Remote design Jobs in February 2020

305 Remote design Jobs in February 2020

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  • Hottest Remote Jobs

    • Maze is a user testing and usability research platform that turns prototypes into actionable insights from real users, bringing confidence to the design process.

      We're official partners with the world's best design companies: InVision, Figma, Sketch, Marvel, and Adobe! More than 20,000 designers and product managers from companies like Salesforce, Microsoft, and IBM are using Maze to power up their user testing process.

      We believe that products should be tested at the design phase, and we empower product teams with data to remove all guesswork from building digital products. We're a fully remote company working from all over the world, backed by some of the world's top VCs. We love traveling, telling great jokes (read: puns with the word "maze" in it), and terrible drawings. Come join us!


      The job

      You will work on all aspects of our current product, which includes: 

      - Our user-research platform, with all the challenges associated with complex data-visualisation & analytics dashboard.

      - Our tester’s hiring platform, where you’ll work with us on building a complete marketplace from scratch.

      - Prototyping tool integrations, or you’ll be able to work directly with the development teams of InVision, Marvel, Adobe, Figma and more.

      - Our automated reporting platform, where you'll work on a comprehensive document for the whole product team to collaborate on.


      As part of the Maze team, here’s what you’ll do:

      - Architect and develop highly scalable web applications

      - Work closely with our designer and engineers to design, build, and ship new features from scratch

      - Evaluate and improve the performance, durability, and security of applications in production

      - Take ownership for your tasks and see features through from start to finish

      - Help teammates improve when reviewing their work and appreciate feedback when they reciprocate


      Requirements:

      - Perfectly fluent in English

      - Javascript & ReactJS expert

      - GraphQL / nodeJS knowledge

      - Functional programming evangelist

      - Able to write maintainable and scalable code

      - Write tests & always improve your work environment

      - Enjoy working remotely


      Bonus points:

      - Interest for UX & UI design

      - Experience doing data-visualisation & canvas

      - Experience with deployment automation tools

      - A good dose of ambition, as well as a great sense of humor


      How to Apply:

      We receive a lot of applications so try to submit something that will grab our attention! It’s important for us to see your understanding of our product so make sure that:

      1) you've done some research on Maze and signed up to try the product;

      2) you include a well-structured and concise message with your application explaining why you find Maze interesting and why you'd be a good fit. Show off a little :).

    • Who we are

      tldr; We build software for Airbnbs to rent themselves.

      What we do

      Our mission is to democratise access to state of the art technology for short-term rental hosts. We want to facilitate a future where hosting short-term rentals is at least as easy as managing long-term rentals.

      Today, we do this by helping Airbnb and HomeAway hosts deliver a great and personal guest experience automatically, though native platform integrations, machine-learning and robust software.

      Our team

      We are a small, but impactful team of 15 people, working all over Europe and North America. Our team is fully remote and distributed. We embrace the fact that your best environment is wherever you - personally - feel the most productive and comfortable for day-to-day work.

      We organize frequent meetups and retreats for the team to physically meet throughout the year. The last trips were to Lisbon, Prague, Paris, Tenerife and Brussels.

      Our company

      Our company is bootstrapped (no third-party investor) and profitable, with a solo founder (@Pierre-Camille Hamana) who built the first version of the product. We are interested in building a great, growing and sound business. We help our customers manage more than 130,000 properties in 120 countries.

      How we recruit

      Amongst our core values are transparency and humility. To help you find out more about Smartbnb, we are releasing an "Applicant Handbook" (on Notion ❤️):

      http://bit.ly/ApplicantHandbook

      What stage are we at in customer support
      • Mid 2018: We started offering customer support across both European and North America.
      • Mid 2019: We completed a full redesign of the web application, with a built-in onboarding magic 🧙‍♀️
      • Now: We are starting to implement account management and onboarding services.
      • We are preparing to dedicate more resources on customer education while focusing on having a proactive customer success approach.

      We are ambitious and take on big challenges together. 🚀 Our customers love the product, provide valuable feedback, and trust us to rapidly help them solve their problems.

      Who you are

      You are a fantastic human seeking to build something amazing with other fantastic humans!

      What you will be working on
      • Onboard customers on our product throughout the entire user cycle with live chat and email.
      • Investigate and troubleshoot issues (with the support of the engineering team and our tooling).
      • Create content to educate customers (product tours, videos, documentation, FAQ).
      • Document our internal processes to maintain a high-quality operation in spite of a fast iteration.
      • Create and manage projects focused on activation, retention, upgrades, and customer satisfaction.
      What you will unlock
      • Growth! And leading business initiatives to achieve it.
      • Fantastic user reviews when we give them more of their life back.
      • Team kudos. 🎉
      Why you will succeed
      • You will be on the front-line with customers and keep close ties with the product team.
      • You can accommodate with a flat organizational structure where the initiative relies a lot on you.
      How we will grow together
      • Level-up 🍄 the support of our customers through daily, compounding improvements.
      • Exposure to a product-fanatical team's iterations of features and the company itself.
      • You will receive (and provide!) "ticket" reviews between peers
      • You will be challenged, and you learn how to rise to the occasion. 💪
      What you'll need to bring with you

      If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you.

      • Caring about the impact your work has on your team and the company.
      • Hands-on experience working in B2B Saas.
      • Attention to detail and eagerness for constant improvement.
      • Everything else is a lovely bonus that we're excited to hear about!
      • Very special kudos if you are an Airbnb host or have been working with a short-term rentals business.
      What we offer

      For us, the company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

      • 🤗 A supportive and caring team environment.
      • 💎 Competitive salary.
      • 🏖 Ample - and encouraged - paid leave.
      • 👼 Maternity and paternity leave.
      • 🔩 All the resources and tools that you need to succeed, including budget for personal development.
    • 3 days ago

      Job Opening: Backend Platform Engineer

      We’re looking for someone to join our Platform Engineering team at Ferrum. Are you interested in building services to help hospitals detect and eliminate the millions of medical errors that occur every year? If so, read on.


      About You

      You have experience solving challenges with microservices and scaling systems securely. You are comfortable building robust applications with Go or similar languages, Docker, PostgreSQL, Linux, and more in complex systems. Your significant experience interacting with and developing APIs provides a framework for creating both internal and external facing endpoints. 

      You love efficiency and automation. Your work at Ferrum will have a huge impact on the business. You understand that automation and infrastructure pays dividends. You take pride in creating tools to help the team perform at a high level and scale to new challenges.

      You communicate and document everything. At Ferrum, we are a distributed remote team. A culture of sharing and documentation allows everyone to seamlessly work together. Further, for FDA and other healthcare regulatory approvals our documentation of development, testing, and validation must be airtight. 

      You take ownership of a project from ideation to delivery and maintenance. Your experience provides a framework for you to work independently on multiple initiatives as both the end-to-end owner and as a contributor to features. You take pride in creating services that are easy to debug and maintain.

      You want to make a positive and lasting impact on the world. You understand that technology has the power to improve people’s lives and enrich our society. You see the inequality in your own community and around the world and you look to change it. 


      What You Will Do

      Ferrum is a distributed, fast-growing company so you will be wearing many hats and pitch in on different components and projects across the organization. That said, here are some examples of what you’ll do:

      • Scale up the platform and integrations between machine learning algorithms and the pipeline

      • Design and build the APIs interfacing the data pipeline and machine learning services

      • Building security tools to protect sensitive patient data throughout the data pipeline

      • Optimize bare-metal appliances to meet the high performance needs of the application

      • Provision infrastructure for the secure services coordinating on-premise and cloud-hosted services


      About Ferrum

      Medical errors kill 6 million patients every year and are the third leading cause of death worldwide. Ferrum provides doctors with an automated quality management system and machine learning marketplace that ensures they catch and fix medical errors before they affect patient care. The service does not affect physician workflow, takes less than a day to install, and is delivered via a secure appliance so patient data never leaves the hospital. Ferrum has been deployed at hospitals in multiple countries around the world. We are a highly technical team led by experienced founders who have built, funded, and scaled successful healthcare technology companies previously. 

      Salary: $95,000


      To apply to this position, please send an email to [email protected]

    • Do you live and breathe digital marketing, funnel optimization, and conversion? Are you passionate about building a world-class SaaS brand? Can you lead and inspire a team to help you get the job done?


      Adalysis is an award winning suite of tools (SaaS) used by thousands of digital marketers from around the world to help them manage their Google Ads and Bing Ads campaigns. 


      We are seeking a full time Marketing Manager with excellent analytical skills and a proven track record in PPC to lead our marketing efforts. As a high growth SaaS business we are seeking an exceptional candidate to drive campaign output across all digital channels. You will work directly with the founder to help us reach ambitious growth targets. 



      Responsibilities:


      • Devise a marketing strategy across all digital channels (SEO, PPC, Paid Social, Email, Display, Partnerships, PR)

      • Management / execution and tracking of campaigns, focusing on ROI and conversion  

      • Careful analysis of Analytics data and setting up funnels and event data 

      • Oversee and manage website content 

      • Ability to source, hire and manage new team members to support your efforts 

      • Work with designers/developers/copywriters to improve our web presence 

      • Manage split testing of landing pages to improve conversion

      • Manage our content and social media accounts

      • Comfortable on the phone and conferences when speaking to clients



      Key Requirements:


      • Full time dedicated person, working remotely in the UK or Western Europe (within 2 hours of GMT)

      • Fluent in written and spoken English, excellent communicator, knows how to listen

      • Knowledge of all digital channels: PPC, SEO, email, social, content, display

      • PPC knowledge is particularly important with the ability to understand what our tool does and the problem it solves for our clients 

      • Experience in SaaS tools is preferable

      • Comfortable with a high level of initiative and a clear focus on delivering results

      • Flexible, adaptable and organised

      • Available on Skype / Slack (primary means of communication) during working hours



      In return we offer:


      • A better work life balance. Work from home in your own time and space.

      • Flexible working hours

      • £150 day on an independent contractor basis

      • Take unpaid holidays as needed 

      • The space to use your own initiative without being micromanaged 

      • The opportunity to grow with the company and build your own team

      • Access to tools, budget and resources to help you get the job done

    • HappyPorch (European timezones)
      3 weeks ago

      Passionate about web development? Looking for a flexible, remote role where you are working on an enthusiastic and committed team?  This is a brilliant opportunity to develop your technical skills within a forward-thinking and supportive team.

      Initial 6 months, full time with potential for permanent.

      Anywhere within 2 hours of the UK timezone.


      The Role

      You will be helping to care for a number of Umbraco websites, including maintenance & support, bug fixing and adding new features. You will also be involved, with the rest of the development team, in the planning and development of new Umbraco sites, redesigns and overhauls of existing sites.

      You will be working remotely as part of a small team of 10 spread across the UK, Europe and beyond. You will also be communicating with clients directly. This requires excellent written and verbal English communication skills and the ability to communicate professionally with both technical and non-technical people.

      You

      • enjoy solving problems and are constantly looking to learn and improve
      • are outstanding at communicating both verbally and in written English (and more than tech-speak!)
      • are detail oriented and meticulous about quality
      • understand how important good, disciplined process is; in software development as well as communication and project management

      The ideal person will bring the correct mindset, ability to learn and adapt along with as wide a range of technical experience as possible, we therefore encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

      The mix of remote working and the challenge of improving your technical skills while communicating directly with the client means that this role requires very strong English communication skills and a good level of self-confidence.  Thus we encourage applications from candidates with a range of experiences, including career changers and those returning to work.

      Also check out this video some of the team made to help you understand HappyPorch a little better.

       

      Technology

      We are more interested in your interest in web development & your ability to learn, solve problems and your professional approach to coding. However, you do need to have a good working knowledge in C#, ASP.NET MVC, HTML/CSS and Javascript. Experience of Umbraco (or other CMS)  is an advantage, although is not required.


      What’s in it for you?

      Impact

      You will bring your experience, ideas and energy to the role. As part of a small, fun team you will be much more than just another cog in the wheel. There is a huge opportunity to further develop your technical & other skills. 

      Purpose

      A key part of our purpose is to contribute in a positive way to the world around us. Thus we dedicate a portion of their “on the job” time working on ‘pro-bono’ projects that have societal value. This might include open source development, charity projects or training and assisting other organisations.   

      Transparency 

      We run on self management principles.  This does not mean a completely flat hierarchy, any group of humans will have leaders. It does mean that we all input into how the company is run and everyone is invited to get involved and take on the level of responsibility that suits each of us. It also means that leadership is much more fluid than in a traditional company hierarchy. 

      We provide a lot of support and coaching to help you thrive in this environment and thus to do great work. Although it can be challenging, it is incredibly rewarding to be part of. 

        

      Location & Hours

      This role is remote, much of the time you can work from anywhere – well almost – anywhere within 2 hours of the UK timezone. We are more interested in results than micromanaging which means we are very happy to talk about flexibility in your working hours. Some of our team enjoy a very structured day, others flex their work around family commitments.

      Twice each year we meet-up for about a week to work together. Recent locations have included Morocco, Madeira, Bulgaria and Scotland. As well as being really useful it is a lot of fun, so we do all we can to help everyone join where it is possible.


      More details of the role and apply here

    • Close (American or Euro time zone)
      3 weeks ago
      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.

      TL;DR: We are seeking a Head of Product Marketing that will be instrumental in defining our product and market positioning and will take ownership of growing our customer base and platform adoption through a wide range of marketing efforts. This position will lead the Product Marketing function within the organization—an incredible opportunity to shape the brand and future direction of our product and company.

      This position requires a highly motivated individual with previous experience leading product marketing and GTM strategy, and who is comfortable in a fast-moving  environment. The successful candidate will be customer-oriented, self-motivated and results-driven.


      About You

      You have a knack for understanding people. You ask a lot of questions. You’re decisive.

      As Head of Product Marketing at Close, your primary job is to understand our customer— what motivates them, what makes their job difficult, and what simply delights them. You will take these constant and ongoing learnings and deftly apply them to the way we position our brand and product to the world. After all, product marketing is at its very core, “people marketing”. 

      Your previous experience creating successful go-to-market plans (from high-level strategy down to tactical execution) will enable you to oversee the rollout of all new products and feature updates.  

      Sometimes you’ll be looking at our product marketing from a high level view—say, determining our key objectives for the quarter or the year. Other days, you may be down in the weeds yourself, writing landing page copy or working with others on the marketing team to run A/B conversion tests on site. You’re comfortable—and happy—doing both.

      What you don’t know, you’ll openly admit, but then you’ll get to work figuring it out (asking others for help and/or digging deep on your own). Your self-motivation and a relentless drive to learn/do more are appreciated by all. You pride yourself on being a “clever thinker”.  You’re comfortable talking with and working alongside our product, sales, development, and customer success teams. You understand your critical part in the overall machine, graciously accepting thoughts and feedback from others while offering your own expertise where you can. You pride yourself on being “overly communicative” -- keeping everyone up to date with the latest product marketing wins, losses, and initiatives.

      You are comfortable working remotely as part of a small team, with a high level of autonomy. You can devise your own schedule and effectively manage your workload based on the biggest opportunities and company objectives.

      When you’re in the wrong or make a mistake you can admit it. You can articulate why it happened and how you’ve learned from the experience. 

      You are in a European or American timezone.

      Above all, you understand that your success—and our success—hinges on the satisfaction and loyalty of our customers. 


      About The Role

      You will be responsible for championing the features and benefits of the Close sales platform through our marketing messaging and market positioning. You’ll work closely with Danny (Director of Marketing) and our motley crew of marketing crushers. 

      Just some of the things that will come across your [metaphorical] desk…

      Main KPIs

      > Product marketing impact on new trial signups (On-site testing and website updates, email marketing campaigns, increase inquiries from software review and industry sites)

      > Product adoption (free to paid + user activation within app)

      > Product launch/update success metrics (per launch)

      “Product superstar, that is what you are…”

      > Develop messaging, positioning, and competitive differentiation of our products in the SaaS/sales market. Own all on-site messaging. Devise the go-to-market strategy for all product launches and feature updates. Oversee the tactical execution of each GTM strategy.

      > Stay on top of the latest trends and tech advancements in the sales and CRM space. Communicate these learnings across the organization, including to our Product, Customer Success, and Development teams.

      > Identify new verticals and areas for business and product expansion. Champion all marketing efforts that relate to these growth initiatives.

      Corner the market[ing]

      > Own the product messaging in all of our marketing campaigns and corresponding collateral, which may include, but is not limited to, email, social media, blog posts, sales enablement content, and landing pages.

      > Dive deep into our customer acquisition strategy and execution, driving new trial sign-ups via smart, empathetic product/feature messaging and content. Must be comfortable devising and executing tactics to bring customers down the sales funnel.

      > Work closely with the marketing team to ensure that these brand and product value propositions are communicated consistently across everything we do.

      > Work alongside Product and Customer Success teams to identify key verticals, customer personas/roles, and geos for nuture/expansion. Define and produce the content for SEO-optimized industry-specific landing pages, CRM comparison pages, paid/display ads, other marketing materials, to effectively reach these cohorts.

      > Identify marketing website tests and updates to increase visitor conversion rate (visitor to trial signup). This includes, but is not limited to, A/B testing via copy and messaging, videos/images, and modifications to page designs.

      > Work alongside the marketing content team to identify middle and bottom of the funnel content opportunities such as product-focused white papers, blog posts, videos, and more.

      > Develop, nurture, and execute on partnerships with other vendors in the B2B SaaS and product space (online co-promotions, co-branded content, event sponsorship, etc).

      > Champion our customers via the collection and production of testimonials, case studies, and customer profiles (determining the best way to showcase them -- images, video, etc).

      > Generate verified product reviews from our customers for product comparison and online community websites like Capterra, G2Crowd, and Quora. Monitor and ensure our visibility on these, and other, SaaS review/comparison sites.

      Requirements

      > 4+ years experience working within a tech or SaaS organization (extra points if B2B, extra extra points if you can show a correlation between your work and company growth during your time there)

      > 2+ years in a product marketing role, with a track record of successfully taking products to market (devising and executing a GTM strategy)

      > Strong passion for product and ability to ‘speak the same language’ as Product and Development teams (“Scrum, Agile, Javascript, APIs, sprints”, etc, etc)

      > Project management expertise—can coordinate and juggle a variety of projects from conception through production and ensure alignment with other internal teams (Product, Customer Success, Sales, etc).

      > EXPERT command of the English language (written and verbal), with the ability to write in a wide variety of styles. Must be a copywriting pro—masterfully creating short, value-packed, relatable content to drive new conversions.

      > Foundational knowledge of common marketing analytics and campaign management platforms (analytics, popular ESPs, ad networks, social platforms, etc)


      Bonus points for the following skill sets:

      > Front-end coding (HTML/CSS/JS, GitHub)

      > Design and video (editing, Photoshop, graphics creation, etc)

      > Familiarity with SaaS finance and reporting 

      Why Close?

      > Culture video 💚

      > 100% remote (we believe in trust and autonomy)

      > 2 x annual team retreats ✈️ (Lisbon retreat video)

      > Competitive salary

      > 7 weeks PTO (includes company-wide winter holiday break)

      > 1 month paid sabbatical after 5 years

      > $200/month co-working stipend

      > Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

      > 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)

      > 401k matching at 4% (US residents)

      > Dependent care FSA (US residents)

      > Our story and team 🚀

      > Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

    • Helpscout (Remote)
      3 weeks ago
      As a member of our Ops team, you will be at the heart of nearly every application, tool, and service at Help Scout. The work you do everyday will reflect the team mission: Ensure uptime and security across all of our applications while developing and supporting tools to enable customer bliss.

      To help us with our mission, we are seeking an experienced Ops Engineer to join our team. You will have a direct impact on Help Scout’s success, while helping more than 10,000 businesses around the world. While customers love our product, it means nothing if they can't access our services with great performance.


      Technologies we work with
      • AWS, Linux (Ubuntu/CentOS), Chef, Git/Github, RabbitMQ, AWS Aurora MySQL & PostgreSQL, MongoDB, Redis, Jenkins, Docker/Compose, New Relic, Sensu, PagerDuty, Ruby, Go, Python, Java, and PHP.


      About the role
      • You’ll be working on a small team of six (that includes one of our co-founders) and in collaboration with our software developers to build, deploy, secure, manage, and optimize highly-available, fault-tolerant, and horizontally scalable systems in AWS.
      • Ideally, we are looking to add a team member in the North or South American timezones.
      • Our engineering teams communicate mostly via Slack and are committed to remote, agile development. When your code is ready, you’ll create and send a pull request with test cases and tag your team for review. 
      • We are investing heavily in continuous integration and delivery and strive to uphold immutable infrastructure standards. 
      • You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
      • In order to ensure excellent service to our customers, you will be part of our rotating on-call team.


      A note about on-call
      • The 6-week rotation follows this format: 1 week on backup on-call(which rarely sees much action), 1 week of being on-call, followed by a 4 week hiatus from on-call.
      • Our on-call shift is not particularly wearisome, but as a thank you for carrying the weight for the week, the day following your shift is a free day off if you want to take it. We want you happy, healthy and well-rested!


      About you
      • You have a growth mindset, a passion for learning, and are willing to lean into discomfort for the good of our customers and product. 
      • You became an engineer because you like building systems, tools or products that help people.
      • You write code and scripts that other engineers can easily read and understand and you welcome reviews and feedback from your peers. You are comfortable writing tests and you thoroughly verify your work before you deploy. 
      • You’re a great communicator and have an excellent command of written and spoken English.As a remote company, we rely on clear communication for collaboration and execution. 
      • You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work and time-management style to be remote-friendly.
      • You are helpful and empathetic and care about building on our company culture that embraces these qualities.
      • You have a deep understanding of what it takes to run SaaS at scale and have a solid understanding of Linux systems and networking; from kernel to shell, system libraries, file systems and client-server protocols.
      • You are proficient and comfortable in the AWS ecosystem.
      • You are adept at automating service and infrastructure configuration via industry standard tools (E.g. Chef, Terraform).
      • You have experience building continuous deployment and testing tools. (Docker, ECS, EKS, Kubernetes)
      • You design and build systems that work well and fail gracefully.
      • Security engineering is near and dear to your heart; you build with and advocate for a security mindset when implementing new features and infrastructure.
      • You have experience working with MTAs (e.g exim, postfix) and SPAM filtering (e.g. rspamd, SpamAssassin)
      Benefits
      Competitive salary - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.

      Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.

      Long-term/short-term disability insurance & life insurance - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).

      Flexible vacation - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.

      Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. Read about what our CEO did.

      Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.

      401k with 1% match- via Betterment for Business (currently US only)

      Personal Development stipend - Up to $1,800 per year to improve your craft

      Great tools - Each employee will be provided with a Mac laptop and display (or equivalent equipment of choice). We’ll also purchase any additional software or hardware you need.

      Home office stipend - Every new hire gets $1,500 USD to furnish their home office, and up to $350 USD per month if you'd like to rent a co-working desk somewhere.

      Complete transparency - Everyone has full access to business metrics and financial information about the company.

      About Us
      Help Scout is made by roughly 110 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 10,000 paying customers in 140+ countries.

      Why Help Scout?
      We're remote. It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are helping to write the playbook — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.

      We’re passionate about diversity and inclusion. The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here’s our 2019 report. 

      We're committed to SMBs for the long term. Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly value being customer-centric (like us) and want a product that shares their values.

      We're leaving the world better than we found it. Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through Help Scout for Good? Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.

      Our commitment to you
      We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
    • Wizeline (Willing to work on PT)
      3 weeks ago
      What You Will Bring to the Team
      As a Software Engineer at Wizeline, you will advocate for the use of cutting-edge technology to build intelligent and scalable products. You will act as a technology partner for our clients from inception to completion. By understanding their needs and translating requirements into world-class design, you will be responsible for delivering high-quality applications.
      Partner with multidisciplinary teams located across the world (Technical Writing, User Experience, Product Management, and Project Management) to solve challenging problems. As a relationship builder with direct communication with stakeholders, you will also drive internal initiatives and objectives.
      You will work on projects that will allow you to develop your skills and gain exposure to multinational brands. We promote fun and continuous learning and we are proud of working with the brightest minds in the industry.

      Are you a Fit?
      Must Haves:

      To be successful in this role, you need:

      • Hands-on working experience developing secure, scalable enterprise applications.

      • Passion and experience building web-based technology products or applications.

      • Comfortable in learning new coding languages and frameworks, and seamlessly switching from one to another, when required.

      • Familiarity with computer science algorithms and data structures to optimize solutions.

      • Knowledge of relational and/or non-relational databases.

      • Strong architecture skills, with the ability to select the best stack for each project.

      • Strong communication skills in English.

      • Experience in one or more of the most commonly used web applications stacks.

      Nice to Haves:

      Some nice-to-have qualities that will further help you are:

      • BS/MS in Computer Science, Engineering, or a related subject

      • Experience in working directly with clients

      • Hands-on knowledge of working in Agile environment

      • Frontend or backend experience leveraging some of the following web technologies and frameworks:
        - Frontend: ReactJS, AngularJS, or Vue.js
        - Backend: Express.js, Django, Node or Flask
        - Databases: MySQL and MongoDB
        - Programming Languages: JavaScript, Python, Ruby, Java, and/or PHP

      • Experience working with Cloud platforms like AWS or GCP

      • A code repository you can share with the team, showcasing your contributions to open source projects

      • Being a DevOps advocate, with working knowledge of Docker, Jenkins, Travis, and/or Kubernetes

    • Frontastic GmbH (Europe only)
      3 weeks ago

      Frontastic is looking for a Solution Architect (f/m/*) as full-time or part-time employee or freelancer. We are a remote-first company currently operating in the Europe/Berlin timezone.

      As Solution Architect you are the technical pillar of our arising sales team and support us in the distribution of Frontastic. You will work closely with developers of partners and potential customers, convincing their technical decision-makers and making sure that our solution scenarios fully meets customer needs. You have a background in Software Engineering and a deep understanding of the E Commerce industry? You are communicative and love to talk with tech teams, CTOs and decision makers of potential customers on equal terms?

      This is not a junior position, which doesn't mean you must have worked in this role before. In any case, you are aware of your technical ambassador talent and are able to excite people.

      WHAT YOU'LL DO

      • You demonstrate the Frontastic platform (architecture and functional scope) and participate in follow-up sales meetings to discuss and finalise technical questions with our customer tech teams and/or CTOs

      • You take responsibility for all technical questions in the sales team

      • You perform hackathons and proof of concepts workshops together with partners and customers

      • You educate and empower developers who want to build on Frontastic through technical content, including sample applications, presentations and blog posts

      • You give customers support in the development of the overall architecture including other involved systems and the migration strategy

      • You develop convincing customer-specific answers in the technical part of requests for proposal and specifications

      • You may speak at meetups and conferences

      WHO YOU ARE

      • You reside and work in Europe

      • You have good writing and communication skills in English

      • Speaking German is an advantage (but not necessary), as we currently have a large share of German customers.

      • You're an experienced software developer, you have written and deployed a production application more than once. Experience with React, Atomic Design Patterns and Service Oriented Architectures are a plus.

      • You understand that there are always trade-offs between different software architectures and are able to discuss requirements and solutions without with openess and respect.

      • You're experienced in the e-commerce field

      • You understand customer requirements and problems and are able to translate them into product features

      • You can relate technical benefits and constraints of a platform to business requirements and are willing to embrace problems by non-technical shareholders and incorporate their requirements.

      • You have an open and honest personality with a good sense of humour and a confident appearance

      • You're good at networking and getting in touch with others quickly

      • You have a well-structured working style and are used to managing many projects at the same time.

      Please note: this role does involve an amount of travel (up to 20%) mainly within Europe.

      WHAT WE OFFER

      Our team strives to improve themselves following these guidelines:

      • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.

      • We use practices like pair programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low.

      • The same goes for us as a company. We continuously refactor our rules and guidelines. Over all we have a very transparent, helpful, warm, familiar employee culture.

      • We are a remote-first company with regular meetings in-person. We use tools like Email, Hangouts and Slack to stay in touch during our daily work.

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred.

      COMPENSATION

      For this particular job we are offering to pay between 60.000 € to 100.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program AVSOPB as part of your compensation.

      If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to [email protected] Do you still have a question? Do not hesitate to get in contact via mail!

  • Software Development (146)

    • Maze is a user testing and usability research platform that turns prototypes into actionable insights from real users, bringing confidence to the design process.

      We're official partners with the world's best design companies: InVision, Figma, Sketch, Marvel, and Adobe! More than 20,000 designers and product managers from companies like Salesforce, Microsoft, and IBM are using Maze to power up their user testing process.

      We believe that products should be tested at the design phase, and we empower product teams with data to remove all guesswork from building digital products. We're a fully remote company working from all over the world, backed by some of the world's top VCs. We love traveling, telling great jokes (read: puns with the word "maze" in it), and terrible drawings. Come join us!


      The job

      You will work on all aspects of our current product, which includes: 

      - Our user-research platform, with all the challenges associated with complex data-visualisation & analytics dashboard.

      - Our tester’s hiring platform, where you’ll work with us on building a complete marketplace from scratch.

      - Prototyping tool integrations, or you’ll be able to work directly with the development teams of InVision, Marvel, Adobe, Figma and more.

      - Our automated reporting platform, where you'll work on a comprehensive document for the whole product team to collaborate on.


      As part of the Maze team, here’s what you’ll do:

      - Architect and develop highly scalable web applications

      - Work closely with our designer and engineers to design, build, and ship new features from scratch

      - Evaluate and improve the performance, durability, and security of applications in production

      - Take ownership for your tasks and see features through from start to finish

      - Help teammates improve when reviewing their work and appreciate feedback when they reciprocate


      Requirements:

      - Perfectly fluent in English

      - Javascript & ReactJS expert

      - GraphQL / nodeJS knowledge

      - Functional programming evangelist

      - Able to write maintainable and scalable code

      - Write tests & always improve your work environment

      - Enjoy working remotely


      Bonus points:

      - Interest for UX & UI design

      - Experience doing data-visualisation & canvas

      - Experience with deployment automation tools

      - A good dose of ambition, as well as a great sense of humor


      How to Apply:

      We receive a lot of applications so try to submit something that will grab our attention! It’s important for us to see your understanding of our product so make sure that:

      1) you've done some research on Maze and signed up to try the product;

      2) you include a well-structured and concise message with your application explaining why you find Maze interesting and why you'd be a good fit. Show off a little :).

    • Carbon Relay is a world-class team focused on harnessing the power of machine learning to optimize Kubernetes. Our innovative platform allows organizations to boost application performance while keeping costs down. We recently completed a major fundraising round and are scaling up rapidly to turn our vision into reality. This position is perfect for someone who wants to get in on the ground floor at a startup that moves fast, tackles hard problems, and has fun!

      We are looking for a Senior Software Engineer to build the next generation of Kubernetes optimization products. You will make our products scale efficiently and work closely with our machine learning team to bring products from R&D into production.

      Responsibilities

      • Designing and implementing features as part of a Kubernetes CRD

      • Working alongside our machine learning team to create new products

      • Required qualifications

      • 3-5 years of software engineering experience

      • Proficiency in Go

      • Familiarity with Kubernetes and containerization

      • Experience shipping and maintaining software products

      Preferred qualifications

      • Experience building components to extend Kubernetes (CRDs, controllers, scheduler extensions, etc)

      Why join Carbon Relay:

      • Competitive salary plus equity

      • Health, dental, vision and life insurance

      • Unlimited vacation policy (and we do really take vacations)

      • Ability to work remotely

      • Snacks, lunches and all the typical benefits you would expect from a well-funded, fun startup!

    • NS8 is a fraud prevention hub with industry-leading time to value that empowers eCommerce merchants to reduce their total cost of fraud through data orchestration and early-stage detection tools that filter out malicious activity before it starts.

      Why Join Us?

      • We're blowing up and need talented engineers and leaders to keep up with our explosive business growth.

      • We've got funding and our revenue is killing it too. Our numbers are outperforming the projections in our last pitch deck - and we all know how lofty those can be.

      • Our CEO is a developer of over 20 years and has additional founder and CEO experience with fast paced startups, so he gets the engineering side and the business under commits so development can over deliver.

      • Our CTO has decades of technical expertise, running large development organizations with resources in every corner of the globe, deploying products that generate hundreds of millions of dollars annually across diverse and highly regulated markets.

      • Our CSA has over 20 years development experience with both Fortune 20 companies and founding many startups in the platform space, including several large exits.

      Our Engineers:

      • Excel in a flat hierarchy and spend almost 100% of their time writing code.

      • Love working in our agile, continuous integration and deployment environment.

      • Conceive, design, develop, deploy and operate the code they write.

      • Deploy maintainable, instrumented, predictable and reliable distributed systems on a steady cadence.

      • Write tooling for automation, diagnostics, debugging.

      • Participate in on-call rotation for their services.

      • Build with a security mindset and are up to date on industry best practices.

      • Design from the start with multi-tenancy and high availability as requirements.

      • Have developed their remote engineering muscles and are highly engaged via Slack.

      Our Stack:

      • TypeScript, React, Node.js

      • AWS technologies

      • Kubernetes

        • Concourse + Helm3 for CI/CD

        • Prometheus

        • Grafana

      • Kafka

      • ProtoBuf3

      • Mongo

      • MySQL

      Your Role:

      The Director of Cloud Infrastructure is an experienced infrastructure technologist and leader who is passionate about DevOps: leading, mentoring, and scaling teams responsible for NS8’s software development delivery pipeline, cloud infrastructure, and production services.

      Responsibilities:

      • As Director of Cloud Infrastructure, you will collaborate with the CTO, Chief Architect and entire Engineering organization to roll out and maintain DevOps best practices to enable rapid software development through a robust and secure infrastructure.

      • Manage a plan for how to move towards best practice, and communicate progress to relevant stakeholders

      • The Director of Cloud Infrastructure is responsible for NS8’s development, test, and production infrastructures.

      • Support the engineering teams with infrastructure and tools to automatically build, deploy and run applications maximizing the use of automation and observability

      • The ideal candidate will have considerable knowledge of cloud computing and AWS with experience building environments that meet high availability, scalability, and reliability criteria.

      • Experience with continuous integration, continuous delivery and continuous deployment.

      • Experience with container architecture and container orchestration tools (Kubernetes)

      • Experience managing and maintaining Kafka

      • Experience deploying, managing and monitoring production services, as well as the supporting infrastructure such as CI/CD pipelines and container orchestration (Concourse, Istio)

      • Responsible for configuration, management and orchestrating response using alerting tools such as New Relic, Honeycomb and PagerDuty. Streamline incident management and escalation process to provide 24/7 support for production services

      • Managing technical people and engineering leads, including performance management, career management, and conflict resolution

      • An ability to build teams while keeping engineers and leads engaged

      Qualifications:

      • Bachelor’s or Master’s degree in Computer Science or similar.

      • 5+ years developing software in a professional environment

      • 5+ year in DevOps

      Our Benefits:

      • Work from home or on-site in Las Vegas

      • Competitive salaries

      • Equity

      • Medical

      • Dental

      • Vision

      • FSA

      • Fully stocked kitchen for on-site employees

      Our Culture:


      • Vibrant is an understatement, company events are always first class and exciting – axe-throwing, luchador wrestling, fancy dinners, charity events, game shows.

      • Value diversity, transparency, and encourage everyone to be their authentic self.

      • Supportive, learning culture; where engineers are encouraged to present Lunch and Learns on any topics they are passionate about.



      Physical Demands:


      While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch. - The employee is occasionally required to move around the office.



      NS8 Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


      This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    • Yesterday
      Who are we?

      Flyt is a technology platform designed to connect the world’s top food delivery companies with the world’s largest restaurant brands. If you have ordered food on your phone you have touched our technology.

      Today, we’re a global company, with our technology being deployed across Europe, North America and Australia, and with team members in six countries. Yet we’re still human-scale: everyone can get to know everyone, and we are structured to ensure every team has a strong sense of community and autonomy on how to hit their goals.

      Flyt is organised in small, cross-functional, autonomous teams we call squads. Each one of our squads owns an area of the product end-to-end and is responsible for meeting a business goal. Same principles as the Spotify model, but customised to what works for us.

      The Role

      We are on the lookout for a developer to work remotely with our North America team.

      Experience in either Go, Node or PHP would be massively beneficial and you must love being autonomous in a small team.

      Requirements

      Key Responsibilities
      • To build new features in our two core languages Go and Node
      • To work within our Microservices architecture and deliver highly level readable and maintainable code
      • To work with the world's largest delivery companies and to innovate in this exciting space
      • To make key architectural decisions and to help move our platform forwards
      Working with us

      You’ll love working here if:

      • You can’t wait to roll up your sleeves and build a great product with a dedicated team
      • You love having a goal, and having the autonomy to decide the best way to go for it
      • You obsess over personal growth. Feedback, Coaching, Learning, Teaching.
      • You like to communicate transparently (all our #slack channels are public!), and are willing to listen to your peers, earn trust and show up curious

      Benefits

      • A competitive salary
      • Flexibility to truly work remotely
      • Access to coaches on leadership, product, tech and sales
      • Top spec Macbook Pro to enable you to do your job well
      • The training budget you need to help you level-up
      • A quarterly $$$ bonus pool
      • 25 days holiday pa
      • Quarterly meets at different locations around the world where we all get together, plan for the next quarter and have some fun!
      • The opportunity to work in a fast-growing company with global expansion plans and operations spanning Europe, North America and Australia.
    • Medium (US only)
      Yesterday
      At Medium, words matter. We are building the best place for reading and writing on the internet—a place where today’s smartest writers, thinkers, experts, and storytellers can share big, interesting ideas; a place where ideas are judged on the value they provide to readers, not the fleeting attention they can attract for advertisers.

      We are looking for a Senior Data Engineer that will help build, maintain, and scale our business critical Data Platform. In this role, you will help define a long-term vision for the Data Platform architecture and implement new technologies to help us scale our platform over time. You'll also lead development of both transactional and data warehouse designs, mentoring our team of cross functional engineers and Data Scientists.

      At Medium, we are proud of our product, our team, and our culture. Medium’s website and mobile apps are accessed by millions of users every day. Our mission is to move thinking forward by providing a place where individuals, along with publishers, can share stories and their perspectives. Behind this beautifully-crafted platform is our engineering team who works seamlessly together. From frontend to API, from data collection to product science, Medium engineers work multi-functionally with open communication and feedback

      What Will You Do!
      • Work on high impact projects that improve data availability and quality, and provide reliable access to data for the rest of the business.
      • Drive the evolution of Medium's data platform to support near real-time data processing and new event sources, and to scale with our fast-growing business.
      • Help define the team strategy and technical direction, advocate for best practices, investigate new technologies, and mentor other engineers.
      • Design, architect, and support new and existing ETL pipelines, and recommend improvements and modifications.
      • Be responsible for ingesting data into our data warehouse and providing frameworks and services for operating on that data including the use of Spark.
      • Analyze, debug and maintain critical data pipelines.
      • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Spark and AWS technologies.
      Who You Are!
      • You have 7+ years of software engineering experience.
      • You have 3+ years of experience writing and optimizing complex SQL and ETL processes, preferably in connection with Hadoop or Spark.
      • You have outstanding coding and design skills, particularly in Java/Scala and Python.
      • You have helped define the architecture, tooling, and strategy for a large-scale data processing system.
      • You have hands-on experience with AWS and services like EC2, SQS, SNS, RDS, Cache etc or equivalent technologies.
      • You have a BS in Computer Science / Software Engineering or equivalent experience.
      • You have knowledge of Apache Spark, Spark streaming, Kafka, Scala, Python, and similar technology stacks.
      • You have a strong understanding & usage of algorithms and data structures.


      Nice To Have!
      • Snowflake knowledge and experience
      • Looker knowledge and experience
      • Dimensional modeling skills
      At Medium, we foster an inclusive, supportive, fun yet challenging team environment. We value having a team that is made up of a diverse set of backgrounds and respect the healthy expression of diverse opinions. We embrace experimentation and the examination of all kinds of ideas through reasoning and testing. Come join us as we continue to change the world of digital media. Medium is an equal opportunity employer.

      Interested? We'd love to hear from you.
    • Yesterday

      Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antartica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply or drop us a line, we’d love to talk to you!

      What you will be doing

      We are looking for a motivated and professional DevOps Engineer to help us maintain the best performing hosting architecture on the market.

      You will be instrumental in making sure our architecture is always on the bleeding edge of technology remaining stable and high performing at all times. This involves:

      • Optimizing server provisioning
      • Fine tuning our servers on a system level and on application (WordPress) level
      • Ensuring high scalability as the number of created VMs increases on our network
      • Overseeing and ensuring smooth running and completion of server-wide updates
      • Ensuring optimal software communication between our server architecture and our hosting platform (MyKinsta)
      • Acting as an escalation point for our SysOps team if a bug or issue proves to be particularly difficult
      • Creating tools to prevent or mitigate instances of high load, ensure security and stability throughout the system

      Requirements

      • 4-year undergraduate / Bachelor's degree in computer engineering or computer science
      • 5 years of experience working with Ubuntu
      • 3 years of experience writing Bash, Python and Ansible scripts
      • 3 years of experience with the standard WordPress stack (PHP, MySQL, WordPress)
      • Experience with WP-CLI
      • Experience with Nginx
      • LUA scripting knowledge
      • Excellent general understanding of Linux, cloud networking and server management
      • Deep knowledge of Google Cloud based server architecture
      • Strong experience automating against firewalls and network infrastructure (iptables)
      • Experience working with ELK stack
      • Technical awareness and ability to quickly understand new technologies


      Bonus Skills

      • Deep knowledge of LXC
      • Experience working with ZFS
      • Database query optimization
      • Having worked in JIRA
      • Good understanding of APIs and web service

      Benefits

      • We offer a relaxed working environment where everyone can work in peace
      • We do not have any investors and we do not work directly with clients. This means we rarely have any deadlines and have the luxury of thinking features through and implementing them correctly instead of quickly
      • Everyone has a voice in the development process
      • We have an amazing design (UI and UX) team so development receives fully researched and designed tasks
      • We work with only the newest and best technology

      If you want to learn more about Kinsta and what it's like to work for our team, head to our website, Kinsta.com, and look for the About Us link in the footer.

    • Yesterday

      Theorem is a team of experts who set sound principles and best practices into action. Our team solves complex problems and builds amazing things for some of the largest global household names. We work with team members around the world and have offices in LA and New York. While this is a remote first role, initially, the position will require at least bi-monthly travel to the UK. Candidates closer to major travel airport hubs will be given priority.  You must be authorized to work in the United States.
      As Software Solutions Architect, you are a polyglot engineer with a hunger for learning new languages and tools. You see yourself as a maker and you are interested in all steps of the process, from understanding the challenge, to designing, developing and deploying.
      As a consulting Software Solutions Architect, you are always happy to be learning, choosing the right tool for the job but also becoming the foremost domain expert about our client’s business. You should always be able to answer the question: What have I learned this week?

      Responsibilities and Duties

      In this role, you will participate in the full life cycle of application development for our clients with duties including but not limited to:

      • Assist the sales team with uncovering and understanding technical requirements and producing estimates and risk assessments for new projects.
      • Become the domain expert for our clients’ business and gain a deep knowledge of their infrastructure and internal systems.
      • Research technologies and assess their fit for the challenge at hand.
      • Educate and train clients and stakeholders about the benefits of our approach to software and solutions development.
      • Assist the engineering team on product delivery by writing code and reviewing pull requests.
      • Collaborate with the team to create a successful project hand-off plan

      Qualifications and Skills

      • 10+ years of experience in software engineering.
      • Over 5+ years of experience directly consulting with clients.
      • Eager to learn new languages and technologies.
      • Proficient and experienced with at least 3 programming languages; JavaScript, Ruby, Elixir, Go, C# and Python are all a plus.
      • Strong experience designing and delivering features on both server and client sides of the development stack.
      • Demonstrated experience researching new tools, acquiring new skills, and implementing your new knowledge on the fly with confidence and accuracy
      • Experience with AWS, GCP, or Azure is nice to have.
      • Experience working with Chef, Ansible, and other provisioning technologies is a plus.
      • BS of Computer Science or similar academic background is a plus.
      • Excellent skills in spoken and written English language.
      • Possess a strong and reliable internet connection.
    • Company overview

      Ceros is an experiential content platform that empowers the creation of bespoke, immersive digital content without code. We’re passionate about helping companies transform their static digital content into engaging experiences. From custom interactive microcontent, to immersive event microsites, you can build it with Ceros. Publish and update live content instantly, and embed it into your site instantly. Join us in ending the endless creation of static content and be part of the movement towards meaningful content experiences.

      Our customers include some of the world’s leading brands, such as Mashable, GE, Red Bull, United Airlines, and IBM.

      We are well-funded and venture-backed by prominent investors including Grotech Ventures, Greycroft, and Starvest Partners.

      About the Product

      Ceros provides multiple products and the Devops team supports them all.

      The core Ceros (https://ceros.com) product is comprised of multiple single-page applications (Admin, Studio, and Player) written in Javascript using libraries like jQuery, Require, and Backbone.  It is supported by a REST backend built in PHP. The Ceros Studio is built around the HTML5 Canvas element.

      We’re in the midst of migrating both the frontend and backend to Typescript.

      The infrastructure uses Docker, Jenkins, and Cloudformation. We use a myriad of AWS offerings. We also use Okta for authentication and Fastly as a CDN.  We’re eying a migration to Terraform and Kubernetes.

      The DevOps team also supports Markup (https://markup.io), which is built in React and Typescript on the frontend and Typescript on the backend.  Its infrastructure uses Terraform and Kubernetes on AWS.

      About the Team

      As part of the Ceros product team, you’ll be working with a cross-functional group of the most talented people you’ve ever worked with. We hire only passionate and creative people with a proven and unquestionable ability to execute, and every member of the team is equally responsible for moving the product forward.

      We have a dynamic company culture that collaborates daily. We care deeply about the user experience, and we debate passionately about our ideas. When you work at Ceros, you check your ego at the door, and you aren’t afraid to be honest, especially to yourself. We take our jobs seriously but ourselves not so much.

      The DevOps team is the primary caretaker of the infrastructure, responsible for owning the infrastructure roadmap and pushing it forward.  We’re constantly looking to improve the infrastructure to make it more stable, scalable, available, more easily deployed, and easier to work with.  

      We follow DevOps principles, which means we view ourselves as the deep knowledge and support for all the developers when they need to write infrastructure code for their stories and fight the tendency to silo on a daily basis.  We each attend one of the other development team’s standups as a liaison and we keep the door to the #devops slack wide open for anyone who has questions. We review the other team’s infrastructure code to make sure it’s in line with where we want to go.  And we work to build better tooling around development processes to support the other teams in their work to push the product forward.

      About the Job

      As a DevOps focused engineer, your typical day-to-day involves:

      • Evaluating, testing and building new infrastructure tools and technology

      • Writing detailed planning documents on stories so your teammates can assess the proposed approaches to a story, offer suggestions of approaches missed, and we can all agree on where to go from there

      • Writing maintainable code (probably goes without saying)

      • Carrying out and being on the receiving end of intense code review sessions from your peers who hold your work (and their own) to the highest of standards

      • Helping the full stack development teams write infrastructure code, and reviewing said code

      • Writing clear documentation around infrastructure code and development tooling so that it’s easy to understand, use, and modify

      • Working closely with the rest of the team to deploy new releases and data migrations without hiccups 

      • And finally, ensuring the availability of the Ceros platform

      What we’re looking for:

      • Experience with CI/CD pipelines, configuration management, infrastructure orchestration, containerization, linux administration... you know, DevOps.  

        • In particular, several years of experience with Terraform and Kubernetes. 

      • An eagerness to write well documented, clear code.  You understand that infrastructure code is still code and the principles of documentation and organization that apply to every other kind of code, still apply here.

      • The wisdom of experience.  You understand that principles and design patterns are important guidelines, but not hard and fast rules.  You know when to apply a pattern and when not to, when to hold fast to a certain principle, and when to let it go.  You understand that sometimes we can’t let the perfect be the enemy of the good and we’ll have to take on tech debt, but when we do, it should be with consideration and intention (and should be documented).

      • An eagerness to learn.  We’re looking for engineers who are able and eager to keep up with the pace of our rapidly evolving field.  

      Key things to know

      • This is a remote role

      • We want you to start ASAP

      • This is a full-time position

      • Unlimited vacation days

      • Competitive salary

      • Stock options

      • Premium health insurance

      Working completely from home, you’ll be communicating often through chat rooms, email, and video conferencing. We offer flexible working hours and an extremely flexible vacation policy. And we provide excellent gear (15” Macbook Pro, iPad, external monitor, etc.). 

      Next Steps

      If you’re interested in being part of the Ceros team, please send your resume and a cover letter to us. We’re a company of passionate, honest, and sometimes silly people, so don’t be afraid to express yourself.

    • 2 days ago

      Carbon Relay is a world-class team focused on harnessing the power of machine learning to optimize Kubernetes. Our innovative platform allows organizations to boost application performance while keeping costs down. We recently completed a major fundraising round and are scaling up rapidly to turn our vision into reality. This position is perfect for someone who wants to get in on the ground floor at a startup that moves fast, tackles hard problems, and has fun!

      We are looking for a Lead Software Engineer to spearhead the development of our backend applications. You will bridge the gap between the machine learning and Kubernetes teams to ensure that our products delight customers and scale efficiently.

      Responsibilities

      • Developing our internal APIs and backend

      • Designing and implementing SaaS-based microservices

      • Collaborating with our infrastructure, machine learning and Kubernetes teams

      Required qualifications

      • 10 + years experience in software engineering

      • Proficiency in Python

      • Experience shipping and maintaining software products

      Preferred qualifications

      • Experience with JavaScript

      • Experience with GCP/GKE

      • Familiarity with Kubernetes and containerization

      Why join Carbon Relay

      • Competitive salary

      • Health, dental, vision and life insurance

      • Unlimited vacation policy (and we do really take vacations)

      • Ability to work remotely

      • Snacks, lunches and all the typical benefits you would expect from a well-funded, fun startup!

    • This Product Designer or Senior Product Designer position for our Compliance group is 100% remote.

      A brief overview:

      GitLab is building an open-source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than doubled the size of the Product Design team, and we’ve increased the number of GitLab employees from 400 to over 1100 this financial year, too.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, check out our past releases, and see an overview of the product vision you’d contribute to when working here.

      As a Product Designer at GitLab, you will be embedded in our Compliance group. It’s a complex area where you’ll be tasked with improving the controls we provide to support our customers to help them manage their compliance posture within GitLab. You'll be designing new features and experiences to improve the quality of life for customers who operate within regulated environments.

      What you can expect in a Product Designer, Compliance role at GitLab:
      • You’ll be tasked with bettering our product for users who rely on our compliance features. The work you’ll do will enable greater adoption of our product within the enterprise space and impact users across a range of industries, from healthcare to manufacturing.
      • You’ll collaborate with a Product Manager to define the priorities, roadmap, and overall strategy for the future of Compliance within our product.
      • You'll work alongside Product Managers and UX Researchers to understand the needs of our users to shape how compliance features underpin the work within regulated industries.
      • You’ll come together with our Technical Writers to better our compliance documentation and in-product content.
      • You’ll collaborate with cross-functional partners to uncover and understand the complexities and limitations of our current compliance tools, advocating for the end-user in all areas, including documentation, ease of use, and visualization of key messaging.
      • You’ll utilize wireframes, prototypes, user flows, mockups, high-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas.
      • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
      • You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.
      • You’ll contribute compliance patterns to our Design System, alongside the rest of the UX department, and the GitLab community as a whole.
      Projects you might work on in our Compliance group:

      You’ll spend your time at GitLab collaborating with a cross-functional team. You may work on features that bring compliance checks into merge requests, a dashboard to give users insight into their overall compliance controls, or even build features that enable code to be audited, traceable, and reported on. To be successful, you’ll consider many edge cases while understanding the needs of a wide range of personas across a breadth of industries. Outside of work on our compliance tools, you’ll also contribute to our Pajamas design system and design culture here at GitLab.

      You should apply if:
      • You’ve got experience designing developer tooling, enterprise software, or complex web applications that are built for technical users.
      • You’ve got some experience designing compliance experiences, or knowledge of the compliance industry.
      • You’ve got experience working on product strategy and product design for a complex enterprise application or SaaS tool.
      • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
      • You want to design for a complex product with technical users who have continually evolving needs.
      • You’ve got experience applying your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.
      • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
      • You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, your knowledge of Git, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
      • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 60 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab team members across the world. Also, every year or so, we’ll invite you to our Contribute event.

      Hiring Process and compensation:

      Our hiring process for this Product Designer position typically follows five stages. The details of this process, the expectations for Product Designers and Senior Product Designers, and the compensation for this role can be found in our job family page.

    • 2 days ago

      When someone installs Density in a location, they get access to real time, accurate people count. The experience is magical to a customer, but the process involved in accomplishing it is complex. Density has counted 13 million humans, and that number is growing exponentially. We are seeking a talented backend engineer to help architect a suite of web-based products to transform that data into insight.

      The software systems that support Density are foundational: our customer facing APIs and applications, the systems that manage and orchestrate our fleet of devices, and the internal tools that keep our organization running smoothly. We put a high value on the infrastructure that supports our systems, and love approaching problems through research, prototyping, and experimentation. We are not afraid to embrace new technologies, but are mindful in what we choose.  

      As an organization, we understand the importance of design, focusing on fundamental problems, and decentralizing decision making. As an engineering team, we design, build, and test with simplicity and scalability in mind. As individuals, we take ownership in our work and decisions. We’re looking for someone with a deep understanding of the web who shares these ideals.

      This position reports to Density's Director of Software Engineering.

      What you'll work on

      • Lead backend development on internal and customer facing projects, utilizing Python and Django
      • Build APIs and data delivery mechanisms for applications such as web dashboards, alerting & health systems, mobile applications, and third party integrations
      • Monitor, understand inefficiencies, and improve the data pipeline
      • React to customer needs and feedback through tight-looped, iterative development
      • Contribute to open source initiatives
      • Document and teach best practices across our stack

      What we're looking for

      • 5+ years industry experience building and scaling web applications and APIs
      • Deep experience with Python and Django
      • Experience building data-centric applications, including analytics pipelines, report generation systems, and alerting & health systems
      • An understanding and appreciation for application performance monitoring and profiling tools
      • A desire to define, document, and teach web engineering standards
      • Strong writing skills, with experience crafting clear and concise documentation
      • A motivation for constant learning

      Icing on the cake

      • Experience with statistical analysis and trend data modeling
      • Experience with building applications using ES6, React, and Redux
      • A deep appreciation for design
      • A strange obsession with counting people (or what you can do with the resultant data)

      While we have offices in Syracuse (NY), San Francisco, and NYC, we embrace and have built a culture around remote work.

    • Our homes are our most valuable asset and also the most difficult to buy and sell. Knock is on a mission to make trading in your house as simple and certain as trading in your car. Started by founding team members of Trulia.com (NYSE: TRLA, acquired by Zillow for $3.5B), Knock is an online home trade-in platform that uses data science to price homes accurately, sell them quickly and guide the customer every step of the way. We share the same top-tier investors as iconic brands like Netflix, Tivo, Match, HomeAway and Houzz.

      We’re seeking a Senior Machine Learning Engineer to join us in building our predictive models and our data science team. You will get to work with some of the most interesting data sets and have the freedom and responsibility to help shape our core products from initial data exploration to production models. You will design and implement the foundation of our predictive models and work closely with other team members to test the accuracy in local markets.

      At Knock, we have fun, we move fast, we support and celebrate our fellow teammates, and we live by our POPSICLE values.

      As a Sr. Machine Learning Engineer you will: 

      • Design and develop models that produce insights from residential real estate data.
      • Develop, train, test, deploy and iterate on modeling approaches and methodologies.
      • Evaluate, improve and iterate on the performance of existing ML models.
      • Explore and recommend new data to improve model outputs.
      • Apply and integrate model predictions to our new and existing products.
      • Communicate model outcomes to the broader team.

      We’re looking for Knockstars who have: 

      • Must be U.S. based.
      • MS or higher in Computer Science, Statistics, Mathematics or equivalent.
      • Experience applying existing or novel methodologies to improve existing machine learning models.
      • Minimum of 3 years of software development experience including coding, testing, troubleshooting, and deployment.
      • Minimum of 2 years experience with building production end-to-end machine learning models at scale.
      • Strong knowledge of machine learning frameworks.
      • Python programming proficiency.
      • SQL, MySQL or Postgres experience.
      • Strong desire to contribute to a rapidly growing startup and being comfortable with learning new tools and technologies.

      Bonus points for knowledge of:

      • Real estate markets, MLS assessor/tax and parcel data.

      What we can offer you:

      • An amazing opportunity to be an integral part of building the next multi-billion dollar consumer brand around the single largest purchase of our lives.
      • Talented, passionate and mission-driven peers disrupting the status quo.
      • Competitive cash, full medical, dental, vision benefits, 401k, flexible work schedule, unlimited vacation (2 weeks mandatory) and sick time.
      • Flexibility to live and work anywhere within the United States. As we are a distributed company and engineering team, we are open to any U.S. location for this role.
      • This is a 100% remote, full-time career at Knock.

      We have offices in New York, San Francisco, Atlanta, Charlotte, Raleigh, Dallas-Fort Worth, Phoenix, and Denver with more on the way. In fact, we are proud to be a distributed company with employees in 21 different states. This is an amazing opportunity to be an integral part of building a multi-billion dollar consumer brand in an industry that is long overdue for a new way of doing things. You will be working with a passionate, mission-driven team that is disrupting the status quo.

      Knock is an Equal Opportunity Employer.

      Please no recruitment firm or agency inquiries, you will not receive a reply from us.

    • 3 days ago
      Job Description

      About Pluralsight Flow, powered by GitPrime 

      GitPrime is now a Pluralsight company, an entire functional department of our new parent company. We are pioneering data-driven engineering. We report on the work patterns and the people-side of software development so engineering leaders can advocate for resources and demonstrate that they're driving business value based on objective data. We have strong product-market fit with hundreds of happy customers and we are growing rapidly.  

      Working at Pluralsight 

      Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology learning platform organizations and individuals in 150+ countries count on to innovate faster and create progress for the world.  

      At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do everyday, we empower the people who power our world.  

      And we don’t let fear, egos or drama distract us from our mission. We’re adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission, we are one.  

      The Opportunity  

      As a DevOps Engineer at Pluralsight, you will partner with the DevOps Manager to curate Developer self-service tools and systems to empower our continuous deployment environment. You will keep Pluralsight’s finger on the pulse of the DevOps community by continually researching, testing, and developing solutions to better enable our Software Engineers through automation and self-service. As an embedded member of remote development teams, you will be the subject matter expert on how and when to utilize the tools built and deployed by DevOps, as well as an influential partner in delivering incredible end user experiences.Pluralsight is a leader in the tech education space, and as such, our engineers are a driving force in developing and promoting industry best practices while continually synthesizing new ideas. You will help set the bar for DevOps teams across the industry while building a product that creates the innovators of tomorrow through technical education.

      Who you are: 

      • You are an experienced DevOps professional that enjoys being in the middle of the development lifecycle
      • You love exploring new technologies and keeping your own technical skills sharp while exhibiting responsibility and caution
      • You have a passion for innovation, learning, and excellence
      • You elevate the technical abilities of those around you
      • You are an amazing communicator and effective influencer within the remote teams you are on
      • You have a track record of being analytical, methodical, and quality-driven

      What you’ll own: 

      As a DevOps Engineer with a knack for automation, troubleshooting, and problem-solving, you will be responsible for monitoring our environments, servers, and applications for health, performance, and security. You will work with our talented team of Software Engineers to decide how to best create meaningful outcomes for our end users.

      Infrastructure:

      • Develop a flexible infrastructure to promote Developer self-service, while promoting continuity across our overall environment.
      • Development of tools and systems to support Developer self-service
      • Continuous environment monitoring for application health, performance, and security
      • Maintaining a pulse on emerging technologies and discovering hidden opportunities in our environment
      • Use technical expertise and experience to evaluate industry technologies and assess practice relevance
      • Collaborate with Software Developers to research and address technical needs and to roadmap and develop new solutions
      • Maintain and improve standards of Operational Excellence
      • Ensure redundancy and resilience of infrastructure and services
      • Reliability and Performance
      • Championing of continual improvement in the areas of reliability and performance
      • Help design and implement secure environments and servers
      • Forecast and assess reliability risks
      • Ensure all infrastructure is configuration managed
      • Development Support
      • Support DevOps Manager
      • Collaborate with the Ops and DevOps teams, as well as Security, IT, and Software Engineers

      Experience you’ll need: 

      • A successful candidate will be well experienced in key areas such as AWS, Saltstack, and Terraform (or similar)
      • Experience with Kubernetes and containerization to be able to support existing teams
      • Ability to quickly analyze and comprehend new or unfamiliar technologies or ideas
      • Track record of progressive DevOps engineering experience including the following:
      • Strong systems administration skills in both Linux
      • Experience in automation and the development of automation tools
      • Strong background in continuous integration and deployment methodologies/pipelines
      • Strong administration of HAproxy, RabbitMQ, Redis
      • Strong knowledge of network security and performance
      • Knowledge of compliance frameworks (PCI, SOX, SOC 2, ISO 27001)
      • Powershell, Bash, and Python scripting
      • Database administration background in Postgres or similar
      • Experience with Kafka a plus
      • Strong understanding of DevOps mentality and tools

      Technologies and tools you’ll use and interact with here:

      • Linux - Ubuntu LTS, RHEL, CentOS 7, Fedora Core
      • Tools - Github, New Relic, TeamCity, Octopus Deploy, Saltstack, OpsGenie, ELK, Terraform
      • Services - Haproxy, Nginx, IIS, RabbitMQ, Kafka, Zookeeper
      • AWS - EC2, RDS, ECS, VPC, Route53, ELB, ALB, Lambda, Elasticache, Cloudfront, Service Catalog, Cloudwatch, CloudFormation, IAM, Certificate Manager, Directory Service, WAF & Shield, SQS, SNS
      • Data Stores - Cassandra, Postgres, MySQL, MSSQL, Redis, BigQuery, Hadoop, Elasticsearch
      • Other - Cloudflare, Salesforce.comwpengine.com, Zuora, Adobe AEM, Adobe Search and Promote
      • Languages in use here that you may help support: Python, Node.js, Ruby, Java
      Qualifications

      Additional Information

      Be Yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    • Overview:

      Work with one of GrammaTech's Research team on advanced software development in a large Common Lisp codebase. Build new components and extend existing tooling to meet project needs. Implement both exploratory research prototypes and high-quality library components and products. Significant experience contributing to large projects, developing software, focus on Common Lisp.

      LOCATION: Ithaca, NY or Remote, USA Only

      Responsibilities:

      • Develop applications software from requirements

      • Use of various commercially available tools and SDLC approaches

      • Effectively communicate up to Project Leaders and across all peers

      Qualifications:

      Required

      • BS in Computer Science or equivalent
      • 5+ years post-degree experience working in structured systems and/or software development teams, Common Lisp
      • Experience working development activities on large code bases (>10 KLOC) as well as developing software from scratch
      • Familiar with common software architectures, design patterns, and software development life cycle practices

      Preferred

      • Binary Analysis, Source Code Analysis
      • Compiler design, compiler front-end integration, parsers
      • Static and/or Dynamic Analysis
      • Reverse-engineering
      • Malware-analysis techniques
      • Knowledge of machine code, especially ARM, x86 or x86-64
      • Dynamic analysis, program instrumentation, and profiling
      • System-administration experience, especially related to security
    • 3 days ago

      Codelitt is looking for a Ruby on Rails senior with experience building highly complex applications. Preferably you communicate well with other engineers. You work well with others and friendly.

      While this is a remote position, there are often meetings at 9 a.m. ET. Something to take into consideration. Mountain Time, Central Time, or Eastern Time preferred.

      Requirements

      • Experience working and collaborating with teams
      • Experience in Linux and command line a must
      • Solid Javascript experience a must
      • Proven work with React
      • Proven work with Ruby on Rails
      • You know how to architect all components of front-end project
      • You have experience reading the API documentation and working with different endpoints to compose the desired effect
      • You know how to run projects through solid processes (things like code reviews, reviewing stories, planning)
      • Picks up new technologies quickly and efficiently
      • Uses Git for all of your projects
      • Creates tests before they write code (TDD is your thing)
      • Expert knowledge of OOP and software design principles
      • Driven, ambitious, and interested in tech
      • Self-motivated
      • Acumen. You must be able to think of and judge multiple solutions for a problem and be able to reason between them.
      • You’re aware of how to build secure apps
      • You know how to optimize frontend load times, debug rendering issues, and overall provide a smooth experience to the user.
      • Knowledge of responsive frontends
    • 3 days ago

      Job Opening: Backend Platform Engineer

      We’re looking for someone to join our Platform Engineering team at Ferrum. Are you interested in building services to help hospitals detect and eliminate the millions of medical errors that occur every year? If so, read on.


      About You

      You have experience solving challenges with microservices and scaling systems securely. You are comfortable building robust applications with Go or similar languages, Docker, PostgreSQL, Linux, and more in complex systems. Your significant experience interacting with and developing APIs provides a framework for creating both internal and external facing endpoints. 

      You love efficiency and automation. Your work at Ferrum will have a huge impact on the business. You understand that automation and infrastructure pays dividends. You take pride in creating tools to help the team perform at a high level and scale to new challenges.

      You communicate and document everything. At Ferrum, we are a distributed remote team. A culture of sharing and documentation allows everyone to seamlessly work together. Further, for FDA and other healthcare regulatory approvals our documentation of development, testing, and validation must be airtight. 

      You take ownership of a project from ideation to delivery and maintenance. Your experience provides a framework for you to work independently on multiple initiatives as both the end-to-end owner and as a contributor to features. You take pride in creating services that are easy to debug and maintain.

      You want to make a positive and lasting impact on the world. You understand that technology has the power to improve people’s lives and enrich our society. You see the inequality in your own community and around the world and you look to change it. 


      What You Will Do

      Ferrum is a distributed, fast-growing company so you will be wearing many hats and pitch in on different components and projects across the organization. That said, here are some examples of what you’ll do:

      • Scale up the platform and integrations between machine learning algorithms and the pipeline

      • Design and build the APIs interfacing the data pipeline and machine learning services

      • Building security tools to protect sensitive patient data throughout the data pipeline

      • Optimize bare-metal appliances to meet the high performance needs of the application

      • Provision infrastructure for the secure services coordinating on-premise and cloud-hosted services


      About Ferrum

      Medical errors kill 6 million patients every year and are the third leading cause of death worldwide. Ferrum provides doctors with an automated quality management system and machine learning marketplace that ensures they catch and fix medical errors before they affect patient care. The service does not affect physician workflow, takes less than a day to install, and is delivered via a secure appliance so patient data never leaves the hospital. Ferrum has been deployed at hospitals in multiple countries around the world. We are a highly technical team led by experienced founders who have built, funded, and scaled successful healthcare technology companies previously. 

      Salary: $95,000


      To apply to this position, please send an email to [email protected]

    • SemanticBits is looking for a full-stack engineer to help us build modern digital health services. The project involves implementing highly interactive and modern web interfaces with React that will be used by healthcare providers across the country. The system is backed by Node business services implemented in a microservices paradigm. Some of these services will be exposed for public consumption and some are used for enterprise integration. The system will support upwards of tens of thousands of concurrent users. The project will be implemented using an Agile, Scrum-based process that includes Sprint Planning/Review/Retrospectives and daily stand-ups. The team uses human-centered design to implement highly modern, usable interfaces.

      Requirements:

      • Experience developing front-end web user interfaces with React is required.

      • Minimum 3 years experience developing front-end web user interfaces with React

      • Experience with designing RESTful backend microservices and developing them using Node.js and Express

      • Experience with database integration, relational (PostgreSQL) preferred. NoSQL (MongoDB) a plus

      • Experience with SASS/SCSS or css-in-js type approaches for stylesheets highly preferred

      • Experience with with Jekyll or other static site generators a plus

      • Experience with AWS and Docker highly preferred

      • Experience with build tools like webpack, npm, and gulp/grunt

      • Experience with Test-Driven Development using automated testing frameworks such as Jest, Sinon, and Enzyme

      • Experience ensuring your code builds and deploys properly through Continuous Integration/Continuous Deployment processes built in Jenkins

      • Expertise working as part of a dynamic, interactive Agile team developing and delivering digital services

      • Ability to work with and coordinate with other developers using digital tools such as Slack Experience with version control tools, such as Git

      • Knowledge of modern design patterns and building enterprise-grade production applications

      • Excellent command of written and spoken English

    • ShipHero (GMT-03:00 +/- 2 hours)
      5 days ago

      We are seeking a senior software engineer with proven programming and analytic abilities. You would be a fundamental member of the team, focusing on building a solid foundation for the platform. We seek people who are excited and driven to grow with the experience of working alongside talented engineers.

      Our team is remote, with most of our engineers right now either in New York, Argentina, or Colombia, with some folk in other parts of the Americas, as well as Europe.

      You will work on developing new features for our apps, which may involve integrating with ecommerce platforms such as Shopify, Amazon, eBay, and Etsy. The integrations are used at scale.

      About you:

      - You understand that great things are accomplished when teams work together.

      - You have lots of experience with Python, SQLAlchemy, Flask, and ideally GraphQL.

      - You have some AWS experience.

      - You can code review other team members work, provide assistance, and appreciate feedback.

      - You take pride in your craft.

      - You’ve learned from building systems and solutions the reasons to avoid technical debt, and how to approach and implement TDD and CI practices.

      - You can craft elegant solutions when solving complex problems.

      - You want to build something that is disrupting an entire industry.

      - While hands on experience is not a requirement, you’re interested in learning how to apply machine learning and AI technologies and tools.

      - You can handle a fast paced environment.

      - You’ve made a lot of mistakes, and most importantly, have learned from them.

      - You have 7+ years of experience developing software.

      - You have worked remotely before.

      About the role:

      - Work on a cross-functional team including front end and UX to build solutions that are easy for customers to understand, work consistently and scale well.

      - Review features and requirements and guide, design and implement solutions.

      - Understand business requirements and think through solutions in terms of not just the coding implementation but also how the solution fits into the solution and how it solves a customer need.

      - Ability to estimate effort and ship on agreed schedule. Comfortable pushing yourself and your team members when challenges pop up.

      - Lead regular code reviews, with the goal of code quality, good design and approach along with pushing engineers to improve and evolve.

      - Optimize existing tech stack and solutions, determine path to next step in the evolution.

      - Learn, and push those around you to do the same - this is a craft that you’re constantly improving upon.

      - Implement solutions that are pragmatic to get the platform built.

      - Have the confidence to work with experienced and talented people to just build great things, you’re not a “rockstar”.

      - Work with ShipHero leadership to implement practices and principles for the team.

    • 5 days ago

      Security Architect Job Responsibilities and Duties


      Syncro is a small team crafting applications helping small business be more successful. Our software does job tracking, marketing, invoicing, integrates tons of online tools -- and is awesome.

      We're building a company that has fun inventing. We go fast, and our customers love us. Thousands of repair shops and IT Professionals all over the world rely on our platform for their entire business operations.

      We are different - we really do care, the founders are writing this ad and holding interviews.

      We are building a powerful Remote Machine Management (RMM) platform and this space demands the utmost in security. This is where you come in! As a lead in the security team you’d be relied upon to coordinate vulnerability assessments, field incoming reports from bug bounty programs, assist real-time in active attack scenarios, help marry business requirements with state of the art security systems, and more.

      WHAT YOU'LL BE DOING:

      • Perform penetration testing on new and existing application architecture

      • Gather requirements and current standards to overview technology and make recommendations

      • Plan architecture changes and help guide new innovative security programs

      • Keep up-to-date on the latest security standards

      • Document security procedures for hosted environments, remote workers, internal tools, and the production platform.

      • Estimate cost and budget for security updates

      • Oversee technical implementations during security or other IT updates

      • Mitigate damages during a cyber attack and respond to threats quickly

      • Coordinate outside security vendors for vulnerability assessments, audits etc

      HIGHLIGHTS:

      • A salaried position designed to grow with the company(seriously, try us).

      • We want this to be your dream job - but we need your help(tell us how).

      • We will advance your career like nobody else-- stay with us for the long haul and we'll keep you challenged, learning, passionate, and growing.

      • We are currently a dispersed team working from home.

      • We offer comprehensive health, vision, and dental coverage and a 401(k).

      WHAT WE'RE LOOKING FOR:

      • A few years of professional experience working on application security and network security.

      • Ruby on Rails or web development experience is a major plus.

      • No specific education necessary.(really.)

      • Excellent communication skills - verbal, written and electronic.

      • You care-- which means sometimes putting yourself out there for a customer experiencing pain.

      • Ability to multi-task in a fast paced environment.

      • You're kind and wily(in a good way).

      • Bonus: Experience with HIPAA compliance or other similar experience.

      HOW TO GET HIRED BY US:

      Just demonstrate that you are an individual, you have a personality, you enjoy life, and you enjoy good work. And please include a resume. If you have a cover letter that can highlight something you know about our product, the space, and security trends in this space, that would be fun to read!

      Syncro is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.

      Pay: DOE. Let's Talk.
    • 5 days ago

      In a community collaboration led by D2iQ, Google, Docker, and CloudFoundry we've developed the Container Storage Interface (CSI) specification. The CSI specification and the related implementations to provide cloud-like storage features in DC/OS are key to D2iQ’s strategic goals.

      We are looking for experienced Software Engineers to help us maintain, design, and develop our DC/OS Storage Service (DSS). The DSS is built in Go and acts as an orchestration layer between CSI plugins and Mesos. Mesos itself, and therefore the parts relevant to its CSI integration, is written in C++.  We also develop two CSI plugins that, combined with DSS, provides local storage to DC/OS workloads on top of LVM. These projects work as expected, with fairly mature metrics, monitoring, soak testing, etc. There is so much more to do now that we’re past v1.0! 

      If you are ready to take on the challenge of solving complex distributed problems, debug system bugs (strace for the win), design and implement distributed storage solutions, then this is the position for you. 

      You will work in close collaboration with the data services engineers to ship well-integrated products that support our customers on their journey.

      Responsibilities
      • Performing code reviews and giving cordial feedback
      • Performing design reviews and providing original insights
      • Creating clear designs with well thought out design docs
      • Writing reliable control plane code, and the tests that allow it to safely evolve
      Experience & Skills
      • Strong programming skills, must be proficient in Golang, C++
      • Experience in developing and maintaining distributed applications
      • Familiarity with cloud infrastructure (AWS, GCP, Azure)
      • Experienced in container storage solutions like CSI, Docker Volume Driver, REX-Ray
      • Familiarity with storage solutions like S3, Cloud Storage, Ceph, GlusterFS, HDFS, MinIO
      • Knowledge of Linux storage and networking concepts and tools, ie., POSIX, lvm2, Loop device, vnd, mounts.
      D2iQ - Your Partner in the Cloud Native Journey

      On your journey to the cloud, you need to make numerous choices—from the technologies you select, to the frameworks you decide on, to the management tools you’ll use. What you need is a trusted guide that’s been down this path before. That’s where D2iQ can help.

      D2iQ eases these decisions and operational efforts. Rather than inhibiting your choices, we guide you with opinionated technologies, services, training, and support, so you can work smarter, not harder. No matter where you are in your journey, we’ll make sure you’re well equipped for the road ahead.

      Backed by T. Rowe Price, Andreessen Horowitz, Khosla Ventures, Microsoft, HPE, Data Collective, and Fuel Capital, D2iQ is headquartered in San Francisco with offices in Hamburg, London, and Beijing.

    See 126 more Software Development jobs
  • Customer Support / Customer Success (14)

    • Who we are

      tldr; We build software for Airbnbs to rent themselves.

      What we do

      Our mission is to democratise access to state of the art technology for short-term rental hosts. We want to facilitate a future where hosting short-term rentals is at least as easy as managing long-term rentals.

      Today, we do this by helping Airbnb and HomeAway hosts deliver a great and personal guest experience automatically, though native platform integrations, machine-learning and robust software.

      Our team

      We are a small, but impactful team of 15 people, working all over Europe and North America. Our team is fully remote and distributed. We embrace the fact that your best environment is wherever you - personally - feel the most productive and comfortable for day-to-day work.

      We organize frequent meetups and retreats for the team to physically meet throughout the year. The last trips were to Lisbon, Prague, Paris, Tenerife and Brussels.

      Our company

      Our company is bootstrapped (no third-party investor) and profitable, with a solo founder (@Pierre-Camille Hamana) who built the first version of the product. We are interested in building a great, growing and sound business. We help our customers manage more than 130,000 properties in 120 countries.

      How we recruit

      Amongst our core values are transparency and humility. To help you find out more about Smartbnb, we are releasing an "Applicant Handbook" (on Notion ❤️):

      http://bit.ly/ApplicantHandbook

      What stage are we at in customer support
      • Mid 2018: We started offering customer support across both European and North America.
      • Mid 2019: We completed a full redesign of the web application, with a built-in onboarding magic 🧙‍♀️
      • Now: We are starting to implement account management and onboarding services.
      • We are preparing to dedicate more resources on customer education while focusing on having a proactive customer success approach.

      We are ambitious and take on big challenges together. 🚀 Our customers love the product, provide valuable feedback, and trust us to rapidly help them solve their problems.

      Who you are

      You are a fantastic human seeking to build something amazing with other fantastic humans!

      What you will be working on
      • Onboard customers on our product throughout the entire user cycle with live chat and email.
      • Investigate and troubleshoot issues (with the support of the engineering team and our tooling).
      • Create content to educate customers (product tours, videos, documentation, FAQ).
      • Document our internal processes to maintain a high-quality operation in spite of a fast iteration.
      • Create and manage projects focused on activation, retention, upgrades, and customer satisfaction.
      What you will unlock
      • Growth! And leading business initiatives to achieve it.
      • Fantastic user reviews when we give them more of their life back.
      • Team kudos. 🎉
      Why you will succeed
      • You will be on the front-line with customers and keep close ties with the product team.
      • You can accommodate with a flat organizational structure where the initiative relies a lot on you.
      How we will grow together
      • Level-up 🍄 the support of our customers through daily, compounding improvements.
      • Exposure to a product-fanatical team's iterations of features and the company itself.
      • You will receive (and provide!) "ticket" reviews between peers
      • You will be challenged, and you learn how to rise to the occasion. 💪
      What you'll need to bring with you

      If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you.

      • Caring about the impact your work has on your team and the company.
      • Hands-on experience working in B2B Saas.
      • Attention to detail and eagerness for constant improvement.
      • Everything else is a lovely bonus that we're excited to hear about!
      • Very special kudos if you are an Airbnb host or have been working with a short-term rentals business.
      What we offer

      For us, the company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

      • 🤗 A supportive and caring team environment.
      • 💎 Competitive salary.
      • 🏖 Ample - and encouraged - paid leave.
      • 👼 Maternity and paternity leave.
      • 🔩 All the resources and tools that you need to succeed, including budget for personal development.
    • The Customer Success Engineer is responsible for providing expert technical support and guidance to customers during implementation and throughout the customer lifecycle ensuring success.

      Customer Success Engineers are expected to be fluent in the technology and tools used by the Kuali Research product team - Node.js, Java, React, Web Services (REST and SOAP) - and have a love for process improvements and automation.

      ABOUT THE COMPANY

      Kuali builds higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      Responsibilities:

      • Advise and train customers on technical implementation/onboarding tasks
      • Partner with customers to design system integrations and advise on API usage.
      • Partner with customers on migration of legacy data, both strategy and execution.
      • Work hand-in-hand with Kuali Customer Success Managers during implementation.
      • Assist with diagnosis and resolution of technical issues reported by customers.

      Requirements

      Technology

      Kuali Research is comprised of multiple modules, primarily written in Java and Javascript. Kuali uses AWS for hosting. Experience with the following tools and technologies are required:

      • Enterprise Java and Full-Stack Javascript
      • Databases: MySQL, MongoDb, Oracle (desirable)
      • Infrastructure and AWS Services (multiple, not all): Docker, RDS, EC2/Elastic Beanstalk, Lambda, S3, IAM
      • Web Services: REST, SOAP, and/or WebHooks

      Interpersonal

      • Strong writing skills - ability to concisely convey complex technical requirements and concepts to business users
      • Strong oral communication skills, both individual and public speaking
      • Ability to establish trust-based relationships with executives, faculty, and staff members of customer organizations
      • Proactive and sensitive to customer needs.
      • The ability to multi-task effectively in a fast-paced environment.

      Experience

      • Experience developing integrations with enterprise systems.
      • Experience executing complex data migrations from varied source systems

      Other requirements

      • You’ll have the opportunity to travel. The travel requirement could be 35%.
      • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

      Benefits

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Fully remote environment

      What can I expect next?

      We will reach out to you if we are interested in a phone screen. After an initial phone call, you will be asked to do a coding challenge (roughly 2 hours). After the coding challenge, you will do a series of Zoom conference interviews with several members of the team

    • The Customer Success Manager is responsible for developing customer relationships with the objective of customer retention and growth. The Customer Success Manager works closely with customers to ensure they are satisfied and partners with customers to solve problems. The Customer Success Manager owns the account relationship after the sales process is complete and remains the primary customer contact throughout the customer lifecycle.

      Reporting to the Director of Customer Success - Research, the Customer Success Manager will work exclusively on the Kuali Research product and this position will be on the Kuali Research product team.

      ABOUT THE COMPANY

      Kuali builds open source higher ed solutions in a competitive space where users are just waiting to be delighted.

      Why join us? Our work matters — we’re helping our customers improve the quality of higher education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 170 customers and 100 employees. Kuali is committed to open source software development. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

      Responsibilities:

      • Oversee customer implementations, provide project management and provide other onboarding assistance as needed.
      • Provide analysis of customer business process and provide insight as needed.
      • Become a trusted advisor to multiple people at the customer school and become the customer’s voice within the company.
      • Monitor the health of the customer relationship.
      • Solve problems that arise during the customer lifecycle to ensure continued satisfaction.
      • Communicate with customers on a regular basis to share best practices and provide information about new features.
      • Share customer feedback with the Product team to help guide product development.
      • Provide customer stories to other teams as requested
      • Manage the customer renewal process.

      Requirements

      Background:

      • Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.
      • Technical aptitude with the ability to understand and communicate technical concepts in a clear and simplistic way.
      • Proactive and sensitive to customer needs.
      • Strong communication skills, both spoken and written.
      • 1-3 years of experience working with Higher Education institutions or similar
      • 3-5 years of experience implementing or supporting an enterprise-class system
      • The ability to multi-task effectively in a fast-paced environment.
      • Project Management certification
      • Business Analysis certification

      Other requirements

      • You’ll have the opportunity to travel. The travel requirement could be 35%.
      • We are a remote division of the company. You’d be expected to have a suitable home working environment or alternative.

      SKILLS AND EXPERIENCE (desired):

      • You've used Kuali Research and/or worked in a Higher Education's Research department.
      • You've received a Business Analysis certification
      • You've been trained in change management techniques and philosophy

      Benefits

      BENEFITS

      • Autonomy
      • 401k matching (up to 4% of your salary)
      • Full health premiums paid by company for you and dependents
      • Take the time off that you need (we don’t track sick or vacation time)
      • Paid holidays
      • Annual tech hardware budget to buy whatever you want to do your job
      • Annual conference and training budget to learn what you want to learn
      • Fully remote environment
    • 1 week ago

      Postscript is redefining marketing for e-commerce companies. By introducing SMS as an entirely new channel for e-commerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world-class go-to-market organization. 

      This role will be the first face our Mid Market and Enterprise customers talk with, guiding them through the Postscript setup. You will be responsible for implementing, troubleshooting, and following up during the customer ramp period. This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must. 

      The perfect fit will be highly motivated with strong communication skills, a passion for helping people, an interest in problem-solving, an and the versatility to work on a variety of projects.

      Responsibilities

      • Run one-on-one, best in class onboardings with our customers
      • Strategize with customers on marketing strategies to drive growth
      • Become a critical voice on the team in iterating on our customer journey 
      • Build strong relationships and brand loyalty with our customers 
      • Design creative and new ways to onboard customers to fuel growth
      • Follow up with customers to ensure their technical issues are resolved
      • Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge

      What We'll Love About You

      • 2+ Years in a high growth customer-facing role 
      • Passion for helping customers and being a teacher 
      • Proactive problem solver who isn’t afraid to break things 
      • Ability to make any customer smile and deliver a great experience
      • Receptive to feedback and quick to iterate 
      • Several years of experience in a remote-first role
      • Experience with e-commerce and digital marketing is a plus

      What You'll Love About Us

      • Happy customers who want your product
      • Opportunity to join a rocket ship in its early stages
      • Lots of room for growth – we empower our people then get out of their way
      • Fun – we're passionate and enjoy working together
      • Transparency - we’re open about the state of the business and take mentorship seriously
      • Empathy - we care about our employees and our customers - no room for jerks
      • Fast-paced, growth-focused environment
      • Travel - we get the whole team together in fun locations 3 times/year
      • Remote culture - work from home (or wherever)
      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
      • Pick your own equipment/work set up
    • We are building a Customer Support team based on the idea of helping people with honesty. We believe in assisting customers efficiently and humbly, while helping the rest of our company to better understand our user base.
      Your mission as a Customer Support Specialist will be test and reproduce customers' technical issues, and ultimately help find the solutions. It's not just about solving problems, though. This process also provides valuable insight into our design, development and QA teams.

      For that reason, you'll have to be proactive but flexible, and empathic but candid. We truly believe in communicative people who can liaise with the rest of the company while providing honest and authoritative technical help to our customers. You'll have to show deep technical knowledge in macOS, Sketch and design, all shaped from a Customer Support perspective.

      What does an average day as a Technical Support Specialist at Sketch look like?
      We're a growing team with a simple approach to Customer Support that involves no escalations or tiers — so you'll have to be flexible and reliable.
      A typical day begins with tackling any pending emails in your inbox and helping customers resolve their issues. You'll then need to respond to technical issues, prioritising different aspects that can vary depending on the context: if there's been a recent release, if there's a known bug which we already have the solution for, or if there's a specific request or need from inside the team that we should check out.
      During your day, you'll be talking constantly with people inside the Customer Support team, and elsewhere within Sketch, to either get or give help.
      Over time, we will use your feedback on this workflow to help us refine it and become even more effective at helping our customers.

      What are you going to learn?
      We provide a flexible and ever-changing environment that will shape you as a resourceful specialist, with deep knowledge in design concepts of UX/UI and bug tracking. You'll be in contact with different people of several countries around the world and you'll be part of a fast-growing company that you'll help to develop and improve.

      As a remote organization
      We believe are three key attributes to working successfully within a remote organization. You'll need excellent communication skills, as well as good written and spoken English. You'll need to be self-motivated and be comfortable working in a remote position. And you'll need the ability to follow up on pending issues and parallel tasks closely and methodically.

      We believe in
      Honest, authoritative and effective technical support. You'll have to show empathy to understand the customers' needs and experience in providing technical solutions for them. You'll have a natural willingness to help and you're able to apply your deep technical knowledge into an understandable and reachable solution. In addition, you'll be capable of deploying these skills with speed and reliability.


      The ideal candidate
      • Is familiar with Sketch and has experience providing complex technical support within macOS and design environments.
      • Has experience tracking bugs and working closely with other departments.
      • Has superb communication skills and a natural willingness to help people.
      • Is located in a timezone within the Americas, preferably around the Eastern Time Zone (EDT).
      Even if you're not able to tick all of these boxes, we would still love to hear from you.
    • Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. To make big improvements, we need innovative solutions that make great care available at affordable levels. At Sana, we are passionate about fixing this problem.

      To do this, we have built a new kind of health plan from scratch for employers and their employees. Our customers can offer rich benefits to attract and retain top talent while paying less than traditional plans. Sana uses proprietary technology to cut out waste and a novel financing structure that gives companies money back when claims are low, saving up to 30% on total costs.

      As a CSM, you will be the primary point of contact for our clients. The CSM has visibility into the entire company, and works alongside our sales, product, operations, marketing, and support teams to serve our clients. The ideal candidate will also help develop best practices and be open to other responsibilities in a hands-on, collaborative environment.

      What you will do
      • Facilitate smooth customer transitions from Sales and inspire confidence in our product and service to meet/exceed customer needs.
      • Develop and execute against launch and on-going maintenance plans from the point of sale through the lifetime of the client.
      • Be the relationship lead and day-to-day contact for our customers, including owning the annual renewal process end-to-end.
      • Serve as the broker and benefits consultant to our clients, providing strategic advice on benefits, compliance, and wellness programs.
      • Proactively manage potential escalations with the leadership team and generally be the voice of the customer with internal teams.
      • Be a knowledge partner, researching, documenting, and educating others on updates related to internal process, external policy, and best practices.
      • Be a thought partner, working with our product team to help create a product that can deliver the best customer experience at scale.

      About you
      • 3+ years work experience preferred, preferably in a fast-growth company environment in the health or benefits space.
      • Licensed broker or willing to obtain your broker license within 1 month of employment
      • Values-oriented. You care deeply about making our healthcare system work better for people and business owners.
      • Unparalleled attention to detail. You love getting into the weeds to get things done.
      • Fast learner. Entrepreneurial. Self-directed. Excited to build something from scratch.
      • Gritty. You aren’t worried about getting your hands dirty and working hard when you need to.
      • Comfortable with change. We are a startup and need people who are ok doing things outside of their traditional job description.
      • Strong team player with a track record of working cross-functionally.
      • Comfortable with modern web applications. We are building all of our software in-house and you will be a key constituent in its development.

      Benefits
      • Competitive salary
      • Stock options 
      • Flexible vacation
      • Medical dental and vision Insurance 
      • 401k
      • Parental leave
      • Wellness program
      • Opportunity for career growth
      • Dynamic start-up environment.
      About Sana
      Sana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out!
    • 3 weeks ago
      The online presence of a merchant’s business starts with their website.  At Shopify, we understand how a great theme can affect the livelihood of our merchants.  As a Theme Specialist you will be a part of a multi-disciplinary team that focuses on many aspects related to helping merchants customize their Shopify themes and troubleshooting theme related issues. We are looking for individuals who can use their communication and technical skills to support our merchants, both in helping them directly with their requests, and by creating education and material for them to reference.  Our team adapts to anything that is thrown their way, and we are constantly collaborating to solve issues that affect themes with other teams and departments.

      Responsibilities and Duties:
      • Helping merchants customize their Online Store
      • Identifying bugs and theme improvements for our Themes
      • Develop ways to better equip our Support teams for any Theme related questions
      • Improve documentation to reduce Theme related support debt
      • Working with PSN, Sustaining Engineering, Themes, Online Store and Theme Partner Manager teams to resolve Theme bugs and improve Product
      • Contributing to critical projects within Theme Support as well as cross organizational, that contribute to the overall merchant experience

      Qualifications:
      • Know HTML and CSS like the back of your hand
      • Have experience creating/modifying themes or web templates (e.g.: Wordpress, Tumblr, Liquid)
      • Have customer service experience.  This could be anything from working as a Shopify Guru, working with clients on large scale design projects, or a retail job at Old Navy or Dunnes Stores
      • Familiarity with the Liquid templating language
      • Experience using CSS preprocessors (e.g.: SCSS, LESS) and/or build tools (e.g.: Grunt, Gulp)
      • Have a working knowledge of jQuery (i.e.: do you understand what $(“.hello”).text("text”); does?)
      • Knowledge of version control systems like Git or SVN
      • Detail oriented, open and ongoing communication 
      • Thrives in an operationally autonomous environment
      • Takes ownership over problems and collaborates on solutions

      Working at Shopify is unique, and we’d like our application process to reflect that! If you want to be the next Shopify Theme Specialist, please attach a detailed cover letter outlining why you think you’d have a positive impact on our team and providing links to any technical or design portfolios you may have. In your letter, please also indicate which region you’re applying from. 
       
      In addition, please complete one of the following skill testing tasks:

      Create a Shopify development store and install one of our free themes. Modify that free theme to do something the theme doesn’t normally do. Explain why a merchant may want that modification, how it would help them grow their business, and how you approached making the changes in the code files. 

      OR


      Create a one-page, responsive website that sells yourself and your skills to Shopify. This is a free-form opportunity to show off your technical skills in whatever way you choose, so make sure to include examples of your HTML/CSS/jQuery abilities and your eye for contemporary design trends.


      Location: Republic of Ireland - Remote
      Closing Date: Friday, January 28th at 5pm GMT
    See 7 more Customer Support / Customer Success jobs
  • Design (49)

    • This position is remote.

      The Product Strategy team is responsible for delivering long-range impact, specifically focused on interactive prototypes and landing moonshots. The team reports to the VP of Product Strategy.

      Responsibilities
      • Create interactive prototypes of the future; telling a story that conveys our vision and strategy.
      • Cut down moonshots into iterable issues; deliver first MVCs.
      Designer, Product Strategy
      Responsibilities
      • Help to define and improve the interface and experience of GitLab.
      • Design features that fit within the larger experience and flows.
      • Create deliverables (wireframes, mockups, prototypes, flows, etc.) to communicate ideas.
      • Work with Product Managers and Engineers to iterate on and refine the existing experience.
      • Involve UX Researchers when needed, and help them define research initiatives (usability tests, surveys, interviews, etc.).
      • Stay informed and share the latest on UI/UX techniques, tools, and patterns.
      • Understand responsive design and best practices.
      • Have working knowledge of HTML, CSS. Familiarity with Javascript.
      • Have knowledge and understanding of design systems theory and practice.
      • Have a general knowledge of Git flow (feature branching, etc.), merge/pull requests, pipelines, and code testing.
      Product Designer
      • Deeply understand the technology and features of the stage group to which you are assigned.
      • Actively evaluate and incorporate feedback from UX Research, and conduct evaluative research with guidance from the UX Research Team and/or Senior Product Designers.
      • Help create strategic deliverables like journey maps, storyboards, competitive analyses, and personas.
      • Create well-designed tactical deliverables, like wireframes and prototypes, to communicate your ideas.
      • Proactively identify both small and large usability issues within your stage group.
      • Participate in Design Reviews, giving and receiving feedback in an appropriate way.
      • Actively contribute to the [Pajamas Design System][pajamas].
      • Break down designs to fit within the monthly release cadence, engage your team to review designs early and often, and productively iterate across milestones. Prioritize your tasks, even when deadlines seem overwhelming, and ask for help, as needed.
      • Participate in and help drive product discovery to generate ideas for features and improvements.
      • Take part in the monthly release process by reviewing and approving UX implementations.
      Senior Product Designer

      Everything in the Product Designer role, plus:

      • Have working knowledge of the end-to-end GitLab product.
      • Proactively identify strategic UX needs within your stage group, and engage other Product Designers within your stage group to help you create deliverables like journey maps, storyboards, competitive analyses, and personas.
      • Proactively identify both small and large usability issues within your stage group, and help influence your Product Manager to prioritize them.
      • Proactively identify user research needs, and conduct evaluative research with guidance from the UX Research team.
      • Broadly communicate the results of UX activities within your stage group to the UX department, cross-functional partners within your stage group, and other interested GitLab team-members using clear language that simplifies complexity.
      • Mentor other members of the UX department, both inside and outside of your stage group.
      • Engage in social media efforts, including writing blog articles, giving talks, and responding on Twitter, as appropriate.
      • Interview potential UX candidates.
      Performance Indicators
      • Interactive prototypes created
      • Moonshots landed

      More job information, including pay can be found on the Product Strategy Job Family Page.  

    • What is Pathrise?

      Pathrise (YC W18) is an online program for tech professionals that provides 1-on-1 mentorship, training and advice to help you land your next job. On top of that, we're built around aligned incentives. You only pay if you succeed in getting hired and start work at a high-paying job first.

      Everyday we are expanding our team and our services. We are looking for sharp, scrappy and fun individuals who are ready to jump in (head first) into a new role with us. We are a small team and we love working together to improve our fellows chances of getting the job of their dreams! If this sounds like something you'd be interested in we want to talk to you.

      Our Mission

      We seek to uplift job seekers in their careers and help them fulfill their hopes, ambitions and livelihoods. Read more about why we’re driven to do this in our manifesto.

      Working for Pathrise is a great opportunity to work with our tight knit engineering, product, and design teams to improve the future of career services by helping to build the education platform and curriculum that supports our fellows. A large portion of this role will also be handling admissions, mentoring, instruction and other curriculum processes in a “teaching assistant” type position. It will be a combination of functional work and supporting the instruction staff. Depending on each candidate’s qualifications, this position could also be approached as a contract or contract-to-hire role as well.

      What you'll do

      • Design a centralized LMS/accountability web-based platform to optimize all of the custom workflows we have with Pathrise fellows

      • Ideating, scoping, and prioritizing new product features that are high value

      • Working closely with growth to build optimal marketing and branding materials

      • Review industry evaluations and handle admissions conversations with potential fellows

      • Contribute to curriculum and teaching sessions and workshops

      • Handle fellow queries for job search support and interview practice

      Requirements

      • Passionate about education and career development

      • 0-2 years experience developing in HTML/CSS and Javascript

      • 0-2 years of experience in industry as a Product Designer or in a related field

      • Experience with user research

      • A strong portfolio that showcases strong design sense and frontend engineering

      • Entrepreneurship or small startup experience

      Perks include

      • Strong mentoring company culture

      • Team lunch in the office

      • Access to Pathrise’s world class career accelerator curriculum

      • Commuter Reimbursement

      We do not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by law. If you need assistance or an accommodation due to a disability, please let us know.

      If you are also interested in the fellowship, please apply here: https://www.pathrise.com/apply.

    • About the Company:

      Clarifai is an artificial intelligence company that excels at visual recognition. We do not sell an abstract, futuristic technology - we sell a solution that people can use today to solve real-world problems. We believe that the same AI technology that gives big tech companies a competitive edge should be available to developers and businesses. That’s why we build products to make it easy, quick, and inexpensive for them to innovate with AI, go to market faster, and build better customer experiences. We make “teaching” AI just as accessible as we make using AI, which is why our technology is the most personalized, unbiased, accurate solution in the market.

      Clarifai is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      Impact:  

      You will be responsible for Clarifai’s overall artistic direction, from marketing collateral to product design of our customer-facing user interfacing. Reporting to the SVP, Platform.  You will greatly contribute to the general design system, elevate and ensure high quality, and drive projects with full ownership and autonomy.

       What You’ll Do:

      • Identify and define thoughtful user journeys supported by low- and high-fidelity wireframes, user flow diagrams, detailed interaction specs, and prototypes to effectively communicate interaction and design concepts.
      • Own company-wide artistic direction and execution for our brand, our marketing and our products
      • Participate in regular design reviews with internal stakeholders, as well engage in research and usability studies to validate and refine design direction
      • Evaluate and simplify complex product flows by deeply understanding customer needs
      • Collect feedback
      • Develop consistent and intuitive design rationale and explain visual choices to cross-functional teams
      What You Bring:
      • 5+ years of experience of Product and Graphic Design for marketing collateral, sales collateral as well as deep experience building interactive and responsive/mobile-friendly user experiences
      • Online portfolio demonstrating strong visual and interaction design for web and mobile applications.
      • Proficiency with Adobe Creative Suite, Sketch, Figma, and prototyping tools.
      • Experience designing and shipping user-centered applications supported by cohesive and consistent design system
      • Excellent communication, presentation, interpersonal, and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively
      • Experience working closely and collaboratively with product management and engineering counterparts both in office and remotely
      • Knowledge of best practices and conventions around usability, creating the highest quality user experiences that make complex tasks extremely easy, and latest trends in design
    • 4 days ago

      If you had the best ERP tool that powered some of the most high-profile Architecture, Engineering and Government Contracting firms in America, what would you do? Make it even better! The Unanet/Clearview team is committed to consistently delivering new features to its suite of products and we are just getting started! We want to grow our team, tackle even bigger challenges and do amazing things. We work in focused, agile-based teams to constantly improve our code base, add new ways of interfacing with the system and have amassed a large backlog of interesting product initiatives. We want to grow to enable even greater success within our industry. This is where you come in!

      As a Lead UX Designer, this is a great opportunity for growth, experimentation, and the challenge to create something truly remarkable all while having the support of an executive team that understands the importance of a Lean UX process.

      Applicants must be authorized for non-sponsored employment in the U.S.

      Responsibilities

      • Lead the UX efforts on key projects and initiatives across our portfolio of products, raising the bar through quantitative and qualitative metrics

      • Responsible for the continued development of UX strategy, user journeys, and innovative user experiences across a wide variety of channels and platforms

      • Provide deliverables including prototypes, proof of concept documents, wireframes, information architecture, user flows, use cases, user scenarios, and research debriefs

      • Manage all aspects of a design project from start to finish and own the end-to-end user experience of a project

      • Conduct interviews, competitive research, design explorations, and strategic analysis

      • Manage a holistic design system to encourage consistent patterns and best practices

      • Collaborate effectively with leaders and individual contributors in engineering, design, product, and more

      • Mentor and direct the work of more junior designers and partner closely with design leadership to ensure designers are equipped to do their best work

      • Raise the bar for design quality by giving and soliciting constructive feedback from peers and stakeholders

      Requirements

      • 5+ years of experience designing business-oriented web and mobile applications

      • Demonstrated ability to work with business stakeholders and technical teams to understand, analyze, and document requirements

      • A strong technical aptitude (you don't have to code, but you do have to be able to earn the respect of the people who do)

      • Effective interpersonal communications skills (presentation, written and verbal) and the ability to communicate effectively at all levels of the organization

      • Deep understanding of how to integrate research, design, language, technical development, and business strategy
    • 6 days ago

      We are looking for a skilled designer to join our growing marketing team! The perfect candidate is collaborative, hard working and creative in their marketing approach. This opportunity will provide a chance to work with incredibly friendly and collaborative creatives with a leadership team that offers possibilities to expand your creative problem-solving skills.

      This person will be responsible for designing:

      • Blog headers
      • Email headers
      • Social images
      • Flyers
      • Infographics
      • eBooks

      We are also looking for someone who is collaborative and willing to assist in overall design work overflow, able to design within set brand guidelines, and focused on conversion and user experience in their designs.

      About Us

      FormAssembly is a leading Enterprise Data Collection platform, thanks to our impressive roster of customers. We have been recognized in the 2018 Inc. 5000 list of fastest growing private companies, and we are a G2 Crowd Winter 2019 Leader. Our mission is to help organizations collect, use, and be good stewards of the personal data entrusted to them.

      Here are some links to give you a peek into what it's like to work at FormAssembly:

      If you’re a genuinely nice person who is great to work with, respectful, and who will put the team and our customers first, we’d be thrilled to have you apply for this position. FormAssembly is an equal opportunity employer. If you belong to an under-represented group in Tech, you’ll find a welcoming culture that thrives on diversity.

      This is a full-time position, open to all locations (working remotely, from home).

      Requirements

      This position requires:

      • Conceptualizing campaigns and design a wide range of marketing materials partnering with a solid creative and content team
      • 2-4 years of Graphic Design experience producing campaign concepts, designing and building email and web assets, and print collateral
      • Experience working with an agency or in-house creative team is desired
      • A web-based portfolio that is well-organized showing evidence of your design skills with concept work, versioning of designs along with work showing typographical sensibilities with content more than a few paragraphs.
      • User experience and conversion optimization mindset
      • Excellence in Adobe Creative Suite (Photoshop, Illustrator, InDesign)

      Benefits

      FormAssembly is a completely distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is unique, read more about it here. Some of our benefits include:

      • Health benefits (health, dental, vision) for Team Members based in the United States
      • 401(k) with 4% company match
      • 4 weeks paid vacation and 9 company holidays
      • Flexible work schedule
      • Paid parental leave
      • Charitable contribution match
      • Budget for professional development
      • Company provided Mac laptop

      You'll be joining a talented and fun team, working together to build something great!

    • 1 week ago

      InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a UX Researcher to help us change the way digital products are designed.

      About the Team:

      The Research team sits in the Helios zone. Helios is InVision’s centralized design team who is responsible for setting and governing the standards for product design at InVision, and own the systems and processes that enable InVision designers to work efficiently and successfully. It is part creative and part operations.

      What you’ll do

      • You’ll uncover what users need and want from our products through primary research, exploring behaviors and motivations, working with product designers, PMs, software engineers, and leaders to help prioritize and guide design decisions in a fast-paced, rapidly changing environment
      • Conduct research on multiple products and end to end customer experiences
      • Collect and analyze user behavior through studies, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments (A/B testing)
      • Incorporate complex technical and business requirements into research
      • Build out and formalize research ops processes for the team. For example: Participant recruitment and compensation, research study setup (vendors, external labs, etc.), contract filings (SOW, PO, NDAs, etc.), and identify, develop, and implement innovative processes to ensure that Research at inVision is efficient and best in class

      What you’ll bring

      • 3+ years of direct experience in a UX Research role at a SaaS company
      • Incredible attention to detail, interest in operations, eager to streamline and optimize whenever possible
      • Experience collaborating with multidisciplinary UX and/or product teams
      • Experience in survey design (ie: Qualtrics). Working knowledge of statistics and experimental design
      • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the design process (Qualitative and Quantitative)
      • Self-starter with a strong work ethic with a passion for design and design tools

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • Senior Product Designer

      We have a simple goal: to solve the world's data problems with products that delight and inspire. Elastic is the leading software provider for making structured and unstructured data usable in real time for search, logging, security and analytics use cases. Since its initial release in 2012, Elastic's products have achieved more than 100 million cumulative downloads. Today thousands of organizations like Cisco, eBay, Dell, Goldman Sachs, Groupon, HP, Microsoft, Netflix, NY Times, Uber, Verizon, Yelp, and Wikipedia use the Elastic Stack, X-Pack, and Elastic Cloud to power critical systems that drive new revenue opportunities and massive cost savings. We believe that diversity drives our vibe. We unite employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.

      Engineering Philosophy

      Engineering a highly complex distributed system that is easy to operate via elegantly designed APIs is a non-trivial effort. It requires solid software development skills, and more importantly, a sharp mind and the ability to think like a user. We also care deeply about giving you full ownership of what you’re working on. Our company fundamentally believes great minds achieve greatness when they are set free and are surrounded and challenged by their peers, which is clearly visible in our organization. At Elastic, we effectively don’t have a hierarchy to speak of. We feel that anyone needs to be in the position to comment on truly anything, regardless of his or her role within the company.

      What You'll be Doing:
      • Provide product designs & prototypes.
      • Maintain our Sketch library and keep parity once your designs are coded.
      • Provide design recommendations and support through code review for a large team.
      What You've Done:
      • 5+ years of design experience working on complex web applications or SaaS products.
      • Experience with Sketch, specifically in the context of developing a design system.
      • Facility with thinking in terms of systems, marked by an ability to make design decisions that scale and result in reusable patterns, palettes, and components.
      • Considers how low-level design decisions affect the big picture and the future evolution of the UX.
      • A positive attitude and a matching commitment to innovate
      • The ability to code your designs in HTML and Sass or a similar preprocessor.
      • General terminal and git/GitHub skills.
      • Familiarity with JS frameworks like React or Angular.
      • Some understanding of Dev ops, business analytics or security mindsets and needs.
      • A love for animation. Familiarity with tools like Pivotal, Framer or CSS animations is a big advantage.
      • Experience building accessible designs.
      Additional Information
      • Deeply competitive pay, medical, dental, vision, disability, benefits
      • Equity
      • Catered lunches, snacks, and beverages in most offices
      • An environment in which you can balance great work with a great life
      • Passionate people building great products
      • Employees with a wide variety of interests
      • Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.
      • Distributed-first company with employees all over the world, some even fly south for the winter :)

      Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

      #LI-WN1

    See 42 more Design jobs
  • Marketing / Sales (18)

    • Founded in 2012, Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency traders and global liquidity providers. We're on a mission to create the most innovative cryptocurrencies exchange. This is a unique opportunity, a rare window of time at the tipping point of the financial evolution. Much like the early days of the internet, blockchain technology faces complex new challenges and having the best team plays a pivotal role in success.

      Our team is fully remote and globally distributed to capture the best talent from around the world. So far our company has grown fast and stayed lean to secure its place as a leader in the space.

      If you get excited about being in an industry that is breaking new ground and have confidence you can conquer the most challenging feats we'll encounter, we want to talk to you. Join us, and help lay the foundation for a decentralized future

      Currently looking for:

      Content Marketing Manager (Remote)

      Job description

      • Accountable for all content marketing initiatives to drive traffic, engagement, leads, that deliver sales and customer retention.

      • Collaborates across functions to deliver an effective content marketing strategy and editorial plan to meet the business objectives

      • This role requires a brand publisher mindset: to create the content our audience is looking for and then to optimize the path to conversion

      • Editorial requirements include SEO understanding, content categorization and structure, content development, distribution and measurement.

      • Development of editorial governance so content is consistent with our brand voice, style and tone.

      • Editorial calendar and organization workflows must be developed and managed.

      • Channel management of digital content hubs and all supporting social channels including email / newsletter distribution. Good understanding of the main social media channels, which content and approaches work on each and why

      • Measurement and optimization of the program will be required on a regular and ongoing basis

      • Management of all creative resources including designers, writers, and other external agency relations

      • Integration of content programs with brand campaigns to drive brand to demand.

      • Executive presentations on the program approaches and present the results.

      Requirements

      • BA/BS or equivalent working experience

      • Experience creating content for the web and growing a social audience

      • Editorial mindset that seeks to understand what audiences consume and how to create it

      • Ability to analyze and report on content and social performance

      • Experience with WordPress, Google analytics, and the top social channels

      • Project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads and sales

    • Gremlin makes the internet more reliable and resilient. As the industry leaders of Chaos Engineering, Gremlin helps companies build resilience into their increasingly complex software systems.

      Engineering teams use our solution to safely inject controlled failure into systems to identify, fix, and prevent outages. More resilient systems translate to happier users and better business.

      About the Role of Business Development Representative

      As a Gremlin Business Development Representative you will prospect, qualify, and generate opportunities to support the overall growth of the business. Gremlin is dedicated to providing ongoing one-on-one career training and coaching, where you will have the opportunity to develop skills in all aspects of sales: prospecting, messaging, communication, and ultimately join the ranks of the world class sales team that we are building. Though we boast a remote by default culture, this role will be based out of our San Francisco office with regular travel to our San Jose office.

      Responsibilities
      • Be Gremlin’s first impression to prospective customers, actively reaching out via phone and email daily
      • Perform market research to find relevant information that would resonate with customer needs and requirements
      • Schedule quality outbound meetings for the sales team to qualify into viable business opportunities
      • Consistently achieve monthly, quarterly and yearly goals
      • Develop, present and implement territory plans with your Account Executive on a quarterly basis
      Key Skills and Attributes
      • Familiarity with SaaS, Fintech and/or ecommerce market and trends
      • Excellent written and verbal communication skills
      • Detail-oriented
      • Politely persistent; a demonstrated history of follow-through
      • An enthusiasm for learning about a rapidly expanding industry
      • Resourceful problem solver who can multitask and adapt to changing situations 
      Nice to Have
      • 2+ years of SDR team lead and/or BDR experience 
      • Experience with The Challenger Sale methodology 
      About Gremlin

      Our founders, Kolton Andrus and Matthew Fornaciari, lived and breathed incidents, on-call, and Chaos Engineering at Amazon and Netflix. As “Call Leaders” they were responsible for guiding teams through analyzing and rectifying global outages. After a decade of developing and advocating Chaos Engineering internally, they captured their learnings in the Gremlin product and launched the company in 2016.

      Since then we’ve built an incredible team of industry veterans and people eager to learn and bring their knowledge over from other companies. We’re backed by top tier investors Index Ventures, Amplify Partners, and Redpoint Ventures. Our customers love us, and we’re thrilled to be a partner in their success.

      At Gremlin we value:

      • Work-life Balance - Our product helps engineers spend less time on incidents and more time doing what they enjoy. We expect the same for our employees. We offer a generous PTO policy, high quality benefits, and location flexibility for most positions.
      • Clear Communication - Our communication is direct, concise, and above all honest.
      • Customer First - We work diligently to ensure that what we deliver is of the utmost quality and empowers our customers to be successful.
      • Experimentation - Employees challenge assumptions, experiment boldly, and quickly adopt beneficial ideas while abandoning unsuccessful processes.
      • Ownership - We have skin in the game, master all aspects of our role, and take responsibility for our successes and failures.
      • Scrappiness - Employees use the right resources for the task at hand. Excess and deficiency are equally avoided.
      • Community - We take pride in building and bolstering all facets of our community, both internal and external to the company. We support one another and help others to succeed.

      If you share our values and are passionate about building and designing tools used by the best companies in the world, we'd love to hear from you.

      Equal Opportunity

      Gremlin is an equal opportunity workplace committed to a diverse and inclusive culture. 

    • Do you live and breathe digital marketing, funnel optimization, and conversion? Are you passionate about building a world-class SaaS brand? Can you lead and inspire a team to help you get the job done?


      Adalysis is an award winning suite of tools (SaaS) used by thousands of digital marketers from around the world to help them manage their Google Ads and Bing Ads campaigns. 


      We are seeking a full time Marketing Manager with excellent analytical skills and a proven track record in PPC to lead our marketing efforts. As a high growth SaaS business we are seeking an exceptional candidate to drive campaign output across all digital channels. You will work directly with the founder to help us reach ambitious growth targets. 



      Responsibilities:


      • Devise a marketing strategy across all digital channels (SEO, PPC, Paid Social, Email, Display, Partnerships, PR)

      • Management / execution and tracking of campaigns, focusing on ROI and conversion  

      • Careful analysis of Analytics data and setting up funnels and event data 

      • Oversee and manage website content 

      • Ability to source, hire and manage new team members to support your efforts 

      • Work with designers/developers/copywriters to improve our web presence 

      • Manage split testing of landing pages to improve conversion

      • Manage our content and social media accounts

      • Comfortable on the phone and conferences when speaking to clients



      Key Requirements:


      • Full time dedicated person, working remotely in the UK or Western Europe (within 2 hours of GMT)

      • Fluent in written and spoken English, excellent communicator, knows how to listen

      • Knowledge of all digital channels: PPC, SEO, email, social, content, display

      • PPC knowledge is particularly important with the ability to understand what our tool does and the problem it solves for our clients 

      • Experience in SaaS tools is preferable

      • Comfortable with a high level of initiative and a clear focus on delivering results

      • Flexible, adaptable and organised

      • Available on Skype / Slack (primary means of communication) during working hours



      In return we offer:


      • A better work life balance. Work from home in your own time and space.

      • Flexible working hours

      • £150 day on an independent contractor basis

      • Take unpaid holidays as needed 

      • The space to use your own initiative without being micromanaged 

      • The opportunity to grow with the company and build your own team

      • Access to tools, budget and resources to help you get the job done

    • 2 weeks ago

      Gatekeeper is a SaaS-based, next-generation solution that transforms how organisations manage their contracts. We help our customers to reduce risk, improve compliance and maximise value.

      Due to strong global growth, we're looking for a Marketing Executive to join the team. This is a rare chance to join a true technology startup, working with a close-knit team to execute marketing activities primarily through online channels, but also increasingly offline.

      The Marketing Team’s primary responsibility is to drive qualified leads to the Sales Team and to ensure a steady flow of quality content, messaging and collateral to support the growth of the business.

      This is a new role, and the successful applicant will have the opportunity to help shape the direction of the marketing function.

      Note: This is a fully remote role and your physical location can be anywhere in the UK.

      DO NOT apply for this job if:

      • You are not fanatically focused on a data-driven approach to consistently exceed performance goals
      • You ever consider mediocrity acceptable
      • You need to be told what to do
      • You need to be the smartest person in the (virtual) room
      • Don’t like working with the best and learning something new every day
      • You have an ego bigger than your sense of humour


      If this role feels like a fit, read our Vision & Values. Only If they excite and inspire you to join our team and culture then, please, read on.

      IN THIS ROLE, YOU WILL:

      • Create and implement predominantly-digital, global marketing campaigns across a range of platforms including Google Ads, LinkedIn and industry-specific resources.
      • Track campaign performance through Google Analytics and Hubspot CRM and make optimisation decisions based on outcomes and data.
      • Work closely with your global Sales colleagues to support their activity through the production of quality collateral such as case studies, whitepapers and other assets.
      • Produce quality written content in the form of blogs and website pages to encourage engagement and conversions.
      • Generally improve the performance of the website through measurement, testing and optimisation.
      • Run segmented campaigns to our customers through all available channels to build loyalty, encourage usage and drive expansion revenue.
      • Produce a range of regular reports and gain familiarity with SaaS-specific metrics.
      • Manage online reviews and reputation through all major channels.
      • Manage external design and development resources.
      • Constantly improve your understanding of marketing through self-directed learning and online resources.
      • Help drive the next phase of growth for this exciting software business.

      Requirements

      ABOUT YOU:

      • You’ll be a numerate and experienced marketer; comfortable working with large datasets and able to turn them into actionable insights.
      • You’re a talented content writer with a passion for the English language that may occasionally cross over into pedantry.
      • You have experience working with all major digital advertising platforms.
      • You’ll have worked in a startup environment before and be familiar and comfortable with the challenges and opportunities that it presents.
      • You’ll understand the differences and similarities between B2B and B2C marketing.
      • You’re comfortable working autonomously
      • You’re also comfortable owning a performance target and will have a track record of exceeding them.


      Other desirable skills/experience:

      • Basic HTML
      • Photoshop or experience with other image editing software
      • Video production and/or experience of running webinars
      • Previous experience of remote working
      • Strong commercial acumen
      • Hubspot or Salesforce experience

      Benefits

      HOW GATEKEEPER SUPPORTS YOU:

      • Work remotely: Live & work wherever you like - no more commutes
      • Flexible hours: Design your working time to meet your lifestyle
      • Technology: Get hooked up with a laptop, monitor and headphones to do your best work
      • Gatekeeper Retreats: Join us on annual (or more frequent) GK Gatherings
      • Learning & development budget: to support our lifetime learners we offer financial support for courses, books and events
      • Health: stay fit and healthy - reimbursement for a gym membership or any other well-being activity
      • Thorough product training to equip you with the tools to succeed
    • Postscript is building the world’s greatest remote organization by modernizing how brands communicate with consumers. We’ve created a best-in-class SMS marketing tool used by thousands of happy ecommerce stores. Backed by Y Combinator and Accomplice VC, Postscript is growing fast and looking for remarkable people to help scale the company.

      This new role will own the strategy and execution of marketing communication throughout the customer journey for Postscript prospects and customers. This is ranging from the top-of-funnel awareness on-site to customer advocacy messaging with the ultimate goal of driving user adoption and text messaging best practices - a mix of product and customer marketing. 

      The perfect hire will be enthusiastic about gathering feedback from customers and understanding exactly what drives results so the right programs are orchestrated across various messaging mediums to customers.

      Primary Duties

      • Refine segmented customer lifecycle stages and create strategic initiatives for each stage of the journey from awareness to onboarding to retention.
      • Build a lifecycle touchpoint strategy dedicated to moving prospects through the funnel and post-sale retention across multiple channels (Email, SMS, Push, Website, etc)
      • Create positioning, messaging, and competitive differentiation for Postscript, while enabling the sales, CS, and self serve teams to distribute that message
      • Collaborate with customers to build out new pages, research, case studies, testimonials, quotes, and other content of and for Postscript customers
      • Develop a customer advocacy program designed to drive loyalty and foster a community of ambassadors for Postscript
      • Help message new features to our user base and improve adoption of existing features
      • Own numbers and goals - manage pursuit and optimization  of KPIs through A/B testing, measurement and optimization.
      • Serve as internal expert on Postscript Product for GTM org

      What we’ll love about you

      • 3-5+ years experience in customer and product marketing for a software company
      • Experience in driving adoption of new features aimed at customers
      • Ownership based mindset - you dive in and get things done
      • Strong written and verbal communication skills
      • Experience with marketing automation 
      • Detailed and organized with the ability to juggle projects, collaborate internally, and hit deadlines
      • Mastery of our ideal customer profile and the ability to introduce new Postscript solutions to them
      • Strong user of the Postscript platform
      • Analytical and numbers driven, but with a sense of what makes compelling/high converting content

      What you’ll love about us

      • Happy customers who want your product
      • Opportunity to join a rocket ship in its early stages
      • Lots of room for growth – we empower our people then get out of their way
      • Fun – we're passionate and enjoy what we do
      • Transparency - we’re open about the state of the business and take mentorship seriously
      • Empathy - we care about our employees and our customers - no room for jerks
      • Fast-paced, growth focused environment
      • Remote culture - work from home (or wherever)
      • Above market compensation, including equity, unlimited PTO + health, dental, vision insurance
      • Pick your own equipment/work set up
    • Our mission is to build financial management technologies that enable the world’s most important companies to grow more quickly in a sustainable way that’s good for people, the planet, and business.

      When companies have strong cash flow performance they can shift from short-term acrobatics to long-term growth and innovation. These are the teams that change the world by being freed to optimize for all of their stakeholders, including their employees, business partners, and environment.

      The Opportunity

      Cash flow is the toughest financial statement to understand but it’s fundamental to funding your own growth. We build the most intuitive and actionable tools for companies to optimize cash flow performance. Our platform analyzes billions of dollars of B2B transactions each year, users spend 70% of their workday in Tesorio, and we save finance teams thousands of hours. As a result, they can invest more confidently and anticipate their capital needs further in advance.

      We’re growing quickly and working with the world’s best companies and the largest bank in the US. We recently raised a $10MM Series A led by Madrona Venture Group and are backed by top investors including First Round Capital, Y Combinator, and Floodgate. We’re also backed by tenured finance execs, including the former CFOs of Oracle and NetSuite

      We’re now looking for a frontline marketing leader who can shape a narrative for a new category while providing air cover to sales. Imagine the following untapped resources at your fingertips:
      + A product with an NPS of 82 and over 50% DAU/MAU that beats the competition 9/10 times
      + Customers at highly recognizable companies eager to get the word out, and they call us when they switch jobs
      + Founders & CFOs of the top finance tools (NetSuite, Oracle, Adaptive Insights) as investors and resources for thought leadership (see example here)

      As the ideal candidate, you have been the top direct report to the CMO at a company that feels like it came out of nowhere and you’re ready to run the playbook yourself. Think of companies like Drift, Superhuman, Airtable, Notion, or G2 Crowd that have crafted an aura around themselves. As the Director of Marketing, you will eagerly do the work yourself, but judiciously focus where you have the biggest impact. That means that you will manage an in-house team of 1-2, plus contractors when necessary, to give yourself leverage and bring in needed expertise. In short, people will be in shock when they see what we’re accomplishing and you tell them it’s just a 2-3 person marketing team. 

      Our team is based in the San Francisco Bay Area, and we have a diverse, distributed workforce in five countries. We don’t believe that people need to sacrifice being close to their families and where they’d prefer to live in order to do their best work.


      Your Motivators
      • You are energized by the challenge of figuring out how sophisticated buyers make purchasing decisions and designing a multi-channel, integrated marketing strategy to target them (content, events, paid ads, webinars, drip campaigns, retargeting, etc.)
      • You love storytelling and have strong editorial chops (e.g. you see First Round Review and want to create your own)... Quality content over high volume noise
      • You think that category design can be tactically executed while also supporting near-term sales objectives, you’ve probably read Play Bigger at least once
      • When you see brands or your favorite products, you like coming up with better stories and positioning that could push them to the next level, almost for fun
      • You have an experimental approach to rapidly test channels and ideas cost-effectively to identify where you need to double down without getting stuck in analysis mode
      • You are eager to collaborate with the CEO, Product, and Customer Success to turn our customer advisory board into an amplification platform
      • You run independently and seek the freedom of a blank slate reporting directly to the founder/CEOAt the same time, you build marketing cultures that collaborate well with sales, engineering, product, HR, and customer success
      • You’ve created such strong teams in the past that you have go-to people in your network who you can bring in to drive quick results because they love working with you


      Responsibilities
      • Developing and executing a cohesive marketing plan to increase brand awareness and inbound leads 
      • Design a marketing budget and manage to allocated quarterly spend
      • Play a key role in internal and external messaging and positioning of the company
      • Prioritize marketing projects and allocate and manage internal/external resources accordingly
      • Produce ideas for promotional events or activities and organize them efficiently 
      • Develop thought leadership program
      • Conduct market and competitor analysis to craft kill points, identify challenges and unlock opportunities for growth 
      • Manage PR/Analyst Relations
      • Prepare weekly metrics reports

      Skills
      • Strong grasp of the leading activities and metrics needed to meet difficult marketing goals and can break those down into daily, weekly, monthly, quarterly, and annual objectives in order to tune experiments and budgets
      • Experience with Salesforce and digital marketing tools and comfortable standing up the marketing stack
      • Have professional (and ideally some finance) acumen to understand the voice of CFOs
      • Strong design taste and can even dabble a bit in basic graphic design
      • Thorough knowledge of web analytics (e.g. Google Analytics, etc.)
      • Customer-oriented approach with experience building integrated marketing programs
      • Strong copywriting, analytical and project management skills
      • You have experience building strong internal marketing teams and outside vendor relationships
      • Very nice to have: Experience marketing to Finance Industry & Stakeholders with an understanding of the pain we solve
      • Nice to have: Strong public speaker, and must be able to help the team get out there with crisp presentations

      Achievements
      • 4+ years of marketing management experience, and 8+ years in marketing 
      • Joined a company when it was just evolving away from founder-led evangelization and almost no marketing to help refine ICP, clarify the company category, and disseminate a narrative to the market
      • Experience figuring out the $1-20MM ARR scaling phase and carving out a new category of business applications
      • Demonstrate tenure and longevity in positions (3 years or more in roles a plus)
      • BS or BA highly preferred
    • 3 weeks ago

      Reports to:

      COO

      Description:

      Who are we?

      Over puts the power to inspire the world, build a business, or grow your brand – in the palm of your hand. You can create impactful visual content in just a few taps, with no design experience necessary.

       At Over we believe that Creativity is the magical act of making change happen. It’s the power to reinvent yourself and the sorcery of making something out of nothing.

      It's also the terror of a blank page; a rough destination with no directions.  But with the right tools, creativity turns any obstacle course into a playground. 

      So we take the hard parts out, so our users can focus on the joy of making change happen!

      We’re also an award winning bunch (yes! You read that right - we’re one of Apple’s 2019 apps of the year in the ‘Storytelling Simplified’ category) with a distributed team spanning a wide range of locations – and we’re constantly growing. 

       https://madewithover.com/

      At Over, we live and breathe these values – and they show up in everything we do:

      • Go big and go home – good products come from the heart, and good hearts come from healthy homes and minds.
      • Growth is at the heart of everything we do – we proactively learn whatever is necessary to build a truly great product and company.
      • We say “thank you”. Like, a lot. For big things, small things, old things and new things. Our #gratitude Slack channel is a constant reminder we’re an overwhelmingly grateful bunch.
      • Inspire – not just our users, but each other. On any given day, you’ll learn something new, hear a great story, feel empowered, get a hug, or a high five. It’s just how it goes.
      • We are resilient – we embrace failure, celebrate spills, and recover quickly from a punch to the throat. It happens.
      • We see it big, and keep it simple – clearly visualizing the future, but keeping an eye on the details, and breaking it down into tiny habits, actions and experiments. 

      Who are we looking for?

      We are searching for a talented VP of Growth to help us reach hundreds of millions of entrepreneurially-minded customers. You are passionate about creativity and the power of technology to transform industries. Ideally you have led User Acquisition and other growth functions within a fast-paced, and growing B2B SaaS/technology company. You’ll play a dual role of setting the strategy and direction for user growth at Over, and the management of the user acquisition budget to drive user and revenue growth through a variety of channels. You will also simultaneously lead and mentor our talented Performance team and provide leadership and development for multiple cross-functional growth-related squads. You’ll play a critical role in shaping the destiny of our growing product in a competitive market. Ideally...

      • You’ve managed the profitable investment of a conservative user acquisition budget to hit KPI targets and achieve user and revenue growth.
      • You have a natural ability to build teams around you, and able to give them clarity, confidence and inspiration to do their best work.   
      • You’re able to switch context between thinking about a growth strategy in 6 week, 6, month and 18 month time frames. You can break complex problems into steps that drive user growth at Google speed.   
      • You’re obsessed with customers - their problems, challenges and aspirations. You’ve had significant experience incorporating the voice and needs of the customer into your process. 
      • You’re also obsessed with data - the analysis and interpretation of Digital Marketing data via different tools and technologies (SQL, Google Analytics, etc.); You know when to use it - and when not to. You know when the data should make the decision and when strategy or intuition should guide.

      Main responsibilities:

      • Oversee the performance marketing teams while working cross-functionally with Product, Design, Data, and Engineering. 
      • Manage the investment of a user acquisition budget to hit KPI targets and achieve user and revenue growth.
      • Serve as a thought leader at the company and beyond and set out best practices and performance standards for all user acquisition and growth initiatives.
      • Stay current on the user acquisition landscape, growth trends, best practices, and competitor strategies to serve as the subject matter expert on growth.
      • Oversee all reporting and analytics related to user acquisition and marketing.
      • Utilize data insights to develop new growth strategies and initiatives.
      • Lead the team in designing and developing internal performance marketing reporting and processes.
      • Oversee the consistent monitoring of user acquisition performance and ensure teams are accomplishing goals and deliverables on time.
      • Managing and Mentoring performance marketers as well as cross-functional growth squads. 

      To succeed in this role you’ll have the following:

      • BA/BS Degree in a relevant field of study, Masters is preferred
      • 10+ years digital marketing experience, preferably in the mobile app, gaming or B2B SaaS space
      • 4+ years in a leadership and management role.
      • Experience successfully managing marketing budgets across multiple digital/media channels and global markets.
      • Extensive experience with performance marketing especially within the context of Series A to Series C growth SaaS businesses including but not limited to user acquisition via social media, opt-in video ad networks, SEM, email, etc.
      • Expert-level understanding of the current SaaS user acquisition and marketing landscape, mobile analytics, and mobile attribution.
      • Strong professional network within the mobile industry that can foster new growth opportunities and team building.
      • Strong analytical skills with the ability to apply business strategy to data analysis and recommendations.
      • Ability to manage and oversee analytical marketing team members.
      • A desire to do both strategic planning and daily execution/optimization, as needed.
      • Excellent communication skills.

      To fit in well at Over, you will ideally have:

      • A voracious appetite for learning, growing and teaching despite your experience
      • Excellent communication skills (we have a very open feedback culture)
      • Organization skills, with the ability to prioritize and work to deadlines 
      • A friendly, compassionate personality
      • A detail-oriented mindset
      • A good level of emotional intelligence
      • An efficient manner of working 
      • A self-starter frame of mind. You’ll need to be collaborative, but we value autonomy. 

      Benefits:

      • Unique learning and development opportunities
      • Remote-friendly work environment
      • A generous, flexible leave policy
      • Choose your hours to match your energy levels
      • Own shares with generous stock options
      • A progressive and meaningful maternity and paternity policy
      • A culture focused heavily on wellness

      Think you’d fit in well? Apply now.

    See 11 more Marketing / Sales jobs
  • Product (46)

    • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Platform Engineering group at Auth0 builds the underlying technologies that power our Public and Private Cloud Platforms worldwide. The group is responsible for infrastructure, data storage, observability, SRE, provisioning, compute, orchestration platform, build/test/deploy, tools and services - all of the components that make up the Auth0 Platform.

      We’re looking for a technically savvy product manager to deliver solutions that empower customers to realize the value of the platform. This is a high-impact role that requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. Experience in cloud (AWS) infrastructure, storage, security, containerization/kubernetes, and CI/CD pipeline is highly desirable. A fierce curiosity and strong collaboration skills are your keys to success.

      You will:

        • Conduct product research and discovery with engineering teams.

        • Analyze and synthesize signals from multiple sources: users, field teams, market data, competitive analysis, and others.

        • Define the near and long-term strategy and socialize it with stakeholders.

        • Work daily as a member of a dedicated team with engineering and design, organized around a shared mission.

        • Develop and test product hypotheses, working in a lean and iterative way.

        • Define and track KPIs and success metrics for your product area.

        • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.

        • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).

      You might be a good fit for this role if you:

        • Have 5+ years of experience as a product manager, preferably in a startup environment, with a minimum of 5 years working in the software industry.

        • Has experience working on technology platforms, experience in building highly available and scalable large web software backends in cloud environments (Preferably AWS).

        • Has experience with microservice architecture and web application/services development.

        • Has experience working with DevOps teams, SRE teams and managing infrastructure running business-critical applications.

        • Has prior experience in working with one or more domains like SQL/NoSQL databases, full-stack web deployments, SaaS or PaaS deployments.

        • Has experience working with containers, kubernetes, container orchestrators, and cloud deployments.

        • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.

        • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.

        • Are curious about new technology and exhibit a strong desire to learn.

        • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).

        • Love the work of identifying and deeply understanding customer problems.

        • Exhibit user empathy and seek their input at all stages of the product life cycle.

        • Are self-motivated and have experience working remotely.

        • Can travel domestically or internationally when required (15% or less).

        • Have experience working on Platform is a plus.

      Preferred Locations:

        • #US; #AR; #CA;
      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Lead Product Manager, Studio to power our screen design editor, InVision Studio. 

      About the Team

      We’re looking for experts who can turn product ideas into reality and strategize to deliver a diverse suite of products for millions of customers, from the small to the behemoth. We’re excited by challenges of scale—both the number and size of customers—and a diverse set of products. If you’re looking for variety, we have it.  We’re motivated to not only deliver the best products, but also to personally achieve. At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design creation, sharing, and collaboration experience magically frictionless. As the Lead Product Manager, you will partner with our engineering and design partners to set strategy, vision, and roadmaps for the team, balancing technical trade offs, customer requests, and market trends. 

      What you’ll do

      • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing
      • You’ll take on the role of a player-coach, balancing strategy and execution among your group
      • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality 
      • You’ll manage the roadmap for our product area, refining feature ideas and maintaining existing features to drive business goals
      • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

      What you’ll bring

      • You have 7+ years as a Product Manager or similar role
      • Experience working within a Design Thinking, Design rich background ideal
      • You have a successful track record of diving into big projects and managing them from start to finish
      • You’ve managed or mentored a small team of product managers
      • You take a metrics-driven approach to product development and growth
      • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
      • You thrive in a variable and demanding startup environment

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • 4 days ago

      Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Auth0 Product Team defines product vision, strategy, and delivering high value identity solutions for our customers. This is a high-impact role in which you will spearhead the strategy, development and growth of a new platform initiative. This role requires you to understand the business challenges and use-cases of our auth0 customers and developers to shape the product roadmap. You’ll be responsible for enhancing the Auth0 platform to support low and no-code modalities, connect application builders with adjacent vendors, and improve customer time-to-value. You will work with customers, developer evangelists, product marketing, BD/partnerships, product design, engineering, and across multiple teams to drive this initiative. 

      Technical experience is a must have, as you will partner closely with engineers working on secure, high availability systems at scale. You will solicit stakeholder, customer, partner, and analyst feedback to identify opportunities and prioritize initiatives. You will use quantitative and qualitative data, persona research, and experimentation to devise a strategy and set a product roadmap. 

      This is a rare and exciting opportunity to have a huge impact in a hyper-growth startup in a rapidly growing industry. 

      You will:

        • Conduct product research and discovery with engineering teams.
        • Work with key stakeholders to set strategy, define the product roadmap, and make appropriate trade-offs between features, speed, and quality.
        • Work closely with customers and Business Development to assess vendor needs and identify requirements.
        • Deliver incremental value to Auth0s customers by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
        • Partner with Engineering and Design to define specs, requirements, and acceptance criteria for deliverables.
        • Develop and test product hypotheses, working in a lean and iterative way.
        • Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches.
        • Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation).
        • Be responsible for outcomes by setting clear goals and key results on a quarterly basis.

      You might be a good for this role if you:

        • Have 8+ years of product management experience in a technology-focused B2E business.
        • Are independently driven, resourceful, and able to deliver results with minimal direction.
        • Have experience working in Identity or implementing identity solutions.
        • Exhibit excellent communication skills. Must be comfortable presenting to customers and internal audiences.
        • Have experience working with remote teams.
        • Are comfortable presenting to and interacting with vendors, customers, and senior leadership.
        • Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team.
        • Have exposure to lightweight product development methods such as user story mapping or rapid prototyping.
        • Are curious about new technology and exhibit a strong desire to learn.
        • Have a degree of technical fluency that allows you to communicate with and understand your target audience (developers).
        • Love the work of identifying and deeply understanding customer problems.
        • Exhibit user empathy and seek their input at all stages of the product life cycle.
        • Are self-motivated and have experience working remotely.
        • Can travel domestically or internationally when required (15% or less).
        • Have experience working on Platform is a plus.

      Preferred Locations:

        • #CA; #US;

      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Principal Product Manager to help us change the way digital products are designed.

      About the Team:

      At InVision, we are already leading design collaboration. We’re looking for someone to help us make the end to end design file creating, sharing, and editing experience magically frictionless. As the Principal Product Manager, you will partner with our engineering organization, design as well as other key stakeholders to set strategy, vision, and roadmaps for various initiatives, balancing technical trade offs, customer requests, and market trends.

      What you’ll do:

      • You’ll take on significant strategic thinking opportunities across the company to assist and lead Product that will deliver outcomes to our customers and InVision’s business
      • You’ll take on the role of a player coach, balancing strategy and execution among the Product Department
      • You’ll be InVision’s thought leader and evangelist in all areas of the product
      • You’ll work closely with our executive team to align the company around existing and future strategy
      • You’ll work with engineering partners to scope solutions, evaluate strategies, and ensure quality
      • You’ll contribute to the roadmap for various product areas within our connected workflow, refining feature ideas and maintaining existing features to drive business goals
      • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

      What you’ll bring: 

      • Best in class capability in operating vision, strategy, and execution
      • 8+ years of product management experience, preferably at a fast-growing software company
      • You are a strategic thinker, someone who enjoys getting down in the weeds, with excellent creative and innovative problem-solving skills
      • Ability to help define the product vision to inspire your teams and senior stakeholders
      • Experience defining and tracking key business and usage success metrics, you focus on measurable outcomes over outputs
      • A track record of building relationships and influencing at all levels of the organization
      • Ability to build a compelling business case for new opportunities and prioritize among opportunities, balance the needs of a diverse set of external and internal stakeholders
      • You have the ability to engage with end-users, conduct user research, and intelligently integrate findings into your work
      • You thrive in a variable and demanding startup environment

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • 6 days ago

      Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web. 

      We’re looking for a Technical Product Manager to join the Systems and Infrastructure (SAI) group and help us better our customers. From our hosting offerings, to the internal tools we build, you’ll help us create a platform and product that not only delivers world-class hosting performance, but also enables engineering teams to build and ship the next generation of no-code tools. 

      About the role 
      • Location: San Francisco or US remote
      • Full-time

      As a Technical Product Manager, you’ll … 

      • Work with research, design, marketing, and support to understand customer pain points and business opportunities to define a product vision and strategy
      • Manage the product roadmap and be accountable for delivering the highest impact for our customers 
      • Foster collaboration with a team of product designers, engineers, QA, and marketing to explore, prioritize, iterate, and launch solutions
      • Work with internal teams to understand and define requirements for Systems and Infrastructure projects 
      • Communicate team value and deliverables to the rest of the organization 
      • Follow the hosting/platform offerings of our competitors and conduct capability analysis to understand how we can keep up or differentiate ourselves
      • Understand performance metrics and opportunities to better optimize customer experience (bundle size, page load time, etc) 
      • Motivate your team to do their best work with support, mentorship, and ensuring they lead fulfilling and impactful lives

      That said, these responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly. 

      And this isn’t just a philosophical bent: we actually give you 4 hours a week (10% of the work week) to pursue passion projects outside of your role responsibilities. 

      About you 

      You’ll thrive as a Technical Product Manager if you: 

      • Have experience in a Product Manager role building a product from idea to release
      • Have previous experience in engineering or QA with an ability to think deeply about engineering decisions and how to create tools that enable engineers to do their best work
      • Value methodical and incremental improvement over heroic and massive projects and efforts
      • Are comfortable getting into deep technical discussions with engineers about the pros and cons of different approaches — and making decisions without consensus
      • Can communicate clearly and persuasively across different audiences and communication styles (technical and non-technical) 
      • Have experience working with both qualitative customer insights and quantitative customer data to inform decisions. You’ve conducted user research, a/b tests and have worked closely with researchers and analysts (or have analyzed data yourself)
      • Enjoy working autonomously and defining your own direction
      • Are able to easily switch between thinking creatively and analytically to solve root problems
      • Have an understanding of the technical architecture of complex web and mobile applications

      If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that meeting just 50% of a role’s requirements puts you in the running. 

      About us 

      At Webflow, we believe that our success will be defined not only by what we do — but also by how and why we do it. So, here is the Webflow “why” and our “how”: 


      Our dual missions — one for the world, one for us

      1. For the world: To empower everyone to create for the web and spark an unprecedented wave of digital innovation.
      2. For ourselves: Lead fulfilling, impactful lives.

      Our core behaviors (how we act)

      1. Start with customers
      2. Practice extraordinary kindness
      3. Be radically candid
      4. Move uncomfortably fast
      5. Just fix it
      6. Lead by serving others
      7. Dream big
      Our commitments to you 
      • We’ll pay you! This is a full-time, salaried position that includes equity
      • We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses 
      • We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days 
      • We offer flexible parental leave 
      • We provide remote employees with the equipment they need to create a great remote work environment 
      • We will offer you the support you need to help you grow as an impactful Technical Product Manager and a human being 
      Ready to apply?

      If you share our values and our enthusiasm for empowering the world, we’d love to review your application!

      Note: You'll need valid U.S. work authorization to join us.

    • Company Overview

      At Netlify, we're building a platform to empower web developers to build better, more elaborate web projects than ever before. We're aiming to change the landscape of modern web development. Netlify currently serves more than 700,000 developers worldwide.

      We’re a venture-backed company, and so far we've raised about $45 million from Andreessen Horowitz, Kleiner Perkins, Bloomberg, and prominent founders and professionals in our space.

      Netlify is a diverse group of incredible talent from all over the world. We’re ~40% woman or non-binary, and are composed of about half as many nationalities as we are team members.  

      About the role

      We are looking for a Product Manager to join our mission of changing the way the web is built. This position will specialize in building a world-class payments experience that meets or exceeds the bar of our Netlify developer experience. This is a very high impact role. The position requires working across the engineering, support, marketing, and sales organizations for ultimate success.

      You'll drive the vision and implementation of our payments roadmap. This includes enabling our developers to quickly iterate and build on our current system, assessing and implementing payment providers, and presenting an easy to use and transparent user experience for purchasing and removing our products.

      What are we looking for

      You are the kind of product manager who takes the time to think about a problem holistically to uncover the root cause or opportunity. You revel in getting into the details and leading your projects all the way across the finish line. You're relentless in prioritizing what's critical to the success of the product and care about ensuring we deliver the best customer experience to meet our business goals. You understand the big picture but can live and thrive in the details of what we need for success right now.

      You've implemented or improved a great payments experience for internal stakeholders and end-users alike for a SaaS product. You're familiar with the needs of customers and have experience working with a sales org to find, understand, and implement new opportunities.

      Responsibilities:
      • Define products and features, own the roadmap and KPIs.
      • Coordinate product releases with engineering, marketing, support, and sales.
      • Work directly with design, engineering, documentation, and other stakeholders to test and build exceptional products.
      • Work directly with product, sales, and marketing to define and deliver new product SKUs, transparent billing, and a full self-service offering to our customers.
      • Help devise and influence our overall product and business strategy.
      • Communicate progress, issues, and successes with the rest of the organization.
      Desirable Qualifications:
      • 3+ years of product management experience.
      • 3+ years of experience with related technology.
      • Solid understanding of the web development or IaaS/SaaS space.
      • Solid understanding of payments and billing technology and compliance.
      About the team

      Of everything we've ever built at Netlify, we are most proud of our team.

      We believe that empowered, engaged colleagues do their best work. We’ll be giving you the tools you need to succeed and looking to you for suggestions to improve not just in your daily job, but every aspect of building a company. Whether you work from our main office in San Francisco or you are a remote employee, we’ll be working together a lot—paring, collaborating, debating, and learning. We want you to succeed!

      To learn a bit more about our team and who we are, make sure to visit our about page.

      Applying
      Not sure you meet 100% of our qualifications? Please apply anyway! When we receive your complete application with the items above, we’ll get back to you about next steps.
       
      With your application, please include:
      - A thoughtful cover letter explaining why you’d like to work at Netlify.
      - A resume or short listing of job history.  (A link to a LinkedIn profile would be fine.)
    • 1 week ago
      Public Cloud Product Manager

      Canonical leads the development of Ubuntu, the operating system leading the way in public cloud. If you’re inspired by:

      • shaping the daily software experience of millions of user around the world,
      • creating new products and business models focused on open source ecosystems that leverage public cloud capabilities on AWS, Azure, GCP and others,
      • high stakes, tough, distributed problems in the cloud and on all sorts of environments, infrastructure and devices,
      • seeing your skills and talents make a meaningful difference in the world, then read on.
      Role description

      We’re seeking a technical, detail-oriented and articulate product manager to shape the roadmap for Ubuntu on the public clouds from Canonical. You'll be focused on one of the key public clouds we work with, such as AWS, Azure or GCP, working directly with product managers, engineering managers and lead designers on both Canonical and the public cloud partner sides. Your mission is to design and drive delivery of distinctive products that enable our users to do build safe, robust cloud-based applications that delight their end customers.

      This role is responsible for all aspects of product management for the public cloud, from requirements definition, to partner coordination and market messaging.  You will need to understand the landscape, the competition and the market. You need to be comfortable with business development to find new partners with which you will collaborate with to bring products to market.  

      At Canonical we use the agile development model, so you will need to be familiar with how that affects product planning and how to best work with the engineering team.  We are a widely distributed team, so you will need to be adept at working in a globally distributed organisation with occasional travel.

      You’ll love this job if...
      • You are familiar and interested in public cloud ecosystems and technology,
      • You are keen to define products that will command attention in a busy marketplace,
      • You are business oriented and commercially minded,
      • You are intrigued by open source and free software, and believe in the importance of free software in everyday computing, regardless of platform or device, but have an appreciation for the challenge in tastefully defining paid, commercial products, the success of which will define the future of the free platform.
      • You believe that the last word in cloud computing has not been written and are keen to dive in and see what else is possible.
      Key responsibilities
      • Maintaining a joint roadmap covering all activities with a specific public cloud platform, such as AWS, Azure or GCP
      • Maintaining product requirements documents for each product being developed for that public cloud platform
      • Engaging with Canonical's engineering teams to ensure requirements are well-understood, that delivery plans are captured and communicated and that progress towards deliverables is maintained
      • Understanding the overall market and competitors
      • Engaging with ecosystem partners to enhance our own products by adding new capabilities or paths to market
      • Acting as product champion and primary contact for all product related questions and press engagements for that specific public cloud
      • Coordinating with the communications team to determine market messaging, collateral and launch plans
      Required skills and experience
      • Excellent communications skills, both verbal and written
      • B.S./M.S. degree or equivalent experience in applicable field, preferably Design, Computer Science, Engineering or Information Technology
      • End-to-end software product management and development experience
      • Knowledge of Linux, cloud, and open source infrastructure and applications
      • Ability to be productive in a globally distributed team through self-discipline and self-motivation, delivering according to a schedule
       Desirable skills and experience
      • 2+ years experience in product management or engineering direction in a technology company
      • Familiarity with agile development methodologies

      Canonical is an equal opportunity employer

    See 39 more Product jobs
  • All others (32)

    • Songspace (CT +/- 2 hours)
      Today

      Songspace is seeking a Data Developer to join our team that is responsible for developing and managing the data tools, applications, models, processes, and workflows that support the efficient and automated management and provision of the company’s data across internal systems and customer products, the ingestion of multimedia files and metadata provided by our clients and 3rd parties, and the exchange of music data with our sister companies and business partners. This role will also analyze and validate data, cleanse and transform data, and create/run SQL queries to deliver information to various teams across the company.This position offers an opportunity to design, build, and manage mission critical data applications and products with an experienced and supportive team in an interesting and fun industry.

      Job Responsibilities

      • Work with data, technology, and operations teams to design, build, test, and implement an automated data ingestion, integration, and exchange platform, and supporting enterprise data model

      • Design, create, and improve software to monitor, audit, and test data processes, systems, and applications

      • Process the ingestion of music metadata and multimedia assets provided by music creator, publisher,and record label customers and partners within the timelines and specifications defined by the Client Services Team

      • Validate, transform, and cleanse data as required

      • Monitor content delivery processes and queues and troubleshoot/resolve issues and errors

      • Point of contact for technical data issues for the internal team

      • Proactively investigate, troubleshoot, and solve technical data issues, escalating unsolved issues to the appropriate team

      • Create and sponsor concepts and work with internal teams to develop new software and tools that will assist clients and/or internal stakeholders to automate and optimize data workflow and data accessibility

      • Work with the data and technology teams to plan, prioritize, and manage technical backlog of data deliverables

      • Perform custom SQL queries and run existing scripts and queries upon request

      • Create and Maintain scripts to automate daily tasks

      • Create and Maintain test data, and Perform/Test upgrades, code changes and bug fixes

      • Create and Maintain documentation of code, scripts, tools, applications, and processes

      • Train team members in use of internal data tools

      • Perform other job-related tasks as directed

      Requirements

      Required

      • Must possess strong written and verbal communication skills

      • Must possess strong analytical skills

      • Must be committed to executing high-quality deliverables within defined scope and schedule

      • Must be self-driven, proactive, and open to new ideas in problem solving

      • Must be comfortable working independently and collaboratively with small, distributed teams

      • Must be curious and invest time to develop and expand knowledge and proficiencies for self and others

      Preferred

      • Experience with MySQL is preferred

      • Experience with *nix CLI and shell scripting is preferred

      • Experience with git is preferred

      • Experience with designing, developing, and using custom ETL code and processes is preferred

      • Experience creating, implementing, and using REST APIs is preferred

      • Experience with music data, music data standards (DDEX, CWR, ID3) is a plus

      • Experience with multimedia management software/tools and multimedia pipelines is a plus

      • Experience with music production, audio processing, and audio codices (.mp3, FLAC, WAV) is a plus

      • Experience with provisioning and supporting AWS data implementations (S3, EC2, RDS, Lambda,

      • Redshift, etc.) is a plus

      • Experience as a tech support/account manager or client-facing project manager is a plus

    • Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

      Fastly’s customers use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

      We’re building a more trustworthy Internet. Come join us.

      Senior Technical Program Manager - Edge Engineering

      Fastly is looking for a Senior Technical Program Manager to work with our Edge Engineering teams to drive execution of workloads passionate about increasing availability, performance, and efficiency of Fastly’s network. You will be responsible for helping teams develop and improve their processes for change management, coordination, planning, and implementation, for Fastly, daily. This position reports to our Senior Technical Program Manager, Engineering and partners with the Senior Director, Edge Engineering.

      You’ll be a leader and facilitator at Fastly. You will have all of engineering on your side in the constant work of making our network, systems, and internal infrastructure more powerful, lower cost, and more useful to our customers. You will be held accountable for streamlining processes and de-risking projects by working with your counterparts on other teams and ensuring the Edge Engineering teams are firing on all cylinders. You’ll be essential to our success, relied upon by a wide array of individuals and teams. The projects and programs you lead will give you a clear line of sight to the benefit delivered to Fastly’s customers, and our bottom line.

      This is a role which has an impact on a large number of human lives, you’ll be helping make the internet a better place. We provide a supportive environment with friendly teams, where you can learn and develop. We check our egos at the door. You’ll make sure our customers benefit from services built to the highest standards in the industry. We are a global, distributed team with the dedication and tools in place to make it work.

      What will you do?

      • Participate in regular planning, helping teams remove blockers, handle dependencies and resolve prioritization conflicts.
      • Work with teams during interval planning to ensure that mechanisms are built to accurately track and status deliverables during execution periods.
      • Ensure timely updates on Key Performance Indicators from teams, report on current vulnerabilities and problem backlogs, and progress therein.
      • Partner with Engineering, Security and Infrastructure delivery teams to learn from incidents and identified vulnerabilities to constantly improve our availability and security postures.
      • Participate in executing on roadmaps for architectural and process changes 
      • Instill discipline and consistency within the Edge Engineering teams in terms of operational methodologies and documentation.

      Who will you work with?

      • Kernel, Edge Systems and Network Optimization leadership
      • Operations and infrastructure teams
      • Reliability engineering teams
      • Application software development teams
      • Network engineering
      • Infrastructure/datacenter operations team
      • Security team
      What we’re looking for:
      • Significant experience with issue and project tracking systems, such as Jira, Confluence, Smartsheet and Zendesk.
      • A strong action bias, preference for execution and incremental improvements.
      • Comfortable with change, multi-tasking and managing priorities with outstanding organizational skills
      • Passionate about growing the efficiency and stability of our Edge platform, up to scales of thousands of components and tens of systems.
      • Self-motivated and proactive to maintain momentum and progress, and an ability to operate autonomously as necessary
      • A shown collaborator who can execute whilst building positive relationships, proven capability in reducing organizational impedance
      • Focus on the business needs and infrastructure reliability first and foremost.
      • Experience as a technical program manager in infrastructure, cloud or SaaS environments.
      • Some operational and technical understanding. Able to actively participate and contribute to operations process and technical discussions for large scale distributed services
      • Experience with any of hardware-centered, network-centered, or kernel-centered programs a plus
      • Ability to integrate experiences and training to learn new technological paradigms.
      • Strong analytical and interpersonal skills, a risk mitigation mindset and in possession of appropriate levels of urgency.
      • Strong sense of ownership. Actively remove program obstacles, and be willing to go above and beyond to chase down loose ends that lead to successful product delivery.
      • Focus on results and outcome, not just process.

      Why Fastly?

      • We have a huge impact. Fastly is a small company with a big reach. Our customers have a tremendous user base, and we support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their hearts with others so we can help lend a supportive hand.
      • We love distributed teams. Fastly’s home base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is part of our DNA.
      • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits, like generous parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
      • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful — every day.
      • We are passionate. Fastly is chock full of passionate people and we’re not “one size fits all”. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they’re passionate about.

      Fastly provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status. 

      Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

    • Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 

      We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment.  We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day.  N+1 > N.

      The Data Scientist will help build, scale and maintain the entire data science platform. The ideal candidate will have a deep technical understanding, hands-on experience in building Machine Learning models coming up with valuable insights, and promoting a data-driven culture across the organization. They would not hesitate to wrangle data, if necessary, understand the business objectives and have a good understanding of the entire data stack.

      This position plays a key role in data initiatives, analytics projects, and influencing key stakeholders with critical business insights. You should be passionate for continuous learning, experimenting, applying and contributing towards cutting edge open source Data Science technologies.

      Responsibilities

        • Use Python and the vast array of AI/ML libraries to analyze data and build statistical models to solve specific business problems.

        • Improve upon existing methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters.

        • Collaborate with researchers, software developers, and business leaders to define product requirements and provide analytical support.

        • Directly contribute to the design and development of automated selection systems.

        • Build customer-facing reporting tools to provide insights and metrics which track system performance.

        • Communicate verbally and in writing to business customers and leadership team with various levels of technical knowledge, educating them about our systems, as well as sharing insights and recommendations

      Basic Qualifications

        • Bachelor's degree in Statistics, Applied Math, Operations Research, Engineering, Computer Science, or a related quantitative field2 years of working experience as a Data ScientistProficient with data analysis and modeling software such as Spark, R, Python etc.

        • Proficient with using scripting language such as Python and data manipulation/analysis libraries such as Scikit-learn and Pandas for analyzing and modeling data.

        • Experienced in using multiple data science methodologies to solve complex business problems.

        • Experienced in handling large data sets using SQL and databases in a business environment.

        • Excellent verbal and written communication.

        • Strong troubleshooting and problem solving skills.

        • Thrive in a fast-paced, innovative environment.

      Preferred Qualifications

        • Master's degree in Statistics, Applied Math, Operations Research, Engineering, Computer Science, or a related quantitative field.

        • 2+ years’ experience as a Data Scientist.

        • Fluency in a scripting or computing language (e.g. Python, Scala, C++, Java, etc.)

        • Superior verbal and written communication skills with the ability to effectively advocate technical solutions to scientists, engineering teams and business audiences.

        • Experienced in writing academic-styled papers for presenting both the methodologies used and results for data science projects.

        • Demonstrable track record of dealing well with ambiguity, ability to self-motivate, prioritizing needs, and delivering results in a dynamic environment.

        • Combination of deep technical skills and business savvy to interface with all levels and disciplines within our and our customer’s organizations

      Skills and Abilities

        • + BA/BS in Computer Science, related technical field or equivalent practical experience.

        • At least 3 years of relevant work experienceAbility to write, analyze, and debug SQL queries.

        • Exceptional Problem solving and analytical skills.

        • Fluent in implementing logistic regression, random forest, XGBoost, bayesian and ARIMA in Python/RExperience in User path navigation with Markov Chain, STAN Bayesian analysis for A/B testingFamiliarity with Sentiment Analysis (NLP) and LSTM AI modelsExperience in full AI/ML life-cycle from model development, training, deployment, testing, refining and iterating.

        • Experience in Tableau, Apache SuperSet, Looker or similar BI tools.

        • Knowledge of AWS Redshift, Snowflake or similar databases

      Preferred Locations:


        • #US; #AR;
      Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.

      We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles

      Join us on this journey to make developers more productive while making the internet safer!
    • 4 days ago
      Truveris is a digital health company that partners with employers, brokers, and pharmaceutical companies to dramatically improve people’s ability to afford and access prescription drugs. With expertise and technology solutions that span across the prescription drug ecosystem, we deliver the outcomes people and businesses need to thrive.

      We are on a mission to transform the pharmaceutical industry and are backed by leading venture capital firms including Canaan Partners, First Round, New Atlantic Ventures, New Leaf Venture Partners, Tribeca Venture Partners and McKesson Ventures. In 2018, Truveris was ranked as one of the fastest growing technology companies in the U.S. by Deloitte, Crain's, and Inc.

      The Senior Data Architect will be primarily responsible for the design and governance of the Truveris data model. The Senior Data Architect will work with business leaders, analysts, and engineering to surface data model needs.  The ideal candidate will have both the business acumen and technical prowess required to complete the following: surface data model needs from business leaders, analytics, and engineering; create a data model that meets current needs and is extensible as new requirements are identified; execute on that model to help achieve the company’s overarching business objectives.

      RESPONSIBILITIES
      • Develop and maintain a comprehensive data architecture for the Truveris Unified Data Platform (UDP)
      • Work with business stakeholders to identify critical data and data use cases across the organization
      • Develop and revise conceptual, logical, and physical data models including entities and attributes and their inter-relationships and dependencies
      • Integrate disparate data models across the company into one enterprise-wide Unified Data Platform design

      • Develop database design and architecture documentation
      • Work with the Director of Data Integration to create documentation and/or the requirements for a documentation system that covers data lineage, data definitions, and metadata for business-critical data domains
      • Create and maintain data flow diagrams
      • Surface inconsistencies in data definitions so that they can be reconciled

      • Work with the Director of Data Integration to develop and revise the data governance framework

      • Partner with engineering and security/compliance to ensure compliance with data security and privacy policies and procedures 

      • Design data model components to support data transformation and results of analytic algorithms
      • Build a deep understanding of the data and analytic landscape at Truveris including data sources, data/analytic assets, and products
      • Understand business rules that govern how data is transformed, integrated, and used by the organization’s products
      • Design data models to support the results of data transformations and analytic algorithms
      • Make recommendations on what should be supported in the UDP versus in the BI products to create performant products that encourage reuse of analytics
      • Drive culture of standardization in data transformation and analytic logic

      • Optimize data model for scale and performance

      QUALIFICATIONS
      • Bachelor's degree in computer science, computer information system or other data related field
      • 5+ years of work experience as a Data Modeler/Data Architect; deep proficiency in data modeling and data management principles
      • 3+ years of work experience in healthcare (payer, care provider, data analytics, PBM) 
      • Experience with PBM data and the PBM industry strongly preferred
      • Experience with claims and eligibility data strongly preferred
      • Experience with health industry integration technologies such as Mirth, Orion Rhapsody, eGate a plus
      • Standards experience with C-CDAXML V3, HL7, IHE profiles a plus
      • Understanding of SDLC and Agile methodologies, experience with Scaled Agile Framework is a plus

      KNOWLEDGE/SKILLS
      • Ability to work with business, operations, and engineering stake holders
      • Hands-on experience with data modeling tools
      • Experience with Jaspersoft/Talend ETL
      • Experience with AWS services such as S3, EMR, EC2, and Amazon RedShift strongly preferred
      • Experience with ETL development, including data migrations, integrations, and analytic transformations
      • Ability to manage multiple responsibilities simultaneously
      • Excellent communications and documentation skills; ability to work on a collaborative team
    • Stack Overflow (Eastern Time +/- 2 hours)
      6 days ago

      As our Data Scientist, the experiments and analysis you deliver will impact the tens of millions of users Stack Overflow sees each day. You’ll work with interesting data sets around our community Q&A, team collaboration and hiring products, our ads offerings, and our internal sales and finance processes.  Partnering with our engineering team, you’ll have ready access to our data, tooling, and infrastructure. 

      In a typical week, you will liaise with multiple product teams, field requests from all levels of the company (from individual contributors to the CEO), and participate in the development of our internal data systems. There is considerable variety in work throughout the year, ranging from model building, to survey design and analysis, through to A/B testing. 

      As you deliver results, you’ll also be empowered to share your knowledge with the organization as a whole, highlighting the implications of your findings and the manner of their discovery. We also encourage team members to present  their findings publicly and present them opportunities to do so. You can expect to have plenty of opportunities to directly impact product decisions, business plans, and new features.


      What we’re looking for when you apply:

      • Your resume shows that you have at least 3 years of experience with quantitative analysis and statistical modeling

      • You are willing to work primarily with R and some know basic SQL (any other programming language would also be a bonus)

      • You have a high level of comfort discussing (in writing and in conversation) specialized information with people who may not share your expertise

      • You are comfortable working in RStudio and the Tidyverse

      • You have experience partnering with engineering and product managers as you see the impact of your research through into product and development decisions

      • You’re interested in working here.  We read every application, so please make sure to let us know what specifically about this role and working here interests you

      What you’ll get in return:


      • Ability to work remotely, with flexible hours

      • 20 days paid vacation + holidays

      • Completely free health insurance - no copay, no premiums (US residents)

      • Generous parental leave (12-16 weeks at 100% pay), family care leave, and unlimited sick days

      • Employees will never be poked with a sharp stick

      If you want to work remotely…. We’ll help you set up a great home office, with an ergonomic chair, standing desk, and any other equipment you need to do your job.

      If you want to work in our office… You’ll get your own private office in our headquarters in New York City, and enjoy additional benefits like free lunch every day prepared by our own in-house chefs, transportation reimbursement, and all the espresso you can drink.

    • 1 week ago

      BALANCE FOR BETTER  At Xapo, we embrace our differences and actively foster an inclusive environment where we all can thrive. We’re a flexible, family-friendly environment, and we recognize that everyone has commitments outside of work. We have a goal of reaching gender parity and strongly encourage women to apply to our open positions. Diversity is not a tagline at Xapo; it is our foundation.

      RESPONSIBILITIES

      • Design and build data structures on MPP platform like AWS RedShift and or Druid.io.

      • Design and build highly scalable data pipelines using AWS tools like Glue (Spark based), Data Pipeline, Lambda.

      • Translate complex business requirements into scalable technical solutions.

      • Strong understanding of analytics needs.

      • Collaborate with the team on building dashboards, using Self-Service tools like Apache Superset or Tableau, and data analysis to support business.

      • Collaborate with multiple cross-functional teams and work on solutions which have a larger impact on Xapo business.

      REQUIREMENTS

      • In-depth understanding of data structures and algorithms.

      • Experience in designing and building dimensional data models to improve accessibility, efficiency, and quality of data.

      • Experience in designing and developing ETL data pipelines.

      • Proficient in writing Advanced SQLs, Expertise in performance tuning of SQLs.

      • Programming experience in building high-quality software. Skills with Python or Scala preferred.

      • Strong analytical and communication skills.

      NICE TO HAVE SKILLS

      • Work/project experience with big data and advanced programming languages.

      • Experience using Java, Spark, Hive, Oozie, Kafka, and Map Reduce.

      • Work experience with AWS tools to process data (Glue, Pipeline, Kinesis, Lambda, etc).

      • Experience with or advanced courses on data science and machine learning.

      OTHER REQUIREMENTS

        A dedicated workspace. A reliable internet connection with the fastest speed possible in your area.Devices and other essential equipment that meet minimal technical specifications.Alignment with Our Values.

      WHY WORK FOR XAPO? 

      Shape the Future:  Improve lives through cutting-edge technology, work remotely from anywhere in the world

      Own Your Success: Receive attractive remuneration, enjoy an autonomous work culture and flexible hours, apply your expertise to meaningful work every day

      Expect Excellence: Collaborate, learn, and grow with a high-performance team.

    • PSPDFkit (6 hs +/- UTC)
      1 week ago

      Job Description

      We’re looking to hire a Technical Writer to join our team working on PSPDFKit. Our framework is used in countless different settings, from meeting rooms to factory plants and airplanes, which brings unique challenges and requires great documentation and developer support.

      You will gain a lot of experience working on and around a huge, interesting projects.

      You Will…

      • Write great documentation and improve existing one.

      • Write technical blog posts.

      • Write support answers.

      • Learn how a large project and codebase is organized.

      • Spend time to get things “right”, not to hack something up quick.

      • Collaborate daily with the whole team (Android, iOS, Core, Support, Backend, Design) using Slack, GitHub and Google Hangouts.

      Our Ideal Candidate

      • Is located somewhere that’s 6 hours +/- of the UTC timezone.

      • Has good communication skills and understands the importance of team cohesion.

      • Is self-motivated and curious about new technologies.

      • Has a creative approach to problem solving.

      • Is interested in new challenges.

      • Has basic understanding about iOS, Android, Linux and Windows.

      • Has some experience in Objective-C, Swift, Java, Kotlin, C and/or C++.

      • Is rigorous, methodical and thorough.

      • Enjoys breaking things 😄

      What You Get

      • Room for personal and professional development.

      • A motivated team and a thriving work culture.

      • Numerous planned company events throughout the year.

      • The freedom to set up your ideal work environment.

      • Flexible working hours and vacation policy.

      You Should Include These In Your Application

      • A writeup explaining who you are as a programmer. Sample questions you might want to address: How’d you get started? What projects have you enjoyed working on? Which have you disliked? What motivates you? What surprising things have you learned about yourself since starting to program?

      • Links to online profiles you use (Github, Twitter, etc).

      • A description of your work history (whether as a resume, LinkedIn profile, or prose).

      PSPDFKit is an equal opportunity employer with people from many different cultures and countries. We celebrate diversity and are committed to building a team that represents a variety of backgrounds, skillsets, and perspectives, and to providing our employees with a work environment free of harassment.

      We do not discriminate on the basis of race, color, religion, age, marital status, national origin, ancestry, physical or mental disability, medical​​​ condition, sexual orientation, gender identity or ​expression, or any other non-merit factor. We’d especially love to receive applications from individuals who are underrepresented in the tech industry.

    See 25 more All others jobs