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  • Software Dev (46)

    • About Jerry.ai:

      Think insurance shopping is painful and time-consuming? We thought so too. That is why we built jerry.ai to create the easiest experience for our users. Enabled by disruptive technologies, jerry.ai aims for the one-click user experience in financial product offerings which traditionally requires users to fill out long forms.

      Based in Silicon Valley, we are looking for engineering talent to join our team in Canada. We are backed by Y Combinator, SV Angel, Funders Club, and many other prominent Silicon Valley Investors. Jerry.ai is founded by serial entrepreneurs who previously built and scaled YourMechanic (“Uber for car repair,” the nation’s largest on-demand car repair site).

      About the role:

      We are looking for experienced software engineers who love tackling convoluted problems and coming up with clean, stable solutions that scale. The ideal candidate would be someone who has a genuine passion for designing and implementing elegant software solutions. They would also be intimately familiar (and up to date) with their development ecosystem for making sound decisions when it comes to choosing the right tool or library for the job. We expect our senior engineers to be able to contribute across the entire product stack, as well as collectively oversee the integrity of the codebase.

      Our technical stack:

      • Javascript (with Flow) codebase: NodeJS (Express), React, React Native
      • GraphQL API (no REST)
      • PostgreSQL DB (transactional)
      • ClickHouse (columnar DB for data warehousing)
      • Redis (session storage, task queue management)
      • Sequelize ORM (exploring Prisma as a potential replacement)
      • Jest test runner
      • Infrastructure: Docker images orchestrated with Kubernetes, Ksonnet. Currently all hosted on AWS.

      Technical requirements:

      • B.S. degree in Computer Science or related discipline.
      • 4+ years of experience as professional software engineer.
      • Strong software development fundamentals (data structures, algorithms, etc.).
      • Expert level familiarity with modern Javascript (ES6+: Classes, modules, arrow functions, async/await, destructuring, etc.).
      • Intimate knowledge of JS ecosystem (tooling, libraries, etc.).
      • Expert level familiarity with React (web frontend, server-side rendering, and React Native on mobile platforms).
      • Knowledge of good practices, preferred design patterns, and writing idiomatic Javascript code.
      • Deep understanding of performance implications and scalability of code.
      • Keenness for writing good, meaningful tests and maintaining thorough test coverage.
      • Experience with large, complex code bases and know how to maintain them.
      • Experience with GraphQL and Apollo a big plus.

      Responsibilities:

      • Lead design and development of projects, either independently or in a team.
      • Assist with recruitment, interviewing, and hiring new team members.
      • Provide mentorship to junior team members and participate in design decisions.
      • Be the gatekeeper of the codebase and ensure that it stays stable, readable, and free of technical debt.

      Location:

      • Toronto, Markham
      • Remote possible
    • sketchdeck (US)
      4 weeks ago
      Work remotely or from their office in San Jose, CA! 
      • Company: SketchDeck
      • Industry: Graphic Design / Software
      • Title: Senior Full Stack Engineer
      • Base salary range: $100k to $150k depending on experience and location
      • Location: Remote or San Jose, CA
      • Reports to: Head of Engineering
      • Direct reports: None
      • Type: Full-time. W-2 or 1099
      • Equity plans for the right candidates!

      Responsibilities
      • Plan, implement, test, and ship new features
      • Troubleshoot and resolve bugs
      • Architect and deploy new infrastructure
      • Investigate performance issues and execute optimizations
      • Keep abreast of latest technologies that may be useful
      • Collaboratively analyze new technology proposals

       Travel 
      • 5-10% 

      Requirements
      • 5+ years of experience building complex web applications
      • Strong proficiency in JavaScript, JavaScript Frameworks, CSS/SCSS, HTML, and SQL
      • Solid understanding of object-oriented programming
      • Familiarity with concepts of MVC, Mocking, ORM, and RESTful
      • Understanding of design principles behind a scalable application
      • A desire to reduce operational overhead wherever possible
      • Implementation of automated testing platforms and unit tests
      • Proficiency in Git and GitHub
      • Familiarity with AWS and its various tools
      • Familiarity with continuous integration

      Preferred
      • Experience with document store database  
      • Experience with Node.js 
      • Experience with Angular 
      • Experience with Coffeescript, Google Firebase, Amazon SQS, Algolia, Periscope Data
      • Prior startup / small company experience
      • Prior experience working for a Marketing or Graphic Design company
      • MBA
      • 8+ years of experience

      Benefits
      • Competitive startup salary
      • Generous Benefits Package and Healthcare Coverage
      • Computer hardware of your choice
      • Annual retreat
      • Supportive, egoless culture
    • We are looking for experienced software developers who love tackling convoluted problems and coming up with clean, stable solutions that scale. The ideal candidate would be someone who has a genuine passion for designing and implementing elegant software solutions. They would also be intimately familiar (and up to date) with their development ecosystem for making sound decisions when it comes to choosing the right tool or library for the job. We expect our senior engineers to be able to contribute across the entire product stack, as well as collectively oversee the integrity of the codebase.

      Our technical stack:

      • Javascript (with Flow) codebase: NodeJS (Express), React, React Native
      • GraphQL API (no REST)
      • PostgreSQL DB (transactional)
      • ClickHouse (columnar DB for data warehousing)
      • Redis (session storage, task queue management)
      • Sequelize ORM (exploring Prisma as a potential replacement)
      • Jest test runner
      • Infrastructure: Docker images orchestrated with Kubernetes, Ksonnet. Currently all hosted on AWS.

      Technical requirements:

      • B.S. degree in Computer Science or related discipline.
      • 4+ years of experience as professional software engineer.
      • Strong software development fundamentals (data structures, algorithms, etc.).
      • Expert level familiarity with modern Javascript (ES6+: Classes, modules, arrow functions, async/await, destructuring, etc.).
      • Intimate knowledge of JS ecosystem (tooling, libraries, etc.).
      • Expert level familiarity with React (web frontend, server-side rendering, and React Native on mobile platforms).
      • Knowledge of good practices, preferred design patterns, and writing idiomatic Javascript code.
      • Deep understanding of performance implications and scalability of code.
      • Keenness for writing good, meaningful tests and maintaining thorough test coverage.
      • Experience with large, complex code bases and know how to maintain them.
      • Experience with GraphQL and Apollo a big plus.
      • Proficiency in English.

      Responsibilities:

      • Lead design and development of projects, either independently or in a team.
      • Assist with recruitment, interviewing, and hiring new team members.
      • Provide mentorship to junior team members and participate in design decisions.
      • Be the gatekeeper of the codebase and ensure that it stays stable, readable, and free of technical debt.
    • Help Scout (4+ hours of overlap time with Boston, MA(9AM - 6PM ET).)
      2 months ago
      PHP is at the heart of Help Scout’s web app-- it touches nearly everything we do. Your work will empower over 9,000 businesses around the world to provide great customer service, and will support other senior engineers on your team.

      Tools we use:

      • PHP 7.x
      • Lumen, Laravel, Symfony Console, and a custom PHP framework with League components
      • MySQL, PostgreSQL, and MongoDB
      • RabbitMQ
      • Redis
      • React & Redux, Backbone & Marionette
      • Webpack, Babel, ES6, and Pusher
      • Modular and functional CSS with Help Scout Seed
      • Component-based design systems with Help Scout Blue

      About the role

      • Our engineering organization is just over forty people, around half the company. You will join a small cross-functional crew that includes product management, designers, JavaScript, quality and other PHP engineers.  Everyone on the team is a senior professional in their craft. 
      • On a typical day you may help a customer with an issue, work on a new feature, create a third party integration or enhance back-end tools. On any given project, you will be communicating with internal APIs, integrating with 3rd party services, optimizing processes using Redis, RabbitMQ and various AWS services, and wrapping it all up in support of a React or Backbone/Marionette front end.
      • Our engineering teams work in two-week iterations, communicate mostly via Slack and are committed to remote, agile development. When you are ready, you’ll create and send a pull request with test cases and tag your team for review.  The team pair as needed over video or screen-sharing sessions.
      • We have invested heavily in local Docker development and AWS-based continuous integration and delivery so you can get setup fast.  Any development branch can be easily tested on environments that closely match production. You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
      • Your team performs engineering support when a question can’t be answered by our top-notch support team. We’ll get you up-to-speed with engineering support so you can help our customers and improve the product along the way.
      • Everything is secondary to the customer experience. We expect you to have a keen sense of how your code could be changed to positively impact their experience in terms of performance, security, privacy and usability.
      • You'll be working with product people that challenge you to get better every day. The founders are technical and committed to creating a magical experience for customers. You'll deploy work that moves the needle for businesses around the world.

      About you

      • You are very experienced with modern PHP development practices and open source frameworks. You’ve engineered other SaaS projects at scale and feel confident solving difficult problems.  You are comfortable designing elegant solutions that degrade gracefully when faced with extreme load or stress.  You view“best practices” as a starting point for critical thinking, rather than a dogma to follow. 
      • You have modern JavaScript skills including frameworks and can utilize them when needed. If you have worked with React/Redux or Backbone/Marionette, that is great, but it is not required. We can help you pick it up.
      • Your code is not only reliable and performant for customers, but can be read, maintained and understood easily by other engineers on your team. The Zen of Python resonates with you for any language.
      • You believe in writing unit and integration tests and have at least tried TDD. You like owning the quality of the code you write — QA doesn’t mean throwing it over the wall for someone else to test. You understand that some things are too costly to automate and must be manually tested to get it right. 
      • You take pride in your work and ownership of the solutions you build. When a team member or customer is in need, you feel a sense of urgency to understand their pain and thoughtfully help.
      • You are curious and constantly learning. Believing that“a rising tide lifts all ships,” you make everyone around you better sharing what you have learned and looking for ways to improve both yourself and the team.  
      • You enjoy the finish work and detail required to deliver a rich product with exceptional UX. From UI interactions to handling important edge cases, you take satisfaction in delivering a solid experience that delights the users, adds value to the business, and lasts over time.
      • You are a humble professional who wants to be challenged by the work and not the workload. You are willing to ask for help when necessary and unafraid to say,“I don’t know.” 
      • You are proactive about solving problems and improving things. You take the initiative to build tools and processes that will help everyone.  You leave things better than you found them.
      • You are an excellent communicator who can write and speak with empathy for our customers and team. You can easily communicate complex ideas to both technical and non-technical audiences. Clear communication is super important in a remote culture like ours.
      • You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work/management style to be remote-friendly.
      • You can work anywhere in the world as long as you have 4+ hours of overlap time with Boston, MA(9AM - 6PM ET).

      Benefits

      • Competitive Salary - We pay at or above market salary in most cases and evaluate a lot of research to make sure everyone is paid well. The formula we use to calculate all salaries is public to employees and is improved upon regularly.
      • Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we offer a healthcare stipend.
      • Long-term/Short-term Disability Insurance & Life Insurance - We cover 100% of the premiums for LT/ST Disability insurance and base Life Insurance. You also have the option to purchase supplementary life insurance through our provider. (currently US only)
      • Flexible vacation - Take time off when you need it, we trust you.
      • Paid parental leave, including adoption and foster care - 12 weeks for primary caretaker and 4 weeks for secondary caretaker.
      • 401k with 1% match - via Betterment for Business (currently US only)
      • Personal Development stipend - Up to $1,800 per year to improve your craft
      • Great tools - Each employee will be provided with a Mac laptop and 27'' display (or equivalent equipment of choice).
      • Home Office Stipend - You'll also receive $1,000 to spend on outfitting your home office, as well as up to $350 a month to rent a co-working space if you like.
      • Complete transparency - Everyone has full access to business metrics and financial information about the company.
      About Us
       
      Help Scout is made by roughly 80 people in 40+ cities around the world, all with a passion for excellence in their craft. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences.
       
      Since launching in April of 2011, Help Scout now powers 9,000+ support teams in over 140 countries. Our software is used and trusted by businesses of every shape and size.
       
      Designed to go the distance
       
      Our mission is to foster the world’s customer-centric businesses by providing tools that serve customers in the most human, helpful way. While growth is important, team and values are paramount. We’re always striving to do impactful work we’re proud of in lieu of chasing overnight success.
       
      We’re builders without borders
       
      Our entire team is free to work remotely from wherever they choose. We overcome remote challenges through transparency, trust, and video conferencing. The reward is worth the effort—we’ll take talent, skill, and diverse perspectives over local geography any day.
       
      Above all, we want Help Scout to be a place where passionate people can do their very best work. You won’t find any ping-pong tables or kegerators here. Instead, you’ll be surrounded by driven, supportive teammates who will push you to be better. We take work/life harmony seriously, too, as we want every career at Help Scout to be a long and satisfying one.
       
      Diversity & Inclusion
      We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
    • REQUIREMENTS


      * B.S. in Computer Science or equivalent experience followed by 5+ years work experience in using SQL and databases in a business environment

      * Expertise in Data Visualization

      * Experience with LookML (Looker) will be an advantage

      * Deep experience in the latest libraries and programming techniques

      * Familiar with SQL/NoSQL databases like MongoDB and their declarative query languages

      * Knowledge in using BI Analytics and related technologies


      WHO YOU ARE


      * You have accomplishments that showcase your capabilities by their success and technical depth.

      * You own new features from idea to completion.

      * Work well with a core team to design and execute major new features.

      * Enjoy contributing to a fast moving exciting project

      * Strong communicator and fluent in English with excellent written and verbal communication skills.

      * Thrive and excel in our diverse, distributed and agile team environment


      Our Benefits
      We know that people do their best work when they’re taken care of. So we make sure to offer great benefits.

      • Competitive Vacation Package

      • Annual Financial Allowance for YOUR development

      • Flexible Family Leave

      • Clevertech Gives Back Program

      • Clevertech U (Leadership Program, Habit Building, New Skills Training)

      • Clevertech Swag

      • Strong Clevertech Community



      How We Work
      Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation.

      True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership.

      We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new.

      The result? We produce meaningful work


      Getting Hired
      We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech.

      Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.


      Want to learn more about Clevertech and the team? Check out clevertech.careers.

      Clevertech Culture Video


    • About Sourceress

      Our mission is to help people find work that matters. We believe that the world is better when people understand the opportunities available to them. Our human-assisted AI platform delivers great results to our customers (customer quote: "I'd have a panic attack if you guys stopped existing").

      Because of this, we raised $3.5M from OpenAI researchers and Lightspeed Venture Partners at one of the highest ever valuations coming out of YC. Our team has previously sold companies, published machine learning research, has Dropbox's former Chief of Staff, and hails from MIT, Google, Airbnb, McKinsey, etc.

      Help us create a world where all 7 billion people work at jobs that they love, do things that they’re great at, and work for companies that are solving meaningful problems.


      Responsibilities

        • Solve the most important problems facing the business (generally by writing software, but not always!)
        • Minimize the complexity of the software that we create and maintain.
        • Continually improve your own software engineering skills (whether via side projects, classes, or whatever else works for you)
        • Help develop our team of talented engineers by mentoring, collaborating on projects and providing detailed code / architecture reviews.

      Sample projects

        • For detail-oriented engineers that love to build beautiful and highly correct products: we have greenfield customer-facing product work. These users depend on and love Sourceress, and are eager to help improve the product and provide feedback to your work.
        • For engineers that love rapid prototyping and hate CSS: we have a variety of products for our highly-trained internal contracting team. These are critical to the magical feeling of our product and often require creative solutions and complex interfaces.
        • For engineers who love data, systems, and infrastructure: we're also building a distributed model training and model scoring system. Because we care about all of the candidates in the world, we run into quite interesting infrastructure scaling problems that most startups would not hit they were much larger. As a result, a relatively small number of engineers get to solve “large” infrastructure problems end-to-end.
        • For engineers interested in machine learning, we have a variety of interesting problems touching a huge variety of sub-fields: NLP, deep learning, interpretability, fairness, graph-based learning, entity resolution, and much more are all relevant to our work. Engineers without prior experience but interest in learning can and will be taught the relevant skills.
        • For those engineers who care about clean code, developer tooling and productivity: we pride ourselves on exceptional developer tooling, and are constantly investing in our internal tools. For example: we've created a method that that allows us to attach a debugger to any process that has encountered an unexpected exception, even in production. This tool (we call it the Platinum Debugger) eliminates the time-consuming and often difficult step of reproducing the bug for about 90% of our bugs, vastly improving our productivity.

      Requirements

        • 3+ years of software engineering experience.
        • You’re an effective executor. You understand both the value of shipping quickly and of software craftsmanship, and have the judgment to know when to apply each. You’re capable, focused, and productive.
        • You’re cognizant of the multi-year consequences of your decisions.
        • You’r dependable. You do high-quality work, on time.
        • You’re incredibly smart.

      Stack

        • Typescript (react)
        • Type-annotated Python 3 (django, scikit-learn, pytorch)
        • PostgreSQL
        • AWS 
    • Help Scout
      2 months ago
      As a member of our Ops team, you will be at the heart of nearly every application, tool, and service at Help Scout. The work you do everyday will reflect the team mission: Ensure uptime and security across all of our applications while developing and supporting tools to enable customer bliss. While the mission might be straightforward, anyone who has delivered high availability services and developer tooling at scale, knows this is no simple task. 
       
      To help us with our mission, we are seeking an experienced Ops Engineer to join our team. You will have a direct impact on Help Scout’s success, while helping more than 8,000 businesses around the world. While customers love our product, it means nothing if they can't access our services with great performance.
       

      Technologies we work with

      • AWS, Linux (Ubuntu/CentOS), Chef, Git/Github, RabbitMQ, AWS Aurora MySQL & PostgreSQL, MongoDB, Redis, Jenkins, Docker/Compose, New Relic, Sensu, PagerDuty, Ruby, Go, Python, Java, and PHP.

      About the role

      • You’ll be working on a small team of six (that includes one of our co-founders) and in collaboration with our software developers to build, deploy, secure, manage, and optimize highly-available, fault-tolerant, and horizontally scalable systems in AWS.
      • Ideally, we are looking to add more coverage to the(UTC-5) timezone, but we are open to candidate in UTC-6,-7, or-8 if you are willing to time shift to accommodate the preferred timezone.
      • Our engineering teams communicate mostly via Slack and are committed to remote, agile development. When your code is ready, you’ll create and send a pull request with test cases and tag your team for review. 
      • We are investing heavily in continuous integration and delivery and strive to uphold immutable infrastructure standards. 
      • You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
      • In order to ensure excellent service to our customers, you will be part of our rotating on-call team.

      A note about on-call

      • The 5-week rotation follows this format: 1 week on backup on-call(which rarely sees much action), 1 week of being on-call, followed by a 3 week hiatus from on-call.
      • Our on-call shift is not particularly wearisome, but as a thank you for carrying the weight for the week, the day following your shift is a free day off if you want to take it. We want you happy, healthy and well-rested!

      About you

      • You have a deep understanding of what it takes to run SaaS at scale and have a solid understanding of Linux systems and networking; from kernel to shell, system libraries, file systems and client-server protocols.
      • You have a growth mindset, a passion for learning, and are willing to lean into discomfort for the good of our customers and product. 
      • You are proficient and comfortable in the AWS ecosystem.
      • Security engineering is near and dear to your heart; you build with and advocate for a security mindset when implementing new features and infrastructure.
      • You are adept at automating service and infrastructure configuration via industry standard tools(E.g. Chef, Terraform).
      • You have experience building continuous deployment and testing tools. Bonus points if you’ve built and managed a containerized production deployment environment at scale.  
      • You have experience working with MTAs(e.g exim, postfix) and SPAM filtering(e.g. rspamd, SpamAssassin)
      • You have experience building continuous deployment and testing tools. Bonus points if you’ve built and managed a containerized production deployment environment at scale.  
      • You became an engineer because you like building systems, tools or products that help people.
      • You design and build systems that work well and fail gracefully.
      • You write code and scripts that other engineers can easily read and understand and you welcome reviews and feedback from your peers. You are comfortable writing tests and you thoroughly verify your work before you deploy. 
      • You’re a great communicator and have an excellent command of written and spoken English.As a remote company, we rely on clear communication for collaboration and execution. 
      • You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work and time-management style to be remote-friendly.
      • You are helpful and empathetic and care about building on our company culture that embraces these qualities.

      Benefits

      • Competitive Salary - We pay at or above market salary in most cases and evaluate a lot of research to make sure everyone is paid well. The formula we use to calculate all salaries is public to employees and is improved upon regularly.
      • Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we offer a healthcare stipend.
      • Long-term/Short-term Disability Insurance & Life Insurance - We cover 100% of the premiums for LT/ST Disability insurance and base Life Insurance. You also have the option to purchase supplementary life insurance through our provider. (currently US only)
      • Flexible vacation - Take time off when you need it, we trust you.
      • Paid parental leave, including adoption and foster care - 12 weeks for primary caretaker and 4 weeks for secondary caretaker.
      • 401k with 1% match - via Betterment for Business (currently US only)
      • Personal Development stipend - Up to $1,800 per year to improve your craft
      • Great tools - Each employee will be provided with a Mac laptop and 27'' display (or equivalent equipment of choice).
      • Home Office Stipend - You'll also receive $1,000 to spend on outfitting your home office, as well as up to $350 a month to rent a co-working space if you like.
      • Complete transparency - Everyone has full access to business metrics and financial information about the company.
    • Sourceress
      1 week ago

      Our mission is to help people find work that matters. We believe that the world is better when people understand the opportunities available to them. Our human-assisted AI platform delivers great results to our customers (customer quote: "I'd have a panic attack if you guys stopped existing").

      Because of this, we raised $3.5M from OpenAI researchers and Lightspeed Venture Partners at one of the highest ever valuations coming out of YC. Our team has previously sold companies, published machine learning research, has Dropbox's former Chief of Staff, and hails from MIT, Google, Airbnb, McKinsey, etc.

      Help us create a world where all 7 billion people work at jobs that they love, do things that they’re great at, and work for companies that are solving meaningful problems.


      Responsibilities

        • Create product features that solve customer problems and make interacting with Sourceress a delightful experience.
        • Own projects from conception and design through testing and deployment.
        • Collaborate with product, design, and users to understand the requirements and determine what we should build.
        • Minimize the complexity of the software that you create and maintain.
        • Continually improve your own software engineering skills (whether via side projects, classes, or whatever else works for you)

      Sample projects

        • Create tools and interfaces for customers to integrate our service more tightly with their own recruiting workflow (whether that's in their browser, their inbox, or via our own interface that let's them quickly find and add candidates to their process).
        • Ensure that candidates have a great experience at each customer -- integrating into the application tracking system to ensure that no candidates are dropped, flagging high priority candidates for the customer that need action right now, and allowing customers to see metrics about their recruiting funnel so they can improve the experience themselves.
        • Give customers visibility into, and control over, the entire product and recruiting process -- it currently operates mostly as a black box, and exposing the options already present in the system will make customers feel more in control and even happier about the product experience.

      Requirements

        • 3+ years of back end software engineering experience.
        • Strong software engineering skills.
        • Understand both the value of shipping quickly and of software craftsmanship, and have the judgment to know when to apply each.
        • Highly focused and productive.
        • Empathetic, thoughtful, and impact-oriented.
        • Enjoy designing, building, and shipping projects independently.

      Stack

        • Type-annotated Python 3 (django, scikit-learn, pytorch)
        • Typescript (react)
        • Postgresql
        • AWS
    • Overleaf (Core hours 2pm-5pm UK time)
      2 weeks ago

      Core hours 2pm-5pm UK time. Applicants in North America and the EU (including UK) are preferred.


      What We Do

      Overleaf is a startup and social enterprise that builds modern collaborative authoring tools for scientists — like Google Docs for Science. We have over four million registered users from around the world. Our primary product is an online, real-time collaborative editor for papers, theses, technical reports and other documents written in the LaTeX markup language.

      Who We Are

      Overleaf was founded by two mathematicians who were inspired by their own experiences in academia to create a better solution for scientific collaboration and communication. Now we are a team of about forty with fifteen developers, based mainly in and around the UK and in the US. We were recognised as one of the UK's top 100 fastest growing businesses in 2018.

      About a third of our development team joined us through our acquisition of ShareLaTeX, another major online LaTeX editor, in 2017, and we've now integrated the two teams.

      Our Tech

      Overleaf is based on open source software, and most of our product code is itself open source. You can find it on GitHub: https://github.com/sharelatex/sharelatex (note: most activity is in the repos linked from there).

      We run a mainly Node.js back end using MongoDB, PostgreSQL and Redis. We use a microservices architecture, with about a dozen services. Most of our code is written in CoffeeScript, but we are in the process of decaffeinating to use ES6. On the front end, we mainly use Angular v1 and are incrementally migrating to React.

      We're hosted mainly on Linode and managed with Chef but will be moving imminently to Google Kubernetes Engine. We use Docker to manage our development environments. We support continuous delivery and typically deploy at least a few times a day (less on Fridays).

      How We Work

      Overleaf is remote-first — all founders and staff work remotely. We also have an office by King's Cross station for those in the London area, and we get the whole team together in London several times a year for face-to-face time.

      We encourage flexible working. Our core hours are 2pm–5pm UK time, during which our development teams have 10–15 minute daily standup calls. We have few standing meetings for developers, but we do many smaller video or voice calls for pairing or within teams.

      We always collect user feedback to inform our work. We have UX professionals on our team, and we run many surveys and user interviews.

      We organize our work with Kanban. We use GitHub pull requests for each feature with code review to share knowledge and best practices (and catch bugs). We test thoroughly with automated unit and acceptance tests, supported by continuous integration (CI). We're also fans of linting to minimise bike-shedding (and to catch bugs).

      About This Role

      We plan to add two developers to our team, one with a back end focus and one with a more full stack focus. Experience with some of Node.js, Kubernetes, MongoDB, PostgreSQL, Redis, Angular and React are desirable. Ruby on Rails experience is also a plus, because we have one Rails service from before our integration with ShareLaTeX.

      Key projects on our road map this year include:

      • University Single Sign On — make it easier for users at our 60+ institutional customers to log in to Overleaf
      • New releases of our on premise editions — anyone can install our open source Community Edition, and many labs and companies install our commercially supported Server Pro edition
      • Improve our B2C conversion metrics and monitoring — a more data-heavy project focused on web analytics

      Here are some examples of projects (large and small) we've recently completed:

      In the longer term, we are planning projects around improved collaboration features for teams, improvements to our rich text mode, and more.

      How We Hire

      The stages in our hiring process are typically:

      1. We will aim to update you on the status of your application within 14 days from when we receive it.
      2. We'll follow up by email (or sometimes schedule a phone call) with any questions we have about your application, usually around logistics, your ambitions and your expectations about the role.
      3. We'll schedule a more in-depth interview, which is typically two hours long. The first hour is discussion, and the second hour is technical. For the technical, you'll have the option of either completing a homework assignment, which requires about one hour of your time before the interview, or solving a problem in the interview, if you prefer. The problems are practical in nature (no fizz-buzz or reversing linked lists), and you can use Google, man pages, etc., and ask us questions.
      4. We'll make an offer. We usually interview in batches, so there may be a short delay while we interview other candidates, but we will try to keep you informed throughout the process.

      If you have a deadline, please let us know in your application, and we will try to be accommodating.

      Requirements

      We require that you:

      • have a minimum of 2–3 years of relevant experience (we aren't taking on more new graduates at the moment).
      • will work for us full time (or nearly full time).
      • will usually be available in our core hours, 2pm–5pm UK time.

      Experience with the technologies we use is always a plus, but you don't need to know them all; your ability to learn is much more important to us.

      Benefits

      • Remote and flexible working.
      • Salary £40k–£75k per year depending on experience.
      • You would join a small, dedicated and growing team.
      • We're substantially (around 80%) open source, so your work will often be on open source code.
      • We're backed by Bethnal Green Ventures (https://bethnalgreenventures.com/) and Digital Science (https://www.digital-science.com/), through which we're part of a wider community of startups in science, health and ed-tech.
      • Our London office is shared with several other Digital Science companies, so there's lots of interesting people to meet, and clubs and sports activities outside of work.
      • We get everyone together in London for team meetings several times a year for valuable face-to-face time.
      • You can pick your own equipment. MacBook Pro? Lenovo ThinkPad? Notebook and pen? However you like to work, we'll provide what you need.
      • We provide a training budget; many of our developers choose to attend relevant industry conferences or buy training materials.
      • We run a biweekly internal seminar series (show and tell) with short talks from staff about their work or personal projects, new technologies and techniques.

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    • 4 weeks ago
      Chess.com is a global team of passionate chess fans and developers. You can meet us here and read about our company here. We're always looking for great people to join the team. All of our jobs are 100% remote. We have a healthy work environment focused on well-being, respect, and memes/emoticons. We communicate with Slack and positive energy beams.

      If you love chess as much as we do, maybe this is your chance to work and do your hobby at the same time!? We have several positions we are looking to fill.

      Love Java and want to see your code power 100+ million chess moves per day? Join us!

      This is a full-time, permanent, remote work opportunity. 


      - Java 8 (core, concurrency, multithreading)

      - MySQL, Database Persistance 

      - Networking (TCP/IP, HTTP, WebSocket)

      - Project Management Skills

      - Hazelcast (not required, but bonus!)

      - Jetty (not required, but bonus!)

      - Cometd/Websockets (not required, but bonus!)

      - Linux (not required, but bonus!)

      - JavaScript (not required, bonus!)

      - Redis (not required, but bonus!)

      Apply here: https://goo.gl/forms/zHntL6fkVdZGBpjN2 



    • Cycloid (Remote in Europe)
      1 month ago

      We are looking for a software engineer, passionate (it’s the most important) with several years of experience crafting software (it is better) but if you feel that you have the potential, don't hesitate, and with:

       

      - broad experience in back-end development, HTTP and APIs

       

      - professional experience with Go, knowledge of distributed systems and simplicity, familiar with the UNIX philosophy, database such as MySQL, swagger ...

       

      - A big + would be that you understand or you have worked as a DevOps as we build a DevOps platform.

       

      What is also important is that we are looking for more than just a developer. We are looking for a person who can build with us new features, can bring some new ideas to what could be a great DevOps platform to build a bridge between Dev & Ops & tools.

       

      We work on empowering people so we don't have a full-time product manager due to our culture.

       

      You are of course a team player and know how to work in remote even if you can work at Cycloid office in Paris if you live in IDF. You can decide to work on remote or co-working place if you are located in Europe, we only hire people located in Europe to avoid timezone issue and we don't accept relocation. All the organisation are in an asynchronous manner. We don’t use emails, only Github, Slack, Trello and Hangout.

       

      You have excellent written and oral communication skills in English, another language would be a plus.

       

      The salary will depend on your skills and your localisation. We are fully transparent internally on this topic.

       

      Cycloid is committed to having equality between women and men. In that way, we strongly encourage women's application.

       

      Interested in knowing more and the advantages we offer, please feel free contact us at [email protected] To apply, send us your resume and Open Source / Github code if you have.

    • 1 month ago

      Clevertech is a leading consultancy that is on a mission to build transformational digital solutions for the world’s most innovative organizations. Enterprise companies turn to Clevertech to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. By partnering with Clevertech these companies are propelling forward and changing their industries, business models and more.

      Based in New York City with fully remote development teams, Clevertech has built core product offerings for clients whose value was revealed in transactions valued in excess of $100 million. 

      The problems we solve everyday are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. We are hiring team members who are passionate and energized by the vision of empowering our customers in a complex industry through technology, data and a deep understanding of client concerns. In order to grasp the scale of problems we face, ideally you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries.

      What you’ll do:

      • Collaborate with our team in every stage of a product's lifecycle; from planning to delivery
      • Create clean, modern, testable, well-documented code
      • Work within an Agile team in CI/CD environment with modern JavaScript technologies to develop complex web applications
      • Confidently communicate daily with clients to understand and deliver technical requirements
      • Manage your own workflow to meet the deadlines which you will have set with your team to ensure success

      What is Required:

      • B.S. in Computer Science or equivalent experience followed by 5+ years experience in a senior developer or architect role; ideally, you have delivered business critical software to large enterprises
      • Hands-on coding experience and expertise in front end Javascript frameworks like React and Angular (preferably mobile-first)
      • Hands-on coding experience and expertise in back end Javascript frameworks and related technologies, like Node / NPM, Express, Nginx, etc.
      • Database skills – You understand the use cases for relational and non-relational data, you’ve implemented code against several different database platforms. (Postgres, MongoDB, MySQL)
      • Strong communicator and fluent in English with excellent written and verbal communication skills.
      • Willingness to establish comfort with unit, integration and acceptance testing (Jest, TestCafe)
      • Excited by pioneering and managing fast changes common in early-stage product development

      Our Benefits We know that people do their best work when they’re taken care of. So we make sure to offer great benefits.

      • Competitive Vacation Package
      • Annual Financial Allowance for YOUR development
      • Flexible Family Leave
      • Clevertech Gives Back Program
      • Clevertech U (Leadership Program, Habit Building, New Skills Training)
      • Clevertech Swag
      • Strong Clevertech Community

      How We Work Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation. True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership. We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new. The result? We produce meaningful work

      Getting Hired We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech. Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.

      Craving more info? We’ve created a blog specifically about our Interview Process for the sake of transparency - we want to set you up to be as successful as possible when interviewing for a role with the ever-expanding Clevertech family!


      Want to learn more about Clevertech and the team? Check out clevertech.careers and our video highlighting Clevertech's Culture.

    • 2 months ago
      It's 2019 isn't it time to find a job that lets you work where you want? 
       
      Who Is Follow Up Boss?
      • We’re a simple, sales-focused CRM for real estate teams (and we use our own product) 
      • We’re a self funded, profitable company started back in April of 2011
      • We’re a remote company with a mostly US-based team
      • We don’t just claim to be customer-centric - we live it: https://www.facebook.com/followupboss/reviews
      • Check out our video on how we work: https://www.followupboss.com/about/
      Why Would You Want To Work Here?
      • We’re a young, ambitious company who only answers to our customers 
      • Opportunity to have a big impact on our growth and your career
      • No red tape or pointless meetings
      • Competitive salary, health/dental insurance and 20 days paid holiday, $1000 to outfit your home office, yearly company meetup
      This Role Is For You If…
      • You would describe yourself as patient, empathetic and having a good sense of humour
      • You’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day long
      • Superb written and verbal skills (with a professional yet fun demeanor).
      Your qualifications:
      • Self motivated and proactive mindset.
      • Remote work experience is considered an asset.
      • Based in the USA, quiet home office with fast internet.
      • Has lead operations team successfully in the past.
      • Strong experience with configuration and infrastructure automation using tools like Docker, Chef, Kubernetes, Helm, and Terraform
      • Well versed in using and managing various Amazon Web Services offerings. We use services such as ECR, EKS, RDS, EC2, Route 53, S3, ElastiCache and more.
      • Continue to establish Infrastructure as Code culture and practices (we've newly started these initiatives).
      • Strong experience with monitoring and alerting systems (we use Datadog, StatsD, PagerDuty, Pingdom)
      • Strong knowledge of scripting languages (Bash, PHP, Python)
      • Strong knowledge of relational databases (we use Aurora MySQL and PostgreSQL)
      • Strong knowledge of CI/CD environments
      • Strong knowledge of UNIX and networking.
      • Proven track record of being security conscious.
      • Has the ability to cross into the application development side as necessary.
      Your responsibilities will include:
      • Once familiar, take ownership and responsibility for the infrastructure, reliability, scalability and performance of our applications and services. 
      • Accept and learn about the current state of our infrastructure to best identify how to improve it.
      • Help build and lead an Ops team.
      • Determine top infrastructure priorities.
      • Actively measures and monitors systems.
      • Actively troubleshoots issues with the infrastructure and services.
      • Press us forward with more automation and tooling to support our customer growth and engineering team effectiveness.
      • Mentor other team members.
      30 Day Targets:
      • Become familiar with the infrastructure, on-call team, product architecture and existing tools 
      • Pair with engineers to gain knowledge about the system and how we work 
      • Improve the new hire onboarding process, by being a part of it 
      • Assist with internal security related work (e.g. company VPN, tweaking AWS IAM roles, etc)
      60 Day Targets:
      • Join on-call team.
      • Determine key metrics not measured, setup monitoring and alerting for them 
      • Take over the responsibility of applying (and automating) security updates to our servers 
      • Assist in API rate limiting project.
      90 Day Targets:
      • Identify top infrastructure problems, develop a plan to address them
      • Assist in hiring additional engineers for Ops team.
      • Lead the on-call team.
      Our Core Engineering Values
      • Teamwork
      • Communication
      • Code Quality
      • Focus and Prioritization
      • Customer Driven
      • Leadership Qualities
      If this sounds like a great fit we would love to hear from you.
      We're not accepting applications from agencies.
    • 2 months ago
      Auth0, a global leader in Identity-as-a-Service (IDaaS), provides thousands of enterprise customers with a Universal Identity Platform for their web, mobile, IoT, and internal applications. Its extensible platform seamlessly authenticates and secures more than 1.5B logins per month, making it loved by developers and trusted by global enterprises. Auth0 has raised more than $110 million to date and continues its global growth at a rapid pace. We are consistently recognized as a great place to work based our outstanding leadership and dedication to company culture, and are looking for the best people to join our incredible team spread across more than 35 countries!
       
      Auth0 Solution Architects are the premier customer-facing role acting as advisor, subject-matter expert and delivery partner for our customers and partners. As an experienced solution architect with a focus on solution implementation, you’ll be responsible for guiding our customers from concept through to go-live and beyond. More specifically, you will be directly responsible for technical solutions related to customer Identity and Access Management and be accountable to both the customer and Auth0.
       
      Solutions Architects at Auth0 are passionate technologists who are up-to-date on the latest cloud and hybrid stacks, can dive into code and love nothing more than applying their skills and Auth0 to a customer challenge.

      Responsibilities:

        • Be the Auth0 subject-matter expert and go-to resource for delivering Auth0 integrated solutions and Auth0 implementation best practices.
        • Work with customers to understand their solution goals and desired outcomes and align those with Auth0 capabilities.
        • In collaboration with customers, architect solutions that align with industry and Auth0 best practices and that address customer goals.
        • Conduct architectural and code reviews of Auth0 integrated solutions for customers and partners alike.
        • Be the voice of the customer and Auth0 solution expert when collaborating with Auth0 internal Product, Security and Engineering teams.
        • In collaboration with the other members of the Auth0 Professional Services team, build reusable assets and materials that enable the Auth0 Community.

      Requirements - Identity and Access Management Experience:

        • Hands-on experience with implementing solutions that integrate identity and access management.
        • Hands-on experience with authentication protocols e.g. OAuth2, OpenID Connect, SAML.
        • An understanding of core security concerns within a typical application e.g. password hashing, SSL/TLS, encryption at rest, XSS, CSRF.

      Requirements – Education and Working Experience:

        • Bachelor’s Degree in Software Engineering, Computer Science or another engineering discipline is required. Master’s Degree is preferred.
        • 5+ years working as a Software Engineer, Software Architect or a Consultant.
        • Previous Professional Services experience is a plus.

      Requirements - Solution Architecture & Development Experience:

        • In-depth knowledge and proven experience with at least one web development language/technology e.g. NodeJS, .NET, Java, etc.
        • Working knowledge of authentication and authorization protocols and application security.
        • Proven experience in architecting and implementing cloud and hybrid solutions with AWS, Azure, Heroku or other cloud platforms, including mobile platforms.
        • Experience in designing and developing APIs and RESTFul services.
        • Experience with web security best practices and standards.
        • Experience with SQL and NoSQL databases e.g. MongoDB, etc.
        • Familiar with application integration design patterns.
        • Familiar with DevOps processes e.g. continuous integration, etc.

      Requirements - Consulting and Leadership Experience:

        • Experience in serving as a coach, mentor, subject matter expert, and escalation point for customers, internal teams and colleagues.
        • Self-motivation and an ability to execute independently.
        • Multitasking and time management skills.
        • Strong verbal and written communication skills.
        • Ability to work in a remote setting with remote co-workers.
        • Up to 50% travel may be required.
       
    • Scrapinghub (US Timezone)
      2 months ago
      Are you interested in supporting web crawlers harnessing the Scrapinghub platform, which powers crawls of over 3 billion pages a month?
      Do you like working in a company with a strong open source foundation?
       
      Scrapinghub helps companies, ranging from Fortune 500 enterprises to up and coming early stage startups, turn web content into useful data with a cloud-based web crawling platform, off-the-shelf datasets, and turn-key web scraping services. Join us in making the world a better place for web crawler developers with our team of top talented engineers working remotely from more than 30 countries.
       
      As a new Shubber, you will:
      Become part of a self-motivated, progressive, multi-cultural team.
      Have the freedom to work from wherever you want.
      Have the opportunity to go to conferences and meet with the team from across the globe.
      Get the chance to work with cutting-edge open source technologies and tools.

      Role Responsibilities

        • Provide world class support for our Scrapinghub customers by delighting them in every interaction
        • Investigate and resolve issues keeping the customer up to date on progress
        • Strong customer focus with a mindset for preventing future recurrence of issues and be an advocate for customer to get the best value possible.
        • Demonstrate leadership and ability to work independently to resolve complex technical issues.
        • Share ideas, issues and lessons learned with the rest of the team and the community by constantly adding to and updating our Knowledge Base and process documentation.
        • Engage with engineering teams to help resolve issues and propose new features/processes that will improve our products and our customer service.
        • Act as Subject Matter Expert for existing or new Product and be the advocate for the Product including new product/feature readiness and gathering feedback.
        • Assist developers in the customer organizations to help troubleshoot their spider code to the extent you can.
        • Provide assistance to internal groups in Scrapinghub to troubleshoot issues and make configuration changes
        • Effectively collaborate within the team and with other teams to constantly improve the processes and tools for greater efficiency and better customer satisfaction
        • Work closely with Customer Success and Sales to make the onboarding experience smooth for customers during pre-sales and post-sales phase.
        • Be available to participate in the weekend on-call rotation - approximately one weekend per month.

      Skills/ Qualifications

        • 3+ years of support or equivalent experience in a customer facing role
        • Basic understanding of Computer Networks (DNS, HTTP, TCP/IP, TLS/SSL)
        • Fundamental knowledge of web programming and standards (HTML, Javascript, APIs, REST, JSON, Mysql).
        • Experience with any server side programming
        • Familiarity with Linux/UNIX or Mac Terminal command-line and simple scripting.
        • Basic understanding of Python to be able to write a simple code or review code.
        • Excellent verbal and written English skills and ability to articulate a complex system or problem based on the type of audience.
        • Strong team player with good analytical and technical writing skills.
        • Strong relationship building skills with a sense of collaboration.
        • Ability to multi-task and manage multiple priorities and commitments.
        • Availability to work full time, during West Coast US hours.

      About you

        • Extremely well organized and self-motivated - essential because we’re a remote team.
        • Creative problem solver with think-outside-the-box and can-do attitude
        • Passion for great customer service
    • About Sourceress

      Our mission is to help people find work that matters. We believe that the world is better when people understand the opportunities available to them. Our human-assisted AI platform delivers great results to our customers (customer quote: "I'd have a panic attack if you guys stopped existing").

      Because of this, we raised $3.5M from OpenAI researchers and Lightspeed Venture Partners at one of the highest ever valuations coming out of YC. Our team has previously sold companies, published machine learning research, has Dropbox's former Chief of Staff, and hails from MIT, Google, Airbnb, McKinsey, etc.

      Help us create a world where all 7 billion people work at jobs that they love, do things that they’re great at, and work for companies that are solving meaningful problems.


      Responsibilities

        • Accelerate our engineering team with great internal tooling. These will range from scripts and linters to much larger projects that support debuggability and faster iteration at all stages, from prototyping to production.
        • Improve release processes and tooling.
        • Build a battery of stable, high quality, high impact automated tests 
        • Move code quality from "pretty good" to "great" throughout the code base.

      Requirements

        • Strong background in writing elegant code, prioritizing testability and reusability
        • Enjoys building tools to enable engineers to move faster
        • You understand the value of software craftsmanship
        • You are empathetic, thoughtful, impact-driven, and intellectually curious

      Stack

        • Type annotated Python 3 (django, scikit-learn, pytorch)
        • Typescript (react)
        • PostgreSQL
        • AWS 
    • 4 weeks ago
      At Medium, words matter. We are building the best place for reading and writing on the internet—a place where today’s smartest writers, thinkers, experts, and storytellers can share big, interesting ideas; a place where ideas are judged on the value they provide to readers, not the fleeting attention they can attract for advertisers.
       
      We are looking for a Senior Data Engineer that will design, build, ship and maintain our business critical Data Platform. In this role you will lead development of both transactional and data warehouse designs mentoring our team of cross functional engineers and Data Scientists. You'll also design, implement and tune tables, queries, stored procedures, and indexes.
       
      At Medium, we are proud of our product, our team, and our culture. Medium’s website and mobile apps are accessed by millions of users each day. Our mission is to move thinking forward by providing a place where individuals, along with publishers, can share stories and their perspectives. Behind this beautifully-crafted platform is our engineering team who works seamlessly together. From frontend to API, from data collection to product science, Medium engineers work multi-functionally with open communication and feedback.

      What Will You Do

      • You’ll work on high impact projects that improve data availability and quality, and provide reliable access to data for the rest of the business
      • Design, architect and support new and existing data and ETL pipelines and recommend improvements and modifications.
      • Create optimal data pipeline architecture and systems.
      • Assemble large, complex data sets that meet functional and non-functional business requirements.
      • Be responsible for ingesting data into our data warehouse and providing frameworks and services for operating on that data including the use of Spark.
      • Analyze, debug and correct issues with data pipelines
      • Communicate strategies and processes around data modeling and architecture to multi-functional groups and senior level management.
      • Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
      • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Spark and AWS technologies.
      • You will build widely used data pipelines and tools making critical business data available to other teams.
      •  

      About You

      • You have at least 5 years of experience implementing complex ETL pipelines preferably in connection with Hadoop or Spark.
      • You have lots of experience writing complex SQL and ETL processes
      • You have exceptional coding and design skills, particularly in Java/Scala and Python.
      • You've worked with large data volumes, including processing, transforming and transporting large-scale data
      • You have hands-on experience with AWS and services like EC2, SQS, SNS, RDS, Cache etc.
      • You have a BS in Computer Science / Software Engineering or equivalent experience.
      • You have knowledge of Apache Hadoop, Apache Spark (including pyspark), Spark streaming, Kafka, Scala, Python, and similar technology stacks
      • You have a strong understanding & usage of algorithms and data structures. 
      •  

      Nice To Have

      • Spark data pipeline and or streaming experience
      • Redshift knowledge and operational experience
      • Machine Learning expertise
      •  
      At Medium, we foster an inclusive, supportive, fun yet challenging team environment. We  value having a team that is made up of a diverse set of backgrounds and respect the healthy expression of diverse opinions. We embrace experimentation and the examination of all kinds of ideas through reasoning and testing. Come join us as we continue to change the world of digital media. Medium is an equal opportunity employer.
    • Respondent (US timezone)
      Today
      Research is the oxygen for intelligent innovation, which is why Respondent is revolutionizing how it’s completed. Our mission is to be the most-trusted global marketplace for research that delivers higher-quality, faster connections to respondents.

      Respondent is a two-sided marketplace that connects market and usability researchers with the highest quality research participants in the world. Our platform gives researchers a single place to quickly find the right participants for their projects, as well as schedule and pay them instantly. It simplifies the work that’s necessary to conducting quality research. Companies like IBM, Airbnb, Uber, Microsoft, Procter & Gamble and many more have already integrated us into their research processes.

      Respondent is not only at the forefront of research we are also at the forefront of work trends. We are firm believers that the world is transitioning to a remote workforce and as a result, are an entirely distributed team. Cities are becoming more expensive and commutes are growing longer. Working on a distributed team gives our team members the chance to live in more affordable and desirable locations without a lengthy commute.

      We are a small, quickly growing startup. Working as a distributed team allows us to hire the best talent regardless of location (right now everyone works in a US Time Zone). As a growing startup all employees work up and down their vertical. You will work on things that seem more senior than you are used to (you’ll be answering problems that no one has the answers to) while simultaneously working on things that seem more junior than you are used to--and everything in between. Additionally, to fill gaps across our small team all employees work outside of what they might consider their normal job responsibilities. This blog post outlines how we work as a distributed team.
      We encourage those who are underrepresented in technology companies to apply!

      Responsibilities:

      * Directly manage seven engineers--we’re growing!--through coaching, giving feedback, having one-on-ones, assisting with career development, giving performance reviews, etc.
      * Hire for and build an incredible engineering culture.
      * Create and improve engineering processes, applications, and systems for scale (you are leading this from the ground up!), which you will need to ensure are documented and communicated. You will build the blueprint, which will be hugely impactful for the company.
      * You will report to the CEO, manage projects and collaborate with key stakeholders, including other teams such as design, product and sales.
      * Perform code reviews (we use Node.js).
      * Guide and build scalable backend applications to support the growing needs of the business.
          * Work with both SQL (we use Postgres) and NoSQL (Neo4j/MongoDB) databases and caching technologies like Redis.
      * Take full ownership and responsibility for building, shipping, and maintaining core features, end to end.
      * Collaborate with our Co-Founder and Architect to scale infrastructure and introduce new technologies.
      * One of your first projects will be to do an audit of how we do things (look at our processes, talk to engineers, etc.) and determine what are priorities should be.

      Who are you?

      * Proven ability to lead high performing teams and to promote an incredible engineering culture
      * A BS degree in Computer Science or other related technical fields preferred
      * Experience with Node.js applications in production (most of our stack), REST APIs, CI/CD and unit testing
      * Comfortable with agile methodologies (scrum, kanban, etc)
      We are looking for someone who matches our level of joy for the work we do, brings something new to the team, and elevates our game. Our values are: Always Researching, Ownership, Active Honesty, and Thriving Together. Read more about them here.

      Benefits:

      Working at Respondent is a unique experience. You will be part of a remote, diversified team around the US. and world. We care deeply about creating a cohesive, tight-knit culture that gets results. That’s why we offer our employees the following:

      * Work remotely from anywhere in a US Time Zone (this does not have to be in the US itself, but rather must be in a US Time Zone: ex. Mexico City, Mexico)
      * A new office set up, including a new Macbook Pro, desk, second screen, ergonomic chair, and wireless mouse & keyboard
      * Health insurance for US-based employees covered at 99% for individuals and 50% for dependents (non-US employees receive a healthcare stipend)
      * Short Term Disability covered at 100% for all US-based employees
      * Dental and Vision insurance offered at group rates to lower the cost for US-based employees
      * Four weeks of flexible vacation (need a bit more for religious or country holidays--no problem!)
      * Paid holidays
      * Stock options
      * Company retreats for teammates to get to know one another in-person: our last retreat was in New Orleans!

      Respondent is an equal opportunity employer 
    • Who we are:

      GitPrime is pioneering data-driven engineering. We report on the work patterns and the people-side of software development so engineering leaders can advocate for resources and show they’re driving business value based on objective data. We have strong product-market fit with hundreds of happy customers and we are growing rapidly.

      Who we're looking for:

      This is a typical player-coach role. Our engineering group is divided into teams of about five engineers. As the team lead, you will be asked to run projects typically one to three months.  As a team lead, you are responsible for the successful timely delivery of the project. You're usually given a detailed spec that provides nearly complete UI comps, business requirements, and some implementation guidance. Your job starts with a detailed review of the requirements, gathering questions from your team, coordinating the kickoff meeting with the business stakeholder. We give ample time for engineering feedback into the spec and recommendations for timeline and adjustments to the deliverable. At that point, your job is to run point for the team, make implementation decisions, coordinate pull requests, get early feedback, and generally own the usual responsibilities for software delivery. This position is ideal for the senior candidate seeking both a managerial and individual contributor development position. You should have no less than ten years of commercial experience in building high-performing, scalable, enterprise-grade applications. You must be able to write clean code and ensure scalability. When we say commercial experience, we mean daily hands-in-the-code development experience. Demonstrated leadership ability, and on time delivery of applications is a must for this position. Please give specifics on team size, delivery challenges, and consistent track record of success in your application.

      Responsibilities:

      • Design and develop high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
      • Create well designed, testable, efficient code
      • Participate in all phases of the development lifecycle
      • Assist in preparation and production of releases of software components
      • Ensure designs meet specifications
      • Investigate alternatives and technologies and present them for architectural review, in order to support continuous improvement
      • Manage team workflow and assume personal responsibility for requirements and timeframe compliance 

      Requirements:

      • 10+ years commercial experience mostly in Java and related technologies
      • Significant experience in designing and developing applications using Java, the Spring framework
      • Experience with Docker
      • Experience with Kafka and the Samza framework a plus
      • Good knowledge of SQL and ORM technologies, including JPA2 and Hibernate
      • BS degree in Computer Science required MS preferred

      Why work for GitPrime:

      • Join high-growth VC funded Y-Combinator startup at liftoff and share the upside
      • Work with a tight-knit group of highly-motivated professionals at the top of their game
      • Compensation package at $140-170k depending on experience, with healthcare, stock options, and benefits
      • We are headquartered in Durango, CO, so you're in for a treat. Located in the heart of the San Juan Mountains, forget the hassles and headaches of city life and enjoy the incredible work-life balance at your doorstep—hiking, mountain biking, paddling, and skiing—that only Colorado can offer.
      • This is a remote-friendly company. Very little travel is required and you're welcome to work from anywhere in the U.S.

      How to Apply:

      Complete the short application, including a paragraph about why GitPrime is interesting to you. If you advance, we will ask you to complete several short screening exercises to assess your skills and ideas. If you are shortlisted, we will fly you to Durango Colorado for face-to-face interviews and meet the rest of the team.
    • 1 month ago
      We are a small team that moves fast, so you will be given significant responsibility. We work in multidisciplinary product teams with engineers, product managers, and designers. We maintain a healthy mix of senior engineers and exceptional junior engineers. In this role you will be responsible for helping to craft our SaaS product, mostly in the form of Rails-based microservices and React user interfaces. You will build services that consume 3rd party APIs in order to improve our product capabilities by leveraging a diversity of integrations. In addition to the individual applications you will be helping to craft our shared open and closed source libraries used across our infrastructure. Responsibilities
      • Creatively solve business challenges using Rails and React
      • Confidently build Rails API interfaces that are scalable, easy to document, and fun to use.
      • Conceptualize and create simple solutions when adapting our product to new integrations
      • Carefully manage both document and sql data stores, handling large amounts of customer data
      • Deliver high-quality, scalable Javascript and SCSS.
      • Work closely with product and design teams to design simple, powerful, innovative web user experiences
      • Continuously improve your team's productivity through automation and process improvement
      • Future-proof your work through a combination of thoughtful monitoring, automated testing, refactoring, and modularization.
      About You
      • Comfortable implementing features across the entire stack
      • Bonus: Expertise in Rails or React
      • You have at least five years of professional experience building applications.
      • You care about the details and take ownership over what you're involved in.
      • You value simplicity, but also performance.
      • You know how to problem solve effectively, especially when debugging and designing.
      • You're a good person.
      What it’s like to work here: We know how to get things done and have fun while we’re doing it. We respect your boundaries and don't hire jerks. Our culture is well-defined and our work environment is pretty informal. While we take our jobs seriously, we don’t take ourselves so seriously. We believe in empowerment, autonomy, and flexibility – so you get to determine how you work and where you work. And if/when you want a vacation, you can work with your team to determine how much and how long. We focus on results. We believe culture isn’t about how many foosball or ping pong tables you have. It’s about how you support each other and win together. So at Kapost we actively work to accelerate your career. On your first day we ask you to envision your last day. What do you want your resume to say by the time you leave Kapost? Then we proactively set up mutually aligned goals to help you reach your career aspirations. So while you help us with our adaptability we help you with your marketability. We have a transparent working environment, so you’ll know all about goals, strategies, financials, etc. And you’d be working with people who genuinely care about each other, the occasional (quiet) dog in the office, and no jerks. We believe enjoying ourselves actually leads to better results, so we enjoy social time together, whether happy hours, retreats, impromptu celebrations, and company provided all-employee lunches every week. Our offices are on the famed Pearl St Mall in downtown in Boulder, CO. You’ll know Boulder to be America’s happiest, fittest, foodiest town filled with more than 300 days of sunshine. We’re brimming with bike paths that transport you all around town and running/biking paths that are a few blocks from the office for the morning, noon or evening fun. If you don’t live in/near Boulder then you’ll also be happy to know that the school systems are among the top in the state, cost of living is accessible, commutes range from the “I can’t believe I just rode my bike 5 minutes to work” to “wow, that 15 minute cross-town traffic was just a bear today” commutes, and we are a short drive from Denver. Our offices are in walking distance to top restaurants, offering great food and after-work fun. What could be better?!
    See 26 more Software Dev jobs
  • Customer Support (1)

    • TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 15,000 businesses. Our mission is is to make eCommerce easier for everyone. 
       
      OUR CORE VALUES
      • We do the right thing for our customers.
      • We're a team, built on trust.
      • We're proud to be remote.
      • We're in control of our own destiny.
       
      TaxJar's remote-only team of 60 people is growing fast. We have an immediate opening for a Technical Software Support Analyst to be a part of our team that directly supports our customers using TaxJar and our sales tax integrations for Magento and WooCommerce.You will join our technical support team within the product engineering group and help us support and improve the TaxJar product our customers love. You will serve as the first point of contact for our customers and partners seeking technical assistance over the phone or email for the TaxJar application and services.

      You will perform remote troubleshooting and use targeted questions to provide customers the best solution based on the provided information and knowledge of TaxJar's application.
       
      *This is a full-time remote position based in the US only.
       
      AS A SOFTWARE SUPPORT ANALYST FOR TAXJAR YOU WILL
      • Solve technical problems for customers on a daily basis. Our software support analysts need to be fast learners and get up to speed quickly on our product and integrations.
      • Categorize and quickly respond to customer questions and requests via email (we use Help Scout).
      • Face debugging issues not only within our own Ruby and PHP codebase but also with the many technologies employed by our customers.
      • Troubleshoot SmartCalcs API questions, and help customers with WooCommerce plugin and Magento extension questions.
      • Track & monitor all customer requests and trending product issues.
      • Distill complex issues into underlying causes and work directly with our product development teams to deploy solutions while consistently delivering world-class support.
      • Interact with the developers to help identify root causes to bugs and exceptions reported by customers or by our application.
       
      REQUIREMENTS
      • Proven experience in a technical help desk or customer support role
      • Demonstrate an ability to troubleshoot errors in one or all SQL, Ruby and PHP
      • Experience supporting open source carts like WooCommerce and Magento
      • Highly-skilled in written and verbal communications
      • Experience working with a remote team
      • Extremely patient...sales tax can be painful and our goal is to ease that pain :-)
      • Ability to multitask on various client issues and prioritize issues.
      • Approaches success from the customer's point of view
      • You enjoy teaching
      • Able to explain complex concepts in easy to understand language
      • Interested in understanding the ins-and-outs of sales tax
      • Attentive to details, both in communication and in explaining how TaxJar works
      YOU'LL BE A GREAT FIT FOR OUR TEAM IF YOU
      • Only want to work remotely
      • Are a PRO at communicating and collaboration
      • Highly value working with people you like and respect
      • Are accountable
      • Are confident in your skills and a solid team player (We’re peers here, no egos please) but also comfortable working asynchronously
      • Hungry to play an impactful role and not afraid to fail
      We're a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We're always looking for an amazing new teammates to come share in the excitement of solving real-world problems with technology.
       
      BENEFITS
      • Excellent health, vision and dental benefits
      • Flexible vacation policy
      • $1,000 in professional development credit
      • Home office stipend
      • Equity in a profitable company
      • 2x year all-company in person retreats (fully paid for by us of course)
      • Brand new Macbook computer
      • Mandatory Birthday holiday!
      • 12 week paid maternity/ 6 week paid paternity leave
      • Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more.
      Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.
       
      If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.
  • Marketing / Sales (1)

    • Action Verb (USA)
      2 weeks ago

      Location: Work From Your Home for our All-Remote Company (USA only)

      Do you know how to sell SaaS to businesses? Could you give a product demo in your sleep? Do you have an opinion on the best way to structure commissions for a sales team?

      If so, we’d like you to learn about Files.com!

      Files.com’s success has been driven by our already-amazing sales team who are responsible for talking to prospects and existing customers and converting them into happy customers.

      We are looking to hire a sales lead (sales manager) who knows exactly how software as a service should be sold to businesses.

      You will improve our already great processes for reaching out to leads, running drip campaigns, and executing product demos with prospects and customers.

      Read on to learn more!

      About Files.com

      Files.com is the new name for BrickFTP, a cloud storage service that has existed since 2009 and has over 1,700 paying business customers.

      (We hope to be launching the new Files.com homepage within the next month.)

      Our company consists of 14 (and growing to 35 by the end of 2019) full time USA-based remote employees who work from home.

      Our products and services are used by over 2,000 enterprises and SMBs, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.

      We’re Bootstrapped, Profitable, and Growing

      Our success comes from building a great service that solves problems for our customers, and our growth comes from expanding and improving our products as quickly as we can.

      We believe that great products can only be built by great people. So we’re on a quest to find the smartest, most creative, and most motivated people, and create an environment in which they thrive.

      We Are A Remote Company

      You will work from home and have some flexibility to choose your working hours, allowing you to make time for family, recreation, vacations, or anything that is important to you.

      You’ll take off 11 company-wide holidays per year as well as 20 days of PTO for vacations. You’ll have the time to take longer vacations and have fun.

      Every quarter, you’ll travel to an in-person meeting with the entire team to meet and work together face to face. These meetings are in cities that are fun to visit. In the last few years, we’ve been to Austin, Orlando, New Orleans, San Diego, Las Vegas, and New York City.

      We think that these in-person meetings are vital to the success of a remote team.

      About the Role

      As Sales Lead you will take charge of our sales systems and procedures.

      You’ll optimize how leads are distributed to sales reps and set commission structures.

      You’ll create drip campaigns, craft powerpoint decks, and perfect closing practice.

      You will train new sales staff, engage with prospective customers, evaluate new sales tools/software, and close large deals.

      This position reports directly to our CEO.

      Minimum Qualifications:

      • Bachelor’s degree or relevant experience.

      • 10+ years of sales experience.

      • 3+ years of experience as a mid-to-senior Sales Lead or Sales Manager.

      • Deep understanding of sales metrics such as SQL, MQL, Sales cycle length, etc.

      • Track record of meeting or exceeding revenue goals for a B2B software product.

      • Experience with designing, launching, and tracking sales strategies, pitches, and campaigns.

      Preferred Qualifications:

      • Experience working on a remote team.
  • Product (2)

    • Scrapinghub (US timezone)
      2 weeks ago
      DESCRIPTION

      Are you interested in supporting web crawlers harnessing the Scrapinghub platform, which powers crawls of over 3 billion pages a month?
      Do you like working in a company with a strong open source foundation?

      Scrapinghub helps companies, ranging from Fortune 500 enterprises to up and coming early stage startups, turn web content into useful data with a cloud-based web crawling platform, off-the-shelf datasets, and turn-key web scraping services. Join us in making the world a better place for web crawler developers with our team of top talented engineers working remotely from more than 30 countries.


      Role Responsibilities

      * Provide world class support for our Scrapinghub customers by delighting them in every interaction
      * Investigate and resolve issues keeping the customer up to date on progress
      * Strong customer focus with a mindset for preventing future recurrence of issues and be an advocate for customer to get the best value possible.
      * Demonstrate leadership and ability to work independently to resolve complex technical issues.
      * Share ideas, issues and lessons learned with the rest of the team and the community by constantly adding to and updating our Knowledge Base and process documentation.
      * Engage with engineering teams to help resolve issues and propose new features/processes that will improve our products and our customer service.
      * Act as Subject Matter Expert for existing or new Product and be the advocate for the Product including new product/feature readiness and gathering feedback.
      * Assist developers in the customer organizations to help troubleshoot their spider code to the extent you can.
      * Provide assistance to internal groups in Scrapinghub to troubleshoot issues and make configuration changes
      * Effectively collaborate within the team and with other teams to constantly improve the processes and tools for greater efficiency and better customer satisfaction
      * Work closely with Customer Success and Sales to make the onboarding experience smooth for customers during pre-sales and post-sales phase.
      * Be available to participate in the weekend on-call rotation - approximately one weekend per month.

      REQUIREMENTS

      Job Requirements;

      * 3+ years of support or equivalent experience in a customer facing role
      * Basic understanding of Computer Networks (DNS, HTTP, TCP/IP, TLS/SSL)
      * Fundamental knowledge of web programming and standards (HTML, Javascript, APIs, REST, JSON, Mysql).
      * Experience with any server side programming
      * Familiarity with Linux/UNIX or Mac Terminal command-line and simple scripting.
      * Basic understanding of Python to be able to write a simple code or review code.
      * Excellent verbal and written English skills and ability to articulate a complex system or problem based on the type of audience.
      * Strong team player with good analytical and technical writing skills.
      * Strong relationship building skills with a sense of collaboration.
      * Ability to multi-task and manage multiple priorities and commitments.
      * Availability to work full time, during West Coast US hours.

      BENEFITS

      As a new SHubber, you will:
      Become part of a self-motivated, progressive, multi-cultural team.
      Have the opportunity to work remotely.
      Have the opportunity to go to conferences and meet with the team from across the globe.
      Get the chance to work with cutting-edge open source technologies and tools.
    • 2 weeks ago
      Responsibilities

      As a Growth Product Manager you will:
      * Run high velocity growth experiments prioritizing speed of learnings to improve acquisition, activation, and monetization
      * Identify key metrics and set up and manage dashboards to measure success
      * Perform quick analyses on potential impact to support prioritization of growth experiments
      * Drive the ideation, planning, development, and launch of products and features in support of growth goals
      * Partner with product marketing to develop a go-to-market strategy and facilitate a successful and impactful product launches
      * Work with the founders to develop a monetization philosophy
      * Research, analyze, and define a pricing strategy that leads to new growth for all Webflow products

      Requirements

      * 4+ years experience in a product management role within a SaaS or software company
      * Experience running growth experiments in a scrappy, high velocity environment
      * Deep understanding of growth loops, funnel metrics, and consumer SaaS business models
      * Demonstrated experience to work cross-functionally and be accountable for delivering results in uncertain or ambiguous environments
      * Experience with web design, web publishing, or related industries
      * Experience leading the development and adoption of widely used products
      * Great technical decision-making -- you know a bad technical path when you see one, and can push back when appropriate
      * Proficiency in analytical tools (comfortable in SQL, Excel, Tableau)
      * Ability to determine product prioritization and manage trade-offs by synthesizing customer information while collaborating with internal stakeholders
      * Experience in defining a company’s growth objectives, and driving key product-driven growth tactics
      * Bonus: experience running monetization, pricing, and packaging efforts for SaaS businesses 
  • All others (2)

    • Automattic
      1 week ago

      Financial Analyst

      At Automattic, we are the people behind WordPress.com, WooCommerce, and Jetpack. We believe in making the web a better place. We’re a distributed company with 800+ Automatticians in 65+ countries speaking 75+ languages. Our shared goal is to democratize publishing so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world.

      On Automattic’s finance team, we spend every single day helping our company make better decisions. We build business analytics that make complex things simple. We create and share insight into Automattic’s worldwide operations by deeply analyzing our metrics to understand the drivers. We collaborate across the company to improve performance. We do deals, including global M&A and financings.

      We’d love to hear from you if:

        • You are passionate about and experienced with lean, fast-growing, dynamic technology companies.
        • You are fluent in the financial and operating metrics of software as a service (SaaS) or other subscription businesses.
        • You are meticulous and able to master a vast amount of details then build on that foundation to provide strategic insights and advice.
        • You are highly motivated to learn new things and improve your skills.
        • You have excellent verbal and written skills in English.
        • Bonus points: You are comfortable working with large datasets and SQL.
        • Double bonus points: You’re familiar with tools like Host Analytics or Adaptive Insights.

      If you have experience with WordPress, software development, coding, open source, or other relevant areas, don’t forget to mention it. Like all positions at Automattic, you’ll work remotely, and can be based wherever you live.

      We’re serious about growing diversity in the tech industry. We want to build Automattic as an environment where people love their work and show respect and empathy to those with whom we interact. Diversity typically includes, but is not limited to, differences in race, gender, sexual orientation, gender identity or expression, political and religious affiliation, socioeconomic background, cultural background, geographic location, disabilities and abilities, relationship status, veteran status, and age. To work on diversity means that we welcome these differences, and strive to increase the visibility of traditionally underrepresented groups. Read more about our dedication to diversity and inclusion.

      How to Apply

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

      If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

      To increase your chances of standing out, please answer the following:

      • In one sentence, how would you describe Automattic’s business model to someone who isn’t familiar with the company?
      • What is your favorite SaaS metric for a business like WordPress.com?
      • Tell us about an analysis problem you enjoyed working on recently. Why did you like it?

      All Jobs Require

      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
    • Signifyd (USA)
      sql
      2 weeks ago

      About you:

      You are an expert in e-commerce risk and fraud management or passionate about becoming an expert in this space.  You are quantitatively oriented and can make data driven decisions with less than ideal data, but you can also explain these concepts and decisions to both other risk experts and members of other groups within the company.  You can talk to clients and you can talk to engineers equally well.

      Responsibilities


      * Be a risk/fraud expert.

      * Work directly with high value clients to consult on Signifyd performance, onboarding of new clients and risk best practices.

      * Manage risk data vendors through their lifecycle from initial engagement and evaluation through integration and ongoing management.

      * Consult with internal teams regarding risk mitigation methods, processes and industry best practices.

      * Manage new client onboarding launch process from a risk perspective, including pricing analysis, integration, contract negotiations, launch, and post-launch monitoring and management.

      * Synthesize fraud and risk intelligence from large data sets to improve Signifyd's fraud detection processes, work with multiple teams within the company to put these insights into use.  

      Requirements


      * 2 to 7 years of Risk and Fraud experience

      * Competent usage of SQL

      * Competent usage of Tableau, Looker, or other reporting package

      * Bachelor's degree in an analytical or technology focused field

      * Excellent oral and written communications skills

      * Solid understanding of risk concepts and ability to explain risk concepts to non-risk professionals