Close

🌏 Why Close?

Watch our most recent culture video featuring our annual team retreat in Italy

100% remote company

Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay

5 weeks PTO + Winter Holiday Break with 2 additional PTO days for every year with the company

1 month paid sabbatical every 5 years

Paid parental leave

Medical, Dental, Vision with HSA option (US residents)

401k matching at 6% (US residents)

Dependent care FSA (US residents)

Contributor to Stripe's climate initiative

Our story and team 🚀

Our Values

Build a house you want to live in -- Examine long-term thinking and action

No BS -- Practice transparency and honesty, especially when it’s hard

Invest in each other -- Build successful relationships with your coworkers and customers 

Discipline equals freedom -- Keep your word to yourself and others

Strive for greatness -- Constantly challenge yourself and others 

 

How We Work Together

Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. 

Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly. 

Appreciation for Deep Work: *During your normal work day, not after a day of meetings*. 

Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start. 

 

At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).  

 

We come from 20+ countries located in 5 of the 7 continents. We’re a collection of talented humans, rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.

 

Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful. 

 

Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we'll be moving forward.

At Close, all recruiting efforts are shared internally by the team while also continuing a full workload to build, maintain and service a quality product for their customers. They do their very best to respond quickly to your application. The interview process can take anywhere from 2-4 weeks.

The great thing is: the people hosting interviews are your potential future colleagues! Candidates are expected to put time and effort into the application. They see your application as your first interview. 

Close's Interview Flow:

All interviews are hosted via Zoom video. A typical interview process would look something like this; however, varies slightly with each role: 

🤝 Introduction & background call (~45 min) 

🤝 Take-home project (~3 hrs) 

🤝 Call 2 (~45 min) + Company / Culture call (~20 min) 

🤝 Call 3 (~45 min) 

🤝 Founder call (~30 min)

🤝 Reference calls

More from Close employees…

You can find a lot more information on their Glassdoor testimonials. The Close Ops team compiles anonymous, team insight surveys twice annually to get a pulse on the health of the team.