Brightback helps consumer subscription and online SaaS businesses grow customer lifetime value and reduce churn by intelligently surfacing and retaining subscribers. We are pioneering the customer retention automation category, serving innovators and category leaders like Freshly, MeUndies, Pipedrive and Unbounce, spanning the food delivery, subscription e-commerce & boxes, streaming media, fintech and insurance, and SaaS verticals. Brightback is a Series A, remote-first enterprise SaaS startup backed by top Silicon Valley VCs and investors. With remote headquarters in SF, our team brings decades of subscription experience from companies like Zendesk, LinkedIn, Twitter, Salesforce, and Heap Analytics.
