About

✅ Work from anywhere

✅ Competitive salary

✅ Twice a year team retreats 

✅ Flexible working hours

✅ 34 happy people coming from 12 countries and 14 states. 


Since 2013, Close has grown to become a profitable, 100% globally distributed team of high-performing, happy people building a product their customers love. 

At Close, everyone has a voice. They encourage transparency and practicing a mature approach to the work-place. Work/Life harmony is an important part of Close. They believe you bring your best to work when you practice self-care (whatever that looks like for you). 

💚 The team is a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures.

Close Career Page

What I enjoy most about working at Close is the thoughtful discussions and the thought-provoking debates! We have a value of continuous truth-seeking, it’s a very big.

Rebecca Luo
Close Career Page

Applying process

At Close, all recruiting efforts are shared internally by the team while also continuing a full workload to build, maintain and service a quality product for their customers. They do their very best to respond quickly to your application. The interview process can take anywhere from 2-4 weeks.

The great thing is: the people hosting interviews are your potential future colleagues! Candidates are expected to put time and effort into the application. They see your application as your first interview

Close's Interview Flow:

All interviews are hosted via Zoom video. A typical interview process would look something like this; however, varies slightly with each role: 

🤝 Introduction & background call (~45 min) 

🤝 Take-home project (~3 hrs) 

🤝 Call 2 (~45 min) + Company / Culture call (~20 min) 

🤝 Call 3 (~45 min) 

🤝 Founder call (~30 min)

🤝 Reference calls


More from Close employees…

You can find a lot more information on their Glassdoor testimonials. The Close Ops team compiles anonymous, team insight surveys twice annually to get a pulse on the health of the team.

Jobs

  • Close (Euro or American timezone.)
    2 weeks ago

    About Us

    At Close, we're building the sales communication and collaboration platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we've grown to become a fully profitable, 100% globally distributed team of 34 high-performing, happy people that are dedicated to building a product our customers love.

    We are seeking a Product Marketing Manager that will be instrumental in defining our product and market positioning and will take ownership of growing our customer base and platform adoption through a wide range of marketing efforts. 

    This position requires a highly motivated individual with previous experience leading product marketing and GTM strategy, and who is comfortable in a fast-moving  environment. The successful candidate will be customer-oriented, self-motivated and results-driven.


    About You

    You have a knack for understanding people. You ask a lot of questions. You’re decisive.

    As Product Marketing Manager at Close, your primary job is to understand our customer— what motivates them, what makes their job difficult, and what simply delights them. You will take these constant and ongoing learnings and deftly apply them to the way we position our brand and product to the world. After all, product marketing is at its very core, “people marketing”. 

    Your previous experience creating successful go-to-market plans (from high-level strategy down to tactical execution) will enable you to oversee the rollout of all new products and feature updates.  

    Sometimes you’ll be looking at our product marketing from a high level view—say, determining our key objectives for the quarter or the year. Other days, you may be down in the weeds yourself, writing landing page copy or working with others on the marketing team to run A/B conversion tests on site. You’re comfortable—and happy—doing both.

    What you don’t know, you’ll openly admit, but then you’ll get to work figuring it out (asking others for help and/or digging deep on your own). Your self-motivation and a relentless drive to learn/do more are appreciated by all. You pride yourself on being a “clever thinker”.  You’re comfortable talking with and working alongside our product, sales, development, and customer success teams. You understand your critical part in the overall machine, graciously accepting thoughts and feedback from others while offering your own expertise where you can. You pride yourself on being “overly communicative” -- keeping everyone up to date with the latest product marketing wins, losses, and initiatives.

    You are comfortable working remotely as part of a small team, with a high level of autonomy. You can devise your own schedule and effectively manage your workload based on the biggest opportunities and company objectives.

    When you’re in the wrong or make a mistake you can admit it. You can articulate why it happened and how you’ve learned from the experience. 

    You are in a European or American timezone.

    Above all, you understand that your success—and our success—hinges on the satisfaction and loyalty of our customers. 


    About The Role

    You will be responsible for championing the features and benefits of the Close sales platform through our marketing messaging and market positioning. You’ll work closely with Danny (Director of Marketing) and our motley crew of marketing crushers. 

    Just some of the things that will come across your [metaphorical] desk…

    Main KPIs

    > Product marketing impact on new trial signups (On-site testing and website updates, email marketing campaigns, increase inquiries from software review and industry sites)

    > Product adoption (free to paid + user activation within app)

    > Product launch/update success metrics (per launch)

    “Product superstar, that is what you are…”

    > Develop messaging, positioning, and competitive differentiation of our products in the SaaS/sales market. Own all on-site messaging. Devise the go-to-market strategy for all product launches and feature updates. Oversee the tactical execution of each GTM strategy.

    > Stay on top of the latest trends and tech advancements in the sales and CRM space. Communicate these learnings across the organization, including to our Product, Customer Success, and Development teams.

    > Identify new verticals and areas for business and product expansion. Champion all marketing efforts that relate to these growth initiatives.

    Corner the market[ing]

    > Own the product messaging in all of our marketing campaigns and corresponding collateral, which may include, but is not limited to, email, social media, blog posts, sales enablement content, and landing pages.

    > Dive deep into our customer acquisition strategy and execution, driving new trial sign-ups via smart, empathetic product/feature messaging and content. Must be comfortable devising and executing tactics to bring customers down the sales funnel.

    > Work closely with the marketing team to ensure that these brand and product value propositions are communicated consistently across everything we do.

    > Work alongside Product and Customer Success teams to identify key verticals, customer personas/roles, and geos for nuture/expansion. Define and produce the content for SEO-optimized industry-specific landing pages, CRM comparison pages, paid/display ads, other marketing materials, to effectively reach these cohorts.

    > Identify marketing website tests and updates to increase visitor conversion rate (visitor to trial signup). This includes, but is not limited to, A/B testing via copy and messaging, videos/images, and modifications to page designs.

    > Work alongside the marketing content team to identify middle and bottom of the funnel content opportunities such as product-focused white papers, blog posts, videos, and more.

    > Develop, nurture, and execute on partnerships with other vendors in the B2B SaaS and product space (online co-promotions, co-branded content, event sponsorship, etc).

    > Champion our customers via the collection and production of testimonials, case studies, and customer profiles (determining the best way to showcase them -- images, video, etc).

    > Generate verified product reviews from our customers for product comparison and online community websites like Capterra, G2Crowd, and Quora. Monitor and ensure our visibility on these, and other, SaaS review/comparison sites.

    Requirements

    > 4+ years experience working within a tech or SaaS organization (extra points if B2B, extra extra points if you can show a correlation between your work and company growth during your time there)

    > 2+ years in a product marketing role, with a track record of successfully taking products to market (devising and executing a GTM strategy)

    > Strong passion for product and ability to ‘speak the same language’ as Product and Development teams (“Scrum, Agile, Javascript, APIs, sprints”, etc, etc)

    > Project management expertise—can coordinate and juggle a variety of projects from conception through production and ensure alignment with other internal teams (Product, Customer Success, Sales, etc).

    > EXPERT command of the English language (written and verbal), with the ability to write in a wide variety of styles. Must be a copywriting pro—masterfully creating short, value-packed, relatable content to drive new conversions.

    > Foundational knowledge of common marketing analytics and campaign management platforms (analytics, popular ESPs, ad networks, social platforms, etc)


    Bonus points for the following skill sets:

    > Front-end coding (HTML/CSS/JS, GitHub)

    > Design and video (editing, Photoshop, graphics creation, etc)

    > Familiarity with SaaS finance and reporting 

    Why Close?

    > 100% Remote (we believe in trust and autonomy)

    > 2 x Annual Team Retreats ✈️ (Lisbon Retreat Video)

    > Competitive salary

    > Medical, Dental with HSA option - 99% premiums paid (US residents)

    > 5 Weeks PTO + 6 Government Holidays + Dec 24 - Jan 1 Company Holiday

    > Parental Leave (10 wks primary caregiver / 4 wks secondary caregiver)

    > 401k matching at 4% (US residents)

    > 1 month paid sabbatical after 5 years

    > Our story and team 🚀

    > Glassdoor Reviews 

    At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you).

    We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

    This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

  • Close (North America)
    2 weeks ago

    About Us

    At Close, we're building the sales communication and collaboration platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we've grown to become a fully profitable, 100% globally distributed team of 34 high-performing, happy people that are dedicated to building a product our customers love.


    As the Director of Sales you will be reporting to the CEO, Steli Efti and working closely with the Director of Revenue, Nick Persico

    About You

    We are seeking a Director of Sales that will take ownership over a mature inbound sales funnel, continue to build the sales team, and help create a new gold standard in SaaS sales. This is a unique opportunity with a company that lives and breathes for the success of salespeople. You should be a highly ambitious, results-driven and self-motivated individual that strives for excellence. 🚀

    We’re looking for a Director of Sales that knows what it takes to avoid these 10 mistakes.

    About The Role 

    You will be responsible for the success of our Sales Team and lead the company in providing our customers with exceptional actionable sales advice they won’t find anywhere else.


    Your responsibilities will include managing our entire inbound sales funnel (14-day free Trial to close) and driving 2x growth in new MRR in the first year (we’ll talk specifics). On-boarding, training, and managing a team of Account Executives (2-3 in 2019) will be also be in your wheelhouse.

    You will collaborate with the Director of Marketing to increase conversion at the top of the funnel.

    Requirements

    > More than 3 years of management experience of 10 people or larger in a remote environment 

    > Based in North America (preference for EDT or CDT)

    > Experience selling SaaS to small businesses

    > EXPERT command of the English language (written and verbal) 

    Main KPIs

    > New Trial to Customer conversion rate

    > New customer growth

    > Total contract value (TCV) growth

    Why Close?

    > 100% Remote (we believe in trust and autonomy)

    > 2 x annual team retreats ✈️ (Lisbon Retreat Video)

    > Competitive salary

    > Medical, dental with HSA option - 99% premiums paid (US residents)

    > 5 weeks PTO + 6 gov't holidays + Dec 24 - Jan 1 company-wide holiday

    > Paid parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

    > 401k matching at 4% (US residents)

    > Paid 1 month sabbatical after 5 years

    > Our story and team 🚀

    > Glassdoor Reviews 

    At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you).

    We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

    This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

    Interested in Close but don't think this role is the best fit for you? View our other positions.

Values

“Build a house you want to live in” is Close’s favorite and most impactful value. 🏠💚

The Close team values long-term thinking and action. Listen to co-founder and CEO Steli share the Close story on GrowthTLDR podcast.

Perks & Benefits

🌎 100% remote (we believe in trust and autonomy)

👩‍💻 $200/month coworking stipend

🌴 5 weeks PTO plus company-wide holiday Dec 24 - Jan 1

🚑 Medical, dental with HSA option - 99% premiums paid (US residents)

💰 401k matching at 4% (US residents)

🍼 Paid Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)

⛵️ 30 days sabbatical after 5 years

✈️ 2 x annual team retreats 

💻 Company equipment - computer, monitor, headset 

👩‍🎓 Learning & development available

Life & Diversity

Diversity & Inclusion: At Close, the team advocates for internal promotion and professional growth. They have an active Women’s Group that provides a network and community to support career success. You’ll find women in leadership positions. See Close’s, Women In Sales series. 

Family: This team is growing in more ways than one - they recently launched 8 babies (and counting!). Parents at Close keep in touch and share their experiences of parenting during retreat discussions… and remotely!

Parental Leave: Close offers a paid parental leave. Guidelines are 10 weeks for primary caregivers and 4 weeks for secondary caregivers.

Tech Stack

👷 Close Stack: View on StackShare and Github

🔄 Continuous Delivery: Code is shipped multiple times per day via CircleCI

🔝 Open Source Contributor: Close ❤️ open source (ciso8601, LimitLion, SocketShark, TaskTiger)

📓 Learning & Sharing: Weekly "Show & Tells" where engineers show off something that they recently built, learned, etc.

⌨️ Communication Stack: Zoom, Slack, gSuite, Asana, GitHub, Confluence (wiki), Dropbox, and everybody is using Close, of course!

Useful Links

Also...

Want to learn more about Close's remote philosophy? See this awesome article published by the team.

Close Career Page