire and ability to learn the rest. 

      • React / TypeScript

      • GraphQL

      • Node / Express

      • Python

      • Docker / Kubernetes

      • AWS / Terraform / Google Cloud

      • PostgreSQL / Elasticsearch

      Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

    • Chainlink (Some overlap with EST)
      2 weeks ago

      Smart contracts are on track to revolutionize how all agreements work, through an entirely new system of technologically enforced contract guarantees. Chainlink enables next-generation smart contracts that can be written about any/all events in the real world, the details of our approach can be found in our whitepaper. We are well recognized for providing highly secure and reliable blockchain connectivity to the world's largest enterprises such as GoogleOracle, SWIFT, and many more. This is a unique opportunity to join one of the top companies developing cutting-edge blockchain technology while working closely together with a team of experienced senior developers.

       

      About this Role

      As a site reliability engineer, you’ll work directly with the company’s CTO, CEO and a technical team of other senior engineers. You’ll develop and build highly scalable, secure, and reliable software that will change the way smart contracts function at a fundamental level. You’ll have the opportunity to learn and master the latest research concerning cryptography, blockchains, game theory, consensus algorithms, and decentralized applications. We live by an open-source ethos and believe in giving back to the community. You'll join us in enabling the future architecture of Chainlink, including the following:


      • Work directly with AWS in a expert capacity using Terraform
      • Maintain reliable application and network infrastructure focusing on time to recovery, monitoring, reduced downtime during upgrades, and disaster recovery
      • Apply the 12 factor app methodology to blockchain infrastructure appropriately.
      • Use data to understand the availability, reliability, and sustainability of our service
      • Build tools and systems for a great developer user experience
      • 5+ years of professional software development

      • B.S. or higher in computer science or a similarly technical field
      • Experience with test driven development and the use of testing frameworks
      • Knowledge of system design concepts
      • Experience with distributed systems and/or container orchestration
      • Strong communication skills, specifically giving/receiving constructive feedback in a collaborative setting
      • Excitement about building, operating and maintaining resilient, scalable services

      Preferred Qualifications

      • Demonstrated understanding of container networking and security 
      • Comfort working with network protocols, proxies and load balancers
      • Experience building highly available services at scale
      • Professional experience with Golang, TypeScript, Solidity, Rust
      • Experience with distributed systems
      • Ability to optimize and refactor for scaling and/or testability
      • Experience defining security strategies and securing high value systems
      • Excitement for blockchain, Web 3.0, and similar decentralized technologies
      • Comfort with pair programming
      • Comfort working remotely in a distributed team
      • Experience with Continuous Integration and Continuous Delivery
      • Passion for open source

      This role is location agnostic anywhere in the world. Though we ask that you overlap some working hours with Eastern Standard Time (EST). 

       

      *Chainlink is an Equal Opportunity Employer.*

    • Close (American or European timezones)
      3 weeks ago

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.

      Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.

      We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio

      About You

      We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.

      You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.

      You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.

      You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.

      You are located in an American or European time zone.

      Bonus points if you have...

      • Contributed open source code related to our tech stack

      • Led small project teams building and launching features

      • Built B2B SaaS products

      • Experience with sales or sales tools

      Come help us with projects like...

      • Conceiving, designing, building, and launching new user-facing features

      • Improving the performance and scalability our API. Help expand our GraphQL implementation.

      • Improving how we sync millions of sales emails each month

      • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features

      • Building user-facing analytics features that provide actionable insights based on sales activity data

      • Improving our Elasticsearch-backed powerful search features

      • Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis 

      • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers

      Why work with us?

      • Culture video 💚

      • 100% remote (we believe in trust and autonomy)

      • 2 x annual team retreats ✈️ (Lisbon retreat video)

      • Competitive salary

      • 7 weeks PTO (includes company-wide winter holiday break)

      • 1 month paid sabbatical after 5 years

      • $200/month co-working stipend

      • Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      • 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      • 401k matching at 4% (US residents)

      • Dependent care FSA (US residents)

      • Our story and team 🚀

      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 11 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

  • Software Development (172) Software Development rss feed

    • Work with xGooglers going through a VC-backed accelerator!


      Apply directly to our CTO here


      The market, problem & vision


      We live in the age of SPAM. The two main sources of it are recruiting and sales. Why can’t the good companies and good employees just find each other? Why can’t businesses just sell to happy clients?


      It boils down to competition - companies fight for the best talent and for the best clients. Some throw piles of money at external agencies, some try to abuse the contacts of their staff. The SPAM is just a side-effect of a process designed to minimize the cost - but ending up inefficient and expensive in secondary costs.


      Every industry veteran will tell you one thing - the best deals and the best hires are not made by ‘solutions’ - they are made by people. People with vested interest in the success of the business they work with. Today, these people are locked in a contract, bring in a ton of business and get a small cut. Or they are spammed for favors, help occasionally and get nothing for it.


      And they hate it. In 2019 in the UK alone there were 8,450 new recruiting agencies started by top recruiters leaving their jobs and setting up solo or in small groups. Sales staff deals with this by doubling the churn rate compared to any other role, always hunting for a fairer commission.

      On top of that, there are people who have much better access to talent than recruiters and better access to clients than sales staff - but they are left untapped. Why wouldn’t a tech company collaborate on recruiting directly with a talent pool built around an open source project? Why wouldn’t a SaaS business distribute through folks who offer training workshops in the relevant vertical?

      At its core, this is a coordination problem. As a company: How do I find and on-board all these external partners? How do they learn about what I need and how do I weed through and prioritize what they send me back? How do I identify and fairly pay the ones who deliver value?

      Primeflow is our answer to these questions, enabling companies to work with external partners who make recruiting and sales happen.

      The product


      Primeflow enables companies to set up direct acquisition channels through scalable partnerships with external contributors. Our pilot has a mix of growth companies who look to recruit a lot, b2b businesses who want to sell through ecosystem partners and VCs who want to coordinate their startup scouts.


      At the heart of Primeflow is it’s reputation engine powered by a layered dataset of:

      • demand & supply data

      • relationship linkage

      • transaction data


      While managing the coordination between companies and their partners, we build a clear picture of what is being requested & delivered, between which parties and at what price. 


      This reputation engine powers an efficient user experience, helps the users establish new business based on their previous track record and ensures that people get rewarded based on their merit. And it’s also what will make Primeflow defendable and valuable in the long run.

      You

      You are a proactive maker, hungry to build something big.


      You are a versatile engineer, up to speed with modern web technologies, engineering practices & devops. You will appreciate our automatic push pipeline, have a thing to say about our system architecture and pull your weight in our stack of Angular/NodeJS/GCP.


      You also want to be immersed in the product process, talk to customers, brainstorm solutions and have a voice in the direction of our product and our company.


      But most importantly, you want to make stuff happen, grow personally and be rewarded fairly.
    • JavaScript Developer

      We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important


      RESPONSIBILITES

      • Developing new user-facing features using React.js

      • Building reusable components and front-end libraries for future use

      • Translating designs and wireframes into high-quality code

      • Optimizing components for maximum performance across a vast array of web-capable devices and browsers


      SKILLS

      • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

      • Thorough understanding of React.js and its core principles

      • Experience with popular React.js workflows (such as Flux or Redux)

      • Familiarity with newer specifications of EcmaScript

      • Experience with data structure libraries (e.g., Immutable.js)

      • Knowledge of isomorphic React is a plus

      • Familiarity with RESTful APIs

      • Knowledge of modern authorization mechanisms, such as JSON Web Token

      • Familiarity with modern front-end build pipelines and tools

      • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

      • Ability to understand business requirements and translate them into technical requirements

      • A knack for benchmarking and optimization

      • Familiarity with Git code versioning


      To apply, send an email to [email protected]

    • About the company:

      MondayVC is a quickly scaling start-up building white-label job boards and talent networks for venture capital funds and startup accelerators across the world. Customers use our platform to save time when making high-value introductions between portfolio companies and professionals in their networks.

      As a remote company operating from 7 countries, we understand remote work and are constantly investing in our team by encouraging autonomy, clear communication, and discipline.

      We’ve recently closed our seed round and are prepared to scale our offering with current customers as we develop new products. 

      The Role:

      We’re looking for a senior full-stack product engineer to join our early-stage, quickly-scaling team. You will make impactful product features a reality across a variety of product verticals in collaboration with product managers, designers, and our Chief Product Officer. 

      Responsibilities:

      • Work with autonomy on large projects critical to our roadmap, executing toward simple, effective solutions
      • Build fast prototypes that help us validate our assumptions
      • Develop and define the backend and frontend architecture
      • Improve performance, reliability, scalability and security for our systems
      • Be involved in transitioning our monolithic codebase to a microservice-based architecture
      • Work with PMs, Engineering manager and senior members of the org to help direct team-level priority
      • Work with autonomy on large projects critical to this roadmap, executing toward simple, effective solutions

      Core Competencies and Accomplishments:

      • 5+ years experience owning engineering initiatives for product-driven teams
      • Experience building scalable systems
      • A tenacious problem-solver; you hold your performance to a high bar and are motivated to consistently work towards stretch goals; you’re resourceful and not offset or discouraged by unforeseen challenges.
      • Detail-oriented; you see the typos in an email even if you try not to. When testing code, often you spot bugs by simply looking at the code without making it run.
      • A team player; you manage priorities effectively with a keen awareness toward how your work can support the team; you naturally break down silos with proactive communication
      • Someone who takes ownership; you like to take ownership for the projects you are leading and do whatever it takes to make sure those projects are successful.
      • Receptive to feedback from clients and team members and take ownership to implement improvements you believe are necessary.
      • Transparent with your process and proactively give feedback to other team members when you have it.

      Perks:

      • Make a serious impact on an early-stage team
      • Work remotely for a company with an intentional, healthy remote culture
      • Competitive compensation package

       

    • Pitch, a new company from the makers of Wunderlist, is looking for a Senior React Native Engineer to join our mobile team onsite in Berlin or remote. As a mobile team, we are on a mission to deliver an excellent presentation experience to mobile devices by building an open group of people that communicates explicitly, leverages modern cross-platform technology, applies automation techniques and ships on a daily basis.

      What you will be doing 
      • You will participate in the development process of product features, and not simply reimplement features for mobile platforms.
      • You will join a small team of experienced developers building a cross-platform mobile application.
      • You will collaborate with your peers to define the architecture, quality standards, and best practices.
      • You will have an opportunity to work not only on the product but also on the development tools and continuous integration services.
      • You will work closely with our designers, teaming up in small cross-functional teams to bring features from idea to concept to wireframes to prototype to final implementation.
      • You will be using Clojure/Script to create functional UI components and application logic. Experience with Clojure/Script is welcomed but not required.
      • You will work on the mobile app built with React Native and, if you're interested, on the frontend (Electron and web) and backend projects to build simple, high-quality, maintainable, and well-tested solutions.
      What you will bring along
      • You are an experienced React Native engineer with a track record of shipping high quality applications.
      • You know foundations and several frameworks from the Android SDK very well.
      • You are interested (or experienced) in working with web technologies, and perhaps Clojure/Script. As mentioned, experience with Clojure/Script is welcomed but not required.
      • You are comfortable debugging problems anywhere in the mobile application stack: persistence, networking or user interface.
      • You are interested in designing and creating effective user interfaces for smartphones and tablets.
      • You are product oriented, combining thoughtfulness with pragmatism and a will to get stuff done. You are calm and focused under pressure, and consider work-life balance essential for long-term happiness and productivity.
      • You believe effective and successful work is made possible by clear and honest communication, with a shared understanding of the long-term vision and immediate next actions. When you don't fully understand something, you ask lots of questions and use the opportunity to learn and grow.

      Sounds good? Impress us with the most exciting projects you worked on. We look forward to hearing from you!

      If you’re looking for an incredible opportunity and a great place to work, we’re excited to consider your application!

      We value diversity of perspective and seek to build an inclusive workplace that welcomes people from all different backgrounds (including dogs).

      We are processing your data according to our Privacy Policy and Greenhouse’s Privacy Policy.

    • Yesterday

      Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

      Fastly’s customers’ use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travellers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real-time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

      We’re building a more trustworthy Internet. Come join us.

      Solutions Architect - Edge Cloud Security

      The Fastly Team is looking for a unique Security Solutions Engineer. Fastly’s team is the connecting fabric between Product, Sales, and Client Services organizations.  Fastly’s Security Solutions Engineer will have the opportunity to guide customers over their entire life-cycle from sales, implementation and expert level support to ensure customer success on the Fastly Platform.

      The Security Solution Engineer will need to have customer-facing experience in selling, through troubleshooting, and delivering implemented solutions on the Fastly global edge cloud. This individual will have knowledge of at least one programming language; the ability to write / learn / understand a common scripting language (bash / python / javascript / etc.) is essential. VCL is the configuration language at Fastly -- prior experience or aptitude and commitment to learn is an important requirement. Experience in devops, network operations, system operations or other technical support organization(s) where complex system interactions are supported or deployed is highly desirable. This unique position will have a key role in being a local security and technical solution engineer that leads our team and our customers to better answers for their businesses.

      What You'll Do
      • Support the Fastly Sales engagements where security requirements exist
      • Bring technical expertise in security problems that web properties face and work independently and dynamically to create solutions that solve those problems for customers
      • Implement and manage WAF deployment for the local customer base to ensure minimal false positives and maximum available protection for our customer’s Web Applications
      • Build test configurations to demonstrate new products and features to individuals and groups
      • Provide support to internal and external customers for products
      • Train our internal and external customers on new products and features
      • Contribute to documentation and articles for general customer education on security best practices and using the Fastly Platform to protect customer assets
      • Attend appropriate stakeholder meetings and standups, gather and present feedback to various stakeholders
      What We're Looking For
      • 5+ years of broad solution experience with the CDN, cloud, or managed service provider
      • 3+ years experience with HTTP request/response protocols and related troubleshooting tools and techniques (curl, dig, tcpdump, etc.)
      • Demonstrated ability to interact effectively with a variety of business and technical contacts including mid level managers
      • Proven background in security models, solutions, and products
      • Expert knowledge of DNS, routing, caching, WAF, DDoS, TLS, security service management
      • Expert knowledge of internet protocols, website optimization and acceleration
      • Referenceable communication and documentation experience
      • Fundamental knowledge of information security standards, policies, controls, and regulations.
      • Strong attention to detail
      • Good written communication skills and experience, including writing technical documentation
      • Comfort with networking equipment and protocols as well as Linux systems are essential
      • Excellent collaboration skills with cross-functional organizations
      • Advanced knowledge of enterprise software technology
      • Superior listening skills, can swiftly identify complex problem relationships through listening and discovery directly with internal and external customers
      • Open and receptive to new ideas and ways of doing things

      What you might have

      • Proficiency in written and verbal communication, in Spanish

      Why Fastly?

      • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
      • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
      • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
      • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
      • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

      We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

      Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.  

      Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

      *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

      Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

    • Summary

      The Scoring Platform team builds and maintains machine learning technologies to empower millions of users – readers, contributors, and donors – who contribute to Wikipedia and its sister projects on a daily basis.  We address process inefficiencies with machine learning technologies, we design and test new technology, we produce empirical insights, and we publish and present research on the intersection of technology and culture. We are strongly committed to principles of transparency, privacy and collaboration.  We use free and open source technology and we collaborate with researchers in the industry and academia. 

      As a Software Engineer of the Scoring Platform team, you will help us build and scale our machine prediction service, train new machine learning models, and implement other data-intensive applications. You’ll travel to conferences to interact with researchers and volunteer contributors to Wikimedia Projects. You’ll help translate abstractions from current research and volunteers’ needs into concrete technologies and we’ll learn about the impacts of those technologies together.

      You are responsible for:

      • Implementing the Scoring Platform’s data intensive infrastructure and APIs
      • Collaborating with researchers and product managers to bring forward foundational technologies for new products
      • Coordinating and communicating with other members of the Wikimedia engineering teams on relevant projects
      • Engaging with internal documentation efforts and inform other staff in various aspects of Scoring Platform infrastructure and services
      • Working in coordination with volunteer developers, editors, and researchers to understand their needs. 
      • Sharing our values, respect our code of conduct, adhere to our team norms, and work in accordance with all three

      Skills and Experience:

      • Experience with web programming languages (PHP, Javascript, Python, etc.) 
      • Understanding or willingness to learn basic statistics, machine learning, and/or data analysis techniques.
      • Demonstrable experience developing and debugging web applications
      • Strong verbal and written proficiency with the English language
      • BS, MS, or PhD in Computer Science, Mathematics, Information science, or equivalent work experience

      Qualities that are important to us:

      • Engineering mindset and strong experience in Linux ecosystems
      • Real world experience writing horizontally scalable web applications

      Additionally, we’d love it if you have:

      • Experience participating in open source software projects and communities
      • Familiarity with scientific computing libraries in Python
      • Experience with web UI development (Javascript, HTML, CSS)
      • Experience working with collaborating in online spaces (chatrooms, web forums, etc.)

      The Wikimedia Foundation is... 

      ...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

      The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

      U.S. Benefits & Perks*

      • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
      • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
      • The 401(k) retirement plan offers matched contributions at 4% of annual salary
      • Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
      • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
      • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
      • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
      • Telecommuting and flexible work schedules available
      • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
      • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

      *Eligible international workers' benefits are specific to their location and dependent on their employer of record

      More information

      Wikimedia Foundation
      Blog
      Wikimedia 2030
      Wikimedia Medium Term Plan
      Diversity and inclusion information for Wikimedia workers, by the numbers
      Wikimania 2019
      Annual Report - 2017 

      This is Wikimedia Foundation 
      Facts Matter
      Our Projects
      Fundraising Report

    • 2 days ago

      Join us as we work together to solve some of the most interesting and challenging engineering problems in the WordPress space through our partnerships with major publishers and technology companies

      As a Lead Engineer, you will be responsible for helping define and develop the technical vision of the projects you contribute to and ensuring the code being delivered is of substantial quality. In practice this means estimating effort, defining and architecting technical solutions, leading the delivery of high quality code efficiently and within budget, with excellent verbal and written communication — while adhering to our values, Agile methodologies, coding best practices, and established organizational processes.

      Areas of Focus
      • Define and deliver solutions to Client-prioritized deliverables
      • Lead, mentor, and support other Engineers
      • Enforce coding best practices and testing requirements
      • Team and Client project-specific communication
      • Estimate effort to complete user stories & tasks
      Accountabilities
      • Take responsibility for the engineering success of your project(s)
      • Contribute to estimation/effort level for all tickets in the backlog
      • Work closely with others to develop solutions
      • Ensure the delivery of quality code, on time, and as estimated
      • Review and write unit, integration, and regression tests when appropriate
      • Conduct architectural peer reviews for code created by other Engineers
      • Participate in Backlog Grooming, Sprint Planning and Sprint Review meetings
      • Deploy code and setup build and test environments
      • Follow and help ensure coding best practices
      • Follow Agile SCRUM methodologies
      • Follow and help enforce organizational processes
      • Be a supportive team member and leader
      • Be candid and respectful
      • Have a growth mindset
        Payscale

        This is a senior-level role, with a typical pay range of $7,000 to $10,500 per month ($45 to $65 per hour) for full-time contractors or a salary for employees (USA and Australia) of $75,000 to $110,000 with benefits, depending on proven experience level and engagement terms.

        Work Environment

        This is a remote role working as a part of a global, distributed team spanning 5 continents. Most of your work will be asynchronous, with communication via Slack, JIRA, and Github, with a few video meetings per week. Most Client teams are located in North America, so expect some of your work time to overlap with North American working hours. Our project teams may include a Lead Engineer/Architect, UX Architect, Product Owner, Project Manager, Quality Analyst, and 1-4 additional Engineers. Engineers typically work on 1-2 projects at a time.

        Community

        At XWP, you will become part of a much bigger community of X-Teamers from the X-Company brands, which is hundreds strong, and includes XWP, X-Team, and XFive.

        One of the ultimate perks of working at XWP is your Unleash+ membership, which gives you $2,500 per year to use toward activities that keep you energized so you can learn, grow and unleash your potential.

        Participate in our epic Seasons every quarter, designed to get you energized and doing more of the things you love to do. We'll constantly provide you with new, motivating side quests and challenges, spanning a range of Paths focused around your passions, like travel, coding, gaming, fitness, etc.

        Travel to work alongside other X-Teamers at one of our free hacker houses (X-Outposts) around the world. The X-Outpost changes locations monthly, allowing people to explore & work remotely in the most beautiful locations. Many XWP team members also meet up at WordCamp Asia, WordCamp US, and WordCamp Europe.

        XWP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

        Job requirements

        This is a full-stack engineering role, modern frontend experience is often needed alongside traditional PHP backend expertise. We expect that you will have significant experience with most of the following areas of technology and the ability to quickly learn and close any gaps that you encounter while engaged.

        • WordPress at scale
        • PHP, HTML, CSS, and vanilla JavaScript
        • React.js
        • AMP Technology
        • Object Oriented Programming
        • Gutenberg 
        • WP-CLI and WP-REST-API
        • RESTful Services and APIs
        • SQL and NoSQL databases
        • Linting PHP and JavaScript

        We expect you to have a good working knowledge and some experience with most of the following:

        • Setting up CI/CD workflows with Travis CI and GitHub
        • E2E testing and frameworks like PHPUnit, QUnit, and Mocha
        • Build-tools like Grunt, Gulp, and WebPack
        • Docker and Vagrant
        • Package management tools like NPM and Composer
        • Transpiling ES6 to ES5 using Babel
        • CSS Preprocessors like SASS
        • Git and SVN version control systems
        • Developing responsive interfaces
        • Debugging for a wide range of browsers and devices
        • Extending interfaces with JavaScript

          You will also want to have these characteristics:

          • Highly organized, motivated, and execution-oriented
          • Self-starter comfortable working in a highly technical environment
          • Demonstrated ability for continuous learning, creativity, and problem solving
          • Ability to work effectively and dependably in remote environments
          • Confidence effectively presenting well-reasoned options to decision makers
          • Ability to make a strong case while listening and remaining open to other perspectives
          • 2 days ago
            About Us  
            At Reify Health, we are building a more creative healthcare system. We envision a world where every potential therapy, if safe and effective, is available to the patients who can benefit. We are well-funded and backed by Tier-1 venture capital firms. Our healthcare system relies on clinical trials to develop new, potentially life-saving treatments for patients. But clinical trials continue to be slow, unpredictable, and expensive. Reify Health’s products help both the research leaders driving clinical trials forward and the doctors and nurses who care for patient participants. As we continue to scale the adoption of our product, we will accelerate world-class clinical research and unlock innovation.  

            About You
            You are an energetic person with a passion for continuous learning who applies newly acquired skills to your daily work. You delight in solving difficult problems, pay close attention to detail, and believe in the value of automation. You shine as a collaborator and excel as an individual contributor. Your personal initiative and discipline allow you to thrive while working remotely. Your high degree of empathy for others makes you the kind of colleague everyone wants on their team. As an integral member of a fast-growing organization, you will put your fingerprint on what we do and how we do it.

            The Role
            A Software Engineer in Test is a special breed of experienced developer who improves our products by promoting practices that lead to better software design and construction. Your contributions will make our software faster, easier to test, more secure, more accessible, and a joy for our customers to use. This role requires mastery of development and automation skills.

            Responsibilities
            • improve test coverage, release velocity, and production environment health
            • automate and instrument development and testing workflows
            • write and maintain functional, integration and performance tests
            • leverage state-of-the-art tooling to identify hot-spots and problem areas within our codebases
            • perform code reviews and make recommendations for building software that is testable
            • pair with product software engineers to refactor code and improve its testability
            • review architectural designs for quality and risks
            Qualifications
            • Strong software development skills: you are a developer first and foremost
            • 3+ years of coding experience in Clojure, Java, or Python or similar languages
            • Prior experience as a Software Engineer in Test or functionally equivalent role
            • Exceptional debugging skills
            • Experience writing test plans, creating test cases, and prioritizing bugs
            • Extensive knowledge of Unix/Linux environments
            • Outstanding time management and communication skills
            • Highly attentive to detail
            Stand Out
            • Experience with regulatory regimes such as HIPAA and GDPR
            • Experience in a startup environment, or as a fully remote employee
            • Experience testing complex distributed applications
            Compensation and Benefits
            • Competitive Salary and Stock Options Salary and stock options commensurate to your experience and expertise.
            • Comprehensive Health / Wellness Coverage 100% premium coverage for you (and >50% for your dependents) for: Top-tier health plan (with option of HSA), Dental, Vision, Disability (short-term and long-term), Life insurance (for your entire tenure at Reify), 24/7 access to doctor by phone or online via telemedicine coverage.
            • Retirement Plan 401(k) plan with employer matching program.
            • Company-provided Workstation You have the option of getting a brand new MacBook Pro laptop
            • Location Convenience & Transportation We are located two blocks from Downtown Crossing. Free monthly T pass. Full suite of office accommodations provided by WeWork: unlimited coffee, infused water, and more.
            • Vacation and Holiday Flexibility Generous paid-time-off policy that accrues with your tenure at Reify which includes holiday flexibility and parental leave
            We value diversity and believe the unique contributions each of us brings drives our success. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

            Note: We are currently only considering US citizens or Green Card holders. Thanks!
          • As our security professional, you should be providing tooling, processes, and guidance to help product managers, developers, and operations follow good security practices when designing a new system.

            We're looking for someone who doesn't do security but enables security throughout our whole pipeline.

            We feel as if security is undergoing the same type of revolution operations did back in 2009 with DevOps (agile systems administration). We're looking for someone who understands that security is not gatekeeping but enabling.

            Responsibilities
            • Tightly integrate security tools and processes throughout the DevOps pipeline.
            • Establish Policies and Procedures to help the organization keep up with the pace of application development all the while staying secure and compliant.
            • Automate core security tasks by embedding security controls early on in the software development lifecycle.
            • Continuous monitoring and remediation of security defects across the application lifecycle including development and maintenance.
            • Be the security advisor for product managers, development and system operations.
            • Help us to setup processes to wade through security questionnaires and certifications
            Requirements
            • Previous experience with an infosec role
            • You're able to work independently
            • You properly document things
            • Experience with Web technologies
            • You have experience with a couple of the following security technologies: Gauntlt, BDD-Security, Snyk, InSpec, Brakeman, ZAP, OSQuery, Trufflehog, Dependency-Check, Error-Prone
            • Experience with any of the following is a plus: GitLab-CI, Chef, Ruby, Docker, Kubernetes, Terraform, Penetration testing, Incident Response
            Our offer
            • a competitive salary
            • we facilitate remote
            • the opportunity to ride the wave (and grow with) a fast-evolving scale-up

            At Silverfin, we celebrate and support our differences. We know to have a team rich in diverse thoughts, experiences, and opinions allow our employees, and our services to flourish.

          • ReifyHealth (US only)
            3 days ago
            At Reify Health, we are building a more creative healthcare system. We envision a world where every potential therapy, if safe and effective, is available to the patients who can benefit.

            Our healthcare system relies on clinical trials to develop new, potentially life-saving treatments for patients. But clinical trials continue to be slow, unpredictable, and expensive. Reify Health’s product helps both the research leaders driving forward clinical trials and the doctors and nurses who care for the patient participants.

            As we scale adoption of our product domestically and internationally, we will accelerate world-class clinical research and unlock innovation. By joining our data team, you will support the growth of an empathetic, data-driven culture at Reify and play a key role in developing a novel data architecture and intelligence features.

            Your Responsibilities
            • Work with data team to support continued development and international expansion of Reify's next-generation, Kappa-style data architecture in a functional programming environment using Kafka, PostgreSQL, AWS and Confluent tooling 
            • Support the development and scaling of data ingestion, integration, and export services built on top of Kafka and AWS
            • Work closely with data and engineering teams to design, develop, iterate, and expand data tools, models, libraries, or features
            • Support orchestration and troubleshooting of our data architecture and tooling
            • Become intimately familiar with HIPAA, GDPR, and other applicable regulatory/security frameworks and how they influence our architecture and development decisions
            • Frequently communicate your results to Head of Data and other stakeholders in clear written, verbal, or presentation form
            • Live our data philosophy, which focuses on ethical decision making, being aware of how biased data (and assumptions) can affect results (and people), and being laser-focused on business needs
            What Will Make You Stand Out
            • At least 3 years of professional work experience
            • Experience with systems engineering/orchestration and strong ability to understand and work with distributed systems
            • Previous practical experience with AWS, Kafka, and distributed systems
            • Experience with applied cryptography in a healthcare setting
            • Deep Clojure experience in a data application context
            • Experience with security and regulatory challenges of scaling health data architecture to multiple continents
            • Understanding the nuances of testing in distributed/probabilistic systems
            • Master's degree or doctorate in related field
            • Relevant published work (academic, blog posts, open-source contributions)
            • Experience in a startup environment (as a remote employee, if you’d like to work remotely)
            • Relevant experience in a healthcare/health-tech company
            Compensation & Benefits
            • Competitive Salary and Stock Options: Salary and stock options commensurate to your experience and expertise.
            • Comprehensive Health and Wellness Coverage: 100% premium coverage for you (and >50% for your dependents) for: a top-tier health plan covering you in all 50 states (with option of HSA) dental, vision, disability (short-term and long-term), and basic term life insurance (for your entire tenure at Reify). We enable 24/7 access to doctor by phone or online via telemedicine coverage.
            • Retirement Plan 401(k) plan with employer matching program.
            • Company-provided Workstation: You will receive a brand new Macbook Pro laptop to use for work.
            • Location Flexibility & Transportation: For those working out of Boston, we provide: a free monthly public transportation pass (and are located two blocks from Downtown Crossing); unlimited coffee, infused water, and more (provided by WeWork); flexibility to work from home as needed. For those working remotely: you can work from anywhere in the U.S. compatible with an EST work schedule. Additionally, we’ll fly remoters in for company summits and team events, filled with fun activities, good food, and many opportunities to get to know your colleagues better.
            • Vacation and Holiday Flexibility: Generous paid-time-off policy that accrues with your tenure at Reify which includes holiday flexibility and parental leave
            We value diversity and believe the unique contributions each of us brings drives our success. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

            We also completely eschew the “bro culture” sometimes found at startups.

            Note: We are currently only considering US citizens or Green Card holders. Thanks!
          • Thorn (US only - East Coast Preferred)
            3 days ago

            Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.

            Earlier this year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.

            What You'll Do:

            • Plan, architect, and build applications in JavaScript, Node.js, React.

            • Work with the product team to understand and deliver on their requirements.

            • Create technical specifications, prototypes, and presentations to communicate your ideas.

            • Collaborate with engineering, product, and cross-functional teams to devise optimal engineering solutions.

            • Play a critical role in day-to-day coding, design, code reviews, and troubleshooting production issues.

            • Drive technical innovation by researching and incorporating new technologies and tools into our core system

            • Mentor other engineers

            Skills We're Seeking:

            • You have a commitment to putting the children we serve at the center of everything you do.

            • You have proficient software development knowledge with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.

            • You have an ability and interest in learning new technologies quickly.

            • You can work with shifting requirements and collaborate with internal and external stakeholders.

            • You have experience prototyping, implementing, testing, and deploying code to production.

            • You have a passion for product engineering and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.

            • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

            Technologies We Use:

            You should have non-trivial experience with React, but we’re excited about teaching folks that have the desire and ability to learn the rest. 

            • React / TypeScript

            • Redux

            • GraphQL

            • Node / Express

            • Relational database (PostgreSQL or others)

            • Docker / Kubernetes

            • AWS

            Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

          • Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.

            Last year, we took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet.

            About the Role:

            A key aspect of our work is partnering with the tech industry. Our latest product, Safer, is designed to proactively identify, remove, and report child sexual abuse material from our partners' platforms. As you join our small but mighty team at an early stage of this product, you will work together with our team to implement and ship a world-class product.

            What You'll Do:

            • Collaborate with other engineers on your team to build complex client applications from end-to-end.

            • Work closely with the product manager and engineers to define product requirements, and collaborate to devise optimal engineering solutions.

            • Present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.

            • Play a critical role in day-to-day coding, code reviews, and troubleshooting production issues.

            • Drive technical innovation by researching and incorporating new technologies and tools into our core system.

            Skills We're Seeking:

            • You have a commitment to putting the children we serve at the center of everything you do.

            • You have proficient software development knowledge, with experience building, growing, maintaining a variety of products, and a love for creating elegant applications using modern technologies.

            • You have experience prototyping, implementing, testing, and deploying code to production.

            • You can work with shifting requirements in a fast-paced and fluid environment, and collaborate with both internal and external stakeholders.

            • You have empathy and can be a strong advocate for our users while balancing the vision and constraints of engineering realities.

            • You enjoy teaching and mentoring other engineers on your team.

            • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial, from Slack to pull requests to code reviews.

            Technologies We Use:

            You should have non-trivial experience with React, but we’re excited about teaching folks that have the desire and ability to learn the rest. 

            • React / TypeScript

            • GraphQL

            • Node / Express

            • Python

            • Docker / Kubernetes

            • AWS / Terraform / Google Cloud

            • PostgreSQL / Elasticsearch

            Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

          • Phreesia (US or Canada)
            3 days ago

            Phreesia is looking for a DevOps Engineer to join our growing team!

            At Phreesia, our DevOps Engineers play a critical role in partnering with Product Development, Data Center Operations, and QA teams to deliver our SaaS solutions to the world. This individual is responsible for developing build and release frameworks and tools to ensure that software is being correctly built, tested, packaged, and deployed through development, test, and production environments. 

            What You'll Do:

            • Work with other Development teams to provide a framework for building, testing and packaging their code in a consistent, reusable way 
            • Create and support automated processes for deploying and configuring applications in multiple environments using Chef, Atlassian Bamboo, Octopus Deploy and similar tools 
            • Create and support applications and APIs to provide insight into application state and integrations with other systems 
            • Build and maintain frameworks to allow other internal teams to deploy and provision new resources 
            • Work with Team Architects to troubleshoot problems in both the build and deployment process and deployed systems 
            • Participate in release/milestone planning and scheduling as part of an Agile development team 
            • Learn the US Healthcare system and how customers use our products 
            • Deploy .NET based service-oriented web applications into production to a fast-paced deployment schedule 

            What You'll Need:

            • BS in Computer Science, Computer Engineering or Mathematics 
            • Overall 5-10 years of experience with at least 3 years experience as a software developer 
            • Experience designing and implementing tasks in Continuous Integration systems (Bamboo, Cruisecontrol.net, Jenkins, etc.) 
            • Experience designing and implementing workflows with Artifact Management systems (Proget, Artifactory, etc) 
            • Experience with supporting application deployments to AWS 
            • Experience with infrastructure management tools (Terraform, VMware, etc) 
            • Windows Server and IIS setup and troubleshooting experience 
            • Experience with PowerShell and DSC
            • Git repository management experience 
            • Development experience with Ruby and Chef 
            • Experience with Windows and Linux administration 

            Who We Are:  

            At Phreesia, we’re committed to helping healthcare organizations succeed in a fast-changing landscape—and we need smart, passionate people to help us do it. Our innovative SaaS platform offers our clients a suite of applications to manage the intake process, giving them the tools to engage patients, improve efficiency, optimize staffing and enhance clinical care. Our solutions are in all 50 states, and we check in 70 million patients a year!  

            Basically, what you are doing here matters and hard work does not go unnoticed. Not only does Phreesia care about our clients we also care about our employees. We are proud to say that we have grown 40% each year and consistently continue to do so. If you crave working with driven and engaged colleagues, a structured sales process, consistent recognition, defined career path, and enjoy working in revamped new areas, this may be the right opportunity for you.  

            Benefits and Perks: 

            • Variety of health plan options, dental/ vision coverage, and short/long-term and life insurance plans 
            • 401(k) savings plan 
            • Flexible working hours 
            • Unlimited vacation 
            • Unlimited snacks and drinks in our offices 
            • Mobile phone stipends, monthly subway pass reimbursement and Internet reimbursement 
            • 100% paid maternity leave to our U.S. employees, as well as a generous maternity benefit to our employees in Canada. 
            • Tuition and certification reimbursement, as well as other professional development opportunities 

             

            We strive to provide a diverse and inclusive environment and are an equal opportunity employer.

          • Crossbeam (US only)
            3 days ago

            We’ve built the foundations of a platform that’s transforming the way that businesses partner and grow. We’re onboarding customers who are engaging with Crossbeam, and momentum is building. Now it’s time to scale. We’re looking for a talented Fullstack Engineer to join us in taking Crossbeam to the next level.

            You’ll join a small team of engineers to build the next generation of our software. At our early stage, this is an opportunity to truly influence and contribute meaningfully to the product.

            We are looking for an engineer with experience building web-based software. You will be responsible for building new features (both in the backend and frontend), writing tests, reviewing code, and handling support issues.

            HOW WE WORK

            We are a small team of experienced engineers shipping lots of code. We collaborate early and often, putting an emphasis on designing technical solutions before coding them. We emphasize remote work, with teammates in the Philadelphia area working from home at least half of the week. The majority of our collaborative work happens on Slack and Zoom. We try to get together quarterly and hope that our remote team will be able to join for some facetime.

            Requirements

            • 2+ years experience
            • Excellent communication and interpersonal skills
            • Experience with a frontend framework like Vue or React
            • Experience building REST APIs
            • Familiarity with relational databases and their performance characteristics

            Not required, but a plus:

            • Clojure experience
            • Experience with Postgres, Redis, or ElasticSearch
            • Extensive CSS knowledge

            These are some of your traits:

            • The idea of working in a fast-paced startup environment while shipping high-quality software excites you.
            • You embrace complex technical challenges and thrive on discovering simple solutions.
            • You’re not afraid to speak up when you have a point of view, but can “disagree and commit” once a final decision is reached.

            Benefits

            This is a salaried role. In addition, Crossbeam offers:

            • Health Care Plan (Medical, Dental & Vision)
            • Flexible PTO Policy
            • Free Food & Snacks
            • Stock Option Plan
            • 401k

            This role can be based in Crossbeam’s Center City Philadelphia Headquarters, or remote anywhere in the US. Remote employees should be able to travel to Crossbeam HQ in Philadelphia quarterly.

            ABOUT CROSSBEAM

            Crossbeam is a collaborative data platform that helps companies build more valuable partnerships. We have an office in Philadelphia as well as a number of remote teammates across the US.

            OUR VALUES

            Trust is our business. We create value by building trust in our company, our team, our technology, and our network. Never let anything compromise that trust.

            Feed the Network. Our customer network is our most valuable asset. Prioritize its growth.

            Equity. We will build a workplace that ensures everyone access to the same opportunities to share in our success.

            This is Fun. Few people are lucky enough to do what we do. Follow the fun in every step of the journey.

          • 3 days ago
            Company Overview

            At Netlify, we're building a platform to empower web developers to build better, more elaborate web projects than ever before. We're aiming to change the landscape of modern web development. Netlify currently serves more than 700,000 developers worldwide.

            We’re a venture-backed company, and so far we've raised about $45 million from Andreessen Horowitz, Kleiner Perkins, Bloomberg, and prominent founders and professionals in our space.

            Netlify is a diverse group of incredible talent from all over the world. We’re ~40% woman or non-binary, and are composed of about half as many nationalities as we are team members.

            About the role:

            The role breaks down into three big parts:

            • Expansion: We are rapidly hiring and we need to expand the team. You will help us continue to build a diverse and inclusive team. This involves identifying skills the team needs, shepherding candidates through the hiring process, and building a more reliable, unbiased, and fair hiring process.
            • Delivery: Balancing technical debt and new features is always nuanced. You will partner with the product management team to manage this balance in accordance with the needs of the business. You will help define a project management process to help delivery and predictability with the goal of continuously shipping code to production.
            • Cultivation: You'll be instrumental in growing the careers of the individual engineers on your team. This means being their advocate and helping guide them in the direction they want. It also means being a culture driver on the team, fostering a positive, trusting, and supportive team.

            We have a small headquarters in San Francisco but we are a largely distributed engineering team. You will need to enable the team to work productively across different timezones. Fostering good habits of documentation, empathy, integrity to delivery on committed work are some of the key elements for success on our team. Experience working and managing remote teams is a big plus.

            Ideal Candidate:
            • Experienced manager of a technical backend team, especially around infrastructure development
            • Understanding of how engineering teams collaborate and track a project delivery
            • Familiarity, or willingness to learn, about the underlying system architecture of a PaaS (e.g. APIs, databases, distributed systems)
            • Commitment to designing a hiring process that is fair, efficient, and repeatable
            • Communicate priorities and expectations to both team and leadership
            • Passion for mentorship and advocacy for your team members in their career development
            • Ability to work across multiple timezones with remote colleagues
            • A desire to succeed personally through the health and success of the team
            About the team:

            The SRE team works as a support for the whole organization, from the different engineering groups to the sales and stability of the product. While we do oversee the incident management framework, we work to minimize the number of incidents via automation and tooling for the larger engineering team. The SRE team will focus on two big areas: stability and enablement.

            Stability because the SRE team is the frontline defense around issues and outages (e.g. cloud crashes, DDoS). The team will build the tooling needed to respond to these incidents and be prepared for the unexpected. This includes a 24/7 on-call rotation and working with other teams to prepare for incidents (e.g. more observability, alerting framework)

            Enablement because the team provides some of the core services that the rest of engineering relies on (e.g. kafka, kubernetes). They also empower developers to ship their code to production in a safe and repeatable way. This means working on different developer tools to provide more observability, better testing capabilities, and a smoother deployment process. Much of this is done by writing and using tools to further automation of rote or dangerous tasks.

            Right now the team is split between US and EU timezones to provide follow the sun coverage. Often coordination will have to take into account lag, timezones, and autonomy. The goal being to have SRE resources available whenever the company needs them.

            About Netlify

            Of everything we've ever built at Netlify, we are most proud of our team.

            We believe that empowered, engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. Whether you work from our main office in San Francisco or you are a remote employee, we’ll be working together a lot—paring, collaborating, debating, and learning. We want you to succeed! About 60% of the company are remote across the globe, the rest are in our HQ in San Francisco.

            To learn a bit more about our team and who we are, make sure to visit our about page.

            Applying

            Not sure you meet 100% of our qualifications? Please apply anyway!

            With your application, please include: A thoughtful cover letter explaining why you would enjoy working in this role and why you’d like to work at Netlify. A resume or short listing of job history. (A link to a LinkedIn profile would be fine.)

            When we receive your complete application with the items above, we’ll get back to you about the next steps.

          • Most important:

            • 3+ years of experience in software development
            • Professional experience with PHP 5 and MySQL
            • MVC frameworks like Symfony2 or Laravel are a plus
            • HTML, CSS, JavaScript and jQuery
            • Ability to build and consume RESTful web services.
            • Competent with revision control systems (Git)
            • Code optimization and performance improvements
            • Knowledge common Design Patterns (SOLID)
            • Passionate about writing beautiful and clean code

            Nice to have:

            • Experience with working remotely
            • Familiar/involved with open­ source projects

            Personal:

            • Independent, self-motivated
            • Fluent in English, written and spoken
            • Proven track record of always learning and growing
            • Proactive attitude
            • Possess a spirit of generosity

            Perks:

            • Get the chance to work with big brands like Riot Games (League of Legends), Sony, Fox Broadcasting, Kaplan Inc. (top education company), Coinbase (#1 crypto exchange), BeachBody (#1 fitness company), etc.
            • Work from anywhere as part of a community of digital nomads.
            • Live and work in one of our roaming hacker houses (X-Outposts) around the world: 
            • Be part of the most energizing community for developers in the world by participating in our Seasons, a 3-month experience filled with challenges, rewards, RPGs, competitions, and more, all centered around a theme that will inspire and energize you. 
            • Get $2,500 per year (Unleash+) to spend on doing more of what you love and staying energized. Use it on conferences, courses, video games, photography gear, music gear, cooking gear, a gym membership, adventure sports, baby/pet sitting, productivity apps, restaurants, coworking, movie tickets, headphones, etc.
          • At Numbrs, our engineers don’t just develop things – we have an impact. We change the way how people are managing their finances by building the best products and services for our users. 

            Numbrs engineers are innovators, problem-solvers, and hard-workers who are building solutions in big data, mobile technology and much more. We look for professional, highly skilled engineers who evolve, adapt to change and thrive in a fast-paced, value-driven environment.

            Join our dedicated technology team that builds massively scalable systems, designs low latency architecture solutions and leverages machine learning technology to turn financial data into action. Want to push the limit of personal finance management? Join Numbrs.

            Job Description

            You will be a part of a team that is responsible for developing, releasing, monitoring and troubleshooting large scale micro-service based distributed systems with high transaction volume. You enjoy learning new things and are passionate about developing new features, maintaining existing code, fixing bugs, and contributing to overall system design. You are a great teammate who thrives in a dynamic environment with rapidly changing priorities.

            All candidates will have

            • a Bachelor's or higher degree in technical field of study or equivalent practical experience
            • experience with high volume production grade distributed systems
            • experience with micro-service based architecture
            • experience with software engineering best practices, coding standards, code reviews, testing and operations
            • hands-on experience with Spring Boot
            • professional experience in writing readable, testable and self-sustaining code
            • strong hands-on experience with Java (minimum 8 years)
            • knowledge of AWS, Kubernetes, and Docker
            • excellent troubleshooting and creative problem-solving abilities
            • excellent written and oral communication in English and interpersonal skills

            Ideally, candidates will also have

            • experience with Big Data technologies such as Kafka, Spark, and Cassandra
            • experience with CI/CD toolchain products like Jira, Stash, Git, and Jenkins
            • fluent with functional, imperative and object-­oriented languages;
            • experience with Scala, C++, or Golang
            • knowledge of Machine Learning

            Location: residence in UK mandatory; home office

          • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

            We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

            The E-Learning Developer’s role is to educate multiple audiences on Identity concepts and the Auth0 product through development of instructor training materials, on-demand video content and, eventually, certifications. A successful candidate in this role needs to have a strong background in software development, instructional design, and course material production. This is a hands-on position that includes creating demo software applications for video assets, overall course design, conducting informational interviews with subject matter experts, outline and script-writing, video production, screen capture and recording, editing, motion design, and sound design. To see examples of the type of content you’d create in this role, visit ourGet Started with Auth0 course.

            Job Duties:
            • Conduct instructional research and analysis on learners and contexts
            • Work with subject matter experts to identify target audience’s training needs and/or validate content accuracy
            • Apply tested instructional design theories, practice and methods
            • Create engaging learning activities and compelling course content (slides, video, exercises, labs, etc) that enhances retention and transfer
            • Create demo software applications for video assets and hands-on labs
            • Create supporting material/media (audio, video, simulations, role plays, games etc)
            • Determine criteria to measure learners’ performance and develop assessment materials
            Requirements:
            • At least 5 years experience in instructional design
            • At least 3 years experience with identity protocols and/or full-stack software development; e.g. NodeJS, .NET, Java, etc.
            • Solid knowledge of course development software and at least one Learning Management System
            • Lesson and curriculum planning skills
            • Visual design skills (Photoshop, Illustrator) and ability to storyboard
            • Ability to write effective copy, instructional text, audio scripts/video scripts
            • Ability to manage a variety of simultaneous projects within tight deadlines
            • Organized, driven, and fast; you get the big picture but you catch the details, and you don’t let things slip through the cracks


            Preferred Location:
            • #US; #CA
            Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

            We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 

            Join us on this journey to make developers more productive while making the internet safer!
          • 4 days ago

            If you had the best ERP tool that powered some of the highest profile Architecture and Engineering firms in the U.S., what would you do? Make it even better! The Clearview team is committed to consistently delivering new features to its suite of products and we are just getting started! We want to grow our team, tackle even bigger challenges and do amazing things. We work in focused, agile-based, teams to constantly improve our code base, add new ways of interfacing with the system and have amassed a large backlog of interesting technical challenges and product initiatives. We want to grow to enable even greater success within our industry. This is where you come in!

            We are seeking a Senior Front End Engineer to help build out our new web and mobile apps (React.js and React Native) and refactor some of our current generation stack in use (Java and Vue.js). We're looking for a dynamic individual who is no stranger to building well-designed, performant and effective front end web applications that support complex business rules/flows. You will start by learning from the experiences of our current team and our current offerings and become intimately familiar with our Vue.js codebase. As you improve in your understanding of our business logic, you will contribute your React/Angular/Vue.js experiences by helping add features to our current Vue.js app as well as greenfield development in React.js and React Native. You will leverage your experience to establish best practices for web development and drive the team and the codebase to a higher level. 

            The ideal candidate will look not only to help contribute, collaborate, and develop their career, but will be hungry to assist others in the development of their own careers as well. You’ll have the chance to set the tone of the platform you’ll be working on.

            Responsibilities

            • Contribute to new and existing projects by developing  and maintaining and reliable set of edge applications
            • Collaborate with other teams to build shared microservices that can serve many applications and scale independently
            • Enable our product team to tap into our valuable data sources and build incredible features for our customers
            • Actively participate in multiple Unanet development projects and work together to build high-quality solutions
            • Provide constructive feedback on pull requests to increase code quality organically

            30 Days

            • If remote, you will immerse yourself in a virtual “Bootcamp” for 1-2 weeks with support from our senior development and product team, enabling you to better understand our culture, our product, and our tech stack 
            • You will work with the Lead, QA and DevOps team to better understand our product offering (Vue.js) and new web offering (React.js) 
            • Working with the Lead, you will help implement a front end technical roadmap that takes scalability, testing and performance into account and present a gap analysis of what potentially can be done better based on our current solution
            • You will be responsible for taking on development items to get your hands in the current Web stack (75-90% of your time)

            60 Days

            • Along with user stories and product features, you will help work on a backlog of technical infrastructure work that was identified in the first 30 days
            • You will aid in creating an efficient and effective SDLC process and work to better support your Scrum (PO, QA, fellow developers)

            90 Days

            • You will play an integral role in delivering our Q2 2020
            • You will help instill the discipline of effectively monitoring and creating work items from production issues
            • You will further our tech stack by continuing to help implement the technical roadmap and future deliveries

            About You

            We need developers that share our passion for building and scaling cutting-edge Web and Mobile Apps in a fast-paced startup -  one that already has the benefit of thousands of customers and millions of dollars in revenue. We are looking for candidates who have:

            • 5+ years experience developing single-page web applications
            • 4+ years React, Angular or other frameworks
            • 3+ years experience with C# or Java
            • Ability to flesh out user stories to be consumed by the rest of the team
            • Experience working in an agile environment (e.g., Scrum, Kanban)
            • Strong interpersonal and communication skills
            • Excellent technical design, problem-solving and debugging skills

            More About You

            • Ability to work and collaboration with team members remotely
            • Exposure to Mobile App development
            • BS in Computer Science or equivalent engineering degree

            About Unanet

            With headquarters in Dulles, Virginia, Unanet serves more than 2,000 businesses with its ERP software solutions purpose-built for professional service organizations. Unanet's software helps project-driven organizations reliably plan, track and manage projects, people, and financials. Unanet's customer-centric culture means we strive to deliver insights with personal service.

            At Unanet you will work collaboratively with colleagues equally committed to achieving customers' expectations. We take pride in delivering more than technology, but also the extra support and service customers need.

            Selected as one of the 'Top Places to Work' three years running, Unanet's culture is collaborative, dedicated and energetic. We offer a competitive salary, health and life insurance benefits, and the potential for bonus.

            Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

          • About Kraken

            Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

            About the Role

            This is a fully remote role, we will consider applicants based in North America or Europe. Our Engineering team is having a blast while delivering the most sophisticated crypto-trading platform out there. Help us continue to define and lead the industry, by maintaining and developing the comprehensive collaboration platform we are building with Atlassian JIRA. We want to further strengthen co-operation within engineering and other closely linked departments. JIRA is the center to visualize and manage tasks, connected to a wiki for documentation and knowledge sharing, automation and connections to other industry-standard tools used by the company are started to be put in place.

            Responsibilities:
            • Responsibility for JIRA application management including add-ons, maintain and develop the JIRA instance together with IT
            • Design, implement, improve, automate, or otherwise customise JIRA workflows in close collaboration with stakeholders
            • Consult and support all participating teams in implementing best practices to their workflows to ensure data quality and system health
            • Build APIs / connections to other industry-standard systems used within the company
            • Serve as first point of contact for JIRA in an international team
            Requirements:
            • Degree in computer science, software engineering or a comparable course of studies
            • Excellent JIRA know how and broad overview of the JIRA market place
            • At least 5+ years of experience in working as a JIRA administrator or consultant, FinTech or Proprietary Trading a plus
            • Experience in process optimisation and automation, preferably applying JIRA
            •  Profound JIRA Scripting skills are essential
            • Passion for automation as a tool to improve process and products
            • Ability to thrive while working independently and remotely in a team based environment
            A strong candidate will also:
            • Be open minded, out of the box thinking
            • Be a self-starter with hands-on mentality
            • Have solid experience with Jira Power Scripts or in developing scripts in PHP, Python or NodeJS that consume the JIRA API
            • Have Knowledge / certification in IT-Service Management (ITIL)
            We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

            Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

            Learn more about us:
          See 152 more Software Development jobs
        • Customer Support / Customer Success (10) Customer Support / Customer Success rss feed

          • Designed by analysts but built for the entire team (security operations, threat intelligence, incident response and security leadership), ThreatConnect’s intelligence-driven security operations platform is the only solution available today with intelligence, automation, analytics, and workflows in a single platform. Centralize your intelligence, establish process consistency, scale operations, and measure your effectiveness in one place. To learn more about our threat intelligence platform (TIP) or security orchestration, automation, and response (SOAR) solutions, visit ThreatConnect.com.

            Job Description

            ThreatConnect is the most comprehensive Threat Intelligence Platform on the market today. Our platform is used by thousands of organizations, and over 40 of the Fortune 100, to help them quickly aggregate, analyze, and act on their threat data to mitigate risk and threats to their network security.

            We're looking for a talented and experienced Customer Support and Deployment Engineer that can hit the ground running in a fast paced, quickly evolving environment. The position will report to the Director of Customer Success and will provide solutions based support to the company’s most important customers. The right candidate will bring technical skills required to deploy, troubleshoot, and support the ThreatConnect product, related technologies, and integrations. Deployment and Support Engineers are the front line in getting ThreatConnect customers up and running in a quick and impactful way and support them technically through the lifetime of the customers with ThreatConnect.. Their expertise, combined with their abilities to work with various teams onsite or remotely with the customer, allows them to ensure that customer relationships start off on the right foot.

            This position entails travel to customer sites as required to help deploy ThreatConnect on premise instances, supported integrations, or other underlying technologies as necessary. Deployment Engineers will depart from the customer location leaving the customer satisfied and confident that they are ready to begin leveraging ThreatConnect to accomplish their major goals. Between deployments, Engineers are responsible for providing assistance to the Support Specialists and innovating our deployment technology alongside our growing product and customer base.

            This role also requires the ability to understand and troubleshoot a wide range of customer issues, from usability questions to technical configuration issues. The right individual will be able to log and update cases, inform customers of case status, and provide solutions as they become known. They will also be responsible for identifying and addressing gaps in customer understanding by growing the documentation, knowledge base, and training materials as appropriate.

            Customer Support Specialists must collaborate internally across Sales, Product Management, Engineering, and Customer Success to identify timely solutions to customer problems. They must also work with customers’ analysts, engineers, and other support staff to understand issues, troubleshoot in a variety of environments, and convey solutions effectively. Strong communication skills, both written and oral, are just as vital as technical expertise and critical thinking ability.

            Roles and Responsibilities:

            • Travel as necessary to conduct installation and configuration of ThreatConnect platform and its supporting technologies and integration
            • Work within customer environments across a variety of teams (IT, networking, security/compliance, etc.) to ensure that ThreatConnect can be deployed as required in lab, QA, development, and production environments
            • Work with internal stakeholders to maintain and innovate existing deployment methods, technologies, and documentation as necessary
            • Stay up to date on the latest ThreatConnect platform and integration offerings as they affect deployments
            • Coordinate scheduling and availability with internal teams and external partners/customers alike
            • Provide deployment-related support as necessary regarding preparations, troubleshooting, etc
            • Track data to identify patterns in deployments for eventual identification of common problems, product deficiencies, and future scheduling needs
            • Coordinate deployment training with internal employees, partners, and customers as appropriate
            • Provide support to customers throughout installation, upgrade, and day-to-day use across a variety of browsers and operating system (Windows/Linux)
            • Demonstrate a firm grasp of networking technologies (firewalls, routers, switches) and network protocols (TCP/IP, DNS, SMTP, etc.) by identifying and troubleshooting potential network issues affecting product operations
            • Diagnose application behavior as communicated by customers or captured via code output, system logs, Java stack traces, etc.
            • Work through complex customer use cases and isolate core issues, whether they are rooted in product, technical, process, or user causes
            • Identify customer pain points and communicate needs with appropriate internal parties
            • Contribute to the prioritization and communication of customer pain points in a timely fashion
            • Work with other Customer Success employees to implement scaling efforts (automation, new tool integrations, reporting) as required by a growing customer base

            Requirements

            Required Qualifications:

            • Bachelor Degree in Computer Science, Information Systems, or similar field or related discipline OR equivalent experience
            • Excellent knowledge of a wide variety of security solutions and technologies, including deploying and troubleshooting: JBOSS, MySQL, SAP HANA, Linux, Windows Server, Network architecture/implementation/configuration experience, Firewall technologies, proxy technologies
            • Comfortable following written technical instructions for various technologies and identifying/pursuing fixes as needed
            • 3+ years customer-facing experience in the computer network security industry
              Organization skills to manage and coordinate a schedule with multiple competing stakeholders
            • Customer facing skills to ensure proper communication when preparing, conducting, and concluding onsite deployments
            • Experience supporting and troubleshooting custom enterprise software, Desk.com and JIRA experience preferred
            • A passion for problem solving and an eagerness to learn new technologies/skills
            • Excellent verbal and written communication skills, with the ability to discuss abstract or technical concepts
            • The ability to work with internal and external parties spanning a range of positions and technical expertise
            • Above average organizational skills, and a “self-starter” mentality as well as great attention to detail
            • Above average time management skills and the ability to work with little supervision

            Desired Qualifications:

            • Comfortable leveraging API integrations (SIEM, Firewall, Intelligence feeds, etc.) and working with a variety of technologies in a dynamic customer environment
          • 6 days ago

            Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization. 

            You will be working with our largest, high growth customers to ensure they are successful. You will do this by building strong relationships, helping them find long term solutions, and overcome any roadblocks. You’ll understand their goals, immerse yourself in their business, and give them the best practices to achieve success. This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must. 

            The perfect fit will be highly motivated with strong communication skills, a passion for helping people, an interest in problem-solving, and the versatility to work on a variety of projects. 

            Responsibilities

            • Run one-on-one, best in class calls with our customers
            • Strategize with customers on marketing strategies to drive growth
            • Become a critical voice on the team in iterating on our customer journey 
            • Build strong relationships and brand loyalty with our customers 
            • Design creative and new ways to connect with customers to fuel growth
            • Triage technical issues with the customer and the Postscript team 
            • Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge

            What We'll Love About You

            • 4+ Years in a high growth customer-facing role 
            • Passion for helping customers and being a teacher 
            • Balanced - detail & process-oriented, while also a people-person
            • Outstanding follow-through
            • Deep understanding of e-commerce and e-commerce trends 
            • Proactive problem solver who isn’t afraid to break things 
            • Comfortable with ambiguity, grabbing the bull by the horns, and not being afraid to fail
            • Ability to make any customer smile and deliver a great experience
            • Receptive to feedback and quick to iterate 
            • Several years of experience in a remote-first role

            What You'll Love About Us

            • Happy customers who want your product
            • Opportunity to join a rocket ship in its early stages
            • Lots of room for growth – we empower our people then get out of their way
            • Fun – we're passionate and enjoy working together
            • Transparency - we’re open about the state of the business and take mentorship seriously
            • Empathy - we care about our employees and our customers - no room for jerks
            • Fast-paced, growth-focused environment
            • Travel - we get the whole team together in fun locations 3 times/year
            • Remote culture - work from home (or wherever)
            • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
            • Pick your own equipment/work set up
          • Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization. 

            This role will be the first face our Mid Market and Enterprise customers talk with, guiding them through the Postscript setup. You will be responsible for implementing, troubleshooting, and following up during the customer ramp period. This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must. 

            The perfect fit will be highly motivated with strong communication skills, a passion for helping people, an interest in problem-solving, an and the versatility to work on a variety of projects.

            Responsibilities

            • Run one-on-one, best in class onboardings with our customers
            • Strategize with customers on marketing strategies to drive growth
            • Become a critical voice on the team in iterating on our customer journey 
            • Build strong relationships and brand loyalty with our customers 
            • Design creative and new ways to onboard customers to fuel growth
            • Follow up with customers to ensure their technical issues are resolved
            • Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge

            What We'll Love About You

            • 2+ Years in a high growth customer-facing role 
            • Passion for helping customers and being a teacher 
            • Proactive problem solver who isn’t afraid to break things 
            • Ability to make any customer smile and deliver a great experience
            • Receptive to feedback and quick to iterate 
            • Several years of experience in a remote-first role
            • Experience with e-commerce and digital marketing is a plus

            What You'll Love About Us

            • Happy customers who want your product
            • Opportunity to join a rocket ship in its early stages
            • Lots of room for growth – we empower our people then get out of their way
            • Fun – we're passionate and enjoy working together
            • Transparency - we’re open about the state of the business and take mentorship seriously
            • Empathy - we care about our employees and our customers - no room for jerks
            • Fast-paced, growth-focused environment
            • Travel - we get the whole team together in fun locations 3 times/year
            • Remote culture - work from home (or wherever)
            • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
            • Pick your own equipment/work set up
          • Prezly is growing! We are hiring a Customer Support Manager to offer awesome support to our customers.  Everyone in the team has 1 client day per week to ensure we understand the challenges of our customers. This has the positive side effect that we all know the product inside out and a 20 person pool of people helping our clients. Engineers fix bugs during those days, marketing people update documentation, designers add visuals to the knowledge base etc..

            We're looking for a person that is a customer support person first, additionally writes documentation, improves processes and teaches the team to do better support. 

            Prezly aims to be the go-to software solution for PR and communications professionals, giving them the power to manage their contacts, publish news, and pitch stories all from one place. We have strong opinions on why people should care, but we need help driving the right audience to our website. This role will amplify your career. From taking on new challenges to following the lead of incredible mentors, we promise you will grow, learn, and make a difference to our business – and the industry. 

            You will need to be able to work independently and remote. That being said we already have a functioning remote team in place and the right tools to make you an essential part of it. 

            You’re good at:

            • Helping customers with their issues, or find workarounds

            • Train the rest of the team to do improve their support efforts

            • Working closely with the product team on customer feedback/bugs

            • Handling upsells and renewals 

            • Onboarding and training new clients 

            Extra awesome:

            • You love inspiring others with enthusiasm

            • You have a “never say never” attitude

            • You have experience working at a SaaS company

            What you’ll need

            • At least 5 years’ experience in similar roles

            • A good mindset for understanding customer needs 

            • Attention to detail, excellent organisational skills, and good time-management skills

            • Excellent communication skills with high energy and a positive attitude

            Why join us

            • Competitive salary

            • Great tools: At Prezly you’ll get to choose your own gear and tools.

            • Flexible hours: There’s a life outside of work. That’s why our distributed team works from where they want when they want. And they get tons of work done.

            • Unlimited vacation time: We evaluate on value, not on time spent behind desks. Employees can take as many holidays as they need. This way they bring their A-game to the job.

            • Visits to Leuven: A few times per year the entire team gets together in the office in Leuven, the world’s capital of beer. We’ll fly you in so you can have fun with the team.

          • 3 weeks ago

            What we’re building

            At Tidelift, our mission is making open source software work better—for everyone.

            We see a world where software development teams get better maintained, more dependable software, and open source creators can get paid for the incredible value they create.

            Tidelift is the largest provider of commercial support and maintenance for the community-led open source software behind modern applications. We partner directly with independent project maintainers to make it safer and easier to build with open source, so engineering teams can create even more incredible software, even faster. 

            We're well-funded and growing fast. You will play a large role in tackling challenging problems and helping build the company, while learning alongside our experienced team.

            Find out more about us on tidelift.com or read about us in Wired or Business Insider.

            The role

            As a part of the customer success team at Tidelift, you will be responsible for working with customers to ensure they are successfully using our product, adopting it widely in their enterprise, increasing product usage, and are continually getting business value from Tidelift. Your work will help Tidelift to achieve high levels of customer satisfaction, strong renewals, and growth within the account base. 

            You will work closely with existing customers to discover their technical challenges and business objectives, and then help them use Tidelift to achieve their goals. You will also own the process of working with our sales team to get new customers onto the platform and using the product. Finally, you will work with our product, engineering, and marketing teams to share your experiences and help us improve our product.

            What you'll do:

            • Speak with customers to understand and document their goals and objectives
            • Deploy and on-board new accounts
            • Create success metrics and develop a strategic success plan to achieve the customer goals and objectives
            • Become a domain expert on Tidelift’s solution 
            • Be the customer’s technical point of contact throughout the entire customer lifecycle (sales, implementation, adoption, proficiency, expansion, renewal)
            • Work with customers to integrate Tidelift’s managed open source analysis into their build and deployment pipelines
            • Coach customers to be product experts and train their teams on Tidelift methodologies so they become increasingly self-sufficient
            • Bring what you learn from customers back to the rest of the organization to improve the experience for everyone.

            You could be a great fit if you have these or similar experiences (even if you only have a few of these attributes, please feel confident applying anyway as we are quite flexible):   

            • 3 - 5+ years of experience in a customer facing technical role
            • Experience designing and implementing repeatable customer success processes from the ground up
            • Experience within a software-as-a-service businesses
            • Understanding of the software development life-cycle and the day-to-day job of a software developer or team manager
            • Eager to learn and explore the technical side of open source
            • Strong communication and interpersonal skills
            • Self-motivated and proactive team player

             Our values

            We’re trying to build a healthy, values-driven culture. We want to be:

            • Optimistic: We see an amazing future ahead, and want to inspire others to share in it. This is both internal—building each other up and looking for the best in people—and external—we know open source is awesome, and we want to make it even better.
            • Practical: We know words and ideas alone won’t change lives. We help people most by creating a pragmatic, viable, and sustainable business that works for everyone. So we care about usability, design, and honest assessment of costs and benefits.
            • Additive: We want an environment that encourages and inspires growth, both for individuals and for the open source community as a whole. That means embracing a growth mindset, and valuing culture add over culture fit.
            • Inclusive: We believe technology will be stronger when it better reflects the voices and ideas of society as a whole. So we want people from different backgrounds and experiences to not just be represented, but to be heard, valued, and flourish. We do not tolerate discrimination or harassment.

            Logistics

            In this role, you would have the option to work remotely from the US or from our offices in Boston, MA or Raleigh, NC.

            We believe in the urgency of our mission and the importance of doing good work, but also know this is a marathon and not a sprint. Hours can be flexible within reason if necessary to meet personal needs (like child, medical, or elder care).

             

            Compensation, benefits, and career

            Compensation is competitive with other Boston-area startups, including health insurance, flexible vacation, 401(k), short-term disability, parental leave, and equity.

            We invest in every employee’s growth, and support professional development that aligns with your goals and how you learn best.

            How to apply

            Fill out the form below. We'd love it if you add a thoughtful note about your goals and your background. We’ll get back to you promptly!

            Please note that we are not looking to hire contractors.

          • 4 weeks ago

            Overview:

            We take support seriously. It's the human face of our product. We believe that every support ticket is an opportunity to convert a frustrated, confused, or curious customer into a delighted, long-term champion of our company.

            We're looking to add a new support specialist to our team. This person will work with customers to help solve their problems, surface learnings to the rest of our team, and help design systems to scale our support experience.

            We're looking for someone with a unique set of skills: extraordinary human interaction abilities—the kind of person who can turn a frown into a smile—and operational excellence. In this role you'll have the freedom to design a delightful experience and shape the systems we use to deliver it. You'll play an essential role in evolving our product, company, and culture.

            We expect you to bring passion and enthusiasm to every interaction with our customers and team.

            Qualifications:

            • 1-2 years of customer support experience for tech products (required)

            • Enthusiastic passion for helping customers

            • Strong communication skills

            • Highly organized and thorough

            • Passion for our product (which you can download here)

            Day to day:

            • Handle inbound support tickets via Intercom and monitor support team KPIs

            • Assist with building our internal support admin tool, support knowledge base, and documentation

            • Work cross-functionally with engineering to address bug/issues, with product on new feature development, and with growth on running user interviews

            • Collaborate with a small team of customer support specialists

            This job is open to anyone, anywhere in the U.S., but we'll need you to work an EST schedule.

          • We’re seeking a hard-working Customer Support Specialist to help customers troubleshoot tricky (and not-so-tricky) problems all day, every day. This is an entry-level position, but prior experience working with customers is a must. The ideal candidate is comfortable switching gears quickly, and passionate about helping people. We pride ourselves on amazing customer service. In this role, you’d be the heart and soul of SimpleTexting.

            About Us

            SimpleTexting is the leading web-based platform for SMS marketing and business texting. Our software gives organizations the ability to send marketing campaigns, share important alerts, and provide 1-on-1 customer service using text messages. Thousands of organizations in North America rely on SimpleTexting to connect with their audiences. Our clients include Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, schools, and more. And with a powerful suite of features that includes segments, autoresponders, data collection and analytics, our platform is designed to help businesses start and scale their engagement through SMS.

            Responsibilities

            • You’re a superhero, but with a computer instead of a cape. You’ll clarify the customer complaints, determine the cause, select and explain the best solution, then follow-up to make sure the issue is resolved. The whole enchilada.

            • Respond to email tickets, online chat or phone calls to help SimpleTexting customers with their issues

            • Participate in writing excellent help documentation—both for internal use and for our customers

            • Log tickets with the development team and escalate appropriately based on the impact of the issue

            • Become a SimpleTexting power user—before you can support others, you must know the product yourself

            This Role Is For You If

            • You love to talk, actively listen, and build relationships

            • Multiple chats and calls happening at once doesn’t make you sweat

            • You thrive in fast-paced environments

            • You’re as comfortable hopping on the phone as you are writing super clear emails

            • Investigating issues when you don’t have enough info to resolve them is your idea of fun

            • Going above and beyond for customers gives you a warm and fuzzy feeling

            • You have no shame geeking out about business and technology

            Required Qualifications

            • English is your primary language. Secondary languages are a plus.

            • At least 1 year of experience working with customers

            • You can translate technical ideas for non-technical audiences

            • Demonstrable critical thinking, communication, and creative problem-solving skills

            • Ability to learn new software platforms quickly

            • Self-starter, positive attitude, ability to continuously develop and adapt to a growing team

            • Highly organized. You can manage and prioritize several different projects.

            • Familiarity chat and CRM platforms

            Bonus points:

            • Bachelor’s degree, preferably in a related field of study

            • 2+ years in customer support role

            • Location

            • Remote

            • You’re welcome to join us at the office if you’re in Miami!

            Compensation and Benefits

            • Above market compensation commensurate with your proven abilities

            • Unlimited flexible time off policy

            • Remote

            How to Apply

            Follow this link to apply: http://bit.ly/2TYNp1R

          See 3 more Customer Support / Customer Success jobs
        • Design (30) Design rss feed

          • Abstract is a design workflow platform for teams to version, manage, and collaborate on design files. Since launching in July 2017, over 5,000 design teams across 75 countries have adopted Abstract, including teams from Cisco, Intuit, Spotify, Salesforce, Instacart, OpenTable, and more.

            At Abstract, we are actively working to build a diverse and inclusive organization. Here, diversity includes age, economic class, educational background, ethnic variance, familial status, gender, gender expression, gender identity, marital status, national origin, religious affiliation, sex, sexual orientation, transgender status, or veteran status.

            Abstract is headquartered in San Francisco but many of our teams and roles are remote-first (US-based only at this time). If you have a passion for rolling up your sleeves and have a strong, team-player mentality, we’d love to hear from you!

            Key Responsibilities
            • Operate as a design generalist, owning problems from beginning to end; translating research insights into ideas that form new features, then designing the workflows and detailed interactions to bring those ideas to life
            • Work cross-functionally with engineering and other stakeholders to arrive at the best possible design solutions
            • Own the end-to-end design process from low-fidelity sketches and user flows, wireframes and prototypes, through to pixel-perfect comps
            • Work closely with developers to ensure that the finished product aligns closely with original designs and maintains a high standard of quality
            • Contribute to the maintenance and evolution of a library of design patterns
            • Evangelize design best practices and design rationale with stakeholders, and help inform product decision-making
            • Identify metrics to measure design success and work with product and analytics to track them
            Skills and Experience
            • 5+ years of experience working with in-house design teams
            • Experience designing and shipping digital tools and complex systems
            • Experience designing enterprise software offerings
            • Demonstrated comfort with an iterative design process that includes seeking out and acting on feedback to continually raise the bar
            • Strong cross-functional collaboration and communication skills with extensive experience collaborating with engineering to ship products
            • Ability to operate in a fast-paced environment, often wearing multiple hats
            • Ability to shift gears and pivot based on customer needs
            • Continuous improvement of your workflow and learning new tools
            • Actively paying attention to trends in the community and forming opinions on the future of design

            As part of the interview process, be prepared to present a portfolio of your previous work. We’re particularly excited to see how you approach problem-solving, decision-making, and process to see how you arrived at your final designs. We’re looking forward to meeting you!

          • Defiant (US only)
            2 days ago

            We are looking for a contract UX Designer to create web experiences that are intuitive, attractive, modern and usable.

            In this role, you should be an analytical and creative designer who is able to understand the value an application offers to the end-user, the challenges of making that value available in an intuitive way, and you should be able to come up with creative ways to solve that challenge.

            A strong portfolio of successful UX and other technical projects is essential. You will also need to be technical enough to have an informed conversation with the engineering team about the application, how it works and the technical challenges of creating user interface flows and elements.

            Ultimately, you will make our products more user-friendly and intuitive to attract and retain customers.

            This role will have you working on a specific product within the Defiant team. We'll share more details with top candidates and ask for a brief proposal.

            Activities

            • Plan and conduct user research and industry analysis
            • Interpret data and qualitative feedback
            • Create user stories, personas, and storyboards
            • Determine process flow with an eye for reducing friction
            • Create prototypes and wireframes
            • Conduct usability testing

            Responsibilities

            • Combine UX thinking with design execution, to produce usable and intuitive user interfaces that drive conversions
            • Plan and run user tests and other design research to inform design decisions
            • Collaborate with the rest of the team to ensure visual cohesion and engineering efficiency across all user touchpoints
            • Communicate design solutions to engineers and stakeholders
            • Design and prototype elegant solutions for web and mobile apps
            • Understand user needs
            • Work within brand guidelines to create layouts that reinforce a brand’s style or voice through its visual touchpoints

            Skills and requirements

            • A strong command of contemporary UX design tools
            • Experience with usability testing
            • Background in designing for web-based interfaces with proven mastery of responsive design
            • Problem-solving and analytical skills with attention to detail
            • A solid foundation in layout and design
            • A solid technical background and knowledge base

            Company Culture

            You'll work with a team that is friendly, fast-moving, and highly capable with a sense of humor. There's no micromanagement here—we trust that you will see tasks through to completion and communicate with your fellow team members when needed or ask for help when needed.

            At Defiant, ‘trust’ is the attribute we value most highly among our team members.

            Additional Information:

            • This contract role is contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a contract offer with the company.

            Requirements

            • A proven portfolio covering both digital and print design.
            • An online portfolio or samples of work demonstrating experience creating user-centered design solutions.
            • Ability to follow brand guidelines and use good judgement to produce digital and print content.
            • Ability to quickly understand and grasp topics and concepts related to the web security industry.
            • Strong verbal and written English skills.
            • Effective time management and attention to detail.
            • An enthusiastic “everything is possible” attitude. Ability to see opportunity when problems arise.
            • A fast and reliable internet connection.
            • Note: This contract role is contingent on successful completion of a background check. The results of the background check are considered as they relate to the position and do not automatically disqualify someone from a contract offer with the company.


            • Flexible/remote work role

            • Join an experienced tech & product team

            Ukufu* (pronounced oo - koo - foo) is a new AI powered content aggregation mobile application for professionals. 
            Ukufu version 1.0 has recently been launched for Android and iOS! 
            We recently closed a round of seed funding from a couple of smart and supportive investors, and we are excited for the next stage of our journey! 

            Watch a short message from Josephine Pinto, the Ukufu Product Manager who you will be working with:
            https://www.youtube.com/watch?v=CwO2g8CWpHc

            Our mission is bold:

            Build an intelligence layer around the 10 000 English news-related content pieces that get published daily. Then use this layer to power an easy-to-use category based content aggregation app that helps professionals efficiently consume content across multiple content sources.

            We believe that there is a big opportunity to improve the breadth and depth of content consumption for professionals.

            View a quick overview of our product here:
            https://www.youtube.com/watch?v=aN9GNm0WCD0&feature=youtu.be 
            or download the app at http://ukufu.com.

            Over the next 6 - 12 months, we will be focussed on stage 1 of building out our product - working closely with users to build something amazing that we can then scale up in stage 2 - building the product into a sustainable profitable business.

            Our headquarters are in the Sydney CBD, but we have team members around the world.  This role requires a daily 5 hour cross over time with the Sydney Australia time-zone. 

            Our remote-friendly work culture and processes have been in place for a couple of years (some of our team used to work together on a product that reached over 4 million users) and our distributed team structure is working well.
            We work hard at fostering a focused and friendly workplace, where team members are able to do their best work.

            We are looking for someone with outstanding web production experience, a mature attitude, a product flair, and a preference for working with a small smart team, to join us in the role of Web Production Assistant at Ukufu.
            You will work with the Ukufu Product Manager and other members of the team.  

            The role:

            You will be working with the Ukufu Product Manager on a wide variety of projects relating to the build-out and go to market strategy of our app.  You will be involved with everything from assisting with Social Media posts, to cleaning up data feeds, to writing copy for product updates and helping with customer service.  This is a diverse role that would appeal to someone who likes variety in their day to day work. 

            • At least 5 years of relevant experience in a web designer/web production/social media or similar related role.

            • University Degree or equivalent industry experience.

            • Working knowledge of HTML/CSS.

            • Familiarity of working with images for the web and experience with Adobe products or similar.

            • Experience working with CMSs to update websites/blog.

            • Strong writing ability.

            • Experience with website/mobile app testing.

            • Familiarity working with Excel or similar. 

            • Exceptional attention to detail.

            • Mature attitude.

            • Experience working remotely - access to high-speed reliable internet and a quiet workspace for video calls. 

            • At least 5 hour work time cross over with Sydney.

            Bonus Skills:

            • Video and / or audio editing experience.

            • Experience using Social Media for marketing, communication and branding purposes.

            • Strategic marketing experience.

            • Graphic design experience.

            • Customer service experience.

            Our application process usually includes a chat with the Product Manager, a short take-home task, then a chat with an additional Ukufu team member. 

            * Ukufu comes from the Zulu word Ukufunda, which means “to learn”.

          • 8,300 students drop out of school every single day. We're looking for people to help us change this.

            About us

            Remind, the leading communication platform in education, helps educators reach students and parents where they are: their phones. With nearly 30 million active usetrs, we’re one of the fastest-growing companies in education technology, but we have our sights set on something bigger: giving every student the opportunity to succeed.

            Design at Remind

            The design team creates elegant, user-centered experiences that solve gnarly problems. After all, connecting millions of people through a behavior as straightforward as chatting requires serious simplicity. This takes hard work, honesty, and finely-tuned communication with each other. We take pride in our craft and look to our users first for inspiration. We’re looking for a designer who can humbly approach this problem space and come out the other end with a confident narrative that describes the communication platform of tomorrow.

            You may be a fit for this role if you:
            • Have 3+ years of experience shipping products at a tech, product-driven company
            • Can reduce complex problems to simple narratives and solutions that strike the right balance between flexibility, power, and ease of use
            • Are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
            • Consistently iterate through refinements in your work to the finest details
            • Love working with other designers to help them learn and grow—and have them help you learn and grow
            At Remind you will:
            • Embrace complex design problems and drive simplicity through elegant solutions
            • Craft user-centric designs across platforms by incorporating insights from both qualitative and quantitative data—be data-informed and opinionated
            • Partner with engineers, designers, researchers, and product managers to build products and features from conception to launch
            • Contribute to the vision and overall strategy for our products
            Benefits and perks
            • Competitive salary and equity
            • 401K
            • 100% health coverage for you and your dependents
            • Open vacation policy
            • Paid parental leave
            • Parking and commuter benefits

            Remind is an equal opportunity employer, and we're committed to diversity and inclusion in the workplace. We aim to represent the students, teachers, and parents we serve, and we welcome, support, and empower all the diverse individuals in our community.

          • 5 days ago

            Who We Are

            Process Street is a SaaS platform that helps companies manage their processes and workflows to make recurring work fun, fast, and faultless. We are a lean, flexible, 100% distributed team that relies on systems to improve output 10X. Process Street is backed by leading investors, including Accel, Salesforce, and Atlassian. 

            A distributed team means freedom and flexibility: All 40-plus of us work wherever we’d like—reliable internet access is our only requirement. Spread across 9 time zones in 10 countries, we sign into Slack and open up our work tools on the schedule that fits our lives best. We communicate asynchronously, work autonomously, and take ownership of our work. Distributed work isn’t for everyone, but if it fits your management style, it’s a life-changing benefit.

            Camaraderie from afar: Being 100% distributed doesn’t stop us from getting to know each other— we have daily conversations in chat, weekly “coffee” pairings with coworkers, and once a year we all come together for an all-team retreat.

            Our values: As a small, nimble company, we want our employees to feel empowered to make decisions and define the future of our company, so our values include:

            • Act like an owner (Agency!)
            • Default to action (Processes are great; bureaucracy isn't!)
            • Focus on the process (See? Great.)
            • Practice prioritization (There are an infinite number of useful things to do. We trust you to pick the best ones.)
            • Pay attention to details (Our customers count on us!)
            • Over-communicate everything. Twice (See what we did there?)

            The Opportunity

            We’re looking for a Product Designer to ‘own’ design who is excited about the opportunity of building Process Street from the ground up. You should have a strong portfolio of professional design projects that focus on simple UI and intuitive UX.

            What You’ll Do

            • Promote and deliver exceptional user experience design from discovery to delivery
            • Design and deliver wireframes, user journeys, hi-fidelity mockups and prototypes optimized for web and mobile interfaces
            • Conduct user interviews, usability testing, and analysis
            • Contribute to and help maintain our design system
            • Partner with our engineers, product managers, and stakeholders to oversee user experience for features from conception to launch

            About You

            • You should have a portfolio showing UX problem solving and great visual designs
            • Must demonstrate a clean, simple design aesthetic coupled with a passion for pixel perfection and usability
            • Ability to thoughtfully present and defend your designs and to communicate complex processes
            • You jump in and learn what you don’t know
            • You thrive in fast-paced environments and know how to switch hats and fill in the blanks when needed
            • Excellent communicator who can clearly articulate design decisions from the user’s perspective, while backing it up with research and data
            • Excellent verbal and written communication skills in English

            What You’ll Bring

            • 2+ years of commercial experience in UX/UI Design
            • Experience in using UX design best practices to design solutions and an understanding of mobile and responsive design 
            • Expertise in standard UX software such as Sketch and Invision
            • Experience designing digital apps and systems; you have helped ship products before, ideally in the SaaS/B2B space

            Bonus Points For 

            • Design systems experience
            • Working knowledge of HTML5/CSS3 and ability to communicate with engineers when handing off designs 
            • UI interactions with just-right animations and transitions
            • Data visualization, dashboards, and reporting
            • An understanding of Business Process Management and Workflow automation

            Diverse Teams Build Better Products

            Legally, we need you to know this: 

            Process Street does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

            But we want to add this:

            We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

          • 1 week ago
            Articulate is looking for a product designer who lives to create amazing customer experiences. We’ve just launched a new product (and brand) calledrise.com, and we’re really excited to hire a talented designer to join our product team. Never heard ofrise.com?Check out this video.
            If you’re a multi-talented individual who thinks about product development holistically and has great design and UX instincts, you’ve come to the right place. For this position, interaction design capabilities are paramount. As a member of our team, you’ll produce intuitive experiences by creating efficient user flows, detailed wireframes, innovative pixel-perfect visual designs, and interactive prototypes. You’ll work alongside development teams and fellow product designers to bring awesome products and features to life. We’re a small design team, so while your main focus will be on Rise, the ability to wear multiple hats and shift contexts quickly is key.

            What you'll do:
            • Craft efficient user flows, thoughtful wireframes, and high-fidelity interaction designs
            • Create detailed design specs with all manner of states considered, well-annotated and ready for handoff to our product development team
            • Support your designs with animated and sometimes interactive prototypes when needed to demonstrate an interaction
            • Serve as a working member of a swiftly moving cross-functional team working on multiple projects at one time
            • Meet with the executive team regularly to discuss product and transform product insights into intuitive, user-friendly application features
            • Conduct lightweight research of the competitive landscape and learn from user feedback
            What we're looking for:
            • An experienced product designer with at least 5 years’ professional experience in fully responsive web environments
            • Someone with a passion for amazing product design and an appreciation for elegant user experiences 
            • A well-spoken, humble creator who can present ideas effectively
            • A highly motivated individual who is self-directed and has high attention to detail
            • An outstanding team contributor who can provide a thoughtful viewpoint on product design in a flexible and easygoing way—you are well-versed in giving and receiving feedback constructively
            • An open-minded thinker who’s constantly in search of engaging, usable interaction patterns and cutting-edge design work in the real world
            • Skills in Sketch, Zeplin, Principle, Photoshop, and Illustrator are a must
            About Articulate

            Articulate is a highly successful, fully remote software company that’s changing the way the world learns. Our award-winning e-learning tools are used by 98,000+ organizations across the globe to create engaging online and mobile courses. Our customers include 93 of the Fortune 100 and 19 of the top 20 U.S. universities. And our online community of 800,000+ members is the largest, fastest-growing community in the industry.
             
            We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We’re all free to exercise our crafts the best way we know how to reach our goals as individuals and teams. Each and every one of us is focused on producing results that directly impact the company’s success. And we all strive to do what’s right by people, both internally and externally, instead of taking the shortest route to the highest profits.
             
            We honor people’s humanity in all of our disparate experiences and social locations, accepting each person as an individual with a story worth listening to and honoring. We believe that honoring everyone’s humanity means being committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position.

             
          • Doximity is transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients. We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build the future of healthcare.

            Doximity's Video Production team creates engaging content about our clients' products through short video animations. We work collaboratively with a group of writers, editors and client success managers, and we all strive to create content with a high production value that is informative, polished and engaging. Our team is expanding and we are looking for a motion graphics designer to join us full-time either from our San Francisco, CA office or remotely. This will primarily involve developing motion graphics and levering existing client content to create social videos for distribution on our platform, and will not involve film production or live shoots.

            This position requires project leadership and comfort in a very fast-paced environment. The successful candidate will have prior agency or healthcare industry experience and must be an excellent communicator, comfortable interacting with both internal teams and external clients.

            How you’ll make an impact:
            • Work independently managing multiple project priorities and deliverables
            • Create storyboards and bring to life the clients' brief to ultimately deliver high quality digital media
            • Animate various styles of motion graphic elements, including but not limited to: charts, infographics, text, logos, images. 
            • Enhance already produced live-action videos with engaging animations that help drive the narrative
            What we’re looking for:
            • 5+ years of professional motion graphics experience 
            • A strong storyteller and designer with an online portfolio showcasing your work (specifically, video reels including motion graphics)
            • Animation/motion graphics reel or portfolio showcasing your commercial/corporate video work and strong technical skills, design aesthetic, and awareness of current media trends
            • Strong sense of timing, pacing and movement in all animations
            • Advanced knowledge of Adobe Creative Suite, specifically After Effects, Illustrator, Photoshop, Apple Keynote
            • Experience developing project briefs and scripts into storyboards
            • Ability to follow brand design guidelines and ensure visual identity across all media
            • High attention to detail
            • Self-management and motivation to keep projects on track
            • Strong communication and collaboration skills 
            • Great customer service with emphasis supporting the corporate sector and the ability to deal with client issues quickly and positively, seeking assistance when required

            Bonus Points:

            • Experience working with and editing audio files
            About Doximity

            We’re thrilled to be named the Fastest Growing Company in the Bay Area, and one of Fast Company’s Most Innovative Companies. Joining Doximity means being part of an incredibly talented and humble team. We work on amazing products that over 70% of US doctors (and over one million healthcare professionals) use to make their busy lives a little easier. We’re driven by the goal of improving inefficiencies in our $3.5 trillion U.S. healthcare system and love creating technology that has a real, meaningful impact on people’s lives. To learn more about our team, culture, and users, check out our careers pagecompany blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us!

            Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

          See 23 more Design jobs
        • Marketing / Sales (16) Marketing / Sales rss feed

          • SnapEDA is the Internet's first and leading parts library for circuit board design. Each year, over 1 million PCB designers around the world use SnapEDA to design electronics faster, making everything from smartwatches, to drones, and robots. By providing ready-to-use "blueprints" for design, our library shaves days off product development, allowing designers to focus on optimization and innovation.

            As a Marketing Engineer at SnapEDA, you'll be responsible for growing awareness of this amazing resource for electronics engineers. Your responsibilities will include generating market awareness, defining positioning and marketing strategy, working on launch campaigns of new features, and driving relationships with partner companies. Also, you'll be managing personnel and coordinating tasks.

            Responsibilities:

            • Create ambitious content plans to boost our SEO and social media efforts
            • Develop, manage, and execute on our marketing editorial calendar, from social media, to press, to content marketing, tradeshows, advertising, and any other ways to generate awareness
            • Create or coordinate content creation as needed (tutorials, blogs, videos, and tweets)
            • Create media to accompany content, including images, gifs, quotes, and platform-specific graphics
            • Report weekly to celebrate the social and content wins on our team. Communicate the key marketing KPIs using analytics tools (like Google Analytics, Mixpanel, etc.). The ability to comfortability present data and report to the team is important
            • Running advertising, based on an understanding of customer lifetime value, and customer acquisition costs
            • Manage and grow our bi-weekly newsletter
            • Forming win-win partnerships with companies to drive traffic/signups on SnapEDA
            • Creating new landing pages
            • A/B testing messaging to better convert users
              • Engineering degree or other technical degrees. The successful candidate will be both managing and executing content creation, therefore domain knowledge or ability to learn quickly is required
              • At least 2 years of experience in a similar role
              • Excellent verbal and written communication skills in English
              • Knowledge of Google Analytics
              • Good eye and appreciation for thoughtful design
              • Ability to think strategically and creatively, juggling several simultaneous tasks
              • Organized, self-managing, team player. Working well collaboratively is a must
              • Has a firm grasp of social media trends and how each major platform differs
              • Knowledge of social analytic tools for measuring the impact of social media program and ROI
              • Highly driven and a strong sense of urgency since the candidate will be measured by their ability to grow signups
              • Resourceful and tech-savvy
              • Located outside the United States
            • 3 days ago
              About Rainforest
              Rainforest QA is an on-demand QA solution. It’s our mission to enable development teams to deliver bug-free software while moving at the speed of continuous delivery. We're a truly a global team with a physical footprint in San Francisco, allowing us to bring together the best and most diverse talent. Our commitment to the distributed team model and to our company values has earned us multiple culture and workplace awards and helped us build a diverse team of individuals working toward the same goal: change the way QA is done. Visit our website, our instagram and our twitter feed to learn more about our company.

              A quick product explainer video can be found here.

              Awards
              - Inc. Best Workplaces 2018
              - Forbes 2017 - The Cloud 100 - World's best cloud companies
              - Great Place to Work Certified 2019

              About this Role
              As our Head of Growth, you will be accountable for growth, revenue, and profitability of our app. Working with other cross-functional teams, you will develop and execute a comprehensive strategic plan to identify and drive activities impacting revenue growth for the company. We've recently adopted a low friction, product-led go-to-market strategy and there are lots of opportunity to orchestrate and automate customer acquisition, expansion, and retention activities. We're looking for someone with both the right experience and enthusiasm to break new ground and help innovate more effective growth strategies with us.

              - Develop a strategic customer acquisition and retention roadmap to hit growth targets and maximize long-term ROI
              - Plan campaigns from idea to results; owning objectives, tools, team, progress, and reporting
              - Own the infrastructure and instrumentation needed for rapid growth; evaluate tools, build models, testing capabilities, KPI dashboards
              - Use analytics, customer data, and predictive scoring to identify high-growth customer segments
              - Create and qualify leads through initiatives including SEM, content marketing, nurture programs, partner marketing, social media, email campaigns, webinars, and other channels
              - Drive continual improvements in lead conversion rates, close rates, and funnel velocity
              - Collaborate to build reports and KPI dashboards to provide visibility into marketing spend
              - Think creatively about new ways to reach customers and increase relevance; execute experiments to prove your hypotheses

              Q&A with the CEO
              View some short clips of our CEO Fred Stevens-Smith talking about this role:

              About You
              Must Haves
              - You're passionate about and experienced in growing SaaS products
              - You have at least 5 years of growth or demand generation experience, preferably with a low touch, product-led SaaS company
              - You've owned KPIs and have been directly responsible for creating and executing plans to drive growth
              - You have prior demonstrated experience and comfort working with cross-functional, high velocity Product teams
              - You have outstanding analytical skills, with preferably a Technical or MBA degree

              Other Differentiators
              - You have experience growing products that sell to developers or other technical audiences
              - You've worked at a fast moving startup
              - You have previously successfully worked in a remote, distributed team

              How we'll reward you
              - Flexible, remote work options
              - Generous vacation time
              - Competitive compensation and stock options
              - Professional development, career coaching, and conference attendance
              - 3 offsites per year: every ~4 months we arrange an offsite for the whole company to get together so we can get to know our colleagues better and understand what we need to do. The location is ever changing, so you will get to see some new places! Our last offsite was in Kuala Lumpur, Malaysia.

              Our Values
              We are intentional about culture, and these are the highest level ways we have come up with to describe how we work and interact.

              😇 No BS, No Ego
              We are radically candid with each other in every interaction. This means a lack of politics, a lack of showboating, a lack of BS. This also means brevity, clarity of thought, and clarity of communication. We give and take feedback without ego, with the knowledge that we all are operating with good intent. No ego is the check system to balance no BS and keep it kind. No ad-hominem attacks.

              🐢 1% better every day
              Continuous improvement is what motivates us. We design our product, our organization and our careers to be continually improving. Mistakes are only bad if they are repeated. Experiments are only wasted if they are not learned from.

              🛠 Own the journey
              We are all owners. We demand that of each other. The journey we own is threefold: our customers’ journey, our tribal journey and our personal journey. Our reason for existence is to nail our customer journey, so that we can scale our tribe’s success.
            • Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

              Fastly’s customers’ use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travellers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real-time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

              We’re building a more trustworthy Internet. Come join us. 

              Solutions Product Marketing Manager

              As a Solutions Product Marketing Manager, you will play a critical role in defining and advancing the Fastly value proposition across one to two key industries. You will become an expert in your markets, developing end executing upon integrated go-to-market plans. This role requires close alignment with sales, demand generation, product management, and client services teams, driving cross-functional team projects and creating critical content to enable customer success. Our product marketing team is growing quickly, and we are looking for someone who is excited to play a critical role in driving sales success in these industries.

              What You'll Do

              • Develop go-to-market strategies, identify impactful solutions and use cases, contribute to thought leadership, and open up new market opportunities for target industries
              • Work continuously with industry-specific sales, sales engineering, and product teams to create compelling messaging that aligns to our product value propositions
              • Deliver sales trainings and create sales tools to disseminate information across the team
              • Support Fastly’s industry-specific demand generation campaigns by creating high impact assets including white papers, solution briefs, webinars, infographics, landing pages, and blogs
              • Become a subject matter expert at Fastly in 1 to 2 core industries, engaging closely with corresponding industry-focused sales teams and sales engineers and representing us at industry events
              • Stay abreast of industry trends and developments through ongoing research and analyst engagements and leverage insights to develop targeted messaging
              • Create buyer personas for your industries in order to articulate their concerns, identify buying trends, and ultimately understand how Fastly can help address their needs

              What We're Looking For

              • 4+ years of proven track record in delivering highly technical products to an enterprise buyer
              • Strong analytical abilities, with experience sizing and prioritizing market opportunities
              • Excellent copywriting, editing and communication skills
              • Highly competent and confident presenter and trainer
              • Proven ability to understand complex technologies and apply learnings to extract compelling value propositions for different audiences
              • Ability to provide consultative input to senior sales leaders based on market insights 
              • Ability to juggle multiple projects in a dynamic, high-pressure environment
              • Attention to detail and discipline to follow established policies and process or create new processes as needed
              • Experience leading complex, time-sensitive cross-functional projects, preferably in the cloud space
              • Experience in the CDN, security or cloud computing space would be highly valued

              Why Fastly?

              • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
              • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
              • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
              • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
              • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

              We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

               

              Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.  

              Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

              *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

              Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

            • We Are…

              Shogun: A powerful page builder platform for eCommerce stores, and we're on a mission to empower anyone to easily create high converting eCommerce pages, through a delightful product experience!

              You Are…

              Creative, positive and energized by connecting with people on a human level. You love taking on new challenges and leading from a place of service. You care about fostering positive relationships throughout all aspects of your work and managing conversations both on and offline. Sound like you? Read on...

              We are looking for a Social Media Community Manager to help scale our brand initiatives by creating and implementing creative solutions. As a branch of our marketing team, you'll help plan and manage the day-to-day activities for our social media, event, and email strategies to build a community around the Shogun brand!

              Responsibilities:

              • Set, plan, and implement social media and communication campaigns and strategies.
              • Provide engaging text, image, and video content for all social media and professional accounts.
              • Write copy for and manage weekly newsletters
              • Monitor, track, and report on feedback.
              • Help organize and promote events to boost brand awareness.
              • Coordinate with Marketing, Design and Content teams.
              • Liaise with Development and Sales departments.
              • Respond to customers in a timely manner.
              • Build relationships with customers, industry professionals, and journalists.
              • Stay up-to-date with digital technology trends.

              Basic Qualifications:

              • BS degree in Marketing or relevant field.
              • Proven work experience as a community manager or similar role.
              • Experience planning and leading community initiatives.
              • Experience identifying and track relevant community KPIs.
              • Proven hands-on experience with social media management.
              • Knowledge of online marketing.

              Preferred Qualifications:

              • Excellent verbal communication skills.
              • Excellent writing skills.
              • Excellent interpersonal and presentation skills.
              • Ability to interpret website traffic.
              • Attention to detail, critical-thinker and problem-solver.
              We offer:
              • Competitive salary
              • Competitive equity
              • Benefits (Health and PTO)
              • A highly skilled and dedicated team that is fun to work with.
              • Remote work – We are a fully distributed team that works from anywhere with good internet.
              • Occasionally we hire on a full time contractor basis to begin with. Team members enjoy the same opportunities for great compensation, full time positions, equity, and consideration, regardless of location.

              Shogun supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class

            • 2 weeks ago

              We're looking for someone to lead our acquisition efforts. You'll be working with Adrien, our first growth engineer, Laure leading marketing, and our product teams.

              What's my responsibilities?

              • Shape marketing growth strategy - define how we think about, speak and acquire the customer and continue to deliver value on an on-going basis

              • Build a strong growth team - you will help us define the needs and hire the team

              • Design acquisition experiments and size their potential impact

              • Help maintain our growth framework

              • Ship and kill your experiments in collaboration with developers, designers, or content marketers, and be accountable for their results

              • Test and scale traditional acquisition channels

              • Contribute on the discussion on our messaging and positioning, to optimize your impact

              What do I need?

              • 6+ years of growth/marketing experience in a similar SaaS product-driven environment

              • Previous experience in product-led growth environments

              • You understand in depth all the mechanisms of acquisition, conversion and retention in a freemium product like Slite

              • You are experienced in top of funnel acquisition

              • You're creative when it come to growth. You saw Slite and already have hints of what could be experimented on

              • You're good with numbers, have a passion for data and know how to use it properly

              The nice to have

              • Past remote experience

              • Experience as a company founder

              • You're able to ship entire experiments either with no-code tools or in Javascript

              Who will I be working with?

              In this role, you'll be working closely with all teams across Data, Marketing, Product, Engineering, but more importantly with @adrien our growth engineer, @laure on marketing, and @chris the CEO.

              Why join Slite?

              • Work with talented & passionate people with diverse experiences and backgrounds

              • Make a dent: we strive to shift the way people collaborate and organize at a large scale, potentially impacting millions of people

              • Feel your impact: Slite is still early stage, everything we do matters and your impact is critical

              Benefits

              🤩 Competitive salary and equity

              🏝 5 Weeks PTO + 11 French Holidays 🇫🇷

              📚 Buy any book policy

              🖥️ Remote setup: coworking or at-home setup, your pick. Slite covers your expenses.

              🌈 We go on team offslites every 4 months

              💻 Macbook: a new laptop for a new job

              Diversity of talents, opinions and backgrounds does matter to us. We are actively working at diversifying our team, that’s one of the reason we chose to be remote and create a writing tool that is used in diverse locations and by a lot of different users. If you don’t match the people on the team picture, please do not hesitate to apply or contact us!

            • Qwilr (U.S. West Coast or Sydney hours)
              3 weeks ago

              We're looking for a Content Marketing Specialist to help us create and promote a variety of content.  You'll be responsible for building and executing on a content calendar that helps us grow our blog audience and newsletter list, increase engagement, and drive traffic to our site.  In addition, you'll write additional materials as needed to support various sales and marketing efforts.

              This is a remote role, and we're looking specifically for folks who can work in standard U.S. West Coast hours or Sydney hours.  If you're based in Sydney, you'll have to option to work from our Sydney office in Redfern. 

              Key responsibilities:
              • Develop a content calendar and maintain a consistent publishing cadence
              • Research and write customer stories, blog posts, video scripts, social media posts, and newsletters
              • Work with designers to develop creative assets for your materials
              • Promote content through social media and other channels
              • Track and improve blog viewership, content engagement, newsletter subscriptions from our blog, and website traffic from blog posts
              • Interview teammates or edit their writing to produce content that highlights the thought leadership of Qwilr employees
              • Speak with customers to stay connected to their needs and inform our strategy
              • Measure your efforts to highlight what types of content and channels produce the best results and continue optimizing our processes
              • Collaborate cross-functionally to identify additional content opportunities that increase customer conversion and engagement
              • Maintain style and tone documentation that guides our team-wide external written communications
              About you:
              • You have at least one year of experience writing for a SaaS company, even if the bulk of your work experience may be in other areas.
              • Strong writer: You love writing and are committed to the craft. You know when to use a semicolon, and you enjoy thinking through the way a single word might transform a whole sentence. You’re happiest when you can forgo most meetings and process and focus squarely on turning out high-quality pieces.
              • Storyteller: You’re not just a writer – you’re a storyteller, too. You bring a unique, fresh perspective to your work and can weave a compelling narrative. You're also able to adapt your tone and approach to suit different audiences.
              • Creative: You understand the value of visuals and formatting, and you can provide clear direction when working with our design team to create graphics that complement your writing.
              • Analytical: You’re a strategic thinker, data-driven, with the ability to define, track, and report on metrics.
              • Eye for editing: In addition to your writing capabilities, you can also edit the work of teammates and freelancers to ensure grammatical accuracy, stylistic cohesion, and overall content quality.
              • Prolific: You’re capable of producing a high volume and variety of work, as you'll be expected to produce at least two blog posts each week.

              If this sounds like you, we'd love to hear what you have to say in your cover letter, and understand why you'd like to create content for Qwilr.

            • Emptor Demand Generation Analyst
              We are looking for a marketing analyst who will be able to work independently to set, measure, track and report on a newly forming marketing organization. This person will also have a high degree of comfort working with content marketing and creating customer and prospect facing collateral.  We are looking for someone who is a self-starter and able to think creatively to find new leads, reach their needs, and suggest solutions.

              About the team
              Founded in 2016 and headquartered in New York, Emptor is a fully remote B2B SaaS startup. We are focused on solving trust and safety issues in Latin America by using big data. Emptor currently serves large multinational technology firms operating in the region by building tools for operational decision making on a large scale. We have opportunities in product, sales, finance, infrastructure, architecture, web scraping, NLP, ML and data science.

              Location
              Remote - Global team, 8:00 AM UTC-5 to 8:00 PM UTC-5.

              Requirements
              -BS/MS degree.
              -2-3 years of proven working experience in digital marketing.
              -Experience with SEO/SEM, marketing database, email, social media and/or display advertising campaign.
              -Knowledge of website analytics tools (e.g., Google Analytics).
              -Up-to-date with the latest trends and best practices in online marketing and measurement.
              -Strong writing skills.
              -Can synthesize feedback from different stakeholders and incorporate that into their work. 
              -Excellent written and verbal communication.
              -Analytical background.
              -Comfortable working in a startup.

              Expectations as a Demand Generation Analyst:
              Practices & Behavior:
              -Manage custom lead lists, create landing pages, and support lead nurturing campaigns.
              -Design, prepare, and support marketing campaigns for targeted and mass market accounts.
              -Set, analyze, model, and forecast Key Performance Indicators (KPIs) and website analytics across campaigns.
              -Create and monitor analytics for social campaigns (LinkedIn, Facebook, Twitter, Email, Blog).
              -Build reports on campaign, landing page, and web analytics with changes and optimizations needed for the future.
              -Determine content gaps and collaborate with cross functional teams to develop new assets.
              -Help create sales collateral such as demo decks and one pagers.
              -Develop case studies and other content based on customer stories.
              -Work on articles for Emptor blog.
              -Develop monthly and quarterly multi-channel program analysis to ensure revenue goals are met.
              -Monitor and report lead scoring and recommendations.
              -Integrate with marketing CRM.

              Who can apply?
              Preferred careers:
              -Demand generation analyst.
              -Content Manager.
              -Marketing Manager at Saas tech startup.

              Note: Emptor will not sponsor applicants for work visas.
            See 9 more Marketing / Sales jobs
          • Product (30) Product rss feed

            • Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build vidIQ's sales and growth engine from the ground up.

              Intro
              Why this Role?

              1. Join a truly global, remote team: Work from anywhere! Have co-workers all around the world. Get the opportunity to travel for events and company meetups.

              2. Build a product people love that solves real problems: Creators around the world use vidIQ to manage huge 8 figure subscriber YouTube channels – but your friends and family just starting out on YouTube use it to gather ideas, find opportunities, and dig into what's working for these mega channels.

              3. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with products to inform what we do next.

              4. Join a fantastic team at a magical time: We've hit profitability and over a million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.

              5. Elevate your skills as we tackle our most impactful challenges: We continually re-invest back into our company and our team members we practice continuous never ending improvement— and there's so much more to do and learn.

              Company Mission

              We want to empower Creators. We help creators on their journey to being better video creators through tools and training.

              Just about every single human on this planet loves to listen to stories, to experience them, and some to tell them. Because of the opportunity the internet gives us where people are able to build businesses while in the comfort of their own home, a lot of people are seeking this opportunity and many of them, with amazing stories, are giving up too fast. There's too much bad information out there on how creators become successful, how they build their audiences. vidIQ challenges this status quo by giving creators the tools and knowledge needed to grow their audiences faster by enabling them to uncover their own opportunities by just using vidIQ.

              We believe that by equipping people with the best tools and education to solve their own problems, we can tackle the whole world's problems.

              The Product

              The best way to understand vidIQ is to play with the product: www.vidiq.com/extension

              We've heard vidIQ described many ways. It can be the tool that you use to manage your YouTube channel, making deep analytical insights accessible that saves dozens of hours a week. When someone attends any of our live streams or academy, it's the education every creator needs to be successful. We're also known as the best video keyword research tool available to many folks. At vidIQ's core, it's a tool that gives creators what they need to navigate toward the success they want to have because of the tools and education made readily available.

              So, what will you do at vidIQ in this Director, Product Management role?
              • Establish shared vision and product strategy across the company
              • Build consensus on priorities leading to product execution
              • Lead the ideation, development, and launch of innovative products
              • Work with a world-class cross-functional team, including engineers, content strategists, data scientists, product designers and user experience researchers distributed across the globe
              • Grow a team of product managers, while also expanding existing product work streams
              • Use quantitative data, usability studies, research and market analysis to drive product innovation
              • Define and measure quantitative metrics for product and team success
              • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
              This might be for you if...
              • You have a track record of driving measurable results through influence
              • You’re hardworking and goal-oriented
              • You have a tireless positive attitude
              • You have a growth mindset and view challenges as learning opportunities, not failures
              • You practice the continuous improvement formula for your personal development
              • You have an incredible amount of empathy
              • You love getting to know new people and helping them solve their business problems
              • You have experience developing marketing, knowledge management, sales, productivity, or other applications and platforms
              • You have experience managing an organization of product managers, including building and growing the team
              • Experience working with or in support of diverse communities
              FAQ
              What benefits can I expect?
              -This is a 100% remote position, work from anywhere you like.
              -A flexible work schedule where you decide which hours to work. We expect an average commitment of 40 hours per week.
              -We offer a generous vacation policy of taking time when you need it.
              -Most team members take 4–5 weeks of time off per year.
              -Team retreats every year! Past trips have been to Spain, Portugal, and other amazing places.
              -Work with amazing people around the world.
              -Huge impact in the Creator Ecosystem.
              -Matched or exceed market salary in the country you live in.
              -Support your professional development and will pay for relevant courses and conferences
              Apply

              If you’re excited about this, we’d love to talk to you. Use the “Apply for this job” button below to get in touch with us.


            • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

              Our team is in search of a Lead Product Manager, Connected Workflow to help us change the way digital products are designed.

              About the Team:

              We are hiring for a Lead/Group PM in the Core Zone. The scope of this role will initially include strategic oversight over the Connected Workflow Group, including: Engagement (Home, Notifications, Spaces, Streams), Discoverability (Share, Permissions, Search), and Mobile.

              What you’ll do:

              • You will drive the long term strategy for core product areas, leading key initiatives and driving cross-functional alignment
              • You’ll collaborate with PMs, designers, engineers, and researchers to identify customer pain points and pitch new product opportunities
              • You will grow and coach a team of exceptional PMs who obsess over building impactful and delightful products
              • You’ll be a champion of InVision’s users, deeply understanding their contexts and workflows to create strategies and drive product priorities
              • You will partner with product marketing to develop narratives that communicate the value of InVision’s products
              • You’ll work together to share the impact of the team’s work with our users and prospects.

              What you’ll bring: 

              • 7+ years as a Product Manager or similar
              • 2+ years as a Sr. or Lead PM with responsibility over 1-2 product managers
              • You’ve played an instrumental role in creating great products that customers love to use
              • History of driving large initiatives to success and demonstrating business outcomes
              • Demonstrated experience driving 0 > 1 products from ideation to successful adoption
              • Track record of Product Leadership, including hiring and managing performance of PMs
              • Ability to create strong relationships with cross-functional partners and to communicate and influence clearly and effectively to achieve team goals
              • Experience with SaaS strongly preferred

              About InVision:

              InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

              The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

              InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

            • 6 days ago
              GitBook is a modern documentation platform sustained by some of the best SaaS europeans VCs (Point 9 Capital, Notion Capital, Fly VC). Our ambition is to empower team's intelligence. We want to help teams work more efficiently by creating a single place to leverage their knowledge.

              GitBook is now used by over 500,000 users and thousands of teams such as Adobe, Netflix, Decathlon, or Google. We're working on an **important next product step to redefine "core team work" and we're looking for a Senior Product Manager to join our team and help us achieve on our ambition. 

              🙌 What will you be doing ? 

              Your role as a Product Manager will be to help the product team achieve on our product vision and guarantee the coordination of the entire team (data, sales, support, development, design...)
              On a daily basis you will : 
              - act as a Product Owner being in charge of on-going sprint management (QA, closely working with our Designer...)
              - be the owner of the execution part so that the whole team is focused on priorities
              - act as a Product Management by anticipating future sprints and helping the team deliver on our product vision 
              - translate the product strategy into a product roadmap on which our team will be able to execute
              - turn users feedbacks and related data into action plan and roadmap 
              - you will be partnering with every team within GitBook (data, design, sales, customer experience...) to make sure that we are able to achieve on our ambitious goals 

              You will be an addition to our culture as :
              • you always Ambition (Aim Higher) the next step of your work, whether it’s building a feature, improving a team process, etc.
              • you have a deep sense of Ownership (Take control & Own it) as when you observe a problem, you don’t wait for someone to fix it, but you take the responsibility of fixing it.
              • you have a sense of Accountability (Be accountable to results) as you are focused on outcomes (not on efforts).
              • you Care (Give a shit) and empathises with customers as you take the time to understand their frustrations, needs, and root-problems. Which also proxy to the team as you help them achieve and learn; to better serve our mission.
              • you are able to Train (Grow yourself) as, when facing an unknown challenge, you learn from it to create leverage for the team.
              • you are Genuine (Say it and accept it) as you are candid, respectful and transparent in your communication.
              • you are a Team player (Leverage the team) as you acknowledge that leveraging the team and different skills enables to create an outcome that's bigger than the sum of it's part.
              • you are an Architect (Plan & Build) as you value building long-term solutions beyond simple day-to-day execution. You start new projects breadth-first, solve the broad easy problems first and then dive into the details. 
              You will also appreciate :
              • 🏥 ​health insurance
              • ​🍽 ​​lunch voucher thanks to Lunchr card (around 9e/day)
              • ​​🚊 refund of your public transport subscriptions up to 50%
              • ​💪 to have an impact by building a product that helps thousands of teams and users around the world
              • ​🚀 to move fast and learn in the challenging environment of a fast-growing startup
              • ​🛋 to work remotely whenever you want to (+/-2h from Paris time zone)
              • ​🏡 to enjoy our offices in the center of Lyon whenever you want to as well
              • ​🍫 to gather with the entire GitBook's team to share lunches and sweet breaks as we love food
              • ​⚽ to (sometimes) practice sports with GitBook's team
              • ​😎 to work with "the coolest team on earth" !
              • ​🏄 to go on team off-sites twice a year (summer and winter)
              ✨What’s next ?

              1. First, you need to send us your application to express your interest and we will review it (of course we'll get back at you whatever the decision)
              2. As the next step, our Talent Manager will call you so the both of you will be able to ensure there is a correlation between GitBook's expectations, the role and your own expectations.
              3. Then you will have a call with the Hiring Partner to deep dive into day-to-day, on-the-job skills etc.
              4. We will give you a Use Case to work on so you'll have a better understanding of your potential day-to-day challenges at GitBook
              5. Afterwards, you will have the opportunity to discuss with one of GitBook's founders about our story, our vision and ambition, and ensuring there is a fit with our culture and core values. 
              6. Finally, you will have the opportunity to meet with the entire team to determine if we would like to work together on a daily basis and share drink/lunches after work. 
            • 1 week ago

              Our team is looking for an experienced Product Manager who will act as an enabler in our journey towards realigning our customer experience around a feature-rich and open ERP platform.

              In collaboration with the Director of Product Management, this role will own the vision, definition and delivery of specific modules of our ERP solution and will be a key contributor in our overall product strategy. With over 2,000 customers and a robust partner network, your actions and contributions will have far-reaching impacts on our multi-product business. 

              Your implementation strength will come from actively collaborating with your dedicated scrum team that is comprised of senior and tenured Unanet and Clearview engineers as well as experienced engineers that have built out advanced mobile and web applications in multiple other organizations.

              Who You Are

              • You’re a passionate and experienced Product Manager who is great at understanding and evaluating customers and end user needs
              • You’ve planned, brought to market and supported multi-functional Mobile/Web applications in production
              • You’re hungry and humble, knowing that you can drive building out a best-in-class user experience and do it even better than you have previously
              • You’re disciplined and organized so that you can capture product requirements for transitioning proof-of-concept ideas into production-ready features

              What You Get to Do

              • Develop a deep understanding of user personas across our multi-product business and leverage that to be the sounding board for internal and external stakeholders and customers
              • Collaborate and contribute to building out the product roadmap for all things ERP and work closely with a variety of stakeholders and cross-functional teams to execute the roadmap by planning and prioritizing objectively
              • Become a Unanet go-to product expert; guide your team in troubleshooting production-escalation issues with your strong software and technical skills; train internal and external customers on new product integrations
              • Set your engineering team up for success by collaborating closely with them in sprint activities, providing them with relevant user stories and guiding them in estimation 

              Experience

              • 4+ years of software product management experience in an Agile environment
              • Attitude that encourages collaboration, self-organization, accountability and a drive to deliver high-quality products
              • Value collaborative teamwork analysis, design and execution of high-impact product, project, and process initiatives
              • Ability to identify gaps, program risks and proactively address them
              • Strong technical writing and visualization skills
              • Strong execution and product delivery skills
              • Ability to work under tight deadlines
              • Experience with and ability to work and communicate cross-functionally and remotely
              • Must be authorized for non-sponsored employment in the U.S.
              • Bachelor's degree

              30 days - Understand & Contribute

              • Understand Unanet from the lens of current product capabilities and what is expected to be delivered in the next 2 quarters of our roadmap
              • Help clarify and realign those requirements by writing epics and user stories; refine them with your implementation team
              • Assess the purpose and value of having a strategy centered around specific customer problems and use that knowledge to help understand the rest of the deliverables on our 2020 and 2021 roadmap 
              • Work with our Agile Coach, UX Lead and Tech and Team Lead to better understand your team’s nuances and capabilities

              60 days - Evaluate, Realign & Define

              • Using the above mentioned framework, reach out to internal and external stakeholders to build relationships and help understand what direction we are going in and why
              • Empowered by what you’ve learned, work with the Director of Product Management and UX Lead to question, redefine and revalidate the roadmap for the next three (3) quarters
              • Working with your scrum team, further define and solidify those deliverables

              90 days - Execute & Evangelize

              • Drive our Go-To-Market plan for respective deliverables
              • Evangelize the roadmap, commit lighthouse customers and help define success metrics for adoption and engagement
              • Be the guiding light (i.e., lead by example) for your scrum team as they execute on newly-defined deliverables for the next three quarters

              About Unanet

              With headquarters in Dulles, Virginia, Unanet serves more than 2,000 businesses with its ERP software solutions purpose-built for professional service organizations. Unanet's software helps project-driven organizations reliably plan, track and manage projects, people, and financials. Unanet's customer-centric culture means we strive to deliver insights with personal service.

              At Unanet you will work collaboratively with colleagues equally committed to achieving customers' expectations. We take pride in delivering more than technology, but also the extra support and service customers need.

              Selected as one of the 'Top Places to Work' three years running, Unanet's culture is collaborative, dedicated and energetic. We offer a competitive salary, health and life insurance benefits, and the potential for bonus.

              Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

            • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

              Our team is in search of a Lead Product Manager, Studio to power our screen design editor, InVision Studio. 

              About the Team

              We’re looking for experts who can turn product ideas into reality and strategize to deliver a diverse suite of products for millions of customers, from the small to the behemoth. We’re excited by challenges of scale—both the number and size of customers—and a diverse set of products. If you’re looking for variety, we have it.  We’re motivated to not only deliver the best products, but also to personally achieve. At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design creation, sharing, and collaboration experience magically frictionless. As the Lead Product Manager, you will partner with our engineering and design partners to set strategy, vision, and roadmaps for the team, balancing technical trade offs, customer requests, and market trends. 

              What you’ll do

              • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing
              • You’ll take on the role of a player-coach, balancing strategy and execution among your group
              • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality 
              • You’ll manage the roadmap for our product area, refining feature ideas and maintaining existing features to drive business goals
              • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

              What you’ll bring

              • You have 7+ years as a Product Manager or similar role
              • Experience working within a Design Thinking, Design rich background ideal
              • Experience with SaaS strongly preferred
              • You have a successful track record of diving into big projects and managing them from start to finish
              • You’ve managed or mentored a small team of product managers
              • You take a metrics-driven approach to product development and growth
              • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
              • You thrive in a variable and demanding startup environment

              About InVision:

              InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

              The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

              InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

            • 1 week ago

              We’re looking for a product expert to manage our product development and release process. You’ll work closely with our CEO, designers, and engineering team to build a great product that over 40,000 creators use to earn a living.

              • Work closely with the engineering team to schedule work, plan and organize product backlogs, attend team stand up and retro meetings.
              • Work with customer success to ensure documentation is in place for new features and the support team is ready to answer tickets.
              • Assist the marketing team with product-focused marketing to get the most adoption and new accounts from each new feature.
              • Use data in Amplitude to determine success of a feature and plan product changes to improve specific metrics (e.g. trial to paid conversion rates).
              • Manage the beta process for new features before a full rollout.

              Requirements

              The right candidate should:

              • Have extensive experience in product management at a SaaS company.
              • Understand how to use metrics to determine the success of a release and make changes accordingly.
              • Understand how to use great onboarding to drive more product engagement.
              • Pay attention to details, enjoy schedules and roadmaps, and be very organized.
              • Be a great writer to effectively communicate with the team and customers.
              • Be autonomous, self-driven, and remote-disciplined to work effectively in a 100% remote company.

              Benefits

              • 3 weeks paid vacation, increasing to 4 weeks paid vacation after 1 year on the team
              • $1,000 yearly vacation bonus for taking 5 consecutive days of vacation
              • 8 paid holidays
              • 2 weeks of sick leave per year, including mental health days
              • Up to 6 weeks paid bereavement leave, medical leave and natural disaster leave after 6 months of employment, 2 weeks of each paid leave in your first 6 months
              • Excellent medical, dental and vision benefits
              • 12 weeks paid parental leave for primary caregivers, 6 weeks paid parental leave for secondary caregivers, with flexible scheduling in your child’s first year
              • 52% of profits shared with the team
              • $2,500 equipment allowance every 2 years
              • 401k with a 4% match
              • Learning & Development budget of $200 per year
              • Yearly conference credit - registration, travel and meals
              • The team gathers twice a year for fantastic in-person team retreats

              How to Apply

              Please apply using this link or the 'Apply for this job' button below. The role will close on April 3rd.

              The salary range for this role is $85,000 - $130,000.

              ConvertKit is an equal opportunity employer. We value diversity in all of its forms and we hire the best person for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for.

              We encourage every person who is interested to apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Take the leap - you never know, you might just be the perfect person for one of our open roles, even if you don’t match 100% of the job description.

              About ConvertKit

              ConvertKit is on a mission to help creators earn $1B using our SaaS email marketing platform. We are 100% independent, 100% remote and are growing rapidly.

              We are proud to have built a product that our customers love, and we’re looking for people who have enthusiasm and belief in our mission, vision, and values to join our team.

              A few things that make ConvertKit interesting:

              • We are a 100% remote team with the goal of a small efficient team.
              • Bootstrapped, profitable, and growing quickly. We're #23 on the 2019 Inc. 5000 list of fastest growing companies
              • We put a high emphasis on work/life balance, and we value and strive for 40 hour work weeks.
            • Now Hiring: Senior Product Manager
              We are looking for a Senior Product Manager to define and execute the strategic vision for the Gatsby’s Cloud experience.
              About Gatsby

              Named as a Rising Star on the 2019 Forbes 100 Cloud List, Gatsby has quickly grown to be one of the biggest and most exciting open source projects on the web. It aims to build a high-performance, fun to use, accessible, and astonishingly flexible presentation layer for any data source.

              As a remote-first, community-focused team, Gatsby’s core values include transparency (we work in public most of the time); creating a safe, high-trust team; building incredible developer experiences; maintaining a healthy working environment; and helping deliver web experiences that feel amazing to use on every device and connection type.

              Details of this role:
              • Type of work: Full time
              • Location: Remote (preference for UTC-8 to UTC+0)
              Why we’re hiring

              Gatsby’s newest product, Gatsby Cloud, will address the high-demand for more robust features necessary for complex or large-scale sites. As product manager, you will helps set the strategic vision for the Gatsby Cloud experience. You will partner with both internal stakeholders such as engineers, designers, sales, marketing, as well as external stakeholders.

              Why this is interesting

              You will have the opportunity to shape the commercial side of the business, making the already wildly-popular open source framework shine through our hosted cloud product. We need to establish ourselves as the obvious best-of-breed platform for building, deploying, and maintaining Gatsby sites at any scale.

              What you’ll do on a day-to-day basis:
              • Determine what gets built and delivered to customers. You’ll acquire, as quickly as possible, deep knowledge of the customer, of the data, of internal stakeholders, and of the market and industry. Your job is to see the forest and the trees clearly enough to identify the product paths through it.
              • Work directly with engineers to build exceptional products. You will lead the product development process from roadmap development to building, testing, and launching products on time.
              • Balance multiple personas. You’ll own product for a number of different personas that are using Gatsby (content creator & editors, other marketers, execs, agencies). You’ll have to balance their needs and priorities.
              • Balance the business needs and technical constraints by navigating bottlenecks, providing escalation management, and anticipating trade-offs.
              • Own competitive positioning for Gatsby Cloud. The Senior Product Manager owns feature development and documentation that makes a Gatsby stack the resounding preference in web building.
              • Identify and break down complex business problems into smaller solvable pieces that can be clearly communicated to all stakeholders.
              • Advocate for the customer by being a champion for the user experience and having deep customer empathy.
              Experience & Qualities

              You’ll need to hit the ground running, which means the following experience will be necessary.

              • Launched products successfully as a PM in a startup environment. We’re iterating rapidly on a number of fronts, and tend to optimize for quickly getting product in the hands of users (and receiving feedback) over Platonic feature-completeness.
              • Launched successful technical products. While you won’t be directly PM-ing the developer persona, a huge part of the Gatsby experience is the Gatsby CLI and suite of related tools (GraphQL, hot reloading environment, etc). A comfort with technical details is paramount — bonus points for specific knowledge about front-end development and/or CMSs.
              • Great judgment. You will need to consistently manage tradeoffs and evaluate new ideas. These decisions often have a vast impact. As Amazon puts it, “leaders are right. A lot.”
              • Write, speak, and think clearly. Gatsby is a distributed company and relies heavily on crisp and thorough writing. Your ability to get the right feedback and align the company will rely heavily on thoughtful synthesis of internal and external conversations and strategic planning into product documents, and clear communication to all stakeholders.
              • Leverage metrics to focus on value. You have experience using data and metrics to back up assumptions and assertions of business value. You also leverage your strong analytical skills and ability to dive deep to develop a nuanced understanding of your product and customers, and to create effective strategies.
              • Comfortable owning entire products. You will be managing Gatsby’s commercial product. As a product-driven company, a large proportion of whether we hit our annual revenue targets will be whether we’re able to ship enough value to our company.
              • High level of curiosity. The web is an incredibly diverse place with a huge number of different communities. You’re fascinated to learn about the challenges, workflows, and hopes and dreams of a wide variety of people.
              • Trustworthy. A great product manager is trusted deeply by the engineering team. Tech leads and engineering ICs feel comfortable DM-ing their product manager at any time when they run across product questions in their day-to-day work, because they can count on getting accurate, thoughtful, helpful context.
              The best parts of this job
              • Your role will be key to making Gatsby the next way to build on the web—and a technology that enables the next billion internet users. ‘Nuff said.
              • You will lead the production of one of the most highly-anticipated products in the web development space. Freelance developers and enterprise companies alike are eagerly awaiting the launch of Gatsby Cloud---and you will lead it.
              • You will have an opportunity to play a huge leadership role in a high-profile, growing company. Next to the CEO, this is perhaps the most cross-functional role in the entire Gatsby organization. You’ll have the chance to influence the work of almost everyone in the company.
              • You get to interact with an active, open, friendly community of developers that are really excited about building high-performance, fun-to-use websites. Their energy is often infectious, and you will leave conversations with them even more excited about Gatsby.
              The worst parts of this job
              • Product and strategic direction can change. We’re building a whole new area of growth in an absolutely huge potential market. If we’re not changing directions relatively quickly, that would be surprising.
              • You will need to ruthlessly prioritize your workflow. Because our user audience is so diverse, there’s a huge amount of potential things to do at any time. You’ll need to be comfortable with thoughtfully choosing where to focus and communicating that.
              • Stakeholders are dispersed far and wide. The largest clustering of people in one place is 5 folks in our Berkeley office. We have a strong sense of identity and are very close, but if in-person interactions with a large number of people is important to you then this may not be a good fit.
              Benefits
              • Unlimited vacation policy, with a minimum of 15 days paid vacation time
              • Skip the commute with remote work
              • Stock options in a fast-growing startup
              • Amazing health, dental, and vision insurance for you and your family (US only)
              • 3 months of paid parental leave covering both adoption and foster placement
              • Fly to cool locations 3x/year for company-wide meetups
              • Gatsby Sabbatical: 4 weeks paid vacation after 4 years tenure
              Equal Opportunity Statement

              Gatsby is an equal opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Cultivating inclusivity and diversity is a top priority.

              Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Gatsby does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Gatsby.

               
            See 23 more Product jobs
          • All others (23) All others rss feed

            • About Us

              Mokriya takes software seriously. We’re pragmatic crafters who believe in smart and focused development, building clients’ products just as we do our own: investing heavily in design, iterating rapidly to validate and falsify ideas, and pursuing perfection in every interaction. We learned a lot of interesting things along the way about the right way to ship software, and we're now bringing our incredible software product experience to larger companies like Verizon, Google, Intel, Twitter, Sony, L'Oréal— and we do this all with a fully distributed team.

              We believe that well-made software can change the world, no matter how small or simple a product might be. We also believe that poorly-made software —badly-designed, badly-developed, or badly-supported— is a preventable tragedy.

              Mokriya’s mission is to make great software: for ourselves, for our clients and most importantly for our users.

              About You

              You love to build. When you're not at your job, you're probably tinkering on some contraption in the basement or figuring out how to take apart . You get a thrill from figuring out a clever way to solve a problem. You are a good software tester with strong programming fundamentals and you really take pride in knowing the ins and outs of the programming languages and libraries you are working on. You are a product-focused Engineer that cares about details and—this is obvious—you take pride in your work.

              If this sounds like you, and you've been working on Scala, you should apply. We strongly encourage and are proponents of diversity.

              Why should I be excited to work here?

              First, it’s fun. Not in the “everyone pretend to have fun, we’re a startup, where are the Nerf guns?” way, either. It’s fun to work at Mokriya because beyond the perks and good times, we’re a happy team of people who love to design and build great products. It’s not just that we have a great organizational structure in which everyone is really empowered to act; it’s also that we hire for fit and bring in folks only if we’re confident in their integrity, capability, and drive.

              No one will watch over your shoulder, and you won't have to spend time watching over anyone else's either. We’re a talented team of doers. There’s little bureaucracy, and we hate blocking. Our product managers spend their time making sure you can get things done in the way that best suits your preferences and the project needs.

              Autonomy, creativity, thoughtfulness, trust: if you care about those things, you'll be happy here. And more importantly, we'd be honored to hire you.

              Requirements


              Responsibilities:

              • Write clear, concise, and human documentation for external developer audience.
              • Work cross functionally with Design, Development, Content, Product, Marketing, QA and other teams
              • Develop programming samples and tutorials to accelerate developers onboarding
              • Extract domain and technical details by closely collaborating with Product Managers, Engineering Leads and SMEs to create new developer experience for customers

              Qualifications - Mandatory:

              • You are a fast, prolific writer who can generate relevant content for the web and keep up with scope and speed
              • You obsess to deliver customers intuitive, effective, delightful and human experience
              • Passion to thrive in a fast-paced, fluid environment and drive change
              • Proficient in REST, YAML, JSON, Java, JavaScript, HTML, CSS, HTTP, and XML
              • Experience working with git and GitHub
              • Experience writing all common forms of developer documentation (API reference, quick starter guides, conceptual guides, and tutorials)
              • Experience writing code examples in pseudocode and Java
              • Experience creating technical design and architectural guides, with visual diagrams, data flows and illustrations
              • Comfortable navigating and reading source code in a variety of languages
              • Familiarity with developing software for cloud-based Platform-as-a-Service products

              Qualifications - Preferred:

              • You can Think Big without compromising on details and execution excellence
              • You are self-starter, comfortable working on multiple concurrent high-visibility projects
              • Experience with headless CMS systems, such as Prismic
              • Strong written and verbal communication skills
            • SemanticBits is a leading company specializing in the design and development of digital health services, and the work we do is just as unique as the culture we’ve created. We develop cutting-edge solutions to complex problems for commercial, academic, and government organizations. The systems we develop are used in finding cures for deadly diseases, improving the quality of healthcare delivered to millions of people, and revolutionizing the healthcare industry on a nationwide scale. There is a meaningful connection between our work and the real people who benefit from it; and, as such, we create an environment in which new ideas and innovative strategies are encouraged. We are an established company with the mindset of a startup and we feel confident that we offer an employment experience unlike any other and that we set our employees up for professional success every day.

              We are looking for data scientists with policy research experience to perform data processing and analysis tasks, such as monitoring data quality, applying statistical and data science methods, and creating data visualizations. In this role you will work on multi-disciplinary teams supporting program evaluation and data analytics to inform policy and decision makers.

              Responsibilities
              • Answering research questions or building solutions that involve linking health or healthcare data to other administrative data.
              • Designing, planning, and implementing the data science workflow on tasks and projects, involving descriptive statistics, machine learning or statistical analysis, data visualizations, and diagnostics using programming languages such as R or Python
              • Communicating results to collaborative project teams using data visualizations and presentations via tools such as notebooks (e.g. Jupyter) or interactive BI dashboards
              • Developing and maintaining documentation using Atlassian Confluence and Jira
              • Implementing quality assurance practices such as version control and testing
              Requirements
              • Master’s degree in Statistics, Data Science, Math, Computer Science, Social Science, or related field of study
              • Eight (8) years of experience 
              • Demonstrable enthusiasm for applying data science and statistics to social impact projects in academic, extra-curricular, and/or professional settings
              • Demonstrable skills in R or Python to manipulate data, conduct analyses, and create data visualizations
              • Ability to version code using Git
              • Experience with healthcare claims and administrative data
              • Ability and desire to work independently as part of remote, interdisciplinary teams
              • Strong oral and written communication skills
              Benefits
              Competitive base salary
              Three weeks of PTO
              Ten paid holiday days
              Comprehensive health benefits (medical with HSA option, dental, and vision)
              Professional development and training reimbursement
              401k retirement plan with matching benefit
              100% paid short-term and long-term disability
              100% paid life insurance
              Flexible Spending Accounts (FSA)
              Casual working environment
              Flexible working hours

              SemanticBits, LLC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law. We are also a veteran-friendly employer.
            • Together we’re building a company that will endure and products people will love for generations to come. 

              We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture. 

              Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

              Solve for what’s next—at PagerDuty.

              The PagerDuty Expert Services team is focused on enabling our customers to most effectively leverage our platform to achieve their business goals. We partner with our key customers to provide large scale onboarding; custom integrations, service modeling, and provision users, teams, services, schedules, and escalation policies.

              As the company introduces a new approach to services delivery in a rapidly growing startup, this role will be instrumental in developing the process and technologies to deliver amazing customer experiences. You will help establish methodologies and repeatable processes to deliver successful implementations, every time. 

              About You
              • You’ve got technical chops. You are a technologist first. You demonstrate a deep knowledge of IT monitoring tools or within DevOps, SRE or IT Operations. You run the implementation process from design to delivery. You partner with customers to help design and build integrations to provide awesome implementations.
              • You are a problem solver. You identify potential roadblocks and provide thoughtful solutions. You are excellent at multi-tasking, are self-driven, and can work both independently and with a cross-functional team. You come up to speed quickly, love to learn, have a strong working style and impeccable attention to detail. You are comfortable running multiple simultaneous customer engagements and able to manage multiple threads within those engagements
              • You are an excellent and compelling communicator. You can break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive. You have experience implementing technology solutions in the SaaS world and can articulate the solution to all levels in the customer organization
              • You are an extraordinary partner –  to sales, to product, to your team, to your customers. Depending on the situation, you play the part of project manager, architect, consultant, technical guru, product expert, leader, evangelist, and teacher, with a relentless commitment to outstanding customer service
              Ideal Qualifications
              • 5+ years of hands-on technical background with a primary emphasis on IT Operations / Professional Services delivery
              • Demonstrated Python and Javascript experience, especially within an AWS Lambda and stand-alone automation, scripting and tooling context
              • Demonstrated knowledge and ability to interact with common SaaS and traditional software APIs (REST, SOAP, WS), webhooks, etc. as part of scripting and tooling development, integration development, and ETL like activities.
              • Knowledge of infrastructure as code and DevOps SRE toolchains (GitHub, Terraform, Chef, Artifactory, JFrog, Nomad, Consul, Vault)
              • Ability to do advanced scripting (Python, Javascript, Go, Ruby, Perl) and fundamental knowledge of Linux. 
              • Experience with node.js, css, flexbox & bootstrap
              • Hands-on technical background using AWS (EC2, Lambda, S3, RDS, API Gateway, DynamoDB, IAM)
              • Deep technical knowledge with ITSM tools like ServiceNow, Jira, Remedy (ServiceNow Admin, ServiceNow Scripting, ServiceNow GScript/Rhino, Studio) 
              • Understanding of monitoring systems (DataDog, Dynatrace, Nagios, New Relic, Splunk, Zabbix)
              • You know and understand our space (or you’re already a fan of our product!).
              • Be prepared to give us a demo and show us what you've got!
              Please note: this position may be either remote or based in our Atlanta offices. The role will involve 25-50% travel

              PagerDuty offers:
              Competitive salaries and company equity
              Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
              401K with 1% match
              Pre-tax commuter benefits, FSA, cell phone allowance and more!
              Generous parental leave
              Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave
              Paid employee Volunteer Time - 20 hours per year
              Monthly company wide hack days

              PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

              PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.  Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

              Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

              PagerDuty uses the E-Verify employment verification program.

              To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
            • About Kraken

              Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

              About the Role

              This role is fully remote, North American time zones preferred

              If you thrive in a challenging, fun and fast-paced environment, the Devops Technical Project Manager at Kraken is for you! As a Devops Technical Project Manager you will lead our efforts in implementing security strategy. You will hit the ground running, help design our roadmap and deliver mission critical projects.

              We are looking for a dynamic and innovative self-starter with the ability to imagine and build a best-in-class IT/Security organization and a world-class culture.

              Job Duites
              • Work with the various sub-functions to drive and deliver mission critical projects.
              • Work with the Security Strategy function to understand prioritization and quarterly goals.
              • Produce dashboards, roadmaps, plans and documentation to support project efforts, communicate status and manage stakeholder expectations.
              • Schedule and run standup meetings, identifying action items and addressing blockers to keep projects on track.
              • Improve process inputs, streamline workflows and project management tools.
              • Own non-technical aspects including coordination, documentation, and process improvement.
              Experience
              • Minimum of 3+ years experience working as a technical project manager or similar role. Background in FinTech or Proprietary Trading a plus.
              • Working knowledge of project and work stream management tools such as Jira, Trello, Wrike, and Confluence.
              • Tenacious, self starter who thrives in understanding the details of complex, cross-functional projects and can effectively distill into actionable project plans.   
              • Superb organizational skills and an analytical view on maximizing productivity, with a focus on value and not getting caught up on process.
              • Excellent communication skills, both written and verbal, and eager to ask questions and understand business and product objectives.
              • Resilient determination to push projects through to completion, regardless of how often priorities and deadlines may shift in a dynamic environment and rapidly growing industry.
              • Inherently curious about how things work and the ability to self-educate when necessary.  
              • Have strong interest in, or basic knowledge of blockchain technology and cryptocurrency.
              We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

              Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

              Learn more about us:
            • 1 week ago
              As a Data Analyst for Product Growth, you will
              • Lead all things data for a growth team in our Product organization
              • Identify the drivers of activation, monetization, and engagement
              • Analyze large, rich data sets
              • Improve our product which helps 100,000+ developers build and deliver software faster
              About Product Growth Analytics at CircleCI

              You will be a member of CircleCI's data science and analytics team reporting to our director. The data science and analytics team is focused on improving our product experience and building a data-driven product culture.

              You will be embedded into CircleCI's growth practice. The growth practice is four teams spanning Product and Engineering. Each growth team is led by a product manager and supported by an analytics lead (that’s you!).

              Growth teams deliver measurable improvements to our product experience. To do so, they collaborate across CircleCI’s entire organization, including product, design, and marketing as well as application and data engineering.

              What you’ll do:
              • Be a brilliant analyst: Turn business problems into research plans. Leverage data from the data lake, data warehouse, third parties, and source systems. Work confidently with clean and messy data. Aggregate, clean, and explore. Soundly use statistics and probability. Tell compelling stories. Build impactful visualizations. Present insights to peers and executives. Drive action and outcomes. Turn repetitive analyses into dashboards.
              • Lead analytics for a product team: Partner with product managers. Brainstorm ideas, experiments, hypotheses, and roadmaps. Collaborate to fully understand context, needs, vision, and outcomes. Ask smart questions. Set team goals. Define, document, monitor and forecast KPI. Perform root cause analyses on key metrics. Define requirements for developers to improve data instrumentation.
              • Understand our product and customers: Analyze product features, journeys, and life cycles. Drive conversion, engagement, and efficiency across our funnel. Focus on activation, monetization, engagement, and retention. Identify customer characteristics and behaviors. Improve segmenting and cohorting.
              • Leverage a growth toolkit: Define the models, paths, and loops of growth. Identify and prioritize opportunities for incremental improvements. Work in cycles of build, measure, and learn. Define, implement, and interpret A/B tests and other experiments. Educate stakeholders on statistical validity. 
              • Build a growth practice: Scale success. Celebrate fast failure. Mature from one-off tactics to repeatable processes. Define best practices. Embrace not just quantitative, but qualitative; not just analytics, but creative thinking. Define requirements for data engineering to improve data, automation and analytics capabilities. 
              What we're looking for:
              • Three years of analytics experience: At least three years of analytics experience. Prior experience in an analytics role specifically focused on product or growth is highly preferred
              • Experience at a high-growth company: Analytics experience with high-growth businesses. Ideally, those with well-defined, product-enabled funnels and complex, high-volume customer flows.
              • Technical education: A bachelor’s degree in a technical or quantitative field (e.g., Statistics, Mathematics, Computer Science, Engineering, Economics, or Finance).
              • Proficiency across analytics tools: Deep experience with analytical SQL queries (e.g., inner/left/right joins, CTEs, and window functions). Some experience with scripting within a notebook environment, preferably using Python, Pandas and Jupyter. A desire to grow your modeling, machine-learning, and data-science skills. Familiarity with basic statistics (e.g., distributions, experiments, significance testing, and linear regression).  Experience with a major analytics/visualization platform (e.g., Tableau or Looker). 
              • Proficiency across growth tools: Productive with growth tools. Specifically a product or events analytics platform (e.g., Google Analytics, Amplitude or Segment) and an AB testing tool (e.g., Optimizely or  VWO).
              • Right soft skills: Passion for data, discovery, and problem-solving. Curious; confident; open to questioning assumptions and being questioned. Effective communicator across technical and business audiences.  Able to manage stakeholder expectations and work with hands-on executives. Entrepreneurial; fast-moving; able to balance vision and execution; and not easily discouraged. Instinct for value, and focused on the incremental.

              You can work remotely anywhere in North America. You also have the option to work out of our San Francisco, Denver, Boston or Toronto offices. CircleCI is a distributed company with team members across 50+ cities and 13 countries.

              How to apply

              If you’re interested in joining the team at CircleCI, please send a resumé and a cover letter if you’d like to let us know describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (GitHub, Twitter, Stack, etc.) we would love to hear about it.

              We know there’s no such thing as a “perfect" candidate. We’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

              About CircleCI 

              CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

              Founded in 2011 and headquartered in San Francisco with a global remote workforce, CircleCI is venture-backed by Scale Venture Partners, Threshold Ventures (formerly DFJ), Baseline Ventures, Top Tier Capital, Industry Ventures, Heavybit, Harrison Metal Capital, Owl Rock Capital Partners, and NextEquity Partners.

              CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

            • 1 week ago

              Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.

              Earlier this year, our CEO, Julie Cordua, took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. A key aspect of our work is partnering with the National Center for Missing & Exploited Children and building technology to optimize the broader ecosystem combating online child sexual abuse.

              About the Role:

              As Data Scientist, you will join our small but mighty organization at the early stage of this product, and you will work together with our team to implement and ship a world-class product. You will uncover valuable insights, adding intelligence to our existing and future products. The work you will do will be a combination of finding quick wins and developing longer term research. You will collaborate closely with Engineering and Product to identify insights and models most valuable to research and implement. You will be responsible for acquiring data, crafting and performing analytical experiments in a disciplined manner, evaluating and iterating on results, and discussing results with your team. When you and the team conclude that the model or insight is ready to be shipped, you will partner with members of the Engineering team to simplify, architect, and implement an infrastructure for continuous deployment.

              What You'll Do:

              • Research and develop statistical modeling for data analysis.

              • Collaborate with team members to drive understanding of product needs and devise possible solutions.

              • Discuss results and ideas with key partners.

              • Implement new statistical, or other mathematical methodologies, as needed for specific models or analysis.

              • Work with Engineering team members on deploying insights and models and continuous model training and deployment. 

              • Keep up-to-date with the newest developments in data science and machine learning.

              Skills We're Seeking:

              • You have have experience in designing and building machine learning models for production.

              • You have a background in data science and statistical analysis.

              • You have experience with natural language processing, computer vision and deep learning.

              • You have an ability and interest in learning new technologies quickly.

              • You have a passion for machine learning and an aptitude to work in a collaborative environment, can demonstrate empathy and strong advocacy for our users, while balancing the vision and constraints of engineering.

              • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial.

              Technologies We Use:

              You should have non-trivial experience with at least a few of these, but we’re open to teaching folks that have the desire and ability to learn the rest.

              • Python 

              • Pandas

              • Scikit Learn

              • NLTK, Gensim

              • Tensorflow or Keras or PyTorch etc. 

              • Jupyter

              Thorn is a strong and flexible team because of the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity, and expression, language, hobbies, etc. We strongly encourage women, minorities, and people from underrepresented backgrounds to apply. Your skills are needed here.

            • 1 week ago
              We Are…

              Shogun, and we're on a mission to help people create the best eCommerce experiences in the world.

              We were in the Winter 2018 batch of Y-Combinator, we just raised a Series A investment, we have over 10,000 active paying clients, and we're preparing to launch a new product in 2020 (you can read more in Tech Crunch).

              Our teams are fully distributed and global (check out our team page)! We have no office, so we are looking for team members that are comfortable with and motivated by the opportunity to work remotely.

              You Are…

              A Technical Project Manager with a desire to play a key role in a project implementation team and a background in overseeing of all aspects of projects. In this role, you will be working closely with the CTO and Product team setting deadlines, assigning responsibilities and monitoring the progress of projects.

              This role is an opportunity to work both autonomously as a virtual employee and collaboratively with a global team, all while using cutting-edge technologies in a fast-paced environment.

              Responsibilities
              • Collaborate with engineering teams to design, scope, and shepherd features.
              • Research and evaluate specs, project scope, project schedule, in order to keep the project plan accurate, updated, reflective of project changes and facilitate customer acceptance.
              • Conduct kick-off meeting and technical meetings with all key stakeholders in order to announce the start of the project and review the overall project plan, progress, questions and gain consensus.
              • Guide and manage the usage of agile methodologies to simplify project delivery.
              • Create functional specs, project / release plans, and roadmaps.
              • Assign and oversee the daily tasks of technical personnel to ensure we're working toward established milestones
              • Help influence peers / managers and build consensus while dealing with ambiguity.
              • Build mutual trust and encourages respect and cooperation among team members
              Basic Qualifications
              • 2+ years of experience in Technical Project Management.
              • 1+ year with technical project management software such as Jira, Clubhouse and similar.
              • Working experience managing and developing high-performing, inclusive, and mission-driven teams.
              • Proven background in engineering Project Management processes, strategies, and methods.
              • Taking on large, complex problems and breaking them into manageable pieces.
              Preferred Qualifications
              • Computer Science degree or equivalent experience or coursework
              • Clear and precise written and interpersonal communication skills.
              • Effective time management and organizational skills, especially when navigating and solving ambiguous, complex problems.
              We Offer
              • Competitive salary
              • Benefits (vary by location)
              • A highly skilled and dedicated team that is fun to work with.
              • Remote work – We are a fully distributed team that works from anywhere with good internet.
              • Occasionally, we hire on a full time contractor basis to begin with. Team members enjoy the same opportunities for great compensation, full time positions, equity, and consideration, regardless of location.
              Our Values
              • Work in the open: Operate with high integrity and choose what's right over what's easy. Be transparent as a company and with each other.
              • People are People: Treat yourself, colleagues, and customers with dignity, empathy, and respect. Start from a presumption of positive intent.
              • Win and grow together: Strive to be the best, individually and as a team. Support and encourage each other. Seek opportunities for growth.

              Shogun supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class

            See 16 more All others jobs